Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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Bright House Networks Employees
IFCO SYSTEMS July 2014 - Present
Bright House Networks April 2007 - July 2014
Skills
Employee Relations, Onboarding, Recruiting, Human Resources, Performance Management, FMLA, Employee Engagement, New Hire Orientations, HRIS, Workforce Planning, Benefits Administration, Technical Recruiting, Telecommunications, Succession Planning, Employee Training, Coaching, Leadership Development, PeopleSoft, Training, Employee Benefits, Team Building, HR Policies, Affirmative Action, EEO, Networking, Process Improvement, Personnel Management, Talent Acquisition, Management, Change Management, College Recruiting, Screening, Sourcing, Talent Management, Deferred Compensation, Temporary Placement, Interviews, Applicant Tracking..., Internet Recruiting, Labor Relations, Vendor Management, Benefits Negotiation, Employer Branding, Job Fairs, Hiring
Education
Oakland University 1994 — 1999
BA, Communications
DSI Systems Inc. March 2015 - Present
Bright House Networks March 2014 - March 2015
personal communication center 2008 - 2014
personal communication center 2005 - 2007
Skills
Strong leadership and..., Experienced in..., Demonstrated ability to..., Adept at driving..., Fluent in English and..., sales and business..., Customer Service, •Fluent in Microsoft..., •Inventory management,..., •Extremely adaptable,..., •Experienced in..., Management, Customer Satisfaction, Wireless, Sales Process, Sales Management, Sales Operations, Customer Retention, Telecommunications, Account Management, Direct Sales
Education
Queens College 2003 — 2007
Bachelor of Arts (BA), Economics
Bright House Networks March 2014 - Present
Skills
MPLS, VoIP, WAN, Data Center, IP, Telecommunications, Security, Ethernet, Frame Relay, Managed Services, Routers, Firewalls, SIP, Telephony, Switches, Routing, Networking, VPN, Network Architecture, Network Engineering, Unified Communications, Private Line, SIP Trunking, TCP/IP, ATM networks, WAN Optimisation, Wireless, Active Directory, LAN-WAN, TDM, Hosted Voice, Co-location, Sales Engineering, ATM Networks
Education
De Paul University
Masters of Science Degree
Saint Augustine's College
Bachelors of Science Degree
Pensacola Junior College
Associate of Arts Degree
Pensacola Junior College
Associates of Arts Degree
Software Logic LLC 2014 - Present
Tech Data 2011 - 2014
Gentiva Health Services 2008 - 2011
Darden 2006 - 2008
Bright House Networks 2005 - 2006
Elmcroft Partners, LLC 2005 - 2005
Purdue Pharma 2000 - 2005
Diversified Investment Advisors (TransAmerica) 1998 - 2000
Skills
Software Development, SDLC, Enterprise Software, Web Applications, SharePoint, Mobile Devices, Enterprise Architecture, Business Intelligence, Microsoft SQL Server, Security, Business Analysis, Vendor Management, Requirements Analysis, Active Directory, Software Project..., IT Strategy, Databases, SQL, Integration, Requirements Gathering, Disaster Recovery, Windows Server, Project Management, Data Warehousing, IT Management, SSIS, Web Services, T-SQL, Oracle, .NET, Cloud Computing, Database Design, Program Management, SAP, SOA, Agile Methodologies, ASP.NET, Process Improvement, Agile Project Management, Systems Analysis, Team Building, Team Leadership, Product Management, Global Resource..., Service Oriented..., E-commerce, Visio
Education
St. Leo University 2013 — 2015
Master of Business Administration (M.B.A.), 3.9
Pace University
Bachelor of Arts, Computer Science
Bright House Networks August 2014 - Present
Skills
CCNP, Cisco Certified, IP, MPLS, CCNA, Network Design, Routers, WAN, Switches, Cisco Routers, Computer Network..., Servers, Routing Protocols, Networking, LAN Switching, Cisco IOS, MPLS VPN, Wireless Networking, Ethernet, Network Security, Catalyst Switches, Unified Communications, RIP, Network Engineering, Network Architecture, Cisco Call Manager, Metro Ethernet, VPN, TCP/IP, ISDN, LAN-WAN, VPLS, Firewalls, SIP, Data Center, VLAN, WiFi, Cisco Wireless, Software Installation, TDM, Multicast, Switching, SNMP, Broadband, H.323, Carrier Ethernet, Network Administration
Education
Pontificia Universidad Católica Madre y Maestra 1991 — 1996
Telecommunications Engineer
Colegio San Pablo, Bonao, Dominican Republic - High School
Bright House Networks March 2014 - Present
Cox Target Media May 2010 - October 2013
Corvest December 2008 - May 2010
Cox Target Media, Inc. - Valpak October 2002 - December 2008
Johanna Foods, Inc. 2000 - 2001
Skills
Direct Mail, Email Marketing, Promotions, Marketing Strategy, Mobile Marketing, Copywriting, Direct Marketing, Trade Shows, New Business Development, Social Media Marketing, Product Marketing, Marketing, B2B, SEO, Digital Media, Team Building, Management, Leadership, Advertising, Creative Direction, Lead Generation
Education
Rowan University
Bachelor's degree, Communications and Advertising
University of Phoenix
Master of Business Administration (MBA)
Bright House Networks January 2012 - Present
Bright House Networks May 2008 - January 2012
US Navy August 2000 - August 2004
Skills
Visio, Telecommunications, Quality Assurance, Requirements Analysis, SQL, SDLC, Testing, Integration, Project Management, Troubleshooting, VoIP, Business Requirements, Test Planning, Visual Basic, Software Quality..., Databases, Linux, Training, HTML, Access, TCP/IP, Windows, Vendor Management, Program Management, HP Quality Center, HP ALM, Manual Testing, Regression Testing, Functional Testing, Agile Testing, Test Management, Software Quality...
Education
Walden University 2010 — 2012
Master of Information System Managment, Information System Management; Business Information Management, GPA 4.0
Old Dominion University 2005 — 2007
Bachelor of Science in Business Administration, Major Field of Study: Information Systems Technology; Minor Field of Study: Management, Overall GPA: 3.35/4.0 Major (IT) GPA: 3.69/4.0
Tidewater Community College 2004 — 2005
Associate of Science in Business Administration, Business Administration, GPA: 3.94/4.0
Apple August 2015 - Present
Bright House Networks December 2014 - July 2015
Convergys February 2012 - September 2014
Skills
iPhone, iPad, iOS, Mac OS, Computer Hardware, Mac, iWork, Technical Support, Help Desk Support, OS X, Troubleshooting, Hardware
Education
Rollins College 2013 — 2014
University of Central Florida
Bachelor's degree, Computer Science
Valencia College
Associate of Arts (A.A.)
Bright House Networks April 2014 - Present
Coca-Cola Refreshments August 2011 - Present
The Coca-Cola Company March 2008 - August 2011
Clear Channel 2006 - January 2008
US Army November 1998 - January 2005
Skills
Advertising, Social Media Marketing, Marketing Strategy, Team Leadership, Marketing Communications, Public Relations, Online Advertising, Email Marketing, Social Media, Team Building, Event Management, Event Planning, Management, Sales
Education
Rollins College - Crummer Graduate School of Business 2010 — 2011
MBA, Marketing
University of Florida 1992 — 1996
Bachelor of Science, Advertising
Far Out Design inc. June 2010 - Present
Florida Renovators Inc January 2004 - December 2009
Bright House Networks October 2008 - September 2009
Skills
Telecommunications, New Business Development, Consumer Electronics, Electricians, Cabling, Fiber Optics, IP, Management, Customer Service, Microsoft Office, Networking, Product Management, Sales, Sales Management, Project Management, Strategic Planning, Team Building, Troubleshooting, VoIP, Wireless
Education
Pinellas Technical Education Center-St Petersburg 2009 — 2010
NATE Certified, HVAC
Seminole High School 2004 — 2008
Seminole Vocational Education Center 2004 — 2008
Residential Electricity, Residential Electricity, Electricians Helper
Bright House Networks January 2015 - Present
CerTek Software Designs, Inc. February 2013 - December 2014
Veritas Instrument Rental September 2010 - February 2012
Skills
Customer Service, Computer Hardware, Computer Repair, Computer Security, Computer Science, Computer Network..., Linux, Technical Support, Networking, Windows, Troubleshooting, Windows Server, Operating Systems, Windows 7, Remote Desktop, Help Desk Support, Software
Education
St. Petersburg College 2014 — 2015
Information Technology (IT) Security A.S. Degree, Computer Science / Computer Security
Pinellas Technical Education Center-Clearwater 2013 — 2014
Computer Technology/Computer Systems Technology
Gibbs high school 2007 — 2011
H.S. Diploma/ Pinellas County Center for the Arts Diploma, Technical Theatre/Theatre Design and Technology
eTesters November 2013 - Present
Bright House Networks November 2004 - November 2013
Bright House Networks July 2002 - November 2004
Skills
Linux, Java, JavaScript, Perl, Perl Automation, Oracle PL/SQL..., Oracle Administration, SQL, Sybase IQ, ColdFusion, Python, ETL, Database-driven Web..., Web Development, Systems Analysis, Database Design, Data Analysis, Database Administration, Databases, Unix Shell Scripting
Education
University of South Florida 1999 — 2000
Pasco-Hernando Community College 1997 — 1999
Associate of Arts (AA), Computer Science
Inmarsat December 2014 - Present
Sears Home Improvement Products December 2013 - November 2014
Bright House Networks November 2010 - November 2013
iGPS September 2008 - August 2009
Gooding's Supermarkets, Inc. July 2006 - August 2008
Skills
Accounting, Forecasting, Budgets, Financial Analysis, Process Improvement, Finance, Microsoft SQL Server, Access, Analysis, Business Analysis, Financial Reporting, Variance Analysis, Management, Microsoft Office, PeopleSoft, Data Analysis, Financial Modeling, SAP, Crystal Reports, Performance Dashboards, Data Mining, Data Manipulation, Customer Experience, Project Management
Education
Rollins College - Crummer Graduate School of Business 2008 — 2009
MBA, Finance
University of Central Florida 1999 — 2004
BS, Finance
University of Central Florida 1999 — 2004
Bachelor's Degree, Business Administration and Management, General
Wells Fargo March 2013 - Present
Elite Communications December 2011 - April 2013
Bright House Networks October 2010 - October 2011
Open Mobile PR January 2009 - July 2010
Skills
Sales, Customer Service, Customer Retention, Marketing Strategy, Computers, Customer Support, Communication Skills, Training, Sales Management, Account Management, Banking, Accurate Data Entry, Employee Training, Direct Sales, Team Building, Relationship Marketing, Coaching Staff, Retail Banking, Financial Reporting, Key Account Management, Multi Tasking, Flexibility, Strategic Planning, Staff Supervision, New Business Development, Research, Investments, Securities, Loans, Lines Of Credit, Retirement Planning
Education
Pontificia Universidad Católica de Puerto Rico 2006 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
NetWolves August 2015 - Present
Expedious Networks May 2014 - Present
Argent Entertainment January 2012 - Present
24-7 Intouch May 2015 - August 2015
Bright House Networks February 2005 - May 2014
Zone Red January 2002 - January 2005
Special Data Processing October 2000 - January 2002
United States Marine November 1996 - November 2000
Skills
IT Business Management, Critical Thinking, Human Relationship, Oral Communication, Microsoft Office, Windows Server, Red Hat Linux, Novell, NT 4.0, Workstations, QuickBooks, ACT!, Computer Repair, Visual Basic, IIS, Network Security, Network Engineering, Network Security..., Computer Architecture, Communication Protocols, Website Building, BMC Remedy, Customer Satisfaction, Troubleshooting, Networking, VoIP, Customer Service, Telecommunications, Call Centers, Technical Support, Computer Hardware, Software Installation, Wireless, TCP/IP
Education
Tampa Technical Institute 2000 — 2002
Associate degree in Science, Computer Networking Engineering Technology
Pinellas Technical Education Center-St Petersburg 1996 — 1997
Software Application, RPG Computer Programming.
University of Stellar Services 2005 — 2005
Positive Responses to Change
Financial Aid Network LLC February 2012 - Present
Healthcare Support Staffing October 2011 - February 2013
Fifth Third Bank March 2009 - October 2011
Bright House Networks June 2008 - May 2009
Grand Bohemian Hotel Orlando January 2004 - November 2006
Skills
Recruiting, Talent Management, Leadership, Marketing, Training, Social Networking, Sales Management, Strategic Planning, Leadership Development, New Business Development, Customer Service, Team Building, Microsoft Office, Microsoft Excel, Social Media Marketing, Student Financial Aid, Financial Aid..., Sales, Management, Marketing Strategy, Marketing Communications, Public Relations, Advertising, Event Management, Coaching, Human Resources, Business Development, Customer Satisfaction, Budgets, Employee Relations
Education
Palm Beach Atlantic University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Bright House Networks June 2013 - Present
NeuStar, Inc. December 2008 - February 2013
Unlimited Coaching Solutions, Inc. June 2004 - November 2008
Choice One Communications 2001 - 2004
GRCI 1997 - 2000
The George Washington University 1996 - 1998
Skills
Team Building, Performance Management, Change Management, Strategic Leadership, Leadership Development, Organizational Learning, Culture Change, Organizational..., Blended Learning, Leadership, Learning Management, Training, Talent Management, Training Delivery, Program Management, CRM, Succession Planning, Management, Career Development, Coaching
Education
Rochester Institute of Technology 1989 — 1994
Master of Science (M.S.), Career & Human Resource Development
SUNY Brockport 1973 — 1977
Bachelor of Science (B.S.), Psychology & Elementary Education
Luxe Closet March 2012 - Present
Bright House Networks August 2010 - September 2011
Great Atlantic Warranty August 2006 - August 2008
Skills
Direct Sales, New Business Development, Telecommunications, Sales Management, Customer Service, Sales Operations, Solution Selling, Account Management, Cold Calling, Sales Process
Education
Polk State College 2007 — 2008
n/a, Business Administration and Management, General
E*TRADE Financial Corporation August 2015 - Present
Citi February 2014 - July 2015
USAA June 2012 - December 2013
J.P. Morgan December 2010 - June 2012
Bright House Networks October 2008 - November 2009
Skills
Business Analysis, Disaster Recovery, Risk Management, Vendor Management, Change Management, Banking, Process Improvement, Management, Financial Analysis, Team Building, Analysis, Customer Service, Leadership, Microsoft Office, Project Management
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (MBA), International Business
University of South Florida 2004 — 2008
Finance, General
PlumChoice Online PC Services April 2014 - October 2014
Support.com June 2013 - December 2013
Kelly IT Resources October 2009 - October 2012
Knight Enterprises March 2007 - January 2009
Bright House Networks August 2003 - February 2007
Skills
CompTIA, Help Desk Support, Technical Support, Computer Hardware, Network Security, Workstations, Networking, Laptops
Education
Rasmussen College-Florida 2013 — 2016
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism, 3.94
Bright House Networks September 2014 - Present
Verizon FiOS March 2003 - September 2014
Alltel Wireless March 2002 - February 2003
Bobby Allison Wireless December 2000 - February 2002
Skills
Troubleshooting, Optical Fiber, Storytelling, Call Centers, Customer Service, Customer Satisfaction, Technical Support, Computer Hardware, Sales, Microsoft Office, Telecommunications, Customer Support, Account Management, Microsoft Word, Windows 7, Customer Retention, Outlook
Education
Polk State College 2002 — 2003
Southeastern University 1999 — 2000
GotChosen, Inc. June 2013 - Present
Quest, Inc. February 2011 - June 2013
Bright House Networks January 2008 - October 2010
Bright House Networks July 2004 - December 2007
Bright House Networks July 2003 - June 2004
Time Warner Cable January 2000 - June 2003
Time Warner Cable January 1996 - January 2000
Allen County Board of Developmental Disabilities / Marimor Industries January 1992 - February 1996
Time Warner Cable October 1990 - December 1995
Unisys April 1989 - September 1990
Skills
Leadership, Contract Negotiation, Financial Systems, Mergers, Facilities Management, Strategy, Product Development, Competitive Analysis, Mergers & Acquisitions, Management, Cross-functional Team..., Executive Management, Budgets, Business Planning, Strategic Planning, Program Management, Finance, Process Improvement, Forecasting, Leadership Development, Financial Analysis, Telecommunications, Vendor Management, Strategic Financial..., Accounting, Operations Management, Corporate Finance, Analysis, Pricing, Start-ups, Change Management, Team Building, Financial Modeling, Financial Reporting, Managerial Finance, Business Process..., Business Analysis, Team Leadership, Business Strategy, P&L Management, Management Consulting, Strategic Partnerships, Customer Service, Negotiation, Training, Business Development, Entrepreneurship, Project Management, Performance Management, Organizational...
Education
Michigan State University
Oakland University
B.S., Management
University of Detroit
M.B.A, Finance
Trialon Corporation October 2012 - March 2014
Bright House Networks January 2007 - October 2012
Bright House Networks January 2012 - May 2012
Bright House Networks November 2005 - January 2007
Skills
Bilingual in Spanish, Team Building, Teamwork Development, Community Relations, Organizational..., Training & Development, Proficient in Microsoft..., Microsoft Word,, Microsoft PowerPoint..., PowerPoint, Technical Recruiting, Recruiting, Employee Training, Community Development, Talent Acquisition, Human Resources, Teamwork, New Hire Orientations, Training, Employee Benefits, Employee Relations, Screening Resumes, Job Fairs, Corporate Recruiting, Program Management, Interviews, Customer Satisfaction, Customer Service, Screening, CRM, Internet Recruiting, Leadership, Networking, Applicant Tracking..., Call Centers, Temporary Placement, Job Descriptions, FMLA, HR Policies, College Recruiting, Contract Recruitment, Onboarding, Sourcing, Talent Management, Resume Writing, Staffing Services, Benefits Negotiation, Hiring, Conflict Resolution, Cold Calling
Education
Oakland University 2009 — 2012
Bachelor of Science, Human Resource Development
Schoolcraft College 2002 — 2005
Liberal Arts and Sciences/Liberal Studies
Franklin High School in Livonia 1998 — 2001
Bright House Networks August 2015 - Present
Viamedia February 2014 - March 2015
Bright House Networks June 2011 - January 2014
Bright House Networks Cable Advertising July 2006 - June 2011
Bright House Networks December 2000 - July 2006
Skills
Avid, Copywriting, After Effects, Photoshop, Market Research, Media Planning, Television, Digital Media, Advertising, Account Management, Online Advertising, Marketing Strategy, Broadcast, Telecommunications, Video, Metro Ethernet, Editing, Email Marketing, Marketing, Co-location, Sales, Strategic Partnerships, Management, Managed Services, Digital Marketing, Marketing Communications, Direct Sales, New Media, Online Marketing, Customer Retention, Social Networking, Sales Presentations, Social Media Marketing, New Business Development
Education
University of South Florida 1997 — 2000
B.A., Mass Communications
Polk Community College 1994 — 1997
A.A., Liberal Arts/ Fine Arts
Bright House Networks March 2015 - Present
Sprint February 2007 - March 2015
Fujitsu Technology Solutions May 2003 - August 2005
Skills
Network Design, Cisco Technologies, Frame Relay, BGP, IP, TCP/IP, Wireless Networking, MPLS, Wireless, VoIP, Telecommunications, Network Engineering, Switches, Networking, Routers, Computer Network...
Education
Rollins College - Crummer Graduate School of Business 2011 — 2013
MBA
University of Florida 2005 — 2006
Masters, Computer Engineering
University of the West Indies, Mona Campus 2000 — 2003
BS, Computer Science and Electronics
Bright House Networks February 1993 - August 2013
Univision 45 September 1987 - January 1992
Skills
Video, Video Production, Camera, Commercials, Television, Video Editing, Telecommunications, Troubleshooting, Broadcast, Sound, Non-linear Editing, Digital Video, Camera Operating, Final Cut Pro, Customer Service, Videography, Management, Camera Operation, Digital Media, Post Production
Education
ITT Technical Institute-Houston 1990 — 1992
Associate in Electronics Engineering Technology, Industrial Electronics Technology/Technician
NRI Schools 1986 — 1989
Communications Electronics, Radio Communications, High Honors
Ocean Corporation 1979 — 1979
Commercial Diver
St Joseph's Hospital Health Center January 2013 - Present
Bose Corporation April 2012 - August 2012
Bright House Networks September 2008 - April 2012
Skills
Management, Business Analysis, Project Management, Databases, Data Analysis, Social Media, E-commerce, Leadership, Integration, Requirements Analysis, Process Improvement, SDLC, Visio, SQL, Product Management, Software Development, Customer Service, Program Management, Systems Analysis, Access, Vendor Management, Business Strategy, Business Intelligence, Risk Management, Report Writing, Team Leadership, Software Project..., Cross-functional Team..., Software Documentation, Web Development, JavaScript, Project Planning, Crisis Management, Process Efficiency, Collaborative Leadership, Increase Productivity, Client Relations, Productivity Coaching, Productivity Improvement
Education
Syracuse University 2004 — 2008
MS, Information Management
Rensselaer Polytechnic Institute 1998 — 2002
BS, Computer Science
Onteora High School 1994 — 1998
Regents Honors
Ricoh Americas Corporation March 2015 - Present
A&L Adventures, Inc. January 2004 - Present
Ricoh Americas Corporation 2015 - 2015
Ricoh Americas Corporation 2015 - 2015
Bright House Networks November 2013 - July 2014
United States Postal Service November 2012 - March 2013
AT&T Mobility February 2011 - May 2012
AT&T Mobility January 2008 - February 2011
AT&T/Clearchoice Mobility January 2005 - January 2008
AT&T/Clearchoice Mobility January 2004 - January 2005
Skills
Solution Selling, Sales Operations, B2B, Sales Process, Wireless, Direct Sales, Leadership, Account Management, Business Strategy, Customer Retention, Telecommunications, Mobile Devices, Contract Negotiation, Sales, Management, Cellular Communications, Strategic Partnerships, Marketing, Sales Presentations, Customer Satisfaction, Channel, Integrated Marketing, Networking, Start-ups, Pricing, Selling, Managed Services, Market Research, Coaching, Integration, Product Marketing, Team Leadership, Cold Calling, VoIP, Salesforce.com, Call Center, Sales Management..., Great Motivator, Positive Can-do Attitude, CRM Databases, Sales Management, Strategy, New Business Development, Team Building, Business Development, Cross-functional Team...
Education
Rollins College - Crummer Graduate School of Business 1984 — 1987
Business/Managerial Economics
Winter park High School 1980 — 1983
High School Diploma, Business Administration and Management, General
Insperity December 2008 - Present
Gevity HR June 2004 - August 2008
Bright House Networks February 2000 - June 2004
North American Rental Group (Alamo Rent A Car & National Car Rental) December 1998 - December 1999
TranSpo Electronics, Inc. March 1997 - December 1998
Skills
Human Resources, Recruiting, Employee Handbooks, FMLA, Workforce Planning, Employment Law..., Employee Recognition, Employee Relations, Compensation & Benefits..., Regulatory Compliance, FLSA, Succession Planning, COBRA, EEOC, OSHA, ADA, ADEA, HIPAA, USERRA, GINA, HR Best Practices, HR Operations, Employee Retention, Project Management, Drug Free Workplace, Contract Negotiation, Employee Engagement, Workers Compensation, Operations Management, Total Rewards Strategies, Strategic Planning, Organizational..., Performance Management, Unemployment Claims, Strategic Policy..., Resourcing Strategies, Talent Management, Compliance Training, Workforce Development, Employee Orientations, Orientation / Training..., Reward & Recognition, Executive Coaching, Management Development, Transformational..., Union Avoidance, Policy Design /..., Budget / Vendor..., HRIS, Bilingual - English /...
Education
Rollins College
Master's Degree, Human Resources
University of Central Florida
Bachelor of Science (B.S.), Business Administration - Course Emphasis in Finance, Marketing, HR Management
Bright House Networks February 2014 - Present
GTT October 2008 - May 2013
GTT May 2008 - October 2008
GTT April 2003 - May 2008
Broadwing Communications August 2000 - April 2003
Williams Communications May 1999 - August 2000
MCI Worldcom May 1998 - May 1999
MCI Worldcom May 1997 - March 1998
MFS International April 1996 - May 1997
Cable & Wireless May 1995 - April 1996
Skills
Telecommunications, Account Management, Networking, Sales Engineering, Managed Services, MPLS, IP, VoIP, Co-location, Wireless, Solution Selling, Ethernet, Cloud Computing, Contract Negotiation, Sales Management, Sales Operations, Broadband, Network Design, Pre-sales, Direct Sales, SIP Trunking, Data Center, Optical Fiber, Unified Communications, Selling, Management, Sales, Product Management, Internet Services, Channel Partners, WAN, Enterprise Software, SIP, Strategic Partnerships, Telephony
Education
Ohio University 1982 — 1986
BS, Communication Systems Management
M. Cartan, Inc. January 2012 - July 2012
GEMCare Health Plan May 2011 - January 2012
M. Caratan, Inc. April 2009 - February 2011
Bright House Networks May 2007 - March 2009
Independent Financial Consultant May 2003 - May 2007
Philadelphia Housing Authority 2002 - 2003
Skills
Financial Analysis, SAP, General Ledger, Accounting, Accounts Payable, Forecasting, Sarbanes-Oxley Act, Accounts Receivable, GAAP, Account Reconciliation, Cost Accounting, Auditing, Cash Flow, Payroll, Fixed Assets, Accruals, PeopleSoft, Budgets, Internal Audit, Finance
Education
Rider University
B.A., Accouting
AutoNation December 2013 - Present
Royal Caribbean International May 2010 - December 2013
Bright House Networks May 2009 - April 2010
KidZania S.A. de C.V. September 2009 - December 2009
Skills
Marketing Strategy, Editing, Project Management, Account Management, Creative Direction, Creative Strategy, Creative Services, Strategic Communications, Brand Management, Online Marketing, Marketing, New Business Development, Content Management, Email Marketing, Marketing Communications, Advertising, Digital Marketing, Online Advertising, Social Networking, Event Planning, Photography, Integrated Marketing, Brand Awareness, Brand Development, Trade Shows, B2B, Strategic Planning, Market Research, Social Media Marketing, Event Management, SEO, Strategy
Education
Rollins College - Crummer Graduate School of Business 2008 — 2010
M.B.A., International Business and Management
University of Central Florida 2004 — 2008
B.S., Advertising/Public Relations
Bright House Networks 1997 - 2011
Time Warner Cable/Bright House Networks January 1999 - January 2004
Time Warner Cable August 1997 - January 2000
Skills
Sales and Customer..., Sales and Customer..., Management Skills..., Excellent training..., Excellent..., Comfortable learning..., Coaching, Management, Leadership, Learning New Software, Recruiting, Training, Relationship Marketing, Team Building, Customer Service, Call Centers, Customer Satisfaction, Quality Assurance, Process Improvement, Telecommunications, Customer Experience, Program Management, Team Leadership, Vendor Management, Project Management, Marketing, Public Speaking, Sales
Education
Pennsylvania State University-Great Valley Graduate Center 1995 — 1997
Master of Education (M.Ed.), Instructional Systems/Training Design
West Chester University of Pennsylvania
Bachelor of Science (B.S.), Social Sciences
Pacific Gas and Electric Company October 2010 - Present
Bright House Networks February 2008 - February 2010
Comcast Corporation November 2002 - January 2008
AT&T Broadband January 1999 - November 2002
AT&T Access / Vendor Management January 1993 - January 1999
USWEST/AT&T January 1981 - January 1992
Pittman Corporation January 1974 - January 1978
Skills
Program Management, Team Building, Contract Management, Business Operations, Succession Planning, Customer Liason, Leadership, Customer Satisfaction, Vendor Management, Telecommunications, Cross-functional Team..., Process Improvement, Call Center, SDLC, IT Operations, Disaster Recovery, Integration, Information Technology, Change Management, System Deployment, Project Management, Management, Business Process..., Operations Management, Project Planning, Strategic Planning, Project Portfolio..., IT Strategy, Budgets, Networking, Quality Assurance, VoIP, Training, Business Analysis, Business Process, Business Strategy, Call Centers, Team Leadership, PMO, Data Analysis, IT Management, PMP, Visio, Data Center, CRM, Computer Network..., Testing, Performance Management, Business Development, Outsourcing
Education
Villanova University 2007 — 2007
SSBB Certificate, Six Sigma Black Belt Certificate Program
George Washington University in partnership wtih AT&T School of Business 1996 — 1997
PMP, Project Management- Masters Certificate
Regis University 1992 — 1995
BSBA, International Business & Management
AT&T Technical SpecialistBright House NetworksJune 2006 - July 2010
Bright House Networks 2003 - 2006
AT&T Broadband - Comcast May 1999 - April 2003
TEKsystems October 1998 - May 1999
Skills
Troubleshooting
Education
Rider University 1985 — 1990
BS, Business Administration; Marketing
LegalShield, Independent Associate July 2015 - Present
Bright House Networks November 2013 - Present
Spectrum Multimedia Systems March 2010 - Present
Publix June 2012 - May 2013
Publix July 2009 - June 2011
Skills
Merchandising, Retail, Inventory Management, Grocery, Cashiering, Customer Service, Store Management, Sales, Visual Merchandising, Inventory Control, Microsoft Office, Supermarkets, Planograms, Process Scheduler, PowerPoint, Microsoft Word, Team Building, Leadership, Management, Microsoft Excel, Training, Troubleshooting
Education
Polk State College 1998 — 2004
Families of Faith Christian Academy
Charter Communications October 2011 - Present
Bright House Networks April 2009 - October 2011
Meives - EDS March 2007 - April 2009
Adelphia Communications January 1997 - February 2007
Education
Palm Beach Community College
Viewpost November 2011 - Present
Bright House Networks March 2009 - November 2011
Bright House Networks February 2007 - March 2009
Bright House Networks August 2005 - February 2007
Skills
JavaScript, TCP/IP, C#, Visual Studio, SQL, Microsoft SQL Server, ASP.NET MVC, Agile Methodologies, WCF, Vendor Management, .NET, Networking, Integration, Testing, Software Development, Software Engineering, Web Services
Education
Rollins College 2010 — 2012
Bachelor, Computer Science
University of Central Florida 1999 — 2005
Presently seeking opportunities of employment. July 2015 - Present
Your PC Paramedic, LLC April 2014 - Present
Innovative Network Solutions, Inc. March 2014 - April 2014
Comm-Works November 2013 - March 2014
Your PC Paramedic, LLC January 2001 - September 2013
Bright House Networks October 2005 - March 2013
Nerds On Call February 2003 - March 2013
Call Tech March 2005 - October 2005
Cybertek, INC March 1999 - October 2001
Bristol-Myers Squibb February 1998 - March 1999
Skills
Disaster Recovery, Troubleshooting, Servers, Security, Virtualization, Switches, Windows, SQL, VoIP, HTML, Managed Services, Software Implementation, CSS, Web Development, Risk Management, Project Management, Access, Web Design, Computer Hardware, Network Design, Telecommunications, Windows Server, Networking, Network Administration, Microsoft Exchange, Firewalls, Cisco Technologies, Routers, Software Documentation, Network Security, Technical Support
Education
Electronics Institute, Inc. 1979 — 1981
AS, Electronics & Computer Technology
Penn State University 1977 — 1978
Bachelor of Science, Mechanical Engineering Related Technologies/Technicians
Bright House Networks February 2015 - Present
H&R Block December 2014 - April 2015
Insight Global 2014 - 2015
Lockheed Martin February 2008 - May 2014
Datrose August 2006 - January 2008
Walt Disney World February 2005 - August 2006
Bally's Park Place Hotel and Casino March 1990 - December 2002
Skills
Technical Support, Troubleshooting, Windows 7, Windows, CompTIA Security+, Integration, CompTIA A+, CompTIA Network+, Security+, Active Directory, Screenwriting, Computer Hardware, Computer Security, BMC Remedy, System Administration, Windows Server, Microsoft Office, Windows XP, ITIL, Operating Systems, Software Documentation, Microsoft Certified..., SharePoint, ICOMS, Avaya IP Telephony, Cisco IP Telephony..., Customer Service
Education
Polk State College 2005 — 2014
Computer Science
Rowan University 1989 — 1993
Communication and Media Studies, A
Hammonton High School
Hammonton High School
Business Management Systems August 2011 - Present
Renbarger Tech Services June 2009 - August 2011
Wabash Valley Power January 2009 - June 2009
State of Indiana May 2007 - August 2008
Bright House Networks June 2005 - April 2007
Renbarger Insurance April 2000 - May 2005
Indiana Wesleyan University May 2004 - August 2004
Skills
VMware ESX, MySQL, Cisco, Switches, Windows Server, VMware, Microsoft Office, Cisco Technologies, Windows 7, Visual Studio, Troubleshooting, Windows XP, XP, Networking, Technical Support, Linux, Databases, Infrastructure, Virtualization, Windows, Security, Network Security, Software Installation, Microsoft Exchange, Servers, Microsoft SQL Server, Red Hat Linux, Android, Backup Exec, Network Administration, Visio, VPN, Ubuntu, System Administration, IT Service Management, Operating Systems, Computer Hardware, Active Directory, SharePoint, DNS
Education
Purdue University 2002 — 2006
Bachelor of Science, Electrical Engineering Technology
Bright House Networks May 2015 - Present
Windstream Communications 2012 - Present
Bright House Networks October 2013 - April 2015
Computech Inc. March 2010 - 2012
Provision IT April 2008 - March 2010
orlantech February 2003 - March 2008
Covad Communications 1998 - 2001
Skills
Solution Selling, Managed Services, Customer Service, Sales Process, Management, CRM, Sales Operations, Business Development, Direct Sales, Selling, Business Strategy, Business Intelligence, Sales, Cisco Technologies, Telecommunications, Networking, Data Center, Cloud Computing, Leadership, Security, Disaster Recovery, Strategy, Entrepreneurship, MPLS, Consulting, Project Management, Salesforce.com, Business Analysis, Co-location, Virtualization, Unified Communications, SaaS, SIP Trunking, VoIP, Professional Services, Telephony, Wireless, Hosted Services, Enterprise Software, Channel Partners, T1, PRI
Education
Sandler Sales 2006 — 2009
Sandler Sales
Nyack College 1975 — 1977
Education
Lewiston Porter 1963 — 1975
Bright House Networks September 2006 - Present
Bright House Networks June 2004 - September 2006
Bright House Networks September 2002 - June 2004
Education
Seminole State College of Florida 2005 — 2007
A.S., Computer Information Technology
Queensborough Community College 1989 — 1991
Liberal Arts
Wyndham Vacation Ownership June 2014 - Present
Wyndham Vacation Ownership August 2010 - May 2014
Connextions March 2008 - April 2010
Rollins College April 2006 - April 2007
Bright House Networks May 2006 - September 2006
Hewitt Associates June 2001 - August 2005
Skills
Market Research, Marketing Management, CRM, Social Media Marketing, Marketing, Recruiting, Management, Sales, Salesforce.com, Analysis, Social Networking, Marketing Strategy, SEO, Software Documentation, Access, Financial Analysis, B2B Marketing, Customer Service, Email Marketing, Time Management, Integrated Marketing, Project Management, Sales Process, Direct Marketing, Online Marketing, Proposal Writing, Business Development, Telecommunications, Editing, Public Relations, Market Analysis, Social Media, Brand Development, Marketing Communications, Lead Generation
Education
Rollins College - Crummer Graduate School of Business 2005 — 2007
MBA, Marketing and Finance
Stetson University 1997 — 2001
BBA, Marketing
Catapult Creative Consulting, LLC September 2014 - Present
Bright House Networks October 2013 - Present
USAmeriBank February 2010 - October 2013
BB&T 2006 - February 2010
Regions Bank 2004 - 2006
BB&T 2002 - 2004
The First American Corporation 2000 - 2001
Skills
Sales Management, Customer Service, Coaching, Leadership Development, Program Facilitation, Presenter, Presentation Development, Event Planning, Social Media, Social Networking, Communications Planning, Project Management, Team Building, Organization, Training & Development, Instructional Design, Program Development, Training Delivery, Learning Management..., Blended Learning, Content Development, Content Design, Instructional Design..., Training, Employee Training, E-Learning, Instructor-led Training, Public Speaking, Workshop Facilitation, Management, Organizational..., Employee Benefits, New Hire Orientations, Sales, Onboarding, Performance Management, Performance Improvement, Succession Planning, Talent Management, Employee Engagement, Interviews, Leadership, Program Management, Change Management, Marketing, Mentoring, Executive Coaching, Human Resources
Education
Palm Beach Community College 1992 — 1994
Bright House Networks January 2014 - July 2015
Bright House Networks October 2012 - December 2013
Polk County BoCC January 2012 - November 2012
Florida Southern College August 2008 - April 2012
Hall Communications, Inc May 2011 - June 2011
Centro Concepts May 2008 - 2010
Skills
Video Production, Video, Multimedia, Videography, Final Cut Pro, Photography, Editing, Broadcast, Mac, Camera, Video Editing, Cinematography, Commercials, Recording, Short Films, Computer Network..., Adobe Creative Suite, Public Speaking, Digital Photography, Journalism, Press Releases, Cable Television, Cable Management, Cable Modems, Cable Networks, Cable Broadband, Digital Cable, Cisco Technologies, Wireless Networking, Windows, Mac OS, Computer Repair, Computer Maintenance, Troubleshooting, Fiber Optic Cable, Power Cables, Radio Frequency..., Analog Video, Digital Signal..., Data Center, Data Management, DC Power, Microsoft Office
Education
Polk State College 2015 — 2017
Computer Systems Networking and Telecommunications
Florida Southern College 2008 — 2012
BS, Communication
Bright House Networks August 1990 - Present
Prudential Real Estate September 1983 - July 1989
Lee County School Board January 1980 - July 1983
Skills
Advertising, Marketing, Marketing Strategy, Account Management, Sales, Management, Marketing Communications, Digital Marketing, Social Media Marketing, Online Advertising
Education
Florida Real Estate School
Florida Real Estate License, Real Estate Sales Associate
Polk State College
Business Administration and Management, General
YP May 2013 - Present
Bright House Networks March 2011 - May 2013
SuperMedia LLC September 2005 - February 2010
Champs Sports June 2003 - September 2005
Time Warner Cable August 1999 - June 2003
Skills
Strategic Communications, Direct Sales, Marketing Strategy, Marketing Communications, Communication, Strategic Planning, Social Media Marketing, Marketing, Advertising
Education
Palm Beach Atlantic University
Bachelor of Science (B.S.), Marketing
University of Phoenix
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Bright House Networks January 2014 - Present
Bright House Networks March 2008 - January 2014
Bright House Networks April 2006 - March 2008
Bright House Networks October 2003 - April 2006
Armstrong Group of Companies October 2000 - October 2003
Ernst & Young July 1999 - October 2000
PwC July 1998 - July 1999
Merrill Lynch May 1997 - August 1997
Skills
Analytics, Strategy, Business Analysis, Retention Strategies, Financial Modeling, Competitive Analysis, DCF Valuation, Finance, Ad Hoc Reporting, Business Case..., Pricing Analysis, Forecasting, Marketing, Corporate FP&A, Process Improvement, Project Management, Financial Accounting, Management, Cross-functional Team..., Call Centers, Treasury Management, Business Intelligence..., Leadership, Marketing Strategy, Strategic Planning, Telecommunications
Education
Penn State University 1994 — 1998
Bachelor's Degree, Finance with High Distinction and Honors in Finance (Schreyer Scholar)
Kforce Inc April 2015 - Present
Kforce Inc May 2014 - April 2015
Kforce January 2014 - May 2014
Kforce August 2013 - January 2014
Hernando County Clerk of Court November 2012 - June 2013
Bright House Networks June 2012 - November 2012
Bright House Networks November 2007 - June 2012
Bright House Networks May 2007 - November 2007
Skills
Recruiting, Training, Sourcing, CRM, Vendor Management, Interviews, Customer Service, Sales, Employee Benefits, Temporary Placement, Outsourcing, Human Resources, Consulting, Staffing Services, Applicant Tracking..., Cold Calling, Talent Acquisition, Talent Management, Time Management, Telecommunications, Strategy, Technical Recruiting, Networking, Marketing, SharePoint, Executive Search, Hiring
Education
Saint Leo University 2012 — 2014
Bachelor of Arts (B.A.), Business Administration and Marketing
Pasco-Hernando Community College
Associate of Arts (A.A.), Business/Commerce, General
Bright House Networks May 2015 - Present
Tech Data December 2013 - March 2015
Apex Office Products April 2010 - December 2013
Oce/Canon July 2007 - April 2010
Apex Office Products August 2005 - July 2007
Staples Business Advantage July 2002 - August 2005
Skills
Prospecting, Managing, Intiatiating, Major Accounts, Consultative Selling, New Business Development, Sales Management, Account Management, B2B, Managed Print Services, Qualifying Prospects, Salesforce.com, Document Imaging, Marketing Strategy, Sales Operations, Sales Force Development, Negotiation, Sales, Solution Selling, Selling, Direct Sales, Business Development, Sales Presentations, Team Building, Sales Process, Management, CRM, Customer Retention, Lead Generation, Key Account Management, Strategic Partnerships, Cold Calling, Contract Negotiation, Competitive Analysis, Product Marketing, Complex Sales, Managed Services, Selling Skills, Professional Services, Enterprise Software, Channel Partners, Trade Shows, Pricing, Customer Satisfaction, International Sales, Direct Marketing, Building Relationships, Document Management, SaaS, Print Management
Education
Oral Roberts University 1980 — 1986
Bachelor's, Marketing
Softpro Corp August 2015 - Present
HCL America February 2013 - August 2015
Synergy Global February 2011 - February 2012
Bright House Networks 2004 - 2008
Skills
Troubleshooting, Cisco Technologies, Network Security, Microsoft Office, Cloud Computing, Windows, Telecommunications, Networking, TCP/IP, Network+
Education
Remington College-Tampa Campus 2003 — 2005
Associate of Science (A.S.), Computer Networking Technology
Bright House Networks August 2013 - Present
Bright House Networks July 2012 - August 2013
NBCUniversal, Inc. August 2008 - July 2012
Comcast Networks August 2006 - August 2008
Comcast Networks August 2004 - August 2006
Skills
Business Intelligence..., Wide Orbit, Orion, Microsoft Excel, Microsoft Word, Microsoft Exchange, Invision, Deal Maker, VCI, Deal Execution, Advertising Sales, Advertising, Digital Media, Sponsorship, Cable Television, Social Media Marketing, Project Planning, Salesforce.com, New Media, Media Planning, Marketing, Facebook, Broadcast, Broadcast Television, Integrated Marketing, Media Buying, Sales, Digital Marketing, Digital Strategy, Strategic Partnerships, Strategy, Marketing Strategy
Education
Stetson University 2002 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Rollins College 2000 — 2002
Bright House Networks October 2014 - Present
Ear to There Tours August 2010 - September 2014
GC Services July 2001 - August 2009
Skills
Sales, Wine, Wine Tasting, Sales Management, Negotiation, Beer, Team Building, Strategic Planning, Alcoholic Beverages, Inventory Management, Logistics, Key Account Management, Pricing, Employee Training
Education
Polk State College
Bright House Networks June 2015 - Present
Bright House Networks June 2014 - June 2015
Advance Auto Parts July 2013 - June 2014
TRICOM, S.A. January 2012 - December 2012
Skills
Cisco IOS, Cisco Routers, Networking, Network Security, Network Design, Wireless Networking, Ruby, Ruby on Rails, C#, ASP.NET, Assembly Language, C++ Language, Oracle SQL Developer, Network Administration, Structured Cabling, Mobile Networking, MySQL, Network Engineering, TCP/IP, Routers, Switches, IP, Routing
Education
Pontificia Universidad Católica Madre y Maestra 2008 — 2013
Bachelor of Engineering (B.E.), Telecommunications Engineering
Bright House Networks July 2013 - Present
Bright House Networks August 2008 - July 2013
Bright House Networks January 2005 - August 2008
Bright House Networks July 2001 - January 2005
Bright House Networks September 1999 - July 2001
Bright House Networks November 1997 - September 1999
Skills
Call Center, Workforce Management, Outlook, Customer Service, CMS, Microsoft Office, Microsoft Visio, Crystal Reports, Performance Management, Problem Solving, SQL, PowerPoint, Call Routing, Team Leadership, Program Management, Six Sigma, Call Centers, Visio, Telecommunications, Account Management, Customer Satisfaction, Team Building, Vendor Management, Operations Management, Process Improvement, Software Documentation, Customer Experience, Training, Quality Assurance, Troubleshooting, Management, Leadership
Education
Pasco-Hernando State College
Canvas, Inc. Manufacturing Co-opRoper-GE AppliancesAugust 2014 - December 2014
Roper-GE Appliances January 2014 - May 2014
Bright House Networks May 2013 - August 2013
Oakwood University August 2012 - December 2012
Oakwood University August 2011 - December 2012
Ronald McNair Scholars Program May 2012 - July 2012
Royal Theater Arts Academy & Senior Conservatory June 2005 - August 2010
Skills
Microsoft Excel, Technical Writing, Customer Service, Statistics, Research, PowerPoint, Microsoft Word, Microsoft Office, Windows, Windows 7, Higher Education, Critical Thinking, Passion for Helping..., Persistency, Creativity, Dance, Leadership, Dependable Team Player, Teamwork, Customer Experience
Education
University of Alabama in Huntsville 2013 — 2016
Bachelor of Engineering (B.E.), Engineering
Oakwood College 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Applied Mathematics
Bright House Networks August 2003 - Present
Education
Rollins College 2000 — 2004
United States Army May 2013 - Present
Vincent K. Henry II June 2012 - Present
We the People Against Tyranny September 2014 - Present
United States Army Reserve June 2012 - May 2013
Pensacola Christian College Grounds Department September 2011 - May 2013
Pensacola Christian College, BA 313/CO 303 Class: Turkey Bowl 2012 September 2012 - December 2012
Pensacola Christian College Grounds Department September 2009 - September 2011
PCC Print Shop May 2009 - September 2009
Bright House Networks May 2009 - May 2009
Pensacola Christian College Grounds Department June 2008 - December 2008
Skills
Leadership, Time Management, Critical Thinking, Public Relations, Social Media, Operations Management, Hand to Hand Combat, Weapons Handling, Organization, Rifle, Debate, Landscape Maintenance, Constitutional Law, Fitness, American Sign Language, Latin, Grounds Management, Public Speaking, Shotgun, Writing, Airborne, Diligent, Trustworthy, Microsoft Word, Management
Education
Pensacola Christian College 2008 — 2013
Bachelor's Degree, Political Science major, History minor, Cum Laude
Carroll County Christian Academy 2006 — 2008
High School Diploma
Berrywood Christian Academy (Homeschool) 2004 — 2006
contributed to High School Diploma, College Preparation
J.D. Power April 2014 - Present
Korrelate August 2012 - April 2014
FARO Technologies May 2011 - August 2012
Spectrum Bridge, Inc. January 2010 - May 2011
Ibis Financial Group January 2009 - January 2010
Bright House Networks January 2009 - May 2009
Kwikset September 2008 - December 2008
Millward Brown May 2008 - August 2008
Advertising Research Foundation June 2007 - August 2007
AXA Advisors, LLC May 2007 - August 2007
Skills
Advertising, Marketing, Marketing Strategy, Market Research, Strategy, Brand Management, Product Development, New Business Development, Project Management, Sales Management, SEO, Pragmatic Marketing..., CRM, Management, Marketing Research, Social Media, Competitive Analysis
Education
Rollins College - Crummer Graduate School of Business 2007 — 2009
MBA, Marketing, International Business
Rollins College 2004 — 2008
B.A., Psychology
Bright House Networks February 2010 - Present
Bonefish Grill December 2004 - September 2009
Express Freight of Florida 2008 - 2009
Proctor Productions December 2003 - December 2004
WellCare Health Plans 2000 - 2002
Skills
Marketing, New Business Development, Customer Service, Sales, Team Building, Marketing Strategy, Management, Social Media, Account Management, Selling, Sales Management, Microsoft Office, Strategic Planning, Business Development, Advertising, Direct Sales, Leadership, Training, Customer Satisfaction, Time Management, Recruiting, Budgets, Sales Operations
Education
Pasco-Hernando State College
Hero Design Agency January 2011 - Present
4What Interactive June 2009 - November 2012
Gra-FX Design of Tampa October 2007 - June 2009
Bright House Networks June 2005 - October 2007
Zelen Communications, Inc. November 2003 - June 2005
Skills
Web Development, CMS, Front-end Development, New Media, PHP, JavaScript, SEO, CSS, Web Design, User Interface Design, Front-end, Flash, Email Marketing, Online Advertising, Creative Direction, Online Marketing, User Experience, HTML 5, WordPress, XHTML, jQuery, Brand Development, Dreamweaver, Advertising, User Interface, Usability, Multimedia, Mobile Applications, Graphics, Interaction Design, Information Architecture, Website Development, Graphic Design, Adobe Creative Suite, ActionScript, Web Applications, Web Analytics, Art Direction, Drupal, Web Project Management, Wireframes, HTML5
Education
Platt College-San Diego 1997 — 1999
Bachelor's degree, Graphic Design
American River College 1994 — 1996
Art
Bright House Networks January 2013 - Present
Telovations January 2012 - January 2013
Metaswitch Networks January 2006 - October 2011
Pannaway Technologies Inc August 2003 - December 2005
3COM April 1998 - November 2002
Cabletron 1990 - 1998
Skills
Strategic Partnerships, Sales, Partner Management, Technologist, Outstanding Customer..., VoIP, IP PBX, SIP Trunking, Hosted VoIP, Salesforce.com, Ethernet, Business Development, Telecommunications, Mobile Devices, Broadband, SaaS, Enterprise Software, Professional Services, Pre-sales, Selling, Product Management, Unified Communications, Product Marketing, Go-to-market Strategy, Sales Engineering, Start-ups, Cloud Computing, Direct Sales, Co-location, SIP, Wireless, CRM, Customer Service, Executive Management, Strategy, IP, Networking, Call Centers, Solution Selling, Cross-functional Team..., Managed Services, MPLS, Channel Partners, Management, Leadership, Contract Negotiation, Telephony, Network Architecture
Education
Rochester Institute of Technology 1980 — 1981
Mechanical Engineering
Bright House Networks April 2015 - Present
Cablevision March 2012 - Present
Thitem May 2011 - March 2012
Human Mobile December 2010 - May 2011
Target Trust August 2010 - August 2010
ADP September 2008 - August 2010
DBServer January 2008 - September 2008
GoDigital 2004 - 2008
PUCRS August 2004 - October 2004
Brasil Telecom 2002 - 2003
Skills
Struts, Spring, Tomcat, JSP, JBoss, JSF, Subversion, JPA, RichFaces, CVS, PL/SQL, JavaScript, PHP, HTML, Hibernate, UML, J2EE, Eclipse, AJAX, PostgreSQL, MySQL, Java, XML, Web Services, Linux, SQL, SQL Server, ASP, VBScript, Ant, JUnit, Servlets, CSS, Maven, Databases, Apache, jQuery, JDBC, Software Development, SOAP, Windows, REST, Sun Certified Java..., Programming, JAX-WS, Systems Analysis, Hudson, OOP, JSON, J2SE
Education
Pontifícia Universidade Católica do Rio Grande do Sul 2000 — 2004
Bachelor of Science (BS), Computer Science
Colégio Assunção 1994 — 1999
Bluelock July 2012 - Present
Bright House Networks December 2005 - July 2012
Motorsport.com, Inc. May 2003 - September 2008
St. Vincent Hospital January 1998 - October 2001
Education
Purdue University
BS, Mathematics
Independant August 2011 - Present
Thirty3 Consulting ,LLC June 2014 - January 2015
Independent 2015 - 2015
Independent 2015 - 2015
Meridian Systems January 2012 - December 2012
Deltek Inc April 2006 - August 2011
Time Warner Cable 2009 - 2011
Bright House Networks May 2004 - January 2005
AT&T Broadband 1999 - 2003
Convergys 1999 - 2003
Skills
ERP, Program Management, Business Intelligence, Software Implementation, Process Improvement, Project Management, SQL, Data Conversion, Business Analysis, Vendor Management, Requirements Analysis, Visio, Software Documentation, PMP, Cross-functional Team..., Change Management, Deltek, Software Project..., Integration, Telecommunications, Team Leadership, Professional Services, SharePoint, SDLC, Business Process, Enterprise Software, Testing
Education
Regis College 1984 — 1988
Bachelor’s Degree, Sociology
Bright House Networks May 2013 - Present
Verizon December 2011 - May 2013
Verizon Communications July 2010 - December 2011
Verizon July 2010 - December 2011
Verizon September 2008 - December 2011
Verizon Communications May 2006 - September 2008
SeaChange International 2002 - 2006
Schlumberger 1989 - 1995
Skills
Telecommunications, Advertising, Wireless, Cross-functional Team..., Leadership, Professional Services, VOD, Video, Vendor Management, Mobile Devices, Product Management, IP, Integration, VoIP, Management, Cloud Computing, Networking, Program Management, Project Management, Strategic Partnerships, Ethernet, Broadband
Education
Purdue University 1985 — 1989
Bachelors, Elect. Eng. Tech. (EET)
The Container Store August 2013 - Present
The Container Store May 2012 - Present
The Container Store August 2010 - May 2012
Wendy Sherman Associates, Inc. April 2011 - April 2012
Judith Ehrlich Literary Management March 2011 - December 2011
ShermansTravel February 2011 - July 2011
Society of Children Book Writers and Illustrators October 2009 - June 2010
Apopka Family Learning Center July 2009 - September 2009
Bright House Networks July 2008 - December 2008
Bright House Networks May 2007 - July 2008
Skills
Customer Service, Administration, Blogging, Editing, HTML, Internet, Leadership Development, Social Media, Microsoft Office, Organizing, Operations Management, PowerPoint, Photoshop, Quality Assurance, Research, Market Research, Testing, Telecommunications, User Experience, Writing, Word, Wordpress, Windows, Outlook, Excel, Access, SharePoint, Technical Writing, Social Networking, Facebook, Public Speaking, Marketing Strategy, International Business, Microsoft Excel, Marketing, Creative Writing, Management, System Administration, Copywriting, Cross-functional Team..., Time Management, Training, Team Leadership, Customer Satisfaction, Team Building, Data Analysis, Fundraising, Project Management, Project Planning
Education
Rollins College - Crummer Graduate School of Business 2009 — 2010
MBA, Business
University of Central Florida 2003 — 2007
BA, Art
Bright House Networks April 2012 - Present
Comcast June 2009 - April 2012
Career Movement May 2007 - July 2009
Limited Brands April 2006 - May 2007
ARAMARK August 2003 - April 2006
ARAMARK 2001 - 2003
ARAMARK 2000 - 2001
ARAMARK 1995 - 2000
Skills
Employer Branding, Temporary Placement, Human Resources, College Recruiting, Applicant Tracking..., Executive Search, Internet Recruiting, Talent Acquisition, Onboarding, Staff Retention, Technical Recruiting, Succession Planning, Talent Management, Recruiting, Sourcing, Resume Writing, Screening Resumes, Benefits Negotiation, Employee Relations, Workforce Planning, Recruitment Marketing, Leadership, Management, Organizational..., Staffing Services, Temporary Staffing, Performance Management, Sales, Strategy, Job Coaching, Hiring, Program Management, Career Counseling, Deferred Compensation, Personnel Management, Employee Engagement
Education
Penn State University 2003 — 2005
MBA, 2005
Pennsylvania State University-Great Valley Graduate Center 2003 — 2005
MBA, Business Administration and Management, General
Bright House Networks December 2013 - Present
Markel Corporation (formerly Alterra Capital) February 2012 - November 2013
Travelers Insurance November 2010 - February 2012
Travelers Insurance March 2008 - November 2010
Travelers Insurance July 1996 - March 2008
Skills
Business Analysis, Property & Casualty..., Vendor Management, Insurance, Business Intelligence, Analytics, SDLC, Process Improvement, Underwriting, Risk Management, Data Warehousing, Project Management, Team Leadership, IT Strategy, Strategy
Education
Rensselaer Polytechnic Institute at Hartford 1998 — 2000
MS, Computer Science
Rochester Institute of Technology 1991 — 1996
MS, Mechanical Engineering
Unique Logic & Technology, LLC August 2014 - Present
Brumit Restaurant Group May 2014 - August 2014
South + York December 2013 - May 2014
Bright House Networks May 2007 - April 2013
Hunter Development, Inc. March 2007 - May 2007
Carrier Access October 2005 - January 2007
Smart City Telecom August 2000 - October 2005
Smart City 1998 - 2005
Vista-United Telecommunications 1991 - 1998
Skills
VoIP, SIP, MGCP, SDH, Frame Relay, Networking, Troubleshooting, IP, Product Management, Telephony, Wireless Networking, Testing, Enterprise Software, MPLS, Telecommunications, Computer Network..., Metro Ethernet, Technical Support, Ethernet, Wireless, Linux, SIP Trunking, Managed Services, Network Design, Cisco Technologies
Education
Rollins College 1996 — 1998
Audio Recording Technology Institute 1991 — 1992
Saint Leo University 1987 — 1990
Bishop Moore High School 1983 — 1987
HealthPlan Services January 2015 - Present
Bright House Networks September 2009 - December 2014
BRIGHT HOUSE NETWORKS September 2006 - September 2009
HSN, INC March 2005 - September 2006
SunGard Availability Services November 2003 - March 2005
SunGard Availability Services May 2002 - November 2003
SunGard Availability Services January 2000 - May 2002
Skills
Speech Technology, IVR, Nuance, Avaya, Voice User Interface..., Customer Experience, Customer Satisfaction, Telecommunications, Call Centers, Troubleshooting, ACD, Software Documentation, VoIP, Disaster Recovery, CRM, CTI, Switches, CMS, VPN, Call Center, PBX, Problem Solving, Vendor Management, Telephony
Education
Peirce College 2002 — 2004
BS, Network Management
GA Foods, Exclusive provider of SunMeadow™ brand foods November 2013 - Present
Bright House Networks July 2005 - June 2013
Sprint Nextel 2000 - 2001
USMC 1992 - December 1997
Skills
Telecommunications, Troubleshooting, Visio, Network Engineering, Call Center, VoIP, Testing, TCP/IP, Software Documentation, Wireless, SDLC, Quality Assurance, Routers, Cisco Technologies, Cisco IOS, Switches, Network Design, Security, Software Installation, Networking, System Deployment, Help Desk Support, Program Management, Customer Engagement, Customer Relations, Distribution, Hardware, IP, LAN-WAN, Logistics, Network Administration, Network Security, Operating Systems, Servers, Team Building, Technical Support, Telephony, VPN, WAN, Warehouse Management, Wireless Networking, Unix, Computer Hardware, Access
Education
Villanova University 2002 — 2002
Certificate in Fundamentals of Project Management, Information Technology Project Management
Park University 1996 — 2001
Bachelor's degree, Computer/Information Technology Administration and Management
University of Kansas 1998 — 1999
Bay News 9 January 1993 - Present
Bright House Networks 1993 - Present
Skills
Media Relations, Social Media, Public Relations, Press Releases, Marketing Communications, Event Planning, Publicity, Facebook, Television, Crisis Communications, Community Development, Radio, Copywriting, Journalism, Social Networking, Blogging, Strategic Communications, Copy Editing, Video Production, Broadcast, Web Content, Video, Newsletters, Storytelling, News Writing, Social Media Marketing
Education
Purdue University 1977 — 1981
BA, Recreation
Bright House Networks January 2015 - Present
Sprint October 2010 - January 2015
Sprint May 2008 - October 2010
Sprint - Network Services January 2005 - May 2008
Skills
Software Project..., Sales Operations, Project Portfolio..., New Business Development, Business Analysis, Telecommunications, MPLS, Managed Services, IP, Wireless, Networking, Mobile Devices, VoIP, Computer Network..., Call Centers, Network Design, Routing, Leadership, Ethernet, Project Management
Education
Rollins College - Crummer Graduate School of Business 1996 — 1999
MBA
Rollins College
B.A., Organizational Communications
Bright House Networks October 1998 - July 2014
Lost Alamos National Laboratory June 1992 - November 1994
Skills
Forecasting, Variance Analysis, Financial Modeling, Financial Reporting, Strategic Financial..., Financial Goals, PeopleSoft, Process Improvement, Financial Systems, Capital Budgeting, Budget Process, Supply Chain Management, Marketing Analytics, Campaign Finance, Leadership, Strategic Planning, Contract Negotiation, Team Leadership, Project Planning, Access, Essbase, Hyperion Enterprise, Customer Retention, Marketing, Finance, Sales, Management, Inventory Management, Cross-functional Team..., Competitive Analysis, Pricing
Education
Rollins College - Crummer Graduate School of Business 1997 — 1998
Master of Business Administration (MBA)
NM Highlands University 1989 — 1992
Bachelor of Science (B.S.), Environmental Science
LifeCenter Northwest March 2014 - Present
Shands Healthcare, LifeQuest Organ Recovery Services January 2011 - February 2014
University of Central Florida Health Services May 2007 - March 2011
Bright House Networks January 2005 - March 2007
Skills
Marketing, Strategy, Budget
Education
Rollins College - Crummer Graduate School of Business 2005 — 2008
MBA, Marketing/Management
University of Central Florida - College of Business Administration 2001 — 2004
BSBA, Marketing
Bright House Networks 1991 - Present
Bright House Networks 1991 - 2013
Skills
Financial Analysis
Education
Rollins College - Crummer Graduate School of Business 1986 — 1988
Bright House Networks October 2011 - Present
Independent Yoga Instructor 2011 - Present
Hospice of the Florida Suncoast April 2007 - October 2011
HCPro, Inc. 2003 - 2005
Education
Ohio University 1994 — 1998
Bachelor of Arts (B.A.), Journalism
Bright House Networks Sales ManagerNational Cable Communications1998 - 2001
Rainbow Advertising Sales Corp 1995 - 1998
WEWS-TV 1989 - 1993
CBS Radio Cleveland WNCX/ WKRK 1987 - 1989
Skills
Digital Media, Media Buying, Integrated Marketing, Advertising, Mobile Marketing, Media Planning, Marketing Strategy, Advertising Sales, Broadcast, Television, New Business Development, Strategic Partnerships, CRM, SEM, Sales, Marketing, Digital Marketing, Online Advertising, Strategy
Education
Ohio University 1980 — 1984
BSJ, Advertising Mgt
Bright House Networks December 2013 - Present
Time Warner Cable Media Sales August 2007 - December 2013
Hilliard City School District March 2004 - July 2009
eTech Ohio March 2005 - August 2007
International Sound Corporation April 2004 - September 2005
WCMH-TV, NBC4 here for you. July 2004 - March 2005
WIS-TV (NBC) August 2003 - January 2004
Skills
Broadcast, Video, Video Production, Television, Media Production, Digital Video, Video Editing, New Media, VOD, Digital Media, Quality Control, Troubleshooting, Cable Television, Web Video, Advertising Operations, Radio, Advertising, Commercials, Broadcast Television, Editing, Videography, Management, Sound, Film, HD Video, Non-linear Editing, Digital TV, Final Cut Studio, Avid Media Composer, Cable Management, Social Media, Broadcast Engineering, Sports Coaching, Leadership, Team Leadership, Transcoding, Streaming Media, Team Management, Aspera, Telestream, Avid, Software Engineering, Online Video, IPTV, Interactive TV, Encoding, Sports, Microsoft CRM
Education
University of South Carolina-Columbia 2001 — 2003
Bachelor of Arts (BA), Media Arts/Telecommunications
Ohio University 1999 — 2001
Telecommunications Technology/Technician
Bright House Networks October 2013 - Present
PODS August 2008 - October 2013
Danka Office Imaging April 2007 - December 2007
Danka Office Imaging June 1999 - April 2007
Danka Office Imaging January 1989 - May 1999
Education
Phoenix College
no, business
Bright House Networks May 2014 - Present
The Walt Disney Company 2009 - June 2014
Walt Disney World 2008 - 2008
Walt Disney World 2003 - 2007
Cingular Wireless 2002 - 2003
Marriott Vacation Club International 2001 - 2002
Sunterra 1999 - 2000
Skills
SharePoint, Vendor Management, Budgets, Process Improvement, Strategic Planning, Financial Modeling, Project Finance, Managerial Finance, Financial Analysis, Financial Reporting, Strategic Financial..., Resource Management, Human Resource Planning, Project Portfolio..., IT Portfolio, Portfolio Management, Microsoft Excel, CA Clarity, Project Management, MS Project, Contract Negotiation, Presentations, Hiring Employees, Team Leadership, Thought Leadership, Business Analysis, SAP R/3, SAP BW, Management Accounting, Project Planning, Management
Education
Rollins College - Crummer Graduate School of Business 1997 — 1998
Master of Business Administration (MBA), Finance & Marketing
State University of New York at Buffalo 1992 — 1995
BA, Psychology
Bright House Networks September 2012 - Present
PROGGEX/Sykes January 2012 - June 2012
Priceless Moments Event Planning April 2004 - March 2012
Verizon Data Services January 1983 - January 2002
Skills
SharePoint, MS Project, Program Management, Software Documentation, Project Management, Requirements Analysis, Management, Project Planning, Testing, Leadership, Telecommunications, Change Management
Education
Nova Southeastern University
Bachelor of Arts, Professional Business Administration
University of South Florida
Public Relations
Darden August 2013 - Present
Bright House Networks April 2011 - May 2013
Bright House Networks August 2007 - July 2011
Nationwide Insurance November 2004 - August 2007
Nationwide Insurance March 2003 - November 2004
Irwin Research July 2000 - February 2002
Skills
Competitive Analysis, Marketing Strategy, Telecommunications, Marketing Communications, Strategic Planning, Analytics, Customer Retention, Product Marketing, Cross-functional Team..., Account Management, Management, Project Management, Forecasting, Market Research, Customer Experience, Marketing, Team Building, Business Strategy, Internal Communications, Program Management, Data Analysis, Marketing Research, Strategic Partnerships, Product Management, Team Leadership, Analysis, Business Development, Customer Satisfaction, Customer Insight, B2B, Budgets, Product Development, Process Improvement, Operations Management, New Business Development, Sales, Strategy, CRM, Call Centers, Lead Generation, Marketing Management, Sales Operations
Education
Rollins College - Crummer Graduate School of Business 2009 — 2010
MBA, Business
University of Florida - Warrington College Of Business 1997 — 2001
BS, Marketing
Bright House Networks September 1998 - Present
Bright House Networks 1998 - Present
Bright House Networks-Tampa 1998 - Present
Bright House Networks 1998 - Present
Skills
Telecommunications, Microsoft Office, Marketing Research, Marketing Strategy, Media Buying, Online Advertising, Research, Digital Media, Call Centers, Analytics, Digital Marketing, Market Research, Media Planning, Account Management, Data Analysis, Wireless, Project Management, B2B, VoIP, Networking, Marketing, Customer Service, Advertising, Advertising Sales, Social Media, Lead Generation, Strategic Partnerships
Education
Queens College 1976 — 1980
Comcast Cable October 2014 - Present
Comcast March 2014 - Present
Comcast March 2009 - March 2014
Bright House Networks January 2006 - January 2009
Forensic Technology January 2004 - November 2005
Community College of Philadelphia 2003 - 2004
Skills
Microsoft Office, Leadership, Cross-functional Team..., Program Management, Training, Data Analysis, Team Leadership, Change Management, Team Building, Project Management, Performance Management, Call Centers, Process Improvement
Education
Penn State University 1997 — 2000
BA
Nova Southeastern University
EDD, Education
Saint Joseph's University
MS
Bright House Networks September 2009 - Present
Veredus March 2009 - September 2009
Citigroup December 2005 - August 2008
Verizon September 2004 - December 2005
Nielsen June 1997 - October 2002
Skills
SOA, Weblogic, Java Enterprise Edition, Unix, Web Services, Oracle, Shell Scripting, Ant, SSL Certificates, Oracle Fusion Middleware, Oracle Applications, Oracle SOA Suite, SOAP, WebLogic, Integration
Education
Purdue University 1978 — 1982
Bachelor of Science, Computer Science
BBI - Broadband Interactive April 2011 - September 2013
Broadband Interactive March 2011 - September 2012
Makotek LLC April 2009 - April 2011
Brighthouse Networks May 1984 - June 2008
time warner cable May 1984 - June 2008
Bright House Networks 1999 - 2008
century communications 1998 - 1999
Paragon Cable 1988 - 1998
ATC 1984 - 1989
atc cablevision urbana champaign 1982 - 1985
Skills
Sales Management, Direct Sales, Sales Operations, Telecommunications, Competitive Analysis, Sales, Leadership, Start-ups, Management, Budgets, Negotiation, Customer Retention, Recruiting, Wireless, Outsourcing, Strategic Partnerships
Education
Southern Illinois University, Carbondale 1982 — 1984
BS, radio and television
Parkland College 1979 — 1982
Associate Degree- Applied Science, Broadcast Technolgy
Bright House Networks June 2014 - December 2014
Self Employed April 2012 - June 2014
Tampa Bay Beaches Chamber of Commerce February 2011 - March 2012
Marketing/Business Contractor January 2008 - February 2011
Essilor Laboratories of America (medical device co.) January 2004 - December 2007
Numantra - The Mountain Group August 2002 - December 2003
Essilor of America (medical device co.) February 1994 - August 2002
Skills
Marketing, Advertising, Marketing Strategy, Budgets, Management, Marketing Management, Marketing Communications, Social Media, Social Networking, Lead Generation, B2B, Event Planning, Trade Shows, Account Management, Public Relations, Sales, Direct Marketing, Direct Mail, Project Management, Training, Product Development, Market Planning, Press Releases, Newsletters, Email Marketing, Event Management, Copywriting, Marketing Research, Fundraising, Social Media Marketing, Vendor Management, Multi-channel Marketing, Creative Direction, People Development, Program Management, Online Marketing, Market Research, Brand Development, Strategic Planning, Team Building, Leadership, Marketing Event Planning, Product Marketing, New Business Development, Customer Service, Sales Management, Online Advertising
Education
University of South Florida 1990 — 1996
B.A., Psychology
University of Wisconsin-Madison
Certificate, Disciplined Marketing
Rochester Institute of Technology 1996 — 1996
Certificate, Purchasing, Procurement/Acquisitions and Contracts Management
PBVUSD August 2011 - Present
RE/MAX Magic June 2009 - August 2009
AppleOne Employment Services January 2008 - June 2009
Bright House Networks July 2005 - December 2008
Skills
Teaching, Leadership Development, Curriculum Development, Coaching, Community Outreach, Curriculum Design, Customer Service, Event Planning, Fundraising, Higher Education, Human Resources, Leadership, Marketing, Microsoft Excel, Nonprofits, Public Relations, Public Speaking, Social Networking
Education
Point Loma Nazarene University 2009 — 2012
MA, Education
University of Phoenix 2005 — 2008
BS, Business Management
Essendant September 2013 - Present
Bright House Networks December 2011 - September 2013
Emerson International May 2006 - February 2010
Global Learning Systems/Electronic Learning Facilitators September 1998 - February 2002
MRL Pharmaceutical Services October 1997 - November 1998
American Filtrona Company July 1995 - October 1997
Merck / Medco January 1988 - February 1995
Prudential 1981 - 1986
Skills
Recruiting, Employee Relations, Employee Benefits, Onboarding, HRIS, Employee Training, Policy, Performance Management, Start-ups, Benefits Administration, Strategic Planning, Employee Engagement, Succession Planning, Leadership Development, Personnel Management, Talent Management, Training, Deferred Compensation, Human Resources, New Hire Orientations, Workforce Planning, Talent Acquisition, HR Policies, Labor Relations, College Recruiting, Benefits Negotiation, Career Development, Coaching, Conflict Resolution, Employer Branding, Employment Law, Executive Search, HR Consulting, Hiring, Internet Recruiting, Leadership, Job Descriptions, Organizational..., Organizational..., Payroll, PeopleSoft, Resume Writing, Screening, Staffing Services, Sourcing, Temporary Placement, Workers Compensation, Interviews, Technical Recruiting, Applicant Tracking...
Education
Morris Knolls 1977 — 1981
Rollins College
Master's degree, Master of Human Resources, Honors
Rollins College
BA, Organizational Behavior / Org Com. Summa Cum Laude
John Tyler Community College
AA, Business / Human Resources / Psychology
Bright House Networks July 2015 - Present
Educational Data Resources LLC October 2014 - February 2015
Benihana July 2013 - May 2014
Benihana March 2012 - July 2013
Benihana June 2011 - February 2012
JM Family Enterprises August 2010 - May 2011
Benihana April 2009 - August 2010
Cross Country Home Services 2007 - 2009
Campus Management 2006 - 2007
FAME Inc. 2004 - 2006
Skills
Microsoft SQL Server, SharePoint, Business Analysis, Project Management, SDLC, PHP, HTML, XML, CSS, SQL, C++, JavaScript, Business Intelligence, Enterprise Architecture, Enterprise IT Strategy, MySQL, Java, jQuery, ITIL, Information Security..., PCI DSS Standards, Software Documentation, Object Oriented Design, UML, SSIS, IIS, Apache
Education
Nova Southeastern University
Computer Information Systems
Nova Southeastern University
Information Assurance & Security
Bright House Networks 2000 - Present
Bright House Networks 1998 - 2000
Bright House Networks 1996 - 1998
Bright House Networks 1994 - 1996
Skills
Media Planning, Media Buying, Online Advertising, Sports Marketing, Research, Advertising, Sales, Digital Media, Advertising Sales, Account Management, Lead Generation, Digital Marketing, Integrated Marketing, Marketing Strategy, Online Marketing, Marketing, B2B
Education
Broward College
Polk Community College
Bright House Networks Network Engineering and Operations August 2010 - Present
Bright House Networks June 2008 - September 2010
Bright House Networks August 2007 - June 2008
Bright House Networks June 2005 - August 2007
Bright House Networks November 2004 - June 2005
Skills
Software Development, HTML, CSS, JavaScript, PHP, REST, Java, SOAP, HTTP, Version Control, Git, Continuous Integration, Captive Portals, WiFi, TCP/IP, IP, Wireless, Troubleshooting, Telecommunications, Computer Network..., Networking, Ethernet, Operating Systems, Windows, Linux, Technical Support, Integration, Wireless Networking, Switches, Telephony, Routers, Call Centers, Network Architecture, Hardware, Call Center, Computer Hardware, Broadband, DOCSIS, DHCP, Software Installation, IPv4
Education
Pennsylvania College of Technology 1993 — 1995
Associate
Bright House Networks February 2011 - Present
Bright House Networks December 2005 - February 2011
AOL Time Warner October 2002 - October 2005
Precision Response Corporation 1999 - 2002
Skills
Call Center, Customer Satisfaction, Operations Management, Process Improvement, Workforce Management, Strategic Planning, Customer Service, Budget, Cross-functional Team..., Microsoft Office, Management, Troubleshooting, Project Management, Access, PowerPoint, Call Centers, Leadership, Training, Customer Experience, Budgets, Vendor Management, Telecommunications, Team Leadership, Team Building
Education
Rollins College 2011 — 2012
Master of Planning in Civic Urbanism, Planning
Rollins College 2007 — 2009
B.A., Economics, International Affairs, Business Administration
DeForest High School
Bright House Networks 2012 - Present
Telecom Marketing Strategies May 2011 - November 2012
Teleservices Direct July 2008 - October 2010
Comcast Cable January 2007 - December 2007
Comcast Cable 2005 - 2006
Comcast Cable 2004 - 2006
Comcast Cable 2002 - 2004
Comcast Cable 1999 - 2002
Comcast Cable 1997 - 1999
Marathon Oil Company 1991 - 1997
Skills
Negotiation, Customer Service, Budgeting, Telecommunications, Cross-functional Team..., Budgets, Sales Management, New Business Development, Team Building, Leadership, Customer Satisfaction, Business Planning, Strategic Planning, Vendor Management, Sales Operations, B2B, Direct Sales, Management, Forecasting, Strategy, Sales, Marketing, CRM, Contract Negotiation, Training
Education
Comcast University 2002 — 2003
Executive Devlopment
Purdue University 1986 — 1990
BS, Economics
Bright House Networks October 2014 - Present
Bright House Networks August 2010 - Present
Bright House Networks June 1997 - October 2010
Skills
Telecommunications, Account Management, Managed Services, Direct Sales, Telephony, Sales Management, Customer Service, SIP Trunking, Solution Selling, Hosted Voice, IT Solutions, Networking, Customer Retention, Unified Communications, Sales Process, Co-location, Sales, Leadership, Wireless, VoIP, Management, Cold Calling, B2B, Customer Experience
Education
Polk Community College 2002 — 2005
Reel FX September 2013 - Present
Bright House Networks March 2007 - July 2012
US Army July 2000 - July 2004
Skills
Java, Eclipse, Visual C#, MySQL, Troubleshooting, Computer Network..., Visual C++, Visual Basic 5.0/6.0, Programming, Web Applications, CSS, Database Design, Testing, Object Oriented Design, Web Services, Ruby, Test Driven Development
Education
Rollins College 2010 — 2012
Bachelor of Arts (B.A.), Computer Science
University of Central Florida 2007 — 2008
Electrical and Electronics Engineering
Valencia Community College 2004 — 2006
Associate of Arts (A.A.), Engineering
Bright House Networks June 2008 - Present
Skills
Telecommunications, Customer Service, Project Management, Troubleshooting, Wireless, VoIP, IP Networking, Semiconductor Process..., Semiconductor..., Ion Implantation, Unix, Windows, Mac OS, Computer Repair, Electronics Repair, Culinary Skills, Cable Broadband, Submarines, Veterans
Education
Portland Community College
Associate of Science (AS), microelectronics technology
western culinary
Associate's degree, Culinary Arts/Chef Training
Bright House Networks September 2013 - Present
A. Reddix & Associates, Inc. June 2010 - July 2013
Old Dominion University January 2009 - May 2009
Old Dominion University September 2008 - December 2008
Skills
Research, Writing, Communication, Analysis, Training, Regulatory Analysis, Policy Analysis, Technical Writing, SOP authoring
Education
Old Dominion University 2008 — 2009
Master of Arts, History
Old Dominion University 2005 — 2007
Bachelor's degree, History
La Universidad de Costa Rica 2005 — 2005
Spanish
Tidewater Community College 2003 — 2005
Associate of Arts
Bright House Networks February 2009 - Present
WYNIT January 2000 - January 2009
Meldisco August 1979 - February 2000
Skills
PeopleSoft, Microsoft Excel, Microsoft Word, Tax Advisory, Account Management, Tax Accounting, Organizational..., Payroll, Accruals, Invoicing, Accounts Payable, Bank Reconciliation, Accounting, Expenses, Management, Budgets, Sales, Training, Forecasting, Hiring, Tax
Education
Onondaga Community College 1976 — 1978
Bachelor of Science (BS), Business/Accounting
Bright House Networks 2004 - Present
Skills
Telecommunications, Call Centers, VoIP, Direct Sales, Sales Operations, Account Management, Customer Retention, Managed Services, Wireless, Solution Selling, Customer Satisfaction, Customer Experience
Education
Rollins College 2010 — 2012
Master of Human Resources, Human Resources Management/Personnel Administration, General
Bright House Networks March 2009 - Present
Skills
Direct Sales, Account Management, Solution Selling, Cold Calling, Managed Services, VoIP
Education
Purdue University 1977 — 1980
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication
Purdue University
Bachelor of Arts (BA), Radio, Television, and Digital Communication
Bright House Networks June 2012 - Present
The Home Depot October 2009 - March 2012
Education
Remington College-Tampa Campus 2013 — 2014
Expanded Functions Dental Assisting
Firestone Complete Auto Care February 2015 - Present
Bright House Networks August 2013 - October 2014
Connect Cable Contractors October 2011 - July 2013
Jets Pizza June 2011 - September 2011
McDonald's Corporation June 2009 - July 2011
Crispers, Fresh Alternatives, LLC March 2007 - June 2009
Skills
VoIP, Telecommunications, Troubleshooting, Call Centers, Team Leadership, Wireless, IP, Networking, Management, Telephony
Education
Pinellas Technical College - Clearwater 2014 — 2016
Automobile/Automotive Mechanics Technology/Technician
Polk State College 2011 — 2011
Bright House Networks January 2007 - January 2012
Professional Recovery January 1999 - January 2007
Home Choice January 1997 - January 1999
Colorado Boxed Beef Company January 1996 - January 1997
Education
Polk State College 2002 — 2003
Certificate, Law Enforcement Standards
Auburndale High School 1993 — 1997
Diploma
Bright House Networks
Skills
Troubleshooting, VoIP, Networking, Technical Support
Education
Nova Southeastern University
Bright House Networks November 1987 - Present
Skills
cable systems operations
Education
Polk State College 1980 — 1982
Associate of Science (A.S.)