Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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Bright House Networks Employees
Bright House Networks August 2013 - Present
Advance Newhouse June 2013 - August 2013
Dalyn Real Estate Development Inc. July 2009 - March 2012
KDL Underground Development Inc. July 2007 - January 2009
Skills
Team Leadership, Leadership, Sales, Customer Satisfaction, Customer Retention
Education
University of Florida 2011 — 2014
Currently Enrolled, Business Administration and Management, General
South Florida State College 2009 — 2011
Associate's degree, Business Administration and Management, General
Bright House Networks January 2013 - Present
Bright House Networks April 2011 - January 2013
University of South Florida February 2009 - April 2011
University of North Carolina at Chapel Hill June 2006 - September 2008
University of North Carolina at Chapel Hill August 2005 - June 2006
Skills
Telecommunications, Customer Service, Customer Satisfaction, Budgets, Microsoft Office, Microsoft Excel, Customer Experience, Outlook, Invoicing, Payroll, Training, PeopleSoft, SharePoint, Accounts Payable, Access, Team Building, VoIP
Education
Mount Union College 1993 — 1997
BA, Theater
Bright House Networks November 2008 - Present
Trinsic Communications 1999 - 2008
Skills
Telecommunications, VoIP, Vendor Management, Troubleshooting, Process Improvement, Business Analysis, Account Management, Customer Service, Change Management, Project Management, Team Building, SQL, Program Management, Microsoft Office, Performance Management, Sales, Software Documentation
Education
University of South Florida 1997 — 1999
Bachelor's degree, Special Education and Teaching
University of Florida 1995 — 1996
Bright House Networks 2009 - Present
Cyrus 2007 - 2009
Skills
jQuery, CSS, JavaScript, HTML, XML, ASP.NET, C#, SQL Server, SQL, Web Development, .NET, HTML5, WCF, Visual Studio, AJAX, Subversion, CMS, Mobile Applications, Website Development, Agile, HTML 5, Web Applications, Java, Microsoft SQL Server, MVC
Education
University of Miami 2000 — 2004
BSCPE, Software Engineering
Tribune Broadcasting May 2012 - Present
Bright House Networks October 2007 - May 2012
WJHG-TV March 2007 - October 2007
Public Broadcasting Service January 2005 - January 2007
Skills
Journalism, Radio Broadcasting, News Writing, Broadcast, Non-linear Editing, Broadcast Journalism, Avid, Storytelling, Video, Final Cut Pro, Television, Broadcast Television, Public Speaking, Breaking News, Video Editing, ENPS, Radio, Media Relations, Video Production
Education
Universidad de Puerto Rico, Rio Piedras Campus
Social Sciences, Labor Relations
University of Florida
Bachelor's degree, Broadcast Journalism
Artegon Orlando November 2014 - Present
Artegon Orlando July 2014 - Present
AAA National October 2012 - July 2014
Simon Property Group February 2009 - February 2012
Simon Property Group July 2007 - February 2009
Bright House Networks February 2005 - July 2007
The Citrus Club July 2002 - August 2005
Orlando Fashion Square October 1999 - July 2002
Skills
Public Relations, Promotions, Advertising, Market Planning, Event Management, New Business Development, Business Networking, Partnership Development, Partner Management, Building Relationships, Salesforce.com, Sales Management, Staff Management, Consensus Building, Contract Management, Negotiating Contracts, Marketing Strategy, Strategic Partnerships, Fundraising, Partnerships, Retail, Marketing, Leadership, Media Relations, Social Media Marketing, Direct Marketing, Business Development, Strategy, Contract Negotiation, Management, Trade Shows, Direct Mail, Newsletters, Sales, Sponsorship, Brand Development, Marketing Communications, Social Networking, Event Planning, Negotiation, Program Management, Email Marketing, Online Marketing, Lead Generation, Integrated Marketing, Customer Retention, Marketing Management, Cross-functional Team..., Digital Marketing, Brand Management
Education
University of Central Florida 1995 — 1997
BA, Communications
Valencia College 1993 — 1995
AA, Journalism
Sarasota County Clerk of the Circuit Court November 2014 - Present
Bright House Networks November 2012 - August 2014
Honeywell Aerospace October 2011 - November 2012
Medical Educational Technology Inc August 2010 - August 2011
AAR Precision System February 2007 - August 2010
Our Glass December 2001 - May 2007
Bath Fitter Manufacturing September 2005 - December 2006
Tyco Adhesives April 2002 - April 2005
Tyco Adhesives January 2001 - April 2002
Skills
Six Sigma, SPHR, Organizational Change, Operational Excellence, Compensation, Employee Relations, HR Policies, Employee Engagement, Performance Management, Talent Management, Human Resources, Organizational..., HRIS, Recruiting, Change Management, Succession Planning, Start-ups, Employee Training, Leadership, Job Descriptions, Training, Cross-functional Team..., Talent Acquisition, Applicant Tracking..., Workforce Planning, Deferred Compensation, Employment Law, Affirmative Action, Personnel Management, Employee Benefits, Technical Recruiting, Interviews, Policy, Hiring, Lean Manufacturing, Continuous Improvement, Benefits Negotiation, Organizational..., Onboarding, Project Planning, Strategy, New Hire Orientations, Negotiation, Benefits Administration, Job Analysis, Time Management, ADP Payroll, Analysis, Internal Communications, Leadership Development
Education
University of Phoenix 2002 — 2005
MBA, Business
Western Kentucky University 1997 — 2001
B.S, Business Management
Bright House Networks June 2014 - Present
Alexa Model and Talent June 2007 - Present
Self Employed Independent Peoplesoft Consultant November 2007 - Present
Ayerworth CDD January 2010 - Present
Bright House Networks May 2007 - June 2014
Skills
Telecommunications, Communication, Leadership, Management, Event Management, Public Speaking, Project Management, Real Estate, Recruiting, Systems Management, ICOMS, CSG, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Flash Professional, Photoshop, Microsoft Visio, Modeling, CMS, Budgets, Creative Direction, Strategic Thinking, Document Drafting, OMSe, Consulting, Customer Service, Written & Oral..., Fitness, Fashion Model, Commercial Models
Education
University of Kentucky 2000 — 2004
Information Management and Design, Graphic and Web Design, 3.75
Cyber Training Technologies April 2014 - Present
Carley Corporation October 2013 - February 2014
Rockwell Collins May 2013 - September 2013
Florida Virtual School January 2013 - May 2013
General Dynamics Information Technology March 2012 - November 2012
Carley Corporation November 2010 - March 2012
Bright House Networks November 2009 - November 2010
Convergys May 2008 - November 2009
Institute for Simulation and Training October 2007 - December 2007
Skills
Instructional Design, Dreamweaver, ADDIE, SCORM, Captivate, Flash, Photoshop, ILT, Storyboarding, SnagIt, Learning Management..., Camtasia, Instructor-led Training, Learning Management, Cakewalk Sonar, Adobe Photoshop, Adobe Illustrator, HTML, JavaScript, CSS, Sony Vegas, Digidesign Pro Tools, Final Cut Pro, ICW, AIM, Microsoft Office, Section 508, ISO 9000, Instructional Systems..., Adobe Captivate
Education
University of Central Florida 2009 — 2014
Master's Degree, Instructional Systems Design, 3.95 GPA
University of Central Florida 2002 — 2007
Bachelors of Arts, Digital Media
Bright House Networks September 2015 - Present
Bright House Networks July 2013 - September 2015
Bright House Networks September 2009 - July 2013
Target March 2009 - September 2009
Sears Holdings Corporation June 2007 - April 2009
Skills
Microsoft Office, Highly detail oriented, Self-driven, Oral & Written..., Time Management, Leadership Development, Team Building, Training, Project Management, Customer Satisfaction, Telecommunications, Broadband, Sales, Leadership, Employee Relations, Customer Service, Adaptability, Call Centers, Organizational..., Interpersonal...
Education
University of Central Florida 2011 — 2013
Bachelor of Arts (B.A.), Interpersonal/Organizational Communications
Valencia College 2008 — 2011
Associate's degree, General Studies
Oviedo HS
Bright House Networks March 2015 - Present
Audio Visual Innovations September 2013 - March 2015
Skills
Digital Audio, Audio Visual Integration, AV, Video Conferencing, Troubleshooting, Crestron, Digital Signage, Sound, Integration, Systems Design, Video, Cabling, Telecommunications, Account Management, Fiber Optic Cable
Education
University of Houston 2011 — 2013
Hillsborough Community College 2009 — 2010
Associate of Arts (AA)
Bright House Networks June 2015 - Present
WUFT-TV/WUFT-FM August 2014 - May 2015
Country 103.7 The Gator January 2014 - May 2015
Cox Media Group May 2014 - July 2014
Ag Land Managment June 2010 - August 2011
Skills
Scarborough Research, AutoCount, Strata View, Neustar ElementOne, Media monitors, AdMall, Adobe Reports and..., Web Analytics, Research, Teamwork, Social Media, Tapscan, Arbitron eBook, Microsoft Office, Simply Measured, Crowdtangle, Customer Service, Microsoft Word, PowerPoint, Team Leadership, QuickBooks, Marketing, Time Management, Facebook, Social Networking
Education
University of Florida 2011 — 2015
Telecommunications, Managment, GPA: 3.5
Bright House Networks August 2014 - Present
Nerium International July 2014 - Present
GJC Windows & Doors January 2014 - August 2014
Siam Retreat Partners LLC June 2012 - November 2013
MetLife Investors October 2007 - January 2010
Comcast Cable March 2005 - October 2007
Skills
Call Center, Business, Direct Sales, Sales Process, Sales, Sales Management, Account Management, B2B, New Business Development, Telecommunications, Leadership, Team Leadership, Insurance, Retirement Planning, Variable Annuities, Strategic Planning, Customer Retention, Small Business, Customer Satisfaction, Coaching, Budgets, Time Management, Sales Operations, Customer Service, Networking, Selling, Strategic Partnerships, Project Management, Solution Selling, Business Intelligence, Call Centers, Training, Team Building
Education
University of Massachusetts, Amherst
BA Psychology
Mark Chevrolet September 2014 - Present
US Army September 2012 - Present
Dick Scott Automotive Group January 2014 - July 2014
Bright House Networks May 2013 - September 2013
The Inn at St. John's March 2009 - March 2013
Skills
Customer Service, Management, Military Experience, Leadership, Military, Cables, Military Training
Education
University of Michigan-Dearborn 2011 — 2013
Political Science
University of Dayton 2009 — 2010
Kisinger Campo & Associates September 2010 - Present
Gannett Fleming January 2008 - August 2010
Bright House Networks May 2008 - August 2008
Skills
InDesign, Corporate Communications, Marketing, Marketing Communications, marketing, Proposal Writing, Newsletters, proposal coordination, proposal review, PowerPoint, Event Planning, Organization, Adobe Creative Suite, Public Relations, Market Research, Editing, Time Management, Social Media Marketing, Project Management
Education
University of Central Florida 2004 — 2009
Bachelor of Arts (B.A.), International Relations and Affairs
Bright House Networks August 2011 - Present
Wholesale Carrier Services, Inc. January 2011 - August 2011
PAETEC May 2009 - January 2011
Embarq November 2000 - February 2009
Sprint March 1993 - November 2000
MCI 1987 - 1992
Skills
Selling, Management, Sales, Wireless, Time Management, Consulting, Managed Services, Solution Selling, Telecommunications, Direct Sales, VoIP, Unified Communications, Account Management, MPLS, Salesforce.com, Sales Management, Sales Process
Education
University of Central Florida - College of Business Administration 1983 — 1986
BSBA, Business Administration/Marketing
UnitedHealth Group June 2015 - Present
OPTUM / UnitedHealth Group August 2013 - June 2015
Bright House Networks June 2004 - April 2013
ICM September 1999 - May 2004
ICM September 1999 - May 2004
Precision Response Corporation September 1996 - September 1999
Totally Beautiful #1 New York, New York November 1981 - September 1996
Skills
Strategic Planning, Account Management, Budgets, Personnel Management, Project Management, CRM, Career Development, Time Management, Employee Benefits, Business Planning, Fundraising, Leadership, Process Improvement, Analysis, Employee Training, Mentoring, Team Building, Executive Coaching, Change Management, Cross-functional Team...
Education
Webster University
Master of Arts, Management and Leadership - In progress
University of Phoenix
BSB/M, Business Administration, Management and Operations
Valencia Community College 2006 — 2008
Human Performance Improvement
Valencia Community College
Managing the Learning Function
CUNY Bronx Community College 1983 — 1985
Associate of Science (AS), Small Business Management
Robert Fiance School of Beauty Culture 1981 — 1983
Licensed Hair Designer, Cosmetology
Bright House Networks 2004 - 2013
Time Warner Cable 2002 - 2004
WAVEXPRESS, INC 2000 - 2002
Time Warner Cable 1997 - 2000
Time Warner Cable 1994 - 1997
Time Warner Cable 1989 - 1994
Time Warner Cable 1983 - 1989
American Television & Communications Corporation 1981 - 1983
Skills
Forecasting, Corporate Finance, Financial Reporting, Financial Modeling, Finance, Process Improvement, Budgets, Financial Analysis, Sarbanes-Oxley Act, Accounting, Strategic Financial..., Mergers & Acquisitions, Internal Controls, Variance Analysis, Cross-functional Team..., Business Analysis, Telecommunications, Strategic Planning, Competitive Analysis, Risk Management, Business Planning, Managerial Finance, Team Leadership, Mentoring, Revenue Analysis, KPI implementation, Market Analysis, C-Level Presentations, C-Level Communications, Benchmarking, Business Modeling, Relationship Management, Contract Negotiation, Purchasing Negotiation, Licensing Negotiations, Operations Management, Executive Reporting, Written & Oral..., Sales Tax, Regulatory Submissions, A/R collections, Microsoft Office, PeopleSoft, JD Edwards, Hyperion Financial..., Financial Audits, Due Diligence, PCI DSS, Financial Planning
Education
New York University - Leonard N. Stern School of Business 2002 — 2004
Master of Business Administration (M.B.A.)
University of Colorado Boulder - Leeds School of Business 1975 — 1978
BS, Accounting
Bright House Networks January 2013 - Present
Telovations August 2012 - Present
Brand Fuel Promotions October 2008 - September 2011
American Identity March 2005 - March 2006
Pacific Design and Manufaturing March 2002 - March 2006
Reptil/Citat April 2000 - September 2001
Skills
Telephony, Telecommunications, VoIP, Cloud Computing, Business Development, System Migration, Social Media Marketing, Salesforce.com, SharePoint, Promotions, CMYK, Sales, Import Export, Customer Service, Account Management, B2B, Advertising, Brand Loyalty, Sourcing, vendor, Supplier Sourcing, Presenter, Apparel, Print, Problem Solving, CRM, RFP, Supply Chain, Traffic Management, Art Direction, Product Development, Product Launch, Production Planning, China Manufacturing, doing business in China, Client Development, Procurement Contracts, Pricing, Marketing, Creativity, Work Well Independently, Trade Shows, Corporate Gifts, Management, Self-starter, Deadline Oriented, Organization, Loyal, Like Challenges, ASI
Education
University of North Carolina School of the Arts 1996 — 2000
Animation
Pitt Community College 1995 — 1998
Ass., Design
Morris Knolls High School
LinkedIn May 2015 - Present
LinkedIn April 2014 - May 2015
Alpine Investors June 2012 - March 2014
Arbor Advisors June 2011 - June 2012
DJ Dosage 2010 - 2011
William Blair and Company 2010 - 2010
Bright House Networks 2009 - 2009
Skills
Private Equity, Investment Banking, Deal Execution, Financial Modeling, New Business Development, Negotiation, Talent Management, Corporate Finance, Entrepreneurship, Business Development, Valuation, Venture Capital, Finance, Due Diligence, Investments, LBO, Corporate Development, Business Valuation, Start-ups, Deal Sourcing, Capital, Growth Capital, Leadership
Education
University of Pennsylvania 2007 — 2011
BA, History, Finance
Saint Stephen's Episcopal School 1994 — 2007
High-school Diploma
The Muse Factory December 2014 - Present
World Explorer September 2014 - November 2014
The Muse Factory May 2013 - September 2014
Matterport July 2012 - November 2012
Shopply 2011 - 2012
HudsonAlpha Institute for Biotechnology 2010 - 2011
University of South Florida 2008 - 2010
Freelance Consultant 2008 - 2009
Bright House Networks 2006 - 2007
Skills
HTML, Adobe Creative Suite, User Experience, Illustrator, Photoshop, Web Design, User Interface Design, User Interaction, CSS, Graphic Design, Art Education, Fine Art, Printmaking, JavaScript, Microsoft Office, Teaching, University Teaching, Art, Drawing, Graphics
Education
University of South Florida 2008 — 2010
Master of Fine Arts (MFA), Community & Public Art, 4.0/4.0
University of Montevallo 2001 — 2005
Bachelor of Fine Arts (BFA), Digital Media / Printmaking, 4.0/4.0
adMarketplace July 2013 - Present
non films 2013 - Present
Kumar Pictures 2012 - Present
Cox Media Group (WTEV47/WAWS30) June 2011 - July 2013
VAZDA STUDIOS December 2007 - May 2011
Sinclair Broadcast Group (WTTO21/WABM68) June 2006 - December 2007
Bright House Networks May 2004 - June 2006
Skills
Motion Graphics, Animation, Stop Motion, After Effects, Final Cut Pro, Video Production, Commercials, Graphics, Television, Visual Effects, Motion Design, 3D, Broadcast, Compositing, Post Production, Film, Camera, Premiere, Video Editing, Cinema 4D, Video, Avid, Storyboarding, Film Production, Final Cut Studio, Multimedia, Computer Animation, Cinematography, Rotoscoping, Lighting, Feature Films, Avid Media Composer, Producing, Videography, Non-linear Editing, DVD Studio Pro, Sound Design, Camera Operating, Digital Video, Graphic Design
Education
University of Montevallo 2001 — 2005
BS, Mass Communications (Broadcasting)
Bright House Networks 2011 - Present
Community Volunteer 2005 - Present
Devcon Security 2011 - 2011
Midwest Memorial Group 2010 - 2010
Compuware Corporation 2009 - 2009
Sepracor Inc. 1999 - 2007
Skills
Selling, Sales, Account Management, Customer Service, Negotiation, Pharmaceutical Sales, Contract Negotiation, Security, Sales Operations, Leadership, Selling Skills, Strategic Planning, Cross-functional Team..., Sales Force Development, Team Building, Marketing, Product Launch, Sales Management, Vendor Management, Program Management
Education
University of Michigan-Dearborn
BS, Biological Sciences
University of Michigan-Dearborn
BA, Psychology
PeopleScout November 2013 - Present
Bright House Networks January 2013 - September 2013
Incepture, Inc. March 2012 - June 2012
Quest Diagnostics 2010 - 2011
Leaderquest 2008 - 2010
AppleOne 2008 - 2008
Siemens Energy 2001 - 2007
Fuji Photo Film, Inc. 1989 - 1998
Skills
Full-cycle Recruiting, Technical Recruiting, College Recruiting, Internet Recruiting, Sourcing, Social Networking, Job Fairs, Applicant Tracking..., Start-ups, Manufacturing, Project Planning, Project Implementation, Project Coordination, Change Management, Process Optimization, Productivity Improvement, Customer Service, Salary Negotiation, Federal Employment Law, Employment Law, Microsoft Office, Outlook, Benefits Negotiation, SDLC, Screening, Talent Acquisition
Education
University of Florida
Bachelor of Science (B.S.), Business Administration and Management, General
University of Evansville April 2012 - Present
Bright House Networks December 2004 - March 2012
Shoe Carnival November 2003 - November 2004
Skills
Press Releases, Customer Service, Management, Strategic Planning, Television, Sales Management, Digital Marketing, PowerPoint, Microsoft Office, Strategy, Marketing, Event Planning, Public Relations, Social Media, Social Media Marketing, Social Networking, Marketing Strategy, Sales, Leadership, Event Management, Fundraising, Public Speaking, Online Marketing, Community Outreach, Training, Facebook, Nonprofits, Time Management, Higher Education
Education
University of Evansville 1999 — 2003
BS Business Adminstration, Marketing/Management
Harlaxton College 2002 — 2002
Study Abroad Program for UE
Bright House Networks July 2013 - Present
Chapters Health System February 2012 - March 2013
Chapters Health System February 2008 - January 2012
Chapters Health System May 2007 - January 2008
DVD Creations June 2004 - April 2007
Abbott December 2001 - May 2004
Abbott February 1999 - November 2001
Abbott October 1998 - February 1999
Abbott May 1997 - September 1998
Abbott March 1996 - May 1997
Skills
Dale Carnegie - Course..., PMOC - Project..., CPA, Healthcare, Leadership, Business Process..., Healthcare Management, Revenue Cycle, Operations Management, Medicare, Managed Care, Business Analysis, Strategic Planning, Healthcare Information..., Cognos, Project Management, Budgets, Business Intelligence, Process Improvement, Outlook, Program Management, Forecasting, Software Documentation, Hospitals, Management, Financial Reporting, Strategy, Analysis, Business Process
Education
University of Michigan 1987 — 1990
BA, Accounting / Finance
Bright House Networks September 2013 - Present
Bright House Networks 2013 - 2013
Pario Solutions October 2008 - September 2012
Skills
Telecommunications, Wireless, Project Management, Customer Service, Program Management, Troubleshooting, Cisco IOS, Cisco Routers, Networking, Switches, Cisco Technologies, Product Management, Management, Analysis, TCP/IP, Network Design, VoIP, Routers, IP
Education
University of South Florida 2012 — 2014
Master's Degree, Master of Science, Management Information Systems
University of Florida 2005 — 2009
Bachelor's Degree, Bachelor of Arts, Sociology / Minor, General Business Administration
Stranahan High School 2001 — 2005
High School, Engineering
University of South Florida January 2015 - Present
Voices of Hope for Aphasia November 2014 - Present
Golf Channel August 2013 - July 2014
Golf Channel June 2013 - August 2013
Conde Nast (SELF Magazine) June 2012 - August 2012
Conde Nast June 2012 - August 2012
Bright House Networks June 2011 - August 2011
Bay News 9 May 2010 - July 2010
Skills
Cision, BurrellesLuce, Critical Mention, Wordpress, Blogger, Microsoft Excel, Digital Photography, Ap Style, Public Relations, Press Releases, Editing, Event Planning, Social Media, Project Planning, WordPress, AP Style, Copy Editing, Journalism, Storytelling, Feature Articles
Education
University of Florida 2009 — 2013
Bachelor of Science (B.S.), Journalism
Palm Harbor University High School 2005 — 2009
International Baccalaureate
Bright House Networks March 2014 - Present
WellDyneRx October 2013 - January 2014
Ceridian November 2012 - October 2013
Franklin Templeton Investments July 2010 - November 2012
Franklin Templeton Investments November 2006 - July 2010
Skills
Business Requirements, System Testing, User Acceptance Testing, System Configuration, Reports, CRM, Siebel, CMS, Teamsite, SharePoint, Microsoft Technologies, JIRA, HPQC, HTML, Management, SDLC, MS Project, Project Management, Training
Education
University of South Florida 2007 — 2009
Bachelor of Science, Finance
University of Florida 2001 — 2006
Bachelor of Science, Packaging Science
BNY Mellon December 2012 - Present
Bright House Networks September 2011 - December 2012
CompuCom March 2006 - March 2011
Junior Achievement September 2010 - December 2010
Skills
Leadership, Networking, Technical Support, Operating Systems, Software Documentation, Microsoft Office, Microsoft Excel, Customer Service, Disaster Recovery, Accounting, Laptops, Visual Basic, Windows, Project Management, Team Building, Financial Analysis, Program Management, Troubleshooting, PowerPoint, Team Management, Outlook, Web Applications, VMware, Cisco Technologies, Process Improvement, Active Directory, Budgets, Management, XP, Microsoft Word, Information Technology, Computer Hardware, Telecommunications, Windows 7, Vendor Management, Finance, Software Installation, Access, System Administration, Windows Server, MySQL, Integration, IT Service Management, Microsoft Exchange
Education
Kaplan University-Davenport Campus 2013 — 2014
Master of Science (M.S.), Accounting
University of Central Florida - College of Business Administration 2010 — 2012
B.S.B.A, Accounting and Finance
Seminole State College 2008 — 2010
Associates of Arts, General Studies
Techtrain 2000 — 2001
Comp Tia A+ certificate, Information Technology
CliftonLarsonAllen November 2014 - Present
CliftonLarsonAllen April 2013 - October 2014
GellerRagans January 2012 - April 2013
GellerRagans January 2009 - December 2011
Bright House Networks June 2007 - December 2008
Intuit January 2007 - April 2007
Skills
QuickBooks, Accounting, Tax Preparation, Tax, Income Tax, Corporate Tax, Tax Returns, Financial Reporting, Auditing, Internal Controls, GAAP, General Ledger, Financial Accounting, Assurance, IRS problem resolution, Reviews, Compilation, Audits of Employee..., CPA, Financial Statements, Partnership Taxation, Tax Accounting
Education
University of Central Florida - College of Business Administration 2007 — 2008
Master of Business, Business Administration
University of Central Florida - College of Business Administration 2003 — 2007
Bachelor of Science, Business Administration - Accounting
Bright House Networks May 2011 - Present
Bright House Networks July 2007 - June 2011
Entravision Communications 2005 - 2007
Univision 2004 - 2007
Education
University of Florida 1998 — 2002
Lotus Pond, Jai Dee Yoga, Sun Yoga March 2002 - Present
Tampa Bay Wellness 2008 - 2012
Bright House Networks 1998 - 2008
Skills
Sales Management, Radio, Digital Media, Advertising, Online Advertising, Social Media Marketing, Digital Marketing, Marketing, Social Media, Marketing Communications, Online Marketing, Public Relations, Social Networking, Yoga, Advertising Sales, Television, Media Planning, New Media, Broadcast, Sales, Radio Advertising, Direct Sales
Education
Garden of the Heart Yoga
Anusara YTT
Balance Point Yoga
200 hr YTT
Sandler Sales
Sales training
University of Minnesota-Twin Cities
Bright House Networks April 2011 - Present
Kablelink Communications April 2003 - April 2011
Clearwater Financial Group March 1997 - February 2003
Skills
Telecommunications, Call Centers, VoIP, Troubleshooting, IP, Wireless, Telephony, Cisco Technologies, TCP/IP, Ethernet, MPLS, Managed Services, Computer Network..., Broadband, Customer Satisfaction, Networking, Technical Support, Software Installation, System Deployment, Management, Leadership, LAN-WAN, Customer Retention, Routers, Process Improvement, WAN
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, Information Systems
Bright House Networks March 2015 - Present
Bright House Networks January 2007 - March 2015
Bright House Networks June 2006 - January 2007
Sprint 1999 - 2006
Sprint Telecenters Inc. 1996 - 1998
Skills
Call Center, Wireless, Customer Satisfaction, Customer Experience, Telecommunications, Customer Retention, VoIP, Workforce Management, Broadband, Telephony, Vendor Management, Managed Services, Leadership, Troubleshooting, IP, Direct Sales, Training, Management, Salesforce.com, Solution Selling, Call Centers, Cross-functional Team..., Technical Support, Product Development, Cellular Communications, MPLS, Team Leadership, Service Delivery, Mobile Devices, Computer Network..., Avaya, Networking
Education
The Bolles School
University of Central Florida
Associate's degree, General Studies
University of Phoenix
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Bright House Networks October 2010 - Present
Skills
Telecommunications, VoIP, Solution Selling, Account Management, Direct Sales, Managed Services
Education
University of North Florida 2004 — 2008
bachelor of science, marketing
SunTrust Bank July 2014 - Present
Apex Systems August 2013 - July 2014
Bright House Networks October 2009 - July 2013
Cablenet Communication Systems Ltd June 2008 - June 2009
Skills
Telecommunications, Wireless, VoIP, IP, Broadband, Ethernet, MPLS, Product Management, Telephony, Call Centers, Managed Services, SIP, Mobile Devices, Product Marketing, Vendor Management, Network Design, Solution Selling, Integration, TCP/IP, Cross-functional Team..., Technical Support
Education
University of Central Florida 2014 — 2016
Bachelor of Science, Registered Nurse
Valencia College 2009 — 2012
Associate of Arts (AA) Honors, General Studies
Steinhardt Pesick & Cohen, P.C. February 2011 - Present
Wayne Law Review August 2008 - February 2011
Butzel Long May 2009 - August 2009
Bright House Networks March 1999 - May 2009
U.S. District Court, Eastern District of Michigan August 2007 - November 2007
Skills
Commercial Litigation, Employment Law, Legal Writing, Legal Research, Litigation, Civil Litigation, Westlaw, Contract Negotiation, Mediation, Corporate Law, Courts, Patent Prosecution
Education
Wayne State University Law School 2006 — 2010
Doctor of Law (J.D.), Law
University of Michigan-Dearborn 2003 — 2005
Bachelor's Degree, Political Science, History & Business Management
Intertape Polymer Group January 2015 - Present
Bright House Networks May 2014 - December 2014
Houghton Mifflin Harcourt July 2011 - May 2014
MBAF CPAS LLC January 2009 - July 2011
BrandComet 2008 - 2008
UPS July 2007 - September 2007
Orange Park Country Club May 2003 - August 2005
Skills
Accounting, QuickBooks, Financial Analysis, Tax, Accounts Payable, Budgets, Microsoft Excel, Financial Reporting, General Ledger, Income Tax, Finance, Payroll, Microsoft Word, Auditing, Tax Preparation, Financial Accounting, Bookkeeping, PowerPoint, Microsoft Office, Outlook, Goal-driven leader, Positivity, Self-starter, Accounts Receivable
Education
University of Central Florida - College of Business Administration 2005 — 2009
Accounting, BSBA, Accounting
Bishop Kenny 2002 — 2005
Bright House Networks 2003 - 2008
Bay News 9 January 2003 - September 2003
KMTV Channel 3 August 1998 - December 2002
Education
University of Nebraska at Omaha 1990 — 1993
St. John's University, Queens, NY 1987 — 1989
Broadcast Production
Massey Services, Inc. October 2013 - Present
Bright House Networks 2011 - 2013
KGAN CBS 2/KFXA FOX 28 January 2011 - September 2011
Bright House Networks October 2008 - December 2010
Bay News 9 March 2002 - September 2008
WXYZ-TV November 2001 - February 2002
WEYI - NBC25 October 1998 - October 2001
Skills
Broadcast Journalism, News Reporting, Videography, Social Media, Marketing, Customer Service, Public Relations, Video Editing, Technical..., Television, Broadcast Television, Cable Television, Technical Support, News Writing, Broadcast, Non-linear Editing, Journalism, Radio Broadcasting, Radio, Video Production, Multimedia, New Media, Audio Editing, ENPS, Storytelling, Troubleshooting, Blogging, Digital Media, Facebook
Education
The University of Connecticut
Bachelor of Arts (B.A.), Journalism
University of Central Florida June 2014 - Present
Universal American February 2013 - June 2014
Bright House Networks December 2010 - February 2013
CommPartners November 2006 - December 2010
Station Casinos, Inc May 2006 - November 2006
OUTSOURCE Consulting Services, Inc. January 2006 - May 2006
Skills
VPLS, VoIP, Routers, WAN, MPLS, CCNA, CCNP, CompTIA Network+..., Network Engineering, CCDA, IP, BGP, Cisco Technologies, OSPF, Troubleshooting, Metro Ethernet, Windows Server, SIP, Ethernet, Routing, Security, Wireless, Linux, Networking, VPN, Data Center, Firewalls, Cisco Routers, QoS, Cisco IOS
Education
University of Iowa 1996 — 2000
BA, Communications Studies
Green Valley High School 1991 — 1995
Xylem Inc. 2013 - Present
PG Public Services December 2010 - May 2013
Bright House Networks September 2008 - December 2010
Independent Consultant September 2006 - September 2008
AXA Equitable January 2008 - August 2008
PricewaterhouseCoopers 2003 - 2006
Cogentric 2002 - 2003
NEDDAM 2001 - 2002
C-Bridge/eXcelon 2000 - 2001
Open Enterprise Corporation 2000 - 2000
Skills
Business Process..., IT Strategy, Enterprise Architecture, Business Analysis, Process Improvement, Requirements Analysis, Management Consulting, Change Management, Software Project..., SDLC, Business Intelligence, Business Process..., Quality Assurance, Project Management, Management
Education
University of Notre Dame - Mendoza College of Business 1996 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems and Services
LHS
Bright House Networks March 2003 - 2009
Time Warner Cable November 1998 - March 2003
FPL June 1997 - November 1998
Full Service Network April 1994 - June 1997
Time Inc. May 1987 - February 1994
Education
University of Florida 1978 — 1983
BS, Accounting & Computer Science
Paylocity August 2015 - Present
BST Global May 2012 - August 2015
Bright House Networks March 2011 - May 2012
Bright House Networks June 2007 - April 2011
Citigroup May 2004 - June 2007
Skills
Automation, Ranorex, Test Planning, Agile Methodologies, Software Quality..., XPath, Mobile Testing, Regression Testing, Testing, Quality Assurance, Test Driven Development, Database Testing, Software Development, User Acceptance Testing, Telecommunications, Project Management, Business Analysis, Weblogic, Vendor Management, HP Quality Center, Databases, Continuous Integration, API Testing, Client Server..., C#, Virtual PC, HP QTP, SDLC, Test Automation, SharePoint, JIRA, TFS, .NET, Requirements Analysis, Test Cases, Manual Testing, Process Improvement, SQL, VBScript, Unix
Education
University of Florida 1999 — 2004
BSCEN, Computer & Information Science and Engineering
Benchmark International June 2015 - Present
Welcome Wagon September 2014 - February 2015
Mascus September 2013 - October 2014
Sterling Keepsakes June 2010 - August 2013
Bright House Networks June 2005 - May 2010
Blue Water Designs July 1996 - June 2005
Skills
Marketing, Sales, Social Media Marketing, Social Media, Customer Service, Marketing Strategy, Social Networking, Management, Music, Time Management, Advertising, B2B, Online Marketing, Cold Calling, New Business Development, Online Advertising, Accounting, Office Management, Business Analysis, Travel Management, Operating Budgets, Budget Process, Revenue Analysis, Revenue Forecasting, Public Speaking, Budgets, Marketing Communications, Administration, Training, Communication
Education
University of Phoenix 2009 — 2010
Associate of Arts (AA), Business Administration and Management, General, 3.85
University of South Florida 1986 — 1987
N/A, Vocal Performing, Music & Business Mgmt.
Presidio June 2013 - Present
Bright House Networks September 2006 - June 2013
IT consultant Self Employed July 2002 - May 2006
Sunstate Title Service February 2001 - May 2002
Skills
OSPF, BGP, Spanning Tree, MPLS, Load Balancing, VPN, Cisco IOS, Checkpoint, PKI, Forward Proxy, Reverse Proxy, VMware View, RHEL, Microsoft Server..., Active Directory, Exchange 2007/2010, Microsoft OCS 2007..., Nagios, Solarwinds, Blackberry Enterprise..., DNS, SIP, H.323, Cisco Telepresence, IPv6, DKIM, SPF, Microsoft Exchange, Routing Protocols, Lync Server 2010, VMware ESX, TCP/IP, Operating Systems, Cisco Technologies, Routing, Networking, Routers, Network Engineering, LAN-WAN, Troubleshooting, F5 BigIP, WAN, Cisco Routers, Juniper, Firewalls, ASA, Cisco Nexus, DHCP, Network Architecture, CCNA
Education
University of Florida 2002 — 2006
BSBA, Information Systems
Aucilla Christian Academy 1999 — 2002
High School Diploma
Deutsche Bank July 2015 - Present
Vistakon, Johnson & Johnson Vision Care October 2014 - May 2015
Microsoft October 2013 - May 2015
Bright House Networks May 2014 - August 2014
Sprint May 2011 - July 2011
Skills
Networking, Troubleshooting, Microsoft Office, Wireless Networking, Cloud Computing, Hardware, Technical Support, Windows 7, Microsoft Technologies, Computer Repair, LAN-WAN, Information Technology, TCP/IP, Leadership, Windows, Windows Server, Network Engineering, Management, Linux, Microsoft CRM, Computer Maintenance, Windows XP Pro, Windows Vista, VPN, Windows 8, Windows Services, Windows Phone, Apple OS, Cisco Technologies, Windows XP, Access, JavaScript, Operating Systems, Computer Hardware, Computer Proficiency, Network Administration, Java, Project Management, Microsoft SQL Server, SQL, HTML, CSS, Microsoft Exchange, Computer Networking, Computer Network..., SharePoint, Spanish, SAP, Project Planning, IT Project...
Education
University of North Florida 2011 — 2015
Bachelor's Degree, Bachelor of Science in Computing and Information Sciences
Bishop Moore Catholic High School 2007 — 2011
High School, General Education
Bright House Networks May 2014 - Present
Bright House Networks May 2007 - Present
Bay News 9 January 2005 - May 2007
WCJB TV20 December 2003 - January 2005
Skills
Broadcast, ENPS, Broadcast Journalism, Television, Broadcast Television, Video Production, Video, Final Cut Pro, Non-linear Editing, Video Editing, Storytelling, Editing, Breaking News
Education
University of Florida 2000 — 2003
Bachelor of Science (B.S.), Telecommunications (concentration in Production)
University of Florida 2000 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
Cott Beverages March 2015 - Present
Bristol-Myers Squibb October 2014 - March 2015
Tech Data January 2012 - October 2014
Bright House Networks August 2008 - January 2012
Bright House Networks 2007 - 2008
Bright House Networks 2006 - 2007
Skills
Budget, Process Improvement, Forecasting, Financial Analysis, Access, Financial Modeling, Competitive Analysis, Financial Reporting, Data Analysis, SAP, Analysis, Accounting, Microsoft Excel, Business Analysis, Strategic Planning, Budgets, Logistics, Training, Finance, Strategic Financial..., Marketing, Management, Leadership, Variance Analysis, Business Planning, Sarbanes-Oxley Act, Hyperion Enterprise, Communication, Financial Planning
Education
University of Tampa - John H. Sykes College of Business 2009 — 2011
MBA, Finance
University of Tampa
Master, Business Administration
University of Tampa - John H. Sykes College of Business 2007 — 2009
Master of Science in Finance
University of Tampa
Master of Science, Finance
University of La Verne
Bachelor of Science, Business Administration
University of La Verne 2000 — 2004
BSc. in Business Administration, Finance Concentration
The Wharton School August 2015 - Present
Student Federal Credit Union at the University of Pennsylvania February 2015 - Present
IvyTalk August 2014 - Present
RoyRebirth December 2011 - Present
Bright House Networks May 2015 - August 2015
Hollister Co. May 2013 - August 2013
American Red Cross March 2012 - August 2013
Metropolitan Ministries June 2011 - August 2013
Ryuu Japanese Steak House March 2013 - May 2013
PokePins 2007 - 2013
Skills
Public Speaking, Microsoft Office, Management, Ideas Development, Teaching, Teamwork, Leadership, Data Analysis, Blogging, Microsoft Word, Microsoft Excel, Sales, Event Planning, Research
Education
University of Pennsylvania 2013 — 2017
Mathematical Economics
C. Leon King High School 2009 — 2013
International Baccalaureate Diploma
E. & J. Gallo Winery June 2015 - Present
E. & J. Gallo Winery April 2015 - Present
E. & J. Gallo Winery June 2011 - Present
Bay News 9 May 2010 - June 2011
Miami Heat June 2009 - June 2010
Cavas Wine Tasting Room December 2008 - May 2010
The Miami Hurricane newspaper January 2008 - May 2010
ZenithOptimedia August 2009 - January 2010
Bright House Networks May 2009 - August 2009
Miami Science Museum January 2007 - December 2007
Skills
Writing, Social Media, Scriptwriter, Project Planning, Project Delivery, Digital Marketing, Digital Media, Marketing Communications, New Media, Production, Video Production, Video Editing, Online Video, Internet, Television, Storytelling, Screenwriter, Web Video, Journalism, Video, Web Content, Final Cut Pro, Facebook, Editing, Broadcast, Event Planning, Multimedia, Photography, Marketing, Entertainment, Avid, Newspapers, YouTube, Press Releases, Blogging, Media Relations, News Writing, ENPS, Social Networking, Sponsorship, Public Relations, Copy Editing, Social Media Marketing, Copywriting, Publicity, Content Strategy, Creative Writing, Newsletters, Wine Tasting, Marketing Strategy
Education
University of Miami 2006 — 2010
B.S, Broadcast Journalism and Anthropology
Bright House Networks September 2012 - Present
Bright House Networks March 2010 - September 2012
Bright House Networks 2001 - 2011
Skills
Sales, Customer Retention, Leadership, Strategy, Coaching, Direct Sales, Customer Experience, Strategic Partnerships, Marketing, Training, Forecasting, Sales Operations, Solution Selling, Account Management, Sales Process, Retail, Analytics, Telecommunications, Marketing Strategy, Management
Education
University of Washington, Michael G. Foster School of Business 1987 — 1989
Master of Business Administration (MBA), General Management/Marketing
University of Michigan 1979 — 1983
Bachelor's degree, Economics
Managing Consultant: Strategic, Branding and Medical Marketing 2015 - Present
CONMED Corporation 2011 - 2015
Bright House Networks 2002 - 2011
Time Warner Cable (Now Bright House Networks) 2000 - 2002
Time Warner Cable (Now Bright House Networks) 1999 - 2000
TCI (Now Comcast) 1998 - 1999
TCI (Now Comcast) 1997 - 1998
Skills
Marketing Communications, Marketing, Internal Communications, Integrated Marketing, Marketing Strategy, Media Relations, Corporate Communications, Public Relations, Advertising, Brand Management, Product Marketing, Corporate Branding, Copywriting, Marketing Management, Email Marketing, Online Marketing, Direct Marketing, Leadership, Creative Direction, Newsletters, Product Launch, Strategic Planning, Social Media Marketing, Trade Shows, Crisis Communications, Brand Strategy and..., Brand Development, Digital Marketing, B2B, Media Planning, Dynamic Speaker, Management, Strategy, Strategic Communications, B2B Marketing
Education
University of South Florida
Master's Degree, Creative Writing
University of Michigan
Bachelor's Degree, Anthropology
Bright House Networks 2007 - 2014
Bright House Networks 2003 - 2007
Shaw Communications 2000 - 2003
Skills
Community Outreach, Business Strategy, Sponsorship, Account Management, Leadership, Telecommunications, Nonprofits, Government, Public Speaking, Community Development, Team Building, Sales, Management, Fundraising, Budgets, Strategic Planning, Policy, Access, Editing, Troubleshooting
Education
University of Florida
Bachelor's Degree, Telecomunication
Epic January 2015 - Present
Bright House Networks May 2014 - August 2014
Skills
Competitive Analysis, Product Management, Telecommunications, Product Marketing, Project Management, Leadership, Marketing, Account Management, Wireless, Solution Selling, Sales Management, Management, Product Development, Business Strategy, VoIP, Strategic Partnerships, Cloud Computing, CRM, Managed Services
Education
University of Florida 2011 — 2014
Information Systems and Operations Management
Places Next Door March 2015 - Present
Bright House Networks April 2013 - March 2015
CenturyLink March 2007 - April 2013
CenturyLink February 2004 - March 2007
Aegis Lending March 2004 - November 2004
SunTrust Bank November 2001 - March 2004
Skills
PBX, MPLS, Telecommunications, Consultative Selling, VoIP, Ethernet, Metro Ethernet, PRI, Avaya, Cisco, Unified Communications, Managed Services, Contract Negotiations, Salesforce.com, Account Management, Solution Selling, B2B, Cold Calling, Selling, Cisco Technologies, Sales, Cloud Computing, Sales Operations, Call Centers, Wireless, Contract Negotiation, Co-location, SIP Trunking, Direct Sales, Telephony, SIP, T1, Management, Leadership, Sales Management
Education
University of Florida
Presidio January 2015 - Present
Presidio May 2013 - January 2015
Bright House Networks July 2010 - May 2013
Skills
Cisco Technologies, Networking, Troubleshooting, Switches, Routers, CCNA, WAN, IP, Firewalls, Customer Service
Education
University of Central Florida - College of Business Administration 2004 — 2008
BSBA, Management Information Systems
Bright House Networks January 2009 - Present
Florida Digital Network / NuVox March 2003 - January 2009
Boise Cascade Office Products / Office Max October 1992 - November 2002
Skills
Telecommunications, Direct Sales, Solution Selling, Account Management, Cold Calling, Sales Management, VoIP, B2B, Sales Process, Sales, New Business Development, Managed Services, SaaS, Channel, Wireless, Sales Presentations, IP, SIP, Cisco Technologies, Customer Satisfaction, Telephony, Customer Retention, Co-location, WAN, MPLS, Data Center, Contract Negotiation, Networking, Selling, SIP Trunking, Lead Generation, Professional Services, Unified Communications, Ethernet, Enterprise Software, Metro Ethernet, PRI, VPN, Hosted Services, Channel Partners, Optical Fiber, Strategic Partnerships
Education
University of North Carolina at Charlotte 1976 — 1979
Central Cabarrus High School, Concord 1972 — 1976
Bright House Networks January 2014 - Present
Bright House Networks July 2011 - December 2013
Bright House Networks July 2008 - July 2011
Bright House Networks March 2005 - June 2008
Bright House Networks October 2002 - March 2005
Skills
Sales, Telecommunications, Call Centers, Business Intelligence, Negotiation, Analysis, Strategic Planning, Business Process, Cross-functional Team..., Vendor Management, Product Management, CRM, Strategy, Solution Selling, VoIP, Account Management
Education
University of Colorado at Boulder
Bachelor of Arts (B.A.), Economics
University of South Florida
Master of Business Administration (M.B.A.), Entrepreneurship/Management
Unite Cincinnati October 2012 - Present
Bright House Networks September 2005 - Present
JMA Civil, Inc. June 2012 - August 2012
Florida Film Festival January 2012 - April 2012
Skills
Customer Service, Marketing, Call Center, Troubleshooting, Telecommunications, Sales, Wireless, Windows, Microsoft Office, Project Management, Microsoft Excel, Final Cut Pro, Competitive Analysis, Budgets, Performance Management, Management, Negotiation, Team Leadership, Strategic Planning, Program Management, Contract Negotiation, Customer Satisfaction, Customer Retention, Call Centers, Training, Leadership, Vendor Management, Team Building, Coaching
Education
University of Central Florida 2008 — 2012
Cinema Studies B.A., Film history, theory and criticism
University of Central Florida - College of Business Administration 2005 — 2012
B.A.B.S. Marketing, Marketing sports and entertanment
Canaveral Port Authority June 2013 - October 2013
Harris Corporation January 2006 - August 2012
Harris Corporation January 2006 - July 2010
Bright House Networks August 2005 - December 2005
Ultimate Staffing Services August 2004 - April 2005
Spherion Staffing 2003 - 2004
Adecco 2002 - 2002
Skills
Customer Relations, Technical Recruiting, Interviewing, Screening, Employee Relations, Applicant Tracking..., Talent Acquisition, Full-cycle Recruiting, Sourcing, Hiring, Salary Negotiation, HR Policies, Search, Job Fairs, Administration, Recruiting, Human Resources, Benefits Negotiation, Interviews, System Administration, Training, SDLC, Temporary Placement, Customer Service, New Hire Orientations
Education
University of Central Florida - College of Business Administration 2000 — 2002
BSBA
Valencia College 1997 — 2000
AA
Bright House Networks August 2008 - October 2011
Tempus Trading, LLC July 2008 - January 2010
Bright House Networks Central Florida Division December 2004 - August 2008
Total Success Institute May 2002 - June 2008
Peace of Mind Technologies January 2000 - January 2006
Bright House Networks/Time Warner Cable Central Florida Division March 2000 - December 2004
Time Warner Cable Central Florida Division January 1999 - March 2000
The New York Times (Ocala Star-Banner) June 1996 - January 1999
Skills
Telecommunications, Customer Satisfaction, Wireless, Call Center, Vendor Management, Team Building, Leadership, Customer Retention, VoIP, Team Leadership, Project Management, Managed Services, Process Improvement, Customer Experience, Management, Sales, Cross-functional Team..., Program Management, Troubleshooting, Call Centers, Executive Management, Mobile Devices, Account Management, Integration, Software Development, Networking, Salesforce.com, CRM, Business Strategy
Education
University of Florida
Bachelor's of Science, Journalism
University of Florida - Warrington College Of Business
MBA, Business Administration
Symantec May 2013 - Present
Symantec June 2012 - May 2013
Symantec 2012 - 2013
Bright House Networks 2002 - 2012
Skills
Troubleshooting, SDLC, Windows, Active Directory, Business Analysis, HTML, Windows Server, VMware, Technical Support, TCP/IP, Security, Analysis, Customer Service, Operating Systems, Disaster Recovery, System Administration
Education
University of Phoenix 2006 — 2010
BSIT, Information & Technology
Bright House Networks December 2011 - Present
Skills
Routers, Firewalls, CCNA, Cisco Technologies, CISSP, Networking, Computer Network..., VPN, Switches, TCP/IP, Routing, Cisco Routers, Network Security, Software Installation, Team Leadership, Management, Network Administration, OSPF, Windows Server, Microsoft Exchange, Troubleshooting, Data Center, Security+, Computer Hardware, BGP, Servers, EIGRP, Security, System Administration, IP, Active Directory, Cisco IOS, Operating Systems, CCNP, MPLS, Routing Protocols, Information Assurance, Cisco Certified, RIP, Antivirus, IPSec
Education
Fort Gordon Signal School/Cyber College/Warrant Officer Advance Course 2011 — 2011
CCNP Route, Switch, TShoot; CVOICE, CCNA Security, CISSP, Project Management Planning
ARCENT Signal University 2010 — 2010
Security +, CCNA, Fiber Optics
Fort Gordon Signal School/Cyber College/ Warrant Officer Basic Course 2006 — 2007
CCNA, CVOICE, Network Security, Voice Switching (REDCOM, AVAYA), Military SATCOM, Network Management
University of Massachusetts Lowell 1977 — 1981
BSEE, Electrical Engineering
Bright House Networks February 2014 - Present
Fox Sports Net October 2011 - February 2014
Golf Channel April 2009 - August 2011
Ink Publishing December 2008 - April 2009
ABC Regional Sports 2005 - 2007
WKCF-TV January 2004 - April 2005
Fox Sports Net July 1994 - July 2004
Baltimore Orioles 1987 - 1991
Skills
Creative Development, Sponsorship, Sports, Sports Marketing, Golf, Advertising, Promotions, Broadcast, Advertising Sales, Television, New Business Development, Ad Sales, Negotiation, Selling, Sales Management, Consultative Selling, Product Placement, Marketing Strategy, Integrated Marketing, Key Account Development, Strategic Partnerships, Business Development, Marketing, Social Media Marketing, Digital Media, Digital Marketing, Online Advertising, Leadership
Education
University of Kentucky 1986 — 1991
BA, Communications
Forest View High School 1979 — 1983
Sentry Data Systems November 2014 - Present
Bright House Networks April 2013 - November 2014
Superior Farms Pet Provisions April 2012 - February 2013
Superior Farms February 2011 - February 2013
Lou D'Allesandro for Senate June 2010 - November 2010
New Hampshire Senate January 2010 - June 2010
University of New Hampshire September 2008 - January 2010
New Hampshire Executive Council May 2009 - August 2009
BBC Worldwide December 2007 - January 2008
University of New Hampshire, Research Computer Center September 2006 - January 2007
Skills
E-commerce, Strategy, Business Analysis, Process Improvement, Linux, Relational Databases, ERP Implementations, ITIL, Integration, SQL, Social Media, Report Writing, CRM Integration, ERP, Mas 90, Photoshop, Press Releases, Salesforce.com, Change Management
Education
University of New Hampshire 2006 — 2010
B.A, Political Science
Manchester Central High School 2002 — 2006
Diploma
Ciber August 2013 - Present
Central Florida area January 2007 - Present
Pentaho March 2013 - July 2013
Walt Disney World January 2013 - March 2013
Computing Systems Innovations (CSI) March 2011 - October 2012
Aptitude Solutions June 2010 - February 2011
Universal American Corporation April 2010 - June 2010
Bright House Networks April 2007 - March 2010
Walt Disney World 2006 - 2007
Harcourt School Publishers 2006 - 2006
Skills
Research/Analysis, Technical Documentation, Graphics/Desktop, Software Project..., Technical Writing, SharePoint, Content Management, Visio, Content Development, Editing, FrameMaker, Software Documentation, Content Strategy, Project Management, Instructional Design, Business Analysis, Photoshop, Online Help, HTML, Requirements Gathering, Requirements Analysis, Blogging, Leadership, Technical Communication, Adobe Acrobat, Publishing, Publications, Management, RoboHelp, E-Learning, Training, Editorial, Program Management, Analysis, Testing, XML, Newsletters, Proposal Writing, Manuals, Email Marketing, Web Content, Copy Editing, Corporate Communications, SEO, Web Content Management, Internal Communications, Marketing Communications, SnagIt, Proofreading, Public Relations
Education
University of Florida College of Journalism and Communications
Bachelor of Science (BS), News Editing, Photojournalism
Bright House Networks October 2003 - Present
University of South Florida January 2003 - Present
Lucent Technologies January 2001 - October 2003
Florida Metropolitan University 2001 - 2003
Broadcom 1999 - 2001
Skills
Networking, SIP, VoIP, Solaris, Linux, C++, Quality Assurance, Telecommunications
Education
University of Missouri-Columbia 1994 — 2001
PhD, Computer Eng
Bright House Networks June 2015 - Present
Bright House Networks August 2012 - Present
Familia Dental April 2011 - August 2012
U.S Cellular September 2010 - April 2011
Time Out Chicago June 2010 - August 2010
Illini Media June 2009 - May 2010
WPGU 107.1 FM May 2009 - May 2010
Illini Media August 2008 - May 2010
Illinois Leadership Programs August 2008 - May 2010
Victoria's Secret May 2008 - July 2009
Skills
Event Planning, Promotions, Advertising, Press Releases, Event Management, Media Relations, Public Relations, Public Speaking, Public Health, Marketing Communications, Marketing Strategy, Healthcare Marketing, Internal Branding, Sales Representatives, Photoshop, Social Media, Marketing, Sales, Editing, Adobe Creative Suite, Facebook, Social Networking, Social Media Marketing, Internal Marketing, Sponsorship, Blogging, InDesign, Strategy, Microsoft Office, Community Development, Management, Publicity, New Media, Digital Marketing, Project Management, Leadership, Research, Online Marketing, Copywriting, Radio, Integrated Marketing, Media Planning, Strategic Communications, Brand Awareness
Education
University of Illinois at Urbana-Champaign 2006 — 2010
BS, Advertising
Bright House Networks December 2010 - December 2012
US Signal April 2008 - August 2009
AT&T December 2006 - January 2008
AT&T October 2005 - December 2006
Xspedius Communications August 2003 - September 2005
Choice One Communications August 2001 - August 2003
Conversent Communications May 2000 - March 2001
MCI WorldCom November 1998 - May 2000
Ameritech August 1995 - November 1998
Skills
VoIP, Product Management, Project Management, MPLS, Competitive Analysis, IP, Telecommunications, Sales, Program Management, Leadership, Solution Selling, Wireless, Sales Management, T1, Managed Services, Unified Communications, Management, Direct Sales
Education
University of Illinois 1980 — 1985
BA
Roosevelt High School 1978 — 1980
Bright House Networks 2007 - Present
MegerleDesign April 2005 - Present
Warner Allen Campaign 2005 - 2006
Marlin Productions 2001 - 2001
ENTEX 1993 - 1997
Education
University of Cincinnati 1999 — 2001
AAS, Electronic Media Design
St. Augustine
Bright House Networks March 2001 - Present
Education
University of North Florida 1993 — 2000
Bachelor of Science, Management Information Systems
Gentiva Health Services 2010 - Present
Abbott Pharmaceuticals/Abbott Vascular 2008 - 2010
Bright House Networks 2005 - 2008
Paradise Development Group 2004 - 2005
Tampa Bay Buccaneers 1998 - 2004
Education
University of South Florida 2000 — 2002
Master of Business Administration (MBA), International Business, Quality Management and Management Information Systems
University of Florida 1995 — 1999
Bachelor of Science (B.S.), Marketing and Public Relations
The Institute of Internal Auditors Inc. March 2014 - Present
Hilton Grand Vacations January 2013 - March 2014
Bright House Networks May 2009 - December 2012
Wyndham Vacation Ownership June 2005 - January 2009
Wyndham Vacation Ownership June 2001 - June 2005
Wyndham Vacation Ownership April 2000 - June 2001
Sunterra July 1999 - April 2000
Sunterra June 1998 - July 1999
Central Florida Investments - Westgate Resorts July 1993 - May 1998
Skills
PowerPoint, Excel, Word, Access, Outlook, SPSS, Qualitative Research, Quantitative Research, Data Analysis, Epiphany, Survey Design, Microsoft Word, Analytics, Marketing, Analysis, Microsoft Excel, Program Management, Process Improvement, Strategic Planning, Marketing Strategy, Management, Email Marketing, Lead Generation, Marketing Communications, Marketing Research, Visio
Education
University of Central Florida - College of Business Administration 1992 — 1996
Bachelor, Marketing
Bright House Networks July 2015 - Present
Bright House Networks January 2015 - June 2015
WellCare Health Plans June 2014 - January 2015
Healthesystems December 2013 - June 2014
Clarifire October 2012 - November 2013
Raymond James & Associates 2007 - October 2012
New York Times 2000 - 2006
Wilmington Star-News 1998 - 2000
Merchant Technologies 1993 - 1998
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Software Project..., Visio, Risk Management, Microsoft SQL Server, SOA, Program Management, Business Process, Agile Project Management, IT Strategy, Process Improvement, SharePoint, SQL, Data Modeling, User Acceptance Testing, Vendor Management, Management, MS Project, Data Warehousing, Business Intelligence, Analysis, Project Management, SSRS, Crystal Reports, Business Process..., Project Delivery, Business Process Design, Software Documentation, Business Requirements, Systems Analysis, Software Development, PMP, Enterprise Architecture, Databases, IT Management, Integration, Agile Methodologies, Database Design, ITIL, PMO, Testing, SSIS, T-SQL, Scrum, Access, Consulting, Disaster Recovery
Education
University of Miami 1987 — 1992
Bachelor of Science (B.S.), Psychology, Broadcast Journalism
Time Warner Cable March 2015 - Present
Time Warner Cable 2009 - March 2015
Level 3 Communications July 2009 - November 2009
Bright House Networks 2007 - June 2009
tw telecom, inc. 2004 - 2007
Skills
Direct Sales, Managed Services, Co-location, VoIP, Salesforce.com, Account Management, IP, Telecommunications, Wireless, Solution Selling, MPLS, Unified Communications, Fiber Optics, Ethernet
Education
University of Central Florida - College of Business Administration 1990 — 1994
Bright House Networks June 2001 - Present
Bright House Networks July 2001 - February 2012
Skills
Ethernet, IP, Telecommunications, Computer Network..., VoIP, DWDM, Wireless, Project Management, Troubleshooting, Customer Service, Call Center, Network Engineering, MPLS, Cisco Technologies, Strategic Planning, Program Management, Business Intelligence, Vendor Management, Budgets, Managed Services, Cwdm, Solution Selling, Call Centers, WDM, Telephony, Network Design, Broadband, T1, Fiber Optics, Optical Fiber
Education
University of Central Florida - College of Business Administration 1989 — 1991
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Bright House Networks January 2006 - Present
Dynetech 2004 - 2006
Boston Communications Group Inc July 1998 - August 2002
Skills
Call Center, Team Building, Account Management, Customer Service, Sales Management, Telecommunications, Sales, Project Management, Training, Process Improvement, Troubleshooting, Coaching, Team Leadership, Leadership, Customer Retention, Strategic Planning, Negotiation, Marketing, Recruiting, New Business Development, Microsoft Office, Public Speaking, Call Centers, Customer Experience, Customer Satisfaction, Outlook, Vendor Management, Leadership Development, Performance Management, Program Management, Employee Training, Cross-functional Team..., Organizational...
Education
University of Central Florida
Bright House Networks September 2012 - Present
Alere, Inc. March 2012 - September 2012
Ravago Shared Services, LLC (a RHA company) February 2010 - January 2012
Moore Stephens Lovelace December 2007 - February 2010
The Limu Company August 2006 - October 2007
MedX Corporation November 2003 - August 2006
Value Financial Services Inc. 1999 - 2002
Skills
Financial Reporting, Accounts Receivable, Accounts Payable, Payroll, Accounting, Account Reconciliation, Budgets, Finance, Financial Statements, Process Improvement, Journal Entries, Management, Analysis, General Ledger
Education
University of Central Florida - College of Business Administration 2003 — 2006
Bachelor's degree, Accounting
Bright House Networks June 2012 - Present
Education
University of Miami 1992 — 1996
Bachelor of Science (B.S.), Public Relations, Sociology, Marketing
Powerhouse Creations June 2015 - Present
Ellucian April 2014 - Present
Bright House Networks May 2012 - Present
Encompass Digital Media, Inc. May 2011 - March 2012
Communications Diversified Inc. October 2008 - March 2011
University Athletics Associations June 2006 - January 2008
Education
University of Florida 2005 — 2009
Bachelors of Science, Telecommunication
SeaWorld Parks & Entertainment September 2014 - Present
SeaWorld Parks & Entertainment August 2011 - September 2014
doterati January 2010 - December 2011
Houghton Mifflin Harcourt June 2011 - August 2011
One Brick January 2011 - July 2011
Bright House Networks September 2010 - June 2011
The Institute of Internal Auditors June 2005 - August 2010
The Institute of Internal Auditors August 2005 - August 2007
Eckerd July 2000 - September 2004
Skills
Project Management, Budgets, Web Strategy, Social Media, Marketing, Marketing Strategy, Leadership, Integrated Marketing, Public Relations, Marketing Communications, Online Marketing, Strategic Planning, Corporate Communications, Strategy, Management, Editing, Training, Analysis, Product Marketing, Program Management, Project Planning, Web Design, Social Media Marketing, Email Marketing, Online Advertising, Event Management, Interactive Marketing
Education
University of Florida 2014 — 2016
Master's Degree, Mass Communication - Web Design & Online Communication
University of Florida 2001 — 2004
Journalsim, Newspaper Design and Copy Editing
Bright House Networks March 1976 - Present
Education
University of Florida - Warrington College of Business Administration
Bright House Networks Network EngineerBright House NetworksNovember 1998 - Present
ConMed Linvatec Australia January 1995 - November 1998
Skills
VMware Infrastructure, NetApp Filers, Hitachi Storage, Brocade Fibre Switches, HP Proliant, Cisco UCS, Cisco Nexus, Red Hat Lin, Windows Server, Oracle RAC, Microsoft SQL Server, Netbackup, Veritas Cluster Server, Veritas Storage..., Active Directory, Solaris, Network Design, Network Engineering, Unix, Switches, OSPF, LAN-WAN, Data Center, Cisco Technologies, Routers, Ethernet, DNS, Disaster Recovery, Troubleshooting, Nagios, VoIP, BGP, Databases, TCP/IP, MPLS
Education
University of Florida 1984 — 1988
BA, History
BayCare Health System November 2013 - Present
OneBlood June 2009 - November 2013
American Heart Association September 2007 - June 2009
Bright House Networks June 2004 - August 2007
Media General June 2002 - June 2004
Florida's News Channel August 2000 - June 2002
WSVN CHANNEL 7 January 2000 - June 2000
Skills
Video Editing, Media Relations, Blogging, Multimedia, Journalism, Social Media, Public Relations, Press Releases, Broadcast, News Writing, Social Networking, Copywriting, Producing, Final Cut Pro, ENPS, Crisis Communications, Press Conferences, Video, Strategic Communications, Editing, Social Media Marketing, AP Style, Publicity, Facebook, Broadcast Journalism, Web Content, New Media, Storytelling, Newsletters, Breaking News, Radio, Content Strategy, Feature Articles, YouTube, Video Production, Speech Writing, Non-linear Editing, Corporate Communications, Content Management, Videography, Avid, Newspapers, Internal Communications, Digital Media, Voiceovers, Creative Writing, On-camera
Education
University of Miami 1996 — 2000
Bachelors, Communication
Orlando Health January 2008 - Present
Bright House Networks November 2004 - December 2007
Heart of Florida United Way August 2001 - November 2004
Universal Studios 1993 - 2001
Universal Orlando 1993 - 2001
Skills
Media Relations, Public Speaking, Public Relations, Publicity, Speech Writing, Public Affairs, Crisis Communications, Corporate Communications, Strategic Communications, Community Development, Advertising, Press Releases, Communications Planning, Spokesperson, Social Media, Journalism, Message Development, Internal Communications, Blogging, Event Planning, Fundraising, Strategic Planning, Event Management, Training, Editing, Video Production, Marketing Strategy, Nonprofits, Community Outreach, Marketing Communications, Management, Copy Editing, Copywriting, Newsletters
Education
University of Missouri-Columbia 1978 — 1982
AB, Communications
FiberLight, LLC June 2014 - Present
Cbeyond Communications January 2013 - May 2014
Cbeyond January 2010 - January 2013
Technicolor Digital Cinema February 2009 - November 2009
Technicolor Digital Cinema May 2005 - December 2008
Bright House Networks July 2001 - May 2005
Skills
Cisco Certified, CCNA, Cisco Technologies, Routers, TCP/IP, Telecommunications, Training, Troubleshooting
Education
University of Florida 1997 — 2001
Bachelors, Decision and Information Sciences
Bright House Networks December 2014 - Present
Dynamic Technology Services March 2008 - Present
Pinellas Realtor Organization April 2014 - October 2014
Brown Greer PLC June 2012 - July 2013
Department of Commerce US Census Bureau March 2009 - September 2010
Express Scripts March 2005 - March 2008
BSJ Network and computers September 2001 - March 2005
Skills
Disaster Recovery, Active Directory, System Administration, Integration, Virtualization, DNS, Unix, Data Center, IT Management, Servers, Microsoft Certified..., Strategic Planning, IT Service Management, Network Security, Change Management, SQL, Help Desk Support, Software Documentation, Business Analysis, Budgets, VMware, Cisco Technologies, IT Operations, Information Technology, Management, Networking, Requirements Analysis, SharePoint, Training, Troubleshooting, Vendor Management, VoIP
Education
University of Phoenix 2004 — 2006
MBA - TM, Technology Management
University of Central Florida - College of Business Administration 1995 — 1996
BA, Business Administration
Valencia Community College 1992 — 1994
AA, Business
New Horizon
Certification, MCSA, MCP, NET+, A+
Bright House Networks 2005 - May 2012
Convergys October 1986 - 2005
Rachlin Cohen & Holtz 1983 - 1984
Skills
Software Development, Telecommunications, Telephony, Integration, SDLC, Requirements Analysis, Systems Analysis, System Deployment, Troubleshooting, Software Project..., Testing, PMP, Business Requirements, Visio, Operating Systems, IT Management, MS Project, Software Documentation, Data Warehousing, Solution Architecture, IP, Quality Assurance, ITIL, Billing Systems, SharePoint, Vendor Management, Databases, Cisco Technologies, Call Centers, Requirements Gathering, IT Service Management, Program Management, Unix, Managed Services, Process Improvement, Service Delivery, Wireless, VoIP, Disaster Recovery, TCP/IP
Education
University of Florida 1976 — 1981
AS, General
Bright House Networks November 2013 - Present
Bright House Networks January 2011 - December 2013
Bright House Networks December 2009 - January 2011
Bright House Networks August 2008 - December 2009
Bay News 9 November 1997 - December 2008
Skills
Splunk, Python, CMS, Web Services, Web Development, Troubleshooting, Linux, CSS, jQuery, HTML 5, Web Applications, WordPress, Networking, HTML, Television, Video, XML, Programming, CQ5, SQL, Social Media, Telecommunications, JavaScript, Java, Integration, ENPS, Databases, Mobile Applications, Multimedia, User Experience, System Administration, REST, XHTML, Shell Scripting, Software Development, Selenium Testing, Content Management, Apache, Web Content Management, Web Analytics, Web Video, Google Analytics, Omniture, AJAX, JSP, Unix, Digital Video, AngularJS, Agile Methodologies
Education
University of Florida 1992 — 1995
Telecommunications, Journalism
Phillips Junior College 1989 — 1990
Associate of Science, Film/Video and Photographic Arts
Bright House Networks September 2013 - Present
Bright House Networks October 2011 - September 2013
Bright House Networks September 2005 - October 2011
Outback Steakhouse January 2005 - September 2005
Skills
Marketing Analytics, Competitive Analysis, Marketing Strategy, Pricing Analysis, Promotional Analysis, Ad Hoc Reporting, Financial Modeling, Financial Analysis, Competitive Intelligence, Budgets, Microsoft Excel, Financial Accounting, Process Improvement, Financial Reporting, Analysis, Auditing, Variance Analysis, Forecasting, Management, Vendor Management, Leadership, Marketing, CRM, Cross-functional Team...
Education
University of Florida 1999 — 2003
Bachelor's degree, Finance
Disney ABC Television Group April 2015 - Present
Bright House Networks December 2014 - March 2015
Syniverse Technologies August 2011 - November 2014
Syniverse Technologies November 2010 - August 2011
eDiets.com September 2009 - August 2010
Freelance May 2009 - July 2009
Wyndham Vacation Ownership August 2006 - January 2009
Cendant August 2003 - July 2006
Trendwest Resorts March 2001 - July 2003
Skills
Java, Java Enterprise Edition, SDLC, Oracle, OOP, Management, Vendor Management, Web Development, Databases, Linux, Enterprise Architecture, Red Hat Linux, Spring Framework, Web Services, Hibernate, Maven, MongoDB, Ruby, Integration, Ruby on Rails, Groovy, Jenkins, Grails
Education
University of New Brunswick 1998 — 2000
MSc, Computer Science
Wuhan University 1984 — 1987
MSc, Mathmatical Physics
Wuhan University 1980 — 1984
BE, Math/Stats/Engineer
Bright House Networks July 2013 - Present
City of San Antonio July 2012 - June 2013
Time Warner Cable South Texas Division July 2008 - April 2012
Time Warner Cable April 2006 - July 2008
TWC Rochester 2000 - 2001
Skills
Forecasting, Executive Management, Process Improvement, Broadband, Budget, Mergers, Financial Reporting, Telecommunications, Budgets, Mergers & Acquisitions, Product Management, Leadership, Cross-functional Team..., Start-ups, Financial Analysis, Strategic Financial..., Contract Negotiation, Finance, Business Process..., Operations Management, Call Centers, Competitive Analysis, Team Building, Financial Modeling, Accounting, Vendor Management, Customer Satisfaction, Management, Sarbanes-Oxley Act, Change Management, Strategic Planning, Business Planning, Income Statement, Analysis, General Ledger, Strategy, Project Planning, Capital Budgeting, Program Management, Risk Management, Team Leadership, Managerial Finance, Business Strategy
Education
University of Denver
MBA, Accounting and Finance
University of Denver
BA, Liberal Arts and Sciences/Liberal Studies
Bishop Household January 2010 - Present
SunGard Public Sector June 2009 - January 2010
TERI (The Education Resources Institute, Inc.) March 2008 - February 2009
Bright House Networks August 2007 - February 2008
Covidien April 2006 - July 2007
Skills
Human Resources, Employee Relations, Recruiting, Personnel Management, Employee Benefits, Training, Payroll, Performance Management, Employee Engagement, Talent Management, Succession Planning, Talent Acquisition, Organizational..., HRIS, Deferred Compensation
Education
University of Central Florida - College of Business Administration 2001 — 2005
B.S.B.A., Management - HRM
Bright House Networks December 2013 - Present
Bright House Networks January 2010 - December 2013
Bright House Networks May 2008 - December 2009
Bright House Networks January 2006 - May 2008
Skills
Troubleshooting, Telecommunications, VoIP, Microsoft Exchange, IT Operations, Cisco Technologies, Networking, Active Directory, Information Technology, Cisco Routers, CCNA, DHCP, Call Center, Windows, Computer Hardware, IT Hardware Support, Wireless Networking, JavaScript, Serena Business Manager
Education
University of Florida 1999 — 2005
Computer Engineering, Software Development
Bright House Networks December 1985 - Present
Education
University of Massachusetts, Amherst 1978 — 1982
BBA, Business Management
DENTSPLY International January 2014 - Present
Bright House Networks May 2011 - January 2014
Knight Enterprises May 2009 - May 2011
Skills
Account Management, Sales Management, New Business Development, Direct Sales, Cold Calling, Networking, Marketing, Microsoft Excel, Sales Process, Selling, Sales Operations, Customer Satisfaction
Education
University of North Florida 2004 — 2008
Bachelors, Marketing
University of North Florida - College of Business Administration 2004 — 2008
Bachelors, Marketing
Texas State Network February 2014 - Present
CBS Radio May 2010 - February 2014
Bright House Networks May 2003 - April 2008
Emma Bowen Foundation 2003 - 2007
Skills
Entertainment, Social Media Marketing, Radio, Digital Media, Television, Broadcast, Sports, Sponsorship, Video Production, Facebook, New Media, Radio Broadcasting, Radio Promotions, Media Planning, Radio Producing, Social Media
Education
University of Central Florida
Bachelor's Degree, Behavioral and Social Science, Letters and Modern languages, minors Mass Comm & English writing
PwC (via Synergy) November 2014 - Present
Raymond James Financial Inc. 2007 - Present
JPMorgan Chase 2006 - 2007
Bright House Networks 2006 - 2007
Home Shopping Network (HSN) 2004 - 2006
PricewaterhouseCoopers 1999 - 2004
IBM Global Services 1997 - 1999
Skills
SDLC, Business Analysis, Agile & Waterfall..., Business Process..., Scrum, Project Management, Agile Methodologies, Business Process, PMP, ITIL Certified, ITIL, PMO, Business Process Design, Process Improvement, Strategy, Visio, SharePoint, Management, Requirements Analysis, Information Technology, Software Project..., Requirements Gathering
Education
University of South Florida 1999 — 2002
MBA, Masters Business Administration
University of Florida 1991 — 1996
Bachelor of Science, Microbiology, Chemistry
School name:
Bright House Networks November 2007 - April 2012
Bright House Networks September 2003 - November 2007
Transcontinental Talent December 2002 - July 2003
HNTB November 2000 - November 2002
Skills
Microsoft Office, CAD, Peripherals, Oracle SQL, GIS
Education
University of Central Florida
BA, Psychology
Valencia Community College
AA, General Studies & CADD
Bright House Networks September 2007 - Present
System 2000 May 2006 - August 2007
AT&T February 1988 - April 2005
Education
University of Miami 1983 — 1986
Engineer's Degree, Electrical
Vivacity July 2014 - Present
Premera Blue Cross August 2011 - July 2014
Microsoft Corporation (Volt Technical Resources) September 2010 - August 2011
Aegis Living May 2010 - October 2010
Aon Hewitt August 2006 - April 2010
Bright House Networks February 2005 - August 2006
Skills
Customer Service, Customer Satisfaction, Software Documentation, Customer Support, SharePoint, Process Improvement, Microsoft Office, Public Speaking, Project Management, Microsoft Excel, Coaching, Microsoft Word, Program Management, Social Media, Research, Healthcare, Editing, Employee Benefits, Outlook, Call Centers, Training, Troubleshooting, Windows, Windows 7
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Central Florida 2008 — 2010
BS, Health Service Administration
Valencia Community College 2006 — 2008
AA, Business Management
Valencia Community College 2004 — 2006
AS, Digital Media
Bright House Networks August 2004 - Present
Youngworld Stores Group February 1995 - April 1999
Caldor February 1987 - June 1994
Skills
Troubleshooting, Telecommunications, Outlook, Customer Service, Windows, Call Center, Computer Network..., Cisco Technologies, Computer Hardware, VoIP, Call Centers, Process Improvement, Software Documentation
Education
The University of Connecticut 1981 — 1987
B.A., History
Wheeler High School 1976 — 1981
Diploma, College Prep
Bright House Networks July 2007 - October 2008
Smart City November 2006 - June 2007
Universal Studios Florida August 2006 - November 2006
A.C.S. February 2006 - August 2006
Cedar Sinai Medical Center September 2002 - February 2006
Lexmark International August 2001 - August 2002
Education
Columbia College
Bachelor, Psychology
Troy State University
University of Kentucky
Bright House Networks August 2011 - Present
Skills
Teamwork, Microsoft Office, PowerPoint, Microsoft Word, Social Media, Microsoft Excel, Research, English, Event Planning, Customer Service, Public Speaking, Team Leadership, Management, CCNA, CCNP, CCDA, C, CCDP
Education
University of Florida 2015 — 2017
Master of Science (MS), Computer Engineering
University of South Florida 2011 — 2013
BS, Computer Engineering
Hillsborough Community College 2007 — 2010
AA, Computer Science
HighTech Industry News August 2010 - Present
Bright House Networks August 2007 - May 2011
Time Warner Cable - - Full Service Network July 1993 - August 1997
Nickelodeon Studios Florida March 1987 - August 1989
Skills
Content Curator, Content Curation, Telecommunications, Cable, Broadband, Advanced Advertising, Project Manager, Digital Media Manager, Production Coordinator, News on Demand Mgr., Live Video Streaming -..., Writer/Producer, Copy Editor, TV Reporter, Videographer, Newscast Producer, Video Editor, Medical News Researcher, Medical News Reporter, Medical News Editor, Science News..., Science News..., Cables, Curating, Networking, Marketing Strategy, Customer Experience, New Media, Competitive Analysis, Strategic Partnerships, Newsletters, Call Centers, Video, Social Media, Entrepreneurship, Email Marketing, Product Management, Broadcast, Mobile Devices, VOD, IPTV, Project Management, Wireless, Management, Digital Media, Product Marketing, Program Management, VoIP
Education
University of Florida 1981 — 1985
BS, Broadcast Journalism
University of Florida
Bright House Networks September 2007 - Present
Skills
Performance Management, Onboarding, Employee Relations, Succession Planning, Talent Management, Employee Engagement
Education
University of Cincinnati 1976 — 1980
Bachelor of Science (BS), Elementary Education and Teaching, 1-8
Bright House Networks June 2011 - Present
Self-employed June 2010 - Present
Extreamtv LLC June 2006 - May 2010
Skills
Business Analysis
Education
University of Madras 1991 — 1993
mcom, commerce
Ocwen Financial Corporation - US November 2014 - Present
Ocwen Financial Corporation January 2014 - October 2014
Ocwen Financial Corporation February 2012 - January 2014
Wolfe & Hurst BBI May 2010 - February 2012
Bright House Networks October 2007 - May 2010
Skills
Asset Management, Account Management, Excel, Access, SQL, PeopleSoft, Accounting, General Ledger, Financial Reporting, Cash Management, Microsoft Excel, Portfolio Management, Account Reconciliation, Variance Analysis
Education
University of Central Florida 2010 — 2012
MBA, Business Administration
University of Central Florida 2003 — 2007
B.S., Accounting
Bright House Networks September 2015 - Present
Independent Health August 2014 - August 2015
Independent Health November 2012 - August 2014
Meritain Health August 2011 - November 2012
HSBC August 2006 - July 2011
Skills
SDLC, Business Analysis, Visio, Data Warehousing, Requirements Gathering, SQL, Microsoft SQL Server, Requirements Analysis, Systems Analysis, Business Intelligence, Crystal Reports, Software Documentation, Databases, Process Improvement, Vendor Management, Analysis, Data Analysis, Agile Methodologies, Access, Data Modeling, Business Requirements, SharePoint, XML
Education
University of Montana
Bright House Networks
Skills
Telecommunications, Management, Sales, Team Leadership, Account Management, VoIP, Sales Management, Marketing, Networking, New Business Development, Team Building, IP, Process Improvement, Integration
Education
University of Nigeria 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
ETI Software Solutions May 2007 - Present
Bright House Networks July 2005 - May 2007
Comcast September 1999 - May 2004
CSG International February 1990 - September 1999
Skills
Telecommunications, Billing Solutions, IPTV, Fiber Optic Technology, Provisioning, Network Provisioning, Wireless, Open Source Software
Education
University of Kentucky
Bright House Networks April 2014 - Present
Hewlett-Packard January 2003 - June 2004
Outback Steakhouse September 2001 - March 2002
Skills
CUSTOMER...
Education
University of Indianapolis 2014 — 2017
Human Resources
LAWERENCE CENTRAL 1996 — 1997
Bright House Networks July 2013 - Present
One Touch Direct May 2013 - June 2013
Target October 2012 - May 2013
United States Navy June 2009 - July 2012
US Navy June 2005 - June 2009
Skills
Operational Planning, Military Operations, Network Security, Security Operations, Information Security, Information Retrieval, Operational Analysis, Information Analysis, Disaster Recovery, Windows 7, Routers, Help Desk Support, Operating Systems
Education
University of Maryland University College 2012 — 2016
Bachelor of Computer Networks and Security, Computer Networks and Security, 3.0
SAIC May 2015 - June 2015
Northrop Grumman Corporation November 2007 - December 2014
Lockheed Martin September 2006 - September 2007
Property Insight, Fidelity Insurance June 2006 - September 2006
Bright House Networks August 2005 - April 2006
LegalVision Inc. January 2000 - July 2005
Perot Systems Corp September 1998 - January 2000
Skills
FrameMaker, Adobe Acrobat, Information Assurance, Technical Documentation, Technical Writing, Proposal Writing, Software Documentation, Testing, DoD
Education
University of Miami 1986 — 1988
Bachelor of Fine Arts (B.F.A.), Communications
Bright House Networks September 2006 - Present
Skills
Telecommunications, Process Improvement, Vendor Management, Cross-functional Team..., Operations Management, Forecasting, Project Management, Inventory Management, Supply Chain Management, Management, Team Leadership, Product Management, Contract Negotiation, Customer Satisfaction
Education
University of Michigan 1999 — 2005
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Bright House Networks April 2013 - Present
Comcast Cable January 2008 - April 2013
Education
University of Michigan 1993 — 1995
Business/Managerial Economics