Ameritech Company
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Ameritech Employees
Toastmasters International February 2009 - Present
Pinnacle West Capital Corporation June 2013 - May 2014
Pinnacle West Capital Corporation (APS) February 2013 - June 2013
US Airways October 2007 - August 2012
Ensynch February 2007 - October 2007
Sm@rt Technologies March 2006 - June 2006
American Society for Clinical Pathology May 2005 - August 2005
City of Chicago Office of Emergency Management March 2004 - June 2004
International Truck and Engine July 2000 - October 2003
Ameritech June 1996 - July 1999
Skills
Microsoft Windows 7, Microsoft Windows XP, Adobe Creative Suite, QuarkXPress, Windows Server 2003, Microsoft Exchange, Active Directory, Microsoft SMS, Microsoft Office 2003,..., Windows 7, SCCM, Windows Server, XP, Help Desk Support, Operating Systems, Technical Support, Program Management, Networking, ITIL, SharePoint, Troubleshooting, Computer Hardware, Visio, Software Documentation, Disaster Recovery, VMware, Leadership, Training, Public Speaking, Windows, Hardware, System Administration, Network Administration, Security, IT Management, System Deployment, Data Center, Vendor Management, Management, Project Planning, Servers, Integration, Information Technology, Network Security, IT Operations, Software Installation, Windows XP, Customer Service
Education
University of Phoenix 2007 — 2009
Bachelor of Science (B.S.), Information Systems Security
Western International University 2006 — 2007
Associate of Arts (A.A.), Information Technology
St. Xavier University 1987 — 1992
Business Administration and Management, General
Luther High School South
AT&T January 2009 - Present
AT&T December 2007 - December 2008
SBC Communications Ltd March 2004 - December 2007
Ameritech January 2003 - March 2004
Ameritech July 2000 - December 2002
Quality Telescom Inc., April 1999 - June 2000
TEKsystems July 1998 - March 1999
CompuServe June 1994 - July 1998
Skills
Cisco Technologies, Microsoft Office 2010, Innovation, Telecommunications, Networking, Windows Server, Disaster Recovery, Server Administration, VPN, Servers, Network Administration, Network Design, Technical Support, System Administration, Microsoft Exchange, Hardware, Routing, Testing, SDLC, Process Improvement, Project Management, Software Installation, Databases, Management, Troubleshooting, T1, Data Center, WAN, Switches, Product Innovation, TCP/IP protocols, BGPv4, IP, Wireless, TCP/IP, Microsoft Office
Education
University of Phoenix 1989 — 1989
Hilliard High School 1982 — 1985
High School Degree
Journey to A Healthier You - Robin McGowan, Certified Health Coach November 2010 - Present
World Financial Group (WFG) May 2015 - Present
Nielsen January 2013 - February 2015
CNA Insurance January 2010 - October 2012
CNA Insurance June 2006 - January 2010
CNA Insurance October 2001 - June 2006
Ameritech August 1997 - October 2001
Kemper Insurance January 1993 - August 1997
Skills
Program Management, Vendor Management, SDLC, Leadership, PMP, Risk Management, Business Analysis, Process Improvement, Project Management, Management, Software Project..., Coaching, Full project lifecycle..., Weight Loss Coaching, Weight Management, Wellness Coaching, Global Teaming, Team Leadership, Entrepreneurship, PMO, Weight Loss, Wellness, Health, Nutrition, Stress Management, Health Education, Healthy Eating, Healthy Lifestyle, Sleep Disorders, Fitness
Education
University of Phoenix 2004 — 2006
Bachelors, Management
US Army December 2006 - October 2014
us army 2007 - 2014
SBC Communications 2002 - 2006
Ameritech 1996 - 2002
Skills
Team Management, Operations Management, Event Management, Management, Project Management, Command, Counterinsurgency, Information Assurance, Homeland Security, Reconnaissance, Combat, Emergency Management, Intelligence, Government, Security Operations, Military Logistics, Marksmanship, Security, Security+, Organizational..., Electronic Warfare, Process Safety, Fire Safety, Airborne School, Advanced Leaders Course, Range Safety Officer, Sexual..., Small Group Instruction, GPS Applications
Education
Southern New Hampshire University 2015 — 2017
Bachelors of Science, Accounting and Finance, 4.0
Technical Trades Institute - Colorado Springs Colorado 1995 — 1996
Associates, Industrial Electronics Technology/Technician
University of Phoenix
Artafact 2002 - Present
Aquent 2009 - 2013
Commerce One 2001 - 2001
ChemConnect 1999 - 2001
Lucent Technologies Octel Messaging Division 1995 - 1999
Ameritech 1992 - 1995
Gerber Products Company 1991 - 1992
Nestlé Food Company 1982 - 1991
Needham, Harper & Steers 1980 - 1982
Skills
Focus Groups, Marketing Research, Market Research, Qualitative Research, Market Analysis, Advertising Research, Brand Equity, Customer Insight, Online Research, Qualitative Market..., Consumer Insights, Consumer Behavior, Branding & Identity, Brand Positioning..., Marketing, Product Marketing, Marketing Strategy, Competitive Intelligence, Primary Research, Consumer Behaviour, Quantitative Research, Market Intelligence, Advertising, Strategic Partnerships, Product Management
Education
University of Southern California - Marshall School of Business 1985 — 1987
MBA, Finance
University of Michigan - Stephen M. Ross School of Business 1976 — 1980
BBA, Marketing
AVON May 2013 - Present
Ameritech November 2000 - Present
Skills
Direct Sales, Solution Selling, Telecommunications, Account Management, Sales Operations, Sales Management, Wireless, Sales, Cold Calling, Managed Services, Sales Process, Unified Communications
Education
Jackson High School
Southwest Senior High 1986 — 1988
University of Phoenix
Bachelor in Health Care Admin, Masters in Business Management
Dynatrace January 2015 - Present
Dynatrace October 2014 - Present
Compuware December 2010 - Present
Compuware January 2001 - December 2010
Compuware 1997 - 2001
Compuware 1992 - 1997
Compuware 1989 - 1992
Chrysler 1985 - 1989
Ameritech November 1984 - October 1985
General Motors 1979 - 1984
Skills
Application Performance..., Agile Methodologies, Enterprise Software, DB2, Fileaid, CICS, Scrum, .NET, Software Development, SDLC, Business Intelligence, Engineering Management, SaaS, Architecture, Mobile Devices, Performance Tuning, Mobile Applications, Architectures, Android, SOA, Data Center
Education
University of Michigan-Flint 1975 — 1979
Bachelor of Science, Computer Science
Thomas Etling Consulting 2005 - Present
UTStarcom, Inc. 2008 - 2009
Motorola 2002 - 2004
@Link Networks 2000 - 2001
Ameritech 1997 - 2000
Ameritech 1994 - 1997
Skills
Analysis, Product Marketing, Product Development, Vendor Management, CRM, Business Development, Telecommunications, Strategic Planning, Team Leadership, Process Improvement, P&L Management, Competitive Analysis, Project Planning, Business Planning, Negotiation, Training, Life Cycle Product..., Pricing, Product Roadmaps, Wireless, Marketing, Professional Services, Segmentation, Building Relationships, Coaching, Problem Solving, Consulting, Go-To-Market, New Product Launch, Feature development, Wireline, Product Implementation, Achieving Results, Internal/External..., Change Agent, Customer Focus, Planning, Tactical Planning, Sales Support, Operations, Service Providers, Matrix Management, Value Proposition, Market Research, Innovation, Customer Relationship..., Cross Functional Team..., B2B Marketing Strategy, Strategic Roadmaps, Sales Operations
Education
Loyola University - Graduate School of Business
MBA
University of Notre Dame
BSEE
Armada Middle School August 1997 - Present
Ameritech June 1996 - August 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Wayne State University 1995 — 1997
Master's degree, Library and Information Science
University of Michigan-Dearborn 1984 — 1990
Bachelor's degree, Education
Alpine Access January 2008 - May 2009
Spar Marketing March 1999 - October 2003
Adult & Child Mental Health, Inc. August 2001 - June 2002
Ameritech February 1995 - February 2000
Skills
Microsoft Office..., Microsoft Office..., Certificate in..., Basic Medical..., Entrepreneurship, Customer Service, Small Business, E-commerce, Sales, Social Media, Social Media Marketing, Marketing, Advertising, Social Networking, Merchandising, Time Management
Education
University of Indianapolis
Deans List
Jani King May 2013 - Present
Canon Solutions America May 2005 - May 2013
MWB Business Systems 1995 - 2000
Ameritech 1985 - 1995
Skills
Selling, B2B, Sales, Pre-sales, Process Improvement, ERP, Coaching, Managed Print Services, Major Accounts, Document Imaging, Solution Selling, Sales Process, Cold Calling, Photocopier, Direct Sales, Salesforce.com, Sales Presentations, Document Management, New Business Development, Print Management, Lead Generation, Printers, Digital Printing, Scanners, Customer Retention, Key Account Management, Professional Services, Variable Data Printing, Office Equipment, Building Relationships, CRM, Outside Sales, Business Development, Deal Closure, Wide Format Printing, Enterprise Software, Team Building, Qualifying Prospects, Account Management, Sales Management, Managed Services
Education
University of Massachusetts, Amherst 1979 — 1981
DR Unlimited January 2003 - Present
WorldCom Inc March 1997 - January 2003
Ameritech January 1995 - February 1997
Education
University of Missouri-Columbia
Bachelor’s Degree, Business / Communications / Psychology
Thin Line Connections LLC April 2015 - Present
EcoEdge Systems LLC July 2014 - Present
TruGreen January 2013 - July 2014
TruGreen November 2002 - January 2013
St. George Broadcasting March 2001 - November 2002
Radio One Communications January 1999 - March 2001
Lake County, Indiana HIDTA August 1996 - January 1999
Ameritech June 1994 - July 1996
Skills
Account Management, Sales Management, Sales, B2B, New Business Development, Marketing Strategy, Direct Sales, Sales Process, Marketing, Cold Calling, Sales Operations, Salesforce.com, Advertising, Key Account Management, Business Development, Customer Retention
Education
University of North Florida
Iceberg Enterprises, LLC December 2011 - Present
Iceberg Enterprises, LLC June 2006 - December 2011
MeadWestvaco 2001 - 2006
GBC 1997 - 2000
Ameritech 1996 - 1997
Rand McNally 1994 - 1996
WR Grace 1990 - 1994
BorgWarner 1987 - 1990
Ernst & Young 1983 - 1987
Skills
Financial Reporting, Internal Controls, Forecasting, Managerial Finance, Accounting, Financial Analysis, Cost Accounting, Auditing, Cash Flow, Accounts Payable, Accounts Receivable, Consolidation, Cash Management, US GAAP, Internal Audit, Fixed Assets, Financial Statements, Finance, Payroll, Budgets
Education
University of Chicago 1986 — 1990
Master of Business Administration (MBA), Financial Management
University of Michigan 1981 — 1983
Bachelor of Business Administration (BBA), Accounting
The National Society of Collegiate Scholars February 2012 - Present
Ameritech January 2010 - February 2012
Skills
Marketing, Social Media, Marketing Communications, Event Planning, Public Speaking, Marketing Strategy, Event Management, Social Media Marketing, Digital Marketing, Fundraising, Nonprofits, Public Relations, Advertising, Social Networking, Leadership Development, Higher Education, Management, Student Engagement, Recruiting, Membership Growth, Salesforce.com, Strategic Communications, Business Development, Student Development, Student Affairs, Training
Education
University of North Carolina at Wilmington 2005 — 2009
Communication Studies, Public Relations, Public Speaking, Marketing
Novant Health 2012 - Present
Knowledge Universe 2009 - 2012
The Walt Disney Company June 2002 - February 2009
Z-TEL Technologies 2001 - 2002
Priceline.com 2000 - 2001
SBC 1997 - 2000
Ameritech 1997 - 2000
GE 1995 - 1997
UPS 1989 - 1995
KFC 1985 - 1989
Skills
PMO, Program Management, Project Management, PMP, Process Improvement, Change Management, Cross-functional Team..., Project Portfolio..., Vendor Management, MS Project, Business Process..., Leadership, Quality Assurance, Management, Agile Methodologies, Risk Management, Strategy, Governance, ERP, Project Delivery, Strategic Planning, IT Strategy, Training, Integration, IT Management, Testing, Software Project..., Visio, Business Analysis, SDLC, Budgets, Business Intelligence, Resource Management, SharePoint, Agile Project Management, Business Process, Microsoft Project
Education
Sacred Heart Academy
University of Louisville
BS, Management of Information Systems
RE/MAX November 2003 - Present
ComSolutions June 1999 - December 2014
Siemens Information and Communication Networks January 1996 - January 2000
Ameritech January 1992 - January 1996
Suburban Journals of Greater St. Louis January 1984 - January 1992
Skills
Real Estate, Referrals, Selling Skills, Selling, Sellers, Short Sales, Residential Homes, Sales, Negotiation, Leases, Marketing, REO, New Business Development, Management, Advertising, Relocation, Real Estate Transactions, First Time Home Buyers, Single Family Homes, Investment Properties
Education
University of Missouri-Columbia 1979 — 1983
Journalism, Advertising and Marketing
Harris Real Estate University 2008 — 2009
Short Sale Specialist, Real Estate
Webster University 1988 — 1990
Post-Graduate Work, Marketing and Advertising
Comerica Bank June 2003 - Present
SBC January 2002 - December 2003
SBC January 2000 - December 2002
Ameritech January 1995 - December 1999
Skills
Project Management, Data Center, IP, Leadership, Enterprise Software, Strategy, Telecommunications, Vendor Management, Storage, Strategic Planning, Integration, Networking, Information Technology, SaaS, Cloud Computing, IT Strategy
Education
University of Michigan - Stephen M. Ross School of Business 1994 — 1996
MBA, Business, Management, Marketing, and Strategy
University of Michigan - College of Engineering 1983 — 1987
B.S.E.E.
RainFocus January 2015 - Present
Ameritech 1999 - 2001
Skills
Non-fiction, Fiction, Public Speaking, Technical Writing, Novels, Research, Team Building, Teaching, Content Management
Education
University of Maryland College Park 1991 — 1992
BS, Speech Communications, English
University of Maryland College Park
Bachelor's degree, Speech Communications
Barone Insurance and Financial Services October 2011 - Present
The Assurance Group September 2010 - November 2011
IBM 2001 - January 2002
IBM 2001 - 2001
IBM October 2000 - 2001
Ameritech 1999 - 2000
Skills
Insurance, Sales, Forecasting, Long-term Care, Term Life Insurance, Casualty, Coaching, Sales Management, Program Management, Go-to-market Strategy, Account Management, Multi-channel Marketing, Channel, Training, Disability Insurance, Customer Service, Healthcare, New Business Development, Life Insurance, Negotiation, Team Building
Education
University of Northern Iowa 1979 — 1984
BA
Davenport West
Davenport West
Davenport West
AT&T April 2006 - Present
AT&T November 2004 - March 2006
AT&T March 2001 - November 2004
AT&T November 1998 - March 2001
Ameritech March 1996 - November 1998
Ameritech Advertising March 1994 - November 1996
Ameritech Advertising March 1990 - November 1994
Ameritech Advertising September 1986 - March 1990
Skills
Financial Analysis, Financial Reporting, Mergers, Managerial Finance, Cash Management, Business Planning, Due Diligence, Internal Controls, Budgets, Finance, Business Strategy, Valuation, Analysis, Cost Accounting, Capital Markets, Strategy, Portfolio Management, Accounting, Executive Management, Strategic Financial..., Leadership, Management, Credit, Program Management, Financial Modeling, Mergers & Acquisitions
Education
Walsh College 1980 — 1985
MST, Taxation
University of Michigan-Flint 1975 — 1979
BBA, Accounting
Sears Holdings Corporation October 2008 - Present
Rapid Solutions Group October 2005 - April 2008
Washington Mutual October 2004 - September 2005
Washington Mutual October 2002 - October 2004
Motorola May 2001 - August 2002
ABN AMRO Bank September 2000 - February 2001
Motorola April 2000 - September 2000
Experian July 1999 - March 2000
Ameritech October 1997 - July 1999
GE Capital January 1997 - August 1997
Skills
Quality Assurance, Continuous Improvement, Management, Project Plans, Interpersonal..., Compliance Regulations, Leadership, Vendor Management, SDLC, Process Improvement, Cross-functional Team..., Process Engineering, Relationship Management, Business Analysis, Project Management, Integration, Change Management, CRM, Quality Management, Testing, IT Strategy, Disaster Recovery, Project Portfolio..., Project Delivery, Business Process, Software Documentation
Education
Bombay University
Bachelors, Business Administration
Weatherhead School of Management at Case Western Reserve University
MBA, Information Systems & Finance
Vision Technologies December 2014 - Present
Civil Air Patrol November 2014 - Present
Accu-Tech Corporation June 2004 - December 2014
Civil Air Patrol - USAF Auxiliary April 2011 - November 2014
ADT Fire & Security 2001 - 2004
Ameritech 1996 - 2001
Skills
Security, Integration, Surveillance, Access Control, CCTV, Security+, Wireless, Physical Security, Video over IP, Security Management, Problem Solving, Troubleshooting, Emergency Management, SAR, Piloting, Fiber Optics, Fire Alarm, Cabling, IP Cameras, Solution Selling, Network Design, Video Analytics, Intrusion Detection, IP, Management, Data Center, Security Audits, Telecommunications, Networking, IPS, Low Voltage, LAN-WAN, VoIP, Corporate Security, Structured Cabling, Security Operations, WAN, Alarm Systems, Biometrics, Software Installation, Protection, Account Management, New Business Development, Sales Management, CompTIA Security+, Leadership
Education
Almeda University 2004 — 2005
Bachelor's, Business Management
University of Maryland College Park 1979 — 1983
electrical engineering
National Search and Rescue School
Inland SAR Planning Course
National Emergency Services Academy
Advanced ICSS (Incident Command System)
Autodesk May 2013 - Present
Autodesk August 2011 - May 2014
Slalom Consulting September 2006 - July 2011
JP Morgan Chase 2004 - 2006
RLj Consulting Ltd 1995 - 2004
Arborex 2000 - 2001
Heller Financial 1997 - 2000
Ameritech 1991 - 1995
Skills
PMO, SDLC, Requirements Gathering, Program Management, Agile Project Management, Management, Team Building, PMP, Professional Services, Data Warehousing, Integration, Business Intelligence, Project Portfolio..., Software Development, Project Management, Human Resources, Agile Methodologies, Scrum, Business Transformation, Business Analysis, IT Strategy, SharePoint, Requirements Analysis, Software Project..., Business Process Design, Enterprise Architecture, Consulting, Solution Architecture, Management Consulting, Vendor Management, Business Process..., Business Process, SOA, Enterprise Software, Cloud Computing
Education
University of Michigan
Bachelor's Degree, Business Administration and Management, General
Sole Proprietor January 2001 - Present
Taproot Foundation 2009 - 2009
SBC Communications 1999 - 2000
Ameritech 1998 - 1999
Ameritech 1997 - 1998
Ameritech 1995 - 1997
Ameritech 1994 - 1995
AT&T 1991 - 1994
AT&T 1990 - 1991
AT&T 1988 - 1990
Skills
Product Marketing, Marketing Communications, Account Management, Business Development, Cross-functional Team..., Mergers & Acquisitions, Marketing Strategy, Copywriting, Marketing, Strategy, Strategic Planning, Sales Operations, Leadership, Product Development, Public Relations, Program Management, Analytics, Training, Strategic Partnerships, Solution Selling, Retail, Sales Management, Sales, CRM, Competitive Analysis, Direct Sales, Product Management, Market Research, Direct Mail, Direct Marketing, Team Leadership, Integrated Marketing
Education
University of Michigan - Stephen M. Ross School of Business 1982 — 1984
MBA, Marketing
University of Wisconsin-Madison - School of Business 1974 — 1978
BBA, Marketing & Management
Michigan By The Bottle Tasting Room November 2012 - Present
MichiganByTheBottle.com June 2009 - Present
Hour Media May 2014 - Present
Michigan Wine Country Magazine September 2013 - Present
C & G Newspapers May 2001 - December 2012
University Reporter September 2001 - April 2002
Michiganensian August 2000 - April 2002
Ameritech 1999 - 2000
The Michigan Daily September 1998 - October 1999
Skills
Blogging, Social Media, Copywriting, Media Relations, Editing, Press Releases, Newsletters, Ap Style, Wine, Public Relations, Social Networking, AP Style, Journalism, Copy Editing, Facebook
Education
University of Michigan 1998 — 2002
BA, Communications Studies
Accelergy Corporation February 2013 - Present
The Remarkable Group February 2008 - Present
IG Partners January 2008 - January 2015
Vdosms June 2009 - March 2010
Global Conference Partners September 2008 - February 2009
Expert Insight August 2007 - February 2008
American Capital April 2006 - August 2007
Advent International March 1997 - December 2004
Ameritech June 1988 - February 1997
Skills
Venture Capital, Mergers, Investments, Strategic Planning, Business Planning, Fundraising, Negotiation, Start-ups, Mergers & Acquisitions, Strategy, Leadership, Strategic Partnerships, Angel Investing, Social Entrepreneurship, Entrepreneurship, Private Equity, Cross-functional Team..., Executive Management, New Business Development, Program Management, Management, Management Consulting, Business Strategy, Corporate Development, Business Development, Finance, Product Management, Due Diligence
Education
University of Chicago 1986 — 1988
MBA
University of Michigan 1982 — 1986
BSAE
AT&T October 2014 - Present
AT&T July 2013 - September 2014
AT&T June 2009 - June 2013
AT&T Mobility December 2005 - May 2009
AT&T Wireless May 2003 - June 2005
Verizon Wireless August 2001 - April 2003
Ameritech January 2001 - July 2001
Cellnet February 1997 - October 2000
City of Dallas March 1995 - February 1997
City employees credit union June 1992 - February 1995
Skills
Sales, Wireless, Direct Sales, Telecommunications, Customer Retention, Customer Experience, Sales Operations, Customer Satisfaction, Solution Selling, Sales Management, Team Leadership, Managed Services, Account Management, Call Centers, Sales Process, Team Building, Cold Calling, Cellular Communications, Quotas, Customer Support, Management, Leadership, VoIP, Customer Service, Cross-functional Team..., Training, Product Management, Mobile Devices, Unified Communications, Campaign Management, Political Campaigns, Campaigns
Education
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.5
University of Phoenix
Bachelor's degree Business Management, Business Administration and Management, General
Grigby Davita Overland INC December 2011 - Present
Ameritech September 1969 - June 2006
Education
University of Phoenix 2011 — 2014
eBay Inc March 2013 - Present
ReCellular, Inc. January 2010 - February 2013
Airfoil Public Relations November 2005 - December 2008
University of Michigan Health System 2004 - 2005
Fry, Inc. January 1999 - September 2003
Fry, Inc. 1999 - 2003
Ameritech 1994 - 1998
Merit Network, Inc. January 1987 - 1994
University of Michigan Residence Halls Computer Program 1985 - 1987
Skills
E-commerce, Online Marketing, Program Management, SEO, Strategic Planning, Online Advertising, SEM, Team Building, Product Development, Social Media, Budgets, Business Management, Retail, Analysis, Web Services, ASP.NET, Budgeting, IT Management, Internet, Account Management, Sales Management
Education
University of Michigan
BA, English
SBC April 2000 - Present
Ameritech February 1998 - April 2000
D & Wills Towing September 1994 - February 1998
Skills
Team Leadership, Prioritization Abilities, Accounting, Project Management, Process Improvement, Program Management, Project Planning, Telecommunications, Integration, Testing, Wireless, PMP, Troubleshooting, Software Documentation, Vendor Management, Engineering, Process Engineering, Cross-functional Team..., MS Project, Product Management, Six Sigma, Data Center, Requirements Analysis, Microsoft Project, Managed Services, VoIP
Education
Pershing High School 1987 — 1991
Diploma
UNLV
Business Management
Compensation Management Strategies June 2010 - July 2012
VCU Health System November 2011 - June 2012
Federal Reserve Bank of Richmond May 2011 - November 2011
VA Community College System - John Tyler College March 2011 - May 2011
VCU Health System January 2011 - April 2011
Circuit City Stores, Inc. 2007 - 2009
YRC Worldwide 2004 - 2007
Rockwell Collins 2002 - 2004
Hewitt Associates 1997 - 2002
Ameritech 1995 - 1997
Skills
Project Planning, Project Implementation, Project Delivery, Compensation..., Salary Administration, Incentive Programs, Program Communication, Business Analytics, Change Management, HRIS Management, Total Rewards, Variable Pay, MarketPay, Reward, Reward Strategy, Long-term Incentive..., Incentive Design, HR Portal Management, HR Portal Implementation, Special Recognition, Executive Compensation, Perquisites, Performance Management, Integrated HR Service..., Human Resource..., Compliance Audits, Sarbanes Oxley, Compensation Management, Human Resources, Management, HRIS, Computer Program, Rewards, Communication, PeopleSoft, Executive Pay, Personnel Management, Incentives, Payroll, Employee Relations, Talent Management, Recruiting, Talent Acquisition, Team Building, Training, Leadership, Organizational..., Deferred Compensation, Leadership Development, Succession Planning
Education
University of Richmond - Robins School of Business 1989 — 1991
Master of Business Administration (M.B.A.)
University of Richmond School of Law 1988 — 1991
JD / MBA
Vanderbilt University 1980 — 1984
BS
Loyola Academy 1976 — 1980
HS Diploma
VCE March 2012 - Present
IBM April 2011 - February 2012
IBM November 2002 - February 2012
Manulife Financial July 2001 - November 2002
Renaissance Worldwide Inc. February 1998 - July 2001
Heller Financial 1998 - 1999
Ameritech 1998 - 1998
Toronto Stock Exchange August 1996 - December 1997
Skills
Virtualization, Disaster Recovery, VMware, Server Consolidation, PowerVM, xSeries, Power Systems, Solution Architecture, Servers, Storage Area Networks, Enterprise Architecture, Server Architecture, Data Center, High Availability, Cloud Computing, IT Strategy, Storage, ITIL, Security, Unix, Cisco Technologies, Microsoft Technologies, Firewalls, SAN
Education
Information Technology Institute 1995 — 1996
IT Diploma, Programming
University of Ottawa / Université d'Ottawa 1985 — 1990
Bachelor of Arts, Music
MS Consulting June 2006 - Present
AT&T July 2004 - December 2006
Cobent January 2002 - July 2004
Training and Communication Group January 2001 - January 2002
IGC, Inc. January 1994 - December 2000
Ameritech February 1991 - December 1993
Murata Business Systems November 1985 - December 1990
Panasonic January 1979 - November 1985
Skills
Enterprise Software, Sales Management, CRM, Sales Operations, New Business Development, Sales, Telecommunications, Program Management, Entrepreneurship, Management, Channel
Education
University of Pittsburgh
B.A., Economics
CCC Information Services August 2006 - Present
Information Resources Inc. (IRI) 1996 - 2006
Ameritech 1994 - 1995
Heller Financial 1988 - 1994
Amoco Corp 1981 - 1987
Education
University of Illinois at Urbana-Champaign 1975 — 1981
MA & BA, Employment Relations & Human Resources
Johnson Controls January 2011 - Present
Yazaki North America March 2006 - January 2011
Yazaki North America 2006 - 2009
General Motors 1999 - 2005
Ameritech 1993 - 1998
Skills
Public Relations, Strategic Planning, Creative Direction, Plannning, Automotive, Integrated Marketing, Marketing Communications, Internal Communications, Marketing Strategy, Corporate Communications, Advertising, Trade Shows
Education
Weatherhead School of Management at Case Western Reserve University 1993 — 1994
MBA, Marketing, Finance
University of Michigan 1986 — 1990
BA, Communications, Marketing
Chrysalis Global Consulting October 2014 - Present
J Z Phillips Consulting February 2010 - Present
MIchigan Council of Women in Technology May 2011 - June 2014
EnerCom Energy March 2010 - January 2014
Spinal and Orthopedic Rehab July 2008 - February 2010
Bloomfield Surf Club 2007 - 2010
Valley Hill Therapy Centers, LLC September 2002 - December 2007
Nortel Networks 2000 - 2001
Ameritech---Michigan 1984 - 1997
Ameritech 1981 - 1997
Skills
Recruiting, Non-profits, Customer Service, Leadership, Program Management, Account Management, Marketing, Sales, Telecommunications, Management, Nonprofits, Project Management, Fundraising, Project Planning, Team Building, Networking, Healthcare, Direct Sales, New Business Development, Sales Management, Event Planning, Analysis, Entrepreneurship, Strategy, Business Development, Time Management, Start-ups, Training, CRM, Strategic Partnerships, Strategic Planning, Process Improvement, Public Speaking, Team Leadership, Vendor Management, Cross-functional Team...
Education
University of Michigan - Stephen M. Ross School of Business 1977 — 1981
BBA, Marketing
International Academic Programs, UW-Madison August 2008 - Present
Toki PTA July 2014 - June 2015
Toki PTA July 2012 - June 2014
Trinity Booster Club September 2003 - August 2012
Akira Toki Middle School July 2011 - June 2012
Akira Toki Middle School September 2010 - July 2011
Chavez Elementary School July 2008 - August 2009
Chavez Elementary School July 2006 - June 2008
Ameritech November 1995 - July 1997
Skills
Intercultural..., Writing, Community Organizing, Public Speaking, Public Relations, Volunteer Management, Nonprofits
Education
University of Wisconsin-Madison - School of Business 1992 — 1994
BBA, Marketing and Management
University of Leuven 1994 — 1995
MA, European Studies
Handelshojskolen Syd-Denmark 1992 — 1992
International Business Program
Medtronic Team-Spine and Preventamed Technologies, Inc. March 2014 - Present
Oconomowoc Manufacturing, WI/Talma Fasteners, IN August 2009 - March 2014
University Accounting Service April 2009 - August 2009
The Milwaukee Mile October 2007 - January 2009
The Milwaukee Mile April 2006 - October 2007
AT&T January 2004 - March 2006
SBC Communications January 2002 - January 2004
Ameritech May 2000 - January 2002
Skills
Management, Sales Operations, Sales, Human Resources, Analysis, Customer Service, Payroll, Accounts Payable, Accounts Receivable, Sales Process
Education
University of Kentucky
Business Administration and Management, General
University of Louisville
Business Administration and Management, General
Upper Iowa University
B.S., Business Management, Business Administration and Management, General
GE June 2011 - Present
Budco May 2010 - June 2011
Borders Group, Inc. October 2009 - May 2010
Kelly Services January 2007 - September 2009
McKesson Pharmacy Systems November 2006 - January 2007
Delphi May 1999 - November 2006
Frontier January 1989 - January 1999
Ameritech 1985 - 1987
Skills
Process Engineering, Certified Project..., Business Analysis, Client Relationship..., ITIL, Six Sigma, Infrastructure Projects, Enterprise Application..., PMO, Change Management, Infrastructure, Program Management, CRM, ERP, Requirements Gathering, Agile Methodologies, Strategy, Business Process, Team Building, Telecommunications, Cross-functional Team..., Vendor Management, Outsourcing, EAI, Leadership, Project Portfolio..., Project Management, PMP, SDLC, Process Improvement, Management
Education
University of Michigan-Dearborn 1980 — 1984
CIS
Ascent Corporation May 2014 - Present
PDL Enterprises February 2013 - Present
CenturyLink Technology Solutions July 2004 - February 2013
Savvis September 2002 - October 2003
Savvis February 2000 - September 2002
Sprint 1991 - 2000
Ameritech 1986 - 1990
Skills
Cloud Computing, Solution Selling, Managed Services, Data Center, Enterprise Software, Direct Sales, Co-location, Account Management, Virtualization, Telecommunications, Business Development
Education
University of Illinois at Urbana-Champaign
BSME, GPA 4.87 / 5.00
University of Illinois at Urbana-Champaign
MBA, GPA 4.50 / 5.00
University of Missouri October 2007 - Present
doteduGuru 2009 - 2009
University of Missouri January 2005 - October 2007
University of Missouri June 2000 - January 2005
The Computer Answer April 1999 - May 2000
Productivity Point, International October 1998 - April 1999
Ameritech 1993 - 1997
Skills
Microsoft Office, Access, Photoshop, Windows, Word, Social Media, HTML, Higher Education, Wordpress, Microsoft Word, PowerPoint, Training, WordPress, Web Development, Troubleshooting, Social Networking, Adobe Creative Suite, Microsoft Excel, PHP
Education
University of Missouri-Columbia 1993 — 1997
Bachelors of Science, Business Administration
Jefferson City High School 1988 — 1991
High School Diploma
Spirit Path Acupuncture, LLC February 2009 - Present
Ann Arbor Area Chamber of Commerce June 2001 - January 2005
Beautiful Island October 2000 - January 2001
Beautiful Island March 2000 - September 2000
Computer Support Technologies, Inc. October 1997 - December 1999
Ameritech October 1989 - November 1995
Skills
Reiki, Acupuncture, Wellness, Chinese Herbal Medicine, Pain Management, Wellbeing, Alternative Medicine, Nutrition, Sales Management, Public Speaking, Marketing, Healing, Traditional Chinese..., Treatment, Herbal, Holistic Health, Cupping, Insomnia, Digestive Disorders, Fertility, Stress, Infertility, Chronic Illness, Relaxation, Meditation, Stress Management, Supplements, Metabolic Syndrome, Detoxification, Esoteric Acupuncture, Chakra Balancing
Education
Colorado School of Traditional Chinese Medicine 2005 — 2008
Masters of Science, Traditional Chinese Medicine
University of Michigan-Dearborn 1993 — 1997
Bachelor, Business Administration
McGaw YMCA February 2015 - Present
McGaw YMCA June 2014 - Present
Cardinal Health July 2011 - May 2014
APP Pharmaceuticals June 2011 - July 2011
CVS Caremark Corporation 2008 - 2009
CVS Caremark Corporation 2005 - 2008
Caremark 2002 - 2005
Caremark 2001 - 2002
Moore Corporation 1997 - 1998
Ameritech 1995 - 1996
Skills
Cross-functional Team..., Strategic Planning, Healthcare, Pharmacy Benefit..., Managed Care, Program Management, Software Documentation, Management, Contract Negotiation, Forecasting, Training, Market Research, Analysis, Pricing, SAP, Project Planning, Business Strategy, Management Consulting, Sales, Product Development, Marketing, Financial Modeling, Microsoft Excel, Data Analysis, Marketing Strategy, Process Improvement
Education
New York University - Leonard N. Stern School of Business 1981 — 1983
MBA
University of Pennsylvania 1971 — 1975
BA
Berkeley Carroll School
College Prep
NSK Americas, Inc. May 2015 - Present
SANOCKI & ASSOCIATES, LLC January 2003 - May 2015
PARSON CONSULTING / PARSON GROUP, LLC November 1998 - January 2003
Ameritech July 1995 - July 1998
Siemens AG September 1989 - July 1995
ISLAND OF BOB-LO COMPANY March 1987 - April 1989
Pico Management Company January 1986 - March 1987
FAIRMONT SIGN CO June 1984 - January 1986
CAPITAL CITIES CABLE April 1980 - June 1984
Skills
Business Process..., Sarbanes-Oxley Act, Management Consulting, Internal Audit, ERP, Internal Controls, Finance, Process Improvement, Mergers & Acquisitions, Management, SOX, Financial Analysis, Financial Management, Project Management, Consulting, Oracle, Program Management, Business Unit Start-up, Managerial Finance
Education
University of Michigan 1975 — 1980
BBA, Accounting
Level 3 Communications March 2010 - Present
AT&T March 2001 - December 2009
Ameritech February 2000 - February 2001
Ameritech September 1997 - 2000
Skills
Team Leadership, Thought Leadership, Contact Center Strategy, contact center..., Product Management, Product Marketing, Written & Oral..., Telecommunications, Coaching, Team Building, VoIP, SaaS, Contact Centers, Strategy, Unified Communications, Telephony, Leadership, Business Development, Professional Services, Direct Sales, Customer Experience, Call Centers, Program Management, Strategic Partnerships, Networking, Managed Services, Go-to-market Strategy, SIP, Solution Selling, Wireless, Mobile Devices, MPLS, Ethernet, Cloud Computing, Co-location, Channel Partners, Enterprise Software
Education
University of North Carolina at Chapel Hill 1975 — 1979
Bachelor of Science
DR HOUSE TECHNICAL SERVICES September 2002 - Present
Village of Ringwood, IL March 2004 - February 2013
Pulse Engineering August 2001 - August 2002
Excelsus Technologies, Inc. May 1998 - August 2001
Consultronics, Ltd. February 1998 - April 1998
Tollgrade Communications October 1996 - January 1998
Ameritech September 1992 - September 1996
Illinois Bell Telephone Company September 1966 - August 1992
United States Navy 1962 - 1968
Skills
Telecommunications, Navy, Project Management, Program Management, Process Improvement, Team Leadership, Vendor Management, Cross-functional Team..., Troubleshooting, Project Planning, Networking, Team Building, Wireless, New Business Development, Leadership, Microsoft Office, Security, Change Management, Government, Engineering, VoIP, Training, Sales Operations, Integration, Customer Satisfaction, Product Management, Product Marketing, WAN, Testing, Product Development, Management, Business Development, Start-ups, Mobile Devices, Cloud Computing, Sales
Education
Bell System Center for Technical Education 1977 — 1995
N.S.E., Telecommunications Transmission Engineering
Naval Air Technical Training Center 1962 — 1963
A.E.T., Avionics
University of Oklahoma 1961 — 1962
Journalism, and Naval Science, Midshipman 4th Class
St. John's Military Academy 1959 — 1961
High School, English, Economics, Accounting
Voss Automotive July 2015 - Present
Dave Dennis Chrysler Jeep Dodge Ram January 2000 - June 2015
AutoNation March 1997 - December 1999
Ameritech February 1996 - February 1997
Skills
Customer Service, Management, Sales Management, Microsoft Excel, Negotiation, Strategic Planning, Team Building, New Business Development, Project Management, Finance, Sales
Education
University of North Carolina at Greensboro 2012 — 2016
Master's Degree, International/Global Studies
Wright State University
Bachelor's Degree, Communication and Media Studies
Keller Williams Realty - West Bloomfield Farmington Hills Real Estate January 2015 - Present
DFMM Consulting January 2013 - Present
University of Michigan-Flint 2012 - Present
Integrated Online Communities, LLC June 2012 - July 2013
West Bloomfield School District September 1993 - June 2001
Midwest Office Furniture Showroom 1983 - 1993
Ameritech 1992 - 1992
Skills
Higher Education, Teaching, Student Affairs, Curriculum Development, Curriculum Design, Technical Writing, Academic Writing, Corporate Training, Creative Concept Design, Sales, Public Speaking, Research, Student Development, Academic Advising, Tutoring, Admissions, PowerPoint, Fundraising, Nonprofits, Microsoft Office, Staff Development, Classroom, Event Planning, Advertising, Community Outreach, Leadership Development, Leadership, Social Media, WordPress, Program Management, Copywriting, Business Development, Marketing Strategy
Education
Cranbrook 1976 — 1984
Wayne State University 1990 — 1997
Master of Arts in Teaching, Science, Social Science, Math, and Language Arts
University of Michigan 1984 — 1989
Bachelor of Arts, Psychology and Communication
Eli Lilly January 2007 - Present
Eli Lilly and Company January 2007 - Present
Eli Lilly March 2011 - October 2012
Eli Lilly and Company 1995 - 2007
Ameritech June 1984 - December 1994
Skills
Infrastructure..., Portfolio Management, Pharmaceutical Industry, Vendor Management, IT Strategy, IT Management, IT Service Management, IAM, Information Security, ITIL
Education
University of Indianapolis 1980 — 1984
B.S., Computer Science, Math
Covington High School 1976 — 1980
Coastal Conservatory Inc. October 2014 - Present
IBM July 1996 - Present
Ameritech January 1989 - July 1996
Skills
Virtualization, Integration, Unix, Cloud Computing, Data Center, ITIL, Telecommunications, Enterprise Architecture, Solution Architecture, Requirements Analysis
Education
University of Pennsylvania 1984 — 1988
Bachelor of Arts (B.A.), Economics
ADT Security April 2013 - Present
ROI Media Experts, LLC July 2009 - Present
AT&T Advertising Solutions January 1999 - July 2009
Ameritech February 1994 - July 1999
Ameritech April 1990 - February 1994
Ameritech advertising 1984 - 1991
Skills
Mobile Advertising, Google Adwords, Social Media, Market Planning, Sales, Call Center, Selling Skills, Mobile Marketing, Lead Generation, PPC, SEM, Direct Marketing, CRM, Advertising, Social Media Marketing, Marketing, Business Development, Direct Sales, Public Relations, Copywriting, Digital Marketing, Online Advertising, Sales Management, Cold Calling, Marketing Strategy, Product Marketing, Online Marketing, Media Buying, B2B Marketing, Interactive Marketing, Sales Presentations, Account Management, Local Search, Customer Retention, Training, Call Centers, Direct Mail, Digital Media, Web Analytics, Market Analysis, Integrated Marketing, Management, Forecasting, Strategic Partnerships
Education
University of Michigan-Flint 2000 — 2001
MBA, Business / Marketing
Western Michigan University 1975 — 1982
BBA, Marketing, Economics, Industrial Technology
Self Employed January 2008 - Present
Ameritech October 1999 - April 2001
Ameritech May 1998 - September 1999
FMC 1995 - 1998
FMC 1992 - 1994
Skills
Accounting, Financial Reporting, Fixed Assets, Quickbooks, Financial Statements, GAAP, General Ledger, Account Reconciliation, Tax, Financial Accounting, Internal Controls, Journal Entries, Auditing, Accounts Payable, Accounts Receivable, Variance Analysis, Microsoft Excel
Education
University of Illinois at Urbana-Champaign - College of Business
B.S., Accountancy
MHA Insurance Company/Coverys April 2000 - Present
Fincor April 2000 - March 2012
Occupational Consulting Services October 1998 - April 2000
State Farm Insurance Company August 1996 - October 1998
GC Services November 1994 - July 1996
Ameritech March 1992 - June 1994
Skills
Data Entry, Security, Microsoft Office, Microsoft Excel, Training, Insurance, Databases, Management, Workers Compensation, Customer Service, Strategic Planning
Education
University of Phoenix 2009 — 2011
Bachelors, IT/Networking
University of Phoenix 2007 — 2009
Assosiates, IT Networking
Everett High School 1987 — 1991
High School Diploma - Graduated with Honors
Aruba Networks January 2014 - Present
Meru Networks December 2011 - December 2013
Avaya December 2008 - December 2011
Avaya February 2007 - December 2009
Avaya June 2002 - February 2007
Marconi plc December 1999 - June 2002
SBC Datacom April 1998 - December 1999
Ameritech January 1997 - April 1998
Anixter January 1996 - January 1997
Anixter April 1994 - January 1996
Skills
Unified Communications, VoIP, Wireless, SIP, Telecommunications, Telephony, Ethernet, Systems Engineering, IP, Managed Services, Avaya, Cisco Technologies, Network Design, Product Management, WLAN, LAN-WAN, Network Architecture, WiFi, Wireless Networking, Routing, QoS, TCP/IP, Switches, H.323, SNMP, WAN, Routers, MPLS, Sales Engineering, OSPF, TDM, ATM networks, ISDN, Network Engineering, Avaya Technologies
Education
University of Maryland College Park 1987 — 1991
BS
Independent Consultant 2012 - Present
Addison Group September 2014 - May 2015
Connect Search, LLC May 2014 - August 2014
Robert Half Management Resources October 2010 - August 2012
Jackson Wabash July 2009 - September 2010
Robert Half Management Resources - Salaried Professional Services August 2006 - May 2009
Motorola Corporation January 1998 - April 2006
IBM 1996 - 1998
Ameritech 1994 - 1996
United Technologies Automotive 1991 - 1994
Skills
Financial Modeling, Sarbanes-Oxley Act, Internal Controls, Auditing, Financial Forecasting, Business Process..., Documentations, Databases, Process Documentation &..., Financial Planning &..., Project Management, Writing Process and..., Training Documentation, Month-End Close, Organization, Forecasting, Financial Analysis, Analysis
Education
University of Michigan-Dearborn 1981 — 1984
BSA, Accounting, Management Information Systems
Edsel Ford High School
IRI March 2012 - Present
HSBC October 2005 - March 2012
Discover Financial Services May 2004 - October 2005
Discover Card March 1999 - May 2004
Ameritech February 1995 - March 1999
Skills
Marketing Strategy, Analytics, Segmentation, Customer Insight, Market Analysis, Strategy, Marketing Research, Competitive Analysis, Customer Acquisition, CRM, Multi-channel Marketing, Database Marketing, Direct Marketing, Predictive Analytics, Market Research
Education
University of Rochester - Simon Business School 1992 — 1995
MS, Business Administration/Finance
University of Rochester 1987 — 1991
BA, Cognitive Science, Magna Cum Laude
Dallastown Area High School 1983 — 1987
Valedictorian
JetBlue Airways September 2011 - August 2012
SWIFT January 2000 - July 2011
Ameritech January 1990 - January 2000
Skills
IT Management, Security, SDLC, IT Strategy, Integration, ITIL, Enterprise Architecture, Data Center, Telecommunications, Business Analysis, Program Management, Disaster Recovery, Vendor Management, Software Project..., IT Audit, Requirements Analysis, Process Improvement, Unix, Cisco Technologies, IT Service Management, PMO, Information Technology, Management, Outsourcing, Risk Management, IT Operations, Service Delivery, Governance, Change Management
Education
University of Michigan
Bachelor's degree, Computer Science
US Bank July 2015 - Present
Patterson Dental January 2012 - Present
Wireless Ronin Technologies June 2009 - December 2011
iGrafx March 2008 - March 2009
Corel Corporation May 2002 - March 2008
Jasc Software 2002 - 2004
Jasc Software Inc. 2000 - 2002
Jasc 2000 - 2002
Ameritech 1998 - 2000
Fat Lorenzo's 1992 - 2000
Skills
Object Oriented Design, TestComplete, Testing, MFC, Software Quality..., Agile Methodologies, Test Automation, Software Development, Microsoft SQL Server, Quality Assurance, Databases, Web Applications, Software Engineering, Test Planning, Windows, SQL, Manual Testing, Software Design, Visual Studio, Enterprise Software, XML, C#, Oracle, Troubleshooting, Scrum
Education
KRS 1998 — 1999
NA, Networking
University of Minnesota-Twin Cities 1996 — 1997
Computer Systems Networking and Telecommunications
CL Fitness Studio July 2011 - Present
Wyse Technology 2009 - December 2011
Hewlett-Packard 2009 - 2010
Hewlett-Packard May 2008 - 2009
IKON Office Solutions September 2007 - May 2008
Independant Consultant September 2003 - September 2007
St Philip Lutheran School September 1998 - June 2003
Casahl Technology September 1996 - August 1998
Intel Corporation January 1994 - January 1996
Ameritech January 1993 - December 1993
Skills
Direct Sales, Email Marketing, Marketing Strategy, Sales, Salesforce.com, Account Management, Solution Selling
Education
University of Southern California 1979 — 1983
B.S., Business Administration
Academy of the Sacred Heart
College Preparatory
Jupiter Consulting Group December 2012 - Present
Sunquest Information Systems June 2010 - June 2012
Right Management 2009 - July 2010
MasterCard Worldwide July 1998 - August 2009
Rapidigm Inc. April 1997 - July 1998
APAC Inc. October 1996 - March 1997
APAC Customer Services 1996 - 1997
Ameritech February 1996 - October 1996
Associated Cement Companies Ltd. June 1993 - November 1995
Tata Finance Ltd. December 1992 - June 1993
Skills
IT Strategy, IT Management, IT Operations, Negotiation, Staff Development, International Finance, Vendor Management, Integration, Business Continuity, Process Improvement, Business Strategy, Strategic Planning, Project Planning, Architecture, SDLC, Enterprise Architecture, Disaster Recovery, Business Analysis, Business Intelligence, Data Center, Project Management, Security, Management, Strategy
Education
Washington University in St. Louis - Olin Business School 2003 — 2006
MBA, Finance, Management
University of Pune 1988 — 1992
B. Engg, Computer Engineering
Acxiom May 2001 - Present
Ameritech 1995 - 2000
Nortel 1980 - 1995
Skills
Strategic Financial..., Analytics, Start-ups, Database Marketing, Information Technology, Business Intelligence, CRM, Process Improvement, IT Outsourcing, Vendor Management, Business Analysis, Outsourcing, SaaS, Strategy, Cross-functional Team..., Program Management
Education
University of Minnesota - Carlson School of Management
BS, Business Administration
Fathead, LLC March 2009 - Present
Liquidstyle Design Studio, LLC August 2006 - Present
The Creative Group 2003 - 2008
Detroit Public Library May 2006 - May 2007
Ameritech February 1994 - May 2006
Skills
Creative Direction, Corporate Branding, Art Direction, Graphics, Graphic Design, Adobe Creative Suite, Typography, Copywriting, Strategic Planning, Marketing Strategy, Web Design, Brand Development, Pre-press, Brochures, Social Media Marketing, Illustrator, Dreamweaver, CD covers, Brand Awareness, Product Marketing, Competitive Analysis, Envelopes, Letterhead, Blogging, Marketing Research, Personal Branding, Production Design, Logo Development, Magazine Design, Book Covers, Art Design, Print Work, Flyer Design, POP design, Planning, Image Correction, Sign Design, Digital Manipulation, Proficient in InDesign, Presentation Materials, Advertising Services, Catalog Design, Newsletter Design, Brochure Development, Annual Report Design, Door Hangers, Collateral Design, Business Stationery, HTML + CSS, Adobe Creative Cloud
Education
University of Phoenix 2011 — 2014
MBA - Masters of Business Administration, Marketing
University of Phoenix 2007 — 2011
BA - Bachelors of Science in Business, Marketing
JCMU Hikone, Japan 2001 — 2001
Certification, Japanese language and culture
Southfield High School 1985 — 1989
Diploma, Art/Graphic Design
Enterprise Analytics June 2000 - Present
Ameritech May 1994 - May 2000
Ameritech May 1990 - April 1994
Ameritech May 1988 - April 1990
Blue Water Visual Services June 1984 - April 1988
Ford Motor Company May 1983 - April 1984
Ford Motor Company April 1980 - May 1983
Ford Motor Company July 1976 - May 1980
Skills
Pricing, Accounting, Cross-functional Team..., Mergers & Acquisitions, Operational Excellence, Leadership, Business Development, Financial Analysis, Six Sigma, Strategic Planning, Business Valuation, Start-ups, Business Planning, Process Improvement, Project Planning, Risk Management, Joint Ventures, Portfolio Management, Training, Lean Manufacturing, Management, Manufacturing, Sales, Strategic Financial..., Performance Management, Acquisitions, Program Management, Cost Accounting, Analysis, Budgets, Cost Management, Finance, Management Consulting, Strategy, Business Process..., Restructuring, Forecasting, Executive Management, Financial Modeling, Governance, Business Strategy, Acquisition Integration, Change Management, Due Diligence, Business Transformation, Managerial Finance
Education
University of Michigan - Stephen M. Ross School of Business 1975 — 1976
MBA, Finance
University of Michigan 1970 — 1974
BA, Economics, Political Science
Alpha Phi Foundation July 2015 - Present
Fraternity Executives Association February 2013 - July 2015
Fraternity Executives Association March 2010 - February 2013
Alpha Phi International Fraternity January 2003 - October 2008
Ameritech 1998 - 2000
Skills
Community Outreach, Non-profits, Program Management, Nonprofits, Public Speaking, Volunteer Management, Strategy, Event Planning, Philanthropy, Program Development, Fundraising, Event Management, Leadership Development, Public Relations, Grants, Staff Development, Leadership
Education
University of Michigan
BA, Economics
AT&T PresidentFitzgerald Company2001 - Present
Ameritech November 1989 - December 2000
Skills
Sports Marketing, Sports, Strategic Planning, Negotiation, Golf, Sponsorship, Strategic Partnerships, Event Planning, Event Management, Social Media Marketing, Marketing Strategy, Account Management, Advertising, B2B, Hospitality, Integrated Marketing, Lead Generation, Leadership, Management, Marketing, Marketing Communications, Media Relations, Budgets, Fundraising
Education
University of Missouri-Columbia 1969 — 1973
Bachelor of Journalism, Radio Television
Walgreens 2010 - Present
Walgreens March 2012 - January 2013
U.S. Cellular March 2007 - January 2010
Vanco Incorporated October 2006 - March 2007
Highlander and Sherwood Motels February 2003 - October 2006
Clarent Corporation January 2001 - January 2002
Ameritech January 1999 - January 2000
Skills
Program Management, Cross-functional Team..., Project Management, Customer Satisfaction, Call Center, Business Analysis, Vendor Management, VoIP, Consulting, Leadership, Analysis, Budgets, Business Intelligence, Business Process, Business Process..., Business Strategy, Change Management, Enterprise Architecture, Enterprise Software, Management, Mentoring, Organizational..., PMO, Process Improvement, Project Planning, Strategic Planning, Strategy, Team Building, Thought Leadership
Education
University of Michigan
Master of Business Administration (MBA)
University of Michigan - Stephen M. Ross School of Business
MBA
Inspiration Corporation April 2009 - Present
The Conference Board 2009 - Present
Organizational Synergy LLC August 2009 - Present
McDonald's Corporation July 2001 - July 2009
Ameritech January 1990 - December 1999
Education
University of Michigan
BA, Liberal Arts
Wayne State University
M.A. and Ph.D., Organizational Psychology
Smith Design Co. 1998 - Present
Everen Securities January 1996 - March 1997
Ameritech 1993 - 1994
Bank of America/Continental Bank 1991 - 1994
L.C. Williams & Associates 1990 - 1993
Skills
Marketing Communications, Marketing Strategy, Advertising, Social Media Marketing, Marketing, Online Marketing, Integrated Marketing, Email Marketing, Public Relations, Digital Marketing, Online Advertising, Social Media, Brand Development, Creative Direction, Direct Marketing, Corporate Communications, New Business Development, Strategic Planning, Corporate Branding, Graphic Design, Art Direction, Web Design, Corporate Identity
Education
University of Michigan 1985 — 1989
Bachelor of Arts, English
Solon High School 1982 — 1985
Randstad Professionals August 2011 - May 2012
Home 2005 - 2011
HCSC February 2002 - May 2005
Blue Cross Blue Shield of Illinois 2003 - 2005
TechMark Solutions December 2001 - January 2003
Ameritech 1997 - 2001
University of Michigan College of Engineering Center for Professional Development 1994 - 1996
Skills
Process Improvement, Program Management, Vendor Management, Business Analysis, Microsoft Office, Change Management, MS Project, Microsoft Excel
Education
University of Michigan 1992 — 1996
BA, Economics and German
Academy of Nutrition and Dietetics November 2000 - Present
Ameritech 1984 - 2000
SBC/Ameritech (Now AT&T) 1984 - 2000
Michigan Bell 1984 - 1990
Skills
Mergers, Budgets, Strategic Planning, Process Improvement, Non-profits, Accounting, Analysis, Public Speaking, Managerial Finance, Team Leadership, Cross-functional Team..., Financial Modeling, Management, Management Consulting, Leadership, Business Planning, Mergers & Acquisitions, Strategic Financial..., Entrepreneurship, Nonprofits, Contract Negotiation, Program Management, Team Building
Education
Wayne State University 1985 — 1989
MBA, Finance
University of Michigan-Dearborn 1979 — 1984
Bachelor of Science (BS), Electrical Engineering
Holy Redeemer Parish, Detroit May 2010 - Present
Our Lady of Gaudalupe Middle School October 2007 - July 2009
JIT Suppy Group 2004 - 2006
Ameritech 1984 - 2001
Skills
Small Business, Nonprofits, Accounting, Customer Service, Public Speaking, Budgets, Microsoft Excel, Microsoft Office, Microsoft Word
Education
University of Michigan-Dearborn 1971 — 1973
BBA, ACCOUNTING
Wayne State University
MBA, MARKETING
Accenture August 2015 - Present
CentraComm January 2013 - July 2015
AT&T February 2011 - January 2013
AT&T April 2010 - February 2011
AT&T October 2000 - December 2009
Ameritech 1997 - 2000
Ceridian 1996 - 1997
Skills
Solution Selling, Unified Communications, Account Management, Managed Services, VoIP, Direct Sales, Telecommunications, SaaS, Cloud Computing, Channel, Wireless, MPLS, Sales, Data Center, Professional Services, Salesforce.com, Data Network, Channel Partners, Strategic Partnerships, Co-location, Enterprise Software, Telephony, Sales Process, WAN, Selling, Ethernet, Cisco Technologies, Call Centers, Networking, Security
Education
University of Michigan 1986 — 1991
B.A., English
Notre Dame High School 1982 — 1986
St. Joan of Arc
Computer TaskForce Inc. January 1991 - Present
Computer TaskForce Inc. January 1991 - Present
Ameritech January 1987 - January 1991
AT&T 1982 - 1991
Education
Wayne State University 1985 — 1990
MBA, Finance
University of Michigan 1977 — 1981
Navistar January 1989 - Present
Ameritech October 1987 - December 1988
Skills
Energy, Remediation, Environmental Compliance, Energy Management, Leadership
Education
University of Nebraska-Lincoln 1980 — 1983
RoachMarketing LLC January 2003 - Present
National City Bank & Roach Marketing 2002 - 2005
Key Bank September 1999 - August 2001
Ernst & Young August 1995 - August 1999
Ameritech July 1994 - August 1995
Metaphor Computer Systems 1990 - 1992
Skills
Writing, College Counseling, Coaching, Small Business, Marketing Communications, Event Planning, Editing, Resume Writing, Copywriting, Newsletters, Corporate Communications, Interviews, Marketing, Student Counseling, Market Research
Education
Weatherhead School of Management at Case Western Reserve University 1988 — 1989
MBA, Marketing & Finance
University of Notre Dame 1980 — 1984
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Cincinnati Bell January 1996 - Present
Ameritech 1985 - 1996
Ohio Bell August 1980 - December 1985
Eaton Corporation 1979 - 1980
State of Ohio June 1975 - December 1979
Education
University of Mount Union 1971 — 1975
BA, Business Administration
Wachovia, A Wells Fargo Company April 1997 - Present
Ameritech 1995 - 1997
Education
Western Illinois University 1992 — 1995
Bachelors, Communications
University of Iowa
Business
Retired June 2015 - Present
State Farm June 2003 - May 2015
Intrado March 2002 - November 2002
US West April 2000 - April 2001
Ameritech 1990 - 2000
Bellcore January 1984 - June 1990
AT&T Bell Labs October 1980 - December 1983
Skills
Human Factors, Usability Testing, Task Analysis, Human Factors..., User Experience, User Research, Interaction Design, User-centered Design, Testing, Usability, Information Architecture, Team Leadership, Heuristic Evaluation, Data Analysis, User Interface Design
Education
University of Michigan 1974 — 1980
PhD, Experimental Psychology
University of Wisconsin-Madison 1970 — 1974
BS, Psychology
University of Michigan Ross School of Business February 2015 - Present
Comcast April 2008 - November 2011
Comcast June 2005 - March 2008
Comcast August 2004 - May 2005
Comcast December 2002 - July 2004
Ameritech 1999 - 2001
Kelly Services January 1999 - August 1999
Zurich Scudder Investments 1996 - 1998
Ernst & Young 1995 - 1996
Skills
Accounting, Auditing, Budgets, CPA, Finance, Financial Analysis, Forecasting, Internal Controls, Leadership, Process Improvement, Telecommunications
Education
University of Michigan 1991 — 1995
B.A., Economics
Allstate July 2009 - Present
Rewards Network 2005 - 2009
W.W. Grainger 1999 - 2000
Ameritech 1995 - 1999
AT&T 1981 - 1995
Skills
Integrated Marketing, Product Development, Business Development, Team Leadership, Business Strategy, Digital Marketing, Leadership, Strategic Planning, Direct Marketing, E-commerce, Email Marketing, Marketing Strategy, Creative Direction, Digital Strategy, SEO, Customer Acquisition, Analytics, Brand Management, Marketing Communications, Advertising, Product Management, Strategy, Online Marketing, CRM, New Business Development, Marketing, Cross-functional Team..., Social Media, Lead Generation, Sales, Product Marketing, Competitive Analysis, Salesforce.com, Segmentation, Marketing Management, Strategic Partnerships, B2B, Online Advertising, Mobile Marketing, Marketing Research, Interactive Marketing, Market Research, B2B Marketing, SEM, Database Marketing, Market Planning, Web Analytics, Multi-channel Marketing, Brand Development, Customer Insight
Education
University of Michigan - Stephen M. Ross School of Business
General Motors February 2010 - Present
General Motros November 2009 - January 2010
General Motors September 2006 - October 2009
General Motors July 2005 - August 2006
General Motors August 1998 - June 2005
Ameritech 1977 - 1998
Skills
SAP R/3, Program Management, PMO, Outsourcing, SAP, Automotive, HRIS, PMP, Process Improvement, ERP, IT Strategy, Business Process, SAP Implementation, Business Process..., SAP ERP, Business Analysis, Project Management
Education
Walsh College 2005 — 2008
MSM, Business
University of Michigan-Dearborn 1977 — 1981
B.B.A, Information Systems
UniCarriers Americas Corporation December 2013 - Present
Novix Network Specialists, Inc. September 1997 - June 2013
Captive Resources, LLC July 2000 - May 2013
SBC 2000 - 2002
Carter & Burgess 1997 - 2002
Ameritech 1996 - 2001
Terasys 1996 - 1997
RSM McGladrey 1995 - 1996
The Waldec Group 1993 - 1995
FUTONS, ETC. Management Corporation 1992 - 1993
Skills
Lotus Notes, Lotus Domino, Blackberry Enterprise..., Windows, Software Consulting, Lotus Traveler, Strategic Planning, Server Administration, Networking Software, Business Analysis, Servers, Networking, Software Documentation, Active Directory, Help Desk Support, Integration, System Administration, Requirements Gathering, Application Lifecycle..., Technical Training, Information Technology, Windows Server, IT Management, CRM, Disaster Recovery, VMware, Virtualization, VMware Infrastructure, SDLC, Sametime, LotusScript, Cluster, LDAP, AIX, Solaris, SMTP, ITIL, Operating Systems, Data Center, IT Strategy, Windows 7, Management
Education
University of South Florida 1985 — 1991
BA, Management Information Systems
Alta Equipment Company October 2013 - Present
Oakland Community College January 2010 - Present
M-Pressions Marketing May 2005 - October 2013
Radiant Logistics, Inc March 2005 - October 2013
General Motors September 2004 - March 2005
General Motors May 2002 - September 2004
General Motors April 2000 - May 2002
The MEDSTAT Group September 1997 - April 2000
Ameritech May 1990 - July 1997
Skills
Marketing Strategy, Strategic Planning, Marketing, Marketing Communications, Public Speaking, Business Planning, New Business Development, New Product..., Project Management, Customer Service, Entrepreneurship, Nonprofits, Social Networking, Coaching, Strategy, Fundraising, Leadership Development, Small Business, Management, Project Planning, Team Building, Community Outreach, Business Development, Event Planning, Leadership, Organizational..., Data Analysis, Program Management, Budgets, Team Leadership, Staff Development, Recruiting, Sales, Teaching, Contract Negotiation, Start-ups, Online Marketing, Training, Analysis, Government, Negotiation, Online Advertising, Business Strategy, Microsoft Office, Research
Education
University of Michigan - Stephen M. Ross School of Business 1988 — 1990
MBA, Marketing and Strategic Planning
University of Pennsylvania 1983 — 1987
BA, Psychology
Canta y Llama July 2014 - Present
Aggregato Global September 2013 - July 2014
Encompass Communications, LLC 2007 - August 2013
Telmex 2005 - 2007
Ameritech 1998 - 2000
Skills
Account Management, Marketing Strategy, Product Management, Sales Management, New Business Development, Business Development, Retail, Team Leadership, Key Account Management, Team Building, Telecommunications, Product Marketing, Forecasting, Sales Operations, Strategic Partnerships, Marketing Communications, Business Strategy, Advertising, Sales, Marketing, Contract Negotiation, P&L Management, E-commerce, Strategic Planning, Competitive Analysis, Management, Brand Development, Merchandising, Customer Satisfaction, Negotiation, Entrepreneurship, Cross-functional Team..., Mobile Devices, Product Development, Lead Generation, B2B, Channel Partners, Public Relations, Project Management, Start-ups, Call Centers, Business Planning, Direct Sales, International Sales, Leadership, Purchasing, Customer Service, Strategy, Sales Process, CRM
Education
University of Michigan-Dearborn 1988 — 1990
BSA, Business Administration
DMEautomotive February 2011 - Present
Peak Performance October 2008 - January 2011
RL Polk & Co 2004 - 2008
R.L Polk and Co 2004 - 2008
Ameritech 1992 - 1997
Michigan Bell Communications, Inc. 1986 - 1991
Skills
Marketing, Leadership, Customer Retention, Account Management, Customer Satisfaction, New Business Development, Direct Marketing, Cross-functional Team..., Sales Management, Salesforce.com, Competitive Analysis, Strategy, Product Management, Sales, CRM, Sales Performance, Solution Selling, Sales Process, Marketing Strategy, Lead Generation, Business Development, Team Building, B2B, Strategic Partnerships, Key Account Management, Sales Operations, Selling, Product Development, Direct Sales, Product Marketing, Automotive, Contract Negotiation, Sales Presentations
Education
University of Michigan
Bachelors, Economics
Adeptia March 2014 - Present
Savvis, Inc July 2002 - March 2014
PSINet October 1999 - July 2002
Advanced Communication Group April 1998 - October 1999
Ameritech 1995 - 1998
MCI 1985 - 1995
Skills
Strategic Financial..., Cash Flow, Accounting, Mergers, Accounts Receivable, Mergers & Acquisitions, Finance, Strategic Planning, Sarbanes-Oxley Act, Financial Reporting, Process Improvement, Managerial Finance, Invoicing, Forecasting, Internal Controls, Variance Analysis, Internal Audit, Financial Modeling, SEC filings, Vendor Management, Strategy, Financial Planning, Management, Leadership, SaaS
Education
University of Missouri-Saint Louis 1979 — 1983
BSBA, Accounting, Economics
Washington University in St. Louis
Graduate Classwork toward MBA, Graduate Business School
LifeMapping May 2015 - Present
University of Wisconsin-Madison September 2013 - May 2015
Madison Museum of Contemporary Art September 2012 - August 2013
Ameritech February 1995 - October 1998
The Lord Group/Dentsu Advertising September 1992 - January 1995
Ogilvy & Mather May 1990 - September 1992
Bartle Bogle Hegarty London May 1990 - June 1990
Skills
Public Speaking, Direct Marketing, Email Marketing, Direct Mail, Digital Marketing, Media Buying, Media Planning, Copywriting, Digital Strategy, Online Advertising, Interactive Marketing, Corporate Branding, Public Relations
Education
University of Wisconsin-Madison 2013 — 2014
Graduate Certificate, Geographic Information Science and Cartography
University of Michigan - Stephen M. Ross School of Business 1989 — 1991
MBA, Marketing Strategy/Advertising
University of Wisconsin-Madison 1978 — 1982
BA, Geography
Tolbert Tower Insurance Agency, Inc. August 2014 - Present
American Family Insurance July 2009 - August 2014
Sybron Dental Specialties June 2002 - October 2008
McLeod USA March 2001 - October 2001
Intermedia November 1999 - March 2001
Ameritech July 1996 - November 1999
Van Ausdall & Farrar March 1994 - July 1996
Skills
Account Management, Value Based Selling, Sales Management, Sales Presentations, Marketing Strategy, Key Account Management, Customer Service, Lead Generation, Forecasting, Business Development, Business Planning, Successful Business..., Insurance, Direct Sales, Leadership, Sales Operations, New Business Development, Sales Process, Sales
Education
University of Mississippi 1989 — 1993
Business Administration, Business
Cincinnati Bell Audit ManagerCincinnati BellApril 1996 - September 1999
Ameritech September 1990 - December 1995
Ohio Bell August 1980 - September 1990
Cuyahoga Community College 1975 - 1980
Skills
Fraud, Revenue Assurance, GSM, Auditing, Sarbanes-Oxley Act, Accounting, Internal Audit, VoIP, Call Centers
Education
University of Mount Union 1971 — 1975
BA, Accounting
AT&T March 2007 - March 2013
SBC January 2000 - March 2007
Ameritech September 1996 - January 2000
Colliers-International January 1994 - September 1996
Skills
Telecommunications, Negotiation, Real Estate Transactions, Asset Management, Portfolio Management, Strategic Planning, Real Estate, Strategy, Corporate Real Estate, Mergers & Acquisitions, Disposition, Project Management, Management, Operations Management, Commercial Real Estate, Financial Analysis, Mergers, Leases, Valuation, Budgets, Leadership, Start-ups, Contract Negotiation, Due Diligence, Business Development, Business Strategy, Property Management, Real Estate Development, Executive Management, Sellers, Selling, Management Consulting, Acquisitions, Investment Properties
Education
Detroit College of Law 1986 — 1990
J.D., Law
University of Michigan 1972 — 1976
B.A., History
Charter Communications November 2004 - Present
Charter Communications November 2004 - February 2011
NuVox May 1999 - September 2004
Ameritech February 1994 - May 1999
Federal Reserve Bank February 1971 - March 1974
Skills
Telecommunications, Financial Analysis, Process Improvement, Financial Reporting, Variance Analysis, Cost Benefit, Competitive Analysis, Analysis, Data Analysis, Access, Team Building
Education
University of Missouri-Columbia 1967 — 1971
BA, Economics
Parkway Central High School 1965 — 1967
Nerinx Hall High School 1963 — 1965
St Monica Catholic School
Prudential Gardner August 2004 - Present
Robert H. Burns American Legion Post 16 June 2003 - Present
Ameritech October 1968 - October 1999
Skills
Short Sales, Negotiation, New Home Sales, Sellers, Foreclosures, Real Estate, Investment Properties, Strategic Planning, Listings, Selling, Buyer Representation, Move Up Buyers, Residential Homes, Team Building, Condos, Relocation, First Time Home Buyers, Referrals, Marketing, Investors, ABR, Telecommunications, Customer Service, Contract Negotiation
Education
University of Indianapolis 1977 — 1981
MBA, Finance
McDonald's 2003 - Present
SoundDesk 1995 - Present
World Vision Report 2004 - 2009
Ameritech 1999 - 2004
Skills
Audio Post Production, Sound Design, Pro Tools, Audio Engineering, Audio Editing, Music Production, Sound, Composition, Field Recording, Post Production, Sound Editing, Film, Film Production, Live Events, Recording, Video, Studio Recording, Live Sound, Voice Over, Media Production, Mixer, Surround Sound, Dialogue Editing, Audio, Audio Mixing, Composing, Mix, Digidesign Pro Tools, Audio Restoration, Music
Education
University of Southern California 1978 — 1982
BA, Music
SHAZAM Network - ITS, Inc. July 2003 - Present
HP September 2000 - July 2003
Stored Value Systems September 1997 - September 2000
Ameritech September 1995 - August 1997
Citibank January 1995 - August 1995
Dynalog India Ltd August 1993 - December 1994
Education
Pondicherry Engineering College
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
University of Nebraska-Lincoln
Master of Engineering, Telecommunications/Computer engineering
Roush Industries December 2013 - Present
YP March 2013 - November 2013
AT&T April 2002 - February 2012
> April 2002 - February 2012
Ameritech April 2000 - April 2002
Skills
Project Management, Telecommunications, Team Leadership, Strategic Planning, Vendor Management, Program Management, Management, Sales Management, Team Building, Marketing Strategy, New Business Development, Change Management, Cross-functional Team..., Account Management, Process Improvement, Business Development, Budgets, Leadership, Business Strategy, Product Management, Time Management, Customer Service, Customer Satisfaction, Contract Negotiation, Advertising, Negotiation, Direct Sales, Manufacturing, Microsoft Excel, Project Planning, Competitive Analysis, Coaching, Marketing, Marketing Management, Product Marketing, B2B, Online Advertising, Customer Retention, Salesforce.com, Marketing Communications, Operations Management, Social Media Marketing, Call Centers, Strategic Partnerships, Sales Process, Sales Operations, Local Search, Strategy, Team Management, Training
Education
Plymouth Salem High School
University of Michigan-Dearborn
Communications, Print Journalism
Self Employed e-Bay seller July 2004 - Present
Gino's Italian Pizza July 1995 - February 2005
Ameritech January 1996 - March 2003
Skills
Entrepreneurship, Troubleshooting, Strategic Planning, Customer Service, New Business Development, Team Building, Sales, Telecommunications, Marketing Strategy, VoIP
Education
The University of Michigan 1975 — 1978
Chemical Engineering
University of Michigan College of Literature, Science, and the Arts 1975 — 1978
BS, Chemical Engineering, 3.0
AT&T July 2012 - Present
AT&T November 2010 - July 2012
AT&T September 2001 - November 2010
Ameritech January 2000 - January 2001
Skills
Application..., HTML5, CSS3, JavaScript, JavaScript Libraries, Bootstrap, Unix, Linux, Troubleshooting, User Acceptance Testing, Informix, SQL, Web Servers, MS Office Suite, Shell Scripting, Customer Service, TCP/IP, Visio, VPN, Wireless Networking, Network Security, Networking, Network Administration, Computer Network..., Access, WAN, LAN, System Administration, 5E, DSL, POTS, VoIP, 4ESS
Education
University of Phoenix 2008 — 2010
BSIT, Information Security Systems
Wayne State University 1997 — 1999
Criminal Justice
Nature's Eye Photography, LLC July 2013 - Present
General Motors March 2013 - Present
Hewlett-Packard October 1994 - February 2013
Ameritech January 1986 - October 1994
University of Michigan August 1983 - December 1985
Skills
Software Project..., Software Design, Software Development, PMP, ITIL, Unix, Integration, Requirements Analysis, Project Management, Teamcenter, Testing, SDLC, IT Service Management, Enterprise Architecture, IT Strategy, Solution Architecture, SharePoint, Program Management, IT Management
Education
University of Michigan 1980 — 1985
Bachelor's degree, Computer and Information Sciences, General
University of Michigan 1980 — 1985
Bachelor's degree, Mathematics
AT&T Mobility October 2010 - June 2013
Verizon Wireless - Digital Telecom February 2001 - October 2009
Ameritech August 1999 - February 2002
Skills
Retail, Sales, Management, Budgets, Direct Sales, Sales Operations, Telecommunications, Account Management, Customer Satisfaction, Customer Retention, Wireless, B2B, Sales Process, Solution Selling, Training, Sales Management
Education
University of Phoenix
2 years college, Business Administration and Management, General
Family Medcenter August 2014 - Present
The Home Depot June 2013 - November 2014
Aiken County Public School District September 2011 - June 2014
Barnes Jewish St. Peters Hospital March 2003 - April 2010
MobileSelect Systems November 1998 - December 2000
Ameritech May 1990 - November 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Medical Records, Sales, Vital Signs, Invoicing, Telecommunications, Team Building, Account Management, Management, Customer Satisfaction
Education
University of South Carolina-Aiken 2014 — 2017
Exercise and Sports Science
Saint Charles Community College 1988 — 2009
Registered Nursing/Registered Nurse
Francis Howell High School 1985 — 1988
Diploma, General Studies
RedSky Technologies July 2009 - Present
Ameritech 1995 - 1997
Executone 1990 - 1995
Skills
Long-term Customer..., NetSuite, ExactTarget, GoToMeeting, Selling, Sales, Sales Process, Sales Operations, Product Management, Solution Selling, Leadership, Partner Management, Strategy, Product Marketing, Marketing, Salesforce.com, Webinars, Lead Generation, SaaS, Call Centers, Managed Services, Strategic Partnerships, Enterprise Software, Unified Communications, Professional Services, Trade Shows, Telephony, VoIP, Networking, Channel Partners
Education
University of Southern California 1983 — 1987
Bachelor of Arts, Theatre/Theater
San Marcos High School, Santa Barbara, CA
University of Phoenix February 2004 - July 2015
University of Phoenix February 2004 - November 2004
Ameritech March 2001 - January 2003
Custom Mailbox Construction & Supply, Inc. May 1997 - February 2001
Cummings & Goins Decorating, Inc. June 1990 - April 1997
Skills
Change Management, Higher Education..., Sales Management, Net Promoter Score, Leadership Development, Lominger Competencies, Adult Education, Coaching, Management Consulting, Mentoring, Public Speaking, Analytical Reasoning, Teamwork, Facilitations, Kolb's Model, Strategic Planning, Presentation Development, Enrollment Management, Distance Learning, Career Counseling, Leadership, Admissions, Management, Student Financial Aid, Employee Training, Conflict Resolution, Student Affairs, Higher Education, Workshop Facilitation, Resume Writing, Critical Thinking, Organizational..., Curriculum Development, Interviews, Training, Retaining Customers, Organizational..., College Recruiting, Academia, Curriculum Design, Instructor-led Training, Program Development, Job Coaching, Organizational..., Blended Learning, Training Delivery, E-Learning, Courses, Instructional Design, Career Development
Education
University of Phoenix 2012 — 2013
Master of Adult Education (M.A.Ed.), Adult and Continuing Education and Teaching
University of Phoenix 2010 — 2012
BSB/Administration, Business
University of Phoenix
Professional Development
Ameritech network administratorCisco1990 - 1999
Education
University of Phoenix 2007 — 2010
Masters, English
UoP
Health & Hospital Corporation October 2008 - Present
The LawTech Group 2004 - 2007
Ameritech 1997 - 2003
Skills
Requirements Analysis, Business Analysis, Process Improvement, Systems Analysis, Healthcare, Application Design, Business Process..., Training, Analysis, Data Analysis, Microsoft SQL Server, Healthcare Information..., SharePoint, Program Management, Project Management
Education
University of Louisiana at Lafayette
Bachelor's degree, Computer Science
tomah va hospital February 2008 - Present
Ameritech October 1997 - December 1999
My US Post Office May 1983 - November 1989
Education
University of Phoenix 2006 — 2006
Associate's degree, Business, Management, Marketing, and Related Support Services
Proviso East HS 1974 — 1979
Eng, Math, Science
Unisys January 2004 - Present
Eli Lilly and Company August 2001 - December 2003
SRI International April 2001 - June 2001
Aimco March 1999 - March 2001
NetManage January 1997 - February 1999
Ameritech May 1996 - January 1997
CMC LTD November 1988 - April 1996
Skills
Solaris, HP-UX, Red Hat Linux, AIX, Suse, Veritas, Disaster Recovery, VMware, Patch Management, Oracle, DB2, SAP Basis, SAP Netweaver, Enterprise Architecture, Capacity Management, System Administration, Network Administration, IT Infrastructure..., Application Migrations, Storage Management, Information Security..., Project Management, Technical Leadership, Resource Management, IT Operations, High Availability..., Multiple Project...
Education
University of Mysore 1983 — 1987
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Faurecia January 2012 - Present
Norma MIchigan May 2008 - July 2011
Ameritech August 1979 - August 2001
Skills
Automotive, Accounts Payable, Accounts Receivable, Accounting, SAP, General Ledger, Account Reconciliation, Forecasting, Invoicing, Auditing, Payments, Banking, Credit, Cash Flow, Accruals, Continuous Improvement, Customer Service, Microsoft Excel, Process Improvement
Education
University of Phoenix 2011 — 2014
Associates, Business Administration and Management, General, 3.5
St. Cyril High School 1966 — 1970
Diploma, College Prep
Primerica January 2011 - Present
Ameritech January 1996 - December 2012
Education
University of Notre Dame 1985 — 1989
BS, Industrial Management