Bright House Networks
Industry: Telecom company
DescriptionBright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider in the United States. The company served more than 2.2 million customers. Headquarters: Syracuse, New York, United States CEO: Steve Miron (2011–) Founded: 2003 Ceased operations: 18 May 2016 Parent organizations: Charter Communications, Advance Publications, Charter Communications Operating LLC Subsidiaries: Bright House Networks Information Services (California), LLC,
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1,845 Bright House Networks employees in database. Find out everything there's to know about Bright House Networks employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bright House Networks Employees
Tilly's April 2013 - August 2014
Bright House Networks August 2012 - May 2014
Skills
Cash Handling Experience, Customer Service, Cash Register, Organization, Team Leadership, Sales, Teamwork, Patience, Customer Satisfaction, Customer Oriented, Customer Experience
Education
Southeastern University 2014 — 2018
Multidisciplinary Studies, Ministry, Freshman
Polk State College 2012 — 2014
Associate's degree, Dual Enrollment
Tenoroc High School 2010 — 2014
Bright House Networks November 2012 - Present
Bright House Networks February 2006 - November 2012
Skills
Telecommunications, Broadband, IP, VoIP, IPTV, VOD, Wireless, Ethernet, Call Centers, Telephony, TCP/IP, Troubleshooting, Computer Network..., Cisco Technologies, DOCSIS, Mobile Devices, Routers, Switches, Network Design, Cable Television, DSL, Fiber Optics, Network Engineering, Cabling, Networking, MPLS, LAN-WAN, Cisco IOS, WAN, Network Architecture, Routing, System Deployment, SIP, Optical Fiber, Wireless Networking, T1, WiFi, DWDM, OSPF, ATM networks, Metro Ethernet, Internet Services, SNMP, Cables
Education
San Joaquin Valley College-Bakersfield 2002 — 2004
Associate of Science (A.S.), Information Technology
Imperial Marketing representing Mopar Vehicle Protection Service Contracts March 2012 - Present
Bright House Networks April 2001 - March 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing, Sales, Customer Satisfaction, Account Management, Sales Process
Education
Schoolcraft College 2000 — 2001
Studied Liberal Arts/Criminal Justice
Blueprint Consulting Services July 2015 - Present
Bright House Networks August 2014 - May 2015
Convergys March 2013 - August 2014
IT consultant Self Employed September 2005 - February 2014
Connextions 2012 - 2013
Digital Risk October 2011 - October 2012
Orion Cyber Cafe September 2005 - July 2012
Skills
Computer Repair, Computer Technology, Information Technology, Customer Service, Management, Troubleshooting, Windows 7, Technical Support, Windows XP, Networking, Microsoft Exchange, Hardware, Software Installation, Network Administration, Operating Systems, IT Service Management, Program Management, Windows Vista, Data Analysis, iOS, Microsoft Office, Time Management, System Administration, Computer Hardware, Security, Help Desk Support, IT Management, Vendor Management, Laptops, Microsoft Excel, Windows, Access, Desktop Computers, VMware, IT Operations, Process Improvement, Network Security, Computer Maintenance
Education
Seminole Community College 2010 — 2014
Lake Brantley Highschool 2004 — 2008
Highschool Degree
Bright House Networks August 2015 - Present
Apple July 2013 - August 2015
Skills
Windows, OS X, Java, HTML, C, JavaScript, C, Troubleshooting, XML
Education
University of Central Florida 2014 — 2016
Bachelor's Degree, Software Development, Junior
Seminole State College of Florida 2011 — 2013
Computer Programming and Analysis, Computer Programming, Graduated
Ashley Furniture HomeStore Corporate June 2014 - Present
Wahoo Video Productions April 2008 - Present
Bright House Networks February 2011 - June 2014
Bay News 9 March 2008 - March 2011
Media General March 2006 - March 2008
Cox Media 2003 - 2005
University of Virginia October 2001 - June 2003
Skills
Copywriting, Final Cut Pro, Adobe Creative Suite, After Effects, Photoshop, Avid, Video Production, Television, Video, Copy Editing, Marketing, Producing, Video Editing, Broadcast, Videography, Multimedia, Broadcast Television, Broadcast Journalism, Press Releases, Storytelling, Facebook, Editing, ENPS, Advertising, Creative Direction, Creative Writing, Social Media, Non-linear Editing, Social Media Marketing, Media Production, Commercials, Marketing Communications, Post Production, Writing, Digital Media, New Media, Radio
Education
University of Florida 1996 — 1999
Bachelor's degree, Mass Communication/Media Studies
Saint Leo University 2012 — 2014
Master of Business Administration (MBA), Marketing
Virginia Commonwealth University 2002 — 2003
Public Relations, Advertising, and Applied Communication
Anellco Diversified January 2013 - Present
Anellco Diversified January 2013 - Present
Bright House Networks 2004 - 2012
TECO Energy 1985 - 2004
Skills
HR Policies, Employee Benefits, Talent Management, FMLA, Benefits Administration, Leadership Development, Team Building, Onboarding
Education
Saint Leo University 1994 — 1998
Bachelor of Business Administration (B.B.A.)
USF
Independent Consultant November 2011 - Present
Greenway Automotve Group November 2011 - October 2012
BlueChip Energy March 2011 - September 2011
Bright House Networks March 2009 - December 2010
Progress Energy 2008 - 2009
The Evans Group April 2006 - May 2008
Fiserv 2000 - 2005
U. S. Army August 1989 - January 1994
Skills
Strategic Planning, Project Management, Press Releases, Editing, SEO, Graphic Design, Email Marketing, Website Development, Copy Editing, Social Media Marketing, Digital Marketing, Copywriting, Blogging, Marketing Research, eCRM, Social CRM, Social Media ROI, Social Media Best..., Bit.ly, Social Listening, Google Insights, SEOmoz, Alexa, Press Release..., Social News, Weblogs, Digital Culture, Pinterest, Klout, TweetDeck, Hootsuite, Google Alerts, Collateral, Marketing Strategy, Lead Generation, Online Advertising, Marketing Communications, SEM, Conversion Tracking, Keyword Generation, Word Tracker, Press Release Submission, Social Media, Marketing, B2B, Management, Online Marketing, Web Analytics, Advertising, Direct Marketing
Education
Seminole Community College 2013 — 2017
Associate of Arts and Sciences (A.A.S.)
University of Phoenix 2004 — 2009
BSBM
London High School 1982 — 1986
Diploma
Bright House Networks June 2015 - Present
Bloomberg BNA August 2014 - May 2015
Orlando Business Journal December 2008 - August 2014
Skills
Social Media Marketing, Mobile Marketing, Social Media, Public Relations, New Business Development, Advertising, Social Networking, Sales, Press Releases, Account Management, Online Marketing, Online Advertising, Digital Marketing, Email Marketing, Facebook, Digital Media, Blogging
Education
University of Central Florida 2004 — 2006
Bachelor of Arts (B.A.), Marketing, Mass Communication, Digital Media
Seminole State College of Florida 2002 — 2004
Associate of Arts (A.A.)
ComputerGeekz.com January 2001 - Present
Data Recovery Geekz January 2012 - January 2014
DTIData March 2006 - March 2012
Bright House Networks March 2010 - August 2010
Knight Enterprises March 2000 - March 2002
American Compusystems December 1998 - March 2000
Skills
Internet Strategy, Data Recovery, Software Development, Information Technology, Internet Services, Social Media Marketing, Hard Drives, Search Engine Technology, Search Engine Ranking, Google Analytics, Google Webmaster Tools, Google Adwords, Wordpress, Blogging, Technical Writing, Technical Documentation, Ubuntu, Windows 7, Windows Server, iPhone Support, Android, Customer Service, Technical Staff..., Computer Hardware, Microsoft Office, Microsoft Exchange, RAID, VMware, PREMIS, Landing Page..., Keywording, WordPress, Software Installation, SEO, Organic Search, Keyword Research, Link Building, SEO copywriting, Management, Web Design, Technical Support
Education
St. Petersburg College
Bright House Networks August 2010 - Present
Connexion Technologies November 2008 - February 2010
Skills
Telecommunications, VoIP, Call Centers, Wireless, Telephony, IP, Ethernet, Computer Network..., Broadband, Avaya, Cabling, DSL, LAN-WAN, Switches, Routers, Network Design, Managed Services
Education
Lake Howell High School 1986 — 1989
Seminole Community College
Bright House Networks October 2013 - Present
Adventist Health Systems July 2013 - October 2013
Citi June 2012 - June 2013
Pinnacle Family of CompaniesO June 2009 - May 2012
Fairwinds Credit Union July 2008 - June 2009
Skills
Accounting, Financial Statements, Data Entry, Journal Entries, Bank Reconciliation, Teamwork, Financial Accounting, Microsoft Excel, Account Reconciliation, General Ledger, Outlook, PowerPoint, Variance Analysis, Customer Service, Training, Finance
Education
University of Central Florida 2015 — 2017
Professional MBA
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Accounting
Seminole Community College 2007 — 2010
Associate of Arts (AA), Business/Commerce, General
Bright House Networks February 2014 - Present
Bright House Networks October 2012 - February 2014
Skills
Sales, Management, Social Perceptiveness, Business Networking, Telecommunications, Sales Process, Leadership, Networking, Project Management, Wireless, IP Phones, VoIP, Prospecting Skills, Door to Door, Direct Sales, Sales Presentations, Sales Management, Commercial Sales, Ownership, Closing Abilities, Qualifying Prospects, Account Management, Customer Service, Breakdance
Education
Schoolcraft College 2004 — 2006
Incomplete, Sociology; English
Canton High School 2000 — 2004
Gelmtree Advertising October 2005 - Present
SCORE Chapter 414 2006 - Present
Advertising Pie 2005 - Present
Bright House Networks 2002 - 2005
Comcast 1997 - 2002
The New York Times 1987 - 1995
Skills
Advertising, Marketing, Email Marketing, Copywriting, Media Buying, Online Advertising, Newsletters, Direct Mail, Social Media Marketing, Public Speaking, Advertising Sales, Marketing Strategy, Radio, Interactive Marketing, Mobile Marketing, Small Business, Media Planning, Web Marketing, Marketing Research, Radio Advertising, Direct Marketing, Commercials, Television, PPC, Google Adwords, Digital Strategy, B2B Marketing, Competitive Analysis, Digital Media, Social Networking, SEO, SEM, Selling, Video Production, Consultants, Proofreading, Budgets, Integrated Marketing, Brand Development, Lead Generation, Marketing Communications, Facebook, Digital Marketing, Relationship Marketing, Brand Awareness, New Media, Budgeting, Consultancy, Writing, Television Advertising
Education
University of Central Florida 1983 — 1987
B.A., Radio/Television with emphasis on advertising
Seminole State College of Florida 1980 — 1982
A.A.
University of Central Florida
Bachelor's Degree, Radio/TV
Bright House Networks April 2008 - August 2008
U. S. Army June 1990 - June 2004
United States Army June 1990 - June 2004
Skills
Microsoft Office, Microsoft Excel, Construction Safety, Construction Management, Military Operations, Military Experience, Medical Terminology, Medical Education, Childcare, Child Development, Physical Therapy, Security, First Aid, Force Protection, AED, Military Training, Military Logistics, Weapons, Army, EMT, Intelligence Analysis, Personal Protection, Vital Signs, Personal Security, Close Protection, First Responder, EKG, Firearms, Security Training, Security Operations, Direct Patient Care, Supervisory Skills, Homeland Security, Command, Operational Planning, National Security, Medical Records, Executive Protection, Critical Thinking, Hazardous Materials, Physical Security, Appointment Scheduling, Combat Life Saver, Emergency Management, Supervisory Experience, Emergency Medicine, Disaster Response, Patrol, Surveillance, Electronic Warfare
Education
Santa Barbara City College 2011 — 2014
Associate's Degree, Medical/Clinical Assistant, 3,65
Sedgwick August 2014 - Present
Lithia Motors December 2011 - May 2014
Lithia Motors May 2011 - December 2011
Bright House Networks February 2007 - December 2010
Bright House Networks September 2003 - February 2007
Eastern Virginia Medical School September 1999 - July 2003
Skills
Workers' Compensation..., Employee Relations, Performance Management, Coaching, Mentoring Of Staff, Team Building, Call Center, Customer Service, Troubleshooting, Human Resources, Training, Leadership, Call Centers, Team Leadership, Time Management, Customer Satisfaction, Management, Program Management, Customer Experience, Negotiation, Quality Assurance, Process Improvement, Project Management, Telecommunications, Networking, Outlook, Customer Retention, CRM, Analysis, Microsoft Office, Cross-functional Team..., Strategic Planning, Project Planning, Technical Support, Leadership Development, Budgets, Change Management, Software Documentation, Recruiting, Vendor Management, Operations Management, Interviews, Workers Compensation, Drug Policy, Policy Analysis
Education
The University of Georgia 1993 — 1997
BA, History
Southern Oregon University 2011 — 2012
Professional Certificates, Human Resources
Jones/NCTI 2008 — 2011
Professional Certificates, Cable Broadband & Supervision
Valencia Community College 2004 — 2005
Microcomputer Repairer/Installer Certificate, Computer Engineering Technology
Bowlmor AMF October 2014 - Present
Shoe Carnival March 2012 - October 2014
The outlets at Castle Rock August 2011 - September 2011
Convergys May 2010 - March 2011
Fts Usa October 2009 - May 2010
Bright House Networks September 2006 - August 2009
Direct General Auto Insurance October 2005 - September 2006
Toys R Us March 2005 - November 2005
Skills
Customer Service, Computers, Cash Handling Experience, Cash Management, Retail Sales, Cashiering, File Management, New Hire Training, Management, Leadership, Daily Reports, Problem Solving, Microsoft Office, Loss Prevention, Retail, Visual Merchandising, Customer Satisfaction, Inventory Management, Sales, Merchandising, Inventory Control
Education
Seminole State College 2011 — 2011
Basic AA
Seminole Community College 2004 — 2004
440/CSR Insurance License, 440/CSR
Lake Brantley High School 1999 — 2003
Diploma, four year diploma
Pinellas County Government January 2014 - Present
Bright House Networks June 2001 - January 2014
BrightHouse 2001 - January 2014
Second Century Communications March 2000 - May 2001
Tech Data 1996 - 2000
Skills
Linux, A+ Certified, Shell Scripting, Solaris, Cisco Technologies, TCP/IP, Cisco IOS, Servers, Unix, Network Administration, DNS, Network Engineering, Firewalls, Security, Routers, Ethernet, IP, Network Security, Routing
Education
St. Petersburg College 1991 — 2008
PODS January 2014 - Present
SuperMedia LLC November 2012 - October 2013
DialAmerica February 2012 - April 2012
Bright House Networks May 2006 - February 2011
Skills
Customer Service, certified nursing..., Telecommunications, Data Entry, Collections, Technical Support, Multi Tasking, Operational Excellence, Resolve Issues, Payment Card Processing, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Sales, Team Building, Training, Account Management, Leadership, Troubleshooting
Education
St. Petersburg College 2008 — 2012
have not graduated, Health/Health Care Administration/Management
Southwest Georgia Technical College 2000 — 2001
Certificate, Certified Nursing Assistant
Univision Communications Inc. August 2014 - Present
Bright House Networks October 2012 - August 2014
UFW Foundation November 2011 - September 2012
Radio Campesina Network August 2006 - March 2010
Skills
Spanish, Public Speaking, Editing, Research, Social Media, Journalism, Media Relations, Student Affairs, Strategic Planning, Community Outreach, Higher Education, Program Development, Teaching, Video Production, Public Relations, Facebook, Fundraising, Storytelling, Broadcast
Education
California State University, Bakersfield 1995 — 1997
Bachelor of Arts (B.A.), Spanish Language and Literature
San Diego State University-California State University 1990 — 1994
Bachelor of Arts (B.A.), Spanish Language and Literature
Bright House Networks December 2013 - Present
Bright House Networks April 2013 - November 2013
Bright House Networks August 2011 - April 2013
Bright House Networks April 2009 - August 2011
Bright House Networks April 2008 - March 2009
Bright House Networks March 2006 - April 2008
Skills
Telecommunications, VoIP, Troubleshooting, Telephony, Wireless, IP, Ethernet, Microsoft Office, MPLS, TCP/IP, Photography, ICOMS, Web Development, Photoshop, Video Editing, Sony Vegas Video, BMC Remedy, ACSR, Microsoft Office..., Project Management, Networking, Customer Satisfaction, HTML scripting, Adobe Creative Suite, Product Delivery, Network Provisioning, Network Troubleshooting, Business Networking, E911
Education
St. Petersburg College 2001 — 2003
Largo High School 1998 — 2001
Bright House Networks June 2014 - Present
Windstream Communications March 2011 - Present
Integra Telecom May 2008 - January 2011
Equilliance 2004 - 2008
Skills
Telecommunications, Co-location, SIP Trunking, VOIP PBX, MPLS, Cloud Computing, Hosted Services, Managed Services, DS3, VoIP, Unified Communications, T1, Solution Selling, WAN, Telephony, Internet Services, Private Line, PRI, Long Distance, Metro Ethernet, Ethernet, Direct Sales, Sales Engineering, Wireless, LAN-WAN, SaaS, IP, Optical Fiber, Sales
Education
Santa Barbara City College 1979 — 1981
English Literature & History
Florida Junior College - Jacksonville, FL 1976 — 1978
English Literature & History
Independent Contractor 2009 - Present
Sportech April 2012 - August 2013
Services Taylor Made Inc. May 2009 - November 2009
Avis Budget Group 2006 - 2009
Concord Management 2005 - 2006
Bright House Networks 2003 - 2005
Hytech Communications Inc. 1996 - 2003
Skills
Computer hardware and..., Computer Networks, Bilingual-Spanish, Security, Project Planning, Networking, Troubleshooting, Software Installation, Electricians, Facilities Management, Customer Service, Microsoft Office, Computer Hardware
Education
Southern Technical College 2013 — 2014
Associate of Science (A.S.), Electrical/Electronics Equipment Installation and Repair, General, 3.83
Southern Technical College 2011 — 2013
Associate of Science (A.S.), Applied Electronics Technology & HVAC, 3.56
Colegio Tecnico de Electricidad 1995 — 1996
Certificate, Electrical Technician
Ultimate Medical Academy August 2011 - Present
Toastmasters District 48 July 2012 - May 2013
Toastmasters District 47 July 2011 - July 2012
Bright House Networks June 2009 - March 2011
Bright House Networks October 2006 - June 2009
Bright House Networks June 2005 - October 2006
JPMorgan Chase September 2004 - June 2005
JPMorgan Chase June 2003 - September 2004
Lykes Lines Limited April 2000 - April 2002
Lykes Lines Limited October 1997 - April 2000
Skills
Soft Skills, Management Development, Selling Skills, Coaching, Team Building, Public Speaking, Leadership Development, Instructional Design, Performance Management, Employee Engagement, Staff Development, Training, Management, Employee Training, Leadership, Customer Satisfaction, Time Management, Customer Service, Sales, Small Business, Marketing, Entrepreneurship
Education
Saint Leo University 2012 — 2013
MBA, Human Resources Management and Services
Saint Leo University 2004 — 2006
BA, Management
Viamedia February 2015 - Present
Cox Media March 2014 - February 2015
WTSP - Gannett Broadcasting January 2013 - March 2014
The Joy FM January 2012 - January 2013
Long Bar Marketing - Actionable Results Based Media Research August 2010 - January 2013
Unique Option, LLC January 2011 - June 2011
WTTA November 2009 - May 2010
Bright House Networks May 2006 - November 2009
Tampa Bay Inconnect February 1997 - April 2006
Time Warner Cable August 1992 - February 1997
Skills
Sales Management, Advertising Sales, Media Research, Marketing Research, Qualitative Research, New Business Development, New Media, Digital Media, Leadership Development, Media Buying, Television, Social Media, Sponsorship, Media Planning, Digital Marketing, Digital Signage, Marketing Strategy, B2B, Online Advertising, Mobile Marketing, Broadcast, Sports Marketing, Television Research, Strategic Analysis, Nielsen Data, Simmons, Scarborough Research, Audience Measurement, Cable Ad Sales Research, Broadcast Management, Visionary Thinking, Strategic Leadership, Commercial Production, PPC, Google Adwords, Google Analytics, Online Marketing, Ad*Views, Arianna, Kantar, Wide Orbit, Strategy, Advertising, Start-ups, Radio, Marketing, Event Management, Analysis, Mass Production, Mobile Devices
Education
University of Florida 1974 — 1975
BSBA, Marketing
St. Petersburg College 1971 — 1973
AS
Dixie Hollins High School 1967 — 1970
HS
Rotors of America Flight Academy November 2014 - Present
JST Management May 2010 - July 2015
Your CFI LLC May 2008 - October 2013
Bright House Networks April 2005 - May 2008
Skills
Aviation, Team Management, Risk Management, Compliance, Microsoft Office, Programming Languages, Sales Management, Team Building, Team Leadership, Hiring Personnel, Staff Development, Employee Training
Education
Saint Leo University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management
Bright House Networks March 2014 - Present
Apple February 2012 - October 2013
Express Scripts October 2011 - February 2012
Pizza Hut March 2009 - February 2012
Eastern Florida State College August 2008 - May 2009
Skills
iOS, SQL, Access, Computer Hardware, Troubleshooting
Education
Seminole State College of Florida
Valencia College
Southwest Florida Water Management District May 2014 - Present
Jabil January 2013 - June 2013
Southwest Florida Water Management District January 2009 - January 2013
Bright House Networks March 2003 - January 2009
Time Warner Inc. September 1990 - February 2003
Skills
Project management, Blackberry Enterprise..., 2 Way Digital Radio..., Active Directory..., Microsoft Exchange..., Microsoft OCS..., Microsoft Exchange, Project Management, Windows Server, Active Directory, Troubleshooting, Cisco Technologies, Routing, Cisco IOS, Switches, Networking, OSPF, VMware ESX, VPN, DNS, LAN-WAN, Network Administration, Servers, Cisco Routers, Routers, System Administration, WAN, Virtualization, XP, Network Design, Windows XP
Education
Roger L Putnam Technical High School
Springfield Technical Community College
Mechanical Engineering
Namaste' Realty LLC February 2014 - Present
Bright House Networks August 2007 - Present
Bright House Networks February 2001 - Present
Bright House Networks September 2010 - December 2013
Skills
Following Instructions, implement instructions..., expert at getting..., able to handle a..., work well under stress..., retentive memory for..., collate data accurately..., classify materials..., getting up before a..., can develop strong..., skilled at striking up..., unusual ability to work..., can plan, initiate,..., keen ability to relate..., listen intently and..., sensitive and..., work well as part of a..., willing to experiment..., ability to improvise on..., recognize and..., excel at problem..., probing questions, well organized, positive self image, product knowledge, naturally persuasive, Customer Service, Product Knowledge, Sales, English, Training, PowerPoint, Microsoft Excel, Advertising, Management, Microsoft Word, Social Media, Advertising Sales, Negotiation, Inventory Management, Sales Presentations, Account Management, Selling, Social Media Marketing, Salesforce.com, Online Marketing, Online Advertising, Digital Media, Marketing Strategy
Education
Rutgers, The State University of New Jersey-New Brunswick 1983 — 1988
Home Economics/Child Studies
Providence Management Company October 2014 - Present
YES! Communities April 2013 - Present
Williams Grocery and Supply April 2010 - Present
Colonial Properties Trust September 2011 - March 2013
Colonial Properties Trust February 2007 - March 2010
Southern Progress Corporation April 2004 - February 2007
Bright House Networks May 2003 - April 2004
Skills
Accounting
Education
Samford University 2003 — 2005
Master's degree, Accounting
University of Alabama 2000 — 2002
Bachelor's degree, Accounting
Bright House Networks February 2015 - Present
Bright House Networks 2006 - 2014
Skills
Telecommunications, Team Building, Change Management, Sales, Customer Retention, Workforce Management, Project Management, Customer Experience, Sales Operations, Operations Management, Marketing
Education
University of Houston 2001 — 2003
Bachelor of Science (BS), Business Administration, Management and Operations
Sam Houston State University 1999 — 2002
Bachelor of Science (BS), Business Administration, Management and Operations
Verifone July 2015 - Present
Suncoast Solutions December 2012 - Present
Elavon, Inc. September 2010 - November 2012
Elavon, Inc. August 2009 - September 2010
Elavon, Inc. 2008 - 2009
Elavon, Inc. 2007 - 2008
Bright House Networks 2006 - 2007
Florida Hospital of North Pinellas (Helen Ellis Memorial Hospital) 2005 - 2006
Stay at Home Parent 2001 - 2006
AT&T Global Services 1998 - 2001
Skills
Quality Assurance, Training, Web Development, Web Design, Regression Testing, Rational Quality Manager, Test Scripts, Linux, Windows, Customer Service, Process Improvement, Camtasia, Dreamweaver, Integration, Help Desk Support, Software Development, Software Documentation, Testing, Business Analysis, Unix, Team Leadership, Vendor Management, Payment Card Processing, Test Cases, SQL, Microsoft SQL Server, Databases, Test Planning, Management, JavaScript, Operating Systems, Oracle, SDLC, Web Applications, Visio, ASP.NET, SharePoint, Requirements Analysis, PL/SQL, Agile Methodologies, CSS, User Acceptance Testing, IIS, T-SQL, Software Project..., Software Quality..., Requirements Gathering
Education
St. Petersburg College 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Technology Management- Business Information Systems, 3.5 GPA
St. Petersburg College 2002 — 2006
Associate of Science (A.S.), Health Information Management
St. Petersburg College 1995 — 1997
Associate of Science (A.S.), Communication - American Sign Language, 3.0
Bright House Networks March 2015 - Present
Autism Early Interventions Clinic July 2013 - Present
Bright House Networks June 2014 - March 2015
Publix Super Markets March 2013 - July 2014
Publix Super Markets September 2011 - March 2013
Publix Super Markets March 2010 - September 2011
Education
Osceola Fundamental High School 2007 — 2011
Diploma; Cum Laude
St. Petersburg College
WellCare Health Plans July 2014 - Present
PM Power Data November 2012 - Present
Nolan Power Group, LLC October 2011 - July 2013
iControl Systems USA, LLC December 2009 - November 2011
iControl Systems USA, LLC November 2009 - July 2010
Bright House Networks May 2000 - December 2009
Time Warner Cable May 1996 - May 2000
Skills
New Business Development, Product Development, Sales Management, Project Management, Account Management, Leadership, Customer Service, Contract Negotiation, Marketing, Cross-functional Team..., Forecasting, Management, Negotiation, Pricing, Operations Management, Competitive Analysis, Team Building, P&L Management, Business Planning, Strategic Planning
Education
Saint Leo University
Bachelor's degree, Accounting
Lion's Teeth Soccer Blog February 2015 - Present
Bright House Networks February 2007 - Present
Good News Jail & Prison Ministry June 2011 - June 2011
i - Rongo Medi - Soft Corporation December 2010 - June 2011
Bright House Networks April 2005 - February 2007
BCT February 2003 - April 2005
Circuit City August 2002 - February 2003
TSA October 2001 - July 2002
Dictaphone September 1998 - August 2001
Best Buy March 1997 - September 1998
Skills
Style Guides, Adobe Creative Suite, FrameMaker, CMS, Dreamweaver, SEO, Troubleshooting, Adobe Acrobat, Social Media, Multimedia, Newsletters, HTML, CSS, InDesign, Photoshop
Education
University of Central Florida 1989 — 1990
Bachelor's degree, Technical Communications
Seminole Community College 1987 — 1988
Associate of Arts (A.A.), English Language and Literature, General
Bright House Networks November 1995 - Present
Skills
Call Centers, Wireless, VoIP, Telecommunications, Customer Satisfaction, Customer Retention, Managed Services, Broadband, Vendor Management, Customer Experience, Telephony, Technical Support, IP, Avaya Technologies, Networking, Account Management, Process Improvement, Management
Education
Schoolcraft College
Walt Disney Parks and Resorts Technology June 2013 - Present
CIBER May 2010 - June 2013
Bright House Networks January 2010 - March 2010
McMurry May 2009 - September 2009
Cyrus June 2007 - April 2009
Next Horizon October 2005 - June 2007
Flawless Execution August 2006 - May 2007
Apecor July 2005 - December 2006
CME Gamelabs January 2005 - June 2005
Wired Science October 2004 - December 2004
Skills
HTML, CSS, JavaScript, jQuery, AngularJS, HTML 5, CSS3, JSON, Photoshop, User Experience, Web Design, Web Development, Web Applications, XML, User Interface Design, Graphic Design, Visual Studio, Digital Media, PHP, ASP.NET, ASP, SQL, Content Management, CMS, E-commerce, Adobe Creative Suite, Flash, InDesign, 3D Studio Max, HTML5
Education
University of Central Florida 2002 — 2005
B.A., Digital Media: Internet and Interactive Systems
St. Petersburg College 1999 — 2002
Associate's Degree, Computer Science Electives
Bright House Networks January 2015 - Present
Call Center Performance Delivery 2014 - Present
Convergys 2000 - 2014
Protection One 1996 - 2000
Optex (U.S.A.) Inc. 1992 - 1996
Skills
Call Center, Business Process..., Team Management, Program Management, Leadership, Cross-functional Team..., Business Development, Coaching, Customer Service, Management, Workforce Management, Training, Team Leadership, Outsourcing, Leadership Development, Talent Management, Analysis, Strategic Partnerships, Capacity Planning, Team Building, Telephony, Start-ups, Forecasting, Metrics, Project Planning, Business Analysis, Talent Acquisition, Six Sigma, Strategic Planning, BPO, Vendor Management, Call Centers
Education
Seminole State College of Florida
Bright House Networks September 2006 - September 2015
H&R Block December 2013 - 2014
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Tax Preparation, Income Tax, Financial Accounting, Sales, Direct Sales, Customer Service, POS, Collections, Access, Marketing, Community Outreach, Team Building, Training, Public Speaking, Social Networking
Education
University of South Florida - Tampa 2013 — 2015
Bachelors, Accounting
St. Petersburg College
Associate's degree, Education
Hillsborough Community College October 2014 - Present
Bright House Networks May 2014 - August 2014
Network People Inc. October 2012 - January 2013
Skills
Troubleshooting, Information Security, Windows, Help Desk Support, Microsoft Office, System Administration, Computer Hardware, Linux, Windows 7, Computer Repair, Network Security, Computer Security, Security, Antivirus, Project Management, Windows Server, Networking, Malware Analysis, Network Administration, Wireless Networking, Cloud Computing, Disaster Recovery, Software Installation, Firewalls
Education
St. Petersburg College 2011 — 2013
Technology Development and Management Bachelor's Degree with Honors, Information Security Assurance
Hillsborough Community College 2008 — 2011
Associate's Degree, Information Technology Security
Bright House Networks June 2015 - Present
Alliant National Title July 2013 - Present
The MENTOR Network April 2013 - May 2015
IMPOWERFL February 2013 - April 2013
Human Services Associates, Inc September 2011 - February 2013
One Hope United March 2008 - August 2011
Family Services of Metro Orlando December 2006 - March 2008
Children's Home Society October 2005 - December 2006
Sears, Roebuck and Co. 2003 - 2004
Domino's Pizza 1999 - 2003
Skills
Information Technology, Network Administration, A+, Network+, Microsoft Office, Wireless Networking, Visual Basic, Training, System Administration, Operating Systems, Cisco IOS, Program Management, Program Evaluation, Case Management, Child Welfare, Social Services, Case Managment, Crisis Intervention, Adolescents, Nonprofits, Program Development, Mental Health, Mental Health Counseling, Family Therapy, Volunteer Management, Grant Writing, Project Management, Family Services, Strategic Planning, Coaching, Psychotherapy, Staff Management, Marketing, Client Relations Skills, Quality Assurance, Sales, Staff Development, Customer Service, Budgets, Program Direction, Compliance, Process Improvement, Strategic Policy..., Hiring, Data Analysis
Education
Seminole State College of Florida 2014 — 2016
Bachelor's Degree, Information Technology
Argosy University 2009 — 2011
Master of Science, Management
University of Central Florida 2003 — 2005
Bachelor of Arts, Psychology
AAA February 2015 - Present
Brownstone Law Appellate Law Firm March 2014 - August 2014
Bright House Networks November 2013 - February 2014
Mobile Apps One June 2012 - October 2013
Evision Worldwide March 2011 - August 2012
Sears Holdings Corporation November 2009 - March 2011
Marriott Hotels October 2008 - June 2010
WEB SOLUTIONS OF AMERICA 2007 - October 2008
PRECISION PLAY MEDIA 2005 - 2006
MINDCOMET CORPORATION January 2005 - May 2005
Skills
PPC, SEO, Email Marketing, Affiliate Marketing, Project Management, SEM, Web Analytics, Google Analytics, Online Advertising, Digital Marketing, Web Marketing, Conversion Optimization, E-commerce, Google Adwords, Mobile Marketing, Landing Page..., Social Media Marketing, Search Advertising, Keyword Research, Organic Search, Online Reputation..., Omniture, Content Management, Online Marketing, Advertising, Yahoo Search Marketing, Web Design, Competitive Analysis
Education
SSC 1997 — 1999
AS
Seminole State College of Florida 1993 — 1995
Associate of Arts (A.A.), Computer Science
CMC-Americas, Tata Consulting September 2014 - Present
Stefanini March 2013 - August 2014
Bright House Networks April 2011 - March 2013
Bright House Networks April 2011 - March 2013
PwC May 2006 - December 2010
PwC January 2001 - April 2006
Western Atlas Logging Services October 1999 - September 2000
Skills
Global Delivery, Project Management, Vendor Management, Program Management, SDLC, MS Project, Troubleshooting, Management, Testing, Change Management, Team Leadership, Networking, Training, Analysis, Risk Management, Wireless, Integration, SAP, System Deployment, PMP
Education
PMI
PMP, valid to July 2015
St. Petersburg College
Lean Six Sigma Green Belt Certificate, Project Management
US ARMY Intelligence School
Diploma - Graduate, Electronic Repairer
University of Florida
Associate of Arts, Liberal Arts and Sciences
University of South Florida
BSME, Mechanical Engineering
University of Florida 2011 - Present
Freelance February 2010 - January 2011
Media Convergence Lab @ UCF February 2009 - September 2009
Institute for Simulation & Training @ UCF May 2009 - August 2009
Media Convergence Lab @ UCF May 2009 - August 2009
University of Central Florida January 2009 - May 2009
Robert Half International May 2006 - July 2007
Bright House Networks September 2005 - April 2006
Education
University of Central Florida 2007 — 2009
BA, Digital Media (Digital Interactive Systems)
St. Petersburg College 2005 — 2007
AA, Communications
Lakeside Assembly of God January 2011 - Present
Design4 Marketing Communications August 2008 - December 2010
Bright House Networks April 2006 - September 2008
Influence Living April 2005 - October 2006
Greeneway Church March 2003 - May 2006
Southeastern University April 2004 - March 2005
Skills
Video Production, Press Releases, Broadcast, Video, Entertainment, Television
Education
Southeastern University 2000 — 2004
Bachelors of Science, Leadership and Communication
Bright House Networks January 2014 - Present
Bright House Networks January 1999 - December 2013
Sprint United Telephone Florida October 1988 - December 1998
Sarasota Herald Tribune January 1985 - September 1988
Sarasota Herald-Tribune March 1982 - December 1984
Punta Gorda Daily Herald News January 1980 - February 1982
Skills
Marketing Communications, Advertising, Marketing, Community Outreach, Social Media, Media Relations, Telecommunications, Public Relations, Editing, Press Releases, Newspapers, Fundraising, Marketing Strategy, Newsletters, Copywriting
Education
Sewanee-The University of the South 1976 — 1979
BA, Comparative Religion
Lowes June 2015 - Present
Bright House Networks March 2013 - April 2015
Skills
Store Management, Retail Sales, Inventory Control, Inventory Management, Planograms, Shrinkage, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Sales Management, Customer Satisfaction, Customer Retention, Customer Experience, Account Management, Sales Process, Customer Service, Telecommunications, Leadership, Team Building, Team Leadership
Education
Schoolcraft College 2005 — 2007
Associate of Arts (AA), Accounting
Schoolcraft College 2005 — 2007
Associate of Arts (A.A.), Business/Commerce, General
Bright House Networks 2014 - 2015
Education
Specs Howard School of Media Arts 2011 — 2012
Radio and Television
Bright House Networks December 2004 - Present
Bright House Networks April 2011 - December 2012
Bright House Networks April 2009 - April 2011
Bright House Networks August 2007 - April 2009
Bright House Networks February 2005 - August 2007
Bright House Networks December 2004 - February 2005
Skills
Troubleshooting, Network Engineering, Computer Network..., Networking, Technical Support, Cisco Technologies, Cisco IOS, IP, TCP/IP, Broadband, Routers, Network Administration, WAN, DNS, Metro Ethernet, Nagios, Switches, VPN, LAN-WAN, Windows, BMC Remedy, Ethernet, CA Spectrum, Change Management, BGP, Home Networking, Mac OS X, Technical Leadership, Solarwinds, Routing, Network Security, OSPF, Firewalls, Network Design, VoIP, Wireless Networking, Peregrine, Product Support, RCA, Orion, WiFi, Long-term Customer..., OS X, Network Operations, Cisco, Cisco Routers, Ruckus SCG, Cisco Prime
Education
Saint Leo University 2008 — 2010
Bachelor’s Degree, Business Administration and Management, General, 3.46 GPA
Pinellas Park High School 1997 — 2001
High School Diploma, General Studies
Kool 2 B Kind September 2013 - Present
Bright House Networks May 2015 - Present
Alpha Advisors December 2014 - January 2015
Career Athletes August 2014 - January 2015
YMCA April 2011 - November 2014
Skills
Public Speaking, Higher Education, Event Planning, Fundraising, Teamwork, Critical Thinking, Facebook, Social Media, Social Networking, Editing, Creative Writing, Leadership, Time Management, Microsoft Word, Social Media Marketing, Microsoft Office, PowerPoint, Microsoft Excel
Education
Southeastern University 2012 — 2016
Bachelor's Degree, Finance/Marketing, Junior
Southeastern University 2012 — 2016
BS, Finance and Marketing
Bright House Networks February 2014 - Present
Anthony Wesa's Aquarium Sales & Service May 2002 - February 2014
Lincoln Technical Institute August 2010 - November 2010
Chase June 2004 - April 2008
Skills
Social Networking, Sales, Public Speaking, Budgets, Project Management, Social Media Marketing, Sales Management, Marketing Strategy, New Business Development, PowerPoint, Data Entry, Outlook
Education
Lincoln Technical Institute- Fern Park, Fl 2010 — 2010
Certificate / Diploma, Expanded Functions Dental Assistant w/ X-Rays
Seminole Community College 2003 — 2003
Diploma, High School Equivalence Certificate Program
J & E Restaurant Supply October 2008 - Present
Bright House Networks February 2003 - October 2006
Skills
Project Management, Team Building, Customer Service, Direct Sales, Construction, Solution Selling, Salesforce.com, B2B, Marketing, Account Management, Team Leadership, Customer Satisfaction, Project Planning, Sales, New Business Development, Sales Management, Leadership, Marketing Strategy
Education
San Joaquin Valley College-Bakersfield 2009 — 2011
Associate of Science (A.S.), HVAC - Commercial Refrigeration
San Joaquin Valley College-Bakersfield 2008 — 2010
Associate’s Degree
Bright House Networks August 2013 - Present
Panda Security October 2008 - March 2013
The Grand Reserve at Maitland Park January 2006 - September 2008
Skills
Java, JavaScript, C++, HTML, C#, Microsoft SQL Server, XML, C, Linux, Operating Systems, Windows, Windows 7, Cloud Computing, Network Security, System Administration, Network Administration, Databases, Testing, Technical Support, Windows XP, Antivirus, Microsoft Exchange, Microsoft Office, Computer Security, Database Administration, Web Applications, Security, Windows Server, Leadership, Advertising, Customer Service, Sales, Telecommunications, Team Leadership, Data Center, Call Centers, Salesforce.com, Customer Satisfaction, Direct Sales, Management, Professional Services, Training, Networking
Education
University of Central Florida 2007 — 2009
Bachelor of Science (BS), Psychology
Seminole State College 2005 — 2007
Associate of Arts (A.A.), Psychology
GSE AudioVisual, Inc. October 2013 - Present
GSE Audio Visual January 2012 - October 2013
Bright House Networks February 2011 - January 2012
Skills
Trade Shows, Management, Event Management, Marketing Communications, Marketing, Social Media Marketing, Event Planning, Advertising, Email Marketing, Leadership
Education
Seminole State College of Florida 2015 — 2017
Associate's degree, Early Childhood Education and Teaching
Maestro Health January 2015 - July 2015
Zeus E-Juice, Inc. January 2014 - December 2014
Bright House Networks March 2004 - August 2013
Software Spectrum October 1999 - October 2003
Chase Paymentech June 1997 - October 1999
Republic Bank May 1995 - July 1998
Bank of America March 1994 - May 1995
Skills
Project Management, Change Management, Integration, Operations Management, Quality Assurance, Vendor Management, Process Improvement, Program Management, Business Analysis, Cross-functional Team..., Telecommunications, Strategic Planning, Requirements Analysis, Outsourcing, MS Project, Visio, VoIP, Data Center, Cisco Technologies, Unix, Disaster Recovery, Call Centers, Cloud Computing, IT Management, Software Development, Troubleshooting, Business Process, Security, SDLC, Networking, Enterprise Architecture, TCP/IP, SaaS, IP, Ethernet, Team Leadership, Product Management, PMP, Wireless, Management, Team Building, Enterprise Software, ITIL, Managed Services, PMO, System Deployment
Education
Salem International University 2011 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management
Salem International University 2008 — 2010
Master of Business Administration (MBA), International Business
Warren National University 2004 — 2008
Bachelor's of Science, Management of Technology
University of Phoenix 2001 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
University of Toledo 1988 — 1989
Bright House Networks April 2015 - Present
Bright House Networks October 2013 - April 2015
Bright House Networks April 2011 - October 2013
Skills
Telecommunications, Customer Service, Management, Project Management, Sales, Leadership, Team Leadership, Wireless, Account Management, Troubleshooting
Education
Sinclair Community College 1993 — 1997
Business Administration, Management and Operations
37 South Consulting January 2012 - Present
Valencia College August 2010 - January 2013
Orlando Health November 2009 - August 2011
Orlando Health March 2008 - April 2010
Bright House Networks September 2006 - March 2008
Orlando Sentinel Communications 2004 - 2006
Pink Tulip Invitations January 2004 - November 2004
Skills
Copywriting, SEO, Online Marketing, SEM, Proofreading, Social Media Marketing, Digital Marketing, Marketing Strategy, Internal Communications, Advertising Campaign..., Online Advertising, Website Management, Content Development, Marketing, Strategy, Social Media, Strategic Communications, Market Research, B2B, Marketing Communications, Digital Media, Public Speaking, Social Networking, Brand Development..., Online Reputation..., Interactive Marketing..., Brand Development, Media Relations, Public Relations, Leadership, E-commerce, Direct Mail, Event Management, Interactive Advertising, Advertising, Search Engine Ranking, Strategic Planning, Analytics, Web Analytics, Market Planning, Website Development
Education
Southern Methodist University 1999 — 2003
BA, Creative Advertising: Copywriting
The University of Texas at Austin 2003 — 2004
MA, Advertising: Consumer Behavior
The University of British Columbia 2007 — 2008
Certificate of Achievement, Web Analytics
Bright House Networks September 2002 - Present
Uhaul February 1996 - September 1999
Skills
Sales, Telecommunications, Direct Sales, Customer Retention, VoIP, Customer Service, Team Building, Sales Presentations, Team Leadership, Account Management, Call Centers, Sales Process, Customer Satisfaction, Customer Experience, B2B, Wireless, Networking, Managed Services, Product Management, Cross-functional Team..., Management, Coaching
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business w/ concentration in Project Management
Santa Barbara Business College-Bakersfield 2009 — 2011
Associate of Science (AS), Business Administration
Bright House Business Solutions June 2015 - Present
Bright House Networks January 2014 - June 2015
Clear Channel Outdoor March 2012 - August 2013
Clear Channel Outdoor June 2006 - March 2012
Clear Channel Outdoor / Quantum Structure & Design April 2005 - June 2006
Skills
Digital Media, Outdoor Advertising, Advertising, Digital Marketing, Advertising Sales, OOH, Media Planning, Media Buying, Business Sales
Education
Seminole State College
Business Administration and Management, General
Whole Foods Market 2015 - Present
Whole Foods Market 2014 - 2015
Bright House Networks 2013 - 2014
KingsIsle Entertainment 2012 - 2014
NCSOFT 2011 - 2012
NCSOFT 2009 - 2011
Blizzard Entertainment 2007 - 2009
Skills
Microsoft SQL Server, SQL Server Management..., SCSM, SCOM, Windows Server, Powershell, MySQL, Oracle, Basware, Kofax, PeopleSoft Financial, ReconNet, Tidal Enterprise..., RightNow, Customer Support, Online Fraud, Linux, Toad, SAP BPC, Kanban, Microsoft Excel, HTML, CSS, Graphic Design, Web Design, WordPress, Photoshop, 3D Studio Max, MMORPG, Game Design, Video Games, MMO
Education
Savannah College of Art and Design 2002 — 2006
Bachelor of Fine Arts (BFA), Game and Interactive Media Design
Private Investment Firm July 2014 - Present
Genband August 2013 - July 2014
Bright House Networks March 2008 - July 2013
Ring 9, Inc. June 2006 - March 2008
Nielsen Media Research November 2003 - June 2006
Skills
Telecommunications, Telecommunications..., Unix Administration, SIP Trunking, VoIP protocols SIP, SIP, NCP, Cisco VoIP, Media Gateways, Softswitch, SCCP, IP, OSPF, Cisco Routers
Education
St. Petersburg College 2001 — 2003
Network Engineering, 4.0
Tampa Technical Institute 1999 — 2001
Computer Engineering, Electrical Engineering, 3.8
FULL TIME STUDENT January 2014 - Present
2-1-1 Tampa Bay Cares September 2014 - April 2015
Motivated Career Professional May 2014 - July 2014
Boley Centers August 2013 - May 2014
Bright House Networks April 2011 - May 2013
Bright House Networks June 2007 - April 2011
Bright House Networks November 2005 - June 2007
Pinellas County Sheriff's Office September 2002 - November 2005
United States Marine Corps February 1994 - March 1995
Skills
Time Management, Telecommunications, Network Security, Troubleshooting, Computer Repair, Call Center, Network Administration, IP, Call Centers, Customer Service, HFC, Project Management, Customer Satisfaction, Active Directory, Broadband, VoIP, DOCSIS, CMTS, QAM, DNCS, Switched Digital Video, Cable Broadband, Cable Networks, Digital Cable, Networking, Security, Routers, Technical Support, Computer Hardware, LAN-WAN, Telephony, Internet Services, World Class Customer..., Dedicated Internet, Connectivity Solutions, Cross-functional Team..., Digital Telephony, Training, Resourceful..., Outstanding people..., Call Center Development, Highly motivated..., Critical Thinking, Exceptional mentor &..., Computer Network..., Avaya, ICOMS, Metro Ethernet, Cabling, Cable Television
Education
St. Petersburg College 2013 — 2016
Bachelor of Arts (B.A.), Environmental Science
Seminole High 1991 — 1993
General Education, Criminology
Tech Data August 2015 - Present
Coca-Cola Enterprises June 2015 - August 2015
Bright House Networks December 2008 - May 2015
GunnAllen Financial 2005 - 2008
IBM Global Services May 1998 - June 2005
MCI 1994 - 1998
Skills
Project Management, Business Intelligence, Visio, Business Analysis, SharePoint, Data Warehousing, SDLC, Testing, Oracle, Requirements Analysis, T-SQL, Microsoft SQL Server, Software Development, Agile Methodologies, Software Documentation, ETL, Solution Architecture, PL/SQL, Databases, CRM, Business Objects, C#, .NET
Education
University of South Florida - College of Business Administration 1994 — 1998
B.S, Management and Information Systems
St. Petersburg College 1989 — 1991
A.A., Graphic Design, Business Administration
Dunedin High School 1986 — 1989
Diploma
Skycrest Christian School 1984 — 1989
Bright House Networks January 2015 - Present
290th Joint Communications Support Squadron: Florida Air National Guard December 2011 - Present
Best Buy October 2013 - January 2015
Joint Communications Support Element March 2014 - July 2014
Short Block Technologies (SBT) April 2013 - September 2013
Satellites Unlimited Inc. June 2004 - September 2005
Skills
Cisco Routers, Cisco Switches, Integration, Switches, Windows, Satellite Communications, Network Toubleshooting, Active Directory, Network Infrastructure, LAN-WAN, DHCP, Cisco VoIP, SVoIP, Cisco Call Manager, Call Manager Express, Video Conferencing, IPv4, IPv6, DNS, Cat5e, Cat6, Customer Service, Customer Relations, Customer Satisfaction, Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, Outlook, Social Media, AutoCAD, Databases, Microsoft SQL Server, HTML, Microsoft Exchange, Windows Server, Software Installation, Operating System..., Troubleshooting, Cable Television, Cable Television..., Cable Modems, Cable Broadband, Cable Networks
Education
USAF Technical Training School 2012 — 2013
Military Information Systems Technology
Santa Fe Community College 1996 — 1999
Associate of Arts (A.A.), Exercise and Sports Science
Okeechobee High School 1991 — 1995
Diploma
Hyland Software January 2014 - April 2015
Mintek Mobile Data Solutions April 2011 - December 2013
Ultimate Medical Academy - Tampa April 2010 - July 2010
Evolutions Healthcare Systems September 2009 - April 2010
Bright House Networks April 2008 - July 2009
SOFT COMPUTER CONSULTANTS, INC May 2004 - March 2008
Skills
VB.NET Programming, Crystal Reports, Database Administration, Windows, Microsoft Office, Documentation, Troubleshooting, SharePoint, Visual Basic, SQL Server, Database Design, Technical Writing, Data Mining, Web Design, Business Process, Access, Visio, SQL, Excel, Data Analysis, Databases, PowerPoint, SDLC, Process Improvement, Requirements Analysis, MS Project, ASP.NET, Business Analysis, ASP, Requirements Gathering, Testing, Microsoft Excel, Software Documentation, Analysis, Management, Software Development, Microsoft SQL Server, Quality Assurance, Telecommunications
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Science (B.S.), Data Modeling/Warehousing and Database Administration
Valencia College 2000 — 2002
AA, CIS
TECHNICAL EDUCATION CENTER OF OSCEOLA 1999 — 2000
Computer Programming, Visual Basic
Tews Company January 2014 - Present
Options Marketing Group January 2010 - November 2013
Total Marketing Concepts February 2008 - December 2009
Bright House Networks March 2007 - February 2008
Unbound Mortgage Corpoation May 2006 - December 2006
Convergys September 2004 - May 2006
Skills
Office Administration, Administrative..., Office Management, Invoicing, Outlook, Telephone Skills, Accurate Data Entry, Supervisory Experience, Experienced Sales..., Powerful Communicator, Microsoft Office, Exceed Sales Goals, Exceeding Expectations, New Customer..., Exceeding Customer..., Exceeding Quotas, Handle Multiple..., Solution Development, Resolving Issues, Team Effectiveness, Work Well Independently, Work well without..., Works well in a team, Works well individually, Works Well in Groups
Education
Seminole State College of Florida 2003 — 2005
Associate's Degree, Publice Safety, 3.25
Seminole High School 2001 — 2003
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.75
Pinellas County Government June 2015 - Present
Pinellas County Government January 2014 - June 2015
Bright House Networks May 2013 - January 2014
Bright House Networks May 2006 - May 2013
United States Marine Corps June 2000 - June 2004
Skills
Servers, Networking, DNS, Network Administration, Troubleshooting, Switches
Education
Saint Leo University 2004 — 2009
Bachelors of Science, Computer Information Systems
Dimension Data September 2014 - Present
All Children's Hospital November 2013 - September 2014
Bright House Networks June 2013 - November 2013
REEL-TEK ENTERPRISES, LLC October 2012 - June 2013
Presidio Networked Solutions June 2007 - June 2012
Kent Technologies 2006 - 2007
Time Warner Cable 2001 - 2006
Kent Technologies 1997 - 2001
Skills
Project Management, Project Planning, ITIL, System Deployment, Cisco Call Manager, Unified Communications, VMware, Information Technology, Managed Services, Disaster Recovery, Network Architecture, LAN-WAN, Switches, Wireless, Virtualization, Cloud Computing, WAN, Integration, Network Engineering, Network Design, Salesforce.com, Cisco Technologies, VoIP, Infrastructure, Data Center
Education
St. Petersburg College
Bright House Networks March 2014 - Present
Brooks International February 2013 - November 2013
Signpost January 2012 - January 2013
Dow AgroSciences August 2011 - January 2012
Best Buy August 2005 - November 2011
Red Light Management January 2010 - June 2010
State Theatre June 2009 - July 2009
Paris Securities, Member NYSE July 2004 - August 2004
Skills
Digital Marketing, Marketing Analytics, Business Intelligence, Market Research, Online Advertising, Social Media Marketing, Marketing, Online Marketing, Digital Media, Public Relations, Customer Service, Microsoft Excel, Economics, Social Networking, Marketing Management, Social Media, Press Releases, Photography, Research, Microsoft Office, Investment Strategies, Financial Analysis, Competitive Intelligence, Team Management, iOS, Android, Adobe Lightroom, Non-profit Volunteer, Essbase
Education
Rutgers, The State University of New Jersey-New Brunswick 2006 — 2010
Bachelor of Science (B.S.), Environmental and Business Economics
CenturyLink June 2015 - Present
Bright House Networks July 2013 - July 2015
CenturyLink 2015 - 2015
Element Telecom April 2013 - May 2013
Windstream Communications June 2010 - January 2013
Total Marketing Concepts, Inc 2008 - 2010
i-Tech Support, Inc. July 2006 - May 2008
Trinsic Communications 2005 - 2005
Deltacom February 2001 - December 2004
Intermedia 1999 - 2000
Skills
Ethernet, Cisco Call Manager, Professional Services, Salesforce.com, Cloud Computing, Managed Services, Sales Management, Cisco Technologies, Data Center, Selling, VoIP, Telecommunications, Direct Sales, WAN, Wireless, Unified Communications, Security, MPLS, Co-location, Virtualization, SIP, T1, Network Design, Enterprise Software, IP, Team Building, Sales, Telephony, Sales Operations, Network Security, SaaS, Call Center, Disaster Recovery, Vendor Management, Account Management, Solution Selling, VPN, TDM, Routers, Networking, Network Engineering, Sales Process, Servers, SIP Trunking, Channel Partners, Metro Ethernet, DSL, LAN-WAN, PRI, Network Architecture
Education
Seminole State College of Florida
United Airlines September 2013 - Present
Bright House Networks September 2005 - September 2013
United Airlines June 1989 - April 2003
Skills
Computing, Engineering, Ethernet, Process Improvement, Program Management, Project Management, Switches, Telecommunications, Troubleshooting, Visio, VoIP, Wireless, Routers, Call Centers, Aircraft
Education
Southeastern Oklahoma State University 1982 — 1984
Bachelor of Science, Aviation Maintenance Management
Spartan School Of Aeronautics 1980 — 1981
Associate, Aviation Maintenance
Bright House Networks January 2011 - Present
Computer Generated Solutions November 2008 - January 2011
Edge Access, Inc February 2008 - November 2008
Coast Communicaitons August 2006 - February 2008
XO Communications 2003 - 2005
XO Communications 2002 - 2003
XO Communications 2000 - 2002
Skills
Telecommunications, Troubleshooting, VoIP, Software Installation, Data Center, Managed Services, Technical Support, Ethernet, MPLS, Management, Windows, Cloud Computing, Vendor Management, Networking, SaaS, Call Centers, SIP Trunking, CRM, Sales, Salesforce.com, Unified Communications, Customer Service, T1, Co-location, Linux System..., GNU/Linux, Load Balancing, PHP, Java, JavaScript, Java Enterprise Edition, JavaSE, Android Development, iOS Development, Objective-C, Python, Zope, Open Source Software, MySQL, Relational Databases, Version Control
Education
St. Petersburg College 1992 — 2002
AA
saint petersburg college
Bright House Networks September 2005 - Present
Sprint February 1992 - April 2004
Skills
Onboarding, Applicant Tracking..., Recruiting, Talent Acquisition, Employee Relations, Human Resources, Technical Recruiting, College Recruiting, Talent Management, Performance Management, Sourcing, HRIS, Call Centers, Temporary Placement, Internet Recruiting
Education
Katherine Gibbs Business College
Business/Office Automation/Technology/Data Entry
Seminole Community College
Bright House Networks March 2014 - Present
Freelance November 2009 - Present
Florida Center for Instructional Technology March 2011 - July 2011
Swurve Media Corp February 2010 - September 2010
Florida Center for Instructional Technology January 2007 - August 2009
Cuppa June 2006 - January 2007
Bubbleworld.com March 2006 - September 2006
Homestead Ventures LLC January 2005 - January 2006
Skills
Animation, Maya, Photoshop, Premiere, Illustrator, CSS, Layout, Graphics, Photography, HTML, Video, Film, Image Editing, Computer Animation, Storyboarding, Character Animation, After Effects
Education
AnimationMentor.com 2007 — 2008
Techinal, Animation- Character Animation
Savannah College of Art and Design 2001 — 2003
BFA, Animation
University of Central Florida 1998 — 2000
A. A., Art/ Animation
Bright House Networks October 2014 - Present
MC Press Online 2000 - Present
Retail Technologies Corporation (RTC) February 2013 - October 2014
Disney Vacation Club July 2012 - February 2013
Bright House Networks April 2008 - June 2012
Philips Medical Systems May 2006 - April 2008
Fidelity IFS August 2004 - May 2006
The Lehigh Group 1999 - 2004
Priority Healthcare Corp. 1998 - 1999
Allen-Stevens Corp. 1989 - 1998
Skills
SQL, Visio, Databases, Programming, Windows, Business Analysis, XML, Software Development, Microsoft SQL Server, HTML, Project Management, Java, SDLC, Troubleshooting, SharePoint, Business Intelligence, Management, JavaScript, Database Design, Team Leadership, Disaster Recovery, ERP, IBM iSeries, Software Documentation, Process Improvement, Business Process, Integration, Software Project..., EDI, Access, Requirements Analysis, IT Management, Cloud Computing, Systems Analysis, Technical Writing, SAP, MS Project, Data Warehousing, Testing
Education
Seminole State College of Florida 2014 — 2018
Information Technology
Hazleton High School 1982 — 1985
Lansdale Catholic High School 1981 — 1982
Bright House Networks December 2005 - Present
Federal Reserve Bank of Atlanta June 1999 - July 2004
United Way of Central Alabama 1998 - 1999
Skills
Management, Public Speaking, Strategic Planning, Social Media, Media Relations, Marketing Strategy, Public Relations, Internal Communications, Event Planning, Corporate Communications, Strategic Communications, Marketing Communications, Marketing, Social Media Marketing, Leadership, Fundraising, Community Outreach, Nonprofits, Program Management, Event Management, Team Building, Analysis, Training
Education
Spelman College 1992 — 1996
Bachelor's of Science, Economics
Ramsay High School
Bright House Networks June 2006 - Present
City of Tampa Police Department 1998 - 2006
Tampa Police Department 1983 - 1998
Skills
Media Relations, Crisis Communications, Corporate Communications, Strategic Communications, Public Relations, Internal Communications, Crisis Management, Press Releases, Spokesperson, Public Affairs, Social Media Marketing, Speech Writing, Public Policy, Social Media, Strategic Planning, Community Development, Journalism, Newsletters, Editing, Publicity, Copywriting, Public Speaking, Event Planning, Government, Event Management, Marketing Communications, Broadcast, Web Content, Reputation Management, Radio, Social Networking, Blogging, Email Marketing, Content Management
Education
Saint Leo University 2002 — 2006
Bachelor of Arts, Business Adminstration
Bright House Networks January 2011 - Present
JamBar,LLC January 2010 - Present
NAAAHR May 2009 - December 2012
Hilton Grand Vacations April 2008 - December 2010
Clearpoint Resources 2007 - 2008
IKON Office Solutions 2005 - 2007
Sears 2004 - 2005
Samsung Electronics America 2001 - 2004
State Farm Insurance 1997 - 2000
Skills
Succession Planning, Human Resources, Leadership, Strategy, Employee Relations, Onboarding, Talent Management, Employee Engagement, Strategic HR, Workforce Planning, FMLA, Organizational..., Leadership Development, Conflict Resolution, Training, Coaching, HR Consulting, Organizational..., SPHR, Deferred Compensation, Management, Personnel Management
Education
Rutgers University-New Brunswick 1995 — 1999
MHRM, Human Resources Management
Rutgers University-New Brunswick 1991 — 1995
BS, Business Mgmt
Bright House Networks November 2011 - Present
Nokia Siemens Networks January 1979 - November 2011
Siemens Information Systems Ltd January 1984 - August 2006
Skills
VoIP, Switches, Telephony, Troubleshooting, Networking, Telecommunications, Testing, Routing, Wireless, TCP/IP, Communications Audits, Technical Writing, TDM, IP, SIP, Software Installation, QoS, Computer Network..., Operating Systems, Ethernet, LTE, IMS
Education
Seminole Community College 1977 — 1979
Industrial Electronics, Electrical, Electronics and Communications Engineering
Lake Howell High School 1975 — 1977
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Bright House Networks February 2011 - Present
eMason, Inc. October 2010 - January 2011
Bankers Insurance March 2005 - September 2010
Verizon 1993 - 2001
Skills
.NET, JavaScript, Visio, System Administration, Software Documentation, XML, C#, Web Services, Databases, Software Development, SOA, SQL, Oracle, Agile Methodologies, Business Analysis, SharePoint, SDLC
Education
University of Tampa 1997 — 1999
MBA, MIS
Saint Peter's University 1988 — 1993
BS, Computer Science
Cable Business Services July 2014 - Present
School's Out Lunch, Inc - Non Profit January 2012 - Present
Comcast Business Services April 2013 - July 2014
Cable Business Services November 2011 - January 2013
Cable Business Services September 2009 - July 2011
Time Warner Cable Business Class December 2006 - September 2009
Bright House Networks March 2004 - December 2006
Time Warner Cable October 2000 - March 2004
US Navy February 1986 - January 1994
Skills
Strategy, Telecommunications, Leadership, Management, Sales Management, Competitive Analysis, Business Strategy, Selling, Process Improvement, VoIP, Program Management, CRM, Forecasting, Cold Calling, Training, Sales, Managed Services, Sales Process, Account Management, Strategic Planning, Operations Management, Recruiting, Solution Selling, Business Planning, Enterprise Software, Marketing, Strategic Partnerships, Business Development, P&L Management, Talent Acquisition, Executive Management, Marketing Strategy, Talent Management, Start-ups, Affiliate Management, Telecommunication..., Cables, Project Planning, Talent Assessment, Cable, Budgets, Negotiation, Coaching, Employee Training, Telecommunications Sales, Recruitment/Retention, Sales Recruitment, Salesforce.com, Sales Operations, Liferay
Education
Massachusetts Institute of Technology, MITx 2012 — 2015
Continuing Education - Online
St. Petersburg College 1992 — 1996
MCDBA
US Navy 1986 — 1989
Hospital Corpsman
Bright House Networks December 2010 - Present
Urban Trust Bank September 2009 - December 2010
City of Orlando August 2007 - August 2009
City of Casselberry August 2001 - August 2007
Asystek December 1999 - August 2001
RTC 1997 - 1999
Skills
Security, Process Improvement, Disaster Recovery, Active Directory, Vendor Management, Cisco Technologies, Cisco Routers, Cisco Certified, Networking, DNS, VoIP, Servers, Network Administration, Troubleshooting, Windows Server, VPN
Education
University of Phoenix 2004 — 2006
B.S. in I.T., Information Tech Mgt
Santa Fe Community College 1987 — 1991
Associates Degree, Engineering, 3.2
Bright House Networks March 2010 - Present
Misner Networks LLC July 2007 - January 2009
Albertsons January 2001 - September 2006
Skills
Routers, Cisco IOS, Networking, CCNA, Cisco Technologies, Routing, Switches, Network Administration, Unix, BGP, TCP/IP, VPN, VoIP, WAN, Troubleshooting, DWDM, Switching, Software Installation, Windows Server, Hardware, Routing Protocols, Computer Network..., Technical Support, CCNP, Network Engineering, Network Design, LAN-WAN, SDH, Python, CA Spectrum, CA Infrastructure..., OSS, IP, Linux, Infrastructure, Enterprise Software, Service Delivery, Telecommunications
Education
St. Petersburg College 2002 — 2006
Associate in Science, Cisco Certified Network Professional / CompTIA Network+
Cisco Regional Networking Academy 2002 — 2005
CCNP Program Completion & CCIE Classes
Cisco Local Networking Academy 2000 — 2002
CCNA Program Completion
Cape Coral High School 1998 — 2002
High School Diploma
Bright House Networks June 2009 - Present
Verizon Data Services August 1998 - December 2008
Verizon 1998 - 2008
Education
Saint Leo University 2006 — 2008
MBA, Business Administration
University of South Florida 1997 — 1999
BS, Information Systems Management
Bright House Networks November 2007 - Present
Bright House Networks April 2001 - November 2007
Bright House Networks April 2000 - April 2001
Fletcher Music Centers January 1992 - December 1999
Skills
Call Center, Training, Leadership Development, Team Leadership, Project Management, Team Building, Vendor Management, Process Improvement, Telecommunications, Operations Management, Performance Management, Business Strategy, Project Planning, Program Management, Strategic Planning, Call Centers, Leadership, Customer Service, Coaching, Sales, Employee Relations, Product Management, Budgets, Management, Troubleshooting, Customer Satisfaction, Cross-functional Team..., Customer Retention, Account Management, Customer Experience, Strategy, Change Management, Human Resources, Wireless, CRM, Recruiting, Employee Training, Direct Sales, Organizational..., Sales Management, Onboarding, Sales Operations, Employee Engagement, Talent Acquisition, Talent Management, Executive Management, Time Management, Selling, Workforce Planning, Sales Process
Education
St. Petersburg College
University of Florida
WATN-TV September 2013 - Present
Bright House Networks November 2012 - August 2013
Fox News Channel June 2012 - November 2012
Cox Newspapers February 2011 - June 2012
Hearst Television June 2010 - January 2011
Abercrombie & Fitch August 2007 - May 2010
Skills
Multimedia Journalism, Real Estate, Broadcast Television, Newspaper, Journalism, Writing, Editing, Media Production, Newspapers, News Writing, Public Relations, New Media, AP Style, Breaking News, Media Relations, Broadcast, Press Releases, Blogging, Copy Editing, Radio Broadcasting, Final Cut Pro, Radio, ENPS, Online Journalism, Video Production, Digital Media, Editorial
Education
Southern Methodist University 2002 — 2006
B.A., Journalism
The Lovett School 1998 — 2002
High School
Bright House Networks March 2012 - Present
Bright House Networks March 2011 - March 2012
Bright House Networks November 2009 - March 2011
Bright House Networks November 2006 - November 2009
The Golden Rule Foundation. Maitland August 2005 - November 2006
Scherer Inc May 1999 - July 2005
Teikyo Loretto Heights University February 1996 - August 1997
AIESEC March 1990 - June 1995
Exxon Corporation June 1994 - January 1995
Banco Cafetero June 1993 - December 1993
Skills
Telecommunications, Marketing Communications, Strategic Planning, Marketing Strategy, Strategic Partnerships, Product Marketing, Marketing, Team Building, Advertising, Call Center, Press Releases, Account Management, Social Media, Digital Media, Online Marketing, Media Relations, Customer Retention, Email Marketing, Public Relations, Lead Generation, Management, Leadership, Strategy, Sales, Budgets, Market Planning, Product Development, Trade Shows, Marketing Management, Creative Direction, Sponsorship
Education
Southern New Hampshire University
M.S, International Business
Eafit University 1990 — 1995
B.S, Business Administration
Bright House Networks December 2007 - Present
University of Phoenix January 1998 - Present
BenRoque Consulting Group August 2005 - August 2007
Orange County Public Schools August 2004 - May 2007
Lockheed Martin Enterprise Information Systems March 2003 - April 2004
Lockheed Martin Mission Systems May 2002 - December 2002
Lockheed Martin Information Technology and EIS May 1990 - April 2002
Lockheed Missiles and Space July 1989 - April 1990
Education
Webster University 1990 — 1992
MBA, Management
Southern Illinois University, Edwardsville 1982 — 1988
B.S.B.A., Management
Bright House Networks July 2014 - Present
Syniverse February 2007 - July 2014
PetSmart April 2010 - July 2011
AT&T April 1998 - April 2006
Skills
Telecommunications, Wireless, GSM, Mobile Devices, VoIP, IP, VAS, TCP/IP, LTE, Unix, 3G, Troubleshooting
Education
Snead State Community College 1994 — 1996
Associate's degree, Office Administration
Albertville High School 1989 — 1993
Bright House Networks August 2013 - Present
Bright House Networks December 2009 - August 2013
Bright House Networks May 2006 - June 2008
Skills
Business Intelligence, Direct Sales, Sales, Lead Generation, Sales Process, CRM, Leadership, Strategic Partnerships, Selling, Customer Experience, Competitive Analysis, Product Marketing, Cold Calling, Enterprise Software, New Business Development, Marketing, Telephony, Team Building, Marketing Strategy, Management
Education
Seminole Community College 2004 — 2015
Associate of Arts (AA), General Education
Pilar Ortiz Enterprises LLC June 2014 - Present
An Amazing Organization, Inc. September 2013 - December 2013
Bright House Networks May 2011 - August 2012
Bright House Networks October 2007 - May 2011
Univision and TeleFutura Tampa July 2005 - October 2007
Enterprise Leasing Company April 2003 - July 2005
Skills
Marketing Communications, Marketing Strategy, Email Marketing, Product Marketing, Marketing, Digital Marketing, Social Media Marketing, Advertising, Telecommunications, Competitive Analysis, Account Management, B2B, Online Marketing, Social Media, Direct Marketing, Media Buying, Integrated Marketing, Sales, Creative Direction, Media Planning, Digital Media, Online Advertising
Education
University of Florida 1999 — 2002
Bachelor's degree, Advertising
Santa Fe Community College 1997 — 1999
Associate's degree, Advertising
Bright House Networks October 2010 - Present
Bright House Networks September 2001 - September 2010
Time Warner Cable 1998 - 2001
Skills
Television, Video, Video Editing, Final Cut Pro, Video Production, Broadcast, Non-linear Editing, Avid, Editing, ENPS, Camera, Media Relations, Multimedia, Telecommunications
Education
School of Visual Arts 1988 — 1992
Bachelor of Fine Arts (B.F.A.), Film/Video production
University of Florida 1985 — 1988
Associate of Arts (A.A.)
Herbalife September 2014 - Present
Stryker May 2013 - Present
Bright House Networks September 2006 - May 2013
Keller Williams Realty 2005 - 2007
Xerox / Xerox Capital Services (GE) November 2001 - August 2006
Rue Educational Publishers August 1995 - October 2001
Skills
Customer Retention, Employee Training, Job Coaching, Organization, Time Management, Analytic Problem Solving, Hands-on Problem Solver, Building Relationships, Communication Skills, Technical Ability, Public Relations, Customer Satisfaction, Non-profit Volunteer, Customer Acquisition, Invoicing, Sales, Customer Service, Accounts Receivable, Strategy, Direct Sales, Training, Account Management, Management, Process Improvement, Vendor Management, Team Leadership, Team Building, Cross-functional Team..., Solution Selling, Software Documentation, Coaching, B2B, Analysis, Access, Outlook, Business Process...
Education
St. Petersburg College 1999 — 2001
Associate in Science, Business Administration and Management, General
Le-Vel.com July 2015 - Present
Premier Designs March 2011 - Present
Bright House Networks November 2013 - June 2014
Quill March 2013 - October 2013
Moore Medical Group December 2012 - April 2013
Pierce Atkins Group Real Estate March 2012 - June 2012
Fremco October 2007 - January 2012
Salinas Valley Imaging Center January 2005 - January 2007
Target December 2002 - December 2005
Skills
Process Improvement, Strategic Planning, Operations Management, Healthcare, Team Building, Healthcare Management, Project Management, Budgets, Change Management, Healthcare Information..., Revenue Cycle, Program Management, Cross-functional Team..., Management, Managed Care, Physician Relations, Radiology, CPT, Cpr Certified, Public Relations, Public Speaking, Notary Public, Employee Benefits, Hospitality, Human Resources, ADP Payroll, Customer Service, Events, Recruiting, Leadership, Windows, Microsoft Office, Market Planning, Medical Billing, Medical Practice..., Marketing Communications, Marketing, Marketing Management, Retail, Problem Management, Risk Management, Training, Small Business, Insurance, Sales Management, Time Management, Access, Sales
Education
University of South Florida 2000 — 2002
Associate's degree, Business Administration
American Academy 1996 — 2000
High School Diploma, High School Diploma
Seminole State College
Health/Health Care Administration/Management
Bright House Networks January 2008 - Present
Skills
Account Management, Telecommunications, Marketing Strategy, Sales, Sales Management, Selling
Education
Saint Leo University 2001 — 2005
Bachelors, Business Administration, Marketing
Bright House Networks March 2015 - Present
Self-Employed August 2013 - Present
US Army Corps of Engineers June 2006 - Present
Siemens June 2005 - August 2006
Lake Mary Family Care PA January 2002 - December 2002
Skills
Leadership, Military, Security Clearance, Army, Microsoft Office, National Security, Military Experience, DoD, Combat, Explosives, Military Operations, Afghanistan, Customer Service, Training, Firearms, NATO, Weapons, Management, Information Technology, Sales, CompTIA A+, Direct Sales, Contract Negotiation, Market Research, Wireless Networking, Computer Networking, Computer Proficiency, Computer Hardware, Computer Repair, PC building, Software Installation, Computer Network..., Swing Trading, Business Networking, Network Security, Operational Planning, Combat Engineering
Education
University of Central Florida 2008 — 2010
Bachelor of Arts (BA), International Relations, Political Economy
Seminole State College of Florida 2003 — 2006
Associate's Degree, General Studies
Convergys April 2010 - January 2014
Plan First Financial Solutions March 2006 - April 2007
Bright House Networks June 1999 - October 2005
Skills
Excellent verbal &..., Ability to multi-task..., Flexible & adaptive to..., Team player, Effective time..., Ability to kearn new...
Education
Saint Leo University 1988 — 1993
Bachelor's Degree, Fine Art, Elementary Education, 3.5
Benton County Solid Waste District February 2012 - Present
Our City Radio September 2013 - August 2014
Our City Radio ~ National & Little Rock October 2013 - December 2013
Waste Management 2007 - 2009
Bright House Networks August 2002 - July 2007
Skills
Blogging, Creative Writing, Adobe Creative Suite, Photography, Web Design, Graphic Design, Microsoft Office, Photoshop, Logo Design, PowerPoint, Poetry, Supervisory Experience, Illustration, Blogger, Poet, InDesign, Illustrator, Writing, Online Advertising, Advertising, Social Media, Customer Service, Facebook, Marketing, Public Relations, Public Speaking, Radio, Social Media Marketing, Social Networking, Music
Education
Academy of Art University ~ San Francisco 2009 — 2015
St. Petersburg College 2002 — 2003
Web Design/Graphic Art
St Petersburg Junior College 1983 — 1984
Psychology/Communication
Bright House Networks July 2013 - Present
JPMorgan Chase February 2011 - July 2013
Skills
SQL, SharePoint, JavaScript, Web Development, Systems Analysis, Business Analysis, User Acceptance Testing, VBA, Oracle, Microsoft Excel, Microsoft SQL Server, Software Documentation, Banking, Outlook, Networking, Process Improvement, Java, C++, Teradata, Microsoft Word, Access, Sybase IQ, Unix, Stored Procedures, Shell Scripting
Education
Saint Leo University 2010 — 2011
Bachelor of Science, Computer Information Systems
Saint Leo University 2002 — 2004
BA, Business Administration/Marketing
Nick Smith State Farm February 2015 - Present
Drew Davis Insurance Agency February 2012 - February 2015
Travelers April 2011 - February 2012
CenturyLink July 2010 - April 2011
Bright House Networks January 2006 - November 2009
Skills
Insurance, Sales Management, Training, Insurance Claims, Telecommunications, Managed Services, Sales, Customer Service, Customer Retention, Process Improvement, Risk Management, Account Management, Call Centers, Project Management, Team Building, Customer Satisfaction, Marketing, Marketing Strategy, Analysis
Education
Valencia Community College 1997 — 1999
Associate of Science (A.S.)
Seminole State College of Florida
Business and Information Management
Bright House Networks March 2007 - Present
Bright House Networks April 2002 - March 2007
Bright House Networks September 2000 - April 2002
LABOR READY, INC April 1999 - August 2000
AMERICAN PRINTING SERVICES April 1997 - April 1999
TRANSWORLD SYSTEMS, INC April 1992 - April 1997
Skills
Time Management, Telecommunications, Outlook, ICOMS, Troubleshooting, Networking, Customer Service, Salesforce.com, Microsoft Excel, PowerPoint, Microsoft Word, Employee Benefits, Sales Operations, Payroll, Invoicing
Education
University of Phoenix 2006 — 2008
Master Degree, 2008, Human Resource Mgt
University of Phoenix 2006 — 2008
Master of Management, Human Resource Mgt
University of Phoenix 2002 — 2004
Bachelors Science Business Administration, Business Administration
Sonoma State University 1985 — 1992
Business Adminitration
Bright House Networks January 2009 - April 2013
Bright House Networks July 2007 - January 2009
Bright House Networks April 2006 - July 2007
Sunset Underground January 2002 - January 2005
Global Fulfillment.com January 2001 - January 2002
Global Pipeline January 1999 - January 2001
Skills
Routers, Troubleshooting, Active Directory, Switches, VPN, VoIP, TCP/IP, DNS, Cisco Technologies, Network Administration, Servers, LAN-WAN, BMC Remedy, WAN, System Administration, Wireless Networking, Hardware Installation, Computer Hardware, Hardware Support, Voice of the Customer, ADP Payroll, Windows 7, Windows XP Pro, Windows Vista, Windows 2000, Microsoft Windows 98, Networking, Technical Support, Hardware, Call Centers, Microsoft Exchange, Computer Network..., Microsoft Certified..., Help Desk Support, A+ Certified, Software Installation, Network Engineering, Operating Systems, Network Security, XP
Education
Saint Leo University 2009 — 2011
Bachelor's Degree, Computer Information Systems, 3.8
Bright House Networks December 2014 - Present
Windstream Communications September 2009 - April 2014
Deltacom 2007 - 2009
J.P Turner & Company LLC March 2000 - July 2007
Skills
Long Distance, Co-location, PRI, Hosted Services, SIP Trunking, T1, MPLS, Private Line, Metro Ethernet, Managed Services, Solution Selling, Telephony, Unified Communications, CPE, Adtran, SIP, DS3, VoIP, Telecommunications, Direct Sales
Education
St. John's University
St.Johns University
Bright House Networks August 2004 - September 2014
Crafton Place Assisted Living March 2002 - February 2003
Education
Sanford-Brown Institute-Tampa 2002 — 2003
Medical/Clinical Assistant
Bright House Networks April 2015 - Present
Bright House Networks May 2013 - Present
Convergys May 2011 - April 2013
United States Air Force December 2004 - November 2008
Skills
Computer Hardware, Wireless Networking, Home Networking
Education
Seminole State College of Florida 2012 — 2016
Information Technology
USAA October 2012 - Present
Scentsy, Inc. March 2012 - Present
Bright House Networks August 2010 - October 2012
Publix February 2006 - August 2010
Skills
Microsoft Office, Data Entry, Customer Service, Account Management, Typing, Call Center, Telephone Reception
Education
University of South Florida 2010 — 2012
Bachelor's degree, Criminology
Southwest Florida College 2006 — 2008
Associate of Science (A.S.), Marketing/Marketing Management, General
Bright House Networks 2005 - 2009
Education
Southwest Florida College 2001 — 2003
Computer Systems Networking and Telecommunications
Bright House Networks March 2014 - Present
Staunch Systems June 2009 - March 2014
Skills
SQL, Virtualization, Systems Engineering, Servers, Active Directory, Disaster Recovery, Windows Server, Network Security, SharePoint, TCP/IP, DNS
Education
Santa Fe College 2007 — 2009
Computer/Information Technology Administration and Management
Dealer.com June 2015 - Present
Wavecrest Computing April 2013 - September 2014
Bright House Networks November 2009 - April 2013
Skills
Technical Analysis, Technical Support, Process Improvement, Windows, Troubleshooting, Windows Server, Software, Information Technology
Education
Southern New Hampshire University 2012 — 2013
Bachelor of Arts, English and Creative Writing
University of Alaska Anchorage 2008 — 2009