iQor Company
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, Florida, United States CFO: David Kaminsky Number of employees: 40,000 Brands: iQor and QeyMetrics Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
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iQor Employees
Employee
Years
Job
Industry
Terry Allison, PMP, CSM, MCTS Terry Allison, PMP, CSM, MCTS's iQor Experience November 2014 - Present
Job Senior IT Manager at iQor
Industry Information Technology and Services
Experience
iQor November 2014 - Present
Jabil Circuit July 2008 - November 2014
SendTec, Inc. 2006 - 2008
Essilor 1997 - July 2006
Raytheon 1987 - 1997
Skills
Business Intelligence, Enterprise Architecture, IT Management, IT Project & Program..., Agile Project Management, Six Sigma, Manufacturing, Software Development, SAP BW, SAP ERP, Data Warehousing, ERP, Information Technology, MRP, Management, HANA and in Memory..., Hadoop, PMP, IT Strategy, Integration
Education
University of South Florida 2002 — 2008
Bachelor of Science (B.S.), Computer Science
iQor November 2014 - Present
Jabil Circuit July 2008 - November 2014
SendTec, Inc. 2006 - 2008
Essilor 1997 - July 2006
Raytheon 1987 - 1997
Skills
Business Intelligence, Enterprise Architecture, IT Management, IT Project & Program..., Agile Project Management, Six Sigma, Manufacturing, Software Development, SAP BW, SAP ERP, Data Warehousing, ERP, Information Technology, MRP, Management, HANA and in Memory..., Hadoop, PMP, IT Strategy, Integration
Education
University of South Florida 2002 — 2008
Bachelor of Science (B.S.), Computer Science
David Nathanson David Nathanson's iQor Experience August 2004 - April 2009
Job Vice President of Sales, Vertical Markets Collections at Experian
Industry Financial Services
Experience
Experian February 2011 - Present
TransUnion March 2009 - February 2011
iQor August 2004 - April 2009
Collegiate Funding Services August 2003 - August 2004
Capital One April 1996 - July 2003
Education
University of Reading 1989 — 1990
University of Rhode Island 1986 — 1990
BA
Experian February 2011 - Present
TransUnion March 2009 - February 2011
iQor August 2004 - April 2009
Collegiate Funding Services August 2003 - August 2004
Capital One April 1996 - July 2003
Education
University of Reading 1989 — 1990
University of Rhode Island 1986 — 1990
BA
Joshua Bodine Joshua Bodine's iQor Experience June 2010 - November 2014
Job Returns Analyst at Genpact/3M
Industry Financial Services
Experience
Eaton - Hydraulics Business November 2014 - Present
iQor June 2010 - November 2014
Bodine Contracting, Inc June 1999 - November 2009
Skills
Office Administration, Customer Service, Data Analysis, Data Entry, Marketing, Sales, Collections, Microsoft Excel, Microsoft Word, Access, Financial Accounting, Call Centers, Financial Analysis, Customer Relations, Collaborative Problem...
Education
University of Phoenix 2007 — 2011
Bachelors, Marketing Managment
NBHS 1998 — 2003
Eaton - Hydraulics Business November 2014 - Present
iQor June 2010 - November 2014
Bodine Contracting, Inc June 1999 - November 2009
Skills
Office Administration, Customer Service, Data Analysis, Data Entry, Marketing, Sales, Collections, Microsoft Excel, Microsoft Word, Access, Financial Accounting, Call Centers, Financial Analysis, Customer Relations, Collaborative Problem...
Education
University of Phoenix 2007 — 2011
Bachelors, Marketing Managment
NBHS 1998 — 2003
Yolonda Mack-Ellerbe Yolonda Mack-Ellerbe's iQor Experience April 2009 - May 2011
Job Sr Csr at Fifth Third Bank
Industry Banking
Experience
Fifth Third Bank May 2011 - Present
iQor April 2009 - May 2011
Bank of America November 2000 - April 2009
Skills
Customer Service, Customer Satisfaction, Building Relationships, Sustainability, Customer Retention, Retail Banking, Ten Key, Microsoft Office, Data Entry, Call Center, Supervising, Management, Call Centers, Coaching, Software Documentation, Banking, Public Speaking, Customer Experience, Sales
Education
University of Phoenix
Fifth Third Bank May 2011 - Present
iQor April 2009 - May 2011
Bank of America November 2000 - April 2009
Skills
Customer Service, Customer Satisfaction, Building Relationships, Sustainability, Customer Retention, Retail Banking, Ten Key, Microsoft Office, Data Entry, Call Center, Supervising, Management, Call Centers, Coaching, Software Documentation, Banking, Public Speaking, Customer Experience, Sales
Education
University of Phoenix
Shemeka Washington Shemeka Washington's iQor Experience September 2007 - May 2010
Job Customer Service Representative
Industry Telecommunications
Experience
Bay Area Credit Services July 2013 - Present
oDesk June 2012 - June 2013
American Property Management Group April 2012 - February 2013
University of South Carolina August 2010 - May 2012
iQor September 2007 - May 2010
The Post and Courier June 2009 - April 2010
NCO Group February 2007 - August 2007
DaVita October 2005 - February 2007
Skills
Collections, Data Entry, Customer Service, Receptions, Switchboard Operator, Administrative..., Virtual Assistance, Retail, Accounts Receivable, QuickBooks, LinkedIn, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Customer Retention, Customer Support, Technical Support, Adobe, Microsoft Publisher, SQL, Teamwork, Communication, Skip Tracing, 3rd Parties, VoIP, Skype
Education
University of South Carolina-Columbia 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Psychology
Bay Area Credit Services July 2013 - Present
oDesk June 2012 - June 2013
American Property Management Group April 2012 - February 2013
University of South Carolina August 2010 - May 2012
iQor September 2007 - May 2010
The Post and Courier June 2009 - April 2010
NCO Group February 2007 - August 2007
DaVita October 2005 - February 2007
Skills
Collections, Data Entry, Customer Service, Receptions, Switchboard Operator, Administrative..., Virtual Assistance, Retail, Accounts Receivable, QuickBooks, LinkedIn, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Customer Retention, Customer Support, Technical Support, Adobe, Microsoft Publisher, SQL, Teamwork, Communication, Skip Tracing, 3rd Parties, VoIP, Skype
Education
University of South Carolina-Columbia 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Psychology
Whitney Hoey Whitney Hoey's iQor Experience October 2009 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor October 2009 - Present
Murray Adolescent Treatment and training May 2008 - October 2009
Skills
Leadership, Management, Customer Service, Operations Management, Microsoft Office, Coaching, Microsoft Excel, Public Speaking, Event Planning, Marketing, Outlook, Microsoft Word, Event Management, Research, Sports, Call Centers, Credit, Outsourcing, Recruiting, Training, Employee Training, Hiring, Onboarding, Employee Engagement, Human Resources, P, Interviews, Performance Management, Employee Relations, Talent Acquisition, Community Outreach
Education
University of North Carolina at Charlotte 2004 — 2008
Bachelor of Arts (B.A.), Psychology
iQor October 2009 - Present
Murray Adolescent Treatment and training May 2008 - October 2009
Skills
Leadership, Management, Customer Service, Operations Management, Microsoft Office, Coaching, Microsoft Excel, Public Speaking, Event Planning, Marketing, Outlook, Microsoft Word, Event Management, Research, Sports, Call Centers, Credit, Outsourcing, Recruiting, Training, Employee Training, Hiring, Onboarding, Employee Engagement, Human Resources, P, Interviews, Performance Management, Employee Relations, Talent Acquisition, Community Outreach
Education
University of North Carolina at Charlotte 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Michael Ellerd Michael Ellerd's iQor Experience January 2012 - Present
Job VP Operations at iQor
Industry Financial Services
Experience
iQor January 2012 - Present
Receivable Management Services (RMS) September 2003 - January 2012
CSC September 1993 - June 2003
US Navy September 1989 - September 1993
Skills
Vendor Management, Outsourcing, Process Improvement, Operations Management, Call Centers, CRM, Management, Executive Management, BPO, Leadership, Workforce Management, Business Process..., Team Building, Risk Management, Offshoring, Performance Management, Customer Satisfaction, Call Center, Credit, Team Management, Customer Service, MIS
Education
University of Phoenix 2007 — 2009
Masters, Business
iQor January 2012 - Present
Receivable Management Services (RMS) September 2003 - January 2012
CSC September 1993 - June 2003
US Navy September 1989 - September 1993
Skills
Vendor Management, Outsourcing, Process Improvement, Operations Management, Call Centers, CRM, Management, Executive Management, BPO, Leadership, Workforce Management, Business Process..., Team Building, Risk Management, Offshoring, Performance Management, Customer Satisfaction, Call Center, Credit, Team Management, Customer Service, MIS
Education
University of Phoenix 2007 — 2009
Masters, Business
Rashaun Collins Rashaun Collins's iQor Experience 2007 - 2011
Job Owner : Discreetly Greek, Freelance artist for hire
Industry Apparel & Fashion
Experience
Discreetly Greek - Fashionable Greek apparel June 2009 - Present
Integral Apparel and Design Inc March 2002 - Present
iQor 2007 - 2011
RIPT Apparel December 2009 - December 2010
University of Minnesota September 2002 - June 2005
Platinum Design Group March 2000 - September 2002
Skills
Illustrator, Brand Development, Graphic Design, Illustration, Art Direction, Art, Fashion Design, Image Manipulation, Social Networking, SEO, Digital Art, Marketing, Greek, Adobe Creative Suite, Logo Design, Graphics, Mac, Creative Direction, Photoshop, InDesign, Fashion, Branding & Identity, Photography, Apparel
Education
University of Minnesota-Twin Cities 1999 — 2005
Sociology
Discreetly Greek - Fashionable Greek apparel June 2009 - Present
Integral Apparel and Design Inc March 2002 - Present
iQor 2007 - 2011
RIPT Apparel December 2009 - December 2010
University of Minnesota September 2002 - June 2005
Platinum Design Group March 2000 - September 2002
Skills
Illustrator, Brand Development, Graphic Design, Illustration, Art Direction, Art, Fashion Design, Image Manipulation, Social Networking, SEO, Digital Art, Marketing, Greek, Adobe Creative Suite, Logo Design, Graphics, Mac, Creative Direction, Photoshop, InDesign, Fashion, Branding & Identity, Photography, Apparel
Education
University of Minnesota-Twin Cities 1999 — 2005
Sociology
Antonio D. McIntosh Antonio D. McIntosh's iQor Experience March 2009 - February 2010
Job Quality Assurance Professional / Process Improvement / Performance Improvement / BPO / Outsourcing
Industry Security and Investigations
Experience
Iverify February 2010 - Present
iQor March 2009 - February 2010
Convergys June 2004 - September 2007
Sitel May 2000 - June 2004
Skills
Call Centers, Customer Satisfaction, Process Improvement, Management, Customer Service, Team Building, Employee Relations, Team Management, Analysis, Operations Management, Team Leadership, Leadership, Performance Management, Quality Assurance, BPO, Microsoft Office, Call Center, Recruiting, Outlook, Microsoft Excel, Account Management, Customer Experience, Coaching, Inventory Management, Policy, Training, Employee Training, Payroll, Supervisory Skills, Sales, Retail, Human Resources, Microsoft Word, Organizational..., Public Speaking, Sales Management, Employee Engagement, Leadership Development, Budgets, Change Management, Strategic Planning, Customer Experience...
Education
University of South Carolina-Columbia 1996 — 1999
Bachelor of Arts (B.A.), Sociology
Capella University
Master of Science (MS), Organizational Leadership
Iverify February 2010 - Present
iQor March 2009 - February 2010
Convergys June 2004 - September 2007
Sitel May 2000 - June 2004
Skills
Call Centers, Customer Satisfaction, Process Improvement, Management, Customer Service, Team Building, Employee Relations, Team Management, Analysis, Operations Management, Team Leadership, Leadership, Performance Management, Quality Assurance, BPO, Microsoft Office, Call Center, Recruiting, Outlook, Microsoft Excel, Account Management, Customer Experience, Coaching, Inventory Management, Policy, Training, Employee Training, Payroll, Supervisory Skills, Sales, Retail, Human Resources, Microsoft Word, Organizational..., Public Speaking, Sales Management, Employee Engagement, Leadership Development, Budgets, Change Management, Strategic Planning, Customer Experience...
Education
University of South Carolina-Columbia 1996 — 1999
Bachelor of Arts (B.A.), Sociology
Capella University
Master of Science (MS), Organizational Leadership
Jermeishia McDow Jermeishia McDow's iQor Experience March 2007 - Present
Job Senior Customer Service Representative at iQor
Industry Hospital & Health Care
Experience
iQor March 2007 - Present
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
University of South Carolina-Lancaster 2004 — 2006
Associate of Science (AS), Business/Commerce, General
iQor March 2007 - Present
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing
Education
University of Phoenix 2010 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
University of South Carolina-Lancaster 2004 — 2006
Associate of Science (AS), Business/Commerce, General
John Rossini, MBA, JD John Rossini, MBA, JD's iQor Experience 2008 - 2012
Job Vice President & Senior Level Consultant
Industry Management Consulting
Experience
SENIOR LEVEL CONSULTANT 2012 - Present
RBC Global Asset Management 2014 - 2015
vRad (Virtual Radiologic) 2014 - 2014
TCF Financial Corporation 2013 - 2014
Deluxe Corporation 2012 - 2013
iQor 2008 - 2012
iQor 2006 - 2008
SoftBrands 2004 - 2006
Manchester Companies 1998 - 2004
Skills
Due Diligence, Microsoft Excel, Financial Modeling, Budgets, Team Leadership, Strategic Financial..., Forecasting, Finance, Competitive Analysis, Mergers, Accounts Receivable, Analysis, Financial Analysis, Process Improvement, Financial Services, Business Analysis, Variance Analysis, Risk Management
Education
University of Minnesota - Carlson School of Management 1994 — 1996
Master of Business Administration (MBA), Finance
University of Minnesota Law School 1993 — 1996
Juris Doctorate
University of Saint Thomas 1989 — 1993
BA, Accounting and Computer Science
Brady HS
Brady HS
SENIOR LEVEL CONSULTANT 2012 - Present
RBC Global Asset Management 2014 - 2015
vRad (Virtual Radiologic) 2014 - 2014
TCF Financial Corporation 2013 - 2014
Deluxe Corporation 2012 - 2013
iQor 2008 - 2012
iQor 2006 - 2008
SoftBrands 2004 - 2006
Manchester Companies 1998 - 2004
Skills
Due Diligence, Microsoft Excel, Financial Modeling, Budgets, Team Leadership, Strategic Financial..., Forecasting, Finance, Competitive Analysis, Mergers, Accounts Receivable, Analysis, Financial Analysis, Process Improvement, Financial Services, Business Analysis, Variance Analysis, Risk Management
Education
University of Minnesota - Carlson School of Management 1994 — 1996
Master of Business Administration (MBA), Finance
University of Minnesota Law School 1993 — 1996
Juris Doctorate
University of Saint Thomas 1989 — 1993
BA, Accounting and Computer Science
Brady HS
Brady HS
Lisa Nance-Clark Lisa Nance-Clark's iQor Experience July 2013 - April 2014
Job Capital One Bank
Industry Financial Services
Experience
Capital One Bank May 2014 - Present
iQor July 2013 - April 2014
T-Mobile January 2007 - June 2012
Windstream Communications June 2006 - January 2007
T-Mobile March 2004 - January 2006
Allegiance Telecom. October 1999 - January 2003
MCI Communications June 1995 - August 1998
Skills
Telecommunications, Wireless, GSM, 3G, LTE, Mobile Devices, GPRS, VoIP, 2G, Call Center, 4G, IP, Cellular Communications, Edge, Router Configuration, Windows 7, Mac OS X, Blackberry, Broadband, Wireless Access, Wireless Broadband, Smartphones, Customer Support, Windows Server, SIM, Wireless Networking, Android, Blackberry Enterprise..., Windows Mobile, Networking, Technical Support, Routers, WiFi, OS X, Operating Systems, Call Centers, Troubleshooting, Customer Experience, Mobile Communications, Hardware, TCP/IP, BMC Remedy, DNS, System Deployment
Education
University of Nebraska-Lincoln 1983 — 1985
English Language and Literature, General
Pius X high school 1978 — 1981
diploma, General Studies
Capital One Bank May 2014 - Present
iQor July 2013 - April 2014
T-Mobile January 2007 - June 2012
Windstream Communications June 2006 - January 2007
T-Mobile March 2004 - January 2006
Allegiance Telecom. October 1999 - January 2003
MCI Communications June 1995 - August 1998
Skills
Telecommunications, Wireless, GSM, 3G, LTE, Mobile Devices, GPRS, VoIP, 2G, Call Center, 4G, IP, Cellular Communications, Edge, Router Configuration, Windows 7, Mac OS X, Blackberry, Broadband, Wireless Access, Wireless Broadband, Smartphones, Customer Support, Windows Server, SIM, Wireless Networking, Android, Blackberry Enterprise..., Windows Mobile, Networking, Technical Support, Routers, WiFi, OS X, Operating Systems, Call Centers, Troubleshooting, Customer Experience, Mobile Communications, Hardware, TCP/IP, BMC Remedy, DNS, System Deployment
Education
University of Nebraska-Lincoln 1983 — 1985
English Language and Literature, General
Pius X high school 1978 — 1981
diploma, General Studies
Phil McGuire Phil McGuire's iQor Experience March 2015 - Present
Job VP of Business Development at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2015 - Present
ePerformax Contact Centers - Philippines 2006 - February 2015
Sitel January 2004 - December 2004
Sitel March 2001 - January 2004
Sitel July 2000 - March 2001
Sitel December 1999 - July 2000
Sitel July 1999 - December 1999
Sitel January 1999 - July 1999
Sitel March 1998 - January 1999
ICT Group March 1998 - January 1999
Skills
Call Center, Offshore, Outsourcing, P&L responsibility, Offshoring, Account Management, Contract Negotiation, P&L Management, Client Services, Operations Management, Inbound, Outbound, BPO, RFP, Contact Centers, Call Center Development, Negotiation, Inbound Marketing, Call Centers, Leadership, CRM, Process Improvement, BPO Sales, RFP Responses, Customer Service..., Customer Service..., Global Customer Service, Contact Center..., Contact Center..., Call center start-up, Project Management, Program Management, Vendor Management, Customer Experience, Training, Workforce Management, Customer Retention, Sales, Business Planning, Managed Services, Lead Generation, Customer Satisfaction, Executive Management, B2B, Selling, Performance Management, Service Delivery, Team Management, Business Development, Strategy
Education
University of Nebraska at Kearney 1980 — 1985
BS, Biology
iQor March 2015 - Present
ePerformax Contact Centers - Philippines 2006 - February 2015
Sitel January 2004 - December 2004
Sitel March 2001 - January 2004
Sitel July 2000 - March 2001
Sitel December 1999 - July 2000
Sitel July 1999 - December 1999
Sitel January 1999 - July 1999
Sitel March 1998 - January 1999
ICT Group March 1998 - January 1999
Skills
Call Center, Offshore, Outsourcing, P&L responsibility, Offshoring, Account Management, Contract Negotiation, P&L Management, Client Services, Operations Management, Inbound, Outbound, BPO, RFP, Contact Centers, Call Center Development, Negotiation, Inbound Marketing, Call Centers, Leadership, CRM, Process Improvement, BPO Sales, RFP Responses, Customer Service..., Customer Service..., Global Customer Service, Contact Center..., Contact Center..., Call center start-up, Project Management, Program Management, Vendor Management, Customer Experience, Training, Workforce Management, Customer Retention, Sales, Business Planning, Managed Services, Lead Generation, Customer Satisfaction, Executive Management, B2B, Selling, Performance Management, Service Delivery, Team Management, Business Development, Strategy
Education
University of Nebraska at Kearney 1980 — 1985
BS, Biology
Jasmine McCullough Jasmine McCullough's iQor Experience March 2009 - January 2011
Job Product Client Specialist w/ Treasury Management at PNC Bank
Industry Financial Services
Experience
PNC March 2014 - Present
PNC May 2012 - March 2014
PNC April 2011 - May 2012
iQor March 2009 - January 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Outlook, Leadership, Training, Marketing, Management, Social Networking, Strategic Planning, Time Management, Social Media
Education
University of Phoenix 2012 — 2016
Associate's degree, Business Administration and Management, General
PNC March 2014 - Present
PNC May 2012 - March 2014
PNC April 2011 - May 2012
iQor March 2009 - January 2011
Skills
Customer Service, Microsoft Office, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Outlook, Leadership, Training, Marketing, Management, Social Networking, Strategic Planning, Time Management, Social Media
Education
University of Phoenix 2012 — 2016
Associate's degree, Business Administration and Management, General
Robert Freudenberger, CPA Robert Freudenberger, CPA's iQor Experience March 2014 - May 2014
Job
Industry Pharmaceuticals
Experience
Iqor March 2014 - May 2014
Sussex Rural Electric Co-op April 2013 - August 2013
Sanofi- Aventis July 2011 - September 2011
Taro Pharmaceuticals April 2009 - August 2009
Ethicon Division of Johnson & Johnson July 2007 - September 2007
Novartis Pharmaceuticals August 2006 - August 2007
Accume Partners October 2005 - January 2006
Resources Global Professionals August 2004 - August 2005
AAIPharma, Inc. September 2003 - June 2004
GSK/Block Drug October 1975 - April 2001
Skills
Cash Management, Sarbanes-Oxley, Forecasting, Strategic Planning, Leadership, Training, Cash Flow, Sarbanes-Oxley Act, Financial Analysis, Treasury Management, Risk Management, Finance, Treasury, Contract Negotiation, Portfolio Management, Accounting, Banking, Auditing, Financial Reporting, Internal Audit, Internal Controls, Cash Flow Forecasting, Process Improvement, Cost Accounting, Financial Modeling, Credit, Working Capital..., Mergers & Acquisitions, Strategic Financial..., Managerial Finance
Education
University of South Carolina-Columbia 1965 — 1969
Bachelor of Science (BS), Accounting
Iqor March 2014 - May 2014
Sussex Rural Electric Co-op April 2013 - August 2013
Sanofi- Aventis July 2011 - September 2011
Taro Pharmaceuticals April 2009 - August 2009
Ethicon Division of Johnson & Johnson July 2007 - September 2007
Novartis Pharmaceuticals August 2006 - August 2007
Accume Partners October 2005 - January 2006
Resources Global Professionals August 2004 - August 2005
AAIPharma, Inc. September 2003 - June 2004
GSK/Block Drug October 1975 - April 2001
Skills
Cash Management, Sarbanes-Oxley, Forecasting, Strategic Planning, Leadership, Training, Cash Flow, Sarbanes-Oxley Act, Financial Analysis, Treasury Management, Risk Management, Finance, Treasury, Contract Negotiation, Portfolio Management, Accounting, Banking, Auditing, Financial Reporting, Internal Audit, Internal Controls, Cash Flow Forecasting, Process Improvement, Cost Accounting, Financial Modeling, Credit, Working Capital..., Mergers & Acquisitions, Strategic Financial..., Managerial Finance
Education
University of South Carolina-Columbia 1965 — 1969
Bachelor of Science (BS), Accounting
Kareem Hasan's iQor Experience January 2006 - February 2007
Job Enterprise SaaS Software Sales Executive at Ascend Learning
Industry E-Learning
Experience
Ascend Learning--E*Value Healthcare Education Solutions February 2012 - Present
Strategic Financial Partners January 2007 - February 2012
iQor January 2006 - February 2007
Prudential Financial March 2003 - October 2004
US Bank May 2001 - July 2002
Skills
Customer Service, Microsoft Office, Account Management, Strategic Planning, Sales, Negotiation, Team Leadership, Team Building, Management, Analysis, Customer Satisfaction, Leadership, Process Improvement, Coaching
Education
University of Minnesota-Twin Cities 1996 — 2001
Bachelor Science, Economics
Ascend Learning--E*Value Healthcare Education Solutions February 2012 - Present
Strategic Financial Partners January 2007 - February 2012
iQor January 2006 - February 2007
Prudential Financial March 2003 - October 2004
US Bank May 2001 - July 2002
Skills
Customer Service, Microsoft Office, Account Management, Strategic Planning, Sales, Negotiation, Team Leadership, Team Building, Management, Analysis, Customer Satisfaction, Leadership, Process Improvement, Coaching
Education
University of Minnesota-Twin Cities 1996 — 2001
Bachelor Science, Economics
Carrie (Jenkins) Murray Carrie (Jenkins) Murray's iQor Experience July 2011 - June 2014
Job Vice President Business Development at First National Collection Bureau, Inc.
Industry Financial Services
Experience
First National Collection Bureau, Inc. September 2014 - Present
iQor July 2011 - June 2014
Plaza Associates - parent company to ACB American Inc./SCI June 2005 - July 2011
Target Corporation February 2000 - June 2005
HSBC Bank FKA Household Credit Services June 1992 - February 2000
Education
University of Phoenix 1997 — 2000
Business Management
University of Nevada-Las Vegas 1994 — 1996
Business Management
Dixie State 1992 — 1994
Accounting
Chaparral High School 1989 — 1992
Rancho High School 1988 — 1989
First National Collection Bureau, Inc. September 2014 - Present
iQor July 2011 - June 2014
Plaza Associates - parent company to ACB American Inc./SCI June 2005 - July 2011
Target Corporation February 2000 - June 2005
HSBC Bank FKA Household Credit Services June 1992 - February 2000
Education
University of Phoenix 1997 — 2000
Business Management
University of Nevada-Las Vegas 1994 — 1996
Business Management
Dixie State 1992 — 1994
Accounting
Chaparral High School 1989 — 1992
Rancho High School 1988 — 1989
Pritesh Tripathi's iQor Experience April 2010 - October 2012
Job Head of Operations at Samson Software solutions Inc
Industry Staffing and Recruiting
Experience
Samson Software solutions Inc January 2015 - Present
Okaya Inc. November 2012 - December 2014
iQor April 2010 - October 2012
HCIT Consulting July 2009 - February 2010
Skills
Benefits Negotiation, Screening, Internet Recruiting, Technical Recruiting, Staff Augmentation, Screening Resumes, Staffing Services, Contract Recruitment, IT Recruitment, Temporary Placement, Applicant Tracking..., Talent Acquisition, Employee Referral..., Sourcing, Consulting, Recruiting
Education
University of Pune 2007 — 2009
Master of Business Administration (M.B.A.), Buisness Administration, A
MCRPV University 2004 — 2007
Bachelor's Degree, Bachelor of computer Application, A
Samson Software solutions Inc January 2015 - Present
Okaya Inc. November 2012 - December 2014
iQor April 2010 - October 2012
HCIT Consulting July 2009 - February 2010
Skills
Benefits Negotiation, Screening, Internet Recruiting, Technical Recruiting, Staff Augmentation, Screening Resumes, Staffing Services, Contract Recruitment, IT Recruitment, Temporary Placement, Applicant Tracking..., Talent Acquisition, Employee Referral..., Sourcing, Consulting, Recruiting
Education
University of Pune 2007 — 2009
Master of Business Administration (M.B.A.), Buisness Administration, A
MCRPV University 2004 — 2007
Bachelor's Degree, Bachelor of computer Application, A
Dennis Neeld Dennis Neeld's iQor Experience January 2006 - January 2014
Job AVP Operations at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2006 - January 2014
The Receivable Management Services Corporation (RMS) 2006 - 2014
VarTec Telecom March 2003 - September 2004
EarthLink November 1999 - March 2003
Skills
Call Center, Workforce Management, Vendor Management, Process Improvement, Operations Management, Customer Satisfaction, Customer Experience, Outsourcing, Service Delivery, Telecommunications, Team Management, Team Leadership, Customer Service, Management, Customer Retention, Call Centers
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alta Loma High School 1984 — 1987
iQor January 2006 - January 2014
The Receivable Management Services Corporation (RMS) 2006 - 2014
VarTec Telecom March 2003 - September 2004
EarthLink November 1999 - March 2003
Skills
Call Center, Workforce Management, Vendor Management, Process Improvement, Operations Management, Customer Satisfaction, Customer Experience, Outsourcing, Service Delivery, Telecommunications, Team Management, Team Leadership, Customer Service, Management, Customer Retention, Call Centers
Education
University of Phoenix 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Alta Loma High School 1984 — 1987
James Berg James Berg's iQor Experience January 1997 - December 2003
Job Director, Medtronic Care Management Services
Industry Hospital & Health Care
Experience
Medtronic July 2013 - Present
UnitedHealth Group September 2007 - July 2013
Realty Executives April 2004 - July 2008
iQor January 1997 - December 2003
Skills
Account Management, Contract Negotiation, Vendor Management, Accountability, Call Center, Strategic Planning, Operations Management, BPO, Team Building, Process Improvement, Leadership, Sales, Customer Satisfaction, Customer Service, Call Centers, Program Management, Strategy, Training
Education
University of Minnesota-Duluth 1992 — 1996
Bachelor of Business Administration (BBA)
Medtronic July 2013 - Present
UnitedHealth Group September 2007 - July 2013
Realty Executives April 2004 - July 2008
iQor January 1997 - December 2003
Skills
Account Management, Contract Negotiation, Vendor Management, Accountability, Call Center, Strategic Planning, Operations Management, BPO, Team Building, Process Improvement, Leadership, Sales, Customer Satisfaction, Customer Service, Call Centers, Program Management, Strategy, Training
Education
University of Minnesota-Duluth 1992 — 1996
Bachelor of Business Administration (BBA)
John Sefko John Sefko's iQor Experience January 2013 - Present
Job Former Assistant Vice President at iQor (Receivable Management Services RMS)
Industry Financial Services
Experience
iQor January 2013 - Present
Receivable Management Services (RMS) October 2011 - January 2013
Lehigh Valley Professionals January 2010 - October 2011
TMS Health October 2010 - February 2011
Insights Research December 2009 - December 2009
IMS Health July 2007 - October 2009
Altana Pharma July 2002 - December 2006
InVentiv Health/Novartis Consumer Health 1998 - 2002
Syncom Pharmaceuticals /Kenilworth Pharmaceuticals 1996 - 1998
Merrell Dow 1985 - 1993
Skills
Managed Care, Selling Skills, Sales, Business Development, Coaching, Forecasting, Contract Negotiation, Leadership Development, Recruiting, Budgets, Pharmaceutical Sales, Pharmaceutical Industry, New Business Development, Cold Calling, Training, Urology, Business Strategy, CRM, Team Leadership, Marketing, Salesforce.com, Human Resources, Strategic Planning, Account Management, Cross-functional Team..., Change Management, Market Research, Negotiation, Direct Sales, Team Building, Process Improvement, Operations Management, Pharmaceutics, Marketing Strategy, Cardiology, Selling, Customer Service, Management, Vendor Management, Customer Retention, Executive Management, Business Planning, Leadership, Sales Operations, Sales Process, Product Launch, Sales Management, B2B, Strategy, Solution Selling
Education
University of Pittsburgh
B.A., Education
University of Pittsburgh
Educational Media
iQor January 2013 - Present
Receivable Management Services (RMS) October 2011 - January 2013
Lehigh Valley Professionals January 2010 - October 2011
TMS Health October 2010 - February 2011
Insights Research December 2009 - December 2009
IMS Health July 2007 - October 2009
Altana Pharma July 2002 - December 2006
InVentiv Health/Novartis Consumer Health 1998 - 2002
Syncom Pharmaceuticals /Kenilworth Pharmaceuticals 1996 - 1998
Merrell Dow 1985 - 1993
Skills
Managed Care, Selling Skills, Sales, Business Development, Coaching, Forecasting, Contract Negotiation, Leadership Development, Recruiting, Budgets, Pharmaceutical Sales, Pharmaceutical Industry, New Business Development, Cold Calling, Training, Urology, Business Strategy, CRM, Team Leadership, Marketing, Salesforce.com, Human Resources, Strategic Planning, Account Management, Cross-functional Team..., Change Management, Market Research, Negotiation, Direct Sales, Team Building, Process Improvement, Operations Management, Pharmaceutics, Marketing Strategy, Cardiology, Selling, Customer Service, Management, Vendor Management, Customer Retention, Executive Management, Business Planning, Leadership, Sales Operations, Sales Process, Product Launch, Sales Management, B2B, Strategy, Solution Selling
Education
University of Pittsburgh
B.A., Education
University of Pittsburgh
Educational Media
Ms. Pat Schullo Ms. Pat Schullo's iQor Experience May 2009 - September 2010
Job Teacher/Trainer: MICROSOFT
Industry Computer Software
Experience
Microsoft September 2010 - Present
iQor May 2009 - September 2010
Golden Care 2008 - 2009
Northwest Airlines 1988 - 2008
Skills
Training, Team Building, Training Delivery, Instructional Design, Adult Education, Coaching, Process Improvement, Program Management, Leadership Development, Customer Service, Performance Management, Change Management, Technical Writing, Employee Training, E-Learning, Leadership, Project Management, Organizational..., Employee Engagement, Team Leadership
Education
University of Minnesota-Twin Cities
BA, Communications, Broadcasting
University of St. Thomas
Microsoft September 2010 - Present
iQor May 2009 - September 2010
Golden Care 2008 - 2009
Northwest Airlines 1988 - 2008
Skills
Training, Team Building, Training Delivery, Instructional Design, Adult Education, Coaching, Process Improvement, Program Management, Leadership Development, Customer Service, Performance Management, Change Management, Technical Writing, Employee Training, E-Learning, Leadership, Project Management, Organizational..., Employee Engagement, Team Leadership
Education
University of Minnesota-Twin Cities
BA, Communications, Broadcasting
University of St. Thomas
Damon Cross Damon Cross's iQor Experience April 2014 - September 2015
Job Senior Agent at iQor
Industry Management Consulting
Experience
iQor April 2014 - September 2015
Northland Group 2003 - 2014
Viking Client Services September 2001 - August 2003
SM Engineering Co. January 2001 - September 2001
Select Communications Verizon Premium Wireless Retailer October 1996 - December 2000
Skills
Sales, Account Management, Financial Analysis, Management, Negotiation, Budgets
Education
University of Minnesota-Twin Cities 1989 — 1994
Bachelor of Individualized Studies, Marketing/Management, Speech-Comminications, & Economics
Universtiy of paul valery 1994 — 1994
Studied French Language
iQor April 2014 - September 2015
Northland Group 2003 - 2014
Viking Client Services September 2001 - August 2003
SM Engineering Co. January 2001 - September 2001
Select Communications Verizon Premium Wireless Retailer October 1996 - December 2000
Skills
Sales, Account Management, Financial Analysis, Management, Negotiation, Budgets
Education
University of Minnesota-Twin Cities 1989 — 1994
Bachelor of Individualized Studies, Marketing/Management, Speech-Comminications, & Economics
Universtiy of paul valery 1994 — 1994
Studied French Language
Peggy Rayzis's iQor Experience May 2012 - August 2012
Job Assistant Buyer at Macy's
Industry Retail
Experience
Macy's May 2014 - Present
Macy's October 2013 - May 2014
iQor May 2012 - August 2012
CDI Corporation May 2011 - August 2011
Skills
Legal Contract Review, Logistics, Financial Analysis, Leadership, Process Improvement, Data Analysis, Microsoft Excel, Vendor Management, PowerPoint, Forecasting, Microsoft Office, Business Analysis, Business Development, Budgets
Education
University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), History
Macy's May 2014 - Present
Macy's October 2013 - May 2014
iQor May 2012 - August 2012
CDI Corporation May 2011 - August 2011
Skills
Legal Contract Review, Logistics, Financial Analysis, Leadership, Process Improvement, Data Analysis, Microsoft Excel, Vendor Management, PowerPoint, Forecasting, Microsoft Office, Business Analysis, Business Development, Budgets
Education
University of Pennsylvania 2009 — 2013
Bachelor of Arts (B.A.), History
Devon Vericker Devon Vericker's iQor Experience 1999 - Present
Job VP, Operations at iQor
Industry Consumer Electronics
Experience
iQor 1999 - Present
Skills
Outsourcing, Process Improvement, Workforce Management, Call Centers, Vendor Management, Customer Satisfaction, Call Center, Operations Management, BPO, Leadership, Performance Management, Management, Budgets, Executive Management, CRM, Customer Experience, Team Leadership
Education
University of Phoenix 2005 — 2009
Bachelors, Business Administration
iQor 1999 - Present
Skills
Outsourcing, Process Improvement, Workforce Management, Call Centers, Vendor Management, Customer Satisfaction, Call Center, Operations Management, BPO, Leadership, Performance Management, Management, Budgets, Executive Management, CRM, Customer Experience, Team Leadership
Education
University of Phoenix 2005 — 2009
Bachelors, Business Administration
Doug Meyers Doug Meyers's iQor Experience January 2014 - Present
Job VP of Operations at iQor
Industry Banking
Experience
iQor January 2014 - Present
iQor November 2010 - February 2014
US Bank September 2009 - November 2010
iQor 2005 - 2009
Cavalry Portfolio Services, LLC 2001 - 2004
Conseco Finance 1998 - 2002
Green Tree Servicing May 1998 - January 2001
A M MIller and Associates 1991 - 1998
McDonalds 1983 - 1991
Skills
Call Center, Vendor Management, Operations Management, BPO, Process Improvement, Credit, Performance Management, Risk Management, Outsourcing, Management, Business Strategy, Call Centers, Executive Management, Human Resources, Loans, Negotiation, Team Building, Workforce Management
Education
University of Minnesota-Twin Cities 1985 — 1988
None, Aerospace Engineering, Computer Science, Business Managerment
iQor January 2014 - Present
iQor November 2010 - February 2014
US Bank September 2009 - November 2010
iQor 2005 - 2009
Cavalry Portfolio Services, LLC 2001 - 2004
Conseco Finance 1998 - 2002
Green Tree Servicing May 1998 - January 2001
A M MIller and Associates 1991 - 1998
McDonalds 1983 - 1991
Skills
Call Center, Vendor Management, Operations Management, BPO, Process Improvement, Credit, Performance Management, Risk Management, Outsourcing, Management, Business Strategy, Call Centers, Executive Management, Human Resources, Loans, Negotiation, Team Building, Workforce Management
Education
University of Minnesota-Twin Cities 1985 — 1988
None, Aerospace Engineering, Computer Science, Business Managerment
Kevin Kincaid-Shoaf's iQor Experience September 2006 - June 2009
Job IT Management and NonProfit Management
Industry Information Technology and Services
Experience
Mansfield Gay Pride Association August 2015 - Present
Huntington National Bank October 2014 - Present
Mansfield Gay Pride Association April 2015 - August 2015
Huntington National Bank May 2013 - October 2014
Huntington National Bank February 2012 - May 2013
Sarcom December 2010 - January 2012
Sarcom June 2009 - December 2010
Tritan Metro October 2008 - December 2010
iQor September 2006 - June 2009
KevinShoaf.com July 2003 - July 2007
Skills
Active Directory, Troubleshooting, Servers, Technical Support, Data Center, Disaster Recovery, Computer Hardware, Virtualization, Windows, Software Documentation, VMware, Windows Server, Security, Scripting, XP, ITIL, SharePoint, Call Centers, SQL, Linux, Automation, System Administration, Windows 7, Network Administration, IT Management, DNS, SCCM, System Center Suite, Operating Systems, Software Installation, System Deployment, Help Desk Support, Hardware, Information Security, Laptops, IT Operations, Windows XP
Education
University of Phoenix 2011 — 2014
Master's degree, Information Systems
DeVry University 2004 — 2007
Bachelor's, Computer Information Systems
Tri-Rivers Career Center 2002 — 2004
Information Technology
Mount Gilead High School 2000 — 2004
Mansfield Gay Pride Association August 2015 - Present
Huntington National Bank October 2014 - Present
Mansfield Gay Pride Association April 2015 - August 2015
Huntington National Bank May 2013 - October 2014
Huntington National Bank February 2012 - May 2013
Sarcom December 2010 - January 2012
Sarcom June 2009 - December 2010
Tritan Metro October 2008 - December 2010
iQor September 2006 - June 2009
KevinShoaf.com July 2003 - July 2007
Skills
Active Directory, Troubleshooting, Servers, Technical Support, Data Center, Disaster Recovery, Computer Hardware, Virtualization, Windows, Software Documentation, VMware, Windows Server, Security, Scripting, XP, ITIL, SharePoint, Call Centers, SQL, Linux, Automation, System Administration, Windows 7, Network Administration, IT Management, DNS, SCCM, System Center Suite, Operating Systems, Software Installation, System Deployment, Help Desk Support, Hardware, Information Security, Laptops, IT Operations, Windows XP
Education
University of Phoenix 2011 — 2014
Master's degree, Information Systems
DeVry University 2004 — 2007
Bachelor's, Computer Information Systems
Tri-Rivers Career Center 2002 — 2004
Information Technology
Mount Gilead High School 2000 — 2004
Noeulalani Tallen Noeulalani Tallen's iQor Experience October 2009 - December 2011
Job Executive Assistant at Planned Parenthood Minnesota, North Dakota, South Dakota
Industry Arts and Crafts
Experience
Planned Parenthood Minnesota, North Dakota, South Dakota February 2015 - Present
Target September 2012 - September 2014
Theatre Unbound November 2005 - February 2014
Martin Williams October 2011 - August 2012
iQor October 2009 - December 2011
Theatre Pro Rata January 2008 - March 2008
Ameriprise Financial Advisors October 2000 - December 2007
Ameriprise Financial Advisors October 2000 - December 2004
University of Minnesota August 1998 - August 2004
Skills
Public Speaking, Research, Workshop Facilitation, Social Media, Event Planning, Outlook, Access, Event Management, Leadership, Teaching, Community Outreach, Acting, Training, Theatre, Volunteer Management, Project Planning, Human Resources, Microsoft Office
Education
University of Minnesota-Twin Cities 1997 — 2000
Master's, Acting
University of Utah 1993 — 1997
BFA, Acting
Planned Parenthood Minnesota, North Dakota, South Dakota February 2015 - Present
Target September 2012 - September 2014
Theatre Unbound November 2005 - February 2014
Martin Williams October 2011 - August 2012
iQor October 2009 - December 2011
Theatre Pro Rata January 2008 - March 2008
Ameriprise Financial Advisors October 2000 - December 2007
Ameriprise Financial Advisors October 2000 - December 2004
University of Minnesota August 1998 - August 2004
Skills
Public Speaking, Research, Workshop Facilitation, Social Media, Event Planning, Outlook, Access, Event Management, Leadership, Teaching, Community Outreach, Acting, Training, Theatre, Volunteer Management, Project Planning, Human Resources, Microsoft Office
Education
University of Minnesota-Twin Cities 1997 — 2000
Master's, Acting
University of Utah 1993 — 1997
BFA, Acting
Stephanie Dowdy's iQor Experience February 2013 - July 2013
Job Manager at Children's Healthcare
Industry Hospital & Health Care
Experience
Childrens Medical Center of Dallas August 2015 - Present
Children's Medical Center August 2015 - Present
24-7intouch October 2014 - August 2015
iQor February 2013 - July 2013
Baylor Scott & White Health Careers December 2004 - January 2013
Skills
Team Leadership, Customer Service, Training, Vendor Management, Microsoft Excel, Call Centers, Leadership, Management, Customer Satisfaction, Team Building, Performance Management, Account Management, Telecommunications, Team Management, Outsourcing, Coaching, Process Improvement, Project Management, Troubleshooting, Time Management
Education
University of Phoenix 2010 — 2012
AAIT/NETWORKING, Information Technology
Merced high school 1994 — 1997
High School Diploma, Higher Education/Higher Education Administration
Childrens Medical Center of Dallas August 2015 - Present
Children's Medical Center August 2015 - Present
24-7intouch October 2014 - August 2015
iQor February 2013 - July 2013
Baylor Scott & White Health Careers December 2004 - January 2013
Skills
Team Leadership, Customer Service, Training, Vendor Management, Microsoft Excel, Call Centers, Leadership, Management, Customer Satisfaction, Team Building, Performance Management, Account Management, Telecommunications, Team Management, Outsourcing, Coaching, Process Improvement, Project Management, Troubleshooting, Time Management
Education
University of Phoenix 2010 — 2012
AAIT/NETWORKING, Information Technology
Merced high school 1994 — 1997
High School Diploma, Higher Education/Higher Education Administration
Tomeka Blakley Tomeka Blakley's iQor Experience May 2015 - July 2015
Job Customer Service Supervisor at iQor
Industry Telecommunications
Experience
iQor May 2015 - July 2015
Honeywell Technology Solutions, Inc. May 2014 - January 2015
AT&T Mobility September 2007 - January 2014
AT&T September 2006 - September 2007
Cingular Wireless- AT&T April 2005 - August 2007
Silverleaf Resorts March 2000 - April 2005
Skills
Customer Service, Training, Leadership, Management, Team Leadership, Team Building, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Vendor Management, Call Centers, Program Management, Sales, Strategic Planning, Project Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduated
University of Phoenix 2007 — 2011
Bachelor of Business Administration (BBM), Business Administration and Management, General, Graduated
iQor May 2015 - July 2015
Honeywell Technology Solutions, Inc. May 2014 - January 2015
AT&T Mobility September 2007 - January 2014
AT&T September 2006 - September 2007
Cingular Wireless- AT&T April 2005 - August 2007
Silverleaf Resorts March 2000 - April 2005
Skills
Customer Service, Training, Leadership, Management, Team Leadership, Team Building, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Vendor Management, Call Centers, Program Management, Sales, Strategic Planning, Project Management
Education
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduated
University of Phoenix 2007 — 2011
Bachelor of Business Administration (BBM), Business Administration and Management, General, Graduated
Miriam Snider Miriam Snider's iQor Experience 2013 - 2015
Job Prophet, Apostle, Administrative & Clerical Professional, Host: MEAT w/Miriam radio broadcast
Industry Civic & Social Organization
Experience
Mature Edifying Anointed Teaching {MEAT w/Miriam} March 2014 - Present
iQor 2013 - 2015
Cross Affordable Homes LLC 2002 - 2012
True Life World Ministries September 1999 - March 2009
Berkeley County March 2000 - September 2001
Lexington Housing Authority October 1997 - February 2000
Skills
Retail, Customer Service, Cashiering, Inventory Control, Retail Sales, Clerical, Administrative..., Microsoft Office, Office Administration, Receptionist Duties, Microsoft Word, Microsoft Excel, Women Owned Business, Skin Care, Skin Care Products, Life Insurance Producer, Quickbooks, Accounts Payable, Accounts Receivable, Payroll, Manufactured Housing..., Word Processing, Christian Ministry, Ministry Leadership, Pastoring, Evangelism, Prophet, Outlook, Teaching, QuickBooks, Data Entry, Preaching, Nonprofits
Education
Virginia College Online 2011 — 2013
Associate of Science (A.S.), Business Administration / Paralegal Studies
University of South Carolina-Columbia 1990 — 1994
Religious Studies
Mature Edifying Anointed Teaching {MEAT w/Miriam} March 2014 - Present
iQor 2013 - 2015
Cross Affordable Homes LLC 2002 - 2012
True Life World Ministries September 1999 - March 2009
Berkeley County March 2000 - September 2001
Lexington Housing Authority October 1997 - February 2000
Skills
Retail, Customer Service, Cashiering, Inventory Control, Retail Sales, Clerical, Administrative..., Microsoft Office, Office Administration, Receptionist Duties, Microsoft Word, Microsoft Excel, Women Owned Business, Skin Care, Skin Care Products, Life Insurance Producer, Quickbooks, Accounts Payable, Accounts Receivable, Payroll, Manufactured Housing..., Word Processing, Christian Ministry, Ministry Leadership, Pastoring, Evangelism, Prophet, Outlook, Teaching, QuickBooks, Data Entry, Preaching, Nonprofits
Education
Virginia College Online 2011 — 2013
Associate of Science (A.S.), Business Administration / Paralegal Studies
University of South Carolina-Columbia 1990 — 1994
Religious Studies
Heather Waller, CPA Heather Waller, CPA's iQor Experience February 2015 - Present
Job at iQor
Industry Accounting
Experience
iQor February 2015 - Present
Intersil Corporation March 2013 - February 2015
PricewaterhouseCoopers January 2009 - March 2013
Skills
Corporate Tax, Partnership Taxation, Accounting, Tax Preparation, Tax Returns, CPA, GoSystems, US Tax, FIN 48
Education
University of South Florida 2007 — 2008
M.Acc., Accounting
University of South Florida 2003 — 2007
Bachelor of Science (B.S.), Accounting
iQor February 2015 - Present
Intersil Corporation March 2013 - February 2015
PricewaterhouseCoopers January 2009 - March 2013
Skills
Corporate Tax, Partnership Taxation, Accounting, Tax Preparation, Tax Returns, CPA, GoSystems, US Tax, FIN 48
Education
University of South Florida 2007 — 2008
M.Acc., Accounting
University of South Florida 2003 — 2007
Bachelor of Science (B.S.), Accounting
Antonio Thomas Antonio Thomas's iQor Experience October 2007 - September 2011
Job Certified Customer Care Trainer
Industry Professional Training & Coaching
Experience
Optum Global Solutions December 2014 - Present
Primerica January 2012 - Present
iQor October 2007 - September 2011
Convergys 2006 - 2007
Target August 2004 - July 2006
Skills
Call Center, Customer Service, Coaching, Performance Management, Employee Relations, Training, Onboarding, Talent Management, Leadership Development, Employee Engagement, Time Management, Outlook, Organizational..., Data Entry, Recruiting, Telemarketing, Human Resources, New Hire Orientations, Microsoft Office, Leadership, Personal Development, Personal Branding, Employee Training, Hiring, Employee Benefits, Interviews, Payroll, Organizational..., Conflict Resolution, Workforce Planning, Administration, Team Building, Cold Calling, Organizational Design, Team Leadership, Temporary Staffing
Education
UNCC 2005 — 2008
PFSU
Optum Global Solutions December 2014 - Present
Primerica January 2012 - Present
iQor October 2007 - September 2011
Convergys 2006 - 2007
Target August 2004 - July 2006
Skills
Call Center, Customer Service, Coaching, Performance Management, Employee Relations, Training, Onboarding, Talent Management, Leadership Development, Employee Engagement, Time Management, Outlook, Organizational..., Data Entry, Recruiting, Telemarketing, Human Resources, New Hire Orientations, Microsoft Office, Leadership, Personal Development, Personal Branding, Employee Training, Hiring, Employee Benefits, Interviews, Payroll, Organizational..., Conflict Resolution, Workforce Planning, Administration, Team Building, Cold Calling, Organizational Design, Team Leadership, Temporary Staffing
Education
UNCC 2005 — 2008
PFSU
Michelle David-Hample Michelle David-Hample's iQor Experience November 1995 - May 2010
Job Compliance and Audit Professional
Industry Financial Services
Experience
UCare Minnesota April 2011 - Present
iQor November 1995 - May 2010
Skills
Auditing, Change Management, Training, Management, Process Improvement, Internal Controls, Microsoft Excel, Analysis, Risk Management, Leadership, Insurance, Business Process..., Policy, Business Analysis, Software Documentation, Project Management, Vendor Management, Team Building
Education
University of Minnesota-Twin Cities 1992 — 1996
UCare Minnesota April 2011 - Present
iQor November 1995 - May 2010
Skills
Auditing, Change Management, Training, Management, Process Improvement, Internal Controls, Microsoft Excel, Analysis, Risk Management, Leadership, Insurance, Business Process..., Policy, Business Analysis, Software Documentation, Project Management, Vendor Management, Team Building
Education
University of Minnesota-Twin Cities 1992 — 1996
Vanya Kalaidjieva Vanya Kalaidjieva's iQor Experience November 2013 - April 2014
Job FP&A, Strategic Planning, Equity Research
Industry Financial Services
Experience
Nasdaq November 2014 - Present
iQor November 2013 - April 2014
Bridgewater Associates June 2013 - November 2013
JPMorgan Chase July 2012 - June 2013
MetLife January 2009 - July 2012
MetLife January 2006 - 2009
MetLife Financial Services April 2005 - April 2006
University of Pennsylvania August 2003 - April 2005
Wasatch Advisors 1999 - 2001
Skills
•Fluent in Bulgarian..., Volunteer: Mentor Kids..., Pivot Tables, Spanish, Conversation, Bulgarian, Bloomberg, Microsoft Excel, PowerPoint, Russian, Organization, Market Research, Negotiation, Strategy, Analysis, Business Planning, Finance, Analytics, Strategic Planning, Team Building, Due Diligence, Strategic Financial..., Financial Reporting, Management Consulting, Asset Management, International Business, Forecasting, Competitive Analysis, Corporate Finance, Investments, Mergers, Start-ups, Mergers & Acquisitions, Valuation, Management, Financial Analysis, Financial Planning, Financial Modeling, Business Development, Business Strategy, Project Management, Consulting
Education
University of Pennsylvania - The Wharton School 2001 — 2003
Master of Business Administration (MBA)
Brigham Young University 1994 — 1998
Bachelor's degree, International Relations and Affairs
Nasdaq November 2014 - Present
iQor November 2013 - April 2014
Bridgewater Associates June 2013 - November 2013
JPMorgan Chase July 2012 - June 2013
MetLife January 2009 - July 2012
MetLife January 2006 - 2009
MetLife Financial Services April 2005 - April 2006
University of Pennsylvania August 2003 - April 2005
Wasatch Advisors 1999 - 2001
Skills
•Fluent in Bulgarian..., Volunteer: Mentor Kids..., Pivot Tables, Spanish, Conversation, Bulgarian, Bloomberg, Microsoft Excel, PowerPoint, Russian, Organization, Market Research, Negotiation, Strategy, Analysis, Business Planning, Finance, Analytics, Strategic Planning, Team Building, Due Diligence, Strategic Financial..., Financial Reporting, Management Consulting, Asset Management, International Business, Forecasting, Competitive Analysis, Corporate Finance, Investments, Mergers, Start-ups, Mergers & Acquisitions, Valuation, Management, Financial Analysis, Financial Planning, Financial Modeling, Business Development, Business Strategy, Project Management, Consulting
Education
University of Pennsylvania - The Wharton School 2001 — 2003
Master of Business Administration (MBA)
Brigham Young University 1994 — 1998
Bachelor's degree, International Relations and Affairs
Krystal Holt Krystal Holt's iQor Experience September 2001 - December 2006
Job Recruiting Manager at Portrait Innovations
Industry Photography
Experience
Portrait Innovations January 2007 - Present
Portrait Innovations 2007 - 2008
iQor September 2001 - December 2006
Skills
Interviews, Screening Resumes, Recruiting, Phone Screens, Job Postings, Customer Service, Taleo, Extending Offers, Following Up, Close Attention to..., Phone Etiquette, Observation, Highly Organized &...
Education
University of North Carolina at Charlotte 2002 — 2006
Bachelor of Arts (BA), Psychology
Portrait Innovations January 2007 - Present
Portrait Innovations 2007 - 2008
iQor September 2001 - December 2006
Skills
Interviews, Screening Resumes, Recruiting, Phone Screens, Job Postings, Customer Service, Taleo, Extending Offers, Following Up, Close Attention to..., Phone Etiquette, Observation, Highly Organized &...
Education
University of North Carolina at Charlotte 2002 — 2006
Bachelor of Arts (BA), Psychology
Felipa Cespedes's iQor Experience October 2008 - February 2010
Job Business Owner of FotoGenic L.L.C
Industry Financial Services
Experience
FotoGenicMN September 2014 - Present
Thomson Reuters January 2015 - Present
Thomson Reuters May 2013 - January 2015
T-Mobile June 2010 - October 2014
The Department of Chicano & Latino Studies October 2012 - May 2013
iQor October 2008 - February 2010
I.C. System January 2008 - June 2008
Hennepin County Health and Human Service June 2007 - September 2007
Skills
Customer Service, Sales, Training, Leadership, Public Speaking, Microsoft Office, Community Outreach, Data Entry, Team-oriented, Spanish, Call Centers, CRM, Team Leadership, Keynote, Negotiation, Networking, Onboarding, Salesforce.com, Microsoft Excel, Helping Clients, Event Planning, Teamwork
Education
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Arts (B.A.), Communication Studies and Political Science
FotoGenicMN September 2014 - Present
Thomson Reuters January 2015 - Present
Thomson Reuters May 2013 - January 2015
T-Mobile June 2010 - October 2014
The Department of Chicano & Latino Studies October 2012 - May 2013
iQor October 2008 - February 2010
I.C. System January 2008 - June 2008
Hennepin County Health and Human Service June 2007 - September 2007
Skills
Customer Service, Sales, Training, Leadership, Public Speaking, Microsoft Office, Community Outreach, Data Entry, Team-oriented, Spanish, Call Centers, CRM, Team Leadership, Keynote, Negotiation, Networking, Onboarding, Salesforce.com, Microsoft Excel, Helping Clients, Event Planning, Teamwork
Education
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Arts (B.A.), Communication Studies and Political Science
Latisha Woods Latisha Woods's iQor Experience June 2009 - May 2010
Job Training Specialist at ARC Industries
Industry Primary/Secondary Education
Experience
ARC Industries September 2013 - Present
Iqor June 2009 - May 2010
Skills
Customer Service, Leadership, Customer Satisfaction, Team Leadership, Call Centers, Training, Data Entry, Public Speaking, Team Building, Research
Education
University of Phoenix 2015 — 2019
Human Services (Family and Child Services)
Columbus State 2011 — 2014
Associate's, Early Childhood Development and Education
ARC Industries September 2013 - Present
Iqor June 2009 - May 2010
Skills
Customer Service, Leadership, Customer Satisfaction, Team Leadership, Call Centers, Training, Data Entry, Public Speaking, Team Building, Research
Education
University of Phoenix 2015 — 2019
Human Services (Family and Child Services)
Columbus State 2011 — 2014
Associate's, Early Childhood Development and Education
Ashley Yang's iQor Experience January 2013 - Present
Job Art Direction, Event Planner, Design, and Stylist at LoveAshaley
Industry Marketing and Advertising
Experience
iQor January 2013 - Present
LoveAshaley January 2011 - Present
RadioShack August 2010 - August 2013
Vince Camuto August 2011 - December 2011
Community Service Learning Center August 2007 - December 2010
Ann Taylor LOFT 2006 - 2009
Education
University of Minnesota-Twin Cities 2006 — 2011
BA, Strategic Communications/Advertising, Asian American Studies
iQor January 2013 - Present
LoveAshaley January 2011 - Present
RadioShack August 2010 - August 2013
Vince Camuto August 2011 - December 2011
Community Service Learning Center August 2007 - December 2010
Ann Taylor LOFT 2006 - 2009
Education
University of Minnesota-Twin Cities 2006 — 2011
BA, Strategic Communications/Advertising, Asian American Studies
Nikhil Smotra's iQor Experience October 2011 - Present
Job VP Technology at iQor
Industry Information Technology and Services
Experience
iQor October 2011 - Present
Lockheed Martin January 2007 - January 2012
General Dynamics September 2005 - December 2006
Ketera Technologies December 2004 - August 2005
Cambridge Technology Enterprises April 2003 - December 2004
Cresco Technology Pvt Ltd,Noida July 2001 - March 2003
Skills
Java Enterprise Edition, Software Development, Software Project..., Spring, SOA, XML, SDLC, Requirements Analysis, Agile Methodologies, Web Applications, AJAX, Hibernate, Web Services, Struts, Databases, jQuery, Spring Framework
Education
University of Pune 1997 — 2001
BE, Computer Sciences
iQor October 2011 - Present
Lockheed Martin January 2007 - January 2012
General Dynamics September 2005 - December 2006
Ketera Technologies December 2004 - August 2005
Cambridge Technology Enterprises April 2003 - December 2004
Cresco Technology Pvt Ltd,Noida July 2001 - March 2003
Skills
Java Enterprise Edition, Software Development, Software Project..., Spring, SOA, XML, SDLC, Requirements Analysis, Agile Methodologies, Web Applications, AJAX, Hibernate, Web Services, Struts, Databases, jQuery, Spring Framework
Education
University of Pune 1997 — 2001
BE, Computer Sciences
Tompkins Shaw's iQor Experience 2005 - 2012
Job IT consultant
Industry Financial Services
Experience
IP Contact Solutions 2012 - Present
iQOR 2005 - 2012
Education
University of North Carolina at Charlotte 1991 — 1995
IP Contact Solutions 2012 - Present
iQOR 2005 - 2012
Education
University of North Carolina at Charlotte 1991 — 1995
Carlita Carey's iQor Experience May 2007 - October 2008
Job Speciality Teams Administrator at McKesson Pharmaceuticals
Industry Consumer Services
Experience
McKesson Pharmaceuticals November 2008 - Present
iQor May 2007 - October 2008
CVS Caremark Corporation October 1999 - May 2007
Education
University of Phoenix 2007 — 2009
BSB, Management
McKesson Pharmaceuticals November 2008 - Present
iQor May 2007 - October 2008
CVS Caremark Corporation October 1999 - May 2007
Education
University of Phoenix 2007 — 2009
BSB, Management
GORDON HANSEN's iQor Experience October 2006 - July 2008
Job TSO at TSA
Industry Consumer Services
Experience
TSA October 2010 - Present
UAC July 2008 - February 2011
iQor October 2006 - July 2008
CitiFinancial Auto December 2003 - October 2006
Billy Graham Evangelistic Association September 1982 - May 2003
Skills
Direct Mail, Logistics, Collections, Purchasing
Education
Bethel Theological Seminary 1979 — 1982
Divinity
University of Minnesota-Twin Cities 1971 — 1976
BS, Elementary Education
TSA October 2010 - Present
UAC July 2008 - February 2011
iQor October 2006 - July 2008
CitiFinancial Auto December 2003 - October 2006
Billy Graham Evangelistic Association September 1982 - May 2003
Skills
Direct Mail, Logistics, Collections, Purchasing
Education
Bethel Theological Seminary 1979 — 1982
Divinity
University of Minnesota-Twin Cities 1971 — 1976
BS, Elementary Education
Ken Piatt's iQor Experience May 1991 - December 2010
Job Director of Operations at National Recoveries
Industry Financial Services
Experience
National Recoveries May 2014 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company December 2010 - May 2014
iQor May 1991 - December 2010
Skills
Call Center, Vendor Management, Telecommunications, Operations Management, Outsourcing, BPO, Inbound Marketing, Service Delivery, Workforce Management, Process Improvement, Forecasting, Leadership, Financial Services, Account Management, Call Centers, Customer Experience, Team Leadership, CRM, Performance Management, Team Management, Management, Customer Retention, Training, Banking, Employee Engagement, Team Building, Recruiting
Education
University of Minnesota-Twin Cities 1986 — 1992
National Recoveries May 2014 - Present
Bureau of Collection Recovery - an Aditya Birla Minacs company December 2010 - May 2014
iQor May 1991 - December 2010
Skills
Call Center, Vendor Management, Telecommunications, Operations Management, Outsourcing, BPO, Inbound Marketing, Service Delivery, Workforce Management, Process Improvement, Forecasting, Leadership, Financial Services, Account Management, Call Centers, Customer Experience, Team Leadership, CRM, Performance Management, Team Management, Management, Customer Retention, Training, Banking, Employee Engagement, Team Building, Recruiting
Education
University of Minnesota-Twin Cities 1986 — 1992
Lisa Weiler's iQor Experience October 1991 - September 2008
Job Vice President, Operations at SourceRM
Industry Financial Services
Experience
SourceRM October 2008 - Present
iQor October 1991 - September 2008
Bank of America April 1988 - March 1992
Education
University of North Carolina at Greensboro 1985 — 1989
BS, Finance, Psychology
SourceRM October 2008 - Present
iQor October 1991 - September 2008
Bank of America April 1988 - March 1992
Education
University of North Carolina at Greensboro 1985 — 1989
BS, Finance, Psychology
Dan Wicht's iQor Experience May 2012 - April 2015
Job Dispatch Specialist at CenturyLink
Industry Telecommunications
Experience
CenturyLink April 2015 - Present
University of Minnesota-Ted Mann Concert Hall December 2008 - Present
iQor May 2012 - April 2015
iQor January 2012 - April 2012
iQor January 2012 - January 2012
Questar Assessment, Inc. April 2011 - May 2011
Skills
Statistics, SAS, Writing, Data Analysis, Statistical Software, Java, Research, Excel, Analysis, Microsoft Office, R, Word, Mathematics, Problem Solving, Statistical Modeling, Data Collection, English, Windows, Outlook, PowerPoint, Access
Education
University of Minnesota-Twin Cities 2004 — 2007
Bachelor's, Statistics
CenturyLink April 2015 - Present
University of Minnesota-Ted Mann Concert Hall December 2008 - Present
iQor May 2012 - April 2015
iQor January 2012 - April 2012
iQor January 2012 - January 2012
Questar Assessment, Inc. April 2011 - May 2011
Skills
Statistics, SAS, Writing, Data Analysis, Statistical Software, Java, Research, Excel, Analysis, Microsoft Office, R, Word, Mathematics, Problem Solving, Statistical Modeling, Data Collection, English, Windows, Outlook, PowerPoint, Access
Education
University of Minnesota-Twin Cities 2004 — 2007
Bachelor's, Statistics
Ed Hembree's iQor Experience 1996 - 2011
Job at VP IQOR
Industry Outsourcing/Offshoring
Experience
rms VPiQorNovember 2010 - Present
R.M.S October 1996 - Present
iqor 1996 - 2011
Skills
BPO, Outsourcing, Vendor Management, Process Improvement, Executive Management, Operations Management, CRM, Offshoring, Call Center, Account Management, Management, Team Building, Call Centers, Leadership, Business Development, Customer Service, Risk Management
Education
University of Oklahoma
rms VPiQorNovember 2010 - Present
R.M.S October 1996 - Present
iqor 1996 - 2011
Skills
BPO, Outsourcing, Vendor Management, Process Improvement, Executive Management, Operations Management, CRM, Offshoring, Call Center, Account Management, Management, Team Building, Call Centers, Leadership, Business Development, Customer Service, Risk Management
Education
University of Oklahoma
Nicole cummins's iQor Experience June 2005 - January 2014
Job Chief Compliance Officer at Windham Professionals, Inc
Industry Financial Services
Experience
Windham Professionals, Inc August 2014 - Present
Veldos, LLC January 2014 - Present
Veldos, LLC January 2014 - August 2014
iQor June 2005 - January 2014
Risk Management Alternatives 1998 - 2005
Discover Card March 1987 - March 1998
Discover Card 1987 - 1998
Skills
Process Improvement, Credit, Risk Management, Call Center, Six Sigma, Regulatory Affairs, Regulatory Requirements, Regulatory Submissions, Operations Management, Sales
Education
North Georgia College and State University
Paralegal Studies
Windham Professionals, Inc August 2014 - Present
Veldos, LLC January 2014 - Present
Veldos, LLC January 2014 - August 2014
iQor June 2005 - January 2014
Risk Management Alternatives 1998 - 2005
Discover Card March 1987 - March 1998
Discover Card 1987 - 1998
Skills
Process Improvement, Credit, Risk Management, Call Center, Six Sigma, Regulatory Affairs, Regulatory Requirements, Regulatory Submissions, Operations Management, Sales
Education
North Georgia College and State University
Paralegal Studies
Shawn Cunnie's iQor Experience April 2014 - Present
Job Global ReMarketing Manager at iQor
Industry Management Consulting
Experience
iQor April 2014 - Present
Jabil March 2013 - April 2014
AGi January 2000 - March 2013
Blue Fin Technology 1999 - 2000
Geneva Technology 1997 - 1999
Skills
New Business Development, Account Management, Business Strategy, Sales, Strategic Partnerships, Business Development, Key Account Management, Solution Selling, Product Management, International Sales, Global Management, Global Business..., Strategic Planning, Supply Chain, Enterprise Software, Sales Management, Global Sourcing, Supply Chain Management, CRM, Negotiation, Cross-functional Team..., Marketing, Miller-Heiman Strategic..., New Program Development, ERP, Business Process..., Program Development, Reverse Logistics, International Marketing, Global Strategy
Education
University of Rhode Island 1986 — 1990
BA, Political Science
iQor April 2014 - Present
Jabil March 2013 - April 2014
AGi January 2000 - March 2013
Blue Fin Technology 1999 - 2000
Geneva Technology 1997 - 1999
Skills
New Business Development, Account Management, Business Strategy, Sales, Strategic Partnerships, Business Development, Key Account Management, Solution Selling, Product Management, International Sales, Global Management, Global Business..., Strategic Planning, Supply Chain, Enterprise Software, Sales Management, Global Sourcing, Supply Chain Management, CRM, Negotiation, Cross-functional Team..., Marketing, Miller-Heiman Strategic..., New Program Development, ERP, Business Process..., Program Development, Reverse Logistics, International Marketing, Global Strategy
Education
University of Rhode Island 1986 — 1990
BA, Political Science
Tammy Flynn's iQor Experience November 2003 - March 2005
Job Team Lead at Caine Premier Properties
Industry Real Estate
Experience
Caine Premier Properties June 2014 - Present
Caine Premier Properties April 2013 - Present
Keller Williams Realty 2005 - April 2013
iQor November 2003 - March 2005
Intellirisk 2000 - 2003
Skills
Real Estate, Relocation, Customer Service, Contract Negotiation, Negotiation, Investment Properties, First Time Home Buyers, Lead Generation, Sellers, Account Management, Real Estate Transactions, Team Building, New Business Development, Residential Homes, Executive Management
Education
University of Oklahoma 1988 — 1993
Bachelor of Arts (B.A.), Psychology
University of Oklahoma 1988 — 1993
Bachelor of Science (B.S.), Psychology
Caine Premier Properties June 2014 - Present
Caine Premier Properties April 2013 - Present
Keller Williams Realty 2005 - April 2013
iQor November 2003 - March 2005
Intellirisk 2000 - 2003
Skills
Real Estate, Relocation, Customer Service, Contract Negotiation, Negotiation, Investment Properties, First Time Home Buyers, Lead Generation, Sellers, Account Management, Real Estate Transactions, Team Building, New Business Development, Residential Homes, Executive Management
Education
University of Oklahoma 1988 — 1993
Bachelor of Arts (B.A.), Psychology
University of Oklahoma 1988 — 1993
Bachelor of Science (B.S.), Psychology
Kristen Mann's iQor Experience March 2005 - Present
Job Program Lead at Telmar Network Technology
Industry Telecommunications
Experience
iQor March 2005 - Present
Jabil March 2013 - August 2013
Siemens Enterprise Communications November 1999 - January 2004
National Association of Health Professionals June 1990 - October 1996
Skills
Telecommunications, Program Management, Vendor Management, Service Delivery, Sla, Managed Services, Outsourcing, Pre-sales, Troubleshooting, Business Process..., Cross-functional Team..., Customer Service, Leadership, Management, Operations Management, Product Management, Supply Chain Management, Team Leadership, VoIP
Education
University of South Florida 2006 — 2015
Bachelor of Science (BS), Mathematics
Valencia Community College 2002 — 2004
Associate of Arts (AA), General Studies
iQor March 2005 - Present
Jabil March 2013 - August 2013
Siemens Enterprise Communications November 1999 - January 2004
National Association of Health Professionals June 1990 - October 1996
Skills
Telecommunications, Program Management, Vendor Management, Service Delivery, Sla, Managed Services, Outsourcing, Pre-sales, Troubleshooting, Business Process..., Cross-functional Team..., Customer Service, Leadership, Management, Operations Management, Product Management, Supply Chain Management, Team Leadership, VoIP
Education
University of South Florida 2006 — 2015
Bachelor of Science (BS), Mathematics
Valencia Community College 2002 — 2004
Associate of Arts (AA), General Studies
Larry Giesing's iQor Experience June 2003 - January 2010
Job V P Dallas Operations at Caine & Weiner
Industry Financial Services
Experience
Caine & Weiner May 2010 - Present
iQor June 2003 - January 2010
iQor September 1996 - June 2003
iQor May 1993 - September 1996
iQor June 1990 - May 1993
Norwest Financial June 1984 - June 1989
Skills
Microsoft Excel, Microsoft Word, Operations Management, Collections, New Hire Orientations, New Hire Training, Customer Service, Sales, HR Policies, Acct Mgmt, Contract Negotiation, Continuous Improvement, Business Strategy, Budget Process, Budget Reconciliation, Call Center, BPO
Education
University of North Texas 1982 — 1984
BA, Finance
Caine & Weiner May 2010 - Present
iQor June 2003 - January 2010
iQor September 1996 - June 2003
iQor May 1993 - September 1996
iQor June 1990 - May 1993
Norwest Financial June 1984 - June 1989
Skills
Microsoft Excel, Microsoft Word, Operations Management, Collections, New Hire Orientations, New Hire Training, Customer Service, Sales, HR Policies, Acct Mgmt, Contract Negotiation, Continuous Improvement, Business Strategy, Budget Process, Budget Reconciliation, Call Center, BPO
Education
University of North Texas 1982 — 1984
BA, Finance
Whitney Hoey's iQor Experience October 2009 - Present
Job Assistant Vice President
Industry Consumer Services
Experience
Iqor October 2009 - Present
Education
University of North Carolina at Charlotte 2004 — 2008
Psychology
Iqor October 2009 - Present
Education
University of North Carolina at Charlotte 2004 — 2008
Psychology
Richard Garlock's iQor Experience February 2007 - March 2008
Job Enrollment Counselor at University of Phoenix
Industry Higher Education
Experience
Concentric Healthcare Solutions January 2011 - March 2011
University of Phoenix March 2008 - November 2010
iQor February 2007 - March 2008
Education
University of Phoenix 2008 — 2010
Concentric Healthcare Solutions January 2011 - March 2011
University of Phoenix March 2008 - November 2010
iQor February 2007 - March 2008
Education
University of Phoenix 2008 — 2010
Christina Lee's iQor Experience 2007 - 2008
Job Deputy General Counsel, AIG
Industry Legal Services
Experience
AIG March 2011 - Present
AIG March 2010 - March 2011
AIG January 2008 - March 2010
iQor 2007 - 2008
AmTrust Financial Services, Inc. (AFSI) 2005 - 2007
New York State Insurance Department 1999 - 2005
Quadrino Schwartz 1997 - 1999
Lefkowitz Louis & Sullivan LLP 1996 - 1997
Skills
Corporate Law, Litigation, International Law, Insurance Law, Corporate Governance, Insurance, Litigation Management, Commercial Litigation, Privacy Law, Contract Negotiation, Legal Research, Reinsurance, Property & Casualty..., Risk Management, Underwriting, Claim, Product Liability, Appeals
Education
Temple University School of Law
JD, Law
University of California at Berkeley
BA, Economics
University of Oxford
Credits, Comparative International Law
AIG March 2011 - Present
AIG March 2010 - March 2011
AIG January 2008 - March 2010
iQor 2007 - 2008
AmTrust Financial Services, Inc. (AFSI) 2005 - 2007
New York State Insurance Department 1999 - 2005
Quadrino Schwartz 1997 - 1999
Lefkowitz Louis & Sullivan LLP 1996 - 1997
Skills
Corporate Law, Litigation, International Law, Insurance Law, Corporate Governance, Insurance, Litigation Management, Commercial Litigation, Privacy Law, Contract Negotiation, Legal Research, Reinsurance, Property & Casualty..., Risk Management, Underwriting, Claim, Product Liability, Appeals
Education
Temple University School of Law
JD, Law
University of California at Berkeley
BA, Economics
University of Oxford
Credits, Comparative International Law
Tammy Valentine's iQor Experience CollectorGC ServicesMay 2010 - 2012
Job Collections at GC Services
Industry Consumer Services
Experience
iQor CollectorGC ServicesMay 2010 - 2012
manpower 2010 - 2011
iQor October 2008 - January 2010
Adecco Employment Services 2001 - 2006
State of Ohio 1992 - 2005
Chilpaco 1988 - 2001
Skills
Customer Satisfaction, Outlook, Process Improvement
Education
University of Phoenix 2007 — 2010
MBA, Global Business
iQor CollectorGC ServicesMay 2010 - 2012
manpower 2010 - 2011
iQor October 2008 - January 2010
Adecco Employment Services 2001 - 2006
State of Ohio 1992 - 2005
Chilpaco 1988 - 2001
Skills
Customer Satisfaction, Outlook, Process Improvement
Education
University of Phoenix 2007 — 2010
MBA, Global Business
Shanie Neal's iQor Experience April 2005 - October 2010
Job Dr Pepper Snapple Group
Industry Food & Beverages
Experience
Dr Pepper Snapple Group September 2013 - Present
Lennox International February 2013 - Present
Adams Golf August 2012 - Present
Adams Golf January 2011 - August 2012
iQor April 2005 - October 2010
Skills
Account Reconciliation, Accounts Receivable, Inventory Control, QuickBooks, Financial Reporting, Management, Bookkeeping, Journal Entries, Accruals, Tax Preparation, Accounts Payable, Variance Analysis, Customer Service, PowerPoint, Retail, Cash Flow, IFRS, Inventory Management, Financial Accounting, Sarbanes-Oxley Act, Internal Audit, PeopleSoft, Microsoft Office, Budgets, Balance, Account Management, Financial Statements, Time Management, US GAAP, Peachtree, Payroll, General Ledger, Auditing, Microsoft Excel, Microsoft Word, Accounting, Purchasing, Cost Accounting, Forecasting, Internal Controls, Finance, Bank Reconciliation, Invoicing, GAAP, Great Plains Software, Cash Management, Financial Analysis, Credit, Process Improvement
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
University of Phoenix 2010 — 2012
Associate Degree, Accounting, 3.63
Dr Pepper Snapple Group September 2013 - Present
Lennox International February 2013 - Present
Adams Golf August 2012 - Present
Adams Golf January 2011 - August 2012
iQor April 2005 - October 2010
Skills
Account Reconciliation, Accounts Receivable, Inventory Control, QuickBooks, Financial Reporting, Management, Bookkeeping, Journal Entries, Accruals, Tax Preparation, Accounts Payable, Variance Analysis, Customer Service, PowerPoint, Retail, Cash Flow, IFRS, Inventory Management, Financial Accounting, Sarbanes-Oxley Act, Internal Audit, PeopleSoft, Microsoft Office, Budgets, Balance, Account Management, Financial Statements, Time Management, US GAAP, Peachtree, Payroll, General Ledger, Auditing, Microsoft Excel, Microsoft Word, Accounting, Purchasing, Cost Accounting, Forecasting, Internal Controls, Finance, Bank Reconciliation, Invoicing, GAAP, Great Plains Software, Cash Management, Financial Analysis, Credit, Process Improvement
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
University of Phoenix 2010 — 2012
Associate Degree, Accounting, 3.63
thad sturm's iQor Experience March 2013 - Present
Job Senior Agent at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2013 - Present
Education
University of Northern Iowa 2001 — 2005
Bachelor of Arts (BA), Printmaking, Graphic Design
iQor March 2013 - Present
Education
University of Northern Iowa 2001 — 2005
Bachelor of Arts (BA), Printmaking, Graphic Design
Valencia (Woodley) Bonner's iQor Experience March 2014 - Present
Job Buyer II
Industry Logistics and Supply Chain
Experience
iQor March 2014 - Present
Jabil August 2009 - March 2014
Jabil September 2006 - August 2009
Jabil January 2003 - September 2006
Skills
Procurement, Teamwork, Inventory Control, Manufacturing, Supplier Evaluation, Supplier Sourcing, Supplier Negotiation, Vendor Management, Problem Solving, Customer Satisfaction, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Purchasing, Six Sigma, Cross-functional Team...
Education
University of Phoenix
Bachelor Of Science In Business, Business Administration and Management, General, 4.0
LeMoyne-Owen College 1997 — 2000
Business Administration and Management, General
iQor March 2014 - Present
Jabil August 2009 - March 2014
Jabil September 2006 - August 2009
Jabil January 2003 - September 2006
Skills
Procurement, Teamwork, Inventory Control, Manufacturing, Supplier Evaluation, Supplier Sourcing, Supplier Negotiation, Vendor Management, Problem Solving, Customer Satisfaction, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, PowerPoint, Purchasing, Six Sigma, Cross-functional Team...
Education
University of Phoenix
Bachelor Of Science In Business, Business Administration and Management, General, 4.0
LeMoyne-Owen College 1997 — 2000
Business Administration and Management, General
Franklin Garrett's iQor Experience September 2008 - May 2009
Job Sales, customer service, and collections.
Industry Retail
Experience
Optum Global Solutions July 2015 - Present
Walmart April 2014 - October 2014
Dish Network April 2013 - April 2014
Verizon Wireless May 2008 - September 2009
iQor September 2008 - May 2009
Skills
Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, PowerPoint, Inventory Management, Customer Experience
Education
University of Phoenix 2011 — 2012
Psychology
highland high school 2004 — 2008
High School, General Studies
Optum Global Solutions July 2015 - Present
Walmart April 2014 - October 2014
Dish Network April 2013 - April 2014
Verizon Wireless May 2008 - September 2009
iQor September 2008 - May 2009
Skills
Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, PowerPoint, Inventory Management, Customer Experience
Education
University of Phoenix 2011 — 2012
Psychology
highland high school 2004 — 2008
High School, General Studies
TeleTech
Sykes
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc