iQor Company
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, Florida, United States CFO: David Kaminsky Number of employees: 40,000 Brands: iQor and QeyMetrics Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
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iQor Employees
Employee
Years
Job
Industry
Hemin Shah Hemin Shah's iQor Experience October 2009 - Present
Job SQL Server DBA Lead at iQor
Industry Information Technology and Services
Experience
iQor October 2009 - Present
Pramisoft Inc. August 2008 - February 2010
Bowne Management Services November 2008 - September 2009
Skills
Query Optimization, Performance Tuning, ETL, Scripting, Data Analysis, Database Administration, Partitioning, Mirroring, HA/DR, Log Shipping, Replication, Clustering, SQL Internals, Index Maintenance, Root Cause Analysis, VMware, SDLC, Cluster, Data Modeling, Databases, SQL, Microsoft SQL Server, SSIS, Analysis Services, Partition, Data Warehousing, SSRS, Data Migration, Database Design, Stored Procedures, T-SQL
Education
Illinois Institute of Technology 2007 — 2009
MS, Computer Science
Gujarat University 2003 — 2007
BS, Information Technology
iQor October 2009 - Present
Pramisoft Inc. August 2008 - February 2010
Bowne Management Services November 2008 - September 2009
Skills
Query Optimization, Performance Tuning, ETL, Scripting, Data Analysis, Database Administration, Partitioning, Mirroring, HA/DR, Log Shipping, Replication, Clustering, SQL Internals, Index Maintenance, Root Cause Analysis, VMware, SDLC, Cluster, Data Modeling, Databases, SQL, Microsoft SQL Server, SSIS, Analysis Services, Partition, Data Warehousing, SSRS, Data Migration, Database Design, Stored Procedures, T-SQL
Education
Illinois Institute of Technology 2007 — 2009
MS, Computer Science
Gujarat University 2003 — 2007
BS, Information Technology
Phillip Tyson Phillip Tyson's iQor Experience September 2009 - February 2011
Job Freelance Recording Engineer
Industry Music
Experience
iQor September 2009 - February 2011
Full Spectrum Online Marketing 2011 - 2011
KFC February 2008 - March 2009
Wrekt Records February 2008 - February 2009
Tele Resources, Inc. August 2006 - November 2006
Multi Venue Productions July 2005 - July 2006
Education
DeVry University 2010 — 2013
Proctor High
DEGREE: High School Diploma, General Education
iQor September 2009 - February 2011
Full Spectrum Online Marketing 2011 - 2011
KFC February 2008 - March 2009
Wrekt Records February 2008 - February 2009
Tele Resources, Inc. August 2006 - November 2006
Multi Venue Productions July 2005 - July 2006
Education
DeVry University 2010 — 2013
Proctor High
DEGREE: High School Diploma, General Education
Crystal Pratt's iQor Experience September 2013 - January 2015
Job Server
Industry Telecommunications
Experience
Traditions Spirits January 2015 - Present
iQor September 2013 - January 2015
iQor December 2012 - September 2013
Cato Corporation January 2011 - August 2012
Skills
Visual Merchandising, Retail, Retail Sales, Store Management, Loss Prevention, Cashiering, Inventory Management, Sales, Customer Service, Styling, Cash Register, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Shrinkage, Trend, Microsoft Office, Assortment, Window Displays, Telephone Skills, Customer Experience
Education
East Central University 2010 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
East Central University 2010 — 2014
Business Administration, Management and Operations
Traditions Spirits January 2015 - Present
iQor September 2013 - January 2015
iQor December 2012 - September 2013
Cato Corporation January 2011 - August 2012
Skills
Visual Merchandising, Retail, Retail Sales, Store Management, Loss Prevention, Cashiering, Inventory Management, Sales, Customer Service, Styling, Cash Register, Microsoft Word, Data Entry, Microsoft Excel, PowerPoint, Shrinkage, Trend, Microsoft Office, Assortment, Window Displays, Telephone Skills, Customer Experience
Education
East Central University 2010 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
East Central University 2010 — 2014
Business Administration, Management and Operations
Brianna Booth's iQor Experience August 2011 - May 2012
Job Office Manager with Olu's Center
Industry Consumer Services
Experience
Olu's Center November 2014 - Present
First-Shred LLC May 2014 - November 2014
First-Shred LLC May 2012 - April 2014
iQor August 2011 - May 2012
Goggins & Lavintman P.A. September 2010 - April 2011
Skills
Customer Service, Microsoft Excel, Call Centers, Team Building, Strategic Planning, Accounts Receivable, Recruiting, Training, PowerPoint, Microsoft Word, Research, Cold Calling, Accounting, Account Management, Budgets, Process Improvement, Leadership, New Business Development, Social Media, Data Analysis, Management, Sales, Coaching, Analysis, Microsoft Office, Customer Retention, Customer Satisfaction, Social Services, Group Homes, Day Care
Education
Dunwoody College of Technology 2002 — 2002
Office Assistant Certification
Minneapolis Community and Technical College 2000 — 2002
Olu's Center November 2014 - Present
First-Shred LLC May 2014 - November 2014
First-Shred LLC May 2012 - April 2014
iQor August 2011 - May 2012
Goggins & Lavintman P.A. September 2010 - April 2011
Skills
Customer Service, Microsoft Excel, Call Centers, Team Building, Strategic Planning, Accounts Receivable, Recruiting, Training, PowerPoint, Microsoft Word, Research, Cold Calling, Accounting, Account Management, Budgets, Process Improvement, Leadership, New Business Development, Social Media, Data Analysis, Management, Sales, Coaching, Analysis, Microsoft Office, Customer Retention, Customer Satisfaction, Social Services, Group Homes, Day Care
Education
Dunwoody College of Technology 2002 — 2002
Office Assistant Certification
Minneapolis Community and Technical College 2000 — 2002
Ann Lai's iQor Experience November 2010 - April 2011
Job Investor at Binary Capital
Industry Venture Capital & Private Equity
Experience
Binary Capital January 2015 - Present
StyleSeat April 2014 - December 2014
Tapingo March 2013 - March 2014
Riot Games August 2012 - February 2013
Investment Technology Group, Inc. May 2011 - June 2012
iQor November 2010 - April 2011
CampusPrep May 2007 - February 2009
Education
Harvard University 2005 — 2009
Ph.D., Engineering Sciences
Harvard University 2004 — 2005
S.M., Applied Mathematics
Harvard University 2001 — 2005
A.B., Chemistry and Physics
Research Science Institute, CEE, at MIT 2000 — 2000
Hathaway Brown School 1997 — 2001
Binary Capital January 2015 - Present
StyleSeat April 2014 - December 2014
Tapingo March 2013 - March 2014
Riot Games August 2012 - February 2013
Investment Technology Group, Inc. May 2011 - June 2012
iQor November 2010 - April 2011
CampusPrep May 2007 - February 2009
Education
Harvard University 2005 — 2009
Ph.D., Engineering Sciences
Harvard University 2004 — 2005
S.M., Applied Mathematics
Harvard University 2001 — 2005
A.B., Chemistry and Physics
Research Science Institute, CEE, at MIT 2000 — 2000
Hathaway Brown School 1997 — 2001
Lokesh Manohar's iQor Experience August 2010 - May 2012
Job Analytics Manager at LatentView Analytics
Industry Management Consulting
Experience
LatentView Analytics November 2013 - Present
GroupM June 2012 - November 2013
iQor August 2010 - May 2012
The Cadmus Group March 2009 - August 2009
Skills
SAS, Analytics, Statistical Modeling, Data Analysis, Data Mining, Statistics, Business Analytics, Optimization, VBA, SQL, Econometrics, R, Python, Text Analytics, Natural Language..., Predictive Modeling, Project Management, Marketing Mix Modeling, Attribution Modeling, Team Management, Web Analytics
Education
Cornell University 2009 — 2010
Master of Engineering (M.Eng.), Operations Research
University of Massachusetts, Amherst 2007 — 2009
Master's degree, Mechanical Engineering
Vellore Institute of Technology 2001 — 2005
Bachelor of Technology (B.Tech.), Mechanical Engineering
LatentView Analytics November 2013 - Present
GroupM June 2012 - November 2013
iQor August 2010 - May 2012
The Cadmus Group March 2009 - August 2009
Skills
SAS, Analytics, Statistical Modeling, Data Analysis, Data Mining, Statistics, Business Analytics, Optimization, VBA, SQL, Econometrics, R, Python, Text Analytics, Natural Language..., Predictive Modeling, Project Management, Marketing Mix Modeling, Attribution Modeling, Team Management, Web Analytics
Education
Cornell University 2009 — 2010
Master of Engineering (M.Eng.), Operations Research
University of Massachusetts, Amherst 2007 — 2009
Master's degree, Mechanical Engineering
Vellore Institute of Technology 2001 — 2005
Bachelor of Technology (B.Tech.), Mechanical Engineering
Annette Cooksey Annette Cooksey's iQor Experience November 2014 - Present
Job Treasury Operations Manager
Industry Electrical/Electronic Manufacturing
Experience
iQor November 2014 - Present
Jabil January 2014 - November 2014
Jabil October 2012 - December 2013
Informa USA June 2008 - October 2012
Skills
Accounting, Account Reconciliation, Forecasting, Analysis, Budgets
Education
University of South Florida
BS, Finance & Accounting, 3.5
Florida State University 2003 — 2005
University of South Florida
MBA
iQor November 2014 - Present
Jabil January 2014 - November 2014
Jabil October 2012 - December 2013
Informa USA June 2008 - October 2012
Skills
Accounting, Account Reconciliation, Forecasting, Analysis, Budgets
Education
University of South Florida
BS, Finance & Accounting, 3.5
Florida State University 2003 — 2005
University of South Florida
MBA
Marquetta Lockwood Marquetta Lockwood's iQor Experience June 2008 - August 2008
Job Certified Nursing Assistant at Sandpiper Rehab and Nursing
Industry Higher Education
Experience
Sandpiper Rehab and Nursing October 2012 - Present
Your Alteration Shoppe October 2011 - October 2012
Walmart October 2008 - August 2009
iQor June 2008 - August 2008
Skills
Customer Service, Healthcare, Telecommunications, Cashiers
Education
ECPI College of Technology 2013 — 2014
Practical Nursing Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Greenville Technical College 2011 — 2011
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
University of South Carolina Upstate 2006 — 2010
Bachelor of Science (B.S.), Psychology
Sandpiper Rehab and Nursing October 2012 - Present
Your Alteration Shoppe October 2011 - October 2012
Walmart October 2008 - August 2009
iQor June 2008 - August 2008
Skills
Customer Service, Healthcare, Telecommunications, Cashiers
Education
ECPI College of Technology 2013 — 2014
Practical Nursing Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Greenville Technical College 2011 — 2011
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
University of South Carolina Upstate 2006 — 2010
Bachelor of Science (B.S.), Psychology
Marqueeta Burris Marqueeta Burris's iQor Experience September 2012 - July 2015
Job Hard working, Dedicated, Determined to become a better and successful individual!!
Industry
Experience
iQor September 2012 - July 2015
United States Army Reserve June 2006 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Data Entry, Shipping, Retail, Accounting, Team Building, Team Leadership, Time Management, Training, Leadership, Program Management, Operations Management, Interviews, Troubleshooting, Management
Education
Fayetteville State University 2007 — 2010
No degree, Psychology
Higland School of Technology 2002 — 2006
iQor September 2012 - July 2015
United States Army Reserve June 2006 - October 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Data Entry, Shipping, Retail, Accounting, Team Building, Team Leadership, Time Management, Training, Leadership, Program Management, Operations Management, Interviews, Troubleshooting, Management
Education
Fayetteville State University 2007 — 2010
No degree, Psychology
Higland School of Technology 2002 — 2006
Natasha Byrd Natasha Byrd's iQor Experience February 2013 - July 2013
Job Store Manager
Industry Retail
Experience
Spring Mobile October 2014 - April 2015
Aldi November 2013 - July 2014
iQor February 2013 - July 2013
Citi Trends January 2011 - June 2013
InterMedia Marketing Solutions January 2011 - August 2012
BlewPrint Modeling May 2008 - November 2010
CPI Corp. (Sears Portrait Studio) February 2008 - May 2010
Skills
Team Management, Customer Service, Customer Retention, Employee Training, Visual Merchandising, Budgets, Team Building, Cross-functional Team..., Microsoft Office, Military Experience, Mac, Profit Maximization, Employee Engagement, Staff Retention, Store Management, Merchandising, Loss Prevention, Retail, Store Operations, Retail Sales, Profit, Inventory Management, Inventory Control, Driving Results, Shrinkage, Sales
Education
Grossmont College
Spring Mobile October 2014 - April 2015
Aldi November 2013 - July 2014
iQor February 2013 - July 2013
Citi Trends January 2011 - June 2013
InterMedia Marketing Solutions January 2011 - August 2012
BlewPrint Modeling May 2008 - November 2010
CPI Corp. (Sears Portrait Studio) February 2008 - May 2010
Skills
Team Management, Customer Service, Customer Retention, Employee Training, Visual Merchandising, Budgets, Team Building, Cross-functional Team..., Microsoft Office, Military Experience, Mac, Profit Maximization, Employee Engagement, Staff Retention, Store Management, Merchandising, Loss Prevention, Retail, Store Operations, Retail Sales, Profit, Inventory Management, Inventory Control, Driving Results, Shrinkage, Sales
Education
Grossmont College
Curt Simmons Curt Simmons's iQor Experience June 2006 - August 2006
Job Financial Advisor at Wheeler Financial
Industry Financial Services
Experience
Wheeler Financial November 2014 - Present
MIOGA Ventures 2012 - 2013
Morgan Stanley Wealth Management 2009 - 2012
Barclaycard 2007 - 2009
iQor June 2006 - August 2006
Skills
Analysis, Business Analysis, Financial Analysis, Data Analysis, Competitive Analysis, Market Analysis, Marketing, Direct Marketing, Market Research, Strategic Financial..., Personal Financial..., Credit Analysis, Credit Risk, Credit Cards
Education
Emory University 2004 — 2008
B.A., Economics
The Tatnall Scholl
Wheeler Financial November 2014 - Present
MIOGA Ventures 2012 - 2013
Morgan Stanley Wealth Management 2009 - 2012
Barclaycard 2007 - 2009
iQor June 2006 - August 2006
Skills
Analysis, Business Analysis, Financial Analysis, Data Analysis, Competitive Analysis, Market Analysis, Marketing, Direct Marketing, Market Research, Strategic Financial..., Personal Financial..., Credit Analysis, Credit Risk, Credit Cards
Education
Emory University 2004 — 2008
B.A., Economics
The Tatnall Scholl
Tomas Natterstad Tomas Natterstad's iQor Experience May 2010 - July 2010
Job Animal Care Technician/Animal Welfare Counselor at Longmont Humane Society
Industry Nonprofit Organization Management
Experience
Longmont Humane Society October 2010 - Present
SecureWatch August 2010 - September 2010
iQor May 2010 - July 2010
Shenanigan's Shar-Pei February 2010 - April 2010
Super Bi-Lo January 2008 - February 2010
Publix January 2007 - November 2008
Bi-Lo November 2005 - January 2007
Skills
Customer Service, Training
Education
Greenville Technical College
Associates, Arts
Longmont Humane Society October 2010 - Present
SecureWatch August 2010 - September 2010
iQor May 2010 - July 2010
Shenanigan's Shar-Pei February 2010 - April 2010
Super Bi-Lo January 2008 - February 2010
Publix January 2007 - November 2008
Bi-Lo November 2005 - January 2007
Skills
Customer Service, Training
Education
Greenville Technical College
Associates, Arts
Tiffany Wynter Tiffany Wynter's iQor Experience August 2013 - Present
Job Personal Assistant
Industry Executive Office
Experience
CUTCO Cutlery 2015 - Present
iQor August 2013 - Present
Myers Healthcare Agency January 2012 - Present
...... May 2009 - Present
Education
Florida Atlantic University 2012 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
NYU 2010 — 2014
associates, nursing
CUTCO Cutlery 2015 - Present
iQor August 2013 - Present
Myers Healthcare Agency January 2012 - Present
...... May 2009 - Present
Education
Florida Atlantic University 2012 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
NYU 2010 — 2014
associates, nursing
Andrea (DiPrimio) Irish, MBA's iQor Experience October 2011 - July 2012
Job Ph.D. Candidate
Industry Financial Services
Experience
Nationwide Recover Group, LLC August 2012 - November 2012
iQor October 2011 - July 2012
GC Services July 2011 - October 2011
Skills
Business, Business Strategy, Business Analysis, Business Planning, Marketing, Human Resources, Leadership, Analysis, Quality Assurance, Risk Management, Financial Analysis, Strategic Planning, Strategic Financial..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Employee Training, Team Building, Management, Financial Planning, Training
Education
Grand Canyon University 2014 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduating G.P.A. of 3.92
University of Phoenix 2010 — 2012
Bachelor's Degree, Psychology
Saint Martin's University 2008 — 2010
Psychology
Hopkinsville Community College 2006 — 2008
Associate of Arts (A.A.), Political Science and Government
Nationwide Recover Group, LLC August 2012 - November 2012
iQor October 2011 - July 2012
GC Services July 2011 - October 2011
Skills
Business, Business Strategy, Business Analysis, Business Planning, Marketing, Human Resources, Leadership, Analysis, Quality Assurance, Risk Management, Financial Analysis, Strategic Planning, Strategic Financial..., Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Employee Training, Team Building, Management, Financial Planning, Training
Education
Grand Canyon University 2014 — 2017
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
University of Phoenix 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduating G.P.A. of 3.92
University of Phoenix 2010 — 2012
Bachelor's Degree, Psychology
Saint Martin's University 2008 — 2010
Psychology
Hopkinsville Community College 2006 — 2008
Associate of Arts (A.A.), Political Science and Government
Scott Vaughn's iQor Experience 2004 - 2006
Job Early Stage Manager at Select Portfolio Servicing
Industry Consumer Services
Experience
Select Portfolio Servicing July 2013 - Present
Enhanced Recovery Company, LLC September 2012 - May 2013
Enhanced Recovery Company, LLC August 2010 - September 2012
Enhanced Recovery Company, LLC January 2009 - August 2010
ARS National Services 2006 - 2009
iQor 2004 - 2006
Skills
Process Improvement, Operations Management, Credit, Call Centers, Skip Tracing, Portfolio Management, Management, Credit Cards, Negotiation, Banking, Executive Management, Customer Experience, FDCPA, Loans, Mortgage Lending, Loss Mitigation, Credit Risk, Leadership, Vendor Management, Development Of Employees, Analysis, Risk Management, Consumer Lending, Training, Financial Analysis, Financial Services, Team Building, Insurance, Credit Analysis, Customer Satisfaction, Outsourcing, Debt Management, Debt Settlement, Call Center Development, Business Process..., Finance, Predictive Dialers, Strategic Negotiations, Customer Retention, Sales, Business Analysis, Coaching, Loan Servicing, Student Loans, Team Leadership, Change Management, Performance Management, Financial Risk, Accounts Receivable, Dialers
Education
Orange Park High School 1996 — 2000
Diploma, College prep
Florida Community College at Jacksonville
Pending Associates Degree
Select Portfolio Servicing July 2013 - Present
Enhanced Recovery Company, LLC September 2012 - May 2013
Enhanced Recovery Company, LLC August 2010 - September 2012
Enhanced Recovery Company, LLC January 2009 - August 2010
ARS National Services 2006 - 2009
iQor 2004 - 2006
Skills
Process Improvement, Operations Management, Credit, Call Centers, Skip Tracing, Portfolio Management, Management, Credit Cards, Negotiation, Banking, Executive Management, Customer Experience, FDCPA, Loans, Mortgage Lending, Loss Mitigation, Credit Risk, Leadership, Vendor Management, Development Of Employees, Analysis, Risk Management, Consumer Lending, Training, Financial Analysis, Financial Services, Team Building, Insurance, Credit Analysis, Customer Satisfaction, Outsourcing, Debt Management, Debt Settlement, Call Center Development, Business Process..., Finance, Predictive Dialers, Strategic Negotiations, Customer Retention, Sales, Business Analysis, Coaching, Loan Servicing, Student Loans, Team Leadership, Change Management, Performance Management, Financial Risk, Accounts Receivable, Dialers
Education
Orange Park High School 1996 — 2000
Diploma, College prep
Florida Community College at Jacksonville
Pending Associates Degree
Lorrie Scully Lorrie Scully's iQor Experience September 2015 - Present
Job VP Sales at iQor
Industry Outsourcing/Offshoring
Experience
iQor September 2015 - Present
Caleris February 2015 - August 2015
Convergys January 2013 - December 2014
Convergys October 2010 - January 2013
CDS Global, Inc. January 2008 - October 2010
CDS Global, Inc. January 2000 - January 2008
CDS Global, Inc. January 1991 - January 2000
Skills
Publishing, Call Center, Direct Marketing, Customer Acquisition, New Business Development, Marketing, Product Management, B2B, Strategic Partnerships, E-commerce, Solution Selling, Call Centers, CRM, Selling, Account Management, Team Management, Sales, Strategy, Email Marketing, Start-ups, Management, Vendor Management, Direct Mail, Contract Negotiation, Outsourcing, Business Development
Education
Grand View College 1984 — 1988
Journalism, Journalism, Advertising, 3.5 GPA
iQor September 2015 - Present
Caleris February 2015 - August 2015
Convergys January 2013 - December 2014
Convergys October 2010 - January 2013
CDS Global, Inc. January 2008 - October 2010
CDS Global, Inc. January 2000 - January 2008
CDS Global, Inc. January 1991 - January 2000
Skills
Publishing, Call Center, Direct Marketing, Customer Acquisition, New Business Development, Marketing, Product Management, B2B, Strategic Partnerships, E-commerce, Solution Selling, Call Centers, CRM, Selling, Account Management, Team Management, Sales, Strategy, Email Marketing, Start-ups, Management, Vendor Management, Direct Mail, Contract Negotiation, Outsourcing, Business Development
Education
Grand View College 1984 — 1988
Journalism, Journalism, Advertising, 3.5 GPA
Sophia Wagner Sophia Wagner's iQor Experience February 2013 - Present
Job Technical Support Agent at iQor
Industry Outsourcing/Offshoring
Experience
iQor February 2013 - Present
PFSweb July 2010 - November 2012
Regus February 2008 - December 2008
Skills
Call Centers, Customer Service, Technical Support, Computer Proficiency, Soft Skills, Outstanding..., Reliable, Pay Close Attention to..., Phone Etiquette, Team-oriented
Education
El Centro College 2009 — 2010
iQor February 2013 - Present
PFSweb July 2010 - November 2012
Regus February 2008 - December 2008
Skills
Call Centers, Customer Service, Technical Support, Computer Proficiency, Soft Skills, Outstanding..., Reliable, Pay Close Attention to..., Phone Etiquette, Team-oriented
Education
El Centro College 2009 — 2010
Adam Belben Adam Belben's iQor Experience May 2007 - May 2008
Job Decision Support Team Lead at Waterloo Wellington CCAC
Industry Telecommunications
Experience
Waterloo Wellington CCAC July 2015 - Present
Itsy Bitsy Kid's Shop September 2012 - Present
BlackBerry April 2012 - December 2014
Research In Motion October 2010 - March 2012
Research In Motion December 2008 - September 2010
Research In Motion May 2008 - December 2008
iQor May 2007 - May 2008
Skills
Analytics, Business Analysis, Telecommunications, Business Process, Process Improvement, Mobile Devices, Blackberry, SQL, Microsoft SQL Server, Oracle SQL Developer, BEx Reporting, HTML, jQuery, ASP, PHP, JavaScript, CSS, Crystal Reports, AJAX, Visual Basic, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Outlook
Education
Conestoga College 2000 — 2003
Computer Programmer / Analyst, Computer Programming, College
Waterloo Wellington CCAC July 2015 - Present
Itsy Bitsy Kid's Shop September 2012 - Present
BlackBerry April 2012 - December 2014
Research In Motion October 2010 - March 2012
Research In Motion December 2008 - September 2010
Research In Motion May 2008 - December 2008
iQor May 2007 - May 2008
Skills
Analytics, Business Analysis, Telecommunications, Business Process, Process Improvement, Mobile Devices, Blackberry, SQL, Microsoft SQL Server, Oracle SQL Developer, BEx Reporting, HTML, jQuery, ASP, PHP, JavaScript, CSS, Crystal Reports, AJAX, Visual Basic, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Project, Outlook
Education
Conestoga College 2000 — 2003
Computer Programmer / Analyst, Computer Programming, College
Felicia White's iQor Experience December 2008 - March 2011
Job Document Reviewer
Industry Nonprofit Organization Management
Experience
American Red Cross October 2011 - Present
iQor December 2008 - March 2011
Wachovia June 2002 - September 2003
First Union June 2000 - June 2002
Skills
Problem Solving, Communication, Teamwork, Computer Proficiency, Customer Service, Encoding, Typing, Public Speaking, Team Building, Leadership, Research, Microsoft Office
Education
Everest University-South Orlando 2012 — 2014
Associate's degree, Computer and Information Sciences, General
American Red Cross October 2011 - Present
iQor December 2008 - March 2011
Wachovia June 2002 - September 2003
First Union June 2000 - June 2002
Skills
Problem Solving, Communication, Teamwork, Computer Proficiency, Customer Service, Encoding, Typing, Public Speaking, Team Building, Leadership, Research, Microsoft Office
Education
Everest University-South Orlando 2012 — 2014
Associate's degree, Computer and Information Sciences, General
Troy Carroll's iQor Experience March 2008 - December 2008
Job Founder at flyordieNATION, Studio Assistant at Means Street Studios
Industry Media Production
Experience
flyordieNATION July 2013 - Present
Atlanta Entertainment Basketball League July 2014 - Present
Means Street Studios June 2014 - Present
DJ Drama May 2011 - Present
iQor March 2008 - December 2008
Skills
Social Media, Blogging, SEO, Social Media Marketing, E-commerce, Fashion, Marketing, Social Networking, Digital Marketing, Film Editing, Film Production, Production Assistance
Education
Georgia Perimeter College 2014 — 2015
Film Production/Marketing
Trident Technical College 2008 — 2010
Associate's Degree, Film/Radio Production
flyordieNATION July 2013 - Present
Atlanta Entertainment Basketball League July 2014 - Present
Means Street Studios June 2014 - Present
DJ Drama May 2011 - Present
iQor March 2008 - December 2008
Skills
Social Media, Blogging, SEO, Social Media Marketing, E-commerce, Fashion, Marketing, Social Networking, Digital Marketing, Film Editing, Film Production, Production Assistance
Education
Georgia Perimeter College 2014 — 2015
Film Production/Marketing
Trident Technical College 2008 — 2010
Associate's Degree, Film/Radio Production
Christopher Hendrich Christopher Hendrich's iQor Experience August 2015 - Present
Job Global Training Manager
Industry Information Technology and Services
Experience
iQor August 2015 - Present
iQor August 2013 - August 2015
Xerox August 2008 - April 2013
Altep, Inc. February 2005 - February 2008
Skills
Human Resources, Training, Recruiting, Onboarding, Training Delivery, Employee Training, Employee Relations, Process Improvement, Organizational..., Call Centers, Vendor Management, Instructor-led Training, Employee Benefits, Management, Team Building, Needs Analysis, Leadership Development, Instructional Design, HR Policies, Interviews, Coaching, Learning Management, SharePoint, Team Leadership, Captivate, Learning Management..., New Hire Orientations, Technical Support, Customer Service, Telecommunications, Customer Experience, Public Speaking, Business Process..., Conflict Resolution, Analysis, Leadership
Education
El Paso Community College 1991 — 1993
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
iQor August 2015 - Present
iQor August 2013 - August 2015
Xerox August 2008 - April 2013
Altep, Inc. February 2005 - February 2008
Skills
Human Resources, Training, Recruiting, Onboarding, Training Delivery, Employee Training, Employee Relations, Process Improvement, Organizational..., Call Centers, Vendor Management, Instructor-led Training, Employee Benefits, Management, Team Building, Needs Analysis, Leadership Development, Instructional Design, HR Policies, Interviews, Coaching, Learning Management, SharePoint, Team Leadership, Captivate, Learning Management..., New Hire Orientations, Technical Support, Customer Service, Telecommunications, Customer Experience, Public Speaking, Business Process..., Conflict Resolution, Analysis, Leadership
Education
El Paso Community College 1991 — 1993
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Kaylee Robertson Kaylee Robertson's iQor Experience July 2013 - Present
Job Customer Care Representative at iQor
Industry Outsourcing/Offshoring
Experience
iQor July 2013 - Present
Prairie Kitchen December 2012 - July 2013
K-Bar Cafe May 2008 - December 2012
Education
East Central University 2013 — 2015
Bachelor's degree, Accounting
Seminole State College 2011 — 2013
Associate of Science (AS), Accounting
iQor July 2013 - Present
Prairie Kitchen December 2012 - July 2013
K-Bar Cafe May 2008 - December 2012
Education
East Central University 2013 — 2015
Bachelor's degree, Accounting
Seminole State College 2011 — 2013
Associate of Science (AS), Accounting
Chris Schwall Chris Schwall's iQor Experience March 2014 - Present
Job Supply Chain Development Manager at iQor AMS
Industry Electrical/Electronic Manufacturing
Experience
iQor March 2014 - Present
Jabil March 2012 - March 2014
Jabil June 2010 - March 2012
Jabil May 2006 - June 2010
Darden October 2000 - April 2006
BSI Media Services Group June 1999 - September 2000
Skills
Continuous Improvement, Manufacturing, MRP, Negotiation, Materials Management, Electronics, Lean Manufacturing, Procurement, Supply Management, Supply Chain, Management, Kaizen, Supply Chain Management, Operations Management, Production Planning, Cross-functional Team...
Education
University of Tennessee-Knoxville 1997 — 1999
Bachelor of Science in Communications, Advertising
Dalton State College 1994 — 1996
General Studies - Transfer
iQor March 2014 - Present
Jabil March 2012 - March 2014
Jabil June 2010 - March 2012
Jabil May 2006 - June 2010
Darden October 2000 - April 2006
BSI Media Services Group June 1999 - September 2000
Skills
Continuous Improvement, Manufacturing, MRP, Negotiation, Materials Management, Electronics, Lean Manufacturing, Procurement, Supply Management, Supply Chain, Management, Kaizen, Supply Chain Management, Operations Management, Production Planning, Cross-functional Team...
Education
University of Tennessee-Knoxville 1997 — 1999
Bachelor of Science in Communications, Advertising
Dalton State College 1994 — 1996
General Studies - Transfer
Nancy Britton's iQor Experience April 2012 - August 2013
Job Senior Account Representative at Credit Control, LLC.
Industry Financial Services
Experience
Credit Control, LLC. August 2013 - Present
iQor April 2012 - August 2013
Skills
Proficient in Microsoft..., Ability to work well..., Extremely self..., Ability to learn new..., Organized, pays great..., Extremely proficient in..., Excellent written,..., Volunteer with Mentors..., Volunteer with...
Education
Globe University-Woodbury 2011 — 2013
Bachelor of Science (BS), Criminal Justice
Credit Control, LLC. August 2013 - Present
iQor April 2012 - August 2013
Skills
Proficient in Microsoft..., Ability to work well..., Extremely self..., Ability to learn new..., Organized, pays great..., Extremely proficient in..., Excellent written,..., Volunteer with Mentors..., Volunteer with...
Education
Globe University-Woodbury 2011 — 2013
Bachelor of Science (BS), Criminal Justice
Ian McCanless's iQor Experience November 2005 - December 2009
Job Training Content Specialist at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable May 2013 - Present
Time Warner Cable October 2010 - May 2013
Dish Network January 2010 - October 2010
iQor November 2005 - December 2009
NCO Group September 2000 - November 2005
Skills
Employee Training, Training, Call Center, Instructional Design, Call Centers, Coaching, Instructor-led Training, Training Delivery, Customer Service, Telecommunications, Leadership, Content Development, Training Facilitation, Human Resources, Onboarding, Change Management, Team Building, Customer Retention, Team Leadership, Customer Satisfaction
Education
Guilford Technical Community College 1999 — 2001
Communication, General
North Carolina State University 1995 — 1996
Business/Corporate Communications
Time Warner Cable May 2013 - Present
Time Warner Cable October 2010 - May 2013
Dish Network January 2010 - October 2010
iQor November 2005 - December 2009
NCO Group September 2000 - November 2005
Skills
Employee Training, Training, Call Center, Instructional Design, Call Centers, Coaching, Instructor-led Training, Training Delivery, Customer Service, Telecommunications, Leadership, Content Development, Training Facilitation, Human Resources, Onboarding, Change Management, Team Building, Customer Retention, Team Leadership, Customer Satisfaction
Education
Guilford Technical Community College 1999 — 2001
Communication, General
North Carolina State University 1995 — 1996
Business/Corporate Communications
Namita Gupta Namita Gupta's iQor Experience July 2013 - Present
Job AVP, Talent Acquisition at iQor
Industry Human Resources
Experience
iQor July 2013 - Present
Bharti Airtel Limited October 2009 - July 2012
GE Money July 2005 - October 2009
Global Vantedge 2003 - 2005
HeroITES January 2002 - December 2003
Skills
Team Management, Service Delivery, MIS, Call Center, Vendor Management, BPO, Leadership, Customer Satisfaction, Call Centers, Employee Engagement, Workforce Management, Offshoring, Relationship Management, Performance Appraisal, Transition Management, Talent Acquisition, Process Improvement, Performance Management, Process Management, CRM, Operations Management, Business Process..., Recruiting, Program Management, Resource Management, Business Analysis, Credit Cards, Outsourcing, Change Management, Sla, Management, Business Development
Education
Institute of Business Studies 2000 — 2002
PGDBM
Delhi University 1997 — 2000
B.Com(H), Commerce
iQor July 2013 - Present
Bharti Airtel Limited October 2009 - July 2012
GE Money July 2005 - October 2009
Global Vantedge 2003 - 2005
HeroITES January 2002 - December 2003
Skills
Team Management, Service Delivery, MIS, Call Center, Vendor Management, BPO, Leadership, Customer Satisfaction, Call Centers, Employee Engagement, Workforce Management, Offshoring, Relationship Management, Performance Appraisal, Transition Management, Talent Acquisition, Process Improvement, Performance Management, Process Management, CRM, Operations Management, Business Process..., Recruiting, Program Management, Resource Management, Business Analysis, Credit Cards, Outsourcing, Change Management, Sla, Management, Business Development
Education
Institute of Business Studies 2000 — 2002
PGDBM
Delhi University 1997 — 2000
B.Com(H), Commerce
Lauren Gary Lauren Gary's iQor Experience June 2009 - August 2009
Job Retail Professional
Industry Retail
Experience
Target November 2012 - December 2012
West Corporation Revenue Generation May 2010 - August 2012
SMG February 2006 - February 2012
iQor June 2009 - August 2009
Community Access Inc February 2008 - March 2009
Walmart October 2005 - October 2007
Skills
Typing Speed: 230 Words..., •Accounting Software..., •Database Software..., •Data Entry Terminal..., •EMail Software..., •Graphics or Drawing..., •Internet Browser..., •Peripheral Devices..., •Personal Computers, •Presentation Software..., •Spreadsheet Software...
Education
Lamar State College-Port Arthur 2010 — 2012
Dillard University 2005 — 2006
Target November 2012 - December 2012
West Corporation Revenue Generation May 2010 - August 2012
SMG February 2006 - February 2012
iQor June 2009 - August 2009
Community Access Inc February 2008 - March 2009
Walmart October 2005 - October 2007
Skills
Typing Speed: 230 Words..., •Accounting Software..., •Database Software..., •Data Entry Terminal..., •EMail Software..., •Graphics or Drawing..., •Internet Browser..., •Peripheral Devices..., •Personal Computers, •Presentation Software..., •Spreadsheet Software...
Education
Lamar State College-Port Arthur 2010 — 2012
Dillard University 2005 — 2006
Maribel DeLeon Maribel DeLeon's iQor Experience January 2013 - Present
Job VP, Client Project Management
Industry Outsourcing/Offshoring
Experience
iQor January 2013 - Present
Cyber City Teleservices January 2004 - December 2012
Cyber City Teleservices December 2001 - March 2004
Voyant Corporation October 2000 - October 2001
Skills
Call Center, Workforce Management, Contact Management, Contact Centers, Call Center Development, Call Centers, Vendor Management, BPO, Telemarketing, Outsourcing, Offshoring, CRM, Customer Experience, Inbound Marketing, Management, Customer Satisfaction, Leadership, Operations Management, Process Improvement
Education
Felician College 1990 — 1994
BS, History
iQor January 2013 - Present
Cyber City Teleservices January 2004 - December 2012
Cyber City Teleservices December 2001 - March 2004
Voyant Corporation October 2000 - October 2001
Skills
Call Center, Workforce Management, Contact Management, Contact Centers, Call Center Development, Call Centers, Vendor Management, BPO, Telemarketing, Outsourcing, Offshoring, CRM, Customer Experience, Inbound Marketing, Management, Customer Satisfaction, Leadership, Operations Management, Process Improvement
Education
Felician College 1990 — 1994
BS, History
Misbah Anwar Misbah Anwar's iQor Experience September 2012 - December 2012
Job Reporting/Data Analyst at Knewsales Group
Industry Marketing and Advertising
Experience
Pareto May 2013 - August 2013
iQor September 2012 - December 2012
Gulf Compressor Co.Ltd February 2009 - January 2012
United Bank Limited December 2007 - January 2009
Gulf Compressor Co.Ltd March 2005 - October 2007
Skills
Banking, Credit, Relationship Management, Credit Cards, Credit Analysis, Business Analysis, Financial Analysis, Accounts Payable, Accounts Receivable, Account Management, Business Development, Customer Service, Vendor Management, Logistics, Collections, Advertising, SPSS, Access, Market Research, Team Leadership, Social Media Marketing, Strategic Planning, Pricing Strategy, Teamwork, Marketing Research, Data Analysis, CRM, Business Strategy, Management, Marketing, Team Management, Time Management, Business Planning, Negotiation, Customer Retention
Education
George Brown College 2013 — 2013
Post Graduate Certificate, Strategic Relationship Marketing
Acces Employment
Mountain State Univesity 1999 — 2003
Bachelor of Science, Business Administration
Pareto May 2013 - August 2013
iQor September 2012 - December 2012
Gulf Compressor Co.Ltd February 2009 - January 2012
United Bank Limited December 2007 - January 2009
Gulf Compressor Co.Ltd March 2005 - October 2007
Skills
Banking, Credit, Relationship Management, Credit Cards, Credit Analysis, Business Analysis, Financial Analysis, Accounts Payable, Accounts Receivable, Account Management, Business Development, Customer Service, Vendor Management, Logistics, Collections, Advertising, SPSS, Access, Market Research, Team Leadership, Social Media Marketing, Strategic Planning, Pricing Strategy, Teamwork, Marketing Research, Data Analysis, CRM, Business Strategy, Management, Marketing, Team Management, Time Management, Business Planning, Negotiation, Customer Retention
Education
George Brown College 2013 — 2013
Post Graduate Certificate, Strategic Relationship Marketing
Acces Employment
Mountain State Univesity 1999 — 2003
Bachelor of Science, Business Administration
Manashia Smalls Manashia Smalls's iQor Experience October 2007 - September 2009
Job server at joes crab shack
Industry Consumer Services
Experience
joes crab shack June 2011 - Present
iQor October 2007 - September 2009
Education
Fayetteville Technical Community College 2010 — 2010
Associate of Arts (AA), General Studies
joes crab shack June 2011 - Present
iQor October 2007 - September 2009
Education
Fayetteville Technical Community College 2010 — 2010
Associate of Arts (AA), General Studies
Anita Petersen's iQor Experience May 2014 - Present
Job Program Manager/Site Supervisor at iQor
Industry Financial Services
Experience
iQor May 2014 - Present
iQor May 2012 - May 2014
iQor August 2006 - May 2012
Wheel City Auto Sales June 2003 - August 2006
Dan Nelson Automotive Group September 2001 - June 2003
Skills
Credit, Credit Risk, Call Center, Performance Reporting, Excel, Word, PowerPoint, Competitive Analysis, Data Analysis, Project Management, Microsoft Excel, Team Building, Collections, Customer Satisfaction, Management, Process Improvement, Call Centers, Microsoft Word, Finance, Risk Management, Vendor Management, Outsourcing, BPO
Education
Hastings College 1996 — 2000
BA, Business Administration
iQor May 2014 - Present
iQor May 2012 - May 2014
iQor August 2006 - May 2012
Wheel City Auto Sales June 2003 - August 2006
Dan Nelson Automotive Group September 2001 - June 2003
Skills
Credit, Credit Risk, Call Center, Performance Reporting, Excel, Word, PowerPoint, Competitive Analysis, Data Analysis, Project Management, Microsoft Excel, Team Building, Collections, Customer Satisfaction, Management, Process Improvement, Call Centers, Microsoft Word, Finance, Risk Management, Vendor Management, Outsourcing, BPO
Education
Hastings College 1996 — 2000
BA, Business Administration
BJ Foulk, MBA BJ Foulk, MBA's iQor Experience August 2011 - December 2011
Job Customer Contact Center Trainer at SafeAuto Insurance Company
Industry Insurance
Experience
SafeAuto Insurance Company May 2013 - Present
iQor August 2011 - December 2011
Community Choice Financial June 2010 - August 2011
Kaplan College March 2010 - July 2010
Discover Financial Services June 2003 - December 2009
Skills
Interviews, Leadership, Coaching, Training, Management, Call Centers, Phone Etiquette, Collections, Dispute Resolution, Customer Satisfaction, Human Resources, Sales, Customer Service, Software Documentation, Strategy, Process Improvement, Team Building, Performance Management, Financial Services, Microsoft Office
Education
Franklin University
Master of Business Administration, General
DeVry University
Bachelor of Technical Management
Technology Education College
Associate of Accounting
SafeAuto Insurance Company May 2013 - Present
iQor August 2011 - December 2011
Community Choice Financial June 2010 - August 2011
Kaplan College March 2010 - July 2010
Discover Financial Services June 2003 - December 2009
Skills
Interviews, Leadership, Coaching, Training, Management, Call Centers, Phone Etiquette, Collections, Dispute Resolution, Customer Satisfaction, Human Resources, Sales, Customer Service, Software Documentation, Strategy, Process Improvement, Team Building, Performance Management, Financial Services, Microsoft Office
Education
Franklin University
Master of Business Administration, General
DeVry University
Bachelor of Technical Management
Technology Education College
Associate of Accounting
Daniel Street Daniel Street's iQor Experience April 2011 - May 2013
Job Account Executive at FINEdc
Industry Marketing and Advertising
Experience
FINEdc January 2015 - Present
ADT October 2014 - January 2015
Alliance Data December 2013 - October 2014
A1 Tactical Protection Services May 2013 - November 2013
iQor April 2011 - May 2013
iQor January 2010 - April 2011
NCO Financial Systems June 2006 - January 2010
Skills
Call Centers, Training, Customer Satisfaction, Project Management, Coaching, Operations Management, Employee Training, Team Building, Sales, Microsoft Excel, Microsoft Word, Skip Tracing, Vendor Management, Microsoft Office, Reporting & Analysis, Student Loans, Loans, Program Management, Interviews, Performance Management, Outsourcing, Leadership, Time Management, BPO, Recruiting, Risk Management, Face to Face Sales, People Skills, People Development, Motivation, Collections, Face to Face..., Customer Service, Management, CRM, Account Management, Customer Retention, Customer Experience, Team Leadership, Process Improvement, Strategic Planning, Employee Relations, Policy, Negotiation, Business Analysis, Public Speaking, New Business Development, Credit, Marketing, Social Networking
Education
Eastland-Fairfield Career and Technical Schools 1998 — 1999
Law Enforcement
Groveport Madison High School 1995 — 1999
FINEdc January 2015 - Present
ADT October 2014 - January 2015
Alliance Data December 2013 - October 2014
A1 Tactical Protection Services May 2013 - November 2013
iQor April 2011 - May 2013
iQor January 2010 - April 2011
NCO Financial Systems June 2006 - January 2010
Skills
Call Centers, Training, Customer Satisfaction, Project Management, Coaching, Operations Management, Employee Training, Team Building, Sales, Microsoft Excel, Microsoft Word, Skip Tracing, Vendor Management, Microsoft Office, Reporting & Analysis, Student Loans, Loans, Program Management, Interviews, Performance Management, Outsourcing, Leadership, Time Management, BPO, Recruiting, Risk Management, Face to Face Sales, People Skills, People Development, Motivation, Collections, Face to Face..., Customer Service, Management, CRM, Account Management, Customer Retention, Customer Experience, Team Leadership, Process Improvement, Strategic Planning, Employee Relations, Policy, Negotiation, Business Analysis, Public Speaking, New Business Development, Credit, Marketing, Social Networking
Education
Eastland-Fairfield Career and Technical Schools 1998 — 1999
Law Enforcement
Groveport Madison High School 1995 — 1999
Brandi Malone Brandi Malone's iQor Experience November 2008 - December 2009
Job Retention Representive at Charter Communications
Industry Telecommunications
Experience
Charter Communications July 2013 - Present
Booking.com April 2013 - July 2013
Aon Hewitt August 2012 - February 2013
Onstar-Convergys November 2010 - May 2012
Lori's Gifts January 2010 - July 2010
iQor November 2008 - December 2009
Ashley Stewart May 2008 - November 2008
Skills
Customer Service and..., Communication Skills, Professional Phone..., Computer Network...
Education
Grand Rapids Community College 2005 — 2007
Fashion Merchandising/Marketing
Lincoln University in Jefferson City, Missouri 2003 — 2004
Business Administration and Management, General
Charter Communications July 2013 - Present
Booking.com April 2013 - July 2013
Aon Hewitt August 2012 - February 2013
Onstar-Convergys November 2010 - May 2012
Lori's Gifts January 2010 - July 2010
iQor November 2008 - December 2009
Ashley Stewart May 2008 - November 2008
Skills
Customer Service and..., Communication Skills, Professional Phone..., Computer Network...
Education
Grand Rapids Community College 2005 — 2007
Fashion Merchandising/Marketing
Lincoln University in Jefferson City, Missouri 2003 — 2004
Business Administration and Management, General
Orsolya Vegvari Orsolya Vegvari's iQor Experience February 2015 - Present
Job Business Development Director at iQor Aftermarket Services
Industry Logistics and Supply Chain
Experience
iQor February 2015 - Present
Exertis Supply Chain Services December 2012 - January 2015
ModusLink June 2007 - November 2012
. September 1990 - May 2007
Skills
Supply Chain, Solution Selling, Supply Chain Management, Start-ups, Negotiation, Business Strategy, New Business Development, Contract Negotiation, Cross-functional Team..., Sales Management, Key Account Management, Product Development, Management, Pricing, Procurement, Product Management, Logistics, Operations Management, Sales, Project Management, FMCG, International Sales, Outsourcing, Supply Chain..., Selling, Business Development, Strategy, Supply Management, International Business, Account Management
Education
Miskolci Egyetem 2013 — 2018
Juris Doctor (J.D.), International Law and Legal Studies, Master in Law
Szent István Egyetem 1994 — 1998
Bachelor’s Degree, Economics
Cranfield School of Management
Supply Chain Management
iQor February 2015 - Present
Exertis Supply Chain Services December 2012 - January 2015
ModusLink June 2007 - November 2012
. September 1990 - May 2007
Skills
Supply Chain, Solution Selling, Supply Chain Management, Start-ups, Negotiation, Business Strategy, New Business Development, Contract Negotiation, Cross-functional Team..., Sales Management, Key Account Management, Product Development, Management, Pricing, Procurement, Product Management, Logistics, Operations Management, Sales, Project Management, FMCG, International Sales, Outsourcing, Supply Chain..., Selling, Business Development, Strategy, Supply Management, International Business, Account Management
Education
Miskolci Egyetem 2013 — 2018
Juris Doctor (J.D.), International Law and Legal Studies, Master in Law
Szent István Egyetem 1994 — 1998
Bachelor’s Degree, Economics
Cranfield School of Management
Supply Chain Management
aasen bloedoorn aasen bloedoorn's iQor Experience January 2010 - August 2010
Job Director of Sales and Marketing at Studio18
Industry Music
Experience
Studio18 April 2015 - Present
King Court Productions January 2014 - Present
Studio18 April 2014 - Present
Vindicate Media February 2013 - Present
RAW:natural born artists April 2014 - April 2014
sahpreem king 2013 - 2014
Mega Entertainment January 2012 - August 2013
iQor January 2010 - August 2010
Skills
Audio Engineering, Music Production, Recording, Studio Recording, Sound Design, Music, Pro Tools, Sound, Live Sound, Audio Post Production, Audio Editing, Songwriting, Logic Pro, Sound Editing, Composition, Music Theory, MIDI, Professional Audio, Live Recording, Entertainment, Bass, Original Music, FOH, Sound Mixing, Cubase, Field Recording, Live Events, Keyboards, Musicians, Mastering, Music Education, Singing, Microsoft Office, Social Media, Multimedia, Music Industry, Reason
Education
Full Sail University 2007 — 2013
Studio18 April 2015 - Present
King Court Productions January 2014 - Present
Studio18 April 2014 - Present
Vindicate Media February 2013 - Present
RAW:natural born artists April 2014 - April 2014
sahpreem king 2013 - 2014
Mega Entertainment January 2012 - August 2013
iQor January 2010 - August 2010
Skills
Audio Engineering, Music Production, Recording, Studio Recording, Sound Design, Music, Pro Tools, Sound, Live Sound, Audio Post Production, Audio Editing, Songwriting, Logic Pro, Sound Editing, Composition, Music Theory, MIDI, Professional Audio, Live Recording, Entertainment, Bass, Original Music, FOH, Sound Mixing, Cubase, Field Recording, Live Events, Keyboards, Musicians, Mastering, Music Education, Singing, Microsoft Office, Social Media, Multimedia, Music Industry, Reason
Education
Full Sail University 2007 — 2013
Canzetta Gailliard Canzetta Gailliard's iQor Experience January 2011 - August 2011
Job Military Professional
Industry Military
Experience
Army National Guard 2009 - Present
iQor January 2011 - August 2011
KFC (B) Sdn Bhd April 2006 - July 2007
Skills
Customer Service, Cashiering, Office Administration, Up-selling, Military Experience, Military Training, Weapons Handling, Form Filling, Microsoft Office, Computer Proficiency, Call Centers, Fast Food, Microsoft Excel, Fast-paced
Education
Francis Marion University 2007 — 2010
Hanaha High School 2003 — 2007
High School Diploma
Army National Guard 2009 - Present
iQor January 2011 - August 2011
KFC (B) Sdn Bhd April 2006 - July 2007
Skills
Customer Service, Cashiering, Office Administration, Up-selling, Military Experience, Military Training, Weapons Handling, Form Filling, Microsoft Office, Computer Proficiency, Call Centers, Fast Food, Microsoft Excel, Fast-paced
Education
Francis Marion University 2007 — 2010
Hanaha High School 2003 — 2007
High School Diploma
Amanda Farquharson Amanda Farquharson's iQor Experience July 2013 - May 2014
Job Enrollment Advisor at Bisk Education
Industry Education Management
Experience
Bisk Education September 2014 - Present
iQor July 2013 - May 2014
M.A.K Insurance Group May 2012 - June 2013
Skills
Leadership, Customer Service, Management, Marketing, Project Management, Sales, PowerPoint, Strategic Planning, Research, Microsoft Excel, Microsoft Word, Lean Six Sigma, CRM, Account Management, Team Building, Business Analysis, Microsoft Office, Public Speaking, Editing, Coaching, Leadership Development, Program Management, Social Media
Education
Saint Leo University
Master of Business Administration (M.B.A.), 4.0
Florida A&M University
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Bisk Education September 2014 - Present
iQor July 2013 - May 2014
M.A.K Insurance Group May 2012 - June 2013
Skills
Leadership, Customer Service, Management, Marketing, Project Management, Sales, PowerPoint, Strategic Planning, Research, Microsoft Excel, Microsoft Word, Lean Six Sigma, CRM, Account Management, Team Building, Business Analysis, Microsoft Office, Public Speaking, Editing, Coaching, Leadership Development, Program Management, Social Media
Education
Saint Leo University
Master of Business Administration (M.B.A.), 4.0
Florida A&M University
Bachelor of Science (BS), Cell/Cellular and Molecular Biology
Kendra Drayton Kendra Drayton's iQor Experience June 2009 - August 2009
Job Human Resources Professional
Industry Human Resources
Experience
Spherion July 2011 - November 2011
Spherion July 2011 - November 2011
Fayetteville State University September 2008 - May 2011
iQor June 2009 - August 2009
Education
Fayetteville State University 2007 — 2011
BS, Psychology
Fayetteville State University
Bachelors of Science, Psychology
Spherion July 2011 - November 2011
Spherion July 2011 - November 2011
Fayetteville State University September 2008 - May 2011
iQor June 2009 - August 2009
Education
Fayetteville State University 2007 — 2011
BS, Psychology
Fayetteville State University
Bachelors of Science, Psychology
Katharine Sophia Plunkett Katharine Sophia Plunkett's iQor Experience January 2014 - August 2014
Job at
Industry Hospitality
Experience
Epic Spa and Wellness June 2011 - Present
iQor January 2014 - August 2014
European Wax Center May 2012 - May 2012
Dermalogica 2010 - 2012
Nordstrom June 2011 - October 2011
JCPenney June 2009 - August 2011
Experian Consumer Direct June 2009 - July 2011
Mama Mia's Pizzaria May 2008 - November 2008
Wells Fargo Bank September 1998 - February 2008
Skills
Facials, Waxing, Eyelash Tabbing, Skin Care, Wellness, Spa, Customer Service, Retail, Sales Management, Team Building, Microdermabrasion, Chemical Peels, Therapeutic Massage, Skin, Acne, Cosmetics, Sales
Education
Ogle Hair Skin Nails 2011 — 2012
Licensed Operator, Cosmetology
ITS Beauty Academy 2010 — 2011
Licensed Esthetician, Esthetics
ABC Bartending School 2009 — 2009
Certificate, Bartender
Diablo Valley College 1997 — 1999
General Education
Epic Spa and Wellness June 2011 - Present
iQor January 2014 - August 2014
European Wax Center May 2012 - May 2012
Dermalogica 2010 - 2012
Nordstrom June 2011 - October 2011
JCPenney June 2009 - August 2011
Experian Consumer Direct June 2009 - July 2011
Mama Mia's Pizzaria May 2008 - November 2008
Wells Fargo Bank September 1998 - February 2008
Skills
Facials, Waxing, Eyelash Tabbing, Skin Care, Wellness, Spa, Customer Service, Retail, Sales Management, Team Building, Microdermabrasion, Chemical Peels, Therapeutic Massage, Skin, Acne, Cosmetics, Sales
Education
Ogle Hair Skin Nails 2011 — 2012
Licensed Operator, Cosmetology
ITS Beauty Academy 2010 — 2011
Licensed Esthetician, Esthetics
ABC Bartending School 2009 — 2009
Certificate, Bartender
Diablo Valley College 1997 — 1999
General Education
Vishal Chhabra Vishal Chhabra's iQor Experience July 2010 - December 2011
Job Credit Risk Manager, VP at Citizens Bank
Industry Financial Services
Experience
Citizens Financial Group, Inc. September 2014 - Present
RBS Citizens Financial Group, Inc. April 2013 - August 2014
RBS Citizens Financial Group, Inc. December 2011 - March 2013
iQor July 2010 - December 2011
iQor India Services Pvt Ltd December 2007 - June 2010
GENPACT LLC April 2005 - November 2007
vCustomer July 2004 - April 2005
Skills
SAS, SQL Server, Stata, Angoss Knowledge Seeker, Analytics, Predictive Analytics, Predictive Modeling, Business Objects, Segmentation, Data Analysis, Data Mining, SAS programming, Strategy, Credit Risk, Statistical Modeling, Forecasting, Logistic Regression, Business Analytics, Time Series Analysis, Microsoft Excel, SAS E-Miner, Quantitative Analytics, Customer Analysis, Risk Analytics, Marketing Analytics, Analysis, SAS Programming
Education
Department of Operational Research - Delhi University 2004 — 2006
M.Phil., Operational Research
Hans raj College, Delhi University 2002 — 2004
M.Sc., Operational Research
Citizens Financial Group, Inc. September 2014 - Present
RBS Citizens Financial Group, Inc. April 2013 - August 2014
RBS Citizens Financial Group, Inc. December 2011 - March 2013
iQor July 2010 - December 2011
iQor India Services Pvt Ltd December 2007 - June 2010
GENPACT LLC April 2005 - November 2007
vCustomer July 2004 - April 2005
Skills
SAS, SQL Server, Stata, Angoss Knowledge Seeker, Analytics, Predictive Analytics, Predictive Modeling, Business Objects, Segmentation, Data Analysis, Data Mining, SAS programming, Strategy, Credit Risk, Statistical Modeling, Forecasting, Logistic Regression, Business Analytics, Time Series Analysis, Microsoft Excel, SAS E-Miner, Quantitative Analytics, Customer Analysis, Risk Analytics, Marketing Analytics, Analysis, SAS Programming
Education
Department of Operational Research - Delhi University 2004 — 2006
M.Phil., Operational Research
Hans raj College, Delhi University 2002 — 2004
M.Sc., Operational Research
Anders Christofferson's iQor Experience 2006 - 2006
Job Case Team Leader at Bain & Company
Industry Management Consulting
Experience
Bain & Company October 2013 - Present
Harvard Business School August 2011 - May 2013
Bain & Company June 2012 - August 2012
Huntsman Gay Global Capital April 2011 - June 2011
DaVita August 2008 - May 2011
National Geographic Society 2006 - 2007
iQor 2006 - 2006
Skills
Financial Modeling, Financial Analysis, Business Strategy, Strategic Planning, Data Analysis, Strategy, Cross-functional Team..., Microsoft Excel, Business Development, Analytics, Market Research, Budgets, Process Improvement, Competitive Analysis, Analysis, Management Consulting
Education
Harvard Business School 2011 — 2013
MBA, General Management
The George Washington University 2004 — 2008
BBA, Business, Marketing Cum Laude
Bain & Company October 2013 - Present
Harvard Business School August 2011 - May 2013
Bain & Company June 2012 - August 2012
Huntsman Gay Global Capital April 2011 - June 2011
DaVita August 2008 - May 2011
National Geographic Society 2006 - 2007
iQor 2006 - 2006
Skills
Financial Modeling, Financial Analysis, Business Strategy, Strategic Planning, Data Analysis, Strategy, Cross-functional Team..., Microsoft Excel, Business Development, Analytics, Market Research, Budgets, Process Improvement, Competitive Analysis, Analysis, Management Consulting
Education
Harvard Business School 2011 — 2013
MBA, General Management
The George Washington University 2004 — 2008
BBA, Business, Marketing Cum Laude
Alex Goldstein's iQor Experience December 2010 - Present
Job VP Technology / Product Development Manager
Industry Computer Software
Experience
iQor December 2010 - Present
Google February 2010 - December 2010
Globant S.A. September 2007 - December 2010
Estrategias en Accion August 2007 - September 2007
Inworx S.A. April 2006 - November 2006
Skills
Java, JavaScript, C++, Scrum, Hadoop, MapReduce, Hive, Sqoop, Mahout, RHadoop, NoSQL, Oozie, Cassandra, HBase, BigTable, Relational Databases, Ruby on Rails, Python, GWT, Spring, Struts, Hibernate, JSP, Open Source, AJAX, Design Patterns, Agile Project Management, JavaScript Frameworks, Guice, Maven, Software Project..., Software Design, Selenium, Pig, Software Development, Spring Framework
Education
Universidad Argentina de la Empresa 2004 — 2008
Master of Science (MSc), Computer Engineering
Dublin Institute of Technology 2007 — 2007
Bs Computer Science, Mobile Robotics, Games Programming, Data Comunications, Web Development
Universidad Argentina de la Empresa 2004 — 2007
BS Computer Science, Computer Science
Instituto Tecnológico de Buenos Aires 2001 — 2004
Ingenieria Informatica, Computer, Software, Physics, Science
Escuela Escocesa San Andres 1987 — 2000
Bilingual Bachelor and IB Diploma (International Baccalaureate)
iQor December 2010 - Present
Google February 2010 - December 2010
Globant S.A. September 2007 - December 2010
Estrategias en Accion August 2007 - September 2007
Inworx S.A. April 2006 - November 2006
Skills
Java, JavaScript, C++, Scrum, Hadoop, MapReduce, Hive, Sqoop, Mahout, RHadoop, NoSQL, Oozie, Cassandra, HBase, BigTable, Relational Databases, Ruby on Rails, Python, GWT, Spring, Struts, Hibernate, JSP, Open Source, AJAX, Design Patterns, Agile Project Management, JavaScript Frameworks, Guice, Maven, Software Project..., Software Design, Selenium, Pig, Software Development, Spring Framework
Education
Universidad Argentina de la Empresa 2004 — 2008
Master of Science (MSc), Computer Engineering
Dublin Institute of Technology 2007 — 2007
Bs Computer Science, Mobile Robotics, Games Programming, Data Comunications, Web Development
Universidad Argentina de la Empresa 2004 — 2007
BS Computer Science, Computer Science
Instituto Tecnológico de Buenos Aires 2001 — 2004
Ingenieria Informatica, Computer, Software, Physics, Science
Escuela Escocesa San Andres 1987 — 2000
Bilingual Bachelor and IB Diploma (International Baccalaureate)
Amber Goins's iQor Experience April 2012 - February 2013
Job Loan Specialist at PNC
Industry Industrial Automation
Experience
PNC January 2014 - Present
Safe Auto April 2013 - December 2013
iQor April 2012 - February 2013
Arden B October 2009 - December 2011
Costume Specialties August 2005 - January 2010
Skills
Account Management, Product Development, Sales Operations, Customer Service, Technical Support, Office Administration, Supervisory Skills, Visual Merchandising, Product Ordering, Web Services, Loan Servicing, Certificates of Deposit, Savings, Insurance
Education
Franklin University 2014 — 2016
PNC January 2014 - Present
Safe Auto April 2013 - December 2013
iQor April 2012 - February 2013
Arden B October 2009 - December 2011
Costume Specialties August 2005 - January 2010
Skills
Account Management, Product Development, Sales Operations, Customer Service, Technical Support, Office Administration, Supervisory Skills, Visual Merchandising, Product Ordering, Web Services, Loan Servicing, Certificates of Deposit, Savings, Insurance
Education
Franklin University 2014 — 2016
Artem Kolomytsev's iQor Experience March 2011 - February 2012
Job 2016 MBA Candidate Marketing and Brand Management
Industry Marketing and Advertising
Experience
Fisher-Price June 2015 - August 2015
Aprel Advertising Agency February 2013 - June 2014
Learn English Easily April 2012 - June 2014
KPMG September 2012 - January 2013
iQor March 2011 - February 2012
Skills
Marketing Strategy, Financial Analysis, Marketing, Budgets, Market Research, Marketing Management, Marketing Communications, Teaching English as a..., Business English, Media Buying, IT Procurement, Outdoor Advertising, Advertising, Advertising Research, Account Management, Strategy, Microsoft Office
Education
William E. Simon School of Business
Master of Business Administration (M.B.A.), Marketing
Dickinson College 2006 — 2010
Bachelor of Arts, International Business and Management
Fisher-Price June 2015 - August 2015
Aprel Advertising Agency February 2013 - June 2014
Learn English Easily April 2012 - June 2014
KPMG September 2012 - January 2013
iQor March 2011 - February 2012
Skills
Marketing Strategy, Financial Analysis, Marketing, Budgets, Market Research, Marketing Management, Marketing Communications, Teaching English as a..., Business English, Media Buying, IT Procurement, Outdoor Advertising, Advertising, Advertising Research, Account Management, Strategy, Microsoft Office
Education
William E. Simon School of Business
Master of Business Administration (M.B.A.), Marketing
Dickinson College 2006 — 2010
Bachelor of Arts, International Business and Management
Lesley McCandless Lesley McCandless's iQor Experience November 2011 - July 2012
Job Complaint Specialist II with focus on Quality and Regulatory Compliance with medical devices.
Industry Pharmaceuticals
Experience
MAETRICS May 2013 - December 2014
Abbott July 2012 - December 2012
iQor November 2011 - July 2012
American Health Packaging January 2011 - April 2011
American Health Packaging July 2010 - January 2011
Praxis Packaging - Sixarp, LLC December 2009 - February 2010
Praxis Packaging - Sixarp, LLC July 2009 - November 2009
Boehringer Ingelheim Roxane, Inc. July 2005 - February 2009
Boehringer Ingelheim Roxane, Inc. January 1999 - July 2005
Boehringer Ingelheim Roxane, Inc March 1996 - January 1999
Skills
Quality Assurance, Software Documentation, GMP, Training, Management, Validation, SAP, Leadership, Sop, Team Leadership, FDA, Program Management, Human Resources, Budgets, Time Management, Root Cause Analysis, Payroll, Business Intelligence, Teamwork, Quality Control, Pharmaceutical Industry, Six Sigma, Process Improvement, Marketing Strategy, Customer Service, Troubleshooting, Project Management, Quality System, Access, Cross-functional Team..., Manufacturing, Auditing, Team Building, Vendor Management, SOP
Education
Franklin University 2008 — 2016
Business Administration and Human Resources, Minor in Marketing
Ohio Dominican University 2005 — 2007
Associates of Science, Business
MAETRICS May 2013 - December 2014
Abbott July 2012 - December 2012
iQor November 2011 - July 2012
American Health Packaging January 2011 - April 2011
American Health Packaging July 2010 - January 2011
Praxis Packaging - Sixarp, LLC December 2009 - February 2010
Praxis Packaging - Sixarp, LLC July 2009 - November 2009
Boehringer Ingelheim Roxane, Inc. July 2005 - February 2009
Boehringer Ingelheim Roxane, Inc. January 1999 - July 2005
Boehringer Ingelheim Roxane, Inc March 1996 - January 1999
Skills
Quality Assurance, Software Documentation, GMP, Training, Management, Validation, SAP, Leadership, Sop, Team Leadership, FDA, Program Management, Human Resources, Budgets, Time Management, Root Cause Analysis, Payroll, Business Intelligence, Teamwork, Quality Control, Pharmaceutical Industry, Six Sigma, Process Improvement, Marketing Strategy, Customer Service, Troubleshooting, Project Management, Quality System, Access, Cross-functional Team..., Manufacturing, Auditing, Team Building, Vendor Management, SOP
Education
Franklin University 2008 — 2016
Business Administration and Human Resources, Minor in Marketing
Ohio Dominican University 2005 — 2007
Associates of Science, Business
Brittney Coleman Brittney Coleman's iQor Experience June 2010 - Present
Job Agent at iQor
Industry Outsourcing/Offshoring
Experience
iQor June 2010 - Present
Fundamental Entertainment April 2009 - September 2010
McDonald's Corporation February 2006 - May 2010
Skills
Customer Service, BPO, Call Centers, Workforce Management, Customer Satisfaction, Telemarketing, Inbound Marketing, Outsourcing, Contact Centers, Customer Experience, Insurance, Call Center Development, Customer Retention, Employee Benefits, Transition Management, Operations Management, Vendor Management, Team Management, Sales, Health Insurance, Financial Analysis, Financial Accounting, Electronic Payment..., Accounts Payable
Education
Franklin University 2011 — 2014
Bachelor of Science (BS), Finance and Financial Management Services
Wright State University 2008 — 2010
iQor June 2010 - Present
Fundamental Entertainment April 2009 - September 2010
McDonald's Corporation February 2006 - May 2010
Skills
Customer Service, BPO, Call Centers, Workforce Management, Customer Satisfaction, Telemarketing, Inbound Marketing, Outsourcing, Contact Centers, Customer Experience, Insurance, Call Center Development, Customer Retention, Employee Benefits, Transition Management, Operations Management, Vendor Management, Team Management, Sales, Health Insurance, Financial Analysis, Financial Accounting, Electronic Payment..., Accounts Payable
Education
Franklin University 2011 — 2014
Bachelor of Science (BS), Finance and Financial Management Services
Wright State University 2008 — 2010
Anel Kardumovic Anel Kardumovic's iQor Experience February 2007 - January 2011
Job IT Helpdesk Analyst at Grand River Hospital
Industry Information Technology and Services
Experience
Grand River Hospital July 2011 - Present
iQor February 2007 - January 2011
iQor April 2007 - February 2009
Skills
Troubleshooting, Process Improvement, Call Centers, Software Documentation, Team Leadership, Project Management, Integration, Windows Server, Quality Assurance, Service Delivery, Active Directory, Data Analysis, Team Management, Access, Visio, Microsoft SQL Server, SQL
Education
Fanshawe College 2003 — 2006
Information Technology
Grand River Hospital July 2011 - Present
iQor February 2007 - January 2011
iQor April 2007 - February 2009
Skills
Troubleshooting, Process Improvement, Call Centers, Software Documentation, Team Leadership, Project Management, Integration, Windows Server, Quality Assurance, Service Delivery, Active Directory, Data Analysis, Team Management, Access, Visio, Microsoft SQL Server, SQL
Education
Fanshawe College 2003 — 2006
Information Technology
Selam Eshetu Selam Eshetu's iQor Experience January 2009 - January 2011
Job Actively seeking a position:Office Manager/Executive Assistant/Project Coordinator
Industry Executive Office
Experience
ESHETU COMMERCIAL BUILDING January 2013 - Present
ENTERPRISE -RENT A CAR January 2011 - January 2013
ESHETU COMMERCIAL BUILDING 2012 - 2013
iQor January 2009 - January 2011
BARRAZA COFFEE BAR January 2004 - January 2008
Skills
Customer Service, Human Resources, Project Coordination, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Advertising, Marketing, Event Planning, Hospitality Management, Call Centers
Education
DeVry University
Bachelor of Science, Management; Hospitality management
ESHETU COMMERCIAL BUILDING January 2013 - Present
ENTERPRISE -RENT A CAR January 2011 - January 2013
ESHETU COMMERCIAL BUILDING 2012 - 2013
iQor January 2009 - January 2011
BARRAZA COFFEE BAR January 2004 - January 2008
Skills
Customer Service, Human Resources, Project Coordination, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Advertising, Marketing, Event Planning, Hospitality Management, Call Centers
Education
DeVry University
Bachelor of Science, Management; Hospitality management
markita curry markita curry's iQor Experience August 2011 - Present
Job Junior Agent at iQor
Industry Medical Practice
Experience
iQor August 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Healthcare Management, Internal Medicine, Medicine, Strategic Planning, Teaching, Medical Terminology
Education
ECPI College of Technology 2009 — 2011
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
iQor August 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Healthcare Management, Internal Medicine, Medicine, Strategic Planning, Teaching, Medical Terminology
Education
ECPI College of Technology 2009 — 2011
Associate of Arts and Sciences (AAS), Medical Administrative/Executive Assistant and Medical Secretary
Robert Marley Robert Marley's iQor Experience May 2014 - September 2014
Job Diagnostic Technician at Jabil Global Services Inc
Industry Defense & Space
Experience
Jabil Global Services Inc July 2015 - Present
Sparkling Cleaning Service of Tampa Bay LLC May 2007 - Present
"Actively seeking new opportunities!! October 2014 - January 2015
iQor May 2014 - September 2014
Jabil March 2014 - May 2014
Zhone Technologies February 2013 - June 2013
Jabil May 2012 - July 2012
TSA March 2011 - November 2011
DRS Laurel Technologies November 2009 - February 2010
Honeywell Aerospace March 2009 - May 2009
Skills
Security Officer, Security+, Security, NI LabVIEW, OrCAD Capture CIS, Solumina, Aerospace Manufacturing, GUI test automation, Vibration Testing, HALT, MIL-STD-810, JD Edwards, Wiring Diagrams, Soldering Iron, Logic Probes, Multimeter, Frequency Counter, Function Generator, Oscilloscope, Waveform Generators, Burn-in, Teradyne J750, Cadence Schematic..., RoHS, QuickBooks, Virtual PC, Solidworks, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Kronos Timekeeping, Microsoft Publisher, Data Entry, Manufacturing, Quality Assurance, Integration, Electronics, Hardware, Testing, Analysis, ISO, Quality Control, Quality System, Engineering, Training, Leadership, Access, Process Improvement
Education
St. Petersburg College 1989 — 2010
BS, International Business Management
Everest University-Tampa 1987 — 1989
Associate of Science (A.S.), Computer and Information Sciences, General, 3.97
Pinellas Technical Education Center-Clearwater 1982 — 1984
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.0
Jabil Global Services Inc July 2015 - Present
Sparkling Cleaning Service of Tampa Bay LLC May 2007 - Present
"Actively seeking new opportunities!! October 2014 - January 2015
iQor May 2014 - September 2014
Jabil March 2014 - May 2014
Zhone Technologies February 2013 - June 2013
Jabil May 2012 - July 2012
TSA March 2011 - November 2011
DRS Laurel Technologies November 2009 - February 2010
Honeywell Aerospace March 2009 - May 2009
Skills
Security Officer, Security+, Security, NI LabVIEW, OrCAD Capture CIS, Solumina, Aerospace Manufacturing, GUI test automation, Vibration Testing, HALT, MIL-STD-810, JD Edwards, Wiring Diagrams, Soldering Iron, Logic Probes, Multimeter, Frequency Counter, Function Generator, Oscilloscope, Waveform Generators, Burn-in, Teradyne J750, Cadence Schematic..., RoHS, QuickBooks, Virtual PC, Solidworks, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Kronos Timekeeping, Microsoft Publisher, Data Entry, Manufacturing, Quality Assurance, Integration, Electronics, Hardware, Testing, Analysis, ISO, Quality Control, Quality System, Engineering, Training, Leadership, Access, Process Improvement
Education
St. Petersburg College 1989 — 2010
BS, International Business Management
Everest University-Tampa 1987 — 1989
Associate of Science (A.S.), Computer and Information Sciences, General, 3.97
Pinellas Technical Education Center-Clearwater 1982 — 1984
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.0
angelette ramie's iQor Experience 2009 - 2011
Job event planner at events by angelette
Industry Outsourcing/Offshoring
Experience
events by angelette February 2011 - Present
iQor 2009 - 2011
value options October 2008 - September 2009
Skills
Communication, Customer Service, Quality Assurance, Dialers, Microsoft Word, Telephone, Computers, Customer Satisfaction
Education
bryman college 1995 — 1995
certification, Medical/Clinical Assistant
Grambling State University 1994 — 1995
Registered Nursing/Registered Nurse
st.mary's academy 1989 — 1994
High School/Secondary Diplomas and Certificates
events by angelette February 2011 - Present
iQor 2009 - 2011
value options October 2008 - September 2009
Skills
Communication, Customer Service, Quality Assurance, Dialers, Microsoft Word, Telephone, Computers, Customer Satisfaction
Education
bryman college 1995 — 1995
certification, Medical/Clinical Assistant
Grambling State University 1994 — 1995
Registered Nursing/Registered Nurse
st.mary's academy 1989 — 1994
High School/Secondary Diplomas and Certificates
Dora Tsintzouras Dora Tsintzouras's iQor Experience November 2009 - July 2010
Job Customer service professional levell II at Manulife financial
Industry Financial Services
Experience
Manulife Financial September 2013 - Present
Rome Transportation July 2012 - September 2013
Rome Transportation January 2011 - July 2012
iQor November 2009 - July 2010
Research In Motion February 2008 - August 2008
Research In Motion May 2007 - August 2007
Skills
Time Management, Team Leadership, Microsoft Office, Customer Service, Logistics
Education
Conestoga College 2006 — 2009
General Business
Manulife Financial September 2013 - Present
Rome Transportation July 2012 - September 2013
Rome Transportation January 2011 - July 2012
iQor November 2009 - July 2010
Research In Motion February 2008 - August 2008
Research In Motion May 2007 - August 2007
Skills
Time Management, Team Leadership, Microsoft Office, Customer Service, Logistics
Education
Conestoga College 2006 — 2009
General Business
Gregg Freeburn Gregg Freeburn's iQor Experience May 2010 - August 2010
Job Attorney at Freeburn & Hamilton
Industry Law Practice
Experience
Freeburn & Hamilton 2012 - Present
United States District Court for the Western District of Pennsylvania November 2011 - May 2012
Neighborhood Legal Services 2012 - 2012
Southwestern Legal Services August 2011 - 2012
Freeburn & Hamilton 2011 - 2012
iQor May 2010 - August 2010
Skills
Legal Research, Legal Writing, Westlaw, Workers Compensation, Litigation
Education
University of Pittsburgh School of Law
J.D., cum laude
Dickinson College
B.A.
Freeburn & Hamilton 2012 - Present
United States District Court for the Western District of Pennsylvania November 2011 - May 2012
Neighborhood Legal Services 2012 - 2012
Southwestern Legal Services August 2011 - 2012
Freeburn & Hamilton 2011 - 2012
iQor May 2010 - August 2010
Skills
Legal Research, Legal Writing, Westlaw, Workers Compensation, Litigation
Education
University of Pittsburgh School of Law
J.D., cum laude
Dickinson College
B.A.
Matt Sato Matt Sato's iQor Experience 2005 - 2007
Job Managing Director at Accenture
Industry Management Consulting
Experience
Saks Fifth Avenue May 2007 - September 2008
iQor 2005 - 2007
Marketing Management Analytics 2005 - 2005
Mercer 2000 - 2005
Skills
Analytics, Statistical Modeling, SAS, Predictive Modeling, Data Analysis, Marketing Analytics, Predictive Analytics, Financial Modeling, Economics, Forecasting, Segmentation, Statistics, Business Intelligence, Data Mining, Management, Business Analytics, Business Development, Customer Analysis, Market Analysis, Database Marketing
Education
Georgetown University 2004 — 2005
PhD, Economics
The Johns Hopkins University 1999 — 2001
MA, Economics
University of Illinois at Chicago 1993 — 1997
Economics / Finance, Economics
Saks Fifth Avenue May 2007 - September 2008
iQor 2005 - 2007
Marketing Management Analytics 2005 - 2005
Mercer 2000 - 2005
Skills
Analytics, Statistical Modeling, SAS, Predictive Modeling, Data Analysis, Marketing Analytics, Predictive Analytics, Financial Modeling, Economics, Forecasting, Segmentation, Statistics, Business Intelligence, Data Mining, Management, Business Analytics, Business Development, Customer Analysis, Market Analysis, Database Marketing
Education
Georgetown University 2004 — 2005
PhD, Economics
The Johns Hopkins University 1999 — 2001
MA, Economics
University of Illinois at Chicago 1993 — 1997
Economics / Finance, Economics
Nidhi Wahi Nidhi Wahi's iQor Experience September 2007 - April 2011
Job AVP at iQor
Industry Human Resources
Experience
AccountAbility June 2014 - October 2014
The Mandell School September 2011 - August 2013
iQor September 2007 - April 2011
GE Capital January 2005 - March 2007
Canadian Cancer Society March 2003 - November 2004
Toronto Hydro May 2002 - February 2003
GECIS July 2001 - April 2002
GE Capital May 1999 - August 1999
Skills
Employee Engagement, Performance Management, BPO, Employee Relations, Human Resources, Talent Management, Talent Acquisition, Vendor Management, HRIS, Team Management, Recruiting, Soft Skills, Onboarding, Organizational..., Training, HR Policies, Call Center, MIS, Training Delivery, Succession Planning, HR Consulting, Screening, Call Centers
Education
Ryerson University 2003 — 2004
MBA, Human Resources
Delhi University 2001 — 2002
B.Ed, Bachelor Of Education
Himachal Pradesh University 1998 — 2001
B.A, English Hons
Modern School
AccountAbility June 2014 - October 2014
The Mandell School September 2011 - August 2013
iQor September 2007 - April 2011
GE Capital January 2005 - March 2007
Canadian Cancer Society March 2003 - November 2004
Toronto Hydro May 2002 - February 2003
GECIS July 2001 - April 2002
GE Capital May 1999 - August 1999
Skills
Employee Engagement, Performance Management, BPO, Employee Relations, Human Resources, Talent Management, Talent Acquisition, Vendor Management, HRIS, Team Management, Recruiting, Soft Skills, Onboarding, Organizational..., Training, HR Policies, Call Center, MIS, Training Delivery, Succession Planning, HR Consulting, Screening, Call Centers
Education
Ryerson University 2003 — 2004
MBA, Human Resources
Delhi University 2001 — 2002
B.Ed, Bachelor Of Education
Himachal Pradesh University 1998 — 2001
B.A, English Hons
Modern School
Jeffrey Taddeo Jeffrey Taddeo's iQor Experience November 1993 - January 2006
Job Collections Auditor at Hunter Warfield
Industry Financial Services
Experience
Hunter Warfield June 2011 - Present
Oxford Management Services July 2007 - March 2011
Aldrich Tool Rental February 2006 - July 2007
iQor November 1993 - January 2006
Skills
Credit, Call Centers, Mortgage Lending, Call Center, Customer Service, Portfolio Management, Risk Management, Strategic Planning, Management, Process Improvement, Auditing, Accounts Receivable, Loans, Credit Risk, Credit Cards, Financial Services, Operations Management, Finance, Training, Financial Analysis, Banking, Team Building, Credit Analysis, Microsoft Excel, Leadership, Executive Management, Sales, Negotiation, Forecasting, Business Development, Relationship Management, Human Resources
Education
Edison Community College 1986 — 1989
Associates, Phsychology
Hunter Warfield June 2011 - Present
Oxford Management Services July 2007 - March 2011
Aldrich Tool Rental February 2006 - July 2007
iQor November 1993 - January 2006
Skills
Credit, Call Centers, Mortgage Lending, Call Center, Customer Service, Portfolio Management, Risk Management, Strategic Planning, Management, Process Improvement, Auditing, Accounts Receivable, Loans, Credit Risk, Credit Cards, Financial Services, Operations Management, Finance, Training, Financial Analysis, Banking, Team Building, Credit Analysis, Microsoft Excel, Leadership, Executive Management, Sales, Negotiation, Forecasting, Business Development, Relationship Management, Human Resources
Education
Edison Community College 1986 — 1989
Associates, Phsychology
Hartmut Liebel's iQor Experience June 2013 - Present
Job President & CEO at iQor
Industry Information Technology and Services
Experience
iQor June 2013 - Present
Power-One July 2012 - September 2013
EchoFirst™ Inc. (formerly PVT Solar) July 2011 - September 2013
Jabil July 2002 - June 2013
Emerson Electric/Artesyn Technologies January 1997 - June 2002
WR Grace May 1993 - December 1996
Continental Bank/Bank of America September 1989 - April 1992
Skills
Reverse Logistics, Supply Chain Management, Competitive Analysis, International Business, Manufacturing, Team Building, Program Management, Electronics, P&L Management, Cross-functional Team..., Executive Management, Leadership, Change Management, Strategy, Process Improvement, Mergers & Acquisitions, Business Strategy, Product Marketing, Finance
Education
University of Notre Dame - Mendoza College of Business 1988 — 1989
MBA
Flagler College 1985 — 1987
BA
iQor June 2013 - Present
Power-One July 2012 - September 2013
EchoFirst™ Inc. (formerly PVT Solar) July 2011 - September 2013
Jabil July 2002 - June 2013
Emerson Electric/Artesyn Technologies January 1997 - June 2002
WR Grace May 1993 - December 1996
Continental Bank/Bank of America September 1989 - April 1992
Skills
Reverse Logistics, Supply Chain Management, Competitive Analysis, International Business, Manufacturing, Team Building, Program Management, Electronics, P&L Management, Cross-functional Team..., Executive Management, Leadership, Change Management, Strategy, Process Improvement, Mergers & Acquisitions, Business Strategy, Product Marketing, Finance
Education
University of Notre Dame - Mendoza College of Business 1988 — 1989
MBA
Flagler College 1985 — 1987
BA
Michael Youngblood Michael Youngblood's iQor Experience July 2013 - Present
Job Assistant Vice President
Industry Information Technology and Services
Experience
iQor July 2013 - Present
Katy Trail Ice House February 2013 - May 2014
The Insource Group June 2012 - October 2012
We Do Electronics December 2011 - April 2012
iWebContent August 2011 - December 2011
Service Bar March 2007 - January 2011
Innovative Computer Systems October 2006 - January 2007
need2know, inc. January 2006 - October 2006
Tommy's Low January 2003 - April 2006
Volt Technical ServicesJuly January 2005 - November 2005
Skills
Laptops, Networking, Windows, Operating Systems, Windows 7, Software Documentation, Network Administration, Computer Hardware, Active Directory, Software Installation, Troubleshooting, Printers, Help Desk Support, Deskside, POS, Aloha, Future Pos, Linux, Servers, Hardware
Education
Dallas County Community College 1992 — 2004
N/A, Basics
iQor July 2013 - Present
Katy Trail Ice House February 2013 - May 2014
The Insource Group June 2012 - October 2012
We Do Electronics December 2011 - April 2012
iWebContent August 2011 - December 2011
Service Bar March 2007 - January 2011
Innovative Computer Systems October 2006 - January 2007
need2know, inc. January 2006 - October 2006
Tommy's Low January 2003 - April 2006
Volt Technical ServicesJuly January 2005 - November 2005
Skills
Laptops, Networking, Windows, Operating Systems, Windows 7, Software Documentation, Network Administration, Computer Hardware, Active Directory, Software Installation, Troubleshooting, Printers, Help Desk Support, Deskside, POS, Aloha, Future Pos, Linux, Servers, Hardware
Education
Dallas County Community College 1992 — 2004
N/A, Basics
Christopher Tejeda Christopher Tejeda's iQor Experience April 2013 - Present
Job Claims Rep at iQor
Industry Outsourcing/Offshoring
Experience
iQor April 2013 - Present
Saveology.com ™ January 2012 - March 2012
GameStop October 2010 - January 2011
Skills
PC building, CompTIA A+ Certification, Security+, Troubleshooting, Network Design, Technical Support
Education
Florida Career College-Miami 2009 — 2012
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
iQor April 2013 - Present
Saveology.com ™ January 2012 - March 2012
GameStop October 2010 - January 2011
Skills
PC building, CompTIA A+ Certification, Security+, Troubleshooting, Network Design, Technical Support
Education
Florida Career College-Miami 2009 — 2012
Associate of Science (AS), Computer and Information Systems Security/Information Assurance
Marcos Roldan Marcos Roldan's iQor Experience March 2011 - August 2012
Job Customer Service
Industry Events Services
Experience
Argus Event Staffing, LLC January 2010 - Present
iQor March 2011 - August 2012
Dollar Tree Stores January 2007 - December 2008
Lechugas Bar And Grill January 2005 - September 2007
Skills
Budgets, Strategic Planning, Project Management, PowerPoint, Public Speaking, Microsoft Word, Account Management
Education
Metropolitan State College of Denver 2008 — 2008
Emily Griffith Technical College 2002 — 2005
High School/GED, General Studies, 12
Argus Event Staffing, LLC January 2010 - Present
iQor March 2011 - August 2012
Dollar Tree Stores January 2007 - December 2008
Lechugas Bar And Grill January 2005 - September 2007
Skills
Budgets, Strategic Planning, Project Management, PowerPoint, Public Speaking, Microsoft Word, Account Management
Education
Metropolitan State College of Denver 2008 — 2008
Emily Griffith Technical College 2002 — 2005
High School/GED, General Studies, 12
Destiny Jones Destiny Jones's iQor Experience January 2008 - February 2009
Job Administrative/Customer Support at Jones Mobile Repair
Industry Environmental Services
Experience
Callos October 2013 - Present
Jones Mobile Repair September 2012 - Present
Dish Network February 2009 - Present
iQor January 2008 - February 2009
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Technical Support, Microsoft Office, Customer Retention, Customer Experience, Process Improvement, Team Leadership
Education
Franklin University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.0
Callos October 2013 - Present
Jones Mobile Repair September 2012 - Present
Dish Network February 2009 - Present
iQor January 2008 - February 2009
Skills
Call Centers, Troubleshooting, Customer Service, Customer Satisfaction, Telecommunications, Technical Support, Microsoft Office, Customer Retention, Customer Experience, Process Improvement, Team Leadership
Education
Franklin University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.0
Shekhar Thakur's iQor Experience September 2008 - August 2010
Job Manager Recruitments & Delivery at US Tech Solutions
Industry Human Resources
Experience
US Tech Solutions September 2015 - Present
US Tech Solutions May 2014 - August 2015
US Tech Solutions May 2013 - May 2014
US Tech Solutions January 2013 - May 2013
Artech Information Systems June 2012 - January 2013
Artech Information Systems October 2011 - June 2012
Holistic Teletech India Pvt Ltd August 2010 - December 2010
iQor September 2008 - August 2010
Skills
Talent Acquisition, Technical Recruiting, Screening, Benefits Negotiation, Internet Recruiting, Recruitments, Human Resources, Interviews, Recruiting, Temporary Placement, Management, Hiring, IT Recruitment, Job Descriptions, Staff Augmentation, Screening Resumes, Staffing Services, Executive Search, Contract Recruitment, Permanent Placement, Talent Management, Applicant Tracking..., Leadership, Onboarding, Sourcing, Temporary Staffing
Education
Institute of Management Technology, Ghaziabad 2010 — 2012
Master of Business Administration (MBA), HR and Marketing (Dual Specialization), 1st Division
National Institute of Information Technology
One year Diploma (DIT) in Information, Information Technology - IT
Delhi University
Bachelor's degree, Commerce
D A V Public School
Commerce
US Tech Solutions September 2015 - Present
US Tech Solutions May 2014 - August 2015
US Tech Solutions May 2013 - May 2014
US Tech Solutions January 2013 - May 2013
Artech Information Systems June 2012 - January 2013
Artech Information Systems October 2011 - June 2012
Holistic Teletech India Pvt Ltd August 2010 - December 2010
iQor September 2008 - August 2010
Skills
Talent Acquisition, Technical Recruiting, Screening, Benefits Negotiation, Internet Recruiting, Recruitments, Human Resources, Interviews, Recruiting, Temporary Placement, Management, Hiring, IT Recruitment, Job Descriptions, Staff Augmentation, Screening Resumes, Staffing Services, Executive Search, Contract Recruitment, Permanent Placement, Talent Management, Applicant Tracking..., Leadership, Onboarding, Sourcing, Temporary Staffing
Education
Institute of Management Technology, Ghaziabad 2010 — 2012
Master of Business Administration (MBA), HR and Marketing (Dual Specialization), 1st Division
National Institute of Information Technology
One year Diploma (DIT) in Information, Information Technology - IT
Delhi University
Bachelor's degree, Commerce
D A V Public School
Commerce
Shraddha Tyagi Shraddha Tyagi's iQor Experience July 2010 - August 2013
Job Vice President Senior Credit Risk Manager at Citizens Bank
Industry Financial Services
Experience
Citizens Financial Group, Inc. September 2014 - Present
RBS Citizens Financial Group August 2013 - August 2014
iQor July 2010 - August 2013
iQor July 2010 - April 2012
GENPACT LLC January 2009 - June 2010
GENPACT LLC June 2008 - December 2008
GENPACT LLC January 2007 - June 2008
GENPACT LLC January 2005 - December 2006
College of Business Studies, Delhi University August 2004 - January 2005
Skills
Predictive Modeling, Predictive Analytics, SAS, Data Mining, Data Analysis, Analytics, Stata, Customer Analysis, Segmentation, Business Analytics, Market Research, Analysis, Strategy, Statistical Modeling, SAS programming
Education
Delhi University 2002 — 2004
Masters in Operations Research
Delhi University 1999 — 2002
BSc. Mathematics (H)
Banasthali Vidyapith, Jaipur, Rajasthan 1995 — 1999
Senior Secondary School, Mathematics
Citizens Financial Group, Inc. September 2014 - Present
RBS Citizens Financial Group August 2013 - August 2014
iQor July 2010 - August 2013
iQor July 2010 - April 2012
GENPACT LLC January 2009 - June 2010
GENPACT LLC June 2008 - December 2008
GENPACT LLC January 2007 - June 2008
GENPACT LLC January 2005 - December 2006
College of Business Studies, Delhi University August 2004 - January 2005
Skills
Predictive Modeling, Predictive Analytics, SAS, Data Mining, Data Analysis, Analytics, Stata, Customer Analysis, Segmentation, Business Analytics, Market Research, Analysis, Strategy, Statistical Modeling, SAS programming
Education
Delhi University 2002 — 2004
Masters in Operations Research
Delhi University 1999 — 2002
BSc. Mathematics (H)
Banasthali Vidyapith, Jaipur, Rajasthan 1995 — 1999
Senior Secondary School, Mathematics
Jeffrey Segal Jeffrey Segal's iQor Experience May 2009 - October 2009
Job Affiliate Firearms Instructor at USCCA
Industry Consumer Services
Experience
USCCA June 2014 - Present
Rio Salado Sportsmans Club December 2011 - Present
AZ Humane Society March 2010 - Present
Career Connectors March 2009 - July 2012
SJN November 2009 - June 2011
U. S. Census Bureau April 2010 - May 2010
iQor May 2009 - October 2009
West Business Services October 2008 - May 2009
Jabil Circuits March 2005 - June 2008
varian & Associates January 1990 - January 2005
Skills
Reloading Ammunition, Reloading .357 Mag, Reloading .45LC, Windows 7, Outlook, MS Office Suite, Internet, Run Matches for..., Retail Industry, Dog Training, Word, Teamwork, Webmail, Outlook Express, Retail, Customer Service, Customer Relations, Problem Solving, Documentation, Coaching, Social Media, Event Management, Public Speaking, Mentoring, Windows, Social Networking, Customer Satisfaction, 1st Aid in Gun Shot &..., Range Safety Officer, Microsoft Office, Microsoft Word, CPR/AED First Aid, PowerPoint, Fundraising, Program Management, Event Planning, Budgets, Nonprofits, Team Building, Software Documentation
Education
Penn Foster Edu 2010 — 2011
Diploma, Gunsmithing
Dekalb Community College 1978 — 1982
Certificate, Electronic
Briarcliff High School 1971 — 1976
General Diploma
USCCA June 2014 - Present
Rio Salado Sportsmans Club December 2011 - Present
AZ Humane Society March 2010 - Present
Career Connectors March 2009 - July 2012
SJN November 2009 - June 2011
U. S. Census Bureau April 2010 - May 2010
iQor May 2009 - October 2009
West Business Services October 2008 - May 2009
Jabil Circuits March 2005 - June 2008
varian & Associates January 1990 - January 2005
Skills
Reloading Ammunition, Reloading .357 Mag, Reloading .45LC, Windows 7, Outlook, MS Office Suite, Internet, Run Matches for..., Retail Industry, Dog Training, Word, Teamwork, Webmail, Outlook Express, Retail, Customer Service, Customer Relations, Problem Solving, Documentation, Coaching, Social Media, Event Management, Public Speaking, Mentoring, Windows, Social Networking, Customer Satisfaction, 1st Aid in Gun Shot &..., Range Safety Officer, Microsoft Office, Microsoft Word, CPR/AED First Aid, PowerPoint, Fundraising, Program Management, Event Planning, Budgets, Nonprofits, Team Building, Software Documentation
Education
Penn Foster Edu 2010 — 2011
Diploma, Gunsmithing
Dekalb Community College 1978 — 1982
Certificate, Electronic
Briarcliff High School 1971 — 1976
General Diploma
Todd Missey, PMP Todd Missey, PMP's iQor Experience November 2009 - March 2010
Job SHI Microsoft Professional Services
Industry Information Technology and Services
Experience
SHI June 2010 - Present
iQor November 2009 - March 2010
KPMG May 2004 - October 2009
KPMG March 2001 - May 2004
KPMG August 1998 - March 2001
Skills
IT Strategy, Cloud Computing, IT Management, ITIL, SDLC, Data Center, Disaster Recovery, Enterprise Architecture, Vendor Management, IT Service Management, Business Analysis, Integration, PMP, Telecommunications, Software Development, Management, Project Planning, Software Project..., IT Operations, Business Continuity, Requirements Analysis, Business Process..., Program Management, Solution Architecture, IT Outsourcing, SaaS, Business Process, Outsourcing, Governance, Information Security, System Deployment, Service Management, Information Security..., Project Portfolio..., PMO, Professional Services, VMware, Infrastructure, IT Audit, Architecture, Pre-sales, Networking, Service Delivery, Consulting, Information Technology, Leadership, Enterprise Software, Team Leadership, Change Management, Cross-functional Team...
Education
University of Phoenix 2009 — 2011
Bachelor's degree, BS-Information Technology
Front Range Community College 1991 — 1993
Computer Science
SHI June 2010 - Present
iQor November 2009 - March 2010
KPMG May 2004 - October 2009
KPMG March 2001 - May 2004
KPMG August 1998 - March 2001
Skills
IT Strategy, Cloud Computing, IT Management, ITIL, SDLC, Data Center, Disaster Recovery, Enterprise Architecture, Vendor Management, IT Service Management, Business Analysis, Integration, PMP, Telecommunications, Software Development, Management, Project Planning, Software Project..., IT Operations, Business Continuity, Requirements Analysis, Business Process..., Program Management, Solution Architecture, IT Outsourcing, SaaS, Business Process, Outsourcing, Governance, Information Security, System Deployment, Service Management, Information Security..., Project Portfolio..., PMO, Professional Services, VMware, Infrastructure, IT Audit, Architecture, Pre-sales, Networking, Service Delivery, Consulting, Information Technology, Leadership, Enterprise Software, Team Leadership, Change Management, Cross-functional Team...
Education
University of Phoenix 2009 — 2011
Bachelor's degree, BS-Information Technology
Front Range Community College 1991 — 1993
Computer Science
Frank Santamaria Frank Santamaria's iQor Experience May 2011 - Present
Job VP, Technology Infrastructure at iQor
Industry Information Technology and Services
Experience
iQor May 2011 - Present
iQor January 2010 - March 2011
Hewlett Packard Corporation December 1984 - November 2009
Skills
Service Delivery, Data Center, Vendor Management, Troubleshooting, Disaster Recovery, IT Service Management, Outsourcing, Telecommunications, SDLC, Hardware, Servers, Unix, Visio, VMware, Team Leadership, Pre-sales, Windows Server, Project Management, SAN, IT Management, ITIL, HP, Operating Systems, Networking
Education
County College of Morris
Information Technology
iQor May 2011 - Present
iQor January 2010 - March 2011
Hewlett Packard Corporation December 1984 - November 2009
Skills
Service Delivery, Data Center, Vendor Management, Troubleshooting, Disaster Recovery, IT Service Management, Outsourcing, Telecommunications, SDLC, Hardware, Servers, Unix, Visio, VMware, Team Leadership, Pre-sales, Windows Server, Project Management, SAN, IT Management, ITIL, HP, Operating Systems, Networking
Education
County College of Morris
Information Technology
Jenna Willis's iQor Experience May 2008 - June 2009
Job Customer Service Supervisor, Commercial Accounts at BlueCross BlueShield of Western New York
Industry Insurance
Experience
BlueCross BlueShield of Western New York August 2014 - Present
BlueCross BlueShield of Western New York May 2013 - August 2014
Fidelis Care March 2012 - May 2013
Fidelis Care September 2010 - March 2012
Redline Recovery Services, LLC August 2009 - September 2010
iQor May 2008 - June 2009
Skills
Health Insurance, Microsoft Office, Customer Service, Healthcare, Provider Relations, Member Services, Administration, Data Entry, Excel, Google, Internet Explorer, Firefox, Team Leadership, Supervisory Skills, Coaching, Typing, Listening Skills, Staff Development, Staff Training, Documentation, Lotus Notes, Insurance Claims, Collections, Insurance, Social Media, Non-profits, Newsletters, Organizing, PowerPoint, YouTube, Call Center, Medicaid, Microsoft Word, Claims Resolution, Facebook, CPT, HIPAA, ICD-9, Claim, Healthcare Management, Quality Assurance, Telephone Skills, PPO, HMO, Social Networking, Affordable Care Act, Project Management, Leadership, Positive Team Player, Public Speaking
Education
Erie Community College 2008 — 2010
AA, Liberal Arts and Social Sciences
State University of New York College at Buffalo 2005 — 2008
Bachelor of Science (B.S.), Social Sciences
BlueCross BlueShield of Western New York August 2014 - Present
BlueCross BlueShield of Western New York May 2013 - August 2014
Fidelis Care March 2012 - May 2013
Fidelis Care September 2010 - March 2012
Redline Recovery Services, LLC August 2009 - September 2010
iQor May 2008 - June 2009
Skills
Health Insurance, Microsoft Office, Customer Service, Healthcare, Provider Relations, Member Services, Administration, Data Entry, Excel, Google, Internet Explorer, Firefox, Team Leadership, Supervisory Skills, Coaching, Typing, Listening Skills, Staff Development, Staff Training, Documentation, Lotus Notes, Insurance Claims, Collections, Insurance, Social Media, Non-profits, Newsletters, Organizing, PowerPoint, YouTube, Call Center, Medicaid, Microsoft Word, Claims Resolution, Facebook, CPT, HIPAA, ICD-9, Claim, Healthcare Management, Quality Assurance, Telephone Skills, PPO, HMO, Social Networking, Affordable Care Act, Project Management, Leadership, Positive Team Player, Public Speaking
Education
Erie Community College 2008 — 2010
AA, Liberal Arts and Social Sciences
State University of New York College at Buffalo 2005 — 2008
Bachelor of Science (B.S.), Social Sciences
Shelby Liquori Shelby Liquori's iQor Experience January 2012 - May 2013
Job Box Office at The Fillmore
Industry Music
Experience
The Fillmore Philadelphia September 2015 - Present
MRS BPO, LLC June 2013 - Present
iHeartMedia December 2014 - December 2014
iHeartMedia January 2014 - September 2014
Nanny August 2012 - May 2013
iQor January 2012 - May 2013
Walkingstick Presents October 2011 - August 2012
Fat Kid Rules The World/ White Water Films June 2012 - June 2012
JC Penney October 2011 - December 2011
Shop Rite May 2009 - September 2011
Skills
Music Industry, Entertainment Industry, Brand Ambassadors, Brand Awareness, Social Media, Social Networking, Microsoft Word, Microsoft Excel, PowerPoint, Keynote, iMovie, Marketing, Promotion, Customer Service, Phone Etiquette, Problem Solving, Thinking Outside The Box, Self Learning, Strongly self-motivated, Self Starter, Garage Band, Negotiation, Professional..., Box Office, Cashiering, Money Handling, Social Media Marketing, Guerilla Marketing, Apple, iTunes, Mac OS, Public Relations, Call Centers, Financial Recovery, Organization, Time Management, Windows, Music Festivals, Promotions, Customer Satisfaction, OS X, Facebook
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Music Business, 3.88
The Fillmore Philadelphia September 2015 - Present
MRS BPO, LLC June 2013 - Present
iHeartMedia December 2014 - December 2014
iHeartMedia January 2014 - September 2014
Nanny August 2012 - May 2013
iQor January 2012 - May 2013
Walkingstick Presents October 2011 - August 2012
Fat Kid Rules The World/ White Water Films June 2012 - June 2012
JC Penney October 2011 - December 2011
Shop Rite May 2009 - September 2011
Skills
Music Industry, Entertainment Industry, Brand Ambassadors, Brand Awareness, Social Media, Social Networking, Microsoft Word, Microsoft Excel, PowerPoint, Keynote, iMovie, Marketing, Promotion, Customer Service, Phone Etiquette, Problem Solving, Thinking Outside The Box, Self Learning, Strongly self-motivated, Self Starter, Garage Band, Negotiation, Professional..., Box Office, Cashiering, Money Handling, Social Media Marketing, Guerilla Marketing, Apple, iTunes, Mac OS, Public Relations, Call Centers, Financial Recovery, Organization, Time Management, Windows, Music Festivals, Promotions, Customer Satisfaction, OS X, Facebook
Education
Full Sail University 2010 — 2013
Bachelor of Science (B.S.), Music Business, 3.88
Bhisham virat Tyagi's iQor Experience August 2012 - July 2013
Job student at George Brown College
Industry Marketing and Advertising
Experience
Investors Group January 2014 - April 2014
iQor August 2012 - July 2013
ITC Limited May 2011 - June 2011
Skills
Teamwork, Microsoft Office, Social Media, PowerPoint, Time Management, Microsoft Excel, Customer Service, Microsoft Word, Advertising, Marketing Communications, Event Planning, NIIT-Certificate..., Market Research, Marketing
Education
George Brown College 2013 — 2014
Financial services
Institute of management studies dehradun 2009 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, 65%
St. Thomas Academy
Senior secondery
Investors Group January 2014 - April 2014
iQor August 2012 - July 2013
ITC Limited May 2011 - June 2011
Skills
Teamwork, Microsoft Office, Social Media, PowerPoint, Time Management, Microsoft Excel, Customer Service, Microsoft Word, Advertising, Marketing Communications, Event Planning, NIIT-Certificate..., Market Research, Marketing
Education
George Brown College 2013 — 2014
Financial services
Institute of management studies dehradun 2009 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General, 65%
St. Thomas Academy
Senior secondery
Juvane Hylton's iQor Experience March 2014 - January 2015
Job Shipt Delivery Drive
Industry Insurance
Experience
United Collection Bureau Inc January 2015 - August 2015
iQor March 2014 - January 2015
US Junk Cars July 2013 - March 2014
Skills
Singing, Dance, Band, Gospel Music, Strategic Communications, International Law, Marketing Communications, Corporate Finance, Business Analysis, Invoice Processing, Marketing Research, Securities Fraud, Corporate Fraud..., Data Entry, Customer Service
Education
Florida International University 2013 — 2017
Bachelor's degree, Health/Health Care Administration/Management, 3.9
Miami Carol City High School 2011 — 2013
High School/Secondary Diploma Programs
United Collection Bureau Inc January 2015 - August 2015
iQor March 2014 - January 2015
US Junk Cars July 2013 - March 2014
Skills
Singing, Dance, Band, Gospel Music, Strategic Communications, International Law, Marketing Communications, Corporate Finance, Business Analysis, Invoice Processing, Marketing Research, Securities Fraud, Corporate Fraud..., Data Entry, Customer Service
Education
Florida International University 2013 — 2017
Bachelor's degree, Health/Health Care Administration/Management, 3.9
Miami Carol City High School 2011 — 2013
High School/Secondary Diploma Programs
Hilary Busby Hilary Busby's iQor Experience October 2014 - Present
Job AVP Litigation Paralegal at iQor
Industry Legal Services
Experience
iQor October 2014 - Present
Galloway, Johnson, Tompkins, Burr & Smith, A PLC November 2012 - October 2014
FAVACA January 2012 - May 2012
Amarosa Law Firm PA January 2010 - June 2011
WARN & SEIU May 2006 - June 2009
Skills
Research, Legal Research, International Relations, Legal Writing, Public Speaking, Program Management, Grants, Proposal Writing, Civil Litigation, Policy, Mediation, Community Outreach
Education
Florida State University 2011 — 2012
Master of Science (M.S.), International Affairs; Urban & Regional Plannning, 3.97
University of Miami 2010 — 2010
Certificate, Paralegal Studies, 4.0
Institute for Central American Development Studies 2005 — 2006
Certificate, Spanish Immersion in San Jose, Costa Rica, 4.0
Eckerd College 2001 — 2005
Bachelor of Arts (B.A.), International Relations, 3.25
iQor October 2014 - Present
Galloway, Johnson, Tompkins, Burr & Smith, A PLC November 2012 - October 2014
FAVACA January 2012 - May 2012
Amarosa Law Firm PA January 2010 - June 2011
WARN & SEIU May 2006 - June 2009
Skills
Research, Legal Research, International Relations, Legal Writing, Public Speaking, Program Management, Grants, Proposal Writing, Civil Litigation, Policy, Mediation, Community Outreach
Education
Florida State University 2011 — 2012
Master of Science (M.S.), International Affairs; Urban & Regional Plannning, 3.97
University of Miami 2010 — 2010
Certificate, Paralegal Studies, 4.0
Institute for Central American Development Studies 2005 — 2006
Certificate, Spanish Immersion in San Jose, Costa Rica, 4.0
Eckerd College 2001 — 2005
Bachelor of Arts (B.A.), International Relations, 3.25
Robert Allen Constantine Robert Allen Constantine's iQor Experience January 2013 - Present
Job Vice President Digital Marketing at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2013 - Present
IRT February 2002 - Present
IRT 2002 - Present
Metrocall February 1991 - June 2002
Skills
SEO, Marketing Strategy, Email Marketing, Marketing Management, RFP, RFQ, RFI, Press Releases, Presentations, Sales, Problem Solving, Business Process..., Proposal Writing, SEO copywriting, Sales Operations, Sales Presentations, Lead Generation, Leadership, Outsourcing, Coaching, Contact Centers, Inbound Marketing, CRM, Customer Service, Workforce Management, Call Center Development, Strategy, Direct Marketing, B2B, Customer Retention, Management, IVR, Customer Satisfaction, Sales Management, Strategic Planning, Social Media, Business Development, Business Analysis, Account Management, Telemarketing, Call Centers, B2B Marketing, Customer Experience, Vendor Management, BPO, Customer Acquisition, Marketing, Team Building, Operations Management
Education
Florida Atlantic University 1989 — 1996
iQor January 2013 - Present
IRT February 2002 - Present
IRT 2002 - Present
Metrocall February 1991 - June 2002
Skills
SEO, Marketing Strategy, Email Marketing, Marketing Management, RFP, RFQ, RFI, Press Releases, Presentations, Sales, Problem Solving, Business Process..., Proposal Writing, SEO copywriting, Sales Operations, Sales Presentations, Lead Generation, Leadership, Outsourcing, Coaching, Contact Centers, Inbound Marketing, CRM, Customer Service, Workforce Management, Call Center Development, Strategy, Direct Marketing, B2B, Customer Retention, Management, IVR, Customer Satisfaction, Sales Management, Strategic Planning, Social Media, Business Development, Business Analysis, Account Management, Telemarketing, Call Centers, B2B Marketing, Customer Experience, Vendor Management, BPO, Customer Acquisition, Marketing, Team Building, Operations Management
Education
Florida Atlantic University 1989 — 1996
Elizabeth Sundquist Elizabeth Sundquist's iQor Experience January 2014 - April 2014
Job Customer service Manager, Financial/Credit Negotiator, Group Presenter/Facilitator
Industry Professional Training & Coaching
Experience
Gurstel chargo PA June 2015 - Present
Ascension point recovery services May 2014 - March 2015
iQor January 2014 - April 2014
Gurstel Chargo November 2009 - October 2013
Washington Mutual Card Services February 2005 - March 2008
Skills
Loans, Customer Service, Credit Cards, Credit, Financial Services, Leadership, Negotiation, Team Building, Coaching, Public Speaking, Team Leadership, Mortgage Lending, Microsoft Excel
Education
Hamline University 1992 — 1995
Pre Law
Moundsview High School 1979 — 1982
Gurstel chargo PA June 2015 - Present
Ascension point recovery services May 2014 - March 2015
iQor January 2014 - April 2014
Gurstel Chargo November 2009 - October 2013
Washington Mutual Card Services February 2005 - March 2008
Skills
Loans, Customer Service, Credit Cards, Credit, Financial Services, Leadership, Negotiation, Team Building, Coaching, Public Speaking, Team Leadership, Mortgage Lending, Microsoft Excel
Education
Hamline University 1992 — 1995
Pre Law
Moundsview High School 1979 — 1982
Esther Jiron Esther Jiron's iQor Experience June 2006 - September 2008
Job HR Manager at Drake Hotel Properties
Industry Human Resources
Experience
Drake Hotel Properties November 2012 - Present
LoyaltyOne July 2010 - November 2012
LoyaltyOne September 2008 - August 2010
iQor June 2006 - September 2008
Skills
Performance Management, HRIS, Onboarding, Employee Engagement, Talent Management, New Hire Orientations, Vendor Management, Employee Relations, Coaching, Training, Employee Training, Personnel Management, Workforce Planning, HR Policies, Human Resources
Education
Durham College 2003 — 2006
Business Administration, Human Resources
University of Toronto - Ontario Institute for Studies in Education
Drake Hotel Properties November 2012 - Present
LoyaltyOne July 2010 - November 2012
LoyaltyOne September 2008 - August 2010
iQor June 2006 - September 2008
Skills
Performance Management, HRIS, Onboarding, Employee Engagement, Talent Management, New Hire Orientations, Vendor Management, Employee Relations, Coaching, Training, Employee Training, Personnel Management, Workforce Planning, HR Policies, Human Resources
Education
Durham College 2003 — 2006
Business Administration, Human Resources
University of Toronto - Ontario Institute for Studies in Education
Dominika Rajch's iQor Experience February 2014 - Present
Job Customer Relations Manager/Senior Agent | iQor
Industry Financial Services
Experience
iQor February 2014 - Present
Nova Travel Services July 2001 - December 2011
Sands Casino Resort Bethlehem July 2010 - November 2011
Lehigh Valley Health Network - Bethlehem September 2008 - July 2010
Lehigh Valley Health Network - Cedar Crest March 2008 - September 2008
RR Donnelley June 2006 - January 2008
Genesis HealthCare April 2002 - December 2005
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, Healthcare, Research, Clinical Research, Human Resources, Hospitals, Customer Service, Social Media, Public Speaking, Analysis, Team Building, Customer Relations, Direct Patient Care, Time Management, HIPAA, Outlook, Documentation, Team Leadership, CRM, Editing
Education
University of Phoenix 2014 — 2016
Master's Degree, Industrial and Organizational Psychology
East Stroudsburg University of Pennsylvania 2010 — 2012
Bachelor's Degree, Psychology (Research Concentration), 3.68 G.P.A.
Northampton Community College 2009 — 2010
Associate's Degree, Criminal Justice, 3.74 G.P.A.
iQor February 2014 - Present
Nova Travel Services July 2001 - December 2011
Sands Casino Resort Bethlehem July 2010 - November 2011
Lehigh Valley Health Network - Bethlehem September 2008 - July 2010
Lehigh Valley Health Network - Cedar Crest March 2008 - September 2008
RR Donnelley June 2006 - January 2008
Genesis HealthCare April 2002 - December 2005
Skills
PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, Healthcare, Research, Clinical Research, Human Resources, Hospitals, Customer Service, Social Media, Public Speaking, Analysis, Team Building, Customer Relations, Direct Patient Care, Time Management, HIPAA, Outlook, Documentation, Team Leadership, CRM, Editing
Education
University of Phoenix 2014 — 2016
Master's Degree, Industrial and Organizational Psychology
East Stroudsburg University of Pennsylvania 2010 — 2012
Bachelor's Degree, Psychology (Research Concentration), 3.68 G.P.A.
Northampton Community College 2009 — 2010
Associate's Degree, Criminal Justice, 3.74 G.P.A.
Kandace Cook Kandace Cook's iQor Experience August 2007 - August 2008
Job Staffing Coordinator at Adecco Canada
Industry Human Resources
Experience
Adecco Canada February 2015 - Present
Adecco Canada March 2013 - February 2015
Adecco Employment Services August 2012 - March 2013
Adecco Employment Services January 2012 - August 2012
Adecco Employment Services August 2011 - December 2011
Real Canadian Superstore September 2008 - November 2011
iQor August 2007 - August 2008
Skills
Employee Relations, Human Resources, Onboarding, Performance Management, Customer Service, Applicant Tracking..., Contract Recruitment, Talent Acquisition, HRIS, Temporary Staffing, Microsoft Office, Interviews, Recruiting, Technical Recruiting, Screening, Talent Management, Time Management
Education
Fanshawe College 2009 — 2011
Diploma, Human Resources
Fanshawe College 2008 — 2009
Certificate, Office Administration
Monsignor Doyle
Adecco Canada February 2015 - Present
Adecco Canada March 2013 - February 2015
Adecco Employment Services August 2012 - March 2013
Adecco Employment Services January 2012 - August 2012
Adecco Employment Services August 2011 - December 2011
Real Canadian Superstore September 2008 - November 2011
iQor August 2007 - August 2008
Skills
Employee Relations, Human Resources, Onboarding, Performance Management, Customer Service, Applicant Tracking..., Contract Recruitment, Talent Acquisition, HRIS, Temporary Staffing, Microsoft Office, Interviews, Recruiting, Technical Recruiting, Screening, Talent Management, Time Management
Education
Fanshawe College 2009 — 2011
Diploma, Human Resources
Fanshawe College 2008 — 2009
Certificate, Office Administration
Monsignor Doyle
Diane Elias's iQor Experience December 2014 - Present
Job AVP Manager
Industry
Experience
iQor December 2014 - Present
iQor April 2012 - Present
Carmelcorn Shop May 2011 - April 2012
Northampton Community College August 2009 - April 2010
LA Salon & Spa May 2006 - July 2009
National Tenant Network June 2005 - August 2005
Skills
PowerPoint, Microsoft Word, Microsoft Office, Research, Microsoft Excel, English, Data Entry, Outlook, Access, Retail, Analysis, Administration
Education
East Stroudsburg University of Pennsylvania 2012 — 2014
Bachelor of Arts (B.A.), Sociology
Northampton Community College 2009 — 2012
Associates Degree
Easton Area High School 2005 — 2009
High School Diploma
iQor December 2014 - Present
iQor April 2012 - Present
Carmelcorn Shop May 2011 - April 2012
Northampton Community College August 2009 - April 2010
LA Salon & Spa May 2006 - July 2009
National Tenant Network June 2005 - August 2005
Skills
PowerPoint, Microsoft Word, Microsoft Office, Research, Microsoft Excel, English, Data Entry, Outlook, Access, Retail, Analysis, Administration
Education
East Stroudsburg University of Pennsylvania 2012 — 2014
Bachelor of Arts (B.A.), Sociology
Northampton Community College 2009 — 2012
Associates Degree
Easton Area High School 2005 — 2009
High School Diploma
Deb Arneson (Suarez) Deb Arneson (Suarez)'s iQor Experience May 2010 - February 2014
Job Assistant Community Manager at Braesridge Apartment Homes
Industry Real Estate
Experience
Bell Partners Inc February 2014 - Present
iQor May 2010 - February 2014
IRT May 2009 - May 2010
Schneider Logistics November 2001 - December 2002
IBD/Agrifusion May 2000 - November 2001
Honeywell August 1997 - March 2000
Lister Petter April 1995 - August 1997
Garmin International June 1993 - April 1995
Honeywell November 1986 - May 1993
Skills
Warehousing, Logistics, Call Center, Customer Service, Coaching, Training, Negotiation, International Trade, Export, Performance Management, Customer Satisfaction, Team Building, Operations Management, Freight Forwarding, Employee Relations, Process Improvement, Software Documentation, Customer Retention, Forecasting, Microsoft Office, International Shipping, Import Export, Export Control..., Export Administration, Export-Import, Train Employees, Train New Employees, Train Staff, Train Others, Train the Trainer, Curriculum Development, Curriculum Design, Call Centers, Workforce Management, Vendor Management, Customer Experience, Project Planning, Call Center Development, CRM, Recruiting, Team Leadership, Management, Cross-functional Team..., Change Management, System Administration, Inbound Marketing, Sales, Strategy, Business Development, Strategic Planning
Education
Dallas Baptist University 2006 — 2006
CLEP Exam, Spanish (6 credits)
American Red Cross 1977 — 2003
Certificate, Instructor: CPR, First Aid, Advanced First Aid
Schneider Logistics 2000 — 2001
Certificate, Hazardous Material (Ground & IATA)
International Trade Club of Kansas CIty 1995 — 2000
Certificate, Export Documentation & Letters of Credit
U.S. Bureau of Industry & Science (then BXA) 1988 — 2000
Certificate, Export Management & Export Regulations
Johnson County Community College 1991 — 1992
Not complete yet, Business (41 Credits received)
Blue Valley 1979 — 1983
Bell Partners Inc February 2014 - Present
iQor May 2010 - February 2014
IRT May 2009 - May 2010
Schneider Logistics November 2001 - December 2002
IBD/Agrifusion May 2000 - November 2001
Honeywell August 1997 - March 2000
Lister Petter April 1995 - August 1997
Garmin International June 1993 - April 1995
Honeywell November 1986 - May 1993
Skills
Warehousing, Logistics, Call Center, Customer Service, Coaching, Training, Negotiation, International Trade, Export, Performance Management, Customer Satisfaction, Team Building, Operations Management, Freight Forwarding, Employee Relations, Process Improvement, Software Documentation, Customer Retention, Forecasting, Microsoft Office, International Shipping, Import Export, Export Control..., Export Administration, Export-Import, Train Employees, Train New Employees, Train Staff, Train Others, Train the Trainer, Curriculum Development, Curriculum Design, Call Centers, Workforce Management, Vendor Management, Customer Experience, Project Planning, Call Center Development, CRM, Recruiting, Team Leadership, Management, Cross-functional Team..., Change Management, System Administration, Inbound Marketing, Sales, Strategy, Business Development, Strategic Planning
Education
Dallas Baptist University 2006 — 2006
CLEP Exam, Spanish (6 credits)
American Red Cross 1977 — 2003
Certificate, Instructor: CPR, First Aid, Advanced First Aid
Schneider Logistics 2000 — 2001
Certificate, Hazardous Material (Ground & IATA)
International Trade Club of Kansas CIty 1995 — 2000
Certificate, Export Documentation & Letters of Credit
U.S. Bureau of Industry & Science (then BXA) 1988 — 2000
Certificate, Export Management & Export Regulations
Johnson County Community College 1991 — 1992
Not complete yet, Business (41 Credits received)
Blue Valley 1979 — 1983
Anioushka Guillaume's iQor Experience October 2013 - Present
Job Experienced Healthcare Support Worker
Industry Hospital & Health Care
Experience
iQor October 2013 - Present
Interactive Response Technologies January 2011 - Present
Bankers Life & Casualty Company February 2010 - November 2010
US Census Bureau April 2010 - July 2010
Baker Medical Office May 2009 - December 2009
FAU Louis & Green Memory & Wellness Center January 2009 - May 2009
FAU Louis & Green Memory & Wellness Center September 2008 - May 2009
FAU Pharmacy August 2007 - September 2008
Skills
Access, Telephone Skills, Medical Records, Process Scheduler, Management, Fax, Interviews, Databases, Medicare, Insurance, Health Insurance, Outlook, Employee Benefits, Healthcare, Customer Service, Leadership
Education
Management Resources Institute 2010 — 2010
Diploma, Medical Billing Technology
Florida Atlantic University 2007 — 2009
Bachelor of Health Services, Health Services Administration
Florida Atlantic University August 2009 2007 — 2009
Bachelor of Science, Health Administration
Miami Dade CollegeDecember 2006 2004 — 2006
Associate of Arts, Nursing
iQor October 2013 - Present
Interactive Response Technologies January 2011 - Present
Bankers Life & Casualty Company February 2010 - November 2010
US Census Bureau April 2010 - July 2010
Baker Medical Office May 2009 - December 2009
FAU Louis & Green Memory & Wellness Center January 2009 - May 2009
FAU Louis & Green Memory & Wellness Center September 2008 - May 2009
FAU Pharmacy August 2007 - September 2008
Skills
Access, Telephone Skills, Medical Records, Process Scheduler, Management, Fax, Interviews, Databases, Medicare, Insurance, Health Insurance, Outlook, Employee Benefits, Healthcare, Customer Service, Leadership
Education
Management Resources Institute 2010 — 2010
Diploma, Medical Billing Technology
Florida Atlantic University 2007 — 2009
Bachelor of Health Services, Health Services Administration
Florida Atlantic University August 2009 2007 — 2009
Bachelor of Science, Health Administration
Miami Dade CollegeDecember 2006 2004 — 2006
Associate of Arts, Nursing
kimberley downie kimberley downie's iQor Experience September 2013 - December 2014
Job
Industry
Experience
iQor September 2013 - December 2014
Ministry of Education of Jamaica June 2009 - July 2010
Education
Florida Memorial College 2012 — 2017
Business Administration and Management, General
Titchfield high school 2004 — 2009
High school diploma, Business Administration and Management, General
iQor September 2013 - December 2014
Ministry of Education of Jamaica June 2009 - July 2010
Education
Florida Memorial College 2012 — 2017
Business Administration and Management, General
Titchfield high school 2004 — 2009
High school diploma, Business Administration and Management, General
Brenda Thrower's iQor Experience September 2008 - August 2012
Job
Industry Package/Freight Delivery
Experience
Britax Child Safety March 2013 - July 2015
iQor September 2008 - August 2012
Entertainment Distribution Center April 2006 - March 2007
Leiner Health Products May 2002 - March 2006
Leiner Health Products May 2002 - March 2006
Britax Child Safety June 1999 - April 2002
Britax Child Safety June 1999 - April 2001
Skills
Process Improvement, Manufacturing, Customer Service, Quality Control, Auditing, Automation, Internal Audit, Credit, Call Centers, Inspection, Credit Cards, Customer Satisfaction, Outlook, Leadership, Software Documentation, Training, Team Building, Sales, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Management, Team Leadership, Strategic Planning
Education
York Technical College 1984 — 1986
Associate's degree, Business Administration and Management, General
York Technical College 1984 — 1986
Assoc, Business Administration
York Technical College 1984 — 1986
Associate's degree, Business Administration and Management, General
Gaston College
Britax Child Safety March 2013 - July 2015
iQor September 2008 - August 2012
Entertainment Distribution Center April 2006 - March 2007
Leiner Health Products May 2002 - March 2006
Leiner Health Products May 2002 - March 2006
Britax Child Safety June 1999 - April 2002
Britax Child Safety June 1999 - April 2001
Skills
Process Improvement, Manufacturing, Customer Service, Quality Control, Auditing, Automation, Internal Audit, Credit, Call Centers, Inspection, Credit Cards, Customer Satisfaction, Outlook, Leadership, Software Documentation, Training, Team Building, Sales, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Management, Team Leadership, Strategic Planning
Education
York Technical College 1984 — 1986
Associate's degree, Business Administration and Management, General
York Technical College 1984 — 1986
Assoc, Business Administration
York Technical College 1984 — 1986
Associate's degree, Business Administration and Management, General
Gaston College
leonardo bofill leonardo bofill's iQor Experience February 2015 - Present
Job Final configuraction Technician at iQor
Industry Computer Networking
Experience
iQor February 2015 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Career Skills, Windows Server, Programming Concepts, CCNA, Computer Hardware, C++, Linux
Education
Everest University-Tampa 2011 — 2014
network administrator, Computer Science
Everest University-Tampa 2010 — 2013
Associate's degree, computer
iQor February 2015 - Present
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Career Skills, Windows Server, Programming Concepts, CCNA, Computer Hardware, C++, Linux
Education
Everest University-Tampa 2011 — 2014
network administrator, Computer Science
Everest University-Tampa 2010 — 2013
Associate's degree, computer
Alissa Carver Alissa Carver's iQor Experience October 2011 - Present
Job Rep at Primerica
Industry Financial Services
Experience
Primerica May 2014 - Present
iQor October 2011 - Present
Receivable Management Services (RMS) October 2005 - September 2011
Skills
General Ledger, Account Reconciliation, Auditing, Life Insurance, Retirement Planning, Retirement Savings, Bank Reconciliation, Microsoft Excel, Call Centers, Risk Management, Team Building, Vendor Management
Education
DeSales University 2002 — 2004
Bacholers of Science, Accounting
Allentown Business School 2000 — 2002
Associates Degree, Accounting
Primerica May 2014 - Present
iQor October 2011 - Present
Receivable Management Services (RMS) October 2005 - September 2011
Skills
General Ledger, Account Reconciliation, Auditing, Life Insurance, Retirement Planning, Retirement Savings, Bank Reconciliation, Microsoft Excel, Call Centers, Risk Management, Team Building, Vendor Management
Education
DeSales University 2002 — 2004
Bacholers of Science, Accounting
Allentown Business School 2000 — 2002
Associates Degree, Accounting
Rebecca Anderson Nowery's iQor Experience November 2013 - Present
Job Assistant Vice President Training and Employee Development at iQor
Industry Financial Services
Experience
iQor November 2013 - Present
Empire Education Group March 2013 - June 2013
Receivable Management Services, an iQor Company March 2005 - February 2011
Receivable Management Services (RMS) March 2002 - February 2005
Receivable Management Services (RMS), previously a division of D&B May 2001 - May 2002
Dun & Bradstreet June 2000 - April 2001
Dun & Bradstreet March 1996 - May 2000
Skills
BPO, Human Resources, Vendor Management, Process Improvement, HRIS, Performance Management, Executive Management, Call Centers, Business Development, Coaching, Strategic Planning, Operations Management, Customer Service, Business Process..., CRM, Outsourcing, Management, Employee Benefits, Leadership, Training, Recruiting, Team Building, Employee Engagement, Talent Acquisition, Employee Relations, Customer Retention, Talent Management, Customer Satisfaction, Change Management, Onboarding, Strategy, Team Leadership, Account Management, Hiring, Applicant Tracking..., Leadership Development, Team Management
Education
Moravian College
MBA, Business Administration
East Stroudsburg University of Pennsylvania
BA, Sociology/ Anthropology (Cum Laude)
iQor November 2013 - Present
Empire Education Group March 2013 - June 2013
Receivable Management Services, an iQor Company March 2005 - February 2011
Receivable Management Services (RMS) March 2002 - February 2005
Receivable Management Services (RMS), previously a division of D&B May 2001 - May 2002
Dun & Bradstreet June 2000 - April 2001
Dun & Bradstreet March 1996 - May 2000
Skills
BPO, Human Resources, Vendor Management, Process Improvement, HRIS, Performance Management, Executive Management, Call Centers, Business Development, Coaching, Strategic Planning, Operations Management, Customer Service, Business Process..., CRM, Outsourcing, Management, Employee Benefits, Leadership, Training, Recruiting, Team Building, Employee Engagement, Talent Acquisition, Employee Relations, Customer Retention, Talent Management, Customer Satisfaction, Change Management, Onboarding, Strategy, Team Leadership, Account Management, Hiring, Applicant Tracking..., Leadership Development, Team Management
Education
Moravian College
MBA, Business Administration
East Stroudsburg University of Pennsylvania
BA, Sociology/ Anthropology (Cum Laude)
Syiesha Smith Syiesha Smith's iQor Experience October 2011 - January 2012
Job Professional Debt Collector
Industry Financial Services
Experience
iQor October 2011 - January 2012
NCO Financial Systems September 2010 - September 2011
Community Services for the Developmentally Disabled April 2008 - August 2010
Baker Victory Services October 2006 - February 2008
Finish Line April 2006 - September 2006
New York & Company October 2001 - September 2004
Education
Erie Community College 2007 — 2009
Associates Degree, Culinary Arts, 3.2
iQor October 2011 - January 2012
NCO Financial Systems September 2010 - September 2011
Community Services for the Developmentally Disabled April 2008 - August 2010
Baker Victory Services October 2006 - February 2008
Finish Line April 2006 - September 2006
New York & Company October 2001 - September 2004
Education
Erie Community College 2007 — 2009
Associates Degree, Culinary Arts, 3.2
Marietta Doster Marietta Doster's iQor Experience February 2008 - August 2010
Job Teller at Dunbar Armored
Industry Executive Office
Experience
Dunbar Armored October 2014 - Present
Harris Teeter July 2012 - May 2014
South Piedmont Community College February 2011 - June 2012
iQor February 2008 - August 2010
Techead-Phillip Morris USA January 2007 - January 2008
Union County Community Action January 2001 - March 2005
Skills
Cashiering, Retail, Loss Prevention, Merchandising, Retail Sales, Store Management, Visual Merchandising, Customer Service, Cash Register, Time Management, Inventory Management, Customer Satisfaction, Inventory Control, Data Entry, Store Operations
Education
South Piedmont Community College 1997 — 2000
Associate of Arts and Sciences (AAS), Office Systems Technology
Five Towns College 1988 — 1991
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Roosevelt Jr Sr. High School 1982 — 1988
High School Diploma, All required courses
Dunbar Armored October 2014 - Present
Harris Teeter July 2012 - May 2014
South Piedmont Community College February 2011 - June 2012
iQor February 2008 - August 2010
Techead-Phillip Morris USA January 2007 - January 2008
Union County Community Action January 2001 - March 2005
Skills
Cashiering, Retail, Loss Prevention, Merchandising, Retail Sales, Store Management, Visual Merchandising, Customer Service, Cash Register, Time Management, Inventory Management, Customer Satisfaction, Inventory Control, Data Entry, Store Operations
Education
South Piedmont Community College 1997 — 2000
Associate of Arts and Sciences (AAS), Office Systems Technology
Five Towns College 1988 — 1991
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Roosevelt Jr Sr. High School 1982 — 1988
High School Diploma, All required courses
Patrick Herring Patrick Herring's iQor Experience October 2007 - March 2009
Job President / CEO HIM, Inc.
Industry Real Estate
Experience
Systems Maintenance Services April 2011 - Present
HIM, Inc June 2009 - Present
Reach Christian Broadcasting Network June 2009 - July 2010
iQor October 2007 - March 2009
Convergys June 2007 - October 2007
Alltel / 360 Communication May 1994 - June 2007
Skills
Team Building, Call Center, Retail, Process Improvement, Hiring, Real Estate, Customer Service, Customer Relations, Negotiation, Business Management, Operations Management, Leadership Development, Problem Solving, Coaching, Start-ups, Telecommunications, Small Business, Public Speaking, Change Management, Customer Satisfaction, Executive Management, Microsoft Office, Mentoring, P&L, Recruiting, Management
Education
Florida Agricultural and Mechanical University
Psychology / Business Administration
Systems Maintenance Services April 2011 - Present
HIM, Inc June 2009 - Present
Reach Christian Broadcasting Network June 2009 - July 2010
iQor October 2007 - March 2009
Convergys June 2007 - October 2007
Alltel / 360 Communication May 1994 - June 2007
Skills
Team Building, Call Center, Retail, Process Improvement, Hiring, Real Estate, Customer Service, Customer Relations, Negotiation, Business Management, Operations Management, Leadership Development, Problem Solving, Coaching, Start-ups, Telecommunications, Small Business, Public Speaking, Change Management, Customer Satisfaction, Executive Management, Microsoft Office, Mentoring, P&L, Recruiting, Management
Education
Florida Agricultural and Mechanical University
Psychology / Business Administration
Bruce Creasap's iQor Experience August 2011 - July 2013
Job Customer Relations Sales
Industry Automotive
Experience
Mathews Hyundai September 2014 - Present
PPG Industries November 2013 - August 2014
Marion Harding High School September 2002 - May 2014
InfoCision Management Corporation July 2013 - November 2013
IQOR August 2011 - July 2013
Columbus State Community College September 1998 - September 2011
Pennsylvania Life Insurance Company July 2006 - June 2007
The Ohio State University January 1988 - June 2006
Verizon January 1974 - July 2002
Marion Catholic High School July 1985 - June 1991
Skills
Multiple business and..., Microsoft Office, Interpersonal Skill, Educational Technology, Higher Education, Highly detail oriented, Educational Leadership, Adult Education, Special Education, Marketing Communications, Computer Network..., Business Strategy, Business Analysis, New Business Development, Budgets, Business Planning, Business Process, Small Business, Logistics, Logistics Management, Warehousing, Data Warehousing, Warehouse Management, Warehouse Automation, Supply Chain Management, Supply Chain, Supply Management, Ownership, Owner-managed businesses, Sports Management, Sports Marketing, Sports Injuries, Sports Coaching, Professional Sports, Executive Coaching, Business Coaching, Marketing, Customer Service, Leadership, Public Speaking, Coaching, Strategic Planning, Sales
Education
The Ohio State University 2010 — 2011
Masters of Education, Instructional Business / Technology
Franklin University 1998 — 2001
Masters Business Administration, Business Administration and Management
Mount Vernon Nazarene University 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, 2.94
Marion Technical College 1990 — 1996
Associates Applied Business Business Management, Business Management
Hondros College 2005 — 2005
Certificate, Insurance / Life, Health, & Annuities
Mathews Hyundai September 2014 - Present
PPG Industries November 2013 - August 2014
Marion Harding High School September 2002 - May 2014
InfoCision Management Corporation July 2013 - November 2013
IQOR August 2011 - July 2013
Columbus State Community College September 1998 - September 2011
Pennsylvania Life Insurance Company July 2006 - June 2007
The Ohio State University January 1988 - June 2006
Verizon January 1974 - July 2002
Marion Catholic High School July 1985 - June 1991
Skills
Multiple business and..., Microsoft Office, Interpersonal Skill, Educational Technology, Higher Education, Highly detail oriented, Educational Leadership, Adult Education, Special Education, Marketing Communications, Computer Network..., Business Strategy, Business Analysis, New Business Development, Budgets, Business Planning, Business Process, Small Business, Logistics, Logistics Management, Warehousing, Data Warehousing, Warehouse Management, Warehouse Automation, Supply Chain Management, Supply Chain, Supply Management, Ownership, Owner-managed businesses, Sports Management, Sports Marketing, Sports Injuries, Sports Coaching, Professional Sports, Executive Coaching, Business Coaching, Marketing, Customer Service, Leadership, Public Speaking, Coaching, Strategic Planning, Sales
Education
The Ohio State University 2010 — 2011
Masters of Education, Instructional Business / Technology
Franklin University 1998 — 2001
Masters Business Administration, Business Administration and Management
Mount Vernon Nazarene University 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, 2.94
Marion Technical College 1990 — 1996
Associates Applied Business Business Management, Business Management
Hondros College 2005 — 2005
Certificate, Insurance / Life, Health, & Annuities
Berney Bhajjan Berney Bhajjan's iQor Experience May 2011 - Present
Job Vice President_Utilities Customer Service at iQor
Industry Outsourcing/Offshoring
Experience
iQor May 2011 - Present
iQor September 2009 - Present
AEGIS May 2004 - August 2008
GECIS March 2000 - April 2004
Skills
BPO, Call Centers, Outsourcing, Operations Management, Transition Management, Customer Satisfaction, Customer Experience, Management, Customer Service
Education
Delhi University
Bachelor of Commerce (BCom)
St. Xavier School - Delhi
High School
iQor May 2011 - Present
iQor September 2009 - Present
AEGIS May 2004 - August 2008
GECIS March 2000 - April 2004
Skills
BPO, Call Centers, Outsourcing, Operations Management, Transition Management, Customer Satisfaction, Customer Experience, Management, Customer Service
Education
Delhi University
Bachelor of Commerce (BCom)
St. Xavier School - Delhi
High School
Michael Welliver Michael Welliver's iQor Experience May 2012 - Present
Job at iQor
Industry Outsourcing/Offshoring
Experience
iQor May 2012 - Present
iQor November 2010 - April 2012
Receivable Management Services (RMS) May 2001 - November 2010
Dun & Bradstreet February 1996 - May 2001
Skills
Call Center, Vendor Management, Operations Management, Process Improvement, Outsourcing, BPO, Team Building, Executive Management, Customer Service, Management, CRM, Strategic Planning, Business Analysis, Risk Management, Business Process..., Team Leadership, Business Development, Account Management, Project Management, Change Management, Leadership, Call Centers, Strategy, Team Management
Education
DeSales University 1997 — 2001
Computer Science
Northampton Community College 1994 — 1996
iQor May 2012 - Present
iQor November 2010 - April 2012
Receivable Management Services (RMS) May 2001 - November 2010
Dun & Bradstreet February 1996 - May 2001
Skills
Call Center, Vendor Management, Operations Management, Process Improvement, Outsourcing, BPO, Team Building, Executive Management, Customer Service, Management, CRM, Strategic Planning, Business Analysis, Risk Management, Business Process..., Team Leadership, Business Development, Account Management, Project Management, Change Management, Leadership, Call Centers, Strategy, Team Management
Education
DeSales University 1997 — 2001
Computer Science
Northampton Community College 1994 — 1996
Aracely Salas Aracely Salas's iQor Experience January 2011 - November 2011
Job Bilingual Claims CSR I at Nationwide Insurance
Industry Insurance
Experience
Nationwide Insurance March 2013 - Present
PLS Financial Services September 2012 - December 2012
iQor January 2011 - November 2011
Skills
Bilingual, Telephone Skills, Cold Calling, Warm Calling, Organization, Filing, Data Entry, 40-43 WPM, Presentations, CRM Expertise, Event Planning, Travel Arrangements, Recruiting, Sales, Cashiering, Call Centers, Customer Service, Insurance, Claim, Customer Satisfaction, Training, Lotus Notes, Process Improvement
Education
Santa Fe College 2013 — 2015
Secondary Education and Teaching
Gaston College
Secondary Education and Teaching
Nationwide Insurance March 2013 - Present
PLS Financial Services September 2012 - December 2012
iQor January 2011 - November 2011
Skills
Bilingual, Telephone Skills, Cold Calling, Warm Calling, Organization, Filing, Data Entry, 40-43 WPM, Presentations, CRM Expertise, Event Planning, Travel Arrangements, Recruiting, Sales, Cashiering, Call Centers, Customer Service, Insurance, Claim, Customer Satisfaction, Training, Lotus Notes, Process Improvement
Education
Santa Fe College 2013 — 2015
Secondary Education and Teaching
Gaston College
Secondary Education and Teaching
Kelvin Wood Kelvin Wood's iQor Experience March 2015 - Present
Job Sale Rep/Delivery Driver/Merchandiser/ Line Cleaner at Pope Distributing Co
Industry Consumer Goods
Experience
Pope Distributing Co April 2015 - Present
iQor March 2015 - Present
Sabre Energy Services LLC December 2014 - February 2015
SOS Employment Group, now Elwood Staffing April 2014 - November 2014
Universal Cheerleaders Association January 2012 - April 2014
Pharamacy September 2011 - February 2013
Skills
Coaching, Public Speaking, Teaching, Elementary Education, Research, Adult Education, Community Outreach, Curriculum Design, Curriculum Development, E-Learning, Editing, Higher Education, Instructional Design, Leadership Development, Petroleum, Program Development, Staff Development, Supervisory Skills, Tutoring, Sales, Employee Relations, Human Resources, Training, Customer Service, Microsoft Word, Recruiting, Social Media
Education
East Central University 2007 — 2013
Sports Admin
Denver School Of Massage Therapy 2010 — 2011
Certification, Massage Therapy/Therapeutic Massage
Northeastern Oklahoma A&M College 2005 — 2007
Athletic Training
Pope Distributing Co April 2015 - Present
iQor March 2015 - Present
Sabre Energy Services LLC December 2014 - February 2015
SOS Employment Group, now Elwood Staffing April 2014 - November 2014
Universal Cheerleaders Association January 2012 - April 2014
Pharamacy September 2011 - February 2013
Skills
Coaching, Public Speaking, Teaching, Elementary Education, Research, Adult Education, Community Outreach, Curriculum Design, Curriculum Development, E-Learning, Editing, Higher Education, Instructional Design, Leadership Development, Petroleum, Program Development, Staff Development, Supervisory Skills, Tutoring, Sales, Employee Relations, Human Resources, Training, Customer Service, Microsoft Word, Recruiting, Social Media
Education
East Central University 2007 — 2013
Sports Admin
Denver School Of Massage Therapy 2010 — 2011
Certification, Massage Therapy/Therapeutic Massage
Northeastern Oklahoma A&M College 2005 — 2007
Athletic Training
Emilien Davis's iQor Experience March 2012 - March 2013
Job Recent Graduate, interested in Corporate Strategy, Finance, and Risk Management
Industry Financial Services
Experience
HiConversion July 2014 - June 2015
Fox Rent-A-Car June 2013 - October 2013
iQor March 2012 - March 2013
T-Mobile April 2010 - October 2011
Convergys May 2008 - January 2009
US Navy July 1999 - September 2005
Skills
Microsoft Excel, Microsoft Word, Project Management, Lateral Thinking, Business Communications, Cultural Awareness, Written & Oral..., Research, Financial Modeling, Wireless, Customer Experience, Account Management, Sales Process, Customer Retention, Management, Cold Calling, Solution Selling, Sales Operations, Salesforce.com, Selling, Direct Sales, Microsoft Office, Negotiation, Telecommunications, Customer Service, Sales, Critical Thinking, B2B, Leadership, PowerPoint, Time Management, WordPress, Social Networking, Social Media Marketing, Social Media, Strategy, Marketing, Written Communication, Public Speaking, Phone Etiquette
Education
Florida International University 2009 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Valdosta High School 1995 — 1999
College Preparatory Curriculum
HiConversion July 2014 - June 2015
Fox Rent-A-Car June 2013 - October 2013
iQor March 2012 - March 2013
T-Mobile April 2010 - October 2011
Convergys May 2008 - January 2009
US Navy July 1999 - September 2005
Skills
Microsoft Excel, Microsoft Word, Project Management, Lateral Thinking, Business Communications, Cultural Awareness, Written & Oral..., Research, Financial Modeling, Wireless, Customer Experience, Account Management, Sales Process, Customer Retention, Management, Cold Calling, Solution Selling, Sales Operations, Salesforce.com, Selling, Direct Sales, Microsoft Office, Negotiation, Telecommunications, Customer Service, Sales, Critical Thinking, B2B, Leadership, PowerPoint, Time Management, WordPress, Social Networking, Social Media Marketing, Social Media, Strategy, Marketing, Written Communication, Public Speaking, Phone Etiquette
Education
Florida International University 2009 — 2014
Bachelor of Business Administration (B.B.A.), International Business
Valdosta High School 1995 — 1999
College Preparatory Curriculum
Shobhita Batra's iQor Experience October 2008 - Present
Job SYSTEMS AND BUSINESS PROCESS INNOVATOR
Industry Financial Services
Experience
iQor October 2008 - Present
Skills
Client Interfacing, Profit & Loss Management, Six Sigma, Change Management, Analytics, Operational Excellence, CRM, Income Statement, BPO, Outsourcing, Service Delivery, Business Analysis, Financial Analysis, Data Analysis, Strategic Planning, Team Management, Performance Management, Process Improvement, Management, Leadership, Business Development, Business Process..., Call Centers, Team Building, Vendor Management, Quality Assurance, Customer Satisfaction, Operations Management, Offshoring, Human Resources, Resource Management, New Business Development, Transition Management, Training, Strategy
Education
Indian Institute of Management, Bangalore 2004 — 2005
AGMP, General Management
Tamil Nadu Doctor M.G.R. Medical University 1993 — 1998
MBBS, Medicine, General Surgery
Delhi Public School - R. K. Puram 1991 — 1993
Senior school, Science w bio n math
iQor October 2008 - Present
Skills
Client Interfacing, Profit & Loss Management, Six Sigma, Change Management, Analytics, Operational Excellence, CRM, Income Statement, BPO, Outsourcing, Service Delivery, Business Analysis, Financial Analysis, Data Analysis, Strategic Planning, Team Management, Performance Management, Process Improvement, Management, Leadership, Business Development, Business Process..., Call Centers, Team Building, Vendor Management, Quality Assurance, Customer Satisfaction, Operations Management, Offshoring, Human Resources, Resource Management, New Business Development, Transition Management, Training, Strategy
Education
Indian Institute of Management, Bangalore 2004 — 2005
AGMP, General Management
Tamil Nadu Doctor M.G.R. Medical University 1993 — 1998
MBBS, Medicine, General Surgery
Delhi Public School - R. K. Puram 1991 — 1993
Senior school, Science w bio n math
Ray Valentine's iQor Experience August 2002 - April 2008
Job Chief Technology Officer
Industry Information Technology and Services
Experience
KM2 Solutions October 2008 - Present
iQor August 2002 - April 2008
Express Med Inc 2001 - 2002
SubmitOrder Inc January 2000 - March 2001
National Revenue Corp November 1995 - January 2000
BL Three Inc March 1991 - November 1995
Skills
Integration, Server Architecture, Process Improvement, ITIL, Metrics, Disaster Recovery, Call Center, Vendor Management, IT Strategy, Outsourcing, VMware, IT Management, VoIP, Offshoring, Workforce Management, Executive Management, System Deployment, Data Center, Service Delivery, Management, Team Leadership, Leadership, SaaS, Business Intelligence, Contact Centers, BPO, Telecommunications, Network Design, Cloud Computing, Call Centers, Telephony, Enterprise Software, Networking, Network Architecture, Operations Management, Cisco Technologies, IVR, Team Management, CRM, SIP, Professional Services, MPLS, Customer Experience, Managed Services, Avaya, Virtualization, Unified Communications, Enterprise Architecture, ACD, Pre-sales
Education
Central Ohio Technical College 1987 — 1989
AA, Computer Science
Daytona State College 1975 — 1976
Seabreeze High School
KM2 Solutions October 2008 - Present
iQor August 2002 - April 2008
Express Med Inc 2001 - 2002
SubmitOrder Inc January 2000 - March 2001
National Revenue Corp November 1995 - January 2000
BL Three Inc March 1991 - November 1995
Skills
Integration, Server Architecture, Process Improvement, ITIL, Metrics, Disaster Recovery, Call Center, Vendor Management, IT Strategy, Outsourcing, VMware, IT Management, VoIP, Offshoring, Workforce Management, Executive Management, System Deployment, Data Center, Service Delivery, Management, Team Leadership, Leadership, SaaS, Business Intelligence, Contact Centers, BPO, Telecommunications, Network Design, Cloud Computing, Call Centers, Telephony, Enterprise Software, Networking, Network Architecture, Operations Management, Cisco Technologies, IVR, Team Management, CRM, SIP, Professional Services, MPLS, Customer Experience, Managed Services, Avaya, Virtualization, Unified Communications, Enterprise Architecture, ACD, Pre-sales
Education
Central Ohio Technical College 1987 — 1989
AA, Computer Science
Daytona State College 1975 — 1976
Seabreeze High School
Justin Summer's iQor Experience July 2014 - Present
Job SVP, Chief Commercial Counsel at iQor
Industry Information Technology and Services
Experience
iQor July 2014 - Present
Catalina Marketing Corporation September 2010 - July 2014
Nielsen Catalina Solutions 2009 - July 2014
Catalina Marketing February 2005 - September 2010
Catalina Marketing March 2004 - February 2005
Jabil 2002 - 2004
Skills
Management, Executive Pay, Intellectual Property, Corporate Governance, Mergers, Corporate Law, Commercial Litigation, Contract Negotiation, Joint Ventures, Mergers & Acquisitions, Start-ups, Outsourcing, Business Development, Private Equity, Negotiation, Leadership, Strategy, Licensing
Education
Georgetown University Law Center 1990 — 1993
JD
Georgetown University 1986 — 1990
Bachelor of Arts (B.A.)
iQor July 2014 - Present
Catalina Marketing Corporation September 2010 - July 2014
Nielsen Catalina Solutions 2009 - July 2014
Catalina Marketing February 2005 - September 2010
Catalina Marketing March 2004 - February 2005
Jabil 2002 - 2004
Skills
Management, Executive Pay, Intellectual Property, Corporate Governance, Mergers, Corporate Law, Commercial Litigation, Contract Negotiation, Joint Ventures, Mergers & Acquisitions, Start-ups, Outsourcing, Business Development, Private Equity, Negotiation, Leadership, Strategy, Licensing
Education
Georgetown University Law Center 1990 — 1993
JD
Georgetown University 1986 — 1990
Bachelor of Arts (B.A.)
M. Jewel James's iQor Experience April 2008 - Present
Job Assistant Vice President, Talent for iQor
Industry Staffing and Recruiting
Experience
iQor April 2008 - Present
OSI, Outsourcing 2006 - 2008
Education
Franklin University 2006 — 2009
iQor April 2008 - Present
OSI, Outsourcing 2006 - 2008
Education
Franklin University 2006 — 2009
Jamie Sidwell's iQor Experience April 2007 - Present
Job AVP Global Training at iQor
Industry Financial Services
Experience
iQor April 2007 - Present
1800flowers.com April 2005 - April 2007
MSA Solutions February 2001 - April 2002
Bank One August 1990 - December 2000
Skills
Call Center, Employee Relations, Coaching, Leadership Development, Recruiting, Training, Customer Service, Organizational..., Human Resources, Leadership, Instructional Design, Training Delivery, Operations Management, Management, Change Management, Call Centers, HRIS, Applicant Tracking..., Interviews, New Hire Orientations
Education
Franklin University 2014 — 2015
Master's Degree, MBA with focus in Business Psychology
Franklin University 2010 — 2012
BS, Business Administration & Human Resources Management, Summa Cum Laude
The University of Akron 1983 — 1986
Business Administration
iQor April 2007 - Present
1800flowers.com April 2005 - April 2007
MSA Solutions February 2001 - April 2002
Bank One August 1990 - December 2000
Skills
Call Center, Employee Relations, Coaching, Leadership Development, Recruiting, Training, Customer Service, Organizational..., Human Resources, Leadership, Instructional Design, Training Delivery, Operations Management, Management, Change Management, Call Centers, HRIS, Applicant Tracking..., Interviews, New Hire Orientations
Education
Franklin University 2014 — 2015
Master's Degree, MBA with focus in Business Psychology
Franklin University 2010 — 2012
BS, Business Administration & Human Resources Management, Summa Cum Laude
The University of Akron 1983 — 1986
Business Administration
Ebon Moore's iQor Experience June 2005 - Present
Job AVP, Finance: Statement and Invoicing at iQor
Industry Outsourcing/Offshoring
Experience
iQor June 2005 - Present
Skills
Customer Service, Operations Management, Call Centers, Call Center, Outsourcing, Team Management, Customer Satisfaction, Customer Retention, Process Improvement, Vendor Management
Education
Franklin University 2007 — 2009
Marketing
Ohio Northern University 1996 — 2001
iQor June 2005 - Present
Skills
Customer Service, Operations Management, Call Centers, Call Center, Outsourcing, Team Management, Customer Satisfaction, Customer Retention, Process Improvement, Vendor Management
Education
Franklin University 2007 — 2009
Marketing
Ohio Northern University 1996 — 2001
Jamie Welsh's iQor Experience April 2009 - Present
Job Vice President Business Development at iQor
Industry Outsourcing/Offshoring
Experience
iQor April 2009 - Present
Kaulkin Ginsberg July 2006 - January 2009
Garnet Capital Advisors July 2005 - August 2006
SourceMedia 2000 - 2005
SourceMedia FKA Thomson Media 2000 - 2005
Thomson Media 2000 - 2005
Skills
Business Development, Leadership, CRM, Operations Management, Strategy, Process Improvement, Customer Experience, Management, Customer Retention, Team Building, New Business Development, Strategic Partnerships, Workforce Management, Performance Management, Start-ups, Relationship Management, Lead Generation, Account Management, Team Management, Customer Service
Education
Fordham University 1996 — 1998
MA, Social Work
Virginia Wesleyan College 1992 — 1996
BA, Social Science/Psychology
Nutley High school
iQor April 2009 - Present
Kaulkin Ginsberg July 2006 - January 2009
Garnet Capital Advisors July 2005 - August 2006
SourceMedia 2000 - 2005
SourceMedia FKA Thomson Media 2000 - 2005
Thomson Media 2000 - 2005
Skills
Business Development, Leadership, CRM, Operations Management, Strategy, Process Improvement, Customer Experience, Management, Customer Retention, Team Building, New Business Development, Strategic Partnerships, Workforce Management, Performance Management, Start-ups, Relationship Management, Lead Generation, Account Management, Team Management, Customer Service
Education
Fordham University 1996 — 1998
MA, Social Work
Virginia Wesleyan College 1992 — 1996
BA, Social Science/Psychology
Nutley High school
CHRIS TOLAND's iQor Experience February 2009 - May 2010
Job Vice President at Personified Group Inc.
Industry Financial Services
Experience
iQor February 2009 - May 2010
Capital Management Services August 2005 - February 2009
Alden And Associates June 2002 - August 2005
GREAT LAKES BUREAU(GE CAPITAL) 1997 - 2001
Skills
Call Centers, Leadership, Credit, Process Improvement, Vendor Management, Banking
Education
Medaille College 2006 — 2008
MBA, BUSINESS MANAGEMENT
D'Youville College 2003 — 2007
BA/MS, INTERNATIONAL BUSINESS
State University of New York College at Buffalo 1991 — 1996
BS, COMPUTER SCIENCE
LINTON HIGH SCHOOL 1987 — 1992
iQor February 2009 - May 2010
Capital Management Services August 2005 - February 2009
Alden And Associates June 2002 - August 2005
GREAT LAKES BUREAU(GE CAPITAL) 1997 - 2001
Skills
Call Centers, Leadership, Credit, Process Improvement, Vendor Management, Banking
Education
Medaille College 2006 — 2008
MBA, BUSINESS MANAGEMENT
D'Youville College 2003 — 2007
BA/MS, INTERNATIONAL BUSINESS
State University of New York College at Buffalo 1991 — 1996
BS, COMPUTER SCIENCE
LINTON HIGH SCHOOL 1987 — 1992
Leilani Navarro's iQor Experience March 2008 - Present
Job Process Engineer at iQor
Industry Electrical/Electronic Manufacturing
Experience
iQor March 2008 - Present
Jabil March 2007 - March 2008
Solectron January 2000 - May 2005
Skills
FMEA, Electronics..., SMT, Lean Manufacturing, DMAIC, Manufacturing..., 5S, Six Sigma, Kaizen, Root Cause Analysis, Value Stream Mapping, Manufacturing, Continuous Improvement, Failure Analysis, Time Study, Process Writing, New Product..., Project Coordination
Education
De Anza College 1989 — 1992
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 3.5
iQor March 2008 - Present
Jabil March 2007 - March 2008
Solectron January 2000 - May 2005
Skills
FMEA, Electronics..., SMT, Lean Manufacturing, DMAIC, Manufacturing..., 5S, Six Sigma, Kaizen, Root Cause Analysis, Value Stream Mapping, Manufacturing, Continuous Improvement, Failure Analysis, Time Study, Process Writing, New Product..., Project Coordination
Education
De Anza College 1989 — 1992
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 3.5
Randy Christofferson's iQor Experience 2002 - 2012
Job Chief Executive Officer at Sky Business Capital
Industry Consumer Services
Experience
Sky Business Capital October 2014 - Present
MIOGA Ventures 2000 - Present
iQor 2002 - 2012
First USA 1995 - 2000
American Express 1990 - 1995
Bain & Company 1982 - 1989
Procter & Gamble 1979 - 1981
Skills
Executive Management, Business Turnaround, Business Strategy, New Business Development, Re-engineering, Business Process..., Mergers and Acquisitions, Consumer Marketing, Database Marketing, Executive Coaching, Board Leadership, BPO, Leadership, Private Equity, Financial Services, Finance, Management, Consulting, Direct Marketing, Portfolio Management, mergers and acquisitions, Start-ups, Strategy, Strategic Planning, Mergers & Acquisitions
Education
Harvard Business School 1981 — 1983
MBA, Business
Michigan State University 1975 — 1979
BS, Chemical Engineering
Sky Business Capital October 2014 - Present
MIOGA Ventures 2000 - Present
iQor 2002 - 2012
First USA 1995 - 2000
American Express 1990 - 1995
Bain & Company 1982 - 1989
Procter & Gamble 1979 - 1981
Skills
Executive Management, Business Turnaround, Business Strategy, New Business Development, Re-engineering, Business Process..., Mergers and Acquisitions, Consumer Marketing, Database Marketing, Executive Coaching, Board Leadership, BPO, Leadership, Private Equity, Financial Services, Finance, Management, Consulting, Direct Marketing, Portfolio Management, mergers and acquisitions, Start-ups, Strategy, Strategic Planning, Mergers & Acquisitions
Education
Harvard Business School 1981 — 1983
MBA, Business
Michigan State University 1975 — 1979
BS, Chemical Engineering
Jwalant Shastri's iQor Experience June 2010 - Present
Job Sr. Software Developer at iQor Inc
Industry Computer Software
Experience
iQor June 2010 - Present
Drawbase Software January 2009 - December 2009
Cybage July 2006 - December 2007
Skills
SQL, Windows, Microsoft SQL Server, Linux, Oracle, Databases, Java, Architecture, C#, Cloud Computing, C++, XML, Crystal Reports, JavaScript, Eclipse
Education
New Jersey Institute of Technology 2008 — 2009
MS, Computer Science
Gujarat University 2002 — 2006
BE, Computer Engineering
iQor June 2010 - Present
Drawbase Software January 2009 - December 2009
Cybage July 2006 - December 2007
Skills
SQL, Windows, Microsoft SQL Server, Linux, Oracle, Databases, Java, Architecture, C#, Cloud Computing, C++, XML, Crystal Reports, JavaScript, Eclipse
Education
New Jersey Institute of Technology 2008 — 2009
MS, Computer Science
Gujarat University 2002 — 2006
BE, Computer Engineering
Stephen Selsor's iQor Experience June 2007 - December 2008
Job Strategy Supervisor at PHD Worldwide
Industry Marketing and Advertising
Experience
PHD Worldwide February 2015 - Present
Horizon Media May 2013 - January 2015
Horizon Media April 2012 - May 2013
Tangible Media April 2010 - April 2012
Tangible Media April 2009 - April 2010
iQor June 2007 - December 2008
Skills
Digital Media, Social Media, Digital Strategy, Integrated Marketing, Advertising, Media Planning, Mobile Marketing, Digital Marketing, Marketing
Education
Haverford College 2003 — 2007
BA, Psychology
PHD Worldwide February 2015 - Present
Horizon Media May 2013 - January 2015
Horizon Media April 2012 - May 2013
Tangible Media April 2010 - April 2012
Tangible Media April 2009 - April 2010
iQor June 2007 - December 2008
Skills
Digital Media, Social Media, Digital Strategy, Integrated Marketing, Advertising, Media Planning, Mobile Marketing, Digital Marketing, Marketing
Education
Haverford College 2003 — 2007
BA, Psychology
Russ Jakubowski's iQor Experience February 2008 - June 2009
Job Chief Operating Officer at RGS Financial
Industry Outsourcing/Offshoring
Experience
RGS Financial June 2009 - Present
iQor February 2008 - June 2009
Credit One Bank September 1996 - February 2008
Education
Eastern Illinois University 1988 — 1992
Psychology, Business
RGS Financial June 2009 - Present
iQor February 2008 - June 2009
Credit One Bank September 1996 - February 2008
Education
Eastern Illinois University 1988 — 1992
Psychology, Business
Dion Thompson's iQor Experience September 2005 - July 2009
Job Sports Medicine Office Assistant at The Ohio State University Wexner Medical Center
Industry Music
Experience
The Ohio State University Wexner Medical Center December 2009 - Present
Elev8tor Music September 2000 - Present
iQor September 2005 - July 2009
Trilegiant October 2001 - September 2005
Skills
Microsoft Office, Management, Marketing Strategy, Promotions, Mobile Internet, Customer Service, Customer Satisfaction, Negotiation, New Business Development, Public Speaking, Public Relations, Sales
Education
Franklin University 2013 — 2015
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.6
University of Cincinnati 1998 — 2000
Business Administration and Management, General, 2.5
Fort Hayes
The Ohio State University Wexner Medical Center December 2009 - Present
Elev8tor Music September 2000 - Present
iQor September 2005 - July 2009
Trilegiant October 2001 - September 2005
Skills
Microsoft Office, Management, Marketing Strategy, Promotions, Mobile Internet, Customer Service, Customer Satisfaction, Negotiation, New Business Development, Public Speaking, Public Relations, Sales
Education
Franklin University 2013 — 2015
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.6
University of Cincinnati 1998 — 2000
Business Administration and Management, General, 2.5
Fort Hayes
Kurt Tullar's iQor Experience November 2006 - November 2009
Job Lawyer
Industry Legal Services
Experience
Law Offices of Kurt Tullar January 2010 - Present
iQor November 2006 - November 2009
Kirschenbaum & Phillips, P.C. June 2005 - November 2006
Skills
Outsourcing, BPO, Call Center, Microsoft Excel, Call Centers, Corporate Governance, Vendor Management, Litigation, Corporate Law, Microsoft Office, Private Equity, Arbitration, Appeals
Education
Fordham University School of Law 2001 — 2004
J.D.
State University of New York at Albany 1997 — 2001
Bachelor of Science (BS), Business
Law Offices of Kurt Tullar January 2010 - Present
iQor November 2006 - November 2009
Kirschenbaum & Phillips, P.C. June 2005 - November 2006
Skills
Outsourcing, BPO, Call Center, Microsoft Excel, Call Centers, Corporate Governance, Vendor Management, Litigation, Corporate Law, Microsoft Office, Private Equity, Arbitration, Appeals
Education
Fordham University School of Law 2001 — 2004
J.D.
State University of New York at Albany 1997 — 2001
Bachelor of Science (BS), Business
Shawn McQuone's iQor Experience March 2014 - Present
Job Asst. VP, Credit Call Operations Manager
Industry Utilities
Experience
iQor March 2014 - Present
iQor April 2005 - February 2014
Skills
Call Center, Credit, Call Centers, Process Improvement, Vendor Management, Coaching, Leadership, Outsourcing, BPO, Customer Service, Operations Management, Team Building
Education
Franklin University
Bachelor’s Degree, Bachelor of Science, Financial Management
iQor March 2014 - Present
iQor April 2005 - February 2014
Skills
Call Center, Credit, Call Centers, Process Improvement, Vendor Management, Coaching, Leadership, Outsourcing, BPO, Customer Service, Operations Management, Team Building
Education
Franklin University
Bachelor’s Degree, Bachelor of Science, Financial Management
Diane Truong's iQor Experience June 2011 - July 2013
Job Actuarial Associate at TIAACREF
Industry Financial Services
Experience
TIAA-CREF March 2014 - Present
QBE North America July 2013 - March 2014
iQor June 2011 - July 2013
Harvard University September 2009 - June 2011
Columbia University 2008 - 2009
Skills
Stata, Research, Microsoft Office, Matlab, Teaching, Statistics, Data Analysis, Analytics, R, SPSS, Microsoft Excel
Education
Cornell University
B.A.
Harvard University
Master's Degree, Chemistry and Chemical Biology
TIAA-CREF March 2014 - Present
QBE North America July 2013 - March 2014
iQor June 2011 - July 2013
Harvard University September 2009 - June 2011
Columbia University 2008 - 2009
Skills
Stata, Research, Microsoft Office, Matlab, Teaching, Statistics, Data Analysis, Analytics, R, SPSS, Microsoft Excel
Education
Cornell University
B.A.
Harvard University
Master's Degree, Chemistry and Chemical Biology
Caroline Voderberg's iQor Experience March 2002 - October 2009
Job Hospital & Health Care Professional
Industry
Experience
iQor March 2002 - October 2009
Education
Denison University 1967 — 1969
BA, History
iQor March 2002 - October 2009
Education
Denison University 1967 — 1969
BA, History
Adreuanna Brown's iQor Experience June 2011 - Present
Job Branch Assistant/Recruiter at Randstad Inhouse Services
Industry
Experience
Randstad Inhouse Services May 2015 - Present
iQor June 2011 - Present
Florence School District 1-Extended Day July 2010 - May 2011
Skills
Leadership, Accounting, Management, Time Management, Microsoft Excel, Data Entry, Accounts Receivable, Accounts Payable, Microsoft Word, Microsoft Office, General Ledger, Payroll, Access, Telephone Skills, Administrative..., Customer Service, Call Center, PowerPoint, Customer Satisfaction, Account Reconciliation, Recruiting, Human Resources
Education
Webster University 2013 — 2015
Master of Arts (MA), Human Resources Management & Human Resources Development
Francis Marion University 2007 — 2011
Bachelor of Business Administration, Accounting
Randstad Inhouse Services May 2015 - Present
iQor June 2011 - Present
Florence School District 1-Extended Day July 2010 - May 2011
Skills
Leadership, Accounting, Management, Time Management, Microsoft Excel, Data Entry, Accounts Receivable, Accounts Payable, Microsoft Word, Microsoft Office, General Ledger, Payroll, Access, Telephone Skills, Administrative..., Customer Service, Call Center, PowerPoint, Customer Satisfaction, Account Reconciliation, Recruiting, Human Resources
Education
Webster University 2013 — 2015
Master of Arts (MA), Human Resources Management & Human Resources Development
Francis Marion University 2007 — 2011
Bachelor of Business Administration, Accounting
Sudhansh kumar's iQor Experience May 2008 - August 2008
Job Entrepreneur and Internet Visionary
Industry Information Technology and Services
Experience
INTRIANGLE SOLUTIONS February 2014 - Present
CASOHOME.COM January 2012 - February 2014
HCL Infosystems Ltd October 2010 - January 2012
iQor May 2008 - August 2008
Dell 2005 - 2007
Global Vantedge 2003 - 2005
Skills
Certified by Achieve..., Strategy, Microsoft Office, Management, Outsourcing, Performance Management, Team Management, Training, Vendor Management, Call Centers, CRM, BPO
Education
Coventry University 2008 — 2009
Master of Business Administration (MBA), International Business
INTRIANGLE SOLUTIONS February 2014 - Present
CASOHOME.COM January 2012 - February 2014
HCL Infosystems Ltd October 2010 - January 2012
iQor May 2008 - August 2008
Dell 2005 - 2007
Global Vantedge 2003 - 2005
Skills
Certified by Achieve..., Strategy, Microsoft Office, Management, Outsourcing, Performance Management, Team Management, Training, Vendor Management, Call Centers, CRM, BPO
Education
Coventry University 2008 — 2009
Master of Business Administration (MBA), International Business
William Knibb's iQor Experience December 2009 - May 2010
Job Driver at Alma Wood Products
Industry Electrical/Electronic Manufacturing
Experience
Alma Wood Products September 2011 - Present
Customized Global Logistics / Challenger Motor Freight August 2010 - August 2011
iQor December 2009 - May 2010
Rockwell Automation September 2004 - August 2008
Skills
Switchgear, Electrical Engineering, Transformer, Power Distribution, Electronics, PLC, Power Systems, Automation, Instrumentation, Power Electronics, High Voltage, PCB design
Education
Conestoga College 2012 — 2012
Autocad Drafting
Mohawk College 2004 — 2008
Electrical, Electronic and Communications Engineering Technology/Technician
Glenview Park Secondary School 1994 — 1998
Alma Wood Products September 2011 - Present
Customized Global Logistics / Challenger Motor Freight August 2010 - August 2011
iQor December 2009 - May 2010
Rockwell Automation September 2004 - August 2008
Skills
Switchgear, Electrical Engineering, Transformer, Power Distribution, Electronics, PLC, Power Systems, Automation, Instrumentation, Power Electronics, High Voltage, PCB design
Education
Conestoga College 2012 — 2012
Autocad Drafting
Mohawk College 2004 — 2008
Electrical, Electronic and Communications Engineering Technology/Technician
Glenview Park Secondary School 1994 — 1998
Scott Hogg's iQor Experience March 2009 - Present
Job Vice President, Technology at iQor
Industry Financial Services
Experience
iQor March 2009 - Present
Receivable Management Services (RMS) March 2009 - January 2011
The Midland Company January 2002 - March 2009
Skills
Active Directory, Windows 7, HP, Citrix Metaframe, Windows Vista, A+, Avaya Communication..., Citrix, Avaya, Windows Server, Network Administration, VMware, System Administration, Disaster Recovery, IT Management, Virtualization, Servers, Troubleshooting, Cisco Technologies, Microsoft SQL Server, Hardware, Network Engineering, VoIP, Avaya IP Telephony, Networking, Siemens HiPath, Security, XP, Software Installation, Telecommunications, Microsoft Certified..., Enterprise Architecture, Telephony, Routing, Data Center, Technical Support, VPN, Vendor Management, Microsoft Exchange, Enterprise Software, System Deployment, DNS, IT Operations, Visio, Microsoft Technologies, TCP/IP, Wireless Networking, SAN, Integration, Network Security
Education
Penn State University 2012 — 2015
ISTBAS, Computer Technology
Miami University 1995 — 1999
Systems Analysis, Computer Technology/Computer Systems Technology
Hagerstown Community College 1991 — 1993
Communications and Marketing
iQor March 2009 - Present
Receivable Management Services (RMS) March 2009 - January 2011
The Midland Company January 2002 - March 2009
Skills
Active Directory, Windows 7, HP, Citrix Metaframe, Windows Vista, A+, Avaya Communication..., Citrix, Avaya, Windows Server, Network Administration, VMware, System Administration, Disaster Recovery, IT Management, Virtualization, Servers, Troubleshooting, Cisco Technologies, Microsoft SQL Server, Hardware, Network Engineering, VoIP, Avaya IP Telephony, Networking, Siemens HiPath, Security, XP, Software Installation, Telecommunications, Microsoft Certified..., Enterprise Architecture, Telephony, Routing, Data Center, Technical Support, VPN, Vendor Management, Microsoft Exchange, Enterprise Software, System Deployment, DNS, IT Operations, Visio, Microsoft Technologies, TCP/IP, Wireless Networking, SAN, Integration, Network Security
Education
Penn State University 2012 — 2015
ISTBAS, Computer Technology
Miami University 1995 — 1999
Systems Analysis, Computer Technology/Computer Systems Technology
Hagerstown Community College 1991 — 1993
Communications and Marketing
Jennifer Bickel's iQor Experience November 2010 - Present
Job AVP Operations at iQor
Industry Outsourcing/Offshoring
Experience
iQor November 2010 - Present
Receivable Management Services (RMS) July 1998 - November 2010
Skills
Executive Management, BPO, Workforce Management, Call Center, Operations Management, New Business Development, Process Improvement, Leadership, Call Centers, Account Management, Business Analysis, Outsourcing, Customer Satisfaction, Credit, Vendor Management, Management, Marketing, Risk Management, Performance Management, Team Management, Customer Service, Team Building, Forecasting, Team Leadership, Customer Retention, Business Development, CRM, Recruiting, Business Process..., Change Management, Coaching
Education
Northampton Community College 2010 — 2011
Business Management
East Stroudsburg University of Pennsylvania 1996 — 1997
Special Education
iQor November 2010 - Present
Receivable Management Services (RMS) July 1998 - November 2010
Skills
Executive Management, BPO, Workforce Management, Call Center, Operations Management, New Business Development, Process Improvement, Leadership, Call Centers, Account Management, Business Analysis, Outsourcing, Customer Satisfaction, Credit, Vendor Management, Management, Marketing, Risk Management, Performance Management, Team Management, Customer Service, Team Building, Forecasting, Team Leadership, Customer Retention, Business Development, CRM, Recruiting, Business Process..., Change Management, Coaching
Education
Northampton Community College 2010 — 2011
Business Management
East Stroudsburg University of Pennsylvania 1996 — 1997
Special Education
Horatio Cross's iQor Experience July 2013 - June 2014
Job CEO at Above Society Co.
Industry Marketing and Advertising
Experience
Above Society January 2012 - Present
Teleperformance June 2014 - September 2014
iQor July 2013 - June 2014
Skills
Marketing Strategy, Marketing, Management, Strategic Planning, Social Media, Social Media Marketing, Advertising, Customer Service, Sales, Leadership
Education
Florida International University
Palm Beach State College
Above Society January 2012 - Present
Teleperformance June 2014 - September 2014
iQor July 2013 - June 2014
Skills
Marketing Strategy, Marketing, Management, Strategic Planning, Social Media, Social Media Marketing, Advertising, Customer Service, Sales, Leadership
Education
Florida International University
Palm Beach State College
Krystle Byers's iQor Experience January 2011 - September 2011
Job CVS CSR at Connextions
Industry Information Technology and Services
Experience
Connextions September 2011 - Present
iQor January 2011 - September 2011
Legacy Heights Assisted Living September 2009 - August 2011
Skills
Cpr Certified, HIPAA, CNA
Education
ECPI College of Technology 2009 — 2012
AAS, Medical Assistant
North Gaston Senior High School 2001 — 2005
Connextions September 2011 - Present
iQor January 2011 - September 2011
Legacy Heights Assisted Living September 2009 - August 2011
Skills
Cpr Certified, HIPAA, CNA
Education
ECPI College of Technology 2009 — 2012
AAS, Medical Assistant
North Gaston Senior High School 2001 — 2005
Raul Stone-Cousley's iQor Experience March 2010 - April 2011
Job Customer Service Leader, Service Trainer, and Aviation Professional
Industry Airlines/Aviation
Experience
Signature Flight Support June 2012 - Present
iQor March 2010 - April 2011
ColorTyme August 2009 - March 2010
TitleMax April 2008 - February 2009
Placement Pros January 2008 - April 2008
RoyalFirst Funding April 2006 - November 2007
Wells Fargo Home Mortgage February 2006 - May 2006
Founders Capital Corporation July 2003 - July 2005
Beneficial/HFC/HSBC January 1997 - July 2003
Skills
Change Management, Project Management, Team Building, Coaching, Strategic Planning, Business Development, Project Planning, Call Center, Process Improvement, Customer Service, Operations Management, Management, Aviation, Airports, Finance, Mortgage Lending, Training, Team Leadership, Leadership, FBO, Private Aviation, Marketing, Call Centers, Risk Management, Negotiation, Customer Satisfaction, Recruiting, Marketing Strategy, Sales, Contract Negotiation, Microsoft Office, Program Management, Microsoft Excel, Selling, Analysis, Employee Relations, Supervisory Skills, Microsoft Word, Leadership Development, Outlook, Public Speaking, Business Analysis, Customer Retention, Social Networking, Sales Management, Account Management, Performance Management
Education
Embry Riddle Aeronautical University-Worldwide 2011 — 2014
Bachelor of Science, Aviation Business Administration
University of Florida
Signature Flight Support June 2012 - Present
iQor March 2010 - April 2011
ColorTyme August 2009 - March 2010
TitleMax April 2008 - February 2009
Placement Pros January 2008 - April 2008
RoyalFirst Funding April 2006 - November 2007
Wells Fargo Home Mortgage February 2006 - May 2006
Founders Capital Corporation July 2003 - July 2005
Beneficial/HFC/HSBC January 1997 - July 2003
Skills
Change Management, Project Management, Team Building, Coaching, Strategic Planning, Business Development, Project Planning, Call Center, Process Improvement, Customer Service, Operations Management, Management, Aviation, Airports, Finance, Mortgage Lending, Training, Team Leadership, Leadership, FBO, Private Aviation, Marketing, Call Centers, Risk Management, Negotiation, Customer Satisfaction, Recruiting, Marketing Strategy, Sales, Contract Negotiation, Microsoft Office, Program Management, Microsoft Excel, Selling, Analysis, Employee Relations, Supervisory Skills, Microsoft Word, Leadership Development, Outlook, Public Speaking, Business Analysis, Customer Retention, Social Networking, Sales Management, Account Management, Performance Management
Education
Embry Riddle Aeronautical University-Worldwide 2011 — 2014
Bachelor of Science, Aviation Business Administration
University of Florida
Sarah Newhall's iQor Experience May 2015 - Present
Job Treasury
Industry Financial Services
Experience
iQor May 2015 - Present
Entegra Power Group September 2012 - April 2015
Citi April 2009 - August 2012
GE November 2004 - March 2009
Skills
Month End Close, Accruals, Variance Analysis, Account Reconciliation, Cash Flow, Cash Flow Forecasting, General Ledger, Year End Close, Internal Reporting, Budget Preparation, Budget Analysis, Budget Tracking, Invoice Processing, Liquidity Risk, Cost Estimating, Cost Savings, Budgets, Treasury, Financial Reporting, Journal Entries, Sarbanes-Oxley Act, Balance Sheet, Cash Management, Financial Analysis, Year-end Close, Project Estimation, Accounting, Treasury Management, Financial Modeling, Finance, Process Improvement, Analysis
Education
Florida Gulf Coast University
Bachelors, Accounting
iQor May 2015 - Present
Entegra Power Group September 2012 - April 2015
Citi April 2009 - August 2012
GE November 2004 - March 2009
Skills
Month End Close, Accruals, Variance Analysis, Account Reconciliation, Cash Flow, Cash Flow Forecasting, General Ledger, Year End Close, Internal Reporting, Budget Preparation, Budget Analysis, Budget Tracking, Invoice Processing, Liquidity Risk, Cost Estimating, Cost Savings, Budgets, Treasury, Financial Reporting, Journal Entries, Sarbanes-Oxley Act, Balance Sheet, Cash Management, Financial Analysis, Year-end Close, Project Estimation, Accounting, Treasury Management, Financial Modeling, Finance, Process Improvement, Analysis
Education
Florida Gulf Coast University
Bachelors, Accounting
Armando Coronado's iQor Experience January 2012 - August 2013
Job Trainer at Kaiser Permanente
Industry Hospital & Health Care
Experience
Kaiser Permanente August 2013 - Present
iQor January 2012 - August 2013
State of Arizona March 2011 - January 2012
Loan Resolution Corporation January 2010 - March 2011
Wells Fargo Home Mortgage August 2009 - January 2010
Citi Mortgage January 2008 - July 2009
Citi January 2007 - June 2007
Citi January 2006 - December 2006
Skills
Communication Skills, Keyboarding, Credit Analysis, Clien Retention, Modification Specialist, Short Sale Specialist, Processor Specialist, Collections Management, Collections, Negotiation, Customer Service, Project Management, Pipeline Management, Team Building, Training & Development, Webinars, Presentation Development, Call Center Operations, Mortgage, Banking, Financial Lending, Excel, Pivot Tables, Vlookup, Excel Formulas
Education
Gateway Community College 2012 — 2014
Networking Administration: Cisco, Information Technology
Pima Community College 2005 — 2006
Candidate for Associates, Business
Kaiser Permanente August 2013 - Present
iQor January 2012 - August 2013
State of Arizona March 2011 - January 2012
Loan Resolution Corporation January 2010 - March 2011
Wells Fargo Home Mortgage August 2009 - January 2010
Citi Mortgage January 2008 - July 2009
Citi January 2007 - June 2007
Citi January 2006 - December 2006
Skills
Communication Skills, Keyboarding, Credit Analysis, Clien Retention, Modification Specialist, Short Sale Specialist, Processor Specialist, Collections Management, Collections, Negotiation, Customer Service, Project Management, Pipeline Management, Team Building, Training & Development, Webinars, Presentation Development, Call Center Operations, Mortgage, Banking, Financial Lending, Excel, Pivot Tables, Vlookup, Excel Formulas
Education
Gateway Community College 2012 — 2014
Networking Administration: Cisco, Information Technology
Pima Community College 2005 — 2006
Candidate for Associates, Business
Jesus Arreola's iQor Experience January 2013 - October 2013
Job Consumer Services Professional
Industry Consumer Services
Experience
Talent Acquisition 2015 - 2015
Talent Acquisition 2015 - 2015
Connextions October 2013 - April 2014
Iqor January 2013 - October 2013
Modis Agency January 2012 - August 2012
US Government October 1999 - January 2011
Oncor Electric Delivery January 1998 - September 1999
Skills
Bilingual-English/Spanis..., Analysis, Research, Troubleshooting, Clerical Skills
Education
Everest College-Dallas 2014 — 2015
Associate's Degree, Criminal Justice/Police Science, 3.8
Elkins Institute of Dallas 1987 — 1988
Certificate of completion, Computer Aided Drafting, 3.8
Connally High School 1982 — 1986
General Courses
Talent Acquisition 2015 - 2015
Talent Acquisition 2015 - 2015
Connextions October 2013 - April 2014
Iqor January 2013 - October 2013
Modis Agency January 2012 - August 2012
US Government October 1999 - January 2011
Oncor Electric Delivery January 1998 - September 1999
Skills
Bilingual-English/Spanis..., Analysis, Research, Troubleshooting, Clerical Skills
Education
Everest College-Dallas 2014 — 2015
Associate's Degree, Criminal Justice/Police Science, 3.8
Elkins Institute of Dallas 1987 — 1988
Certificate of completion, Computer Aided Drafting, 3.8
Connally High School 1982 — 1986
General Courses
Antwan Abrams's iQor Experience October 2009 - July 2010
Job Student at Full Sail University
Industry Retail
Experience
iQor October 2009 - July 2010
IHOP June 2007 - December 2008
Skills
Solid computer skills, Customer Service, Audio Engineering, Retail, warehouse experience, good communication..., packing, sealing and..., adding prices to item(s), good people skills, family center experience, crew leader experience, closing and opening...
Education
Full Sail University 2012 — 2014
Conservatory of Recording Arts and Sciences 2009 — 2010
iQor October 2009 - July 2010
IHOP June 2007 - December 2008
Skills
Solid computer skills, Customer Service, Audio Engineering, Retail, warehouse experience, good communication..., packing, sealing and..., adding prices to item(s), good people skills, family center experience, crew leader experience, closing and opening...
Education
Full Sail University 2012 — 2014
Conservatory of Recording Arts and Sciences 2009 — 2010
Aisha Hall's iQor Experience 2011 - 2012
Job Professional Administrative Assistant
Industry Hospital & Health Care
Experience
iQor 2011 - 2012
Skills
SC Notary
Education
Everest University-Tampa 2011 — 2015
Bachelor of Science in Criminal Justice
iQor 2011 - 2012
Skills
SC Notary
Education
Everest University-Tampa 2011 — 2015
Bachelor of Science in Criminal Justice
Jasmine Alston's iQor Experience September 2010 - March 2012
Job
Industry
Experience
iQor September 2010 - March 2012
Education
Francis Marion University 2005 — 2010
Bachelor of Science (B.S.), Political Science and Government
iQor September 2010 - March 2012
Education
Francis Marion University 2005 — 2010
Bachelor of Science (B.S.), Political Science and Government
everett williams's iQor Experience January 2012 - Present
Job customer service rep at iqor
Industry Outsourcing/Offshoring
Experience
iqor January 2012 - Present
arbys December 2010 - July 2012
iQor 2012 - 2012
Education
Full Sail University 2012 — 2015
undergrad, general
humanities and sciences 2007 — 2009
high school diploma, general
iqor January 2012 - Present
arbys December 2010 - July 2012
iQor 2012 - 2012
Education
Full Sail University 2012 — 2015
undergrad, general
humanities and sciences 2007 — 2009
high school diploma, general
Jerryll Hawkins's iQor Experience February 2012 - Present
Job Finance Service at iQor
Industry Computer Hardware
Experience
iQor February 2012 - Present
Delicious Meals October 2011 - July 2012
V-Lightning May 2009 - January 2011
Skills
Cisco Certified, Data Entry, Network Programming, Computer Building, Multimedia, Customer Service, Typing, Microsoft Office, Call Center
Education
DeVry University Phoenix 2011 — 2012
Scottsdale Community College 2008 — 2010
iQor February 2012 - Present
Delicious Meals October 2011 - July 2012
V-Lightning May 2009 - January 2011
Skills
Cisco Certified, Data Entry, Network Programming, Computer Building, Multimedia, Customer Service, Typing, Microsoft Office, Call Center
Education
DeVry University Phoenix 2011 — 2012
Scottsdale Community College 2008 — 2010
Heath Alty's iQor Experience February 2013 - Present
Job Collections Senior at iQor
Industry Financial Services
Experience
iQor February 2013 - Present
NCO Financial Systems March 2009 - December 2012
Best Buy May 2006 - May 2008
Education
DeVry University 2006 — 2007
iQor February 2013 - Present
NCO Financial Systems March 2009 - December 2012
Best Buy May 2006 - May 2008
Education
DeVry University 2006 — 2007
Nichole Franklin's iQor Experience 2008 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor 2008 - 2012
Rent-A-Center June 2001 - August 2008
Education
Eastfield College 1996 — 1999
66 hours
Skyline High School 1992 — 1996
high school diploma, Computer Systems Networking and Telecommunications
iQor 2008 - 2012
Rent-A-Center June 2001 - August 2008
Education
Eastfield College 1996 — 1999
66 hours
Skyline High School 1992 — 1996
high school diploma, Computer Systems Networking and Telecommunications
nedal hassan's iQor Experience January 2010 - March 2012
Job Retail Professional
Industry Retail
Experience
Franklin Discount April 2012 - Present
iQor January 2010 - March 2012
Safelite AutoGlass February 2009 - August 2009
Education
Franklin University
Bachelors Of Science, Financial Management, 2.7
Franklin Discount April 2012 - Present
iQor January 2010 - March 2012
Safelite AutoGlass February 2009 - August 2009
Education
Franklin University
Bachelors Of Science, Financial Management, 2.7
shakee perry's iQor Experience October 2007 - Present
Job AVP at iQor
Industry Utilities
Experience
iQor October 2007 - Present
CLC November 1997 - October 2007
Dry-Cleaner Delux June 1996 - November 1997
Skills
Call Centers, Team Building, Employee Engagement, Customer Service, Outsourcing, Team Management, Vendor Management, Process Improvement, Leadership, Business Analysis, Team Leadership, Training, CRM, Business Process..., Recruiting, Customer Satisfaction
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Gaston College 1996 — 1997
Early Childhood Education and Teaching
Hunter Huss High School 1989 — 1992
Diploma, General Studies
iQor October 2007 - Present
CLC November 1997 - October 2007
Dry-Cleaner Delux June 1996 - November 1997
Skills
Call Centers, Team Building, Employee Engagement, Customer Service, Outsourcing, Team Management, Vendor Management, Process Improvement, Leadership, Business Analysis, Team Leadership, Training, CRM, Business Process..., Recruiting, Customer Satisfaction
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Gaston College 1996 — 1997
Early Childhood Education and Teaching
Hunter Huss High School 1989 — 1992
Diploma, General Studies
Sara Schooley's iQor Experience December 2010 - April 2012
Job Provider Services Associate at NIA Magellan
Industry Health, Wellness and Fitness
Experience
American Express May 2012 - December 2014
iQor December 2010 - April 2012
Skills
Call Centers, Process Improvement, Credit, Management, Finance, Risk Management, Leadership, Credit Cards, Analysis, Healthcare
Education
Glendale Community College 2009 — 2010
American Express May 2012 - December 2014
iQor December 2010 - April 2012
Skills
Call Centers, Process Improvement, Credit, Management, Finance, Risk Management, Leadership, Credit Cards, Analysis, Healthcare
Education
Glendale Community College 2009 — 2010
Douala Long's iQor Experience July 2014 - January 2015
Job Business Admin Major w/Finance
Industry Accounting
Experience
Lowe's Companies, Inc. February 2015 - July 2015
iQor July 2014 - January 2015
Various September 2012 - July 2014
PwC June 2012 - August 2013
USDA RD February 2010 - September 2010
Skills
Financial Reporting, Accounting, Internal Controls, Auditing, Financial Analysis, Financial Accounting, GAAP, Due Diligence, Assurance
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA), Finance, General
Converse College 1991 — 1995
None, Accounting
Lowe's Companies, Inc. February 2015 - July 2015
iQor July 2014 - January 2015
Various September 2012 - July 2014
PwC June 2012 - August 2013
USDA RD February 2010 - September 2010
Skills
Financial Reporting, Accounting, Internal Controls, Auditing, Financial Analysis, Financial Accounting, GAAP, Due Diligence, Assurance
Education
Strayer University 2010 — 2012
Bachelor of Business Administration (BBA), Finance, General
Converse College 1991 — 1995
None, Accounting
Jasmine Ingram's iQor Experience 2012 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor 2012 - 2013
PLS Check Cashers April 2011 - December 2011
Skills
Technical Support, Customer Service, Money Transfers, Third Party Billing, Cashiers
Education
Eastfield College
Phlebotomy Technician/Phlebotomist
iQor 2012 - 2013
PLS Check Cashers April 2011 - December 2011
Skills
Technical Support, Customer Service, Money Transfers, Third Party Billing, Cashiers
Education
Eastfield College
Phlebotomy Technician/Phlebotomist
Jason Carnahan's iQor Experience March 2013 - May 2013
Job Examiner at EMSI
Industry Hospital & Health Care
Experience
EMSI September 2014 - Present
Acadia Healthcare August 2013 - June 2014
iQor March 2013 - May 2013
Convenient Care Clinic June 2012 - March 2013
Secure Success August 2011 - May 2012
ECU Nursing Department May 2011 - July 2011
ECU Physical Plant August 2009 - May 2011
Prohab Therapy Specialists May 2009 - August 2009
Skills
Customer Service, Phlebotomy, BLS, Eagle Scout, Mental Health Care, Education, Team Leadership
Education
East Central University 2007 — 2013
Bachelor of Science (BS), Biology, General, 3.32
Murray State College 2007 — 2007
General Psychology, 4.00 GPA
University of Utah
Environmental Science
EMSI September 2014 - Present
Acadia Healthcare August 2013 - June 2014
iQor March 2013 - May 2013
Convenient Care Clinic June 2012 - March 2013
Secure Success August 2011 - May 2012
ECU Nursing Department May 2011 - July 2011
ECU Physical Plant August 2009 - May 2011
Prohab Therapy Specialists May 2009 - August 2009
Skills
Customer Service, Phlebotomy, BLS, Eagle Scout, Mental Health Care, Education, Team Leadership
Education
East Central University 2007 — 2013
Bachelor of Science (BS), Biology, General, 3.32
Murray State College 2007 — 2007
General Psychology, 4.00 GPA
University of Utah
Environmental Science
Vanessa Tate's iQor Experience 2014 - 2014
Job Consumer Services Professional
Industry Consumer Services
Experience
United States Postal Service October 2014 - Present
Iqor 2014 - 2014
Lowe's Companies, Inc. March 2007 - June 2013
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Word, Customer Satisfaction, Leadership, Training
Education
Gaston College
Computer Programming, Specific Applications
United States Postal Service October 2014 - Present
Iqor 2014 - 2014
Lowe's Companies, Inc. March 2007 - June 2013
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Word, Customer Satisfaction, Leadership, Training
Education
Gaston College
Computer Programming, Specific Applications
TeleTech
Sykes
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc