Household Finance
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Household Finance Employees
Humana April 2013 - Present
Sensient May 2012 - February 2013
LANSolutions LLC June 2011 - May 2012
Battelle Energy Alliance 2009 - 2011
Danemco 2008 - 2009
Security Connections Inc 2005 - 2008
Zions First National Bank April 2002 - May 2005
Household Finance 2001 - 2002
Skills
Software Documentation, Management, Budgets, Finance, Training, Microsoft SQL Server, Databases, Accounting, Auditing, Disaster Recovery, Account Reconciliation, Proposal Writing, SQL
Education
Idaho State University 2008 — 2010
Bachelors Degree, Computer Information Systems
Idaho State University 1993 — 2001
Bachelors Degree, Business Finance
Cornerstone Advisory Group January 2013 - Present
Colonial Life June 2012 - Present
Mortgage Master Service Corporation dba Northwest Lending Group November 2010 - December 2013
Quality Valve & Sprinkler November 2008 - March 2011
Sound Mortgage Inc February 2007 - June 2010
Aegis Lending March 2003 - March 2005
Household Finance March 2001 - March 2003
Car Toys February 1997 - September 2001
Skills
Sales Skills Training, Sales Management, Complex Negotiations, Market Analysis, Strategic Partnership..., Key Account Management, Marketing Strategies..., B2B Marketing, Business Development, Sales, Marketing Strategy, Selling Skills, Negotiation, Strategic Planning, Credit, Social Networking, Business, Sales Process, Advertising, Market Research, Solution Selling, Recruiting, Insurance, Direct Marketing, New Business Development, B2B, Retail, Real Estate, Selling, Sales Presentations, Account Management, Entrepreneurship, Direct Sales, Competitive Analysis, Contract Negotiation, Investments, Mortgage Banking, Team Building, Sales Operations, Lead Generation, Training, Marketing Communications, Marketing, Disability Insurance, Operations Management, Customer Retention, Coaching, Cold Calling, Management, Small Business
Education
Eastern Washington University 1987 — 1993
BA, Social Sciences/Education
Dongguk University 1988 — 1990
Korean Language and History
Kennewick High School 1983 — 1987
HSBC June 2007 - Present
LaSalle Bank 2004 - 2007
ABN AMRO 2001 - 2004
AT&T 1999 - 2001
Bank One 1996 - 1999
Household Finance 1994 - 1996
Skills
CISA, IT Audit, Information Security, Financial Risk, Business Continuity, Security, Data Security, Risk Management, Banking, Enterprise Risk..., Operational Risk..., Operational Risk, Sarbanes-Oxley Act, Vendor Management, Governance, Loans, Business Analysis, Basel II, Business Process..., PMO, Financial Services, Risk Analysis, Credit Risk, AML
Education
Illinois State University 1985 — 1988
BS, Economics
College of DuPage and Plano High Schools
Keller Graduate School of Management of DeVry University
MTM, Telecommunications Management
Lincolnwood Elementary School August 2013 - Present
DK&S Secretarial Essentials August 2012 - Present
F.I.T. Future Innovative Technologies July 2011 - Present
Mary Kay Inc. September 2009 - Present
Health Care June 2011 - June 2012
Home Day Care February 2008 - August 2011
Law Offices of Beverly & Pause June 2005 - October 2007
Blatt, Hasenmiller, Leibsker & Moore, LLC April 2003 - June 2005
Household Finance July 1998 - April 2000
Skills
Transcription, Typing, Medical Billing, Medical Terminology, Medical Coding, Childcare, Home Care, Home Daycare, Legal Documentation, Administration, Entrepreneur, Data Entry, Education, Healthcare, Microsoft Office, Hospice, Oncology, Outpatient Registration, Admitting, Emergency Department, 10 Key, Elder Care, Skin Care Products, Bridal Showers, Anti-aging, Body Care, Entrepreneurship, System Administration, Documentations, Emergency Room, Registration, Event Planning, Outlook, Social Networking, Training, Mi, Microsoft Word, Medical Transcription, Secretarial Skills, Security Training, General Administrative..., Editing, Fundraising, Cosmetics, Personal Care, Conflict Resolution, Supervisory Skills, Public Speaking, Makeup Artistry, Leadership Development
Education
Professional Career Development Institute School of Allied health 2010 — 2011
Medical Transcriptions
Professional Career Development Institute School of Allied health 2010 — 2011
Medical Billing & Coding
Security Training Center 2010 — 2010
Certificate, Security
DeVry University-Illinois 2007 — 2010
Business Administration/Small Business Management
Prosser
Allied Mortgage Group October 2013 - Present
Wilson Capital Investments 2001 - Present
NFM, Inc September 2012 - September 2013
Precision Funding Group September 2007 - July 2012
Upland Mortgage 2001 - 2003
Household Finance 1999 - 2001
Skills
Conventional Financing, USDA Rural Housing, FHA financing, Veterans Administration, Jumbo Mortgage, Non-Conforming, Business Networking, Finance, FHA, Mortgage Lending, Banking, Credit, First Time Home Buyers, Reverse Mortgages, Mortgage Marketing, Referrals, Refinance, Real Estate, Loans, Loan Origination, Buyers, FHA Financing, Investments, Sellers, Investment Properties, Short Sales, Investors, Residential Homes, REO, Portfolio Management, Mortgage Banking, Foreclosures, Property, USDA, Sales, Real Estate Transactions, Relocation, Real Estate Economics, Residential Mortgages, Loss Mitigation, VA loans, Rentals, Real Estate Financing
Education
Lindsey Wilson College 1995 — 1998
Bachelors, Political Science
Shippensburg University of Pennsylvania 1993 — 1995
McDonald's Corporation March 2007 - Present
Softbank Services Group September 1995 - January 1999
Household Finance November 1993 - August 1995
Skills
Offices, Typing, Answering Phones, 10 Key, Data Entry, Microsoft Office, Windows Vista, Sales, Up-selling, Call Center, Call Centers, Time Management
Education
Jefferson Community College 2007 — 2009
El Segundo High School 1973 — 1977
Honor Credit Union April 2014 - Present
United Federal Credit Union October 2006 - April 2014
United Federal Credit Union February 2000 - October 2006
Household Finance June 1984 - January 1990
Skills
Banking, Credit, Loans, Financial Analysis, Cash Management, Executive Management, Mergers, Strategic Planning, Budgets, Process Improvement, Credit Analysis, Credit Unions, Mortgage Lending, ALM, Accounting, Forecasting, Consumer Lending, Financial Modeling, Capital Budgeting, Analysis, Business Development, Business Planning, Competitive Analysis, Cross-functional Team..., Finance, Insurance, Leadership, Mergers, Portfolio Management, Product Management, Retail Banking, Risk Management, Strategy, Board Relations, Customer Service, Team Building
Education
Western Michigan University 1992 — 1997
Master of Business Administration (M.B.A.), Finance and Economics
Indiana University South Bend 1986 — 1990
Bachelor's degree, Business Administration and Management, General
Feed My Starving Children July 2014 - Present
Community Consolidated School District 46 November 2000 - June 2008
Elmhurst College September 1997 - August 2000
Christian Brothers Investment Services June 1996 - March 1997
Avondale Federal Savings Bank December 1987 - August 1991
Household Finance October 1985 - September 1987
Skills
Management, Office Administration, Teaching, Microsoft Office, Nonprofits, Strategic Planning, Staff Development, training, Organizational..., Higher Education, Public Speaking, Time Management, Communication Skills, Interpersonal Skill, Customer Service, Problem Solving, Underwriting, Loans Administration, Supervision, Daily Operations..., Technology Evaluation, Government Loans, Staff Management, Scheduling Management, Special Education, Elementary Education, Boy Scouts, Marketing, Administration
Education
Illinois State University 1982 — 1985
Bachelor's Degree, BS in Management, Concentration in Organization Management
Rock Valley College 1980 — 1982
Associate's Degree, Business
Morton College 1986 — 1988
Non-Degree Program, Elementary Spanish 1 & 2, Intermediate Spanish 1 & 2
Capital One July 2005 - Present
HSBC January 1999 - April 2005
Household Finance September 1996 - March 1999
Skills
MS Outlook, Microsoft Office
Education
Alisal High School
Hartnell College
Clerical Certificate
Towill, Inc. March 2010 - Present
Legal Aid Society October 2007 - March 2010
Residential Pacific Mortgage 2006 - 2007
Residential Mortgage Capital 2005 - November 2006
Zino Mortgage March 2003 - 2005
BWC Mortgage Services November 2000 - February 2003
Household Finance April 1998 - November 2000
Safeway June 1996 - April 1998
Skills
Accounts Receivable, Real Estate, Loans, Microsoft Excel, Training, Foreclosures, Microsoft Office, Budgets, Invoicing, Project Management, Sales, Customer Service
Education
University of Phoenix 2013 — 2015
Accounting and Finance
Chamberlain Real Estate School 2002 — 2010
California Salespersons License, Real Estate
Diablo Valley College 1998 — 2000
Diablo Valley College
Las Lomas High School
Veros Credit July 2015 - Present
Veros Credit July 2014 - July 2015
Westlake Financial Services January 2013 - June 2014
Westlake Financial Services April 2011 - January 2013
Wescom Credit Union 2008 - 2011
New Century Mortgage 2003 - 2007
Household Finance 1999 - 2003
Skills
Credit, Collections, Operations Management, Predictive Dialers, Call Center, Customer Service, Customer Satisfaction, Aspect, Avaya Proactive Contact, Avaya Communication..., Taske, Microsoft Office, Microsoft SQL Server, Microsoft Exchange, Loss Mitigation, Avaya, Call Centers, Management, Analysis, Finance, Sales, Leadership, Marketing, Credit Risk, Strategy, Microsoft Excel, Risk Management, Performance Management, Process Improvement, Vendor Management, CRM, Consumer Lending, Loan Servicing, Credit Analysis, Workforce Management, Team Building, Training, Underwriting, Troubleshooting, Time Management, Credit Cards, Financial Services, Forecasting, Loans, Budgets, Mortgage Lending, Access, Banking, Team Management
Education
La Sierra University 2010 — 2012
MBA, Finance
Health Business Systems, Inc. April 2015 - Present
Trace Laboratories, Inc. October 2013 - November 2014
AudioBiz, Inc. September 2012 - October 2013
Yamaha Corporation of America April 2010 - June 2012
Yamaha December 2000 - April 2010
Guitar Center November 1997 - December 2000
Household Finance August 1995 - October 1997
Skills
Account Management, Sales Management, Sales, Product Marketing, Key Account Management, Product Development, B2B, Product Management, Salesforce.com, Marketing, Training, Hands-on Training, Merchandising, Sales Funnels, High Tech Sales, Quality Control, Trade Shows, Management, Public Speaking, Web Content Creation, Lead Generation, Market Research, Product Launch, Team Leadership, Professional Audio, Social Media, Sound
Education
DeVry University 1993 — 1996
Associate's Degree, Management Information Systems
Triton College 1992 — 1993
Liberal Arts, Political Science
FBMI March 2003 - Present
Huntington National Bank March 1998 - September 2003
Household Finance January 1983 - January 1998
Skills
Missions, Preaching, Discipleship, Pastoral Care, Biblical Studies, Religion, Pastoral Counseling, Volunteer Management, Community Outreach, Nonprofits, Public Speaking, Teaching
Education
Hyles Anderson College 1983 — 1985
Master's degree, School Adninistration
Grove City College 1967 — 1971
Bachelor of Arts (B.A.), Business Administration and Management, General
FPC of Greensboro, NC August 2015 - Present
Syngenta January 2014 - March 2015
Syngenta Crop Protection March 2005 - March 2014
Lord & Taylor January 2004 - January 2005
Household Finance January 2001 - January 2004
Skills
Certified Professional..., S&OP implementation, Demand Planning, S&OP Management, Change Management, Management, SAP, SAP R/3, Business Planning, Marketing, Sales Management, Market Development, Team Leadership, Coaching, Supply Chain, Product Development, Cross-functional Team..., Strategic Planning, Marketing Strategy
Education
Delaware State University 1994 — 1998
BS, Agri-Business
Milford High School
SAP August 2014 - Present
SAP June 2013 - July 2014
Oracle February 2010 - May 2013
Sun Microsystems (acquired by Oracle) April 2000 - January 2010
Household Finance January 1997 - June 1999
Household International January 1995 - January 1997
Household Retail Services 1992 - 1994
Household Retail Services 1990 - 1992
Household International 1989 - 1990
US League of Savings Institutions 1987 - 1989
Skills
Consulting, Security, Sales, Oracle, Project Management, Databases, SaaS, IT Strategy, Solution Selling, Analytics, Professional Services, Program Management, Accounting, Regulatory Submissions, Training, Asset-backed..., Auditing, Team Building, Hatha Yoga, Iyengar Yoga, Proposal Writing, Internal Audit, Compliance, Enterprise Software, Business Intelligence, Project Planning, Cloud Computing, Data Center, SDLC, Forecasting, Management, Strategy, Start-ups, Process Improvement, Enterprise Architecture, Business Process..., Technical Sales..., Business Process, SAP
Education
DePaul University 1985 — 1990
Masters of Science
Northern Illinois University 1979 — 1983
Bachelor of Science (BS)
CharterBank March 2012 - Present
COLE TAYLOR MORTGAGE - A DIVISION OF COLE TAYLOR BANK July 2011 - March 2012
First Georgia Banking Company March 2010 - July 2011
MetLife Home Loans December 2009 - March 2010
FIRST GEORGIA BANKING CO September 2003 - December 2009
Household Finance 2001 - 2003
General Nutrition Centers aka GNC 1999 - 2000
General Nutrution Center aka GNC 1997 - 1999
General Nutrition Centers aka GNC 1994 - 1997
Skills
Loans, Residential Mortgages, Mortgage Lending, FHA financing, Refinance, FHA, REO, Foreclosures, Real Estate, Banking, Mortgage Banking, USDA, Finance, Commercial Lending, VA loans, Loan Origination, Consumer Lending, Certified Mortgage..., Residential Homes, Credit Analysis, Loss Mitigation, Real Estate Economics, Portfolio Management, Reverse Mortgages, USDA Rural Housing, First Time Home Buyers, Underwriting, Mortgage Underwriting, Mortgage Marketing, Home Equity Lines of..., Real Estate Financing, Short Sales, Financial Analysis, Credit, Commercial Real Estate, Government Loans, HUD, Referrals, Asset Based Lending, Funding, Investment Properties, Vacation Homes, Investors, Construction Loans, Home Equity Loans, Investments, Small Business Lending, Sales, Non-Conforming, Commercial Mortgages
Education
University of West Georgia 1993 — 1994
Business Management/Finance
Gordon College (GA) 1992 — 1993
Business Management/Finance
Fayette Co 1989 — 1992
The Decatur Daily November 2012 - Present
Household Finance July 2005 - April 2009
Skills
Interviews, Customer Service, Social Networking, Proofreading, Editing, Blogging, Research, Copy Editing, Public Speaking, Facebook, Sales, Account Management, Negotiation, Creative Writing, Media Relations, Publications
Education
John C Calhoun State Community College 2010 — 2015
Associate's degree, Business Administration, Management and Operations
University of Phoenix 2009 — 2010
Associate's degree, Business Administration and Management, General
Equity Residential March 2012 - Present
Wells Fargo February 2011 - March 2012
AT&T October 2008 - April 2010
Household Finance June 2005 - October 2008
Skills
Sales, Customer Service, Credit, Banking, Recruiting, Leadership, Management, Customer Retention, Loans, Sales Management, Account Management, Training, Relationship Management, Marketing, Team Building, Human Resources, Employee Training, Mortgage Lending, Consumer Lending, Business Development, Property Management
Education
Florida State University - College of Business 2001 — 2005
Bachelor Degree, Human Resources
CoreLogic July 2013 - Present
Social Solutions March 2011 - July 2013
CoreLogic 2013 - 2013
Author Solutions Inc August 2009 - March 2011
HSBC (formerly Household International) August 2008 - August 2009
HSBC Consumer and Mortgage Lending October 2004 - November 2007
Household Finance September 2001 - October 2004
Skills
Non-profits, Leadership, Strategic Planning, Business Development, Program Management, Training, Leadership Development, Team Building, Workshop Facilitation, Team Leadership, CRM, Strategic Partnerships, Coaching, Start-ups, Business Analysis, Sales, Recruiting, Account Management, Sales Operations, Forecasting, Change Management, Marketing, Business Strategy, Management, Nonprofits, Business Planning, Process Improvement, Marketing Strategy, Budgets, Cold Calling, Strategy, Customer Service, Salesforce.com
Education
Indiana University-Purdue University at Indianapolis 1995 — 2000
Bachelor's degree, General Studies
Vincennes University 1990 — 1992
Associate's degree, Social Work
Ricoh Americas Corporation November 2012 - Present
Ricoh Americas Corporation August 2006 - November 2012
Household Finance August 2005 - August 2006
Alltel Wireless June 2000 - January 2003
Skills
Managed Services, Managed Print Services, Document Management, Sales, Customer Service, Digital Printing, Mailroom Operations, B2B, Customer Retention, Customer Satisfaction, Sales Management, Sales Operations, Sales Process, Salesforce.com, Solution Selling
Education
Virginia Commonwealth University 2004 — 2006
Business Administration and Management, General
East Carolina University 1993 — 1997
Biology and English
Watertree Health April 2015 - Present
State Farm April 2014 - March 2015
State Farm Agents Matt Willis & Don Brandenburg April 2014 - February 2015
Adams Fairacre Farms October 2011 - November 2013
Citizens Bank December 2008 - September 2011
Bank of America September 2007 - November 2008
Wells Fargo Home Mortgage December 2003 - September 2007
Household Finance September 2001 - October 2003
Skills
Customer Service, Microsoft Office, Event Planning, Social Networking, Sales, Outlook, Microsoft Excel, Cash Handling Experience, Cashiering, Payroll, Employee Relations, Positive Personality, Networking, Fundraising, Credit, Customer Retention, Real Estate, Consumer Lending, Credit Analysis, First Time Home Buyers, Real Estate Transactions, Closings, Money, Cash, Cross Selling, Cash Flow, Genuine, Building Relationships, Referrals, Identifying Client Needs, Friendly Personality, Sales Management, Management, Team Building, Strategic Planning, Leadership, Small Business, Marketing, Marketing Strategy, Account Management
Education
Arlington High School 1984 — 1988
Fully Licensed in Life, Health, Property & Casualty, Financial Services
Dutchess Community College
Business/Commerce, General
Detour Gold Corporation October 2012 - October 2013
Maternity Leave October 2010 - September 2012
Toronto Urban Aboriginal Strategy January 2008 - September 2010
XCEED Mortgage Corporation May 2005 - January 2006
Maple Trust Company March 2000 - April 2005
Maternity Leave January 1999 - February 2000
Mackenzie Investments March 1997 - December 1998
Household Finance December 1992 - February 1997
Prenor Trust Company March 1990 - November 1992
General Trust July 1989 - February 1990
Skills
I am a fabulous..., Not afraid of hard work, Goal oriented and enjoy..., Strong financial..., Computer proficiency, Develop and administer..., Manage and facilitate..., Project planning and..., Banking, Policy, Finance, Customer Service, Budgets, Management, Recruiting, Project Planning, Marketing, Strategic Planning, Due Diligence, SAP, Accounting, Proposal Writing, Project Management, Leadership, Microsoft Office
Education
Humber College 1991 — 1993
Institute of Law Clerks of Ontario, Law Clerks Program, Real Estate Law, Estate Administration, Litigation
Managerial Design, William J. Reddin PhD. 2005 — 2005
Managerial Effectiveness
Landmark Education 2002 — 2004
Self Expression and Leadership, Communications
Lendmark Financial Services January 2015 - Present
ADP December 2010 - January 2015
Bank of America - Home Loan Services November 2009 - December 2010
Community First Bank Loan Services May 2009 - June 2010
Household Finance May 1991 - April 2009
Education Management Corporation August 2006 - October 2008
Skills
Mortgage Lending, Real Estate, Sales Management, Sales Process, Account Management, Refinance, Salesforce.com, Cold Calling, Solution Selling, FHA, Sales Presentations, ADP Payroll, New Business Development, Credit, B2B, Benefits Administration, Talent Management, Recruitments, Payroll, Sales, Selling, Loans
Education
Duquesne University 1985 — 1989
Bachelor, Marketing
UPS Supply Chain Solutions May 2004 - Present
Santo's Italian Restaurant August 1998 - July 2004
Household Finance February 2003 - May 2004
Skills
Multitasker, Customer Service, Attention To Detail, Microsoft Office, Eye For Detail, Fast Learner, Flexible Working, Hard Worker, Reliability, Education, Team Motivator, Creative Problem Solving, Time Management, Listening Skills, Team Leadership, Typing, Import, Shipping, Customs Brokerage, Customs Regulations, NAFTA, Forwarding, Ocean Freight, Air Freight, Ocean, Freight Forwarding, International Logistics, INCO terms, Import/Export Operations, Transportation..., LTL, Logistics, Container, Warehousing, Import Logistics, Employee Relations, Transportation, Supply Chain, Import Export, Warehouse Management, Trucking, Supply Chain Management, International Trade, Critical Thinking, Dispatching, Road Transport, Logistics Management, C-TPAT, Flexible Schedule
Education
ITT Technical Institute-Strongsville 2003 — 2004
Computer Systems Networking and Telecommunications
Valley Forge Senior High School 1998 — 2002
Diploma
Jamberry Nails March 2015 - Present
Citibank July 2013 - Present
One Main Financial December 2001 - July 2013
Household Finance September 1999 - October 2001
Citifinancial Inc April 1996 - September 1999
Skills
AML, Operational Risk..., Banking, Credit, Loans, Credit Cards, Mortgage Lending, Relationship Management, Mortgage Banking, Project Management, Direct Sales, Marketing
Education
University of Maryland University College 2014 — 2016
Graduate Certificate in Project Management, Project Management
Goldey Beacom College 1995 — 1997
Masters of business administration, Finance, General
Goldey-Beacom College 1995 — 1997
Master of Business Administration (MBA), Finance, General
University of Delaware 1990 — 1994
Bachelor of Arts (BA), English Language and Literature, General
Nucor Corporation March 2014 - Present
Thirty-One Gifts October 2012 - Present
US Xpress March 2012 - March 2014
Unum December 2010 - December 2012
Household Finance June 2007 - April 2009
Household Finance September 2006 - June 2007
Unum July 2005 - September 2006
Dyersburg Realty June 2001 - August 2006
Dyersburg Realty June 2002 - March 2006
Quebecor World July 2004 - December 2004
Skills
Customer Service, Telephone Skills, Time Management, Mortgage Lending, Human Resources, Training, Leadership, Sales, Insurance, Interviews, Management, Process Improvement, Risk Management, Team Building, Customer Satisfaction, Customer Retention, Account Management
Education
Lee University 2001 — 2005
BS, Business Administration; Bible
Dyersburg High School 1998 — 2001
Camions Excellence Peterbilt Inc. March 2013 - Present
T.M.S Truck Masters Ltée February 2011 - March 2013
Ryder System, Inc. June 2003 - December 2009
Household Finance August 2002 - June 2003
Skills
Marketing Strategy, Customer Relations, Business Strategy, Automotive, English, Teamwork, Customer Satisfaction, French, Sales Management, Problem Solving, Event Management, Business Analysis, Account Management, Financial Accounting, Operations Management, Interpersonal..., Logistics Management
Education
HEC Montreal 2010 — 2012
Certificat, Gestion d'entreprise
Georgian College 1999 — 2002
Diplôme d'étude Collégial bilingue, Business Administration Automotive Marketing
Vantage Controls May 2011 - Present
Clear Channel Communications January 2006 - May 2011
Cbeyond June 2005 - January 2006
Household Finance June 2004 - June 2005
Millennium Mortgage LLC April 2002 - June 2004
Regent Broadcasting February 2001 - April 2002
Clear Channel Communications June 1998 - February 2001
Skills
Cold Calling, Advertising, Radio, Sales, Account Management, New Business Development, CRM, Marketing Strategy, Marketing, Customer Service, Salesforce.com, Integrated Marketing, Management, Time Management, Social Media Marketing, Marketing Communications, Email Marketing, Online Advertising
Education
Kent State University 1992 — 1998
School of Journalism, Advertising, Graphic Design
Coastal Federal Credit Union December 2014 - Present
First Citizens Bank February 2012 - December 2014
RBC Bank September 2010 - March 2012
East Carolina Mortgage June 2009 - August 2010
Household Finance March 2005 - December 2008
Skills
Banking, Long-term Customer..., Small Business Lending, Residential Mortgages, Commercial Mortgages, Consumer Lending, Performance Management, Refinance, Credit, Loans, Cash Management, Commercial Banking, Small Business, Financial Services, Commercial Lending, Sales, Mortgage Banking, Home Equity Lines of..., Underwriting, Loan Origination, Lines Of Credit, Credit Analysis, Mortgage Lending, Cross Selling, Customer Service, Portfolio Management, Financial Analysis, Leadership, Management, Credit Unions
Education
East Carolina University - College of Business 1999 — 2004
Bachelor of Science (BS), Business Administration/Management Information Systems
PRA Health Sciences July 2015 - Present
Quintiles August 2012 - July 2015
i3 Research September 2006 - July 2012
Rho August 2005 - August 2006
INC Research February 2004 - August 2005
Rho December 2003 - January 2004
Household Finance January 2003 - September 2003
Education
East Carolina University - College of Business 1999 — 2002
Marketing
OMAC Mortgages February 2001 - Present
TD Canada Trust January 1995 - February 2001
Household Finance September 1989 - January 1995
Skills
Debt Consolidation, Residential Mortgages, Refinance, Mortgage, First Time Home Buyers, Purchase with..., Construction Loans, Mortgage Planning, Mortgage Lending, Certified Mortgage..., Real Estate, Second Mortgages, Residential Homes, Mortgage Underwriting, Condos, Mortgage Marketing
Education
Fanshawe College 1981 — 1983
Hotel Restaurant Manager
ATK August 2014 - Present
PAS Technologies Inc 2007 - August 2014
Praxair Surface Technologies 1998 - 2007
Praxair Surface Technologies 1993 - 1998
Praxair Surface Technologies 1990 - 1993
Union Carbide 1983 - 1990
Household Finance 1982 - 1983
Winn Music Co. 1981 - 1982
Skills
DFAR, ITAR, Contract Management, Export, EAR, FAR, Code of Ethics, Negotiation, Government, Aerospace, Operations Management, Management, Contract Negotiation, Government Procurement, Aircraft, Continuous Improvement, Procurement, Military, Process Improvement, Program Management
Education
Florida Institute of Technology 2004 — 2007
MS, Contract Management
University of Central Missouri 1977 — 1981
BSBA, Marketing
University of Central Missouri
BA, Music
Ameriprise Financial Services, Inc. October 2006 - Present
H&R Block Financial Advisors December 2001 - October 2006
Merrill Lynch June 2000 - November 2001
Allstate February 1989 - June 2000
Sears Consumer Finance July 1986 - January 1989
Household Finance June 1984 - June 1986
Education
Kansas State University 1980 — 1984
Bachelor of Science, Finance
Shawnee Mission Northwest HS 1977 — 1980
Household Finance SalesOwnerMobile Notary of SWFLApril 2010 - Present
HSBC 1981 - 2010
HSBC 1997 - 2000
beneficial finance 1981 - 1985
Skills
Refinance, Mortgage Lending, Sales, Commercial Lending, Credit Analysis, Loans, Sales Management, Credit, Banking, Strategic Financial..., Financial Services, Consumer Lending, Mortgage Banking, Underwriting, Loan Origination, FHA, Finance, Small Business, Investments, Reverse Mortgages, Relationship Management, Real Estate, Insurance, Small Business Lending, Portfolio Management, Management, Financial Planning
Education
Ferris State University 1978 — 1980
Marekting / Business Management
Tri-State Dental October 2014 - Present
Patterson Dental May 2011 - October 2014
Northeastern Sound Company January 2011 - May 2011
Windsor Federal Savings August 2006 - December 2010
Countrywide Home Loans May 2005 - July 2006
Wilmington Finance October 2003 - November 2004
Infinity Home Mortgage Company Inc January 2001 - October 2003
Household Finance September 1997 - October 2000
ARL Insurance Services, Inc. October 1990 - October 1997
Skills
Mortgage Lending, New Business Development, Sales Management, Loans, Selling Skills, Dental Sales, Dental Technology, Dental Practice..., Customer Service, Insurance, Leadership, Real Estate, Sales, Training, Sales Operations, Management, Team Building, Cold Calling, Business Development, Account Management
Education
Lebanon Valley College 1980 — 1984
BA, English, Communications
mission FITNESS, LLC October 2008 - Present
Blackledge Country Club June 1998 - Present
Connecticut River Community Bank December 2007 - July 2009
Household Finance December 2005 - December 2006
Skills
Quickness, Agility, Strength Training, Circuit Training, Kettlebells
Education
Eastern Connecticut State University 1999 — 2002
Bachelors, Physical Education & Health
RHAM High School 1994 — 1998
Penn Pain Relief Marketing & Community OutreachTiger CardDecember 2014 - Present
Household Finance March 2007 - January 2008
Household Finance October 2004 - February 2007
Household Finance June 2004 - October 2004
Skills
Marketing Strategy, Marketing Communications, Public Relations, Social Media, Social Media Marketing
Education
Florida International University 2010 — 2012
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Business Focus
Northampton Community College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Comcast June 2008 - Present
Household Finance May 2005 - December 2007
Lincoln Consolidated Schools January 2005 - May 2005
TCF Bank June 1994 - November 2004
Skills
Customer Service, Teaching, Microsoft Word, Event Planning, Leadership Development, PowerPoint, Leadership, Salesforce.com, Account Management, Wireless, Telecommunications, Solution Selling, Sales Management, Sales, Sales Operations, Customer Retention, Call Center, VoIP, Direct Sales, Call Centers, Public Speaking
Education
Eastern Michigan University 1999 — 2001
Master's Degree, Liberal Arts and Sciences/Liberal Studies: Interdisciplinary Technology
Eastern Michigan University 1996 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Washtenaw Community College 1989 — 1996
Accounting and Finance
Strayer University April 2015 - Present
Strayer University May 2012 - Present
Apollo Education Group August 2008 - June 2011
Sears Holdings Corporation October 2006 - June 2008
Global Contact Services August 2003 - September 2005
Household Finance June 2001 - July 2003
National College of Business & Technology February 1998 - June 2001
Skills
Microsoft Office, Microsoft Project..., Windows 7, Windows Vista, Mac, APA, Recruiting, Leadership, Management, Higher Education, Employee Training, Marketing, Human Resources, Training, Coaching, Interviews, Career Counseling, Program Management, Time Management, Career Development, Data Analysis, Research, Resume Writing, Adult Education, Customer Retention, Team Building, E-Learning, Databases, Customer Service, Analysis, Strategic Planning, Leadership Development, Strategy, Organizational..., Staff Development, Enrollment Management, Instructional Design, Teaching, MS Project, Conflict Resolution, Student Affairs, Critical Thinking, Public Speaking, Student Financial Aid, Retaining Customers, Campus, Student Recruiting
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Graduate Certificate in Business Intelligence and Analytics Management (BIAM), Business Analysis
University of Phoenix 2008 — 2010
Master of Business Administration, (MBA), 3.7 GPA
Bluefield State College 1989 — 1996
Bachelor of Science in Business Administration, Concentration in Marketing Management
Hinton High School
Capital One Home Loans September 2015 - Present
Citicorp Citi Bank January 2015 - Present
Citicorp Citi Bank July 2012 - October 2014
JPMorgan Chase January 2010 - July 2012
Household Finance December 1998 - April 2009
HSBC CONSUMER LENDING-HFC December 1998 - April 2009
Dime Savings of Williamsburg February 1993 - August 2006
Associates Financial Services August 1996 - November 1998
Casa Virgina Clothing Fashion & Beautians March 1989 - May 1991
Skills
Sales and relationship..., Sales Management, Credit, Mortgage Lending, Banking, Loans, Finance, Mortgage Banking, Sales, Telemarketing, Sales Presentations, Retail Banking, Loan Origination, Government Loans, Branch Banking, Customer Service, Customer Satisfaction, Retail Sales, Sales Process, Loan Pricing, Investment Property..., Residential Mortgages, Sales Operations, Mortgage Marketing, Jumbo Mortgage, Building Relationships, FHA, Leadership, Management, Refinance, Training
Education
LaGuardia Community College 1995 — 1997
Some College, Business and Marketing
Collegial Luz Y Vida Santo Domingo. D.R 1989 — 1991
High School Diploma
Vertafore October 2011 - October 2013
Express Scripts 2009 - 2010
WellPoint - Percision Rx Specialty Solutions 2007 - 2009
Anthem 2002 - 2007
Household Finance 1998 - 2002
Banc One Mortgage Corporation 1986 - 1998
Skills
Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Management, Microsoft Office, Microsoft Excel, Customer Service, HIPAA, Training, Auditing, Analysis, Call Centers, Leadership
Education
Indiana University-Purdue University at Indianapolis
Origami Owl March 2012 - Present
Discovery Outsourcing May 2014 - August 2014
Hosting.com March 2013 - May 2014
CIEE May 2012 - December 2012
PowerPay March 2008 - May 2012
JPI June 2007 - February 2008
Westwood College April 2006 - June 2007
Household Finance March 2005 - April 2006
Skills
Sales Process, Sales, Salesforce.com, Account Management, New Business Development, Lead Generation, Networking, Sales Management, Customer Retention, B2B, Marketing, E-commerce, Insurance, Email Marketing, Direct Sales, Time Management
Education
Franklin University 2008 — 2010
Bachelor's degree, Business Forensics and Business Administration
Southern New Hampshire University 1999 — 2000
Key Property Services May 2015 - Present
First American Title September 2014 - February 2015
Title Resources Guaranty Company June 2013 - August 2014
Todd Foster Law Group January 2013 - May 2013
Bank of America September 2010 - August 2012
Envision Credit Union September 2008 - August 2010
Household Finance April 2006 - September 2008
Envision Credit Union April 2002 - April 2006
Education
Stetson University College of Law 2010 — 2013
Juris Doctor
Flagler College-Tallahassee 2004 — 2006
Bachelor of Arts (BA), Business Administration and Management, General
Tallahassee Community College 2001 — 2004
Associate of Arts (A.A.)
SupplyPro January 2014 - Present
Ritchie Industrial Sales August 2012 - January 2014
Ritchie Industrial Sales August 2010 - August 2012
LaBelle Management - Bennigan's February 2007 - August 2010
Ritchie Industrial Sales June 2008 - February 2010
Mary Kay, Inc. January 2006 - January 2010
Household Finance October 2005 - March 2006
Target June 2000 - December 2005
Skills
Customer Service, Marketing, Account Management, New Business Development, Advertising, Leadership, Sales Process, Marketing Communications, Microsoft Office, Microsoft Excel, Team Building, Development Of..., Marketing Strategy, Strategic Planning, Email Marketing, Sales, Vendor Contracts, Vendor Managed Inventory, Event Management, Social Media, Social Media Marketing, Event Planning, Sales Presentations, Retail, B2B, Trade Shows, Time Management
Education
Western Michigan University - Haworth College of Business 2002 — 2005
BBA, Marketing
Grand Rapids Community College 1999 — 2002
Focus in Mathematics and Engineering
Keyne Insight, Inc. May 2011 - Present
Blue Cross and Blue Shield of Nebraska November 2009 - July 2010
Household Finance June 2006 - April 2009
Skills
Management
Education
Florida State University 2001 — 2003
Accounting
MidLantic Title October 2014 - Present
The Title Group Agency May 2009 - Present
The Title Group Agency Inc May 2008 - Present
Clear Advantage Title Co. January 2000 - May 2008
Household Finance 1969 - 1999
Skills
Real Estate, Mortgage, Banking, Loans, Customer Relations, Title Insurance, Short Sales, Escrow, Closings, Refinance, Customer Service, Notary Public, Real Estate Transactions, Sales Management, Strategic Planning, Team Building, Problem Solving, Foreclosures, Sellers, Mortgage Lending, First Time Home Buyers, Leases, Residential Mortgages, Real Estate Financing, Insurance, Investments, Commercial Lending, Relocation, HUD, Selling, Loss Mitigation, Sales, Loan Origination, Mortgage Banking, REO, Finance
Education
La Salle University 1967 — 1969
Associates Business, Finance, Accounting, Marketing
PNC Bank April 2002 - Present
Household Finance October 1998 - September 2001
Household Retail Services January 1998 - January 2001
Skills
Finance, Financial Services, Credit Analysis, Risk Management, Financial Analysis, Commercial Banking, Relationship Management, Loan Origination, Mutual Funds, Securities
Education
Marquette University 1993 — 1997
Advanced Core Curriculum
Harper College
Business and Advanced Sociology
Illinois Mortgage Bankers Association
Marquette University
Advanced Core
Marquette University
Computer Science and Psychology
UberMedia August 2015 - Present
Airpush, Inc. May 2012 - August 2015
Myxer April 2011 - May 2012
xAD, Inc. August 2010 - January 2011
AT&T February 2006 - August 2010
AT&T January 2000 - January 2006
AT&T January 1998 - January 2000
DONTECH January 1996 - January 1998
Household Finance January 1993 - January 1996
HOUSEHOLD FINANCIAL SERVICES CORP January 1991 - January 1996
Skills
Digital Marketing, Lead Generation, Online Advertising, Mobile Marketing, Digital Media, Advertising, Mobile Advertising, Online Marketing, Social Media Marketing, Digital Strategy
Education
KELLER GRADUATE SCHOOL OF MANAGEMENT 2002 — 2004
Masters of Business Administration (MBA), marketing
Illinois State University 1987 — 1991
B.S., Economics
DePaul University - Charles H. Kellstadt Graduate School of Business
Fifth Third Bank September 2012 - Present
Union Savings Bank May 2008 - April 2010
Countrywide Home Loans 2003 - 2008
Household Finance 2002 - 2003
Skills
Operations Management, Needs Assessment, Strategic Marketing, Business Development, Team Building, Profit Optimization, Process Improvements, Customer Retention, Client Relations, Project Management, OSHA Qualified, Relationship Management, Leadership, Mentoring, Financial Analysis, ADDIE Process, Mortgage Banking, Marketing Strategy, Recruiting
Education
Indiana University-Purdue University at Indianapolis 2010 — 2012
Bachelor of Science (B.S.), Organizational Leadership
CU Xpress Lease March 2010 - Present
CU Xpress Lease Inc./Groove Car March 2009 - March 2010
Wells Fargo Auto Finance 2002 - February 2009
Household Finance 2001 - 2002
GECAL 1999 - 2001
Oxford Resources Corp 1984 - 1999
Skills
Performance Management, Territory Development, Strategic Planning, Management, Marketing, Temporary Placement, Sales Management, Leadership, Loans, Sales, Customer Satisfaction, Selling, Banking, Credit, Forecasting, Team Building, Negotiation, Retail, Sales Process, Finance, Recruiting, Program Management, Sales Operations, Training, Salesforce.com, Market Analysis, Business Planning, New Business Development, Automotive, Customer Retention, Customer Service, Time Management, Business Development, Financial Analysis, CRM, Relationship Management, Account Management, Cold Calling, Sales Presentations, Credit Analysis, B2B, Competitive Analysis, Portfolio Management, Commercial Lending, Executive Management, Underwriting, Consumer Lending, Funding, Profit, Strategy
Education
LIU Post
BS, Business Management
Nationstar Mortgage August 2011 - Present
RealPage, Inc. January 2010 - August 2011
Capital One Auto Finance October 2005 - January 2010
Capital One Auto Finance February 2007 - April 2008
Capital One Auto Finance October 2005 - February 2007
TIB - The Independent Bankers Bank May 2000 - October 2005
Southwestern Bell May 1997 - October 1999
JC Penney Co February 1991 - May 1997
Household Finance January 1985 - February 1991
Skills
Leadership, Vendor Management, Payments, Operations Management, Risk Management, Credit, Customer Service
Education
Kansas State University 1980 — 1983
BS, Business Management
Lend America February 2009 - Present
The Cambridge COMPANY January 2008 - July 2008
NovaStar Mortgage 2001 - 2007
Long Beach Mortgage Comapny July 1997 - April 2001
Household Finance 1990 - 1997
Skills
Business Development, FHA, Loans, Mortgage Banking, Mortgage Lending, Underwriting, Refinance, Credit Analysis, Credit, Sales
Education
Fairleigh Dickinson University 1991 — 1995
MBA, Corporate Finance
State University of New York College at Buffalo 1981 — 1987
BS, Business Studies
McDonald's Corporation July 2012 - Present
Bank of America May 2008 - July 2011
LaSalle Bank Corporation 1995 - 2008
ABN AMRO June 1995 - October 2007
Household Finance May 1993 - June 1995
Skills
Public Speaking, SCORM, AICC, Salesforce Training, Instructional Design, Instructional Technology, Learning Management..., Microsoft Office, Vendor Relationships, Sales, System Testing, Regression Testing, User Acceptance Testing, Integration Testing, Instructor-led Training, Vendor Management Skills, Photoshop, Global Strategy, Global Delivery, Training, New Hire Training, Management, Project Management, System Administration, Technical Support, Application Support, Incident Management, Public Relations, Tagalog, Integration, Process Improvement, E-Learning, Human Resources, Needs Analysis, Blended Learning, Enterprise Software, Learning Management, Training Delivery, Performance Improvement, Captivate, Employee Training, Workshop Facilitation, Leadership Development, Vendor Management
Education
DePaul University 2001 — 2001
Web Designer Certification
Illinois State University 1988 — 1992
Mass Communicaitons, Public Relations
Carlbrook School February 2008 - Present
Carlbrook School May 2003 - February 2008
Wellspring Academy June 2001 - May 2003
Wellspring 2001 - 2003
Household Finance February 1996 - June 2001
Heilig Meyers Furniture January 1989 - January 1996
Skills
Public Speaking, Treatment, Psychology, Mental Health, Program Development
Education
Danville Community College 1992 — 1994
Tunstall High 1988 — 1992
SunTrust Mortgage, Inc. January 2014 - Present
SunTrust Mortgage, Inc. November 2007 - December 2013
Saxon Mortgage, Inc., A Morgan Stanley Company December 1995 - October 2007
Express Funding, Inc February 1994 - December 1995
Household Finance August 1988 - June 1993
Skills
Banking, Mortgage Underwriting, Credit Risk, Negotiation, Mortgage Servicing, Operations Management, Credit Analysis, Leadership, Training, Loans, Mortgage Lending, Underwriting, Management, Process Improvement, Strategy, Credit, Mortgage Banking
Education
Johnson & Wales University 1986 — 1988
Bachelor's Degree, Marketing
Johnson & Wales University 1984 — 1986
Associate's Degree, Business Administration
Federal Deposit Insurance Corporation August 2013 - Present
Partners Federal Credit Union December 2005 - August 2013
State of Florida Office of Financial Regulation December 2001 - December 2005
FL Department of Revenue January 2000 - January 2001
Household Finance August 1997 - January 2000
Skills
Risk Management, Financial Analysis, Banking, Finance, Financial Risk, Auditing, Internal Controls, Risk Assessment, Enterprise Risk..., Internal Audit, Fraud, Leadership, Training, Management, Anti Money Laundering, Analysis, Financial Services, Regulations, Vendor Management, Due Diligence, Credit, Compliance, Strategy, Loans, Policy, Project Management, Education, Insurance Policies, Operations Management, Program Management, Executive Management, Consumer Lending, Compliance..., Bi-lingual - English..., Process Implementation, Auditing Lead, Training and Development, Innovative Problem..., Policy Creation, Team Leadership, Relationship Building, Detail-Oriented..., Issue Identification, Mentoring, Staff Supervision, Outreach, Program Review, Program Establishment, Financial Expertise, Asset Management
Education
Webster University 2011 — 2013
Master of Arts, Information Technology Management, 3.71
Webster University 2008 — 2010
Master of Business Administration (M.B.A.), Finance
Fayetteville State University 1995 — 1996
Bachelor of Science (B.S.), Business Administration / Marketing
University of Central Florida
University of Puerto Rico
Business Administration and Management, General
Wells Fargo Home Mortgage November 2012 - Present
JP Morgan Chase March 2009 - October 2012
JPMorgan Chase March 2009 - January 2010
Fremont Investment and Loan January 2006 - January 2008
AMC Mortgage, LLC January 2003 - January 2006
Household Finance January 1999 - January 2003
Skills
Loss Mitigation, Loan Servicing, Portfolio Management, Mortgage Underwriting, Mortgage Processing, Asset Managment, Credit Risk Mitigation, Due Diligence, Loan Auditing, Mortgage Lending, Asset Management
Education
Ontario High 1991 — 1995
East San Gabriel Valley Regional Occupational Program 1994 — 1994
Certificate in Banking, Mortgage Banking
Saginaw County Chamber of Commerce January 1997 - Present
McDonald's (Restaurant) Corporation August 1990 - January 1997
Saginaw Community Volunteer July 1974 - August 1990
Bingham's Merchantile June 1980 - January 1990
Furstenburg Braun Lumber Company July 1972 - July 1974
Household Finance September 1971 - July 1972
Southwest Volunteer Apostolate May 1971 - September 1971
Quality Door & Lumber Company June 1968 - May 1971
Benkert Farms August 1954 - September 1970
Skills
Fundraising, Public Relations, Volunteer Management, Public Speaking, Training, Event Planning, Community Development, Program Management, Customer Service, Leadership Development, Sales, Team Building, Networking, Community Outreach, Board Development, Time Management, Leadership, Recruiting, Event Management, Management, Marketing Communications, Organizational..., Program Development, Newsletters, Social Media, Staff Development, Budgets, Employee Benefits, PowerPoint, Research, Marketing Strategy, Sales Management, Non-profits, Grants, Negotiation, Microsoft Word, Marketing, Organization, Hospitality, Project Management, Business Strategy, Problem Solving, Membership Development, Common Sense, Nonprofits, Highly personable, Critical Thinking, Dependable Team Player, Creative Problem Solving, Mentoring women -...
Education
Institute for Organization Management at University of Notre Dame 1999 — 2004
Certification in Non Profit Management, Institute for Organization Management
Delta College
Business related classes
Nielsen September 2015 - Present
HSBC January 2014 - September 2015
HSBC April 2008 - December 2013
HSBC October 2007 - April 2008
HSBC November 2005 - October 2007
HSBC January 2004 - November 2005
HSBC March 1998 - January 2004
Household International December 1996 - March 1998
Household Finance August 1995 - December 1996
Skills
Operations Management, PeopleSoft, Payroll, HRIS, Performance Management, Vendor Management, HR Service Delivery, Call Center Management, Call Center, Human Resources, Project Management, Change Management, Process Improvement, Employee Benefits, Call Centers, Talent Management, HR Policies, Quality Assurance, Employee Engagement, Succession Planning, CRM, Team Management, Management, Business Analysis, Leadership, Training, Strategy, Software Documentation, Program Management, Business Process, Personnel Management, Employee Training, Team Leadership, Deferred Compensation, Integration, Budgets, Cross-functional Team..., Business Process..., Mergers & Acquisitions, Outsourced HR Services, HR Transformation
Education
Lake Forest Graduate School of Management 2002 — 2006
MBA, Business Administration
DePaul University 1991 — 1995
Bachelor of Science, Mathematics
JP Morgan Chase June 2010 - Present
Oak Street Funding 2009 - 2010
Wright Management Consultants 2009 - 2009
Household Finance June 2000 - November 2008
HSBC June 2000 - November 2008
HSBC June 2000 - November 2008
Banc One Financial Services June 1988 - June 2000
Banc One Financial Services 1988 - 2000
Skills
Banking, Mortgage Lending, Loans, Leadership, Insurance, Credit, Sales, Consumer Lending, Management, CRM, Commercial Lending, Sales Management, Financial Services, Loan Origination, Credit Insurance, Strategic Planning, Finance, Training, Mortgage Banking, Credit Analysis, Executive Management, Coaching, Customer Service, Selling, Relationship Management, Underwriting, Risk Management, Portfolio Management, Customer Satisfaction, Performance Management
Education
Indiana University Bloomington 1967 — 1970
Business Administration
Eleni Interiors, Inc. April 2014 - Present
The Cyber Marketing Group, Inc. 1999 - April 2014
Household Finance 1995 - 1999
Household International 1989 - 1995
Skills
Team Building, Customer Relations, Document Management, Financial Management, Administration, Coaching, Cross-functional Team..., Leadership, Customer Service, Management, Business Intelligence, Contract Negotiation, Project Planning, Accounting, Sales, Analysis, Finance, Forecasting, Small Business, SAP, Managerial Finance, Budgets, Marketing, Strategic Planning, Team Leadership
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Business Administration
University of Illinois at Urbana-Champaign
BA, Finance/ Economics
U.S. Department of Housing and Urban Development June 2015 - Present
Office of Management and Budget October 2005 - June 2015
U.S. Department of Housing and Urban Development October 2014 - April 2015
Department of Justice April 2013 - September 2013
Office of Management and Budget March 2004 - October 2005
Genesis Financial Solutions September 2001 - December 2002
Household Finance May 2000 - October 2001
Skills
Policy Analysis, Public Policy, Program Evaluation, Government, Policy, Cost Benefit Analysis, Operations Research, Financial Analysis, Project Finance, Economics, Program Management, Credit Analysis, Federal Government, Cost Benefit, Economic Development, Budgets, Legislative Relations, Politics, Legislation, Public Administration, Leadership, Fundraising, Analysis, Data Analysis, Strategic Planning, Management, Research, Public Speaking, Nonprofits, Grants, Project Management, Community Outreach, Proposal Writing, Strategic Communications, Program Development, Training, Budget Management
Education
University of Michigan 1998 — 2000
Master's degree, Public Policy
Kalamazoo College 1992 — 1996
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
American Public University System July 2009 - Present
U.S. Coast Guard June 1996 - Present
Vincennes University March 2013 - March 2015
Aames Home Loan June 2001 - October 2001
Conseco Finance June 1999 - June 2001
Household Finance April 1995 - June 1999
US Navy Reserve June 1985 - May 1996
University of West Georgia June 1992 - April 1995
Colorado State University June 1991 - June 1992
University of Tampa January 1991 - June 1991
Skills
Organizational..., Organizational..., Organizational..., Transformational..., Distance Learning, Development & delivery..., HUMINT, Intelligence Analysis, Employee Training, Instructor-led Training, Homeland Security, Intelligence, Military, National Security, Security Clearance, Force Protection, Defense, Military Operations, Counterintelligence, Program Management, Government, Military Experience, Policy, Weapons, Top Secret, Military Training, Interagency Coordination, Security Management, Federal Government, Firearms, Security Operations, Maritime Security, Foreign Policy, Interrogation, Policy Analysis, Law Enforcement..., Public Policy, Counter-narcotics, Leadership Development, Team Leadership, Public Speaking, Facilitation, Team Facilitation
Education
Minnesota State University, Mankato 2015 — 2016
Graduate Certificate, Communications, 4.0
Northcentral University 2011 — 2015
Doctor of Education (Ed.D.), Organizational Leadership, 4.0
Northcentral University 2008 — 2011
Certificate of Advanced Graduate Study, Homeland Security Leadership and Management, 4.0
National Defense Intelligence College 2006 — 2007
Master of Science (M.S.), Military Strategic Intelligence, 3.93
University of Idaho 1989 — 1992
Master of Science (M.S.), Interdisciplinary Studies, 3.7
Eastern Washington University 1988 — 1989
Bachelor of Arts (B.A.), Communication Studies
Eastern Washington University 1983 — 1988
Bachelor of Arts (B.A.), Government, 3.1
Servpro of West Knoxville/Concord & Oak Ridge July 2011 - Present
AMERICAN DREAMS MORTGAGE SERVICES May 2009 - July 2011
Household Finance 2003 - 2009
Skills
Restoration, Marketing, Customer Service, Sales, Management, Sales Management, Strategic Planning, Finance, Small Business, Real Estate, Leadership, Marketing Strategy
Education
University of Tennessee-Knoxville 1994 — 1997
Bachelor of Science (B.S.), Hotel & Restaurant Administration
Farmingdale State University of New York 1992 — 1994
Associate of Science (AS), Business Administration and Management, General
Bridgeview Bank Mortgage May 2014 - Present
Right Start Mortgage April 2009 - April 2014
Indymac Bank January 1999 - September 2008
Atlas Capital Funding June 1996 - December 1998
Household finance 1995 - 1996
Skills
Mortgage Banking, FHA, Mortgage Lending, Residential Homes, Loss Mitigation, Residential Mortgages, Refinance, Loans, Reverse Mortgages, Loan Origination, VA loans, REO, P&L Responsibility, LLC, Mortgage Servicing, Credit, Wholesale Lending, Correspondent Banking, Sales Management, USDA, Real Estate Financing, Banking, Certified Mortgage..., Mortgage Underwriting, Real Estate, FHA financing, Construction Loans, Underwriting, Commercial Mortgages, Real Estate Economics, Commercial Lending, First Time Home Buyers, Investment Properties, Financial Structuring, Loan Servicing, Funding, Credit Analysis, Small Business Lending, Home Equity Loans, Consumer Lending, Rates, Default, Credit Risk, Mortgage Marketing, Referrals, FHA Financing, P&L Management, VA Loans
Education
East Carolina University 1990 — 1995
IC Savings September 2014 - Present
Td Canada Trust December 2007 - September 2014
TD Canada Trust November 2008 - November 2009
Trans Canada Credit November 1996 - May 2005
Household Finance November 1989 - December 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Davox, PowerPoint, Customer Service, Customer Experience, Collections, Mortgage Lending, SAP, Coaching Staff, Clerical Skills, Office Administration, Project manager..., Sales, Time Management, Financial Services, Leadership, Call Centers, Banking, Credit, Loans
Education
Davox 2000 — 2000
RPM Supervisory Certificate, RPM Supervisory course
Humber College 1988 — 1990
Certificate, Business Administration
Wells Fargo December 2013 - Present
RBS/CITIZENS BANK 2013 - Present
Citizens Bank March 2008 - December 2013
Wachovia January 2004 - February 2008
Household Finance August 2001 - December 2003
Skills
Sales Prospecting, Banking, Retail Banking, Branch Banking, Management, Sales Management, Sales Management..., Loans, Home Equity Loans, Certificates of Deposit, Money Market, Money Market Accounts, Savings, Savings Accounts, Small Business Lending, Deposits, Consulting, Collections, Financial Analysis &..., Financial Reporting &..., Project Cost Analysis &..., Budget Management &..., Process Improvement, Planning & Tracking..., Strategic Planning &..., Staff Supervision &..., Earned Value Management, Job Cost Reporting &..., Microsoft Office, AutoCAD, Davox Systems, Customer Service, Customer Retention, Coaching, Marketing, Cold Calling, Leadership, Financial Analysis, Mortgage Lending
Education
East Carolina University 1998 — 2000
Bachelor of Science (B.S.), Industrial Technology - Manufacturing
Discover Financial Services August 2014 - Present
Discover Financial Services May 2011 - August 2014
WellCare January 2011 - April 2011
DeVry University/Keller Graduate School of Management September 2008 - April 2011
Graduate Leverage February 2006 - October 2010
Esquire Deposition Services February 2004 - February 2006
JPMorgan Chase April 2003 - February 2004
Household Finance May 2000 - April 2003
Skills
Project Management, Process Improvement, Change Management, Operations Management, Collaborative Problem..., Student Loans, Call Center, Teaching Adults, Project Coordination, PMP, Staff Development, Program Development, Scuba Diving, Business Process..., Business Process, Public Speaking, Team Building, Strategic Planning, Strategic Leadership, Forecasting, Leadership, Management, Sales, Visio, Training, Analysis, Software Documentation, Business Analysis, Risk Management, Competitive Analysis, Sales Operations, Cross-functional Team..., Six Sigma, Portfolio Management, Team Leadership, Program Management, Salesforce.com, Entrepreneurship, Data Analysis, Strategy, CRM, Financial Services, SDLC, PMO, Project Portfolio..., Vendor Management, Management Consulting, Business Intelligence, Analytics, Budgets
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
MBA w/ Distinction
Western Illinois University 1991 — 1995
BA
Mendota High School 1987 — 1991
Self Employed - Healthcare Consulting January 2015 - Present
Sharp HealthCare December 2013 - January 2015
HealthMEDX June 2012 - December 2013
HealthMEDX August 2009 - June 2012
St. John’s Health System June 2008 - August 2009
Acxiom July 2004 - April 2008
Hub Group 2001 - 2004
Cayenta 2000 - 2001
Golden Eagle Insurance 1999 - 2000
Household Finance 1997 - 1999
Skills
Software Project..., Account Management, Change Management, IT Management, Healthcare IT, Disaster Recovery, Healthcare Information..., Process Improvement, Management, Vendor Management, Project Management, Outsourcing, Business Continuity, Software Implementation, Leadership, Healthcare, Team Management, IT Service Management, CRM, Data Center, Strategy, Troubleshooting, SharePoint, Windows Server, Project Planning, Consulting, Business Analysis, Service Delivery, Integration, Information Technology, Software Documentation, SDLC, Business Intelligence, Program Management, SaaS, Requirements Analysis, Visio, Telecommunications, Enterprise Architecture
Education
Evangel College 2008 — 2011
Bachelor, Business Management
RBC April 2011 - Present
HSBC July 2009 - March 2011
Household Finance July 1999 - June 2009
Skills
Customer Service, Management, Credit, Loans, Mortgage Lending, Credit Risk, Credit Analysis, Residential Mortgages
Education
McGill University 1997 — 2000
Social science, Political Science and Government
Dawson College 1995 — 1997
DEC, social science, Social Sciences
Suburban Bank and Trust February 2006 - Present
HSBC January 2004 - February 2006
Household Finance January 2001 - January 2004
Skills
Banking, Consumer Lending, HMDA, Loans, Home Equity Loans, Home Equity Lines of..., Underwriting, Credit Analysis, Credit, Credit Cards, OFAC, Cross Selling, Financial Institutions, Loan Servicing, Loan Origination, Mortgage Lending, Financial Analysis, Commercial Lending
Education
Harper College 1999 — 2004
Associate's Degree
Cisneros Real Estate Group November 2013 - Present
New Age Realty June 2009 - Present
Law Offices of John H. Ruiz July 2009 - August 2013
Household Finance April 2004 - June 2008
Skills
Sales, Marketing, Real Estate, Customer Service, Selling, Microsoft Office, Investment Properties, Sales Management, Account Management, Salesforce.com, Microsoft Word, Microsoft Excel, First Time Home Buyers, Marketing Strategy, Event Planning, Direct Sales, Outlook, Negotiation, New Business Development, Contract Negotiation, Residential Homes, Foreclosures, Management, Short Sales, Real Estate Transactions, Sellers, Property Management, Single Family Homes
Education
Florida International University 2010 — 2013
Bachelor of Arts (B.A.), Hospitality Administration/Management
Miami Dade College 2007 — 2010
Associate of Arts (A.A.), Mass Communication/Media Studies
Miami Coral Park Senior High School 1999 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Bethpage Federal Credit Union August 2010 - Present
Matt Sullivan Select, L.L.C. May 1999 - January 2011
Household Finance 2006 - 2009
BEST BUY CORPORATION., Inc 2002 - 2006
Skills
Sales Management, Banking, Mortgage Lending, Microsoft Office, Mortgage Banking, Facilitators, Tax Preparation, Relationship..., Networking Training, Community Outreach, Educational Outreach, Training Facilitation, Sales Operations, Public Seminars, Consumer Lending, Retail Banking, Design Collaboration, Business Analysis, Marketing, Customer Acquisition, Team Building, Commercial Lending, Credit Analysis, Credit, Loans, Loan Origination, Training, Residential Mortgages, Business Development, Budgets, New Business Development, Management, Finance, Email Marketing, Real Estate, Advertising, Insurance, Human Resources, Time Management, Investments, Refinance, Customer Satisfaction, Strategy, Strategic Planning, Customer Service, Networking, Cold Calling
Education
Dowling College 2015 — 2017
Master of Business Administration (M.B.A.), Management and Leadership
Farmingdale State University of New York 2002 — 2005
Bachelors of Technology, Visual Communications
Suffolk County Community College 1998 — 2002
Associates of Science, Fine Arts
FedEx Trade Networks November 2012 - Present
Hanjin Shipping June 2006 - October 2012
Hanjin Shipping March 2011 - September 2012
Hanjin Shipping June 2008 - March 2011
Hanjin Shipping June 2006 - June 2008
Household Finance January 2006 - June 2006
Skills
Shipping, Transportation, Logistics, Supply Chain, Freight, Contract Negotiation, Inventory Management, Customer Relations, International Business, Microsoft Office, Intermodal, Inventory Control, Vendor Relationships, Vendor Management, Demand Forecasting, Customer Service, Container, 3PL, Ocean, Transportation..., International Logistics, Customs Regulations, Supply Chain Management, Air Freight, LTL, Freight Forwarding, International Shipping, Logistics Management, Pricing, Truckload, Ocean Freight, Import, Operations Management, Warehousing
Education
Kennesaw State University - Michael J. Coles College of Business
BBA, Marketing
University of Tennessee-Knoxville
Anthem Blue Cross January 2015 - Present
Self-employed August 2004 - Present
Wausau Mortgage May 2002 - August 2004
Household Finance September 1999 - April 2002
Skills
Management, Sales Management, Human Resources, Marketing, Collections, Training, Administrative..., Finance, Employee Benefits
Education
University of Phoenix 2011 — 2012
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Diablo Valley College 1997 — 1998
Associate's degree, Business Administration and Management, General
Insurance Finance Company, LLC June 1994 - Present
Firstar Bank 1993 - 1994
Norwest Bank 1987 - 1993
Household Finance September 1985 - May 1987
Skills
Brokers, Customer Service, Insurance, Investments, Management, Property, Reinsurance, Sales, Sales Management, Underwriting, Parenting, Finance, Small Business, Executive Management, Commercial Insurance, Golf, Leadership, Marketing, Networking, Non-profit Volunteering, Property, Strategic Leadership, Strategic Planning, Travel
Education
Iowa State University - College of Business 1981 — 1985
Bachelor of Science (BS), Finance, General
Ida Grove High School 1977 — 1981
High School Diploma
Wells Fargo Home Mortgage July 2012 - January 2014
Corporate FACTS February 2010 - June 2012
Homestead Mortgage Services 1996 - 2010
Cityscape Corporation 1995 - 1996
Household Finance 1988 - 1995
Skills
Marketing, Employee Relations, Business Development, Organizational..., Strategic Planning, Leadership Development, Recruiting, Budgets, Cross-functional Team..., Customer Service, Strategy, Leadership, Start-ups, Sales
Education
Illinois State University 1982 — 1986
BS, Communications
American Advisors Group (AAG Reverse Mortgage) May 2014 - Present
HomeStreet Bank July 2013 - January 2014
PacTrust Bank February 2012 - July 2013
Union Bank October 2011 - February 2012
FDIC February 2009 - September 2011
Indymac Bank February 2005 - February 2009
Washington Mutual January 1996 - January 2005
Household Finance September 1985 - January 1996
Skills
Project Management, Risk Management, Mortgage Lending, Training, Strategic Planning, Customer Service, Process Improvement, Budgets, Management, Mortgage Banking, Loans, Microsoft Office, Analysis, Leadership, Visio, Human Resources, Banking, Data Analysis, Team Building, Change Management, Operations Management, System Administration, Six Sigma, Credit, Forecasting, Negotiation, Financial Modeling, Business Analysis, Finance, Team Management, Auditing, Financial Analysis, Mentoring, Sales Management, Microsoft Excel, Access, Retail, Team Leadership, Contract Negotiation, Project Planning, Credit Analysis, Sales, Critical Thinking, Business Process Design, Vendor Management, Underwriting, Policy, Program Management, Business Development, Loss Mitigation
Education
Cypress College 1980 — 1984
National Teachers Associates August 2011 - Present
NSPYRE...Inspiring People to Reach Their Dreams, Inc. February 2006 - December 2012
PFP Services January 2009 - August 2011
Republic Airlines August 2007 - March 2009
COUNTRYWIDE HOME LOANS February 2007 - September 2007
Argent Mortgage Company August 2004 - January 2007
Household Finance April 2002 - October 2003
Skills
Insurance, Mortgage Banking, Sales, Cold Calling, Accounts Receivable, Public Speaking, Customer Service, Selling, Loans, Human Resources, Sales Operations, Recruiting, Management, Life Insurance, Leadership, Microsoft Word, Marketing Strategy, Finance, Training
Education
American Intercontinental University 2001 — 2002
Masters of Business Administration MBA, Global Technology Management
Fort Valley State University 1993 — 1997
BA, Criminal Justice
Prepaid Legal Services, Inc April 2010 - Present
Wells Fargo February 2004 - March 2005
Household Finance January 2003 - February 2004
SunTrust Bank June 2002 - January 2004
Education
Fisk University 1998 — 2002
Business Finance, Economics
National Bank of Kansas City June 2008 - Present
Indymac Bank June 2007 - June 2008
First Horizon Home Loans June 2005 - June 2007
Bank of Blue Valley June 2002 - June 2005
Household Finance September 2001 - June 2002
Northwestern Mutual March 1997 - September 2001
Education
William Jewell College 1995 — 1997
B.S. Business Administration
Kansas State University 1992 — 1995
baseball
Marriott International 2010 - Present
Coca-Cola Enterprises March 2006 - January 2010
GTEFCU January 2005 - March 2006
Household Finance January 1998 - June 2004
Skills
Credit, Call Center, Process Improvement, Management, Coaching, Call Centers, Leadership, Accounting, Customer Satisfaction, Team Building, Training, Microsoft Excel, Risk Management, Recruiting, Finance, Forecasting, SAP, Analysis
Education
Joliet Junior College
Lewis University
IBM March 1996 - Present
Check Solutions 1991 - 1996
Household Finance 1983 - 1991
Skills
Assembly Language, COBOL, JCL, z/OS, TCP/IP, Java, FTP, Microsoft Excel, Debugging, CPCS, IBM Payments Director, check processing, PMP, Checks, Software Project..., Software Development, MVS, Testing, Mainframe, DB2, SQL, SDLC, WebSphere MQ, IBM Mainframe, Enterprise Architecture, Business Analysis
Education
Northern Illinois University 1986 — 1990
MBA, MIS
Eastern Illinois University 1979 — 1983
BS Computer management, computer management
Online Trading Academy August 2015 - Present
Collegis Education August 2014 - July 2015
Collegis Education August 2013 - July 2015
Rasmussen College February 2012 - July 2015
Prudential Financial December 2007 - March 2012
Universal Financial Group Inc 2000 - 2007
AMRESCO Commercial Finance, LLC 1999 - 2000
Household Finance 1998 - 1999
Beneficial Finance 1994 - 1997
Beneficial 1994 - 1997
Skills
Training, Management, Leadership, Strategic Planning, Team Building, Coaching, Finance, Recruiting, Strategic Financial..., Sales, Staff Development, Public Speaking, Executive Management, Insurance, Leadership Development, Project Management, Budgets, Program Management, Performance Management, Analytics, Team Leadership, Vendor Management, Business Analysis, Change Management, Process Improvement, Customer Service, Loans, Microsoft Excel, Management Consulting, Access, Strategy, Time Management, Nonprofits, Marketing, Credit, Financial Services, Mergers & Acquisitions, Banking, Organizational..., Analysis, Business Planning, Risk Management, Forecasting, Business Development, New Business Development, Business Strategy, Account Management, Financial Analysis, Investments, Microsoft Office
Education
Regis University 2003 — 2006
MBA, Finance/Accounting
Langston University 1987 — 1992
BBA, Management
Kaiserslautern American High School 1985 — 1987
HS Diploma
OptumHealth Behavioral Solutions March 2010 - Present
United Behaviorial Health/Optum Health October 2008 - Present
Cors Incorporated October 2006 - July 2008
Knowledge Learning Corporation 1999 - 2006
Household Finance 1991 - 1996
Education
Ferris State University 1989 — 1991
Illinois Joining Forces June 2015 - Present
The Bunker Incubator December 2014 - Present
Oxyall Chemical, Inc. July 2007 - Present
United Airlines July 2007 - February 2014
HSBC September 1999 - March 2006
Household Finance September 1999 - August 2004
United States Navy July 1991 - September 1999
Skills
Program Management, Management, Cross-functional Team..., Analysis, Operations Management, Strategic Planning, Forecasting, Process Improvement, Business Process..., Change Management, Public Speaking, Leadership Development, Start-ups, Management Consulting, Business Development, Financial Modeling, Vendor Management, Project Management, Auditing, Team Building, Project Planning, Risk Management, Executive Management, Strategic Financial..., Manufacturing, E-commerce, Contract Negotiation, Team Leadership, Government, Negotiation, Mergers, Investments, Budgets, Real Estate, Analytics, Portfolio Management, Finance, Business Strategy, Financial Analysis, Entrepreneurship
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1996 — 1999
MBA, Finance, Marketing, Entrepreneurship
United States Naval Academy 1987 — 1991
BS, Political Science
St. Ignatius College Prep
St. Ignatius College Prep
HSBC October 2002 - Present
HSBC Technology & Services 2002 - Present
Household Finance 1999 - 2002
Household Bank, fsb 1996 - 1999
Household Bank, f.s.b. 1996 - 1999
Household International October 1993 - 1996
Education
Elmhurst College 1994 — 1996
Elmhurst Management Program (EMP) - Accelerated Bachelor
Roosevelt University
Paralegal Certificate, ABA-Approved Post-Baccalaureate Program
FMS - Financial Management Systems November 2014 - Present
Acess March 2014 - Present
BioSante, Pharmaceuticals, Inc. November 2010 - October 2012
Dalhousie University September 2009 - June 2010
Accountemps 2009 - 2009
Snap-On Industrial June 2005 - October 2008
JobGiraffe January 2003 - June 2005
Household Finance June 2001 - November 2003
Skills
Budgets, Financial Analysis, Auditing, Account Management, Time Management, Analysis, Invoicing, Accounts Payable, Leadership, Microsoft Office, Sales, Accounts Receivable, Customer Service, Accounting, Management, Strategic Planning, Process Improvement, Finance
Education
Dalhousie University 2009 — 2011
College of management
Robert Morris College 1996 — 1998
Associate's degree, Business Administration, Management and Operations
Lewis University 1995 — 1996
Business Management
Tabernacle Christian Academy 1990 — 1993
BCU 1984 - Present
Baxter Credit Union April 1984 - February 1994
Household Finance July 1981 - March 1984
Skills
Residential Mortgages, Credit Unions, Consumer Lending, Credit, Financial Services, Loans, ALM, Executive Management, Real Estate Financing, Banking, Mortgage Lending, Risk Management, Underwriting, Insurance, Commercial Lending, Finance, Leadership, Mergers & Acquisitions, Financial Institutions, Credit Analysis, Retail Banking, Business Development, Financial Analysis, Credit Cards, Loan Origination, Commercial Banking, Portfolio Management, Small Business Lending, Mortgage Banking, Refinance, Credit Risk, Relationship Management, Investments, Cash Management, Bank Secrecy Act, Commercial Mortgages, FHA, Loss Mitigation, Strategic Planning, Team Building, Sales, Management
Education
Lake Forest Graduate School of Management 1987 — 1989
MBA
Western Illinois University 1977 — 1981
BB
Franklin American Mortgage Company August 2011 - Present
Decision One Mortgage, member HSBC Group October 2005 - August 2011
HSBC June 1997 - August 2011
HSBC Mortgage Services June 1997 - August 2011
Household Finance 1997 - 2003
Household International 1997 - 2003
Skills
CRCM
Education
Elmhurst College 1991 — 1995
Bachelor of Science, Finance and Economics
JPMorgan Chase September 2011 - Present
Bank of America March 2010 - August 2011
Key Bank February 2008 - February 2010
NovaStar Mortgage 2002 - 2007
Charter One Bank 2000 - 2002
Household Finance 1996 - 2000
Racal-Milgo/Racal Datacom 1981 - 1996
Skills
Mortgage Lending, Loans, Software Documentation, Mortgage Banking, Credit, Credit Analysis, Refinance, Residential Mortgages, Underwriting, Consumer Lending, Banking, Mortgage Underwriting, Loss Mitigation, FHA, Loan Origination, Customer Service, USDA, Commercial Lending, FHA financing, VA loans
Education
Indiana University of Pennsylvania 1974 — 1978
BS, Marketing
Huntington National Bank May 2009 - Present
Household finance 1997 - 2002
Education
Kent State University 1993 — 1997
Solon High School
BMO Harris Bank December 2011 - Present
Associated Banc-Corp September 2008 - December 2011
Merrill Lynch Capital 2006 - 2008
GE Commercial Finance 1999 - 2006
Newcourt Credit Group (now CIT) 1997 - 1999
United Financial of Illinois 1991 - 1997
Chase Manhattan Leasing Company 1983 - 1991
Itek Leasing Corporation 1981 - 1983
GE Capital 1976 - 1981
Household Finance 1973 - 1976
Skills
Credit, Credit Risk, Portfolio Management, Risk Management, Loans, Financial Risk, Finance, Commercial Lending, Underwriting, Auditing, Enterprise Risk..., Accounts Receivable, Financial Services, Loan Origination, Management, Due Diligence, Real Estate Economics, AML, Cash Flow, Banking, Consumer Lending, Asset Based Lending, Operational Risk..., Executive Management, Mortgage Banking, Internal Controls, Internal Audit, Mortgage Lending, Financial Analysis, Commercial Banking, Asset Managment, Credit Management, Corporate Finance, Capital Markets, Small Business Lending, Financial Institutions, Retail Banking, Middle Market, Credit Analysis, Sarbanes-Oxley Act, Process Improvement, Operational Risk
Education
Miami University 1969 — 1973
BA, Anthropology
Fairleigh Dickinson University
MBA, Finance, Management
Columbia Credit Union April 2014 - Present
Bank of the Cascades August 2013 - April 2014
PremierWest Bank March 2007 - May 2013
United Financial Mortgage/Solutions Fundings June 2005 - March 2007
Aegis Mortgage January 2004 - June 2005
New Century Mortgage September 2001 - April 2004
Household Finance December 1999 - September 2001
IMC Mortgage Corp September 1997 - December 1999
Norwest Financial November 1989 - September 1997
Skills
Credit, Mortgage Lending, Real Estate, Refinance, Banking, Portfolio Management, Commercial Banking, Finance, Loan Origination, Sales, Mortgage Banking, Management, Credit Analysis, Underwriting, Consumer Lending, Business Development, FHA, Marketing, Commercial Lending, Retail Banking, Lending Compliance, Asset Based Lending, Branch Management, Construction Loans, Credit Risk, Lines Of Credit, Loan Compliance, Small Business Lending, USDA
Education
Linfield College 1984 — 1988
Bachelor of Science (BS), Business Administration and Management
Medford Senior High 1980 — 1984
Diploma, General Studies
TransFirst August 2013 - Present
Delcom Group 2012 - 2012
Nationstar Mortgage 2010 - 2011
Household Finance October 2007 - February 2009
Midcom Corporation 2007 - 2009
Aames Home Loans February 2003 - September 2007
Aames Home Loan 2003 - 2006
Bank of America December 2001 - January 2003
Skills
Account Management, Customer Service, Sales Management, Cold Calling, New Business Development
Education
University of California, Santa Barbara 1991 — 1995
Latin American and Iberian Studies, History, Economics, Sociology, Political Science
Fullerton College
Bachelor of the Arts, Financial and Managerial Accounting and Securities
University of California, Berkeley
Latin American and Iberian Studies
The Samaritans Inc 1994 - Present
Chase Home Finance 1999 - 2000
Household Finance 1996 - 1998
Skills
Community Outreach, Community Development, Leadership, Program Development, Nonprofits, Marketing, Event Planning, Social Media, Public Relations, Strategic Planning, Leadership Development, Non-profits, Music, Event Management, Public Speaking, Fundraising, Film, Training, Organizational...
Education
Shippensburg University of Pennsylvania 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Edge Hill University
International Business
taffeco Real Estate February 2012 - Present
AT&T Wireless January 1999 - March 2007
Household Finance January 1993 - October 1998
ITT Finance February 1990 - November 1992
Education
Santa Clara University 1986 — 1989
BS, Economics
El Camino College 1984 — 1986
AA, General Education
PHH Mortgage June 2012 - Present
Morgan Stanley December 1998 - June 2012
Southern Pacific Bank 1995 - 1998
American General Finance 1994 - 1995
Avondale Bank 1993 - 1994
The Associates 1990 - 1993
Household Finance 1988 - 1990
Skills
Loan Origination, Negotiation, Mortgage Banking, Mortgage Lending, Credit, Refinance, Loans, Finance, Real Estate, Fixed Income Analysis, Leadership, Underwriting, Insurance, Residential Mortgages, Financial Risk, FHA, Investments, Loss Mitigation, Business Development, Financial Services, Management, Training, Credit Analysis, Portfolio Management, Banking, Loan Servicing, Sales, Commercial Lending, Strategy, CRM
Education
Kansas State University
Architectural Engineering and Construction Science
Oklahoma City University
Merrill Lynch April 2014 - Present
Citizens Bank April 2010 - April 2014
Evergreen Investments December 2007 - April 2010
Household Finance January 2007 - December 2007
Enterprise Rent-A-Car July 2005 - January 2007
Education
Johnson and Wales University 2001 — 2005
Bachelor, Management
Thornton Academy 1997 — 2001
Darren Sherwood Films 2004 - Present
Sherwood Mortgage January 2001 - May 2004
Household Finance August 1996 - January 2001
Skills
Screenwriting, Commercials, Feature Films, Film Production, Film, Independent Film, Short Films, Entertainment, Television, Post Production, Pre-production, Casting, Producing, Video, Video Production, Videography, Final Cut Pro, Video Editing, Broadcast, Voice Over, Storytelling, Scripting, Documentaries, Final Draft, Acting, Multimedia, New Media, Reality
Education
Florida State University
M&T Bank November 2007 - Present
United Way of Central Maryland 2007 - Present
M&T Bank June 2009 - November 2009
Provident Bank November 2007 - May 2009
SunTrust Bank October 2000 - November 2007
Household Finance September 1998 - October 2000
The Associates 1997 - 1999
Skills
Consumer Lending, Financial Planning, Credit, Banking, Commercial Banking, Loans, Mortgage Lending, Commercial Lending, Portfolio Management, Risk Management, Mortgage, Team Building, Strategic Planning, Financial Risk, Underwriting, Investments, Private Banking, Small Business, Sales, CRM, Branch Banking, Strategic Financial..., Small Business Lending, Asset Management, Credit Analysis, New Business Development, Cross Selling, Insurance, Lines Of Credit, Treasury Management, Commercial Mortgages, Leadership, Financial Analysis, Negotiation, Cash Management, Retail Banking, Loan Origination, Asset Based Lending, Relationship Management, Deposits, SBA, Finance, Executive Management, Wealth Management, Branch Management, Financial Services, Loan Servicing, Banking Relationships, Mortgage Banking, Credit Risk
Education
University of Maryland University College 1989 — 1991
BS, Business Administration
Harford Community College 1986 — 1988
Associates, Business Administration
BWA Mortgage October 1984 - Present
Household Finance 1973 - 1985
Skills
Mortgage Lending, Home Purchase Loans, Refinance, Loans, First Time Home Buyers, Finance, Investment Properties, Real Estate, Residential Mortgages, VA Loans, FHA, Closing Loans, Credit, Real Estate Financing, Real Estate Transactions, Loan Origination, Finding Home Loan..., Working with Realtors, Working with CPAs, Working with Escrow..., Working with Investment..., Working with Financial...
Education
Glendale Community College 1986 — 1988
Real Estate Principles
Ventura College 1972 — 1973
First Community Mortgage - Wholesale Alliance Division November 2014 - Present
LeaderOne Financial March 2014 - November 2014
LeaderOne Financial June 2013 - March 2014
Dovenmuehle Mortgage Inc. March 2010 - June 2013
Everbank 2009 - 2010
Midwest Custom Mortgage 2008 - 2009
MetLife Home Loans 2007 - 2008
IndyMac Bank 2005 - 2007
Household Finance 1999 - 2001
Skills
Credit, FHA, Loan Origination, Residential Mortgages, Refinance, Mortgage Servicing, Banking, Loan Servicing, Credit Analysis, Account Management, Sales, Processing, Customer Service, Real Estate, Mortgage Lending, Mortgage Banking, Loans, VA loans, Consumer Lending, USDA, VA Loans
Education
Elgin Community College 1989 — 1990
MC Tubular Products July 2014 - Present
Salzgitter Mannesmann International August 2012 - July 2014
Tenaris March 2011 - August 2012
Tenaris August 2010 - March 2011
PTCAlliance August 2000 - July 2010
Household Finance October 1997 - August 2000
Education
Kent State University
Bachelor, Marketing
Union County Public Schools January 2008 - December 2013
Pitt Community College 2007 - 2007
Washington Montessori Public Charter School August 2005 - June 2006
Prince William County Public Schools August 1992 - June 2004
Household Finance 1989 - 1991
Skills
Curriculum Development, Curriculum Design, Literacy, Teaching, Public Speaking, Coaching, Editing, Research, Leadership Development, Microsoft Office, Fundraising, Teacher Training, Non-profits, Leadership, Educational Technology, Staff Development, Lesson Planning, Instructional Design, Classroom, Educational Leadership, Elementary Education, Tutoring, Classroom Management, Nonprofits
Education
George Mason University 1994 — 1996
Master's of Education, Curriculum and Instruction, GPA: 3.9, Magna Cum Laude
Old Dominion University 1989 — 1991
B.S. in Elementary/Middle Education
Old Dominion University 1985 — 1989
B.S. Human Services Counseling, Minor: Psychology
OFS
Rainier Pacific Bank 2009 - 2010
Countrywide 2001 - 2008
Household Finance 2000 - 2001
Bank One September 1998 - February 2000
Transamerica May 1983 - July 1997
Education
Eastern Oregon University 1979 — 1983
BS, Business
Universal Daroff Charter School September 2012 - Present
William Penn School District January 2011 - June 2011
ExcellerateHRO September 2004 - September 2010
The Ohio State University September 2001 - June 2003
University of Pennsylvania September 1999 - July 2001
Bank One June 1996 - August 1999
Household Finance March 1994 - January 1996
Boy Scouts of America November 1991 - March 1994
Skills
Teaching, Employee Benefits, Benefits Administration, Training Delivery, Employee Training, Talent Management, Youth Mentoring, Human Resources, Team Building, HRIS, Healthcare, Performance Management, Employee Relations, Talent Acquisition, Onboarding, Succession Planning, Interactive Whiteboard
Education
Saint Joseph's University 2014 — 2016
Master's Degree, Educational, Instructional, and Curriculum Supervision
Saint Joseph's University 2008 — 2010
MA, Education
Denison University 1987 — 1991
BA, English & Classics
Siemens Canada Limited 2003 - Present
GE Capital IT Solutions 2000 - 2003
Merrill Lynch 1996 - 2000
Oracle 1995 - 1996
Household Finance 1993 - 1996
Skills
Performance Management, Talent Management, Succession Planning, Personnel Management
Education
Humber College
CHRM, Human Resources Management
York University
B.A., Communications & Sociology
Centier Bank November 2014 - Present
JPMorgan Chase March 2009 - November 2014
Hunter Financial Group March 2007 - February 2009
Equity Consultants March 2003 - February 2007
Conseco Finance Corporation April 2000 - March 2003
JP Morgan Chase f.k.a. Bank One January 1999 - March 2000
Green Tree Financial August 1996 - December 1998
Household Finance August 1990 - August 1996
Skills
Mortgage Lending, Loans, Credit, Underwriting, Banking, Insurance, FHA, Risk Management, Team Building, Sales Management, Sales, Strategic Planning, Business Development, Process Improvement, Financial Analysis, Leadership, Management, Recruiting, Sales Process, Loan Origination
Education
Indiana University of Pennsylvania 1988 — 1990
MBA, Finance, Marketing
Indiana University of Pennsylvania 1988 — 1990
Master of Business Administration (MBA), Finance and Financial Management Services
The Mortgage Centre Canada - Get a Better Mortgage Inc. 2015 - Present
Genworth Financial Canada 2012 - 2015
Resmor May 2008 - February 2012
First National Financial LP 2007 - 2008
General Motors 2005 - 2007
Citi 2001 - 2005
Household Finance 1990 - 2001
Skills
Mortgage, Loans, Credit, Residential Mortgages, Banking, Capital Markets, Certified Mortgage..., Commercial Lending, Commercial Mortgages, Construction Loans, Consumer Lending, Credit Risk, Debt Consolidation
Education
Humber College 1981 — 1984
Business Admin, Finance
Drexel University March 2015 - Present
Saint Joseph's University October 2012 - March 2015
Apple Vacations October 2002 - September 2009
AppleVacations October 2002 - September 2009
Household Finance May 2001 - October 2002
Household Finance Corporation May 2001 - October 2002
Life Discovery School March 2000 - May 2001
Paging Networks, Inc September 1998 - November 1999
Nordstrom January 1996 - September 1998
Aeropostale, Granite June 1995 - January 1996
Education
Saint Joseph's University 2012 — 2015
Bachelor's Degree, Psychology
La Salle University 2010 — 2010
Psychology
Philadelphia College of Art
Graphic Design / Art Therapy
Yeadon High School 1976 — 1982
Yeadon High School
diploma
Delaware County Community College
Health Care Administration
USPS October 1995 - Present
Household Finance June 1991 - October 1995
Middlesex Savings Bank 1979 - 1990
Skills
Banking, Financial Analysis, Customer Service, Leadership, Portfolio Management, Credit, Finance, Accounting, Analysis, Investments
Education
New Hampshire College 1988 — 1989
Business, toward MBA
Daniel Webster College 1986 — 1988
Bachelor of Science (B.S.), Finance/Accounting
Bedford High Scool 1973 — 1977
diploma, High School
Freedom Mortgage June 2014 - Present
Nationstar Mortgage July 2012 - January 2014
Aurora Bank FSB November 2007 - July 2012
Aurora Bank FSB November 2007 - July 2011
ECS Inc/ FHA Resource Center November 2006 - November 2007
Irwin Mortgage June 2003 - November 2006
Household Finance May 2001 - May 2003
Bank One March 1999 - June 2000
Skills
Loans, Loss Mitigation, FHA, Underwriting, Credit, Loan Servicing, Training, Customer Service, Coaching, Home Equity Loans, Interviews, Lines Of Credit, Mortgage Servicing, Credit Analysis, Residential Mortgages, Mortgage Underwriting, Default, Loan Modifications, Relationship Management, Credit Risk, Financial Services, Team Building
Education
Roosevelt High School 1992 — 1996
Diploma, Academics
Tucker School of Real Estate
Certificate of Completion
Indiana University-Purdue University at Indianapolis
Nationstar Mortgage April 2012 - Present
ProVest LLC. May 2009 - February 2012
HSBC Mortgage Services 2003 - 2009
HSBC 2001 - 2003
HFC / Beneficial Finance 1999 - 2000
Household Finance 1994 - 1998
Education
Elmhurst College
BS, Business Management, English
University of North Carolina at Chapel Hill
AFSA Program - Business Management
Superior Business Staffing, Inc. July 2012 - Present
JPMorgan Chase September 2010 - August 2012
HSBC January 2002 - June 2009
HSBC January 1998 - January 2002
GM Joint Venture January 1997 - January 1998
Household Finance January 1995 - January 1997
Household Finance January 1993 - January 1995
Household International January 1990 - January 1993
Education
DePauw University
Bachelor of Arts Degree, Communications
INSciTE Illinois January 2006 - Present
IBM Global Services April 1997 - April 2009
BPM Systems January 1994 - April 1997
Technical Support Group August 1989 - December 1990
BPM Systems March 1984 - July 1989
SKK 1983 - 1983
Dedicated Systems 1981 - 1983
SEI Information Technology 1976 - 1980
Household Finance 1972 - 1976
Education
Illinois Institute of Technology 1963 — 1968
BS, Mathematics, Physics
Evanston Township High School (ETHS) 1959 — 1963
Math and Science emphasis
Bank of America March 2013 - Present
SunTrust Mortgage October 2012 - March 2013
Georgia's Own Credit Union May 2010 - October 2012
Taylor, Bean & Whitaker May 2007 - August 2009
Amtrust Mortgage Corporation February 2003 - April 2007
Horizon Consulting March 2001 - January 2003
Conseco August 1999 - August 2000
Household Finance September 1997 - July 1999
Century 21 May 1995 - September 1997
Skills
Mortgage Lending, Credit Analysis, Sales, Loan Servicing, Loans, Underwriting, FHA, Management, Training, Customer Service, Process Improvement, Credit, Banking, Mortgage Banking
Education
Georgia State University 1992 — 1994
Bachelor's of Business Administration, Finance
Clayton State University 1989 — 1991
Associates of Arts, General Studies
Huntington National Bank 2012 - Present
Huntington National Bank May 2012 - December 2012
Huntington National Bank October 2010 - May 2012
Huntington National Bank May 2009 - October 2010
Title Company January 2004 - July 2008
Household Finance May 1998 - January 2004
Skills
Loans, Credit, Real Estate Finance, REO, Foreclosures, Mortgage Lending, Banking, Commercial Banking, Commercial Lending, Construction Loans, Consumer Lending, Credit Analysis, FHA, FHA financing, First Time Home Buyers, HUD, Investment Properties, Investors, Loan Origination, Management, Mortgage Banking, Mortgage Underwriting, Real Estate, Real Estate Economics, Real Estate Financing, Real Estate Transactions, Referrals, Refinance, Residential Homes, Residential Mortgages, Sales, Sellers, Selling, Underwriting, Credit Risk
Education
Kent State University 1992 — 1997
BA, Math and History
Rodeo Realty Fine Estates March 2012 - Present
Household Finance December 2006 - April 2009
Acrey Mind Wellness 2002 - 2006
Encino Chamber of Commerce 2004 - 2004
Verizon Information Services 2001 - 2002
Boise Cascade 1991 - 1997
Skills
Loans, REO, Marketing, Foreclosures, Relocation, Referrals, Real Estate Transactions, Investors, Condos, Listings, Buyer Representation, Luxury, Sales, New Home Sales, SFR, Leases, FHA, Property Management, Real Estate Development, Investments
Education
Hypnosis Motivation Institute 2001 — 2002
Certified Hypnotherapist
San Diego State University-California State University 1984 — 1985
Business Administration
Grossmont College
Associate of Arts, General Education
Patrick Henry High School
Green T Lawn Care July 2012 - July 2014
Rac Acceptance February 2010 - July 2012
Domino's Pizza October 2008 - February 2010
NCO Group March 2007 - September 2008
Mortgage Express April 2002 - February 2006
Oak Funding February 2000 - April 2002
Household Finance January 1994 - January 1999
Enterprise Recovery Systems January 1990 - January 1994
Skills
Team Building, Mortgage Lending, Loans, Start-ups, Sales, Credit, New Business Development, Call Center, CRM, Management Consulting, Finance, Customer Service, Leadership, Management
Education
Elmhurst College 1985 — 1987
B. S., Business Management
Triton College 1982 — 1984
A. A., Accounting and Business/Management
Oak Park River Forest 1977 — 1981
High School graduated 1981, General Studies
household finance 2000 - 2009
banc one financial services July 1971 - March 2000
banc one financial services 1971 - 2000
Bank One Consumer Finance 1971 - 2000
Education
Indiana University South Bend 1967 — 1971
ab, economics
Mortgage Master Service Corporation January 2013 - Present
Household Finance June 2008 - July 2009
HSBC May 2004 - June 2008
Beneficial Finance March 1996 - May 2004
Skills
Finance, Loans, Financial Services, Underwriting, Auditing, Customer Service, Payments, Sales, Funding, Internal Controls
Education
Highline College 1995 — 2000
Associates, General Studies
Residential Savings Mortgage, Inc April 2004 - Present
americas moneyline November 1997 - February 2004
Household Finance September 1978 - July 1997
Skills
Mortgage Lending, Loans, Banking, Mortgage Banking, Credit, Loan Origination, FHA, Leadership, Residential Mortgages, Finance, Refinance, Underwriting, Sales Management, Customer Service, Relationship Management, Credit Analysis, Sales, Financial Services, Consumer Lending, Commercial Lending, Executive Management, Loss Mitigation, Small Business Lending, Credit Cards, Funding, Mortgage Underwriting, Portfolio Management, Commercial Mortgages, VA loans, Credit Risk, Loan Servicing, USDA, Financial Structuring, Reverse Mortgages, Real Estate Financing, FHA financing, Investments, Selling, Real Estate Economics, Investment Properties, Real Estate, Commercial Real Estate, Risk Management
Education
Miami Dade College 1976 — 1978
AA, Banking & Finance
Florida International University - College of Business Administration
Bachelor's degree, Business Administration and Management, General
PNC Mortgage February 2010 - Present
HSBC November 2004 - May 2009
HSBC June 2002 - October 2004
Household Finance May 1997 - May 2002
Household Finance December 1985 - April 1997
Skills
Process Improvement, Leadership, Management, Policy and Procedure..., Risk Management, Credit, Banking, Mortgage Lending, Financial Risk, Credit Risk, Loans, Mortgage Underwriting, Consumer Lending, Governance, Policy, Software Documentation, Training, Underwriting
Education
Drake University 1981 — 1985
BS, Business Administration
CommunityAmerica Credit Union January 2014 - Present
BMO Harris Bank August 2010 - January 2014
Town & Country Bank November 2006 - September 2010
Wells Fargo Home Mortgage May 2001 - October 2006
Commerce Bank of Kansas City September 1997 - May 2001
Household Finance October 1996 - September 1997
Wells Fargo Financial February 1992 - October 1996
Skills
Portfolio Management, Loans, Mortgage Lending, Consumer Lending, Retail Banking, Banking, Small Business Lending, Commercial Banking, Underwriting, Relationship Development, Credit Analysis, Leadership, Management
Education
Kansas State University 1987 — 1991
Bachelor of Science
Sisters of Charity of Leavenworth Health System January 2013 - Present
Robert Half - Office Team May 2012 - January 2013
University Physicians Incorporated July 2008 - May 2012
Self Employed May 2002 - June 2008
Household Finance October 2001 - May 2002
QWEST COMMUNICATIONS CORP February 1999 - October 2001
Skills
Medical Coding, Team Leadership, Medical Records, Healthcare Management, Medical Billing, Revenue Cycle, HIPAA
Education
Metropolitan State College of Denver 2012 — 2016
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management, Junior
Front Range Community College 2008 — 2012
Associate of Arts (A.A.), Business Management, Senior
Xerox January 2005 - Present
Xerox January 2001 - May 2002
Xerox January 1995 - February 2002
Xerox January 1995 - February 1999
Xerox February 1993 - January 1995
Xerox June 1989 - January 1995
Xerox April 1987 - June 1989
Xerox July 1985 - April 1987
Xerox April 1981 - July 1985
Household Finance August 1979 - April 1981
Skills
Xerox Lean Six Sigma..., Leading Cross..., Thinking Systemically..., Sales Training, Financial Statements..., Operational Excellence, Xerox Services:...
Education
Avrett University 1996 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hampton University 1975 — 1979
Bachelor's Degree, Marketing
Nationstar Mortgage June 2010 - Present
PMSI December 2008 - December 2009
FIS, d.b.a. Certegy Check Services February 1997 - May 2008
Household Finance June 1988 - November 1996
Skills
Call Centers, Integration, Project Management, Quality Assurance, CRM, Call Center, Outsourcing, Vendor Management, SDLC, Change Management, Program Management, Banking, Relationship Management, Management, Business Process..., Enterprise Software, Process Improvement, Career Counseling, Commercial Mortgages, Mortgage Banking, Mortgage Lending, Project Planning, Residential Mortgages, Team Leadership, Team Management, Leadership, Risk Management
Education
Hofstra University
Bachelor of Business Administration, Marketing
Newfield High School
Supplemental Health Care-Travel Division January 2007 - Present
Household Finance May 2004 - January 2007
New Horizons Computer Learning Centers January 2004 - May 2004
Verizon Yellow Pages and Superpages.com May 2000 - November 2003
Bally Total Fitness January 1996 - March 2000
KiSS 98.5 & WGR 550 AM May 1994 - March 1998
Skills
Applicant Tracking..., Onboarding, Temporary Staffing, Talent Acquisition, Internet Recruiting, Talent Management, College Recruiting, Technical Recruiting, Contract Recruitment, Cold Calling, Staffing Services, Interviews, Recruiting, Screening, Sales, Social Media, Online Advertising, Advertising, Sales Prospecting, Coaching, Employee Relations, Management
Education
Erie Community College 1992 — 1994
CitiFinancial December 2001 - Present
Citi 2001 - Present
Household Finance September 1999 - September 2001
Education
University of Maryland University College 2009 — 2014
Masters, Management - Interdisciplinary Management Studies
Goldey Beacom College 1995 — 1997
Master of Business Administration (M.B.A.), Finance, General, 3.8
University of Delaware 1990 — 1994
Bachelor of Arts (B.A.), English Literature (British and Commonwealth), 3.3
ALENT - Alpha Division – Global Headquarters July 2007 - Present
ALENT - Alpha Division - GLobal Headquarters July 2007 - Present
ReMax House Values August 2006 - August 2007
Cendant - NRT Incorporated July 2000 - August 2006
Sprint Communication Systems October 1999 - July 2000
Booz Allen Hamilton July 1996 - July 2000
Household Finance May 1990 - July 1996
Skills
Consolidation, Budgets, Analysis, Finance, Six Sigma, JD Edwards, Management, Cognos, Financial Statements, Income Statement, Microsoft Excel, Treasury Management, Process Improvement, Budget Process, Manufacturing, Lean Manufacturing, Forecasting, P&L
Education
Fairleigh Dickinson University 1996 — 2003
MBA, Executive MBA
Fairleigh Dickinson University 2000 — 2002
BS, Exec MBA
National Creditors Connection Inc. Collection ManagerOrange County Fed C.U.November 1989 - November 1998
Household Finance November 1980 - November 1989
Skills
Loans, Credit, Mortgage Lending, Loss Mitigation, Team Building, Risk Management, Foreclosures, Mortgage Servicing, Customer Service, Mortgage Banking, Banking, Insurance, Selling, Account Management, Call Centers, Real Estate, Notary Public, Credit Analysis, Sales, FHA, Refinance, Loan Servicing, Credit Cards, Underwriting, Loan Origination, Loan Modifications, REO, Investment Properties, Breaking News
Education
LIU Post 1979 — 1982
BA Economics
Long Island University, C.W. Post Campus 1979 — 1982
B.A. Economics
Aviva Canada January 2007 - Present
Aviva Canada 2007 - Present
CAA Insurance Brokers 2003 - 2006
CIBC Insurance May 1997 - September 2003
Household Finance 1975 - 1993
Skills
General Insurance, Brokers, Underwriting, Commercial Insurance, Insurance, Property & Casualty..., Liability, Casualty, Commercial Lines, D&O, Umbrella Insurance, Legal Liability, Professional Liability
Education
Humber College
Marketing Degree, Marketing
University of Michigan
MECU March 2009 - Present
Household Finance 2000 - 2003
Omega Financial, Inc. April 1990 - December 1999
Education
Lewis University 1976 — 1980
Master of Science, Social Justice, 3.75
Chicago Tribune Media Group August 2011 - Present
Chicago Tribune Media Group November 2003 - August 2011
Aventis Behring March 2001 - November 2003
Aventis Behring October 1998 - March 2001
Aventis Behring August 1993 - October 1998
Household Finance January 1990 - August 1993
FSC Paper Company June 1988 - January 1990
Skills
Digital Media, Newspapers, Email Marketing, Social Media Marketing, Strategic Planning, Sales, Microsoft Office, Customer Service, Direct Mail, PowerPoint, Outlook, Editing, Newspaper, Social Media, Pharmaceutical...
Education
Governors State University 1996 — 1999
Illinois State University 1983 — 1987
Audi of America January 2015 - Present
Audi of America February 2008 - December 2014
Jaguar Land Rover February 2005 - February 2008
Jaguar Land Rover February 2003 - February 2005
Ford Motor Credit Company September 2000 - January 2003
Ford Motor Credit Company January 2000 - August 2000
Ford Motor Credit Company 1998 - 1999
Household Finance 1996 - 1998
Toyota Financial Services 1995 - 1996
Primus Automotive Financial Services 1994 - 1995
Skills
Profit, Vehicles, Strategic Planning, Sales, Automotive, New Business Development, Budgets, CRM, Automobile, Strategy, Sales Operations, Customer Satisfaction, Continuous Improvement, Parts, Automotive Aftermarket, Dealers, Pricing, Product Development, Sales Management, Operations Management, Market Planning, Customer Retention, Forecasting, Sales Process, Marketing, Business Development, Income Statement, Warranty, Retail, Cross-functional Team..., Negotiation, Training, Mergers & Acquisitions, Business Planning, Employee Training, Customer Service, Selling, Program Management, Competitive Analysis, Inventory Management, P&L Management, Business Strategy, B2B, Account Management, Team Building, Process Improvement, Market Analysis
Education
Hillsdale College 1989 — 1993
Bachelor of Arts, Christian Studies and Psychology
Allstate Financial July 1972 - Present
Allstate Financial July 1972 - Present
Household Finance May 1968 - July 1972
Skills
FINRA, Securities, Mutual Funds, FINRA Series 6, Compliance, Investment Products, Annuity, Series 6, Series 7
Education
Lake Erie College
BS, Political Science
State Farm Insurance February 1990 - Present
Household Finance August 1988 - August 1989
Education
Loyola College in Maryland 1990 — 1995
Masters in Business Administration, Business
Goucher College
Bachelors Degree, Economics
State of South Dakota 2005 - Present
Household Finance 2001 - 2005
Skills
Government, Accounting, Auditing, Tax Preparation, Tax, Income Tax, Policy, Financial Reporting, Access, Financial Analysis, QuickBooks, Budgets, Financial Accounting, Microsoft Excel, Analysis, General Ledger, Outlook
Education
Dakota State University 1991 — 1996
Bachelor's degree, Business Administration and Management, General
Sunflower Bank October 2011 - Present
Western Credit Inc. May 1999 - October 2011
Household Finance February 1996 - May 1999
Skills
Loans, Retail Banking, Banking, Mortgage Lending, Credit, Business Development, Home Equity Loans, Collections, Car Loans, Consumer Lending, Second Mortgages, Customer Service, NMLS Licensed, Loan Origination, Sales, Real Estate Lending, Bridge Loans, Detailed Organization
Education
Kansas Wesleyan University
Business Administration, Business Administration and Management, General
Virginia Beach City Public Schools August 1997 - November 2012
Georgi Enterprises July 1996 - August 1997
Household Finance May 1996 - July 1996
Virginia Symphony Orchestra November 1995 - May 1996
Skills
Band, Jazz, Ensemble, Current Teaching..., Music Theory, Music History, Music Education, Inventory Management, Events Coordination, Microsoft Office, Sibelius, Visual Design, Trombone Performance, Chamber Music, Non-profit..., Orchestral Music, High School Students, Department Coordination, Project Planning, Project Coordination, Music Appreciation
Education
Old Dominion University 2008 — 2008
Bachelor of Music, Music Education, Graduate - Professional Development
Florida State University 1993 — 1995
Trombone Performance, Graduate School
Old Dominion University 1989 — 1993
Bachelor of Music Education, Music Education, Undergraduate
Floyd E. Kellam High School 1986 — 1989
Advanced Studies Diploma, 9-12
NYC Office of Payroll Administration (Citytime) May 2008 - May 2011
G2 Interactive December 2006 - February 2007
Technology Evaluation Centers January 2006 - June 2006
CIBC Wealth Management October 2002 - January 2006
Merrill Lynch April 1999 - October 2002
Symantec December 1996 - April 1999
Household Finance August 1989 - September 1994
Skills
Help Desk Support, Desktop Application..., Software Installation, Technical Support, SDLC, Software Documentation, Recruiting, SQL, Business Analysis, Troubleshooting, Windows, Testing, Security, Enterprise Software, Management, Unix, Quality Assurance, Servers, Operating Systems, Vendor Management
Education
Delta College 1995 — 1996
Associate's degree, Computer/Information Technology Administration and Management
Dawson College 1986 — 1989
Associate's degree, Retail Management and Social Sciences
A.R. Accounting Services 2007 - 2015
HSBC Mortgage Services 2005 - 2006
Household International/ Mortgage Services 2005 - 2005
Household International/Mortgage Services 2002 - 2004
Household International / Mortgage Services 2000 - 2002
Household International/ Mortgage Services 1999 - 1999
Household Finance 1997 - 1999
Dovenmuehle Mortgage 1997 - 1997
Preferred Staffing 1996 - 1996
Household International/ Mortgage Services 1994 - 1996
Skills
Mortgage Lending, Loans, Funding, Accounting, Underwriting, Credit, Insurance, Bookkeeping, Customer Service, Auditing
Education
Roosevelt University 1987 — 1989
MS in Business Administration, Marketing
Harper College 1983 — 1986
Accociated of Arts in Business Administistration, Marketing
Shottenkirk Automotive December 2010 - Present
Household Finance December 2006 - April 2008
USG April 1989 - November 2004
Skills
Sales, Marketing
Education
Iowa Wesleyan College 1997 — 2001
Bachelor of Business Administration (BBA), Marketing
Capital One June 2010 - December 2013
HSBC June 2006 - June 2010
HSBC May 2003 - June 2006
HOUSEHOLD FINANCE 1998 - 2003
Skills
Financial Services, Banking, Risk Management, Loans, Credit Risk, Retail Banking, Vendor Management, Portfolio Management, Mortgage Lending, Consumer Lending, Credit Analysis, Financial Risk, Analytics, Commercial Banking, Cross Selling
Education
Harper College
Associate's Degree, Business Administration and Management, General
Six Sigma DMAIC Training
Davox Auto-Dialer RPM Supervisor Certificate
Davox Auto-Dialer RPM Supervisor Certificate, Auto-Dialer Management and Daily Call Strategy
American Institute of Banking
Bankers Essential Certificate, Banking and Financial Support Services
State of Illinois Insurance 2014 — 2014
Insurance Producer Health License, Passed