Vantiv Company
Industry: Technology company
DescriptionWorldpay, Inc. is an American payment processing company and technology provider headquartered in the greater Cincinnati, Ohio area. Formerly Vantiv, Worldpay is the largest U.S. merchant acquirer ranked by general purpose transaction volume. Headquarters: Ohio, United States Revenue: 3.9 billion USD (2017) Number of employees: 3,600 Subsidiaries: Worldpay, Paymetric, Inc.,
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Vantiv Employees
Luxottica retail north america February 2015 - Present
Luxottica Retail North America March 2014 - Present
Vantiv September 2011 - March 2014
Integrity Wireless, LLC March 2010 - April 2011
Insight Communications July 2007 - January 2009
Rausch Construction Company, Inc. February 2004 - March 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Project Management, Accounting, Leadership, Strategic Planning, PowerPoint, Account Reconciliation, SAP, ReconNet, Fraud Detection, 10K, Sales, Payroll
Education
Indiana Wesleyan University 2015 — 2017
Bachelor's degree, Accounting
Cincinnati State Technical and Community College 2011 — 2014
Associate's degree, Business Administration and Management, General
Purdue University Calumet 1998 — 2000
Business Administration and Management, General
Western Packaging Inc June 2015 - Present
Japan-America Society of Dallas/Fort Worth January 2015 - Present
Vantiv February 2011 - July 2014
Lifecare Acupuncture & Alternative Medicine Center 2010 - 2011
The Corcoran Group 2000 - 2005
Linotype-Hell Company 1992 - 1996
Shearman & Sterling LLP 1990 - 1992
Skills
Oracle, Office Management, Bankruptcy, Litigation Support, Marketing Communications, Event Planning, Travel Management, Expense Management, Contractual Agreements, Real Estate Transactions
Education
New York University 1988 — 1990
Bachelor of Arts (B.A.), East Asian Studies
Sophia University 1986 — 1988
Japanese Language and Literature
City University of New York-Hunter College 1984 — 1986
Business/Managerial Economics
Vantiv 2014 - Present
Western Union 2004 - 2012
AppleOne 2004 - 2004
Self Employed 2001 - 2004
Systems Engineering Services 1998 - 2001
Skills
Business Analysis, Analytics, Business Intelligence, CRM, Software Development, Integration, Project Management, Management Consulting, Management, Business Process, Databases, Disaster Recovery, SQL, PMO, Data Analysis, Process Improvement, Tableau
Education
Colorado State University 2003 — 2005
Master of Business Administration (MBA), Executive Management
Vantiv July 2014 - Present
Mercury Payment Systems November 2013 - July 2014
Mercury Payment Systems December 2012 - November 2013
Mercury Payment Systems November 2011 - December 2012
Mercury Payment Systems March 2010 - November 2011
Mercury Payment Systems June 2007 - March 2009
2007 Palace Restaurant Durango CO August 1999 - September 2008
Skills
POS, Merchant Services, Channel Sales, Training, Credit Cards, Sales Management, Lead Generation, Question Based Selling, Payment Industry, Payment Card Processing, CRM, Direct Sales, E-commerce, Strategy, Customer Service, Salesforce.com, Management, Recruiting, Selling, Sales, Leadership, B2B, Account Management, Customer Retention, Coaching, Solution Selling, Cold Calling, Strategic Partnerships, Sales Operations, Program Management, New Business Development, Sales Presentations, Business Development, SaaS, Channel Partners, Start-ups, Executive Management, Product Management, Product Marketing, P&L Management, Electronic Payments, Competitive Analysis, Mobile Payments, Team Leadership, Sales Process, Strategic Planning
Education
Community College of Denver 2008 — 2010
Fort Lewis College 1999 — 2003
Business, Biology
Vantiv March 2015 - Present
Vantiv November 2013 - March 2015
Triple E Partners July 2013 - November 2013
The Hillman Group 2013 - 2013
The Home Depot December 2011 - October 2012
Skills
Customer Service, Inventory Control, Inventory Management, Microsoft Office, Microsoft Excel, Retail, PowerPoint, Merchandising, Troubleshooting, Windows 7, Windows Vista, Operations Management, Teamwork, Computer Hardware, Time Management, Outlook, Windows, Microsoft Word, Training, Data Entry, Team Leadership, Customer Satisfaction, Technical Support
Education
Cincinnati State Technical and Community College 2014 — 2016
Associate's Degree, Business Network Administration
Creating IT Futures IT Ready Apprentice 2013 — 2013
IT Troubleshooting and Support
Colerain High School 2007 — 2011
Programming and Software Development
Unlimited Systems June 2015 - Present
Vantiv February 2015 - June 2015
Vantiv December 2012 - February 2015
Vantiv February 2012 - December 2012
Skills
Windows, Microsoft Office, Linux, HTML, Network Security, Computer Security, Customer Service, Photoshop, Netview, BMC Remedy, RAFT, Mainframe, Technical Writing, Process Writing, Troubleshooting, Security Architecture..., Windows 7, Visio, Software Documentation, Networking, Technical Support, SharePoint, Windows XP, Visual Basic, Unix, Operating Systems
Education
Dakota State University 2007 — 2011
Bachelor of Science (BS), Computer and Network Security
Vantiv February 2011 - June 2012
Convergys Corporation January 2006 - January 2011
Mejia Technologies, Ltd. January 2004 - December 2005
Convergys Corporation January 2000 - December 2003
IBM Global Services January 1999 - January 2000
ITT AC-Pump January 1997 - January 1999
Cincinnati Milacron April 1995 - January 1996
Chiquita March 1989 - January 1995
Skills
Telecommunications, SDLC, Outsourcing, Business Process..., Pre-sales, Vendor Management, ITIL, Solution Architecture, IT Strategy, Disaster Recovery, Integration, Enterprise Architecture, Business Analysis, IT Service Management, Project Management, IT Management, Process Improvement, Program Management, Requirements Analysis, Six Sigma, ERP, Project Portfolio..., SharePoint, Cross-functional Team..., Service Delivery, CRM, MS Project, Management, Change Management, Strategy, Analysis, Leadership, Security
Education
The City University of New York - The City College of New York 1974 — 1978
Bachelor of Science, Electro-Mechanical and Computer Science
New York University
Systems Analysis Institute-Intensive Analysis Course.
University of Minnesota MIS Institute
System Development Course
Vantiv April 2008 - Present
Washington Mutual 2007 - 2008
Foundation Mortgage Inc December 2001 - April 2006
American Equity Mortgage 1999 - 2000
Banc One Financial Serivces 1996 - 1999
Norwest Financial 1994 - 1997
Skills
Strategy, Lead Generation, Banking, Mortgage Lending, Credit, Loans, Management Consulting, Strategic Planning, Business Strategy, Change Management, New Business Development, Sales Management, Start-ups, Team Building, Employee Coaching and..., Marketing, Finance, Selling, Sales, Account Management, Negotiation, Leadership, Management, Recruiting, Sales Operations, Forecasting, Consulting, Mortgage Industry
Education
DePaul University
Evergreen Park High School
Vantiv 2011 - Present
Kalamazoo Local January 2010 - 2012
Skills
Electronic Payments, Salesforce.com, Credit Cards, Payment Gateways, Merchant Services, Payment Card Processing, Direct Sales, Cold Calling, Customer Retention, Debit Cards, New Business Development, Sales Process, POS
Education
Davenport University 1996 — 1998
Business Marketing, Business, Management, Marketing, and Related Support Services
CDS Global July 2013 - July 2015
Vantiv 2009 - 2012
First Data Corporation 2007 - 2009
First Data Corporation 1996 - 2007
Skills
Payment Systems, Sales Management, Outsourced Solutions, Debit Cards, ATM networks, Mobile Payments, Remittance Processing, Payments, Strategy
Education
Denison University 1983 — 1987
Bach, Computer Science
TEKsystems August 2015 - Present
Vantiv April 2014 - January 2015
LexisNexis, a division of Reed Elsevier 2008 - March 2014
LexisNexis 2003 - 2008
Keane 1997 - 2003
Skills
Program Management, Management, Leadership, Process Improvement, Cross-functional Team..., Project Management, PMP, SDLC, PMO, Software Project..., Strategic Planning, Vendor Management, Requirements Analysis, IT Strategy, Project Portfolio..., Agile Methodologies, Six Sigma, Business Analysis, Strategy
Education
Central Michigan University
Master of Science (M.S.), Administration
University of Toledo
Bachelor of Science (B.S.), Industrial Engineering
Pivotal Payments August 2015 - Present
Vantiv March 2014 - August 2015
Vantiv October 2012 - March 2014
TSYS July 2011 - October 2012
TSYS November 2008 - July 2011
TSYS May 2007 - November 2008
TSYS April 2006 - May 2007
Citibank April 2004 - April 2006
Citibank April 2003 - March 2004
Citibank August 1999 - April 2003
Skills
Credit Cards, Financial Systems, Six Sigma, IT Management, Product Management, Product Marketing, Conversation, Multilingual, Multinational, Credit Card Transaction..., Project Management, Client Facing Skills, Production Support, Mainframe, Client Server..., Business Operations, Software Development, Business Process..., Business Process..., Data Migration, Operations Management, Payments, Change Management, Business Development, Business Analysis, Management, SDLC, Leadership, Integration, Program Management, Vendor Management, Project Planning, Banking, Business Process..., Process Improvement, Risk Management, PMO, PMP, IT Strategy, Budgets, Software Project..., Quality Assurance, Analytics, Cards, Cross-functional Team..., Mergers & Acquisitions, Outsourcing, Business Intelligence, Financial Services, Debit Cards
Education
Harvard Business School 2015 — 2015
Achieving Breakthrough Service
University of Oklahoma 1996 — 1996
School of Bankcard Management
Concordia College 1994 — 1996
MBA, Management Information Systems
Concordia College 1990 — 1994
BBA, Management Information Systems
Vantiv August 2014 - Present
Bank of America 2009 - 2014
The Legacy Group January 2007 - October 2009
U.S. Bank January 1998 - February 2005
Skills
Loans, Financial Services, Banking, Relationship Management, Management, Leadership, Credit, Sales, Sales Management, Retail Banking, Customer Service, Team Building, Marketing, Marketing Strategy, Strategic Planning, Budgets, Mortgage Lending
Education
Central Washington University
Bachelor of Science (BS), Business Administration and Management, General
Pomeroy December 2014 - Present
The Home Depot February 2013 - November 2013
Vantiv April 2011 - December 2012
Kroger September 2009 - April 2011
Hargrove Law Firm March 2009 - May 2009
Skills
Customer Service, Facebook, Social Networking, PowerPoint, Microsoft Office, PC Hardware, Windows 7, PC building, A+ Certified IT..., IT Operations, Software Installation
Education
Clark Atlanta University 2003 — 2008
Bachelor of Arts degree, Political Science
Per Scholas
Vantiv July 2014 - Present
IT Consultant January 2008 - Present
AT&T January 2014 - July 2014
T-Mobile September 2013 - January 2014
Staffmark April 2013 - July 2013
NorAm International Partners, Inc February 2013 - April 2013
53rd Bank June 2011 - January 2013
US EPA May 2010 - August 2010
Carl H linder YMCA June 2006 - August 2010
Homestead Mortgage January 2007 - September 2009
Skills
Customer Service, Troubleshooting, Leadership, Sales, Social Networking, Technical Support, Github, Front-end Development, Web Development, Bootstrap, JavaScript, Ruby, Responsive Web Design, SEO, MySQL, jQuery, Analysis
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Web Development, Computer Software Engineering
teamTreeHouse 2015 — 2015
Web Development
Central State University 2010 — 2011
Bachelor of Business Administration (BBA), Management Information Systems, General
Wilberforce University 2007 — 2009
CIS
Aiken High School 2003 — 2007
High School
Code Academy
Front-end Development
CodeSchool
Front-end Development
Comerica Bank October 2014 - Present
Vantiv September 2014 - Present
Global Payments June 2007 - June 2014
Secured Marketing Concepts January 2004 - March 2007
Education
California State University-Long Beach 2002 — 2007
BA
Dana hills high school 1999 — 2002
Vantiv July 2015 - Present
First Data Corporation October 2014 - July 2015
Consultant January 2010 - October 2014
MyYP.com/Valley Yellow Pages June 2013 - December 2013
Servin You Inc. May 2011 - July 2012
Education
California State University-Fresno
Bachelor's of Science, Business Administration - Marketing
Vantiv January 2012 - Present
Midwest Eye Surgery Center April 2011 - Present
KeyBank March 2009 - March 2011
Wright-Patt Credit Union August 2004 - November 2008
Skills
Merchant Services, Third Party..., Merchant Accounts, Merchant Acquiring, Merchant Card Processing, Financial Reporting, Customer Service, Third Parties, Organizational..., Organizational..., Organizational Behavior, Microsoft Office, Human Resources, Educational Leadership, Appointment Scheduling, Multi-line Phone, Telephone Skills, Healthcare, Receptionist Duties, Fax, Filing, Medical Records, Administrative..., Data Entry, Vocals, vocal music education, Telephone Reception
Education
Northern Kentucky University 2010 — 2011
Bachelor of Arts (B.A.), Organizational Leadership, Educational Studies, HR Management
Cedarville University
Associate of Arts (A.A.), Vocal Music Education
Vantiv 2013 - 2015
TransFirst 2012 - 2013
Union Pacific Railroad 2010 - 2011
Blaze Mobile Inc 2008 - 2010
Visa 1992 - 2008
CBOE 1991 - 1992
Pan American World Airways 1985 - 1991
Skills
Payment Systems, Merchant Services, Software Solution..., SDLC, IT Strategy, PCI DSS, Leadership Development, Agile Methodologies, Electronic Payments, Payments, Software Development, Business Intelligence, Integration, Security, Project Management, Management, Leadership, Enterprise Architecture, Vendor Management, Business Analysis
Education
City University of New York-Hunter College 1980 — 1986
BS, Computer Science, Mathematics
Hightstown High School 1979 — 1980
Brooklyn Technical High School 1977 — 1979
Vantiv October 2014 - Present
Emerson Industrial Automation June 2013 - May 2014
Cintas July 2011 - September 2011
The Wornick Company June 2009 - September 2010
Skills
Microsoft Office, .NET, SQL, Oracle, Java, AutoCAD, ideas Cad, Solidworks, PowerPoint, Event Planning, Management, Social Networking, Teamwork, Research
Education
Cincinnati State Technical and Community College 2011 — 2014
Associate's Degree, Business Programming & Systems Analysis, 3.4
University of Cincinnati 2009 — 2011
Mechanical Engineering Technology
Aero 2014 - 2014
Aero 2014 - 2014
Aero 2014 - 2014
DHL January 2013 - August 2013
Convergys July 2012 - January 2013
Vantiv October 2011 - June 2012
Siemens April 2011 - August 2011
Cornerstone January 2008 - November 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Microsoft Windows 98, Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Windows 7 Migration, windows 8, Windows Server, HP Service Manager, Active Directory, TCP/IP, WAN, LAN-WAN, DNS, DHCP, Avaya, Blackberry, VoIP
Education
Cincinnati State Technical and Community College 2009 — 2014
Associate's degree, Network and System Administration/Administrator, 3.1
RE/MAX Bayside May 2014 - Present
Vantiv September 2012 - May 2014
Vantiv January 2006 - May 2014
Citizens Bank January 1999 - January 2006
Citizens Bank January 2001 - January 2003
Citizens Bank January 1999 - January 2001
Bank of New Hampshire January 1997 - January 1999
Skills
Team Building, Business Development, Sales Management, Sales, Salesforce.com, Customer Satisfaction, Contract Negotiation, Contract Management, Microsoft Office, Merchant Services, Referrals, Referral Development, Training, Trade Shows, Business Networking, Strategic Partnerships, Partner Management, Customer Retention, Management, Sales Operations, Banking, Relationship Management, Financial Services
Education
Daytona State College
Northern New England AIB
Flagler County School of Real Estate
Cincinnati Children's Hospital Medical Center June 2014 - Present
Pomeroy October 2012 - June 2014
Vantiv May 2011 - May 2012
Duke Energy August 2010 - January 2011
Ecova May 2007 - November 2009
Duke Energy November 2005 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Negotiation, Outlook, Social Media, New Business Development, Public Speaking, Coaching, Budgets, Marketing, Project Management, Marketing Strategy, Account Management, Troubleshooting, Analysis, Networking, Access, Time Management, Training, Technical Support
Education
Miami University 2000 — 2002
Winton Woods High School 1996 — 2000
Diploma, General Studies
Cincinnati State Technical and Community College
Vantiv April 2015 - Present
Nationwide Insurance January 2010 - April 2015
Nationwide Insurance May 2004 - January 2010
Ldmi Telecommunications June 2003 - May 2004
Ldmi Telecommunications March 2003 - June 2003
WorldCom February 1999 - April 2002
Skills
Cisco, Juniper, Vendor Relations, VPN, Routers, Troubleshooting, Software Installation, Citrix, Hardware, Switches, LAN/WAN, XP
Education
Columbus State 1993 — 1994
Business/Commerce, General
Hilliard High School 1989 — 1992
High School Diploma
Macy's September 2014 - Present
MasterCard January 2012 - May 2014
Vantiv October 2009 - November 2011
Macy's 2006 - October 2009
May Department Stores 1995 - 2006
Skills
Marketing Strategy, Strategy, Analytics, Leadership, Digital Marketing, Product Marketing, Product Management, Management, Strategic Partnerships, Marketing, Social Media, Product Development, Project Management, B2B, Process Improvement, SEO, Retail, Budgets, Credit Cards, Channel, Brand Development, Strategic Planning, CRM, Team Building
Education
Cornell University
Marketing Strategy Certificate
Fordham University
Bachelor's Degree
Vantiv May 2015 - Present
Vantiv May 2013 - Present
Ernst & Young October 2011 - Present
Ernst & Young October 2010 - October 2011
Ernst & Young 2005 - October 2010
The Ohio State University September 2004 - June 2005
Skills
Assurance, Auditing, Business Development, Finance, Financial Accounting, Financial Reporting, Accounting, Sarbanes-Oxley Act, US GAAP, GAAP, External Audit, Internal Audit, CPA, Financial Analysis, Internal Controls, Management
Education
The Ohio State University Fisher College of Business 2004 — 2005
Masters, Accounting
Davidson College 2000 — 2004
BS, Economics
POS Portal July 2011 - Present
Vantiv January 2011 - July 2011
Fifth Third Bank August 2006 - December 2009
Skills
Vendor Management, Account Management, Process Improvement, Payment Card Processing, Customer Retention, CRM, Sales Operations, Project Management, Relationship Management, Product Management, Business Analysis, Sales, Customer Satisfaction, Cold Calling, Customer Experience, Strategic Partnerships, Financial Services, Business Development, Team Leadership, Sales Management, New Business Development, Customer Service, E-commerce
Education
Northern Kentucky University 2006 — 2009
BSW, Social Work
Cincinnati State Technical and Community College 2004 — 2008
Associates, Arts
Vantiv June 2014 - Present
Comex Group/Sherwin Williams December 2012 - April 2014
Long View Systems March 2011 - November 2012
Ultimate Electronics December 2009 - April 2010
Deloitte May 2007 - September 2009
Corporate Express 2000 - 2007
Skills
SQL, PL/SQL, Oracle, Oracle E-Business Suite, Requirements Analysis, Oracle Discoverer, Databases, Oracle Applications, Unix Shell Scripting, BI Publisher, Oracle Reports, Order Management, Oracle HR, SQL*Plus, Java, Testing, Business Process, Access, SDLC, Integration, Business Analysis, Financials, Data Warehousing, Enterprise Software
Education
Regis University 1998 — 2001
MS, Computer Information Systems
Colorado State University 1995 — 1998
MS, Civil/Environmental Engineering
Vantiv May 2013 - Present
Vantiv January 2012 - May 2013
Vantiv March 2009 - February 2012
Fifth Third Bank August 2007 - March 2009
Coldwell Banker Woodland Schmidt December 2003 - August 2007
Skills
Business Strategy, Contract Negotiation, Merchant Services, Electronic Payments, Gift Cards, Credit Cards, Credit Card Processing, Payment Processing, Payment Gateways, Sales Management, Compliance, Risk Management, PCI DSS, Problem Solving, Business Analysis, Financial Analysis, Product Management, ACH, E-commerce, Product Development, Marketing Strategy, Sales Rep Training, Corporate Branding, Technical Documentation, Account Reconciliation, Project Management, Prepaid Card Products, Foreign Currency..., Dynamic Currency..., Multi-Currency Pricing..., Relationship Management, Recurring Billing, Billing Solutions, Product Lifecycle..., Payment Card Processing, Financial Services, Debit Cards, Payments, E-payments, Payment Systems, Mobile Payments, Portfolio Management
Education
Davenport University
Bachelor of Business Administration (B.B.A.), Finance
Vantiv January 2012 - Present
Fifth Third Bank June 2011 - January 2012
Fifth Third Bank March 2009 - August 2011
CareerBuilder.com October 2008 - December 2008
Reed Business Information May 2007 - October 2007
Cars.com October 2006 - May 2007
AutoTrader.com March 2003 - October 2006
Imagetec LP February 2001 - August 2002
Stein Mart March 2000 - February 2001
Skills
Account Management, Salesforce.com, New Business Development, Cold Calling, Sales Operations, Sales Process, Sales, Sales Management, Marketing, Selling, B2B, Leadership, Customer Retention, Management, Training, Time Management, Strategy, Online Advertising, Customer Service, Customer Satisfaction, Business Development, Advertising
Education
American Intercontinental University
Business Administration
College of DuPage
Marketing/Advertising
Eastern Illinois University
General Education; Communications
Vantiv November 2014 - Present
Kroger June 2014 - October 2014
Pomeroy May 2014 - June 2014
Smart Circle International September 2010 - April 2014
Real Recruitment Solutions December 2010 - December 2012
RadioShack April 2010 - November 2010
Smartravel Agency August 2009 - April 2010
Skills
Recruiting, Training, Leadership, Marketing, Sales, Customer Service, Advertising, Interviews, Networking, Microsoft Excel, Social Media, Event Planning, Facebook, Retail, Social Networking, PowerPoint, Applicant Tracking..., Account Management, College Recruiting, Direct Sales, Social Media Marketing, Marketing Strategy, Talent Acquisition, Public Relations, Marketing Communications, Team Building, Sourcing, New Business Development, Leadership Development, Time Management, Temporary Placement, Management, Public Speaking, Cold Calling, Coaching, Onboarding
Education
Ohio University 2007 — 2009
Bachelor of Science, Organizational Communication
DePaul University 2005 — 2007
Communications, Journalism
Seven Hills Upper School 2001 — 2005
High School, College Prep
Vantiv October 2014 - Present
Vantiv May 2013 - October 2014
Vantiv April 2012 - April 2013
TEKsystems January 2012 - March 2012
Luxottica Retail September 2010 - November 2011
Skills
SharePoint, Requirements Analysis, Software Documentation, Testing, Agile Methodologies, Quality Assurance, Requirements Gathering, Business Requirements, ITIL, Business Analysis, IT Management, Customer Service, Troubleshooting, Leadership, Process Improvement, Vendor Management, Team Building, Integration, Management
Education
Cincinnati State Technical and Community College 2008 — 2011
Network Administration
Wright State University 2000 — 2001
Management Information Systems
Founder Equity & Digital Intent April 2015 - Present
Vantiv September 2013 - March 2015
Pinpoint Health November 2012 - September 2013
Wearcast Inc. June 2012 - December 2012
Possible Worldwide June 2011 - June 2012
Possible Worldwide May 2010 - June 2011
Zipscene June 2005 - April 2010
Antonelli College September 2005 - December 2006
QSR Automations March 2003 - April 2005
Hatched Design Solutions June 2002 - February 2003
Skills
Web Design, Graphic Design, User Experience, Interaction Design, HTML, Social Media, Microsoft Office, Photoshop, Dreamweaver, Illustrator, Online Marketing, Advertising, Adobe Creative Suite, SEO, InDesign, PowerPoint, Social Media Marketing, CSS, Promotions, Adobe Acrobat, Excel, Team Building, Logo Design, Web Development, Social Networking, Word, PHP, JavaScript, Outlook, CMS, Mac, Online Advertising, User-centered Design, Interactive Marketing, Usability Testing, User Interface Design, Layout
Education
Capella University 2004 — 2008
Bachelors, Information Technology
Cincinnati State Technical and Community College 1999 — 2002
Associates, Web Design, Graphic Design
University of Cincinnati 1996 — 2000
Bachelors, Business Management
Vantiv July 2014 - Present
CBTS / GE October 2008 - July 2014
Sourcelink Ohio, LLC March 2004 - October 2008
Reynolds & Reynolds August 2001 - October 2003
Hospice of Dayton February 1997 - November 1999
MCI Communications May 1982 - June 1987
U.S.A.F. June 1978 - May 1982
Skills
Network Security, Risk Management, Information Security, Business Continuity, Governance, CISSP, Security, Vulnerability Assessment, Disaster Recovery, Computer Security, Penetration Testing, Cisco Technologies, Information Assurance, Firewalls, IPS, PCI DSS, Vulnerability Management, Active Directory, Vendor Management, Information Technology, VPN, Networking, WAN, Information Security..., Data Center, Switches, Windows Server, LAN-WAN, Troubleshooting, Integration, Management
Education
Central Michigan University 1992 — 1995
MSA, Master of Science in Administration
Wright State University 1987 — 1989
BA, Organizational Communication
Fairmont West 1975 — 1978
Graduation Diploma, General Studies
Integra April 2015 - Present
Vantiv July 2014 - March 2015
Comcast 2006 - 2012
Skills
VoIP, Direct Sales, Customer Retention, Telecommunications, Account Management, Sales Process, Salesforce.com, Solution Selling
Education
Columbia College Chicago 2006 — 2009
Bachelor of Marketing, Advertising
Vantiv November 2013 - Present
USA Services & Beyond Walk-In Tubs 2012 - November 2013
Sales Benchmark Index July 2010 - July 2012
The TriZetto Group 2008 - 2010
Corporate Express October 2000 - September 2008
Corporate Express November 2006 - September 2007
Corporate Express June 2003 - October 2006
Corporate Express November 2000 - October 2003
J. D. Edwards May 2000 - October 2000
Skills
Sales, Project Management, Sales Performance, NPV, Quota Setting, IRR, Forecasting, Sales Process, Pricing, Salesforce.com, Strategic Planning, Financial Modeling, Account Management, Sales Compensation, Lead Generation, Sales Operations, Business Development, Leadership, Start-ups, Management
Education
University of Colorado Denver 2004 — 2007
MBA, Finance
Colorado State University 1996 — 2000
Bachelor of Business Administration (BBA), Management Information Systems, General
Vantiv June 2014 - Present
edo Interactive June 2012 - February 2014
TransFirst August 2011 - June 2012
Solveras Payment Solutions July 2007 - December 2011
iPayment, Inc. (IPMT) 2003 - 2005
Network 1 Financial 1999 - 2003
Skills
Sales Management, Sales, Leadership, Merchant Services, Payment Card Processing, Electronic Payments, Debit Cards, Account Management, New Business Development, Credit Cards, Payment Gateways, B2B, Personal Development, Talent Management, Direct Sales, Sales Process, Payments, Mobile Payments, Business Development, Team Building, Strategic Partnerships, Start-ups, Marketing, Executive Management, Cold Calling, Lead Generation, Salesforce.com, Customer Retention, E-commerce, Relationship Management, Direct Marketing
Education
Cedar Valley College 1991 — 1992
Liberal Arts
Christ for the Nations Institute 1988 — 1990
Theology, Theology / Religion
Logicalis February 2015 - Present
LexisNexis March 2014 - November 2014
Vantiv June 2013 - March 2014
Sogeti July 2009 - May 2013
NCR Corporation 2007 - July 2009
NCR Corporation 2001 - 2007
NCR Corporation / Teradata Division 1997 - 2001
NCR Corporation 1994 - 1997
NCR Corporation / Teradata Division 1992 - 1994
NCR Corporation 1983 - 1992
Skills
Six Sigma, Software Development, Strategic Planning, Product Life Cycle..., ISO, QFD, PMP, Program Management, Quality Management, PMO, Project Planning, Project Portfolio..., Team Leadership, Process Improvement, Vendor Management, MS Project, SDLC, Software Project..., Consultancy, Business Management, People Management, Budgets, IT Strategy, Product Lifecycle..., Management, Business Process..., Security, Integration, Project Management, Visio, IT Management, Agile Project Management, SharePoint, Data Center, Cross-functional Team..., Leadership, Requirements Analysis, Business Intelligence, IT Service Management, Business Development, Enterprise Architecture, Information Technology, Service Delivery, Resource Management, ERP, Consulting, Solution Architecture, Professional Services, Cloud Computing, CRM
Education
Central Michigan University 1994 — 1995
MSc, Business Administration
The George Washington University - School of Business 1995 — 1996
Master’s Certificate, Project Management
Marycrest College 1979 — 1983
BSc, Computer Science
Marycrest College 1979 — 1982
AA, Philosophy
ReadyFunds October 2013 - Present
Mercury May 2012 - June 2013
Vantiv September 2010 - March 2012
Springbok Services September 2007 - September 2010
Graebel Relocation Services April 2006 - September 2007
Right Solutions Now March 2002 - April 2006
Skills
Customer Service, Management, CRM, Account Management, Leadership, Outlook, Change Management, Networking, Access, Process Improvement, Strategic Planning, Vendor Management, New Business Development, Program Management, Credit Cards, Strategic Partnerships, Sales, Human Resources
Education
Utah State University
Community College of Aurora
Vantiv July 2013 - Present
Vantiv July 2012 - July 2013
Eastman Kodak May 2010 - July 2012
Eastman Kodak October 2007 - August 2010
Home Manager September 2005 - September 2007
HI TECMETAL Group January 1998 - August 2005
Skills
Product Marketing, Marketing Research, Marketing Strategy, Pricing Strategy, Digital Printing, Digital Imaging, Business Development, Inkjet Technology, Operations Management, International Marketing, Quality Management, Business Analysis, Mobile Payments, Technology marketing, Technical Management, Taking New Products to..., Analytics, Competitive Analysis, Cross-functional Team..., Forecasting, Inkjet, Management, Market Research, Marketing, New Business Development, Product Development, Product Launch, Product Management, Program Management, Segmentation, Strategy, Technology Management
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2003
Master of Business Administration (M.B.A.)
Vanderbilt University 1995 — 1997
MS, Materials Science
College of Engineering Pune 1991 — 1995
BS, Metallurgical Engineering
Kendriya Vidyalaya 1988 — 1991
High School Diploma, High School/Secondary Diplomas and Certificates
HomeTeam Inspection Service May 2014 - Present
Vantiv February 2012 - April 2014
NCO Financial Systems October 2010 - January 2012
Worthington Cylinders May 2007 - March 2008
Skills
Coaching, Onboarding, Training, HR Policies, Performance Management, Blended Learning, Team Building, Process Improvement, Leadership, Management Development, Human Resources, Team Leadership, Customer Service, HRIS, Employee Training
Education
Columbus State Community College 2007 — 2010
Marketing
Reynoldsburg
The Blue Book Building & Construction Network April 2014 - Present
Vantiv July 2013 - April 2014
Yellowbook/hibu February 2008 - February 2013
McLeod USA/Yellowbook July 2001 - February 2008
McLeodUSA March 1999 - July 2001
Skills
Googe Adwords Certified, Microsoft Office, Microsoft Outlook, Medio Pro Contract..., Microsoft Powerpoint, Training & Development, Sales Management, Marketing Strategy, Digital Marketing, Online Marketing, Marketing Management, Cold Calling, SEO, SEM, Social Media, Magazines, Diret Mail, Sales Motivation, Digital Media, Employee Training, PowerPoint, Google Adwords, Advertising, Sales, New Business Development, Public Relations, Time Management, Selling, Online Advertising, Direct Mail, Facebook, Marketing, Lead Generation, Outlook, Event Management, Customer Service, Graphic Design, Account Management, Email Marketing, PPC, Leadership, B2B, Salesforce.com, Social Media Marketing
Education
Coe College 1991 — 1996
Bachelor's degree, Psychology/Communications
Independence High
Vantiv January 2015 - Present
Times-News of Twin Falls, Idaho May 2012 - January 2015
Brizee Heating, Air Conditioning & Fireplaces April 2003 - May 2012
Dr. Hartwell - Optometrist Office January 2000 - April 2003
Skills
Marketing, Digital Media, Advertising, Print Media Sales, Newspapers, Advertising Sales, Sales, Email Marketing, Facebook, Customer Service, Marketing Communications, Online Marketing, Social Media, Digital Marketing, Customer Retention, Social Networking, Marketing Strategy, Management, Social Media Marketing, Marketing Management, Sales Management, Direct Sales, Customer Engagement, Sales Operations, New Business Development, Strategic Planning, Product Marketing, Website Development, Website Creation, Web Design, Web Marketing, Creative Direction, Sales Process, Clerical Skills, Account Management, Team Management, Small Business, Retail Sales, Customer Relations, Customer Satisfaction, Long-term Customer..., Key Account..., New Business Generation, New Business Set-up, Public Relations, Merchant Services, Merchant Card Processing, Credit Card Transaction..., Salesforce.com, Business Relationship...
Education
College of Southern Idaho
Twin Falls High School
Vantiv 2013 - Present
First Data Corporation 2010 - 2013
Bank of Hawaii 2006 - 2010
First Hawaiian Bank 1983 - 2006
Skills
Electronic Payments, Relationship Management, Sales Management, Credit Cards, Account Management, Banking, Payment Card Processing, Business Development, Product Management, Debit Cards, Bank Management, Direct Sales, Manage Client..., Microsoft Office, Project Management, Product Marketing, CRM, Payments, Vendor Management..., Credit, Sales Operations, Program Management, B2B, Risk Management, Strategy, Portfolio Management, Marketing, Budgets, Training, Customer Retention, Internet Banking, Loans, Cards, Acquiring, Finance, Executive Management, Vendor Management, Financial Services, Payment Systems, ACH, Mobile Payments, Retail Banking, Merchant Services
Education
University of Hawaii at Manoa
Bachelor of Business Administration (BBA), Emphasis in Marketing
Chaminade University of Honolulu
Master of Business Administration (MBA), Business Administration and Management
Vantiv June 2014 - Present
Vantiv March 2012 - June 2014
Focus Logistics Solutions August 2010 - March 2012
Middletown City Schools November 2009 - May 2010
Skills
Social Networking, Management, Team Building, Sales, Training, Coaching, Negotiation, Project Management, Account Management, Process Management, Process Improvement, Customer Service, Credit Cards, Banking
Education
Miami University 2005 — 2009
BS, Physical Education
Cumberland College
Physical Education
Middletown High School (2004)
Teledyne Technologies Incorporated, dba Teledyne Tekmar and Teledyne Leeman Labs March 2014 - Present
Vantiv June 2013 - February 2014
ProSource September 2011 - December 2012
Prosource July 2009 - August 2011
Prosource June 2007 - July 2009
Edoc Service February 2005 - June 2007
Konica Minolta Business Solutions U.S.A., Inc. September 1996 - January 2004
Konica Minolta Business Solutions U.S.A., Inc. September 1995 - September 1996
Konica Minolta Business Solutions U.S.A., Inc. August 1981 - June 1995
Skills
Start-ups, Account Management, B2B, Document Management, Managed Print Services, New Business Development, Sales, Team Leadership, Customer Service, Team Building, Coaching, Process Improvement, Photocopier, Customer Satisfaction, Operations Management, Sales Process, Management, CRM, Leadership, Sales Operations, Marketing Strategy, Cross Functional..., Employee Engagement, Relationship Management, Operational Efficiency, Cost Effective, Professional Services, Document Imaging, Business Development, Analysis, Time Management, Cross-functional Team..., Key Account Management, Team Management, Training, Building Relationships, Business Analysis, Talent Acquisition, Project Management, Vendor Management, Business Process..., Major Accounts, Human Resources, Lead Generation, Recruiting, Marketing
Education
Canisius College
BA, Psychology
OCLC Online Computer Library Center, Inc. April 2014 - Present
Edison Community College 2012 - Present
Vantiv January 2013 - April 2014
OCLC November 2009 - January 2013
Battelle & Battelle LLP July 2007 - October 2009
ManTech International August 2002 - July 2007
Aegis Research Corporation January 1999 - August 2002
Air Force Office of Special Investigations August 1984 - March 1999
Skills
Security Audits, Information Security..., Risk Management, IT Audit, Computer Forensics, PCI DSS, Governance, ISO 27001, Physical Security, CISSP, Privacy Law, Internal Audit, Business Analysis, CISA, Risk Analysis, Cloud Computing, Private Investigations, Enterprise Risk..., Intelligence Analysis, SAS70, HIPAA, Data Privacy, GLBA, Fraud, Criminal Investigations, Cloud Security, Counterintelligence, NIST 800-53, COSO, SSAE 16, Privacy, CIPP, Bank Secrecy Act, ACH, Disaster Response, Fire Safety, Industrial Safety, FFIEC, SCADA, IT Governance, software assurance, Risk Modeling, Government Contracts, Investigations, Fraud Investigations, Training & Development, SSAE16
Education
University of Oklahoma 1995 — 1997
MA, Managerial Economics
Park University 2001 — 2003
BS, Computer Information Systems
University of Maryland University College 1988 — 1993
BA, Management (Industrial & Organizational Psychology)
Community College of the Air Force 1988 — 1992
Associate of Applied Science, Criminal Justice
Defense Acquisition University 2004 — 2005
Certificate, Acquisition Program Management
National Intelligence University 1994 — 1995
Master of Science (M.S.), Strategic Intelligence
Vantiv March 2015 - Present
University of Colorado Denver October 2013 - June 2014
Skills
Microsoft Office, ArcGIS, Research, Customer Service, Data Analysis, Training, Editing, Project Planning, C++, C, Java, Computer Science, Bash, Go, Algorithms, Components, Object Oriented Design, SQL, Technical Support
Education
Red Rocks Community College 2013 — 2013
Associate of Science
Colorado School of Mines 2009 — 2012
Bachelor's Degree, Engineering with Electrical Specialty
Red Rocks Community College 2010 — 2010
Associate's Degree, Associate of Science
Vantiv May 2013 - June 2015
Beckfield College 2012 - 2013
YMCA of Greater Charlotte March 2007 - March 2008
Athletes United for Youth 2003 - 2007
Central Piedmont Community College July 2000 - May 2003
Veteran Administration Medical Hospital 1998 - 2000
Greater Cincinnati Christian Academy 1995 - 2000
Anthem Blue Cross & Blue Shield 1996 - 1998
Skills
C-level Executive..., Travel Coordination, Event Management, Project Management, Office Management, Budget Management, PR, Marketing &..., Website Development, Accounts Payable, Accounts Receivable, Account Reconciliation, Microsoft Office, Travel Management, Budget Management, Oracle E-Business Suite, Concur, Administration, Customer Service, Event Management, Event Planning, Leadership, Management, Marketing, Project Management, Public Relations, Public Speaking, Relationship Management, Sales, Social Media, Team Building, Banking, Strategic Planning
Education
Butler School of Dental Assisting
Withrow High School
Business Administration & Office Management
Central State University
Pre Law (Political Science, English & Physiology)
Kentucky Career Institute
Paralegal & Pre Law
Federal Home Loan Bank of Cincinnati October 2013 - Present
Vantiv February 2012 - October 2013
FirstGroup America May 2007 - November 2011
Skills
HRIS, Payroll, Benefits Administration, ADP Payroll, FMLA, Labor Relations, Deferred Compensation, Employee Benefits, Human Resources, PeopleSoft, Onboarding, HR Policies, Union, Performance Management, Kronos, New Hire Orientations, Recruiting, Employee Engagement, Employment Law
Education
Cincinnati State Technical and Community College 1999 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Programming
Vantiv March 2015 - Present
American Bar Association October 2013 - Present
Salmon P. Chase College of Law August 2013 - Present
United Rail Service May 2005 - Present
Lincoln County Board of Education August 2009 - May 2010
US Courts May 2008 - August 2008
Skills
Spotting Issues and..., Legal Research, Legal Writing, Westlaw, Research, Litigation, Lexis, Limited Law Practice..., Civil Litigation, Courts, Nonprofits, PowerPoint, Criminal Law
Education
Northern Kentucky University—Salmon P. Chase College of Law 2011 — 2014
Doctor of Law (J.D.), Corporations, Entities, and Securities Law, 3rd Year
Centre College 2005 — 2009
Bachelor of Arts (B.A.), Philosophy
Vantiv March 2015 - Present
Vantiv April 2014 - October 2014
PNC Financial Services Group July 2010 - March 2014
Citigroup December 2009 - June 2010
Harte-Hanks Direct Marketing October 2008 - March 2009
Kroger July 2007 - October 2008
Fifth Third Bank March 2007 - June 2007
Kroger February 1999 - March 2007
ADP April 1994 - February 1999
Skills
MVS, JCL, Unix, Data Center, Troubleshooting, COBOL, Mainframe, DB2, CICS, TSO, IBM Mainframe, z/OS, ISPF, AIX, Testing, VSAM, TCP/IP, Lotus Notes, Disaster Recovery, Visio, BMC Remedy
Education
Cincinnati State Technical and Community College 1995 — 1996
Electronics Engineering Technology, Electronics
Elder High School
Federal Home Loan Bank of Cincinnati February 2015 - Present
U.S. Bank November 2013 - February 2015
U.S. Bank January 2012 - November 2013
Vantiv September 2008 - August 2011
Fifth Third Bank September 2006 - September 2008
Fifth Third Bank October 2002 - September 2006
Fifth Third Bank May 2002 - October 2002
Fifth Third Bank January 2001 - May 2002
Education
Xavier University 2004 — 2006
Bachelor of Science (BS)
Cincinnati State Technical and Community College 1998 — 2004
n/a
Oak Hills High School 1991 — 1994
Diploma
GM Financial October 2013 - Present
Vantiv February 2009 - October 2013
Fifth Third Bank February 2005 - February 2009
JPMorgan Chase May 2000 - February 2005
Greentree Financial/Conseco January 1996 - May 2000
Skills
Loans, E-commerce, Sales, Selling, Marketing, B2B, Sales Management, Salesforce.com, New Business Development
Education
Central Michigan University
Grand Rapids Catholic Central
First Security Bank May 2014 - Present
Vantiv September 2013 - May 2014
Elavon, Inc. May 2011 - October 2013
Windstream Communications April 2010 - May 2011
Skills
Account Management, B2B Sales, Contract Negotiation, Solution Selling, Direct Sales, B2B, Customer Service, Team Building, Coaching, New Business Development, Sales, Salesforce.com, Customer Retention, Selling, Cold Calling, Sales Process
Education
Centre College 2006 — 2010
Bachelor of Science (BS), Psychology
Centre College 2006 — 2010
Bachelor's degree, Psychology
Blessed Trinity HS
Vantiv August 2014 - Present
Penn National Gaming January 2013 - August 2014
Penn National Gaming July 2011 - December 2012
General Electric - Capital September 2009 - July 2011
General Electric - Lighting August 2007 - September 2009
General Electric - Lighting October 2006 - August 2007
Skills
Business Objects, Excel, Auditing, Siebel, SOX, Compliance, Audit, Accounts Receivable, Risk, Forecasting, Internal Audit, Internal Controls, Accounting, Word, Financial Analysis, Process Improvement, Risk Management, Analysis, GAAP, Sarbanes-Oxley Act, Financial Risk, Microsoft Word, Corporate Finance, Risk Assessment, Management, Financial Reporting, External Audit, Financial Audits, US GAAP, SEC filings, Sarbanes-Oxley, Cost Accounting, Financial Accounting, Enterprise Risk..., Managerial Finance, General Ledger
Education
Cleveland State University 2006 — 2009
BBA, Business Economics
Tata Consultancy Services December 2014 - Present
Field Nation September 2014 - Present
Vantiv April 2014 - September 2014
Atos March 2013 - April 2014
Performance PC January 1999 - March 2013
Robert Half 2011 - 2011
Kforce Technical Staffing 2011 - 2011
Convergys April 2010 - October 2010
AT&T ConnecTech Services August 2009 - March 2010
Smart Source July 2009 - September 2009
Skills
Technical Support, Laptops, Help Desk Support, Software Installation, Computer Repair, Windows 7, Hardware, MCDST, HDI Support Center..., Windows, Active Directory, VPN, Network Security, Printers, Computer Hardware, XP, Troubleshooting, Servers, Windows Server, Operating Systems, Network Administration, Windows Vista, VMware, Service Now, BMC Remedy, TeamViewer, SCCM
Education
Corning Community College 1982 — 1984
Business Management; Cmputer Programming
Vantiv August 2014 - Present
Mercury Payment Systems November 2012 - August 2014
Intuit, Inc. February 2011 - November 2012
Norwich University November 2002 - November 2012
Cyber Risk Strategies, LLC March 2007 - February 2011
Barclays Bank September 2008 - November 2009
Amazon.com February 2006 - March 2007
Corillian June 2001 - February 2006
Security Portal May 2000 - March 2001
SRI Consulting June 1998 - May 2000
Skills
Business Continuity, CISSP, ISO 27001, Risk Management, CISM, Information Security..., IT Governance, Application Security, Computer Security, Governance, Security, Information Security, Risk Assessment, PCI DSS, Information Technology, COBIT, SDLC, Disaster Recovery, Data Privacy, Business Continuity..., Start-ups, Incident Response, Enterprise Risk..., NIST, Information Governance
Education
Stanford University Graduate School of Business 1995 — 1996
MS, Management
City University of Seattle 1984 — 1986
MBA, Technology Management
Northwestern University 1979 — 1980
MS, Engineering
Marquette University 1972 — 1976
BSME, System Engineering
Vantiv 2013 - Present
Secure Trading 2012 - 2013
Cash Cycle Solutions, Inc. 2011 - 2012
Online Resources Corporation 2008 - 2011
Republic National Distributing Company April 2008 - December 2008
Fidelity National Information Services 2005 - 2008
Pinnacle Direct Funding Corporation 2004 - 2004
Colonial National Mortgage 2003 - 2004
KeyCorp Mortgage, LLC 2002 - 2003
NAVIGATOR Financial Services, Inc. 2001 - 2002
Skills
E-commerce, Selling, Account Management, Sales Process, Payments, Payment Card Processing, B2B, Electronic Payments, E-payments, Strategic Partnerships, Credit Cards, Contract Negotiation, Sales Operations, Customer Retention, Sales Management, Direct Sales, Marketing, Mobile Payments, New Business Development, Strategic Planning, Executive Management, Salesforce.com, Management, ACH, Solution Selling, Channel Partners, Bill Payment, RFP, Gaming Industry, Brand Loyalty, Sales, Interchange Management, Complex Sales, ATM networks, Computer Hardware, Wine, Payment Processing, Online Payments, Payment Solutions, Credit Card Processing, Distribution, Microstrategy, Mortgage Industry, Channel Management, Client Retention, Customer Loyalty, iGaming, Fantasy Sports, Online Casino
Education
Colorado State University 1994 — 1998
Bachelor of Arts (B.A.), Technical Communications: Minor in Public Relations and Marketing
Highlands Ranch High School 1990 — 1994
Polycom April 2011 - Present
Vantiv January 2010 - April 2011
Fifth Third Bank November 2004 - December 2009
GE Healthcare January 1995 - January 2004
Compuware 2004 - 2004
GE MEDICAL SYSTEMS January 1995 - January 2000
Hewlett Packard August 1989 - October 1993
Skills
Programming, Agile Methodologies, IIS, DB2, Scrum, SDLC, SOA, Testing, Java, Java Enterprise Edition, ITIL, UML, Web Applications, Websphere, Team Leadership, Software Development, Software Design, Web Services, XML, Unix, Business Requirements, Release Management, Software Project..., Enterprise Architecture, Integration, Agile Project Management, Software Engineering
Education
Colorado State University 1993 — 1995
Master of Science, Computer Science
1984 — 1989
Bachelor of Engineering, Computer Engineering/Electrical Engineering
Vantiv August 2015 - Present
Skills
Mobile Applications, Mobile Marketing, Mobile Advertising, Mobile Search, Local Search, Organic Search, Cross-channel Marketing, Web Design, Logo Design, Usability Design, Wire Framing, User Scenarios, Proposal Writing, RFP, SOW, User Interface Design, Prototyping, Personas, User Journeys, OmniGraffle, Mockups, SEO, SEM, Affiliate Marketing, Landing Page..., A/B testing, Search Analytics, Online Marketing, Google Adwords, Google Analytics, MSN AdCenter, Information Architecture, E-commerce, Online Advertising, Vendor Relations, User Experience, PPC, Mobile, CMS, Integrated Marketing, Viral Marketing, Web Analytics, Digital Strategy, Content Strategy, Conversion Optimization, Email Marketing, Digital Marketing, Social Media Marketing, Website Development, Analytics
Education
Colorado State University 1992 — 1995
Bachelor of Fine Arts (B.F.A.), Graphic Design
Colorado State University
Vantiv January 2015 - Present
Clue March 2013 - Present
EVO Snap* April 2013 - July 2014
IP Commerce September 2011 - April 2013
IP Commerce September 2010 - January 2012
IP Commerce March 2008 - September 2010
IKON Office Solutions 2005 - 2008
US Army 1991 - 2000
Skills
Mobile Payments, Strategic Partnerships, Start-ups, New Business Development, Strategy, Electronic Payments, SaaS, Program Management, Payment Systems, Integration, Cloud Computing, Channel Partners, Executive Management, Sales Management, Sales, Sales Process, Contract Negotiation, Strategic Planning, Payment Gateways, POS, Go-to-market Strategy, Global Channel..., Systems Thinking, Cross-functional Team..., Sales Automation, Sales Operations, Enterprise Risk..., Regulatory Affairs, B2B, Customer Experience..., Strategic Account Growth, Sales & Marketing..., EMV, Credit Card Fraud, Enterprise Technology..., Sales Engineering, Multi-Channel Commerce, Developer Relations, Software Distribution, Traction, New Market Expansion, Value Propositions, Monetization, Scalability
Education
Colorado State University
Regis University
Progressive Insurance July 2015 - Present
Fifth Third Bank November 2014 - July 2015
Vantiv May 2014 - October 2014
Great American Insurance March 2012 - May 2014
Progressive Insurance November 2007 - 2012
Progressive Insurance February 2004 - November 2007
Progressive Insurance November 1993 - February 2007
Skills
SDLC, Disaster Recovery, Business Analysis, IT Management, SharePoint, Microsoft SQL Server, Active Directory, Windows Server, ITIL, Visio, IT Strategy, SQL, Vendor Management, Data Warehousing, Enterprise Architecture, Business Intelligence, VMware, Insurance, Process Improvement, Requirements Analysis, Requirements Gathering, Servers, IIS, Databases, Management
Education
Wickliffe High 1980 — 1984
High School Diploma
Cleveland State University
Corus360 May 2014 - December 2014
RoundTower Technologies, Inc. July 2013 - May 2014
Vantiv May 2011 - July 2013
Belcan Engineering April 2010 - May 2011
UnitedHealthCare February 2001 - April 2007
United Healthcare 2001 - 2007
UMR, United Healthcare Company 2001 - 2007
Emery Worldwide March 1998 - January 2001
NCR Corporation 1995 - 1997
Skills
SharePoint, Microsoft SQL Server, .NET, ASP.NET, C#, Visual Studio, IIS, VB.NET, Software Development, T-SQL, XML, SharePoint Designer, SQL, Active Directory, Software Documentation, Disaster Recovery, SDLC, Management, Networking, Testing
Education
Roosevelt University 1989 — 1991
MS
Roosevelt University 1985 — 1987
BS
College of DuPage 1982 — 1985
AS, Marketing
BVA
BVA
Vantiv December 2014 - Present
Skills
.NET, WCF, ASP.NET, AJAX, JavaScript, T-SQL, Visual Studio, SQL Server 2008, Application Architecture, HTML5, CSS, IIS, Telerik, Database Design, Entity Framework, TFS, TFS Administration, C#, Scrum, Agile, Software Deployments, Team Leadership, Software Project..., Relational Databases, SaaS, SOA, Unit Testing, Visual Studio Team..., Microsoft SQL Server, SQL Server Management..., REST, SOAP, Web Services, Software Solution..., Software Architectural..., Cloud Computing, Cloud Applications, Authentication, Web Hosting, JSON, Web Servers, Load Balancing, SharePoint, SSRS, Project Server, SDLC, Agile Methodologies, ADO.NET, HTML 5, VB.NET
Education
University of Denver - Daniels College of Business 2003 — 2004
Masters of Science, Information Technology
Colorado School Of Mines 1998 — 2002
Bachelors of Science, Mathematics and Computer Science
Architect Masters Class 2011 — 2011
Software Architecture (, Net / WCF)
Vantiv July 2013 - Present
GE Aviation February 2011 - June 2013
Carson-Newman College January 2010 - May 2010
Skills
Troubleshooting, Active Directory, Computer Hardware, Microsoft Office, Laptops, CompTIA A+ Certification, Dell Computers, Lenovo Certified, Computer Network..., Archer, Information Technology, Hardware, PCI DSS, A Certified, Networking, Visual Basic, HTML, Network Administration, Security
Education
Carson-Newman College 2005 — 2010
Bachelor's of Science, Computer and Information Sciences
Sogeti Group April 2014 - Present
Vantiv September 2013 - April 2014
Vantiv February 2013 - September 2013
Xavier University June 2011 - February 2013
Xavier University December 2010 - June 2011
Skills
Human Resource..., Budgeting, Organizational..., PowerPoint, Word, Microsoft Office, Excel, Outlook, Supervisory Skills, Human Resources, Data Analysis, Data Entry, Problem Solving, Event Planning, Higher Education, Scheduling, Administration, Budgets, Microsoft Excel, Microsoft Word, Coaching, Process Scheduler, Payroll, Management, Leadership Development, Training, Customer Service, New Hire Orientations, Employee Relations, Onboarding, College Recruiting, Time Management, Leadership, Employee Training, Social Networking, Resume Writing, Hiring, Personnel Management, Career Development, Staff Development
Education
Xavier University 2011 — 2013
Master of Science, Executive Human Resource Development, 4.0
DePauw University 2005 — 2009
Bachelor of Arts, German, Pharmacy Pre-Requisites
Vantiv November 2014 - Present
Mercury Payment Systems (Aquired by Vantiv 2014) February 2012 - February 2015
Time Warner Cable January 1999 - December 2011
Global Services January 1996 - December 1998
US Army 1987 - 1991
Skills
Data Center, Disaster Recovery, ITIL, Strategy, Team Leadership, IT Operations, Leadership, Management, Broadband, IT Service Management, Change Management, Cross-functional Team..., Strategic Leadership, Leading Organizational..., Critical Infrastructure, Operational Excellence, Managed Services, Operations Management, Six Sigma, Optical Fiber, Strategic Planning, Troubleshooting, Leading Change, Project Management, Program Management, Networking, Integration
Education
Massachusetts Institute of Technology - Sloan School of Management
EC, Management and Leadership
Colorado State University-Global Campus
Organizational Leadership
Rockhurst University
Organizational Leadership
DeVry University
Technical and Operations Management
Vantiv June 2015 - Present
Scientific Games December 2013 - June 2015
Salter Labs (Round Table Heathcare Partners) January 2012 - December 2013
WMS Gaming April 2006 - February 2012
CFS Loans July 2005 - May 2006
IBM Global Services 2004 - 2005
Wipro Technologies 2002 - 2005
Wipro Technologies April 2002 - September 2004
HCL Technologies 2001 - 2002
Oracle India 1999 - 2001
Skills
OBIEE, PL/SQL, Oracle Applications, Oracle HR, Oracle, Troubleshooting, Oracle Discoverer, Business Analysis, ERP, Cross-functional Team..., Oracle E-Business Suite, SDLC, BI Publisher, Unix, Business Process, Integration, Databases
Education
Institute of Management Studies 1996 — 1999
Master of Computer Applications (MCA), Computer Applications
Delhi University 1993 — 1996
Bachelor in Science, Mathematics
Vantiv May 2015 - Present
Hillenbrand Inc. January 2015 - May 2015
Batesville Casket Company June 2013 - January 2015
Batesville Casket Company November 2012 - June 2013
Batesville Casket Company February 2012 - November 2012
Hillenbrand Inc. May 2011 - July 2011
GNC February 2011 - May 2011
Ivy Insiders May 2010 - July 2010
Skills
Microsoft Excel, Leadership, Marketing, Sales, Business Development, Recruiting, New Business Development, Customer Service, Sales Management, Public Speaking, Financial Analysis, Microsoft Office, PowerPoint, Microsoft Word, Data Analysis, Strategic Planning, Budgets, Financial Modeling, Strategy, Process Improvement, Team Building, Analysis, Finance, Management
Education
Indiana University - Kelley School of Business 2013 — 2015
Master of Business Administration (MBA)
Cornell University 2007 — 2011
Bachelor of Science (BS), Applied Economics and Management
The Beechwood Home August 2012 - Present
Vantiv August 1994 - March 2012
Skills
Documentation, Mainframe, Troubleshooting, Operating Systems, Scheduling, Nursing Care, Long-term Care, Nursing Homes, Unix, Networking, Software Documentation, Technical Support, Network Administration, Data Center, Training, Process Improvement, Process Scheduler, Windows, Hardware, Management, Servers, Databases, Disaster Recovery, Software Installation, Vendor Management, Operations Management, Call Centers, Microsoft Office, IT Operations, Project Management, IT Management, System Administration, MVS, Network Engineering, Change Management, IBM Mainframe, Storage
Education
Cincinnati State Technical and Community College 2012 — 2016
Registered Nursing/Registered Nurse, 3.7 GPA
Great Oaks Institute of Technology and Career Development 2012 — 2012
State Tested Nursing Assistant Certificate, State Tested Nursing Assistant, 4.0 GPA
Northern Kentucky University 2005 — 2005
Pre-Nursing
University of Cincinnati 1982 — 1984
Associate of Science (A.S.), Biochemistry
Sycamore High School 1978 — 1982
Diploma, College Prep Curriculum
Citi March 2014 - Present
H&R Block January 1995 - Present
Citi January 2012 - March 2014
vantiv June 2011 - December 2011
Fifth Third Processing Solutions January 2011 - June 2011
St Boniface School Cincinnati OH July 2010 - June 2011
5/3rd Bank June 2000 - January 2011
Fifth Third Bank 2000 - January 2011
Archdiocese of Cincinnati 1978 - 2008
Holy Trinity School July 2004 - July 2007
Skills
Technology Integration, Teaching, Mainframe, Troubleshooting, Customer Service, Microsoft Office, Windows, Excel, Customer Relations, Documentation, Active Directory, Outlook, Mentoring, Tax Preparation, Accounting, Quickbooks, Computer Repair, Computer Maintenance, Deployment, Software Installation, Software Documentation, Visio, Hardware, Windows Server, Disaster Recovery, Microsoft Excel, Operating Systems, Unix, BMC Remedy, Analysis, Windows 7, Access, System Administration, System Deployment, Windows XP, QuickBooks, SharePoint, Help Desk Support, Technical Support, Database Administration, Computer Hardware, Lotus Notes, Networking, Information Technology, IT Management, Administration, Network Administration, IT Operations
Education
Morehead State University 2015 — 2017
Master of Business Administration (MBA), Accounting
Walden University 2005 — 2010
MSED, IIntegrating Technology in the Classroom (Grades K–12)
Cincinnati State Technical and Community College 1993 — 1997
AAS, PCSA
Xavier University 1974 — 1978
AB, Theology
Xavier University 1974 — 1978
AB, Theology
St Xavier High School 1974 — 1974
College Prep
St Bonaventure 1961 — 1969
St Bernard
st margaret mary
Vantiv May 2015 - Present
Citigroup July 2011 - May 2015
Citigroup October 2010 - July 2011
Citigroup January 2007 - October 2010
Axcess Financial June 2005 - January 2007
Skills
Onboarding, Applicant Tracking..., Employee Relations, Recruiting, College Recruiting, Human Resources, Talent Acquisition, HRIS, Taleo, Talent Management, New Hire Orientations, Benefits Administration, Interviews, PeopleSoft, Employee Benefits, Vendor Management
Education
Cincinnati State Technical and Community College 2008 — 2011
HR Management, Human Resources
Bottom Line Systems, Inc. June 2014 - Present
UnitedHealth Group August 2013 - June 2014
Vantiv December 2011 - August 2013
First Financial Bank June 2009 - December 2011
Skills
Banking
Education
Cincinnati State Technical and Community College 2012 — 2015
Associate's degree, Health Information/Medical Records Technology/Technician
University of Cincinnati 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
JPMorgan Chase & Co. June 2015 - Present
Vantiv February 2010 - February 2015
5th/3rd Bank May 2006 - February 2010
Skills
Troubleshooting, Active Directory, Security, System Administration, Technical Support, Project Management, Access, Network Administration, Program Management, Networking, Testing, Information Technology, Management, Information Security, Vendor Management, Disaster Recovery, Help Desk Support, Identity Management, Business Analysis
Education
ISC2 2014 — 2014
CISSP
Oracle University 2012 — 2012
Certificate of Completion, Oracle Identity Manger 11g: Esssentials Ed 1 LVC
Cincinnati State Technical and Community College
Associate of Applied Business, cum laude, Computer Communications, 3.75
Southern Ohio College
Certificate of Office Management, Office Management, 4.0
Vantiv February 2015 - Present
F8 (Fate) Mobile March 2010 - Present
Skills
Telecommunications, Software Engineering, Usability, Mobile, iPhone, Android, Social Networking, SMS, MMS, Location Based Services, Ruby on Rails, Java, Network Security, CSS, MySQL, PostgreSQL, New Business Development, International..., Strategic Partnerships, Mobile Devices, Product Management, Enterprise Software, SaaS, Mobile Technology, Mobile Applications, Mobile Marketing, Mobile Internet, Agile Project Management, Wireless, Oracle, Cloud Computing, Agile Methodologies, Scrum, Strategy, Start-ups, Integration, Security, User Experience, Web Applications, Mobile Payments, Business Development, Management, Networking, Consulting, Product Development
Education
Carnegie Mellon University 2005 — 2007
MS, Software Engineering Management
University of California, San Diego 1992 — 1996
BA, Cognitive Science
Fifth Third Bank July 2014 - Present
PrimePay April 2014 - July 2014
Vantiv April 2012 - April 2014
Enterprise Rent-A-Car March 2010 - March 2012
Skills
Relationship Management, Account Management, Sales, Salesforce.com, Sales Management, Credit Cards, Financial Services, Payments, Customer Service, Employee Training, Finance, Customer Retention, Cold Calling, Sales Process
Education
Cleveland State University
Bachelor of Communication, Communication, General
Miami University
Northern Kentucky University October 2012 - Present
Vantiv February 2006 - October 2012
Trinity Baptist Church July 1997 - October 2006
Skills
Microsoft Office, Training, Relationship Management, Merchant Services, Public Speaking, Research, PCI DSS, Team Building, Risk Management, Sales, Strategic Planning, Process Improvement, Leadership, Account Management, Management
Education
Campbellsville University 2005 — 2006
Master's degree, Theology
Northern Kentucky University 2003 — 2004
Bachelor of Arts (B.A.), History
Northern Kentucky University 1990 — 1995
Associate's degree, Office Administration
Walton Verona High School 1987 — 1990
College Prep
United States Army National Guard February 2014 - Present
Vantiv October 2013 - Present
Wesnoth Inc February 2007 - June 2014
United States Army National Guard December 2008 - January 2014
Vantiv February 2012 - September 2013
United States Army National Guard September 2010 - September 2011
Skills
Military Logistics, Military Experience, Military Operations, Logistics, Project Management, Supervisory Experience, Resource Management, Weapon Systems, Maintenance Management, Top Secret, DoD, Organizational..., Command, Military Training, Army, Security, Training, Security Clearance, Management
Education
Columbia Southern University 2013 — 2014
Master of Business Administration, Project Management
University of Cincinnati 2005 — 2009
Bachelor of Arts, History
Miami University December 2014 - Present
University of Dayton October 2014 - Present
Cincinnati State February 2012 - October 2014
Vantiv October 2011 - February 2012
Geek Squad September 2011 - January 2012
Campbellsville University January 2011 - May 2011
Campbellsville University January 2011 - May 2011
Campbellsville University January 2010 - March 2011
Campbellsville University January 2009 - May 2010
Immigrant Oasis Institute June 2009 - August 2009
Skills
Networking, Troubleshooting, Microsoft Office, Leadership, Teaching, Help Desk Support, Student Affairs, Computer Repair, Customer Service, Teamwork, Computer Hardware, Sales, Intercultural..., Training, VPN, Linux, Technical Support, Higher Education, General Business..., Problem Solving, Knowledge Management, Technical Documentation, Curriculum Design, Virtual Desktop, Multimedia, Remote User Support, Altiris, BMC Remedy, Curriculum Development, Tablets, Smartphones, Organization &..., Community Outreach, Event Planning, Desktop Application..., HTML, CSS, C++, JavaScript, Supervision, Windows & Mac operating..., Projectors, Audio Visual Support, Supply Management, Inventory Management, Research, Adult Education, Teaching English as a..., Mentoring, Academic Tutoring
Education
Cincinnati State Technical and Community College 2012 — 2015
Associate's degree
Campbellsville University 2006 — 2010
Bachelor's degree
Campbellsville University 2010 — 2012
Master's degree
Vantiv August 2008 - Present
Vantiv August 2008 - August 2013
Springbok Services August 2008 - September 2010
SimpleSignal, Inc. October 2004 - June 2008
OneUP Technology September 2002 - October 2004
Skills
Networking, Servers, Linux, Microsoft Exchange, Project Management, Windows, Management, VoIP, Vendor Management, Disaster Recovery, Cisco Technologies, Telecommunications, Security, Agile Methodologies, SharePoint, Network Security, Windows Server, Microsoft SQL Server, Data Center, VMware, Active Directory, Troubleshooting, Firewalls, IP
Education
Colorado State University 2012 — 2015
Information Technology
Cuyamaca College
Vantiv August 2015 - Present
Chase Paymentech November 2012 - Present
Upromise Investments January 2008 - November 2012
Upromise Investments June 2006 - January 2008
Pioneer Investments 2004 - 2006
Pioneer Investments 2000 - 2004
Pioneer Investments 1998 - 2000
Skills
Process Improvement, Call Center, Metrics Reporting, Financial Services, CRM, Project Planning, Management, Budget, Bloomberg, Vendor Management, Mutual Funds, Securities, Series 7, Asset Managment, Investments
Education
Northeastern University - Graduate School of Business Administration 1997 — 2003
MBA, Business Management
Merrimack College 1991 — 1995
Bachelors, Business
Vantiv August 2015 - Present
Charles Schwab January 2015 - August 2015
The E.W. Scripps Company November 2012 - January 2015
The E.W. Scripps Company January 2011 - November 2012
Skills
Marketing, Microsoft Excel, Sales, Advertising, Salesforce.com, Budgets, Analysis, Social Media, Social Media Marketing, Management, Marketing Strategy, Forecasting, Market Research, Sales Management, Direct Marketing, Public Relations, CRM, Access, Data Analysis, Sales Operations, Time Management, SQL, Finance, Business Objects
Education
Christian Brothers University 2010 — 2012
MBA, Marketing, 3.9
Hendrix College 2006 — 2010
Bachelor of Arts, Business and Economics
Fifth Third Bank August 2015 - Present
Vantiv August 2013 - August 2015
Systems Evolution,Inc May 2011 - August 2013
Hill-Rom February 2005 - May 2011
Hill-Rom 2007 - 2010
Hillenbrand Inc. February 2005 - 2007
Terillium January 2003 - February 2005
WISE Consulting 1999 - 2003
BORN Information Services 1998 - 1999
Unisource Worldwide, Inc. 1994 - 1998
Skills
Business Process..., Cross-functional Team..., Project Management, Software Project..., Continuous Improvement, Six Sigma, SDLC, Lean Manufacturing, Cultural Transformation, International Business, Toyota Production System, Process Improvement, Business Process, Program Management, Management, Business Analysis, Leadership, Oracle E-Business Suite, JDE Enterprise One, JDE One World, Oracle Applications, Hyperion, Hyperion HFM, Hyperion EPM, Hyperion Financial..., Hyperion Planning, IT Outsourcing, ERP, Strategy, Enterprise Software, Project Portfolio..., Business Intelligence, Consulting, Strategic Planning, Integration
Education
Thomas More College
Bachelor, Business Administration
Cincinnati State Technical and Community College
Associates, Managerial Accounting
appilee June 2015 - Present
First Data Corporation July 2014 - August 2015
First Data Corporation April 2013 - July 2014
Vantiv July 2011 - October 2012
Visa March 2011 - July 2011
CyberSource (a Visa Company) August 2010 - March 2011
Ingenico June 2009 - August 2010
Ingenico September 2008 - June 2009
Ingenico May 2006 - September 2008
Ingenico January 2005 - May 2006
Education
Cape Peninsula University of Technology
Fish Hoek Senior High 1988 — 1990
Vantiv July 2011 - Present
Graphic Design January 2000 - Present
TDS Metrocom July 2010 - April 2011
Education
Davenport University 1997 — 2000
Business & Marketing
Mike's Carwash, Inc. July 2014 - Present
3CDC - Cincinnati Fountain Square January 2006 - Present
USA Hockey October 1997 - October 2014
Vantiv November 2010 - July 2014
Ascendum Solutions February 2010 - October 2010
Cincinnati Bell Technology Solutions July 2009 - January 2010
Sarcom November 2009 - December 2009
Sarcom May 2009 - July 2009
Fifth Third Bank March 2007 - February 2009
DHL January 2003 - October 2006
Skills
VMware, Servers, Cisco IOS, Active Directory, Data Center, DNS, Windows Server, Storage Area Networks, Microsoft Exchange, Cisco Technologies, DHCP, Hardware, Citrix, Troubleshooting, VMware ESX, vSphere, IIS, Technical Support, Disaster Recovery, VPN, Virtualization, Operating Systems, Networking, Software Installation, Group Policy
Education
Northern Kentucky University 2007 — 2009
BA, Organizational Leadership
Cincinnati State Technical and Community College 1998 — 2000
AAB, Network Administration
Colerain 1984 — 1987
HS Diploma, Data Processing
Vantiv August 2010 - Present
Fifth Third Processing Solutions August 2010 - June 2011
Pharmavite July 2009 - July 2010
Paramount Pictures March 1994 - December 2008
Paramout Pictures 2003 - 2008
Bergen Brunswig Corporation 1989 - 1994
Skills
Mainframe..., AS/400..., Management of large,...
Education
University of Phoenix 1996 — 1997
California State University-Long Beach 1987 — 1990
Criminal Justice
Vantiv April 2011 - Present
Linda Durham Consulting April 2009 - Present
Cincinnati & Central OH Salesforce.com User Groups October 2005 - Present
MindLeaders Inc. March 2004 - January 2009
MindLeaders, Inc. March 2000 - March 2004
MindLeaders, Inc. March 1999 - March 2000
MindLeaders, Inc. March 1995 - March 1999
MindLeaders, Inc. March 1994 - March 1995
MindLeaders, Inc. March 1992 - March 1994
Courtney Employment Services March 1992 - February 1994
Skills
Salesforce.com System..., Salesforce.com..., Salesforce.com..., Mobile Applications, SEM, Recruiting, Project Management, Customer Support, Employee Training, Operations Management, CRM, Salesforce.com, Business Analysis, B2B, SaaS, Software, Sales Process, Start-ups, Cloud Computing, Sales Operations, Enterprise Software, Management, Business Process, E-commerce, Business Intelligence, Leadership, Program Management, Training, Consulting
Education
Astadia 2008 — 2008
ADM-201 Certificate, Salesforce.com Administrator Training
BizLogic 2005 — 2005
Certificate of Completion, Customer Centric Selling Methodology
Columbus State Community College
Information Technology
Right Management
The Ohio State University
Accounting
Vantiv July 2014 - Present
Vantiv August 2011 - Present
The Goddard School December 2008 - June 2011
Bexley Recreation Department March 2008 - June 2011
Blockbuster Video June 2006 - June 2010
Bexley Parks and Recreation June 2007 - December 2008
Capital University August 2004 - May 2007
Faces without Places June 2006 - August 2006
Capital University August 2003 - August 2006
Paramount's Kings Island June 2005 - January 2006
Skills
Customer Service, Teaching, Leadership, Event Management, Marketing, Lesson Planning, PowerPoint, Microsoft Office, Public Speaking, Analysis, Editing, Management, Program Management, Research, Sales, Team Leadership, Training
Education
Capital University 2003 — 2007
Bachelors, Psychology
Capital University 2003 — 2007
Bachelor of Arts, Psychology
Vantiv July 2015 - Present
Medical Reimbursement Inc November 2014 - June 2015
United States Marine Corps May 2012 - November 2014
United States Marine Corps February 2000 - May 2012
United States Marine Corps September 1995 - February 2000
Skills
Security Clearance, Leadership Development, Employee Training, Troubleshooting, Information Assurance, IT Operations, Security, Military Operations, Information Technology, Incident Management, Global Network..., Military Experience, LAN-WAN, Active Directory..., Military, Property Accountability, Logistics, Fitness Training, Security+, IT Management, Leadership, Integration, CompTIA, VMware, Computer Network..., QoS, Embark, Infantry Tactics, Bluecoat Proxies, Cisco IOS, Networking, Computer Security, Microsoft Office, Public Speaking, Mentoring, Training, CompTIA Security+, Team Leadership, Customer Escalation...
Education
Gateway Community and Technical College 2014 — 2016
Information Technology
Campbell University 2011 — 2012
History
Vantiv March 2015 - Present
Tata Consultancy Services April 2014 - Present
Vantiv November 2012 - April 2014
Streamline Health January 2010 - November 2012
LanVision Systems Inc. / Streamline Health Inc. January 1996 - January 2010
Jacobs Engineering April 1989 - January 1996
Belcan Engineering June 1986 - June 1989
Skills
Software Development, Integration, SQL, Microsoft SQL Server, Agile Methodologies, Enterprise Architecture, Software Project..., SDLC, Databases, SaaS, Oracle, Windows, Troubleshooting, Servers, VMware, Requirements Gathering, Windows Server, Software Documentation, Enterprise Software, IIS, SQL Server, Project Management, Solution Architecture, Requirements Analysis, Visio, Unix, SharePoint, Business Analysis, SOA, Scrum, XML, Virtualization, Cloud Computing, Websphere, Disaster Recovery, Unix Administration, Mac OS, Change Management, SiteScope, System Monitoring
Education
Cincinnati State Technical and Community College 1987 — 1990
Computer Engineering
Cincinnati State Technical and Community College 1985 — 1988
Engineering
University of Cincinnati
Business
Vantiv July 2014 - Present
Litle & Co. (a Vantiv company) June 2007 - Present
Skills
SaaS, Payment Card Processing, Salesforce.com, E-commerce, Product Management, Project Management, Onboarding, Merchant Services, Payments, Electronic Payments, Professional Services, Cross-functional Team..., Agile Methodologies, CRM, Lead Generation, Sales, Sales Process, Strategy, Cloud Computing, Credit Cards, Payment Systems, Sales Engineering, Solution Implementation, Integration, Strategic Partnerships, Mobile Payments, Start-ups, Enterprise Software, Management, Consulting, Strategic Planning, Leadership, Debit Cards, E-payments, Payment Gateways, Customer Experience, Payment Industry, Customer Acquisition, Payment Services, Analytics, Acquiring, Partner Management, Vendor Management, SDLC, Software Project..., Financial Services, Business Analysis
Education
Worcester Polytechnic Institute 1986 — 1993
BS, MS, Biomedical Engineering, Electrical Engineering
College of the Holy Cross 1984 — 1986
Mathematics/Pre-Medical
Bishop Guertin
Epsilon April 2014 - April 2015
Vantiv February 2012 - April 2014
Fifth Third Bank June 2007 - April 2008
Fifth Third Bank Processing Solutions January 2005 - May 2007
Fifth Third Bank Processing Solutions February 2003 - January 2005
Cincinnati Financial Corporation May 2000 - July 2001
Fifth Third Bank October 1997 - June 2000
Skills
Access, Business Strategy, Call Centers, Credit Cards, Customer Satisfaction, Customer Service, Debit Cards, Electronic Payments, Management, Merchant Services, Networking, Payment Card Processing, Payments, Process Improvement, Product Management, Sales, Sales Engineering, VAR
Education
Cincinnati State Technical and Community College 2000 — 2002
Associates, Business Computer Programming
Oak Hills High School
University of Cincinnati
General
Vantiv September 2010 - Present
Springbok Services December 2009 - September 2010
Open Scan Technologies, Inc. September 2008 - December 2009
Springbok Services November 2007 - September 2008
Computer & Communication Technologies, Inc. June 2005 - October 2007
Adecco Technical November 2004 - June 2005
Gateway April 2000 - June 2005
Keane, Inc. November 2003 - October 2004
Tri-State Generation & Transmission Association, Inc. June 1999 - April 2000
Skills
C#, Object Oriented Design, .NET, WCF, Agile, Visual Studio, SQL, Parallel Computing, Distributed..., SOA, Agile Methodologies, ASP.NET, Databases, SDLC, T-SQL, Microsoft SQL Server
Education
Colorado School of Mines 1995 — 1999
Bachelor's Degree, Mathematical and Computer Sciences
Great American Insurance March 2012 - Present
Vantiv January 2004 - December 2011
GE IT Solutions March 2003 - January 2004
Primerica Financial Services September 1999 - June 2003
Interstate Truckway, Inc. October 2000 - June 2002
Morgan Stanley 1998 - 1999
Hill-Rom 1992 - 1998
Skills
Certified Scrum Master..., Agile, Dimensional Modeling, Object Oriented Design, Corporate Finance, Financial Forecasting, Financial Analysis, Financial Reporting, Data Warehousing, Data Mining, Data Analysis, Databases, Business Intelligence, Business Objects, SQL Server, SQL, Oracle SQL, .NET, VB.NET, Visual C++, HTML, JavaScript, CSS, AJAX, Excel, Access, Hyperion Enterprise, Credit Card Processing, Merchant Services, Hyperion, Hyperion Planning, Microsoft SQL Server, Credit Cards, Analysis, SDLC, Scrum, Oracle, Data Modeling, Business Analysis
Education
University of Dayton 1996 — 1998
B.S., Finance, Marketing
Cincinnati State Technical and Community College 2009 — 2012
Software Engineering
Miami University 1985 — 1992
Finance
North Canton Hoover High School 1981 — 1985
College Preparatory
Western Union July 2014 - Present
Vantiv April 2012 - July 2012
eWise Systems-Secure Vault Payments 2010 - 2012
TSYS June 2008 - October 2010
Western Union Payment Services May 2001 - June 2008
Skills
IT Strategy, Electronic Payments, Payment Systems, PMP, Analytics, Sales Management, Quality Assurance, Payments, Requirements Analysis, Business Analysis, Process Improvement, Product Management, Payment Card Processing, Banking, Mobile Payments, Strategy, Agile Project Management, Program Management, Business Process..., Financial Services, SDLC, Credit Cards, Cards, CRM, Transaction Processing, Debit Cards, Payment Gateways, EMV, ACH, E-payments, Payment Services, Merchant Services, Payment Industry, Relationship Management, Gift Cards, Acquiring, PCI DSS, E-commerce, Mobile Applications
Education
Colorado State University
Master's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2009 — 2014
Bachelor's degree, Business Administration and Management, General
Norris HS
Vantiv November 2012 - Present
VLT Academy 2006 - Present
Avon 2002 - Present
Vantiv August 2011 - November 2012
Vanitv LLC 1994 - August 2011
Primerica Financial Services 2005 - 2011
Fifth Third Bank July 2004 - May 2008
Skills
ETA Certified Payments...
Education
Cincinnati State Technical and Community College 1997 — 1999
Jefferson Senior High School
Vantiv January 2015 - Present
Cintas June 2014 - December 2014
Axcess Financial June 2012 - May 2014
Vantiv March 2011 - June 2012
Cintas November 2009 - March 2011
Cintas December 2005 - November 2009
webMethods October 2003 - December 2005
Software AG (Previously webMethods) 2003 - 2005
Atos Origin September 1998 - September 2003
Modern Technologies 1996 - 1998
Skills
Business Analysis, Business Intelligence, Enterprise Architecture, Infrastructure, Integration, Process Improvement, Professional Services, Program Management, Requirements Analysis, SDLC, Vendor Management, Software Project..., CRM, Disaster Recovery, IT Strategy, Project Management, Data Center, PMP, Strategic Planning
Education
Institute of Management Technology, Ghaziabad 1992 — 1995
MCA, Comupter software
Delhi University 1989 — 1992
Bsc, Physics, Hansraj College
Vantiv April 1998 - February 2012
Marcon 1990 - 2010
Toys R Us July 1997 - April 1998
Bank One March 1994 - July 1997
Skills
Credit Cards, Merchant Services, Payment Processing, Compliance, Process Improvement, Customer Relations, Customer Service, Problem Solving, Credit, Teamwork, Troubleshooting, Microsoft Office, Call Center, Risk Management, Risk, Payment Gateways, E-commerce, Banking, Credit Card Processing
Education
The Ohio State University 1991 — 1993
Bach of Arts, 18th Century British Lit.
Columbus State Community College 1989 — 1991
Associate of Arts, General
Vantiv August 2014 - Present
Pomeroy January 2011 - August 2014
OAO Technology Solutions November 2008 - May 2012
IBM Global Services 2003 - November 2008
Hillenbrand Industries 2001 - 2003
Bluespring Software 2000 - 2001
StarKist Foods 1993 - 2000
Star-Kist Foods / HJ Heinz 1993 - 2000
University of Cincinnati 1985 - 1993
Skills
CompTIA, Servers, Printers, Computer Hardware, Windows 7, Software Installation, Computer Repair, Technical Support, Hardware, Troubleshooting, Leadership, Integration
Education
Cincinnati State Technical and Community College 1985 — 1987
Associate of Science (A.S.), Computer and Information Sciences, General
Covington Catholic HS 1980 — 1984
Diploma, College Prep
Vantiv June 2014 - Present
Vantiv February 2012 - June 2014
American Financial Group July 2007 - February 2012
Fifth Third Bank 2005 - 2007
Provident Funding Associates 2003 - 2005
Skills
SOX, Microsoft Office, Underwriting, Accounting, Financial Reporting, Risk Management, Internal Controls, Analysis, Auditing, Enterprise Risk..., Internal Audit, Banking, Microsoft Excel, Insurance, Finance, PowerPoint, Microsoft Word, Risk Assessment, Team Leadership, Sarbanes-Oxley, Sarbanes-Oxley Act, Financial Audits
Education
Cedarville University 1999 — 2003
BS, Accounting and Finance
University of Cincinnati
Standard Register April 2014 - Present
Vantiv October 2014 - January 2015
Standard Register June 2012 - April 2014
ERB Solutions June 2012 - December 2012
Cincinnati Bell Technology Solutions September 2004 - May 2012
Trasys 2004 - 2005
Eclipsys January 2003 - September 2004
Robert Half Technology 2003 - 2004
Reynolds & Reynolds April 1996 - July 2002
Skills
Project Management, MS Project, Project Portfolio..., Project Finance, Project Delivery, Process Improvement, Vendor Management, Analysis, Program Management, Business Process..., Business Analysis, ITIL, Management, PMP, Cross-functional Team..., Integration, SDLC, Leadership, Enterprise Software
Education
Clemson University 1989 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Wright State University
Vantiv October 2010 - Present
FirstGroup America May 2008 - October 2010
RCM Technologies January 2007 - April 2008
NuSoft Solutions 2007 - 2008
The Kroger Co April 2002 - December 2006
LSI Industries 1996 - 2002
Skills
Finance, Manufacturing, Transportation, Credit Cards, SSRS, SDLC, Business Intelligence, Microsoft SQL Server, SharePoint, SSIS, Disaster Recovery, T-SQL, T-SQL Stored Procedures, Database Design, Databases, ITIL, Enterprise Architecture, Integration, Windows Server, ETL, SQL, Vendor Management, Data Modeling, Active Directory
Education
Cincinnati State Technical and Community College 2001 — 2002
Associate of Science (A.S.), Database Management and Administration
Vantiv January 2015 - Present
Fifth Third Bank February 2012 - January 2015
Fifth Third Bank January 2008 - February 2012
Skills
Quality Center, SDLC, Requirements Analysis, Testing, Visio, Quality Assurance, ITIL, SharePoint, Business Analysis, SQL, Process Improvement, Software Project..., Test Planning, Test Cases, Unix, Change Management, Configuration Management, BMC Remedy, Incident Management, Problem Management
Education
University of Cincinnati 2002 — 2005
Bachelor of Applied Science (BASc), Information Technology
Cincinnati State Technical and Community College 2000 — 2002
Associate's degree, Information Technology
Vantiv March 2015 - Present
Tata Consultancy Services May 2014 - March 2015
Vantiv December 2012 - May 2014
Vantiv January 2012 - December 2012
IRS 2011 - 2011
Michelman, Inc. February 2007 - May 2010
Accountants To You 2010 - 2010
CBS Personnel August 2005 - February 2007
US Army March 2000 - July 2005
Skills
Business Analysis, Programming, Program Management, Program Implementation, .NET, JCL, SQL, XHTML, Process Improvement, Project Management, Account Reconciliation, Accounting, Customer Service, Time Management, Recruiting, Security, COBOL
Education
Cincinnati State Technical and Community College 2012 — 2013
Associate's degree, Business Information Systems Technologies, 3.67
Mount Vernon Nazarene University 2006 — 2010
Bachelors, Business Administration
Bath High School 1996 — 2000
Cincy State 2012 — 2012
Vantiv September 2015 - Present
Cardinal Solutions May 2013 - September 2015
American Modern Insurance Group June 2012 - May 2013
eLynx January 2012 - June 2012
Centric Consulting October 2011 - January 2012
Great American Financial Resources May 2010 - October 2011
Great American Insurance November 2008 - May 2010
Fidelity National Information Services March 2008 - November 2008
UnitedHealth Group June 2007 - March 2008
Achieve Healthcare Technologies 2003 - 2007
Skills
SDLC, Business Analysis, Requirements Analysis, Software Project..., Requirements Gathering, Agile Methodologies, Visio, User Acceptance Testing, Data Warehousing, SharePoint, Team Leadership, Software Quality..., SQL, Process Improvement, Software Implementation, Software Documentation, Quality Assurance, Enterprise Architecture, Business Requirements, Microsoft SQL Server, Integration, Systems Analysis, Scrum, Business Process, XML, T-SQL, Waterfall, Analysis, Visual Studio, Software Development, SOA, ETL, Agile Project Management, SSIS, Software Design, Healthcare Information..., Access, Requirements Management, Data Modeling, Business Intelligence, Testing, Databases, Consulting
Education
Crown College 2004 — 2007
Vantiv March 2015 - Present
Fifth Third Processing Solutions, Powered by Vantiv September 2000 - March 2015
Fifth Third Bank July 1992 - September 2000
United States Air Force October 1984 - March 1992
Skills
Electronic Payments, Merchant Services, Credit Cards, Payment Card Processing, Relationship Management, Management, Portfolio Management, Payments, Payment Systems, Sales Management, Risk Management, ACH, Financial Services, Business Relationship..., Transportation Payment..., Parking Payment...
Education
Community College of The Air Force 1985 — 1987
Associates, Airframe and Powerplant Operations
Elder High School 1981 — 1984
HS Diploma, General Studies
Champion Windows, Sunrooms, Roofs, Home Exteriors May 2014 - Present
Vantiv December 2012 - Present
CH Mack & Associates January 2009 - September 2009
Liberty Mutual December 2007 - May 2008
Ohio Casualty Group 2005 - 2007
Huntington Bank 1977 - 2004
Southern Ohio College 1977 - 1987
Skills
Leadership Development, Strategic Planning, Team Building, Coaching, Recruiting, Human Resources, Training, Employee Relations, Employee Engagement, Leadership, Performance Management, Organizational..., Onboarding, Employee Training, Talent Management
Education
Delta State University 1972 — 1974
Southern New Hampshire University August 2014 - Present
Blue Technologies April 2014 - Present
Vantiv March 2012 - January 2013
Capella Education Company September 2006 - November 2011
Thomson Reuters September 2003 - December 2005
IKON Office Solutions 1986 - 1989
Skills
New Business Development, Salesforce.com, Team Building, Account Management, Strategic Planning, Relationship Management, Team Leadership, Solution Selling, Leadership Development, Change Management, Lead Generation, Coaching, Business Development, Leadership, Project Management, Sales, Training, Public Speaking, Strategic Partnerships, Program Management, Negotiation, Management, Sales Process, Cold Calling, Strategy, Entrepreneurship, Business Strategy, Organizational..., Recruiting, CRM, SaaS, Cross-functional Team..., Selling, Marketing, Direct Sales, Sales Management, Sales Presentations, Consulting, Contract Negotiation, Process Improvement, Marketing Strategy, B2B, Sales Operations, Start-ups
Education
Capella University 2007 — 2014
BS Expected, Business, 3.8
Walsh University
Accounting
Kroger May 2014 - Present
Vantiv June 2011 - April 2014
Citigroup October 2006 - June 2011
Accenture May 2006 - October 2006
Wellpoint June 1999 - May 2006
Remachine and Retrofit June 1995 - May 1999
Skills
ClearCase, Configuration Management, ClearQuest, Unix, Perl, Solaris, Windows Server, Ubuntu, Software Build, Software Deployment, TFS, Release Management, Agile Methodologies, Websphere, Subversion, Tomcat, Servers, Red Hat Linux, Software Documentation, SDLC, Windows, Jenkins, WebSphere Application..., Disaster Recovery, LDAP, Linux, System Administration, Continuous Integration, SharePoint, Troubleshooting, WebSphere, Testing, Storage, Ant
Education
University of Cincinnati 1999 — 2001
Bachelor of Applied Science, Electrical Engineering Technology
Cincinnati State Technical and Community College 1993 — 1998
Associate of Applied Science, Electro-Mechanical Engineering Technology
Vantiv February 2015 - Present
Jewish Family Children Services September 2009 - February 2015
Model N June 2006 - August 2008
Spoke Software June 2004 - August 2004
Skills
Active Directory, Windows Server, windows 7, Symantec Endpoint..., Apple Software, iOS, Android, Mobile Devices, Dameware, Dell Desktops, Desktop Support, Printer Support, parallels desktop, VMware Fusion, Network Security, Microsoft Office 2007, Mac OS X, Windows Server 2008, Computer Hardware, Laptops, Customer Service, Customer Satisfaction, windows server 2003, DHCP, VPN, Microsoft Exchange, TCP/IP, LifeSize Video..., LAN, Dell Computers, Hardware, Windows 7
Education
Cuesta College 2005 — 2009
Associate of Science (A.S.), Network Administration
Palo Alto high School 2001 — 2005
HS Diploma
CBTS August 2012 - Present
Vantiv 2012 - 2013
INC Research July 2011 - July 2012
Kendle International October 2006 - July 2011
Cincinnati Financial Corporation 2002 - 2005
Cintech LLC 1994 - 2001
Cincinnati Milacron 1989 - 1996
Air Force Space Command 1978 - 1982
Skills
PMP, 21 CFR Part 11, Data Management, Computer System..., SDLC, Clinical Trials, Quality Assurance, SharePoint, Process Improvement, Vendor Management, FDA, Software Project..., Validation, Sop, Software Documentation, Requirements Analysis, GxP, Testing, User Acceptance Testing
Education
University of Colorado Boulder 1980 — 1982
Master of Science, Computer Science
DePauw University 1974 — 1978
Bachelor of Arts, Mathematics
Vantiv February 2013 - Present
Atos October 2010 - March 2012
TekSystems, Inc. September 2008 - June 2009
Pomeroy IT Solutions August 2005 - September 2008
InteractOne, Inc. February 2004 - April 2005
Belcan Corp. June 2003 - April 2005
Sarcom, Inc. August 1997 - June 2003
Skills
Access, Lotus Notes, Computer Hardware, Hardware, Microsoft Office, excellent client..., Prorietary applications, Microsoft Certified..., Help Desk Institute..., Troubleshooting, Microsoft Partner, Software Documentation, XP, Technical Support, Security, Networking, Microsoft SQL Server, Analysis, Active Directory, Microsoft Exchange, Operating Systems
Education
Cincinnati State Technical and Community College
Associate's degree, Management Information Systems, General
Vantiv February 2013 - Present
Mercury Payment Systems August 2012 - February 2013
Mercury Payment Systems July 2008 - January 2013
Electronic Payment Systems June 2007 - July 2008
Electronic Payment Systems September 2003 - May 2005
Electronic Payment Systems August 1999 - September 2003
Skills
Sales Management, Operational Planning, Managing High..., Customer Service, Operations Management, Microsoft Word, Microsoft Office, Cross-functional Team..., Team Leadership, High Performance Teams, Leadership, Marketing Strategy, Management, Marketing, Training, Strategy, Sales Operations, Business Development, Sales
Education
Colorado Christian University 2014 — 2019
BS, Business Administration and Management, General
Southwest Airlines July 2014 - Present
Vantiv February 2014 - July 2014
Citi August 2012 - January 2014
Neiman Marcus June 2012 - August 2012
Harris Bank July 2008 - May 2012
HealthMarkets June 2007 - July 2008
Academy Sports + Outdoors September 2000 - July 2008
Countrywide Home Loans February 2006 - April 2007
Omni American Bank November 2004 - November 2005
Skills
Customer Service, Call Centers, Mortgage Servicing, Residential Mortgages, Mortgage Banking, Refinance, Escrow, Banking, Home Equity Loans, Lines Of Credit, Cashiering, Retail, Credit, Consumer Lending, Loan Servicing, Car Loans, Credit Cards, Health Insurance, Cross Selling, Lotus Notes, Outlook, Microsoft Excel, Microsoft Office, AS400 system, Avaya, FDR
Education
Tarleton State University 2014 — 2016
Bachelor’s Degree, Business Administration and Management, General
Dallas County Community College 2013 — 2014
Associate's Degree, General Studies, 3.15
City Colleges of Chicago-Harry S Truman College 2011 — 2012
General Studies
Tarrant County College 2001 — 2003
General Studies
Vantiv July 2015 - Present
Judy Fischer Trecartin 2009 - Present
First Data Corporation May 2014 - July 2015
Rabobank NA October 2007 - May 2014
Skills
Public Speaking, Event Management, Management, Customer Service, Banking, Microsoft Office, Sales, Leadership, Credit, Social Media, Business Development, Marketing, Sales Management
Education
California State University-Chico 1976 — 1978
BS, Health Sciences
Vantiv February 2006 - March 2013
Century 21 June 1994 - October 2005
Skills
Outlook, Coaching, Public Speaking, English, HTML, Teaching, Windows, Social Media, Microsoft Office, Marketing, PowerPoint, Photoshop, Research, Customer Service, Credit Cards, Risk Management, Real Estate, Real Estate Development, Quality Assurance, Business Process..., Management, Project Management, Property Management
Education
Cincinnati Christian University 2006 — 2012
Bachelor of Science (BS), Business Management and Ethics/Biblical Studies
Vantiv July 2014 - Present
Network Security Solutions April 2013 - Present
John Wiley and Sons June 2013 - July 2014
AT&T June 2013 - March 2014
Patriot Technologies October 2011 - April 2013
Tetrad Digital Integrity (TDI) September 2006 - October 2011
InfoStructures August 2004 - September 2006
EDGAR Online, Inc. August 1997 - December 2004
Skills
Checkpoint, Network Security, CISSP, Security, Vulnerability Assessment, Computer Security, Information Security, Information Security..., Firewalls, Penetration Testing, Networking, Intrusion Detection, IDS, Information Assurance, Vulnerability Management, Cisco Technologies, Enterprise Architecture, IPS, Virtualization, Integration, Cisco IOS, Antivirus, Proxy, Web Application Firewall, TCP/IP, Bluecoat, Checkpoint Security
Education
Bates Technical College 1995 — 1997
AS, Computer Science
Central Washington University 1986 — 1987
EE
Washington State University 1984 — 1985
AS, EEE
Vantiv April 2008 - Present
Fifth Third Bank April 2008 - December 2010
Albright Consulting Services February 2007 - April 2008
Nationwide Insurance March 1981 - January 2007
Skills
JCL, IBM Mainframe, z/OS, Mainframe, TSO, MVS, DB2, CICS, COBOL, REXX, VSAM, ISPF, OS/390, Disaster Recovery, Websphere, Capacity Planning, Enterprise Architecture, IBM Utilities, AIX, Storage, Performance Tuning, Storage Management, JES2, Operating Systems, Unix, SDLC, WebSphere
Education
Columbus State Community College 1979 — 1981
BDP, Computer Science
Brookhaven 1976 — 1979
Vantiv March 2015 - Present
iHeartMedia September 2014 - March 2015
Marlin Broadcasting- ROCK 106.9 September 2013 - August 2014
Comcast Spotlight March 2011 - July 2013
Keller & Associates April 2007 - October 2008
The East Side Restaurant August 2004 - September 2007
Skills
Sales, Media Planning, Advertising Sales, Media Buying, Advertising, Digital Media, Online Advertising, Integrated Marketing, Digital Marketing, Account Management, Cold Calling, Social Media Marketing, Lead Generation, Marketing Communications, Marketing Strategy, Direct Marketing, Email Marketing, Microsoft Office
Education
Central Connecticut State University 2004 — 2007
BS, Business Management
Central Connecticut State University 2003 — 2007
business, Business Management
St. Lawrence University October 2012 - Present
Vantiv July 2012 - September 2012
Denison University Annual Fund June 2011 - July 2012
Denison University May 2011 - August 2011
Denison University February 2010 - March 2011
Skills
Fundraising, French, Social Media, Microsoft Office, SunGuard Smart Call, Event Management, Recruiting, RuffaloCody CampusCall, Student Development, Annual Giving, Community Outreach, Microsoft Excel
Education
Denison University 2008 — 2012
B.A, French
Indian Hill High School 2004 — 2008
Vantiv March 2012 - Present
Velocity the Greatest Phone Company Ever, Inc. January 2010 - March 2012
StarTek January 2009 - June 2010
Luxottica Retail, Mason May 2009 - December 2009
Pomeroy IT Solutions March 2008 - December 2008
Skills
Computer Hardware, Computer Repair, Desktop Support, Hardware Support, Computer Maintenance, Phone Etiquette, Help Desk Support, ATM Networks, Payment Card Processing, Technical Support, Networking
Education
Cincinnati State Technical and Community College 2007 — 2011
Associates, PC Support and Administration
University of Cincinnati College of Applied Science
Associate of Arts (A.A.), Mechanical Engineering Technology
Vantiv August 2013 - Present
Education
Cincinnati State Technical and Community College 2011 — 2012
S&R Resources, lnc January 2015 - February 2015
PAM Transport October 2014 - January 2015
St. Mary's Medical Center February 2014 - July 2014
Mitchell International August 2013 - October 2013
Vantiv June 2009 - March 2013
Geek Squad February 2006 - September 2007
Geek Squad November 2005 - February 2006
United States Air Force March 2003 - July 2005
Walmart September 2001 - February 2003
Skills
Trucking, Truck Driving, Defensive Driving, Smith System, Troubleshooting, Help Desk Support, Software Installation, Computer Hardware, Customer Service, Computer Security, Windows Vista, Windows 7, Computer Repair, Software, Virus Removal, Technical Support, Remote Desktop, Microsoft Excel, Computer Hardware..., Call Centers, Remote User Support, Computer Software, Spyware Removal, Microsoft Office, Windows
Education
Colorado Technical University-Online 2013 — 2015
Bachelor of Applied Science (BASc), Computer Software and Media Applications
ITT Technical Institute-Newburgh 2007 — 2009
Associate of Arts and Sciences (AAS), Computer Networking Systems, 4.0
Portland Community College 1994 — 1997
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Vantiv August 2012 - Present
Skills
Proficient Communicator, Proficient Typing Skills
Education
Cincinnati State Technical and Community College 2011 — 2013
Elder high school 2007 — 2011
High school diploma