Vangent, Inc.
Vangent, Inc., is a provider of healthcare information-technology and business systems to federal agencies. It has an $18.1 billion contract with the United States Office of Personnel Management in connection with the Federal Employees Health Benefits Program. Headquarters: Arlington, Northampton County, Virginia, Virginia, United States Founded: 1953 Subsidiaries: Vangent Ltd, PAS, Inc, Vangent Mexico, S.A. de C.V., Parent organization: General Dynamics Information Technology, Inc
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Vangent, Inc. Employees
Vangent, Inc. Sr Business AnalystComputer SolutionsApril 2008 - June 2009
Education
St. Mary's University 1996 — 1998
Master of Science, Computer Information System
University of Idaho 1991 — 1993
Bachelor of Science, Bacteriology
North Idaho College 1987 — 1991
Associate of Science, General
FlipChip International August 2013 - Present
Deseret Industries November 2012 - August 2013
Vangent, Inc. February 2010 - June 2010
Microsemi August 2007 - April 2008
Skills
Team Leadership, Training, Leadership, Team Building, Project Management, Public Relations, Event Management, Analysis, Process Improvement, Program Management, Leadership Development, Coaching, Customer Satisfaction, Customer Service, Inventory Management, Operations Management
Education
Mesa Community College 2005 — 2006
Associates, Digital Animation
CBI Security February 2012 - Present
Vangent, Inc. September 2008 - February 2012
Arizona Department of Economic Security August 2006 - May 2008
Skills
Retail, Sales, Inventory Management, Recieving, Shipping, Restaurants, Inbound Marketing, Outside Sales, Government, Income Tax, Equipment Repair, Electronics, Medicare Advantage, Medicare Prescription..., Medicare, US Passport, Call Center
Education
Rio Salado College 2008 — 2008
Certificate of completion, Public Relations, Advertising, and Applied Communication
Phoenix Job Corps 1997 — 1999
Vocational Certification, Retail Management, Electronics
Maryvale High School 1991 — 1995
High School Diploma, General Studies
TouchFreeConcepts, TouchFreeSolutions, and Wholesale Janitorial Supply August 2014 - Present
True Blue Life Insurance August 2014 - Present
Bethel University August 2012 - June 2014
Bethel University February 2012 - August 2012
The Mitchell Group Production Services, LLC March 2011 - January 2012
Education Management Corporation November 2010 - January 2011
Vangent, Inc. February 2009 - September 2010
Vangent, Inc. January 2004 - February 2009
Vangent, Inc. July 2002 - December 2003
Vangent, Inc. January 2002 - July 2002
Skills
Customer Service, Management, Quality Assurance, Training, Team Building, Academic Advising, Operations Management, Supervisory Experience, Office Administration, Higher Education, Microsoft Office, Access, Event Planning, Windows, Time Management, Leadership, Coaching
Education
Northern Arizona University
Bachelor of Business Administration, Management
Paradise Valley Community College
Associate, Business, General Requirements
Paradise Valley Community College
Associate in Applied Science, General Business with Management Specialty
Bethel University
Saint Francis Health System December 2014 - Present
Freeland Brown June 2011 - December 2014
Vangent, Inc. 2008 - 2011
Vangent, Inc 2008 - 2011
University of Kansas 2005 - 2008
Marissa L. Pilant 2005 - 2008
Texas A&M University 2007 - 2007
Texas A&M University 2007 - 2007
Northeastern State University 2003 - 2006
Skills
Customer Service, Budgets, Process Improvement, Leadership, Public Speaking, Team Building, Analysis, Research, Team Leadership, Outlook, Training, Access, Microsoft Office, Management, PowerPoint, Recruiting, Microsoft Excel, Strategic Planning, Sales, Event Planning, Coaching, Policy, Employee Relations, Interviews, Software Documentation, Teamwork, Employee Training, Public Relations, Employee Benefits, Process Scheduler, Payroll, Human Resources, Leadership Development, Hiring, Microsoft Word, Organizational..., Government, Time Management, PeopleSoft, Data Entry, Supervisory Skills, Program Management, Performance Management, Fundraising, Nonprofits, Marketing Strategy, Project Planning, Staff Development, Operations Management, Proposal Writing
Education
Northeastern State University 2009 — 2010
Completion of Degree in Spring of 2014, Business Administration and Management, General
Northeastern State University
Bachelor seeking-transferred to NSU, Business Administration
Oklahoma State University
Business Administration
Pryor High School
Career Connectors September 2012 - Present
Writing and Editing January 1998 - Present
Vangent, Inc. May 2004 - August 2010
Freelance Writing and Editing June 2003 - May 2004
Pendergast Schools October 2002 - June 2003
Dysart School District July 2001 - June 2002
Affinitas April 1999 - April 2001
Scottsdale Community College 1999 - 2001
Glendale Community College 1999 - 2000
Glendale Union High School District August 1985 - August 1998
Skills
Newsletters, Research, Photography, Training, Writing & Editing, Customer Service, Humor, Blogging, Staff Development, Coaching, Writing, Publications, Editing, Journalism, Feature Articles, Magazines, Teaching, Time Management, Speech Writing, Copy Editing, Management, Social Media, Multimedia, Public Speaking, Social Networking, Social Media Marketing, Web Content, Proofreading, Copywriting
Education
Nova Southeastern University 1992 — 1998
MA, English
University of Nebraska at Kearney
BA, English and Journalism
Kwik Shop Inc. January 2014 - Present
Vangent, Inc. March 2010 - July 2010
Skills
Customer Service, Medical Terminology, Computer Proficiency, Call Centers, Cold Calling, Data Entry, Cashiering, Cash Handling Experience, Cleaning
Education
Pinnacle Career Institute-Lawrence 2013 — 2015
Associate's degree, Medical Billing & Coding Specialist
Kirkwood Community College November 2009 - Present
Vangent, Inc. April 2002 - November 2009
Primus Telecommunications Canada Inc. April 1997 - April 2002
MCI Corporation January 1994 - April 1997
US Navy May 1988 - December 1993
Skills
Software Project..., SharePoint, Project Management, Visio, Databases, SQL, Software Documentation, Program Management, Requirements Analysis, Unix, Java, Linux, Development Languages..., Process Improvement, SDLC, Training, Leadership, Management, Software Development, Leadership Development
Education
St. Ambrose University 2012 — 2014
Master of Business Administration (M.B.A.), Buisness
Mount Mercy College 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer Science
Orion Health August 2014 - Present
Orion Health April 2013 - Present
Orion Health 2011 - Present
Agilex Technologies October 2010 - May 2011
Vangent, Inc. June 2006 - October 2010
McKesson 2003 - 2006
American Management Systems (AMS) 1998 - 2003
Skills
Sales Management, Sales, Federal Government, State Government, Healthcare Information..., Healthcare, Business Development, Information Technology, EMR, Strategy, Strategic Partnerships, Health Information..., Strategic Planning, Hospitals, Medicare, Management, Government, New Business Development, Integration, Enterprise Software, Leadership, SaaS, Business Analysis, Program Management, Process Improvement, Vendor Management, Sales Operations, Business Process..., Change Management
Education
Louisiana State University 1983 — 1987
BS, Quantitative Business Analysis
CRGT Inc. March 2015 - Present
General Dynamics Information Technology October 2010 - March 2015
Vangent, Inc. December 2008 - October 2010
Positive Edge Technologies Inc November 2007 - November 2008
Optimos April 2007 - November 2007
Nationwide Funding Corp January 2005 - January 2007
Skills
Project Management, SharePoint, Architecture, Business Process, System Deployment, Enterprise Architecture, SharePoint Designer, SDLC, Solution Architecture, SOA, Software Project..., Cloud Computing, .NET, Business Intelligence, Microsoft SQL Server, IT Strategy, ASP.NET, Requirements Analysis, Integration, IIS, Microsoft Technologies, Software Engineering, Software Development, Information Technology, TFS, Databases, Agile Methodologies, SQL, Microsoft CRM, Scrum, Web Services, Business Analysis, Architectures
Education
University of Phoenix 2009 — 2011
MIS, Software
National University of Science and Technology 1999 — 2004
BESE, Computer Software
Vangent, Inc. September 2011 - Present
Education
Madison Area Technical College 1990 — 1991
Degree, Barbering/Cosmetology
Chesaning Union High School 1975 — 1977
Arizona Premier Realty Homes & Land LLC May 2013 - Present
Vangent, Inc. February 2010 - July 2010
Rady Children's Hospital September 2006 - July 2007
Kyocera Wireless Corporation June 1996 - August 2005
Skills
Customer Service, Process Improvement, Team Leadership, Microsoft Office, Customer Satisfaction, Sales, Buyer Representation, Real Estate, Listings, Foreclosures, Selling, Buyers, Residential Homes, Referrals, First Time Home Buyers, Single Family Homes, Sellers, Investors, Relocation, Short Sales, REO, Condos
Education
Arizona Academy of Real Estate 2013 — 2013
Real Estate License, Real Estae
United Education Institute 2005 — 2006
Diploma, Medical Billing & Insurance Coding
University of Santo Tomas 1986 — 1990
BS in Hotel & Restaurant Management, Management
Lawrence Memorial Hospital March 2015 - Present
General Dynamics Information Technology September 2008 - March 2015
Vangent, Inc. November 2007 - August 2008
Amaar Garage Doors June 2007 - October 2007
Education
Neosho County Community College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
West Virginia University 2002 — 2006
Bachelor of Arts (B.A.), History
UnitedHealth Group December 2014 - Present
Seeking a technical leadership role March 2014 - November 2014
General Dynamics Information Technology September 2011 - March 2014
Vangent, Inc. April 2010 - September 2011
Vangent, Inc. March 2006 - March 2010
Pearson Government Solutions December 1999 - March 2006
NCS May 1997 - November 1999
NCS October 1991 - April 1997
Artist Systems 1989 - 1991
Skills
Software Engineering, Program Management, Software Project..., Leadership, Process Improvement, Strategy, Cross-functional Team..., SDLC, Integration, Strategic Planning, Solution Architecture, Business Process, Business Process..., Thought Leadership, Software Development, International Project..., International Business, IT Management, Business Development, Testing, Databases, Change Management, Requirements Analysis, Outsourcing, IT Strategy, Business Strategy, Project Management, IT Service Management, Enterprise Architecture, Unix, Cloud Computing, SQL, Enterprise Software, Global Business..., Solution Implementation, Innovation, International Programs, Women's Issues, Global Cross-Functional..., Consulting, Business Analysis, Management, Vendor Management, Information Technology, Start-ups, PMO, Team Leadership, Networking, Team Building, Quality Assurance
Education
Texas Tech University
Master of Science, Electrical Engineering
Texas Tech University
Bachelor of Science, Electrical Engineering
KGS
A-Levels, Math
NED University of Engineering and Technology
Vangent, Inc. October 2009 - September 2010
Vangent, Inc. October 2009 - September 2010
Chair Covers and Linens Inc. November 2005 - December 2008
Chair Covers & Linens, Inc. April 2000 - December 2008
UNITED STATES POST OFFICE January 1994 - January 1998
BALMORAL ARMS APARTMENTS January 1988 - January 1994
REVERE INDUSTRIES January 1982 - January 1988
Skills
Human Resources, Operations Management, Customer Satisfaction, Leadership, Management, Team Building
Education
Title 13 Training 2009 — 2009
Training 2009 — 2009
Human Resources
Macomb Community College
Computer Science Courses
Farmers Insurance November 2010 - Present
Vangent, Inc. August 2007 - November 2010
Affinitas January 2007 - August 2007
eRate Solutions, L.L.C September 1999 - December 2006
Skills
Workforce Management, Call Centers, Leadership, Management, Analysis, Project Management, Process Improvement, Contact Centers, Telecommunications, Employee Training, Strategy, Customer Satisfaction, Business Analysis, Project Planning, Forecasting, Operations Management, Software Documentation, Analytics, Business Process, Cross-functional Team..., Six Sigma, Consulting, Training Delivery, Contact Center..., Workforce Planning, Trend Analysis, Command Center, Performance Reporting, Statistical Reporting, IT Operations, Speech Analytics, Project Coordination, Incident Management, Qualitative Research, Strategic Communications, Internal Communications, Quantitative Analytics, Start-up Consulting, Crisis Management, Business Operations, Statistical Data..., Business Intelligence, Business Process Design, Data Mining, Salesforce.com..., Siebel, Oracle Applications, Business Process..., User Interface Design
Education
MidAmerica Nazarene University 2012 — 2015
Bachelor of Arts - Business, Applied Organizational Leadership
TriCore Reference Laboratories March 2014 - Present
University of Utah Health System February 2013 - March 2014
UnitedHealth Group October 2009 - July 2012
Vangent, Inc. June 2006 - April 2009
McKesson June 2003 - May 2006
RCG Global Services January 2000 - May 2003
Baxter Healthcare September 1994 - September 1998
Booz Allen Hamilton April 1992 - May 1994
Skills
Business Analysis, Business Transformation, Process Improvement, Strategic Planning, Customer Service, Management, Microsoft Excel, Budgets, Outlook, Microsoft Office, PowerPoint, Access, Microsoft Word, Hospital Operations, EMR, Data Analytics, Payer, Management Consulting, Strategic Consulting, Practice Management, Project Management, Strategic Partnerships, Business Development, Leadership, Innovation Management, Strategy
Education
Northwestern University
Master of Business Administration (M.B.A.) - Kellogg School of Business, Operations Management
University of Utah - David Eccles School of Business
Bachelor of Science (B.S.), Finance, General
Walmart November 2013 - Present
Vangent, Inc. September 2013 - November 2013
US Army April 2012 - September 2013
US Army April 2011 - April 2012
US Army September 2008 - April 2011
Skills
Force Protection, Supervisory Experience, Department..., Senior Administration, Team Leadership, Leadership Development, Organizational..., Personnel Management, Military Operations, Military Logistics, Public Speaking, Personnel Evaluation, Personnel Supervision, Network Installation, Equipment Installation, Report Writing, Maintenance Management, Preventive Maintenance, Data Entry, Software Installation, Close Attention to..., Employee Training, Instructor-led Training, Maintenance & Repair, Document Management, Hardware Installation, Test Equipment, Equipment Maintenance, Equipment Repair, Hands-on Training, Operational Planning, Top Secret, Personnel Development, Army, Special Operations, Afghanistan, SIGINT, Combat, Military Liaison, Weapons, Counterinsurgency, Tactics, Active DoD Secret..., Military Experience, Interagency Coordination, Personal Development, Command, Intelligence Analysis, Intelligence Community, Military Training
Education
Pikes Peak Community College 2004 — 2005
Associate's degree
Sam Houston High School 1987 — 1993
HS Diploma
University of Phoenix
Bachelor of Business Administration (BBA), Business Administration and Management, General
HCA. April 2014 - Present
Self Employed June 2010 - Present
WellPoint June 2013 - April 2014
Vangent, Inc. September 2009 - September 2012
Fashion Bug May 2008 - September 2009
Follett Higher Education Group March 2007 - May 2008
Skills
Health Insurance, Clerical Skills, Accounting, Mathematics, Customer Service, Payroll, Finance, Sales, Time Management, Multi Tasking, Accurate Data Entry, Cash Management, Medical Billing, Claim Investigation, Claims Resolution, Data Entry, Insurance, Employee Benefits, Medicare, Leadership
Education
Liberty University 2011 — 2014
Bachelor of Business Administration (BBA), Accounting and Finance
Virginia Commonwealth University 2008 — 2010
Vangent, Inc. June 2005 - July 2009
American Healthcare Alliance January 1999 - June 2005
Skills
Certified Nurses Aide, Medical Assisting, Data Analysis, Data Entry, Customer Service, Direct Patient Care, Patient Advocacy
Education
Neosho County Community College 2010 — 2012
Motherland Music June 2012 - Present
The Home Depot October 2010 - June 2012
Vangent, Inc. March 2010 - July 2010
Skills
Board Drafting, Woodworking, Sketching
Education
Mesa Community College 2006 — 2009
AAS, Architecture
R & D construction November 2011 - Present
David walker private security January 2010 - December 2011
Vangent, Inc. November 2008 - December 2010
Access Limousine February 2000 - August 2008
UMOM New Day Centers September 2006 - March 2008
Skills
Typing, Electronics, Construction, Electricity, Office Administration, Supervisory Experience, Call Center, Customer Service, Field Technicians, Catering, Banking, Security, Deliveries, Cable Modems, Cable Television, Cable Broadband, Home Theater, Car Audio, Fast Learner, Learn New Software..., Mac OS X, Windows 7, iPhoto, iPhone, Money Management, Microsoft Office, Microsoft Word, Drug Free Workplace, Defensive Driving, Clerical Skills, Mechanical Aptitude, High Technical Aptitude, Wiring, Automotive Repair, Automotive Electronics, Automotive Aftermarket, Automotive Restoration, Automotive, Home Repairs, Custom Remodeling, Track Record Of..., Teamwork, Team Leadership, Exceptionally well..., Highly responsible, Fiscally Responsible, Web Applications, Online Research, Cellular Communications, Fast-paced
Education
Mobile dynamics 2007 — 2008
Advanced MECP, Mobile electronics, 3.8
Paradise Valley Community College
credits earned, Career Exploration/Awareness Skills
Accenture 2011 - Present
North Shore-LIJ Health System 2010 - 2011
Vangent, Inc. 2010 - 2010
Kaiser Permanente 2000 - 2010
Sunquest Information Systems 2008 - 2009
Kaiser Permanente 1997 - 2000
Wipro 1994 - 1996
Skills
Program Management, Healthcare Information..., Integration, EMR, PMO, Project Management, Business Analysis, Management Consulting, Vendor Management, Strategic Planning, PMP, Software Project..., IT Strategy, Health Information..., Management, Solution Architecture, Project Portfolio..., Cross-functional Team..., SDLC, Leadership, Business Process..., Project Delivery, Pharmacy Benefit..., Technical Information, Change Management, IT Management, Resource Management, Process Improvement, Business Process Design, Information Technology, Software Implementation, Consulting, Strategy, Business Development, Healthcare Consulting, Requirements Analysis, Business Process, Analysis
Education
Madurai Kamaraj University 1989 — 1993
Bachelor
San Luis Obispo High School August 2014 - Present
Macy's October 2013 - January 2015
PVUSD #69 September 2010 - June 2014
Vangent, Inc. March 2010 - August 2010
Twombly Elementary June 2007 - June 2009
Starbucks Coffee Company April 2006 - June 2007
Fountain Middle School June 2005 - June 2006
Skills
Customer Service, Public Relations, Operations Management, Marketing Strategy, Program Management, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Event Planning, Teaching, Outlook, Nonprofits, Higher Education
Education
University of Phoenix 2012 — 2014
Bachelor’s Degree, Health Information/Medical Records Technology/Technician, 3.6
Phoenix College 2009 — 2010
Pending, Medical Records Technician
Skillsoft February 2014 - Present
Skillsoft January 2013 - January 2014
ePath Learning November 2012 - January 2013
ePath Learning November 2011 - November 2012
ePath Learning March 2010 - November 2011
Vangent, Inc. July 2009 - March 2010
Skills
Consultation, Business Planning, Optimization, Instructional Design, LCMS, Learning Management..., Organizational Learning, Distance Learning, Blended Learning, E-Learning, Solution Selling, Compliance Solutions, Salesforce.com, Training, Career Development, Contract Negotiation, New Business Development, Learning Management, SaaS, Enterprise Software, Strategy, Business Development, Consulting, Webinars, Captivate, Instructor-led Training, Management, ADDIE, Technical Writing, Needs Analysis, Employee Training, CRM, Hands-on Training, Performance Improvement, Sales, Human Resources, Lead Generation, Training Delivery, Leadership
Education
The University of Connecticut 2004 — 2008
BA, English
Post University 2010 — 2011
M.Ed., Instructional Design and Technology
YRC Freight September 2015 - Present
Lexmark Enterprise Software December 2014 - September 2015
Perceptive Software March 2012 - December 2014
Perceptive Software September 2010 - March 2012
24 Hour Fitness September 2010 - February 2012
Vangent, Inc. December 2009 - September 2010
American Century Investments February 1998 - November 2008
Triple I January 1997 - February 1998
University of Iowa Hospitals and Clinics December 1994 - January 1997
Skills
Customer Service, Software Project..., Employee Development, Conflict Resolution, Project Management, Information Technology, Customer Satisfaction, Databases, Staff Development, Process Improvement, CRM, Call Center, Visio, Team Leadership, PeopleSoft, Software Documentation, Lotus Notes, SharePoint, Business Analysis, International Support, International Relations, Technical Hiring, ImageNow, Upgrades, Customer Support, Strategy, Call Centers, Performance Management, Management, Leadership
Education
University of Kansas - Graduate School of Business 1999 — 2006
MS, Information Systems
Loras College 1988 — 1992
BA, MIS and Management
Wahlert
Wahlert
American Chemical Society January 2014 - Present
ICF International 2010 - 2013
Vangent, Inc. 2007 - 2010
ManTech 2006 - 2007
Crowell & Moring LLP 2005 - 2006
Sunrise Senior Living 1998 - 2005
Skills
PeopleSoft, Benefits Administration, Deferred Compensation, Employee Benefits, Performance Management, HRIS, Employee Relations, Change Management, Recruiting, Leadership Development, Talent Management, Strategic Planning, Organizational..., Onboarding, Compensation Structure..., Mergers, Human Resources, Leadership, ADP Payroll, Personnel Management, Management, Succession Planning, Taleo, Workforce Planning, Cross-functional Team..., Compensation & Benefits..., Global Compensation, Talent Acquisition, HR Policies, Compensation & Benefit, Employee Engagement, Job Analysis, Executive Pay, New Hire Orientations, Incentive Programs, Mergers & Acquisitions, Labor Relations, Organizational..., Compensation & Benefits
Education
Nova Southeastern University 1996 — 1998
MBA
West Virginia Wesleyan College
Bachelor of Science (BS)
K Diss-Braden Art July 2012 - Present
Benskin Hott Agency (The Maschhoffs) February 2012 - July 2012
Vangent, Inc. August 2009 - September 2010
Adecco/Charles Schwab January 2007 - June 2008
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., HRIS, PeopleSoft, College Recruiting, Employee Relations, Talent Management, Recruiting, PowerPoint, Organizational..., Training, Leadership Development, Benefits Administration, Management, Coaching, Hiring, Personnel Management, Employee Benefits, Human Resources, Interviews, Temporary Placement
Education
Mesa Community College 1976 — 1982
Paradise Valley Hospital February 2007 - Present
Vangent, Inc. July 2006 - February 2007
Burns Pest Elimination 2002 - 2006
Skills
Onboarding, Customer Service, Recruiting, Employee Relations, Human Resources, Healthcare, Applicant Tracking..., FMLA, Employee Benefits, Organizational..., HIPAA, Talent Acquisition, Coaching, Job Fairs, Internet Recruiting, Technical Recruiting, Job Descriptions, Benefits Administration, New Hire Orientations, Temporary Placement, HRIS, Performance Management, Leadership, College Recruiting, Training, Taleo, Deferred Compensation, Workforce Planning, Kronos, Sourcing, Behavioral Interviewing, Leadership Development
Education
Northern Arizona University 2002 — 2006
BA, Public Relations
Linkage, Inc. July 2012 - March 2013
Vangent, Inc. August 2007 - June 2012
Vangent, Inc. December 1999 - August 2007
Vangent, Inc. August 1996 - December 1999
Loyola University Chicago 1993 - 1996
Sears, Roebuck and Co. 1989 - 1993
Skills
Human Capital Management, Organizational..., Consultative Selling, Talent Management, Leadership Development, Organizational..., Succession Planning, Performance Management, Executive Coaching, Employee Engagement, Human Capital, Learning Management, 360 Feedback, Performance Improvement, Change Management, Coaching, Training, Talent Acquisition, Job Analysis, Selling, Strategy, Human Resources, Business Development, Leadership, Program Management, Management Consulting, Recruiting, Team Building, Strategic Planning, Sales
Education
Roosevelt University
M.A.
Loyola University Chicago
B.S.
St. Joseph High School 1985 — 1989
Acklam, Inc. June 2014 - Present
Lowe's Companies, Inc. April 2014 - June 2014
HCL Engineering & Surveying, LLC September 2013 - November 2013
Abeinsa EPC Inc August 2011 - January 2013
Big J Enterprises, LLc November 2010 - February 2011
Vangent, Inc. February 2010 - July 2010
CLC Associates August 2007 - December 2008
CMX August 2006 - May 2007
Stantec Consulting December 2004 - August 2006
Passero Associates May 1999 - December 2004
Skills
Topographic Surveys, Surveying, ALTA Surveys, Boundary, Legal Descriptions, Construction Staking, Easements, AutoCAD, CAD, Microsoft Excel, Land Development, Platting, Subdivisions, Earthworks, Research, Residential Homes, Microsoft Word, Desktop Computers, Highways, Grading, Construction, Trimble GPS, Stormwater Management, Civil Engineering, GPS, AutoCAD Civil 3D, Site Development, Drainage, Site Plans, Topcon, Land Use Planning, Erosion Control, GIS, Survey, Residential, Word, Excel, Land Desktop, AutoCAD Civil 3D for..., Carlson Software
Education
Monroe Community College
AAS, Civil Engineering Technology
UMOM New Day Centers August 2014 - Present
Convergent Outsourcing Inc. October 2013 - Present
Vangent, Inc. June 2013 - October 2013
Frederick's of Hollywood September 2006 - October 2012
Health Choice AZ 2010 - 2012
Razorgator March 2008 - April 2010
Skills
Customer Service, Microsoft Office, Call Centers, Customer Satisfaction, sales, Event Management, Warehousing, Accounting, System Monitoring, Multi-line Phone, Phone Etiquette, Typing, Windows, Mac OS X, Resourceful..., Call Center..., Retail, Healthcare, Sales Management, Customer Support, Social Media, Social Networking, AS400 system, Internet, Data Entry, Microsoft Word, Lotus Notes, 10 Key, Outlook, Customer Experience, Coaching, Marketing, Employee Training, Public Speaking, Public Relations
Education
Lamson College
Business Management
American Express August 2011 - Present
American Express 2011 - 2015
Vangent, Inc. July 2009 - August 2011
American Express Learning Network 2007 - 2009
Maricopa Community Colleges January 2005 - May 2005
Teachers Media Company 2001 - 2005
Skills
Instructional Design, Workshop Facilitation, Articulate Storyline, Leadership, Editing, Performance Consulting, Performance Improvement, Employee Training, Training Delivery, Change Management, Coaching, Executive Coaching, Onboarding, Project Management, Technical Training, Talent Management, Organizational..., Organizational..., Emotional Intelligence, Performance Management, Producing, Directing, Adult Learning Theory, Organizational Learning, ActionScript, Team Building, Program Management, Information Mapping, Flash, Training, Blended Learning, Instructor-led Training, E-Learning, ADDIE
Education
Oregon State University 1997 — 1999
Ed. M., Instructional Design and Adult Learning
H&R Block December 2010 - Present
Payless ShoeSource April 2011 - August 2011
H&R Block Enterprises December 2010 - April 2011
Vangent, Inc. February 2010 - August 2010
Sundance Surfaces May 2004 - December 2008
Skills
Advertising, Brochures, Business Cards, Data Entry, Layout, Logo Design, Adobe Creative Suite, Color Correction, Mac, QuarkXPress, Packaging, Adobe Acrobat, Typography
Education
Centriq Training 2008 — 2008
Certification in Graphic Arts, Web/Graphic Design
Metropolitan Community College-Penn Valley 1999 — 2003
Associates Degree, Marketing & Advertising
Del Frisco's Restaurant Group February 2014 - Present
SciFiHeaven.net January 2010 - Present
Croxley Ales February 2012 - February 2014
ABC Television 2013 - 2013
The Libertine June 2010 - February 2012
Universal 7 Media February 2009 - 2011
Vangent, Inc. July 2008 - 2010
Rocks and Ropes Climbing Center May 2005 - September 2005
Skills
Blogging, Editing, Acting, Microsoft Office, Customer Service, Social Media, Technical Writing, Dreamweaver, Photoshop, Adobe Creative Suite, Instructional Design, Software Documentation, Flash, HTML, E-Learning, Public Speaking, Proofreading, Improvisation, Training
Education
UCB 2012 — 2014
University of Rhode Island 2005 — 2008
BA/BFA, Film Media/Theatre
LIU Post 2003 — 2005
Verizon Business December 2012 - Present
Pearson- State Assessments Florida January 2011 - June 2012
Pearson Education November 2007 - January 2011
Vangent, Inc. June 2007 - December 2007
Sedona Staffing Services July 2005 - March 2007
Burger King March 2001 - March 2004
El Centro Unido May 1995 - May 1999
Skills
Bilingual-Spanish, Payroll, Process Scheduler, Sales, Software Documentation, Microsoft Office, Customer Service, Strategic Planning
Education
Mount Mercy University 2009 — 2013
BA, Business Management
The University of Mount Mercy 2009 — 2013
B.A, Business Management; Business LawInternational BusinessInternational Marketing
Wells Fargo July 2012 - Present
Discover Financial Services 2011 - 2012
Allstate Insurance October 2010 - October 2011
Vangent, Inc. September 2008 - September 2010
Best Western International September 2005 - September 2008
Skills
Applicant Tracking..., Onboarding, Recruiting, Employee Relations, Talent Acquisition, Employee Benefits
Education
Prairie View A&M University 1993 — 1998
BA, Marketing
Belair High School
The Tech Group March 2012 - Present
RR Donnelley July 2011 - Present
Vangent, Inc. March 2010 - June 2010
East Valley Tribune March 1988 - January 2009
Skills
Microsoft Office, Adobe Creative Suite, Typesetting
Education
Art Institute of Pittsburgh 2008 — 2010
digital diploma, graphic art
Mesa Community College
graphic art
CSC October 2011 - Present
Vangent, Inc. March 2008 - October 2011
General Dynamics Information Technology June 2006 - 2008
Anteon February 2000 - June 2006
American College of Health Care Administrators February 1990 - December 1999
Skills
Editing, Social Media, Internal Communications, Publications, Event Planning, Corporate Communications, Strategic Communications, Management, Corporate Branding, Marketing Communications, Writing Skills, Content Management, Company Branding, Strategy, Social Media Marketing, Media Relations, Public Relations, Program Management, Writing
Education
Old Dominion University 1986 — 1989
BA, MA, English Literature & Writing
Radford University 1983 — 1985
English, General Studies
Vangent, Inc. March 2010 - August 2010
Independent Contractor September 2006 - January 2010
Thornburg Total Quality Management, LLC May 2003 - September 2006
Parsons Brinckerhoff, Inc. June 2002 - May 2003
McMahon Associates, Inc. December 1998 - June 2002
Keith & Schnars, P.A. November 1996 - December 1998
Skills
Leadership, Project Management, Start-ups, Strategic Planning, Management, Leadership Development, Project Planning, Strategy, Contract Negotiation, New Business Development, Budgets, Program Management, Management Consulting, Organizational..., Business Planning, Team Building, Process Improvement, Team Leadership, Change Management, Training, Consulting
Education
Michigan State University
Bachelor of Science, Urban and Regional Planning
Rockwell Collins October 2008 - Present
Rockwell Collins October 2007 - December 2009
Vangent, Inc. April 2002 - October 2007
Rockwell Collins January 1998 - October 2001
Rockwell Collins August 1991 - January 1998
Skills
PMP, Program Management, Requirements Analysis, Software Project..., Integration, SDLC, Cross-functional Team..., Software Development, Process Improvement, Project Management, Six Sigma, Proposal Writing, Avionics, Management, Quality Assurance, Software Engineering, Systems Engineering, Testing
Education
Nova Southeastern University 1992 — 1994
Masters, Business Administration
Mount Mercy University 1989 — 1991
BS, Computer Science
The Financial Store February 2011 - Present
University of Phoenix March 2009 - Present
Vangent, Inc. October 2009 - December 2010
CyberAir Technologies, Inc. July 2006 - April 2009
Prosoft Learning June 2005 - July 2006
Arcatron 2005 - 2006
ASI Communications, Inc. April 1996 - July 2003
Communications Ventures 1988 - 2003
Comven 1985 - 1988
SPAN International, Inc. 1976 - 1985
Education
University of Southern California - Marshall School of Business 1973 — 1974
MBA, Financial Management, Real Estate, International Business
University of Southern California - Marshall School of Business 1970 — 1973
BS, Accounting, Financial Management
Pomona College 1969 — 1970
Economics
Hometown Insurance Agency May 2015 - Present
Champion Insurance Solutions May 2015 - Present
Champion Insurance Group May 2014 - March 2015
American Family Insurance May 2009 - April 2014
Waddell & Reed Financial Services December 2007 - December 2008
Waddell & Reed April 2007 - November 2007
Vangent, Inc. March 2006 - April 2007
Skills
Customer Service, Administration, PowerPoint, Word, Scheduling, Excel, Microsoft Office, Customer Relations, Hiring, Administrative Support, Insurance, Outlook, Editing, Typing, Writing, Spreadsheets, Social Media, Interviewing, Administrative..., Process Scheduler, Microsoft Excel, Sales Management, Sales, System Administration, Microsoft Word, Term Life Insurance, Commercial Insurance, Interviews
Education
Lubbock Christian University 2001 — 2005
Humanities
Leidos July 2015 - Present
Vencore, Inc December 2012 - June 2015
PAE January 2012 - December 2012
Vangent, Inc. September 2008 - September 2011
Deltek, Inc October 2005 - May 2008
Aspect Communications December 2004 - September 2005
AMS March 2002 - May 2004
Nextel 1999 - 2002
Nextel Communications, Inc. 1999 - 2002
MCI 1996 - 1999
Skills
Financial Reporting, Finance, Government Contracting, Mergers & Acquisitions, Leadership, Management, Managerial Finance, Auditing, Mergers, Cross-functional Team..., Budgets, ERP, Strategic Planning, Forecasting, Risk Management, Financial Analysis, Executive Management, Integration, Business Development, Strategy, Business Process..., Business Strategy, Vendor Management, Process Improvement, Corporate Finance, Costpoint, Due Diligence, Program Management, Financial Modeling, Management Consulting, Project Management, Strategic Partnerships, Accounting, Change Management, Business Analysis, PeopleSoft, Strategic Financial..., Proposal Writing, Internal Controls, Start-ups, Sarbanes-Oxley Act, Operations Management, Acquisition Integration, Government, Contract Negotiation, Analysis, Variance Analysis, Business Intelligence, Cost Accounting, Revenue Recognition
Education
Loyola University Maryland 1985 — 1987
MBA, Management
William & Mary 1976 — 1980
BBA, Accounting
Centers for Medicare & Medicaid Services November 2014 - Present
Tanager Inc June 2013 - November 2014
Tanager Inc September 2007 - June 2013
Vangent, Inc. April 2006 - September 2007
CSC June 2004 - April 2006
Education
Loyola University Maryland 2005 — 2009
Master of Business Administration (M.B.A.)
Susquehanna University 2000 — 2004
Bachelor of Science (B.S.), Computer Science
Bank of America February 2014 - Present
J.P. Morgan April 2011 - February 2014
J.P. Morgan April 2010 - April 2011
J.P. Morgan 2007 - April 2010
Vangent, Inc. 2003 - 2007
Skills
Credit, Investments, Finance, Portfolio Management, Derivatives, Financial Analysis, Risk Management, Financial Risk, Tax-exempt finance, Credit structuring, Asset Management, Treasury Management, Series 7, Series 63
Education
Marymount University
M.B.A., Finance
Penn State University
B.S., Economics
General Dynamics Information Technology February 2012 - Present
Vangent, Inc. September 2010 - February 2012
Buccaneer November 2006 - September 2010
MCI/Verizon June 1997 - October 2006
TATA-IBM, Bangalore June 1995 - June 1996
Infosys, Bangalore December 1993 - May 1995
Skills
SDLC, Requirements Analysis, Integration, Databases, Software Project..., Enterprise Architecture, Agile Methodologies, Unix, SQL, Oracle
Education
Motilal Nehru National Institute Of Technology
Computer Science
Mahabubnagar
ACT August 2014 - Present
ACT, Inc July 2012 - Present
ACT, Inc February 2012 - July 2012
Teamjds llc January 2011 - July 2012
Elder Services, Inc. May 2011 - July 2011
Vangent, Inc. 1970 - 2010
Vangent, Inc. 1970 - 2008
Skills
Strategic Planning, New Business Development, Business Strategy, Leadership, Culture Change, Change Management, Governance, Business Process Design, Business Process..., Business Process..., Outsourcing, Key Performance..., Process Improvement, Analytics, Problem Solving, Mathematics, Business, Financial Risk, Pricing, Federal Procurement, Negotiation, Contract Negotiation, Proposal Generation, Writing, Microsoft Office, Microsoft Word, Microsoft Excel, Community Outreach, Non-profits, Program Management, PMP, Proposal Writing, Management, Program Development, Government Contracting, Business Development, Project Management, Organizational..., Leadership Development, Business Process, Business Planning, Start-ups, Nonprofits, Marketing Strategy, Management Consulting, Strategy, Project Planning, Budgets, Integration, Team Building
Education
Pittsburg State University
University of Iowa
Graduate Studies, Applied Statistics
General Dynamics Information Technology Sr. Customer Service ManagerGeneral Dynamics Information TechnologyJuly 2014 - Present
General Dynamics Information Technology July 2011 - Present
Vangent, Inc. July 2006 - July 2011
Pearson Government Solutions May 2004 - July 2006
Skills
Call Center, Workforce Management, Customer Satisfaction, Contact Centers, Quality Assurance, Vendor Management, Operations Management, Management, Team Leadership, Program Management, Call Centers, Team Building, Employee Training, Customer Service, Process Improvement, Training, System Administration, Software Documentation, Business Process..., Performance Management, Six Sigma, Customer Experience, SharePoint, Leadership, Change Management, Training Delivery
Education
Ottawa University 2006 — 2010
MBA, Business
The University of Kansas 1989 — 1994
BA Environmental Studies, Biology
General Dynamics Information Technology October 2011 - Present
Vangent, Inc. 2001 - October 2011
NCS Pearson 1999 - 2001
NCS Pearson 1997 - 1999
NCS Pearson 1995 - 1997
NCS Pearson 1985 - 1995
Westinghouse and NCS June 1980 - 1985
Skills
PMP, CMMI, Certified Scrum Master..., Software Project..., Agile Methodologies, Process Engineering, Software Engineering, Process Improvement, SDLC, Program Management, Change Management, Requirements Analysis, Project Management, Software Development, Quality Assurance, Team Leadership, Risk Management, Integration, Business Analysis, SharePoint, Cross-functional Team..., Project Portfolio..., Resource Management, Management, Business Process, Systems Engineering, Governance, Scrum, Testing, PMO, IT Strategy, Enterprise Architecture, Agile Project Management, Business Process...
Education
University of Iowa - Henry B. Tippie College of Business 1990 — 1997
MBA, Organizational Change
Luther College 1976 — 1980
BA, Mathematics / Computer Science
Key Property Group 2012 - Present
Vangent, Inc. 2009 - 2010
RJ Schinner 1994 - 2006
Firstar Mortgage September 1992 - June 1994
Office Product Trendsetters May 1990 - August 1992
Dealers Office Equipment 1986 - 1990
Skills
Call Center, Team Building, Process Improvement, Project Management, Customer Service, Strategic Planning, Analysis, Human Resources, Operations Management, Forecasting, Management, Leadership, Call Centers, Outlook, Start-ups, Training, Contract Negotiation, Business Development, Project Planning, Negotiation, Microsoft Excel, Risk Management, Team Leadership, Change Management, Customer Satisfaction, Coaching, Budgets, Program Management, Vendor Management, Strategy, Microsoft Office, CRM, Sales, Access, Cross-functional Team...
Education
Fortune Builders Inner Circle 2012 — 2013
Residential Redevelopment
Fortune Builders Mastery 2012 — 2013
Residential Redevelopment / Investment
Marquette University 1989 — 1990
Landlord / Tenant Law
Waukesha County Technical College 1986 — 1988
Business, Management, Marketing, and Related Support Services
MBTI Business Training Institute 1984 — 1986
Computer Systems Analysis/Analyst
Magnum Productions April 2005 - Present
Magnum Productions 2004 - Present
Extend Health 2010 - December 2011
Vangent, Inc. 2009 - 2010
Durango Independent Film Festival 2006 - 2008
Telluride Technology Festival 2000 - 2007
Skills
Training, Process Improvement, Staff Development, Public Speaking, Customer Service, Editing, Call Center, Blogging, Coaching, Social Media, Networking, Team Leadership, Copywriting, Marketing, Project Management, Directing, Research, Public Relations, Budgets, Microsoft Word, Voice Over, Microsoft Excel, Screenwriting, Film, Management, Social Networking, Documentaries, Time Management, Creative Writing, Photography, Radio, Film Production, Social Media Marketing, Call Centers
Education
BSA Troop 14 1987 — 2003
Eagle Scout, Great American Heros
North Carolina State University 1993 — 1999
BS, Parks, Recreation and Tourism Management - Event Management
Vangent, Inc. November 2009 - Present
Health Net June 2007 - November 2008
University of Phoenix June 2005 - June 2007
University of Phoenix November 2000 - June 2005
Intel October 1991 - August 1995
Intel April 1986 - October 1991
Skills
Management, Project Management, Analysis, Business Analysis, Marketing, Competitive Analysis, Project Planning, Advertising, Data Analysis, Access, Strategic Planning, Business Planning, Creative Direction, Testing
Education
Western International University 2002 — 2005
BSIT
Mesa Community College
Phoenix Memorial Park and Mortuary May 2015 - Present
Sunland Memorial Park and Cremation Center August 2013 - Present
American Republic Insurance Services April 2013 - May 2013
Vangent, Inc. November 2009 - March 2010
Grand Floral Corp. February 1998 - May 2009
Personic Software September 1997 - February 1998
Restrac, Inc. May 1995 - September 1997
Multidata Corporation March 1992 - March 1995
Computer Management Services, Inc. March 1988 - March 1992
Skills
Professional Services, Process Improvement, Program Management, Business Analysis, Team Building, Cross-functional Team..., Project Management, Product Management, Change Management, Project Planning, Strategic Planning, Call Center, Technical Support, Software Documentation, Customer Satisfaction, Life Insurance, Accident Insurance, Health Insurance, Training, Management, Integration
Education
Metropolitan State University 1977 — 1979
Bachelor of Arts, Business Administration
University of Minnesota-Twin Cities 1975 — 1977
Associate's degree, Pre Business
Johnson High School
High School/Secondary Diploma Programs
Honeywell February 2015 - Present
Honeywell November 2013 - February 2015
Doreen Creel-Wood Accounting May 2013 - November 2013
Commonwealth Dentistry October 2012 - May 2013
Southside Regional Medical Center March 2012 - October 2012
Behavior & Stress Management Center August 2008 - September 2012
Vangent, Inc. July 2007 - August 2008
Skills
Customer Service..., Accounting, SQL, SAP ERP, Oracle SQL, Microsoft Office, Microsoft Excel, Microsoft Word, SAP, Customer Service, PowerPoint, Research, Outlook, Strategic Planning, Project Management
Education
Virginia State University 2009 — 2011
Bachelor's degree, Accounting and Computer Science, 3.65
Richard Bland College of the College of William and Mary 2006 — 2008
Associate's degree, Accounting and Finance, 3.75
Aflac 2015 - Present
Vangent, Inc. June 2012 - October 2012
Foot Locker, Inc November 2007 - April 2011
Westat April 2001 - July 2005
The National Center for the Advancement of Prevention September 2000 - February 2004
Skills
Visual Merchandising, Store Management, Retail Management, Merchandising, Loss Prevention, Microsoft Office 2007, Microsoft Word, Excel, PowerPoint, Call Center, Customer Service..., Call Centers, Management, Microsoft Excel, Microsoft Office
Education
Montgomery College 1984 — 1984
Business Administration
Delta Career Education Corporation October 2014 - Present
Delta Career Education Corporation June 2014 - October 2014
Delta Career Education Corporation February 2013 - June 2014
Vangent, Inc. April 2011 - August 2012
ATA Black Belt Academy December 2009 - May 2010
FedEx September 2007 - December 2009
Skills
Customer Service, PeopleSoft, Microsoft Office, Photoshop, Security Clearance, Firefox, Microsoft Windows 98, Windows Vista, Windows 7, Windows XP Pro, Desktop Computers, Microsoft Office 2007, Call Centers, Internet Explorer, Telephone Skills, Team Leadership, Outlook, Windows, Customer Support, Sales, Public Speaking, Team Building, Training, Coaching, Adult Education, Leadership, Leadership Development, Higher Education, Management, Staff Development
Education
Mesa Community College
Trader Joe's July 2011 - Present
General Dynamics Information Technology October 2013 - December 2013
Vangent, Inc. February 2010 - September 2010
HD Supply September 2006 - June 2009
Skills
Quality Assurance, Spanish-speaking, Retail, Translation, Customer Service..., Government Contracting, Spanish Literature, Paralegals, Security Clearance, Immigration Policy, Training, Leadership, Analysis, Customer Service, Team Building, Team Leadership, Customer Satisfaction, Public Speaking, Fast-paced, Spanish
Education
Rockhurst University 2011 — 2012
Postgraduate Certificate, Legal Research and Advanced Professional Studies
Bridge Argentina 2006 — 2006
Professional Certificate, Business/Commerce, General
University of Kansas 1998 — 2003
Bachelor of Arts (B.A.), Spanish Language and Literature
William Jewell College 1995 — 1997
Music Performance
CRST International September 2014 - Present
Wells Fargo (Contractor through Insight Global) November 2013 - May 2014
TEKsystems May 2013 - November 2013
IBM Global Services March 2010 - March 2013
Vangent, Inc. March 2008 - April 2010
Alliant Energy March 2007 - February 2008
TDS Telecom January 1999 - January 2006
Skills
CICS, TSO, SPUFI, Fileaid, COBOL, VSAM, Xpediter, JCL, Endeavor, DB2, Easytrieve, QMF, Mainframe, MVS, Panvalet, IMS DB/DC, OS/390, CA7, Intertest, CA-11, COBOLII, Abend-Aid, SDF II, CA-Librarian, CA-7, Jobscan, ZEKE, Vantage-One, CLIST, ISPF, Quikjob, IDCAMS, DFSORT, IBM Utilities, ESP, Perl, Microfocus, SQL, Software Development, SDLC, Testing, Oracle, Requirements Gathering, PL/SQL, Integration, Databases, Business Analysis
Education
University of Wisconsin-Madison 1984 — 1989
Bachelor's degree of Science, BS
Madison Area Technical College 1990 — 1992
Computer Science, Information Technology
Intuitive.IT April 2014 - Present
NetImpact Strategies Inc. October 2012 - April 2014
General Dynamics Information Technology March 2012 - July 2012
Vangent, Inc. August 2011 - March 2012
Vangent, Inc. July 2010 - August 2011
Skills
IT Project & Program..., IT Service Management, Agile Methodologies, Program Management, Requirements Analysis, Management, Government, Risk Management, Process Improvement, PMO, Project Management, Enterprise Software, Business Process, Integration, SharePoint, Change Management, SDLC, Military, ITIL, Consulting, DoD, Quality Assurance, PMP, Training, Security, Enterprise Architecture, Business Process..., SQL, IT Strategy, Visio, Business Analysis, Business Development, Governance, Requirements Gathering, MS Project, Databases, Configuration Management, Analysis
Education
Macalester College 2004 — 2008
Bachelor of Arts (B.A.), Russian Studies
Customer Value Partners May 2015 - September 2015
Signature Consulting Group January 2014 - April 2015
Customer Value Partners February 2009 - December 2013
Briljent February 2008 - February 2009
Vangent, Inc. March 2003 - January 2008
Skills
Quality Assurance, Training, Instructional Design, Process Improvement, Captivate, Microsoft Office, Project Management, Performance Management, Program Management, Leadership Development, Instructor-led Training, Change Management, Management, Vendor Management, Visio, Call Centers, Employee Training, Software Documentation, Customer Service, Business Process..., Leadership, Policy, Start-ups
Education
Saint Louis University (PH) 1999 — 2001
Centers for Disease Control and Prevention, ORISE Fellow February 2015 - Present
Morehouse College January 2013 - Present
Georgia Department of Public Health September 2012 - December 2012
Morehouse College September 2012 - December 2012
Vangent, Inc. July 2011 - June 2012
Siloam Health Science College July 2007 - December 2008
Skills
SPSS, Public Health, Epidemiology, Research Design, Microsoft Excel, Leadership, Research, PowerPoint, Data Analysis, SAS, Microsoft Word, Biostatistics, Statistics, Data Collection, Literature Reviews, Internet Explorer, Program Evaluation, Health Education, Analysis, Community Health, Qualitative Research, Data Entry, Teaching, Proposal Writing, Clinical Research, Stata, Survey Design, Basic and Advanced..., Community Outreach, Prevention, Health Policy, Global Health, The Survey System 10, Designing telephonic..., Data Management, SAS programming, Quantitative Research, Survey Research, Health Equity, Grant Writing
Education
Morehouse School of Medicine 2010 — 2012
Master of Public Health (M.P.H.), Epidemiology
Morehouse School of Medicine 2010 — 2012
Master of Public Health (MPH), Cerificate in Cancer Epidemiology
Corbins Electric April 2015 - Present
Torrent Resources June 2014 - December 2014
Hunter Contracting Co. November 2012 - May 2014
Hunter Contracting Co. November 2010 - November 2012
Vangent, Inc. March 2010 - September 2010
El Paso Natural Gas August 2009 - September 2009
Sundt Construction March 2005 - April 2009
AppleOne Employment Services February 2003 - November 2004
AppleOne Employment Services January 2001 - February 2003
Lovitt & Touché August 1998 - July 1999
Skills
Construction, Contract Management, Subcontracting, Contract Negotiation, Procurement, Schedule Control, Project Planning, Process Scheduler, Construction Insurance, Lien Waivers, Budgets, Change Orders, RFI, Cost Control, Cost Management, Invoicing, Microsoft Office, Microsoft Excel, Outlook, Prolog, Customer Service, Management, PowerPoint, Data Entry, Fax, Switchboard Operator, Recruiting, Human Resources
Education
Mesa Community College 2009 — 2010
Construction Management
North Torrance
Amazon May 2014 - January 2015
Integrity Staffing Solutions November 2013 - March 2014
Travel Centers of America March 2013 - December 2013
Wells Fargo October 2012 - February 2013
Vangent, Inc. May 2012 - August 2012
Travel Centers of America June 2011 - June 2012
Affiliated Computer Services May 2008 - April 2011
Skills
Call Centers, Process Improvement, Program Management, Requirements Analysis, Troubleshooting, Business Analysis, SharePoint, Project Management, Vendor Management, Software Documentation, Customer Service, Team Leadership, Technical Support, Active Directory, Software Project...
Education
Strayer University (VA) 2009 — 2011
n/a, Human Resources Management and Services
Peace College 2003 — 2008
n/a, Human Resources
General Dynamics Information Technology 2001 - 2014
Vangent, Inc. July 2001 - August 2013
Vangent, Inc. 2001 - 2009
Skills
Technical Writing, Account Management, Strategic Planning, Analysis, Software Documentation, Six Sigma, Process Improvement, Business Analysis, Team Leadership, Training, Performance Management, Operations Management, Social Media, PowerPoint, Customer Satisfaction, Recruiting, Quality Assurance, Employee Training, Applicant Tracking..., Project Management, Customer Service, Access, Visio, Contact Centers, Program Management, Coaching, Microsoft Office, Vendor Management, Change Management, Onboarding, SharePoint, Human Resources, Call Centers, Leadership, Team Building, Cross-functional Team..., Project Planning, Management, Data Analysis, Troubleshooting, Customer Experience, Healthcare
Education
Saddleback College
JLL October 2013 - Present
Safeway, Inc. May 2012 - October 2013
Grubb & Ellis September 2010 - May 2012
Vangent, Inc. January 2010 - August 2010
RREEF September 2004 - July 2008
Skills
Corporate Real Estate, Leases, Property Management, Real Estate, Lease Administration, Tenant, Lease Negotiations, Property, Facilities Management, Contract Negotiation, Commercial Real Estate, Leadership, Disposition, Negotiation, Landlords, Customer Service, Management, Project Management
Education
Paradise Valley Community College 2012 — 2016
Associate of Arts (AA)
John Hersey High School
Extend Health October 2012 - Present
Extend Health October 2012 - July 2013
Extend Health October 2010 - October 2012
Molina Health Care March 2012 - September 2012
Vangent, Inc. August 2009 - September 2010
Skills
National Security, Health Insurance, Medicare
Education
Peninsula College 2005 — 2009
Administrative Office Specization, Office Management and Supervision, Top
UnitedHealthcare March 2013 - Present
Economic Incentives Advisory Group August 2010 - October 2011
Vangent, Inc. March 2010 - August 2010
Mervyns April 2000 - April 2002
Macy's Customer Service Call Center June 1993 - April 2000
Skills
Customer Satisfaction, Process Improvement, Operations Management, Coaching, Quality Assurance, Leadership Development, Program Management, Training, Performance Management, Strategic Planning, Kaizen and Lean Process..., Retail &..., Project Launch &..., Vendor Relationships, Revenue Growth..., Teambuilding &..., Cross-functional..., Employee Training &..., Leadership, Team Building, Entrepreneurship, Management, Benefits Administration, Human Resources, Customer Service, Employee Relations, Deferred Compensation, Recruiting
Education
Point Loma Nazarene University
B.A., Business Administration
Agilex Technologies November 2014 - Present
SRA International September 2012 - August 2013
Celerity February 2012 - June 2012
SRA International December 2007 - August 2010
Vangent, Inc. January 2010 - May 2010
Northrop Grumman Information Systems August 2005 - August 2006
Northrop Grumman Information Systems February 1986 - August 2005
Skills
Technical Writing, Content Management, Software Documentation, Documentations, Visio, SharePoint, Document Management, Testing, Quality Assurance, User Experience, Requirements Analysis, Software Configuration..., ITIL v3 Foundations..., PMP
Education
National-Louis University 1997 — 1998
Bachelor of Science (BS), Business Administration and Management, General
Southern Illinois University, Edwardsville 1969 — 1972
Psychology
Kryterion February 2013 - Present
Kryterion October 2010 - February 2013
The Jirani Project September 2007 - October 2012
Vangent, Inc. November 2009 - October 2010
Blue Square Studios (acquired by TravelClick, Inc) 2006 - January 2009
Elegant Hotels Group 2004 - 2006
RezSolutions/Pegasus Solutions 1999 - 2004
Interactive Sites 1998 - 1999
Doubletree Hotels Company 1994 - 1998
University of Massachusetts Amherst August 1991 - August 1994
Education
Rutgers, The State University of New Jersey-New Brunswick
BA
Western International University
MBA
IBM September 2011 - Present
Laconia Group June 2008 - January 2012
P3 Partners, LLC May 2010 - October 2011
Kelly Government Solutions January 2008 - December 2010
Kinghorn, Hilbert & Associates March 2006 - December 2008
Vangent, Inc. January 2004 - February 2007
Pearson Government Solutions January 1995 - January 2004
McGraw-Hill March 1988 - June 1995
Skills
Human Capital Management, Account Management, New Business Development, Organizational..., Recruitment and..., Government Relations, Government Contracting, DoD, Training, National Security, Program Management, Business Development, Business Strategy, Project Management, Government, CRM, Proposal Writing, Strategy, Performance Management, Mergers & Acquisitions, Federal Government, Leadership Development, Recruiting, Talent Management, Homeland Security, Organizational..., Analysis, Management, Personnel Management, Organizational..., Start-ups, Information Technology, Business Intelligence, Cross-functional Team..., Human Capital, Leadership, Onboarding, Employee Engagement, Lobbying, Technical Recruiting, Defense, Management Consulting, Change Management, Operations Management, Information Security, Security, Business Process..., Temporary Placement, Contract Negotiation, Strategic Partnerships
Education
Virginia Polytechnic Institute and State University 1990 — 1991
Business Management
Lock Haven University of Pennsylvania 1980 — 1984
BS, Management & Information Sciences
Fannie Mae November 2013 - Present
Fannie Mae August 2012 - November 2013
Vangent, Inc. (acquired by GDIT 2011) September 2009 - August 2012
Vangent, Inc. December 2008 - September 2009
Noblestar Systems Corp. May 2005 - November 2008
Unisys June 2003 - May 2005
Applied Information Sciences March 2001 - June 2003
CARDsystems November 1999 - March 2001
Consultant January 1993 - November 1999
US Navy Reserve\USNR January 1989 - January 1997
Skills
ITIL, Agile Methodologies, Enterprise Software, Process Improvement, Enterprise Architecture, Governance, Business Process..., Software Development..., SharePoint, Program Management, Process Engineering, SOA, Business Analysis, Solution Architecture, Change Management, Management Consulting, Software Development, SDLC, CMMI, Strategy, Software Project..., Cross-functional Team..., Requirements Gathering, Systems Analysis, IT Management, IT Service Management, PMP, RUP, Requirements Analysis, Integration, UML, Microsoft Technologies, Process Architecture, Enterprise Process..., Business Process Design, IT Governance, IT Strategy, PMO, Management, Leadership, Business Intelligence, Vendor Management
Education
Penn State University 1992 — 1994
M.P.A., Public IT Systems
Pennsylvania State University - University Park 1985 — 1992
BS, Dual Degree: Organizational Psychology & Labor Studies
Cigna Medical Group October 2010 - Present
Vangent, Inc. November 2009 - October 2010
St. Thomas the Apostle Catholic Church October 1997 - February 2009
J. C. Haskell Inc. August 1996 - December 1996
Sundt Corp. October 1990 - June 1995
Our Mother of Sorrows August 1985 - May 1989
Education
Computer Career Institute 2009 — 2009
MOS Certification, MOS Certification
Muir Technical College/Chaparral College 1989 — 1989
Certification, Computized Office Management
Northern Arizona University 1979 — 1981
Degree: Bachelor of Science, Education/Special Education
University of Arizona 1977 — 1979
Liberal Arts
PayPal January 2011 - Present
Vangent, Inc. December 2009 - January 2011
Ledesma Brother Companies, LLC November 2008 - September 2010
Wells Fargo Bank April 2004 - March 2009
Wells Fargo Auto Finance Group February 2001 - April 2004
Wells Fargo Auto Finance Group Lien Perfection Work Director April 2000 - February 2001
Auto Finance Group November 1996 - April 2000
Skills
Vendor Management, Customer Satisfaction, Process Improvement, Call Center, Credit, Analysis, Business Strategy, CRM, Budgets, Change Management, Call Centers, Coaching, Cross-functional Team..., Customer Service, Forecasting, Human Resources, Leadership, Microsoft Excel, Management, Negotiation, Operations Management, PMP, Outlook, Program Management, Process Scheduler, Project Planning, Project Management, Public Speaking, Recruiting, Sales, Six Sigma, Strategic Planning, Team Building, Team Leadership, Time Management, Strategy, Training
Education
Project Management Institute 2010 — 2010
Certified Associate in Project Management, Project Management
Phoenix College 2004 — 2008
Associates of Arts, Business Administration
University of California, Los Angeles 2007 — 2007
Other 2005 — 2005
Achieve Global Certification, Training facilitation
Arizona Institute of Business and Technology 1995 — 1997
Associate of Arts Degree, Business Administration
Time Warner Cable January 2015 - Present
Wellpoint Anthem August 2014 - October 2014
United States Marine Corps March 2014 - July 2014
Wright Career College February 2014 - March 2014
Kansas Department of Health and Environment June 2013 - August 2013
Topaz Shared Services November 2012 - May 2013
Westar Energy January 2011 - June 2011
Vangent, Inc. October 2009 - September 2010
Accent Marketing August 2006 - February 2009
T-Mobile September 2005 - August 2006
Skills
Curriculum Development, Team Building, Leadership, Management Development, Instructional Design, Call Center Development, Training, Program Management, CRM, Coaching, Quality Assurance, Training Delivery, Performance Management, Call Centers, Employee Training, Adult Learning..., Management, Instructor-led Training, Time Management, Needs Analysis, Captivate, Leadership Development, Workshop Facilitation, Blended Learning, Strategy, E-Learning, Employee Engagement, Talent Management, Adult Education, Staff Development, Performance Improvement, Interviews, Organizational..., Onboarding, Conflict Resolution, Change Management, Policy, Training Facilitation, Organizational..., Succession Planning, Employee Relations, Human Resources, ADDIE, Distance Learning, Software Documentation, Sales, Customer Service, Curriculum Design
Education
Park University 2011 — 2013
Master of Education (MEd), Adult and Continuing Education and Teaching, 4.0
Missouri Western State University 1998 — 2002
BSE, Secondary Education/English
Wells Fargo November 2014 - Present
BBevilacqua Consulting March 2014 - Present
Xerox November 2013 - February 2014
CVS Caremark Corporation May 2013 - November 2013
BBevilacqua Consulting September 2010 - May 2013
Vangent, Inc. June 2009 - September 2010
Bostwick Laboratories February 2008 - June 2009
American Express February 2005 - November 2007
BBevilacqua Consulting, Phoenix, AZ September 2003 - February 2005
IBM Global Services August 1989 - September 2003
Skills
PMP, Continuous Improvement, Process Improvement, Team Building, Operations Management, Quality Assurance, Vendor Management, Change Management, MS Project, Customer Service, Team Leadership, Analysis, Project Planning, Microsoft Excel, Budgets, Business Process, Software Project..., Agile/Scrum, ITIL, Process Development, Business Process..., Business Analysis, Quality Management, Customer Satisfaction, Business Management, People Management, Vendor Relations, Account Management, Customer Relations, Budgeting, Planning, Coaching, Problem Solving, Mentoring, Team Management, Outlook, Excel, Microsoft Office, Word, Troubleshooting, Business Strategy, Scheduling, SDLC, PowerPoint, Supervisory Skills, Lotus Notes, Management, Program Management, Project Management, Six Sigma
Education
Praizion 2010 — 2010
Scottsdale CC 2009 — 2009
Glendale CC 2003 — 2003
NYU 1980 — 1982
Certificate
State University of New York College at Oneonta 1972 — 1975
BS
IBM
IBM
Caruso Turley Scott Inc. July 2011 - Present
F1 Race Factory January 2010 - July 2011
Vangent, Inc. February 2010 - July 2010
Bunger Steel, Inc. Steel Building Manufacturer April 2008 - September 2009
Vollmer & Associates Landscape Architecture and Planning September 2002 - October 2007
Precast Concrete Detailing Services May 1997 - September 2002
Penrose Drafting Architectural November 1994 - September 1998
Skills
Microsoft Excel, Process Scheduler, Customer Service, Microsoft Word, Microsoft Office, AutoCAD, Revit, CAD, Submittals, Construction, Steel Structures, Leadership, Steel, Steel Detailing
Education
Phoenix College
Intercultural Language Services May 2013 - Present
URESA May 2012 - June 2013
5ND February 2011 - March 2012
Transactel June 2010 - January 2011
Vangent, Inc. June 2007 - May 2009
SAIC May 2005 - June 2007
Robert Half International February 2001 - March 2005
Education
Northern Virginia Community College 2002 — 2004
AA, Business Administration
Salient Federal Solutions February 2015 - Present
Ambit Energy Holdings, November 2010 - Present
Convergent Strategy Associates Inc. January 2012 - Present
PayPal February 2014 - January 2015
Vangent, Inc. June 2010 - October 2011
Vangent, Inc. February 2009 - October 2011
Global Growth Leaders Consulting March 2009 - July 2010
Convergent Strategy International,LLC. October 2001 - February 2009
CareFirst BlueCross BlueShield July 2007 - June 2008
DHS November 2006 - March 2007
Skills
Iterative, Agile Project Management, Scrum, Program Management, Agile Methodologies, Change Management, Project Management, Management, Leadership, Six Sigma, Strategy, SDLC, Requirements Analysis, PMP, Enterprise Architecture, Integration, Software Project..., CMMI, Leadership Development, Negotiation, Personal Development, Team Leadership, PMO, Vendor Management, SOA, Project Portfolio..., IT Strategy, ITIL, Cloud Computing, Quality Assurance, SharePoint, Business Analysis, Enterprise Software, MS Project, IT Management
Education
University of Maryland University College 2007 — 2009
B.S, MIS Security Management
University of Virginia Darden School of Business 2001 — 2001
Minority Executive Business Program
Morgan State University 1994 — 1998
Industrial Engineering
Mount Saint Joseph High School 1990 — 1994
Diploma
Micro Focus December 2012 - Present
Greyt Expectations Greyhound Rescue December 2012 - Present
CAcert Inc. June 2008 - Present
CAcert Inc. November 2011 - November 2012
Vangent, Inc. October 2011 - November 2012
CNSI March 2011 - August 2011
CNSI December 2008 - August 2011
CNSI November 2010 - February 2011
CNSI December 2008 - February 2011
CSC November 2007 - November 2008
Skills
Identity Management, Identity Proofing, IT Project Management, IT Security, Linux, Network Infrastructure, CISSP, Security, LDAP, Enterprise Architecture, Cloud Computing, Integration, Information Security..., Network Security, ITIL, Unix, Project Management, Information Security, Identity, Disaster Recovery, IT Management, Information Technology, PKI, Active Directory, Network Architecture, Virtualization, Firewalls, Solaris, Computer Security, Data Center, Directory Services, IT Strategy, IAM, Databases, Solution Architecture, System Architecture, TCP/IP, Enterprise Software, VMware, Servers, Open Source, Architecture, System Administration, System Deployment, Business Continuity, Operating Systems, SaaS, Storage, Software Development, High Availability
Education
Montgomery College 1987 — 1997
Computer Science
Vangent, Inc. 2009 - Present
Adecco (Charles Schwab) January 2007 - June 2008
Chimes/Perot Systems August 2006 - January 2007
Adecco/Hewitt July 2004 - January 2006
Ace Parking Management November 2000 - July 2004
Education
Mesa Community College 1974 — 1980
General Dynamics Information Technology November 2012 - Present
Drygulch Leatherworks June 2010 - Present
General Dynamics Information Technology September 2010 - November 2012
Vangent, Inc. September 2009 - September 2010
Vangent, Inc December 2007 - September 2009
Sonoran Aquatics April 2006 - March 2008
Vangent, Inc. May 2003 - December 2007
Izon Auto Glass November 2001 - May 2003
Skills
Software Documentation, Project Management, Training, Process Simulation, Coaching, Call Center, Process Improvement, Quality Assurance, Program Management, Customer Satisfaction, PMP, Customer Service, Team Building, Operations Management, SharePoint, Analysis, Business Analysis, Strategic Planning, Cross-functional Team..., Management, Team Leadership, Leadership, Troubleshooting, Call Centers, Workforce Management, Six Sigma, Employee Training, Integration, Continuous Improvement, Strategy, Sales, Time Management, Government, Risk Management, Forecasting, Business Process..., Start-ups, Proposal Writing, Project Planning, Change Management, Visio, Quality Management, Performance Management, Databases, Technical Writing, CRM, Business Planning, Access, Interviews, Outsourcing
Education
Northern Arizona University 1995 — 2001
BS, History, Minor in Political Science
Cortez High School 1990 — 1999
General Dynamics Information Technology April 2012 - Present
Vangent, Inc. 2003 - April 2012
Vangent, Inc. 2000 - 2003
Skills
Organizational..., Job Analysis, Talent Management, Talent Acquisition, Applicant Tracking..., Recruiting, Employee Engagement, Performance Management, Organizational..., Technical Recruiting, Onboarding, HRIS, Account Management, Employee Relations, Interviews
Education
Roosevelt University 2003 — 2006
M.A., Industrial/ Organizational Psychology
Northern Illinois University 1991 — 1996
Bachelor of Arts (B.A.), Psychology
Department of Education FSA August 2013 - Present
Department of Education FSA August 2010 - Present
Vangent, Inc. May 2010 - August 2010
ManTech International May 2009 - May 2010
BearingPoint May 2004 - April 2009
Skills
Government Contracting, Government, Management Consulting, Business Transformation, Program Management, PMO, Policy, Business Process..., Defense, Federal Government, Business Strategy, Information Assurance, Business Analysis, Strategy, Project Management, Process Improvement, Leadership, Strategic Planning
Education
Webster University 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Yale University - Yale School of Management 2008 — 2008
Executive Management Certificate, Management
Park University
Vangent, Inc. August 2014 - Present
General Dynamics 2010 - Present
Vangent, Inc. 2010 - Present
Vangent, Inc. 2010 - Present
GDIT Vangent May 2008 - Present
AgileX Technologies 2007 - Present
Agilex Technologies 2007 - Present
Science Applications International Corporation 1990 - 2007
SAIC September 1990 - November 2006
GE 1985 - 1990
Skills
Program Management, Government Contracting, DoD, Systems Engineering, Security, Software Development, Enterprise Architecture, Requirements Analysis, National Security, CMMI, Proposal Writing
Education
Rice University 1966 — 1971
Master of Electrical Engineering, Electrical engineering and Mathematics
BPS Consulting March 2014 - Present
BPS Consulting July 2010 - February 2014
Guident Technologies August 2007 - June 2010
Vangent, Inc. June 2006 - August 2007
PAS Inc. June 2006 - August 2007
Constella Group June 2003 - June 2006
SAIC 1994 - 1998
CSC May 1992 - December 1994
Logicon December 1989 - March 1992
BAE Systems (Formerly Vitro Corporation) December 1986 - December 1989
Skills
SDLC, Testing, PMP, Management, CMMI, Quality Assurance, Process Improvement, Software Design, Leadership, Business Intelligence, Requirements Management, Business Analysis, SQL, Oracle, DoD, System Testing, Software Quality..., Integration, Software Project..., Requirements Analysis, Agile Methodologies, Enterprise Architecture, Test Planning, Program Management, Software Documentation, Quality Center, Business Process, Test Automation, HP Quality Center
Education
Loyola University Maryland 1983 — 1986
B.S., Physics
AECOM December 2011 - Present
Vangent, Inc. November 2000 - November 2011
Skills
SQL, SDLC, Databases, Microsoft SQL Server, ETL, Data Warehousing, T-SQL, Data Modeling, Access, Database Design, Research, SSRS
Education
Northern Virginia Community College
Edaptive Systems, Inc July 2012 - Present
Clarus & Fidelis September 2009 - August 2012
Vangent, Inc. August 2005 - September 2009
NCI, Inc April 2002 - August 2005
ACS 1998 - 2003
Skills
New Business Development, Business Development, Strategy, Government Contracting, Program Management, Management, Project Management, Proposal Writing, Business Strategy, PMO, Process Improvement, Outsourcing, Consulting, Integration, PMP, Executive Management, IT Strategy, Business Process..., Management Consulting, Requirements Analysis, Vendor Management, Enterprise Architecture, SDLC, Project Portfolio..., Information Technology, Business Analysis, Software Project..., Business Intelligence, CRM
Education
University of Michigan 1971 — 1976
BSE, Nuclear Engineering
University of Michigan 1971 — 1976
BSE, Engineering Science
Oakland University 1981 — 1982
MBA, Finance
Temin and Company May 2012 - Present
Temin and Company February 2008 - May 2012
Vangent, Inc. 2005 - January 2008
Pearson Government Solutions 2003 - 2005
Skills
Editing, Press Releases, Marketing, Newsletters, Advertising, Market Research, Proposal Writing, Strategy, Management, Competitive Analysis, Publishing, Community Outreach, Proofreading, Research, Sales, Media Relations
Education
Penn State University 1997 — 2001
Bachelor of Arts, Journalism
LongView International Technology Solutions October 2012 - Present
ESN,Inc March 2011 - December 2012
Clovis April 2010 - March 2011
Vangent, Inc. April 2005 - January 2010
Skills
HL7, SharePoint, SDLC, Microsoft SQL Server, HIPAA, Requirements Analysis, Integration, Systems Analysis, Agile Project Management, IT Strategy, Scrum, Software Project..., Visio, Software Development, Oracle
Education
National American University 1981 — 1984
Bachelor of Science (B.S.), Data Processing
FedEx October 2013 - Present
FedEx Services September 2012 - October 2013
FedEx Services August 2011 - September 2012
FedEx Services February 2010 - August 2011
Discover the World Marketing August 2009 - January 2010
Vangent, Inc. October 2008 - September 2009
Carlson Wagonlit Travel November 2003 - October 2008
Skills
Account Management, Customer Service, Customer Relations, Process Improvement, Salesforce.com, Inside Sales, Customer Satisfaction, Sales Support, Airlines, Travel Management, Transportation, Logistics, Field Work, Sales, Call Center, Sales Operations, B2B, Call Centers, Outlook, Training, Leadership, Management, Team Building
Education
Rio Salado College 2008 — 2012
Associate of Arts and Sciences (AAS), Organizational Management
Rio Salado College 2008 — 2012
Certificate of Completion, Organizational Leadership
Rio Salado College 1996 — 1996
Certificate of Completion, Airline Operations
Vangent 2003 - Present
Vangent, Inc. May 2006 - April 2008
Skills
Instructional Design
Education
Ohio University 1962 — 1966
Northern Illinois University
M.Ed., Education
GYORGY, INC January 2013 - Present
BMO Harris Bank March 2012 - Present
Underwriters Laboratories August 2011 - December 2011
Oakton Community College August 2009 - June 2011
Fieldglass June 2010 - November 2010
Vangent, Inc. September 2008 - January 2009
Citibank June 2005 - December 2007
Bank of America January 2003 - June 2005
JP Morgan Chase April 2000 - November 2002
Skills
Analysis, Accounting, Accounts Payable, Finance, Budgets, Auditing, Access, General Ledger, Forecasting, SAP, QuickBooks, Invoicing, Management, PeopleSoft, Account Reconciliation
Education
Oakton Community College 2009 — 2011
Certification in Bookkeeping, Accounting
National Louis University 1997 — 2000
Bachelor of Science and Management, Business Administration and Management, General
National-Louis University 1997 — 2000
Bachelor of Science (BS), National Louis University
Commerce Bank 2014 - Present
Samsung 2013 - 2014
CSC - Computer Sciences Corporation January 2009 - 2012
ThinkGEO October 2007 - 2008
Vangent, Inc. 2005 - 2008
Middleland Load Service 2003 - 2005
Cerner Corporation 1998 - 2003
Education
The University of Kansas 2006 — 2008
Master, MBA
Oklahoma State University 1996 — 1998
zhongnan University 1987 — 1993
MD, clinical medicine
General Dynamics Information Technology June 2014 - Present
General Dynamics Information Technology October 2013 - June 2014
Vangent, a General Dynamics Company May 2009 - October 2013
Vangent, Inc. March 2003 - May 2009
Skills
SharePoint, Process Improvement, Program Management, Visio, MS Project, PMP, Project Management, PMO
Education
Phoenix College 1998 — 2002
Master Control August 2013 - Present
KLAS Enterprises February 2010 - August 2013
Vangent, Inc. November 2009 - February 2010
Digital Technology International January 2005 - April 2009
Digital Technology International August 2000 - January 2005
Digital Technology International June 1998 - August 2000
Portland Press Herald August 1991 - June 1998
Skills
Process Improvement, Team Leadership, Product Management, Project Management, Training, Change Management, Management, Advertising, Integration, CRM, Strategy, Business Strategy, SQL, Business Analysis, Software Project..., Project Planning, Software Documentation, Analysis, Team Building, Software Development, Call Centers, Leadership, Market Research, Databases, Quality Assurance, Troubleshooting, Product Development, Strategic Planning, Program Management, Vendor Management, SaaS, Business Intelligence, Data Analysis, Agile Methodologies, Start-ups, Cloud Computing, Business Development, Integrated Marketing, E-commerce, Enterprise Software, Salesforce.com, Agile Project Management, Scrum, IT Management, MS Project, Software Implementation, Strategic Partnerships, Cross-functional Team...
Education
St. Joseph's College
BS, Business Admnistration, Management
University of Southern Maine
Associates Degree, Liberal Arts
Tommy Pastrami NY Delicatessen September 2010 - Present
Vangent, Inc. November 2009 - September 2010
Levy Restaurants April 2009 - September 2010
Peter Piper Pizza, Inc May 1993 - March 2009
Skills
Pricing, Call Center, Training, Data Analysis, Human Resources, PowerPoint, Outlook, B2B, Trade Shows, Market Analysis, Integrated Marketing, Financial Analysis, Brand Management, Team Building, Strategic Planning, Leadership, Restaurants, Customer Service, Operations Management, Management, Hospitality, Franchising, Food & Beverage, Marketing, Sales, Customer Satisfaction, Income Statement, Forecasting, Marketing Strategy, Retail, P&L, Market Planning, P&L Management, Budgets, Inventory Management, Call Centers, Strategy
Education
Missouri State University 1977 — 1980
BS, Marketing, Finance
Kajeet June 2013 - Present
Sage December 2011 - February 2013
Sage January 2011 - December 2011
Vangent, Inc. July 2009 - January 2011
Blackboard Inc. February 2007 - April 2008
Iron Mountain, Inc. July 1999 - November 2006
Media Computing, Inc. February 1991 - July 1999
Skills
Project Management, Program Management, Integration, Process Improvement, Training, Software Documentation, Leadership, CRM, Business Process..., Management, Quality Assurance, Project Planning, Cross-functional Team..., Customer Service, Business Analysis, Call Centers, Strategic Planning, Team Leadership, Vendor Management, Business Development, Strategy, Technical Support, Enterprise Software, Databases, Software Development, Business Process, PMP, Testing, Product Management, Cloud Computing, Sales, Business Intelligence, Professional Services, Change Management, Software Project..., Software Implementation, Salesforce.com, ERP, Scrum, SharePoint, SDLC, Solution Selling, IT Management, SaaS, Requirements Analysis, Analytics, Sales Operations, Agile Methodologies, Pre-sales, Visio
Education
Northern Arizona University 2011 — 2013
BS, Career and Technical Education
Lamson Junior College
Associate's, Business, Computer Information Systems
General Dynamics Information Technology April 2014 - Present
Vangent, Inc. October 2009 - April 2014
Vangent, Inc. October 2007 - October 2009
Vangent, Inc. March 2005 - October 2007
Vangent, Inc. June 2004 - March 2005
Pearson Government Solutions January 2004 - June 2004
Pearson Education February 2003 - June 2003
Verizon Wireless September 2001 - February 2003
School District August 1998 - August 2001
Skills
Training, Project Management, Call Center, Customer Service, Cross-functional Team..., Process Improvement
Education
Northwest Missouri State University 1993 — 1998
B.S, Speech and Theater Education
University of Phoenix
M.A, Adult Education and Training
SHF Services April 2012 - Present
Business Intelligence Inc October 2010 - April 2012
Vangent, Inc. December 2008 - April 2010
Integral Consulting Services Inc. September 2007 - December 2008
Education
Loyola University New Orleans
MBA
Tulane University
Dr.PH., Health Care Managemet
GC Services August 2013 - September 2013
CWIE March 2011 - July 2013
Gap Inc./Old Navy November 2010 - January 2011
Estaff September 2010 - November 2010
Vangent, Inc. February 2010 - June 2010
CORESTAFF Services February 2009 - February 2009
Integrated Airline Services July 2008 - September 2008
Veolia Transportation August 2007 - March 2008
Mesa Airlines November 2006 - March 2007
Wal-Mart December 2004 - November 2006
Skills
Microsoft Word, Cashiering, Windows, MS-DOS, Data Entry, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Inventory Management, PowerPoint, Access, Troubleshooting, Computer Hardware, Call Centers, Servers, Windows 7
Education
Mesa Community College 2010 — 2014
Business Information Systems, 4.0
Los Angeles Lutheran High School 2001 — 2003
High School diploma
Citizant Inc., (formerly Cairo Corporation) October 2007 - Present
Vangent, Inc. 2005 - 2007
BAE Systems August 2003 - October 2005
Systems and Software Consortium (was Software Productivity Consortium) 2001 - 2003
Integrated Chipware 1999 - 2001
Lockheed Martin Mission Systems & LORAL Defense Systems 1995 - 1999
Work Media 1994 - 1995
software design & analysis 1990 - 1994
Software productivity Consortium 1987 - 1990
SofTech, Inc. 1982 - 1987
Skills
Enterprise Architecture, SOA, DoDAF, Requirements Analysis, SDLC, Integration, Agile Methodologies, IT Strategy, Business Process Design, Data Modeling, Software Development, Architecture, ITIL, CMMI, Configuration Management, Architectures, Systems Engineering, Strategy, Scrum, IT Operations
Education
North Carolina State University 1978 — 1980
BS, Computer Science
COMINT Systems Corporation February 2014 - Present
THINKSMARTNOW, LLC. March 2013 - October 2013
TASC, Inc. December 2010 - March 2013
Booz Allen Hamilton March 2009 - December 2010
Vangent, Inc. May 2007 - August 2008
NetStar-1 March 2006 - April 2007
CACI International Inc February 2004 - March 2006
Axiom Systems November 2002 - October 2003
SRA International October 2000 - October 2002
SAIC November 1998 - April 2000
Skills
Requirements Analysis, Enterprise Architecture, Leadership, Integration, Enterprise Software, DoDAF, Business Process..., Program Management, Requirements Management, Management Consulting, DoD, CMMI, PMP, SDLC, Visio, IT Strategy, Systems Engineering, Software Documentation, Business Process..., Governance, Information Assurance, Security Clearance, SharePoint, SOA, Business Analysis, Analysis, JCIDS, CPIC, Standards Development, Systems Analysis, Strategic Planning, Healthcare Information..., Healthcare Consulting, Federal Government, Federal Healthcare, Military, Defense, Information Technology
Education
Monterey Peninsula College
Vangent, Inc. April 2006 - August 2010
Vangent, Inc January 2006 - August 2010
General Physics Corporation January 2000 - April 2006
Cat: A Tonic January 1990 - January 1999
The New Yorker November 1980 - May 1987
Education
Randolph College
BA, American History, Studio Art, and Enlish Literature
Vangent, Inc. VPNCS Pearson1988 - 2011
Education
Southern Illinois University, Edwardsville 1972 — 1974
MBA, Finance and Marketing
Rutgers University-New Brunswick 1963 — 1967
BA, Economics
The Home Depot 2011 - Present
Vangent, Inc. 2010 - 2010
GSBS Architects 2006 - 2009
North Dakota State University 2001 - 2006
Atelier Heamavihio 1997 - 2006
Skills
SketchUp, Retail, Adobe Creative Suite, Photoshop, Microsoft Office, Landscape Design, AutoCAD, Rendering, Sketching, Maya, Customer Service, Construction Drawings, Blueprint Reading, Urban Design
Education
North Dakota State University 1994 — 1999
BLA, Landscape Architecture
North Dakota State University 1994 — 1999
Bachelor's Degree, Environmental Design
TriWest Healthcare Alliance April 2010 - March 2013
Vangent, Inc. 2009 - 2010
The Coca-Cola Company February 2007 - September 2009
ACS/Xerox May 2006 - February 2007
Petsmart November 2004 - May 2006
CooperVision, Inc. March 1998 - August 2004
Skills
ADP Payroll, Payroll, PeopleSoft, HRIS, Accounts Payable, Human Resources, Deferred Compensation, Account Reconciliation, Onboarding, Access, Invoicing, Accruals, Journal Entries, Bank Reconciliation, Training, Kronos, ADP ReportSmith, Garnishments, Analysis, Time Management
Education
Monroe Community College
Business Administration
Deloitte September 2011 - Present
ATS Corporation April 2010 - September 2011
Vangent, Inc. December 2009 - February 2010
NetStar-1 April 2008 - November 2009
L-3 Communications July 2000 - April 2008
Computer Sciences Corporation September 1998 - July 2000
RGS Associates, Inc. December 1996 - September 1998
United States Navy June 1980 - November 1996
Skills
Government Contracting, Defense, Navy, Earned Value Management, Program Management, Government Procurement, Government, Security Clearance, FAR, Proposal Writing, DoD, Federal Government, Information Assurance, Systems Engineering, Policy, Contract Management, Process Improvement, Managerial Finance, Deltek, Business Process..., Mergers & Acquisitions, Risk Management, RFP, Defense Contracting, Contract Negotiation, Analysis, National Security, Costpoint, Military, Logistics, PMP, Intelligence, Government Proposals, Governance, Organizational..., Security, Aerospace, Executive Management, Information Technology, Cross-functional Team...
Education
Naval Postgraduate School 1988 — 1989
M.S., Management (Subspecialty in Acquisition and Contract Mgmt.)
Vangent, Inc. March 2010 - August 2010
Berger Transfer & Storage May 2005 - June 2009
Culligan Water December 1999 - November 2003
Education
Metropolitan State University 2004 — 2008
BS, Accounting
CSC September 2013 - Present
General Dynamics Information Technology April 2011 - April 2013
Vangent, Inc. November 2007 - April 2011
Vangent, Inc. September 2003 - November 2007
Skills
Program Management, Process Improvement, PMP, Vendor Management, PMO, Requirements Analysis, Management, Business Analysis, Software Project..., SDLC, Team Leadership, Business Process..., Project Portfolio..., Team Building, Change Management, SharePoint, Business Process, Quality Assurance, Six Sigma, Visio, Cross-functional Team..., MS Project, Software Documentation, Call Centers, Operations Management, Project Coordination, Team Management, Coaching, Customer Satisfaction, Project Management, Training, Performance Management
Education
MidAmerica Nazarene University 2002 — 2004
MBA, Business
Mount Vernon Nazarene University 1992 — 1996
Bachelor's degree, Christian Education
All Saints September 2010 - Present
Vangent, Inc. March 2010 - July 2010
Pacific Palms Nursery October 1995 - January 2008
Skills
Customer Service, Editing, Print, Graphic Design, Social Media, Writing, Advertising, Public Relations, Event Management, Promotions, Newsletters, Web Design, Blogging, Press Releases, Software Installation, Liturgy, Nonprofits, Fundraising, Adobe Creative Suite
Education
Paradise Valley Community College
Associate of Science (A.S.)
Saddleback College
Certificate in Ornamental Horticulture
State of Arizona August 2014 - Present
U Haul April 2014 - August 2014
Snell & Wilmer June 2010 - March 2014
Vangent, Inc. December 2009 - June 2010
Collins, May, Potenza, Baran & Gillespie, P.C. July 2008 - March 2009
Kilpatrick Stockton LLP July 2006 - December 2007
Turner Broadcasting System, Inc September 2005 - February 2006
Troutman Sanders LLP December 1999 - August 2005
Geosyntec Consultants April 1998 - December 1999
Accenture April 1989 - April 1998
Skills
Human Resources, Team Leadership, Outlook, Program Management, Microsoft Office
Education
Phoenix College
Associate of Arts degree, Business Administration
KANSAS DEPARTMENT OF REVENUE November 2011 - Present
CROWD SYSTEMS, INC December 2010 - April 2011
Vangent, Inc. September 2009 - April 2010
Skills
10 Key, Data Entry, Customer Service, Outlook, Access
Education
Pinnacle Career Institute-Lawrence 2008 — 2009
ROYAL VALLEY HIGH SCHOOL 1984 — 1987
Government Contractor April 2015 - Present
Hospitality Industry September 2014 - December 2014
Data-Tactics Corp September 2011 - January 2014
Vangent, Inc. August 2004 - September 2010
AAC Inc 2001 - 2004
Skills
Deltek, Accounting, Human Resources, Payroll, Employee Benefits, Budgets, Financial Reporting, Performance Management, Talent Management, Employee Relations, Management, Process Improvement, Personnel Management, ADP Payroll, Team Building
Education
Northcentral University 2012 — 2016
Doctor of Business Administration, Organizational Leadership
Strayer University 2009 — 2010
Master of Business Administration (M.B.A.), Human Resources Management
Strayer University 2007 — 2009
BS, Accounting
Blackboard June 2011 - Present
Vangent, Inc. November 2009 - August 2010
Westat May 2008 - July 2009
Sparks November 2007 - May 2008
APC Wireless December 2006 - July 2007
Black's Guide January 2006 - November 2006
Wells Fargo Home Mortgage October 1998 - November 2004
Elekta / IMPAC Medical Systems / ELM Services September 1994 - October 1998
Legal & General March 1990 - September 1994
Rite Aid November 1988 - March 1990
Skills
Software Development, Process Improvement, Databases, Call Center, Microsoft SQL Server, Program Management, Management, Testing, Security, Call Centers, Telecommunications, Training, Leadership, Change Management, Business Intelligence, Vendor Management, Team Leadership
Education
Lamar University 1975 — 1979
BS, Computer Science
Servicelink FNF November 2011 - Present
servicelink fnf November 2011 - August 2013
Kansas city renaissance festival 2004 - 2013
Vangent, Inc. December 2007 - November 2011
H&R Block financial advisors March 2006 - November 2007
Skills
Call Centers, Software Documentation, Access, Process Improvement, Visio, Vendor Management, Training, Quality Assurance, SharePoint, Customer Satisfaction, Insurance
Education
Missouri Southern State University 1992 — 1998
BSE, Education
Washington Elementary School District. October 2014 - Present
LIFE Leadership Company February 2013 - Present
Taco Bell July 2011 - April 2015
Career Sucess High School October 2010 - October 2014
Macy's West September 2008 - July 2011
Cabela's Glendale August 2010 - January 2011
Teachers On Call; ASI Holding August 2010 - October 2010
Vangent, Inc. February 2010 - July 2010
Skills
Microsoft Office, Public Speaking, Customer Service, PowerPoint, Research, Event Planning, Microsoft Word, Data Entry, Time Management, Microsoft Excel, Social Media, Coaching, Retail, Outlook, Secondary Education, Elementary Education, Lesson Planning, Teaching, Classroom Management, Curriculum Design, Team Building, Educational Leadership, Curriculum Development, Classroom, Training, Staff Development
Education
Arizona State University West 2000 — 2001
BA, Elementary Education
Paradise Valley Community College 1999 — 2000
Associate of Arts (A.A.), Elementary Education and Teaching
Phoenix College 1994 — 1996
No degree, Elementary Education and Teaching
Arizona Corporation Commission July 2013 - August 2013
Paradise Valley Community College February 2013 - May 2013
Lumea Staffing February 2012 - April 2012
Vangent, Inc. March 2010 - September 2010
Paradise Valley Unified School District May 2009 - April 2010
Education
Paradise Valley Community College 2011 — 2015
Administration of Justice, Criminal Justice
Training to you 2010 — 2011
no, Medical Adminstrative Assistant Certification
Phoenix College 1999 — 2000
No, General Studies
Phoenix College 1999 — 1999
GED, General Education Diploma
United Insurance March 2015 - Present
Aon Hewitt May 2014 - March 2015
Blue Cross Blue Shield of Michigan September 2013 - April 2014
Vangent, Inc. October 2011 - March 2012
Omnisure Group, LLC September 2011 - October 2011
Mepco Finance Corporation August 2011 - September 2011
Chicago Park District June 2010 - August 2010
Caraustar October 2009 - March 2010
Andersen Community Academy November 2007 - September 2008
Illinois Service Federal S & L Bank May 2004 - November 2007
Skills
Customer Service, Recruiting, Research, Microsoft Office, Microsoft Word, PowerPoint, Fashion, Microsoft Excel, Product Marketing, Administrative..., Early Childhood..., Coordinating Events, Photography, Wedding Facilitator, Problem Solving, Interpersonal Skill, •Verbal and written..., •Multi-tasking skills, •Collaborative skills, •Analytical and..., •Creativity and..., •Strong listening and..., •Planning and strong..., Health Insurance, Life Insurance, Event Planning, Event Management, Corporate Meetings
Education
National-Louis University 2007 — 2010
Applied Behavioral Science, Behavioral Sciences
National-Louis University 2007 — 2010
Bachelors of Arts, Applied Behavioral Sciences
Richard Daley College 2005 — 2007
Associates of Applied Science, Child Development
TwinMed, LLC December 2013 - Present
General Dynamics Information Technology October 2011 - Present
Vangent, Inc. August 2009 - September 2011
Centers for Medicare & Medicaid Services May 2007 - January 2009
Skills
Government, Strategic Planning, Policy, Healthcare, Program Management, Government Contracting, Healthcare Information..., Budget, Public Speaking, Project Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1980 — 1981
MBA, Finance
New Mexico State University 1974 — 1978
Bachelor's degree, Philosophy
General Dynamics Information Technology March 2001 - Present
Vangent, Inc. 2008 - 2010
Skills
Test Planning, Software Quality..., User Acceptance Testing, System Testing, Regression Testing, Test Cases, Integration Testing, Quality Center, CMMI, System Integration..., Manual Testing, Test Automation, HP Quality Center, Process Improvement, Visio
Education
Mount Mercy University 2003 — 2006
BS, Business
University of Phoenix January 2012 - Present
Vangent, Inc. October 2003 - January 2012
Skills
Call Center, Process Improvement, Program Management, ITIL, Troubleshooting, Requirements Analysis, Customer Service, SharePoint, Business Analysis, Project Management, Software Documentation, SDLC, Integration, Vendor Management, Team Leadership, SQL, Active Directory, PMP, Software Project..., Change Management
Education
Newman University
Bachelor's degree, Social Sciences
Universal Health Services 2008 - 2008
Vangent, Inc. July 2006 - May 2007
McGuire Veteran Medical Center September 2005 - December 2005
J C Penny Call Center January 2004 - December 2004
Brooks Medical Center October 1997 - December 2003
Skills
computer MS Word,..., Posting Payments,...
Education
Norfolk State University 1980 — 1983
Certificate, Medical Secretary
G W Carver High School 1966 — 1970
Diploma, General Studies
Vangent, a General Dynamics company June 2012 - Present
Vangent, Inc. a General Dynamics company September 2009 - Present
Vangent, Inc., a General Dynamics Company 2003 - 2009
Vangent, Inc. 2002 - 2003
Skills
Avaya, Microsoft Excel, Access, Aspect, Microsoft Office, Call Centers, Lotus Notes, Business Analysis, Outlook, Software Documentation, Team Leadership, Avaya Technologies, Project Management, Analysis, Visio, Program Management, SharePoint, Process Improvement, Public Speaking, Customer Satisfaction, Troubleshooting, Quality Assurance, Leadership
Education
Pittsburg State University 1989 — 1991
Bachelor of Arts (B.A.), History
UHS March 2008 - Present
Vangent, Inc. July 2006 - May 2007
McGuire Veteran Medical Center September 2005 - December 2005
J C Penny Call Center January 2004 - December 2004
Brooks Medical Center October 1997 - December 2003
Skills
Switchboard Operator, Patient Registering, Appointment Scheduling, Scanners, Medical Billing, Message Taking
Education
Norfolk State University 1980 — 1983
Certificate, Medical Office Assistant/Specialist
G.W. Carver High School 1966 — 1970
Certificate, General Studies, 3.0
UHS March 2008 - September 2009
Vangent, Inc. July 2006 - May 2007
McGuire Veteran Medical Center September 2005 - December 2005
Skills
Process Scheduler, Scanners, Switchboard Operator, Appointment Scheduling, Customer Service, inbound call center...
Education
Norfolk State University 1980 — 1983
Certificate, Medical Secretary, 3.0
G.W. Carver High School 1966 — 1970
Diploma, General Studies, 3.0
General Services Administration GSA July 2012 - Present
U.S. Department of Health and Human Services April 2010 - February 2012
Vangent, Inc. 2009 - 2010
Noblis 2001 - 2009
Hughes Network Systems 1998 - 1999
Skills
Telecommunications..., Senior Program..., Telecommunications, Program Management, Satellite Communications, Mobile Technology, VoIP, Network Design, Wireless, IP, Telecommunications..., Network Architecture, IT Operations, Mobile Communications, Technical Leadership, RFP, Unified Communications, Network Engineering, Information Assurance, Wireless Networking, System Deployment, Integration, Analysis, Project Management, Leadership, Information Technology, Enterprise Architecture, Process Improvement, Management, Requirements Analysis
Education
The Johns Hopkins University 2002 — 2004
Masters, Information and Telecommunication Systems
The Johns Hopkins University 2002 — 2004
Information and Telecommunication Systems, Information and Telecommunication Systems
Oklahoma State University
Bachelor of Science (BS), Industrial Engineering and Management
Mission Essential Personel February 2014 - Present
Kingfisher Systems October 2011 - Present
Kingfisher Systems March 2010 - October 2011
Zimmerman Associates, Inc. September 2009 - March 2011
Vangent, Inc. September 2008 - September 2009
Vangent, Inc. November 2004 - September 2008
Skills
Records Management, Data Analysis, Intelligence Analysis, Government, Intelligence, DoD, Government Contracting, Security Clearance, Military, Defense
Education
Old Dominion University 1999 — 2000
Management Information Systems, General
Independant Consultant September 2014 - Present
Document Storage Systems, Inc. July 2010 - July 2014
Vangent, Inc. May 2008 - January 2010
Aptiv Technology Partners, Inc. January 2008 - May 2008
Proxicom, Inc. October 2005 - December 2007
DAOU Systems, Inc May 2003 - October 2005
Independent Consultant June 2001 - June 2003
DAOU Systems, Inc April 1998 - May 2001
Sentient Systems Inc. April 1995 - March 1998
Sentient Systems June 1991 - April 1995
Skills
Integration, SDLC, SQL, Requirements Analysis, Software Development, Healthcare Information, Consulting, Process Improvement, Program Management, Product Development, Healthcare, IT Strategy, Project Management, EDI, System Design, HL-7, CMMI, HIPAA, EMR, Section 508 Requirements, Team Building, Informatics, Software Documentation, HL7, Software Project..., SharePoint, Visio, Business Analysis
Education
Penn State University 1972 — 1974
AS Computer Science
Pottsville Area High School
General Dynamics Information Technology 2011 - Present
Vangent, Inc. 2007 - 2010
Blueprint Technologies, Inc. 2005 - 2007
Acuson Inc. 1997 - 2000
Quintessoft Engineering, Inc. 1995 - 1998
Precision Devices Inc. 1991 - 1995
KMS, Inc. 1989 - 1990
Skills
Software Engineering, Java, JavaScript, Web Applications, Databases, Web Services, Ceylon, TypeScript, Ractive, ExtJS
Education
University of Massachusetts, Amherst 1983 — 1989
Doctor of Philosophy (Ph.D.), Chemical Engineering
Rensselaer Polytechnic Institute 1987 — 1988
Master of Business Administration (M.B.A.), Management of Technology
Rensselaer Polytechnic Institute 1980 — 1983
Bachelor's Degree, Chemical Engineering