BellSouth Telecommunications
Industry: Telecommunications company
DescriptionBellSouth Telecommunications, LLC is an operating company of AT&T that serves the southeastern United States. It consists of the former operations of Southern Bell and South Central Bell. Headquarters: Atlanta, Georgia, United States Parent organization: AT&T (2006–) Founded: 1983 Formerly: SBT&T Co. Southern Bell Telephone and Telegraph Company Key people: David Scobey, President Parent: BellSouth (1984–2006); AT&T (2006–present)
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BellSouth Telecommunications Employees
T-Mobile via Teksystems June 2014 - April 2015
Ricoh-USA via Brooksource January 2014 - March 2014
Crystal Equation Corporation assignment Cox Communications January 2013 - February 2013
Crystal Equation Corporation May 2008 - January 2013
Get that next job Now 2013 - 2013
AT&T - OSD May 2008 - November 2012
AT&T eCommerce Group via NextGen Information Services September 2007 - March 2009
Gerson Lehrman Group September 2006 - September 2007
Bellsouth Telecommunications November 1994 - June 2006
BellSouth Telecommunications December 1991 - November 1994
Skills
Software Project..., MS Project, Project Planning, Project Execution, Project Delivery, Project Coordination, Project Finance, Web Project Management, International Project..., Multimedia Project..., Six Sigma, Programming, Database Design, Excel, Microsoft Office, Managerial Experience, Creative Problem Solving, Supervisory Experience, Risk Management, Project Management, Lean Management, eCommerce, Long Range Planning, Mentoring, Access, Management, Program Management, Leadership, Telecommunications, Vendor Management, Team Leadership, Microsoft Project, E-commerce, SDLC, Business Intelligence, Strategy, Quality Assurance
Education
George Washington University 1994 — 1997
MBA Certificate, Project Management
Louisiana State University in Shreveport 1975 — 1978
Executive MBA certificate listed as not maticulating, Business Administration and Management, General
University of New Orleans 1967 — 1971
BS, Physics
Largo Senior High School 1964 — 1967
Kathryn S. Seabolt, P.C. November 2010 - Present
Creative Capital 2000 - 2007
Bulls Eye Brands, Inc. 2002 - 2005
Mincom, Ltd. 1999 - 2001
Bellsouth Corporation 1997 - 2000
Bellsouth Telecommunications 1988 - 1997
Southern Bell/Bellsouth 1983 - 1988
AT&T/Southern Bell/Bellsouth 1977 - 1982
Skills
Legal services,..., Powers of Attorney, Customer Service, Courts, Estate Planning, Trusts, Wills, Estate Administration, Guardianship, Commercial Litigation, Legal Assistance, Fundraising, Corporate Law, Estate Law, Conservatorships, Licensing, Legal Research, Small Business, Litigation, LLC, Legal Writing, Elder Law, Estate Tax Planning, Appeals, Preparation of Wills, Mediation, Tax Law, Business Transactions, Torts
Education
Mercer University - Walter F. George School of Law 2008 — 2010
Juris Doctor, Law
University of Georgia 1974 — 1977
Bachelor of Arts, Summa Cum Laude, Advertising and Marketing
AT&T April 2004 - Present
Arrow Electronics Distribution 2002 - 2004
BellSouth Telecommunications 1996 - 2002
Skills
IP, Selling, Direct Sales, Managed Services, Solution Selling, Unified Communications, Account Management, Telecommunications, MPLS, Co-location, Wireless, VoIP, Salesforce.com, Customer Retention, Cloud Computing
Education
Oglethorpe University
Bachelor, Business Administration
West Division HS
West Division HS
Cox Communications November 2010 - Present
AT&T July 2007 - November 2010
BellSouth Telecommunications February 2002 - July 2007
Nortel Networks January 1998 - February 2002
Skills
Business Case, Forecasting, Financial Modeling, Cross-functional Team..., Essbase, Financial Analysis, Telecommunications, Segmentation, Process Improvement, Strategic Financial..., Pricing Strategy, Variance Analysis, Pricing, Mergers, Financial Reporting, Budgets, Business Analysis, Competitive Analysis, Wireless, Business Planning, Finance, Strategy, Product Management
Education
McMaster University 1996 — 1998
MBA
University of Toronto 1991 — 1995
BA, Economics
Terremark February 2009 - Present
AT&T 2000 - 2008
BellSouth Telecommunications September 1979 - August 2000
Skills
Telecommunications, Sales Engineering, Cloud Computing, Managed Services, Co-location, Team Leadership, Wireless, Data Center, Solution Selling, Security, Vendor Management, VoIP, SaaS, Infrastructure, IP, Cisco Technologies, Network Design, Professional Services, T1, Telephony, Broadband, Networking, Disaster Recovery, Virtualization, Outsourcing, Unified Communications, MPLS, IT Service Management, System Deployment, WAN, Leadership, Network Architecture, Strategic Partnerships, Integration, Channel Partners, Ethernet, Enterprise Software, Pre-sales, Service Delivery, Call Centers, ITIL, Product Management, Salesforce.com, Management
Education
Miami Dade College 1978 — 1981
AA, Psychology
South Florida Military Academy 1976 — 1978
Middle and High School
McKesson Health IT August 2011 - Present
McLeod Software February 2011 - August 2011
Amdocs, Inc March 2010 - February 2011
AT&T January 2008 - March 2010
BellSouth Telecommunications April 2004 - January 2008
Skills
Java, Weblogic, JavaScript, HTML, ColdFusion, SQL, PL/SQL, TaskMate, Perl, C, C#, Toad, MySQL, Spring MVC, Hibernate, Microsoft Office, Linux, Windows, Unix, Unix Shell Scripting, SDLC, Oracle, XML, Spring, Visual Basic, Microsoft SQL Server, JSP, Software Development, Agile Methodologies, Databases
Education
Mississippi State University - College of Business and Industry 2002 — 2004
B.B.A., Information Systems
Faith Chapel Christian Center January 2013 - Present
MARYKAY February 2004 - September 2014
DES December 2007 - December 2009
DES December 2007 - December 2009
BELLSOUTH TELECOMMUNICATIONS May 2001 - May 2006
BellSouth May 2001 - May 2006
BELLSOUTH September 1999 - May 2001
Compass Bank December 1997 - September 1999
Compass Bank November 1996 - December 1997
Skills
Cosmetics, Skin Care, Beauty, Makeup Artistry, Bridal Showers, Weddings, Marketing Strategy, Hair Care, Makeovers, Customer Service, Marketing, Fashion, Cosmetology, Retail, Advertising, Social Media, Glamour, Beauty Industry, Management, Sales, Training
Education
MILES LAW SCHOOL 2000 — 2004
Doctorate of Jurisprudence (J.D.), Law
Miles College 1994 — 1998
Bachelor of Science (BS), Business Administration and Management, General
Community Service
Miles Law School
Bachelor of Science, Business Administration
Retired Telecommunications Specialist March 2014 - Present
Byers Engineering January 2012 - February 2014
AT&T September 2005 - August 2007
Blackwell Transport Co. May 2002 - August 2005
Alcoa Fujikura February 2000 - February 2002
BellSouth Telecommunications June 1966 - February 2000
Skills
Telecommunications, Fiber Optics, Transmission, Multiplexers, SLC Systems, Cable Acceptance Testing, Cable Splicing, Fault Locating, Cell Site Planning, Crew Management, Inventory Control, DOT Certified, Commercial Vehicle..., Management, Telecommunications..., Managed Services, VoIP, Team Building, Construction, Telephony, Optical Fiber, DSL, Provisioning, CDMA, Microwave, Cables, Integration, Ethernet, Cabling, Network Engineering, Broadband, Public Speaking, Network Design, Cellular Communications, Computer Network..., RF, SDH, IP
Education
Mississippi State University 1965 — 2014
Interdisciplinary Studies, Concentrations in Business, History, and Political Science, 3.20/4.00 GPA
Meridian Community College 1979 — 1984
College Transfer, Business Concentration, Graduated with Honors GPA 3.33/4.00
Shades Valley High School 1962 — 1964
Advanced Academic Diploma
Carestream Dental October 2014 - Present
Business Owner at Still Standing By Grace & Mercy (Nonprofit Organization) January 2013 - Present
Still Standing By Grace & Mercy (Computer Rescue) February 2006 - Present
CCH Small Firm Services February 2007 - September 2014
Solectron Global Services February 2002 - October 2007
Solectron Global March 2004 - February 2007
BellSouth Telecommunications January 1998 - January 2002
Skills
Troubleshooting, Software Documentation, Customer Service
Education
Western International University 2011 — 2013
Behavioral Science
University of Phoenix 2005 — 2008
Miami Dade College 2003 — 2005
Eagle School Of Insurance 2003 — 2003
Heath, Life and Varriable Annuities Licence
Cedartown High SChool 1988 — 1992
2003 Eagle School of Insurance
2004- Univeristy Pheonix
Computer Information Systems
Cedartown High School
High School Diploma
Miami Dade College
Computer Information Systems; Computer Design
Thermo Fisher Scientific March 2014 - Present
Kearfott Motion Systems Division October 2007 - March 2014
BellSouth Telecommunications June 1988 - June 1992
Skills
Project Management, Microsoft Excel, Microsoft Office, Government Procurement, APICS Member, CPIM, IFS ERP, Negotiation, Aerospace, Customer Service, ISO, Kaizen, Microsoft Word, Mac, University Teaching, Writing, Manufacturing, Procurement, Procurement Contracts, AS9100, Lean Manufacturing, Root Cause Analysis, 5S, Supplier Development, Purchasing Negotiation, Purchasing Processes, Value Stream Mapping, Management
Education
University of Cincinnati 1984 — 1988
Master of Arts (M.A.), Political Science and Government
Presbyterian College 1980 — 1984
Bachelor of Science (BS), Political Science and Government/ Economics
CenturyLink June 2015 - Present
Verizon June 2012 - June 2015
Verizon Business 2009 - 2011
ATT April 2006 - December 2008
BellSouth Business January 2003 - April 2006
Nortel Networks December 1998 - December 2002
BellSouth Telecommunications May 1995 - December 1998
Skills
Managed Services, Product Marketing, Data Center, Cloud Computing, Solution Selling, VoIP, Enterprise Software, Business Development, CRM, QoS, Sales Operations, Co-location, Unified Communications, Telecommunications, Strategy, Network Security, Networking, Project Management, Product Management, MPLS, Professional Services, Wireless, Account Management
Education
ESI International, Arlington, VA.
Project Management
Mercer University
Bachelor of Music, Music Education, Piano Performance
Various Universities
Ongoing Business and Technical Courses
AT&T 2008 - Present
BellSouth Telecommunications 2004 - 2008
BellSouthTelecommunications 2000 - 2003
BellSouth Telecommunications 1999 - 2001
BellSouthTelecommunications 1997 - 1998
Skills
Telecommunications, Wireless, VoIP, Managed Services, Unified Communications, Broadband, Telephony, Direct Sales, T1, Ethernet, MPLS, Call Centers, Mobile Devices, Co-location, IP, Business Development, Selling, Sales Operations, Solution Selling, Network Design, Account Management, SIP Trunking, Sales Process, Networking, Sales
Education
Middle Tennessee State University
St. Bernard Academy
AT&T June 2015 - Present
AT&T August 2014 - Present
AT&T April 2011 - Present
Shorter College May 2006 - Present
North Metro FBC August 2001 - Present
AT&T January 2009 - April 2011
AT&T 2007 - December 2008
BellSouth Telecommunications 2003 - 2007
BellSouth Telecommunications 1999 - 2003
Skills
Process Improvement, Curriculum Design, Instructional Design, Team Leadership, Team Building, Training, Training Delivery, Project Management, Leadership, Management, Human Resources, Program Management, Telecommunications, Organizational..., Start-ups, Leadership Development, Organizational Design, Needs Analysis, Change Management
Education
The University of Georgia 2014 — 2017
Doctor of Education (Ed.D.), Adult Learning
University of Georgia - Terry College of Business 2001 — 2003
MBA, Business admin and Leadership
Nova Southeastern University 1995 — 1998
BS, Professional Management
Valdosta State University 1987 — 1990
AT&T September 2007 - Present
BellSouth Telecommunications February 2001 - September 2007
BMC Software September 2000 - February 2001
Skills
SOA, Ethernet, LTE, ATM networks, DSL, VLAN, Metro Ethernet, Provisioning, NMS, Wireless, VoIP, IP, Network Design, Telecommunications, SNMP, GSM, Unix, ADSL, Six Sigma, Cisco Technologies, Solution Architecture, Cloud Computing, Software Development, Network Architecture, Agile Methodologies, TCP/IP, Integration, Service Assurance, Enterprise Architecture, SDLC, LAN-WAN, Routers, Routing, Broadband, IPTV, Requirements Analysis, Oracle, SOAP, IT Management, Visio, Network Engineering, Architecture, Web Services, Linux, Vendor Management, Service Delivery, Managed Services, Network Discovery, Product Management, 4G
Education
New Mexico State University 1998 — 2000
MBA, CIS
University of Central Punjab 1997 — 1998
MBA, MIS
AT&T Senior Network Process and Quality ManagerAT&TApril 2006 - December 2013
AT&T LOCAL FIELD OPERATIONS January 2006 - December 2013
BellSouth January 2006 - March 2006
BellSouth January 2005 - December 2005
BellSouth October 2002 - December 2004
BellSouth March 2001 - September 2002
BELLSOUTH TELECOMMUNICATIONS January 1998 - March 2001
BELLSOUTH TELECOMMUNICATIONS January 1992 - December 1997
BELLSOUTH TELECOMMUNICATIONS – Boutte, La January 1991 - December 1992
Rehabilitation/Air Pressurization/Cable October 1989 - December 1990
Skills
Telecommunications, Project Management, Process Improvement, Call Center, Business Process..., Resource Management, GSM, Training, Management, VoIP, Cross-functional Team..., Program Management, Project Planning, Change Management, Leadership, Call Centers, Requirements Analysis, System Deployment, DSL, Optical Fiber, Vendor Management, Analysis, Networking, Customer Satisfaction, Team Building, Telephony, T1, Strategy, Wireless, MPLS
Education
Nicholls State University 1971 — 1972
Health and Physical Education/Fitness
Hahnville High School 1968 — 1971
Education
Digital Media Arts College - Boca Raton January 2009 - Present
Marcus Autism Center February 2007 - January 2009
BellSouth August 2005 - May 2006
BellSouth Telecommunications 2000 - 2005
BellSouth 1997 - 2000
Skills
Employee Relations, Employee Benefits, Talent Management, Human Resources, Succession Planning, Benefits Administration, Organizational..., Employee Engagement, Labor Relations, Recruiting, Onboarding, Strategic Planning, Conflict Resolution, College Recruiting, Compliance, Project Management, HR Consulting, Talent Acquisition, Change Management, HR Policies, Personnel Management, Training, Leadership, Policy, Payroll, Job Descriptions, Management, Coaching, FMLA, New Hire Orientations, Employee Handbooks, Job Analysis, Employment Law, EEO, Event Planning, ADP Payroll, Call Centers, Employee Recognition, Workers Compensation, Interviews, Organizational..., Compensation & Benefit, Employee Training, Performance Management, Leadership Development, Process Improvement
Education
Oglethorpe University
B.A.
American Red Cross March 2013 - Present
Shorewood Packaging 2005 - 2012
Carolina Furniture Concepts July 2004 - March 2005
Ashley Furniture Home Store Asheville March 2003 - July 2004
Bellsouth Telecommunications August 1998 - October 2002
Glen Raven January 1984 - February 1998
Skills
Purchasing, Management, Sales, Customer Service, Training, Sales Operations, Sales Management, Account Management, Team Building, Inventory Management, Manufacturing, Offset Printing, Direct Sales, B2B
Education
Mayland Community College 1982 — 1984
Associate's degree, School of Cosmetology
AT&T September 1978 - Present
BellSouth Telecommunications May 1993 - November 1998
BellSouth Telecommunications September 1978 - May 1993
Skills
T1, Telecommunications, IP, Frame Relay, DS3, Video, Wireless Networking, Broadband, ISDN, Troubleshooting, Camera, Software Installation, Computer Hardware, Network Administration, CCNA, VoIP, Testing, Optical Fiber, Printers, Routers, MPLS, SDH, Training, Analog training, Digital training, network security, ATM networks, Optical Network NCTE..., Cisco Routers and..., Ciena Broadband..., Motorola Broadband..., Arris Modem Provisioning, DSL Services, DDM2000 and DMX..., SLC96 and Series 5..., Adtran and Pair Gain..., Discs and Alcatel...
Education
Miami Dade College 1977 — 1979
Didn't Complete, Electrical and Electronics Engineering
Loyola School in Miami FL. 1971 — 1977
High School Diploma, General Education
Modesto Junior College June 2014 - Present
Janssen, Pharmaceutical Companies of Johnson and Johnson August 2004 - February 2014
Automated Financial Systems 1997 - 2004
Highmark 1987 - 1997
Woolworths 1985 - 1987
EDS Group 1984 - 1985
BellSouth Telecommunications 1982 - 1984
University of Montevallo 1979 - 1982
Skills
SDLC, Analysis, Integration, Requirements Analysis, Business Analysis, Testing, Program Management, Project Management, Project Planning, Software Project..., Systems Analysis, Business Intelligence, Databases, Pharmaceutical Industry, Strategy, Clinical Trials, Software Documentation, Quality Assurance, Data Analysis, Requirements Gathering
Education
The University of Georgia 1969 — 1979
BSED/MEd, Mathematics Education
Michigan State University 1977 — 1978
Toccoa Falls Academy 1965 — 1969
High School Diploma
Austin Industrial, Inc. July 2011 - Present
Jacobs Field Services North America July 2007 - January 2011
S&B Engineers and Constructors February 2005 - July 2007
BellSouth Telecommunications March 1973 - April 2004
Education
Nicholls State University
Business Administration
Breakaway Education Minnesota, LLC March 2005 - Present
The Blake School January 2012 - Present
DCM Services, LLC May 2007 - March 2011
Unicoi Systems June 2006 - March 2007
Internet Security Systems January 2001 - January 2006
hsupply.com 1999 - 2000
BellSouth Telecommunications 1995 - 1999
BellSouth 1995 - 1999
Education
Kellogg Graduate School of Management 1991 — 1993
MBA, Marketing and Finance
Metropolitan Action Commission October 2012 - Present
UPS December 2011 - September 2012
Konica Minolta Business Solutions U.S.A., Inc. June 2009 - August 2010
KONICA MINOLTA BUSINESS SOLUTIONS January 1999 - August 2010
FIRST AMERICAN NATIONAL BANK January 1998 - January 1999
BellSouth Telecommunications January 1988 - January 1996
Skills
Pursuing Project...
Education
Middle Tennessee State University 1977 — 1979
BBA, Business - Major in Human Resources
Kilpatrick Townsend & Stockton LLP October 2013 - Present
Kilpatrick Townsend & Stockton LLP June 2012 - October 2013
Kilpatrick Townsend & Stockton LLP 2007 - June 2012
BellSouth Telecommunications 1996 - 2007
Skills
Commercial Litigation, Litigation, Civil Litigation, Mediation, Trial Practice, Appeals, Corporate Law, Product Liability, Arbitration, Trade Secrets, Dispute Resolution, Trials, Business Litigation, Wrongful Death, Courts, Legal Writing, Mergers & Acquisitions, Corporate Governance, Class Actions, Legal Research, Alternative Dispute..., Intellectual Property, Employment Law, Licensing, Torts, Employment..., Trademarks, Team Leadership
Education
Mercer University - Walter F. George School of Law 1983 — 1986
J.D
University of Virginia 1979 — 1983
B.A, American Government
Harvard - Leading Professional Service Firms - Executive Education
VDO Communications March 2009 - Present
Plantronics August 2000 - March 2009
BellSouth Telecommunications May 1986 - August 2000
Skills
Unified Communications, VoIP, Solution Selling, Telecommunications, Telephony, Channel, Call Center, Direct Sales, Avaya, Managed Services, Salesforce.com, Sales Management, Video Conferencing, Account Management, SaaS, Wireless, SIP, Sales Operations, New Business Development, B2B, Channel Partners, Vendor Management, Strategic Partnerships, Call Centers, Cisco Technologies, Product Marketing, Data Center, Partner Management, Management, Sales Process, Customer Experience, Enterprise Software, IP, Lead Generation, Go-to-market Strategy, Cross-functional Team..., Product Launch, Selling, Networking, Customer Satisfaction, Pre-sales, WAN, Business Development, Contact Centers, Cloud Computing, Professional Services, Cold Calling, Mobile Devices, CRM, Key Account Management
Education
University of Louisiana at Monroe 1981 — 1986
BBA, Computer Information Systems
Louisiana Tech University 1982 — 1984
Civil Engineering
General Motors 2013 - Present
General Motors Company June 2012 - May 2013
General Motors March 2012 - August 2012
Nexsen Pruet, LLC January 2012 - March 2012
McAngus Goudelock & Courie, LLC March 2010 - December 2011
AT&T 2008 - 2009
AT&T 2007 - 2008
BellSouth 2000 - 2007
BellSouth Telecommunications 2000 - 2007
BellSouth Telecommunications 1998 - 2000
Skills
Government Relations, Regulatory Affairs, Public Policy, Strategic Planning, Policy, Mergers, Program Management, Public Speaking, Contract Negotiation, Government, Leadership, Project Management, Business Strategy
Education
University of South Carolina School of Law 1978 — 1981
JD
Princeton University 1974 — 1978
AB, East Asian Studies
AT&T January 2003 - Present
BellSouth Telecommunications 2005 - 2006
United States Air Force October 1983 - July 1989
Skills
Microsoft Word, Project Management, Windows, Team Building, Customer Service, English, Negotiation, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking, Outlook, Photoshop, Social Media, Strategic Planning, Customer Satisfaction, Leadership, Telecommunications, Project Planning, Time Management, Team Leadership, Account Management, Coaching, Training, Change Management, Team Management, Call Centers, Program Management
Education
Pfeiffer University 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.975
Montreat College 2000 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
MassMutual September 2012 - July 2014
The Entity Inc July 2006 - November 2012
BellSouth Telecommunications 2003 - 2006
BellSouth Telecommunitations 2002 - 2003
BellSouth 2000 - 2002
Skills
Sales Management, Account Management, Sales Operations, Team Building, Call Center, Strategic Planning, Telecommunications, Direct Sales, Product Management, Sales, New Business Development, Customer Service, Customer Satisfaction, B2B, Product Development, Product Marketing, Marketing Strategy, Marketing, Team Leadership, Wireless, Operations Management, Customer Retention, Program Management, Project Management, Life Coaching, Life & Health Insurance..., Fixed Annuities, Leadership, Business Process..., Coaching, Small Business, Training, Entrepreneurship, Strategy, Time Management
Education
Strayer University- North Carolina 2011 — 2013
Master of Public Administration (MPA)
North Carolina Agricultural and Technical State University 1991 — 1996
Political Science
MidSouth Network June 2012 - June 2013
Delta State University January 2012 - June 2013
SPEAR 2007 - 2012
Unim Web Hosting LLC February 2001 - December 2003
University School of Nova Southeastern University January 2001 - September 2002
TAG (The Answer Group)/Gateway Account January 2001 - December 2001
BellSouth Telecommunications January 1999 - February 2001
Precision Response Corporation (PRC April 1998 - December 2000
Skills
Computer Hardware, Microsoft Excel, Microsoft Office, HTML, Visual Basic, C++, Project Management, Team Leadership, Customer Service, Management, Web Development, Microsoft Word, PowerPoint, Web Design, Leadership, Databases, Program Management, Research, Facebook, Access, Windows, Fundraising, Data Analysis, SAP ERP, HTML 5, Java, SQL, Linux, Linux System..., Red Hat Linux
Education
Delta State University 2011 — 2013
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
Nova Southeastern University 2000 — 2002
FireEye, Inc. March 2015 - Present
IBM January 2012 - February 2015
IBM March 2008 - December 2011
IBM January 2006 - April 2008
IBM August 2002 - March 2006
BellSouth Telecommunications January 1992 - July 2002
Skills
Security, Solution Selling, Cloud Computing, Enterprise Software, Virtualization, Pre-sales, IT Service Management, Disaster Recovery, Business Development, SaaS, Consulting, ITIL, Professional Services, Business Analysis, Data Center, Leadership, SDLC, Sales, Business Intelligence, Management, CRM, Integration, Telecommunications, Strategy, Channel Partners, Business Alliances, Solution Architecture
Education
Mercer University 2000 — 2002
B.S., Business Administration
Macon State College 1990 — 1992
Associate of Science, Business Administration
Self-employed October 2006 - Present
BellSouth Telecommunications 1997 - 2001
US Army 1991 - 1997
Education
Troy State University 1993 — 1995
Master's degree, Public Administration
Penn State University 1986 — 1990
Bachelor of Arts (BA), Foreign Service - International Politics
Sterling Backcheck December 2014 - Present
AT&T January 2014 - November 2014
AT&T January 2013 - December 2013
AT&T September 2009 - December 2012
AT&T August 2006 - August 2009
BellSouth Telecommunications August 2004 - August 2006
Skills
Call Center, Call Center Operations, Vendor Management, DSL, Broadband, Process Improvement, Process Engineering, Performance Management, Performance Improvement, Six Sigma, Telecommunications, Call Centers, Management, Project Management, Change Management, Outsourcing, Cross-functional Team..., Project Planning, Quality Assurance, Visio, Leadership, Training, Business Process, Business Process..., Program Management, Operations Management, Business Analysis, Team Leadership, Testing, PMP, Analysis
Education
Mercer University 2000 — 2004
BS in Engineering, Industrial Engineering
Colegio Internacional SEK
High School
Peaceful Alternative Counseling and Therapy March 2014 - Present
Caddo Parish Schools August 2002 - Present
BellSouth Telecommunications May 1979 - July 2002
Skills
Teachers, Teaching, Curriculum Design, Lesson Planning, Classroom Management, Curriculum Development, Educational Leadership, Elementary Education, Literacy, Tutoring, Differentiated..., Educational Technology, K-12, Behavior Management, Classroom, Grant Writing, Higher Education, Staff Development
Education
Louisiana Tech University 2013 — 2015
Masters of Education, Early Childhood Intervention
Louisiana Tech University 2009 — 2012
Masters Degree, General Counseling
Louisiana Tech University 2009 — 2012
Master of Arts, Counseling and Guidance
Louisiana State University in Shreveport 1975 — 1979
Batchelor of Arts, Communications-Journalism
iSN Global Solutions December 2014 - Present
GCR Inc. October 2013 - Present
US Department of Homeland Security December 2009 - Present
US Department of Homeland Security May 2008 - December 2009
US Department of Homeland Security January 2006 - May 2008
Department of Homeland Security December 2005 - January 2006
Department of Homeland Security November 2005 - December 2005
McNeese State University January 2001 - May 2003
Bellsouth Telecommunications March 1997 - May 2000
Skills
Microsoft Excel, Government, Disaster Response, Microsoft Word, Microsoft Office, Customer Service, Change Management, Project Management, Preparedness, Operational Planning, Risk Assessment, Operations Management, Event Planning, Outlook, Transportation, Process Improvement, 10 Key, Inventory Management, Supply Management, Contract Management, Federal Government, Research, Emergency Management, Budgets, Public Speaking, Analysis, Logistics, Data Analysis, Procurement, Strategic Planning, Warehousing, Homeland Security, Security Clearance, Supervisory Skills, DoD, Troubleshooting, Supply Chain, Training, PowerPoint, Policy, Project Planning, Leadership, Distribution Center..., Command, National Security, Shipping, Proposal Writing, Team Building, Crisis Management, Transportation...
Education
Contracting Officer Technical Representative C.O.T.R 2006 — 2006
TAV Total Assets Visibility 2006 — 2006
McNeese State University 2000 — 2003
Marketing
James Bowie High School 1993 — 1995
The McPherson Companies, Inc. November 2009 - Present
Averitt Express September 2008 - November 2009
Bellsouth Telecommunications January 2001 - November 2007
Skills
Change Management, Team Building, Coaching, Strategic Planning, Budgets, Project Management, Customer Service, Management, Forecasting, Logistics Management, Microsoft Office, Logistics, Transportation, Operations Management, Business Development, Supply Chain
Education
Mid-Continent University 2004 — 2006
Bachelor of Arts (B.A.), Organizational Leadership
University of Montevallo 1994 — 1997
Max Touch Services February 2008 - May 2009
BellSouth Telecommunications May 2005 - November 2006
Verizon March 1998 - February 2002
Verizon January 1997 - March 1998
Verizon March 1989 - January 1997
Skills
Customer Service, Administration, Lotus Notes, Word, Excel, Billing, Telephone Skills, Documentation, Problem Solving, Microsoft Office, PowerPoint, Invoicing, Project Management, Software Documentation, System Administration, Microsoft Excel
Education
Clayton State University 2009 — 2011
BAS, Technology Managment
New York University 1998 — 2001
AAS, Business and Computer Applications
Windstream Communications December 2011 - Present
PAETEC (Formerly US LEC) March 2007 - December 2011
US LEC June 2000 - March 2007
Sprint Nextel February 2000 - May 2000
BellSouth Telecommunications July 1973 - April 2000
AT&T Long Lines May 1968 - July 1973
Skills
Telecommunications, Managed Services, T1, Wireless, MPLS, Telephony, Vendor Management, IP, Call Centers, Data Center, Ethernet, SIP, VoIP, WAN, Co-location, Network Design, Unified Communications
Education
Pfeiffer University 1996 — 1998
Bachlor of Science, Business Administration
Parents For Public Schools 2006 - Present
Bellsouth Telecommunications 1987 - 1998
Skills
Program Management, Teaching, Fundraising, Leadership, Program Development, Community Outreach, Grant Writing, Non-profits, Event Planning, Policy, Nonprofits, Strategic Planning, Organizational..., Public Relations, Public Speaking, Volunteer Management, Editing, Social Media, Research, Coaching, Grants, Team Building, Training
Education
Millsaps College
Master of Business Administration (MBA)
Jacobs Engineering February 2012 - Present
TrueNet Communications August 2011 - February 2012
Jacobs Engineering May 2006 - August 2011
NorthStar Communications October 1997 - April 2006
BellSouth Telecommunications January 1988 - October 1997
Skills
Engineering, Telecommunications, Project Management, Project Engineering, Budgets, Petrochemical, Program Management, Business Development, Management, Fiber Optics, EPC, Project Planning, Proposal Writing, MS Project, Contract Management, Process Engineering, Engineering Management, Project Control, Earned Value Management, Procurement, Energy, FEED, Petroleum, Systems Engineering, Cost Engineering, Primavera P6, Refinery, Oil/Gas, Cost Control, AutoCAD, P&ID, Gas, Engineering Design, Process Control, Project Estimation, Piping, Process Simulation, Construction, CPM Scheduling, Commissioning, Construction Management, HAZOP, Manufacturing, Microstation, PMP, Quality Management, Root Cause Analysis, WBS
Education
Loyola University New Orleans 1992 — 1995
MBA, International Business
University of Louisiana at Lafayette 1984 — 1987
BS, Electrical Engineering
Nancy Alvarez Consulting December 2009 - Present
Startup Quest™ February 2014 - May 2014
Motorola Solutions January 2012 - December 2013
Windstream Communications August 2010 - January 2012
ATT August 2000 - September 2009
BellSouth Telecommunications August 2000 - 2006
BellSouth Business February 1987 - August 2000
Skills
Project Management, Salesforce Administrator, Workforce Training, Organizational..., Collaborative Planning, Training & Development, Performance Improvement, Organization..., Business Development, Contract Negotiation, Data Integrity, Coaching, Cloud Computing, Solution Selling, Employee Training, Telecommunications, Savvion, Oracle E-Business Suite, Managed Services, MPLS, VoIP, Workforce Development, Leadership, Business Process, Training, Sales, Business Planning, Recruiting, Salesforce.com, Management, Performance Management, Sales Process, Sales Operations, Vendor Management, Sales Management, Strategic Planning, Program Management, Professional Services, Unified Communications, Channel Partners, CRM, Organizational..., Wireless, Compassion, Engaging Speaker, Professional Experience, Start-ups
Education
University of Florida Center for Entrepreneurship & Innovation 2014 — 2014
StartUp Quest
Nova Southeastern University 2009 — 2013
MBA, Business, 3.7
Nova Southeastern University 2006 — 2008
B.S., Business
PCS Technology Consultants, LLC May 2006 - Present
Campaign For Change 2007 - 2008
BellSouth Telecommunications April 1998 - May 2006
BellSouth Business Systems May 1996 - April 1998
Skills
Telecommunications, Training, Leadership, Project Management, Team Leadership, Product Development, Marketing, Sales Management, Project Planning, Marketing Management, Marketing Communications, Entrepreneurship, Network Design, Consulting, Strategic Partnerships, Sr. IT Project Manager, IT Business Analyst
Education
Nova Southeastern University 1994 — 1998
MBA
Fiserv February 2012 - Present
Fiserv, Norcross 2012 - Present
Fiserv July 2008 - February 2012
The Home Depot 2006 - 2008
BellSouth Telecommunications February 1999 - May 2006
BellSouth 1999 - 2006
BellSouth 1999 - 2006
Skills
Program Management, SDLC, PMP, Process Improvement, Vendor Management, Management, Telecommunications, Project Management, Team Leadership, Project Planning, Cross-functional Team..., Product Management, Project Portfolio..., PMO, Enterprise Software, MS Project, Resource Management, Business Analysis, Integration, Software Project..., Business Intelligence, Strategy, IT Service Management, Software Documentation, ITIL, Business Process..., IT Strategy, Requirements Analysis, Portfolio Management
Education
Nova Southeastern University 1994 — 1995
MBA, Business
University of Miami 1974 — 1978
BSIE, Industrial Engineering
AT&T April 2008 - Present
Electronic Data Systems December 1997 - March 2008
BellSouth Telecommunications September 1992 - December 1997
Skills
AIX, Operating Systems, System Administration, Unix, ITIL, Windows, Unix Shell Scripting, Solaris, Patch Management, Troubleshooting, HMC, IT Operations, HP-UX, Servers, Virtualization, IT Service Management, Data Center, Disaster Recovery, HP, Red Hat Linux, Infrastructure, SAN, Cluster, High Availability, System Deployment, Storage
Education
Mississippi State University 1990 — 1992
M.S., Computer Science, Area of Study: Software Engineering
Mississippi State University 1985 — 1990
B.S., Computer Science, Major: Computer Science; Minor: Mathematics
Xceleration, Inc. November 2011 - Present
Innotrac March 2010 - November 2010
Innotrac December 2005 - November 2009
Innotrac April 1998 - December 2005
FutureCall Telemarketing June 1997 - April 1998
BellSouth Telecommunications October 1995 - May 1997
BellSouth Telecommunications August 1994 - October 1995
Skills
Marketing Communications, Vendor Management, Budgets, Training, Product Marketing, Microsoft Word, Sales Operations, Call Center, PowerPoint, Program Management, New Business Development, Telemarketing, Order Fulfillment, Leadership, Cross-functional Team..., System Administration, Strategy, Direct Marketing, CRM, Customer Service, Management, Team Building, Account Management, Employee Engagement, Marketing, Access, Business Analysis, Forecasting, Process Improvement, Telecommunications, Microsoft Office, Salesforce.com, Call Centers, Outlook, E-commerce, Employee Training, Operations Management, Product Management, Recruiting, Teamwork, Lead Generation, Strategic Planning, Reverse Logistics, Visio, Coaching, Requirements Analysis, Time Management, Customer Experience, Team Leadership, Project Management
Education
Meredith College
Bachelor of Science, Economics, Mathematics
eMarketing Association
eMarketing basic eCourse certification
eMarketing Association
Advanced Social Marketing
Keller Williams Realty Cenla Partners November 2008 - January 2012
Keller Williams Realty Cenla Partners November 2007 - January 2012
Rapides Parish School Board January 2001 - August 2007
BellSouth Telecommunications May 1977 - September 1996
Education
Northwestern State University 1979 — 1984
BS, Accounting
Texas Tech University Health Sciences Center August 2014 - Present
Texas Tech University Health Sciences Center April 2013 - July 2014
Texas Tech University Health Sciences Center April 2012 - April 2013
Texas Tech University Health Sciences Center August 2011 - April 2012
University of Texas at Brownsville 2006 - August 2011
Nova/Link, Inc. 2001 - 2006
BellSouth Telecommunications 1998 - 2001
Skills
Purchasing, Strategic Planning, Microsoft Word, Team Building, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Process Improvement, Account Management, Logistics, Training, Event Planning, Supply Chain Management, Marketing, Supervisory Skills, Teamwork, Leadership, Management, Software Documentation, Sourcing, Teaching, Data Analysis, Windows, Sales, Social Media, Public Speaking, Coaching, Business Strategy, New Business Development, Team Leadership, Change Management, Outlook, Research, Higher Education, Spanish, Nonprofits, Fundraising, Market Research
Education
University of Texas at Brownsville 2006 — 2008
Masters, Business Administration
Penn State University 1994 — 1998
B.S., Logistics
Carolinas TELCO FCU 2002 - 2008
BellSouth Telecommunications July 2002 - May 2006
BellSouth December 1997 - July 2002
BellSouth June 1996 - December 1997
BellSouth May 1991 - June 1996
BellSouth June 1984 - June 1991
Education
Pfeiffer University 2006 — 2007
MBA/MS, Business Admin. / Organizational Development & Leadership
University of North Carolina at Charlotte 1980 — 1984
Bachelors, Accounting
Motorcyle Safety Foundation July 1994 - Present
Georgia Motorcycle Safety Program 1994 - Present
Atlanta Motorycle Schools 2004 - 2011
Mary Kay Cosmetics Inc. October 1999 - October 2009
BellSouth Telecommunications 1999 - 2001
BellSouth Telecommunications 1991 - 1997
BellSouth Telecommunications 1991 - 1997
BellSouth Telecommunications 1987 - 1990
BellSouth Telecommunications 1983 - 1987
BellSouth Telecommunications 1979 - 1983
Skills
Coaching, Operations Management, Sales Management, Problem Solving, Customer Service, Staff Management, Training, Public Speaking, Project Management, Strategy, Recruiting, Call Centers, Process Improvement, Integration, Account Management, Event Management, Budgets, Sales, Telecommunications, Strategic Planning, Product Development, Management, Marketing, Staff Development, Leadership, Vendor Management, Public Relations, Leadership Development, Cross-functional Team..., New Business Development, Team Leadership, Teaching, Team Building, PowerPoint, Microsoft Office, Program Management, Customer Satisfaction, Business Strategy
Education
Mary Kay, Inc. 1999 — 2007
The George Washington University 1997 — 1998
Nova Southeastern University 1985 — 1987
MBA
University of Florida 1976 — 1979
BS
Oracle September 2008 - Present
Enkitec June 2005 - September 2008
UPS Corporate March 2001 - June 2005
Kindercam July 2000 - January 2001
Geac October 1999 - July 2000
BellSouth Telecommunications January 1998 - October 1999
AT&T (Formerly BellSouth Mobility DCS) 1998 - 1999
LHS Communications August 1996 - January 1998
Southern Company August 1995 - June 1996
AT&T January 1995 - July 1995
Skills
PL/SQL, Oracle RAC, Streams, Data Guard, Oracle, Oracle HR, Enterprise Software, Business Intelligence, High Availability, Oracle Enterprise..., Performance Tuning, Encryption, RMAN, Exadata, SOA, AIX, Solaris, Cloud Computing, Disaster Recovery, Oracle Applications, Databases, IBM AIX
Education
North Carolina Agricultural and Technical State University 1990 — 1993
B.S., Computer Science, Mathematics
Tuskegee University 1988 — 1990
Aerospace Engineering
Frederick Douglass High School 1984 — 1988
High School Diploma
Estelle Conover, LLC August 2012 - Present
CenturyLink May 2009 - September 2012
AT&T January 2007 - April 2008
BellSouth Telecommunications January 2000 - January 2007
BellSouth Telecommunications January 1997 - December 2000
Skills
Leadership, Customer Service, Solution Selling, Program Management, Training, Call Center, Public Speaking, Telecommunications, Call Centers, Cross-functional Team..., Contract Negotiation, Management, Salesforce.com, Sales Operations, Cloud Computing, Coaching, Managed Services, Organizational..., Channel, Sales Management, Team Building, VoIP, MPLS, Management Consulting, Selling, Channel Partners, Recruiting, Sales Process, Direct Sales, Account Management, Process Improvement, Strategy, Leadership Development, Wireless, Customer Satisfaction, Product Management, Customer Retention, Competitive Analysis, B2B, Sales
Education
Oglethorpe University
Bachelor of Arts, Organizational Management
FabGrandma September 2006 - Present
National Park Service April 2008 - October 2012
BellSouth Telecommunications February 1976 - March 1996
Northwest Georgia Girl Scount Council August 1985 - May 1991
Skills
Creative Writing, Writing, Customer Service, Product Reviews, Blogging, Social Media, Facebook, Editing, Public Speaking, Social Networking, Microsoft Office, Word, Wordpress, Retail, Microsoft Word, Public Relations, Photoshop, Research, Social Media Marketing, Reviews, Event Planning, Publicity, Blogger, Newsletters, WordPress, Press Releases, Photography, Web Content, Copy Editing, Media Relations, Online Marketing, Email Marketing, Content Development, Content Management, Editorial, Publishing, Advertising, Digital Media, Online Advertising, SEO, Freelance Writing, Copywriting, Storytelling, Content Writing, Marketing Communications, Marketing, Content Strategy, Digital Marketing, Management, Marketing Strategy
Education
Mercer University 1990 — 1992
None, Computer Science, A+ Deans List
University of Dayton 2013 - Present
Univ of Dayton 2007 - 2013
University of Georgia 2003 - 2007
BellSouth Telecommunications 1988 - 2002
Electronic Data Systems 1998 - 2000
Skills
Qualitative Research, Social Theory, Data Analysis, Research, Analysis, Visio, SQL, Higher Education, Programming, University Teaching, Microsoft Excel, Teaching, SPSS, Distance Learning, Research Design, Student Affairs, E-Learning, Statistics, Theory, Public Speaking, Lecturing, Courses, Microsoft Office
Education
University of Georgia - Terry College of Business 2003 — 2007
PhD, Business Administration - MIS
Middle Tennessee State University
MBA
University of Tennessee-Knoxville 1984 — 1988
BS, Electrical Engineering
Various Non Profit organizations May 2015 - Present
PECO Pallet, Inc. May 2012 - April 2015
HONDA AUTO manufacturing December 2004 - June 2012
TARGET CORPORATION May 2003 - November 2004
BELLSOUTH TELECOMMUNICATIONS July 1999 - June 2002
Skills
Engineering, Manufacturing, Product Development, Root Cause Analysis, Kaizen, Supply Chain, Catia, Enovia, Coordinating Events, Supply Chain Management, Industrial Engineering, Automotive, Process Improvement, Testing, Non-profit Volunteering, GD&T, DFMEA, Statistics, Probability, Excel, PowerPoint, Minitab, Public Speaking, Toastmasters, SQF, 5S, Training, Lean Manufacturing, Distribution Center..., Warehousing, Coaching, Facilities Management, HACCP, Forecasting, Market Research, Quality Management, Machining, Operations Management, Microsoft Excel, MS Project, Manufacturing..., Product Design, Data Analysis, Customer Service, Business Development, FMEA, Packaging, Logistics, PFMEA, Project Management
Education
Mercer University 1993 — 1999
Bachelor of Science (B.S.), Industrial Engineering
Osceola High School 1990 — 1993
High School/Secondary Diplomas and Certificates
AT&T December 2014 - Present
Ericsson December 2012 - September 2014
Liberty Building Systems March 2006 - May 2007
BellSouth Telecommunications January 2005 - January 2006
NorthStar Communications January 2004 - January 2005
Skills
Fiber Optics, Ethernet, Wireless, DSL, Network Design, Telecommunications, FTTx, VoIP, Telecommunications..., Outside Plant, Telecommunications..., Construction Management, DSLAM, OSP, Telecommunications...
Education
Northwest Mississippi Community College 1999 — 1999
CAD/CADD Drafting and/or Design Technology/Technician
The University of Adelaide 1989 — 1990
Design Studies in Urban Design
Woomera Area School 1976 — 1989
High School
Mayer Brown March 2011 - Present
Mayer Brown March 2011 - Present
Howrey LLP April 2006 - March 2011
BellSouth Telecommunications May 1999 - August 2001
Skills
Intellectual Property, Patent Litigation, Trade Secrets, Litigation, Commercial Litigation
Education
The University of Alabama School of Law 2002 — 2005
J.D., Law
University of Alabama 2002 — 2005
MBA
Mississippi State University 1997 — 2002
B.S., Industrial Engineering
AT&T February 2011 - Present
AT&T 2008 - 2011
AT&T 2007 - 2008
Bellsouth Telecommunications 2005 - 2007
Bellsouth Telecommunications 2000 - 2005
Bellsouth Telecommunications February 1996 - 2000
US Navy March 1987 - February 1996
Education
North Carolina State University
North Carolina State University
Bachelor of Business Administration (BBA) - In Progress, 4.0 Currently
Abacus Technology October 2008 - Present
BellSouth Telecommunications November 2004 - July 2006
AT&T Labs March 2002 - November 2004
Skills
CMMI, Scrum, SDLC, Integration, Requirements Analysis, Testing, Agile Methodologies, System Testing, Quality Assurance, Testing Tools, Web Testing, QTP, Software Documentation, Test Planning, Java, User Acceptance Testing, Visual Basic, Web Applications, .NET, SQL, XML, Visual Studio, Microsoft SQL Server, Waterfall, Software Engineering, Databases, Visio, Quality Center, SharePoint, Requirements Gathering, Manual Testing, Test Automation, Requirements Management, Unix, C#, Business Process, Web Services, Software Project..., Database Design, Agile Project Management, T-SQL, Configuration Management, Regression Testing
Education
New Jersey Institute of Technology 1985 — 1988
M.S., Computer Science
Monmouth University 1976 — 1978
B.S., Computer Science
Digium January 2015 - Present
Cbeyond July 2012 - December 2014
Cbeyond September 2011 - July 2012
Cbeyond April 2011 - September 2011
Clearsurf ATL June 2009 - March 2010
Wandering WiFi July 2008 - June 2009
Electronic Communication Systems June 2005 - July 2008
Network Telephone Corporation January 2000 - January 2005
KMS Business Products January 1997 - January 2000
BellSouth Telecommunications January 1991 - January 1997
Skills
VoIP, Cisco Technologies, VPN, Troubleshooting, Routers, Wireless, Telecommunications, Technical Support, Team Leadership, Management, Networking, T1, Switches, Telephony, LAN-WAN, WAN, TCP/IP, Computer Network..., Wireless Networking, Team Management, Call Centers, Program Management, Cloud Computing, Managed Services, IP, Ethernet, Broadband, Data Center, SIP, Cabling, Vendor Management, Unified Communications, Avaya Technologies, Information Technology, Customer Service, Training, Leadership, Project Management, Asterisk
Education
Pensacola State College 1988 — 1990
Information Technology
B.T. Washington 1984 — 1988
Diploma
Helm August 2011 - Present
Helm April 2010 - August 2011
Helm 2009 - 2010
Helm 2003 - 2009
Helm 2000 - 2003
BellSouth Telecommunications 1998 - 2000
Skills
Purchasing, Inventory Management, Supply Chain, Logistics, Strategic Planning, Budgets, Procurement, Process Improvement, Negotiation, Supply Chain Management, Product Development, Cross-functional Team..., Contract Negotiation, Operations Management, Strategic Sourcing, Forecasting, Account Management, Continuous Improvement, Team Building, B2B
Education
Michigan State University 1994 — 1998
BA, Supply Chain Management
RE/MAX Horizons October 2006 - Present
RE/MAX Horizons Realty October 2006 - Present
Bellsouth Telecommunications May 1970 - October 2005
Skills
Sellers, First Time Home Buyers, VA, Real Estate, Single Family Homes, Relocation, Waterfront, Investment Properties, New Home Sales, Foreclosures, Referrals, Condos, Buyer Representation, New Homes, Short Sales, Investors, REO, Listings, e-PRO, Real Estate Transactions, Selling, Negotiation, Luxury, International Real..., Seniors, Townhomes, HUD, Vacation Homes, Income Properties, FHA, Residential, Investments, Construction, Purchase, Realty, Purchasing, Relocations, Real Estate Investment, First Time Buyers, Resale, Land, Home, Second Homes, 1031 Exchanges, Distressed Property, Home Marketing, Second Home, Sellers Agent, Real Estate Negotiation
Education
Nova Southeastern University 1990 — 1992
Master of Business Administration (MBA)
Nova University 1990 — 1992
B. S. Business Administration, Management
Rollins College 1987 — 1990
Bachelor, Organizational Behavior
Regions Financial Corporation July 2014 - Present
BBVA Compass (contracted through ITAC Solutions) March 2014 - June 2014
Influence Health (formerly MEDSEEK) August 2008 - December 2013
Merge Healthcare (formerly Emageon) November 2007 - June 2008
Merge Healthcare (formerly Emageon) October 2006 - November 2007
Accenture June 1998 - September 2006
BellSouth Telecommunications January 1984 - May 1998
Skills
Software Project..., SDLC, Process Improvement, Business Analysis, Healthcare Information..., Product Management, Requirements Analysis, Integration, Healthcare, Program Management, Requirements Management, Project Planning, Project Management, Release Management, Software Development, Requirements Gathering, Software Documentation, PMO, Business Process, SaaS, Visio, MS Project, Vendor Management, PMP, Testing, Agile Methodologies, IT Strategy, Business Intelligence, Software Implementation, Quality Assurance, Project Portfolio..., Agile & Waterfall..., Product Development, User Groups, Product Road Mapping, Axure, Software Prototyping, Rally, Workflow Management
Education
University of Alabama at Birmingham 1988 — 1992
Master Business Administration
Mississippi College 1979 — 1983
B.S., Computer Science
Ryft May 2015 - Present
Spirent Communications January 2015 - April 2015
Spirent Communications September 2002 - December 2014
Telcordia Technologies December 1998 - September 2002
Siemens Stromberg-Carlson August 1995 - August 1997
BellSouth Telecommunications 1990 - 1995
Skills
Testing, Telecommunications, Sales Engineering, Ethernet, System Automation, Integration Services, Management, Operations Management, Solution Implementation, Integration, Switches, Product Management, Business Analysis, TCP/IP, IPTV, VoIP, IP, SIP, Wireless, Mobile Devices, Network Design, Open Source Software, SSIS, MPLS, DSL, CDMA, Networking, Computer Network...
Education
Nova Southeastern University 1994 — 1995
Business Administration
Stevens Institute of Technology 1978 — 1982
BE, Engineering
Northrop Grumman June 2011 - Present
AT&T June 2007 - June 2011
Technology Bridge May 2005 - June 2007
BellSouth Telecommunications May 2003 - May 2005
Skills
PMP Certification..., Vendor Management, Software Development, SDLC, Project Management, Program Management, Process Improvement, PMP, Management, Integration, CRM, Agile Methodologies, Visio
Education
Mercer University - Stetson School of Business and Economics 1994 — 1997
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences, General
BlazeSports America January 2015 - Present
Health Marketing Works January 2014 - January 2015
Reaching for the Stars. A Foundation of Hope for Children with Cerebral Palsy November 2004 - January 2015
Dohmen Life Science Services December 2011 - August 2012
eMediagroup 2000 - December 2011
Cox Interactive Media 1997 - 2000
BellSouth Telecommunications 1995 - 1997
Hyatt Hotels and Resorts Worldwide 1990 - 1995
Foote, Cone & Belding 1988 - 1990
Leo Burnett 1985 - 1988
Skills
Brand Management, Marketing Communications, Social Media, Marketing, Public Relations, Strategic Planning, Advertising, Media Relations, Market Research, Strategic Communications, Healthcare, Event Management, Public Speaking, Non-profits, Marketing Strategy, Pharmaceutical Industry, Thought Leadership, Digital Marketing, Integrated Marketing, Social Media Marketing, Brand Architecture, Campaigns, Relationship Marketing, Business Development, Market Analysis, Product Launch, Project Management, Marketing Management, Nonprofits, Start-ups, Corporate Communications, SEO, Leadership, Cross-functional Team..., CRM, Market Planning, Analytics
Education
Northwestern University
MA
The University of Chicago
University of Illinois at Urbana-Champaign
BA
NC State University College of Engineering August 2014 - Present
Duke University September 2004 - August 2014
UNC School of Medicine 2000 - 2004
BellSouth Telecommunications 1989 - 1999
Skills
Public Speaking, Training, Microsoft Office, Team Leadership, Grant Writing, Program Management, Staff Development, Strategic Planning, Educational Leadership, Curriculum Design, Project Management, Nonprofits, Non-profits, Classroom, Leadership, Program Development, Coaching
Education
University of NC - Chapel Hill 1998 — 2000
Genetics
North Carolina State University 1985 — 1989
BS ECE, Engineering
Coca-Cola Enterprises February 2004 - Present
Primerica August 2005 - August 2012
BellSouth Telecommunications 2000 - November 2003
Popeyes Louisiana Kitchen 1997 - 2003
CVS Caremark Corporation 1995 - 1997
Big B Drugs 1994 - 1996
Skills
Customer Service, Employee Relations, Coaching, Teamwork, Customer Relations, Operations Management, Hiring, Team Building, Customer Retention, Performance Management, Training, Microsoft Office, Team Leadership, Marketing, Management, Program Management, Retail, Inventory Management, Leadership Development, Time Management, Account Management, Sales Management, Process Improvement, Negotiation, Human Resources, Microsoft Word, Leadership, CRM, Sales Operations, Forecasting, Merchandising, Recruiting, Employee Training, Microsoft Excel, Customer Satisfaction, Sales, Strategic Planning, Pricing, P, Cross-functional Team..., Interviews
Education
Morehouse College 1993 — 1997
Body Therapy Institute 2011 - Present
Franklin Therapeutic Massage, LLC November 2006 - Present
Body Therapy Institute August 1996 - Present
Ben C. Franklin, Therapeutic Massage September 1995 - November 2006
BellSouth Telecommunications September 1972 - April 2000
Skills
Bodywork, Myofascial Release, Relaxation, Swedish, Teaching, Therapeutic Massage, Therapists, Wellness, Public Speaking, Holistic Health, Customer Service, Fitness, Healing, Healthcare, Meditation, Microsoft Office, Microsoft Word, Strategic Planning, Stress, Stress Management, Treatment, Wellbeing, Wellness Coaching, Yoga
Education
Body Therapy Institute 1994 — 1995
Diploma, Massage Therapy Certification Program
North Carolina State University 1966 — 1980
BSEE, Electrical and Electronics Engineering
City of Charlotte March 2006 - Present
BTG Consulting Services, Inc. January 1997 - March 2006
BellSouth Telecommunications 1983 - 1996
Skills
Organizational..., Organizational Change, Leadership Development, Organizational..., Training & Development, Training Delivery, Strategic Planning..., Large Group Facilitation, Team Building, Customer Service..., Succession Planning, Business Process..., Strategic Planning, Change Management, Training, Workshop Facilitation, Human Resources, Policy, Coaching, Personnel Management, Employee Training, Performance Management, Leadership, Talent Management, Employee Engagement, Executive Coaching, Onboarding, Career Development, Program Management, Performance Improvement, Instructional Design, Organizational Design, Performance Consulting, Employee Relations, Conflict Resolution, Staff Development, Management Consulting, Career Counseling, Blended Learning, Government, Management Development, E-Learning, Consulting, MBTI, Needs Analysis, 360 Feedback, Culture Change, Resume Writing, Organizational Learning, Executive Development
Education
Pfeiffer University
MS, Organizational Management
University of North Carolina at Chapel Hill
BS, Business Administration
Cosmicom.net May 2004 - Present
France Telecom May 2002 - April 2004
Equant July 2000 - May 2002
Equant July 1998 - July 2000
SITA July 1996 - July 1998
SITA July 1994 - July 1996
BellSouth Telecommunications May 1985 - May 1995
AT&T January 1981 - May 1985
Skills
Telecommunications, VoIP, Managed Services, IP, Network Design, Cisco Technologies, Service Management, Service Delivery, Unified Communications, ITIL, Pre-sales, Program Management, MPLS, WAN, Integration, VPN, Networking, Disaster Recovery
Education
TELCO Institutes 1976 — 2014
Certifications, Telecommunications
North Carolina Agricultural and Technical State University 1970 — 1975
BSc, Econometrics
Central High School - 229 1967 — 1970
Bachelor of Arts (BA)
AT&T December 2014 - Present
The Home Depot (Contractor; Proven Method) October 2013 - November 2014
PSSI, Consulting June 2012 - August 2013
The Home Depot December 2010 - June 2012
M. Crawford Consulting, LLC April 2009 - June 2012
GNLI 2010 - 2011
AT&T January 2007 - May 2008
BellSouth Telecommunications November 2006 - January 2007
WEOP 2003 - 2007
BellSouth Telecommunications April 2003 - November 2006
Education
Lowndes High
Mercer University - Stetson School of Business and Economics
AT&T February 2008 - Present
Bellsouth Telecommunications January 2006 - February 2008
Bellsouth Telecommunications January 2005 - January 2006
Bellsouth Telecommunications October 2002 - January 2005
Skills
Outside Plant, TIRKS, OSP, T1, FTTP, DSL, DWDM, Telecommunications, Fiber Optics, Optical Fiber, DS3, DS0, Computer Network..., Frame Relay, Telephony, MPLS, ATM networks, Broadband, Vendor Management, Wireless, Managed Services, Ethernet, VoIP
Education
Nash Community College 1992 — 1993
Industrial Pharmaceutical
AT&T February 2013 - Present
AT&T January 2010 - February 2013
AT&T November 2005 - December 2009
BellSouth Telecommunications September 2000 - November 2005
Viking Range Corporation 1999 - 2000
Mississippi State University 1997 - 2000
Skills
SDLC, Warehousing, Resource Allocation, Six Sigma, Supply Chain Management, Process Improvement, Vendor Management, Procurement, Strategy, Iso 9000, Quality Assurance, Visio, Customer Satisfaction, Sales, Internal Audit, Cross-functional Team..., Contract Negotiation, Inventory Management, Oracle, Microsoft Office, E-commerce, Logistics, Transportation, Access, Start-ups, Budgets, Microsoft Excel, Supply Chain, Reverse Logistics, Sales Operations, Strategic Planning, Operations Management, Quality Management, Security
Education
Villanova University 2004 — 2005
Master's Certificate, Information Systems and Technology Project Management
Mississippi State University 1998 — 2000
Master of Science in Business Administration (MSBA), Information Systems
Mississippi State University 1997 — 2000
Master of Business Administration (MBA), Management
Mississippi State University 1992 — 1996
B.S., Microbiology / Pre-Med
AT&T March 2008 - Present
AT&T March 2008 - Present
Brown University 2011 - 2011
PAETEC November 2004 - December 2007
PAETEC Communications 2004 - 2007
Aloha Experience/SheGear September 1997 - October 2004
Multilink 1994 - 1997
BellSouth Telecommunications July 1987 - December 1994
BellSouth Telecommunications 1991 - 1994
Key Pharmaceuticals 1984 - 1987
Skills
VoIP, MPLS, WAN, Avaya, Cisco, IVR, Security, Colocation, Frame Relay, CTI, Mobile, Adtran, Telecommunications, Unified Communications, Telephony, Solution Selling, Consultative Selling, PBX, Long Distance, Managed Services, Wireless, LAN/WAN, SIP Trunking, T1, Data Center, Direct Sales, Cloud Computing, Hosted Services, Account Management, Call Center, SaaS, Sales Management, Sales Process, IP, Wireless Networking, Switches, Hosted VoIP, Ethernet, Voice Services, Video Conferencing, RFP, Contract Negotiation, Fiber, Customer Service, CPE, SIP, Selling, Sales Support, New Business Development, Collocation
Education
University of Pennsylvania - The Wharton School 1980 — 1982
MBA
Oglethorpe University 1974 — 1978
BS
Oglethorpe University 1974 — 1978
B.S.
Nova high School 1969 — 1974
General
MEGOHMS Consulting Services June 1994 - Present
REICAUSTIN October 2007 - June 2014
BellSouth Telecommunications May 1972 - September 2006
Skills
Technical Writing, Business Analysis, Real Estate, Entrepreneur, Strategic Planning, Business Planning, Public Speaking, Real Estate Investment, Operations Management, Management Consulting, Problem Solving, Analysis, Planning, Business Strategy, Project Planning, Entrepreneurship, Project Management, Telecommunications, Leadership, Training, Management, Strategy, Program Management, Consulting, Change Management, Business Development, Start-ups, Networking, Human Resources, Marketing Strategy, Non-profits, Marketing, Organizational..., Social Networking, Real Estate Investor, Budgets, Time Management, Sales, Cross-functional Team..., Vendor Management, Access, Finance, CRM, Nonprofits, Recruiting, Risk Management, Small Business..., Account Management, Executive Coaching, Business Networking
Education
Troy University 1992 — 1994
Master of Science in Management, Management, 3.89
Northwood University 1996 — 1998
Bachelor of Business Administration (BBA), Management Information Systems, 3.69
Nova Southeastern University 1990 — 1992
Bachelor, Management
Xerox Business Services 2006 - Present
Valor Telecom 2004 - 2006
BellSouth Telecommunications 1999 - 2003
XO Communications (formerly Nextlink Communications) 1996 - 1998
Southeastern Telecom 1995 - 1996
Skills
Vendor Management, Contract Negotiations, Telecommunications, Outsourcing, Process Improvement, Contract Negotiation, Change Management, Program Management, Project Management, Team Leadership, Cross-functional Team..., Business Process..., IT Management, IT Service Management, Procurement, Service Delivery, Sourcing, Strategic Sourcing, Business Process, IT Outsourcing, Management, Leadership, BPO, IT Strategy
Education
Middle Tennessee State University 1990 — 1993
BS
Morristown East High School 1986 — 1990
AT&T September 2012 - Present
Wal-Mart Stores Inc. March 2010 - July 2012
Resources Global Professionals March 2008 - July 2010
BellSouth Telecommunications 2001 - 2007
Bellsouth February 1999 - March 2003
AT&T 1990 - 1998
Skills
Program Management, Microsoft Office, Retail, SOX, Project Portfolio..., SDLC, Vendor Management, Business Analysis, Master Data Management, ERP, Data Warehousing, Business Intelligence, Strategic Planning, Customer Relations, Management Consulting, PMP, PMO, Consultancy, Business Strategy, Account Management, Staff Augmentation, Negotiation, Process Improvement, Sourcing, ETL, Change Management, MS Project, Process Engineering, Resource Management, Project Planning, Business Process..., Cross-functional Team..., PMI, Budgeting, Vendor Relations, Clarity, Software Project..., Project Delivery, Databases, Visio, Project Governance, Team Building, Planning, Project Implementation, Business Process, Technical Recruiting, Contract Management, PMBOK, Requirements Analysis, Six Sigma
Education
National Louis University 1993 — 1995
AT&T Mobility February 2012 - Present
at&t July 2005 - February 2012
BellSouth Telecommunications 1998 - 2007
bellsouth August 1998 - May 2005
AT&T Labs, Inc. April 1991 - August 1998
Education
Michigan State University 1985 — 1991
Master's degree, Computer Engineering
Verizon Telematics, Inc. March 2011 - Present
Verizon Telematics, Inc. March 2011 - May 2015
Hughes Telematics, Inc. March 2011 - October 2014
- September 1998 - March 2011
InterCall March 2008 - September 2010
Dryads Dancing 2005 - 2009
Accretive Commerce May 2007 - September 2007
BellSouth/ATT December 2000 - May 2007
BellSouth 2000 - 2007
BellSouth Telecommunications 2000 - 2007
Skills
Data Analysis, Matrix Management, Billing Systems, Provisioning, Program Management, Process Improvement, Project Management, PMP, Telecommunications, Leadership, Management, PMO, Start-ups, Requirements Analysis, Integration, Team Leadership, Cross-functional Team..., Agile Methodologies, Quality Assurance, Marketing, Vendor Management, CRM, Wireless, Business Planning, Testing, Business Process..., E-commerce, Team Management, Six Sigma, SDLC
Education
University of North Carolina at Chapel Hill 1982 — 1984
Bachelor's degree
Peace College 1980 — 1982
AA
Kinston High School
Winn-Dixie October 2011 - Present
GFG Management February 2009 - December 2011
Steak-Out Franchising January 2007 - July 2008
Supply Management Services February 2005 - December 2006
Ford Motor Company December 2002 - July 2004
BellSouth Telecommunications June 1999 - October 2002
Skills
Inventory Control
Education
Michigan State University
B.A., Supply Chain Management
AT&T Sr. IT Client Account Manager / Client Relationship ManagerAT&TJanuary 2004 - Present
BellSouth Long Distance November 2000 - September 2004
BellSouth January 1997 - November 2000
BellSouth Telecommunications July 1990 - January 1997
Skills
Supplier Evaluation, Relationship Management, Training, Business Process, Competitive Analysis, Vendor Management, Troubleshooting, Networking, Software Development, Outsourcing, Call Centers, Cross-functional Team..., Product Management, Program Management, Telecommunications, SDLC, Strategic Partnerships, Managed Services, Leadership, Wireless, Sales, Management, Integration, Cloud Computing, VoIP, Solution Selling
Education
The George Washington University - School of Business 1997 — 2000
Masters Certificate, Project Management
Wake Technical Community College 1995 — 1997
Computer Science
Wake Technical Community College 1985 — 1988
Certified Floral Designer, Floral Design & Interior Design
North Carolina State University 1984 — 1985
Accounting and Business/Management
Louisburg College 1983 — 1984
Business Management & General Studies
AT&T November 2010 - Present
AT&T March 2010 - November 2010
AT&T July 2008 - March 2010
AT&T October 2003 - July 2008
BellSouth Telecommunications July 1995 - October 2003
BellSouth Telecommunications April 1992 - July 1995
Skills
Troubleshooting, DSL, Networking, Optical Fiber, Technical Support, Telecommunications, ADSL, Wireless, VoIP, Call Centers, IP, Ethernet, Computer Network..., T1, MPLS
Education
Miami Dade College 1989 — 1991
General Studies
Oracle July 2012 - Present
Vitrue, Inc. March 2011 - June 2012
AT&T May 2006 - March 2011
BellSouth Telecommunications January 1999 - May 2006
BellSouth Telecommunications April 1997 - December 1998
Skills
Software Project..., Product Management, Process Optimization, Project Managment, Leadership, Project Management, Cross-functional Team..., Change Management, Software Development, Software Development..., SaaS, Management, Analysis, Data Analysis, Sales, Social Media Marketing, Process Improvement, Digital Marketing, Consulting, Strategic Partnerships, Strategy, CRM, Strategic Planning, Program Management
Education
Mercer University 1986 — 1991
B.S., Computer Science, Math Minor
Mercer University
Bachelor of Science (B.S.)
McKim & Creed, Inc June 2005 - Present
McKim & Creed 2005 - Present
ITC^DeltaCom October 2003 - May 2005
Business Telecom, Inc. August 2000 - September 2003
BellSouth Telecommunications September 1998 - August 2000
So Deep, US, P.C. September 1994 - August 1998
Skills
Surveying, Stormwater Management, Water, Civil Engineering, Grading, GPS, GIS, LiDAR, Drainage, Erosion Control, Water Treatment, Subdivisions
Education
Knowledge Source 2012 — 2012
Project Management, Pass
Global Knowledge 2010 — 2010
Project Management, Pass
North Carolina State University 1990 — 1994
Bachelors, Geophysics
University of North Carolina at Pembroke 1987 — 1990
Mathematics
AT&T - OSD November 2007 - Present
BellSouth Telecommunications May 2001 - October 2007
RapidStream (WatchGuard) August 2000 - March 2001
Skills
Gradle, JAXB, Weblogic, JDBC, OOAD, JMS, Unix Shell Scripting, J2EE, SOAP, Shell Scripting, EJB, Unix, Web Services, Servlets, Ant, Rational Rose, Application Development, Oracle SQL, Java, Object Oriented Design, Tomcat, Scalability, Solaris, Hibernate, XML, SDLC, Linux, C, Software Development, Eclipse, Spring, Spring Webflow, Spring Integration, JPA, Groovy, Oracle, Java Enterprise Edition, SQL, Struts, PL/SQL, Agile Methodologies, Perl, JBoss Application Server, JSP, Enterprise Architecture, Websphere, JUnit, WebLogic, Spring Framework, Integration
Education
Georgia Institute of Technology - Georgia Tech College of Management 2012 — 2013
Master of Business Administration (MBA), Management Of Technology
National Institute of Technology Calicut 1994 — 1997
Master of Computer Applications (M.C.A.), Computer Science
St. Alberts College, Ernakulam 1991 — 1994
Bachelors, Physics
Xirrus December 2014 - Present
Mission Critical Systems May 2005 - December 2014
Miami Dade College December 2001 - May 2005
OneChem, Ltd April 2001 - December 2001
BellSouth Telecommunications December 2000 - June 2001
Tem Systems Inc September 1999 - January 2001
Assurant May 1998 - September 1999
Beckman Coulter July 1997 - July 1998
TigerDirect.com January 1995 - July 1997
Skills
English, Portuguese, Spanish, Firewalls, Security, Network Security, Checkpoint Security, Aruba Wireless, Websense, Network Design, Network Architecture, VMware, Checkpoint, Network Administration, CCSE, IPS, DLP, CISSP
Education
Miami Dade College
South Florida International Academy
C3H, LLC July 2012 - Present
Cheever Realty, Inc 2002 - Present
Tekmark Global Solutions November 2010 - June 2012
BellSouth Telecommunications 1996 - 2002
Skills
Telecommunications, Account Management, Software Development, Strategy, Process Improvement, Access, Project Management, Business Analysis, SDLC, Requirements Analysis, Cloud Computing, Integration, Management, Enterprise Software, Security, Data Center, Vendor Management, Business Intelligence
Education
Mercer University
BA, Information Systems
Keller Williams Realty Atlanta Perimeter August 2000 - Present
BellSouth Telecommunications 1969 - 1996
Skills
Sellers, REO, Foreclosures, For Sale By Owner, First Time Home Buyers, Short Sales, Buyer Representation, Real Estate Transactions, Property, Relocation, Investors, Single Family Homes, New Home Sales, ABR, Condos, Listings, Townhomes, Investment Properties, Referrals, Rentals, New Homes, Contract Negotiation, Real Estate, HUD, Relocation Buyers, Buyers, Real Property, Residential Homes, Real Estate Financing, Property Management, Seniors, FHA, Selling, Commercial Real Estate, Seller Representation, Resellers, Luxury, Home Staging, Real Estate Development, SFR, Brokerage, Real Estate Investment..., Sales, Negotiation, Management
Education
Miami Dade College
Associate of Arts
Southwest Miami High School
Husqvarna March 2014 - Present
Husqvarna Group April 2006 - March 2014
Husqvarna Group March 2005 - April 2006
Husqvarna Group July 2003 - March 2005
ArvinMeritor 1999 - 2003
Volvo Construction Equipment 1997 - 1998
BellSouth Telecommunications 1995 - 1996
Skills
GD&T, Catia, DFMEA, Design for Manufacturing, Product Design, Pro Engineer, FMEA, Injection Molding, Stamping, PPAP, Finite Element Analysis, Tolerance Analysis, Design Engineering, Sheet Metal, CAD, Product Development, Leadership, Problem Solving, warranty reduction, Cost Saving Initiatives, Lean Manufacturing, Manufacturing, Root Cause Analysis, Plastics, Continuous Improvement, Engineering Management, Geometric Dimensioning..., CATIA, PTC Creo
Education
North Carolina State University 1999 — 2003
Master, Engineering
North Carolina State University 1993 — 1999
BS, Engineering
Chevron Pipe Line January 2009 - Present
Electronic Data Systems August 2006 - April 2008
Electronic Data Systems June 1997 - August 2006
BellSouth Telecommunications December 1992 - May 1998
BellSouth Telecommunications March 1983 - December 1992
BellSouth Telecommunications September 1978 - March 1983
Education
Millsaps College 1973 — 1976
B.S., Mathematics
Millsaps College 1973 — 1976
B.S., Mathematics
Bomgar Corporation February 2012 - Present
Bomgar Corporation October 2008 - Present
US Army Corps of Engineers May 2005 - October 2008
BellSouth Telecommunications January 2001 - July 2004
Skills
C++, Java, Linux, MySQL, SQL, Visual Studio, Windows, Python, Android Development, Subversion, Security, Servers, TCP/IP, Software Development, Enterprise Software, Cloud Computing, Bash, Databases
Education
Mississippi State University 2004 — 2006
Masters, Computer Science
Mississippi State University 1999 — 2004
Bachelors, Computer Science
Kean Miller May 1998 - May 2009
BellSouth January 1981 - August 1994
BellSouth Telecommunications 1984 - 1994
AT&T January 1978 - December 1980
South Central Bell September 1971 - December 1977
Pacific Telephone December 1969 - August 1971
Skills
Legal Research, Civil Litigation, Litigation, Legal Writing, Torts, Product Liability, Class Actions
Education
Samford University, Cumberland School of Law 1994 — 1997
J.D., Law
Pace University - Lubin School of Business 1979 — 1981
MS, Management
McNeese State University 1966 — 1969
BS, Home Economics in Business
BYERS ENGINEERING COMPANY April 2008 - Present
BYERS ENGINEERING COMPANY April 2008 - Present
BellSouth Telecommunications January 2000 - January 2001
BellSouth Telecommunications January 1999 - January 2000
OSPE January 1997 - January 1998
Education
Mercer University 1994 — 1997
BS, Engineering; Mechanical Engineering
GEORGIA STATE UNIVERSITY
MBA, Management and International Business
AT&T April 2014 - Present
AT&T October 2009 - December 2013
BellSouth November 2007 - October 2009
BellSouth Business 1998 - October 2009
BellSouth Telecommunications 1998 - 2007
Skills
Account Management, Sales Support, Consultative Selling, Wireless, Telecommunications, IP, Disaster Recovery, Solution Selling, Managed Services, VoIP, Sales, Direct Sales, Selling, Networking, Telephony, Unified Communications, SaaS, Data Center, Customer Satisfaction, Sales Operations, MPLS, Co-location, Sales Process, Network Design, Cloud Computing, SIP Trunking, Professional Services, Channel Partners, WAN, PRI, Call Centers
Education
Middle Tennessee State University 1985 — 1987
Marketing
The University of New Mexico - Robert O. Anderson School of Management 1984 — 1985
Teachscape April 2010 - Present
Ramsey Enterprises 2009 - 2010
Volt Services (PharMerica) October 2006 - December 2008
BellSouth Telecommunications March 2000 - August 2006
BellSouth Telecommunications July 1998 - March 2000
Skills
Vendor Management, Cross-functional Team..., Leadership, E-Learning, Leadership Development
Education
The George Washington University 1996 — 1998
Master's Certificate, Project Management
Northern Illinois University
Bachelor of Arts, Cum Laude Journalism/Communications
CIGNA 2005 - 2008
BellSouth Corporation May 2005 - September 2005
BellSouth Long Distance May 2002 - April 2005
Bellsouth Affiliate Services Corporation March 1999 - May 2002
BellSouth Telecommunications March 1997 - March 1999
BellSouth Corporation March 1994 - February 1997
Skills
Financial Reporting, GAAP
Education
University of North Carolina at Charlotte 2009 — 2011
MBA, Finance and Accounting, G.P.A. 3.77
Louisiana Tech University 1985 — 1990
Bachelor's degree, Accounting
DSM Technology Consultants July 2014 - Present
DSM Technology Consultants August 2010 - July 2014
HCE March 2007 - July 2010
The Home Depot July 2003 - June 2006
Computers Unlimited September 2001 - April 2003
Integrity Computing LLC. June 2000 - June 2001
BellSouth Telecommunications August 1998 - June 2001
Skills
IIS, Help Desk Support, Salesforce.com, LAN-WAN, Business Intelligence, VMware ESX, Security, Team Management, Storage Area Networks, vSphere, Cabling, Microsoft Office, VMware, Solution Selling, VMware Infrastructure, Windows Server, Powershell, Firewalls, Product Development, Business Strategy, Leadership, HP, Data Center, Virtualization, Dell PowerEdge Servers, Cloud Computing, Disaster Recovery, VDI, Hyper-V, Microsoft Exchange, Servers, SCCM, DNS, Network Security, Networking, SAN, Management, Infrastructure
Education
Polk Community College 2007 — 2008
Network Engineering
University of West Florida 2001 — 2002
Computer Science, Computer Science, 3.5
Key West High School 1998 — 2001
High School
The ANBY Group Inc September 2014 - Present
Source One November 2011 - Present
The ANBY Group May 2009 - Present
RTS Associates 2007 - 2011
Better Homes and Gardens Real Estate Metro Brokers 2008 - 2009
Cold Stone Creamery March 2004 - September 2008
BellSouth Telecommunications May 1976 - May 2006
Skills
Project Management, Training, ATM networks, Cables, Network Infrastructure, Contract Management, Product Development, Cross-functional Team..., Negotiation, Selling, Real Estate, Contract Negotiation, Team Building, Customer Service, Customer Satisfaction, Property Management, Telecommunications, Marketing, Leadership, Sellers, Residential Homes, Foreclosures, Short Sales, Real Estate Transactions, Relocation, Budgets, Management, Sales
Education
Nova Southeastern University 1993 — 1995
MBA, Business Administration
Saint Leo University 1989 — 1992
BA, Business Administration
price high
University of Miami, Miller School of Medicine August 2013 - Present
IBM July 2003 - April 2010
Bellsouth.net January 2001 - January 2003
BellSouth Technology Services, Inc January 2000 - January 2001
Electronic Digital Services January 1997 - January 2000
BellSouth Telecommunications January 1981 - January 1997
Southern Bell January 1979 - January 1981
Miami Children's Hospital January 1975 - January 1979
Skills
Vendor Management, Data Center, Software Documentation, Customer Service, Human Resources, Budgets, Process Improvement
Education
Miami Dade College
Associate in Science, Medical Records Technology
Broward College
HITECH, Health Information Technology
Miami Dade College
Certificate Degree, Medical Coder and Biller Specialist
BellSouth Telecommunications June 1979 - May 2007
Education
North Carolina State University 1970 — 1972
attended 2 yrs, Economics
BellSouth Telecommunications July 1976 - September 2007
Skills
Wine Tasting, Marketing Strategy, Customer Service, Wine
Education
Loyola University New Orleans 1985 — 1986
Master of Business Administration (MBA)
Oklahoma State University 1971 — 1975
Bachelor's degree, Landscape Design
Verizon Wireless November 2010 - Present
Alltel Wireless March 2007 - November 2010
BellSouth Telecommunications June 2000 - March 2007
Education
Southern Polytechnic State University 2002 — 2004
MS, Computer Science
Mercer University 1997 — 2000
BS, Information Systems
Jacksonville Transportation Authority April 2013 - Present
Jacksonville Transportation Authority April 2013 - Present
San Francisco Municipal Transportation Agency October 2006 - April 2012
San Francisco Municipal Transportation Agency October 2006 - June 2011
BellSouth Telecommunications March 1987 - September 2002
Skills
Project Management, Project Planning, MS Project, Project Coordination, Program Management, Contract Management, Budgets, Operations Management, Microsoft Office, Process Improvement, Microsoft Excel, Analysis, Certified Project..., Facilitators, Department Budgeting, Risk Management, Process Scheduler, Vendor Management, Business Analysis, Policy, Proposal Writing, Government, Team Leadership, Change Management, Team Building, Procurement
Education
Mercer University - Stetson School of Business and Economics 1995 — 1997
MBA, General Management & Marketing
Tennessee State University
BBA, Business Managenent
AT&T Mobility January 2011 - Present
AT&T Mobility August 2007 - December 2010
AT&T June 2007 - October 2008
BellSouth Telecommunications November 1998 - May 2007
Skills
Sales Management, Retail Management, Call Center, Profit & Loss Management, Direct Sales, Solution Selling, Wireless, Sales Operations, Customer Retention, Account Management, Quotas, Sales Process, Channel, Customer Experience, Customer Satisfaction, Managed Services, Mobile Devices, Sales, Strategy, Selling, Strategic Partnerships, Team Leadership, P&L Management, Call Centers, Salesforce.com, B2B, Store Management
Education
Webster University 1981 — 1983
Master of Arts (MA), Business Administration and Management, General
Providence College 1975 — 1979
BA, Sociology
CGI June 2015 - Present
MD&E CLARITY November 2002 - April 2015
BellSouth Bussiness July 1999 - October 2002
BellSouth Business June 1998 - July 1999
BellSouth Telecommunications September 1996 - June 1998
BellSouth Telecommunications May 1995 - September 1996
BellSouth Business January 1993 - May 1995
Skills
Analysis, Management, Training, Business Analysis, Visio, Leadership, Business Process, Sales, Marketing, Data Analysis, Telecommunications, Account Management, Process Improvement, Vendor Management, Cross-functional Team..., Project Management, Program Management
Education
University of North Alabama 1969 — 1970
Elementary Education and Teaching
Northeast Mississippi Community College 1968 — 1969
Data Processing
Free Agent - Seeking Human Resources Opportunity December 2012 - Present
Wells Real Estate Funds April 2003 - November 2012
BellSouth Telecommunications December 1999 - October 2002
Skills
Microsoft Office, Employee Relations, 401k, Payroll, Vendor Management, Employee Engagement, Talent Acquisition, HRIS, Human Resources, Benefits Administration, Deferred Compensation, Management, FMLA, Budgets, Employee Training, Onboarding, Insurance, Policy, Process Improvement, New Hire Orientations, Employee Benefits
Education
Medaille College 1980 — 1985
Business Management, Business
AIG US Warranty October 2013 - Present
Service Net Warranty January 2009 - Present
Jefferson County Public Schools 2003 - 2012
Medical Credit Bureau January 2006 - January 2009
H&R Block 2008 - 2009
The Meat Store January 2003 - January 2005
Sears 2003 - 2005
Bellsouth Telecommunications January 2001 - January 2003
Skills
Call Center, Customer Satisfaction, Customer Service, Process Improvement, Microsoft Excel, Microsoft Office, Team Building, Microsoft Word, Financial Analysis, PowerPoint, Outlook, Operations Management, Accounting, Management, Forecasting, Budgets, Call Centers, Payroll, System Administration
Education
National College 2008 — 2014
Associates of Science, Accounting
National College 2008 — 2014
Diploma, Computer Application
AT&T July 2010 - Present
EDS Technologies January 1998 - June 2010
Bellsouth Telecommunications August 1990 - December 1998
Skills
ITIL, Servers, HP-UX, Windows, IT Service Management, Red Hat Linux, Solaris, Data Center, Project Management, Networking, Integration, Disaster Recovery, Telecommunications, System Administration, Troubleshooting, Management
Education
North Carolina Agricultural and Technical State University 1985 — 1990
Bachelor's Degree, Computer Science
Independence High School
ADP March 2011 - Present
AT&T Advertising Solutions June 2006 - October 2009
BellSouth Advertising & Publihsing October 1995 - June 2006
BellSouth Telecommunications July 1993 - October 1995
Bellsouth Advertising & Publishing September 1988 - July 1993
BellSouth Advertising & Publishing August 1984 - September 1988
Southern Bell October 1979 - August 1984
Skills
Cold Calling, Salesforce.com, Account Management, B2B, Advertising, Customer Service, Sales, Sales Process, Training, Lead Generation, Leadership, Team Building, Marketing, Employee Benefits, Management, Payroll, Time Management, Customer Retention, Human Resources, Recruiting, Selling, ADP Payroll, CRM, Direct Sales, Employee Training, Benefits Administration, Performance Management, Talent Acquisition, Sales Presentations, Coaching, Call Centers, Sales Operations, Employee Relations, Onboarding, Hiring, Deferred Compensation
Education
Miami Dade College 1989 — 1991
Business
Century 21 Maselle & Associates January 2013 - Present
TEC of Jackson, Inc. October 2007 - August 2012
TEC of Jackson October 2007 - August 2012
First Priority Insurance Agency July 2006 - July 2007
Bellsouth Telecommunications March 1998 - July 2006
Skills
Customer Service, Telecommunications, VoIP, IP, T1, Strategic Planning, Sales Management, Team Building, Budgets, Project Management, DSL, Wireless, Social Media, MPLS, Account Management, Marketing, Investment Properties, Sales, Direct Sales, Relocation, First Time Home Buyers, Real Estate, Foreclosures, Single Family Homes, Sellers, Networking, Buyer Representation
Education
Mississippi College 2008 — 2012
Bachelor of Science, Business Administration
Lawrence County High
Cox Communications October 2012 - Present
Cox Communications September 2010 - October 2012
Cox Communications May 2005 - September 2010
Cox Communications May 2004 - May 2005
BellSouth Telecommunications September 2002 - January 2004
BellSouth August 2000 - September 2002
Skills
Extensive knowledge of..., Outlook, PowerPoint, Microsoft Excel, PeopleSoft, Windows Vista, Training, Human Resources, Employee Relations, Customer Satisfaction, Call Centers, Management, Team Leadership, Leadership, Team Building, Employee Benefits, Program Management, Budgets, Strategy, Telecommunications, Coaching
Education
Mercer University 1983 — 1985
Bachelors, Political Science/Sociology
Utility Support Systems, Inc. (USS) 2013 - Present
BELLSouth Telecommunications January 1971 - July 2006
Skills
Troubleshooting, Telecommunications, Broadband, Telephony, Networking, Fiber Optics, Optical Fiber, Computer Network..., Ethernet, VoIP, IP, Network Design, Switches, Wireless, WAN, Cabling
Education
Nicholls State University 1970 — 1974
Dave & Buster's January 2008 - July 2012
Bellsouth Telecommunications August 2000 - December 2006
Skills
Customer Service, Windows, Public Speaking, Budgets, Field Technicians, Electronics, Electrical..., Telecommunications, Computer Hardware, Computer Repair, Video, T-1, Multiplexers, Network Provisioning, Film Cameras, Camera Calibration
Education
Miami Dade College 1998 — 2002
Associate of Science (A.S.), Electrical and Electronics Engineering, A
McKay Rhooms Investments November 2007 - Present
BellSouth Telecommunications 1989 - 2006
C & P Telephone (Verizon) 1977 - 1989
Education
Nova Southeastern University 1994 — 1998
Bachelor's, Business
Bellsouth Telecommunications
Skills
Team Leadership, Team Building, Cross-functional Team..., Microsoft Word, Process Improvement, Leadership, Strategic Planning, Training, Photography, Graphic Design, Illustration
Education
Nashville State Community College
Electronics and Graphic Design
Watkins College of Art Design & Film
Graphic Design, Illustrator and Photography
Blue Cross Blue Shield of Alabama December 2007 - Present
Electronic Data Systems December 1997 - November 2006
BellSouth Telecommunications August 1993 - December 1997
BellSouth Services January 1991 - June 1993
Skills
COBOL, REXX, FORTRAN, ASSEMBLY, PASCAL, JAVA, Visual Basic, WinRunner, MS Word, Excel, Power Point, FrontPage, Access, Outlook, Crystal Reports, Net Objects, Dreamweaver, JCL, File-Aid, NDM, CA7, CA11, SQL, Unix, ISPF, IMS, DB2, VSAM, CHAMP, SharePoint, SDLC, Visio
Education
Brewer State Junior College (Bevill State)
Associate of Science (AS), Computer Science
Mississippi State University
Master of Science in Information Systems, Information Systems
Mississippi State University
Master In Business Administration
Stillman College
Bachelor of Science (B.S.), Computer Science
DAL Global Services October 2001 - Present
AT&T December 2000 - October 2001
MCI Corporation September 1999 - October 2000
USWest July 1994 - April 1999
BellSouth Telecommunications 1984 - June 1994
Skills
Data Entry, Outlook, Administrative..., Customer Service, Microsoft Excel, Spreadsheets, Microsoft Office, Human Resources, Microsoft Word, PowerPoint
Education
Mesa Community College 2002 — 2016
in progress, business
Floyd E Kellam High School 1974 — 1977
Diploma, Business
HP Enterprise Services June 2014 - Present
HP Enterprise Services July 2013 - June 2014
HP Enterprise Services February 2012 - July 2013
Decatur Hand & Physcial Therapy Specialist June 2008 - July 2012
Bellsouth Billing Inc. February 2005 - November 2008
Bellsouth Telecommunications September 2004 - February 2005
Bellsouth Telecommunications January 2004 - September 2004
Bellsouth Telecommunications January 1999 - May 2004
Skills
Software Documentation, Telecommunications, Training, Integration, Management, Project Management, Troubleshooting, Team Leadership, Data Analysis, Quality Assurance, Invoicing, Data Entry, Testing, Unix, Customer Service, Human Resources, Product Management, Wireless, Microsoft Excel, Networking, Operations Management, Process Improvement, Call Centers, Sales Operations, Customer Satisfaction, System Administration, Access, Analysis, Medical Billing, HIPAA, Technical Support, Microsoft Word, Servers, Outlook, Time Management
Education
Omnitech Institute 2008 — 2009
Certificate, Health Information Technology
Columbia Jr College 1989 — 1991
Associate, Business Administration
Market America, Inc. March 2012 - Present
BellSouth Telecommunications December 1969 - January 2006
Skills
Outlook, Customer Service, Coordination, Microsoft Office, Microsoft Word, Sales Management, Event Planning, Training, Typing, Coaching, Sales
Education
Miami Dade College
Trinity International University-Florida
Contractor - IBM July 2014 - Present
ARRIS February 2013 - November 2013
nCircle 2008 - 2012
Cox Communications November 2006 - November 2007
Cox Communications May 2005 - November 2006
BellSouth.NET, BellSouth Telecommunications September 2000 - February 2005
BellSouth Telecommunications January 1998 - September 2000
Skills
Networking, Telecommunications, Cisco Technologies, DHCP, VoIP, TCP/IP, Enterprise Architecture, DNS, Troubleshooting, SS7, Testing, Unix, Enterprise Software, Hardware, QoS, VPN, Switches, Technical Support, Security
Education
Nova Southeastern University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Dekalb County School System August 2004 - Present
BellSouth Telecommunications March 1968 - December 2002
Skills
Microsoft Office, Public Speaking, Leadership Development, Event Planning, Community Outreach, Strategic Planning, Nonprofits
Education
Troy State University 2006 — 2007
Master of Arts (M.A.), Higher Education/Higher Education Administration, 3.80
National-Louis University 1999 — 2003
Bachelor's degree, Business Administration and Management, General, 3.50
David T Howard High 1963 — 1967
Tennessee Business Roundtable January 2013 - Present
Southeast Financial Credit Union 2007 - January 2009
BellSouth Telecommunications August 1991 - December 2006
Skills
Leadership, Legal Research, Policy, Corporate Law, Nonprofits, Commercial Litigation, Civil Litigation
Education
Millsaps College
Bachelor of Arts (B.A.), History
University of Mississippi School of Law
Juris Doctrate
Beckman Coulter July 2015 - Present
Philips Healthcare September 2006 - July 2015
QWEST COMMUNICATIONS CORP May 2004 - September 2006
Bellsouth Telecommunications January 2000 - May 2004
Skills
Troubleshooting, Testing, Electronics, Technical Support, Process Improvement, Capital Equipment, DICOM, Field Service, Healthcare, Quality Assurance, Software Documentation
Education
Northwest Missouri State University 1986 — 1987
Unemployed - seeking working December 2014 - Present
Centralized Showing Service December 2007 - December 2014
BellSouth Telecommunications April 1997 - April 2006
Skills
Construction, Truck Driving, autocollision, Photography
Education
South Piedmont Community College 2015 — 2015
Microsoft Office, computer readiness for the workplace, customer service for the workplace
Pfeiffer University 1986 — 1995
Bachelor of Business Administration (B.B.A.), Business/Commerce, General