iQor Company
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, Florida, United States CFO: David Kaminsky Number of employees: 40,000 Brands: iQor and QeyMetrics Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
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iQor Employees
Employee
Years
Job
Industry
Ryan Colvin Ryan Colvin's iQor Experience October 2012 - Present
Job Resource Manager at iQor
Industry Computer Hardware
Experience
iQor October 2012 - Present
Colvin Engineering July 1996 - October 2012
Lines and Lungreen August 2011 - March 2012
Granite Surveying September 2008 - June 2009
Skills
Computer Security, Computer Software, Operating Systems, Computer Maintenance, Land Surveying, Basic Construction, Customer Service, Financial Services, Resource Management, Surveying, Residential Homes, Analysis
Education
Mesa Community College 2013 — 2014
Associate's Degree, Computer Information Systems
Arizona Western College 2008 — 2012
Generals
iQor October 2012 - Present
Colvin Engineering July 1996 - October 2012
Lines and Lungreen August 2011 - March 2012
Granite Surveying September 2008 - June 2009
Skills
Computer Security, Computer Software, Operating Systems, Computer Maintenance, Land Surveying, Basic Construction, Customer Service, Financial Services, Resource Management, Surveying, Residential Homes, Analysis
Education
Mesa Community College 2013 — 2014
Associate's Degree, Computer Information Systems
Arizona Western College 2008 — 2012
Generals
Kyle Miholics Kyle Miholics's iQor Experience February 2012 - June 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor February 2012 - June 2013
Somerset County Roads Department June 2003 - October 2011
Skills
Experience with Adobe..., Experience with..., Experience with MP3,...
Education
Mercer County Community College 2005 — 2009
Associate of Arts and Sciences (A.A.S.), Radio and Television
iQor February 2012 - June 2013
Somerset County Roads Department June 2003 - October 2011
Skills
Experience with Adobe..., Experience with..., Experience with MP3,...
Education
Mercer County Community College 2005 — 2009
Associate of Arts and Sciences (A.A.S.), Radio and Television
Darren Moose Jr Darren Moose Jr's iQor Experience October 2011 - May 2012
Job Shipping Assistant at Eaton Powerware Corporation
Industry Machinery
Experience
Eaton Powerware Corporation September 2014 - Present
United States Army Reserve March 2007 - Present
iQor October 2011 - May 2012
RadioShack November 2009 - May 2011
TJMaxx May 2006 - June 2008
Skills
Customer Service, Sales, Military, PowerPoint, Retail, Public Speaking, Social Networking, Merchandising, Training, Microsoft Word, Microsoft Excel, Marketing, Time Management, Leadership, Management, Workplace Safety, Group Work, Car Repair, Manual Labor
Education
Hennepin Technical College 2015 — 2017
Associate’s Degree, Computer Science
North Hennepin Community College 2007 — 2008
Normandale Community College 2006 — 2007
Robbinsdale Armstrong High School 2002 — 2006
High School
Eaton Powerware Corporation September 2014 - Present
United States Army Reserve March 2007 - Present
iQor October 2011 - May 2012
RadioShack November 2009 - May 2011
TJMaxx May 2006 - June 2008
Skills
Customer Service, Sales, Military, PowerPoint, Retail, Public Speaking, Social Networking, Merchandising, Training, Microsoft Word, Microsoft Excel, Marketing, Time Management, Leadership, Management, Workplace Safety, Group Work, Car Repair, Manual Labor
Education
Hennepin Technical College 2015 — 2017
Associate’s Degree, Computer Science
North Hennepin Community College 2007 — 2008
Normandale Community College 2006 — 2007
Robbinsdale Armstrong High School 2002 — 2006
High School
Brian DeLozier Brian DeLozier's iQor Experience March 2006 - Present
Job Asset Retention at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2006 - Present
Buffalo Wild Wings August 2003 - November 2005
ARAMARK January 2000 - July 2003
Applebee's May 1996 - January 2000
Skills
Customer Satisfaction, Team Building, Team Leadership, Team Management, Critical Thinking, Strategic Thinking, Conflict Resolution, Conflict Prevention, Customer Retention, Employee Training, Development Of Employees, Employee Evaluation, Long-term Customer..., Asset Management, Negotiation, Collections, Cash Management, Vendor Management
Education
Metropolitan State University 2010 — 2013
Bachelors of Science, Business Administration, Summa Cum Laude
Normandale Community College 2006 — 2010
Associates, Business
iQor March 2006 - Present
Buffalo Wild Wings August 2003 - November 2005
ARAMARK January 2000 - July 2003
Applebee's May 1996 - January 2000
Skills
Customer Satisfaction, Team Building, Team Leadership, Team Management, Critical Thinking, Strategic Thinking, Conflict Resolution, Conflict Prevention, Customer Retention, Employee Training, Development Of Employees, Employee Evaluation, Long-term Customer..., Asset Management, Negotiation, Collections, Cash Management, Vendor Management
Education
Metropolitan State University 2010 — 2013
Bachelors of Science, Business Administration, Summa Cum Laude
Normandale Community College 2006 — 2010
Associates, Business
Robert Werth Robert Werth's iQor Experience March 2014 - May 2014
Job Senior Credit Advisor at United Credit Consultants™
Industry Management Consulting
Experience
United Credit Consultants™ July 2014 - Present
iQor March 2014 - May 2014
Green Tree Servicing March 2013 - April 2014
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Health Insurance, Underwriting, Microsoft Word, Process Improvement, Commercial Insurance, Management
Education
Lincoln Memorial University 2001 — 2002
Master of Education (M.Ed.), Education
University of Wisconsin-Stevens Point
Bachelor of Arts (B.A.), Political Science and Government
United Credit Consultants™ July 2014 - Present
iQor March 2014 - May 2014
Green Tree Servicing March 2013 - April 2014
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Health Insurance, Underwriting, Microsoft Word, Process Improvement, Commercial Insurance, Management
Education
Lincoln Memorial University 2001 — 2002
Master of Education (M.Ed.), Education
University of Wisconsin-Stevens Point
Bachelor of Arts (B.A.), Political Science and Government
Stacie Roach Stacie Roach's iQor Experience November 2011 - January 2013
Job Shift Manager at Taco Bell
Industry Restaurants
Experience
Taco Bell Shift ManagerTaco Bell2013 - 2014
Spencer Gifts June 2012 - September 2013
iQor November 2011 - January 2013
Education
ITT Technical Institute-Austin 2012 — 2016
Associate's degree, Business, Management, Marketing, and Related Support Services
Taco Bell Shift ManagerTaco Bell2013 - 2014
Spencer Gifts June 2012 - September 2013
iQor November 2011 - January 2013
Education
ITT Technical Institute-Austin 2012 — 2016
Associate's degree, Business, Management, Marketing, and Related Support Services
Roseida Cotto Roseida Cotto's iQor Experience May 2008 - January 2011
Job
Industry Financial Services
Experience
eMoney Advisor December 2014 - Present
eMoney Advisor November 2013 - November 2014
Ashford University February 2011 - October 2013
iQor May 2008 - January 2011
Clinton County Women's Center August 2008 - May 2009
Skills
Excellent communication..., Proficient in Microsoft..., Ability to learn..., Detail-oriented and..., Works well in a team..., Customer Retention, Outlook, Sales, Customer Service, PowerPoint, Leadership, Microsoft Office
Education
Lock Haven University of Pennsylvania 2005 — 2009
Bachelor's of Science, Criminal Justice and Corrections
eMoney Advisor December 2014 - Present
eMoney Advisor November 2013 - November 2014
Ashford University February 2011 - October 2013
iQor May 2008 - January 2011
Clinton County Women's Center August 2008 - May 2009
Skills
Excellent communication..., Proficient in Microsoft..., Ability to learn..., Detail-oriented and..., Works well in a team..., Customer Retention, Outlook, Sales, Customer Service, PowerPoint, Leadership, Microsoft Office
Education
Lock Haven University of Pennsylvania 2005 — 2009
Bachelor's of Science, Criminal Justice and Corrections
Ashley Leach Ashley Leach's iQor Experience February 2012 - May 2012
Job Wax specialist at European Wax Center
Industry Health, Wellness and Fitness
Experience
European Wax Center September 2013 - Present
Maricopa Skill Center February 2013 - August 2013
iQor February 2012 - May 2012
Skills
Brazilian Waxing, Spa, Skin Care, Team Management, Customer Service, Vendor Management, Workforce Management, Customer Satisfaction, Credit, Customer Experience, Performance Management, Risk Management, Call Centers, Financial Analysis
Education
Maricopa Skill Center 2013 — 2013
certificate, Asethetics
European Wax Center September 2013 - Present
Maricopa Skill Center February 2013 - August 2013
iQor February 2012 - May 2012
Skills
Brazilian Waxing, Spa, Skin Care, Team Management, Customer Service, Vendor Management, Workforce Management, Customer Satisfaction, Credit, Customer Experience, Performance Management, Risk Management, Call Centers, Financial Analysis
Education
Maricopa Skill Center 2013 — 2013
certificate, Asethetics
Dwight Walls's iQor Experience June 2010 - Present
Job Business Analyst at iQor
Industry Telecommunications
Experience
iQor June 2010 - Present
Skills
strong analytical skills, ability to multi-task, ability to work in a..., a quick and apt learner, ability to prioritize..., Avaya, CMS, Aspect,..., Microsoft Office (Word,..., Call Centers, Customer Satisfaction, Customer Service
Education
Houston Community College
iQor June 2010 - Present
Skills
strong analytical skills, ability to multi-task, ability to work in a..., a quick and apt learner, ability to prioritize..., Avaya, CMS, Aspect,..., Microsoft Office (Word,..., Call Centers, Customer Satisfaction, Customer Service
Education
Houston Community College
Shaquita Kibble Shaquita Kibble's iQor Experience January 2015 - Present
Job Experienced Floor Lead Trainer
Industry Telecommunications
Experience
iQor January 2015 - Present
Skills
Loss Prevention, Store Management, Visual Merchandising, Merchandising, Retail Sales, Cashiering, Customer Service, Driving Results, Time Management, Microsoft Excel, Microsoft Word, Apparel, Customer Satisfaction, Microsoft Office, Fashion, New Store Openings, Profit, PowerPoint, Data Entry, Cash Register, Outlook, Team Building, Leadership, Customer Experience
Education
Lone Star College System 2007 — 2013
iQor January 2015 - Present
Skills
Loss Prevention, Store Management, Visual Merchandising, Merchandising, Retail Sales, Cashiering, Customer Service, Driving Results, Time Management, Microsoft Excel, Microsoft Word, Apparel, Customer Satisfaction, Microsoft Office, Fashion, New Store Openings, Profit, PowerPoint, Data Entry, Cash Register, Outlook, Team Building, Leadership, Customer Experience
Education
Lone Star College System 2007 — 2013
Kevin Isom Kevin Isom's iQor Experience November 2011 - July 2013
Job Organizer Nifty New LLC
Industry Real Estate
Experience
Nifty New LLC October 2013 - Present
iQor November 2011 - July 2013
Mygen Online August 2002 - November 2011
Capitol Communications January 2002 - June 2002
Skills
Call Centers, Team Management, Customer Satisfaction, Customer Service, Customer Experience, Telecommunications, Microsoft Excel
Education
Mesa Community College 2011 — 2016
Nifty New LLC October 2013 - Present
iQor November 2011 - July 2013
Mygen Online August 2002 - November 2011
Capitol Communications January 2002 - June 2002
Skills
Call Centers, Team Management, Customer Satisfaction, Customer Service, Customer Experience, Telecommunications, Microsoft Excel
Education
Mesa Community College 2011 — 2016
Branden Loncar Branden Loncar's iQor Experience August 2012 - December 2012
Job Customer support professional
Industry Consumer Services
Experience
Connextions June 2013 - Present
Mesa Public Schools 2013 - 2013
iQor August 2012 - December 2012
Skills
Computer Ability,Verbal..., Motivating others,...
Education
Mesa Community College 2010 — 2013
Connextions June 2013 - Present
Mesa Public Schools 2013 - 2013
iQor August 2012 - December 2012
Skills
Computer Ability,Verbal..., Motivating others,...
Education
Mesa Community College 2010 — 2013
TyeNesha Fields's iQor Experience September 2013 - Present
Job CEO at Jacinths Travel
Industry Leisure, Travel & Tourism
Experience
iQor September 2013 - Present
Jacinths Travel April 2013 - April 2014
JPMorgan Chase March 2012 - August 2013
Skills
Business Planning, Culinary Skills, Culinary Management, Culinary Education, Culinary Travel, Sales, Sales Operations, Customer Service, Child Development, Childcare, Secretarial Skills, Hotels, Travel Planning, Food, Restaurants, Hospitality Management, Hospitality, Travel Management, Food, Hospitality Industry, Tourism, Catering, Customer Satisfaction, Time Management, Customer Retention, Online Marketing, Customer Experience, Direct Sales, Revenue Analysis, Meeting Planning, Food Service, Cooking, Coaching
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2010 — 2012
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
Copper Canyon High 2009 — 2010
High school diploma
iQor September 2013 - Present
Jacinths Travel April 2013 - April 2014
JPMorgan Chase March 2012 - August 2013
Skills
Business Planning, Culinary Skills, Culinary Management, Culinary Education, Culinary Travel, Sales, Sales Operations, Customer Service, Child Development, Childcare, Secretarial Skills, Hotels, Travel Planning, Food, Restaurants, Hospitality Management, Hospitality, Travel Management, Food, Hospitality Industry, Tourism, Catering, Customer Satisfaction, Time Management, Customer Retention, Online Marketing, Customer Experience, Direct Sales, Revenue Analysis, Meeting Planning, Food Service, Cooking, Coaching
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2010 — 2012
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
Copper Canyon High 2009 — 2010
High school diploma
Charles Rosenberg Charles Rosenberg's iQor Experience July 2015 - Present
Job Sr. Vice President, CCS Business Development at iQor
Industry Outsourcing/Offshoring
Experience
iQor July 2015 - Present
Ingram Micro Mobility January 2013 - June 2015
Celestica January 2011 - December 2012
Stream Global Services January 2009 - January 2011
Flextronics Corporation October 2007 - December 2008
Solectron May 2000 - September 2007
Americom Wireless Services January 1996 - April 2000
Metrocall 1989 - 1995
Skills
Wireless, Call Center, P&L Management, Sales Operations, Account Management, Aftermarket Services, Reverse Logistics, M&A due diligence, New Business Development, Call Centers, Selling, Channel Partners, Sales Process, Process Improvement, Business Development, Management, Contract Negotiation, Sales, Due Diligence, Program Management
Education
James Madison University 1978 — 1981
BBA, MGT/MKTG
James Madison University - College of Business 1978 — 1981
BBA, Marketing/Management
iQor July 2015 - Present
Ingram Micro Mobility January 2013 - June 2015
Celestica January 2011 - December 2012
Stream Global Services January 2009 - January 2011
Flextronics Corporation October 2007 - December 2008
Solectron May 2000 - September 2007
Americom Wireless Services January 1996 - April 2000
Metrocall 1989 - 1995
Skills
Wireless, Call Center, P&L Management, Sales Operations, Account Management, Aftermarket Services, Reverse Logistics, M&A due diligence, New Business Development, Call Centers, Selling, Channel Partners, Sales Process, Process Improvement, Business Development, Management, Contract Negotiation, Sales, Due Diligence, Program Management
Education
James Madison University 1978 — 1981
BBA, MGT/MKTG
James Madison University - College of Business 1978 — 1981
BBA, Marketing/Management
shameika davis shameika davis's iQor Experience August 2008 - March 2010
Job Customer Finance at Synchrony Financial
Industry Telecommunications
Experience
Synchrony Financial September 2013 - Present
Verizon Wireless 2010 - 2013
iQor August 2008 - March 2010
Skills
Outstanding..., Computer-savvy, Microsoft Operating..., Customer-focused Service, Oral & Written..., Self-driven, Goal Oriented, Data Entry, Troubleshooting
Education
Kaplan University 2012 — 2015
Bachelor's degree, Accounting and Business/Management
Synchrony Financial September 2013 - Present
Verizon Wireless 2010 - 2013
iQor August 2008 - March 2010
Skills
Outstanding..., Computer-savvy, Microsoft Operating..., Customer-focused Service, Oral & Written..., Self-driven, Goal Oriented, Data Entry, Troubleshooting
Education
Kaplan University 2012 — 2015
Bachelor's degree, Accounting and Business/Management
Eric Amos Eric Amos's iQor Experience October 2012 - December 2012
Job Security and Investigations Professional
Industry Security and Investigations
Experience
Allied Barton February 2014 - Present
Teleperformance February 2013 - January 2014
iQor October 2012 - December 2012
Contact Centers of America May 2012 - October 2012
7-Eleven Stores April 2011 - November 2011
Skills
Modelling, Customer Service, Office Administration, Management, Warehousing, Sales, Technical Support, Business Sale, Admissions, Retail Sales, Retail, Telephone Skills, Telemarketing, Microsoft Office, POS, Microsoft Office 2007
Education
Johnson and Wales University 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Sumter High School 2003 — 2007
Diploma, All Courses
Allied Barton February 2014 - Present
Teleperformance February 2013 - January 2014
iQor October 2012 - December 2012
Contact Centers of America May 2012 - October 2012
7-Eleven Stores April 2011 - November 2011
Skills
Modelling, Customer Service, Office Administration, Management, Warehousing, Sales, Technical Support, Business Sale, Admissions, Retail Sales, Retail, Telephone Skills, Telemarketing, Microsoft Office, POS, Microsoft Office 2007
Education
Johnson and Wales University 2007 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Sumter High School 2003 — 2007
Diploma, All Courses
Scott Norris's iQor Experience August 2014 - Present
Job IT Business Analyst at Terex Corporation
Industry Electrical/Electronic Manufacturing
Experience
Terex Corporation April 2015 - Present
iQor August 2014 - Present
iQor April 2014 - August 2014
Jabil November 2012 - April 2014
Jabil August 2012 - November 2012
Jabil June 2011 - August 2012
Jabil May 2006 - June 2011
Skills
Testing, C#, SQL, Team Leadership, Data Analysis, Project Planning, Six Sigma, Excel, Lean Manufacturing, Crystal Reports, Microsoft Office, Oracle SQL, UML Tools, Microsoft SQL Server, CSS Javascript, Web Development, Microsoft Excel, Continuous Improvement, Group Management, Calibration, Lean IT, Cognos ReportNet, Toad, SQL Server Management..., JavaScript, Project Management, Strategic Planning, Business Strategy, Business Analysis, Business Process..., Integration, Business Continuity, Organizational Behavior, Oracle Applications, Applications Software..., ASP.NET, Agile Methodologies, ERP, Manufacturing
Education
University of Louisville 2011 — 2013
Bachelor of Science in Business Administration, Computer Information Systems (Web Development & Information Security)
Jefferson Community College 2010 — 2012
Associates, Art
Terex Corporation April 2015 - Present
iQor August 2014 - Present
iQor April 2014 - August 2014
Jabil November 2012 - April 2014
Jabil August 2012 - November 2012
Jabil June 2011 - August 2012
Jabil May 2006 - June 2011
Skills
Testing, C#, SQL, Team Leadership, Data Analysis, Project Planning, Six Sigma, Excel, Lean Manufacturing, Crystal Reports, Microsoft Office, Oracle SQL, UML Tools, Microsoft SQL Server, CSS Javascript, Web Development, Microsoft Excel, Continuous Improvement, Group Management, Calibration, Lean IT, Cognos ReportNet, Toad, SQL Server Management..., JavaScript, Project Management, Strategic Planning, Business Strategy, Business Analysis, Business Process..., Integration, Business Continuity, Organizational Behavior, Oracle Applications, Applications Software..., ASP.NET, Agile Methodologies, ERP, Manufacturing
Education
University of Louisville 2011 — 2013
Bachelor of Science in Business Administration, Computer Information Systems (Web Development & Information Security)
Jefferson Community College 2010 — 2012
Associates, Art
Harris Parks Harris Parks's iQor Experience December 2010 - December 2011
Job Customer Service Representative
Industry Financial Services
Experience
Stanley Black & Decker , Inc. August 2012 - Present
Iqor December 2010 - December 2011
Skills
Customer Service, Accounts Payable, Accounting, Accounts Receivable, Credit, Microsoft Excel, Call Center, Microsoft Office, Sales, Invoicing, Outlook, Call Centers, Human Resources, Microsoft Word, Account Management, Negotiation, Strategic Planning, Leadership, Management, Coaching, Training, Team Building, Leadership Development
Education
Minneapolis Community and Technical College
Associate of Science (A.S.), Accounting, 2.4
Stanley Black & Decker , Inc. August 2012 - Present
Iqor December 2010 - December 2011
Skills
Customer Service, Accounts Payable, Accounting, Accounts Receivable, Credit, Microsoft Excel, Call Center, Microsoft Office, Sales, Invoicing, Outlook, Call Centers, Human Resources, Microsoft Word, Account Management, Negotiation, Strategic Planning, Leadership, Management, Coaching, Training, Team Building, Leadership Development
Education
Minneapolis Community and Technical College
Associate of Science (A.S.), Accounting, 2.4
Amber Findell Amber Findell's iQor Experience August 2013 - Present
Job Senior Agent Correspondence Specialist at iQor
Industry Consumer Services
Experience
iQor August 2013 - Present
Canal Park Brewery 2012 - 2013
Skills
Microsoft Office, Hospitality, Leadership, Inventory Management, Team Building, Food & Beverage, Social Networking, Event Management, Telephone Skills, Food Service, Facebook
Education
Lake Superior College 2011 — 2013
iQor August 2013 - Present
Canal Park Brewery 2012 - 2013
Skills
Microsoft Office, Hospitality, Leadership, Inventory Management, Team Building, Food & Beverage, Social Networking, Event Management, Telephone Skills, Food Service, Facebook
Education
Lake Superior College 2011 — 2013
Eric(Sanghyuk) Han Eric(Sanghyuk) Han's iQor Experience March 2015 - Present
Job Control at Modatek Systems
Industry Electrical/Electronic Manufacturing
Experience
Modatek Systems July 2015 - Present
iQor March 2015 - Present
Electraulic Systems Ltd. 2011 - 2013
Fugro Airborne Surveys May 2010 - June 2011
Skills
Automation, PLC, Electronics, Engineering, Manufacturing, Robotics, Continuous Improvement, Root Cause Analysis, Instrumentation, Troubleshooting, AutoCAD, Testing, Microsoft Office, Electrical Engineering, Solidworks, PLC Programming, Manufacturing..., Lean Manufacturing, Problem Solving, ANSYS
Education
McMaster University 2012 — 2014
Bachelor of Technology (BTech), Manufacturing Engineering
Humber College 2007 — 2010
Advanced Diploma, Electromechanical Technology/Electromechanical Engineering Technology
Modatek Systems July 2015 - Present
iQor March 2015 - Present
Electraulic Systems Ltd. 2011 - 2013
Fugro Airborne Surveys May 2010 - June 2011
Skills
Automation, PLC, Electronics, Engineering, Manufacturing, Robotics, Continuous Improvement, Root Cause Analysis, Instrumentation, Troubleshooting, AutoCAD, Testing, Microsoft Office, Electrical Engineering, Solidworks, PLC Programming, Manufacturing..., Lean Manufacturing, Problem Solving, ANSYS
Education
McMaster University 2012 — 2014
Bachelor of Technology (BTech), Manufacturing Engineering
Humber College 2007 — 2010
Advanced Diploma, Electromechanical Technology/Electromechanical Engineering Technology
Tammy Mitchell Tammy Mitchell's iQor Experience October 2013 - April 2014
Job Inside Sales Representative at UnitedHealth Group
Industry Writing and Editing
Experience
UnitedHealth Group July 2015 - Present
Modis July 2014 - July 2015
Survey Technology & Research April 2014 - July 2014
Brodheadsville, PA September 2013 - July 2014
iQor October 2013 - April 2014
The Manhattan Club June 2009 - October 2011
Northampton Community College August 2004 - May 2006
T-Mobile August 1999 - April 2004
Skills
Writing, Coaching, Customer Service, Public Speaking, Copy Editing, Photography, Teamwork, Microsoft Office, Creative Writing, Social Media Marketing, Social Media, Microsoft Word, Marketing Communications, Event Management, Social Networking, Hospitality, Editing, Public Relations, Online Marketing, Event Planning, Proofreading
Education
Northampton Community College 2004 — 2006
AA, Journalism
Northcentral Technical College 1987 — 1989
AAS, Educational interpreting for the deaf
Kutztown University of Pennsylvania 1982 — 1984
Easton Area High School
UnitedHealth Group July 2015 - Present
Modis July 2014 - July 2015
Survey Technology & Research April 2014 - July 2014
Brodheadsville, PA September 2013 - July 2014
iQor October 2013 - April 2014
The Manhattan Club June 2009 - October 2011
Northampton Community College August 2004 - May 2006
T-Mobile August 1999 - April 2004
Skills
Writing, Coaching, Customer Service, Public Speaking, Copy Editing, Photography, Teamwork, Microsoft Office, Creative Writing, Social Media Marketing, Social Media, Microsoft Word, Marketing Communications, Event Management, Social Networking, Hospitality, Editing, Public Relations, Online Marketing, Event Planning, Proofreading
Education
Northampton Community College 2004 — 2006
AA, Journalism
Northcentral Technical College 1987 — 1989
AAS, Educational interpreting for the deaf
Kutztown University of Pennsylvania 1982 — 1984
Easton Area High School
Lionel Price Lionel Price's iQor Experience November 2012 - June 2013
Job Attended ITT Technical InstituteRichardson
Industry Computer & Network Security
Experience
Texas Oncology January 2015 - Present
TEKsystems August 2013 - December 2014
iQor November 2012 - June 2013
Marc F. Vilfordi Attorney at Law May 2007 - July 2012
Skills
Microsoft Word, PowerPoint, Analysis, Android, Software Documentation, System Administration, Windows, Troubleshooting, Visio, SharePoint, Access, Outlook, Microsoft Office, Databases, Team Leadership, Process Improvement, Administration, Project Management, Windows 7, Active Directory, Windows XP, Networking, Technical Support, Microsoft Exchange, Software Installation, Help Desk Support, Citrix, VPN, Hardware, TCP/IP, Operating Systems, Laptops, Computer Hardware, Customer Service
Education
ITT Technical Institute-Richardson 2012 — 2013
Associates of Applied Science Degree, Network and System Administration/Administrator, 3.96 GPA
Richland College
Texas Oncology January 2015 - Present
TEKsystems August 2013 - December 2014
iQor November 2012 - June 2013
Marc F. Vilfordi Attorney at Law May 2007 - July 2012
Skills
Microsoft Word, PowerPoint, Analysis, Android, Software Documentation, System Administration, Windows, Troubleshooting, Visio, SharePoint, Access, Outlook, Microsoft Office, Databases, Team Leadership, Process Improvement, Administration, Project Management, Windows 7, Active Directory, Windows XP, Networking, Technical Support, Microsoft Exchange, Software Installation, Help Desk Support, Citrix, VPN, Hardware, TCP/IP, Operating Systems, Laptops, Computer Hardware, Customer Service
Education
ITT Technical Institute-Richardson 2012 — 2013
Associates of Applied Science Degree, Network and System Administration/Administrator, 3.96 GPA
Richland College
Brianna Rivers's iQor Experience September 2014 - October 2014
Job Call Center Representative at NCO Group
Industry Retail
Experience
NCO Group March 2015 - Present
iQor September 2014 - October 2014
Ross Stores, Inc. September 2013 - June 2014
McDonald's Corporation August 2013 - January 2014
Sonic Drive-In March 2013 - June 2013
24 Hour Shoppette May 2012 - August 2012
Defense Commissary Agency June 2011 - May 2012
Skills
Customer Service, Sales, Retail, Inventory Management, Time Management, Customer Satisfaction, Cashiering, Teamwork, Inventory Control, Retail Sales
Education
McNeese State University 2012 — 2017
High School, Business Administration and Management, General
McNeese State University
Business Administration and Management, General
NCO Group March 2015 - Present
iQor September 2014 - October 2014
Ross Stores, Inc. September 2013 - June 2014
McDonald's Corporation August 2013 - January 2014
Sonic Drive-In March 2013 - June 2013
24 Hour Shoppette May 2012 - August 2012
Defense Commissary Agency June 2011 - May 2012
Skills
Customer Service, Sales, Retail, Inventory Management, Time Management, Customer Satisfaction, Cashiering, Teamwork, Inventory Control, Retail Sales
Education
McNeese State University 2012 — 2017
High School, Business Administration and Management, General
McNeese State University
Business Administration and Management, General
Sarah Manders Sarah Manders's iQor Experience 2012 - 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Bluegreen Vacations December 2012 - May 2013
Iqor 2012 - 2013
The Lauckner Family August 2012 - December 2012
La Femme/Posh Love July 2011 - July 2012
YMCA, MN October 2005 - February 2012
Skills
Communication, Sales, Childcare, Call Centers, Customer Service
Education
Rasmussen College, Eagan MN 2012 — 2015
In Progress, Pharmacy Technician/Assistant
Inver Hills Community College 2007 — 2009
Associates in Liberal Arts
Bluegreen Vacations December 2012 - May 2013
Iqor 2012 - 2013
The Lauckner Family August 2012 - December 2012
La Femme/Posh Love July 2011 - July 2012
YMCA, MN October 2005 - February 2012
Skills
Communication, Sales, Childcare, Call Centers, Customer Service
Education
Rasmussen College, Eagan MN 2012 — 2015
In Progress, Pharmacy Technician/Assistant
Inver Hills Community College 2007 — 2009
Associates in Liberal Arts
Lindsey Engelland Lindsey Engelland's iQor Experience February 2010 - March 2012
Job Digital Marketing Coordinator
Industry Financial Services
Experience
KleinBank February 2015 - Present
KleinBank April 2012 - February 2015
iQor February 2010 - March 2012
United Healthcare October 2008 - December 2009
Target May 2008 - October 2009
Great Clips, Inc. March 2007 - April 2008
Skills
Microsoft Office, Administration, Adobe Creative Suite, Microsoft Excel, PowerPoint, Time Management, Customer Service, Event Planning, Management, Marketing, Photoshop, Windows, Microsoft Word, Outlook, Social Media
Education
Metropolitan State University 2007 — 2010
Bachelor of Arts, Marketing & Design
North Dakota State University 2002 — 2005
Interior Design & Hospitality
KleinBank February 2015 - Present
KleinBank April 2012 - February 2015
iQor February 2010 - March 2012
United Healthcare October 2008 - December 2009
Target May 2008 - October 2009
Great Clips, Inc. March 2007 - April 2008
Skills
Microsoft Office, Administration, Adobe Creative Suite, Microsoft Excel, PowerPoint, Time Management, Customer Service, Event Planning, Management, Marketing, Photoshop, Windows, Microsoft Word, Outlook, Social Media
Education
Metropolitan State University 2007 — 2010
Bachelor of Arts, Marketing & Design
North Dakota State University 2002 — 2005
Interior Design & Hospitality
christopher staley christopher staley's iQor Experience November 2012 - April 2013
Job at
Industry Computer Networking
Experience
solai & cameron November 2014 - Present
Progressive IT October 2013 - Present
iQor November 2012 - April 2013
Skills
Troubleshooting, Networking, Windows 7, Technical Support, Customer Service, Process Improvement, System Administration, Program Management, CompTIA A+, Active Directory, SQL, Business Analysis, Windows Server
Education
New Horizon College Of Engineering 2014 — 2015
a+ net+ ccna ccnp hopefully
ITT Technical Institute-Richardson 2012 — 2013
Associate of Science (AS), Network and System Administration/Administrator
ITT Technical Institute-Richardson 2010 — 2012
Associate of Science (AS), computer software developing
AEC Brown Mackey 2001 — 2003
certicicate of completion, Computer Systems Networking and Telecommunications
solai & cameron November 2014 - Present
Progressive IT October 2013 - Present
iQor November 2012 - April 2013
Skills
Troubleshooting, Networking, Windows 7, Technical Support, Customer Service, Process Improvement, System Administration, Program Management, CompTIA A+, Active Directory, SQL, Business Analysis, Windows Server
Education
New Horizon College Of Engineering 2014 — 2015
a+ net+ ccna ccnp hopefully
ITT Technical Institute-Richardson 2012 — 2013
Associate of Science (AS), Network and System Administration/Administrator
ITT Technical Institute-Richardson 2010 — 2012
Associate of Science (AS), computer software developing
AEC Brown Mackey 2001 — 2003
certicicate of completion, Computer Systems Networking and Telecommunications
Jolene Erickson Jolene Erickson's iQor Experience 2014 - 2015
Job
Industry Financial Services
Experience
iQor 2014 - 2015
Wells Fargo Home Mortgage August 2010 - January 2014
IC System February 2008 - August 2010
Mortgage & Investment Consultants, NFP Mortgage, Magellan Mortgage 1998 - 2008
Skills
Outlook, Microsoft Word, PowerPoint, Analysis, Microsoft Office, Customer Service, Microsoft Excel, Teaching, English, Research, Windows, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Mortgage Lending, Mortgage Underwriting, Commercial Lending, Real Estate Financing, Real Estate Marketing, Real Estate Development, Real Estate Economics, LP/DU, LPS/LIS/NTS, VA PORTAL, FHA Financing, VA Loans, LexisNexis, CBC, Credit Risk, Credit Analysis, Credit Management, Government Loans, Student Loans, Collections Management, Special Collections, Collection Development
Education
Inver Hills Community College 1993 — 1995
Associate's Degree, Business/Commerce, General
iQor 2014 - 2015
Wells Fargo Home Mortgage August 2010 - January 2014
IC System February 2008 - August 2010
Mortgage & Investment Consultants, NFP Mortgage, Magellan Mortgage 1998 - 2008
Skills
Outlook, Microsoft Word, PowerPoint, Analysis, Microsoft Office, Customer Service, Microsoft Excel, Teaching, English, Research, Windows, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java, Mortgage Lending, Mortgage Underwriting, Commercial Lending, Real Estate Financing, Real Estate Marketing, Real Estate Development, Real Estate Economics, LP/DU, LPS/LIS/NTS, VA PORTAL, FHA Financing, VA Loans, LexisNexis, CBC, Credit Risk, Credit Analysis, Credit Management, Government Loans, Student Loans, Collections Management, Special Collections, Collection Development
Education
Inver Hills Community College 1993 — 1995
Associate's Degree, Business/Commerce, General
Aryelle Andreani's iQor Experience January 2010 - June 2010
Job Street Team Coordinator at Mesa Community college Institutional Advancement
Industry Events Services
Experience
Harkins Theatres June 2012 - Present
Mesa Community college Institutional Advancement January 2011 - Present
PIRC lab August 2011 - December 2011
Mesa Community College Center for Teaching & Learning January 2011 - May 2011
Chandler Christian Church August 2002 - January 2011
iQor January 2010 - June 2010
Disneyland Resort January 2009 - May 2009
Skills
Social Media, Facebook, Social Networking, Customer Service, Microsoft Office, Microsoft Word, Event Planning, PowerPoint, Microsoft Excel, Creative Writing, Event Management, Teamwork, Entertainment, Public Relations, Telephone Skills, Research
Education
Mesa Community College 2008 — 2018
New School of the Arts and Acedemics 2006 — 2008
high school diploma, integrated arts
Desert Ridge Middle School student
Harkins Theatres June 2012 - Present
Mesa Community college Institutional Advancement January 2011 - Present
PIRC lab August 2011 - December 2011
Mesa Community College Center for Teaching & Learning January 2011 - May 2011
Chandler Christian Church August 2002 - January 2011
iQor January 2010 - June 2010
Disneyland Resort January 2009 - May 2009
Skills
Social Media, Facebook, Social Networking, Customer Service, Microsoft Office, Microsoft Word, Event Planning, PowerPoint, Microsoft Excel, Creative Writing, Event Management, Teamwork, Entertainment, Public Relations, Telephone Skills, Research
Education
Mesa Community College 2008 — 2018
New School of the Arts and Acedemics 2006 — 2008
high school diploma, integrated arts
Desert Ridge Middle School student
Rafaela Sarmiento Rafaela Sarmiento's iQor Experience March 2012 - April 2014
Job Certified Nurse Assistant
Industry Health, Wellness and Fitness
Experience
Dedicated nursing associates December 2014 - Present
iQor March 2012 - April 2014
HCR Manor Care November 2009 - June 2011
Education
University of Phoenix 2013 — 2016
Associate's degree, Business Administration and Management, General
McCann School of Business and Technology 2012 — 2012
Associate's degree, Business Administration and Management, General
Dedicated nursing associates December 2014 - Present
iQor March 2012 - April 2014
HCR Manor Care November 2009 - June 2011
Education
University of Phoenix 2013 — 2016
Associate's degree, Business Administration and Management, General
McCann School of Business and Technology 2012 — 2012
Associate's degree, Business Administration and Management, General
Christea Montgomery Christea Montgomery's iQor Experience April 2009 - January 2011
Job at
Industry Medical Practice
Experience
self employed June 2002 - Present
U of M physicians physicians-Smiley's clinic May 2013 - May 2014
Medsearch staffing,MN October 2012 - May 2013
STIM Learning Center March 2012 - June 2012
iQor April 2009 - January 2011
Skills
Healthcare, Independent hair..., FUE, Neograft, Medical Assisting, Surgery, Patient Education, Epic Systems, Certified PCA, Medical Terminology, Medical Records, Administrative..., Team Leadership, Microsoft Office, EMR, Vital Signs, EKG, Hospitals, Microsoft Word, Medicine, Childcare, Call Center, Phone Etiquette, Research, Cpr Certified, Customer Satisfaction, Directing Children's..., Experience Working with...
Education
Minneapolis Community and Technical College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Education
lakeland medical and Dental Academy 1999 — 2000
certificate, Medical/Clinical Assistant
self employed June 2002 - Present
U of M physicians physicians-Smiley's clinic May 2013 - May 2014
Medsearch staffing,MN October 2012 - May 2013
STIM Learning Center March 2012 - June 2012
iQor April 2009 - January 2011
Skills
Healthcare, Independent hair..., FUE, Neograft, Medical Assisting, Surgery, Patient Education, Epic Systems, Certified PCA, Medical Terminology, Medical Records, Administrative..., Team Leadership, Microsoft Office, EMR, Vital Signs, EKG, Hospitals, Microsoft Word, Medicine, Childcare, Call Center, Phone Etiquette, Research, Cpr Certified, Customer Satisfaction, Directing Children's..., Experience Working with...
Education
Minneapolis Community and Technical College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Education
lakeland medical and Dental Academy 1999 — 2000
certificate, Medical/Clinical Assistant
Jason Gelink Jason Gelink's iQor Experience January 2004 - August 2006
Job Operations Manager/Mortgage Underwriter at Larson Financial Solutions Inc.
Industry Financial Services
Experience
Larson Financial Solutions Inc. March 2015 - Present
Moneris Solutions May 2010 - Present
The Equitable Trust Company August 2006 - May 2009
iQor January 2004 - August 2006
Skills
Customer Service, Credit, Microsoft Office, Problem Solving, People Skills, Negotiation, Organization, Credit Cards, Risk Management, Team Leadership, Credit Risk, Banking, Financial Analysis, Business Analysis, Payments
Education
Loyalist College 1993 — 1995
2 year business admin, Business Administration and Management
St. Paul Secondary 1988 — 1992
OSSD
Larson Financial Solutions Inc. March 2015 - Present
Moneris Solutions May 2010 - Present
The Equitable Trust Company August 2006 - May 2009
iQor January 2004 - August 2006
Skills
Customer Service, Credit, Microsoft Office, Problem Solving, People Skills, Negotiation, Organization, Credit Cards, Risk Management, Team Leadership, Credit Risk, Banking, Financial Analysis, Business Analysis, Payments
Education
Loyalist College 1993 — 1995
2 year business admin, Business Administration and Management
St. Paul Secondary 1988 — 1992
OSSD
Bao Lee Bao Lee's iQor Experience March 2010 - Present
Job Executive Assistant at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2010 - Present
Karl F. Von Reuter, Attorney at Law December 2009 - March 2010
DSW May 2007 - March 2010
Macy's September 2006 - May 2007
Skills
Event Planning, Marketing, Public Relations, Data Entry, Administrative..., Customer Service, Human Resources, Management, Training, Outlook
Education
Minneapolis Business College
Associate’s Degree, Legal Administration
North Hennepin Community College
Liberal Arts and Sciences/Liberal Studies
iQor March 2010 - Present
Karl F. Von Reuter, Attorney at Law December 2009 - March 2010
DSW May 2007 - March 2010
Macy's September 2006 - May 2007
Skills
Event Planning, Marketing, Public Relations, Data Entry, Administrative..., Customer Service, Human Resources, Management, Training, Outlook
Education
Minneapolis Business College
Associate’s Degree, Legal Administration
North Hennepin Community College
Liberal Arts and Sciences/Liberal Studies
Matea Simovic's iQor Experience April 2015 - Present
Job VP at iQor
Industry Financial Services
Experience
iQor April 2015 - Present
Celergo LLC June 2014 - April 2015
Time Warner Inc. December 2012 - May 2014
Veritas Document Solutions October 2011 - November 2012
Celergo LLC May 2010 - October 2011
Celergo LLC April 2009 - April 2010
Celergo LLC August 2007 - March 2009
Skills
Project Management, Payroll, Management, Team Building, Process Improvement, Data Analysis, Customer Service, Quality Assurance, Outsourcing, Multilingual, Strategy, Leadership, Business Analysis, Vendor Management, Budgets, Strategic Planning, Project Planning, Employee Benefits, Training, Software Project..., HRIS, Microsoft Excel, Change Management, Recruiting, BPO, Marketing, Business Process..., Business Intelligence, Team Leadership, Negotiation, International Project..., Human Resources, International Tax and..., Client Relationship..., Multi-Project Leader, New Business Development, Workday, Garnishments, CRM
Education
Illinois State University 2003 — 2007
B.A., International Business and Marketing
iQor April 2015 - Present
Celergo LLC June 2014 - April 2015
Time Warner Inc. December 2012 - May 2014
Veritas Document Solutions October 2011 - November 2012
Celergo LLC May 2010 - October 2011
Celergo LLC April 2009 - April 2010
Celergo LLC August 2007 - March 2009
Skills
Project Management, Payroll, Management, Team Building, Process Improvement, Data Analysis, Customer Service, Quality Assurance, Outsourcing, Multilingual, Strategy, Leadership, Business Analysis, Vendor Management, Budgets, Strategic Planning, Project Planning, Employee Benefits, Training, Software Project..., HRIS, Microsoft Excel, Change Management, Recruiting, BPO, Marketing, Business Process..., Business Intelligence, Team Leadership, Negotiation, International Project..., Human Resources, International Tax and..., Client Relationship..., Multi-Project Leader, New Business Development, Workday, Garnishments, CRM
Education
Illinois State University 2003 — 2007
B.A., International Business and Marketing
Elise Coleman Elise Coleman's iQor Experience November 2012 - January 2013
Job Student at Minneapolis Community and Technical College
Industry Financial Services
Experience
iQor November 2012 - January 2013
National Recoveries Inc April 2012 - August 2012
Skills
Collections, Call Centers, Customer Service, FDCPA, Ten Key, Negotiation, Conflict Resolution, Microsoft Office, Microsoft Excel, Time Management, 60+ WPM, Dependable Team Player, Criminal Justice, Outstanding..., Goal Oriented, Student Loans, Management and..., Creative Problem Solving, Skip Tracing, Predictive Dialers
Education
Minneapolis Community and Technical College 2011 — 2014
Criminal Justice and Corrections
iQor November 2012 - January 2013
National Recoveries Inc April 2012 - August 2012
Skills
Collections, Call Centers, Customer Service, FDCPA, Ten Key, Negotiation, Conflict Resolution, Microsoft Office, Microsoft Excel, Time Management, 60+ WPM, Dependable Team Player, Criminal Justice, Outstanding..., Goal Oriented, Student Loans, Management and..., Creative Problem Solving, Skip Tracing, Predictive Dialers
Education
Minneapolis Community and Technical College 2011 — 2014
Criminal Justice and Corrections
Jessica N.'s iQor Experience June 2013 - November 2013
Job Crewmember at Raising Cane's
Industry Consumer Services
Experience
Raising Cane's April 2015 - Present
Burger King Corporation February 2014 - June 2014
iQor June 2013 - November 2013
Sonic Drive-In January 2012 - September 2012
Law Office Of Deborah L. Crain October 2010 - February 2011
Law Office of Deborah L. Crain October 2010 - February 2011
PrimeFlight Aviation Services June 2009 - March 2010
PrimeFlight Aviation Services June 2009 - March 2010
Harris County Home Health Services November 2008 - March 2009
Harris County Home Health Services November 2008 - February 2009
Skills
36 wpm, ms word, Desktop Publishing, Telephone Skills, Newsletters, CMS, Illustration, Layout, Multilingual, Pre-press, Packaging, Editing, Technical Documentation, Photoshop, Web Content Management, QuarkXPress, Web Design, Graphics, Typography, Dreamweaver, Mac, Pagemaker, Brochures, OS X, InDesign, Access, Graphic Design, Technical Writing, Scanners, Proofreading, Illustrator, Online Research, Logo Design, Webmaster Services, Digital Illustration, Transcription, Multimedia, Photography, Website Development, Image Editing, Typing, Customer Service, Adobe Acrobat, Translation, Adobe Fireworks, Adobe Creative Suite, Digital Photography, Copywriting, Proof, Image Manipulation
Education
Lone Star College System 2014 — 2016
Associate of Arts (AA)
Remington College-Houston Campus 2012 — 2013
Certificate, Cosmetology/Cosmetologist, General
Klein Oak High School 1999 — 2003
Diploma, General
Crete-Monee High School 1998 — 2003
Diploma, Academices
Rich Central High School 1998 — 1999
General, Academics
Crete-Monee Jr. High School 1996 — 1996
Klein Oak
General
Raising Cane's April 2015 - Present
Burger King Corporation February 2014 - June 2014
iQor June 2013 - November 2013
Sonic Drive-In January 2012 - September 2012
Law Office Of Deborah L. Crain October 2010 - February 2011
Law Office of Deborah L. Crain October 2010 - February 2011
PrimeFlight Aviation Services June 2009 - March 2010
PrimeFlight Aviation Services June 2009 - March 2010
Harris County Home Health Services November 2008 - March 2009
Harris County Home Health Services November 2008 - February 2009
Skills
36 wpm, ms word, Desktop Publishing, Telephone Skills, Newsletters, CMS, Illustration, Layout, Multilingual, Pre-press, Packaging, Editing, Technical Documentation, Photoshop, Web Content Management, QuarkXPress, Web Design, Graphics, Typography, Dreamweaver, Mac, Pagemaker, Brochures, OS X, InDesign, Access, Graphic Design, Technical Writing, Scanners, Proofreading, Illustrator, Online Research, Logo Design, Webmaster Services, Digital Illustration, Transcription, Multimedia, Photography, Website Development, Image Editing, Typing, Customer Service, Adobe Acrobat, Translation, Adobe Fireworks, Adobe Creative Suite, Digital Photography, Copywriting, Proof, Image Manipulation
Education
Lone Star College System 2014 — 2016
Associate of Arts (AA)
Remington College-Houston Campus 2012 — 2013
Certificate, Cosmetology/Cosmetologist, General
Klein Oak High School 1999 — 2003
Diploma, General
Crete-Monee High School 1998 — 2003
Diploma, Academices
Rich Central High School 1998 — 1999
General, Academics
Crete-Monee Jr. High School 1996 — 1996
Klein Oak
General
Brian Gerencser Brian Gerencser's iQor Experience May 2009 - December 2010
Job Center Consultant at FedEx Office
Industry Printing
Experience
FedEx Office June 2011 - Present
iQor May 2009 - December 2010
Fiesta Copy Print Ship October 1989 - March 2009
Skills
Customer Service, Leadership, Training, Small Business, Business Development, Sales, Merchandising, New Business Development, Management, Cross-functional Team..., Marketing, Retail, Process Improvement, Logistics, Human Resources, Team Building, Operations Management, Coaching, Sales Management, Customer Satisfaction, B2B, Sales Process, Strategy, Program Management
Education
Lock Haven University of Pennsylvania
Business / Computer Science
Northampton Community College
Business / Computer Science
FedEx Office June 2011 - Present
iQor May 2009 - December 2010
Fiesta Copy Print Ship October 1989 - March 2009
Skills
Customer Service, Leadership, Training, Small Business, Business Development, Sales, Merchandising, New Business Development, Management, Cross-functional Team..., Marketing, Retail, Process Improvement, Logistics, Human Resources, Team Building, Operations Management, Coaching, Sales Management, Customer Satisfaction, B2B, Sales Process, Strategy, Program Management
Education
Lock Haven University of Pennsylvania
Business / Computer Science
Northampton Community College
Business / Computer Science
Hugh Kelly Hugh Kelly's iQor Experience November 2010 - June 2015
Job Senior Vice President at iQor
Industry Financial Services
Experience
iQor November 2010 - June 2015
Receivable Management Services January 2006 - October 2010
Receivable Management Services January 1999 - November 2006
A.B. Data, Ltd. 1995 - August 1998
Payco General American Credits, Inc. February 1981 - May 1995
Skills
BPO, Call Center, Vendor Management, Credit, Process Improvement, Operations Management, Executive Management, CRM, Accounts Receivable, Risk Management, Workforce Management, Customer Satisfaction, Outsourcing, Call Centers, Change Management, Leadership, Training, Lead Generation, Strategy, Management, Relationship Management, Financial Services, Offshoring, Business Process..., Finance, Team Management, Business Analysis, Business Development, Banking, Forecasting, Customer Retention, Analytics, Performance Management, MIS, B2B, Credit Cards, Analysis, Team Building, Account Management, Financial Analysis, Team Leadership, Portfolio Management
Education
Marquette University 1973 — 1978
BS, Accounting
iQor November 2010 - June 2015
Receivable Management Services January 2006 - October 2010
Receivable Management Services January 1999 - November 2006
A.B. Data, Ltd. 1995 - August 1998
Payco General American Credits, Inc. February 1981 - May 1995
Skills
BPO, Call Center, Vendor Management, Credit, Process Improvement, Operations Management, Executive Management, CRM, Accounts Receivable, Risk Management, Workforce Management, Customer Satisfaction, Outsourcing, Call Centers, Change Management, Leadership, Training, Lead Generation, Strategy, Management, Relationship Management, Financial Services, Offshoring, Business Process..., Finance, Team Management, Business Analysis, Business Development, Banking, Forecasting, Customer Retention, Analytics, Performance Management, MIS, B2B, Credit Cards, Analysis, Team Building, Account Management, Financial Analysis, Team Leadership, Portfolio Management
Education
Marquette University 1973 — 1978
BS, Accounting
Ms. Susie Q Susieq-69 Ms. Susie Q Susieq-69's iQor Experience July 1998 - December 2007
Job Assistant to Accounts Receivable at Creative Age Publications
Industry Publishing
Experience
Creative Age Publications January 2008 - Present
iQor July 1998 - December 2007
Marvin Stopeck M.D. April 1998 - July 1998
Education
Los Angeles Valley College 2013 — 2016
Registered Nursing/Registered Nurse
Concorde Career Institute 1994 — 1995
Diploma, Medical Assistant
Creative Age Publications January 2008 - Present
iQor July 1998 - December 2007
Marvin Stopeck M.D. April 1998 - July 1998
Education
Los Angeles Valley College 2013 — 2016
Registered Nursing/Registered Nurse
Concorde Career Institute 1994 — 1995
Diploma, Medical Assistant
Louisa Wilson Louisa Wilson's iQor Experience August 2011 - January 2015
Job Associate @ Loaf N Jug
Industry Outsourcing/Offshoring
Experience
Associate @ Loaf N Jug February 2015 - Present
Re-Creations Doll Fashions December 2009 - Present
iQor August 2011 - January 2015
Mary Kay Idependent Consultant October 2012 - January 2014
Skills
Customer Service, Computer-savvy, Professional Phone..., Military Experience, Police, Sales, Retail, Bartending, Cake Decorating, Baking, Cooking, Sewing, Mothers, Advertising, Public Speaking, Team Building, Marketing, Merchandising, Event Planning, Leadership, Small Business, Social Networking, Social Media, Facebook
Education
Pueblo Community College 2015 — 2019
Associate's Degree, Associates of Arts
Ozarka College 2001 — 2003
General
Lyon College 1984 — 1992
General
Associate @ Loaf N Jug February 2015 - Present
Re-Creations Doll Fashions December 2009 - Present
iQor August 2011 - January 2015
Mary Kay Idependent Consultant October 2012 - January 2014
Skills
Customer Service, Computer-savvy, Professional Phone..., Military Experience, Police, Sales, Retail, Bartending, Cake Decorating, Baking, Cooking, Sewing, Mothers, Advertising, Public Speaking, Team Building, Marketing, Merchandising, Event Planning, Leadership, Small Business, Social Networking, Social Media, Facebook
Education
Pueblo Community College 2015 — 2019
Associate's Degree, Associates of Arts
Ozarka College 2001 — 2003
General
Lyon College 1984 — 1992
General
Latasha Miller Latasha Miller's iQor Experience December 2006 - July 2008
Job VP of Operations at American Income Life
Industry Insurance
Experience
Logan and Associates LLC. (an American Income Life Agency) August 2008 - Present
iQor December 2006 - July 2008
RAM-VITEC September 1992 - December 2005
Education
Knoxville College
Bachelors of Science, Psychology Major
Logan and Associates LLC. (an American Income Life Agency) August 2008 - Present
iQor December 2006 - July 2008
RAM-VITEC September 1992 - December 2005
Education
Knoxville College
Bachelors of Science, Psychology Major
Washington Loyola Washington Loyola's iQor Experience February 2003 - January 2007
Job Manager, (A) Contact Centre Operations, Cancer Screening at Cancer Care Ontario
Industry Hospital & Health Care
Experience
Cancer Care Ontario October 2014 - Present
ARO Inc. April 2012 - March 2014
ARO Inc. April 2012 - March 2014
Affinity Global January 2007 - March 2012
Affinity Global January 2007 - March 2012
iQor February 2003 - January 2007
iQor February 2003 - January 2007
Skills
Call Center, Finance, Credit Cards, Debt Management, Team Building, Team Management, Negotiation, Mortgage Lending, Strategic Planning, Call Centers, Microsoft Excel, Portfolio Management, Forecasting, Analysis, Business Analysis, Financial Risk, Leadership, Credit Analysis, Financial Analysis, Team Leadership, Executive Management, Management, Insurance, Strategic Financial..., Loans, Skip Tracing, Business Development, Call Center Development, Financial Services, Customer Retention, Loss Mitigation, Debt Settlement, Mortgage Servicing, Access, Sales Management, Analytics, Budgets, Sales, Relationship Management, New Business Development, Accounting, Business Process..., Consumer Lending, Inventory Management, Change Management, Investments, Business Strategy, Social Media Marketing, Collections, Administration
Education
Humber College
York University
Cancer Care Ontario October 2014 - Present
ARO Inc. April 2012 - March 2014
ARO Inc. April 2012 - March 2014
Affinity Global January 2007 - March 2012
Affinity Global January 2007 - March 2012
iQor February 2003 - January 2007
iQor February 2003 - January 2007
Skills
Call Center, Finance, Credit Cards, Debt Management, Team Building, Team Management, Negotiation, Mortgage Lending, Strategic Planning, Call Centers, Microsoft Excel, Portfolio Management, Forecasting, Analysis, Business Analysis, Financial Risk, Leadership, Credit Analysis, Financial Analysis, Team Leadership, Executive Management, Management, Insurance, Strategic Financial..., Loans, Skip Tracing, Business Development, Call Center Development, Financial Services, Customer Retention, Loss Mitigation, Debt Settlement, Mortgage Servicing, Access, Sales Management, Analytics, Budgets, Sales, Relationship Management, New Business Development, Accounting, Business Process..., Consumer Lending, Inventory Management, Change Management, Investments, Business Strategy, Social Media Marketing, Collections, Administration
Education
Humber College
York University
Amanda Ervin's iQor Experience September 2009 - September 2010
Job Pursuing Medical Field / Account Manager
Industry Hospital & Health Care
Experience
Global Recovery Group September 2011 - Present
iQor September 2009 - September 2010
Skills
Customer Service, Multi Tasking, Cold Calling, Account Management, Team-oriented
Education
Mesa Community College 2014 — 2017
Associate's Degree, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Global Recovery Group September 2011 - Present
iQor September 2009 - September 2010
Skills
Customer Service, Multi Tasking, Cold Calling, Account Management, Team-oriented
Education
Mesa Community College 2014 — 2017
Associate's Degree, Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Michael verstraete's iQor Experience December 2010 - July 2011
Job Electronics Tech at Intel/Wizard Staffing
Industry Electrical/Electronic Manufacturing
Experience
Intel/Wizard Staffing February 2013 - Present
Freescale/Millenium Group June 2011 - January 2012
Iqor December 2010 - July 2011
Skills
• Troubleshooting down..., • 10+ Years experience..., Schematics, Logic..., • Used DMM’s,..., • Proficient in..., • Able to work..., Associates Degree in..., Associates Degree in..., Certificate in Computer...
Education
Scottsdale CC 2012 — 2012
In Progress, Architectural Drafting and Architectural CAD/CADD
Mesa Community College 2011 — 2012
Certficate, CAD/CADD Drafting and/or Design Technology/Technician
Intel/Wizard Staffing February 2013 - Present
Freescale/Millenium Group June 2011 - January 2012
Iqor December 2010 - July 2011
Skills
• Troubleshooting down..., • 10+ Years experience..., Schematics, Logic..., • Used DMM’s,..., • Proficient in..., • Able to work..., Associates Degree in..., Associates Degree in..., Certificate in Computer...
Education
Scottsdale CC 2012 — 2012
In Progress, Architectural Drafting and Architectural CAD/CADD
Mesa Community College 2011 — 2012
Certficate, CAD/CADD Drafting and/or Design Technology/Technician
Travis Meester Travis Meester's iQor Experience November 2007 - July 2011
Job Experienced Customer Service Specialist, Developing Social Media Specialist, Collections/Wage Garnishment Specialist
Industry Marketing and Advertising
Experience
National Recoveries, Inc. October 2012 - Present
Rasmussen College August 2008 - September 2012
Strategy E-ssentials 2012 - 2012
iQor November 2007 - July 2011
CBE Group July 2005 - November 2007
United States Postal Service June 2000 - October 2003
Skills
Social Media, Customer Service, Social Networking, Leadership, SEO, Microsoft Office, PowerPoint, Microsoft Excel, Marketing Strategy, Marketing Communications, Microsoft Word, Social Media Marketing, Online Marketing, Market Research, Excel, Word, Facebook, Adobe Creative Suite, Social Media Blogging, Email Marketing, Email Strategy, Garnishments, Account Management, Team Building, Call Centers, Customer Satisfaction, Sales
Education
Rasmussen College-Minnesota 2008 — 2012
Bachelor of Science (BS), Business Management, Internet Marketing, 3.9
Hawkeye Community College 1999 — 2001
Associate in Applied Science (AAS), Police Science, Criminal Justice, 3.0
Aplington-Parkersburg High School
Diploma, General Studies
National Recoveries, Inc. October 2012 - Present
Rasmussen College August 2008 - September 2012
Strategy E-ssentials 2012 - 2012
iQor November 2007 - July 2011
CBE Group July 2005 - November 2007
United States Postal Service June 2000 - October 2003
Skills
Social Media, Customer Service, Social Networking, Leadership, SEO, Microsoft Office, PowerPoint, Microsoft Excel, Marketing Strategy, Marketing Communications, Microsoft Word, Social Media Marketing, Online Marketing, Market Research, Excel, Word, Facebook, Adobe Creative Suite, Social Media Blogging, Email Marketing, Email Strategy, Garnishments, Account Management, Team Building, Call Centers, Customer Satisfaction, Sales
Education
Rasmussen College-Minnesota 2008 — 2012
Bachelor of Science (BS), Business Management, Internet Marketing, 3.9
Hawkeye Community College 1999 — 2001
Associate in Applied Science (AAS), Police Science, Criminal Justice, 3.0
Aplington-Parkersburg High School
Diploma, General Studies
Emmanuel Gaitan Emmanuel Gaitan's iQor Experience October 2009 - Present
Job Assistant Vice President of Operations
Industry Outsourcing/Offshoring
Experience
iQor October 2009 - Present
A to Z Family Services May 2008 - August 2008
Education
Idaho State University 2005 — 2009
BA, Psychology/Spanish
iQor October 2009 - Present
A to Z Family Services May 2008 - August 2008
Education
Idaho State University 2005 — 2009
BA, Psychology/Spanish
John O'Malley John O'Malley's iQor Experience June 2015 - Present
Job Senior Vice President at iQor
Industry Information Technology and Services
Experience
iQor June 2015 - Present
Decusoft November 2012 - June 2015
Computer Design & Integration, LLC November 2010 - November 2012
Computer Design and Integration, L.L.C. November 2009 - November 2010
Computer Design and Integration, L.L.C. January 2003 - February 2010
Computer Design and Integration, L.L.C. June 1998 - January 2003
Lewco Securities 2000 - 2003
Valley Health Systems May 1997 - June 1998
Skills
Virtualization, CCNA, Cisco Call Manager, Messaging, Storage Area Networks, Disaster Recovery, Data Center, VDI, NAS, Business Continuity, Cloud Computing, SAN, VMware, VMware ESX, Cisco, Storage Architecture, Security, Clariion, Deployment, IT Strategy, Storage, Resource Management, VoIP, Windows, Architecture, Servers, Wireless, ITIL, SQL Server, vSphere, Vendor Management, Pre-sales, IT Service Management, Outsourcing, Network Security, IT Operations, MPLS, Cisco Technologies, System Deployment, Enterprise Software, Integration, WAN, Professional Services, Microsoft Exchange, High Availability, Infrastructure, Active Directory, Firewalls, Networking, Microsoft SQL Server
Education
Manhattan College 1989 — 1995
Bachelor of Science, Mechanical Engineering, 3.0
Dumont High School 1985 — 1989
High School Diploma, General Studies, 3.7 out of 4.0
iQor June 2015 - Present
Decusoft November 2012 - June 2015
Computer Design & Integration, LLC November 2010 - November 2012
Computer Design and Integration, L.L.C. November 2009 - November 2010
Computer Design and Integration, L.L.C. January 2003 - February 2010
Computer Design and Integration, L.L.C. June 1998 - January 2003
Lewco Securities 2000 - 2003
Valley Health Systems May 1997 - June 1998
Skills
Virtualization, CCNA, Cisco Call Manager, Messaging, Storage Area Networks, Disaster Recovery, Data Center, VDI, NAS, Business Continuity, Cloud Computing, SAN, VMware, VMware ESX, Cisco, Storage Architecture, Security, Clariion, Deployment, IT Strategy, Storage, Resource Management, VoIP, Windows, Architecture, Servers, Wireless, ITIL, SQL Server, vSphere, Vendor Management, Pre-sales, IT Service Management, Outsourcing, Network Security, IT Operations, MPLS, Cisco Technologies, System Deployment, Enterprise Software, Integration, WAN, Professional Services, Microsoft Exchange, High Availability, Infrastructure, Active Directory, Firewalls, Networking, Microsoft SQL Server
Education
Manhattan College 1989 — 1995
Bachelor of Science, Mechanical Engineering, 3.0
Dumont High School 1985 — 1989
High School Diploma, General Studies, 3.7 out of 4.0
Josie Unser's iQor Experience February 2012 - June 2012
Job Order Entry at CVS Caremark Corporation
Industry Individual & Family Services
Experience
CVS Caremark Corporation February 2013 - Present
Garvin Promotion Group November 2011 - December 2012
iQor February 2012 - June 2012
Aerospace Contacts LLC June 2010 - May 2011
Turn Key Systems October 2009 - October 2010
Kohl's Department Stores November 2007 - January 2009
Velocity Fulfillment 2005 - 2006
Skills
Customer Service, Merchandising, Retail, Word, Microsoft Office
Education
Mesa Community College 2007 — 2011
In progress, Counseling
CVS Caremark Corporation February 2013 - Present
Garvin Promotion Group November 2011 - December 2012
iQor February 2012 - June 2012
Aerospace Contacts LLC June 2010 - May 2011
Turn Key Systems October 2009 - October 2010
Kohl's Department Stores November 2007 - January 2009
Velocity Fulfillment 2005 - 2006
Skills
Customer Service, Merchandising, Retail, Word, Microsoft Office
Education
Mesa Community College 2007 — 2011
In progress, Counseling
Nancy Thiede Nancy Thiede's iQor Experience July 2014 - March 2015
Job Receptionist/Administrative Assistant
Industry Building Materials
Experience
Bemo Usa Corporation March 2015 - Present
iQor July 2014 - March 2015
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Data Entry, Technical Support, Customer Experience, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Retail, Sales, Social Media, Merchandising, Inventory Management
Education
Mesa Community College
Bemo Usa Corporation March 2015 - Present
iQor July 2014 - March 2015
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Data Entry, Technical Support, Customer Experience, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Retail, Sales, Social Media, Merchandising, Inventory Management
Education
Mesa Community College
Conrad - Koen K.R.A. Kuiken's iQor Experience April 2004 - June 2006
Job Project Manager Nationwide Insurance PMP, CSM.
Industry Insurance
Experience
Nationwide October 2007 - Present
Nationwide Insurance October 2007 - June 2010
Sogeti USA LLC June 2006 - June 2010
Huntington National Bank 2005 - 2007
iQor April 2004 - June 2006
Alcoa July 2001 - July 2003
Xavier University July 1997 - July 2001
Skills
PMP, Project Portfolio..., Software Project..., SDLC, Requirements Analysis, Business Analysis, Process Improvement, PMO, Resource Management, IT Strategy, Project Management, Vendor Management, Visio, Program Management, Business Process..., Requirements Gathering, Fun, Strategic Planning, Leadership, Mentoring, Communication, Coaching, Dedication to..., Business Process, Project Planning, Integration, Enterprise Architecture, SharePoint, Risk Management, Business Intelligence, IT Management, Project Delivery, Agile Project Management, Business Requirements, ITIL
Education
Xavier University 1996 — 2001
BS Communications Arts, Communications, Public Relations
Hogeschool van Utrecht 1996 — 1997
Propedeuse, SPH - Social Worker
Nationwide October 2007 - Present
Nationwide Insurance October 2007 - June 2010
Sogeti USA LLC June 2006 - June 2010
Huntington National Bank 2005 - 2007
iQor April 2004 - June 2006
Alcoa July 2001 - July 2003
Xavier University July 1997 - July 2001
Skills
PMP, Project Portfolio..., Software Project..., SDLC, Requirements Analysis, Business Analysis, Process Improvement, PMO, Resource Management, IT Strategy, Project Management, Vendor Management, Visio, Program Management, Business Process..., Requirements Gathering, Fun, Strategic Planning, Leadership, Mentoring, Communication, Coaching, Dedication to..., Business Process, Project Planning, Integration, Enterprise Architecture, SharePoint, Risk Management, Business Intelligence, IT Management, Project Delivery, Agile Project Management, Business Requirements, ITIL
Education
Xavier University 1996 — 2001
BS Communications Arts, Communications, Public Relations
Hogeschool van Utrecht 1996 — 1997
Propedeuse, SPH - Social Worker
Chantel Taylor Chantel Taylor's iQor Experience May 2012 - Present
Job Apprentice/Assistant at TBS Studios Steward Photography
Industry Broadcast Media
Experience
iQor May 2012 - Present
TBS Studios Steward Photography May 2011 - Present
Johnson C. Smith University September 2009 - May 2012
WGIV January 2010 - April 2012
First Care Medical Center May 2008 - September 2008
Skills
Social Networking, Event Planning, Photography, Social Media, Broadcast
Education
Johnson C. Smith University - JCSU 2008 — 2012
Bachelor of Arts (B.A.), Communication, General
iQor May 2012 - Present
TBS Studios Steward Photography May 2011 - Present
Johnson C. Smith University September 2009 - May 2012
WGIV January 2010 - April 2012
First Care Medical Center May 2008 - September 2008
Skills
Social Networking, Event Planning, Photography, Social Media, Broadcast
Education
Johnson C. Smith University - JCSU 2008 — 2012
Bachelor of Arts (B.A.), Communication, General
Mary Cook's iQor Experience 2002 - 2003
Job Call Center Executive
Industry Outsourcing/Offshoring
Experience
CallSocket November 2012 - September 2014
Varolii August 2009 - September 2012
The Call Center Intelligence Agency September 2003 - August 2009
iQor 2002 - 2003
AFNI 2000 - 2002
Kuehne + Nagel 1998 - 1999
FTD 1996 - 1998
Danka Office Imaging February 1993 - 1996
Animal 911 January 1992 - January 1993
Sauganash Animal Hospital January 1989 - January 1993
Education
Strayer University 2009 — 2011
MBA, Business
Judson University
BA, Management and Leadership
CallSocket November 2012 - September 2014
Varolii August 2009 - September 2012
The Call Center Intelligence Agency September 2003 - August 2009
iQor 2002 - 2003
AFNI 2000 - 2002
Kuehne + Nagel 1998 - 1999
FTD 1996 - 1998
Danka Office Imaging February 1993 - 1996
Animal 911 January 1992 - January 1993
Sauganash Animal Hospital January 1989 - January 1993
Education
Strayer University 2009 — 2011
MBA, Business
Judson University
BA, Management and Leadership
Deepak Dixit Deepak Dixit's iQor Experience May 2008 - December 2009
Job Recruitment Team Lead at Intone Networks
Industry Information Technology and Services
Experience
Intone Networks August 2015 - Present
XChange Software Inc (A division of Intone Networks) April 2014 - Present
OKAYA Inc September 2012 - April 2014
Okaya Infocom January 2010 - April 2014
OKAYA Inc January 2012 - August 2012
OKAYA Inc January 2010 - December 2011
iQor May 2008 - December 2009
Bharti Airtel Limited June 2005 - March 2008
Skills
System Administration, Cisco, Middleware, Security, Network Administration, Red Hat Linux, AIX, Cisco Technologies, Unix, Recruiting, Benefits Negotiation, Technical Recruiting, Staffing Services, Temporary Placement, Resource Management, Talent Acquisition, Information Technology, Servers, SDLC, Sourcing, Virtualization, Oracle, Personnel Management, Vendor Management, Internet Recruiting, Networking, Human Resources, Interviews, Active Directory, SharePoint, Staff Augmentation, Databases, Disaster Recovery, VMware, Account Management, Microsoft SQL Server, SQL, Management, IT Recruitment, Contract Recruitment, Storage Area Networks, Screening, Routers, Onboarding, Windows Server, Linux, Recruitments, SAN, Cloud Computing, Executive Search
Education
Uttar Pradesh Technical University 2002 — 2005
Master of Computer Applications (MCA), Computer Applications
Kendriya Vidyalaya 1987 — 1999
Schooling, Mathematics and Computer Science
Intone Networks August 2015 - Present
XChange Software Inc (A division of Intone Networks) April 2014 - Present
OKAYA Inc September 2012 - April 2014
Okaya Infocom January 2010 - April 2014
OKAYA Inc January 2012 - August 2012
OKAYA Inc January 2010 - December 2011
iQor May 2008 - December 2009
Bharti Airtel Limited June 2005 - March 2008
Skills
System Administration, Cisco, Middleware, Security, Network Administration, Red Hat Linux, AIX, Cisco Technologies, Unix, Recruiting, Benefits Negotiation, Technical Recruiting, Staffing Services, Temporary Placement, Resource Management, Talent Acquisition, Information Technology, Servers, SDLC, Sourcing, Virtualization, Oracle, Personnel Management, Vendor Management, Internet Recruiting, Networking, Human Resources, Interviews, Active Directory, SharePoint, Staff Augmentation, Databases, Disaster Recovery, VMware, Account Management, Microsoft SQL Server, SQL, Management, IT Recruitment, Contract Recruitment, Storage Area Networks, Screening, Routers, Onboarding, Windows Server, Linux, Recruitments, SAN, Cloud Computing, Executive Search
Education
Uttar Pradesh Technical University 2002 — 2005
Master of Computer Applications (MCA), Computer Applications
Kendriya Vidyalaya 1987 — 1999
Schooling, Mathematics and Computer Science
Brittney Deshields Brittney Deshields's iQor Experience July 2014 - November 2014
Job Attended King's College
Industry Graphic Design
Experience
United Financial Center, LLC October 2014 - March 2015
iQor July 2014 - November 2014
PLS Financial Services October 2009 - May 2014
Skills
Adobe Creative Suite, Customer Service, Healthcare, Janitorial, Cashiering, Baking, Basketball, Softball, Inventory Control, Cash Register, Visual Merchandising, POS, Inventory, InDesign, Retail Sales, Cash Handling Experience, Telephone Skills, Mac, Phone Etiquette, Illustrator, Branding, Color Theory, Vector Illustration, Typography, Catalogs, PowerPoint, Layout, Flyers, Digital Illustration, Call Centers, Collections
Education
King's College 2011 — 2012
Associate of Arts and Sciences (AAS), Graphic Design
United Financial Center, LLC October 2014 - March 2015
iQor July 2014 - November 2014
PLS Financial Services October 2009 - May 2014
Skills
Adobe Creative Suite, Customer Service, Healthcare, Janitorial, Cashiering, Baking, Basketball, Softball, Inventory Control, Cash Register, Visual Merchandising, POS, Inventory, InDesign, Retail Sales, Cash Handling Experience, Telephone Skills, Mac, Phone Etiquette, Illustrator, Branding, Color Theory, Vector Illustration, Typography, Catalogs, PowerPoint, Layout, Flyers, Digital Illustration, Call Centers, Collections
Education
King's College 2011 — 2012
Associate of Arts and Sciences (AAS), Graphic Design
Roman Jones's iQor Experience September 2012 - Present
Job Production Supervisor at iQor
Industry Outsourcing/Offshoring
Experience
iQor September 2012 - Present
CEVA Logistics August 2009 - March 2012
Technicolor May 2003 - June 2009
Skills
Process Improvement, Customer Service, Operations Management, Leadership, Team Leadership, Training, Team Building, Six Sigma, Team Management, Continuous Improvement, Quality Assurance, Inventory Control, Classroom Instruction, Microsoft Office, Project Management, Microsoft Excel
Education
Kentucky State University 1994 — 1996
Business Administration and Management, General
Whitehaven High School 1991 — 1994
General Studies
iQor September 2012 - Present
CEVA Logistics August 2009 - March 2012
Technicolor May 2003 - June 2009
Skills
Process Improvement, Customer Service, Operations Management, Leadership, Team Leadership, Training, Team Building, Six Sigma, Team Management, Continuous Improvement, Quality Assurance, Inventory Control, Classroom Instruction, Microsoft Office, Project Management, Microsoft Excel
Education
Kentucky State University 1994 — 1996
Business Administration and Management, General
Whitehaven High School 1991 — 1994
General Studies
Elona Ermak's iQor Experience June 2005 - October 2006
Job Payroll Coordinator
Industry Chemicals
Experience
Air Liquide America January 2013 - Present
Heys USA December 2011 - May 2012
Macy's October 2006 - December 2011
iQor June 2005 - October 2006
Skills
Human Relations, ADP, ADP Payroll, Microsoft Office, Quickbooks, Employment Law, PeopleSoft, Paychex, Talent Acquisition, Talent Identification, Talent Management, Kronos, Payroll, Payroll Processing, Payroll Administration, Public Relations, Project Planning, Employee Relations, College Recruiting, Applicant Tracking..., Access, Hiring, Human Resources, Interviews, Management, New Hire Orientations, Onboarding, Screening, People Skills, HRIS, Employee Training, Benefits Administration, Taleo
Education
UOP 2008 — 2010
Bachelor of Business Administration (BBA), International Business/Trade/Commerce
Minneapolis Business College 2006 — 2009
Associate of Applied Science, Legal Office Administration
UOP
Bachelor of Business Management; Master of Science, MBA
Air Liquide America January 2013 - Present
Heys USA December 2011 - May 2012
Macy's October 2006 - December 2011
iQor June 2005 - October 2006
Skills
Human Relations, ADP, ADP Payroll, Microsoft Office, Quickbooks, Employment Law, PeopleSoft, Paychex, Talent Acquisition, Talent Identification, Talent Management, Kronos, Payroll, Payroll Processing, Payroll Administration, Public Relations, Project Planning, Employee Relations, College Recruiting, Applicant Tracking..., Access, Hiring, Human Resources, Interviews, Management, New Hire Orientations, Onboarding, Screening, People Skills, HRIS, Employee Training, Benefits Administration, Taleo
Education
UOP 2008 — 2010
Bachelor of Business Administration (BBA), International Business/Trade/Commerce
Minneapolis Business College 2006 — 2009
Associate of Applied Science, Legal Office Administration
UOP
Bachelor of Business Management; Master of Science, MBA
Kayla (Daggs) Lambert's iQor Experience December 2009 - January 2012
Job Marketing Manager at The VIA Group, Inc.
Industry Information Technology and Services
Experience
The Via Group, Inc. February 2012 - Present
iQor December 2009 - January 2012
Starbase Aviation February 2011 - May 2011
Skills
Microsoft Exchange, Microsoft Office 2007, Microsoft Publisher, Lync, Facebook, Twitter, Email Marketing Software, ConnectWise, Email Marketing, Event Planning, PowerPoint, Microsoft Office, Strategic Planning, Marketing, Leadership, Social Media
Education
University of Houston-Downtown 2009 — 2011
BBA, Marketing
Lone Star College System 2006 — 2009
The Via Group, Inc. February 2012 - Present
iQor December 2009 - January 2012
Starbase Aviation February 2011 - May 2011
Skills
Microsoft Exchange, Microsoft Office 2007, Microsoft Publisher, Lync, Facebook, Twitter, Email Marketing Software, ConnectWise, Email Marketing, Event Planning, PowerPoint, Microsoft Office, Strategic Planning, Marketing, Leadership, Social Media
Education
University of Houston-Downtown 2009 — 2011
BBA, Marketing
Lone Star College System 2006 — 2009
Nathan Kern Nathan Kern's iQor Experience April 2009 - November 2014
Job Systems Intern at Sandhills Publishing
Industry Computer Software
Experience
Sandhills Publishing November 2014 - Present
iQor April 2009 - November 2014
Skills
JavaScript, C++, Visual Studio, Eclipse, Java, Visual Basic, jQuery, ASP.NET MVC, TFS, .NET, Web Services, HTML, CSS, Assembly Language, Windows, SQL, JSON
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2012 — 2016
Bachelor's Degree, Bachelor of Science (BS), Computer Science (Software Engineering)
Mesa Community College 2010 — 2013
Associate's Degree, Associate of Science, Associate of Art
Sandhills Publishing November 2014 - Present
iQor April 2009 - November 2014
Skills
JavaScript, C++, Visual Studio, Eclipse, Java, Visual Basic, jQuery, ASP.NET MVC, TFS, .NET, Web Services, HTML, CSS, Assembly Language, Windows, SQL, JSON
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2012 — 2016
Bachelor's Degree, Bachelor of Science (BS), Computer Science (Software Engineering)
Mesa Community College 2010 — 2013
Associate's Degree, Associate of Science, Associate of Art
Simerjit Singh Simerjit Singh's iQor Experience July 2006 - November 2009
Job Lean Six Sigma Black Belt Banking & Financial Services
Industry Financial Services
Experience
RBC August 2013 - Present
RBC July 2011 - July 2013
GENPACT LLC November 2009 - December 2010
iQor July 2006 - November 2009
GENPACT August 2004 - July 2006
GE Capital November 2001 - August 2004
GE Capital October 2000 - November 2001
Taj Hotels Resorts and Palaces October 1998 - March 1999
Skills
Six Sigma, Workforce Management, Service Delivery, Process Improvement, Transitions, Analytics, Business Insights, Operations Management, Business Process..., Business Process..., BPO, MIS, Business Process, Management, Strategy, Business Analysis, Vendor Management
Education
Indian Institute of Management, Bangalore 2004 — 2005
Executive MBA
Institute of Hotel Management Bangalore 1997 — 2000
B Sc
St Margaret School, Delhi 1995 — 1997
High School
RBC August 2013 - Present
RBC July 2011 - July 2013
GENPACT LLC November 2009 - December 2010
iQor July 2006 - November 2009
GENPACT August 2004 - July 2006
GE Capital November 2001 - August 2004
GE Capital October 2000 - November 2001
Taj Hotels Resorts and Palaces October 1998 - March 1999
Skills
Six Sigma, Workforce Management, Service Delivery, Process Improvement, Transitions, Analytics, Business Insights, Operations Management, Business Process..., Business Process..., BPO, MIS, Business Process, Management, Strategy, Business Analysis, Vendor Management
Education
Indian Institute of Management, Bangalore 2004 — 2005
Executive MBA
Institute of Hotel Management Bangalore 1997 — 2000
B Sc
St Margaret School, Delhi 1995 — 1997
High School
Elizabeth LaMothe Elizabeth LaMothe's iQor Experience August 2004 - Present
Job SVP, Technology at iQor
Industry Financial Services
Experience
iQor August 2004 - Present
NCO Group 1999 - 2004
Skills
Outsourcing, Process Improvement, SDLC, Management, Vendor Management, BPO, Business Process..., Call Centers, CRM, Executive Management, Offshoring, Business Analysis
Education
Malone University 2012 — 2015
Master of Arts (M.A.), Organizational Leadership
Montclair State University 1983 — 1987
Bachelor's degree, Computer Science
iQor August 2004 - Present
NCO Group 1999 - 2004
Skills
Outsourcing, Process Improvement, SDLC, Management, Vendor Management, BPO, Business Process..., Call Centers, CRM, Executive Management, Offshoring, Business Analysis
Education
Malone University 2012 — 2015
Master of Arts (M.A.), Organizational Leadership
Montclair State University 1983 — 1987
Bachelor's degree, Computer Science
Teresita Nowak Teresita Nowak's iQor Experience September 2000 - Present
Job Assistant Vice President at iQor
Industry Outsourcing/Offshoring
Experience
iQor September 2000 - Present
iQor September 2000 - Present
iQor September 2000 - Present
iQOR Inc January 2000 - November 2012
Mesa Public Schools August 1999 - May 2000
Skills
Customer Service, Training & Development, Staff Supervision, Call Centers, Recruiting, Quality Assurance, Management, Program Management, Time Management, Customer Experience, Customer Satisfaction, Vendor Management, Performance Management, Process Improvement, Workforce Management, BPO, Team Management, Training Delivery, Call Center Development, Employee Relations, Operations Management, Data Entry
Education
Mesa Community College 1998 — 2001
Business Administration and Management, General
iQor September 2000 - Present
iQor September 2000 - Present
iQor September 2000 - Present
iQOR Inc January 2000 - November 2012
Mesa Public Schools August 1999 - May 2000
Skills
Customer Service, Training & Development, Staff Supervision, Call Centers, Recruiting, Quality Assurance, Management, Program Management, Time Management, Customer Experience, Customer Satisfaction, Vendor Management, Performance Management, Process Improvement, Workforce Management, BPO, Team Management, Training Delivery, Call Center Development, Employee Relations, Operations Management, Data Entry
Education
Mesa Community College 1998 — 2001
Business Administration and Management, General
Judah Kaplan, CFA Judah Kaplan, CFA's iQor Experience August 2005 - January 2008
Job CoFounder / Managing Member at Cuzco Capital Investment Management
Industry Financial Services
Experience
Cuzco Capital Investment Management March 2009 - Present
Greenwood Walsh Investments LLC January 2008 - Present
Fannie Mae March 2009 - November 2011
iQor August 2005 - January 2008
IRMC 2004 - 2007
iQor March 2004 - July 2005
JPMorganChase 2001 - 2004
JPMorganChase 1997 - 2001
Chase Securities, Inc. 1997 - 2000
Deloitte and Touche LLP 1992 - 1995
Skills
Debt, Risk, Auditing, Credit, Portfolio Management, Risk Management, Financial Analysis, Financial Modeling, Corporate Finance, Valuation, Credit Risk, Fixed Income, Investments, Financial Services, Hedge Funds, Capital Markets, Financial Risk, Finance, Funding, Due Diligence, Structured Products, Mergers & Acquisitions, Management, Derivatives, Strategy, Analytics, Internal Audit, Leadership, Private Equity, Internal Controls, Asset Management, Investment Banking, Executive Management, Analysis, Equities, Business Process, Mutual Funds, Cash Management, Venture Capital, Financial Structuring, Negotiation, Hedging, Loans, Business Strategy, Strategic Planning
Education
MIT - Sloan School of Management 1995 — 1997
MBA
Yeshiva University 1988 — 1992
BS
Rocky Mountain Hebrew Academy 1982 — 1988
Hillel Academy
Cuzco Capital Investment Management March 2009 - Present
Greenwood Walsh Investments LLC January 2008 - Present
Fannie Mae March 2009 - November 2011
iQor August 2005 - January 2008
IRMC 2004 - 2007
iQor March 2004 - July 2005
JPMorganChase 2001 - 2004
JPMorganChase 1997 - 2001
Chase Securities, Inc. 1997 - 2000
Deloitte and Touche LLP 1992 - 1995
Skills
Debt, Risk, Auditing, Credit, Portfolio Management, Risk Management, Financial Analysis, Financial Modeling, Corporate Finance, Valuation, Credit Risk, Fixed Income, Investments, Financial Services, Hedge Funds, Capital Markets, Financial Risk, Finance, Funding, Due Diligence, Structured Products, Mergers & Acquisitions, Management, Derivatives, Strategy, Analytics, Internal Audit, Leadership, Private Equity, Internal Controls, Asset Management, Investment Banking, Executive Management, Analysis, Equities, Business Process, Mutual Funds, Cash Management, Venture Capital, Financial Structuring, Negotiation, Hedging, Loans, Business Strategy, Strategic Planning
Education
MIT - Sloan School of Management 1995 — 1997
MBA
Yeshiva University 1988 — 1992
BS
Rocky Mountain Hebrew Academy 1982 — 1988
Hillel Academy
Hassan Abdulkarim's iQor Experience 2010 - 2011
Job General Mills Inc
Industry Computer Software
Experience
General Mills May 2015 - Present
Apple July 2012 - May 2015
North Hennepin Community College September 2012 - December 2013
North Hennepin Community College January 2011 - December 2013
iQor 2010 - 2011
Smurfit-Stone August 2004 - February 2009
Best Buy September 2001 - July 2004
Skills
Leadership, Management, Teamwork, MySQL, ASP.NET, HTML5, C#, Web Development, Java, .NET, Microsoft Excel, Sales, Microsoft Word, Training, Project Planning, Time Management, Microsoft Office, Public Speaking, Networking, PowerPoint, Access, Team Leadership, Teaching, Higher Education, Critical Thinking, Marketing, Fundraising, Data Analysis, Process Improvement, Leadership Development, Analysis, Visual Studio, Microsoft SQL Server, Sales Management, Crystal Reports, Software Documentation
Education
Metropolitan State University 2012 — 2014
Bachelor of Science, Management of Information Systems
North Hennepin Community College 2010 — 2012
Associate in Arts
General Mills May 2015 - Present
Apple July 2012 - May 2015
North Hennepin Community College September 2012 - December 2013
North Hennepin Community College January 2011 - December 2013
iQor 2010 - 2011
Smurfit-Stone August 2004 - February 2009
Best Buy September 2001 - July 2004
Skills
Leadership, Management, Teamwork, MySQL, ASP.NET, HTML5, C#, Web Development, Java, .NET, Microsoft Excel, Sales, Microsoft Word, Training, Project Planning, Time Management, Microsoft Office, Public Speaking, Networking, PowerPoint, Access, Team Leadership, Teaching, Higher Education, Critical Thinking, Marketing, Fundraising, Data Analysis, Process Improvement, Leadership Development, Analysis, Visual Studio, Microsoft SQL Server, Sales Management, Crystal Reports, Software Documentation
Education
Metropolitan State University 2012 — 2014
Bachelor of Science, Management of Information Systems
North Hennepin Community College 2010 — 2012
Associate in Arts
Raqùel (Anneteiye) Monroe Raqùel (Anneteiye) Monroe's iQor Experience May 2014 - Present
Job
Industry Financial Services
Experience
iQor May 2014 - Present
InterContinental Hotels Group (IHG®) July 2006 - February 2014
Education
Miller-Motte Technical College-North Charleston
Associate's degree, Massage Therapy/Therapeutic Massage
iQor May 2014 - Present
InterContinental Hotels Group (IHG®) July 2006 - February 2014
Education
Miller-Motte Technical College-North Charleston
Associate's degree, Massage Therapy/Therapeutic Massage
Ahraz Rangoonwala Ahraz Rangoonwala's iQor Experience August 2012 - September 2012
Job Technical Support Representative at AT&T Uverse
Industry Entertainment
Experience
AT&T November 2014 - Present
Unseen Aura Art January 2005 - Present
Group Imaging March 2013 - April 2013
Spencer Gifts November 2012 - December 2012
iQor August 2012 - September 2012
International Society of Illusionists September 2011 - December 2011
Faisal Khan Photography February 2011 - February 2011
KFC June 2009 - July 2009
Indulge June 2008 - July 2008
Pizza Experts June 2007 - July 2007
Skills
Creative Writing, Photography, Customer Service, Retail, Interior Design, Audience Management, Art & Sculpting, Social, Interactive &..., Culinary Skills, Entertainment &..., Bartending, Sculpture, Art, Team Leadership, Restaurants, Business Planning, Marketing Strategy, Strategic Planning, Microsoft Office, Food, Team Management, Entertainment, Graphic Design, Performing Arts, Television, Team Building, Target Audience, Event Management, Public Speaking, Public Relations, Parties, Entertainment Industry, PowerPoint, Fairs, Microsoft Word, Time Management, Dance, Media & Entertainment, Festivals, Holidays, Charity, Performing, Comedy, Concerts, Stage, Interactive..., Magicians, Improvisation, Performance Management
Education
Scottsdale Community College 2013 — 2016
Hotel, Motel, and Restaurant Management
Le Cordon Bleu College of Culinary Arts-Dallas 2011 — 2011
Culinary Arts/Chef Training
Richland Community College 2011 — 2011
Japanese Language
Houston Community College 2010 — 2010
The Avicenna School 2006 — 2009
High School Diploma, Law, 89
AT&T November 2014 - Present
Unseen Aura Art January 2005 - Present
Group Imaging March 2013 - April 2013
Spencer Gifts November 2012 - December 2012
iQor August 2012 - September 2012
International Society of Illusionists September 2011 - December 2011
Faisal Khan Photography February 2011 - February 2011
KFC June 2009 - July 2009
Indulge June 2008 - July 2008
Pizza Experts June 2007 - July 2007
Skills
Creative Writing, Photography, Customer Service, Retail, Interior Design, Audience Management, Art & Sculpting, Social, Interactive &..., Culinary Skills, Entertainment &..., Bartending, Sculpture, Art, Team Leadership, Restaurants, Business Planning, Marketing Strategy, Strategic Planning, Microsoft Office, Food, Team Management, Entertainment, Graphic Design, Performing Arts, Television, Team Building, Target Audience, Event Management, Public Speaking, Public Relations, Parties, Entertainment Industry, PowerPoint, Fairs, Microsoft Word, Time Management, Dance, Media & Entertainment, Festivals, Holidays, Charity, Performing, Comedy, Concerts, Stage, Interactive..., Magicians, Improvisation, Performance Management
Education
Scottsdale Community College 2013 — 2016
Hotel, Motel, and Restaurant Management
Le Cordon Bleu College of Culinary Arts-Dallas 2011 — 2011
Culinary Arts/Chef Training
Richland Community College 2011 — 2011
Japanese Language
Houston Community College 2010 — 2010
The Avicenna School 2006 — 2009
High School Diploma, Law, 89
Dee (Deonna Phelps) Phelps Dee (Deonna Phelps) Phelps's iQor Experience May 2012 - October 2012
Job Residence Coordinator at EF Education First Atlanta
Industry Higher Education
Experience
EF Education First June 2014 - Present
Kennesaw State University Information Technology September 2013 - December 2014
Kennesaw State University Residence Life December 2012 - July 2014
RadioShack September 2012 - June 2013
iQor May 2012 - October 2012
Charleston Southern Univ October 2011 - July 2012
Lids May 2011 - May 2012
CAFB Starlifter Lanes April 2008 - October 2010
Skills
Customer Service, Cashiering, Food & Beverage, Serving Others, Pay Close Attention to..., Highly detail oriented, Organization, Persuasiveness, Public Speaking, Public Relations, Marketing Communications, Social Media Marketing, Product Marketing, Analytics, Retail, Collections, Direct Sales, Sales Management, Event Planning, Event Producing, Opera, Training
Education
Kennesaw State University 2012 — 2015
Bachelor of Science (B.S.), Integrative Studies
Kennesaw State University 2012 — 2015
Bachelor of Science (BS), Integrative Studies, 3.0
EF Education First June 2014 - Present
Kennesaw State University Information Technology September 2013 - December 2014
Kennesaw State University Residence Life December 2012 - July 2014
RadioShack September 2012 - June 2013
iQor May 2012 - October 2012
Charleston Southern Univ October 2011 - July 2012
Lids May 2011 - May 2012
CAFB Starlifter Lanes April 2008 - October 2010
Skills
Customer Service, Cashiering, Food & Beverage, Serving Others, Pay Close Attention to..., Highly detail oriented, Organization, Persuasiveness, Public Speaking, Public Relations, Marketing Communications, Social Media Marketing, Product Marketing, Analytics, Retail, Collections, Direct Sales, Sales Management, Event Planning, Event Producing, Opera, Training
Education
Kennesaw State University 2012 — 2015
Bachelor of Science (B.S.), Integrative Studies
Kennesaw State University 2012 — 2015
Bachelor of Science (BS), Integrative Studies, 3.0
Richard Kramer Richard Kramer's iQor Experience January 1984 - July 2015
Job Vice President at Windham Professionals Inc.
Industry Outsourcing/Offshoring
Experience
Windham Professionals Inc. July 2015 - Present
iQor January 1984 - July 2015
The Receivable Management Services Corporation (RMS) May 2005 - December 2013
The Receivable Management Services Corporation (RMS) January 2000 - May 2005
Dun and Bradstreet November 1997 - December 1999
Dun and Bradstreet January 1984 - October 1997
Skills
Team Building, Business Development, Risk Management, Forecasting, Management, Sales, Operations Management, Executive Management, New Business Development, Strategic Planning, Selling, Leadership, Account Management, Customer Satisfaction, Marketing Strategy, Sales Management, CRM, Call Centers, Salesforce.com, Budgets, Process Improvement, Outsourcing, Business Planning, Finance, Credit, Contract Negotiation, Customer Retention, Sales Process, Vendor Management
Education
Miami University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Windham Professionals Inc. July 2015 - Present
iQor January 1984 - July 2015
The Receivable Management Services Corporation (RMS) May 2005 - December 2013
The Receivable Management Services Corporation (RMS) January 2000 - May 2005
Dun and Bradstreet November 1997 - December 1999
Dun and Bradstreet January 1984 - October 1997
Skills
Team Building, Business Development, Risk Management, Forecasting, Management, Sales, Operations Management, Executive Management, New Business Development, Strategic Planning, Selling, Leadership, Account Management, Customer Satisfaction, Marketing Strategy, Sales Management, CRM, Call Centers, Salesforce.com, Budgets, Process Improvement, Outsourcing, Business Planning, Finance, Credit, Contract Negotiation, Customer Retention, Sales Process, Vendor Management
Education
Miami University 1978 — 1982
Bachelor of Science (B.S.), Business Administration and Management, General
Jinu K John Jinu K John's iQor Experience November 2006 - April 2010
Job Operations at Fidelis Global Services
Industry Information Technology and Services
Experience
Fidelis Global Services Pvt Ltd January 2012 - Present
Sparket Marketing Pvt Ltd May 2010 - December 2011
iQor November 2006 - April 2010
Data N Technologies Services January 2005 - September 2006
LOTUS EXIM INTERNATIONAL INC., Bangalore July 2004 - December 2004
SUPPORTSCAPE INC. May 2003 - June 2004
SUPPORTSCAPE INC. January 2003 - May 2003
Skills
BPO, Call Center, Vendor Management, Team Management, MIS, Operations Management, Service Delivery, Performance Management, Outsourcing, New Business Development, Sales, Business Development, Customer Satisfaction, Workforce Management, Business Analysis, Call Centers, Lead Generation, Training, CRM, Contact Centers
Education
IGNOU 2002 — 2005
Bachelor of computer applications, Computer Programming/Programmer, General
CDAC , Kudos centre Jaipur 2003 — 2003
Diploma in Call Centre Managment, Call Centre Architecture
CDAC kudos centre Jaipur 2003 — 2003
Diploma in Customer Relationship Management, Customer Service Management
Fidelis Global Services Pvt Ltd January 2012 - Present
Sparket Marketing Pvt Ltd May 2010 - December 2011
iQor November 2006 - April 2010
Data N Technologies Services January 2005 - September 2006
LOTUS EXIM INTERNATIONAL INC., Bangalore July 2004 - December 2004
SUPPORTSCAPE INC. May 2003 - June 2004
SUPPORTSCAPE INC. January 2003 - May 2003
Skills
BPO, Call Center, Vendor Management, Team Management, MIS, Operations Management, Service Delivery, Performance Management, Outsourcing, New Business Development, Sales, Business Development, Customer Satisfaction, Workforce Management, Business Analysis, Call Centers, Lead Generation, Training, CRM, Contact Centers
Education
IGNOU 2002 — 2005
Bachelor of computer applications, Computer Programming/Programmer, General
CDAC , Kudos centre Jaipur 2003 — 2003
Diploma in Call Centre Managment, Call Centre Architecture
CDAC kudos centre Jaipur 2003 — 2003
Diploma in Customer Relationship Management, Customer Service Management
Collette Walker Collette Walker's iQor Experience October 2014 - November 2014
Job Sales Associate at tmobile
Industry Telecommunications
Experience
Global Response November 2014 - January 2015
iQor October 2014 - November 2014
sa January 2013 - June 2013
Gap Inc./ Banana Republic November 2012 - January 2013
McDonald´s October 2006 - May 2011
Skills
Customer Service, Microsoft Office, Management, Leadership, Microsoft Word, Marketing, Team Leadership, PowerPoint, Sales Management, Project Management
Education
ITT Technical Institute-Miami 2007 — 2008
Associate of Arts (A.A.), Architectural Drafting and Architectural CAD/CADD
South Plantation High School 2002 — 2006
HS Diploma
Global Response November 2014 - January 2015
iQor October 2014 - November 2014
sa January 2013 - June 2013
Gap Inc./ Banana Republic November 2012 - January 2013
McDonald´s October 2006 - May 2011
Skills
Customer Service, Microsoft Office, Management, Leadership, Microsoft Word, Marketing, Team Leadership, PowerPoint, Sales Management, Project Management
Education
ITT Technical Institute-Miami 2007 — 2008
Associate of Arts (A.A.), Architectural Drafting and Architectural CAD/CADD
South Plantation High School 2002 — 2006
HS Diploma
Ena Cooke Ena Cooke's iQor Experience November 2014 - Present
Job Compliance, Regulation, Risk Management
Industry Banking
Experience
Iqor November 2014 - Present
Bank of America February 2013 - September 2013
Bank of America November 2011 - February 2013
Skills
Customer Service, Leadership, Sales, Management, Banking, Time Management, Credit, Team Leadership, Loans, Financial Analysis
Education
Johnson C. Smith University - JCSU
Iqor November 2014 - Present
Bank of America February 2013 - September 2013
Bank of America November 2011 - February 2013
Skills
Customer Service, Leadership, Sales, Management, Banking, Time Management, Credit, Team Leadership, Loans, Financial Analysis
Education
Johnson C. Smith University - JCSU
Lisa Zacharias Lisa Zacharias's iQor Experience October 2009 - June 2010
Job Minnesota Department of Revenue
Industry Professional Training & Coaching
Experience
Minnesota Department of Revenue June 2012 - Present
The Hartford October 2011 - June 2012
CSM Corporation August 2010 - August 2011
iQor October 2009 - June 2010
Comcast July 2000 - August 2009
Skills
Training & Development, Large Group Facilitation, Coaching, Supervisory Experience, Customer Retention, Management, Training, Process Improvement, Employee Training, Recruiting, Team Leadership, Workshop Facilitation, Leadership, Sales Operations, Selling, Supervisory Skills, Sales Process, Budgets, Cross-functional Team..., Sales, Time Management, Leadership Development, Change Management, Direct Sales, Troubleshooting, Human Resources, Mentoring, Sales Management, Program Management, Performance Management, Hiring
Education
Inver Hills Community College 2012 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
Minnesota Department of Revenue June 2012 - Present
The Hartford October 2011 - June 2012
CSM Corporation August 2010 - August 2011
iQor October 2009 - June 2010
Comcast July 2000 - August 2009
Skills
Training & Development, Large Group Facilitation, Coaching, Supervisory Experience, Customer Retention, Management, Training, Process Improvement, Employee Training, Recruiting, Team Leadership, Workshop Facilitation, Leadership, Sales Operations, Selling, Supervisory Skills, Sales Process, Budgets, Cross-functional Team..., Sales, Time Management, Leadership Development, Change Management, Direct Sales, Troubleshooting, Human Resources, Mentoring, Sales Management, Program Management, Performance Management, Hiring
Education
Inver Hills Community College 2012 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
Francois Bessing Francois Bessing's iQor Experience November 2012 - February 2013
Job Founder CEO Lead Songwriter Vocalist at SocoPop Records LLC
Industry Music
Experience
SocoPop Records LLC March 2014 - Present
Kutztown University January 2015 - May 2015
Pa Dept of Labor & Ind. October 2013 - May 2014
Priccut August 2011 - March 2014
Telerx February 2013 - May 2013
iQor November 2012 - February 2013
Amazon August 2012 - October 2012
Wells Fargo Bank, N.A. August 2011 - February 2012
Lehigh Carbon Community College 2009 - 2011
Skills
French-speaking, Spanish-speaking, Customer Satisfaction, Customer Experience, Translation, Banking, IT Solutions, Computer Science, Grassroots Fundraising, Exceed Sales Goals, Goal Setting, Marketing Strategy, Team Leadership, Leadership Development, Youth Leadership, Singing, Songwriting, Musicians, Social Media Marketing, Budget Setting, Resilience, Pivot, Microsoft Office, Mac, Software Documentation, Cultural Diversity, Chess, Strategic Planning, Semantics, Philosophy, Religion, Plugins, Web Browsing, Virus Removal, Malware Analysis, Trojans, Microsoft Excel, Executive Management, Gold, Idea Generation, Future Leaders, Youth Culture, Trend Analysis, Multicultural, French, Marketing, Online Advertising, E-commerce, Web 2.0, Email Marketing
Education
Kutztown University of Pennsylvania 2014 — 2018
Music Performance, Voice Emphasis
Lehigh Carbon Community College 2007 — 2011
N/A-Dropout, Business Administration, Management and Operations
Tamaqua Area Senior High School 2006 — 2007
High School Diploma, English/Math/French/Geography
SocoPop Records LLC March 2014 - Present
Kutztown University January 2015 - May 2015
Pa Dept of Labor & Ind. October 2013 - May 2014
Priccut August 2011 - March 2014
Telerx February 2013 - May 2013
iQor November 2012 - February 2013
Amazon August 2012 - October 2012
Wells Fargo Bank, N.A. August 2011 - February 2012
Lehigh Carbon Community College 2009 - 2011
Skills
French-speaking, Spanish-speaking, Customer Satisfaction, Customer Experience, Translation, Banking, IT Solutions, Computer Science, Grassroots Fundraising, Exceed Sales Goals, Goal Setting, Marketing Strategy, Team Leadership, Leadership Development, Youth Leadership, Singing, Songwriting, Musicians, Social Media Marketing, Budget Setting, Resilience, Pivot, Microsoft Office, Mac, Software Documentation, Cultural Diversity, Chess, Strategic Planning, Semantics, Philosophy, Religion, Plugins, Web Browsing, Virus Removal, Malware Analysis, Trojans, Microsoft Excel, Executive Management, Gold, Idea Generation, Future Leaders, Youth Culture, Trend Analysis, Multicultural, French, Marketing, Online Advertising, E-commerce, Web 2.0, Email Marketing
Education
Kutztown University of Pennsylvania 2014 — 2018
Music Performance, Voice Emphasis
Lehigh Carbon Community College 2007 — 2011
N/A-Dropout, Business Administration, Management and Operations
Tamaqua Area Senior High School 2006 — 2007
High School Diploma, English/Math/French/Geography
Emmanuel Green Emmanuel Green's iQor Experience August 2009 - December 2011
Job Consumer Services Professional
Industry Consumer Services
Experience
CenturyLink 2012 - 2015
iQor August 2009 - December 2011
Skills
Customer Service, Call Centers, Data Analysis, Data Entry, Inbound Marketing, Outbound Marketing
Education
ITT Technical Institute-Phoenix 2015 — 2017
Persuing AA in Network System Admin, Network and System Administration/Administrator
N/A
CenturyLink 2012 - 2015
iQor August 2009 - December 2011
Skills
Customer Service, Call Centers, Data Analysis, Data Entry, Inbound Marketing, Outbound Marketing
Education
ITT Technical Institute-Phoenix 2015 — 2017
Persuing AA in Network System Admin, Network and System Administration/Administrator
N/A
LaToya Florence LaToya Florence's iQor Experience November 2010 - March 2012
Job Human Services Counseling MFT
Industry Pharmaceuticals
Experience
Lash Group June 2015 - Present
GE Capital February 2014 - April 2015
Aon Hewitt 2013 - 2013
AmerisourceBergen 2012 - 2013
Neighborhood Assistance Corporation of America March 2012 - July 2012
iQor November 2010 - March 2012
Freedom Group February 2008 - August 2010
Woodforest National Bank May 2007 - October 2007
Skills
Pharmaceutical Industry, Project Management, Leadership, Customer Service, Process Improvement, Cross-functional Team..., Microsoft Excel, Strategic Planning, Sales, Life & Health Insurance..., medicare supplement..., Microsoft Office, AutoCAD, Lotus Notes, Compensation & Benefits, Healthcare Reimbursement, Data Entry, 10 Key, ICD-9, Communication, Analytical Skills
Education
Liberty University 2013 — 2015
Master’s Degree, Human Services Counseling, 3.75
University of North Carolina at Charlotte 2001 — 2006
Bachelor’s Degree, Psychology
Lash Group June 2015 - Present
GE Capital February 2014 - April 2015
Aon Hewitt 2013 - 2013
AmerisourceBergen 2012 - 2013
Neighborhood Assistance Corporation of America March 2012 - July 2012
iQor November 2010 - March 2012
Freedom Group February 2008 - August 2010
Woodforest National Bank May 2007 - October 2007
Skills
Pharmaceutical Industry, Project Management, Leadership, Customer Service, Process Improvement, Cross-functional Team..., Microsoft Excel, Strategic Planning, Sales, Life & Health Insurance..., medicare supplement..., Microsoft Office, AutoCAD, Lotus Notes, Compensation & Benefits, Healthcare Reimbursement, Data Entry, 10 Key, ICD-9, Communication, Analytical Skills
Education
Liberty University 2013 — 2015
Master’s Degree, Human Services Counseling, 3.75
University of North Carolina at Charlotte 2001 — 2006
Bachelor’s Degree, Psychology
Le'Quentin Hurd Le'Quentin Hurd's iQor Experience October 2011 - February 2014
Job Patient Services Representative at M.D. Anderson Cancer Center
Industry Executive Office
Experience
M.D. Anderson Cancer Center February 2014 - Present
iQor October 2011 - February 2014
Houston Community College March 2008 - November 2009
Houston Community College January 2006 - June 2007
Houston Community College September 2003 - April 2005
Skills
Customer Relations, Customer Service, Team Leadership, Microsoft Office, Hospitals, HIPAA, Multi-line Phone, ClinicStation, Netpass, Data Entry, 10 Key, Scheduling, PeopleSoft, Oracle, Knowledge Base, Kronos Timekeeping, CRM, Peachtree, Adobe Acrobat, Medical Terminology, Medicare, Insurance, Health Insurance, Claims Resolution, Claims Handling, Accounts Receivable, Accounts Payable, Reporting & Analysis, Progress Notes, Lotus Notes
Education
University of Houston-Downtown
Master of Business Administration (MBA) -Candidate, Finance
University of Houston-Downtown 2007 — 2010
Yes, Business Administration
Houston Community College 2005 — 2007
Associate Degree, Liberal Arts and Sciences/Liberal Studies
M.D. Anderson Cancer Center February 2014 - Present
iQor October 2011 - February 2014
Houston Community College March 2008 - November 2009
Houston Community College January 2006 - June 2007
Houston Community College September 2003 - April 2005
Skills
Customer Relations, Customer Service, Team Leadership, Microsoft Office, Hospitals, HIPAA, Multi-line Phone, ClinicStation, Netpass, Data Entry, 10 Key, Scheduling, PeopleSoft, Oracle, Knowledge Base, Kronos Timekeeping, CRM, Peachtree, Adobe Acrobat, Medical Terminology, Medicare, Insurance, Health Insurance, Claims Resolution, Claims Handling, Accounts Receivable, Accounts Payable, Reporting & Analysis, Progress Notes, Lotus Notes
Education
University of Houston-Downtown
Master of Business Administration (MBA) -Candidate, Finance
University of Houston-Downtown 2007 — 2010
Yes, Business Administration
Houston Community College 2005 — 2007
Associate Degree, Liberal Arts and Sciences/Liberal Studies
John Paul De Avila's iQor Experience May 2014 - Present
Job Lead Phone Operator at IQor
Industry Retail
Experience
IQor May 2014 - Present
Walmart September 2009 - Present
CVS Caremark Corporation July 2006 - September 2009
Skills
Retail, Customer Satisfaction, Time Management, Merchandising, Inventory Management, Customer Service, Customer Experience, Leadership, Teamwork, Team Leadership, Cashiering, Microsoft Office
Education
Montclair State University 2013 — 2015
Bachelor's Degree, Nutrition and Food Science, GPA 3.0
Hudson County Community College 2009 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
IQor May 2014 - Present
Walmart September 2009 - Present
CVS Caremark Corporation July 2006 - September 2009
Skills
Retail, Customer Satisfaction, Time Management, Merchandising, Inventory Management, Customer Service, Customer Experience, Leadership, Teamwork, Team Leadership, Cashiering, Microsoft Office
Education
Montclair State University 2013 — 2015
Bachelor's Degree, Nutrition and Food Science, GPA 3.0
Hudson County Community College 2009 — 2012
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Ellen Reinhardt's iQor Experience December 1985 - Present
Job VP Sales
Industry Outsourcing/Offshoring
Experience
iQor December 1985 - Present
Receivable Management Services (RMS) December 1985 - November 2010
Skills
BPO, Call Center, Outsourcing, CRM, Business Development, Call Centers, Leadership, Sales, Executive Management, Strategy, Vendor Management, Process Improvement, Sales Management, Selling, New Business Development, Team Leadership, Account Management, Lead Generation, Finance, Strategic Partnerships, Solution Selling, Customer Retention, Cold Calling, Customer Service, Customer Satisfaction, Healthcare, Health Insurance
Education
Michigan State University 1981 — 1983
Bachelor of Arts (B.A.)
Wayne State University 1980 — 1981
Groves High School
iQor December 1985 - Present
Receivable Management Services (RMS) December 1985 - November 2010
Skills
BPO, Call Center, Outsourcing, CRM, Business Development, Call Centers, Leadership, Sales, Executive Management, Strategy, Vendor Management, Process Improvement, Sales Management, Selling, New Business Development, Team Leadership, Account Management, Lead Generation, Finance, Strategic Partnerships, Solution Selling, Customer Retention, Cold Calling, Customer Service, Customer Satisfaction, Healthcare, Health Insurance
Education
Michigan State University 1981 — 1983
Bachelor of Arts (B.A.)
Wayne State University 1980 — 1981
Groves High School
Erika Sheppard Erika Sheppard's iQor Experience November 2011 - December 2011
Job Material Handler/Order Prep at Newbreed Logistics
Industry Warehousing
Experience
Newbreed Logistics July 2014 - Present
Lowe's Companies, Inc. June 2014 - July 2014
Staffmark March 2014 - June 2014
Walmart June 2012 - April 2014
iQor November 2011 - December 2011
Walmart February 2009 - October 2011
Skills
Warehousing, Inventory Control, Inventory Management, Customer Service, Pallet Jack, Microsoft Office, Recieving, Retail, Material Handling, Order Picking, Cashiering, Inventory, Logistics, Customer Satisfaction, Data Entry, Microsoft Word, Time Management, Distribution Center..., Management
Education
Miller-Motte Technical College-North Charleston 2014 — 2016
Associate's degree, Medical/Clinical Assistant
Fort Dorchester High 2004 — 2008
diploma, Public Health
Newbreed Logistics July 2014 - Present
Lowe's Companies, Inc. June 2014 - July 2014
Staffmark March 2014 - June 2014
Walmart June 2012 - April 2014
iQor November 2011 - December 2011
Walmart February 2009 - October 2011
Skills
Warehousing, Inventory Control, Inventory Management, Customer Service, Pallet Jack, Microsoft Office, Recieving, Retail, Material Handling, Order Picking, Cashiering, Inventory, Logistics, Customer Satisfaction, Data Entry, Microsoft Word, Time Management, Distribution Center..., Management
Education
Miller-Motte Technical College-North Charleston 2014 — 2016
Associate's degree, Medical/Clinical Assistant
Fort Dorchester High 2004 — 2008
diploma, Public Health
Terry Connelly Terry Connelly's iQor Experience November 2009 - November 2010
Job cashier at Frys food Store
Industry Telecommunications
Experience
Frys food Store November 2010 - Present
iQor November 2009 - November 2010
AIRCOA Sheraton hotel 1978 - 1984
Skills
Customer Service, Call Center, Vendor Management, Process Improvement, Team Leadership, Software Documentation, Management, Leadership, Project Management, Microsoft Excel, Customer Satisfaction, Team Building, Teamwork, Sales, Training, CRM, Call Centers, Time Management, Account Management, Operations Management
Education
Metropolitan State College of Denver 1967 — 1968
Primary education and Physical education
Mullen High School 1963 — 1967
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Frys food Store November 2010 - Present
iQor November 2009 - November 2010
AIRCOA Sheraton hotel 1978 - 1984
Skills
Customer Service, Call Center, Vendor Management, Process Improvement, Team Leadership, Software Documentation, Management, Leadership, Project Management, Microsoft Excel, Customer Satisfaction, Team Building, Teamwork, Sales, Training, CRM, Call Centers, Time Management, Account Management, Operations Management
Education
Metropolitan State College of Denver 1967 — 1968
Primary education and Physical education
Mullen High School 1963 — 1967
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Jennie Rodriguez-Harrison, MA's iQor Experience June 2014 - Present
Job Operations Manager at iQor
Industry Education Management
Experience
iQor June 2014 - Present
iQor August 2013 - June 2014
iQor January 2010 - August 2013
iQor December 2008 - January 2010
SUNCOM February 2007 - December 2008
T-Mobile (formerly SunCom Wireless) 2007 - 2008
SunCom Wireless June 2005 - March 2007
Comcast Cable August 1997 - July 2005
Comcast Cable June 2002 - June 2005
comcast 1998 - 2005
Skills
Administration, Telecommunications, System Administration, Call Center, Microsoft Office, Connecting People, Coaching, Analysis, Networking, Strategic Planning, Budgets, Inventory Management, Performance Management, Troubleshooting, Hiring, Customer Experience, Technical Support, Public Speaking, Talent Acquisition, PowerPoint, Call Centers, Management, Operations Management, Training, Leadership, Program Management, Customer Service, Time Management, Customer Satisfaction, Interviews, Team Building, Team Leadership, Staff Development, Teamwork, Process Improvement, Recruiting, Leadership Development
Education
Argosy University Atlanta 2013 — 2016
Doctor of Education (EdD), Pastoral Community Counseling (EDD), 4.0
Liberty University 2012 — 2013
Master of Arts in Human Services - Marriage and Family Counseling, Human Services, General
Liberty University 2009 — 2011
Master of Arts (M.A.), Pastoral Counseling, 3.5
Southern Wesleyan University 2001 — 2005
Bachelor of Science, Business Management
Nielson Electronics Institute 1997 — 1999
Associates in Electronics, Electronics
iQor June 2014 - Present
iQor August 2013 - June 2014
iQor January 2010 - August 2013
iQor December 2008 - January 2010
SUNCOM February 2007 - December 2008
T-Mobile (formerly SunCom Wireless) 2007 - 2008
SunCom Wireless June 2005 - March 2007
Comcast Cable August 1997 - July 2005
Comcast Cable June 2002 - June 2005
comcast 1998 - 2005
Skills
Administration, Telecommunications, System Administration, Call Center, Microsoft Office, Connecting People, Coaching, Analysis, Networking, Strategic Planning, Budgets, Inventory Management, Performance Management, Troubleshooting, Hiring, Customer Experience, Technical Support, Public Speaking, Talent Acquisition, PowerPoint, Call Centers, Management, Operations Management, Training, Leadership, Program Management, Customer Service, Time Management, Customer Satisfaction, Interviews, Team Building, Team Leadership, Staff Development, Teamwork, Process Improvement, Recruiting, Leadership Development
Education
Argosy University Atlanta 2013 — 2016
Doctor of Education (EdD), Pastoral Community Counseling (EDD), 4.0
Liberty University 2012 — 2013
Master of Arts in Human Services - Marriage and Family Counseling, Human Services, General
Liberty University 2009 — 2011
Master of Arts (M.A.), Pastoral Counseling, 3.5
Southern Wesleyan University 2001 — 2005
Bachelor of Science, Business Management
Nielson Electronics Institute 1997 — 1999
Associates in Electronics, Electronics
John(Jeb) Breese John(Jeb) Breese's iQor Experience September 2012 - December 2012
Job Store Manager at Cellairis
Industry Information Technology and Services
Experience
Cellairis June 2015 - Present
All Star Phone Repair April 2015 - Present
Jeb's Upgrades and PC Repair June 2009 - Present
Asurion October 2013 - December 2014
Dish Network April 2013 - August 2013
General Dynamics Information Technology December 2012 - April 2013
iQor September 2012 - December 2012
Rural King Supply January 2012 - July 2012
Dollar General May 2011 - January 2012
SolixCMR August 2009 - March 2011
Skills
Customer Service, Sales, Customer Satisfaction, Time Management, Direct Sales, Telephone Skills, Customer Experience, Troubleshooting, Management, Critical Thinking, Flexible Schedule, Supervisory Experience, Data Entry, Call Centers, Call Center, Technology, Microsoft Office, Typing, Communication, Long-term Customer..., Customer Oriented, Organization, Timely Decision Making, Mathematics, Research, Accounting, Self Management, Public Speaking, Phone Skills, Answering Phones, Reasoning Skills, Tutoring, Fast Learner, Leadership Development, Stress Management, Individual Counselling, Report Writing, Money Management, Calculator, Billing Systems, General Repairs, Receptionist Duties, Telecommunications, Computer Repair, Mobile Devices, Leadership, Team Building, Social Networking
Education
Lake Land College 2011 — 2011
Ongoing Associates, Small Business Administration/Management
Cumberland High
Cellairis June 2015 - Present
All Star Phone Repair April 2015 - Present
Jeb's Upgrades and PC Repair June 2009 - Present
Asurion October 2013 - December 2014
Dish Network April 2013 - August 2013
General Dynamics Information Technology December 2012 - April 2013
iQor September 2012 - December 2012
Rural King Supply January 2012 - July 2012
Dollar General May 2011 - January 2012
SolixCMR August 2009 - March 2011
Skills
Customer Service, Sales, Customer Satisfaction, Time Management, Direct Sales, Telephone Skills, Customer Experience, Troubleshooting, Management, Critical Thinking, Flexible Schedule, Supervisory Experience, Data Entry, Call Centers, Call Center, Technology, Microsoft Office, Typing, Communication, Long-term Customer..., Customer Oriented, Organization, Timely Decision Making, Mathematics, Research, Accounting, Self Management, Public Speaking, Phone Skills, Answering Phones, Reasoning Skills, Tutoring, Fast Learner, Leadership Development, Stress Management, Individual Counselling, Report Writing, Money Management, Calculator, Billing Systems, General Repairs, Receptionist Duties, Telecommunications, Computer Repair, Mobile Devices, Leadership, Team Building, Social Networking
Education
Lake Land College 2011 — 2011
Ongoing Associates, Small Business Administration/Management
Cumberland High
Harrison Stone Harrison Stone's iQor Experience December 2012 - May 2013
Job Contractor for Fujitsu at Volt
Industry Information Technology and Services
Experience
Volt Workforce Solutions August 2013 - Present
Fujitsu August 2013 - Present
iQor December 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Teamwork, Windows Server, Active Directory, Outlook, Technical Support, Password Resets, Service Desk, Windows 7, Computer Hardware
Education
ITT Technical Institute-Richardson 2011 — 2013
Associate of Science (AS), Network Systems Administration
Volt Workforce Solutions August 2013 - Present
Fujitsu August 2013 - Present
iQor December 2012 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Teamwork, Windows Server, Active Directory, Outlook, Technical Support, Password Resets, Service Desk, Windows 7, Computer Hardware
Education
ITT Technical Institute-Richardson 2011 — 2013
Associate of Science (AS), Network Systems Administration
Tarrah Bernaciak Tarrah Bernaciak's iQor Experience February 2010 - July 2010
Job Hi
Industry Consumer Services
Experience
Law Office of Joe Pezzuto December 2010 - July 2011
iQor February 2010 - July 2010
Axiant LLC May 2009 - August 2009
Education
Lorain County Community College 2005 — 2014
pursing B. S., criminology
Law Office of Joe Pezzuto December 2010 - July 2011
iQor February 2010 - July 2010
Axiant LLC May 2009 - August 2009
Education
Lorain County Community College 2005 — 2014
pursing B. S., criminology
cedric moise cedric moise's iQor Experience April 2013 - January 2014
Job Referral Agent at Instant Rewards Network
Industry Outsourcing/Offshoring
Experience
Instant Rewards Network May 2014 - Present
iQor April 2013 - January 2014
Skills
Call Centers, BPO, Outsourcing, Customer Satisfaction, Team Management, Vendor Management, Workforce Management, Customer Service, Customer Experience, Operations Management, Service Delivery, Customer Retention, Management, Performance Management, CRM
Education
Miami Dade College
Sheridan Technical Center
Photovoltaic Technician
Instant Rewards Network May 2014 - Present
iQor April 2013 - January 2014
Skills
Call Centers, BPO, Outsourcing, Customer Satisfaction, Team Management, Vendor Management, Workforce Management, Customer Service, Customer Experience, Operations Management, Service Delivery, Customer Retention, Management, Performance Management, CRM
Education
Miami Dade College
Sheridan Technical Center
Photovoltaic Technician
Kimberly Livingston Kimberly Livingston's iQor Experience November 2013 - August 2014
Job Associate Service Center Manager
Industry Consumer Services
Experience
Allstate September 2014 - Present
IQOR November 2013 - August 2014
Allstate February 2009 - November 2013
Da'Underground Kids Urban Wear June 2007 - February 2009
Citi June 2002 - June 2007
Skills
Employee Training, Employee Management, Time Management, Job Coaching, Sales Operations, Customer Experience, Incentive Programs, Property & Casualty..., Collections, Mortgage Servicing, Customer Satisfaction, Quality Assurance, Customer Service, Teaching, Production Support, Project Management, Change Management, Data Analysis, Written & Oral..., Call Centers, Training, Insurance, Team Building, Recruiting
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations
Livingstone College 1998 — 2002
Bachelor's degree (BS), Computer and Information Sciences and Support Services
Allstate September 2014 - Present
IQOR November 2013 - August 2014
Allstate February 2009 - November 2013
Da'Underground Kids Urban Wear June 2007 - February 2009
Citi June 2002 - June 2007
Skills
Employee Training, Employee Management, Time Management, Job Coaching, Sales Operations, Customer Experience, Incentive Programs, Property & Casualty..., Collections, Mortgage Servicing, Customer Satisfaction, Quality Assurance, Customer Service, Teaching, Production Support, Project Management, Change Management, Data Analysis, Written & Oral..., Call Centers, Training, Insurance, Team Building, Recruiting
Education
University of Phoenix 2007 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations
Livingstone College 1998 — 2002
Bachelor's degree (BS), Computer and Information Sciences and Support Services
Josh Haws Josh Haws's iQor Experience November 2011 - May 2012
Job Autocad Technician at Austin CAD Services, Inc.
Industry Telecommunications
Experience
Austin CAD Services, Inc. January 2015 - Present
EnEngineering September 2012 - Present
Williams Communications August 2013 - December 2014
iQor November 2011 - May 2012
First Cedit Union April 2010 - September 2011
Skills
AutoCAD, AutoCAD Inventor, Revit, 3ds Max, Photoshop, Microsoft Office, Customer Service, Mechanical Engineering, Modeling
Education
ITT Technical Institute-Tempe 2011 — 2013
Associate's degree, Drafting and Design Technology/Technician, General
Austin CAD Services, Inc. January 2015 - Present
EnEngineering September 2012 - Present
Williams Communications August 2013 - December 2014
iQor November 2011 - May 2012
First Cedit Union April 2010 - September 2011
Skills
AutoCAD, AutoCAD Inventor, Revit, 3ds Max, Photoshop, Microsoft Office, Customer Service, Mechanical Engineering, Modeling
Education
ITT Technical Institute-Tempe 2011 — 2013
Associate's degree, Drafting and Design Technology/Technician, General
Renita Sangster Renita Sangster's iQor Experience 2004 - 2008
Job HR Advisor at UnitedHealth Group
Industry Human Resources
Experience
UnitedHealth Group August 2013 - Present
MRC-Minnesota Resource Center 2011 - 2012
Simmons Community Center 2007 - 2011
iQor 2004 - 2008
Skills
Career Counseling, Career Development, Goal Setting, Goal Oriented, Problem Solving, Microsoft Word, Microsoft Excel, Outlook, Program Development, Temporary Staffing, Job Search Strategies
Education
Saint Mary's University of Minnesota 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Inver Hills Community College 2009 — 2011
AS, Human Services
UnitedHealth Group August 2013 - Present
MRC-Minnesota Resource Center 2011 - 2012
Simmons Community Center 2007 - 2011
iQor 2004 - 2008
Skills
Career Counseling, Career Development, Goal Setting, Goal Oriented, Problem Solving, Microsoft Word, Microsoft Excel, Outlook, Program Development, Temporary Staffing, Job Search Strategies
Education
Saint Mary's University of Minnesota 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Services, General
Inver Hills Community College 2009 — 2011
AS, Human Services
Nancy Hanson's iQor Experience June 2014 - Present
Job IT Manager, Human Capital Management Systems
Industry Electrical/Electronic Manufacturing
Experience
iQor June 2014 - Present
Jabil 2000 - June 2014
Skills
Vendor Management, ITIL, ERP, SAP R/3, Integration, SAP, SAP ERP, IT Management
Education
Indiana University South Bend
iQor June 2014 - Present
Jabil 2000 - June 2014
Skills
Vendor Management, ITIL, ERP, SAP R/3, Integration, SAP, SAP ERP, IT Management
Education
Indiana University South Bend
Danielle Weiskopf's iQor Experience April 2009 - April 2011
Job Executive Assistant at Banner Health Foundation
Industry Hospital & Health Care
Experience
Banner Health May 2011 - Present
iQor April 2009 - April 2011
iQor July 1998 - April 2009
First Credit Union September 1997 - June 1998
Skills
Call Center, Vendor Management, Team Building, Customer Service, Project Management, Process Improvement, Call Centers, Outsourcing, Human Resources, Leadership, Management, Recruiting, Performance Management, Budgets, Customer Satisfaction, Operations Management
Education
Mesa Community College 1998 — 2000
Business Administration
University of Wisconsin-Milwaukee 1994 — 1995
College of Letters and Science
Banner Health May 2011 - Present
iQor April 2009 - April 2011
iQor July 1998 - April 2009
First Credit Union September 1997 - June 1998
Skills
Call Center, Vendor Management, Team Building, Customer Service, Project Management, Process Improvement, Call Centers, Outsourcing, Human Resources, Leadership, Management, Recruiting, Performance Management, Budgets, Customer Satisfaction, Operations Management
Education
Mesa Community College 1998 — 2000
Business Administration
University of Wisconsin-Milwaukee 1994 — 1995
College of Letters and Science
Ralph Davis's iQor Experience May 2013 - Present
Job MIS Director at Cyber City Teleservices Marketing, Inc.
Industry Information Technology and Services
Experience
iQor May 2013 - Present
Cyber City Teleservices January 2002 - May 2013
D2M, Inc. July 1999 - April 2001
Skills
Outsourcing, Vendor Management
Education
Lafayette College 1990 — 1994
BA, Psychology
iQor May 2013 - Present
Cyber City Teleservices January 2002 - May 2013
D2M, Inc. July 1999 - April 2001
Skills
Outsourcing, Vendor Management
Education
Lafayette College 1990 — 1994
BA, Psychology
Diane Gramze's iQor Experience September 2008 - July 2011
Job Owner, Designer and Manager of Bella Dolce and Flora Flowers, Sweets, Decorations and Service
Industry Events Services
Experience
Bella Dolce and Flora October 2012 - Present
iQor September 2008 - July 2011
MCM 2003 - 2007
Midland Credit Management 2003 - 2007
MCI 1989 - 2002
Skills
Call Center, Operations Management, Vendor Management, Process Improvement, Customer Service, Performance Management, Credit Cards, Strategic Planning, Team Building, Employee Relations, Customer Satisfaction, Financial Services, Coaching, Management, Recruiting, Creative, Multi Tasking, Account Management, Sales, Call Centers, Sales Operations, Human Resources, Marketing, Team Leadership, Leadership, Employee Training, Strategy, Sales Management, New Business Development, Outsourcing, Business Development, Team Management, Cross-functional Team..., Customer Retention
Education
Northern Arizona University-The W. A. Franke College of Business 1987 — 1989
bs, marketing
Mesa Community College
Bella Dolce and Flora October 2012 - Present
iQor September 2008 - July 2011
MCM 2003 - 2007
Midland Credit Management 2003 - 2007
MCI 1989 - 2002
Skills
Call Center, Operations Management, Vendor Management, Process Improvement, Customer Service, Performance Management, Credit Cards, Strategic Planning, Team Building, Employee Relations, Customer Satisfaction, Financial Services, Coaching, Management, Recruiting, Creative, Multi Tasking, Account Management, Sales, Call Centers, Sales Operations, Human Resources, Marketing, Team Leadership, Leadership, Employee Training, Strategy, Sales Management, New Business Development, Outsourcing, Business Development, Team Management, Cross-functional Team..., Customer Retention
Education
Northern Arizona University-The W. A. Franke College of Business 1987 — 1989
bs, marketing
Mesa Community College
Bryan Jablonski's iQor Experience July 2007 - August 2011
Job Director at The Bradonsky Group
Industry Financial Services
Experience
Reliant Capital Solutions May 2015 - Present
The Bradonsky Group January 2015 - Present
M&T Bank (Consultant) April 2014 - March 2015
ConServe August 2011 - October 2013
iQor July 2007 - August 2011
Skills
Leadership, Finance, Risk Management, Team Building, Strategic Planning, Team Leadership, Analysis, Call Centers, Data Analysis, Microsoft Excel, Process Improvement, Public Speaking, Coaching, Customer Service, Microsoft Office, Staff Development, Anti Money Laundering, Financial Risk, Compliance Management, Entrepreneurship, Bank Secrecy Act, USA PATRIOT Act, Management, Financial Services, Executive Management, Portfolio Management, Operations Management, Internal Audit
Education
Hilbert College 2001 — 2005
Bachelor of Science (B.S.), ECONOMIC CRIME INVESTIGATION, 3.5 GPA
Reliant Capital Solutions May 2015 - Present
The Bradonsky Group January 2015 - Present
M&T Bank (Consultant) April 2014 - March 2015
ConServe August 2011 - October 2013
iQor July 2007 - August 2011
Skills
Leadership, Finance, Risk Management, Team Building, Strategic Planning, Team Leadership, Analysis, Call Centers, Data Analysis, Microsoft Excel, Process Improvement, Public Speaking, Coaching, Customer Service, Microsoft Office, Staff Development, Anti Money Laundering, Financial Risk, Compliance Management, Entrepreneurship, Bank Secrecy Act, USA PATRIOT Act, Management, Financial Services, Executive Management, Portfolio Management, Operations Management, Internal Audit
Education
Hilbert College 2001 — 2005
Bachelor of Science (B.S.), ECONOMIC CRIME INVESTIGATION, 3.5 GPA
Steve Miholics's iQor Experience January 2011 - Present
Job Vice President Information Technology at iQor
Industry Information Technology and Services
Experience
iQor January 2011 - Present
Receivable Management Services (RMS) May 2001 - December 2010
Dun and Bradstreet June 1976 - May 2001
Skills
Vendor Management, Outsourcing, Business Analysis, CRM, Process Improvement, Call Centers, SDLC, BPO, Business Intelligence, Disaster Recovery, Risk Management, Business Development, Executive Management, Management, Team Leadership, Project Management, Team Building, Change Management, IT Management
Education
Middlesex County College 1973 — 1976
Associate of Arts and Sciences (A.A.S.), Computer Science
iQor January 2011 - Present
Receivable Management Services (RMS) May 2001 - December 2010
Dun and Bradstreet June 1976 - May 2001
Skills
Vendor Management, Outsourcing, Business Analysis, CRM, Process Improvement, Call Centers, SDLC, BPO, Business Intelligence, Disaster Recovery, Risk Management, Business Development, Executive Management, Management, Team Leadership, Project Management, Team Building, Change Management, IT Management
Education
Middlesex County College 1973 — 1976
Associate of Arts and Sciences (A.A.S.), Computer Science
Spencer Nichols's iQor Experience June 2013 - Present
Job Sr. Agent at iQor
Industry Financial Services
Experience
iQor June 2013 - Present
Northland Group June 2004 - December 2012
Target Financial Services November 2002 - May 2004
Skills
Credit, Call Centers, Loans, Process Improvement, Management, Finance, Customer Service, Team Building, Project Management, Microsoft Office, Microsoft Excel, Accounts Receivable, Team Leadership, Financial Analysis
Education
Illinois State University 1990 — 1991
Chemistry
iQor June 2013 - Present
Northland Group June 2004 - December 2012
Target Financial Services November 2002 - May 2004
Skills
Credit, Call Centers, Loans, Process Improvement, Management, Finance, Customer Service, Team Building, Project Management, Microsoft Office, Microsoft Excel, Accounts Receivable, Team Leadership, Financial Analysis
Education
Illinois State University 1990 — 1991
Chemistry
Christopher Borum's iQor Experience May 2006 - April 2008
Job ELearning Specialist at AcuSport Corporation
Industry Professional Training & Coaching
Experience
St. Jude Medical March 2015 - Present
AcuSport Corporation May 2014 - February 2015
State of Minnesota April 2010 - March 2014
TEKsystems August 2009 - December 2009
Oracle April 2008 - March 2009
iQor May 2006 - April 2008
Curtis, 1000 August 2002 - April 2006
Travelers Express/Moneygram June 1997 - February 2001
Synapse Group January 1996 - June 1997
Mileage Plus, Inc February 1991 - January 1996
Skills
Organizational..., Curriculum Design, Talent Management, Instructional Design, Training, ADDIE, Technical Writing, Training Delivery, Coaching, Leadership Development, Adult Education, Program Management, Team Building, Corporate Communications, Corporate Training, Software Documentation, Instructor-led Training, Web Content Management
Education
Boise State University 2010 — 2012
Graduate Certificate, Human Performance Technology
Metropolitan State University 2003 — 2007
BA, History
North Hennepin Community College 2001 — 2003
none, General Studies
George School 1979 — 1983
St. Jude Medical March 2015 - Present
AcuSport Corporation May 2014 - February 2015
State of Minnesota April 2010 - March 2014
TEKsystems August 2009 - December 2009
Oracle April 2008 - March 2009
iQor May 2006 - April 2008
Curtis, 1000 August 2002 - April 2006
Travelers Express/Moneygram June 1997 - February 2001
Synapse Group January 1996 - June 1997
Mileage Plus, Inc February 1991 - January 1996
Skills
Organizational..., Curriculum Design, Talent Management, Instructional Design, Training, ADDIE, Technical Writing, Training Delivery, Coaching, Leadership Development, Adult Education, Program Management, Team Building, Corporate Communications, Corporate Training, Software Documentation, Instructor-led Training, Web Content Management
Education
Boise State University 2010 — 2012
Graduate Certificate, Human Performance Technology
Metropolitan State University 2003 — 2007
BA, History
North Hennepin Community College 2001 — 2003
none, General Studies
George School 1979 — 1983
Chris Raysor's iQor Experience July 2005 - Present
Job AVP of Operations
Industry Financial Services
Experience
iQor July 2005 - Present
Education
University of South Carolina Upstate 2001 — 2002
Mars Hill University 1999 — 2000
iQor July 2005 - Present
Education
University of South Carolina Upstate 2001 — 2002
Mars Hill University 1999 — 2000
Mary Warriner, PHR's iQor Experience December 2006 - August 2008
Job Seeking to connect quality talent with career opportunities
Industry Human Resources
Experience
BlueCross BlueShield of Western New York October 2014 - Present
BlueCross BlueShield of Western New York August 2008 - October 2014
iQor December 2006 - August 2008
Seneca Niagara Casino & Hotel 2004 - 2006
Gloria J Parks Community Center 1995 - 1999
UHCDA 1995 - 1999
University Heights CDA, Inc 1995 - 1999
Skills
Talent Acquisition, Talent Management, Recruiting, Benefits Administration, Applicant Tracking..., Employee Relations, Temporary Placement, Interviews, Human Resources, FMLA, Performance Management, Training, College Recruiting, Employee Benefits, Job Descriptions, Onboarding, Management
Education
Hawaii Pacific University 2002 — 2003
Master of Arts, Human Resources Management
State University of New York College at Buffalo 1994 — 1996
BA, Health and Human Services
BlueCross BlueShield of Western New York October 2014 - Present
BlueCross BlueShield of Western New York August 2008 - October 2014
iQor December 2006 - August 2008
Seneca Niagara Casino & Hotel 2004 - 2006
Gloria J Parks Community Center 1995 - 1999
UHCDA 1995 - 1999
University Heights CDA, Inc 1995 - 1999
Skills
Talent Acquisition, Talent Management, Recruiting, Benefits Administration, Applicant Tracking..., Employee Relations, Temporary Placement, Interviews, Human Resources, FMLA, Performance Management, Training, College Recruiting, Employee Benefits, Job Descriptions, Onboarding, Management
Education
Hawaii Pacific University 2002 — 2003
Master of Arts, Human Resources Management
State University of New York College at Buffalo 1994 — 1996
BA, Health and Human Services
Kristen Bosco's iQor Experience December 2005 - April 2007
Job Freelance Makeup Artist at Kristen Gallagher Bosco
Industry Cosmetics
Experience
Kristen Gallagher Bosco April 2007 - Present
iQor December 2005 - April 2007
WalkerGroup May 2004 - December 2005
The Gallagher Group August 2003 - May 2004
The Leading Hotels of the World September 2000 - August 2003
Education
King's College 1996 — 2000
BA, Mass Communications and English
Kristen Gallagher Bosco April 2007 - Present
iQor December 2005 - April 2007
WalkerGroup May 2004 - December 2005
The Gallagher Group August 2003 - May 2004
The Leading Hotels of the World September 2000 - August 2003
Education
King's College 1996 — 2000
BA, Mass Communications and English
Arvind Kalluri's iQor Experience January 2007 - Present
Job Vice president at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2007 - Present
GE Capital April 2002 - January 2007
GE/Genpact 2002 - 2007
Cha Hotels October 2001 - April 2002
Hotel Green Park, Vizag October 2000 - October 2001
Skills
Management, Six Sigma, Human Resources, Start-ups, Workforce Management, Sales, Food & Beverage, BPO, Outsourcing, Offshoring, Transition Management, Vendor Management, Call Centers, Service Delivery, MIS
Education
Institute of Management Technology, Ghaziabad 2004 — 2006
Advanced Diploma in Business Afministration
Osmania University 2000 — 2003
Bachelor of Commerce (B.Com.)
Institue of Hotel management & Catering Technology, Hyderabad 1997 — 2000
DHMCT, F & B Service / Production, Front Office, House keeping
iQor January 2007 - Present
GE Capital April 2002 - January 2007
GE/Genpact 2002 - 2007
Cha Hotels October 2001 - April 2002
Hotel Green Park, Vizag October 2000 - October 2001
Skills
Management, Six Sigma, Human Resources, Start-ups, Workforce Management, Sales, Food & Beverage, BPO, Outsourcing, Offshoring, Transition Management, Vendor Management, Call Centers, Service Delivery, MIS
Education
Institute of Management Technology, Ghaziabad 2004 — 2006
Advanced Diploma in Business Afministration
Osmania University 2000 — 2003
Bachelor of Commerce (B.Com.)
Institue of Hotel management & Catering Technology, Hyderabad 1997 — 2000
DHMCT, F & B Service / Production, Front Office, House keeping
Shawna Hopson's iQor Experience 2006 - 2008
Job Licensed Private Investigator
Industry Legal Services
Experience
Confidential Services September 2012 - Present
United States Department of Education January 2010 - September 2012
Reliant Capital Solutions November 2009 - January 2011
iQor 2006 - 2008
Skills
Customer Service, Outlook, Microsoft Excel, Data Entry, Microsoft Office, Skip Tracing, Microsoft Word, Negotiation, Accounts Receivable, Insurance, PowerPoint, Call Center, Sales, Strategic Planning, Contract Negotiation, Customer Satisfaction, Administration, Invoicing, Analysis, Leadership, Risk Management, Private Investigations, Marketing, Access, Research, Teamwork, Social Media Marketing, Team Building, Training, Operations Management, Customer Retention, Project Management, Event Planning, Call Centers
Education
Indiana Wesleyan University 2011 — 2015
Bachelor's Degree of Science in Psychology of Human Relations, Social Work
Confidential Services September 2012 - Present
United States Department of Education January 2010 - September 2012
Reliant Capital Solutions November 2009 - January 2011
iQor 2006 - 2008
Skills
Customer Service, Outlook, Microsoft Excel, Data Entry, Microsoft Office, Skip Tracing, Microsoft Word, Negotiation, Accounts Receivable, Insurance, PowerPoint, Call Center, Sales, Strategic Planning, Contract Negotiation, Customer Satisfaction, Administration, Invoicing, Analysis, Leadership, Risk Management, Private Investigations, Marketing, Access, Research, Teamwork, Social Media Marketing, Team Building, Training, Operations Management, Customer Retention, Project Management, Event Planning, Call Centers
Education
Indiana Wesleyan University 2011 — 2015
Bachelor's Degree of Science in Psychology of Human Relations, Social Work
Dale Ray's iQor Experience March 2009 - Present
Job Assistant Vice President, 3rd Party Training at iQor
Industry Information Technology and Services
Experience
iQor March 2009 - Present
Skyline Exhibits December 2007 - February 2009
Borders February 1982 - October 2006
Education
Marshall University 1976 — 1980
BA, English, History
iQor March 2009 - Present
Skyline Exhibits December 2007 - February 2009
Borders February 1982 - October 2006
Education
Marshall University 1976 — 1980
BA, English, History
Roosevelt Harrison's iQor Experience August 2014 - Present
Job AVP Recruiting and Quality Manager at iQor
Industry Industrial Automation
Experience
iQor August 2014 - Present
Bosch January 2008 - June 2014
MAU January 2008 - June 2014
Shell October 2000 - 2007
Texaco January 1997 - October 2000
US Navy June 1989 - September 1997
Skills
Manufacturing, Training, Leadership, Employee Relations, Human Resources, Automotive, Sales, Petroleum, Time Management, Interviews, Continuous Improvement, Lean Manufacturing, Operations Management, Process Improvement, Six Sigma, Vehicles, Purchasing, Inventory Management, Project Management, Logistics, Recruiting, Management, Customer Service
Education
Liberty University 2011 — 2014
Bachelor's Degree, Criminal Justice/Police Science, 3.52
Liberty University 2011 — 2014
Master's Degree, Human Resources Management/Personnel Administration, General
iQor August 2014 - Present
Bosch January 2008 - June 2014
MAU January 2008 - June 2014
Shell October 2000 - 2007
Texaco January 1997 - October 2000
US Navy June 1989 - September 1997
Skills
Manufacturing, Training, Leadership, Employee Relations, Human Resources, Automotive, Sales, Petroleum, Time Management, Interviews, Continuous Improvement, Lean Manufacturing, Operations Management, Process Improvement, Six Sigma, Vehicles, Purchasing, Inventory Management, Project Management, Logistics, Recruiting, Management, Customer Service
Education
Liberty University 2011 — 2014
Bachelor's Degree, Criminal Justice/Police Science, 3.52
Liberty University 2011 — 2014
Master's Degree, Human Resources Management/Personnel Administration, General
James McClenahan's iQor Experience January 2013 - Present
Job Senior Vice President, Sales at iQor
Industry Facilities Services
Experience
iQor January 2013 - Present
Pure Bioscience July 2011 - January 2013
GCA Services Group 2008 - 2010
APAC Customer Services 2004 - 2008
Danka Office Imaging 2002 - 2004
Office Depot 1996 - 2002
Skills
Business Development, Product Development, Market Penetration, Program Management, Pricing Strategy
Education
James Madison University
Bachelor of Business Administration (B.B.A.), Marketing
iQor January 2013 - Present
Pure Bioscience July 2011 - January 2013
GCA Services Group 2008 - 2010
APAC Customer Services 2004 - 2008
Danka Office Imaging 2002 - 2004
Office Depot 1996 - 2002
Skills
Business Development, Product Development, Market Penetration, Program Management, Pricing Strategy
Education
James Madison University
Bachelor of Business Administration (B.B.A.), Marketing
Peggy Comerford's iQor Experience June 2011 - Present
Job Jr Agent at iQor
Industry Accounting
Experience
RMS June 2011 - Present
iQor June 2011 - Present
CACLV September 2006 - July 2007
LifePath, Inc. October 1998 - June 2005
Skills
Typing 70wpm
Education
Northampton Community College 2005 — 2007
Associate Degree, Administrative Assistance
Lehigh University - College of Business and Economics 2001 — 2002
Degree, Business Administration
RMS June 2011 - Present
iQor June 2011 - Present
CACLV September 2006 - July 2007
LifePath, Inc. October 1998 - June 2005
Skills
Typing 70wpm
Education
Northampton Community College 2005 — 2007
Associate Degree, Administrative Assistance
Lehigh University - College of Business and Economics 2001 — 2002
Degree, Business Administration
Jason Compton's iQor Experience February 2009 - May 2015
Job Quality Engineer at Dallas Group of America
Industry Chemicals
Experience
Dallas Group of America, Inc. June 2015 - Present
iQor February 2009 - May 2015
iQor January 2009 - May 2015
Jabil January 2007 - February 2009
Skills
CQE, Quality Engineering, Lean Sigma, Value Stream, SIPOC, Control Charts, Pareto Analysis, Six Sigma, CQA, CAPA, Process Capability, FMEA, Gage R&R, Statistics, Supervising, Continuous Improvement, Process Improvement, Quality Control, Value Stream Mapping
Education
ITT Technical Institute-Louisville 2009 — 2011
Bachelors, Information Security Systems
Dallas Group of America, Inc. June 2015 - Present
iQor February 2009 - May 2015
iQor January 2009 - May 2015
Jabil January 2007 - February 2009
Skills
CQE, Quality Engineering, Lean Sigma, Value Stream, SIPOC, Control Charts, Pareto Analysis, Six Sigma, CQA, CAPA, Process Capability, FMEA, Gage R&R, Statistics, Supervising, Continuous Improvement, Process Improvement, Quality Control, Value Stream Mapping
Education
ITT Technical Institute-Louisville 2009 — 2011
Bachelors, Information Security Systems
Alexandra Glynn's iQor Experience July 2014 - April 2015
Job Loan Operations at TCF Bank
Industry Financial Services
Experience
TCF Bank April 2015 - Present
Mechanical Turk April 2014 - Present
iQor July 2014 - April 2015
Northwest Spine and Pain Center October 2013 - July 2014
Skybridge Americas Inc. September 2013 - October 2013
Skills
Writing, Research, Copy Editing, Editing, Teaching, Higher Education, Public Speaking, Grant Writing, Creative Writing, Proofreading, Curriculum Design
Education
St. Cloud State University 2005 — 2007
Master of Arts (MA), English
Luther Seminary 1999 — 2005
Master of Arts (M.A.), Old Testament Theology
University of Minnesota-Twin Cities 1992 — 2003
Bachelor's degree, History
TCF Bank April 2015 - Present
Mechanical Turk April 2014 - Present
iQor July 2014 - April 2015
Northwest Spine and Pain Center October 2013 - July 2014
Skybridge Americas Inc. September 2013 - October 2013
Skills
Writing, Research, Copy Editing, Editing, Teaching, Higher Education, Public Speaking, Grant Writing, Creative Writing, Proofreading, Curriculum Design
Education
St. Cloud State University 2005 — 2007
Master of Arts (MA), English
Luther Seminary 1999 — 2005
Master of Arts (M.A.), Old Testament Theology
University of Minnesota-Twin Cities 1992 — 2003
Bachelor's degree, History
Erika Bowman's iQor Experience November 2009 - May 2012
Job Business Development Consultant
Industry Executive Office
Experience
Vaden Automotive Group April 2015 - Present
Virginia College June 2013 - Present
iQor November 2009 - May 2012
Skills
Customer Service, Data Entry, Invoicing, Telephone Skills, Outlook, Microsoft Excel, Microsoft Word, Time Management, Medical Billing, Accounts Receivable, HIPAA
Education
Miller-Motte Technical College-North Charleston 2007 — 2008
Associate of Science (A.S.), Surgical Technology
Vaden Automotive Group April 2015 - Present
Virginia College June 2013 - Present
iQor November 2009 - May 2012
Skills
Customer Service, Data Entry, Invoicing, Telephone Skills, Outlook, Microsoft Excel, Microsoft Word, Time Management, Medical Billing, Accounts Receivable, HIPAA
Education
Miller-Motte Technical College-North Charleston 2007 — 2008
Associate of Science (A.S.), Surgical Technology
Divya Gangula's iQor Experience June 2010 - April 2011
Job Solution Engineer at Deloitte
Industry Computer Software
Experience
Deloitte August 2012 - Present
Deloitte August 2012 - Present
ERM August 2011 - August 2012
Movitas April 2011 - August 2011
iQor June 2010 - April 2011
Villanova University September 2008 - May 2010
Skills
C#, Oracle, ASP.NET, HTML, Eclipse, PL/SQL, Visual Studio, Java, JavaScript, Microsoft SQL Server, Unix, CSS, C++, Servlets, T-SQL
Education
Villanova University 2008 — 2010
Master of Science, Computer Science
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology, Computer Science and Information Technology
Deloitte August 2012 - Present
Deloitte August 2012 - Present
ERM August 2011 - August 2012
Movitas April 2011 - August 2011
iQor June 2010 - April 2011
Villanova University September 2008 - May 2010
Skills
C#, Oracle, ASP.NET, HTML, Eclipse, PL/SQL, Visual Studio, Java, JavaScript, Microsoft SQL Server, Unix, CSS, C++, Servlets, T-SQL
Education
Villanova University 2008 — 2010
Master of Science, Computer Science
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology, Computer Science and Information Technology
Daniel Bishop's iQor Experience April 2014 - Present
Job Director Global Compensation at iQor
Industry Human Resources
Experience
iQor April 2014 - Present
Jabil November 2011 - April 2014
Walter Energy November 2009 - September 2011
Walter Energy December 2002 - November 2009
Anchor Glass Container August 1997 - December 2002
Skills
Benefits Administration, Employee Benefits, Employee Relations, Strategic Planning, Process Improvement, Deferred Compensation, Succession Planning, Performance Management, Human Resources, Management, HRIS
Education
Michigan State University 1984 — 1986
BS, Mathematics, Physical Science, Education
iQor April 2014 - Present
Jabil November 2011 - April 2014
Walter Energy November 2009 - September 2011
Walter Energy December 2002 - November 2009
Anchor Glass Container August 1997 - December 2002
Skills
Benefits Administration, Employee Benefits, Employee Relations, Strategic Planning, Process Improvement, Deferred Compensation, Succession Planning, Performance Management, Human Resources, Management, HRIS
Education
Michigan State University 1984 — 1986
BS, Mathematics, Physical Science, Education
Malisa Watlington's iQor Experience June 2011 - November 2012
Job Certified Nursing Assistant at Senior Bridge
Industry Hospital & Health Care
Experience
Senior Bridge November 2011 - Present
HANG ON MINISTRY 2009 - Present
iQor June 2011 - November 2012
Aerotek November 2010 - January 2011
Convergys June 2010 - November 2010
Presbyterian Hospitalth April 2009 - May 2010
University of Chapel Hill Hospital/ Favorite Staffing/God Speed Nursing June 2002 - May 2009
Randolph Memorial Hospital June 2001 - June 2002
Wesley Long Nursing Center September 1998 - November 2001
Skills
Healthcare, Project Management, Troubleshooting, Management, Hospitals, Nursing, Customer Service, Medical Terminology, Healthcare Management, Cpr Certified, Software Documentation, Clinical Research, Pediatrics, ICD-9, Microsoft Word, Administrative..., Bookkeeping, Community Outreach, E-Learning, Inspection, Internet, Invoicing, Leadership, Microsoft Office, Negotiation, Non-profits, Outsourcing, Oncology, PowerPoint, Quality Assurance, Teachers, Creative Writing, Mac OS X, Team Building, HIPAA, Medical Records, Human Resources, Call Centers, Teamwork
Education
Keller Management Graduate School of Devry University 2008 — 2009
Certificate, Health Services Management
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2007 — 2008
Masters of Project Management (MPM), Project Management
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), Psychology
Senior Bridge November 2011 - Present
HANG ON MINISTRY 2009 - Present
iQor June 2011 - November 2012
Aerotek November 2010 - January 2011
Convergys June 2010 - November 2010
Presbyterian Hospitalth April 2009 - May 2010
University of Chapel Hill Hospital/ Favorite Staffing/God Speed Nursing June 2002 - May 2009
Randolph Memorial Hospital June 2001 - June 2002
Wesley Long Nursing Center September 1998 - November 2001
Skills
Healthcare, Project Management, Troubleshooting, Management, Hospitals, Nursing, Customer Service, Medical Terminology, Healthcare Management, Cpr Certified, Software Documentation, Clinical Research, Pediatrics, ICD-9, Microsoft Word, Administrative..., Bookkeeping, Community Outreach, E-Learning, Inspection, Internet, Invoicing, Leadership, Microsoft Office, Negotiation, Non-profits, Outsourcing, Oncology, PowerPoint, Quality Assurance, Teachers, Creative Writing, Mac OS X, Team Building, HIPAA, Medical Records, Human Resources, Call Centers, Teamwork
Education
Keller Management Graduate School of Devry University 2008 — 2009
Certificate, Health Services Management
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Keller Graduate School of Management of DeVry University 2007 — 2008
Masters of Project Management (MPM), Project Management
North Carolina Agricultural and Technical State University
Bachelor of Arts (B.A.), Psychology
Megan Willman's iQor Experience April 2012 - Present
Job AVP of Operations at iQor
Industry Telecommunications
Experience
iQor April 2012 - Present
AT&T January 2009 - May 2010
Education
Kirkwood Community College 1994 — 1996
Retail Marketing and Business Managemnt
iQor April 2012 - Present
AT&T January 2009 - May 2010
Education
Kirkwood Community College 1994 — 1996
Retail Marketing and Business Managemnt
Clay Vanderburg's iQor Experience November 2012 - March 2013
Job Web Designer at ArcadiaBlue LLC
Industry Information Technology and Services
Experience
ArcadiaBlue LLC March 2015 - Present
Aircomm November 2014 - February 2015
SoftLayer, an IBM Company March 2013 - September 2014
iQor November 2012 - March 2013
medix 2013 - 2013
medix 2013 - 2013
medix 2013 - 2013
Decorative Construction Supply May 2011 - December 2012
Toyota of Richardson December 2006 - May 2011
Skills
Technical Support, Computer Hardware..., Computer Networking, Server Administration, Customer Satisfaction, Software Troubleshooting, Computer Maintenance, Data Recovery, SEO, Customer Service, Troubleshooting, Search Engine Ranking, Inventory Management, Email Marketing, Customer Retention, Social Networking, Management, Team Building, Search Engine Submission, Computer Hardware, Retail, Sales
Education
ITT Technical Institute-Richardson 2003 — 2005
Associate of Science (AS), Computer Network Systems
ArcadiaBlue LLC March 2015 - Present
Aircomm November 2014 - February 2015
SoftLayer, an IBM Company March 2013 - September 2014
iQor November 2012 - March 2013
medix 2013 - 2013
medix 2013 - 2013
medix 2013 - 2013
Decorative Construction Supply May 2011 - December 2012
Toyota of Richardson December 2006 - May 2011
Skills
Technical Support, Computer Hardware..., Computer Networking, Server Administration, Customer Satisfaction, Software Troubleshooting, Computer Maintenance, Data Recovery, SEO, Customer Service, Troubleshooting, Search Engine Ranking, Inventory Management, Email Marketing, Customer Retention, Social Networking, Management, Team Building, Search Engine Submission, Computer Hardware, Retail, Sales
Education
ITT Technical Institute-Richardson 2003 — 2005
Associate of Science (AS), Computer Network Systems
Anthony Horvath's iQor Experience December 2012 - July 2013
Job IT Helpdesk Technician
Industry Information Technology and Services
Experience
Silverleaf Resorts March 2015 - Present
Enterprise Mobile June 2014 - March 2015
CSC August 2013 - June 2014
iQor December 2012 - July 2013
Tempest Telecom Solutions 2010 - 2011
USMC 2003 - 2008
Skills
Identify major computer..., Defragment, format,..., Use typical operating..., use online rsources for..., work in a team..., understand computer..., Execute technical..., understand math..., Logistics, Troubleshooting, Teamwork, Team Leadership, Leadership, Inventory Management, Project Planning, Team Building, Process Improvement, Microsoft Office, Security Clearance, Security, Military, Customer Service, Training, DoD, Networking, Program Management, Technical Support, Software Installation
Education
ITT Technical Institute-Richardson 2012 — 2013
•Associate of Applied Science Degree in Network Systems Administration, Network System Administration, GPA-3.78
Western School Distract
Western high school
Silverleaf Resorts March 2015 - Present
Enterprise Mobile June 2014 - March 2015
CSC August 2013 - June 2014
iQor December 2012 - July 2013
Tempest Telecom Solutions 2010 - 2011
USMC 2003 - 2008
Skills
Identify major computer..., Defragment, format,..., Use typical operating..., use online rsources for..., work in a team..., understand computer..., Execute technical..., understand math..., Logistics, Troubleshooting, Teamwork, Team Leadership, Leadership, Inventory Management, Project Planning, Team Building, Process Improvement, Microsoft Office, Security Clearance, Security, Military, Customer Service, Training, DoD, Networking, Program Management, Technical Support, Software Installation
Education
ITT Technical Institute-Richardson 2012 — 2013
•Associate of Applied Science Degree in Network Systems Administration, Network System Administration, GPA-3.78
Western School Distract
Western high school
Whitley Wylie's iQor Experience February 2009 - January 2010
Job IT Security & Compliance Analyst at Time Warner Cable
Industry Computer Networking
Experience
Time Warner Cable September 2015 - Present
Time Warner Cable December 2013 - September 2015
Time Warner Cable July 2012 - December 2013
NCO Group September 2010 - July 2012
iQor February 2009 - January 2010
American City Business Journals May 2006 - August 2007
Skills
Microsoft Office, Java, Windows, Linux, HTML, Microsoft Excel, PowerPoint, Operating Systems, Microsoft Word, SQL, Troubleshooting, TCP/IP, Customer Service, XP, Problem Solving, Photoshop, Visio, Process Improvement, Help Desk Support, Budgets, Team Leadership, Outlook, Project Management, OS X, Access, Quality Assurance, Accounting, Data Entry, English, SharePoint, System Administration, Analysis, Technical Support, QuickBooks, Teamwork, Invoicing, Windows 7, Windows XP
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Cyber Security
ITT Technical Institute 2008 — 2010
Associate of Science (A.S.), Computer Network Security
Winthrop University 2007 — 2008
n/a, Accounting and Business/Management
Time Warner Cable September 2015 - Present
Time Warner Cable December 2013 - September 2015
Time Warner Cable July 2012 - December 2013
NCO Group September 2010 - July 2012
iQor February 2009 - January 2010
American City Business Journals May 2006 - August 2007
Skills
Microsoft Office, Java, Windows, Linux, HTML, Microsoft Excel, PowerPoint, Operating Systems, Microsoft Word, SQL, Troubleshooting, TCP/IP, Customer Service, XP, Problem Solving, Photoshop, Visio, Process Improvement, Help Desk Support, Budgets, Team Leadership, Outlook, Project Management, OS X, Access, Quality Assurance, Accounting, Data Entry, English, SharePoint, System Administration, Analysis, Technical Support, QuickBooks, Teamwork, Invoicing, Windows 7, Windows XP
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Cyber Security
ITT Technical Institute 2008 — 2010
Associate of Science (A.S.), Computer Network Security
Winthrop University 2007 — 2008
n/a, Accounting and Business/Management
Sharon Livermont's iQor Experience December 2004 - Present
Job VP, Operations at iQor
Industry Financial Services
Experience
iQor December 2004 - Present
Risk Management Alternatives September 1999 - December 2004
Skills
BPO, Call Center, Workforce Management, Operations Management, Outsourcing, Vendor Management, Skip Tracing, Executive Management, Process Improvement, Income Statement, Credit, Customer Satisfaction, Team Building, Change Management, Customer Service, Forecasting, Process Engineering, Risk Management, Leadership, Performance Management
Education
Kapiolani Community College 1995 — 1998
Associate’s Degree, Sales and Marketing
iQor December 2004 - Present
Risk Management Alternatives September 1999 - December 2004
Skills
BPO, Call Center, Workforce Management, Operations Management, Outsourcing, Vendor Management, Skip Tracing, Executive Management, Process Improvement, Income Statement, Credit, Customer Satisfaction, Team Building, Change Management, Customer Service, Forecasting, Process Engineering, Risk Management, Leadership, Performance Management
Education
Kapiolani Community College 1995 — 1998
Associate’s Degree, Sales and Marketing
Dan Kalk's iQor Experience February 2009 - October 2009
Job Assistant County Attorney at Berens Rodenberg & O’Connor
Industry Law Practice
Experience
Berens Rodenberg & O’Connor May 2013 - Present
AMA Law Office August 2012 - Present
Midwest Disability September 2010 - April 2013
Honorable Mark Wernick September 2012 - January 2013
Phillip F. Fishman Esq. October 2011 - May 2012
Minnesota Justice Foundation January 2010 - May 2010
iQor February 2009 - October 2009
Wells Fargo Home Mortgage August 2003 - August 2007
Skills
Immigration Law, Courts, Legal Research
Education
William Mitchell College of Law 2009 — 2012
Doctor of Law (J.D.), Law
William Mitchell College of Law 2009 — 2012
Juris Doctor, Immigration
Metropolitan State University 2007 — 2009
Bachelor of Arts, Business Administration
Berens Rodenberg & O’Connor May 2013 - Present
AMA Law Office August 2012 - Present
Midwest Disability September 2010 - April 2013
Honorable Mark Wernick September 2012 - January 2013
Phillip F. Fishman Esq. October 2011 - May 2012
Minnesota Justice Foundation January 2010 - May 2010
iQor February 2009 - October 2009
Wells Fargo Home Mortgage August 2003 - August 2007
Skills
Immigration Law, Courts, Legal Research
Education
William Mitchell College of Law 2009 — 2012
Doctor of Law (J.D.), Law
William Mitchell College of Law 2009 — 2012
Juris Doctor, Immigration
Metropolitan State University 2007 — 2009
Bachelor of Arts, Business Administration
Rayvone washington's iQor Experience January 2014 - Present
Job Senior Agent at iQor
Industry Publishing
Experience
iQor January 2014 - Present
GEO July 2010 - Present
Skills
Textbooks, Publications
Education
ITT Technical Institute-Arlington 2010 — 2016
Associate of Science (A.S.), Information Technology
iQor January 2014 - Present
GEO July 2010 - Present
Skills
Textbooks, Publications
Education
ITT Technical Institute-Arlington 2010 — 2016
Associate of Science (A.S.), Information Technology
Harvinder Chahal's iQor Experience August 2007 - December 2007
Job Financial Reporting Analyst at Manulife Financial
Industry Financial Services
Experience
Manulife Financial December 2014 - Present
RBC November 2012 - November 2013
B2B Bank October 2011 - March 2012
Red Rose Convention Centre April 2004 - December 2011
BMO Capital Markets March 2011 - June 2011
BMO Financial Group January 2009 - April 2010
iQor August 2007 - December 2007
Skills
Financial Analysis, Investments, Equities, Banking, Analysis, Corporate Finance, Credit, Data Analysis, Portfolio Management, Financial Risk, Strategic Financial..., Mutual Funds, Microsoft Excel, Team Leadership, VBA, Accounting, Derivatives, Access, Bloomberg
Education
Laurentian University/Université Laurentienne 2003 — 2007
Honours B.A., Economics
Manulife Financial December 2014 - Present
RBC November 2012 - November 2013
B2B Bank October 2011 - March 2012
Red Rose Convention Centre April 2004 - December 2011
BMO Capital Markets March 2011 - June 2011
BMO Financial Group January 2009 - April 2010
iQor August 2007 - December 2007
Skills
Financial Analysis, Investments, Equities, Banking, Analysis, Corporate Finance, Credit, Data Analysis, Portfolio Management, Financial Risk, Strategic Financial..., Mutual Funds, Microsoft Excel, Team Leadership, VBA, Accounting, Derivatives, Access, Bloomberg
Education
Laurentian University/Université Laurentienne 2003 — 2007
Honours B.A., Economics
Janet Bernhard's iQor Experience November 2010 - March 2011
Job Program Execution Manager at Dun & Bradstreet
Industry Information Services
Experience
Dun & Bradstreet August 2014 - Present
Dun & Bradstreet March 2011 - July 2014
iQor November 2010 - March 2011
The Receivable Management Services Company October 1999 - November 2010
Schiffenhaus Packaging Corp. November 1983 - September 1999
Skills
Financial Analysis, Finance, BPO, Analytics, Outsourcing, Vendor Management, Credit, Risk Management, Process Improvement, SDLC, Corporate Budgeting, Financial Forecasting, Financial Modeling, ISO 9000 Lead Audit, Compensation and..., Corporate Insurance, Credit Extension and AR..., Cash Management, Mergers and Acquisitions, Forecasting, Insurance, Management, Financial Reporting, Mergers & Acquisitions, Analysis
Education
Lafayette College 1978 — 1982
BS, Mathematics
Kean University 1986 — 1988
Non Degree Program, 27 Post Baccalaureate Credits - Accounting
Dun & Bradstreet August 2014 - Present
Dun & Bradstreet March 2011 - July 2014
iQor November 2010 - March 2011
The Receivable Management Services Company October 1999 - November 2010
Schiffenhaus Packaging Corp. November 1983 - September 1999
Skills
Financial Analysis, Finance, BPO, Analytics, Outsourcing, Vendor Management, Credit, Risk Management, Process Improvement, SDLC, Corporate Budgeting, Financial Forecasting, Financial Modeling, ISO 9000 Lead Audit, Compensation and..., Corporate Insurance, Credit Extension and AR..., Cash Management, Mergers and Acquisitions, Forecasting, Insurance, Management, Financial Reporting, Mergers & Acquisitions, Analysis
Education
Lafayette College 1978 — 1982
BS, Mathematics
Kean University 1986 — 1988
Non Degree Program, 27 Post Baccalaureate Credits - Accounting
Francis Xavier Maher III's iQor Experience December 2008 - Present
Job Reporting and Analysis Manager at Interactive Response Technologies
Industry Consumer Services
Experience
iQor December 2008 - Present
driversselect April 2007 - June 2008
Car America August 2005 - April 2007
Whitlow Chevrolet April 2004 - August 2005
Richmond Ford June 2003 - April 2004
Eastern's Automaxx September 2002 - June 2003
Capital One April 2000 - August 2002
FNANB May 1998 - April 2000
Skills
Account Management, Sales Management, Customer Service, Finance, Team Building, Call Centers, Negotiation, Leadership, Sales, Marketing Strategy, Repor
Education
James Madison University 1987 — 1991
Bachelor of Business Administration, Management
iQor December 2008 - Present
driversselect April 2007 - June 2008
Car America August 2005 - April 2007
Whitlow Chevrolet April 2004 - August 2005
Richmond Ford June 2003 - April 2004
Eastern's Automaxx September 2002 - June 2003
Capital One April 2000 - August 2002
FNANB May 1998 - April 2000
Skills
Account Management, Sales Management, Customer Service, Finance, Team Building, Call Centers, Negotiation, Leadership, Sales, Marketing Strategy, Repor
Education
James Madison University 1987 — 1991
Bachelor of Business Administration, Management
April Schlichting's iQor Experience May 2001 - Present
Job VP Finance, Manager iQor
Industry Financial Services
Experience
iQor May 2001 - Present
Receivable Management Services (RMS) December 1995 - May 2001
Skills
Management, Finance, ADP Payroll, Financial Reporting, Payroll, Oracle E-Business Suite, Fixed Assets, General Ledger, Accounts Payable, Invoicing, Time Management
Education
Kutztown University of Pennsylvania 1987 — 1991
BA & BS, Speech Communication & Business Adminstration
iQor May 2001 - Present
Receivable Management Services (RMS) December 1995 - May 2001
Skills
Management, Finance, ADP Payroll, Financial Reporting, Payroll, Oracle E-Business Suite, Fixed Assets, General Ledger, Accounts Payable, Invoicing, Time Management
Education
Kutztown University of Pennsylvania 1987 — 1991
BA & BS, Speech Communication & Business Adminstration
Roy Tangonan's iQor Experience May 2013 - August 2013
Job Computer Graphics Artist, Computer Graphics Architect
Industry Architecture & Planning
Experience
iQor May 2013 - August 2013
Architectural Resource Corporation October 2000 - February 2010
Jensen and Jensen Architects, LLC March 2000 - October 2000
Arete 3 September 1999 - March 2000
Skills
AutoCAD, Architectural Design, Photoshop, Architectures, Microsoft Office, 3D Studio Max, Bentley Microstation, Flash, Accurender, Digital Photography, 3D Modeling
Education
Joliet Junior College 2015 — 2017
Associate’s Degree, Manufacturing Engineering Technology/Technician (Precision Machine Technology)
Ecole nationale supérieure d'architecture de Versailles 1998 — 1999
Bachelor of Arts in Architectural Studies, Study Abroad Program in Versailles
University of Illinois at Chicago 1996 — 1999
Bachelor of Arts in Architectural Studies, Architecture
Moraine Valley Community College 1994 — 1996
Pre-Architecture
iQor May 2013 - August 2013
Architectural Resource Corporation October 2000 - February 2010
Jensen and Jensen Architects, LLC March 2000 - October 2000
Arete 3 September 1999 - March 2000
Skills
AutoCAD, Architectural Design, Photoshop, Architectures, Microsoft Office, 3D Studio Max, Bentley Microstation, Flash, Accurender, Digital Photography, 3D Modeling
Education
Joliet Junior College 2015 — 2017
Associate’s Degree, Manufacturing Engineering Technology/Technician (Precision Machine Technology)
Ecole nationale supérieure d'architecture de Versailles 1998 — 1999
Bachelor of Arts in Architectural Studies, Study Abroad Program in Versailles
University of Illinois at Chicago 1996 — 1999
Bachelor of Arts in Architectural Studies, Architecture
Moraine Valley Community College 1994 — 1996
Pre-Architecture
Heather Rouzier's iQor Experience August 2007 - November 2009
Job Customer Service, Administrative Asst at None in transitional stage!
Industry Import and Export
Experience
Family Dollar October 2014 - Present
Great Northern Baking Co August 2014 - October 2014
Walmart November 2013 - August 2014
Best Northern Bakery September 2012 - December 2012
REO Plastic May 2012 - December 2012
None - in transitional stage! October 2011 - January 2012
iQor August 2007 - November 2009
SAT COM March 2006 - May 2007
Skills
Shipping, Customer Service, Purchasing, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Invoicing, Telephone Skills, PowerPoint, Negotiation, Retail
Education
Hennepin Technical College 2013 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
St.Marys University 2002 — 2002
Ceritified Nursing Assistant, PCA, Home Health Aid, Nursing, 2.4
Family Dollar October 2014 - Present
Great Northern Baking Co August 2014 - October 2014
Walmart November 2013 - August 2014
Best Northern Bakery September 2012 - December 2012
REO Plastic May 2012 - December 2012
None - in transitional stage! October 2011 - January 2012
iQor August 2007 - November 2009
SAT COM March 2006 - May 2007
Skills
Shipping, Customer Service, Purchasing, Data Entry, Microsoft Office, Microsoft Word, Microsoft Excel, Invoicing, Telephone Skills, PowerPoint, Negotiation, Retail
Education
Hennepin Technical College 2013 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
St.Marys University 2002 — 2002
Ceritified Nursing Assistant, PCA, Home Health Aid, Nursing, 2.4
Katrena White's iQor Experience 2009 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor 2009 - 2011
Lowe's Home Improvement October 2002 - July 2004
Education
Lander University 2000 — 2003
Timberland High School 1996 — 2000
Diploma
iQor 2009 - 2011
Lowe's Home Improvement October 2002 - July 2004
Education
Lander University 2000 — 2003
Timberland High School 1996 — 2000
Diploma
Angela Willard's iQor Experience Manager, Accounting OperationsReceivable Management Services
Job AVP, Finance at iQor
Industry Outsourcing/Offshoring
Experience
iQor Manager, Accounting OperationsReceivable Management Services
Education
Kutztown University of Pennsylvania 1995 — 1999
BS, Finance; Economics
iQor Manager, Accounting OperationsReceivable Management Services
Education
Kutztown University of Pennsylvania 1995 — 1999
BS, Finance; Economics
Maximilian Friedman's iQor Experience 2011 - 2012
Job Loan Document Specialist #5 at Wells Fargo
Industry Banking
Experience
Wells Fargo Wholesale Loan Services (WLS) April 2015 - Present
Wells Fargo Home Mortgage June 2012 - June 2014
iQor 2011 - 2012
Midwest Staffing Group Inc 2011 - 2011
Leeann Chin, Inc. 2009 - 2010
Skills
Customer Satisfaction, Credit, Customer Experience, Workforce Management, Process Improvement, Team Management, Customer Service, Credit Reports, Mortgage Underwriting
Education
Hennepin Technical College 2007 — 2010
Associate in Applied Science, Voice, Music, & Sound Effects in Music & Video Production
Wells Fargo Wholesale Loan Services (WLS) April 2015 - Present
Wells Fargo Home Mortgage June 2012 - June 2014
iQor 2011 - 2012
Midwest Staffing Group Inc 2011 - 2011
Leeann Chin, Inc. 2009 - 2010
Skills
Customer Satisfaction, Credit, Customer Experience, Workforce Management, Process Improvement, Team Management, Customer Service, Credit Reports, Mortgage Underwriting
Education
Hennepin Technical College 2007 — 2010
Associate in Applied Science, Voice, Music, & Sound Effects in Music & Video Production
Lilian Banari's iQor Experience September 2011 - March 2013
Job ...
Industry Banking
Experience
Scotiabank November 2012 - March 2013
iQor September 2011 - March 2013
Victoriabank February 2008 - January 2010
Banca de Economii October 1999 - February 2008
Skills
Financial Analysis, Corporate Finance, Managerial Finance, Budgets, Finance, Financial Reporting, Banking, Financial Statements, Business Analysis, Analysis, Risk Management, Cash Flow, Accounting, Credit
Education
HEC Montréal 2010 — 2011
Finance, Financial Management Certificate
Academia de Studii Economice din Moldova 1991 — 1996
Bachelor's degree, Finance
Scotiabank November 2012 - March 2013
iQor September 2011 - March 2013
Victoriabank February 2008 - January 2010
Banca de Economii October 1999 - February 2008
Skills
Financial Analysis, Corporate Finance, Managerial Finance, Budgets, Finance, Financial Reporting, Banking, Financial Statements, Business Analysis, Analysis, Risk Management, Cash Flow, Accounting, Credit
Education
HEC Montréal 2010 — 2011
Finance, Financial Management Certificate
Academia de Studii Economice din Moldova 1991 — 1996
Bachelor's degree, Finance
Matthew Noss's iQor Experience April 2011 - September 2011
Job Customer Care Representative
Industry Consumer Services
Experience
sykes enterprises July 2012 - Present
iQor April 2011 - September 2011
Belk August 2010 - December 2010
Lander University January 2010 - May 2010
Belk May 2008 - September 2008
Skills
Microsoft Excel, Microsoft Word, Retail, Phone Skills, Customer Service, Customer Retention, Team Leadership, Call Centers
Education
Lander University 2008 — 2013
English Language and Literature/Letters, 3.25
Blythewood High School 2006 — 2008
High School Diploma, English Language and Literature/Letters, 3.0
sykes enterprises July 2012 - Present
iQor April 2011 - September 2011
Belk August 2010 - December 2010
Lander University January 2010 - May 2010
Belk May 2008 - September 2008
Skills
Microsoft Excel, Microsoft Word, Retail, Phone Skills, Customer Service, Customer Retention, Team Leadership, Call Centers
Education
Lander University 2008 — 2013
English Language and Literature/Letters, 3.25
Blythewood High School 2006 — 2008
High School Diploma, English Language and Literature/Letters, 3.0
Tymorrius Gaston's iQor Experience June 2011 - January 2012
Job Inventory Associate at Walmart
Industry Outsourcing/Offshoring
Experience
Walmart October 2013 - Present
Walmart June 2013 - September 2013
Macy's August 2012 - June 2013
iQor June 2011 - January 2012
Skills
Customer Service, Management, Process Improvement, Team Management, Leadership, Finance, Call Centers, Operations Management, Vendor Management, Training
Education
Mesa Community College 2010 — 2011
Walmart October 2013 - Present
Walmart June 2013 - September 2013
Macy's August 2012 - June 2013
iQor June 2011 - January 2012
Skills
Customer Service, Management, Process Improvement, Team Management, Leadership, Finance, Call Centers, Operations Management, Vendor Management, Training
Education
Mesa Community College 2010 — 2011
yussel medrano's iQor Experience June 2013 - Present
Job Collector at iQor
Industry Consumer Services
Experience
iQor June 2013 - Present
Dillons Kroger September 2009 - December 2010
Production Staffing April 2008 - April 2009
Skills
Computers, Bilingual, Cpr Certified, Customer Service, Well Testing, Well-organized, People Skills, People-oriented, Friendly Personality, Devoted, Hardwork, Religion, Cash Management, Recruiting, Fillings, Always On Time, Delivering projects on..., Dependable Team Player, Spring Cleaning, Pay Close Attention to..., Compassion, Task Driven, Enthusiastic..., Telephone Skills, Multi-line Phone
Education
Post University 2013 — 2015
Associates Degree, Psychology
McCann School of Business and Technology 2011 — 2012
Associate's degree, Surgical Technology/Technologist
Hutchinson Community College 2009 — 2010
iQor June 2013 - Present
Dillons Kroger September 2009 - December 2010
Production Staffing April 2008 - April 2009
Skills
Computers, Bilingual, Cpr Certified, Customer Service, Well Testing, Well-organized, People Skills, People-oriented, Friendly Personality, Devoted, Hardwork, Religion, Cash Management, Recruiting, Fillings, Always On Time, Delivering projects on..., Dependable Team Player, Spring Cleaning, Pay Close Attention to..., Compassion, Task Driven, Enthusiastic..., Telephone Skills, Multi-line Phone
Education
Post University 2013 — 2015
Associates Degree, Psychology
McCann School of Business and Technology 2011 — 2012
Associate's degree, Surgical Technology/Technologist
Hutchinson Community College 2009 — 2010
derrick middleton's iQor Experience June 2011 - Present
Job agent at iQor
Industry Outsourcing/Offshoring
Experience
iQor June 2011 - Present
Wal Mart February 2010 - August 2010
Red Lobster March 2009 - September 2009
Education
Lander University 2010 — 2011
South Carolina State University 2007 — 2010
Socioly Emphasis Criminal Justin
iQor June 2011 - Present
Wal Mart February 2010 - August 2010
Red Lobster March 2009 - September 2009
Education
Lander University 2010 — 2011
South Carolina State University 2007 — 2010
Socioly Emphasis Criminal Justin
Karolyn Beach's iQor Experience September 2007 - April 2008
Job Trainer at Apple, Inc.
Industry Professional Training & Coaching
Experience
Apple July 2008 - Present
iQor September 2007 - April 2008
SunCom Wireless October 2006 - August 2007
SunCom Wireless September 2005 - October 2006
SunCom Wireless October 2002 - September 2005
Skills
Training, Training Delivery, Instructor-led Training, Organizational..., Performance Management, Employee Engagement, Talent Management, Employee Relations, Coaching, Recruiting, Team Building, Interviews, Conflict Resolution, Leadership, Human Resources, Talent Acquisition, Team Leadership, Onboarding, Change Management, Management, Team Management, Technical Training, Analysis, Employee Training, Employee Benefits
Education
Hanahan High School 1993 — 1997
Diploma, Advanced/College Preparatory
Limestone College
Bachelor of Arts (B.A.), Human Resources Development
Apple July 2008 - Present
iQor September 2007 - April 2008
SunCom Wireless October 2006 - August 2007
SunCom Wireless September 2005 - October 2006
SunCom Wireless October 2002 - September 2005
Skills
Training, Training Delivery, Instructor-led Training, Organizational..., Performance Management, Employee Engagement, Talent Management, Employee Relations, Coaching, Recruiting, Team Building, Interviews, Conflict Resolution, Leadership, Human Resources, Talent Acquisition, Team Leadership, Onboarding, Change Management, Management, Team Management, Technical Training, Analysis, Employee Training, Employee Benefits
Education
Hanahan High School 1993 — 1997
Diploma, Advanced/College Preparatory
Limestone College
Bachelor of Arts (B.A.), Human Resources Development
Camille Long's iQor Experience March 2012 - July 2012
Job Executive Office Professional
Industry Construction
Experience
Walsh Engineers June 2013 - September 2013
iQor March 2012 - July 2012
BSIG - Business Services Integration Group LLC January 2011 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, AutoCAD, Microsoft Outlook, Adobe Photoshop, PowerPoint, Customer Service..., Customer Service, 3D Studio Max, Revit, Autodesk Inventor, Project Planning, Construction, Outlook, Inventor, Photoshop, CAD, Construction Management, Interior Design, Piping
Education
ITT Technical Institute-Tempe 2010 — 2012
Bachelor's degree, Construction Management, 3.49
ITT Technical Institute-Tempe 2008 — 2010
Associate's degree, Computer Drafting and Design, 3.67
Walsh Engineers June 2013 - September 2013
iQor March 2012 - July 2012
BSIG - Business Services Integration Group LLC January 2011 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, AutoCAD, Microsoft Outlook, Adobe Photoshop, PowerPoint, Customer Service..., Customer Service, 3D Studio Max, Revit, Autodesk Inventor, Project Planning, Construction, Outlook, Inventor, Photoshop, CAD, Construction Management, Interior Design, Piping
Education
ITT Technical Institute-Tempe 2010 — 2012
Bachelor's degree, Construction Management, 3.49
ITT Technical Institute-Tempe 2008 — 2010
Associate's degree, Computer Drafting and Design, 3.67
Kecia Young-Samuel's iQor Experience February 2014 - Present
Job Customer Service at IQOR
Industry Financial Services
Experience
IQOR February 2014 - Present
Evo Payments International September 2008 - April 2013
Evo Payments International July 2004 - August 2008
Skills
Customer Service, Management, Call Centers, Leadership, Customer Retention, Account Management, Banking, Coaching, Credit Cards, Electronic Payments, Microsoft Word, Payment Card Processing, Payments, Process Improvement, Relationship Management, Sales, Team Building, Training
Education
Johnson C. Smith University - JCSU 1985 — 1989
Bachelor of Science (B.S.), Business Management
IQOR February 2014 - Present
Evo Payments International September 2008 - April 2013
Evo Payments International July 2004 - August 2008
Skills
Customer Service, Management, Call Centers, Leadership, Customer Retention, Account Management, Banking, Coaching, Credit Cards, Electronic Payments, Microsoft Word, Payment Card Processing, Payments, Process Improvement, Relationship Management, Sales, Team Building, Training
Education
Johnson C. Smith University - JCSU 1985 — 1989
Bachelor of Science (B.S.), Business Management
Arbetria Saine's iQor Experience April 2013 - Present
Job Customer Service / Collection at iQor
Industry Consumer Services
Experience
iQor April 2013 - Present
Fresh Start Handicapped Worker May 2011 - April 2013
Skills
Microsoft Office, Customer Satisfaction, Customer Service, Call Centers, Microsoft Excel, Team Building, Microsoft Word, Sales, Team Leadership, Outlook, Management, PowerPoint, Troubleshooting, Account Management
Education
Milwaukee Area Technical College 1989 — 2001
Certificate, Cosmetology, Barber/Styling, and Nail Instructor
iQor April 2013 - Present
Fresh Start Handicapped Worker May 2011 - April 2013
Skills
Microsoft Office, Customer Satisfaction, Customer Service, Call Centers, Microsoft Excel, Team Building, Microsoft Word, Sales, Team Leadership, Outlook, Management, PowerPoint, Troubleshooting, Account Management
Education
Milwaukee Area Technical College 1989 — 2001
Certificate, Cosmetology, Barber/Styling, and Nail Instructor
Katrina Hines's iQor Experience September 2012 - Present
Job AVP, Operations
Industry Financial Services
Experience
iQor September 2012 - Present
Sykes August 2009 - March 2012
Professional Recovery Consultants December 2007 - June 2009
Skills
Customer Service, Customer Satisfaction, Data Entry, Workforce Management, Outsourcing, Accounts Receivable, Management, Leadership, Microsoft Excel, Customer Experience, Training, Time Management, Sales, Call Centers, Process Improvement, Team Building, Collections, Negotiation, Team Management, Coaching, Team Leadership, Analysis, Mentoring, Forecasting
Education
Keiser University-Ft Lauderdale 2010 — 2013
Bachelor of Arts (B.A.), Health Services Administration
iQor September 2012 - Present
Sykes August 2009 - March 2012
Professional Recovery Consultants December 2007 - June 2009
Skills
Customer Service, Customer Satisfaction, Data Entry, Workforce Management, Outsourcing, Accounts Receivable, Management, Leadership, Microsoft Excel, Customer Experience, Training, Time Management, Sales, Call Centers, Process Improvement, Team Building, Collections, Negotiation, Team Management, Coaching, Team Leadership, Analysis, Mentoring, Forecasting
Education
Keiser University-Ft Lauderdale 2010 — 2013
Bachelor of Arts (B.A.), Health Services Administration
David Sweeny's iQor Experience January 2014 - Present
Job SUPPORT TECHNICIAN I / IT Administrator at Jabil
Industry Outsourcing/Offshoring
Experience
iQor January 2014 - Present
Stream Global Services April 2012 - January 2014
Walmart August 2007 - April 2012
Skills
Troubleshooting, Networking, Security, Computer Hardware, Routers, Microsoft Office, Windows XP, Windows 7, Windows Server, Hardware, Software Installation, Laptops, Network Security, Servers, Technical Support
Education
ITT Technical Institute-Tampa 2011 — 2013
Associate's degree, Computer Science, 3.6
iQor January 2014 - Present
Stream Global Services April 2012 - January 2014
Walmart August 2007 - April 2012
Skills
Troubleshooting, Networking, Security, Computer Hardware, Routers, Microsoft Office, Windows XP, Windows 7, Windows Server, Hardware, Software Installation, Laptops, Network Security, Servers, Technical Support
Education
ITT Technical Institute-Tampa 2011 — 2013
Associate's degree, Computer Science, 3.6
Dimarcus Brinkley's iQor Experience March 2014 - Present
Job Biomedical Equipment Technician at iQor
Industry Electrical/Electronic Manufacturing
Experience
iQor March 2014 - Present
Amazon October 2011 - November 2012
McDonald's Corporation June 2010 - December 2010
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Associate's Degree, Electrical and Electronics Engineering
iQor March 2014 - Present
Amazon October 2011 - November 2012
McDonald's Corporation June 2010 - December 2010
Education
ITT Technical Institute-Indianapolis 2013 — 2015
Associate's Degree, Electrical and Electronics Engineering
Holly Elder's iQor Experience December 2012 - April 2013
Job Waitstaff at Atria Chandler Villas
Industry Fund-Raising
Experience
Atria Senior Living June 2014 - Present
Atria Chandler Villas June 2014 - Present
MDS Communications April 2013 - November 2013
iQor December 2012 - April 2013
Skills
Nonprofits, Fundraising, Public Speaking, Event Planning, Editing, Community Outreach, Customer Service, PowerPoint, Leadership, Social Networking
Education
ITT Technical Institute-Tempe 2012 — 2015
Associates, Business Administration and Management, General
Newbury College 1984 — 1986
Associates, Cooking and Related Culinary Arts, General
Atria Senior Living June 2014 - Present
Atria Chandler Villas June 2014 - Present
MDS Communications April 2013 - November 2013
iQor December 2012 - April 2013
Skills
Nonprofits, Fundraising, Public Speaking, Event Planning, Editing, Community Outreach, Customer Service, PowerPoint, Leadership, Social Networking
Education
ITT Technical Institute-Tempe 2012 — 2015
Associates, Business Administration and Management, General
Newbury College 1984 — 1986
Associates, Cooking and Related Culinary Arts, General
Marc Cummings's iQor Experience August 2014 - Present
Job Help Desk Representative at Pegatron
Industry Information Technology and Services
Experience
iQor August 2014 - Present
MacAuthority September 2012 - July 2014
Jabil August 2011 - September 2012
Skills
Desktop Computers, Typing, Networking, Wireless Networking, Cisco Technologies, Microsoft Office, Internet Troubleshooting
Education
Jefferson Community College 2012 — 2014
Associate's degree, Network and System Administration/Administrator
duPont Manual High School 2005 — 2009
High School Diploma, Communications & Media Arts
iQor August 2014 - Present
MacAuthority September 2012 - July 2014
Jabil August 2011 - September 2012
Skills
Desktop Computers, Typing, Networking, Wireless Networking, Cisco Technologies, Microsoft Office, Internet Troubleshooting
Education
Jefferson Community College 2012 — 2014
Associate's degree, Network and System Administration/Administrator
duPont Manual High School 2005 — 2009
High School Diploma, Communications & Media Arts
julia titus's iQor Experience 2010 - 2013
Job Office Clerk , Customer service , Out reach Counselor
Industry Outsourcing/Offshoring
Experience
Interactive Response Technologies November 2010 - November 2013
iQor 2010 - 2013
Holiday Inn April 2007 - June 2009
Citi June 2006 - February 2007
Education
Miami Dade College
Associates, Art, Psychology
Interactive Response Technologies November 2010 - November 2013
iQor 2010 - 2013
Holiday Inn April 2007 - June 2009
Citi June 2006 - February 2007
Education
Miami Dade College
Associates, Art, Psychology
TeleTech
Sykes
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc