ACCENT Marketing

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ACCENT Marketing Employees

Employee
Years
Job
Industry
Brianna Brule Brianna Brule Monroe, Louisiana Details
Brianna Brule's ACCENT Marketing Experience March 2010 - April 2012
Job Attended University of Louisiana at Monroe
Industry Insurance
Experience
USAA  May 2014 - Present
Affirmative Insurance  June 2013 - May 2014
University of Louisiana at Monroe  August 2008 - December 2012
ACCENT Marketing   March 2010 - April 2012
JCPenney  January 2009 - March 2010

Skills
Customer Service, Team Leadership, Issue Resolution, Sales, Call Center, Product Marketing, Communication, Clerical Skills

Education
University of Louisiana at Monroe   2008 — 2012
Bachelor of Business Administration (BBA), Risk Management and Insurance

Kristina Hellmann Kristina Hellmann Louisville, Kentucky Area Details
Kristina Hellmann's ACCENT Marketing Experience October 2008 - November 2010
Job Marketing and Communications Manager, Delphi Center for Teaching and Learning at University of Louisville
Industry Higher Education
Experience
University of Louisville, Delphi Center for Teaching and Learning   June 2013 - Present
University of Louisville  September 2012 - June 2013
University of Louisville  October 2011 - September 2012
PharMerica  November 2010 - October 2011
ACCENT Marketing   October 2008 - November 2010
Stoney River Legendary Steakhouse   January 2002 - October 2008
Infowelders  2007 - 2008
Frazier International History Museum  November 2005 - May 2006
Cavazos Public Relations & Advertising Inc   May 2005 - August 2005

Skills
Salesforce.com, Social Media, Direct Marketing, Email Marketing, Marketing Communications, Direct Mail, Marketing, Press Releases, Strategic Planning, Project Management, Team Leadership, Sales, Lead Generation, Public Speaking, Corporate Communications, Social Media Marketing, Digital Marketing

Education
University of Louisville   2003 — 2007
Bachelor of Arts, Communication & Political Science

Malea Smith Malea Smith West Monroe, Louisiana Details
Malea Smith's ACCENT Marketing Experience July 2006 - March 2009
Job Tech support at Centurylink
Industry Computer Software
Experience
Unemployed  February 2013 - Present
Centurylink  September 2011 - February 2012
ACCENT Marketing   July 2006 - March 2009

Skills
Telecommunications, VoIP, IP, Unix, Cisco Technologies, Vendor Management, Cloud Computing, Integration, SQL, Data Center, MPLS, Wireless, Requirements Analysis, Troubleshooting, Ethernet, SDLC, Linux, TCP/IP, Software Development, Network Design, Technical Support, Virtualization, Disaster Recovery, Databases, Call Centers, System Administration, Leadership, Customer Satisfaction, Security, Team Leadership, Networking, Management, Training, Team Building, Customer Service, Windows, Computer Hardware, Software Documentation

Education
University of Louisiana at Monroe   2006 — 2008
Not obtained, Computer Science

West Monroe High School   2000 — 2004
High School Diploma, General Studies

Erin Elkin Erin Elkin Louisville, Kentucky Details
Erin Elkin's ACCENT Marketing Experience January 2006 - Present
Job Engagement Coach at ACCENT Marketing
Industry Marketing and Advertising
Experience
ACCENT Marketing   January 2006 - Present
Kroger  February 2002 - December 2005

Education
University of Phoenix   2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Development

Melanie Jones Melanie Jones Greater Omaha Area Details
Melanie Jones's ACCENT Marketing Experience November 2011 - December 2012
Job EVP, Sales and Marketing at ScanMed of Resonance Innovations LLC
Industry Outsourcing/Offshoring
Experience
ScanMed of Resonance Innovations LLC   January 2004 - Present
Conduit Global  July 2013 - April 2014
PCCW Teleservices  January 2013 - July 2013
ACCENT Marketing   November 2011 - December 2012
TLC and Associates   August 2007 - November 2011
Teleperformance  September 2006 - August 2007
Influent  June 2004 - September 2006
K & M Marketing   February 2002 - June 2004
Financial Marketing Inc.   February 2001 - June 2002
Transcom USA  1998 - 2001

Skills
Business Process..., CTI, Marketing Management, Mergers, Entrepreneurship, Telemarketing, BPO, Call Center, Customer Experience, Contact Centers, Outsourcing, Workforce Management, Database Marketing, CRM, Inbound Marketing, Mergers & Acquisitions, Leadership, Call Centers, Strategy, Call Center Development, Vendor Management, IVR, Lead Generation, Business Development, Marketing, Start-ups, Sales, Strategic Partnerships, Telecommunications, Account Management, Salesforce.com, Solution Selling, Customer Acquisition, Customer Retention, Executive Management, Cross-functional Team..., Customer Satisfaction, P&L Management, Sales Process, Sales Operations, SaaS, B2B, Analytics, Operations Management, New Business Development, Direct Sales, Multi-channel Marketing, Process Improvement, Direct Marketing, Competitive Analysis

Education
University of Nebraska-Lincoln

Roger Westley Huff Roger Westley Huff Louisville, Kentucky Details
Roger Westley Huff's ACCENT Marketing Experience March 2014 - May 2015
Job Director, Social Media & Digital Engagement at STARTEK
Industry Marketing and Advertising
Experience
STARTEK  May 2015 - Present
ACCENT Marketing   March 2014 - May 2015
ACCENT Marketing   May 2013 - March 2014
ACCENT Marketing   February 2011 - May 2013
ACCENT Marketing   February 2008 - February 2011
GSI Commerce  September 2007 - December 2007
Allstate Dealer Services  July 2005 - July 2007

Skills
Social Media, Account Management, Advertising, Workforce Management, Direct Marketing, Integrated Marketing, CRM, Leadership, Sales, Call Centers, Customer Service, Marketing Strategy, Marketing, Retail, Project Management, Customer Retention, Customer Satisfaction, Strategic Planning, Market Research, Team Building, Social Media Marketing, Email Marketing, Strategic Partnerships, Marketing Communications, Customer Experience, B2B, Leadership Development, Cross-functional Team..., E-commerce, Interactive Marketing, Online Marketing, Telemarketing, Database Marketing, Social Networking, Lead Generation, Strategy, Salesforce.com, Digital Marketing, Multi-channel Marketing, Marketing Management, Analytics

Education
University of Louisville   2001 — 2005
Business Administration

University of Florida   2006 — 2006
Project Management Certification

Jeremy Boles, CPLP Jeremy Boles, CPLP Louisville, Kentucky Area Details
Jeremy Boles, CPLP's ACCENT Marketing Experience 2004 - 2006
Job Director, Leadership Development at Corrections Corporation of America
Industry Professional Training & Coaching
Experience
Corrections Corporation of America  June 2014 - Present
WellPoint  March 2013 - June 2014
Papa Johns  October 2010 - January 2013
Learning Associates of Louisville   January 2008 - 2010
Appriss  October 2006 - December 2008
Accent Marketing   2004 - 2006

Skills
E-learning, Instructional Design, Staff Development, Leadership Development, Organizational..., Succession Planning, Talent Management, Performance Management, Lectora, Photoshop, E-Learning, Talent Acquisition, Training, Program Management, Recruiting, Team Building, Learning Management, Leadership, Onboarding, Change Management, Employee Training, Coaching, Sales, Management, Blended Learning, Employee Engagement, Adult Education, Training Delivery, Organizational..., Curriculum Design, Performance Improvement, Needs Analysis, Employee Relations, Instructor-led Training, Human Resources, Captivate, Executive Coaching, Personal Development, Camtasia, Performance Consulting, ADDIE, Learning Management...

Education
University of Kentucky   1997 — 1999
ABD, Educational Policy Studies

Western Kentucky University   1996 — 1996
Master of Arts in Education, Education

Western Kentucky University   1990 — 1996
Bachelor of Arts (B.A.), Political Science and Government

Whitney Triplet Whitney Triplet Monroe, Louisiana Area Details
Whitney Triplet's ACCENT Marketing Experience February 2009 - January 2010
Job English Teacher for Ouachita Parish// TUTOR
Industry Writing and Editing
Experience
CenturyLink  October 2012 - Present
University of Louisiana at Monroe  August 2006 - November 2011
Journeys Kidz  June 2010 - October 2010
ACCENT Marketing   February 2009 - January 2010
Finish Line  May 2005 - April 2009
"Shoe Shine" Black Heritage Play   2004 - 2005

Skills
Customer Service, Technical Writing, Creative Writing, Sales, Teamwork, Public Speaking, PowerPoint, Research, Social Media, Microsoft Office, Microsoft Word, Editing, Public Relations, Leadership, Higher Education

Education
University of Louisiana at Monroe   2006 — 2011
BA in English, Eniglish

Rebecca Boylan Rebecca Boylan Louisville, Kentucky Details
Rebecca Boylan's ACCENT Marketing Experience 2009 - 2012
Job Digital Program Manager at Humana
Industry Marketing and Advertising
Experience
Humana  May 2015 - Present
Humana  September 2012 - May 2015
ACCENT Marketing   2009 - 2012
QSR Automations  2008 - 2009
Service Net  2005 - 2007
Service Net  2000 - 2005
Service Net  1998 - 2000

Skills
Program Management, Direct Marketing, Cross-functional Team..., Brand Management, Direct Mail, Database Marketing, Strategic Partnerships, Account Management, Social Media Marketing, Product Development, Email Marketing, Marketing Strategy, B2B, New Business Development, Forecasting, Call Center, Marketing Communications, Contract Negotiation, Project Planning, Customer Service, Operations Management, Microsoft Excel, Microsoft Office, PowerPoint, Public Speaking

Education
University of Louisville   2005 — 2007
Master of Business Administration (MBA), Master in Business Administration

University of Louisvile   1993 — 1996
Bachelor of Science (B.S.), Marketing

Jenna Burns Jenna Burns Louisville, Kentucky Area Details
Jenna Burns's ACCENT Marketing Experience April 2011 - December 2012
Job Marketing Director at Northeast Christian Church
Industry Marketing and Advertising
Experience
Northeast Christian Church  January 2013 - Present
Freelance Graphic Design and Marketing/Sales Solutions Consultant   June 2013 - Present
ACCENT Marketing   April 2011 - December 2012
Travelex  March 2010 - April 2011
Travelex  November 2007 - March 2010
Travelex  January 2007 - November 2007
ACS  2003 - 2005

Skills
Adobe Creative Suite, Public Relations, Event Management, Contract Negotiation, Web Marketing, Financial Services, Office Management, Advertising, Direct Marketing, Email Marketing, Business to Business..., Graphic Design, Business to Consumer..., B2B Marketing, Retail, Marketing, Strategy, B2B, Account Management, Salesforce.com, Marketing Communications, Management, Leadership

Education
University of Kentucky   2002 — 2005
BBA, Marketing & Business Management

Stephanie Lockman Stephanie Lockman Louisville, Kentucky Area Details
Stephanie Lockman's ACCENT Marketing Experience March 2010 - Present
Job Assistant Program Manager at ACCENT Marketing
Industry Marketing and Advertising
Experience
Accessible Translation Solutions   July 2013 - Present
ACCENT Marketing   March 2010 - Present

Skills
Call Center, Customer Experience, Cross-functional Team..., Management, Outsourcing, Telecommunications, Call Centers, E-commerce, Coaching, Sales, Program Management, CRM, Time Management, Customer Retention, Leadership, Customer Satisfaction

Education
University of Louisville   2010 — 2013
M.A., Spanish

University of Louisville   2010 — 2013
Certificate, Translation Studies

Graduate of the University of Louisville
Spanish and Communication

University of Louisville
B.A, Communication

University of Louisville
B.A, Spanish

Rokisha Tarver Rokisha Tarver Monroe, Louisiana Details
Rokisha Tarver's ACCENT Marketing Experience June 2012 - Present
Job Administrative Assistant at ACCENT Marketing
Industry Marketing and Advertising
Experience
ACCENT Marketing   June 2012 - Present
ACCENT Marketing   June 2012 - April 2013
Creative Fundraising Solutions   December 2006 - December 2011
Creative Fundraising Solutions   October 2003 - December 2006

Skills
Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Adobe Acrobat, Phone Etiquette, 10 Key, Telephone Skills, Typing, Office Management, ADP Payroll, Customer Service, Call Centers, Recruiting, Management, Sales

Education
University of Louisiana at Monroe   1997 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General

Tamra Bentley Tamra Bentley Memphis, Tennessee Details
Tamra Bentley's ACCENT Marketing Experience April 2010 - January 2012
Job Weighmaster at Martin Marietta Aggregates
Industry Transportation/Trucking/Railroad
Experience
Martin Marietta Aggregates  April 2012 - Present
ACCENT Marketing   April 2010 - January 2012
ACCENT Marketing   April 2009 - April 2010
Back Track Trailers   May 2002 - July 2007
United States Postal Service  September 1997 - October 2001

Skills
Employee Relations, Employee Benefits, FMLA, Accounts Payable, Accounts Receivable, Payroll, ADP Payroll, Hiring, Recruiting, Data Entry, Customer Service, Onboarding, Purchasing, New Hire Orientations, Invoicing, Employee Engagement, Interviews, Call Centers, Sales, Microsoft Excel, Policy, Microsoft Office, PowerPoint, Team Leadership, Microsoft Word, Employee Recognition, Team Building, Benefits Administration, HRIS, Human Resources, Leadership, Management, Operations Management, Performance Management, Process Improvement, Software Documentation, Training, Vendor Management, Workforce Management

Education
University of Phoenix   2011 — 2013
Bachelors, Accounting and Business/Management

University of Phoenix   2008 — 2010
Associates, Accounting

Eric Higginbotham Eric Higginbotham Fayetteville, Arkansas Details
Eric Higginbotham's ACCENT Marketing Experience December 2008 - March 2010
Job Producer at Mitchell Communications Group
Industry Media Production
Experience
Mitchell Communications Group  March 2012 - Present
ACCENT Marketing   December 2008 - March 2010
CenturyLink  August 2007 - August 2008

Education
University of Arkansas Fayetteville   2010 — 2012
Bachelor of Fine Arts (BFA), Journalism

University of Louisiana at Monroe   2008 — 2010

Kathy Lynch Kathy Lynch Louisville, Kentucky Area Details
Kathy Lynch's ACCENT Marketing Experience February 2010 - April 2013
Job Creative Services
Industry Writing and Editing
Experience
Humana The Hive   June 2015 - Present
The Courier-Journal  December 2014 - June 2015
Moves Magazine   October 2014 - December 2014
The Painless Living Show   December 2011 - December 2014
The Huffington Post  October 2011 - December 2014
Freelance Social Media/SEM/SEO Strategist   2009 - December 2014
hibu  April 2013 - April 2014
ACCENT Marketing   February 2010 - April 2013
Imperfectparents.com   September 2011 - June 2012
Brightsidenews.us   September 2011 - December 2011

Skills
Magazines, Blogging, Social Media, Newspapers, Newspaper Design, Copywriting, Publications, Newsletters, Social Networking, SEO, Editing, Copy Editing, Facebook, Creative Writing, Customer Service, Newspaper, Email Marketing, Journalism, Microsoft Office, Budgets, Public Relations, Proofreading, Editorial, Online Marketing, Adobe Creative Suite, New Media, Graphic Design, Employee Relations, Team Management, Quality Assurance, Illustrator, Feature Articles, Dreamweaver, Hiring, Newsletter Production, Writing, Flash, Organizational..., Administration, Dispatching, Bookkeeping, Human Resources, Feature Writing, Internet, Budgeting, Newsletter Design, Dispute Resolution, Newsletter Writing, Gimp, Storytelling

Education
University of Louisville   2003 — 2009
BA, English and Administration of Justice

Central High School   1976 — 1978

Jeffersontown High School   1975 — 1978

Karen Armour Karen Armour Shreveport, Louisiana Details
Karen Armour's ACCENT Marketing Experience January 2008 - May 2010
Job Manager Customer Service Center
Industry Consumer Services
Experience
Comcast Cable  September 2013 - Present
Advantage  January 2011 - April 2013
Advantage  July 2010 - January 2011
ACCENT Marketing   January 2008 - May 2010
Chase  September 2005 - July 2007
Chase  March 2005 - September 2005
Chase  December 2000 - March 2005

Skills
Onboarding, Sales, Customer Retention, Call Centers, Process Improvement, Outlook, Vendor Management, Access, Microsoft Office, Team Building, Performance Management, Forecasting, Project Management, PowerPoint, Microsoft Word, Risk Management, Payroll, Lotus Notes, Coaching, Customer Satisfaction, Strategic Planning, Management & Supervision, Statistical Reporting, Mortgage Servicing, Pre-paid Sector..., Hiring, Talent Recruitment, Training & Coaching, Performance Evaluations, Best Practice..., Recruiting, Management, Training, Leadership, Customer Service, Team Leadership, Operations Management, Employee Training, Problem Solving, Budgets

Education
University of Louisiana at Monroe   1995 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Kenny Coates Kenny Coates Little Rock, Arkansas Area Details
Kenny Coates's ACCENT Marketing Experience December 2010 - March 2013
Job Sales at The Springs Hotel and Spa
Industry Marketing and Advertising
Experience
The Springs Hotel and Spa   November 2013 - Present
HD Property Management   March 2013 - November 2013
ACCENT Marketing   December 2010 - March 2013
Choice Hotels International  September 2004 - March 2007
R&E management   September 1988 - June 2004

Skills
Call Center, Customer Satisfaction, Customer Service, Team Building, Customer Relations, Budgeting, Employee Relations, Sales, System Administration, Telecommunications, Call Centers, Leadership, Customer Experience, Microsoft Office, Troubleshooting, Workforce Management, Recruiting, Training, Team Leadership, Customer Retention, Operations Management, Vendor Management, CRM, Performance Management, Management, Account Management

Education
University of Phoenix   2009 — 2011
Associates, Business Management

Jeniel Petrovich Jeniel Petrovich Orlando, Florida Details
Jeniel Petrovich's ACCENT Marketing Experience March 2004 - August 2005
Job at
Industry Human Resources
Experience
Sedgwick  September 2013 - Present
Univers Workplace Benefits  October 2012 - December 2012
Aon Hewitt  September 2010 - November 2012
Orange Lake Resorts  May 2010 - September 2010
JP Morgan Chase Card Services  April 2008 - December 2009
City of Longwood Building Division   August 2007 - March 2008
Dixon Ticonderoga  November 2006 - June 2007
ACCENT Marketing   March 2004 - August 2005

Skills
Process Improvement, Training, Call Center, Data Entry, Quality Assurance, Customer Service, Customer Satisfaction, Management, Time Management, Lotus Notes, Invoicing, Sales, Performance Management, Benefits Administration, Employee Relations, Microsoft Office, Human Resources, Outlook, Microsoft Excel, Recruiting, Talent Management

Education
University of Phoenix   2008 — 2012
Bachelor's Degree, Human Services, 3.2

University of Phoenix   2008 — 2010
A.A, Information Technology, 3.6

University High School   1997 — 2001

Jeremy Shields Jeremy Shields Kansas City, Missouri Area Details
Jeremy Shields's ACCENT Marketing Experience January 1998 - October 1999
Job Handson Leader
Industry Design
Experience
General Motors  September 2012 - Present
HDTech   October 2010 - Present
SkillPath Seminars, Corporate Strategies Division   December 2005 - September 2011
Gateway Computers Inc.  November 1999 - December 2005
Accent Marketing   January 1998 - October 1999

Skills
Team Building, Sales Management, Strategic Planning, Sales Operations, Leadership, Business Intelligence, Sales, Public Speaking, Lead Generation, New Business Development, Contract Management, Account Management

Education
University of Oklahoma   1997 — 1999
BA, Business Administration

UMKC

Zachary Jarboe Kirsh, M.A. Zachary Jarboe Kirsh, M.A. Louisville, Kentucky Area Details
Zachary Jarboe Kirsh, M.A.'s ACCENT Marketing Experience 2012 - Present
Job DDI, ZengerMiller and KY Chamber of Commerce Certified Operations Leader Looking for a New Opportunity
Industry Public Relations and Communications
Experience
Accent Marketing   2012 - Present
ACCENT Marketing   2012 - 2012
Professional Group Services   December 2010 - 2012
AT&T  August 2010 - July 2011
Insight Communications  July 2008 - December 2010
SHPS  December 2007 - May 2008
Gannett Global (Courier-Journal)   June 2006 - November 2007
Humana  August 2002 - May 2006

Skills
Process Improvement, Strategic Planning, Account Management, Customer Service, Team Building, Project Management, Employee Relations, Recruiting, New Business Development, Call Center, Microsoft Office, Team Leadership, Call Centers

Education
University of Louisville   1994 — 1996
MA, Business and Technical Writing

University of Louisville   1990 — 1994
BA, Englsih

Kelli Chapman Kelli Chapman Tell City, Indiana Details
Kelli Chapman's ACCENT Marketing Experience January 2010 - Present
Job Customer Service Representative at ACCENT Marketing
Industry Marketing and Advertising
Experience
ACCENT Marketing   January 2010 - Present
SIRS  May 2007 - May 2010

Skills
Active listening skills, Communication Skills, Patient, Goal Oriented

Education
Tell City High School   2002 — 2006
High School Diploma, General Studies

University of Phoenix
Associate's Degree, Human Services, Freshman

Jenni (Rushing) Stover Jenni (Rushing) Stover Kansas City, Missouri Area Details
Jenni (Rushing) Stover's ACCENT Marketing Experience December 2011 - July 2015
Job Director, Quality Assurance & Insight at ACCENT Marketing
Industry Telecommunications
Experience
ACCENT Marketing   December 2011 - July 2015
ACCENT Marketing   November 2014 - May 2015
ACCENT Marketing   January 2010 - December 2011
ACCENT Marketing Services  July 2006 - January 2010
ACCENT Marketing Services  August 2005 - June 2007
ACCENT Marketing Services  April 2005 - July 2006
ACCENT Marketing Services  August 2004 - April 2005
Silver Oak Services   2003 - 2004
Systems & Services Technologies, a subsidiary of JPMorgan Chase   1997 - 2003
Idelman Telemarketing Services   1994 - 1997

Skills
Telemarketing, Customer Service, Call Center Development, Vendor Management, Project Management, Training, Quality Management, Call Center, Team Building, Leadership, Business Process..., Management, Customer Retention, Business Development, Operations Management, Telecommunications, Account Management, Quality Assurance, Project Planning, Troubleshooting, Software Documentation, Strategic Planning, Networking, Time Management, Leadership Development, Team Leadership, Lead Generation, Recruiting, Customer Experience..., Business Implementation, P & L, Operating Budgets, Business Strategy, Strategy, Strategic Partnerships, Workforce Management, Asset Collections, Instructional Design, FDCPA Licensing &..., FCC Compliance, Asset Lease Management, Outsourcing & BPO, Nearshore & Offshore..., People Engagement, Six Sigma & Lean, Analytics, Employee Engagement, FCC, CRM, Call Centers

Education
Missouri Western State College

University of Phoenix

Payton Ritchie Payton Ritchie Louisville, Kentucky Area Details
Payton Ritchie's ACCENT Marketing Experience October 2005 - July 2006
Job Sales Manager, Special Markets at General Electric
Industry Consumer Goods
Experience
General Electric Appliances  January 2006 - Present
Conrad-Caldwell House Museum  2008 - 2011
ACCENT Marketing   October 2005 - July 2006
Semonin Realtors  July 2004 - July 2006
Almost Family, Inc.   January 2002 - December 2002
Jefferson County Medical Society   December 1997 - February 2002
GE  1986 - 1997
Kentucky Revenue Cabinet  January 1982 - January 1986
family firm   January 1979 - January 1982

Skills
Key Account Management, Relationship Development, Organizational..., Budgeting, Healthcare, Customer Satisfaction, Customer Relations, Budgets, Customer Service, Sales Management, Direct Sales, Marketing, Time Management, Management, Sales, Cross-functional Team..., Human Resources, Fundraising, Sales Operations, Pricing, Leadership, Process Improvement, Account Management, Strategic Planning, Forecasting, Contract Negotiation, Operations Management, Strategy, New Business Development, Competitive Analysis, Business Development, Product Marketing, Team Building, Product Development, Six Sigma, Purchasing, Product Management, Team Leadership, Retail, Marketing Strategy, B2B, Inventory Management, Manufacturing, Merchandising

Education
University of Louisville   1986 — 1990
BS, Art - Interior Design

University of Kentucky   1975 — 1979
BS, Accounting

Jared Heath Jared Heath O Fallon, Missouri Details
Jared Heath's ACCENT Marketing Experience March 2012 - March 2013
Job Taxi Driver at Ace Cab Company
Industry Transportation/Trucking/Railroad
Experience
Ace Cab Company   September 2013 - Present
Gordmans  March 2013 - September 2013
ACCENT Marketing   March 2012 - March 2013
Washington County Sheriff's Office & Leadwood Police Department   August 2006 - March 2013

Skills
Law Enforcement..., Transportation Planning, Transportation..., Proficient Typing Skills, Microsoft Office, Report Writing, Technical Writing, Legal Writing, Organizational..., Operations Management

Education
University of Phoenix   2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Jefferson College, Hillsboro MO   2005 — 2007
Jefferson College, Criminal Justice/Police Science, 3.9 GPA

Donna Shaughnessy Donna Shaughnessy Louisville, Kentucky Details
Donna Shaughnessy's ACCENT Marketing Experience October 2006 - March 2009
Job Event CoordinatorThe Olmsted
Industry Events Services
Experience
Mastersons/The Olmsted   October 2013 - Present
ACCENT Marketing   October 2006 - March 2009
SVS/COMDATA   November 2004 - October 2006

Education
University of Louisville
Bachelor of Science, Communications

Gina Humphrey Gina Humphrey Louisville, Kentucky Details
Gina Humphrey's ACCENT Marketing Experience September 2011 - July 2012
Job Impacts Planning Consultant, Digital
Industry Insurance
Experience
Humana  September 2012 - Present
ACCENT Marketing   September 2011 - July 2012
Humana  2009 - September 2011
Humana  2007 - 2009
University of Kentucky  2004 - 2005

Skills
Health Insurance, Account Operations, Sales Operations, Marketing Operations, Customer Service, Strategic Communications, Email Marketing, Direct Marketing, Scrum, User Acceptance Testing, Pharmacy Benefit Sales..., Microsoft Office, Marketing

Education
University of Kentucky   2000 — 2004
Bachelors, Corporate Communications

Tim Searcy Tim Searcy Indianapolis, Indiana Area Details
Tim Searcy's ACCENT Marketing Experience January 2011 - November 2012
Job CEO at iPacesetters
Industry Marketing and Advertising
Experience
iPacesetters  January 2013 - Present
Professional Association for Customer Engagement (PACE)   October 2011 - Present
ACCENT Marketing   January 2011 - November 2012
Journal of Contact Center Management   February 2010 - January 2011
Taylor Institute at University of Akron   January 2007 - January 2011
Vistage International  2007 - January 2011
Hunt Big Sales  2005 - January 2011
The Whale Hunters  2002 - January 2011
American Teleservices Association   July 2001 - January 2011
Rapp Collins Worldwide  2001 - 2002

Skills
Change Management, Organizational..., Telephone Skills, Telemarketing, Customer Service, Customer Engagement, Sales Process, Business Strategy, Turnaround Specialist, High Growth, High-growth, Cross-functional Team..., Lead Generation, Sales, Strategy, Management, Business Development, Outsourcing, CRM, Start-ups, Call Centers, BPO, Call Center, B2B, Leadership, Contact Centers, Team Building, Customer Experience, Selling, Competitive Analysis, Executive Management, Interviews, Vendor Management, Salesforce.com, Strategic Partnerships, Email Marketing, Customer Retention, Inbound Marketing, Direct Marketing, Team Leadership, Account Management, Customer Satisfaction, Sales Operations, Sales Management, Marketing Strategy, New Business Development, Strategic Planning, Public Speaking, Workforce Management, Telecommunications

Education
University of Nebraska-Lincoln   1983 — 1986
Marketing

Strawn Dixon Strawn Dixon Missoula, Montana Area Details
Strawn Dixon's ACCENT Marketing Experience 2006 - Present
Job at
Industry Arts and Crafts
Experience
Accent Marketing Group   October 2006 - Present
Accent Marketing   2006 - Present
Bob Wards  May 2003 - August 2007

Education
University of Montana   2002 — 2006

Amy Biven Amy Biven Louisville, Kentucky Area Details
Amy Biven's ACCENT Marketing Experience February 2000 - March 2002
Job Therapeutic Specialty Representative at Gilead Sciences
Industry Pharmaceuticals
Experience
Gilead Sciences  July 2013 - Present
AbbVie (formerly Abbott Laboratories)   January 2013 - Present
Abbott Laboratories  September 2009 - December 2012
Abbott Laboratories  April 2008 - September 2009
Abbott Laboratories  January 2004 - April 2008
Epilepsy Foundation  March 2002 - January 2004
Accent Marketing   February 2000 - March 2002

Skills
Pharmaceutical Sales, Marketing Strategy, Business Development, Cardiology, Leadership, Managed Care, Strategic Planning, Sales, Marketing, Neurology, Psychiatry, Endocrinology, Hospital Sales, Healthcare, Pharmaceutical Industry, Sales Operations, Training, Selling Skills, Rheumatology

Education
University of Louisville   1987 — 1993
BA, Sociology

Jennifer Geier Jennifer Geier Louisville, Kentucky Area Details
Jennifer Geier's ACCENT Marketing Experience September 1997 - March 1998
Job Region Manager Appliances Local Delivery at General Electric Consumer & Industrial
Industry Consumer Goods
Experience
GE Home and Business Solutions  August 2010 - Present
GE Home and Business Solutions  2007 - Present
GE Home and Business Solutions  1999 - 2007
Higher Graphics   August 1996 - August 1998
Accent Marketing   September 1997 - March 1998

Skills
Operations Management, Supply Chain Management, Cross-functional Team..., Logistics, Lean Manufacturing, Change Management, Value Stream Mapping, Strategic Planning, Team Leadership, Vendor Management, Team Building

Education
University of Louisville   2003 — 2005
Bachelors of Science, Finance

University of Kentucky   1993 — 1995

South Oldham High School   1990 — 1993

Shannon D. Hasenfratz Gardner Shannon D. Hasenfratz Gardner Virginia Beach, Virginia Details
Shannon D. Hasenfratz Gardner's ACCENT Marketing Experience 2003 - 2003
Job Government Business Division Account Management at Anthem
Industry International Affairs
Experience
Anthem  2014 - Present
University of Kentucky  2012 - 2013
University of Louisville  2010 - 2012
Sister Cities International  2011 - 2011
RH Clarkson Insurance Group   2010 - 2011
UnitedHealth Group  2008 - 2010
Humana  2004 - 2008
Rectorat de l'Académie de Dijon   2004 - 2005
ACCENT Marketing   2003 - 2003
Starwood Hotels & Resorts Worldwide, Inc.   2001 - 2002

Skills
Problem Solving, Teaching, Account Management, Translation, Excel, Negotiation, Microsoft Office, Word, Social Media, Writing, PowerPoint, Research, Customer Service, Insurance, Customer Relations, Process Improvement, French, English, Outlook, Microsoft Word, Microsoft Excel, Editing, Management, Analysis, Data Analysis, SPSS, Public Speaking, Training, Sales, International Relations, Leadership, Proposal Writing, Nonprofits, Public Relations, Social Networking, Policy, Policy Analysis, Program Management, Politics, Government, Strategic Planning, Community Outreach, Public Policy, Qualitative Research, Project Management, Team Building, Event Planning, Strategy

Education
University of Kentucky   2012 — 2013
Master of Arts (MA), Diplomacy and International Commerce

University of Louisville   2010 — 2012
Master of Arts (MA), French Language and Literature

University of Louisville
B.A., French Language/Culture & Cultural Anthropology (Ethnology)

University of Kentucky
Global Studies Program

P.L. Dunbar High School   1991 — 1995

Mateo José Lopez Mateo José Lopez Monroe, Louisiana Area Details
Mateo José Lopez's ACCENT Marketing Experience March 2012 - December 2012
Job Spanish Instructor, Historical Analyst & Recording Artist
Industry Education Management
Experience
Monroe City Schools  August 2015 - Present
Excellence Academy Performing Arts Charter School   January 2014 - May 2015
Experian  November 2012 - February 2014
ACCENT Marketing   March 2012 - December 2012
ACCENT Marketing   February 2011 - April 2012
Iota Phi Theta Fraternity Inc.  2011 - 2012
Wossman High School   February 2010 - April 2011
YMCA of NELA   June 2010 - December 2010
LSU Medical Center  June 2008 - April 2010
United Way of Northeast Louisiana  2005 - 2007

Skills
Contact Center..., Workforce Management, Real Time Monitoring, Sales Management..., Vocalist, Call Center, Microsoft Office, Coaching, Training, COPC, Program Launch, IEX, Contact Center..., Sales Management, Music Production, Vocal Instruction, Songwriting, Backing Vocals, Performance Management, Call Center..., Call Centers, Team Leadership, Fundraising, Contact Centers, Process Scheduler, Avaya, Customer Service, Customer Satisfaction, Time Management, Management, Software Documentation, Process Improvement, Human Resources, Interviews, Research, Teaching, Public Speaking, Leadership, Analysis

Education
Concordia University-Portland   2015 — 2016
Master of Education (M.Ed.), Curriculum and Instruction

University of Louisiana at Monroe   2006 — 2011
BA, History

Wossman High School   2002 — 2006

Richard Alex Jordan Richard Alex Jordan Fort Myers, Florida Details
Richard Alex Jordan's ACCENT Marketing Experience June 2010 - August 2010
Job Project Coordinator at Studio+
Industry Architecture & Planning
Experience
StudioPlus   July 2014 - Present
RBS Design Group Architecture   March 2011 - June 2014
ACCENT Marketing   June 2010 - August 2010
University of Kentucky  May 2009 - December 2009
Bluegrass Council, BSA   May 2009 - December 2009
Tri Star Construction  May 2006 - August 2007
Morley and Associates   May 2006 - August 2006

Skills
Revit, AutoCAD, Architectural Design, Microsoft Office, Adobe Creative Suite, Photoshop, InDesign, Construction Drawings, Microsoft Excel, Microsoft Word, Illustrator, PowerPoint, Google Earth, Microsoft Publisher, Social Media Marketing, 3D, SketchUp, Model Making, Maya, Ecotect, Flash

Education
University of Kentucky   2009 — 2010
Masters of Architecture, Architecture

University of Kentucky   2005 — 2009
Bachelors of Arts in Architecture, Architecture, Political Science Minor, History Minor

Hancock County High School   2001 — 2005
Industrial Technology

Shannon Hilton Shannon Hilton Kansas City, Missouri Details
Shannon Hilton's ACCENT Marketing Experience March 2003 - June 2004
Job Student at University of MissouriKansas City
Industry Accounting
Experience
Lifetouch  January 2012 - January 2013
American Crane & Tractor Parts   July 2011 - December 2011
Assured Vehicle Protection   October 2007 - May 2011
Lifetouch  March 2004 - July 2007
ACCENT Marketing   March 2003 - June 2004

Skills
Customer Satisfaction, Customer Service, Training, Troubleshooting, Invoicing, QuickBooks, Microsoft Excel, Outlook, Administrative..., 10 Key, Microsoft Word, Phone Skills, Data Entry, Fax, Spreadsheets, Call Centers, Telephone Skills

Education
University of Missouri-Kansas City   2014 — 2017
Bachelor of Science (BS), Accounting

Metropolitan Community College-Maple Woods   2011 — 2014
Associate of Business, Basic Skills and Developmental/Remedial Education, A

Dawn Michael Dawn Michael Kansas City, Missouri Area Details
Dawn Michael's ACCENT Marketing Experience June 2011 - October 2011
Job Territory Manager at Sprint Prepaid Group
Industry Wireless
Experience
Sprint  August 2014 - Present
Regency Business Solutions  October 2013 - August 2014
Clearwire  July 2012 - September 2013
Regency Office Products  October 2011 - July 2012
ACCENT Marketing   June 2011 - October 2011
Livewire Concepts, Inc.   April 2011 - June 2011
Lone Star Steakhouse & Saloon  February 2010 - March 2011
Lauren's Hope   May 2004 - February 2010
Thai Place   June 2007 - August 2009

Skills
Sales Management, Customer Service, Sales Support, Training & Development, Sales, Time Management, Team Building, Microsoft Office, Leadership, Inventory Management, Microsoft Excel, Advertising, Direct Marketing, Marketing, Management, PowerPoint, Marketing Communications, Cold Calling, Team Leadership, Training, Account Management, Sales Process, Recruiting, Sales Operations, B2B, Business Development, Customer Retention, Selling, Retail, Key Account Management, Coaching, Customer Satisfaction, Social Networking, Direct Sales, Outlook, CRM

Education
University of Missouri-Kansas City   2014 — 2017
Master of Business Administration (M.B.A.), Finance, General

University of Missouri-Columbia   2007 — 2010
Bachelor of Science in Business Adminsitration (BS BA), Marketing

Park Hill South High School   2003 — 2007
General Diploma

Rebecca Sizemore Rebecca Sizemore New Albany, Indiana Details
Rebecca Sizemore's ACCENT Marketing Experience 2006 - July 2008
Job New Account Coordinator at Indatus
Industry Computer Software
Experience
Indatus  March 2013 - Present
Indatus  September 2008 - March 2013
ACCENT Marketing   2006 - July 2008

Skills
Account Management, Customer Service, Team Building, Cold Calling, Management, Microsoft Office, PowerPoint, Microsoft Excel, Business Analysis, Microsoft Word, Project Management, New Business Development, Strategic Planning, Marketing Communications, Networking, Training

Education
University of Phoenix   2006 — 2008
Associates, Business Administration and Management, General

Corydon Central High School   2003 — 2005

Kelly Potts, MBA Kelly Potts, MBA Louisville, Kentucky Details
Kelly Potts, MBA's ACCENT Marketing Experience October 2011 - August 2012
Job Account Developer CocaCola Consolidated
Industry Food & Beverages
Experience
Coca-Cola Bottling Co. Consolidated  March 2015 - Present
Colon Cancer Prevention Project   April 2012 - Present
Coca-Cola Refreshments  March 2013 - March 2015
Presentation Academy High School  August 2012 - February 2013
ACCENT Marketing   October 2011 - August 2012

Skills
Social Media, Time Management, Email Marketing, Facebook, Marketing, Social Media Marketing, Marketing Communications, Advertising, PowerPoint, Microsoft Office, Photography, Press Releases, Sales, Integrated Marketing, Leadership, Group work, Direct Marketing, Salesforce.com, Organization, Social Media Monitoring, Word, ExactTarget, Twitter, Communication Skills, Planning, Relationship Management, InDesign, Constant Contact, Account Management, Inventory Management, Vendor Relations, Merchandising, Project Management, Communication, Microsoft Word

Education
University of Louisville   2011 — 2012
Master, Business Administration

Western Kentucky UniversityMay 2011   2006 — 2011
Bachelor of Science, Marketing and Communication Studies, Minor in Computer Information Systems

Sacred Heart Academy   2002 — 2006

St. Raphael

Julie Magee Julie Magee Louisville, Kentucky Area Details
Julie Magee's ACCENT Marketing Experience January 1997 - August 2001
Job Owner / Designer ThreeSixty Designs, LLC
Industry Graphic Design
Experience
Three-Sixty Designs, LLC   August 2001 - Present
ACCENT Marketing   January 1997 - August 2001
Shea Advertising   1995 - 1997

Skills
Graphic Design, Web Design, Brochures, Graphics, Invitations, Logo Design, Advertising, Photography, Corporate Gifts, Creative Direction, Adobe Creative Suite, Photoshop, Corporate Identity, Marketing, Branding & Identity, Corporate Branding, Brand Development, Layout, Direct Mail, Art Direction, Newsletters, Typography, InDesign, Posters

Education
University of Louisville   1990 — 1994
Bachelor's degree, Graphic Design

University of Louisville   1989 — 1994
BA, Graphic Design

David Schmitt David Schmitt Louisville, Kentucky Area Details
David Schmitt's ACCENT Marketing Experience February 2003 - July 2004
Job Account Executive, Assurant Solutions
Industry Marketing and Advertising
Experience
Assurant Solutions  December 2013 - Present
ACCENT InterMedia  October 2009 - August 2013
Service Net  2006 - 2008
Service Net  August 2004 - 2006
ACCENT Marketing   February 2003 - July 2004

Skills
Database Marketing, Marketing Strategy, Direct Marketing, Analytics, Account Management, Multi-channel Marketing, New Business Development, Marketing, Cross-functional Team..., Competitive Analysis, Strategic Partnerships, Business Development, Strategic Planning, CRM, Product Development, Lead Generation, Sales Management, Marketing Communications, Leadership, Integrated Marketing, Strategy, Product Marketing, B2B, E-commerce, Email Marketing, P&L Management, Customer Retention, Salesforce.com, Product Management, Budgets, Digital Marketing, Marketing Management, Start-ups, Customer Acquisition, Customer Experience, Direct Mail

Education
University of Kentucky   1989 — 1993
BBA, Marketing

Brian Carter Brian Carter Louisville, Kentucky Area Details
Brian Carter's ACCENT Marketing Experience 2007 - 2010
Job Leader and visionary of software solutions
Industry Computer Software
Experience
Humana  January 2011 - Present
Chippewa Software Technology   June 2000 - Present
Kentucky .Net User Group   2009 - 2013
The Rawlings Group  2010 - 2010
Accent Marketing   2007 - 2010
University of Louisville  August 2004 - December 2009
Microsoft  October 2000 - September 2003

Skills
SQL, Project Management, .NET, Software Project..., Software Development, C#, Integration, Web Applications, Visio, Business Analysis, Microsoft SQL Server, Databases, Enterprise Architecture, SharePoint, SDLC, Programming, ASP.NET MVC, Web Development, Leadership, Agile Methodologies, XML, Database Design, Scrum, Business Intelligence, T-SQL, JavaScript, Web Services, Oracle, Requirements Analysis, Software Engineering, VB.NET, MySQL, Visual Studio, Software Design, Java, ASP.NET, Unix, SSRS, IIS, TFS, SOA, Visual Basic, SSIS, WCF, WPF, Data Warehousing, Data Modeling, ETL, HTML, ASP

Education
University of Louisville   2004 — 2007
Doctor of Philosophy, Computer Science and Engineering, GPA 3.9

University of Detroit Mercy   1996 — 1997
Masters of Science,, Computer and Information Systems – Software Management

University of Michigan   1990 — 1993
Bachelor of Science, Computer Science

Theresa Johnson Theresa Johnson Martinsville, Virginia Details
Theresa Johnson's ACCENT Marketing Experience August 2007 - January 2009
Job Independent Writing and Editing Professional
Industry Writing and Editing
Experience
Independent  December 2008 - Present
Caregiver, AAA Healthcare and Referral Service   December 2010 - April 2011
ACCENT Marketing   August 2007 - January 2009
Kangaroo  June 2005 - June 2006
Denny's  December 2002 - December 2004
Dell  August 2001 - December 2002

Skills
Customer Service, Coaching, Technical Support, Creative Writing, Editing, Proofreading, Copy Editing, Blogging, Technical Writing, Journalism, Social Media, Copywriting, Public Speaking, Research, Microsoft Office, Press Releases, Facebook, Software Documentation, Interviews, Public Relations, Newsletters, Social Networking, Publishing, WordPress, Social Media Marketing, Poetry, Teaching, Grant Writing, Community Outreach, Nonprofits, Fundraising, Strategic Communications

Education
University of Phoenix   2009 — 2013
A.A, 2011

Atlantic High School   1998 — 1999
Bachelor's degree, Psychology

Donna Dillihay Donna Dillihay Louisville, Kentucky Area Details
Donna Dillihay's ACCENT Marketing Experience 2005 - 2009
Job System Developer at Homecare Homebase
Industry Information Technology and Services
Experience
Homecare Homebase  2013 - Present
University of Louisvile School of Medicine   2009 - 2012
Accent Marketing   2005 - 2009
The Home Depot  2003 - 2004
Digital Insight  2000 - 2003
BellSouth  1995 - 1998

Skills
SQL, Data Analysis, Data Warehousing, Microsoft SQL Server, Software Development, Analytics, Project Management, SDLC, Testing, Quality Center, Integration, Databases, Quality Assurance, Business Intelligence, Visual Basic, ETL, XML, HP Quality Center, Agile Methodologies

Education
University of Louisville   2009 — 2012
Master's degree

University of Evansville
Bachelor's degree

Connie Tanner, PMP, SPHR Connie Tanner, PMP, SPHR Lakeland, Florida Details
Connie Tanner, PMP, SPHR's ACCENT Marketing Experience February 2014 - October 2014
Job Transition Project Mgr at Sutherland Global Services
Industry Telecommunications
Experience
Sutherland Global Services  December 2014 - Present
ACCENT Marketing   February 2014 - October 2014
The Results Companies  September 2013 - January 2014
ACCENT Marketing   June 2006 - August 2013
ACCENT Marketing   September 2005 - June 2006
McIntosh & Associates  May 2004 - September 2005
APAC Customer Services  July 1998 - November 2003
First Data Corporation  1988 - 1995

Skills
Call Center, Contact Center, Customer Relations, Telecommunications, Customer Service, Employee Relations, Process Improvement, Contact Centers, Call Centers, Outsourcing, Quality Assurance, Leadership, Coaching, BPO, Leadership Development, Management, Customer Experience, Performance Management, Project Management, Operations Management, CRM, Sales, Vendor Management, Customer Satisfaction, Team Building, Team Leadership, Recruiting, Cross-functional Team..., Workforce Management, Human Resources, SDLC, Employee Training, Customer Retention, Training, Program Management, B2B, Account Management, Business Process..., Consulting, Strategy, Change Management, Call Center Development, Telemarketing, Inbound Marketing, Budgets, Team Management, Multi-channel Marketing

Education
University of Illinois at Champaign-Urbana   1969 — 1973
BS, Communications

University of Illinois at Urbana-Champaign

Aaron Snyder, MBA Aaron Snyder, MBA Provo, Utah Area Details
Aaron Snyder, MBA's ACCENT Marketing Experience March 2007 - Present
Job Senior Call Center Leader
Industry Outsourcing/Offshoring
Experience
ACCENT Marketing   March 2007 - Present
iBAHN  November 2005 - March 2007
Discover Financial Services  April 1997 - November 2005

Skills
Forecasting, Customer Service, Call Center, Workforce Management, ACD, Process Improvement, Call Center Development, Customer Experience, Contact Centers, Customer Satisfaction, Avaya, Operations Management, IEX, IVR, Vendor Management, Team Building, Performance Management, BPO, Team Leadership, Outsourcing, Sales, Inbound Marketing, Customer Retention, Call Centers, Employee Relations, Cross-functional Team..., Management, Telemarketing, Process Scheduler, Leadership, Time Management, Human Resources, System Administration, Quality Assurance, Recruiting, Training, Service Delivery, Telecommunications, Troubleshooting, Coaching, Call Routing, Technical Support, Account Management, Outsourcing Management, Workforce Planning, Software Documentation, Employee Training, CRM, Employee Engagement, Change Management

Education
Westminster College   2000 — 2003
MBA, Business Administration

University of Phoenix   1998 — 2000
BS, Business Administration

West Jordan   1993 — 1996
General

Angela (Ector) Middaugh Angela (Ector) Middaugh Louisville, Kentucky Area Details
Angela (Ector) Middaugh's ACCENT Marketing Experience May 2001 - June 2003
Job Manager of Financial Reporting at Sypris Solutions Inc
Industry Construction
Experience
Sypris Solutions Inc   November 2014 - Present
Flextronics  July 2010 - November 2014
Flextronics  May 2008 - July 2010
Genlyte Group  June 2003 - May 2008
Accent Marketing   May 2001 - June 2003
American Air Filter  December 1998 - May 2001

Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Internal Controls, Cost Accounting, Finance, Forecasting, Strategic Planning, Financial Analysis, Financial Accounting, Auditing, SEC filings, Financial Audits, General Ledger

Education
University of Louisville   1988 — 1998
Bachelor's Degree, Accounting and Finance

Jay Guthrie Jay Guthrie Louisville, Kentucky Area Details
Jay Guthrie's ACCENT Marketing Experience 2011 - November 2012
Job Call Center Operations and Workforce Management
Industry Information Technology and Services
Experience
Gannett  2012 - Present
ACCENT Marketing   2011 - November 2012
Charter Communications  2008 - 2011
Charter Communications  2006 - 2008
Charter Communications  2002 - 2006
Charter Communications  2001 - 2002
High Speed Access  2000 - 2001
Pegasus Communications  1998 - 2000

Skills
Account Management, Avaya, Business Analysis, Call Center, Call Centers, Coaching, Contact Centers, Cross-functional Team..., Customer Experience, Customer Satisfaction, Data Analysis, Employee Relations, Employee Training, Inbound Marketing, Management, Microsoft Office, Operations Management, Outsourcing, Policy, Process Improvement, Project Planning, Recruiting, Sales, Strategic Planning, Team Building, Telecommunications, Telephony, Troubleshooting, Vendor Management, Workforce Management, Workforce Planning, Training, Software Documentation, Quality Assurance, Process Scheduler, Performance Management, Onboarding, Microsoft Excel, Forecasting, Customer Service, Call Center Development, Customer Retention, Leadership, Project Management, Analysis, Team Leadership, VoIP, Avaya Technologies

Education
University of Kentucky   1995 — 1997
Psychology

Lillian Beth Lehmann Kirk Lillian Beth Lehmann Kirk Little Rock, Arkansas Area Details
Lillian Beth Lehmann Kirk's ACCENT Marketing Experience 2008 - 2009
Job Wife; lover of life
Industry Writing and Editing
Experience
Robert M. Kirk   May 2015 - Present
Answerfone   August 2010 - May 2015
State of Arkansas  September 2009 - August 2010
ACCENT Marketing   2008 - 2009
C. Bean Transport, Inc.   August 2004 - March 2008
Pike County Public Library   June 2000 - August 2004
Glenwood Christian School   1996 - 1999
Texaco  1982 - 1992

Skills
Problem Solving, Customer Service, Technical Writing, Procedure Manuals, Telephone Skills, Online Research, Computer Proficiency, Highly detail oriented, Reading Comprehension, Internet Explorer, Microsoft Excel, Microsoft Word, Vocabulary, Copy Editing, Message Center, Answering Telephones, Medical Terminology, People-oriented, Team-oriented, Typing, Composition, Calming, Creativity, Customer Experience, Writing, Policy, Social Services, CPR Certified, Journalism, Knowledge Management, Lesson Planning, Newsletters, Proofreading, Quality Management, Volunteer Management, Windows, Creative Writing, Teamwork, Public Libraries, Adult Education, Helping Clients Succeed, Homework Help, Purchasing, Community Outreach, Youth Outreach, Social Media Outreach, Educational Outreach, Library Programming, Service Delivery, Collections Management

Education
University of Houston-Clear Lake   1979 — 1982
Bachelor of Science (B.S.), Accounting, 3.3/4.0

Blytheville High School
High School Degree

Troy Powers Troy Powers Orlando, Florida Area Details
Troy Powers's ACCENT Marketing Experience February 2008 - December 2010
Job Secure Network Solutions Architect at Presidio
Industry Information Technology and Services
Experience
Presidio  January 2014 - Present
Convergys  October 2012 - January 2014
HP Enterprise Services  December 2010 - October 2012
ACCENT Marketing   February 2008 - December 2010

Skills
IP Networking, F5 BigIP, Firewalls, IP, Active Directory, Disaster Recovery, Cisco IOS, Networking, Computer Hardware, Cisco Technologies, Troubleshooting, Network Security, Network Administration, VMware, Cisco Nexus, Data Center, Cisco Routers, Network Design, Virtualization, CCNA, WAN, Routers

Education
University of Louisville   1992 — 1999
Bachelor of Science in Business Administration, Computer Information Systems

Julie Henzel Julie Henzel Louisville, Kentucky Area Details
Julie Henzel's ACCENT Marketing Experience May 2008 - October 2010
Job Manager at Malone Workforce Solutions
Industry Consumer Services
Experience
Malone Workforce Solutions  February 2014 - Present
iAppFusion   October 2009 - Present
RxCrossroads  March 2011 - February 2013
Accent Marketing   May 2008 - October 2010
General Electric Consumer & Industrial  March 1986 - September 2004
Prior at GE Consumer & Industrial   February 1987 - March 2000

Skills
Program Management, Cross-functional Team..., Call Center, Six Sigma, Product Management, Training, Budgets, Coaching, Visio, Outsourcing, Process Improvement, Forecasting, CRM, Leadership, Team Leadership, Management, Quality Assurance, Vendor Management, Strategy, Team Building, Software Documentation, Customer Service, Customer Experience, Marketing, Business Process..., Change Management, Sales, Operations Management, Recruiting, Sourcing, Strategic Planning, Call Centers

Education
University of Kentucky   1982 — 1986
Marketing

Dillon Thaxton Dillon Thaxton Monroe, Louisiana Area Details
Dillon Thaxton's ACCENT Marketing Experience May 2008 - March 2010
Job Operations Technician 2
Industry Telecommunications
Experience
CenturyLink  September 2014 - Present
CenturyLink  October 2011 - Present
Accent Marketing   May 2008 - March 2010
Accent Marketing Services  November 2007 - April 2008

Skills
Windows Server, Troubleshooting, Active Directory, Information Technology, Windows XP, Call Centers, Windows 7, Group Policy, Technical Support, Help Desk Support, Windows, Routers, Networking, Computer Hardware, Microsoft Exchange, Oracle, Servers, Software Documentation, System Administration, VMware

Education
University of Louisiana at Monroe   2002 — 2007
B.B.A., Computer Information Systems

Holly Cannon, CPA Holly Cannon, CPA Louisville, Kentucky Area Details
Holly Cannon, CPA's ACCENT Marketing Experience May 2007 - April 2008
Job Assistant Manager, Store Accounting at Texas Roadhouse
Industry Restaurants
Experience
Texas Roadhouse  April 2014 - Present
Texas Roadhouse  April 2008 - April 2014
ACCENT Marketing   May 2007 - April 2008
UPS Supply Chain Solutions  October 2004 - May 2007

Skills
Restaurants, Journal Entries, Accounting, Microsoft Excel, JD Edwards, Income Statement, Balance Sheet Review, Financial Variance..., AssureNet, Month End Close

Education
University of Louisville   2003 — 2006
Bachelor of Science (BS), Accounting

Western Kentucky University   2000 — 2001

Janet Byron Janet Byron Louisville, Kentucky Area Details
Janet Byron's ACCENT Marketing Experience March 2007 - July 2010
Job Program Manager at RxCrossroads
Industry Marketing and Advertising
Experience
RxCrossroads  January 2011 - Present
ACCENT Marketing   March 2007 - July 2010
Citi Cards  June 2004 - September 2006
The Courier  April 2002 - May 2004
Western and Southern Life Financial Company   June 1999 - March 2002
General Electric Company  May 1996 - June 1999
GE  May 1992 - May 1996
General Electric/GE Answer Center   April 1986 - May 1992

Education
University of Louisville
B.S, Sociology

Webster University
Masters Degree, Human Resources and Training and Development

Thong Trinh Thong Trinh Orlando, Florida Area Details
Thong Trinh's ACCENT Marketing Experience 1997 - 2000
Job Business Analyst at Magellan Behavioral Health
Industry Mental Health Care
Experience
WellDyneRx  2013 - 2014
Magellan Health Services  2004 - 2013
MD&E CLARITY  March 2002 - June 2004
ACCENT Marketing   1997 - 2000

Skills
Microsoft Excel, Business Intelligence, Mental Health, Process Improvement, Data Analysis, Business Analysis, Medicaid, Access, Marketing, Psychotherapy, Requirements Analysis, Case Managment, Healthcare Management, Health Policy

Education
University of South Florida   1990 — 1992
Psychology

Misty Maggard Misty Maggard Louisville, Kentucky Area Details
Misty Maggard's ACCENT Marketing Experience 2007 - 2008
Job Training Specialist
Industry Insurance
Experience
WellPoint  2013 - Present
WellPoint  May 2008 - December 2012
Accent Marketing   2007 - 2008
Ford Motor Company/Bright Horizons   2001 - 2007
Ford Motor Company  1997 - 2001

Skills
Performance Improvement, Performance Consulting, Organizational..., Management Development, Employee Training, Training Delivery, Leadership, Training

Education
University of Louisville
Master of Science, Organizational Training & Development

University of Louisville
Bachelor of Science, Education

Shishir Gauri, PHR Shishir Gauri, PHR Louisville, Kentucky Area Details
Shishir Gauri, PHR's ACCENT Marketing Experience December 2009 - August 2010
Job President at Prospect Preschool Academy
Industry Human Resources
Experience
Crestwood Preschool Academy   September 2015 - Present
Prospect Preschool Academy   March 2012 - Present
Tumble to the Max   November 1999 - January 2014
ACCENT Marketing   December 2009 - August 2010
Tumble to the Max   November 1999 - June 2010
PCUSA  August 2008 - January 2009
Tower Automotive  January 2000 - January 2004
Drs  January 1992 - January 1999

Skills
Employee Relations, Recruiting, Human Resources, Customer Service, Employee Benefits, Leadership Development, Performance Management, Coaching, Sales, Call Centers, Organizational..., Marketing, Payroll, Employee Training, Interviews, Employee Engagement, Advertising, Talent Management, Onboarding, Marketing Strategy, Talent Acquisition, Personnel Management, Benefits Administration, HRIS, Management, Project Management, Strategy, Team Building, Training

Education
Campbellsville University   2010 — 2012
Master's degree, Organizational Leadership, 3.9

University of Louisville   1998 — 2008
MBA, Business

University of Michigan   1989 — 1993
Bachelor of Arts (B.A.)

University of Louisville
BA, Psychology and Biology

Rebecca Bridget Rebecca Bridget Louisville, Kentucky Area Details
Rebecca Bridget's ACCENT Marketing Experience November 2014 - February 2015
Job Operations Manager at STARTEK
Industry Consumer Services
Experience
STARTEK  February 2015 - Present
ACCENT Marketing   November 2014 - February 2015
ACCENT Marketing   June 2014 - October 2014
ACCENT Marketing   November 2010 - June 2014
ACCENT Marketing   November 2009 - November 2010
ACCENT Marketing   July 2009 - November 2009
ACCENT Marketing   April 2009 - July 2009
ACCENT Marketing   January 2009 - April 2009
ACCENT Marketing   September 2008 - January 2009

Skills
Call Center, Leadership, Call Centers, Training, Program Management, Management, Customer Service, Operations Management, Time Management, Microsoft Excel, Cross-functional Team..., Coaching, Team Leadership, Customer Experience, Troubleshooting, Process Improvement, Customer Satisfaction, Vendor Management

Education
University of Cincinnati   2001 — 2003
Business

New Lexington High School   1997 — 2001

Christine Van Norman Christine Van Norman United States Details
Christine Van Norman's ACCENT Marketing Experience May 2008 - August 2008
Job
Industry Hospital & Health Care
Experience
Florida Medical Clinic  February 2009 - Present
ACCENT Marketing   May 2008 - August 2008

Skills
BLS, CPRS, CERNER

Education
University of South Florida
Nursing, Health Science, 4.0

Cassey Raines Cassey Raines Houston, Texas Details
Cassey Raines's ACCENT Marketing Experience 2009 - 2010
Job HR Specialist at RSH Energy LLC
Industry Oil & Energy
Experience
RSH Energy LLC  September 2013 - Present
Hatch Mott MacDonald  May 2012 - September 2013
ACCENT Marketing   2009 - 2010
Hatch Mott MacDonald  August 2008 - May 2009

Skills
Microsoft Office, Microsoft Word, Recruiting, Management, Strategic Planning, Change Management, Contract Management, Team Leadership, PowerPoint, Customer Service, Project Management, Leadership, Data Entry, Invoicing, Employee Relations, Microsoft Excel, Training, Outlook

Education
University of Phoenix   2010 — 2014
Bachelor's Degree, Business Administration

Brandi Blake Brandi Blake Greater St. Louis Area Details
Brandi Blake's ACCENT Marketing Experience January 2006 - August 2010
Job Store Manager Cricket Wireless Gateway Wireless
Industry Telecommunications
Experience
Cricket Wireless -Gateway Wireless   April 2015 - Present
Custom Communications AT&T   July 2014 - April 2015
Custom Communications  June 2014 - July 2014
World Wide Wireless AT&T   November 2012 - May 2014
County Materials Corp  July 2012 - November 2012
Home Care Nursing   May 2012 - July 2012
County Materials Corp  September 2010 - April 2012
ACCENT Marketing   January 2006 - August 2010
Auffenberg Dealer Group  September 2004 - January 2006

Skills
Outlook, Excel, Microsoft Office, Customer Service, Administrative Support, Scheduling, Word, PowerPoint, Data Entry, Invoicing, Spreadsheets, Office Management, Telephone Skills, Fax, Lotus Notes, Microsoft Publisher, Medical Billing, Human Resources, Construction Safety, Newsletter Production, Order Management, Purchase Orders, Sales Order, Job Coaching, Microsoft Excel, Process Scheduler, Time Management, Sales, Call Centers, Employee Relations, Event Planning, Inventory Management, Leadership, Microsoft Word, Recruiting, Administrative...

Education
University of Phoenix   2010 — 2014
Business Administration, Business

Farmington Senior High School   2001 — 2005
Diploma

Josh Bertram Josh Bertram Springfield, Missouri Area Details
Josh Bertram's ACCENT Marketing Experience October 2011 - March 2013
Job Merchant Reconciliation Coordinator at Expedia
Industry Hospitality
Experience
Expedia, Inc.   May 2015 - Present
JPMorgan Chase & Co.   March 2013 - April 2015
ACCENT Marketing   October 2011 - March 2013
Tenaris  September 2009 - November 2010
Tenaris  September 2008 - September 2009
James Forestry Board   August 2007 - December 2007
OfficeMax  August 2004 - August 2005

Skills
Analysis, VBA, Microsoft Office, Project Management

Education
University of Missouri-Rolla   2005 — 2008
B.S, Engineering Management

Mineral Area College   2003 — 2005
A.A, Mathematics

John Sandknop John Sandknop Louisville, Kentucky Details
John Sandknop's ACCENT Marketing Experience August 2007 - Present
Job Customer Service Rep
Industry Consumer Goods
Experience
ACCENT Marketing   August 2007 - Present
Sprint  July 2005 - July 2007
Cellular Advantage  November 1998 - July 2005

Skills
Account Management, Customer Experience, Marketing, Telemarketing, Sales Management, Email Marketing, Advertising, Direct Sales, Social Media Marketing, Direct Marketing, Social Media, Team Building, Marketing Strategy, Salesforce.com

Education
University of Louisville
Business Administration and Management, General

Arnita Johnson Arnita Johnson Monroe, Louisiana Details
Arnita Johnson's ACCENT Marketing Experience March 2012 - Present
Job Engagement Specialist at ACCENT Marketing
Industry Marketing and Advertising
Experience
ACCENT Marketing   March 2012 - Present
County Market  May 2011 - March 2012
Monroe City School Board   October 2009 - May 2011

Skills
Customer Service, Customer Satisfaction, Customer Oriented, Hospitality, Hotels, Hospitals, Hotel Management, hospital information..., Education, Telemarketing, Telephone, Purchase Orders, Research, Sales, Call Center, Cashiering, Cash Register, Supervising, Schedules, Administrative..., Auditing, Team Leadership, Inventory Management, Shipping, Recieving, Driving License, Deliveries, Order Fulfillment, Order Processing, Balance Sheet, Teaching

Education
University of Louisiana at Monroe   1999 — 1999
Phlebotomy Technician/Phlebotomist

Ouachita Parish High School   1995 — 1997

Phortya Page Phortya Page West Monroe, Louisiana Details
Phortya Page's ACCENT Marketing Experience 2009 - 2010
Job Experienced Leader/Mathematician
Industry Consumer Services
Experience
ACCENT Marketing   2009 - 2010
ULM Student Success Center   2005 - 2006

Education
University of Louisiana at Monroe   2008 — 2012
Bachelor of Science (B.S.), Mathematics

Jonesboro-Hodge High School   2000 — 2004

Jessica Browder Jessica Browder Hot Springs National Park, Arkansas Details
Jessica Browder's ACCENT Marketing Experience April 2012 - Present
Job Engagement Specialist at ACCENT Marketing
Industry Marketing and Advertising
Experience
ACCENT Marketing   April 2012 - Present
National Park Medical Center  August 2011 - April 2012
Lakewood Convalescent   March 2011 - August 2011

Education
University of Phoenix   2007 — 2009
Associate's degree, Business Administration and Management, General

Freddie Wilkerson Freddie Wilkerson Jeffersonville, Indiana Details
Freddie Wilkerson's ACCENT Marketing Experience March 2014 - Present
Job Student at University of Louisville
Industry
Experience
ACCENT Marketing   March 2014 - Present
Connextions  August 2013 - December 2013
Amazon  October 2012 - July 2013
Fauceria   February 2012 - August 2012

Education
University of Louisville   2011 — 2015

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