Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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Bright House Networks Employees
Bright House Networks October 2015 - Present
Pcdollarstore.com June 2010 - Present
Healthfirst June 2013 - October 2015
Valet Waste, LLC August 2014 - August 2015
Law Office of Jane E. Carey, P.A. April 2014 - November 2014
Connextions April 2013 - August 2013
Convergys October 2008 - February 2013
Dell 2007 - 2008
Skills
Technical Support, Call Centers, Workforce Management, Service Delivery, Customer Experience, Troubleshooting, Customer Satisfaction, Contact Centers, Transition Management, Bilingual-English/Spanis..., Billing Systems, CSG, ICOMS, KMS, BMC Remedy, Training, Automotive Aftermarket, Automotive Repair, Automotive Electronics, Cloud Computing, Computer Hardware, Computer Repair, Networking, Wireless Networking, Ebay Sales, International Sales, Nortel, Portuguese, Safari, Apple, iOS, Mac OS, Microsoft Office, Microsoft Exchange
Education
University of California, Irvine 2015 — 2016
Master of Business Administration (MBA), Time Management, MBA insight for undergraduate.
University of Central Florida 2013 — 2013
Certificate, Computer Technology/Computer Systems Technology
University of Central Florida 2013 — 2013
Certificate, Network and System Administration/Administrator
360 training 2009 — 2009
Certificate, Certified Financial Planing (401k)
Intituto Profesional Tecnico de Colon IPTC 2003 — 2006
AA, Automobile/Automotive Mechanics Technology/Technician
SimpliVity Corporation January 2015 - Present
Cisco Systems August 2013 - January 2015
Cisco Systems February 2011 - August 2013
DynTek August 2010 - February 2011
DynTek April 2008 - August 2010
Bright House Networks April 2007 - April 2008
General Dynamics Information Technology September 2006 - April 2007
ENSCO July 2004 - September 2006
Skills
Virtualization, Data Center, Cloud Computing, VMware, Cisco Technologies, Networking, Enterprise Software, Storage, Security, Infrastructure, Cisco Nexus, Storage Area Networks, Network Architecture, SAN, Solaris, Storage Solutions, Cisco UCS, VMware Infrastructure, Solution Selling, ESXi, HP, RHCE, vSphere, Cisco, RHCT, VCP, Pre-sales
Education
University of Central Florida 2003 — 2006
B.S, Information Technology
Bright House Networks July 2015 - Present
Bright House Networks Business Solutions August 2005 - July 2015
Bright House Networks January 1999 - August 2005
Kane's Furniture August 1998 - December 1998
Skills
Customer Relations, Customer Service, Troubleshooting, Consultative Selling, Telecommunications, Account Management, Selling, VoIP, Call Center, Solution Selling, Direct Sales, Management, Sales, Managed Services, Long-term Customer..., Customer Satisfaction, Sales Management, Training, MPLS, Recruiting, B2B, New Business Development, Customer Retention, Wireless, Contract Negotiation, Call Centers, Networking, Team Leadership, Cloud Computing, Unified Communications, Ethernet, Cold Calling, IP, SIP Trunking, T1, Co-location, Telephony, PRI, Broadband, Metro Ethernet, Salesforce.com, Hosted Services, Sales Process, Long Distance, WAN, SIP, Avaya, Internet Services, Optical Fiber, LAN-WAN
Education
University of Central Florida 1995 — 1996
none, Vocal Performance
Plant City High School 1993 — 1995
Bright House Networks February 2014 - Present
Bright House Networks August 2012 - Present
Bright House Networks May 2010 - September 2012
Bright House Networks March 1997 - May 2010
Skills
Wireless, Workforce Management, Troubleshooting, Team Leadership, Technical Support, Vendor Management, Telephony, VoIP, Operations Management, Telecommunications, Team Building, Process Improvement, Customer Satisfaction, Customer Service, IP, Leadership, Change Management, Customer Experience, Customer Retention, Management, Broadband, Call Center, Avaya, Call Centers, Contact Centers
Education
Center for Creative Leadership 2012 — 2012
Leadership Development
Troy University in Montgomery 2007 — 2010
Master, Master of Science in Manangement
Troy University in Montgomery 2000 — 2004
Dual Bachelor, Psychology and Business Administration
University of Alabama 1992 — 1994
Criminal Justice
TekLinks April 2013 - Present
IMS – Integrated Medical Systems International, Inc. April 2010 - April 2013
Bright House Networks September 2008 - April 2010
Alabama Department of Human Resources April 2002 - September 2002
Skills
Network Administration, Troubleshooting, Windows Server, Customer Service, Technical Support, VMware, Help Desk Support, VoIP, Active Directory, Windows, Network Security, Cisco Technologies, Team Building, Project Management, Microsoft Excel, Technical Writing, Databases, Microsoft SQL Server, SCCM, Blackberry Enterprise..., Google Apps, DNS, LAN-WAN, Data Center, Powershell, System Administration
Education
University of Alabama 2002 — 2008
BA, American Studies
InterCall July 2015 - Present
Bright House Networks December 2013 - July 2015
Level 3 Communications April 2013 - January 2014
CenturyLink Business February 2011 - April 2013
Sprint November 2006 - February 2011
Skills
Cloud Computing, Managed Services, Salesforce.com, Contract Negotiations, Hosting, Security, Direct Sales, Solution Selling, Account Management, Co-location, Telecommunications, Wireless, Strategic Partnerships, Customer Retention, Hosted Services, Professional Services, MPLS, Data Center, Unified Communications, Ethernet, SIP Trunking, Selling, SaaS, IP, Channel Partners, Sales Process, Telephony, Call Centers, Networking, Business Intelligence, Enterprise Software, Private Line, Cold Calling, Sales Operations, T1, Long Distance, Metro Ethernet, PRI, SIP, CPE, Mobile Devices, WAN, LAN-WAN, Contract Negotiation, Network Design, VoIP, Sales
Education
University of Central Florida 1998 — 2003
Martin County HS 1995 — 1998
John Wiley and Sons 2013 - Present
Bright House Networks 2011 - 2013
Universal Orlando 2011 - 2011
WFTV 2002 - 2011
IMPACT press 1995 - 2006
Cox Interactive Media 1998 - 2002
Skills
Content Management, Web Content, Web Content Management, Social Media, Web Analytics, CMS, Drupal, CQ, Liveball, AEM, OpenText, Editing, Digital Media, User Experience, Writing, Web Project Management, Content Development, Video, New Media, Publishing, Copy Editing, Content Strategy, Web Video, Digital Marketing, Newsletters, SEO, Proofreading, Omniture, Strategic Planning, Wordpress, Facebook, Twitter, Editorial, Journalism, Leadership, Microsoft Office, Multimedia, Social Networking, Problem Solving, Adobe Acrobat, Creative Writing, Project Management, Photoshop, Online Marketing, Publications, Video Editing, Newspaper, Desktop Publishing, Content Writing, Ektron
Education
University of Central Florida 1991 — 1995
English, English, writing
Golf Channel September 2015 - Present
Golf Channel March 2015 - August 2015
Frozen Tide Productions August 2014 - December 2014
Alabama Hockey September 2013 - December 2014
Bright House Networks August 2014 - October 2014
Birmingham Barons March 2014 - September 2014
WVUA-TV May 2013 - June 2014
Skills
Social Media, Public Speaking, Editing, Microsoft Word, Microsoft Excel, PowerPoint, Video Production, Adobe Audition, Adobe Premiere, Radio Broadcasting, Color Analysis, Customer Service, Microsoft Office, Final Cut Pro, Broadcast, Premiere, Radio, Video Editing
Education
University of Alabama 2011 — 2014
Bachelor's degree, Telecommunications and Film/Broadcast Production
Bright House Networks March 2014 - Present
Florida Aerials September 2013 - Present
SurfWhey - Protein for Surfers August 2012 - Present
HostDime - Premier Global Data Centers May 2012 - March 2014
HostHag.com - SEO, Social Media, and Affiliate Marketing for Web Hosts January 2011 - May 2013
Skills
SEO, Online Marketing, Marketing Strategy, Marketing, Social Media Marketing, Content Marketing, Social Media, Website Development, Social Networking, Empowerment, Internet Entrepreneur, Website Creation, Advertising, Creative Strategy, Highly Ambitious, Google Adwords, SEM, B2B Marketing, Email Marketing, Management, Facebook, Web Hosting, Analytics, PPC, HTML, Photoshop, A/B Testing, Creative Solutions, Startup Development, Creative..., Landing Page..., Web Analytics, GoPro
Education
University of Central Florida 2005 — 2009
Bachelor of Science, Business Administration; Marketing
Wellington High School 2001 — 2005
BVK March 2014 - Present
AAF-Orlando 2002 - Present
MMGY Global (formerly Ypartnership) January 2011 - March 2014
Anson-Stoner April 2009 - February 2011
Chisano Marketing Group June 2007 - February 2009
Chisano Marketing Group June 2007 - December 2007
MyMediaWorks 2004 - 2007
National CineMedia (formerly National Cinema Network) 2003 - 2004
Bright House Networks 1995 - 2003
AAF Orlando 2001 - 2002
Skills
Media Planning, Media Buying, Radio, Television, Advertising Sales, Outdoor Advertising, Marketing Strategy, Promotions, Account Management, Advertising, Copywriting, Budgets, Leadership, Market Planning, Marketing, Online Advertising, Sales, Sponsorship
Education
University of Central Florida
Softchoice August 2014 - Present
Softchoice May 2013 - December 2013
Softchoice August 2010 - May 2013
NetApp May 2008 - July 2010
Bright House Networks March 2007 - May 2008
Orlando Sentinel January 2004 - March 2007
Smart City Networks January 1997 - January 2004
Skills
Virtualization, Storage Area Networks, Cloud Computing, Solution Selling, Sales Process, Professional Services, Account Management, Data Center, Enterprise Software, Channel Partners, Salesforce.com, SaaS, Storage, VMware, NetApp, Storage Solutions, Storage Virtualization, NAS, Enterprise Storage
Education
University of Central Florida
Computer Science
Valencia College
Associate of Arts (A.A.)
Bright House Networks August 2010 - Present
Embarq September 2009 - August 2010
Westgate Resorts 2007 - September 2009
Westgate Resorts April 2008 - December 2008
Echostar Satellite LLC February 2005 - February 2007
Skills
Cisco Technologies, Switches, Routers, OSPF, BGP, VoIP, Frame Relay, CCNA, Network Security, Troubleshooting, Networking, ATM networks, ASDM, ASA, Network secu, OSI Model, VPN, MPLS, EIGRP, HSRP, Juniper, CCNP Certified, VLAN, Wireless, Computer Network...
Education
Valencia College 2004 — 2008
Business Admin A.S., Business Administration, I.T. Specialist
University of Central Florida 2003 — 2004
Computer Science
Isotope11 July 2014 - Present
Zalkit LLC September 2012 - Present
Self June 2008 - December 2012
Bright House Networks May 2006 - January 2008
North Florida OBGYN May 2002 - August 2003
Skills
Web Applications, Ruby on Rails, CSS, SQL, Technical Writing, AJAX, OS X, Testing, Operating Systems, Networking, Mac OS X, Windows, Data Analysis, Ruby, JavaScript, Unix Operating Systems, Microsoft Office, Git, Creative Writing, REST, RSpec, MySQL, Heroku, MVC, Apache, Web Development, Programming, SASS, PHP, Web Services, Github, HTML 5, jQuery, Linux, JSON, Front-end, CoffeeScript, MongoDB, CSS3, PostgreSQL, HTML, Test Driven Development, Agile Methodologies, APIs, Elixir
Education
University of Central Florida 2001 — 2007
Bachelor of Science (BS), Computer Science
Valencia Community College 2005 — 2006
AA, Computer Science
Deloitte August 2013 - Present
InterContinental Hotels Group September 2011 - August 2013
Blue Cross and Blue Shield of South Carolina April 2010 - September 2011
Bright House Networks October 2009 - April 2010
Discount Exotic Travel January 2009 - October 2009
Starwood Vacation Ownership February 2007 - October 2009
Marriott Vacation Club International March 2005 - February 2007
Walt Disney Internet Group September 2004 - January 2005
Yellow Dog Interactive March 2003 - September 2004
Webvan.com January 2001 - July 2001
Skills
Advanced CSS, HTML, jQuery, User Experience, User Interface Design, Information Architecture, CSS, XML, Email Marketing, Web Development, Web Design, Graphic Design, SEO, E-commerce, CMS, Web Analytics, JavaScript, Web Applications, Eclipse, CSS3, Dreamweaver, Flash, User-centered Design, Usability, User Interface, InDesign, Illustrator, Photoshop
Education
University of Central Florida 1988 — 1992
B.A, English; an emphasis in Creative Writing
Bright House Networks July 2001 - Present
RentPath (Formerly PRIMEDIA) August 2008 - May 2010
Tribune Interactive January 2008 - May 2010
Education
Valencia Community College 1997 — 1999
Computer Information Technology, IT, College
University of Central Florida
Bright House Networks December 2013 - Present
Bright House Networks July 2011 - December 2013
Doubletree Suites by Hilton, located in the WDW Resort June 2009 - July 2011
Hilton, located in the Walt Disney World Resort February 2007 - July 2009
Hilton, located in the Walt Disney World Resort March 2006 - February 2007
Skills
Telecommunications, Direct Sales, Account Management, Solution Selling, VoIP, Managed Services, Wireless, Call Centers, Sales, MPLS, Customer Retention, Sales Management, Unified Communications, Sales Process, Telephony, Broadband, Customer Experience, Co-location, SIP Trunking, Ethernet, CRM, Product Management, Data Center, SIP, IP, Contract Negotiation, Cisco Technologies, Key Account Management, Metro Ethernet, PRI, Hosted Services, Sales Presentations, Pre-sales, WAN, Enterprise Software, Cold Calling, Professional Services, Networking, B2B, Strategic Partnerships, Salesforce.com, Long Distance, T1, Avaya, Cloud Computing, Optical Fiber, Internet Services, LAN-WAN, Cabling, SaaS
Education
University of Central Florida 2005 — 2010
Bachelor's Degree
Lake Gibson High School
Southeastern University August 2008 - January 2013
Bright House Networks April 1998 - August 2007
Truman State University January 1989 - May 1997
State of Alabama February 1987 - August 1989
Johnny M. Langley, Atty. at Law April 1985 - February 1987
Tennessee Valley Authority November 1982 - March 1985
WVTM-TV April 1980 - November 1982
Chevy 6 March 1974 - May 1979
Skills
Higher Education, Public Speaking, Event Planning, Editing, Creative Writing, Legal Writing, Marketing Communications, Video Production, Radio Broadcasting, Budget Process, Personnel Management, Copywriting, Advertising, Contract Management, Graphic Design, Management, Programming, Law, Media Relations, Marketing Strategy, Project Management, Promotions, Mass Communication, Critical Thinking, Written & Oral..., Public Relations, Labor Relations, Motivated self-starter, Videography, TV News Production, Radio Advertising, Radio Host, Budgets, Team Building, Team Leadership, Goal Oriented, Creative Strategy, Creative Problem Solving, Legal Assistance, Film Criticism, Critical Theory, Operations Management, Sales Management, College Football, Research, Teaching, Social Media, News Writing, Broadcast Journalism
Education
University of Alabama 1978 — 1981
Doctor of Law (J.D.), Law
University of Alabama 1977 — 1982
Master of Arts (M.A.), Mass Communication/Media Studies
University of Alabama 1974 — 1982
Bachelor of Arts (B.A.), Broadcast and Film Communication
Brewer State College 1972 — 1974
transfer, Pre-Law Studies
Lamar County High School 1967 — 1972
Diploma, General
Momentum Telecom February 2015 - Present
Windstream Communications November 2013 - December 2014
Bright House Networks January 2013 - October 2013
Windstream Communications September 2003 - January 2013
Anew Broadband 2001 - 2003
Mpower Communications 2000 - 2001
IDS Telcom (Birch Communications acquired) 1998 - 2000
Snyder Communications Inc 1995 - 1998
Skills
Channel Sales, Management, Leadership, Direct Sales, Strategic Partnerships, Selling, Sales, Networking, Cross-functional Team..., Timely Problem/Conflict..., Communication/Interperso..., Leadership, Motivation,..., Complex Project/..., Strategic Business..., Sales Closing/Revenue..., Lifecycle..., Business Services, Fluent Spanish and..., Member of Toastmasters, Enterprise Business..., Major Networker, Referral Generation, Sales Process, VoIP, Co-location, Data Center, Metro Ethernet, SIP Trunking, Internet Services, Cloud Computing, MPLS VPN, Call Centers, Hosted Services, SIP, Salesforce.com, DS3, Call Center, Internet Access, Hosted VoIP, T1, Voice Services, Dark Fiber, PRI, Colocation, Skilled in use..., Sales Management, Telecommunications, Managed Services, Solution Selling, Unified Communications
Education
Universidad Central de Venezuela
Bachelor of Science (B.S.), Dentistry
Bright House Networks May 2015 - Present
Bright House Networks November 2010 - Present
The Leukemia and Lymphoma Society January 2006 - November 2010
Skills
Organization Astuteness, Managing Processes, Change Management, Analysis & Critical..., Quality Customer Service, Strategic Planning, Project Management, Reporting Skills, Productivity &..., Quality Improvement, • Business Planning &..., Developing Standards, Event Planning, Nonprofits, Public Relations, Event Management, Marketing Communications, Community Outreach, Sales, Public Speaking, Social Media Marketing, Social Media, Time Management
Education
University of Central Florida
Bachelor's of Science, Health Services Administration and Health Sciences
Mattamy Homes August 2012 - Present
Bright House Networks February 2012 - September 2012
Center for Drug Free Living August 2009 - December 2009
Regal Marine Industries, Inc. June 2005 - March 2009
Regal Marine Industries, Inc. April 2001 - June 2005
Regal Marine Industries, Inc. March 2000 - April 2001
Skills
Lean Manufacturing, Purchasing, Expediting, Safety, ISO standards, Inventory Management, Team Leadership, Manufacturing, Inventory Control, Customer Service, Procurement, Documentation, Scheduling, Process Improvement, Planning, Materials Management, Vendor Relations, Teamwork, Supervisory Skills, Forecasting, Data Entry, Materials, Warehousing, MRP, Quality Assurance, Problem Solving, Data Analysis, Troubleshooting, Highly detail oriented, Process Scheduler, Microsoft Office, Project Planning, Operations Management
Education
University of Central Florida 2006 — 2009
Bachelors, Psychology, Cultural Anthroplogy
Valencia Community College 2000 — 2006
Associates of Arts, Psychology focused
Bright House Networks July 2013 - Present
Bright House Networks January 2012 - July 2013
Bright House Networks May 2008 - December 2011
Bright House Networks August 2007 - May 2008
Bright House Networks May 2005 - August 2007
Longhorn Steakhouse March 2004 - April 2005
Ruby Tuesday July 2002 - February 2004
Ruby Tuesday June 2001 - June 2002
Marion County Health Department August 2000 - May 2001
Skills
Interpersonal Skill, Adaptability, Learning Quickly, Project Management, Team Building, Experienced Trainer, Query Optimization, Data Analysis, Highly detail oriented, Sales, Training, Sales Operations, Microsoft Excel, Marketing Management, Microsoft Office, Team Leadership, Direct Sales, Market Research, Marketing, Event Planning, Customer Acquisition, Lead Generation
Education
University of Central Florida 2005 — 2007
Bachelors of Science, Health Administration; Health Services Administration
University of North Florida 2002 — 2005
Associate of Arts degree, Health Administration
Bright House Networks October 2013 - Present
Corporación de PR para la Difusión Pública October 2011 - October 2013
Puerto Rico TV 2011 - October 2013
WIPR 2011 - 2012
Uno Radio Group 2011 - 2011
Skills
Investigative Reporting, News Writing, Newspaper Design, Radio, radio producing, Press Releases, press kits, Proposal Writing, Translation, Broadcast Journalism, Radio Broadcasting, Breaking News, Copy Editing, Copywriting, Editing, Journalism, Media Relations, Multimedia, Newspaper, Online Journalism, Press Kits, Public Relations, Radio Producing, Speech Writing, Storytelling, Newspapers, Blogging, Magazines, Creative Writing, Social Networking, New Media, Social Media Marketing, Social Media, Digital Media, Marketing Communications, Strategic Communications
Education
Universidad del Sagrado Corazón 2008 — 2011
Master's degree, Writing for the Mass Media
Universidad del Sagrado Corazón 2004 — 2008
Bachelor's degree, Journalism
Antilles High School 2000 — 2004
Bright House Networks Documentation ClerkHanesbrands Inc.$
Skills
Customer Service..., Meeting Coordination, Client Relations, Process Improvement, Team Leadership, Training Team Member, Sales Force, ACSR, ECIS, ICOMS, CARL, Microsoft Office (Word,..., Fully Bilingual in..., Basic communications..., ESOMS, Customer Service
Education
Universidad de Puerto Rico 1999 — 2004
Bachelor's Degree, Management with a Minor in Marketing, Graduated with honors – Magna Cum Laude
Universidad de Puerto Rico 1999 — 2004
Bachelor of Business Administration (BBA), Management with a minor in Marketing
Bright House Networks April 2015 - Present
Nesco Resource August 2014 - March 2015
ALDO Group June 2013 - July 2014
Walt Disney World June 2013 - August 2013
Hollister Co. June 2012 - August 2013
Skills
Recruiting, Staffing Services, Retail Sales, Administrative Work, Inventory Control, Inventory Management, Human Resources, Interpersonal Skill, Close Attention to..., Microsoft Office, POS, IT Recruitment, Technical Recruiting, Temporary Staffing, Permanent Staffing, Applicant Tracking..., Interviews, Sourcing, Customer Service, Onboarding, Employee Relations, Talent Acquisition, Temporary Placement, College Recruiting
Education
University of Central Florida 2010 — 2014
Bachelor of Science (B.S.), Public Administration
Bright House Networks August 2015 - Present
Force 3 July 2014 - August 2015
Vocus June 2014 - July 2014
Grimco, Inc. November 2012 - May 2014
Geek Squad December 2006 - December 2012
Nationwide Insurance July 2011 - November 2011
Last Chance Animal Rescue 2011 - 2011
Venice Film Festival September 2010 - September 2010
Dennis Davidson & Associates Public Relations September 2010 - September 2010
Tom Cherone's - Production Documentary March 2010 - May 2010
Skills
Final Cut Pro, Photoshop, PowerPoint, Word, Excel, Avid, Editing, Videography, Camera, Mac, Video Production, Video, Graphic Design, Digital Photography, Video Editing, After Effects, Photography, Advertising, Film, Social Networking, Social Media, Microsoft Word
Education
University of Alabama 2005 — 2010
Bachelor of Arts, COMMUNICATION; Telecommunication and Film/ Videography; Studio Art/ Film Photography
Staples March 2015 - Present
Taylor Morrison December 2014 - March 2015
Talos Health Solutions January 2011 - August 2014
Talos Health Solutions January 2011 - January 2012
Bright House Networks August 2010 - December 2010
Hilton Grand Vacations July 2005 - March 2010
Hilton Grand Vacations 2005 - 2010
Skills
Talent Acquisition, Sourcing, Human Resources, Applicant Tracking..., Recruiting, Interviews, College Recruiting, Screening, Temporary Staffing, Leadership, Temporary Placement, Mobile Applications, Employee Relations, Strategy, Management, Internet Recruiting, Onboarding, Performance Management, Training, Employee Engagement, Technical Recruiting, Employment Law, Workforce Planning, Employer Branding, Personnel Management, New Hire Orientations, Deferred Compensation, Succession Planning, Executive Search, HRIS, Job Descriptions, Contract Recruitment, Hiring, Taleo, Job Fairs, Talent Management, Screening Resumes, Staffing Services, Resume Writing, HR Policies
Education
Climer Real Estate School 2014 — 2014
Pre-Sales, Real Estate
University of Central Florida
Social Sciences
TESOL 2013 — 2013
TESOL Certification
Lake Mary High School
Florida Hospital June 2014 - Present
Florida Hospital May 2010 - Present
Howell Solutions Group September 2009 - Present
FIS May 2008 - May 2010
Tribune Company July 2006 - May 2008
Bright House Networks 2002 - 2006
Skills
PMP, MS Project, Web Project Management, SDLC, Visio, Process Improvement, Project Planning, SharePoint, Scheduling, Program Management, Documentation, Vendor Management, PMO, Requirements Analysis, Change Management, Integration, Quality Assurance, Mentoring, Problem Solving, Team Building, Business Intelligence, Access, Deployment, Customer Relations, Outlook, Healthcare, Budgeting, Strategic Planning, Business Management, Contract Management, Testing, Contract Negotiation, Microsoft Office, Risk Management, E-commerce, Software Project..., Requirements Gathering, Team Leadership, Vendor Relations, Business Process, IT Management, Project Implementation, Planning, IT Service Management, Resource Management, Business Process..., PMI, Troubleshooting, Software Implementation, Project Portfolio...
Education
University of Central Florida 1999 — 2003
BS, Management of Information Systems
RCN Telecom Services, Inc. 2014 - Present
Bright House Networks 2004 - 2013
Bright House Networks 2002 - 2004
Bright House Networks 2000 - 2002
Bright House Networks 1999 - 2000
Orlando Sentinel 1998 - 1999
MNI, Time Warner Company 1995 - 1998
Orlando Business Journal 1989 - 1995
Skills
Product Marketing, Social Media, Advertising Sales, Marketing Strategy, Online Advertising, Advertising, Media Planning, Strategic Planning, Television, Digital Marketing, Mobile, Online Marketing, Social Media Marketing, Strategic Partnerships, Competitive Analysis, Product Development, Marketing Research, Product Management, Marketing Management, Marketing Communications, Email Marketing, SEO, Writing, Promotions, Budgeting, Telecommunications, New Business Development, Media Relations, P&L Management, Vendor Relations, Editing, Brand Development, Cross-functional Team..., Business Strategy, Commercials, Creative Problem Solving, Marketing, Budgets, Leadership, Mobile Devices, Direct Marketing, Digital Media, Strategy, Sales, Interactive Marketing, Digital Strategy, SEM, Brand Management, Mobile Marketing, CRM
Education
University of Central Florida
BSBA, Marketing, Computer Science
Accenture September 2002 - Present
Comcast January 2012 - April 2013
Comcast September 2010 - January 2012
Comcast February 2008 - June 2010
Bright House Networks June 2007 - February 2008
Skills
Order Management, Testing, Release Management, Process Design, Telecommunications, Business Analysis, Integration, Project Management, Business Process..., Program Management, Requirements Analysis, Open Source Software, Metro Ethernet, System Deployment, Strategic Planning, Enterprise Software, SOA, Strategy, IT Strategy, Business Process, Management
Education
Simon Bolivar University 1993 — 1999
Computer Engineer, Computer Engineering
Universidad Simón Bolívar 1993 — 1999
1999, Computer Engineering
Bed Bath & Beyond March 2012 - Present
Sears Holdings Corporation August 2011 - March 2012
Sears Holdings Corporation February 2010 - August 2011
Time Warner Cable February 2009 - February 2010
Time Warner Cable December 2007 - February 2009
Time Warner Cable June 2006 - December 2007
Bright House Networks September 2003 - May 2006
Skills
Real Time, Unica, Chordiant, Informatica, Microstrategy, Teradata, Netezza, DB2, Marketing Solutions, Enterprise Marketing, Customer Intelligence, CDI, Data Warehousing, SAS, Marketing, CRM, Analytics, Integration, Cross-functional Team..., SDLC, Databases, Enterprise Software, Marketing Automation, Team Building, Predictive Analytics, Business Analysis, Leadership, Management, Data Analysis, Analysis, Quality Assurance, Data Integration, Business Strategy
Education
ITT Technical Institute 2005 — 2006
BA, Software Applications & Programming
Universidad de la República 1993 — 1996
Bachelor of Applied Science (BASc), Marketing
Bright House Networks July 2010 - Present
Bright House Networks February 2009 - July 2010
Skills
Telecommunications, Wireless, IP, Ethernet, Broadband, MPLS, Telephony, VoIP, Avaya, WAN, Computer Network..., Call Centers
Education
University of Phoenix-Central Florida Campus 2012 — 2013
Master of Business Administration (M.B.A.), Technology Management, 3.59
University of Central Florida 2004 — 2009
Bachelor of Science (B.S.), Management Information Systems, General
DIRECTV Puerto Rico March 2013 - Present
DIRECTV Puerto Rico 2011 - February 2013
Skytec 2010 - 2011
Beasley Broadcast Group 2008 - 2009
Viacom 1999 - 2007
Knight Ridder 1997 - 1999
Bright House Networks 1989 - 1997
Skills
Production, Customer Service, Public Relations, Entertainment, Television Production, Video Production, Human Resources, Production Managment, Advertising, Marketing, Marketing Communications, Management, Television, Event Planning, Radio, Training, Sales, New Business Development, Spanish, Post Production, B2B, Negotiation, Producing, Facebook, Training and Development, Leadership, Event Management, Creative Direction, Production Management
Education
Interamerican University of Puerto Rico School of Law 2013 — 2016
Doctor of Law (J.D.), Law
Interamerican University of Puerto Rico 2011 — 2013
Masters in Business Administration in Human Resources, Business Administration and Human Resources
University of Central Florida 1995 — 1999
Bachelor of Arts, Radio-TV Broadcast Management & Business Administration
Coastal Cloud March 2015 - Present
Florida Virtual School November 2012 - February 2015
Bright House Networks October 2010 - December 2012
Florida Realtors February 2009 - October 2010
InternetFramework September 2006 - February 2009
SunGard Higher Education February 2001 - September 2006
KUA.net October 1998 - November 2000
ITEC Entertainment July 1995 - August 1998
Skills
Web Development, User Experience, Web Applications, CMS, Web Design, Mobile Applications, Agile Methodologies, JavaScript, jQuery, CSS, Information Architecture, Programming, Content Management, E-commerce, Usability, Product Development, HTML 5, Software Development, Java, JSP, Web Services, CQ, Git, jQuery Mobile, Adobe Day, OpenText, Adobe Experience Manager, Mobile Product..., Branding & Identity, REST, Agile Project Management, Website Development, Salesforce.com, CRM, Cloud Computing, SaaS, Business Applications, Social Business, Higher Education, Educational Technology, Enterprise Software, Analysis, Adobe CQ Experience..., Force.com, Salesforce1 Platform, API Development, Scrum, Apache, Email Marketing, Graphic Design
Education
University of Central Florida 1998 — 2000
BS, Management of Information Systems
Orlando College 1993 — 1995
Associate of Science (AS), Computer Design
Central Payment May 2014 - Present
Bright House Networks April 2012 - May 2014
USA Mobile Drug Testing March 2010 - October 2011
Skills
Program Management, Team Building, Operations Management, Drug Testing, Process Improvement, Training, Background Checks, Strategic Planning, Public Speaking, Policy, Employee Relations, Coaching, Leadership, Organizational..., Leadership Development, Management, Sales
Education
Bryant & Stratton Business Ins.
AAS - Information Technology, Business
Buffalo State College
Live Productions September 2014 - Present
Orlando Magic March 2012 - Present
Swank Audio Visuals December 2011 - Present
Blackout Productions January 2011 - Present
Bright House Sports Network August 2007 - Present
Full Sail University May 2008 - September 2014
Bellator Fighting Championships March 2013 - March 2013
ESPN April 2010 - May 2010
Five Star Entertainment March 2008 - May 2008
Bright House Networks June 2000 - July 2007
Skills
Final Cut Pro, Video, Broadcast, Television, Sound, Camera, Camera Operating, Graphic Design, Sports, Video Production, Video Editing, Avid, Editing, Videography, Producing, After Effects, Final Cut Studio, Audio Post Production, Audio Editing, Live Events, Audio Engineering, Camera Operation
Education
University of Central Florida 2000 — 2003
Bachelor of Science Degree, Liberal Studies
ADP August 2015 - Present
Bright House Networks August 2014 - August 2015
Sheraton Sand Key Resort January 2012 - August 2013
Ruth Eckerd Hall November 2012 - May 2013
Sheraton Sand Key Resort July 2011 - January 2012
Marriott Vacations Worldwide Corporation October 2010 - April 2011
Skills
Customer Service, Sales, Food & Beverage, Banquet Operations, Hotel Administration, Reservations, Revenue Cycle Management, Social Media, Microsoft Office, PowerPoint, Social Networking
Education
University of Central Florida 2007 — 2012
Hospitality Management
Bright House Networks June 2009 - Present
Charter Communications September 2008 - April 2009
BellSouth Entertainment February 1997 - August 2008
Skills
Metro Ethernet, DOCSIS, TCP/IP, Troubleshooting, Software Documentation, Fiber Optics, Computer Hardware, Telecommunications, Routers, Computer Network..., Switches, Network Security, VoIP
Education
University of Alabama at Birmingham 1982 — 1984
Universal Orlando Resort December 2012 - Present
Buse HR Consult 2012 - Present
Subway 2011 - 2012
Bright House Networks 2006 - 2010
Comcast Communications 2001 - 2006
Quest Diagnostics 1996 - 2001
Leesburg Regional Medical Center 1995 - 1996
Skills
Progressive Discipline, EEOC, Employee Relations, Benefits, HRIS, Training & Development, Compensation..., Workers Compensation, Benefits Administration, Recruitment/Retention, Employee Benefits, Personnel Management, Onboarding
Education
University of Central Florida 1990 — 1993
Bachelor of Science, Business Administration; Management/Human Resources
Tavares High School
College Prep Diploma, College Prep
Time Warner Cable March 2014 - Present
Bright House Networks July 2010 - March 2014
Bright House Networks January 2009 - July 2010
Bright House Networks April 2007 - January 2009
Bright House Networks May 2006 - April 2007
Bright House Networks May 2005 - May 2006
Skills
Telecommunications, Network Engineering, Ethernet, IP, VoIP, Metro Ethernet, BGP, Computer Network..., Troubleshooting, Metro Ethernet Forum..., Hands-on experience for..., Alcatel 7750s, 7210s,..., Networking, MPLS, Network Design, Cisco Technologies
Education
University of Central Florida 2001 — 2004
Bachelor's of Science in Compter Engineering, Computer Engineering
City of Orlando October 2010 - Present
Apple August 2013 - February 2014
Bright House Networks June 2010 - October 2010
Brighthouse Networks June 2010 - October 2010
NuVox July 2009 - January 2010
Nuvox Communication July 2009 - January 2010
AT&T Mobility October 2007 - November 2008
Skills
Bilingual, Diversity, Innovation, VoIP, Windows, Cisco, WAN, Administration, Access, LAN/WAN, Customer Service, MPLS, Customer Satisfaction, Telecommunications, Network Operations, Switches, Routers, Microsoft Office, Requirements Analysis, Cabling, Network Design, PBX, Telephony, Customer Relations, Ethernet, IP, Software Documentation, Troubleshooting, Management, Windows 7, Training, Active Directory, Hardware, Windows XP, TCP/IP, Operating Systems, Analysis
Education
University of Phoenix 2009 — 2011
MBA, Master in Business Administration
University of Phoenix 2009 — 2011
2011 M.B.A Master; 2009 B. A, Business Administration; Computerized Information Technology
Universidad del Turabo 2004 — 2009
BA, Information Technology System
HSBC March 2015 - Present
HSBC Financial Corporation August 2012 - Present
Kevin Wilder, Inc. June 2007 - August 2012
GSA Applications April 2012 - July 2012
Bright House Networks October 2011 - March 2012
Common Ground Church October 2011 - February 2012
The Alabama Writers' Forum (AWF) and First Draft Magazine 2008 - 2012
Litho Publishing Co. 2008 - 2011
Magic City Art Connection 2007 - 2010
Jonathan Benton Bookseller March 2006 - June 2008
Skills
Editing, Writing, Content Management, Wordpress, Press Releases, Copywriting, Research, Online Marketing, Web Content Management, Marketing Strategy, Microsoft Office, Blogging, Copy Editing, Journalism, Advertising, Newsletters, Proofreading, Marketing Communications, Publishing, Media Relations, Promotions, Creative Writing, Word, Adobe Creative Suite, Social Media Marketing, Newspaper, Technical Writing, SEO, Social Networking, Photoshop, Windows, Public Relations, HTML, Social Media, Production, Excel, Photography, Telecommunications, Facebook, Outlook, Adobe Acrobat, Customer Relations, Proposal Writing, Microsoft Word, Online Advertising, Microsoft Excel, Content Development, Interviews, Books, Magazines
Education
University of Alabama at Birmingham 2002 — 2004
Bachelor of Arts, Sociology, Literature
University of South Florida 2000 — 2002
Associate of Arts, Sociology, Literature
Bright House Networks November 2013 - Present
Action 3 Productions and Events March 2013 - March 2014
WilsonHCG March 2013 - June 2013
Health Care Support Staffing November 2012 - March 2013
Pathos Theatre Company 2010 - 2013
Enterprise Rent-A-Car November 2010 - November 2012
American Sign Language Club April 2008 - December 2010
Ecolab June 2010 - August 2010
University of Central Florida August 2008 - May 2010
Skills
Strategic Leadership, Conflict Resolution, Public Speaking, Microsoft Excel, Leadership, Training, Non-profits, Cold Calling, Sales Presentations, Marketing, Sales, Salesforce.com, Lead Generation, Social Networking, Social Media Marketing, Customer Service, Constant Contact, Sales Process, Strategy, Management, Recruiting, Human Resources, Talent Acquisition, CRM, Time Management
Education
University of Central Florida 2005 — 2010
Bachelor of Science, Marketing - Sales Track
Bright House Networks March 2011 - Present
Bright House Networks September 2008 - February 2011
Time Warner Cable 2007 - 2008
Time Warner Cable 1998 - 2007
Skills
Broadband, DOCSIS, Telecommunications, Ethernet, Fiber Optics, Cable Television, VoIP, Telephony, IPTV, Optical Fiber, Cabling, DWDM, Wireless, IP, Call Centers, Computer Network..., Troubleshooting
Education
Troy University
Bachelor of Science (B.S.), Finance, General
Bright House Networks September 2013 - Present
IEEE 1904.1 / Conformance01 July 2012 - Present
IEEE 1904.1 "Service Interoperability for Ethernet Passive Optical Networks (SIEPON)" December 2009 - Present
IEEE P802.3bk Extended EPON Task Force July 2011 - September 2013
ZTE Corporation September 2008 - September 2013
IEEE 802.3bf "Ethernet Support for the IEEE P802.1AS Time Synchronization Protocol" July 2009 - July 2011
IEEE 802.3av "Physical Layer Specifications and Management Parameters for 10G-EPON" August 2006 - November 2009
Nokia Siemens Networks November 2007 - September 2008
Nokia Siemens Networks June 2004 - November 2007
Masterpress Sp. z o.o. April 2003 - May 2004
Skills
EPON, GPON, DPoE, EPoC, IEEE 802.3, CableLabs, Network Architecture, Computer Network..., Ethernet, Telecommunications, FTTx, Optical Communications, IP, Access Networks, Broadband, Optical Fiber, Fiber Optics, Mobile Communications, Network Engineering, R&D, PON, SIP, VLAN, MPLS, Wireless, VoIP, Broadband Access, IPTV, DOCSIS
Education
Universidade de Coimbra 2004 — 2008
PhD, Telecommunication, Electrical Engineering
Clingan Capital Funding, LLC May 2012 - Present
Bright House Networks May 2010 - September 2012
Meridian IT, Inc. July 2008 - November 2009
Metavante Banking Solutions January 2005 - July 2008
Metavante Banking Solutions May 2002 - August 2005
Toptech Systems, Inc January 2000 - January 2002
United States Army January 1984 - January 1990
Skills
Data Center, Disaster Recovery, Enterprise Software, Telecommunications, Networking, Business Development, Management, Strategy, Sales, Start-ups, Solution Selling, Sales Engineering, Troubleshooting, Pre-sales, Contract Negotiation, Cloud Computing, Wireless, VoIP, Process Improvement, Entrepreneurship, Finance, Team Building, Consulting, Leadership, Account Management, Salesforce.com, Program Management, Financial Transactions, Vendor Management, Technical Support, Sales Process, Product Management, Software Documentation, Equipment Financing, Merchant Cash Advance, Unsecured Loans, Commercial Loan..., Managed Services, IP, Direct Sales, Pre-sales Solutions, Contract Negotiations, UNSECURED LINES OF..., Security, Strategic Planning, Customer Service, Marketing, Banking, Analysis, Sales Management
Education
University of Central Florida 1994 — 1999
Bachelor’s Degree, MIS, Economics
ITT Technical Institute 1990 — 1992
ASEE, Electronics Engineering Technology
CNA Insurance January 2013 - Present
UAB Health September 2011 - January 2013
Bright House Networks August 2009 - September 2011
Southern Progress Corporation/Time Inc. April 2004 - August 2009
Leica Microsystems September 2000 - December 2003
Sprint August 1999 - September 2000
Warner Cable August 1997 - August 1999
Pizzuti Realty March 1989 - August 1997
Skills
Event Planning, PowerPoint Presentations, Visio, minu, PowerPoint, Word, Microsoft Office, Outlook, Social Media, Excel, Travel Management, Calendaring, Office Management, Event Management, Administrative..., Microsoft Excel, Microsoft Word, Customer Service, Salesforce.com, Human Resources, Leadership, Budgets, Administration, Administrative...
Education
University of Central Florida - College of Business Administration 1992 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
University of Central Florida
Bachelor of Science, Business Administration
Pinellas Suncoast Transit Authority April 2015 - June 2015
Coca-Cola Enterprises March 2014 - February 2015
Bright House Networks July 2003 - June 2013
Skills
Sales, Field Work, Microsoft Office, Relationship Building, Team Leadership, Technically Astute, Time Management, Truck Driving, Pallet Jack, Inventory Control, Inventory Management, Processes paperwork in..., CDL Class B
Education
University of Arkansas at Pine Bluff 1993 — 1994
Clinical Psychology
Harold L. Richards High School 1989 — 1993
High School Diploma, General Education
Bright House Networks May 2015 - Present
Bright House Networks February 2013 - May 2015
Bright House Networks August 2010 - February 2013
Dua Computer Resources June 2010 - August 2010
UCF/Lockheed Martin CWEP September 2008 - July 2009
Skills
Research, Software Documentation, Editing, Technical Documentation, Content Management, Knowledge Management, Technical Communication, Copy Editing, SnagIt, Technical Writing, E-Learning, Adobe Acrobat, Training, Instructional Design, Online Help, Content Development
Education
University of Central Florida 2006 — 2010
Bachelor of Arts (B.A.), English, 3.7/4.0
MLM-Martin Architects, Inc. July 2015 - Present
Stewart Law Group May 2014 - May 2015
HBC Facilities LLC January 2014 - February 2014
HBC Facilities LLC May 2013 - January 2014
Massey Services September 2011 - May 2013
Bright House Networks January 2011 - May 2011
Oviedo-Winter Springs Regional Chamber of Commerce January 2009 - April 2009
Skills
Organization, Customer Service, Microsoft Office, Event Planning, Outlook, Microsoft Excel, Customer Satisfaction, Team Building, PowerPoint, Marketing, Inventory Management, Social Media, Event Management, Public Relations, Time Management, Team Leadership, Social Networking
Education
University of Central Florida 2008 — 2010
Bachelor of Science, Interpersonal and Organizational Communication
Codell International Consulting, LLC June 2014 - Present
Baker Hughes February 2012 - June 2014
Halliburton January 2010 - February 2012
Porter International Construction March 2009 - October 2009
Scientific Drilling November 2007 - March 2009
Bright House Networks August 2005 - November 2007
Skills
MWD/LWD, Directional Drilling, Managment, Excel, Word, Photoshop, PowerPoint, Windows Movie Maker, Microsoft Excel, Management, Petroleum, Supervisory Skills, Oilfield, Logging, Oil/Gas, Drilling, Microsoft Word, Engineering, Oil & Gas Industry, Energy Industry, Formation Evaluation, Drilling Engineering, LWD, Natural Gas, Rig, Gas, Well Control, Onshore, Troubleshooting, Upstream, Energy, Petroleum Engineering, Horizontal Directional..., Pressure, Training, Drilling Fluids, QHSE, Contract Negotiation, Hydraulics, Geology, Fluids, Occupational Health, Project Management, Pumps, Horizontal Wells, H2S, Product Optimization, Field Operations, Safety Management..., Inspection
Education
University of Alabama at Birmingham 1997 — 2002
Bachelor of Arts, Theatre
S3 Group July 2013 - Present
SOLiD May 2010 - June 2013
Bright House Networks September 2007 - May 2010
BearingPoint January 2004 - September 2007
Interactive Enterprise 2003 - 2004
World Wide Packets 2000 - 2002
RHK 1999 - 2000
ISR Global Telecom 1992 - 1999
Skills
VoIP, Element Management..., Telecommunications, Wireless, Broadband, IP, LTE, Product Management, IPTV, Network Design, MPLS, Open Source Software, Ethernet, SIP, WiMAX, Testing, ATM networks, Cellular Communications, Backhaul, TCP/IP, SS7, CDMA, Mobile Devices, Network Architecture, WiFi, SDH, RF, DWDM, Strategy, 4G, Managed Services, Routing, QoS, Wireless Networking, 3G, Optical Fiber, Mobile Communications, Integration, RF Engineering, Microwave, Sales Engineering
Education
University of Cambridge
MA Hons, Engineering
University of Essex
M.Sc, Telecommunications Systems
VoltAir Consulting Engineers August 2015 - Present
PDR Certified Public Accountants June 2014 - August 2015
Nationwide Appraisal and Settlement Network December 2011 - January 2014
Lowe's Home Improvement March 2011 - January 2012
Albertsons June 2004 - February 2010
Bright House Networks 2010 - 2010
Skills
Time Management, Customer Service, Leadership, Customer Satisfaction, Sales, Retail, Outlook, Inventory Management, Access, Microsoft Excel, Management, Team Leadership, Marketing, PowerPoint, Microsoft Office, Training, Microsoft Word, Customer Experience, Data Entry, Creativity, Project Management, Special Event, Organization, Highly motivated..., Multi Tasking, Quality Control, Proofreading, Human Resources, Teamwork, Social Networking, QuickBooks, Event Planning, Budgets, Social Media
Education
University of Central Florida 2006 — 2010
Bachelor of Science, Management
University of Central Florida - College of Business Administration 2006 — 2010
BS, Management
Max Your Life, LLC October 2012 - Present
Max Your Life Coaching, LLC September 2011 - Present
Mark Porteous May 2011 - Present
Bright House Networks October 2001 - October 2012
Skills
Direct Sales, Speaking Engagements, Public Speaking, Published Author, Personal Training, Personal Development, Coaching, Lifestyle Coaching, Wellness Coaching, Leadership, Entrepreneurship, Sales, Selling, Training, Team Building, Leadership Development, Sales Management, Small Business, Customer Satisfaction, Executive Coaching, Motivational Speaking, Customer Retention, Business Strategy, Customer Service, Networking, Strategic Planning, Marketing, Social Media Marketing, Marketing Strategy, Sales Process, New Business Development, Lead Generation, Account Management, Online Marketing, Employee Training, Call Centers, Social Media, Strategy, Social Networking, Management, Time Management, Team Leadership, Strategic Partnerships, Business Development, Start-ups, Business Networking, Business Planning, Organizational..., CRM, Public Relations
Education
University at Albany, SUNY
Bright House Networks November 2013 - Present
Rissman, Barrett, Hurt Donahue & McLain, P.A. September 2007 - November 2013
Skills
General Ledger, Account Reconciliation, Accounting, Financial Accounting, Financial Reporting, Journal Entries, Microsoft Excel, Microsoft Office
Education
University of Central Florida
Bachelor of Science (BS), Accounting
Earl Enterprises November 2014 - Present
Bright House Networks April 2013 - November 2014
HD Supply March 2012 - June 2013
Ace World Wide March 2011 - February 2012
Skills
Financial Analysis, Financial Reporting, Visual Basic, SQL, PeopleSoft, Oracle, Financial Modeling, Tax Accounting, Accounting, Forecasting, Process Improvement, Finance, Budgets
Education
University of Central Florida 2012 — 2014
Master's degree, Accountancy
University of Central Florida 2005 — 2009
Bachelor of Applied Science (B.A.Sc.), Accounting
Keller Williams Realty, Inc. June 2015 - Present
Bright House Networks April 2013 - Present
Florida Virtual School December 2012 - April 2013
Orange County Public Schools March 2008 - April 2013
Comcast December 2004 - April 2008
rue21 July 2002 - August 2004
Skills
Education, Sales, Fashion, Marketing, Small Business, Direct Sales, Team Leadership, Customer Service, Sales Management, Sales Operations, Telecommunications, Leadership
Education
University of Central Florida 2005 — 2007
Bachelor's of Science, Elementary Education and Teaching
Valencia Community College 2004 — 2006
Associate of Arts (A.A.), General Studies
Bright House Networks May 2011 - Present
Comcast Spotlight January 2006 - April 2011
Skills
Account Management, Advertising, Advertising Sales, B2B, Cold Calling, Customer Retention, Customer Service, Digital Marketing, Digital Media, Direct Sales, E-commerce, Lead Generation, Management, Marketing, Marketing Communications, Marketing Strategy, Media Buying, Media Planning, New Business Development, Online Advertising, Public Relations, Sales, Sales Management, Social Media, Salesforce.com, Solution Selling, Team Building, Strategic Planning, Telecommunications, Television
Education
University of Colorado Colorado Springs 1981 — 1983
BA, Communications/Political Science
University of Arizona 1979 — 1981
Transfer, business
Bright House Networks 2014 - Present
FIS 2010 - 2014
Dytech Group January 2009 - 2011
Regus 2004 - 2007
Skills
MCSA, Windows Server, Active Directory, IT Operations, DNS, Networking, Servers, Microsoft Exchange, Network Administration, VMware, DHCP, Unix Administration, Cisco VPN, CISSP
Education
University of Central Florida 2007 — 2011
Computer Programming
Florida Hospital February 2015 - Present
Florida Hospital March 2014 - February 2015
Florida Hospital Medical Group December 2013 - March 2014
Bright House Networks August 2012 - February 2014
Pre-Flight Aviations Services Pvt Ltd March 2010 - July 2012
Pre-Flight Aviations Services Pvt Ltd March 2008 - March 2010
Skills
Microsoft Word, Microsoft Excel, Type 50 wpm, Teamwork, Great eye for detail, Handle Confidential..., Customer Satisfaction, Human Resources, Process Improvement, Public Speaking, Onboarding
Education
Herzing University 2012 — 2014
Master of Business Administration (MBA), Human Resources
University of Central Florida 2010 — 2011
Bachelor of Science (B.S.), Public Administration
Bright House Networks November 2013 - Present
Afinar Civil Engineering January 2005 - September 2007
Skills
Cable Television, Cable Modems, Cable Broadband, Cable Networks, Digital Cable, Internet Services, Internet Security, Internet Troubleshooting, Employee Training, Training & Development, Training, Safety Management..., Industrial Safety, Public Safety, Workplace Safety, Technical Training, Technical Presentations, Technical Writing, Fiber Optics
Education
University of California, Berkeley 2004 — 2007
Bachelor of Science (BS), Civil Engineering
University of California, Berkeley 2004 — 2007
Bachelor of Engineering (B.Eng.), Civil Engineering
Sodexo December 2014 - Present
HHS - Hospital Housekeeping Systems September 2013 - December 2014
DMC Atlanta, Inc. January 2013 - July 2013
Atlanta Athletic Club February 2007 - March 2013
St. Ives Country Club April 2012 - January 2013
Bright House Networks June 2005 - January 2007
The Walt Disney Company May 2000 - September 2005
AT&T Mobility April 2001 - June 2005
Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Direct Sales, Account Management, Team Building, Team Leadership, Bilingual-English/Spanis..., Problem Solving, Team Management, Marketing, Marketing Strategy, Product Marketing, Marketing Communications, Leadership, Employee Training, Coaching, Food, Catering, Direct Marketing, Retail, Teamwork, Merchandising, Hospitality Management, Event Management, Event Planning, Banquets, Call Centers, Restaurants, Time Management
Education
University of Central Florida 2000 — 2002
University of Central Florida 2000 — 2002
Business Administration and Management, General
HP Software October 2014 - Present
Google September 2013 - September 2014
Gaines Investment Trust January 2013 - September 2013
Aerotek February 2012 - January 2013
Marriott International February 2009 - February 2012
Bright House Networks 2007 - 2008
Skills
Marketing, Copywriting, Editing, Photoshop, Online Marketing, Recruiting, Marketing Communications, Advertising, Online Advertising, Marketing Strategy, Microsoft Office, Microsoft Excel, Outlook, Yardi, Training, Customer Service, Event Management, Web Design, Research, Time Management, Leadership, Graphic Design, PowerPoint, Temporary Placement, Sales, Interviews, Strategic Sourcing, Phone Screening, Management, Sourcing, Human Resources
Education
University of Central Florida 2004 — 2008
Bachelor of Arts (BA), Communication
Bright House Networks June 2013 - Present
Unix December 2012 - June 2013
PAE September 2012 - December 2012
Lockheed Martin June 2011 - April 2012
Remote Area Medical Foundation February 2004 - June 2011
Trash Trip July 2008 - May 2011
Project Kaisei August 2009 - September 2009
Airdrop Assist Inc. June 2006 - July 2008
Lockheed Martin Space Systems Company April 1996 - September 2005
General Motors January 1992 - August 1995
Skills
Engineering, Systems Engineering, DoD, Aerospace, Defense, Technical Writing, Programming, Computer Literate, SQL, Problem Solving, Organizational..., Non-profit Development, Marketing Communications, French, Spanish, International Relations, Travel, Sailing, Scuba Diving, Fundraising, Nonprofits, Project Planning, Proposal Writing, Event Planning, Project Management, Training, Program Management, Management, Security Clearance, Public Speaking, Public Relations, Government, Research, Process Improvement, Analysis, Team Leadership, Troubleshooting, System Design, Integration, Access, Unix, Linux, Leadership, Testing, Time Management, Blogging, Requirements Analysis, Security
Education
University of Colorado Boulder 1999 — 2002
MS, Interdisciplinary Telecommunications
University of Nebraska-Lincoln 1987 — 1995
BS, Mechanical Engineering
Université Rennes 2 1991 — 1991
Associates, French
Bright House Networks April 2013 - Present
Gannett January 2012 - Present
AT&T September 2011 - January 2012
Clear Channel October 2010 - December 2010
Circuit City February 2006 - March 2007
Skills
Microsoft Office, Sales, Writing, Public Speaking, Interpersonal Leadership, Outstanding..., Computer Technology, Team-oriented, Management, Leadership, Online Marketing, Advertising, Teamwork
Education
University of Central Florida 2007 — 2011
Bachelor's degree, Organizational Communication, General
Bright House Networks December 2013 - Present
Marriott Vacations Worldwide Corporation April 2012 - November 2013
Alorica, Inc. May 2011 - November 2011
AT&T November 1995 - February 2010
AT&T Mobility October 1998 - November 2000
AT&T Mobility September 1997 - October 1998
AT&T Mobility November 1995 - September 1997
Philip Crosby Associates January 1984 - June 1992
Skills
Call Centers, Management, Sales, Employee Training, Customer Service, Quality Assurance, Performance Management, Analysis, Troubleshooting, Networking, Time Management, Customer Retention, Technical Support, Microsoft Excel, PowerPoint, Recruiting, Microsoft Word, Training
Education
University of Central Florida 1990 — 1995
BA, Sociology
Seminole State College 1988 — 1990
AA General Studies
Auction.com October 2013 - December 2013
University of Southern California January 2012 - August 2013
Bright House Networks June 2009 - June 2011
Bright House Networks December 2001 - June 2009
Cox Enterprises - Cox Interactive Media September 1998 - January 2001
Cox Radio September 1993 - September 1998
Ameron Broadcasting (now Clear Channel) 1987 - 1993
Skills
Web Content Management, Content Creation, Content Writing, Web Applications, Enterprise Content..., Online Marketing, Mac, Interactive Marketing, Radio Host, Content Strategy, Radio Broadcasting, Audio Editing, Microsoft Office, Public Relations, Broadcast, Social Media, Social Media Marketing, Copywriting, Radio, Email Marketing, Multimedia, Marketing Communications, Writing, Marketing Strategy, Strategic Communications, Corporate Communications, Internal & External..., Integrated Marketing, Data Analysis, Interactive Strategy, Adobe Creative Suite, CMS, Web Strategy, Ektron, OpenText CMS, PC, Wordpress, Online Communications, Online Branding, Interactive Media, Interactive Marketing..., Marketing Management, Radio Production, Radio Promotions, Broadcast Operations, Broadcast Writing, Telecommunication..., SEO, Editing, Broadcast Journalism
Education
University of Southern California 2012 — 2013
Master of Communication Management/M.A., Annenberg School for Communication and Journalism, 3.88
University of Alabama 1983 — 1987
Bachelor of Arts (BA), Communication, Business Management
StreetWide Marketing Inc. January 2006 - Present
Bright House Networks January 2008 - December 2013
NBC News Channel 8 May 2006 - December 2007
VSP Marketing Graphic Group June 2003 - September 2005
Skills
Illustrator, Broadcast, Video, Video Production, Marketing, Video Editing, Television, Advertising, Final Cut Pro, Management, Digital Media, Graphics, Radio, Multimedia, Web Design, Copywriting, New Media, Social Media, Animation, Broadcast Television, Motion Graphics, Adobe Creative Suite, Creative Direction, Non-linear Editing, Graphic Design, Photoshop, Social Media Marketing, Marketing Strategy, Marketing Communications, Public Relations, Email Marketing, Social Networking
Education
State University of New York at Buffalo 1999 — 2003
Marketing/ Design
West Seneca East 1986 — 1999
High School
State of Florida, Fifth Judicial Circuit August 2012 - Present
Bright House Networks February 2008 - June 2009
Childrens Miracle Network January 2006 - February 2008
Education
University of Florida - Fredric G. Levin College of Law 2009 — 2012
Juris Doctor, Law
University of Central Florida 2006 — 2008
MPA, Public Administration
University of Florida 2002 — 2005
BS, BA, Political Science, Public Relations
Bright House Networks July 2010 - Present
ChannelRUSH March 2007 - June 2010
Midcon, Inc. December 2006 - March 2007
Lockheed Martin August 2006 - November 2006
Skills
C++, C, C#, Web Design, Programming, .NET, XML, Web Applications, Agile Methodologies, Databases, SQL
Education
University of Central Florida 2001 — 2005
B.S. Degree, Computer Engineering
Winter Springs High School
Bright House Networks February 2014 - Present
Bright House Networks September 2007 - February 2014
General Dynamics Information Technology 2006 - 2007
University of Central Florida 2004 - 2006
Skills
WiFi, Cisco Technologies, IPv6, RADIUS, TCP/IP, Network Engineering, Cisco IOS, IEEE 802.11, IPv4, VMware Infrastructure, NAT, Diameter, PMIPv4, PMIPv6
Education
University of Central Florida 2002 — 2006
BSBA, Management Information Systems
Cuhaci & Peterson Architects July 2014 - Present
Don Bell Signs, LLC June 2013 - June 2014
Energy Planning Associates Corporation August 2011 - June 2013
Bright House Networks July 2010 - March 2011
Interplan 2004 - 2009
Cox Radio 2000 - 2004
Skills
Strategic Planning, Direct Sales, Social Media Marketing, Microsoft Office, Team Leadership, Marketing, Business Development, New Business Development, Sales Management, Sales, Marketing Communications, Customer Service, Proposal Writing, Account Management, Marketing Strategy, Budgets, Advertising, Leadership, Salesforce.com, Cold Calling, Lead Generation, Social Networking, Product Development, Online Advertising, Email Marketing, Online Marketing, Product Marketing, Social Media, Competitive Analysis, Trade Shows, Sales Presentations, Contract Negotiation, Sales Operations, Event Planning, Public Relations, CRM, Outlook, B2B, Brand Development, Integrated Marketing, Market Planning, Direct Marketing
Education
University of Central Florida 2000 — 2002
Bachelors, Marketing/Communications
Bright House Networks March 2014 - Present
Bay Pines VA April 2010 - March 2014
Moffit Cancer Research March 2008 - April 2010
University of Alabama at Birmingham January 2003 - February 2008
Skills
Analysis, Research, Microsoft Office, Teaching, Data Analysis
Education
University of Alabama at Birmingham 1999 — 2002
Biology/Chemistry, Biomedical Science
Bright House Networks January 2014 - Present
University of Central Florida August 2013 - May 2014
The Institute of Internal Auditors March 2006 - January 2014
The Institute of Internal Auditors March 2006 - March 2009
Dairy Farmers Inc. March 2005 - October 2005
Alzheimer Resource Center April 2002 - March 2005
Patterson/Bach Communications, Inc. May 2000 - April 2002
Central Florida Regional Transportation Authority (LYNX) December 1997 - May 2000
Shot in the Dark Productions January 1992 - December 1994
Skills
Media Relations, Public Relations, Corporate Communications, Social Media, Strategic Communications, Internal Communications, Crisis Communications, Copywriting, Video Production, Photography, Digital Media, Marketing Communications, Website Updating, Project Management, Public Speaking, Community Outreach, Grant Writing, Fundraising, Event Planning, AP Style, Advertising, Leadership, Event Management, Newsletters, Marketing, Nonprofits, Press Releases, Social Media Marketing, Strategic Planning, Strategy, Publicity
Education
University of Central Florida
B.A., Journalism, concetration in Advertising & PR
Bright House Networks June 2000 - August 2013
Richfood/Supervalu January 1998 - June 2000
Richfood November 1995 - January 1998
Dominion Resources 1992 - 1995
Skills
IT Management, IT Operations, Vendor Management, Disaster Recovery, Data Center, IT Strategy, Information Security, PCI DSS, IT Service Management, Technical Support, Project Management, Strategic Planning, Customer Support, Microsoft Technologies, Servers, Network Architecture, Security, Cloud Computing, Asset Managment
Education
State University of New York at Albany
Bachelor's Degree, Computer Science
Westgate Resorts February 2015 - Present
Contractor / Self Employed Consultant November 2008 - June 2015
Universal Orlando 2011 - 2012
Aquatic Eco-Systems, Inc 2010 - 2011
Wyndham Vacation Ownership 2006 - 2008
Bright House Networks 2004 - 2006
Bernard Hodes Group Advertising Agency 2000 - 2002
Liberty Mutual Insurance 1998 - 2000
Orlando Sentinel 1993 - 1998
Skills
Web Project Management, Project Management, Project Planning, Stakeholder Engagement, Vendor Management, User Experience, Strategy, SharePoint, Microsoft Project, MS Project, Visio, Microsoft Visio, Agile Project Management, SDLC, Requirements Gathering, Business Analysis, E-commerce, Microsoft Office, Microsoft Word, Online Marketing, Google Analytics, Social Media Marketing, Digital Marketing, E-commerce SEO, SEO, PPC, Google Adwords, Content Management, CMS, Facebook, Microsoft Excel, PowerPoint, WordPress, Website Development, Social Media Measurement, Web Marketing, Social Media, Interactive Marketing, Social Networking, Management, Basecamp, Facebook Fan Page..., Ektron Content..., Facebook Marketing, Online Moderation, SEO Audits, Display Advertising, HubSpot, Raven Tools
Education
University of Central Florida 1993 — 1998
BS, Liberal Studies (Org.Comm. and Bus.)
Lake Howell High School
Valencia Community College
Continuing Education - Ongoing, 4.0 GPA
Valencia Community College
Associate of Arts (A.A.)
Web startup February 2015 - April 2015
Fiserv February 2011 - January 2015
Bright House Networks September 2010 - February 2011
EG&G - Kennedy Space Center June 2010 - September 2010
Convergys June 2009 - November 2009
ProVation Medical May 2008 - March 2009
First Data Merchant Services April 2007 - February 2008
Trendium, Inc. July 2005 - February 2007
Publix Super Markets, Inc. June 2002 - January 2005
ELISA Technologies, Inc. April 1997 - April 2000
Skills
Technical Writing, FrameMaker, Visio, SharePoint, Writing, Editing, Business Analysis, RoboHelp, HTML, Excel, Adobe Acrobat, Team Building, Telecommunications, Technical Documentation, Word, CSS, PowerPoint, MS Office Suite, Rational Unified..., Team Foundation Server, Version Control, Rational ClearCase, Rational Requisite Pro, Banking Software, Biotechnology, Microsoft Word, Agile Methodologies, TFS, Microsoft Excel, ClearCase, Microsoft Office, Manuals, Training, Project Management, SnagIt, Troubleshooting
Education
University of Central Florida
B.A., Technical Writing
University of Illinois at Urbana-Champaign
B.S., Life Sciences
Bright House Networks August 2015 - Present
TIBCO/LogLogic February 2010 - August 2015
Trillium Software February 2007 - June 2009
RightNow Technologies 2006 - 2007
Computer 2000 March 2004 - December 2005
Skills
Cloud Computing, Business Development, Management, New Business Development, SOA, Enterprise Software, SaaS, Security, Sales, Solution Selling, Business Intelligence, Salesforce.com, Lead Generation, Pre-sales, Go-to-market Strategy, Professional Services, CRM
Education
Troy University 1990 — 1991
MSc, Management
University of Maryland College Park 1986 — 1990
BSc, Business, Computer Studies
Northwest High
Bright House Networks May 2010 - Present
Firstsource Solutions Limited January 2009 - March 2010
Wide Open West June 2008 - December 2009
Precision Nissan August 2007 - March 2008
Merchants Bank August 2004 - November 2007
Skills
Administrative..., Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Data Entry, Office Management, Office Administration, Access, Event Planning, Spreadsheets, Teamwork, Lotus Notes, Work Assure, Team Leadership, Employee Training, Troubleshooting, Cable Networks
Education
Wallace State 2004 — 2006
Troy University 2004 — 2005
Wyndham Vacation Ownership February 2011 - Present
Bright House Networks June 2006 - February 2011
Lockheed Martin April 2005 - June 2006
Lockheed Martin June 2002 - April 2005
Lockheed Martin February 1998 - June 2002
Education
University of Central Florida 1999 — 2001
MBA
University of Central Florida 1993 — 1997
BS/BA
Bright House Networks June 2009 - Present
Bright House Networks February 2008 - June 2009
Playground Destination Properties - An Intrawest Company August 2005 - January 2008
GT Software October 2000 - 2005
Simon Property Group 1999 - January 2000
Skills
Email Marketing, Online Marketing, SEO, Lead Generation, Web Analytics, SEM, Integrated Marketing, Creative Direction, Product Development, Interactive Marketing, Marketing Strategy, Marketing, Content Strategy, User Experience, Web Design, Press Releases, Leadership, Management, Event Management, Web Strategy, Digital Marketing, Social Media Marketing, Marketing Management, Social Media, Analytics, Marketing Communications, Team Management, Interactive Storytelling, Adobe Experience Manager, Ektron Content..., Open Text Content..., CQ5, Sales
Education
Rollins College - Crummer Graduate School of Business
Mini MBA, Mini MBA - Crummer School of Management & Executive Education
University of Central Florida
Communications
Daytona Beach News-Journal December 2014 - Present
Bright House Networks June 2012 - October 2013
Fox Television December 2010 - June 2012
WRDQ Channel 27 October 2005 - October 2009
Cox Television 2005 - 2009
Tribune Company May 1988 - July 1999
Education
University of Central Florida
Journalism, Advertising
Viewpost March 2014 - Present
Bright House Networks July 2010 - March 2014
Tech USA April 2010 - July 2010
Embarq October 2008 - April 2010
Atlantic.net July 2007 - October 2008
Skills
BGP, OSPF, Network Engineering, Cisco Technologies, Cisco IOS, EIGRP, WAN, Metro Ethernet, CCIE R&S, CCIE, Network Design, DWDM, Juniper, IP Transit, Cisco Routers, Layer 2, ACLS, Subnetting, Firewalls, CRS-3, TCP/IP, IOS XR, LAN Switching, Telecom Switching, Telecommunications, Ethernet, Linux System..., HTML, PHP, Red Hat Linux, Debian, Linux, MySQL, Networking, Switches, Routers, Servers, Computer Network..., Troubleshooting, Apache, SNMP, ATM networks
Education
University of Central Florida 2004 — 2007
Associate of Science (AS), Information Technology
Ellucian July 2013 - Present
PlumChoice (Contractor) July 2012 - November 2012
Bright House Networks November 2010 - 2011
Brighthouse Networks June 2008 - November 2010
Brighthouse Networks August 2006 - June 2008
Bright House Networks July 2005 - August 2006
Pickles Original N.Y. Deli 2004 - 2005
Florida Department of Transportation 2004 - 2004
My Online Neighborhood 2003 - 2003
EDX Electronics 2002 - 2002
Skills
Call Center, Wireless, Telecommunications, Project Management, Process Improvement, VoIP, Troubleshooting, IP, BMC Remedy, Switches, Management, Vendor Management, Broadband, Security, Team Leadership, Program Management, Team Building, Network Security, Computer Hardware, Customer Service, Routers, Integration, Networking, Customer Satisfaction, Cisco Technologies, TCP/IP, Windows, Technical Support
Education
University of Central Florida 2011 — 2014
Master of Science (M.S.), Digital Forensics
University of Central Florida 2006 — 2010
B.S, Information Systems Technology, Secure Computing and Networking
Valencia College 2008 — 2008
Associates, Public Administration
Valencia College 2003 — 2005
Associates, Computer Engineering Technology
University of Detroit Mercy 1990 — 1993
Political Science
Friends School in Detroit 1975 — 1985
Whitney Media Productions, Orlando Video Production Company February 2010 - Present
Creative Sanford February 2009 - March 2011
Bright Circle January 2006 - January 2010
Bright House Networks September 2000 - December 2006
SunTrust Bank January 1995 - January 2006
Skills
Building Relationships, Video, Marketing, Video Production, Video Editing, Broadcast, Entertainment, Film, Web Video, Sound, Integrated Marketing, Documentaries, Videography, Producing, Editing, New Media, Camera, Media Production, Multimedia, Television, Post Production, Commercials, HD Video, Film Production, Voice Over, Content Strategy, Digital Media, Digital Video, Final Cut Pro, Creative Direction, Production Managment, Directing, Storytelling, Music Videos, Dvd
Education
University of Central Florida 1979 — 1984
BA, Radio-TV Production
Bishop Moore
Bright House Networks 2007 - Present
Sonitrol 2005 - 2006
Education
University of Central Florida
Bright House Networks January 2013 - Present
Bright House Networks November 2008 - December 2012
Dewberry Engraving Company October 2005 - August 2008
Word Way Press February 2005 - June 2005
The Crimson White August 2002 - December 2004
Skills
Marketing, Analysis, Competitive Analysis, Competitive Intelligence, Market Research, Strategy, Message Development, Corporate Branding, Cross-functional Team..., Telecommunications, Advertising, Direct Mail, Customer Experience, Graphic Design
Education
University of Alabama 2000 — 2004
Bachelor of Arts (BA), Communication & Information Sciences
Bright House Networks 2013 - Present
Bright House Networks LLC August 1986 - 2013
Skills
Forecasting, Financial Analysis, Financial Reporting, Financial Modeling, Budgets, Restructuring, Finance, Accounting, Managerial Finance, Cost Accounting, Variance Analysis, Executive Management
Education
Troy University 1979 — 1983
Jowat Corporation 2012 - Present
Time Warner Cable August 2008 - December 2012
Bright House Networks April 2004 - April 2008
Yanes & Asociados September 2002 - January 2003
VEPICA January 1998 - September 2002
Skills
Engineering, Telecommunications, Project Engineering, Aspen HYSYS, P&ID, CAD, Process Simulation, Project Planning, Construction, Process Improvement, Program Management, Project Management, Procurement, Calculations, Commissioning, Security, Pumps
Education
Universidad Metropolitana (VE)
Bachelor's degree, Chemical Engineering
Bright House Networks August 2013 - Present
Engauge (US) July 2012 - August 2013
Engauge (US) August 2011 - July 2012
Engauge Communications (formerly TenUnited) April 2008 - August 2011
Turnstile Publishing Company March 2005 - March 2008
Pecora & Blexrud 2002 - 2005
Pecora + Pecora 2002 - 2005
Arnold Palmer Golf Management 2000 - 2002
Skills
Advertising, Social Media, Marketing Communications, Integrated Marketing, Press Releases, Social Media Marketing, Online Advertising, Copywriting, Email Marketing, Facebook, Media Planning, Digital Marketing, Public Relations, Direct Marketing, Digital Strategy, Brand Development, Media Relations, Marketing Strategy, Strategic Planning, Creative Direction, Strategic Communications, Marketing, Media Buying, Corporate Communications, Brand Management, Brand Awareness, Digital Media, Direct Mail, Interactive Marketing, Corporate Branding, Internal Communications, Online Marketing, Sponsorship, Marketing Research, SEM, Google Analytics, SEO, Content Strategy, Social Media Measurement, Creative Strategy, Mobile Marketing, B2B Marketing, Web Analytics, Newsletters, Lead Generation, Social Networking, Relationship Marketing, Blogging
Education
University of Central Florida 1998 — 2002
Advertising/Public Relations
Lya Burton Designs March 2009 - Present
JCA Solutions May 2008 - August 2008
Bright House Networks August 2004 - April 2008
Skills
Dreamweaver
Education
University of Central Florida 2005 — 2008
Digital Media, Internet & Interactive systems
Bright House Networks March 2003 - Present
Advance Newhouse 2002 - 2011
Skills
Advertising, Customer Service, Customer Retention, Telecommunications, Broadband, New Business Development, PRI, Long Distance, Sales Management, Call Centers, Microsoft Office, Direct Sales, Microsoft Excel
Education
University of California, Berkeley
BA, Sociology
Aspect Software December 2010 - Present
eSchool Solutions, Inc. July 2008 - December 2010
Bright House Networks August 2004 - February 2008
Skills
Linux System..., Networking, Bash, Python, Ruby, Chef, Amazon EC2, Tomcat, MySQL, Software Documentation, Servers, VMware, Unix, Operating Systems, Active Directory, SQL, Linux, Windows Server, Committed to..., Java, Motorcycle Safety, Timely Decision Making, Cloud Computing, Troubleshooting
Education
Valencia Community College
Associate’s Degree, Computer Programming and Analysis
University of Central Florida
Software Development
Bright House Networks June 2002 - Present
Skills
Customer Service, Landing Pages, Digital Imaging, Ethernet, Catalogs, Pdf, Call Centers, Telephony, Selling, IP, Co-location, VoIP, SIP Trunking, Call Center, Direct Sales, Telecommunications, Troubleshooting, Customer Retention, Wireless, MPLS, Metro Ethernet, Networking, Solution Selling, Broadband, Technical Support, Computer Network..., Sales, Wireless Networking
Education
University of Arkansas at Pine Bluff 1995 — 2000
Biology
Bright House Networks April 2013 - Present
Marriott International March 2011 - September 2012
Knowledge Pointe Education Pvt. Ltd. February 2011 - April 2012
The Hartford September 2008 - January 2011
Skills
Networking, Microsoft Office, Negotiation, Insurance
Education
University of Central Florida 2008 — 2009
Master of Arts, Educational Leadership
University of Central Florida 2003 — 2007
Bachelor of Science, Interdisciplinary Studies
ZVRS August 2013 - Present
Bright House Networks July 2012 - August 2013
SOE Software October 2009 - August 2012
Networked Knowledge Systems 2009 - 2009
Arbitration Forums 2003 - 2008
Networked Knowledge Systems 1997 - 2003
PC World 1999 - 1999
Techmatics Information Alliance and Communications 1996 - 1997
Education
University of Central Florida 1994 — 1995
Computer Science
University of South Florida 1992 — 1994
Computer Science
Bright House Networks June 2010 - Present
Bright House Networks June 2008 - February 2013
Bright House Networks June 2003 - June 2008
Skills
Final Cut Pro, Adobe Creative Suite, Avid
Education
University of Central Florida 2004 — 2008
Bachelors, radio/television
Bright House Networks May 2013 - Present
Bright House Networks October 2013 - Present
Convergys November 2011 - Present
Bright House Networks May 2013 - October 2013
Convergys November 2011 - May 2013
Target August 2010 - November 2011
Capture and Edit May 2010 - December 2010
University of Central Florida April 2008 - October 2010
Hotseat Chassis January 2010 - May 2010
University of Central Florida April 2008 - January 2010
Skills
Human-Computer..., Human Factors, Good Interpersonal..., Simulations, Task Analysis, Experimental Design, Research Design, SPSS, Usability Testing, Psychology, PowerPoint, Cognition, Statistics, Human Computer..., Microsoft Excel, Microsoft Word, Data Analysis, Ergonomics, Mac OSX, Windows 7, iOS
Education
University of Central Florida 2004 — 2009
Bachelors of Arts, Psychology
University of Central Florida
Bachelor of Arts, PsychologySummer 2009; Human Factors
Regions Financial Corporation May 2010 - Present
Regions Financial Corporation June 2008 - May 2010
Colonial Properties Trust May 2005 - June 2008
Bright House Networks June 1999 - May 2005
Skills
Finance, Consumer Lending, Financial Analysis, Banking, Mortgage Lending, Loans, Microsoft Excel, Analysis, Real Estate Economics, Forecasting, Strategic Planning, Cash Flow Forecasting, Real Estate, Budgets, Mortgage Banking, Strategic Financial..., Mergers, Financial Modeling, Management, Asset Management, Portfolio Management, Process Improvement
Education
University of Alabama 1998 — 1999
Master of Science (M.S.), Finance
University of Alabama 1994 — 1998
Bachelor of Science (B.S.), Finance
Gallaudet University August 2015 - Present
ASL Services Inc. April 2014 - Present
Valencia College 2013 - Present
Inova Health System 2011 - Present
Professional Hearing Services June 2013 - June 2014
Gallaudet University September 2010 - June 2013
Orange County Public Schools August 2009 - August 2010
Bright House Networks April 2006 - August 2010
Skills
Research, Clinical Research, Teaching, Public Speaking, Higher Education, Microsoft Office, Data Analysis, Community Outreach, Healthcare, Statistics, PowerPoint, Technical Writing, American Sign Language, Microsoft Excel, Microsoft Word, SPSS, Grant Writing, Psychology, Spanish, Nonprofits, Hospitals, Editing, Tutoring, Treatment, Pediatrics, Audiology
Education
Gallaudet University 2012 — 2016
Doctor of Philosophy (Ph.D.), Hearing, Speech and Language Science
Gallaudet University 2010 — 2014
Doctor of Clinical Audiology (Au.D.), Audiology
Gallaudet University 2010 — 2012
Master of Science, Hearing, Speech and Language Science
University of Central Florida 2007 — 2009
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
Valencia College 2004 — 2006
Associates of Arts, Sign Language Interpretation
Turner Broadcasting Inc June 2008 - Present
NCC Media (formerly National Cable Communications) October 2007 - June 2008
BRIGHT HOUSE NETWORKS April 2004 - September 2007
TELEMUNDO CHANNEL 51 January 2002 - December 2002
LOCALS NEWS June 2000 - December 2000
Education
Universidad Complutense de Madrid 2007 — 2009
Master's, Communication inside the Organization
Universidad Autónoma de Occidente 1997 — 2002
Bachelor's, Communications & Journalism
BBVA Compass October 2011 - Present
BBVA Compass May 2011 - August 2012
University of Alabama at Birmingham August 2007 - May 2011
Bright House Networks July 2006 - August 2007
Charter Communications June 2001 - July 2006
Skills
Databases, SharePoint, Access, SQL, Microsoft SQL Server, Business Intelligence, Management, Process Improvement, Oracle, Vendor Management, Database Design, Program Management, Analysis, Visio, Integration, Customer Service, Data Warehousing, Data Migration, Microsoft Excel, Software Documentation, Software Project..., MS Project, Networking, Quality Assurance, Business Analysis, Software Development, Business Process, Database Administration, Data Analysis, Excel, SQL Server, Statistics, Quality Control, Software Quality Control, Data Modeling, Data Integration, Data Mining, Data Management, Disaster Recovery, Visual Basic, Crystal Reports, Requirements Gathering, Requirements Analysis, Project Management, Defect Tracking, Quality Management, Enterprise Risk..., Engineering Management, Mathematical Modeling, SAS
Education
University of Alabama at Birmingham 2008 — 2010
MSE, Information Engineering Management
Miles College 1996 — 2001
BS, Mathematics and Computer Science
Bright House Networks February 2010 - Present
Currently seeking new position January 2010 - February 2010
Summit Consulting March 1998 - January 2010
Skills
Marketing Strategy, Social Media, Marketing, Public Relations, Marketing Communications, Social Media Marketing, Email Marketing
Education
University of Central Florida 1988 — 1990
Communications, R/TV
Bright House Networks August 2012 - Present
Bright House Networks March 2010 - August 2012
Stratus Technology Services December 2009 - March 2010
Saris Technologies April 2000 - December 2009
Skills
Microsoft SQL Server, XML, .NET, SQL, Project Management, Programming, Linux, Team Leadership, JavaScript, Troubleshooting
Education
University of Central Florida 1994 — 1998
Communications AD/PR, Minor in Computer Science
Bright House Networks July 2006 - Present
Internetwork Integration, Inc. (INT2) 2001 - 2005
Scientific Atlanta 1999 - 2001
Enzian Technology, Inc. 1994 - 1996
Skills
VOD, Systems Engineering, Project Management, TCP/IP, System Architecture, Integration, Troubleshooting, Network Engineering, Network Design, Process Improvement, Routers, Routing, Cisco Technologies, Organizational...
Education
University of Central Florida
Bachelor of Science (B.S.), Computer Science
Trinity Medical Center May 2012 - Present
Trinity Medical Center June 2010 - May 2012
Bright House Networks 2007 - 2010
HealthSouth 2005 - 2006
Skills
Hospitals, Finance, Budgets, General Ledger, Financial Analysis, Mergers, Forecasting, Mergers & Acquisitions, Financial Reporting, Internal Controls, Accounting, Managerial Finance, Accounts Receivable, GAAP
Education
University of Alabama 1992 — 1996
Bachelor of Science, Accounting
Bright House Networks March 2006 - Present
Trendline Marketing January 2000 - April 2003
Skills
Long Distance, Telecommunications, Metro Ethernet, VoIP, MPLS, Ethernet, Managed Services, Telephony, IP, SIP, SIP Trunking, Co-location, Wireless, T1, Computer Network..., Call Center, Solution Selling, Network Design
Education
University of Central Florida 1990 — 1992
Aerospace Engineering
WFTV September 2013 - Present
WOFL Fox35 News May 2012 - September 2013
Bright House Networks August 2009 - April 2012
WVUA-TV January 2006 - May 2009
Skills
Video, Non-linear Editing, Broadcast, Television, Broadcast Television, Avid, Final Cut Pro, Camera, Multimedia, Videography, Video Editing
Education
University of Alabama 2005 — 2009
Bachelor of Arts (BA), Telecommunication and Film
Bright House Networks March 2006 - Present
Accenture August 2001 - March 2006
Skills
Essbase, Process Improvement, Financial Modeling, Hyperion Enterprise, Variance Analysis, Forecasting, Financial Analysis
Education
University of Florida 2003 — 2004
MBA
University of Central Florida 1997 — 2001
BSBA, Finance
Bright House Networks February 2013 - Present
CEMEX October 2011 - September 2012
CEMEX December 2008 - October 2011
CEMEX December 2006 - December 2008
CEMEX July 2005 - November 2006
Marriott Vacation Club International November 2002 - May 2005
ORANGE COUNTY FIRE RESCUE August 2001 - September 2002
Skills
Forecasting, Budget Process, Financial Analysis, Strategic Planning, Strategic Financial..., Financial Reporting, Human Resources, Compensation & Benefit, Fixed Assets
Education
University of Phoenix, Florida 2002 — 2004
MBA, Business Administration
Universidad de Puerto Rico 1996 — 2001
Bachelor, Business Administration, Office System and a Minor Human Resources
Bright House Networks February 2007 - Present
Drake Beam Morin August 2002 - January 2007
Skills
Forecasting, Financial Analysis, Financial Reporting, Variance Analysis, Budgets, Hyperion Enterprise, Financial Modeling, Strategic Planning, Strategic Financial..., Managerial Finance, Essbase, Process Improvement, PeopleSoft, Business Analysis
Education
University of Central Florida 2009 — 2012
MBA
University of Central Florida 2003 — 2006
BS, Management
Disney ABC Television Group October 2012 - Present
Bright House Networks November 1999 - Present
Clear Channel Communications May 1998 - August 2000
Guoxin Lucent Technologies Network Technologies Co., Ltd. May 1998 - November 1999
Skills
Microsoft Office, Navic Interactive..., Seachange, Eclipse, Visible World, Advertising, Trafficking, Marketing Communications, Media Relations, Event Management, Radio Host, Marketing, Marketing Strategy, Management, Commercials, Press Releases
Education
University of Central Florida 1996 — 1998
Bachelor's Degree, Organizational Communication
University of North Florida 1993 — 1996
Bright House Networks October 2012 - Present
Southern HealthCare Management February 2007 - October 2012
Hewitt Associates August 2001 - February 2007
Skills
FMLA, Human Resources, Benefits Administration, Employee Benefits, Employee Relations, ADP Payroll, HRIS, New Hire Orientations, Onboarding, Leadership, Leave Administration, Policy, Team Building
Education
University of Central Florida
Optum July 2015 - Present
Connextions March 2013 - June 2015
NBC/The Golf Channel June 2012 - March 2013
Bright House Networks December 2010 - August 2011
CenturyLink March 2004 - December 2010
Sprint Nextel June 2002 - March 2004
Florida Department of Law Enforcement April 1999 - June 2002
Naval Air Warfare Center August 1997 - April 1999
Skills
Network Administration, Network Engineering, IP Networking, Routers, Switches, OSI Model, BGP, EIGRP, OSPF, VPN, CCNP, CCNA, A+ Certified, VLAN, STP, Metro Ethernet, ATM, Frame Relay, Serial Communications, ACL, QoS, MPLS, IPv4, IPv6, Cisco, Juniper, Firewalls, Adtran, Calix, Alcatel, Networking, IP, DSL, ATM networks, WAN, Cisco Routers, Cisco Technologies
Education
University of Central Florida 1991 — 1995
Bachelor of Arts (B.A.), English
University of Central Florida
Nielsen August 2013 - January 2015
Bright House Networks September 2005 - July 2013
Mortgage Network January 2005 - August 2005
Skills
Typing, Microsoft Office, Pro Tools, Final Cut Pro, Apple OS, News Writing, Audio Editing, Recruiting, Employee Training, Social Media, Customer Service..., Technical Support, Operations Management, Project Management
Education
Webster University 2012 — 2013
Master's Degree, Human Resources Management/Personnel Administration, General
University of Central Florida 2009 — 2011
Bachelor of Arts (B.A.), Interdisciplinary Studies/Mass Communications
Valencia Community College 2007 — 2010
Associate of Science (A.S.), Music Production Technology
Bright House Networks May 2005 - Present
Skills
Customer Service, Management, Telecommunications, Team Leadership, Leadership, Process Improvement, Call Centers, Troubleshooting, Team Building, Customer Satisfaction
Education
University of Alabama at Birmingham 1988 — 1994
Psychology w/ Business minor
United States Air Force February 2012 - Present
Bright House Networks August 2007 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Valencia College
Computer Programming & Analyst, Computer Programming, 3.91
University of Central Florida
Software Development
Bright House Networks May 2005 - Present
Education
University of Alabama at Birmingham
Psychology
Bright House Networks June 2008 - Present
Education
University of Alabama at Birmingham
Master’s Degree, Electrical and Electronics Engineering