Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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Bright House Networks Employees
Bright House Networks September 2013 - Present
City of Clearwater November 2005 - June 2011
US Navy January 2000 - July 2004
Education
St. Petersburg College 2009 — 2011
Bright House Networks May 2013 - Present
Allied Barton Security Services March 2011 - Present
Capital One November 2011 - May 2013
JPMorgan Chase February 1999 - June 2010
Skills
Physical Security, Security, Loans, Program Management, Business Continuity, Mortgage Lending, Credit Risk, Financial Risk, Insurance, Customer Service, Credit, Security Management, Enforcement, Investigation, Team Leadership, Background Checks, Protection, Private Investigations, Risk Assessment, Risk Management, Management, Human Resources, Training, Security Awareness, Tactics, Security Audits, Loss Prevention, Fraud, Security Operations, Corporate Security, Sales, Security Training, Access Control, Vulnerability Assessment, Surveillance, Asset Protection, Interviews, Security Policy, Security+, Internal Investigations, Executive Protection, Computer Forensics, Conflict Resolution, Microsoft Excel, Project Management, Team Building, Microsoft Office, Leadership
Education
Strayer University-Florida 2011 — 2013
M.I.S Information Security, Computer and Information Systems Security/Information Assurance, 3.8
Strayer University 2007 — 2011
B.S., International Business, 3.2
Christ the King High School 1993 — 1996
Alagasco May 2011 - Present
Alagasco August 2008 - May 2011
Bright House Networks May 2006 - August 2008
Skills
Business Development, Program Management, CRM, Marketing, Customer Service, Credit, Finance, Customer Retention, Gas, Negotiation, Budgets, Sales, Process Improvement, Leadership, Training, Public Speaking, Microsoft Excel, Management
Education
Strayer University 2010 — 2014
Marketing
Alabama State University 1999 — 2001
Business Administration and Management, General
Self-employed January 2013 - Present
Self-employed March 2013 - Present
NBCUniversal, Inc. September 2013 - January 2014
Bright House Networks March 2013 - January 2014
Family Times Magazine March 2013 - January 2014
Ocala Magazine March 2013 - January 2014
Gainesville Sun March 2013 - January 2014
ESPN September 2013 - December 2013
The Villages Daily Sun March 2004 - January 2013
Central Florida News 13 September 2003 - March 2004
Skills
Journalism, AP Style, Storytelling, News Writing, Newspapers, Feature Articles, Editorial, Blogging, Online Journalism, Breaking News, New Media, Press Releases, Sports Writing, Magazines, Copy Editing, Radio
Education
State University of New York College at Fredonia 1991 — 1994
Bachelor of Science (B.S.), Communications
Bright House Networks 2002 - December 2013
Time Warner Cable 1997 - 2002
Time Warner Cable 1992 - 1997
Time Warner Cable 1991 - 1992
Time Warner Cable 1986 - 1991
SCOA Industries Inc 1979 - 1986
Skills
Team Building, Telecommunications, Strategic Partnerships, Strategic Planning, Account Management, Process Improvement, Budgets, Sales, Contract Negotiation, Leadership, Cross-functional Team..., Call Centers, Marketing, Financial Reporting, Broadband, VoIP, Strategy, Sales Management, Digital Media, Forecasting, Project Management, Management
Education
University of Dayton 1987 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
The Ohio State University - The Max M. Fisher College of Business 1975 — 1979
Bachelor of Science, Business Administration (B.B.A.), Accounting
City of St. Petersburg Police Department July 2003 - Present
Bright House Networks August 2000 - July 2003
Moffitt Cancer Center September 1997 - March 2000
Clearwater Community HCA Hospital November 1994 - September 1997
Skills
Videography, Digital Photography, Script Writing, Video Production, Video Editing, Media Relations, Graphic Arts, Advertising & Design, Social Media, Digital Forensics, Editing, Public Relations, Final Cut Pro, Screenwriting, Creative Writing, Community Outreach, Video, News Writing, Government, Event Planning
Education
University of South Florida 1997 — 2000
Bachelor of Arts (B.A.), Mass Communication/Media Studies
St. Petersburg College 1994 — 1997
Associate of Arts (A.A.), Mass Communication/Media Studies
Superior Uniform Group 2010 - Present
Bonefish Grill August 2008 - February 2011
Bright House Networks June 2010 - September 2010
Cox Radio January 2010 - May 2010
Clear Channel August 2007 - January 2009
Skills
Press Releases, Social Media Marketing, Social Networking, Advertising, Public Relations, Market Research, Customer Service, Marketing Communications, Media Relations, Blogging, Lead Generation
Education
University of South Florida
Bachelor of Arts (B.A.), Mass Communication/Media Studies with an emphasis in Public Relations
St. Petersburg College
Associate of Arts (AA)
Lowe's Companies, Inc. July 2013 - August 2014
The Home Depot January 2012 - July 2013
Photography By John Pirone January 2006 - July 2013
Bright House Networks August 2006 - November 2006
Skills
Photos, Sales, Photography, Art, Digital Photography, Electronics, Electricity, Plumbing, Irrigation, Mechanics, Microsoft Word, Microsoft Excel, Outlook, Supervisory Skills, Time Management, Residential Roofing, Order Management, Account Management, Customer Service, Customer Satisfaction
Education
St. Petersburg College 2003 — 2003
Bright House Networks May 2014 - Present
Experis (formerly Jefferson Wells) February 2013 - May 2014
E.A. Distribution June 2012 - December 2012
University of South Florida January 2011 - May 2012
St. Petersburg College October 2009 - August 2010
CVS May 2008 - August 2009
Anesthesia Associates October 2006 - June 2007
CVS June 2005 - October 2006
Skills
Marketing, Market Research, Marketing Materials, Project Coordination, Direct Marketing, ICOMS, Interviews, Recruiting, Applicant Tracking..., Time Management, Training, Sourcing, Human Resources, Resume Writing, Career Counseling, Management, Data Entry, College Recruiting, Employee Benefits, Leadership, Talent Acquisition, Customer Service, Employee Training, Career Development, Technical Recruiting, Screening, Organizational..., Tutoring, Highly detail oriented, Talent Management, Teamwork, Internet Recruiting, Social Networking, Mindfulness, Interventions, Screening Resumes, Psychology, Staffing Services, Leadership Development, Conflict Resolution, Research, Boolean Searching, Cold Calling, PeopleSoft, Psychometrics
Education
University of South Florida 2010 — 2011
Bachelor of Arts (B.A.), Psychology, 3.84
St. Petersburg College 2008 — 2010
Associate of Arts (AA), Psychology, 3.65
PSCU May 2013 - Present
TD November 2011 - May 2013
Bright House Networks June 2008 - September 2009
Circuit City March 2008 - July 2008
Valpak March 2007 - December 2007
Achieva Credit Union September 2005 - July 2006
Chase Paymentech July 2004 - August 2005
Best Buy June 2002 - July 2004
Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Consumer Lending, Credit Analysis, Lines Of Credit, Cash Management, Deposits, Notary Public, Emergency Medicine, Cpr Certified, Computer Proficiency, Customer Service
Education
St. Petersburg College 2008 — 2014
Associate of Arts (A.A.), Concentration in Computer Network Administration
Northeast High School 2001 — 2002
High School Diploma
U.S. Coast Guard October 2009 - Present
National Institute of Standards and Technology April 2009 - October 2009
Vovici January 2007 - January 2009
Adecco Group November 2006 - January 2007
Sun Rocket, Incorporated March 2006 - September 2006
Adecco Group October 2005 - March 2006
Bright House Networks July 2005 - September 2005
Embarq Logistics April 2005 - June 2005
Best Buy July 2004 - October 2004
The Answer Group (TAG) November 2003 - June 2004
Skills
Troubleshooting, Technical Support, Networking, VPN, Computer Hardware, Windows, Hardware, VoIP, Help Desk Support, Testing, Access, Enterprise Software, Management, Mobile Devices, Account Management, Training, Security
Education
UCLA 2013 — 2014
Information Technology Management Certificate, Information Technology-UCLA Extension
Texas A&M University 1995 — 1998
History/English
Westbury High School 1992 — 1995
High School Diploma
IT Certifications
Macys Systems and Technology March 2013 - Present
Bright House Networks December 2011 - December 2012
Best Buy August 2005 - July 2011
Skills
Troubleshooting, Help Desk Support, Customer Service, VoIP, Networking, Software Installation, Technical Support, Computer Hardware, Customer Satisfaction, Routers, A+ Certified, TCP/IP, Cisco Technologies, Hardware, Telecommunications, Customer Retention, Call Center, Telephony, Wireless, Microsoft Certified..., Inventory Management, System Administration, Training, Mac Certified, Avaya, Customer Experience, Customer Support, Ethernet, Broadband, SharePoint, PMP, Project Management, Microsoft Project, Switches, Fiber Optics, Agile Methodologies, Time Management, Microsoft SQL Server, Query Writing, SCCM, Shell Scripting, Problem Solving, Critical Thinking, Team Leadership, Cross-functional..., Technological Innovation
Education
Temple University 2015 — 2017
Master of Business Administration (MBA), Information Technology Project Management, Currently Attending
Saint Petersburg College 2013 — 2015
Bachelor of Applied Science (BASc), Information Technology Project Management
St. Petersburg College 2012 — 2014
Associate of Arts (AA), Educational Leadership and Administration, General
Saint Petersburg College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), IT Security
Ident-A-Kid Services of America May 2013 - Present
Self employed 2005 - Present
Bright House Networks January 2007 - March 2008
Albertsons June 1999 - July 2006
Education
St. Petersburg College 2009 — 2012
Associate of Science (A.S.), Information Technology
eBay Inc July 2014 - Present
Bright House Networks December 2010 - January 2014
Major League Baseball May 2012 - September 2012
WLOS-TV (ABC affiliate) Asheville, NC/Greenville-Spartanburg, SC 2007 - December 2010
WTLW-TV July 2006 - June 2007
ESPN June 2005 - May 2006
Skills
Broadcast, Journalism, Sports, Social Media, Video Production, Video Editing, Broadcast Journalism, Broadcast Television, Final Cut Pro, Videography, Editing, Video, New Media, Facebook, Management, Radio, Digital Marketing, Avid, Television, Media Relations, Storytelling, News Writing, ENPS, CMS, Adobe Creative Suite, Google Analytics, SEO, Twitter, Online Content Creation, Creative Pitching, Social Media Integration, Editorial Product..., Project Management, Brand Management, Photography
Education
The University of Georgia 2002 — 2006
Communications/Journalism, Broadcast News
The University of Georgia 2002 — 2006
City of St. Petersburg March 2015 - Present
Sarah Echo Digital Services June 2013 - Present
Haulin' It LLC January 2012 - Present
HD Supply August 2013 - February 2015
Sarah Echo Inc. June 2013 - August 2013
Aquaholic Adventures July 2012 - August 2013
Bright House Networks June 2007 - June 2013
Captain K's Charters January 2001 - October 2012
Skills
Web Development, Web Services, Web Design, HTML, CSS, Adobe Creative Suite, Dreamweaver, Final Cut Pro, Social Media, Social Media Marketing, Social Networking, Fishing, Boating, Sales, Marketing, Digital Media, Video Editing, Blogging, PHP
Education
St. Petersburg College 2007 — 2012
Bachelor of Applied Science (BASc), Computer/Information Technology Administration and Management
JP Morgan Chase April 1999 - Present
Bright House Networks April 1999 - March 2011
JP Morgan Chase 1998 - 2005
JP Morgan Chase 1991 - 2005
Skills
Leadership, Troubleshooting, Process Improvement, Management, Call Center, Operational Efficiency, Vendor Management, Customer Retention, Customer Service, Strategy, Customer Satisfaction, Workforce Management, Avaya, Call Centers, Networking, Quality Assurance, Customer Experience, Telecommunications
Education
St. Petersburg College 2005 — 2006
Business
Bright House Networks June 2013 - Present
Resource Global Professionals November 2012 - May 2013
Cohesion Business Technologies December 2011 - November 2012
TEKsystems June 2011 - December 2011
Franklin County Board of Elections 2005 - 2011
iHost Solutions November 2008 - December 2010
Online Resourcing January 2008 - October 2008
Internet Transaction Solutions February 2007 - October 2008
Independent Consultant January 2002 - January 2007
Sterling Commerce, an IBM Company May 1995 - October 2001
Skills
IT Governance, IT Audit SOX / PCI DSS..., IT Risk Analysis, GLBA, Information Security, IT Audit, Security, VMware
Education
University of South Carolina-Columbia 1975 — 1977
Master of Science, Computer Science
The Citadel 1971 — 1975
Bachelor of Arts, Mathematics
Bright House Networks October 2014 - Present
StarTek USA, Inc. April 2014 - October 2014
Avaya April 2006 - February 2014
2006Avaya, Inc December 2002 - March 2006
Lucent Technologies / Avaya, Inc. October 1998 - December 2002
Salvador Dali Museum July 1994 - December 2002
Software Research Associates, Inc April 1987 - December 1991
Skills
VoIP, Call Center, SIP, IP, Unified Communications, IVR, Customer Service
Education
2004-2006 Oklahoma City Community CollegeOklahoma 2004 — 2006
Microcomputer Technologies, Continuing Education
University of South Florida 2002 — 2005
Fine Arts / Cinematography, BA
St. Petersburg College 2001 — 2002
Computer Software, Continuing Education(4.0)
Saitama University 1983 — 1987
Economics, BA
TEKsystems 2012 - Present
Wells Fargo Advisors 2009 - 2012
Wells Fargo 2009 - 2012
Strategic Staffing Solutions 2008 - 2009
Wachovia Securities 2008 - 2009
Wachovia Securities 2008 - 2009
Pinnacle 2006 - 2008
Bright House Networks 2003 - 2006
Visual Communications International / Contractor's Publishing Company January 2001 - January 2002
Descartes Systems Group January 1998 - January 2000
Skills
Business Analysis, Project Coordination, Project Planning, Project Implementation, Infrastructure Planning, Infrastructure Projects, System Administration, Operating Systems, Systems Analysis, Requirements Analysis, Infrastructure, IT Management, Software Development
Education
St. Petersburg College 2004 — 2005
Certification, Linux Systems Administration
Mt. Lebanon High School 1981 — 1985
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
St. Petersburg College
Jon M Hall Company August 2014 - Present
Bright House Networks June 2012 - July 2014
ALPHA University of Phoenix Central Florida Chapter May 2012 - March 2013
Pellot Construction Services Inc. June 2009 - June 2012
Castlewall Construction, Inc. June 2005 - December 2010
Kon-Struct Builders Inc. January 1997 - June 2005
Skills
Program Management, Leadership, Project Management, Project Planning, Management, Budgets, Strategic Planning, Construction, Contract Negotiation, Construction Management, Customer Service, Team Leadership, Contract Management, Process Scheduler, CRM, Negotiation, Risk Management, Entrepreneurship, Team Building, Customer Satisfaction, Software Documentation, Blueprint Reading, Contractors, Coaching, Cost Management, Customer Retention, Business Process, Troubleshooting, Management Consulting, Supervisory Skills, Networking, Telecommunications, Social Influence, Relationship-building..., Relationship Management, Process Improvement, Operations Management, MS Project, Executive Coaching, Procurement, Business Intelligence, Entrepreneurship..., Internet Troubleshooting, Blueprint Reading &..., Entrepreneurship..., Innovative Problem..., PC Knowledge, RF Troubleshooting, B2W Software, ViewPoint Software
Education
University of Phoenix - Sperling School of Business 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, Program GPA 3.67
University of Phoenix 2008 — 2012
Bachelor of Science in Business, Concentration in Managment, Program GPA 3.48
Dartmouth College - The Tuck School of Business at Dartmouth 2010 — 2010
Certificate, Business
Construction Estimating Institute 2009 — 2010
Certification, Estimating (Blueprint Reading)
The Turner School of Construction Management 2009 — 2009
Certificate, Construction Management
Construction Estimating Institute 2008 — 2009
Certificate, General Contractor
Florida Commercial Drivers License Class B
Notary Public State of Florida
Notary
Bright House Networks April 2015 - Present
JPMorgan Chase & Co. January 2014 - March 2015
JPMorgan Chase June 2011 - December 2013
Citi November 2004 - June 2011
Citi March 2003 - November 2004
Adecco December 2002 - March 2003
Atlantic Dry Dock Corporation April 2001 - April 2002
Northrop Grumman Corporation June 1998 - April 2001
Skills
Business Analysis, Disaster Recovery, Project Management, Technical Writing, Software Development, Software Project..., Testing, Infrastructure, SDLC, Business Requirements, Requirements Gathering, Waterfall, Planview, Vendor Management, Visio, PMP, Resource Management, Business Relationship..., Requirements Analysis, SharePoint, Leadership, Management, Program Management, Integration, IT Management, Certified Scrum Master..., Risk Management, Oracle, Cross-functional Team..., Agile Methodologies, Project Portfolio..., Strategy, PMO, Process Improvement, Enterprise Architecture, IT Strategy, Project Delivery, MS Project, Agile Project Management, Scrum, Outsourcing, Business Continuity, Proposal Writing, Enterprise Software, PMI-ACP, Business Process..., Solution Architecture, ITIL, IT Service Management, Business Intelligence
Education
USCG, New Orleans, LA 1999 — 1999
3rd A/E Engineer License
Texas A&M University at Galveston 1994 — 1998
Bachelor of Science, Marine Engineering Technology
Bright House Networks October 2014 - Present
Walgreens December 2010 - August 2011
US Army August 2007 - April 2010
Skills
Military Experience, Management, Leadership, Military, Customer Service, Security Clearance, Team Leadership, Training, Microsoft Excel, Military Operations, Security, Physical Security
Education
St. Petersburg College 2012 — 2016
Associate's degree (A.A.), Computer and Information Systems Security/Information Assurance
Tower Cloud, Inc. August 2013 - Present
Bright House Networks January 2012 - August 2013
Bright House Networks 2010 - 2011
Skills
TCP/IP, VoIP, Routers, Technical Support, Troubleshooting, Cisco Technologies, Switches, Computer Network..., WAN, LAN-WAN, IP, Cisco IOS, Routing, CCNA, DNS, Wireless Networking, Cisco Routers, DHCP, MPLS, OSPF, Telecommunications, Ethernet, Help Desk Support, Operating Systems, Fiber Optics
Education
St. Petersburg College 2013 — 2015
Bachelor of Applied Science, Tech Development & Management
St. Petersburg College 2012 — 2013
Associate of Arts (A.A.), Arts
St. Petersburg College 2008 — 2012
Associate of Science (A.S.), Information Technology
UPS Supply Chain Solutions May 2011 - Present
Bright House Networks May 2009 - July 2014
Florida Hospital Medical Group March 2014 - June 2014
UPS May 2006 - May 2011
Bright House Networks 2009 - 2010
Nike May 2006 - October 2009
Bank of America August 2008 - April 2009
Skills
SQL, SSRS, SSIS, Taleo, HTML, PowerPoint, CSS, Microsoft Excel, Employee Relations, Customer Service, Employee Benefits, Employee Training, Human Resources, Hiring, Leadership, Benefits Administration, Performance Reviews, Recruiting, Talent Acquisition, Performance Management, Applicant Tracking..., Performance Appraisal, Leadership Development, Interviews, Customer Satisfaction, Talent Management, Labor Relations, Employee Engagement, Team Building, Time Management, Coaching, HRIS, Employee Counseling, Confidential Record..., Employee Evaluation, Employee Recognition, Marketing
Education
University of Central Florida 2006 — 2008
Bachelors of Science, Business Management
St. Petersburg College 2002 — 2006
Associate of Arts (A.A.), General Studies
Johnson PhotoImaging, Inc. July 2011 - Present
Hoveround Corporation 2010 - 2012
Bright House Networks October 2004 - January 2010
Shell Energy January 2002 - August 2004
Life Touch September 2000 - March 2002
Education
State College of Florida-Manatee-Sarasota 2002 — 2005
AA, Photography
State College of Florida-Manatee-Sarasota 2002 — 2003
AA, Photography
Acclaris August 2014 - Present
Acclaris December 2013 - August 2014
Bright House Networks May 1996 - October 2013
Time Warner Cable May 1994 - May 1996
Paragon Cable May 1992 - May 1994
US Army October 1988 - December 1991
Skills
Troubleshooting, Telecommunications, Management, Servers, VoIP, Integration, IP, Project Management, Network Design, Data Center, IT Management, Wireless, Ethernet, Mobile Devices, Call Centers, CRM, Managed Services, Microsoft Exchange, Disaster Recovery, Routers, Cloud Computing, Professional Services, Routing, Direct Sales, Hardware, Technical Support, TCP/IP, Vendor Management, Windows Server, Managerial Skills, Enterprise Software, Business Intelligence, Change Management, Collaborative Problem..., Business Development, Team Building, Security, Virtualization, Microsoft Dynamics, Project Planning, MS Project, Visio, Business Intelligence..., Windows, Ticketing, Customer Service, Google Adwords, Sales, B2B, Agile Project Management
Education
University of Maryland University College
Bachelor's Degree, Management Studies, 3.86
St. Petersburg College
Associate of Arts (AA), Business Administration and Management, General
Bright House Networks October 2013 - Present
Examiner.com December 2010 - Present
American Support February 2012 - September 2013
One Hope United January 2011 - February 2012
Children's Home Society December 2008 - December 2010
Career Education Corporation October 2004 - July 2008
Career Education Corp May 2007 - June 2008
Grand Cypress Resort May 2001 - November 2006
National Linen Services June 2002 - August 2003
Daniels Manufacturing Corporation July 1997 - June 2002
Skills
Employee Relations, FMLA, New Hire Orientations, Recruiting, Onboarding, Benefits Administration, Performance Management, Labor Relations, Employee Benefits, HRIS, Talent Management, SPHR, Personnel Management, Organizational..., Interviews, Training, Resume Writing, Leadership Development, Human Resources, Talent Acquisition, Job Descriptions, Management, Applicant Tracking..., Administration, Workforce Planning, Succession Planning, Legal Compliance, Employee Handbooks, Staff Development, PeopleSoft, ADP Payroll, College Recruiting, Payroll, Policy, Employee Engagement, Conflict Resolution, Deferred Compensation, HR Policies, Affirmative Action
Education
State University of New York College at Plattsburgh 1988 — 1991
MS, College and Personnel Counseling
Russell Sage College 1989 — 1990
Master of Science, Public Administration
Tatum 2010 - Present
HealthMarkets 2007 - 2010
CBS Radio 2005 - 2007
Bright House Networks 2002 - 2005
OpTel 1997 - 2002
The Image Bank 1992 - 1997
Nursefinders 1989 - 1992
Deloitte and Touche 1988 - 1989
Skills
Consulting, Financial Reporting, Big 4, Budget, Financial Systems, SEC Financial Reporting, Oracle Applications, Shared Services, SAP, PeopleSoft, Budgets, Internal Controls, Forecasting, Cost Accounting, Finance, Variance Analysis, Mergers & Acquisitions
Education
The University of Texas at Arlington
Accounting
Bright House Networks Director of Local Sales, Manatee/Polk CountiesBright House Networks-Tampa1999 - Present
Time Warner Communications 1999 - Present
Bright House Media Strategies 1999 - Present
Skills
Sales Management, Marketing Strategy, Strategic Planning, Negotiation
Education
State University of New York College at Fredonia 1990 — 1994
Communications, Tv, radio
Bright House Networks August 2013 - Present
Grip Master Films www.gripmasterfilms.com January 2010 - Present
Sago Networks June 2012 - August 2013
SecurAmerica November 2009 - June 2012
Buccaneer Communications February 2004 - September 2009
A Smart Way To Pay August 2000 - January 2004
1901 Night Club August 1999 - August 2000
USA Group July 1996 - July 1999
Highland Pines Nursing Manor December 1994 - June 1996
Bee's Place December 1991 - August 1993
Skills
Video Editing, Music Production, Screenwriter, Customer Service, Security, Operations Management, Organizational..., Organizational..., Organizational Design, Organizational Structure, Organizational Behavior, Organizational Culture, Organizational..., Call Centers, Human Resources, Team Leadership, Editing, Linux, Team Building, Windows, Employee Training, Virtualization, Training, Servers, Networking, Troubleshooting, Management, Routers, VPN, WAN, Administration, Data Center, Strategic Planning, Account Management, Microsoft Office, DNS, Strategy, Switches, Firewalls, Social Networking, IP, Red Hat Linux, Outlook, Cisco Technologies
Education
Eckerd College 2010 — 2013
BA, Film and Organizational Studies, 3.59 G.P.A.
S2 Safety & Intelligence Institute 2009 — 2009
Class D License Number# D 2938057, Security Officer Class D
St. Petersburg College 1989 — 2009
Associate Arts Degree, Business Adminstration
Northeast High School 1984 — 1988
DiplomaGeneral High School, Curriculum
Bright House Networks September 2014 - Present
PrimeNet February 2012 - March 2014
PrimeNet February 2007 - February 2012
PrimeNet June 2003 - February 2007
PrimeNet March 1997 - June 2003
Beacon Leader Bee Today Publications February 1995 - March 1997
Skills
Project Management, Account Management, Customer Service, Marketing, Graphics, Direct Mail, Staff Supervision, Management, Project Planning, Sales, Customer Satisfaction, Customer Retention, Quality Control, Schedules, Process Improvement, Organization, Invoicing, Estimating, Forecasting, Postal Regulations, Microsoft Word, Microsoft Excel, QuarkXPress, Photoshop, Illustrator, Employee Training, Leadership, Advertising, Email Marketing, Marketing Communications, Integrated Marketing, Lead Generation, Marketing Strategy
Education
State University of New York at New Paltz 1990 — 1992
Bachelor of Science, Fine Arts, Visual Arts, Graphic Design
Ulster County Community College 1988 — 1990
Associate's degree, Individual Studies
Northern Trust Corporation December 2014 - Present
JPMorgan Chase November 2012 - December 2014
ZPR Investment Management August 2011 - July 2012
Stetson University August 2010 - May 2011
Stetson University August 2009 - May 2011
UBS June 2010 - August 2010
Whitney National Bank May 2008 - August 2009
Bright House Networks June 2006 - August 2006
Skills
Bloomberg, Investments, Equities, Fixed Income, Trading, Microsoft Office, PowerPoint, Finance, Microsoft Excel, Securities, Bloomberg Terminal, Excel, Financial Analysis, Statistical Data..., IRAs, Equity Trading, Electronic Funds..., Investment Management, Asset Management
Education
Stetson University 2007 — 2011
BBA, Finance, Statistics
Star2Star Communications, LLC April 2014 - 2015
Pantera Communications LLC April 2013 - April 2014
Verizon Wireless August 2010 - September 2012
Bright House Networks June 2005 - November 2008
Scott Sign Systems January 2002 - March 2005
Skills
Budgets, Negotiation, Sales, Customer Service, New Business Development, Strategic Planning, Account Management, Time Management, Team Leadership, Marketing, Communication, Training, Research, Project Management, Analysis, Organization, Networking, Technology, Finance, Accounting, Social Media, Creative Problem Solving, Consulting, Microsoft Excel, Microsoft Office, Customer Satisfaction, B2B Marketing
Education
University of South Florida 2009 — 2011
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Manatee Community College 1998 — 2000
Associate's degree
Cardinal Mooney in OH 1992 — 1996
High School Diploma
Charles Rutenberg November 2011 - Present
Vantage Realty January 2005 - November 2011
Bright House Networks January 2005 - November 2011
Keller Williams Real Estate 2005 - 2007
Skills
Advertising, Buyer Representation, Marketing
Education
State College of Florida-Manatee-Sarasota 1993 — 1996
Aspect Software May 2015 - Present
VoxGen January 2015 - April 2015
Bright House Networks March 2012 - January 2015
Voxeo November 2007 - February 2012
Voxeo Corporation November 2007 - February 2012
Hard Rock Café April 2003 - December 2007
Concord EFS January 2002 - April 2003
Stream International July 2000 - January 2002
Skills
IVR, VoIP, Asterisk, SIP, CCXML, SQL, PHP, Hardware, Telephony, Contact Centers, ACD, Servers, Unified Communications, SaaS, Windows, Cisco Technologies, Network Security, Avaya, Telecommunications, Cisco Call Manager, Mobile Devices, VXML, CTI, Call Centers, Security, Enterprise Software, Troubleshooting, Linux, Cloud Computing, TCP/IP, Speech Recognition, Operating Systems, Switches, Network Architecture, Python, DNS, Technical Support, IP, Wireless, VPN
Education
The University of Memphis 2005 — 2007
Computer Science
Geographic Solutions, Inc. August 2012 - Present
Geographic Solutions March 2010 - March 2015
Geographic Solutions October 2005 - March 2010
Bright House Networks January 2005 - October 2005
Young Pest control 2002 - 2005
Designer Marble Inc June 1992 - September 2001
Skills
Microsoft SQL Server, T-SQL, ASP, JavaScript, ASP.NET, VB.NET, C# 4.0, Telerik Controls, Telerik Web Controls, HTML, Visual Studio, SQL, .NET, ADO.NET, IIS, Stored Procedures, LINQ, SSRS, TFS, Visual Basic, VBScript, Python, C#, Web Applications
Education
St. Petersburg College 2006 — 2008
Web Development, programming
University of Phoenix 2004 — 2006
BSIT, programming, 3.5
Remmington College 2001 — 2003
AS, Web Design, 3.8
Bright House Networks 2005 - Present
Bay News 9 2001 - 2005
WFLA-TV 1993 - 2000
Skills
Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media Marketing, Email Marketing, Digital Media, Public Relations, Social Media, Media Relations, Digital Marketing, Online Advertising, Media Planning
Education
State University of New York College at Oswego 1973 — 1977
BA
Health Integrated, Inc. April 2014 - Present
Sara Reid Designs February 2009 - Present
Bright House Networks January 2013 - January 2014
Telovations May 2006 - December 2012
bekaert July 2005 - July 2006
Danka 2000 - 2005
Skills
Product Marketing, Marketing Communications, Marketing, Public Relations, Advertising, Salesforce.com, B2B, Product Management, SaaS, Cloud Computing, Online Marketing, CRM, Lead Generation, Email Marketing, Strategy, Brand Development, Sales, Business Development, Marketing Strategy, Competitive Analysis, Selling, Leadership, Sales Operations, E-commerce, Sales Process, Direct Marketing
Education
The University of Georgia 1994 — 1999
ABJ
Dalton High School 1988 — 1992
Tidewell Hospice April 2011 - Present
Sarasota-Manatee HR Association (SHRA) February 2014 - Present
Sarasota-Manatee HR Association (SHRA) December 2011 - December 2012
Bright House Networks June 2006 - April 2011
Sarasota/Manatee Human Resources Association January 2009 - December 2010
Bright House Networks February 2003 - June 2006
Time Warner Cable June 1997 - February 2003
Skills
Employee Relations, Progressive Discipline, Recruiting, Conflict Resolution, Project Management, Management Coaching, Employment Law, HRIS, Screening, Onboarding, Employee Benefits, Event Planning, Applicant Tracking..., Human Resources, FMLA, New Hire Orientations, Leadership, Management, Job Descriptions, Coaching, Benefits Administration, Deferred Compensation, Employee Engagement, Executive Search, Employee Handbooks, Leadership Development, Organizational..., Payroll, Performance Management, Personnel Management, Policy, Program Management, Succession Planning, Talent Acquisition, Talent Management, Training, Workforce Planning
Education
SHRA Certification Prep 2012 — 2012
University of South Florida 2005 — 2005
National Certification, PHR Certification Course
University of South Florida 1994 — 1996
Bachelors, English, Technical Writing
State College of Florida-Manatee-Sarasota 1991 — 1994
AA, English, Technical Writing
Bright House Networks 2013 - Present
Seaside Publishing 2012 - 2013
City of Largo - Largo Cultural Center 2007 - 2012
Seminole Mall 2005 - 2007
Innovations Group Ltd. 1999 - 2004
Skills
Event Planning, Public Relations, Marketing Communications, Social Media, Fundraising, Event Management, Social Media Marketing, Customer Service, Photography, Microsoft Office, Community Outreach, Strategic Planning, Blogging, Advertising, Marketing Strategy, Research, Business Process..., Creative Writing, Writing, Food Styling, Visual Merchandising, Marketing, Communications, Market Planning, Continuous Improvement, Budget Management, Cost Containment, Negotiation, Relationship Building
Education
New College, Oxford England 1999 — 1999
Communication and Literature
University of Tampa 1995 — 1999
Bachelor of Arts, Communication
St. Petersburg College
Associate of Arts, Communication
Bright House Networks January 2012 - Present
Aeir BioLogic, LLC January 2011 - December 2011
Miller Bearings Inc July 2011 - November 2011
CommonWealth Planning January 2010 - July 2011
A Structural Engineer June 2008 - January 2010
MassMutual Financial Group December 2008 - August 2009
Student -- Relevant Experience via Case Study Projects August 2007 - May 2008
Skills
Financial Modeling, Forecasting, Variance Analysis, Microsoft Excel, Finance, Budgets, Microsoft Office, Cost Accounting, Analysis, Economics, Financial Analysis, PeopleSoft, Revenue Forecasting, Valuation, Hyperion Enterprise, Pivot Tables, Risk Management, Start-ups, Vlookup, Hyperion Essbase..., Prophet21, V Lookup, Monte Carlo Simulation, Budgeting, Investment Analysis, Economic Research, Economic Analysis, Risk Analysis, H Lookup, Statistical Analysis, ROI, Hyperion, Smartview, Financial Planning, Management
Education
Strome College of Business 2005 — 2008
Bachelor of Science in Business Administration, Concentration/Major in Finance
West Virginia University 2004 — 2005
N/A, Finance & Accounting
Ocean Lakes High School 1998 — 2002
High School Diploma, Required - General
Weitzman Agency September 2014 - Present
Big Picture Media June 2014 - Present
Bright House Networks 2014 - Present
StylinStrings Media June 2012 - Present
ShawnKDesign July 2005 - Present
Performance Environment Design Group August 2013 - April 2014
Fox News Channel February 2013 - August 2013
Producers July 2011 - July 2012
The Onion December 2010 - May 2011
WGAL NBC News8 August 2007 - December 2010
Skills
Cinema 4D, Video Editing, Animation, Concept Development, 3D, Motion Graphics, Special Effects, Motion Design, Logo Design, Broadcast, 2D art, 2D graphics, Video Production, Post Production, After Effects, Television, Broadcast Television, Video, HD Video, Non-linear Editing, Camera, Videography, Motion Graphic Design, Web Design, Graphic Design, Graphic Arts, Concept Design, Visual Concepts, Personal Branding, Corporate Branding, Commercials, Color Correction, Traditional Animation, Illustrator, 3D Modeling, Lighting, Texturing, Graphics, Compositing, Computer Animation, Storyboarding, Art, Visual Effects, Mac, Art Direction, Creative Direction, Digital Illustration, Adobe Creative Suite, Film, Editing
Education
The Art Institutes of York-PA 2001 — 2003
Associate's Degree, Digital Arts
WTSP-TV July 2013 - Present
Bright House Networks January 2008 - July 2013
Bay News 9 May 1997 - May 2008
NorthWest Cable News - NWCN 1995 - 1997
WTVR-TV 1986 - 1995
WSB-TV 1985 - 1986
Skills
Digital Media, ENPS, Broadcast, Video Production, Radio, Video, Marketing Strategy, Telecommunications, Broadcast Television, Media Planning, New Media, Television, Broadcast Journalism, Social Media, Public Relations, Media Relations, Media Buying, Avid, Video Editing, VOD, Final Cut Pro, Marketing Communications, Budgets, IPTV, Radio Broadcasting, Social Media Marketing, Advertising Sales, Producing, Strategic Partnerships, Journalism, Advertising, News Writing, Social Networking, Press Releases, Storytelling, Multimedia
Education
University of Missouri-Columbia 2001 — 2008
M.S.
The George Washington University 1974 — 1978
BA
Metuchen High School 1970 — 1974
Bright House Networks March 2013 - Present
20/20 companies 2011 - 2012
Skills
Microsoft Office, Management, Microsoft Excel, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Microsoft Word, Marketing, Social Media Marketing, Networking, Motivational Speaking, Team Building, Team Motivation
Education
St. Petersburg College 1978 — 1981
Legal Assistant/Paralegal
Focus Audits August 2014 - Present
Bright House Networks May 2014 - August 2014
Tampa General Hospital April 2014 - May 2014
Yara February 2014 - April 2014
Yara May 2013 - January 2014
Global Resources September 2012 - May 2013
islandWay Computer Repair - www.islandWayPC.com June 2011 - May 2013
Insight Global November 2012 - April 2013
Barrister Global Services Network April 2012 - August 2012
EdgeRock Technology Partners March 2010 - April 2011
Skills
Microsoft Server 2003,..., Active Directory Domain..., AD Group Policies, LAN-WAN, TCP/IP protocols, DHCP, Wireless Networking, VMware, Microsoft Operating..., Microsoft Office 2003,..., Microsoft Word, Microsoft Excel, Microsoft PPT, Microsoft Access, Project Management, Microsoft Project, Microsoft Outlook, Linux - Fedora 15-16 /..., Business Intelligence, CRM, Salesforce.com, SasS, ATX and AT motherboards, Processors - AMD,..., SRAM and DRAM, Account Management, Security, New Business Development, Outlook, Windows, SaaS, Computer Security, Information Technology, Hardware, Business Development, Managed Services, Networking, Troubleshooting, Servers
Education
St. Petersburg College 2011 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
St. Petersburg College 2011 — 2012
Associate of Science (A.S.), Technology Management
Dale Carnegie Training Institute 2002 — 2002
Ivy Tech State College of Indiana 1997 — 2000
Computer Science
Colorado Technical University College of Business
Degree in Business Management, Graduate Dean's List
IT University
Cisco Training
Acosta Sales & Marketing March 2009 - July 2015
Acosta Sales & Marketing March 2009 - March 2010
Citi June 2007 - September 2008
The Ritz-Carlton Hotel Company LLC June 2006 - December 2006
Bright House Networks May 2005 - August 2005
Skills
Building Relationships, Sales Presentations, Trade Management, Forecasting, Merchandising, IRI, AC Nielsen, Business Analytics, Competitive Analysis, Data Mining, Negotiation, Brand Development, Collections, People Management, Project Implementation, Customer Service, Retail Management, Account Management
Education
The University of Texas at Austin - Red McCombs School of Business 2015 — 2016
Master in Professional Accounting (MPA), Taxation
The University of Texas at Austin - The Red McCombs School of Business 2012 — 2015
Master of Business Administration (MBA)
University of Florida 2002 — 2006
Bachelors, Marketing
The Sun NRG Company™ September 2009 - Present
Bright House Networks January 2006 - December 2010
Skills
Training, Management, Strategic & Tactical..., Team Building, Crisis Management, Leadership, Strategic Social Media..., Adept problem-solver, Networking, Business Continuity, Government, Team Leadership, Risk Management, Sales Management, Executive Management, Digital Marketing, Risk Assessment, DoD, Security, Favorably Persistent, Agile Project Management, New Business Development, Public Speaking, Negotiation, Advertising, Outstanding..., Public Relations, Entrepreneurship, Program Management, Social Media, Marketing, Strategic Planning, Business Development, Start-ups, Customer Service, Sales, CRM, Marketing Strategy
Education
Syracuse University
Bachelor's degree, Premedical Studies Biology
Bright House Networks January 2014 - Present
Bright House Networks October 2002 - January 2014
Time Warner Cable 1995 - 1999
Skills
Wireless, Telecommunications, VoIP, IP
Education
St. Petersburg College
Associate of Arts (A.A.)
Bright House Networks September 2014 - Present
Bright House Networks July 2012 - Present
First American Title February 2012 - July 2012
PAETEC March 2010 - January 2011
Bright House Networks October 2008 - March 2010
Cavalier Telephone March 2006 - September 2008
TransContinental Title August 2005 - March 2006
Nationwide Title Clearing October 2002 - June 2004
Skills
Telecommunications, Troubleshooting, Call Centers, VoIP, Outlook, Account Management, Technical Support, Customer Satisfaction, Microsoft Office, Dispatching, Data Entry, Wireless, T1, Microsoft Word, Microsoft Excel, Adobe Acrobat, Office Equipment, Excel, Word, Mortgage Industry, Netro Online, Account, Client Services, Title Searches, Document Retrieval, Event Management, Outage Management, Process Engineering, Outages, Power Supplies, Emergency Management, Chain of Title, Title Clearing, Customer Service, Sales
Education
Tarpon Springs High School 1997 — 2000
Diploma, All Required
St. Petersburg College
Bright House Networks April 2013 - Present
Bright House Media Strategies April 2011 - April 2013
Bright House Networks March 2010 - April 2011
UPS 1997 - 2009
Skills
Budget Forecasts, Financial Reporting, Financial Analysis, Accounting, Variance Analysis, Account Reconciliation, Forecasting, Auditing, Accounts Payable, General Ledger, GAAP, Accounts Receivable, Invoicing, Sarbanes-Oxley Act, Accruals, Internal Controls
Education
Sullivan University
Bachelor's degree, Accounting and Business/Management
Bright House Networks March 2014 - Present
Bright House Networks July 2011 - Present
Bright House Networks November 2004 - July 2011
Skills
Commercial Sales, Customer Retention, Customer Satisfaction, Sales, Telecommunications, VoIP, Wireless, Managed Services, Call Centers, Direct Sales, Leadership, Solution Selling, Team Leadership, Customer Service, Account Management, Team Building, Marketing, Management
Education
St. Petersburg College 2013 — 2017
Bright House Networks May 2011 - Present
Bright House Networks October 2008 - April 2011
Bright House Networks July 2004 - September 2008
Time Warner Cable January 2001 - June 2004
BellSouth Telecommunications May 1998 - December 2000
Education
University of Florida 1990 — 1994
BS, Behavioral & Social Psychology
The George Washington University - School of Business 2000 — 2002
Master's Certificate, Project Management
Bright House Networks June 2004 - Present
Skills
Cisco IOS, Cisco IOS XR, JUNOS, Fujitsu FW7500, Fujitsu FW9500, BGP, Cisco Technologies, Computer Network..., Ethernet, IP, MPLS, Network Engineering, Networking, OSPF, Routers, Routing, Switches, TCP/IP
Education
St. Petersburg College 2003 — 2005
Cisco Networking Academy Graduate
Bright House Networks March 2011 - June 2014
Bright House Networks December 2010 - March 2011
Bright House Networks May 2008 - December 2010
Bright House Networks June 2001 - May 2008
Administrators Advisory Group May 2005 - April 2008
Stetson University August 2002 - May 2005
Museum of Florida Art, formerly DeLand Museum of Art January 2005 - April 2005
Orlando Sentinel May 2004 - August 2004
Skills
Marketing, Leadership, CRM, Advertising, Event Planning, Training, Public Relations, Marketing Communications, Management, Event Management, Sales, Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Team Building, Microsoft Office
Education
Stetson University 2000 — 2005
BBA, General Business, Marketing, Business Law, Studio Art
Bright House Networks IT TechnicianLargo Medical CenterSeptember 1994 - June 2001
Largo Medical Center August 1984 - September 1992
Largo Medical Center June 1981 - August 1984
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Management, Sales, SharePoint, Access, CRM, Call Centers, Data Entry, Photoshop, Telecommunications, Cable Television, Customer Service, Troubleshooting
Education
Largo High School 1979 — 1982
St. Petersburg College
FULL TIME STUDENT January 2014 - Present
2-1-1 Tampa Bay Cares September 2014 - April 2015
Motivated Career Professional May 2014 - July 2014
Boley Centers August 2013 - May 2014
Bright House Networks April 2011 - May 2013
Bright House Networks June 2007 - April 2011
Bright House Networks November 2005 - June 2007
Pinellas County Sheriff's Office September 2002 - November 2005
United States Marine Corps February 1994 - March 1995
Skills
Time Management, Telecommunications, Network Security, Troubleshooting, Computer Repair, Call Center, Network Administration, IP, Call Centers, Customer Service, HFC, Project Management, Customer Satisfaction, Active Directory, Broadband, VoIP, DOCSIS, CMTS, QAM, DNCS, Switched Digital Video, Cable Broadband, Cable Networks, Digital Cable, Networking, Security, Routers, Technical Support, Computer Hardware, LAN-WAN, Telephony, Internet Services, World Class Customer..., Dedicated Internet, Connectivity Solutions, Cross-functional Team..., Digital Telephony, Training, Resourceful..., Outstanding people..., Call Center Development, Highly motivated..., Critical Thinking, Exceptional mentor &..., Computer Network..., Avaya, ICOMS, Metro Ethernet, Cabling, Cable Television
Education
St. Petersburg College 2013 — 2016
Bachelor of Arts (B.A.), Environmental Science
Seminole High 1991 — 1993
General Education, Criminology
Bright House Networks August 2015 - Present
eBay Enterprise July 2013 - August 2015
General Dynamics Itronix July 2012 - July 2013
Motorola Mobility April 2011 - May 2012
Motorola 2008 - 2010
Motorola Inc. 2007 - 2008
Motorola 2003 - 2007
Motorola Mobile Devices 2000 - 2003
Motorola Mobile Devices 1993 - 2000
Skills
Cross-functional Team..., Six Sigma, Product Management, Wireless, Integration, Product Development, Program Management, Mobile Communications, Telecommunications, Mobile Devices, CDMA, Cellular Communications, LTE, WiMAX, 4G, UMTS, MS Project, RF, Project Management, Handsets, WCDMA, Product Lifecycle..., SharePoint, Embedded Software, GSM, PMP, ClearQuest, Livelink, Primavera P6, Systems Engineering, Embedded Systems, Mobile Technology, Vendor Management, Bluetooth, Software Documentation, Manufacturing, Management, 3GPP, 3G, MaxDB, Great Plains Software, PDW, eCommerce
Education
The George Washington University 1998 — 2002
Masters
University of Vermont 1977 — 1979
Bachelor of Arts (BA)
Canal MundoMax August 2015 - Present
MundoFox June 2013 - August 2015
Elevate Media Group Inc May 2015 - May 2015
MundoFox July 2012 - June 2013
Fox Soccer Channel September 2010 - July 2012
AT&T Mobility April 2007 - October 2010
Bright House Networks September 2002 - December 2006
Skills
Broadcast, Video Production, Television, Velocity, Microsoft Office, PC, Mac, Video, Editing, Advertising, Voice Over, Commercials, Video Editing, Broadcast Television, Media Production, HD Video, Producing, Non-linear Editing, Spanish, Entertainment, New Media, Digital Media, Adobe Audition, Avid, Broadcast Journalism, Film, Final Cut Pro, Post Production, Radio, Radio Broadcasting, Sound, Film Production, Journalism
Education
Center for Education in TV & Radio 2008 — 2008
Diploma, Television Production
The Academy of Radio and TV Broadcasting 2007 — 2007
Diploma, TV and Radio Production
Hillsborough Community College 2004 — 2005
A.A., Mass Communications
Bright House Networks June 2014 - Present
BHN October 2010 - Present
Bright House Networks May 2010 - May 2011
Skills
Project Management, Project Planning, Project Implementation, Content Development, Workflow Diagrams, Managing Workflow, Software Project..., UAT Coordination, Software Development, Software Testing, SIP Trunking, Wireless, VoIP, Broadband, Telecommunications, IP, MPLS, Telephony, Product Management, Product Marketing, Sales Engineering, SIP, Ethernet, Product Launch, Competitive Analysis, Business Analysis, Sales Analysis
Education
Trident University International 2010 — 2013
attaining bachelors, Business Administation
Bright House Networks September 2014 - Present
Wells Fargo August 2012 - July 2014
Bank of America May 2008 - June 2010
W.H. Greene and Associates, Inc March 2005 - December 2007
Skills
Banking, finance, marketing, Data Entry, Clerical Skills, Customer Service, Sales
Education
University of Florida 2012 — 2017
Bachelor’s Degree, Business Administration and Management, General
St. Petersburg College 2007 — 2012
Associate of Arts (A.A.), Business Administration/ Marketing, 3.92 GPA
Bright House Networks May 2012 - Present
Bright House Networks June 2010 - May 2012
Skills
Remote Troubleshooting, VVoIP Networking, SIP, Desktop Computers, Remote Data Backup, Cisco Wireless, Cisco Access Points, Ruckus, Orion, Secure CRT, SonicWALL, Wireless, Routers, Troubleshooting, IP, Technical Support, TCP/IP, Network Security, Project Management, Telecommunications, VoIP, Operating Systems, Broadband, Customer Service, Networking, Hardware
Education
St. Petersburg College
Computer and Information Sciences and Support Services
Youngstown State University
Emergency Medical Technician , Biology, General
Banco do Brasil February 2015 - Present
Harbor C. Bank (FORMER POPULAR COMMUNITY BANK) September 2014 - February 2015
Popular Community Bank May 2011 - September 2014
RBC Bank February 2008 - May 2011
Bright House Networks August 2006 - February 2008
Skills
Retail Banking, Banking, Credit Analysis, Credit, Cash Management, Wealth Management, Financial Analysis, Investments, Asset Managment, Strategic Financial..., Due Diligence, Sales, Portfolio Management, Mortgage Lending, Management, Loans, Financial Planning, Customer Service, Commercial Lending, Commercial Banking
Education
The Baptist College of Florida 2012 — 2015
Valencia Community College 1998 — 2001
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Bright House Networks February 2014 - Present
FedEx Services March 2007 - Present
AutoZone November 2004 - March 2007
Skills
Accounting, Financial Reporting, Variance Analysis, Sarbanes-Oxley Act, General Ledger, Sarbanes-Oxley, Auditing, Account Reconciliation, Payroll, GAAP, PeopleSoft, Internal Controls, Fixed Assets, Forecasting, Microsoft Excel
Education
The University of Memphis 2002 — 2006
Bachelor of Business Administration (B.B.A.), Accounting
Universidad del Zulia 1999 — 2001
Hyperwallet Systems Inc. 2014 - Present
Bright House Networks 2014 - 2014
First Data Corporation 2012 - 2014
First Data Corporation 2007 - 2012
First Data Corporation 2005 - 2007
AT&T (formerly Bellsouth) 2003 - 2005
Verizon January 2003 - August 2003
Verizon August 2002 - January 2003
Verizon September 2000 - August 2002
Enterprise Rent-A-Car January 1999 - September 2000
Skills
Strategic Partnerships, Leadership, Sales, Product Management, Credit Cards, Management, Cross-functional Team..., Customer Retention, Sales Operations, Account Management, Sales Process, Solution Selling, CRM, Training, Sales Presentations, Cross Selling, Debit Cards, Business Development, Strategic Alliances, Direct Sales, Operations Management, eCommerce, B2B, Contract Negotiation, Contract Management, Card Not Present, Relationship Management, B2C, National Accounts, National Sales Training, Tokenization, Strategic Account..., Strategy Implementation, Salesforce.com, Data Warehousing, Fiber Optic Technology, E-commerce
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA)
The University of Virginia's College at Wise 1994 — 1998
BS, Business Administration
J.J. Kelly High School 1990 — 1994
Advanced Studies Diploma
Little Rugrats Closet LLC Pre-Certification TechnicianUniversal Health Care2010 - 2011
Bright House Networks September 2006 - December 2010
Michael T. Reilly, MD Family Practice 2003 - 2006
Skills
Excel, Microsoft Office, Organized, Multi-tasking, Quick-learner, Team player, Word, Microsoft Works, Adobe, Microsoft Word, Microsoft Excel, Telecommunications, Customer Satisfaction, Data Entry, Sales, Teamwork, Access
Education
Hillsborough Community College 2005 — 2006
St. Petersburg College 2003 — 2005
Bright House Networks December 2013 - Present
CenturyLink Business December 2009 - November 2013
CenturyLink Business January 1999 - December 2009
The Walt Disney Company December 1995 - January 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Call Center, Gap Analysis, Marketing Research, Sales, Training, Call Centers, Management, New Business Development, Marketing, Account Management, Wireless, Marketing Strategy, Solution Selling, Customer Retention, Telecommunications, Salesforce.com, Direct Sales, Leadership, VoIP, Managed Services, Unified Communications, Sales Operations, MPLS, Sales Process, Networking, Customer Satisfaction, Team Building
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
SUNY Fredonia 1987 — 1991
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Bright House Networks December 2013 - Present
Bright House Networks December 2013 - Present
Dale Carnegie Training 2015 - 2015
Dale Carnegie Training 2015 - 2015
Dale Carnegie Training 2015 - 2015
Bright House Networks January 2013 - December 2013
Bright House Networks April 2008 - January 2011
Bright House Networks November 2006 - April 2008
Skills
Broadband, Telecommunications, VoIP, Computer Network..., Call Centers, IP, Telephony, T1, Ethernet, Troubleshooting, Project Management, Dale Carnegie, Wireless, Six Sigma, Metro Ethernet, Incident Management, Event Management, Avaya, Cabling, Networking, BGP, Call Center, Vendor Management, MPLS, DOCSIS, Customer Satisfaction, Fiber Optics, Routers, Optical Fiber, Integration, Cable Television, Data Center, Switches, Network Design, HFC, LAN-WAN, Routing, DWDM, Managed Services, Wireless Networking, Customer Retention, Co-location, Network Engineering, Cisco Technologies, SIP Trunking, WAN, Cable Modems, Customer Experience, Management, WorkForce Management
Education
St. Petersburg College 2015 — 2017
Bachelor’s Degree, Technology Management and Data Analysis
Dale Carnegie Training 2015 — 2015
Skills For Success, Communication and Leadership
Pinnacle Performance Company 2015 — 2015
Pinnacle Method Certification, Public Speaking
Troy University 2012 — 2014
Continuing Education, Technical Management
Hillsborough Community College 2002 — 2004
Associates of Science, Technical Management
Bright House Networks 2007 - 2008
Sarasota Herald-Tribune 1997 - 2006
SNN LOCAL NEWS 6 1997 - 2006
Sarasota Herald-Tribune 1997 - 2006
Bradenton Herald 1985 - 1997
Skills
Outlook, Call Centers, Editing, Selling, Customer Service, Advertising Sales, Customer Retention, Budgets, Customer Satisfaction, Windows, Microsoft Word, Networking, Advertising, PowerPoint, New Business Development, Social Networking, Sales, Social Media, Marketing Communications, Marketing, Marketing Strategy, Public Relations, Online Marketing, Facebook, Social Media Marketing, Online Advertising
Education
University of South Florida 1982 — 1984
Bachelor of Arts (B.A.), Mass Communication/Media Studies
State College of Florida-Manatee-Sarasota 1980 — 1982
Associate of Arts (A.A.), Journalism
Bright House Networks November 2003 - Present
Bright House Networks November 2003 - 2011
Modis April 2003 - July 2003
United States Geological Survey October 2000 - April 2003
Orlando Predators 2003 - 2003
Skate World 1994 - May 2000
Skills
User Experience, Web Design, SEO, CSS, CMS, HTML 5, User Interface Design, jQuery, User Interface, Web Development, HTML, Front-end, Digital Media, Graphic Design, Email Marketing, Information Architecture, Usability, JavaScript, Advertising, Mobile Devices, Interaction Design, Graphics, WordPress, Photoshop, Dreamweaver, HTML5, XHTML, Web Content Management, Illustrator, Web Applications, Multimedia, ActionScript, Content Management, Adobe Creative Suite, XML, Web Project Management, Website Development, Google Analytics, Mobile Applications, Web Analytics, Video, Mobile Design, Custom Facebook Pages, Creative Direction, Interactive Creative..., Mobile Web Design, E-commerce
Education
University of Central Florida 2007 — 2007
Masters, Professional MBA
University of Central Florida 2000 — 2002
Bachelors, Web Page, Digital/Multimedia and Information Resources Design
Tallahassee Community College 1998 — 2000
Associates of Arts, Computer Engineering
Bright House Networks February 2014 - Present
Citi April 2006 - February 2014
Capital One November 1998 - April 2006
Skills
Procurement, Supply Chain Management, Supply Management, Strategy, Sourcing, Vendor Management, Supply Chain, Management, Strategic Sourcing, Purchasing, Manufacturing, Team Leadership, Marketing, Negotiation, Sales, Contract Management, Outsourcing, Operations Management, Cross-functional Team...
Education
The University of Kansas 1990 — 1995
Bright House Networks June 2009 - Present
Bright House Networks April 2007 - June 2009
Circuit City March 2005 - April 2007
Education
St. Petersburg College 2003 — 2005
A.S., Computer Engineering
Providence High School 1996 — 2000
High School
Bright House Networks December 2012 - Present
Bright House Networks March 2009 - December 2012
Sprint December 2007 - March 2009
Sprint January 2006 - November 2007
Sprint October 2004 - December 2005
Sprint May 2003 - September 2004
Skills
Telecommunications, Vendor Management, Strategy, Business Development, VoIP, Product Management, Program Management, Enterprise Software, Wireless, Start-ups, Networking, Cross-functional Team..., Team Leadership, Financial Analysis, Managed Services, Leadership, Project Management, Strategic Partnerships, Budgets, Finance, Management, Software Development, Forecasting, Contract Negotiation, Mobile Devices, Project Planning, Strategic Planning, Cloud Computing, Solution Selling, Mergers & Acquisitions, Sales Operations, Go-to-market Strategy, SaaS, Product Development, Network Design, Negotiation
Education
University of Kansas - Graduate School of Business 2001 — 2003
MBA, Finance
The University of Kansas 1996 — 1999
Bachelor of Science, Economics
Advance Commercial Finance March 2014 - Present
LG Electronics December 2013 - Present
Bright House Networks April 2012 - November 2013
Tyco ADT Security Services December 2009 - March 2012
Verizon March 2009 - December 2009
GHA Technologies December 2007 - March 2009
Verizon June 2006 - December 2007
Best Buy for Business June 2005 - December 2006
Tech Data June 1994 - June 2005
Skills
Sales Process, Selling, Solution Selling, Account Management, Direct Sales, Security, Lead Generation, New Business Development, Cold Calling, Sales Management, Strategic Planning, Customer Service, VoIP, Storage, Product Marketing, SaaS, Team Building, Resellers, Negotiation, B2B, Channel, Contract Negotiation, Key Account Management, HP, Team Leadership, Program Management, Forecasting, Product Development, Data Center, Retail, Computer Hardware, Problem Solving, Telecommunications, Coaching, Public Speaking, Consultative Selling, Territory, RFP, Contract Management, Pricing, Cisco, Customer Relations, Contract Negotiations, Fundraising, Small Business, Network Security, Government, Channel Management, Purchasing, Mentoring
Education
University of South Florida 1998 — 1999
MBA, Management
Tennessee State University 1986 — 1992
BBA, Management
Lakewood High
Bright House Networks VP of Public AffairsTime Warner Cable1992 - 2004
Education
Syracuse University 1985 — 1986
Bright House Networks September 2011 - Present
Bright House Networks July 2008 - September 2011
Bright House Networks June 2005 - July 2008
Foresight Technologies 2003 - 2005
Skills
Telecommunications, Troubleshooting, Vendor Management, Process Improvement, Excel, Outlook, Access, Word, Windows, Business Analysis, Process Development, Requirements Analysis, VoIP, Team Building, Sales Support, Microsoft Excel, Account Management, Call Centers, IP, Networking, Program Management, Broadband, Managed Services, Telephony, Wireless, Computer Network..., Customer Satisfaction, Metro Ethernet, MPLS, Ethernet, Co-location, SIP Trunking, LAN-WAN, Data Center, Sales Operations
Education
St. Petersburg College
WOFL Fox 35 September 2013 - Present
Brighthouse Networks March 2008 - September 2013
Central Florida News 13 March 2008 - September 2013
Bright House Networks March 2008 - September 2013
Time Warner Cable September 2005 - February 2008
YNN Albany, Time Warner Cable 2004 - 2008
Time Warner Cable September 2003 - September 2005
News 10 Now 2003 - 2005
Westwood One April 2000 - February 2001
Clear Channel Communications April 1995 - April 2000
Skills
Broadcast, Television, Radio, Sound, Video Production, Video, Broadcast Television, Non-linear Editing, Final Cut Pro, Video Editing, Videography, Producing, Audio Editing, Avid, Camera, Broadcast Journalism, ENPS, News Writing, Public Relations, Radio Broadcasting, Social Media
Education
Syracuse University 1993 — 1997
Time Warner Cable March 2014 - Present
Bright House Networks 2013 - Present
WFAA-TV 1997 - 2012
PRIMEDIA Workplace Learning 1994 - 1997
KVUE-TV 1993 - 1994
KLTV- TV3 1988 - 1993
Skills
Television, Sound, Motion Design, Camera, Lighting, Video Production, Broadcast, Directing, Compositing, Public Relations, Account Management, Press Releases, Boom Operator, Video, Broadcast Television, Videography
Education
The University of Texas at Austin 1990 — 1994
Film/TV
Tyler Junior College 1988 — 1990
Tv/Film
Bright House Networks March 2009 - Present
Brighthouse Networks 2004 - March 2009
Skills
VoIP, Telecommunications, TCP/IP, DNS, Troubleshooting, Cisco Technologies, VMware Infrastructure, Red Hat Linux, Written & Verbal..., Cisco UCS, NetApp Filers, Oracle ZFS Storage..., Cisco Nexus, A10, F5 BigIP, Zenoss, Nagios, Cfengine, Solaris, VOD, Testing, LDAP, eDirectory, Routers, Switches, Ethernet, Firewalls, Routing, Cisco IOS, Network Security, Network Engineering
Education
St. Petersburg College
Bright House Networks April 2006 - Present
Skills
Troubleshooting, CompTIA A+ Certification, Microsoft Certified..., ITIL v3 Foundations..., Computer Repair, Computer Maintenance, Software Installation, Virus Removal, Customer Service, VPN, VoIP, Wireless Networking, Management, Telecommunications, Microsoft Office, Call Centers, Routers, Project Management, Networking
Education
State College of Florida-Manatee-Sarasota 2007 — 2009
Manatee Technical Institute 2005 — 2007
Computer Repair, Networking
WOW! Internet, Cable & Phone May 2015 - Present
Bright House Networks April 2011 - May 2015
Heart and Vascular Institute of Florida November 2007 - April 2010
City of St. Petersburg September 2006 - October 2007
Bright House Network February 2006 - September 2006
Community Health Center of Pinellas December 2004 - May 2005
Genie Computer systems December 2003 - June 2004
Skills
TCP/IP, Cisco Technologies, Servers, Routers, Network Administration, Switches, VPN, Network Design, Active Directory, Data Center, Networking
Education
St. Petersburg College 2005 — 2009
BAS, Technology Management
Bright House Networks July 2006 - Present
PricewaterhouseCoopers September 1995 - September 2002
EDS Advanced Solutions January 1985 - August 1995
Skills
Cisco Technologies, IP, VoIP, Vendor Management, Integration, Call Centers, Telecommunications, Networking, TCP/IP, Troubleshooting, Visio, Switches, Telephony, Computer Network..., Data Center
Education
The University of New Mexico - Robert O. Anderson School of Management 1980 — 1984
Bachalors, Business - Infomation Systems
Bright House Networks March 2010 - Present
Bright House Networks June 2004 - March 2010
Bright House Networks April 1999 - June 2004
Cox Communications April 1993 - April 1999
Comcast Communications October 1990 - April 1993
Cox Communications April 1984 - October 1990
C.I.T. Corporation November 1981 - April 1984
Skills
Strategic Partnerships, Product Marketing, Competitive Analysis, Marketing, Marketing Strategy, Customer Retention, Integrated Marketing, Lead Generation, Digital Media, Digital Marketing, Product Management, Telecommunications, Marketing Communications, Strategic Planning, Direct Marketing, New Business Development, Sales, Marketing Management, Sales Management
Education
University of West Florida 1995 — 1997
MBA
Texas Tech University 1978 — 1981
BBA, marketing
The Auto Club Group September 2015 - Present
The Mosaic Company March 2014 - June 2015
The Mosaic Company March 2010 - March 2014
The Mosaic Company February 2009 - March 2010
Bright House Networks November 2008 - December 2008
Skills
Editing, Communication Planning, Content Development, Newsletters, SharePoint, Content Management, InDesign, Illustrator, Management Server, Symon Enterprise..., Livelink, Visio, Communications Planning, Video Editing, Copy Editing, Internal Communications, Publications, Corporate Communications, Email Marketing, Marketing, Strategic Communications, Copywriting, Strategy, Leadership
Education
University of Florida 2006 — 2008
B.S., Journalism
State College of Florida-Manatee-Sarasota 2004 — 2006
A.A., Magazines
Bright House Networks April 2012 - Present
Katz Media Group/Continental TV June 1999 - March 2012
Education
Pioneer Valley Regional School
High School Diploma
St. Petersburg College
Bright House Networks March 1999 - Present
Primex Technologies February 1990 - October 1998
Skills
Access, Network Security, Network Engineering, Cisco Technologies, TCP/IP, Network Administration, Active Directory, Networking, Troubleshooting, Routers, Firewalls, Security, VoIP, Telecommunications, VPN, Switches
Education
St. Petersburg College 2004 — 2006
Certification, Computer Crime Investigator
BJ's Restaurants, Inc. April 2007 - May 2008
Marriott Hotels October 2004 - September 2006
Bright House Networks January 2001 - January 2004
Education
St. Petersburg College 2002 — 2004
Education
RETIRED September 2014 - Present
Bright House Networks April 2014 - August 2014
Bright House Networks October 2013 - March 2014
Bright House Networks January 2011 - September 2013
Bright House Networks February 2008 - January 2011
Bright House Networks May 2006 - January 2008
Comcast December 2000 - May 2006
AT&T October 1994 - December 2000
AT&T Bell Laboratories September 1987 - October 1994
Skills
Channel, Selling, Account Management, Consultative Selling, New Business Development, VoIP, Sales Operations, Solution Selling, Wireless, Leadership, Competitive Analysis, Management, Sales Management, Managed Services, MPLS, Sales
Education
Stevens Institute of Technology 1987 — 1989
ME, Electrical Engineering
Stevens Institute of Technology 1980 — 1984
BE, Electrical Engineering
Holy Child
Bright House Networks April 2013 - August 2014
US Army May 2006 - March 2013
Skills
Army, Security Clearance, Program Management, Military Operations, Leadership Development, DoD, Military Experience, Government, Military, Operational Planning, Defense, Leadership, Security, Command, Force Protection, Security+, Logistics, Weapons, National Security, Intelligence Analysis, Military Logistics, Military Training, Organizational...
Education
The Ohio State University 2015 — 2018
Bachelor of Science in Computer Science and Engineering, Information Technology
Time Warner Cable November 2012 - May 2013
Time Warner Cable August 2009 - October 2012
Bright House Networks September 2004 - August 2008
Time Warner Cable March 1992 - August 2004
New York State Assembly January 1987 - September 1991
Skills
Media Relations, Public Relations, Corporate Communications, Internal Communications, Social Media, Event Management, Community Outreach, Advertising, Strategic Partnerships, Newsletters, Marketing, Public Affairs, Leadership, Publicity, Strategy, Management, Press Releases, Marketing Communications, Governmental Affairs, Marketing Strategy
Education
Syracuse University 1985 — 1987
B.A., Political Science; Speech Communications & Dramatic Arts
Herkimer County Community College 1982 — 1984
A.A.S., Radio-TV Broadcasting
Bright House Networks May 2010 - Present
Time Warner Cable 2006 - 2007
Skills
Network Administration, Unix, Networking, Troubleshooting, Visio, VoIP, Project Management, SQL, TCP/IP, Management, Team Leadership
Education
Syracuse University 2002 — 2006
Bachelors, Computer Engineering
Summit Broadband February 2015 - Present
Ericsson June 2013 - December 2014
Bright House Networks February 2009 - January 2013
Connextions February 2007 - February 2009
Dolly Parton's Dixie Stampede April 2006 - March 2007
Skills
Microsoft Excel, Sales, Microsoft Word, Windows, Microsoft Office, Customer Service, PowerPoint, Networking, OS X, Windows OS XP+, PC Setup/Installation, Excel, Photoshop, Problem Solving, Word, Electronics, Team Building, Social Media, Android, DOCSIS, Outlook, Consumer Electronics, SharePoint, SharePoint Designer, InfoPath, InfoPath Forms, Wireless, Customer Satisfaction
Education
SUNY Fredonia 2005 — 2006
Computer Sciences
Bright House Networks March 2015 - Present
The Walt Disney Company May 2010 - Present
School District of Osceola County August 2011 - March 2015
Disney Cruise Line January 2010 - May 2010
RadioShack May 2009 - August 2009
SUNY Cobleskill 2006 - 2009
Shoreham-Wading River Central School District 2002 - 2009
Skills
XP, Microsoft Office, Active Directory, SharePoint, Network Administration, Windows 7, Entertainment Lighting, Windows, Access, Web Development, HTML, Hardware, Security, Windows XP, Computer Hardware, Troubleshooting, Networking, Microsoft Word
Education
State University of New York College of Agriculture and Technology at Cobleskill 2006 — 2010
Bachelor of Technology, Network and System Administration/Administrator, 3.2
3M January 2011 - Present
PwC July 2010 - January 2011
Bright House Networks May 2009 - July 2010
Ceridian August 2006 - April 2009
Fidelity National Information Services June 2001 - August 2006
Fidelity National Information Services November 1997 - June 2001
Skills
SQL, Testing, Servers, Troubleshooting, Visio, Project Management, Software Installation
Education
University of South Florida
Bachelors
St. Petersburg College
Associates
SRC September 2015 - Present
Bright House Networks February 2014 - September 2015
DiMarco, Abiusi & Pascarella CPAs, P.C. December 2007 - February 2014
Skills
Tax, Auditing, Income Tax, Accounting, Tax Preparation, Financial Statements, Tax Research, QuickBooks, GAAP, Financial Reporting, Internal Controls
Education
Syracuse University - Martin J. Whitman School of Management 2002 — 2006
Bachelor of Science (B.S.), Accounting
Falcon Co. September 2003 - Present
Wycliffe Bible Translators March 2011 - September 2015
Bright House Networks January 2008 - June 2010
Bright House Networks February 2007 - June 2009
Skills
Windows Server, Networking, Training, XP, Technical Support, Operating Systems, Troubleshooting, Sales, Marketing Strategy, Microsoft Office, Customer Service, Web Development, TCP/IP, Windows 7, VPN, Microsoft Exchange, Help Desk Support, Windows, Desktop Deployment, Desktop Application..., Desktop Computers
Education
St. Petersburg College 2007 — 2009
AA, MCSE
Chubb Institutte 1998 — 1999
Diploma, Data Center Support
Bright House Networks May 1999 - July 2014
GTE Americast January 1996 - February 1999
Skills
Technical Support, VoIP, Project Management, Cisco Technologies, Networking, Photoshop, TCP/IP, Telecommunications, SaaS, Call Center, Business Intelligence, Troubleshooting, Computer Hardware, Customer Service, Process Improvement, Solution Selling, Account Management, Digital Media, Routers, Call Centers, Salesforce.com, Data Center, Cloud Computing, Operating Systems, Firewalls, VPN, Switches, Security, Computer Network..., Ethernet, Vendor Management, VMware, Managed Services, Network Administration, CRM, Active Directory, DNS, Hardware, Visio, Network Security
Education
St. Petersburg College 1992 — 1994
None, Drafting and Design, Art History, Graphic Design
US Navy September 2012 - Present
Apple Retail September 2011 - September 2012
Bright House Networks September 2007 - August 2010
WLKY December 2005 - June 2007
Skills
Telecommunications, Call Center, VoIP, Troubleshooting, Network Operations, Customer Service, Outstanding Customer..., Satellite Communications, ColdFusion, HTML, SQL, Unix, Linux, Apple Macintosh, Mac, Mac OS X, Mac OS, iPhone, iPhoto, iPod, Garageband, iMovie, Aperture, Apple Aperture, Logic Pro, Windows, Network Administration, Network Design, Network Architecture, Network Engineering, Wireless Networking, IP Networking, Apple Software, AppleTalk, Cellular, Music, Music Production, Print, Printers, Desktop Publishing, Service Desk, Computer Repair, Computer Security, Computer Hardware, Master Control, Java, JavaScript, C++, Python, Emacs
Education
St. Petersburg College 2008 — 2010
Associate of Arts (A.A.), Electrical and Electronics Engineering
University of Louisville 2003 — 2006
Bright House Networks 2005 - 2006
Education
State College of Florida-Manatee-Sarasota 1995 — 1997
A S, Legal Assiting
Harris Corporation June 2015 - Present
Exelis February 2015 - June 2015
Exelis April 2014 - February 2015
Xylem Inc. November 2011 - April 2014
Bright House Networks October 2008 - December 2011
The Bank of New York Mellon July 2007 - October 2008
Skills
Process Improvement, SDLC, Management, Leadership, Visio, Vendor Management, Business Analysis, Project Management, Access, Project Planning, Troubleshooting, Microsoft Office, SharePoint, Microsoft Excel, Call Centers, Data Analysis, Team Leadership, Program Management, Telecommunications, Training, Customer Satisfaction, Integration, Business Intelligence, Databases, Hyperion Planning
Education
State University of New York College at Oswego 2004 — 2007
BS, Applied Mathematical Economics
Branded Maverick Consulting December 2012 - January 2014
PATH (people attempting to help) May 2012 - December 2012
Bright House Networks February 2005 - March 2012
Cox Communications June 1996 - June 2004
Skills
Microsoft Office, PowerPoint, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Teaching, English, Windows, Research, Outlook, Strategic Planning, Leadership, Marketing, Organizational...
Education
The University of Texas at Austin
Bright House Networks January 2014 - Present
Bright House Networks February 2013 - January 2014
Universal Health Care April 2012 - December 2012
Professional Surveys, Inc. October 2008 - October 2011
Allstate February 2009 - August 2009
Fidelity National Information Services May 2008 - September 2008
Ceridian October 2007 - April 2008
PODS December 2006 - August 2007
Catalina Yachts Morgan Division May 2006 - December 2006
Professional Surveys, Inc. February 2002 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Healthcare, Research, Clinical Research, Cpr Certified, Medical Terminology, Public Speaking, Medical Billing, Hospitals, Data Entry, Medicine, Call Centers, Coaching, HIPAA, Health Insurance, Insurance, Invoicing, Leadership, Medicaid, Medicare, Quality Assurance, Software Documentation, Teamwork, Time Management, Training, EHR, Management, Healthcare Management, Policy, Recruiting, Outlook, Access, Process Improvement
Education
Keiser Career College 2010 — 2010
Certified Billing Coding Specialist, Medical Insurance Specialist/Medical Biller
Keiser Career College 2010 — 2010
Certified Medical Administrative Assistant, Medical Office Management/Administration
St. Petersburg College 2003 — 2006
Business Administration and Management, General
DSI Group, LLC July 2014 - Present
Jeffrey Milk Contracting Services, LLC (Consultant, Certified PAC Crew Leader) July 2014 - Present
Bright House Networks December 2013 - June 2014
Sears Holdings Corporation May 2013 - December 2013
Vacation Innovations (fka Strategis Companies) March 2012 - March 2013
Florida Division of Emergency Management/SERT March 2008 - November 2011
Walt Disney World May 2005 - March 2008
Home Depot April 2001 - November 2004
Skills
Program Management, Management, Government, Event Management, Disaster Recovery, Policy, Project Planning, Training, Emergency Management, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Disaster Response, Leadership, Public Assistance, Public Speaking, Project Management, Supervisory Skills, Team Building, Business Continuity, Risk Assessment, Crisis Management, Software Documentation, Time Management, Customer Satisfaction, Non-profits, Microsoft Office, Social Media, Team Leadership, Computer Animation, Hospitality, Construction, Auditing, Employee Relations, Analysis, Event Planning, Social Networking, Coordination, Business Continuity..., Business Planning, Outlook, Sales, Marketing, Databases, Incident Command, Access, Employee Training, Social Media Marketing, Retail
Education
Emergency Management Institute 2008 — 2015
International Academy of Design and Technology 2002 — 2005
Bachelor of Fine Arts
St. Petersburg College 1997 — 1998
Governors Hurricane Conference
Governors Hurricane Conference
Bright House Networks January 2012 - Present
Education
St. Petersburg College 2010 — 2012
CRCI Certification & AS IT Security (nearly completed), Computer Technology/Computer Systems Technology
Bright House Networks March 1989 - Present
Skills
Fiber Optics, Troubleshooting, Telecommunications, VoIP
Education
Traviss Career Center 1985 — 1986
Electrician
Christian & Small LLP November 2013 - Present
The University of Alabama at Birmingham August 2013 - November 2013
Honda Manufacturing of Alabama February 2013 - August 2013
Bright House Networks September 2006 - January 2013
Skills
Technical Support, Troubleshooting, Customer Service, Computer Hardware, Electronics, Software Installation, Hardware, Telecommunications, Technical Training, Remote User Support, Wireless Networking, Remedy Ticketing System, Printers, Switches, Routers, Software Deployment, TCP/IP, DNS, RIP, Remote Desktop, Windows 7, Network Engineering, XP, DHCP, Computer Repair, Hardware Support, Operating Systems, IP, Active Directory, Call Centers, Dell Computers, Wireless, Software Documentation, Windows Vista, Help Desk Support, Antivirus, Workstations, Security, System Deployment, Cisco Routers, Rockwell, Bomgar, WDM, NetOp, Remote Troubleshooting, Virus Removal, VMware, Procedural Documentation, LAN-WAN, Testing
Education
Troy University 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Computer Science
Virginia College-Birmingham
Associate of Applied Science (A.S.), Network Engineering
Bright House Networks 2005 - Present
Skills
Microsoft Excel, Project Management, Programming, Data Analysis, Business Analysis, Management, Business Process Design, Business Process..., Forecasting, Telecommunications
Education
Stetson University 2001 — 2005
Master of Business Administration (M.B.A.)
Stetson University 2001 — 2005
Bachelor's degree, Accounting
Bright House Networks September 2013 - Present
Raymond James Financial Inc. January 2013 - July 2013
Transamerica June 2007 - December 2012
Education
St. Petersburg College 2009 — 2014
Associate of Science (AS), Information Technology
Bright House Networks August 2009 - Present
Skills
VoIP, IP, Routers, Ethernet, Switches, Computer Network..., Network Engineering, LAN-WAN, TCP/IP, WAN, Network Design, Telephony, OSPF, Fiber Optics, MPLS, Telecommunications
Education
St. Petersburg College 2011 — 2013
Information Technology
Bright House Networks March 2013 - Present
Bright House Networks January 2009 - March 2013
Bright House Networks January 2004 - March 2008
Skills
Call Centers, Customer Service, Troubleshooting
Education
St. Petersburg College 2006 — 2010
ABA, Information Systems: Security
Bright House Networks 2014 - Present
Bright House Networks 2011 - 2014
Bright House Networks 2007 - 2011
Skills
Computer Networking, Operations Management, Data Analytics, Technical Presentations, Process Automation, Network Security, System Administration
Education
St. Petersburg College
Bright House Networks Customer Service RepresentativeDonovan MarineJune 2006 - November 2013
Education
St. Petersburg College
Associate of Arts (A.A.), Business Administration and Management, General
State Farm October 2010 - Present
Bright House Networks May 2007 - October 2010
Allstate April 2005 - May 2007
Skills
General Insurance, Health Insurance, Life Insurance, Notary Public, Sales, Customer Service, Technical Support, Microsoft Office
Education
St. Petersburg College 2010 — 2012
Bachelor of Arts (B.A.) Paralegal Studies
St. Petersburg College 2008 — 2010
Associate's degree