Harland Clarke
Industry: Company
DescriptionHeadquarters: San Antonio, Texas, United States Founded: 1923 Chief revenue officer: Jeff Lundal Subsidiaries: Scantron Corporation, SubscriberMail, LLC, Parent organizations: HARLAND CLARKE HOLDINGS CORP, M&F Worldwide SVPs: Patty Flanders (Human Resources), Geoffrey C. Thomas (Product Development)
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Harland Clarke Employees
USAA November 2014 - Present
USAA March 2012 - November 2014
Harland Clarke August 2010 - March 2012
USAA November 1997 - August 2010
USAA March 2005 - January 2006
USAA May 2001 - March 2005
USAA July 2000 - May 2001
USAA November 1997 - July 2000
Skills
Six Sigma, Project Management, SDLC, Team Leadership, Management, Change Management, Analysis, Strategy, Cross-functional Team..., ITIL, MS Project, PMP, IT Management, Process Engineering, Visio, Leadership, Project Planning, Business Process, Strategic Planning, Process Improvement, Business Process..., Software Documentation, Testing, Business Analysis, Call Centers, Risk Management, Vendor Management
Education
Our Lady of the Lake University 2008 — 2010
MBA, Management
Our Lady of the Lake University
Bachelor of Arts, Psychology
ESA March 2011 - Present
idX Corporation September 2007 - February 2011
Harland Clarke June 2000 - October 2007
Conseco Finance January 1997 - June 2000
Skills
Go-to-market Strategy, Team Building, Competitive Analysis, Servant Leadership, Account Management, Negotiation, Customer Service, Cold Calling, Leadership, Business Development, Strategic Planning, New Business Development, Design Strategy, Sales Management, Sales, Sales Process, Start-ups, Marketing, Sales Operations, Marketing Strategy, Management
Education
Missouri State University 1988 — 1992
Bachelor's degree, Business Administration
U.S. Army National Guard March 2012 - Present
Harland Clarke May 2013 - August 2013
Hidden Forest HOA April 2007 - August 2011
Skills
Microsoft Office, Military Logistics, Military Training, Internal Audit, Lifeguarding, Outstanding..., Perseverance, Time Management, Army, Military
Education
Norwich University 2011 — 2015
Bachelor's degree, Business/Managerial Economics & Accounting, Junior
San Antonio College
Publicis Groupe 2013 - 2015
KGBTexas Public Relations / Advertising 2011 - 2013
Harland Clarke 2008 - 2011
American Medical Systems 2005 - 2007
Matthews Evans Albertazzi 2000 - 2005
Skills
Advertising, Marketing Communications, Copywriting, Marketing, Social Media, Digital Media, Integrated Marketing, SEO, Social Media Marketing, Strategy, Online Advertising, Market Research, Interactive Marketing, Direct Mail, Brand Development, Email Marketing, Marketing Strategy, Digital Marketing, Direct Marketing, Brand Awareness, Online Marketing, E-commerce, New Media, Press Releases, Strategic Planning, Event Planning, Event Management, Branding & Identity, Strategic Brand..., People Skills, People Development, SEM, Manage Client..., PPC, Digital Strategy, Product Development, Project Management
Education
Parsons School of Design
BBA, Marketing and Merchandising
IBM May 2015 - Present
Harland Clarke August 2014 - Present
Riester May 2013 - November 2013
Northern Arizona University February 2012 - May 2013
Riester 2013 - 2013
Northern Arizona University May 2011 - August 2012
Cameron + Kelly Studios August 2010 - January 2011
Skills
Adobe Creative Suite, Web Design, Illustrator, Photoshop, CSS, InDesign, Graphic Design, HTML, HTML 5, Mac, Typography, Logo Design, Graphics, CMS, Front-end, User Experience, User Interface Design, Interaction Design, Web Development, Layout, Illustration, Photography, Social Media, Advertising, OS X, Adobe Acrobat, Digital Photography, Posters, Visual Communication, Brochures, Flyers, Social Media Marketing, Image Manipulation, Information Design, Vector Illustration
Education
Northern Arizona University 2010 — 2014
Bachelor of Fine Arts (B.F.A.), Graphic and Interactive Design, Graphic Design, Interactive Design, Advertising
Pi Kappa Phi Fraternity 2010 — 2014
Bachelors, Graphic Design/Advertising
Cabinet Concepts by Design November 2007 - Present
Harland Clarke 1997 - 2002
Spangler Graphics 1995 - 1998
Spangler Printers 1994 - 1996
Skills
Sales Management, Management, Sales, Renovation, Cabinetry, New Business Development, Finish, Contract Negotiation, Residential Homes, Cross-functional Team..., Construction, Advertising, Marketing Strategy, Account Management, Marketing, Sales Operations, Social Media Marketing, Customer Service, Team Building, Small Business, Selling, Leadership, Budgets, Manufacturing, Negotiation, Strategic Planning, Retail, Purchasing, Building Materials, Millwork, Flooring, B2B, Direct Sales, Kitchen & Bath Design, Bathrooms, Countertops, Tiles, Doors, Contractors, Furniture, Wood, Woodworking, Custom Homes, Furnishings, Restoration, Custom Furniture, Carpet, Space planning, Green Building
Education
Pittsburg State University 1990 — 1994
Business Management, Printing
Harland Clarke July 2010 - Present
Galil Medical November 2009 - July 2010
Harland Clarke October 2006 - June 2009
Liberty Enterprises 2004 - 2006
Liberty Enterprises 2000 - 2004
Northstar Financial Forms 1996 - 2000
Skills
Process Improvement, Sales Operations, Sales Management, Account Management, Management, Meeting Planning, B2B, Direct Marketing, Marketing, Strategic Planning, Microsoft Office, Team Building
Education
Michigan State University 1976 — 1979
Elementary Education
Nashville Cable April 2015 - Present
Sullivan Branding April 2014 - September 2015
Des-Case Corporation April 2012 - April 2014
Affinion Group March 2010 - January 2012
Harland Clarke April 2008 - September 2010
Alcott Routon (Now Harland Clarke) September 2004 - April 2008
Progeny Marketing Innovations (Now Affinion Group) July 2001 - September 2004
Cendant July 1998 - May 2001
Skills
Direct Marketing, Strategic Planning, Product Marketing, Agency Services, Marketing Communications, Data Analysis, Creative Development, Market Research, Creative Branding, Account Acquisition, Product Management, Client Services, Banking, Account Management, Email Marketing, Financial Services, Direct Mail, Integrated Marketing, Brand Management, Cross-functional Team..., Marketing, Creative Direction, Marketing Strategy
Education
Park University
Bachelors, Management / Marketing
Time Warner Cable November 2014 - Present
Girl Talk Foundation, Inc. October 2010 - Present
Time Warner Cable June 2014 - November 2014
Ulta July 2012 - September 2013
Strayer University September 2012 - June 2013
Montreat College October 2010 - July 2012
Wachovia Bank November 2005 - August 2010
Harland Clarke May 2000 - August 2005
Ashley Stewart September 1998 - October 2000
Skills
Leadership, Management, Merchandising, Inventory Control, Event Planning, Research, Process Improvement, Project Management, Team Building, Leadership Development, Customer Service, Outlook, Microsoft Office, Coordinating Special..., Events Coordination, Communication Skills, Sales, Data Entry, Teamwork, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Event Management, Team Leadership, Nonprofits, Community Outreach, Volunteer Management, Inventory Management, Coaching, Social Networking, Strategic Planning, Public Speaking, Training, Public Relations, Recruiting
Education
Montreat College 2010 — 2012
Bachelors, Business Management
UNC Charlotte 2011 — 2011
Certificate of Completion, Project Management
Montreat College 2008 — 2010
Associates, Business
The Art Institute of Charlotte 1997 — 1999
Certificate of Completion, Fashion Merchandising, 3.76
Scantron August 2010 - Present
Harland Clarke June 1997 - August 2010
John H. Harland 2005 - 2007
Liberty 1997 - 2005
Liberty Enterprises 1997 - 2005
Liberty Check Printers 1997 - 2005
Snappy Car Rental 1993 - 1997
Skills
Leadership, Strategic Planning, Account Management, Mergers, Communications..., Program Management, Process Improvement, Mergers & Acquisitions, Training, Strategy, Marketing Strategy, Employee Training, Competitive Analysis, Sales Operations, Coaching, Sales Management, Project Planning, Sales Process, Sales, Integration, CRM, Business Development, Cross-functional Team..., Salesforce.com, Negotiation, Solution Selling
Education
Minnesota State University, Moorhead 1985 — 1989
BA, English & Mass Communications
Sacred Heart High School 1982 — 1985
Harland Clarke December 2012 - Present
CliftonLarsonAllen January 2012 - September 2012
TEKsystems January 2011 - December 2011
TEKsystems Inc August 2007 - January 2011
Phillips Foods February 2006 - April 2007
Skills
CRM, Management, Project Management, Proposal Writing, Time Management, Team Building, Customer Service, Accounting, Organizational..., Research, Analysis, Relationship Marketing, Software Documentation, RFP, Training, Accounts Receivable, Program Management, Strategic Planning, Microsoft Office, Leadership, Vendor Management, Process Improvement
Education
Morgan State University 1999 — 2004
Bachelor of Science, Psychology
Wilkinsburg High School 1997 — 1999
Diploma, General
Dickson Farm April 2005 - Present
Harland Clarke June 2000 - April 2005
Education
North Dakota State University 1995 — 2000
Bachelor's Degree, Management Information Systems, General
USAA January 2013 - Present
USAA November 2012 - December 2012
Digital Defense, Inc. January 2012 - November 2012
Pearson August 2011 - January 2012
Harland Clarke December 2006 - August 2011
Pearson Assessments (formerly Harcourt Assessment) 2003 - 2006
The USAA Educational Foundation 1998 - 2002
USAA 1997 - 1998
Friedrich Air Conditioning 1980 - 1995
O'Krent Fabrics 1976 - 1980
Skills
Creativity, Direct Marketing, Product Marketing, Marketing Strategy, Marketing Communications, Marketing, Strategic Planning, Email Marketing, B2B, Competitive Analysis, Social Media Marketing, Lead Generation, Account Management, Integrated Marketing, Project Management, Online Advertising, Market Research, Strategic Partnerships, New Business Development, Product Management, Advertising, B2B Marketing, Multi-channel Marketing, Marketing Management, Social Media, Copywriting, Web Analytics, Public Relations, Sales Presentations, Market Planning, Internal Communications, Marketing Research, Strategic Communications, Product Development, Online Marketing, Direct Mail, Leadership, Program Management, Budgets, Creative Direction, CRM, Social Networking, SEO, Management, Sales, Sales Operations, Newsletters
Education
Purdue University
BA, Art Education, French, English
Orc Group September 2013 - Present
Harland Clarke July 2006 - September 2013
ADP September 2005 - July 2006
Southern Wine & Spirits June 2003 - September 2005
Skills
Sales Process, Business Development, Sales, SaaS, Lead Generation, Salesforce.com, Account Management, Direct Marketing, B2B, New Business Development, Strategic Planning, Marketing Strategy, Sales Management, Solution Selling, Direct Sales, Relationship Management, Territory Management, Team Building, Competitive Analysis, Database Marketing
Education
Northern Illinois University 1999 — 2003
Bachelor of Science, Marketing
Self-employed May 2013 - Present
Peakview Church of God February 1989 - Present
Harland Clarke September 2010 - December 2013
El Paso County Republican Party 2000 - 2013
Skills
Community Outreach, Theology, Preaching, Pastoral Care, Leadership Development, Religion, Biblical Studies, Youth Ministry, Nonprofits, Volunteer Management, Discipleship, Pastoral Counseling, Public Speaking, Church Events, Missions
Education
Pentecostal Theological Seminary 2006 — 2017
Master of Divinity (M.Div.), Theology/Theological Studies
National Funding May 2015 - Present
National Funding October 2013 - Present
Harland Clarke May 2010 - May 2013
Skills
AIX, RHEL, Cisco Technologies, WebSphere Application..., Disaster Recovery, Active Directory, Unix, System Administration, Windows Server, Operating Systems, Troubleshooting, Incident Management, Lotus Notes, VMware, Linux, Computer Hardware, Storage, Hardware, SAN, Servers, Technical Support, Software Installation, VMware ESX, IT Operations, Red Hat Linux, IBM AIX
Education
Northwest Vista College 2007 — 2010
Associate's degree, Computer Science
Texas State Technical College Waco 2006 — 2006
Texas State Technical College Waco 2006 — 2006
Harte Hanks January 2015 - Present
Harland Clarke October 2011 - December 2014
Channel Neutral Marketing November 2008 - October 2011
Protocol Integrated Direct Marketing October 2004 - November 2008
Harte-Hanks 1999 - 2003
Epsilon 1989 - 2002
Rapp Collins 1987 - 1989
Ogilvy & Mather 1979 - 1987
Skills
Entrepreneurial..., Ability to Increase..., Accomplished Writing..., Analytic Thinker /..., Marketing Strategy, B2B Marketing, Integrated Marketing, Customer Retention, Customer Loyalty, Cross-functional Team..., Virtual Teams, RFP preparation, Presentation Development, Presentation Delivery, B2C marketing, Customer Acquisition, Account Management, Strategic Planning, Direct Marketing, Multi-channel Marketing, B2B, B2C, Presentations, Problem Solving, Revenue, CRM, Entrepreneurship, RFP, Analytics, Brand Loyalty, New Business Development, Business Development, Online Marketing, Program Management, Marketing, Lead Generation, Leadership, Mobile Marketing, Email Marketing, Digital Marketing, Strategic Partnerships, Strategy, Management, Social Networking, Creative Direction, Segmentation, Database Marketing, Sales, Marketing Communications, Sales Process
Education
Culinary Academy of Long Island 2007 — 2007
Baking & Pastry Arts
Direct Marketing University 1988 — 1990
Queensborough Community College 1985 — 1987
New York Institute of Finance 1983 — 1985
Certification
St. Anthony's Commerical 1978 — 1980
Business
Harland Clarke August 2015 - Present
Harland Clarke May 2014 - August 2015
White Collar Staffing May 1997 - December 1997
Lease Marketing October 1995 - May 1996
Britcom Telemarketing January 1995 - October 1995
Amphenol Fiber Optics February 1995 - July 1995
Skills
Databases, Call Centers, Customer Service, Microsoft Office, Teamwork, Scanners, Customer Support, Problem Solving, Accurate Data Entry, Online Research, Information Technology, Office Administration, Creative Problem Solving, Clerical Skills, Spreadsheets, Adobe Acrobat, Document Management, Cashiering, Team-oriented, Records Management, Data Processing, Computers, Copying, Phone Etiquette, Fiber Optics, Multi Tasking, Finance, Word Processing, Building Relationships, Document Processing, Library Research, computer proficiency, Communication Skills, Collaborative Problem..., Integrity, Loyal, Information Management, Informatics, Relational Databases, File Archiving, Clerks, Classroom, Business Communications, Chemistry, Data Entry, Project Management, Sales, SQL, Leadership, Business Analysis
Education
Penn State University 2013 — 2014
Certificate in IST, Information Technology, 3.5/4.0
Penn State University
Certificate in IST, IST
MX Enabled March 2015 - Present
Sutherland Global Services February 2013 - March 2015
Harland Clarke Marketing Services 2008 - February 2013
Harland Clarke 2006 - 2008
Clarke American 2001 - 2003
Clarke American 1988 - 2001
Skills
New Business Development, Direct Marketing, Financial Sector, Client Relationship..., Customer Acquisition, Sales Management, Multi-channel Marketing, Lead Generation, Marketing Communications, Financial Services, Database Marketing, Consulting, Long-term Customer..., Marketing Strategy, Banking, Relationship Management, CRM, Strategy, Marketing, Business Development, Sales, Leadership, Selling, Cross-functional Team..., Analytics, Management, Sales Operations, Integrated Marketing, E-commerce, Business Strategy, Customer Retention, Go-to-market Strategy, Outsourced Solutions, Training, Customer Experience, Digital Marketing, Relationship Marketing
Education
Ramapo College of New Jersey
BS, Management Information Systems
DHL eCommerce Americas November 2014 - Present
Innotrac September 2012 - November 2014
Digital Sherpa August 2009 - September 2012
Harland Clarke October 1998 - February 2009
John H. Harland January 2000 - December 2004
John H. Harland October 1998 - January 2000
ExR September 1996 - October 1998
Skills
Social Media Marketing, E-commerce, Management, Training, SaaS, Resource Management, SEO, Marketing Strategy, Social Media, Email Marketing, Digital Marketing, Competitive Analysis, Project Management, Online Advertising, Product Marketing, Marketing, Content Management, Account Management, Strategic Planning, SEM, Product Development, Product Management, Requirements Analysis, Business Analysis, Release Management, Social Media Measurement, Leadership, Strategy, Enterprise Software, Lead Generation, Market Research
Education
The University of Georgia 1991 — 1993
B.S.
Millsaps College 1989 — 1991
Banyan Hills Technologies September 2013 - Present
NCR Corporation July 2012 - September 2013
NCR Corporation May 2009 - September 2012
Harland Clarke January 2007 - May 2009
Stockamp & Associates January 2001 - December 2006
Skills
Process Improvement, Vendor Management, Management, Cloud Computing, SDLC, Integration, Business Analysis, SOA, Software Project..., Business Intelligence, Leadership, Requirements Analysis, IT Management, Microsoft SQL Server, Mobile Devices, SaaS, Software Development, IT Strategy, Enterprise Software, Enterprise Architecture, CRM, Cross-functional Team..., Program Management, Product Management, Agile Project Management, Agile Methodologies, PMP
Education
Portland State University
Knowbrainer Marketing Inc. May 2009 - Present
Harland Clarke March 2011 - September 2014
Skills
Graphic Design, Flyers, Direct Marketing, Direct Mail, Postcards, Brochures, Offset Printing, Digital Printing, Mail, Direct Mail Campaigns, Mail Merge, Mail Sorting, Bulk Mailing, Mass Mailing, Mailing Lists, Advertising, Business Cards, Variable Data Printing, Business Letters, Online Marketing, Social Media Marketing, Networking, Banner Designing, Banners, Postal Regulations, Postal Automation, Graphic Designers, Project Delivery, Project Coordination, Marketing Strategy
Education
North Lake College 2012 — 2012
University of South Carolina 2013 - Present
OnStar August 2000 - August 2010
Harland Clarke 1999 - 2000
EDS Group June 1993 - May 1999
Skills
Automotive, Leadership, Six Sigma, Cross-functional Team..., Program Management, Process Improvement, Strategic Planning, PMP, Business Process..., Management
Education
NYIT 2006 — 2008
Master of Business Administration (MBA)
Saint Michael's College 1989 — 1993
Bachelor of Arts (B.A.)
Holtzman Partners July 2013 - Present
Harland Clarke May 2013 - June 2013
Fifth Third Bank April 2011 - January 2013
Sogeti May 2010 - March 2011
Skills
Informatica, Cognos, Microsoft Office, TeamMate, Business Objects, BMC Remedy, ClearCase, Sarbanes-Oxley Act, Integration, Strategy, User Acceptance Testing, Business Intelligence, Testing, Visual Basic, Auditing, Internal Controls, Internal Audit
Education
Miami University 2006 — 2010
BS, Accounting; MIS, Chinese
Westford Academy 2002 — 2006
High School Diploma
Harland Clarke January 2015 - Present
CST Brands, Inc. May 2013 - December 2014
Valero Energy Corporation July 2012 - April 2013
Sprint July 2011 - July 2012
Geek Squad August 2009 - July 2011
HEB June 2006 - February 2011
Skills
Leadership, Management, Business Analysis, SDLC, Customer Service, Access, Requirements Analysis, Visio, Integration, Sales
Education
Texas A&M University-San Antonio 2010 — 2012
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Northwest Vista College 2008 — 2009
Associate of Arts (A.A.), Management Information Systems
Harland Clarke July 2007 - Present
Skills
Leadership, Process Improvement, Manufacturing, Just in time delivery, Project Management, Project Planning, Workforce Management, Training & Development, Budget Management, Business Overhead..., Planning Budgeting &..., Workforce Performance, Workforce Analytics, Goal Analysis, Finance
Education
Mississippi College 1984 — 1986
Bachelor of Arts (B.A.), with distinction, Philosophy and Religious Studies, 3.73
Keller Williams Realty, Inc. October 2014 - Present
Innoventions Alliance Inc. October 2001 - Present
Keller Williams Realty, Inc. 2014 - 2015
Keller Williams Realty, Inc. 2014 - 2015
All Baby & Child January 2002 - October 2014
United States Army Reserves September 1993 - January 2003
Harland Clarke August 1998 - September 2001
Checks In The Mail July 1994 - August 1998
Harland Clarke May 1992 - July 1994
US Army June 1988 - February 1992
Skills
Event Management, Large-scale Event..., Budget Process, Contract Negotiation, Venue Relations, Contractor Selection, Advertising Management, Conference Production, Trade Show Production, Trade Show Graphics, Team Facilitation, Brand Management, Customer Engagement, Concert Production, Venue Development, Non-profits, Large Scale Events, Nonprofits, Trade Shows, Meeting Planning, Strategic Partnerships, Leadership, Budgets
Education
Michigan State University 1984 — 1988
Bachelor of Science in Natural Science, Zoology/Animal Biology
Harland Clarke November 2010 - Present
Skills
Accounting, Auditing, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Process Improvement, Budgets, SEC filings, Analysis, Forecasting, Finance, Strategic Planning, Direct Marketing, Team Building, Leadership, Project Management, Association Management
Education
North Carolina State University 1996 — 1997
Master's degree, Accounting
North Carolina State University 1994 — 1996
Bachelor's degree, Accounting
Harland Clarke January 2012 - July 2013
Harland Clarke May 2006 - January 2012
Harland Clarke October 2002 - April 2006
Harland Clarke May 2000 - January 2002
Harland Clarke October 1995 - June 2000
Skills
Financial Services, Database Marketing, B2B, Account Management, Competitive Analysis, Project Management, Product Management, Marketing Strategy, Marketing Communications, Product Launch, Multi-channel Marketing, Data Modeling, Cross-functional Team..., Marketing, Leadership, Management, Product Marketing, Vendor Management, Program Management, Training, Sales, Direct Marketing
Education
McDaniel College 1990 — 1994
BA, communications
Iron Bow Technologies January 2013 - October 2013
Harland Clarke November 2004 - January 2013
Skills
Lean Manufacturing, SOX Compliancy, Volunteer Recruiting, Volunteer Management, Public Relations, Meeting Planning, Customer Service, Budget Monitoring, Training Facilitation, Diversity & Inclusion, SAP, Microsoft Applications, Training, Order Management, Leadership, Project Management, Sales, Time Management
Education
Pierce College at Puyallup 2003 — 2013
Associate of Arts (A.A.), General Studies, 3.8
Puyallup High School
Connexon Partners January 2013 - Present
IDoWeddingRental.com January 2013 - Present
Long Hollow Baptist Church 2000 - Present
WBENC 2010 - 2013
Alcott Whitney August 2009 - December 2012
Connexon Partners October 2007 - August 2009
Harland Clarke May 2005 - August 2007
Alcott Routon, Inc. July 1995 - April 2005
First American National Bank September 1979 - May 1996
Skills
Interactive Marketing, Direct Marketing, Database Marketing, Database Design, Direct Mail, Strategic Planning, Cross Channel Marketing, Email Marketing, Email Hosting, HTML emails, Acct Mgmt, Multi-channel Marketing, Analytics, Segmentation, Web Design, Web Development, Web Analytics, Management, B2B Marketing, Marketing Strategy, Customer Acquisition, Business Development, Integrated Marketing, Customer Insight, Marketing Communications, Advertising, Lead Generation
Education
Middle Tennessee State University 1980 — 1985
BS, Business Administration, Marketing
FLEETCOR February 2008 - Present
Alogent 2004 - February 2008
Harland Clarke 2003 - 2004
S1 Corporation 2001 - 2002
CheckFree Corporation 1996 - 2001
Unisys Corporation 1985 - 1995
Skills
Direct Marketing, Payments, Multi-channel Marketing, Alliances, Digital Marketing, Small Business, Start-ups, Integrated Marketing, P&L Management, Marketing Strategy, Product Marketing, Strategy Development, Sales Management, E-commerce, Business Strategy, Fleet Management, Business Development, Direct Sales, Strategy, Account Management, Analytics, Business Alliances, Product Management, Salesforce.com, Sales, Marketing, Management
Education
New York University
Banking
University of Arizona
BS
Harland Clarke 2012 - 2012
Education
Northwest Vista College 2010 — 2012
Mortuary Science
Harland Clarke February 2010 - Present
Harland Clarke July 2007 - January 2010
Harland Clarke January 2005 - June 2007
Harland Clarke May 2002 - December 2004
Harland Clarke June 2000 - April 2002
Malibu Nite 'n' Day September 1995 - April 2000
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pepperdine University 1994 — 1998
Bachelor of Arts, Public Relations
Sports Monster September 1994 - Present
Harland Clarke June 1988 - January 1994
Skills
Sports Marketing, Sports, Sports Management, Social Networking, Public Speaking, Sponsorship, Copywriting, Event Planning, Microsoft Word, Customer Service, Sales, Online Advertising, Facebook, Social Media, Event Management, Social Media Marketing, Public Relations, Blogging, Advertising, Strategic Planning, Journalism, Marketing, Marketing Strategy, Microsoft Excel, Editing, Microsoft Office, Recreation, PowerPoint, Leadership, Team Building, Management, Account Management, Budgets, Sales Management
Education
Pennsylvania State University - University Park 1984 — 1988
USAA April 2015 - Present
Rackspace Hosting October 2012 - April 2015
Studio One April 2012 - October 2014
Harland Clarke May 1999 - October 2012
Skills
Microsoft Threat..., VMware ESX, Security, Windows, Disaster Recovery, Salsa, Bachata, Dance, Gateway, Merengue, Servers, System Administration, Waltz, Windows Server, ITIL, West Coast Swing, Microsoft Threat..., Firewalls, Ballroom Dance, Wireshark, Data Center
Education
Evant
Mclennan Community College
University of North Texas
Microbiology, General
Staffmark January 2012 - Present
Orkin Pest Control March 2009 - March 2010
AT&T November 2008 - March 2009
Harland Clarke January 2007 - November 2008
Professional Account Services October 2005 - October 2006
Healthcare Management Systems January 2005 - October 2005
CIGNA Healthcare January 2004 - January 2005
Sprint Nextel November 2000 - December 2003
Skills
Account Management, Call Centers, Customer Service, Training
Education
Middle Tennessee State University 2003 — 2006
BA, English
ACS, a Xerox Company September 2010 - Present
Harland Clarke January 2010 - December 2010
Deluxe Corporation July 2008 - January 2010
Firstsource Solutions January 2008 - July 2008
Colegio del Bosque de Durango A.C. July 2003 - June 2006
Telcel Call Center, Durango, Mex. May 2001 - June 2003
Sears, Roebuck and Co. May 1996 - June 2000
Education
College America 2009 — 2011
AAS, Business Administration
Pikes Peak Community College 2008 — 2009
AAS, Business Administration
Instituto Tecnologico de Durango 2002 — 2004
AAS, English as a second language Teacher
CCATi 91 Secretariado 1997 — 1999
Secretary
Epson America Inc. 2006 - Present
Epson America Inc. January 2001 - December 2005
Kensington Technology Group/ ACCO Brands 1998 - 2000
Kensington Technology Group/ ACCO Brands 1996 - 1998
Kensington Technology Group/ ACCO Brands 1995 - 1996
ACCO Brands 1992 - 1995
ACCO Brands 1990 - 1992
Harland Clarke 1987 - 1989
Lanier Worldwide 1986 - 1987
SC Johnson 1985 - 1986
Skills
Product Marketing, Consumer Electronics, Channel, Product Launch, Sales Management, Multi-channel Marketing, Product Management, Strategy, Direct Sales, Strategic Partnerships, Channel Partners, Account Management, Trade Shows, Key Account Management, Management, Selling, B2B, Competitive Analysis, Sales
Education
University of Dallas 1989 — 1990
MBA, International Management
Oklahoma State University 1980 — 1984
BS, Marketing
Harland Clarke February 2012 - Present
Mahindra Satyam March 2006 - February 2012
Mobile One January 2006 - March 2006
Skills
Visual Composer, Portals, SAP Portal, SAP Development, WebDynpro, SAP Netweaver, Enterprise Portals, Java, JavaScript, xml form bulder, guided procedures, BPM, ESS, PBF, web page composer, BI queries, ABAP, ABAP Web Dynpro, Workflow, MSS, ALV Reports, Smartforms, SAP Workflow, Adobe LiveCycle Designer, SAP, SAP XI, Business Objects, BAPI, SAP ERP, IDOC, IDoc
Education
Church PG College 2002 — 2005
Master of Computer Applications (MCA), Computers
Osmania University 2002 — 2005
Masters in Computer Applications, Computer Science
Goodwill San Antonio June 2015 - Present
HVHC, Inc. July 2014 - June 2015
Wells Fargo November 2011 - March 2014
Harland Clarke December 2006 - February 2010
USAA August 2000 - October 2006
West Corporation March 1993 - June 1998
Skills
Loans, Customer Service, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, real estate tax, Loan Servicing, Payments, Analysis, Tax, Outlook, Account Reconciliation, Software Documentation, Lotus Notes, Real Estate, PowerPoint, Windows, Mortgage Servicing, Loan Origination, Troubleshooting, SQL, Telephone Skills, Sales, Data Entry, Call Centers, Access, Finance, Business Analysis
Education
University of the Incarnate Word 2006 — 2009
Bachelor of Business Administration (BBA), Infromation Systems
Palo Alto College 1999 — 2001
Associate of Appled Science, Compter Information Systems
Conover Insurance March 2014 - Present
AAA Washington January 2011 - March 2014
Washington Real Estate Holdings July 2006 - March 2010
Harland Clarke September 2002 - April 2006
Pacific Gas and Electric Company April 1991 - July 2000
Skills
Customer Service, Client Relations, P&C License, P&C Insurance, Insurance, Umbrella Insurance, Account Management, Sales, Personal Lines Auto, Photoshop, Illustrator, Utility Industry, Mac, Windows, Pre-press, Call Centers, Property Management
Education
Oregon Institute of Technology 1985 — 1988
Industrial Management
Mazama 1981 — 1985
Harland Clarke June 2007 - Present
Harland January 1996 - May 2007
Bonneville Scientific January 1993 - January 1994
Skills
Six Sigma, Service Delivery, Operational Excellence, Process Improvement, Training, Lean Manufacturing, Disaster Recovery, Data Center, SDLC, Unix, Automation, Software Documentation, Security, Change Management, Incident Management, Troubleshooting, Requirements Analysis, IT Management, Quality Assurance, Enterprise Architecture, Continuous Improvement, Lotus Notes, Program Management, Quality Management, Active Directory, Windows Server, Visio, CISSP, Cross-functional Team..., Vendor Management, System Administration, Integration, C++, SQL, PLC
Education
Metropolitan State College of Denver 1997 — 1999
No Degree, Electrical, Electronic and Communications Engineering Technology/Technician
Salt Lake Community College 1991 — 1995
Associate of Science, Pre-Electrical Engineering
Harland Clarke Corp. November 2008 - Present
Harland Clarke Corp. April 2006 - November 2008
Harland Clarke June 2003 - April 2006
Harland Clarke January 2002 - June 2003
Harland Clarke September 2000 - January 2002
Harland Clarke May 1999 - September 2000
Harland Clarke April 1998 - May 1999
US Army Corps of Engineers May 1994 - April 1998
Skills
Supply Management, CPSM, Cross-functional Team..., Strategic Sourcing, Logistics, Sales, Transportation, Vendor Management, Process Improvement, Six Sigma, Operations Management, Forecasting, Business Process..., Purchasing, Contract Negotiation, Pricing, Continuous Improvement, Supply Chain, Procurement, Supply Chain Management, Project Management, Product Development, P&L Management, Change Management, Operational Excellence, Strategic Planning, Team Building, Analysis, Quality Management, Management, Business Development, Budgets, Negotiation, Project Planning, Program Management, Strategy, Process Engineering, Team Leadership, Outsourcing, Product Management, Business Analysis, CRM, Competitive Analysis, Account Management, SAP, Marketing, Manufacturing, Business Strategy, New Business Development
Education
Purdue University 1989 — 1994
B.S., Chemical Engineering
Normandy High School 1985 — 1989
AstraZeneca January 1995 - Present
Harland Clarke 1985 - 1995
Skills
Pharmaceutical Sales, Gastroenterology, Cardiology, Pulmonology, Managed Care, Endocrinology, Diabetes, ENT, Allergy, Internal Medicine, Hospitals, Product Launches, Pediatrics, Hospital Sales, Selling, Urology, Sales Effectiveness, Neurology, OB/GYN, Hypertension, Dermatology, Product Launch, Sales
Education
Minnesota State University, Mankato 1984 — 1986
Bachelor of Science, Marketing, Management, Industrial Relations, Economics
Harland Clarke June 2015 - July 2015
Lowe's Companies, Inc. September 2014 - June 2015
Gold's Gym March 2014 - September 2014
One For Autism June 2011 - March 2014
St. Peter - St. Joseph Children's Home (St. PJ's) September 2010 - February 2013
Texas adolescent treatment center February 2008 - October 2010
SeaWorld March 2006 - February 2010
Skills
Customer Service, Sales, Team Leadership, Group Work, Inbound Marketing, Outbound Marketing, Direct Patient Care
Education
Northwest Vista College 2013 — 2017
Kinesiology and Exercise Science
Harland Clarke January 2015 - May 2015
UnitedHealth Group April 2014 - December 2014
University of Illinois at Urbana-Champaign August 2012 - April 2014
Elisa February 2012 - September 2012
Center For Global Studies September 2011 - December 2011
Cognizant Technology Solutions July 2010 - July 2011
Skills
Management, Customer Service, Microsoft Excel, Project Management, Security, JavaScript, Java, Business Analysis, IT systems development, Event Management, Information Security, SQL, Microsoft Office, Data Analysis, Oracle, Unix, Requirements Analysis, IT Strategy, Cloud Computing, SDLC
Education
University of Illinois at Urbana-Champaign 2011 — 2012
Master's Degree, Technology Management
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2006 — 2010
Bachelor’s Degree, Information Technology
University of Maryland Medical Center March 2013 - Present
Harland Clarke June 2010 - August 2012
Physicians Practice March 2008 - July 2009
Adler Display Studio November 2005 - February 2008
Skills
Customer Relations, Account Management, Customer Service, Marketing Strategy, Marketing, Budgets, Marketing Communications, Advertising, Project Management, Contract Negotiation, Product Development, Salesforce.com, Forecasting, Lead Generation, Microsoft Office, Team Leadership, Adobe Creative Suite, New Business Development, Sales, B2B
Education
Radford University 1997 — 2001
Bachelor of Science (B.S.), Media Studies and Advertising
Glenelg High School
Harland Clarke March 2005 - Present
Harland Clarke June 1999 - March 2005
Harland Clarke March 1989 - June 1999
Graham and Associates, Inc. August 1987 - March 1989
First Colony Life Insurance 1986 - 1987
Skills
Consultative Sales..., Direct Marketing, Account Management, Relationship Management, Customer Acquisition, New Business Development, Solution Selling, Salesforce.com, Customer Retention, Process Improvement, Competitive Analysis, CRM, Sales Process, Direct Sales, Sales, Marketing, Call Centers, Customer Experience, Team Leadership, Forecasting, Team Building, Sales Presentations, Leadership, Management, Selling, Cold Calling, Strategic Partnerships, Cross-functional Team...
Education
Radford University
Delta Community Credit Union October 2014 - Present
SITA September 2013 - October 2014
SITA June 2011 - September 2013
SITA January 2008 - June 2011
Harland Clarke January 2006 - August 2007
Liberty Enterprises, Inc December 1997 - December 2005
Market Day November 1993 - December 1997
Skills
Security, Information Security, Data Center, CISSP, ITIL, CISM, PCI DSS, IT Operations, Servers, Infrastructure, Disaster Recovery, Network Security, Networking, IT Management, Information Security..., Integration, VMware, Enterprise Architecture, Firewalls, Network Architecture, IT Service Management, IT Audit, Cisco Technologies, Telecommunications, Information Technology, Business Process, Network Administration, Business Process..., IT Strategy, Technical Support, Management, Business Continuity, Vendor Management, High Availability, Cloud Computing
Education
Metropolitan State University 2002 — 2007
Master, Business Administration
DeVry University 1993 — 1997
BS, Telecommunications Management
Harland Clarke June 2008 - Present
Self Employed July 1999 - Present
John H. Harland Co. May 2005 - June 2008
Liberty Enterprises June 2000 - May 2005
Skills
Windows 7, Adobe Acrobat, Mac, Adobe Creative Suite, InDesign, Graphic Design, Photoshop, Illustrator, Flash, Brochures, Logo Design, Layout, Graphics, Web Design, Posters, Illustration, Advertising, Flyers, Corporate Branding, Direct Mail, Business Cards, Invitations, Newsletters, Corporate Identity, Catalogs, Typography, Pre-press, Visual Communication, Flash Animation, Image Manipulation, Art Direction, Collateral, Branding & Identity, Creative Direction
Education
Minnesota School of Business 1998 — 2000
Associate’s Degree, Graphic Design and Multimedia
Totino Grace 1991 — 1996
Diploma
Harland Clarke May 1994 - October 2012
Pierce County Medical 1983 - 1988
Skills
Data Entry, Filing, Customer Service, Medical Terminology, Telemarketing, Handled complaints,..., Developed long term..., Telephone Skills
Education
Pierce College at Puyallup 2013 — 2015
Associates in Medical Administrative, Certificates in Medical Office, and Medical Billing and Coding
Gov. John R. Rogers High School 1973 — 1975
Harland Clarke June 2014 - Present
PFI Tech February 2012 - June 2014
Perry Ellis International January 2007 - May 2011
The Answer Group (TAG) January 2006 - January 2007
Skills
Help Desk Support, Laptops, Software Installation, Computer Hardware, System Deployment, Desktop Computers, Windows XP, Desktop Deployment, Windows, Networking, Windows 7, TeamViewer, Dameware, Printers, Windows Vista, Microsoft Office, Disk Encryption, Inventory, Servers, Desktop Tools, Parts Ordering, Active Directory
Education
Miami Dade College 2010 — 2012
San Antonio College 2012 — 2012
LTD Commodities January 2012 - Present
Zabrosky Chiropractic and Wellness Center April 2004 - January 2012
Harland Clarke August 2001 - December 2003
Darome Teleconferencing 1995 - 2001
World Book 1985 - 1986
Skills
Customer Service..., Customer Experience, Customer Service, SAP, Customer Satisfaction, Customer Insight, Inventory Management, Merchandising, Leadership, Call Centers, Training, Customer Retention, Performance Management, Management, Quality Assurance, Human Resources, Sales, Sales Operations, Interviews, Budgets, Coaching, Hiring, Networking, Operations Management, Inventory Control, Employee Training, Forecasting, Retail, P&L, Store Management, Purchasing, Time Management, Cross-functional Team...
Education
Immaculate Heart of Mary High School
Morton College
Associate of Arts (AA), Business Administration, Management and Operations
General Motors June 2013 - Present
Hewlett-Packard December 2007 - May 2013
Genuine Parts Company June 2007 - November 2007
EchoStar Corporation February 2007 - June 2007
Rolls-Royce June 2006 - February 2007
Cox Enterprises July 2005 - May 2006
UPS Supply Chain Solutions August 2004 - July 2005
Harland Clarke July 2002 - July 2004
Liaison Technologies March 2001 - July 2002
Global Objects (later acquired by Razorfish) February 1999 - February 2001
Skills
Architecture Frameworks, Enterprise Architecture, RUP, Business Process..., Mobile Computing, Enterprise Security, SOA, Technology Strategy, Post-merger integration..., Enterprise Content..., Distributed Systems, Technology Management, Technology Change..., Manage Client..., Technology Pre-Sales, IT Strategy, Solution Architecture, Software Development, Java Enterprise Edition, Integration, Application Architecture, EAI, Architecture, Oracle, Weblogic, Web Services, System Architecture, XML, Unix, Software Design, Data Warehousing, Architectures, TOGAF, Business Process Design
Education
Indian Institute of Engineering Science and Technology (IIEST), formerly Bengal Engineering College.
Bachelor's Degree
Nava Nalanda High School
Penn State University
MS
PETCO Animal Supplies, Inc. November 2012 - Present
Harland Clarke June 2006 - November 2012
World Savings May 2005 - June 2006
Clarke American February 2004 - May 2005
Calvary Chapel Mira Mesa December 2000 - December 2003
Fireman's Fund November 1991 - December 2000
Various Temporary September 1990 - November 1991
AT&T 1984 - 1990
KCI Communications 1981 - 1984
Skills
Lotus Notes, Travel Arrangements, Outlook, Administrative..., Microsoft Excel, Customer Service, Access, Data Entry, Office Management, Process Improvement, Microsoft Office, Human Resources, Office Equipment, Employee Relations, Spreadsheets, Microsoft Word, 10 Key, Call Center, PowerPoint, Confidentiality, Time Management, Call Centers, Visio, Management, Budgets, Process Scheduler, Leadership, Project Planning, SAP, Event Planning, Calendaring, Telephone Skills
Education
Annandale High School
Northern Virginia Community College
CI November 2012 - Present
Harland Clarke January 2006 - October 2012
Graven Austin & Drake, Inc. September 2004 - January 2006
Skills
SAS programming, Microsoft SQL Server, SQL Server Management..., SQL PL, Microsoft Office, Access Database, Microsoft Excel, SharePoint, Eloqua, Silverpop, Silverpop Engage, HTML, Marketing, Marketing Communications, Databases, Data Warehousing, Data Management, Data Center, Data Analysis, Data Entry, Database Design
Education
Pikes Peak Community College 2006 — 2009
Computer Information Specialist, Information Technology, 3.84
Hewlett-Packard February 2015 - Present
Hewlett-Packard March 2014 - July 2014
UT Health Science Center SA (UTHSCSA) February 2013 - July 2013
Harland Clarke November 2011 - April 2012
Dell September 2010 - August 2011
CPS Energy August 2008 - September 2009
USAA March 2006 - August 2008
Eli Lilly and Roche Diagnostics January 2005 - January 2006
Capital One December 2003 - December 2004
Delphi July 2002 - January 2003
Skills
SDLC, Integration, Program Management, PMO, Vendor Management, PMP, Business Intelligence, Project Planning, Management, EPM, MS Project, Business Analysis, Project Management, MS Project Server, Databases, Security, Project Delivery, IT Strategy, Leadership, IT Operations, Resource Management, ITIL, Strategic Planning, Software Development, Change Management, Quality Assurance, SaaS, Requirements Analysis, Business Process..., Business Process, Quality Control, Governance, Project Portfolio..., Data Center, IT Management, Visio, Sla, Requirements Gathering, System Deployment, IT Governance, Fraud Prevention, Program Development, Data Warehouse..., Fraud, Empowerment, System Development..., Microsoft Project, Enterprise Architecture
Education
Purdue University 1981 — 1985
Bachelor of Science (B.S.), Management Information Systems
Purdue University 1981 — 1985
Bachelor's Science, IT - Structured Analysis and Design (MIS)
Pentaho October 2007 - Present
Harland Clarke August 2000 - October 2007
Skills
User Interface Design, Usability, Dreamweaver, Mobile Applications, CSS, Agile Methodologies, HTML, Web Design, Mobile Devices, User Research, User Experience Design, Usability Testing, Axure RP, Rapid Prototyping, User Experience, Interaction Design, Adobe Creative Suite, Graphic Design
Education
Randolph-Macon College
Ringling College of Art and Design
Bachelor of Fine Arts (BFA), Graphic and Interactive Communication
Facebook May 2015 - Present
Adyen April 2013 - Present
Adyen March 2015 - May 2015
GlobalCollect April 2010 - November 2012
BI May 2008 - April 2010
Harland Clarke 2001 - 2008
National City Bank 1999 - 2001
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2001
MBA
Ohio Wesleyan University 1995 — 1999
Bachelor of Arts (B.A.)
SWBC July 2015 - Present
Indendent Consulting Recruiter May 2014 - June 2015
FutureStep a division of Korn Ferry July 2013 - March 2014
Kelly IT Resources January 2011 - May 2013
Harland Clarke May 2010 - November 2010
KCI September 2009 - May 2010
Volt April 2005 - September 2009
Spherion Staffing October 2002 - October 2004
CT Engineering 1995 - 2000
Interstate Personnel 1994 - 1995
Skills
Program Management, New Business Development, Applicant Tracking..., Recruiting, Internet Recruiting, Sourcing, Onboarding, Human Resources, Interviews, Contract Recruitment, Management, Networking, Technical Recruiting, Talent Acquisition, Temporary Placement, Job Descriptions, College Recruiting, Staffing Services, Screening Resumes, Benefits Negotiation, Staff Augmentation, Screening, Executive Search, Taleo, Permanent Placement, Job Fairs, Temporary Staffing, RPO, Corporate Recruiting, Talent Management, Resume Writing, IT Recruitment, Behavioral Interviewing, Hiring, Recruitment Advertising, New Hire Orientations, Employee Relations, Workforce Planning, Employer Branding, Full-life Cycle..., HRIS, Search, Cold Calling, Reference Checking, Industrial Sector, Deferred Compensation, Payroll, Benefits Administration, Interview Preparation
Education
Plymouth State University
English
Tilton Northfield High School
Laureate International Universities December 2012 - Present
Scantron January 2012 - November 2012
Harland Clarke September 2011 - December 2011
KCI Medical June 2010 - September 2011
SWBC May 2008 - June 2010
Harland Clarke May 2004 - May 2008
The Cartel Group 2001 - 2004
Skills
Employee Relations, Talent Management, HRIS, Performance Management, Human Resources, Benefits Administration, Employee Benefits, Employee Engagement, Recruiting, Onboarding, Organizational..., Applicant Tracking..., New Hire Orientations, Taleo, Hiring, Team Building, Job Descriptions, HR Policies, Coaching, FMLA, Job Fairs, Resume Writing
Education
Our Lady of the Lake University 2005 — 2006
MBA, Management
Our Lady of the Lake University 1996 — 2000
BBA, Human Resources
Steel Dynamics, Inc February 2013 - Present
Severstal NA - Columbus January 2011 - February 2013
Severstal North America February 2009 - March 2011
Severstal NA February 2009 - January 2011
Severstal July 2007 - February 2009
Severstal NA (formerly WCI Steel, Inc July 2007 - February 2009
Harland-Clarke February 2003 - February 2007
Clarke American 2003 - 2007
All Bases Covered February 2002 - June 2002
All Bases Covered June 2000 - February 2002
Skills
Steel, Contract Negotiation, Operations Management, Supply Chain Management, Negotiation, Metals, Sales Management, Continuous Improvement, Forecasting, New Business Development
Education
Penn State University 1994 — 1998
B.A, Communications/Public Relations
Pennsylvania State University-Erie Campus 1994 — 1998
BA, Communications/Public Relations
Pearson North America March 2009 - Present
Vargo Adaptive Software September 2008 - March 2009
Pearson Education June 2007 - August 2008
Harland Clarke February 2008 - July 2008
KCI June 2005 - April 2007
Harcourt Assessment, Inc. May 2004 - June 2005
Skills
Extreme Programming, C#, Agile Methodologies, .NET, Architecture, Continuous Integration, Software Development, SOA
Education
Nova Southeastern University 2004 — 2005
MS, Management Information Systems
Texas A&M International University 1998 — 2003
BBA, Computer Information Systems
Harland Clarke 1994 - Present
Spectrum Financial Mortgage January 1993 - October 1994
E-Systems August 1981 - September 1991
Skills
SharePoint, Microsoft SQL Server, Networking, Hardware, Disaster Recovery, Windows Server, System Administration, Technical Support, Servers, Operating Systems, DHCP, Troubleshooting, Active Directory
Education
Olympic College 1991 — 1993
Computer Science
Harland Clarke January 2000 - Present
Skills
Requirements Analysis, SDLC, Business Analysis, Integration, Vendor Management, Process Improvement, SQL, Enterprise Architecture, Software Project..., Disaster Recovery, webMethods Integration...
Education
Northern Arizona University 1990 — 1994
Bremer Bank November 2010 - Present
Sharetec Systems January 2010 - November 2010
Long Term Care Group February 2008 - February 2010
Liberty Enterprises 1998 - January 2008
Harland Clarke 2006 - 2008
Liberty Check Printers 1998 - 2008
Liberty, now part of Harland Clarke 1998 - 2008
Imation January 1997 - March 1998
Century Design May 1993 - January 1997
Vision World 1989 - 1993
Skills
ITIL, HIPAA, Business Analysis, Process Improvement, Visio, SDLC, Vendor Management, Software Documentation, Business Process, Management, Training, Software Quality..., Software Testing, Technical Writing, Business Intelligence, Crystal Reports, Disaster Recovery, Project Management, Requirements Analysis, SharePoint
Education
Minnesota State University, Mankato 1985 — 1989
Bachelor's degree
Rochester Community College 1985 — 1986
Harland Clarke November 2008 - Present
Harland Clarke May 2007 - Present
John Harland June 2005 - Present
Liberty Check Printers February 1990 - Present
Liberty Enterprises 1990 - Present
Skills
Microsoft SQL Server, Software Documentation, SDLC, SQL, Disaster Recovery, Databases, .NET, Technical Support, Architecture, VB.NET, T-SQL
Education
University of Minnesota-Twin Cities 1985 — 1987
BS, EE, CSci
Normandale Community College 1983 — 1985
Pre-Engineering
Harland Clarke May 2008 - Present
Alcott Routon at Harland Clarke May 2004 - April 2008
Alcott Routon July 2001 - April 2004
Nestle Tianjin Ltd. February 1994 - December 1997
Skills
SAS, Business Intelligence, Statistics, Cross Selling, Analytics, Direct Marketing, Acquisition, Management, Business Analysis, Direct Mail, Predictive Modeling, SAS programming, Segmentation, Analysis, Access, Database Marketing, Data Analysis, SQL, Mergers & Acquisitions, Programming, Leadership, Market Research, Databases
Education
Middle Tennessee State University 2009 — 2011
Master, Business and Administration
Middle Tennessee State University 1999 — 2001
Master, Computer Information Systems
Harland Clarke March 2012 - Present
Harland Clarke March 2010 - March 2012
Harland Clarke December 1992 - March 2010
John H. Harland December 1992 - January 2006
Skills
Application Development, Requirements Analysis, SQL, SDLC, Team Building, T-SQL, C++, Visio
Education
Washington State University 1990 — 1992
MS, Computer Science
Minnesota State University, Mankato 1985 — 1990
BS, Computer Science, Mathematics
Consulting July 2014 - Present
Consulting December 2013 - July 2014
HP ES March 2013 - November 2013
Cisco Systems September 2010 - March 2013
Harland Clarke February 2003 - August 2010
Profitech, LLC January 2002 - February 2003
British Telecom/Concert Communications July 2000 - December 2001
Media Masters, Inc September 1998 - July 2000
Alltel Information Services October 1997 - September 1998
Skills
Testing, Quality Center, Quality Assurance, Test Planning, Software Quality..., SDLC, Test Management, Leadership, Requirements Analysis, Test Automation, Telecommunications, Quality Management, STLC, Agile Methodologies, Business Process..., Off-shore Team..., Global Delivery, Process Improvement, Return on Investment..., Risk Management, Testing Process, Test Strategy, Test Driven Development, Release Management, Resource Management, RTM, Risk Based Testing, Test Process Development, Process Implementation, Smart Testing..., ALM, QTP, IT Strategy, Project Management, AdminiTrack, JIRA
Education
Cross-link Computer Systems 1993 — 1994
Post Graduate Diploma in Computer Applications
Rajendra Prasad Institute of Communication & Management 1987 — 1988
Post Grad. Diploma in Mktg & Sales Mgmt.
Osmania University 1984 — 1987
BBA
Stryker Neurovascular April 2014 - Present
Baxter Healthcare October 2012 - April 2014
Boston Scientific - Cardiology, Rhythm and Vascular Group 2010 - October 2012
Boston Scientific - CRM 2007 - 2010
Boston Scientific 2005 - 2007
Guidant Corporation 2003 - 2005
Guidant Corporation 2001 - 2003
Guidant Corporation 1999 - 2001
Boston Scientific 1996 - 1999
Harland Clarke 1992 - 1996
Skills
Market Development, Medical Devices, Cardiac, Sales Force..., Product Launches, Capital Equipment, Operating Room, Sales Effectiveness, Marketing, Product Launch, Sales Operations, Commercialization, Cardiology, Global Marketing, Surgeons, Disposables, Sales, Urology
Education
Northwestern University - Kellogg School of Management 1994 — 1996
MBA, Marketing, Strategy
University of Michigan 1984 — 1988
BA, Economics
Clarke American (now Harland Clarke) 2014 - Present
Harland Clarke 2007 - 2014
Videoshare Inc April 2000 - December 2001
Skills
Database Marketing, Sales Management
Education
Minnesota State University, Mankato 1996 — 1998
Business Administration Marketing
Born Systems, L.L.C. January 2010 - Present
AT&T December 2008 - December 2009
Randstad February 2008 - November 2008
Harland Clarke February 2007 - February 2008
John H Harland May 2003 - February 2007
Greenbrier & Russel August 1995 - November 2004
BenefitMall March 2002 - August 2002
Harland Clarke July 2000 - December 2001
Cingular Wireless June 1996 - May 2000
Harland Clarke April 1996 - June 1996
Skills
Design Patterns, Java Enterprise Edition, JavaScript, Java, JSP, Servlets, JUnit, EJB, J2EE Web Services, Eclipse, Swing, Struts, Ant, Maven, Tomcat, Weblogic, C# 4.0, SDLC, XML, XSLT, Disaster Recovery, Integration, SOA, CSS, ORM, Subversion, CVS, SOAP, UML, OO Software Development, SaaS, ETL, JSR 168, SQL, DB2, Microsoft SQL Server, Web Services
Education
Northern Illinois University 1989 — 1993
Carilion Clinic June 2015 - Present
Pathgroup June 2014 - May 2015
Sumitomo Electric Lightwave August 2011 - October 2013
Harland Clarke November 2010 - April 2011
Weltman, Weinberg & Reis April 2010 - November 2010
Brighton College December 2008 - January 2010
Baptist Health May 2008 - November 2008
Lab Corp of America October 2006 - October 2007
Rockwell Automation/Allen Bradley December 2004 - October 2006
Nortel Networks May 1998 - August 2002
Skills
Visio, Requirements Analysis, SDLC, Integration, Microsoft SQL Server, CRM, Process Improvement, Web Services, ERP, Supply Chain Management, XML, Management, Cross-functional Team..., HL7, EHR, Interfaces, Help Desk Support, Customer Service, SSIS, SQL, Crystal Reports, Software Documentation, Quality Assurance
Education
Wake Technical Community College
HL7 - Argentina 2011 — 2011
HL7 Certification, HL7, Completion
Brighton College 2008 — 2010
Pharmacy Technician Diploma, Pharmacy Technician
Mohawk College 1981 — 1984
Computer Systems, Computer Systems Technology
Rackspace Hosting January 2011 - April 2012
Harland Clarke 2008 - 2009
Analytical Services, Inc. October 2007 - August 2008
Sapphire Technologies 2006 - 2007
MacAulay Brown 2004 - 2005
Signature Consultants 2004 - 2005
Clearchannel 2004 - 2005
USAF 1997 - 2000
Skills
Unix, System Administration, VMware, Storage, Data Center, Information Technology, Virtualization, Servers, Disaster Recovery, Solaris, Security, Windows Server, Red Hat Linux
Education
Park University 2001 — 2005
Harland Clarke HR/Benefits/Payroll ManagerHarland ClarkeMarch 2002 - July 2008
John H Harland 1997 - 2008
Andersen Consulting 1995 - 1995
Education
University of Southern California 1987 — 1989
MS, Systems Management
Purdue University 1980 — 1984
B.S., Industrial Management
Harland Clarke June 2002 - Present
Bank One January 1998 - January 2002
Chase Bankcard Services January 1996 - January 1998
Skills
Bilingual - Spanish, Project Coordination, Conversions, Relationship Management, Process Improvement, Banking, Payments, Project Management, Lotus Notes, Business Requirements, Leadership, Performance Management, Quality Assurance, Interviews, Team Leadership, Coaching, Workforce Planning
Education
Arizona State University 2015 — 2016
Bachelor's degree, General Studies
Phoenix College 2005 — 2006
AA, Human Communication
Harland Clarke 1999 - Present
John Harland Company 1999 - 2008
Standard Register January 1991 - October 1999
Skills
New Business Development, Management, Strategic Planning, Sales, Strategy, B2B, CRM, Business Development, Direct Marketing, Sales Management
Education
Olivet Nazarene University 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Fiserv. April 2011 - Present
Bling Nation June 2010 - December 2010
Bling Nation 2009 - June 2010
Harland Clarke 2008 - 2008
Liberty Checks and Services 2005 - 2008
Liberty Checks and Services 2002 - 2005
Liberty Checks and Services 1999 - 2002
Liberty Checks and Services 1997 - 1999
Block and Company August 1993 - August 1997
TRW Information Services (now known as Experian) 1987 - 1993
Skills
High Performance Teams, New Business Development, Strategy, CRM, Cost Accounting, Analytics, Sales Management, Forecasting, Sales Operations, Leadership, Start-ups, Cross-functional Team..., Business Development, Strategic Partnerships, Marketing, Customer Retention, Business Strategy, Sales, Mergers & Acquisitions, Sales Process, Contract Negotiation, Team Leadership, Training, Integrated Marketing, Budgets, Negotiation, Customer Acquisition, Salesforce.com, Segmentation, Competitive Analysis
Education
Penn State University
Bachelor of Science (BS), Marketing
USAA November 2012 - Present
Harland Clarke / Clarke American August 2009 - November 2012
Harland Clarke January 2006 - September 2009
Clarke American July 2003 - January 2006
Clarke American October 2001 - July 2003
USAA June 1995 - September 2001
HEB 1993 - 1995
Skills
Change Management, JCL, COBOL, CICS, Endevor, Release Management, Mainframe, DB2, TSO, Incident Management, Configuration Management, Coaching, Process Improvement, Change, Team Building, Risk Management, ITIL, RACF, Risk Assessment, HP Service Manager, Standards Compliance, Project Management, SQL, Standards Development, Endeavor, Business Analysis, Access, Security, Requirements Gathering, Requirements Analysis, IT Management, Information Technology, SDLC, Disaster Recovery, Program Management, Resource Management, Visio, Software Documentation, Leadership, Business Intelligence, MS Project, Team Leadership, SharePoint, Enterprise Architecture, Quality Assurance, Vendor Management, Integration, IT Operations, Management, Software Project...
Education
Our Lady of the Lake University 1993 — 1995
BA, Computer Information Systems
San Antonio College 1986 — 1991
Associate, Systems Analysis and Design
Harland Clarke September 2015 - Present
Skills
SDLC, Data Analysis, Databases, Business Analysis, SQL, Project Management, Visio, Access, Leadership, Requirements Gathering, Business Intelligence, Management, Microsoft Office, Team Leadership, Requirements Analysis, Cross-functional Team..., Software Development, Project Planning, Microsoft Excel
Education
Our Lady of the Lake University 2008 — 2012
PhD
Our Lady of the Lake University 2007 — 2009
MS
Energy Transfer Partners Director-TreasuryEnergy Transfer CompanyJune 2005 - June 2013
Harland Clarke June 2001 - August 2005
Skills
Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Accounting, Financial Modeling, Natural Gas, Internal Controls, Auditing, Forecasting, Variance Analysis, SAP, Cash Flow Forecasting, Budgets, Risk Management, Corporate Finance
Education
Northeastern State University 1982 — 1986
Bachelors, Accounting
Harland Clarke 2012 - Present
Harland Clarke 1998 - 2013
GlobalScholar January 2010 - 2012
Harland Clarke 1999 - 2008
Skills
Outlook, Microsoft Excel, Process Improvement, Customer Service, Marketing, Microsoft Office, Access, Lotus Notes, Sales, Account Management, Budgets, Marketing Communications, Direct Marketing, Microsoft Word, PowerPoint, Salesforce.com, Leadership, Project Management
Education
Mississippi State University
BA, Marketing
Argo Group International Holdings, Ltd. August 2013 - Present
PETCO Animal Supplies, Inc. May 2013 - August 2013
Harland Clarke April 2008 - April 2013
Harland Clarke April 2006 - April 2008
Harland Clarke October 2004 - March 2006
Harland Clarke January 2002 - September 2004
Harland Clarke April 2000 - December 2001
Harland Clarke January 1999 - March 2000
Skills
Process Improvement, Financial Reporting, Financial Analysis, Management, Financial Modeling, Variance Analysis, Accounting, General Ledger, Corporate Finance, Forecasting, Sarbanes-Oxley Act, Budgets, Analysis, Finance, Business Process..., SAP, Leadership, Managerial Finance, Mergers
Education
Oklahoma City University 1982 — 1984
B. S., Management, Finance
Harland Clarke October 1998 - Present
Office Depot Business Services Division June 1996 - October 1998
Standard Register January 1994 - June 1996
Skills
Account Management, Database Marketing, Salesforce.com
Education
Oklahoma State University 1984 — 1989
Bachelors
Spartan College of Aeronautics and Technology
Spartan College of Aeronautics and Technology
CO-OP Financial Services September 2013 - Present
Harland Clarke 1998 - August 2013
Skills
Process Improvement, Program Management, Project Management, Vendor Management, Project Portfolio..., Business Process..., Cross-functional Team..., Customer Service, Financial Services, Leadership, Team Building, Software Documentation
Education
Rasmussen College-Minnesota 2011 — 2013
Associate of Arts and Sciences (AAS), Nursing
Healthesystems October 2011 - Present
Healthesystems October 2008 - October 2011
CS STARS December 1991 - October 2008
Harland Clarke May 1988 - November 1991
Skills
Business Analysis, Workers Compensation, Visio, SharePoint, Project Management, Microsoft SQL Server, SQL, Quality Assurance, Agile Methodologies, MS Project, Testing, Software Development, .NET, XML, Microsoft Excel, HTML, Microsoft Office, Leadership, Requirements Gathering, Software Documentation
Education
Northern Arizona University-The W. A. Franke College of Business 1975 — 1978
BSBA, Accounting, Office Administration
Harland Clarke March 2004 - Present
Protocol Marketing March 2004 - December 2009
Research Data Design March 2002 - March 2004
Protocol Marketing June 2000 - March 2002
FutureCall June 1997 - February 2000
Skills
System Administration, Telephony Support, Network Administration, Desktop Administration, IT Management, Call Center, Process Improvement, Strategic Planning, Project Management, Customer Service, Lead Generation, Sales, Team Leadership, B2B, Troubleshooting, Call Centers, ITIL, Networking, Security, Servers, Technical Support, Information Security, Computer Security, Network Security
Education
Audio Recording Technical Institute 1994 — 1995
Final Certificate, Audio Recording and Studio Design
Valencia College 1992 — 1993
General Education
Seminole State College of Florida 1987 — 1988
General Education
Pikes Peak Community College
Business Administration and Management, General, 4.0
Certifications
Harland Clarke
Skills
ITIL, SDLC, Requirements Analysis, Quality Center, Quality Assurance, Visio, Process Improvement, Software Quality..., Requirements Gathering, Vendor Management, Software Documentation, User Acceptance Testing, SQL, Test Planning, Lotus Notes, Business Analysis, Call Centers, Testing, SharePoint, QTP, Disaster Recovery, Problem Management, Change Management, Service Delivery, Troubleshooting
Education
Notre Dame College
Bachelor of Arts (B.A.), Information Technology
Harland Clarke 2006 - Present
John H. Harland 2004 - 2006
Liberty Enterprises 2001 - 2004
Skills
Process Improvement, Vendor Management, SDLC, Visio, Lotus Notes, Strategic Planning, Business Analysis, Cross-functional Team..., Project Management, Business Intelligence, Leadership, Team Building, Forecasting, Six Sigma, Software Documentation, Requirements Analysis, Program Management, IT Management, Quality Assurance, SharePoint, Business Process..., Integration, CRM, Resource Management, Disaster Recovery
Education
Normandale Community College 2002 — 2004
APICS,CPIM, Production & Inventory Control
North East Metro Tech 1992 — 1998
Paramedic, Medical
North East Metro Tech 1992 — 1998
Business Administration, Accounting and Business/Management
Harland Clarke March 2011 - Present
JPMorgan Chase April 2006 - March 2011
JPMorgan Chase January 2004 - April 2006
Skills
Project Management, HTML, Internal Communications, Manage Client..., Training, Project Coordination, Management, Leadership, Program Management, Process Improvement
Education
Our Lady of the Lake University 1994 — 2000
BA, Communications
Harland Clarke October 2012 - Present
Harland Clarke February 2008 - October 2012
Checks In The Mail June 2002 - February 2008
Skills
Leadership Development, Training Needs Analysis, Training & Development, Training Program..., Instructional Design, Instructor-led Training, Curriculum Development, Program Development, Training Facilitation, Training Delivery, Blended Learning, Learning Management, Certified DDI..., Team Building..., Leadership, Talent Management, Onboarding, Career Development, Needs Analysis, Training, Collaborative Problem..., Compliance Training, Facilitation, Performance Management, Management
Education
Middle Tennessee State University
BA, Consumer Studies
ESPEROS August 2014 - May 2015
Demand Media September 2012 - July 2014
Harland Clarke October 2009 - September 2012
American Funds March 2008 - October 2009
iNEK Technologies January 2007 - October 2009
Intel Corporation January 2007 - March 2008
CRISP 2003 - 2004
Skills
Apache, Java Enterprise Edition, Integration, Perl, WebSphere Application..., Weblogic, Web Services, Unix, Servers, Disaster Recovery, Linux, AIX, Digital Marketing, Operating Systems, System Administration, Client Presentation, Websphere, Architectures, High Availability, Solaris, Cloud Computing, iPlanet, Web Servers, Solaris 8/9/10, Load Balancing, TSM, Veritas Volume Manager, Solaris Volume Manager, Wily, JBoss Application Server, JProbe, Performance Tuning, Distributed Systems, DNS, Architecture, DNS administration, J2EE, Weblogic Certified..., Data Center, SAN, Project Management, E-commerce SEO, IT Strategy, IT Operations, IT Management, Managed Services, Enterprise Architecture, Solution Architecture, Middleware, Data Center Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Oklahoma - School of Aerospace & Mechanical Engineering 2004 — 2007
Master of Science (M.S.), Mechanical Engineering
Rajiv Gandhi Prodyogiki Vishwavidyalaya 1999 — 2003
Bachelor of Engineering (B.E.), Mechanical Engineering
Campion School, Bhopal 1984 — 1998
High School
Harland Clarke Client DirectorHarland ClarkeJuly 2014 - Present
Equifax August 2009 - January 2014
Equifax February 2000 - August 2009
Skills
Account Management, New Business Development, Sales Process, Analytics, Solution Selling, Strategic Planning, Business Development, Sales, CRM, Sales Operations, Direct Sales, Salesforce.com, SaaS, Lead Generation, B2B, Strategic Partnerships, Selling, Cold Calling
Education
North Carolina State University 1982 — 1986
BS in Education, Secondary Education and Teaching, 6-9
Harland Clarke March 2008 - Present
Toyota Tsusho America October 2006 - February 2008
Charter Communications April 2002 - October 2006
Skills
Windows, Windows Server, Lotus Notes, Access, Visio, Cisco Certified, DHCP, DNS, Troubleshooting, Operating Systems, Software Installation, TCP/IP, Printers, Network Administration, Active Directory, XP, System Administration, VMware, Cisco Technologies
Education
DeVry University-Illinois 2010 — 2012
Bachelor of Technology (BTech), Technical
Pima Community College 1999 — 2001
AAS, Business Technology
DRA School of Technology 1999 — 2000
MCSE 2000, Microsoft
Pima Community College 1997 — 1999
AAS, Business Administration
EFT Source June 2011 - Present
Granite Payment Alliance January 2010 - June 2011
Harland Clarke 2007 - 2009
Clarke American 2006 - 2007
Clarke American 2002 - 2005
Clarke American 1995 - 2002
Skills
Database Marketing, Financial Services, New Business Development, Customer Acquisition, Direct Marketing, Sales Management, Strategic Planning, Account Management, Territory Management, Banking, Mergers, Business Development, Marketing Strategy, B2B, Commercial Banking, Mergers & Acquisitions, Executive Management, Leadership, Sales, Sales Operations, Salesforce.com, CRM, Management, P&L Management, Customer Retention, Strategy
Education
North Carolina State University
Bachelor of Arts, Business Management
Harland Clarke November 2014 - Present
A.E. Petsche April 2011 - April 2013
Argonaut Group April 2010 - April 2011
MDI Security Systems February 2010 - April 2010
Alcoa Electrical and Electronic Solutions June 2007 - February 2009
Alcoa Electronic and Electrical Solutions May 2005 - June 2007
Alcoa Electronics and Electrical Solutions (Formly AFL Automotive Inc.) April 2004 - May 2005
Skills
Accounts Payable, Accounting, SOX, General Ledger, Variance Analysis, Account Reconciliation, Accruals, GAAP, Journal Entries, Internal Controls, Invoicing, Consolidation, Sarbanes-Oxley Act, Budgets, Financial Analysis, Bank Reconciliation, Process Improvement, Financial Reporting, Accounts Receivable, Microsoft Excel, Balance, Expenses, Analysis, Finance, Financial Statements, Fixed Assets, ERP, CPA, PeopleSoft, Access
Education
Our Lady of the Lake University 1996 — 2003
BBA, Accounting
Harland Clarke April 2012 - Present
Applied Systems August 2010 - April 2012
Executive Mortgage Corp. of MS June 2010 - November 2010
Education
Mississippi State University 1998 — 2003
Business Administration, Marketing
Allconnect May 2015 - Present
Allconnect June 2012 - May 2015
Harland Clarke February 2011 - June 2012
High Touch-High Tech March 2001 - February 2011
Platinum Circle Technologies February 2005 - December 2005
IBM June 1985 - September 1993
Skills
SharePoint, SDLC, Product Management, Software Development, Cross-functional Team..., Data Analysis, Testing, User Acceptance Testing, Start-ups, SQL, Business Development, Quality Assurance, Agile Methodologies, Scrum, Business Analysis, Regression Testing, Analysis, Requirements Analysis
Education
North Carolina State University
BS, Computer Science
Johnson Controls January 2011 - Present
Norwood Promotional Products July 2004 - January 2011
Harland Clarke 2001 - 2004
Skills
Six Sigma, Process Improvement, Value Stream Mapping, DMAIC, Continuous Improvement, Lean Manufacturing, Black Belt, Supply Chain, Manufacturing, Process Engineering, Supply Chain Management, Team Building, Purchasing, Kanban, Global Sourcing, Process Management, Forecasting, 5S, Strategic Planning, Kaizen, Business Planning, Operations Management, Management, Business Process..., Strategy, Manufacturing..., Leadership, Change Management, Industrial Engineering, MRP, Cross-functional Team...
Education
Texas State University-San Marcos 1986 — 1988
BAAS, Interdisciplinary Management
Milwaukee School of Engineering
Certification, Lean Master Facilitator
San Antonio River Authority October 2009 - January 2010
Harland Clarke May 2006 - February 2009
Datacore Marketing October 2000 - June 2003
Education
Park University 2002 — 2005
Bachelor of Science, Business Management/Accounting
Maple Woods Community College 1995 — 1999
Associate in Applied Science, Business Management/Accounting
Moberly Area Community College 1994 — 1994
Business Management/Accounting
Harland Clarke November 2010 - Present
Life Settlement Providers, LLC October 2007 - May 2010
Intersouth Partners March 2004 - September 2007
Geocapital Partners, LLC May 2003 - March 2004
A.M. Pappas & Associates December 1998 - April 2003
PricewaterhouseCoopers, LLP July 1997 - December 1998
Tri-Tech Inc January 1990 - February 1994
Skills
Financial Reporting, Accounting, Fixed Assets, Financial Statements, Due Diligence, Cash Flow Forecasting, Financial Analysis
Education
North Carolina State University - College of Management 1996 — 1997
Master of Accounting, Accounting
North Carolina State University 1994 — 1996
Bachelor - Accounting, Accounting
Clear Thoughts Foundation September 2014 - Present
Heeter August 2013 - September 2014
Ameriprise Financial January 2011 - July 2013
HDJ Associates, INC August 2010 - January 2011
National Pancreas Association 2007 - 2010
Capitol Bancorp May 2008 - April 2009
Harland Clarke July 1988 - December 1999
Skills
Financial Sales and..., Account Management, New Business Development, Sales, Marketing, Sales Operations, Recruiting, Direct Marketing, Banking, Salesforce.com, Business Development, Strategic Planning, Marketing Strategy, Executive Search, Sales Management, CRM, Management
Education
Penn State University 1984 — 1988
BS, Marketing
Frost Bank May 2013 - Present
Harland Clarke 2004 - 2012
Harland Clarke 1999 - 2004
Harland Clarke 1997 - 1999
Skills
Requirements Analysis, SDLC, DB2, TSO, Process Improvement, HP Quality Center, Mainframe Testing, Internet Testing
Education
Our Lady of the Lake University
Master of Business Administration (MBA)
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Management Information Systems, General
Harland Clarke March 1998 - Present
Lancer Corporation 1992 - 1998
Skills
SAP, Business Analysis, Team Building, Forecasting, ERP, Budgets, SAP R/3, Process Improvement, Management, Databases, Analysis, Requirements Analysis
Education
Oklahoma State University 1986 — 1990
BS, Business Admin w/Acctg and HR Comp Mgmt
Griffith Speech and Language Services November 2011 - Present
Harland Clarke September 2002 - November 2011
Skills
Leadership, Social Skills
Education
Our Lady of the Lake University 2009 — 2011
Communication Disorders, Speech and Language Pathology
Harland Clarke Training CoordinatorJohn Harland Company1990 - 2007
Skills
Process Improvement, Lean Manufacturing, Training, Technical Writing, Business Process..., Quality Assurance, Software Documentation, Visio, Program Management, Cross-functional Team..., Leadership, Analysis, Vendor Management, Team Building, Project Management, Change Management
Education
Regis University 1983 — 1984
University of Northern Colorado 1977 — 1980
Harland Clarke April 2010 - Present
Education
Philadelphia University 1982 — 1986
Business Administration and Management, General
ADP October 2011 - Present
Via Delivery, Inc. April 2007 - December 2012
Harland Clarke January 2004 - July 2007
Education
Penn State University
Harland Clarke April 1998 - July 2014
Experian 1991 - 1997
Skills
Business Development, Selling, Relationship Management, New Business Development, B2B, Solution Selling, Banking, Loans, Executive Management, Marketing Strategy, Mortgage Lending, Account Management, Leadership, Sales, Sales Management, Direct Marketing, Salesforce.com
Education
Penn State University
BS & Honors Degree, Accounting
Independent Contractor October 2006 - Present
Harland-Clarke November 1999 - October 2006
Voluntary Inderdistrict Choice Corporation May 1999 - November 1999
Lida Advertising January 1997 - April 1999
Education
Missouri State University 1988 — 1992
Bachelor of Science (B.S.), Human Resource Management, 3.95
Francis Howell High School 1985 — 1988
Title Source July 2013 - Present
Asset Acceptance November 2012 - July 2013
Member Driven Technologies January 2008 - January 2012
HARLAND-CLARKE January 2006 - January 2008
ONE’s Technologies January 2002 - January 2006
Credit Union ONE 2002 - 2006
Dining Services – Eastern Michigan University January 1998 - January 2002
ONE’s Technologies January 1993 - January 1998
Skills
SDLC, Information Technology, Security, Banking, Management, Business Intelligence, CRM, Requirements Analysis
Education
Oakland Community College
Associates Degree; Diploma, Business Administration
Ferndale High School
Dow Jones June 2010 - Present
RSG Media Systems August 2012 - January 2013
AT&T November 2009 - June 2010
Harland Clarke July 2009 - November 2009
Supreme Tech Solutions LLC January 2009 - August 2009
New Mexico State University May 2007 - December 2008
Bhabha Atomic Research Centre December 2005 - May 2006
Skills
ATG, ATG Dynamo, JBoss Application Server, ATG Commerce, Endeca, JSP, Weblogic, Java Enterprise Edition, Struts, JDBC, Spring, Web Services, Java, Agile Methodologies, XML, Servlets, Tomcat, Spring Framework
Education
New Mexico State University
Master’s Degree, Electrical & Computer Engineering
SAIC August 2013 - Present
SAIC September 2009 - August 2013
Curtis Circulation Company 2007 - 2009
Harland Clarke May 1994 - December 2006
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Research, Windows, Outlook, Public Speaking, Negotiation, Process Improvement, Databases, Financial Analysis, Access, Time Management, Analysis, Spreadsheets, Costpoint, SAP, WebEx, Data Analysis, Ariba, SharePoint, Deltek, Software Documentation, Accounts Payable, Lotus Notes, Accounts Receivable, Performance Management, Budgets, Accounting, Management, Leadership, Team Leadership, Sales, Project Management, Cross-functional Team..., Training, Business Process, Quality Assurance, Administration
Education
Pellissippi State Community College 2006 — 2009
Associate's degree (Summa Cum Laude), Management, 4.0
Marriott International March 2012 - Present
Harland Clarke November 2003 - February 2012
Embassy Suites May 1992 - March 2010
Skills
Customer Relations, Outstanding Customer..., Inside Sales, Outside Sales, Managed Teams, Sales Calls
Education
Palo Alto College
Harland Clarke 2003 - 2012
Skills
Leadership, Management
Education
Pierce College 2013 — 2015
Associate’s Degree, Medical Office Assistant
K Dopita Studios June 2009 - August 2013
Harland Clarke 2012 - 2013
Skills
Computer Applications, Machine operations, sales, customer service
Education
Pikes Peak Community College 2011 — 2011
The Vanguard School
West Business Services January 2009 - August 2010
Harland Clarke April 2008 - December 2008
Skills
Customer Service, Sales
Education
Palo Alto College 2005 — 2013
TACID (Tacoma Area Coalition of Individuals with Disabilities) April 2013 - Present
Harland Clarke 1999 - 2013
Skills
Exceptional Customer..., Microsoft Word, Data Entry, Cilsuite Web based data..., Dragon Naturally..., File maintenance, Microsoft Excel, Gift Works Software, Multiline phones, Mail distribution
Education
Pacific Lutheran University 1984 — 1987
Social Work
Studio Jolie 2010 - 2013
Harland Clarke July 1992 - June 2009
Skills
Managerial Finance, Legal Research, Team Management, Pricing, Business Development, Budgets, Office Administration, Microsoft Office, Bookkeeping, Business Analysis, Financial Analysis, Process Improvement, Strategy, Leadership, Sales, Sales Operations
Education
Our Lady of the Lake University
San Antonio College
The University of Texas at San Antonio