Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
Intreis  June 2014 - February 2015

Skills
C, Java, Python, JavaScript, Project Management, Software Development, Microsoft Office, C++, Consulting

Education
University of California, San Diego   2011 — 2015
Bachelor of Science (BS), Computer Science

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present
Outside the Lens  March 2015 - May 2015
Alpha Gamma Delta  April 2014 - January 2015
NetApp  May 2014 - August 2014
The Studio  June 2013 - August 2013
Club Sport  August 2011 - January 2012

Skills
Organized Multi-tasker, Microsoft Word, Managing Deadlines, Social Media Marketing, Microsoft Visio, Content Development, Customer Service, PowerPoint, Sociology, Marketing, Social Media, Teamwork, Collaboration, Hootsuite, Television, Facebook, Twitter, Instagram, Philanthropy

Education
San Diego State University-California State University   2012 — 2016
Bachelor of Arts (B.A.), Sociology and Marketing

Amador Valley High School   2008 — 2012
Diploma

Experience
ServiceNow – The Enterprise Cloud Company   July 2015 - Present
ServiceNow – The Enterprise Cloud Company   November 2014 - June 2015
Hospira  June 2014 - November 2014
San Diego State University Love Library   August 2013 - September 2014

Skills
Java, C++, Eclipse, JavaScript, Matlab, Python, HTML, Data Structures, Computer Science, Perl, Databases, MySQL, C, Algorithms, smalltak, PHP, Quality Assurance, Spatial Databases, Test Automation, Unit Testing, Node.js, CouchDB, Mocha, Cucumber, BDD, Perforce, JIRA, Jenkins, NoSQL

Education
San Diego State University-California State University   2013 — 2015
Master of Science (M.S.), Computer Science

University of Mumbai   2009 — 2013
Bachelor of Engineering (BE), Information Technology

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - September 2015
University of California, San Diego  April 2015 - June 2015

Education
University of California, San Diego   2014 — 2017
Bachelor's degree, Computer Science, 3.59 GPA

San Diego Miramar College   2012 — 2014
Associate of Science (A.S.), Physics Studies, 3.8 GPA

Experience
ServiceNow – The Enterprise Cloud Company   April 2015 - Present
Dell  August 2013 - Present
Dell, Inc.   February 2011 - August 2013
Dell, Inc.   October 2009 - February 2011
Dell  June 2006 - October 2009
Rockwell Automation  May 2002 - August 2004
Rockwell Automation  May 2001 - April 2002
Rockwell Automation  May 1998 - April 2001

Skills
Product Marketing, Supplier Management, Supply Chain Management, Contract Negotiations, Competitive Analysis, Business Analytics, Mergers, Process Improvement, Cross-functional Team..., Six Sigma, Change Management, Product Development, Product Management, Lean Manufacturing, Business Process..., Bowling Consultant, Project Management, Business Acumen, Supply Chain, Supply Management, Management, Vendor Management, Program Management, Contract Negotiation, Network Hardware, Cloud Computing, Virtualization, Manufacturing, Business Intelligence, Pricing, Data Analysis, P&L Management, Market Analysis, Strategy, Enterprise Software, Leadership, Requirements Analysis, Product Launch, Outsourcing, Master Gardener

Education
Michigan State University - The Eli Broad College of Business   2004 — 2006
MBA, Supply Chain Mgmt / General Mgmt

Milwaukee School of Engineering   1996 — 2000
BS, Engineering

Experience
ServiceNow – The Enterprise Cloud Company   August 2014 - Present
Hitachi Data Systems  June 2014 - August 2014
SanDisk  June 2013 - June 2014
Santa Clara University  January 2014 - April 2014
PTC  July 2011 - June 2012
CDAC  August 2009 - March 2010

Skills
Java, C++, Visio, HTML, Microsoft Word, C, SQL, SDLC, Microsoft Office, Microsoft Excel, Linux, PowerPoint, Windows, Visual Basic, Python, MapReduce, Hadoop, Tableau, Testing, MS Project, SAP Netweaver, Big Data, Business Objects, Business Analysis, MySQL

Education
Santa Clara University   2012 — 2014
Master of Science (M.S.), Management Information Systems, General

Sinhgad Academy of Engineering   2007 — 2010
Bachelor's degree, Computer Engineering

Sri Savirtibai Phule Polytechnic,MIT,Pune   2004 — 2007
Diploma, Computer Engineering, First Class with Distinction

Experience
ServiceNow – The Enterprise Cloud Company   January 2015 - Present
ServiceNow  July 2012 - Present
ServiceNow  July 2011 - Present
ServiceNow  July 2010 - Present
Various Mortgage Companies  January 2002 - July 2010

Skills
SaaS, Cloud Computing, Enterprise Software, Professional Services, IT Service Management, Solution Selling, CMDB, ITIL, PaaS, Pre-sales, Salesforce.com, Service Management, Software Industry, Information Technology, CRM, Service-Now, Service Delivery, Sales Enablement, Leadership, Sales Process, IT Operations, IT Management, Sales Operations, Managed Services, Virtualization, Business Alliances, Consulting, Data Center, Partner Management, Endorsements

Education
San Diego State University-California State University   1997 — 2002
Business / Administration, Business & Administration, focus on Finances; Psychology, Communications

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
Infoblox  June 2014 - March 2015
Santa Clara University  September 2013 - March 2014
PayActiv   August 2013 - January 2014
Success Consultancy   2004 - 2010
KPS, Jamshedpur   2008 - 2009

Skills
PowerPoint, Microsoft Excel, Data Analysis, Corporate restructuring, Financial Modeling, Financial Analysis, Business Valuation, Debt Restructuring, US GAAP, Financial Reporting, Brand Awareness, Marketing..., Business Statistics, Business Strategy, CRM, Competitive Analysis, Strategic Planning, Statistics, Finance, Business Development, Management, Entrepreneurship, Online Marketing, Financial Accounting, Restructuring

Education
Santa Clara University - Leavey School of Business   2012 — 2014
Master of Business Administration (M.B.A.)

Ranchi University   2005 — 2007
Master of Science (MS), Graduated with First Class

Experience
ServiceNow – The Enterprise Cloud Company   May 2014 - Present
Cisco  June 2010 - May 2014
Infosys  September 2011 - April 2014
Infosys  June 2010 - August 2011
Infosys  January 2007 - June 2010
Qwest Software Services  April 2006 - January 2007
Srishti Software   June 2004 - March 2006

Skills
Java, Java Enterprise Edition, Enterprise Architecture, Cloud Computing, Spring Framework, RESTful WebServices, Solution Architecture, Software Development, Design Patterns, JSP, Struts, Hibernate, Servlets, SOAP, ServiceNow, Spring, jQuery, Unix, Agile Methodologies, EJB, Android Development, Requirements Analysis, XML, AngularJS, JavaScript, Web Services, Integration, Sun Certified Java..., Backbone.js, WebSphere MQ, XMLBeans, Drools Guvnor, Drools Expert, Linux, Scrum, SOA, Dojo

Education
National Institute of Technology Tiruchirappalli   2000 — 2004
Bachelor of Technology (B.Tech.)

St. Aloysius Higher Secondary School   1996 — 2000
Higher Secondary School

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
EMC  January 2014 - February 2015
EMC  November 2012 - January 2014
Dell  February 2011 - November 2012
Dell Inc  December 2006 - January 2011
Dell Inc  June 2006 - December 2006
Dell Inc  November 2003 - May 2006
Dell Inc  October 1998 - November 2003
Dell Inc  March 1998 - October 1998
Dell Inc  September 1997 - March 1998

Skills
Enterprise Software, Sales, Management, SMB, Strategy, Solution Selling, Storage Solutions, Salesforce.com, Channel, Storage, Channel Partners, Cloud Computing, Direct Sales, SaaS, Account Management, Sales Process, Partner Management, Virtualization, Selling, Sales Management

Education
Texas State University-San Marcos   1991 — 1997
Business Management

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
Freelance Web Designer (Self-employed)   February 2015 - Present
Apple  November 2013 - Present
Apple  November 2009 - November 2013
Grand Prix Tours   June 2007 - November 2009
Travail Studios   March 2007 - November 2009

Skills
Customer Service, Time Management, Photoshop, Management, Social Media, Team Leadership, Microsoft Excel, Retail, OS X, Customer Satisfaction, Teamwork, Visual Merchandising, Troubleshooting, Hardware, Networking, Experienced and fluent..., HTML5, Arduino, PCB Design, iOS, iPhone, iWork

Education
University of California, San Diego   2010 — 2012
Bachelor of Arts (B.A.), Media with empahsis in Information Technology, 3.6 GPA - Graduated with honors (Cum Laude)

Orange Coast College   2007 — 2010
Associate of Arts (A.A.), Cinematography and Film/Video Production, 3.5 GPA (Deans List)

Experience
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
Acorio  November 2013 - March 2015
ServiceNow  October 2012 - November 2013
ServiceNow – The Enterprise Cloud Company   March 2012 - October 2012
MIR3  January 2010 - March 2012
Axion Commerce   August 2007 - January 2009
Baron Custom Accessories   September 2005 - March 2007

Skills
CSS, PHP, MySQL, jQuery, XHTML, XML, SOAP, Web Development, AJAX, JavaScript, JSON, Subversion, DHTML, User Experience, User Interface Design, Online Marketing, Graphic Design, LAMP, HTML, Wordpress, REST, SQL, Web Applications, HTML 5, Linux, User Interface, Apache, ActionScript, ServiceNow, HTML5, HTML + CSS, MVC, OOP, MIR3, ITSM, ITIL, Service-Now, WordPress

Education
Palomar College   2002 — 2003

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
It's Simply Zen   October 2008 - Present
Red Tide Consulting, Inc.   April 2014 - May 2015
Adicio Inc.   October 2009 - April 2014
Red Tide Consulting, Inc.   February 2008 - September 2009
NTN Buzztime, Inc.   June 2004 - February 2008
Red Tide Consulting, Inc.   September 2003 - June 2004
Scantron Corporation  January 2002 - September 2003
eBet, Inc.   July 1997 - January 2002
IWN   July 1997 - March 1998

Skills
SOX, Team Building, Software Development, Software Project..., Software Engineering, SaaS, Sarbanes-Oxley Act, Cloud Computing, Leadership, PHP, Business Strategy, Linux, Perl, Project Management, Team Leadership, Microsoft SQL Server, Security, Databases, IT Strategy, Testing, Program Management, Software Documentation, Networking, Agile Methodologies, E-commerce, Product Management, MySQL, Quality Assurance, Management, Business Process...

Education
University of San Diego   1983 — 1987
Bachelor's Degree, Computer Science

University of California, San Diego
Computer Science

MiraCosta College
Computer Science

Experience
ServiceNow – The Enterprise Cloud Company   April 2015 - Present
Omnitracs, LLC  November 2013 - April 2015
Qualcomm  1998 - November 2013
Advanced Development Group (now ManTech)   1989 - 1998

Skills
Cross-functional Team..., Telecommunications, Product Management, SharePoint, Software Documentation, Wireless, Technical Training, Process Improvement, Program Management, Visio, Instructional Technology, Employee Training, Team Leadership, E-Learning, Vendor Management, Technical Writing, Salesforce.com, Instructor-led Training, Business Analysis, Budget Process, Hands-on Learning, Document Management, Integration, Captivate, Training, Mobile Devices, Product Marketing

Education
San Diego State University-California State University
MA Educational Technology

University of California, Santa Barbara
BA English

Experience
San Diego State University  July 2015 - Present
ServiceNow – The Enterprise Cloud Company   December 2014 - Present
San Diego State University  July 2014 - Present

Skills
C, JavaScript, Core Java, CSS, C++, PHP, Java, SQL, Oracle, AJAX, Databases, Android, Visual Studio, ASP.NET, HTML, JSP, Photoshop, VB.NET, PL/SQL, C#, Spatial Databases, WAMP, WordPress

Education
San Diego State University-California State University   2013 — 2015
Graduate, Computer Science, 3.9

G. H. Patel College of Engineering and Technology   2008 — 2012
Bachelor, Engineering in Computer Engineering

Experience
ServiceNow – The Enterprise Cloud Company   April 2015 - Present
Amtrak  April 2012 - 2014
Silos to Service Solutions   2011 - 2014
Sears Holdings Corporation  2010 - 2011
IBM  2007 - 2010
IBM  2006 - 2007
IBM  2000 - 2005

Skills
IT Strategy, IT Service Management, Cloud Computing, Enterprise Architecture, Vendor Management, Enterprise Software, Business Analysis, Management, Process Improvement, Professional Services, Governance, Project Management, Consulting, Team Leadership, Program Management, Management Consulting, Service Management, Integration, Service Delivery, Change Management, Project Portfolio..., Solution Architecture, Infrastructure, IT Management, ITIL, Outsourcing, Business Process..., SDLC, Strategic Planning, PMP, Project Planning, Agile Methodologies, Business Process, Software Project..., IT Operations, Pre-sales, Software Documentation, PMO, Business Transformation, Business Strategy, IT Asset Management, IT Financial Management, Customer Satisfaction, Team Building, Organizational Design, Organizational Change..., Contract Management, Business Service..., Software Asset..., Strategy

Education
The George Washington University - School of Business
MCPM, Project Management

University of California, San Diego
Economics, Economics and Chinese Studies

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
ServiceNow – The Enterprise Cloud Company   October 2012 - April 2015
BAE Systems  June 2007 - October 2012
Hewlett-Packard  June 2004 - September 2006

Skills
Javascript, Java, Python, Common Lisp, MySQL, AllegroGraph, HTML, CSS, jQuery, Dojo, Prototype Framework, Spring Integration, Semantic Web, Eclipse, Emacs, Programming, Web Development, Web Applications, Web Services, OpenLayers, SIMILE Timeline, Django, Pylons, Scrum, Certified Scrum Master...

Education
USC   2011 — 2015
Master of Science (M.S.), Computer Software Engineering, 3.9 out of 4.0

UCLA   2003 — 2008
Bachelor of Science (B.S.), Computer Science, 3.42

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
Texas A&M University  April 2013 - December 2014
Ericsson Communications Company   April 2011 - October 2011

Skills
C++, MySQL, PHP, Statistics, Microsoft Office, Matlab, C, Python, Java, Visual Basic, Linux, JavaScript

Education
Texas A&M University   2012 — 2014
Master of Science (MS), Computer Engineering

Fudan University   2008 — 2012
Bachelor's degree, Communication Science and Engineering

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
SAP Labs  October 2010 - September 2015
Hara Software, Inc.   November 2008 - October 2010
Intuit  December 2002 - November 2008
Intel Corporation  May 2002 - December 2002
Intuit  March 2002 - May 2002
OpenGlobe, Inc.   October 2000 - December 2001
Red Herring Communications (acquired StockMaster.com)   July 2000 - October 2000
StockMaster, Inc.   July 1999 - July 2000

Skills
Quality Management, SaaS, Carbon Management, Sustainability, QA Automation, VMware, Bugzilla, TeamTrack, JIRA, Scrum, Quality Assurance, Eclipse, Quality Center, SAP CRM, Unix Shell Scripting, PeopleSoft CRM, PeopleTools, HRIS, User Acceptance Testing, Cloud Computing, Business Objects, Environmental, SAP, SAP Business ByDesign, Automation, Agile Methodologies, Mobile Devices, Data Modeling, Unix, Test Planning, SAP HANA, Test Cases, Integration, Databases, Enterprise Software, ERP, Web Applications, HP Quality Center, Testing, CRM, Software Project..., Software Development, Requirements Analysis, Test Automation, Management

Education
Odessa State Polytechnic University   1985 — 1990
BS, Mechanical Engineering

Experience
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
Christ the Cornerstone Academy   November 2010 - Present
Anthropologie  August 2008 - September 2010
Blockbuster  January 2007 - July 2008
Sears, Roebuck and Co.   April 2005 - December 2006

Skills
Payroll, Training, Management, Budgets, Customer Service, Invoicing, Accounting, Finance, Insurance, Financial Statements, Workers Compensation, Customer Experience, Office Management, Data Entry, Outlook, QuickBooks, Time Management, Accounts Receivable, Accounts Payable, Human Resources

Education
University of California, San Diego   2005 — 2009
Bachelor of Science (BS), Psychology

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
ServiceNow - The Enterprise IT Cloud Company  April 2014 - Present
ServiceNow  October 2011 - April 2014
Grey Group  January 2011 - October 2011
Core Media Technologies   July 2006 - December 2010
Marc Design   2003 - 2009
WPP Group  September 2003 - July 2006
GE Capital  January 2001 - September 2003

Skills
Cloud Computing, SaaS, Cloud Security, Risk Management, Security, Disaster Recovery, Federal Agencies, Privacy Issues, Privacy Regulations, 21 CFR Part 11, FISMA, FedRAMP, ISO, SSAE 16, SAS70, IT Strategy, ITIL, Computer Security, VMware, Data Center, CISSP, VMware ESX, Active Directory, Servers, Enterprise Software, IT Operations, Information Security..., Network Security, Business Continuity, Virtualization, IT Management, Firewalls, Information Technology, PCI DSS, IT Service Management, Incident Management, Penetration Testing, Infrastructure, Information Security, Enterprise Architecture, Cisco Technologies, Vulnerability Management, Network Architecture

Education
Culinary Institute of America   1998 — 2001
AS, Culinary Arts

New Milford High School   1993 — 1997

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
Infor  December 2010 - Present
Enwisen  December 2010 - July 2015
Accenture  April 2010 - December 2010
Accenture  January 2009 - November 2009
Accenture HR Services  December 2007 - January 2009
Accenture HR Services  May 2001 - December 2007
Accenture  June 1999 - May 2001
Allstate Insurance  1984 - 1999

Skills
HR Transformation, Call Center, Customer Relations, Operations Management, Vendor Management, HR Service Delivery, Shared Services, HRIS, Outsourcing, Customer Service, Talent Management, Human Resources, Employee Benefits, Employee Training, Recruiting, Personnel Management, Talent Acquisition, Management Consulting, Process Improvement, Program Management, Consulting, HR Consulting, Call Centers, Management, Offshoring, Benefits Administration, Business Analysis, CRM, Employee Engagement, BPO, Performance Management, Start-ups, PeopleSoft, Business Process..., Succession Planning, Business Process, Customer Satisfaction, Executive Management, Service Delivery, Employee Relations, Organizational Design, Coaching, Leadership, Business Development, Policy, Onboarding, Organizational..., Analysis, SaaS, Payroll

Education
Marquette University   1978 — 1982
BS, Business Administration

Mendel Catholic High School   1974 — 1978

Horace Mann   1968 — 1974

Experience
ServiceNow – The Enterprise Cloud Company   July 2014 - Present
ServiceNow - The Enterprise IT Cloud Company  March 2013 - July 2014
Exponentia US Inc. Previously as Percipia Inc.   June 2006 - July 2014
GE Lighting  August 2012 - January 2013
National Grid  December 2010 - July 2012
Basic Energy services  December 2008 - November 2010
NATPET   2006 - 2008

Skills
SD, SAP, SAP R/3, Master Data, SAP MM, SAP ERP, BAPI, Business Intelligence, Materials Management, SAP Portal, WebDynpro, Integration, ERP, SAP SD, Warehouse Management, SAP PS, SAP Implementation, IDOC, ECC, Data Migration, EDI, SAP SD Module, SAP Project Management, Functional..., SAP XI, SAP Solutions, Logistics, IDoc

Education
Symbiosis institute of Management Studies
MBA, Marketing Management

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present
Fairchild Semiconductor  August 2011 - March 2015
Avago Technologies  June 2010 - June 2011
Tyco Electronics Corporation  January 2009 - April 2010
Tyco Electronics Corporation  May 2007 - January 2009
Watt Stopper/Legrand  September 1998 - May 2007
Tiva Microcomputer Company Inc. (TMC)   November 1996 - August 1998

Skills
Marketing Communications, Online Marketing, Event Management, Marketing Strategy, SEO, Program Management, Lead Generation, Email Marketing, Social Media, Demand Generation, Marketing, SEM, Product Development, Business Development, Internal Communications, Product Launch, Public Relations, Trade Shows, Digital Marketing, Strategic Communications, Strategy, Web Marketing, Strategic Planning, Event Planning, Sales, Multi-channel Marketing, Product Management, Product Marketing, Direct Marketing, Management, Online Advertising, Budgets, Newsletters, CRM, Sales Management, Training, Integrated Marketing, Competitive Analysis, Mobile Devices, Marketing Management, Project Management, Blogging, B2B Marketing, Strategic Partnerships, Creative Direction, Cross-functional Team..., Leadership, Semiconductors, Electronics

Education
Notre Dame de Namur University   1992 — 1996
BA, Communications / Marketing

Monterey High School   1988 — 1992

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
Deloitte Consulting  October 2007 - September 2015
Column Technologies  January 2005 - September 2007
Northrop Grumman IT  January 1999 - January 2005
First Data Merchant Services  1997 - 1999

Skills
BMC Remedy, IT Service Management, ITIL, Incident Management, Configuration Management, Service Management, CMDB, IT Strategy, Requirements Analysis, Service Desk, Solution Architecture, Business Analysis, Service Delivery, Business Process, Program Management, PMO, IT Management, IT Transformation, IT Outsourcing, PMP, Enterprise Architecture, Business Process..., Integration, Business Intelligence, Change Management, ITIL Certified, Governance, Professional Services, IT Operations, Business Process Design, Pre-sales, SDLC, SaaS

Education
University of Phoenix   2002 — 2006
BA, Business

Shepherd University   1995 — 2004

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present
ServiceNow - The Enterprise IT Cloud Company  April 2013 - June 2015
FMT Consultants, LLC  September 2011 - April 2013
VACO  June 2010 - September 2011
AMN Healthcare  May 2004 - June 2010
Peregrine Systems  January 2003 - May 2004
Chookie's Seafood & Oyster Bar   October 2001 - January 2003
ACCPAC  September 2000 - October 2001
Studer Professional Audio GmbH   April 1999 - September 2000

Skills
Great Plains Software, Financial Reporting, ERP, Accounting, Revenue Recognition, Sarbanes-Oxley Act, Microsoft Dynamics, Consulting, Leadership, General Ledger, Microsoft CRM, Management, Payroll, Forecasting, Financial Analysis, Business Analysis, Business Intelligence, Process Improvement, CRM, SaaS

Education
Southeastern Louisiana University

Experience
ServiceNow – The Enterprise Cloud Company   July 2015 - Present
Cursor Moves, Inc.   February 2011 - Present
VSporto  October 2014 - April 2015
ShareFuze   March 2011 - January 2014
The Dauphinee Group   July 2011 - August 2011
StudioPMG  August 2008 - February 2011
Ambistia   2007 - 2008
Apple Inc  November 2005 - October 2007
Toyota  2006 - 2006

Skills
Interaction Design, Front-end Development, Mobile Application..., User Experience, User Interface Design, WordPress Design, WordPress Development, Web Standards, Web Design, HTML, HTML + CSS, Advanced CSS, JavaScript, jQuery, PHP, MySQL, Motion Graphics, Wordpress, Front-end, Photoshop, User Experience Design, Mobile Design, WordPress, Mobile Applications, Information Architecture, OS X, CSS, iPhone, Dreamweaver, Illustrator, Creative Direction, Web Development, User Interface, CMS, Adobe Creative Suite, Flash, Wireframes, Usability, Email Marketing, Graphics, SEO, Mobile Devices, iOS development, ActionScript, Mac, HTML 5, Interactive Media, Interactive Advertising, Adobe Fireworks, Subversion

Education
The Art Institute of California-Orange County   2005 — 2008
Bachelor of Science (B.S.), Web Design and Interactive Media

Art Institute of California-OC   2004 — 2008
Bachelor of Science, Web Design & Interactive Media

Experience
ServiceNow – The Enterprise Cloud Company   April 2014 - Present
8x8, Inc.   June 2009 - March 2014
Data Domain (Acquired by EMC)   January 2008 - June 2009
Covad Communications, Inc.   June 2005 - January 2008
Datasweep (Acquired by Rockwell Automation)   April 2004 - May 2005
Enfocus Software, Inc.   August 2002 - April 2004
Siebel Systems, Inc. (Now Oracle Corporation)   June 2001 - July 2002
BT Commercial (Now NAI BT Commercial)   May 1999 - June 2001

Skills
Demand Generation, Lead Generation, Marketing Analytics, Marketo, Salesforce.com, CRM, Online Marketing, Eloqua, Marketing, Direct Marketing, Email Marketing, Product Management, Marketing Communications, SaaS, Online Advertising, Product Marketing, Integrated Marketing, Marketing Strategy, Marketing Automation, Sales Process, E-commerce, B2B, Multi-channel Marketing, Go-to-market Strategy, Negotiation, Marketing Management, Advertising, Marketing Operations, B2B Marketing, Digital Marketing, Field Marketing, Organizational...

Education
Stanford University   2002 — 2002

San Jose State University   1997 — 2000
Bachelor's Degree

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
VMware  November 2013 - Present
Citi  September 2011 - November 2013
PR Newswire  June 2008 - September 2011
Roche Pharmaceuticals  April 2008 - June 2008
Organon USA  June 2004 - June 2008
Schering Plough  April 2007 - April 2008
Organon Pharmaceuticals  2004 - April 2008
Genta  2003 - 2005
Bristol-Myers Squibb  1995 - 1999

Skills
Program Management, IT Outsourcing, Business Optimization, Project Management, SDLC, PMO, PMBOK, Vendor Management, Business Process..., Cloud Computing, IT Strategy, Business Intelligence, IT Management, Management, Analytics, Cross-functional Team..., IT Service Management, PMP, ITIL, Project Portfolio..., MS Project

Education
Global Knowledge   2010 — 2010
ITIL v3 Foundation

Cheetah learning (PMP)

New Jersey Institute of Technology
BS, Information Technology with Management conc.

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present

Skills
Enterprise Software, Pre-sales, Cloud Computing, Solution Selling, Data Center, Solution Architecture, SaaS, ITIL, Professional Services, Microsoft Technologies, Management, Networking, Servers, Virtualization, IT Operations, Application Lifecycle..., IT Service Management, Technical Product Sales, Awesomeness, Software Sales..., Salesforce.com, Software Industry, Troubleshooting, IT Performance..., Sales Enablement, Systems Management, Leadership, Enterprise Architecture, Integration, DevOps, Business Alliances, Partner Management

Education
Southern Illinois University, Carbondale   1988 — 1994
BS

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present

Skills
C, Java, JavaScript, CSS, C++, MySQL, Eclipse, Operating Systems, Perl, PL/SQL, Sprint Planning, Android, Parallel Algorithms, Performance Testing, Linux Kernel, Shell Scripting, Python, Regression Testing, HTML, Core Java, Programming, Process Scheduler, Microsoft Office, Photoshop, PowerPoint, Oracle SQL Developer, JDBC, Git, ArcGIS, MapViewer, Mojo, systrace analysis

Education
San Diego State University-California State University   2013 — 2015
Master's Degree, Engineering in Computer Science

Experience
ServiceNow – The Enterprise Cloud Company   November 2014 - Present
eGain  July 2014 - November 2014
Cisco  July 2013 - June 2014
IBM  June 2010 - July 2013
Medivation  January 2010 - June 2010
Hitachi  April 2004 - September 2009

Skills
Event Planning, Marketing Communications, Social Media Marketing, Sales Enablement, Project Management, Demand Generation, Budgets, Networking, Integrated Marketing, Multi-channel Marketing, Program Management, Cloud Computing, Strategic Partnerships

Education
San Jose State University
Bachelor, Marketing

Experience
ServiceNow – The Enterprise Cloud Company   2014 - Present
ServiceNow – The Enterprise Cloud Company   2011 - 2014
EMC  2011 - 2011

Skills
SaaS, Enterprise Software, Process Improvement, Product Management, Financial Analysis, Business Operations, Analytics, Corporate Development, Project Management, Pricing, Investor Relations, Pricing Strategy, CRM, Product Marketing, Management, Leadership, Cloud Computing, Professional Services, Salesforce.com, Solution Selling, PaaS, Microsoft Excel, Agile Methodologies, Agile Project Management, Agile & Waterfall..., Scrum, Product Development, Product Design, Strategy

Education
San Diego State University-California State University   2003 — 2007
Bachelor of Science, Finance

University of Oxford   2006 — 2006
International Economics

John F. Kennedy High Scool   1999 — 2003
N/A, General

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present
Community Service  August 2009 - July 2015
Notre Dame de Namur University  January 2014 - May 2015
Brocade  April 2012 - December 2013
Netgear  February 2011 - March 2012
VMware  May 2006 - August 2009
Hitachi Data Systems  September 2004 - May 2006
Lockheed Martin  January 2003 - August 2004
Applied Materials  June 2002 - December 2002
Applied Materials  April 2001 - June 2002

Skills
Sales Enablement, Enterprise Software, Channel, Demand Generation, SaaS, Salesforce.com, Cloud Computing, Program Management, Cross-functional Team..., Go-to-market Strategy, Channel Partners, Multi-channel Marketing, Data Center, Business Alliances, Storage Area Networks, Partner Management, Professional Services, Resellers, Solution Selling, B2B, Storage, Strategic Partnerships, Lead Generation, Virtualization, SAN

Education
Notre Dame de Namur University
Master of Business Administration (MBA)

San Jose State University
BS, Management Information Systems

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - August 2015
University at Buffalo  August 2014 - February 2015

Skills
Linux, Java, Android Development, C++, Circuit Design, C, FPGA, Signal Processing, Microsoft Office, iOS Development, Customer Service, Research, Microsoft Excel, Public Speaking, PowerPoint, Microsoft Word, Leadership, Social Media, Management, Web Development, MySQL, JavaScript, IT Service Management, IT Solutions, Technical Support, Platform Development, Incident Management, System Administration, Upgradation, System of Systems..., Problem Management, ITIL, User Interface, PaaS, Matlab, HTML, Electronic Circuit...

Education
University at Buffalo   2013 — 2017
Bachelor's Degree, Electrical and Electronics Engineering, Computer Science

Abasaheb Garware College   2011 — 2013
Higher Secondary Certificate(PCM), PCM

Abhinava Vidyalaya English Medium   2008 — 2011
High School

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
Systim Technology Partners   March 2014 - May 2015
University of California, San Diego  May 2007 - March 2014

Skills
Linux, Network Security, Firewalls, SCCM, Hyper-V, Powershell, PKI, SCDPM, Active Directory, Information Security, TCP/IP, Unix, Microsoft Exchange, System Center Suite, Microsoft SQL Server, SCVMM, System Administration, Network Administration, Microsoft Operating..., Windows Server, IIS, VMware, Apache, MySQL, Mac OS X, Software Restriction..., Application Control..., Servers, Windows 7, Security, Virtualization, Troubleshooting, OS X

Education
UC San Diego   1998 — 2003
Bachelor of Science, Electrical Engineering

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
VMware  May 2014 - August 2015
HP Software  July 2013 - May 2014
HP Software  March 2011 - July 2013
Lockheed Martin  May 2010 - March 2011
Lockheed Martin  July 2007 - June 2010
JDS Uniphase  January 2006 - August 2006
Acterna  January 2005 - August 2005

Skills
Business Development, Systems Engineering, Leadership, Integration, Program Management, Strategy, Security, IT Strategy, New Business Development, Professional Services, Project Management, Cloud Computing, Software Engineering, Enterprise Architecture, Solution Architecture, System Architecture, IT Operations, IT Solutions, DoDAF, Architecture Development, Requirements Analysis, Proposal Writing, Data Center, PMO, Enterprise Software, PMP, SaaS, Management, Pre-sales, Virtualization, IT Service Management, ITIL, IT Management

Education
The George Washington University
Masters, Systems Engineering

Virginia Polytechnic Institute and State University
BS, Electrical Engineering

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
Microsoft  January 2014 - Present
OnPulse   April 2013 - January 2014
Microsoft  September 2011 - April 2013
Microsoft  March 2000 - August 2011
Hewlett-Packard  1995 - 2000
HP  1995 - 2000
Ameritel Corporation  January 1990 - September 1993
Ameritel Corporation  March 1987 - January 1990

Skills
Leadership, Team Leadership, Selling, Solution Selling, Sales, Sales Process, Enterprise Software, SaaS, Cloud Computing, Business Development, Partner Management, CRM, Strategy, Direct Sales, Professional Services, Business Alliances, Business Intelligence, Account Management, Sales Management, Strategic Partnerships, Sales Enablement, Product Management, Account Planning, Channel Partners, Pre-sales, Program Management, Software Industry, Demand Generation, PaaS, Complex Sales, Unified Communications, Virtualization, Strategic Alliances, Salesforce.com, Lead Generation, Managed Services, Data Center, Channel Sales, P&L Management, Product Marketing, Channel, Consultative Selling, Executive Level..., Value Based Selling

Education
Shepherd University
Bachelors, Business Admin/Marketing

TS Wooten High School
High School Diploma

Experience
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
Genesys  August 2014 - March 2015
LiveOps  July 2012 - July 2014
ShoreTel  2010 - July 2012
Extreme Integration  2008 - 2010
MicroAge  1997 - 2000
Pitney Bowes MapInfo  1995 - 1997

Skills
VoIP, Solution Selling, Unified Communications, Channel, Managed Services, Direct Sales, Telecommunications, SIP Trunking, Channel Partners, Telephony, Salesforce.com, SaaS, Co-location, Sales Process, Sales Engineering, Cloud Computing, New Business Development, Sales, SIP, Partner Management, Wireless, Software Industry, Mobile Devices, Avaya, Persuasive Presentations, Enterprise Software, Sales Operations, Business Alliances, IP, Data Center, Cisco Technologies, Selling, IVR, Networking, MPLS, Professional Services, CRM, Go-to-market Strategy, Strategic Partnerships, Demand Generation, Account Management, Product Marketing, Poise

Education
Siena College   2001 — 2005
Bachelor's, Business

Experience
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
SAS  December 2011 - Present
SAS  December 2007 - December 2012
SAS  June 2004 - December 2007

Skills
IT Service Management, IT Management, Event Planning, Business Networking, Social Networking, Service Desk, ServiceNow, Incident Management, Major Incident..., Change Management, Configuration Management, Software Development, Report Writing, SAS programming, Customer Support, Public Speaking, Management, Business Intelligence, Cloud Computing, Databases, Java, SQL, Project Management, Integration, SaaS, Enterprise Software, Program Management, Enterprise Architecture, Linux, Pre-sales

Education
North Carolina State University   2003 — 2007
Bachelor of Science (B.S.), Computer Science

Experience
ServiceNow – The Enterprise Cloud Company   March 2014 - Present
ServiceNow - The Enterprise IT Cloud Company  2013 - March 2014
ELITE Rugby Camp USA   2011 - 2013
Graham Downes Architecture, Inc.   2009 - 2011

Skills
Salesforce.com, Contract Negotiation, SaaS, Sales Process, Lead Generation, Negotiation, Microsoft Office, PowerPoint, Solution Selling, Strategic Planning, Microsoft Excel, Customer Service, Microsoft Word, Management, Start-ups, Sales, Leadership

Education
University of Nevada-Reno   1999 — 2004
Bachelor of Arts (BA), Political Science and Government

University of Greenwich   2004 — 2005
International Economics

Stellenbosch University/Universiteit Stellenbosch   2003 — 2003
International Business

Bellarmine College Preparatory   1995 — 1999

Experience
ServiceNow – The Enterprise Cloud Company   July 2015 - Present
ServiceNow  March 2012 - Present
Nutanix  November 2011 - March 2012
EMC  March 2011 - November 2011
EMC  January 2010 - March 2011
Data Domain  April 2008 - January 2010
Data Domain  February 2007 - April 2008

Skills
Salesforce.com, Contract Negotiation, PowerPoint, Market Analysis, WebEx, Leadership, Account Management, Enterprise Software, Storage, Marketing Automation, Marketing, Lead Generation, Field Marketing, Multi-channel Marketing, Sales, Analytics

Education
San Jose State University   2003 — 2008
International Business

Westmont High School

Experience
ServiceNow – The Enterprise Cloud Company   December 2014 - Present
Bridge Bank  July 2013 - December 2014
Intuit  October 2012 - July 2013
Intuit  July 2012 - October 2012
YMCA  May 2005 - November 2011
First Investors Corporation  June 2011 - August 2011
Wells Fargo Advisors  June 2011 - August 2011

Skills
PowerPoint, Social Media, Social Networking, Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, Public Relations, Customer Service, Teamwork, Analysis, Management, Finance, Financial Analysis, Research, Commercial Lending, Credit Analysis, Financial Modeling, Leadership

Education
Santa Clara University - Leavey School of Business   2008 — 2012
Bachelor of Science (B.S.), Finance

Experience
ServiceNow – The Enterprise Cloud Company   July 2015 - Present
ServiceNow – The Enterprise Cloud Company   January 2014 - Present
ServiceNow – The Enterprise Cloud Company   September 2012 - December 2013
Moonblink Communications  June 2009 - September 2012
eSilicon  September 2008 - May 2009
Mixbook.com   December 2007 - May 2008

Skills
Eloqua, CRM software, Database Marketing, Email Marketing, Adobe Creative Suite, Dreamweaver, HTML + CSS, Joomla, Google Adwords, Yahoo Search Marketing, MSN AdCenter, Social Media, Lead Management, Lead Generation, A/B testing, Database Segmentation, Reporting & Analysis, Online Marketing, Press Releases, Trade Show Planning, Customer Events, Market Research, Microsoft Office, Social Media Marketing, CRM, Advertising, Google Analytics, Wireless Broadband, Product Marketing, Integrated Marketing, Sales Enablement, Leadership, E-commerce, Marketing Automation, B2B Marketing, Demand Generation, Web Analytics, Management, Marketing, SEO, SaaS, Go-to-market Strategy, SEM, HTML, Multi-channel Marketing, Plannning, Marketing Operations

Education
San Jose State University
B.S., Business Administration w/ a Concentration in Marketing

Experience
BigPanda  August 2015 - Present
ServiceNow – The Enterprise Cloud Company   August 2011 - August 2015
BMC Software  May 2005 - July 2011
Peregrine Systems, now part of Hewlett-Packard   1997 - 2002

Skills
SaaS, Cloud Computing, Pre-sales, Enterprise Software, Professional Services, Solution Selling, Integration, Product Management, IT Strategy, Enterprise Architecture, IT Financial Management, Financial Analysis, Financial Modeling, Go-to-market Strategy, IT Service Management, ITIL, Scrum, Solution Architecture

Education
University of California, Berkeley   1989 — 1992
Bachelor's degree, Political Science and Government

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
ServiceNow - The Enterprise IT Cloud Company  March 2014 - February 2015
ServiceNow - The Enterprise IT Cloud Company  February 2012 - March 2014

Skills
IT Operations, IT Management, Help Desk Support, Service-Now, SaaS, IT Service Management, ITIL, Solution Selling, PaaS, Enterprise Software, Cloud Computing, Virtualization, Information Technology, Sales Enablement, Managed Services, Software Industry, Professional Services

Education
Tulane University - A.B. Freeman School of Business

Experience
ServiceNow – The Enterprise Cloud Company   January 2015 - Present
SysAid Technologies Ltd.   March 2014 - December 2014
Maryville Technologies  July 2012 - March 2014
Omnicare  October 2011 - July 2012
Nationwide Childrens Hospital  September 2006 - October 2011
CompManagement, Inc.   August 2002 - October 2004
The Coffee Bean & Tea Leaf  February 2002 - August 2002
Chemical Abstracts Service  February 2001 - February 2002

Skills
Fortran, C++, JavaScript, Wordpress, BMC Remedy/SDE, CA Service Desk, SQL, Crystal Reports, PHP, ITIL, ITIL Implementation, Service-Now, Hootsuite, ITSMF, Jelly, Blogging

Education
The Ohio State University   1998 — 2006
Bachelor of Science, Biology

Experience
ServiceNow – The Enterprise Cloud Company   June 2015 - Present
VMware  November 2014 - February 2015
ServiceNow  2015 - 2015
Cisco  November 2013 - October 2014
VMware  April 2011 - May 2013
Hewlett-Packard  September 2010 - July 2011
Symantec  2008 - June 2010
Cisco  2007 - 2007
Motorola  2006 - 2007
New York Festivals of Advertising - IF (Inspiration Festival)   2006 - 2006

Skills
Demand Generation, SaaS, Product Marketing, Integrated Marketing, Social Media, Go-to-market Strategy, Global Program..., SMB, Marketing, Lead Generation, Strategic Partnerships, Strategy, Multi-channel Marketing, Digital Marketing, Cross-functional Team..., Project Management, Marketing Communications, Enterprise Software, Cloud Computing

Education
San Jose State University
Bachelor of Science

Experience
ServiceNow – The Enterprise Cloud Company   September 2013 - Present
Robert Half  January 2011 - September 2013

Skills
Technical Recruiting, Temporary Staffing, Applicant Tracking..., Contract Recruitment, Corporate Recruiting, Sourcing, Onboarding, Screening Resumes, Resume Writing, Interviews, Screening, Job Fairs, Recruitment Advertising, Employee Relations, Time Management, Interview Preparation, Job Descriptions, Hiring, Business Networking, Building Relationships, Interviewing Skills, Career Counseling, Candidate Generation, Job Coaching, Search, Career Development, Client Development, Training, Full-life Cycle..., Resume, Staff Augmentation

Education
San Jose State University
BA, Communication Studies

Archbishop Mitty High School

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
ServiceNow - The Enterprise Cloud Company  June 2013 - Present
Plato's Closet  March 2013 - June 2013
Child Abuse Services Team  January 2012 - June 2012
CVS Pharmacy  June 2007 - January 2010

Skills
Human Resources, Interviews, Customer Service, Sales, Nonprofits, Teamwork, Recruiting, Time Management, Enterprise Software, PowerPoint

Education
University of California, Irvine   2008 — 2012
Bachelor of Arts (B.A.), Psychology and Social Behavior

California High School

Experience
BMC Software  June 2015 - Present
ServiceNow – The Enterprise Cloud Company   April 2015 - June 2015
VMware  December 2012 - March 2015
ShoreTel  March 2010 - November 2012
Oracle  2009 - 2010
SOMA Networks  2006 - 2009
Sylantro Systems  2003 - 2006
Openwave Systems  2001 - 2003
AdForce  1999 - 2001
Intel Corporation  1996 - 1999

Skills
Competitive Analysis, Market Research, Sales Tools Development, Product Marketing, Go-to-market Strategy, Cloud Computing, Virtualization, Virtual Desktop..., Unified Communications, Pricing Strategy, Financial Modeling, Salesforce Training, Corporate Blogging, Public Relations, Event Management, Project Management, Channel Partners, Brand Development, Product Management, Start-ups, Pricing, Telecommunications, Salesforce.com, Cross-functional Team..., Strategic Partnerships, Lead Generation, SaaS, Selling Skills, Wireless, Product Development, Business Development, Product Launch, Partner Management, Sales Operations, VoIP, Program Management, Sales

Education
Northwestern University - Kellogg School of Management
MBA, Marketing, Finance and Strategy

Massachusetts Institute of Technology
MS, Civil Engineering

University of California, Berkeley
BS, Civil Engineering

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
Bromium  January 2015 - August 2015
Bromium  October 2013 - December 2014
Verdasys  July 2012 - September 2013
Verdasys  May 2008 - July 2012
Schering-Plough  July 2004 - May 2008
NuGenesis Technologies  July 1999 - July 2004
KMI\Parexel  June 1997 - October 1998

Skills
Enterprise Software, CRM, Validation, Software, Project Management, Product Management, Program Management, Business Development, Change Management, Process Improvement, Team Leadership, Strategic Planning, Quality Assurance, Leadership, Software Project..., Security, Management, SaaS, Cross-functional Team..., Strategy, Testing, IT Management, Risk Management, Integration, Networking, Cloud Computing, IT Strategy, Start-ups, SDLC, Vendor Management, Software Development, Information Technology, Pre-sales, Enterprise Architecture, ITIL, Managed Services, Professional Services

Education
Stevens Institute of Technology   2005 — 2007
MS, Technology Management

University of Massachusetts, Amherst   1992 — 1997
BS, Chemical Engineering

HS   1988 — 1992

Experience
ServiceNow – The Enterprise Cloud Company   January 2011 - Present
The Royal British Legion   November 2009 - November 2010
Endocare, Inc.   June 2007 - October 2009
Deloitte & Touche  2005 - 2007

Skills
GAAP, Sarbanes-Oxley Act, Accounting, General Ledger, Budgets, Financial Analysis, Financial Reporting, Auditing, Internal Controls, Microsoft Excel, Sarbanes-Oxley, 08-1 Revenue Accounting, CPA

Education
University of Arizona   2001 — 2005
Bachelor of Science, Accounting

University of Arizona, Eller College of Management   2001 — 2005
Bachelor of Science (BS), Accounting and Finance

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
Omnitracs  July 2006 - September 2015
Qualcomm  April 2005 - July 2006
Boston Scientific  April 2004 - April 2005
Independent Consultant  April 1993 - April 2005
AST Computer  April 1986 - April 1993

Skills
Instructional Design, Technical Writing, Captivate, ADDIE, Online Help, E-Learning, Software Documentation, Visio, Teaching, Technical Training, Telecommunications, DITA XML, Programming Languages:..., Writing, Online Teaching, Public Speaking, Training, Smartbuilder, Camtasia, SmartBuilder

Education
York University   1973 — 1981
PhD, Psychology

Pomona College   1969 — 1973
Bachelor of Arts (B.A.), Psychology

Experience
ServiceNow – The Enterprise Cloud Company   October 2014 - Present
Compuware  April 2014 - October 2014
Compuware  June 1997 - March 2014
Crystal Cruises  July 1994 - June 1997
Hewlett-Packard  June 1989 - June 1994

Skills
Enterprise Software, Solution Selling, SaaS, Software Industry, Cloud Computing, Sales Operations, Sales Enablement, Software Development, Pre-sales, Application Performance..., Selling, Sales, Salesforce.com, Databases, Enterprise Architecture, Business Intelligence

Education
Oakland University   1985 — 1989
Bachelor of Science (B.S.), Management Information Systems and Services

EDS Systems Engineer Development Program

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
ServiceNow  February 2012 - Present
EMC  June 2007 - February 2012
Focus Enhancements Inc.   November 2005 - June 2007

Skills
Management, Team Building, Project Management, PeopleSoft, Applicant Tracking..., Talent Acquisition, Cross-functional Team..., Process Improvement, Personnel Management, Employee Relations, Employee Benefits, Onboarding, Analysis, Human Resources, Microsoft Excel, Leadership, HRIS, Integration, Salesforce.com, Recruiting, Vendor Management, Networking, Benefits Administration, Enterprise Software, Deferred Compensation, Workforce Planning, Change Management, Cloud Computing, Temporary Placement, SaaS, Program Management, Strategy

Education
San Jose State University   2008 — 2010
Bachelors in Psychology, Psychology

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
Tintri -- Challenge the 'Storage Quo'   November 2014 - January 2015
EMC  April 2011 - October 2014
EMC  July 2006 - April 2011
ADP  January 2005 - June 2006
Xerox  July 2003 - January 2005

Skills
Storage, Solution Selling, Cloud Computing, Virtualization, Data Center, EMC Storage, Storage Area Networks, SaaS, Disaster Recovery, VMware, Account Management, Salesforce.com, Direct Sales, Enterprise Software, Managed Services, Sales Process, Channel, Sales Management, Professional Services, Partner Development

Education
Ripon College   1999 — 2003

Ripon College

Experience
ServiceNow – The Enterprise Cloud Company   August 2015 - Present
ServiceNow - The Enterprise IT Cloud Company  September 2014 - August 2015
Cardinal Health  July 2013 - September 2014
Cardinal Health  August 2012 - July 2013
Cardinal Health  November 2010 - August 2012
OhioHealth  November 2000 - September 2010
OhioHealth  November 2000 - August 2010
Nationwide Insurance  2010 - 2010
Prevail Technologies   2008 - 2010
United States Marine Corps  September 1996 - September 2000

Skills
Project Management, System Architecture, Testing, Release Management, Problem Management, Disaster Recovery, Process Improvement, PMP, SDLC, Vendor Management, Business Continuity, ITIL, Change Management, PMO, Visio, Business Analysis, Enterprise Software, IT Strategy, Program Management, Integration, Energetic team player, Project Portfolio..., IT Management, Business Process, Information Technology, Cross-functional Team..., Leadership, Six Sigma, Management, IT Operations, Databases, Enterprise Architecture, Virtualization, Healthcare Information..., Strategy, Business Continuity..., Business Intelligence, Business Process..., Cloud Computing, Data Center, Governance, IT Service Management, Incident Management, MS Project, Requirements Analysis, Resource Management, Security, SharePoint, Software Documentation, Software Project...

Education
The Ohio State University - The Max M. Fisher College of Business   2011 — 2012
Masters Business Operational Excellence, Business, Manufacturing, IT, ITIL, Six Sigma, LEAN

Otterbein University   2006 — 2010
Organizational Communication, Communication and Business

Babbage Simmel   2008 — 2008
PMP, Project Management

Experience
ServiceNow – The Enterprise Cloud Company   September 2014 - Present
Cerna Solutions, LLC   May 2014 - September 2014
Frontier Communications  December 2012 - January 2014
Stonecom Radio   May 2003 - November 2012

Skills
ServiceNow, ITIL, JavaScript, Web Design, Marketing, Marketing Strategy, CSS, HTML, Web Development, New Business Development, Telecommunications, Web Services, Advertising Sales, Blogging, Social Networking, Salesforce.com, E-commerce, Social Media Marketing, Ruby on Rails, Direct Sales, Advertising, Digital Media, Brand Development, Sales, Consulting, Business Strategy, B2B, Social Media, Sales Operations, Cloud Computing, IT Service Management, Software Development, Integration, Leadership, SaaS, Software Integrations, Software Implementation, Technical Consultation, Databases, Customer Service, SOAP, REST, IT Solutions, AngularJS, CMS

Education
Dev Bootcamp Chicago   2013 — 2014
Web Developer, Computer Software Engineering

ServiceNow Implementation Bootcamp   2014 — 2014
ServiceNow

Tennessee Real Estate Education System   2006 — 2006
Graduated, Real Estate

Tennessee Technological University   2002 — 2004
Studied Science & Economics, Business

Experience
ServiceNow – The Enterprise Cloud Company   September 2015 - Present
Capital One  November 2011 - July 2015
Capital One  November 2009 - November 2013
Capital One  June 2006 - November 2009
Capital One  August 2003 - June 2006
Capital One  February 2000 - August 2003
Capital One  1998 - 2001

Skills
Vendor Management, IT Strategy, Risk Management, SDLC, Business Analysis, ITIL, Project Management, Process Improvement, Business Process..., Team Leadership, Change Management, IT Management, Management, Process Engineering, Network Administration, ITIL Service Strategy, ITIL Process, IT Operations Management, Acquisition Integration, Disaster Recovery, Program Management, SOX Compliancy, IT Controls, Agile Methodologies, Agile Project Management, Crisis Management, Contract Negotiation, Organizational Change..., Integration, Data Center, IT Operations, Outsourcing, Leadership, Strategy, Incident Management, Requirements Analysis

Education
Mary Baldwin College
Business Administration and Management, General

The George Washington University
Master's Certificate, Project Management

Experience
ServiceNow – The Enterprise Cloud Company   May 2015 - Present
ServiceNow - The Enterprise IT Cloud Company  July 2013 - Present
ServiceNow  May 2012 - July 2013
RE/MAX Associates - San Diego Ca  2008 - 2012
4G Wireless - Verizon Wireless  2007 - 2008
Sigma Alpha Epsilon Fraternity - SDSU Chapter   2006 - 2007

Skills
Financial Analysis, Financial Modeling, Financial Reporting, Investor Relations, Treasury Functions, MS Office Suite, Excel, Sales Presentations, Team Leadership, Organizational..., Sales Management, Financial Planning, Residential and..., non-performing real..., Project Management, Project Planning, ITIL, IT Service Management, IT Operations, IT Strategy, IT Operations Management, ITIL Process, Product Development, Forecasting, Microsoft Excel, Business Development, Management, Real Estate, Microsoft Office, Finance

Education
San Diego State University-California State University   2003 — 2007
BS, Finance

Bella Vista High School   1999 — 2003

Experience
ServiceNow – The Enterprise Cloud Company   January 2014 - Present
Ditech Mortgage Corp  March 2013 - December 2013
Maryville Technologies  January 2011 - March 2013
Logicalis, Inc.   January 2008 - October 2010
Logicalis  December 2004 - December 2007
Fox IT LLC   May 2004 - November 2004
Logicalis  June 2003 - April 2004
Hewlett-Packard  September 1992 - November 2002
Sequent Computer Systems  February 1990 - August 1992
Prime Computer  October 1983 - January 1990

Skills
ITIL, IT Service Management, Professional Services, Managed Services, Cloud Computing, Service Management, Data Center

Education
University of Pennsylvania   1976 — 1978
MA, Regional Science

Queen's University Belfast   1974 — 1974
Archaeology

Temple University   1970 — 1973
BA, Anthropology

Experience
ServiceNow – The Enterprise Cloud Company   March 2015 - Present
State University of New York at Buffalo  August 2013 - February 2015
FireEye, Inc.   June 2014 - August 2014
Tata Consultancy Services  March 2012 - July 2013
Tata Consultancy Services  March 2010 - March 2012

Skills
C, Distributed Systems, Linux, Operating Systems, Java, Shell Scripting, Unix, Cloud Computing, Hadoop, Storage, Data Structures, Programming, Eclipse, Multithreading, Big Data, Software Development, Data Intensive Computing, Unix Shell Scripting

Education
State University of New York at Buffalo   2013 — 2015
Master's degree, Computer Science

IERT   2005 — 2009
b-tech, Electronics

Experience
ServiceNow – The Enterprise Cloud Company   April 2015 - July 2015
Southern Illinois University  August 2013 - December 2014
Southern Illinois University  August 2013 - August 2013

Skills
C, CSS, HTML, C++, Java, C#, Android Development, JavaScript, SQL, Programming, Linux, Windows, Microsoft Office

Education
Southern Illinois University, Carbondale   2013 — 2014
Master's degree, Computer Science, 3.6

Krishna Murthy Institute of Technology and Engineering   2009 — 2013
Bachelor's degree, Computer Science

Narayana Junior College   2007 — 2009
Intermediate Education

Sacred Heart High School   1997 — 2007
Secondary School

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
ServiceNow  September 2012 - February 2015
NHCP   February 2012 - September 2012
HP Enterprise Services  March 2011 - February 2012
HP Enterprise Services  2011 - 2011
Apex Systems / EDS   April 2008 - April 2009
San Diego Data Processing Center   July 2007 - December 2007
Abtech / EDS   May 2006 - September 2006
US Navy  June 2000 - October 2005
US Navy  August 1995 - August 1999

Skills
Java, C++, MySQL, SQL, Information Assurance, SSIS, SSRS, Database Administration, Database Design, Data Warehousing, Database Developer, Oracle Certified DBA, Oracle SQL Developer, Oracle PL/SQL..., Integration, Databases, Active Directory, Troubleshooting, Servers, Oracle

Education
Strayer University (VA)   2010 — 2013
MSIS, Software Engineering Management

Strayer University   2006 — 2010
BSIS, Database Management

Experience
ServiceNow – The Enterprise Cloud Company   October 2015 - Present
KACE  May 2011 - September 2015
Dell Perot Systems  June 2007 - May 2011
San Diego State University  October 2005 - May 2007

Skills
OSPF, Cisco Technologies, Switches, Active Directory, Virtualization, Network Security, Firewalls, BGP, TCP/IP, VMware, EIGRP, MPLS, Networking, Disaster Recovery, VoIP, Data Center

Education
San Diego State University-California State University   2003 — 2007
BS, Computer Engineering

Santa Barbara City College   2000 — 2003
AA, Mathematics

Experience
ServiceNow – The Enterprise Cloud Company   January 2014 - Present
FICO  September 2012 - January 2014

Skills
Java, Agile Methodologies, C++, C, Perl, XML, Java Enterprise Edition, SQL, JavaScript, Tomcat, Hibernate

Education
San Diego State University-California State University   2008 — 2011
Master's degree, Computer Science

sreenidhi institute of sceince and technology   2004 — 2008
Bachelor of Science, Electrical Engineering

Experience
ServiceNow – The Enterprise Cloud Company   February 2015 - Present
ServiceNow – The Enterprise Cloud Company   November 2012 - February 2015
ServiceNow – The Enterprise Cloud Company   May 2011 - November 2012
UCLA  2009 - 2011

Skills
IT Service Management, IT Operations, ITIL, Service-Now, Service Management, Service Desk, IT Strategy, SDLC, SaaS, Cloud Computing, Enterprise Software, Data Center, CMDB, Enterprise Architecture, Incident Management, Pre-sales, IT Management, Problem Management, Disaster Recovery, Virtualization, Project Portfolio..., Integration, Managed Services, Business Process, Professional Services, Governance, Solution Architecture

Education
UCLA

Experience
ServiceNow – The Enterprise Cloud Company   August 2014 - Present
KPMG US  October 2007 - April 2009
The University of Texas at Austin  August 2002 - June 2004

Education
Boise State University   2005 — 2007
B.S., Accountancy

University of Texas at Austin   2002 — 2004
Master of Science (M.S.), Geological Sciences

Peking University   1997 — 2001
Bachelor's Degree, Geological and Earth Sciences/Geosciences