iQor Company
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, Florida, United States CFO: David Kaminsky Number of employees: 40,000 Brands: iQor and QeyMetrics Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
iQor List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at iQor. You can filter them based on skills, years of employment, job, education, department, and prior employment.
iQor Salaries. You can even request information on how much does iQor pay if you want to. Learn about salaries, pros and cons of working for iQor directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
969 iQor employees in database. Find out everything there's to know about iQor employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
iQor Employees
Employee
Years
Job
Industry
Lyndell Draves Lyndell Draves's iQor Experience April 2009 - October 2010
Job Workplace Safety Sales at JJ Keller and Associates
Industry Writing and Editing
Experience
J. J. Keller & Associates, Inc. April 2012 - Present
Multiband March 2011 - April 2012
iQor April 2009 - October 2010
Wells FargoCall Center April 2008 - April 2009
Comcast March 1993 - June 2008
Brooke Industries August 1986 - March 1993
Skills
Customer Service, Training, Recruiting, Leadership, Team Building, Customer Satisfaction, Team Leadership, Management, Call Center, Sales, Human Resources, Sales Management, Program Management, Budgets, Software Documentation, Teamwork, Call Centers, Microsoft Office, Cross-functional Team..., Sales Operations, Leadership Development, Customer Retention, Telecommunications, Account Management, Sales Process, Customer Experience, Process Scheduler, CRM, Hiring, Direct Sales, Performance Management, Employee Training, Salesforce.com, Cold Calling, Operations Management, Selling, Coaching, Forecasting, Marketing Strategy, Time Management, Marketing, Process Improvement, Vendor Management, Team Management
Education
The College of St. Scholastica 2008 — 2012
Bachelors, Organizational Behavior/Business Management
Moraine Park Tech College Fond
Organizational Behavior/Business
J. J. Keller & Associates, Inc. April 2012 - Present
Multiband March 2011 - April 2012
iQor April 2009 - October 2010
Wells FargoCall Center April 2008 - April 2009
Comcast March 1993 - June 2008
Brooke Industries August 1986 - March 1993
Skills
Customer Service, Training, Recruiting, Leadership, Team Building, Customer Satisfaction, Team Leadership, Management, Call Center, Sales, Human Resources, Sales Management, Program Management, Budgets, Software Documentation, Teamwork, Call Centers, Microsoft Office, Cross-functional Team..., Sales Operations, Leadership Development, Customer Retention, Telecommunications, Account Management, Sales Process, Customer Experience, Process Scheduler, CRM, Hiring, Direct Sales, Performance Management, Employee Training, Salesforce.com, Cold Calling, Operations Management, Selling, Coaching, Forecasting, Marketing Strategy, Time Management, Marketing, Process Improvement, Vendor Management, Team Management
Education
The College of St. Scholastica 2008 — 2012
Bachelors, Organizational Behavior/Business Management
Moraine Park Tech College Fond
Organizational Behavior/Business
Sydney Dawson Sydney Dawson's iQor Experience May 2012 - July 2013
Job Workflow at NCO Financial Systems
Industry Financial Services
Experience
NCO Financial Systems April 2014 - Present
iQor May 2012 - July 2013
Education
Trident Technical College 2011 — 2015
Associate's degree, Computer Technology/Computer Systems Technology
Fort Dorchester High School 2006 — 2011
NCO Financial Systems April 2014 - Present
iQor May 2012 - July 2013
Education
Trident Technical College 2011 — 2015
Associate's degree, Computer Technology/Computer Systems Technology
Fort Dorchester High School 2006 — 2011
torrey jones torrey jones's iQor Experience February 2012 - February 2013
Job .
Industry Outsourcing/Offshoring
Experience
iQor February 2012 - February 2013
Skills
Call Centers, Technical Support, Troubleshooting, Customer Support, Windows 7, Outlook, Computer Hardware, Help Desk Support, CRM, Workforce Management, BPO
Education
University of Advancing Technology
Computer Software Engineering
iQor February 2012 - February 2013
Skills
Call Centers, Technical Support, Troubleshooting, Customer Support, Windows 7, Outlook, Computer Hardware, Help Desk Support, CRM, Workforce Management, BPO
Education
University of Advancing Technology
Computer Software Engineering
Kelley Hillyer Kelley Hillyer's iQor Experience 2013 - Present
Job Inside Sales Account Executive
Industry Telecommunications
Experience
iQor 2013 - Present
Jabil Circuit - an iQor company May 2005 - March 2013
Skills
Team Leadership, Inventory Management, Microsoft Office, Microsoft Excel, PowerPoint, Operations, sales,..., SAP, Training, Forecasting, Team Building, Contract Negotiation, Account Management, Microsoft Word, Program Management, Vendor Management, Telecommunications, Customer Service, Wireless, Product Management, Process Improvement, Management, Leadership, VoIP, Sales Management
Education
University of Nebraska at Omaha
Bachelor's degree
University of Iowa
iQor 2013 - Present
Jabil Circuit - an iQor company May 2005 - March 2013
Skills
Team Leadership, Inventory Management, Microsoft Office, Microsoft Excel, PowerPoint, Operations, sales,..., SAP, Training, Forecasting, Team Building, Contract Negotiation, Account Management, Microsoft Word, Program Management, Vendor Management, Telecommunications, Customer Service, Wireless, Product Management, Process Improvement, Management, Leadership, VoIP, Sales Management
Education
University of Nebraska at Omaha
Bachelor's degree
University of Iowa
Craig Metzger Craig Metzger's iQor Experience December 2000 - April 2012
Job Training Manager at NRI
Industry Financial Services
Experience
NRI June 2012 - Present
iQor December 2000 - April 2012
Skills
FDCPA, Resrictive..., Leadership Development, Team Leadership, Cross-functional Team..., Curriculum Development, Staff Development, Legal Compliance, Operations Management, Coaching, Training, Organizational..., Employee Engagement, Training Delivery, Team Building, Call Centers, Management, Customer Service, Process Improvement, Leadership, Performance Management
Education
Southern Illinois University, Carbondale
Business and Administration
NRI June 2012 - Present
iQor December 2000 - April 2012
Skills
FDCPA, Resrictive..., Leadership Development, Team Leadership, Cross-functional Team..., Curriculum Development, Staff Development, Legal Compliance, Operations Management, Coaching, Training, Organizational..., Employee Engagement, Training Delivery, Team Building, Call Centers, Management, Customer Service, Process Improvement, Leadership, Performance Management
Education
Southern Illinois University, Carbondale
Business and Administration
Joanna Cetta's iQor Experience November 2013 - January 2015
Job Assistant Accounting Manager at AIG
Industry Accounting
Experience
Aig Investments February 2015 - Present
iQor November 2013 - January 2015
PwC September 2007 - November 2013
Skills
Auditing, Big 4, Assurance, US GAAP, Internal Controls, External Audit, GAAP, Financial Reporting, IFRS
Education
University at Albany, SUNY 2003 — 2007
Bachelors, Accounting
Aig Investments February 2015 - Present
iQor November 2013 - January 2015
PwC September 2007 - November 2013
Skills
Auditing, Big 4, Assurance, US GAAP, Internal Controls, External Audit, GAAP, Financial Reporting, IFRS
Education
University at Albany, SUNY 2003 — 2007
Bachelors, Accounting
Scott Garwood Scott Garwood's iQor Experience July 2007 - December 2007
Job Mortgage Banker at JPMorgan Chase
Industry Financial Services
Experience
Chase October 2008 - Present
Synergetic Communication (Syncom) June 2008 - October 2008
iQor July 2007 - December 2007
Citi May 1999 - July 2007
Skills
Customer Service, Mortgage Lending, Mortgage Banking, Loans, Customer Satisfaction, Loan Origination, FHA
Education
University of Iowa 1989 — 1993
Bachelor of Science (B.S.), Liberal Arts and Sciences
Chase October 2008 - Present
Synergetic Communication (Syncom) June 2008 - October 2008
iQor July 2007 - December 2007
Citi May 1999 - July 2007
Skills
Customer Service, Mortgage Lending, Mortgage Banking, Loans, Customer Satisfaction, Loan Origination, FHA
Education
University of Iowa 1989 — 1993
Bachelor of Science (B.S.), Liberal Arts and Sciences
Courtney Katz's iQor Experience June 2013 - December 2013
Job Customer Service support
Industry Individual & Family Services
Experience
Sun Country Sports Center April 2015 - Present
O2B Kids October 2014 - April 2015
La Petite Academy January 2014 - September 2014
iQor June 2013 - December 2013
Skills
Social Media, Microsoft Word, Public Speaking, Leadership, Microsoft Office, Event Planning, Customer Service, Social Networking, PowerPoint, Marketing, Management, Public Relations
Education
University of Florida 2006 — 2015
Bachelor of Science (B.S.), Family and Community Services
Miami Beach High School 2002 — 2006
High School diploma, Scholars academy
Sun Country Sports Center April 2015 - Present
O2B Kids October 2014 - April 2015
La Petite Academy January 2014 - September 2014
iQor June 2013 - December 2013
Skills
Social Media, Microsoft Word, Public Speaking, Leadership, Microsoft Office, Event Planning, Customer Service, Social Networking, PowerPoint, Marketing, Management, Public Relations
Education
University of Florida 2006 — 2015
Bachelor of Science (B.S.), Family and Community Services
Miami Beach High School 2002 — 2006
High School diploma, Scholars academy
Johanne Petit-Jeune's iQor Experience October 2014 - Present
Job Graduate of University of Florida
Industry Health, Wellness and Fitness
Experience
iQor October 2014 - Present
Fitness For Kids June 2014 - August 2014
Haitian American Immigration March 2009 - June 2014
Skills
Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word
Education
University of Florida 2010 — 2014
Bachelor's Degree, Psychology
iQor October 2014 - Present
Fitness For Kids June 2014 - August 2014
Haitian American Immigration March 2009 - June 2014
Skills
Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word
Education
University of Florida 2010 — 2014
Bachelor's Degree, Psychology
Alex Lauginiger Alex Lauginiger's iQor Experience October 2013 - July 2015
Job Corporate Pricing Analyst
Industry Financial Services
Experience
OTP Industrial Solutions July 2015 - Present
iQor October 2013 - July 2015
Skills
Economics, Economic Development, Customer Service, Economic Research, PowerPoint, Social Media, Econometrics, Leadership, Microsoft Excel, Sales, Microsoft Word, Sports, Stata, Public Speaking, Team Building, Facebook, Marketing, Event Planning, Social Media Marketing, Research, Social Networking, Quantitative Analytics
Education
The Ohio State University 2008 — 2013
BA, Economics
The Ohio State University 2008 — 2013
Bachelor of Arts (B.A.), Economics
OTP Industrial Solutions July 2015 - Present
iQor October 2013 - July 2015
Skills
Economics, Economic Development, Customer Service, Economic Research, PowerPoint, Social Media, Econometrics, Leadership, Microsoft Excel, Sales, Microsoft Word, Sports, Stata, Public Speaking, Team Building, Facebook, Marketing, Event Planning, Social Media Marketing, Research, Social Networking, Quantitative Analytics
Education
The Ohio State University 2008 — 2013
BA, Economics
The Ohio State University 2008 — 2013
Bachelor of Arts (B.A.), Economics
Angela Alden's iQor Experience February 2003 - April 2004
Job Compensation Consultant at AT&T
Industry Telecommunications
Experience
AT&T Senior Compensation ConsultantAT&TMarch 2013 - Present
AT&T November 2007 - April 2013
iQor February 2003 - April 2004
Skills
Sales, Team Leadership, Sales Management, Networking, Public Relations, Customer Retention, Deferred Compensation, Telecommunications, Vendor Management, Call Centers, Management, Project Management, Business Analysis, Program Management, Account Management
Education
University of Kansas 2001 — 2003
Bachelor of Science (BS), Journalism
The University of Kansas
AT&T Senior Compensation ConsultantAT&TMarch 2013 - Present
AT&T November 2007 - April 2013
iQor February 2003 - April 2004
Skills
Sales, Team Leadership, Sales Management, Networking, Public Relations, Customer Retention, Deferred Compensation, Telecommunications, Vendor Management, Call Centers, Management, Project Management, Business Analysis, Program Management, Account Management
Education
University of Kansas 2001 — 2003
Bachelor of Science (BS), Journalism
The University of Kansas
Rudy Camacho III's iQor Experience January 2010 - September 2010
Job Senior Leasing Professional at AMLI Residential, Chicago
Industry Real Estate
Experience
AMLI Residential June 2011 - Present
Lyft January 2014 - July 2014
Prism Hotels September 2010 - June 2011
iQor January 2010 - September 2010
Double Tree Hotel July 2008 - December 2009
Skills
Event Planning, Sales, Hotels, Social Media, Customer Retention, Property Management, Customer Service, Apartments, Marketing, Leases, Food & Beverage, Real Estate, Contract Negotiation, Selling, Budgets, Training, Social Media Marketing, Negotiation
Education
The University of Texas at Dallas 2008 — 2014
Bachelor of Science, Marketing
Gallistel Language Academy
AMLI Residential June 2011 - Present
Lyft January 2014 - July 2014
Prism Hotels September 2010 - June 2011
iQor January 2010 - September 2010
Double Tree Hotel July 2008 - December 2009
Skills
Event Planning, Sales, Hotels, Social Media, Customer Retention, Property Management, Customer Service, Apartments, Marketing, Leases, Food & Beverage, Real Estate, Contract Negotiation, Selling, Budgets, Training, Social Media Marketing, Negotiation
Education
The University of Texas at Dallas 2008 — 2014
Bachelor of Science, Marketing
Gallistel Language Academy
Tanesha Harper Tanesha Harper's iQor Experience November 2011 - April 2012
Job Student at Trident Technical College
Industry Retail
Experience
Sam's Club May 2013 - Present
iQor November 2011 - April 2012
Subway July 2011 - November 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Time Management, Microsoft Word, PowerPoint, Teamwork, Data Entry, Cashiering, Customer Satisfaction, Retail, Access
Education
Trident Technical College 2013 — 2016
Sam's Club May 2013 - Present
iQor November 2011 - April 2012
Subway July 2011 - November 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Time Management, Microsoft Word, PowerPoint, Teamwork, Data Entry, Cashiering, Customer Satisfaction, Retail, Access
Education
Trident Technical College 2013 — 2016
Sandra Strickland Sandra Strickland's iQor Experience 2006 - 2007
Job Fashion Marketing & Management Senior at The Art Institute of Charlotte
Industry Market Research
Experience
Tommy Bahama September 2012 - March 2013
DP Woodrow & Company, LLC April 2012 - March 2013
EXPRESS October 2011 - June 2012
Tech USA July 2010 - October 2011
Allstate 2007 - 2008
iQor 2006 - 2007
Convergys 2006 - 2006
Skills
Marketing, Management, Merchandising, Photoshop, Social Media Marketing, Trend Analysis, Trend Forecasting, Textiles, Illustrator, Adobe, InDesign, Adobe Acrobat, Outlook, Social Media, Customer Service, Internet Explorer, Call Center, Help Desk Support, Customer Satisfaction, Software Documentation, Technical Support, Call Centers, Data Entry, Microsoft Word, PowerPoint, Fashion Buying, Retail Buying, Microsoft Excel, Advertising, Fashion
Education
The Art Institute of Charlotte 2013 — 2016
Bachelor’s Degree, Fashion Marketing and Management
The Art Institute of Charlotte 2010 — 2012
Associate of Applied Science, Fashion Marketing
Tommy Bahama September 2012 - March 2013
DP Woodrow & Company, LLC April 2012 - March 2013
EXPRESS October 2011 - June 2012
Tech USA July 2010 - October 2011
Allstate 2007 - 2008
iQor 2006 - 2007
Convergys 2006 - 2006
Skills
Marketing, Management, Merchandising, Photoshop, Social Media Marketing, Trend Analysis, Trend Forecasting, Textiles, Illustrator, Adobe, InDesign, Adobe Acrobat, Outlook, Social Media, Customer Service, Internet Explorer, Call Center, Help Desk Support, Customer Satisfaction, Software Documentation, Technical Support, Call Centers, Data Entry, Microsoft Word, PowerPoint, Fashion Buying, Retail Buying, Microsoft Excel, Advertising, Fashion
Education
The Art Institute of Charlotte 2013 — 2016
Bachelor’s Degree, Fashion Marketing and Management
The Art Institute of Charlotte 2010 — 2012
Associate of Applied Science, Fashion Marketing
cordella chaney cordella chaney's iQor Experience January 2009 - Present
Job customer service at iqor
Industry Telecommunications
Experience
iqor January 2009 - Present
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Customer Service, Team Management, Technical Support, Contact Centers, Troubleshooting, Process Improvement, Telecommunications, Customer Retention, Team Leadership, Performance Management, BPO, Service Delivery
Education
The University of Akron
iqor January 2009 - Present
Skills
Call Centers, Workforce Management, Customer Satisfaction, Customer Experience, Customer Service, Team Management, Technical Support, Contact Centers, Troubleshooting, Process Improvement, Telecommunications, Customer Retention, Team Leadership, Performance Management, BPO, Service Delivery
Education
The University of Akron
Veselinca Lapugean's iQor Experience August 2007 - December 2008
Job Customer Service Administrator at Empire Communities
Industry Construction
Experience
Empire Communities October 2011 - Present
Nordia Inc. December 2009 - October 2011
iQor August 2007 - December 2008
Lingo24 October 2006 - October 2007
SecurStar GmbH (Headquarters) November 2005 - August 2006
Calder SRL January 2005 - November 2005
Shabero SRL July 2004 - December 2004
Skills
Teamwork, Customer Service, English, Account Management, Call Center, Customer Satisfaction, Time Management, Troubleshooting, Team Management, Sales, Recruiting, Coaching, Microsoft Word, Microsoft Office, Microsoft Excel, Team Leadership, Leadership, System Administration, Call Centers, Project Management, Management, Team Building, Budgets, PowerPoint, Administration, Negotiation, Data Analysis, Forecasting, Telecommunications, Strategic Planning, Contract Negotiation, Retail, Business Analysis, Quality Assurance, Market Research, Contact Centers, Sales Management
Education
1997 — 2001
Bachelor, History - English
Empire Communities October 2011 - Present
Nordia Inc. December 2009 - October 2011
iQor August 2007 - December 2008
Lingo24 October 2006 - October 2007
SecurStar GmbH (Headquarters) November 2005 - August 2006
Calder SRL January 2005 - November 2005
Shabero SRL July 2004 - December 2004
Skills
Teamwork, Customer Service, English, Account Management, Call Center, Customer Satisfaction, Time Management, Troubleshooting, Team Management, Sales, Recruiting, Coaching, Microsoft Word, Microsoft Office, Microsoft Excel, Team Leadership, Leadership, System Administration, Call Centers, Project Management, Management, Team Building, Budgets, PowerPoint, Administration, Negotiation, Data Analysis, Forecasting, Telecommunications, Strategic Planning, Contract Negotiation, Retail, Business Analysis, Quality Assurance, Market Research, Contact Centers, Sales Management
Education
1997 — 2001
Bachelor, History - English
Shauna Lynn Shauna Lynn's iQor Experience October 2005 - May 2006
Job Blogger, Etsy Shop Owner, JIC Representative
Industry Consumer Services
Experience
Word Branch Publishing February 2013 - Present
"Aunt Nonna's Creations" & "Pickles and Peppers Blog" February 2012 - Present
American Asset Recovery January 2007 - July 2007
iQor October 2005 - May 2006
Skills
Product Review, Blogging, Artisan, Work Well Independently, Food & Beverage, Food Safety, Food Photography, Food Quality, Consumer Services, Customer Service, Administrative..., iPhone, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Nutrition, Office Management, PowerPoint, Problem Solving, Twitter, Windows, Yoga, YouTube, Reviews, Event Planning, Online Marketing, Creative Writing, WordPress, Editing, Facebook, SEO, Blogger, Social Media, Social Media Marketing, Advertising, Blog Marketing, Brand Awareness, Content Development, Copywriting, Customer Satisfaction, Data Entry, Email Marketing, Entrepreneurship, Marketing, Newsletters, Online Advertising, Photography, Proofreading
Education
The Defiance College 2008 — 2016
Word Branch Publishing February 2013 - Present
"Aunt Nonna's Creations" & "Pickles and Peppers Blog" February 2012 - Present
American Asset Recovery January 2007 - July 2007
iQor October 2005 - May 2006
Skills
Product Review, Blogging, Artisan, Work Well Independently, Food & Beverage, Food Safety, Food Photography, Food Quality, Consumer Services, Customer Service, Administrative..., iPhone, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Nutrition, Office Management, PowerPoint, Problem Solving, Twitter, Windows, Yoga, YouTube, Reviews, Event Planning, Online Marketing, Creative Writing, WordPress, Editing, Facebook, SEO, Blogger, Social Media, Social Media Marketing, Advertising, Blog Marketing, Brand Awareness, Content Development, Copywriting, Customer Satisfaction, Data Entry, Email Marketing, Entrepreneurship, Marketing, Newsletters, Online Advertising, Photography, Proofreading
Education
The Defiance College 2008 — 2016
Ana Anzaldo's iQor Experience February 2009 - March 2012
Job Retail merchandising and management
Industry Apparel & Fashion
Experience
Gander Mountain March 2014 - Present
Dina Catelina June 2013 - September 2013
Farmers Insurance May 2012 - October 2012
EXPRESS March 2009 - May 2012
iQor February 2009 - March 2012
Journeys June 2006 - March 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Fashion, Teamwork, Fashion Design, Retail, Research, Apparel, Merchandising, InDesign, Facebook, English
Education
The Art Institutes International-Minnesota 2009 — 2013
Bachelor of Science (B.S.), Fashion Retail Management
MAGIC Tradeshow, Las Vegas, NV
Gander Mountain March 2014 - Present
Dina Catelina June 2013 - September 2013
Farmers Insurance May 2012 - October 2012
EXPRESS March 2009 - May 2012
iQor February 2009 - March 2012
Journeys June 2006 - March 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Fashion, Teamwork, Fashion Design, Retail, Research, Apparel, Merchandising, InDesign, Facebook, English
Education
The Art Institutes International-Minnesota 2009 — 2013
Bachelor of Science (B.S.), Fashion Retail Management
MAGIC Tradeshow, Las Vegas, NV
Bryan Praznik Bryan Praznik's iQor Experience July 2015 - Present
Job Vice President, Business Development at iQor
Industry Outsourcing/Offshoring
Experience
iQor July 2015 - Present
iQor May 2013 - June 2015
iQor March 2011 - April 2013
Allied Interstate, Inc. December 2006 - March 2007
Allied Interstate, Inc. March 2006 - December 2006
First Contact, Inc. August 2005 - March 2006
First Contact, Inc. April 2005 - August 2005
Skills
Call Centers, Credit, Business Development, Team Leadership, Coaching, Project Management, Customer Retention, Customer Service, Accounts Receivable, Software Documentation, Telecommunications, BPO, Outsourcing, Vendor Management, Workforce Management, Operations Management, Process Improvement, Customer Satisfaction, Customer Experience, Offshoring, CRM, Team Management, Leadership, Service Delivery
Education
The Ohio State University
Economics
iQor July 2015 - Present
iQor May 2013 - June 2015
iQor March 2011 - April 2013
Allied Interstate, Inc. December 2006 - March 2007
Allied Interstate, Inc. March 2006 - December 2006
First Contact, Inc. August 2005 - March 2006
First Contact, Inc. April 2005 - August 2005
Skills
Call Centers, Credit, Business Development, Team Leadership, Coaching, Project Management, Customer Retention, Customer Service, Accounts Receivable, Software Documentation, Telecommunications, BPO, Outsourcing, Vendor Management, Workforce Management, Operations Management, Process Improvement, Customer Satisfaction, Customer Experience, Offshoring, CRM, Team Management, Leadership, Service Delivery
Education
The Ohio State University
Economics
Faith Dingle Faith Dingle's iQor Experience March 2011 - January 2012
Job Volunteer & Community Outreach Coordinator at Glynn Community Crisis Center
Industry Nonprofit Organization Management
Experience
Glynn Community Crisis Center June 2014 - Present
Glynn Communtiy Crisis Center June 2014 - Present
AmeriCorps VISTA June 2013 - May 2014
Allure Entertainment & Management Group 2007 - July 2013
United Way of Coastal Georgia, Inc. 2012 - 2013
iQor March 2011 - January 2012
CAB July 2007 - July 2009
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Fundraising, Social Media, Leadership, Public Speaking, Access, Community Outreach, Event Planning, Entrepreneurship, Nonprofits, PowerPoint, Social Networking, Training, Coaching, Recruiting, Invoicing, Accounting, New Business Development, Call Centers, Strategic Planning, Management, Confidentiality, Confidence Building, Volunteer Management, Social Media Marketing
Education
Trident Technical College 2001 — 2003
Glynn Community Crisis Center June 2014 - Present
Glynn Communtiy Crisis Center June 2014 - Present
AmeriCorps VISTA June 2013 - May 2014
Allure Entertainment & Management Group 2007 - July 2013
United Way of Coastal Georgia, Inc. 2012 - 2013
iQor March 2011 - January 2012
CAB July 2007 - July 2009
Skills
Customer Service, Sales, Microsoft Office, Microsoft Excel, Fundraising, Social Media, Leadership, Public Speaking, Access, Community Outreach, Event Planning, Entrepreneurship, Nonprofits, PowerPoint, Social Networking, Training, Coaching, Recruiting, Invoicing, Accounting, New Business Development, Call Centers, Strategic Planning, Management, Confidentiality, Confidence Building, Volunteer Management, Social Media Marketing
Education
Trident Technical College 2001 — 2003
Kevin Swaby's iQor Experience October 2013 - February 2014
Job Customer Service Representative at Zumba Fitness with CJ & Co., LLC
Industry Health, Wellness and Fitness
Experience
Zumba Fitness with CJ & Co., LLC March 2014 - Present
iQor October 2013 - February 2014
Convergys March 2013 - August 2013
Skills
Social Media, Social Media Marketing, Media Relations, Technical Support, Customer Service, Creative Writing, Communication
Education
University of Central Florida 2011 — 2013
Michael Krop Sr. Highschool 2006 — 2008
Zumba Fitness with CJ & Co., LLC March 2014 - Present
iQor October 2013 - February 2014
Convergys March 2013 - August 2013
Skills
Social Media, Social Media Marketing, Media Relations, Technical Support, Customer Service, Creative Writing, Communication
Education
University of Central Florida 2011 — 2013
Michael Krop Sr. Highschool 2006 — 2008
Shaneka Richardson Shaneka Richardson's iQor Experience May 2005 - June 2010
Job Student at Trident Technical College
Industry Medical Practice
Experience
iQor May 2005 - June 2010
Skills
Environmental Awareness, Account Reconciliation, Bookkeeping, Customer Service
Education
Trident Technical College 2012 — 2015
iQor May 2005 - June 2010
Skills
Environmental Awareness, Account Reconciliation, Bookkeeping, Customer Service
Education
Trident Technical College 2012 — 2015
Joseph Westerfied III, LSSBB Joseph Westerfied III, LSSBB's iQor Experience January 2005 - December 2011
Job Department of Education Manager
Industry Education Management
Experience
RGS Financial, Inc. December 2011 - Present
iQor January 2005 - December 2011
RMA February 2003 - February 2005
Rainbow Rentals January 2001 - January 2003
Central Ohio Credit Corporation January 1999 - January 2001
Colortyme April 1996 - March 1999
Bank One January 1996 - January 1999
Skills
Customer Service, Credit, Educational Management, Collections, Outsourcing, Project Management, Six Sigma, Lean Manufacturing, Green Belt, Black Belt, Management, Operations Management, Recruiting, Coaching, Team Leadership, Forecasting, Banking, Team Building, Customer Satisfaction, Call Center, Negotiation, Account Management, Leadership, Vendor Management, Process Improvement, Analysis, Credit Cards, Sales, Accounts Receivable, Business Analysis, Training, Portfolio Management, Microsoft Excel, Call Centers, Strategic Planning, Microsoft Office, Change Management, Performance Management, BPO, Finance, Risk Management, Strategy, Financial Services, Team Management, Employee Relations, Customer Experience, Executive Management, Business Process..., CRM
Education
Devry
Computer Information Systems
The Ohio State University
Business Administration and Computer Science
University of Phoenix
Bachelor of Science, Information Systems
Villanova University
Six Sigma
RGS Financial, Inc. December 2011 - Present
iQor January 2005 - December 2011
RMA February 2003 - February 2005
Rainbow Rentals January 2001 - January 2003
Central Ohio Credit Corporation January 1999 - January 2001
Colortyme April 1996 - March 1999
Bank One January 1996 - January 1999
Skills
Customer Service, Credit, Educational Management, Collections, Outsourcing, Project Management, Six Sigma, Lean Manufacturing, Green Belt, Black Belt, Management, Operations Management, Recruiting, Coaching, Team Leadership, Forecasting, Banking, Team Building, Customer Satisfaction, Call Center, Negotiation, Account Management, Leadership, Vendor Management, Process Improvement, Analysis, Credit Cards, Sales, Accounts Receivable, Business Analysis, Training, Portfolio Management, Microsoft Excel, Call Centers, Strategic Planning, Microsoft Office, Change Management, Performance Management, BPO, Finance, Risk Management, Strategy, Financial Services, Team Management, Employee Relations, Customer Experience, Executive Management, Business Process..., CRM
Education
Devry
Computer Information Systems
The Ohio State University
Business Administration and Computer Science
University of Phoenix
Bachelor of Science, Information Systems
Villanova University
Six Sigma
Lasharri Dupree Lasharri Dupree's iQor Experience August 2006 - March 2008
Job Customer Care Case Manager at IHG
Industry Leisure, Travel & Tourism
Experience
InterContinental Hotels Group July 2009 - Present
InterContinental Hotels Group September 2008 - Present
InterContinental Hotels Group September 2008 - November 2008
iQor August 2006 - March 2008
Roper St. Francis Healthcare March 2003 - August 2006
Skills
People Skills, Customer Service, Call Center, Customer Satisfaction, Management, Training, Employee Relations, Performance Management, Data Entry, Recruiting, Sales, Hospitality, Negotiation, Team Building, Outlook, Microsoft Word, Coaching, Operations Management, Microsoft Excel, PowerPoint, Customer Retention
Education
Trident Technical College 2002 — 2003
Fort Dorchester High School 1998 — 2002
High School Dipoloma
Fort Dorchester High School
High School Diploma
InterContinental Hotels Group July 2009 - Present
InterContinental Hotels Group September 2008 - Present
InterContinental Hotels Group September 2008 - November 2008
iQor August 2006 - March 2008
Roper St. Francis Healthcare March 2003 - August 2006
Skills
People Skills, Customer Service, Call Center, Customer Satisfaction, Management, Training, Employee Relations, Performance Management, Data Entry, Recruiting, Sales, Hospitality, Negotiation, Team Building, Outlook, Microsoft Word, Coaching, Operations Management, Microsoft Excel, PowerPoint, Customer Retention
Education
Trident Technical College 2002 — 2003
Fort Dorchester High School 1998 — 2002
High School Dipoloma
Fort Dorchester High School
High School Diploma
Tiffany Langdale Tiffany Langdale's iQor Experience August 2011 - February 2012
Job Executive Assistant to SVP & GM, Cloud at Informatica
Industry Computer Software
Experience
Informatica September 2015 - Present
Informatica April 2012 - Present
iQor August 2011 - February 2012
Nomura International May 2010 - September 2011
ALaS Consulting LLC November 2010 - June 2011
RBC April 2007 - March 2010
Nine West Group Inc. 1997 - 2002
Skills
Management, Leadership, Human Resources, Access, Research, Microsoft Excel, Microsoft Office, Event Planning, PeopleSoft, Training, Financial Services, Microsoft Word, Concur, Event Management, Blackberry, Creative Writing, Master Scheduling, Interviews, WebEx, Business Process..., Onboarding, Sales Enablement, Budget Process, Purchasing Negotiation, Recruiting, Salesforce.com, Sales, Lead Generation, Business Development, Project Management, Time Management, Customer Service, business, CRM, Online Travel, Job Coaching, Professional Services
Education
The University of Manchester 1989 — 1992
Bachelor’s Degree, English Language and Literature/Letters
Informatica September 2015 - Present
Informatica April 2012 - Present
iQor August 2011 - February 2012
Nomura International May 2010 - September 2011
ALaS Consulting LLC November 2010 - June 2011
RBC April 2007 - March 2010
Nine West Group Inc. 1997 - 2002
Skills
Management, Leadership, Human Resources, Access, Research, Microsoft Excel, Microsoft Office, Event Planning, PeopleSoft, Training, Financial Services, Microsoft Word, Concur, Event Management, Blackberry, Creative Writing, Master Scheduling, Interviews, WebEx, Business Process..., Onboarding, Sales Enablement, Budget Process, Purchasing Negotiation, Recruiting, Salesforce.com, Sales, Lead Generation, Business Development, Project Management, Time Management, Customer Service, business, CRM, Online Travel, Job Coaching, Professional Services
Education
The University of Manchester 1989 — 1992
Bachelor’s Degree, English Language and Literature/Letters
Jack Brunetto's iQor Experience July 2014 - Present
Job Infrastructure Vice President
Industry Financial Services
Experience
iQor July 2014 - Present
Citi January 2010 - July 2014
Citi April 2007 - December 2009
HSBC BANK USA September 2005 - April 2007
Skills
Account Reconciliation, Internal Controls, Securities, General Ledger, Management, Bonds, Microsoft Excel, Pricing, Financial Analysis, Financial Reporting, Swaps, Financial Planning, Corporate Finance, Interest Rate Swaps, Financial Modeling
Education
State University of New York at Buffalo 2001 — 2005
Bachelor of Science, Business Administration; Finance
iQor July 2014 - Present
Citi January 2010 - July 2014
Citi April 2007 - December 2009
HSBC BANK USA September 2005 - April 2007
Skills
Account Reconciliation, Internal Controls, Securities, General Ledger, Management, Bonds, Microsoft Excel, Pricing, Financial Analysis, Financial Reporting, Swaps, Financial Planning, Corporate Finance, Interest Rate Swaps, Financial Modeling
Education
State University of New York at Buffalo 2001 — 2005
Bachelor of Science, Business Administration; Finance
Priscilla Emerson Priscilla Emerson's iQor Experience August 2014 - Present
Job Administrative Assistant at iQor
Industry Outsourcing/Offshoring
Experience
iQor August 2014 - Present
Skills
Calendaring, Medical Staff..., Recruiting, Benefits Administration, Onboarding, Human Resources, Internet Recruiting, Applicant Tracking..., Talent Acquisition, Employee Benefits, Employee Relations, Contract Recruitment, Performance Management, New Hire Orientations, Customer Service, Event Planning, Training
Education
Trident Technical College
Associate in Arts
iQor August 2014 - Present
Skills
Calendaring, Medical Staff..., Recruiting, Benefits Administration, Onboarding, Human Resources, Internet Recruiting, Applicant Tracking..., Talent Acquisition, Employee Benefits, Employee Relations, Contract Recruitment, Performance Management, New Hire Orientations, Customer Service, Event Planning, Training
Education
Trident Technical College
Associate in Arts
Jeff Jepsen's iQor Experience September 2014 - Present
Job Business Development Manager
Industry Outsourcing/Offshoring
Experience
iQor September 2014 - Present
iQor January 2014 - September 2014
iQor August 2008 - February 2014
South of Market Inc June 2004 - September 2008
S&K Menswear January 2008 - August 2008
Skills
Team Leadership, Leadership, Operations Management, Team Building, Customer Satisfaction, Management, Sales, Training, Call Centers, Microsoft Office, Process Improvement, Business Process..., BPO, Call Center, Outsourcing, Workforce Management, Service Delivery, Retention, Cross-functional Team..., Customer Retention, Recruiting, Account Management, Business Development, Sales Process, Global Business..., Strategic Prospecting
Education
The Citadel 2001 — 2006
Bachelor's degree, Business Administration and Management, General
Greer High School 1997 — 2001
iQor September 2014 - Present
iQor January 2014 - September 2014
iQor August 2008 - February 2014
South of Market Inc June 2004 - September 2008
S&K Menswear January 2008 - August 2008
Skills
Team Leadership, Leadership, Operations Management, Team Building, Customer Satisfaction, Management, Sales, Training, Call Centers, Microsoft Office, Process Improvement, Business Process..., BPO, Call Center, Outsourcing, Workforce Management, Service Delivery, Retention, Cross-functional Team..., Customer Retention, Recruiting, Account Management, Business Development, Sales Process, Global Business..., Strategic Prospecting
Education
The Citadel 2001 — 2006
Bachelor's degree, Business Administration and Management, General
Greer High School 1997 — 2001
Ahmed Labault Ahmed Labault's iQor Experience August 2014 - Present
Job Avp of Utility Operations at iQor
Industry Consumer Services
Experience
iQor August 2014 - Present
Alliance Data March 2014 - May 2014
NCO Financial Systems August 2012 - February 2014
PNC April 2012 - August 2012
Strayer University May 2010 - April 2012
Comcast November 2009 - May 2010
Cox Communications January 2006 - November 2009
Chevy Chase Trust August 1999 - April 2005
Skills
CRM, Management, Recruiting, Customer Service, Quality Assurance, Policy, Finance, Negotiation, Lead Generation, Banking, Accounting, B2B, Admissions, Student Financial Aid, Leadership, Higher Education, Training, Analysis, Data Analysis, Human Resources, Project Management, Administration, Process Improvement
Education
Strayer University (VA) 2011 — 2013
Master of Business Administration (MBA), Project Management
Strayer University (VA) 2008 — 2010
Master's degree, Educational Management
iQor August 2014 - Present
Alliance Data March 2014 - May 2014
NCO Financial Systems August 2012 - February 2014
PNC April 2012 - August 2012
Strayer University May 2010 - April 2012
Comcast November 2009 - May 2010
Cox Communications January 2006 - November 2009
Chevy Chase Trust August 1999 - April 2005
Skills
CRM, Management, Recruiting, Customer Service, Quality Assurance, Policy, Finance, Negotiation, Lead Generation, Banking, Accounting, B2B, Admissions, Student Financial Aid, Leadership, Higher Education, Training, Analysis, Data Analysis, Human Resources, Project Management, Administration, Process Improvement
Education
Strayer University (VA) 2011 — 2013
Master of Business Administration (MBA), Project Management
Strayer University (VA) 2008 — 2010
Master's degree, Educational Management
Alicia Graham's iQor Experience February 2009 - March 2010
Job Sales Agent at Red Ventures
Industry Consumer Services
Experience
Red Ventures February 2013 - Present
DSW November 2012 - Present
NCO Group December 2011 - February 2013
Charlotte Athletic Club June 2011 - December 2011
Merrill Lynch November 2010 - February 2011
Merrill Lynch June 2010 - October 2010
iQor February 2009 - March 2010
Bank of America July 2008 - January 2009
Charlotte Housing Authority November 2008 - December 2008
Bank of America October 2008 - December 2008
Skills
MS Office Suite, Linux, Cisco Switches, Software Documentation, Management, Customer Service, Security, Sales, Administrative..., Windows 7, Data Entry, Program Management, XP, Accounts Payable, Operations Management, Active Directory, Troubleshooting, Team Leadership, Databases, DNS, Computer Hardware, Networking, TCP/IP
Education
Strayer University-North Carolina 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
ITT Technical Institute 2009 — 2011
Associates Degree in Applied Science, Computer Networking Systems
Red Ventures February 2013 - Present
DSW November 2012 - Present
NCO Group December 2011 - February 2013
Charlotte Athletic Club June 2011 - December 2011
Merrill Lynch November 2010 - February 2011
Merrill Lynch June 2010 - October 2010
iQor February 2009 - March 2010
Bank of America July 2008 - January 2009
Charlotte Housing Authority November 2008 - December 2008
Bank of America October 2008 - December 2008
Skills
MS Office Suite, Linux, Cisco Switches, Software Documentation, Management, Customer Service, Security, Sales, Administrative..., Windows 7, Data Entry, Program Management, XP, Accounts Payable, Operations Management, Active Directory, Troubleshooting, Team Leadership, Databases, DNS, Computer Hardware, Networking, TCP/IP
Education
Strayer University-North Carolina 2012 — 2014
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
ITT Technical Institute 2009 — 2011
Associates Degree in Applied Science, Computer Networking Systems
Karl Aigner Karl Aigner's iQor Experience April 2014 - Present
Job Regional IT Manager/Systems Architect at iQor
Industry Computer Hardware
Experience
iQor April 2014 - Present
Jabil September 2013 - April 2014
Jabil October 2012 - September 2013
Jabil December 2007 - October 2012
Jabil April 2006 - December 2007
Skills
Cross-functional Team..., Manufacturing, Program Management, Process Improvement, Six Sigma, SAP, Electronics, Continuous Improvement, Lean Manufacturing, Troubleshooting, Supply Chain Management, Supply Chain, ERP, Project Management, Vendor Management, Team Leadership, Supply Management, MRP, Quality Assurance, ISO, Root Cause Analysis, Product Development, Materials Management, Product Management, Purchasing, Quality Management, Kaizen, Business Process..., Process Engineering
Education
Webster University 2002 — 2004
MBA, Business
The University of Texas at Austin 1987 — 1994
BBA, Marketing
iQor April 2014 - Present
Jabil September 2013 - April 2014
Jabil October 2012 - September 2013
Jabil December 2007 - October 2012
Jabil April 2006 - December 2007
Skills
Cross-functional Team..., Manufacturing, Program Management, Process Improvement, Six Sigma, SAP, Electronics, Continuous Improvement, Lean Manufacturing, Troubleshooting, Supply Chain Management, Supply Chain, ERP, Project Management, Vendor Management, Team Leadership, Supply Management, MRP, Quality Assurance, ISO, Root Cause Analysis, Product Development, Materials Management, Product Management, Purchasing, Quality Management, Kaizen, Business Process..., Process Engineering
Education
Webster University 2002 — 2004
MBA, Business
The University of Texas at Austin 1987 — 1994
BBA, Marketing
Caroline CRUBELLATI's iQor Experience 2014 - 2015
Job Vente au détail en ligne at MercadoLibre.com
Industry Consumer Services
Experience
Ebay.ca 2014 - Present
MercadoLibre.com 2013 - Present
Babel Media 2012 - Present
Circuit Gilles Villeneuve - Formule 1 - Grand Prix du Canada June 2014 - June 2015
iQor 2014 - 2015
Résidence Manoir Chomedey July 2011 - March 2012
Bug-Tracker 2011 - 2012
Freelancer / Contractor (translations) 2005 - 2012
Anhanguera Educacional S/A August 2009 - December 2009
Girl Scouts of the USA June 2007 - August 2008
Skills
Spanish, Translation, Linguistics, Localization, Trados, Foreign Languages, Technical Translation, Language Services, Interpreting, Subtitling, Website Localization, Proofreading, Legal Translation, Literature, English, Portuguese, French, Teaching English as a..., Multilingual
Education
Université Laval 2015 — 2016
Bachelor’s Degree, Nutrition Sciences
Self-study based on the Berlitz Method 2015 — 2015
Italian Language
Collège Sigma 2014 — 2014
Université de Montréal / University of Montreal 2012 — 2013
Nutrition Sciences
Universidade Metodista de São Paulo 2002 — 2005
Bachelor's degree, Nutrition Sciences
Ebay.ca 2014 - Present
MercadoLibre.com 2013 - Present
Babel Media 2012 - Present
Circuit Gilles Villeneuve - Formule 1 - Grand Prix du Canada June 2014 - June 2015
iQor 2014 - 2015
Résidence Manoir Chomedey July 2011 - March 2012
Bug-Tracker 2011 - 2012
Freelancer / Contractor (translations) 2005 - 2012
Anhanguera Educacional S/A August 2009 - December 2009
Girl Scouts of the USA June 2007 - August 2008
Skills
Spanish, Translation, Linguistics, Localization, Trados, Foreign Languages, Technical Translation, Language Services, Interpreting, Subtitling, Website Localization, Proofreading, Legal Translation, Literature, English, Portuguese, French, Teaching English as a..., Multilingual
Education
Université Laval 2015 — 2016
Bachelor’s Degree, Nutrition Sciences
Self-study based on the Berlitz Method 2015 — 2015
Italian Language
Collège Sigma 2014 — 2014
Université de Montréal / University of Montreal 2012 — 2013
Nutrition Sciences
Universidade Metodista de São Paulo 2002 — 2005
Bachelor's degree, Nutrition Sciences
Lorentz Daniel Lorentz Daniel's iQor Experience February 2011 - September 2011
Job Chemical Operator at Pfizer
Industry Chemicals
Experience
Pfizer October 2013 - Present
Rogers Communications June 2013 - December 2013
Anjou Center September 2012 - June 2013
Bell January 2011 - January 2012
iQor February 2011 - September 2011
Skills
Microsoft Office, SAP ERP, SOP, GMP, Pharmaceutical..., CNC programing, Mastercam, CNC operation, Logistics, Office Operations, Productions, Warehouse Automation, Lifting, FDA GMP
Education
Université de Montréal
Bachelor’s Degree, Chemistry, Pharmaceuticals Chemistry, Biochemistry, Cosmetic Chemistry
Pfizer October 2013 - Present
Rogers Communications June 2013 - December 2013
Anjou Center September 2012 - June 2013
Bell January 2011 - January 2012
iQor February 2011 - September 2011
Skills
Microsoft Office, SAP ERP, SOP, GMP, Pharmaceutical..., CNC programing, Mastercam, CNC operation, Logistics, Office Operations, Productions, Warehouse Automation, Lifting, FDA GMP
Education
Université de Montréal
Bachelor’s Degree, Chemistry, Pharmaceuticals Chemistry, Biochemistry, Cosmetic Chemistry
Stephan Havas Stephan Havas's iQor Experience June 2002 - February 2008
Job Certified Merchant Advisor US Merchant Systems
Industry Consumer Services
Experience
US Merchant Systems January 2012 - Present
NY Life February 2011 - June 2011
Datavantage August 2008 - January 2009
iQor June 2002 - February 2008
Education
Academy of Court Reporting 1999 — 2000
The Ohio State University 1987 — 1993
US Merchant Systems January 2012 - Present
NY Life February 2011 - June 2011
Datavantage August 2008 - January 2009
iQor June 2002 - February 2008
Education
Academy of Court Reporting 1999 — 2000
The Ohio State University 1987 — 1993
J Stephen Kowski J Stephen Kowski's iQor Experience June 2014 - Present
Job Technical Lead at iQor
Industry Information Technology and Services
Experience
iQor June 2014 - Present
Jabil Circuit July 2012 - June 2014
Jabil Circuit August 2010 - July 2012
University of South Carolina January 2008 - September 2010
University of South Florida 2007 - 2007
University of South Florida July 2006 - December 2006
Skills
Electrical Engineering, Python, Java, JavaScript, Mac OS X, Labview, Matlab, Pspice, Simulink, PCB design, C++, Programming, Automation, Solidworks, Linux, Pro/Engineer, Visio, Systems Engineering, Unix, MS Project, Windows, Electronics, Software Development, MathCAD, SQL, HTML, Engineering, Software Engineering, Google App Engine, Simulations, Google API, Google Apps, Algorithms, VHDL, Perl, OS X, Engineering Management, Robotics, Operating Systems, C, Pro Engineer, Troubleshooting, Integration, Circuit Design, Project Management, Power Electronics, Postini, Cloudlock Apps Firewall, Cloudlock Collaboration..., CentOS
Education
Stetson University College of Law 2011 — 2015
Juris Doctor (J.D.)
University of South Carolina-Columbia 2008 — 2010
MSEE, Power Electronics, Batteries, Electric Vehicles
University of South Florida 2003 — 2007
BSEE, Electrical Engineering
Blackhat
Computer Security
iQor June 2014 - Present
Jabil Circuit July 2012 - June 2014
Jabil Circuit August 2010 - July 2012
University of South Carolina January 2008 - September 2010
University of South Florida 2007 - 2007
University of South Florida July 2006 - December 2006
Skills
Electrical Engineering, Python, Java, JavaScript, Mac OS X, Labview, Matlab, Pspice, Simulink, PCB design, C++, Programming, Automation, Solidworks, Linux, Pro/Engineer, Visio, Systems Engineering, Unix, MS Project, Windows, Electronics, Software Development, MathCAD, SQL, HTML, Engineering, Software Engineering, Google App Engine, Simulations, Google API, Google Apps, Algorithms, VHDL, Perl, OS X, Engineering Management, Robotics, Operating Systems, C, Pro Engineer, Troubleshooting, Integration, Circuit Design, Project Management, Power Electronics, Postini, Cloudlock Apps Firewall, Cloudlock Collaboration..., CentOS
Education
Stetson University College of Law 2011 — 2015
Juris Doctor (J.D.)
University of South Carolina-Columbia 2008 — 2010
MSEE, Power Electronics, Batteries, Electric Vehicles
University of South Florida 2003 — 2007
BSEE, Electrical Engineering
Blackhat
Computer Security
Francis Wodi's iQor Experience July 2014 - Present
Job Site Materials Manager at iQor
Industry Electrical/Electronic Manufacturing
Experience
iQor July 2014 - Present
Jabil May 2013 - July 2014
Jabil October 2011 - December 2013
Flextronics October 2010 - October 2011
Jabil July 2007 - October 2010
Cummins, Inc 2006 - 2007
Skills
MRP, Value Stream Mapping, Kaizen, Lean Manufacturing, Strategic Sourcing, Supply Chain Management, Supply Chain, 5S, Continuous Improvement, Six Sigma, Master Scheduling, Supply Management, Purchasing, APICS, Procurement, Supplier Development, Materials Management, CPIM, Production Planning, Kanban, Global Sourcing, Demand Planning, Supply Chain..., Manufacturing Operations, Supplier Negotiation, Supplier Evaluation, Operational Excellence, ISO, Supplier Quality, Contract Manufacturing, DMAIC, Purchase Management, Warehouse Management, Cross-functional Team..., Manufacturing, Quality Management, Root Cause Analysis, Reverse Logistics, SPC, FMEA, Demand Management, PPAP
Education
Union University 2007 — 2009
MBA, Business Administration
Dale Carnegie
The University of Memphis
BBA, Business Economics
University of Lagos
kings college lagos
iQor July 2014 - Present
Jabil May 2013 - July 2014
Jabil October 2011 - December 2013
Flextronics October 2010 - October 2011
Jabil July 2007 - October 2010
Cummins, Inc 2006 - 2007
Skills
MRP, Value Stream Mapping, Kaizen, Lean Manufacturing, Strategic Sourcing, Supply Chain Management, Supply Chain, 5S, Continuous Improvement, Six Sigma, Master Scheduling, Supply Management, Purchasing, APICS, Procurement, Supplier Development, Materials Management, CPIM, Production Planning, Kanban, Global Sourcing, Demand Planning, Supply Chain..., Manufacturing Operations, Supplier Negotiation, Supplier Evaluation, Operational Excellence, ISO, Supplier Quality, Contract Manufacturing, DMAIC, Purchase Management, Warehouse Management, Cross-functional Team..., Manufacturing, Quality Management, Root Cause Analysis, Reverse Logistics, SPC, FMEA, Demand Management, PPAP
Education
Union University 2007 — 2009
MBA, Business Administration
Dale Carnegie
The University of Memphis
BBA, Business Economics
University of Lagos
kings college lagos
Scott Geary Scott Geary's iQor Experience April 2010 - April 2015
Job Sales Consultant at Kelly Automotive Group
Industry Staffing and Recruiting
Experience
Kelly Automotive Group September 2015 - Present
IMKO Workforce Solutions April 2015 - Present
iQor April 2010 - April 2015
First Choice Equity Group Inc August 2000 - March 2010
Conti Mortgage 1998 - 2000
ContiMortgage 1998 - 2000
Bank of America January 1995 - March 1997
Associates August 1988 - March 1995
Skills
Credit, Finance, Management, Call Centers, Accounts Receivable, Portfolio Management, Mortgage Lending, Microsoft CRM, Sales, Insurance, Strategy, Account Management, Business Development, Marketing, Strategic Planning, Team Building
Education
St. Francis University 1976 — 1980
Kelly Automotive Group September 2015 - Present
IMKO Workforce Solutions April 2015 - Present
iQor April 2010 - April 2015
First Choice Equity Group Inc August 2000 - March 2010
Conti Mortgage 1998 - 2000
ContiMortgage 1998 - 2000
Bank of America January 1995 - March 1997
Associates August 1988 - March 1995
Skills
Credit, Finance, Management, Call Centers, Accounts Receivable, Portfolio Management, Mortgage Lending, Microsoft CRM, Sales, Insurance, Strategy, Account Management, Business Development, Marketing, Strategic Planning, Team Building
Education
St. Francis University 1976 — 1980
Cortney Warren Cortney Warren's iQor Experience November 2007 - July 2011
Job Customer Service Representative
Industry Telecommunications
Experience
Dia America Customer Service RepresentativeDial AmericaDecember 2013 - August 2014
Dial America December 2013 - August 2014
NCO Group May 2012 - February 2013
NCO May 2012 - February 2013
iQor November 2007 - July 2011
iQor November 2007 - July 2011
Animal Medical West April 2005 - May 2007
ANIMAL MEDICAL WEST April 2005 - May 2007
Skills
Customer Service..., Customer Finance, Receptionist Duties, Sales Operations
Education
Trident Technical College 2014 — 2017
Associate's Degree, Radiology Technician, Freshman
Fort Dorchester High School 1999 — 2003
High School Diploma
Dia America Customer Service RepresentativeDial AmericaDecember 2013 - August 2014
Dial America December 2013 - August 2014
NCO Group May 2012 - February 2013
NCO May 2012 - February 2013
iQor November 2007 - July 2011
iQor November 2007 - July 2011
Animal Medical West April 2005 - May 2007
ANIMAL MEDICAL WEST April 2005 - May 2007
Skills
Customer Service..., Customer Finance, Receptionist Duties, Sales Operations
Education
Trident Technical College 2014 — 2017
Associate's Degree, Radiology Technician, Freshman
Fort Dorchester High School 1999 — 2003
High School Diploma
Curtis Robertson Curtis Robertson's iQor Experience February 2009 - April 2011
Job Customer Care Supervisor at CPI Security
Industry Security and Investigations
Experience
CPI Security April 2011 - Present
iQor February 2009 - April 2011
Convergys September 2007 - February 2009
Skills
Leadership, Management, Call Centers, Team Leadership, Coaching, Interviews, Workforce Management, Contact Centers, Training, Performance Management, Employee Training, Inventory Management, Troubleshooting, Business Process..., Salesforce.com, Project Management, Recruiting
Education
Walden University 2011 — 2015
PhD Management, Leadership and Organizational Change, 3.5
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), MBA, 3.61
University of Phoenix 2007 — 2009
Bachelor of Business Management, Management
State University of New York at Albany 2003 — 2005
CPI Security April 2011 - Present
iQor February 2009 - April 2011
Convergys September 2007 - February 2009
Skills
Leadership, Management, Call Centers, Team Leadership, Coaching, Interviews, Workforce Management, Contact Centers, Training, Performance Management, Employee Training, Inventory Management, Troubleshooting, Business Process..., Salesforce.com, Project Management, Recruiting
Education
Walden University 2011 — 2015
PhD Management, Leadership and Organizational Change, 3.5
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), MBA, 3.61
University of Phoenix 2007 — 2009
Bachelor of Business Management, Management
State University of New York at Albany 2003 — 2005
Vicki Rivera, PMP Vicki Rivera, PMP's iQor Experience September 2014 - Present
Job IT Project Manager at iQor
Industry Information Technology and Services
Experience
iQor September 2014 - Present
Covanta Energy January 2013 - 2014
KPMG May 2009 - December 2012
KPMG US May 2006 - May 2009
Liberty Travel October 2004 - April 2006
AIG March 2004 - August 2004
Prudential Financial August 1996 - March 2004
Skills
Business Analysis, SDLC, Process Improvement, Software Project..., IT Strategy, Business Process..., Requirements Analysis, Visio, SharePoint, Project Management, Requirements Gathering, Risk Management, Program Management, Enterprise Architecture, Integration, Agile Methodologies, Change Management, PMO, Vendor Management, Business Intelligence, Analysis, Management
Education
Stevens Institute of Technology 2002 — 2004
Masters, IT Management
Rutgers University - School of Business - Newark 1997 — 2001
Bachelor', Management
AMA
iQor September 2014 - Present
Covanta Energy January 2013 - 2014
KPMG May 2009 - December 2012
KPMG US May 2006 - May 2009
Liberty Travel October 2004 - April 2006
AIG March 2004 - August 2004
Prudential Financial August 1996 - March 2004
Skills
Business Analysis, SDLC, Process Improvement, Software Project..., IT Strategy, Business Process..., Requirements Analysis, Visio, SharePoint, Project Management, Requirements Gathering, Risk Management, Program Management, Enterprise Architecture, Integration, Agile Methodologies, Change Management, PMO, Vendor Management, Business Intelligence, Analysis, Management
Education
Stevens Institute of Technology 2002 — 2004
Masters, IT Management
Rutgers University - School of Business - Newark 1997 — 2001
Bachelor', Management
AMA
Yoshika Johnson Yoshika Johnson's iQor Experience January 2009 - July 2011
Job Student at Trident Technical College
Industry Photography
Experience
Kelly Services June 2014 - Present
Kelly Services June 2014 - Present
Self Employed January 2011 - Present
Select Resource Group May 2013 - August 2013
Walmart June 2012 - May 2013
iQor January 2009 - July 2011
Annas Linens May 2007 - December 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Photoshop, Social Media, Customer Satisfaction, Training, Social Networking, Leadership, Marketing, Sales, Adobe Creative Suite, Photography
Education
Trident Technical College 2013 — 2015
Associate of Arts (A.A.), Entrepreneurial and Small Business Operations
Trident Technical College 2011 — 2013
Associate of Arts (AA), Photography
Kelly Services June 2014 - Present
Kelly Services June 2014 - Present
Self Employed January 2011 - Present
Select Resource Group May 2013 - August 2013
Walmart June 2012 - May 2013
iQor January 2009 - July 2011
Annas Linens May 2007 - December 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Outlook, Microsoft Excel, Microsoft Word, Photoshop, Social Media, Customer Satisfaction, Training, Social Networking, Leadership, Marketing, Sales, Adobe Creative Suite, Photography
Education
Trident Technical College 2013 — 2015
Associate of Arts (A.A.), Entrepreneurial and Small Business Operations
Trident Technical College 2011 — 2013
Associate of Arts (AA), Photography
Ratoya Middleton-Sellers Ratoya Middleton-Sellers's iQor Experience July 2011 - August 2012
Job Certified Travel Agent at Paycation Travel
Industry Events Services
Experience
Paycation Travel February 2015 - Present
Ramada Plaza Hotel & Conference Center May 2014 - Present
iQor July 2011 - August 2012
J.C. Penney's Logistics November 2008 - April 2011
Doubletree Guest Suites Hotel August 2004 - September 2008
Skills
Call Centers, Telephone Skills, Hotels, Hospitality Industry, Event Planning, Wedding Coordinating, Customer Service, Data Entry, Tax Preparation, Customer Experience, Customer Retention, Debt Management, 10 Key, PowerPoint, Sales, FDCPA, Clerical Skills, Office Administration, Retail, Skip Tracing, Team Leadership, Receptionist Duties, Fax, QuickBooks, Hospitality, Events Coordination, Event Management, Live Events, Family Reunions, Wedding Favours, Wedding Planning, Income Tax, Childcare, Time Management, Phone Etiquette, Marketing, Social Media, Public Speaking, Social Media Marketing, Entrepreneurship, Management
Education
The Ohio State University 1997 — 2001
Bachelor of Arts (B.A.), Hospitality Administration/Management
Columbus Alternative High School 1991 — 1995
College Prep Diploma, General Studies
Paycation Travel February 2015 - Present
Ramada Plaza Hotel & Conference Center May 2014 - Present
iQor July 2011 - August 2012
J.C. Penney's Logistics November 2008 - April 2011
Doubletree Guest Suites Hotel August 2004 - September 2008
Skills
Call Centers, Telephone Skills, Hotels, Hospitality Industry, Event Planning, Wedding Coordinating, Customer Service, Data Entry, Tax Preparation, Customer Experience, Customer Retention, Debt Management, 10 Key, PowerPoint, Sales, FDCPA, Clerical Skills, Office Administration, Retail, Skip Tracing, Team Leadership, Receptionist Duties, Fax, QuickBooks, Hospitality, Events Coordination, Event Management, Live Events, Family Reunions, Wedding Favours, Wedding Planning, Income Tax, Childcare, Time Management, Phone Etiquette, Marketing, Social Media, Public Speaking, Social Media Marketing, Entrepreneurship, Management
Education
The Ohio State University 1997 — 2001
Bachelor of Arts (B.A.), Hospitality Administration/Management
Columbus Alternative High School 1991 — 1995
College Prep Diploma, General Studies
Atul Prakash Atul Prakash's iQor Experience June 2008 - October 2008
Job SAP Purchasing Analyst, Dart Container
Industry Computer Software
Experience
Dart Container May 2013 - Present
Mays Business School, Texas A&M University August 2011 - May 2013
Dart Container May 2012 - August 2012
Infosys November 2008 - February 2011
iQor June 2008 - October 2008
Skills
Core Java, Oracle, HTML, SAS Enterprise Miner, Data Warehousing, Data Mining, Databases, Microsoft SQL Server, Microsoft BI Suite, Crystal Xcelsius, SAP R/3, XLMiner, SQL, Business Analysis, ERP, Requirements Analysis, SAP, SAS, Business Process, SAP ERP, Visual Basic, SDLC
Education
Texas A&M University - Mays Business School 2011 — 2013
Master of Science (MS), Management Information Systems, General, 3.45
Inderprastha Engineering College, UPTU, India 2004 — 2008
Bachelor of Technology, Computer Science and Engineering, 3.4
Dart Container May 2013 - Present
Mays Business School, Texas A&M University August 2011 - May 2013
Dart Container May 2012 - August 2012
Infosys November 2008 - February 2011
iQor June 2008 - October 2008
Skills
Core Java, Oracle, HTML, SAS Enterprise Miner, Data Warehousing, Data Mining, Databases, Microsoft SQL Server, Microsoft BI Suite, Crystal Xcelsius, SAP R/3, XLMiner, SQL, Business Analysis, ERP, Requirements Analysis, SAP, SAS, Business Process, SAP ERP, Visual Basic, SDLC
Education
Texas A&M University - Mays Business School 2011 — 2013
Master of Science (MS), Management Information Systems, General, 3.45
Inderprastha Engineering College, UPTU, India 2004 — 2008
Bachelor of Technology, Computer Science and Engineering, 3.4
Marcus Sobering's iQor Experience February 2015 - Present
Job Tax Director at iQor
Industry Accounting
Experience
iQor February 2015 - Present
Intersil Corporation November 2014 - February 2015
Intersil Corporation May 2010 - November 2014
Starwood Hotels & Resorts March 2007 - April 2010
PricewaterhouseCoopers July 2005 - March 2007
Skills
Corporate Tax, Corporate Tax Planning, FIN 48, FAS109, Tax, Income Tax, Tax Accounting, SEC filings, Cross-border..., Federal & State Income..., State Tax, Tax Research, FAS123R, Transfer Pricing, International Tax, Auditing, CPA, Due Diligence, Cash Flow, FAS 5, GAAP, Sarbanes-Oxley Act, US GAAP, SEC Filings
Education
University of Florida 2001 — 2005
Bachelor of Accounting/Master of Accounting-JOINTLY AWARDED, Accounting
iQor February 2015 - Present
Intersil Corporation November 2014 - February 2015
Intersil Corporation May 2010 - November 2014
Starwood Hotels & Resorts March 2007 - April 2010
PricewaterhouseCoopers July 2005 - March 2007
Skills
Corporate Tax, Corporate Tax Planning, FIN 48, FAS109, Tax, Income Tax, Tax Accounting, SEC filings, Cross-border..., Federal & State Income..., State Tax, Tax Research, FAS123R, Transfer Pricing, International Tax, Auditing, CPA, Due Diligence, Cash Flow, FAS 5, GAAP, Sarbanes-Oxley Act, US GAAP, SEC Filings
Education
University of Florida 2001 — 2005
Bachelor of Accounting/Master of Accounting-JOINTLY AWARDED, Accounting
Ronald Munoz Ronald Munoz's iQor Experience October 2011 - Present
Job Managing Partner at Contact Center Connection
Industry Outsourcing/Offshoring
Experience
iQor October 2011 - Present
Contact Center Connection Inc. November 2008 - October 2011
Warrantech January 2010 - October 2010
Network Direct 2008 - 2009
Ronco Corporation 2005 - 2008
Takeout Taxi, Inc. 2003 - 2004
VeriSign 2001 - 2003
GreatDomains 1999 - 2001
Skills
Call Center, Sales, Operations Management, Call Centers, Outsourcing, Leadership, Training, B2B, Contact Centers, Management, Telecommunications, Inbound Marketing, Project Management, Program Management, Executive Management, Quality Assurance, Telemarketing
Education
University of California, Berkeley 1995 — 1999
BA, Social Work
University of California, Berkeley 1995 — 1999
BA, Native American Studies
iQor October 2011 - Present
Contact Center Connection Inc. November 2008 - October 2011
Warrantech January 2010 - October 2010
Network Direct 2008 - 2009
Ronco Corporation 2005 - 2008
Takeout Taxi, Inc. 2003 - 2004
VeriSign 2001 - 2003
GreatDomains 1999 - 2001
Skills
Call Center, Sales, Operations Management, Call Centers, Outsourcing, Leadership, Training, B2B, Contact Centers, Management, Telecommunications, Inbound Marketing, Project Management, Program Management, Executive Management, Quality Assurance, Telemarketing
Education
University of California, Berkeley 1995 — 1999
BA, Social Work
University of California, Berkeley 1995 — 1999
BA, Native American Studies
Herb Klitzner Herb Klitzner's iQor Experience February 2014 - April 2014
Job Independent Researcher (pro bono) at Lyceum Society of the NY Academy of Sciences
Industry Information Technology and Services
Experience
Lyceum Society of the NY Academy of Sciences April 2014 - Present
iQor February 2014 - April 2014
Metropolitan Transportation Authority (MTA) November 2013 - January 2014
PBS&J January 2010 - September 2010
Lava Trading (Citigroup) July 2008 - January 2009
Swiss Re March 2004 - July 2007
Skills
technical writing, Visio, Microsoft Word, Audio Editing, Infrastructure, Process Flow..., Forecasting, Innovation, Technical Writing, Online Help, Software Documentation, Content Management, Program Management, FrameMaker, Change Management, Management, SnagIt, Technical Communication, Adobe Acrobat, Editing, SharePoint
Education
The Graduate Center, City University of New York 1970 — 1980
M.Phil, Computer Science/Cognitive Science/Educ
The University of Chicago 1957 — 1961
B.S., Math
Lyceum Society of the NY Academy of Sciences April 2014 - Present
iQor February 2014 - April 2014
Metropolitan Transportation Authority (MTA) November 2013 - January 2014
PBS&J January 2010 - September 2010
Lava Trading (Citigroup) July 2008 - January 2009
Swiss Re March 2004 - July 2007
Skills
technical writing, Visio, Microsoft Word, Audio Editing, Infrastructure, Process Flow..., Forecasting, Innovation, Technical Writing, Online Help, Software Documentation, Content Management, Program Management, FrameMaker, Change Management, Management, SnagIt, Technical Communication, Adobe Acrobat, Editing, SharePoint
Education
The Graduate Center, City University of New York 1970 — 1980
M.Phil, Computer Science/Cognitive Science/Educ
The University of Chicago 1957 — 1961
B.S., Math
Helen Chiagouris Helen Chiagouris's iQor Experience July 2013 - Present
Job Student at The University of Arizona
Industry Public Safety
Experience
iQor July 2013 - Present
Sears Holdings Corporation June 2012 - Present
The University of Arizona June 2010 - Present
Skills
Research, PowerPoint, Microsoft Office, Industrial Engineering, Public Speaking, Event Management, Access, Government, Time Management, Marketing
Education
Pima Community College 2012 — 2014
Business Administration and Management, General
University of Phoenix 2011 — 2012
Business Administration and Management, General
University of Arizona 2010 — 2012
iQor July 2013 - Present
Sears Holdings Corporation June 2012 - Present
The University of Arizona June 2010 - Present
Skills
Research, PowerPoint, Microsoft Office, Industrial Engineering, Public Speaking, Event Management, Access, Government, Time Management, Marketing
Education
Pima Community College 2012 — 2014
Business Administration and Management, General
University of Phoenix 2011 — 2012
Business Administration and Management, General
University of Arizona 2010 — 2012
Ahmed Chohan Ahmed Chohan's iQor Experience April 2012 - Present
Job Vice President, Telephony (VoIP) Engineer at iQor
Industry Outsourcing/Offshoring
Experience
iQor April 2012 - Present
AT&T March 2011 - April 2012
Vopium April 2009 - October 2010
Education
University of Central Punjab
iQor April 2012 - Present
AT&T March 2011 - April 2012
Vopium April 2009 - October 2010
Education
University of Central Punjab
Tyler Katz's iQor Experience July 2013 - December 2013
Job Software Engineer
Industry Computer Software
Experience
Mindtree February 2015 - Present
Kaplan Test Prep May 2014 - Present
iQor July 2013 - December 2013
West Corporation November 2006 - October 2010
Skills
Agile Web Development, Core Java, Visual C#, JUnit, MySQL, Database Design, RDBMS, Eclipse, JavaScript, Spring Framework, Hibernate, CSS, HTML, Tomcat, Maven, Project Planning, Sales, Business Development..., Microsoft Office, Microsoft Word
Education
University of Florida 2004 — 2011
Bachelor of Science (B.S.), Information Systems and Operations Management
Deerfield Beach High School 2000 — 2004
High School Diploma
Mindtree February 2015 - Present
Kaplan Test Prep May 2014 - Present
iQor July 2013 - December 2013
West Corporation November 2006 - October 2010
Skills
Agile Web Development, Core Java, Visual C#, JUnit, MySQL, Database Design, RDBMS, Eclipse, JavaScript, Spring Framework, Hibernate, CSS, HTML, Tomcat, Maven, Project Planning, Sales, Business Development..., Microsoft Office, Microsoft Word
Education
University of Florida 2004 — 2011
Bachelor of Science (B.S.), Information Systems and Operations Management
Deerfield Beach High School 2000 — 2004
High School Diploma
Erion Harris Erion Harris's iQor Experience May 2009 - March 2010
Job Operations Specialist in SCRA military processing
Industry Banking
Experience
JPMorgan Chase July 2013 - Present
Chase Home Finance January 2012 - Present
HOPE Ministries 2012 - 2014
MRS BPO March 2010 - August 2011
Iqor May 2009 - March 2010
Skills
Music Production, Computers, Lawn Mowing, Graphic Design, Mortgage Lending, Statistics, Microsoft Office, Java, SPSS, ArcGIS, PowerPoint, Photoshop, Customer Service, Team Building, Mortgage Servicing, Banking, Finance, Loans, Microsoft Excel, Risk Management
Education
Strayer University 2013 — 2016
Masters, Information Technology
The Ohio State University 2000 — 2004
Bachelor of Science (BS), Geographic Information Science and Cartography
JPMorgan Chase July 2013 - Present
Chase Home Finance January 2012 - Present
HOPE Ministries 2012 - 2014
MRS BPO March 2010 - August 2011
Iqor May 2009 - March 2010
Skills
Music Production, Computers, Lawn Mowing, Graphic Design, Mortgage Lending, Statistics, Microsoft Office, Java, SPSS, ArcGIS, PowerPoint, Photoshop, Customer Service, Team Building, Mortgage Servicing, Banking, Finance, Loans, Microsoft Excel, Risk Management
Education
Strayer University 2013 — 2016
Masters, Information Technology
The Ohio State University 2000 — 2004
Bachelor of Science (BS), Geographic Information Science and Cartography
Melissa Osmann Melissa Osmann's iQor Experience November 2007 - April 2010
Job Agent de recouvrement chez Agence Revenu Canada
Industry Financial Services
Experience
Revenu Québec September 2015 - Present
Banque Nationale October 2012 - September 2015
Phocus Solution April 2011 - November 2012
La Ronde June 2006 - November 2012
iQor November 2007 - April 2010
IGA November 2005 - November 2007
Skills
Service client, Microsoft Office, Leadership, Customer Service, Coaching, Team Leadership, Management, Strategic Planning, Social Media, Risk Management, Human Resources
Education
Université du Québec à Montréal 2009 — 2013
Bachelor of Business Administration (B.B.A.), planification financière et économie
Revenu Québec September 2015 - Present
Banque Nationale October 2012 - September 2015
Phocus Solution April 2011 - November 2012
La Ronde June 2006 - November 2012
iQor November 2007 - April 2010
IGA November 2005 - November 2007
Skills
Service client, Microsoft Office, Leadership, Customer Service, Coaching, Team Leadership, Management, Strategic Planning, Social Media, Risk Management, Human Resources
Education
Université du Québec à Montréal 2009 — 2013
Bachelor of Business Administration (B.B.A.), planification financière et économie
Japhet Rivera Japhet Rivera's iQor Experience January 2011 - August 2011
Job Student at Trident Technical College
Industry Music
Experience
Trident Technical College February 2013 - Present
Best Buy September 2011 - August 2012
iQor January 2011 - August 2011
Education
Trident Technical College 2012 — 2015
Working towards, Associate of Digital Media Design, Computer Programming, and Network System Management
Trident Technical College February 2013 - Present
Best Buy September 2011 - August 2012
iQor January 2011 - August 2011
Education
Trident Technical College 2012 — 2015
Working towards, Associate of Digital Media Design, Computer Programming, and Network System Management
Lauren Barcia Lauren Barcia's iQor Experience October 2011 - August 2012
Job AVP at iQor
Industry Outsourcing/Offshoring
Experience
iQor October 2011 - August 2012
Skills
Soft Skills
Education
College of New Rochelle
Currently enrolled, Psychology
Westchester Community College
iQor October 2011 - August 2012
Skills
Soft Skills
Education
College of New Rochelle
Currently enrolled, Psychology
Westchester Community College
Teranaye Sash Teranaye Sash's iQor Experience March 2013 - Present
Job Technical Consultant at Lowcountry Mobile Phone Repair
Industry
Experience
iQor March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Trident Technical College
Associate of Science (A.S.)
iQor March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Trident Technical College
Associate of Science (A.S.)
Edwin Tompkins Edwin Tompkins's iQor Experience September 2006 - October 2006
Job Student at Trident Technical College
Industry Program Development
Experience
Dial America November 2012 - November 2012
The Charleston Animal Society March 2007 - October 2012
Target February 2007 - March 2007
Stokes Kia November 2006 - December 2006
iQor September 2006 - October 2006
GameStop November 2003 - November 2005
US Navy September 2002 - June 2003
Education
Trident Technical College 2013 — 2015
Associate of Science (A.S.), Computer Programming/Programmer, General
North Charleston High School 1998 — 2002
Dial America November 2012 - November 2012
The Charleston Animal Society March 2007 - October 2012
Target February 2007 - March 2007
Stokes Kia November 2006 - December 2006
iQor September 2006 - October 2006
GameStop November 2003 - November 2005
US Navy September 2002 - June 2003
Education
Trident Technical College 2013 — 2015
Associate of Science (A.S.), Computer Programming/Programmer, General
North Charleston High School 1998 — 2002
Karla Hawkins Karla Hawkins's iQor Experience January 2015 - Present
Job Vice President of Operations; Site Leader at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2015 - Present
iQor 2012 - December 2014
Arvato Digital Services 2010 - 2012
Microcom Technologies 2008 - 2010
KLM Consulting, LLC 2007 - 2008
Direct Dialogue Fundraising (DDF) 2002 - 2007
Telepolis, Portal Digital 2000 - 2002
Skills
Account Management, BPO expertise, Training Delivery, Quality Management, Call Center Operations, Team Building, Cross-functional Team..., Workforce Management, Project Management, Analytical Skills, Outsourcing, New Business Development, Client Relations Skills, Strategic Hiring, Forecasting, PnL Management, Written & Oral..., Conflict Management, Customer Centric..., Multilingual, Diversity Champion, Call Center, BPO, Contact Centers, Strategy, Sourcing, Operations Management, Business Process..., Business Development, Change Management, Customer Service, Sales Operations, Recruiting, Management, Sales Management, Sales, Customer Experience, Project Planning, CRM, Process Improvement, Customer Satisfaction, Training, Vendor Management, Coaching, Marketing Strategy, Telecommunications, Budgets, Entrepreneurship, Leadership, Team Management
Education
Universitat Oberta de Catalunya 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Universidad Rafael Landívar 1990 — 1996
Licentiate degree, Social and Political Science
iQor January 2015 - Present
iQor 2012 - December 2014
Arvato Digital Services 2010 - 2012
Microcom Technologies 2008 - 2010
KLM Consulting, LLC 2007 - 2008
Direct Dialogue Fundraising (DDF) 2002 - 2007
Telepolis, Portal Digital 2000 - 2002
Skills
Account Management, BPO expertise, Training Delivery, Quality Management, Call Center Operations, Team Building, Cross-functional Team..., Workforce Management, Project Management, Analytical Skills, Outsourcing, New Business Development, Client Relations Skills, Strategic Hiring, Forecasting, PnL Management, Written & Oral..., Conflict Management, Customer Centric..., Multilingual, Diversity Champion, Call Center, BPO, Contact Centers, Strategy, Sourcing, Operations Management, Business Process..., Business Development, Change Management, Customer Service, Sales Operations, Recruiting, Management, Sales Management, Sales, Customer Experience, Project Planning, CRM, Process Improvement, Customer Satisfaction, Training, Vendor Management, Coaching, Marketing Strategy, Telecommunications, Budgets, Entrepreneurship, Leadership, Team Management
Education
Universitat Oberta de Catalunya 2000 — 2002
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Universidad Rafael Landívar 1990 — 1996
Licentiate degree, Social and Political Science
Reginald Fuller Reginald Fuller's iQor Experience September 2011 - April 2012
Job sales associate at Family Dollar
Industry Retail
Experience
Family Dollar June 2012 - Present
iQor September 2011 - April 2012
tremex termite and pest September 2010 - August 2011
Toys R Us October 2009 - April 2010
Nike July 2006 - May 2007
Skills
Sales, Negotiation, Following Up, Public Speaking, Warehousing, Customer Service, Telecommunications, Pest Control, Termite, Electronics, Time Management, Ethics, Phone Etiquette
Education
Trident Technical College 2010 — 2012
Trident Technical College 2010 — 2012
Family Dollar June 2012 - Present
iQor September 2011 - April 2012
tremex termite and pest September 2010 - August 2011
Toys R Us October 2009 - April 2010
Nike July 2006 - May 2007
Skills
Sales, Negotiation, Following Up, Public Speaking, Warehousing, Customer Service, Telecommunications, Pest Control, Termite, Electronics, Time Management, Ethics, Phone Etiquette
Education
Trident Technical College 2010 — 2012
Trident Technical College 2010 — 2012
Ed Konopka, CPA Ed Konopka, CPA's iQor Experience July 2007 - March 2011
Job Experienced Consultant, Accounting and Finance
Industry Accounting
Experience
Edmund M. Konopka, CPA March 2011 - Present
iQor July 2007 - March 2011
Jefferson Wells December 1999 - June 2007
Unique Golf Concepts of Central Ohio April 2002 - December 2006
Golfahoy.com April 2002 - December 2006
Edmund M. Konopka, CPA June 1997 - December 1999
Borden Services Company January 1995 - June 1997
Borden, Inc. December 1983 - January 1995
Price Waterhouse June 1973 - December 1983
Skills
Financial Reporting, Internal Controls, Mergers, Sarbanes-Oxley Act, Financial Analysis, Accounting, Financial Modeling, Start-ups, Auditing, Forecasting, Tax, Mergers & Acquisitions, Strategic Financial..., Finance, Business Process..., Internal Audit, Managerial Finance, Due Diligence, Consolidation, Cost Accounting, General Ledger, Financial Accounting, Executive Management, Corporate Finance, US GAAP, Cash Management, Financial Statements, Management Consulting, SEC filings, Cash Flow, Account Reconciliation, Accounts Receivable, Corporate Tax, Acquisition Integration, Financial Planning, SEC Filings
Education
The Ohio State University 1968 — 1973
BSBA, Accounting
St. Ignatius High School, Cleveland 1964 — 1968
French Scientific, College Prep
Edmund M. Konopka, CPA March 2011 - Present
iQor July 2007 - March 2011
Jefferson Wells December 1999 - June 2007
Unique Golf Concepts of Central Ohio April 2002 - December 2006
Golfahoy.com April 2002 - December 2006
Edmund M. Konopka, CPA June 1997 - December 1999
Borden Services Company January 1995 - June 1997
Borden, Inc. December 1983 - January 1995
Price Waterhouse June 1973 - December 1983
Skills
Financial Reporting, Internal Controls, Mergers, Sarbanes-Oxley Act, Financial Analysis, Accounting, Financial Modeling, Start-ups, Auditing, Forecasting, Tax, Mergers & Acquisitions, Strategic Financial..., Finance, Business Process..., Internal Audit, Managerial Finance, Due Diligence, Consolidation, Cost Accounting, General Ledger, Financial Accounting, Executive Management, Corporate Finance, US GAAP, Cash Management, Financial Statements, Management Consulting, SEC filings, Cash Flow, Account Reconciliation, Accounts Receivable, Corporate Tax, Acquisition Integration, Financial Planning, SEC Filings
Education
The Ohio State University 1968 — 1973
BSBA, Accounting
St. Ignatius High School, Cleveland 1964 — 1968
French Scientific, College Prep
Aquila Wade Aquila Wade's iQor Experience August 2011 - April 2012
Job Cashier at Circle K
Industry Consumer Services
Experience
Circle K June 2013 - Present
Dollar General June 2013 - November 2013
iQor August 2011 - April 2012
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Data Entry, Customer Retention, Telephone Skills, Technical Support, 10 Key, Outlook, Troubleshooting, Inbound Marketing, Customer Support, Contact Centers, Telemarketing, Call Center Development, Microsoft Office, Phone Etiquette
Education
Trident Technical College 2012 — 2012
R.B Stall High 2007 — 2011
Diploma
Circle K June 2013 - Present
Dollar General June 2013 - November 2013
iQor August 2011 - April 2012
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Data Entry, Customer Retention, Telephone Skills, Technical Support, 10 Key, Outlook, Troubleshooting, Inbound Marketing, Customer Support, Contact Centers, Telemarketing, Call Center Development, Microsoft Office, Phone Etiquette
Education
Trident Technical College 2012 — 2012
R.B Stall High 2007 — 2011
Diploma
Carschena Duce's iQor Experience June 2014 - January 2015
Job Art Student at The Art Institute of Fort Lauderdale
Industry Individual & Family Services
Experience
iQor June 2014 - January 2015
Teleperformance January 2013 - October 2013
Skills
PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Blogging, Sales, Research, Outlook, Typing, Internet, Familial Support System, Family Therapy, Administrative..., Creative Writing, Published Author, Graphic Design, Illustration
Education
The Art Institute of Fort Lauderdale 2014 — 2015
Associate of Science (A.S.), Graphic Design
University of Florida 2007 — 2011
Bachelor of Science (B.S.), Family, Youth & Community Sciences
iQor June 2014 - January 2015
Teleperformance January 2013 - October 2013
Skills
PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Blogging, Sales, Research, Outlook, Typing, Internet, Familial Support System, Family Therapy, Administrative..., Creative Writing, Published Author, Graphic Design, Illustration
Education
The Art Institute of Fort Lauderdale 2014 — 2015
Associate of Science (A.S.), Graphic Design
University of Florida 2007 — 2011
Bachelor of Science (B.S.), Family, Youth & Community Sciences
Carlos Pfeiffer Carlos Pfeiffer's iQor Experience May 2007 - January 2008
Job Financial Services Professional
Industry Executive Office
Experience
The Estée Lauder Companies Inc. June 2014 - Present
Citi July 2013 - June 2014
AIG February 2008 - May 2013
iQor May 2007 - January 2008
Marvel Entertainment June 2005 - April 2007
Atkins Nutritionals, Inc. 2001 - 2005
Sturza's Institutional Research 1995 - 2001
Skills
Business Planning, Strategic Financial..., Financial Analysis, Budgets, Finance, Business Development, Restructuring, Change Management, Management, Executive Management, Divestitures, Leadership, Due Diligence, Strategy, Program Management, Financial Modeling, Mergers & Acquisitions, Risk Management, Financial Services
Education
The Johns Hopkins University
The Estée Lauder Companies Inc. June 2014 - Present
Citi July 2013 - June 2014
AIG February 2008 - May 2013
iQor May 2007 - January 2008
Marvel Entertainment June 2005 - April 2007
Atkins Nutritionals, Inc. 2001 - 2005
Sturza's Institutional Research 1995 - 2001
Skills
Business Planning, Strategic Financial..., Financial Analysis, Budgets, Finance, Business Development, Restructuring, Change Management, Management, Executive Management, Divestitures, Leadership, Due Diligence, Strategy, Program Management, Financial Modeling, Mergers & Acquisitions, Risk Management, Financial Services
Education
The Johns Hopkins University
James (Jim) Peters's iQor Experience 2005 - 2007
Job Chief Operating Officer at Oliphant Financial LLC
Industry Financial Services
Experience
Oliphant Financial LLC June 2009 - Present
Rear Echelon, llc 2003 - Present
Greenwood Walsh Investments LLC 2008 - June 2009
IDT Carmel August 2007 - March 2008
iQor 2005 - 2007
ULQ, llc- Redline Recovery 2002 - 2005
Sitel - NAFS 1996 - 2002
Skills
Start-ups, Risk Management, Process Improvement, Vendor Management, Mergers, Call Center, Credit, Outsourcing, Call Centers, Strategic Planning, CRM, Mergers & Acquisitions, Loans, Finance, Portfolio Management, Financial Analysis, Leadership, Mortgage Lending, Credit Analysis, Relationship Management, Financial Services, Banking, Analysis, Credit Risk, Credit Cards, Executive Management, Sales, Loss Mitigation, Strategic Financial..., Management, Due Diligence, Project Management, Managerial Finance, Skip Tracing, Negotiation, Business Development, Operations Management, Strategy, Forecasting, Debt Management, Account Management, Analytics, Accounts Receivable, BPO, Business Process..., Customer Retention, Financial Risk
Education
Webster University 1989 — 1991
MA, Dual MA- Management & HR
Southern Illinois University, Carbondale 1985 — 1989
BS, Management, Aviation Science
Oliphant Financial LLC June 2009 - Present
Rear Echelon, llc 2003 - Present
Greenwood Walsh Investments LLC 2008 - June 2009
IDT Carmel August 2007 - March 2008
iQor 2005 - 2007
ULQ, llc- Redline Recovery 2002 - 2005
Sitel - NAFS 1996 - 2002
Skills
Start-ups, Risk Management, Process Improvement, Vendor Management, Mergers, Call Center, Credit, Outsourcing, Call Centers, Strategic Planning, CRM, Mergers & Acquisitions, Loans, Finance, Portfolio Management, Financial Analysis, Leadership, Mortgage Lending, Credit Analysis, Relationship Management, Financial Services, Banking, Analysis, Credit Risk, Credit Cards, Executive Management, Sales, Loss Mitigation, Strategic Financial..., Management, Due Diligence, Project Management, Managerial Finance, Skip Tracing, Negotiation, Business Development, Operations Management, Strategy, Forecasting, Debt Management, Account Management, Analytics, Accounts Receivable, BPO, Business Process..., Customer Retention, Financial Risk
Education
Webster University 1989 — 1991
MA, Dual MA- Management & HR
Southern Illinois University, Carbondale 1985 — 1989
BS, Management, Aviation Science
Gloria Hill Gloria Hill's iQor Experience January 2007 - Present
Job Asst. Vice President, Managing Director, Sales Proposal Group
Industry Writing and Editing
Experience
iQor January 2007 - Present
Freelance Copywriter 1998 - 2008
UnitedHealthcare August 2005 - January 2007
Big Lots, Inc 2001 - 2004
GSW Worldwide 2000 - 2001
Young Isaac, Inc. January 2000 - September 2000
GSW 1999 - 2000
The Longaberger Company 1998 - 1999
The Marion Star August 1991 - September 1998
Mt. Carmel Health System 1996 - 1998
Education
The Ohio State University 1970 — 1974
iQor January 2007 - Present
Freelance Copywriter 1998 - 2008
UnitedHealthcare August 2005 - January 2007
Big Lots, Inc 2001 - 2004
GSW Worldwide 2000 - 2001
Young Isaac, Inc. January 2000 - September 2000
GSW 1999 - 2000
The Longaberger Company 1998 - 1999
The Marion Star August 1991 - September 1998
Mt. Carmel Health System 1996 - 1998
Education
The Ohio State University 1970 — 1974
Danna Harris, MBA, MPM's iQor Experience June 2013 - June 2014
Job Educational Consultant at SIRRAH Educates
Industry Education Management
Experience
Texas Health and Human Services Commission September 2015 - Present
SIRRAH Educates June 2015 - Present
ConocoPhillips June 2014 - February 2015
iQor June 2013 - June 2014
Verizon Wireless December 2000 - March 2012
Aetna Insurance September 1999 - June 2000
Skills
Call Center, Telecommunications, Customer Satisfaction, Project Management, Customer Service, Wireless, Team Leadership, Troubleshooting, Management, Account Management, Microsoft Office, Technical Support, Training, Budgets, Access, Process Improvement, Project Planning, Team Building, Leadership, Customer Experience, Operations Management, Vendor Management, Customer Retention, Call Centers, Networking, Process Scheduler, Program Management, Human Resources, Quality Assurance, Analysis, Data Analysis, Time Management, Coaching, Testing, Software Documentation, Teamwork, Employee Training, Employee Benefits, Policy, Performance Management, Employee Relations, Onboarding, Recruiting, Payroll, Leadership Development, Organizational..., Change Management
Education
Keller Graduate School of Management 2010 — 2013
MBA/MPM, Project Management/Human Capital Management (Human Resources)
Devry University 2005 — 2009
BSTM, Project Management
Texas Southern University 1991 — 1996
Biology
Lamar High School 1987 — 1991
Welch Middle School
Texas Health and Human Services Commission September 2015 - Present
SIRRAH Educates June 2015 - Present
ConocoPhillips June 2014 - February 2015
iQor June 2013 - June 2014
Verizon Wireless December 2000 - March 2012
Aetna Insurance September 1999 - June 2000
Skills
Call Center, Telecommunications, Customer Satisfaction, Project Management, Customer Service, Wireless, Team Leadership, Troubleshooting, Management, Account Management, Microsoft Office, Technical Support, Training, Budgets, Access, Process Improvement, Project Planning, Team Building, Leadership, Customer Experience, Operations Management, Vendor Management, Customer Retention, Call Centers, Networking, Process Scheduler, Program Management, Human Resources, Quality Assurance, Analysis, Data Analysis, Time Management, Coaching, Testing, Software Documentation, Teamwork, Employee Training, Employee Benefits, Policy, Performance Management, Employee Relations, Onboarding, Recruiting, Payroll, Leadership Development, Organizational..., Change Management
Education
Keller Graduate School of Management 2010 — 2013
MBA/MPM, Project Management/Human Capital Management (Human Resources)
Devry University 2005 — 2009
BSTM, Project Management
Texas Southern University 1991 — 1996
Biology
Lamar High School 1987 — 1991
Welch Middle School
Jennifer Soule Jennifer Soule's iQor Experience October 2011 - May 2013
Job Contract worker at 3M Safety & Graphics Division providing product application support
Industry Consumer Services
Experience
Adecco Staffing Solutions June 2013 - Present
iQor October 2011 - May 2013
Soule2Soule 2002 - 2012
Merrill Communications September 1997 - September 2002
Skills
Accounts Receivable, Invoicing, Training, Spreadsheets, PowerPoint, Management, Call Centers, Customer Service, BPO, Customer Satisfaction, Insurance, Microsoft Excel
Education
The George Washington University 1986 — 1987
University of Hartford 1984 — 1986
Associate of Arts (A.A.), Economics
Adecco Staffing Solutions June 2013 - Present
iQor October 2011 - May 2013
Soule2Soule 2002 - 2012
Merrill Communications September 1997 - September 2002
Skills
Accounts Receivable, Invoicing, Training, Spreadsheets, PowerPoint, Management, Call Centers, Customer Service, BPO, Customer Satisfaction, Insurance, Microsoft Excel
Education
The George Washington University 1986 — 1987
University of Hartford 1984 — 1986
Associate of Arts (A.A.), Economics
Donald Crosslin Donald Crosslin's iQor Experience June 2013 - November 2014
Job Director, Monitoring Center Operations at Alert Media
Industry Outsourcing/Offshoring
Experience
Alert Media August 2015 - Present
Independent Consultant January 2015 - Present
iQor June 2013 - November 2014
Various Contact Center December 2012 - June 2013
iQor August 2008 - December 2012
Niventi April 2004 - June 2008
HomeLoanCenter.com/LendingTree November 2001 - April 2004
Aspect Communications Software August 2000 - November 2001
Avaya April 1999 - August 2000
Ford Motor Credit Company January 1997 - April 1999
Skills
Workforce Management, Call Center, Inbound Marketing, Operations Management, Customer Experience, Avaya, Customer Satisfaction, Customer Service, Call Centers, Call Center Development, Genesys 8.1, Aspect eWFM, Performance Management, IVR, ACD, Avaya Site..., Avaya CMS, Training, Leadership, Project Management, Project Planning, Customer Retention, Vendor Management, Cross-functional Team..., Process Improvement, Service Delivery, Telecommunications, Contact Centers, Program Management, Quality Assurance, Business Process, Outsourcing, Six Sigma, Integration, Analysis, Forecasting, BPO, PMP, Management, CRM, Team Leadership, Team Building, Coaching, Strategy, Business Process..., Business Analysis, Account Management, Team Management, Strategic Planning, Change Management
Education
Western Governors University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Texas A&M University 1993 — 1995
ENDS, Environmental Design
Alert Media August 2015 - Present
Independent Consultant January 2015 - Present
iQor June 2013 - November 2014
Various Contact Center December 2012 - June 2013
iQor August 2008 - December 2012
Niventi April 2004 - June 2008
HomeLoanCenter.com/LendingTree November 2001 - April 2004
Aspect Communications Software August 2000 - November 2001
Avaya April 1999 - August 2000
Ford Motor Credit Company January 1997 - April 1999
Skills
Workforce Management, Call Center, Inbound Marketing, Operations Management, Customer Experience, Avaya, Customer Satisfaction, Customer Service, Call Centers, Call Center Development, Genesys 8.1, Aspect eWFM, Performance Management, IVR, ACD, Avaya Site..., Avaya CMS, Training, Leadership, Project Management, Project Planning, Customer Retention, Vendor Management, Cross-functional Team..., Process Improvement, Service Delivery, Telecommunications, Contact Centers, Program Management, Quality Assurance, Business Process, Outsourcing, Six Sigma, Integration, Analysis, Forecasting, BPO, PMP, Management, CRM, Team Leadership, Team Building, Coaching, Strategy, Business Process..., Business Analysis, Account Management, Team Management, Strategic Planning, Change Management
Education
Western Governors University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Texas A&M University 1993 — 1995
ENDS, Environmental Design
Abhineet Jaiswal's iQor Experience January 2013 - October 2014
Job Technical Recruiter
Industry Information Technology and Services
Experience
Mindlance November 2014 - Present
iQor January 2013 - October 2014
Skills
Team Management, Management, IT Recruitment, Talent Acquisition, Applicant Tracking..., Staffing Services, Benefits Negotiation, Contract Recruitment, Vendor Management, Human Resources, Technical Recruiting
Education
SRM University 2008 — 2012
Bachelor of Technology (B.Tech.), Information Technology
Mindlance November 2014 - Present
iQor January 2013 - October 2014
Skills
Team Management, Management, IT Recruitment, Talent Acquisition, Applicant Tracking..., Staffing Services, Benefits Negotiation, Contract Recruitment, Vendor Management, Human Resources, Technical Recruiting
Education
SRM University 2008 — 2012
Bachelor of Technology (B.Tech.), Information Technology
Elizabeth Roll's iQor Experience June 2015 - Present
Job Debt Consultant At Allied Interstate
Industry Financial Services
Experience
iQor June 2015 - Present
Transworld Systems June 2013 - June 2015
Bravo Pizza and Grill October 2011 - January 2012
Jake's Wayback Burgers 2012 - 2012
Domino's Pizza July 2008 - April 2011
Skills
Management, PowerPoint, Microsoft Excel, Microsoft Word, Organized Multi-tasker, Facebook, Team Leadership, Highly detail oriented, Microsoft Office, Leadership, Work Independently with..., Knowledge-hungry Learner, Chinese history, Chinese culture, Google Docs, Gmail, Windows Media Player, Audacity, Windows Live Movie Maker, LexisNexis, CBC Credit Bureau..., FACS, Teamwork
Education
State University of New York at Buffalo 2010 — 2013
International Studies (Regional focus: Asia), minor in Economics, Magna Cum Laude, International/Global Studies, 3.6/4.0
iQor June 2015 - Present
Transworld Systems June 2013 - June 2015
Bravo Pizza and Grill October 2011 - January 2012
Jake's Wayback Burgers 2012 - 2012
Domino's Pizza July 2008 - April 2011
Skills
Management, PowerPoint, Microsoft Excel, Microsoft Word, Organized Multi-tasker, Facebook, Team Leadership, Highly detail oriented, Microsoft Office, Leadership, Work Independently with..., Knowledge-hungry Learner, Chinese history, Chinese culture, Google Docs, Gmail, Windows Media Player, Audacity, Windows Live Movie Maker, LexisNexis, CBC Credit Bureau..., FACS, Teamwork
Education
State University of New York at Buffalo 2010 — 2013
International Studies (Regional focus: Asia), minor in Economics, Magna Cum Laude, International/Global Studies, 3.6/4.0
Julian West Julian West's iQor Experience February 2012 - January 2013
Job Sales Executive, Marriott Frenchman's Cove Resort
Industry Real Estate
Experience
Marriott Vacations Worldwide Corporation February 2014 - Present
Marriott Vacations Worldwide Corporation February 2014 - Present
Marriott Vacation Club International January 2013 - February 2014
iQor February 2012 - January 2013
DMS Printing & Promotions December 2011 - January 2013
Management Recruiters of Charleston January 2011 - January 2012
WareOnEarth Communications, Inc. August 2010 - October 2010
JK Harris & Company April 2009 - June 2010
Wells Fargo Financial 2007 - 2007
Perth Acquisitions Inc 2005 - 2007
Skills
Logistics Management, Military Leadership, Interview Coaching, Career Advancement, Customer Service, Team Building, Job Coaching, Career Development, Coaching, Account Management, CRM, Call Centers, Customer Satisfaction, Financial Analysis, Employee Training, Hiring, Leadership, Leadership Development, Logistics, Management, Military, New Business Development, Operations Management, Organizational..., Process Improvement, Project Management, Public Speaking, Sales, Sales Management, Software Documentation, Strategic Planning, Team Leadership, Team Management, Time Management, Training, Business Development, Performance Management, Recruiting
Education
The Citadel 2001 — 2005
Bachelor of Science, Health Sciences
Marriott Vacations Worldwide Corporation February 2014 - Present
Marriott Vacations Worldwide Corporation February 2014 - Present
Marriott Vacation Club International January 2013 - February 2014
iQor February 2012 - January 2013
DMS Printing & Promotions December 2011 - January 2013
Management Recruiters of Charleston January 2011 - January 2012
WareOnEarth Communications, Inc. August 2010 - October 2010
JK Harris & Company April 2009 - June 2010
Wells Fargo Financial 2007 - 2007
Perth Acquisitions Inc 2005 - 2007
Skills
Logistics Management, Military Leadership, Interview Coaching, Career Advancement, Customer Service, Team Building, Job Coaching, Career Development, Coaching, Account Management, CRM, Call Centers, Customer Satisfaction, Financial Analysis, Employee Training, Hiring, Leadership, Leadership Development, Logistics, Management, Military, New Business Development, Operations Management, Organizational..., Process Improvement, Project Management, Public Speaking, Sales, Sales Management, Software Documentation, Strategic Planning, Team Leadership, Team Management, Time Management, Training, Business Development, Performance Management, Recruiting
Education
The Citadel 2001 — 2005
Bachelor of Science, Health Sciences
Angela Rhoades's iQor Experience November 2014 - March 2015
Job AT&T, CNA, Wearhouse
Industry Computer Networking
Experience
Omnicare Inc. April 2015 - Present
Iqor November 2014 - March 2015
Premiere Homecare March 2013 - November 2014
AT&T September 2002 - March 2013
Skills
Telecommunications, Customer Service, Microsoft Office, Wireless, Leadership, Sales, Management
Education
ITT Technical Institute 2000 — 2000
Technical License, Certified Nurse Assistant
University of Louisville 1996 — 1998
Nursing
Omnicare Inc. April 2015 - Present
Iqor November 2014 - March 2015
Premiere Homecare March 2013 - November 2014
AT&T September 2002 - March 2013
Skills
Telecommunications, Customer Service, Microsoft Office, Wireless, Leadership, Sales, Management
Education
ITT Technical Institute 2000 — 2000
Technical License, Certified Nurse Assistant
University of Louisville 1996 — 1998
Nursing
Alexander Saldarriaga's iQor Experience December 2007 - April 2008
Job Multilingual Debt Counselor
Industry Banking
Experience
ConServe September 2011 - Present
Bank of America September 2010 - August 2011
Bank of America May 2008 - September 2010
iQor December 2007 - April 2008
Skills
Debt resolution, Analysis, Credit Cards, Loans, Management, Spanish, Negotiation, Finance, Public Speaking
Education
University at Buffalo 2015 — 2017
Master of Education (M.Ed.), Teaching English as a Second or Foreign Language/ESL Language Instructor
University at Buffalo 2003 — 2007
International Relations, International Relations
ConServe September 2011 - Present
Bank of America September 2010 - August 2011
Bank of America May 2008 - September 2010
iQor December 2007 - April 2008
Skills
Debt resolution, Analysis, Credit Cards, Loans, Management, Spanish, Negotiation, Finance, Public Speaking
Education
University at Buffalo 2015 — 2017
Master of Education (M.Ed.), Teaching English as a Second or Foreign Language/ESL Language Instructor
University at Buffalo 2003 — 2007
International Relations, International Relations
Cathi Goldie Cathi Goldie's iQor Experience February 2002 - September 2007
Job Franklin University
Industry Higher Education
Experience
Franklin University July 2015 - Present
Central Ohio Technical College and Ohio State University July 2011 - July 2015
Ohio State University September 2007 - June 2011
IQOR February 2002 - September 2007
Risk Management Alternatives March 1997 - February 2001
Skills
Crystal Reports, SQL, XML, Microsoft SQL Server, Visual Basic, .NET, Business Objects, Business Analysis, Process Analysis, Datatel, Business Intelligence, HTML, Web Development, Project Management, Databases, Software Project..., SDLC, ASP, Visual Studio, ASP.NET, VB.NET, Visio, Access, Database Design, Software Documentation, Software Development, Requirements Analysis, Programming, Process Improvement
Education
The Ohio State University 1993 — 1998
Associate, Engineering/Computer Science, 3.9
Central Ohio Technical College 1997 — 1997
Programming coursework, 4.0
Franklin University July 2015 - Present
Central Ohio Technical College and Ohio State University July 2011 - July 2015
Ohio State University September 2007 - June 2011
IQOR February 2002 - September 2007
Risk Management Alternatives March 1997 - February 2001
Skills
Crystal Reports, SQL, XML, Microsoft SQL Server, Visual Basic, .NET, Business Objects, Business Analysis, Process Analysis, Datatel, Business Intelligence, HTML, Web Development, Project Management, Databases, Software Project..., SDLC, ASP, Visual Studio, ASP.NET, VB.NET, Visio, Access, Database Design, Software Documentation, Software Development, Requirements Analysis, Programming, Process Improvement
Education
The Ohio State University 1993 — 1998
Associate, Engineering/Computer Science, 3.9
Central Ohio Technical College 1997 — 1997
Programming coursework, 4.0
Yafim Dorfman Yafim Dorfman's iQor Experience March 2013 - December 2013
Job Financial Advisor at Expert Global Solutions
Industry Security and Investigations
Experience
Expert Global Solutions March 2015 - July 2015
inSync Staffing (Fiserv) June 2014 - July 2014
iQor March 2013 - December 2013
The Eurasia Center June 2012 - July 2012
Contemporary Services Corporation - CSC September 2010 - October 2011
Skills
Research, Public Speaking, PowerPoint, Time Management, Microsoft Office, Public Relations, Microsoft Excel, Facebook, Customer Service, International Relations, Event Management, Russian, Hebrew, Political Science, Critical Thinking, Photoshop, Project Management, Organization, Translation, Interpretation, International Relations..., Crowd Control, Account Management, CRM, Teamwork, Training, Quicken, QuickBooks, Learning Quickly, Outlook, Data Entry, Social Networking, Social Media, Microsoft Word, Communication, Nonprofits, Problem Solving, Community Outreach, Sales, Financial Analysis, Medical Billing, HIPAA
Education
State University of New York College at Fredonia 2008 — 2012
Bachelor of Science (B.S.), Political Science/International Studies/Russian Studies
Kenmore West Senior High School 2006 — 2008
Advanced Regents Diploma, Honors/Regents High School/Secondary Diploma Program
Expert Global Solutions March 2015 - July 2015
inSync Staffing (Fiserv) June 2014 - July 2014
iQor March 2013 - December 2013
The Eurasia Center June 2012 - July 2012
Contemporary Services Corporation - CSC September 2010 - October 2011
Skills
Research, Public Speaking, PowerPoint, Time Management, Microsoft Office, Public Relations, Microsoft Excel, Facebook, Customer Service, International Relations, Event Management, Russian, Hebrew, Political Science, Critical Thinking, Photoshop, Project Management, Organization, Translation, Interpretation, International Relations..., Crowd Control, Account Management, CRM, Teamwork, Training, Quicken, QuickBooks, Learning Quickly, Outlook, Data Entry, Social Networking, Social Media, Microsoft Word, Communication, Nonprofits, Problem Solving, Community Outreach, Sales, Financial Analysis, Medical Billing, HIPAA
Education
State University of New York College at Fredonia 2008 — 2012
Bachelor of Science (B.S.), Political Science/International Studies/Russian Studies
Kenmore West Senior High School 2006 — 2008
Advanced Regents Diploma, Honors/Regents High School/Secondary Diploma Program
Nathan kosof Nathan kosof's iQor Experience August 2012 - May 2014
Job Collector at GC Services
Industry Financial Services
Experience
Alliance Data Retail Services June 2014 - February 2015
iQor August 2012 - May 2014
GC Services October 2011 - August 2012
NCO financial January 2007 - October 2011
Skills
Credit, Loss Mitigation, FDCPA, Call Center, Credit Cards, Skip Tracing, Credit Analysis, Loans, Mortgage Lending, Debt Management, Financial Services, Credit Risk, Payments, Mortgage Underwriting, Accounts Receivable, Consumer Lending, Mortgage Servicing
Education
westerville south high 1996 — 2000
High School Diploma, General Studies
The Ohio State University
Alliance Data Retail Services June 2014 - February 2015
iQor August 2012 - May 2014
GC Services October 2011 - August 2012
NCO financial January 2007 - October 2011
Skills
Credit, Loss Mitigation, FDCPA, Call Center, Credit Cards, Skip Tracing, Credit Analysis, Loans, Mortgage Lending, Debt Management, Financial Services, Credit Risk, Payments, Mortgage Underwriting, Accounts Receivable, Consumer Lending, Mortgage Servicing
Education
westerville south high 1996 — 2000
High School Diploma, General Studies
The Ohio State University
Darrell Jones Darrell Jones's iQor Experience December 2014 - Present
Job Global BPO Business Development Executive
Industry Outsourcing/Offshoring
Experience
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
iQor December 2014 - Present
Sitel July 2013 - December 2014
Stream Global Services December 2007 - June 2013
Bell Industries, Inc. November 2005 - December 2007
Convergys Corporation November 2004 - November 2005
NCO Group, Inc. December 1998 - November 2004
NEC America, Inc. 1991 - 1998
Skills
BPO, Call Center, Outsourcing, Contact Centers, Customer Experience, CRM, Business Development, Telemarketing, Customer Satisfaction, Strategic Partnerships, Offshoring, Solution Selling, Telecommunications, Call Centers, Process Improvement, Team Management, Operations Management, Vendor Management, Service Delivery, Management
Education
Texas State University-San Marcos 1980 — 1984
Bachelor of Business Administration (BBA), Marketing
Omar Posada Omar Posada's iQor Experience October 2014 - Present
Job Site Quality Manager at iQor
Industry Outsourcing/Offshoring
Experience
iQor October 2014 - Present
Jabil Global Services August 2010 - October 2014
Teleplan International July 2005 - August 2010
Skills
Quality Assurance, Six Sigma, Quality Management, Lean Manufacturing, Continuous Improvement, Manufacturing, Root Cause Analysis, Testing, ISO, FMEA, Value Stream Mapping, Kaizen, SPC, 5S, Process Improvement, Cross-functional Team..., DMAIC, Electronics, Engineering, Supply Chain Management, Process Engineering, PFMEA, ISO 9000, TL9000, Quality Control
Education
Universidad Autonoma de Tamaulipas 1997 — 2001
Computer Administration, Quality Assurance
Universidad Autónoma de Tamaulipas 1997 — 2001
Bachelor's Degree, Computer/Information Technology Administration and Management
iQor October 2014 - Present
Jabil Global Services August 2010 - October 2014
Teleplan International July 2005 - August 2010
Skills
Quality Assurance, Six Sigma, Quality Management, Lean Manufacturing, Continuous Improvement, Manufacturing, Root Cause Analysis, Testing, ISO, FMEA, Value Stream Mapping, Kaizen, SPC, 5S, Process Improvement, Cross-functional Team..., DMAIC, Electronics, Engineering, Supply Chain Management, Process Engineering, PFMEA, ISO 9000, TL9000, Quality Control
Education
Universidad Autonoma de Tamaulipas 1997 — 2001
Computer Administration, Quality Assurance
Universidad Autónoma de Tamaulipas 1997 — 2001
Bachelor's Degree, Computer/Information Technology Administration and Management
Jenn Maddox's iQor Experience June 2015 - Present
Job AVP Finance Travel at iQor
Industry Hospitality
Experience
iQor June 2015 - Present
Hyatt Regency Clearwater Beach Resort & Spa July 2014 - June 2015
Dragonfly Robata Grill & Sushi September 2012 - January 2014
Walt Disney World September 2011 - January 2014
National Cheerleaders Association May 2009 - January 2014
Skills
Hospitality, Customer Service, Hospitality Management, Social Networking, Entertainment, Social Media, Social Media Marketing, Event Management, Event Planning, Hospitality Industry, Food & Beverage, Public Relations, Marketing, Facebook, Travel, Business Travel, Leisure Travel, Tourism
Education
University of Central Florida 2011 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Louisville 2010 — 2011
iQor June 2015 - Present
Hyatt Regency Clearwater Beach Resort & Spa July 2014 - June 2015
Dragonfly Robata Grill & Sushi September 2012 - January 2014
Walt Disney World September 2011 - January 2014
National Cheerleaders Association May 2009 - January 2014
Skills
Hospitality, Customer Service, Hospitality Management, Social Networking, Entertainment, Social Media, Social Media Marketing, Event Management, Event Planning, Hospitality Industry, Food & Beverage, Public Relations, Marketing, Facebook, Travel, Business Travel, Leisure Travel, Tourism
Education
University of Central Florida 2011 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Louisville 2010 — 2011
Alexandra Gore's iQor Experience August 2008 - September 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
Call Experts October 2011 - Present
iQor August 2008 - September 2011
Harris Teeter December 2007 - June 2009
Skills
Customer Service, Material Handling, Customer Satisfaction, People Skills, People-oriented, Hard Working, Reliable, Social Responsibility, Clear Speaker
Education
R.B. Stall high School 2008 — 2010
Diploma, Business, 3.0
Trident Technical College
Call Experts October 2011 - Present
iQor August 2008 - September 2011
Harris Teeter December 2007 - June 2009
Skills
Customer Service, Material Handling, Customer Satisfaction, People Skills, People-oriented, Hard Working, Reliable, Social Responsibility, Clear Speaker
Education
R.B. Stall high School 2008 — 2010
Diploma, Business, 3.0
Trident Technical College
Scott Locke Scott Locke's iQor Experience 2008 - March 2012
Job Training Specialist at Move, Inc
Industry Education Management
Experience
Move, Inc June 2015 - Present
QBE March 2012 - May 2015
IQor 2008 - March 2012
GMAC Insurance May 2006 - June 2008
Home Depot 2004 - 2006
Skills
Call Center, Quality Control, Employee Relations, Organizational..., Leadership Development, Training, Performance Management, Call Centers, Technical Training, Leadership, Training Delivery, Employee Training, Time Management, Management, Teamwork, Employee Engagement, Coaching, Recruiting, Human Resources, Process Improvement, Interviews, Talent Management, Team Building
Education
Truman State University 1982 — 1987
B.S. in Education, Elementary Education Pre K-8, Life Certification for grades Pre K-8 in the state of Missouri
Burlington High School. 1979 — 1982
High School Deploma
Move, Inc June 2015 - Present
QBE March 2012 - May 2015
IQor 2008 - March 2012
GMAC Insurance May 2006 - June 2008
Home Depot 2004 - 2006
Skills
Call Center, Quality Control, Employee Relations, Organizational..., Leadership Development, Training, Performance Management, Call Centers, Technical Training, Leadership, Training Delivery, Employee Training, Time Management, Management, Teamwork, Employee Engagement, Coaching, Recruiting, Human Resources, Process Improvement, Interviews, Talent Management, Team Building
Education
Truman State University 1982 — 1987
B.S. in Education, Elementary Education Pre K-8, Life Certification for grades Pre K-8 in the state of Missouri
Burlington High School. 1979 — 1982
High School Deploma
Chris Pruitt Chris Pruitt's iQor Experience September 2014 - Present
Job Experienced executive with a specialization in financial services, information security and corporate growth.
Industry Financial Services
Experience
iQor September 2014 - Present
RGS Financial, Inc. March 2014 - July 2014
RGS Financial, Inc. February 2009 - March 2014
RGS Financial, Inc. January 2007 - February 2009
RGS Financial, Inc. November 2005 - January 2007
Global Acceptance Credit Corportaion May 2004 - November 2005
Collection Company of America February 2004 - May 2004
Collection Company of America January 2002 - February 2004
Collection Company of America July 2001 - January 2002
Rent A Center February 1999 - July 2001
Skills
Electronic Payment..., FCRA, Cash, Call Centers, Skip Tracing, Leadership, Credit, Debt Settlement, FDCPA, Predictive Dialers, Accounts Receivable, Accounts Payable, Financial Modeling, Financial Analysis, Business Modeling, Business Analysis, Vendor Management, Business Intelligence, PCI DSS, Project Management, Debt Management, Credit Cards, Credit Analysis, Financial Services, Insurance, Loss Mitigation, Credit Risk, Risk Management, Loans, Banking, Portfolio Management, Payments, Third Party Collections, Loan Servicing, Mortgage Servicing, Finance, Executive Management, Process Improvement, Financial Risk, Collection Strategy, Recoveries, Consumer Debt, Analysis, Outsourcing, Relationship Management
Education
Tarrant County Junior College 1994 — 1996
The University of Texas at Arlington 1990 — 1992
iQor September 2014 - Present
RGS Financial, Inc. March 2014 - July 2014
RGS Financial, Inc. February 2009 - March 2014
RGS Financial, Inc. January 2007 - February 2009
RGS Financial, Inc. November 2005 - January 2007
Global Acceptance Credit Corportaion May 2004 - November 2005
Collection Company of America February 2004 - May 2004
Collection Company of America January 2002 - February 2004
Collection Company of America July 2001 - January 2002
Rent A Center February 1999 - July 2001
Skills
Electronic Payment..., FCRA, Cash, Call Centers, Skip Tracing, Leadership, Credit, Debt Settlement, FDCPA, Predictive Dialers, Accounts Receivable, Accounts Payable, Financial Modeling, Financial Analysis, Business Modeling, Business Analysis, Vendor Management, Business Intelligence, PCI DSS, Project Management, Debt Management, Credit Cards, Credit Analysis, Financial Services, Insurance, Loss Mitigation, Credit Risk, Risk Management, Loans, Banking, Portfolio Management, Payments, Third Party Collections, Loan Servicing, Mortgage Servicing, Finance, Executive Management, Process Improvement, Financial Risk, Collection Strategy, Recoveries, Consumer Debt, Analysis, Outsourcing, Relationship Management
Education
Tarrant County Junior College 1994 — 1996
The University of Texas at Arlington 1990 — 1992
Cynthia Muller Cynthia Muller's iQor Experience December 2005 - August 2007
Job Sr Director Vendor Management at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable April 2014 - Present
Comcast August 2011 - April 2014
Comcast Cable May 2008 - August 2011
Wal-Mart.Com September 2007 - May 2008
iQor December 2005 - August 2007
Skills
Customer Service, Call Centers, Vendor Management, Training, Team Building, Coaching, Leadership, Customer Satisfaction, VoIP, Customer Experience, Performance Management, Team Leadership, Telecommunications, Customer Retention, Process Improvement, Management, Cross-functional Team..., Workforce Management
Education
The University of Southern Mississippi 1984 — 1986
Bachelor of Science (BS), Elementary Education and Teaching
Comcast Cable April 2014 - Present
Comcast August 2011 - April 2014
Comcast Cable May 2008 - August 2011
Wal-Mart.Com September 2007 - May 2008
iQor December 2005 - August 2007
Skills
Customer Service, Call Centers, Vendor Management, Training, Team Building, Coaching, Leadership, Customer Satisfaction, VoIP, Customer Experience, Performance Management, Team Leadership, Telecommunications, Customer Retention, Process Improvement, Management, Cross-functional Team..., Workforce Management
Education
The University of Southern Mississippi 1984 — 1986
Bachelor of Science (BS), Elementary Education and Teaching
Estenna Markham Estenna Markham's iQor Experience July 2014 - December 2014
Job Work Study at ITT Technical Institute
Industry Electrical/Electronic Manufacturing
Experience
Regenersis May 2015 - Present
Nerium International July 2013 - Present
ITT Technical Institute April 2015 - May 2015
iQor July 2014 - December 2014
Multipractice Clinic, Inc. October 2011 - May 2013
Multipractice Clinic, Inc. October 2007 - May 2013
Multipractice Clinic, Inc. March 1999 - October 2007
Multipractice Clinic, Inc. September 1998 - March 1999
Skills
Windows Server, Disaster Recovery, Active Directory, SQL, Microsoft SQL Server, ITIL, Integration, Security, Operating Systems, Team Building, Windows, Leadership, Training, Management, Project Planning, Networking, Network Administration, Team Leadership, Software Installation, Access, Information Technology, EHR, Unix, IT Management, Wireless Networking, Help Desk Support, Process Improvement, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Project Management, Strategic Planning, Troubleshooting, PowerPoint, Sales, Testing, Recruiting, Social Media, Program Management, Research
Education
ITT Technical Institute 2013 — 2015
Associate's Degree, Electrical Engineering Technologies/Technicians, 3.7 GPA
Southwest Mississippi Community College 1993 — 1994
Associate's degree, Computer Programming Technology
Copiah-Lincoln Community College 1992 — 1993
None, Basic Computer Skills
Regenersis May 2015 - Present
Nerium International July 2013 - Present
ITT Technical Institute April 2015 - May 2015
iQor July 2014 - December 2014
Multipractice Clinic, Inc. October 2011 - May 2013
Multipractice Clinic, Inc. October 2007 - May 2013
Multipractice Clinic, Inc. March 1999 - October 2007
Multipractice Clinic, Inc. September 1998 - March 1999
Skills
Windows Server, Disaster Recovery, Active Directory, SQL, Microsoft SQL Server, ITIL, Integration, Security, Operating Systems, Team Building, Windows, Leadership, Training, Management, Project Planning, Networking, Network Administration, Team Leadership, Software Installation, Access, Information Technology, EHR, Unix, IT Management, Wireless Networking, Help Desk Support, Process Improvement, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Project Management, Strategic Planning, Troubleshooting, PowerPoint, Sales, Testing, Recruiting, Social Media, Program Management, Research
Education
ITT Technical Institute 2013 — 2015
Associate's Degree, Electrical Engineering Technologies/Technicians, 3.7 GPA
Southwest Mississippi Community College 1993 — 1994
Associate's degree, Computer Programming Technology
Copiah-Lincoln Community College 1992 — 1993
None, Basic Computer Skills
Anand Venkatramani Anand Venkatramani's iQor Experience September 2010 - October 2011
Job Technical Product Manager | Development Manager | Financial Services | Data Analytics
Industry Financial Services
Experience
KPMG 2014 - Present
Pentagram Software Inc 2013 - 2014
TIAA-CREF November 2011 - November 2012
iQor September 2010 - October 2011
Morgan Stanley 2005 - September 2010
Ernst & Young 2005 - 2005
Chubb Insurance 2005 - 2005
Deutsche Asset Management 2004 - 2005
Countrywide 2004 - 2004
E-470 Public Highway Authority 2004 - 2004
Skills
Enterprise Software, Business Analytics, Data Analytics, Enterprise Architecture, Digital Marketing, Statistical Data..., Data Visualization, IT Strategy, Financial Services, Business Intelligence, Machine Learning, Business Analysis, Cloud Computing, Requirements Analysis, Project Management, Data Warehousing, Agile Methodologies, Business Development, Program Management, Project Portfolio..., SOA, Software Project..., Vendor Management, PMO, Integration, Solution Architecture, IT Management, Governance, .NET, C#, Strategy, Management, SDLC, Agile Project Management, Scrum, Software Development, Consulting, Leadership, Analysis, Product Management, Cross-functional Team...
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (M.B.A.), Business/Data Analytics and Digital Marketing
State University of New York at Stony Brook 2000 — 2001
Master's Degree, Computer Science
Visvesvaraya National Institute of Technology 1995 — 1999
Bachelor's Degree, Computer Science
KPMG 2014 - Present
Pentagram Software Inc 2013 - 2014
TIAA-CREF November 2011 - November 2012
iQor September 2010 - October 2011
Morgan Stanley 2005 - September 2010
Ernst & Young 2005 - 2005
Chubb Insurance 2005 - 2005
Deutsche Asset Management 2004 - 2005
Countrywide 2004 - 2004
E-470 Public Highway Authority 2004 - 2004
Skills
Enterprise Software, Business Analytics, Data Analytics, Enterprise Architecture, Digital Marketing, Statistical Data..., Data Visualization, IT Strategy, Financial Services, Business Intelligence, Machine Learning, Business Analysis, Cloud Computing, Requirements Analysis, Project Management, Data Warehousing, Agile Methodologies, Business Development, Program Management, Project Portfolio..., SOA, Software Project..., Vendor Management, PMO, Integration, Solution Architecture, IT Management, Governance, .NET, C#, Strategy, Management, SDLC, Agile Project Management, Scrum, Software Development, Consulting, Leadership, Analysis, Product Management, Cross-functional Team...
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (M.B.A.), Business/Data Analytics and Digital Marketing
State University of New York at Stony Brook 2000 — 2001
Master's Degree, Computer Science
Visvesvaraya National Institute of Technology 1995 — 1999
Bachelor's Degree, Computer Science
Vinh Ho's iQor Experience June 2009 - December 2010
Job Finance Leader | FP&A. Pricing. Biz Ops.
Industry Internet
Experience
PayPal April 2013 - Present
New York Life Insurance Company January 2011 - March 2013
iQor June 2009 - December 2010
Moody's January 2007 - May 2008
American Express June 2006 - January 2007
GE Money May 2005 - June 2006
GE Insurance January 2003 - April 2005
GE Financial Assurance September 2000 - December 2002
GE Capital January 1998 - September 2000
Skills
Financial Analysis, Strategy, Risk Management, Financial Modeling, Management, Business Analysis, Analysis, Finance, Corporate Finance, Financial Reporting, Strategic Financial..., Business Development, Analytics, Project Management, Financial Services, Leadership, Team Leadership, Operations Management, Mergers & Acquisitions, Process Improvement, Six Sigma, Pricing, People Management, FinTech, Wealth Management..., Payments, Accounting, Revenue Forecasting, Financial Planning, Insurance, Business Operations, Workforce Planning, Longview, SAP
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (M.B.A.)
The Ohio State University - The Max M. Fisher College of Business
Bachelor's Degree, Finance
PayPal April 2013 - Present
New York Life Insurance Company January 2011 - March 2013
iQor June 2009 - December 2010
Moody's January 2007 - May 2008
American Express June 2006 - January 2007
GE Money May 2005 - June 2006
GE Insurance January 2003 - April 2005
GE Financial Assurance September 2000 - December 2002
GE Capital January 1998 - September 2000
Skills
Financial Analysis, Strategy, Risk Management, Financial Modeling, Management, Business Analysis, Analysis, Finance, Corporate Finance, Financial Reporting, Strategic Financial..., Business Development, Analytics, Project Management, Financial Services, Leadership, Team Leadership, Operations Management, Mergers & Acquisitions, Process Improvement, Six Sigma, Pricing, People Management, FinTech, Wealth Management..., Payments, Accounting, Revenue Forecasting, Financial Planning, Insurance, Business Operations, Workforce Planning, Longview, SAP
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (M.B.A.)
The Ohio State University - The Max M. Fisher College of Business
Bachelor's Degree, Finance
John D. Moody's iQor Experience December 2005 - March 2009
Job Regional Sales Manager at Reliant Capital Solutions
Industry Financial Services
Experience
Reliant Capital Solutions March 2009 - Present
iQor December 2005 - March 2009
O.S.I. Education Services, Inc. April 2002 - November 2005
Skills
Credit, Customer Service, Sales, Account Management, Call Centers, Strategic Planning, Leadership, Team Building, Process Improvement, Management
Education
The Ohio State University 2000 — 2004
Reliant Capital Solutions March 2009 - Present
iQor December 2005 - March 2009
O.S.I. Education Services, Inc. April 2002 - November 2005
Skills
Credit, Customer Service, Sales, Account Management, Call Centers, Strategic Planning, Leadership, Team Building, Process Improvement, Management
Education
The Ohio State University 2000 — 2004
Rosa Castro-Rosario's iQor Experience August 2011 - September 2015
Job Force Desk Supervisor at íQor
Industry Outsourcing/Offshoring
Experience
Sunshine Health September 2015 - Present
iQor August 2011 - September 2015
Walgreens February 2009 - September 2011
Walgreens 2009 - 2010
Hewitt Associates January 1998 - February 2008
TIAA-CREF 2008 - 2008
Skills
Time Management, Process Improvement, Performance Management, Call Centers, Operations Management, Call Center, Customer Service, Workforce Management, Analytics, Outsourcing, Customer Satisfaction, Vendor Management
Education
University of Puerto Rico
Bachelor of Arts, Labor Relations
Sunshine Health September 2015 - Present
iQor August 2011 - September 2015
Walgreens February 2009 - September 2011
Walgreens 2009 - 2010
Hewitt Associates January 1998 - February 2008
TIAA-CREF 2008 - 2008
Skills
Time Management, Process Improvement, Performance Management, Call Centers, Operations Management, Call Center, Customer Service, Workforce Management, Analytics, Outsourcing, Customer Satisfaction, Vendor Management
Education
University of Puerto Rico
Bachelor of Arts, Labor Relations
Kurt Chaney's iQor Experience November 2005 - September 2007
Job Freelance Media Specialist
Industry Media Production
Experience
Chaney Digital Imaging November 2007 - Present
IQor November 2005 - September 2007
National Revenue Corporation January 2002 - December 2003
Education
The Ohio State University 2000 — 2001
Chaney Digital Imaging November 2007 - Present
IQor November 2005 - September 2007
National Revenue Corporation January 2002 - December 2003
Education
The Ohio State University 2000 — 2001
Jason Hamer's iQor Experience April 2013 - Present
Job Samsung Mobile Technical Advisor at iQor
Industry Telecommunications
Experience
iQor April 2013 - Present
Education
Trinity University 1990 — 1994
iQor April 2013 - Present
Education
Trinity University 1990 — 1994
Jim Osterberg's iQor Experience 1990 - 1994
Job Dynamic Leader Innovative Strategist Change Champion
Industry Financial Services
Experience
CFMOTO March 2015 - Present
Eaton Corporation June 2008 - January 2015
Pinnacle Financial Group 2004 - 2008
Thomson Reuters 1999 - 2004
Phoenix Resource Group 1998 - 1999
Target 1994 - 1998
iQor 1990 - 1994
Skills
Leadership, Strategy, Call Centers, Vendor Management, Credit, Financial Analysis, Operations Management, Management, Forecasting, Risk Management, Finance, Sales Management, Team Building, Business Process..., CRM, Outsourcing, Team Leadership, Cross-functional Team..., Accounts Receivable, Retail, Problem Solving, Analysis, Call Center, Compliance
Education
The University of South Dakota
B.A.
CFMOTO March 2015 - Present
Eaton Corporation June 2008 - January 2015
Pinnacle Financial Group 2004 - 2008
Thomson Reuters 1999 - 2004
Phoenix Resource Group 1998 - 1999
Target 1994 - 1998
iQor 1990 - 1994
Skills
Leadership, Strategy, Call Centers, Vendor Management, Credit, Financial Analysis, Operations Management, Management, Forecasting, Risk Management, Finance, Sales Management, Team Building, Business Process..., CRM, Outsourcing, Team Leadership, Cross-functional Team..., Accounts Receivable, Retail, Problem Solving, Analysis, Call Center, Compliance
Education
The University of South Dakota
B.A.
Patrick McKay's iQor Experience 2008 - 2010
Job Customer Outreach Manager
Industry Biotechnology
Experience
New England Peptide 2011 - Present
iQor 2008 - 2010
SunCom Wireless 2002 - 2008
Cingular Wireless 1997 - 2002
New England Serum Co. 1995 - 1997
Allmerica Financial - 440 Financial Group 1990 - 1995
Skills
Customer Experience, Management, Call Center, Leadership, Customer Retention, Project Management, Direct Sales, Sales Management, Customer Satisfaction, Call Centers, Sales, Telecommunications, Inside Sales, Mass Spectrometry, HPLC, LC-MS, Peptide Synthesis, Customer Service, Google Adwords, Email Marketing, Salesforce.com, Sales Operations, Telemarketing, Sales Process, B2B, CRM, Wireless, Cold Calling, Account Management, Selling
Education
Springfield College 1984 — 1988
Bachelor of Arts, English/Business
New England Peptide 2011 - Present
iQor 2008 - 2010
SunCom Wireless 2002 - 2008
Cingular Wireless 1997 - 2002
New England Serum Co. 1995 - 1997
Allmerica Financial - 440 Financial Group 1990 - 1995
Skills
Customer Experience, Management, Call Center, Leadership, Customer Retention, Project Management, Direct Sales, Sales Management, Customer Satisfaction, Call Centers, Sales, Telecommunications, Inside Sales, Mass Spectrometry, HPLC, LC-MS, Peptide Synthesis, Customer Service, Google Adwords, Email Marketing, Salesforce.com, Sales Operations, Telemarketing, Sales Process, B2B, CRM, Wireless, Cold Calling, Account Management, Selling
Education
Springfield College 1984 — 1988
Bachelor of Arts, English/Business
anthony stout's iQor Experience specialistiqor2005 - Present
Job specialist at iqor
Industry Financial Services
Experience
iQor specialistiqor2005 - Present
Education
The Ohio State University
iQor specialistiqor2005 - Present
Education
The Ohio State University
Nona Kutach's iQor Experience August 1996 - Present
Job VP of Operations at iQor
Industry Hospital & Health Care
Experience
iQor August 1996 - Present
intellirisk 1996 - Present
Texas Children's Hospital June 1987 - February 1989
AMI Hospital Group May 1986 - June 1987
Skills
Hospitals, Healthcare, Management, Performance Management, Outsourcing, Process Improvement, Leadership, Operations Management, Insurance, Executive Management, Team Building, Vendor Management, Training, Strategic Planning, Change Management, Call Centers
Education
Texas State University-San Marcos 1968 — 1972
Secondary Education and Teaching
Ross Sterling 1967 — 1968
High School Diploma
iQor August 1996 - Present
intellirisk 1996 - Present
Texas Children's Hospital June 1987 - February 1989
AMI Hospital Group May 1986 - June 1987
Skills
Hospitals, Healthcare, Management, Performance Management, Outsourcing, Process Improvement, Leadership, Operations Management, Insurance, Executive Management, Team Building, Vendor Management, Training, Strategic Planning, Change Management, Call Centers
Education
Texas State University-San Marcos 1968 — 1972
Secondary Education and Teaching
Ross Sterling 1967 — 1968
High School Diploma
Gregory Harmer's iQor Experience EVP/General CounselFairbanks Capital Corp.January 2002 - December 2004
Job EVP at iQor
Industry Outsourcing/Offshoring
Experience
iQor EVP/General CounselFairbanks Capital Corp.January 2002 - December 2004
Skills
Mergers & Acquisitions, BPO, Financial Services, Executive Management, Outsourcing, Process Improvement, Operations Management, Financial Analysis, Vendor Management, Risk Management, Finance, CRM, Strategy, Strategic Planning, Call Centers
Education
The John Marshall Law School 1977 — 1981
J.D., Law
iQor EVP/General CounselFairbanks Capital Corp.January 2002 - December 2004
Skills
Mergers & Acquisitions, BPO, Financial Services, Executive Management, Outsourcing, Process Improvement, Operations Management, Financial Analysis, Vendor Management, Risk Management, Finance, CRM, Strategy, Strategic Planning, Call Centers
Education
The John Marshall Law School 1977 — 1981
J.D., Law
Stephen Crowther's iQor Experience November 2010 - Present
Job S.V.P. BPO Operations at iQor
Industry Financial Services
Experience
iQor November 2010 - Present
RMS (an iQor Company) April 1998 - March 2011
Dun & Bradstreet 1980 - 2001
Education
Susquehanna University
BS, Finance
iQor November 2010 - Present
RMS (an iQor Company) April 1998 - March 2011
Dun & Bradstreet 1980 - 2001
Education
Susquehanna University
BS, Finance
Senthil Odaiyappan's iQor Experience January 2013 - Present
Job SVP – Head of Architecture at iQor
Industry Information Technology and Services
Experience
iQor January 2013 - Present
iQor July 2012 - December 2012
Servion Global Solutions July 2009 - July 2012
Servion Global Solutions INC January 2008 - June 2009
Servion Global Solutions November 2006 - January 2008
Ocwen Financial Solutions August 2005 - November 2006
iNautix Technologies (Bank of Newyork company) 2001 - 2006
iNautix Technologies April 2000 - March 2005
iNautix 2000 - 2005
iNautix Technologies India Pvt. Ltd 2000 - 2005
Skills
Pre-sales, Data Center, Unified Communications, Routing, SIP, SIP Trunking, Cisco Technologies, Cisco Call Manager, Cisco UCS, Call Center, IVR, Asterisk, OpenSIPS, IPCC, Cisco VoIP, Avaya, CCNA, CTI, Networking, Telecommunications, Vendor Management, VoIP, Call Centers, Service Delivery, Avaya Technologies
Education
University of Madras 1995 — 1998
B.B.A
muthiah polytechnic 1990 — 1993
Diploma in E&E
iQor January 2013 - Present
iQor July 2012 - December 2012
Servion Global Solutions July 2009 - July 2012
Servion Global Solutions INC January 2008 - June 2009
Servion Global Solutions November 2006 - January 2008
Ocwen Financial Solutions August 2005 - November 2006
iNautix Technologies (Bank of Newyork company) 2001 - 2006
iNautix Technologies April 2000 - March 2005
iNautix 2000 - 2005
iNautix Technologies India Pvt. Ltd 2000 - 2005
Skills
Pre-sales, Data Center, Unified Communications, Routing, SIP, SIP Trunking, Cisco Technologies, Cisco Call Manager, Cisco UCS, Call Center, IVR, Asterisk, OpenSIPS, IPCC, Cisco VoIP, Avaya, CCNA, CTI, Networking, Telecommunications, Vendor Management, VoIP, Call Centers, Service Delivery, Avaya Technologies
Education
University of Madras 1995 — 1998
B.B.A
muthiah polytechnic 1990 — 1993
Diploma in E&E
Garet Froehlich's iQor Experience July 1999 - Present
Job Senior VP of Operations Support at IQOR
Industry Telecommunications
Experience
iQor July 1999 - Present
Interactive Response Technologies 1999 - Present
Skills
Operations Management, Contact Centers, Call Center, Workforce Management, Customer Satisfaction, Vendor Management, Performance Management, Outsourcing, Recruiting, Customer Experience, Business Process..., Customer Retention, Call Centers, Training, Account Management, Team Building, Coaching, Team Leadership, Cross-functional Team..., Telecommunications, Call Center Development, Management, Change Management, Leadership, Quality Assurance, Team Management, Six Sigma, Forecasting, Inbound Marketing, Process Improvement, Employee Training, BPO, CRM, Strategy, Employee Relations, Human Resources, Sales Operations, Program Management, Start-ups, Leadership Development, Business Development, ACD, Business Analysis, Avaya, Workforce Planning
Education
Spring Hill College 1981 — 1985
iQor July 1999 - Present
Interactive Response Technologies 1999 - Present
Skills
Operations Management, Contact Centers, Call Center, Workforce Management, Customer Satisfaction, Vendor Management, Performance Management, Outsourcing, Recruiting, Customer Experience, Business Process..., Customer Retention, Call Centers, Training, Account Management, Team Building, Coaching, Team Leadership, Cross-functional Team..., Telecommunications, Call Center Development, Management, Change Management, Leadership, Quality Assurance, Team Management, Six Sigma, Forecasting, Inbound Marketing, Process Improvement, Employee Training, BPO, CRM, Strategy, Employee Relations, Human Resources, Sales Operations, Program Management, Start-ups, Leadership Development, Business Development, ACD, Business Analysis, Avaya, Workforce Planning
Education
Spring Hill College 1981 — 1985
Russ Cox's iQor Experience December 2008 - February 2010
Job VPDirector of Service Enhancement at EverBank
Industry Financial Services
Experience
EverBank January 2010 - Present
iQor December 2008 - February 2010
EverBank August 2008 - December 2008
HSBC December 2005 - July 2007
Metris Companies 1999 - 2005
OSI August 1996 - May 1999
Ideon Group 1994 - 1996
Ideon 1994 - 1996
Education
University of Maryland College Park 1976 — 1980
Bachelor of Arts (BA), Communication and Media Studies
EverBank January 2010 - Present
iQor December 2008 - February 2010
EverBank August 2008 - December 2008
HSBC December 2005 - July 2007
Metris Companies 1999 - 2005
OSI August 1996 - May 1999
Ideon Group 1994 - 1996
Ideon 1994 - 1996
Education
University of Maryland College Park 1976 — 1980
Bachelor of Arts (BA), Communication and Media Studies
Baskar Duraikannu's iQor Experience January 2011 - July 2012
Job Principal
Industry Computer Software
Experience
meZocliq July 2012 - Present
iQor January 2011 - July 2012
Cognizant Technology Solutions December 2007 - December 2010
Cognizant Technology Solutions October 2006 - November 2007
Cognizant Technology Solutions March 2002 - September 2006
Cognizant Technology Solutions June 1998 - February 2002
Skills
Hadoop, Cassandra, MongoDB, Java Enterprise Edition, Oracle, Various Open source..., Microsoft SQL Server, Software Project..., SDLC, Requirements Analysis, Business Analysis, SOA, Enterprise Architecture, Program Management, Business Intelligence, DB2, Spring, Solution Architecture, Agile Methodologies
Education
University of Madras 1994 — 1998
Bachelor's degree, Mechanical Engineering
meZocliq July 2012 - Present
iQor January 2011 - July 2012
Cognizant Technology Solutions December 2007 - December 2010
Cognizant Technology Solutions October 2006 - November 2007
Cognizant Technology Solutions March 2002 - September 2006
Cognizant Technology Solutions June 1998 - February 2002
Skills
Hadoop, Cassandra, MongoDB, Java Enterprise Edition, Oracle, Various Open source..., Microsoft SQL Server, Software Project..., SDLC, Requirements Analysis, Business Analysis, SOA, Enterprise Architecture, Program Management, Business Intelligence, DB2, Spring, Solution Architecture, Agile Methodologies
Education
University of Madras 1994 — 1998
Bachelor's degree, Mechanical Engineering
Chris VanLith's iQor Experience August 1986 - Present
Job Vice President Talent at iQor
Industry Financial Services
Experience
iQor August 1986 - Present
IRMC August 1986 - January 2007
Education
University of Minnesota - Carlson School of Management
Human Resources
University of Minnesota-Twin Cities
iQor August 1986 - Present
IRMC August 1986 - January 2007
Education
University of Minnesota - Carlson School of Management
Human Resources
University of Minnesota-Twin Cities
Michelle Nun's iQor Experience June 2006 - December 2008
Job National Sales Coordinator at Comcast Spotlight
Industry Marketing and Advertising
Experience
Comcast Spotlight January 2008 - Present
iQor June 2006 - December 2008
Education
St. Cloud State University 2002 — 2006
Bachelors, Art
Comcast Spotlight January 2008 - Present
iQor June 2006 - December 2008
Education
St. Cloud State University 2002 — 2006
Bachelors, Art
Cristy Dubois's iQor Experience May 2010 - July 2013
Job AVP Talent Recruiter at iQor
Industry Staffing and Recruiting
Experience
iQor May 2010 - July 2013
CitiFinancial Auto 1999 - 2007
Education
The University of Winnipeg 1988 — 1992
Bachelor of Arts (B.A.), Psychology
iQor May 2010 - July 2013
CitiFinancial Auto 1999 - 2007
Education
The University of Winnipeg 1988 — 1992
Bachelor of Arts (B.A.), Psychology
Isidoro Ardito's iQor Experience October 2004 - April 2007
Job Full Time Student at Tarrant County College
Industry Computer Networking
Experience
Tarrant County College 2014 - Present
Employbridge June 2011 - November 2013
Platinum Select Healthcare Staffing January 2008 - March 2009
Dr. Boothe Lasik Surgeon at Boothe Laser Center April 2007 - November 2007
iQor October 2004 - April 2007
CompUSA October 2003 - October 2004
GameStop October 2000 - September 2003
Skills
Sales, Accounts Receivable, Microsoft Excel, Marketing, Accounting, Invoicing, Finance, Recruiting, Account Management, Applicant Tracking..., Temporary Placement, Internal Audit, Project Management
Education
The University of Texas at Arlington 2011 — 2016
BBA - Information Systems, Business
Tarrant County College 2009 — 2015
Associate's Degree, Business
Tarrant County College 2014 - Present
Employbridge June 2011 - November 2013
Platinum Select Healthcare Staffing January 2008 - March 2009
Dr. Boothe Lasik Surgeon at Boothe Laser Center April 2007 - November 2007
iQor October 2004 - April 2007
CompUSA October 2003 - October 2004
GameStop October 2000 - September 2003
Skills
Sales, Accounts Receivable, Microsoft Excel, Marketing, Accounting, Invoicing, Finance, Recruiting, Account Management, Applicant Tracking..., Temporary Placement, Internal Audit, Project Management
Education
The University of Texas at Arlington 2011 — 2016
BBA - Information Systems, Business
Tarrant County College 2009 — 2015
Associate's Degree, Business
Adam Badrian's iQor Experience April 2014 - September 2014
Job Manager of Demand Planning
Industry Food Production
Experience
Monogram Foods May 2015 - Present
Electrolux North America September 2014 - April 2015
iQor April 2014 - September 2014
Jabil Aftermarket Services Memphis September 2012 - April 2014
Jabil Aftermarket Services Memphis March 2010 - September 2012
Skills
MRP, Lean Manufacturing, Supply Chain Management, Materials Management, Strategic Sourcing, Supply Management, SAP, Procurement, Manufacturing, 5S, Six Sigma, Continuous Improvement, Kaizen, ERP, Global Sourcing, Inventory Management, Supply Chain, Supply Chain..., Demand Planning, Cross-functional Team..., Operational Excellence, Electronics
Education
The University of Memphis 2000 — 2004
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
University of Alabama 1997 — 1999
Monogram Foods May 2015 - Present
Electrolux North America September 2014 - April 2015
iQor April 2014 - September 2014
Jabil Aftermarket Services Memphis September 2012 - April 2014
Jabil Aftermarket Services Memphis March 2010 - September 2012
Skills
MRP, Lean Manufacturing, Supply Chain Management, Materials Management, Strategic Sourcing, Supply Management, SAP, Procurement, Manufacturing, 5S, Six Sigma, Continuous Improvement, Kaizen, ERP, Global Sourcing, Inventory Management, Supply Chain, Supply Chain..., Demand Planning, Cross-functional Team..., Operational Excellence, Electronics
Education
The University of Memphis 2000 — 2004
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
University of Alabama 1997 — 1999
James Llano's iQor Experience November 2012 - Present
Job Vice President, Technology at iQor
Industry Information Technology and Services
Experience
iQor November 2012 - Present
Computer Design & Integration, LLC May 2011 - November 2012
Alliant Technologies October 2010 - March 2011
Alliant Technologies August 2007 - March 2011
Alliant Technologies June 2009 - October 2010
Johnson & Johnson 2004 - 2005
Morgan Stanley July 2003 - September 2004
Johnson & Johnson 2004 - 2004
Skills
Project Management, Disaster Recovery, Virtualization, WAN, IT Strategy, VoIP, Security, Data Center, Outsourcing, Service Delivery, Storage, Cisco Technologies, Managed Services, Unified Communications, Cloud Computing, Management, Vendor Management, System Deployment
Education
Stevens Institute of Technology 2002 — 2004
Mechanical Engineering
iQor November 2012 - Present
Computer Design & Integration, LLC May 2011 - November 2012
Alliant Technologies October 2010 - March 2011
Alliant Technologies August 2007 - March 2011
Alliant Technologies June 2009 - October 2010
Johnson & Johnson 2004 - 2005
Morgan Stanley July 2003 - September 2004
Johnson & Johnson 2004 - 2004
Skills
Project Management, Disaster Recovery, Virtualization, WAN, IT Strategy, VoIP, Security, Data Center, Outsourcing, Service Delivery, Storage, Cisco Technologies, Managed Services, Unified Communications, Cloud Computing, Management, Vendor Management, System Deployment
Education
Stevens Institute of Technology 2002 — 2004
Mechanical Engineering
Mike Cassell's iQor Experience April 2013 - Present
Job AVP of Technology at iQor
Industry Outsourcing/Offshoring
Experience
iQor April 2013 - Present
iQor January 2010 - March 2013
iQor January 2009 - January 2010
iQor January 2004 - December 2008
Skills
Workforce Management, Call Centers, Outsourcing, Operations Management, Customer Experience, Process Improvement, Team Building, Call Center, Customer Satisfaction, Team Leadership, Performance Management, BPO, Business Analysis, Change Management, Leadership, Project Management, Wireshark, Troubleshooting, Cisco Technologies, Microsoft SQL Server
Education
University of Guelph 2004 — 2009
Honors Bachelor of Commerce
Udacity 2014 — 2015
Data Analyst Nanodegree, CS
iQor April 2013 - Present
iQor January 2010 - March 2013
iQor January 2009 - January 2010
iQor January 2004 - December 2008
Skills
Workforce Management, Call Centers, Outsourcing, Operations Management, Customer Experience, Process Improvement, Team Building, Call Center, Customer Satisfaction, Team Leadership, Performance Management, BPO, Business Analysis, Change Management, Leadership, Project Management, Wireshark, Troubleshooting, Cisco Technologies, Microsoft SQL Server
Education
University of Guelph 2004 — 2009
Honors Bachelor of Commerce
Udacity 2014 — 2015
Data Analyst Nanodegree, CS
frances smart's iQor Experience June 2008 - July 2010
Job Team Leader at Republican Leadership Initiative
Industry Higher Education
Experience
Republican Leadership Initiative September 2015 - Present
Asurion Work@Home May 2015 - Present
Cabarrus County Schools September 2014 - Present
Central Piedmont Community College May 2013 - May 2014
OnStar October 2010 - August 2012
iQor June 2008 - July 2010
iQor June 2008 - July 2008
METRO ONE COMMUNICATIONS May 2006 - May 2008
WAL-MART February 2006 - May 2006
Samaritan's Purse October 2005 - November 2005
Skills
Training, Customer Service, Management, Leadership, Call Centers, Nonprofits, Proofreading, Editing, Military Aviation, Microsoft Office, PowerPoint, Quality Assurance, Microsoft Word, Outlook, Team Building
Education
Southeastern College 1990 — 1994
Bachelor of Arts, English
Southeastern University 1990 — 1994
B.A., Secondary English Education
VT-21 FRAMP 1984 — 1985
Certificate, A-4 Airframes Technician
US Navy Hydraulics "A" school, Millington, TN 1984 — 1984
Certificate, Hydraulics and Fluid Power Technology/Technician
Parkton School 1977 — 1981
Diploma, General Studies
Republican Leadership Initiative September 2015 - Present
Asurion Work@Home May 2015 - Present
Cabarrus County Schools September 2014 - Present
Central Piedmont Community College May 2013 - May 2014
OnStar October 2010 - August 2012
iQor June 2008 - July 2010
iQor June 2008 - July 2008
METRO ONE COMMUNICATIONS May 2006 - May 2008
WAL-MART February 2006 - May 2006
Samaritan's Purse October 2005 - November 2005
Skills
Training, Customer Service, Management, Leadership, Call Centers, Nonprofits, Proofreading, Editing, Military Aviation, Microsoft Office, PowerPoint, Quality Assurance, Microsoft Word, Outlook, Team Building
Education
Southeastern College 1990 — 1994
Bachelor of Arts, English
Southeastern University 1990 — 1994
B.A., Secondary English Education
VT-21 FRAMP 1984 — 1985
Certificate, A-4 Airframes Technician
US Navy Hydraulics "A" school, Millington, TN 1984 — 1984
Certificate, Hydraulics and Fluid Power Technology/Technician
Parkton School 1977 — 1981
Diploma, General Studies
Jerine Hartsch's iQor Experience April 2009 - Present
Job AVP Operations at iQor
Industry Alternative Dispute Resolution
Experience
iQor April 2009 - Present
BLUEGREEN VACATIONS July 2005 - December 2008
Best Buy Corporate July 2000 - August 2003
American Family Insurance 1990 - 2000
Skills
Call Center, Conflict Resolution, Coaching, Employee Relations, Performance Management, Team Building, Negotiation, Change Management, Operations Management, Process Improvement, Training, Insurance, Leadership Development, Strategic Planning, Team Management, Insurance License..., Sales, Accounts Receivable, Accounts Payable, Cash Flow, New Hire Training, Sales Commissions
Education
St. Cloud State University
University of St. Thomas
iQor April 2009 - Present
BLUEGREEN VACATIONS July 2005 - December 2008
Best Buy Corporate July 2000 - August 2003
American Family Insurance 1990 - 2000
Skills
Call Center, Conflict Resolution, Coaching, Employee Relations, Performance Management, Team Building, Negotiation, Change Management, Operations Management, Process Improvement, Training, Insurance, Leadership Development, Strategic Planning, Team Management, Insurance License..., Sales, Accounts Receivable, Accounts Payable, Cash Flow, New Hire Training, Sales Commissions
Education
St. Cloud State University
University of St. Thomas
Susan Morris's iQor Experience September 2011 - March 2015
Job Sales Director Mary Kay Cosmetics
Industry Professional Training & Coaching
Experience
Sales Director - Mary Kay Cosmetics July 2015 - Present
Mary Kay Cosmetics August 2008 - Present
Southminster Presbyterian Church 2008 - Present
iQor September 2011 - March 2015
Sears Holdings Corporation June 2008 - September 2011
Skills
Public Speaking, Leadership Development, Process Improvement, Social Media, Organizational..., Human Resources, Teaching, Supervisory Skills, Leadership, Training, Nonprofits, Recruiting, Coaching, Team Leadership, Motivational Speaking, Curriculum Development, Community Outreach, Training Delivery, Team Building, Call Centers, Customer Service, PowerPoint, Microsoft Office, Staff Development, Policy, Fundraising, Volunteer Management
Education
University of Phoenix 2008 — 2009
Master of Business Adminstration, All, 3.95 GPA
University of Arizona
Bachelor of Science (B.S.), Public Administration
Sales Director - Mary Kay Cosmetics July 2015 - Present
Mary Kay Cosmetics August 2008 - Present
Southminster Presbyterian Church 2008 - Present
iQor September 2011 - March 2015
Sears Holdings Corporation June 2008 - September 2011
Skills
Public Speaking, Leadership Development, Process Improvement, Social Media, Organizational..., Human Resources, Teaching, Supervisory Skills, Leadership, Training, Nonprofits, Recruiting, Coaching, Team Leadership, Motivational Speaking, Curriculum Development, Community Outreach, Training Delivery, Team Building, Call Centers, Customer Service, PowerPoint, Microsoft Office, Staff Development, Policy, Fundraising, Volunteer Management
Education
University of Phoenix 2008 — 2009
Master of Business Adminstration, All, 3.95 GPA
University of Arizona
Bachelor of Science (B.S.), Public Administration
Ray Bock's iQor Experience General ManagerNCO Financial Systems2008 - 2008
Job AVP at iQor
Industry Financial Services
Experience
iQor General ManagerNCO Financial Systems2008 - 2008
OSI Collection Services 1983 - 2008
NCO Financial Systems Inc. formerly OSI Collection Services, Inc. 1983 - 2008
OSI 1983 - 2008
Skills
BPO, Process Improvement, Outsourcing, Vendor Management, Coaching, Call Center, Credit, Call Centers
Education
The Ohio State University 1976 — 1980
BME, Music Education
Cambridge High School
iQor General ManagerNCO Financial Systems2008 - 2008
OSI Collection Services 1983 - 2008
NCO Financial Systems Inc. formerly OSI Collection Services, Inc. 1983 - 2008
OSI 1983 - 2008
Skills
BPO, Process Improvement, Outsourcing, Vendor Management, Coaching, Call Center, Credit, Call Centers
Education
The Ohio State University 1976 — 1980
BME, Music Education
Cambridge High School
William Loughmiller's iQor Experience August 2012 - April 2013
Job Freelance Animator and Artist
Industry Animation
Experience
Willie Locke Animatron 6000 June 2014 - Present
Jackson Painting Service July 2013 - September 2013
iQor August 2012 - April 2013
Independent January 2010 - April 2012
Pacific Resources for Education and Learning February 2011 - February 2011
E.N.D.W Productions February 2002 - March 2010
Big Bad Tomato Interactive October 2007 - November 2007
Skills
Flash Animation, Character Animation, Animation, Maya, Photoshop, Colorist, Background Painter, Storyboarding, Digital Illustration, Character Designs, Voice Over, Animation Direction, Illustrator, Cartoonist, Character Actor, Directors, Creative Writing, Toon Boom, Microsoft Office, Microsoft Excel, Adobe Illustrator, After Effects, 3D Studio Max, Flipbook, Wacom Tablet
Education
The Art Institute of California-Los Angeles 2004 — 2007
Willie Locke Animatron 6000 June 2014 - Present
Jackson Painting Service July 2013 - September 2013
iQor August 2012 - April 2013
Independent January 2010 - April 2012
Pacific Resources for Education and Learning February 2011 - February 2011
E.N.D.W Productions February 2002 - March 2010
Big Bad Tomato Interactive October 2007 - November 2007
Skills
Flash Animation, Character Animation, Animation, Maya, Photoshop, Colorist, Background Painter, Storyboarding, Digital Illustration, Character Designs, Voice Over, Animation Direction, Illustrator, Cartoonist, Character Actor, Directors, Creative Writing, Toon Boom, Microsoft Office, Microsoft Excel, Adobe Illustrator, After Effects, 3D Studio Max, Flipbook, Wacom Tablet
Education
The Art Institute of California-Los Angeles 2004 — 2007
Margaret Cowherd's iQor Experience March 2013 - Present
Job Financial Services: Executive Vice President and Chief Financial Officer
Industry Financial Services
Experience
iQor March 2013 - Present
American Express November 2010 - March 2013
American Express November 2009 - November 2010
American Express July 2007 - November 2009
American Express July 2005 - November 2007
Goldman Sachs July 2002 - July 2005
IBM June 1980 - July 2002
Skills
Strategic Financial..., Process Improvement, Financial Modeling, Forecasting, Business Analysis, Investments, Financial Analysis, Mergers, Corporate Finance, Executive Management, Internal Controls, Change Management, Strategic Planning, Mergers & Acquisitions, Venture Capital, Private Equity, Start-ups, Accounting, Finance, Analysis, Strategy, Portfolio Management, Competitive Analysis, Leadership, Outsourcing, Budgets, Contract Negotiation, Auditing, Managerial Finance, Pricing
Education
The University of Connecticut
Bachelor of Science (B.S.), Business Administration
iQor March 2013 - Present
American Express November 2010 - March 2013
American Express November 2009 - November 2010
American Express July 2007 - November 2009
American Express July 2005 - November 2007
Goldman Sachs July 2002 - July 2005
IBM June 1980 - July 2002
Skills
Strategic Financial..., Process Improvement, Financial Modeling, Forecasting, Business Analysis, Investments, Financial Analysis, Mergers, Corporate Finance, Executive Management, Internal Controls, Change Management, Strategic Planning, Mergers & Acquisitions, Venture Capital, Private Equity, Start-ups, Accounting, Finance, Analysis, Strategy, Portfolio Management, Competitive Analysis, Leadership, Outsourcing, Budgets, Contract Negotiation, Auditing, Managerial Finance, Pricing
Education
The University of Connecticut
Bachelor of Science (B.S.), Business Administration
Dane Francis's iQor Experience May 2015 - Present
Job Customer Service at iQor
Industry Hospital & Health Care
Experience
iQor May 2015 - Present
Mt Carmel Hospital May 2015 - Present
OSU October 2008 - April 2015
Skills
Healthcare, Public Speaking, Customer Service, Microsoft Office, Stata, QuickBooks, Research, Statistical Data..., Matlab, Financial Statement..., management, BLS, Regression Analysis
Education
The Ohio State University
Bachelor of Applied Science (BASc), Business/Managerial Economics
garfield heights high school
iQor May 2015 - Present
Mt Carmel Hospital May 2015 - Present
OSU October 2008 - April 2015
Skills
Healthcare, Public Speaking, Customer Service, Microsoft Office, Stata, QuickBooks, Research, Statistical Data..., Matlab, Financial Statement..., management, BLS, Regression Analysis
Education
The Ohio State University
Bachelor of Applied Science (BASc), Business/Managerial Economics
garfield heights high school
Cindy Holler's iQor Experience 2006 - 2007
Job supervisor at Mercantile Adjustment Bureau, LLC
Industry Financial Services
Experience
Mercantile Adjustment Bureau, LLC June 2011 - Present
Caine & Weiner February 2009 - June 2011
bronson & migliaccio 2007 - 2009
NCO Financial Systems May 1997 - January 2007
iQor 2006 - 2007
Equifax 1990 - 1997
GC Services 1980 - 1986
Skills
Microsoft Office, Process Improvement, Call Center, Customer Service, Credit, Call Centers, Team Building, Credit Cards, Risk Management, Management, Training, Analysis, Operations Management, Financial Services, Loans, Leadership, Accounts Receivable, Accounting, Team Leadership, Forecasting, Financial Analysis, Relationship Management, Microsoft Excel, Executive Management
Education
State University of New York College at Buffalo 1975 — 1977
ACCOUNTING
Mercantile Adjustment Bureau, LLC June 2011 - Present
Caine & Weiner February 2009 - June 2011
bronson & migliaccio 2007 - 2009
NCO Financial Systems May 1997 - January 2007
iQor 2006 - 2007
Equifax 1990 - 1997
GC Services 1980 - 1986
Skills
Microsoft Office, Process Improvement, Call Center, Customer Service, Credit, Call Centers, Team Building, Credit Cards, Risk Management, Management, Training, Analysis, Operations Management, Financial Services, Loans, Leadership, Accounts Receivable, Accounting, Team Leadership, Forecasting, Financial Analysis, Relationship Management, Microsoft Excel, Executive Management
Education
State University of New York College at Buffalo 1975 — 1977
ACCOUNTING
David Schwerin's iQor Experience 2010 - 2012
Job Global Resource Planning Manager at NETAPORTER GROUP LTD
Industry Financial Services
Experience
NET-A-PORTER GROUP LTD 2013 - Present
Samsung 2013 - 2013
iQor 2010 - 2012
The Vortex Group, LLC 2007 - 2009
Skills
Advanced Excel, Project Management, Forecasting, Financial Modeling, Business Strategy, Human Capital, Strategy, Program Management, Finance, Analysis, Analytics, Negotiation, Corporate Finance, Operations Management, Microsoft Excel, Process Optimization, Project Planning, Call Centers, Data Analysis, Executive Management
Education
Tulane University - A.B. Freeman School of Business 2000 — 2004
NET-A-PORTER GROUP LTD 2013 - Present
Samsung 2013 - 2013
iQor 2010 - 2012
The Vortex Group, LLC 2007 - 2009
Skills
Advanced Excel, Project Management, Forecasting, Financial Modeling, Business Strategy, Human Capital, Strategy, Program Management, Finance, Analysis, Analytics, Negotiation, Corporate Finance, Operations Management, Microsoft Excel, Process Optimization, Project Planning, Call Centers, Data Analysis, Executive Management
Education
Tulane University - A.B. Freeman School of Business 2000 — 2004
Erin Wheeler's iQor Experience May 2011 - Present
Job VP of Operations IQOR
Industry Outsourcing/Offshoring
Experience
iQor May 2011 - Present
Assurant Solutions 2010 - 2011
Health Dialog February 2008 - March 2010
The Home Depot January 2006 - January 2008
Match.com 2005 - 2006
Alliance Data Ssytems 1994 - 2005
Skills
Call Center, Vendor Management, Customer Service, Scheduling, Coaching, Forecasting, Account Management, Analysis, Avaya, BPO, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Change Management, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Employee Relations, Employee Training, Executive Management, Human Resources, IVR, Management, Leadership, Negotiation, Operations Management, Outlook, Outsourcing, Performance Management, Process Improvement, Process Scheduler, Program Management, Project Management, Project Planning, Quality Assurance, Recruiting, Retail, Sales, Sales Operations, Software Documentation, Strategic Planning, Strategy, System Administration, Team Building, Team Leadership, Team Management, Telecommunications
Education
Texas Woman's University 2008 — 2011
Business Management, Business
iQor May 2011 - Present
Assurant Solutions 2010 - 2011
Health Dialog February 2008 - March 2010
The Home Depot January 2006 - January 2008
Match.com 2005 - 2006
Alliance Data Ssytems 1994 - 2005
Skills
Call Center, Vendor Management, Customer Service, Scheduling, Coaching, Forecasting, Account Management, Analysis, Avaya, BPO, Business Analysis, Business Development, Business Process..., CRM, Call Centers, Change Management, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Employee Relations, Employee Training, Executive Management, Human Resources, IVR, Management, Leadership, Negotiation, Operations Management, Outlook, Outsourcing, Performance Management, Process Improvement, Process Scheduler, Program Management, Project Management, Project Planning, Quality Assurance, Recruiting, Retail, Sales, Sales Operations, Software Documentation, Strategic Planning, Strategy, System Administration, Team Building, Team Leadership, Team Management, Telecommunications
Education
Texas Woman's University 2008 — 2011
Business Management, Business
David Kaminsky's iQor Experience September 2015 - Present
Job CFO at iQor
Industry Information Technology and Services
Experience
iQor September 2015 - Present
Vidyo, Inc. July 2012 - September 2015
NTT DATA Americas (formerly Keane Inc) December 2010 - June 2012
Keane Inc (acquired by NTT Data Inc) January 2010 - June 2012
Altegrity (formerly USIS) December 2005 - December 2009
GE Capital October 1993 - December 2005
KPMG Peat Marwick July 1985 - June 1988
Skills
Accounting, Acquisition Integration, Cash Management, Financial Management, Mergers, Managerial Finance, Financial Analysis, Financial Reporting, Finance, Financial Modeling, Risk Management, Leadership, Restructuring, Mergers & Acquisitions, Financial Services, Business Development, Due Diligence, Process Improvement, Sarbanes-Oxley Act, Forecasting, Executive Management, Business Process..., Corporate Finance, Internal Controls, SEC filings, Strategic Financial..., Revenue Recognition, Start-ups, Global Finance, Financial Planning
Education
University of Bridgeport 1981 — 1985
BS, Accounting
iQor September 2015 - Present
Vidyo, Inc. July 2012 - September 2015
NTT DATA Americas (formerly Keane Inc) December 2010 - June 2012
Keane Inc (acquired by NTT Data Inc) January 2010 - June 2012
Altegrity (formerly USIS) December 2005 - December 2009
GE Capital October 1993 - December 2005
KPMG Peat Marwick July 1985 - June 1988
Skills
Accounting, Acquisition Integration, Cash Management, Financial Management, Mergers, Managerial Finance, Financial Analysis, Financial Reporting, Finance, Financial Modeling, Risk Management, Leadership, Restructuring, Mergers & Acquisitions, Financial Services, Business Development, Due Diligence, Process Improvement, Sarbanes-Oxley Act, Forecasting, Executive Management, Business Process..., Corporate Finance, Internal Controls, SEC filings, Strategic Financial..., Revenue Recognition, Start-ups, Global Finance, Financial Planning
Education
University of Bridgeport 1981 — 1985
BS, Accounting
Candy Lerma's iQor Experience 2004 - 2005
Job Principal Remote Product Specialist at Symantec
Industry Computer Software
Experience
Symantec July 2015 - Present
Symantec September 2012 - Present
Symantec January 2012 - September 2012
Symantec November 2009 - January 2012
National Warranty 2007 - 2009
CBC Companies 2005 - 2007
iQor 2004 - 2005
Skills
Virtualization, Storage, Enterprise Software, Storage Area Networks, High Availability, Windows Server, File Sharing, Microsoft SQL Server, Desktop Environment, Desktop Administration, Remote Desktop, Microsoft Cluster, Hyper-V, VMware, Storage Management, Veritas Storage..., Storage Virtualization, Microsoft DNS, NAS, Servers, Disaster Recovery, Cluster, SAN
Education
The Ohio State University 2000 — 2003
Bachelor of Science, Management Information Systems
Symantec July 2015 - Present
Symantec September 2012 - Present
Symantec January 2012 - September 2012
Symantec November 2009 - January 2012
National Warranty 2007 - 2009
CBC Companies 2005 - 2007
iQor 2004 - 2005
Skills
Virtualization, Storage, Enterprise Software, Storage Area Networks, High Availability, Windows Server, File Sharing, Microsoft SQL Server, Desktop Environment, Desktop Administration, Remote Desktop, Microsoft Cluster, Hyper-V, VMware, Storage Management, Veritas Storage..., Storage Virtualization, Microsoft DNS, NAS, Servers, Disaster Recovery, Cluster, SAN
Education
The Ohio State University 2000 — 2003
Bachelor of Science, Management Information Systems
Henry Liu's iQor Experience 2011 - 2012
Job low level developer at Sport195.com
Industry Market Research
Experience
Sport195.com February 2014 - Present
patch.com 2012 - January 2014
iQor 2011 - 2012
ABI Research 2002 - 2011
VERITAS Software 1999 - 2000
Education
Tianjin University 1992 — 1996
bachelor, Computer Science
Sport195.com February 2014 - Present
patch.com 2012 - January 2014
iQor 2011 - 2012
ABI Research 2002 - 2011
VERITAS Software 1999 - 2000
Education
Tianjin University 1992 — 1996
bachelor, Computer Science
Bharat Anant's iQor Experience June 2010 - August 2010
Job CoFounder and CEO at DunRobin Ventures
Industry Venture Capital & Private Equity
Experience
DunRobin Ventures September 2014 - Present
AArete March 2013 - October 2014
Protiviti July 2011 - March 2013
Illinois Business Consulting January 2011 - May 2011
iQor June 2010 - August 2010
EPIR May 2009 - August 2009
Emerson Network Power June 2008 - August 2008
Bennett, Coleman and Co. Ltd. (Times Group) June 2007 - August 2007
Skills
Financial Modeling, Venture Capital, Due Diligence, Management Consulting, Data Analysis, Financial Analysis, Strategy, Microsoft Excel, Project Management, Analysis, Process Improvement, Access, Enterprise Risk..., Accounting, Internal Audit, Internal Controls, Valuation, Auditing, Financial Reporting, Corporate Finance, Business Process..., Finance, Consulting, Management, Start-ups, Analytics, Business Strategy, Strategic Planning, Entrepreneurship, Sarbanes-Oxley Act
Education
University of Illinois at Urbana-Champaign - College of Business 2007 — 2011
Bachelors of Science, Finance, Accounting
Parkway North HS 2003 — 2007
DunRobin Ventures September 2014 - Present
AArete March 2013 - October 2014
Protiviti July 2011 - March 2013
Illinois Business Consulting January 2011 - May 2011
iQor June 2010 - August 2010
EPIR May 2009 - August 2009
Emerson Network Power June 2008 - August 2008
Bennett, Coleman and Co. Ltd. (Times Group) June 2007 - August 2007
Skills
Financial Modeling, Venture Capital, Due Diligence, Management Consulting, Data Analysis, Financial Analysis, Strategy, Microsoft Excel, Project Management, Analysis, Process Improvement, Access, Enterprise Risk..., Accounting, Internal Audit, Internal Controls, Valuation, Auditing, Financial Reporting, Corporate Finance, Business Process..., Finance, Consulting, Management, Start-ups, Analytics, Business Strategy, Strategic Planning, Entrepreneurship, Sarbanes-Oxley Act
Education
University of Illinois at Urbana-Champaign - College of Business 2007 — 2011
Bachelors of Science, Finance, Accounting
Parkway North HS 2003 — 2007
Alicia Thornton's iQor Experience July 2014 - Present
Job Sr Manager, Talent Acquisition, iQor
Industry Staffing and Recruiting
Experience
iQor July 2014 - Present
Kforce Inc. July 2010 - July 2014
Bayfront Medical Center February 2004 - July 2010
Skills
Applicant Tracking..., Technical Recruiting, Staffing Services, Internet Recruiting, Temporary Placement, Talent Acquisition, Recruiting, Contract Recruitment, Sourcing, Benefits Negotiation, Cold Calling, Temporary Staffing, Staff Augmentation, Resume Writing, Screening Resumes, PeopleSoft, College Recruiting, Human Resources, Microsoft Office, Windows, SharePoint, POS, Permanent Placement, Screening, IT Recruitment, Boolean Searching, Onboarding, Executive Search
Education
University of Florida 1997 — 2000
BA, Business Administration
iQor July 2014 - Present
Kforce Inc. July 2010 - July 2014
Bayfront Medical Center February 2004 - July 2010
Skills
Applicant Tracking..., Technical Recruiting, Staffing Services, Internet Recruiting, Temporary Placement, Talent Acquisition, Recruiting, Contract Recruitment, Sourcing, Benefits Negotiation, Cold Calling, Temporary Staffing, Staff Augmentation, Resume Writing, Screening Resumes, PeopleSoft, College Recruiting, Human Resources, Microsoft Office, Windows, SharePoint, POS, Permanent Placement, Screening, IT Recruitment, Boolean Searching, Onboarding, Executive Search
Education
University of Florida 1997 — 2000
BA, Business Administration
Desmond Johnson's iQor Experience 2013 - 2014
Job Senior Technical Analyst at Samsung Telecommunications America
Industry Computer Hardware
Experience
Samsung Telecommunications America March 2013 - Present
iQor 2013 - 2014
Prince of Peace January 2008 - December 2010
Skills
Account Management, Storage, Product Management, New Business Development, Sales Management, Customer Service, Windows, Microsoft Office, Computer Hardware, Solution Selling, Wireless, Vendor Management
Education
University of Houston 2005 — 2009
Master of Computer Applications (M.C.A.), Computer and Information Sciences and Support Services, 3.0
Southern Methodist University 1999 — 2004
Bachelor of Science (B.S.), Computer Science, 3.5
Samsung Telecommunications America March 2013 - Present
iQor 2013 - 2014
Prince of Peace January 2008 - December 2010
Skills
Account Management, Storage, Product Management, New Business Development, Sales Management, Customer Service, Windows, Microsoft Office, Computer Hardware, Solution Selling, Wireless, Vendor Management
Education
University of Houston 2005 — 2009
Master of Computer Applications (M.C.A.), Computer and Information Sciences and Support Services, 3.0
Southern Methodist University 1999 — 2004
Bachelor of Science (B.S.), Computer Science, 3.5
Belynda Powers's iQor Experience March 2008 - December 2011
Job Teacher at Lamar High School
Industry Education Management
Experience
Timberland High School June 2013 - June 2014
Cane Bay High School August 2010 - June 2013
iQor March 2008 - December 2011
Councilor, Buchanan & Mitchell, PC (CBM) - CPAs and Business Advisors July 2005 - March 2008
United States Marine Corps July 1994 - November 2003
Education
University of Maryland University College 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Summerville High School 1990 — 1994
Timberland High School June 2013 - June 2014
Cane Bay High School August 2010 - June 2013
iQor March 2008 - December 2011
Councilor, Buchanan & Mitchell, PC (CBM) - CPAs and Business Advisors July 2005 - March 2008
United States Marine Corps July 1994 - November 2003
Education
University of Maryland University College 2003 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Summerville High School 1990 — 1994
Jason Stang's iQor Experience August 2008 - October 2012
Job Sr. Manager at Nationwide Credit Corporation
Industry Utilities
Experience
Nationwide Credit Corporation November 2012 - Present
iQor August 2008 - October 2012
M.R.S Associates April 2006 - June 2008
M.R.S. Associates December 2000 - March 2006
Skills
Organizational..., Performance Monitoring, Collections Management, BPO, Operations Management, Call Center, Predictive Dialers, Outsourcing, MIS, Process Excellence, Vendor Management, Management, Change Management, Employee Training, Offshoring, Call Centers, Portfolio Management, Performance Management
Education
DeVry University Columbus 1998 — 2000
The Ohio State University 1996 — 1997
Nationwide Credit Corporation November 2012 - Present
iQor August 2008 - October 2012
M.R.S Associates April 2006 - June 2008
M.R.S. Associates December 2000 - March 2006
Skills
Organizational..., Performance Monitoring, Collections Management, BPO, Operations Management, Call Center, Predictive Dialers, Outsourcing, MIS, Process Excellence, Vendor Management, Management, Change Management, Employee Training, Offshoring, Call Centers, Portfolio Management, Performance Management
Education
DeVry University Columbus 1998 — 2000
The Ohio State University 1996 — 1997
Janet Barner's iQor Experience November 2008 - February 2011
Job Telecommunications Professional
Industry Telecommunications
Experience
iQor November 2008 - February 2011
ACN 2011 - 2011
Education
Thomas Nelson Community College
iQor November 2008 - February 2011
ACN 2011 - 2011
Education
Thomas Nelson Community College
Victoria Perlich-Harrper's iQor Experience January 2012 - Present
Job AVP of Operations at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2012 - Present
JK Harris & Company October 2004 - January 2012
Education
Summerville High School
Trident Technical College
iQor January 2012 - Present
JK Harris & Company October 2004 - January 2012
Education
Summerville High School
Trident Technical College
Natisha Lynch's iQor Experience September 2011 - July 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor September 2011 - July 2012
iQor 2011 - 2012
Bette Rae Thomas Recreation Center November 2009 - June 2010
Self employed February 2007 - November 2009
Spencer’s Gifts Incorporated June 2006 - February 2007
Skills
Customer Service, Computer Proficiency, Computer Hardware, Criminal Justice, Public Administration, Data Entry, Typing, Security, Answering Phones, Filing, Fax, Copies, Legal
Education
Strayer University
Master of Public Administration
University North Carolina of Charlotte
Bachelor's, Criminal Justice
Strayer University
Master of Arts (M.A.), Public Administration
UNC Charlotte
Bachelor of Arts (B.A.), Criminal Justice and Corrections
iQor September 2011 - July 2012
iQor 2011 - 2012
Bette Rae Thomas Recreation Center November 2009 - June 2010
Self employed February 2007 - November 2009
Spencer’s Gifts Incorporated June 2006 - February 2007
Skills
Customer Service, Computer Proficiency, Computer Hardware, Criminal Justice, Public Administration, Data Entry, Typing, Security, Answering Phones, Filing, Fax, Copies, Legal
Education
Strayer University
Master of Public Administration
University North Carolina of Charlotte
Bachelor's, Criminal Justice
Strayer University
Master of Arts (M.A.), Public Administration
UNC Charlotte
Bachelor of Arts (B.A.), Criminal Justice and Corrections
Ken Kuzdzal's iQor Experience September 2005 - September 2006
Job Chief Operating Officer at RMA Recovery, Inc.
Industry Financial Services
Experience
RMA Recovery, Inc. October 2014 - Present
ARM WNY LLC September 2013 - October 2014
NCO Financial Systems September 2006 - December 2012
iQor September 2005 - September 2006
RSI Enterprises September 1997 - September 2005
NCO Financial Systems November 1990 - September 1997
Skills
Operations Management, Strategic Planning, Collections, Team Leadership, Team Management, Student Loans, Medical Billing, Banking, P&L Responsibility, FDCPA, Customer Experience, Motivation, Development Of Employees, Process Optimization, Team Building, Budgets, Call Centers, Skip Tracing, Credit Cards, P&L Management, Outsourcing, Accounts Receivable, Vendor Management, Credit, Management, Process Improvement, BPO, Customer Service, Loss Mitigation, Workforce Management, Risk Management, Call Center Development, Debt Management, Customer Satisfaction, Customer Retention, Performance Management, Forecasting, Debt Settlement, Leadership, Financial Services, Relationship Management, Training, Hiring, Loans, Business Process..., Credit Analysis, Mortgage Servicing, Payments, Finance, Executive Management
Education
State University of New York College at Buffalo
Bachelor of Science (BS), Business Administration and Management, General
RMA Recovery, Inc. October 2014 - Present
ARM WNY LLC September 2013 - October 2014
NCO Financial Systems September 2006 - December 2012
iQor September 2005 - September 2006
RSI Enterprises September 1997 - September 2005
NCO Financial Systems November 1990 - September 1997
Skills
Operations Management, Strategic Planning, Collections, Team Leadership, Team Management, Student Loans, Medical Billing, Banking, P&L Responsibility, FDCPA, Customer Experience, Motivation, Development Of Employees, Process Optimization, Team Building, Budgets, Call Centers, Skip Tracing, Credit Cards, P&L Management, Outsourcing, Accounts Receivable, Vendor Management, Credit, Management, Process Improvement, BPO, Customer Service, Loss Mitigation, Workforce Management, Risk Management, Call Center Development, Debt Management, Customer Satisfaction, Customer Retention, Performance Management, Forecasting, Debt Settlement, Leadership, Financial Services, Relationship Management, Training, Hiring, Loans, Business Process..., Credit Analysis, Mortgage Servicing, Payments, Finance, Executive Management
Education
State University of New York College at Buffalo
Bachelor of Science (BS), Business Administration and Management, General
Frank Wargula's iQor Experience May 2006 - February 2010
Job Attended Trocaire College
Industry Health, Wellness and Fitness
Experience
Windham Professionals July 2011 - October 2011
iQor May 2006 - February 2010
Tops Markets 2000 - 2003
Tops Markets 2000 - 2003
Skills
BLS, Registered Nurse
Education
Trocaire College 2007 — 2011
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Windham Professionals July 2011 - October 2011
iQor May 2006 - February 2010
Tops Markets 2000 - 2003
Tops Markets 2000 - 2003
Skills
BLS, Registered Nurse
Education
Trocaire College 2007 — 2011
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
September Eady's iQor Experience 2011 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor 2011 - 2012
Dunkin Donuts July 2010 - February 2011
DialAmerica Marketing June 2008 - April 2009
Education
West Ashley High School 2003 — 2006
Trident Technical College
Registered Nursing/Registered Nurse
iQor 2011 - 2012
Dunkin Donuts July 2010 - February 2011
DialAmerica Marketing June 2008 - April 2009
Education
West Ashley High School 2003 — 2006
Trident Technical College
Registered Nursing/Registered Nurse
James Vogt's iQor Experience December 2014 - Present
Job Vice President of Global Tax at iQor
Industry Outsourcing/Offshoring
Experience
iQor December 2014 - Present
Intersil December 2009 - November 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - December 2009
PwC 2004 - 2006
PwC 2002 - 2004
PwC 1999 - 2002
Skills
Sarbanes-Oxley Act, SEC filings, Financial Reporting, Accounting, Auditing, Corporate Tax, US GAAP, Internal Controls, GAAP, Mergers & Acquisitions, Forecasting, FAS 109
Education
University of Florida
Master's degree, Accounting
iQor December 2014 - Present
Intersil December 2009 - November 2014
Starwood Hotels & Resorts Worldwide, Inc. May 2006 - December 2009
PwC 2004 - 2006
PwC 2002 - 2004
PwC 1999 - 2002
Skills
Sarbanes-Oxley Act, SEC filings, Financial Reporting, Accounting, Auditing, Corporate Tax, US GAAP, Internal Controls, GAAP, Mergers & Acquisitions, Forecasting, FAS 109
Education
University of Florida
Master's degree, Accounting
Shana Sease's iQor Experience 2010 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
iQor 2010 - 2012
NCO Group August 2007 - January 2010
Skills
Customer Service, Collections, Building Relationships, Call Centers, Payment Card Processing, Microsoft Office, Wireless, Cellular Communications, Satellite TV
Education
R.B. Stall High School
Trident Technical College
iQor 2010 - 2012
NCO Group August 2007 - January 2010
Skills
Customer Service, Collections, Building Relationships, Call Centers, Payment Card Processing, Microsoft Office, Wireless, Cellular Communications, Satellite TV
Education
R.B. Stall High School
Trident Technical College
Conrad Guevara's iQor Experience 2001 - 2013
Job Managing Partner at Worldwide Capital Lending Group
Industry Financial Services
Experience
Worldwide Capital Lending Group August 2013 - Present
Iqor/ Allied Interstate January 2001 - May 2013
iQor 2001 - 2013
Skills
Brokering commercial...
Education
Southern Methodist University 1995 — 1999
Bachelor's degree, Psychology
Worldwide Capital Lending Group August 2013 - Present
Iqor/ Allied Interstate January 2001 - May 2013
iQor 2001 - 2013
Skills
Brokering commercial...
Education
Southern Methodist University 1995 — 1999
Bachelor's degree, Psychology
Kym Guttman's iQor Experience May 2014 - Present
Job AVP Finance
Industry Financial Services
Experience
iQor May 2014 - Present
Education
The Ohio State University
Bachelor's Degree
iQor May 2014 - Present
Education
The Ohio State University
Bachelor's Degree
larry chery's iQor Experience March 2013 - Present
Job T mobile at iQor
Industry Outsourcing/Offshoring
Experience
iQor March 2013 - Present
drumline live October 2012 - March 2013
Marksman Security Corporation January 2011 - June 2012
Skills
peoples person,...
Education
Tallahassee Community College 2008 — 2010
in process, Music Teacher Education
American academy of pinecrest 2007 — 2008
high school diploma, General education
iQor March 2013 - Present
drumline live October 2012 - March 2013
Marksman Security Corporation January 2011 - June 2012
Skills
peoples person,...
Education
Tallahassee Community College 2008 — 2010
in process, Music Teacher Education
American academy of pinecrest 2007 — 2008
high school diploma, General education
Latasha Wright's iQor Experience October 2014 - February 2015
Job Telecommunications/ Customer Service Professional
Industry Telecommunications
Experience
InterContinental Hotels Group (IHG®) May 2015 - Present
iQor October 2014 - February 2015
Verizon Wireless 2011 - 2014
T-Mobile March 2009 - January 2011
Skills
40+ WPM, Problem Solving, Microsoft Office, Customer Service, PAYMENT PROCESSING, Telecommunications, Call Centers, Sales, Customer Satisfaction, Customer Experience, Customer Retention, Account Management, Technical Support
Education
Baptist Hill Highschool 1998 — 2000
highschool diploma, Regular/General High School/Secondary Diploma Program
Trident Technical College
human services, Human Services, General
InterContinental Hotels Group (IHG®) May 2015 - Present
iQor October 2014 - February 2015
Verizon Wireless 2011 - 2014
T-Mobile March 2009 - January 2011
Skills
40+ WPM, Problem Solving, Microsoft Office, Customer Service, PAYMENT PROCESSING, Telecommunications, Call Centers, Sales, Customer Satisfaction, Customer Experience, Customer Retention, Account Management, Technical Support
Education
Baptist Hill Highschool 1998 — 2000
highschool diploma, Regular/General High School/Secondary Diploma Program
Trident Technical College
human services, Human Services, General
Avery Shepherd's iQor Experience September 2014 - November 2014
Job Financial Services Professional
Industry Financial Services
Experience
Bilo May 2015 - Present
iQor September 2014 - November 2014
Skills
Customer Service
Education
Trident Technical College 2013 — 2014
Basic Skills and Developmental/Remedial Education
Bilo May 2015 - Present
iQor September 2014 - November 2014
Skills
Customer Service
Education
Trident Technical College 2013 — 2014
Basic Skills and Developmental/Remedial Education
Uriella Grant's iQor Experience November 2011 - August 2014
Job Retail Professional
Industry Retail
Experience
iQor November 2011 - August 2014
Kangaroo Express, an operating trade name of The Pantry, Inc. 2014 - 2014
Target June 2012 - November 2012
Education
Strayer University 2014 — 2016
Associate's degree, Accounting
iQor November 2011 - August 2014
Kangaroo Express, an operating trade name of The Pantry, Inc. 2014 - 2014
Target June 2012 - November 2012
Education
Strayer University 2014 — 2016
Associate's degree, Accounting
TeleTech
Sykes
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc