Credit Acceptance
Industry: Finance company
DescriptionCredit Acceptance Corporation is an auto finance company providing automobile loans and other related financial products. The company operates this financial program through a national network of dealer-partners, the automobile dealers participating in the programs. Headquarters: Southfield, Michigan, United States CEO: Brett A. Roberts (Jan 2002–) Founder: Donald Foss Founded: 1972 Subsidiaries: Credit Acceptance Funding Llc 2016-1,
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Credit Acceptance Employees
Floor Plan Express November 2014 - Present
Credit Acceptance November 2007 - Present
Credit Acceptance 2007 - 2011
Courtesy group January 2004 - September 2006
Skills
Skip Tracing, Loss Mitigation, Subprime, Automobile, Consumer Lending, Relationship Management, Sales, Selling, Funding, Automotive Aftermarket, Profit, Dealer Management, Underwriting, Call Centers, Vehicles, Customer Retention, Credit, Loans, Repossessions, Credit Analysis, Credit Risk, Mortgage Lending, Customer Satisfaction, Sales Operations, Sales Management, Finance, New Business Development, Automotive, Dealers, Risk Management, Account Management, Sales Process, Loan Servicing, Assets Recovery, Loan Origination, Market Penetration, Financial Services, Executive Management, Credit Cards, B2B, Portfolio Management, Deal Closure, Cold Calling, Forecasting, Banking, Pricing, Cross Selling, Selling Skills, Sales Presentations, Sales Force Development
Education
University of Delaware
Credit Acceptance May 2014 - Present
Credit Acceptance 2014 - 2014
Beaverton Toyota 2008 - December 2013
Wentworth Chevrolet & Subaru March 2004 - November 2007
Advanced Office Systems, Inc November 2001 - January 2005
Ellison Advertising September 1997 - November 2001
Skills
Sales, Sales Management, District Sales..., Market Planning, New Business Development, Team Management, Team Leadership, Team Building, Budget Monitoring, Marketing, Advertising, Financial Analysis, Legal Compliance, Strategic Planning, Negotiation, Contract Negotiation, Contract Management, Motivated self-starter, Proactive self-starter, Credit Analysis, Credit, Process Control, Territory Account..., Sales Operations, Customer Satisfaction, Customer Retention, Profit, Sales Process, Customer Service, Automotive, Automobile, Vehicles, Management, Account Management
Education
Southern Oregon University
Business Administration and Management, General
Credit Acceptance April 2008 - Present
TRW Automotive 2003 - 2008
Visteon Automotive Systems July 2000 - December 2003
Skills
Banking, Analysis, Capital Markets, Corporate Finance, Cash Management, Credit, Credit Analysis, Financial Analysis, Finance, Financial Modeling, Loans, Mergers, Negotiation, Pricing, Sarbanes-Oxley Act, Treasury Management, Risk Management
Education
University of Michigan 1995 — 2000
Master's degree, Accounting and Finance
Credit Acceptance December 2013 - October 2014
Safety-Kleen October 2009 - December 2013
General Linen & Uniform Services 2003 - 2008
Gaftek, LLC. 1998 - 2002
Skills
Microsoft Office, Sales Management, Sales Operations, Waste, Waste Management, Account Management, Environmental Services, Recycling, New Business Development, Hazardous Waste..., Solid Waste, Waste Reduction, Remediation, RCRA, HAZWOPER, Environmental Compliance
Education
Southern New Hampshire University 1999 — 2004
Business, Business/ Paralegal
Credit Acceptance October 2013 - Present
Mike Raisor Ford October 2003 - May 2013
Skills
Finance and Insurance, Subprime finance, Automotive Sales..., Loan approvals, Coaching, Leadership, Management, Sales process training, Automotive Aftermarket, Customer Retention, Sales Process, Customer Satisfaction, Team Building, Automobile, Finance
Education
Purdue University 2000 — 2003
Bachelor's degree, Psychology and Pre Law
Credit Acceptance February 2014 - Present
Exeter Finance Corp May 2013 - February 2014
Heritage Acceptance Corporation May 2010 - May 2013
American Credit Acceptance April 2009 - May 2010
Drive Financial Services July 2007 - November 2008
Skills
Account Management, Banking, Cold Calling, Credit, Credit Analysis, Credit Risk, Customer Retention, Finance, Forecasting, Loans, Mortgage Lending, Sales, New Business Development, Portfolio Management, Sales Management, Sales Operations, Sales Process, Salesforce.com, Selling, Underwriting
Education
The Ohio State University 1997 — 2001
Bachelor of Science (BS), Human Ecology
FCA Fiat Chrysler Automobiles March 2014 - Present
Chrysler Group LLC May 2012 - March 2014
Volkswagen Group of America February 2012 - April 2012
Credit Acceptance June 2010 - January 2012
Credit Acceptance July 2009 - August 2010
Credit Acceptance August 2007 - June 2009
Credit Acceptance June 2005 - August 2007
Electronic Data Systems 1994 - 2004
EDS 1996 - 2002
Skills
Business Service..., IT Service Management, Vendor Management, Leading Organizational..., ITIL, Scrum, IT Management, Service Desk, IT Governance, Business Process..., Change Management, Program Management, Customer Satisfaction, Resource Management, Agile Project Management, Process Improvement, Business Analysis, Business Alignment, Coaching, Personal Development, Prioritization, Mobile Technology, IT Strategy, Agile Methodologies, Project Management, CMMI, Leadership, Management, SDLC, Team Leadership, Integration, Software Project..., Quality Assurance, Software Development, Governance
Education
University of Detroit Mercy 1993 — 1996
Technology Association of Georgia July 2015 - Present
SterlingBackcheck March 2015 - Present
SterlingBackcheck April 2014 - Present
Kinney Group, Inc. 2012 - April 2014
Infogroup October 2010 - September 2012
Credit Acceptance August 2008 - August 2010
ADESA, Inc. 2000 - 2008
SEAS, LLC 1998 - 2000
Purdue University 1996 - 1998
Skills
Contract Negotiation, Data Center, Process Improvement, Agile Methodologies, High Availability, Cloud Computing, Disaster Recovery, Asset Managment, Budgets, ITIL, Purchasing, Vendor Management, Business Analysis, Program Management, Enterprise Software, Project Management, Asset Management, Integration, Enterprise Architecture, Management, Oracle, Storage Area Networks, Unix, Outsourcing, Strategy, Team Leadership, Networking, Leadership, Security, Databases, SAN
Education
Purdue University 1992 — 2000
Bachelor of Technology (B.Tech.), Computer/Information Technology Administration and Management
Credit Acceptance March 2012 - Present
AutoTrader.com March 2007 - March 2012
Time Highway April 2006 - March 2007
Valdosta Dodge April 2004 - April 2006
LML Technologie Inc. February 1996 - April 2004
Skills
Training & Development, Direct Sales, Project Implementation, Sales Management, Customer Satisfaction, Sales Operations, Selling, Automotive, Hiring, Sales Process, Account Management, Customer Service, Operations Management, Employee Training, Training, Selling Skills, Team Building, Profit, Dealers, B2B, Budgets, Customer Retention, New Business Development, Sales, Team Leadership, Management, Advertising, Pricing, Competitive Analysis, Deal Closure, Automobile, Business Planning, Market Planning, Finance, Sales Presentations, Marketing, Lead Generation, Marketing Strategy, Coaching, Retail, Salesforce.com, Call Centers, Vehicles, Business Development, Building Relationships, Leadership, Negotiation, Dealer Management, Forecasting, Inventory Management
Education
SUNY Oswego 1975 — 1978
BS, Psychology & Criminal Justice
State University of New York College at Oswego 1975 — 1978
Bachelor's degree - Dual Major - Psychology and Criminal Justice, Industrial and Organizational Psychology
Spireon, Inc. May 2014 - Present
International Auto Lending LLC January 2014 - Present
Pepperidge Farm 2015 - 2015
Credit Acceptance September 2001 - January 2014
Credit Acceptance 2001 - December 2013
GE Capital January 1996 - July 1998
TranSouth Financial 1994 - 1995
GMAC 1979 - 1991
Skills
Profit, Finance, Dealers, Customer Retention, Automobile, Leadership, Sales Process, Portfolio Management, Credit, Sales, Credit Analysis, Customer Satisfaction, Vehicles, B2B, Sales Operations, Dealer Management, Automotive Aftermarket, Forecasting, Market Penetration, Customer Service, Strategic Planning, Underwriting, Team Leadership, Negotiation, Pricing, Business Development, Consumer Lending, Cold Calling, New Business Development, Marketing, Banking, Team Building, Account Management, Loans, Competitive Analysis, Coaching, Management, Retail, Credit Risk, Business Planning, Marketing Strategy, Deal Closure, Operations Management, Process Improvement, Relationship Management, Wholesale, Sales Presentations, Inventory Management, Building Relationships, dealership operations
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Finance and Financial Management Services, 3.91 out of 4.0
University at Albany, SUNY
BA, Marketing and Finance
Credit Acceptance March 2012 - Present
Bev Smith Toyota 2010 - 2011
PFS inc dba Affordable Auto 1998 - 2009
Value Financial Services Inc. July 1992 - January 1998
Skills
Credit, Sales Process, Profit, Sales Management, Relationship Management, Credit Analysis, New Business Development, Credit Risk, Team Building, Financial Services, Dealers, Finance, B2B, Strategic Planning, Business Planning, Portfolio Management, Business Strategy, Automobile, Loans, Customer Satisfaction, Selling, Sales, Automotive, Vehicles, Customer Retention, Forecasting, Sales Operations, Negotiation, Executive Management, Underwriting, Skip Tracing, Consumer Lending, Call Centers, Dealer Management, Subprime, Competitive Analysis, Loss Mitigation, Account Management
Education
Palm Beach State College 1983 — 1986
FAU
Credit Acceptance April 2014 - Present
Credit Acceptance November 2012 - Present
University of Detroit Mercy August 2008 - November 2012
University of Detroit Mercy September 2007 - August 2008
Skills
Leadership
Education
University of Detroit Mercy 2002 — 2012
Bachelor of Science (BS), Social Work
Ferndale High School
State Farm June 2013 - Present
Exeter Finance Corp 2013 - July 2013
Westlake Financial Services October 2011 - December 2012
Credit Acceptance September 2010 - October 2011
Bank of America February 2008 - September 2010
Fireside Bank June 2006 - February 2008
Peterson Automotive Group May 2004 - June 2006
JM&A Group, Inc. April 2002 - May 2004
Skills
Excel, PowerPoint, Sales Management, Team Building, Credit Analysis, New Business Development, B2B, Relationship Management, Team Leadership, Automotive, Finance, CRM, Banking, Negotiation, Sales Operations, Salesforce.com, Property & Casualty..., Sales Presentations, Life and Health..., Marketing, Mortgage Lending, Financial Services, Strategy, Competitive Analysis, Management, Variable Annuities, Selling, Business Development, Risk Management, Process Improvement, Sales, Credit, Car Loans, Commercial Insurance, Leadership, Life Insurance, Residential Mortgages, Term Life Insurance, Whole Life, Microsoft Excel
Education
University of South Florida 1994 — 1995
Master of Arts, Mathematics Education/Business Administration, 3.97
Saint Leo University 1978 — 1981
Bachelor of Arts (B.A.), Education/Finance, 3.97
Credit Acceptance March 2015 - Present
Mantese Honigman Rossman and Williamson, P.C. March 2008 - February 2015
Skills
Litigation, Contract Disputes, Trade Secrets, Wrongful Death, Intellectual Property, Commercial Litigation, Appeals, Courts, Civil Litigation, Personal Injury, Business Litigation, Patent Litigation, Corporate Law, Administrative Law, Employment Law, Personal Injury..., Class Actions, Jury Trials, Breach Of Contract, Torts, Trial Practice, Legal Research, Legal Writing, Entertainment Law, Dispute Resolution, Construction Law, Trademarks, Arbitration, Insurance Law, Patents, Mediation, Business Transactions, Depositions, Unfair Competition, Wills, Trials, Litigation Management, Copyright Law, Product Liability, Trademark Infringement
Education
Wayne State University Law School 2004 — 2007
JD, Law
University of Michigan 1998 — 2002
BA, Political Science
Saint Louis University 2001 — 2001
Madrid
U of D Jesuit High School 1994 — 1998
Verity Credit Union May 2015 - Present
Del Norte Credit Union January 2013 - April 2015
United Auto Credit Corporation June 2012 - December 2012
Spireon, Inc. March 2011 - June 2012
Credit Acceptance August 2002 - March 2011
Fairlane Ford Inc. May 1998 - August 2002
First Merchants Acceptance Corporation 1996 - 1997
American Credit Corporation April 1995 - May 1996
CSC Credit Services 1991 - 1995
Security Pacific Financial Services 1988 - 1991
Skills
Business Development, Sales Management, Sales, Credit, Loans, Selling, New Business Development, Customer Retention, Direct Sales, Sales Process, Consumer Lending, B2B, Sales Operations, Customer Satisfaction, Profit, Team Building, Automotive, Coaching, Account Management, Leadership, Cold Calling, Relationship Management, Forecasting, Finance, Team Leadership, Negotiation, Strategic Planning, Business Planning, Competitive Analysis, Pricing, Start-ups, Consultative Selling, Mentoring
Education
Texas Tech University 1978 — 1983
BA, Political Science
General Motors April 2015 - Present
General Motors November 2012 - Present
Thomson IP Management Services March 2012 - November 2012
The Auto Club Group May 2010 - March 2012
PESG December 2007 - May 2010
Oakland University January 2010 - April 2010
OnStar April 2009 - August 2009
Credit Acceptance June 2007 - December 2007
Raytheon Professional Services December 2006 - June 2007
Ford Motor Company October 2005 - October 2006
Skills
Organizational..., Research, Cultural Diversity, Human Resource..., Training Delivery, Group Dynamics, Team Building, Leadership Development, Needs Analysis, Performance Improvement, Instructional Design, Learning Management, Captivate, ADDIE, Adult Education, Problem Solving, Instructor-led Training, Mentoring, Coaching, Blended Learning, Performance Management, Curriculum Design, Customer Service, Microsoft Office, Talent Management, Curriculum Development, Public Speaking, Strategic Planning, Technical Training, Staff Development, Writing, Editing, Microsoft Word, E-Learning, Training, Performance Consulting, SnagIt, Workshop Facilitation, Technology Needs..., Employee Training, Organizational..., Management, Organizational Learning, Analysis, Project Management, Strategy, Career Development
Education
Oakland University 2007 — 2010
Master of Arts, Training and Development
Oakland University 1990 — 1995
Bachelor of Science, Human Resource Development
Credit Acceptance September 2012 - Present
McDonald Auto Group 2012 - 2012
Stevinson Automotive October 2009 - November 2011
Emich Volkswagen January 2009 - October 2009
AutoNation December 2007 - November 2008
Alpine Buick Pontiac GMC July 2007 - December 2007
Christoper's Dodgeworld February 2005 - July 2007
Stevinson Automotive April 1999 - February 2005
Traver Technologies April 1997 - March 1999
Skills
Sales Management, Sales, Automobile, Advertising, Vehicles
Education
Southwest Texas State University 1982 — 1985
Marketing
TD Auto Finance September 2010 - Present
TD Auto Finance September 2010 - January 2015
Credit Acceptance November 2005 - November 2009
ESIS, Inc. August 1998 - October 2005
Skills
Credit, Loans, Investigation, Fraud, Credit Analysis, Credit Risk, Consumer Lending, Risk Assessment, Risk Analysis, Skip Tracing, Internal Audit, Outlook, Loan Origination, Data Analysis, Salesforce.com, SharePoint, Microsoft Office, Analysis, Process Improvement, Team Building, Team Leadership, Financial Analysis, Underwriting, Customer Service, Risk Management, Finance, Leadership, Relationship Management
Education
University of Detroit Mercy 2010 — 2012
Masters of Science, Intelligence Analyst, 3.0
University of Detroit Mercy 2002 — 2010
Bachelor of Science (BS), Criminal Jutice, 3.12
Credit Acceptance July 2012 - Present
Bodman PLC May 2005 - July 2012
Baker Hostetler LLP September 2003 - May 2005
Skills
Commercial Litigation, Creditors' Rights, Products Liability, Bankruptcy, Employment Law, Legal Research, Alternative Dispute..., Administrative Law, Corporate Tax
Education
University of Michigan Law School
Doctor of Law (J.D.)
The Ohio State University
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Credit Acceptance 2004 - Present
PricewaterhouseCoopers 2002 - 2003
Arthur Andersen LLP 1991 - 2002
Skills
Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Internal Controls, Finance, Forecasting, Accounting, Financial Modeling, SEC filings, Auditing, Mergers & Acquisitions, US GAAP, Internal Audit, Strategic Financial..., Corporate Finance, Sarbanes-Oxley, Risk Management, Managerial Finance
Education
University of Michigan - Stephen M. Ross School of Business 1988 — 1991
BBA, MAcc, Business
The University of Texas at Austin 1986 — 1988
None
Credit Acceptance December 2014 - Present
CRB Auto February 2014 - December 2014
GM Financial/AmeriCredit February 2012 - February 2014
Credit Acceptance August 2006 - March 2012
AmeriCredit 1997 - 2002
mercury finance 1990 - 1997
Skills
Subprime, Credit Analysis, Automobile, Credit, Profit, Underwriting, Automotive, Dealers, Consumer Lending, Finance, Customer Satisfaction, Loans, Portfolio Management, Sales Process, Customer Retention, Skip Tracing, Relationship Management, Credit Risk, Automotive Aftermarket, B2B, Business Development, Dealer Management, Loss Mitigation, Market Penetration, Sales, Sales Management, Selling, Team Building, Vehicles, Ancillary Services, Financial Risk, Social Media Marketing, Commercial Leasing, Forecasting, Sales Operations, Vehicle Leasing, Vehicle Remarketing
Education
Pima Community College 2001 — 2002
Houston Elementary
C2 Enjoi Life / Restore The Joi June 2009 - Present
Credit Acceptance November 2006 - April 2012
Chrysler September 2002 - January 2006
Skills
Banking, Quality Auditing, Corporate Finance, Automotive Engineering, Microsoft Excel, Negotiation, Coaching, Strategic Planning, Microsoft Office
Education
University of Phoenix - MI 1999 — 2001
BSBM, Business Management
Oakland University 1984 — 1987
Business Management
Credit Acceptance December 2014 - Present
Covisint 2005 - Present
NuTechs October 2000 - February 2005
Skills
SOA, Cloud Computing, Java Enterprise Edition, Web Services, Agile Methodologies, Web Development, Subversion, Java, XML, JavaScript, Databases, MySQL, Requirements Analysis
Education
Wayne State University 1997 — 2000
M.S., Computer Engineering
Peking University 1990 — 1994
B.S.
Credit Acceptance January 2015 - Present
Deloitte January 2010 - June 2014
Triumph Enterprises, Inc. July 2007 - January 2010
KBR, Inc. September 2004 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Strategic Planning, Budgets, Program Management, Management, Finance, Leadership
Education
Trinity University
Bachelor of Business Administration (B.B.A.), Finance, General
University of Oklahoma
Master of Arts (M.A.), Organizational Communication, General
Credit Acceptance November 2009 - Present
Antwerpen Automotive Group January 2007 - December 2008
Koons Automotive Companies September 1999 - April 2006
Jones Junction February 1994 - August 1999
K.O.R.T.S. Inc. June 1984 - December 1993
Skills
Profit, Sales Operations, Customer Satisfaction, Credit, Automobile, Dealers, Dealer Management, Team Leadership, Sales Process, Automotive, Sales Management, Advertising, Market Analysis, Marketing Research, Labor Relations, Account Management, Accounting, Leadership, Leadership Development, Employee Training, Operations Management, Automotive Fixed and..., Automotive Sales..., Finance
Education
University of Baltimore
University of Maryland Baltimore County
Credit Acceptance February 2007 - June 2009
Credit Acceptance January 2005 - February 2007
Skills
Training & Development, Project Management, Customer Relations, Customer Service, Employee Training
Education
Oakland University 1992 — 1996
Bachelor of Science, Human Resources/training and development
Enterprise Car Sales April 2015 - Present
Mungenast Acura March 2014 - April 2015
Credit Acceptance July 2013 - March 2014
1st Financial Federal Credit Union January 2013 - July 2013
1st Financial Federal Credit Union February 2012 - January 2013
Arsenal Credit Union October 2011 - February 2012
Regions Bank July 2011 - October 2011
Mutual of Omaha September 2010 - July 2011
MetLife March 2006 - August 2010
Regions Financial Corporation December 2002 - February 2006
Skills
Banking, Investments, Insurance, Loans, Sales Management, Coaching, Credit Unions, Indirect Lending, Mortgage Lending, Customer Service, Commercial Banking, Small Business Lending, Finance, Sales, Underwriting, Leadership, Management, Financial Services, Selling, Credit, Small Business
Education
Southern Illinois University, Edwardsville 2003 — 2007
Finance/Econ
East Alton-Wood River Community High School 1999 — 2003
Diploma, General
Credit Acceptance February 2013 - Present
Capital One October 2012 - February 2013
Netflix March 2008 - February 2012
Wells Fargo February 2006 - March 2008
US Bank March 2001 - November 2004
Hollywood Video March 2001 - January 2002
Washington Mutual June 2000 - March 2001
Broadway Metroplex July 1998 - January 1999
Skills
Performance Metrics, Call Center, Customer Experience, Metrics, Customer Satisfaction, Schedules, Mac OS X, Applicant Tracking..., Customer Service, Process Scheduler, Outlook, Quality Assurance, Fax, New Hire Orientations, Technical Support, Retail Banking, Merchant Services, Legal Compliance, PowerPoint, Microsoft Word, Call Centers, Coaching, Data Entry, Payroll, Supervisory Skills, Workforce Management, Hiring, Team Leadership, Performance Management, Telephone Skills, Troubleshooting, Interviews, Training, Team Building, Time Management, Employee Training, Customer Service..., Avaya, Sales, Customer Retention, Vendor Management, Process Improvement
Education
Portland Community College 2006 — 2008
Lincoln High School 1995 — 1999
Diploma, Art/Art Studies, General
Credit Acceptance 2012 - Present
Elron Software 1997 - 2003
Education
Providence College 1981 — 1985
BS, Finance
Wayne Westland Board of Education June 2014 - Present
13th Congressional District August 2012 - Present
Credit Acceptance 2009 - 2013
World Financial Group (WFG) 2010 - 2011
Rain Nutrition 2010 - 2011
Medical Financial Solutions A Division of Accretive Health 2008 - 2009
QT Enterprises, Inc 2008 - 2009
Colonial Supplemental Benefits 2007 - 2008
American General Life and Accident Insurance Company January 2007 - November 2007
MGM Grand Detroit Casino 2002 - 2007
Skills
Team Building, Microsoft Excel, Leadership, Organization, Microsoft Office, Project Management, Employee Training, Employment Law, Conflict Management, Wordperfect, Coaching, Employee Benefits, Customer Service, Human Resources, Employee Relations, Recruiting, Public Speaking, Insurance, Sales, Performance Management, Budgets, Time Management, Risk Management, New Business Development, Customer Satisfaction, Talent Acquisition, Benefits Administration, Policy, Resume Writing, College Recruiting, Employee Engagement, Talent Management, Team Leadership, Event Planning, Sales Management, Interviews, Hiring, FMLA, Call Centers, Leadership Development, Organizational..., Program Management, Training
Education
University of Phoenix 2004 — 2006
Masters Degree, Management/Human Resources Management
Saginaw Valley State University 1997 — 2001
Bachelors Degree, Behavior Arts and Science/ Criminal Justice
Saginaw Valley State University
TD Auto Finance September 2011 - Present
Credit Acceptance June 2010 - September 2011
Capital One Auto Finance May 2004 - March 2009
CAPITOL MITSUBISHI January 2003 - February 2004
Herwaldt Subaru March 2001 - January 2003
Fresno Mitsubishi June 1998 - February 2001
Central Valley Mitsubishi Dealer Advertising Association June 1998 - February 2001
CAPITOL MITSUBISHI January 1994 - January 1998
W. E. Behel, Inc January 1989 - January 1993
Skills
Sales Operations, Sales Management, CRM, Profit, Advertising, Sales, Budgets, Leadership, Automotive, Customer Satisfaction, Finance, Management, Training, Customer Service, Operations Management, Negotiation, Strategic Planning, B2B, Customer Retention, Selling, New Business Development, Competitive Analysis, Sales Process
Education
Texas State University
BS in Education, Political Science
Texas State University
BA, Philosophy
Sony Mobile Communications July 2014 - Present
hibu October 2013 - July 2014
Blue Buffalo Co May 2012 - October 2013
MarketStar August 2008 - May 2012
Design Fabrications August 2007 - August 2008
MarketStar April 2007 - August 2007
MarketSource June 2006 - April 2007
Valassis August 2005 - May 2006
BNP Media September 2003 - May 2005
Credit Acceptance October 2002 - September 2003
Skills
Sales Management, Market Development, MS Office Suite, Territory Management, Project Management, Wireless, Web Marketing, Account Management, Sales, Direct Sales, Salesforce.com, Retail, B2B, Sales Operations, Marketing Strategy, Solution Selling, Competitive Analysis, Customer Service, New Business Development, Cold Calling, Online Advertising, Microsoft Office, Sales Process, Product Marketing, Leadership, Product Management, Multi-channel Marketing, Sales Force Development, Email Marketing, Strategic Partnerships, Mobile Devices, Budgets, Product Launch, Key Account Management, Customer Satisfaction, Marketing, Sales Presentations, Marketing Management, Market Planning, Telecommunications, Selling, Management, SEO, CRM, Customer Retention, Training, Business Development, Channel Partners, Advertising, Strategy
Education
Oakland University 1997 — 2001
BS, Marketing
Ally Financial Inc. Area Remarketing ManagerAlly Financial Inc.September 2012 - Present
Credit Acceptance November 2010 - September 2012
Ally Financial Inc. November 2001 - October 2010
Ally Financial Inc. November 2001 - April 2002
Skills
Automotive, Remarketing, Credit, Profitability, Consultative Selling, Sales Management, Customer Satisfaction, Marketing, Communication, Strategic Planning, Presentation Development, Sales Presentation..., Training, Hands-on Training, Problem Solving, Solution Development, Finance, Implementation Planning, Customer Service, New Business Development, Business Development, Sales Growth, Profit, Selling, Automotive Aftermarket, Business Planning, Dealers, Management, Customer Retention, Portfolio Management, Negotiation, Forecasting, Vehicles, Sales Operations, Automobile, Market Planning, Sales Process, Sales, Cold Calling, Dealer Management, Business Strategy, Pricing, Team Building, B2B, Relationship Management, Employee Training, Selling Skills, Leadership, CRM
Education
Oklahoma Christian University 2004 — 2006
MBA, Business
Texas A&M University-Kingsville 1999 — 2001
Marketing
Orlans November 2014 - Present
Kilpatrick & Associates, P.C. September 2013 - October 2014
Credit Acceptance February 2013 - September 2013
Credit Acceptance October 2011 - February 2013
The Law Office of David M. Dingeman January 2011 - May 2011
Third Circuit Court of Michigan, Wayne County May 2009 - August 2009
Dean & Fulkerson PC 2008 - 2009
Comerica Bank March 2006 - August 2008
TemPac 2004 - 2005
Skills
Legal Research, Legal Writing, Legal Documents, Research, Editing, Legal Compliance, Bankruptcy, Chapter 13 Bankruptcy, Collections, Civil Litigation, Litigation, Courts, Legal Issues, Licensing, Wills, Commercial Litigation, Patents, Intellectual Property, Employment Law, Legal Assistance, Motions, Lexis, Pleadings, Westlaw, Trademarks
Education
University of Detroit Mercy School of Law 2008 — 2011
Juris Doctorate
Michigan State UniversitySchool of Packaging
Bachelor of Science, Packaging
Credit Acceptance August 2013 - Present
Credit Acceptance July 2008 - August 2013
Credit Acceptance January 2003 - July 2008
Credit Acceptance August 1999 - January 2003
Provident Bank January 1996 - July 1999
Skills
Credit, Credit Risk, Subprime, Credit Analysis, Sales Management, New Business Development, Team Building, Automotive, Forecasting, Account Management, Negotiation, B2B, Strategic Planning, Operations Management, Consultative Selling, Contract Negotiations, Banking, Portfolio Management, Profit, Team Leadership, Market Planning, Product Development, Problem Solving, Coaching, Customer Satisfaction, Mentoring, Financial Analysis, Process Improvement, Customer Service, Competitive Analysis, Hiring, Selling, Analytics, Team Management, Training, Loans, Performance Management, Customer Retention, Sales, Recruiting, Sales Operations, Sales Process, Underwriting, Business Planning, Finance, Relationship Management, Executive Management, Dealers, Contract Negotiation, Call Centers
Education
University of Cincinnati College of Business 1989 — 1996
Bachelor of Business Administration, Accounting
Credit Acceptance Account ManagerHSBCSeptember 2004 - August 2008
Education
Portland State University 2002 — 2004
Bachelors, Speech Communication
ADP February 2010 - Present
N2Revolution March 2008 - February 2010
Credit Acceptance March 2006 - July 2007
Credit Acceptance March 2005 - March 2006
Education
University of Kentucky 1975 — 1976
Business
Western Kentucky University 1970 — 1971
Business
Credit Acceptance December 2008 - Present
Credit Acceptance December 2008 - July 2013
Wells Fargo Auto Finance December 2003 - December 2008
HSBC March 2002 - December 2003
Fazzino's Corporation 1988 - 2000
Skills
Sales Management, Negotiation, Profitability, Customer Relations, Portfolio Management, Automobile, Credit, Credit Analysis, Consultative Selling, Profit, Consumer Lending, Customer Satisfaction, Underwriting, Loans, Automotive, Hiring, Forecasting, Sales Process, New Business Development, Account Management, Credit Risk, Team Building, Competitive Analysis, B2B, Operations Management, Coaching, Financial Analysis, Mentoring, Team Leadership, Compliance, Strategic Planning, Cold Calling, Retail, Customer Service, Market Analysis, Banking, Business Strategy, P&L Management, Problem Solving, Business Planning, Leadership, Process Improvement, Management, Sales Operations, Call Centers, Selling, Dealers, Business Development, Team Management, Executive Management
Education
Pace University 1981 — 1985
BBA, Accounting
All Star Autos, Inc. June 1997 - Present
Credit Acceptance 1994 - 2015
Hacienda Mexcian Restaurant December 1988 - June 1997
Skills
Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Training, Team Building, Inventory Management, Public Speaking, Sales, Leadership, Budgets, Social Media, Marketing Communications, Project Management, Strategic Planning, Account Management, Microsoft Office, Management, Sales Management, Marketing
Education
Intuit Training-Indianapolis 2013 — 2013
Quick Books Levels 1 & 2
Purdue University-North Central Campus 2013 — 2013
MicroSoft Excel On-line Class
Vincennes University 1981 — 1983
Associate of Science (A.S.), Hotel, Motel, and Restaurant Management, Graduated
LPHS 1979 — 1981
Diploma, General
Credit Acceptance February 2014 - Present
Chapman Chevrolet January 2011 - February 2014
chapman auto group April 2002 - February 2014
Skills
Sales, Sales Management, Automotive, Vehicles, Automobile, Finance, Sales Process, Pricing, Customer Satisfaction, Forecasting, Customer Retention, Profit, Inventory Management, New Business Development, Purchasing
Education
Penn State University 2002 — 2004
GM Financial September 2013 - Present
Credit Acceptance April 2012 - 2013
Hyundai Capital America October 2004 - September 2011
Ford Motor Credit Company August 1997 - August 2004
US Navy October 1989 - June 1994
Skills
Financial Analysis, Management, Sales, Team Building, Strategy, Program Management, Credit, Loans, Training, Executive Management, Employee Training, Leadership, Forecasting, Selling, Sales Management, Profit, Automotive, Sales Process, Customer Satisfaction, Customer Retention, Sales Operations, Finance, Business Planning, Account Management, New Business Development, Dealers, Financial Services, Sales Presentations, Credit Analysis, Competitive Analysis, Marketing, Risk Management, Pricing, Relationship Management, Operations Management
Education
University of Cincinnati 1994 — 1997
B.A., History
Indian Hill 1983 — 1987
Capital One April 2012 - Present
Suncoast Auto Sales and Service March 2011 - September 2012
Credit Acceptance 1999 - 2011
Skills
Credit, Insurance, Sales Management, Customer Service, Sales Process, Market Penetration, B2B, Profit, New Business Development, Sales, Account Management, Forecasting, Team Building, Negotiation, Sales Operations, Automotive, Marketing, Management, Customer Retention, Banking, Budgets, Business Development, Business Planning, Call Centers, Coaching, Cold Calling, Competitive Analysis, Customer Satisfaction, Direct Sales, Finance, Inventory Management, Leadership, Loans, Operations Management, Pricing, Process Improvement, Relationship Management, Retail, Sales Presentations, Selling, Strategy, Team Leadership
Education
University of Southern Mississippi 1988 — 1990
Bachelor of Science, Biology
University of Southern Mississippi
International Bancard Corporation July 2014 - Present
Credit Acceptance June 2013 - July 2014
River Star Strategic & Financial Professional Group February 2013 - February 2014
Credit Acceptance September 2012 - June 2013
Pepperdine University January 2011 - July 2012
Skills
Economics, Analysis, Public Speaking, Grant Writing, Data Analysis, Statistics, Policy Analysis, Qualitative Research, Microsoft Office, Research, Public Policy, Stata, Financial Analysis, Business Analysis, Econometrics, Finance, Microsoft Excel, Nonprofits, Strategy, Policy, Quantitative Analytics, SPSS
Education
Pepperdine University 2010 — 2012
Master of Public Policy, Economics, American Politics
Thomas Aquinas College 2006 — 2010
CARFAX June 2010 - Present
Guardian Warranty Corporation May 2006 - November 2009
Auto Liquidation Centers September 2003 - March 2006
Auto Credit Consultants Inc September 2001 - March 2006
Credit Acceptance 2000 - 2002
Skills
Profit, Sales Management, Sales Process, Automotive, Customer Retention, Management, Sales, Vehicles, Selling, Sales Operations, Automotive Aftermarket, Retail, Marketing, Customer Service, Leadership, Automobile, Customer Satisfaction, Training, Coaching, Finance, Account Management, Purchasing, New Business Development, Inventory Management, Cold Calling, Salesforce.com, Business Development, Competitive Analysis, B2B, Strategy, Negotiation, Dealers, CRM, Lead Generation, Pricing, Forecasting, Market Planning
Education
Texas Tech University
Credit Acceptance March 2014 - Present
Liberty Mutual Insurance October 2011 - March 2014
Brubaker's Pub May 2009 - October 2011
Phil Fitts Ford May 2007 - August 2007
Skills
Cold Calling, Process Scheduler, Sales, Customer Service, Sales Management, Account Management, Inventory Management, Customer Retention, Marketing, New Business Development, Negotiation, Forecasting, Marketing Strategy, Contract Negotiation, Microsoft Excel, Purchasing, Recruiting, Microsoft Word, Advertising, Microsoft Office, Selling, Sales Operations, Insurance, Salesforce.com, Customer Satisfaction
Education
The University of Akron 2006 — 2011
Organizational Communications; Sales and Marketing Technology
Grosse Ile Township Schools December 2014 - Present
Taylor School District July 2011 - December 2014
Taylor School District December 2007 - July 2011
Crestwood School District December 2004 - December 2007
Riverview Community Schools April 2002 - December 2004
Monroe Public Schools June 1998 - March 2002
Credit Acceptance 1995 - June 1998
Skills
Accounts Payable, Payroll, General Ledger, Accounting, Financial Statements, Fixed Assets, Journal Entries, Budgets, Employee Benefits, Cash Flow Forecasting, Investments, Cash, GAAP, Financial Reporting, Account Reconciliation, Accounts Receivable, Cash Management, Financial Analysis, Managerial Finance, Cash Flow, Revenue Recognition, Management, Internal Controls, Auditing, Bookkeeping, Consolidation, Time Management
Education
Siena Heights University
BA, Accounting
Credit Acceptance November 2012 - Present
Auction Direct USA Used Vehicle Superstore November 2004 - October 2012
CarMax December 1996 - October 2004
Skills
Driving Sales..., Leadership Development, Relationship Management, Management, Training, Customer Service, Negotiation, Sales Operations, Team Building, Customer Satisfaction, Profit, Customer Retention, Sales Process, Sales, Forecasting, Sales Management
Education
Southern Illinois University, Edwardsville 1976 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Riverview Gardens High School 1972 — 1976
Domino's Pizza January 2015 - Present
Bally Technologies December 2007 - December 2014
Dura Automotive December 2006 - December 2007
Credit Acceptance January 2006 - June 2006
Abbott January 2005 - January 2006
Skills
Data Analytics, Dimensional Modeling, Agile Methodologies, MicroStrategy Reporting, Tableau, ETL, Management, Business Intelligence, SSIS, Informatica, Databases, Business Intelligence..., Cognos, Cognos ReportNet, Oracle Warehouse Builder, Oracle, Microsoft SQL Server, Business Analysis, SQL, DB2, Data Modeling, SDLC, OLAP, Analysis Services, Database Design, PL/SQL, Data Warehousing, Analysis
Education
University of Detroit Mercy 2004 — 2005
Master of Computer Applications (MCA), Computer Software Engineering
Sir Syed University of Engineering and Technology 1997 — 2000
Bachelor of Engineering (BE), Electrical and Electronics Engineering
Zurich North America March 2015 - Present
Credit Acceptance October 2013 - November 2014
Credit Acceptance January 2011 - October 2013
NH House of Representatives November 2000 - January 2005
US Army May 1988 - September 2002
Skills
Automotive Finance, Automotive Dealership..., Campaign management, Sales Management and..., Political Campaigns, Political Consulting, Former Infantry..., Finance, Profit, Dealers, Vehicles, Leadership, Dealer Management, Subprime, Management, Customer Retention, Business Development, Sales Process, Automobile, Automotive, Campaign Management, Negotiation, Team Building, Sales Management, Sales, Sales Operations, B2B, Forecasting, Business Planning
Education
University of Maine 1988 — 1991
BPA Program, Bachelor of Public Administration
Gateway One Lending & Finance October 2014 - Present
Credit Acceptance January 2013 - October 2014
CardinaleWay Automotive February 2010 - March 2012
Denny Hecker Automotive June 2001 - April 2008
Skills
Salesforce.com, Digital Media, Account Management, Direct Sales, Lead Generation, Strategic Partnerships, Solution Selling, CRM, Sales Management, Team Leadership, Wholesale Operations, Team Building, Dealer Management, Dealer Operations, Dealer Training, Dealer Marketing, Dealer Network..., Dealer Track, Customer Retention, Sales Process, New Business Development, Profit, Customer Service, Management
Education
University of Illinois at Chicago
Michigan First Credit Union March 2015 - Present
Wells Fargo 2014 - Present
TD Auto October 2012 - April 2014
Credit Acceptance December 2010 - July 2012
PNC Bank January 2008 - December 2010
PNC Bank December 2006 - January 2008
Skills
Credit Risk, Credit Analysis, Customer Service, Customer Satisfaction, Banking, Management
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Olivet College 2003 — 2006
Bachelor's Degree, Accounting and Finance
Glass, Lewis & Co. April 2015 - Present
AT&T April 2014 - August 2014
iBank August 2012 - August 2013
First Data Merchant Services August 2011 - September 2012
Credit Acceptance July 2007 - March 2009
Credit Acceptance November 2006 - July 2007
Skills
Management, Sales, Customer Service, Leadership, Account Management, Recruiting, Marketing, Social Networking, Sales Operations, Direct Sales, Business Development, Sales Management, Time Management, Team Leadership, Networking, Microsoft Excel, Microsoft Office, Event Management, Credit, New Business Development, Human Resources, Customer Satisfaction, Team Building, Strategic Planning, Finance, Business Planning, Training
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2013 — 2015
Master of Business Administration (M.B.A.), Finance, and Leadership
Wayne State University
B.A, Communications; Organizational Management
CARite July 2014 - Present
Lawrence Technological University August 2014 - Present
Right Workplace May 2014 - Present
Credit Acceptance May 2011 - June 2014
Credit Acceptance August 2010 - May 2011
Credit Acceptance October 2007 - August 2010
Credit Acceptance February 2007 - October 2007
RWD Technologies, Inc. 2006 - 2007
Education
Trinity College Dublin 2001 — 2001
MA, Computer Science
Project Management Institute 2004 — 2004
PMP, Project Management
Trinity College, Dublin 1994 — 1998
BS, Computer Science, 2.1 Honors
Credit Acceptance May 2008 - Present
Skills
Leadership, PowerPoint, Customer Retention, Sales Process, Microsoft Word, Microsoft Office, Customer Service, Profit, Forecasting, Sales Operations, Microsoft Excel, Sales Management, Team Building, Customer Satisfaction, Management, Training, Windows, Negotiation, Automotive, Sales, Research, English, Outlook, Process Improvement, Photoshop, Recruiting, Dealer Relationships
Education
State University of New York at New Paltz
TD Auto Finance April 2015 - Present
TD Auto Finance March 2013 - Present
Osmiasoft June 2010 - March 2013
Credit Acceptance May 2007 - June 2010
Toyota Motor Sales October 1997 - July 2006
Skills
Customer Satisfaction, Portfolio Management, Forecasting, Profit, Underwriting, Operations Management, Risk Assessment, Financial Management, Financial Analysis, Financial Planning, Process Improvement, Business Planning, Accounting, Finance, Loans, Credit, Financial Services, Management, Credit Analysis, Financial Risk, Banking, Credit Risk, Risk Management
Education
Wayne State University 2012 — 2015
Master’s Degree, Accounting, 3.8
Wayne State University 2005 — 2007
Masters in Business Administration, Business Administration, 3.7
University of California, Riverside 1996 — 1998
Bachelors of Science, Sociology
Credit Acceptance February 2015 - Present
Crown Motor Company December 2013 - Present
Crown Motor C October 2014 - February 2015
Crown Motor Company August 2012 - September 2013
New York Life Insurance Company June 2012 - August 2012
Champion Chrysler Jeep Dodge Ram August 2011 - June 2012
Southside Bank March 2011 - August 2011
Southside Bank April 2009 - March 2011
Southside Bank November 2008 - April 2009
Southside Bank April 2008 - April 2009
Skills
Banking, Retail Banking, Sales, Computers, Customer Service, Finance, Loans, Car Loans, Sales Process, Sales Management, Credit, Customer Satisfaction, Vehicles, Sales Presentations, Building Relationships, Pricing, New Business Development, Retail Sales, Lead Generation, Profit, Loan Origination, Cross Selling, Deposits, Strategic Planning, Coaching, Management, Marketing Strategy, Team Building, Marketing, Customer Retention, Budgets
Education
Tyler Junior College 2002 — 2004
Associate of Arts (AA), Theatre/Theater
Edgewood High School 1999 — 2002
Diploma, High School
Heritage Motor Company January 2015 - Present
Car To Go Inc April 2012 - January 2015
Credit Acceptance April 2012 - May 2013
Media Communications Corporation October 2011 - April 2012
Vector Marketing February 2010 - December 2011
Gold Key Resorts April 2011 - October 2011
NATCOM February 2007 - April 2011
Gold Key Resorts May 2010 - August 2010
Osullivans Wharf November 2009 - April 2010
Guadalajara Mexican Resturante February 2009 - December 2009
Skills
Sales, Account Management, Close Attention to..., Computer Proficiency, Shorthand, Telephone Skills, Customer Service, Credit Analysis, Office Administration, Organizational..., Team Management, Creative Problem Solving, Microsoft Office, Secretarial Skills, People Skills, Money Management, QuickBooks, International Sales, Consumer Lending, Automotive Sales..., Automotive Repair, Automotive Engineering
Education
Tidewater Community College 2009 — 2009
Medicine
Credit Acceptance December 2014 - Present
Enterprise Car Sales June 2011 - December 2014
Enterprise Car Sales November 2009 - June 2011
Enterprise Car Sales April 2008 - November 2009
Enterprise Rent-A-Car January 2008 - April 2008
MetLife November 2007 - January 2008
Wausau Insurance June 2005 - October 2007
Trinity University Athletic Department August 2004 - May 2005
Skills
Sales Management, Marketing Strategy, Negotiation, Finance, Sales, Insurance, Customer Service, Microsoft Word, Credit, Loans, Customer Satisfaction, Management, Marketing, Budgets, Cold Calling
Education
Trinity University 2001 — 2005
BS, Business Administration
Credit Acceptance October 2011 - Present
HSBC Card and Retail Services November 2001 - June 2011
HSBC Bank October 2001 - June 2011
Tungland Corporation April 2001 - September 2001
Remedy Temp, Inc September 2000 - May 2001
Tungland Corporation April 1999 - June 2000
Double Tree Guest Suites August 1997 - January 1999
Radisson Suites Hotel October 1996 - March 1997
Skills
Credit, Banking, Call Center, Mortgage Lending, Customer Service, Loans, Relationship Management, Consumer Lending, Credit Cards, Risk Management, Mortgage Banking, Loss Mitigation, Process Improvement, Loan Servicing, Loan Origination, Training, Management, Call Centers, Leadership, Team Building
Education
Pima Community College 1997 — 2000
Associates Degree, General Studies
Credit Acceptance August 2015 - Present
Credit Acceptance November 2014 - August 2015
Kelly Services November 2010 - October 2014
Kelly Services October 2009 - November 2010
Kelly Services July 2007 - October 2009
Kelly Services July 2006 - July 2007
Skills
Staffing Services, Temporary Placement, Recruiting, Talent Management, Contract Recruitment, Talent Acquisition, Applicant Tracking..., Temporary Staffing, Onboarding, Outsourcing, Human Resources, Leadership, Internet Recruiting, Screening Resumes, Management, Employee Relations, Customer Service, Sourcing, Benefits Negotiation, College Recruiting, Employee Engagement, Executive Search, Interviews, Job Fairs, Performance Management, Permanent Placement, Screening, Technical Recruiting, Hiring, Training
Education
Oakland University
BS, Human Resources
HD Vest Investment Services SM October 2014 - Present
Gates Tax & Accounting Services January 1992 - Present
Prudential Financial June 2014 - September 2014
TD September 2013 - April 2014
Flagstar Bank January 2012 - September 2013
Credit Acceptance October 2003 - September 2011
Skills
Finance, Credit, Management, Financial Analysis, Customer Service, Loans, Credit Analysis, Leadership, QuickBooks, Accounting, Risk Management, Training, Credit Risk, Underwriting, Financial Risk, Subprime, Problem Solving
Education
Walsh College of Accountancy and Business Administration 2012 — 2017
Pursuing MBA, Accounting and Business/Management
University of Detroit Mercy 1987 — 1995
B.S, Accounting
Credit Acceptance February 2015 - Present
Credit Acceptance July 2011 - December 2014
Credit Acceptance December 2009 - June 2011
Sallie Mae November 2006 - December 2009
Credit Acceptance March 2004 - November 2006
Asset Acceptance March 2002 - March 2004
Skills
SDLC, PMO, PMP, Resource Management, Team Leadership, Team Building, Leadership, Project Management, Process Improvement, Business Analysis, Management, Vendor Management, Software Documentation, Business Process...
Education
University of Detroit Mercy 1998 — 2002
Bachelor, Computer and Information Systems
SIRVA Mortgage March 2013 - Present
US Bank Home Mortgage October 2011 - March 2013
Spooney CPA & Associates December 2009 - August 2011
Credit Acceptance June 2006 - October 2009
Asset Acceptance December 2003 - May 2006
Skills
•Microsoft Word,..., •Ontario Collection..., •Dialer Firmware – CT..., •Vendorscape •..., •Sarbanes-Oxley..., •FDCPA Certified •..., •AMA (American..., •Vital Smarts L.C...
Education
University of Detroit Mercy 2002 — 2005
Associate's degree, Communication and Media Studies
Ferndale High School 1994 — 1997
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Gorno Automotive February 2014 - Present
Gorno Automotive October 2011 - February 2014
Les Stanford Chevrolet Cadillac January 2009 - June 2010
North South Leasing July 2007 - July 2008
Bob Thibodeau ford January 2007 - July 2007
Credit Acceptance March 1995 - January 2007
Jorgensen ford September 1990 - March 1995
Beck's Wheel City December 1986 - May 1990
Skills
Vehicles, Automotive, Automobile, Trucking, Remarketing, Automotive Aftermarket, Marketing, Dealers, Customer Satisfaction, Retail, Profit, Sales, Customer Retention, Sales Management, Credit, Sales Process, Inventory Management, Process Improvement, Product Development, Dealer Management, Parts, Negotiation, Leadership, Account Management, Sales Operations, Selling, Purchasing, B2B, New Business Development, Team Building, Pricing, Forecasting, Market Planning, Cold Calling, Competitive Analysis, Customer Service, P&L
Education
Olivet College 1970 — 1973
History
ProQuest January 2011 - Present
Cengage Learning June 2009 - October 2010
Q2Learning, LLC 2004 - June 2009
Pillar 2009 - 2009
Credit Acceptance 2001 - 2003
Camber-Roth 1981 - 1993
Skills
XML, Software Development, Java, Ant, JavaScript, Java Enterprise Edition, Linux, JSP, Subversion, REST, SQL, HTML, Unix, Eclipse, Unit Testing, EasyMock, Git, teaching, Test Driven Development, Agile Methodologies, Teaching, Software Engineering
Education
Wayne State University 1980 — 1982
MS
Rensselaer Polytechnic Institute 1973 — 1977
BS
Ewing High School 1970 — 1973
High School
Credit Acceptance February 2014 - Present
Polk June 2000 - February 2014
Skills
Internal Communications, Corporate Communications, Marketing Communications, Strategic Communications, Marketing Strategy, Automotive, B2B, Writing, Presentation Development, Multi-channel Marketing, Direct Marketing, Email Marketing, Integrated Marketing, Public Relations, Digital Marketing, Technical Writing, Speech Writing, Press Releases, Team Leadership, Creative Writing, Corporate Branding, Leadership, Crisis Communications, Marketing, Blogging, Media Relations, Editing, Newsletters, Public Speaking, Advertising, Project Management, Competitive Analysis, Marketing Management, Lead Generation, Market Research, Online Marketing, Marketing Research, Social Media Marketing, Strategy, B2B Marketing, CRM, Product Marketing, Brand Management, Analytics, SEO, Communication, Management
Education
University of Kentucky
MBA, Marketing, Communications
University of Michigan
BBA, Marketing, Communications, Strategic Planning
Gateway One Lending & Finance (A Division of TCF Bank) December 2011 - Present
Credit Acceptance January 2011 - December 2011
American Credit Acceptance March 2009 - November 2010
Babcock Power November 2007 - March 2009
AssureSouth 2006 - 2007
Drive Financial Services August 2003 - October 2006
US Army August 1991 - May 1996
Skills
Interpersonal..., Client Development, Expert relationship..., Professional..., Team Building, Leadership, Mentoring and Coaching, Competitive Marketing..., Technical Aptitude, Credit Analysis, Coaching, Management, Sales, Marketing, Risk Management, Business Planning, Credit, Finance, Profit, Sales Process, Banking, Customer Satisfaction, Sales Operations, Business Development, Loans, Sales Management, Selling, Dealers, Forecasting, Recruiting, Executive Management, B2B, New Business Development, Account Management, Relationship Management, Cold Calling, Sales Presentations, Competitive Analysis, CRM, Salesforce.com, Pricing, P&L Management, Automotive, Training, Operations Management, Automobile, Consumer Lending, Program Management, Strategic Planning, Business Strategy
Education
The Citadel 2002 — 2003
Masters of Business Administration
University of North Carolina at Chapel Hill 1996 — 2000
B.A., Political Science
University of Michigan Health System January 2012 - Present
Alcoa Power and Propulsion May 2011 - August 2011
DongAh America March 2007 - January 2011
Albin Konica Minolta June 2005 - February 2007
Credit Acceptance May 2004 - August 2004
Skills
Supply Chain Management, Lean Manufacturing, Operations Management, Logistics, Warehouse Management, Inventory Management, Six Sigma
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2011
MSCM, Master of Supply Chain Management
Oakland University 2000 — 2005
BSE, Computer Engineering
GE Aviation March 2013 - Present
GE Aviation July 2011 - Present
GE Aviation March 2010 - August 2011
Accretive Solutions December 2009 - March 2010
Credit Acceptance April 2008 - December 2009
Credit Acceptance June 2007 - April 2008
Credit Acceptance August 2004 - June 2007
EDS September 1999 - August 2004
Skills
Data Warehousing, Business Intelligence, Cognos, PMP, Agile, Scrum, OBIEE, ITIL, Green Belt, IT Operations, IT Infrastructure..., IT Operations Management, Global IT Operations, Agile Methodologies
Education
Oakland University 1995 — 2000
Business
Credit Acceptance October 2014 - Present
Comcast August 2011 - October 2014
Comcast October 2009 - August 2011
SC Novi August 2005 - October 2009
Skills
Applicant Tracking..., Recruiting, Talent Acquisition, Cold Calling, Technical Recruiting, Internet Recruiting, Sourcing, Contract Recruitment, Benefits Negotiation, Talent Management, Account Management, College Recruiting, Executive Search, Employee Relations, Temporary Placement, Direct Sales, Telecommunications, Human Resources, Onboarding, Salesforce.com, Hiring, Networking, Leadership, Building Relationships, Screening Resumes, Employee Engagement, Sales, Employer Branding, Workforce Planning, Staffing Services, Permanent Placement, Screening, Interviews, Recruitment Advertising, Training, Performance Management, Customer Retention, Call Centers, Resume Writing, Vendor Management, Consulting, Employee Training, Temporary Staffing
Education
University of Arizona 1988 — 1992
Bachelors, Political Science and History
Saguaro High School
AutoTrader.com February 2014 - Present
Credit Acceptance January 2013 - February 2014
Zurich Insurance April 2008 - January 2013
Sagamore Insurance November 2006 - April 2008
Skills
Account Management, Sales Management, Commercial Insurance, Customer Service, Cold Calling, Property & Casualty..., Insurance, New Business Development, Underwriting, Negotiation, Management, Team Building, Operations Management, Talent Acquisition, Technical Recruiting
Education
The Ohio State University 2001 — 2004
English, Communications
Chaircover Express Inc. April 2004 - Present
Budco March 2004 - May 2006
24 Hour Fitness July 2003 - March 2004
Credit Acceptance 2000 - 2001
Skills
Advertising, Visio, Microsoft Office, Customer Service, Team Leadership, Marketing, Project Management, Management, Training, Process Improvement, Negotiation, Business Analysis, Program Management
Education
Oakland University 1994 — 1999
Bachelors of science, Management information system
Holland High School
Credit Acceptance February 2012 - Present
ArvinMeritor December 2010 - February 2012
ArvinMeritor November 2008 - December 2010
ArvinMeritor December 2004 - November 2008
ArvinMeritor November 2003 - December 2004
DTH, Inc. December 2001 - November 2003
KPMG October 1998 - December 2001
Education
University of Michigan-Dearborn 2004 — 2005
MS, Finance
Oakland University 1994 — 1997
BS, Accounting, Economics
Credit Acceptance March 2013 - Present
Credit Acceptance September 2010 - February 2013
Meritel Group 2006 - 2010
Fujitsu 2005 - 2006
GE Capital International Services 2002 - 2004
Skills
Network Security, CCSP, Checkpoint, Network Design, Cisco Technologies, VPN, Firewalls, F5 BigIP, Network Administration, Problem and Change..., Vendor Management, Cisco Nexus, ITIL, Wireless Networking, Network Architecture, Networking, Data Center, Troubleshooting, CCNA, Technical Support, Routing, Disaster Recovery, Security, Information Security
Education
University of Western Sydney 2000 — 2001
Master of Computing in Information Technology, Networking
Shivaji University 1995 — 1999
Bachelor of Engineering, Electronics
w3r Consulting July 2013 - February 2014
Halo Group February 2011 - March 2013
Freelance Advisory Services January 2008 - January 2011
GMAC November 2006 - October 2007
University of Michigan August 2006 - October 2006
Credit Acceptance March 2004 - June 2006
Ford Motor Company January 1996 - March 2004
Ford Motor Credit Company May 1987 - December 1995
Skills
Business Analysis, Software Development, Program Management, Data Warehousing, PMO, SOA, Requirements Gathering, SDLC, Software Project..., Business Intelligence, Integration, Agile, Application Development, IT Management, Vendor Management, SQL, Requirements Analysis, Databases, PL/SQL, Master Data Management, Enterprise Architecture, Enterprise Software, XML, Solution Architecture, Solution Implementation, Strategic Planning, Project Management, Management, Disaster Recovery, Agile Methodologies, Process Improvement, Leadership, Cross-functional Team..., SaaS
Education
University of Michigan
Bachelor of Science (BS), Computer Science
University of Michigan-Dearborn
MSE, Industrial and Systems Engineering
Credit Acceptance March 2004 - March 2008
Westfield 2003 - 2004
Westfield Corporation 2003 - 2004
Mckinley Associates 2002 - 2003
Arthur Andersen 1999 - 2003
Skills
Sarbanes-Oxley, Internal Controls, Sarbanes-Oxley Act, SEC filings, Auditing, Financial Analysis, Process Improvement, Accounting
Education
University of Michigan-Dearborn 1995 — 1999
Rochester College 1993 — 1995
AA, Accounting
Rochester College 1993 — 1995
AA
V2Soft; FordDirect July 2014 - Present
The Minacs Group May 2013 - July 2014
Minacs February 2011 - May 2013
Credit Acceptance August 2005 - October 2009
Automotive Retail Group of ADP February 2003 - July 2005
EDS Group April 2001 - February 2003
Skills
Requirements Analysis, SDLC, Agile Methodologies, Business Analysis, Project Planning, Software Documentation, Integration, Process Improvement, Oracle, PMP, Requirements Gathering, Visio, Vendor Management, Business Process, Quality Assurance
Education
Oakland University
Bachelor of Arts, Psychology
Magnify Analytic Solutions December 2012 - Present
Trinity Health August 2012 - December 2012
Credit Acceptance January 2010 - October 2012
HP Enterprise Services August 2006 - January 2010
Detroit Diesel 2006 - 2009
EDS, an HP Company June 2005 - August 2006
EDS, an HP Company January 2004 - June 2005
EDS, an HP Company June 2001 - January 2004
EDS, an HP Company December 1994 - June 2001
EDS, an HP Company June 1989 - December 1994
Skills
Unix, Business Intelligence, Oracle, SQL, Data Warehousing, Data Modeling, ITIL, Enterprise Architecture, SAS, Solaris, SDLC, Visual Basic, Requirements Analysis, PMP, Linux, ETL, Microsoft SQL Server, Business Analysis, Visio, Project Management
Education
University of Detroit Mercy
BS, Management Science
University of Detroit Jesuit High School
Credit Acceptance 2003 - Present
Ernst & Young 2001 - 2003
Arthur Andersen 1987 - 2001
Skills
Process Improvement, Vendor Management, Strategic Planning, Sales Management, Project Management, Financial Analysis, Team Leadership, Business Analysis, Team Building, Leadership, Profit, Customer Service, Program Management, Operations Management, PMO
Education
Walsh College 1992 — 1998
BA Business, Business and Advertising
St. Clair College 1981 — 1985
Centennial Secondary School 1977 — 1980
Flagship Credit Acceptance June 2015 - Present
Credit Acceptance March 2011 - October 2014
KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. February 2010 - March 2011
Yellow Book USA November 2008 - February 2010
HSBC August 2004 - October 2008
HSBC Auto Finance 2004 - 2008
The Roanoke Times 2000 - 2004
Grand & Toy Technology 1997 - 1999
Business Furnishings / Xerox Canada 1995 - 1996
Skills
CRM, Selling, Management, Account Management, Sales Operations, Sales, Competitive Analysis, Strategic Planning, Customer Service, Leadership, Business Development, Loans, Customer Retention, Direct Sales, Sales Process, Customer Satisfaction
Education
Xerox Canada 1996 — 1996
Sales Training Certification
University of Manitoba 1986 — 1991
B.Comm., Marketing
Falcon Motors February 2014 - Present
Credit Acceptance October 2007 - February 2014
Portsmouth Auto Trends July 2007 - October 2007
Pre-Owned Automobile Superstore October 2004 - July 2007
Skills
Profit, Credit, Credit Analysis, Loans, Credit Risk, Underwriting, Sales Management, Sales Process, Customer Satisfaction, Forecasting, Subprime, B2B, Automobile, Automotive, Sales Presentations, Account Management, Dealer Training, Dealer Operations, Closing Deals, Retail Automotive, Automotive finance, Business Strategy, Direct Sales, Finance, New Business Development, Selling, Consumer Lending, Market Penetration, Relationship Management, Dealer Management, Vehicles
Education
State University of New York College at Oneonta 1993 — 1994
Credit Acceptance July 2013 - Present
Credit Acceptance February 2003 - July 2013
Skills
Automobile, Profit, Dealers, Automotive, Customer Retention, Automotive Aftermarket
Education
Quinnipiac University 1998 — 2002
Bachelor of Arts (BA), International Business
Brother International Corporation November 2014 - Present
University of Michigan Health Systems November 2009 - October 2014
Credit Acceptance July 2008 - October 2009
University of Michigan Health System August 2003 - July 2008
Skills
OBIEE, Hyperion EPM, SAS, Oracle SQL, Business Intelligence, SDLC, Analytics, Microsoft SQL Server, SQL, PL/SQL, Visual Basic, Crystal Reports, .NET, Business Analysis, Data Analysis, Visio, Analysis, Data Warehousing, Data Modeling, SQL Server, ETL, JavaScript, XML, VB.NET, HTML, Java, ASP, C#, ASP.NET, C++, Web Services, AJAX, Visual Studio, Excel, Programming, Process Improvement, Requirements Analysis, Oracle, Agile Methodologies, Information Technology
Education
University of Michigan-Dearborn 2008 — 2011
Masters, Information Sciences
Osmania University 1999 — 2001
MCA, Computer Applications
Playworks August 2014 - Present
Flagstar Bank October 2012 - February 2014
Credit Acceptance January 2012 - July 2012
Credit Acceptance July 2010 - January 2012
Kaplan January 2009 - March 2011
When We Were Young Productions (MHSAA TV) January 2009 - April 2009
WJBK Fox 2 Detroit May 2008 - September 2008
FSN Detroit May 2007 - August 2007
Skills
Microsoft Office, Presentation Development, Teamwork, Self Starter, Public Speaking, Event Planning, PC, Mac, Excel, Word, PowerPoint, Photoshop, Final Cut Studio, Motion, Microsoft Excel, Social Networking, Social Media, Microsoft Word, Marketing, Leadership
Education
Specs Howard School of Media Arts 2011 — 2012
Digital Media Arts
University of Michigan 2004 — 2008
Bachelor of Art, Sport Management
Mubea NA December 2013 - Present
Credit Acceptance September 2013 - November 2013
Credit Acceptance March 2011 - September 2013
Credit Acceptance December 2009 - March 2011
Credit Acceptance July 2007 - December 2009
DTE 2006 - 2007
JPMorgan Chase 2005 - 2006
Skills
Performance Management, Onboarding, Talent Management, Employee Relations, Recruiting, Organizational..., Human Resources, Employee Benefits, Employee Engagement, Personnel Management, Interviews, Technical Recruiting, Internet Recruiting, Resume Writing, Succession Planning, Team Building, Coaching, HR Policies, Customer Service, Workforce Planning, Temporary Placement, Employee Training, Team Leadership, SDLC
Education
University of Detroit Mercy 2005 — 2007
MA, I/O Psychology
Western Michigan University 2001 — 2005
BA, Psychology
Credit Acceptance March 2015 - Present
Henderson Ford July 2007 - Present
Stateline Fiat August 2014 - March 2015
Performance Ford of Charlotte, South Charlotte Hyundai January 2014 - May 2014
Skills
Team Building, Negotiation, Marketing Strategy, Customer Relations, Hiring, Customer Service, Sales Process, Leadership, Sales Management, Marketing Communications, New Business Development, Leadership Development, Nonprofits, Account Management, Sales Operations, Business Development, Strategic Planning, Marketing, Event Management, Event Planning, Business Strategy, Recruiting, Organizational..., Budgets, Contract Negotiation, Online Marketing, Team Leadership
Education
The Ohio State University 1996 — 2000
BS, Consumer Affairs
AC Reynolds High School 1991 — 1995
Diploma
Magdich Law May 2010 - Present
Credit Acceptance June 2013 - June 2014
Hutchinson & Associates, P.C. May 2006 - May 2010
Education
University of Detroit Mercy School of Law 2005 — 2008
JD
University of Michigan
BA
Credit Acceptance March 2013 - Present
Destiny Solutions May 2009 - March 2013
Integral Systems, Inc./ People Strategy January 2002 - March 2013
American Community Mutual Insurance Company 1986 - 2002
R. Higgins and Associates 1983 - 1986
Skills
SDLC, mainframe, IBM Mainframe, Telecommuting, Project Management, COBOLII, CICS, Intertest, Payroll Conversions, Health Insurance, IBI Webfocus, Communicative Skills, Project Planning, Analysis, Technical Requirements..., Vendor Management, Human Resources, COBOL, Business Analysis, Program Management, Software Development, SharePoint, Requirements Gathering, Software Documentation, Visio, Mainframe, Process Improvement, PMP, Requirements Analysis, Management, Leadership
Education
Siena Heights University 1990 — 1994
BA, Business Management
Schoolcraft College 1981 — 1983
Associate, Computer Science
COCC and CMCC April 2014 - Present
Automotive Credit Corporation October 2006 - March 2014
Credit Acceptance 1995 - 2006
Skills
Credit, Loans, Customer Satisfaction, Underwriting, Credit Analysis, Credit Risk, Loss Mitigation, Portfolio Management, Business Analysis, Relationship Management, Commercial Lending, Sales, Risk Management, Executive Management, Customer Retention, Consumer Lending, Strategic Planning, Mortgage Lending, Negotiation, Credit Cards, Finance, Financial Services, Funding, Refinance, Automotive, Sales Management, Loan Origination, Profit, B2B, Banking, Loan Servicing, Mortgage Banking, Process Improvement, Sales Process, Financial Analysis, Cross Selling, Customer Service, Call Center, New Business Development, Team Building, Market Penetration, Insurance, Branch Management, Financial Risk, Subprime, Selling, Leadership, Business Development, Forecasting, Dealers
Education
Oakland University
Business/Corporate Communications
Oakland University
Business/Managerial Economics
Credit Acceptance September 2012 - Present
Credit Acceptance January 2007 - August 2012
Credit Acceptance November 2000 - December 2006
Credit Acceptance November 2000 - October 2001
Skills
Data Warehousing, Unix Shell Scripting, Requirements Analysis, SQL, ETL, Business Intelligence, Data Modeling, Oracle, Agile Methodologies, PL/SQL, Architecture, Business Analysis, Scrum, SDLC
Education
University of Lucknow
Bachelors, Science
Dealer Profit Center Inc January 2001 - Present
Credit Acceptance November 1998 - January 2001
Potamkin Cadillac January 1995 - October 1998
NEIL BUICK February 1992 - November 1995
RAIMO RESTURANT AND PIZZERIA February 1988 - November 1991
CRABTREE TOYOTA January 1983 - February 1988
Skills
Automobile, Team Building, Customer Retention, Vehicles, Customer Satisfaction, Automotive Aftermarket, Strategic Planning, New Business Development, Dealers, Sales Management, Automotive, Profit, Sales Process, Coaching, Sales, Operations Management, Pricing, Sales Operations, Selling, B2B, Account Management, Parts, Business Planning, Automotive Repair, Competitive Analysis, Negotiation, Retail, Inventory Management, Product Development, Forecasting, Marketing Strategy, Direct Sales, Business Development
Education
Queens College
Queens College
Suburban Collection September 2013 - Present
Gateway Financial Solutions March 2012 - August 2012
Automotive Credit Corporation July 2007 - February 2012
ADP 2006 - 2007
Credit Acceptance 2003 - 2006
Skills
Profit, Banking, Market Analysis, B2B, Credit, Market Penetration, Insurance, Inventory Management, Mergers, Sales, Budgets, Management, Sales Management, Finance, New Business Development, Dealers, Portfolio Management, Marketing, Forecasting, Team Building, Sales Process, Negotiation, Sales Operations, Customer Satisfaction, Team Management, Customer Retention, Underwriting, Credit Analysis, Cold Calling, Pricing, Coaching, Loans, Competitive Analysis, Strategic Planning, Direct Sales, Automotive, Business Development, Account Management, Selling, Business Planning, Training, Analysis, Relationship Management, Process Improvement, Business Strategy, Operations Management, Leadership, Mergers & Acquisitions, Process Excellence, Contract Negotiation
Education
Taylor University 1990 — 1995
Business and Communications, Business Administration and Commnications Arts
Taylor University 1990 — 1995
Bachelors Business and Communitcations
Credit Acceptance October 2012 - Present
NTT DATA April 2012 - October 2012
Capitol Broadband March 2011 - April 2012
Wells Fargo September 2010 - February 2011
Amgen February 2010 - July 2010
Southern Illinois University Edwardsville January 2008 - July 2009
Skills
SAS, ETL, SQL, Databases, Software Documentation, PL/SQL, Visio, SDLC, Business Intelligence, Unix, Microsoft SQL Server, Systems Analysis, Shell Scripting, Visual Basic
Education
Southern Illinois University, Edwardsville 2007 — 2009
IAC Group November 2011 - Present
Credit Acceptance October 2010 - November 2011
Sun Communities July 2008 - October 2010
Meritor February 2007 - June 2008
Meritor May 2006 - February 2007
Meritor June 2002 - May 2006
Volkswagen June 2001 - June 2002
VW Credit, Inc. May 2000 - June 2001
Skills
US GAAP, Internal Controls, Financial Analysis, SEC Financial Reporting, Process Improvement, Financial Accounting, Financial Statements, Forecasting, Sarbanes-Oxley, Technical Accounting..., Microsoft Office, Accounting, Finance, Variance Analysis, Tax, General Ledger, Management, Sarbanes-Oxley Act
Education
Oakland University 2004 — 2006
Masters, Accounting & Finance
Oakland University 1996 — 2000
Bachelors, Finance
BlackLight Analytics December 2013 - Present
Credit Acceptance January 2010 - March 2014
North American Bancard May 2009 - December 2010
Skills
Predictive Analytics, General Ledger, Futures Trading, Accounting, Financial Accounting, Sales Process, Internal Controls, Portfolio Optimization, Financial Reporting, Microsoft Excel, Auditing, Sarbanes-Oxley Act, Financial Modeling, Financial Analysis, Account Reconciliation, US GAAP, GAAP, Management, SEC filings, Financial Statements, Corporate Finance, Cash Flow, Banking, Accounts Receivable, Stock Market, Stock Trading
Education
Oakland University 2004 — 2008
Bachelor of Science, Finance
Walsh College of Accountancy and Business Administration
Master of Science, Accountancy
Ford Motor Company July 2014 - Present
Cengage Learning August 2012 - July 2014
Cengage Learning December 2012 - August 2013
Cengage Learning June 2011 - December 2012
Cengage Learning October 2009 - June 2011
Credit Acceptance June 2007 - November 2009
Infor November 2000 - June 2007
World Class Technology 1998 - 2000
Skills
TDD, Spring, Agile Methodologies, JDBC, CVS, Struts, Tomcat, SOAP, Continuous Integration, EJB, Hibernate, JUnit, SOA, JSP, Scrum, Java Enterprise Edition, Ant, Maven, Agile Project Management, Web Services, Test Driven Development, Databases, Java
Education
Oakland University 1995 — 2000
Bachelor of Science (BS), Computer Engineering
AutoFi August 2015 - Present
AUTOPAY May 2012 - August 2015
Epilepsy Foundation of Michigan 2010 - April 2012
Credit Acceptance March 2001 - April 2012
GE Auto Financial Services 2000 - 2001
Triad Financial SM LLC 1994 - 2000
Triad Financial Corporation 1994 - 2000
Skills
Portfolio Management, Risk Management, Pricing, Forecasting, Analytics, Financial Risk, Credit, Finance, Six Sigma, Leadership, Process Improvement, Executive Management, Strategic Planning, Credit Risk, Management, Financial Analysis, Financial Modeling, Business Process..., Loans, Consumer Lending
Education
University of California, Irvine - The Paul Merage School of Business 1996 — 1999
MBA, Business, 4.0
University of California, Los Angeles 1982 — 1986
BA, Economics
Milton Ruben Auto Group March 2015 - May 2015
Ralph Hayes Toyota/ Scion August 2014 - February 2015
Bob Richards Nissan and Bob Richards Toyota/Scion October 2011 - June 2014
Credit Acceptance April 2010 - October 2011
Frank Kent Dodge/Buick/GMC/Hummer September 2008 - March 2010
Grubbs Nissan/ Chrysler/ Jeep October 2001 - July 2008
Vandergriff Acura June 1998 - October 2001
United States Army May 1991 - January 1997
Skills
Sales Management, Automotive, Profit, Team Building, Vehicles, Inventory Management, Customer Service, Coaching, Marketing Strategy, Automotive Aftermarket, Automobile, Sales, Dealers, Organizational..., Income Statement, Dealer Management, Employee Training, Microsoft Excel, Leadership, Customer Retention, Management, Customer Satisfaction, Retail, Sales Process, Recruiting, Sales Operations, P&L, Marketing, Strategy
Education
Tarrant County College 1997 — 1998
General Studies
Kingfisher High School 1989 — 1991
HS Diploma, General
Yukon High School 1987 — 1989
General, General
Bank of America September 2015 - Present
Macy's July 2015 - Present
Chase May 2002 - September 2015
Starbucks May 2004 - March 2009
Kroger February 2000 - June 2004
Credit Acceptance September 2000 - February 2002
The Suburban Collection February 2000 - July 2000
Jim Fresard Pontiac Buick November 1998 - February 2000
Skills
Sales, Credit, Loans, Finance, Customer Service, Relationship Management, Customer Satisfaction, Customer Retention, Management, Team Building, Training, Retail, Coaching, Cold Calling, Inventory Management, PowerPoint, Microsoft Word, Financial Services, Retail Banking, Commercial Banking, Banking
Education
Phoenix College 2010 — 2015
Associate's Degree, Business Managment, 3.75
Phoenix College 2010 — 2015
Associate's Degree, Marketing, 3.75
Phoenix College 2010 — 2015
Certificate in Human Resources, 3.75
Northview High School 1990 — 1994
4 yr general diploma
Credit Acceptance June 2002 - May 2009
Toyota Financial Services February 1994 - June 2002
Education
New Horizons 2011 — 2011
Administrative Assistant
Schoolcraft College 2000 — 2000
Windows/Microsoft
United Wholesale Mortgage 2015 - Present
Credit Acceptance February 2008 - March 2015
Skills
Loans, Underwriting, Finance, Team Building, Customer Service, Mortgage Lending, Public Speaking, Customer Retention, Loan Origination, FHA, Customer Satisfaction, Credit Analysis, Process Improvement, Commercial Lending, Credit, Coaching, Financial Analysis, Leadership Development, Leadership, Management, New Business Development, Nonprofits, Program Management, Strategic Planning
Education
Florida Memorial University 1988 — 1992
B.S, Business Administration
Siena Heights University 1987 — 1988
Business Adminstration
Meade Lexus February 2000 - Present
Cars & Credit October 1997 - January 2000
Credit Acceptance September 1991 - September 1997
Education
University of Phoenix 2000 — 2002
BSBA, Business Admin
Roosevelt University 1986 — 1987
Paralegal program, Lawyers Assistant Program
Credit Acceptance November 2011 - Present
Cars.Com May 2009 - April 2011
Capital One Auto Finance March 2006 - September 2008
CHATOM MOTOR COMPANY January 1998 - January 2000
Skills
Selling, Sales, Sales Management, Leadership, Marketing, Negotiation, Strategic Planning, Finance, Customer Service, Loans, Online Advertising, Customer Retention
Education
Champlain Junior College
Associates Degree, Business Administration
Salem College
Business Administration Major
Credit Acceptance 2012 - Present
Prestige Lexus 2008 - 2010
Market Scan Information Systems, Inc 2001 - 2008
Market Scan Info Systems 2001 - 2008
Skills
Sales Process, Sales Management, Automotive, Negotiation, Customer Retention, Team Building, Dealers, Sales, Account Management, Training, Automobile, Profit, Vehicles, Customer Satisfaction
Education
SUNY Oneonta 1994 — 1998
B.S. Biology, Biology, General
Cengage Learning April 2014 - Present
Credit Acceptance August 2008 - April 2014
keane india ltd June 2005 - June 2008
Skills
Agile Methodologies, SDLC, Java Enterprise Edition, Oracle, Struts, Spring, Scrum, SOA, PL/SQL, JSP, SQL, Web Services, Hibernate, Tomcat, Enterprise Architecture, JDBC, XML, Quality Center, Requirements Analysis, JPA, JSF, Java, JavaScript, Jasper Reports, IceFaces, Test Driven Development, JMS, RESTful WebServices, UML, AJAX, EJB, JUnit, Ant, Maven, SOAP, Weblogic, Agile Project Management, Application Architecture, Continuous Integration, Database Design, Eclipse, JBoss Application Server, Servlets, Software Development, Spring Framework, Unix, Unix Shell Scripting, Websphere
Education
Osmania University 2003 — 2005
Master of Science (M.Sc.), Computer Science
Credit Acceptance February 2012 - Present
Credit Acceptance April 2009 - Present
auroraROCKS, inc January 2006 - Present
Anderson & Anderson June 2012 - August 2012
Education
Specs Howard School of Media Arts 2008 — 2009
Certification, Radio and Television Broadcasting Technology/Technician
Specs Howard School of Media Arts
Pathways.org August 2014 - Present
Pathways.org September 2012 - August 2014
WorldFinds May 2012 - August 2012
Urbana Park District January 2012 - May 2012
University of Illinois at Urbana-Champaign August 2010 - May 2012
University of Michigan August 2007 - August 2010
Hantz Group May 2009 - August 2009
Credit Acceptance May 2008 - August 2008
University of Iowa May 2008 - August 2008
University of Michigan August 2006 - May 2007
Skills
Public Speaking, Social Media, Market Research, Blogging, Data Analysis, Research, Qualitative Research, Event Planning, Editing, Statistics, Non-profits, Google Docs, Leadership, Marketing, Press Releases, Newsletters, Teaching, Community Outreach, PowerPoint, Strategic Communications, Social Networking, Social Media Marketing, Web Content, University Teaching, Outlook, Nonprofits
Education
University of Illinois at Urbana-Champaign 2010 — 2012
M.A., Communication, 3.9
University of Michigan 2006 — 2010
B.A., Communication & American Culture
Credit Acceptance 2007 - Present
Plante & Moran, PLLC 2005 - 2007
Dixon Hughes Goodman LLP 2004 - 2005
Rosemont Realty - Formerly BGK Group 2003 - 2004
Skills
Licensed CPA, Tax, CPA, Process Improvement, Sarbanes-Oxley Act, Accounting, Financial Reporting, Financial Analysis, Corporate Tax, Sales Tax, Strategic Financial..., Account Reconciliation, Microsoft Word, Microsoft Excel, Tax Returns, Payroll, Tax Research, Financial Planning
Education
Walsh College of Accountancy and Business Administration 2005 — 2006
Masters in Accounting, Accounting - Did not Graduate
The University of New Mexico 1997 — 2002
BBA, Accounting
Credit Acceptance June 2013 - Present
Toyota April 2012 - Present
BMW April 2009 - April 2012
Skills
Microsoft Excel, Automobile, Vehicles, Automotive, Customer Satisfaction, Automotive Aftermarket, Dealers, Customer Retention, Sales Process, Dealer Management, Forecasting, Sales Operations, Profit, Finance
Education
Seton Hall University 2012 — 2015
Master of Business Administration (MBA), Finance and Information Technology
Rutgers, The State University of New Jersey-New Brunswick 2004 — 2008
Bachelor's degree, Criminal Justice/Police Science
Credit Acceptance August 2014 - Present
DRS Technologies, Inc. February 2014 - August 2014
CACI International Inc October 2013 - February 2014
DRS TSI April 2012 - September 2013
L-3 STRATIS September 2011 - April 2012
Skills
COMSEC, Requirements Analysis, DoD, Communications Security, Security+, Security Clearance, Information Assurance, Security, DIACAP, Computer Security, Systems Engineering
Education
University of Detroit Mercy 2000 — 2005
Bachelor's degree, Computer Science, 3.6
Credit Acceptance August 2015 - Present
Opole Baseball Association June 2011 - Present
Array Services Group February 2003 - August 2015
Toys R Us August 1994 - March 2003
National Car Rental October 1998 - October 1999
Sartell Legion Baseball Coaching Staff 1998 - 1999
Skills
VB.NET, Microsoft SQL Server, Microsoft Excel, Microsoft Office, Sports Coaching, ETL Tools, HTML, Team Leadership, Project Management, Windows Server, Management, Sales, Process Improvement, Coaching, Time Management, Customer Service, Microsoft Word, Strategic Planning, Call Centers, Leadership, Team Building
Education
Rasmussen College-Minnesota 2002 — 2002
None, Computer Science, 4.0
Sartell
Sartell
Asset Acceptance 2011 - 2012
Credit Acceptance January 2008 - November 2010
AT&T Advertising October 2008 - April 2009
Skills
Account Management, Advertising, Call Center, Call Centers, Credit, Customer Service, Management, Microsoft Office, Negotiation, Outlook, PowerPoint, Public Speaking
Education
University of Detroit Mercy 2003 — 2008
Bachelor's degree, Business Administration and Management, General
Credit Acceptance February 2008 - Present
Education
Oakland University
Bachelor of Science (B.S.), Management Information Systems, General