Minacs Company
Industry: Company
DescriptionMinacs is a business and technology outsourcing company with headquarters in Toronto, Canada; Detroit, United States; and Bangalore, India. CEO: Anil Bhalla (Apr 2014–) Number of employees: 21,000 (2014) Headquarters: Oshawa, Canada Founded: 1981 Parent organizations: Aditya Birla Group, Synnex Subsidiary: Minacs Worldwide Gmbh
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Minacs Employees
Employee
Years
Job
Industry
Joseph Dimacuha Joseph Dimacuha's Minacs Experience January 2008 - October 2008
Job Account Manager Renewals at Veritas
Industry Marketing and Advertising
Experience
Veritas Technologies Corporation April 2015 - Present
Symantec February 2013 - April 2015
Dimacuha Design Co. October 2011 - January 2015
GoodLife Fitness September 2010 - October 2011
Mexx November 2008 - August 2010
Minacs January 2008 - October 2008
Skills
Team Leadership, Customer Service, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Sales, Marketing Communications, Social Media Marketing, Social Media, Retail, Customer Satisfaction, Management
Education
Sheridan College 2008 — 2011
Advance Business Diploma, Marketing and Advertising
St. Joseph Secondary School 2001 — 2005
Veritas Technologies Corporation April 2015 - Present
Symantec February 2013 - April 2015
Dimacuha Design Co. October 2011 - January 2015
GoodLife Fitness September 2010 - October 2011
Mexx November 2008 - August 2010
Minacs January 2008 - October 2008
Skills
Team Leadership, Customer Service, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Business Analysis, Sales, Marketing Communications, Social Media Marketing, Social Media, Retail, Customer Satisfaction, Management
Education
Sheridan College 2008 — 2011
Advance Business Diploma, Marketing and Advertising
St. Joseph Secondary School 2001 — 2005
Tracy Kurtz's Minacs Experience 1998 - 2003
Job Director of Client Services at Prescribe Wellness
Industry Marketing and Advertising
Experience
PrescribeWellness September 2014 - Present
KPA LLC November 2010 - August 2014
ResponseLogix December 2008 - November 2010
Rastar February 2003 - December 2008
Minacs 1998 - 2003
County Seat 1995 - 1998
Lord and Taylor 1989 - 1995
Skills
Account Management, Press Checks, Digital Marketing, Email Marketing, Online Advertising, Social Media Marketing, Salesforce.com, SEM, Lead Generation, B2B, Management, Sales, Marketing Strategy, Direct Marketing, Marketing, Project Management, Marketing Communications, B2B Marketing, Sales Process, Customer Retention, Online Marketing, Product Marketing, Program Management, E-commerce, Competitive Analysis, SEO, Strategic Partnerships, Customer Satisfaction, Sales Operations, Mobile Marketing, New Business Development, Sales Management, Marketing Management, Product Management, PPC, SaaS, Advertising, Business Development, Sales Presentations, Start-ups, Analytics, Selling, Strategy, CRM, Direct Sales, Web Analytics, Team Management, Product Development, Digital Media, Digital Strategy
Education
Milwaukee Area Technical College 2000 — 2002
Associates, Marketing
Milwaukee Area Technical College
Associate's degree, Marketing/Marketing Management, General
PrescribeWellness September 2014 - Present
KPA LLC November 2010 - August 2014
ResponseLogix December 2008 - November 2010
Rastar February 2003 - December 2008
Minacs 1998 - 2003
County Seat 1995 - 1998
Lord and Taylor 1989 - 1995
Skills
Account Management, Press Checks, Digital Marketing, Email Marketing, Online Advertising, Social Media Marketing, Salesforce.com, SEM, Lead Generation, B2B, Management, Sales, Marketing Strategy, Direct Marketing, Marketing, Project Management, Marketing Communications, B2B Marketing, Sales Process, Customer Retention, Online Marketing, Product Marketing, Program Management, E-commerce, Competitive Analysis, SEO, Strategic Partnerships, Customer Satisfaction, Sales Operations, Mobile Marketing, New Business Development, Sales Management, Marketing Management, Product Management, PPC, SaaS, Advertising, Business Development, Sales Presentations, Start-ups, Analytics, Selling, Strategy, CRM, Direct Sales, Web Analytics, Team Management, Product Development, Digital Media, Digital Strategy
Education
Milwaukee Area Technical College 2000 — 2002
Associates, Marketing
Milwaukee Area Technical College
Associate's degree, Marketing/Marketing Management, General
Joe Beusterien's Minacs Experience November 2010 - May 2012
Job IOS & Sales Operations Manager at Minacs Apple
Industry Automotive
Experience
Minacs Apple May 2012 - Present
Minacs November 2010 - May 2012
MINACS September 2009 - February 2012
Convergys May 2004 - August 2009
Skills
Operations Management, Call Centers, Team Management, Sales Operations, CRM, Management, Customer Satisfaction, Customer Retention, Call Center, Customer Experience, Customer Service, Program Management, Vendor Management, Customer Relations, COPC Certification, Leadership, Solution Selling, Team Leadership
Education
University of Michigan 1997 — 2001
BA, Consumer Psychology
Redford Catholic Central 1993 — 1997
Liberal Arts, Math and Spanish Focus
Minacs Apple May 2012 - Present
Minacs November 2010 - May 2012
MINACS September 2009 - February 2012
Convergys May 2004 - August 2009
Skills
Operations Management, Call Centers, Team Management, Sales Operations, CRM, Management, Customer Satisfaction, Customer Retention, Call Center, Customer Experience, Customer Service, Program Management, Vendor Management, Customer Relations, COPC Certification, Leadership, Solution Selling, Team Leadership
Education
University of Michigan 1997 — 2001
BA, Consumer Psychology
Redford Catholic Central 1993 — 1997
Liberal Arts, Math and Spanish Focus
Lyrena Ogburn's Minacs Experience December 2014 - August 2015
Job Customer Service Representative at Minacs
Industry Media Production
Experience
D2BD Productions Inc. February 2010 - Present
Minacs December 2014 - August 2015
Miba AG April 2014 - December 2014
State of Michigan: Secretary of State June 2013 - December 2013
Mike Staff Productions, Inc. July 2012 - June 2013
Radio Shack December 2012 - May 2013
Mr. Alan's Shoes & Sportswear August 2006 - May 2012
CBS Radio October 2007 - January 2009
Skills
Film, Voice Over, Video Editing, Final Cut Pro, Music Videos, Broadcast Television, Radio, Broadcast, Short Films, Videography, Media Production, Camera, Camera Operating, Documentaries, Video
Education
Macomb Community College 2014 — 2014
Production Operator
Specs Howard School of Media Arts 2008 — 2010
Certificate, Radio/Video Concentration
Cousino High School 2003 — 2005
High School Diploma, General Studies
Harrison High School 2001 — 2003
General Studies
D2BD Productions Inc. February 2010 - Present
Minacs December 2014 - August 2015
Miba AG April 2014 - December 2014
State of Michigan: Secretary of State June 2013 - December 2013
Mike Staff Productions, Inc. July 2012 - June 2013
Radio Shack December 2012 - May 2013
Mr. Alan's Shoes & Sportswear August 2006 - May 2012
CBS Radio October 2007 - January 2009
Skills
Film, Voice Over, Video Editing, Final Cut Pro, Music Videos, Broadcast Television, Radio, Broadcast, Short Films, Videography, Media Production, Camera, Camera Operating, Documentaries, Video
Education
Macomb Community College 2014 — 2014
Production Operator
Specs Howard School of Media Arts 2008 — 2010
Certificate, Radio/Video Concentration
Cousino High School 2003 — 2005
High School Diploma, General Studies
Harrison High School 2001 — 2003
General Studies
Corri Erickson Corri Erickson's Minacs Experience January 2006 - August 2011
Job Benefits Administrator at Logicalis
Industry Information Technology and Services
Experience
Logicalis August 2011 - Present
Minacs January 2006 - August 2011
BCN Services October 2003 - January 2006
Oakwood Healthcare- Romulus Adolescent Health Center June 2001 - August 2002
Skills
Benefits Administration, Employee Benefits, Human Resources, FMLA, HRIS, Employee Relations, Onboarding, Open Enrollment, Deferred Compensation, Benefits Negotiation, PeopleSoft, Recruiting, COBRA, Disability Insurance, Corporate Benefits, Microsoft Office, BPO, HRIS Database Management, Flexible Spending..., 401k, Lawson HRIS, Human Resource Planning, Benefits Design, Benefits Analysis, ADP HRB, PEO, Employee Wellness..., Auditing, HIPAA, Social Media, Benefits Management, Management, Vendor Management, Health Insurance, Vision Insurance, Form 5500, Section 125 Plans, Health Savings Accounts, High Deductible Health..., Health Care Reform, Human Resources for..., Human Resource..., Benefit Communication, Dental Insurance, Employee Wellness, Corporate Wellness
Education
Michigan State University 1999 — 2003
Bachelor of Arts, Telecommunications, Information Studies and Digital Media Art
Logicalis August 2011 - Present
Minacs January 2006 - August 2011
BCN Services October 2003 - January 2006
Oakwood Healthcare- Romulus Adolescent Health Center June 2001 - August 2002
Skills
Benefits Administration, Employee Benefits, Human Resources, FMLA, HRIS, Employee Relations, Onboarding, Open Enrollment, Deferred Compensation, Benefits Negotiation, PeopleSoft, Recruiting, COBRA, Disability Insurance, Corporate Benefits, Microsoft Office, BPO, HRIS Database Management, Flexible Spending..., 401k, Lawson HRIS, Human Resource Planning, Benefits Design, Benefits Analysis, ADP HRB, PEO, Employee Wellness..., Auditing, HIPAA, Social Media, Benefits Management, Management, Vendor Management, Health Insurance, Vision Insurance, Form 5500, Section 125 Plans, Health Savings Accounts, High Deductible Health..., Health Care Reform, Human Resources for..., Human Resource..., Benefit Communication, Dental Insurance, Employee Wellness, Corporate Wellness
Education
Michigan State University 1999 — 2003
Bachelor of Arts, Telecommunications, Information Studies and Digital Media Art
Sarah Farrer Sarah Farrer's Minacs Experience July 2005 - July 2006
Job Client Services
Industry Financial Services
Experience
iQor September 2011 - Present
Recovercorp Inc July 2006 - September 2011
Minacs July 2005 - July 2006
Skills
Call Centers, Customer Service, Data Entry, Accounts Receivable, Microsoft Excel, Microsoft Office, Telephone Skills, Customer Satisfaction, Outlook, Microsoft Word, Time Management, Invoicing, Software Documentation, Phone Etiquette, PowerPoint, Process Improvement, Teamwork
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Veterinary Technician, Animal Sciences
Sheridan College 1999 — 2000
Animal Care
iQor September 2011 - Present
Recovercorp Inc July 2006 - September 2011
Minacs July 2005 - July 2006
Skills
Call Centers, Customer Service, Data Entry, Accounts Receivable, Microsoft Excel, Microsoft Office, Telephone Skills, Customer Satisfaction, Outlook, Microsoft Word, Time Management, Invoicing, Software Documentation, Phone Etiquette, PowerPoint, Process Improvement, Teamwork
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Veterinary Technician, Animal Sciences
Sheridan College 1999 — 2000
Animal Care
Justin Trapp Justin Trapp's Minacs Experience August 2011 - June 2012
Job Freelance Associate Creative Director/Copywriter at Team Detroit
Industry Writing and Editing
Experience
WPP February 2013 - Present
The Palace of Auburn Hills June 2012 - February 2013
Minacs August 2011 - June 2012
GlobalHue March 2007 - July 2011
McCann Worldgroup, Detroit 2002 - 2007
McCann Erickson 2002 - 2007
Doner Advertising 1999 - 2001
Doner 1999 - 2001
Skills
Advertising, Experiential Marketing, Copywriting, Outdoor Advertising, Creative Development, Radio, Broadcast, Integrated Marketing, Digital Marketing, Direct Mail, Creative Direction, Relationship Marketing, Fantasy Football, Concept Development, Interactive Advertising, Online Advertising, Creative Strategy, Art Direction, Social Media Marketing, Digital Media, Brand Development, Adobe Creative Suite, Social Media, Television, Digital Strategy, Interactive Marketing, Direct Marketing, Content Strategy, New Media, Mobile Marketing, Media Planning, Media Buying, Email Marketing, Brand Management, Marketing Communications, Branding & Identity, Online Marketing, Content Development, Corporate Branding, Brand Awareness, Press Releases, Campaigns
Education
Michigan State University 1995 — 1999
Bachelor's, Advertising
WPP February 2013 - Present
The Palace of Auburn Hills June 2012 - February 2013
Minacs August 2011 - June 2012
GlobalHue March 2007 - July 2011
McCann Worldgroup, Detroit 2002 - 2007
McCann Erickson 2002 - 2007
Doner Advertising 1999 - 2001
Doner 1999 - 2001
Skills
Advertising, Experiential Marketing, Copywriting, Outdoor Advertising, Creative Development, Radio, Broadcast, Integrated Marketing, Digital Marketing, Direct Mail, Creative Direction, Relationship Marketing, Fantasy Football, Concept Development, Interactive Advertising, Online Advertising, Creative Strategy, Art Direction, Social Media Marketing, Digital Media, Brand Development, Adobe Creative Suite, Social Media, Television, Digital Strategy, Interactive Marketing, Direct Marketing, Content Strategy, New Media, Mobile Marketing, Media Planning, Media Buying, Email Marketing, Brand Management, Marketing Communications, Branding & Identity, Online Marketing, Content Development, Corporate Branding, Brand Awareness, Press Releases, Campaigns
Education
Michigan State University 1995 — 1999
Bachelor's, Advertising
Diane M Shomo Diane M Shomo's Minacs Experience 1997 - 2002
Job IT Delivery Lead Treasury Transformation Initiative at Arrow Strategies (Blue Cross Blue Shield of Michigan)
Industry Computer Software
Experience
Arrow Strategies (Blue Cross Blue Shield of Michigan) July 2014 - Present
Covisint April 2013 - May 2014
Compuware February 2012 - April 2013
Compuware March 2010 - October 2012
TTi Global (Ally Bank) 2009 - 2010
Accretive Solutions 2002 - 2009
Minacs 1997 - 2002
Plansmith Corporation 1991 - 1996
Skills
SDLC, CMMI, Software Project..., Requirements Gathering, Agile Methodologies, Requirements Analysis, Enterprise Architecture, PMO, Business Analysis, Project Delivery, SaaS, Process Improvement, Business Process Design, Business Process..., Change Management, Agile Project Management, Scrum, Project Portfolio..., Solution Architecture, Business Intelligence
Education
Northwestern University - Kellogg School of Management
MBA, Finance, Managerial Economics
University of Michigan - Ann Arbor
Master of Science (MS), Applied Mathematics
Arrow Strategies (Blue Cross Blue Shield of Michigan) July 2014 - Present
Covisint April 2013 - May 2014
Compuware February 2012 - April 2013
Compuware March 2010 - October 2012
TTi Global (Ally Bank) 2009 - 2010
Accretive Solutions 2002 - 2009
Minacs 1997 - 2002
Plansmith Corporation 1991 - 1996
Skills
SDLC, CMMI, Software Project..., Requirements Gathering, Agile Methodologies, Requirements Analysis, Enterprise Architecture, PMO, Business Analysis, Project Delivery, SaaS, Process Improvement, Business Process Design, Business Process..., Change Management, Agile Project Management, Scrum, Project Portfolio..., Solution Architecture, Business Intelligence
Education
Northwestern University - Kellogg School of Management
MBA, Finance, Managerial Economics
University of Michigan - Ann Arbor
Master of Science (MS), Applied Mathematics
Steve R. Williams Steve R. Williams's Minacs Experience August 2010 - August 2012
Job Director, Client ServicesCanada at RTC Inc. (Top 1% Most Viewed Linkedin Profiles)
Industry Information Technology and Services
Experience
RECRUIT-TREE Consulting April 2004 - Present
Minacs August 2010 - August 2012
iVedha June 2007 - September 2009
Emex Systems Inc June 2004 - June 2006
Prudential Consulting Inc 2000 - 2003
Isomeric Inc 1997 - 2000
Skills
SAP, Oracle, ERP, Technical Recruiting, Head Hunter, Talent Acquisition, Internet Mining, Candidate Screening, Direct Sourcing, Candidate Assessment, Contract Recruitment, Pipeline Building, Candidate Generation, ERP/CRM, Cold Calling, Internet Recruiting, Web 2.0, JD Edwards, PeopleSoft, OBIEE, SAP ERP, SaaS, Talent Scouting, Talent Management, Recruiting, Screening Resumes, Sourcing, SDLC, SAP R/3, Pipelines, Business Process, CRM, ABAP, Web Mining, SAP Netweaver, Consulting, Oracle Applications, Professional Services, Temporary Placement, SD, Staff Augmentation, IT Recruitment, SAP HR, Resource Management, Staffing Services, Benefits Negotiation, SAP BW, Business Analysis, Management, Requirements Analysis
Education
Seneca College of Applied Arts and Technology 1993 — 1995
AIT, Accounting and Finance
Ajax high school
RECRUIT-TREE Consulting April 2004 - Present
Minacs August 2010 - August 2012
iVedha June 2007 - September 2009
Emex Systems Inc June 2004 - June 2006
Prudential Consulting Inc 2000 - 2003
Isomeric Inc 1997 - 2000
Skills
SAP, Oracle, ERP, Technical Recruiting, Head Hunter, Talent Acquisition, Internet Mining, Candidate Screening, Direct Sourcing, Candidate Assessment, Contract Recruitment, Pipeline Building, Candidate Generation, ERP/CRM, Cold Calling, Internet Recruiting, Web 2.0, JD Edwards, PeopleSoft, OBIEE, SAP ERP, SaaS, Talent Scouting, Talent Management, Recruiting, Screening Resumes, Sourcing, SDLC, SAP R/3, Pipelines, Business Process, CRM, ABAP, Web Mining, SAP Netweaver, Consulting, Oracle Applications, Professional Services, Temporary Placement, SD, Staff Augmentation, IT Recruitment, SAP HR, Resource Management, Staffing Services, Benefits Negotiation, SAP BW, Business Analysis, Management, Requirements Analysis
Education
Seneca College of Applied Arts and Technology 1993 — 1995
AIT, Accounting and Finance
Ajax high school
Lisa Sukie Lisa Sukie's Minacs Experience January 2009 - September 2010
Job Human Resources Consultant at Trader Corporation
Industry Online Media
Experience
Trader Corporation September 2010 - Present
Minacs January 2009 - September 2010
TD Meloche Monnex January 2002 - September 2008
Skills
Performance Management, Employee Engagement, Employee Relations, HRIS, Human Resources, Call Centers, Coaching, HR Policies, PeopleSoft, Interviews, Employee Training, Compensation & Benefit, Leadership, Onboarding, Talent Acquisition, Talent Management, Workforce Planning, Recruiting, Succession Planning
Education
Sheridan College
Human Resources
Trader Corporation September 2010 - Present
Minacs January 2009 - September 2010
TD Meloche Monnex January 2002 - September 2008
Skills
Performance Management, Employee Engagement, Employee Relations, HRIS, Human Resources, Call Centers, Coaching, HR Policies, PeopleSoft, Interviews, Employee Training, Compensation & Benefit, Leadership, Onboarding, Talent Acquisition, Talent Management, Workforce Planning, Recruiting, Succession Planning
Education
Sheridan College
Human Resources
Serge Therrien Serge Therrien's Minacs Experience December 1993 - April 2010
Job VP, Information Technology at HGS (Hinduja Global Solutions)
Industry Information Technology and Services
Experience
HGS (Hinduja Global Solutions) December 2011 - Present
Minacs December 1993 - April 2010
Phonettix Intelecom 1998 - 1999
Education
Laval University 1988 — 1992
Electrical Engineering
CEGEP - La Pocatière 1984 — 1988
Technologie Physique
HGS (Hinduja Global Solutions) December 2011 - Present
Minacs December 1993 - April 2010
Phonettix Intelecom 1998 - 1999
Education
Laval University 1988 — 1992
Electrical Engineering
CEGEP - La Pocatière 1984 — 1988
Technologie Physique
antigone klima antigone klima's Minacs Experience January 2011 - January 2012
Job Do IT, Write IT, Share IT
Industry Information Technology and Services
Experience
Quicken Loans January 2012 - Present
Stiff Magazine November 2009 - October 2013
Minacs January 2011 - January 2012
Busch's Inc June 2009 - March 2011
Concourse Group November 2009 - February 2011
Tuesday Morning November 2009 - June 2010
Randstad February 2008 - June 2008
Singlecell Productions 2007 - 2008
OSOTC March 2007 - December 2007
Wolverine Technical Staffing July 2006 - March 2007
Skills
Visio, SharePoint, Training, Leadership, Project Management, Technical Writing, Recruiting, Technical Support, Customer Service, Windows, Disaster Recovery, Strategic Planning, Troubleshooting, Coaching, Blogging, Editing, Business Analysis, Networking, Microsoft Office, ITIL, Team Building, Social Media, Public Speaking, Team Leadership, Software Documentation, Process Improvement, SDLC, Talent Acquisition, Hardware, Event Planning, Technical Recruiting, Customer Satisfaction, Agile Methodologies, Databases, Microsoft Excel, Management, PowerPoint, Sales, Social Networking, Analysis, HTML, Change Management, Outlook, Windows 7, Integration, Requirements Gathering, Active Directory, Retail, Requirements Analysis, Interviews
Education
University of Phoenix 1998 — 2000
MS, Computer Information Systems
Michigan State University 1983 — 1988
BS, Psychology
Quicken Loans January 2012 - Present
Stiff Magazine November 2009 - October 2013
Minacs January 2011 - January 2012
Busch's Inc June 2009 - March 2011
Concourse Group November 2009 - February 2011
Tuesday Morning November 2009 - June 2010
Randstad February 2008 - June 2008
Singlecell Productions 2007 - 2008
OSOTC March 2007 - December 2007
Wolverine Technical Staffing July 2006 - March 2007
Skills
Visio, SharePoint, Training, Leadership, Project Management, Technical Writing, Recruiting, Technical Support, Customer Service, Windows, Disaster Recovery, Strategic Planning, Troubleshooting, Coaching, Blogging, Editing, Business Analysis, Networking, Microsoft Office, ITIL, Team Building, Social Media, Public Speaking, Team Leadership, Software Documentation, Process Improvement, SDLC, Talent Acquisition, Hardware, Event Planning, Technical Recruiting, Customer Satisfaction, Agile Methodologies, Databases, Microsoft Excel, Management, PowerPoint, Sales, Social Networking, Analysis, HTML, Change Management, Outlook, Windows 7, Integration, Requirements Gathering, Active Directory, Retail, Requirements Analysis, Interviews
Education
University of Phoenix 1998 — 2000
MS, Computer Information Systems
Michigan State University 1983 — 1988
BS, Psychology
Allan Doute Allan Doute's Minacs Experience March 2011 - July 2011
Job Senior Web Developer at Avanzado
Industry Information Technology and Services
Experience
Avanzado July 2011 - Present
Minacs March 2011 - July 2011
Ford Motor Company July 1995 - February 2011
Skills
Microsoft SQL Server, Web Development, ColdFusion, Web Applications, Testing, Oracle, System Administration, SQL, Software Development, Networking, Databases, Database Design, Access, PL/SQL, PHP, MVC, MySQL, AJAX, Disaster Recovery
Education
Macomb Community College 1988 — 1990
Associates, Applied Technology
Avanzado July 2011 - Present
Minacs March 2011 - July 2011
Ford Motor Company July 1995 - February 2011
Skills
Microsoft SQL Server, Web Development, ColdFusion, Web Applications, Testing, Oracle, System Administration, SQL, Software Development, Networking, Databases, Database Design, Access, PL/SQL, PHP, MVC, MySQL, AJAX, Disaster Recovery
Education
Macomb Community College 1988 — 1990
Associates, Applied Technology
Sandra Presher Sandra Presher's Minacs Experience July 2013 - Present
Job Manager, Program Management
Industry Outsourcing/Offshoring
Experience
Minacs July 2013 - Present
Skills
Customer Satisfaction, Business Process..., Team Management, ISO, Outbound, SLA, Attrition, Account Management, OEM, Energy, Sla, Inbound Marketing, CRM, Service Delivery, Call Centers, Outsourcing, Workforce Management
Education
University of Michigan-Dearborn 1994 — 1998
Minacs July 2013 - Present
Skills
Customer Satisfaction, Business Process..., Team Management, ISO, Outbound, SLA, Attrition, Account Management, OEM, Energy, Sla, Inbound Marketing, CRM, Service Delivery, Call Centers, Outsourcing, Workforce Management
Education
University of Michigan-Dearborn 1994 — 1998
Allyson Theriault's Minacs Experience September 2000 - December 2006
Job Senior Manager, Corporate Communications at TELUS
Industry Telecommunications
Experience
TELUS September 2007 - Present
Minacs September 2000 - December 2006
Skills
Corporate Communications, Strategic Communications, Event Management, Editing, Project Management, Crisis Communications, Internal Communications, Telecommunications, Employee Relations, Communications Planning, Employee Engagement, Marketing Communications, Media Relations, Speech Writing, Executive..., Executive-level...
Education
McMaster University 1996 — 2000
BA, English, Philosophy
TELUS September 2007 - Present
Minacs September 2000 - December 2006
Skills
Corporate Communications, Strategic Communications, Event Management, Editing, Project Management, Crisis Communications, Internal Communications, Telecommunications, Employee Relations, Communications Planning, Employee Engagement, Marketing Communications, Media Relations, Speech Writing, Executive..., Executive-level...
Education
McMaster University 1996 — 2000
BA, English, Philosophy
Jason Terry-Robinson's Minacs Experience August 2011 - January 2012
Job Dispatcher at Prospect Airport Services, Inc.
Industry Broadcast Media
Experience
Prospect Airport Services, Inc. May 2014 - June 2015
ArgoAdu LLC - Gbekembe July 2012 - October 2012
Brooklyn Industries July 2012 - October 2012
Minacs August 2011 - January 2012
H&M April 2010 - August 2010
CVS Caremark Corporation June 2009 - August 2009
Victoria's Secret April 2007 - October 2008
Skills
Social Media, Customer Service, Sales, Market Research, Public Speaking, Microsoft Office, Event Planning, Research, Management, Community Outreach, Social Networking, Nonprofits, Fundraising, PowerPoint
Education
Specs Howard School of Media Arts 2014 — 2015
Broadcast Media Arts Diploma, Broadcast Journalism
Morehouse College 2005 — 2010
B.A, International Studies
Spelman College 2005 — 2010
International/Global Studies
Prospect Airport Services, Inc. May 2014 - June 2015
ArgoAdu LLC - Gbekembe July 2012 - October 2012
Brooklyn Industries July 2012 - October 2012
Minacs August 2011 - January 2012
H&M April 2010 - August 2010
CVS Caremark Corporation June 2009 - August 2009
Victoria's Secret April 2007 - October 2008
Skills
Social Media, Customer Service, Sales, Market Research, Public Speaking, Microsoft Office, Event Planning, Research, Management, Community Outreach, Social Networking, Nonprofits, Fundraising, PowerPoint
Education
Specs Howard School of Media Arts 2014 — 2015
Broadcast Media Arts Diploma, Broadcast Journalism
Morehouse College 2005 — 2010
B.A, International Studies
Spelman College 2005 — 2010
International/Global Studies
Shelly Hoffmeyer's Minacs Experience February 2000 - July 2006
Job Corporate Affairs
Industry Events Services
Experience
The Taubman Company February 2011 - Present
Taubman Company March 2010 - May 2010
Talent Management July 2007 - March 2009
Minacs February 2000 - July 2006
Skills
Marketing, Training, Social Media, PowerPoint, Microsoft Office, Public Relations, Budgets, Retail, Management, Customer Service, Project Planning, Press Releases, Event Planning
Education
St. Lawrence College 1991 — 1993
St. Lawrence High School, Cornwall, Ontario 1987 — 1991
High School
The Taubman Company February 2011 - Present
Taubman Company March 2010 - May 2010
Talent Management July 2007 - March 2009
Minacs February 2000 - July 2006
Skills
Marketing, Training, Social Media, PowerPoint, Microsoft Office, Public Relations, Budgets, Retail, Management, Customer Service, Project Planning, Press Releases, Event Planning
Education
St. Lawrence College 1991 — 1993
St. Lawrence High School, Cornwall, Ontario 1987 — 1991
High School
Vasil Kimayev's Minacs Experience July 2010 - March 2012
Job Field Operations Manager at AutoLoop
Industry Marketing and Advertising
Experience
AutoLoop March 2015 - Present
AutoLoop March 2012 - March 2015
Minacs July 2010 - March 2012
Minacs September 2009 - July 2010
Minacs June 2008 - September 2009
New Year Auto Sales October 2004 - June 2008
Famous Footwear August 2003 - March 2006
Skills
Market Planning, Problem Solving, Hiring, Documentation, Microsoft Office, Customer Satisfaction, Customer Relations, Customer Service, Analytics, Email Marketing, Inbound, Account Management, Team Management, Inventory Management, Direct Mail, Mentoring, Time Management, Marketing Research, Marketing Strategy, Customer Retention, Teamwork, Team Building, Retail, Profit, Segmentation, Process Improvement, Interviewing, Software Documentation, Recruiting, Leadership, Sales, Business Development, Interviews, Marketing, Advertising, Budgets, E-commerce, Analysis, Program Management, Data Analysis, Training, CRM, Human Resources, Inbound Marketing
Education
University of Wisconsin-Milwaukee 2005 — 2008
Bachelor, Business Administration; Marketing
Milwaukee Area Technical College 2003 — 2005
AA, Liberal Arts
AutoLoop March 2015 - Present
AutoLoop March 2012 - March 2015
Minacs July 2010 - March 2012
Minacs September 2009 - July 2010
Minacs June 2008 - September 2009
New Year Auto Sales October 2004 - June 2008
Famous Footwear August 2003 - March 2006
Skills
Market Planning, Problem Solving, Hiring, Documentation, Microsoft Office, Customer Satisfaction, Customer Relations, Customer Service, Analytics, Email Marketing, Inbound, Account Management, Team Management, Inventory Management, Direct Mail, Mentoring, Time Management, Marketing Research, Marketing Strategy, Customer Retention, Teamwork, Team Building, Retail, Profit, Segmentation, Process Improvement, Interviewing, Software Documentation, Recruiting, Leadership, Sales, Business Development, Interviews, Marketing, Advertising, Budgets, E-commerce, Analysis, Program Management, Data Analysis, Training, CRM, Human Resources, Inbound Marketing
Education
University of Wisconsin-Milwaukee 2005 — 2008
Bachelor, Business Administration; Marketing
Milwaukee Area Technical College 2003 — 2005
AA, Liberal Arts
Tracey Poole's Minacs Experience August 2004 - July 2006
Job Outsourcing Service Delivery at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt January 2014 - Present
Aditya Birla Minacs November 1999 - December 2013
Minacs August 2004 - July 2006
Minacs January 2004 - July 2004
Minacs August 2001 - December 2003
Minacs November 1999 - July 2001
The Hospital for Sick Children 1997 - 1999
SickKids Foundation 1995 - 1997
IBI Group August 1994 - July 1995
Weaver Simmons October 1988 - August 1994
Skills
Account Management, Operations Management, Budgeting, Contract Negotiation, BPO, Call Center, Customer Satisfaction, Strategic Planning, Pricing Strategy, Financial Analysis, Financial Modeling, Leadership, Budgets, Process Improvement, Vendor Management, Business Development, Cross-functional Team..., Workforce Management, Contact Centers, Customer Retention, Call Centers, Management, CRM, Service Delivery, Outsourcing, Business Planning, Customer Experience, Forecasting, Business Analysis, Team Leadership, Analysis, New Business Development, Team Management, Project Planning, Performance Management, Business Process..., Call Center Development, Offshoring, Inbound Marketing, P&L Management
Education
Laurentian University/Université Laurentienne 1989 — 1994
HBCOMM
Aon Hewitt January 2014 - Present
Aditya Birla Minacs November 1999 - December 2013
Minacs August 2004 - July 2006
Minacs January 2004 - July 2004
Minacs August 2001 - December 2003
Minacs November 1999 - July 2001
The Hospital for Sick Children 1997 - 1999
SickKids Foundation 1995 - 1997
IBI Group August 1994 - July 1995
Weaver Simmons October 1988 - August 1994
Skills
Account Management, Operations Management, Budgeting, Contract Negotiation, BPO, Call Center, Customer Satisfaction, Strategic Planning, Pricing Strategy, Financial Analysis, Financial Modeling, Leadership, Budgets, Process Improvement, Vendor Management, Business Development, Cross-functional Team..., Workforce Management, Contact Centers, Customer Retention, Call Centers, Management, CRM, Service Delivery, Outsourcing, Business Planning, Customer Experience, Forecasting, Business Analysis, Team Leadership, Analysis, New Business Development, Team Management, Project Planning, Performance Management, Business Process..., Call Center Development, Offshoring, Inbound Marketing, P&L Management
Education
Laurentian University/Université Laurentienne 1989 — 1994
HBCOMM
Adam Sinkus Adam Sinkus's Minacs Experience March 2011 - December 2011
Job MPH Team Leader at Minacs Marketing Solutions
Industry Consumer Services
Experience
Minacs Marketing Solutions February 2015 - Present
Treetops Ski Patrol January 1999 - Present
Aditya Birla Minacs November 2013 - February 2015
Aditya Birla Minacs December 2011 - November 2013
Minacs March 2011 - December 2011
The Computing Edge April 2008 - August 2009
Firelands Regional Medical Center September 2007 - August 2009
Applebee's December 2004 - March 2008
Best Buy 2003 - 2004
Skills
Social Media, Customer Service, Training, Microsoft Office, Teamwork, Project Management, Sales, Leadership, Healthcare, Research, Fundraising, Advertising, Team Leadership, Microsoft Excel, Data Analysis, Management, PowerPoint, Coaching, Microsoft Word, Public Speaking, Call Centers, Outlook, Employee Training, Technical Support, Curriculum Design, Data Entry, Process Improvement, Software Documentation, Troubleshooting, Performance Management, Program Management, Team Building, Vendor Management, Customer Satisfaction, Customer Experience, CRM, Strategic Planning, Business Process..., Recruiting, BPO, Outsourcing, Business Analysis, Service Delivery, Time Management, Employee Engagement, Problem Solving, Quality Assurance
Education
Schoolcraft College 2009 — 2012
Associates, Biomedical Engineering
Northville High School 1997 — 2001
Diploma, General Ed
Minacs Marketing Solutions February 2015 - Present
Treetops Ski Patrol January 1999 - Present
Aditya Birla Minacs November 2013 - February 2015
Aditya Birla Minacs December 2011 - November 2013
Minacs March 2011 - December 2011
The Computing Edge April 2008 - August 2009
Firelands Regional Medical Center September 2007 - August 2009
Applebee's December 2004 - March 2008
Best Buy 2003 - 2004
Skills
Social Media, Customer Service, Training, Microsoft Office, Teamwork, Project Management, Sales, Leadership, Healthcare, Research, Fundraising, Advertising, Team Leadership, Microsoft Excel, Data Analysis, Management, PowerPoint, Coaching, Microsoft Word, Public Speaking, Call Centers, Outlook, Employee Training, Technical Support, Curriculum Design, Data Entry, Process Improvement, Software Documentation, Troubleshooting, Performance Management, Program Management, Team Building, Vendor Management, Customer Satisfaction, Customer Experience, CRM, Strategic Planning, Business Process..., Recruiting, BPO, Outsourcing, Business Analysis, Service Delivery, Time Management, Employee Engagement, Problem Solving, Quality Assurance
Education
Schoolcraft College 2009 — 2012
Associates, Biomedical Engineering
Northville High School 1997 — 2001
Diploma, General Ed
Caylum Evong's Minacs Experience December 2002 - December 2005
Job Real Estate Specialist at Realty Connect Ltd
Industry Real Estate
Experience
Realty Connect Ltd December 2005 - Present
Fusion Halifax 2007 - 2010
Minacs December 2002 - December 2005
Skills
Customer Service, Real Estate, Coaching, Advertising, Public Relations, Sales, Negotiation, Public Speaking, Investment Properties, Fundraising, Social Media Marketing, Social Networking, Nonprofits, Small Business, Marketing Strategy, Leadership, Recruiting, Management, Entrepreneurship, Social Media, Selling, Marketing, Time Management, Sales Process, Contract Negotiation
Education
Nova Association of Realtors 2009 — 2009
Brokers Licensing Course
Nova Scotia Community College
Marketing & Sales Diploma, Marketing and Sales
Realty Connect Ltd December 2005 - Present
Fusion Halifax 2007 - 2010
Minacs December 2002 - December 2005
Skills
Customer Service, Real Estate, Coaching, Advertising, Public Relations, Sales, Negotiation, Public Speaking, Investment Properties, Fundraising, Social Media Marketing, Social Networking, Nonprofits, Small Business, Marketing Strategy, Leadership, Recruiting, Management, Entrepreneurship, Social Media, Selling, Marketing, Time Management, Sales Process, Contract Negotiation
Education
Nova Association of Realtors 2009 — 2009
Brokers Licensing Course
Nova Scotia Community College
Marketing & Sales Diploma, Marketing and Sales
Jesse Hill Jesse Hill's Minacs Experience August 2007 - November 2009
Job Digital Producer at TRADER Corporation
Industry Automotive
Experience
TRADER Corporation April 2014 - Present
Toyota On The Park, Lexus On The Park and Scarborough Toyota August 2010 - April 2014
Canadian College of Naturopathic Medicine May 2010 - July 2010
Minacs August 2007 - November 2009
Skills
Digital Marketing, Web Design, Digital Media, Marketing Strategy, Email Marketing, IT Strategy, Marketing, Social Media Marketing, Web Analytics, Business Strategy, Financial Analysis, Online Marketing, Microsoft Office, Online Advertising
Education
University of Toronto 2015 — 2016
Certificate in Business Analysis, Business Administration and Management, General
University of Guelph 2003 — 2007
Bachelor of Arts, Sociology
TRADER Corporation April 2014 - Present
Toyota On The Park, Lexus On The Park and Scarborough Toyota August 2010 - April 2014
Canadian College of Naturopathic Medicine May 2010 - July 2010
Minacs August 2007 - November 2009
Skills
Digital Marketing, Web Design, Digital Media, Marketing Strategy, Email Marketing, IT Strategy, Marketing, Social Media Marketing, Web Analytics, Business Strategy, Financial Analysis, Online Marketing, Microsoft Office, Online Advertising
Education
University of Toronto 2015 — 2016
Certificate in Business Analysis, Business Administration and Management, General
University of Guelph 2003 — 2007
Bachelor of Arts, Sociology
Keith Humphries Keith Humphries's Minacs Experience February 2004 - February 2007
Job
Industry Retail
Experience
The Home Depot Canada November 2010 - Present
The Home Depot Canada March 2010 - November 2010
Aditya Birla Minacs March 2007 - March 2010
Minacs February 2004 - February 2007
Minacs Worldwide GmbH June 2000 - August 2002
Carlson Wagonlit Travel June 1998 - January 2000
Skills
Talent Acquisition, Performance Management, Onboarding, Recruiting, Employee Relations, Employee Engagement, Talent Management, HR Policies, HRIS, Applicant Tracking..., Succession Planning, Human Resources, Personnel Management, Leadership Development, Management, Leadership, Labor Relations, Employee Training, Benefits Administration, Technical Recruiting, Organizational..., Employer Branding, HR Consulting, Sourcing, Conflict Resolution, New Hire Orientations, Policy, Screening, Organizational..., Staffing Services, Payroll, Temporary Placement, Employee Benefits, Time Management, Workforce Planning, Hiring, Interviews, Deferred Compensation, College Recruiting, Job Descriptions, Screening Resumes
Education
U21Global Graduate School
MBA
The University of Birmingham
B.Soc.Sc (Hons)
Weald College
BTEC National Diploma
Weald College
BTEC First Diploma
The Home Depot Canada November 2010 - Present
The Home Depot Canada March 2010 - November 2010
Aditya Birla Minacs March 2007 - March 2010
Minacs February 2004 - February 2007
Minacs Worldwide GmbH June 2000 - August 2002
Carlson Wagonlit Travel June 1998 - January 2000
Skills
Talent Acquisition, Performance Management, Onboarding, Recruiting, Employee Relations, Employee Engagement, Talent Management, HR Policies, HRIS, Applicant Tracking..., Succession Planning, Human Resources, Personnel Management, Leadership Development, Management, Leadership, Labor Relations, Employee Training, Benefits Administration, Technical Recruiting, Organizational..., Employer Branding, HR Consulting, Sourcing, Conflict Resolution, New Hire Orientations, Policy, Screening, Organizational..., Staffing Services, Payroll, Temporary Placement, Employee Benefits, Time Management, Workforce Planning, Hiring, Interviews, Deferred Compensation, College Recruiting, Job Descriptions, Screening Resumes
Education
U21Global Graduate School
MBA
The University of Birmingham
B.Soc.Sc (Hons)
Weald College
BTEC National Diploma
Weald College
BTEC First Diploma
Christopher Lively Christopher Lively's Minacs Experience June 2008 - October 2010
Job Information Technology (consumer level)
Industry Information Technology and Services
Experience
Research In Motion October 2010 - August 2011
Minacs June 2008 - October 2010
Education
Niagara College 2005 — 2008
Diploma, Phontonics
Research In Motion October 2010 - August 2011
Minacs June 2008 - October 2010
Education
Niagara College 2005 — 2008
Diploma, Phontonics
Joe Zieldorff, PMP, CSM's Minacs Experience June 2000 - May 2006
Job End User Communications Project Manager at General Motors
Industry Information Technology and Services
Experience
General Motors January 2013 - Present
HP Enterprise Services June 2010 - January 2013
Tek Systems October 2006 - June 2010
Minacs June 2000 - May 2006
Electronic Data Systems July 1996 - January 2000
Anheuser-Busch: Metro Eagle Snacks March 1993 - June 1996
Skills
Project Management, Human Resources, IT Service Delivery, Vendor Management, Process Improvement, Team Leadership, Software Documentation, Leadership, Performance Management, PMP, Business Analysis, Call Center, Change Management, Customer Service, Training, Service Delivery, SharePoint, Team Building, ITIL, BPO, White Belt, Yellow Belt, Emotional Intelligence, Performance Metrics, IT Service Management, IT Management, Call Centers
Education
Walsh College 2013 — 2016
Master of Management (MM), Marketing
Siena Heights University 1996 — 2003
Master of Arts (MA), Organizational Leadership
Siena Heights University 1990 — 1994
Bachelor of Arts (BA), General Studies
Oakland Community College 1987 — 1990
Associate of Arts (AA), Business Administration
University of Detroit Mercy 1986 — 1987
College of Liberal Arts
General Motors January 2013 - Present
HP Enterprise Services June 2010 - January 2013
Tek Systems October 2006 - June 2010
Minacs June 2000 - May 2006
Electronic Data Systems July 1996 - January 2000
Anheuser-Busch: Metro Eagle Snacks March 1993 - June 1996
Skills
Project Management, Human Resources, IT Service Delivery, Vendor Management, Process Improvement, Team Leadership, Software Documentation, Leadership, Performance Management, PMP, Business Analysis, Call Center, Change Management, Customer Service, Training, Service Delivery, SharePoint, Team Building, ITIL, BPO, White Belt, Yellow Belt, Emotional Intelligence, Performance Metrics, IT Service Management, IT Management, Call Centers
Education
Walsh College 2013 — 2016
Master of Management (MM), Marketing
Siena Heights University 1996 — 2003
Master of Arts (MA), Organizational Leadership
Siena Heights University 1990 — 1994
Bachelor of Arts (BA), General Studies
Oakland Community College 1987 — 1990
Associate of Arts (AA), Business Administration
University of Detroit Mercy 1986 — 1987
College of Liberal Arts
Andrew Glennie Andrew Glennie's Minacs Experience 2000 - 2001
Job Application Consultant at FieldBoss
Industry Computer Software
Experience
FieldBoss: Service Management for Microsoft Dynamics March 2014 - Present
The TM Group, Inc. June 2013 - February 2014
The Partner Marketing Group March 2011 - June 2013
Accellos (formerly Maximum Data Solutions) April 2002 - February 2010
Kelly Services 2002 - 2002
Minacs 2000 - 2001
Minacs 1998 - 2000
Minacs 1996 - 1998
Skills
Integration, Project Management, Business Intelligence, Management, Microsoft CRM, Solution Selling, Microsoft Dynamics, Process Improvement, Microsoft Technologies, Customer Service, Marketing Strategy, Email Marketing, Email Marketing Software, Digital Marketing, Microsoft Dynamics ERP, Microsoft Office 365, Scribe Insight, Microsoft Dynamics CRM...
Education
University of Michigan-Dearborn 1997 — 2000
BACHELOR, BUSINESS ADMINISTRATIONS ~ MANAGEMENT CONCENTRATION
Valparaiso University 1994 — 1997
Business
New Horizons Learning Center
Project Management
FieldBoss: Service Management for Microsoft Dynamics March 2014 - Present
The TM Group, Inc. June 2013 - February 2014
The Partner Marketing Group March 2011 - June 2013
Accellos (formerly Maximum Data Solutions) April 2002 - February 2010
Kelly Services 2002 - 2002
Minacs 2000 - 2001
Minacs 1998 - 2000
Minacs 1996 - 1998
Skills
Integration, Project Management, Business Intelligence, Management, Microsoft CRM, Solution Selling, Microsoft Dynamics, Process Improvement, Microsoft Technologies, Customer Service, Marketing Strategy, Email Marketing, Email Marketing Software, Digital Marketing, Microsoft Dynamics ERP, Microsoft Office 365, Scribe Insight, Microsoft Dynamics CRM...
Education
University of Michigan-Dearborn 1997 — 2000
BACHELOR, BUSINESS ADMINISTRATIONS ~ MANAGEMENT CONCENTRATION
Valparaiso University 1994 — 1997
Business
New Horizons Learning Center
Project Management
James Hemmingsen James Hemmingsen's Minacs Experience September 2010 - July 2011
Job Wireless Engineer at DTE Energy
Industry Information Technology and Services
Experience
DTE Energy October 2011 - Present
AMCOMM Telecommunications, LLC. May 2011 - October 2011
Minacs September 2010 - July 2011
AT&T January 2000 - August 2009
Skills
Troubleshooting, Switches, Software Installation, Network Administration, Routers, Servers, Hardware, Networking, Windows 7, Operating Systems, LAN-WAN, Help Desk Support
Education
New Horizons IT 2010 — 2010
Certifcation, Network+ Security+ and CCNA
Harcourt 2002 — 2002
Certifcation, PC Repair
Macomb Community College
Criminal Justice, Loss Prevention, Business
DTE Energy October 2011 - Present
AMCOMM Telecommunications, LLC. May 2011 - October 2011
Minacs September 2010 - July 2011
AT&T January 2000 - August 2009
Skills
Troubleshooting, Switches, Software Installation, Network Administration, Routers, Servers, Hardware, Networking, Windows 7, Operating Systems, LAN-WAN, Help Desk Support
Education
New Horizons IT 2010 — 2010
Certifcation, Network+ Security+ and CCNA
Harcourt 2002 — 2002
Certifcation, PC Repair
Macomb Community College
Criminal Justice, Loss Prevention, Business
Ramses Bobby Ramos Ramses Bobby Ramos's Minacs Experience December 1998 - November 2000
Job Experianced Senior Contact Center Professional Seeking New Opportunities. Open to relocation
Industry Financial Services
Experience
Quicken Loans November 2012 - April 2015
UST Global July 2011 - November 2012
ETE Reman February 2010 - July 2011
Wells Fargo July 2008 - February 2010
Convergys October 2007 - June 2008
OnStar October 2002 - June 2007
OnStar March 2002 - October 2002
OnStar November 2000 - March 2002
Minacs December 1998 - November 2000
Standard Motor Products March 1990 - December 1998
Skills
Call Center..., Business Process..., Onshore/Near Shore and..., Multi Site Experience, Transition Management, Call Center Operations..., Strategic Planning, Change Management, Channel Management, Implementation, Training & Development, Quality Management, Work Force Management, Client Relationship..., Vendor Relations, Telecommunications, Sales Management, Marketing, Business Development, Solutions Development, BPO, Call Center, Project Management, Workforce Management, Business Process, Call Centers, Leadership, CRM, Process Improvement, Training, Team Building, Business Process..., Cross-functional Team..., Management, Customer Satisfaction, Recruiting, Employee Training, Customer Service, Account Management, Vendor Management, Customer Experience, Performance Management, Customer Retention, Six Sigma, Program Management, Channel Partners, Operations Management, Outsourcing, Sales, Service Delivery
Education
Kaplan University 2008 — 2011
BA, Business Administration
LIU Brooklyn 1998 — 1999
BA, Business Administration
Quicken Loans November 2012 - April 2015
UST Global July 2011 - November 2012
ETE Reman February 2010 - July 2011
Wells Fargo July 2008 - February 2010
Convergys October 2007 - June 2008
OnStar October 2002 - June 2007
OnStar March 2002 - October 2002
OnStar November 2000 - March 2002
Minacs December 1998 - November 2000
Standard Motor Products March 1990 - December 1998
Skills
Call Center..., Business Process..., Onshore/Near Shore and..., Multi Site Experience, Transition Management, Call Center Operations..., Strategic Planning, Change Management, Channel Management, Implementation, Training & Development, Quality Management, Work Force Management, Client Relationship..., Vendor Relations, Telecommunications, Sales Management, Marketing, Business Development, Solutions Development, BPO, Call Center, Project Management, Workforce Management, Business Process, Call Centers, Leadership, CRM, Process Improvement, Training, Team Building, Business Process..., Cross-functional Team..., Management, Customer Satisfaction, Recruiting, Employee Training, Customer Service, Account Management, Vendor Management, Customer Experience, Performance Management, Customer Retention, Six Sigma, Program Management, Channel Partners, Operations Management, Outsourcing, Sales, Service Delivery
Education
Kaplan University 2008 — 2011
BA, Business Administration
LIU Brooklyn 1998 — 1999
BA, Business Administration
Scott Biggs's Minacs Experience November 2010 - Present
Job Technical Support Advisor at Minacs
Industry Telecommunications
Experience
Minacs November 2010 - Present
Convergys March 2010 - November 2010
Convergys November 2004 - March 2008
Remedy Intelligent Staffing Inc. September 2004 - October 2004
Staff Resources Inc. November 2000 - February 2004
Vetri Systems Inc January 1998 - March 2000
Skills
Customer Relations, Word, Troubleshooting, Excel, Customer Service, Microsoft Office, Telecommunications, Problem Solving, Call Center, Cellular Communications, Technical Support, Customer Satisfaction, Outlook, Microsoft Excel, Call Centers, Microsoft Word, Team Building, Recruiting, Human Resources, Leadership, Process Improvement, Vendor Management, Business Analysis, Management, Team Leadership, Training, Service Delivery, Customer Support, Time Management
Education
Computer Networking Center 2009 — 2010
Certification, Desktop Support/IT Security Administration
New Horizons Computer Learning Centers 2003 — 2004
Computer Technology
Oakland Community College 1991 — 1992
Broadcast Communications
Charles S. Mott High School 1977 — 1979
Diploma
Minacs November 2010 - Present
Convergys March 2010 - November 2010
Convergys November 2004 - March 2008
Remedy Intelligent Staffing Inc. September 2004 - October 2004
Staff Resources Inc. November 2000 - February 2004
Vetri Systems Inc January 1998 - March 2000
Skills
Customer Relations, Word, Troubleshooting, Excel, Customer Service, Microsoft Office, Telecommunications, Problem Solving, Call Center, Cellular Communications, Technical Support, Customer Satisfaction, Outlook, Microsoft Excel, Call Centers, Microsoft Word, Team Building, Recruiting, Human Resources, Leadership, Process Improvement, Vendor Management, Business Analysis, Management, Team Leadership, Training, Service Delivery, Customer Support, Time Management
Education
Computer Networking Center 2009 — 2010
Certification, Desktop Support/IT Security Administration
New Horizons Computer Learning Centers 2003 — 2004
Computer Technology
Oakland Community College 1991 — 1992
Broadcast Communications
Charles S. Mott High School 1977 — 1979
Diploma
Noelle Wannamaker's Minacs Experience January 2009 - January 2010
Job Student at Seneca College of Applied Arts and Technology
Industry Marketing and Advertising
Experience
Seneca College of Applied Arts and Technology ServerMcSorley’sSeptember 2012 - August 2014
CitiFinancial October 2013 - October 2013
The Art Of 2013 - 2013
Kawartha Haliburton Childrens foundation October 2011 - February 2012
Aditya Birla Minacs June 2003 - August 2011
Minacs January 2009 - January 2010
Skills
Marketing Communications, Troubleshooting, Social Networking, Event Management, Networking, Marketing Strategy, Social Media Marketing, Marketing Research, Microsoft Word, Marketing, Event Planning, Advertising
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Seneca College of Applied Arts and Technology ServerMcSorley’sSeptember 2012 - August 2014
CitiFinancial October 2013 - October 2013
The Art Of 2013 - 2013
Kawartha Haliburton Childrens foundation October 2011 - February 2012
Aditya Birla Minacs June 2003 - August 2011
Minacs January 2009 - January 2010
Skills
Marketing Communications, Troubleshooting, Social Networking, Event Management, Networking, Marketing Strategy, Social Media Marketing, Marketing Research, Microsoft Word, Marketing, Event Planning, Advertising
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Alderic Benson Alderic Benson's Minacs Experience April 2003 - February 2007
Job Custom Service Rep
Industry Oil & Energy
Experience
Starfish Properties December 2014 - August 2015
Clean NS April 2013 - November 2014
Clean Nova Scotia July 2012 - February 2013
NSCC June 2012 - July 2012
NSCC July 2011 - August 2011
BNY/Mellon November 2006 - June 2009
Minacs April 2003 - February 2007
Ontario's North Pleasure Cruises May 2002 - September 2002
Jani-King July 2001 - November 2001
Sobey's Food Inc August 1991 - January 2000
Skills
EE4, RETScreen, Hot2000, SketchUp, AutoCAD, Energy Audits, Energy Management, Renewable Energy, Solar Thermal, Automation, Wind Turbines, Solar PV, Sales Management, Direct Sales, Excel, MS Office Suite, Energy Efficiency, Customer Service, Microsoft Office, Microsoft Excel, Project Planning
Education
Nova Scotia Community College 2010 — 2012
Certificate, Energy Sustainability Engineering Technology
Mount Saint Vincent University 1993 — 2009
Diploma, Business Administration
Sir John A MacDonald High School 1987 — 1990
High School Diploma
Starfish Properties December 2014 - August 2015
Clean NS April 2013 - November 2014
Clean Nova Scotia July 2012 - February 2013
NSCC June 2012 - July 2012
NSCC July 2011 - August 2011
BNY/Mellon November 2006 - June 2009
Minacs April 2003 - February 2007
Ontario's North Pleasure Cruises May 2002 - September 2002
Jani-King July 2001 - November 2001
Sobey's Food Inc August 1991 - January 2000
Skills
EE4, RETScreen, Hot2000, SketchUp, AutoCAD, Energy Audits, Energy Management, Renewable Energy, Solar Thermal, Automation, Wind Turbines, Solar PV, Sales Management, Direct Sales, Excel, MS Office Suite, Energy Efficiency, Customer Service, Microsoft Office, Microsoft Excel, Project Planning
Education
Nova Scotia Community College 2010 — 2012
Certificate, Energy Sustainability Engineering Technology
Mount Saint Vincent University 1993 — 2009
Diploma, Business Administration
Sir John A MacDonald High School 1987 — 1990
High School Diploma
Jenna Villarreal's Minacs Experience 2002 - 2005
Job Marketing Manager at Encon Safety Products, Inc.
Industry Marketing and Advertising
Experience
Encon Safety Products, Inc. February 2014 - Present
Hewlett-Packard January 2013 - February 2014
Bayer MaterialScience July 2009 - August 2012
Valeron Strength Films 2008 - 2009
Minigrip March 2006 - March 2008
Minacs Worldwide 2002 - 2005
Minacs 2002 - 2005
Anguil Environmental Systems, Inc. 2000 - 2001
ASQ 1990 - 2000
Skills
Project Management, Brand Management, Digital Marketing, Strategic Planning, Marketing Strategy, Marketing Communications, Email Marketing, Product Marketing, Trade Shows, Event Planning, Event Management, Department Budgeting, Budget Reconciliation, Program Management, Lead Generation, Account Management, Marketing, Management, CRM, Leadership, Strategy, Budgets, Marketing Management, Sales, B2B, Process Improvement, Team Building
Education
Ottawa University 1999 — 1999
Bachelor of Arts (BA), Business Administration and Marketing
Encon Safety Products, Inc. February 2014 - Present
Hewlett-Packard January 2013 - February 2014
Bayer MaterialScience July 2009 - August 2012
Valeron Strength Films 2008 - 2009
Minigrip March 2006 - March 2008
Minacs Worldwide 2002 - 2005
Minacs 2002 - 2005
Anguil Environmental Systems, Inc. 2000 - 2001
ASQ 1990 - 2000
Skills
Project Management, Brand Management, Digital Marketing, Strategic Planning, Marketing Strategy, Marketing Communications, Email Marketing, Product Marketing, Trade Shows, Event Planning, Event Management, Department Budgeting, Budget Reconciliation, Program Management, Lead Generation, Account Management, Marketing, Management, CRM, Leadership, Strategy, Budgets, Marketing Management, Sales, B2B, Process Improvement, Team Building
Education
Ottawa University 1999 — 1999
Bachelor of Arts (BA), Business Administration and Marketing
Renay Running's Minacs Experience June 2007 - Present
Job Technology Manager at Minacs
Industry Information Technology and Services
Experience
Minacs June 2007 - Present
ACN November 2004 - April 2007
Archway Marketing Services August 1987 - September 2004
Skills
SDLC, IT Management, Oracle SQL, Software Project..., SQL, Oracle, Microsoft SQL Server, Software Development, Management, Business Analysis, Requirements Gathering, Java, Systems Analysis, Project Management, Web Development, Leadership, Analysis, Vendor Management, Quality Assurance, Web Applications, CRM, Process Improvement, Databases, Building Effective..., Resource Management, Visio, Data Warehousing, Outsourcing, Service Delivery, Business Process, Integration, Agile Methodologies, Enterprise Architecture, SharePoint, IT Strategy, Business Process..., ERP, Disaster Recovery, Database Design, Testing, Program Management, IT Service Management, Software Documentation, Information Technology, PL/SQL, Solution Architecture, PMP
Education
Lawrence Technological University 2005 — 2010
Minacs June 2007 - Present
ACN November 2004 - April 2007
Archway Marketing Services August 1987 - September 2004
Skills
SDLC, IT Management, Oracle SQL, Software Project..., SQL, Oracle, Microsoft SQL Server, Software Development, Management, Business Analysis, Requirements Gathering, Java, Systems Analysis, Project Management, Web Development, Leadership, Analysis, Vendor Management, Quality Assurance, Web Applications, CRM, Process Improvement, Databases, Building Effective..., Resource Management, Visio, Data Warehousing, Outsourcing, Service Delivery, Business Process, Integration, Agile Methodologies, Enterprise Architecture, SharePoint, IT Strategy, Business Process..., ERP, Disaster Recovery, Database Design, Testing, Program Management, IT Service Management, Software Documentation, Information Technology, PL/SQL, Solution Architecture, PMP
Education
Lawrence Technological University 2005 — 2010
Laura Poll's Minacs Experience June 2003 - April 2005
Job Office Manager at Snow & Ice Management Association (SIMA)
Industry Marketing and Advertising
Experience
Blast Fitness September 2013 - Present
Snow & Ice Management Association November 2010 - Present
My home May 1998 - Present
LA Fitness July 2014 - July 2015
Quest Milwaukee/ Marquette University February 2008 - March 2010
Minacs June 2003 - April 2005
Hanson Dodge Creative March 1997 - August 2002
Kubin-Nicholson March 1995 - March 1997
WMCS 1290 Radio May 1994 - March 1995
Hoffman York January 1994 - May 1994
Skills
Customer Service, Direct Marketing, Team Building, Project Planning, Account Management, Strategic Planning, Marketing Strategy, Time Management, Strategy, Budgets, Project Management, B2B, New Business Development, Team Leadership, Internet Strategy, Social Media, * Budget development,..., * Drafting design..., Management, * Defining program..., Marketing, Leadership, Sales
Education
Mount Mary University 1990 — 1994
B.A.
Washington High School 1986 — 1990
Blast Fitness September 2013 - Present
Snow & Ice Management Association November 2010 - Present
My home May 1998 - Present
LA Fitness July 2014 - July 2015
Quest Milwaukee/ Marquette University February 2008 - March 2010
Minacs June 2003 - April 2005
Hanson Dodge Creative March 1997 - August 2002
Kubin-Nicholson March 1995 - March 1997
WMCS 1290 Radio May 1994 - March 1995
Hoffman York January 1994 - May 1994
Skills
Customer Service, Direct Marketing, Team Building, Project Planning, Account Management, Strategic Planning, Marketing Strategy, Time Management, Strategy, Budgets, Project Management, B2B, New Business Development, Team Leadership, Internet Strategy, Social Media, * Budget development,..., * Drafting design..., Management, * Defining program..., Marketing, Leadership, Sales
Education
Mount Mary University 1990 — 1994
B.A.
Washington High School 1986 — 1990
Angela Currie Angela Currie's Minacs Experience January 2001 - June 2006
Job Information Systems Privacy Analyst at Nova Scotia Department of Health and Wellness
Industry Hospital & Health Care
Experience
Nova Scotia Department of Health and Wellness September 2014 - Present
Health Information Technology Services - HITS-NS June 2007 - September 2014
IWK Health Centre June 2006 - June 2007
Minacs January 2001 - June 2006
Convergys 1998 - 2000
CIBC 1996 - 1998
Skills
HIPAA, Healthcare Information..., Strategic Planning, Healthcare, Business Analysis, Key Account Management, Data Analysis, Data Privacy, Privacy Compliance, Privacy Regulations, IT Audit, Security Audits, Customer Service, Client Liaison, Account Management, Change Management, Healthcare Management, Training, EHR, Analysis, Program Management
Education
Mount Saint Vincent University
Certificate in Business Administration
Mount Saint Vincent University 1990 — 1993
Bachelor of Science (B.Sc.)
Dalhousie University/Memorial University 2006 — 2006
Certificate in Primary Health Care Collaboration
ITIL certification
Fairwarning 2012 — 2012
Fairwarning Ready Certified Master Professional
Nova Scotia Department of Health and Wellness September 2014 - Present
Health Information Technology Services - HITS-NS June 2007 - September 2014
IWK Health Centre June 2006 - June 2007
Minacs January 2001 - June 2006
Convergys 1998 - 2000
CIBC 1996 - 1998
Skills
HIPAA, Healthcare Information..., Strategic Planning, Healthcare, Business Analysis, Key Account Management, Data Analysis, Data Privacy, Privacy Compliance, Privacy Regulations, IT Audit, Security Audits, Customer Service, Client Liaison, Account Management, Change Management, Healthcare Management, Training, EHR, Analysis, Program Management
Education
Mount Saint Vincent University
Certificate in Business Administration
Mount Saint Vincent University 1990 — 1993
Bachelor of Science (B.Sc.)
Dalhousie University/Memorial University 2006 — 2006
Certificate in Primary Health Care Collaboration
ITIL certification
Fairwarning 2012 — 2012
Fairwarning Ready Certified Master Professional
Robert Regan's Minacs Experience November 2012 - January 2014
Job HR Manager at United Lawnscape Inc
Industry Human Resources
Experience
United Lawnscape Inc 2014 - Present
Minacs November 2012 - January 2014
Minacs August 2012 - November 2012
Performance Bicycle May 2011 - August 2012
Skills
Onboarding, Workers Compensation, Talent Acquisition, Training, Outlook, HRIS, Customer Service, Personnel Management, Benefits Management, Retention and..., Networking, PeopleSoft, Employee Orientations, I9 Compliance, Public Speaking, Team Building, FMLA, Microsoft Excel, PowerPoint, Research, Microsoft Office, Microsoft Word, Windows, CompTIA A+ Certification, Employee Relations, Recruiting
Education
Oakland University 2008 — 2012
Bachelor of Science, Human Resources Development
EMU SHRM Class 2014 — 2014
SHRM Course Certification, Human Resources
United Lawnscape Inc 2014 - Present
Minacs November 2012 - January 2014
Minacs August 2012 - November 2012
Performance Bicycle May 2011 - August 2012
Skills
Onboarding, Workers Compensation, Talent Acquisition, Training, Outlook, HRIS, Customer Service, Personnel Management, Benefits Management, Retention and..., Networking, PeopleSoft, Employee Orientations, I9 Compliance, Public Speaking, Team Building, FMLA, Microsoft Excel, PowerPoint, Research, Microsoft Office, Microsoft Word, Windows, CompTIA A+ Certification, Employee Relations, Recruiting
Education
Oakland University 2008 — 2012
Bachelor of Science, Human Resources Development
EMU SHRM Class 2014 — 2014
SHRM Course Certification, Human Resources
Kyle Hurtt Kyle Hurtt's Minacs Experience February 2013 - Present
Job Program Manager & HRO Professional
Industry Marketing and Advertising
Experience
Minacs February 2013 - Present
Employee Solve, Inc. September 2012 - Present
Minacs February 2013 - February 2014
Maritz November 2010 - November 2012
MetLife Insurance Company, Small Business Market June 2008 - August 2008
New Dimension Human Capital Solutions May 2007 - August 2007
Skills
Microsoft Office
Education
Michigan State University 2005 — 2009
Bachelor of Arts (B.A.), Economics & Humarn Resources
Andover High School 2001 — 2005
Minacs February 2013 - Present
Employee Solve, Inc. September 2012 - Present
Minacs February 2013 - February 2014
Maritz November 2010 - November 2012
MetLife Insurance Company, Small Business Market June 2008 - August 2008
New Dimension Human Capital Solutions May 2007 - August 2007
Skills
Microsoft Office
Education
Michigan State University 2005 — 2009
Bachelor of Arts (B.A.), Economics & Humarn Resources
Andover High School 2001 — 2005
Duane Hinds's Minacs Experience August 2011 - November 2011
Job Manager, Market Performance at Allstate Canada
Industry Insurance
Experience
Allstate Canada October 2014 - Present
Duane Hinds Contact Center Consulting November 2011 - Present
Allstate Canada June 2013 - October 2014
Bell September 2012 - June 2013
Nooro Online Research July 2011 - September 2012
Minacs August 2011 - November 2011
Integrated Quality Technologies, Inc. April 2011 - July 2011
TD Insurance October 2002 - April 2011
TELUS October 1999 - July 2003
Telus Mobility October 1998 - July 2002
Skills
Forecasting, Planning, Excel, Database Management, Workforce Management, Call Center, Call Routing, People Management, Telephony, Contact Centre, Avaya, IVR, Capacity Planning, Customer Experience, ACD, Outsourcing, Process Improvement, IEX, Performance Management, Scheduling, Customer Service, Change Management, Coaching, Process Engineering, Customer Satisfaction, Customer Relations, Microsoft Excel, Workforce Planning, Project Planning, Contact Centers, Call Centers, Management, Analysis, Cross-functional Team..., Program Management, Training, Human Resources, Vendor Management, Leadership, Avaya Technologies, Database Admin, Process Scheduler, Business Analysis
Education
Laurentian University/Université Laurentienne 1989 — 1994
BA, Math
Allstate Canada October 2014 - Present
Duane Hinds Contact Center Consulting November 2011 - Present
Allstate Canada June 2013 - October 2014
Bell September 2012 - June 2013
Nooro Online Research July 2011 - September 2012
Minacs August 2011 - November 2011
Integrated Quality Technologies, Inc. April 2011 - July 2011
TD Insurance October 2002 - April 2011
TELUS October 1999 - July 2003
Telus Mobility October 1998 - July 2002
Skills
Forecasting, Planning, Excel, Database Management, Workforce Management, Call Center, Call Routing, People Management, Telephony, Contact Centre, Avaya, IVR, Capacity Planning, Customer Experience, ACD, Outsourcing, Process Improvement, IEX, Performance Management, Scheduling, Customer Service, Change Management, Coaching, Process Engineering, Customer Satisfaction, Customer Relations, Microsoft Excel, Workforce Planning, Project Planning, Contact Centers, Call Centers, Management, Analysis, Cross-functional Team..., Program Management, Training, Human Resources, Vendor Management, Leadership, Avaya Technologies, Database Admin, Process Scheduler, Business Analysis
Education
Laurentian University/Université Laurentienne 1989 — 1994
BA, Math
Schana Kozloski Schana Kozloski's Minacs Experience February 2013 - Present
Job General Motors Fleet Account Analyst
Industry Automotive
Experience
Minacs February 2013 - Present
QEK December 2012 - February 2013
QEK March 2011 - December 2012
QEK August 2010 - March 2011
Skills
Customer Satisfaction, Automotive, Customer Service, Sales, Account Management, Team Management, Sales Management, Customer Retention, Operations Management, Team Leadership, Team Building, New Business Development, Call Centers, Process Improvement, CRM, Vehicles, Management, Microsoft Office, Negotiation, Performance Management, Fleet Management, Recruiting, Training, Inventory Management, Teamwork, Logistics, Employee Relations, Forecasting, Employee Training
Education
Oakland University 2012 — 2015
Bachelor's degree, Human Resource Development
Macomb Community College 2010 — 2012
Associate's degree, General Studies
Minacs February 2013 - Present
QEK December 2012 - February 2013
QEK March 2011 - December 2012
QEK August 2010 - March 2011
Skills
Customer Satisfaction, Automotive, Customer Service, Sales, Account Management, Team Management, Sales Management, Customer Retention, Operations Management, Team Leadership, Team Building, New Business Development, Call Centers, Process Improvement, CRM, Vehicles, Management, Microsoft Office, Negotiation, Performance Management, Fleet Management, Recruiting, Training, Inventory Management, Teamwork, Logistics, Employee Relations, Forecasting, Employee Training
Education
Oakland University 2012 — 2015
Bachelor's degree, Human Resource Development
Macomb Community College 2010 — 2012
Associate's degree, General Studies
Walter Vandenboomen Walter Vandenboomen's Minacs Experience August 2001 - August 2005
Job Finance Decision Support Advisor at Canada Post
Industry Package/Freight Delivery
Experience
Canada Post January 2013 - Present
Purolator Courier September 2005 - December 2012
Minacs August 2001 - August 2005
CGI July 1998 - February 2001
Skills
Project Management, Sales Effectiveness, Business and Strategic..., Foreign Languages:..., Forecasting, Analytics, Performance Management, Cost Benefit, Customer Experience, Process Improvement, Pricing, Change Management, Call Center, Business Analysis, Vendor Management, Operations Management, Employee Engagement, Customer Satisfaction, Financial Analysis, Cross-functional Team..., Business Planning, Management, Finance, Transportation, Supply Chain, Business Process..., Program Management, Supply Chain Management, Logistics, Team Leadership, SAP, Strategic Planning, Analysis, Leadership
Education
Schulich School of Business 2010 — 2010
Purolator Leaders Edge
Canadian Institute of Management 1996 — 1997
Certificate in Management, Human Resources
Saint Mary's University 1992 — 1996
Bachelor of Commerce, Economics
Ter Aa College 1989 — 1992
Intermediate Business Education, Economics
Canada Post January 2013 - Present
Purolator Courier September 2005 - December 2012
Minacs August 2001 - August 2005
CGI July 1998 - February 2001
Skills
Project Management, Sales Effectiveness, Business and Strategic..., Foreign Languages:..., Forecasting, Analytics, Performance Management, Cost Benefit, Customer Experience, Process Improvement, Pricing, Change Management, Call Center, Business Analysis, Vendor Management, Operations Management, Employee Engagement, Customer Satisfaction, Financial Analysis, Cross-functional Team..., Business Planning, Management, Finance, Transportation, Supply Chain, Business Process..., Program Management, Supply Chain Management, Logistics, Team Leadership, SAP, Strategic Planning, Analysis, Leadership
Education
Schulich School of Business 2010 — 2010
Purolator Leaders Edge
Canadian Institute of Management 1996 — 1997
Certificate in Management, Human Resources
Saint Mary's University 1992 — 1996
Bachelor of Commerce, Economics
Ter Aa College 1989 — 1992
Intermediate Business Education, Economics
Neshat Nivi Neshat Nivi's Minacs Experience July 2006 - August 2007
Job Brand Manager at Philip Morris International
Industry Tobacco
Experience
Philip Morris International September 2014 - Present
Philip Morris International November 2011 - Present
Research In Motion May 2008 - August 2011
Aditya Birla Minacs - Pickering February 2007 - August 2007
Minacs July 2006 - August 2007
Skills
Hard Worker, Team Player, Leader, Partner Relationship..., Communication, Strategic Planning, Enthusiastic, Passionate, Teamwork, Project Management, Leadership, Analysis, Human Resources, Management, Team Building, Marketing, Customer Service, Product Development, Team Management, Strategy, Sales, Cross-functional Team..., CRM, Program Management, Time Management, Competitive Analysis, Telecommunications, Customer Retention, Business Development, Performance Management, Consulting, Mobile Devices, Training, Team Leadership, Market Research, Call Centers, Product Marketing, Marketing Management, Strategic Partnerships, Sales Operations, Negotiation, Account Management, Product Management, Marketing Strategy, Vendor Management, Key Account Management, Market Analysis, Marketing Research, Brand Management, Business Strategy
Education
Trent University 2007 — 2008
B.Ed, Education
University of Toronto Schools 2003 — 2007
B.A (Honors), Economics & Political Science
High School.
Philip Morris International September 2014 - Present
Philip Morris International November 2011 - Present
Research In Motion May 2008 - August 2011
Aditya Birla Minacs - Pickering February 2007 - August 2007
Minacs July 2006 - August 2007
Skills
Hard Worker, Team Player, Leader, Partner Relationship..., Communication, Strategic Planning, Enthusiastic, Passionate, Teamwork, Project Management, Leadership, Analysis, Human Resources, Management, Team Building, Marketing, Customer Service, Product Development, Team Management, Strategy, Sales, Cross-functional Team..., CRM, Program Management, Time Management, Competitive Analysis, Telecommunications, Customer Retention, Business Development, Performance Management, Consulting, Mobile Devices, Training, Team Leadership, Market Research, Call Centers, Product Marketing, Marketing Management, Strategic Partnerships, Sales Operations, Negotiation, Account Management, Product Management, Marketing Strategy, Vendor Management, Key Account Management, Market Analysis, Marketing Research, Brand Management, Business Strategy
Education
Trent University 2007 — 2008
B.Ed, Education
University of Toronto Schools 2003 — 2007
B.A (Honors), Economics & Political Science
High School.
Brian Jaet Brian Jaet's Minacs Experience February 2007 - October 2007
Job Proposal Center Manager at Mayer Brown
Industry Marketing and Advertising
Experience
Mayer Brown May 2014 - Present
Winston & Strawn LLP August 2012 - May 2014
The Rise Group December 2009 - August 2012
The Rise Group October 2008 - December 2009
DLA Piper November 2007 - October 2008
Minacs February 2007 - October 2007
Minacs September 2005 - February 2007
Skills
Proposal Writing, Market Research, Marketing Strategy, Business Development, New Business Development, Leadership, Advertising, Marketing Communications, CRM, Competitive Intelligence, Priority Management, Management, Program Management, Analysis, Social Media, Market Planning, Research, RFP, Direct Marketing, Project Management, InDesign, Interview Preparation, Legal Marketing, Proposal Leadership, Marketing
Education
Marquette University 2001 — 2005
Bachelor of Science in Business Administration, Marketing
Mayer Brown May 2014 - Present
Winston & Strawn LLP August 2012 - May 2014
The Rise Group December 2009 - August 2012
The Rise Group October 2008 - December 2009
DLA Piper November 2007 - October 2008
Minacs February 2007 - October 2007
Minacs September 2005 - February 2007
Skills
Proposal Writing, Market Research, Marketing Strategy, Business Development, New Business Development, Leadership, Advertising, Marketing Communications, CRM, Competitive Intelligence, Priority Management, Management, Program Management, Analysis, Social Media, Market Planning, Research, RFP, Direct Marketing, Project Management, InDesign, Interview Preparation, Legal Marketing, Proposal Leadership, Marketing
Education
Marquette University 2001 — 2005
Bachelor of Science in Business Administration, Marketing
Sunil Balaganchi Thammaiah Sunil Balaganchi Thammaiah's Minacs Experience August 2008 - December 2008
Job Associate Software Engineer at Fidelity Investments
Industry Computer Software
Experience
Fidelity Investments July 2012 - Present
Fidelity Investments March 2012 - July 2012
UMass Lowell August 2010 - December 2011
Fidelity Investments May 2011 - August 2011
Synchronoss Technologies Inc January 2009 - August 2010
Minacs August 2008 - December 2008
Skills
Java, Testing, Web Applications, Test Automation, C++, Android, Networking, Oracle, Programming, Regression Testing, SQL, Eclipse, Spring, Unix, C
Education
University of Massachusetts at Lowell 2010 — 2012
Masters Degree, Computer Science
Visvesvaraya Technological University 2004 — 2008
Bachelor of Engineering, Information Science
Fidelity Investments July 2012 - Present
Fidelity Investments March 2012 - July 2012
UMass Lowell August 2010 - December 2011
Fidelity Investments May 2011 - August 2011
Synchronoss Technologies Inc January 2009 - August 2010
Minacs August 2008 - December 2008
Skills
Java, Testing, Web Applications, Test Automation, C++, Android, Networking, Oracle, Programming, Regression Testing, SQL, Eclipse, Spring, Unix, C
Education
University of Massachusetts at Lowell 2010 — 2012
Masters Degree, Computer Science
Visvesvaraya Technological University 2004 — 2008
Bachelor of Engineering, Information Science
Shane Paris's Minacs Experience August 2008 - October 2008
Job New Hire Development Coordinator at Web.com
Industry Information Technology and Services
Experience
Web.com October 2014 - Present
Register.com / Web.com September 2009 - Present
CIBC November 2008 - September 2009
Minacs August 2008 - October 2008
Minacs January 2008 - May 2008
Minacs January 2007 - January 2008
Aditya Birla Minacs September 2005 - January 2007
The Journal Saint Mary's University September 2002 - May 2004
Keiths Nova Scotia Brewery 1997 - 2003
SMUSA May 2000 - September 2000
Skills
Customer Service, Coaching, Account Management, Sales, Microsoft Excel, Team Building, Leadership Development, Microsoft Office, Sales Management, Social Media Marketing, Training, Employee Training, Change Management, Recruiting, Hands-on Training, Training Delivery, Call Centers, Call Center Development, Event Management, Operations Management, Sales Presentations, Presentation Development, Human Resources, Editing, Training Facilitation, Team Building..., Teamwork, Project Management, Program Management, Leadership, Interviews, Time Management, Advertising, Sales Process, Marketing, Management, Project Planning, Selling, Team Leadership, Networking, Performance Management, Employee Relations, Business Development, Customer Satisfaction, Customer Retention, Strategy, Team Management, Telecommunications, Organizational..., Facebook
Education
Saint Mary's University 1996 — 2001
Bachelor of Arts (BA), Certificate in Human Resource Management
Dartmouth High School 1991 — 1995
Web.com October 2014 - Present
Register.com / Web.com September 2009 - Present
CIBC November 2008 - September 2009
Minacs August 2008 - October 2008
Minacs January 2008 - May 2008
Minacs January 2007 - January 2008
Aditya Birla Minacs September 2005 - January 2007
The Journal Saint Mary's University September 2002 - May 2004
Keiths Nova Scotia Brewery 1997 - 2003
SMUSA May 2000 - September 2000
Skills
Customer Service, Coaching, Account Management, Sales, Microsoft Excel, Team Building, Leadership Development, Microsoft Office, Sales Management, Social Media Marketing, Training, Employee Training, Change Management, Recruiting, Hands-on Training, Training Delivery, Call Centers, Call Center Development, Event Management, Operations Management, Sales Presentations, Presentation Development, Human Resources, Editing, Training Facilitation, Team Building..., Teamwork, Project Management, Program Management, Leadership, Interviews, Time Management, Advertising, Sales Process, Marketing, Management, Project Planning, Selling, Team Leadership, Networking, Performance Management, Employee Relations, Business Development, Customer Satisfaction, Customer Retention, Strategy, Team Management, Telecommunications, Organizational..., Facebook
Education
Saint Mary's University 1996 — 2001
Bachelor of Arts (BA), Certificate in Human Resource Management
Dartmouth High School 1991 — 1995
Cory Stevenson Cory Stevenson's Minacs Experience September 2006 - April 2009
Job Tier 2 Customer Service Representative at Arvato Digital Services
Industry Outsourcing/Offshoring
Experience
Arvato Digital Services October 2010 - June 2011
The Historic Red Dog February 2010 - August 2010
The Beer Store May 2009 - February 2010
Minacs September 2006 - April 2009
Multi-Channel Communications Inc February 2003 - August 2006
Peterborough Golf and Country Club June 2001 - February 2003
Skills
MS Office Suite, Team Management, Account Management, Typing, Data Entry, Customer Service, Customer Retention, Communication..., Fluent English, Mathematics, Quality Assurance, Able To Multi-task, Priority Management, Staff Training, Inventory Management, Cash Handling, Report Writing, Quickbooks, Simply Accounting, Team Leadership, Money Handling, Call Center, Computer Literate, Cooking, Fast Learning
Education
Sir Sandford Flemming College 2008 — 2008
Business Administration - Accounting
Trent University 2007 — 2007
Business Admin, Philosophy
Adam Scott CVI 1996 — 2001
GED
Arvato Digital Services October 2010 - June 2011
The Historic Red Dog February 2010 - August 2010
The Beer Store May 2009 - February 2010
Minacs September 2006 - April 2009
Multi-Channel Communications Inc February 2003 - August 2006
Peterborough Golf and Country Club June 2001 - February 2003
Skills
MS Office Suite, Team Management, Account Management, Typing, Data Entry, Customer Service, Customer Retention, Communication..., Fluent English, Mathematics, Quality Assurance, Able To Multi-task, Priority Management, Staff Training, Inventory Management, Cash Handling, Report Writing, Quickbooks, Simply Accounting, Team Leadership, Money Handling, Call Center, Computer Literate, Cooking, Fast Learning
Education
Sir Sandford Flemming College 2008 — 2008
Business Administration - Accounting
Trent University 2007 — 2007
Business Admin, Philosophy
Adam Scott CVI 1996 — 2001
GED
Dee Harvel's Minacs Experience January 1989 - November 2001
Job ISG Principal Consultant, PMP, GM CRM Project Manager
Industry Automotive
Experience
Siena Heights University January 2010 - Present
Information Services Group October 2007 - Present
Doner Advertising January 2006 - September 2007
Aquent Marketing Staffing February 2002 - January 2006
MRM Partners September 2003 - August 2004
Minacs January 1989 - November 2001
Minacs (Phoenix Group, Inc) January 1995 - January 1998
Minacs (Phoenix Group) January 1989 - January 1995
Skills
CRM, Integrated Marketing, Analytics, Project Management, Business Intelligence, Data Analysis, Database Marketing, Vendor Management, Program Management, Process Improvement, Competitive Analysis, Strategic Planning, Management, Leadership, Cross-functional Team..., Integration, Account Management, Project Planning
Education
Northwestern University - Kellogg School of Management
Graduate Level, Executive Management Certification
Siena Heights University
Master of Arts, Business
Siena Heights University
Bachelor of Arts, Business Marketing
Siena Heights University January 2010 - Present
Information Services Group October 2007 - Present
Doner Advertising January 2006 - September 2007
Aquent Marketing Staffing February 2002 - January 2006
MRM Partners September 2003 - August 2004
Minacs January 1989 - November 2001
Minacs (Phoenix Group, Inc) January 1995 - January 1998
Minacs (Phoenix Group) January 1989 - January 1995
Skills
CRM, Integrated Marketing, Analytics, Project Management, Business Intelligence, Data Analysis, Database Marketing, Vendor Management, Program Management, Process Improvement, Competitive Analysis, Strategic Planning, Management, Leadership, Cross-functional Team..., Integration, Account Management, Project Planning
Education
Northwestern University - Kellogg School of Management
Graduate Level, Executive Management Certification
Siena Heights University
Master of Arts, Business
Siena Heights University
Bachelor of Arts, Business Marketing
Roger Hsieh Roger Hsieh's Minacs Experience August 2003 - August 2004
Job Technical Lead
Industry Information Technology and Services
Experience
Hyundai AutoEver America July 2013 - Present
Automobile Club of Southern California January 2011 - July 2013
Yamaha Motor Corporation, USA January 2010 - December 2010
Golden Eye Dealership Solutions May 2006 - November 2009
Proxicom May 2005 - April 2006
Toyota Financial Services October 2004 - May 2005
Minacs August 2003 - August 2004
Ford January 2002 - August 2003
Accenture 1995 - 2001
Skills
Software Project..., Software Architect, Business Process..., Business Analysis, Product Development, ERP, Agile Methodologies, Business Process Design, Supply Chain Management, User Training, Program Management, Process Improvement, Cross-functional Team..., Automotive, Project Management, Process Engineering, Leadership, Testing
Education
University of California, Los Angeles 1993 — 1995
MS
University of California, Irvine 1988 — 1993
BS
Hyundai AutoEver America July 2013 - Present
Automobile Club of Southern California January 2011 - July 2013
Yamaha Motor Corporation, USA January 2010 - December 2010
Golden Eye Dealership Solutions May 2006 - November 2009
Proxicom May 2005 - April 2006
Toyota Financial Services October 2004 - May 2005
Minacs August 2003 - August 2004
Ford January 2002 - August 2003
Accenture 1995 - 2001
Skills
Software Project..., Software Architect, Business Process..., Business Analysis, Product Development, ERP, Agile Methodologies, Business Process Design, Supply Chain Management, User Training, Program Management, Process Improvement, Cross-functional Team..., Automotive, Project Management, Process Engineering, Leadership, Testing
Education
University of California, Los Angeles 1993 — 1995
MS
University of California, Irvine 1988 — 1993
BS
Sherrry Hayes Sherrry Hayes's Minacs Experience May 2006 - October 2008
Job Administrative Assistant
Industry Banking
Experience
Minacs May 2006 - October 2008
Education
Oakland Community College 2010 — 2012
Attending, Administrative Management
Minacs May 2006 - October 2008
Education
Oakland Community College 2010 — 2012
Attending, Administrative Management
Lindsey Ellis Lindsey Ellis's Minacs Experience July 2005 - November 2005
Job Social Media Manager at Hamilton's On The Square
Industry Internet
Experience
Hamilton's On The Square July 2015 - Present
PDAdmin Group 2008 - January 2013
GMAC Financial Services March 2007 - September 2007
GMAC Financial Services April 2006 - August 2006
Minacs July 2005 - November 2005
La Senza June 2003 - July 2005
Glendale Medical Clinic January 2003 - January 2004
Skills
Goal Oriented, Management, Teamwork, Flexible Schedule, Leadership, Organized, Flexible Working, Health Insurance, Microsoft Word, Microsoft Excel, Time Management, Multi-task & Handle...
Education
Seneca College of Applied Arts and Technology 2005 — 2010
Business Administration Diploma, Business Administration
Pine Ridge Secondary School 1997 — 2001
Hamilton's On The Square July 2015 - Present
PDAdmin Group 2008 - January 2013
GMAC Financial Services March 2007 - September 2007
GMAC Financial Services April 2006 - August 2006
Minacs July 2005 - November 2005
La Senza June 2003 - July 2005
Glendale Medical Clinic January 2003 - January 2004
Skills
Goal Oriented, Management, Teamwork, Flexible Schedule, Leadership, Organized, Flexible Working, Health Insurance, Microsoft Word, Microsoft Excel, Time Management, Multi-task & Handle...
Education
Seneca College of Applied Arts and Technology 2005 — 2010
Business Administration Diploma, Business Administration
Pine Ridge Secondary School 1997 — 2001
Kenneth Tebo's Minacs Experience April 2000 - January 2006
Job Social Listening Analyst at Team Detroit
Industry Marketing and Advertising
Experience
Team Detroit September 2014 - Present
Ignite Social Media September 2011 - August 2014
GameStop December 2010 - September 2011
ePrize January 2011 - April 2011
University of Phoenix July 2008 - April 2010
Palace Sports and Entertainment July 1999 - September 2007
Helio June 2006 - August 2007
Minacs April 2000 - January 2006
Skills
Talent Management, Staff Development, Recruiting, Leadership, Strategy, Marketing Strategy, Sales, Management, Project Planning, Customer Service, Project Management, Team Building, Web Design, Strategic Planning, Risk Management, Business Strategy, Social Networking, Facebook, Analysis, Analytics, Training, Program Management, Process Improvement, Data Visualization, Social Analytics
Education
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Detroit Mercy 1994 — 1999
BS, Business Administration
Team Detroit September 2014 - Present
Ignite Social Media September 2011 - August 2014
GameStop December 2010 - September 2011
ePrize January 2011 - April 2011
University of Phoenix July 2008 - April 2010
Palace Sports and Entertainment July 1999 - September 2007
Helio June 2006 - August 2007
Minacs April 2000 - January 2006
Skills
Talent Management, Staff Development, Recruiting, Leadership, Strategy, Marketing Strategy, Sales, Management, Project Planning, Customer Service, Project Management, Team Building, Web Design, Strategic Planning, Risk Management, Business Strategy, Social Networking, Facebook, Analysis, Analytics, Training, Program Management, Process Improvement, Data Visualization, Social Analytics
Education
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Detroit Mercy 1994 — 1999
BS, Business Administration
Diane Pawlak's Minacs Experience 2006 - 2008
Job Operations Manager at NastGroup Financial
Industry Consumer Goods
Experience
NastGroup Financial January 2015 - Present
ADP Holdings Group, Inc. January 2013 - Present
Rodan + Fields Dermatologists November 2011 - Present
ADP Holdings Group, Inc. January 2011 - December 2013
ADP Essentials, Inc. November 2007 - December 2012
Association for Women in Computing June 2009 - July 2012
Association for Women in Computing June 2006 - June 2009
Minacs 2006 - 2008
Twinlab 1999 - 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Project Management, HTML, Software Documentation, Windows, Team Building, Team Leadership, Consulting, Management, Sales, Technical Support, Organizational..., Entrepreneurship, Start-ups, Leadership, Selling, Process Improvement, Small Business, Program Management, Retail, Nonprofits, Training, Strategic Planning
Education
Madonna University 2002 — 2004
Bachelor's Degree, Computer Information Systems, 4.0
East Islip High School 1971 — 1974
Regents, Business
NastGroup Financial January 2015 - Present
ADP Holdings Group, Inc. January 2013 - Present
Rodan + Fields Dermatologists November 2011 - Present
ADP Holdings Group, Inc. January 2011 - December 2013
ADP Essentials, Inc. November 2007 - December 2012
Association for Women in Computing June 2009 - July 2012
Association for Women in Computing June 2006 - June 2009
Minacs 2006 - 2008
Twinlab 1999 - 2001
Skills
Microsoft Office, Customer Service, Troubleshooting, Project Management, HTML, Software Documentation, Windows, Team Building, Team Leadership, Consulting, Management, Sales, Technical Support, Organizational..., Entrepreneurship, Start-ups, Leadership, Selling, Process Improvement, Small Business, Program Management, Retail, Nonprofits, Training, Strategic Planning
Education
Madonna University 2002 — 2004
Bachelor's Degree, Computer Information Systems, 4.0
East Islip High School 1971 — 1974
Regents, Business
Linda Khoury's Minacs Experience February 2004 - March 2009
Job Intraday Analyst at Nova Scotia Power
Industry Telecommunications
Experience
Nova Scotia Power February 2012 - December 2013
Minacs February 2004 - March 2009
Skills
Workforce Management, Call Centers, Process Improvement, Analysis, Business Analysis, Data Analysis, Team Leadership, Forecasting, Capacity Planning, Telecommunications, Workforce Planning, Business Requirements, Change Management
Education
Saint Mary's University 1999 — 2002
Halifax West High School
Nova Scotia Power February 2012 - December 2013
Minacs February 2004 - March 2009
Skills
Workforce Management, Call Centers, Process Improvement, Analysis, Business Analysis, Data Analysis, Team Leadership, Forecasting, Capacity Planning, Telecommunications, Workforce Planning, Business Requirements, Change Management
Education
Saint Mary's University 1999 — 2002
Halifax West High School
Rachelle Reid's Minacs Experience February 2004 - July 2014
Job Director, Bid Management and Content Development at HGS Canada Inc.
Industry Consumer Services
Experience
HGS Canada Inc. July 2014 - Present
Minacs February 2004 - July 2014
Siebel Systems 1997 - 2002
Janna Systems 1997 - 2000
Skills
Proposal Management, BPO, Marketing Communications, Call Centers, Vendor Management, Outsourcing, Call Center, CRM, Global Sourcing, Offshore Outsourcing, Team Management, Workforce Management, Business Development, Siebel, Team Leadership, Inbound Marketing, Customer Experience, Account Management, Project Management, Leadership, Corporate Communications, Customer Service, Customer Satisfaction, Management, Qvidian, Proposal Writing
Education
McMaster University 1993 — 1997
Bachelor of Engineering (BEng), Computer and Management
HGS Canada Inc. July 2014 - Present
Minacs February 2004 - July 2014
Siebel Systems 1997 - 2002
Janna Systems 1997 - 2000
Skills
Proposal Management, BPO, Marketing Communications, Call Centers, Vendor Management, Outsourcing, Call Center, CRM, Global Sourcing, Offshore Outsourcing, Team Management, Workforce Management, Business Development, Siebel, Team Leadership, Inbound Marketing, Customer Experience, Account Management, Project Management, Leadership, Corporate Communications, Customer Service, Customer Satisfaction, Management, Qvidian, Proposal Writing
Education
McMaster University 1993 — 1997
Bachelor of Engineering (BEng), Computer and Management
Lisa A. Lark's Minacs Experience April 2000 - August 2004
Job Account Supervisor at Weber Shandwick
Industry Public Relations and Communications
Experience
Weber Shandwick June 2014 - Present
Weber Shandwick June 2014 - Present
Dearborn Public Schools 2005 - June 2014
Henry Ford Community College January 2010 - January 2014
Vietnam Veterans Memorial Fund 2010 - January 2013
Minacs April 2000 - August 2004
Ford Motor Company 2000 - 2004
Campbell & Co. 1998 - 2000
Polygram Records 1995 - 1996
Polygram Records 1995 - 1996
Skills
Editing, Research, Teaching, Public Speaking, Social Media, Community Outreach, Microsoft Office, Event Planning, Customer Service, Curriculum Development, Proofreading, Microsoft Word, Higher Education, Event Management, Microsoft Excel, Curriculum Design, Marketing Communications, Creative Writing, PowerPoint, Lesson Planning, History, Educational Technology, American History, Classroom, Teacher Training, Corporate Communications, Tutoring, Social Networking, Nonprofits, Youth Mentoring, Fundraising, Interviews, Grant Writing, Military, Knowledge Management, Blogging, Leadership Development, Volunteer Management, Program Development, Staff Development
Education
University of Michigan-Dearborn 2008 — 2011
Master’s Degree, ESL
University of Michigan-Dearborn 2000 — 2005
MAT, Secondary Education
University of Michigan-Dearborn 1993 — 1997
Bachelor's degree, Communications
Edsel Ford High School 1989 — 1993
Weber Shandwick June 2014 - Present
Weber Shandwick June 2014 - Present
Dearborn Public Schools 2005 - June 2014
Henry Ford Community College January 2010 - January 2014
Vietnam Veterans Memorial Fund 2010 - January 2013
Minacs April 2000 - August 2004
Ford Motor Company 2000 - 2004
Campbell & Co. 1998 - 2000
Polygram Records 1995 - 1996
Polygram Records 1995 - 1996
Skills
Editing, Research, Teaching, Public Speaking, Social Media, Community Outreach, Microsoft Office, Event Planning, Customer Service, Curriculum Development, Proofreading, Microsoft Word, Higher Education, Event Management, Microsoft Excel, Curriculum Design, Marketing Communications, Creative Writing, PowerPoint, Lesson Planning, History, Educational Technology, American History, Classroom, Teacher Training, Corporate Communications, Tutoring, Social Networking, Nonprofits, Youth Mentoring, Fundraising, Interviews, Grant Writing, Military, Knowledge Management, Blogging, Leadership Development, Volunteer Management, Program Development, Staff Development
Education
University of Michigan-Dearborn 2008 — 2011
Master’s Degree, ESL
University of Michigan-Dearborn 2000 — 2005
MAT, Secondary Education
University of Michigan-Dearborn 1993 — 1997
Bachelor's degree, Communications
Edsel Ford High School 1989 — 1993
Lindsey Schulz's Minacs Experience November 2001 - February 2004
Job Chief Operating Officer
Industry Internet
Experience
Audiogon, Inc November 2011 - Present
@ properties March 2005 - November 2011
Pfizer March 2004 - February 2005
Minacs November 2001 - February 2004
T-Mobile May 1999 - October 2001
Skills
Organizational..., Organizational..., Marketing Strategy, Strategic Partnerships, Contract Negotiation, Start-ups, Business Development, Online Marketing, Social Media Marketing, Sales Management, Social Networking, Customer Service, Entrepreneurship, Public Speaking, Marketing Communications, Marketing, Negotiation, Selling, E-commerce, Organization Skills, Sales
Education
Michigan State University 1996 — 2000
Bachelor's Degree, Marketing, 3.67/4.0
Audiogon, Inc November 2011 - Present
@ properties March 2005 - November 2011
Pfizer March 2004 - February 2005
Minacs November 2001 - February 2004
T-Mobile May 1999 - October 2001
Skills
Organizational..., Organizational..., Marketing Strategy, Strategic Partnerships, Contract Negotiation, Start-ups, Business Development, Online Marketing, Social Media Marketing, Sales Management, Social Networking, Customer Service, Entrepreneurship, Public Speaking, Marketing Communications, Marketing, Negotiation, Selling, E-commerce, Organization Skills, Sales
Education
Michigan State University 1996 — 2000
Bachelor's Degree, Marketing, 3.67/4.0
Wendy R. Carroll PhD's Minacs Experience 2001 - 2003
Job Saint Mary's University, Sobey School of Business
Industry Higher Education
Experience
Saint Mary's University January 2014 - Present
WRCarroll Consulting Group 2003 - Present
Univesity of Prince Edward Island July 2008 - September 2013
Acadia University August 2005 - June 2008
Minacs 2001 - 2003
Memberworks Canada 1999 - 2001
Aliant 1985 - 1999
Skills
Operations Management, Employee Relations, Research, Professional..., Teaching Adults, Human Resources, Leadership Development, Training, Management Consulting, Leadership, Customer Service, Coaching, Channel Partners, Policy, Project Planning, Strategic Leadership, Project Management, Qualitative Research, Workshop Facilitation, Change Management, Management, Call Centers, Organizational..., Personnel Management, Analysis, Recruiting, Mentoring, Performance Management, Program Management, University Teaching, Market Research, Time Management, Strategy, Fundraising, Team Leadership, Executive Management, Strategic Planning, Team Building, Business Planning, Proposal Writing, Entrepreneurship, Negotiation, Data Analysis, Workforce Planning, Staff Development, Organizational..., Business Strategy, Public Speaking, Government, Career Development
Education
Saint Mary's University 2004 — 2008
PhD
Saint Mary's University 1997 — 1999
EMBA
St. Francis Xavier University 1982 — 1985
BA
Saint Mary's University January 2014 - Present
WRCarroll Consulting Group 2003 - Present
Univesity of Prince Edward Island July 2008 - September 2013
Acadia University August 2005 - June 2008
Minacs 2001 - 2003
Memberworks Canada 1999 - 2001
Aliant 1985 - 1999
Skills
Operations Management, Employee Relations, Research, Professional..., Teaching Adults, Human Resources, Leadership Development, Training, Management Consulting, Leadership, Customer Service, Coaching, Channel Partners, Policy, Project Planning, Strategic Leadership, Project Management, Qualitative Research, Workshop Facilitation, Change Management, Management, Call Centers, Organizational..., Personnel Management, Analysis, Recruiting, Mentoring, Performance Management, Program Management, University Teaching, Market Research, Time Management, Strategy, Fundraising, Team Leadership, Executive Management, Strategic Planning, Team Building, Business Planning, Proposal Writing, Entrepreneurship, Negotiation, Data Analysis, Workforce Planning, Staff Development, Organizational..., Business Strategy, Public Speaking, Government, Career Development
Education
Saint Mary's University 2004 — 2008
PhD
Saint Mary's University 1997 — 1999
EMBA
St. Francis Xavier University 1982 — 1985
BA
David Mowat's Minacs Experience 2007 - 2010
Job at
Industry Financial Services
Experience
Yonge Street Physiotherapy September 2010 - Present
Xerox 2007 - 2010
Minacs 2007 - 2010
Aditya Birla Minacs 2007 - 2010
Education
Seneca College of Applied Arts and Technology 2000 — 2003
Yonge Street Physiotherapy September 2010 - Present
Xerox 2007 - 2010
Minacs 2007 - 2010
Aditya Birla Minacs 2007 - 2010
Education
Seneca College of Applied Arts and Technology 2000 — 2003
Eric Swanson's Minacs Experience August 1989 - June 2003
Job Head of Certified Preowned Vehicles
Industry Automotive
Experience
FCA Fiat Chrysler Automobiles January 2011 - Present
Nielson IAG February 2008 - January 2011
Audi of America September 2007 - January 2008
Audi of America August 2005 - September 2007
Ford Motor Company 2003 - 2005
Minacs August 1989 - June 2003
Skills
Automotive, Vehicles, Account Management, Marketing Strategy, New Business Development, Sales Management, Customer Retention, Strategic Planning, Competitive Analysis, Team Building, Market Research, Product Development, Automobile, Sales, Negotiation, Advertising, Digital Marketing, Marketing, Team Leadership
Education
University of Michigan-Flint 1984 — 1989
Bachelor of Business Administration, Business Administration and Management, General
FCA Fiat Chrysler Automobiles January 2011 - Present
Nielson IAG February 2008 - January 2011
Audi of America September 2007 - January 2008
Audi of America August 2005 - September 2007
Ford Motor Company 2003 - 2005
Minacs August 1989 - June 2003
Skills
Automotive, Vehicles, Account Management, Marketing Strategy, New Business Development, Sales Management, Customer Retention, Strategic Planning, Competitive Analysis, Team Building, Market Research, Product Development, Automobile, Sales, Negotiation, Advertising, Digital Marketing, Marketing, Team Leadership
Education
University of Michigan-Flint 1984 — 1989
Bachelor of Business Administration, Business Administration and Management, General
Nicole Falsetti's Minacs Experience December 2000 - December 2002
Job Director of Dealership Affairs
Industry Marketing and Advertising
Experience
Valassis October 2007 - November 2008
ADVO December 2002 - October 2007
Minacs December 2000 - December 2002
Verizon Wireless July 2000 - December 2000
Skills
Cross-functional Team..., Strategy, Leadership, Process Improvement, Management, Training, Change Management, Team Building, Project Management, Operations Management, Forecasting, Telecommunications, Business Strategy, Sales Management, Sales, Call Centers, Program Management, CRM, Recruiting, Customer Satisfaction, Direct Sales
Education
University of Michigan 1996 — 1998
Master Arts, Adult Instruction and Performance Technology
Madonna University 1993 — 1995
Bachelor Arts, Elementary Education
University of Michigan 1987 — 1991
Bachelor Arts, Psychology
Valassis October 2007 - November 2008
ADVO December 2002 - October 2007
Minacs December 2000 - December 2002
Verizon Wireless July 2000 - December 2000
Skills
Cross-functional Team..., Strategy, Leadership, Process Improvement, Management, Training, Change Management, Team Building, Project Management, Operations Management, Forecasting, Telecommunications, Business Strategy, Sales Management, Sales, Call Centers, Program Management, CRM, Recruiting, Customer Satisfaction, Direct Sales
Education
University of Michigan 1996 — 1998
Master Arts, Adult Instruction and Performance Technology
Madonna University 1993 — 1995
Bachelor Arts, Elementary Education
University of Michigan 1987 — 1991
Bachelor Arts, Psychology
James Call, PMP's Minacs Experience January 2002 - October 2006
Job Sustain Technology Lead at Ally Financial Inc.
Industry Program Development
Experience
Ally Financial Inc. December 2014 - Present
Aditya Birla Minacs January 2012 - December 2014
Aditya Birla Minacs January 2012 - December 2014
Aditya Birla Minacs January 2012 - December 2014
NTT DATA - Keane January 2011 - January 2012
NTT DATA - Keane September 2008 - January 2012
NTT DATA - Keane October 2006 - January 2012
Minacs January 2002 - October 2006
Skills
Project Management..., Information Technology..., ITIL, Program Management, Management, Disaster Recovery, Project Management, Leadership, PMP, Budgets, Software Documentation, Databases, Vendor Management, Team Management, SDLC, Process Improvement, Business Analysis, Requirements Analysis
Education
Macomb Community College 2006 — 2009
Associate, Accounting
University of Detroit Mercy 1998 — 2001
Ally Financial Inc. December 2014 - Present
Aditya Birla Minacs January 2012 - December 2014
Aditya Birla Minacs January 2012 - December 2014
Aditya Birla Minacs January 2012 - December 2014
NTT DATA - Keane January 2011 - January 2012
NTT DATA - Keane September 2008 - January 2012
NTT DATA - Keane October 2006 - January 2012
Minacs January 2002 - October 2006
Skills
Project Management..., Information Technology..., ITIL, Program Management, Management, Disaster Recovery, Project Management, Leadership, PMP, Budgets, Software Documentation, Databases, Vendor Management, Team Management, SDLC, Process Improvement, Business Analysis, Requirements Analysis
Education
Macomb Community College 2006 — 2009
Associate, Accounting
University of Detroit Mercy 1998 — 2001
Angela Parker, PMP, CSM's Minacs Experience 2000 - 2007
Job Senior Technical Program Manager at General Motors
Industry Information Technology and Services
Experience
General Motors January 2014 - Present
Compuware November 2012 - December 2013
Compuware July 2011 - November 2012
Compuware May 2007 - July 2011
Minacs 2000 - 2007
Future Three Software (now known as Infor) 1998 - 2000
Future Three Software (now known as Infor) 1996 - 1998
Future Three Software (now known as Infor) 1994 - 1996
Future Three Software (now known as Infor) 1993 - 1994
IBM 1990 - 1992
Skills
Program Management, SDLC, Management, CRM, Vendor Management, Leadership, Cross-functional Team..., PMP, Business Analysis, Project Planning, Agile Methodologies, PMO, IT Strategy, Requirements Analysis, Business Process, SaaS, Oracle, IT Management, Project Management, Software Project..., Outsourcing, Data Warehousing, Business Intelligence, ITIL, Project Portfolio..., Business Process..., Process Improvement, Enterprise Software, Service Delivery, Project Delivery, Integration, Software Documentation, IT Service Management, Requirements Gathering, Enterprise Architecture, Agile Project Management
Education
Marygrove College 1988 — 1992
Bachelor of Science, Computer Science and Mathematics
General Motors January 2014 - Present
Compuware November 2012 - December 2013
Compuware July 2011 - November 2012
Compuware May 2007 - July 2011
Minacs 2000 - 2007
Future Three Software (now known as Infor) 1998 - 2000
Future Three Software (now known as Infor) 1996 - 1998
Future Three Software (now known as Infor) 1994 - 1996
Future Three Software (now known as Infor) 1993 - 1994
IBM 1990 - 1992
Skills
Program Management, SDLC, Management, CRM, Vendor Management, Leadership, Cross-functional Team..., PMP, Business Analysis, Project Planning, Agile Methodologies, PMO, IT Strategy, Requirements Analysis, Business Process, SaaS, Oracle, IT Management, Project Management, Software Project..., Outsourcing, Data Warehousing, Business Intelligence, ITIL, Project Portfolio..., Business Process..., Process Improvement, Enterprise Software, Service Delivery, Project Delivery, Integration, Software Documentation, IT Service Management, Requirements Gathering, Enterprise Architecture, Agile Project Management
Education
Marygrove College 1988 — 1992
Bachelor of Science, Computer Science and Mathematics
Jonathan Radon's Minacs Experience 2001 - 2005
Job Software Architect at RouteOne
Industry Computer Software
Experience
RouteOne August 2011 - Present
Mango Languages March 2011 - August 2011
RouteOne May 2008 - March 2011
RouteOne May 2007 - May 2008
Minacs 2001 - 2005
Skills
Agile Methodologies, XML, SDLC, Software Development, Microsoft SQL Server, SOA, SQL, JavaScript, Software Project..., Web Services, Requirements Analysis, Hibernate, Struts, Java Enterprise Edition, Spring Framework, Integration, Databases, Visio, Web Development, Nunchuckery
Education
Lawrence Technological University
Bachelor of Science (BS), Computer Science
RouteOne August 2011 - Present
Mango Languages March 2011 - August 2011
RouteOne May 2008 - March 2011
RouteOne May 2007 - May 2008
Minacs 2001 - 2005
Skills
Agile Methodologies, XML, SDLC, Software Development, Microsoft SQL Server, SOA, SQL, JavaScript, Software Project..., Web Services, Requirements Analysis, Hibernate, Struts, Java Enterprise Edition, Spring Framework, Integration, Databases, Visio, Web Development, Nunchuckery
Education
Lawrence Technological University
Bachelor of Science (BS), Computer Science
Lynn Friedman's Minacs Experience September 2000 - March 2006
Job Realtor
Industry Real Estate
Experience
Benefit-Realty October 2014 - Present
Interfaith Older Adult Programs September 2009 - June 2014
Interfaith Older Adult Programs, Inc. March 2006 - June 2014
Minacs September 2000 - March 2006
Skills
Program Development, Volunteer Management, Community Outreach, Non-profits, Fundraising, Event Planning, Public Speaking, Program Management, Event Management, Customer Service, Job Search Strategies, Career Counseling, Budgets, Coaching, Employee Relations, Resume Writing, Public Relations, Leadership Development, Process Improvement, Training, Marketing, Workshop Facilitation, Performance Management, Editing, Microsoft Office, Employee Engagement, Team Building, Personnel Management, Case Managment, Nonprofits
Education
Marquette University 1994 — 1998
Bachelor of Science (BS), Communication and Business Management
Benefit-Realty October 2014 - Present
Interfaith Older Adult Programs September 2009 - June 2014
Interfaith Older Adult Programs, Inc. March 2006 - June 2014
Minacs September 2000 - March 2006
Skills
Program Development, Volunteer Management, Community Outreach, Non-profits, Fundraising, Event Planning, Public Speaking, Program Management, Event Management, Customer Service, Job Search Strategies, Career Counseling, Budgets, Coaching, Employee Relations, Resume Writing, Public Relations, Leadership Development, Process Improvement, Training, Marketing, Workshop Facilitation, Performance Management, Editing, Microsoft Office, Employee Engagement, Team Building, Personnel Management, Case Managment, Nonprofits
Education
Marquette University 1994 — 1998
Bachelor of Science (BS), Communication and Business Management
Chris Daunt's Minacs Experience January 2007 - March 2014
Job Account Manager at Minacs
Industry Automotive
Experience
Minacs Marketing Solutions March 2014 - Present
Minacs January 2007 - March 2014
Minacs Marketing Solutions 2009 - 2011
CoNway central express 2006 - 2007
Skills
BPO, Vendor Management, Call Centers, Process Improvement, Service Delivery, Customer Satisfaction, Business Process..., Project Management, Six Sigma, ISO, Program Management, Business Process, Management, Business Development, Account Management, Operations Management, Forecasting, Customer Experience, CRM, Call Center, Microsoft Excel, Microsoft Office, Sla, Workforce Management
Education
University of Detroit Mercy 1999 — 2001
Minacs Marketing Solutions March 2014 - Present
Minacs January 2007 - March 2014
Minacs Marketing Solutions 2009 - 2011
CoNway central express 2006 - 2007
Skills
BPO, Vendor Management, Call Centers, Process Improvement, Service Delivery, Customer Satisfaction, Business Process..., Project Management, Six Sigma, ISO, Program Management, Business Process, Management, Business Development, Account Management, Operations Management, Forecasting, Customer Experience, CRM, Call Center, Microsoft Excel, Microsoft Office, Sla, Workforce Management
Education
University of Detroit Mercy 1999 — 2001
Brent Gerstner's Minacs Experience 2005 - 2009
Job Retail & Technology experienced contact center professional
Industry Outsourcing/Offshoring
Experience
Expert Global Solutions February 2009 - Present
Minacs 2005 - 2009
Sutherland Global Services 1992 - 2005
Skills
Leadership, Call Center, Strategy, BPO, Customer Experience, CRM, Outsourcing, Vendor Management, New Business Development, Management, Strategic Planning, Lead Generation, Customer Satisfaction, Customer Acquisition, Contact Centers, Workforce Management, Business Development, Call Centers, Sales, Solution Selling, SaaS, Customer Service, Sales Management, Salesforce.com, Call Center Development, Inbound Marketing, Customer Retention
Education
State University of New York College at Brockport 1988 — 1992
Business Administration and Management, General
Expert Global Solutions February 2009 - Present
Minacs 2005 - 2009
Sutherland Global Services 1992 - 2005
Skills
Leadership, Call Center, Strategy, BPO, Customer Experience, CRM, Outsourcing, Vendor Management, New Business Development, Management, Strategic Planning, Lead Generation, Customer Satisfaction, Customer Acquisition, Contact Centers, Workforce Management, Business Development, Call Centers, Sales, Solution Selling, SaaS, Customer Service, Sales Management, Salesforce.com, Call Center Development, Inbound Marketing, Customer Retention
Education
State University of New York College at Brockport 1988 — 1992
Business Administration and Management, General
Todd Mouw's Minacs Experience 1998 - 2001
Job Owner, innovative Customer Management Solutions
Industry Marketing and Advertising
Experience
innovative Customer Management Solutions PresidentiCMS2002 - Present
Minacs 1998 - 2001
Education
University of Michigan 1991 — 1995
innovative Customer Management Solutions PresidentiCMS2002 - Present
Minacs 1998 - 2001
Education
University of Michigan 1991 — 1995
Duncan Cowie's Minacs Experience 1999 - 2002
Job EVP, North America and Asia at Transcom Worldwide
Industry Consumer Services
Experience
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Erin Chomiak's Minacs Experience 2007 - 2007
Job Business Operations Red Dog Creative
Industry Design
Experience
City of Austin May 2007 - March 2012
American Red Cross of Central Texas June 2005 - January 2007
Minacs 2007 - 2007
IE Discovery, Inc. 2003 - 2005
Brown McCarroll 2000 - 2000
Skills
Employee Relations, Employee Benefits, HRIS, Onboarding, Employee Engagement, Employment Law, Recruiting, Employee Training, Policy, Talent Management, Event Planning, Talent Acquisition, Payroll, Strategic Planning, Leadership Development
Education
St. Edward's University 1996 — 2002
MBA, Human Resources
St. Edward's University
BBA, Business Administration
City of Austin May 2007 - March 2012
American Red Cross of Central Texas June 2005 - January 2007
Minacs 2007 - 2007
IE Discovery, Inc. 2003 - 2005
Brown McCarroll 2000 - 2000
Skills
Employee Relations, Employee Benefits, HRIS, Onboarding, Employee Engagement, Employment Law, Recruiting, Employee Training, Policy, Talent Management, Event Planning, Talent Acquisition, Payroll, Strategic Planning, Leadership Development
Education
St. Edward's University 1996 — 2002
MBA, Human Resources
St. Edward's University
BBA, Business Administration
Laura Kane Davis's Minacs Experience February 2011 - May 2013
Job Technical Business Analyst
Industry Information Technology and Services
Experience
V2Soft; FordDirect July 2014 - Present
The Minacs Group May 2013 - July 2014
Minacs February 2011 - May 2013
Credit Acceptance August 2005 - October 2009
Automotive Retail Group of ADP February 2003 - July 2005
EDS Group April 2001 - February 2003
Skills
Requirements Analysis, SDLC, Agile Methodologies, Business Analysis, Project Planning, Software Documentation, Integration, Process Improvement, Oracle, PMP, Requirements Gathering, Visio, Vendor Management, Business Process, Quality Assurance
Education
Oakland University
Bachelor of Arts, Psychology
V2Soft; FordDirect July 2014 - Present
The Minacs Group May 2013 - July 2014
Minacs February 2011 - May 2013
Credit Acceptance August 2005 - October 2009
Automotive Retail Group of ADP February 2003 - July 2005
EDS Group April 2001 - February 2003
Skills
Requirements Analysis, SDLC, Agile Methodologies, Business Analysis, Project Planning, Software Documentation, Integration, Process Improvement, Oracle, PMP, Requirements Gathering, Visio, Vendor Management, Business Process, Quality Assurance
Education
Oakland University
Bachelor of Arts, Psychology
Kathleen McNulty's Minacs Experience September 2001 - September 2005
Job Contracts Administrator at Burroughs Payment Systems
Industry Public Relations and Communications
Experience
Burroughs Payment Systems April 2010 - Present
GUIDON ASSOCIATES January 2006 - February 2011
Minacs September 2001 - September 2005
CVH Training July 1999 - September 2001
Varsity Books/CollegeImpact January 2000 - January 2001
Varsity Books September 1999 - June 2000
CVH TRAINING January 1999 - January 2000
Skills
Social Media, Adobe Creative Suite, Market Research, Online Marketing, Online PR, Data Analysis, Analytics, Proposal Writing, Sales Operations, Business Process, Operations Research, Account Management, Employee Relations, Customer Relations, Online Advertising, Press Releases, Facebook, Blogging, Social Media Marketing, Corporate Communications, Marketing, Integrated Marketing, Leadership, SEO, Sales, Program Management, Team Leadership, Microsoft Office, Public Speaking, Marketing Strategy, Team Building, YouTube, Microsoft Word, PowerPoint, Media Relations, Analysis, Vendor Management, Customer Satisfaction, Teamwork, Editing, Strategic Communications, Business Analysis, Process Improvement, Newsletters, Business Development, Social Networking, Microsoft Excel, Sales Management, Media Planning, Internal Communications
Education
Wayne State University 2001 — 2008
Public Relations
Michigan State University 1994 — 1995
Burroughs Payment Systems April 2010 - Present
GUIDON ASSOCIATES January 2006 - February 2011
Minacs September 2001 - September 2005
CVH Training July 1999 - September 2001
Varsity Books/CollegeImpact January 2000 - January 2001
Varsity Books September 1999 - June 2000
CVH TRAINING January 1999 - January 2000
Skills
Social Media, Adobe Creative Suite, Market Research, Online Marketing, Online PR, Data Analysis, Analytics, Proposal Writing, Sales Operations, Business Process, Operations Research, Account Management, Employee Relations, Customer Relations, Online Advertising, Press Releases, Facebook, Blogging, Social Media Marketing, Corporate Communications, Marketing, Integrated Marketing, Leadership, SEO, Sales, Program Management, Team Leadership, Microsoft Office, Public Speaking, Marketing Strategy, Team Building, YouTube, Microsoft Word, PowerPoint, Media Relations, Analysis, Vendor Management, Customer Satisfaction, Teamwork, Editing, Strategic Communications, Business Analysis, Process Improvement, Newsletters, Business Development, Social Networking, Microsoft Excel, Sales Management, Media Planning, Internal Communications
Education
Wayne State University 2001 — 2008
Public Relations
Michigan State University 1994 — 1995
Wylfred Kwok's Minacs Experience April 1998 - August 1999
Job IT Consultant at Morneau Sobeco
Industry Information Technology and Services
Experience
Morneau Sobeco July 2005 - Present
Attachmate August 1999 - June 2005
Minacs April 1998 - August 1999
Bankers Trust 1989 - 1994
Skills
MCSD, .NET, Visual Basic, T-SQL, Microsoft SQL Server, IIS, ASP, Software Development, XML
Education
The Hong Kong Polytechnic University 1987 — 1990
B. Sc., Mathematics
Morneau Sobeco July 2005 - Present
Attachmate August 1999 - June 2005
Minacs April 1998 - August 1999
Bankers Trust 1989 - 1994
Skills
MCSD, .NET, Visual Basic, T-SQL, Microsoft SQL Server, IIS, ASP, Software Development, XML
Education
The Hong Kong Polytechnic University 1987 — 1990
B. Sc., Mathematics
Kristen Congdon's Minacs Experience 2005 - 2009
Job GM Agent at Minacs Worldwide
Industry Marketing and Advertising
Experience
Dermatec Direct October 2014 - Present
Pf Changs January 1999 - February 2014
Minacs Worldwide June 2004 - September 2009
Minacs 2005 - 2009
King Par Corporation 1999 - 2002
Education
Hillsborough Community College
Science
Mott Community College
Associate of Science
Dermatec Direct October 2014 - Present
Pf Changs January 1999 - February 2014
Minacs Worldwide June 2004 - September 2009
Minacs 2005 - 2009
King Par Corporation 1999 - 2002
Education
Hillsborough Community College
Science
Mott Community College
Associate of Science
Ellen Buck's Minacs Experience June 2013 - Present
Job Guest Correspondence Coordinator at Busch Gardens Williamsburg
Industry Marketing and Advertising
Experience
MInacs June 2013 - Present
Busch Gardens Williamsburg August 2010 - June 2013
College of William and Mary, Mason School of Business October 2007 - January 2010
College of William and Mary, Mason School of Business July 2006 - October 2007
Daily Press March 2003 - November 2005
Circuit City January 1994 - August 1995
Paramount's Kings Dominion 1992 - 1993
Skills
Newsletters, Social Media
Education
Randolph-Macon College 1986 — 1990
BA
MInacs June 2013 - Present
Busch Gardens Williamsburg August 2010 - June 2013
College of William and Mary, Mason School of Business October 2007 - January 2010
College of William and Mary, Mason School of Business July 2006 - October 2007
Daily Press March 2003 - November 2005
Circuit City January 1994 - August 1995
Paramount's Kings Dominion 1992 - 1993
Skills
Newsletters, Social Media
Education
Randolph-Macon College 1986 — 1990
BA
Patti Farero's Minacs Experience October 1997 - August 2014
Job System Administrator / IT Manager
Industry Information Technology and Services
Experience
Minacs October 1997 - August 2014
Minacs January 2003 - February 2006
Minacs August 2000 - January 2003
Phoenix Group April 1999 - August 2000
Phoenix Group August 1998 - April 1999
Phoenix Group June 1998 - August 1998
TekSystems September 1997 - June 1998
Skills
Active Directory, Service Delivery, IT Service Management, VMware, ITIL, Windows Server, Incident Management, Networking, Technical Support, IT Operations, Servers, System Administration, VPN, Troubleshooting, Security, Sla, Help Desk Support, Cisco Technologies, DNS, Call Centers, Microsoft Exchange, Vendor Management, IT Management, Operating Systems, Disaster Recovery, Virtualization, XP, DHCP, Windows 7, SLA
Education
Lake Superior State University
Minacs October 1997 - August 2014
Minacs January 2003 - February 2006
Minacs August 2000 - January 2003
Phoenix Group April 1999 - August 2000
Phoenix Group August 1998 - April 1999
Phoenix Group June 1998 - August 1998
TekSystems September 1997 - June 1998
Skills
Active Directory, Service Delivery, IT Service Management, VMware, ITIL, Windows Server, Incident Management, Networking, Technical Support, IT Operations, Servers, System Administration, VPN, Troubleshooting, Security, Sla, Help Desk Support, Cisco Technologies, DNS, Call Centers, Microsoft Exchange, Vendor Management, IT Management, Operating Systems, Disaster Recovery, Virtualization, XP, DHCP, Windows 7, SLA
Education
Lake Superior State University
Jamie Samland's Minacs Experience 2005 - 2005
Job owner of Dyingstar Web LLC
Industry Internet
Experience
Dyingstar Web Software Web DeveloperDDOTSAugust 2010 - Present
TolTest, Inc. August 2007 - January 2011
Blue Cross Blue Shield of Michigan November 2006 - September 2010
Minacs 2005 - 2005
Skills
ColdFusion, Microsoft SQL Server, Databases, HTML, JavaScript, jQuery, Web Applications, CSS, Web Development
Education
Lawrence Technological University 2000 — 2004
Dyingstar Web Software Web DeveloperDDOTSAugust 2010 - Present
TolTest, Inc. August 2007 - January 2011
Blue Cross Blue Shield of Michigan November 2006 - September 2010
Minacs 2005 - 2005
Skills
ColdFusion, Microsoft SQL Server, Databases, HTML, JavaScript, jQuery, Web Applications, CSS, Web Development
Education
Lawrence Technological University 2000 — 2004
Julie (Stoeckel) Nelson's Minacs Experience 2001 - 2003
Job Business Analyst
Industry Marketing and Advertising
Experience
Pii June 2014 - Present
ICS Marketing Support Services June 2011 - May 2014
Self Employed April 2010 - July 2011
Strategy Network April 2003 - May 2011
Minacs 2001 - 2003
Phoenix Group 1998 - 2001
Walbridge Aldinger 1995 - 1998
Young & Rubicam 1994 - 1995
Skills
Social Media, Marketing, Integrated Marketing, Marketing Communications, Email Marketing, Advertising, Direct Marketing, Digital Marketing, Marketing Strategy, Interactive Marketing, Database Marketing, Direct Mail, Account Management, Multi-channel Marketing, Marketing Analytics, Marketing Data Warehouse, Digital Strategy, CRM, Management, Analytics, Strategy
Education
University of Michigan 1990 — 1994
BA, Communications
Ladywood High School 1986 — 1990
Pii June 2014 - Present
ICS Marketing Support Services June 2011 - May 2014
Self Employed April 2010 - July 2011
Strategy Network April 2003 - May 2011
Minacs 2001 - 2003
Phoenix Group 1998 - 2001
Walbridge Aldinger 1995 - 1998
Young & Rubicam 1994 - 1995
Skills
Social Media, Marketing, Integrated Marketing, Marketing Communications, Email Marketing, Advertising, Direct Marketing, Digital Marketing, Marketing Strategy, Interactive Marketing, Database Marketing, Direct Mail, Account Management, Multi-channel Marketing, Marketing Analytics, Marketing Data Warehouse, Digital Strategy, CRM, Management, Analytics, Strategy
Education
University of Michigan 1990 — 1994
BA, Communications
Ladywood High School 1986 — 1990
Jim Loomis's Minacs Experience January 2000 - May 2009
Job Technical Consultant
Industry Automotive
Experience
Morley Companies, Inc. May 2009 - Present
Minacs January 2000 - May 2009
Skills
Automotive, Troubleshooting, Process Improvement, Customer Satisfaction, Customer Service, Team Leadership, Software Documentation, Cross-functional Team..., Continuous Improvement, Leadership, Training, Quality Assurance, Analysis, Program Management
Education
Mott Community College 1988 — 1991
Morley Companies, Inc. May 2009 - Present
Minacs January 2000 - May 2009
Skills
Automotive, Troubleshooting, Process Improvement, Customer Satisfaction, Customer Service, Team Leadership, Software Documentation, Cross-functional Team..., Continuous Improvement, Leadership, Training, Quality Assurance, Analysis, Program Management
Education
Mott Community College 1988 — 1991
Paul Miramonti's Minacs Experience 1992 - 2002
Job Successful professional with over 15 years of program management, marketing, and management experience.
Industry Marketing and Advertising
Experience
Carlson Marketing Group January 2003 - April 2009
Minacs 1992 - 2002
Skills
Training, Process Improvement, Customer Satisfaction, Project Planning, Program Management, Budgets, Project Management, CRM, Loyalty Programs, Financial Services, Digital Marketing, Leadership, Team Leadership, Management, Interactive Marketing, Sales, Human Resources, Account Management
Education
Oakland University
B.G.S., Business and Marketing
Carlson Marketing Group January 2003 - April 2009
Minacs 1992 - 2002
Skills
Training, Process Improvement, Customer Satisfaction, Project Planning, Program Management, Budgets, Project Management, CRM, Loyalty Programs, Financial Services, Digital Marketing, Leadership, Team Leadership, Management, Interactive Marketing, Sales, Human Resources, Account Management
Education
Oakland University
B.G.S., Business and Marketing
Suzanne McRae's Minacs Experience 2000 - 2003
Job Senior Project Manager at Allstream
Industry Telecommunications
Experience
Allstream February 2014 - Present
MTS Allstream March 2004 - Present
Minacs 2000 - 2003
Atomic Energy of Canada 1994 - 1996
Atomic Energy of Canada 1994 - 1996
Skills
Contact Centers, Workforce Management, Vendor Management, Avaya, Call Center, Avaya Technologies, Call Centers, Service Delivery, VoIP
Education
Sheridan College
Allstream February 2014 - Present
MTS Allstream March 2004 - Present
Minacs 2000 - 2003
Atomic Energy of Canada 1994 - 1996
Atomic Energy of Canada 1994 - 1996
Skills
Contact Centers, Workforce Management, Vendor Management, Avaya, Call Center, Avaya Technologies, Call Centers, Service Delivery, VoIP
Education
Sheridan College
Veena Mallenahally's Minacs Experience March 1999 - Present
Job Senior Developer/Analyst at Minacs
Industry Information Technology and Services
Experience
Minacs March 1999 - Present
Wayne County April 1998 - January 1999
Skills
Oracle
Education
Kuvempu Vishwavidyanilaya
Bachelors of Science (BS), Instrumentation Engg
Minacs March 1999 - Present
Wayne County April 1998 - January 1999
Skills
Oracle
Education
Kuvempu Vishwavidyanilaya
Bachelors of Science (BS), Instrumentation Engg
Jake Trenholm's Minacs Experience November 2000 - August 2003
Job Systems Analyst at The Greenbrier Companies
Industry Railroad Manufacture
Experience
The Greenbrier Companies September 2007 - Present
Bank of Montreal July 2006 - August 2007
TrentonWorks Limited August 2003 - July 2006
Minacs November 2000 - August 2003
Skills
ERP Systems, Microsoft Dynamics, Atlas Excel, Data Conversion, Macola ERP System, Visibility ERP System, VIP HR/Payroll System, Kronos, SQL Server 2000-2008, Crystal Reports, Visual Studio, SSRS, Capital Projects, Fixed Assets, General Ledger, Accounts Payable, Accounts Receivable, Inventory Control, Production, Banking, System Administration, Business Analysis, SOX, Software Development, SharePoint, JIRA, Training &..., Macola, ERP, Process Improvement, Manufacturing, Leadership, Sarbanes-Oxley Act, Management, Microsoft SQL Server, Databases, SQL, Software Documentation, Access, Systems Analysis, Business Process, Axapta, Visio, SSIS, Business Intelligence
Education
University of Phoenix 2004 — 2007
Masters, MBA - Information Technology
Saint Mary's University 1997 — 2001
Bachelor Commerce, Computer Science & Business Administration
Trenton High School 1994 — 1997
Diploma, Science
AXUG 2013
The Greenbrier Companies September 2007 - Present
Bank of Montreal July 2006 - August 2007
TrentonWorks Limited August 2003 - July 2006
Minacs November 2000 - August 2003
Skills
ERP Systems, Microsoft Dynamics, Atlas Excel, Data Conversion, Macola ERP System, Visibility ERP System, VIP HR/Payroll System, Kronos, SQL Server 2000-2008, Crystal Reports, Visual Studio, SSRS, Capital Projects, Fixed Assets, General Ledger, Accounts Payable, Accounts Receivable, Inventory Control, Production, Banking, System Administration, Business Analysis, SOX, Software Development, SharePoint, JIRA, Training &..., Macola, ERP, Process Improvement, Manufacturing, Leadership, Sarbanes-Oxley Act, Management, Microsoft SQL Server, Databases, SQL, Software Documentation, Access, Systems Analysis, Business Process, Axapta, Visio, SSIS, Business Intelligence
Education
University of Phoenix 2004 — 2007
Masters, MBA - Information Technology
Saint Mary's University 1997 — 2001
Bachelor Commerce, Computer Science & Business Administration
Trenton High School 1994 — 1997
Diploma, Science
AXUG 2013
Gerry Wong's Minacs Experience 1998 - 1999
Job President and CEO at Facinet SA de CV
Industry Information Technology and Services
Experience
Facinet SA de CV October 2006 - Present
Plan International December 2001 - February 2006
Rogers Communications Inc. February 2000 - November 2001
Minacs 1998 - 1999
Skills
Windows Server, IT Strategy, Disaster Recovery, Governance, Active Directory, System Administration, Business Analysis, IT Management, Telecommunications, Requirements Analysis, Management Consulting, Management, Software Development, Strategy, Start-ups, Project Planning, Microsoft Exchange, Strategic Partnerships, Business Strategy, SQL
Education
University of Calgary 1979 — 1984
BSc
Henry Wisewood Sr. High 1977 — 1979
Facinet SA de CV October 2006 - Present
Plan International December 2001 - February 2006
Rogers Communications Inc. February 2000 - November 2001
Minacs 1998 - 1999
Skills
Windows Server, IT Strategy, Disaster Recovery, Governance, Active Directory, System Administration, Business Analysis, IT Management, Telecommunications, Requirements Analysis, Management Consulting, Management, Software Development, Strategy, Start-ups, Project Planning, Microsoft Exchange, Strategic Partnerships, Business Strategy, SQL
Education
University of Calgary 1979 — 1984
BSc
Henry Wisewood Sr. High 1977 — 1979
Meghan Buffey's Minacs Experience October 2011 - April 2012
Job Senior Business Analyst Forecasting Resource Planning & Optimization at TELUS
Industry Telecommunications
Experience
TELUS July 2013 - Present
TELUS June 2012 - July 2013
Minacs October 2011 - April 2012
Minacs January 2009 - October 2011
Minacs July 2008 - January 2009
Minacs August 2006 - July 2008
Minacs January 2006 - August 2006
Blair Bugge/The Design Collective June 2005 - February 2006
Windtower Properties Inc. May 2004 - August 2005
EQ3 May 2004 - January 2005
Skills
IEX, Forecasting, Workforce Planning, Workforce Management, Call Center, Excel, Apple, Inventory Management, Capacity Planning, Scheduling, Real Time, Staff Planning, Quickbooks, Organizing, Process Development, COPC, Fine Art, BPO, Erlang, Analysis, Requirements Analysis, Process Improvement, Strategic Planning, Staff Management, Staff Development, Audio Conferencing, APAC, Shrink Reduction, Occupancy, Call Centers, Process Scheduler, Microsoft Excel, Contact Centers, Customer Experience, Management, Leadership, Call Center Development, Outsourcing, Contact Center..., IEX Total View, Continuous Improvement, Employee Engagement, Employee Training, Business Analysis, Soft Skills, Time Management, Metrics, Process Simulation, Project Planning
Education
Trent University 2000 — 2005
Markham District High School - Gifted Program 1995 — 2000
TELUS July 2013 - Present
TELUS June 2012 - July 2013
Minacs October 2011 - April 2012
Minacs January 2009 - October 2011
Minacs July 2008 - January 2009
Minacs August 2006 - July 2008
Minacs January 2006 - August 2006
Blair Bugge/The Design Collective June 2005 - February 2006
Windtower Properties Inc. May 2004 - August 2005
EQ3 May 2004 - January 2005
Skills
IEX, Forecasting, Workforce Planning, Workforce Management, Call Center, Excel, Apple, Inventory Management, Capacity Planning, Scheduling, Real Time, Staff Planning, Quickbooks, Organizing, Process Development, COPC, Fine Art, BPO, Erlang, Analysis, Requirements Analysis, Process Improvement, Strategic Planning, Staff Management, Staff Development, Audio Conferencing, APAC, Shrink Reduction, Occupancy, Call Centers, Process Scheduler, Microsoft Excel, Contact Centers, Customer Experience, Management, Leadership, Call Center Development, Outsourcing, Contact Center..., IEX Total View, Continuous Improvement, Employee Engagement, Employee Training, Business Analysis, Soft Skills, Time Management, Metrics, Process Simulation, Project Planning
Education
Trent University 2000 — 2005
Markham District High School - Gifted Program 1995 — 2000
Lynn D'Aoust's Minacs Experience January 2000 - October 2000
Job Vice President, Operations at Syneron
Industry Medical Devices
Experience
Syneron February 2007 - Present
Brady Corporation October 2001 - February 2007
Buybuddy Inc January 2000 - October 2001
Minacs January 2000 - October 2000
Education
Laurentian University/Université Laurentienne 1980 — 1982
B.A, History, Law
Syneron February 2007 - Present
Brady Corporation October 2001 - February 2007
Buybuddy Inc January 2000 - October 2001
Minacs January 2000 - October 2000
Education
Laurentian University/Université Laurentienne 1980 — 1982
B.A, History, Law
Cheryl Harewood's Minacs Experience June 2000 - July 2002
Job Project Manager North American Region at Ascension Health
Industry Information Technology and Services
Experience
Ascension Health December 2013 - Present
Meritor May 2012 - September 2012
Ally Financial Inc. July 2011 - January 2012
United Physicians September 2008 - September 2009
General Motors February 2006 - March 2007
General Motors November 2002 - December 2005
Minacs June 2000 - July 2002
McKesson April 1999 - May 2000
Accenture January 1998 - March 1999
Skills
Program Management, CMMI, Change Management, Software Development, E-commerce, Process Improvement, Six Sigma, Business Process..., SDLC, PMO, Vendor Management, Quality Assurance, Project Management, Integration, Business Process, Management, SharePoint, Testing, IT Strategy, Information Technology, Business Analysis, MS Project, Visio
Education
University of Detroit Mercy 1997 — 1999
MS, Software Engineering and Computer Science
University of Detroit Mercy 1993 — 1997
BS CIS, Computer Science and Information Systems
Ascension Health December 2013 - Present
Meritor May 2012 - September 2012
Ally Financial Inc. July 2011 - January 2012
United Physicians September 2008 - September 2009
General Motors February 2006 - March 2007
General Motors November 2002 - December 2005
Minacs June 2000 - July 2002
McKesson April 1999 - May 2000
Accenture January 1998 - March 1999
Skills
Program Management, CMMI, Change Management, Software Development, E-commerce, Process Improvement, Six Sigma, Business Process..., SDLC, PMO, Vendor Management, Quality Assurance, Project Management, Integration, Business Process, Management, SharePoint, Testing, IT Strategy, Information Technology, Business Analysis, MS Project, Visio
Education
University of Detroit Mercy 1997 — 1999
MS, Software Engineering and Computer Science
University of Detroit Mercy 1993 — 1997
BS CIS, Computer Science and Information Systems
Joe He's Minacs Experience 2009 - Present
Job Manager, Database Adminstration, North America at Aditya Birla Minacs
Industry Information Technology and Services
Experience
Aditya Birla Minacs 2010 - Present
Minacs 2009 - Present
Minacs 2001 - 2009
Visteon 1999 - 2001
Ford Motor EFHD Devision 1997 - 1999
MCD Comporation 1996 - 1997
Skills
Oracle RAC, Oracle, Replication, SQL Tuning, Data Warehousing, Database Administration, Databases, Performance Tuning, Business Analysis, Disaster Recovery, Vendor Management, SDLC, Servers, Troubleshooting, Business Intelligence, VMware, Requirements Analysis, Data Modeling, Database Design, Data Migration, Red Hat Linux, IT Management, IT Service Management, Unix, ITIL, PL/SQL, SQL, Data Integration, High Availability, Unix Shell Scripting, Enterprise Architecture, ETL, Storage, RMAN
Education
University of Detroit Mercy 1996 — 1997
MS, Management of Information System
Aditya Birla Minacs 2010 - Present
Minacs 2009 - Present
Minacs 2001 - 2009
Visteon 1999 - 2001
Ford Motor EFHD Devision 1997 - 1999
MCD Comporation 1996 - 1997
Skills
Oracle RAC, Oracle, Replication, SQL Tuning, Data Warehousing, Database Administration, Databases, Performance Tuning, Business Analysis, Disaster Recovery, Vendor Management, SDLC, Servers, Troubleshooting, Business Intelligence, VMware, Requirements Analysis, Data Modeling, Database Design, Data Migration, Red Hat Linux, IT Management, IT Service Management, Unix, ITIL, PL/SQL, SQL, Data Integration, High Availability, Unix Shell Scripting, Enterprise Architecture, ETL, Storage, RMAN
Education
University of Detroit Mercy 1996 — 1997
MS, Management of Information System
Melissa Dietz's Minacs Experience 2000 - 2003
Job Senior Account Manager at Morley Companies, Inc.
Industry Market Research
Experience
Morley Companies, Inc. December 2003 - Present
Minacs 2000 - 2003
Kelly Services 1998 - 2001
Skills
Research, Customer Insight, Social Media Marketing, Market Research, Strategic Planning, Consumer Behaviour, Analysis, Marketing Research, Competitive Analysis, Quantitative Research
Education
Lake Superior State University 1988 — 1991
MBA, Business and Research
Michigan Technological University 1984 — 1988
BS, Mathematics and Computer Science
Morley Companies, Inc. December 2003 - Present
Minacs 2000 - 2003
Kelly Services 1998 - 2001
Skills
Research, Customer Insight, Social Media Marketing, Market Research, Strategic Planning, Consumer Behaviour, Analysis, Marketing Research, Competitive Analysis, Quantitative Research
Education
Lake Superior State University 1988 — 1991
MBA, Business and Research
Michigan Technological University 1984 — 1988
BS, Mathematics and Computer Science
Joshua Shuck's Minacs Experience April 2008 - March 2011
Job Product Line Specialist
Industry Automotive
Experience
General Motors 2015 - Present
General Motors August 2013 - Present
IBM July 2012 - July 2013
Aditya Birla Minacs March 2012 - July 2012
Aditya Birla Minacs April 2011 - March 2012
Minacs April 2008 - March 2011
Minacs January 2006 - March 2008
Jim Waldron Pontiac - Buick - GMC January 2000 - January 2006
Skills
BPO, Transition Management, Workforce Management, Call Centers, Training, Soft Skills, Management, Business Process, Customer Experience, Vendor Management, CRM, Troubleshooting, Leadership, Performance Management, Service Delivery, Training Delivery, Process Improvement, Contact Centers, Team Management, Business Process..., Outsourcing, Business Analysis, Employee Engagement, Customer Satisfaction, Quality Assurance, Operations Management, Change Management, Team Leadership, Six Sigma, Program Management, Software Documentation, Cross-functional Team..., Project Management
Education
Oakland Community College 2013 — 2014
Bachelor of Business Administration (BBA)
Mott Community College
Mechical Engineering
General Motors 2015 - Present
General Motors August 2013 - Present
IBM July 2012 - July 2013
Aditya Birla Minacs March 2012 - July 2012
Aditya Birla Minacs April 2011 - March 2012
Minacs April 2008 - March 2011
Minacs January 2006 - March 2008
Jim Waldron Pontiac - Buick - GMC January 2000 - January 2006
Skills
BPO, Transition Management, Workforce Management, Call Centers, Training, Soft Skills, Management, Business Process, Customer Experience, Vendor Management, CRM, Troubleshooting, Leadership, Performance Management, Service Delivery, Training Delivery, Process Improvement, Contact Centers, Team Management, Business Process..., Outsourcing, Business Analysis, Employee Engagement, Customer Satisfaction, Quality Assurance, Operations Management, Change Management, Team Leadership, Six Sigma, Program Management, Software Documentation, Cross-functional Team..., Project Management
Education
Oakland Community College 2013 — 2014
Bachelor of Business Administration (BBA)
Mott Community College
Mechical Engineering
Janet Newcomer's Minacs Experience March 2008 - Present
Job IT Technical Writer / Project Manager
Industry Information Technology and Services
Experience
Minacs March 2008 - Present
Minacs January 1998 - March 2008
Minacs January 1997 - March 1998
Minacs November 1996 - January 1997
Sir Speedy January 1981 - September 1996
Skills
Budgets, Cross-functional Team..., CRM, Vendor Management, B2B, Management, Strategic Planning, Customer Satisfaction, Requirements Analysis, Business Analysis, Customer Service, Project Management, Training, Process Improvement, Teamwork, Service Delivery, Microsoft Office, SDLC, Leadership, Program Management, Visio
Education
Lighthouse Consulting Partners 2005 — 2005
Managing Professional Relationships
New Horizons 2005 — 2005
Excel 2000 - Level 3
New Horizons 2005 — 2005
Time Management
New Horizons 2003 — 2003
Project Management Fundamentals
Oakland Community College
Business Administration
Minacs March 2008 - Present
Minacs January 1998 - March 2008
Minacs January 1997 - March 1998
Minacs November 1996 - January 1997
Sir Speedy January 1981 - September 1996
Skills
Budgets, Cross-functional Team..., CRM, Vendor Management, B2B, Management, Strategic Planning, Customer Satisfaction, Requirements Analysis, Business Analysis, Customer Service, Project Management, Training, Process Improvement, Teamwork, Service Delivery, Microsoft Office, SDLC, Leadership, Program Management, Visio
Education
Lighthouse Consulting Partners 2005 — 2005
Managing Professional Relationships
New Horizons 2005 — 2005
Excel 2000 - Level 3
New Horizons 2005 — 2005
Time Management
New Horizons 2003 — 2003
Project Management Fundamentals
Oakland Community College
Business Administration
Scott Glassbrook's Minacs Experience November 2007 - June 2009
Job Software Development Manager at Audatex
Industry Computer Software
Experience
Audatex September 2011 - Present
SeeProgress Inc. August 2009 - September 2011
Minacs November 2007 - June 2009
HomeRoute April 1999 - November 2007
Skills
ColdFusion, Microsoft SQL Server, CSS, Web Development, DHTML, AJAX, SQL, MySQL, JavaScript, jQuery, XML, XHTML, HTML, IIS, C#, Android Development, jQuery UI, PL/SQL, Multithreading, .NET, ASP.NET, Atmel AVR, C++, Web Services
Education
Lansing Community College 1999 — 2002
General Studies
Audatex September 2011 - Present
SeeProgress Inc. August 2009 - September 2011
Minacs November 2007 - June 2009
HomeRoute April 1999 - November 2007
Skills
ColdFusion, Microsoft SQL Server, CSS, Web Development, DHTML, AJAX, SQL, MySQL, JavaScript, jQuery, XML, XHTML, HTML, IIS, C#, Android Development, jQuery UI, PL/SQL, Multithreading, .NET, ASP.NET, Atmel AVR, C++, Web Services
Education
Lansing Community College 1999 — 2002
General Studies
James McKinley's Minacs Experience 2002 - 2009
Job Agile Developer IV
Industry Computer Software
Experience
Cengage Learning October 2009 - Present
Minacs 2002 - 2009
Skills
PL/SQL, Spring, Oracle, SQL, JUnit, Tomcat, Subversion, Agile Methodologies, Java Enterprise Edition, Web Services, JavaScript, JSP, JDBC, XML, Struts, Test Driven Development, SOAP, Eclipse, SDLC, Software Development, Java, Maven
Education
Michigan State University 1988 — 1996
Ph.D., High Energy Physics
Northern Illinois University 1983 — 1988
Bachelor of Science, Physics
Cengage Learning October 2009 - Present
Minacs 2002 - 2009
Skills
PL/SQL, Spring, Oracle, SQL, JUnit, Tomcat, Subversion, Agile Methodologies, Java Enterprise Edition, Web Services, JavaScript, JSP, JDBC, XML, Struts, Test Driven Development, SOAP, Eclipse, SDLC, Software Development, Java, Maven
Education
Michigan State University 1988 — 1996
Ph.D., High Energy Physics
Northern Illinois University 1983 — 1988
Bachelor of Science, Physics
Joya Jones's Minacs Experience May 2013 - Present
Job QA Analyst at Minacs
Industry Information Technology and Services
Experience
Minacs May 2013 - Present
Systems In Motion July 2012 - May 2013
ACS, a Xerox Company June 2011 - July 2012
Metro Nashville and Davidson County June 2009 - May 2011
Metro Nashville June 2007 - May 2009
Skills
SDLC, SharePoint, Business Analysis, Test Planning, Troubleshooting, Software Quality..., Test Cases, Regression Testing, Manual Testing, Testing, Agile Methodologies, Defect Tracking, System Testing, Microsoft SQL Server, Quality Assurance, Software Documentation
Education
Tennessee State University 1999 — 2002
B.S., Computer Science
Wayne State University 1997 — 1998
Minacs May 2013 - Present
Systems In Motion July 2012 - May 2013
ACS, a Xerox Company June 2011 - July 2012
Metro Nashville and Davidson County June 2009 - May 2011
Metro Nashville June 2007 - May 2009
Skills
SDLC, SharePoint, Business Analysis, Test Planning, Troubleshooting, Software Quality..., Test Cases, Regression Testing, Manual Testing, Testing, Agile Methodologies, Defect Tracking, System Testing, Microsoft SQL Server, Quality Assurance, Software Documentation
Education
Tennessee State University 1999 — 2002
B.S., Computer Science
Wayne State University 1997 — 1998
Dennis Sasina's Minacs Experience June 1999 - June 2009
Job Computer Operator at St Joseph Mercy Health System
Industry Information Technology and Services
Experience
Saint Joseph Mercy Health System March 2011 - Present
Minacs June 1999 - June 2009
Budco 1990 - 1999
Skills
Access, Call Center, Vendor Management, SDLC, SQL, Requirements Analysis, Software Documentation, Databases, Unix, Windows 7, Operating Systems, Program Management, Oracle, Sla, Service Delivery, PL/SQL, Troubleshooting
Education
Macomb Community College 1986 — 1988
AAS, Business Management, General Business
Saint Joseph Mercy Health System March 2011 - Present
Minacs June 1999 - June 2009
Budco 1990 - 1999
Skills
Access, Call Center, Vendor Management, SDLC, SQL, Requirements Analysis, Software Documentation, Databases, Unix, Windows 7, Operating Systems, Program Management, Oracle, Sla, Service Delivery, PL/SQL, Troubleshooting
Education
Macomb Community College 1986 — 1988
AAS, Business Management, General Business
Lois Paquin-Hoffiz's Minacs Experience September 2008 - March 2009
Job Banquet Server
Industry Hospitality
Experience
Tam O' Shanter Country Club July 2007 - Present
Minacs September 2008 - March 2009
Chrysler Financial 1998 - 2008
Education
Oakland University 1989 — 1994
BA, Communications/Marketing
Tam O' Shanter Country Club July 2007 - Present
Minacs September 2008 - March 2009
Chrysler Financial 1998 - 2008
Education
Oakland University 1989 — 1994
BA, Communications/Marketing
Adam Frye's Minacs Experience 2003 - 2007
Job Service Information Developer at General Motors
Industry Automotive
Experience
Morley Companies, Inc. September 2009 - Present
General Motors 2011 - 2012
General Motors May 2007 - April 2009
Minacs 2003 - 2007
Education
Southern Illinois University, Carbondale 1997 — 2002
Bachelor, Automotive
Morley Companies, Inc. September 2009 - Present
General Motors 2011 - 2012
General Motors May 2007 - April 2009
Minacs 2003 - 2007
Education
Southern Illinois University, Carbondale 1997 — 2002
Bachelor, Automotive
Monica Stanica's Minacs Experience December 1999 - February 2005
Job Project Manager at 407 ETR
Industry Information Technology and Services
Experience
407 ETR April 2015 - Present
TD March 2013 - March 2015
IIROC (Investment Industry Regulatory Organization of Canada) January 2012 - December 2012
Scotiabank January 2011 - January 2012
LCBO January 2010 - January 2011
IBM November 2007 - December 2009
Aditya Birla Minacs February 2005 - November 2007
Minacs December 1999 - February 2005
Skills
Business Analysis, Workforce Management, CRM, ITIL, ACD, Project Management, PMP, SDLC, Solution Architecture, Software Development, Change Management, Call Centers, Project Delivery, Telecommunications, Management, Enterprise Software, Analysis, Vendor Management, VoIP
Education
1988 — 1993
M.Sc. Engineering, Computers and Automation
High School
407 ETR April 2015 - Present
TD March 2013 - March 2015
IIROC (Investment Industry Regulatory Organization of Canada) January 2012 - December 2012
Scotiabank January 2011 - January 2012
LCBO January 2010 - January 2011
IBM November 2007 - December 2009
Aditya Birla Minacs February 2005 - November 2007
Minacs December 1999 - February 2005
Skills
Business Analysis, Workforce Management, CRM, ITIL, ACD, Project Management, PMP, SDLC, Solution Architecture, Software Development, Change Management, Call Centers, Project Delivery, Telecommunications, Management, Enterprise Software, Analysis, Vendor Management, VoIP
Education
1988 — 1993
M.Sc. Engineering, Computers and Automation
High School
Aimee Pollet's Minacs Experience March 2008 - August 2011
Job eBusiness Analyst at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company August 2011 - Present
Minacs March 2008 - August 2011
Ford Motor Company 2000 - 2009
EDS 1999 - 2000
EDS 1998 - 2000
Education
Lahser
Michigan State University
Ford Motor Company August 2011 - Present
Minacs March 2008 - August 2011
Ford Motor Company 2000 - 2009
EDS 1999 - 2000
EDS 1998 - 2000
Education
Lahser
Michigan State University
Kay Reeves's Minacs Experience January 2008 - July 2011
Job Independant Product Consultant at Doterra Essential Oils
Industry Health, Wellness and Fitness
Experience
Doterra Essential Oils April 2013 - Present
Minacs January 2008 - July 2011
Aditya Birla Minacs January 2008 - July 2011
Skills
Call Centers, Customer Service, Process Improvement, Operations Management, Management, Coaching, Team Building, Sales, Account Management, Microsoft Office, Project Management, Marketing, Program Management, Sales Management, Cross-functional Team..., Direct Sales, Training
Education
Southwest Texas State University 1991 — 1994
Bachelor's degree, Speech Communication and Rhetoric
Doterra Essential Oils April 2013 - Present
Minacs January 2008 - July 2011
Aditya Birla Minacs January 2008 - July 2011
Skills
Call Centers, Customer Service, Process Improvement, Operations Management, Management, Coaching, Team Building, Sales, Account Management, Microsoft Office, Project Management, Marketing, Program Management, Sales Management, Cross-functional Team..., Direct Sales, Training
Education
Southwest Texas State University 1991 — 1994
Bachelor's degree, Speech Communication and Rhetoric
Kavita Velagapudi's Minacs Experience Sr. Programmer/AnalystRGIS Inventory SpecialistsApril 2001 - February 2008
Job Sr. Programmer Analyst at Minacs
Industry Computer Software
Experience
Minacs Sr. Programmer/AnalystRGIS Inventory SpecialistsApril 2001 - February 2008
RGIS Inventory Specialist 2001 - 2008
Education
Osmania University
Bachelors, Computer Science
Minacs Sr. Programmer/AnalystRGIS Inventory SpecialistsApril 2001 - February 2008
RGIS Inventory Specialist 2001 - 2008
Education
Osmania University
Bachelors, Computer Science
Judith Tinsley's Minacs Experience June 2002 - September 2007
Job Quality Audit Coordinator at Reliance Home Comfort
Industry Oil & Energy
Experience
Reliance Home Comfort Workforce Planning - Intraday AnalystSears CanadaAugust 2012 - June 2014
Minacs June 2002 - September 2007
Skills
Analysis, Process Improvement, Coaching, Team Building, Business Process..., Forecasting, Workforce Management, Operations Management, Microsoft Office, Six Sigma, Call Center, Continuous Improvement, Performance Management, Team Leadership, Budgets, Vendor Management, Cross-functional Team..., Change Management, Strategic Planning, Training
Education
Mohawk College 1989 — 1992
Accounting
Reliance Home Comfort Workforce Planning - Intraday AnalystSears CanadaAugust 2012 - June 2014
Minacs June 2002 - September 2007
Skills
Analysis, Process Improvement, Coaching, Team Building, Business Process..., Forecasting, Workforce Management, Operations Management, Microsoft Office, Six Sigma, Call Center, Continuous Improvement, Performance Management, Team Leadership, Budgets, Vendor Management, Cross-functional Team..., Change Management, Strategic Planning, Training
Education
Mohawk College 1989 — 1992
Accounting
Julia Tyler, PHR's Minacs Experience December 2012 - February 2013
Job Human Resources Coordinator at Adult Learning Systems LM
Industry Hospital & Health Care
Experience
Adult Learning Systems - LM February 2013 - Present
Minacs December 2012 - February 2013
Silver Maples of Chelsea December 2010 - December 2012
Checkfree Corporation October 1999 - March 2002
Precision Coatings LLC April 1997 - September 1999
Textron Automotive September 1993 - June 1996
Skills
Non-profits, Community Outreach, Human Resources, Benefits Administration, New Hire Orientations, Hiring Practices, Training Delivery, Employee Relations, Employee Handbooks, Gerontology, HIPAA, COBRA, Nonprofits, Leadership, Program Management, Recruiting, Payroll, Employee Benefits, Policy, Team Building, Personnel Management, Management, Interviews, Training, HR Policies, FMLA
Education
Madonna University 2005 — 2009
BS, Gerontology
Washtenaw Community College 1994 — 1996
Associate's degree, General Business
Adult Learning Systems - LM February 2013 - Present
Minacs December 2012 - February 2013
Silver Maples of Chelsea December 2010 - December 2012
Checkfree Corporation October 1999 - March 2002
Precision Coatings LLC April 1997 - September 1999
Textron Automotive September 1993 - June 1996
Skills
Non-profits, Community Outreach, Human Resources, Benefits Administration, New Hire Orientations, Hiring Practices, Training Delivery, Employee Relations, Employee Handbooks, Gerontology, HIPAA, COBRA, Nonprofits, Leadership, Program Management, Recruiting, Payroll, Employee Benefits, Policy, Team Building, Personnel Management, Management, Interviews, Training, HR Policies, FMLA
Education
Madonna University 2005 — 2009
BS, Gerontology
Washtenaw Community College 1994 — 1996
Associate's degree, General Business
Daren Allen's Minacs Experience January 2008 - November 2008
Job Business Process Consultant at Private
Industry Management Consulting
Experience
Private September 2013 - Present
Edcor June 2012 - August 2013
Dynamic Media September 2009 - June 2012
Minacs January 2008 - November 2008
Edcor Data Services July 2004 - April 2007
Cellnet Communications July 2002 - July 2004
Nextel July 2001 - July 2002
Cellnet Communications March 1992 - August 2001
Skills
Marketing, CRM, Project Management, BPO, Call Center, Customer Satisfaction, Account Management, Team Building, Strategic Planning, Marketing Strategy, Team Leadership, Process Improvement, Customer Service, Program Management, Vendor Management, Leadership, Management, Sales, Customer Retention, Call Centers
Education
Lamphere High School 1983 — 1987
General, General
Oakland Community College
Business Information Systems / CIS
Private September 2013 - Present
Edcor June 2012 - August 2013
Dynamic Media September 2009 - June 2012
Minacs January 2008 - November 2008
Edcor Data Services July 2004 - April 2007
Cellnet Communications July 2002 - July 2004
Nextel July 2001 - July 2002
Cellnet Communications March 1992 - August 2001
Skills
Marketing, CRM, Project Management, BPO, Call Center, Customer Satisfaction, Account Management, Team Building, Strategic Planning, Marketing Strategy, Team Leadership, Process Improvement, Customer Service, Program Management, Vendor Management, Leadership, Management, Sales, Customer Retention, Call Centers
Education
Lamphere High School 1983 — 1987
General, General
Oakland Community College
Business Information Systems / CIS
Sandy Kara's Minacs Experience 2000 - 2002
Job Director, Operations at American Express
Industry Insurance
Experience
American Express May 2011 - Present
Reliance Home Comfort October 2010 - May 2011
Grey Power January 2008 - October 2010
Rogers May 2007 - January 2008
Rogers/Sprint Canada January 2004 - May 2007
Minacs 2000 - 2002
Manpower 1997 - 2000
Skills
Sales Management, Customer Experience, Leadership, Sales, Team Leadership, Customer Retention, Call Center, Workforce Management, Employee Engagement, Call Centers, Team Building, Process Improvement, Cross-functional Team..., Strategy, Vendor Management, Integration, Selling, Sales Operations, Customer Satisfaction, Outsourcing, Operations Management
Education
State University of New York College at Buffalo 1988 — 1992
BSc, Marketing, Sociology
American Express May 2011 - Present
Reliance Home Comfort October 2010 - May 2011
Grey Power January 2008 - October 2010
Rogers May 2007 - January 2008
Rogers/Sprint Canada January 2004 - May 2007
Minacs 2000 - 2002
Manpower 1997 - 2000
Skills
Sales Management, Customer Experience, Leadership, Sales, Team Leadership, Customer Retention, Call Center, Workforce Management, Employee Engagement, Call Centers, Team Building, Process Improvement, Cross-functional Team..., Strategy, Vendor Management, Integration, Selling, Sales Operations, Customer Satisfaction, Outsourcing, Operations Management
Education
State University of New York College at Buffalo 1988 — 1992
BSc, Marketing, Sociology
Laura Stawicki's Minacs Experience May 2014 - May 2015
Job Human Resources Manager at Valassis
Industry Human Resources
Experience
Valassis May 2015 - Present
Minacs May 2014 - May 2015
Percepta April 2002 - May 2014
AVL April 2000 - April 2002
Skills
Employee Benefits, Benefits Administration, Applicant Tracking..., Employee Engagement, Employee Relations, HR Policies, Human Resources, Leadership, Management, Onboarding, Performance Management, Policy, Recruiting, SPHR, Training, Workforce Planning, Process Improvement, Team Building
Education
University of Michigan-Dearborn
not complete, Human Resources
Valassis May 2015 - Present
Minacs May 2014 - May 2015
Percepta April 2002 - May 2014
AVL April 2000 - April 2002
Skills
Employee Benefits, Benefits Administration, Applicant Tracking..., Employee Engagement, Employee Relations, HR Policies, Human Resources, Leadership, Management, Onboarding, Performance Management, Policy, Recruiting, SPHR, Training, Workforce Planning, Process Improvement, Team Building
Education
University of Michigan-Dearborn
not complete, Human Resources
Gwendolyn Young, PHR's Minacs Experience October 2005 - February 2015
Job Human Resources Manager at OnTarget
Industry Human Resources
Experience
On-Target Construction January 2010 - Present
Minacs October 2005 - February 2015
FEI Construction Services (Demo and untilities) October 2007 - December 2009
MADISON & MADISON INTERNATIONAL, INC. - Engineering and Architectural Firm August 2006 - September 2007
SER Metro September 2003 - October 2005
SER METRO DETROIT – Employment and Training Company August 2003 - October 2005
City of Detroit June 2001 - June 2002
WAYNE CENTER January 1994 - March 2001
Skills
Training and development, Talent Acquisition, Employee Orientation, Compensation/Payroll, Affirmative Action..., Policy Development, Benefits Administration, Employee Relations, Labor Relations, Regulatory Compliance, OSHA Inspections, Health and Safety, New Hire Orientation, Project Management, Performance Management
Education
Marygrove College
Master of Arts, Human Resources Management
University of Detroit Mercy
Bachelor of Science, Healthcare Administration
Wayne State University
Doctorate, Sociology
On-Target Construction January 2010 - Present
Minacs October 2005 - February 2015
FEI Construction Services (Demo and untilities) October 2007 - December 2009
MADISON & MADISON INTERNATIONAL, INC. - Engineering and Architectural Firm August 2006 - September 2007
SER Metro September 2003 - October 2005
SER METRO DETROIT – Employment and Training Company August 2003 - October 2005
City of Detroit June 2001 - June 2002
WAYNE CENTER January 1994 - March 2001
Skills
Training and development, Talent Acquisition, Employee Orientation, Compensation/Payroll, Affirmative Action..., Policy Development, Benefits Administration, Employee Relations, Labor Relations, Regulatory Compliance, OSHA Inspections, Health and Safety, New Hire Orientation, Project Management, Performance Management
Education
Marygrove College
Master of Arts, Human Resources Management
University of Detroit Mercy
Bachelor of Science, Healthcare Administration
Wayne State University
Doctorate, Sociology
Shayla Merck's Minacs Experience August 2009 - November 2009
Job Social Media/ Web Marketing Assistant at Piano Play Music Systems
Industry Internet
Experience
Piano Play Music Systems February 2011 - Present
Vintage Senior Living December 2010 - October 2012
VINTAGE BURBANK December 2010 - October 2012
Flash Factory March 2010 - July 2010
Minacs August 2009 - November 2009
Kellog Hotel and Conference Center February 2005 - May 2009
Michigan State University 2007 - 2009
Skills
Social Media Marketing, Facebook, Social Media, Social Networking, Microsoft Office, Editing, Event Planning, Customer Service, Marketing, Public Relations, Graphic Design, Non-profit Program..., Sales, Time Management
Education
Michigan State University 2004 — 2009
B.A English, English
Piano Play Music Systems February 2011 - Present
Vintage Senior Living December 2010 - October 2012
VINTAGE BURBANK December 2010 - October 2012
Flash Factory March 2010 - July 2010
Minacs August 2009 - November 2009
Kellog Hotel and Conference Center February 2005 - May 2009
Michigan State University 2007 - 2009
Skills
Social Media Marketing, Facebook, Social Media, Social Networking, Microsoft Office, Editing, Event Planning, Customer Service, Marketing, Public Relations, Graphic Design, Non-profit Program..., Sales, Time Management
Education
Michigan State University 2004 — 2009
B.A English, English
Frank Charman's Minacs Experience September 2000 - June 2002
Job Helping Develop Positive Client and Customer Relationships
Industry Wireless
Experience
Eastlink September 2014 - Present
TeleTech February 2011 - November 2012
Convergys January 2005 - November 2009
Convergys May 2004 - December 2004
Convergys May 2003 - May 2004
Convergys July 2002 - May 2003
Minacs September 2000 - June 2002
RadioShack September 1999 - September 2000
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Employee Engagement, Sales, Technical Support, Leadership, Call Centers, Customer Experience, Workforce Management, CRM, Contact Centers, Team Leadership, Vendor Management, Time Management, Troubleshooting, Management, Team Building, Operations Management, Team Management, Performance Management, Microsoft Office, Microsoft Excel
Education
Saint Mary's University 1995 — 1999
Bachelor of Commerce, Small Business and Entrepreneurship
Prince Andrew High School 1992 — 1995
Eastlink September 2014 - Present
TeleTech February 2011 - November 2012
Convergys January 2005 - November 2009
Convergys May 2004 - December 2004
Convergys May 2003 - May 2004
Convergys July 2002 - May 2003
Minacs September 2000 - June 2002
RadioShack September 1999 - September 2000
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Employee Engagement, Sales, Technical Support, Leadership, Call Centers, Customer Experience, Workforce Management, CRM, Contact Centers, Team Leadership, Vendor Management, Time Management, Troubleshooting, Management, Team Building, Operations Management, Team Management, Performance Management, Microsoft Office, Microsoft Excel
Education
Saint Mary's University 1995 — 1999
Bachelor of Commerce, Small Business and Entrepreneurship
Prince Andrew High School 1992 — 1995
Jouph Pun's Minacs Experience August 2010 - March 2012
Job Onsite Coordinator at CGI
Industry Banking
Experience
CGI January 2012 - Present
Minacs August 2010 - March 2012
CIBC February 2008 - July 2010
Skills
SDLC, Solution Architecture, Business Analysis, Requirements Analysis, Change Management, Vendor Management, Software Project...
Education
University of Manitoba 1979 — 1983
University of Manitoba 1979 — 1983
Computer Science
CGI January 2012 - Present
Minacs August 2010 - March 2012
CIBC February 2008 - July 2010
Skills
SDLC, Solution Architecture, Business Analysis, Requirements Analysis, Change Management, Vendor Management, Software Project...
Education
University of Manitoba 1979 — 1983
University of Manitoba 1979 — 1983
Computer Science
Mary (M.) Cooper McParlane's Minacs Experience February 1996 - April 2003
Job Business Analyst & Developer at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company June 2012 - Present
for Minacs Aditya Birla April 2003 - May 2012
Best Rentals, LLC 2002 - 2011
Minacs February 1996 - April 2003
Minacs May 1993 - February 1996
William Christensen & Company, Inc April 1989 - May 1991
Candid Logic Inc October 1984 - April 1989
Skills
Requirements Gathering, Data Analysis, Agile Methodologies, Consulting, Microsoft Excel, Kanban, Key Performance..., Microsoft Office, Microsoft Word, Negotiation, New Business Development, PowerPoint, Quality Center, Risk Assessment, Visio, Software Project..., Training, Business Process..., Change Management, Customer Satisfaction, Program Management, Management, Project Management, Process Improvement, CRM, Business Analysis, Analytics, Data Warehousing, Team Leadership, Software Documentation, Business Requirements, Six Sigma, Quality Assurance, Requirements Analysis, Business Intelligence, Analysis, Operations Management, SDLC, SharePoint, Databases
Education
Siena Heights University 2008 — 2011
Bachelors of Science, Electronic Engineering / Technology Management
National Education Center 1982 — 1984
Associates, Electronic Engineering
Schoolcraft Community College
General Studies / Database Management
Oakland Community College
General Studies
Ford Motor Company June 2012 - Present
for Minacs Aditya Birla April 2003 - May 2012
Best Rentals, LLC 2002 - 2011
Minacs February 1996 - April 2003
Minacs May 1993 - February 1996
William Christensen & Company, Inc April 1989 - May 1991
Candid Logic Inc October 1984 - April 1989
Skills
Requirements Gathering, Data Analysis, Agile Methodologies, Consulting, Microsoft Excel, Kanban, Key Performance..., Microsoft Office, Microsoft Word, Negotiation, New Business Development, PowerPoint, Quality Center, Risk Assessment, Visio, Software Project..., Training, Business Process..., Change Management, Customer Satisfaction, Program Management, Management, Project Management, Process Improvement, CRM, Business Analysis, Analytics, Data Warehousing, Team Leadership, Software Documentation, Business Requirements, Six Sigma, Quality Assurance, Requirements Analysis, Business Intelligence, Analysis, Operations Management, SDLC, SharePoint, Databases
Education
Siena Heights University 2008 — 2011
Bachelors of Science, Electronic Engineering / Technology Management
National Education Center 1982 — 1984
Associates, Electronic Engineering
Schoolcraft Community College
General Studies / Database Management
Oakland Community College
General Studies
Susie Teles's Minacs Experience July 2010 - January 2014
Job Advanced Administrative Assistant at Aon Hewitt
Industry Outsourcing/Offshoring
Experience
Aon Hewitt February 2014 - Present
Minacs July 2010 - January 2014
MTS Allstream 2007 - 2010
IBM Canada Ltd. 2005 - 2007
Skills
Teamwork, RFP, Vendor Management, Proposal Writing, Business Development, Corporate Communications, Call Center, Team Leadership, SharePoint, Account Management, Project Management, Marketing Communications, Team Management, New Business Development, Call Centers, Management, Security, Leadership, Project Planning, CRM, Sales, Integration, Outsourcing, Process Improvement
Education
Seneca College of Applied Arts and Technology 1980 — 1983
Diploma, Biological Research Technology
Aon Hewitt February 2014 - Present
Minacs July 2010 - January 2014
MTS Allstream 2007 - 2010
IBM Canada Ltd. 2005 - 2007
Skills
Teamwork, RFP, Vendor Management, Proposal Writing, Business Development, Corporate Communications, Call Center, Team Leadership, SharePoint, Account Management, Project Management, Marketing Communications, Team Management, New Business Development, Call Centers, Management, Security, Leadership, Project Planning, CRM, Sales, Integration, Outsourcing, Process Improvement
Education
Seneca College of Applied Arts and Technology 1980 — 1983
Diploma, Biological Research Technology
Sonyl (Koshy's Minacs Experience September 2007 - May 2011
Job customer service specialist
Industry Financial Services
Experience
DAVIS &HENDERSON October 2012 - Present
Staff Management SMX September 2011 - June 2012
Minacs September 2007 - May 2011
Bell Canada January 2006 - September 2006
Jumbo Electronics February 2000 - May 2004
Skills
Account Management, Customer Satisfaction, Customer Service, Logistics, Supply Chain, Team Leadership, Vendor Management
Education
Seneca College of Applied Arts and Technology 2006 — 2007
post graduate diploma, Logistics, Materials, and Supply Chain Management
University of Pune 1992 — 1997
B.E, Mechanical Engineering
DAVIS &HENDERSON October 2012 - Present
Staff Management SMX September 2011 - June 2012
Minacs September 2007 - May 2011
Bell Canada January 2006 - September 2006
Jumbo Electronics February 2000 - May 2004
Skills
Account Management, Customer Satisfaction, Customer Service, Logistics, Supply Chain, Team Leadership, Vendor Management
Education
Seneca College of Applied Arts and Technology 2006 — 2007
post graduate diploma, Logistics, Materials, and Supply Chain Management
University of Pune 1992 — 1997
B.E, Mechanical Engineering
Sara Emmert's Minacs Experience January 2006 - June 2010
Job Application Analyst at The Austin Diagnostic Clinic
Industry Hospital & Health Care
Experience
The Austin Diagnostic Clinic July 2012 - Present
Austin Regional Clinic June 2011 - July 2012
Minacs January 2006 - June 2010
Skills
Training, EMR, EMR Training, Training Delivery, Healthcare
Education
Texas A&M University
Psychology
The Austin Diagnostic Clinic July 2012 - Present
Austin Regional Clinic June 2011 - July 2012
Minacs January 2006 - June 2010
Skills
Training, EMR, EMR Training, Training Delivery, Healthcare
Education
Texas A&M University
Psychology
Quintin Bell, MBA's Minacs Experience February 2007 - February 2008
Job HR Consultant
Industry Human Resources
Experience
Self employed October 2011 - Present
Michigan Humane Society June 2011 - August 2011
PSI, Contact Center January 2011 - June 2011
Face 2 Face Sales Solutions October 2010 - November 2010
Budco, Inc May 2010 - October 2010
Allstate Financial Services May 2008 - January 2010
Minacs February 2007 - February 2008
Quicken Loans October 2005 - February 2007
Skills
Talent Acquisition, Employee Relations, HR Consulting, Technical Recruiting, Talent Management, Human Resources, Contract Recruitment, Interviews, Applicant Tracking..., Internet Recruiting, Temporary Placement, Recruiting, Onboarding, Sourcing, College Recruiting, Hiring, Screening Resumes
Education
South University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Walsh College 2011 — 2012
Certification in Human Resources Management, Human Resources Management and Services
University of Extremadura 1990 — 1990
Certification, Spanish Language and Literature
University of Michigan 1987 — 1990
Bachelor's Degree, Public Administration
Cody High School 1976 — 1980
High School, College Prep
Self employed October 2011 - Present
Michigan Humane Society June 2011 - August 2011
PSI, Contact Center January 2011 - June 2011
Face 2 Face Sales Solutions October 2010 - November 2010
Budco, Inc May 2010 - October 2010
Allstate Financial Services May 2008 - January 2010
Minacs February 2007 - February 2008
Quicken Loans October 2005 - February 2007
Skills
Talent Acquisition, Employee Relations, HR Consulting, Technical Recruiting, Talent Management, Human Resources, Contract Recruitment, Interviews, Applicant Tracking..., Internet Recruiting, Temporary Placement, Recruiting, Onboarding, Sourcing, College Recruiting, Hiring, Screening Resumes
Education
South University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Walsh College 2011 — 2012
Certification in Human Resources Management, Human Resources Management and Services
University of Extremadura 1990 — 1990
Certification, Spanish Language and Literature
University of Michigan 1987 — 1990
Bachelor's Degree, Public Administration
Cody High School 1976 — 1980
High School, College Prep
Renée Pothier's Minacs Experience August 2007 - July 2009
Job Human Resources Professional
Industry Human Resources
Experience
NSCC September 2014 - Present
Canada Games Centre Halifax February 2012 - September 2014
VON Canada May 2011 - February 2012
SERVICE CANADA - EMPLOYMENT INSURANCE July 2009 - March 2011
Minacs August 2007 - July 2009
IWK Health Centre May 2009 - June 2009
Minacs September 2006 - August 2007
Minacs August 2005 - July 2006
Glades Lodge Nursing May 2005 - August 2005
RCMP-GRC May 2004 - September 2004
Skills
Performance Management, Policy, HRIS, Employee Training, Recruiting, Human Resources, Leadership, HR Consulting, Employee Benefits, Training, Employee Relations, Customer Service, Change Management, New Hire Orientations, Interviews, Training Delivery, Team Building, Leadership Development, Teamwork, HR Policies, Personnel Management
Education
Nova Scotia Community College 2008 — 2009
Advanced Diploma, Human Resource Management
Saint Mary's University 2001 — 2005
Bachelor of Arts; Diploma, Criminology; Forensic Science
NSCC September 2014 - Present
Canada Games Centre Halifax February 2012 - September 2014
VON Canada May 2011 - February 2012
SERVICE CANADA - EMPLOYMENT INSURANCE July 2009 - March 2011
Minacs August 2007 - July 2009
IWK Health Centre May 2009 - June 2009
Minacs September 2006 - August 2007
Minacs August 2005 - July 2006
Glades Lodge Nursing May 2005 - August 2005
RCMP-GRC May 2004 - September 2004
Skills
Performance Management, Policy, HRIS, Employee Training, Recruiting, Human Resources, Leadership, HR Consulting, Employee Benefits, Training, Employee Relations, Customer Service, Change Management, New Hire Orientations, Interviews, Training Delivery, Team Building, Leadership Development, Teamwork, HR Policies, Personnel Management
Education
Nova Scotia Community College 2008 — 2009
Advanced Diploma, Human Resource Management
Saint Mary's University 2001 — 2005
Bachelor of Arts; Diploma, Criminology; Forensic Science
John Ben Gruver's Minacs Experience January 2008 - July 2008
Job Sr Systems Administrator at Bioware Austin
Industry Computer Games
Experience
Bioware Austin March 2015 - Present
Bioware Austin September 2011 - Present
Bioware Austin July 2010 - July 2011
Blizzard Entertainment August 2008 - May 2009
Minacs January 2008 - July 2008
Schlotzsky's Deli May 2007 - January 2008
IHOP Restaurant August 2005 - May 2007
Skills
Perforce, Game Development, MMO, Gameplay, Video Games, Computer Games, JIRA, Game Design, Quality Assurance, Scripting, Confluence, Amazon Web Services..., Node.js, JMeter, MongoDB, Automated Software..., Load Testing
Education
The University of Texas at Austin 2003 — 2005
Computer Science, Mathematics
Syracuse University 2002 — 2003
Computer Science
Bioware Austin March 2015 - Present
Bioware Austin September 2011 - Present
Bioware Austin July 2010 - July 2011
Blizzard Entertainment August 2008 - May 2009
Minacs January 2008 - July 2008
Schlotzsky's Deli May 2007 - January 2008
IHOP Restaurant August 2005 - May 2007
Skills
Perforce, Game Development, MMO, Gameplay, Video Games, Computer Games, JIRA, Game Design, Quality Assurance, Scripting, Confluence, Amazon Web Services..., Node.js, JMeter, MongoDB, Automated Software..., Load Testing
Education
The University of Texas at Austin 2003 — 2005
Computer Science, Mathematics
Syracuse University 2002 — 2003
Computer Science
Denise Patterson's Minacs Experience December 2010 - Present
Job HR Consultant at Minacs
Industry Outsourcing/Offshoring
Experience
Minacs December 2010 - Present
City of Pontiac March 2003 - November 2010
MW HR Delivery November 2000 - November 2002
OnStar Dealer Services September 1997 - November 2000
Chevrolet/Geo Roadside Assistance Center August 1995 - September 1997
Skills
Employee Benefits, Employee Relations, Human Resources, Leadership, New Hire Orientations, Management, Onboarding, Personnel Management, Recruiting, Training, Customer Service
Education
Oakland University
Bachelor of Science, Human Resource Development
Minacs December 2010 - Present
City of Pontiac March 2003 - November 2010
MW HR Delivery November 2000 - November 2002
OnStar Dealer Services September 1997 - November 2000
Chevrolet/Geo Roadside Assistance Center August 1995 - September 1997
Skills
Employee Benefits, Employee Relations, Human Resources, Leadership, New Hire Orientations, Management, Onboarding, Personnel Management, Recruiting, Training, Customer Service
Education
Oakland University
Bachelor of Science, Human Resource Development
JJ Ryan's Minacs Experience August 2010 - June 2011
Job Level II Tech Support at MOTOR Information Systems
Industry Information Technology and Services
Experience
MOTOR Information Systems February 2014 - Present
The Dako Group July 2013 - February 2014
Aditya Birla Minacs June 2011 - July 2013
Minacs August 2010 - June 2011
Trinity ATM July 2008 - April 2011
David B. Hermelin ORT December 2003 - August 2008
Wayne State University April 2001 - May 2002
Wayne State University December 1997 - August 2001
Wayne State University August 2000 - April 2001
Prime Care Services January 1996 - December 1997
Skills
Help Desk Support, Windows Server, Technical Support, iPhone, iPad, iOS, Training, Time Management, System Deployment, Salesforce.com, Customer Satisfaction, Call Centers, Windows 7, Windows XP, Troubleshooting, System Administration, Program Management, Process Improvement
Education
Oakland University 1991 — 1995
Computer Science
Studies Lake Orion High
Senior; High school Diploma, Computer Science
MOTOR Information Systems February 2014 - Present
The Dako Group July 2013 - February 2014
Aditya Birla Minacs June 2011 - July 2013
Minacs August 2010 - June 2011
Trinity ATM July 2008 - April 2011
David B. Hermelin ORT December 2003 - August 2008
Wayne State University April 2001 - May 2002
Wayne State University December 1997 - August 2001
Wayne State University August 2000 - April 2001
Prime Care Services January 1996 - December 1997
Skills
Help Desk Support, Windows Server, Technical Support, iPhone, iPad, iOS, Training, Time Management, System Deployment, Salesforce.com, Customer Satisfaction, Call Centers, Windows 7, Windows XP, Troubleshooting, System Administration, Program Management, Process Improvement
Education
Oakland University 1991 — 1995
Computer Science
Studies Lake Orion High
Senior; High school Diploma, Computer Science
William Debro's Minacs Experience September 2010 - June 2011
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
TEKsystems July 2013 - Present
CBS Boring & Machine September 2011 - June 2013
Minacs September 2010 - June 2011
Comcast June 2008 - May 2009
Comcast September 2005 - October 2007
Comcast March 2004 - September 2005
Comcast June 2003 - March 2004
DBC Systems March 2001 - November 2002
Tonyco April 1999 - March 2001
Skills
Business Strategy, Business Intelligence, Business Analysis, Leadership, Troubleshooting, XP, Customer Service, Software Documentation, Technical Support, Quality Assurance, SQL
Education
Siena Heights University
Bachelor of Arts, Computer Information Systems; Business Administration
University of Detroit Mercy, Detroit
Master of Science, Computer Information Systems
TEKsystems July 2013 - Present
CBS Boring & Machine September 2011 - June 2013
Minacs September 2010 - June 2011
Comcast June 2008 - May 2009
Comcast September 2005 - October 2007
Comcast March 2004 - September 2005
Comcast June 2003 - March 2004
DBC Systems March 2001 - November 2002
Tonyco April 1999 - March 2001
Skills
Business Strategy, Business Intelligence, Business Analysis, Leadership, Troubleshooting, XP, Customer Service, Software Documentation, Technical Support, Quality Assurance, SQL
Education
Siena Heights University
Bachelor of Arts, Computer Information Systems; Business Administration
University of Detroit Mercy, Detroit
Master of Science, Computer Information Systems
Arlene Furnier's Minacs Experience August 2008 - October 2008
Job None at None Looking for contracts
Industry Information Technology and Services
Experience
None - Looking for contracts March 2012 - Present
Express Employment Professionals June 2009 - December 2010
Minacs August 2008 - October 2008
Skills
Multi-tasking, Bilingual..., Troubleshooting, Data Entry, Customer Service, Microsoft Office, Windows, Computer Hardware, Microsoft Excel, Microsoft Word, PowerPoint, Operating Systems, Teamwork, Windows Server, HTML, Active Directory, Time Management, System Administration, Microsoft Office 2007, Servers, SQL, Access, Fax, Java, Team Leadership, Sales, Microsoft Office 2003, Database Administration, Photoshop, CSS, JavaScript, Research, Project Management, Oracle, Photocopier, Windows 7, Social Media, PHP, Lotus Notes, C++, Outlook, Printers, Data Analysis, Cold Calling, Windows Vista, Administrative..., Scanners, Event Planning, Team Building, File Management
Education
Itt-tech 2010 — 2012
Undergraduated, Computer Network Systems
Queensborough Community College 1986 — 1989
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
None - Looking for contracts March 2012 - Present
Express Employment Professionals June 2009 - December 2010
Minacs August 2008 - October 2008
Skills
Multi-tasking, Bilingual..., Troubleshooting, Data Entry, Customer Service, Microsoft Office, Windows, Computer Hardware, Microsoft Excel, Microsoft Word, PowerPoint, Operating Systems, Teamwork, Windows Server, HTML, Active Directory, Time Management, System Administration, Microsoft Office 2007, Servers, SQL, Access, Fax, Java, Team Leadership, Sales, Microsoft Office 2003, Database Administration, Photoshop, CSS, JavaScript, Research, Project Management, Oracle, Photocopier, Windows 7, Social Media, PHP, Lotus Notes, C++, Outlook, Printers, Data Analysis, Cold Calling, Windows Vista, Administrative..., Scanners, Event Planning, Team Building, File Management
Education
Itt-tech 2010 — 2012
Undergraduated, Computer Network Systems
Queensborough Community College 1986 — 1989
Associate of Arts and Sciences (A.A.S.), Computer Information Systems
Rocky Farias's Minacs Experience 2006 - Present
Job Legal Coordinator
Industry Legal Services
Experience
Minacs 2006 - Present
Sitel September 2002 - June 2006
Skills
Outsourcing, BPO, Call Centers, Corporate Law, Customer Service, Employment Law, SLA, Microsoft Office, Vendor Management
Education
The University of Texas at Austin
Minacs 2006 - Present
Sitel September 2002 - June 2006
Skills
Outsourcing, BPO, Call Centers, Corporate Law, Customer Service, Employment Law, SLA, Microsoft Office, Vendor Management
Education
The University of Texas at Austin
Vincent Styrna's Minacs Experience April 2012 - Present
Job Sales Operation Manager at Minacs
Industry Automotive
Experience
Minacs April 2012 - Present
Unistaff January 2000 - March 2012
Workhorse Custom Chassis December 1998 - December 1999
Education
Lawrence Technological University
Bachelor's degree, Industrial Engineering
Minacs April 2012 - Present
Unistaff January 2000 - March 2012
Workhorse Custom Chassis December 1998 - December 1999
Education
Lawrence Technological University
Bachelor's degree, Industrial Engineering
Edward Shan's Minacs Experience November 2008 - April 2015
Job Consumer Services Professional
Industry Consumer Services
Experience
Minacs November 2008 - April 2015
JCDecaux July 1980 - March 2003
Skills
Trained ISO Internal &..., Management, Administration, Operations, Outdoor Advertising, Customer Service
Education
The Hong Kong Polytechnic University 1986 — 1988
Diploma in Business Management, Marketing
Minacs November 2008 - April 2015
JCDecaux July 1980 - March 2003
Skills
Trained ISO Internal &..., Management, Administration, Operations, Outdoor Advertising, Customer Service
Education
The Hong Kong Polytechnic University 1986 — 1988
Diploma in Business Management, Marketing
Larry Villani's Minacs Experience 2012 - 2015
Job Consumer Services Professional
Industry Consumer Services
Experience
Minacs 2012 - 2015
Circles North America October 2004 - June 2011
Chapters Book Stores September 2001 - April 2004
Protocol Marketing 1997 - 2001
Cineplex Entertainment 1988 - 1992
Skills
Strong communication..., Positive and..., Strong coaching and..., Team Leadership, Team Building, Friendly, Strong customer support, Mentoring
Education
Mohawk College 1976 — 1978
Broadcast Journalism
Minacs 2012 - 2015
Circles North America October 2004 - June 2011
Chapters Book Stores September 2001 - April 2004
Protocol Marketing 1997 - 2001
Cineplex Entertainment 1988 - 1992
Skills
Strong communication..., Positive and..., Strong coaching and..., Team Leadership, Team Building, Friendly, Strong customer support, Mentoring
Education
Mohawk College 1976 — 1978
Broadcast Journalism
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY