Household Finance
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Household Finance Employees
MDI GROUP January 2015 - Present
BENEFEDS September 2014 - December 2014
APEX SOLUTIONS GROUP April 2013 - September 2014
ENTERPRISE Rent -A-Car August 2010 - April 2013
SHEER MORTGAGE INC. March 2003 - August 2010
HOUSEHOLD FINANCE June 1995 - March 2003
Skills
Staffing, Payroll,..., Recruiting, Human Resources, Business Development, Personnel Management, Payroll, Temporary Placement, Banking, Finance, Sales, Marketing, Project Management
Education
Savannah State University 1992 — 1995
Bachelors, Business Management
Keller Williams Realty Downtown Seattle February 2015 - Present
Keller Williams Greater Seattle May 2014 - March 2015
Lake WA Institute of Technology April 2012 - September 2013
MetLife Home Loans October 2011 - April 2012
Bank of America Home Loans April 2011 - October 2011
Bank of America Home Loans Reverse Division December 2006 - April 2011
Ampro Mortgage June 2005 - December 2006
MILA June 2004 - June 2005
Household Finance May 2003 - June 2004
Starbucks January 2001 - May 2003
Skills
Mortgage, Credit, Mortgage Lending, Banking, Mortgage Banking, Microsoft Excel, Microsoft Word, Salesforce.com, Brio Reports, Hyperion Interactive..., Time Management, Close Attention to..., Professional..., Difficult People, Difficult Situations, Team Leadership, Leadership Development, Outlook Express, Leading Change, Hands-on Training, Training, Supervisory Experience, Government Documents, Peer Mentoring, Home Owners, sales support, Fast Learner, Secondary Market, Underwriting queue..., Process Improvement, File, Adaptability, E-Learning, Foreclosures, Short Sales, Loan Modifications, Leadership, Human Resources, Employee Benefits, Call Centers, Reverse Mortgages, Management, Risk Management, Sales, Customer Service, Analysis, Mortgage Underwriting
Education
Lake WA Institute of Technology 2012 — 2013
Certificate in Human Resource Management
University of Hawaii at Manoa 2000 — 2003
Bachelors, Sociology
Axia Land Services LLC April 2010 - Present
Abstract of Texas, LLC January 2008 - April 2010
Integrity Mortgage Group April 2002 - December 2007
Household Finance 1999 - 2002
Allen Samuels Dodge 1997 - 1999
Skills
GIS, Access 2010, ArcCatalog, Tract Builder, Adobe Professional, Deed Plotter, Microsoft Office, Microsoft Excel, Microsoft Word, Database Design, Database Marketing, Lease Negotiations, Property Negotiations, Mineral Negotiations, Mineral Rights, Land Administration, Abstracting, Runsheet Preparation, Custom Well and Lease..., ESRI ArcGIS, Mapping, Contract Preparation, Contract Negotiation, Lease Analysis, Drill Site Acquisition, Wellbore Clearance, Contract Administration, Lease Administration
Education
SMU Dedman School of Law 2012 — 2016
Candidate for Juris Doctor, 2016
Texas Christian University - M.J. Neeley School of Business 2009 — 2012
BBA, Entrepreneurial Management
Marianas Finance Corporation September 2011 - Present
University of Guam January 2013 - Present
University of Guam 2013 - 2014
Red Canoe Credit Union July 2008 - August 2011
US Bank January 2008 - June 2008
Household Finance September 2006 - January 2008
KeyBank October 2005 - August 2006
BankPacific, Ltd. August 2000 - May 2004
Wells Fargo Financial July 1996 - August 1999
Skills
Change Management, Business Coaching, Incentive Programs, Referrals, Train the Trainer, Small Business Lending, Team Building, Strategic Planning, Consumer Lending, Banking, Retail Banking, Budgets, Program Management, Branch Management, Customer Service, Negotiation, Relationship Management, Underwriting, New Business Development, Project Management, Leadership Development, Loans, Business Analysis, Sales Management, Public Speaking, Loan Origination, Training, Business Strategy, Commercial Banking, Business Development, Credit Analysis, Management, Team Leadership, Process Improvement, Operations Management, Credit, Coaching, Vendor Management, Sales, Contract Negotiation, Risk Management, Commercial Lending, Financial Analysis, Leadership, CRM, Business Planning, Marketing Strategy, Marketing, Forecasting, Microsoft Excel
Education
Executive Development Institute, Seattle 2006 — 2006
Certificate, Executive Leadership
University of Guam 1996 — 1999
MBA, Business Administration
University of Guam 1992 — 1996
BBA, Finance & Economics
Notre Dame High School 1988 — 1992
High School Diploma, College Prepatory School
Essex Elementary School September 2009 - Present
Independent School Tutoring September 2009 - Present
Fleet Bank - Formerly CBT - Bank of New England 1986 - 1988
Essex Leasing 1985 - 1986
New England Savings Bank 1982 - 1985
Household Finance 1980 - 1982
Skills
Teaching, Customer Service, Curriculum Design, Curriculum Development, Coaching, Banking, Loan Origination, Consumer Financing, Boating
Education
The University of Connecticut 1976 — 1980
Bachelor's degree, Urban Studies/Affairs
Deluxe Corporation December 2014 - Present
Endurance International Group August 2012 - December 2014
Melbourne IT December 2006 - June 2012
Infomedia Ltd March 2003 - December 2006
NetPaver March 2001 - March 2003
HarvestRoad (Startup) August 1999 - March 2001
carsales.com.au March 1998 - August 1999
Westpac Group (Bank October 1995 - March 1998
Household Finance 1992 - 1995
Skills
B2B eCommerce, Start-ups, Senior Executives, Strategic Planning, Internet, eBusiness, Leadership Development, Business Strategy, Business Management, Business Growth, Profit & Loss Management, Operating Budgets, Cloud Computing, Online Sales, Executive Management, E-commerce, Entrepreneur, Online Marketing, B2B, SEO, SEM, PPC, Email Marketing, B2C, Web Analytics, Social Media Marketing, Online Advertising, Social Media, Digital Marketing, Marketing Strategy, SaaS, Business Planning, People Management, Digital Strategy, Management, E-business, Business Development, Entrepreneurship, CRM, Product Management, Sales, New Business Development, Selling, Mergers & Acquisitions, Professional Services, Strategic Partnerships, Leadership, Salesforce.com, Lead Generation, Account Management
Education
Thornlie Senior High School 1984 — 1988
High School Certificate, All
The University of Western Australia
MBA, Progressing MBA
Comcast Cable May 2011 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2004 - August 2010
Household Finance January 2002 - June 2004
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Property & Casualty..., Risk Management, Health Insurance, Underwriting, Business Analysis, Change Management, Commercial Insurance, Process Improvement, General Insurance, Negotiation, Team Building, Strategy, Sales, Troubleshooting, Leadership, Customer Experience
Education
Kaplan University
CRIMINAL JUSTICE
University of Illinois at Chicago
BlueCat August 2013 - Present
National Conference Services, Inc. (NCSI) 2008 - July 2013
Household Finance 2006 - 2008
Skills
Sales, Government, Marketing, Account Management, Social Media Marketing, New Business Development, Sponsorship Sales, Trade Shows, C-Level Sales, Email Marketing, Fiction Writing, Long Term Business..., Business Development, Network Technology, Marketing Communications, Strategic Partnerships, Automation, DoD, Secure Mobility, Leadership, Solution Selling, Salesforce.com
Education
Towson University
Bachelor, English
Bank of the West October 2014 - Present
US Bank July 2014 - October 2014
US Bank 2013 - July 2014
U.S. Bank 2011 - 2013
Western & Southern Financial Group 2005 - 2009
Choice Capital Funding 2003 - 2005
Household Finance 1998 - 2002
Skills
Consumer Lending, Sales, Credit, Loans, Mortgage Lending, Loan Origination, Financial Services, Training, Cross Selling, Credit Cards, Change Management, Strategic Planning, Banking, Relationship Management, Finance, Small Business Lending, Wealth Management, Strategic Financial..., Branch Management, Residential Mortgages, Financial Planning
Education
University of Central Missouri 2008 — 2010
Bachelor of Science (BS), Accounting
PMI Investments September 2014 - Present
Eagle Home Mortgage October 2012 - October 2013
Comstock Mortgage April 2010 - April 2011
Bankers Mortgage February 1992 - April 2010
Bankers Mortgage September 1992 - April 2008
Guardian Savings August 1989 - February 1992
Old Stone Credit Corporation July 1987 - June 1989
Household Finance March 1984 - June 1987
United States Air Force March 1980 - March 1984
Skills
Mortgage Lending, VA loans, USDA Rural Housing, Jumbos, Self-Employed Borrowers, Residential Investment..., Property Auctions, Distress Properties, First Time Home Sellers, HUD Foreclosures, Military Relocations, Downsizers, Move Up, Executive Homes, Residential Income..., 2-4 Units, PUD, 1-4 Units, Super Jumbo, NMLS Licensed, HomePath, CalHFA, Down Payment Assistance, CHFA, Investment Property..., Hard Money Lending, Creative Real Estate..., Buy & Hold, Fix & Flip, Lease Options, Private Money for...
Education
Santa Monica College
Political Science
Southwest Direct Mortgage March 2012 - Present
CRT Mortgage and Consulting, LLC October 2003 - December 2009
Hunter Financial Group, LLC January 2001 - January 2003
Aames Home Loans March 2001 - July 2001
Conti Mortgage January 1999 - January 2001
Banc One Financial Services 1996 - 1998
Olde Discount Stockbrokers June 1995 - May 1996
Household Finance October 1993 - April 1995
Skills
Negotiation, Compliance, Project Portfolio..., Customer Relations, Entrepreneur, Lead Generation, Account Management, Strategic Planning, Online Marketing, Business Strategy, Customer Service, Business Planning, Team Building, Start-ups, Change Management, New Business Development, Small Business, Entrepreneurship, Credit, Residential Mortgages, Mortgage Lending, Mortgage Banking, Sales, Management, Leadership, FHA, Loans, Real Estate
Education
University of Arizona 1990 — 1993
Business Administration, Finance
Lincoln Land Community College 1987 — 1990
Associate
THE Tri City High School
THE Tri City High School
ActivEngage, Inc. April 2014 - Present
PrimeLending October 2013 - January 2014
Part Time Pros November 2012 - May 2013
Associated Mortgage Corp April 2010 - December 2010
Baer, Timberlake, Coulson & Cates, PC January 2006 - January 2009
Household Finance October 2002 - February 2005
Cingular Wireless December 2000 - April 2002
Skills
Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Learning Quickly, Close Attention to...
Education
Tulsa Community College 2007 — 2007
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Olive High School 1999 — 1999
Diploma, High School/Secondary Diplomas and Certificates
Treadwell Management Group, Ltd. dba Rent One Plus August 1988 - June 2013
Executive Auto Lease of NH October 1987 - August 1988
Rent-A-Center December 1985 - October 1987
Venture Golf and Tractor October 1984 - December 1985
Capitol Dodge September 1983 - October 1984
Household Finance August 1982 - September 1983
Skills
Cross-functional Team..., Team Building, Profit, Analytical Skills, Marketing Strategy, Sales Management, Operations Management, Financial Forecasting, Software Installation, Customer Service, P&L Management, Growth Strategies, Merchandising, Vendor Relationships, Multi-Site Operations, Affinity Programs, Income Statement, Sales Operations, Retail, Executive Management, Direct Sales, Leadership, Forecasting, Start-ups, Sales Process, Business Planning, Pricing, New Business Development, P&L, Loyalty Programs, Office Administration, Account Management
Education
Thomas College 1977 — 1981
BS, Business Management
Manchester West High School 1973 — 1977
State Compensation Insurance Fund February 2003 - Present
State Compensation Insurance Fund June 1989 - February 2003
Household Finance January 1989 - May 1989
Bank of America September 1987 - September 1988
Skills
Insurance, Claims Management, Claim, Claim Investigation, Employee Engagement, Employee Relations, Human Resources, Training, Workshop Facilitation, Process Improvement, Policy, Coaching, Workers Compensation, Team Building, Change Management, Performance Management, Organizational...
Education
UC Riverside 1983 — 1988
Bachelor of Science (B.S.), Business Administration and Management, General
eBay Marketplaces August 2014 - Present
eBay Marketplaces July 2011 - August 2014
US Foodservice April 2008 - July 2011
Great West Mortgage December 2007 - April 2008
Da Vinci Mortgage June 2005 - June 2007
Household Finance November 2003 - May 2005
Skills
Account Management, Credit, Customer Service, Marketing Strategy, Loans, Strategy, Business Development, Business Strategy, Customer Retention, Customer Satisfaction, E-commerce, Mortgage Lending, Online Advertising, Program Management, SEO, Sales, Sales Management, Sales Operations, Salesforce.com, CRM
Education
The University of Georgia 1997 — 1999
Bachelor of Arts, History
Products For Doctors June 2014 - Present
WDC Consulting Services, Inc. 2013 - Present
TK Carsites 2001 - 2013
South Bay Auto Auction 1998 - 2001
Wells Fargo 1988 - 1998
Household Finance 1984 - 1988
Skills
Financial Analysis, Market Analysis, Business Analysis, Credit Analysis, Collections, Communication Skills, Data Analysis, Financial Reporting, Financial Accounting, Financial Services, Strategic Financial..., Financial Investigation, Marketing Research, Managing Meetings, Salesforce.com, Sales Presentations, Consulting, HR Consulting, Business Development, Organizational..., Staff Development, Staff Management, Process Control, Cost Control, Marketing Strategy, Strategic Policy..., Employee Management, Employee Training, New Hire Training, Identify Trends, Long-term Customer..., Decisioning, Revenue Forecasting, Revenue Analysis, Budget Monitoring, Progress Monitoring, Reporting & Analysis, Customer Service, Loan Servicing, Computer Proficiency, Product Knowledge, Client Relations Skills, Profit, Automotive, Automobile, Process Improvement, Budgets, Leadership, Management, Marketing
Education
University of Massachusetts, Amherst
Bachelor of Business Administration (B.B.A.), Management
Kofax September 2013 - October 2014
Caliber Home Loans (FKA-Vericrest Financial/Lone Star) November 2011 - September 2013
Start-up Online MBS Trading Platform Development Company March 2011 - October 2011
National Asset Direct, Inc. November 2007 - November 2010
Accredited Home Lenders September 2004 - September 2007
Wells Fargo July 2004 - August 2004
Household Finance June 2003 - July 2004
Deloitte January 2002 - June 2003
Wells Fargo Bank September 1996 - June 2001
Skills
Notary Public, Due Diligence, Mortgage Lending, Mortgage Banking, Loan Servicing, Loss Mitigation, Asset Managment, Real Estate, Credit, Portfolio Management, Risk Management, Loan Origination, Banking, Process Improvement, Financial Services, Finance, Financial Analysis, Investments, Management, Underwriting, Call Center, Valuation, Executive Management, Mortgage Servicing, Customer Service, Team Building, Credit Risk, Project Management, Negotiation, Mergers, Analysis, Microsoft Excel, Business Analysis, Vendor Management, Access, Accounting, Auditing, Leadership, Data Analysis, Outlook, Insurance, Investment Properties, Sales, Training, Residential Mortgages, Asset Management, Budgets, Business Development, Loans, Mergers & Acquisitions
Education
San Diego State University-California State University 1995 — 2001
BA
DK Company July 2014 - Present
IC Companys June 2011 - June 2014
ACIER CMC STEEL Div. CRAWFORD METAL CORP. June 2003 - June 2011
USINOR CANADA (ARCELOR MITTAL) October 2001 - April 2003
Fishery Products International February 1999 - September 2001
Household Finance January 1997 - November 1998
Skills
SAP, Retail, Accounts Receivable, Wholesale, Process Improvement, Credit Management, Credit Risk, Financial Reporting, Customer Service, Financial Accounting, Account Management, Accounting, Managerial Finance, Credit Analysis, Negotiation, Budgets, Risk Management, Credit, Team Leadership, Cash Flow, Financial Analysis, Forecasting, Cash Flow Forecasting, Cash Management, Finance, Invoicing
Education
Université du Québec à Montréal 1993 — 1996
B.A.A., Accounting
Anthem 2015 - Present
University of Phoenix June 2008 - June 2015
University of Phoenix June 2008 - June 2015
Nationwide Insurance July 2007 - June 2008
Nationwide Insurance June 2006 - October 2007
Household Finance November 2004 - January 2007
HSBC 2003 - 2007
Hospitality Services June 1998 - January 2006
Columbus City Schools June 2003 - June 2004
Nationwide Children’s Hospital March 2002 - June 2002
Skills
sales, Rapport, Instructional Design, Team Leadership, Coaching, Leadership Development, Team Building, Strategic Planning, Organizational..., Training, Leadership, Change Management, Organizational..., Public Speaking, Career Development, Recruiting, Workshop Facilitation, Customer Service
Education
University of Phoenix 2008 — 2011
Master of Education, Adult Learning/Training
The Ohio State University 1998 — 2002
Bachelors of Arts, Psychology
Canfield High School 1992 — 1996
High school diploma
Smart & Final Stores LLC August 2013 - Present
Fresh & Easy Neighborhood Market February 2007 - March 2013
EZ Lube, LLC (currently, Valvoline Instant Oil Change) September 2006 - January 2007
Archstone Smith November 2004 - September 2006
Centex Homes December 2003 - November 2004
McDonald's Corporation June 1996 - November 2003
American Realty Advisors July 1995 - June 1996
Prudential Insurance March 1994 - June 1994
Trent Financial July 1992 - October 1993
Household Finance August 1990 - January 1992
Skills
Real Estate, Due Diligence, Contract Negotiation, Entitlements, Land Acquisition, Tenant, Financial Analysis, Real Estate Development, Location Intelligence, Retail, Leases, Real Estate Transactions, Disposition, Management, Corporate Real Estate, Acquisitions, Commercial Real Estate, Real Estate Economics, Residential Homes, Budgets, Negotiation, Strategic Planning, Multi-unit, Portfolio Management, Valuation, Purchasing, Property, Construction, Landlords, Market Analysis, Investments, Construction Management, Leadership, Tenant Representation, Lease Administration, Property Management, Asset Managment, Shopping Centers, Retail Site Selection, Zoning, Lease Negotiations
Education
University of Southern California 1995 — 1996
MRED, Real Estate Development
University of California, Los Angeles 1985 — 1990
BS, History
Equifax January 2012 - Present
TransUnion, LLC August 2005 - January 2012
GE Consumer Finance May 1997 - August 2005
Household Bank, f.s.b. June 1996 - May 1997
Household International (HSBC) July 1991 - June 1996
Household International (HSBC) May 1990 - July 1991
Household Finance July 1989 - May 1990
Northrop Corporation, DSD September 1985 - July 1989
Burroughs Corporation (Unisys) March 1984 - July 1985
Skills
Credit Risk, Credit, Analytics, Risk Management, Risk, Financial Risk, Finance, Portfolio Management, Financial Modeling, Analysis, Retail Banking, Process Improvement, Strategy, Relationship Management, Business Planning, Credit Analysis, Financial Services, Business Intelligence, Forecasting, Management, Loans, Predictive Analytics, SAS, SDLC, Credit Cards, Predictive Modeling, Leadership, Segmentation, Executive Management, Program Management, Risk Analytics, Credit Scoring, Fraud, Business Analysis, Project Management, Banking, Operational Risk, Financial Analysis, Enterprise Risk..., Six Sigma
Education
University of Illinois at Urbana-Champaign 1979 — 1983
BS
Elk Grove High School 1975 — 1979
Marvell Semiconductor February 2012 - Present
Claremont Properties December 2003 - February 2012
Household Finance April 2002 - October 2002
Quantum (acquired by Maxtor) 1999 - 2001
Skills
Event Planning, Trade Shows, College Recruiting, Office Management, Marketing, Coordinate Events, Coordinating Programs, Marketing Strategy, Recruiting, Advertising, Event Management, Sales, Vendor Management, Cross-functional Team..., Program Management
Education
San Francisco State University
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Bank of America September 2008 - Present
MBNA America November 1994 - August 2008
Discover Card September 1986 - November 1994
Household Finance 1983 - 1986
Skills
Risk Management, Mortgage Lending, Credit Cards, Customer Service, Credit Card Fraud, Call Center, Vendor Management, Credit, Finance, Credit Risk, Call Centers
Education
University of Delaware 1979 — 1983
Bachelor of Science (B.S.), Accounting
Capital One May 2012 - Present
HSBC 2006 - 2012
Household Finance 1998 - 2006
Beneficial Bank 1991 - 1998
Barclays Bank of Delaware October 1988 - 1991
Christina School District June 1984 - October 1988
Skills
Credit Risk, Credit Analysis, Credit, Loans, Financial Risk, Commercial Banking, Portfolio Management, Mortgage Lending, Consumer Lending, Financial Services, Change Management, Auditing, Executive Management, Management, Finance, Customer Service, Process Improvement
Education
University of Delaware 1979 — 1984
Bachelor's Degree, Health and Physical Education/Fitness
Glasgow High School 1975 — 1979
High School
Springfield Ford Lincoln Mercury June 2013 - Present
Glasdon, Inc. October 2011 - October 2012
Leica Biosystems May 2001 - April 2011
The Monitor Daily, Inc. 2000 - 2001
Household Finance 1998 - 2000
Skills
Cold Calling, Sales Operations, Selling, Product Launch, Marketing, Market Development, Sales Process, Management, New Business Development, Selling Skills, Sales Force Development, Sales Presentations, Account Management, B2B, Trade Shows, Direct Sales, Competitive Analysis, Product Marketing, Sales, Sales Management, Medical Devices, Negotiation, Team Building, Customer Service, Capital Equipment, Customer Satisfaction
Education
Salisbury University 1996 — 1998
BA, Communications
Salisbury State University
Bachelor of Arts (B.A.), Communications
Caliber Home Loans June 2012 - Present
360 Mortgage Group January 2011 - June 2012
Bank of America August 2005 - December 2010
Global Mortgage October 2004 - August 2005
New Century Mortgage May 2004 - September 2004
Value Mortgage May 2003 - May 2004
Household Finance September 1997 - May 2003
Skills
Sales, Mortgage Banking, Account Management, Selling, Loans, Mortgage Lending, Refinance, FHA, USDA, USDA Rural Housing, VA loans, Fannie Mae, Freddie Mac, Residential Mortgages, Loan Origination, Mortgage Underwriting, Training, Wholesale Lending, FHA financing, Mortgage Servicing, Government Loans, Loss Mitigation, Reverse Mortgages, Loan Servicing, Construction Loans, Credit, Underwriting, Certified Mortgage..., Home Equity Loans, FHA Financing, VA Loans
Education
University of Findlay 1987 — 1991
Bachelor of Science (BS)
Sogeti October 2007 - October 2008
Aptera Software August 2007 - September 2007
SetFocus April 2007 - July 2007
KP Properties November 2001 - April 2007
Household Finance November 2000 - November 2001
Kforce Technology Staffing April 2000 - August 2000
New Boston Systems October 1999 - April 2000
DuCharme, McMillen & Associates April 1999 - October 1999
Maxim Group November 1998 - April 1999
PowerCerv August 1998 - November 1998
Education
DeVry Institute of Technology
Accounting
Troy University in Montgomery
Computer Science
Mary Kay Inc. June 2006 - Present
Go-Staff October 2011 - November 2011
New Alternatives October 2007 - October 2010
Douglas E September 2005 - September 2007
Mailboxes etc. September 2004 - May 2005
Household Finance September 2003 - September 2004
College Student Loan September 2002 - September 2003
Mission Valley YMCA September 2001 - September 2002
Skills
Prolog, Customer Service, Access, Administration, Spreadsheets, Time Management, Coordination, Microsoft Office, Outlook, Excel, Word, PowerPoint, Customer Relations, Problem Solving, Budgeting, Scheduling, Administrative Support, Inventory Management, Payroll, Mentoring, Data Entry, Non-profits, Teamwork, Negotiation, Writing, Public Relations, Lotus Notes, Retail, Office Management, Microsoft Word
Education
Springfield College
B.S, Human Services
Kelsey-Jenney College
A.A, Paralegal
HSBC August 2008 - Present
HSBC January 2007 - August 2008
HSBC January 2006 - December 2006
HSBC January 2002 - December 2005
Household Retail Services Inc January 1997 - December 2001
Household Finance 1988 - 1997
Skills
Program Management, Employee Engagement, CRM, Relationship Management, Strategy, Leadership, Management, Risk Management, Six Sigma, Strategic Planning, Employee Benefits, Talent Management, Analysis, Human Resources, Sales, Financial Services, Business Intelligence, Marketing, Performance Management, B2B, Budgets, Project Planning, Change Management, Vendor Management, Process Improvement, Contract Negotiation, Project Management
Education
Earthwatch Institute
Executive Education, Sustainability Leadership Program
The University of Chicago - Booth School of Business
Executive Education, Delivering World Class Customer Experience
Duke University Corporate Education
Executive Education, Integrated People Management: Leading Strategy into Action
State University of New York at Buffalo
Bachelor of Arts, Economics, International Business
BHC Insurance April 2009 - Present
Capstone Home Mortgage February 2008 - March 2009
Wells Fargo Home Mortgage October 2006 - February 2008
Synovus Mortgage 2005 - 2006
Chase Home Finance March 2002 - October 2005
Countrywide 2001 - 2002
Household Finance 1999 - 2001
Skills
Insurance, Property & Casualty..., Sales Management, Account Management, Management, Strategic Planning, Commercial Insurance, Sales, Public Speaking, Customer Service, Negotiation, Marketing, Workers Compensation, Customer Satisfaction, New Business Development, Social Media Marketing, Team Building, Professional Liability, Small Business, Employee Benefits, Umbrella Insurance, Employment Practices..., Health Insurance, Brokers, Homeowners, D&O, Casualty, Legal Liability, Commercial Lines, Disability Insurance, Term Life Insurance
Education
University of Arkansas 1990 — 1995
Bachelor of Arts & Science, Communications
Hamburg High School 1986 — 1990
Academic
Chicago Financial Services February 2009 - Present
Chicago Mortgage House September 2007 - February 2009
Guaranteed Rate December 2005 - September 2007
Metropolitan Financial Solutions Co. September 2001 - December 2005
Transworld Systems May 1999 - September 2001
Harris Bank June 1996 - May 1999
Household Bank March 1990 - June 1996
Household Finance March 1989 - March 1990
Casa Lupita May 1985 - September 1989
Bank Associates September 1988 - March 1989
Skills
Refinance, Mortgage Lending, FHA, Residential Mortgages, Banking, Loan Origination, Mortgage Banking, Credit, FHA financing, Analysis, Home Equity Loans, Finance, Real Estate, VA loans, Insurance, Real Estate Financing, Selling, Real Estate Economics, First Time Home Buyers, Reverse Mortgages, Loans, Sales
Education
University of Illinois 1984 — 1988
BA, Economics
University of Illinois at Urbana-Champaign 1984 — 1988
B.A., Economics
Wheaton Central 1983 — 1984
Purrfect Notary May 2009 - Present
Indymac March 2004 - September 2008
Indymac Bank June 2000 - March 2004
Royal Mortgagebanc August 1997 - June 2000
Water & Power Credit Union 1993 - 1998
Household Finance 1981 - 1991
Skills
Banking, Customer Service, Loan Origination, Loans, Mortgage Banking
Education
Project Management Institute 2008 — 2008
PMP, Project Management
University of Colorado Boulder 1977 — 1981
Economics
Talent Insight Group, LLC August 2011 - Present
Dale Carnegie Associates September 2011 - Present
Human Capital Institute December 2011 - Present
CO Society for Human Resources Management December 2011 - December 2014
The Comex Group August 2009 - May 2011
Coca-Cola Enterprises September 2007 - August 2009
Mastercraft Cabinets; Elkay Manufacturing Inc. June 2001 - September 2007
Global Employment Solutions 1999 - 2001
Household Finance 1997 - 1999
Pepsi Cola Bottling Co 1994 - 1997
Skills
Talent Management, Organizational..., Performance Management, Succession Planning, Talent Acquisition, Employee Training, Strategic Planning, Human Resources, Recruiting, Leadership, Employee Relations, Change Management, Leadership Development, Workforce Planning, Coaching, Employee Engagement, Team Building, Organizational..., Training Delivery, Executive Coaching, Strategy, Fluent in Spanish, Interviews, Onboarding, Performance Improvement, Instructional Design, Conflict Resolution, Acquisition Integration, Start-ups, Organizational Design, Consulting, Mergers & Acquisitions, Workshop Facilitation, Team Development, Compensation, Leadership Coaching and..., Professional Speaking..., Culture Change, Training
Education
Columbia University Teachers College
MA, Adult Education
State University of New York at Stony Brook
BA, Linguistics and Psychology
Financial Services Consultency January 2009 - Present
Chuck Barefoot & Associates 2009 - Present
OneWest Bank 2009 - 2013
Strategic Recovery Group May 2007 - January 2009
Master Financial, inc. January 2006 - April 2007
Wells Fargo 2001 - 2005
Household Finance 2001 - 2002
Household Finance 2001 - 2002
Lomas Motgage 1982 - 1996
Skills
Loans, Mortgage Banking, Mortgage Lending, Loan Servicing, Coaching, Loss Mitigation, Mortgage Servicing, Team Management, Management, Financial Analysis, Finance
Education
The University of Texas at Dallas
English Literature Major
Civic Financial Services February 2015 - Present
Springboard Solutions August 2010 - February 2015
Equator Financial Solutions March 2009 - August 2010
USA Self Employed October 2007 - March 2009
Option One Mortgage September 2001 - August 2007
The Planning Solutions Group November 2000 - September 2001
The Mortgage Conduit February 2000 - October 2000
First Magnus Financial February 1998 - September 1999
Amresco May 1996 - November 1998
Household Finance November 1981 - May 1996
Skills
Management, Leadership, Mortgage Banking, Loan Origination, Training, Cross-functional Team..., Process Improvement, Program Management, Credit, Human Resources, Business Intelligence, Finance, Business Analysis, Risk Management, Start-ups, Analysis, Mortgage Lending, Financial Services, Project Planning, Vendor Management, Sales, Loan Servicing, Loans, Business Strategy, Executive Management, Portfolio Management, Quality Assurance, Project Management, Underwriting, Due Diligence, Change Management, Mortgage Underwriting
Education
University of California, Irvine 1991 — 1993
ASU Sandra Day O’Connor College of Law August 2015 - Present
Lewis Roca Rothgerber LLP January 2015 - Present
U.S. Department of Energy August 2014 - December 2014
U.S. Department of Energy January 2011 - August 2014
DOI - Department of the Interior September 2009 - February 2011
Lewis and Roca LLP October 2007 - October 2009
Pascua Yaqui Tribe February 2007 - August 2007
Pascua Yaqui Tribe April 2005 - February 2007
United States Department of Justice October 2002 - April 2005
Household Finance February 1994 - November 1999
Skills
Indian Law, Energy, Economic Development, Litigation, Administrative Law, Appeals, Civil Litigation, Corporate Law, Courts, Due Diligence, Energy Policy, Environmental Law, Environmental Policy, Government, Legal Research, Legal Writing, Legislation, Legislative Relations, Mediation, Policy, Policy Analysis, Program Management, Public Policy, Renewable Energy, Trials, Tribal Gaming, Tribal Law, Commercial Litigation, Arbitration, Politics, Criminal Law
Education
The University of New Mexico School of Law 1999 — 2002
J.D., Indian Law
Stanford University 1979 — 1983
B.A., Economics
Oncue, a Verizon Company January 2013 - Present
Netflix January 2011 - January 2013
ShaferDev 2005 - 2010
Microsoft 1997 - 2002
Knight Ridder Information 1994 - 1997
City of San Jose 1988 - 1994
Household Finance 1985 - 1988
Skills
Agile Methodologies, Cloud Computing, Distributed Systems, Software Development, Scalability, Databases, SQL, Perl, Software Design, SaaS, REST, Web Services, Agile Project Management, Java, Mobile Applications, Software Engineering
Education
San Jose State University 1988 — 1992
M.B.A., Business Administration and Management, General
University of California, Berkeley 1981 — 1985
BA, Economics
Liberty Home Equity Solutions October 2013 - Present
Genworth Financial February 2011 - October 2013
California Department of Veterans Affairs December 2008 - February 2011
Accredited Home Lenders July 2004 - August 2008
HSBC March 2003 - April 2004
Household Finance February 1999 - February 2003
Beneficial Finance June 1989 - February 1999
Skills
Mortgage Lending, Strategic Planning, Leadership, Underwriting, Credit, Team Leadership, Sales Management, Profit, Sales Growth, Financial Audits, Management, Marketing, Mortgage Banking, Executive Management, Loans, Finance, Team Building, Mortgage Underwriting, Customer Service, Loan Origination, Business Development, Training, Sales, Banking, Residential Mortgages, Risk Management
Education
University of California, Davis 1980 — 1984
BA, Politics / Economics
West LA Electrical April 2013 - Present
West LA Electrical Inc. 2013 - 2015
West LA Electrical Inc. 2013 - 2015
Gallegos Mexican Deli April 1996 - March 2012
Household Finance April 1992 - April 1996
Skills
Quickbooks, Excel, Word, Simply Accounting, Accounts Payable, Accounts Receivable, Journal Entries, General Ledger, Payroll, Telephone Skills, Bookkeeping, Invoicing, Spreadsheets, Deposits, Cash Receipts, Payroll Taxes, Bank Reconciliation, Data Entry, Account Reconciliation, Expenses, QuickBooks, Customer Service, Microsoft Excel, Microsoft Word, Budgets, Filing
Education
Santa Monica College 1990 — 1991
Saint Monica Catholic High School 1986 — 1990
Falls Catholic Credit Union August 1988 - Present
Falls Catholic Credit Union August 1988 - Present
Household Finance June 1982 - August 1987
Skills
Supply Chain Management, Customer Service, PowerPoint, Microsoft Word, Strategic Planning, Sales, Sales Management, Microsoft Office, Leadership, Automotive, Banking, Negotiation, Loans, Marketing, New Business Development, Process Improvement, Credit, Credit Unions, Management, Team Building, Financial Analysis, Customer Satisfaction, Coaching, Financial Institutions, Insurance, Budgets, Strategy, Operations Management, Account Management
Education
The University of Akron 1976 — 1978
None, Business/English
Garfield High School 1972 — 1975
Coldwell Banker September 2001 - Present
BroadVision May 1998 - February 2001
Walker Interactive Systems June 1997 - May 1998
VDOnet March 1995 - July 1996
Visioneer March 1995 - March 1996
Household Finance September 1993 - March 1995
Skills
Single Family Homes, Investment Properties, Sales, Contract Negotiation, Business Development, Strategic Partnerships, SaaS, Marketing, First Time Home Buyers, Rental Real Estate, Inside Sales, Direct Sales, Social Media, Web Content Management, Negotiation, Real Property, Project Management, Residential Homes, Multi-Unit
Education
Santa Clara University 1989 — 1993
BS, Finance
Century 21 New Millennium August 2013 - Present
Coldwell Banker June 2010 - Present
Starbucks September 2006 - 2009
Imani Beauty supply store April 2002 - December 2004
Household Finance February 1987 - March 1997
Bank One February 1985 - May 1987
Lazarus Department Store March 1983 - June 1985
State Savings Bank June 1980 - May 1983
Skills
Buyer Representation, First Time Home Buyers, Rentals, Short Sales, Foreclosures, HUD, Real Estate Transactions, Investors, Townhomes, Single Family Homes, Luxury, Property, Buyers, Condos, Marketing, Residential Homes, Property Management, REO, Real Property, New Home Construction, Real Estate License, First Time Home Sellers, New Homes, Relocation Buyers, Refinance, Mortgage Lending, Vacation Homes, Move Up Buyers, Selling, CDPE, FHA, Referrals, Resellers, Real Estate, People-oriented, Relocation, Community Outreach, Home Staging, ABR, Mentoring, Team Leadership, Role Model, Listings, Sales
Education
j y monk real school 2009 — 2009
Real estate Certificate, Real Estate
The Ohio State University
Accounting
Franklin University
Accounting and Related Services
The Ohio State University
Accounting
Bank of the West May 2012 - Present
GC Micro March 2011 - May 2012
Farmers Insurance & Financial Services August 2008 - March 2010
Business Network International, Referral Professionals Chapter 2008 - 2010
Bell Home Loans 2000 - 2009
Union Financial Corporation 1996 - 1998
Household Finance 1992 - 1995
Skills
Credit, New Business Development, Real Estate, Business Development, Sales, Mortgage Lending, Sales Management, Customer Service, Strategic Planning, Negotiation, Investments, Loans, Finance, Refinance, Management, Banking, Account Management, Residential Homes, Credit Analysis, Insurance
Education
University of California, Davis 1987 — 2002
Economics, Economics
San Marin
GEICO July 2010 - Present
Verizon Communications January 2005 - Present
US NAVY (Dynamic Systems Technology) June 2008 - March 2010
Verizon Telecom May 1999 - June 2008
Verizon Communications January 2000 - January 2002
Verizon Communications January 1999 - January 2000
Household Finance June 1998 - May 1999
Education
Saint Pauls College 2004 — 2007
Bachelor of Arts, English and Mass Communications
Saint Pauls College
Bachelor of Arts
Apex Systems March 2015 - Present
Insight Global September 2014 - March 2015
Bank of America 2011 - 2013
Bank of America 2008 - 2011
Bank of America 2003 - 2007
Bank of America 2001 - 2003
Bank of America December 1996 - 2001
Norwest Mortgage Corp. January 1994 - November 1996
Fleet Mortgage Corp 1984 - 1993
Household Finance 1979 - 1984
Skills
Mortgage Banking, Loan Origination, Strategy, Banking, CRM, Credit, Six Sigma, Salesforce.com, Mortgage Lending, Business Process..., Process Improvement, Sales Operations, Financial Services, Management, Leadership, Loans, Business Process Design, Residential Mortgages, Reverse Mortgages, Sales Process, Customer Experience, User Acceptance Testing, Business Analysis, ARIS, DMAIC, Sales Support, User-centered Design
Education
MBA School of Mortgage Banking 2006 — 2007
Course I; Course II
American Institute of Banking 1988 — 1989
Principles of Banking; Law and Banking
Southern Connecticut State University
Communications
United States Army, Walter Reed Army Medical Center February 2007 - Present
United States Army March 2003 - Present
Household Finance February 2000 - February 2003
Education
University of Maryland University College 2007 — 2009
University of Alaska Fairbanks 2004 — 2006
N/A, Science
Cross Country Mortgage July 2015 - Present
Stonegate Mortgage Corporation (NYSE: SGM) May 2008 - May 2015
Firstline Mortgage October 2000 - April 2008
Allied Home Mortgage September 1999 - September 2000
Homegold Mortgage October 1997 - September 1999
Household Finance September 1996 - October 1997
Norwest Financial March 1994 - September 1996
Skills
Over 20 years in..., Refinance, Mortgage Lending
Education
The University of New Mexico 1989 — 1993
Bachelor's Degree, Marketing and Economics
The University of New Mexico - Robert O. Anderson School of Management 1989 — 1993
Bachelor's degree, Marketing and Economics
Kickanotch Mobile July 2011 - November 2011
Service Magic August 2010 - November 2010
UMB Bank January 2010 - August 2010
Gateway Mortgage Corporation 2006 - 2007
Fieldstone Mortgage Company 2006 - 2006
Mulberry Street Mortgage 2004 - 2006
Household Finance May 2003 - November 2003
ET Video September 2001 - April 2003
Skills
New Business Development, Marketing Strategy, Account Management, Sales, Business Development, Mobile Devices, Strategic Partnerships, Advertising, Mobile Applications, Lead Generation, Cold Calling, Digital Media, Marketing, Email Marketing, B2B, Social Media Marketing, Digital Marketing, Online Advertising, Social Networking, Mobile Marketing, Selling, Online Marketing
Education
University of Central Missouri 1997 — 2001
Bachelor, Marketing
Carroll High School 1995 — 1997
Lawrence County Economic Development Corporation December 2012 - Present
Jameson Health System September 2012 - Present
American Cancer Society August 2012 - Present
Howard Hanna November 2005 - Present
Household Finance March 1995 - December 1997
Skills
Investors, REO, Relocation, Real Estate, Buyer Representation, First Time Home Buyers, Relocation Buyers, New Home Sales, Townhomes, Buyers, ABR, Residential Homes, Customer Service, Seniors, Management, Sales, Move Up Buyers, Sellers
Education
Shenango High School
Slippery Rock University of Pennsylvania
Bachelor of Arts
Pikes Peak National Bank April 2011 - Present
Pueblo Bank and Trust October 2008 - January 2011
American Bank of Commerce June 2004 - October 2008
Pueblo Bank & Trust July 1996 - June 2004
UMB Bank March 1989 - July 1996
First Bank April 1988 - March 1989
United Bank/ Colorado Springs National Bank March 1980 - March 1988
Household Finance August 1978 - March 1980
Skills
Commercial Lending, Loans, Credit, Banking, Construction Loans, Finance, Commercial Mortgages, Marketing, Start-ups, Commercial Banking, Small Business Lending, Credit Analysis, Financial Analysis, Risk Management, Credit Risk, Small Business, Business Development, Real Estate Lending, Financial Structuring, SBA, Funding, Consumer Lending, Investment Properties, Portfolio Management, Asset Management, Underwriting, Loan Origination, Mortgage Lending, Executive Management, Lines Of Credit
Education
University of Colorado at Colorado Springs 1973 — 1977
BS, Business Admistration
Widefield High School 1970 — 1973
Diploma
PNC Mortgage February 2014 - Present
M&T Bank January 2004 - January 2014
First Commonwealth Bank June 2000 - January 2004
Vivid Imagery Inc September 1998 - June 2000
Household Finance August 1996 - September 1998
American General Finance September 1994 - August 1996
Skills
FHA, VA, USDA, Mortgage Lending, First Time Home Buyers, Refinance, Loans, Investment Properties, Credit, Mortgage Banking, Real Estate, Consumer Lending, Credit Analysis, Real Estate Transactions, Loan Origination, Banking, Sellers, Short Sales, Relocation, Foreclosures, Investors, Commercial Mortgages, Sales, Residential Homes, Customer Service, Condos, Residential Mortgages, Small Business Lending, Referrals, Underwriting, Commercial Banking, Mortgage Marketing, Investments, VA loans, Home Equity Loans, Commercial Lending, Mortgage Underwriting, Lines Of Credit, Finance, Portfolio Management, Credit Risk, Retail Banking, Real Estate Economics, Cash Management, Cross Selling, Financial Analysis, SBA, Relationship Management, Small Business, Commercial Real Estate
Education
Shippensburg University of Pennsylvania 1988 — 1992
BSBA, Business Management
Big Spring High School 1984 — 1988
Graduate, College Prep
Keller-Heartt Co. January 2000 - Present
Household Finance January 1995 - January 1998
Household Finance January 1985 - January 1987
Skills
Strategic Planning, New Business Development, Contract Negotiation, Negotiation, Sales Management, Business Strategy, Business Development, Budgets, Team Building, Account Management, Marketing Strategy, Project Management, Petroleum, Sales, Marketing, Strategy, Key Account Management, Procurement, Product Development, Logistics, B2B, Purchasing, Pricing, Selling, Operations Management, Forecasting, Management, Business Planning, Competitive Analysis, P&L Management, Start-ups, Cross-functional Team..., Leadership, Manufacturing, Sales Operations, Direct Sales, Supply Chain Management, Sales Process, Marketing Management, Inventory Management, Product Marketing, International Sales, Team Leadership, Market Planning, Retail, Entrepreneurship, Market Research, Market Analysis, Income Statement, Process Improvement
Education
Southern Illinois University, Carbondale 1982 — 1986
B.S., Marketing
Homewood-Flossmoor High School 1978 — 1982
Diploma, Business
New York Life Insurance, MainStay Investments May 2006 - Present
Commercial Risk Services January 2005 - April 2006
Avatar Associates June 2003 - January 2005
BlackRock 1999 - 2003
Household Finance September 1989 - November 1998
Skills
Series 6, Retirement, Equities, Investment Strategies, Relationship Management, Mutual Funds, Investments, Fixed Annuities, Separately Managed..., Series 63, Wealth Management, Asset Allocation, Asset Management, Series 7, Fixed Income, Sales, ETFs, Insurance, Alternative Investments, Retirement Planning, Financial Services, Securities, Portfolio Management
Education
State University of New York College at Oneonta 1987 — 1989
BS, Business Economics
BNY Mellon July 2013 - Present
Bank of New York Mellon October 2010 - July 2013
Morgan Stanley Smith Barney December 2009 - September 2010
BNY Mellon May 2005 - December 2009
Household Finance February 2004 - April 2005
Brown & Brown, Inc. 2002 - 2004
Skills
Investments, Banking, Customer Retention, Risk Management, Financial Services, Securities, Insurance, Finance, Process Improvement, Loans, Capital Markets, Accounting, Relationship Management, Credit Analysis, Investment Management, Mutual Funds
Education
State University of New York College at Oswego 1998 — 2002
Bachelors, Business Administration
Liverpool Highschool 1994 — 1997
Monkey Nuts August 2007 - Present
United Local Credit Union September 1994 - April 2007
Household Finance February 1981 - September 1984
Skills
Customer Service, Team Building, Strategic Planning, Public Speaking, Fiction, Novels, Fiction Writing, Non-fiction, Budgets, Short Stories, Research, Freelance Writing
Education
University of Central Missouri 1978 — 1980
General
Oak Park High School 1975 — 1978
General
BUILD 2008 - Present
Home Financial Services December 1999 - Present
IR 2001 - 2002
Royal Mortgage Bank April 1998 - May 1999
Household Finance 1982 - 1997
Skills
Mortgage Lending, Loans, Leadership, FHA, Refinance, Mortgage Banking, Team Building, Underwriting, Entrepreneurship, Loan Origination, Credit, Reverse Mortgages, Executive Management, Residential Mortgages, Loss Mitigation, Sales Management
Education
University of Michigan 1977 — 1981
BA
7-Eleven July 2013 - Present
7-Eleven August 2011 - Present
Yum! Brands March 2010 - August 2011
7-Eleven December 2006 - April 2010
7-Eleven March 2005 - December 2006
Household Finance May 2004 - February 2005
Timothy E. Baxter & Associates, P.C. June 2003 - May 2004
McCall & Trainor, P.C. May 1999 - June 2003
Skills
Franchising, Real Estate Development, Convenience, Retail, Real Estate, Direct Sales, Recruiting, Business Planning, Merchandising, Profit, Strategic Planning, Marketing, Store Management, Income Statement, Coaching, P&L Management, Franchise Consulting, Multi-unit, P&L, Team Building, Location Intelligence, Negotiation, CRM, Selling, Leases, Contract Negotiation, Sales
Education
University of Detroit Mercy 1995 — 1998
J.D., Juris Doctor
University of Michigan-Flint 1990 — 1994
BA, Political Science
Citi Private Bank 2006 - Present
Fifth Third Bank 2004 - 2006
ORIX 1999 - 2004
GE Capital 1996 - 1998
Household Finance 1982 - 1995
Skills
LBO, Loans, Commercial Lending, Commercial Banking, Credit, Structured Finance, Middle Market, Securities, Asset Based Lending, Finance, Mergers & Acquisitions, Portfolio Management, Financial Risk, Banking, Credit Analysis, Equities
Education
University of Illinois Chicago 1980 — 1981
MBA CPA, Finance Accountin
University of Illinois at Urbana-Champaign 1975 — 1979
BS, Chemistry
Young Artists Conservatory of Music 2005 - Present
Self Employed January 1988 - Present
Household Finance June 1988 - January 1993
Skills
Performing Arts, Music, Nonprofits, Art, Event Planning, Arts Administration, Festivals, Music Education, Musical Theatre, Theatre, Fundraising, Classical, Improvisation, Grant Writing, Acting, Creative Direction, Piano Instructor, Community Arts..., Youth Empowerment
Education
Simpson University 1984 — 1988
Bachelor of Business Administration (BBA), Business/Managerial Economics
Deerland Enzymes July 2015 - August 2015
Cenveo October 2014 - March 2015
Beazer Homes August 2014 - October 2014
West Corporation (Comcast) 2013 - 2014
Professional Care Agency March 2008 - April 2013
Allied Home Mortgage Capital Corp September 2007 - April 2011
Professional Care Agency March 2008 - February 2010
New Horizon Financial January 2004 - October 2007
Household Finance March 2002 - January 2004
Skills
Recruiting, Sourcing, Talent Acquisition, Phone Screening, Time Management, Management, Job Evaluation, Interviews, New Hire Orientations, Testing, Background Checks, Employee Relations
Education
Strayer University 2014 — 2016
Bachelor's degree, Human Resources Management and Services
Brooks School of Logistics 2013 — 2013
Logistics Consultant
J.M. Tate High School 1993 — 1997
Raymour & Flanigan March 2009 - Present
Raymour & Flanigan April 2004 - Present
Raymour and Flanigan January 2001 - February 2009
Raymour & Flanigan June 1999 - December 2000
Household Finance September 1996 - June 1999
NationsCredit Financial Services July 1995 - September 1996
Raymour & Flanigan Furniture January 1994 - July 1995
Atlantic Refining & Marketing October 1986 - December 1993
Skills
Loss Prevention, Fraud, Organized Retail Crime, Internal Investigations, Investigation, Crime Prevention, Background Checks, Skip Tracing, Collections, Microsoft Office 2007, Corporate Fraud..., Retail Management, Partnership Devlopment, Shrink Reduction, Workplace Investigation, Organizational..., Business Ethics, Interviewing Skills, People Development, Awareness, Training, Asset Protection, Retail, Excell, Data Analysis, Microsoft Excel, Security Management, Physical Security, Store Management, Policy, Surveillance, Private Investigations, Security Audits, Risk Assessment, Profit, Shrinkage, Multi-unit, Store Operations, Corporate Security, CCTV, Time Management, Interrogation, Inventory Management, Inventory Control, New Store Openings, Income Statement, Big Box, POS, Hiring, Planograms
Education
SUNY Oswego 1992 — 1996
Bachelor's degree, Vocational Technical Education
Utica School Of Commerce 1986 — 1991
AOS, Business Administration and Management, General
Mark Moore San Diego October 1998 - Present
Ameriquest Mortgage January 1996 - January 1998
Household Finance January 1995 - January 1996
New York Life Insurance Company January 1993 - January 1994
Gaeden & Enderberry January 1990 - December 1992
Skills
California Department..., NMLS License 874906, CA BRE Broker License, Mortgage Lending, Loans, FHA, Real Estate, Investment Properties, Mortgage Banking, Refinance, Credit, Finance, Banking, Underwriting, Referrals, Social Media Marketing, Short Sales, Microsoft Office, REO, Foreclosures
Education
University of California, Santa Barbara 1988 — 1992
Bachelor of Arts (B.A.), Business Economics, Accounting Emphasis
Madison High School
NorthShore Gymnastics Association April 2006 - Present
Arden Fabrication Inc. November 2003 - May 2006
Midwest Gymnastics October 2003 - April 2006
Track-1 Technology 2003 - 2005
American Express Financial Advisors August 2000 - November 2003
Spirit Gymnastics February 1995 - October 2003
Household Finance October 1998 - August 2000
Ottenhoff Painting June 1995 - October 1998
Skills
Strategic Planning, Public Speaking, Customer Service, Sports Marketing, Coaching, Leadership, Fundraising
Education
University of Minnesota-Twin Cities 1990 — 1995
B.A., Political Science
Fidelity Investments August 2006 - Present
Fidelity Investments August 2006 - Present
New England Regional Mortgage Corp. February 2002 - July 2006
Spinx Restaurent September 1999 - February 2002
Household Finance July 1997 - August 1999
Skills
Mutual Funds, Investments, Financial Services, Equities, Retirement Planning, Portfolio Management, Wealth Management, Risk Management, Customer Satisfaction, Hospitality, Team Leadership, Teamwork, Team Motivation, Team Building, Marketing Communications, Communication, Market Research, Online Marketing, Product Marketing, Marketing, Advertising, Financial Advisory, Advertising Sales, Online Advertising, Sales Presentations, Direct Sales
Education
University of Massachusetts Lowell 1998 — 2002
Computer Science
lowell high school 1994 — 1997
high school diploma
Asurion October 2006 - Present
Citigroup February 1998 - October 2006
Household Finance June 1991 - February 1998
Skills
IVR, Call Center, Call Centers, Telecommunications, Avaya, Operations Management, Agile Methodologies, Integration, Business Analysis, Leadership, Contact Center..., Contact Center Strategy, Contact Center..., Contact Center..., Business Process..., Contact Centers, Product Management, Project Management, Outsourcing, CTI, Process Improvement, Customer Experience, Workforce Management, Vendor Management, Management
Education
The University of Kansas 1988 — 1991
Lawrence High School
Self-employed March 2011 - Present
Household Finance June 2003 - January 2008
Skills
Sales, Licensed Insurance..., Boat Building, Marine Repairs, loftsman, Carpentry, Blueprint Reading, Teaching, Boating, Supervisory Skills, Plumbing, Accounting, Electricians, Management, Banking, Human Resources, Insurance, Pastoral Counseling, Conflict Resolution, Hand Drafting, Inventory Control, Contract Negotiation, Writing, Retail Category..., Labor Relations, Crisis Intervention, Construction, Construction Management, Production Managment, Public Speaking, Customer Service, Social Media Marketing, Team Building, Sales Management, Public Relations, Leadership, Microsoft Office, Marketing, Marketing Strategy, Strategic Planning
Education
SUNY Empire State College 1989 — 1991
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Trinity College of the Bible and Trinity Theological Seminary
Candidate PhD, Biblical Counseling
Proficio Mortgage Ventures, LLC - Reverse Mortgage Division September 2008 - Present
Bank of America 2004 - 2008
Household Finance 1997 - 2004
Skills
VA loans, Mortgage Lending, Refinance, Mortgage Banking, Loans, Loan Origination, FHA, Residential Mortgages, USDA, FHA financing, Government Loans, Certified Mortgage..., Mortgage Underwriting, Construction Loans, Reverse Mortgages, FHA Financing, VA Loans
Education
Santa Barbara Business College-Santa Maria 1995 — 1997
Accounting and Finance
Robert Half International November 2011 - Present
Robert Half International July 2008 - November 2011
Household Finance October 2005 - June 2008
Skills
Recruiting, Applicant Tracking..., Talent Acquisition, Temporary Staffing, Temporary Placement, Employee Relations, Staffing Services, Cold Calling, Human Resources, Technical Recruiting, Internet Recruiting, Contract Recruitment, Account Management, Sourcing, Talent Management, Sales
Education
San Diego State University-California State University 2000 — 2005
Bachelor's, Economics
Money Management International November 2012 - September 2014
Novadebt June 2007 - April 2011
Household Finance February 2005 - May 2007
Education
San Diego Mesa College
Business/Managerial Economics
U S Lloyd's May 2013 - Present
Penn Global Marketing January 2013 - May 2013
The BankCard Group January 2013 - May 2013
Contractor at U.S. Army Corps of Engineers 2010 - 2012
MortgageNet September 2006 - September 2008
The Korea Third Military Academy August 2003 - July 2004
Household Finance July 1992 - September 1994
Skills
National Pharmaceutical..., Project Management..., Search Engine Marketing..., Black Belt Tae Kwon Do, General Lines Agent,..., Sales, AHIP Certification, Medicare and HMO Humana..., Sales Presentations, Insurance, Negotiation, Account Management, Marketing, Key Account Management, Training, Sales Management
Education
SUNY Oswego 1986 — 1990
Bachelor of Science, Marketing
Crescent Fitness April 2012 - January 2013
Anytime Fitness Winter Springs April 2007 - April 2012
Orlando Health February 2005 - November 2011
HealthSouth April 2001 - 2003
Horizon Open MRI June 2000 - April 2001
Household Finance November 1998 - June 2000
Skills
Public Speaking, Event Planning, Coaching, Microsoft Office, Program Development, Cpr Certified, Customer Service, Event Management, Leadership, Marketing, Leadership Development, Healthcare, Team Building, Team Leadership, Training, Public Relations, Social Media, Strategic Planning, PowerPoint
Education
Valencia College 2004 — 2006
A.S., Radiography
University of Louisiana at Lafayette 1995 — 1998
B.A., Public Relations
high school 1985 — 1989
Citivest Residential Real Estate 2012 - Present
Picot Real Estate March 1997 - Present
Household Finance 1996 - 1997
Skills
Experienced in real..., Sellers, Short Sales, Condos, Foreclosures, Relocation, Real Estate, First Time Home Buyers, REO, Negotiation, Single Family Homes, Buyer Representation, Listings, Investment Properties, SFR, Investors, Property, 1031 Exchanges, Townhomes, Seller Representation, Move Up Buyers, Sales, Income Properties, New Home Sales, Buyers, HUD, Real Property, Referrals, Vacation Homes, Real Estate Transactions, Seniors, ABR, Luxury, New Homes, FHA, Residential Homes
Education
Southwest Texas State University 1989 — 1994
Bachelor of Science in Criminal Justice, Law Enforcement
Takeda Pharmaceuticals October 2003 - Present
The Mountain Retreat & Learning Center August 2010 - May 2013
Thoroughbred Times July 1999 - October 2003
Household Finance June 1997 - July 1999
Skills
Public Speaking, Social Media, Writing, Consultative Selling, Sales Management, Pharmaceutical Sales, Healthcare, Budgeting, Pharmaceuticals, Situational Leadership, Salesforce Training, Diabetes, Gout, Neuroscience, Pharmaceutical Industry, Gastroenterology, Cardiology, Product Launch, Neurology, Endocrinology, Rheumatology, Managed Care, Sales Effectiveness, Selling, Nephrology, Hospital Sales, Sales Operations, Sales Force Development, Sales
Education
Western Carolina University 2014 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
University of Evansville 1988 — 1993
BA, Secondary Education - US History, World History, and Geography
Harlaxton College 1991 — 1991
British Studies
Fortis Management Group LLC July 2015 - Present
Extendicare August 2012 - July 2015
Heritage Nursing and Rehabilitation & Cedar Springs Health and Rehabilitation Center March 2012 - August 2012
Interactivation Health Networks June 2010 - February 2012
Elite Building Services 2004 - 2010
Household Finance 2002 - 2004
Skills
Sales Operations, Customer Service, Sales Process, Marketing, Account Management, Recruiting, Inside Sales, Direct Sales, Sales, Detail Orientation, Customer Relations, Outstanding Customer..., Business Development, Sales Support, Healthcare, Home Care
Education
Southeastern Community College 1984 — 1986
Associate's degree
Burling Comunity High School 1980 — 1984
American Property Management 2010 - 2010
Andy Hsu & Associates 2010 - 2010
Century 21 Horizon 2006 - 2009
BMH Italian 2005 - 2007
USA Federal Credit Union 2004 - 2005
The Walters Management Group 2001 - 2003
Household Finance 1997 - 2001
Skills
Real Estate, Restaurants, Collections, Customer Service, Credit, Microsoft Excel, Microsoft Word, Outlook, Research, Data Entry, Leases
Education
University of Phoenix 1998 — 2000
BS, Business Management
San Diego Mesa College 1975 — 1978
AA, Medical Office Occupations
Cigna January 2015 - Present
CIGNA Healthcare April 2010 - January 2015
Household Finance 2006 - 2009
Skills
Account Management
Education
Slippery Rock University of Pennsylvania 1998 — 2004
BS, Marketing
Nantucket Homes September 1988 - Present
Knorps, LLC March 2010 - Present
Citibank November 1988 - October 1993
Household Finance November 1985 - October 1988
Skills
Cloud Computing, Contract Negotiation, Credit Cards, Customer Service, Data Center, First Time Home Buyers, Foreclosures, Insurance, Investment Properties, Banking, Loans, Marketing, Marketing Strategy, Mortgage Lending, Negotiation, Networking, New Business Development, Portfolio Management, Public Relations, Real Estate, Relocation, Residential Homes, Sales, Sellers, Selling, Short Sales, Strategic Planning
Education
University of Illinois at Urbana-Champaign 1964 — 1968
BS, Math & Computer Science
LeaderOne Financial September 2014 - Present
PrimeLending November 2013 - September 2014
Wells Fargo Home Mortgage April 2012 - September 2013
Union Bank 2011 - 2012
First Continental Financial Services / Allegiance Financial, San Diego, CA 2000 - May 2011
Americas Moneyline January 1997 - January 1999
Household Finance March 1994 - November 1997
Household International 1994 - 1996
Skills
Mortgage Lending, FHA, Mortgage, Loans, Loan Origination, VA, Real Estate, Residential, Sales Management, P&L Management, Team Building, Selling, Refinance, Lead Generation, Financial Analysis, Strategic Planning, Management Consulting, Telemarketing, Talent Acquisition, Mortgage Banking, Consumer Lending, Residential Homes, Finance, Negotiation, Business Development, Leadership, Management, Reverse Mortgages, Training, Commercial Banking, Sales, Real Estate Financing, Customer Retention, Recruiting, Investments, Credit, Insurance, Operations Management, Entrepreneurship, Analysis, Commercial Lending, Financial Services, Executive Management, Underwriting, Marketing Strategy, Banking, Residential Mortgages, Credit Analysis, Customer Service, Construction Loans
Education
San Diego State University-California State University 1989 — 1991
B.S.
Naples American
Environmental Packaging Technologies August 2010 - September 2011
Wells Fargo Bank September 2006 - August 2010
Household Finance February 2005 - September 2006
Education
Tarleton State University 2003 — 2005
MBA, Business Adminstration / Human Resource Management
Tarleton State University 2001 — 2002
BSBA, Business Administration / Human Resource management
NorthStar Resources Group Inc. October 2008 - Present
Avvid Communications October 2005 - April 2007
Household Finance October 1996 - August 2002
Education
University of Florida College of Medicine 1992 — 1997
bsn, nursing
Westlake Hills Vision Center July 2011 - Present
Selma Eye Care May 2010 - Present
Household Finance August 2003 - April 2009
Pebble Creek Country Club May 1999 - August 2003
Skills
Team Building, Cold Calling, Forecasting, Sales, Training
Education
Texas A&M University 1996 — 2002
Bachelors, Agricultural Development
Gainsight January 2014 - Present
Bullhorn November 2012 - December 2013
Sendouts January 2011 - November 2012
Sendouts LLC May 2007 - February 2011
Household Finance March 2005 - May 2007
Skills
Customer Relations, Customer Satisfaction, Customer Service, Human Resources, Applicant Tracking..., Temporary Placement, Management, Account Management, Salesforce.com, Marketing Automation, SaaS, Sales, Cold Calling, Sales Management, Training, Recruiting, Marketing, Organization, New Business Development, Negotiation, Online Advertising, Access, Marketing Strategy, CRM, Consulting, Project Management, Customer Experience, Customer Retention, Building Relationships, Microsoft Office, Team Building, Team Leadership, Call Center, Technical Support, Software Implementation, Leadership, Team Management, Professional Services, Talent Acquisition, Networking, Strategy
Education
Southeast Missouri State University 2000 — 2004
Bachelor of Science, Business and Marketing
CJ Affiliate by Conversant (acquired by Epsilon / Alliance Data) January 2014 - Present
Conversant, LLC July 2012 - December 2013
Dotomi, a ValueClick Company March 2010 - July 2012
Rakuten LinkShare Corporation February 2009 - March 2010
Rakuten LinkShare Corporation April 2005 - January 2009
GE Money 2002 - April 2005
Market Day 1998 - 2001
Household Finance 1992 - 1997
Skills
Online Advertising, Marketing Strategy, Display Advertising, Affiliate Marketing, E-commerce, Direct Marketing, Database Marketing, CRM, Data Analysis, Team Leadership, Customer Acquisition, Email Marketing, Account Management, Advertising, Marketing, Lead Generation, Marketing Management, Strategy, Online Marketing, Integrated Marketing, Product Management, Analytics, Market Research, Mobile Marketing, Entrepreneurship, Leadership, Digital Strategy, Digital Marketing, Web Analytics, Market Analysis, Direct Mail, Interactive Marketing, Multi-channel Marketing, Strategic Partnerships, Segmentation
Education
University of Dayton 1989 — 1990
MBA, Marketing
University of Dayton 1984 — 1988
MIS, Decision Sciences; Minor: Computer Science
State of Washington Dept of Social and Health Services (ADS) June 2013 - Present
Employement Security Department January 2010 - June 2013
Weyerhaeuser March 1981 - December 2009
Weyerhaeuser January 2008 - October 2009
Weyerhaeuser 2000 - 2009
Household Finance 1976 - 1981
Harborstone Credit Union 1972 - 1975
Skills
SDLC, Quality Assurance, Testing, Change Management, Leadership, Business Process, Management, Requirements Analysis, User Acceptance Testing, Process Improvement, Project Management, Requirements Gathering, ITIL, SharePoint, IT Service Management, Analysis, ERP, Integration, SQL, Visio, Coaching, Business Analysis, C#, Troubleshooting, Employee Training, Vendor Management, Team Leadership, Agile Methodologies, Training, Business Requirements, Software Documentation
Education
Southern Illinois University, Edwardsville 1974 — 1976
MBA, Accounting/Finance
The Ohio State University 1967 — 1971
BS, Elementary Education
James City County January 2014 - Present
WestStar Mortgage June 2008 - Present
Breakwater Mortgage Corp. April 2004 - June 2008
Household Finance August 2000 - April 2004
Conseco Finance January 2000 - August 2000
First Union Mortgage April 1998 - January 2000
Beneficial Finance March 1994 - April 1998
Skills
Mortgage Lending, VA loans, FHA, Refinance, Mortgage Banking, Residential Mortgages, Jumbo Mortgage, Credit, Credit Analysis, Credit Scoring, Credit Management, Real Estate, Loan Servicing, Consumer Lending, Loans, Referrals, Constituent Relations, Sales, VA Loans, First Time Home Buyers
Education
University of Delaware 1989 — 1993
Bachelors, Business
William Penn High School 1985 — 1989
Diploma, College Prep
AMETEK Programmable Power July 2010 - Present
AMETEK PROGRAMMABLE POWER, INC. July 2010 - Present
Wealth Financial Life January 2009 - January 2010
HAVI LOGISTICS — San Diego, CA 2009 - 2010
Olympic Staffing Agency January 2007 - January 2008
Ameriquest Mortgage Company January 2005 - January 2006
Household Finance January 2003 - January 2005
Chaparral Motorsports January 2000 - January 2002
Skills
Access, Sales, Management, New Hire Orientations, Benefits Administration, Employee Relations, Onboarding, HR Policies, Human Resources, Customer Service, Talent Acquisition, Recruiting, Employee Benefits, Performance Management, Employee Engagement, FMLA, Temporary Placement, Employee Training, Training, Applicant Tracking..., Sourcing, HRIS, Interviews, Deferred Compensation, Workforce Planning, Payroll, Labor Relations, College Recruiting, Compensation & Benefit, Talent Management, Succession Planning, Hiring, Personnel Management, Internet Recruiting, Organizational...
Education
San Diego State University-California State University 2007 — 2009
BA in Liberal Studies, Multi Subject Elementary Education with a specialization in Literature
San diego state University 2007 — 2009
Bachelor of Arts (BA), Literature
Chaffey community college — Rancho
General Education
Zimbrick Inc. August 2014 - Present
Zimbrick Acura Middleton June 2013 - August 2014
Penske Automotive Group February 2013 - May 2013
Zimbrick Honda, Fish Hatchery Road February 2011 - February 2013
Expert Roofing July 2009 - February 2011
Northwestern Mutual Financial Network January 2008 - October 2008
Restaino Bunbury & Associates June 2006 - December 2007
InterVarsity Christian Fellowship July 1997 - June 2006
Household Finance 1996 - 1997
Skills
Fundraising, Negotiation, Public Speaking, Customer Service, Microsoft Office, Strategic Planning, Automotive, Customer Satisfaction, Sales, Teaching, Problem Solving, Collaborative Problem..., Critical Thinking, Listening Skills, Team Facilitation, Team Leadership, Process Improvement, Marketing Strategy, Social Networking, Event Planning, Excel, Management, Selling, Training, Strategy, Time Management, Team Building, Recruiting
Education
University of Illinois at Urbana-Champaign 1992 — 1996
BA
Crystal Lake Central High School 1988 — 1992
Advanstar Communications July 2009 - May 2010
Advanstar Dental Media September 2003 - March 2010
Thomson Corporation July 1993 - September 2003
Advanstar Communications 1992 - 1993
Household Finance September 1989 - May 1990
Skills
Adobe Creative Suite, Microsoft Office, Graphic Design, Creative Direction, Layout, Magazines, Publications, Marketing, Editing
Education
Southern Illinois University, Carbondale 1985 — 1989
Bachelor of Science
Carbondale Community High School 1981 — 1985
Simoniz May 2009 - Present
Equinox 2009 - Present
Zurich 2003 - 2009
Household Finance 1999 - 2001
Auto One Acceptance, LLC 1992 - 1997
Skills
Sales Management, Customer Service, New Business Development, Account Management, Customer Retention, Fitness Training, Sales, Management, Strength Training, Coaching, Inventory Management, Training, Customer Satisfaction, Sales Presentations, Selling, Operations Management, Sales Process, Sales Operations, Forecasting, Personal Training, Automotive, Advertising, Profit, Negotiation, Business Planning, Retail
Education
Texas A&M University 1986 — 1990
Bachelor, B.A., Modern Languages
Texas A&M University
B.A. Modern Languages (French), French Language and Literature
State Farm Bank September 2011 - Present
State Farm Bank June 2010 - September 2011
Harris & Harris Collections January 2010 - June 2010
Axiant LLC March 2009 - November 2009
Wachovia May 2008 - March 2009
Outsourcing Solutions Inc January 2005 - April 2008
Advanta June 2002 - August 2003
Sears, Robuck and Company -- Sears Credit November 1997 - June 2002
Wells Fargo Bank April 1996 - November 1997
Household Finance 1989 - 1996
Skills
Credit Cards, Risk Management, Vendor Management, Analytics, Strategy, Leadership, Forecasting, Portfolio Management, Management, Change Management, Financial Services, Cross-functional Team..., Financial Risk, Finance, Banking, Data Analysis, Mergers & Acquisitions, Business Process..., Business Process, Six Sigma, Executive Management, Project Management, Credit, Team Building, Training, Credit Risk, Business Analysis, Analysis
Education
University of Missouri-Columbia 1982 — 1985
MBA, Business
United States District Court, District of Oregon September 2010 - September 2012
United States District Court, District of Oregon January 2010 - May 2010
Douglas County District Attorney's Office August 2009 - November 2009
Davis Wright Tremaine LLP May 2009 - July 2009
Lane County Circuit Court January 2009 - April 2009
Professor Ralph James Mooney, University of Oregon School of Law August 2008 - January 2009
TransUnion Settlement Solutions, Inc. June 2004 - July 2007
TransUnion Settlement Solutions, Inc. June 2003 - June 2004
TransUnion Settlement Solutions, Inc. July 2002 - June 2003
Household Finance March 2000 - January 2002
Skills
Mediation, Insurance, Litigation, Legal Research, Legal Writing, Civil Litigation, Corporate Law
Education
University of Oregon School of Law 2007 — 2010
J.D.
The Johns Hopkins University 1994 — 1998
B.A., Social Science, minor in Psychology
Currently Seeking New Opportunites March 2014 - Present
CitiMortgage / Citibank NA September 2012 - Present
CitiMortgage / CBNA October 2010 - September 2012
Citimortgage / CBNA August 2009 - September 2010
Precision Mortgage November 2008 - August 2009
Countrywide Correspondent Lending Division September 2003 - September 2007
Household International September 2000 - September 2003
Household Finance February 1988 - April 2003
Ameriquest Mortgage September 1994 - September 1997
Skills
Loans, Credit, Finance, Mortgage Lending, Underwriting, Mortgage Banking, Mortgage Underwriting, FHA, Loan Origination, Financial Risk, Residential Mortgages, Credit Analysis, Banking, Refinance, Loss Mitigation, Credit Risk
Education
University of Phoenix 2007 — 2009
MBA, Business
University of California, Santa Barbara 1981 — 1985
Bachelor of Arts (BA), English
Equifax October 2013 - Present
Equifax April 2012 - October 2013
Wells Fargo Bank June 2008 - August 2011
Wachovia, A Wells Fargo Company June 2008 - October 2010
Household Finance January 2005 - May 2008
Skills
Series 6, Series 63, Loans, Mortgage, Investments, Credit, Teamwork, Credit Analysis, Mortgage Lending, Consumer Lending, Banking, Financial Planning, Customer Service, Mutual Funds, Portfolio Management, Risk Management, CRM, Finance, Strategic Financial..., Insurance
Education
University of Alabama 1998 — 2003
Bachelor's
Montgomery County Juvenile Court December 2011 - Present
AT&T, Inc July 2001 - Present
Bank One January 2001 - June 2001
Household Finance March 1997 - June 2000
Iron Mountain, Inc January 1996 - January 1998
Skills
Budget, Customer Service, PowerPoint, Microsoft Excel, Customer Satisfaction, Legal Research, Legal Writing, Legal Compliance, Legal Services, Legal Support
Education
Sinclair Community College 2010 — 2012
Associate, Paralegal
Tulane University 1992 — 1995
Bachelor of Science, Psychology
HSBC May 2013 - Present
HSBC October 2008 - May 2013
HSBC Consumer Mortgage Lending October 2006 - November 2008
HSBC Consumer Lending August 2004 - October 2006
Household Finance 2002 - 2004
Household Finance 2001 - 2003
Household International August 2000 - August 2001
Skills
Credit, Analysis, Portfolio Management, Management, Business Analysis, Governance, Business Planning, Leadership
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2000
Masters of Accountancy
University of Iowa - Henry B. Tippie College of Business 1995 — 1999
BBA, Accounting
Edward Don & Co February 2008 - March 2010
Mortgage Lenders Network 2006 - 2007
Harris Bank July 2003 - January 2006
Cole Taylor Bank October 1997 - July 2003
Household Finance January 1993 - October 1997
Education
University of Illinois at Chicago
Bachelors, Marketing
Ocwen Financial LLC. 2006 - 2007
Opus CMC 2005 - 2006
GE Auto Finance 2000 - 2001
Household Finance 1989 - 1996
Skills
Loss Mitigation, Loan Origination, Real Estate, Loan Servicing, Mortgage Underwriting, Loans, Mortgage Banking, Due Diligence, Mortgage Lending, Mortgage Servicing, Residential Mortgages, Default, Underwriting, Credit Analysis
Education
University of Missouri-Columbia
Black Knight Financial Services December 2012 - Present
Wells Fargo May 2012 - Present
Wells Fargo April 2008 - September 2011
Wells Fargo Bank June 2003 - April 2008
Bombardier Capital 1997 - 2003
Household Finance 1989 - 1992
Skills
Consumer Lending, Business Process..., Process Engineering, Efficiencies, Underwriting, Re-engineering, Process Improvement, Credit, Business Process, Balanced Scorecard, Business Analysis, Six Sigma, Loans, Process Management, Mortgage, Servicing, Savings, Financial Data, Management Consulting, Metrics, Executive Management, Project Plans, Business Requirements, Strategic Business, Performance Metrics, Change Management, Business Management, Prioritization, Customer Experience, Process Mapping, Change Leadership, Operational Excellence, Operations Management, Cross-functional Team..., Business Process Design, Operational Efficiency, Performance Improvement, Gap Analysis, Continuous Improvement, Business Change..., Business Strategy, Business Transformation, Organizational Change, Program Management, DMAIC, Project Implementation, Financial Analysis, Business Case, Mentoring, Team Building
Education
University of Colorado Boulder 1981 — 1985
BA, Economics
Marquee Mortgage January 2009 - Present
American Sterling Bank June 2008 - Present
personniq February 2008 - Present
New Century Mortgage 2003 - 2007
Washington Mutual January 1999 - June 2003
Investors Mortgage 1996 - 1999
Household Finance 1981 - 1990
Education
University of Massachusetts Lowell 1978 — 1981
BS, Business Management
www.HispanoEntrepreneur.com September 2014 - Present
www.MarcieQuintana.com September 2009 - Present
Coldwell Banker Residential December 2007 - Present
Corcoran Consulting and Coaching October 2009 - January 2011
Coldwell Banker Coon & McCreary December 2004 - December 2007
The Clorox Company February 2004 - October 2004
Excelligence Learning Corp September 1999 - February 2004
Household Finance August 1998 - September 1999
Hewlett-Packard April 1998 - August 1998
EY April 1997 - April 1998
Skills
Business Coaching, Life Coaching, Lifestyle Coaching, Leadership, Organization Skills, Entrepreneurship, Event Planning, Travel Planning, Investors, REO, Sellers, Listings, Short Sales, First Time Home Buyers, Buyer Representation, Relocation, Foreclosures, Single Family Homes, New Home Sales, Referrals, Investment Properties, Condos, Real Estate, Townhomes, SFR, 1031 Exchanges, Move Up Buyers, FHA, Real Estate Transactions, Income Properties, Luxury, Buyers
Education
Institute for Professional Excellence in Coaching (iPEC) 2008 — 2009
Certified Professional Coach, Personal & Business Coaching, CPC, ELI-MP
San Jose State University 1993 — 1996
Bachelor of Science (B.S.), Accounting, CPA - non active
Chase December 2011 - Present
JPMorgan Chase April 1999 - Present
Household Finance December 1995 - April 1999
Skills
Direct Marketing, Vendor Management, Customer Relations, Channel Management, Strategy, Customer Acquisition, Business Strategy, Lead Generation, Direct Mail, Banking, Relationship Management, Segmentation, Marketing, CRM, Analytics, Customer Experience, Database Marketing, Credit Cards, Financial Services, Customer Service, Channel Partners, Management
Education
Temple University 1990 — 1993
BS, Finance and Real Estate
Widener University
Golden Rain Foundation August 2010 - Present
PMI Mortgage Insurance Co. April 2001 - August 2010
Union Bank of California October 2000 - April 2001
Harrang Long Gary Rudnick PC January 2000 - October 2000
AmSouth Bank 1999 - January 2000
SouthTrust Bank, NA 1993 - 1999
Alabama Department of Banking 1990 - 1993
Alabama Air National Guard 1986 - 1992
Household Finance 1988 - 1990
Skills
Risk Management, Employment Law, Employee Benefits, Legal Writing, Insurance, Banking, Policy, Finance, Loans, Employee Relations, Portfolio Management, Human Resources, Mortgage Lending, Corporate Law, Analysis, Negotiation, Intellectual Property, Compliance, Mergers & Acquisitions
Education
Birmingham School of Law 1991 — 1996
J.D., Law
Troy University 1985 — 1988
B.S., Finance & Economics
University of Arkansas at Little Rock 1983 — 1985
Economics & Finance
Parkview Highschool 1980 — 1983
mybergen.com January 2013 - Present
MyBergen.com January 2013 - Present
Entertainment Publications August 2008 - January 2012
Household Finance May 1996 - November 1999
BestWare March 1995 - June 1997
Skills
Project Management, Fundraising, multi tasking, Marketing Communications, Promotions, Direct Marketing, Event Planning, Sales, Sales Management, Email Marketing, Account Management, Strategic Planning, New Business Development, Marketing Strategy, Social Media Marketing, Marketing, Advertising, Market Research, Social Networking, Marketing Management, Trade Shows, Lead Generation, Social Media, Salesforce.com, Public Speaking, Integrated Marketing, Online Marketing, Brand Management, Contract Negotiation, Online Advertising, Brand Development, Product Marketing, Marketing Research, Advertising Sales, SEM, Digital Marketing, Media Planning, B2B, Competitive Analysis, Market Planning, B2B Marketing, Customer Acquisition, Sales Presentations, Customer Retention, CRM, Strategic Communications, Public Relations, Selling, SaaS
Education
University of Maryland College Park 1984 — 1988
Bachelors of Science, Marketing/Business
Fair Lawn High School 1984 — 1988
Edmentum November 2012 - Present
Ameriprise Financial September 2010 - November 2012
XATA Corporation July 2008 - October 2010
Clark Consulting June 2005 - July 2008
Household Finance July 2004 - June 2005
Skills
Financial Analysis, Process Improvement, Forecasting, Analysis, Accounting, Team Leadership, Strategic Planning, Microsoft Excel, Budgets, Mergers, Capital Budgeting, Working Capital..., Mergers & Acquisitions, Banking, Cross-functional Team..., Finance, Competitive Analysis
Education
University of Minnesota - Carlson School of Management 2008 — 2011
MBA, Finance
St. Olaf College 2000 — 2004
BA, Economics and Finance
Guardian Advance, LLC Certified Elder Planning SpecialistMcSabes CopOctober 2001 - October 2004
Household Finance September 2000 - October 2001
Education
Shippensburg University of Pennsylvania 1986 — 1990
eRates Mortgage May 2014 - Present
First Financial Services, Inc. April 2011 - May 2014
Brightgreen Home Loans, Inc. September 2010 - April 2011
RoundPoint Mortgage 2008 - September 2010
LendingTree Loans August 2005 - September 2008
Sea Breeze Financial Services September 2001 - August 2005
Household Finance July 1990 - April 1997
Skills
Mortgage Lending, Loans, Mortgage Banking, Credit, Loan Origination, Banking, FHA, Underwriting, Executive Management, Financial Services, Credit Analysis, Financial Analysis, Finance, Refinance, Residential Mortgages, Funding, Mortgage Underwriting, Risk Management
Education
University of California, San Diego 1982 — 1987
Bachelors, Management Science
Chaparral High School 1978 — 1982
Cuso Financial Services August 2006 - Present
Citizens Bank 2004 - 2006
Mellon Financial 1998 - 2004
Household Finance 1997 - 1998
Dean Witter 1995 - 1997
Snyder's of Hanover 1992 - 1995
Skills
Insurance, Financial Services, Retirement Planning, Investments, Financial Advisory, Retirement, Investment Program..., Estate Planning, Fixed Annuities, Indexed Annuities
Education
Susquehanna University 1988 — 1992
Chichester High School 1986 — 1988
CitiMortgage 1997 - Present
Ameritech Cellular 1995 - 1997
Household Finance 1994 - 1995
Suburban Journals 1993 - 1994
Education
University of Missouri-Saint Louis 1989 — 1992
BS, Business - Accounting
Southeast Missouri State University 1987 — 1989
Fort Zumwalt
Christian Capital Group, Inc. January 2006 - Present
Millennium Real Estate Services Group, Inc January 2001 - June 2006
National Equity Resources, Inc. May 1996 - December 2000
Associates Financial Services March 1992 - December 1994
Household Finance August 1985 - September 1992
Skills
Strategic Planning, Team Building, Project Management, Contract Negotiation, Fundraising, Investments, Public Speaking, Leadership, New Business Development, Budgets, Sales Management, Banking, Loans, Entrepreneurship, Real Estate, Microsoft Excel, Management, Risk Management, Leadership Development, Financial Analysis, Marketing, Negotiation, Business Planning, Due Diligence, Customer Service, Portfolio Management, Microsoft Office, Training, Event Planning, Marketing Strategy, Finance, Team Leadership, Financial Modeling, Management Consulting, Social Media, Insurance, Process Improvement, Sales, Coaching, Strategy, Organizational..., Change Management, Program Management, Small Business
Education
North Carolina Professional Studies 1991 — 1992
Executive Certification Process, Dr. Jerry Bell Leadership Institute
Defiance College 1982 — 1985
Bachelor of the Arts, Criminal Justice & Spanish
The Defiance College 1982 — 1985
B.A., Criminal Just
University of Cincinnati 1981 — 1982
Political Science
Westland High School 1978 — 1981
College Prep
New York Jets October 2009 - October 2011
Vinyltech Window and Door Mfg. April 2000 - October 2009
Household Finance November 1999 - March 2000
Banc One Financial Services September 1998 - March 1999
Associates Financial Services Co. September 1992 - August 1998
Skills
Direct Sales, Sales, Sports Marketing, Retail, Management, Ticket Sales, Cold Calling, Marketing, Time Management, Account Management, Event Management, CRM, Social Networking
Education
State University of New York College at Fredonia 1987 — 1992
BA, Economics, Money, Banking, Finance
Self Employed November 2013 - Present
Baxter Credit Union November 2010 - November 2013
Self Employed May 2009 - January 2011
HSBC June 2006 - May 2009
HSBC January 2004 - June 2006
Household International 2003 - 2004
Household International 1996 - 2003
Household International 1993 - 1996
Household International 1987 - 1991
Household Finance 1984 - 1987
Skills
Six Sigma, Cross-functional Team..., Strategy, Process Improvement, Leadership, Management, SDLC, Project Management, Team Leadership, Business Process, Analysis, Quality Assurance, Process Engineering, Analytics, Access, Testing
Education
The University of Akron 1982 — 1983
MBA, Business and Marketing
Flagship Credit Acceptance May 2011 - Present
Wells Fargo Auto Finance 2003 - 2008
Household International April 1986 - January 2003
Household Finance 1986 - 2003
Skills
Leadership, Loans, Credit Analysis, Banking, Underwriting, Credit, Mortgage Lending, Portfolio Management, Credit Risk, Financial Analysis, Consumer Lending, Risk Management, Business Development, New Business Development, Financial Services, Relationship Management, Finance
Education
Susquehanna University 1979 — 1984
B.S., Business
Morristown-Beard 1977 — 1979
High School
Newark Academy?
Newark Academy?
Newark Academy?
New York Life June 2010 - Present
Household Finance June 2006 - November 2008
Al-Sahafa Newspaper June 2005 - May 2007
The Publishing Group August 2004 - December 2004
Education
The Ohio State University 2001 — 2005
Bachelors of Arts Degree, Communications and Professional Writing
Creative Channel Retail July 2015 - Present
Parklane & Associates, LLC 2000 - Present
MarketStar August 2012 - June 2015
DivaBizR Collection August 2011 - January 2015
Franklin Academy June 2006 - June 2009
Household Finance August 1997 - May 2000
American Income Life Insurance Company June 1995 - June 1997
Ameritech Cellular April 1994 - May 1995
Detroit Regional Chamber April 1993 - April 1994
Detroit Regional Chamber September 1992 - April 1993
Skills
Social Services, Government, Event Planning, Public Speaking, Leadership, Microsoft Office, Property Management, Community Outreach, Training, Strategic Planning, Organizational..., Fundraising, Customer Service, Politics, Public Policy, International Relations, Coaching, Sales, Marketing, Sales Management, Customer Satisfaction, Marketing Strategy, Management
Education
Trinity College-Hartford 1986 — 1990
BA, History
Trinity College-Hartford 1986 — 1990
Bachelor's Degree, History
Williston-Northampton School 1983 — 1986
JPMorgan Chase November 2012 - Present
JPMorgan Chase February 2009 - November 2012
JPMorgan Chase February 2000 - February 2009
JPMorgan Chase February 1996 - February 2000
JPMorgan Chase February 1995 - February 1996
Bowery Savings Bank 1989 - 1989
Dollar Dry Dock Bank 1987 - 1989
Household Finance October 1985 - October 1987
Skills
Leadership, Credit, Finance, Loans, Credit Analysis, Banking, Portfolio Management, Underwriting, Credit Risk, Relationship Management, Sales Management, Consumer Lending
Education
University of Miami 1983 — 1985
BA, Business
Zeni and Associates, LLC (Formerly Annemarie M. Zeni, CPA) January 2006 - Present
Omnicom Group 2003 - 2005
Cingular Wireless 2001 - 2003
Lucent Technologies 1999 - 2000
Lucent Technologies 1997 - 1999
Lucent Technologies 1996 - 1998
Household Finance 1995 - 1996
Skills
Financial Reporting, Auditing, Financial Accounting, Managerial Finance, Forecasting, US GAAP, Accounting, Sarbanes-Oxley Act, Internal Controls, Internal Audit, Financial Modeling, Strategic Financial..., Financial Analysis, Budgets, Tax, QuickBooks
Education
Seton Hall University 1996 — 1999
MBA, Finance
Seton Hall University 1989 — 1993
BS, Accounting
UnitedHealth Group October 2014 - Present
Nationwide Insurance January 2011 - May 2014
PNC 2002 - 2011
Chase Manhattan Corporation 1993 - 2001
Household Finance 1988 - 1991
Skills
Call Centers, Workforce Management, Contact Centers, Project Planning, Capacity Planning, Sales, Customer Service, Vendor Management, Budgets, Banking, Workforce Planning, Workforce, Capacity Utilization, Contact Center..., Contact Center..., Contact Centre..., Performance Management, Strategic Planning, workforce optimization, Forecasting, Scheduling Management, skills based routing, Real Time Monitoring, Project Management, Staff Development, Consulting, Performance Metrics, Metrics Reporting, Optimizing Performance, Operational Efficiency, Process Efficiency
Education
The University of Connecticut 1982 — 1986
BA
SunTrust Bank August 2014 - Present
Wells Fargo August 2009 - Present
Beneficial Mortgage January 1998 - April 2009
Household Finance June 1996 - December 1997
Skills
Financial Services, Sales Management, Sales Operations, Marketing, Human Resources, Series 65, Series 63, Series 6, Life and Health..., Loans, Credit, Banking
Education
Strome College of Business 1989 — 1993
B.S., Finance
The University of Kansas July 2014 - Present
University of Kansas October 2005 - July 2014
UPS Supply Chain Solutions December 2004 - October 2005
Menlo Worldwide June 2002 - December 2004
Emery Worldwide January 2000 - June 2002
Household Finance December 1996 - August 1999
Skills
Editing, Public Speaking, Customer Service, Microsoft Office, Event Planning, Program Administration, Personnel Matters, Meeting Planning, Operating Budgets, Scheduling Management, Grants, Grant Writing, PowerPoint, Microsoft Excel, Microsoft Word
Education
The University of Kansas 1991 — 1995
B.S., Journalism
First Niagara Bank September 2015 - Present
Citizens Bank October 2009 - August 2015
HSBC March 2007 - April 2009
Household Finance September 2004 - March 2007
Skills
Mortgage Lending, Credit, Loans, Consumer Lending, Mortgage Banking, Customer Service, Real Estate, Loan Origination, Commercial Lending, Banking, Retail Banking, Small Business Lending, Management, Credit Analysis, Branch Management, Commercial Banking, Relationship Management
Education
Southern Connecticut State University 1999 — 2003
Exercise Science, School Health
25 Group Financial June 2005 - Present
25 Group Financial June 2004 - Present
American Marine Bank December 2004 - May 2005
Trendwest Resorts January 1999 - September 2004
Bank of America May 1994 - August 1997
U.S. Bank 1989 - 1997
Household Finance January 1995 - June 1996
KeyBank 1992 - 1995
Continental National Bank January 1991 - April 1993
Skills
Direct Marketing, Banking, Cross-Selling, Motivation, Sales, Customer Relations, Customer Service, Management, Negotiation, Closing, Cross Selling, Business Development, Sales Management, Time Management, Insurance, Small Business, Financial Services, Credit, Cold Calling, Loans, Selling, Finance, Investments, Customer Retention, Refinance, Residential Mortgages, Mortgage Lending, FHA, Loan Origination, Mortgage Banking, Commercial Real Estate, Commercial Mortgages, Relationship Management, Investment Properties, Funding, Commercial Lending, Reverse Mortgages, Real Estate Financing, Real Estate, Executive Management, First Time Home Buyers, Credit Analysis, USDA, Investors, VA loans, Strategic Financial..., Brokerage, Underwriting, Portfolio Management, Referrals
Education
South Seattle College 1989 — 1991
Political Science, Business Management
Irvin High School 1983 — 1987
Diploma, General Studies
Guaranteed Rate September 2011 - Present
Windy Point Financial, LLC April 2007 - February 2012
Fieldstone Mortgage Company April 2003 - January 2007
Mercantile Mortgage Company April 1999 - March 2003
American Mortgage & Financial Services April 1995 - March 1999
household Finance August 1990 - July 1995
Health Fitness Corporation April 1987 - July 1990
Skills
Loans, Mortgage Lending, Sales, FHA, Microsoft Excel, Microsoft Office, Banking, Credit
Education
The Ohio State University
B.S, Business
Nixon May 2015 - Present
AEON English November 2012 - February 2015
Apple June 2012 - September 2012
侍翻訳 (Samurai Translation) / Myer's English Conversation December 2011 - June 2012
Ministry of Education, Japan July 2007 - July 2010
Household Finance June 2003 - February 2005
Skills
Sales, promotion,..., Curriculum Design, Teaching, Curriculum Development, ESL, Teaching English as a..., Teacher Training, Staff Development, Intercultural..., E-Learning, Public Speaking, Research, Higher Education, Language Teaching, Instructional Design, International Education, Coaching, Editing, English, Leadership Development, Microsoft Office
Education
Nissho Gakuen Ebino International College 2007 — 2008
Completion of Study, Japanese Language and Literature
University of California, Irvine 1998 — 2002
Bachelor's Degree, Liberal Arts and Sciences, General Studies and Humanities
Christopher & Banks October 2011 - Present
Dobson Communications April 2002 - April 2003
Dell October 2000 - October 2001
Temple-Inland May 1999 - May 2000
Bank of America April 1998 - April 1999
Household Credit Services March 1995 - December 1996
Household Finance January 1992 - April 1994
Skills
Financial Analysis, Internal Audit, Customer Relations
Education
University of Maryland College Park
Dependable Recycling October 2014 - Present
Private Family May 2014 - Present
DJ6ual: An Irish Girl's Blog December 2004 - Present
Universal Life Church June 1992 - Present
Tax Lady DIY 1999 - 2013
Kirkland Investment Agency August 1991 - May 2012
Avon Publishing May 2000 - June 2002
Household Finance February 2000 - August 2001
NAI January 1999 - December 2000
Poetry.com June 2000 - June 2000
Skills
Blogging, Retail, Advertising, Religion, Public Speaking, Bookkeeping, Politics, Published Author, Facebook, Genealogy, Photography, Psychology, Radio, Private Investigations, Medicine, Dogs, Couponing, Photos, Customer Satisfaction, Sales, Customer Retention, Event Management, Event Planning, Writing, Creative Writing, Supervisory Skills, Website Development, Online Advertising, HTML, Data Entry, Retail Sales, Inventory Control, Inventory Management, Invoicing, Floral Design, Cash Handling Experience, Volunteering, Volunteer Recruiting, Volunteer Training, Accounting, Public Relations, Social Media Marketing, Management, Marketing, Customer Service, Fundraising, Social Media, Online Marketing, New Customer...
Education
ICM School of Business 2002 — 2004
Cyber Security Degree aka Criminal Justice/Cybercrime (ASB Degree), Criminal Justice/Cybercrime, 4.0
West Capital Financial Services Corp 1996 — 1996
FDCPA Law Degree, The Fair Debt Collection Practices Act
Regional Occupational Program 1990 — 1991
Apartment Rental and Income Property Management Certificate, Apartment Rental and Income Property Management
San Diego State University-California State University 1989 — 1991
Associate's Degree, Counseling Psychology, 4.0
San Diego Mesa College 1989 — 1989
Transfer to SDSU, Psychology, 4.0
Educational Cultural Complex
Drama Scholarship, Drama and Dramatics/Theatre Arts, General
O'Farrell School of Creative and Performing Arts
High School Diploma, General Field of Study, 3.5
Santana 1987 — 1988
Gifted Student Transfer, General Field of Study, 3.0
iQ Credit Union May 2012 - Present
iQ Credit Union February 2011 - May 2012
West Coast Bank September 1995 - October 2010
West One Bank April 1989 - September 1995
Community First Federal December 1986 - February 1989
Western Heritage Savings & Loan June 1982 - December 1986
Household Finance January 1977 - June 1982
Skills
Commercial Lending, Loans, Small Business Lending, Credit, Consumer Lending, Credit Analysis, Underwriting, Lines Of Credit, Banking, Mortgage Lending, Loan Origination, Commercial Banking, Commercial Mortgages, Portfolio Management, Financial Analysis
Education
Warner Pacific College 1994 — 1996
BS, Business Administration
The University of Akron 1973 — 1975
N/A, Business
Baxter Credit Union September 2009 - November 2013
Schmidt Advertising & Design January 2006 - November 2006
Sears Holdings Corporation December 1996 - February 1998
Sears Holdings Corporation March 1996 - November 1996
Sears Holdings Corporation August 1995 - February 1996
Household Finance October 1994 - July 1995
Household International November 1993 - September 1994
Household International January 1992 - October 1993
Household International June 1990 - December 1991
Skills
Loans
Education
University of Michigan 1986 — 1990
BBA, Finance and Marketing
Canteen Vending May 2012 - Present
Next Generation Vending and Food Service July 2008 - May 2012
M&T Bank November 2002 - August 2008
Conseco Finance Credit Corp September 1996 - November 2002
Bowl New England August 1992 - April 1995
Household Finance 1987 - 1992
Skills
Account Management, Customer Relations, Inventory Management, Sales Operations, Sales, Customer Service, Customer Satisfaction, Customer Retention, Loans, P, Mortgage Lending, Start-ups, Key Account Management, Credit, Banking, Sales Management, Budgets, Management, Strategic Planning, Team Building, Leadership, New Business Development, Operations Management, Negotiation, Pricing, Forecasting
Education
Siena College 1983 — 1986
Bachelor of Science, Finance
US Military Academy at West 1982 — 1983
Engineering
Lane Sander State Farm Insurance Missouri October 2009 - December 2009
Letitia Fulkerson State Farm Ohio September 2007 - September 2009
Household Finance November 1996 - May 2007
K-Mart January 1975 - November 1996
Education
University of Cincinnati 1999 — 1999
XXXXXX January 1990 - Present
Household Finance January 1994 - January 1998
Education
St. Norbert College 1983 — 1986
BS, Business / Accounting
Groupon April 2013 - Present
US Foods September 2008 - April 2013
PwC 2006 - 2008
McGladrey 2004 - 2006
Household Finance 2003 - 2004
Arthur Andersen LLP 2001 - 2002
Skills
Internal Controls, Certified Internal..., Internal Audit, SOX, External Audit, Audit, Enterprise Risk..., Sarbanes-Oxley Act, Auditing, Sarbanes-Oxley, US GAAP, Risk Management, SEC filings, Financial Reporting, GAAP, IFRS, Financial Accounting, IT Audit, Financial Analysis
Education
University of Illinois at Urbana-Champaign 1997 — 2001
BS, Accountancy
Liberty Mutual Insurance May 2015 - Present
Connextions August 2014 - Present
Hertz March 2014 - April 2014
Argosy University August 2012 - October 2012
DHL Express September 2011 - June 2012
Household Finance 2002 - 2006
Skills
Customer Service, Customer Satisfaction, Account Management, Sales, Call Center, Sales Management, Inventory Management, Cold Calling, Customer Retention, Operations Management, Logistics, Team Building, Leadership, Recruiting, Human Resources, PowerPoint, Time Management, Training, Microsoft Excel, Sales Presentations, Team Leadership, Sales Operations, Microsoft Office, Management, Hiring, Coaching, Employee Training, Leadership Development, Outlook, Forecasting, Performance Management, Teamwork, Budgets, Employee Relations, Staff Development, Analysis, Process Improvement, Interviews, Data Analysis, Supervisory Skills, Organizational..., Access, Market Research, CRM, Business Development
Education
University of Arizona 1996 — 2001
Bachelor of Science, Finance, General
Ceravolo Photography 2006 - Present
Household Finance December 1999 - August 2004
Education
Troy University 1996 — 1999
BS, Marketing
Visa 1998 - 2006
Household Finance January 1991 - September 1998
Education
University of California, Santa Barbara 1986 — 1990
BS, Mathematics
Seeking New Opportunity 2013 - Present
Northern Trust 2000 - 2009
Household Finance 1999 - 1999
Skills
Attention To Detail, Organizational..., Adaptable to Changes, Flexible approach to..., Financial Reporting, QuickBooks, Microsoft Office, Account Reconciliation, Team Building, Team Leadership, Operation Efficiencies, Accurate Record Keeping, Dependable Team Player, Resourceful in the..., Project Delivery, Continuous Process..., Taxable Accounting..., Auditing Portfolio..., Banking Software, Financial Analysis, Auditing, General Ledger, Accounting, Financial Statements, Accounts Payable, Cash Flow, Internal Controls, Forecasting, Cash Management, Variance Analysis, Analysis, Budgets, Financial Accounting
Education
University of Illinois at Chicago
Bachelor of Science, Finance/Economics
University of Illinois at Chicago
Masters of Business Administration, Finance
Consumer Credit Counseling/Apprisen Financial Advocates April 2007 - Present
PNC April 2006 - April 2007
Neighborhood House March 2000 - September 2005
Wallick Properties January 1998 - March 1999
Columbus Housing Partnership February 1995 - July 1996
Alexander & Alexander December 1990 - February 1995
Household Finance June 1983 - July 1987
Skills
Financial Analysis, Loss Mitigation, Grant Writing, Training & Development, Certified..., Managerial Experience, Community Outreach, Property Management, First Time Home Buyers, Collections, Credit
Education
University of Cincinnati 1978 — 1982
Bachelor of Arts (B.A.), Communication
Remington Arms 2010 - Present
Lauck Properties 2007 - 2011
Mariner Finance 2004 - 2007
Household Finance 2003 - 2004
America II Electronics 2002 - 2003
UPS 1989 - 2002
Skills
Staff Supervision and..., Adherence to SOPs and..., General Manufacturing..., Inventory Control /..., Staff Coaching and..., Materials and Supplies..., Troubleshooting, Production Documentation, 5S and Lean..., Kaizen and Quality..., Clear and Confident..., Math and Measurements, Interdepartmental..., Workload Allocation, Multitasking and..., Forklift Certified, Materials Movement, Problem Solving, Customer Relationship..., Solution-Focused Sales, Closing Sales in Slow..., Problem Resolution, Customer Satisfaction, Management, Microsoft Office, CRM, Budgets, Process Improvement, Sales, Cross-functional Team..., Software Documentation, Leadership, Continuous Improvement, Inter-departmental..., Manufacturing, Forklift Operation
Education
St. Petersburg College
Associate of Arts (AA)
Hickory High School
American Family Insurance June 2009 - August 2012
American Family Insurance June 2009 - August 2012
American Family Insurance June 2003 - August 2012
American Family Insurance May 2003 - June 2009
American Family Insurance May 2003 - June 2003
FTD January 2002 - December 2002
FTD.Com April 2001 - June 2002
Household Finance March 1997 - December 2000
Household Finance April 1997 - June 2000
Skills
Customer Service, Claims Handling, Claims Investigations, Arbitration, Subrogation, Claims Management, Clerical Skills, Data Entry, Call Center, Outlook Express, Microsoft Word, Microsoft Excel, PowerPoint, Mainframe, Customer Satisfaction, Analysis, Analytical Reasoning
Education
Proviso West High School
Diploma
Triton-College
HSBC May 2006 - Present
Citi June 2004 - May 2006
Household Finance May 1998 - June 2004
Skills
Credit Risk, Financial Risk, Credit, Banking, Portfolio Management, Risk Management, Credit Analysis, Loans, Credit Cards, Financial Analysis, Mortgage Lending, Financial Modeling, Operational Risk, Capital Markets, Equities, Retail Banking, Financial Services
Education
University of Iowa 1994 — 1998
Bachelor of Business Administration (B.B.A.), Finance, General
The National Institutes of Health April 2010 - Present
Montgomery Home Title/Closeline Settlements August 2003 - October 2008
Household Finance 2000 - 2003
Skills
Financial Reporting, Financial Accounting, Sarbanes-Oxley Act, Financial Modeling, Corporate Finance, QuickBooks, Budgets, Strategic Financial..., SAP
Education
University of Iowa - Henry B. Tippie College of Business 1993 — 1995
Bachelor of Science (BS), Finance, General
Valley National Bank September 2013 - Present
KeyBank March 2008 - July 2013
Citi 2007 - 2008
JPMorgan Chase 2006 - 2007
The Bank of New York 1997 - 2006
Valley National Bank 1987 - 1997
Household Finance 1985 - 1987
Skills
Commercial Banking, Finance, Credit Analysis, Credit Risk, Portfolio Management, Credit, Underwriting, Commercial Lending, Corporate Finance, Treasury Management, Loans, Small Business Lending, Asset Based Lending
Education
Saint Vincent College 1981 — 1985
Bachelor of Science (B.S.), Finance, General
William Paterson University of New Jersey
Master of Business Administration (MBA), Finance, General
Providence Baptist Church October 2012 - Present
Household Finance 1996 - 2009
Melvin's Haircare 1990 - 1996
Skills
Teaching, Microsoft Word, Microsoft Excel, Microsoft Office, Preaching, Public Speaking, Marriage Counseling, Accounts Payable &..., Loan Servicing
Education
Luther Rice University
Master of Arts (M.A.), Biblical Counseling
Atlanta Area Tech
Cosmetology/Cosmetologist, General
Spelman College 1973 — 1977
Bachelor of Arts (B.A.), Psychology
UFirst Real Estate Services February 2010 - Present
Strategic Settlement Services January 2003 - February 2010
Household Finance 2002 - 2002
Skills
Short Sales, Real Estate, Real Estate Transactions, REO, Sellers, Investment Properties, Condos, Residential Homes, Single Family Homes, Investors, Land Acquisition
Education
Slippery Rock University of Pennsylvania 1997 — 2001
Finance
Progressive Insurance November 1999 - Present
Tastebuds Catering and Events May 2007 - October 2011
Household Finance 1997 - 1999
Education
University of Louisville
Bachelor of Arts (B.A.), English Language and Literature, General
ServiceMaster Professional Services of MN 1999 - 2012
U S Department of Commerce 1999 - 1999
Household Finance 1983 - 1998
WACOSA 1971 - 1978
Skills
Sales, Direct Sales
Education
St. Cloud State University 1994 — 1996
Special Education and Teaching
University of Wisconsin-Oshkosh
Bachelor's Degree
Self-employed January 1996 - Present
Household Finance August 1992 - January 1996
Education
The University of Akron 1984 — 1992
Bachelor of Arts (B.A.) with a "tagged degree" in Sales and Marketing, Organizational Communication, General
Newton Falls High School 1980 — 1984