iQor Company
Industry: Business process outsourcing company
DescriptioniQor is a business process outsourcing company which provides customer service, third-party collections and accounts receivable management. Although its headquarters are located in St. Petersburg, Florida, the company operates about 40 call centers in North America, Europe, and Asia. Headquarters: St. Petersburg, Florida, United States CFO: David Kaminsky Number of employees: 40,000 Brands: iQor and QeyMetrics Subsidiaries: Allied Interstate, LLC, Cyber City Teleservices, Ltd., Parent organization: HGGC
iQor List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at iQor. You can filter them based on skills, years of employment, job, education, department, and prior employment.
iQor Salaries. You can even request information on how much does iQor pay if you want to. Learn about salaries, pros and cons of working for iQor directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
969 iQor employees in database. Find out everything there's to know about iQor employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
iQor Employees
Employee
Years
Job
Industry
Dana Reno Dana Reno's iQor Experience November 2010 - April 2011
Job Custmer Service Rep. at Waytek Inc
Industry Wholesale
Experience
Waytek Inc May 2013 - Present
Dana Reno Photography March 2009 - Present
Waconia Good Samaritan Ctr December 2012 - May 2013
The Lighthouse October 2012 - December 2012
Milltronics CNC Machines April 2011 - July 2012
iQor November 2010 - April 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Data Entry, Time Management, Outlook, Microsoft Excel, Sales, Teamwork, Telephone Skills, Training, Medical Terminology, Communication, Technical Documentation, Manuals, Process Improvement, Portrait Photography, Fine Art Photography, Leadership
Education
Ridgewater College 2012 — 2012
Licentiate degree, Nursing Assistant/Aide and Patient Care Assistant/Aide
Scot Lewis 2003 — 2004
Licentiate degree, Cosmetology/Cosmetologist, General
Waytek Inc May 2013 - Present
Dana Reno Photography March 2009 - Present
Waconia Good Samaritan Ctr December 2012 - May 2013
The Lighthouse October 2012 - December 2012
Milltronics CNC Machines April 2011 - July 2012
iQor November 2010 - April 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Data Entry, Time Management, Outlook, Microsoft Excel, Sales, Teamwork, Telephone Skills, Training, Medical Terminology, Communication, Technical Documentation, Manuals, Process Improvement, Portrait Photography, Fine Art Photography, Leadership
Education
Ridgewater College 2012 — 2012
Licentiate degree, Nursing Assistant/Aide and Patient Care Assistant/Aide
Scot Lewis 2003 — 2004
Licentiate degree, Cosmetology/Cosmetologist, General
Marc Chambers's iQor Experience November 2012 - March 2013
Job Finance
Industry Financial Services
Experience
OptumInsight March 2013 - Present
iQor November 2012 - March 2013
Thomson Reuters June 2010 - August 2012
United Auto Credit Corporation February 2009 - May 2010
Messerli & Kramer February 2008 - January 2009
Financial Recovery Services June 2004 - January 2008
Skills
Fluent in French, Software Proficiency, Corporate Communications, Word, Excel, Microsoft Office, Accounting, Negotiation, Strategic Planning, Customer Relations, SAP, GetPaid, Citrix Metaframe, Outlook, PeopleSoft, AS400 system, Dutch, Microsoft Excel, Business Strategy, Retail, Customer Service, Customer Retention
Education
Saint Mary's University of Minnesota 2012 — 2014
Bachelor of Science (B.S.), Accounting and Business/Management
Maple Grove Senior High School 2001 — 2001
High School diploma
Jeanne D'Arc
OptumInsight March 2013 - Present
iQor November 2012 - March 2013
Thomson Reuters June 2010 - August 2012
United Auto Credit Corporation February 2009 - May 2010
Messerli & Kramer February 2008 - January 2009
Financial Recovery Services June 2004 - January 2008
Skills
Fluent in French, Software Proficiency, Corporate Communications, Word, Excel, Microsoft Office, Accounting, Negotiation, Strategic Planning, Customer Relations, SAP, GetPaid, Citrix Metaframe, Outlook, PeopleSoft, AS400 system, Dutch, Microsoft Excel, Business Strategy, Retail, Customer Service, Customer Retention
Education
Saint Mary's University of Minnesota 2012 — 2014
Bachelor of Science (B.S.), Accounting and Business/Management
Maple Grove Senior High School 2001 — 2001
High School diploma
Jeanne D'Arc
Ken Huth Ken Huth's iQor Experience December 2014 - Present
Job Vice President at iQor
Industry Information Technology and Services
Experience
iQor December 2014 - Present
Hartford HealthCare September 2012 - October 2014
Computer Design & Integration, LLC April 2011 - September 2012
Skills
IT Service Management, IT Management, IT Service Delivery, Project Management, Service Delivery, Data Center, Vendor Management, Virtualization, Cloud Computing, Management, VMware, Integration, Security, Disaster Recovery
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
iQor December 2014 - Present
Hartford HealthCare September 2012 - October 2014
Computer Design & Integration, LLC April 2011 - September 2012
Skills
IT Service Management, IT Management, IT Service Delivery, Project Management, Service Delivery, Data Center, Vendor Management, Virtualization, Cloud Computing, Management, VMware, Integration, Security, Disaster Recovery
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
Cori Karwoski Cori Karwoski's iQor Experience October 2009 - May 2012
Job Inventory Control Specialist at Zumiez
Industry Warehousing
Experience
Zumiez November 2014 - Present
Cerner Corporation February 2013 - October 2014
iQor October 2009 - May 2012
Oakley July 2009 - January 2010
Skills
Cerner, PowerChart, INET, Revenue Cycle, iView, Team Leadership, Trainer, Management, Lyricall, Unified Director, Microsoft Word, PowerPoint, Avaya, Enterprise Monitor, DataView, CERS, Customer Service, Supervision, Quality Assurance, Call Center, Reporting Systems
Education
Pima Community College 2007 — 2012
Associate of Arts (AA), Liberal Arts
North Kansas City High School 2002 — 2006
Diploma, Fine Arts
Zumiez November 2014 - Present
Cerner Corporation February 2013 - October 2014
iQor October 2009 - May 2012
Oakley July 2009 - January 2010
Skills
Cerner, PowerChart, INET, Revenue Cycle, iView, Team Leadership, Trainer, Management, Lyricall, Unified Director, Microsoft Word, PowerPoint, Avaya, Enterprise Monitor, DataView, CERS, Customer Service, Supervision, Quality Assurance, Call Center, Reporting Systems
Education
Pima Community College 2007 — 2012
Associate of Arts (AA), Liberal Arts
North Kansas City High School 2002 — 2006
Diploma, Fine Arts
Jaclyn McDonald Jaclyn McDonald's iQor Experience January 2014 - March 2014
Job Working on my Bachelors! :0)
Industry Higher Education
Experience
Securitas Security Services USA, Inc. April 2014 - October 2014
iQor January 2014 - March 2014
A Affordable Event October 2013 - December 2013
Indigo Star Concepts September 2013 - September 2013
United States Air Force August 2003 - August 2013
Defense Intelligence Agency April 2007 - August 2010
United States Air Force February 2004 - April 2007
Skills
Air Force, Security Clearance, Military, DoD, Military Experience, Security+, Defense, Information Assurance, Top Secret, Army, Intelligence, Intelligence Analysis, National Security, Command, Operational Planning, Microsoft Office
Education
Colorado Technical University
Park University
Securitas Security Services USA, Inc. April 2014 - October 2014
iQor January 2014 - March 2014
A Affordable Event October 2013 - December 2013
Indigo Star Concepts September 2013 - September 2013
United States Air Force August 2003 - August 2013
Defense Intelligence Agency April 2007 - August 2010
United States Air Force February 2004 - April 2007
Skills
Air Force, Security Clearance, Military, DoD, Military Experience, Security+, Defense, Information Assurance, Top Secret, Army, Intelligence, Intelligence Analysis, National Security, Command, Operational Planning, Microsoft Office
Education
Colorado Technical University
Park University
Eric Brumfield Eric Brumfield's iQor Experience February 2013 - September 2013
Job Project Manager
Industry Market Research
Experience
Murray Hill National 2010 - 2014
iQor February 2013 - September 2013
Safeway 2008 - 2010
Tuesday Morning 2008 - 2010
US Army 2005 - 2007
Brumfield & Son Construction 2002 - 2005
Skills
Excellent communication..., Market Research, Marketing, Management, Microsoft Office, Recruiting, Troubleshooting, Customer Service, Call Centers, Teamwork, Public Relations, Time Management, Project Management, Microsoft Word, Outlook
Education
Richland College 2013 — 2016
Associate of Science (A.S.)
Cookson Hills Christian High School 2002 — 2005
Murray Hill National 2010 - 2014
iQor February 2013 - September 2013
Safeway 2008 - 2010
Tuesday Morning 2008 - 2010
US Army 2005 - 2007
Brumfield & Son Construction 2002 - 2005
Skills
Excellent communication..., Market Research, Marketing, Management, Microsoft Office, Recruiting, Troubleshooting, Customer Service, Call Centers, Teamwork, Public Relations, Time Management, Project Management, Microsoft Word, Outlook
Education
Richland College 2013 — 2016
Associate of Science (A.S.)
Cookson Hills Christian High School 2002 — 2005
Carlton Johnson, LPA's iQor Experience March 2007 - June 2009
Job Chief Financial Member at Luz Fraterno, LLC
Industry Accounting
Experience
Global Energy USA May 2015 - Present
Revolutionary Entertainment Group January 2013 - Present
Luz Fraterno, LLC January 2012 - Present
WyzAnt Tutoring July 2010 - Present
Elance April 2009 - Present
SourceRight Solutions November 2009 - May 2010
American Learning Center November 2008 - July 2009
Suite101.com July 2007 - June 2009
iQor March 2007 - June 2009
Accountemps May 2006 - March 2007
Skills
Small Business..., Financial Analysis, Financial Planning, Financial Reporting, Management Reporting, Financial Modeling, Business Advisory, Business Planning, Business Plan..., Spreadsheet Design, Entity Selection, Entity Formation, Tax Preparation, Tax Planning, Financial Statement..., Accounting, Budgeting, General Ledger, Bookkeeping, Excel, Forecasting, Word, Compliance, Access, Auditing, Microsoft Office, Cash Flow, Management Consulting, Financial Management, Analysis, Non-profits, Research, Management, Microsoft Excel, Budgets, Microsoft Word, Financial Statements, QuickBooks, Nonprofits, Training, Strategic Planning, Start-ups, Accounts Receivable, Accounts Payable, Account Reconciliation, PeopleSoft, Human Resources, Strategy, Internal Controls, Tax
Education
Morehouse College 1995 — 1999
Bachelor of Arts, Accounting
The Business, Legal, and Financial Professions Academy at Savannah High School 1991 — 1995
H.S. Diploma, Finance
Global Energy USA May 2015 - Present
Revolutionary Entertainment Group January 2013 - Present
Luz Fraterno, LLC January 2012 - Present
WyzAnt Tutoring July 2010 - Present
Elance April 2009 - Present
SourceRight Solutions November 2009 - May 2010
American Learning Center November 2008 - July 2009
Suite101.com July 2007 - June 2009
iQor March 2007 - June 2009
Accountemps May 2006 - March 2007
Skills
Small Business..., Financial Analysis, Financial Planning, Financial Reporting, Management Reporting, Financial Modeling, Business Advisory, Business Planning, Business Plan..., Spreadsheet Design, Entity Selection, Entity Formation, Tax Preparation, Tax Planning, Financial Statement..., Accounting, Budgeting, General Ledger, Bookkeeping, Excel, Forecasting, Word, Compliance, Access, Auditing, Microsoft Office, Cash Flow, Management Consulting, Financial Management, Analysis, Non-profits, Research, Management, Microsoft Excel, Budgets, Microsoft Word, Financial Statements, QuickBooks, Nonprofits, Training, Strategic Planning, Start-ups, Accounts Receivable, Accounts Payable, Account Reconciliation, PeopleSoft, Human Resources, Strategy, Internal Controls, Tax
Education
Morehouse College 1995 — 1999
Bachelor of Arts, Accounting
The Business, Legal, and Financial Professions Academy at Savannah High School 1991 — 1995
H.S. Diploma, Finance
Mutee Pleasant Mutee Pleasant's iQor Experience December 2012 - Present
Job CSR at iQor
Industry
Experience
iQor December 2012 - Present
Education
Phoenix College 1987 — 1989
Bachelor of Technology (B.Tech.), Telecommunications Engineering, 3.8
Central High phoenix,az 1983 — 1986
Gen, Gen
iQor December 2012 - Present
Education
Phoenix College 1987 — 1989
Bachelor of Technology (B.Tech.), Telecommunications Engineering, 3.8
Central High phoenix,az 1983 — 1986
Gen, Gen
Jennifer Davenport Jennifer Davenport's iQor Experience June 2011 - Present
Job Vice President, Quality Assurance at iQor
Industry Outsourcing/Offshoring
Experience
iQor June 2011 - Present
Time Warner Cable August 1995 - June 2011
Skills
Call Centers, Training, Employee Training, BPO, Team Leadership, Process Excellence, Outsourcing, Process Improvement, Leadership, Management, Quality Assurance, Quality Management, Customer Satisfaction, Team Building, Customer Experience, Vendor Management, Operations Management
Education
Park University 2011 — 2015
Bachelor's Degree, Business Administration, Management and Operations
KC KANSAS COMMUNITY COLLEGE 1999 — 2001
Associate's Degree, Business Administration, Management and Operations, Graduated Summa Cum Laude
iQor June 2011 - Present
Time Warner Cable August 1995 - June 2011
Skills
Call Centers, Training, Employee Training, BPO, Team Leadership, Process Excellence, Outsourcing, Process Improvement, Leadership, Management, Quality Assurance, Quality Management, Customer Satisfaction, Team Building, Customer Experience, Vendor Management, Operations Management
Education
Park University 2011 — 2015
Bachelor's Degree, Business Administration, Management and Operations
KC KANSAS COMMUNITY COLLEGE 1999 — 2001
Associate's Degree, Business Administration, Management and Operations, Graduated Summa Cum Laude
Sonja Wheeler Sonja Wheeler's iQor Experience August 2014 - October 2014
Job Experienced Medical Administrative Assistant
Industry Medical Practice
Experience
Care Core National October 2014 - Present
iQor August 2014 - October 2014
United States Postal Service November 2012 - September 2013
ECS October 2012 - January 2013
T-Mobile June 2012 - October 2012
TriWest Healthcare Alliance March 2011 - June 2012
U.S Army July 2004 - June 2008
Skills
Data Entry, Customer Service, Access, 10 Key, Microsoft Office, Administrative..., Microsoft Word, Outlook, Microsoft Excel, Call Centers, Troubleshooting, HIPAA, Software Documentation, PowerPoint, Training, Research, Windows, Analysis, Team Leadership, Cpr Certified, Telephone Skills
Education
Pikes Peak Community College 2012 — 2015
Associates of allied science, Radiologic Technology/Science - Radiographer
Everest College 2011 — 2012
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
R H Watkins High School 1999 — 2003
Diploma, General Studies
Care Core National October 2014 - Present
iQor August 2014 - October 2014
United States Postal Service November 2012 - September 2013
ECS October 2012 - January 2013
T-Mobile June 2012 - October 2012
TriWest Healthcare Alliance March 2011 - June 2012
U.S Army July 2004 - June 2008
Skills
Data Entry, Customer Service, Access, 10 Key, Microsoft Office, Administrative..., Microsoft Word, Outlook, Microsoft Excel, Call Centers, Troubleshooting, HIPAA, Software Documentation, PowerPoint, Training, Research, Windows, Analysis, Team Leadership, Cpr Certified, Telephone Skills
Education
Pikes Peak Community College 2012 — 2015
Associates of allied science, Radiologic Technology/Science - Radiographer
Everest College 2011 — 2012
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
R H Watkins High School 1999 — 2003
Diploma, General Studies
Natasha R. Jones Natasha R. Jones's iQor Experience January 2014 - June 2015
Job Senior Agent, Customer Care Center at WalMart
Industry Telecommunications
Experience
Walmart eCommerce September 2015 - Present
iQor January 2014 - June 2015
T-Mobile June 2012 - June 2013
T-Mobile October 2008 - June 2012
Wells Fargo January 2007 - July 2008
Alliance Data May 2005 - December 2006
Skills
Customer Satisfaction, Customer Service, Invoicing, Telephone Skills, Troubleshooting, Customer Experience, Networking, Insurance, Fax, Credit Cards, Call Centers, Payments, Customer Retention, Access, Leadership, Team Leadership, Technical Support, Microsoft Word, Microsoft Office, Time Management, Training
Education
Lincoln Humanities/Communications Magnet High School 1996 — 2006
High School Diploma, Journalism
Paul Quinn College 2000 — 2005
"BS", Business Administration
Walmart eCommerce September 2015 - Present
iQor January 2014 - June 2015
T-Mobile June 2012 - June 2013
T-Mobile October 2008 - June 2012
Wells Fargo January 2007 - July 2008
Alliance Data May 2005 - December 2006
Skills
Customer Satisfaction, Customer Service, Invoicing, Telephone Skills, Troubleshooting, Customer Experience, Networking, Insurance, Fax, Credit Cards, Call Centers, Payments, Customer Retention, Access, Leadership, Team Leadership, Technical Support, Microsoft Word, Microsoft Office, Time Management, Training
Education
Lincoln Humanities/Communications Magnet High School 1996 — 2006
High School Diploma, Journalism
Paul Quinn College 2000 — 2005
"BS", Business Administration
Brandon Denton Brandon Denton's iQor Experience February 2010 - October 2010
Job Supervisor, Member Services and Information Infrastructure at Ontario One Call
Industry Utilities
Experience
Ontario One Call November 2013 - Present
Ontario One Call March 2013 - November 2013
Accu-Link Call Centres Inc. November 2010 - March 2013
iQor February 2010 - October 2010
NCO Financial Systems March 2003 - September 2009
Skills
Data Analysis, Call Centers, Process Improvement, Quality Assurance, Team Leadership, Project Management, Microsoft Excel, Software Documentation, Microsoft Office, Management, Leadership, Troubleshooting, Strategic Planning, Customer Service, Operations Management, Team Management, Business Analysis, Analytics, Team Building, Vendor Management, Access, Customer Satisfaction
Education
Mohawk College 2001 — 2001
Computer Science
Ontario One Call November 2013 - Present
Ontario One Call March 2013 - November 2013
Accu-Link Call Centres Inc. November 2010 - March 2013
iQor February 2010 - October 2010
NCO Financial Systems March 2003 - September 2009
Skills
Data Analysis, Call Centers, Process Improvement, Quality Assurance, Team Leadership, Project Management, Microsoft Excel, Software Documentation, Microsoft Office, Management, Leadership, Troubleshooting, Strategic Planning, Customer Service, Operations Management, Team Management, Business Analysis, Analytics, Team Building, Vendor Management, Access, Customer Satisfaction
Education
Mohawk College 2001 — 2001
Computer Science
Andrew Wylie's iQor Experience April 2014 - June 2015
Job Senior Manufacturing Manager at L3 Communications
Industry Aviation & Aerospace
Experience
L-3 Communications June 2015 - Present
iQor April 2014 - June 2015
Jabil September 2012 - February 2014
Urban Outfitters August 2009 - September 2012
Roche Diagnostics September 2004 - August 2009
Visteon Automotive Systems September 2002 - September 2004
Mitsubishi Electric Automation August 2000 - August 2002
Skills
Lean Manufacturing, Manufacturing, Six Sigma, Industrial Engineering, Operations Management, Warehousing, Logistics, Manufacturing Operations, MRP, Quality System, Value Stream Mapping, Manufacturing..., Material Handling..., Supply Chain Management, Kaizen, Engineering, Warehouse Management, Kanban, JIT, Root Cause Analysis, Management, Supply Management, Materials Management, Operational Excellence, Iso 9000, Product Development, DMAIC, Production Planning, FMEA, Project Planning, Transportation, Distributed Team..., Process Engineering, SPC, Inventory Control, Project Management, Cost Benefit, Analysis, Budgets, Cross-functional Team..., Operations, Cost Reduction, Lean Initiatives, Distribution, Distribution Management, Warehouse Layout, Warehousing Operations, Cost Analysis, Productivity Improvement, MOST
Education
Purdue University 1995 — 1999
BS, Industrial Engineering Technology
L-3 Communications June 2015 - Present
iQor April 2014 - June 2015
Jabil September 2012 - February 2014
Urban Outfitters August 2009 - September 2012
Roche Diagnostics September 2004 - August 2009
Visteon Automotive Systems September 2002 - September 2004
Mitsubishi Electric Automation August 2000 - August 2002
Skills
Lean Manufacturing, Manufacturing, Six Sigma, Industrial Engineering, Operations Management, Warehousing, Logistics, Manufacturing Operations, MRP, Quality System, Value Stream Mapping, Manufacturing..., Material Handling..., Supply Chain Management, Kaizen, Engineering, Warehouse Management, Kanban, JIT, Root Cause Analysis, Management, Supply Management, Materials Management, Operational Excellence, Iso 9000, Product Development, DMAIC, Production Planning, FMEA, Project Planning, Transportation, Distributed Team..., Process Engineering, SPC, Inventory Control, Project Management, Cost Benefit, Analysis, Budgets, Cross-functional Team..., Operations, Cost Reduction, Lean Initiatives, Distribution, Distribution Management, Warehouse Layout, Warehousing Operations, Cost Analysis, Productivity Improvement, MOST
Education
Purdue University 1995 — 1999
BS, Industrial Engineering Technology
Seth Wymer Seth Wymer's iQor Experience February 2013 - 2015
Job Business Unit Compliance Officer
Industry Financial Services
Experience
Community Choice Financial, Inc. August 2015 - Present
iQor February 2013 - 2015
Manley Deas Kochalski, LLC August 2012 - January 2013
NCO Financial Systems December 2011 - August 2012
Creative Foundations, Inc. May 2010 - May 2011
St. Mary's School July 2007 - May 2010
Skills
Performance Management, Employee Relations, Compliance, Training & Development, Higher Education, Technical Writing, Employee Training, Instructional Design, Teaching, Workshop Facilitation, Organizational..., Time Management, Succession Planning, Employee Benefits, Public Speaking, Training, Interviews, HRIS, Recruiting, Onboarding, Career Counseling, Training Delivery, Resume Writing, Leadership Development, Coaching, Employee Engagement, Call Centers, Management, Customer Service
Education
St. Vincent Seminary 2003 — 2007
Master of Arts (M.A.), Ethics
Pontifical College Josephinum 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Community Choice Financial, Inc. August 2015 - Present
iQor February 2013 - 2015
Manley Deas Kochalski, LLC August 2012 - January 2013
NCO Financial Systems December 2011 - August 2012
Creative Foundations, Inc. May 2010 - May 2011
St. Mary's School July 2007 - May 2010
Skills
Performance Management, Employee Relations, Compliance, Training & Development, Higher Education, Technical Writing, Employee Training, Instructional Design, Teaching, Workshop Facilitation, Organizational..., Time Management, Succession Planning, Employee Benefits, Public Speaking, Training, Interviews, HRIS, Recruiting, Onboarding, Career Counseling, Training Delivery, Resume Writing, Leadership Development, Coaching, Employee Engagement, Call Centers, Management, Customer Service
Education
St. Vincent Seminary 2003 — 2007
Master of Arts (M.A.), Ethics
Pontifical College Josephinum 1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature/Letters
Patricia Denommee Patricia Denommee's iQor Experience November 2008 - Present
Job Assistance VicePresident at iQor
Industry Financial Services
Experience
iQor November 2008 - Present
NCO Financial Systems July 2008 - November 2008
Aditya Birla Minacs Corporation January 2007 - July 2008
Skills
Management, Leadership, Call Centers, Program Management, Analysis, Customer Satisfaction, Customer Service, Strategic Planning, Teamwork, Continuous Improvement, Outsourcing, Vendor Management, Operations Management, Workforce Management, Offshoring, Process Improvement, Service Delivery, Performance Management, Team Management, Call Center
Education
Niagara College 2004 — 2006
Correctional Worker Diploma, Ministry of Community Safety and Correctional Services
Niagara College 2002 — 2004
General Arts & Science Diploma, Medical & Science Field
iQor November 2008 - Present
NCO Financial Systems July 2008 - November 2008
Aditya Birla Minacs Corporation January 2007 - July 2008
Skills
Management, Leadership, Call Centers, Program Management, Analysis, Customer Satisfaction, Customer Service, Strategic Planning, Teamwork, Continuous Improvement, Outsourcing, Vendor Management, Operations Management, Workforce Management, Offshoring, Process Improvement, Service Delivery, Performance Management, Team Management, Call Center
Education
Niagara College 2004 — 2006
Correctional Worker Diploma, Ministry of Community Safety and Correctional Services
Niagara College 2002 — 2004
General Arts & Science Diploma, Medical & Science Field
Marcus Barnett Marcus Barnett's iQor Experience May 2012 - June 2012
Job High Needs Case Manager at Southwest Network
Industry Human Resources
Experience
Southwest Network February 2015 - Present
Boys & Girls Club 2010 - Present
TOYS "R" US June 2014 - February 2015
iQor May 2012 - June 2012
Tommy Hilfiger June 2011 - August 2011
Skills
Microsoft Office, People Skills, Leadership, Organization, Communication, Children, Experience Working with..., Public Speaking, Data Entry, Time Management
Education
Northern Arizona University 2013 — 2014
Bachelor of Applied Science (BASc), Psychology
Simpson College 2010 — 2013
Southwest Network February 2015 - Present
Boys & Girls Club 2010 - Present
TOYS "R" US June 2014 - February 2015
iQor May 2012 - June 2012
Tommy Hilfiger June 2011 - August 2011
Skills
Microsoft Office, People Skills, Leadership, Organization, Communication, Children, Experience Working with..., Public Speaking, Data Entry, Time Management
Education
Northern Arizona University 2013 — 2014
Bachelor of Applied Science (BASc), Psychology
Simpson College 2010 — 2013
Tammarah Harrington's iQor Experience February 2009 - Present
Job Customer Service Specialist at iQor
Industry Outsourcing/Offshoring
Experience
iQor February 2009 - Present
Calvary Portfolio Services February 2012 - May 2012
Skills
Collections, Customer Service, Typing, Phone Etiquette, Microsoft Office, Microsoft Excel, Microsoft Word, Notepad++, Time Management, Management, Team Leadership, Teamwork, Adaptability
Education
North Hennepin Community College 2010 — 2014
Bachelor's Degree (In progress), Business Administration and Management, General
John Marshall High School 2003 — 2007
iQor February 2009 - Present
Calvary Portfolio Services February 2012 - May 2012
Skills
Collections, Customer Service, Typing, Phone Etiquette, Microsoft Office, Microsoft Excel, Microsoft Word, Notepad++, Time Management, Management, Team Leadership, Teamwork, Adaptability
Education
North Hennepin Community College 2010 — 2014
Bachelor's Degree (In progress), Business Administration and Management, General
John Marshall High School 2003 — 2007
Stephanie Daluge - Reents Stephanie Daluge - Reents's iQor Experience November 2011 - January 2012
Job Customer Service Representative at Skybridge Marketing Group
Industry Retail
Experience
Volt Solutions January 2010 - Present
Electro Industries January 2007 - Present
Skybridge Marketing Group May 2012 - January 2013
Skybridge Marketing May 2012 - January 2013
iQor November 2011 - January 2012
iQor January 2011 - January 2012
Target August 2010 - November 2011
Target January 2010 - January 2011
T&M Towing January 2002 - January 2009
River City Extreme January 2007 - January 2008
Skills
Customer Service, Phone Etiquette, Money Handling, Retail, Time Management, Data Entry, Customer Satisfaction, Cashiering, Microsoft Excel, Sales, Microsoft Office, Mathematics, Creative Writing, Writing
Education
North Hennepin Community College 2009 — 2015
Associate of Science (AS), Accounting
Monticello High School 2004 — 2008
High School Diploma, General Studies
Volt Solutions January 2010 - Present
Electro Industries January 2007 - Present
Skybridge Marketing Group May 2012 - January 2013
Skybridge Marketing May 2012 - January 2013
iQor November 2011 - January 2012
iQor January 2011 - January 2012
Target August 2010 - November 2011
Target January 2010 - January 2011
T&M Towing January 2002 - January 2009
River City Extreme January 2007 - January 2008
Skills
Customer Service, Phone Etiquette, Money Handling, Retail, Time Management, Data Entry, Customer Satisfaction, Cashiering, Microsoft Excel, Sales, Microsoft Office, Mathematics, Creative Writing, Writing
Education
North Hennepin Community College 2009 — 2015
Associate of Science (AS), Accounting
Monticello High School 2004 — 2008
High School Diploma, General Studies
Richard Wolman Richard Wolman's iQor Experience May 1996 - March 2010
Job SQL Programmer at Ventura County Credit Union
Industry Financial Services
Experience
Ventura County Credit Union February 2013 - Present
iQor May 1996 - March 2010
Collection Data Systems June 1982 - December 1995
Skills
Vendor Management, COBOL, Process Improvement, Business Analysis, SQL, Executive Management, Team Building, Outsourcing, CRM, Management
Education
Moorpark College
Ventura County Credit Union February 2013 - Present
iQor May 1996 - March 2010
Collection Data Systems June 1982 - December 1995
Skills
Vendor Management, COBOL, Process Improvement, Business Analysis, SQL, Executive Management, Team Building, Outsourcing, CRM, Management
Education
Moorpark College
Humberto Yanez's iQor Experience December 2010 - September 2011
Job Patient Services at McKesson
Industry Telecommunications
Experience
CVS Health August 2014 - December 2014
McKesson Health Solutions October 2012 - August 2014
Pace September 2011 - October 2012
iQor December 2010 - September 2011
iQor December 2010 - September 2011
Birt's Bistro & Bookstore May 2010 - December 2010
Polar Ice Operated/Desert Schools Coyotes Center September 2008 - February 2009
Rio Salado College, Avondale Site February 2008 - June 2008
Estrella Mountain College August 2005 - February 2008
Skills
Fundraising, Customer Service, Program Management, Data Entry, Time Management, Recruiting, Team Leadership, Process Scheduler, PowerPoint, Microsoft Excel, Call Centers, Leadership, Training, Customer Satisfaction, Technical Support
Education
Estrella Mountain Community College 2004 — 2007
AA, Culinary Arts
Phoenix College
CVS Health August 2014 - December 2014
McKesson Health Solutions October 2012 - August 2014
Pace September 2011 - October 2012
iQor December 2010 - September 2011
iQor December 2010 - September 2011
Birt's Bistro & Bookstore May 2010 - December 2010
Polar Ice Operated/Desert Schools Coyotes Center September 2008 - February 2009
Rio Salado College, Avondale Site February 2008 - June 2008
Estrella Mountain College August 2005 - February 2008
Skills
Fundraising, Customer Service, Program Management, Data Entry, Time Management, Recruiting, Team Leadership, Process Scheduler, PowerPoint, Microsoft Excel, Call Centers, Leadership, Training, Customer Satisfaction, Technical Support
Education
Estrella Mountain Community College 2004 — 2007
AA, Culinary Arts
Phoenix College
Sarah Farrer Sarah Farrer's iQor Experience September 2011 - Present
Job Client Services
Industry Financial Services
Experience
iQor September 2011 - Present
Recovercorp Inc July 2006 - September 2011
Minacs July 2005 - July 2006
Skills
Call Centers, Customer Service, Data Entry, Accounts Receivable, Microsoft Excel, Microsoft Office, Telephone Skills, Customer Satisfaction, Outlook, Microsoft Word, Time Management, Invoicing, Software Documentation, Phone Etiquette, PowerPoint, Process Improvement, Teamwork
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Veterinary Technician, Animal Sciences
Sheridan College 1999 — 2000
Animal Care
iQor September 2011 - Present
Recovercorp Inc July 2006 - September 2011
Minacs July 2005 - July 2006
Skills
Call Centers, Customer Service, Data Entry, Accounts Receivable, Microsoft Excel, Microsoft Office, Telephone Skills, Customer Satisfaction, Outlook, Microsoft Word, Time Management, Invoicing, Software Documentation, Phone Etiquette, PowerPoint, Process Improvement, Teamwork
Education
Seneca College of Applied Arts and Technology 2000 — 2001
Veterinary Technician, Animal Sciences
Sheridan College 1999 — 2000
Animal Care
Kimberly Neary Kimberly Neary's iQor Experience September 2012 - January 2013
Job Business Office Rep at Stillwater Medical Group
Industry Legal Services
Experience
Stillwater Medical Group April 2013 - Present
Leiran Law Offices July 2011 - Present
iQor September 2012 - January 2013
I.C. System January 2007 - September 2012
RMS Inc June 2003 - December 2006
Domino's November 2001 - December 2002
Tropic Tan September 1998 - August 2001
Skills
Data Entry, Outlook, Credit, Insurance, Accounts Receivable, Excel, Collections, Legal Research, Accounting, Time Management, Family Law, Litigation, Microsoft Excel
Education
Minnesota School of Business 2012 — 2014
Bachelors of Science, Paralegal
Minnesota School of Business 2008 — 2011
Associates Applied Science Degree, Paralegal
Stillwater Medical Group April 2013 - Present
Leiran Law Offices July 2011 - Present
iQor September 2012 - January 2013
I.C. System January 2007 - September 2012
RMS Inc June 2003 - December 2006
Domino's November 2001 - December 2002
Tropic Tan September 1998 - August 2001
Skills
Data Entry, Outlook, Credit, Insurance, Accounts Receivable, Excel, Collections, Legal Research, Accounting, Time Management, Family Law, Litigation, Microsoft Excel
Education
Minnesota School of Business 2012 — 2014
Bachelors of Science, Paralegal
Minnesota School of Business 2008 — 2011
Associates Applied Science Degree, Paralegal
Reginald Solomon Jr's iQor Experience October 2007 - September 2009
Job Claims Adjuster at Selective Insurance Company of America
Industry Insurance
Experience
Selective Insurance April 2015 - Present
CorVel Corporation September 2009 - April 2015
iQor October 2007 - September 2009
Bed Bath & Beyond 2005 - 2007
Skills
Claims Management, Workers Compensation, Healthcare, Customer Service, Telecommunications, Medical Billing, Team Building, Marketing, Claims Resolution, Management, Claim Investigation, Account Management, Data Analysis, Claims Handling, Subrogation, Workers' Compensation..., Property
Education
North Carolina Central University
Business Administration, Marketing
Selective Insurance April 2015 - Present
CorVel Corporation September 2009 - April 2015
iQor October 2007 - September 2009
Bed Bath & Beyond 2005 - 2007
Skills
Claims Management, Workers Compensation, Healthcare, Customer Service, Telecommunications, Medical Billing, Team Building, Marketing, Claims Resolution, Management, Claim Investigation, Account Management, Data Analysis, Claims Handling, Subrogation, Workers' Compensation..., Property
Education
North Carolina Central University
Business Administration, Marketing
Cody Hornbuckle Cody Hornbuckle's iQor Experience May 2011 - October 2013
Job Customer Service Assistant at Haven Hospice
Industry Hospital & Health Care
Experience
Haven Hospice October 2014 - Present
Student Business Services November 2013 - June 2015
Express Employment Professionals February 2014 - October 2014
iQor May 2011 - October 2013
Navy Lodge September 2010 - January 2011
The Pretzel Twister October 2008 - May 2010
Hickory Farms December 2009 - December 2009
Popeyes Louisiana Kitchen May 2008 - July 2008
Pacific Sunwear November 2007 - January 2008
Skills
Invoicing, Account Reconciliation, Accounts Receivable, Accounts Payable, Forecasting, Sales, Call Centers, Accounting, Customer Service, Customer Satisfaction, Social Networking, Hospitality, Credit, Financial Reporting, Negotiation, Telephone Skills, Time Management, Microsoft Office, Retail, BPO, Outsourcing, Financial Accounting, Tax, Leadership, Finance, Financial Statements, Customer Experience, Account Management, Spreadsheets, Administration, Cash Management, Cash Flow, Internet Explorer, Fax, Inventory, Phone Etiquette, AS400 system, New Hire Training, Telephone Reception, Collections, Call Center, Receptionist Duties, Money Management, Schedules, Outlook Express, Office Administration, Medical Records, ICD-9
Education
Santa Fe College 2009 — 2012
Associate of Arts (AA), Biology/Biological Sciences, General
Gainesville High School 2008 — 2009
Haven Hospice October 2014 - Present
Student Business Services November 2013 - June 2015
Express Employment Professionals February 2014 - October 2014
iQor May 2011 - October 2013
Navy Lodge September 2010 - January 2011
The Pretzel Twister October 2008 - May 2010
Hickory Farms December 2009 - December 2009
Popeyes Louisiana Kitchen May 2008 - July 2008
Pacific Sunwear November 2007 - January 2008
Skills
Invoicing, Account Reconciliation, Accounts Receivable, Accounts Payable, Forecasting, Sales, Call Centers, Accounting, Customer Service, Customer Satisfaction, Social Networking, Hospitality, Credit, Financial Reporting, Negotiation, Telephone Skills, Time Management, Microsoft Office, Retail, BPO, Outsourcing, Financial Accounting, Tax, Leadership, Finance, Financial Statements, Customer Experience, Account Management, Spreadsheets, Administration, Cash Management, Cash Flow, Internet Explorer, Fax, Inventory, Phone Etiquette, AS400 system, New Hire Training, Telephone Reception, Collections, Call Center, Receptionist Duties, Money Management, Schedules, Outlook Express, Office Administration, Medical Records, ICD-9
Education
Santa Fe College 2009 — 2012
Associate of Arts (AA), Biology/Biological Sciences, General
Gainesville High School 2008 — 2009
Bryon Bougie Bryon Bougie's iQor Experience April 2011 - April 2012
Job Professional
Industry Consumer Services
Experience
Milestone AV Technologies Technical SupportSANUSJuly 2014 - Present
iQor April 2011 - April 2012
Express Scripts November 2007 - April 2011
CHILDRENS WORLD May 2006 - May 2007
RAMSEY ACTION PROGAM August 2004 - April 2006
Skills
Call Center, Data Entry, Pharmacy Benefit..., Customer Service, Computer Hardware, Windows, Microsoft Office, Cooking, Management, Invoicing, Training, Call Centers, Customer Satisfaction
Education
Normandale Community College 2012 — 2014
Associates, Writing
Milestone AV Technologies Technical SupportSANUSJuly 2014 - Present
iQor April 2011 - April 2012
Express Scripts November 2007 - April 2011
CHILDRENS WORLD May 2006 - May 2007
RAMSEY ACTION PROGAM August 2004 - April 2006
Skills
Call Center, Data Entry, Pharmacy Benefit..., Customer Service, Computer Hardware, Windows, Microsoft Office, Cooking, Management, Invoicing, Training, Call Centers, Customer Satisfaction
Education
Normandale Community College 2012 — 2014
Associates, Writing
Ross Cunningham's iQor Experience September 2014 - January 2015
Job Assistant Vice President Operations
Industry Outsourcing/Offshoring
Experience
DHI Mortgage January 2015 - Present
Team Two Management September 2011 - Present
RBS/ Citizens Bank N.A. May 2012 - Present
iQor September 2014 - January 2015
Webster Bank September 2011 - April 2012
Skills
Commercial Lending, Loans, Commercial Banking, Banking, Retail Banking, Credit, Cross Selling, Loan Origination, Mortgage Banking, Cash Management, Portfolio Management, Small Business Lending, Credit Risk, Business Analysis, Financial Analysis
Education
Southern Connecticut State University 2009 — 2011
Global Business & Economics, global business & econonics
Business Institute 2012 — 2013
CABA- Certified Advanced Business Analyst
Salve Regina University 2004 — 2009
global business & economics, BAS- Global Business $ Economics
hamden hall 2000 — 2004
prep school
DHI Mortgage January 2015 - Present
Team Two Management September 2011 - Present
RBS/ Citizens Bank N.A. May 2012 - Present
iQor September 2014 - January 2015
Webster Bank September 2011 - April 2012
Skills
Commercial Lending, Loans, Commercial Banking, Banking, Retail Banking, Credit, Cross Selling, Loan Origination, Mortgage Banking, Cash Management, Portfolio Management, Small Business Lending, Credit Risk, Business Analysis, Financial Analysis
Education
Southern Connecticut State University 2009 — 2011
Global Business & Economics, global business & econonics
Business Institute 2012 — 2013
CABA- Certified Advanced Business Analyst
Salve Regina University 2004 — 2009
global business & economics, BAS- Global Business $ Economics
hamden hall 2000 — 2004
prep school
jessica fregoso's iQor Experience August 2013 - November 2013
Job Service and Support Representative at Intuit
Industry Computer Software
Justin Koch's iQor Experience October 2014 - Present
Job AVPIQOR
Industry Financial Services
Experience
iQor October 2014 - Present
Primary Financial Services May 2014 - October 2014
Primary Financial Services May 2013 - April 2014
Firstsource Advantage LLC September 2011 - April 2013
American Coradius International, LLC (ACI) September 2009 - May 2011
Skills
Motivational Speaking, Sales Motivation, Strategic Negotiations, Skip Tracing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Development & delivery..., Organizational..., Constructive Feedback, Employee Engagement, Employee Relations, Empathy, Organizing Meetings, Group Training, Customer Service, FDCPA, Collections, Data Collection, Data Analysis, Classroom Management, Sales Operations, Operations Management, Job Coaching, World History, Social Sciences, Instructor-led Training, Hands-on Learning, Root Cause Problem..., Hands-on Development, Debt Restructuring, Recoveries
Education
Niagara County Community College 2007 — 2009
Social and Humanitarian studies
Niagara-Wheatfield High School 2003 — 2007
iQor October 2014 - Present
Primary Financial Services May 2014 - October 2014
Primary Financial Services May 2013 - April 2014
Firstsource Advantage LLC September 2011 - April 2013
American Coradius International, LLC (ACI) September 2009 - May 2011
Skills
Motivational Speaking, Sales Motivation, Strategic Negotiations, Skip Tracing, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Development & delivery..., Organizational..., Constructive Feedback, Employee Engagement, Employee Relations, Empathy, Organizing Meetings, Group Training, Customer Service, FDCPA, Collections, Data Collection, Data Analysis, Classroom Management, Sales Operations, Operations Management, Job Coaching, World History, Social Sciences, Instructor-led Training, Hands-on Learning, Root Cause Problem..., Hands-on Development, Debt Restructuring, Recoveries
Education
Niagara County Community College 2007 — 2009
Social and Humanitarian studies
Niagara-Wheatfield High School 2003 — 2007
Evan Martinson-Packer Evan Martinson-Packer's iQor Experience February 2014 - April 2014
Job President at Martinson Enterprises LLC
Industry Marketing and Advertising
Experience
Wholesale Androids January 2015 - Present
Minnesota Ice Sculptures November 2014 - Present
Martinson Enterprises LLC November 2013 - Present
iQor February 2014 - April 2014
AllianceOne June 2013 - February 2014
Old Chicago Restaurants January 2013 - June 2013
Skills
Cashiering, Customer Service, Sales, Negotiation, Accounts Receivable, Marketing, Teamwork, Consulting, Time Management, Business Intelligence, SEO, Telephone Skills, Finance, Call Centers, Account Management, Credit, Microsoft Excel, Management, Customer Support, Software Documentation, Skip Tracing, Phone Etiquette
Education
Saint Paul College-A Community and Technical College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Entrepreneurial and Small Business Operations
Wholesale Androids January 2015 - Present
Minnesota Ice Sculptures November 2014 - Present
Martinson Enterprises LLC November 2013 - Present
iQor February 2014 - April 2014
AllianceOne June 2013 - February 2014
Old Chicago Restaurants January 2013 - June 2013
Skills
Cashiering, Customer Service, Sales, Negotiation, Accounts Receivable, Marketing, Teamwork, Consulting, Time Management, Business Intelligence, SEO, Telephone Skills, Finance, Call Centers, Account Management, Credit, Microsoft Excel, Management, Customer Support, Software Documentation, Skip Tracing, Phone Etiquette
Education
Saint Paul College-A Community and Technical College 2015 — 2017
Associate of Arts and Sciences (A.A.S.), Entrepreneurial and Small Business Operations
Kenya Jacobs, SHRM-CP, CCP, PHR's iQor Experience June 2007 - July 2008
Job Compensation Manager at Thomas Jefferson University H
Industry Hospital & Health Care
Experience
Wings For Success January 2015 - Present
Thomas Jefferson University H August 2013 - Present
Christiana Care Health System December 2008 - August 2013
iQor June 2007 - July 2008
General Electric 2006 - 2007
General Electric 2004 - 2006
CIGNA 2002 - 2004
CIGNA 1999 - 2001
Worthington Armstrong Venture 1998 - 1999
Worthington Steel/Worthington Armstrong Venture 1996 - 1998
Skills
Deferred Compensation, Change Management, Project Management, Employee Training, Performance Management, Employee Relations, HRIS, Employee Engagement, Onboarding, Employee Benefits, Succession Planning, Talent Management, Human Resources, Training, Personnel Management, Leadership, Vendor Management
Education
Pennsylvania State University-Great Valley Graduate Center 2008 — 2010
Masters, Leadership Development
Simmons College 1988 — 1992
BA, Business Administration
Wings For Success January 2015 - Present
Thomas Jefferson University H August 2013 - Present
Christiana Care Health System December 2008 - August 2013
iQor June 2007 - July 2008
General Electric 2006 - 2007
General Electric 2004 - 2006
CIGNA 2002 - 2004
CIGNA 1999 - 2001
Worthington Armstrong Venture 1998 - 1999
Worthington Steel/Worthington Armstrong Venture 1996 - 1998
Skills
Deferred Compensation, Change Management, Project Management, Employee Training, Performance Management, Employee Relations, HRIS, Employee Engagement, Onboarding, Employee Benefits, Succession Planning, Talent Management, Human Resources, Training, Personnel Management, Leadership, Vendor Management
Education
Pennsylvania State University-Great Valley Graduate Center 2008 — 2010
Masters, Leadership Development
Simmons College 1988 — 1992
BA, Business Administration
Nadia Jackson Nadia Jackson's iQor Experience 2010 - 2013
Job Education Professional
Industry Outsourcing/Offshoring
Experience
The Goddard School January 2014 - Present
iQor 2010 - 2013
Skills
Communication Skills, Patience, Quality Assurance, Call Centers, Customer Service, Telephone Skills, Data Entry, Outsourcing, Customer Retention
Education
Queens University of Charlotte 2014 — 2018
Master of Arts in Teaching (MAT), Elementary Education
Towson University 2007 — 2010
Bachelor of Science (BS), Psychology
The Goddard School January 2014 - Present
iQor 2010 - 2013
Skills
Communication Skills, Patience, Quality Assurance, Call Centers, Customer Service, Telephone Skills, Data Entry, Outsourcing, Customer Retention
Education
Queens University of Charlotte 2014 — 2018
Master of Arts in Teaching (MAT), Elementary Education
Towson University 2007 — 2010
Bachelor of Science (BS), Psychology
Ashly Epperson Ashly Epperson's iQor Experience July 2013 - January 2014
Job Mercy North West Family
Industry Medical Practice
Experience
Mercy February 2014 - Present
iQor July 2013 - January 2014
Beale Professional Services July 2010 - July 2013
Beale Professional Services July 2010 - July 2013
Beale Professional Services July 2010 - July 2013
Education
Oklahoma State University 2004 — 2007
Mercy February 2014 - Present
iQor July 2013 - January 2014
Beale Professional Services July 2010 - July 2013
Beale Professional Services July 2010 - July 2013
Beale Professional Services July 2010 - July 2013
Education
Oklahoma State University 2004 — 2007
Henry Keen Henry Keen's iQor Experience January 2014 - Present
Job Sr. VicePresident, Business Development at iQor
Industry Financial Services
Experience
iQor January 2014 - Present
iQor October 2010 - December 2013
Prince-Parker & Associates May 2008 - November 2010
In The Game Athletics 2000 - 2008
Credit Systems Inc. January 1988 - August 2000
Education
North Carolina State University 1974 — 1978
Bachelor of Arts, Business Management
Salisbury High School 1971 — 1974
HS Diploma
iQor January 2014 - Present
iQor October 2010 - December 2013
Prince-Parker & Associates May 2008 - November 2010
In The Game Athletics 2000 - 2008
Credit Systems Inc. January 1988 - August 2000
Education
North Carolina State University 1974 — 1978
Bachelor of Arts, Business Management
Salisbury High School 1971 — 1974
HS Diploma
Laura Travison Laura Travison's iQor Experience July 2014 - January 2015
Job HRIS Analyst Sr Associate at PwC
Industry Human Resources
Experience
PwC January 2015 - Present
iQor July 2014 - January 2015
Jabil July 2011 - July 2014
Price Waterhouse Coopers March 2011 - July 2011
Progress Energy July 2010 - March 2011
Progress Energy March 2009 - May 2010
Progress Energy October 2008 - May 2009
Progress Energy December 2006 - October 2008
Enterprise Rent-A-CarRalei October 2004 - December 2005
Capital of Cary July 2003 - July 2004
Skills
PeopleSoft, Human Resources, Onboarding, Recruiting, HRIS, Personnel Management, Management, Employee Relations, Process Improvement, Talent Acquisition, Applicant Tracking..., Talent Management, College Recruiting, Business Development, Visio, ITIL v3 Foundations..., LSS, Training
Education
North Carolina State University - College of Management 2000 — 2004
Bachelor of Business Administration (BBA), Double Concentration in HR & Marketing
PwC January 2015 - Present
iQor July 2014 - January 2015
Jabil July 2011 - July 2014
Price Waterhouse Coopers March 2011 - July 2011
Progress Energy July 2010 - March 2011
Progress Energy March 2009 - May 2010
Progress Energy October 2008 - May 2009
Progress Energy December 2006 - October 2008
Enterprise Rent-A-CarRalei October 2004 - December 2005
Capital of Cary July 2003 - July 2004
Skills
PeopleSoft, Human Resources, Onboarding, Recruiting, HRIS, Personnel Management, Management, Employee Relations, Process Improvement, Talent Acquisition, Applicant Tracking..., Talent Management, College Recruiting, Business Development, Visio, ITIL v3 Foundations..., LSS, Training
Education
North Carolina State University - College of Management 2000 — 2004
Bachelor of Business Administration (BBA), Double Concentration in HR & Marketing
Robyn H. Gross Robyn H. Gross's iQor Experience 2007 - 2014
Job Director Marketing and Communications at Windham Professionals, Inc.
Industry Marketing and Advertising
Experience
iQor 2007 - 2014
BR Marketing Communications 2002 - 2007
Multilink Technologies 1999 - 2002
IGC-APD Cryogenics 1994 - 1999
Lutron Electronics 1988 - 1994
Skills
Vendor Management, Outsourcing, Marketing Communications, Marketing Strategy, Marketing, Product Marketing, Marketing Management, Direct Marketing, Advertising, Advertising Management, Online Advertising, Recruitment Advertising, Communication, Corporate Communications, Strategic Communications, Internal Communications, Creative Direction, Creative Services, Creative Solutions, Technical Writing, News Writing, Creative Writing, Art Direction, Feature Articles, Visual Arts, BPO, Lead Generation, CRM, Call Centers, Analytics
Education
Penn State University 1976 — 1980
BA
York Suburban High School, York PA 1973 — 1976
iQor 2007 - 2014
BR Marketing Communications 2002 - 2007
Multilink Technologies 1999 - 2002
IGC-APD Cryogenics 1994 - 1999
Lutron Electronics 1988 - 1994
Skills
Vendor Management, Outsourcing, Marketing Communications, Marketing Strategy, Marketing, Product Marketing, Marketing Management, Direct Marketing, Advertising, Advertising Management, Online Advertising, Recruitment Advertising, Communication, Corporate Communications, Strategic Communications, Internal Communications, Creative Direction, Creative Services, Creative Solutions, Technical Writing, News Writing, Creative Writing, Art Direction, Feature Articles, Visual Arts, BPO, Lead Generation, CRM, Call Centers, Analytics
Education
Penn State University 1976 — 1980
BA
York Suburban High School, York PA 1973 — 1976
Kayla Ruddy-Coultas Kayla Ruddy-Coultas's iQor Experience January 2012 - April 2012
Job Client Service Coordinator/Veterinary Assistant at Banfield Pet Hospital
Industry Veterinary
Experience
Banfield Pet Hospital September 2013 - Present
University of Phoenix April 2012 - July 2013
iQor January 2012 - April 2012
Skills
Customer Service, Human Resources, Call Centers, Collections, Customer Satisfaction, Data Entry, Process Improvement, Team Building, Access, Customer Experience
Education
University of Phoenix 2012 — 2013
Northern Arizona University 2010 — 2011
Banfield Pet Hospital September 2013 - Present
University of Phoenix April 2012 - July 2013
iQor January 2012 - April 2012
Skills
Customer Service, Human Resources, Call Centers, Collections, Customer Satisfaction, Data Entry, Process Improvement, Team Building, Access, Customer Experience
Education
University of Phoenix 2012 — 2013
Northern Arizona University 2010 — 2011
Luz Fraterno LLC's iQor Experience 2008 - 2009
Job
Industry Management Consulting
Experience
iQor 2008 - 2009
Skills
Strategic Planning, Public Speaking, Microsoft Excel, Customer Service, Microsoft Office, Finance, Employee Relations, Recruiting, Human Resources
Education
Morehouse College
iQor 2008 - 2009
Skills
Strategic Planning, Public Speaking, Microsoft Excel, Customer Service, Microsoft Office, Finance, Employee Relations, Recruiting, Human Resources
Education
Morehouse College
Cheyenne Lowe Cheyenne Lowe's iQor Experience 2013 - July 2014
Job Workforce Management at Sprint
Industry Design
Experience
Sprint July 2014 - Present
iQor 2013 - July 2014
North Carolina A&T University Visual Art Department August 2012 - May 2013
North Carolina A&T State University August 2011 - May 2013
Skills
InDesign, Adobe Photoshop, Adobe Illustrator, Customer Service, Data Analysis, Photoshop, Social Networking, PowerPoint, Illustrator, Photography, Adobe Creative Suite, Graphic Design, Mac, Microsoft Word, Dreamweaver, Web Design
Education
North Carolina Agricultural and Technical State University 2010 — 2013
Bachelor of Arts (B.A), Design and Visual Communications
Sprint July 2014 - Present
iQor 2013 - July 2014
North Carolina A&T University Visual Art Department August 2012 - May 2013
North Carolina A&T State University August 2011 - May 2013
Skills
InDesign, Adobe Photoshop, Adobe Illustrator, Customer Service, Data Analysis, Photoshop, Social Networking, PowerPoint, Illustrator, Photography, Adobe Creative Suite, Graphic Design, Mac, Microsoft Word, Dreamweaver, Web Design
Education
North Carolina Agricultural and Technical State University 2010 — 2013
Bachelor of Arts (B.A), Design and Visual Communications
Necole Motten Necole Motten's iQor Experience September 2011 - April 2012
Job Customer Service Rep 2 at Sears Holdings Corporation (Call Center)
Industry Retail
Experience
Sears Holdings Corporation July 2012 - Present
Domino's Pizza June 2012 - September 2012
iQor September 2011 - April 2012
Skills
Customer Service, Customer Satisfaction, Retail, Microsoft Office, Call Centers, Microsoft Excel, Customer Experience, Microsoft Word, Sales, Data Entry, Outlook, Team Leadership, Time Management, PowerPoint, Management, Team Building
Education
South Mountain Community College 2010 — 2015
still attending, Criminal Justice and Corrections
Tempe High School 2007 — 2010
High School Diploma, General Studies
Sears Holdings Corporation July 2012 - Present
Domino's Pizza June 2012 - September 2012
iQor September 2011 - April 2012
Skills
Customer Service, Customer Satisfaction, Retail, Microsoft Office, Call Centers, Microsoft Excel, Customer Experience, Microsoft Word, Sales, Data Entry, Outlook, Team Leadership, Time Management, PowerPoint, Management, Team Building
Education
South Mountain Community College 2010 — 2015
still attending, Criminal Justice and Corrections
Tempe High School 2007 — 2010
High School Diploma, General Studies
Deon Gibson Deon Gibson's iQor Experience 2014 - Present
Job Senior Media Designer
Industry Design
Experience
IQor 2014 - Present
New Vizion Film August 2009 - Present
Skills
Social Media, Public Speaking, Microsoft Word, Social Media Marketing, Marketing, Microsoft Excel, Strategic Planning
Education
Remington College
Graphic Design
IQor 2014 - Present
New Vizion Film August 2009 - Present
Skills
Social Media, Public Speaking, Microsoft Word, Social Media Marketing, Marketing, Microsoft Excel, Strategic Planning
Education
Remington College
Graphic Design
RaShaun Brown's iQor Experience July 2013 - August 2013
Job Marketing Representative for Russell Athletics
Industry Marketing and Advertising
Experience
The Ralph and Luci Schey Sales Centre September 2015 - Present
WATH/WXTQ Radio August 2015 - Present
Russell Athletic May 2015 - Present
Ohio University Multicultural Center January 2013 - Present
Ohio University June 2015 - September 2015
Southern Ohio Copperheads May 2015 - August 2015
Verizon Wireless July 2014 - May 2015
Graffiti Bridge Learning Advancement Center June 2014 - July 2014
iQor July 2013 - August 2013
Guthy-Renker June 2012 - August 2012
Skills
Leadership, Event Planning, Sales, Teaching, Team Building, Employee Engagement, Customer Service, Microsoft Office, Social Media, Social Media Marketing, Advertising, Communication, Collaborative Problem..., Learning Quickly, Building Relationships, Event Management, Marketing Strategy, Marketing, Employee Training, Budgeting, Budget Monitoring, Peer Mentoring, Youth Mentoring, Critical Thinking, Sponsorship Activation, Sponsorship Sales, Sponsorship Relations, Sponsorship Marketing, Fundraising, Branding Research, Operational Execution, Operational Efficiency
Education
Ohio University 2011 — 2016
Bachelor of Science Sports Science, Sport Administration/Management
Ohio University 2011 — 2016
Minor, Marketing
Ohio University 2011 — 2016
Minor, Business Administration
Westerville Central High School 2007 — 2011
H.S. Diploma
The Ralph and Luci Schey Sales Centre September 2015 - Present
WATH/WXTQ Radio August 2015 - Present
Russell Athletic May 2015 - Present
Ohio University Multicultural Center January 2013 - Present
Ohio University June 2015 - September 2015
Southern Ohio Copperheads May 2015 - August 2015
Verizon Wireless July 2014 - May 2015
Graffiti Bridge Learning Advancement Center June 2014 - July 2014
iQor July 2013 - August 2013
Guthy-Renker June 2012 - August 2012
Skills
Leadership, Event Planning, Sales, Teaching, Team Building, Employee Engagement, Customer Service, Microsoft Office, Social Media, Social Media Marketing, Advertising, Communication, Collaborative Problem..., Learning Quickly, Building Relationships, Event Management, Marketing Strategy, Marketing, Employee Training, Budgeting, Budget Monitoring, Peer Mentoring, Youth Mentoring, Critical Thinking, Sponsorship Activation, Sponsorship Sales, Sponsorship Relations, Sponsorship Marketing, Fundraising, Branding Research, Operational Execution, Operational Efficiency
Education
Ohio University 2011 — 2016
Bachelor of Science Sports Science, Sport Administration/Management
Ohio University 2011 — 2016
Minor, Marketing
Ohio University 2011 — 2016
Minor, Business Administration
Westerville Central High School 2007 — 2011
H.S. Diploma
Aaron Miles Aaron Miles's iQor Experience April 2009 - February 2011
Job Creative
Industry Motion Pictures and Film
Experience
MobiSquad March 2011 - December 2012
iQor April 2009 - February 2011
Skills
Film, Photoshop, Film Production, Video Production, Video Editing, Television, Post Production, Editing, Feature Films, Video, Photography, Documentaries, Commercials, Acting, Directing, Short Films, Screenwriting, Copywriting, Voice Acting, Creative Direction, Theatre, Entertainment, Voice Over, Facebook, Social Media Marketing, Comedy, Drama, Social Networking, SEO, Pre-production, Mac, Independent Film, Improvisation, Marketing, Public Relations, Multimedia, Social Media
Education
Scottsdale Community College 2008 — 2010
Associate's degree, Film/Cinema/Video Studies
MobiSquad March 2011 - December 2012
iQor April 2009 - February 2011
Skills
Film, Photoshop, Film Production, Video Production, Video Editing, Television, Post Production, Editing, Feature Films, Video, Photography, Documentaries, Commercials, Acting, Directing, Short Films, Screenwriting, Copywriting, Voice Acting, Creative Direction, Theatre, Entertainment, Voice Over, Facebook, Social Media Marketing, Comedy, Drama, Social Networking, SEO, Pre-production, Mac, Independent Film, Improvisation, Marketing, Public Relations, Multimedia, Social Media
Education
Scottsdale Community College 2008 — 2010
Associate's degree, Film/Cinema/Video Studies
Jennifer Lolli Harvey Jennifer Lolli Harvey's iQor Experience January 2007 - May 2010
Job Marketing and Communications Professional
Industry Marketing and Advertising
Experience
American Express April 2013 - Present
American Express May 2010 - April 2013
SERVPRO of Hoboken/Union City and SERVPRO of Lower Manhattan May 2008 - May 2010
iQor January 2007 - May 2010
JS2 Communications February 2005 - April 2006
NYSE Euronext September 2000 - February 2005
20th Century Fox Film May 1997 - September 2000
Castle Rock Entertainment February 1995 - April 1997
Miramax Films September 1993 - February 1995
Skills
Marketing, Strategic Planning, New Business Development, Management, Business Development, Public Relations, Marketing Strategy, Team Building, Sales, Internal Communications, Marketing Communications, Social Networking, Online Marketing, Email Marketing, Advertising, Contract Negotiation, Program Management, Media Relations, Strategic Communications, Project Management, Press Releases, Event Management, Strategy, Corporate Communications, Leadership, Publicity, Marketing Management, Event Planning, Online Advertising, Creative Direction, Digital Marketing, Integrated Marketing
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
Bachelor of Art, Communication
American Express April 2013 - Present
American Express May 2010 - April 2013
SERVPRO of Hoboken/Union City and SERVPRO of Lower Manhattan May 2008 - May 2010
iQor January 2007 - May 2010
JS2 Communications February 2005 - April 2006
NYSE Euronext September 2000 - February 2005
20th Century Fox Film May 1997 - September 2000
Castle Rock Entertainment February 1995 - April 1997
Miramax Films September 1993 - February 1995
Skills
Marketing, Strategic Planning, New Business Development, Management, Business Development, Public Relations, Marketing Strategy, Team Building, Sales, Internal Communications, Marketing Communications, Social Networking, Online Marketing, Email Marketing, Advertising, Contract Negotiation, Program Management, Media Relations, Strategic Communications, Project Management, Press Releases, Event Management, Strategy, Corporate Communications, Leadership, Publicity, Marketing Management, Event Planning, Online Advertising, Creative Direction, Digital Marketing, Integrated Marketing
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
Bachelor of Art, Communication
Jamie Lennox Jamie Lennox's iQor Experience February 2014 - Present
Job Collections Jr. Agent at iQor
Industry Financial Services
Experience
iQor February 2014 - Present
HSBC February 2012 - September 2013
Doldo Real Estate December 1998 - November 2011
Skills
Budgets, Management, Customer Service
Education
Our Lady of the Lake University 1976 — 1977
15 Credit hours, Elementary Education and Teaching, 2.75
SUNY College at Canton 1972 — 1974
Associate of Arts and Sciences (AAS), Liberal Arts/Sociology, 2.5
iQor February 2014 - Present
HSBC February 2012 - September 2013
Doldo Real Estate December 1998 - November 2011
Skills
Budgets, Management, Customer Service
Education
Our Lady of the Lake University 1976 — 1977
15 Credit hours, Elementary Education and Teaching, 2.75
SUNY College at Canton 1972 — 1974
Associate of Arts and Sciences (AAS), Liberal Arts/Sociology, 2.5
Jerome Toms Jerome Toms's iQor Experience 2009 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Iverify 2012 - Present
iQor 2009 - 2012
Red Ventures 2007 - 2009
Convergys 2001 - 2007
First Union Home Equity Bank 1996 - 2000
Skills
BPO, Operations Management, Customer Satisfaction, Management, Call Centers, Vendor Management, Customer Service, Employee Relations, Performance Management, Microsoft Office, Team Leadership, Recruiting, Training, Team Management, Process Improvement, Account Management, Outsourcing, Coaching, Team Building, Change Management, Customer Retention, Customer Experience, Employee Training, Leadership, Sales Management, Sales, Time Management, Human Resources, Employee Engagement, CRM, Telecommunications, Analysis, Workforce Management
Education
North Carolina A&T State University 1992 — 1996
Fork Union Military Academy 1990 — 1991
Iverify 2012 - Present
iQor 2009 - 2012
Red Ventures 2007 - 2009
Convergys 2001 - 2007
First Union Home Equity Bank 1996 - 2000
Skills
BPO, Operations Management, Customer Satisfaction, Management, Call Centers, Vendor Management, Customer Service, Employee Relations, Performance Management, Microsoft Office, Team Leadership, Recruiting, Training, Team Management, Process Improvement, Account Management, Outsourcing, Coaching, Team Building, Change Management, Customer Retention, Customer Experience, Employee Training, Leadership, Sales Management, Sales, Time Management, Human Resources, Employee Engagement, CRM, Telecommunications, Analysis, Workforce Management
Education
North Carolina A&T State University 1992 — 1996
Fork Union Military Academy 1990 — 1991
Wendy Benner Wendy Benner's iQor Experience 2011 - 2013
Job Senior Account Manager at American Accounts & Advisors
Industry Financial Services
Experience
American Accounts & Advisors December 2013 - Present
J. Benson Construction 2013 - December 2014
iQor 2011 - 2013
Financial Recovery Services 2010 - 2011
Northland Group June 2007 - April 2010
Viking Client Services, Inc. August 2000 - June 2007
Lifecore Biomedical 1999 - 2000
KleinBank 1998 - 1999
Skills
Credit, Customer Service, Sales, Account Management, Team Building, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, Team Leadership, PowerPoint, Debt Settlement, Data Entry, Management, Process Improvement, Outlook, Public Speaking, Cold Calling, Leadership, Budgets, Time Management, Training, Salesforce.com, Sales Management, Operations Management
Education
Minnesota State University, Mankato
Bachelor of Science (BS), Health/Public Health
American Accounts & Advisors December 2013 - Present
J. Benson Construction 2013 - December 2014
iQor 2011 - 2013
Financial Recovery Services 2010 - 2011
Northland Group June 2007 - April 2010
Viking Client Services, Inc. August 2000 - June 2007
Lifecore Biomedical 1999 - 2000
KleinBank 1998 - 1999
Skills
Credit, Customer Service, Sales, Account Management, Team Building, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, Team Leadership, PowerPoint, Debt Settlement, Data Entry, Management, Process Improvement, Outlook, Public Speaking, Cold Calling, Leadership, Budgets, Time Management, Training, Salesforce.com, Sales Management, Operations Management
Education
Minnesota State University, Mankato
Bachelor of Science (BS), Health/Public Health
Lisa Peterson, PHR, PRC's iQor Experience November 2013 - Present
Job AVP, Trainer at iQor
Industry Human Resources
Experience
iQor November 2013 - Present
Real Estate Rental 2004 - Present
APAC Customer Services July 2013 - November 2013
The Woodlands Area Chamber of Commerce February 2013 - May 2013
Extend Health July 2012 - December 2012
Aon Hewitt August 2011 - May 2012
PepsiAmericas August 2000 - December 2005
Jefferson Parish Personnel Department March 1990 - August 2000
Skills
Employee Relations, EEO, Sourcing, Conflict Resolution, Employee Training, Benefits Administration, Employee Benefits, HRIS, Onboarding, HR Policies, Talent Management, Workforce Planning, Employee Engagement, Recruiting, Talent Acquisition, Applicant Tracking..., Succession Planning, Performance Management, New Hire Orientations, Labor Relations, Union Avoidance, Deferred Compensation, Human Resources, Personnel Management, HR Consulting, Payroll, Management, PeopleSoft, FMLA, Compensation & Benefit, COBRA, Organizational..., College Recruiting, Training, Open Enrollment, Hiring, Interviews, Taleo, ADP Payroll, Job Evaluation, Performance Appraisal, Technical Recruiting, Employee Handbooks, Employment Law, Benefits Negotiation, Organizational Design, Organizational..., Job Descriptions, Job Analysis, Screening
Education
Sam Houston State University
MBA, concentrating electives in Human Resources, 3.78
Sam Houston State University 2008 — 2010
Business Adminiatration, Business
Lone Star College System 2006 — 2008
Associates, Liberal Arts
Tulane University 2003 — 2003
Certificate, Human Resources Management
L.W. Higgins
iQor November 2013 - Present
Real Estate Rental 2004 - Present
APAC Customer Services July 2013 - November 2013
The Woodlands Area Chamber of Commerce February 2013 - May 2013
Extend Health July 2012 - December 2012
Aon Hewitt August 2011 - May 2012
PepsiAmericas August 2000 - December 2005
Jefferson Parish Personnel Department March 1990 - August 2000
Skills
Employee Relations, EEO, Sourcing, Conflict Resolution, Employee Training, Benefits Administration, Employee Benefits, HRIS, Onboarding, HR Policies, Talent Management, Workforce Planning, Employee Engagement, Recruiting, Talent Acquisition, Applicant Tracking..., Succession Planning, Performance Management, New Hire Orientations, Labor Relations, Union Avoidance, Deferred Compensation, Human Resources, Personnel Management, HR Consulting, Payroll, Management, PeopleSoft, FMLA, Compensation & Benefit, COBRA, Organizational..., College Recruiting, Training, Open Enrollment, Hiring, Interviews, Taleo, ADP Payroll, Job Evaluation, Performance Appraisal, Technical Recruiting, Employee Handbooks, Employment Law, Benefits Negotiation, Organizational Design, Organizational..., Job Descriptions, Job Analysis, Screening
Education
Sam Houston State University
MBA, concentrating electives in Human Resources, 3.78
Sam Houston State University 2008 — 2010
Business Adminiatration, Business
Lone Star College System 2006 — 2008
Associates, Liberal Arts
Tulane University 2003 — 2003
Certificate, Human Resources Management
L.W. Higgins
NeAndra Bland NeAndra Bland's iQor Experience September 2008 - March 2009
Job Unknown
Industry Security and Investigations
Experience
Dahl Administration October 2013 - Present
Comm-Works January 2013 - April 2013
Gittleman Management Corporation November 2012 - March 2013
C.H. Robinson November 2011 - September 2012
Wells Fargo Home Mortgage April 2010 - September 2011
iQor September 2008 - March 2009
JCPenney October 2004 - September 2006
Skills
Accounts Payable, Sales, Negotiation, Invoicing, Microsoft Excel, Customer Service, Financial Analysis, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Access, Accounts Receivable, Finance, Accounting, 10 Key, Data Entry, Time Management, Teamwork, Spreadsheets, Social Media, Event Planning, Strategic Planning, QuickBooks, Account Reconciliation, Inventory Management, Process Scheduler, Customer Satisfaction
Education
San Diego City College 2008 — 2009
General Studies
North Hennepin Community College 2007 — 2008
B.A, Business Administration; Finance
Dahl Administration October 2013 - Present
Comm-Works January 2013 - April 2013
Gittleman Management Corporation November 2012 - March 2013
C.H. Robinson November 2011 - September 2012
Wells Fargo Home Mortgage April 2010 - September 2011
iQor September 2008 - March 2009
JCPenney October 2004 - September 2006
Skills
Accounts Payable, Sales, Negotiation, Invoicing, Microsoft Excel, Customer Service, Financial Analysis, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Access, Accounts Receivable, Finance, Accounting, 10 Key, Data Entry, Time Management, Teamwork, Spreadsheets, Social Media, Event Planning, Strategic Planning, QuickBooks, Account Reconciliation, Inventory Management, Process Scheduler, Customer Satisfaction
Education
San Diego City College 2008 — 2009
General Studies
North Hennepin Community College 2007 — 2008
B.A, Business Administration; Finance
Tonya Kieser Tonya Kieser's iQor Experience May 2010 - November 2010
Job Receptionist/Accountant at Pro PDR Solutions
Industry Law Practice
Experience
Pro PDR Solutions July 2013 - Present
Schmidt Law Firm October 2012 - December 2012
iQor May 2010 - November 2010
Freedom Farm June 2010 - October 2010
Norwood Young America Corporation October 2008 - April 2009
Norwood Young America Corporation April 2006 - April 2007
Skills
Exceptionally well..., Communication Skills, Multi Tasking, Teamwork, Legal Research, Legal Writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Leadership, Motivated self-starter, Westlaw, LexisNexis, AbacusLaw, Trial Director, Tabs3, Outlook
Education
Minnesota School of Business 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal, 3.54 GPA
Howard Lake-Waverly-Winsted High School 1990 — 2005
GED, General Studies
Pro PDR Solutions July 2013 - Present
Schmidt Law Firm October 2012 - December 2012
iQor May 2010 - November 2010
Freedom Farm June 2010 - October 2010
Norwood Young America Corporation October 2008 - April 2009
Norwood Young America Corporation April 2006 - April 2007
Skills
Exceptionally well..., Communication Skills, Multi Tasking, Teamwork, Legal Research, Legal Writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Leadership, Motivated self-starter, Westlaw, LexisNexis, AbacusLaw, Trial Director, Tabs3, Outlook
Education
Minnesota School of Business 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Legal Assistant/Paralegal, 3.54 GPA
Howard Lake-Waverly-Winsted High School 1990 — 2005
GED, General Studies
Gabriel Alvarado Gabriel Alvarado's iQor Experience September 2008 - July 2010
Job Director of Operations at Advanced Call Center Technologies
Industry Outsourcing/Offshoring
Experience
Advanced Call Center Technologies September 2013 - Present
Focus Receivables Management October 2011 - September 2013
iQor September 2008 - July 2010
Sitel May 2002 - July 2008
Brainstorm USA January 1999 - May 2002
OSI 1998 - December 1999
Skills
Six Sigma, Operations Management, Global Business..., Customer Service, Financial Services, International Relations, Political Communication, Process Improvement, Leadership, Forecasting, Customer Satisfaction, Outsourcing, New Business Development, Account Management, Management, Strategic Planning, Change Management, Customer Experience, Business Development, Call Centers, CRM, Strategy, Business Analysis, Executive Management, Cross-functional Team..., Team Building, Training, BPO, Start-ups, Analysis, Team Leadership, Team Management, Performance Management, Banking, Program Management, Business Process..., Project Management, Risk Management
Education
Norwich University 1994 — 1999
Bachelors, International Studies - Language
Wentworth Military Academy
Associates, Political Science focus
Advanced Call Center Technologies September 2013 - Present
Focus Receivables Management October 2011 - September 2013
iQor September 2008 - July 2010
Sitel May 2002 - July 2008
Brainstorm USA January 1999 - May 2002
OSI 1998 - December 1999
Skills
Six Sigma, Operations Management, Global Business..., Customer Service, Financial Services, International Relations, Political Communication, Process Improvement, Leadership, Forecasting, Customer Satisfaction, Outsourcing, New Business Development, Account Management, Management, Strategic Planning, Change Management, Customer Experience, Business Development, Call Centers, CRM, Strategy, Business Analysis, Executive Management, Cross-functional Team..., Team Building, Training, BPO, Start-ups, Analysis, Team Leadership, Team Management, Performance Management, Banking, Program Management, Business Process..., Project Management, Risk Management
Education
Norwich University 1994 — 1999
Bachelors, International Studies - Language
Wentworth Military Academy
Associates, Political Science focus
Chris Valites's iQor Experience July 2009 - August 2010
Job Research, Marketing, and Technical Support at Capture Integration
Industry Photography
Experience
Capture Integration July 2014 - Present
LPA Design May 2011 - February 2014
iQor July 2009 - August 2010
Rochester Institute of Technology 2005 - 2009
Skills
Photography, Retouching, Adobe Creative Suite, Photoshop, Microsoft Office, Windows, Word, Mac, Digital Photography, Mac OS X, Advertising, Lighting, Troubleshooting, Bridge, Portraits, Lightroom, Color Management, Outlook, Camera, Customer Relations, Image Manipulation, Customer Service, Graphic Design, OS X, Canon, Capture One, Nikon, Image Editing, Digital Imaging, Commercial Photography, Event Photography, Studio Lighting, InDesign, Photojournalism, Color Correction, Illustrator, Studio Photography, Digital Asset Management, Layout, Portrait Photography, Video, Photos, Art, Post Production, Fine Art Photography, Social Media, Editorial
Education
Rochester Institute of Technology 2005 — 2009
BFA, Photographic Illustration
Capture Integration July 2014 - Present
LPA Design May 2011 - February 2014
iQor July 2009 - August 2010
Rochester Institute of Technology 2005 - 2009
Skills
Photography, Retouching, Adobe Creative Suite, Photoshop, Microsoft Office, Windows, Word, Mac, Digital Photography, Mac OS X, Advertising, Lighting, Troubleshooting, Bridge, Portraits, Lightroom, Color Management, Outlook, Camera, Customer Relations, Image Manipulation, Customer Service, Graphic Design, OS X, Canon, Capture One, Nikon, Image Editing, Digital Imaging, Commercial Photography, Event Photography, Studio Lighting, InDesign, Photojournalism, Color Correction, Illustrator, Studio Photography, Digital Asset Management, Layout, Portrait Photography, Video, Photos, Art, Post Production, Fine Art Photography, Social Media, Editorial
Education
Rochester Institute of Technology 2005 — 2009
BFA, Photographic Illustration
Connie Long Connie Long's iQor Experience March 2013 - Present
Job Director of Operations at Jabil
Industry Real Estate
Experience
iQor March 2013 - Present
Long Development, LLC June 2009 - Present
Jabil March 2011 - March 2013
Fluid Routing Solution June 2009 - July 2010
LA DARLING COMPANY August 2006 - June 2009
NHD Group Limited February 2003 - July 2006
Skills
Financial Analysis, Strategy, Manufacturing, Finance, ERP, Internal Audit, Process Improvement, Forecasting, Financial Reporting, Accounting, SAP, Financial Modeling, Cross-functional Team...
Education
Mohawk College 1990 — 1994
Business Administration, Accounting
Sheridan College 1989 — 1990
Microcomputer Operator, Computers
iQor March 2013 - Present
Long Development, LLC June 2009 - Present
Jabil March 2011 - March 2013
Fluid Routing Solution June 2009 - July 2010
LA DARLING COMPANY August 2006 - June 2009
NHD Group Limited February 2003 - July 2006
Skills
Financial Analysis, Strategy, Manufacturing, Finance, ERP, Internal Audit, Process Improvement, Forecasting, Financial Reporting, Accounting, SAP, Financial Modeling, Cross-functional Team...
Education
Mohawk College 1990 — 1994
Business Administration, Accounting
Sheridan College 1989 — 1990
Microcomputer Operator, Computers
Jeff Destine Jeff Destine's iQor Experience April 2011 - March 2012
Job Senior Linux System Administrator at NPG
Industry Computer Software
Experience
Nature Publishing Group March 2013 - Present
The Rockefeller Foundation May 2012 - February 2013
iQor April 2011 - March 2012
SunGard July 2007 - May 2011
Virtual Music Store 2007 - 2007
Skills
Servers, Apache, DHCP, Network Security, Linux, DNS, Active Directory, CentOS, Vendor Management, Microsoft Exchange, MySQL, RedHat, HP Proliant, IIS, Windows 7, VMware Infrastructure, Virtualization, Nagios, Nginx
Education
Pace University-Pleasantville/Briarcliff Campus 1999 — 2004
4, Management information Systems
Nature Publishing Group March 2013 - Present
The Rockefeller Foundation May 2012 - February 2013
iQor April 2011 - March 2012
SunGard July 2007 - May 2011
Virtual Music Store 2007 - 2007
Skills
Servers, Apache, DHCP, Network Security, Linux, DNS, Active Directory, CentOS, Vendor Management, Microsoft Exchange, MySQL, RedHat, HP Proliant, IIS, Windows 7, VMware Infrastructure, Virtualization, Nagios, Nginx
Education
Pace University-Pleasantville/Briarcliff Campus 1999 — 2004
4, Management information Systems
Steve Solomon Steve Solomon's iQor Experience September 2004 - Present
Job Executive VicePresident, iQor
Industry Financial Services
Experience
iQor September 2004 - Present
RMA 1993 - 2004
National Revenue Corporation March 1993 - December 1999
Skills
Accounts Receivable, Debt Collection, Customer Retention, Credit, P&L Management, Outsourcing, Operations Management, Call Center, Executive Management, BPO, Call Centers, Vendor Management, Training, Credit Cards, Leadership, Management, Strategy, Banking, Customer Experience, Portfolio Management, Financial Services, Loans, Process Improvement, Credit Risk, Risk Management, Finance, Forecasting, Analytics, Business Process..., Business Development, Mergers & Acquisitions, CRM, Team Management, Relationship Management, Team Building, Customer Satisfaction
Education
Penn State University 1982 — 1984
Business Management
iQor September 2004 - Present
RMA 1993 - 2004
National Revenue Corporation March 1993 - December 1999
Skills
Accounts Receivable, Debt Collection, Customer Retention, Credit, P&L Management, Outsourcing, Operations Management, Call Center, Executive Management, BPO, Call Centers, Vendor Management, Training, Credit Cards, Leadership, Management, Strategy, Banking, Customer Experience, Portfolio Management, Financial Services, Loans, Process Improvement, Credit Risk, Risk Management, Finance, Forecasting, Analytics, Business Process..., Business Development, Mergers & Acquisitions, CRM, Team Management, Relationship Management, Team Building, Customer Satisfaction
Education
Penn State University 1982 — 1984
Business Management
Amy Farrington's iQor Experience October 2009 - Present
Job VP of Operations at iQor
Industry Education Management
Experience
iQor October 2009 - Present
Value Recovery Holding July 2008 - October 2009
iQor 2005 - 2008
NCO (formerly OSI Education Services) 1993 - 2004
Skills
Management, Leadership, Microsoft Excel, PowerPoint, Auditing, Call Center, Operations Management, Process Improvement, Risk Management, Team Building, Coaching, Team Leadership, Strategic Planning, Employee Relations, Outsourcing, Human Resources, Call Centers, Negotiation, Training, Executive Management, Accounting, Portfolio Management, Team Management, BPO, Forecasting, Performance Management, Policy, Recruiting, Leadership Development, Microsoft Office, Employee Training, Accounts Receivable, P&L Management, Start-ups, Hiring, Financial Services, Customer Retention
Education
Ohio Dominican University 2002 — 2006
Bachelor, Business
iQor October 2009 - Present
Value Recovery Holding July 2008 - October 2009
iQor 2005 - 2008
NCO (formerly OSI Education Services) 1993 - 2004
Skills
Management, Leadership, Microsoft Excel, PowerPoint, Auditing, Call Center, Operations Management, Process Improvement, Risk Management, Team Building, Coaching, Team Leadership, Strategic Planning, Employee Relations, Outsourcing, Human Resources, Call Centers, Negotiation, Training, Executive Management, Accounting, Portfolio Management, Team Management, BPO, Forecasting, Performance Management, Policy, Recruiting, Leadership Development, Microsoft Office, Employee Training, Accounts Receivable, P&L Management, Start-ups, Hiring, Financial Services, Customer Retention
Education
Ohio Dominican University 2002 — 2006
Bachelor, Business
Andrew J Baker's iQor Experience October 2011 - October 2014
Job Adept Sales and Consumer Support Agent
Industry Consumer Services
Experience
Intuit January 2015 - April 2015
iQor October 2011 - October 2014
Skills
Customer Escalation..., Insurance, Underwriting, Customer Service, Technical Support, Troubleshooting, Call Centers, Sales, Salesforce.com, Tax Software, Net Promoter Score, Public Speaking, Social Media, Digital Media, QuickBase, Documentation, Advertising
Education
Pima Community College 2015 — 2017
Associate’s Degree
Intuit January 2015 - April 2015
iQor October 2011 - October 2014
Skills
Customer Escalation..., Insurance, Underwriting, Customer Service, Technical Support, Troubleshooting, Call Centers, Sales, Salesforce.com, Tax Software, Net Promoter Score, Public Speaking, Social Media, Digital Media, QuickBase, Documentation, Advertising
Education
Pima Community College 2015 — 2017
Associate’s Degree
Josh Kleitsch Josh Kleitsch's iQor Experience January 2013 - Present
Job Assistant Vice President at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2013 - Present
iQor October 2010 - January 2013
CBE Companies April 2006 - October 2010
Skills
BPO, Call Centers, Outsourcing, Offshoring, Transition Management, Vendor Management, Workforce Management, Process Excellence, MIS, Service Delivery, Team Management, Credit, Process Improvement, Performance Management, Operations Management, Customer Experience, Credit Cards, Risk Management, Business Analysis, Call Center Development
Education
North Hennepin Community College 2012 — 2014
Associate's degree, General Studies
iQor January 2013 - Present
iQor October 2010 - January 2013
CBE Companies April 2006 - October 2010
Skills
BPO, Call Centers, Outsourcing, Offshoring, Transition Management, Vendor Management, Workforce Management, Process Excellence, MIS, Service Delivery, Team Management, Credit, Process Improvement, Performance Management, Operations Management, Customer Experience, Credit Cards, Risk Management, Business Analysis, Call Center Development
Education
North Hennepin Community College 2012 — 2014
Associate's degree, General Studies
Mohammed Salim Uniya ( B.comm, M.B.E) Mohammed Salim Uniya ( B.comm, M.B.E)'s iQor Experience August 2012 - Present
Job AVP Finance at iQor
Industry Financial Services
Experience
iQor August 2012 - Present
iQor June 2011 - July 2012
ontario Natural Food Co-op April 2010 - May 2011
Angel Broking May 2007 - December 2009
Skills
Mutual Funds, Portfolio Management, Industry Analysis, Equities, Market Research, Financial Planning, Credit Analysis, Collections, Risk Management, Quantitative Analytics, Fundamental Analysis, Technical Analysis, Derivatives Trading, Equity Derivatives, Sales Management, Revenue Analysis, Return on Investment, Strategic Financial..., Banking, Retail Banking, Business Development, Finance, Leadership, Sales, Marketing, Financial Services, Investments, Accounts Receivable, Accounting, Auditing, Account Reconciliation, MIS, Credit, Call Centers, Team Management, Financial Analysis, Relationship Management, Credit Risk, Account Management, Forecasting, Vendor Management, Competitive Analysis
Education
Sheridan College 2010 — 2011
ESL, English Language and Literature, General
South Gujarat University 2005 — 2007
MBE, Finance and Marketing
iQor August 2012 - Present
iQor June 2011 - July 2012
ontario Natural Food Co-op April 2010 - May 2011
Angel Broking May 2007 - December 2009
Skills
Mutual Funds, Portfolio Management, Industry Analysis, Equities, Market Research, Financial Planning, Credit Analysis, Collections, Risk Management, Quantitative Analytics, Fundamental Analysis, Technical Analysis, Derivatives Trading, Equity Derivatives, Sales Management, Revenue Analysis, Return on Investment, Strategic Financial..., Banking, Retail Banking, Business Development, Finance, Leadership, Sales, Marketing, Financial Services, Investments, Accounts Receivable, Accounting, Auditing, Account Reconciliation, MIS, Credit, Call Centers, Team Management, Financial Analysis, Relationship Management, Credit Risk, Account Management, Forecasting, Vendor Management, Competitive Analysis
Education
Sheridan College 2010 — 2011
ESL, English Language and Literature, General
South Gujarat University 2005 — 2007
MBE, Finance and Marketing
Tony Tannous Tony Tannous's iQor Experience May 2011 - Present
Job VP of Technology – Lead Software Engineer at iQor
Industry Information Technology and Services
Experience
iQor May 2011 - Present
ResCare March 2009 - May 2011
eTech Generation January 2008 - February 2009
Novovision January 2007 - March 2008
Skills
Microsoft SQL Server, Access, C#, SQL, Agile Methodologies, Networking, Software Documentation, VBA, XML, JavaScript, Business Analysis, VMware, VB.NET, ASP.NET, Perl, HTML, Multithreading, Regular Expressions, Linux, Linux Firewalls, MySQL, PostgreSQL, jQuery, Crystal Reports
Education
Polytechnic University 2004 — 2007
BSEE, Electrical Engineering and Computer Science, 3.905
iQor May 2011 - Present
ResCare March 2009 - May 2011
eTech Generation January 2008 - February 2009
Novovision January 2007 - March 2008
Skills
Microsoft SQL Server, Access, C#, SQL, Agile Methodologies, Networking, Software Documentation, VBA, XML, JavaScript, Business Analysis, VMware, VB.NET, ASP.NET, Perl, HTML, Multithreading, Regular Expressions, Linux, Linux Firewalls, MySQL, PostgreSQL, jQuery, Crystal Reports
Education
Polytechnic University 2004 — 2007
BSEE, Electrical Engineering and Computer Science, 3.905
Christopher Maple Christopher Maple's iQor Experience July 2015 - August 2015
Job Sports Information Dept at Southeastern Oklahoma State University
Industry Sports
Experience
Chickasaw Nation August 2015 - Present
iQor July 2015 - August 2015
Southeastern Oklahoma State University August 2012 - August 2015
Alorica May 2014 - May 2015
Murray State College August 2009 - May 2012
Interactive Response Technologies, (IRT) May 2008 - October 2008
Skills
Sports, People Skills, Microsoft Word, PowerPoint, Baseball, Budgets, Strategic Planning, Social Media, Customer Service, Teaching, Social Networking, Microsoft Excel, Microsoft Office, Event Management, Higher Education, Facebook, Sports Management, Marketing Strategy, Project Management, New Business Development, Communication, Writing, Sponsorship, Program Management, Customer Retention, Contract Negotiation
Education
Southeastern Oklahoma State University 2012 — 2016
Bachelor's degree, Health and Physical Education/Fitness
Murray State College 2009 — 2012
Associate of Science (A.S.), General Studies
Tupelo High School 2004 — 2008
HS Diploma, H
Chickasaw Nation August 2015 - Present
iQor July 2015 - August 2015
Southeastern Oklahoma State University August 2012 - August 2015
Alorica May 2014 - May 2015
Murray State College August 2009 - May 2012
Interactive Response Technologies, (IRT) May 2008 - October 2008
Skills
Sports, People Skills, Microsoft Word, PowerPoint, Baseball, Budgets, Strategic Planning, Social Media, Customer Service, Teaching, Social Networking, Microsoft Excel, Microsoft Office, Event Management, Higher Education, Facebook, Sports Management, Marketing Strategy, Project Management, New Business Development, Communication, Writing, Sponsorship, Program Management, Customer Retention, Contract Negotiation
Education
Southeastern Oklahoma State University 2012 — 2016
Bachelor's degree, Health and Physical Education/Fitness
Murray State College 2009 — 2012
Associate of Science (A.S.), General Studies
Tupelo High School 2004 — 2008
HS Diploma, H
Wanda Dunkley Wanda Dunkley's iQor Experience August 2011 - December 2013
Job Customer Service Supervisor
Industry Telecommunications
Experience
Verizon Wireless October 2015 - Present
Verizon Wireless January 2014 - Present
Family Group Conferencing - Families First January 2013 - Present
Department of Social Services July 2014 - June 2015
iQor August 2011 - December 2013
NCO January 2006 - August 2011
Dept of Health and Environmental Services February 2003 - January 2006
Skills
Call Centers, Operations Management, Vendor Management, Outsourcing, Process Improvement, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Building, Team Management, Management, Training, Workforce Management, BPO, Employee Training, Leadership, Telecommunications
Education
Strayer University (SC) 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Monroe College 1990 — 1992
Associate's degree, Business Administration and Management, General
Verizon Wireless October 2015 - Present
Verizon Wireless January 2014 - Present
Family Group Conferencing - Families First January 2013 - Present
Department of Social Services July 2014 - June 2015
iQor August 2011 - December 2013
NCO January 2006 - August 2011
Dept of Health and Environmental Services February 2003 - January 2006
Skills
Call Centers, Operations Management, Vendor Management, Outsourcing, Process Improvement, Customer Satisfaction, Customer Experience, Performance Management, Customer Service, Team Building, Team Management, Management, Training, Workforce Management, BPO, Employee Training, Leadership, Telecommunications
Education
Strayer University (SC) 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Monroe College 1990 — 1992
Associate's degree, Business Administration and Management, General
Avery Wilmont's iQor Experience November 2011 - March 2012
Job NSCACPT
Industry Health, Wellness and Fitness
Experience
Chukwuma Lifestyle & Fitness March 2015 - Present
Tanner's Bistro & Lounge May 2014 - January 2015
Ruby Tuesday May 2012 - April 2014
e2 Emril's Eatery June 2013 - October 2013
FlexandFit October 2012 - March 2013
iQor November 2011 - March 2012
Skills
Swimming, Cross Country, Yoga, Air Yoga, Hospitality, Retail Sales, Servers, Hosted Services, Personal Training, Weight Training, Exercise Physiology, Fitness Training, Athletic Training, Fitness, Call Centers, Fine Dining, Bartending, Volunteering, Dance, Employee Training, Nutrition Education, Human Anatomy, Nutrition, Team-oriented, Weight, Hiring, Athletics, Telephone Skills, Microsoft Office, Strength Training, Food, Catering, Restaurants, Teamwork, Sales, Management, Customer Satisfaction, Training, Leadership, Customer Service, Marketing, Microsoft Excel, Microsoft Word, Inventory Management, Social Networking
Education
Pinnacle Career Institute-North Kansas City 2011 — 2015
Associate's degree, Personal Training
East Union Middle School
Chukwuma Lifestyle & Fitness March 2015 - Present
Tanner's Bistro & Lounge May 2014 - January 2015
Ruby Tuesday May 2012 - April 2014
e2 Emril's Eatery June 2013 - October 2013
FlexandFit October 2012 - March 2013
iQor November 2011 - March 2012
Skills
Swimming, Cross Country, Yoga, Air Yoga, Hospitality, Retail Sales, Servers, Hosted Services, Personal Training, Weight Training, Exercise Physiology, Fitness Training, Athletic Training, Fitness, Call Centers, Fine Dining, Bartending, Volunteering, Dance, Employee Training, Nutrition Education, Human Anatomy, Nutrition, Team-oriented, Weight, Hiring, Athletics, Telephone Skills, Microsoft Office, Strength Training, Food, Catering, Restaurants, Teamwork, Sales, Management, Customer Satisfaction, Training, Leadership, Customer Service, Marketing, Microsoft Excel, Microsoft Word, Inventory Management, Social Networking
Education
Pinnacle Career Institute-North Kansas City 2011 — 2015
Associate's degree, Personal Training
East Union Middle School
Mattew Martin Mattew Martin's iQor Experience April 2009 - October 2010
Job Tier 2 at Apple
Industry Consumer Services
Experience
Apple April 2014 - Present
WageWorks August 2013 - Present
American Express April 2013 - August 2013
Kelly Services July 2011 - March 2013
iQor April 2009 - October 2010
Stream Global Services June 2007 - April 2008
Signals Cellular and Paging May 2006 - March 2007
Mervyns September 2004 - May 2006
Skills
Training, Call Centers, Quality Assurance, Leadership, Technical Support, Customer Satisfaction
Education
Rio Salado College 2012 — 2014
Computer Science, Computer Technology/Computer Systems Technology, 3.5
Apple April 2014 - Present
WageWorks August 2013 - Present
American Express April 2013 - August 2013
Kelly Services July 2011 - March 2013
iQor April 2009 - October 2010
Stream Global Services June 2007 - April 2008
Signals Cellular and Paging May 2006 - March 2007
Mervyns September 2004 - May 2006
Skills
Training, Call Centers, Quality Assurance, Leadership, Technical Support, Customer Satisfaction
Education
Rio Salado College 2012 — 2014
Computer Science, Computer Technology/Computer Systems Technology, 3.5
Chad Reuter's iQor Experience March 2011 - July 2012
Job Commercial Sales Supervisor at Frontier Communications
Industry Telecommunications
Experience
Frontier Communications July 2012 - Present
iQor March 2011 - July 2012
Skills
Direct Sales, Sales & Marketing..., Sales Coaching, Telecommunications, Recruiting, Operational Excellence, Microsoft Excel, Reporting & Analysis, Performance Improvement, Performance Management, High Performance Teams, Customer Service, Escalation Resolution, Fitness Training, Fitness Consulting, Fitness Industry, People Development, People Management
Education
Northern Michigan University 2003 — 2008
Bachelor of Science, Health and Fitness Management
Frontier Communications July 2012 - Present
iQor March 2011 - July 2012
Skills
Direct Sales, Sales & Marketing..., Sales Coaching, Telecommunications, Recruiting, Operational Excellence, Microsoft Excel, Reporting & Analysis, Performance Improvement, Performance Management, High Performance Teams, Customer Service, Escalation Resolution, Fitness Training, Fitness Consulting, Fitness Industry, People Development, People Management
Education
Northern Michigan University 2003 — 2008
Bachelor of Science, Health and Fitness Management
Ciera Harris Ciera Harris's iQor Experience May 2014 - August 2014
Job Journalism/ PR/ Marketing Professional
Industry Public Relations and Communications
Experience
Mood Media October 2014 - March 2015
Self-employed 2012 - 2015
iQor May 2014 - August 2014
North Carolina Central University January 2013 - December 2013
North Carolina Central University January 2012 - December 2013
U The Magazine & The Northeast Central Durham Voice August 2012 - May 2013
North Carolina Central University 2010 - 2013
Skills
Public Relations, Writing, Journalism, Online Journalism, Content Management, Microsoft Office, Blogging, Social Media Marketing, Leadership, Conflict Resolution, Event Planning, Event Production, Photography, Administrative..., Clerical Skills
Education
North Carolina Central University 2010 — 2013
Bachelor's degree, Mass Communication/Media Studies
North Carolina Central University 2010 — 2013
Bachelor’s Degree, Political Science and Government
Mood Media October 2014 - March 2015
Self-employed 2012 - 2015
iQor May 2014 - August 2014
North Carolina Central University January 2013 - December 2013
North Carolina Central University January 2012 - December 2013
U The Magazine & The Northeast Central Durham Voice August 2012 - May 2013
North Carolina Central University 2010 - 2013
Skills
Public Relations, Writing, Journalism, Online Journalism, Content Management, Microsoft Office, Blogging, Social Media Marketing, Leadership, Conflict Resolution, Event Planning, Event Production, Photography, Administrative..., Clerical Skills
Education
North Carolina Central University 2010 — 2013
Bachelor's degree, Mass Communication/Media Studies
North Carolina Central University 2010 — 2013
Bachelor’s Degree, Political Science and Government
Jessica Loyola's iQor Experience January 2008 - July 2014
Job Executive Assistant to the President
Industry Nonprofit Organization Management
Experience
Canadian Health Food Association (CHFA) August 2014 - Present
iQor January 2008 - July 2014
iQor November 2005 - September 2008
Labatt Breweries of Canada July 2000 - October 2004
Skills
Time Management, Goal Oriented, Marketing, Process Improvement, Customer Service, Risk Management, Dependable Team Player, Assisting Executives, Highly motivated..., Energetic Self-Starter, Multi Tasking, Contract Negotiation, Teamwork, Outstanding time..., Management, Team Management, Leadership, Team Building
Education
Seneca College of Applied Arts and Technology 1998 — 2000
General Arts & Science
Canadian Health Food Association (CHFA) August 2014 - Present
iQor January 2008 - July 2014
iQor November 2005 - September 2008
Labatt Breweries of Canada July 2000 - October 2004
Skills
Time Management, Goal Oriented, Marketing, Process Improvement, Customer Service, Risk Management, Dependable Team Player, Assisting Executives, Highly motivated..., Energetic Self-Starter, Multi Tasking, Contract Negotiation, Teamwork, Outstanding time..., Management, Team Management, Leadership, Team Building
Education
Seneca College of Applied Arts and Technology 1998 — 2000
General Arts & Science
Crystal Pettinato Crystal Pettinato's iQor Experience May 2007 - July 2010
Job Director of Communications at American Express
Industry Financial Services
Experience
American Express January 2015 - Present
American Express July 2011 - December 2014
American Express July 2010 - June 2011
iQor May 2007 - July 2010
British American Development Corp. 2004 - 2007
Skills
Graphic Design, Adobe Creative Suite, InDesign, Illustrator, Marketing Strategy, Marketing Communications, Internal Communications, Corporate Communications, Creative Direction, Online Marketing, Digital Marketing, Public Relations, Copywriting, Email Marketing, Business Development, Integrated Marketing, Strategy, Leadership, Marketing, Management, Strategic Planning
Education
Siena College 2000 — 2004
Bachelor of Science (B.S.), Marketing and Business Management
American Express January 2015 - Present
American Express July 2011 - December 2014
American Express July 2010 - June 2011
iQor May 2007 - July 2010
British American Development Corp. 2004 - 2007
Skills
Graphic Design, Adobe Creative Suite, InDesign, Illustrator, Marketing Strategy, Marketing Communications, Internal Communications, Corporate Communications, Creative Direction, Online Marketing, Digital Marketing, Public Relations, Copywriting, Email Marketing, Business Development, Integrated Marketing, Strategy, Leadership, Marketing, Management, Strategic Planning
Education
Siena College 2000 — 2004
Bachelor of Science (B.S.), Marketing and Business Management
Michelle (Maddox) Barrick, PMP's iQor Experience April 2014 - Present
Job Sr. Regional HR Manager at iQor
Industry Electrical/Electronic Manufacturing
Experience
iQor April 2014 - Present
Jabil December 2013 - March 2014
Jabil June 2013 - December 2013
Jabil September 2010 - June 2013
Jabil May 2003 - September 2010
Jabil June 1996 - 2003
Riverside Medical Center, Mental Health Unit November 1995 - June 1996
Carlton Cards February 1993 - June 1996
Skills
Employee Relations, Cross-functional Team..., Change Management, Program Management, Sourcing, Organizational..., Operations Management, Continuous Improvement, Project Management, PMP, Team Building, Management, Product Development, Performance Management, Process Improvement, Six Sigma, Human Resource..., Human Resources, Lean Manufacturing, Strategic Planning, Manufacturing, Supply Chain, Supply Chain Management
Education
University of Louisville 1996 — 1998
MSSW, Social Work
Olivet Nazarene University 1992 — 1996
BS, Psychology
iQor April 2014 - Present
Jabil December 2013 - March 2014
Jabil June 2013 - December 2013
Jabil September 2010 - June 2013
Jabil May 2003 - September 2010
Jabil June 1996 - 2003
Riverside Medical Center, Mental Health Unit November 1995 - June 1996
Carlton Cards February 1993 - June 1996
Skills
Employee Relations, Cross-functional Team..., Change Management, Program Management, Sourcing, Organizational..., Operations Management, Continuous Improvement, Project Management, PMP, Team Building, Management, Product Development, Performance Management, Process Improvement, Six Sigma, Human Resource..., Human Resources, Lean Manufacturing, Strategic Planning, Manufacturing, Supply Chain, Supply Chain Management
Education
University of Louisville 1996 — 1998
MSSW, Social Work
Olivet Nazarene University 1992 — 1996
BS, Psychology
Jerrell Oates Jerrell Oates's iQor Experience October 2011 - October 2012
Job Family Services Coordinator at McCrorey YMCA
Industry Nonprofit Organization Management
Experience
McCrorey YMCA August 2012 - Present
iQor October 2011 - October 2012
YMCA June 2009 - June 2011
Hayes-Taylor YMCA May 2008 - May 2009
Skills
Community Outreach, Fundraising, Volunteer Management, Nonprofits, Program Development, Youth Development, Event Planning, Grant Writing, Public Speaking, Social Services, Community Development, Case Management, Social Media, Research, Program Evaluation
Education
North Carolina Agricultural and Technical State University 2005 — 2009
Sports Science and Fitness Management
McCrorey YMCA August 2012 - Present
iQor October 2011 - October 2012
YMCA June 2009 - June 2011
Hayes-Taylor YMCA May 2008 - May 2009
Skills
Community Outreach, Fundraising, Volunteer Management, Nonprofits, Program Development, Youth Development, Event Planning, Grant Writing, Public Speaking, Social Services, Community Development, Case Management, Social Media, Research, Program Evaluation
Education
North Carolina Agricultural and Technical State University 2005 — 2009
Sports Science and Fitness Management
Vikas Saini's iQor Experience May 2011 - December 2011
Job Sr. Business Development Manager at IDC Technologies, Inc.
Industry Information Technology and Services
Experience
IDC Technologies, Inc. July 2015 - Present
Zodiac Solutions, Inc March 2015 - July 2015
TekShapers Inc June 2013 - November 2014
Ramy Infotech Inc. June 2012 - May 2013
Vcare Corporation December 2011 - May 2012
iQor May 2011 - December 2011
Skills
Building Relationships, Recruiting, Technical Support, Technical Recruiting, Benefits Negotiation, Screening, Sourcing, Talent Acquisition, Staffing Services, Internet Recruiting, Vendor Management, Staff Augmentation, Business Development, Account Management, Business Analysis, Training, Management, WebSphere Application..., Contract Recruitment, IT Recruitment, Networking, Screening Resumes, Temporary Placement, Leadership, Executive Search, CRM, Applicant Tracking..., Information Technology, Permanent Placement, Consulting, Resource Management, Recruitments, College Recruiting, Cold Calling, Interviews, Temporary Staffing, Sales
Education
Punjab Technical University 2007 — 2011
Bachelor's degree, Electronics and Communications Engineering, 3.5
sunrise ville 2005 — 2007
High School
IDC Technologies, Inc. July 2015 - Present
Zodiac Solutions, Inc March 2015 - July 2015
TekShapers Inc June 2013 - November 2014
Ramy Infotech Inc. June 2012 - May 2013
Vcare Corporation December 2011 - May 2012
iQor May 2011 - December 2011
Skills
Building Relationships, Recruiting, Technical Support, Technical Recruiting, Benefits Negotiation, Screening, Sourcing, Talent Acquisition, Staffing Services, Internet Recruiting, Vendor Management, Staff Augmentation, Business Development, Account Management, Business Analysis, Training, Management, WebSphere Application..., Contract Recruitment, IT Recruitment, Networking, Screening Resumes, Temporary Placement, Leadership, Executive Search, CRM, Applicant Tracking..., Information Technology, Permanent Placement, Consulting, Resource Management, Recruitments, College Recruiting, Cold Calling, Interviews, Temporary Staffing, Sales
Education
Punjab Technical University 2007 — 2011
Bachelor's degree, Electronics and Communications Engineering, 3.5
sunrise ville 2005 — 2007
High School
Fahim Elias's iQor Experience December 2010 - Present
Job AVP at iQor
Industry Outsourcing/Offshoring
Experience
iQor December 2010 - Present
T-Mobile May 2009 - Present
Philadelphia 76ers 2013 - 2013
Philadelphia 76ers 2013 - 2013
Skills
Call Center, Customer Retention, Vendor Management, Customer Satisfaction, Account Management
Education
Penn State University 1994 — 1997
Business
iQor December 2010 - Present
T-Mobile May 2009 - Present
Philadelphia 76ers 2013 - 2013
Philadelphia 76ers 2013 - 2013
Skills
Call Center, Customer Retention, Vendor Management, Customer Satisfaction, Account Management
Education
Penn State University 1994 — 1997
Business
Samuel Tarnue, MBA, AIC Samuel Tarnue, MBA, AIC's iQor Experience September 2006 - March 2012
Job Manager, Property & Casualty Department at Omega Insurance Company, Liberia
Industry Insurance
Experience
SITTIYA LOSS ADJUSTERS & MANAGEMENT CONSULTANTS April 2014 - Present
Ministry of Libour April 2012 - December 2012
iQor September 2006 - March 2012
OLM MINNESOTA 2003 - 2009
Farmers Insurance October 2006 - December 2006
Skills
Process Improvement, Risk Management, Financial Analysis, Customer Service, Strategic Planning, Microsoft Excel, Analysis, Team Building, Business Analysis, Performance Management, Microsoft Office, Coaching, Insurance, Project Management
Education
Saint Mary's University of Minnesota 2007 — 2009
55430, BUSINESS
BUSINESS SCHOOL 1977 — 1981
BSC, ECONOMICS
SITTIYA LOSS ADJUSTERS & MANAGEMENT CONSULTANTS April 2014 - Present
Ministry of Libour April 2012 - December 2012
iQor September 2006 - March 2012
OLM MINNESOTA 2003 - 2009
Farmers Insurance October 2006 - December 2006
Skills
Process Improvement, Risk Management, Financial Analysis, Customer Service, Strategic Planning, Microsoft Excel, Analysis, Team Building, Business Analysis, Performance Management, Microsoft Office, Coaching, Insurance, Project Management
Education
Saint Mary's University of Minnesota 2007 — 2009
55430, BUSINESS
BUSINESS SCHOOL 1977 — 1981
BSC, ECONOMICS
Marcee Carpenter Marcee Carpenter's iQor Experience 2010 - 2011
Job Adverleads.com
Industry Individual & Family Services
Experience
Village Flooring & Decorating December 2013 - Present
adverleads.com September 2013 - Present
Leadnetpro adverleads.com 2013 - 2013
Assisted Living Providers February 1999 - December 2011
iQor 2010 - 2011
Skills
Event Planning, Customer Service, Team Building, Strategic Planning, Public Speaking, Coaching, Public Relations, Marketing, Non-profits, Research, Fundraising, Social Networking, Leadership, Sales, Lead Generation, Nonprofits
Education
South University, Savannah, GA 2009 — 2013
BS
South University 2008 — 2012
Bachelors
Rockledge High 1980 — 1983
Village Flooring & Decorating December 2013 - Present
adverleads.com September 2013 - Present
Leadnetpro adverleads.com 2013 - 2013
Assisted Living Providers February 1999 - December 2011
iQor 2010 - 2011
Skills
Event Planning, Customer Service, Team Building, Strategic Planning, Public Speaking, Coaching, Public Relations, Marketing, Non-profits, Research, Fundraising, Social Networking, Leadership, Sales, Lead Generation, Nonprofits
Education
South University, Savannah, GA 2009 — 2013
BS
South University 2008 — 2012
Bachelors
Rockledge High 1980 — 1983
Jarvis Frazier's iQor Experience November 2012 - Present
Job Customer Service Specialist at iQor
Industry Outsourcing/Offshoring
Experience
iQor November 2012 - Present
OMGFAST! Hi-Speed Internet March 2012 - October 2012
RadioShack September 2007 - February 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook Express, Communication Skills, Product Marketing, Customer Service, Customer Satisfaction, Direct Sales, Outside Sales, B2B, Computer Repair, Data Entry, Research, Reporting & Analysis, Quality Assurance, Appointment Scheduling
Education
Nova Southeastern University 2010 — 2014
Business Administration, Management and Operations
Ridgeway High School 2001 — 2004
Diploma
iQor November 2012 - Present
OMGFAST! Hi-Speed Internet March 2012 - October 2012
RadioShack September 2007 - February 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook Express, Communication Skills, Product Marketing, Customer Service, Customer Satisfaction, Direct Sales, Outside Sales, B2B, Computer Repair, Data Entry, Research, Reporting & Analysis, Quality Assurance, Appointment Scheduling
Education
Nova Southeastern University 2010 — 2014
Business Administration, Management and Operations
Ridgeway High School 2001 — 2004
Diploma
FNU Vikram FNU Vikram's iQor Experience January 2010 - July 2011
Job Analyst /Energy Sales/ Steam and Gas Turbines
Industry Oil & Energy
Experience
GENPACT LLC August 2011 - September 2012
iQor January 2010 - July 2011
Accenture November 2007 - September 2008
GENPACT March 2001 - November 2007
Skills
Team Management, Sourcing, Training, Business Process, Performance Appraisal, Contract Management, Customer Service, BPO, Vendor Management, Business Analysis, Transition Management, Service Delivery
Education
Osmania University 1997 — 2000
BSc, Computer Science
GENPACT LLC August 2011 - September 2012
iQor January 2010 - July 2011
Accenture November 2007 - September 2008
GENPACT March 2001 - November 2007
Skills
Team Management, Sourcing, Training, Business Process, Performance Appraisal, Contract Management, Customer Service, BPO, Vendor Management, Business Analysis, Transition Management, Service Delivery
Education
Osmania University 1997 — 2000
BSc, Computer Science
Henry Palma's iQor Experience April 2013 - Present
Job Finance agent at iQor
Industry Primary/Secondary Education
Experience
iQor April 2013 - Present
Cienega High School August 2010 - Present
Chipotle Mexican Grill December 2010 - August 2011
Carls Jr Restaurant March 2007 - June 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Strategic Planning, Windows, Negotiation, Public Speaking, Teaching, Teamwork
Education
University of Arizona 2013 — 2016
Pre- Business, Business Administration and Management, General, Junior
Pima Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Universidad Inca Garcilaso de la Vega 2001 — 2003
System Engineering, Junior
iQor April 2013 - Present
Cienega High School August 2010 - Present
Chipotle Mexican Grill December 2010 - August 2011
Carls Jr Restaurant March 2007 - June 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Strategic Planning, Windows, Negotiation, Public Speaking, Teaching, Teamwork
Education
University of Arizona 2013 — 2016
Pre- Business, Business Administration and Management, General, Junior
Pima Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Universidad Inca Garcilaso de la Vega 2001 — 2003
System Engineering, Junior
Coach Mark Sanders, MSL Coach Mark Sanders, MSL's iQor Experience October 2006 - September 2010
Job Director, Human Resources & Risk Management
Industry Human Resources
Experience
Livingstone College September 2013 - Present
NAVEX Global November 2011 - August 2013
Family Dollar September 2011 - November 2012
iQor October 2006 - September 2010
Aerotek Inc January 2000 - October 2006
First Union National Bank July 1999 - January 2000
Skills
Employee Relations, Recruiting, Human Resources, Leadership Development, Organizational..., Coaching, Customer Service, Benefits Administration, Team Building, New Hire Orientations, Microsoft Office, Outlook, Talent Management, Employee Benefits, Performance Management, Payroll, Project Management, PeopleSoft, HRIS
Education
Pfeiffer University 2002 — 2007
Master's, Human Resources
North Carolina Central University 1993 — 1999
Bachelor of Arts, (BA), English
Livingstone College September 2013 - Present
NAVEX Global November 2011 - August 2013
Family Dollar September 2011 - November 2012
iQor October 2006 - September 2010
Aerotek Inc January 2000 - October 2006
First Union National Bank July 1999 - January 2000
Skills
Employee Relations, Recruiting, Human Resources, Leadership Development, Organizational..., Coaching, Customer Service, Benefits Administration, Team Building, New Hire Orientations, Microsoft Office, Outlook, Talent Management, Employee Benefits, Performance Management, Payroll, Project Management, PeopleSoft, HRIS
Education
Pfeiffer University 2002 — 2007
Master's, Human Resources
North Carolina Central University 1993 — 1999
Bachelor of Arts, (BA), English
Alejandro Infante Alejandro Infante's iQor Experience January 2013 - Present
Job Assistant Vice President Quality Assurance Analyst at iQor
Industry Outsourcing/Offshoring
Experience
iQor January 2013 - Present
iQor September 2011 - December 2012
Receivable Management Services (RMS) September 2009 - September 2011
Skills
Training & Development, Curriculum Writing, Project Facilitation, PowerPoint, Organizing, Interviewing, Job Fairs, Employee Evaluation, New Hire Orientations, New Hire Training, Attention To Detail, Debt Collection, Portfolio Management, Account Management, Call Center, Catalyst, Synergy, Oracle Applications, SAP, FileNet, MS Office Suite, Spanish translation, Interviews
Education
Northampton Community College 2011 — 2015
iQor January 2013 - Present
iQor September 2011 - December 2012
Receivable Management Services (RMS) September 2009 - September 2011
Skills
Training & Development, Curriculum Writing, Project Facilitation, PowerPoint, Organizing, Interviewing, Job Fairs, Employee Evaluation, New Hire Orientations, New Hire Training, Attention To Detail, Debt Collection, Portfolio Management, Account Management, Call Center, Catalyst, Synergy, Oracle Applications, SAP, FileNet, MS Office Suite, Spanish translation, Interviews
Education
Northampton Community College 2011 — 2015
David Hof David Hof's iQor Experience February 2004 - December 2005
Job Senior Director Program Management at LexisNexis Risk Solutions
Industry Information Technology and Services
Experience
LexisNexis Risk Solutions July 2012 - Present
HPCC Systems June 2011 - June 2012
LexisNexis Risk Solutions September 2008 - May 2011
LexisNexis Risk Solutions September 2008 - 2009
LexisNexis Risk Solutions January 2006 - September 2008
iQor February 2004 - December 2005
Advanta January 2003 - January 2004
Globix September 2000 - May 2002
Vertis Communications September 1998 - August 2000
Variations Communications, Inc. January 1998 - August 1998
Skills
Product Development, Strategic Planning, Program Management, Change Management, Technology Strategy..., Mentoring, Workforce Management, Software Development, Process Improvement, Technology Product..., Cross-functional Team..., Product Management, Vendor Management, Product Marketing, Contract Negotiation, Integration, Team Building, Analytics, Big Data, Cloud Computing, Business Analysis, Start-ups, Account Management, ERP, Software Project..., Operations Management, Enterprise Software, Team Leadership, Go-to-market Strategy, Sales Operations, Business Strategy, Business Development, Enterprise Architecture, Business Process..., Team Management, Solution Selling, IT Strategy, Business Intelligence, Customer Experience, SDLC, Requirements Analysis, Data Warehousing, Project Management, Mergers, Risk Management, Management, CRM, Competitive Analysis, Strategic Partnerships, Strategy
Education
Penn State University 1989 — 1993
Bachelor's of Science, Marketing
LexisNexis Risk Solutions July 2012 - Present
HPCC Systems June 2011 - June 2012
LexisNexis Risk Solutions September 2008 - May 2011
LexisNexis Risk Solutions September 2008 - 2009
LexisNexis Risk Solutions January 2006 - September 2008
iQor February 2004 - December 2005
Advanta January 2003 - January 2004
Globix September 2000 - May 2002
Vertis Communications September 1998 - August 2000
Variations Communications, Inc. January 1998 - August 1998
Skills
Product Development, Strategic Planning, Program Management, Change Management, Technology Strategy..., Mentoring, Workforce Management, Software Development, Process Improvement, Technology Product..., Cross-functional Team..., Product Management, Vendor Management, Product Marketing, Contract Negotiation, Integration, Team Building, Analytics, Big Data, Cloud Computing, Business Analysis, Start-ups, Account Management, ERP, Software Project..., Operations Management, Enterprise Software, Team Leadership, Go-to-market Strategy, Sales Operations, Business Strategy, Business Development, Enterprise Architecture, Business Process..., Team Management, Solution Selling, IT Strategy, Business Intelligence, Customer Experience, SDLC, Requirements Analysis, Data Warehousing, Project Management, Mergers, Risk Management, Management, CRM, Competitive Analysis, Strategic Partnerships, Strategy
Education
Penn State University 1989 — 1993
Bachelor's of Science, Marketing
Rick Stanzione Rick Stanzione's iQor Experience February 2010 - November 2010
Job Neighborhood Pastor at Christ's Church of the Valley
Industry Nonprofit Organization Management
Experience
Christ's Church of the Valley September 2013 - Present
Apartment Life August 2011 - September 2013
iQor February 2010 - November 2010
ER Solutions April 2007 - July 2009
Omnium Worldwide May 1999 - February 2007
Skills
Recruiting, Call Center, Coaching, Customer Service, Process Improvement, Budget, Strategic Planning, Operations Management, Team Building, Leadership Development, Training, Public Speaking, Team Leadership, Account Management, New Business Development, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, Marketing, Community Outreach
Education
University of Arizona 1998 — 2002
Bachelor of Applied Science (BASc), Cell/Cellular and Molecular Biology
Pima Community College 1997 — 2001
Associates, General Studies
Christ's Church of the Valley September 2013 - Present
Apartment Life August 2011 - September 2013
iQor February 2010 - November 2010
ER Solutions April 2007 - July 2009
Omnium Worldwide May 1999 - February 2007
Skills
Recruiting, Call Center, Coaching, Customer Service, Process Improvement, Budget, Strategic Planning, Operations Management, Team Building, Leadership Development, Training, Public Speaking, Team Leadership, Account Management, New Business Development, Microsoft Excel, Negotiation, Microsoft Office, Microsoft Word, Marketing, Community Outreach
Education
University of Arizona 1998 — 2002
Bachelor of Applied Science (BASc), Cell/Cellular and Molecular Biology
Pima Community College 1997 — 2001
Associates, General Studies
Tejal Pandya's iQor Experience September 2014 - Present
Job
Industry Marketing and Advertising
Experience
iQor September 2014 - Present
Jabil September 2013 - August 2014
Teleysia Networks (I) Pvt. Ltd. July 2012 - May 2013
Fujitsu Network Communications June 2012 - August 2012
Alcatel-Lucent July 2011 - May 2012
University of Texas at Dallas 2010 - 2012
dynamo-labs March 2011 - June 2011
HR Positions August 2004 - May 2009
Home Needs Inc February 2005 - December 2007
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media Marketing, Market Research, Marketing Automation, SEO, Program Management, Product Marketing, Spreadsheets, Marketing Communications, Business Development, Marketing Strategy, Analysis, Project Management, Marketing, CRM, Analytics, Integrated Marketing, Competitive Analysis, Strategy, Email Marketing, Social Networking, Management, Marketing Management, Advertising, Cross-functional Team..., Training, B2B, Marketing Research, Web Analytics, Business Strategy, SEM, Brand Management, Social Media, Event Planning, Online Marketing, Digital Marketing
Education
The University of Texas at Dallas - School of Management 2010 — 2012
MBA
South Gujarat University 1997 — 1999
MHRM
iQor September 2014 - Present
Jabil September 2013 - August 2014
Teleysia Networks (I) Pvt. Ltd. July 2012 - May 2013
Fujitsu Network Communications June 2012 - August 2012
Alcatel-Lucent July 2011 - May 2012
University of Texas at Dallas 2010 - 2012
dynamo-labs March 2011 - June 2011
HR Positions August 2004 - May 2009
Home Needs Inc February 2005 - December 2007
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media Marketing, Market Research, Marketing Automation, SEO, Program Management, Product Marketing, Spreadsheets, Marketing Communications, Business Development, Marketing Strategy, Analysis, Project Management, Marketing, CRM, Analytics, Integrated Marketing, Competitive Analysis, Strategy, Email Marketing, Social Networking, Management, Marketing Management, Advertising, Cross-functional Team..., Training, B2B, Marketing Research, Web Analytics, Business Strategy, SEM, Brand Management, Social Media, Event Planning, Online Marketing, Digital Marketing
Education
The University of Texas at Dallas - School of Management 2010 — 2012
MBA
South Gujarat University 1997 — 1999
MHRM
Vijay Tharani's iQor Experience 2007 - 2008
Job CFO | Global | Manufacturing
Industry Consumer Goods
Experience
Quadriga Art 2011 - July 2013
D&M Holdings Inc 2009 - 2011
iQor 2007 - 2008
Baldwin Technology Company, Inc 2001 - 2007
Avery Weigh-Tronix 1998 - 2000
Fisher Scientific Worldwide Inc. 1995 - 1998
The Pillsbury Company 1990 - 1995
RJR Nabisco Inc. 1983 - 1989
Skills
Global International, Manufacturing, Turnaround, Mergers & Acquisitions, Private Equity, Accounting, Budgets, Finance, Leadership, Strategic Planning, Forecasting, Start-ups, Executive Management, Strategy, Divestitures
Education
NYU Stern School of Business 1988 — 1991
MBA, Finance, International Business
Montclair State University 1981 — 1985
BA, Economics, Finance
Quadriga Art 2011 - July 2013
D&M Holdings Inc 2009 - 2011
iQor 2007 - 2008
Baldwin Technology Company, Inc 2001 - 2007
Avery Weigh-Tronix 1998 - 2000
Fisher Scientific Worldwide Inc. 1995 - 1998
The Pillsbury Company 1990 - 1995
RJR Nabisco Inc. 1983 - 1989
Skills
Global International, Manufacturing, Turnaround, Mergers & Acquisitions, Private Equity, Accounting, Budgets, Finance, Leadership, Strategic Planning, Forecasting, Start-ups, Executive Management, Strategy, Divestitures
Education
NYU Stern School of Business 1988 — 1991
MBA, Finance, International Business
Montclair State University 1981 — 1985
BA, Economics, Finance
Jeff Plummer's iQor Experience September 2014 - Present
Job Solutions Engineer at iQor
Industry Information Technology and Services
Experience
iQor September 2014 - Present
SMS InfoComm September 2013 - September 2014
CompuCom August 2011 - March 2013
CompuCom August 2007 - August 2011
CompuCom July 2004 - August 2007
CompuCom October 1999 - August 2004
Skills
ITIL, Solution Architecture, IT Service Management, Service Desk, Service Delivery, Process Consulting, Consulting, Six Sigma, Knowledge Management, Business Process..., Process Improvement, Incident Management, Problem Analysis, Problem Management, Profit Maximization, Balanced Scorecard, Balance Sheet, ACD, Workforce Management, Solution Selling, Solution Development, Data Center, Cloud Computing, Project Management, IT Strategy, Active Directory, Professional Services, SaaS, IT Outsourcing, BMC Remedy, Troubleshooting, Technical Support, Microsoft Exchange, Call Centers, System Deployment, VPN, Cisco Technologies, Outsourcing, Vendor Management, IT Operations, Pre-sales, IT Management, Disaster Recovery, Managed Services, Sla, Management, Servers, HP
Education
Rice University 1988 — 1992
iQor September 2014 - Present
SMS InfoComm September 2013 - September 2014
CompuCom August 2011 - March 2013
CompuCom August 2007 - August 2011
CompuCom July 2004 - August 2007
CompuCom October 1999 - August 2004
Skills
ITIL, Solution Architecture, IT Service Management, Service Desk, Service Delivery, Process Consulting, Consulting, Six Sigma, Knowledge Management, Business Process..., Process Improvement, Incident Management, Problem Analysis, Problem Management, Profit Maximization, Balanced Scorecard, Balance Sheet, ACD, Workforce Management, Solution Selling, Solution Development, Data Center, Cloud Computing, Project Management, IT Strategy, Active Directory, Professional Services, SaaS, IT Outsourcing, BMC Remedy, Troubleshooting, Technical Support, Microsoft Exchange, Call Centers, System Deployment, VPN, Cisco Technologies, Outsourcing, Vendor Management, IT Operations, Pre-sales, IT Management, Disaster Recovery, Managed Services, Sla, Management, Servers, HP
Education
Rice University 1988 — 1992
Bill Gasaway's iQor Experience May 2005 - Present
Job VP, Talent (Payroll) at iQor
Industry Information Technology and Services
Experience
iQor May 2005 - Present
Education
Muskingum College 1980 — 1982
iQor May 2005 - Present
Education
Muskingum College 1980 — 1982
Stephen Kent's iQor Experience May 1999 - April 2007
Job Vice President, Service Delivery at Sunrun
Industry Renewables & Environment
Experience
Sunrun April 2013 - Present
Emerald Associates LLC August 2012 - April 2013
ServicePower May 2010 - August 2012
Emerald Associates LLC May 2007 - August 2010
iQor May 1999 - April 2007
Collectech Systems May 1993 - April 1999
Skills
Outsourcing, Customer Service, Leadership, Negotiation, Process Improvement, Call Centers, Operations Management, Turnaround Experience, Contact Centers, Entrepreneurship, Key Account Management, Pricing, Quality Management, Call Center, Strategic Planning, BPO, SaaS, Profit Center Management, M&A experience, Credit, Collections, Field Service, Workforce Management, Cost Management, Team Leadership, Account Management, Business Process, P&L Management, Start-ups, Mergers & Acquisitions, Customer Experience, Acquisition Integration, Global Operations, Revenue Cycle Management, Analytical Skills, Contract Negotiation, Succession Planning, Quality System, Process Engineering, Executive Management, Management, Team Building, Competitive Analysis, Analytics, Business Intelligence, New Business Development, Telecommunications
Education
San Diego State University-California State University
Bachelor of Science, Business Operations
Sunrun April 2013 - Present
Emerald Associates LLC August 2012 - April 2013
ServicePower May 2010 - August 2012
Emerald Associates LLC May 2007 - August 2010
iQor May 1999 - April 2007
Collectech Systems May 1993 - April 1999
Skills
Outsourcing, Customer Service, Leadership, Negotiation, Process Improvement, Call Centers, Operations Management, Turnaround Experience, Contact Centers, Entrepreneurship, Key Account Management, Pricing, Quality Management, Call Center, Strategic Planning, BPO, SaaS, Profit Center Management, M&A experience, Credit, Collections, Field Service, Workforce Management, Cost Management, Team Leadership, Account Management, Business Process, P&L Management, Start-ups, Mergers & Acquisitions, Customer Experience, Acquisition Integration, Global Operations, Revenue Cycle Management, Analytical Skills, Contract Negotiation, Succession Planning, Quality System, Process Engineering, Executive Management, Management, Team Building, Competitive Analysis, Analytics, Business Intelligence, New Business Development, Telecommunications
Education
San Diego State University-California State University
Bachelor of Science, Business Operations
Daynette Blackwell's iQor Experience May 2013 - May 2015
Job Regional Reporting Controller at iQor AMS
Industry Electrical/Electronic Manufacturing
Experience
iQor May 2013 - May 2015
Jabil March 2006 - May 2013
MCI July 1997 - January 2000
Skills
General Ledger, Accounts Payable, Variance Analysis, Account Reconciliation, Accounts Receivable, Payroll, Forecasting, Bank Reconciliation, Financial Statements, Invoicing, Finance, Software Documentation, Payroll Taxes
Education
University of Phoenix 2006 — 2008
MBA, Masters in Business Administration
Oral Roberts University 1990 — 1994
BS, Bachelor of Science in Accounting
iQor May 2013 - May 2015
Jabil March 2006 - May 2013
MCI July 1997 - January 2000
Skills
General Ledger, Accounts Payable, Variance Analysis, Account Reconciliation, Accounts Receivable, Payroll, Forecasting, Bank Reconciliation, Financial Statements, Invoicing, Finance, Software Documentation, Payroll Taxes
Education
University of Phoenix 2006 — 2008
MBA, Masters in Business Administration
Oral Roberts University 1990 — 1994
BS, Bachelor of Science in Accounting
Ragulen, Anthony's iQor Experience January 2007 - Present
Job Assistant Vice President at Iqor
Industry Consumer Services
Experience
Iqor January 2007 - Present
Education
North Hennepin Community College 1994 — 1997
Iqor January 2007 - Present
Education
North Hennepin Community College 1994 — 1997
Chris Dobosh's iQor Experience 2010 - 2010
Job at RMS Canada, an iQor Company
Industry Financial Services
Experience
RMS - an iQor Company November 2010 - Present
RMS June 2009 - April 2011
iQor 2010 - 2010
iQor 2010 - 2010
Receivable Management Services 2005 - 2009
RMS 2005 - 2009
Dun & Bradstreet 1999 - 2005
Dun & Bradstreet Canada 1999 - 2005
D&B Canada 1998 - 2005
D&B 1998 - 2005
Skills
Consultative Selling, New Business Development, Sales Management, Vendor Management, Outsourcing, Customer Relations, B2B, Account Management, BPO, Negotiation, Risk Management, Credit, Business Intelligence, Team Building, Customer Service, Accounts Receivable, Compliance, Change Management, Strategy Development, Call Centers, Selling, Process Improvement, Management, Sales, Budgets, Credit Cards, Forecasting, Operations Management, Customer Retention, Relationship Management, Banking, Business Development, Salesforce.com, Leadership, Customer Satisfaction, Finance, Team Leadership, Customer Experience, Team Management, Lead Generation, Financial Services, CRM, Portfolio Management, Credit Risk, Analytics, Credit Analysis, Business Process..., Analysis, Financial Analysis, P&L Management
Education
Sheridan College
RMS - an iQor Company November 2010 - Present
RMS June 2009 - April 2011
iQor 2010 - 2010
iQor 2010 - 2010
Receivable Management Services 2005 - 2009
RMS 2005 - 2009
Dun & Bradstreet 1999 - 2005
Dun & Bradstreet Canada 1999 - 2005
D&B Canada 1998 - 2005
D&B 1998 - 2005
Skills
Consultative Selling, New Business Development, Sales Management, Vendor Management, Outsourcing, Customer Relations, B2B, Account Management, BPO, Negotiation, Risk Management, Credit, Business Intelligence, Team Building, Customer Service, Accounts Receivable, Compliance, Change Management, Strategy Development, Call Centers, Selling, Process Improvement, Management, Sales, Budgets, Credit Cards, Forecasting, Operations Management, Customer Retention, Relationship Management, Banking, Business Development, Salesforce.com, Leadership, Customer Satisfaction, Finance, Team Leadership, Customer Experience, Team Management, Lead Generation, Financial Services, CRM, Portfolio Management, Credit Risk, Analytics, Credit Analysis, Business Process..., Analysis, Financial Analysis, P&L Management
Education
Sheridan College
Danny Tai's iQor Experience March 2014 - Present
Job AVP at iQor
Industry Financial Services
Experience
iQor March 2014 - Present
PSEG November 2013 - January 2014
AIG September 2002 - June 2013
AIG December 2000 - September 2002
Skills
Treasury, Sarbanes-Oxley, Microsoft Excel, Cash Flow, General Ledger, Outlook, Spreadsheets, Pricing, Bank Reconciliation, PowerPoint, Microsoft Word
Education
Pace University 1996 — 2000
Bachelor, Business Administration; Finance
Pace University - Lubin School of Business 1996 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
iQor March 2014 - Present
PSEG November 2013 - January 2014
AIG September 2002 - June 2013
AIG December 2000 - September 2002
Skills
Treasury, Sarbanes-Oxley, Microsoft Excel, Cash Flow, General Ledger, Outlook, Spreadsheets, Pricing, Bank Reconciliation, PowerPoint, Microsoft Word
Education
Pace University 1996 — 2000
Bachelor, Business Administration; Finance
Pace University - Lubin School of Business 1996 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
Kim Holdman's iQor Experience October 1999 - Present
Job VP, Business Analyst
Industry Telecommunications
Experience
iQor October 1999 - Present
Great Expectations 1996 - 1999
Great Expectations 1994 - 1996
Nutri System 1991 - 1994
Skills
Call Center, Customer Experience, Workforce Management, Process Improvement, Avaya, Call Center Development, Customer Service, Customer Satisfaction, Operations Management, Business Process..., Contact Centers, BPO, Leadership Development, Call Centers, Talent Acquisition, Performance Management, Outsourcing, Sales Operations, Customer Retention
Education
Southeast Missouri State University
Washington University in St. Louis
iQor October 1999 - Present
Great Expectations 1996 - 1999
Great Expectations 1994 - 1996
Nutri System 1991 - 1994
Skills
Call Center, Customer Experience, Workforce Management, Process Improvement, Avaya, Call Center Development, Customer Service, Customer Satisfaction, Operations Management, Business Process..., Contact Centers, BPO, Leadership Development, Call Centers, Talent Acquisition, Performance Management, Outsourcing, Sales Operations, Customer Retention
Education
Southeast Missouri State University
Washington University in St. Louis
Charlotte Musisi's iQor Experience November 2002 - Present
Job Assistant Vice President of Operations, iQor
Industry Arts and Crafts
Experience
iQor November 2002 - Present
Education
Moorpark College 2002 — 2010
iQor November 2002 - Present
Education
Moorpark College 2002 — 2010
Jessica Xu's iQor Experience September 2009 - July 2011
Job Director, Basel and Economic Capital
Industry Financial Services
Experience
American Express June 2014 - Present
American Express July 2011 - May 2014
iQor September 2009 - July 2011
Saks Fifth Avenue August 2008 - September 2009
Skills
SAS, Statistics, Statistical Modeling, Analysis, Stata, Analytics, Predictive Analytics, Data Analysis, Predictive Modeling, Segmentation, Data Mining, Leadership, Database Marketing
Education
Peking University
Bachelor of Arts (B.A.), International Relations and Affairs
Yale University
Doctor of Philosophy (Ph.D.), Political Economy
American Express June 2014 - Present
American Express July 2011 - May 2014
iQor September 2009 - July 2011
Saks Fifth Avenue August 2008 - September 2009
Skills
SAS, Statistics, Statistical Modeling, Analysis, Stata, Analytics, Predictive Analytics, Data Analysis, Predictive Modeling, Segmentation, Data Mining, Leadership, Database Marketing
Education
Peking University
Bachelor of Arts (B.A.), International Relations and Affairs
Yale University
Doctor of Philosophy (Ph.D.), Political Economy
Matthew Carroll's iQor Experience 2010 - 2013
Job Director of Operations at Credit Adjustments, Inc.
Industry Financial Services
Experience
Credit Adjustments, Inc. 2013 - Present
iQor 2010 - 2013
Harris & Harris, Ltd. 2010 - 2010
The CBE Group, Inc. 2004 - 2009
Solomon & Solomon PC 2004 - 2004
National Asset Managment 2001 - 2004
Nationwide Credit, Inc. 1997 - 2001
Skills
Call Centers, Leadership, Management, Program Management, Process Improvement, Customer Satisfaction, Operations Management, Analysis, Vendor Management, Executive Management, Team Building, Start-ups, Customer Service, Credit, Analytics, Call Center, Risk Management, Forecasting, Team Leadership, CRM, Strategic Planning, Coaching, Outsourcing, Project Management, Customer Experience, Sales, Business Process..., Customer Retention, Skip Tracing, Call Center Development, Time Management, Employee Relations, Credit Cards, Data Analysis, Training, Performance Management, Workforce Management, BPO, Policy, Business Strategy, Cross-functional Team..., Financial Analysis, Strategic Financial..., New Hire Training, Recruiting, Bonus Programs, Vendor Relationship...
Education
Park University 2002 — 2004
Psychology / Criminal justice
Sullivan County Community College 1989 — 1991
A.A.S, Criminal Justice
I.H.M
Credit Adjustments, Inc. 2013 - Present
iQor 2010 - 2013
Harris & Harris, Ltd. 2010 - 2010
The CBE Group, Inc. 2004 - 2009
Solomon & Solomon PC 2004 - 2004
National Asset Managment 2001 - 2004
Nationwide Credit, Inc. 1997 - 2001
Skills
Call Centers, Leadership, Management, Program Management, Process Improvement, Customer Satisfaction, Operations Management, Analysis, Vendor Management, Executive Management, Team Building, Start-ups, Customer Service, Credit, Analytics, Call Center, Risk Management, Forecasting, Team Leadership, CRM, Strategic Planning, Coaching, Outsourcing, Project Management, Customer Experience, Sales, Business Process..., Customer Retention, Skip Tracing, Call Center Development, Time Management, Employee Relations, Credit Cards, Data Analysis, Training, Performance Management, Workforce Management, BPO, Policy, Business Strategy, Cross-functional Team..., Financial Analysis, Strategic Financial..., New Hire Training, Recruiting, Bonus Programs, Vendor Relationship...
Education
Park University 2002 — 2004
Psychology / Criminal justice
Sullivan County Community College 1989 — 1991
A.A.S, Criminal Justice
I.H.M
Rob Burke's iQor Experience May 2014 - Present
Job Vice President Business Development at iQor
Industry Outsourcing/Offshoring
Experience
iQor May 2014 - Present
ACS, a Xerox Company March 2011 - May 2014
Sykes Enterprises April 2009 - March 2011
APAC Customer Services March 2004 - April 2009
Office Depot 1998 - 2005
Anacomp 1987 - 1990
Skills
Call Center, BPO, Business Development, Contact Centers, Outsourcing, Customer Experience, Telemarketing, Lead Generation, Account Management, Vendor Management, Salesforce.com, B2B, Sales, New Business Development, Sales Operations, Workforce Management, Professional Services, Call Centers, Telecommunications, Enterprise Software, Direct Sales, Leadership, Strategy, Project Management, Strategic Partnerships, Selling, SaaS, Team Leadership, Sales Management, Customer Service, Solution Selling, Financial Services, CRM, Management, Customer Retention, Executive Management, P&L Management, Sales Process
Education
Montgomery College
Business
UNITED STATES NAVY
Honorable Discharge, Communication Specialist
iQor May 2014 - Present
ACS, a Xerox Company March 2011 - May 2014
Sykes Enterprises April 2009 - March 2011
APAC Customer Services March 2004 - April 2009
Office Depot 1998 - 2005
Anacomp 1987 - 1990
Skills
Call Center, BPO, Business Development, Contact Centers, Outsourcing, Customer Experience, Telemarketing, Lead Generation, Account Management, Vendor Management, Salesforce.com, B2B, Sales, New Business Development, Sales Operations, Workforce Management, Professional Services, Call Centers, Telecommunications, Enterprise Software, Direct Sales, Leadership, Strategy, Project Management, Strategic Partnerships, Selling, SaaS, Team Leadership, Sales Management, Customer Service, Solution Selling, Financial Services, CRM, Management, Customer Retention, Executive Management, P&L Management, Sales Process
Education
Montgomery College
Business
UNITED STATES NAVY
Honorable Discharge, Communication Specialist
Eric Ott's iQor Experience April 2005 - February 2010
Job IT Second Level Support at Lowes Companies Inc.
Industry Information Technology and Services
Experience
Lowes Companies Inc. April 2010 - Present
iQor April 2005 - February 2010
Education
Pittsburgh Technical Institute 1997 — 1999
Lowes Companies Inc. April 2010 - Present
iQor April 2005 - February 2010
Education
Pittsburgh Technical Institute 1997 — 1999
Jatana Cloud's iQor Experience March 2012 - Present
Job National Business Banking Phone Banker at Wells Fargo
Industry Human Resources
Experience
Wells Fargo March 2013 - Present
iQor March 2012 - Present
Aon Hewitt November 2010 - January 2012
MISSJSC ACCESSORY January 2000 - December 2011
Wells Fargo December 2009 - February 2010
Wells Fargo Bank June 1996 - June 2009
Wachovia Bank March 2000 - October 2005
Wachovia Bank January 2000 - May 2000
Wachovia February 1999 - March 2000
Skills
Project Planning, Organization, Coordination, System Administration, Fashion, Leadership Development, Employee Relations, Coaching, Performance Management, Organizational..., Employee Engagement, Succession Planning, Training, Leadership, Project Management, Customer Service, Budgets, Talent Management, Time Management, Access, Staff Development, Deferred Compensation, Sales, Recruiting, Event Planning, Executive Coaching
Education
Pfeiffer University 2006 — 2009
MSL, Leadership & Organizational Change
Montreat College 1998 — 2003
Bachelor Business Administration, Business
West Charlotte Senior High 1992 — 1995
Wells Fargo March 2013 - Present
iQor March 2012 - Present
Aon Hewitt November 2010 - January 2012
MISSJSC ACCESSORY January 2000 - December 2011
Wells Fargo December 2009 - February 2010
Wells Fargo Bank June 1996 - June 2009
Wachovia Bank March 2000 - October 2005
Wachovia Bank January 2000 - May 2000
Wachovia February 1999 - March 2000
Skills
Project Planning, Organization, Coordination, System Administration, Fashion, Leadership Development, Employee Relations, Coaching, Performance Management, Organizational..., Employee Engagement, Succession Planning, Training, Leadership, Project Management, Customer Service, Budgets, Talent Management, Time Management, Access, Staff Development, Deferred Compensation, Sales, Recruiting, Event Planning, Executive Coaching
Education
Pfeiffer University 2006 — 2009
MSL, Leadership & Organizational Change
Montreat College 1998 — 2003
Bachelor Business Administration, Business
West Charlotte Senior High 1992 — 1995
abdul-jameel ahmad's iQor Experience April 2011 - June 2012
Job Logistics
Industry Logistics and Supply Chain
Experience
Freightquote February 2014 - May 2015
iQor April 2011 - June 2012
Pinnacle Financial Group January 2009 - May 2011
Haster Law Office January 2008 - September 2008
Education
Normandale Community College 2012 — 2015
Associate’s Degree, Logistics, Materials, and Supply Chain Management
Freightquote February 2014 - May 2015
iQor April 2011 - June 2012
Pinnacle Financial Group January 2009 - May 2011
Haster Law Office January 2008 - September 2008
Education
Normandale Community College 2012 — 2015
Associate’s Degree, Logistics, Materials, and Supply Chain Management
Rori Coleman-Woods, MBA's iQor Experience March 2015 - Present
Job Experienced Business Professional
Industry Higher Education
Experience
Grand Melody Music LLC. January 2001 - Present
iQor March 2015 - Present
Capella University August 2013 - February 2015
Globe Education Network August 2009 - August 2013
Idearc Media 2005 - 2009
Thomson West 2005 - 2005
Digital River 2002 - 2004
Skills
Spanish, Marketing, Advertising, Sales, Customer Service, Higher Education, Customer Satisfaction, Online Advertising, Sales Process, New Business Development, Direct Mail, Lead Generation, Social Media Marketing, Management, Leadership, Social Media, Business Strategy, Sales Management, Training, Teamwork, Team Building, Event Planning, Strategic Planning, Email Marketing, Marketing Communications, Cold Calling, Social Networking, Public Speaking, Marketing Strategy, Salesforce.com, Account Management, Facebook, Coaching, Microsoft Office, Time Management, Online Marketing, Team Leadership, Leadership Development, Fundraising, Public Relations, Event Management
Education
Minnesota School of Business 2010 — 2012
Masters, Business Administration, Graduate Degree
University of Minnesota-Twin Cities 2000 — 2003
BA, Communication Studies
Valparaiso University 1997 — 1999
Psychology
Breck School 1989 — 1997
HS Diploma, All
Grand Melody Music LLC. January 2001 - Present
iQor March 2015 - Present
Capella University August 2013 - February 2015
Globe Education Network August 2009 - August 2013
Idearc Media 2005 - 2009
Thomson West 2005 - 2005
Digital River 2002 - 2004
Skills
Spanish, Marketing, Advertising, Sales, Customer Service, Higher Education, Customer Satisfaction, Online Advertising, Sales Process, New Business Development, Direct Mail, Lead Generation, Social Media Marketing, Management, Leadership, Social Media, Business Strategy, Sales Management, Training, Teamwork, Team Building, Event Planning, Strategic Planning, Email Marketing, Marketing Communications, Cold Calling, Social Networking, Public Speaking, Marketing Strategy, Salesforce.com, Account Management, Facebook, Coaching, Microsoft Office, Time Management, Online Marketing, Team Leadership, Leadership Development, Fundraising, Public Relations, Event Management
Education
Minnesota School of Business 2010 — 2012
Masters, Business Administration, Graduate Degree
University of Minnesota-Twin Cities 2000 — 2003
BA, Communication Studies
Valparaiso University 1997 — 1999
Psychology
Breck School 1989 — 1997
HS Diploma, All
Kiran Pamarthi's iQor Experience February 2011 - June 2013
Job IT Manager at Xerox
Industry Financial Services
Connie J. Sickler's iQor Experience October 1987 - September 2010
Job Collection Manager DDA at Bureau of Collection Recovery an Aditya Birla Minacs company
Industry Telecommunications
Experience
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2010 - Present
IQOR October 1987 - September 2010
Skills
Training, Human Resources, Call Centers, Process Improvement, Recruiting, Accounts Receivable, BPO, Call Center, Loans, Outsourcing, Vendor Management, Operations Management
Education
Normandale Community College
Liberal Arts
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2010 - Present
IQOR October 1987 - September 2010
Skills
Training, Human Resources, Call Centers, Process Improvement, Recruiting, Accounts Receivable, BPO, Call Center, Loans, Outsourcing, Vendor Management, Operations Management
Education
Normandale Community College
Liberal Arts
Lance Brown-Ochs's iQor Experience May 2009 - Present
Job at iQor
Industry Financial Services
Experience
iQor May 2009 - Present
NARS - Panama April 2008 - February 2009
McGrann Shea 2007 - 2008
Messerli & Kramer November 2000 - September 2006
Skills
Call Center, Outsourcing, BPO, Credit Cards, Loans, Call Centers, Leadership, Vendor Management, Workforce Management, Customer Experience, Operations Management
Education
Northern State University 1990 — 1995
BS, Finance
iQor May 2009 - Present
NARS - Panama April 2008 - February 2009
McGrann Shea 2007 - 2008
Messerli & Kramer November 2000 - September 2006
Skills
Call Center, Outsourcing, BPO, Credit Cards, Loans, Call Centers, Leadership, Vendor Management, Workforce Management, Customer Experience, Operations Management
Education
Northern State University 1990 — 1995
BS, Finance
Beth Garver Coppola's iQor Experience October 2010 - Present
Job VP Operations at RMS, an IQOR Company
Industry Financial Services
Experience
iQor October 2010 - Present
The Receivable Management Services Corporation (RMS) May 2001 - October 2010
Dun and Bradstreet April 1985 - October 2001
Skills
Process Improvement, Call Centers, Vendor Management, Risk Management, Credit, Accounts Receivable, Operations Management, Executive Management, BPO, Leadership, CRM, Outsourcing, Business Process..., Forecasting, Team Building
Education
Rutgers, The State University of New Jersey-Camden 1979 — 1983
BS, Business Administration and Management, General
Rutgers University – Camden
iQor October 2010 - Present
The Receivable Management Services Corporation (RMS) May 2001 - October 2010
Dun and Bradstreet April 1985 - October 2001
Skills
Process Improvement, Call Centers, Vendor Management, Risk Management, Credit, Accounts Receivable, Operations Management, Executive Management, BPO, Leadership, CRM, Outsourcing, Business Process..., Forecasting, Team Building
Education
Rutgers, The State University of New Jersey-Camden 1979 — 1983
BS, Business Administration and Management, General
Rutgers University – Camden
Charles Hennessy's iQor Experience March 2011 - April 2011
Job Customer Care Representative at C3/CustomerContactChannels, Inc.
Industry Airlines/Aviation
Experience
C3/CustomerContactChannels, Inc. September 2012 - Present
Seeking Employment/Telephone Customer Service/Accounts Service July 2012 - September 2012
American Airlines June 2012 - July 2012
iQor March 2011 - April 2011
DarMel Inc. September 2007 - June 2010
Yellow Cab of Tucson March 1997 - May 1998
Skills
Have programmed in..., Microsoft Office 2007, Windows 7, C++, Call Center, Customer Service, Customer Satisfaction, Windows
Education
University of Arizona 1990 — 1994
B.A., Computer Science, Mathematics, German
Pima Community College 1987 — 1988
A.S., Programmer/Analyst
El Cajon Valley High School
C3/CustomerContactChannels, Inc. September 2012 - Present
Seeking Employment/Telephone Customer Service/Accounts Service July 2012 - September 2012
American Airlines June 2012 - July 2012
iQor March 2011 - April 2011
DarMel Inc. September 2007 - June 2010
Yellow Cab of Tucson March 1997 - May 1998
Skills
Have programmed in..., Microsoft Office 2007, Windows 7, C++, Call Center, Customer Service, Customer Satisfaction, Windows
Education
University of Arizona 1990 — 1994
B.A., Computer Science, Mathematics, German
Pima Community College 1987 — 1988
A.S., Programmer/Analyst
El Cajon Valley High School
Sarah Castronova's iQor Experience January 2013 - Present
Job AVP Project Management iQor
Industry Telecommunications
Experience
iQor January 2013 - Present
Cyber City Teleservices September 2006 - January 2013
Props for Today August 2005 - September 2006
Skills
Call Centers, Call Routing, Outsourcing, Customer Experience, Customer Engagement, Customer Support, Telecommunications, Script-writing, Project Planning, Project Management, Process Improvement
Education
New York University 1998 — 2002
BFA, Drama and Dramatics/Theatre Arts, General
iQor January 2013 - Present
Cyber City Teleservices September 2006 - January 2013
Props for Today August 2005 - September 2006
Skills
Call Centers, Call Routing, Outsourcing, Customer Experience, Customer Engagement, Customer Support, Telecommunications, Script-writing, Project Planning, Project Management, Process Improvement
Education
New York University 1998 — 2002
BFA, Drama and Dramatics/Theatre Arts, General
Maria Palchanes's iQor Experience May 2012 - November 2013
Job Hotel Support Consultant at Net Trans
Industry Hospitality
Experience
Net Trans Services November 2013 - Present
iQor May 2012 - November 2013
JPMorgan Chase March 2007 - August 2010
Pfizer October 2006 - November 2006
Bristol-Myers Squibb November 2005 - March 2006
Toys R Us June 1999 - October 2005
Self employed February 1998 - April 1999
L.R. GOULART Ltd May 1990 - January 1998
Skills
Portuguese, Software, Banking, Team Leadership, Customer Service, Loans, Process Improvement, Microsoft Office, Sales Management, Outlook, Microsoft Excel, Cross-functional Team..., Human Resources, Analysis, Sales, Project Planning, Business Strategy, Contract Negotiation, Management, Negotiation, Marketing Strategy
Education
Raritan Valley Community College 1998 — 2003
Various Credits
UNIP Law School 1996 — 1997
Law School (incomplete)
University of Bridgeport 1986 — 1986
ELS
Pontifícia Universidade Católica de Campinas 1981 — 1985
BS, Systems Analysis
Net Trans Services November 2013 - Present
iQor May 2012 - November 2013
JPMorgan Chase March 2007 - August 2010
Pfizer October 2006 - November 2006
Bristol-Myers Squibb November 2005 - March 2006
Toys R Us June 1999 - October 2005
Self employed February 1998 - April 1999
L.R. GOULART Ltd May 1990 - January 1998
Skills
Portuguese, Software, Banking, Team Leadership, Customer Service, Loans, Process Improvement, Microsoft Office, Sales Management, Outlook, Microsoft Excel, Cross-functional Team..., Human Resources, Analysis, Sales, Project Planning, Business Strategy, Contract Negotiation, Management, Negotiation, Marketing Strategy
Education
Raritan Valley Community College 1998 — 2003
Various Credits
UNIP Law School 1996 — 1997
Law School (incomplete)
University of Bridgeport 1986 — 1986
ELS
Pontifícia Universidade Católica de Campinas 1981 — 1985
BS, Systems Analysis
Chris Robitaille's iQor Experience July 2007 - September 2007
Job Senior Account Representative
Industry Security and Investigations
Experience
Dial Security & Dial Communications September 2014 - Present
Enterprise Rent-A-Car June 2013 - September 2014
Tower 23 Hotel April 2011 - May 2013
Blue Hammock Enterprises/ Dragonfly Home Design June 2010 - December 2010
iQor July 2007 - September 2007
Skills
Leadership, Customer Service, Microsoft Office, Event Planning, Marketing Strategy, Microsoft Excel, Access, Management, Fundraising, Outlook, Team Leadership, Time Management, Account Management, Construction, Business Analysis, Decision Making
Education
San Diego State University-California State University 2006 — 2010
Bachelor of Arts (B.A.), Economics
Dial Security & Dial Communications September 2014 - Present
Enterprise Rent-A-Car June 2013 - September 2014
Tower 23 Hotel April 2011 - May 2013
Blue Hammock Enterprises/ Dragonfly Home Design June 2010 - December 2010
iQor July 2007 - September 2007
Skills
Leadership, Customer Service, Microsoft Office, Event Planning, Marketing Strategy, Microsoft Excel, Access, Management, Fundraising, Outlook, Team Leadership, Time Management, Account Management, Construction, Business Analysis, Decision Making
Education
San Diego State University-California State University 2006 — 2010
Bachelor of Arts (B.A.), Economics
Cassandra Mengelkoch's iQor Experience March 2002 - Present
Job Senioe Agent at iQor
Industry Hospital & Health Care
Experience
iQor March 2002 - Present
iQor March 2002 - Present
Verizon Wireless January 2002 - Present
Verizon Wireless January 2002 - Present
Education
Minnesota School of Business 2008 — 2010
Diploma, Medical Assisting
Globe University/Minnesota School of Business
Diploma, Medical Assisting
Globe University/Minnesota School of Business
Diploma, Medical Assisting
iQor March 2002 - Present
iQor March 2002 - Present
Verizon Wireless January 2002 - Present
Verizon Wireless January 2002 - Present
Education
Minnesota School of Business 2008 — 2010
Diploma, Medical Assisting
Globe University/Minnesota School of Business
Diploma, Medical Assisting
Globe University/Minnesota School of Business
Diploma, Medical Assisting
D Dudley's iQor Experience February 2008 - November 2008
Job Personally Amazing
Industry Consumer Electronics
Experience
Private June 2015 - Present
New York & Company April 2015 - Present
Wendy's July 2014 - March 2015
Santa Monica Malibu Unified School District December 2012 - February 2014
Clarks November 2012 - April 2013
Banana Republic / Gap Inc. May 2011 - March 2012
Sepia November 2008 - April 2011
Macy's March 2010 - October 2010
In Home Supportive Services September 2009 - March 2010
iQor February 2008 - November 2008
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Keystrokes Per Hour, Phone Screening, Message Taking, Order Taking, Customer Service, Customer Retention, Customer Returns, Sales, Cash Register, Cash Handling Experience, Collections, Flyers, Promotions, Administrative Work
Education
Santa Monica College 2008 — 2010
Los Angeles Job Corp 2006 — 2006
Office Assistant, Office Technology
Alexander Hamilton High School 1999 — 2003
High School, Basic Requirements
Private June 2015 - Present
New York & Company April 2015 - Present
Wendy's July 2014 - March 2015
Santa Monica Malibu Unified School District December 2012 - February 2014
Clarks November 2012 - April 2013
Banana Republic / Gap Inc. May 2011 - March 2012
Sepia November 2008 - April 2011
Macy's March 2010 - October 2010
In Home Supportive Services September 2009 - March 2010
iQor February 2008 - November 2008
Skills
Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Keystrokes Per Hour, Phone Screening, Message Taking, Order Taking, Customer Service, Customer Retention, Customer Returns, Sales, Cash Register, Cash Handling Experience, Collections, Flyers, Promotions, Administrative Work
Education
Santa Monica College 2008 — 2010
Los Angeles Job Corp 2006 — 2006
Office Assistant, Office Technology
Alexander Hamilton High School 1999 — 2003
High School, Basic Requirements
Eli Coleman's iQor Experience August 2011 - March 2013
Job Lead Developer at Bills and Diamonds, Digital Agency
Industry Media Production
Experience
Bills and Diamonds 2011 - Present
VF Corporation March 2014 - October 2014
Darden December 2011 - November 2013
iQor August 2011 - March 2013
Hyperion Fitness 2013 - 2013
mobidart 2013 - 2013
Zumiez November 2008 - September 2009
Ography Dance Studio 2008 - 2009
24 Hour Fitness September 2006 - March 2008
Best Buy March 2004 - December 2007
Skills
Business Development, Sales, Outsourcing, Project Management, Artist Developement, Advertising, Illustration, Entrepreneurship, Customer Interaction, Music Production, Viral Marketing, Digital Photography, Competitive Analysis, Software Development, Administration, Media & Entertainment, Performing Arts, Branding & Identity, Networking, Telecommunications, Serato Scratch Live, Technical Support, Hospitality
Education
Moorpark College 2010 — 2010
Bills and Diamonds 2011 - Present
VF Corporation March 2014 - October 2014
Darden December 2011 - November 2013
iQor August 2011 - March 2013
Hyperion Fitness 2013 - 2013
mobidart 2013 - 2013
Zumiez November 2008 - September 2009
Ography Dance Studio 2008 - 2009
24 Hour Fitness September 2006 - March 2008
Best Buy March 2004 - December 2007
Skills
Business Development, Sales, Outsourcing, Project Management, Artist Developement, Advertising, Illustration, Entrepreneurship, Customer Interaction, Music Production, Viral Marketing, Digital Photography, Competitive Analysis, Software Development, Administration, Media & Entertainment, Performing Arts, Branding & Identity, Networking, Telecommunications, Serato Scratch Live, Technical Support, Hospitality
Education
Moorpark College 2010 — 2010
Carrie Stout's iQor Experience August 2007 - February 2008
Job Vice President
Industry Financial Services
Experience
Value Recovery Holding May 2009 - Present
Value Recovery Holding May 2009 - Present
NCO Financial Systems November 2003 - May 2009
iQor August 2007 - February 2008
Skills
Management, Microsoft Excel, Microsoft Office, Leadership, Training, Process Improvement, Sales, Recruiting, Customer Service, Vendor Management
Education
Penn State University 1998 — 2001
Value Recovery Holding May 2009 - Present
Value Recovery Holding May 2009 - Present
NCO Financial Systems November 2003 - May 2009
iQor August 2007 - February 2008
Skills
Management, Microsoft Excel, Microsoft Office, Leadership, Training, Process Improvement, Sales, Recruiting, Customer Service, Vendor Management
Education
Penn State University 1998 — 2001
Nequita Grier's iQor Experience November 2003 - August 2005
Job Jr. Risk Analyst at BB&T Insurance Services
Industry Insurance
Experience
BB&T Insurance Services Inc. June 2014 - Present
Allstate Insurance Company August 2005 - March 2014
iQor November 2003 - August 2005
Skills
Customer Satisfaction, Call Centers, Data Entry, Property & Casualty..., Property & Casualty..., Call Center, Insurance, Customer Retention, Customer Service, Sales, Microsoft Word, Microsoft Excel, Customer Experience, 10 Key Touch, Multi Tasking, Communication Skills
Education
Saint Leo University 2006 — 2014
Bachelor's degree, Accounting
Saint Leo University
Bachelor of Arts (B.A.), Accounting
BB&T Insurance Services Inc. June 2014 - Present
Allstate Insurance Company August 2005 - March 2014
iQor November 2003 - August 2005
Skills
Customer Satisfaction, Call Centers, Data Entry, Property & Casualty..., Property & Casualty..., Call Center, Insurance, Customer Retention, Customer Service, Sales, Microsoft Word, Microsoft Excel, Customer Experience, 10 Key Touch, Multi Tasking, Communication Skills
Education
Saint Leo University 2006 — 2014
Bachelor's degree, Accounting
Saint Leo University
Bachelor of Arts (B.A.), Accounting
VICTORIA AMES's iQor Experience October 2009 - October 2010
Job Loan Processor at Wells Fargo Home Mortgage
Industry Consumer Services
Experience
Wells Fargo Home Mortgage September 2011 - Present
AT HOME CHILD CARE SERVICES September 2009 - January 2011
iQor October 2009 - October 2010
BROOKDALE HONDA May 2006 - August 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, 10 Key, Time Management, Phone Skills, Credit, Customer Experience
Education
North Hennepin Community College 2009 — 2010
Wells Fargo Home Mortgage September 2011 - Present
AT HOME CHILD CARE SERVICES September 2009 - January 2011
iQor October 2009 - October 2010
BROOKDALE HONDA May 2006 - August 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, PowerPoint, 10 Key, Time Management, Phone Skills, Credit, Customer Experience
Education
North Hennepin Community College 2009 — 2010
Sugath Nelabhotla's iQor Experience September 2007 - Present
Job VP at iQor
Industry Financial Services
Experience
iQor September 2007 - Present
Merrill Lynch June 2006 - September 2007
Merrill Lynch February 2000 - May 2006
Education
Osmania University 1993 — 1996
MCA, Computer Science
iQor September 2007 - Present
Merrill Lynch June 2006 - September 2007
Merrill Lynch February 2000 - May 2006
Education
Osmania University 1993 — 1996
MCA, Computer Science
Christopher Gelder's iQor Experience March 2011 - September 2011
Job Student at Minnesota School of Business
Industry Broadcast Media
Experience
MINNESOTA SCHOOL OF BUSINESS October 2006 - Present
iQor March 2011 - September 2011
Dominos Pizza Enterprises November 2009 - March 2011
US Bank April 2005 - May 2006
Education
Minnesota School of Business 2006 — 2011
ASSOCIATES OF APPLIES SCIENCE MUSIC BUSINESS MANAGEMENT, BUSINESS MANAGEMENT
MINNESOTA SCHOOL OF BUSINESS October 2006 - Present
iQor March 2011 - September 2011
Dominos Pizza Enterprises November 2009 - March 2011
US Bank April 2005 - May 2006
Education
Minnesota School of Business 2006 — 2011
ASSOCIATES OF APPLIES SCIENCE MUSIC BUSINESS MANAGEMENT, BUSINESS MANAGEMENT
Kasthury Velsamy's iQor Experience 2005 - 2007
Job Accountant at Aviagen
Industry Food Production
Experience
Aviagen May 2008 - December 2009
iQor 2005 - 2007
Counterforce inc 2005 - 2007
Skills
Accounts Payable, Accounts Receivable, Purchasing, Expense Reports, Vendor Management, General Ledger, Month End Close, Process Improvement, IT Project..., Bank Reconciliation, Financial Statements, Invoicing
Education
Ryerson University 2000 — 2005
Bcomm, Accounting
Aviagen May 2008 - December 2009
iQor 2005 - 2007
Counterforce inc 2005 - 2007
Skills
Accounts Payable, Accounts Receivable, Purchasing, Expense Reports, Vendor Management, General Ledger, Month End Close, Process Improvement, IT Project..., Bank Reconciliation, Financial Statements, Invoicing
Education
Ryerson University 2000 — 2005
Bcomm, Accounting
Ashley Spencer's iQor Experience December 2014 - August 2015
Job Sr. Copywriter and Wordplay Architect
Industry Public Relations and Communications
Experience
Clarity Services, Inc. September 2015 - Present
Writer's Ink June 2014 - Present
iQor December 2014 - August 2015
CopyPress September 2014 - December 2014
Talk Fusion May 2014 - June 2014
IQPC Exchange August 2013 - May 2014
Hocking College January 2013 - April 2013
MediaSource December 2012 - January 2013
ImPRessions May 2012 - January 2013
Ohio University Advertising Association March 2012 - October 2012
Skills
Strategic Public..., Public Relations, Leadership Development, Sociology, Psychology, Creative Writing, Technical Writing, Press Releases, Pitching Media, Marketing Event Planning, Social Media, Media Research, Customer Service, Advertising, Magazines, Editing, Newsletters, Event Planning, Marketing, Blogging, Facebook, Social Networking, Social Media Marketing
Education
University of Florida 2014 — 2016
Master of Arts (M.A.), Mass Communication: Global Strategic Communication
Ohio University 2010 — 2013
BSJ, BAS, Strategic Communication, Sociology
John Cabot University 2011 — 2011
none, History
University of Rio Grande and Rio Grande Community College 2008 — 2010
none, Business, Psychology, English, Math, Photography, Music
Clarity Services, Inc. September 2015 - Present
Writer's Ink June 2014 - Present
iQor December 2014 - August 2015
CopyPress September 2014 - December 2014
Talk Fusion May 2014 - June 2014
IQPC Exchange August 2013 - May 2014
Hocking College January 2013 - April 2013
MediaSource December 2012 - January 2013
ImPRessions May 2012 - January 2013
Ohio University Advertising Association March 2012 - October 2012
Skills
Strategic Public..., Public Relations, Leadership Development, Sociology, Psychology, Creative Writing, Technical Writing, Press Releases, Pitching Media, Marketing Event Planning, Social Media, Media Research, Customer Service, Advertising, Magazines, Editing, Newsletters, Event Planning, Marketing, Blogging, Facebook, Social Networking, Social Media Marketing
Education
University of Florida 2014 — 2016
Master of Arts (M.A.), Mass Communication: Global Strategic Communication
Ohio University 2010 — 2013
BSJ, BAS, Strategic Communication, Sociology
John Cabot University 2011 — 2011
none, History
University of Rio Grande and Rio Grande Community College 2008 — 2010
none, Business, Psychology, English, Math, Photography, Music
Yvette Harris's iQor Experience April 2010 - December 2011
Job Accounts Payable Associate
Industry Outsourcing/Offshoring
Experience
Heritage Health & Housing January 2015 - Present
JASA-Temporary position May 2013 - March 2014
Windsor Resources/Boston Properties-Temporary Assignment October 2012 - February 2013
Windsor Resources/Columbia University September 2012 - October 2012
Iqor April 2010 - December 2011
iQor August 2009 - April 2010
Pendone&Partners April 2007 - January 2008
Skills
QuickBooks, Accounts Payable, Excel, Outlook, Customer Service, Financial Analysis, Access, Bookkeeping, Strategic Financial..., Analysis, Accounts payable Nexus, J D Edwards, Accounts Analysis, Microsoft Office, Asset management..., Cost Control..., Accounts Receivable, Leadership
Education
New York Institute of Technology-Old Westbury 2008 — 2011
BA, Finance, 3.50
Interboro Institute 2003 — 2005
Associate degree in Business Adminstration, Accounting, 3.29
Heritage Health & Housing January 2015 - Present
JASA-Temporary position May 2013 - March 2014
Windsor Resources/Boston Properties-Temporary Assignment October 2012 - February 2013
Windsor Resources/Columbia University September 2012 - October 2012
Iqor April 2010 - December 2011
iQor August 2009 - April 2010
Pendone&Partners April 2007 - January 2008
Skills
QuickBooks, Accounts Payable, Excel, Outlook, Customer Service, Financial Analysis, Access, Bookkeeping, Strategic Financial..., Analysis, Accounts payable Nexus, J D Edwards, Accounts Analysis, Microsoft Office, Asset management..., Cost Control..., Accounts Receivable, Leadership
Education
New York Institute of Technology-Old Westbury 2008 — 2011
BA, Finance, 3.50
Interboro Institute 2003 — 2005
Associate degree in Business Adminstration, Accounting, 3.29
Jacob Pettipiece's iQor Experience June 2012 - February 2013
Job at
Industry Financial Services
Experience
iQor June 2012 - February 2013
NRI January 2007 - October 2012
Collectcorp January 2004 - January 2007
Dow Chemical February 2001 - October 2004
Boston Scientific March 1997 - May 2001
Skills
Interviewing & Hiring, Training, Project Coordinating, Conflict Resolution, Process Development, Strategic Planning, Competitive Analysis, Quality Auditing, Leadership Mentoring, Meeting Planning, Staff Retention, Staff Development, Green Belt, Time Management, Excel, Organizational..., Reporting & Analysis, Process Improvement, Team Building, Coaching, Operations Management, Six Sigma, Negotiation, Leadership Development, Budgeting, Project Planning, Performance Management, PowerPoint, Mentoring, ADP Payroll, Bonus Programs, Project Management, Administration, Hiring, Call Centers, Executive Management, Management, Security, SharePoint, Customer Satisfaction, Vendor Management, Leadership
Education
Minnesota School of Business 2002 — 2004
Associate in Applied Science in Health Fitness Specialist degree
Normandale Community College 1997 — 1999
Business Management
iQor June 2012 - February 2013
NRI January 2007 - October 2012
Collectcorp January 2004 - January 2007
Dow Chemical February 2001 - October 2004
Boston Scientific March 1997 - May 2001
Skills
Interviewing & Hiring, Training, Project Coordinating, Conflict Resolution, Process Development, Strategic Planning, Competitive Analysis, Quality Auditing, Leadership Mentoring, Meeting Planning, Staff Retention, Staff Development, Green Belt, Time Management, Excel, Organizational..., Reporting & Analysis, Process Improvement, Team Building, Coaching, Operations Management, Six Sigma, Negotiation, Leadership Development, Budgeting, Project Planning, Performance Management, PowerPoint, Mentoring, ADP Payroll, Bonus Programs, Project Management, Administration, Hiring, Call Centers, Executive Management, Management, Security, SharePoint, Customer Satisfaction, Vendor Management, Leadership
Education
Minnesota School of Business 2002 — 2004
Associate in Applied Science in Health Fitness Specialist degree
Normandale Community College 1997 — 1999
Business Management
cynthia thurman's iQor Experience April 2008 - Present
Job customer service representive at iQor
Industry Outsourcing/Offshoring
Experience
iQor April 2008 - Present
Kelly Services October 2005 - November 2007
allied interstate/iqor June 1997 - February 2000
Skills
Customer Service, Call Center, Customer Satisfaction, CUSTOMER FOCUS
Education
Missouri Valley College 1987 — 1987
Associate's degree, Child Development
iQor April 2008 - Present
Kelly Services October 2005 - November 2007
allied interstate/iqor June 1997 - February 2000
Skills
Customer Service, Call Center, Customer Satisfaction, CUSTOMER FOCUS
Education
Missouri Valley College 1987 — 1987
Associate's degree, Child Development
Anji Liu's iQor Experience July 2011 - August 2013
Job Product Engineer at TMP Worldwide
Industry Computer Software
Experience
TMP Worldwide September 2013 - Present
iQor July 2011 - August 2013
MeetOnCruise LLC January 2011 - June 2011
New York University October 2009 - December 2010
Skills
Web Services, C#, Microsoft SQL Server, Entity Framework, WinForms, ASP.NET MVC
Education
NYU 2009 — 2011
Master's degree, Electrical and Electronics Engineering
TMP Worldwide September 2013 - Present
iQor July 2011 - August 2013
MeetOnCruise LLC January 2011 - June 2011
New York University October 2009 - December 2010
Skills
Web Services, C#, Microsoft SQL Server, Entity Framework, WinForms, ASP.NET MVC
Education
NYU 2009 — 2011
Master's degree, Electrical and Electronics Engineering
Jenna Poynton's iQor Experience February 2014 - May 2014
Job Customer Service Representative for the PA 529
Industry Government Relations
Experience
Commonwealth of Pennsylvania June 2014 - Present
iQor February 2014 - May 2014
Sports Authority September 2012 - January 2014
In-Tents, LLC February 2009 - January 2014
Lafayette College May 2012 - August 2012
Lehigh Valley IronPigs February 2011 - August 2011
Lehigh Valley IronPigs April 2008 - August 2011
York College of Pennsylvania August 2008 - May 2010
Skills
Ticket Sales, Sports Management, Sports Marketing, Sports, Archtics, Baseball, Hockey, Facebook, Event Management, Sponsorship, Social Media, Event Planning, Sponsorship Sales, Social Media Marketing, Customer Service, Social Networking, Game Audio..., Fundraising, Athletics, Microsoft Office
Education
York College of Pennsylvania 2008 — 2012
Management Bachelor of Science, Athletic Administration
Northampton Community College 2007 — 2008
Commonwealth of Pennsylvania June 2014 - Present
iQor February 2014 - May 2014
Sports Authority September 2012 - January 2014
In-Tents, LLC February 2009 - January 2014
Lafayette College May 2012 - August 2012
Lehigh Valley IronPigs February 2011 - August 2011
Lehigh Valley IronPigs April 2008 - August 2011
York College of Pennsylvania August 2008 - May 2010
Skills
Ticket Sales, Sports Management, Sports Marketing, Sports, Archtics, Baseball, Hockey, Facebook, Event Management, Sponsorship, Social Media, Event Planning, Sponsorship Sales, Social Media Marketing, Customer Service, Social Networking, Game Audio..., Fundraising, Athletics, Microsoft Office
Education
York College of Pennsylvania 2008 — 2012
Management Bachelor of Science, Athletic Administration
Northampton Community College 2007 — 2008
Karen Garza's iQor Experience December 2009 - January 2012
Job Assistant VicePresident at iQor
Industry Outsourcing/Offshoring
Experience
iQor December 2009 - January 2012
Skills
Outsourcing, Process Improvement
Education
Richland College
iQor December 2009 - January 2012
Skills
Outsourcing, Process Improvement
Education
Richland College
Timothy Zens's iQor Experience June 2009 - September 2010
Job Student at Portland Community College
Industry
Experience
iQor June 2009 - September 2010
Education
Portland Community College 2011 — 2013
currently attending, paralegal
iQor June 2009 - September 2010
Education
Portland Community College 2011 — 2013
currently attending, paralegal
Kelshun Smith's iQor Experience May 2010 - April 2011
Job FLOW Team Member at Target
Industry Retail
Experience
Target June 2007 - Present
Robert Bosch April 2011 - August 2011
iQor May 2010 - April 2011
Education
North Greenville University 2007 — 2012
Mathemathics/Computer Science
Cross High School 2003 — 2007
High School Diploma
Target June 2007 - Present
Robert Bosch April 2011 - August 2011
iQor May 2010 - April 2011
Education
North Greenville University 2007 — 2012
Mathemathics/Computer Science
Cross High School 2003 — 2007
High School Diploma
Samuel Eddy Ankrah's iQor Experience May 2014 - Present
Job Senior Agent at IQOR
Industry Financial Services
Experience
IQOR May 2014 - Present
Green Tree Servicing LLC June 2013 - May 2014
Receivables Management Solutions, Inc. 2002 - June 2013
Weinerman & Associates LLC 2009 - 2009
Department of Administration, and Office of Enterprise Technology (State of Minnesota) 2006 - 2006
Triad-Advantage Financial Services (GMAC RFC); 2001 - 2002
TCF Bank 2000 - 2001
Skills
Mediation, Alternative Dispute..., Conflict Resolution, Dispute Resolution, Negotiation, Conflict Management, Public Speaking, Coaching, Research, Non-profits, Strategic Planning, Financial Management..., Government..., Public Administration, Public Policy, Foreign Policy, Foreign Affairs, Policy Analysis, Political Economy, International Political..., Nonprofits, Proposal Writing, Analysis, Finance, Risk Management
Education
Minnesota State University, Mankato 2002 — 2007
Master's Degree (M.P.A.), Public Administration
Minnesota State University, Mankato 1997 — 2000
Bachelor of Science (B.Sc.), Political Science
Minnesota State University, Mankato 1997 — 2000
Bachelor of Arts (B.A.), International Relations
Minnesota State University, Mankato 1997 — 2000
Minor, Economics
Minnesota State University, Mankato 1997 — 2000
Minor, International Business
IQOR May 2014 - Present
Green Tree Servicing LLC June 2013 - May 2014
Receivables Management Solutions, Inc. 2002 - June 2013
Weinerman & Associates LLC 2009 - 2009
Department of Administration, and Office of Enterprise Technology (State of Minnesota) 2006 - 2006
Triad-Advantage Financial Services (GMAC RFC); 2001 - 2002
TCF Bank 2000 - 2001
Skills
Mediation, Alternative Dispute..., Conflict Resolution, Dispute Resolution, Negotiation, Conflict Management, Public Speaking, Coaching, Research, Non-profits, Strategic Planning, Financial Management..., Government..., Public Administration, Public Policy, Foreign Policy, Foreign Affairs, Policy Analysis, Political Economy, International Political..., Nonprofits, Proposal Writing, Analysis, Finance, Risk Management
Education
Minnesota State University, Mankato 2002 — 2007
Master's Degree (M.P.A.), Public Administration
Minnesota State University, Mankato 1997 — 2000
Bachelor of Science (B.Sc.), Political Science
Minnesota State University, Mankato 1997 — 2000
Bachelor of Arts (B.A.), International Relations
Minnesota State University, Mankato 1997 — 2000
Minor, Economics
Minnesota State University, Mankato 1997 — 2000
Minor, International Business
Jason Jasonjaquez15's iQor Experience August 2012 - November 2012
Job Sprint Agent at iQor
Industry Outsourcing/Offshoring
Rheshaun Lyn's iQor Experience August 2011 - February 2012
Job Healthways Colleague at Staffmark
Industry Retail
Experience
Staffmark October 2013 - Present
iQor August 2011 - February 2012
Dunkin' Donuts National DCP, LLC August 2010 - May 2011
Education
Scottsdale Community College 2009 — 2014
Associate of Arts (A.A.), Mathematics and Statistics
Staffmark October 2013 - Present
iQor August 2011 - February 2012
Dunkin' Donuts National DCP, LLC August 2010 - May 2011
Education
Scottsdale Community College 2009 — 2014
Associate of Arts (A.A.), Mathematics and Statistics
Gerry McGinness's iQor Experience April 2014 - Present
Job AMS Business System Analyst II at iQor
Industry Electrical/Electronic Manufacturing
Experience
iQor April 2014 - Present
Jabil February 2001 - May 2013
Skills
SAP PRD, DEV, STG, SNC,..., Microsoft Excel, Kinaxis Rapid Response, Servigistics (SL), Servigistics (SPM), Servigistics (SPO)
Education
Penn State University 1992 — 1996
Business Logistics
iQor April 2014 - Present
Jabil February 2001 - May 2013
Skills
SAP PRD, DEV, STG, SNC,..., Microsoft Excel, Kinaxis Rapid Response, Servigistics (SL), Servigistics (SPM), Servigistics (SPO)
Education
Penn State University 1992 — 1996
Business Logistics
Clifton Pearson's iQor Experience December 2004 - April 2008
Job Business Process Analyst at Rels
Industry Sports
Experience
Rels January 2015 - Present
Convergys September 2014 - Present
Atlanta Braves March 2013 - Present
Atlanta Braves February 2013 - Present
VXI Global Solutions, Inc June 2012 - February 2013
iQor December 2004 - April 2008
Skills
Computer Hardware, Brand Development, Broadcast Journalism, Marketing, Sales, Sports Marketing, Social Media Marketing, Facebook, Social Networking, Media Relations, Public Relations, WordPress, Social Media, Corporate Communications, Press Releases, Sponsorship, Media Planning, Blogging, Broadcast Television
Education
Minnesota School of Business 2006 — 2008
Business/Corporate Communications, Passed
Rels January 2015 - Present
Convergys September 2014 - Present
Atlanta Braves March 2013 - Present
Atlanta Braves February 2013 - Present
VXI Global Solutions, Inc June 2012 - February 2013
iQor December 2004 - April 2008
Skills
Computer Hardware, Brand Development, Broadcast Journalism, Marketing, Sales, Sports Marketing, Social Media Marketing, Facebook, Social Networking, Media Relations, Public Relations, WordPress, Social Media, Corporate Communications, Press Releases, Sponsorship, Media Planning, Blogging, Broadcast Television
Education
Minnesota School of Business 2006 — 2008
Business/Corporate Communications, Passed
Joshua Altorfer's iQor Experience January 2014 - Present
Job BPO Trainer for Insurance and Utilities
Industry Consumer Services
Experience
iQor January 2014 - Present
Weis Markets December 2011 - November 2013
Education
Northampton Community College 2008 — 2011
Associate's degree, Communication and Theatre
iQor January 2014 - Present
Weis Markets December 2011 - November 2013
Education
Northampton Community College 2008 — 2011
Associate's degree, Communication and Theatre
Ruthann Hurley's iQor Experience September 2013 - Present
Job Collection Supervisor at iQor
Industry Financial Services
Experience
iQor September 2013 - Present
NCO Financial Systems February 2008 - September 2013
NCO Financial Systems January 2008 - February 2012
OSI Education Services January 2004 - January 2008
OSI Education Services October 2002 - January 2004
OSI Education Services November 1998 - October 2002
Skills
Credit Analysis, Call Centers, Credit, Loans, Credit Cards, Management, Loss Mitigation, Leadership, Financial Services, Payments, Customer Satisfaction, Performance Management, Process Improvement, Finance, Customer Service, Team Leadership, Coaching, Team Building
Education
Ohio Dominican University 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
iQor September 2013 - Present
NCO Financial Systems February 2008 - September 2013
NCO Financial Systems January 2008 - February 2012
OSI Education Services January 2004 - January 2008
OSI Education Services October 2002 - January 2004
OSI Education Services November 1998 - October 2002
Skills
Credit Analysis, Call Centers, Credit, Loans, Credit Cards, Management, Loss Mitigation, Leadership, Financial Services, Payments, Customer Satisfaction, Performance Management, Process Improvement, Finance, Customer Service, Team Leadership, Coaching, Team Building
Education
Ohio Dominican University 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Laura Rochelle's iQor Experience March 2011 - March 2014
Job Primary Care for Mother
Industry Outsourcing/Offshoring
Experience
Kay Lemons March 2014 - Present
iQor March 2011 - March 2014
Skills
Call Centers
Education
Seminole State College 1999 — 2001
Associate's degree
Kay Lemons March 2014 - Present
iQor March 2011 - March 2014
Skills
Call Centers
Education
Seminole State College 1999 — 2001
Associate's degree
Tanya Hatcher's iQor Experience August 2010 - Present
Job A/R specialist at iQor
Industry Outsourcing/Offshoring
Experience
iQor August 2010 - Present
Education
Shippensburg University of Pennsylvania 1992 — 1993
LIberty high school 1988 — 1992
iQor August 2010 - Present
Education
Shippensburg University of Pennsylvania 1992 — 1993
LIberty high school 1988 — 1992
christian jauregui's iQor Experience October 2011 - Present
Job customer finance, customer care, and equipment return escalations. at iQor
Industry Outsourcing/Offshoring
Experience
iQor October 2011 - Present
Afni January 2010 - January 2011
Rent A Wheel January 2010 - July 2010
Skills
fast at typing....
Education
Pima Community College 2008 — 2010
desert view highschool 2004 — 2008
iQor October 2011 - Present
Afni January 2010 - January 2011
Rent A Wheel January 2010 - July 2010
Skills
fast at typing....
Education
Pima Community College 2008 — 2010
desert view highschool 2004 — 2008
jesse babcock's iQor Experience March 2008 - December 2013
Job Student at St. Cloud State University
Industry Computer Software
Experience
iqor March 2008 - December 2013
Education
St. Cloud State University 2013 — 2015
Bachelor's degree, Computer Science
Normandale Community College 2009 — 2013
Associate of Science, Computer Science
iqor March 2008 - December 2013
Education
St. Cloud State University 2013 — 2015
Bachelor's degree, Computer Science
Normandale Community College 2009 — 2013
Associate of Science, Computer Science
Erika Barton's iQor Experience 2009 - 2013
Job Office Manager at Thames Janitorial
Industry Telecommunications
Experience
Thames Janitorial July 2013 - Present
iQor 2009 - 2013
Freightliner August 2004 - August 2006
Harris Teeter June 2003 - July 2004
Skills
Call Centers, Vendor Management, Telecommunications, Team Management, Team Leadership, Service Delivery, Customer Service, Process Improvement, Troubleshooting, Outsourcing
Education
Rowan-Cabarrus Community College
Cna
West Charlotte Senior High
Thames Janitorial July 2013 - Present
iQor 2009 - 2013
Freightliner August 2004 - August 2006
Harris Teeter June 2003 - July 2004
Skills
Call Centers, Vendor Management, Telecommunications, Team Management, Team Leadership, Service Delivery, Customer Service, Process Improvement, Troubleshooting, Outsourcing
Education
Rowan-Cabarrus Community College
Cna
West Charlotte Senior High
Rosemary Vega's iQor Experience 2010 - 2014
Job Student at Pikes Peak Community College
Industry Outsourcing/Offshoring
Experience
iQor 2010 - 2014
Skills
Process Improvement, Management, Troubleshooting, Business Analysis, Training, Technical Support, Team Management, Leadership, Analysis, Operations Management
Education
Pikes Peak Community College 2015 — 2018
Associate’s Degree, General Studies
Pueblo Community College 2014 — 2014
Associate’s Degree
iQor 2010 - 2014
Skills
Process Improvement, Management, Troubleshooting, Business Analysis, Training, Technical Support, Team Management, Leadership, Analysis, Operations Management
Education
Pikes Peak Community College 2015 — 2018
Associate’s Degree, General Studies
Pueblo Community College 2014 — 2014
Associate’s Degree
Angela Urena's iQor Experience May 2010 - Present
Job Credit and Collection Analyst at iQor
Industry Outsourcing/Offshoring
Experience
iQor May 2010 - Present
Skills
Customer Service, Management, Process Improvement, Call Centers, Customer Satisfaction, Analysis, Credit, Financial Analysis, Forecasting, Accounts Receivable
Education
Northampton Community College
Communication Design
iQor May 2010 - Present
Skills
Customer Service, Management, Process Improvement, Call Centers, Customer Satisfaction, Analysis, Credit, Financial Analysis, Forecasting, Accounts Receivable
Education
Northampton Community College
Communication Design
Heidi Hutchison's iQor Experience August 2012 - Present
Job
Industry Accounting
Experience
iQor August 2012 - Present
Skills
Excellant customer..., Great Personality, Dedicated and honest..., AAS Business Degree, Good with computers, Fast learner
Education
Pueblo Community College 1998 — 2000
Associate's degree in Business, Business, Management, Marketing, and Related Support Services
iQor August 2012 - Present
Skills
Excellant customer..., Great Personality, Dedicated and honest..., AAS Business Degree, Good with computers, Fast learner
Education
Pueblo Community College 1998 — 2000
Associate's degree in Business, Business, Management, Marketing, and Related Support Services
TeleTech
Sykes
cDs Global
eTelecare Global Solutions
Expert Global Solutions
Sykes Enterprises
Atento
Teletech Holdings, Inc