Decision One
Industry: IT service management company
DescriptionHeadquarters: Pennsylvania Founded: 1958 Parent organization: D1 Holdings, LLC
Decision One List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Decision One. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Decision One Employees
Hollywood Casino at Kansas Speedway February 2015 - Present
Potawatomi Hotel & Casino July 2014 - February 2015
Hollywood Casino at Penn National Race Course September 2010 - June 2014
River Spirit Casino December 2005 - September 2010
Decision One 2003 - 2004
Blockbuster Video 2002 - 2003
Tilt Family Entertainment Center 2000 - 2001
Skills
Customer Service..., Extensive Managerial..., Poker, Table Games, Casino, Gaming Industry, Hospitality, Employee Relations, Team Builder with..., Microsoft Office, Food & Beverage, Budgets, Event Planning, Staff Development and..., Certified in Gaming..., Policies & Procedures, Scheduling, Gaming, Casino Gaming, Customer Service
Education
Tulsa Community College 2008 — 2010
Associate of Arts (A.A.), Hospitality and Gaming Management
Union High School 1997 — 2001
Landscape Design March 2009 - Present
IBM Corporation July 2007 - September 2008
HSBC February 2006 - June 2007
HSBC 2006 - 2007
HSBC 2006 - 2007
Bank of America January 2001 - January 2006
Decision One Mortgage, LLC June 1998 - December 2000
Decision One 1998 - 2000
First Union National Bank April 1996 - June 1998
First Union 1993 - 1998
Skills
Risk Management, SDLC, Business Analysis
Education
Central Piedmont Community College
Charlotte Catholic High School, Myers Park High School
Allina Health April 2005 - Present
Decision One January 2000 - January 2004
MicronPC.com January 1996 - January 2000
Best Buy January 1994 - January 1996
Skills
ITIL v3 Foundations..., ServiceNow, Incident Management, Technical Writing, Service Management, Service Desk, Knowledge Management, Customer Service, Leadership, Crisis Management, Computer Hardware, Technical Training, Healthcare IT, Windows 7, Supervisory Skills, RoboHelp, SharePoint, Call Center, ACD, Technical Support, XP, Team Leadership, Documentation, Training, A+ Certified, MCP, HTML, Windows XP Professional, Microsoft Office 2003, Microsoft Office, Outlook, BMC Remedy, Epic, Wireless Networking, Management, Integration, Service Desk Management, Windows XP, Software Documentation, Supervisory Experience, Collaborative Problem..., Process Improvement, Training & Development, Visio, Microsoft Word, Microsoft Excel, InfoPath, ITIL Process..., ITIL Process, ITIL
Education
Anoka Ramsey Community College 1993 — 1995
Associate of Arts (A.A.), Computer Science
St. Cloud State University 1992 — 1993
Aviation/Airway Management and Operations, Computer Science, 3.0
BAE Systems 2009 - 2012
Northrop Grumman Aerospace Systems January 2006 - April 2009
Decision One 2004 - 2005
Skills
Satellite Communications, Quality Assurance, Digital Communications..., Operations Management, Air Force
Education
Community College of the Air Force 1995 — 1997
Associates Degree, Military Technologies and Applied Sciences
Central High, Omaha NE. 1973 — 1975
Bank of America May 2011 - November 2013
Bank of America April 2008 - June 2011
Mary Kay Inc. January 2009 - December 2010
Bank of America October 2005 - April 2008
Lockheed Martin September 2004 - December 2005
SABRE July 1998 - December 2002
Sabre Airline Solutions June 1997 - March 2002
DECISION ONE December 1997 - May 1998
Skills
Software Documentation, Credit, Team Building, Data Analysis, Loans, Strategic Financial..., IT Hardware Support, Desktop Application..., Loss Mitigation, Mortgage Modification, Mortgage Servicing, Airline Reservations, Aircraft Maintenance, Electronics, Wiring, Customer Service..., Customer Satisfaction, Call Centers, Loan Servicing, Technical Support, Loan Modifications, Forbearance, Home Retention, Portfolio Management, HAMP, LPS Desktop, MERS, Chain of Title, Regedit, Credit Analysis, Banking, Customer Service, Training, Mortgage Lending, Mortgage Banking, Short Sales
Education
Tulsa Community College 1995 — 1997
Associate, Liberal Arts
High School
FICO™ June 2015 - Present
FICO™ June 2014 - May 2015
Texas A&M University August 2011 - May 2014
West Corporation June 2005 - June 2008
Gigabean June 2002 - July 2005
Decision One November 1999 - January 2002
US Army March 1991 - March 1995
Skills
JavaScript, jQuery, CSS, HTML5, Web Applications, Node.js, MongoDB, JSDoc, Java, SQL, C++, MySQL, Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Android Development, Apache, Visual Basic, Team Management, Programming, Python, C, Linux, Software Development
Education
Texas A&M University 2011 — 2014
Bachelor of Science, Computer Science
Blinn College 2010 — 2011
Associate of Science, Computer Science
HisWork Graphics & Design January 2013 - Present
Zurvita January 2011 - Present
Redeemed By Grace Church January 2006 - Present
ERGE Entertainment January 2003 - Present
Redeemed By Grace Church January 2001 - Present
C & L Services July 2010 - February 2012
DIRECTV August 2010 - January 2011
U.S. Cellular June 2006 - August 2009
Big J Trucking Co February 2005 - March 2006
Decision One March 2004 - March 2005
Skills
Website Development, Graphic Design, Product Marketing, Online Advertising, Online Marketing, Advertising, Social Media Marketing, Marketing, Management, Event Planning, Mobile Marketing, Team Building, Marketing Strategy, Social Networking, Salesforce.com, Email Marketing, Customer Service, New Business Development, Coaching, Small Business, Social Media, Entrepreneurship, Leadership, Training, Public Relations, Marketing Communications, Networking, Direct Marketing, Time Management, Lead Generation, Public Speaking, Strategic Planning, Sales, Microsoft Office, Leadership Development, Event Management, Fundraising, Project Management
Education
Missouri State University 1991 — 1994
Communications and Marketing
Tulsa Community College 2010 — 2011
Internet Marketing and Web Development
Oklahoma City Community CollegeOklahoma 1994 — 1995
Computer Graphics
Booker T Washington Highschool 1988 — 1991
High School Diploma
Decision One May 2012 - Present
Lake Owasso Residence August 2006 - Present
Decision One September 2012 - May 2013
Coops Cafe April 2012 - August 2012
Skills
Drupal, Wordpress, CSS3, Photography, HTML, Light Visual Basic..., Troubleshooting, Network Security, Active Directory, Computer Hardware, TCP/IP, Windows 7, VPN, XP, Windows XP, WordPress, Technical Support, Software Installation
Education
Bemidji State University 2011 — 2012
Generals
VanderHouwen & Associates November 2012 - Present
Decision One July 2011 - July 2012
Certifications – MCDST, MCP March 2010 - June 2011
Skills
Microsoft Office 2010, Labtech, Connectwise, BMC Remedy, Windows Server 2003, Windows Server 2008, Active Directory, MCSA, Android, iPhone, XenServer, XenApp, XenDesktop, Citrix, WASP, Dell Workstations, Dell PowerEdge Servers, OSI Model, Windows SBS 2003, WIndows SBS 2008, Help Desk Support, Desktop Support..., Desktop Deployment, System Deployment, Altiris Deployment..., Microsoft Exchange, Windows Server, Group Policy, Small Business Server
Education
Lamar Institute of Technology 2008 — 2010
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Taylor Career Center 2006 — 2007
Bachelor of Applied Science, Computer Networking/Maintenance
Lantek Computer July 2015 - Present
The Wilson Group September 2014 - June 2015
Pomeroy Infrastructure May 2001 - March 2015
Computer Aided Technology LLC August 2000 - February 2001
Decision One October 1999 - April 2000
Skills
Microsoft Office, Excel, Troubleshooting, Customer Service, Windows, Process Improvement, SQL, Business Analysis, Strategic Planning, Outlook, Microsoft Word, Team Leadership, PowerPoint, Coaching, Leadership, Change Management, Data Analysis, Operations Management, Visio, Microsoft Excel, Software Installation, Service Delivery, HP, ITIL, Computer Hardware, A+ Certified, Access, Active Directory, Customer Satisfaction, Hardware, Networking, Printers, SharePoint, System Administration, Technical Support, Windows 7, XP, Windows XP, Project Management, Network Administration, Operating Systems, Software Documentation, Servers, Disaster Recovery, Account Management
Education
Pittsburgh Technical Institute 1997 — 1999
Associate's degree, Industrial Electronics Technology/Technician
Indiana University of PA 1992 — 1995
Central Catholic High School 1985 — 1989
Diploma, General Studies
MasTec June 2012 - Present
SDSol Technologies April 2009 - March 2012
Decision One November 2006 - January 2009
Eliptek Consulting May 2003 - December 2003
United Automotive Insurance Group February 2002 - November 2002
Phoenix American August 2000 - January 2002
The Answer Group November 1999 - August 2000
CPT of South Florida January 1998 - April 1998
Skills
Help Desk Support, Troubleshooting, Microsoft Exchange, Hardware, Windows Server, Active Directory, Network Administration, Firewalls, Data Center, Remote Desktop, Team Building, Microsoft Office, Project Management, VPN, Teaching, Training, Blackberry Enterprise..., Antivirus, Printers, Technical Support, Training Skills, Public Speaking, Mentoring, Laptops, Help Desk Management, Web Project Management, Remote Support, Professional Mentoring, Mentoring Of Staff, Symantec Endpoint..., Norton Ghost, Checkpoint, Malwarebytes, Cisco VoIP, DNS management, Exchange ActiveSync, TeamViewer, LogMeIn, Enterprise Vault, WDS, Remote Administration, Barracuda Spam Firewall, Sonicwall, Web Hosting, Email Hosting, Managed Hosting, Quest vWorkspace, PMP
Education
American InterContinental University-South Florida 2002 — 2003
Bachelor's degree, Information Technology
ITT Technical Institute-Miami 2000 — 2002
Associate's degree, Information Technology
Saint Lukes Hospital October 2005 - Present
Saint Luke's Health System 2005 - Present
Decision One April 2005 - October 2005
Trans World Airlines / American Airlines 1988 - December 2004
US Army February 1984 - August 2004
Platte County Sheriff's Department 1990 - 1997
Skills
Troubleshooting, Citrix, Active Directory, Software Documentation, Computer Hardware, Access, Healthcare, System Administration, Windows, Microsoft Office, Servers, Healthcare Information..., Disaster Recovery, Windows Server, Data Analysis, SharePoint, Hardware, Linux, Training, Team Leadership, Visio, EHR, EMR, HIPAA, CPOE, Cisco Nexus, Software Installation, Computer Security, XP, Windows XP, Windows 7, Technical Support, Hospitals, Informatics, HL7, Process Improvement, Physician Relations, ITIL, VMware, Healthcare Consulting, Health Information..., Databases, Healthcare Industry, Epic Systems, Radiology, PACS, SCCM
Education
Walden University 2013 — 2016
Master of Science (MS), Information Technology, 4.0
Excelsior College 1987 — 1988
B Sc, Sociology
Georgia Institute of Technology 1972 — 1977
Chemical Engineering / Textile Chemistry
Officer Candidate School 1988 — 1988
2LT, Basic Officer
St Peter's 1962 — 1972
HS, Science
Millward Brown September 2013 - Present
Millward Brown August 2012 - August 2013
Millward Brown April 2008 - July 2012
Millward Brown March 2004 - March 2008
Millward Brown September 2000 - February 2004
Decision One October 1999 - August 2000
Skills
Advertising Research, Questionnaire Design, Quantitative Research, Survey Design, Marketing Research, Online Research, Isp, Technical Support, Project Management, Qualitative Research, SPSS, Market Research, Analytics, Data Collection, Segmentation, Primary Research, Focus Groups, Consumer Behaviour
Education
Texas State University-San Marcos 1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, General
Microsoft May 2014 - Present
Covestic May 2013 - May 2014
Aditi Technologies April 2010 - May 2013
Self employed July 2008 - February 2011
Catalytic Software May 2009 - March 2010
BI Worldwide July 2008 - October 2008
Hero Communications January 2008 - July 2008
Decision One November 2004 - January 2008
Decision One March 2006 - November 2006
Skills
CSS, HTML, JavaScript, IIS, jQuery, SQL, AJAX, Visual Studio, ASP.NET, User Interface Design, C#
Education
Minnesota School of Business 2001 — 2004
Network Systems
SF July 2007 - Present
Luxottica Group May 2014 - Present
Decision One November 2012 - May 2014
Crown Powder Coating March 2011 - November 2012
Hilltop Columbus YMCA October 2008 - September 2011
CLM Pallet Recycling April 2010 - August 2010
Exel November 2008 - April 2010
Ohio Department of Health June 1995 - July 2007
Battelle November 1992 - July 1994
Skills
Continuous Improvement, Lean Manufacturing, Start-ups, Analysis, Strategic Planning, Six Sigma, Program Management, Quality Management, Leadership, Team Building, Microsoft Office, Software Documentation, Process Improvement, Leadership Development, Coaching, Industrial Engineering, Project Management, Data Analysis, Operations Management
Education
Aveta Business School 2010 — 2011
Certification, Lean Six-Sigma Black Belt
University of Vermont 1984 — 1987
M.S., Analytical Chemistry
City University of New York 1979 — 1984
B.S., Chemistry
Brooklyn Tech HS 1976 — 1979
Chemistry
Cox communication September 2014 - Present
Apex Systems December 2013 - February 2015
Dick's Sporting Goods October 2011 - April 2013
Coca-Cola Refreshments March 2010 - October 2011
US Cellular October 2006 - October 2009
US Cellular Tulsa March 2005 - October 2006
US Cellular, Tulsa October 2003 - March 2005
Decision One January 1995 - 2000
Radio Shack 1990 - 1996
Skills
Inside Sales, Telecommunications, Customer Service, Call Center, Call Centers, Customer Satisfaction, Leadership, Management, Networking, Sales, Quality Assurance, Technical Support, Time Management, Selling, Teamwork, Customer Retention, Employee Relations, Team Leadership, Customer Experience, Training, Account Management, Recruiting, Hiring, Process Improvement, Team Building, Vendor Management, Sales Operations, Microsoft Office, Troubleshooting, Databases, Cold Calling
Education
Francis Tuttle Technology Center 2013 — 2014
Enterprise Support Technician, Network and System Administration/Administrator, 3.0
Gallup high school 1976 — 1980
Diploma
Tulsa Community College
Computer/network
University of Phoenix
Computer Management, 3.0
Caterpillar Clayton July 1996 - December 2008
Decision One June 1995 - June 1996
Skills
Computer Repair, Mechanical Aptitude, Restoration, Metal Fabrication, Electronics, Truck Driving, Motorcycling, Automotive Repair, Software Installation, Laser Printers, Thermal Printers
Education
Johnston Community College 2012 — 2013
Oxnard College 1991 — 1992
Guadalupe County April 2013 - Present
Comal County April 2000 - February 2013
Daystar August 1999 - August 2002
Tree of Life Church June 1999 - March 2000
A.S.Electronics October 1997 - August 1999
Decision One February 1996 - August 1997
U.S. Army August 1989 - August 1995
Skills
Amateur Historian, Biblical Apologetics, Small Group Leader, Project Management, Urban Planning, Renovation, Architecture, Negotiation, Team Leadership, Analytics, Customer Service, Microsoft Excel, Hardware, Internet, Knowledge Management, Knowledge Base, Microsoft Office, Military, Network Administration, Network Security, Networking, Office Management, Research, R&D, TCP/IP, Technical Writing, Volunteer Management, Windows, Web Design, Windows Server, XP, Computer Science, Problem Solving, Creative Problem Solving, Collaborative Problem..., Christianity, Christian Ministry, Politics, Current Affairs, Windows 7, Help Desk Support, Software Installation, Technical Support, Printers, Laptops, Wireless Networking, Security, Switches, Data Center, IT Service Management
Education
Texas Department of Public Safety 2013 — 2013
Online TCIC Criminal Justice Practitioner
Texas Department of Public Safety 2013 — 2013
CJIS Security Awareness
Texas Workforce Commission 2007 — 2007
Exploring Insights
Texas A&M University 2007 — 2007
Texas WMD/Terrorism Incident Regional Communications Interoperability Exercise
Texas Workforce Commission 2007 — 2007
Insights Into Personal Effectiveness
EduCorp Training & Consulting 2005 — 2005
Implementing and Supporting Microsoft Windows XP Professional
New Horizons 2002 — 2002
Administering Microsoft NT 4.0 Server
San Antonio College 2002 — 2002
Your Role As Supervisor
New Horizons 2001 — 2001
Internetworking Microsoft TCP/IP on Microsoft Windows NT
Decision One 1997 — 1997
Worldspan
Seasonal Control Mechanical February 2004 - Present
Home December 2001 - January 2004
Park Nicollet Clinic August 2001 - December 2001
Coffee Cafe January 1999 - August 2001
Decision One January 1997 - April 1998
Previous Employment May 1990 - December 1996
Skills
Pay Close Attention to..., Works well individually, Works well with people, Pro-active Leader, Organization, Administrative Office..., Organized Multi-tasker, High Level Of..., Close Attention to..., Meeting Scheduling, Highly Reliable, Telephone Reception, Customer Service, Positive Can-do Attitude, Highly detail oriented, Handle Confidential..., Executive Level..., Outlook, PowerPoint, Public Speaking, Nonprofits, Microsoft Excel, Telephone Skills, Training, Teaching, Filing
Education
Normandale Community College 1990 — 1994
General Studies
Minneapolis Lutheran High School 1985 — 1989
High School Diploma
Security Weaver August 2014 - Present
Pratt & Whitney 2011 - July 2014
Crayola April 2009 - December 2011
Decision One January 2008 - April 2009
Intelligroup October 2004 - December 2007
Skills
SAP Security..., SAP GRC Access Control, SAP Basis, Project Management, Sun Hardware specialist, Unix Operating Systems, SAP R/3, Business Process, SAP, SAP ERP, SD, SAP XI, Software Documentation, SAP Implementation, SAP BW, ERP, Security, SAP Netweaver, Business Analysis, Business Intelligence, Requirements Analysis
Education
Devry Institue of Technology 1997 — 1999
Associate's degree*, Computer Science
Raritan Valley Community College 1997 — 1998
Associate's degree*, Computer Engineering
WIFI 1460 June 2013 - Present
Trek Radio June 2010 - Present
United States Air Force December 2005 - October 2010
Decision One April 2003 - November 2005
Skills
Adobe Audition, Adobe Premiere, Adobe Dreamweaver, Active Directory, Network Administration, Security, Troubleshooting, Program Management, Windows Server, Information Assurance, System Administration, Network Security, Information Technology, Information Security, Computer Security, SharePoint, Security Clearance, Project Management, Windows 7, Disaster Recovery, IT Management, Networking, Microsoft Exchange, Public Speaking, Premiere, Social Media, Microsoft Office, Blogging, Editing
Education
Rider University 2010 — 2015
Bachelor of Arts (B.A.), Digital Media: Film, Radio and TV
Lincoln Technical Institute-Edison 2002 — 2003
Network Systems Administrator, Information Technology, 3.9
n/a - currently unemployed Project EngineerBelcan EngineeringNovember 2010 - July 2012
Palm Beach County School District August 2002 - May 2010
Decision one March 1999 - January 2001
Skills
Electrical Engineering, Project Engineering, Help Desk Support, Control Systems Design, Electronics, Matlab, Simulations, Troubleshooting, Systems Engineering, Testing, Engineering, Simulink, PLC, Process Engineering, Solidworks, Pspice, Labview, Programming, Engineering Management
Education
Florida Atlantic University 2009 — 2014
Bachelor of Science (BS), Electrical and Electronics Engineering
Florida Agricultural and Mechanical University 1994 — 1998
Bachelor of Science (BS), Mathematics and Computer Science
BlackHawk Industrial November 2012 - Present
Oklahoma Central Credit Union May 2012 - November 2012
OSU Medical Center May 2011 - May 2012
Geeks to the Rescue April 2010 - April 2011
Alorica December 2009 - March 2010
Kummer, Kaempfer, Bonner, Renshaw & Ferrario January 2006 - June 2006
TEKsystems October 2005 - December 2005
Corbett's Computer Repair January 2005 - September 2005
Decision One April 2004 - September 2004
Skills
Active Directory, Help Desk Support, Laptops, Computer Hardware, Windows 7, Troubleshooting, BMC Remedy, XP, Printers, CompTIA Network+, Microsoft Exchange, Technical Support, A+ Certified, Servers, Microsoft Office, Windows Server, Network Administration, Customer Service, Dell Computers, DHCP, System Administration, Disaster Recovery, System Deployment
Education
Tulsa Community College 2010 — 2013
Associates of Applied Science, Information Technology: Cloud Computing
Tulsa Community College 2010 — 2013
Associate of Applied Science, Information Technology: Networking
College of Southern Nevada 2006 — 2008
Associates of Science, Communication
Tulsa Community College July 2012 - Present
Lee College August 2011 - June 2012
Unemployed - due to Hurricane Ike September 2008 - April 2009
Hill Butane August 2008 - September 2008
Nogotta Trucking December 2006 - August 2008
Decision One July 2006 - December 2006
Alorica and Decision One December 2004 - July 2006
Skills
Computer Maintenance, Computer Repair, Computer Network..., Customer Service, Computer Graphics, Computers, Troubleshooting, Data Entry, Microsoft Office, Types 55 wpn, Photoshop, InDesign, MS Works, Business Machines, Sprint Phone support, Truck Driving, Dump Truck, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Power Point, DOS commands, Windows 7, Windows Vista, Windows XP Pro, Help Desk Support, Software Business, PDA, Smartphones, HP, Multi Tasking, Networking, Wireless Networking, Flash, Lotus 123, dBase III Plus, Harvard Graphics, Internet Explorer, Computer Hardware, Windows, Network Security, PowerPoint
Education
Tulsa Community College 2012 — 2013
Associate's degree, Computer Support Specialist and Networking, 3.75
Lee College 2011 — 2013
Certificate, Personal Computer Support Specialist II
Professional Careers Institute 2002 — 2003
Diploma, Medical Assistant
Farris Computer School 2001 — 2002
Certificates, Computer Operator
Spartan College of Aeronautics and Technology 1991 — 1993
Associates, Commercial Pilot
Harris County Sheriff's Academy 1988 — 1989
Diploma, Law Enforcement
Western International Gas & Cylinders July 2013 - Present
MIC Group December 2012 - July 2013
Chappell Hill Logging Systems March 2005 - June 2012
Best Buy June 2003 - January 2005
Decision One January 2002 - May 2002
Take 3 Trailers Inc May 2000 - August 2000
Computer Warehouse May 1999 - May 2000
Skills
Troubleshooting, Software Installation, Technical Support, Servers, Networking, Wireless Networking, Laptops, Server Administration, Management, Information Technology, Electronics, Cabling, Workstations, Customer Service, Testing, Desktop Computers, Manufacturing, Project Management, Computer Hardware, VMware ESX
Education
Blinn College 2001 — 2002
Computer Science
Texas State University 2000 — 2001
Computer Science
Brenham High School 1996 — 2000
HS Diploma, General Studies, Computer Science
Decision One, a Glodyne Company May 2014 - Present
Moe Deezel Ent. LLC. January 2010 - Present
Foote & Associates LLC February 2005 - Present
Decision One August 2012 - May 2014
Primerica May 2005 - December 2012
Skills
Recruiting, Term Life Insurance, Financial Education, Debt Management, Leadership Development, New Business Development, Debt Elimination, Income Protection, Life Insurance, Savings, Financial Services, Event Planning, Public Speaking
Education
University of Baltimore 2009 — 2012
Bachelor of Science (BS), Marketing
The Community College of Baltimore County 2007 — 2010
Associate of Science (AS), General Studies
Nederveld, Inc. March 2013 - Present
Stanley Healthcare Solutions January 2012 - March 2013
Stanley InnerSpace April 2008 - January 2012
Grand Rapids Community College June 2001 - April 2008
Decision One February 1999 - May 2001
Skills
VMware ESX, Active Directory, Windows Server 2008, Blackberry Enterprise..., Desktop Support, Virtualization, Network Administration, Network Security, Windows 7, System Administration, Microsoft SQL Server, MS Reporting Services, Remote Desktop, Windows Server, Technical Support, Network Infrastructure..., Cisco Technologies, SharePoint, Software Installation, Networking, Windows, Disaster Recovery, Troubleshooting, Microsoft Technologies, Security
Education
Capella University 2008 — 2012
Bachelor of Science, Information Technology
SeedSpark March 2015 - Present
Independent Contractor for Cox-Little & Company October 2014 - December 2014
Ross Stores Distribution Centers May 2013 - July 2014
Decision One February 2011 - July 2012
RRTQ INC` October 2011 - January 2012
Wells Fargo May 2011 - October 2011
BB&T October 2010 - May 2011
Skills
Technical Support, Windows Server, Help Desk Support, Windows 7, Microsoft Certified..., Active Directory, Laptops, Network Administration, Printers, Windows XP, Desktop Computers, Microsoft Exchange, Citrix, Troubleshooting, Windows XP Pro, HP, Security, Wireless Networking, Network Engineering, Network Security, Remote Desktop, Hardware, Data Center, LAN-WAN, System Deployment, Applications, Data Migration, Computer Hardware, Blackberry, Hardware Support, Norton Ghost, Dell Computers
Education
Central Piedmont Community College
DELTATASKFORCE February 2000 - Present
Decision One 1987 - 2000
Staffware 1982 - 1987
Skills
PowerPoint, Project Management, Sales, Servers, Microsoft Office, Network Administration, Team Building, Security, Project Planning, System Deployment, Networking, Windows, Management
Education
Southern Illinois University, Carbondale 1974 — 1978
Business Administration and Management, General
Western Governors University
Business - Information Technology Management
J5R Business Services August 2012 - Present
Computer Aid, Inc.(CAI) October 2001 - October 2012
Decision One June 2001 - October 2001
Towers Perrin April 1997 - March 2001
Oracle April 1996 - April 1997
CoreStates Financial Corporation January 1993 - April 1996
TVSM Publishing January 1992 - January 1993
CSC April 1987 - January 1992
Wilmington Trust 1982 - 1986
Blue Cross Blue Shield of Delaware 1980 - 1982
Skills
Management Consulting, Staff Management, Business Analysis, Organizational Change, Program Management, Practice Management, Outsourcing Management, Project Management, Collaborative Leadership, Business Process..., Profit & Loss Management, Partnership Development, Organizational..., Cross-functional Team..., Application Management, Executive Communications, Organizational Design, Requirements Analysis, Merger Integration, Succession Planning, Best Practices..., Quality Assurance, Metrics, Assessment, Capacity Planning, Team Building, Team Management, Virtual Teams, Contract Management, Managing Expectations, Change Management, Technology Needs..., CRM, Strategy, Budgets, IT Strategy, Project Portfolio..., Vendor Management, Business Transformation, Executive Management, Resource Management, Outsourcing, PMO, Governance, Management, Solution Architecture, Performance Management, Leadership, SaaS, Consulting
Education
University of Delaware - Lerner College of Business and Economics 1984 — 1988
M.B.A., Business Administration
Rutgers University-New Brunswick 1974 — 1978
B.A., Journalism and Communications
D&D Surveillance Services LLC February 2011 - Present
Master Tech Electronics May 2011 - September 2012
Decision One June 2000 - May 2005
GRC April 2004 - December 2004
Decision One August 1998 - June 2000
Decision One January 1998 - August 1998
Education
Tulsa Community College 2001 — 2001
Certificate of Completion, Call Center Management
Tulsa Community College 2000 — 2000
Certificate of Completion, Business Management
American Technical Institute 1997 — 1997
Certificate of Completion, Computer and Network Technology
Tulsa Welding School-Tulsa Campus 1991 — 1991
Certificate of Completion, Master Welder Course
The Babcock & Wilcox Companies September 2002 - January 2015
Decision One 1997 - 2002
Customer Service Industry 1979 - 1997
Skills
Customer Service, Information Technology, Technology, Computer Hardware, Hardware Diagnostics, Hardware Support, Hardware Installation, Microsoft Operating..., iOS, Android, Sales Operations, Budget Forecasts, Budget Reconciliation, Inventory Management, Inventory Control, Human Resources, Employee Training, Instructor-led Training, Hands-on Training, Hiring Employees, P&L reconciliation, Computer Network..., Project Delivery, Wireless Networking, Project Planning, Project Management, Troubleshooting, Windows XP, Windows 7, Active Directory, SharePoint, Technical Support, Windows Server, Software Documentation, Visio, Microsoft Exchange, Networking
Education
The University of Akron
Accounting
Mississippi College School of Law
Jurisprudence
Florida International University
B.A., Philosophy
Milestone AV Technologies March 2009 - Present
BeautiControl June 2007 - September 2009
Decision One 1987 - 1998
Skills
Customer Relations, Customer Service, Word, Microsoft Office, Problem Solving, Inventory Management, Manufacturing, Process Improvement, Account Management, Outlook, Employee Relations, Team Building, Coaching, Scheduling, Teamwork, Team Leadership, Sales Management, Sales, Customer Satisfaction, Retail, Sales Operations, Forecasting, Product Development, Microsoft Word, Product Marketing
Education
Metropolitan State University 1990 — 1993
4 yr Bachelor Science, Business Management
Normandale Community College 1989 — 1990
Associate of Arts, associate of arts
University of Wisconsin-Stout 1985 — 1987
Fashion Merchandising
Honeywell Aerospace February 2015 - Present
Fetterhoff Photography December 2011 - Present
Self Employed December 2001 - Present
Streamline Technical Services February 2014 - February 2015
Hughey and Phillips April 2013 - May 2013
Boss Display October 2008 - April 2012
Decision One January 2006 - May 2007
Aerosafe November 2004 - November 2005
The Ohio State University January 1995 - June 2004
Qwest Communications January 2001 - December 2001
Skills
Engineering, Aircraft, Problem Solving, Quality Assurance, Software Documentation, Process Improvement, AutoCAD, Leadership, Analysis, Project Planning, Troubleshooting, Training, Adobe Lightroom, Adobe Photoshop, Management, Project Management, Strategy, Testing, Continuous Improvement, Aviation, Electronics, Photoshop
Education
The Ohio State University
Bachelor of Science (B.S.), High Energy Physics & Aerospace Engineering
Save Your Life May 2011 - Present
Verdugo Hills Hospital August 2009 - April 2011
Visiting Angels Living Assistance Services June 2009 - April 2011
Dish Network February 2006 - March 2007
Decision One October 1999 - February 2006
West Teleservices February 1998 - October 1999
Sears July 1996 - February 1998
Wescom Credit Union December 1988 - February 1998
Skills
Customer Relations, Microsoft Office, Word, Problem Solving, Excel, Writing, Customer Service
Education
Spartan School of Aeronautics 1996 — 1999
Pilot
California Institute of Technology 1994 — 1996
Computer Technician / A+ Certfied
Bryan College of Stenotype 1974 — 1976
Court Reporter
Graduate of Jones Commercial Business High School 1969 — 1972
Machine Transcription
Decision One July 2005 - Present
AMI INC December 2000 - May 2005
Skills
Microsoft Office, Customer Service, Windows, Windows Server, Active Directory, System Administration, Troubleshooting, Project Management, ITIL, VMware, Network Administration, Servers, Windows 7, Computer Hardware, Networking, DHCP, XP, Operating Systems
Education
Gateway Technical College 1998 — 2000
Associate's degree, Computer Science
Ecolab January 2013 - Present
Ecolab October 2012 - January 2013
Decision One July 2003 - September 2012
Skills
IT Operations, Desktop Computers, Desktop Administration, Computer Hardware, Hardware Support, Hardware Diagnostics, Software Installation, Network Administration, Windows Server, Server Administration, Printers, Active Directory, Hardware, Technical Support, Network Security, SharePoint, Software Documentation, Computer Repair, Microsoft Exchange, BMC Remedy, Service Desk, SCCM
Education
Brown College 2000 — 2001
Certificate, PC/LAN
Alorica May 2010 - September 2011
DirectTV 2007 - 2010
DISH Network 2003 - 2007
Decision One 1999 - 2003
Memorex Telex 1985 - 1990
Skills
Call Center, Customer Service, Telephone Skills, Customer Satisfaction, Troubleshooting
Education
Tulsa Community College 1975 — 1976
General, Business
Nsidaria LLC September 2001 - Present
Nsidaria LLC January 1995 - Present
ELCA Board of Pensions February 2012 - April 2012
Roadview Inc September 2006 - March 2012
CIMA Labs January 2012 - February 2012
dsu 2012 - 2012
Decision One December 2003 - June 2005
Dominos February 2002 - September 2004
Dunwoody Bookstore December 2001 - November 2003
Subway August 2000 - August 2001
Skills
Linux, Troubleshooting, Technical Support, Windows 7, JavaScript, Windows, Operating Systems, Management, System Administration, MySQL, XML, Computer Hardware, VPN, Testing, PHP
Education
St Mary's University of Minnesota 2012 — 2014
Information Technology
Dunwoody College of Technology 2001 — 2003
none, Computer Networking
North Branch Senior 1996 — 1999
High School Diploma, General Studies
Atlantic Express of NJ December 2010 - April 2011
H3 Industries, Inc November 2008 - December 2010
Decision One February 2004 - May 2008
Capital Trucking March 2002 - May 2008
Education
Rutgers, The State University of New Jersey-Newark 2006 — 2009
BS, Management
Bergen Community College
A.S, Business Administration
Rutgers Business School
B.S, Management and Global Business
Examiner.com October 2011 - Present
freelance May 2010 - Present
MN Responds (Medical Reserve Corps) - Rice County March 2010 - Present
City of Faribault December 2008 - Present
Pearson VUE March 2004 - Present
Medtronic August 2000 - March 2004
Decision One January 2000 - August 2000
Skills
ColdFusion, JavaScript, SQL, T-SQL, PL-SQL, HTML, Unit Testing, AJAX, Reactor, ColdSpring, Microsoft SQL Server, SDLC, Agile Methodologies, Web Applications, Java, XML, Databases, SharePoint, CSS, PL/SQL
Education
Academy College 2003 — 2004
Concordia University-Seward 1998 — 1999
Waterville-Elysian-Morristown 1997 — 1998
High School diploma
Moody's Corporation April 2015 - Present
Nomura September 2014 - March 2015
Morgan Stanley July 2012 - September 2014
Entelligence May 2010 - July 2012
International Business Machines June 2003 - April 2010
Deutsche Bank January 1999 - June 2003
Merrill Lynch June 1997 - December 1998
Columbia Artist Management February 1997 - May 1997
Decision One June 1996 - February 1997
Skills
Resource Management, Data Migration, Project Management, CRM, Account Management, IP, Vendor Relationships, PMO, Data Center, Project Portfolio..., Vendor Management, Business Analysis
Education
University of Phoenix 2014 — 2015
Bachelors of Science in Business, Business Administration and Management, General
Hofstra University 1996 — 1998
Business Information Systems
Carnegie Mellon University 1992 — 1993
Engineering
Sewanhaka High School 1989 — 1992
FocusCFO December 2013 - Present
The University of Tampa January 2011 - December 2013
The Tri-State Pain Institute August 2008 - December 2013
Tatum LLC April 2001 - August 2008
Homa Company July 1998 - April 2001
DECISION ONE June 1996 - June 1998
Voyager Software 1990 - 1993
Ernst & Young June 1987 - November 1990
Deloitte (Touche Ross & Co. 1975 - 1980
Skills
Team Building, Cash Flow, Working Capital..., Accounting, Turn Around Management, Financial Modeling, Restructuring, Sarbanes-Oxley, Financial Analysis, Financial Reporting, Due Diligence, Internal Controls, Financial Policies &..., Strategic Planning, Medical Coding, SEC, Valuation, Profit Maximization, Management Consulting, Contract Negotiation, Budgets, Managerial Finance, Business Planning, Analysis, Management
Education
New York University - Leonard N. Stern School of Business 1981 — 1987
MBA, Finance
Seton Hall University 1972 — 1975
BS, Accounting
1st Portfolio Lending July 2010 - Present
Allied Mortgage Group July 2009 - August 2010
InXpress November 2008 - February 2009
Promethean Consulting , LLC 2009 - 2009
Senderra Funding, LLC (Goldman Sachs) June 2007 - November 2008
EquiFirst, LLC (Barclays Bank) 2006 - 2007
Decision One 2003 - 2006
HSBC 2003 - 2006
Jillian Distribution, Inc. March 1993 - January 2000
Entertainment Marketing, Inc. August 1986 - May 1992
Education
University of Houston-Downtown 1975 — 1978
Business Administration
Kindred Healthcare 2013 - Present
Bering Productions November 2006 - December 2013
Decision One July 2005 - November 2006
Citimortgage 2004 - 2005
Systems Resources Consulting January 1996 - August 1999
Skills
Public Speaking, Healthcare, Event Planning, Social Media, Customer Service, Team Building, Hospitals, Healthcare Management, Project Management, Business Development, Sales, New Business Development
Education
City Colleges of Chicago-Wilbur Wright College
Associate of Arts and Sciences (AAS), Occupational Therapist Assistant
Northern Illinois University
Bachelor of Science (B.S.), Computer Science
Microsoft August 2013 - October 2013
VMC May 2008 - October 2013
Software Developer's Journal July 2012 - August 2012
CENCOM May 2007 - September 2008
Art Institute August 2004 - March 2006
Pioneer Human Services August 2002 - January 2004
CG Services Inc March 2001 - August 2001
BF Goodrich December 2000 - February 2001
Decision One August 2000 - October 2000
Catapult Software Training January 1998 - March 2000
Skills
Scripting, Microsoft Office, Quality Assurance, Software Documentation, C#, Game Development, Video Games, Testing, Unity3D, Android, Visual Studio, Windows, Mobile Applications, HTML, Visual C++
Education
Art Institute of Seattle 2004 — 2006
Art, Animation, and Design
Hazen High school 1980 — 1983
GED
South Hill Designs June 2013 - Present
South Hill Designs June 2012 - Present
Convergys, October 2000 - April 2001
Holiday Inn March 1998 - November 1998
Decision One March 1994 - January 1996
Army Exchange Service November 1988 - June 1991
Skills
Customer Service, Word, Microsoft Office, Budgeting, Excel, Administration, Telephone Skills, Call Center, Microsoft Word, Time Management, Social Networking
Education
PerkiomenValley High School, Perkiomenville, PA 1968 — 1971
Dipl, General Studies
Lansdale School of Business
Information Control Corporation October 2011 - Present
Decision One 2011 - October 2011
The Andersons, Inc. 2005 - 2011
Skills
Testing, Technical Support, Troubleshooting, Integration, Software Development, SQL, Process Improvement, Electronics, Requirements Analysis, Java
Education
DeVry University 2007 — 2010
Bachelor, Science Computer Engineering Technology
ROUND2 INC August 2010 - Present
Renda Broadcasting January 2000 - July 2003
Decision One January 2000 - March 2002
Skills
Leadership, Inventory Management, Web Design, Microsoft Office, Mac, Management, Testing, Project Management, Adobe Creative Suite, Customer Service, Team Management, Account Management, Windows
Education
Brookhaven Community College 2006 — 2008
Visual Communications
Tulsa Community College 1997 — 2000
Computer Information Services
The Heritage Group February 1996 - Present
Decision One 1992 - February 1997
ACCS.net 1988 - 1992
Skills
System Administration, Servers, Windows, KBox, Help Desk Support, Active Directory, KBOX, Software Documentation, Antivirus, Troubleshooting, Printers, Barracuda Spam Filter, NetApp, APC UPS, Network Security, Firewalls, Hardware, VMware, Networking
Education
Indiana Institute of Technology 1979 — 1981
Bachelor of Science (B.S.), Technical
DHI Mortgage August 2013 - August 2015
Apple One Temporary Employment January 2010 - August 2013
Apple One Temporary Services 2005 - October 2007
Decision One January 2002 - January 2004
Southwestern Bell Telephone August 1998 - May 1999
Skills
Knowledge of various..., 25 years of excellent..., Ability to analyze..., Ability to work well..., Multi-line Phone, Clerical Skills, Receptionist Duties, Management, Fax, Scanners, Inventory Management, Purchasing Processes, Customer Service, PowerPoint, Account Management, Invoicing, Accounts Payable, Purchasing, Microsoft Office
Education
Austin Community College 2004 — 2013
Associate's degree, General Studies
San Jacinto College/ Austin Community College 2004 — 2012
Associate's degree, General Studies
Platinum Home Health Services May 2015 - Present
Senior Whole Health October 2013 - May 2015
UnitedHealth Group September 2012 - October 2013
Aflac January 2010 - October 2012
Life Quotes, Inc. December 2011 - August 2012
United HealthCare August 2011 - December 2011
UBS Wealth Management March 2007 - April 2009
NYC Department of Education February 2005 - March 2007
Real World Enterprises January 2002 - September 2002
Decision One February 2000 - June 2001
Skills
Access, Insurance, Problem Solving, Data Entry, Customer Service, Inside Sales, B2B, Team Management, Networking, Team Building, Sales, Marketing, Call Centers, Event Planning, Social Networking, Microsoft Office, System Administration, Management, Technical Support, Troubleshooting, Event Management, Budgets, Coaching, Human Resources, Health Insurance, Healthcare, Public Speaking
Education
Katharine Gibbs School 1999 — 2003
A.S, Computer Science/Computer Network Operations
Spartanburg Methodist College 1996 — 1997
Business Management
Spartanburg Methodist College 1996 — 1997
Business Management
Aviano High school 1992 — 1994
High school diploma
WNCO Auto, Inc. June 1984 - Present
Decision One July 2013 - November 2014
CADCOM, Montgomery County Community Action Development Commission September 2013 - July 2014
PA CareerLink SpringGarden Street August 2013 - September 2013
Ntr April 2013 - August 2013
National Comprehensive Center December 2011 - March 2013
The MCS Group, Inc March 1997 - November 2011
Vanguard Investment Firm September 1984 - February 1997
Skills
Computer Network..., Customer Service, Administrative..., Network Administration, System Administration, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Technologies, Data Entry, LiveNote, IPRO, PACER, Trials, Mediation, Public Speaking, Litigation Support, Wordperfect, Pleadings, Insurance, Intellectual Property, Research, Legal Research, Timeslips, ProLaw, Civil Litigation, Human Resources, Litigation, Legal Assistance, Claim, Depositions, Lexis, Filing, Legal Documents, PowerPoint, Legal Writing, Adobe Acrobat, Software Documentation, Records Management, File Management, Westlaw, Scanners, Corporate Law, Document Review, Real Estate, Outlook, Medical Records, Laptops, Printers
Education
ITT Technical Institute -Philadelphia 2012 — 2014
Specialized Associates Degree, Network and System Administration/Administrator, June 2014
National Comprehensive Center for Fathers 2011 — 2012
Certificate of Completions, Father, Family, children enhancement
Thompson Institute 1982 — 1984
Associates, Executive Data Management
Kronos September 2015 - Present
ClickSoftware July 2014 - August 2015
ClickSoftware February 2013 - June 2014
ClickSoftware February 2011 - February 2013
BT Conferencing February 2008 - June 2010
BT Conferencing April 2005 - January 2008
BT Conferencing August 2003 - March 2005
BT Conferencing August 2002 - July 2003
Breakaway Solutions October 1999 - March 2002
Decision One 1998 - 1999
Skills
Business Analysis, Business Process, Process Improvement, Pre-sales, Customer Service, Software Documentation, Management, Project Management, Change Management, SaaS, Service Delivery, Disaster Recovery, Visio, Telecommunications, SharePoint, Service Management, Account Management, Workforce Management, Customer Satisfaction, Requirements Gathering, Software Project..., Audio Conferencing, Service Recovery, Client Retention, Issues Management, Root Cause Analysis, Lotus Notes, Analysis, Team Management, Executive Communications, Documentation, Corrective Action, Reporting & Analysis, Methodology Development, Operations Management, Business Process..., Sales Enablement, Six Sigma, Software Industry, Microsoft Excel, WebEx, ClickSoftware, Field Service, Data Science, Optimization Software, Salesforce.com, SiSense, Sales Operations, Solution Selling, Workforce Analytics
Education
Berklee College of Music 1991 — 1993
Bachelors, Composition and Performance
Penn State University 1989 — 1990
Transferred, Music, General Education
Council Rock 1986 — 1989
High School Diploma, General Education
Drastic Entertainment January 1996 - Present
Seton Hall University June 2003 - April 2014
Decision One August 1999 - 2005
Skills
Event Planning, Social Media, Microsoft Office, Public Speaking, Vendor Management, Social Media Marketing, Social Networking, Project Management
Education
Seton Hall University 2009 — 2013
Bachelor’s Degree, Communication and Media Studies
Decision One January 2013 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Research, Public Speaking, Social Media, Teaching, Leadership, Strategic Planning, Marketing, Training
Education
Columbus State Community College 2011 — 2012
English Language and Literature, General
Sanford-Brown College-Middleburg Heights 2002 — 2003
Associate's degree
State of Oklahoma March 2005 - Present
Oklahoma Department of Human Services March 2005 - Present
Adoni Radio Group August 2004 - March 2005
Decision One March 2003 - August 2004
Skills
Receptionist Duties, Administrative..., Policy, Office Management, Office Administration, Data Entry, Administration, Spreadsheets, Confidentiality, Phone Etiquette, Invoicing, Software Documentation, PowerPoint, Time Management, Event Planning, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Fax, Administrative Processes, Adm, Training, Government, Outlook, Access, Computer Proficiency, Community Outreach, Customer Service, Research, Fundraising, Employee Relations
Education
Tulsa Community College 2015 — 2019
Business Administration and Management, General
Rhema Bible Traning Center 1990 — 1992
Children's Ministry, Children's Ministry
Gladstone High School 1980 — 1983
Wells Fargo April 2014 - Present
Wells Fargo Home Mortgage October 2012 - March 2014
Wells Fargo Home Mortgage October 2011 - October 2012
Wells Fargo Home Mortgage August 2010 - October 2011
Wells Fargo Home Mortgage December 2008 - August 2010
Florida Default Law Group January 2008 - November 2008
First NLC Financial Services July 2006 - May 2007
Decision One July 2004 - July 2006
Washington Mutual 2002 - 2005
Apex Lending 1999 - 2002
Skills
Loans, Credit, Mortgage Lending, Mortgage Banking, Banking, Underwriting, Financial Risk, Loss Mitigation, Risk Management, Mortgage Underwriting, Portfolio Management, Loan Origination, Management, Analysis, Residential Mortgages, Finance, Credit Risk, Foreclosures, FHA, Consumer Lending, Financial Services, Mortgage Servicing, Leadership, Refinance, Investments, Credit Analysis, Loan Servicing, Compliance, Strategy, Relationship Management, Customer Service, Training, Commercial Lending, Coaching, Small Business Lending, Construction Loans, Real Estate Transactions, Loan Modifications, Default, FHA financing, VA loans, Negotiation, Budgets, Operational Risk, Capital Markets, Secondary Mortgage..., Asset-backed..., Business Analysis, Governance, Portfolio Performance...
Education
Strayer University 2011 — 2014
MBA, Management
University of South Florida - College of Business Administration 2004 — 2007
BS, Finance
Decision One October 2014 - Present
Social Work PRN November 2007 - June 2014
Philadelphia Corporation For Aging May 2011 - February 2012
Delaware County Office of Services for the Aging September 2008 - April 2011
Belmont Center for Comprehensive Services September 2007 - February 2009
United States Army Reserve January 1988 - January 1997
Skills
Psychosocial, Social Services, Community Outreach, Crisis Management, Behavioral Health, Crisis Intervention, Motivational..., Medical Social Work, Volunteer Management, Mental Health, Biopsychosocial..., Family Services, Interventions, Case Management, Case Managment, Case Management Services, Substance Use Disorders, Dual Diagnosis, Co-occurring Disorders, Addiction Recovery, Service Coordination, Crisis, Work Flow Coordination, Soft Skills Training, Project Management, Logistics, Data Entry, Service Event Management, Sourcing, Soft Skills
Education
Temple University 1999 — 2005
Bachelor of Social Work, Social Work
Language Access Network June 2015 - Present
Intellix Software Inc. July 2015 - September 2015
Viaquest, Inc. October 2012 - July 2015
ViaQuest, Inc. 2012 - July 2015
Arrow Electronics May 2015 - June 2015
PCM March 2015 - May 2015
Per Scholas August 2013 - November 2013
Decision one August 2011 - August 2013
Skills
Testing, Windows 7, Hardware, Windows XP, JavaScript, Java, Printers, Routers, Switches, SQL, Microsoft SQL Server, Oracle, XML, HTML, MySQL, Network Security, Network Design, Wireless Networking, Computer Network..., Windows 8, Software Installation, Servers, Networking, Information Technology
Education
Per scholas 2013 — 2013
A +, Network + and Security +, CompTIA A+ certified, CompTIA Network + certified, CompTIA Security + Certified, server + training
Franklin University 2006 — 2010
Bachelor of Science (BS), Information Technology
Franklin University 2006 — 2010
Bachelor’s Degree, Information Technology
RGIS June 2013 - March 2015
Local 46 Carpenters Union January 2010 - January 2012
Decision One April 2006 - May 2008
Decision One January 2005 - January 2008
ConocoPhillips March 2003 - January 2005
Verizon Wireless January 2002 - January 2003
Skills
Microsoft Office, Computer Software, Management, Warehousing, Customer Service, Shipping, Inventory Management, Inventory Control, Operations Management, Supervisory Skills, Procurement, Purchasing, Time Management, Customer Satisfaction, Computer Hardware, Troubleshooting, Teamwork, Linux, Microsoft Word, Microsoft Excel
Education
ITT Technical Institute-Rancho Cordova 2015 — 2016
Network System Administration, Information Technology, 4.0
Heald College-Rancho Cordova 2014 — 2015
Information Technology -Emphasis in Network Security, 3.17 GPA
Mullis Computer & Network Services February 2008 - Present
Mizon January 2012 - May 2014
Carolinas Healthcare System July 2003 - February 2008
Quantum Corporation September 2000 - October 2002
Bank Of America September 1997 - September 2000
Decision One 1995 - 1997
Skills
IP Networking, Wireless Networking, PC maintenance, Computer Repair, Computer Hardware..., Telecommunications, Hosted VoIP, Virtualization, Networking, Servers, Cisco Technologies, Troubleshooting, VoIP, Disaster Recovery, IP, Network Security, Printers, Software Installation, Computer Maintenance
Education
Tech Train 2003 — 2003
Certification, Microsoft Certified Systems Administrator
ECPI College of Technology 1992 — 1994
Diploma, Computer & Electronics Technology, 3.72
Medtronic March 2003 - Present
Decision One April 2002 - March 2003
AT&T Telecommunications October 1996 - March 2002
US West Communications June 1989 - September 1996
United States Air Force January 1986 - December 1988
Skills
Technical Support, Hardware, Computer Hardware, Troubleshooting, Help Desk Support, Operating Systems, Integration, Laptops, IT Management, Telecommunications, Visio, ISO 13485, Medical Devices, SharePoint, Training, Software Documentation, FDA, Design Control, Analysis, Databases, CAPA, Testing, Active Directory, Quality Assurance, Cross-functional Team..., Continuous Improvement, Quality Control, Labview, Process Engineering, ISO, Process Improvement, V&V, 21 CFR Part 11, Validation, R&D, Design for Manufacturing, Product Launch, Vendor Management, Six Sigma, Minitab, Process Simulation, Design of Experiments, DMAIC, Quality System
Education
National American University 2006 — 2013
Bachelor of Science, Applied Management - Bachelor of Science
Aims Community College
Dakota County Technical College 1993 — 1993
Prometric Testing Center
A+
M&T Bank January 2013 - September 2014
PMA Companies June 2012 - December 2012
CompuCom September 2011 - June 2012
PMA Companies June 2011 - September 2011
St. Mary's Medical Center 2010 - June 2011
Self Employed Independent Consultant 2007 - 2010
PMA Insurance, Commerce Bank and Sunoco 2003 - 2007
TEKsystems 1997 - 2003
The Whitelyn Group & TSN 1995 - 1997
Decision One 1985 - 1995
Skills
Software Documentation, Troubleshooting, IT Project Leadership, Process Improvement, Analysis, IT Service Delivery, IT Hardware & Software..., Project Coordination, Project Management, Technical Support, MS Windows OS, Business Analysis, System Deployment, Enterprise Software, Business Requirements, Management, Consulting, Documentation
Education
Temple University
Bachelor's, Computer Science
Villanova University
Certificate, Fundamentals of Project Management
PanelShop.com February 2012 - Present
Premier Automation December 2011 - Present
TMK IPSCO February 2009 - December 2011
General Motors October 2004 - February 2009
Microdoctor January 2004 - October 2004
International Information Technologies January 2001 - January 2004
TCS Computers February 1999 - January 2001
Decision One February 1998 - February 1999
GBS Computer and Communications December 1994 - February 1998
Skills
Six Sigma, Automation, Robotics, Networking, Programming, CAD, Motion Control, Microsoft Certified..., State of Ohio Certified..., Siemens TIA..., Allen-Bradley PLC..., Siemens Simotion Motion..., Kinetix Motion, Siemens PLC Programming, Six Sigma Green Belt, Sonic Wall CSSA, Novell CNA, Certified Vibration..., HMI Work (AB, iFIX,..., HP Certified Technician, IBM Certified Technician, Okidata Certified..., Dale Carnegie Training, AC and DC Drive Systems, Automation and Controls, Fanuc Robotics, ABB Robotics, Ladder, Function Block,..., Mitsubishi PLC's and..., Leadership Training, Tabware and Maximo, Seamless Tube..., Linsinger Saws, Allen-Bradley Drives, ControlLogix Systems, SLC500 and PLC 5, S7-200 S7-300 S7-400..., Guardlogix Safety..., Control Systems Design, Lean Manufacturing, Engineering, Process Control
Education
DeVry University 2011 — 2011
Electronics
Kent State University 2004 — 2008
Electrical
Mahoning County Career and Technical Center 1993 — 1995
Electrical
South Range High School 1992 — 1995
Graduate, High School
Dril-Quip November 2014 - Present
Baker Hughes April 2012 - November 2014
Texas Memory Systems, an IBM Company June 2006 - April 2012
Universal Computer Systems December 2000 - May 2006
Decision One July 2000 - December 2000
Skills
Quality Assurance, Manufacturing, Troubleshooting, Quality Control, Root Cause Analysis, Corrective and..., Minitab, Quality Management, Storage, SPC, Quality Auditing, Customer Service, Quality Engineering, Lean, Six Sigma, SAP R/3, Total Quality Management, Management of Change, Process Improvement, Technical Writing, Technical Presentations, Microsoft Office Suite..., ISO 9000-2008, Failure Mode and..., Statistical Process..., Team Leadership, Descriptive Statistics, Documentation Systems, FMEA, Software Documentation, Lean Manufacturing, Testing, Document Management, Change Management
Education
Texas A&M University 2002 — 2006
Bachelor of Science, Electronics Engineering Technology
Blinn College 1999 — 2001
Computer Science
Thomson Reuters Westlaw March 2014 - Present
Thomson Reuters Westlaw January 2012 - February 2014
Thomson Reuters Westlaw January 2011 - December 2011
Thomson Reuters Westlaw July 2009 - December 2010
Qwest Communications January 2007 - April 2009
Qwest Communications November 2005 - January 2007
Qwest Communications December 2003 - November 2005
Qwest Communications January 2000 - December 2003
Decision One January 1999 - January 2000
the Minnesota Business January 1996 - January 2000
Skills
Consultative Selling, Customer Relations, Telecommunications, Territory, Solution Selling, Account Management, Sales Management, B2B, Direct Sales, Sales Operations
Education
Metropolitan State University 2005 — 2008
Bachelor, Business Administration
Minnesota State University, Mankato 1997 — 2000
Marketing
University of Minnesota-Twin Cities 1997 — 1997
Generals
Edison High School 1993 — 1997
ServRight June 2014 - Present
ServRight January 2013 - Present
Onsite Maintenance Center LLC February 2007 - January 2013
Intel Corporation May 1995 - December 2006
Decision One April 1995 - October 1996
Bartlett Nuclear May 1989 - 1993
Skills
Electronics, Test Equipment, Troubleshooting, Customer Satisfaction, Hardware, Electro-mechanical, Calibration, Customer Service, Printers, Operations Management, Product Development, Preventive Maintenance, Soldering, Pneumatics, Metrology, Software Installation, PLC, Automation, Semiconductor Industry, Computer Hardware, Semiconductors, Team Building, Root Cause Analysis, Multimeter, Engineering, Equipment Maintenance, SPC, Vacuum, Instrumentation, Technical Support, Electricians, Laser, SMT, Process Improvement, Process Engineering, Field Service, Testing, Software Documentation, Inspection, Cross-functional Team..., Electric Power, Factory, Corrective Actions, Electricity, Power Generation, Plant Operations, Maintenance Management, Process Control, Maintenance & Repair
Education
Glendale Community College 1998 — 1999
Microsoft Certified Systems Engineer, 2.0
DeVry University Phoenix 1994 — 1996
Associate of Arts (A.A.), Electrical and Electronics Engineering
American Bank July 2014 - Present
Mary Kay Inc. 2007 - Present
American Bank June 2012 - July 2014
American Bank July 2007 - June 2012
Vision Mortgage Capital 2006 - 2007
Decision One 2005 - 2006
Benefit Funding Corporation 2004 - 2006
Skills
Credit, Credit Analysis, Credit Risk, Mortgage Underwriting, Insurance, Loan Origination, FHA, Refinance, Residential Mortgages, Sales, VA Loans, Customer Service, Mortgage Banking, Loans
Education
Montgomery College 1998 — 2000
Business
Lowe's Home Improvement February 2011 - Present
AAA Oklahoma August 2003 - Present
Mazzio's October 2006 - August 2008
City of Tulsa April 2003 - August 2003
Decision One January 2003 - April 2003
Allied Communications November 1996 - September 2002
Beaverton City Library July 1992 - September 1996
Skills
Microsoft Office, Inventory Management, Voice Mail, Customer Service, Call Center, Microsoft Excel, Dynix, ACIS
Education
Spartan School of Aeronautics 1996 — 1998
Commercial Aviation
Portland Community College 1987 — 1988
Associates, Library Media
Rainier High School 1982 — 1984
High School Diploma
Lower Columbia College
forestry and general studies
Oregon State University
forestry and general studies
Vocational
Target Corporation (Electronics Manufacturing Services) November 2014 - Present
SMS 2015 - 2015
SMS 2015 - 2015
Aston Technologies, Inc. March 2007 - November 2014
World Data Products May 2005 - March 2007
Decision One February 2004 - May 2005
Expetec Technlogies August 2003 - February 2004
Education
Metropolitan State University 2003 — 2015
Space Technology Administration Research (STAR), Law Enforcement
KRS Computer & Business School 2001 — 2002
MCP Certified A+ Certified, Networking & Hardware/Windows 2000 Administrator Systems Engineer, 4.0
Century Community and Technical College 1998 — 2000
Associate of Arts (A.A.), Business Law (Criminal Justice)
White Bear Lake Area High School 1996 — 2000
College Courses Advanced Clasess
University of Wisconsin River Falls 1996 — 1998
News Anchor Sports Broadcasting
Christian Academy (School) 1982 — 1986
Acting Classes and School Newspaper, 4.0
Decision One October 2013 - Present
DecisionOne July 2012 - Present
Kattworldwide Logistics January 2010 - August 2010
First Data Corporation September 1996 - November 2009
Skills
Microsoft Office, Unix Shell Scripting, Windows NT, Network Administration, Change Management, ITIL v3 Foundations..., Testing, Operations Management, Training Delivery, Quality Management, IT Service Management, Visio, Vendor Management, Troubleshooting, Disaster Recovery, Technical Support, System Administration, Software Documentation, SharePoint, Operating Systems, Servers, VMware, Active Directory, Help Desk Support, Data Center, Windows 7, Computer Hardware, Service Delivery, ITIL, Citrix, Windows Server, IT Management
Education
Archbishop Prendergast Hight School
The University of Memphis
The World Bank July 2005 - Present
The World Bank July 2001 - July 2005
The World Bank November 2000 - July 2001
Decision One November 1998 - November 2000
Skills
SCCM, Windows Network..., Help Desk Management, ITIL, Network Administration, Desktop Support..., IT Service Management, Servers, Active Directory, Troubleshooting, Security, Computer Hardware, Operating Systems, Windows, Networking, Technical Support, Management, System Deployment, IT Management, System Administration, Information Technology, Project Management, Network Security, Hardware, Windows 7, Team Leadership, TCP/IP, Requirements Analysis, SDLC, Business Continuity, Help Desk Support
Education
Towson University 1991 — 1995
Bachelor of Arts, Psychology / Communications
Dibble Engineering May 2013 - Present
Dibble Engineering March 2013 - May 2013
Ira A. Fulton School of Enigeering - Arizona State University January 2011 - May 2013
Creative Communications, Inc December 2006 - December 2007
Compel LLC June 1999 - December 2006
Allied Signal May 1998 - January 1999
Decision One April 1996 - May 1998
United States Air Force September 1988 - May 1993
Skills
Microsoft Office, Construction, Project Management, Microsoft Excel, Engineering, PowerPoint, Microsoft Word, MS Project, Project Planning, Matlab, Analysis, Access, CAD, Team Leadership, Data Analysis, Customer Service, Stormwater Management, Microstation, Drainage
Education
Ira Fulton School of Engineering Arizona State University 2011 — 2013
Bachelor of Science, Civil Engineering, 3.06
Mesa Community College 2008 — 2011
Associates of Science
U. S. Government (Civil Service) August 2011 - Present
Northrop Grumman - Information Systems July 2008 - May 2011
Northrop Grumman April 2003 - July 2008
General Dynamics - Advanced Information Systems February 2003 - April 2003
General Dynamics - Network Systems January 2000 - February 2003
TRW March 1996 - January 2000
DECISION ONE September 1995 - March 1996
U.S. Navy May 1973 - August 1995
Skills
Security, Computer Hardware, System Administration, Software Installation, Servers, Operating Systems, Laptops, DoD, Systems Engineering, Information Assurance, Security+, Windows, Security Clearance, Active Directory, Troubleshooting, Computer Security, Workstations, Network Administration, Top Secret, Unix, Desktop Support, Hardware, XP, Windows Server, Microsoft Exchange, DNS, Software Documentation, Network Security, Integration, Testing, Enterprise Architecture, System Deployment, Solaris, IT Service Management, Information Technology, Networking, VMware View, vSphere, Program Management, VMware, DIACAP, Software Development, Disaster Recovery, SharePoint, Information Security, Windows XP, Technical Support, CompTIA Security+
Education
Tidewater Community College 1999 — 2001
AAS, Information Systems Technology
Turtle Creek High 1967 — 1971
High School, Academic and Data Processing & Computer Programming
WOW! Internet, Cable & Phone August 2012 - Present
Master Tran's Martial Arts Academy July 2012 - Present
WOW! Internet, Cable & Phone December 2009 - August 2012
WOW! Internet, Cable & Phone May 2005 - December 2009
WideOpenWest July 2002 - May 2005
Decision One February 2002 - May 2002
Ciena February 2001 - November 2001
US Army July 1997 - January 2001
Skills
Time Management, Writing Skills, Problem Solving, RF, VoIP, DWDM, CWDM, MPLS, OSPF, BGP, Deployment, Switches, TCP/IP, Routers, Cisco, IP, Telecommunications, Windows, Routing, Fiber Optics, Microsoft Office, Telephony, Self Defense, Change Management, DOCSIS, CMTS, Cisco Technologies, Six Sigma, Cisco IOS, VPN, ATM networks, Frame Relay, Broadband, Ethernet, Network Engineering, Network Design, Active Directory, System Deployment, WAN
Education
Master Tran's Martial Arts Academy 2010 — 2019
Self Defense, Hapkido
Villanova University 2011 — 2011
Six Sigma Certification, Quality Management
Colorado Technical University 2009 — 2010
MBA, Technology Management
University of Phoenix 2006 — 2009
Bachelor's, Business Management
Techskills Columbus 2003 — 2005
Microsoft Certifications, Information Technology Certifications
TD June 2014 - September 2015
TD February 2014 - May 2014
TD December 2012 - February 2014
8328366 Canada Inc November 2012 - December 2012
MicroAge, Toronto March 2010 - October 2012
Brother International Corporation January 2010 - February 2010
Decision One October 2009 - December 2009
Decision One January 2009 - October 2009
Genetec September 2008 - January 2009
MicroAge, Toronto February 2008 - August 2008
Skills
Customer Satisfaction, Customer Service, Team Leadership, Supervision, Multitasking Skills, Project Management, Teamwork, Time Management, Trainers, Timely Decision Making, Priority Management, Flexibility, Lotus Notes, Meticulous eye for..., Troubleshooting, Fast Learner, Technical Presentations, Phone Skills, Patience, Network Security, Product Specialists, Trade Shows, Adaptability, Remote Troubleshooting, Logistics Management, Technical Documentation, Technical Support, Field Installation, Travel, FIFO, A+ Certified, Hardware Diagnostics, Servers, Laptops, Hardware, VMware, Help Desk Support, Windows 7, System Administration, Windows XP, Training, Networking, Computer Hardware, System Deployment
Education
CDI College 2001 — 2004
AEC, Network & Internet Security
Vanier College 1994 — 1997
DEC, Digital System Technologies
Kroll Ontrack November 2009 - January 2011
AXS-One July 2006 - October 2009
Syncsort April 2003 - July 2006
SunGard Availability Services 2001 - 2003
Decision One 1996 - 2001
GE Capital Modular Space 1995 - 1996
Skills
Storage, ITIL, Enterprise Software, Cloud Computing, Virtualization, Pre-sales, Exagrid, Strategic Partnerships, SAN, Professional Services, Solution Selling, VDI, Unix, SaaS, Management, Troubleshooting, Disaster Recovery, Enterprise Storage, Sales, Operating Systems, Enterprise Architecture, VMware, Security, Sales Operations, Storage Virtualization, Storage Area Networks, Networking, Data Center, Solaris, Servers, Hardware, NAS, Storage Solutions, NetApp, Deduplication, High Availability
Education
Thomas Edison State College
BSBA
University at Albany, SUNY
dcVAST Principal Solutions EngineerSymantecJuly 2012 - April 2015
Symantec April 2009 - August 2012
Symantec October 2007 - April 2009
Sanz November 2004 - October 2007
Waste Management September 1999 - November 2004
Microage Technology Services May 1998 - March 2000
Decision One June 1997 - May 1998
Microcenter June 1995 - March 1998
Skills
Netbackup, Enterprise Vault, Veritas Storage..., Pre-sales, Storage Solutions, Email Archiving, File Archiving, Backup & Recovery..., Disaster Recovery
Education
Florida Agricultural and Mechanical University 1990 — 1993
Electronic Engineering Technology
David W. Carter High School 1986 — 1990
Bloomberg LP July 2014 - Present
AFCOM July 2013 - Present
Bloomberg LP August 2004 - July 2014
Decision One September 2002 - August 2004
Skills
Management, Data Center, Computers, Engineering, Green, Troubleshooting, Hardware, Project Planning, Solaris, Networking, Project Management, Information Technology, Telecommunications, Vendor Management, Virtualization, Disaster Recovery, Unix, Team Leadership, Leadership, Infrastructure, Servers, Security
Education
Plymouth State University 1997 — 2002
Bachelor of Science (BS), Information Technology
Lexmark Canada Inc. February 2010 - Present
Decision One September 2009 - January 2011
Innovapost 2006 - 2010
Skills
Windows (98 - 7) General, Microsoft Office, Outlook, Technical Support, Team Leadership, Management, Operating Systems, Apple OS, Service Delivery, Business Process, Troubleshooting, IT Service Management, Process Improvement
Education
Fanshawe College 2000 — 2002
Computer Systems Technician, Microcomputer hardware and Networking
University of Ottawa / Université d'Ottawa 1994 — 1999
Bachelor Phsychology, Psychology/Criminology
Kroll Ontrack September 2013 - Present
Kroll Ontrack March 2002 - September 2013
Decision One February 2000 - March 2002
Skills
Windows, SharePoint, Windows 7, Computer Hardware, Microsoft Certified..., System Deployment, DHCP, Troubleshooting, Active Directory, Microsoft Exchange, Group Policy, XP, Blackberry, Hardware, Storage, VMware, Software Documentation, Technical Support, Disaster Recovery, Storage Area Networks, System Administration, Desktop Administration, Windows Server, Software Installation, Virtualization, Citrix, Laptops, Blackberry Enterprise..., Computer Security, Operating Systems, Data Recovery, Security, Servers, McAfee, SCCM, DNS, Windows XP
Education
KRS 1998 — 2000
Certificate, MCSE
Normandale Community College
Ricoh USA January 2004 - April 2013
Decision One May 2000 - July 2003
Skills
Financial Analysis, Forecasting, Microsoft Excel, Analysis, Microsoft Office, Process Improvement, Accounting, Budgets, Financial Reporting, Customer Service, Account Reconciliation, Inventory Management, Oracle, CRM, Business Process..., Six Sigma, Sarbanes-Oxley, Contract Negotiation, Contract Management, Order Management, Computer Technology, Quality Assurance, Quality Auditing, Data Analysis, Document Management, Training, Performance Management, Dispute Resolution, Cross Functional Team..., Cross-functional Team...
Education
Texas A&M University 1999 — 2003
Bachelor's degree, Agricultural Economics
Philadelphia Electrical and Technology Charter High School September 2004 - Present
decision one 1998 - 2005
trueposition 1990 - 2005
Skills
Leadership, Microsoft Office, Strategic Planning, Team Building, Telecommunications, Troubleshooting, Vendor Management, Cross-functional Team..., Public Speaking, Linux, Social Media, Budgets, TCP/IP, Integration, Unix, System Administration, Project Planning, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Research, Teaching
Education
Dickinson College 1994 — 1998
BA, Policy Studies
St. John Neumann
Stream Energy April 2015 - Present
Lincoln Property Company June 2013 - April 2015
Lincoln Property Company July 2011 - June 2013
Lincoln Property Company November 2008 - July 2011
Lincoln Property Company May 2006 - November 2008
Fairfield Residential LLC June 2005 - February 2006
Fairfield Residential LLC May 2003 - June 2005
Spherion For State Farm Insurance November 2002 - May 2003
Decision One September 2001 - March 2002
Video FX productions September 1993 - August 2000
Skills
Active Directory, Data Center, Technical Support, Windows 7, XP, Microsoft Office, Software Installation, Computer Hardware, Windows, Wireless, Help Desk Support, Hardware, Networking, DNS, Citrix, Troubleshooting, TCP/IP, System Administration, Windows XP, Network Administration
Education
Vatterott College 2000 — 2002
Computer Systems & Network Technology
Oklahoma State University 1987 — 1990
Bachelor of Science in Communications, Radio, Televison and Film
Education Management Solutions (EMS) January 2010 - Present
PeopleShare November 2009 - January 2010
VWR International May 2008 - December 2008
Decision One January 2008 - April 2008
TWC Group, a COMSYS Company June 2006 - January 2008
Prescient September 2006 - May 2007
GES Temporary Staffing Services January 2006 - April 2006
De Lage Landen January 2005 - November 2005
Office Team October 2004 - January 2005
The Job Exchange August 2004 - October 2004
Skills
Employee Relations, HRIS, Benefits, Onboarding, FMLA, Employee Benefits, Human Resources, Performance Management, Sourcing, Benefits Administration, Staff Development, Interviews, Customer Service, Succession Planning, New Hire Orientations, Policy, Program Management, Employee Engagement, Recruiting, Temporary Placement
Education
HRCI 2005 — 2005
PHR, Human Resources
SHRM 2002 — 2002
HR Generalist Certificate, Human Resources
Penn State University 1989 — 1991
Business Administration
New England Systems and Software December 1998 - Present
Decision One March 1998 - December 1998
Computers Etc... January 1997 - December 1998
Skills
VMware, Active Directory, Cisco Technologies, Servers, Network Security, Windows, Networking, Windows Server, Computer Hardware, Troubleshooting, VPN, Storage
Education
Hudson Valley Community College 1994 — 1996
AA, Computer Science
SUNY Albany
New England Systems and Software October 1998 - Present
Decision One 1998 - 1998
General Electric 1997 - 1998
Skills
Windows Server, Cisco Technologies, TCP/IP, Active Directory, Management, Visual Basic, IPTV, Troubleshooting, Servers, VPN, VMware, System Administration, Data Center
Education
University at Albany, SUNY 1988 — 1989
Dell October 2011 - Present
Dell August 2005 - October 2011
Decision One 1998 - 2005
Skills
Vendor Management, Process Improvement, Operations Management, Access, Team Building, Six Sigma, Management, Cross-functional Team..., Supply Chain Management, Business Process..., Program Management, Team Leadership, Business Analysis, Logistics, Outsourcing, Supply Chain
Education
Franklin University 2006 — 2011
Augusta Mortgage October 2007 - Present
Blanchard and Calhoun Real Estate Company 2007 - 2010
HSBC / Decision One Mortgage 2004 - 2007
Decision One Mortgage, Member HSBC 2002 - 2007
HSBC Mortgage Services/ Decision One Mortgage 2002 - 2007
Decision One 2001 - 2007
Decision One Mortgage 2001 - 2007
Skills
Customer Service, Investment Properties, Loan Origination, Loans, Mortgage Lending, Mortgage Underwriting, Real Estate, Sales, Single Family Homes, Management, New Business Development, Real Estate Transactions, Referrals, Residential Homes, Sellers, Selling, Time Management, Wholesale Lending, Underwriting, First Time Home Buyers, FHA, Mortgage Banking, Refinance, Banking, Credit, Leadership, Residential Mortgages, Small Business, Relocation, Strategic Planning, VA Loans, USDA
Education
Clemson University 1996 — 2000
BA Financial Management, Finance and Financial Management Services
Decision One UnderwriterDecision One Mortgage, member HSBC group2001 - 2007
Decision One 2001 - 2007
Education
Radford University - College of Business and Economics 1988 — 1994
Infinite Campus June 2008 - February 2010
3M (Contract through Analysts International) September 2007 - March 2008
Decision One September 2002 - May 2007
Imation July 1985 - July 1996
3M July 1985 - May 1989
Skills
Change Management, Training, Software Documentation, Team Leadership, Process Improvement, Technical Writing, Technical Support, Cross-functional Team..., Customer Satisfaction, Microsoft Office, Visio, Outlook, Testing, Troubleshooting, Product Development, Microsoft Word, Program Management, SharePoint, Quality Assurance, Business Analysis, Project Management
Education
University of Illinois at Chicago 1966 — 1967
Engineering
Technical Trainers Institute
Training and Course development
Battelle April 2013 - Present
Independent Consultant October 2012 - Present
Battelle June 2008 - September 2012
Liebert Corporation March 2008 - May 2008
Invensys Controls November 2006 - March 2008
Decision One January 2005 - November 2006
Skills
Electronics, Testing, Manufacturing, Engineering, Electricians, Electrical Engineering, Embedded Systems, Product Development, Hardware, R&D, Product Design, Quality System, Lean Manufacturing, Panel Wiring, Microcontrollers, 5S, Six Sigma, Iso 9000, CAD/CAM Software, Part/Material..., Inventory Control, PCB layout design, Reverse Engineering, PCB Design
Education
DeVry University
Bachelors of Science, Electronics Engineering Technology
Apria Healthcare February 2010 - Present
NetStandard Inc January 2006 - April 2009
Birch Telecom April 2003 - April 2005
H&R Block November 2001 - April 2003
Sprint PCS April 2001 - August 2001
Decision One February 2000 - April 2001
Education
Davenport University 1994 — 1998
New Horizons Computer Learning Center
WideOrbit June 2011 - Present
Clear Channel Radio March 2011 - June 2011
BORDER MEDIA March 2009 - February 2011
Clear Channel Radio February 2006 - March 2009
Clear Channel Radio July 2002 - March 2009
Clear Channel Radio January 2005 - January 2006
Decision One December 2001 - September 2002
Equicom Radio September 1999 - May 2001
Cox Radio May 1998 - February 1999
Skills
Creative Services, Integrated Marketing, Video Production, Radio, Radio Advertising, Advertising, Corporate Branding, Radio Broadcasting, Adobe Creative Suite, Copywriting, Media Buying, New Media, Television, Digital Media, Broadcast, Advertising Sales, Radio Producing, Media Planning, Voice Over, Adobe Audition, Video
Education
Texas A&M University 1993 — 2004
BA, American Studies
MetLife Auto & Home March 2013 - Present
MetLife Auto & Home March 2008 - March 2013
National City Home Equity May 2007 - August 2007
Decision One 2004 - 2007
GB Home Equity July 2002 - August 2004
Prudential April 2000 - January 2002
Allstate Insurance June 1995 - April 2000
Skills
Recruiting, Training, Adaptation, Budgets, Marketing, Networking, Leadership, Negotiation, Sales Process, Integrity, Building Relationships, Listener, Business Strategy, Diversity, Preparation, Innovator, Creativity, Sales Management, Account Management, Volunteering, Communication Skills, Solution Implementation, Goal Oriented, Reliability, Fitness, Giving, Social Skills, Maintaining A Positive..., Sales Presentations, Coaching, Customer Satisfaction, Dependable Team Player, Identifying Client Needs, Mentoring, Motivated self-starter, Loyal, Health, Equality & Diversity, Value Creation, Fast Learner, Exceed Sales Goals, Property & Casualty..., Asset Protection, Stress Management, Risk Management, Sales, Marketing Strategy, Insurance, Life Insurance, Commercial Insurance
Education
University of Phoenix 1993 — 1995
BSBA, Business Administration
San Diego State University-California State University 1988 — 1990
Maintech April 2009 - Present
Merrill Lynch 2009 - Present
Computer Network Solutions February 2008 - April 2009
Sun Microsystems July 2001 - December 2007
Morgan Stanley 2001 - 2007
Maintech January 1999 - July 2001
Decision One June 1987 - January 1999
Skills
Servers, HP, Computer Hardware
Education
Mercy College 1987 — 1990
City College 1977 — 1979
none, Academic
Netcom
Oracle March 2010 - October 2012
Sun Microsystems and ORACLE February 1999 - October 2012
Porsche Club of America January 2006 - December 2010
Sun Microsystems February 1999 - March 2010
N2K Inc March 1998 - January 1999
Decision One January 1997 - March 1998
Tronics Web Services Cedar Knolls, Nj December 1995 - December 1996
Education
Temple University 1989 — 1994
Temple University
My Support Services Group July 2005 - Present
StableTracker April 2008 - July 2011
SmartSource January 2005 - October 2008
Decision One February 2005 - March 2007
Miami Dade County June 1987 - April 2004
ASIS International April 1992 - April 1997
Customs and Border Protection March 1990 - December 1990
Indian Creek Police Deparment May 1989 - November 1990
Skills
Servers, Troubleshooting, Network Administration, New Business Development
Education
University of Miami 1982 — 1986
BA, Liberal Arts and Business
University of Miami 1982 — 1986
Florida International University 1984 — 1984
Filling in classes for my UM degree here.
PDS October 2012 - Present
G & K Services March 2011 - October 2012
G & K Services June 2008 - August 2010
SMSC 2001 - 2005
Decision One 1999 - 2001
Skills
Device Management, Wireless Networking, Mobile Technology, Motorola MSP, Large Mobile Deployments, BES, Android, Applie IOS, WWAN, Windows Mobile, VPN, CDMA/GSM, Device Manager, Mobile Devices, Active Directory, Blackberry Enterprise..., Security, System Deployment, Cloud Computing, Cisco Technologies, Testing, Operating Systems, XP, Group Policy, Software Documentation, Network Security, Disaster Recovery, Troubleshooting, Hardware, Wireless, Data Center, Technical Support, Information Technology, Switches, Integration, Windows, Routers, Servers, Virtualization, Help Desk Support, Laptops, SDLC, VMware, Databases, Enterprise Software, TCP/IP
Education
Brown College 1999 — 2000
PC administration, Computing
IBM Global Services computer supportdecisionone1999 - 2005
Decision One 1999 - 2001
Education
Tulsa Community College 1997 — 1999
Time Inc. February 2014 - Present
Time Customer Service January 2000 - Present
Time Warner 2000 - Present
TAT Civic Assoc, Inc. April 2013 - March 2014
Decision One 1997 - 1999
Memorex April 1983 - May 1994
Skills
Account Management, Process Improvement, Troubleshooting, Disaster Recovery, Project Management, Business Analysis, Software Documentation, Technical Support, Vendor Management, New Business Development, Team Leadership, Data Center, Management, Cloud Computing, Cross-functional Team..., Networking, Leadership, ITIL, Program Management, Integration, Security, Business Process..., SDLC, Visio, Customer Service, Operations Management, Call Centers, Business Intelligence, SharePoint, Telecommunications
Education
University of Maryland University College 1977 — 1979
Electrical Engineering
Community College of the Air Force 1975 — 1979
ACE Group March 2015 - Present
ACE Group March 2013 - 2015
ACE Group April 2011 - March 2013
UHS July 2008 - April 2011
UHS July 2007 - July 2008
UHS July 2006 - July 2007
UHS May 2005 - July 2006
Decision One November 2004 - May 2005
Silk Abstract June 2004 - October 2004
WESCO Distribution March 2002 - June 2004
Skills
Accounts Payable, Treasury, Public Speaking, Financial Analysis, Analysis, Leadership, Process Improvement, Insurance, Financial Reporting, Sarbanes-Oxley Act, Management
Education
Eastern University 2010 — 2012
MBA, Business Administration and Management, General
Penn State University 1997 — 2001
Liberal Arts, Psychology
Phoenixville High School 1994 — 1997
Peak Uptime August 2006 - Present
Global DocuGraphix March 2004 - October 2006
Imboden Enterprises July 2002 - July 2004
Decision One 2002 - 2003
Westron Communications March 1997 - July 2002
Green Country Solar 1996 - 1997
Skills
Telecommunications, Firewalls, Cisco Technologies, Routing, Network Security, Networking, Software Installation, LAN-WAN, VoIP, VPN, Data Center, Security, ISDN, Network Design, Technical Support, Ethernet, Network Architecture, Dell PowerEdge Servers, HP, Windows, VPLS, System Deployment, VLAN, Switches, MPLS VPN, Switching, Unified Communications, WAN, Dell Computers, Network Engineering, Troubleshooting, MPLS, QoS, Hardware, Juniper, Frame Relay, Routers, TCP/IP, DHCP, IP, DNS, Storage Area Networks, Active Directory, Wireless Networking, VMware, VMware ESX, Network Administration, Routing Protocols, Juniper Technologies
Education
Oklahoma State University 1987 — 1993
EET, Electrical Engineering Technology
Mannford High School 1984 — 1987
Cerner Corporation June 2007 - Present
Decision One August 1997 - November 1999
SMS February 1984 - August 1997
Skills
Software Development, Enterprise Architecture, Architecture, Programming, XML, C++, Microsoft SQL Server, SQL, Sc, MUMPS, VB, COBOL
Education
Saint Joseph's University 2001 — 2003
MBA, Information Technology
California University of Pennsylvania 1982 — 1983
Associate of Science (A.S.), Computer Science
The Pennsylvania State University 1975 — 1979
Bachelor of Science (BS), Business Administration, Management and Operations
Fidelitrade Incorporated January 2015 - Present
Brandywine Technology September 2012 - September 2014
21st Century Insurance May 2011 - December 2011
Bucks County Technical High School May 2002 - May 2011
J&J Snack Foods Corporation January 1998 - January 2002
Decision One January 1996 - January 1998
Skills
Servers, Active Directory, VMware, Windows Server, Microsoft Exchange, Virtualization, Data Center, VMware ESX, Group Policy, System Administration, DNS, Citrix, Cisco Technologies, Security, Troubleshooting, HP, WAN, Operating Systems, Networking, Cluster, Technical Support, Hardware, Windows Server 2008, ESX 4.0
Education
Delaware County Community College 2010 — 2010
A.A.S, General Studies; Computer Service Technology
Penn State University 1996 — 1996
Managerial Accounting and Business Administration
EMC Corp August 1998 - Present
Decision One January 1989 - August 1998
Skills
Storage, SAN, Hardware, Virtualization, Servers, Data Center, VMware, Troubleshooting, NAS, Cloud Computing
Education
Suburban Technical School 1981 — 1982
Digital Computer Technology, Computers
Farmingdale State College 1980 — 1982
Automotive Engineering
Decision One January 2012 - March 2013
Cleveland Medical Devices Inc. April 2011 - November 2011
MCPc Inc. March 2011 - April 2011
Pomeroy IT Solutions September 2010 - March 2011
Meador Supply Co., Inc. December 2004 - December 2008
Sts Cosmas and Damian School October 2004 - May 2005
Veterans Administration April 2002 - October 2004
Alltel Information Services August 1994 - April 2001
Systemation Inc./Cap Gemini America 1986 - 1993
Revere Products 1978 - 1980
Skills
Windows 7, Visio, Hardware, Technical Support
Education
Cuyahoga Community College 1970 — 1973
Associate, Information Technology
Alex and Ani September 2014 - Present
Synta Pharmaceuticals January 2014 - June 2014
American Tower May 2013 - June 2013
Xerox Corporation April 2005 - August 2012
Decision One July 1997 - June 2002
Data General May 1993 - July 1997
Data General May 1989 - May 1993
Skills
Vendor Management, Process Improvement, Software Documentation, HIPAA, Healthcare Information..., Project Management, Contract Negotiation, RFP, Outsourcing, Disaster Recovery, IT Outsourcing, Program Management, Business Analysis, Contract Management, Business Process..., Managed Services, Professional Services, Information Technology, Meditech, EHR, Purchasing, Visio, Healthcare, Contractual Agreements, Purchasing Processes, Purchase Contracts, IT Asset Management, Vendor Relationships, Vendor Contracts, IT Service Delivery, Software Licensing, Risk Management, Asset Managment, Vendor Managed Inventory, Third Party Vendor..., Vendor Management Skills, OEM contracts, Subcontracts Management, Change Control, Contract Renewals, Contracts Administrators, Managing Deadlines, Contract Compliance, Asset Tracking, Warranty Management, Risk Assessment, IT contract negotiation, Service Delivery, Management, Procurement
Education
Quinsigamond Community College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Worcester State University
Bachelor of Science (BS), Psychology
Verizon Business July 2002 - December 2008
Breckenridge of Missouri September 2002 - November 2003
Lafarge Construction Materials May 1998 - September 2002
Decision One November 1981 - May 1998
Decision Data 1981 - 1998
Skills
Cpr Certified
Education
Control Data Institute 1973 — 1975
Computer Terminal Technology
Ritenour High School 1965 — 1969
HS Diploma
St. Charles County Fire Academy
Firefighter 1 & 2
St. Louis Community College
Certified Emergency Medical Technician
St. Louis County Reserve Police Academy
Police Officer Standard Training
Morgan Stanley January 2009 - May 2009
Desk Top support Consuktant 2008 - 2009
Decision One June 2008 - October 2008
State St. Bank & Trust Co August 2007 - January 2008
Putnam Investments/Mercer Inc December 2005 - February 2007
T March 2005 - April 2005
Fleet/ Bank of America October 2004 - December 2004
Boston Scientific Corp February 2004 - October 2004
Boston Scientific Corp November 2002 - February 2004
Stone & Webster Engineering December 2000 - March 2001
Skills
Troubleshooting, Printers, Software Installation, Operating Systems, Blackberry, Laptops, Active Directory, VPN, XP, Desktop Support, Windows 7, Windows, Outlook, Hardware, Remedy, Microsoft Office, Documentation, Servers, Customer Service, DHCP, TCP/IP, Call Center, Lotus Notes, Deployment, System Administration, VMware, Vendor Management, Technical Support, Citrix, Microsoft Exchange, Call Centers, Software Documentation, Networking, BMC Remedy
Education
Bunker Hill Community College
Charlestown Ma. Associates Degree, Accounting
Clark University Computer Career Institute
Computer Processing Institute
New England Banking Institute
Quincy Junior College
Decision One April 1997 - Present
Skills
Linux, Troubleshooting, Unix, Integration, Cisco Technologies, Testing, TCP/IP, Windows Server, Virtualization, VMware, Servers, Active Directory, Operating Systems, Hardware, Telecommunications, Solaris, Switches, Windows, Network Administration, Firewalls, Storage, Disaster Recovery, DNS, IP, VPN, System Deployment, VMware ESX, Data Center, Software Installation, Technical Support, Storage Area Networks, Windows XP, Network Security, Computer Hardware, Cisco IOS
Education
Northern Michigan University
B.S., Mathematics
Amerlux LLC December 2014 - Present
Kiewit October 2013 - November 2014
TEKsystems April 2012 - October 2013
Insight Global November 2010 - March 2012
Pfizer (formerly Wyeth) November 2006 - July 2010
The Kemtah Group, Inc. April 2002 - November 2006
DCI November 2000 - April 2002
Decision One 1998 - 2000
Talamini Computer Services 1996 - 1998
Vanstar (formerly Computerland) 1992 - 1996
Skills
XP, Windows 7, Technical Support, Laptops, Active Directory, Troubleshooting, Servers, Windows, Outlook, Printers, Hardware, Windows XP, Software Installation, BMC Remedy, HP, Information Technology, Software Documentation, Operating Systems
Education
State University of New York Empire State College 2011 — 2016
Bachelors Degree, Information Technology, 3.41 GPA
The Plaza School of Technology 1988 — 1989
Diploma, Information Technology
Decision One August 2010 - Present
DeFalco's Home Wine & Beer Supplies April 2010 - Present
Bayer chemical plant April 2009 - Present
Adecco February 2010 - August 2011
West U Postal August 2008 - January 2009
Education
Bellaire High School
University of Houston
Bachelor of Arts, Anthropology
OnForce May 2014 - Present
Performex, LLC 2013 - Present
Pomeroy August 2009 - July 2012
CompuCom January 2006 - September 2008
Decision One August 1995 - December 2005
Unisys 1996 - 1997
Skills
Team Leadership, Business Development, Solution Selling, Strategic Planning, Marketing Strategy, Program Management, Customer Service, Managed Services, Public Speaking, Strategic Financial..., Expense Management, Key Account Management, Employee Engagement, Profit Maximization, Customer Experience, Organizational..., Change Management, Project Management, Employee Management, Management Training..., Vendor Management, Account Management, Team Building, Leadership, Management, Start-ups, Product Management, Operations Management, Customer Satisfaction, Training, P&L Management, Recruiting, Business Process..., CRM, Sales Process, Telecommunications, IT Service Management, Salesforce.com, Enterprise Software, Team Management, Data Center, Sales Management, Service Delivery, Direct Sales, IT Strategy, Sales Operations, Cloud Computing, Selling, Executive Management, Customer Retention
Education
University of La Verne
Master of Business Administration (M.B.A.)
California State Polytechnic University-Pomona
Bachelors of Science
American Airlines / US Airways February 2008 - November 2014
US Airways October 2000 - November 2014
Windsock Deli April 1994 - August 2000
Decision One May 1983 - March 1995
Scan-Tron Corporation November 1979 - May 1983
Binks Mfg. of Chicago June 1975 - July 1979
Skills
Flights, Maintenance & Repair, Airlines, Aviation, Sabre, Airports, Aircraft, IATA, Ticketing, Avionics, Aerospace, Customer Service, Troubleshooting, Call Center, Software Documentation, Visio, Lotus Notes, Outlook, Access, Customer Satisfaction
Education
Control Data Institute of Cleveland, Ohio 1976 — 1977
Certificate of Completion, Computer Technology/Computer Systems Technology, I Passed
Cuyahoga Community College 1974 — 1976
Went part time, 2 years, Business/Office Automation/Technology/Data Entry
Interval International September 2010 - Present
NCR CORP June 2005 - October 2009
First Line Solutions January 2003 - June 2005
EDS Network Assistance Center 1997 - 2002
DECISION ONE September 1996 - June 1997
Skills
Troubleshooting, Software Installation, Windows Server, Windows 7, Hardware, Windows XP, Call Centers, Active Directory, Citrix, Firewalls, Information Technology, Operating Systems, Technical Support, System Administration, Windows Vista, Outlook, Customer Satisfaction, Office 2010, Software Documentation, VMware ESX, Network Administration, Virtualization, Microsoft Certified..., Servers, Training, Service Desk, Disaster Recovery, Incident Management, Microsoft Exchange, IT Operations, VPN, Printers, Networking, VMware, DNS, Citrix Metaframe, Antivirus, Small Office Networking, HDI Certified Support..., Microsoft Office 2010, Knowledge Base
Education
Help Desk International 2011 — 2011
Support Center Analyst
The Academy of South Florida 2010 — 2010
MCITP
Penn State University 1976 — 1977
None, Undeclared Major
Unisys December 2002 - Present
Unisys 2002 - 2009
Inacom/Vanstar 1998 - 2000
DecisionOne 1990 - 1998
Decision One 1990 - 1998
DecisionOne 1990 - 1998
Skills
PMO, PMP, Integration, IT Strategy, Project Portfolio..., Program Management, Enterprise Architecture, Data Center, Business Requirements, Engagement Management, Process Improvement, Disaster Recovery, ITIL, Project Management, Business Analysis, Governance, MS Project, Outsourcing, IT Outsourcing, Resource Management, Business Process..., SharePoint, System Deployment, Solution Architecture, Visio, Software Project..., Business Process, CMMI, Pre-sales, Infrastructure, Security, Business Intelligence, IT Operations, Information Technology, Cloud Computing
Education
Project Management Institute, Baltimore, Md 2008 — 2008
PMP Certification, Project Management
Montgomery College 1976 — 1978
Electrical Engineering
Cisco November 2010 - Present
Cisco Systems September 2007 - November 2010
2005-2007 August 2005 - October 2007
Decision One August 2005 - September 2007
Sun Microsystems 2000 - August 2005
Sun Microsystems January 2000 - January 2005
CTS, Inc January 1998 - January 2000
Tocco, Corp January 1996 - January 1998
Skills
Cisco Technologies, Solaris, Operating Systems, Unix, Data Center, Linux, CCENT, High Availability, Integration, Networking, Hardware, Managed Services, CCNA, Troubleshooting
Education
New Horizons Computer training 2013 — 2013
VMWare vSphere Install, Maintain & configure.
Nashua Community College 2012 — 2013
CCNA Exploration, A
Sun Microsystems 2000 — 2005
RITOP School of Mobile Electronics
McCormick Computer Resale February 2011 - Present
Aon Benfield December 2005 - September 2009
Decision One April 2004 - November 2005
Skills
Watchguard, CompTIA A+ Certification, Microsoft Technologies, MCDST, Microsoft Server..., Cisco Networking Devices, Microsoft Office, Mitel 5000, VMware Server, VMware vCenter
Education
Brown College 2002 — 2004
Associates, Information and Technology
Sunglow and Signs Today January 2010 - August 2010
DECISION ONE January 2000 - 2009
Cox Communications January 1999 - January 2000
Metris Companies January 1995 - January 1999
Education
Langston University
BBA, Accounting
Tulsa Community College
Associate of Science, Accounting
Computer Doc Associates/Novartis September 2015 - Present
ASI System Integration, Inc. November 2014 - September 2015
Walmart eCommerce - PA February 2014 - November 2014
Key Systems April 2013 - December 2013
Decision One November 2008 - April 2013
Bank of America February 1999 - November 2002
Bankers Trust 1996 - 1998
Skills
Microsoft Office, Windows, Research, Servers, Troubleshooting, Customer Service, Data Center, Network Administration, Networking, Cisco Technologies, VMware ESX, Technical Support, HP, System Administration, Printers, Unix, Software Installation, DNS, Routing, SDLC, Solaris, Management, Laptops, Operating Systems, LAN-WAN, Computer Hardware, WAN
Education
Northampton Community College 2013 — 2014
English & Speech Communications
StormWind/CCNA 2012 — 2013
CCENT, CISCO Switching & Routing
Scientific Research Corporation September 2012 - Present
RadiateTechnologies July 2011 - September 2012
Palmetto Primary Care Physicians October 2007 - February 2010
Implementing Technologies April 2005 - October 2007
Best Buy August 2003 - January 2007
Cinnabar Enterprises April 2001 - July 2003
BlueMaggie LLC August 2002 - March 2003
Computer Plus Sales and Service November 1999 - February 2001
Decision One October 1998 - November 1999
Skills
Security, VMware, eEye Retina, McAfee ePO, Windows Server 2008 R2, Citrix Xenapp, Backup Solutions
Education
Trident Technical College 2005 — 2007
Network Systems Management
ARAMARK/CompuCom January 2014 - Present
ARAMARK/CompuCom December 2010 - January 2014
Sanofi-Aventis/CompuCom January 2007 - December 2010
HighPoint Solutions January 2005 - January 2007
Penn Ventilation January 1998 - January 2002
Pyramid Computer Services January 1997 - January 1998
Decision One January 1996 - January 1997
Computer City January 1995 - January 1996
Skills
Laptops, Printers, Outlook, Hardware, Routers, Microsoft Office, Hardware Support, ITIL, Active Directory, Troubleshooting, Citrix, XP, Desktop Support, A+ Certified, Service Desk, Windows 7, Customer Service, Computer Hardware, Customer Relations, Problem Solving, Operating Systems, Software Installation, Windows, VPN, Antivirus, Incident Management, Databases, HP, Visio, IT Service Management, HP Openview, Documentation, Lotus Notes, Technical Support, Microsoft Exchange, System Administration, Computer Repair, Access, IT Operations, Disaster Recovery, Windows XP, Software Documentation
Education
Drexel University
Diploma, Computer Repair Technology; Computer Information Systems
HEALTHSCOPE BENEFITS December 2014 - Present
Riverside Methodist Hospital December 2013 - October 2014
Vectra June 2007 - June 2010
Ohio Department of Transportation October 2006 - May 2007
TOYOTA WEST December 2004 - December 2005
DECISION ONE October 2003 - June 2004
Skills
Customer Service, Time Management, Medical Terminology, CRM, Invoicing
Education
Western Governors University
Master’s Degree, Healthcare Administration
Columbus State Community College 2012 — 2014
Associate's Degree, Health Information Management
Franklin University
Bachelor's Degree, Business Management
Columbus State Community College
Associate's Degree, Business Management
College Station ISD March 2013 - Present
College Station ISD September 2010 - Present
JMC Technologies, Inc. December 2009 - July 2010
Vertafore Inc July 2009 - December 2009
Vertafore Inc March 2007 - July 2009
Vertafore Inc September 2002 - March 2007
Decision One September 2000 - August 2002
United States Air Force August 1996 - August 2000
Skills
Computer Hardware, Windows Server, Workstations, Backup Exec, Troubleshooting, Active Directory, Windows Server 2003, XP, System Administration, Data Center, Windows 7, Computer Repair, DNS, DHCP, Technical Support, TCP/IP, Software Installation, HP, Printers, Remote Desktop, A+ Certified, Servers, Microsoft Exchange, Citrix, Hardware, Disaster Recovery, Security, SharePoint, Operating Systems, Networking, Network Administration, Network Security, Software Documentation, Group Policy, IIS
Education
Blinn College 2001 — 2007
Associates, Applied Science - Information Technology Administration
CompuCom October 2011 - Present
Decision One May 2008 - January 2009
Future 2000 Systems December 2007 - May 2008
Education
Ryerson University 2008 — 2011
B.Comm, Business and Technology Management
Centennial College 2004 — 2007
3 Yr Diploma, Computer Network Professional
Decision One November 2006 - Present
Education
Southern Methodist University
MCSE, Microsoft Certified System Engineer
SITA June 2014 - Present
McKesson Health IT October 2012 - June 2013
SunTrust Bank February 2012 - July 2012
Comcast September 2011 - January 2012
International Business Machines March 2011 - August 2011
Outcomes Health Information Solutions December 2008 - February 2011
EarthSearch Communications International February 2007 - October 2008
Prosys Information Systems October 2006 - February 2008
Agentek March 2006 - October 2006
Decision One January 2004 - March 2006
Skills
VMware, Servers, Citrix, Active Directory
Education
Bauder College 2004 — 2006
Associates, Information Technology
Ænthome October 2012 - Present
Decision One January 2013 - December 2013
Lutheran Metropolitan Ministry January 2005 - June 2010
2003 - 2004 The Salvation Army - Q.A.T September 2003 - December 2004
Skills
Windows 7, Technical Support, Help Desk Support, Software Installation, System Administration, Troubleshooting, A+ Certified, Active Directory, Computer Repair, Laptops, Computer Hardware, SQL, Routers, DHCP, Antivirus, Microsoft Office, Wireless Networking, Group Policy, VPN, Operating Systems, Management, Microsoft Exchange, Firewalls, System Deployment, Software Documentation, Microsoft Excel, CompTIA A+ Certification, Networking, LAN-WAN, Outlook, Computer Security, IT Management, Printers, Server Administration, Switches, VoIP, Administration, Computer Maintenance, Network+, TCP/IP, Database Administration, Data Center, Workstations, CompTIA, CompTIA Network+, IT Service Management, Excel, Problem Solving, Windows Vista, Microsoft Certified...
Education
Colorado Technical University 2014 — 2019
Information Technology
Western Governors University 2010 — 2014
BS-IT, IT - Software Emphasis
State Street June 2004 - December 2012
State Street June 1997 - June 2004
Decision One 1982 - 1997
Education
Dean College
Associates of Arts, Music
Decision One June 2014 - October 2014
Rite Aid March 2013 - June 2014
Non Profit Organization October 2002 - September 2011
Education
Summer Institute of Linguistics 2006 — 2006
Certificate, Administration and Management. Dallas-TX, A
Karachi University 1990 — 1994
Bachelor's Degree, Business Administration and Management, General
St. Paul
CGI July 2013 - Present
DITADogs Specializing in the production of user guides and help manuals using Darwin Information Typing Architecture
Decision One August 2012 - June 2013
CGI 1999 - 2010
Canada Post 1995 - 1997
Skills
Manuals, System Deployment, Business Analysis, Business Process, SDLC, Integration, Software Documentation, Vendor Management, Requirements Analysis, Technical Support, ITIL, Project Management, IT Strategy, IT Service Management, Service Delivery
Education
Concordia University 1983 — 1986
Bachelor of Commerce (B.Com.), Finance
CEGEP - John Abbott College
DEC, Pure and Applied Science
C&S Wholesale Grocers 2011 - Present
C&S Wholesale Grocers June 2011 - January 2012
HK Logistics May 2010 - December 2010
Office Depot March 2008 - October 2009
Decision One April 1997 - December 2001
Skills
Warehouse Operations, WMS, High Speed Sorting..., Logistics, Supply Chain Management, Supply Chain, Warehousing, Warehouse Management, Inventory Management, Operations Management, 3PL
Education
Webster University 1990 — 1992
MA, Management
Ohio University 1968 — 1972
BA, Economics
Swemco LLC (0140HA19) January 2005 - Present
Decision One 1980 - 2005
Skills
Soldering, Schematic, Troubleshooting, Reading Schematics, Operating electronic..., Microsoft Word, operating digital..., Good verbal and..., Microsoft Office, Microsoft Excel, PCB design, Testing, Electronics
Education
Devry University- Fort Washington, Pa 2010 — 2012
Bachelor of Science in Technical Management, Electronics Technology & Business Management
Temple University 1978 — 1980
Associate's degree, Electronics Engineering Technology
Montgomery County Community College 1975 — 1977
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Maintech April 2005 - Present
Decision one February 1998 - April 2005
Skills
HP Server Hardware, IBM Server Hardware, Dell PowerEdge Servers, Laptops, Laser Printers, Desktop Computers, Sun Microsystems
Education
AIU Online 2001 — 2004
Bachelor of Science (BS), Health/Health Care Administration/Management
Laguardia Community College 1995 — 1998
Associate's degree, Computer Technician
Decision One January 2014 - Present
DecisionOne May 2011 - Present
Nexicore Services August 2009 - May 2011
Skills
Active Directory, Computer Hardware, Windows XP, Windows 7, Troubleshooting, Software Installation, VMware, Hardware, Laptops, Operating Systems, Help Desk Support, Computer Repair, Windows
Education
Seneca College of Applied Arts and Technology
Computer Software Technology/Technician, 2.9
Evergreen Company, Inc April 2012 - Present
Security Vault Works Inc May 2006 - August 2010
Decision One November 2004 - June 2005
Presort Center May 2002 - July 2004
Education
DeVry University
Bachelor of Science, Technical Management; Accounting
Decision one December 1989 - Present
Skills
Microsoft Excel, Team Building, Strategic Planning, Budgets, Outlook, English, Customer Service, Event Planning, Microsoft Word, Teaching, C++, Windows, Microsoft Office, Accounting, C, HTML, Negotiation, Java, PowerPoint, Public Speaking, Social Media, Teamwork, Editing, Sales, Project Management, Research, Photoshop
Education
Peirce College 2010 — 2014
Southeast Community College 1982 — 1984
AA Electronic
Lockheed Martin October 2013 - Present
Decision One March 1997 - Present
Decision One Corp. March 1997 - October 2013
DOJ 2012 - 2013
Skills
Active Directory, Windows Server, Security, Analysis, Process Improvement, Microsoft Office, Government, Microsoft Excel, Instructor-led Training, Photoshop, Customer Service, Microsoft Word, Disaster Recovery, Program Management, Project Management, Windows 7, Troubleshooting
Education
New York Institute of Technology 1988 — 1990
Associate's degree, Computer Science
DeVry University
None, Electronics
Cox Communications 2005 - 2013
Decision One January 2003 - August 2005
Skills
Welding, Internet, Forklift Operator
Education
Tulsa Welding School-Tulsa Campus 2013 — 2013
Welding Degree, Professional Welder
Rogers High School 1991 — 1994
Decision One October 2011 - April 2013
OCENS, Satellite Communications January 2011 - July 2011
Nintendo November 2010 - January 2011
Skills
Computer Repair, Computer Hardware, Computer Maintenance, Network Administration, Computer Network..., Antivirus, Microsoft Office, Windows, Mac OS, Linux System..., Linux Server, Linux Desktop, LAN-WAN, MySQL, Technical Support, IT Hardware Support, Customer Service
Education
South Puget Sound Community College
G.E.D
South Seattle Community College
Computer Systems Networking and Telecommunications
National Oilwell Varco August 2005 - Present
Alenco Window Company 2003 - 2005
Decision One 2001 - 2002
Skills
Quality Assurance, Quality Control, Ultrasonic Testing, Magnetic Particle..., Process Auditing, NDT, Inspection, Internal Audit
Education
Blinn College 2001 — 2001
Business Administration and Management, General