Masergy Communications
Industry: Company
DescriptionCEO: Chris MacFarland (Jul 2010–) Founded: 2000
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Masergy Communications Employees
Masergy Communications 2008 - 2014
K. Hovnanian Homes January 2003 - April 2008
US Restaurant Properties, Inc August 2001 - October 2002
TravisWolff July 2000 - August 2001
Melton & Melton, LLP October 1997 - May 2000
Skills
Accounting, Financial Reporting, General Ledger, Accounts Payable, Financial Analysis, Financial Accounting, Auditing, Accounts Receivable, Internal Controls, Sarbanes-Oxley Act, Oracle E-Business Suite
Education
Texas State University
Master of Accountancy, Accounting
XO Communications April 2015 - Present
Fujitsu July 2014 - April 2015
Masergy Communications April 2003 - February 2014
XO Communications October 2002 - April 2003
Excel Telecommunications August 1998 - September 2002
Verizon (dba GTE) October 1997 - August 1998
Frontier Communications (dba Citizens Communications) April 1996 - April 1997
Qwest Communications December 1991 - April 1996
Transtelco (dba Geocomm Partners, Inc.) December 1989 - December 1991
Skills
Network Design, MPLS, Ethernet, Telephony, LAN-WAN, IP, WAN, Co-location, SDH, VPLS, Metro Ethernet, VoIP, DWDM, Telecommunications, Cisco Technologies, Data Center, QoS, Project Management, Team Management, Contract Management, Service Delivery..., Satellite Communications, Microwave Links, VSAT, International Relations, French, Program Management, Program Coordination, Project Portfolio..., Portfolio Management, Strategic Planning, Managed Services, Wireless
Education
Texas Tech University
Major - Architecture
University of Phoenix
Masergy Communications September 2014 - Present
INDATEL March 2014 - September 2014
Hudson Unlimited December 2013 - May 2014
Nitel June 2013 - April 2014
CenturyLink April 2011 - December 2012
Qwest Communications January 2006 - April 2011
Qwest Communications March 2003 - December 2005
Qwest Communications February 2000 - February 2003
Qwest Communications March 1999 - February 2000
Qwest Communications January 1997 - March 1999
Skills
Salesforce.com, Competitive Analysis, Ethernet, New Business Development, Channel Management, IP, Account Management, Consultative Selling, Direct Sales, Telecommunications, Solution Selling, Contract Negotiations, VoIP, Sales Management, Negotiation, Product Launch, Wholesale, Co-location, Contract Negotiation, Selling, Channel Partners, Lead Generation, Telephony, Data Center, B2B, Professional Services, WAN, Carriers, Business Development, Internet Services, Optical Fiber, Fiber Optics, Team Building, Sales Presentations, Sales Operations, SIP Trunking, Leadership, Training, Cross-functional Team..., Networking, Management, Sales, Strategic Partnerships, Program Management, Sales Process, Managed Services, Unified Communications, Customer Retention, Cold Calling, Wireless
Education
The University of Kansas 1994 — 1994
Discretionary Decision Making Processes
US Army Non-Commissioned School - Region IV Acadamy 1994 — 1994
Primary Leadership, Development Course (PLDC)
Uniformed Services University of the Health Sciences 1994 — 1994
EMT-T
Special Operations Academy 1992 — 1992
Special Reconnaissance Operations Course
Kansas State University 1987 — 1992
Academy of Health Sciences - US Army 1989 — 1989
91W - Healthcare Specialist - Combat Medic
Junction City High School 1985 — 1987
The University of Kansas August 2012 - Present
Masergy Communications May 2014 - August 2014
Skills
Architecture, Google SketchUp, AutoCAD, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Microsoft Office, Drawing, 3D Modeling
Education
University of Kansas 2012 — 2017
Master of Architecture (M.Arch.), Architecture, Third Year (Junior)
Plano Senior High School 2009 — 2012
High School Diploma
Time Warner Cable 2010 - Present
Time Warner Cable October 2007 - April 2010
Booz Allen Hamilton October 2003 - October 2007
Masergy Communications July 2001 - October 2003
BroadBand Office/Zephion Networks December 1999 - July 2001
BellSouth Long Distance February 1997 - December 1999
Education
Stanford University
M.S., Electrical Engineering
University of Washington
B.S., Electrical Engineering
SMU Dedman May 2014 - Present
SMU Dedman May 2014 - Present
SMU Dedman August 2013 - Present
Masergy Communications June 2013 - August 2013
Mosaic Sales Solutions September 2012 - March 2013
GameStop April 2011 - June 2012
Skills
Retail Sales, Visual Merchandising, Store Management, Merchandising, Retail, Loss Prevention, Cashiering, Store Operations, POS, Time Management, Inventory Management, Sales, Customer Service, Facebook, Customer Satisfaction, Social Networking, Planograms
Education
Southern Methodist University Dedman School of Law 2013 — 2016
Doctor of Law (J.D.)
Texas Tech University 2009 — 2013
Bachelor of Science (B.S.), Philosophy, 3.5
Ericsson May 2015 - Present
Equinix April 2011 - 2015
NeuStar, Inc. - Internet Infrastructure Services Group August 2008 - 2011
Masergy Communications August 2006 - 2008
Cisco Systems/Linesider Technologies 2003 - 2006
AT&T Solutions, Verizon Business, Level 3 January 1993 - 2003
Skills
Strategy, Cloud Computing, Managed Services, Go-to-market Strategy, P&L Management, SaaS, CRM, Professional Services, Outsourcing, Channel, Data Center, Multi-channel Marketing, Product Development, Integration, Business Alliances, Solution Selling, Sales, Management, Strategic Partnerships, Telecommunications, Marketing, Positioning, E-commerce, Channel Partners, Enterprise Software, Product Management, Channel Sales, Selling, Business Development, Leadership, Lead Generation, Networking, Sales Operations, Program Management, Partner Management, strategic planning, Strategic Planning for..., International Business, IT Outsourcing, IT Project & Program..., Vendor Management, Product Marketing, Salesforce.com, Start-ups, Direct Sales, Security
Education
University of Notre Dame - Mendoza College of Business 2010 — 2011
Executive Education - Applied Business Strategies, Finance, Strategic Planning, Operations Management, International Trade
California Polytechnic State University-San Luis Obispo 1982 — 1987
Bachelor's Degree, Marketing Concentration
TTI, Inc. January 2012 - Present
QT Technologies July 2011 - December 2011
Hewlett-Packard August 2005 - June 2011
Masergy Communications 2002 - 2005
IP Communications September 2001 - July 2002
Allied Riser Communications December 1998 - September 2001
Skills
Data Center, BGP, Network Architecture, Switches, WAN, Cisco Technologies, Routers, CCNA, EIGRP, MPLS, Network Engineering, CCNP, Juniper, Network Design, Disaster Recovery, ASA, VLAN, IP, Cisco Routers, Troubleshooting, ATM networks, Telecommunications, Catalyst Switches, Networking, OSPF, F5 BigIP, Cisco Certified, VPN, VoIP, TCP/IP, Network Security, LAN-WAN, Cisco IOS, Firewalls, Ethernet, Solarwinds, PIX, Cisco Call Manager, SharePoint, System Administration, Network Administration, QoS, Cisco Nexus, VMware ESX, Frame Relay, DNS, Team Management, Wireless Networking, Visio, Infrastructure
Education
The University of Texas at Dallas 1996 — 1999
Bachelor of Science, Management Information Systems
The University of Texas at Dallas 1996 — 1999
Bachelor of Science (B.S.), Management Information Systems, General
Ericsson November 2012 - Present
Austin & Austin Professional Svcs, LLC June 2008 - November 2012
Masergy Communications July 2006 - March 2008
Verizon Business January 1999 - July 2006
GTE Communications January 1990 - January 1999
Skills
Telecommunications, Managed Services, MPLS, VoIP, Wireless, Product Management, Channel, Professional Services, Unified Communications, Cross-functional Team..., IP, Cloud Computing, Mobile Devices, Project Portfolio..., Product Development, Management, Marketing Strategy, Enterprise Software, Integration, Strategy, Strategic Planning, Program Management, CRM, Leadership, Marketing Management, Product Marketing, Go-to-market Strategy, Vendor Management, Networking, Mergers & Acquisitions, Channel Partners, SaaS, Solution Selling, Strategic Partnerships, Telephony, Segmentation, Ethernet, Consulting, SIP, Broadband, Pre-sales, Marketing, WAN
Education
Georgia State University - J. Mack Robinson College of Business 1991 — 1993
MBA
University of Houston 1985 — 1990
B.S., Finance
Masergy Communications March 2015 - Present
Zultys February 2013 - February 2015
ShoreTel 2011 - January 2013
Qwest Communications 2006 - 2010
Zultys Technologies June 2003 - July 2006
3Com 2001 - 2003
Net-tel 1997 - 1999
Skills
VoIP, Managed Services, Telephony, Unified Communications, Vendor Management, Wireless, Business Strategy, Telecommunications, Troubleshooting, T1, Solution Selling, Channel, IP PBX, Channel Strategy, Avaya, Business Development, Call Centers, Channel Partners, Channel Sales, Cloud Computing, Co-location, Direct Sales, Hosted Services, MPLS, Management, SIP, SIP Trunking, SaaS, IP, Sales, Sales Management, Strategic Partnerships
Education
DePaul University 1991 — 1996
Niles North 1985 — 1989
MegaPath January 2012 - September 2012
IP5280 July 2009 - July 2012
Simple Signal September 2006 - June 2009
Level 3 Communications 2003 - 2006
Masergy Communications October 2002 - July 2003
WorldCom January 1997 - July 2002
Nortel Networks January 1993 - December 1996
Skills
SIP, VoIP, SIP Trunking, Network Architecture, Engineering Management, Systems Engineering, implementation, WAN, SS7, IP, Telecommunications, Cisco Technologies, Vendor Management, Firewalls, Cloud Computing, Asterisk, Enterprise Software, Networking, Wireless, Unified Communications, Start-ups, Network Administration, Solaris, Telephony, Servers, Ethernet, SaaS, Managed Services, MPLS, Network Design, TCP/IP, Switches, Data Center, Testing, Hardware, Co-location, Network Engineering, Routers, Routing, QoS, NGN, Solution Selling, Management, Strategic Partnerships, Integration, Mobile Devices, Program Management, Call Centers, Leadership, Product Management
Education
The University of Texas at Austin 1988 — 1992
BS
Edge Communications July 2015 - Present
Masergy Communications January 2015 - April 2015
tekVizion November 2013 - January 2015
tekVizion May 2012 - November 2013
Motorola Solutions August 2009 - January 2012
Motorola, Inc January 2006 - August 2009
Motorola, Inc August 1997 - December 2005
MobileComm Paging June 1992 - July 1997
Skills
SIP, VoIP, Unified Communications, Wireless, SIP Trunking, IP, Mobile Devices, Telecommunications, Lync Server 2013, Lync Server 2010, System Architecture, UCaaS, IP PBX, Hosted PBX, Session Border..., WLAN, Technical Documentation, Enterprise Mobility, WiFi, Integration, Requirements Management, RTP, Cross-functional Team..., Routing, Call Processing, Testing, QoS, TDM, Avaya, Customer Relations, XML, Report Writing, Networking, Presence, Vendor Relations, Wireshark, Requirement..., TCP/IP, User Centric Design, Test Cases, Visio, IAD, Cisco IOS, Cisco Call Manager, Cisco Routers, Cloud Computing, Project Management
Education
Mississippi State University 1989 — 1992
Bachelor’s Degree, Electrical Engineering
Copiah-Lincoln Community College 1987 — 1989
Associate’s Degree, Pre-Engineering
Texas State Guard March 2013 - Present
Masergy Communications July 2014 - September 2015
BT March 2014 - July 2014
tw telecom, inc. January 2010 - January 2014
Caris Life Sciences July 2009 - January 2010
NSInc March 2003 - January 2010
Netcordia February 2008 - December 2008
Capital One July 2006 - December 2007
Hiscall, Inc. June 2005 - March 2006
AT&T December 1998 - March 2003
Skills
Network Security, Sales Engineering, Project Management, Training, Compliance Management, Cloud Computing, Telecommunications, Management, Network Design, Data Center, Disaster Recovery, IPv6, Cisco Technologies, Network Architecture, Managed Services, Ethernet, MPLS, IP, Call Center, Network Administration, Virtualization, VoIP, Unified Communications, Switches, Firewalls, WAN Optimisation, LAN-WAN, Troubleshooting, Routers, Wireless, Networking, Pre/Post Sales Engineers, WAN, Security, Vendor Management, Process Improvement, Integration, Account Management, Strategic Planning, Telephony, Information Technology, Leadership, VPN, Solution Selling, Technical Support, Network Engineering, Team Building, Business Analysis, Team Leadership, Direct Sales
Education
Liberty University 2008 — 2015
Bachelor of Science (B.S.), Multi/Interdisciplinary Studies
Lonestar Corporate Services September 2014 - Present
ANPI April 2014 - August 2014
Masergy Communications August 2011 - April 2014
XO Communications October 2002 - July 2011
MCI Worldcom January 1990 - October 2002
Skills
Integration, Vendor Management, Telecommunications, VoIP, Business Process, SIP, Leadership, Management, Strategy, Product Development, Budgets, Strategic Planning, Program Management, Unified Communications, MPLS, Provisioning, Service Delivery, Ethernet, Data Center, Enterprise Software, Outsourcing, SDLC, IP, Sales, Strategic Partnerships, SDH, Wireless, System Deployment, VPN, Computer Network..., Managed Services, Network Design, Cloud Computing, Account Management, Process Improvement, Performance Management, Negotiation, Professional Services, Project Management
Education
Purdue University
BSEE, Electrical Engineering
CenturyLink July 2015 - Present
Arkadin November 2013 - June 2015
Verizon Business August 2011 - July 2013
Masergy Communications August 2009 - February 2011
Global Crossing January 2007 - June 2009
AT&T January 2002 - January 2007
Global Crossing August 1998 - November 2001
Skills
Sales Operations, Selling, Management, Team Management, Strategic Partnerships, Managed Services, VoIP, Data Center, Unified Communications, Channel Partners, Cloud Computing, Solution Selling, SaaS, HP, Training, Sales, IP, Co-location, Leadership, Security, MPLS, Telecommunications, Business Strategy, New Business Development, Ethernet, Product Marketing, Vendor Management, Account Management, Professional..., SIP, Cisco Technologies, Telephony, Negotiation, WAN, Call Centers, Qualifying Prospects, Coaching, Avaya, Executive Management, Sales Management, Team Leadership, Strategic Leadership
Education
Lamar University 1990 — 1994
BBA, Business
Castle Creek Christian Academy May 2015 - Present
Masergy Communications April 2014 - May 2015
Global DataGuard March 2013 - April 2014
Global DataGuard April 2012 - March 2013
Skills
Network Security, Customer Service, IPS, Sales Management, Account Management, Data Analysis, Network Security Analyst, Spreadsheets, Organizational..., Organizational..., IDS/IPS, Cisco Routers, Cisco Switches, Networking, Intrusion Detection, Leadership, Managed Services
Education
North Central Texas College 2010 — 2012
Networking Technology, System, Networking, and Security
Flower Mound Highschool
US Telecom 2002 - Present
RecordMyCalls 2004 - 2013
Masergy Communications July 2001 - July 2002
Broadband Office 1999 - 2001
MCI - Worldcom 1997 - 1999
MFS Communicatiions 1994 - 1997
MFS Intelenet, Inc. 1994 - 1995
GTE Government Systems 1990 - 1994
National Security Agency January 1986 - April 1990
MIT Lincoln Laboratory January 1985 - January 1986
Skills
VoIP, Network Engineering, Business Development, Software Design, Wireless, Telecommunications, Cloud Computing, SIP, SaaS, Mobile Devices, Product Management, IP, MPLS, Integration, Unified Communications, Switches, Network Architecture, Vendor Management, Networking, Broadband, Telephony, Strategy, Managed Services, Strategic Partnerships, System Deployment, Start-ups, Program Management, Systems Engineering, Cross-functional Team..., Go-to-market Strategy, Product Marketing, Technical Support, Solution Selling, RF
Education
The Johns Hopkins University
MS, Technical Management
SUNY Polytechnic Institute 1983 — 1985
Bachelor, Electrical Engineering
TeleManagement Pros August 2010 - Present
Masergy Communications February 2007 - September 2009
JamboTech March 2004 - November 2006
XO Communications October 2003 - February 2004
Broadwing June 2002 - 2003
MCI 2001 - 2002
Centex Telemanagement 1991 - 2001
MCI / WorldCom 1997 - 2000
MFS 1994 - 1997
Skills
IPTV, SIP Trunking, MPLS, Channel Sales, VoIP, Co-location, Telecommunications, Solution Selling, Telecommunications..., Telecom Expense..., LD, Local Access, Carrier Relationships, Indirect Channel Sales, Video Collaboration, Cloud Communications, Dedicated Internet, Data Transport, Hosted Voice, Ethernet over Copper, T1s, EVPL, Integrated Access, SIP, Cloud Computing, Data Center, Network Design, Broadband, Unified Communications, IP, Ethernet, Managed Services, Sales Management, T1, Optical Fiber, Hosted Services, Direct Sales, Selling, New Business Development, Long Distance, WAN, Telephony, Wireless, Internet Services, Sales Operations, Sales Engineering, Sales
Education
California State Polytechnic University-Pomona 1983 — 1986
BS, Business Administration - Marketing Management
Regal Hardwoods August 2014 - Present
Signazon.com January 2013 - May 2014
Elements to Success Tutoring Services April 2012 - July 2012
University of Texas at Dallas August 2008 - May 2012
Masergy Communications August 2008 - March 2010
Washington Mutual Card Services June 2007 - June 2008
Skills
Microsoft Excel, Microsoft Office, PowerPoint, SEM, Social Listening, SEO, Google Analytics, Google Adwords, Paid Search Strategy, Return on Investment, Mobile Advertising, Lifetime Value, Social Media Marketing, Creative Writing, Advertising Research, Project Management, Customer Service, Financial Analysis, Leadership, Time Management, Team Leadership, Blogging, Teller Operations, Market Research, Marketing Communications, Social Networking, Marketing, Online Advertising
Education
The University of Texas at Dallas - School of Management 2012 — 2014
Master of Science (MS), Digital Advertising and Marketing
The University of Texas at Dallas - School of Management 2008 — 2012
Bachelor of Science (BS), Marketing and Business Administration, 3.65
Richmond, The American International University in London 2011 — 2011
Bachelor of Science (BS), Marketing and Business Administration, 3.55
Masergy Communications October 2014 - Present
Masergy Communications August 2014 - October 2014
Masergy Communications October 2010 - July 2014
True automation April 2008 - October 2010
Skills
Routers, Cisco, Nortel, Cisco Technologies, WAN, Switches, MPLS, OSPF, VoIP, Network Administration, EIGRP, QoS, MPLS VPN, LAN-WAN, Juniper, IP, Data Center, Telecommunications, Managed Services, Cloud Computing, Networking, Unified Communications, Wireless, Ethernet, Network Design
Education
The University of Texas at Arlington 2003 — 2004
McKinney High School
McKinney High School
Masergy Communications April 2014 - Present
Global DataGuard December 2005 - March 2014
Global DataGuard October 2003 - December 2005
Technical Support at University of Texas at Arlington (Continuing Education) 2001 - 2003
IKON Document Services 1996 - 1999
Skills
Snort, VMware, Perl, Cisco Technologies, MySQL, PHP, Juniper, Bash, HTML, Microsoft SQL Server, CSS, ColdFusion, Tcpdump, Firewalls, DNS, TCP/IP, Security, Apache, Network Security, Routers, Troubleshooting, Networking, Switches
Education
The University of Texas at Arlington 2000 — 2003
Bachelor, Information Systems
Masergy Communications September 2013 - Present
L-3 Communications May 2011 - September 2013
L-3 Integrated Systems Group 2011 - 2013
Skills
C++, C#, Ruby, Linux, TCP/IP, Java, JavaScript, SQL, PostgreSQL, PHP, phpMyAdmin, HTML, Agile & Waterfall..., XML, Digital Signal..., Perl, Shell Scripting, C programming Language, Eclipse, C
Education
Louisiana Tech University 2007 — 2011
Bachelor of Science (BS), Computer Science
Masergy Communications February 2015 - Present
Casa Editorial El Tiempo January 2013 - June 2014
Comcel July 2009 - July 2010
Skills
Microsoft Office, Spanish, English, Java, SQL, Zend Framework, PHP, JavaScript, AJAX, .NET, ANGULAR, JQuery, MySQL, Microsoft SQL Server, Tortoise SVN, J2EE Web Services, JSON, C++, Bootstrap, WordPress, Joomla, Drupal, HTML 5, XML, TCP/IP, IPv4, IPv6, OSPF, EIGRP, RIP, BGP, HSRP, GLBP, VRRP, IPsec, VPN, QoS, Multicast, PAgP, LAcP, MPLS, Cisco ASA, GRE, jQuery, Español, Inglés, CSS, Desarrollo web, Redes informáticas, Trabajo en equipo
Education
North Lake College 2015 — 2015
Training for CCNP R&S, Networking
North Lake College 2014 — 2014
Training for CCNA R&S, Networking
Universidad de La Sabana 2009 — 2014
Computer Science Engineer, Engineering
Emerging Markets Communications February 2014 - Present
Masergy Communications January 2014 - Present
Telx June 2013 - Present
Basefarm April 2013 - Present
ABRY Partners March 2013 - Present
Xand April 2013 - December 2014
Windstream Communications December 2010 - March 2013
Hosted Solutions April 2008 - December 2010
Motricity November 2005 - April 2008
Sungard Availability Services December 2004 - November 2005
Skills
Leadership, Data Center, Operational Excellence, Managed Services, Integration, Operations Management, Software Engineering, Sales, Contract Negotiation, Strategy, Program Management, Solution Selling, Start-ups, Cloud Computing, Customer Satisfaction, Training, Co-location, Cross-functional Team..., Enterprise Software, Quality Assurance, Business Strategy, SaaS, Technology Management, Process Improvement, Product Management, Management, Mobile Applications, Engineering, MPLS, Operational Planning, Marketing, Turn Around Management, Telecommunications, Architecture, Professional Services, Vendor Management, Executive Management, Strategic Partnerships, Wireless, Business Development, IT Strategy, Mobile Devices, Security, VoIP
Education
United States Military Academy at West Point 1990 — 1994
Bachelor of Science (BS) Law, Systems Engineering
PhysAssist Scribes, Inc May 2015 - Present
University of Texas at Dallas Student Success Center August 2014 - Present
Masergy Communications June 2011 - May 2015
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Volunteering, Fitness, Social Media, Apparel, Volleyball, Basketball, Biomedical Engineering, Mathematics
Education
The University of Texas at Dallas 2013 — 2017
Bachelor's Degree, Biomedical/Medical Engineering
Ursuline Academy of Dallas 2009 — 2013
High School Degree, General Studies
Masergy Communications August 2008 - Present
Skills
Call Centers, Telecommunications, VoIP, Unified Communications, Managed Services, Telephony, Cisco Technologies
Education
Jose P. Rizal University 2002 — 2006
Bachelor of Commercial Science, Major in Accounting
Masergy Communications August 2014 - Present
XO Communications April 2014 - August 2014
ANPI April 2013 - June 2014
XO Communications April 2011 - April 2013
Skills
Telecommunications, Network Administration, Networking, VoIP, SIP, IP, MPLS, Telephony, Switches, Ethernet, Cisco Technologies, Unified Communications, Network Design, Routing, Wireless
Education
Collin County Community College 2010 — 2011
Associate of Science (A.S.), N/A
Wylie High School 2004 — 2007
Genesys May 2013 - Present
PMIWDC April 2012 - January 2014
Alcatel-Lucent January 2012 - April 2013
Alcatel-Lucent July 2009 - December 2011
Alcatel-Lucent June 2008 - June 2009
Alcatel-Lucent February 2007 - May 2008
Spirent Communications April 2005 - April 2007
Spirent Communications March 2004 - February 2007
Masergy Communications November 2001 - May 2004
Alcatel June 1999 - September 2001
Skills
Cloud Computing, Integration, IPTV, MPLS, PMP, CRM, QoS, Business Development, VoIP, Telco, Global Business..., Unified Communications, Program Management, Direct Sales, Business Modeling, Managed Services, IP, SaaS, Virtualization, Leadership, Pre-sales, Sales Presentations, Business Case, Wireless, Latin America, Corporate Communications, SIP, Strategy, MBA Finance, Presentation Development, Public Speaking, AT&T, Verizon, Teleprompter, Business Case..., Presentation Preparation, E-commerce SEO, SEM, Digital Marketing
Education
University of Arizona 2005 — 2007
MBA, Business
Virginia Polytechnic Institute and State University 1997 — 1999
not graduated, MS Telecommunications
Universidad Anáhuac del Sur, A.C. 1990 — 1994
EE, Electronics
Masergy Communications October 2014 - Present
XO Communications June 2012 - November 2014
PAETEC 2009 - 2012
Cavalier Telephone April 2008 - 2009
Skills
Solution Selling, VoIP, Managed Services, Networking, Data Center, Sales, Contract Negotiation, IP, Unified Communications, WAN, Customer Service, Selling, Telecommunications, Co-location
Education
The Ohio State University 2002 — 2007
AXA US May 2008 - Present
Masergy Communications August 2001 - April 2008
EpicRealm April 2000 - August 2001
MCI June 1994 - March 2000
Skills
Vendor Management, Financial Analysis, Budgeting, IT Financial Management, Variance Analysis, Executive Reporting, Strategic Financial..., Forecasting, Financial Reporting, Strategic Planning, Business Strategy, Hyperion Enterprise, Business Process..., Change Management, IT Strategy, Project Portfolio..., Resource Management, Portfolio Management, Mergers, Strategy, Invoicing, PeopleSoft, Internal Controls, Microsoft Excel, Outsourcing, Finance, Start-ups, Performance Management, Access, Budgets, Leadership, Mergers & Acquisitions, Telecommunications, Process Improvement, Management, Accounting
Education
Indiana University Bloomington 1990 — 1994
B.S., Accounting and Finance
Delta Sigma Theta Sorority, Inc. July 2014 - Present
Southwest Airlines July 2012 - Present
The Software Vault June 2011 - Present
American Airlines March 2009 - June 2012
Handango July 2008 - February 2009
Securus Technology March 2005 - June 2008
Masergy Communications 2003 - 2006
IBM 1999 - 2003
Click Commerce 1997 - 1999
Motorola 1994 - 1997
Skills
Process Improvement, Telecommunications, Software Development, Leadership, SOA, Integration, Web 2.0, Agile Methodologies, Systems Engineering, HTML 5, Quality Assurance, Java Enterprise Edition, Project Management, Sales, SDLC, Web Services, jQuery, Cloud Computing, Strategic Thinking, SharePoint, Enterprise Architecture, Scrum, Requirements Analysis
Education
The University of Texas at Dallas 2006 — 2008
MBA, Project Management Focus
DePaul University 1997 — 1999
M.S., Computer Science
Texas A&M University 1990 — 1994
B.S., Computer Science
Southern Methodist University
Doctorate, Software Engineering
DeSoto ISD
Masergy Communications June 2014 - Present
XO Communications December 2001 - June 2014
Nortel Networks September 2000 - August 2001
MCI Corporation August 1998 - September 2000
MCI Corporation September 1996 - July 1998
Skills
DS0, DS3, OC3, OC12, Ethernet, Metro Ethernet, Gigabit Ethernet, Carrier Ethernet, Fast Ethernet, MPLS, ISDN, Outlook, Word, Excel, Access, MS Project, Telecommunications, Telecommunications..., Telecommunications..., Telecommunication..., Telecom Technologies, Provisioning, Network Provisioning, Order Entry, Order Management, Order Processing, Circuit Design, Technical Training, CDMA, Switches, MPLS VPN, SDH, Microsoft Word, DWDM, Microsoft Excel, Troubleshooting
Education
United States Military Academy at West Point 1987 — 1991
BS, Management
Seoul American High School 1983 — 1986
Diploma
RBA, Inc. June 2015 - Present
RadioShack October 2013 - October 2014
RadioShack November 2010 - September 2013
RadioShack October 2009 - October 2010
RadioShack October 2007 - September 2009
RadioShack July 2006 - September 2007
RadioShack October 2005 - June 2006
Miller Brewing Company June 2004 - August 2004
Masergy Communications January 2001 - June 2003
WorldCom January 2000 - December 2000
Skills
Marketing Strategy, Product Marketing, Marketing Management, Strategy, Leadership, Advertising, Competitive Analysis, Retail, Integrated Marketing, Marketing Communications, Merchandising, Cross-functional Team..., P&L Management, Segmentation, Management, Brand Management, Multi-channel Marketing, Brand Development, Customer Experience, Business Strategy, Digital Marketing..., Consumer Research, Public Speaking, Field Marketing, Data Analysis, Content Marketing, Social Media Marketing, Vendor & Agency...
Education
The University of Texas at Austin - The Red McCombs School of Business 2003 — 2005
MBA, Marketing
James Madison University 1992 — 1996
BBA, Marketing
Masergy Communications April 2014 - Present
UPS September 2013 - March 2014
University of Texas at Arlington September 2011 - May 2013
The Navigators July 2009 - June 2011
Skills
PowerPoint, Access, Microsoft Office, Microsoft Excel, Microsoft Word, Windows 7, OS X, Customer Service, English, Windows, Microsoft Publisher, Data Entry, Virus Removal, OS..., Video Editing, Management, Training/Teaching, Hard Drive Replacement, Memory Upgrade, Adobe Acrobat Reader, Website Updating, Document..., Application..., Wireless Networking, Adobe Acrobat, Integration, Troubleshooting, Sales, Training, Public Speaking, Leadership
Education
MyComputerCareer.com 2013 — 2014
IT Certifications - CompTIA, MTA, MCTS, Information Technology
Texas A&M University 2004 — 2009
Bachelor of Arts (BA), English
Masergy Communications January 2014 - Present
Data Sourcing Technologies, Inc. November 2013 - January 2014
Tandem Automotive July 2011 - November 2013
HobbyTown USA June 2010 - November 2013
Texas Raceway March 2007 - November 2009
Skills
Customer Service, Microsoft Office, Computer Hardware, Troubleshooting, Retail, Inventory Management, Microsoft Excel, Team Leadership, Microsoft Word, Windows, PowerPoint, Teamwork, Computer Repair, Networking, Sales, Windows 7, Leadership, Photoshop, HTML, Technical Support
Education
Tarrant County College 2007 — 2015
Associate of Arts (A.A.), Information Technology
AT&T May 2014 - Present
ALLSMART ENERGY LLC January 2012 - Present
GDT - General Datatech October 2010 - December 2011
Infoblox October 2007 - October 2010
7 Summits non-profit foundation March 2006 - October 2007
COMDEPOT January 2005 - March 2006
Masergy Communications January 2004 - December 2004
Qwest Cyber Solutions October 2000 - December 2001
International Network Services October 1995 - October 2000
IBM October 1994 - October 1995
Skills
Start-ups, SaaS, Telecommunications, MPLS, Business Development, Leadership, Sales, Entrepreneurship, Professional Services, Cloud Computing, Data Center, Networking, Sales Management, Security, Unified Communications
Education
Texas Tech University 1976 — 1980
Bachelor of Science (BS), Petroleum Engineering
Masergy Communications September 2010 - Present
Furmanite Corporate February 2009 - September 2010
Furmanite America, Inc. February 2009 - September 2010
Furmanite Worldwide February 2009 - September 2010
McLeodUSA July 2006 - February 2008
United States Naval Reserves January 2003 - January 2007
Capital Paralegal Services, Inc., 2004 - June 2006
Xtera Communications 2000 - 2005
Skills
Telecommunications, Mergers, Contract Negotiation, Negotiation, Strategic Planning, Team Building, Project Management, Microsoft Excel, Management, Team Leadership, Budgets, Due Diligence, Mergers & Acquisitions, Access, Product Management, Start-ups, Integration, Contract Management, New Business Development, Leadership, Business Development, Process Improvement, Strategic Partnerships, Forecasting, Executive Management, Sales, Sales Management, Strategy, Cross-functional Team..., Change Management
Education
Collin County Community College 2001 — 2002
Paralegal, Law
Palm Beach State College 1990 — 1993
AA & Paralegal Certificate, Law
Masergy Communications August 2005 - Present
Covaro Networks 2002 - 2005
Spaghetti Warehouse 1992 - 1999
KPMG 1989 - 1992
Skills
Mergers, Public Companies, Revenue Recognition, Start-ups, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Financial Modeling, Cash Management, IPO, Accounting, Financial Analysis, Forecasting, Telecommunications, Acquisition Integration, Mergers & Acquisitions
Education
Baylor University 1995 — 1997
MBA
Texas A&M University 1985 — 1989
BBA
Masergy Communications August 2007 - December 2013
TAQUA SYSTEMS March 2000 - December 2001
MCI/WORLDCOM November 1999 - March 2000
DSC August 1997 - April 1999
DSC/Alcatel July 1996 - August 1997
DSC/Alcatel October 1989 - July 1996
United States Navy February 1978 - February 1993
Integrated Systems Analysts, Inc December 1987 - April 1989
US Sprint March 1983 - November 1987
Skills
Integration, Troubleshooting, Wireless, IP, SIP, Telecommunications, VoIP, Mobile Devices, Telephony, Switches, Cisco Technologies, Testing, Technical Support, Management, Routers
Education
Salisbury University 1975 — 1976
No, English, Psychology
University of Hawaii
Masergy Communications June 2012 - Present
Masergy Communications February 2004 - 2014
Broadcore February 2004 - July 2012
Skills
Routers, Telephony, CCNA, VoIP, Troubleshooting, Telecommunications, SIP, Ethernet, Switches, Unified Communications, Hosted Services, Adtran, IP, TCP/IP, Network Engineering, Hosted VoIP, Cisco, LAN/WAN, UCaaS, Linux, LAN-WAN, MPLS, Cisco Routers, Cisco Technologies, Networking, Managed Services
Education
West LA College 2009 — 2010
MCSE
Los Angeles City College 2006 — 2007
Cisco Academy Course
Glendale Community College 2001 — 2003
AS, Telecommunications
-- May 1988 - Present
Masergy Communications May 2014 - June 2014
Advantage Resourcing January 2014 - April 2014
Brink's, Incorporated September 2011 - September 2013
Matrix at McAfee 2011 - 2011
Dallas Independent School District February 2010 - October 2010
Goodman Networks August 2009 - December 2009
GPM Consulting January 2009 - August 2009
Amerisource-Bergen Specialty Group July 2008 - December 2008
Enterprise Controls Consultants April 2008 - June 2008
Skills
Software Documentation, Technical Writing, Visio, Training, Quality Assurance, SharePoint, ITIL, Process Improvement, Management, Editing, MS Project, Testing, Disaster Recovery, Networking, Leadership, Telecommunications, Project Management, Windows, HTML, Access, Vendor Management, Microsoft Office, Interviews, Program Management, Data Center, Outlook, Team Leadership, Resource Planning &..., Workflow Planning &..., Meeting Planning &..., Continuous Process..., Corporate & Marketing..., Customer Relations &..., Communicator & Presentor, Innovative, Dedicated, Creative, Results Oriented, Interpersonal, Visionary
Education
University of Central Missouri 1978 — 1979
Communications
Northeastern State University 1974 — 1977
BA in Ed./Communications, Education, Communciations
Central Missouri State University
Northeastern State University
BA Degree, Communications, Education
Masergy Communications January 2009 - Present
Brooks Fiber January 1999 - January 2001
Bay Area Teleport April 1986 - December 1998
Skills
Direct and Indirect..., Team Building, Telecommunications, Direct Sales, Unified Communications, Channel Partners, Negotiation, Strategy, Channel, SIP, Leadership, Telephony, Solution Selling, SaaS, Sales, Business Development, Wireless, P&L Management, Cloud Computing, Strategic Partnerships, Management, VoIP, Cross-functional Team..., Ethernet, Account Management, Managed Services, Sales Operations, MPLS, Expert relationship..., Start-ups, Leadership Development, Enterprise Software, Sales Process, IP
Education
Loyola Marymount University 1974 — 1979
BA, History/Political Science
Masergy Communications 2013 - Present
Broadcore 2004 - 2013
Next Communications Inc. 2000 - 2004
Skills
VoIP, IP, Unified Communications, Telecommunications, SIP, Ethernet, Telephony, Wireless Networking, Cisco Technologies, MPLS, TCP/IP, Switches, Hosted Services, LAN-WAN, Network Administration, Cloud Computing, Wireless, Network Design, Network Engineering, Mobile Devices, Managed Services, Troubleshooting
Education
State University of New York Empire State College
BS, CS
Time Warner Cable Business Class February 2015 - Present
VERIZON COMMUNICATONS-MASS MARKETS 2012 - February 2015
THE ASPEN GROUP, INC 2011 - 2012
Masergy Communications 2009 - 2011
Verizon 2002 - 2008
Sprint 1996 - 1998
Sprint 1996 - 1998
Skills
Sales, Salesforce.com, Sales Prospecting, Sales Cycle Management, FiOS, Client Development, Management, Marketing Communications, Marketing, Marketing Management, Cloud Computing, MPLS Networking, Corporate Communications, Project Management, Telecommunications, Event Planning, New Business Development, Advertising, Event Management, Agile Methodologies, Video Production, Collateral, Layout, Social Media, B2B, Leadership, Solution Selling, Strategy, Strategic Partnerships
Education
Dallas Baptist University 2001 — 2006
Bachelor of Arts and Science, Major: Marketing - Minor: Business Admin
Dallas County Community College
AAS, Video Technology, Web Design
U.S. Army Communications School
Telecommunications Technology/Technician
NetAtrix June 2014 - Present
VYBRANZ LLC November 2007 - December 2014
Masergy Communications August 2000 - October 2007
Network Two 1999 - 2000
Epoch Internet 1999 - 1999
GTE 1989 - 1999
Verizon 1972 - 1999
Skills
Start-ups, Strategic Partnerships, Business Development, SaaS, Managed Services, Mergers, Cloud Computing, Strategic Planning, Telecommunications, Business Strategy, Product Management, Professional Services, Cross-functional Team..., Strategy, Enterprise Software, Product Marketing, Team Leadership, Channel Partners
Education
Southern Methodist University - Cox School of Business 1989 — 1991
MBA, Business
Decatur High School 1968 — 1971
Neo Group November 2014 - Present
Eduventures January 2013 - October 2014
Masergy Communications 2014 - 2014
Forrester Research June 1999 - January 2013
Forrester Research 2010 - 2013
Arbor Computer Corporation, Inc. (New World Technologies) 1995 - 1999
Skills
FMCG, Vertical Marketing, Customer Insight, Competitive Analysis, SaaS, Analytics, Segmentation, Online Marketing, Business Development, CRM, Lead Generation, Sales Management, Strategy, Management, Sales Operations, Web Analytics, Strategic Partnerships, Marketing, Marketing Strategy, B2B, Direct Marketing, Leadership, Sales Process, Digital Strategy, Sales & Marketing...
Education
Arizona State University 1989 — 1992
Bachelor, Pre-Law, Political Science and Communications
Northeastern University 1988 — 1989
Pre-Law Studies and Political Science
Viverae, Inc. November 2013 - Present
KD Moore Consulting, Inc January 2006 - Present
Bleeding Edge Press September 2014 - March 2015
Masergy Communications April 2013 - November 2013
Texas Book Company February 2013 - April 2013
StreetCred Software, Inc November 2012 - January 2013
JCPenney January 2012 - October 2012
Aviall May 2011 - April 2012
US Army Corps of Engineers August 2011 - December 2011
Compliance Safety Systems June 2011 - August 2011
Skills
Agile Methodologies, SOA, Tomcat, SOAP, JSP, JavaScript, AJAX, Subversion, Weblogic, HTML, JBoss Application Server, Websphere, Hibernate, Java Enterprise Edition, Web Services, Ant, Eclipse, JUnit, XML, Maven, Software Development, Oracle, Struts, REST, Java, JDBC, EJB, Web Applications, SQL, jQuery, JSF, Databases, CVS, DB2, PostgreSQL, Integration, Git, Architecture, Servlets, XSLT, Ruby on Rails, JIRA, JSON, Distributed Systems, Scrum, Unix, Spring, Enterprise Architecture, UML, JMS
Education
Texas A&M University 1990 — 1994
BS, Computer Engineering
IPitimi September 2014 - Present
Masergy Communications July 2012 - July 2014
Broadcore Communications January 2007 - July 2012
Nextcom Inc. April 2000 - December 2006
Nextcom Inc. March 1993 - March 2000
Trans Telecom Corp. January 1989 - February 1993
Skills
VoIP, Telephony, Telecommunications, Unified Communications, SIP, Call Centers, IP, Mobile Devices, Ethernet, MPLS, LAN-WAN, WAN, Wireless, Management, Managed Services, Network Design, Troubleshooting, Integration, Network Administration, Disaster Recovery, Enterprise Software, TCP/IP, Avaya, Hosted Services, Network Architecture, Video Conferencing, Switches, Cisco Technologies, Network Engineering, Cloud Computing, Sales Engineering, Technical Support, IP PBX, Solution Selling, Wireless Networking, DS3, Channel, IVR, VPN, Direct Sales, Data Center, Internet Services, PRI, Asterisk, Fiber Optics, Call Logging, Product Management, Broadband, Professional Services, SIP Trunking
Education
California State University-Long Beach 1984 — 1989
Bachelor's Degree, Electrical Engineering
Masergy Communications March 2013 - Present
Arrow S3/Shared Technologies March 2010 - December 2011
Avaya 2002 - March 2009
Avaya 2001 - 2002
Avaya/Expanets 1999 - 2001
Lucent Technologies 1996 - 2000
AT&T Information Systems 1981 - 1996
Skills
Unified Communications, Solution Architecture, Call Center, SIP, Telecommunications, Contact Management, Strategic Planning, VoIP, Avaya, IVR, PBX, Solution Selling, CTI, Customer Relations, Account Management, Messaging, Professional Services, IP, Consultative Selling, Sales Engineering, SIP Trunking, Pre-sales, Disaster Recovery, Hosted Services, SaaS, Telephony, Contact Centers, Call Centers, Wireless, Sales, Enterprise Software, CRM, Sales Operations, Managed Services, Product Marketing, Business Development
Education
California State University-Northridge
Masergy Communications 2013 - Present
EchoStar Corporation (formerly of: TerreStar Networks) August 2009 - June 2013
Maxsys Solutions 2013 - 2013
Level(3) Communications, LLC July 2007 - May 2009
Borderware Technologies August 2005 - July 2007
Verizon Long Distance April 2003 - August 2005
ILD Telecommunications February 1998 - April 2003
DSC Communications / Alcatel USA April 1994 - April 1999
Skills
VoIP, Telecommunications, SIP, Project Management, SS7, Customer Service, PMP, Wireless, QoS, Switches, DSL, Telephony, VPN, ISDN, Data Center, Network Engineering, Networking, Lawful Interception, MPLS, Network Administration, Routing, H.323, Testing, IP, BGP, CDMA, Cellular Communications, Ethernet, TDM, Unified Communications, TCP/IP, WAN, Network Design, Network Architecture, LAN-WAN, Sales Engineering, SNMP, ATM networks, LTE, DWDM, ATM Networks
Education
Pace University-Pleasantville/Briarcliff Campus 1990 — 1991
MS-IS, Telecommunications Mgmt & Info Systems
Rochester Institute of Technology 1983 — 1985
BTEE, Computer Design / Power Systems
Masergy Communications July 2012 - Present
Masergy Communications 2010 - July 2012
Paetec 2008 - 2010
McLeod USA 2006 - 2008
McLeod USA 1998 - 2006
Skills
MPLS, Co-location, SIP Trunking, Unified Communications, Managed Services, Telecommunications, Ethernet, Solution Selling, IP, Hosted Services, Cloud Computing, VoIP, Networking, Enterprise Software, Telephony, WAN, Channel Partners, Strategic Partnerships, Data Center
Education
Michigan State University
Masergy Communications February 2015 - Present
Masergy Communications February 2008 - February 2015
Masergy Communications June 2007 - February 2008
DeKind Computer Consultants August 2005 - June 2007
Skills
Microsoft Office, Telecommunications, InfoPath, Photoshop, Captivate, Sales Rep Training, Solution Selling, Microsoft Excel, SharePoint Designer, SharePoint, iOS, Unified Communications, Managed Services, MPLS, Enterprise Software, WAN, Business Development, Data Center, Sales, Sales Process, Google Docs, Mac OS, Music, Guitar, Piano, Sales Operations, Management, Salesforce.com, Sales Management
Education
Bradley University 2001 — 2006
BS, Physics
Antioch Community High School 1998 — 2001
Masergy Communications May 2013 - Present
Movie Tavern, Inc January 2010 - May 2013
Campbell Restaurant Group March 2005 - December 2010
Performance Management Consulting June 2004 - March 2005
California Pizza Kitchen September 2003 - May 2004
Consolidated Restaurant Operations October 1998 - September 2003
The Spaghetti Warehouse January 1986 - October 1998
Skills
Performance Management, Compensation, Benefits, Policy, Compliance, Restaurants, Organizational..., Succession Planning, Organizational..., Talent Management, Leadership Development, Hiring, Coaching, HRIS, HR Strategy, Talent Acquisition, Strategic Planning, Change Management, Employee Engagement, Mergers, Staff Development, Public Speaking, Mentoring, Team Building, Onboarding, Negotiation, Customer Service, Budgeting, Workforce Planning, Instructional Design, Hospitality, Performance Improvement, Payroll, Administration, Process Improvement, Vendor Management, P&L, Employment Law, Executive Management, Vendor Relations, Team Leadership, Event Planning, Customer Relations, New Business Development, Employee Relations, Employee Handbooks, Organizational..., Job Analysis, Human Capital Management, Benefits Administration
Education
University of Phoenix 2003 — 2005
BSBM, Business Management, 3.8
The University of Memphis 1973 — 1977
Business/Managerial Economics
Masergy Communications January 2012 - Present
Mary Kay Inc. 2002 - 2010
Gulfstream Aerospace 2000 - 2002
Zurn Industries, Inc 1997 - 2000
Zurn Industries, Inc January 1991 - January 1997
Education
Edinboro University of Pennsylvania
B.A., Accounting
Bank of America July 2011 - Present
Targetbase May 2010 - March 2011
LPB Energy Management January 2009 - October 2009
Masergy Communications February 2007 - January 2009
Echoworx 2005 - 2006
Verizon Communications June 1996 - October 2005
Skills
Product Marketing, Product Development, Product Management, SaaS, Competitive Analysis, Cloud Computing, Cross-functional Team..., Enterprise Software, Telecommunications, Business Analysis, Product Lifecycle..., Integration, Process Improvement, Project Management, Analysis, Vendor Management, Managed Services, Software Project..., CRM, Program Management, Business Intelligence, Strategy, Start-ups, Leadership, Management, Change Management, Agile Methodologies, Security, Network Security
Education
The University of Texas at Austin - Red McCombs School of Business 1994 — 1996
MBA, Marketing and Information Management
Baruch College, City University of New York (CUNY) 1989 — 1992
BBA, Computer and Information Systems
TeleCommunication Systems 2010 - September 2013
Gartner Consulting 2008 - 2010
Masergy Communications 2005 - 2008
Polycom 2002 - 2005
Philips Components 2001 - 2002
InfoSpace 1998 - 2001
ICG Netcom Communications 1996 - 1998
Verizon 1991 - 1996
Skills
Negotiation, Software, Network Communications, Telecommunications, VoIP, Wireless, Cloud Computing, Product Management, Managed Services, Program Management, SaaS, Integration, Data Center, Cross-functional Team..., Vendor Management, Business Transformation, IT Transformation, Cultural Transformation, Enterprise Software, Strategic Planning, Start-ups, Strategic Partnerships, Process Improvement, Professional Services, IP, Project Management, Team Leadership, Change Management, Enterprise Architecture, Operations Management, Mobile Devices, Budgets, Management, Leadership, Strategy, Business Strategy, Project Planning, Solution Selling, IT Strategy, Executive Management, CRM, Team Building, Go-to-market Strategy, Software Development, Mergers & Acquisitions, Mobile Technology, Unified Communications, Product Marketing, Project Portfolio...
Education
Houston Baptist University 1983 — 1985
MS, Management, Computing & Systems
Binghamton University - School of Management 1978 — 1981
BS, Industrial Technology
SpectraCorp Technologies Group December 2014 - Present
West IP April 2014 - November 2014
K2 Solutions January 2010 - August 2014
Securus Technologies May 2013 - April 2014
Agility Communications Group August 2009 - January 2010
Masergy Communications June 2008 - July 2009
Southern Methodist University August 2005 - June 2008
ATT Local Network Services January 2003 - December 2004
ATT Local Network Services 1999 - 2002
ATT Business Services January 1995 - December 1998
Skills
Project Management, Telecommunications, Cross-functional Team..., Visio, Management, Training, Strategic Planning, New Business Development, Sales, Leadership, Vendor Management, Account Management, Team Building, Customer Service, Program Management, Team Leadership, Microsoft Office, Project Planning, Process Improvement, Analysis, Business Development, Negotiation, Human Resources, Business Analysis, Sales Management
Education
Southern Methodist University 2006 — 2011
Masters of Liberal Studies, Social Science
Southern Methodist University 2003 — 2006
BSS, Social Science
Southern Methodist University 2003 — 2006
BH, Humanities
Dex Media May 2015 - Present
Apptricity Corporation June 2014 - December 2014
Trend Micro July 2013 - March 2014
Trend Micro November 2012 - July 2013
Masergy Communications October 2011 - June 2012
General Datatech November 2009 - April 2011
Hallmark Insurance Company September 2008 - April 2009
Layered Technologies October 2007 - July 2008
Amphenol Fiber Systems International December 2004 - October 2007
Global 360 May 2002 - October 2004
Skills
Product Marketing, Lead Generation, Marketing Communications, Marketing, Demand Generation, Management, Product Management, SEO, Sales, Cloud Computing, Enterprise Software, Advertising, Strategic Partnerships, Team Management, Salesforce.com, Business Development, Account Management, SaaS, CRM, Sales Management, Marketing Strategy, Project Management, Strategic Planning, Email Marketing, New Business Development, Graphic Design, Computer Graphics, B2B Marketing, Public Relations, Eloqua, Constant Contact, Marketing Event Planning, Integrated Marketing, SEM, Trade Shows, Social Media, Corporate Branding, PPC
Education
Saint Leo University 2005 — 2008
Sessions.edu 2003 — 2005
Certification, Graphic Design & New Media Marketing
Online Small Buiness September 2013 - Present
Masergy Communications May 2015 - August 2015
University of North Texas January 2013 - May 2013
Performance Telecom Solutions, Inc. April 2012 - June 2012
Skills
C, C++, Linux, Microsoft Office, Android SDK, Java, PHP
Education
The University of Texas at Dallas 2014 — 2015
Master of Science (M.S.), Systems Engineering and Management, 3.96
University of North Texas 2010 — 2013
Bachelor of Science (B.S.), Computer Science, 4.0
Northwest Vista College 2008 — 2010
3.9
Silentale Corporation July 2014 - Present
Landmark Dividend LLC 2015 - 2015
Applied Computer Solutions April 2013 - July 2014
OpenSky Corp September 2011 - March 2013
NCR Corporation August 2010 - August 2011
Collins Commercial Corporation January 2003 - January 2008
Masergy Communications August 2001 - December 2002
Granitar Incorporated September 1999 - December 2000
Lucent NetworkCare/International Network Services January 1995 - December 2000
Ascom Timeplex Corporation June 1990 - December 1994
Skills
Team Building, Leadership, Forecasting, Professional Services, Cloud Computing, Managed Services, SaaS, Sales Management, New Business Development, Consulting, Start-ups, Telecommunications, Data Center, Strategic Planning, Integration, Program Management, Information Technology, Strategic Partnerships, Mergers, Managing Start-ups, Sales Strategies, IT Services Development..., Business Development, Strategy, Selling, Outsourcing, Security, IT Strategy, CRM, Business Intelligence, Product Management, technology..., Direct Sales, Management, Go-to-market Strategy, Solution Selling, Enterprise Architecture, Sales Operations
Education
Providence College 1983 — 1985
Master of Business Administration (M.B.A.), Business Management
Providence College 1976 — 1980
Bachelor’s Degree, Business Management
Torchmark Corporation December 2014 - Present
Masergy Communications April 2012 - December 2014
Chili's 2007 - 2010
Skills
CCNA, Security+, Network Security, Information Security, Firewalls, Intrusion Detection, Vulnerability Assessment, Active Directory, VoIP, Computer Hardware, Windows 7, Snort, IDS, Security, CompTIA Security, Cisco IOS, Networking, Troubleshooting, VPN, Vulnerability Management, Computer Security
Education
Collin County Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Convergence Technology
Armor April 2014 - Present
VMware July 2013 - January 2014
HP Software November 2007 - May 2013
Masergy Communications October 2006 - August 2007
BladeLogic June 2004 - October 2006
SBC Communications October 2001 - June 2004
Concord Communications May 2000 - June 2001
Southwestern Bell Internet Services May 1999 - June 2000
Picasso Software June 1998 - May 1999
GTE Internetworking / Business Internet Department January 1996 - June 1998
Skills
Linux, Operating Systems, HP, Cloud Computing, Data Center, Middleware, OS Provisioning, Windows Server, Enterprise Software, Troubleshooting, Cisco Technologies, Network Administration, Solaris, Unix, IP, Security, Project Management, Pre-sales, Telecommunications, Networking, Databases, Routers
Education
Southern Methodist University 2000 — 2001
Cont.
University of North Texas 1993 — 1995
BA
Equinix June 2014 - Present
Masergy Communications January 2008 - June 2014
InConference April 2001 - December 2007
Iwerks Entertainment January 1998 - March 2001
Skills
MPLS, Managed Services, IP, Management, VoIP, Video Conferencing, Enterprise Software, Solution Selling, Unified Communications, Telepresence, Channel, Telecommunications, SIP Trunking, Vendor Management, Wireless, Channel Partners, Sales Process, Sales Engineering, SaaS, WAN, Go-to-market Strategy, Co-location, Telephony, Pre-sales, Virtualization, Networking, Mobile Devices, Avaya, Cisco Technologies, SIP, Direct Sales, Professional Services, Strategic Partnerships, Ethernet, Cloud Computing, Call Centers, Hosted Services, Salesforce.com, Network Architecture, LAN-WAN, MPLS VPN, Partner Management, Product Management, Business Alliances, Channel Sales, IPTV, Broadband, Network Design, Data Center, Tandberg
Education
California State University-Northridge 1984 — 1988
Business Marketing
Masergy Communications March 2008 - Present
Athenian Ventures January 2006 - March 2008
Verizon Enterprise Solutions June 2002 - January 2006
AboveNet April 1999 - May 2002
MCI Corporation June 1996 - May 1999
Skills
Managed Services, Unified Communications, Co-location, MPLS, VoIP, Solution Selling, Telecommunications, Telephony, IP, Ethernet, SIP Trunking, Cloud Computing, Direct Sales, SaaS, Channel Partners, Vertical Market..., VAR
Education
New York University
Bachelor of Arts (BA), Concentration Marketing and Psychology
Masergy Communications June 2014 - Present
Wistron January 2013 - June 2014
Skills
Cisco Firewall Security, ESXi, Syslog, Snort, CCNA, Tcpdump, Network Security, Wireless Networking, Computer Repair, DHCP, Network Administration, Cisco Security, Hardware, Cisco Technologies, Cisco IOS, Wireshark, IPS, IDS, Cisco Routers, Computer Maintenance, Routers, Laptops, DNS, Computer Hardware, Networking, Software Installation, Troubleshooting, TCP/IP, Windows XP, Windows 7, Windows 8, Norton Ghost, RAID configuration, VMware
Education
Southwestern Illinois College 2009 — 2010
Cisco
BlackWire Consulting Group LLC September 2010 - Present
BlackWire Conferencing Group September 2010 - Present
Masergy Communications April 2009 - September 2010
Reliance Globalcom February 2008 - April 2009
COLT Telecom January 2004 - February 2008
COLT Telecom March 2007 - January 2008
COLT Telecom January 2001 - March 2004
Skills
MPLS VPN, Carrier Ethernet, International Business, VPLS, MPLS, Managed Services, Ethernet, WAN, Cloud Computing, Telecommunications, VoIP, Unified Communications, IP, Selling, Solution Selling, Co-location, Enterprise Software, SIP, Business Development, New Business Development, Professional Services, Management, Go-to-market Strategy, Channel Partners, Strategic Partnerships, Sales Process, Mobile Devices, Data Center, Sales, Wireless
Education
University of Notre Dame - Mendoza College of Business 2008 — 2008
MC, Leadership and Management
(Swiss)Les Roches International School of Hotel Management 1995 — 1996
International Business, International Business
Colorado State University 1993 — 1996
BS, Business
Capital One May 2014 - Present
Masergy Communications May 2013 - May 2014
Twist Solutions July 2012 - May 2013
Skills
Network Security, IDS, Information Security, Linux, Python, JavaScript, Penetration Testing, Vulnerability Assessment, Threat & Vulnerability..., Application Security
Education
Tarrant County College 2006 — 2009
Masergy Communications October 2013 - Present
Senico July 2013 - September 2013
Insight July 2012 - April 2013
OraMetrix November 2011 - July 2012
Skills
JavaScript, jQuery, HTML, CSS, Java, WordPress, Apache, User Interface, Software Development, Java Enterprise Edition, Node.js, Git, Web Development, CoffeeScript, SQL, Web Applications, CQ5, Troubleshooting, css3, Adobe Fireworks, AngularJS, Primefaces
Education
Eckerd College 2007 — 2011
Bachelor of Science (BS), Computer Science
NTT DATA Americas September 2013 - Present
Dean Foods December 2010 - September 2013
QMobius December 2007 - September 2013
Atmos Energy October 2005 - December 2007
Pegasus Solutions, Inc. July 2003 - October 2005
Masergy Communications October 2001 - May 2003
2ndWave, Inc. June 2000 - October 2001
Sterling Software March 1998 - May 2000
Electronic Data Systems February 1991 - March 1998
Skills
Corporate Communications, Internal Communications, Marketing Communications, Crisis Communications, Public Relations, Speech Writing, Editing, Change Management, Dreamweaver, Mergers & Acquisitions, Writing, HTML, Ghostwriting, Mergers, SharePoint, Message Development, Project Management, Press Releases, Leadership, Integrated Marketing, Management, Media Relations, Advertising, Crisis Management, Start-ups, Brand Development, Newsletters, Nonprofits, Strategic Communications, Marketing, Marketing Strategy, Social Media, Email Marketing, Strategic Planning, Public Speaking, Communication Training, Budgets, Trade Shows, Business Planning, Copywriting, Communications Planning, Blogging
Education
Southern Methodist University
Master, Business Administration
University of Missouri-Columbia
Bachelor, Journalism
Masergy Communications April 2014 - Present
Hosted Authority September 2013 - Present
Alteva June 2007 - January 2013
Olympia Design March 2002 - June 2007
Level 3 Communications 2005 - 2007
Telcove 2005 - 2007
NetCarrier 2000 - 2002
Disc Makers 1998 - 2001
Skills
Channel Management, VoIP, Unified Communications, Sales Management, Managed Services, Telecommunications, Telephony, LAN-WAN, Disaster Recovery, Integration, MPLS, IP, Solution Selling, SaaS, Lync Server 2010, Cloud Computing, Direct Sales, Selling, Sales, Sales Process, New Business Development, Ethernet, Channel Partners, CRM, Strategy, Networking, Management, SIP Trunking, SIP, Hosted Services, T1, Network Engineering
Education
Lehigh University 1994 — 1998
BA, Economics
eGain Corporation August 2013 - Present
Systech International December 2010 - May 2013
RealPage, Inc. January 2008 - November 2010
Masergy Communications August 2002 - December 2007
ExoLink Corporation October 2000 - August 2002
Skills
Performance Management, Talent Acquisition, Change Management, Employee Relations, Talent Management, Human Resources, Personnel Management, Onboarding, Organizational..., Training, Leadership Development, Deferred Compensation, Process Improvement, HR Policies, Business Strategy, Recruiting, Employee Engagement, Management, Employee Benefits, Succession Planning, Applicant Tracking..., HR Consulting, HRIS, Performance Appraisal, Organizational Design, Payroll, Benefits Administration, Coaching, Strategy, Workforce Planning, Program Management, Policy, Strategic Planning, Start-ups, Team Management
Education
Rutgers University-New Brunswick 1989 — 1992
B.A, Psychology
Masergy Communications May 2012 - Present
Masergy Communications November 2008 - May 2012
Organ Transport Systems, Inc. 2006 - 2008
Nortel Networks 2002 - 2005
Taylor Communications 2002 - 2002
Nortel Networks 2000 - 2001
Nortel Networks 1999 - 2000
Nortel Networks 1997 - 1999
Nortel Networks 1995 - 1997
Nortel Networks 1992 - 1995
Skills
Telecommunications, Customer Service, Excel, Documentation, Customer Relations, Windows, Vendor Relations, Problem Solving, Program Management, Word, Microsoft Office, Operations Management, Team Leadership, Call Center, Team Building, Process Improvement, Cloud Computing, Account Management, Networking, Ethernet, SIP Trunking, Strategic Partnerships, Professional Services, WAN, Software Documentation, Data Center, IP, Call Centers, Managed Services, Unified Communications, VoIP, Microsoft Excel, Wireless
Education
Brookhaven Community College 1987 — 1990
Computer Science
Newman Smith Highschool 1984 — 1987
Masergy Communications September 2011 - Present
Azzurro Group December 2009 - May 2011
Glowpoint, Inc. August 2003 - December 2010
Skills
IP, MPLS, Strategy, Managed Services, New Business Development, Solution Selling, Strategic Partnerships, Professional Services, Direct Sales, Cloud Computing, SaaS, Account Management, Business Development, Product Marketing, Telepresence, Strategic Planning, B2B, Sales Presentations, Business Strategy, Co-location, Digital Media
Education
Lewis University 1978 — 1980
Bachelor of Arts (B.A.), Marketing/Marketing Management, General
Illinois Institute of Technology 1977 — 1978
Electrical and Electronics Engineering
Zayo Bandwidth July 2010 - August 2012
Masergy Communications 2009 - 2010
Level 3 Communications, LLC. August 2006 - April 2008
Looking Glass Networks, Inc. August 2000 - August 2006
Skills
Management, Ethernet, Project Management, Managed Services, Telecommunications, Co-location, Leadership, Mergers & Acquisitions, Analysis, Integration, Service Delivery, Networking, Network Engineering, DWDM, SDH, Team Building, Vendor Management, Project Planning, Databases, Routing, Sales, Quality Assurance, Access, Customer Service, Provisioning, Wireless, IP, Fiber Optics, Data Center
Education
North Central College 1990 — 1994
BA, Organizational Communications
Collin Central Appraisal District October 2011 - Present
Navigation Solutions March 2010 - October 2011
Mapsco, Inc. March 2007 - January 2010
Masergy Communications June 2003 - March 2007
Education
University of Wisconsin-River Falls 2001 — 2003
Bachelor of Science, Geography/GIS, Spanish
The University of North Dakota 1999 — 2000
Geography/GIS, Spanish
Masergy Communications March 2013 - Present
ARGO Data Resource Corporation August 2011 - March 2013
ARGO Data Resource Corporation June 2008 - July 2011
eStar Technologies December 2007 - May 2008
Education
Baylor University 2001 — 2006
Aryaka Networks August 2014 - Present
Masergy Communications November 2010 - August 2014
Green St Communications July 2003 - July 2012
RealPro Capital (Siena Capital Group) June 2006 - June 2012
VOX Network Solutions November 2007 - April 2010
United Telecom and NetVersant, national telecommunication providers January 2000 - January 2003
LA Ski and Sun Tours 1992 - 2002
Skills
Networking, Telecommunications, Enterprise Software, Solution Selling, Unified Communications, Strategic Partnerships, Direct Sales, Managed Services, SaaS, Account Management, VoIP, Cloud Computing, Channel Partners, Ethernet, IP
Education
California Polytechnic State University-San Luis Obispo 1991 — 1996
BS, Kinesiology
Masergy Communications March 2014 - Present
XO Communications August 2008 - March 2014
XO Communications January 2006 - August 2008
Nexus IS January 2005 - October 2005
XO Communications December 2000 - January 2005
NetTel Communications August 2000 - November 2000
Skills
SIP Trunking, Hosted Services, Managed Services, Solution Selling, Unified Communications, MPLS, Cloud Computing, Co-location, Selling, Carriers, Ethernet, Professional Services, VoIP, SaaS, Channel Partners, Direct Sales, Sales, IP, Telephony, Wireless, Telecommunications, Data Center, SIP, PRI
Education
California State University-East Bay
University of Arizona
Masergy Communications October 2005 - Present
Nextcom Inc. March 1995 - September 2005
Nextcom Inc. December 1988 - February 1995
Skills
VoIP, Integration, Unified Communications, Call Centers, IP, SIP, Telecommunications, Troubleshooting, New Business Development, Mobile Devices, Training, Team Building, Service Delivery, Testing, Project Management, Cloud Computing, TCP/IP, Enterprise Software, Managed Services, Sales Management, Ethernet, Wireless
Education
California State University-Long Beach 1984 — 1988
BS, Electrical Engineering
Masergy Communications July 2012 - Present
Broadcore May 2011 - July 2013
Broadcore September 2009 - June 2011
Broadcore November 2004 - September 2009
Nextcom, Inc. July 1991 - November 2004
Teledyne Solid State 1987 - 1991
Skills
Unified Communications, Strategic Planning, Team Building, Competitive Analysis, Performance Management, Management by Objectives, Branding & Identity, Change Management, Strategy, VoIP, Telecommunications, IP, Product Management, New Business Development, Business Strategy, Telephony, Enterprise Software, SaaS, Management, Project Management, Lead Generation, Entrepreneurship, Leadership, Business Intelligence, Cloud Computing, Marketing Strategy, Wireless, Executive Management, Mobile Devices, Business Development, Business Planning
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2008 — 2009
Masters, Business Administration
California State University-Long Beach 1983 — 1986
BS, Electrical Engineering
Open for new challenges. May 2015 - Present
Masergy Communications June 2014 - April 2015
Lindsay Automotive August 2013 - December 2013
Tailwind Associates February 2013 - March 2013
Genesys Consulting Services September 2012 - December 2012
Genesys Consulting Services November 2011 - August 2012
Westcon May 2009 - September 2010
SMS Data Products September 2008 - April 2009
U.S. Coast Guard February 2008 - August 2008
Job Continent November 2007 - January 2008
Skills
Scheduling, Risk Management, CompTIA Network+, Leadership, PMP, Program Management, Project Management, Telecommunications, Visio, Business Analysis, Project Planning, Change Management, Process Improvement, Strategic Planning, Team Leadership, ITIL, Management, Integration, Quality Assurance, Training, PMO, Strategy, Testing, Networking, Business Development, CRM, Information Technology, Managed Services, Analytics, Customer Service, Consulting, Disaster Recovery, Microsoft Excel, Hardware, Knowledge Management, Logistics Management, Microsoft Office, Microsoft Word, Organization, Office Management, PowerPoint, Quality Management, Risk Assessment, Telco, Vendor Management, Pre-sales, SDLC, System Deployment, Human Resources, Cisco Technologies
Education
Arizona State University 1997 — 1999
Studies
Sylmar High School 1985 — 1988
Diploma
IPsoft August 2015 - Present
Time Warner Cable November 2008 - August 2015
Cisco Systems August 2008 - November 2008
Masergy Communications August 2007 - August 2008
Level 3 (Formerly Broadwing) 2006 - 2007
Skills
Cisco Technologies, Telecommunications, SDH, DWDM, Troubleshooting, TDM, Provisioning, NOC, VoIP, MPLS, IP, Ethernet, WAN, Routers, Data Center, T1, Switches, Wireless, Computer Network..., Network Design, Networking, Juniper Technologies, Optical Fiber, TCP/IP, Testing, Managed Services, Routing, LAN-WAN, Alcatel, DS3, Network Administration
Education
Art Institute of Dallas 2001 — 2003
Masergy Communications July 2001 - Present
BBO / Zephion Networks October 1999 - June 2001
UUNET February 1999 - October 1999
GTE Internetworking November 1996 - February 1999
BBN Planet June 1995 - November 1996
Skills
Cloud Computing, IP, MPLS, Telecommunications, VoIP, Ethernet, BGP, TCP/IP, Wireless, WAN, Network Architecture, Network Engineering, Security, OSPF, QoS, Software Engineering, Juniper, Java, Big Data, MapReduce, Groovy, NoSQL, Python, Data Analysis, Data Modeling, C++, SQL, Data Visualization, LAN-WAN, Cisco Technologies, Sales Engineering, Networking, Virtualization, SNMP, Routers
Education
Harvard University 1991 — 1995
AB, Computer Science
Woodberry Forest School 1986 — 1990
HS
CenturyLink Business January 2015 - Present
CenturyLink Business June 2010 - December 2014
XO Communications July 2009 - June 2010
Masergy Communications October 2006 - March 2009
Telepacific Communications (formerly Mpower Communications) August 2003 - October 2006
ICG Communications August 2003 - November 2004
Broadwing Communications 2001 - 2003
Verado, Inc. 1999 - 2001
MFS - WorldCom 1996 - 1999
Skills
VoIP, Contract Negotiation, Team Building, WAN, Competitive Analysis, Leadership, Managed Services, Solution Selling, Co-location, MPLS, Unified Communications, Channel, Telecommunications, Direct Sales, SaaS
Education
Chapman University 1992 — 1994
Bachelors of Science, Business Administration
Chapman University, The George L. Argyros School of Business and Economics 1992 — 1994
Masergy Communications May 2014 - Present
Masergy Communications December 2009 - May 2014
Masergy Communications January 2007 - January 2010
Pac-West April 2006 - January 2007
LineSider Communications November 2004 - April 2006
ICG Communications August 1999 - November 2004
Skills
Co-location, WAN, Management, Sales Engineering, Enterprise Software, IP, MPLS, Leadership, VoIP, Managed Services, SIP Trunking, Telephony, Unified Communications, Wireless, Cloud Computing, Data Center, Solution Selling, SaaS, Project Management, Sales, Telecommunications, Start-ups, Product Management, Professional Services, Channel Partners, Contract Negotiation, Strategic Partnerships, Ethernet, Video Conferencing, Vendor Management, Account Management, Cisco Technologies, Business Development, Network Design, Go-to-market Strategy, SIP
Education
University of Colorado Boulder - Leeds School of Business 1992 — 1996
Bachelors, Business Administration
Masergy Communications April 2014 - Present
Global DataGuard September 2012 - March 2014
Global DataGuard March 2011 - September 2012
Global DataGuard September 2006 - March 2011
Global DataGuard December 2004 - September 2006
CMIT Solutions January 2005 - December 2005
Textron Fastening Systems August 2003 - November 2004
Skills
Vulnerability Assessment, IDS, Network Security, CISSP, Penetration Testing, Intrusion Detection, IPS, Security, MySQL, Security+, CISM, PCI DSS, Snort, Linux, Information Security, Business Continuity, Cisco Technologies, Web Application Security, Firewalls, Information Assurance, VMware, Disaster Recovery, Computer Security, Cryptography, Networking, Active Directory, Vulnerability Management, Information Security..., VPN, Operating Systems, Encryption, Incident Response, Data Security
Education
The University of Dallas 2006 — 2008
MBA
Luther College 2000 — 2004
Bachelors
UNSi (acquired Airband) May 2013 - January 2014
Airband Communications July 2011 - May 2013
Alcatel-Lucent April 2010 - July 2011
Masergy Communications February 2002 - June 2009
Allied Riser Communications 2000 - 2002
ARC Allied Riser Communications 1999 - 2000
Vaultnet 1998 - 1999
EG&G Information Technologies 1994 - 1998
Superconducting Super Collider 1993 - 1994
Superconducting Super Collider 1990 - 1993
Skills
Vendor Management, Telecommunications, Strategy, Start-ups, Leadership, Management, Team Building, Contract Negotiation, Strategic Planning, New Business Development, Budgets, Entrepreneurship
Education
Texas A&M University 1985 — 1989
BS, MS, Computer Science
Masergy Communications December 2008 - Present
nTAG Interactive March 2007 - November 2008
Kewill August 2006 - March 2007
Broadwing Communications February 2004 - January 2006
MTS, LLC July 2002 - February 2004
Global Crossing March 2001 - August 2002
AT&T October 1990 - March 2001
Skills
Managed Services, Solution Selling, Co-location, Unified Communications, Telecommunications, SIP Trunking, Professional Services, Direct Sales, MPLS, Enterprise Software, Selling, Cloud Computing, VoIP, Data Center, Strategy, Channel, SaaS, Account Management, Avaya, Business Alliances, CRM, Call Centers, Channel Partners, Channel Sales, Cisco Technologies, Ethernet, Go-to-market Strategy, Hosted Services, IP, LAN-WAN, Lead Generation, Leadership, Management, Mobile Devices, Network Architecture, Networking, Partner Management, Pre-sales, Product Management, SIP, Sales, Sales Engineering, Sales Management, Sales Operations, Sales Process, Salesforce.com, Security, Start-ups, Strategic Partnerships, Team Building
Education
Cambridge College 1995 — 1998
Masters, Business
University of Massachusetts, Amherst 1981 — 1983
Biochemistry
Southwest Airlines June 2015 - Present
Infrastructure Insights, Inc. June 2013 - June 2015
JCPenney June 2012 - June 2013
CoreLogic August 2012 - October 2012
7-Eleven May 2009 - August 2012
US Oncology March 2009 - May 2009
Masergy Communications December 2008 - March 2009
Centex Homes May 2001 - August 2008
Skills
Networking, Cisco Technologies, Switches, Network Engineering, Routers, Cisco IOS, LAN-WAN, WAN, Data Center, Troubleshooting, Juniper, TCP/IP, Visio, Wireless Networking, Software Documentation, Wireless, Telecommunications, Cisco Switches, Meru Wireless, LAN/WAN, Documentation, JUNOS, Cisco Firewall Security, Cisco VPN, Cisco Routers, CCNA, IPSec, MPLS, Cisco Wireless, Cisco Certified, Vendor Management, Network Security, VPN, VMware, Firewalls
Education
University of Dallas 1993 — 1997
BA, Economics
Masergy Communications April 2014 - Present
Airband Communications January 2003 - April 2014
Lucent Technologies January 1991 - July 2001
AT&T 1976 - 1991
Skills
Troubleshooting, IP, Telephony, VoIP, Juniper, SIP Trunking, Voice Mail, MPLS, Vendor Management, Wireless, Ethernet, SIP, Telecommunications, WAN, BGP, CCNA, Network Design, Telecommunication..., Cisco Technologies, OSPF, Unified Communications, Network Architecture, Computer Network..., T1, LAN-WAN
Education
Texas Christian University - M.J. Neeley School of Business 1974 — 1977
Bachelor of Business Administration (BBA), Accounting
Masergy Communications August 2014 - Present
Masergy Communications January 2014 - August 2014
Alcatel-Lucent / DSC Communications June 1996 - July 2013
DSC Communications July 1993 - June 1996
DSC Communications September 1988 - July 1993
Skills
Telecommunications, Device Drivers, Wireless, Network Design, Computer Network..., Linux, SS7, Software Engineering, GSM, IP, SIP, Perl, Software Development, Fiber Optics, CDMA, UMTS, ATM networks, System Architecture, Ethernet, Product Management, 3G, VoIP, Solaris, Integration, ClearCase, Embedded Systems, Managed Services, Unix, RF, Testing, VxWorks, Troubleshooting, Embedded Software, TCP/IP, Switches, LTE, RTOS, ISDN, Network Administration:..., Protocol: SS7, IP, TCP,..., Operating Systems: DOS,..., General Skills:..., Encryption Standards,..., VPN, Operating Systems, Hardware, Software Installation, TDM, Wireless Networking, Technical Support
Education
Humro Tech 1985 — 1987
Certifications
Collin Community College; 2007
Collin County Community College
Collin County Community College
Masergy Communications April 2014 - Present
Masergy Communications August 2011 - March 2014
Masergy Communications September 2006 - June 2011
Skills
Security Monitoring, Vulnerability Scanning, Snort, Intrusion Detection, Vulnerability Assessment, Tcpdump, Firewalls, IDS, Disaster Recovery, Network Security, IPS, Vulnerability Management, Security, Information Security, VMware, Perl, Linux, Networking, Metasploit, Computer Security
Education
The University of Texas at Dallas 2001 — 2004
Bachelor, Computer Science
Level 3 Communications November 2008 - Present
Masergy Communications September 2007 - November 2008
Verizon Business January 2006 - July 2007
Time Warner Telecom December 1994 - August 2005
TCG / ATT June 1993 - November 1994
Sprint January 1985 - April 1992
Skills
Wholesale, Business Development, Start-ups, CRM, Market Penetration, Sales, Co-location, Channel, Solution Selling, Managed Services, Unified Communications, Telecommunications, Wireless, Professional Services, Broadband, Direct Sales, Sales Engineering, VoIP, SaaS, MPLS, Account Management, Marketing Strategy, Critical Account..., Sales Operations, Management, Salesforce.com, Metro Ethernet, Enterprise Software, Networking, New Business Development, Selling, Sales Process, Sales Management, International Sales
Education
University of California, San Diego 1995 — 1996
Telecom Certificate, Telecommunications
Louisiana State University 1979 — 1983
BS, Marketing
Museum of Fine Arts, Boston September 2015 - Present
Inmar December 2013 - Present
Cornell University May 2012 - Present
Boston Medical Center June 2010 - Present
Language Line Services August 2004 - Present
ABRY Partners January 1993 - Present
KnowledgePoint360 Group LLC 2006 - November 2014
Masergy Communications August 2011 - December 2013
Boston Medical Center January 2010 - January 2013
Psychological Services Inc. December 2006 - 2009
Skills
Private Equity, Management, Entrepreneurship, Mergers, Strategy
Education
Cornell University
BS, Communications
University of Pennsylvania - The Wharton School
MBA, Finance
Time Warner Cable 2004 - Present
Masergy Communications December 2002 - December 2004
Zephion Networks 2002 - 2002
BBO 2000 - 2002
Verizon November 1987 - November 2000
Skills
VoIP, Testing, Telephony, Telecommunications, Start-ups, Customer Service, IP, Operation, Access, Broadband, Provisioning, SIP, Switches, Troubleshooting, IPTV, Managed Services, Co-location, Integration, Ethernet, Fiber Optics, Network Design, Cisco Technologies, Computer Network..., Leadership, Process Improvement, Wireless, Product Management, Vendor Management, Call Centers, Unified Communications, Data Center, Networking, Routers, DOCSIS, LAN-WAN, Program Management, MPLS, VOD, Mobile Devices, Network Engineering, TCP/IP, Optical Fiber, Routing, BGP, System Deployment
Education
Strayer University 1997 — 1999
General Studies
HP November 2012 - Present
KCG October 2008 - November 2012
CA February 2004 - October 2008
SRA International October 2003 - February 2004
Masergy Communications February 2003 - July 2003
blueVera April 2002 - February 2003
Innovative Employee Solutions January 2002 - April 2002
Streamline Design November 2001 - December 2001
Knowledge Management Objects June 2000 - September 2001
Skills
HTML, Perl, Microsoft SQL Server, Integration, Security, Java, JavaScript, Oracle, CISSP, Web Applications, SQL, Databases
Education
Penn State University 1981 — 1985
BA
Masergy Communications June 2013 - Present
Masergy Communications April 2008 - May 2013
Masergy Communications August 2007 - April 2008
Masergy Communications March 2004 - August 2007
Skills
VoIP, MPLS, Leadership, Networking, Telecommunications, Product Management, Unified Communications, Wireless, Co-location
Education
LeTourneau University 1993 — 1995
MBA
Taylor University 1981 — 1985
BS, Computer Science
Unison Technologies June 2013 - Present
Genwi June 2012 - June 2013
Accellion October 2011 - June 2012
YouSendIt February 2011 - October 2011
VirtuIT Systems, Inc June 2007 - January 2011
Akamai Technologies January 2005 - December 2007
Masergy Communications February 2002 - January 2005
Belenos, Inc February 1997 - January 2002
Skills
SaaS, Content Distribution..., Streaming Media, VoIP, Networking, Business Development, Sales, Disaster Recovery, Consulting, Video, Content Management, Proposal Writing, WAN, Software, Digital Publishing, Professional Services, Managed Services, Channel Partners, Solution Selling, Sales Operations, Co-location, Cloud Computing, Product Management, Mobile Applications, Enterprise Software, Start-ups, Management, Mobile Devices, Virtualization, Telecommunications, Salesforce.com, Selling, Strategic Partnerships, Lead Generation, Go-to-market Strategy, CRM, Sales Process, Direct Sales, Business Alliances, Demand Generation, Sales Enablement, Product Marketing, Data Center, Partner Management, Account Management, Mobile Technology, Software Industry, B2B, Cold Calling, Unified Communications
Education
The Ohio State University 1991 — 1996
B.A., Journalism
Upper Dublin 1988 — 1991
High School Dipolma
Masergy Communications June 2010 - Present
Masergy Communications June 2010 - Present
Masergy Communications March 2008 - June 2010
Probado Technologies Corp June 2003 - December 2007
WorldCom December 1999 - April 2001
EDS 1990 - 2001
Skills
VoIP, Data Center, Cloud Computing, Channel, Wireless, Cisco Technologies, Call Center, Solution Selling, SaaS, Unified Communications, Account Management, Professional Services, MPLS VPN, Direct Sales, Security, Strategy, Call Centers, IP, Managed Services, Channel Partners, Enterprise Software, Co-location, Telephony, Strategic Partnerships, SIP, Salesforce.com, Go-to-market Strategy, Vendor Management, Mobile Devices, Pre-sales, Virtualization
Education
University of California, Davis 1985 — 1989
Bachelor of Science (BS), Psychology
University of California, Davis 1985 — 1989
Bachelor of Science (B.S.), Psychology
Masergy Communications July 2011 - Present
Masergy Communications 2006 - July 2011
Hyphen Solutions 2002 - 2006
PageNet 2001 - 2002
SBC Internet Services 1998 - 2001
Sterling Capital Mortgage 1997 - 1998
Skills
MPLS, Data Center, Telecommunications, IP, Integration, Strategic Partnerships, Wireless, Networking, Product Management, IT Operations, ITIL, Leadership, Wireless Networking, WAN, Network Design, Computer Network..., Servers, Cloud Computing, Unix, Mobile Devices, Co-location, Unified Communications, Ethernet, Management, Disaster Recovery, VoIP, Banyan Vines, SaaS, Cisco Technologies, RS232, Troubleshooting, Professional Services, Token Ring, Managed Services, Security, Routers, SIP, Call Centers, Routing, LAN-WAN, Network Security, Vendor Management, Network Administration, Virtualization, VPN, Network Engineering, Linux, Firewalls, TCP/IP, VMware
Education
Texas State University 1992 — 1996
BS
Masergy Communications February 2011 - Present
Masergy Communications July 2010 - April 2011
Qwest Communications September 2003 - July 2010
Datalink Networks June 2001 - September 2003
Honeywell March 1994 - June 2001
Skills
Mobile Devices, Cloud Computing, SaaS, Direct Sales, Account Management, Unified Communications, SIP Trunking, Strategic Partnerships, VoIP, Managed Services, MPLS, IP, Co-location, Telecommunications, Channel Partners, Sales, Solution Selling, Data Center, CRM, Pre-sales, Cisco Technologies, Call Centers, Strategy, Sales Operations, Wireless, Professional Services, Enterprise Software
Education
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1993
Mechanical/Aerospace Engineering
Intel Corporation December 2012 - Present
CH Reynolds March 2011 - January 2013
Holly Corporation March 2010 - April 2011
NetEffects June 2009 - March 2010
Masergy Communications August 2007 - June 2009
SBC Internet Services November 2001 - January 2003
Equant January 2000 - November 2001
ICL Fujitsu April 1999 - January 2000
Stream Global Services November 1997 - July 1998
Skills
Cisco Technologies, Routers, OSPF, BGP, Switches, LAN-WAN, WAN, Network Engineering, Routing, Network Administration, IP, Data Center, Network Design, DNS, EIGRP, QoS, Routing Protocols, Cisco Nexus, RIP, Juniper, Cisco Routers, VMware, Frame Relay, Troubleshooting, Load Balancing, Networking, DHCP, Microsoft Exchange, Operating Systems, Wireless, Hardware, Technical Support, SAN, IPv6, HSRP, Cisco IOS, STP, Unix, VPN, Managed Services, Help Desk Support, CCNP
Education
The University of Texas at Arlington 2005 — 2007
Bachelor of Science in Biology, Pre-Med/Psychology
Masergy Communications August 2011 - Present
Masergy Communications December 2009 - August 2011
Masergy Communications February 2007 - December 2009
Skills
MPLS, Data Center, NOC, IP, VoIP, WAN, Cisco Technologies, LAN-WAN, Unified Communications, Ethernet, Telecommunications, BGP, Co-location, Managed Services, Switches, QoS, Network Design, Computer Network..., Telephony, Routers, Network Engineering, Juniper, T1, Network Administration, Network Architecture, OSPF, SIP, SIP Trunking, MPLS VPN, TCP/IP, Routing, Wireless Networking, VPLS, IPSec, Pricing Strategy, Juniper Technologies, Customer Support
Education
The University of Texas at Dallas 2003 — 2006
BS Telecommunications Engineering, Telecommunications, Networking
Texas Christian University 2002 — 2003
Computer Information Science, Computer Programming
Masergy Communications Client Experience ManagerMasergy2007 - Present
UUNET Technologies 1994 - 1999
Education
George Mason University 1996 — 2001
BS, Computer Science
Masergy Communications February 2010 - July 2014
HP December 2009 - January 2010
EHPT April 2009 - August 2009
USA Mobility January 2001 - April 2008
Skills
Contract Management, Negotiation, Risk Analysis, Due Diligence, Analysis, Telecommunications, Management, Contract Negotiation, Strategic Planning, Vendor Management, Risk Management, Project Management, Team Building, Account Management, Product Management, Enterprise Software, Software Documentation, Access, Wireless, Program Management, Cross-functional Team..., Strategy, Process Improvement
Education
The University of Texas School of Law 1973 — 1976
JD, Law
The University of Texas at Austin 1969 — 1973
BBA w/Honors, General Business
Masergy Communications February 2014 - Present
Onyx Payments September 2013 - February 2014
Netsync Network Solutions November 2010 - February 2013
FutureSoft February 2008 - March 2009
Skills
Sales, Account Management, Salesforce.com, Solution Selling, Direct Sales, Sales Process, Cold Calling, Customer Service, New Business Development, Sales Management, Sales Presentations, Networking, Team Building, Enterprise Software, Email Marketing, Virtualization, Storage
Education
The University of Texas at Arlington
Verizon January 2006 - September 2011
MCI November 2003 - January 2006
Masergy Communications 2001 - 2003
Zephion Networks January 2001 - May 2001
Broadband Office August 1999 - December 2000
UUNET May 1995 - August 1999
UUNET, MCI/Worldcom 1995 - 1999
UUNET / WorldCom 1995 - 1999
MITRE July 1988 - April 1995
McDonnell Douglas January 1985 - July 1988
Education
The George Washington University 1974 — 1980
B.S., Statistics (Computer Science)
Apple Leisure Group June 2015 - Present
Skopos Financial July 2014 - June 2015
Taylor Publishing Company June 2013 - June 2014
Cisco Systems January 2013 - June 2013
SoftLayer Technologies, Inc. August 2012 - January 2013
University of Texas at Dallas January 2010 - September 2011
Masergy Communications July 2005 - March 2007
Skills
Telecommunications, MPLS, Cisco Technologies, CCNA, Linux System..., Unix, Networking, Servers, Operating Systems, Firewalls, Linux, Computer Hardware, Troubleshooting, Data Center, Databases, SAN, Security, VMware, Routing
Education
The University of Texas at Dallas 2008 — 2012
Information Technology Systems and Computer Science
Masergy Communications May 2005 - Present
Verizon October 2001 - April 2004
Skills
Telecommunications, MPLS, Managed Services, Vendor Management, Unified Communications, IP, Wireless, Management, Data Center, Integration, VoIP, SAP
Education
Narsee Monjee Institute of Management Studies 1993 — 1993
Finance
University of Mumbai 1990 — 1990
Bachelor, Accounting
Mithibai College 1985 — 1990
Bcom, commerce
SAP course
Fonality November 2013 - Present
Technologent September 2012 - November 2013
Masergy Communications July 2009 - January 2011
Motorola Mobile Devices September 2006 - April 2009
Nortel Networks July 2003 - August 2006
Skills
Managed Services, MPLS, VoIP, Co-location, Telecommunications, Solution Selling, Unified Communications, Data Center, IP, Wireless, Ethernet, Channel, Cloud Computing, Account Management, Direct Sales, SIP, SIP Trunking, WAN, Telephony, Professional Services, Channel Partners, Go-to-market Strategy, Enterprise Software, Management, Sales Operations
Education
Collin College 1990 — 1994
AS, Business
Collin County Community College 1990 — 1994
Associate of Science (A.S.), Business/Corporate Communications
Plano East
Masergy Communications July 2013 - Present
Masergy Communications January 2009 - Present
CompuCom October 2005 - December 2008
NEC Corporation of America January 2005 - October 2005
CompuCom February 2004 - October 2004
CompuCom September 1996 - February 2003
ExecuTrain of Dallas September 1994 - September 1996
Marcy Monyek & Associates February 1994 - August 1994
Videoconferencing Systems Inc. November 1991 - March 1993
Fleishman-Hillard December 1989 - November 1991
Skills
Operational Process..., Process Improvement, Writing, Training, Public Speaking, Public Relations, Business Analysis, Multi Tasking, Software Documentation, Access, Marketing, Management, Program Management, Product Development, Leadership, Microsoft Excel
Education
Auburn University 1982 — 1986
Bachelor of Science, Journalism
Datamatic, Ltd. August 2011 - Present
Masergy Communications, Inc August 2009 - September 2010
Masergy Communications July 2009 - September 2010
Holiday Inn Select North Dallas September 2008 - February 2009
Holdiay Inn Select North Dallas 2008 - 2009
TOG Hotels Properties 2008 - 2009
Expedia, Inc July 2006 - May 2008
Wyndham National Sales Office September 2004 - March 2006
DePalma Hotel Corporation June 2003 - July 2004
American Airlines, American Eagle and AMR Corporation April 1991 - March 2003
Skills
Account Management, Sales, Customer Service, Accounting, Hotels, Teamwork, Administrative..., Leadership, Marketing, Human Resources, Data Entry, Management, Event Planning, PeopleSoft, Team Building, Catering, Hiring, Travel Management, Microsoft Excel, Microsoft Office, New Business Development, Troubleshooting, Sales Management, Time Management, Access
Education
Fashion Institute of Technology 1977 — 1980
Associates, Fine Arts, Advertising
General Electric June 2010 - Present
Ameriprise Financial Services, Inc. (Formerly H&R Block Financial Advisors) April 2004 - June 2010
Red Hat (Formerly MetaMatrix Inc.) September 2003 - April 2004
Masergy Communications January 2002 - September 2003
L&T Infotech August 1997 - December 2001
Skills
Java Enterprise Edition, Agile Methodologies, Spring, SOA, Web Services, Unix, UML, Eclipse, XML, Java
Education
Sri Venkateswara University 1993 — 1997
B.Tech
Masergy Communications July 2014 - February 2015
Fakhoury Law Group, PLCTroy, January 2014 - June 2014
Sonic Automotive November 2012 - September 2013
Trinity Health August 2011 - May 2012
Pulte Homes September 2010 - June 2011
DeBruce Grain, Inc. February 2007 - November 2009
Skills
Accounts Payable, Accounts Receivable, QuickBooks, Payroll, Financial Reporting, Accounting, General Ledger, Internal Controls, Financial Analysis, Forecasting, Auditing, Account Reconciliation, Leadership, Financial Statements, Analysis, Sarbanes-Oxley Act, Invoicing, Management, Budgets, Customer Service, Financial Accounting, Finance, Journal Entries
Education
Wayne State University 2010 — 2013
Master of Business Administration (M.B.A.)
Park University 2008 — 2010
Bachelors
Kansas City Kansas Community College 2004 — 2008
Associate's Degree
Strathmore College, Kenya 1999 — 2002
Certfied Public Accountant( Kenya)
KANGA HIGH SCHOOL 1995 — 1998
High School
Nebraska Wesleyan University September 2014 - Present
Morehead Associates, Inc. October 2010 - March 2013
Masergy Communications February 2011 - October 2011
KPMG 1973 - 2009
Skills
Financial Analysis, Sarbanes-Oxley Act, SEC filings, Valuation, Financial Reporting, Internal Controls, IFRS, External Audit, GAAP, CPA, US GAAP, Enterprise Risk..., Accounting, Financial Accounting, Finance, SEC Filings
Education
Nebraska Wesleyan University 1969 — 1973
Babson College - Executive Education Program
Stanford University - Executive Education Program
Masergy Communications 2011 - Present
Virtela Technology Services Incorporated 2007 - 2011
Orange Business Services 1994 - 2005
Skills
Solution Selling, Managed Services, Data Center, Strategic Partnerships, Direct Sales, Channel Partners, Salesforce.com, IP, Security, Team Management, Ethernet, Sales Management, Business Strategy, CRM, Demand Generation, Outsourcing, Product Marketing, Business Alliances, Start-ups, Sales, New Business Development, Management, Lead Generation, Product Management, Cross-functional Team..., Strategy, Selling, Virtualization, Business Development, Team Leadership, WAN, International Sales, Sales Process, Co-location, Account Management, Mobile Devices, Networking, Pre-sales, Competitive Analysis, Disaster Recovery, Key Account Management, Customer Retention, Go-to-market Strategy, Storage, Strategic Alliances, Partner Management, Telepresence, Global Business..., Sales Enablement, Vendor Management
Education
Boston University
Edge Communications October 2013 - Present
TopGolf August 2012 - July 2013
HP Enterprise Services March 2012 - July 2012
Masergy Communications June 2010 - March 2012
CompuCom August 2008 - June 2010
Skills
Laptops, Desktop Support, Active Directory, IP Networking, Alcatel, Cisco, Python, C++, Cisco Technologies, Technical Support, MPLS, BGP, OSPF, IPSec, ISAKMP, ASA, Catalyst Switches, Data Center, DWDM, LAN-WAN, Cisco Routers, CCNA, IP, Network Engineering, WAN, Routers, TCP/IP, Switches, Ethernet
Education
Richland College 2005 — 2008
Associated Network Partners Inc. January 2015 - Present
Associated Network Partners Inc. August 2010 - Present
TEKsystems May 2010 - August 2010
Masergy Communications November 2004 - May 2010
Skills
Cisco IOS, Cisco Technologies, Switches, Routing, QoS, VoIP, Routers, IP, BGP, SIP, Network Design, TDM, MPLS, Data Center, SIP Trunking, Hardware, T1, Juniper, Cisco Routers, Troubleshooting, Networking, VPLS, Unix, WAN, Perl, Ethernet, PIX, SS7
Education
Louisiana State University
Bachelor of Science (BS), General Studies
Masergy Communications June 2011 - Present
T-Mobile June 2009 - June 2011
MobileComm Professionals, Inc June 2007 - June 2008
Texas Instruments 2008 - 2008
Skills
Network Engineering, LAN-WAN, MPLS, CCNA, CCNA Security, Cisco Routers, Cisco Routing &..., IPSec, Alcatel, Troubleshooting, Network Security, OSPF, BGP, Cisco IOS, EIGRP
Education
ITT Technical Institute-Richardson 2005 — 2007
Associate of Arts and Sciences (AAS), Electrical and Electronics Engineering, 3.9
Masergy Communications November 2010 - Present
Masergy Communications November 2010 - Present
Skills
Sales Management, Budgets, Microsoft Office, Public Speaking, Customer Service, Teaching, Advertising, Event Management, Leadership, Negotiation, Strategic Planning, Management, PowerPoint, Team Building
Education
Graceland University
Telecore October 2012 - Present
Brock Solutions July 2011 - September 2012
Masergy Communications May 2010 - September 2010
Skills
C++, Ethernet, HTML, TCP/IP, Software Engineering, Testing, Microsoft SQL Server, Java, C# 4.0, ASP.NET, Qt, Qt Creator, QML, Visual Studio, C#, Silverlight, SQL, SSRS, Software Design, .NET, Software Development, Requirements Analysis, XML, Windows, Multithreading
Education
The University of Texas at Dallas 2015 — 2017
Master of Engineering (M.Eng.), Computer Software Engineering
The University of Texas at Dallas 2007 — 2011
Bachelor of Science (B.S.), Telecommunications Engineering, 3.687
Fujitsu May 2014 - Present
HP August 2013 - December 2013
HP August 2013 - November 2013
Baylor Healthcare April 2013 - June 2013
Airband Communications October 2011 - January 2013
Masergy Communications November 2009 - August 2011
Chase May 2009 - November 2009
OnviSource November 2008 - February 2009
YJ USA July 2007 - September 2008
Radica Games December 2003 - June 2007
Education
Cisco Network Academy
Network Engineer, Richland College
Richland College
H&R Block August 2013 - Present
H&R Block November 2012 - June 2013
Consulting January 2011 - December 2011
White's Chapel UMC June 2006 - December 2010
Consultant December 2002 - June 2006
Masergy Communications December 1999 - March 2002
GTE 1985 - 1996
Skills
Strategic Planning, Team Building, Cross-functional Team..., Leadership, Leadership Development, Team Leadership, Coaching, Volunteer Management, Community Outreach, Program Management, Change Management, Organizational..., Management Consulting, Program Development, Business Development, Strategy, Training
Education
Texas Christian University 2005 — 2010
Masters, Divinity/Ministry, 3.7
The University of Texas at Austin 1981 — 1985
BBA Finance, Business Administration and Management, General, 3.9
Masergy Communications April 2014 - Present
Global DataGuard April 2012 - March 2014
Global DataGuard August 2011 - April 2012
Skills
Information Security, IPS, IDS, Intrusion Detection, Network Security, Vulnerability Management, Networking, Vulnerability Assessment, Snort, Security, IT Security Policies &..., Incident Response, Network Troubleshooting, Linux System..., Cisco IOS
Education
The University of Texas at Arlington 2004 — 2008
Bachelor of Science (B.S.), Psychology
Maris, Maritime Information Systems AS August 2011 - Present
Masergy Communications June 2000 - June 2011
Skills
T1
Education
Hofstra University
Masergy Communications July 2014 - Present
North Central Texas College December 2012 - July 2014
TigerDirect.com July 2011 - December 2012
Skills
Computer Hardware, Technical Support, Help Desk Support, Software, Cisco Technologies, Networking, Team Leadership, Technical Leadership, Volunteering, Technical Training, Hands-on Training, Windows, Technical Writing, Integration, Troubleshooting, Microsoft Office, Editing, Windows 7, Customer Service
Education
North Central Texas College 2013 — 2014
Computer Systems Networking and Telecommunications
Texas A&M University-Commerce
Computer and Information Sciences and Support Services