Zendesk Company
Industry: Software company
DescriptionZendesk Inc. is a customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Revenue: 430.5 million USD (2017) Headquarters: San Francisco, California, United States Founded: 2007, Copenhagen, Denmark Subsidiaries: Base CRM, We Are Cloud SAS, Zopim Technologies Pte Ltd., Outbound Solutions, Inc. Founders: Mikkel Svane, Alexander Aghassipour, Morten Primdahl
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Zendesk Employees
Zendesk January 2015 - Present
Zendesk July 2014 - January 2015
Zendesk July 2013 - July 2014
Practice Fusion February 2011 - July 2013
Salesforce.com 2006 - 2010
Title Nine Sports June 2005 - October 2006
Skills
SaaS, Salesforce.com, NetSuite, Sales, Product Management, Google Analytics, Cloud Computing, Enterprise Software, Social Networking, Sales Process, Sales Operations, Account Management, Lead Generation, Marketing, Management, CRM, Strategic Partnerships
Education
University of California, Berkeley
Bachelor of Arts (B.A.), Environmental Studies
Xamarin September 2014 - Present
Zendesk May 2013 - August 2014
Schweichler Price Mullarkey & Barry August 2011 - May 2013
Stanford Research Institute 2010 - 2010
Education
Stanford University
BA, Economics
Peking University
Henry M. Gunn High School
Zendesk May 2015 - Present
BloomThat December 2014 - April 2015
Eventbrite September 2014 - November 2014
United Way of the Bay Area March 2014 - June 2014
Eventbrite September 2013 - February 2014
Rocket Fuel Inc. July 2013 - September 2013
Academy of Art University May 2012 - May 2013
Elephant Bar Restaurant April 2012 - July 2012
Kaplan February 2011 - December 2011
Hathaway Public Relations February 2011 - December 2011
Skills
Public Relations, Social Networking, Event Management, Event Planning, Press Releases, Public Speaking, Social Media, Advertising, Marketing, Program Management, Customer Service, Microsoft Excel, Facebook, Nonprofits, PowerPoint, Training, Community Outreach
Education
San Francisco State University
Bachelor of Arts (BA), Communication Studies
Zendesk February 2015 - Present
Zendesk December 2012 - January 2015
Salesforce.com August 2010 - April 2012
Salesforce.com March 2009 - August 2010
Salesforce.com April 2008 - March 2009
Pfizer June 2006 - September 2006
ET Search, Inc. January 2006 - June 2006
Skills
Salesforce.com, Customer Service, Proposal Writing, SaaS, Cold Calling, New Business Development, Sales Operations, Sales, Solution Selling, Strategic Planning, Project Management, Cloud Computing, Leadership, Program Management, Integration, Management, Budgets, Recruiting, CRM
Education
University of California, San Diego 2003 — 2007
Bachelor of Science, Management Science, Honors
Universidad de Alicante 2005 — 2005
Spanish Language and Literature
Zendesk July 2014 - Present
Highwire PR October 2013 - April 2014
Google September 2012 - September 2013
Evolve Discovery February 2012 - June 2012
Institute of East Asian Studies February 2010 - May 2011
PerfectHitch.com January 2011 - March 2011
EduVision--Comcast aired television series July 2009 - May 2010
Hyphen Magazine June 2008 - August 2008
Skills
Photoshop, Social Media Marketing, Graphic Design, Salesforce.com, PowerPoint, Public Relations, Illustrator, Sales Presentations, Digital Photography, InDesign, Microsoft Word, Google Adwords, comScore, Microsoft Excel, Marketing Communications, Dreamweaver, Adobe Audition, Excel, Experian Hitwise, Compete.com, TNS Media Intelligence, Designing Marketing..., Presentations, Redbooks, Hoovers, ClearSlide, AP Style
Education
University of California, Berkeley 2007 — 2011
B.A., Psychology, Media Studies
The University of Hong Kong 2011 — 2011
Psychology, Journalism
Zendesk April 2014 - Present
Apple - contractor October 2013 - April 2014
Cisco Systems -contractor November 2012 - January 2014
Google - contractor- November 2012 - November 2013
Apple August 2012 - April 2013
Banzai Advertising November 2012 - March 2013
Roambi August 2011 - August 2012
Atos June 2010 - April 2011
eBay Inc September 2008 - September 2009
Sitel July 2006 - July 2007
Skills
Translation, Localization, Quality Assurance, English, Testing, Italian, Linguistics, Proofreading, Website Localization, Spanish, Microsoft Office, JIRA, Project Management, Internationalization, Globalization, HTML, Social Media, German, Passolo, Customer Service, Illustrator, InDesign, iMovie, Graphic Design, Photoshop, Microsoft Excel, PowerPoint, Atlassian JIRA, Linguistic Validation, Trados, Desktop Publishing, Localization Testing, Project Planning, Problem Solving, SDL Trados, Marketing Communications, Phonology, JavaScript, Video Editing, Audio Editing, Premiere, Avid, Final Cut Pro, Google Docs, Google Adwords, Google Webmaster Tools, WordPress, Flash Animation
Education
Politecnico di Milano 2001 — 2007
Communication and graphic design, Graphic Design
Università degli Studi di Genova 2010 — 2013
Bachelor's degree, Modern languages and intercultural communication
Atlassian September 2014 - Present
Zendesk October 2012 - August 2014
Jade Orchard January 2012 - July 2012
Clif Bar & Company September 2011 - December 2011
ZipRealty 2003 - 2007
Skills
Writing, Start-ups, Content Marketing, Copywriting, Google Analytics, Online Marketing, Creative Writing, SEO, Blogging, Social Networking, Web Analytics, SEO copywriting, Social Media, Marketing, Editing, WordPress, Email Marketing, Social Media Marketing, SEM, Content Strategy, Marketing Strategy, Copy Editing, SEO Copywriting
Education
University of San Francisco 2009 — 2011
Master of Fine Arts (MFA), Creative Writing
University of California, Berkeley 1990 — 1992
BA, Sociology
Zendesk May 2015 - Present
Claro Partners May 2014 - September 2014
The Grand Del Mar May 2012 - August 2013
William Wardrip Foundation November 2009 - August 2012
Advocates for Injured Athletes August 2009 - August 2012
Skills
Management, Integrated Marketing, Communication Skills, Social Networking, Sales Operations, Social Media Marketing, Market Research, Social Media, Public Speaking, Critical Thinking, Project Management, Motivated self-starter, Microsoft Excel, Microsoft Office, Team Leadership, Microsoft Word, Customer Service, Communication, Learning Quickly, Leadership, Goal Oriented, Adaptable to Changes, PowerPoint, Build Strong..., Event Planning
Education
University of Arizona, Eller College of Management 2011 — 2015
Bachelor's degree, Marketing/Marketing Management, General
Zendesk February 2013 - Present
salesforce.com June 2012 - January 2013
salesforce.com February 2010 - June 2012
salesforce.com October 2002 - February 2010
DigitalThink September 1999 - October 2002
Niehaus Ryan Wong (NRW, Niehaus Ryan Group) June 1999 - September 1999
Niehaus Ryan Wong Public Relations September 1998 - June 1999
CNN April 1995 - April 1997
Skills
Content Strategy, Copywriting, Copy Editing, Writing, Brand Messaging, Writing For The Web, Cloud Computing, Editorial, Case Studies, Marketing Communications, Content Management, SEO, Product Marketing, Salesforce.com, Marketing Strategy, Web Content, Messaging, Creative Direction, CRM, Web Analytics, Integrated Marketing, Press Releases, Corporate Branding, Brand Development, Lead Generation, Editing, Program Management, Social Media Marketing, Public Relations, Marketing, Leadership, Content Marketing, SaaS, Enterprise Software, Content Development, Digital Marketing, Marketing Automation, Newsletters
Education
The University of Texas at Austin 1988 — 1992
BJ, Broadcast News
Duo Security August 2015 - Present
Zendesk January 2015 - July 2015
Zendesk January 2014 - December 2014
Zendesk February 2012 - January 2014
Responsys January 2011 - February 2012
Thomson Reuters December 2009 - December 2010
Thomson Reuters January 2010 - July 2010
Thomson Reuters November 2008 - December 2009
eMarketer January 2008 - November 2008
Skills
Salesforce.com, SaaS, Inside Sales, Cold Calling, Cloud Computing, Account Management, New Business Development, Customer Relations, Enterprise Software, Innovation, Closing Deals, Microsoft Office, Email Marketing, Lead Generation, Twitter, Mac OS, Customer Service, Kindness, Sales, Management, Strategic Partnerships, Selling, Digital Marketing, Sales Management, Business Intelligence, Product Development, Solution Selling, Marketing, Direct Sales, B2B, Sales Operations, Start-ups, Business Development, Product Management, Professional Services, Sales Presentations, CRM, Sales Process, Deal Closure, Fashion
Education
University of Arizona 2003 — 2007
BS, Regional Development and Business
University of Sydney 2006 — 2006
Bachelor of Science (BS), International Business
Avon Old Farms 2003 — 2003
The Head Royce School
Zendesk September 2015 - Present
GoodData March 2014 - August 2015
GoodData September 2012 - March 2014
Inside Network March 2012 - September 2012
Anthropologie November 2010 - March 2012
Urban Outfitters March 2006 - October 2010
Metro Newspaper Silicon Valley/Boulevards New Media May 2009 - August 2009
LimeLife, Inc. April 2007 - August 2007
Skills
SEO, Personnel Recruiting, Copy Editing, Writing, Public Relations, Online Research, Online Publishing, InDesign, Photoshop, Customer Service, Client Relations Skills, Analytics, Market Research, SaaS, Salesforce.com, Start-ups, Technical Support, Zendesk, Business Intelligence, CRM, Facebook, Product Management
Education
San Jose State University 2005 — 2010
Bachelor of Science, journalism (magazine writing), minor in public relations, 3.85
Zendesk August 2015 - Present
Skills
Teamwork, Administration, Event Planning, Project Management, System Administration, Event Management, Customer Satisfaction, Vendor Management, Marketing, Sales, Email Marketing, SaaS, Salesforce.com, Social Media, CRM, Cloud Computing, Enterprise Software
Education
Santa Clara University 2006 — 2010
Bachelor of Arts, French & Francophone Studies, Economics, International Business
Université Marc Bloch (Strasbourg II) 2008 — 2008
French Studies
Zendesk February 2015 - Present
Zendesk June 2012 - January 2015
What We Wish For September 2008 - November 2013
Medibank December 2011 - July 2012
J W Smale February 2002 - February 2012
Deloitte Consulting March 2011 - October 2011
The Awesome Foundation January 2011 - March 2011
Deloitte Australia March 2009 - March 2011
Deloitte Digital February 2007 - December 2008
National Foods July 2008 - November 2008
Skills
User Experience, jQuery, HTML 5, CSS, HTML, JavaScript, Mobile Applications, Usability, CSS3, Web Development, Node.js, Web Design, Interaction Design, Team Leadership, Ruby on Rails, SEO, Front-end, Web Applications, User Interface Design, CakePHP, CMS, MySQL, Databases, Management, HTML5, BackboneJS, NodeJS, Technical Leadership, Product Development, Leadership Development, Deal Development, Deal Execution
Education
Swinburne University of Technology 2006 — 2008
Bachelor of Information Technology
Yarra Valley Grammar 1998 — 2005
CB Productions 2010 - Present
Zendesk January 2015 - July 2015
Through A Glass Productions September 2012 - May 2014
Skills
Producing, Film Production, Feature Films, Video Production, Short Films, Commercials, Screenwriting, Film, Television, Independent Film, Media Production, Project Management, Directing, HD Video, Final Draft, Video, Casting, Digital Media, Music Videos
Education
The University of Kansas
Communication and Media Studies
Zendesk December 2014 - Present
Burpple June 2014 - Present
AirHelp August 2014 - November 2014
Burpple August 2010 - May 2014
Chope December 2011 - May 2012
Qik January 2010 - March 2011
JCDecaux Asia August 2009 - December 2009
uJdesigns December 2006 - December 2009
ESPN STAR Sports May 2008 - December 2008
Singapore Armed Forces January 2005 - November 2006
Skills
User Interface Design, Interaction Design, Mobile Applications, iPhone, Android, Web Design, Graphic Design, HTML, CSS, User Experience, Game Development, Mobile Devices, Web Development, Digital Media, User Interface, Mobile Internet, HTML 5, Social Media, Entrepreneurship, iOS development, Digital Marketing, Web 2.0, E-commerce, Online Marketing, Facebook, Ruby on Rails
Education
Stanford University 2010 — 2010
Management Science & Engineering
National University of Singapore 2007 — 2011
Bachelor of Business Administration
National Junior College 2003 — 2004
GCE Advanced Levels
The Chinese High School 1999 — 2002
GCE Ordinary Levels
Zendesk 2014 - Present
SurveyMonkey 2011 - 2014
Apple 2008 - 2011
Apple 2004 - 2008
Evercore Partners 2001 - 2002
Business.com 2000 - 2001
Bain & Company 1997 - 2000
Skills
Customer Acquisition, Online Marketing, Online Advertising, Traffic Generation, PPC, SEM, SEO, Advertising, Analytics, Social Media Marketing, Affiliate Marketing, Web Analytics, Marketing Strategy, Digital Marketing, Lead Generation, SurveyMonkey
Education
Northwestern University - Kellogg School of Management
MBA, Marketing, Technology Management
Stanford University
B.S., Industrial Engineering
Zendesk June 2014 - Present
Bluewolf March 2014 - May 2014
Bluewolf December 2012 - March 2014
Self-employed April 2011 - March 2013
Ayusa May 2012 - August 2012
Summer Search April 2011 - September 2011
Institute of International Education September 2006 - March 2011
Fulbright English Teaching Assistantship Grant August 2005 - June 2006
The Breakthrough Collaborative June 2004 - August 2005
Skills
Youth Mentoring, Program Management, Event Planning, Conflict Resolution, Youth Development, Spanish, Event Management, Public Relations, Leadership Development, Community Outreach, Office Management, Strategy, Management, Training, Public Speaking, Nonprofits, Customer Service, Teamwork, Communication, Problem Solving, Leadership
Education
Pomona College 2001 — 2005
Bachelor of Arts, History, focus in Latin America
Zendesk January 2015 - Present
Zendesk September 2013 - December 2014
Quantcast February 2013 - August 2013
Premier - Experts in Search and Placement June 2010 - February 2013
Yelp.com 2009 - June 2010
Skills
Start-ups, Salesforce.com, Social Media, Hiring, Outlook, Account Management, SaaS, Negotiation, Recruiting, Lead Generation, Marketing, Advertising, Public Speaking, Social Networking, Social Media Marketing, Interviews, Sales, Management, Business Development, Digital Media, Technical Recruiting, Sales Operations, Talent Management, Networking, Sourcing, Cold Calling, Temporary Placement
Education
Santa Clara University - Leavey School of Business 2005 — 2009
BS-Finance
La Salle High School
Interactive Intelligence July 2015 - Present
Zendesk May 2014 - June 2015
Genesys January 2013 - May 2014
Genesys January 2011 - December 2012
Genesys August 2005 - January 2011
IBM March 2004 - August 2005
Safeco May 2003 - March 2004
ADP (ProBusiness) January 2001 - May 2003
USAA June 1999 - January 2001
Skills
SaaS, Enterprise Software, Cloud Computing, Telecommunications, Solution Selling, Account Management, Call Centers, Mobile Devices, Professional Services, Sales Operations, IVR, CRM, Genesys, Software Industry, Sales Engineering, Call Center, Customer Experience..., Customer Experience, Customer Experience..., Customer Journey Mapping, Contact Centers, Contact Center...
Education
Texas Tech University 1995 — 1999
BBA, MIS
Zendesk April 2015 - Present
Workday May 2014 - April 2015
Workday May 2013 - April 2014
Grant Thornton LLP July 2009 - April 2013
Grant Thornton August 2008 - July 2009
Grant Thornton January 2007 - July 2008
Skills
Finance, Financial Reporting, US GAAP, Auditing, Financial Analysis
Education
San Diego State University-California State University 2002 — 2006
BS, Accounting
Zendesk June 2015 - Present
The Sourcery April 2013 - June 2015
Yammer, Inc. (acquired by Microsoft) June 2012 - February 2013
AvePoint November 2010 - June 2012
Cbeyond June 2010 - September 2010
Golden State Warriors September 2009 - April 2010
Marketing Concepts Group July 2009 - August 2009
Skills
Customer Service, Training, Program Management, Salesforce.com, Account Management, Sales Operations, Cold Calling, SharePoint, Sales, Sales Process, Solution Selling, SaaS, Entrepreneurship, CRM, Microsoft Office, Marketing, Sales Management, Start-ups, Networking, Product Marketing, Recruiting, Customer Satisfaction, Time Management, Lead Generation, Direct Sales, Social Networking, Sourcing, Selling, Business Development, Technical Recruiting, Leadership, Enterprise Software, Executive Search, Talent Acquisition
Education
San Jose State University 2006 — 2010
Bachelor of Science, Business Marketing, Communications
Notre Dame High School 2002 — 2006
Duo Security June 2015 - Present
Zendesk January 2015 - May 2015
Zendesk April 2012 - December 2014
Rearden Commerce October 2009 - April 2012
ScanSafe December 2007 - October 2009
Google- Postini 2008 - 2009
Clearswift December 2004 - December 2007
Instill Corporation October 2000 - October 2004
Skills
Complex Sales, SaaS, SMB, Territory, Solution Selling, Salesforce.com, Resellers, Lead Generation, Prospects, Sales Process, Selling, Direct Sales, Hosted Services, Account Management, Channel, Webinars, Sales Support, Sales Engineering, B2B, Strategic Partnerships, Cloud Computing, Sales Operations, Sales Enablement, Go-to-market Strategy, Channel Partners, Professional Services, Business Alliances, Enterprise Software, Sales Presentations, Cold Calling
Education
San Francisco State University
International Business
Zendesk June 2015 - Present
Forte Research Systems, Inc. September 2012 - May 2015
International Telephone and Telegraph Institute June 2010 - September 2012
Pinnacle Services May 2008 - July 2009
Skills
Business Development, Communication, Sales Process, Training, Program Management, Leadership, Research, Marketing, Account Management, Salesforce.com, CRM, Teamwork, Sales
Education
Argosy University Twin Cities 2009 — 2010
Master's degree, MFT
Ripon College 2002 — 2006
Bachelor of Arts (BA), Communication, Business
Green Lake
BrightSky Labs, Inc. June 2014 - Present
Stanford University January 2014 - Present
Zendesk June 2014 - September 2014
StubHub June 2013 - September 2013
Political Psychology Research Group September 2011 - September 2012
Skills
Research, C++, SQL, Illustrator, MySQL, Stata, Computer Science, Analysis, Data Analysis, CSS, Matlab, Java, C, HTML, Javascript, Ruby, Ruby on Rails
Education
Stanford University 2011 — 2015
Bachelor of Science (B.S.), Computer Science
Arroyo High School 2007 — 2011
Zendesk April 2014 - Present
InsideView, Inc January 2013 - April 2014
InsideView, Inc March 2011 - January 2012
Skills
Salesforce.com, SaaS, Solution Selling, B2B, Enterprise Software, Cloud Computing, Social Media, New Business Development, Software Sales, Leadership
Education
Saint Mary's College of California
Business Administration; Economics
Zendesk September 2014 - Present
Atech Group International (Thailand) Co., Ltd September 2013 - October 2014
J.P. Morgan 2010 - September 2013
J.P. Morgan 2010 - August 2013
J.P. Morgan 2010 - July 2013
theWit - A Doubletree Hotel Chicago Downtown April 2009 - December 2010
Teresa Nuccio & Associates, P.C., Attorneys at Law May 2008 - March 2009
Skills
Process Improvement, Access, Accounting, Management, Finance, Project Management, Leadership, Banking, Accounts Payable, Mortgage Lending, Customer Service, Analysis, Business Analysis, Microsoft Excel, Budgets, Sales, Private Banking, Outlook, Training, High Net Worth..., Problem Solving, SQL, Project Planning
Education
Purdue University - Krannert School of Management 2004 — 2008
Bachelor's Degree, Economics/Finance
Maine South High School
Zendesk September 2015 - Present
FitBliss January 2015 - Present
Zendesk August 2013 - September 2015
Brocade June 2010 - August 2013
McAfee June 2006 - June 2010
Sun Microsystems July 2002 - June 2006
Intel Corporation 1999 - 2000
Atmel June 1998 - September 1998
Skills
Driven Leader, Cross-functional Team..., Program Management, Product Lifecycle..., Go-to-market Strategy, Enterprise Software, Product Requirements, Data Center, Sales Enablement, Storage, Salesforce.com, Project Management, Product Data Management, BMI, Leadership, Data Driven Testing, Professional Services, Business Process, Strategic Partnerships, Channel Partners, Vendor Management, PMP, Testing, Competitive Analysis, Strategy, Enterprise Storage, Management, Demand Generation, Integration, Security, Market Research, Virtualization, Storage Area Networks, Sales Operations, Product Development, Pre-sales, SaaS, Wireless, Product Launch, PMO, Ethernet, PDM, Storage Virtualization, Software Project..., Business Alliances, Mobile Devices, Product Marketing, Manufacturing, Product Management, Awesomeness
Education
Santa Clara University - Leavey School of Business 2011 — 2013
Masters of Business Administration, 3.9
Santa Clara University 2000 — 2004
BS, Computer Engineering
Zendesk September 2014 - Present
USC Marshall School of Business 2013 - 2014
Salesforce.com February 2012 - March 2013
Salesforce.com October 2010 - January 2012
Salesforce.com July 2008 - June 2010
Salesforce.com October 2007 - June 2008
Salesforce.com August 2006 - October 2007
Hoffman/Lewis June 2005 - September 2005
Dudell and Associates June 2004 - September 2004
Skills
Salesforce.com, Latin America, Enterprise Software, Multi-cultural Team..., Cloud Computing, SaaS, Spanish-speaking, CRM, Account Management, New Business Development, Management, Channel, Sales, Spanish, Business Development, Partner Management, Leadership, Product Launch, Software Industry, Sales Operations, Marketing, Sales Management, PaaS
Education
University of Southern California - Marshall School of Business 2013 — 2014
Master of Business Administration (MBA), International Business, International Management
Santa Clara University
Bachelor of Science (BS), Marketing- Leavey School of Business
Google September 2015 - Present
Google June 2014 - September 2014
Zendesk June 2013 - September 2013
Proximic June 2012 - September 2012
Skills
Computer Science, Unix, Java, C++, MySQL, Git, Ruby, Ruby on Rails, JavaScript, jQuery
Education
Stanford University 2011 — 2015
Bachelor of Science (B.S.), Computer Science
Zendesk June 2014 - Present
Mudbug Media July 2002 - June 2014
Skills
Ruby on Rails, Ruby, Git, Distributed Systems, MySQL, PHP, PostgreSQL, JavaScript, Software Engineering, Agile Methodologies, Scalability, Linux, RSpec, TDD, Chef, CoffeeScript, Web Development, Subversion, jQuery, Apache, Web Applications, Test Driven Development, Redis, MongoDB, Memcached, Backbone.js, Heroku, Angular.js, User Interface Design, Ubuntu, Awesomeness, AngularJS, Docker, Consul, Riak, Mobile Applications, WordPress
Education
Tulane University 1999 — 2003
BS, Computer Science, Mathematics
Zendesk November 2012 - Present
Bridges Rock Gym January 2012 - November 2012
Hatha Yoga Shala East Bay December 2011 - September 2012
Shunyata Yoga October 2011 - March 2012
Anthropologie 2011 - March 2012
Sound Station January 2006 - May 2007
WTV Video Producer June 2001 - December 2002
Teatro da Lagoa (Lagoa Theater) October 2000 - June 2001
American Chamber of Commerce, Rio de Janeiro, Brazil February 1997 - December 1997
Skills
Clients Needs..., Opportunity..., Product Branding, Skills in windows, Ms..., Wellness, Health, Merchandising, Customer Relations, PowerPoint, Portuguese, Customer Service, Microsoft Excel, Microsoft Office, Wordpress, Multilingual, Spanish, Facebook, WordPress, Public Relations, Advertising, Yoga, Sales Channel..., Market Research, Marketing, CRM, Marketing Strategy
Education
ESPM- Escola Superior de Propaganda e Marketing, Rio de 2001 — 2001
Extension Course in Marketing and Sales, Marketing and Sales
San Diego Mesa College 2000 — 2001
Extension Marketing Cousre, Planning for Branding
FACHA- Faculdades Integradas Helio Alonso - Rio de 1997 — 2001
B.A, Communications; Publicity & Advertising
UC Berkeley Extension
Zendesk August 2014 - Present
Volusion February 2013 - July 2014
Volusion January 2011 - February 2013
Volusion September 2010 - January 2011
Volusion June 2008 - September 2010
Clear Span Media August 2007 - June 2008
Lipinski Designs January 2006 - June 2007
Skills
User Experience, User Interface Design, E-commerce, Web Design, Web Analytics, Interaction Design, Google Analytics, SEO, Dreamweaver, User Interface, CSS, WordPress, SEM, Usability, Information Architecture, Online Marketing, Web Development, Digital Marketing, PHP, CMS, User Experience Design, Web Standards, HTML, jQuery, Email Marketing, Google Adwords, HTML 5, Flash, Adobe Fireworks, User-centered Design, Style Guides, Design Guidelines, Photoshop, Usability Testing, Agile Methodologies, Software Design, Branding & Identity, Identity Guidelines, Illustrator, Illustration, Typography, SASS, CSS3, Conversion Optimization, PPC, Social Media Marketing, Social Media, Interactive Advertising, Online Advertising, Visual Design
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Science (B.S.), Interactive Advertising
Tesla Motors February 2013 - Present
AppDirect May 2012 - January 2013
Zendesk September 2011 - April 2012
The Mongan Group March 2008 - September 2011
Self Edge February 2011 - July 2011
MetaLab February 2011 - April 2011
Save Khaki September 2009 - October 2010
Evil Monito February 2009 - October 2009
Protiviti September 2005 - March 2008
Skills
Social Media Marketing, Copywriting, Content Strategy, Marketing Strategy, Creative Direction, Digital Marketing, Online Marketing
Education
University of Arizona, Eller College of Management 2001 — 2005
BSBA, Accounting
Zendesk October 2012 - Present
iTech Sonoma January 2012 - Present
Apple 2007 - 2012
The Collective Agency January 1996 - December 2006
OnElectronic January 1996 - January 2006
Skills
Apple Certified Mac..., International..., Author of Popular Blog, Recording Artist /..., Amateur Photographer, New & Emerging..., Testing &..., Application..., Systems & Network..., Mac & Windows Platforms, Systems..., User Training & Support..., Disaster Recovery..., Problem..., Network Connectivity..., Client Needs Fulfillment, Business Process..., Help Desk Support, Troubleshooting, Technical Support, Networking, Technology Needs..., Disaster Recovery, Mac, Entertainment, Business Process..., iOS, Computer Repair, OS X, Logic Pro, Customer Support, Music
Education
University of Central Florida 1994 — 1996
Bachelor of Arts (B.A.), Motion Picture Technology
Seminole State College 1987 — 1993
Associate of Arts (A.A.), Literature
Zendesk January 2013 - Present
Zendesk January 2013 - March 2015
Trendulate September 2012 - December 2012
AppInventor.org June 2012 - December 2012
University of San Francisco January 2010 - December 2012
Quesada Gardens Initiative August 2011 - December 2011
Quality Planning Corporation May 2010 - August 2010
Skills
C, Java, Python, JavaScript, Web Development, jQuery, HTML 5, Programming, Eclipse, Linux, MySQL, SQL, XML Schema, Software Development, REST, Distributed Systems, MongoDB, NoSQL, iOS development, PHP, JSON, HTTP, Ruby on Rails, Backbone.js, Node.js, JavaScript Libraries, JavaScriptMVC
Education
University of San Francisco 2010 — 2012
Bachelor of Science, Computer Science, 3.6
The University of Georgia
Bachelor of Arts (B.A.), Anthropology and Evolutionary Biology, 3.8
InterVarsity Christian Fellowship/USA September 2015 - Present
LinkedIn August 2013 - September 2015
Zendesk May 2012 - August 2012
Cisco Systems June 2011 - August 2011
De Anza Cupertino Aquatics June 2008 - August 2008
Skills
Ruby on Rails, Python, Java, Scala, Git, SQL, RDBMS, Product Management, Play Framework, SaaS, Enterprise Software, Agile Methodologies
Education
University of California, Berkeley 2009 — 2013
BA, Computer Science
Zendesk July 2015 - Present
One Kings Lane May 2014 - July 2014
I Shot Him October 2011 - May 2014
E Fabrication July 2009 - October 2011
Marmol Radziner + Associates July 2008 - July 2009
William Massie Studio June 2007 - June 2008
Skills
Interaction Design, User Experience, Graphic Design, Research, User Interface Design, Concept Development, Architecture, Sketching, Illustration, Art Direction
Education
Rhode Island School of Design 2003 — 2008
Bachelor of Architecture (BArch), Architecture
OpenDNS October 2014 - Present
OpenDNS January 2014 - October 2014
OpenDNS April 2013 - December 2013
Zendesk March 2012 - April 2013
ON24 February 2011 - March 2012
Sharp Business Systems January 2008 - July 2010
Skills
Enterprise Software, Sales, Information Security, Network Security, Sales Process, SaaS, Solution Selling, Sales Operations, Strategic Partnerships, Cloud Computing, Cold Calling, Team Building, Account Management, CRM, New Business Development, Customer Service, Direct Sales, Professional Services, Start-ups, B2B, Software Licensing
Education
Saint Mary's College of California 2008 — 2010
MBA, Finance
University of Nevada-Las Vegas 2001 — 2005
B.S., Economics
Weebly 2015 - Present
Zendesk 2012 - 2015
Adobe Systems 2010 - 2012
OPSWAT 2009 - 2010
University of California, San Francisco 2007 - 2009
Colour Press 2005 - 2007
Skills
HTML 5, JavaScript, jQuery, Git, Software Quality..., Mobile Applications, Flash, Scrum, Ember.js, Meteor, Software Development, Graphic Design, Web Design, Web Development, User Interface Design, Android, iPhone development, Painting, Photoshop, Dreamweaver, Illustrator, PHP, C++, Objective-C, Java, HTML5, HTML + CSS, ActionScript, Public Speaking
Education
San Francisco State University
M.S., Computer Science
San Francisco State University
B.S., Computer Science
San Francisco State University
B.A., Graphic Design
DockYard August 2010 - Present
Democratic National Committee October 2009 - July 2010
Zendesk May 2009 - August 2009
Rakuten September 2008 - May 2009
Skills
Ember.js, Elixir, Ruby on Rails, Ruby, Test Driven Development, Open Source, JavaScript, jQuery, Git, PostgreSQL, Web Development, Software Development, SQL, CSS, Web Applications, Linux, HTML, Agile Methodologies, CoffeeScript, REST, Project Management, Team Leadership, HTML 5, Software Engineering, HTML + CSS, Distributed Team..., RSpec, Heroku
Education
Providence College 1999 — 2003
Computer Science
Xaverian
Zendesk July 2013 - Present
Wells Fargo November 2010 - March 2013
3Qi Labs September 2012 - February 2013
Skills
Problem Solving, Ruby, Ruby on Rails, JavaScript, SQL, Test Automation, WebDriver
Education
App Academy 2013 — 2013
UC Berkeley 2006 — 2010
Bachelor of Science (BS), Mechanical Engineering
Zendesk October 2014 - Present
Zuora September 2013 - October 2014
Zuora June 2012 - September 2013
Atos International April 2011 - August 2011
LaSer Group July 2010 - September 2010
Skills
Java, EJB, Open Source Software, Android, MySQL, Ruby on Rails, JEE, Unix Shell Scripting, Tomcat, Amazon Web Services..., Cloud Computing, JBoss Application Server, Maven, Ant, Mercurial, Git, Java Enterprise Edition
Education
San Jose State University 2011 — 2012
Master of Sciences, Software Engineering
ESME Sudria 2006 — 2011
Diplôme d'ingénieur, Systèmes d'Information
Zendesk August 2015 - Present
Prosper Marketplace December 2014 - August 2015
Asana June 2013 - November 2014
Asana August 2011 - June 2013
Kearns & West April 2011 - August 2011
Yocha Dehe Wintun Nation June 2009 - January 2011
UC Davis September 2008 - December 2010
Native American Language Center, UC Davis January 2010 - April 2010
Cross-Cultural Center, UC Davis September 2007 - June 2009
Stanford Humanities Center October 2005 - September 2007
Skills
Community Outreach, Editing, Research, Leadership, Program Management, PowerPoint, Management, Microsoft Excel, Administrative..., Newsletters, Team Building, Curriculum Development, Proposal Writing, Event Planning, Copywriting, Nonprofits, Public Speaking
Education
University of California, Berkeley 2013 — 2014
Professional Series, Facilities Management
University of California, Davis 2007 — 2010
MA, Native American Studies
Stanford University 2000 — 2005
BA, Native American Studies
Stockdale High School 1996 — 2000
Zendesk March 2015 - Present
Discovery Girls, Inc. June 2011 - August 2011
The Costume Bank of Los Altos September 2009 - June 2011
Skills
Microsoft Word, Adobe Creative Suite, Journalism, Photoshop, Photography, Digital Photography, InDesign, Proofreading
Education
Northwestern University 2015 — 2016
Master’s Degree, Journalism
Northwestern University 2012 — 2016
Bachelor’s Degree, Journalism and Marketing Communications
Archbishop Mitty High School 2008 — 2012
High School
Zendesk October 2014 - Present
Bazaarvoice July 2013 - October 2014
Bazaarvoice March 2011 - June 2013
ICG Commerce (acquired by Accenture) August 2010 - March 2011
ICG Commerce January 2009 - August 2010
ICG Commerce January 2008 - January 2009
ICG Commerce May 2007 - January 2008
The Wright Track Consulting Company August 2006 - September 2007
Starbucks 2004 - 2007
Skills
Program Management, Project Management, Change Management, Supply Chain, Supply Chain Management, Business Process..., Strategy, SaaS, Business Process, Leadership, Management, Procurement, Analytics, Sourcing, SDLC, Solution Architecture
Education
The University of Texas at Austin 1998 — 2003
BS, Communications
William Howard Taft High School
Zendesk January 2015 - Present
Triage Consulting Group May 2014 - December 2014
Triage Consulting Group August 2012 - May 2014
DemandTec June 2011 - August 2011
Keiretsu Forum July 2010 - December 2010
Skills
PowerPoint, Social Media, Public Speaking, Research, Social Networking, Microsoft Excel, Community Outreach
Education
University of California, Berkeley 2008 — 2012
B.A, Economics
Square July 2015 - Present
Zendesk June 2013 - July 2015
KPMG US June 2011 - July 2013
Purple PR November 2010 - January 2011
Skills
Accounting, Microsoft Excel, Social Media, Finance, Salesforce.com, Financial Accounting, PowerPoint, Facebook, Microsoft Word, Outlook, Financial Analysis, External Audit, Analysis, Financial Reporting, US GAAP, Access, Tax, Research, Data Analysis, QuickBooks, Corporate Tax, Auditing, Financial Modeling, Xactly Incent, Quora
Education
Santa Clara University - Leavey School of Business
Bachelor of Commerce, Accounting
Santa Clara University
Bachelor of Science, Commerce; Accounting
Zendesk September 2014 - Present
Forbidden Peak Films July 2014 - Present
ClearSlide, Inc. November 2012 - June 2014
Team Awesome Films March 2009 - June 2014
Oracle - RightNow December 2010 - October 2012
Xactly Corporation November 2007 - July 2010
SonicWALL January 2006 - August 2007
Skills
Solution Selling, SaaS, Lead Generation, Enterprise Software, Sales Enablement, Management, Sales, Professional Services, Salesforce.com, Sales Management, Sales Process, Cloud Computing, CRM, ClearSlide, Collaboration, Direct Sales, Selling, Go-to-market Strategy, Cold Calling, Start-ups
Education
Siena College
B.A., Political Science
Zendesk January 2015 - Present
UC Berkeley Information Services and Technology January 2014 - December 2014
Zendesk May 2014 - August 2014
National Writing Project September 2013 - December 2013
UC Berkeley August 2013 - December 2013
Skills
Ruby on Rails, Ember.js, AngularJS, JavaScript, HTML, CSS, jQuery, CoffeeScript, Node.js, Socket.io, Redis, React, Backbone.js, SQL, Ruby, Python, C, C++, Java, Matlab, SASS, PHP, Scheme, Scratch, Git, OS X, Windows, Linux, Agile Methodologies
Education
University of California, Berkeley 2010 — 2014
Bachelor of Science (B.S.), Electrical Engineering and Computer Science
Zendesk July 2015 - Present
Zendesk August 2011 - Present
Wells Fargo & Company June 2009 - July 2011
Wells Fargo & Company June 2009 - July 2011
Wells Fargo & Company June 2009 - July 2011
Deloitte September 2004 - June 2009
Deloitte & Touche, LLP September 2004 - June 2009
Deloitte & Touche, LLP September 2004 - June 2009
Skills
SEC filings, Sarbanes-Oxley Act, Financial Analysis, GAAP, Accounting, Internal Controls, Auditing, Assurance, Big 4, Management
Education
University of California, San Diego 2000 — 2004
Management Science, Accounting
Universidad de Sevilla 2003 — 2003
Economics/ Business
The London School of Economics and Political Science (LSE) 2002 — 2002
Economics
London School of Economics
Universidad de
Zendesk February 2015 - Present
Dropbox November 2013 - February 2015
Sold. June 2013 - November 2013
Lynx, Inc. October 2012 - May 2013
Town Sports International September 2011 - October 2012
Skills
Research, Writing, Teaching, Social Media, Spanish, Editing, Customer Service, Tutoring, Teamwork, Community Outreach, Training, Marketing
Education
University of Massachusetts at Lowell 2009 — 2010
Bachelors, History, Graduated Cum Laude
Northeastern University 2009 — 2009
American History (United States)
Syracuse University 2007 — 2009
American History (United States)
CENTRAL CATHOLIC HIGH SCHOOL 2003 — 2007
Zendesk March 2015 - Present
Zendesk May 2014 - March 2015
Academy of Art University April 2012 - April 2014
Bananaberry 2010 - 2011
Skills
Higher Education, Student Affairs, Research, Public Speaking, Photoshop, Adobe Creative Suite, Salesforce Training, Microsoft Excel, PeopleSoft, Portfolio Management, Sales, Strategic Financial..., Project Management, Organizational..., Enrollment Management, Student Financial Aid
Education
San Francisco State University 2008 — 2011
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Marketo April 2015 - Present
BlueStacks June 2014 - December 2014
Zendesk April 2014 - June 2014
Advent Software June 2013 - September 2013
Hmong Student Union June 2012 - June 2013
Apptera June 2012 - September 2012
Charged Particles Management September 2011 - December 2011
Stanford University June 2011 - September 2011
Stanford University September 2010 - June 2011
Stanford University September 2009 - March 2010
Skills
Social Media, Advertising, Marketing Communications, Social Media Marketing, Photoshop, Microsoft Office, Marketing, Volunteer Management, Research, Leadership, Salesforce.com, Marketing Strategy, Online Advertising, Public Relations, Strategic Planning, Event Management, Microsoft Excel, PowerPoint, Email Marketing, Market Research, Program Management, Community Outreach, Fundraising, Management, Microsoft Word
Education
Stanford University 2009 — 2013
Bachelor of Arts (B.A.), International Relations
Princeton University 2008 — 2008
N/A, N/A
Taylor Morrison August 2015 - Present
Zendesk May 2013 - August 2015
Price Waterhouse Coopers September 2010 - April 2013
Skills
Accounting, Microsoft Excel, Financial Reporting, Financial Accounting, Auditing
Education
University of Arizona 2005 — 2009
Bachelor's Degree, Business Admistration
Santa Clara University 2009 — 2009
Certificate of Advanced Accounting Proficiency
Zendesk October 2015 - Present
Zendesk December 2014 - September 2015
Google November 2013 - November 2014
Symantec April 2013 - October 2013
Intrax February 2009 - February 2011
Oceania Moda Praia January 2008 - January 2009
Richards (Shopping Iguatemi, São Paulo) May 2007 - January 2008
Skills
Development of Sales, Sales, Customer Satisfaction, Salesforce.com, Management, Google Apps, Market Research, Zendesk, SaaS, Customer Service, Trade Shows, Customer Support, Customer Engagement, Customer Insight
Education
University of California, Berkeley 2011 — 2012
Certificate in Marketing, Marketing/Marketing Management, General
Universidade Anhembi Morumbi 2003 — 2006
Fashion Merchandising, Fashion Merchandising
Fine Citizens May 2015 - Present
Start Up Weekend - Columbus August 2015 - August 2015
The Ohio State University Office of Student Life August 2011 - May 2015
ASUS April 2015 - April 2015
Zendesk June 2014 - August 2014
Skills
Typography, Motion Graphics, Graphic Design, Visual Communication, Graphics, Illustration, User Experience, Branding & Identity, Web Design, Illustrations, Adobe Suite, Design Research, Collaboration, Information Design, Wayfinding, Adobe Creative Suite, Corporate Identity, User Interface, Layout, Interaction Design
Education
The Ohio State University 2010 — 2015
B.S.D, Visual Communication Design
The Ohio State University 2010 — 2015
Bachelor of Science in Design, Visual Communication Design
Zendesk February 2015 - Present
Zendesk February 2014 - April 2015
Virgin America April 2013 - January 2014
Yesmail June 2011 - April 2013
Acxiom Digital September 2010 - June 2011
SCU Ruff Riders March 2009 - March 2010
REO Professors, Inc September 2009 - October 2009
Auxiliary Services April 2008 - September 2008
Barista. Bon Appétit Dining Services January 2007 - June 2008
Skills
Email Marketing, Strategy, Project Management, Responsys Interact, Data Analysis, Salesforce.com, Eloqua, YesMail Enterprise, MailChimp, Management, Project Coordination, Event Planning, Acxiom Impact-X, Pardot, Digital Marketing, Advertising, Cross-functional Team..., Event Management, Sports Marketing, E-commerce, Sales, Training, Social Media, Basecamp, Copywriting, Facebook, Time Management, Analysis, Client Services, Event Marketing, Cross-functional..., Basic HTML coding, New Program Launches, Launching New Programs, B2B Marketing, B2B Marketing Strategy
Education
Santa Clara University 2006 — 2010
Bachelor of Science, Commerce (Finance) Degree
Santa Clara University - Leavey School of Business 2006 — 2010
B.S.C., Finance
Zendesk August 2013 - Present
Playworks San Francisco 2012 - Present
Wiley 2006 - Present
Bluewolf May 2011 - July 2013
Kao Consulting Inc. 2005 - 2012
Reputation.com 2010 - 2011
DealBase.com 2008 - 2010
CNET Networks 2007 - 2008
HowToDoThings.com 2006 - 2007
salesforce.com 2004 - 2006
Skills
Salesforce.com, Product Management, Product Marketing, Start-ups, Agile Methodologies, Google Apps, Business Strategy, Business Process..., B2B, Enterprise Software, Cloud Computing, Cloud Applications, SaaS, CRM, Project Management, Management Consulting, Solution Selling, Sales Process, Entrepreneurship, Analytics, Professional Services, PaaS, Business Analysis, Consulting, Strategy, Cross-functional Team..., Strategic Planning, Strategic Partnerships, Business Development, Management, Competitive Analysis, Business Process, SEO, Online Advertising, Email Marketing
Education
Stanford University Graduate School of Business 1999 — 2001
MBA
University of California, Berkeley
BS
Mountain Hardwear July 2015 - Present
GuideAdvisor November 2012 - Present
Cruise Automation, Inc. October 2014 - July 2015
Zendesk February 2014 - April 2014
Parenting Now January 2013 - June 2013
Emerald Media Group November 2012 - June 2013
University of Oregon Performance Team June 2012 - June 2013
Pistol & Stamen June 2011 - August 2011
Alpine Meadows Ski Resort November 2007 - March 2008
Global Model United Nations November 2007 - December 2007
Skills
French, Social Media, PowerPoint, Research, Public Relations, Writing, English Literature, Creativity, Communication Skills, Event Planning, International Relations, Microsoft Office, Microsoft Word, Microsoft Excel, Psychology, English language skills
Education
University of Oregon 2009 — 2013
Bachelor of Arts (B.A.), Psychology & English Language and Literature/Letters; minor: French
San Francisco State University
Certificate, Social Media Marketing
The American School of Paris 2005 — 2007
International Baccalaureate
Tudor Hall School
Kahuna January 2015 - Present
Zendesk March 2012 - January 2015
Deem, Inc. November 2011 - March 2012
Nominum January 2011 - July 2011
Castilleja School January 2007 - December 2010
Stanford University August 2002 - December 2006
Salesforce.com May 2000 - November 2001
Oracle Corporation 1997 - 2000
PricewaterhouseCoopers 1994 - 1997
Skills
Start-ups, Behavioral Interviewing, SaaS, Talent Management, College Recruiting, Applicant Tracking..., Salesforce.com, Leadership, Management, CRM, Strategy, Recruiting, Team Leadership, Talent Acquisition, Coaching, Human Resources, Social Networking, Business Development, Staff Development, Consulting, Training, Technical Recruiting, Compensation, Global Talent..., Professional Mentoring, Hiring, Employee Benefits
Education
Stanford University 1990 — 1994
BA, Economics
Zendesk February 2015 - Present
Zendesk May 2014 - Present
Mondo (Formerly known as the IT Resourcing Practice of Bluewolf) December 2013 - April 2014
Mondo (Formerly known as the IT Resourcing Practice of Bluewolf) September 2013 - December 2013
Skills
Sales, Salesforce.com, Sales Management, Sales Operations, Account Management, New Business Development, Sales Presentations
Education
University of Nevada-Reno 2008 — 2013
Business, Marketing
Santa Barbara City College 2007 — 2008
Zendesk April 2015 - Present
CAST February 2014 - February 2015
Globant February 2013 - September 2013
Novatus Incorporated March 2008 - December 2012
AllianceBernstein October 2006 - February 2008
Accenture 2004 - 2006
Johnson & Johnson August 2002 - July 2004
Navtrans International Tradeshow Logistics 1997 - 2001
Skills
SaaS, Enterprise Software, Business Development, Lead Generation, Integration, Change Management, Strategic Sourcing, Management Consulting, Contract Management, Supply Chain Management, Marketing Strategy, Sales Operations, Strategy, Business Process..., Contract Negotiation, Outsourcing, Sourcing, Vendor Management, Management, Process Improvement, Business Strategy, Cloud Computing, Software Industry, Executive Management, CRM, Cross-functional Team...
Education
Universität Konstanz 2000 — 2001
Master of Arts (M.A.), German / International Business
Rutgers University 1994 — 1999
Bachelor of Arts (B.A.), International Business - German as 2nd Language
St John Vianney High School
Autopilot HQ February 2015 - Present
Zendesk September 2013 - February 2015
EQIS September 2012 - August 2013
salesforce.com November 2011 - April 2012
Caprii Media September 2008 - November 2011
SunPower Corporation July 2008 - August 2008
Dave Kregel Tennis Academy April 2005 - May 2008
Skills
Online Marketing, Social Media Marketing, Sales, Marketing, PowerPoint, Sales Funnels, Salesforce, Web Design, Wed Development, Webinars, SEO, Microsoft Office, Microsoft Excel, Photoshop, Lead Generation, Online Lead Generation, Email Marketing, Google Analytics, Data Analysis, SEM, Web Analytics, Marketing Strategy, Salesforce.com, Advertising, Leadership, Social Networking, HTML, Social Media, Start-ups, Market Research, Marketing Communications, Strategy, Web Marketing, Dreamweaver, Facebook, Graphic Design, Online Advertising, Content Management, Nurturing, Content Strategy, Management, Digital Marketing
Education
University of California, Berkeley 2007 — 2011
Economics
Hebrew Academy of San Francisco
Zendesk January 2015 - Present
Shoutlet July 2013 - January 2015
Launch Digital Marketing August 2012 - July 2013
Launch Digital Marketing June 2012 - October 2012
Launch Digital Marketing February 2012 - September 2012
University of Wisconsin-Madison August 2007 - May 2008
Sprint Nextel January 2007 - January 2008
Skills
SEO, Sales, Social Media, Customer Service, Leadership, SEM, Microsoft Office, Time Management, Email Marketing, Electronic Mail..., Event Management, Research, Multi Tasking, Web Marketing, Marketing, Open Office, Air Force, Friendliness, Salesforce.com, CRM, Google Docs, Shoutlet, Tennis Elbow, Online Marketing, Social Media Marketing, Zendesk, Digital Marketing, Management
Education
University of Wisconsin-Madison 2005 — 2009
Bachelor of Science, Bachelor of Arts, History, Political Science
The American University in Cairo 2008 — 2008
Near and Middle Eastern Studies
Zendesk November 2014 - Present
AdRoll November 2013 - October 2014
Anchor & Hope Restaurant July 2012 - September 2013
Gerding Edlen Management July 2008 - July 2012
AM Northwest, KATU Channel 2, ABC Affiliate January 2008 - March 2008
Skills
Management, Marketing, Customer Service, Social Networking, Training, Sales, Time Management, Team Building, Teamwork, Interviews, Customer Satisfaction, Event Planning, Event Management, Online Advertising, Budgets, Email Marketing, Project Management, Business Process...
Education
Portland State University
Bachelor of Science, Communication Studies, GPA: 3.90
Zendesk December 2014 - Present
Venmo March 2014 - October 2014
Connery Consulting LLC August 2011 - February 2014
Goodreads.com October 2012 - October 2013
Zendesk August 2011 - July 2012
Google 2011 - 2011
Mashery 2010 - 2011
Applied Geomechanics 2008 - 2010
Education
University of California, Berkeley 2005 — 2007
Bachelor of Arts
Orange Coast College 2003 — 2005
Associate's degree
Scripps Ranch High School 1999 — 2003
Transfer Literary Magazine June 2015 - Present
Zendesk June 2015 - Present
Urban Services YMCA January 2015 - May 2015
Transfer Magazine December 2014 - May 2015
California Poets In The Schools August 2014 - December 2014
MP Publishing September 2013 - December 2013
Skills
Writing, Technical Writing, Project Management, Editing, Creative Writing, Marketing, Communication
Education
San Francisco State University 2012 — 2016
Bachelor of Arts (B.A.), Technical Professional Writing (emphasis in Information Systems), Creative Writing
San Francisco State University 2012 — 2016
Technical Professional Writing, Creative Writing, Professional, Technical, Business, and Scientific Writing, Creative Writing
Zendesk February 2015 - Present
Change.org June 2014 - February 2015
Twitter September 2011 - June 2014
Electronic Arts July 2007 - September 2011
Shell Oil Products U.S. March 2006 - July 2007
Universal Pictures February 2005 - February 2006
Shell Chemical LP January 2002 - January 2005
Skills
Talent Management, Performance Management, Succession Planning, Change Management, Employment Law, Leadership, Employee Relations, Cross-functional Team..., Strategy, Personnel Management, Labor Relations, HR Strategy, Leadership Development, Compensation Strategy, Human Resources, Mergers & Acquisitions, Talent Acquisition, HRIS, Workforce Planning, Recruiting
Education
University of Illinois at Urbana-Champaign 2000 — 2001
MHRIR, Masters of Human Resources and Industrial Relations
University of Arizona 1995 — 1999
BA, Psychology
Zendesk August 2014 - Present
Alvarez & Marsal February 2012 - June 2014
Moss Adams LLP May 2010 - January 2012
Alvarez & Marsal June 2006 - December 2009
Deloitte January 2005 - July 2005
Skills
Management Consulting, Financial Analysis, Financial Modeling, Business Strategy, Leadership, Entrepreneurship, Project Management, Integration
Education
Bainbridge Graduate Institute 2008 — 2011
MBA, Sustainable Business
University of Miami 2002 — 2006
BBA, Accounting
Zendesk June 2015 - Present
Freelancer February 2015 - Present
Dev Bootcamp October 2014 - February 2015
Uniquify Inc January 2013 - September 2014
Revel Systems April 2012 - January 2013
Federal Reserve Bank of San Francisco June 2011 - September 2011
Skills
Electrical Engineering, Networking, Engineering, Ruby on Rails, JavaScript, AJAX, jQuery, CSS, Debugging, AngularJS, Git, HTML, Databases, Web Development, HTML5, Ruby
Education
Dev Bootcamp 2014 — 2015
Web Development & Design
San Francisco State University 2005 — 2011
BS, Electrical Engineering
Zendesk July 2014 - Present
Zendesk June 2011 - July 2014
Goldman Sachs February 2010 - June 2011
University of California, Santa Barbara September 2009 - December 2009
TeamF1 June 2009 - September 2009
UCSB March 2009 - June 2009
Institute of Crustal Studies(UCSB) January 2009 - March 2009
University of California, Santa Barbara 2008 - 2009
Embedded Infotech April 2007 - June 2007
Skills
Java, Ruby, Ruby on Rails, C, Distributed Systems, Hadoop, Programming, Algorithms, XSLT, Scalability, Operating Systems, Git, JavaScript, Linux, REST
Education
University of California, Santa Barbara 2008 — 2009
MS, Computer Science
National Institute of Technology Warangal 2004 — 2008
B.Tech, Computer Science
Gowtham junior college
Zendesk January 2014 - Present
Epic July 2011 - August 2013
CMC Consultants 2010 - 2011
Skills
Technical Writing, Technical Documentation, Editing, Release Notes, User Guide Creation, Online Help, Customer Communication, Healthcare Information..., Women's Health, Women's Issues, Context-sensitive Help, Content Management, Interviewing Subject..., Instructional Manuals, Software Documentation, Support Documentation, Writing
Education
Northwestern University 2009 — 2011
Bachelor's degree, Psychology and Ethnic, Cultural Minority, Gender, and Group Studies
New York University 2007 — 2008
Zendesk June 2015 - Present
Zendesk June 2015 - Present
Principal Builders, Inc. 2014 - Present
Lindquist, von Husen & Joyce 2013 - Present
Cesar Chavez Student Center January 2012 - Present
Alpha Phi International Fraternity January 2013 - Present
Clean Power Finance April 2015 - June 2015
Skills
Accounting, Budgets, Strategic Planning, Writing, Team Leadership, Microsoft Office, Microsoft Excel, Cloud Applications, Financial Accounting, Microsoft Word, Finance, Access, Outlook, Financial Analysis, Accounts Payable, Management, PowerPoint
Education
San Francisco State University 2010 — 2015
Bachelor of Science (BS), Accounting
Zendesk September 2015 - Present
Deloitte Services LP July 2014 - September 2015
ICMI January 2013 - July 2014
ICMI August 2012 - January 2013
Vocus February 2012 - November 2012
iContact June 2008 - February 2012
Aegis Philippines/PeopleSupport August 2007 - June 2008
Aegis Philippines/PeopleSupport October 2004 - August 2007
Aegis PeopleSupport Philippines Inc. March 2003 - October 2004
Level 3 Communications (Genuity) March 2001 - March 2003
Skills
Customer Experience, Customer Satisfaction, Global Operations, Customer Retention, Strategic Partnerships, Technical Support, Customer Acquisition, Team Building, Customer Support, Vendor Management, Leadership, Account Management, CRM, Strategy Execution, SaaS, Salesforce.com, Strategy, Start-ups, Call Centers, Social Networking, Strategic Planning, Executive Management, Customer Service, Workforce Management, Outsourcing, Email Marketing, Telecommunications, E-commerce, Lead Generation, Management, Performance Management, Networking, Online Marketing, Social Media Marketing, Direct Marketing, Call Center, Social Media, Business Intelligence, Product Management, Analytics, Sales Operations, Product Marketing, Marketing, Mobile Devices
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2002 — 2006
MBA, Global Business
University of Wisconsin-Madison 1990 — 1994
JBA and BA, Journalism and Public Relations
Hortonville High School 1986 — 1990
Zendesk December 2014 - Present
Arkadin December 2010 - Present
CrowdFlower March 2014 - December 2014
Arkadin April 2008 - January 2011
IKON Office Solutions 2007 - 2007
Carlson Marketing Group 2001 - 2001
Skills
Solution Selling, Salesforce.com, Unified Communications, Video Conferencing, Webinars, Saleforce.com, Account Management, Direct Sales, SaaS, Business Development, Contract Negotiation, Key Account Mangement, Lead Generation, Selling, Strategic Partnerships, Sales Process, Managed Services, Cold Calling
Education
The University of New Mexico - Robert O. Anderson School of Management 2003 — 2005
Bachelor's degree, Business Management
Zendesk August 2015 - Present
Fisher Investments February 2013 - August 2015
Sysco June 2010 - February 2013
Gallo Sales Company September 2008 - June 2010
Casa Orinda March 2005 - September 2008
Skills
Marketing, Customer Service, Microsoft Excel, Account Management, Strategy, Cold Calling, Sales Operations, CRM, Sales, Sales Management, Restaurants, Management, Microsoft Office, Social Media, PowerPoint, Leadership, Salesforce.com, Social Networking, Microsoft Word
Education
Saint Mary's College of California 2004 — 2008
Bachelor of, Economics and Business Administration
Zendesk February 2015 - Present
Zendesk June 2013 - Present
Zendesk April 2012 - June 2013
Wix.com December 2011 - April 2012
Wilde Meyer Gallery September 2008 - August 2011
g2 Gallery July 2007 - September 2008
Skills
Zendesk, Black Box Testing, White Box Testing, Troubleshooting, Test Planning, Bug Tracking, Escalation Process, Scrum, Confluence, JIRA, Github, Capybara, CSS, HTML, Drawing, Illustration, Storyboarding
Education
Northern Arizona University
BA, Art History
Trifacta December 2014 - Present
Zendesk March 2014 - November 2014
Imperva January 2013 - March 2014
iPass June 2012 - December 2012
PreCise Construction May 2010 - August 2011
Skills
Lead Generation, Salesforce.com, Sales, Cold Calling, Marketing, Sales Operations, Enterprise Software, Sales Process, Management, Solution Selling, Cloud Computing, CRM, SaaS, Sales Management, RainKing, Gmail, Microsoft Excel, Program Management, Leadership, Security, Direct Sales, Professional Services, Channel Partners, Account Management, Demand Generation, Strategic Partnerships, Data Mining, Customer Service, Customer Service...
Education
University of Arizona 2009 — 2012
Bachelors, General Studies
Saint Mary's College 2008 — 2009
Pre Business
Junipero Serra High School2004-2008 2004 — 2008
Zendesk April 2013 - Present
AKQA December 2011 - April 2013
VSC Consulting August 2011 - November 2011
Skills
Digital Marketing, Social Media Marketing, Facebook Marketing, PPC, SEM, Google Adwords, MSN AdCenter, Omniture, YouTube, Public Relations, Display Advertising, Salesforce.com, Multi-Channel Analytics, Multi-channel Marketing, Google Analytics, Online Marketing, Online Advertising, Marketing
Education
San Jose State University 2007 — 2010
Business Administration, Marketing
Host Analytics Inc January 2015 - Present
Zendesk January 2014 - December 2014
Zendesk May 2012 - December 2013
Rearden Commerce February 2011 - April 2012
Salesforce.com February 2009 - February 2011
Salesforce.com August 2007 - February 2009
Creative Science Systems May 2006 - May 2007
Creative Science Systems May 2004 - April 2006
Creative Science Systems February 2004 - April 2004
Skills
Public Speaking, Presenter, Direct Sales, Training & Development, Channel Management, Salesforce.com..., Zendesk, Expense Management, Product Demonstration, CRM, Strategic Partnerships, Strategy, Employee Training, Salesforce.com, Channel Partners, Enterprise Software, Cloud Computing, Business Development, SaaS, Sales Operations, Sales Process, Competitive Analysis, Go-to-market Strategy, Humorist, Comedian
Education
San Jose State University 2002 — 2004
BA, Mass Communications
Zendesk April 2012 - Present
Agora Games December 2010 - December 2011
ITA Software June 2010 - August 2010
Ojala, Inc. June 2008 - May 2010
MIT Media Lab June 2007 - August 2007
Skills
Ruby, Ruby on Rails, C, C++, Java, JavaScript, Databases, HTML, PHP, SQL, CSS, Git, Agile Methodologies, jQuery, Web Applications, Test Driven Development
Education
Rochester Institute of Technology 2008 — 2012
BS, Computer Science
Harvard Extension School 2007 — 2008
Mathematics
Belmont High School 2004 — 2008
Zendesk January 2015 - Present
Zendesk October 2013 - January 2015
Wilson Sonsini Goodrich and Rosati September 2008 - October 2013
Wilson Sonsini Goodrich & Rosati May 2007 - August 2007
The Bank of New York May 2006 - August 2006
Skills
Venture Capital, Securities Regulation, Securities Offerings, Corporate Law, Corporate Governance, Legal Advice, Start-ups, Public Company..., Acquisitions, Mergers, Mergers & Acquisitions, M&A experience, Corporate Finance, Licensing, Joint Ventures, Venture Financing, Intellectual Property
Education
New York University School of Law 2005 — 2008
J.D., Law
University of Leuven 2007 — 2007
Law
Prairie View A&M University
Computer Science
Zendesk April 2013 - Present
salesforce.com - desk.com November 2011 - March 2013
Patch.com November 2010 - November 2011
Sony Network Entertainment November 2008 - October 2010
IBM September 2007 - March 2008
Military.com / Monster Worldwide July 2006 - January 2007
Skills
Product Support, Web Content Management, Mobile Applications, Technical Support, Customer Support, JIRA, SaaS, zendesk, desk.com
Education
Santa Clara University
B.S., Computer Engineering
GGV Capital 2006 - Present
Opendoor February 2015 - Present
Synack, Inc. January 2015 - Present
HashiCorp October 2014 - Present
AlienVault September 2013 - Present
Domo, Inc. February 2013 - Present
Gridstore May 2012 - Present
SF Bay Area Positive Coaching Alliance October 2012 - Present
Zendesk September 2012 - Present
Nimble Storage August 2012 - Present
Skills
Start-ups, Online Marketing, Entrepreneurship, Online Advertising, Venture Capital, SaaS, Business Expansion, Software
Education
Stanford University Graduate School of Business 1995 — 1997
MBA
Stanford University 1987 — 1991
B.A., Public Policy
Apple August 2014 - Present
Beats Music November 2013 - August 2014
Afar Media August 2011 - November 2013
BitBot Media 2011 - 2012
Zendesk January 2010 - March 2011
MINT December 2008 - February 2010
Panoctagon Inc December 2007 - December 2008
Roundpeg January 2008 - July 2008
California College of the Arts September 2005 - September 2006
Grooves Magazine 1999 - 1999
Skills
User Experience, Web Development, Product Design, CSS, JavaScript, HTML, Front-end, Information Architecture, jQuery, PHP, Ruby on Rails, MySQL, User Interface Design, XHTML, Web Design, Interaction Design, User-centered Design, HTML 5, Wordpress, Music Technology, Web Applications, Usability, Ruby, Adobe Creative Suite, WordPress, User Interface, Web Chat, Napping, Breakfast
Education
University of York 2006 — 2007
MA, Music Technology
University of California, Berkeley 2000 — 2002
BA, Interdisciplinary Studies
University of Southern California 1998 — 2000
Music Industry
Essess, Inc. March 2014 - Present
Zendesk December 2012 - January 2014
C3 Energy (Formerly Efficiency 2.0) January 2011 - November 2012
Efficiency 2.0 2008 - January 2011
Peeled Snacks 2004 - 2008
Traveler's Table January 2006 - December 2007
Skills
Ruby on Rails, Web Application Design, User Interface, Ruby, JavaScript, CSS, MySQL, User Experience, Web Development, Information Architecture, BDD, TDD, Agile Methodologies, REST, Git, HTML 5, Web Applications, PostgreSQL, RSpec, HAML, ActiveRecord, Cucumber, Rake, Pair Programming, System Administration, SQL, Open Source, JSON, Amazon Web Services..., Test Driven Development
Education
Oberlin College 1988 — 1992
BA
Zendesk January 2014 - Present
Zendesk October 2013 - December 2013
Zendesk January 2011 - September 2013
Basecamp (formerly 37signals) April 2010 - September 2010
Forget Computers January 2008 - May 2010
Apple October 2005 - January 2008
AIGA September 2004 - October 2005
Skills
Team Leadership, Teamwork, Time Management, Video, CRM, Solution Selling, Web Design, Sales Process, E-commerce, Strategic Partnerships, HTML, Programming, User Interface Design, Start-ups, iOS, Graphic Design, Mobile Devices
Education
Northeastern University 1996 — 2001
Bachelor of Science, Graphic Design
North Shore High School 1992 — 1996
Zendesk June 2015 - Present
Green Bay Packers August 2010 - Present
Lee & Associates Valuation and Consulting Services October 2014 - June 2015
Wisconsin Timber Rattlers February 2014 - October 2014
Kimberly-Clark May 2011 - February 2014
Green Bay Blizzard March 2011 - June 2011
PGA TOUR, Whistling Straits Golf Course, Sheboygan, WI August 2010 - August 2010
St. Norbert College Office of Admissions October 2009 - August 2010
Pacon Corporation May 2006 - August 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Social Media, Event Planning, Customer Service, Microsoft Office, Marketing, Social Media Marketing, Public Speaking, Marketing Communications, Event Management, Research, Community Outreach, Social Networking, Fundraising, Fire Eating, Leadership, Blogging, Facebook, Business Development
Education
St. Norbert College 2006 — 2010
Bachelor of Arts Degree, Communication
University of Limerick 2008 — 2009
Zendesk October 2014 - Present
Skills
Venture Capital, Software, SEM, Analytics, SaaS, PPC, Web Analytics, Product Management, Online Advertising, E-commerce, Enterprise Software, Start-ups
Education
University of California, Berkeley 2001 — 2004
PhD
University of California, Berkeley 1998 — 2001
MS
University of Arizona 1994 — 1998
BS
Benchmark May 2006 - Present
Twitter January 2009 - Present
Yelp! August 2006 - Present
New Relic September 2008 - Present
Zendesk July 2009 - Present
Hortonworks June 2011 - Present
Docker, Inc. (Formerly dotCloud, Inc.) April 2011 - Present
Elasticsearch September 2012 - Present
Quip October 2012 - Present
Zuora September 2007 - Present
Education
Stanford Business School 1998 — 2000
Master of Business Administration (MBA)
Stanford University 1990 — 1994
Bachelor of Arts (BA), Philosophy
Zendesk October 2014 - Present
Zendesk March 2013 - Present
Multiple August 2011 - March 2013
Facebook April 2007 - April 2011
SutherlandGold Group March 2006 - April 2007
Zeno Group August 2005 - February 2006
Ziff Davis Media August 2003 - July 2005
American Political Science Association November 2002 - August 2003
ZIff Davis Media May 1999 - September 2002
Statesman Journal October 1997 - April 1999
Skills
Strategic Communications, Media Relations, Content Strategy, Public Relations, Social Media Marketing, Crisis Communications
Education
Northwestern University 1992 — 1996
Bachelor of Science, Journalism
Northwestern University 1992 — 1996
Bachelor of Science, Journalism
BlackArrow May 2013 - December 2014
Zendesk March 2012 - April 2013
McAfee December 2008 - December 2011
Securify February 2008 - December 2008
Spectra-Physics as div of Newport Corp June 2002 - August 2007
Coherent January 1998 - November 2001
Exp.com 2000 - 2001
Ultratech Stepper 1993 - 1997
Skills
Databases, SAP, Oracle, Solaris, OLAP, MySQL, Data Warehousing, Linux, CRM, Software Development, SQL, Business Intelligence, HTML, Enterprise Software, Troubleshooting, SQL Tuning, Software Engineering, Database Administration, Sybase, Database Design, ETL, Unix, Performance Tuning, Management, PostgreSQL
Education
Peter the Great St.Petersburg Polytechnic University 1970 — 1976
MSEE, Power Grid
Duo Security July 2015 - Present
Sales Fight Club December 2012 - Present
Zendesk January 2015 - July 2015
Zendesk January 2014 - January 2015
Zendesk July 2012 - December 2013
Zendesk November 2011 - July 2012
Salesforce.com May 2009 - October 2011
Salesforce.com February 2008 - April 2009
Palm Inc. March 2007 - February 2008
ChannelForce Inc. April 2006 - March 2007
Skills
Salesforce.com, SaaS, Solution Selling, Sales Process, Sales Operations, Lead Generation, Sales, Strategy, Enterprise Software, Social Networking, Strategic Planning, Business Development, Training, PaaS, Business Intelligence, Web 2.0, Entrepreneurship, Direct Sales, Online Marketing, Partner Management, Strategic Partnerships, Product Development, Online Advertising, Program Management, Cloud Computing, Professional Services, Start-ups, Go-to-market Strategy, CRM, Account Management, Analytics, Networking, Sales Management
Education
University of Oregon 2003 — 2005
BS
University of Oregon - Charles H. Lundquist College of Business 2002 — 2004
Minor
Oregon State University 2000 — 2001
BS
Wilson High 1996 — 2000
Zendesk April 2015 - Present
Salesforce.com February 2014 - April 2015
Salesforce March 2013 - April 2015
Salesforce July 2010 - April 2015
GLCF Consulting 2007 - June 2010
Stanford Alumni Consulting Team 2009 - 2009
MyoKinesis November 2007 - 2009
Lenders Solutions October 1998 - May 2006
First American Corporation 1993 - 1998
Skills
Strategy, Product Marketing, M&A Integration, CRM, Cross-functional Team..., Marketing Strategy, Go-to-market Strategy, Analytics, Mergers, Marketing, Cloud Computing, Start-ups, Market Research, Salesforce.com, Enterprise Software, SaaS, Business Strategy, Leadership, Entrepreneurship, Strategic Partnerships, Business Development, Management, Mergers & Acquisitions, Product Management
Education
Stanford University Graduate School of Business 2006 — 2007
Master of Science, Management
University of Arizona 1988 — 1992
Bachelor of Arts
envoy February 2015 - Present
Zendesk January 2011 - January 2015
Huddle October 2010 - December 2010
salesforce.com April 2003 - August 2010
Skills
Salesforce.com, SaaS, Cloud Computing, CRM, Sales, Enterprise Software, Solution Selling, Lead Generation, Strategic Partnerships, Account Management
Education
San Francisco State University, College of Business 1999 — 2003
William S Hart High 1995 — 1998
Zendesk April 2011 - Present
Self-employed January 2006 - Present
VerticalResponse June 2009 - April 2011
Rapheld Consulting 2008 - 2009
Cinch 2008 - 2008
The Bay City Times 2006 - 2006
Ohio University 2004 - 2006
The Monitor 2005 - 2005
Silicon Graphics Inc. July 2002 - June 2004
WebMD March 1999 - March 2001
Skills
Ruby on Rails, Agile Methodologies, User Experience, Ruby, CSS, Photography, Git, Storytelling, JavaScript, Web Applications, Enterprise Software, CMS
Education
Ohio University 2004 — 2006
Masters, Photojournalism
University of California, Davis 1990 — 1993
Bachelor, International Relations
Zendesk April 2013 - Present
Shutterfly (Tiny Prints 11/2008 - 04/2011; acquired by Shutterfly) November 2008 - March 2013
Return Path (Habeas 10/2006 - 07/2008; acquired by Return Path) October 2006 - November 2008
Trust Benefits Online (startup by ATPA) July 2001 - October 2006
Associated Third Party Adminstrators (ATPA) October 1999 - July 2001
Associated Third Party Administrators (ATPA) September 1997 - October 1999
Skills
Linux, Databases, REST, System Administration, MySQL, PHP, XML, Product Management, Java, Scalability, Enterprise Software, Database Design, Agile Methodologies, Oracle, Start-ups, Cloud Computing, MongoDB, Performance Tuning, High Availability, Apache, Unix, Web Applications, Distributed Systems, Perl, Scrum, Software Development
Education
Oklahoma State University 1994 — 1997
Master of Science, Chemical Engineering
Osmania University 1990 — 1994
Bachelor of Technology (B.Tech.), Chemical Engineering
Zendesk June 2013 - Present
KPMG July 2004 - June 2013
The Emberland Company January 2001 - June 2004
Skills
Revenue Recognition, Income Tax, Divestitures, Sarbanes-Oxley Act, SEC filings, Internal Controls, US GAAP, Financial Reporting, Internal Audit, Financial Analysis, External Audit, GAAP, SEC Filings, Sarbanes-Oxley, Restructuring, Accounting, Financial Modeling, Management
Education
Washington State University - College of Business and Economics 1998 — 2000
Master's degree, Accounting
University of Delaware 1997 — 1998
Biochemistry
Tsinghua University 1993 — 1997
Bachelor of Science (BS), Chemistry
Saur Inc. August 2012 - Present
Poulin Holdings - DARPA (Defense Advanced Research Projects Agency) Contractor September 2011 - March 2013
MarkLogic April 2010 - September 2012
SauNau Inc. November 2003 - August 2012
Zendesk 2009 - 2010
Viximo February 2008 - April 2009
Online Buddies, Inc. April 2007 - February 2008
Amica Mutual Insurance Co. July 2002 - January 2004
Skills
xQuery, XML, HTML + CSS, PHP, Ruby, Ruby on Rails, Java, JavaScript, jQuery, SQL, MySQL, Artificial Intelligence, Machine Learning, MarkLogic, Hadoop, XQuery, Python, Web Applications, Integration, XSLT, Ant, Scalability, Agile Methodologies, REST
Education
Providence College 1998 — 2002
BS and BA, Computer Science & Quantitative Economics
Providence College
Bachelor of Science (B.S.) and Bachelor of Arts (B.A.), Computer Science and Quantitative Economics
Zendesk June 2015 - Present
Guidewire Software July 2012 - June 2015
Williams-Sonoma, Inc. November 2006 - July 2012
Nordstrom 2005 - 2006
Infosys Technologies Ltd July 2004 - December 2005
Skills
Oracle, SQL, Unix, PL/SQL, SDLC, Requirements Analysis, Java, Web Services, Databases, Data Warehousing
Education
National Institute of Technology Surat 2000 — 2004
BS, Engineering
St. Stephens High School 1992 — 2000
Zendesk May 2015 - Present
iHeartMedia, Inc. November 2013 - November 2014
IGN Entertainment October 2012 - July 2013
Zynga March 2010 - September 2012
Coupons.com November 2006 - February 2010
Skills
US GAAP, Variance Analysis, Revenue Recognition, Financial Analysis, Accounting, Forecasting, Financial Accounting, Internal Audit, Finance, Account Reconciliation
Education
San Jose State University
Bachelor of Science, Accounting
Zendesk 2013 - Present
Skills
C#, .NET, ASP.NET, Web Services, XML, Agile Methodologies, Web Development, Microsoft SQL Server, Software Development, JavaScript, VB.NET, C++, WPF, Visual Studio, Python, PL/SQL, Web Applications, jQuery, AJAX, SQL, Design Patterns, CSS, ADO.NET, HTML, Visual C#, WCF, T-SQL, REST, SOAP, Programming, Test Automation, MySQL, Ruby, Java, SDLC, Requirements Analysis, Testing, JSON, Internationalization, Scrum, Linux, Ruby on Rails, Mocha, C, Unit Testing, WinForms, Entity Framework, ASP.NET MVC, Object Oriented Design, Multithreading
Education
Syracuse University 2006 — 2008
Masters
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2001 — 2005
bacholors
Kendriya Vidhalaya
Stitch Labs, Inc. December 2014 - Present
Zendesk November 2013 - December 2014
Backupify January 2013 - May 2013
Backupify May 2010 - December 2012
.406 Ventures January 2006 - June 2009
Arcadia Partners 2003 - 2005
Partnership for 21st Century Skills 2002 - 2002
Skills
Start-up Consulting, Venture Capital, Start-ups, Strategy, Strategic Partnerships, Entrepreneurship, SaaS, Cloud Computing, Product Management, Corporate Development, E-commerce, Go-to-market Strategy, Analytics, Business Strategy, Enterprise Software, Business Alliances, Marketing, Business Planning
Education
University of Pennsylvania - The Wharton School 2009 — 2011
MBA, Entrepreneurial Management
Stanford University 1999 — 2003
BS, Management Science and Engineering
Milton Academy 1991 — 1999
Zendesk August 2014 - September 2015
Zendesk September 2013 - August 2014
Jobvite May 2013 - September 2013
Jobvite July 2012 - May 2013
Salesforce.com January 2011 - July 2012
Salesforce.com September 2009 - January 2011
Delta Sigma Pi January 2005 - January 2011
Salesforce.com September 2008 - September 2009
Blattel Communications July 2008 - September 2008
Blattel Communications January 2008 - July 2008
Skills
Salesforce.com, CRM, SaaS, Cloud Computing, Account Management, Sales, Customer Service, Lead Generation, Customer Success, Cold Calling, Business Development, Jobvite, Selling, Sales Operations, PaaS, Social Media, Applicant Tracking..., Management, Salesforce.com..., Qualifying Prospects, Direct Sales, Solution Selling, Demand Generation, Public Relations, Strategy, Leadership, Solution Implementation, Software Implementation, Program Implementation, Interviews, Scrum, Certified Scrum Master
Education
San Diego State University-California State University 2003 — 2007
BS, Integrated Marketing Communications
University of Oxford 2006 — 2006
International Relations
Zendesk June 2013 - Present
Pioneers of the Imminently Feasible, Inc. June 2012 - March 2013
Pioneers of the Inevitable November 2011 - May 2012
Pioneers of the Inevitable April 2010 - November 2011
NexTag February 2008 - April 2010
Skills
JavaScript, Software Development, Ruby, Backbone.js, Ruby on Rails, Node.js, Test Driven Development, Agile Methodologies, Strategic Partnerships
Education
University of California, Berkeley
B.A., Cognitive Science
Apptio August 2014 - January 2015
Zendesk 2012 - 2013
NetMotion Wireless 2008 - 2011
Primus Knowledge Solutions 1997 - 1999
Midcom Communications 1995 - 1996
Intermec Technologies 1989 - 1994
U.S. West Cellular 1987 - 1987
Hewlett-Packard 1984 - 1986
Skills
Product Development, Enterprise Software, Start-ups, SaaS, Management, Channel, Marketing, Telecommunications
Education
Stanford University Graduate School of Business
MBA
Williams College
A.B., Economics
Zendesk September 2014 - Present
Snagajob January 2012 - June 2014
Snagajob January 2012 - March 2012
Snagajob September 2011 - December 2011
Snagajob March 2011 - September 2011
County of Louisa May 2009 - March 2011
Saleztrack April 2005 - May 2009
Boyne Highlands Resort 2002 - 2005
Skills
Kanban, Windows Server 2003, Windows Server 2008, Blackberry Enterprise..., Blackberry, Windows XP Professional, Microsoft Office, Agile Project Management, Product Development, Software Product..., Product Management, Product Testing, Agile, Problem Solving, Process Improvement, SQL, E-commerce, Customer Relations, Integration, Scrum, User Experience, User Interface Design, Program Management, Customer Service, Zendesk, Agile Methodologies, Windows Server, Project Management, Cloud Computing, Networking, Team Leadership, SEO, Leadership, Management, Analysis, Start-ups, SaaS, Troubleshooting
Education
University of Richmond - Robins School of Business 2012 — 2012
Mini-MBA, Business Administration and Management, General
Northern Michigan University 1997 — 2002
B.S., Computer Science
Zendesk September 2015 - Present
Xactly Corp June 2013 - September 2015
Xactly Corp October 2012 - June 2013
Xactly Corporation November 2010 - October 2012
Target June 2010 - October 2010
T-Mobile August 2009 - May 2010
Skills
Salesforce.com, SaaS, CRM, Sales Operations, Leadership, Sales Process, Analytics, Product Management, Lead Generation, Enterprise Software, Professional Services, Cloud Computing, Strategic Partnerships, Business Intelligence, Solution Selling, Workday
Education
San Jose State University 2005 — 2009
B.S., Business Management
Coupa Software September 2015 - Present
Zendesk December 2013 - September 2015
Adaptive Insights (Adaptive Planning) May 2012 - December 2013
J Bradley Financial Group August 2011 - December 2011
California Property Services and Investments June 2011 - August 2011
Skills
Microsoft Excel, Microsoft Word, Financial Modeling, PowerPoint, Financial Analysis, Salesforce.com, Microsoft Office, Strategic Planning, Public Speaking, Data Analysis, Investments, Start-ups, Marketing, Accounting, Marketing Strategy, SaaS, Analysis, Process Improvement, Analytics, Adaptive Planning, Adaptive Consolidation, Adaptive Discovery, Financial Reporting, Business Analysis, Finance
Education
Santa Clara University 2008 — 2012
Business, Finance
St. Joseph High School 2004 — 2008
Taplytics July 2015 - Present
Mobile Action October 2014 - January 2015
Zendesk September 2014 - October 2014
Zendesk April 2014 - August 2014
Zendesk August 2013 - March 2014
BEEcube Inc. 2011 - 2011
Skills
Sales, Salesforce.com, Social Media, Strategy, Customer Service, Account Management, Leadership, Management, Online Advertising, Solution Selling, Sales Management, Cold Calling, Promotions, Lead Generation, SaaS, Rock Climbing, Marketing, Start-ups, CRM
Education
University of California, Berkeley
Zendesk November 2009 - June 2014
Slantwise Design August 2007 - December 2008
Freelance Web Developer / Designer January 2004 - January 2007
Skills
Ruby, Ruby on Rails, JavaScript
Education
North Dakota State University 2002 — 2007
B.A., Political Science, International Studies
Yonsei University 2005 — 2006
Maastricht Center for Transatlantic Studies 2004 — 2004
Zendesk July 2015 - Present
Eviction Defense Collaborative, Inc. March 2015 - Present
Zendesk October 2014 - Present
Ernst & Young October 2012 - October 2014
Ernst & Young September 2010 - October 2012
Ernst & Young June 2009 - August 2009
Skills
Financial Reporting, US GAAP, Internal Controls, Financial Accounting, GAAP, Auditing, SEC Filings, Sarbanes-Oxley Act, Microsoft Excel, Financial Analysis, Consolidation, Tax Accounting, CPA, QuickBooks, Partnership Taxation, Corporate Tax, External Audit, Accounting, Sarbanes-Oxley, Internal Audit, Tax Preparation, Income Tax, SEC filings, General Ledger, Financial Audits, Financial Statements, Tax, Assurance, Revenue Recognition, Big 4, IFRS
Education
Santa Clara University 2007 — 2010
Bachelor's degree, Accounting
Zendesk February 2013 - Present
Entrinsik, Inc. May 2010 - February 2013
Entrinsik, Inc. September 2008 - May 2010
Kraft Family YMCA May 2001 - August 2008
Sony Mobile Communications January 2006 - August 2007
Skills
Business Intelligence, JavaScript, Testing, Databases, SQL, Software Development, Web Development, Java, Enterprise Software, Project Management, HTML, Unix, Programming, Git, Github, Scrum, Software Design, Software Documentation, Cloud Computing, MySQL
Education
North Carolina State University 2010 — 2012
MS, Computer Science
North Carolina State University 2003 — 2008
BS, Computer Science
Zendesk February 2013 - Present
Salesforce.com August 2010 - February 2013
Delta Dental 2005 - 2010
Firemen's Fund Insurance Company 1999 - 2004
Allianz 1994 - 1999
Software Architects February 1985 - June 1992
Education
Northern Illinois University
BS, Computer Science
University of Illinois at Chicago
BA, German Studies
Salesforce March 2015 - Present
Zendesk October 2014 - February 2015
salesforce.com June 2013 - October 2014
Real Staffing Group June 2011 - May 2013
SThree plc June 2011 - May 2013
Slalom Consulting June 2010 - January 2011
Skills
Salesforce.com, Recruiting, Clinical Research, Executive Search, Contract Recruitment, Permanent Placement, Technical Recruiting, Clinical Trials, Biotechnology, Sales Prospecting, Project Management, Clinical Monitoring, Clinical Development, Clinical Supervision, Temporary Placement, Pharmaceutical Industry
Education
Santa Clara University 2007 — 2011
Bachelor of Science (B.S.), Accounting
Zendesk August 2015 - Present
Zendesk October 2013 - August 2015
British Consulate-General San Francisco March 2013 - May 2013
CWC Group August 2010 - February 2013
Skills
Event Management, Contract Negotiation, Energy, Petroleum, Negotiation, International Relations, Gas, Business Development, Business Strategy, Strategy, Public Relations, Project Management, Microsoft Office, Marketing Communications, Leadership, Natural Gas
Education
London School of Economics and Political Science 2008 — 2009
MSc, International Relations
The University of Sheffield 2005 — 2008
BA (Hons), International Relations
Zendesk April 2014 - Present
Auer Consulting June 2009 - Present
Apple Retail March 2010 - March 2013
Apple Retail July 2007 - June 2009
North Carolina State University August 2003 - October 2006
Skills
iWork, Final Cut Pro, Aperture, Logic Pro, PHP, Mac, Dreamweaver, Photoshop, Microsoft Office, Apple Aperture, CSS, InDesign, Illustrator, HTML, Soundtrack Pro, Flash, Education, Learning Styles, Learning Management, Presentation Development, Adult Education, Motion, Xcode, Adobe Acrobat, Objective-C, FileMaker, iPhone, Apple Certified, Higher Education, iBooks Author, Filemaker Pro, C, C++, Java, JavaScript, Ruby on Rails, Bootstrapping, Python, Windows Server, Mac OS X Server, Linux, Presentation Coaching, Technical Writing, Technical Support, E-Learning, SQL, Data Analysis, Databases, Analytics, Instructional Design
Education
North Carolina State University 2001 — 2006
Computer Science
Zendesk August 2013 - Present
Neuhue August 2012 - August 2013
Google Creative Lab July 2012 - August 2012
Super Nature Design January 2011 - December 2011
Education
New York University 2007 — 2011
Bachelor of Fine Arts (BFA), Film & Animation