Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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Bright House Networks Employees
Bright House Networks November 2013 - Present
Bright House Networks June 2010 - Present
Valpak July 2009 - June 2010
The Tampa Tribune September 2008 - May 2009
Skills
Account Management, Sales, Telecommunications, Cold Calling, Direct Sales, Customer Service, Sales Management, Business Development, Sales Process, VoIP, Lead Generation, Wireless, Customer Satisfaction, Advertising, Sales Operations, Customer Retention, Call Centers, Solution Selling
Education
University of South Florida 2004 — 2008
Bachelor's degree, Mass Communication/Media Studies; Minor in Business Administration
WeVue August 2015 - Present
Spark Apps Inc January 2015 - Present
Post Dinner Conversation Inc January 2013 - Present
OneBrand Marketing January 2013 - May 2015
Bright House Networks June 2014 - December 2014
Paradigm Learning May 2012 - September 2012
Createch Consulting September 2011 - May 2012
Dynavistics, Inc July 2011 - September 2011
Skills
Mobile Applications, iOS development, Objective-C, Swift, Node.js, User Experience, User Interface Design, API Development, PostgreSQL, Git, MySQL, Team Leadership, iOS, Project Management, Databases, Web Applications, Test Driven Development, Continuous Integration, Python, Spanish, Marketing, Xcode, Project Planning, Conflict Resolution, JavaScript, Mobile Devices, Leadership
Education
University of South Florida
Equinix September 2015 - Present
Cott Beverages February 2015 - August 2015
Cott Beverages January 2015 - January 2015
BIC Graphic USA August 2014 - January 2015
Bright House Networks May 2014 - August 2014
Federal Debt Solutions May 2013 - August 2013
Skills
Microsoft Excel, Finance, Leadership, Financial Analysis, Customer Service, Microsoft Word, Financial Modeling, Forecasting, Management, PowerPoint, Risk Management, Public Speaking, Budgets, Data Analysis, Strategic Leadership, Social Media, Statistical Modeling, Sales, Teamwork, Process Improvement, Analysis, Capital Budgeting, Microsoft Office, Marketing, Marketing Strategy, Market Research, Financial Reporting
Education
University of South Florida
Bachelor's degree, Finance, 3.83
Bright House Networks July 2013 - Present
Bright House Networks September 2009 - July 2013
Skills
Sales, Marketing, Telecommunications, Sellers, Credit, Account Management, Marketing Communications, Customer Retention, Real Estate, Direct Sales
Education
University of South Florida
Criminology
Bright House Networks April 2015 - Present
Radio shack October 2011 - April 2014
United States Air Force September 2010 - October 2011
US Navy July 2007 - September 2010
US Navy May 2004 - July 2007
United States Navy September 2002 - May 2004
Skills
Military, Counterterrorism, Weapons, Physical Security, Security, Leadership, Navy, Private Investigations, Surveillance, Enforcement, Police, Software Documentation, Interrogation, Aviation, Maintenance, Firefighting, Military Experience, Teamwork, Security Clearance, Pumps, Patrol, Protection, Crime Prevention, Communication, Military Operations, Inspection, Facilities Management
Education
East Bay Senior High School 1999 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
University of Phoenix
Associate of Arts in General Studies, Computer Software Engineering
University of Phoenix
Bachelor of Science (B.S.), Computer Software Engineering
McKinsey & Company March 2015 - Present
Strayer University January 2014 - March 2015
Publix July 2009 - February 2015
Bright House Networks October 2013 - January 2014
RFB Communications Group April 2013 - October 2013
RFB Communications Group January 2013 - April 2013
Greater New Port Richey Main Street, Inc. May 2012 - July 2012
Skills
Organizational..., Event Planning, Human Relations, Technologically Savvy, Press Releases, Time Management, Social Networking, Facebook, Customer Service, Social Media, Creative Writing, Public Speaking, Public Relations, Blogging, Leadership, Strategic Communications, PowerPoint, Social Media Marketing, Pinterest, Microsoft Office, Media Relations, Ap Style
Education
University of South Florida 2011 — 2013
Bachelor of Arts (B.A.), Mass Communications
LNS Technologies January 2013 - Present
CIS 2008 - 2011
Bright House Networks 2005 - 2008
Best Buy 2002 - 2005
83rd Chemical Battalion 2000 - 2002
310th Chemical Co BIDS 1999 - 2000
US Army December 1993 - October 1998
NCI Building Systems, Inc. May 1995 - 1998
Skills
Server Administration, Active Directory, Disaster Recovery, Microsoft Exchange, Windows Server, System Administration, Network Administration, Technical Support, Group Policy, Watchguard Firewalls, StorageCraft..., Desktop Support..., Firewalls, Dell Appassure, Sonicwall VPN appliance, Chemical and Biological..., Emergency Management, Anti-Terrorism, Weapons and Tactics, Retail Managment, Employee Training, Troubleshooting, Security, Networking, Windows 7, Military Operations, Military Leadership, Intelligence Analysis, Computer Forensics, Sales, Project Management, Customer Service, Training, Team Building, Team Leadership, Strategic Planning
Education
Haralson County High 1991 — 1994
High School
University of Phoenix
Computer and Information Sciences, General
Bright House Networks July 2003 - Present
Skills
Marketing Strategy, Marketing Communications, Marketing Management, Management, Telecommunications, Leadership
Education
University of South Florida 1998 — 2003
Bachelor of Science, Marketing
Bright House Networks April 2015 - Present
Strong College Students Franchising January 2014 - Present
Strong College Students Franchising September 2012 - Present
PricewaterhouseCoopers December 2014 - February 2015
Commercial Moving & Storage December 2008 - February 2012
Builder's First Source June 2006 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, HTML, Public Speaking, Budgets, Editing, Strategic Planning, Negotiation, Sales, Time Management, Teamwork, Social Networking, Leadership, Access
Education
University of South Florida 2012 — 2014
University of Phoenix 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Bright House Networks January 2014 - Present
The CPI Group January 2012 - January 2015
Capital One January 2011 - July 2011
Publix March 2007 - April 2011
Skills
Servers, Linux, Troubleshooting, Hardware, Ubuntu, Red Hat Linux, Computer Hardware, Network Administration, Server Administration, DNS, Network Security, VMware ESX, Storage, DHCP, VMware, Linux System..., System Administration, OpenStack, Cloud Computing, IaaS, Shell Scripting, Cisco IOS, Unix
Education
University of South Florida
Bachelor of Science (B.S.), Information Technology
Hillsborough Community College
Associate of Science (A.S.), Unix/Linux System Administration
Lecanto High School 2004 — 2008
GateHouse Media February 2015 - Present
Halifax Media Group March 2014 - February 2015
Halifax Media Group May 2013 - March 2014
Halifax Media Group December 2011 - March 2014
New York Times Regional Media Group November 2010 - December 2011
New York Times Regional Media Group February 2009 - October 2010
Bright House Networks 2006 - 2009
Skills
Customer Service, Microsoft Excel, Social Media, Leadership, Microsoft Office, Facebook, Blogging, Salesforce.com, Budgets, Access, Online Advertising, Online Marketing, Social Media Marketing, Social Networking, Advertising Sales, Advertising, Email Marketing, Sales
Education
University of Phoenix
Associate of Science (AS), Management Information Systems and Services
Bright House Networks January 2015 - Present
Gbobbio Studios January 1996 - Present
Bright House Networks January 2011 - January 2015
Universal Studios Orlando Resort January 2000 - January 2015
Bright House Networks January 2011 - April 2012
Orange County Government January 2008 - January 2011
Colorvision int. March 2003 - January 2011
Universal Studios 1997 - 2000
Nickelodeon February 1996 - March 1997
Skills
Final Cut Pro, Storyboarding, Art Direction, Concept Development, Animation, Maya, Motion Graphics, 3D, Photography, Cinema 4D, Creative Direction, Adobe Creative Suite, Illustration, After Effects, Video Editing, Layout, Mac, Film, Video, Drawing, Concept Design, Commercials, Computer Animation, Advertising, Brand Development, Compositing, Digital Illustration, Branding, Character Animation, Film Production, Painting, Sketching, Videography, Visual Effects, Digital Media, Entertainment, Television, Post Production, Corporate Identity, Lighting, Art, Photoshop, Multimedia, Video Production, Graphics, Illustrator, Image Manipulation, Creative Strategy, Broadcast, Rendering
Education
University of South Florida 1990 — 1995
BFA, Arts and Design with Computer technology
palm bay high 1987 — 1990
Cisco November 2014 - Present
SAIC / USCENTCOM April 2014 - November 2014
Exelis September 2012 - October 2013
AT&T / Axelon Services May 2011 - October 2012
ITT Systems September 2009 - December 2010
Bright House Networks November 2005 - September 2009
Skills
CompTIA Network+, DoD, Network Administration, Active Directory, Security+, Switches, Cisco Technologies, Troubleshooting, Network Security, DNS, TCP/IP, CCNA, CCNP, CCNA Security, Cisco Nexus, Security, VPN, Cisco Routers, Military, Servers, LAN-WAN, Routers, Cisco IOS, Networking, Network Engineering, VoIP, Computer Network..., XP, Firewalls, Network Design, WAN, Windows 7, Solarwinds, DHCP, BGP, VMware, Microsoft Exchange, Routing, Cisco Call Manager, EIGRP, RIP, IPSec, IPv6, Routing Protocols, Frame Relay, CompTIA Security+
Education
University of South Florida
B.A., English - Professional & Technical Writing
Bright House Networks April 2014 - Present
Bright House Networks May 2009 - April 2014
Citi 2002 - 2006
Skills
Bilingual-English/Spanis..., Contact Center..., Microsoft Office, Sales, Six Sigma, BPMN, Business Process, Process Management, Account Management, Call Centers, Cross-functional Team..., Customer Satisfaction, Process Improvement, Telecommunications, Wireless, Customer Experience, Project Management, Vendor Management
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration, Management and Operations
AT&T June 2014 - Present
Bright House Networks July 2013 - July 2014
Central florida cable July 2011 - July 2013
In on cable August 2008 - July 2011
United States Marine Corps July 2004 - August 2008
Skills
Telecommunications, New Business Development, Sales Management, Customer Service, Marketing Strategy, Strategic Planning, Project Management, Business Strategy, Team Building, VoIP, Negotiation, Sales, Management, Account Management, Coaching, Marketing, Microsoft Office, Social Media, Mobile Devices, Change Management
Education
University of Phoenix 2014 — 2015
Master's degree, Information Technology
University of Phoenix 2008 — 2013
Bachelor's degree, Information Technology
WOW! Business August 2015 - Present
WOW! Internet, Cable & Phone September 2014 - Present
Bizco Technologies January 2015 - March 2015
SolarCity May 2014 - August 2014
Bright House Networks 2012 - April 2014
Dimmitt Motorcar Group January 2011 - July 2011
Saxotech, Inc April 2008 - May 2009
Tech Data August 2005 - April 2008
Talbots September 2004 - August 2005
Skills
Sales Management, Sales, Account Management, Team Building, B2B, Customer Service, Selling, Sales Operations, Microsoft Office, New Business Development, Inventory Management, Business Development, Strategic Planning, Customer Retention, Automotive, Sales Process, Customer Satisfaction, Negotiation, Direct Sales, Solution Selling, Salesforce.com, Lead Generation, Product Marketing, Cold Calling
Education
University of Rhode Island 1982 — 1987
Zoology/Animal Biology
Toll Gate High School 1978 — 1982
Diploma, College Prep
DME Automotive August 2010 - Present
Hiring Interviews 2008 - Present
National Safety Commission June 2009 - August 2010
Bright House Networks June 2005 - April 2009
AISA Logic, Inc. March 1999 - April 2009
Bright House Networks February 2003 - June 2005
AT&T January 1993 - January 2003
Skills
Microsoft SQL Server, SSRS, C#, VB.NET, ASP, SSIS, Databases, Software Development, Visual Studio, MySQL, Management, Web Applications, Software Project..., Web Services, jQuery, Web Development, Business Intelligence, PHP, Leadership, Visual Basic, CMS, Integration, T-SQL, .NET, ASP.NET, HTML, XML, SQL, MVC, ASP.NET MVC, Database Design, Agile Methodologies, Scrum, SDLC, IIS, Agile Project Management, TFS
Education
University of South Carolina-Columbia 1990 — 1992
BS
Midland Tech 1988 — 1990
AA
Bright House Networks December 2014 - Present
Phillips Pet Food & Supplies August 2009 - December 2013
TECO Peoples Gas March 2009 - May 2009
New York & Company November 2005 - May 2007
The Home Depot November 2003 - September 2005
WellCare Health Plans November 2000 - October 2003
Skills
Sales, Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Acrobat, AS400 system, Customer Service, Operations Management, Bilingual-English/Spanis...
Education
Everest University-Brandon 2005 — 2007
Associate in Computer Science, Computer Technology/Computer Systems Technology
University of Puerto Rico-Rio Piedras 1994 — 1996
2 Years, Romances Languages
Winter Park Police Department 2014 - Present
Bright House Networks 2003 - 2014
Skills
Wireless, VoIP, Telecommunications, Customer Retention, Call Centers, Broadband, Law Enforcement, Customer Experience, Customer Satisfaction, Leadership, Team Building
Education
University of Phoenix 2014 — 2016
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2010 — 2013
Bachelor of Science (B.Sc.), Criminal Justice/Law Enforcement Administration, 3.82
Bright House Networks June 2015 - Present
Citi November 2014 - March 2015
Bright House Networks June 2014 - November 2014
WellCare July 2013 - June 2014
HealthPlan Services August 2012 - July 2013
MetLife April 2011 - June 2012
MetLife March 2008 - July 2011
MetLife June 2007 - February 2008
MetLife September 2006 - May 2007
MetLife 1999 - 2006
Skills
Process Mapping, Root Cause Analysis, User Acceptance Testing, Business Reporting, Project Management, Strategic Planning..., Process Improvement, Performance Management, Recruiting, Quality Management, Management Consulting, Business Strategy, Business Management, Quality Systems, Business Process..., Organizational..., Process Engineering, Change Management, Leadership Development, Coaching, Team Building, Mentoring, Problem Solving, Risk Management, Program Management, Cross-functional Team..., Strategic Planning, Operations Management, Continuous Improvement, Management, Business Process Mapping, Training, Human Resources, Team-oriented, Project Planning, Team Management, Leadership, Interviews, Risk, Forecasting, SDLC, Agile & Waterfall..., Stra, Scope Management, Time Management, Quality M, MS Project, Document Management, PDCA, Software Documentation
Education
University of South Florida 2011 — 2013
Certification, Meeting and Event Planning Certification
University of Phoenix 2008 — 2009
MBA, Concentrations in Human Resources & Global Management
University of Phoenix 2007 — 2007
University of Phoenix, Project Management Certification
University of Phoenix 2004 — 2007
Bachelors, Business Management
Bright House Networks July 2015 - Present
Tampa General Hospital January 2015 - July 2015
Evan Thomas Global LLC June 2014 - January 2015
Kforce Healthcare, Inc. November 2012 - November 2013
Kforce Inc. April 2012 - October 2012
Kforce Inc April 2008 - April 2012
Kforce Inc. - International Specialty Solutions December 2007 - March 2008
Kforce Inc. - International Specialty Solutions August 2007 - November 2007
Kforce Inc. - International Specialty Solutions November 2004 - July 2007
Kforce Professional Staffing Co. - International Resource Group April 2003 - October 2004
Skills
Process Improvement, Recruiting, Customer Service, Program Management, Negotiation, Budget, Outlook, PowerPoint, Microsoft Word, Technical Recruiting, Microsoft Excel, Marketing, Microsoft Office, Change Management, Sourcing, Training, Temporary Placement, Budgets, Healthcare, Medical Coding, Interviews, Health Information..., Vendor Management, System Administration, Cold Calling, Leadership, Contract Recruitment, Applicant Tracking..., Staffing Services, New Business Development, Sales, Networking, Internet Recruiting, Management, Resume Writing, Temporary Staffing, Screening Resumes, Hospitals, Permanent Placement, Benefits Negotiation, Executive Search
Education
University of South Florida 1982 — 1987
B.A., Communication - Business and Professional Communication
Bright House Networks September 2014 - February 2015
Family Dollar December 2012 - December 2014
Convergys March 2014 - September 2014
Tiffany & Co. August 2011 - February 2012
Stop-N-Shop September 2010 - May 2011
Frontier Communications March 2010 - September 2010
Salon Valeria January 2005 - May 2008
Skills
Typing, Telecommunications, Public Speaking, PowerPoint, Photoshop, Customer Service, Customer Satisfaction, Customer Focus, Access, Filing, Fireworks, Problem Solving, Team Building, Team Leadership, Leadership Development, Distribution, Excel, Event Planning, Fundraising, Graphic Design, Hiring, Microsoft Office, Social Networking, Non-profits, Outlook, Photography, Quality Assurance, Research, Troubleshooting, Word, Windows, Writing, Web Design, Wireless, Training, Management, Sales, Marketing, Leadership, Program Management
Education
University of Phoenix 2011 — 2014
Associates, Psychology
Pine Ridge High School - 2009 2005 — 2009
High School Diploma, High School/Secondary Diplomas and Certificates
American Strategic Insurance May 2011 - Present
American Strategic Insurance April 2009 - May 2011
Viamedia April 2007 - May 2008
Bright House Networks 1995 - 2007
Skills
Mentor, Presenter, Consultant, Marketing Strategy, Negotiation, Recruiting, Branding & Identity, Insurance, Sales Management, New Business Development, Customer Service, Team Building, Sales, Advertising, B2B, General Insurance, Social Media, Homeowners, Training, Small Business
Education
University of Phoenix 2002 — 2006
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Eating Recovery Center January 2014 - Present
Metropolitan Ministries September 2012 - December 2012
Bright House Networks May 2012 - September 2012
Metropolitan Ministries April 2012 - May 2012
Metropolitan Ministries January 2011 - April 2012
Skills
Psychotherapy, Case Managment, Psychology, Mental Health Counseling, Family Therapy, Mental Health, Group Therapy, Behavioral Health, Play Therapy, Community Outreach, Counseling Psychology, Crisis Intervention, Social Services, Treatment, CBT, Career Counseling
Education
University of South Florida 2010 — 2012
Master of Arts, Rehabilitation and Mental Health Counseling
University of South Florida 2005 — 2009
Bachelor of Arts, Psychology
Largo High School 2001 — 2005
Diploma
Bright House Networks November 2012 - Present
Bright House Networks June 2007 - November 2012
Education
University of South Florida 2010 — 2012
Bachelor of Arts (B.A.), Organizational Communication
Bright House Networks September 2013 - Present
Bright House Networks February 2009 - September 2013
Mohammad B. Far, PLS&M 2005 - 2009
Skills
Computer Network..., Troubleshooting, VoIP, Team Leadership, Call Centers, Wireless, Cisco Technologies, Customer Retention, Telecommunications, Customer Satisfaction, Customer Service, Networking, Customer Experience, Technical Support, Management, Computer Hardware, Business Intelligence
Education
University of South Florida 2002 — 2005
Bright House Networks October 2014 - Present
Bright House Business Solutions November 2013 - Present
Avatel Technologies November 2010 - November 2013
Avatel Technologies April 2007 - November 2010
DVVCOM Technology Group May 2006 - January 2007
CA March 2005 - April 2006
Verizon February 2004 - February 2005
Verizon January 2003 - February 2004
Verizon November 1999 - January 2003
Verizon August 1996 - November 1999
Skills
Technical Sales, PowerPoint, Direct Sales, Inside Sales, Sales Management, RFP, Requirements Analysis, Avaya, VoIP, Telecommunications, Call Center, IP, Telephony, LAN/WAN, Unified Communications, SIP, Juniper, Account Management, WAN, PBX, Customer Relations, Consultative Selling, IVR, New Business Development, Negotiation, Solution Selling, Managed Services, Contract Negotiation, Customer Service, Wireless, Network Design, Customer Satisfaction, Problem Solving, Forecasting, Ethernet, MPLS, Lead Generation, Vendor Relations, Firewalls, Video Conferencing, Security, Data Center, Sales, Networking, Call Centers, Selling, Contact Centers, LAN-WAN, Customer Retention, CRM
Education
University of South Florida 1992 — 1996
Bachelor of Arts, Communication
Brandon High School 1987 — 1989
General Diploma
YMCA of the Suncoast August 2013 - Present
Pasco County November 2006 - August 2013
Bright House Networks December 1997 - February 2006
US Army September 1985 - December 1991
Skills
Broadcast, Social Media, Video Production, Media Relations, Public Relations, Television, Video, News Writing, Sports, Social Media Marketing, Facebook, Press Releases, Editing, Blogging, Public Speaking, Event Planning, Strategic Communications, AP Style, Marketing Communications, Broadcast Journalism, Management, Copy Editing, Community Outreach, Video Editing, Crisis Communications, Sports Marketing, Fundraising, Publicity, Sports Writing, Journalism, Storytelling, Newspapers, Web Content, Newsletters, Copywriting, Social Networking, New Media, Strategy, Breaking News, Radio, Non-linear Editing, Volunteer Management, Sponsorship, Broadcast Television, Integrated Marketing, Digital Media, Radio Broadcasting
Education
University of South Florida 1995 — 1997
Bachelor's degree, Broadcast Journalism
Bright House Networks October 2013 - Present
Skills
Call Center, Workforce Management, Excel, Access, Crystal Reports, Business Objects, SharePoint, Problem Solving, Forecasting, Customer Relations, Customer Service, Call Centers, Avaya Communication..., Workforce Planning, Aspect, Coaching, Sales, Hiring, Team Leadership, Customer Satisfaction, Six Sigma, Customer Experience, Management, Telecommunications, Process Improvement, Microsoft Excel, Vendor Management
Education
University of Phoenix 2010 — 2013
Bachelor's
Hillsborough Community College 1999 — 2002
Associate of Arts (AA)
salesforce.com September 2014 - Present
StumbleUpon April 2013 - September 2014
Proofpoint November 2012 - April 2013
Ask.com November 2010 - November 2012
Kaplan University December 2009 - December 2010
Affiliated Computer Services / The Walt Disney Company December 2007 - December 2009
Bright House Networks January 2006 - December 2007
University of South Florida August 2004 - January 2006
Skills
IP Networking, Network Security, Network Architecture, Peering, Cisco, BGP, Network Design, Juniper, Cisco Technologies, IP, Firewalls, Routing, Data Center, VPN, Network Engineering, Disaster Recovery, Security, Vendor Management, MPLS, Active Directory, Network Administration, WAN, VoIP, CCNA, Load Balancing, F5 BigIP, Networking, Wireless Networking, System Deployment, ITIL, Computer Network..., Infrastructure, Wireless, IPS, Cisco IOS, OSPF, High Availability, Switches, IT Operations, Routers, Cloud Computing, Juniper Technologies
Education
University of South Florida 2004 — 2009
MIS, MIS
Verizon September 2013 - Present
WestPoint Underwriters February 2013 - April 2013
UTC Aerospace Systems January 2012 - November 2012
Goodrich Lighting Systems September 2007 - February 2012
Casablanca American School 2007 - 2007
Dell - Casablanca, Morocco March 2006 - November 2006
Bright House Networks November 1999 - August 2005
Walter Industries October 1996 - September 1999
Progressive Business Solutions January 1994 - October 1996
Skills
IT Management, Testing, Project Management, Networking, Certified Project..., Analysis, Integration, Leadership, Visio, Process Improvement, Troubleshooting, Program Management, Vendor Management, Windows Server, ITIL, PMP, MS Project, SharePoint, Six Sigma, Microsoft Exchange, Team Management, WAN, Cross-functional Team..., Cisco Technologies, Microsoft Technologies, Security, Change Management, Software Project..., System Deployment, System Administration, Telecommunications, ERP, Disaster Recovery, Project Planning, Network Administration, Active Directory, Windows, VMware, Business Analysis, Continuous Improvement, Team Building, Software Development, Business Continuity..., Project Portfolio..., Microsoft Office, Data Center Management, System Architecture, Technical Support, PMO
Education
University of South Florida - College of Business Administration 1990 — 1993
BS, Management Information Systems
Ironman February 2013 - Present
Bright House Networks May 2011 - February 2013
National Hockey League December 2007 - July 2010
Tampa Bay Lightning May 2005 - November 2007
Skills
Sponsorship Sales, Sports Marketing, Marketing, Sponsorship, Marketing Strategy, Lead Generation, Event Planning, Relationship Marketing, Integrated Marketing, Social Media Marketing, Sports Management, Event Management, Digital Marketing, Sponsorship Activation, Marketing Communications, Sports, Advertising, New Business Development, Social Media
Education
University of South Florida 1999 — 2002
Business, Marketing
Marjau Systems Corporation September 2010 - Present
Military Open Source Software (Mil-OSS) October 2013 - Present
AFCEA Tampa February 2013 - February 2014
Florida Chamber Foundation March 2011 - January 2014
Marketing Advisory Committee, United Way of Tampa Bay May 2010 - December 2013
American Marketing Association, Tampa Bay Chapter May 2010 - November 2010
Infinity Marketing Solutions April 2009 - August 2009
AgileThought, Inc. August 2008 - March 2009
E Fit Foods March 2008 - August 2008
Bright House Networks June 2004 - March 2008
Skills
Marketing Strategy, SEM, Online Reputation..., Customer Relations, Online Marketing, Integrated Marketing, Strategic Planning, Strategic Partnerships, New Business Development, Competitive Analysis, Product Development, Strategy Development, Start-ups, Business Strategy, Social Media, Business Development, Security Clearance, Strategy, CRM, Customer Service, Market Research, Management, Social Media Marketing, Leadership, Email Marketing, Mobile Devices, Marketing, Training, Program Management, Sales, Product Marketing, Marketing Management, Team Management, Public Relations, Project Management, Analytics, Product Management, Lead Generation, Google Analytics, Copywriting, Marketing Communications, Account Management, Entrepreneurship, Mobile Applications, Advertising, Online Advertising, Direct Sales, Customer Retention, SEO, Cross-functional Team...
Education
University of San Francisco 2009 — 2010
Masters of Internet Marketing Certificate
Youngstown State University 1986 — 1991
BSBA
Bright House Networks July 2011 - Present
Xtreme Jeep August 2009 - July 2011
Qwest Communications September 2007 - February 2009
Wachovia Securities May 2004 - September 2007
Single Point Solutions February 2003 - March 2004
IBM Global Services January 2000 - February 2003
IBM Global Services February 1999 - February 2000
IBM Global Services January 1998 - February 1999
Skills
CCNA, CCENT, LAN/WAN, Telecommunications, Adtran, Cisco IOS, Cisco Catalyst Switches, Sales Engineering, Telecommunications..., Wireless Networking, Wireless Broadband, Wireless Network Design, Network Design, Network Engineering, IP Networking, LAN-WAN, Catalyst Switches, IP, Cloud Computing, Troubleshooting, T1, Unified Communications, Integration, Smartphones, Networking, Managed Services, VoIP, IBM Certified, SharePoint, Technology, Leadership, Ethernet, Routers, Cisco Technologies, Routing, MPLS, Co-location, SIP, SIP Trunking, WAN, Servers, Data Center, Wireless, Telephony, Network Architecture, Frame Relay, Avaya, Optical Fiber, Computer Network..., VPN
Education
University of South Florida 1996 — 1998
Master of Business Administration, Management Information Systems & Management
University of South Florida 1992 — 1996
Bachelor of Science, Accounting
H.B. Plant 1986 — 1988
HS Diploma, Business
HCMS Group October 2010 - Present
Ceridian June 2005 - October 2010
Dollar Thrifty Automotive Group September 2004 - May 2005
Bright House Networks May 2002 - September 2004
OCI (Options & Choices, Inc.) January 1998 - January 2001
Mitsubishi Consumer Electronics America August 1994 - January 1998
Skills
Instructional Design, Web-based Training, Captivate, Staff Development, Instructor-led Training, Camtasia, Articulate Storyline, Learning Management..., SharePoint, E-Learning, Public Speaking, Training, Leadership Development, Employee Training, Program Management, Software Documentation, Blended Learning, Organizational..., Needs Analysis, Adult Education, Team Building, Curriculum Design, Management, Leadership
Education
University of South Florida 2001 — 2004
M.A., Training & Development, Adult Education
Central Connecticut State University 1985 — 1988
B.F.A., Theater
Manchester High School - Manchester, CT
Bright House Networks 2010 - Present
Bright House Networks 2006 - 2010
Heart of America Log Homes, Inc. January 2004 - June 2006
Hunter's Green Country Club January 2005 - April 2005
InMed Technology/Umbra Medical January 1999 - December 2004
Skills
Product Marketing, Public Relations, Community Relations, Customer Service, Photography, Microsoft Office, Budgeting, Television, Event Planning, Social Media, Event Management, Promotions, Marketing Communications, Word, PowerPoint, Strategic Planning, Internal Communications, Customer Relations, Excel, Editing, Photoshop, Newsletters, Writing, Negotiation, Access, Team Building, Non-profits, Problem Solving, Adobe Creative Suite, Trade Shows, Fundraising, Outlook, Media Relations, Brochures, Advertising, Press Releases, Special Events, Email Marketing, Publicity, Social Networking, Event Marketing, Online Marketing, Facebook, Budget Management, Creative Problem Solving, Time Management, Community Outreach, Sponsorship, Planning, Lead Generation
Education
University of South Florida - College of Business Administration 2002 — 2005
Bachelor of Science (B.S.), Marketing, 3.7 GPA
Bright House Networks May 2006 - Present
Skills
Broadband, Telecommunications, VoIP, Telephony, Call Centers, IP, Wireless, Computer Network..., Ethernet, Fiber Optics, Troubleshooting, Cabling, Switches, Routers, DWDM, Cisco Technologies, Optical Fiber, Network Design, LAN-WAN
Education
University of Phoenix 2006 — 2009
Bachelor's degree, Business Administration and Management, General
ITT Technical institute Orlando Fl 1988 — 1989
Associate of Science (A.S.), Electrical and Electronics Engineering
Bridgehead I.T. Inc. February 2015 - Present
Time Warner Cable June 2014 - December 2014
Bright House Networks May 2012 - April 2014
Bright House Networks March 2007 - May 2012
Internship: University Of South Florida, Hyperbaric Biomedical Research Laboratory (HBRL) June 2011 - July 2011
Halkey-Roberts Corporation June 2006 - April 2007
Skills
TCP/IP, Wireless Networking, Troubleshooting, Computer Hardware, LAN-WAN, Networking, write Spanish, Microsoft Office 2007, VPN, Technical Support, Network Administration, XP, Windows 7, DNS, Windows Server, Software Installation, DHCP, Teamwork, IP, Telecommunications, VoIP
Education
University of South Florida 2007 — 2011
Bachelor of Science, Environmental Science and Policy, Environmental Science and Policy
Academia San Antonio 1999 — 2003
PromoWorks August 2014 - Present
Tampa Bay and Web-Wide January 2012 - Present
Lightning Bay Companies August 2014 - February 2015
Clearwater Ice Arena May 2005 - March 2013
717 Parking Enterprises March 2012 - July 2012
AcroBoo Commerce August 2011 - January 2012
Bright House Networks March 2004 - July 2011
various January 2010 - June 2011
Skills
Advertising, Social Media, Marketing, Sales, Marketing Communications, Social Networking, Social Media Marketing, Customer Service, Facebook, Public Relations, Event Management, Blogging, Email Marketing, Microsoft Word, Creative Writing, Press Releases, Editing, Online Advertising, Event Planning
Education
University of South Florida 2011 — 2016
Bachelors of Arts, Mass Communications/Advertising
Hillsborough Community College 2005 — 2011
AA, Liberal Arts/Mass communications
Tecumseh Poultry LLC - Smart Chicken June 2015 - Present
UPS June 2014 - Present
ManpowerGroup April 2013 - June 2014
Self February 2013 - April 2013
Convergys October 2012 - February 2013
West May 2012 - August 2012
West Corporation May 2011 - May 2012
Kiewit November 2010 - March 2011
Bright House Networks March 2006 - December 2008
Precision Response Corporation June 2005 - February 2006
Skills
Sourcing, Employee Relations, Negotiation, Compliance, Relocation, College Recruiting, Onboarding, Screening, Recruiting, Management, Team Building, Deferred Compensation, Leadership, Screening Resumes, Hiring, Job Descriptions, Human Resources, Talent Management, Interviews, Employee Benefits, Employee Engagement, Personnel Management, Technical Recruiting, Training, Temporary Placement, Temporary Staffing, Talent Acquisition, Program Management, Performance Management, Cold Calling, Contract Recruitment, Taleo, Applicant Tracking..., Internet Recruiting
Education
Almeda University 2002 — 2005
Bachelor of Administration, Business
University of Phoenix 1997 — 1999
Fremont Senior High
Bright House Networks November 2004 - Present
Education
University of South Florida 2008 — 2010
Bachelor's, Marketing
Bright House Networks July 2010 - Present
Veredus June 2008 - February 2009
syniverse June 2008 - February 2009
Verizon January 2002 - June 2007
Verizon November 1998 - December 2001
GTE April 1992 - October 1998
Skills
Project Management, VoIP, PMP, Management, Program Management, Cross-functional Team..., SDLC, Telecommunications, Data Center, Project Planning, Strategy, Testing, Change Management, Vendor Management, Outsourcing, Managed Services
Education
University of South Florida 1993 — 1996
Bright House Networks March 2014 - Present
PlumChoice August 2011 - Present
Skills
Customer Service, Sales, Customer Retention, Solutions Marketing, Bilingual, Call Centers, Multi Tasking, Coaching, Billing Systems, IT Solutions, Computers, Microsoft Office
Education
University of Phoenix 2011 — 2013
Associate's degree, Marketing
Bright House Networks July 2015 - Present
Bright House Networks September 2011 - July 2015
Bright House Networks September 2011 - August 2012
Bright House Networks June 2011 - September 2011
Virgin Mobile August 2008 - June 2010
SAFE Security January 2007 - July 2008
William Gallagher 2005 - 2006
JP Morgan Chase December 2002 - June 2004
Classified Technologies 1999 - 2002
The Flyer 1994 - 2000
Skills
Visio, PowerPoint, Excel, Word, MS Project, Typing, Customer Service, Illustrator, Microsoft Excel, Microsoft Word, Project Management, Event Planning, Outlook, Human Resources, CRM, Recruiting, Customer Satisfaction, Call Centers, Budgets, Advertising, Office Management, Sales, Training, Management, Telecommunications, Vendor Management, Program Management
Education
University of South Florida 2001 — 2005
MBA, Business
University of South Florida 1995 — 1999
BA, Public Comminication
Bright House Networks September 2012 - September 2013
Kforce Inc. December 2009 - August 2012
Outback Steakhouse February 2005 - November 2009
Central Florida YMCA August 2002 - December 2004
Skills
Sourcing, Candidate Generation, Qualifying Candidates, Boolean Searching, Boolean Logic, Marketing Plan Creation, Social Media, Greek, Dutch, English, Talent Acquisition, Interview Preparation, Contract Recruitment, College Recruiting, Screening Resumes, Applicant Tracking..., Building Relationships, Talent Management, Account Management, Benefits Negotiation, Recruiting, Cold Calling, Temporary Placement, Human Resources, Information Technology, Internet Recruiting, Technical Recruiting, Business Networking, Taleo, Executive Search, Temporary Staffing, Interviews, PowerPoint, Permanent Placement, Screening, Training, Hiring, Search, Staff Augmentation, Recruitment Advertising, Employee Relations, Microsoft Word, Onboarding, Staffing Services, Coaching, Sales, Team Building, PeopleSoft, Microsoft Excel, Time Management
Education
University of South Florida 2005 — 2009
BA, History, Religious Studies
Sarasota High School
Comcast Cable July 2013 - Present
Insight (purchased by Time Warner Feb 2012) 2005 - April 2013
Bright House Networks July 2002 - September 2005
Skills
Coaching, Sales, Sales Management, Telecommunications, Employee Relations, Employee Training, Human Resources, Performance Management, Customer Service, Process Improvement, Interviews, Hiring, Technical Support, Microsoft Excel, Microsoft Word, Recruiting, Negotiation, Software Documentation, PowerPoint, Leadership Development, communcation, Operations Management, Project Management, Mac OS
Education
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Information Technology/Networking
Osceola High School 1992 — 1996
Nicopure Labs March 2015 - Present
FreightCenter May 2013 - February 2015
AccentHealth March 2012 - April 2013
Bisk Education March 2011 - October 2011
Bright House Networks February 2008 - June 2011
IC Intracom June 2007 - February 2008
Genuity group LLC July 2005 - August 2006
Bigmall February 2002 - January 2005
Imagepoint Advertising Agency January 2000 - February 2002
Skills
Photoshop, SEM, SEO, Illustrator, Marketing Communications, Art Direction, New Media Marketing, B2B Marketing, Copywriting, Advertising, Marketing Strategy, Marketing, Creative Direction, Graphic Design, Email Marketing, Digital Marketing, Online Advertising, Brand Development, Social Media Marketing, Online Marketing, Direct Marketing, Marketing Management, Integrated Marketing, Mobile Marketing, Social Networking, Adobe Creative Suite, Web Design, Digital Media, Product Marketing, Google Analytics, Google Adwords, B2B, Digital Strategy, Social Media, Web Analytics, Public Relations, Dreamweaver, Website Development, Interactive Marketing, Wordpress, Strategic Communications, Media Planning, Analytics, Market Research, Newsletters, Project Management, Strategic Partnerships, InDesign, Internal Communications, User Experience
Education
University of San Francisco 2011 — 2011
Master Certificate, Internet Marketing
University of Phoenix 2007 — 2010
Bachelor Science Business Administration, Marketing
University of Western Sydney 1991 — 1994
Bachelor of Fine Arts (BFA), Communication
Villanova University 2011 — 2011
Certificate, Six Sigma Green Belt
Viamedia June 2015 - Present
Comcast Spotlight April 2011 - May 2015
Comcast October 2010 - April 2011
Cox Media July 2009 - July 2010
Bright House Networks April 2003 - June 2009
Skills
Media Buying, Radio Advertising, Media Planning, Sales Presentations, Lead Generation, Account Management, Mobile Marketing, Selling Skills, Digital Media, Integrated Marketing, Digital Marketing, Advertising, Collaboration, Critical Thinking, Open to New Ideas, Yield Management, Radio, Marketing, Mobile Advertising, Online Advertising, Sales, Salesforce.com, Advertising Sales
Education
University of Phoenix 2006 — 2007
MBA, Business, 4.0
University of Texas Arlington 1983 — 1985
BA, Journalism
XPO Logistics, Inc. March 2014 - Present
Wyndham Worldwide 2007 - 2008
Bright House Networks 2000 - 2005
Skills
Customer Service, Inventory Management, Sales, Microsoft Excel, Operations Management, Microsoft Word, Negotiation, PowerPoint, Leadership, Customer Satisfaction, Sales Management
Education
University of Phoenix
Bachelor’s Degree, Master of Science in Communication minor Ethics & Culture
Bright House Networks November 2013 - July 2015
DSW May 2012 - July 2013
DSW April 2009 - May 2012
Skills
Store Operations, Visual Merchandising, Store Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Photoshop, Xactimate, Insurance Adjusting, Sales Management, Customer Service, Business Management...
Education
University of South Florida-St. Petersburg Campus 2012 — 2014
Bachelor's Degree, Business/Commerce, General
Hillsborough Community College 2010 — 2012
Associate's Degree, Business Administration, Management and Operations
Bright House Networks August 2014 - Present
Bright House Networks January 2012 - August 2014
Verizon June 2011 - August 2011
Skills
SQL, MySQL, Oracle, Salesforce.com, Access, Shell Scripting, Oracle Database 11g, Linux, Microsoft SQL Server, Java, Visio, Telecommunications, Quality Assurance, Visual Basic, SharePoint, Crystal Reports, MapInfo, TCP/IP, VoIP, Management, Integration, Troubleshooting, IP, Databases, Wireless, Networking
Education
University of South Florida 2014 — 2016
Master of Business Administration (M.B.A.)
University of South Florida 2008 — 2012
Bachelor of Science (BS), Management Information Systems
EdgeRock Technology Partners July 2014 - Present
Bright House Networks March 2015 - July 2015
Bright House Networks March 2014 - March 2015
Verizon Wireless April 2012 - December 2013
Emerald Lawn Service Inc January 2006 - August 2012
Skills
Sales, Direct Sales, Customer Service, Account Management, Sales Process, Cold Calling, Customer Satisfaction, Customer Retention, Training, Solution Selling, Sales Operations, Telecommunications, B2B, Selling, Team Building, Leadership, Social Networking, Strategic Planning, Salesforce.com, Management, New Business Development, Marketing, Consulting, CRM, PeopleSoft, Oracle, Workday, Business Intelligence, Big Data, Big Data Analytics, PeopleSoft Financial, PeopleTools, ERP, ERP Implementations, ERP Software
Education
University of South Florida 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General
Saint Petersburg College 2006 — 2008
Associate of Arts (A.A.), Mass Communication/Media Studies
University of South Florida January 2014 - Present
Bright House Networks May 2015 - July 2015
University of South Florida August 2012 - July 2014
Skills
Public Speaking, PowerPoint, Facebook, Social Networking, Microsoft Office, Volunteer Management, Program Development, Data Entry, Social Media, Student Affairs, Access, Intercultural..., International Relations, Data Analysis, Customer Service
Education
University of South Florida 2012 — 2016
Undergraduate Certificate, Latin American and Caribbean Studies
University of South Florida 2011 — 2016
Bachelor of Science (B.S.), Economics, Senior
SDA Language Institute March 2013 - Present
Bright House Networks August 2012 - January 2013
Blockbuster 2007 - 2011
Skills
Store Management, Loss Prevention, Merchandising, Inventory Control, Retail
Education
University of South Florida 2007 — 2012
Bachelor of Science (B.S.), Environmental Science
Bright House Networks
Skills
2 + years college, CCENT, Amateur Radio, Differential Equations, Electrical Engineering...
Education
University of South Florida
Electrical and Electronics Engineering
Valencia College
Bright House Networks October 2007 - Present
Bright House Networks October 2007 - September 2013
BILL CURRIE FORD, INC. June 2004 - September 2007
Skills
Sales, Management, Telecommunications, Marketing, Project Management, Marketing Strategy, Leadership, Team Leadership
Education
University of South Florida 2000 — 2004
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Firm Solutions Source LLC March 2013 - Present
HSN December 2011 - March 2013
Bright House Networks August 2010 - October 2011
Bright House Networks September 2006 - August 2010
Bright House Networks July 2002 - September 2006
Skills
Call Centers, Troubleshooting, Customer Service, Telecommunications, Security, Customer Satisfaction, Hardware, VoIP, Management, Microsoft Office, Computer Network..., Computer Hardware, Software Documentation, Vendor Management, LAN-WAN, Routers, Wireless, Active Directory, Windows Server, Avaya, Windows 7, Call Center, Wireless Networking, Technical Writing, IP, BMC Remedy, Time Management, Broadband, Group Policy, Windows XP Pro, Windows Vista, Computer Repair, MS Office 365, Documentation, Technical Training, Internet Services, Social Networking, VPN, RingCentral, Product Testing, LAN/WAN, ShoreTel, Exchange 2010/2007/2003, Networked..., Citrix XenApp Admin, Mobile Devices, Mobi
Education
Itt-Technical Institute 2000 — 2002
Associate’s Degree, Computer Networking Systems Technology, Graduated with a GPA of 3.88
University of South Florida 1995 — 1997
Bright House Networks November 2012 - Present
Bright House Networks November 2009 - November 2011
Bright House Networks June 2008 - November 2009
Skills
Marketing, Competitive Analysis, Marketing Research, Direct Sales, Management, Account Management, Sales, Project Management, Team Leadership, Customer Service, Strategic Planning, Marketing Communications, Marketing Strategy, Leadership, Telecommunications, Social Media Marketing
Education
University of South Florida 2006 — 2008
Bachelor of Science (BS), Business Administration with concentrations in Marketing and Management
Enerco Group Inc April 2015 - Present
Integrity Energy January 2015 - April 2015
Bright House Networks August 2014 - December 2014
M2 Enterprises, Inc. March 2014 - June 2014
Benada Aluminum Product, LLC September 2013 - March 2014
Sea-Land Chemical Co. August 2010 - June 2013
Sea-Land Chemical Co. April 2009 - August 2010
C.H.I.P 2008 - 2010
TeleTech June 2008 - April 2009
Law Office September 2006 - July 2007
Skills
Microsoft Office, Customer Service, Customer Satisfaction, Microsoft Word, Microsoft Excel, Shipping, Spreadsheets, DOT regulations, Logistics, Transportation, Sales, Hazardous Materials, Outlook, Data Entry, Access, Office Administration, Telephone Skills, Marketing, Inventory Management, Team Building, Customer Retention, Time Management, Raw Materials, Manufacturing, Six Sigma, Lubricants, Additives, Process Improvement, Purchasing, Pricing, Negotiation, Training, Team Leadership, Multi-line Phone, Account Management, Leadership, Forecasting
Education
University of Phoenix 2012 — 2014
BSB- Marketing, Business, Management, Marketing, and Related Support Services
Ohio Business College 2006 — 2008
Associates, Business Applied Legal Admin
Bright House Networks June 2015 - Present
Hertz November 2013 - July 2014
The Cheesecake Factory October 2011 - October 2013
Barnes & Noble’s USF Bookstore January 2010 - January 2012
Regal Cinemas August 2009 - August 2010
Regal Cinemas April 2008 - August 2009
Skills
Customer Service, AutoCAD, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Matlab, Teamwork, Photoshop, Research, CAD, English, Surveying, Structural Analysis, Windows, Concrete, C++, Data Analysis, Information Architecture, Network Security, Social Networking, Social Media, Training, Facebook
Education
University of South Florida 2010 — 2014
Bachelor of Science, Information Technology
Valencia Community College 2007 — 2010
Associate of Arts (AA), Architecture
Bright House 2011 - Present
Bright House Networks 2004 - 2011
Skills
VoIP, Telecommunications, Wireless, Metro Ethernet, IP, Ethernet, Fiber Optics, Call Centers, Broadband, MPLS, Computer Network..., Telephony, T1, DWDM, Cabling, Optical Fiber
Education
Warren National University 2004 — 2006
B.S., Managment of Technology
University of South Florida 1982 — 1983
Mechanical Engineering
Florida College 1979 — 1981
AA, Liberal Arts
South West DeKalb HS 1972 — 1977
University of Texas at Dallas February 2015 - Present
Accelerated Concepts August 2011 - March 2012
University of South Florida February 2011 - March 2012
Humana August 2009 - December 2010
Bright House Networks August 2005 - May 2009
Piccadilly Inn October 2004 - June 2005
Marriott International July 2003 - October 2004
Skills
Outlook, Microsoft Excel, Lotus Notes, Visio, SPSS, Windows, Microsoft Publisher, SAP, Photoshop, Internet Explorer, Outlook Express, Micros, Recruiting, Customer Service, Employee Relations, Human Resources, Microsoft Office, Benefits Administration, Employee Benefits, Training, PowerPoint, Social Media, Program Management, Sales, Payroll, Microsoft Word, Access, Career Development, Applicant Tracking..., Talent Acquisition, HRIS, Interviews, Time Management, New Hire Orientations, Marketing, Management, Process Improvement, Team Building, College Recruiting, Onboarding, Leadership, Data Entry, Teamwork, Personnel Management, Employee Training, Hiring, Leadership Development, PeopleSoft, Performance Management, Resume Writing
Education
University of South Florida 2010 — 2012
Master of Business Administration (M.B.A.), Management, GPA 3.67
University of South Florida 2008 — 2010
Bachelor of Arts, Psychology, GPA 3.72
Hillsborough Community College 2006 — 2008
Aassociate of Arts, Liberal Arts
Seminole County Government July 2012 - Present
Gallant Inc. June 2010 - July 2012
US Army April 2005 - December 2005
Bright House Networks February 2001 - November 2003
Airline Reservations Network August 1997 - August 2001
Skills
Web Design, Web Development, Graphic Design, Motion Graphics, Adobe Creative Suite, Windows 7, PHP, JavaScript, jQuery, Wordpress, Microsoft Office, Mac OS X, Customer Service, Active Directory, Microsoft Exchange, Windows 8, Windows Server, OS X, Computer Hardware, Networking, MySQL, System Administration, Troubleshooting, VPN, Network Administration, Team Building
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Information Technology Visual Communication & Multimedia
Valencia Community College 2006 — 2009
Associate of Science (A.S.), Digital Media Design & Development
Iron Bow Technologies November 2010 - Present
Brocade September 2010 - November 2010
GTSI January 2009 - September 2010
Cisco November 2006 - November 2008
Cisco Systems November 2006 - November 2008
Bright House Networks 2002 - 2006
Leslie Controls January 2002 - November 2002
HRMC August 1999 - July 2000
Skills
PIX, Physical Security, Network Architecture, Digital Signage, Cisco Technologies, Data Center, Cloud Computing, Network Engineering, VoIP, Switches, Disaster Recovery, Network Design, Firewalls, VMware, CCNP, Routers, Unified Communications, CCIE, Security, Network Security, TCP/IP, Telepresence, IP, Cisco IOS, OSPF, Enterprise Software, Networking, Pre-sales, MPLS, EIGRP, CCNA, BGP, LAN-WAN, Routing, Cisco Certified, Virtualization, Cisco Call Manager, WAN, Cisco Nexus, Managed Services, Storage Area Networks, QoS, VPN, Wireless Networking
Education
University of South Florida 2000 — 2003
Bright House Networks September 2014 - Present
Capital One November 2009 - December 2013
Capital One March 2008 - October 2009
GE Capital January 2005 - February 2008
GE Capital September 2000 - December 2004
JCPenney February 1986 - August 2000
Skills
Innovative Strategic..., Communicative Leader, Operational Excellence, Values Based Culture..., Media relations..., Creating a shared..., Change leadership..., Collaborative problem..., Team Leadership, Leadership Development, Credit Cards, Risk Management, Financial Services, Credit, Process Improvement, Management, Six Sigma, Banking, Leadership, Training, Strategy, Call Centers
Education
University of Pittsburgh
Bachelor of Arts (BA), Communications
University of Pittsburgh
Bachelor of Science (BS), Psychology
Bright House Networks June 2005 - January 2006
University of South Florida 2003 - March 2005
Verizon Data Services 2000 - 2002
Skills
Active Directory, Microsoft Office, Microsoft SQL Server, Information Technology, Troubleshooting, CompTIA, Hardware, SharePoint, Training, System Administration, Technical Support
Education
University of South Florida 1997 — 2001
B.S., Management Information Systems
RouteOne October 2013 - Present
Bright House Networks October 2011 - October 2013
Bright House Networks May 2008 - October 2011
Bright House Networks July 2007 - May 2008
Bright House Networks August 2006 - July 2007
Bright House Networks March 2005 - August 2006
Skills
Cyber-security, Cisco Technologies, Troubleshooting, Network Administration, Cisco IOS, Ethernet, Metro Ethernet, TCP/IP, SIP Trunking, Cisco Routers, PRI, Ubuntu, PHP, Apache, Cisco Certified, Network Security, ASA NGFW, Cisco Routing &..., PON, CWDM, CAS, Carrier Ethernet, MySQL, HTML, Red Hat Enterprise Linux, CheckPoint Firewall..., OS Virtualization
Education
University of Phoenix 2006 — 2008
Associates, CIS/Networking
Churchill High School 1995 — 1999
Diploma
Bright House Networks August 2013 - Present
Bright House Networks March 2011 - August 2013
Bright House Networks 2009 - March 2011
Bright House Networks 2007 - 2009
Bright House Networks 2006 - 2007
Bright House Networks 2005 - 2006
Bright House Networks 2003 - 2005
Skills
Marketing Strategy, Public Relations, Marketing, Direct Marketing, Marketing Communications, Social Media Marketing, Marketing Research, Online Marketing, Brand Management, New Business Development, Sales, Copywriting, Direct Mail, Online Advertising, Strategic Planning, Customer Service, Email Marketing, Marketing Management, Social Media, Social Networking
Education
University of South Florida
Bachelor, Marketing
Sykes March 2015 - Present
Bright House Networks April 2014 - March 2015
Orange Business Services July 2011 - April 2014
Bulls Radio June 2010 - May 2011
Image Nation October 2008 - December 2009
Skills
Financial Analysis, Time Management, Accounting, Leadership, Sales, Event Management, Microsoft Office, Financial Reporting, PowerPoint, SQL, Business Process..., Invoicing, Quote Preparation, Accounts Receivable, ITIL v3 Foundations..., ITIL, Microsoft Excel
Education
University of South Florida 2006 — 2011
B.S., Finance
Bright House Networks January 2013 - Present
Telovations, Inc July 2012 - December 2012
Telovations April 2010 - June 2012
Verizon Business 2006 - 2009
MCI 2005 - 2005
WorldCom 2003 - 2005
Worldcom 2002 - 2003
Intermedia Communications 2000 - 2002
Intermedia Communications 1999 - 2000
Intermedia Communications 1997 - 1999
Education
University of Phoenix 2003 — 2007
Bachelors of Science
Project Management Institute 2006 — 2006
PMP Certification
United States Army 1991 — 1992
Certifications
United States Army 1991 — 1991
Certification
Brookhaven High School 1986 — 1990
Diploma
Bright House Networks March 2014 - Present
Hillsborough County June 2011 - February 2014
Acxiom Corporation July 2004 - June 2011
Tropical Shipping January 2003 - June 2004
Tecmarine Lines January 2001 - November 2002
Richards Bay Minerals July 1995 - March 2000
Skills
Human Resources, Performance Management, Organizational..., Talent Management, Succession Planning, Employee Benefits, Job Analysis, Employee Relations, Onboarding, Recruiting, Workforce Planning, Career Development, Leadership Development, Personnel Management, Training, Deferred Compensation, Change Management, Applicant Tracking..., Performance Appraisal, Job Evaluation, Management, Leadership, Employee Engagement, Compensation Structures, Global Compensation, Incentive Plans, Incentive Programs
Education
University of South Africa/Universiteit van Suid-Afrika
BCom, Business Economics, Industrial Psychology
Technikon RSA
Associate, Personnel Management
Bright House Networks January 2012 - Present
Skyway Software August 2002 - July 2012
Syniverse April 2001 - August 2002
IBM Research March 1999 - December 2000
Fedex August 1997 - July 1998
BellSouth Cellular September 1996 - February 1997
Hitachi Telecom January 1996 - September 1996
AAA National Headquarters May 1995 - October 1995
GTE Data Services October 1993 - May 1995
Skills
Java, User Interface Design, Software Development, Java Enterprise Edition, Agile Methodologies, Software Engineering, SDLC, Eclipse, Spring, XML, JavaScript, Web Applications, Databases, HTML 5, REST, Software Design, Enterprise Architecture, Database Design, Integration, C++, Scrum, Software Project..., SQL
Education
University of South Florida 1991 — 1993
Bachelor, Mathematics
Kaplan University June 2008 - Present
Kaplan 2008 - Present
BankAtlantic April 2006 - April 2008
Bright House Networks January 2005 - April 2006
PC Tutor4you.com August 2002 - January 2005
AT&T Wireless August 1991 - April 2002
Skills
Process Improvement, Project Management, Change Management, Relationship Management, Coaching, Customer Service, Conflict Resolution, Recruiting, Stakeholder Engagement, Performance Appraisal, Economic Development, Vendor Management, Cross-functional Team..., Leadership, Project Planning, MS Project, PMP, Team Building, Management, CRM, SharePoint, IT Management, Analysis, Risk Management, Strategic Planning, Agile Methodologies, PMO, Training, Business Process..., Telecommunications, Budgets, Program Management, SDLC, Disaster Recovery, IT Strategy, Business Analysis, Resource Management, Software Documentation, Software Development, Business Intelligence, Visio, Project Portfolio..., Business Process, Integration, Software Project..., Team Leadership, Information Technology, Service Delivery, Agile Project Management, Requirements Analysis
Education
University of Phoenix 2008 — 2009
MBA, Business
University of Phoenix 2003 — 2007
BSB/M, Business
Roche Diagnostics July 2013 - August 2014
Crowe Horwath LLP February 2013 - May 2013
U.S. Cellular February 2012 - November 2012
Bright House Networks June 2005 - January 2012
Bright House Networks May 2002 - June 2005
Communications in Commerce October 2001 - May 2002
National City Bank March 2000 - October 2001
KeyBank February 1995 - March 2000
St. Mary's Regional Medical Center November 1993 - January 1995
US Army June 1991 - November 1993
Skills
Microsoft SQL Server, Reporting & Analysis, Data Analysis, SQL, SSRS, SSIS, SSAS 2008, Access, Microsoft Excel, Business Analysis, Management, Data Mining, Executive Reporting, Teradata SQL, Process Improvement, Telephony, Forecasting, Quality Assurance, Oracle Reports, Oracle SQL, Troubleshooting, VBA, Crystal Reports, Genesys, Informatica
Education
Western Governors University 2014 — 2016
Bachelor, Information Technology
University of Phoenix 2005 — 2008
Bachelor, Business Management
University of Phoenix 2008 — 2008
Certification, Call Center Management Professional
Victor Valley College 1993 — 1995
CNA, HHA, Medical
Academy of Health Sciences 1991 — 1991
Medical Specialist, Army Field Medicine
Bright House Networks Senior Solutions SpecialistBright House NetworksMarch 1991 - Present
Skills
TCP/IP, VoIP, Open Source Software, Cisco Technologies, Networking, Telecommunications, Network Engineering, Troubleshooting, IP, Ethernet, Network Design, Switches, MPLS, Computer Network..., Wireless, LAN-WAN, WAN, Routing, Routers, Broadband, Cisco IOS
Education
University of South Florida
Bright House Networks November 2013 - Present
DIRECTV August 2010 - November 2013
Level 3 Communications October 2004 - August 2010
StarTek 1998 - 2004
D.P Associates/Tri-Cor Ind. 1993 - 1998
Securities Industry Software 1986 - 1992
Skills
Telecommunications, VoIP, IP, MPLS, Computer Network..., Troubleshooting, Disaster Recovery, Network Security, Data Center, Network Architecture, CCNA, Integration, Network Design, Switches, TCP/IP, Routers, Juniper, WAN, Frame Relay, BGP, IT Operations, Cisco Technologies, Network Engineering, OSPF, Ethernet, Routing, LAN-WAN, VPN, QoS, Wireless, Fiber Optics, SDH, Managed Services, Broadband, Optical Fiber, ATM networks, Routing Protocols, Unified Communications, DSL, EIGRP, Management, Juniper Technologies
Education
University of Phoenix
Bachelor of Science (BS), Management
Bright House Networks February 2014 - Present
The Tampa Tribune & TBO.com March 2013 - February 2014
The Tampa Tribune January 2012 - March 2013
Florida Communications Group December 2009 - December 2011
Tampa Bay Business Journal January 2008 - December 2009
The Tampa Tribune October 1988 - December 2007
Skills
Sales, Advertising Sales, Newspaper, Online Advertising, Social Media Marketing, Account Management, Social Media, Digital Media, Advertising, Newspapers, Media Relations, Marketing Strategy, Digital Marketing, SEM, Multimedia, Marketing Communications, Facebook, Media Buying, Media Planning, Email Marketing, Public Relations, New Media, Integrated Marketing, Online Marketing
Education
University of South Florida 1986 — 1992
Bright House Networks May 2009 - Present
Bright House Networks May 2005 - May 2009
SYKES Enterprises, Inc. December 2003 - May 2005
Stroh Group, Inc. January 2003 - December 2003
JABIL CIRCUIT, Inc. June 1996 - November 2002
Skills
Call Center, Telecommunications, Customer Satisfaction, Project Management, Computer Network..., Customer Experience, Vendor Management, Service Delivery, Managed Services, Strategic Planning, Customer Service, PMP, SDLC, ITIL, IT Management, Integration, Call Centers, VoIP, Avaya, Troubleshooting, Process Improvement, Program Management, Management, Team Leadership, Cross-functional Team...
Education
University of Phoenix
Bachelor's Degree, Information Technology
Open to Opportunities November 2011 - Present
Bright House Networks February 2007 - November 2011
Trinsic Communications September 2001 - February 2007
2nd Century Communications September 1998 - August 2001
Skills
Project Management, Service Delivery, Process Improvement, Customer Service, Change Management, Risk Management, Billing, Vendor Management, Government Relations, VoIP, Regulatory Compliance, KPIs, Quality Assurance, SLAs, Budget Management, Operations, Telecommunications..., Inventory Management, SDLC, Public Policy, Telecommunications, Metro Ethernet, Managed Services, Project Planning, Data Center, Management, CRM, IP, Computer Network..., PMP, Telephony, Call Centers, SIP Trunking, T1, Co-location, MPLS, Wireless, Optical Fiber, Network Design, Budgets
Education
University of South Florida
BS, Engineering
City of St. Petersburg August 2013 - Present
Cobham Life Support April 2008 - July 2013
Knight Enterprises November 2007 - April 2008
Bright House Networks June 1999 - November 2007
Skills
PL/SQL, Oracle, SQL, Software Development, Linux, XML, Java, Unix, Databases, Programming, Agile Methodologies, Hibernate, Spring, JSP, Eclipse, Tomcat, JBoss Application Server, XML Publisher
Education
University of South Florida
Master of Science (MS)
Bright House Networks May 2009 - Present
n/a September 2008 - May 2009
JPMorgan Chase 2008 - 2008
Verizon July 1988 - July 2006
Skills
Requirements Analysis, SDLC, Testing, VoIP, Visio, Software Development, Integration, Telecommunications, Unix, Troubleshooting, TCP/IP, Strategy, Management, Technical Support, Vendor Management, Data Center, Networking
Education
University of South Florida 1985 — 1986
Bright House Networks July 2014 - Present
Bright House Networks August 2012 - June 2014
Skills
Project Management..., Six Sigma Green Belt, Behavioral Interviewing, Time Management, Situational Leadership, Third Party Vendor..., Critical Thinking and..., Change Management, Leadership Development, Business Process..., Operating Budgets, Call Centers, Networking, Workforce Management, Six Sigma, Customer Experience, Customer Satisfaction, Vendor Management, Telecommunications, Contract Negotiation, Budgets, Performance Management, Sales, Certified Project..., Outsourcing, Process Improvement, Cross-functional Team..., Contact Centers, Team Leadership, Team Building, Project Management
Education
University of South Florida
Master of Liberal Arts, Communication, General
University of South Florida
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Bright House Networks September 2014 - Present
Hearst Television October 2013 - May 2014
Hearst Television July 2012 - October 2013
Media General July 2006 - July 2012
Doner Advertising September 1999 - June 2006
Education
University of South Florida
Bright House Networks June 2014 - Present
HSN August 2012 - June 2014
Siemens Energy June 2010 - June 2012
City of Seattle February 2002 - May 2010
Unocal July 2000 - January 2002
Oracle 1999 - 2000
Skills
Oracle Application..., Oracle Reports, Oracle Discoverer, BI Publisher, XML Publisher, Oracle Developer 2000, OID, SQL*Plus, Oracle Enterprise..., Oracle Technologies, Oracle Application..., Pro*C
Education
pacm 1989 — 2021
Physics
University of Phoenix 2007 — 2009
MSIS, Information systems
Bright House Networks April 2009 - Present
Verizon Business February 1996 - April 2009
WorldCom June 1995 - February 1996
CSC March 1995 - June 1995
US Army January 1988 - March 1995
Skills
Telecommunications, WAN, Wireless, SDLC, PMP, VoIP, Visio, Microsoft Excel, Time Management, Team Leadership, Leadership Development, Technical Training, Fitness Training, Spinning, Cisco Technologies, Mountain Biking, Survival Training, Fiber Optic Networks, Kayak, Running, Operations Management, Team Management, Personal Training, Technical Analysis, Business Analysis, Performance Reviews, Operational Planning, Technical Documentation, Troubleshooting, Network Infrastructure, Outdoor Education, Outdoor Adventures, IP, MPLS
Education
University of Phoenix 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Wichita Falls High School 1986 — 1987
High School, Graduated
Symantec August 2010 - October 2014
Orlando Sentinel Communications/Tribune Company July 2007 - March 2009
Bright House Networks 2002 - 2006
Skills
Operating Systems, Storage, Virtualization, Software Quality..., VMware ESX, Agile Methodologies, Windows Server, Cloud Computing, Testing, Test Planning, Test Automation, Microsoft SQL Server, Enterprise Software, SAN, SQL, TCP/IP, Unix, Regression Testing, Manual Testing, QA Engineering, Software Documentation, software, Microsoft Office, Virtual Environment
Education
University of Phoenix 2005 — 2007
Masters, Business Administration
University of Phoenix 2000 — 2002
Bachelor of Science (B.S.), Information Technology
Humana February 2015 - Present
Bright House Networks July 2014 - February 2015
Seminole Hard Rock Hotel & Casino April 2010 - June 2014
Wynn Las Vegas March 2008 - June 2008
The Venetian October 2005 - December 2007
Silverton Casino January 2005 - July 2005
Bally's/Paris Hotel & Casino January 2001 - December 2004
Skills
Casino, Casino Gaming, Gaming Industry, Marketing, Database Marketing, Hospitality, Event Management, Loyalty Marketing, Direct Marketing, Resorts, Advertising, Loyalty Programs, Marketing Strategy, Training, Business Analysis, Data Analysis, Microsoft SQL Server, Public Relations, Gaming, Access, Campaign Management, Strategic Planning, SharePoint, Campaign Strategies, Business Strategy, Business Development, Total Rewards Strategies, Rewards Programs, SharePoint Designer, Windows Sharepoint..., Oracle SQL Developer, QlikView, QlikView Development
Education
University of South Florida - College of Business Administration 2010 — 2012
Bachelor of Science (BS), Management Information Systems, General
College of Southern Nevada 2006 — 2008
Brighthouse Networks January 1993 - Present
Bright House Networks February 2003 - April 2012
Skills
General Ledger, Essbase, Financial Reporting, Accounting, Forecasting, Financial Analysis, PeopleSoft, GAAP, Variance Analysis
Education
University of Phoenix
Bachelor degree - IT management
Bright House Networks February 2014 - Present
OneLink Communications October 2010 - March 2013
OneLink Communications October 2007 - October 2010
OneLink Communications October 2005 - October 2007
Adelphia Communications September 1999 - October 2005
Century Communications June 1992 - September 1999
Multivision Cable TV May 1989 - June 1992
CableData September 1984 - May 1989
Skills
Call Center, Outsourcing, IT Management, VoIP, Operations Management, Technical Leadership, Billing Systems, Cable Television, Cable Broadband, Customer Service, Customer Retention, Call Center Development, Business Analysis, BPO, Telecommunications, Proj Management, Retention Strategies, Sales Growth, Matrix Management, Call Centers, Management, CRM, Solution Selling, Sales, Team Building, Workforce Management, Process Improvement, Project Management, Contact Centers, Vendor Management, Team Leadership, Strategy, Leadership, Networking, Training, Enterprise Software, Technical Support, Wireless, Mobile Devices, Customer Satisfaction, New Business Development, Selling, Budgets, IP, Broadband, Provisioning, IVR, Ethernet, Network Design, Telephony
Education
University of South Florida 1977 — 1981
PowerChord, Inc. June 2014 - Present
PowerChord, Inc. June 2011 - June 2014
Bright House Networks April 2011 - May 2011
Coca-Cola Refreshments December 2010 - March 2011
IRS / University of South Florida December 2008 - April 2009
Skills
Accounting, Tax, Tax Returns, General Ledger, Tax Preparation, Financial Reporting, Management, Budgets, QuickBooks, Accounts Payable, Payroll, Income Tax, Internal Controls, Financial Accounting, Account Reconciliation, Invoicing, Corporate Tax, Financial Analysis, Financial Statements, Bookkeeping, Accounts Receivable, Auditing
Education
University of South Florida 2007 — 2010
B.A., Accounting
Bright House Networks August 2012 - Present
SNI Companies April 2011 - August 2012
Kforce Inc. January 2010 - April 2011
Wyatt Real Estate Services August 2003 - April 2010
Skills
Sourcing, Contract Negotiation, Technical Recruiting, Staffing Industry, Resume Writing, Negotiation, Interviewing, Cold Calling, Screening, Temporary Staffing, Permanent Placement, Staffing Services, Referrals, Search, Job Fairs, Executive Search, Contract Recruitment, Fax, Professional Staffing, Salary, Customer Service, Temporary Placement, SDLC, Recruiting, Interviews, Human Resources, Benefits Negotiation, Talent Management, Networking
Education
Independant Technology Studies 2012 — 2013
Linux/Oracle/CCNA Certification Tracks, Information Technology
TechSkills 2008 — 2010
Technical Degrees, Management Information Systems
University of South Florida - College of Business Administration 2002 — 2004
Bachelor's Degree, Management Information Systems and Services
Saint Petersburg College 1997 — 1999
AA, Associates of Arts
FSU
Bachelors of Science, Management Information Systems, General
ESIS, Inc. April 2015 - Present
ESIS, Inc. April 2012 - Present
Snagajob May 2011 - February 2012
Bright House Networks May 2010 - August 2010
Hampton Park Swim Team May 2008 - August 2009
Skills
Claims Administration, Claims Supervision, Claims Management, Customer Service, California Workers..., Tennessee Workers'..., Workers' Compensation..., Virginia Workers'..., Account Management, Sales Process, Microsoft Excel, Outlook, Microsoft Word, Social Media, Public Speaking, Social Media Marketing, B2B, Cold Calling, Microsoft Office, PowerPoint, Leadership, Marketing, Sales, Management, SaaS, Entrepreneurship, Small Business, Franchising, Business Analytics, Litigation Management
Education
University of Richmond 2007 — 2011
Bachelor of Science in Business Administration, Marketing and Management
Jackson Memorial High School 2003 — 2007
High School Diploma
TrueNet Communications July 2015 - Present
TrueNet Communications July 2014 - July 2015
Coldwell Banker Residential Real Estate, St. Petersburg, FL June 2014 - July 2014
Bright House Networks July 2010 - March 2014
Bright House Networks August 2007 - July 2010
Bright House Networks September 2009 - December 2009
Bright House Networks January 2006 - August 2007
VAN DYNE CROTTY, INC January 2004 - November 2004
ENERGY SERVICES AND PRODUCTS CORP January 2000 - January 2003
ADVANCED BROADBAND SYSTEM SERVICES January 1998 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Marketing, Marketing Strategy, Advertising, Sales
Education
Hillsborough Community College
Associate of Arts, Business Administration
University of South Florida
Bachelor of Science, Marketing
Comcast February 2012 - Present
Avalon Recovery Group LLC 2009 - Present
Bright House Networks December 2006 - August 2010
New Horizon Credit 2004 - 2006
ADT Fire & Security 2003 - 2004
HSBC 2001 - 2002
Skills
Call Center, Leadership, Business Planning, Business Process, Call Centers, Credit, Customer Retention, Executive Management, Forecasting, Human Resources, Management, Process Improvement, Quality Assurance, Strategy, Team Building, Team Leadership, Telecommunications
Education
University of Phoenix
Bright House Networks February 2015 - Present
teleNetwork July 2013 - February 2015
Skills
Customer Service, Technical Support
Education
University of South Florida 2008 — 2012
Bachelor of Arts (B.A.), Economics, Philosophy
Bright House Networks August 2006 - March 2011
Education
University of Phoenix 1999 — 2001
Masters
Bright House Networks February 2014 - Present
Bright House Networks February 2014 - Present
Universal Orlando July 2012 - February 2014
Rosen Centre Hotel July 2011 - April 2012
Florida Highway Patrol December 2005 - July 2011
Loews Hotels August 2001 - December 2005
Saflok November 1999 - January 2001
Skills
Patrol, Security, CCTV, Corporate Security, Physical Security, First Aid, Alarms, Security Management, Security Operations, Hotel Management, Access Control, Pre-opening, Law Enforcement, Hospitality Industry, Surveillance, Cpr Certified, Investigations, Enforcement, Investigation, Customer Service, Hospitality
Education
Valencia College 2010 — 2012
Network Engineering (Microsoft)
University of Phoenix 2005 — 2007
Software Engineering
Bright House Networks July 2015 - Present
Diversified Sourcing Solutions April 2014 - July 2015
KellyOCG/Kelly Services December 2013 - April 2014
ResourceMFG October 2011 - December 2013
Gulf Coast JFS May 2010 - October 2011
DayGroup Staffing December 2004 - April 2010
HSN October 2001 - December 2004
Skills
Interviews, Hiring, HRIS, Talent Acquisition, Employee Relations, Recruiting, Temporary Placement, Employee Benefits, New Hire Orientations, Onboarding, Human Resources, Job Fairs, Screening Resumes, Applicant Tracking..., Employee Training, Staffing Services, Payroll, HR Policies, Internet Recruiting, Temporary Staffing, College Recruiting, FMLA, Background Checks, CRM, Sourcing, ADP HRB, ADP Payroll
Education
University of South Florida
Human Resources Management
Bright House Networks October 2011 - Present
The Clorox Company March 2010 - September 2011
SCICOM Data Services January 2010 - January 2010
Skills
Microsoft Office, Kana, HTML, AutoCAD, ADP Payroll, TMS, Kronos, SharePoint, Citrix, Axis, IDMS, SnagIt
Education
University of South Florida 2004 — 2009
B.A., English: Technical Writing
Bright House Networks 2005 - Present
Bright House Networks 2002 - 2005
Bright House Networks 1999 - 2002
Education
University of South Florida 2009 — 2011
Bachelors of Science, Physics
Bright House Networks July 2007 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of South Florida
Bachelor's degree, Business
Bright House Networks September 2013 - Present
Bright House Networks March 2012 - September 2013
Bright House Networks October 2009 - March 2012
Bright House Networks February 2007 - October 2009
Skills
Databases, SQL, Microsoft Excel, Microsoft SQL Server, VBA, ASP.NET, JavaScript, Microsoft Office 2007, IBM AS/400, Sequel Viewpoint, ICOMS, six sigma, Telecommunications, Process Improvement, Troubleshooting, Vendor Management
Education
University of Phoenix 2011 — 2015
Bright House Networks Patient AdvocateExpress ScriptsSeptember 2014 - Present
Skills
Call Centers, Telecommunications, VoIP, Customer Experience, Customer Retention, Customer Satisfaction, Troubleshooting, Managed Services, Customer Service, Account Management, Customer Support, Team Building, Microsoft Excel, Microsoft Office, Leadership, PowerPoint, Microsoft Word, Team Leadership, Call Center
Education
University of Phoenix 2009 — 2011
Associate of Science (AS), Clinical Psychology
Johnny's NY Pizzeria & Ristaurante May 2013 - Present
Incore Residential 2011 - 2012
Sears Holdings Corporation 2009 - 2010
Wyndham Worldwide 2007 - 2008
Chase 2005 - 2006
Bright House Networks 2000 - 2005
Education
University of Phoenix 2012 — 2016
ION Media Networks July 2012 - Present
Bright House Networks 1988 - 2010
Skills
Broadcast, Broadcast Television, Avid, Video Editing, Television, HD Video, Video Production, Video, Final Cut Pro, Radio, Post Production, Digital Media, Media Production, Camera, Documentaries, Digital Video, Voice Over, Multimedia, Final Cut Studio, Camera Operation, TV Production, Advertising, Storytelling, Screenwriting, Reality TV, Audio Editing
Education
Leesburg High
Leesburg High
University of South Florida
Bright House Networks September 2007 - Present
Albertsons January 2003 - September 2007
Education
University of Phoenix 2011 — 2013
Psychology
Bright House Networks 2007 - Present
Target April 2003 - Present
Skills
Technical Support, Coordinating Tasks, Wireless Networking, Process Improvement, Operating Systems...
Education
University of Phoenix 2005 — 2007
Bachelor of Science (B.S.), Information Technology and Visual Communication
Valencia College 1999 — 2004
Associate of Arts (AA), Information Technology
Oviedo High School 1995 — 1999