The Auto Club Group
Industry: Company
DescriptionFounded: 1916 Subsidiaries: Auto Club Trust, FSB, Auto Club South Insurance Company, Auto Club Services, Inc., AAA Michigan
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The Auto Club Group Employees
Employee
Years
Job
Industry
Donna Sitler Donna Sitler's The Auto Club Group Experience August 2001 - 2004
Job Wreaths and More
Industry Design
Experience
Dialog Direct January 2015 - Present
Donna's Door Decor - 3D October 2014 - Present
American Income Life Insurance Company November 2014 - January 2015
Legacy Financial Network of Grand Rapids December 2011 - August 2012
Buffets, Inc. August 2004 - November 2011
The Auto Club Group August 2001 - 2004
Skills
Fixed Annuities, Customer Service, Term Life Insurance, Insurance, Training, Employee Benefits, Microsoft Office, Team Building
Education
Grand Rapids Community College 1998 — 2003
Criminal Justice
Belding Area High School 1995 — 1999
Diploma
Dialog Direct January 2015 - Present
Donna's Door Decor - 3D October 2014 - Present
American Income Life Insurance Company November 2014 - January 2015
Legacy Financial Network of Grand Rapids December 2011 - August 2012
Buffets, Inc. August 2004 - November 2011
The Auto Club Group August 2001 - 2004
Skills
Fixed Annuities, Customer Service, Term Life Insurance, Insurance, Training, Employee Benefits, Microsoft Office, Team Building
Education
Grand Rapids Community College 1998 — 2003
Criminal Justice
Belding Area High School 1995 — 1999
Diploma
Archie Martin Archie Martin's The Auto Club Group Experience October 2014 - Present
Job Business Consultant at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group October 2014 - Present
The Auto Club Group December 2012 - Present
Auto Club Group June 2010 - December 2012
The Auto Club Group August 2007 - June 2010
Skills
SDLC, Requirements Gathering, Visio, Requirements Analysis, DB2, Data Warehousing, Business Analysis, Disaster Recovery, Microsoft SQL Server, Enterprise Architecture, Business Intelligence, SharePoint, ETL, Systems Analysis
Education
Eastern Michigan University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
The Auto Club Group October 2014 - Present
The Auto Club Group December 2012 - Present
Auto Club Group June 2010 - December 2012
The Auto Club Group August 2007 - June 2010
Skills
SDLC, Requirements Gathering, Visio, Requirements Analysis, DB2, Data Warehousing, Business Analysis, Disaster Recovery, Microsoft SQL Server, Enterprise Architecture, Business Intelligence, SharePoint, ETL, Systems Analysis
Education
Eastern Michigan University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Marlekka Jones Marlekka Jones's The Auto Club Group Experience October 2013 - Present
Job Licensed Insurance Agent
Industry Insurance
Experience
The Auto Club Group October 2013 - Present
Hilton Garden Inn January 2008 - January 2011
Embassy Suites July 2007 - January 2008
Popeyes Louisiana Kitchen September 2006 - July 2007
Buffalo Wild Wings April 2005 - June 2006
Circuit City June 2003 - April 2005
McDonald's August 1998 - August 2002
Skills
Restaurants, Hotel Management, Food & Beverage, Hospitality, Microsoft Excel, Microsoft Word, Human Resources, Leadership, Payroll, Customer Satisfaction, Process Scheduler, Management, Hospitality Industry, Sales, Hospitality Management, Training, Microsoft Office
Education
Eastern Michigan University
Hotel and Restaurant Management
The Auto Club Group October 2013 - Present
Hilton Garden Inn January 2008 - January 2011
Embassy Suites July 2007 - January 2008
Popeyes Louisiana Kitchen September 2006 - July 2007
Buffalo Wild Wings April 2005 - June 2006
Circuit City June 2003 - April 2005
McDonald's August 1998 - August 2002
Skills
Restaurants, Hotel Management, Food & Beverage, Hospitality, Microsoft Excel, Microsoft Word, Human Resources, Leadership, Payroll, Customer Satisfaction, Process Scheduler, Management, Hospitality Industry, Sales, Hospitality Management, Training, Microsoft Office
Education
Eastern Michigan University
Hotel and Restaurant Management
Corinne Davey Corinne Davey's The Auto Club Group Experience September 2004 - October 2011
Job Student Compliance Coordinator at Detroit 90/90
Industry
Experience
Detroit 90/90 October 2011 - Present
The Auto Club Group September 2004 - October 2011
New Horizons Computer Learning Centers July 1997 - December 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Employee Training, Administrative Work, Supervisory Experience, Organization, Highly detail oriented, Notary Public, Life & Health Insurance..., Property & Casualty...
Education
Schoolcraft College 2003 — 2003
Business Administration
Henry Ford Community College 1998 — 2002
Liberal Arts
Crestwood High School
High School Diploma
Detroit 90/90 October 2011 - Present
The Auto Club Group September 2004 - October 2011
New Horizons Computer Learning Centers July 1997 - December 2003
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Employee Training, Administrative Work, Supervisory Experience, Organization, Highly detail oriented, Notary Public, Life & Health Insurance..., Property & Casualty...
Education
Schoolcraft College 2003 — 2003
Business Administration
Henry Ford Community College 1998 — 2002
Liberal Arts
Crestwood High School
High School Diploma
Phil Malcolm Phil Malcolm's The Auto Club Group Experience October 2011 - Present
Job Vice President of Marketing at AAA Auto Club Group
Industry Automotive
Experience
The Auto Club Group October 2011 - Present
AAA Auto Club South August 2007 - September 2011
Wal-Mart Stores, Inc. January 2003 - July 2007
Sam's Club November 2001 - December 2002
Walt Disney World 1998 - 2001
Skills
Integrated Marketing, Brand Management, Marketing, Segmentation, Customer Insight, Market Planning, Creative Direction, Strategic Planning, Business Strategy, Direct Mail, Sales, Retail, Enterprise Software, Analysis, Strategic Thinking, Project Planning, Financial Services, Marketing Communications, Marketing Strategy, Direct Marketing, Strategy, Database Marketing, Advertising, Analytics, Leadership, Loyalty Programs, Market Research, Loyalty Marketing, Product Marketing, Social Media Marketing, Entertainment, Retail Marketing, Forecasting, Budgets, Competitive Analysis, Marketing Management
Education
Florida Agricultural and Mechanical University 1985 — 1990
BS and MBA
The Auto Club Group October 2011 - Present
AAA Auto Club South August 2007 - September 2011
Wal-Mart Stores, Inc. January 2003 - July 2007
Sam's Club November 2001 - December 2002
Walt Disney World 1998 - 2001
Skills
Integrated Marketing, Brand Management, Marketing, Segmentation, Customer Insight, Market Planning, Creative Direction, Strategic Planning, Business Strategy, Direct Mail, Sales, Retail, Enterprise Software, Analysis, Strategic Thinking, Project Planning, Financial Services, Marketing Communications, Marketing Strategy, Direct Marketing, Strategy, Database Marketing, Advertising, Analytics, Leadership, Loyalty Programs, Market Research, Loyalty Marketing, Product Marketing, Social Media Marketing, Entertainment, Retail Marketing, Forecasting, Budgets, Competitive Analysis, Marketing Management
Education
Florida Agricultural and Mechanical University 1985 — 1990
BS and MBA
Xavier Santiago Xavier Santiago's The Auto Club Group Experience August 2011 - August 2012
Job Business Consultant at Central Payment
Industry Staffing and Recruiting
Experience
Central Payment June 2015 - Present
Booking.com February 2013 - September 2015
McFadden's Restaurant and Saloon August 2013 - February 2015
DK Security, Inc. January 2013 - April 2014
Northwestern Mutual August 2012 - May 2013
The Auto Club Group August 2011 - August 2012
Manpower June 2009 - November 2011
AutoZone February 2008 - September 2009
Grand Rapids Community College September 2008 - July 2009
Skills
Property & Casualty..., Bilingual, Administrative..., Acting, Bookkeeping, Workers Compensation, Management, New Business Development, Small Business, Volunteer Management, Marketing Communications, Customer Service, Problem Solving, Data Analysis, Fitness, Film Production, Insurance, Commercial Insurance, Claim, Internet, Spanish, Microsoft Office, Sales, Leadership, Professional Services, Software Documentation, Training, Finance, Public Speaking, Recruiting, Team Building, Coaching, Time Management, Employee Benefits, Marketing, Microsoft Excel, Social Media, Strategic Planning, Account Management, Customer Satisfaction
Education
Grand Rapids Community College 2008 — 2013
Associate's Degree, Business Admistration
Central Payment June 2015 - Present
Booking.com February 2013 - September 2015
McFadden's Restaurant and Saloon August 2013 - February 2015
DK Security, Inc. January 2013 - April 2014
Northwestern Mutual August 2012 - May 2013
The Auto Club Group August 2011 - August 2012
Manpower June 2009 - November 2011
AutoZone February 2008 - September 2009
Grand Rapids Community College September 2008 - July 2009
Skills
Property & Casualty..., Bilingual, Administrative..., Acting, Bookkeeping, Workers Compensation, Management, New Business Development, Small Business, Volunteer Management, Marketing Communications, Customer Service, Problem Solving, Data Analysis, Fitness, Film Production, Insurance, Commercial Insurance, Claim, Internet, Spanish, Microsoft Office, Sales, Leadership, Professional Services, Software Documentation, Training, Finance, Public Speaking, Recruiting, Team Building, Coaching, Time Management, Employee Benefits, Marketing, Microsoft Excel, Social Media, Strategic Planning, Account Management, Customer Satisfaction
Education
Grand Rapids Community College 2008 — 2013
Associate's Degree, Business Admistration
Jillian Parran Jillian Parran's The Auto Club Group Experience December 2014 - Present
Job Attended Eastern Michigan University
Industry Accounting
Experience
The Auto Club Group December 2014 - Present
Corporate Travel Service August 2012 - December 2014
Skills
Microsoft Excel, Microsoft Word, Outlook, Strategic Planning, Accounting, Time Management, Teamwork, Training
Education
Eastern Michigan University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Schoolcraft College 2009 — 2012
The Auto Club Group December 2014 - Present
Corporate Travel Service August 2012 - December 2014
Skills
Microsoft Excel, Microsoft Word, Outlook, Strategic Planning, Accounting, Time Management, Teamwork, Training
Education
Eastern Michigan University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Schoolcraft College 2009 — 2012
Beth Terburgh's The Auto Club Group Experience March 2006 - January 2013
Job Front Desk Associate at Ramada Plaza Grand Rapids
Industry Insurance
Experience
Ramada Plaza Grand Rapids August 2014 - Present
Lamborne Agency April 2014 - August 2014
Guardsman January 2014 - April 2014
i3 Business Solutions, LLC May 2013 - September 2013
The Auto Club Group March 2006 - January 2013
Skills
Customer Service, Phone Etiquette, Microsoft Office, Adobe photoshop, Computers, Strategy, Dispatching, Road Service, Program Management, Customer Satisfaction, Microsoft Word, Microsoft Excel, Telephone Skills, Customer Experience
Education
Grand Rapids Community College 2002 — 2003
20 credit hours, With an emphasis on marketing and business administration.
Ionia High School 1999 — 2002
Ramada Plaza Grand Rapids August 2014 - Present
Lamborne Agency April 2014 - August 2014
Guardsman January 2014 - April 2014
i3 Business Solutions, LLC May 2013 - September 2013
The Auto Club Group March 2006 - January 2013
Skills
Customer Service, Phone Etiquette, Microsoft Office, Adobe photoshop, Computers, Strategy, Dispatching, Road Service, Program Management, Customer Satisfaction, Microsoft Word, Microsoft Excel, Telephone Skills, Customer Experience
Education
Grand Rapids Community College 2002 — 2003
20 credit hours, With an emphasis on marketing and business administration.
Ionia High School 1999 — 2002
Robert Conley's The Auto Club Group Experience November 2008 - June 2013
Job Insurance Advisor at Finns JM&J Insurance Agency
Industry Insurance
Experience
Finns JM&J Insurance Agency July 2013 - Present
The Auto Club Group November 2008 - June 2013
Pine Lake Country Club March 2005 - December 2006
Skills
Property, Insurance, Commercial Insurance, Workers Compensation, Liability, Health Insurance, Professional Liability, Umbrella Insurance, Life Insurance, Employee Benefits, Term Life Insurance, Casualty, Whole Life, Legal Liability, Commercial Lines, General Insurance, Homeowners, Inland Marine, Property & Casualty..., Renters, Licensed Property, Property, Fixed Annuities, Liability Analysis, Universal Life, Underwriting, Disability Insurance, Long Term Care Insurance, Long-term Care, D&O, Casualty Insurance
Education
Northwood University 1992 — 1994
Bachelor of Education (BEd), Physical Education Teaching and Coaching
Eastern Michigan University
Bachelor's degree, Education
Finns JM&J Insurance Agency July 2013 - Present
The Auto Club Group November 2008 - June 2013
Pine Lake Country Club March 2005 - December 2006
Skills
Property, Insurance, Commercial Insurance, Workers Compensation, Liability, Health Insurance, Professional Liability, Umbrella Insurance, Life Insurance, Employee Benefits, Term Life Insurance, Casualty, Whole Life, Legal Liability, Commercial Lines, General Insurance, Homeowners, Inland Marine, Property & Casualty..., Renters, Licensed Property, Property, Fixed Annuities, Liability Analysis, Universal Life, Underwriting, Disability Insurance, Long Term Care Insurance, Long-term Care, D&O, Casualty Insurance
Education
Northwood University 1992 — 1994
Bachelor of Education (BEd), Physical Education Teaching and Coaching
Eastern Michigan University
Bachelor's degree, Education
Shelli Daniels Shelli Daniels's The Auto Club Group Experience 2001 - 2006
Job Digital Solutions Coordinator at Cengage Learning
Industry Consumer Goods
Experience
Cengage Learning August 2013 - Present
Self-employed April 2011 - August 2013
Verizon Wireless 2008 - 2011
Technicolor 2007 - 2008
The Auto Club Group 2001 - 2006
Ticketmaster 1998 - 1999
Skills
Customer Service, Inventory Management, Team Leadership, Process Improvement, Microsoft Office, Call Center, Troubleshooting, Microsoft Excel, Outlook, Telecommunications, Team Building, Call Centers, Leadership, Customer Satisfaction, Sales, Management
Education
Henry Ford Community College 1997 — 2010
Associate's degree, Business Administration and Management, General
Renaissance High School 1994 — 1997
Renaissance High School 1994 — 1997
Cengage Learning August 2013 - Present
Self-employed April 2011 - August 2013
Verizon Wireless 2008 - 2011
Technicolor 2007 - 2008
The Auto Club Group 2001 - 2006
Ticketmaster 1998 - 1999
Skills
Customer Service, Inventory Management, Team Leadership, Process Improvement, Microsoft Office, Call Center, Troubleshooting, Microsoft Excel, Outlook, Telecommunications, Team Building, Call Centers, Leadership, Customer Satisfaction, Sales, Management
Education
Henry Ford Community College 1997 — 2010
Associate's degree, Business Administration and Management, General
Renaissance High School 1994 — 1997
Renaissance High School 1994 — 1997
Grant Stahulak's The Auto Club Group Experience June 2015 - August 2015
Job Game Operations Intern at Iowa State University Athletics Department
Industry Hospitality
Experience
Iowa State University January 2013 - Present
The Auto Club Group June 2015 - August 2015
PUBLIC Hotels May 2014 - August 2014
PUBLIC Hotels May 2013 - August 2013
Townhouse Cafe July 2010 - August 2013
Skills
Hospitality, Sports, Human Resources, Sports Marketing, Athletics, Hotels, Recruiting, Event Planning, Hiring, Teamwork, Hospitality Industry, Microsoft Word, Microsoft Excel, Food, Football, Golf, Sports Management, Outlook, PowerPoint, Microsoft Office, Event Management, Time Management, Hospitality Management, Management, Sales
Education
Iowa State University 2012 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management, Event Management
Elgin Community College 2011 — 2012
Hospitality Administration/Management
Iowa State University January 2013 - Present
The Auto Club Group June 2015 - August 2015
PUBLIC Hotels May 2014 - August 2014
PUBLIC Hotels May 2013 - August 2013
Townhouse Cafe July 2010 - August 2013
Skills
Hospitality, Sports, Human Resources, Sports Marketing, Athletics, Hotels, Recruiting, Event Planning, Hiring, Teamwork, Hospitality Industry, Microsoft Word, Microsoft Excel, Food, Football, Golf, Sports Management, Outlook, PowerPoint, Microsoft Office, Event Management, Time Management, Hospitality Management, Management, Sales
Education
Iowa State University 2012 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management, Event Management
Elgin Community College 2011 — 2012
Hospitality Administration/Management
James Pidcock James Pidcock's The Auto Club Group Experience January 2012 - Present
Job
Industry Computer Software
Experience
The Auto Club Group January 2012 - Present
Skills
HTML, PowerPoint, Java, SQL, JavaScript, CSS, Programming, Web Design
Education
Eastern Michigan University 2007 — 2013
Bachelor of Business Administration (BBA), Computer and Information Sciences, General
Henry Ford Community College 2006 — 2007
The Auto Club Group January 2012 - Present
Skills
HTML, PowerPoint, Java, SQL, JavaScript, CSS, Programming, Web Design
Education
Eastern Michigan University 2007 — 2013
Bachelor of Business Administration (BBA), Computer and Information Sciences, General
Henry Ford Community College 2006 — 2007
Samarhia Giffel's The Auto Club Group Experience March 2012 - Present
Job Operations Manager at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group March 2012 - Present
The Auto Club Group - AAA November 2007 - March 2012
Skills
Call Center, Customer Satisfaction, Business Intelligence, Customer Service, Operations Management, Team Leadership, Team Building, Process Improvement, Call Centers, Management, Performance Management, Insurance, Customer Experience, Customer Retention, Leadership, Training, Vendor Management, Program Management
Education
Grand Valley State University 1998 — 2002
Health/Bio Medical Science
The Auto Club Group March 2012 - Present
The Auto Club Group - AAA November 2007 - March 2012
Skills
Call Center, Customer Satisfaction, Business Intelligence, Customer Service, Operations Management, Team Leadership, Team Building, Process Improvement, Call Centers, Management, Performance Management, Insurance, Customer Experience, Customer Retention, Leadership, Training, Vendor Management, Program Management
Education
Grand Valley State University 1998 — 2002
Health/Bio Medical Science
Basir Bey Amin's The Auto Club Group Experience August 2005 - December 2007
Job President & CEO: Financial Security Consultant @ BBA Insurance Brokers, Inc.
Industry Financial Services
Experience
BBA Brokers, Inc. June 2006 - Present
State Farm April 2012 - November 2013
Aon Hewitt August 2010 - July 2011
AccuQuote January 2009 - January 2010
COUNTRY Financial October 2007 - January 2010
The Auto Club Group August 2005 - December 2007
Rent-A-Center August 2002 - August 2005
Skills
Loans, Retirement Planning, Strategic Financial..., Real Estate, Leadership, Investments, Health Insurance, Wealth Management, Mutual Funds, Customer Service, Disability Insurance, Financial Services, Insurance, Finance, Fixed Annuities, Retirement, Personal Finance, Small Business, Securities, Management, Accounting, Sales, Financial Analysis, Medicare, Long Term Care Insurance, Tax, Business, Mergers & Acquisitions, Financial Risk, Asset Management, Workers Compensation, Underwriting, Portfolio Management, IRAs, Mortgage Lending, Property & Casualty..., Risk Management, Credit, Life Insurance, Access, Banking, Employee Benefits, Financial Planning, Marketing, Long-term Care, Team Building, Strategic Planning
Education
Avonworth H.S.
Diploma
Hampton University
Associate of Science (A.S.)
Western Governors University
Bachelor of Science (B.Sc.)
BBA Brokers, Inc. June 2006 - Present
State Farm April 2012 - November 2013
Aon Hewitt August 2010 - July 2011
AccuQuote January 2009 - January 2010
COUNTRY Financial October 2007 - January 2010
The Auto Club Group August 2005 - December 2007
Rent-A-Center August 2002 - August 2005
Skills
Loans, Retirement Planning, Strategic Financial..., Real Estate, Leadership, Investments, Health Insurance, Wealth Management, Mutual Funds, Customer Service, Disability Insurance, Financial Services, Insurance, Finance, Fixed Annuities, Retirement, Personal Finance, Small Business, Securities, Management, Accounting, Sales, Financial Analysis, Medicare, Long Term Care Insurance, Tax, Business, Mergers & Acquisitions, Financial Risk, Asset Management, Workers Compensation, Underwriting, Portfolio Management, IRAs, Mortgage Lending, Property & Casualty..., Risk Management, Credit, Life Insurance, Access, Banking, Employee Benefits, Financial Planning, Marketing, Long-term Care, Team Building, Strategic Planning
Education
Avonworth H.S.
Diploma
Hampton University
Associate of Science (A.S.)
Western Governors University
Bachelor of Science (B.Sc.)
Phillip Race Phillip Race's The Auto Club Group Experience September 2013 - Present
Job Supervisor at The Auto Club Group
Industry Automotive
Experience
The Auto Club Group September 2013 - Present
JX Enterprises November 2010 - March 2013
ACDelco Division of General Motors Co. After Sales May 2005 - September 2009
General Motors May 2001 - April 2005
General Motors January 1999 - April 2001
General Motors July 1995 - December 1998
General Motors July 1986 - June 1995
Skills
Automotive, Customer Service, Account Management, Sales Management, Sales, B2B, Vehicles, Leadership, Sales Operations, Cold Calling, Business Development, Customer Satisfaction, Team Building, Continuous Improvement, Strategic Planning, Operations Management, Process Improvement, New Business Development, Customer Retention, Budgets, Sales Process, Logistics, Forecasting, Automotive Aftermarket, Auto Parts, Automotive Parts, Parts, Pricing, Inventory Management, Purchasing
Education
Ferris State University
Bachelors, Automotive Management
Grand Rapids Community College
Automotive Service Technology, Assocates
The Auto Club Group September 2013 - Present
JX Enterprises November 2010 - March 2013
ACDelco Division of General Motors Co. After Sales May 2005 - September 2009
General Motors May 2001 - April 2005
General Motors January 1999 - April 2001
General Motors July 1995 - December 1998
General Motors July 1986 - June 1995
Skills
Automotive, Customer Service, Account Management, Sales Management, Sales, B2B, Vehicles, Leadership, Sales Operations, Cold Calling, Business Development, Customer Satisfaction, Team Building, Continuous Improvement, Strategic Planning, Operations Management, Process Improvement, New Business Development, Customer Retention, Budgets, Sales Process, Logistics, Forecasting, Automotive Aftermarket, Auto Parts, Automotive Parts, Parts, Pricing, Inventory Management, Purchasing
Education
Ferris State University
Bachelors, Automotive Management
Grand Rapids Community College
Automotive Service Technology, Assocates
Jasper Grimes Jasper Grimes's The Auto Club Group Experience May 2013 - August 2013
Job Entrepreneur
Industry Health, Wellness and Fitness
Experience
Best Buy November 2012 - September 2013
The Auto Club Group May 2013 - August 2013
Eastern Michigan University May 2012 - December 2012
Fitchburg Bike Shop January 2008 - June 2009
Skills
Mastery of teamwork and..., Ability to execute..., Fine-tuned focus and..., Ability to receive..., Sales, Training, Customer Service, Manufacturing, Filing, Facebook, Employee Benefits, Event Planning, Social Media, Social Networking, Time Management, PowerPoint
Education
Eastern Michigan University 2010 — 2013
Bachelor Of Science, Communication
Fort Scott Community College 2009 — 2010
Associates Degree, General Studies
Best Buy November 2012 - September 2013
The Auto Club Group May 2013 - August 2013
Eastern Michigan University May 2012 - December 2012
Fitchburg Bike Shop January 2008 - June 2009
Skills
Mastery of teamwork and..., Ability to execute..., Fine-tuned focus and..., Ability to receive..., Sales, Training, Customer Service, Manufacturing, Filing, Facebook, Employee Benefits, Event Planning, Social Media, Social Networking, Time Management, PowerPoint
Education
Eastern Michigan University 2010 — 2013
Bachelor Of Science, Communication
Fort Scott Community College 2009 — 2010
Associates Degree, General Studies
Nicholas Hersey's The Auto Club Group Experience April 2010 - August 2010
Job Associate Mortgage Banker at Quicken Loans
Industry Financial Services
Experience
Quicken Loans February 2015 - Present
Professional Educators Service Group April 2014 - February 2015
St. Joseph Mercy Hospital, Ann Arbor July 2013 - September 2014
St. Joseph Mercy Hospital Ann Arbor November 2011 - July 2013
The Auto Club Group April 2010 - August 2010
WEMU Radio September 2009 - May 2010
Skills
Editing, Public Speaking, Leadership Development, Teaching, Broadcast, Event Planning, Film, Literature, Debate, Theatre, Social Networking, Facebook, Communication, Networking, Customer Service, Customer Satisfaction, Fundraising, Philanthropy, Research, Writing, Microsoft Office, Social Media, Electronic Media, Radio Broadcasting, Drama, English language skills, Teaching Writing, Teaching Reading, PowerPoint, Higher Education, Healthcare, OS X, Recruiting
Education
Eastern Michigan University 2010 — 2013
Post Baccalaureate Teaching Certificate, Language Literature and Writing/Communication and Theatre Arts
Eastern Michigan University 2008 — 2010
Bachelor of Arts (B.A.), Electronic Media and Film Studies
Detroit Catholic Central
Detroit Catholic Central
Quicken Loans February 2015 - Present
Professional Educators Service Group April 2014 - February 2015
St. Joseph Mercy Hospital, Ann Arbor July 2013 - September 2014
St. Joseph Mercy Hospital Ann Arbor November 2011 - July 2013
The Auto Club Group April 2010 - August 2010
WEMU Radio September 2009 - May 2010
Skills
Editing, Public Speaking, Leadership Development, Teaching, Broadcast, Event Planning, Film, Literature, Debate, Theatre, Social Networking, Facebook, Communication, Networking, Customer Service, Customer Satisfaction, Fundraising, Philanthropy, Research, Writing, Microsoft Office, Social Media, Electronic Media, Radio Broadcasting, Drama, English language skills, Teaching Writing, Teaching Reading, PowerPoint, Higher Education, Healthcare, OS X, Recruiting
Education
Eastern Michigan University 2010 — 2013
Post Baccalaureate Teaching Certificate, Language Literature and Writing/Communication and Theatre Arts
Eastern Michigan University 2008 — 2010
Bachelor of Arts (B.A.), Electronic Media and Film Studies
Detroit Catholic Central
Detroit Catholic Central
Michael VanderHart Michael VanderHart's The Auto Club Group Experience 2007 - 2010
Job Jr. Network Administrator at NBHX Trim
Industry Information Technology and Services
Experience
NBHX Trim December 2013 - Present
Haworth April 2013 - December 2013
Haworth May 2012 - April 2013
Staples April 2012 - May 2012
Task Technologies October 2010 - September 2011
REDfrog Technologies 2010 - 2011
The Auto Club Group 2007 - 2010
Lowell Area Schools 2006 - 2007
Skills
Active Directory, Troubleshooting, Computer Hardware, Windows Server, VPN, Service Desk, Windows 7, Help Desk Support, BMC Remedy, SharePoint, Cisco Call Manager, Computer Network..., Windows XP, Networking, ITIL, Blackberry, XP, Windows 10, ESXi, VMware ESX, Linux Server, Linux, Linux Desktop, VoIP, VoIP protocols SIP, pfSense, LogMeIn, Citrix, Microsoft Office, Microsoft Technologies, bluescape, Mac OS, iOS, Microsoft Exchange
Education
Grand Rapids Community College 2007 — 2010
Network Adminstration
Lowell High School 2003 — 2007
NBHX Trim December 2013 - Present
Haworth April 2013 - December 2013
Haworth May 2012 - April 2013
Staples April 2012 - May 2012
Task Technologies October 2010 - September 2011
REDfrog Technologies 2010 - 2011
The Auto Club Group 2007 - 2010
Lowell Area Schools 2006 - 2007
Skills
Active Directory, Troubleshooting, Computer Hardware, Windows Server, VPN, Service Desk, Windows 7, Help Desk Support, BMC Remedy, SharePoint, Cisco Call Manager, Computer Network..., Windows XP, Networking, ITIL, Blackberry, XP, Windows 10, ESXi, VMware ESX, Linux Server, Linux, Linux Desktop, VoIP, VoIP protocols SIP, pfSense, LogMeIn, Citrix, Microsoft Office, Microsoft Technologies, bluescape, Mac OS, iOS, Microsoft Exchange
Education
Grand Rapids Community College 2007 — 2010
Network Adminstration
Lowell High School 2003 — 2007
Laura Beals Laura Beals's The Auto Club Group Experience October 1987 - July 1996
Job Classroom Instructional Aide/Paraprofessional at Allen Park Public Schools
Industry Education Management
Experience
Allen Park Public Schools May 2007 - Present
Oakwood Hospital January 1997 - April 2000
The Auto Club Group October 1987 - July 1996
Skills
Customer Service, Clerical Work, Sales, Special Education, Medical Terminology, Cashiers, Classroom, Teamwork, Community Outreach
Education
Eastern Michigan University 1992 — 1994
Business courses, Business Administration and Management, General
Henry Ford Community College 1988 — 1991
Associate's degree, Business Administration and Management, General
Allen Park Public Schools May 2007 - Present
Oakwood Hospital January 1997 - April 2000
The Auto Club Group October 1987 - July 1996
Skills
Customer Service, Clerical Work, Sales, Special Education, Medical Terminology, Cashiers, Classroom, Teamwork, Community Outreach
Education
Eastern Michigan University 1992 — 1994
Business courses, Business Administration and Management, General
Henry Ford Community College 1988 — 1991
Associate's degree, Business Administration and Management, General
Victoria Richardson, CPA, CGMA, MST Victoria Richardson, CPA, CGMA, MST's The Auto Club Group Experience 2003 - 2004
Job Director of Accounting at UnitedHealthcare
Industry Insurance
Experience
UnitedHealthcare 2008 - Present
Freddie Mac 2007 - 2008
Ernst & Young 2004 - 2007
The Auto Club Group 2003 - 2004
PricewaterhouseCoopers 2000 - 2003
Skills
Business Process..., Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Financial Reporting, Financial Accounting, Financial Statement..., Financial Risk, Account Reconciliation, Strategic Planning, Business Process..., Regulatory Filings, Budgets, GAAP, General Ledger, Risk Management, Financial Audits, Accounting, Managerial Finance, Financial Analysis, Financial Statements, Finance, Forecasting, Enterprise Risk..., Corporate Finance, Business Process, Risk Assessment, SEC filings, SAP, Cash Flow, Sarbanes-Oxley, US GAAP, SOX 404, Corporate Tax, CPA, Variance Analysis, Leadership, Process Improvement, Management, Analysis, Big 4, External Audit
Education
Eastern Michigan University
Walsh College
Taxation
Wayne State University
BBA, Accounting
UnitedHealthcare 2008 - Present
Freddie Mac 2007 - 2008
Ernst & Young 2004 - 2007
The Auto Club Group 2003 - 2004
PricewaterhouseCoopers 2000 - 2003
Skills
Business Process..., Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Financial Reporting, Financial Accounting, Financial Statement..., Financial Risk, Account Reconciliation, Strategic Planning, Business Process..., Regulatory Filings, Budgets, GAAP, General Ledger, Risk Management, Financial Audits, Accounting, Managerial Finance, Financial Analysis, Financial Statements, Finance, Forecasting, Enterprise Risk..., Corporate Finance, Business Process, Risk Assessment, SEC filings, SAP, Cash Flow, Sarbanes-Oxley, US GAAP, SOX 404, Corporate Tax, CPA, Variance Analysis, Leadership, Process Improvement, Management, Analysis, Big 4, External Audit
Education
Eastern Michigan University
Walsh College
Taxation
Wayne State University
BBA, Accounting
Roslyn K. Marcy, CBIS's The Auto Club Group Experience November 2002 - Present
Job Claim Specialist at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group November 2002 - Present
Skills
Property & Casualty..., Liability, General Insurance, Commercial Insurance, Claims Management, Legal Liability, Underwriting, Subrogation, Umbrella Insurance, Commercial Lines, Health Insurance
Education
Wayne State University 2011 — 2016
Master of Arts (MA), Vocational Rehabilitation Counseling/Counselor
Eastern Michigan University 1975 — 1980
Bachelor of Science (BS), Sociology
The Auto Club Group November 2002 - Present
Skills
Property & Casualty..., Liability, General Insurance, Commercial Insurance, Claims Management, Legal Liability, Underwriting, Subrogation, Umbrella Insurance, Commercial Lines, Health Insurance
Education
Wayne State University 2011 — 2016
Master of Arts (MA), Vocational Rehabilitation Counseling/Counselor
Eastern Michigan University 1975 — 1980
Bachelor of Science (BS), Sociology
Joshua Lieske Joshua Lieske's The Auto Club Group Experience March 2015 - Present
Job Quality Assurance Specialist at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group March 2015 - Present
The Auto Club Group October 2010 - March 2015
Steelcase January 2004 - July 2008
Skills
Organization, Customer Service, Photoshop, Social Networking, Microsoft Office, Microsoft Word, Reading Comprehension, Acting, Money Management, Computers, Data Entry, Telephone Skills, Team Leadership, Management, Art, Microsoft Excel, Business Process, Internet, Inventory Control, Sales, Drawing, Product Design, Typing, Outlook, Membership Relations, Billing Systems, Records Retention..., Account Management, Strategic Planning
Education
Grand Rapids Community College 2009 — 2010
Associate's degree, Business/Commerce, General
Caledonia High School 1993 — 1997
High school diploma, Art/Art Studies, General
The Auto Club Group March 2015 - Present
The Auto Club Group October 2010 - March 2015
Steelcase January 2004 - July 2008
Skills
Organization, Customer Service, Photoshop, Social Networking, Microsoft Office, Microsoft Word, Reading Comprehension, Acting, Money Management, Computers, Data Entry, Telephone Skills, Team Leadership, Management, Art, Microsoft Excel, Business Process, Internet, Inventory Control, Sales, Drawing, Product Design, Typing, Outlook, Membership Relations, Billing Systems, Records Retention..., Account Management, Strategic Planning
Education
Grand Rapids Community College 2009 — 2010
Associate's degree, Business/Commerce, General
Caledonia High School 1993 — 1997
High school diploma, Art/Art Studies, General
Jessica Jeter Jessica Jeter's The Auto Club Group Experience April 2013 - January 2015
Job Vacation Travel Advisor at Travelink, American Express Travel
Industry Hospitality
Experience
Travelink, American Express Travel January 2015 - Present
The Auto Club Group April 2013 - January 2015
Embassy Suites April 2012 - September 2012
White Lodging Services November 2010 - May 2012
White Lodging Services October 2008 - October 2010
Crystal Mountain Resort & Spa May 2008 - September 2008
Home and Building Association of Greater Grand Rapids August 2007 - January 2008
Courtyard by Marriott Dearborn June 2006 - September 2006
Skills
Hotels, Hospitality, Hospitality Management, Customer Service, Conferences, Catering, Property Management..., Hospitality Industry, Meeting Planning, Weddings, Food & Beverage
Education
Grand Valley State University 2003 — 2008
B.S., Hospitality and Tourism Management
Stevenson High School 1999 — 2003
Travelink, American Express Travel January 2015 - Present
The Auto Club Group April 2013 - January 2015
Embassy Suites April 2012 - September 2012
White Lodging Services November 2010 - May 2012
White Lodging Services October 2008 - October 2010
Crystal Mountain Resort & Spa May 2008 - September 2008
Home and Building Association of Greater Grand Rapids August 2007 - January 2008
Courtyard by Marriott Dearborn June 2006 - September 2006
Skills
Hotels, Hospitality, Hospitality Management, Customer Service, Conferences, Catering, Property Management..., Hospitality Industry, Meeting Planning, Weddings, Food & Beverage
Education
Grand Valley State University 2003 — 2008
B.S., Hospitality and Tourism Management
Stevenson High School 1999 — 2003
Connie Kavalauskas Connie Kavalauskas's The Auto Club Group Experience February 2012 - Present
Job Member Representative II at The Auto Club Group
Industry Leisure, Travel & Tourism
Experience
The Auto Club Group February 2012 - Present
AAA Wisconsin October 2010 - October 2011
American Family Insurance March 2007 - October 2010
David Insurance Agency October 1997 - March 2007
Skills
Sales, Customer Service, Property & Casualty..., Banking, Data Entry, Customer Satisfaction, Hotel Reservations, Car Rental
Education
Gateway Technical College 1987 — 1989
Associates Degree, Travel Agent
Tremper High School 1984 — 1986
General, general
The Auto Club Group February 2012 - Present
AAA Wisconsin October 2010 - October 2011
American Family Insurance March 2007 - October 2010
David Insurance Agency October 1997 - March 2007
Skills
Sales, Customer Service, Property & Casualty..., Banking, Data Entry, Customer Satisfaction, Hotel Reservations, Car Rental
Education
Gateway Technical College 1987 — 1989
Associates Degree, Travel Agent
Tremper High School 1984 — 1986
General, general
Adrian Casaula Adrian Casaula's The Auto Club Group Experience January 2010 - Present
Job Network Training & Safety Supervisor at AAA Auto Club Group
Industry Automotive
Experience
The Auto Club Group January 2010 - Present
AAA Auto Club South August 2009 - December 2010
Skills
TRAA Level 1..., Automotive Painting &..., Automotive..., Advance Driving..., FAA Licensed Pilot, Airlines, Training, Aviation, Military, Customer Satisfaction, Customer Service, Team Building, Operations Management, Process Improvement, Coaching, Leadership, Call Centers, Strategic Planning, Risk Assessment
Education
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Safety, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Management, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 1998 — 2002
Bachelor of Science in Professional Aeronautics, Aviation/Aerospace Safety, 3.7 GPA
The Auto Club Group January 2010 - Present
AAA Auto Club South August 2009 - December 2010
Skills
TRAA Level 1..., Automotive Painting &..., Automotive..., Advance Driving..., FAA Licensed Pilot, Airlines, Training, Aviation, Military, Customer Satisfaction, Customer Service, Team Building, Operations Management, Process Improvement, Coaching, Leadership, Call Centers, Strategic Planning, Risk Assessment
Education
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Safety, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 2006 — 2009
MAS, Aviation Management, 4.0 Summa Cum Laude
Embry-Riddle Aeronautical University-Worldwide 1998 — 2002
Bachelor of Science in Professional Aeronautics, Aviation/Aerospace Safety, 3.7 GPA
Joestilles Brooks Joestilles Brooks's The Auto Club Group Experience August 2012 - Present
Job Insurance Agent at AAA
Industry Insurance
Experience
Hunter's Initiative LLC February 2015 - Present
The Auto Club Group August 2012 - Present
Insight Teleservices 2007 - 2008
Skills
Licensed Property &..., Property & Casualty..., Customer Service, Microsoft Office, Microsoft Word, Call Centers, Microsoft Excel, Microsoft Office 2007, Windows 7, Telecommunications, Telemarketing, Windows Vista, Windows XP Pro, Customer Service..., Microsoft Office..., Microsoft Office..., Customer Service..., Microsoft Word Certified, Call Center, Salesforce.com, Sales Management, Team Development, Team Building
Education
Focus-Hope Information Technologies Center 2012 — 2012
Hunter's Initiative LLC February 2015 - Present
The Auto Club Group August 2012 - Present
Insight Teleservices 2007 - 2008
Skills
Licensed Property &..., Property & Casualty..., Customer Service, Microsoft Office, Microsoft Word, Call Centers, Microsoft Excel, Microsoft Office 2007, Windows 7, Telecommunications, Telemarketing, Windows Vista, Windows XP Pro, Customer Service..., Microsoft Office..., Microsoft Office..., Customer Service..., Microsoft Word Certified, Call Center, Salesforce.com, Sales Management, Team Development, Team Building
Education
Focus-Hope Information Technologies Center 2012 — 2012
Ralitza Minchev Ralitza Minchev's The Auto Club Group Experience April 2004 - August 2005
Job Director, Strategic Sourcing & Procurement at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance September 2015 - Present
Farmers Insurance July 2014 - September 2015
Farmers Insurance August 2012 - July 2014
Bank of America/QBE First December 2010 - May 2012
Melior Consulting August 2005 - May 2012
Arlington Economics August 2009 - November 2011
US Securities and Exchange Commission May 2008 - August 2008
The Auto Club Group April 2004 - August 2005
The Auto Club Group July 2003 - March 2004
Office of Tax Policy Research - University of Michigan Business School May 2002 - April 2003
Skills
Business Strategy, Program Management, Contract Negotiation, Business Process..., Crisis Management, Compliance, Change Management, Legal Research, Process Improvement, Strategy, Management, Project Management, Leadership, Business Process, Strategic Planning, SDLC, Business Transformation, Budgets, Project Planning, Policy, Negotiation, Executive Management, E-commerce, Financial Analysis, Risk Management, Management Consulting, Contract Management, Business Development, Outsourcing, Mergers & Acquisitions, Business Analysis, IT Strategy, Governance, Proposal Writing, Insurance, Business Intelligence, Project Portfolio..., PMO, Business Process..., PMP, Integration, Consulting, Operations Management, Business Planning, Financial Services, Cross-functional Team..., CRM, Vendor Management, Analysis
Education
George Mason University School of Law 2006 — 2009
JD, Law
University of Michigan 2001 — 2003
BA, Economics
Farmers Insurance September 2015 - Present
Farmers Insurance July 2014 - September 2015
Farmers Insurance August 2012 - July 2014
Bank of America/QBE First December 2010 - May 2012
Melior Consulting August 2005 - May 2012
Arlington Economics August 2009 - November 2011
US Securities and Exchange Commission May 2008 - August 2008
The Auto Club Group April 2004 - August 2005
The Auto Club Group July 2003 - March 2004
Office of Tax Policy Research - University of Michigan Business School May 2002 - April 2003
Skills
Business Strategy, Program Management, Contract Negotiation, Business Process..., Crisis Management, Compliance, Change Management, Legal Research, Process Improvement, Strategy, Management, Project Management, Leadership, Business Process, Strategic Planning, SDLC, Business Transformation, Budgets, Project Planning, Policy, Negotiation, Executive Management, E-commerce, Financial Analysis, Risk Management, Management Consulting, Contract Management, Business Development, Outsourcing, Mergers & Acquisitions, Business Analysis, IT Strategy, Governance, Proposal Writing, Insurance, Business Intelligence, Project Portfolio..., PMO, Business Process..., PMP, Integration, Consulting, Operations Management, Business Planning, Financial Services, Cross-functional Team..., CRM, Vendor Management, Analysis
Education
George Mason University School of Law 2006 — 2009
JD, Law
University of Michigan 2001 — 2003
BA, Economics
Thomas Kathan Thomas Kathan's The Auto Club Group Experience October 2001 - August 2009
Job Millieu Tech at Brighton Hospital
Industry Health, Wellness and Fitness
Experience
Brighton Hospital October 2011 - Present
The Auto Club Group October 2001 - August 2009
Lander International January 2001 - October 2001
General Motors 1992 - 1994
Skills
Healthcare, Policy, Coaching, Project Management, Software Documentation, Training, Public Speaking, Workshop Facilitation, Team Building, Consulting, Leadership, Program Management
Education
Western Michigan University 1971 — 1974
Grand Valley State University 1969 — 1971
BS, Economics
Brighton Hospital October 2011 - Present
The Auto Club Group October 2001 - August 2009
Lander International January 2001 - October 2001
General Motors 1992 - 1994
Skills
Healthcare, Policy, Coaching, Project Management, Software Documentation, Training, Public Speaking, Workshop Facilitation, Team Building, Consulting, Leadership, Program Management
Education
Western Michigan University 1971 — 1974
Grand Valley State University 1969 — 1971
BS, Economics
Brett Klein's The Auto Club Group Experience October 2012 - April 2015
Job Travel Guru
Industry Marketing and Advertising
Experience
The Auto Club Group October 2012 - April 2015
Hilton Garden Inn Ybor City November 2011 - October 2012
Liberty Travel March 2010 - August 2011
New York Cares February 2009 - August 2011
Super Soccer Stars August 2009 - March 2010
Clinton Foundation September 2008 - February 2010
University of Miami January 2007 - May 2008
CSTV February 2008 - April 2008
Klein Tools May 2005 - August 2005
Education
University of Miami 2004 — 2008
BA
Griffith University 2007 — 2007
The Auto Club Group October 2012 - April 2015
Hilton Garden Inn Ybor City November 2011 - October 2012
Liberty Travel March 2010 - August 2011
New York Cares February 2009 - August 2011
Super Soccer Stars August 2009 - March 2010
Clinton Foundation September 2008 - February 2010
University of Miami January 2007 - May 2008
CSTV February 2008 - April 2008
Klein Tools May 2005 - August 2005
Education
University of Miami 2004 — 2008
BA
Griffith University 2007 — 2007
Afi Howard Afi Howard's The Auto Club Group Experience May 1998 - July 2007
Job Hospital & Health Care Professional
Industry Hospital & Health Care
Experience
Comcast Cable August 2008 - May 2010
The Auto Club Group May 1998 - July 2007
Skills
Cpr Certified, Customer Service, Typing
Education
Henry Ford Community College
Associates of Science, Biology
Comcast Cable August 2008 - May 2010
The Auto Club Group May 1998 - July 2007
Skills
Cpr Certified, Customer Service, Typing
Education
Henry Ford Community College
Associates of Science, Biology
Rev Joseph Stephens Rev Joseph Stephens's The Auto Club Group Experience April 1987 - April 2003
Job Pastor at New Birth Baptist Church
Industry Religious Institutions
Experience
New Birth Baptist Church January 1989 - Present
The Auto Club Group April 1987 - April 2003
AAA 1987 - 2002
Skills
Insurance, Leadership Development, Missions, Youth Ministry, Team Building, Fundraising, Public Speaking, Non-profits, Spiritual Direction, Church Events, Coaching, Policy, Biblical Studies, Religion, Gospel, Pastoral Counseling, Budgets, Theology, Bible, Volunteer Management, Staff Development, Program Development, Microsoft Office, Apologetics, Customer Service, Discipleship, Hermeneutics, Pastoring, Evangelism, Curriculum Development, Microsoft Word, Strategic Planning, Church Growth, Pastoral Theology, Ministry Leadership, Conflict Resolution, System Administration, Church Administration, Discipleship Training, Administration, Property & Casualty..., Expository Preaching, Leadership, Chaplaincy, Research, Training, Pastoral, Event Planning, Homiletics, Church Consulting
Education
Eastern Michigan University 1976 — 1981
Robichaud High School
New Birth Baptist Church January 1989 - Present
The Auto Club Group April 1987 - April 2003
AAA 1987 - 2002
Skills
Insurance, Leadership Development, Missions, Youth Ministry, Team Building, Fundraising, Public Speaking, Non-profits, Spiritual Direction, Church Events, Coaching, Policy, Biblical Studies, Religion, Gospel, Pastoral Counseling, Budgets, Theology, Bible, Volunteer Management, Staff Development, Program Development, Microsoft Office, Apologetics, Customer Service, Discipleship, Hermeneutics, Pastoring, Evangelism, Curriculum Development, Microsoft Word, Strategic Planning, Church Growth, Pastoral Theology, Ministry Leadership, Conflict Resolution, System Administration, Church Administration, Discipleship Training, Administration, Property & Casualty..., Expository Preaching, Leadership, Chaplaincy, Research, Training, Pastoral, Event Planning, Homiletics, Church Consulting
Education
Eastern Michigan University 1976 — 1981
Robichaud High School
Thomas Kathan Thomas Kathan's The Auto Club Group Experience January 2001 - January 2009
Job Audit Manager Currently Available for Work
Industry Insurance
Experience
Currently Available for Work September 2009 - Present
Brighton Center for Recovery 2011 - 2013
Brighton Center for Recovery 2011 - 2013
THE AUTO CLUB GROUP (ACG) January 2001 - January 2009
The Auto Club Group January 2001 - January 2009
Lander International January 2001 - October 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
Lander International February 2000 - October 2000
Lander International January 2000 - October 2000
Skills
Auditing, Insurance, CISA, Internal Audit, Internal Controls, IT Audit, Project Management, Management, Information Technology, Policy, Business Process..., Risk Management, Enterprise Risk..., Sarbanes-Oxley Act, Risk Assessment
Education
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Catholic Central 1958 — 1962
College Prep
Currently Available for Work September 2009 - Present
Brighton Center for Recovery 2011 - 2013
Brighton Center for Recovery 2011 - 2013
THE AUTO CLUB GROUP (ACG) January 2001 - January 2009
The Auto Club Group January 2001 - January 2009
Lander International January 2001 - October 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
Lander International February 2000 - October 2000
Lander International January 2000 - October 2000
Skills
Auditing, Insurance, CISA, Internal Audit, Internal Controls, IT Audit, Project Management, Management, Information Technology, Policy, Business Process..., Risk Management, Enterprise Risk..., Sarbanes-Oxley Act, Risk Assessment
Education
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Catholic Central 1958 — 1962
College Prep
Phat Pham Phat Pham's The Auto Club Group Experience October 2011 - April 2012
Job Supervisor at Liberty World Beverage
Industry Human Resources
Experience
Liberty World Beverage April 2013 - Present
CSM Bakery Products North America December 2013 - August 2014
Walt Disney World February 2011 - May 2013
LaVista PrimaryCare April 2012 - April 2013
The Auto Club Group October 2011 - April 2012
Fry's Electronics November 2008 - July 2010
Skills
Computer Hardware, Bilingual, Multilingual, Customer Service, CompTIA Network+, Sales, Microsoft Excel, Social Media, Microsoft Word, Retail, PowerPoint, Inventory Management, Microsoft Office, Social Media Marketing, Marketing, Team Building, Online Advertising, Customer Satisfaction, Time Management, Public Speaking, Event Planning
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2013
Bachelor, Hospitality Administration, Human Resource
Clarkston High School 2000 — 2004
High School Diploma, College Preparatory and Technical
Liberty World Beverage April 2013 - Present
CSM Bakery Products North America December 2013 - August 2014
Walt Disney World February 2011 - May 2013
LaVista PrimaryCare April 2012 - April 2013
The Auto Club Group October 2011 - April 2012
Fry's Electronics November 2008 - July 2010
Skills
Computer Hardware, Bilingual, Multilingual, Customer Service, CompTIA Network+, Sales, Microsoft Excel, Social Media, Microsoft Word, Retail, PowerPoint, Inventory Management, Microsoft Office, Social Media Marketing, Marketing, Team Building, Online Advertising, Customer Satisfaction, Time Management, Public Speaking, Event Planning
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2013
Bachelor, Hospitality Administration, Human Resource
Clarkston High School 2000 — 2004
High School Diploma, College Preparatory and Technical
Sandi Wallace Sandi Wallace's The Auto Club Group Experience February 2002 - March 2007
Job Strategist, Integrator, Communicator – Walt Disney Parks & Resorts
Industry Entertainment
Experience
The Walt Disney Company May 2015 - Present
The Walt Disney Company October 2010 - May 2015
The Walt Disney Company November 2009 - October 2010
The Walt Disney Company December 2007 - November 2009
The Walt Disney Company March 2007 - December 2007
The Auto Club Group February 2002 - March 2007
The Walt Disney Company September 1997 - January 2002
The Walt Disney Company December 1995 - September 1997
The Walt Disney Company September 1994 - December 1995
Cerner Corporation June 1993 - August 1994
Skills
Internal Communications, Corporate Communications, Video Production, Event Management, Content Strategy, Strategic Communications, Executive Engagement, Integration, Project Planning, Process Improvement, Team Leadership, Employee Recognition, Talent Planning, Performance Management, Writing, Editing, Desktop Publishing
Education
Harding University 1989 — 1991
Bachelor of Arts (BA), Mass Communication/Radio & TV Production
The Walt Disney Company May 2015 - Present
The Walt Disney Company October 2010 - May 2015
The Walt Disney Company November 2009 - October 2010
The Walt Disney Company December 2007 - November 2009
The Walt Disney Company March 2007 - December 2007
The Auto Club Group February 2002 - March 2007
The Walt Disney Company September 1997 - January 2002
The Walt Disney Company December 1995 - September 1997
The Walt Disney Company September 1994 - December 1995
Cerner Corporation June 1993 - August 1994
Skills
Internal Communications, Corporate Communications, Video Production, Event Management, Content Strategy, Strategic Communications, Executive Engagement, Integration, Project Planning, Process Improvement, Team Leadership, Employee Recognition, Talent Planning, Performance Management, Writing, Editing, Desktop Publishing
Education
Harding University 1989 — 1991
Bachelor of Arts (BA), Mass Communication/Radio & TV Production
Randy R. Ellison, CPIA, CTA Randy R. Ellison, CPIA, CTA's The Auto Club Group Experience October 2013 - Present
Job Field Sales Manager at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group October 2013 - Present
AAA/The Auto Club Group February 2012 - October 2013
AAA/The Auto Club Group November 2008 - February 2012
The Auto Club Group February 2007 - November 2008
EDS Group June 2000 - March 2003
Enterprise Rent-A-Car July 1999 - June 2000
Skills
Coaching, Personal Development, Sales Management, Public Speaking, Leadership, Customer Service, Training, Marketing, Management, Sales, Call Center, Salesforce.com, Team Building, Entrepreneurship, Team Leadership, Strategic Planning, Business Planning, Process Improvement, Budgets, Recruiting, Leadership Development, Microsoft Excel, Event Management, Strategy, Insurance, Microsoft Office, Call Centers, Program Management, Negotiation, Performance Management, Analysis, Employee Relations, Change Management, Customer Retention, Marketing Strategy, Contract Negotiation, Business Analysis, Human Resources, Business Development, Customer Satisfaction, Event Planning, Account Management, Organizational..., Public Relations, Operations Management, New Business Development, Vendor Management, Social Networking, Employee Benefits, Business Strategy
Education
CIC
Eastern Michigan University 1993 — 1999
Bachelor of Science, Management
CPIA 2014 — 2014
Certified Professional Insurance Agent
CTA
•Certified Travel Associate
The Auto Club Group October 2013 - Present
AAA/The Auto Club Group February 2012 - October 2013
AAA/The Auto Club Group November 2008 - February 2012
The Auto Club Group February 2007 - November 2008
EDS Group June 2000 - March 2003
Enterprise Rent-A-Car July 1999 - June 2000
Skills
Coaching, Personal Development, Sales Management, Public Speaking, Leadership, Customer Service, Training, Marketing, Management, Sales, Call Center, Salesforce.com, Team Building, Entrepreneurship, Team Leadership, Strategic Planning, Business Planning, Process Improvement, Budgets, Recruiting, Leadership Development, Microsoft Excel, Event Management, Strategy, Insurance, Microsoft Office, Call Centers, Program Management, Negotiation, Performance Management, Analysis, Employee Relations, Change Management, Customer Retention, Marketing Strategy, Contract Negotiation, Business Analysis, Human Resources, Business Development, Customer Satisfaction, Event Planning, Account Management, Organizational..., Public Relations, Operations Management, New Business Development, Vendor Management, Social Networking, Employee Benefits, Business Strategy
Education
CIC
Eastern Michigan University 1993 — 1999
Bachelor of Science, Management
CPIA 2014 — 2014
Certified Professional Insurance Agent
CTA
•Certified Travel Associate
Drew Lehtomaa Drew Lehtomaa's The Auto Club Group Experience June 2015 - Present
Job IT Consultant at AAA Auto Club Group
Industry Computer Networking
Experience
The Auto Club Group June 2015 - Present
AAA Auto Club South December 2012 - Present
INgage Networks March 2012 - December 2012
WGCU Public Media April 2008 - March 2012
Florida Gulf Coast University June 2006 - April 2008
Florida Gulf Coast University June 2004 - June 2006
Skills
Windows 7, Microsoft SQL Server, Software Documentation, SQL, Windows Server, 2008 R2, XP, Active Directory, Cluster, FTP, Hyper-V, NAS, Management, Microsoft Office, Servers, XML, Networking, Windows, Help Desk Support, JavaScript, C#, System Administration, DHCP, Switches, Troubleshooting, VMware, VPN, Software Installation, DNS, Team Leadership, Customer Service, IP, Technical Support, RedHat, WAN
Education
Florida Gulf Coast University 2005 — 2007
B.S, Computer Information Systems
The Auto Club Group June 2015 - Present
AAA Auto Club South December 2012 - Present
INgage Networks March 2012 - December 2012
WGCU Public Media April 2008 - March 2012
Florida Gulf Coast University June 2006 - April 2008
Florida Gulf Coast University June 2004 - June 2006
Skills
Windows 7, Microsoft SQL Server, Software Documentation, SQL, Windows Server, 2008 R2, XP, Active Directory, Cluster, FTP, Hyper-V, NAS, Management, Microsoft Office, Servers, XML, Networking, Windows, Help Desk Support, JavaScript, C#, System Administration, DHCP, Switches, Troubleshooting, VMware, VPN, Software Installation, DNS, Team Leadership, Customer Service, IP, Technical Support, RedHat, WAN
Education
Florida Gulf Coast University 2005 — 2007
B.S, Computer Information Systems
Marke Dickinson Marke Dickinson's The Auto Club Group Experience 2006 - 2008
Job Chief Marketing Officer | General Management Executive
Industry Financial Services
Experience
AAA Mid-Atlantic January 2012 - January 2015
AAA Mid-Atlantic 2010 - 2012
AAA Mid-Atlantic 2008 - 2010
The Auto Club Group 2006 - 2008
The Auto Club Group 2005 - 2006
The Auto Club Group 2002 - 2005
TSYS 2000 - 2002
Accenture 1998 - 2000
CSC Index 1995 - 1998
Skills
Marketing Strategy, Analytics, Employee Benefits, B2B, Business Strategy, Training, Pricing Strategy, Event Planning, New Business Development, Strategic Partnerships, Product Management, Strategic Planning, Sales, Leadership, Business Development, Cross-functional Team..., Strategy, Market Research, Segmentation, Marketing, Direct Marketing, Integrated Marketing, Brand Management, Lead Generation, Competitive Analysis, CRM, Market Planning, Multi-channel Marketing, Product Marketing, Online Marketing, Email Marketing, P, Marketing Communications
Education
Harvard Business School 1993 — 1995
MBA
Harvard Kennedy School 1992 — 1995
MPP, Business & Government
Penn State 1985 — 1989
BS with Honors, Finance
AAA Mid-Atlantic January 2012 - January 2015
AAA Mid-Atlantic 2010 - 2012
AAA Mid-Atlantic 2008 - 2010
The Auto Club Group 2006 - 2008
The Auto Club Group 2005 - 2006
The Auto Club Group 2002 - 2005
TSYS 2000 - 2002
Accenture 1998 - 2000
CSC Index 1995 - 1998
Skills
Marketing Strategy, Analytics, Employee Benefits, B2B, Business Strategy, Training, Pricing Strategy, Event Planning, New Business Development, Strategic Partnerships, Product Management, Strategic Planning, Sales, Leadership, Business Development, Cross-functional Team..., Strategy, Market Research, Segmentation, Marketing, Direct Marketing, Integrated Marketing, Brand Management, Lead Generation, Competitive Analysis, CRM, Market Planning, Multi-channel Marketing, Product Marketing, Online Marketing, Email Marketing, P, Marketing Communications
Education
Harvard Business School 1993 — 1995
MBA
Harvard Kennedy School 1992 — 1995
MPP, Business & Government
Penn State 1985 — 1989
BS with Honors, Finance
Krystal Scott Krystal Scott's The Auto Club Group Experience Verifier/RecptionistDirectele Inc.June 2006 - April 2015
Job MSC Customer Service Agent
Industry Fund-Raising
Experience
The Auto Club Group Verifier/RecptionistDirectele Inc.June 2006 - April 2015
Directele Inc. June 2006 - April 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fundraising, Telecommunications, Telephone Skills, Telemarketing, Telephone Reception, Receptionist Duties
Education
Henry Ford Community College 2013 — 2015
Pursuing Associates, Accounting and Business/Management
The Auto Club Group Verifier/RecptionistDirectele Inc.June 2006 - April 2015
Directele Inc. June 2006 - April 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Fundraising, Telecommunications, Telephone Skills, Telemarketing, Telephone Reception, Receptionist Duties
Education
Henry Ford Community College 2013 — 2015
Pursuing Associates, Accounting and Business/Management
Thomas J England, CPCU, AIC Thomas J England, CPCU, AIC's The Auto Club Group Experience July 1997 - Present
Job Medical Management Claims Specialist at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group July 1997 - Present
Frankenmuth Insurance March 1986 - July 1997
The Hanover Insurance Group June 1986 - March 1994
Skills
Claims, Insurance, Property & Casualty..., Casualty, Liability, General Insurance, Commercial Insurance, Accident, Customer Service, Health Insurance, Negotiation, Coaching, Outlook, Risk Management, Budget, Microsoft Word, Subrogation, Litigation, Teamwork, Claim, Budgets, Claims Management, Workers Compensation, Legal Liability, Litigation Management, Commercial Lines, Life Insurance, Auto Claims, Term Life Insurance, Claim Investigation, Liability Analysis, Claims Handling, Property Claims, Adjusters, Insurance Adjusting, Casualty Insurance
Education
Ferris State University 1982 — 1984
BS, Majoring in Business and Insurance
Grand Rapids Community College 1980 — 1982
Associates In Arts, Majoring in Business
The Auto Club Group July 1997 - Present
Frankenmuth Insurance March 1986 - July 1997
The Hanover Insurance Group June 1986 - March 1994
Skills
Claims, Insurance, Property & Casualty..., Casualty, Liability, General Insurance, Commercial Insurance, Accident, Customer Service, Health Insurance, Negotiation, Coaching, Outlook, Risk Management, Budget, Microsoft Word, Subrogation, Litigation, Teamwork, Claim, Budgets, Claims Management, Workers Compensation, Legal Liability, Litigation Management, Commercial Lines, Life Insurance, Auto Claims, Term Life Insurance, Claim Investigation, Liability Analysis, Claims Handling, Property Claims, Adjusters, Insurance Adjusting, Casualty Insurance
Education
Ferris State University 1982 — 1984
BS, Majoring in Business and Insurance
Grand Rapids Community College 1980 — 1982
Associates In Arts, Majoring in Business
Greg Wierenga Greg Wierenga's The Auto Club Group Experience September 2013 - June 2015
Job Service Writer at Fox Nissan
Industry Hospitality
Experience
DP Fox Nissan June 2015 - Present
The Auto Club Group September 2013 - June 2015
Country Inn and Suites March 2012 - November 2014
Excite Holidays July 2012 - August 2012
University Bookstore August 2010 - April 2012
T.G.I. Fridays Restaurant January 2009 - August 2010
Skills
Customer Service, Time Management, Data Entry, Microsoft Office, Social Media, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Retail, Outlook, Multi-tasked, Social Networking, Organization, Customer Satisfaction, Social Media Marketing, Inventory Management, Hospitality, Event Management, Hospitality Management, Tourism, Hotels, Hospitality Industry
Education
Grand Valley State University 2010 — 2012
BS, Hospitality and Tourism Management
Grand Rapids Community College
Associates, Arts
DP Fox Nissan June 2015 - Present
The Auto Club Group September 2013 - June 2015
Country Inn and Suites March 2012 - November 2014
Excite Holidays July 2012 - August 2012
University Bookstore August 2010 - April 2012
T.G.I. Fridays Restaurant January 2009 - August 2010
Skills
Customer Service, Time Management, Data Entry, Microsoft Office, Social Media, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Sales, Retail, Outlook, Multi-tasked, Social Networking, Organization, Customer Satisfaction, Social Media Marketing, Inventory Management, Hospitality, Event Management, Hospitality Management, Tourism, Hotels, Hospitality Industry
Education
Grand Valley State University 2010 — 2012
BS, Hospitality and Tourism Management
Grand Rapids Community College
Associates, Arts
Turner, Alma Turner, Alma's The Auto Club Group Experience September 2003 - Present
Job Sales Rep at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group September 2003 - Present
detroit panel systems February 1995 - August 2003
Skills
Casualty, Commercial Insurance, Life Insurance, General Insurance, Sales, Sales Management, Customer Service, Homeowners, Underwriting, Customer Retention
Education
Henry Ford Community College 2000 — 2002
HERMIDA ACADEMY MEX. 1984 — 1988
SM BUS ACCOUNTANT, BUSINESS
The Auto Club Group September 2003 - Present
detroit panel systems February 1995 - August 2003
Skills
Casualty, Commercial Insurance, Life Insurance, General Insurance, Sales, Sales Management, Customer Service, Homeowners, Underwriting, Customer Retention
Education
Henry Ford Community College 2000 — 2002
HERMIDA ACADEMY MEX. 1984 — 1988
SM BUS ACCOUNTANT, BUSINESS
Emily Burrell Emily Burrell's The Auto Club Group Experience July 2011 - Present
Job Sales & Service Agent at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group July 2011 - Present
The Auto Club Group March 2010 - July 2011
Skills
Licensed Property &..., Licensed Life & Health..., Property & Casualty..., Umbrella Insurance, Term Life Insurance, Casualty, Life Insurance, Health Insurance, General Insurance, Disability Insurance, Fixed Annuities
Education
Eastern Michigan University 2005 — 2008
Bachelor of Business Administration (BBA), Marketing
Comstock High School 1999 — 2003
High School Diploma
The Auto Club Group July 2011 - Present
The Auto Club Group March 2010 - July 2011
Skills
Licensed Property &..., Licensed Life & Health..., Property & Casualty..., Umbrella Insurance, Term Life Insurance, Casualty, Life Insurance, Health Insurance, General Insurance, Disability Insurance, Fixed Annuities
Education
Eastern Michigan University 2005 — 2008
Bachelor of Business Administration (BBA), Marketing
Comstock High School 1999 — 2003
High School Diploma
Helen McNally Helen McNally's The Auto Club Group Experience June 1981 - July 2003
Job Helen's Helping Hand
Industry Consumer Services
Experience
Carolina One Real Estate September 2012 - Present
Allstate April 2013 - March 2014
Triest & Sholk Agency August 2011 - August 2012
AAA Carolinas June 2009 - March 2011
The Auto Club Group June 1981 - July 2003
Skills
Insurance, Brokers, Counselling, Management Consulting, Sales Management, Cross Selling, Marketing Strategy, Marketing Communications, Home Inspections, New Home Sales, Automobile, Sales, Underwriting, Telemarketing, Microsoft Office, Microsoft Excel, Training, Customer Service, Group Policy, Life Insurance, Health Insurance, Closing Deals, Process Excellence, Goal Oriented, Goal Setting, Goal-driven leader, Professional Liability, Commercial Insurance, Discus
Education
Lawrence Institute of Technology 1984 — 1986
Insurance No Fault Laws Certification, Insurance classes and Underwriting Risk for Insurance
Henry Ford Community College 1981 — 1984
Business, Marketing Management
Carolina One Real Estate September 2012 - Present
Allstate April 2013 - March 2014
Triest & Sholk Agency August 2011 - August 2012
AAA Carolinas June 2009 - March 2011
The Auto Club Group June 1981 - July 2003
Skills
Insurance, Brokers, Counselling, Management Consulting, Sales Management, Cross Selling, Marketing Strategy, Marketing Communications, Home Inspections, New Home Sales, Automobile, Sales, Underwriting, Telemarketing, Microsoft Office, Microsoft Excel, Training, Customer Service, Group Policy, Life Insurance, Health Insurance, Closing Deals, Process Excellence, Goal Oriented, Goal Setting, Goal-driven leader, Professional Liability, Commercial Insurance, Discus
Education
Lawrence Institute of Technology 1984 — 1986
Insurance No Fault Laws Certification, Insurance classes and Underwriting Risk for Insurance
Henry Ford Community College 1981 — 1984
Business, Marketing Management
Christian Haiber Christian Haiber's The Auto Club Group Experience May 2013 - Present
Job Application Architect at The Auto Club Group
Industry E-Learning
Experience
The Auto Club Group May 2013 - Present
Bisk Education March 2006 - May 2013
Publix 2004 - 2006
John Hancock 2001 - 2004
First USA 1998 - 2001
MBNA March 1997 - February 1998
IMC, Inc August 1995 - March 1997
Skills
ASP.NET, Microsoft SQL Server, SQL, Database Design, JavaScript, SharePoint, Software Development, C#, T-SQL, Visio, VB.NET
Education
Florida Institute of Technology 2009 — 2011
MBA, IT Management
Florida Institute of Technology 2006 — 2009
M.S., Information Technology
University of Virginia 1991 — 1995
B.S., Computer Science
Salesianum
The Auto Club Group May 2013 - Present
Bisk Education March 2006 - May 2013
Publix 2004 - 2006
John Hancock 2001 - 2004
First USA 1998 - 2001
MBNA March 1997 - February 1998
IMC, Inc August 1995 - March 1997
Skills
ASP.NET, Microsoft SQL Server, SQL, Database Design, JavaScript, SharePoint, Software Development, C#, T-SQL, Visio, VB.NET
Education
Florida Institute of Technology 2009 — 2011
MBA, IT Management
Florida Institute of Technology 2006 — 2009
M.S., Information Technology
University of Virginia 1991 — 1995
B.S., Computer Science
Salesianum
Laura Petrak Laura Petrak's The Auto Club Group Experience October 2012 - Present
Job Law Coordinator Office of General Counsel
Industry Insurance
Experience
The Auto Club Group October 2012 - Present
The Auto Club Group March 2011 - October 2012
Michigan Retirement Council February 2010 - March 2011
Marsh & McLennan Companies, Inc. July 2010 - February 2011
Bankers Life and Casualty May 2008 - February 2010
Ford Motor Company January 2001 - April 2008
MSX International March 1998 - January 2001
Education
University of Michigan-Dearborn 2007 — 2017
BBA - Accounting, Business Administration
Florida State University 1994 — 1996
M.M., Music - Voice Performance
Mercyhurst University 1990 — 1994
B.M., Music - Voice Performance
The Auto Club Group October 2012 - Present
The Auto Club Group March 2011 - October 2012
Michigan Retirement Council February 2010 - March 2011
Marsh & McLennan Companies, Inc. July 2010 - February 2011
Bankers Life and Casualty May 2008 - February 2010
Ford Motor Company January 2001 - April 2008
MSX International March 1998 - January 2001
Education
University of Michigan-Dearborn 2007 — 2017
BBA - Accounting, Business Administration
Florida State University 1994 — 1996
M.M., Music - Voice Performance
Mercyhurst University 1990 — 1994
B.M., Music - Voice Performance
Allison Mae Slater Allison Mae Slater's The Auto Club Group Experience September 2013 - Present
Job Customer Advocate at The Auto Club Group
Industry Automotive
Experience
The Auto Club Group September 2013 - Present
DJ 2005 - Present
SpartanNash February 2013 - September 2013
Subway November 2012 - December 2012
Taco Bell June 2012 - November 2012
Elite Marketing Interactions May 2012 - November 2012
Elite Pedicabs LLC May 2008 - May 2010
Papa Murphy's International December 2007 - July 2008
Little Caesars September 2004 - September 2007
Skills
DJ, Cooking, Wedding DJ, Internet Radio, Facebook, Chauffeur, Restaurant Management, Pizza, Marketing, Online Moderation, Political Campaigns, SketchUp, Data Entry, Office Apps, PaintShop Pro, Photoshop, Computer Repair, Critical Thinking, 3D Modeling, Geography, Community Administration, Team Leadership, Customer Service, Microsoft Word
Education
Grand Rapids Community College 2009 — 2011
Music Theory and Composition
Byron Center Academy 1998 — 2003
High School Diploma
The Auto Club Group September 2013 - Present
DJ 2005 - Present
SpartanNash February 2013 - September 2013
Subway November 2012 - December 2012
Taco Bell June 2012 - November 2012
Elite Marketing Interactions May 2012 - November 2012
Elite Pedicabs LLC May 2008 - May 2010
Papa Murphy's International December 2007 - July 2008
Little Caesars September 2004 - September 2007
Skills
DJ, Cooking, Wedding DJ, Internet Radio, Facebook, Chauffeur, Restaurant Management, Pizza, Marketing, Online Moderation, Political Campaigns, SketchUp, Data Entry, Office Apps, PaintShop Pro, Photoshop, Computer Repair, Critical Thinking, 3D Modeling, Geography, Community Administration, Team Leadership, Customer Service, Microsoft Word
Education
Grand Rapids Community College 2009 — 2011
Music Theory and Composition
Byron Center Academy 1998 — 2003
High School Diploma
Quinton Oneal Quinton Oneal's The Auto Club Group Experience August 2008 - September 2014
Job Technical Coordinator at Capital One
Industry Information Technology and Services
Experience
Capital One November 2014 - Present
The Auto Club Group August 2008 - September 2014
Rochester Family Physicians August 2009 - February 2014
Federal-Mogul Holdings Corporation August 2004 - August 2005
Skills
Management, Leadership, Analysis, Risk Management, Project Management, Team Building, Troubleshooting, Information Technology, Project Coordination, Visio, PMP, Process Improvement, SDLC, Strategic Planning, MS Project, Integration, SharePoint, Project Planning, Requirements Analysis, Business Process, Business Intelligence, Project Delivery, Team Leadership, Requirements Gathering, Software Project..., Agile Project Management, PowerPoint, Microsoft Project
Education
Henry Ford Community College
Associate's Degree, Information Technology
Capital One November 2014 - Present
The Auto Club Group August 2008 - September 2014
Rochester Family Physicians August 2009 - February 2014
Federal-Mogul Holdings Corporation August 2004 - August 2005
Skills
Management, Leadership, Analysis, Risk Management, Project Management, Team Building, Troubleshooting, Information Technology, Project Coordination, Visio, PMP, Process Improvement, SDLC, Strategic Planning, MS Project, Integration, SharePoint, Project Planning, Requirements Analysis, Business Process, Business Intelligence, Project Delivery, Team Leadership, Requirements Gathering, Software Project..., Agile Project Management, PowerPoint, Microsoft Project
Education
Henry Ford Community College
Associate's Degree, Information Technology
Yoko Tiscareno's The Auto Club Group Experience April 2015 - Present
Job Public Affairs Intern at The Auto Club Group
Industry Marketing and Advertising
Experience
The Auto Club Group April 2015 - Present
T-mobile June 2010 - May 2014
Skills
Marketing, Sales Presentations, Managerial Skills, Business Communications, Oral & Written..., Management, Public Relations, Public Affairs, Newsletter Design, Branding, Strategic Partnerships, Relationship Management, Data Analysis, Team Leadership, Customer Experience, Customer Retention, Direct Sales, Customer Service
Education
Georgia State University 2011 — 2015
Marketing, Managerial Science, Marketing and managerial science
The Auto Club Group April 2015 - Present
T-mobile June 2010 - May 2014
Skills
Marketing, Sales Presentations, Managerial Skills, Business Communications, Oral & Written..., Management, Public Relations, Public Affairs, Newsletter Design, Branding, Strategic Partnerships, Relationship Management, Data Analysis, Team Leadership, Customer Experience, Customer Retention, Direct Sales, Customer Service
Education
Georgia State University 2011 — 2015
Marketing, Managerial Science, Marketing and managerial science
Dave Sanders Dave Sanders's The Auto Club Group Experience January 2003 - January 2006
Job Account Manager at NAMIC Insurance Agency
Industry Insurance
Experience
NAMIC Insurance Agency March 2015 - Present
Poppy and Sweetpea's Cookies February 2014 - Present
Dmaeio Consulting 2012 - Present
Home Value Protection, Inc March 2012 - June 2012
Home Value Protection, Inc June 2011 - March 2012
Nationwide Insurance March 2010 - June 2011
Nationwide Insurance October 2007 - June 2010
Liberty Mutual Insurance June 2007 - June 2008
The Auto Club Group January 2003 - January 2006
State Farm Insurance October 1998 - January 2003
Skills
Curriculum Development, Agency Development, Property & Casualty..., Staff Development, Insurance, Health Insurance, Underwriting, Risk Management, Commercial Insurance, General Insurance, Life Insurance, Financial Services, Fixed Annuities, Customer Retention, Sales, Training, Liability, Sales Management, Series 6, Disability Insurance, Umbrella Insurance, Term Life Insurance, Casualty, Call Centers, Public Speaking, Leadership, Team Leadership, Curriculum Design, Community Outreach, Marketing Communications, Managerial Finance, Organizational..., Organizational..., Adult Education, Creative Strategy, Creative Problem Solving, Management, Employee Benefits, Process Improvement, Marketing, Employee Training, Selling, Recruiting, Business Development, Program Management, Business Planning, Sales Operations, Sales Process, New Business Development, Training Facilitation
Education
Franklin University 2009 — 2011
Master of Science (MS), Marketing and Communications
College of Wooster 1976 — 1980
B.A., Sociology/Social Welfare
Western Reserve Academy 1973 — 1976
College Preparatory
Canton Lehman
Canton Lehman High School
NAMIC Insurance Agency March 2015 - Present
Poppy and Sweetpea's Cookies February 2014 - Present
Dmaeio Consulting 2012 - Present
Home Value Protection, Inc March 2012 - June 2012
Home Value Protection, Inc June 2011 - March 2012
Nationwide Insurance March 2010 - June 2011
Nationwide Insurance October 2007 - June 2010
Liberty Mutual Insurance June 2007 - June 2008
The Auto Club Group January 2003 - January 2006
State Farm Insurance October 1998 - January 2003
Skills
Curriculum Development, Agency Development, Property & Casualty..., Staff Development, Insurance, Health Insurance, Underwriting, Risk Management, Commercial Insurance, General Insurance, Life Insurance, Financial Services, Fixed Annuities, Customer Retention, Sales, Training, Liability, Sales Management, Series 6, Disability Insurance, Umbrella Insurance, Term Life Insurance, Casualty, Call Centers, Public Speaking, Leadership, Team Leadership, Curriculum Design, Community Outreach, Marketing Communications, Managerial Finance, Organizational..., Organizational..., Adult Education, Creative Strategy, Creative Problem Solving, Management, Employee Benefits, Process Improvement, Marketing, Employee Training, Selling, Recruiting, Business Development, Program Management, Business Planning, Sales Operations, Sales Process, New Business Development, Training Facilitation
Education
Franklin University 2009 — 2011
Master of Science (MS), Marketing and Communications
College of Wooster 1976 — 1980
B.A., Sociology/Social Welfare
Western Reserve Academy 1973 — 1976
College Preparatory
Canton Lehman
Canton Lehman High School
Tatijana Wells Tatijana Wells's The Auto Club Group Experience February 2013 - Present
Job Claim Associate at The Auto Club Group
Industry Public Relations and Communications
Experience
The Auto Club Group February 2013 - Present
The Auto Club Group March 2014 - April 2015
The Auto Club Group February 2013 - March 2014
Macy's August 2012 - February 2013
Grand Valley State University May 2010 - July 2012
Sears Holdings Corporation February 2011 - March 2012
Arena District 2012 - 2012
Sears Holdings Corporation October 2007 - February 2011
Skills
Keyboarding, Computer Literate, Writing, Customer Service, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Outlook, Social Networking, Sales, Facebook, Microsoft Office, Accounts Payable, Payroll, Public Speaking, Time Management, Access, Social Media Marketing, Telephone Skills, Process Scheduler, Data Analysis, Research, Leadership, Critical Thinking, Inventory Management, Budgets, Administrative..., Accounting, Accounts Receivable, QuickBooks, Fundraising, Management, Editing, Event Management, Public Relations, Social Media, Nonprofits, Supervisory Skills, Training, Human Resources, Community Outreach, Volunteer Management, Employee Relations, Newsletters, Team Leadership, Recruiting, Interviews, Leadership Development
Education
Full Sail University 2015 — 2016
Master of Science (MS), Entertainment Business
Grand Valley State University 2008 — 2015
Bachelor of Arts (B.A.), Public Relations
The Auto Club Group February 2013 - Present
The Auto Club Group March 2014 - April 2015
The Auto Club Group February 2013 - March 2014
Macy's August 2012 - February 2013
Grand Valley State University May 2010 - July 2012
Sears Holdings Corporation February 2011 - March 2012
Arena District 2012 - 2012
Sears Holdings Corporation October 2007 - February 2011
Skills
Keyboarding, Computer Literate, Writing, Customer Service, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Event Planning, Outlook, Social Networking, Sales, Facebook, Microsoft Office, Accounts Payable, Payroll, Public Speaking, Time Management, Access, Social Media Marketing, Telephone Skills, Process Scheduler, Data Analysis, Research, Leadership, Critical Thinking, Inventory Management, Budgets, Administrative..., Accounting, Accounts Receivable, QuickBooks, Fundraising, Management, Editing, Event Management, Public Relations, Social Media, Nonprofits, Supervisory Skills, Training, Human Resources, Community Outreach, Volunteer Management, Employee Relations, Newsletters, Team Leadership, Recruiting, Interviews, Leadership Development
Education
Full Sail University 2015 — 2016
Master of Science (MS), Entertainment Business
Grand Valley State University 2008 — 2015
Bachelor of Arts (B.A.), Public Relations
Dao Ngo's The Auto Club Group Experience February 2014 - Present
Job Clinician Network Liaison at HealthCare Partners
Industry Hospital & Health Care
Experience
HealthCare Partners July 2015 - Present
The Auto Club Group February 2014 - Present
Eastman Kodak June 2013 - February 2014
Horizon Specialty Hospital January 2013 - May 2013
HepaPro Corp. December 2006 - March 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management
Education
University of Nevada-Las Vegas 2010 — 2013
Bachelor of Science, Health Care Administration
Golden West College 2004 — 2010
Transferred, GED
HealthCare Partners July 2015 - Present
The Auto Club Group February 2014 - Present
Eastman Kodak June 2013 - February 2014
Horizon Specialty Hospital January 2013 - May 2013
HepaPro Corp. December 2006 - March 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management
Education
University of Nevada-Las Vegas 2010 — 2013
Bachelor of Science, Health Care Administration
Golden West College 2004 — 2010
Transferred, GED
Lisa Rudewicz, RCSR's The Auto Club Group Experience March 2015 - Present
Job AAA The Auto Club Group
Industry Insurance
Experience
The Auto Club Group March 2015 - Present
Merchants Insurance Group May 2009 - March 2015
Preciosa International Inc October 2006 - September 2008
Realty USA June 2003 - October 2006
Skills
Customer Service, Insurance, Property & Casualty..., Umbrella Insurance, Casualty, Risk Management, Commercial Lines, Accounting, General Insurance, Commercial Insurance, Supervisory Skills, Legal Liability, Inland Marine, Liability, Homeowners, Workers Compensation, Customer Retention, Personal Lines Auto, Call Centers, Call Center Development, Web Chat, Operating Budgets, Casualty Insurance
Education
Florida State College at Jacksonville 2014 — 2014
RCSR- Registered Customer Service Representative designation, Insurance
The Institues 2014 — 2014
Associates in General Insurance, Insurance
The Auto Club Group March 2015 - Present
Merchants Insurance Group May 2009 - March 2015
Preciosa International Inc October 2006 - September 2008
Realty USA June 2003 - October 2006
Skills
Customer Service, Insurance, Property & Casualty..., Umbrella Insurance, Casualty, Risk Management, Commercial Lines, Accounting, General Insurance, Commercial Insurance, Supervisory Skills, Legal Liability, Inland Marine, Liability, Homeowners, Workers Compensation, Customer Retention, Personal Lines Auto, Call Centers, Call Center Development, Web Chat, Operating Budgets, Casualty Insurance
Education
Florida State College at Jacksonville 2014 — 2014
RCSR- Registered Customer Service Representative designation, Insurance
The Institues 2014 — 2014
Associates in General Insurance, Insurance
Delores Dean Delores Dean's The Auto Club Group Experience January 1980 - August 2009
Job Administrative Assistant at Veterans Support Center
Industry Consumer Services
Experience
Veterans Support Center March 2014 - Present
Department of Human Servs February 2012 - October 2013
Oakwood Annapolis Hospital-Surgical Unit January 2010 - March 2013
The Auto Club Group January 1980 - August 2009
AAA of Michigan January 1980 - August 2009
Skills
Typing, Data Entry..., Microsoft Office, Accounts Receivable, Data Entry, Outlook, Time Management, PowerPoint
Education
Henry Ford Community College 1983 — 1985
Credits Earned, Liberal Arts
Veterans Support Center March 2014 - Present
Department of Human Servs February 2012 - October 2013
Oakwood Annapolis Hospital-Surgical Unit January 2010 - March 2013
The Auto Club Group January 1980 - August 2009
AAA of Michigan January 1980 - August 2009
Skills
Typing, Data Entry..., Microsoft Office, Accounts Receivable, Data Entry, Outlook, Time Management, PowerPoint
Education
Henry Ford Community College 1983 — 1985
Credits Earned, Liberal Arts
Mallory Cottle Mallory Cottle's The Auto Club Group Experience August 2012 - April 2015
Job Service Advocate for Compass Insurance Agency
Industry Insurance
Experience
Compass Insurance Agency 2015 - Present
The Auto Club Group August 2012 - April 2015
Farmers Insurance August 2010 - August 2012
Skills
Property & Casualty..., wellness, Cardiac Rehabilitation, Travel Planning, Organization, Customer Service, Healthcare, Umbrella Insurance, Leadership, Marketing, Team Building, Microsoft Office, Microsoft Excel, Sales, Social Media, Insurance, Management, Training
Education
Ferris State University 2007 — 2009
Associate's Degree, Respiratory Care Therapy/Therapist
Spring Arbor University 2002 — 2006
Bachelor's Degree, Exercise Physiology, 3.5
Compass Insurance Agency 2015 - Present
The Auto Club Group August 2012 - April 2015
Farmers Insurance August 2010 - August 2012
Skills
Property & Casualty..., wellness, Cardiac Rehabilitation, Travel Planning, Organization, Customer Service, Healthcare, Umbrella Insurance, Leadership, Marketing, Team Building, Microsoft Office, Microsoft Excel, Sales, Social Media, Insurance, Management, Training
Education
Ferris State University 2007 — 2009
Associate's Degree, Respiratory Care Therapy/Therapist
Spring Arbor University 2002 — 2006
Bachelor's Degree, Exercise Physiology, 3.5
Daniel Philliips Daniel Philliips's The Auto Club Group Experience January 2003 - June 2007
Job Technical Operations Supervisor at Comcast
Industry Telecommunications
Experience
Comcast June 2007 - Present
The Auto Club Group January 2003 - June 2007
Skills
Leadership, Teamwork, Microsoft Excel, Time Management, Troubleshooting, Team Building, Customer Experience, VoIP, Networking, Microsoft Office, Account Management, Team Leadership, Outlook, Microsoft Word, TCP/IP, IP, Operations Management, Cross-functional Team..., Process Improvement, Windows, PowerPoint, Quality Assurance, Customer Service, Customer Satisfaction, Access, SharePoint, Management, Customer Retention, Call Centers, Customer Support, Public Speaking, Telecommunications, ITIL, Training, Data Analysis, Technical Writing
Education
Eastern Michigan University 1993 — 1997
Public Relations
Wayne Memorial
Wayne Memorial
Comcast June 2007 - Present
The Auto Club Group January 2003 - June 2007
Skills
Leadership, Teamwork, Microsoft Excel, Time Management, Troubleshooting, Team Building, Customer Experience, VoIP, Networking, Microsoft Office, Account Management, Team Leadership, Outlook, Microsoft Word, TCP/IP, IP, Operations Management, Cross-functional Team..., Process Improvement, Windows, PowerPoint, Quality Assurance, Customer Service, Customer Satisfaction, Access, SharePoint, Management, Customer Retention, Call Centers, Customer Support, Public Speaking, Telecommunications, ITIL, Training, Data Analysis, Technical Writing
Education
Eastern Michigan University 1993 — 1997
Public Relations
Wayne Memorial
Wayne Memorial
Bradford Quintessence's The Auto Club Group Experience February 2007 - January 2011
Job Training & Development at DS Services
Industry Food & Beverages
Experience
DS Services December 2012 - Present
DS Services of America March 2011 - December 2012
The Auto Club Group February 2007 - January 2011
Directions Research, Inc. May 2005 - March 2007
Coverall Cleaning Concepts 2005 - 2006
Skills
Team Building, Customer Satisfaction, Customer Service, Training, Customer Retention, Call Centers, Employee Training, Coaching, Leadership, Sales, Customer Experience, Data Entry, Team Leadership, Management, Performance Management, Retail Sales, Telemarketing, Membership, Hiring, Telephone Skills, Sales Operations, Food & Beverage, Training & Development, Mentoring, ADP Payroll, Microsoft Office, Oracle E-Business Suite, Payroll, Five9, Mindflash, E-Learning, Typing, Communication, Cash Handling, Cashiering, Qfiniti, Instructional Design, Adult Education, Adult Learning Theory, Adult Learning...
Education
Grand Rapids Community College 2001 — 2004
General Studies
Park School 1999 — 2001
High School, General Studies, Junior & Senior Year
Creston High School 1997 — 1999
High School, General Studies, Freshman & Sophomore Year
DS Services December 2012 - Present
DS Services of America March 2011 - December 2012
The Auto Club Group February 2007 - January 2011
Directions Research, Inc. May 2005 - March 2007
Coverall Cleaning Concepts 2005 - 2006
Skills
Team Building, Customer Satisfaction, Customer Service, Training, Customer Retention, Call Centers, Employee Training, Coaching, Leadership, Sales, Customer Experience, Data Entry, Team Leadership, Management, Performance Management, Retail Sales, Telemarketing, Membership, Hiring, Telephone Skills, Sales Operations, Food & Beverage, Training & Development, Mentoring, ADP Payroll, Microsoft Office, Oracle E-Business Suite, Payroll, Five9, Mindflash, E-Learning, Typing, Communication, Cash Handling, Cashiering, Qfiniti, Instructional Design, Adult Education, Adult Learning Theory, Adult Learning...
Education
Grand Rapids Community College 2001 — 2004
General Studies
Park School 1999 — 2001
High School, General Studies, Junior & Senior Year
Creston High School 1997 — 1999
High School, General Studies, Freshman & Sophomore Year
Daniel Steeh Daniel Steeh's The Auto Club Group Experience March 2013 - July 2014
Job Finance Manager at Spectrum Health
Industry Hospital & Health Care
Experience
Spectrum Health July 2014 - Present
The Auto Club Group March 2013 - July 2014
The Auto Club Group December 2010 - March 2013
The Auto Club Group November 2008 - December 2010
The Auto Club Group May 2007 - November 2008
Northwestern Mutual May 2006 - June 2007
Skills
Financial Forecasting, Trend Analysis, Revenue Analysis, Sales Operations, Salesforce.com, Property & Casualty..., Life Insurance, Health Insurance, Microsoft Excel, Microsoft Word, Access, Database Queries, Working Capital..., Capital Projects, Capital Budgeting, Mentoring Of Staff, Mentoring, Real Estate Transactions, Commercial Real Estate..., Financial Reporting, SAP BPC, TM1, Project Coordination, Licensed Life & Health..., Licensed Property &...
Education
Grand Valley State University 2003 — 2007
Bachelor of Science (BS), Finance, General
Spectrum Health July 2014 - Present
The Auto Club Group March 2013 - July 2014
The Auto Club Group December 2010 - March 2013
The Auto Club Group November 2008 - December 2010
The Auto Club Group May 2007 - November 2008
Northwestern Mutual May 2006 - June 2007
Skills
Financial Forecasting, Trend Analysis, Revenue Analysis, Sales Operations, Salesforce.com, Property & Casualty..., Life Insurance, Health Insurance, Microsoft Excel, Microsoft Word, Access, Database Queries, Working Capital..., Capital Projects, Capital Budgeting, Mentoring Of Staff, Mentoring, Real Estate Transactions, Commercial Real Estate..., Financial Reporting, SAP BPC, TM1, Project Coordination, Licensed Life & Health..., Licensed Property &...
Education
Grand Valley State University 2003 — 2007
Bachelor of Science (BS), Finance, General
Erin Digby's The Auto Club Group Experience August 2009 - February 2012
Job Risk Consultant | Networking Strategist
Industry Insurance
Experience
Lloyd Pro Group April 2015 - Present
Brightway Insurance February 2012 - April 2015
The Auto Club Group August 2009 - February 2012
State Farm Insurance April 2007 - August 2009
Crest Jewelers October 2000 - April 2007
Skills
Risk Management, Operations Management, Insurance, Underwriting, Commercial Insurance, PSS, Marketing Strategy, Training, Outside Sales, Fixed Annuities, Disability Insurance, Motorcycle, Account Management, Term Life Insurance, Commercial Lines, Casualty, Legal Liability, Sales Management, General Insurance, Team Building, Strategic Financial..., Homeowners, Agents, Whole Life, Professional Liability, Strategic Planning, Property & Casualty..., Universal Life, Customer Retention, Retirement Planning, Long-term Care, Claims Management, New Business Development, Small Business, Workers Compensation, Sales, Marketing, Employee Benefits, Claim, Liability, Accident, Retirement, Health Insurance, Customer Service, Medicare, Life Insurance, Banking, Umbrella Insurance, Cross Selling, Brokers
Education
Georgia State University 2004 — 2006
Master of Business Administration (M.B.A.), RMI
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
BBA, Management
Lloyd Pro Group April 2015 - Present
Brightway Insurance February 2012 - April 2015
The Auto Club Group August 2009 - February 2012
State Farm Insurance April 2007 - August 2009
Crest Jewelers October 2000 - April 2007
Skills
Risk Management, Operations Management, Insurance, Underwriting, Commercial Insurance, PSS, Marketing Strategy, Training, Outside Sales, Fixed Annuities, Disability Insurance, Motorcycle, Account Management, Term Life Insurance, Commercial Lines, Casualty, Legal Liability, Sales Management, General Insurance, Team Building, Strategic Financial..., Homeowners, Agents, Whole Life, Professional Liability, Strategic Planning, Property & Casualty..., Universal Life, Customer Retention, Retirement Planning, Long-term Care, Claims Management, New Business Development, Small Business, Workers Compensation, Sales, Marketing, Employee Benefits, Claim, Liability, Accident, Retirement, Health Insurance, Customer Service, Medicare, Life Insurance, Banking, Umbrella Insurance, Cross Selling, Brokers
Education
Georgia State University 2004 — 2006
Master of Business Administration (M.B.A.), RMI
Georgia State University - J. Mack Robinson College of Business 2000 — 2004
BBA, Management
Jeff Gaydos Jeff Gaydos's The Auto Club Group Experience March 1993 - March 2006
Job Senior Manager Communications at Hess Corporation
Industry Oil & Energy
Experience
Hess Corporation March 2008 - Present
Gaydos Group 1983 - 2013
Ford Motor Company 2006 - 2008
The Auto Club Group March 1993 - March 2006
Detroit Empowerment Zone 2000 - 2004
Chrysler Corp 1984 - 1985
Skills
Corporate Communications, Public Relations, Strategic Communications, Graphic Design, Internal Communications, Writing, Public Speaking, Media Relations, Team Building, Publishing, Newsletters, Press Releases, Crisis Communications, Copywriting, Publications, Editing, Strategic Planning, Reputation Management, Marketing Communications, Web Content, Communications Planning, Journalism, Content Management, Content Development, Communication Training
Education
Fairleigh Dickinson University
Woodbridge High School
Hess Corporation March 2008 - Present
Gaydos Group 1983 - 2013
Ford Motor Company 2006 - 2008
The Auto Club Group March 1993 - March 2006
Detroit Empowerment Zone 2000 - 2004
Chrysler Corp 1984 - 1985
Skills
Corporate Communications, Public Relations, Strategic Communications, Graphic Design, Internal Communications, Writing, Public Speaking, Media Relations, Team Building, Publishing, Newsletters, Press Releases, Crisis Communications, Copywriting, Publications, Editing, Strategic Planning, Reputation Management, Marketing Communications, Web Content, Communications Planning, Journalism, Content Management, Content Development, Communication Training
Education
Fairleigh Dickinson University
Woodbridge High School
Chris Ruby's The Auto Club Group Experience May 2005 - Present
Job Catastrophe Team Field Manager at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group May 2005 - Present
Nationwide Insurance 1992 - 2004
terry parker high school 1989 - 1992
Skills
Property Damage, Property & Casualty..., Casualty, Liability, Legal Liability, Insurance, Claim, Claims Management, Commercial Insurance, Commercial Lines, General Insurance, Subrogation, Underwriting, Customer Service, Workers Compensation, Casualty Insurance
Education
Florida State University 1984 — 1988
BS, EDUCATION, EXERCISE SCIENCE
Terry Parker High 1980 — 1982
The Auto Club Group May 2005 - Present
Nationwide Insurance 1992 - 2004
terry parker high school 1989 - 1992
Skills
Property Damage, Property & Casualty..., Casualty, Liability, Legal Liability, Insurance, Claim, Claims Management, Commercial Insurance, Commercial Lines, General Insurance, Subrogation, Underwriting, Customer Service, Workers Compensation, Casualty Insurance
Education
Florida State University 1984 — 1988
BS, EDUCATION, EXERCISE SCIENCE
Terry Parker High 1980 — 1982
Jennifer Semeraro's The Auto Club Group Experience September 2010 - Present
Job Director, Insurance Agency Operations
Industry Insurance
Experience
The Auto Club Group September 2010 - Present
Unitrin Direct Insurance March 2006 - September 2010
AIG Auto Insurance April 2002 - March 2006
AIG January 2001 - April 2001
The Hanover Insurance Group February 1999 - May 2000
Cotton States Insurance July 1998 - February 1999
STATE FARM INSURANCE January 1992 - July 1998
Skills
Claims, Insurance, Liability, Underwriting, Mentoring, Sales, Leadership Development, Customer Experience, Coaching, Claim, Analysis, Property Damage, Performance Management, Training, General Insurance, Claims Management, Property & Casualty..., Claims Handling, Commercial Insurance, Casualty Insurance
Education
Florida State University 1989 — 1991
BS, Criminology
The Auto Club Group September 2010 - Present
Unitrin Direct Insurance March 2006 - September 2010
AIG Auto Insurance April 2002 - March 2006
AIG January 2001 - April 2001
The Hanover Insurance Group February 1999 - May 2000
Cotton States Insurance July 1998 - February 1999
STATE FARM INSURANCE January 1992 - July 1998
Skills
Claims, Insurance, Liability, Underwriting, Mentoring, Sales, Leadership Development, Customer Experience, Coaching, Claim, Analysis, Property Damage, Performance Management, Training, General Insurance, Claims Management, Property & Casualty..., Claims Handling, Commercial Insurance, Casualty Insurance
Education
Florida State University 1989 — 1991
BS, Criminology
Sarah Kozminski Sarah Kozminski's The Auto Club Group Experience January 1999 - September 2002
Job Physical Therapy Academic Coordinator at Grand Valley State University
Industry Education Management
Experience
Grand Valley State University September 2013 - Present
Grand Valley State University August 2012 - September 2013
Grand Valley State University February 2009 - August 2012
Grand Valley State University September 2004 - February 2009
Grand Valley State University September 2002 - September 2004
The Auto Club Group January 1999 - September 2002
Skills
Fundraising, Higher Education, Nonprofits, Training, Student Engagement, Student Affairs, Student Development, Microsoft Office, Leadership, Access, Event Planning, Policy, Spreadsheets, Research, Non-profits, PowerPoint, Auditing, Data Entry, Public Speaking, Editing, Microsoft Word, Microsoft Excel, Insurance, Academic Advising, Customer Service, Drawing, Budgets, Typing, Chickens, Gardening, Mail Merge, Children, Feng Shui, Recycling, Volunteering, Organization, Banner Finance, Web Content Management, Bird Watching, Candles, Empathetic listening, Operating Budgets, Coalition Development, Cultural Awareness, Adult Learning Theory, Non-profit..., Cultural Competency, Long-term Care, Collaborative Problem...
Education
Grand Valley State University 2013 — 2017
Master's Degree, Social Work and Public and Nonprofit Administration
Grand Valley State University 2009 — 2013
Master's Degree, Educaiton - Adult and Higher Education
Grand Valley State University
Certificate, Nonprofit Board Certificate Program
Grand Valley State University
Bachelor of Art, English - Language Arts
Union High
High School Diploma
Grand Valley State University September 2013 - Present
Grand Valley State University August 2012 - September 2013
Grand Valley State University February 2009 - August 2012
Grand Valley State University September 2004 - February 2009
Grand Valley State University September 2002 - September 2004
The Auto Club Group January 1999 - September 2002
Skills
Fundraising, Higher Education, Nonprofits, Training, Student Engagement, Student Affairs, Student Development, Microsoft Office, Leadership, Access, Event Planning, Policy, Spreadsheets, Research, Non-profits, PowerPoint, Auditing, Data Entry, Public Speaking, Editing, Microsoft Word, Microsoft Excel, Insurance, Academic Advising, Customer Service, Drawing, Budgets, Typing, Chickens, Gardening, Mail Merge, Children, Feng Shui, Recycling, Volunteering, Organization, Banner Finance, Web Content Management, Bird Watching, Candles, Empathetic listening, Operating Budgets, Coalition Development, Cultural Awareness, Adult Learning Theory, Non-profit..., Cultural Competency, Long-term Care, Collaborative Problem...
Education
Grand Valley State University 2013 — 2017
Master's Degree, Social Work and Public and Nonprofit Administration
Grand Valley State University 2009 — 2013
Master's Degree, Educaiton - Adult and Higher Education
Grand Valley State University
Certificate, Nonprofit Board Certificate Program
Grand Valley State University
Bachelor of Art, English - Language Arts
Union High
High School Diploma
Anne Caskey's The Auto Club Group Experience 1996 - Present
Job Analyst at AAA Michigan
Industry Insurance
Experience
The Auto Club Group (AAA Michigan August 1996 - Present
The Auto Club Group 1996 - Present
Alexander Hamilton Life Insurance (1981-1996) 1985 - 1996
Alexander Hamilton Life 1984 - 1996
Skills
JCL, Mainframe, COBOL, CICS, Business Analysis, IBM Mainframe, Fileaid, DB2, VSAM, Requirements Analysis, Disaster Recovery, Visio, Enterprise Architecture, Unix
Education
Henry Ford Community College 1975 — 1979
The Auto Club Group (AAA Michigan August 1996 - Present
The Auto Club Group 1996 - Present
Alexander Hamilton Life Insurance (1981-1996) 1985 - 1996
Alexander Hamilton Life 1984 - 1996
Skills
JCL, Mainframe, COBOL, CICS, Business Analysis, IBM Mainframe, Fileaid, DB2, VSAM, Requirements Analysis, Disaster Recovery, Visio, Enterprise Architecture, Unix
Education
Henry Ford Community College 1975 — 1979
Nathan Normandin's The Auto Club Group Experience 2006 - December 2008
Job Solutions Architect at Data Intensity, LLC
Industry Information Services
Experience
Data Intensity, LLC January 2015 - Present
Data Intensity June 2011 - Present
LiveWire Mobile, Inc. February 2009 - June 2011
Perot Systems July 2006 - December 2008
The Auto Club Group 2006 - December 2008
T January 2004 - June 2005
Circuit City June 2002 - January 2004
Skills
System Monitoring, VMware, Project Delivery, Virtualization, Disaster Recovery, Integration, Network Security, Security, Linux, Mobile Devices, Data Center, Windows Server, Xen, TCP/IP, Windows, Servers, Cloud Computing, Unix, Wireless, Solaris, VMware ESX, Perl, System Deployment, DHCP, Enterprise Architecture
Education
Oakland University 2005 — 2007
Bachelor of Science, Management Information Systems
Fitchburg State University 2002 — 2005
Quabbin Regional high school 1998 — 2004
Data Intensity, LLC January 2015 - Present
Data Intensity June 2011 - Present
LiveWire Mobile, Inc. February 2009 - June 2011
Perot Systems July 2006 - December 2008
The Auto Club Group 2006 - December 2008
T January 2004 - June 2005
Circuit City June 2002 - January 2004
Skills
System Monitoring, VMware, Project Delivery, Virtualization, Disaster Recovery, Integration, Network Security, Security, Linux, Mobile Devices, Data Center, Windows Server, Xen, TCP/IP, Windows, Servers, Cloud Computing, Unix, Wireless, Solaris, VMware ESX, Perl, System Deployment, DHCP, Enterprise Architecture
Education
Oakland University 2005 — 2007
Bachelor of Science, Management Information Systems
Fitchburg State University 2002 — 2005
Quabbin Regional high school 1998 — 2004
Carl M Ellis III's The Auto Club Group Experience August 2012 - Present
Job Insurance Agent at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group August 2012 - Present
Horace Mann November 2010 - August 2012
Buildco of Central Florida Inc. December 2006 - December 2010
Ellis Property Investments, Inc April 2003 - December 2010
Robert T Newsome Insurance February 2010 - October 2010
Carl Ellis Enterprises, Inc dba Badcock Home Furniture & More January 1992 - November 2007
Skills
Commercial Insurance, Insurance, Property & Casualty..., Start-ups, Sales, Change Management, Marketing, Training, Property, Life Insurance, Operations Management, Negotiation, Commercial Lines, Retail Operations, Underwriting, Business Operations, Casualty Insurance, General Insurance, Liability, Umbrella Insurance
Education
Florida Southern College 1989 — 1991
B.S. Accounting, Accounting and Finance
University of South Florida 1988 — 1989
Accounting and Finance
Polk State College 1986 — 1988
Associate of Arts (A.A.), Accounting
The Auto Club Group August 2012 - Present
Horace Mann November 2010 - August 2012
Buildco of Central Florida Inc. December 2006 - December 2010
Ellis Property Investments, Inc April 2003 - December 2010
Robert T Newsome Insurance February 2010 - October 2010
Carl Ellis Enterprises, Inc dba Badcock Home Furniture & More January 1992 - November 2007
Skills
Commercial Insurance, Insurance, Property & Casualty..., Start-ups, Sales, Change Management, Marketing, Training, Property, Life Insurance, Operations Management, Negotiation, Commercial Lines, Retail Operations, Underwriting, Business Operations, Casualty Insurance, General Insurance, Liability, Umbrella Insurance
Education
Florida Southern College 1989 — 1991
B.S. Accounting, Accounting and Finance
University of South Florida 1988 — 1989
Accounting and Finance
Polk State College 1986 — 1988
Associate of Arts (A.A.), Accounting
Marie Miskevich's The Auto Club Group Experience 2000 - Present
Job Senior IT Auditor at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group 2000 - Present
Deloitte & Touche January 1998 - June 2000
Skills
CISA, Internal Audit, IT Audit, IT Controls, Auditing, Risk Assessment, MVS, Information Security, Internal Controls, Enterprise Risk..., Business Analysis
Education
Eastern Michigan University 1995 — 1997
BBA, Accounting Information Systems
The Auto Club Group 2000 - Present
Deloitte & Touche January 1998 - June 2000
Skills
CISA, Internal Audit, IT Audit, IT Controls, Auditing, Risk Assessment, MVS, Information Security, Internal Controls, Enterprise Risk..., Business Analysis
Education
Eastern Michigan University 1995 — 1997
BBA, Accounting Information Systems
Ericka Bennett's The Auto Club Group Experience 2000 - 2004
Job Quality Assurance Manager at Toyota Financial Services
Industry Financial Services
Experience
Toyota Financial Services September 2012 - Present
Toyota Financial Services February 2008 - September 2012
GMAC Insurance 2004 - 2008
The Auto Club Group 2000 - 2004
Consumer Pulse 1998 - 2001
Education
Fontbonne University 2005 — 2007
Master of Business Administration
Oakland University 1999 — 2003
Bachelor of Science, Biology
Toyota Financial Services September 2012 - Present
Toyota Financial Services February 2008 - September 2012
GMAC Insurance 2004 - 2008
The Auto Club Group 2000 - 2004
Consumer Pulse 1998 - 2001
Education
Fontbonne University 2005 — 2007
Master of Business Administration
Oakland University 1999 — 2003
Bachelor of Science, Biology
Shalbha Garg's The Auto Club Group Experience 2004 - 2006
Job Senior Software Engineer at St. Jude Medical
Industry Banking
Experience
St. Jude Medical February 2010 - Present
Flagstar Bank August 2005 - February 2010
The Auto Club Group 2004 - 2006
Qwest Communications 2000 - 2002
Nationwide Insurance 2000 - 2000
Skills
Spring, Websphere, Java Enterprise Edition, Tomcat, Java, Oracle, HTML, Scrum, Agile Methodologies, Requirements Analysis, JBoss Application Server, AJAX, Hibernate, JavaScript
Education
Franklin University 1999 — 2000
Bachelors, Coputer Science
St. Jude Medical February 2010 - Present
Flagstar Bank August 2005 - February 2010
The Auto Club Group 2004 - 2006
Qwest Communications 2000 - 2002
Nationwide Insurance 2000 - 2000
Skills
Spring, Websphere, Java Enterprise Edition, Tomcat, Java, Oracle, HTML, Scrum, Agile Methodologies, Requirements Analysis, JBoss Application Server, AJAX, Hibernate, JavaScript
Education
Franklin University 1999 — 2000
Bachelors, Coputer Science
Richard Asteriou's The Auto Club Group Experience April 1995 - March 2004
Job Application Developer, Senior at Blue Cross Blue Shield of Michigan
Industry Insurance
Experience
Blue Cross Blue Shield of Michigan April 2004 - Present
The Auto Club Group April 1995 - March 2004
AAA Michigan 1995 - 2004
FaciliTech Systems International 1985 - 1994
Skills
COBOL, Mainframe, DB2, Xpediter, Fileaid, Endevor, DB2/SQL, VSAM, JCL, MVS, IBM Mainframe, CICS, Application Development, Websphere, PL/SQL, Unix, Unix Shell Scripting, Oracle SQL
Education
Eastern Michigan University 1972 — 1976
BBA, Operations Research & Information Systems
Blue Cross Blue Shield of Michigan April 2004 - Present
The Auto Club Group April 1995 - March 2004
AAA Michigan 1995 - 2004
FaciliTech Systems International 1985 - 1994
Skills
COBOL, Mainframe, DB2, Xpediter, Fileaid, Endevor, DB2/SQL, VSAM, JCL, MVS, IBM Mainframe, CICS, Application Development, Websphere, PL/SQL, Unix, Unix Shell Scripting, Oracle SQL
Education
Eastern Michigan University 1972 — 1976
BBA, Operations Research & Information Systems
Grant Coaker's The Auto Club Group Experience April 2005 - July 2005
Job Systems Analyst Contract at Canada Revenue Agency
Industry Information Services
Experience
Canada Revenue Agency January 2013 - Present
1184379 Ontario Inc. May 1996 - Present
IBM April 2009 - December 2012
The Co-operators July 2008 - October 2008
California State Automobile Association (AAA) May 2007 - May 2008
RSA March 2006 - May 2007
TIAA-CREF September 2005 - March 2006
The Auto Club Group April 2005 - July 2005
Lowe's Home Improvement 2004 - 2005
Key Bank 2003 - 2004
Skills
COBOL, CICS, DB2, Insurance, JCL, VSAM, Testing, Billing, Business Requirements, Requirements Gathering, Systems Analysis, Mainframe, Requirements Analysis, SQL, Business Analysis, TSO, MVS, IBM Mainframe, z/OS, Application Development, Programming, Documentation, Analysis, Problem Solving, Software Documentation, Software Development, Disaster Recovery, Project Delivery, SDLC, Business Process, Solution Architecture, Software Project..., Fileaid, Visio, User Acceptance Testing, Production Support, System Testing, Databases, Data Modeling, Program Management, Data Warehousing, Invoicing, Integration
Education
DeVry Institute of Technology 1984 — 1987
Computer Information Systems, Computer Science, 3.83 GPA
George Brown College 1980 — 1982
Graphic Design, Commercial Art
Canada Revenue Agency January 2013 - Present
1184379 Ontario Inc. May 1996 - Present
IBM April 2009 - December 2012
The Co-operators July 2008 - October 2008
California State Automobile Association (AAA) May 2007 - May 2008
RSA March 2006 - May 2007
TIAA-CREF September 2005 - March 2006
The Auto Club Group April 2005 - July 2005
Lowe's Home Improvement 2004 - 2005
Key Bank 2003 - 2004
Skills
COBOL, CICS, DB2, Insurance, JCL, VSAM, Testing, Billing, Business Requirements, Requirements Gathering, Systems Analysis, Mainframe, Requirements Analysis, SQL, Business Analysis, TSO, MVS, IBM Mainframe, z/OS, Application Development, Programming, Documentation, Analysis, Problem Solving, Software Documentation, Software Development, Disaster Recovery, Project Delivery, SDLC, Business Process, Solution Architecture, Software Project..., Fileaid, Visio, User Acceptance Testing, Production Support, System Testing, Databases, Data Modeling, Program Management, Data Warehousing, Invoicing, Integration
Education
DeVry Institute of Technology 1984 — 1987
Computer Information Systems, Computer Science, 3.83 GPA
George Brown College 1980 — 1982
Graphic Design, Commercial Art
Lori (Majetic) Stratford's The Auto Club Group Experience May 2014 - Present
Job Senior IT Consultant at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group May 2014 - Present
The Auto Club Group August 1999 - May 2014
American Republic Insurance Company May 1997 - August 1999
Skills
SDLC, IT Strategy, JCL, Disaster Recovery, Enterprise Architecture, IT Management, Fileaid, DB2, Servers, VSAM, Mainframe, COBOL, Active Directory, CICS, ITIL
Education
Iowa State University 1997 — 1999
MBA Program
Grand Valley State University 1992 — 1997
Bachelor of Science, Computer Information Systems
The Auto Club Group May 2014 - Present
The Auto Club Group August 1999 - May 2014
American Republic Insurance Company May 1997 - August 1999
Skills
SDLC, IT Strategy, JCL, Disaster Recovery, Enterprise Architecture, IT Management, Fileaid, DB2, Servers, VSAM, Mainframe, COBOL, Active Directory, CICS, ITIL
Education
Iowa State University 1997 — 1999
MBA Program
Grand Valley State University 1992 — 1997
Bachelor of Science, Computer Information Systems
Holly Hernandez's The Auto Club Group Experience October 2011 - Present
Job Student at Grand Rapids Community College
Industry Management Consulting
Experience
The Auto Club Group October 2011 - Present
Skills
Customer Service, PowerPoint, Microsoft Office, Sales, Microsoft Excel, Customer Satisfaction, Management, Microsoft Word, Coaching, Training, Teamwork, Outlook, Social Media, Retail, Analysis, Event Planning, Social Networking, Social Media Marketing, Business Strategy, Recruiting, Inventory Management, Windows, Team Building, Team Leadership, Strategic Planning, Small Business, Customer Retention, Problem Solving, Research, Leadership
Education
Ferris State University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Grand Rapids Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
The Auto Club Group October 2011 - Present
Skills
Customer Service, PowerPoint, Microsoft Office, Sales, Microsoft Excel, Customer Satisfaction, Management, Microsoft Word, Coaching, Training, Teamwork, Outlook, Social Media, Retail, Analysis, Event Planning, Social Networking, Social Media Marketing, Business Strategy, Recruiting, Inventory Management, Windows, Team Building, Team Leadership, Strategic Planning, Small Business, Customer Retention, Problem Solving, Research, Leadership
Education
Ferris State University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Grand Rapids Community College 2013 — 2015
Associate's degree, Business Administration and Management, General
George Hoskinson's The Auto Club Group Experience October 2011 - Present
Job Assistant Vice President Automotive Regional Operations at The Auto Club Group
Industry Consumer Services
Experience
The Auto Club Group October 2011 - Present
AAA Auto Club South January 2007 - October 2011
Skills
Management, Process Improvement, Customer Satisfaction, Call Centers, Team Building, Strategic Planning, Leadership, Coaching, Budgets, Account Management, Vendor Management, Customer Service, Sales Management, Operations Management, Team Leadership, New Business Development, Marketing Strategy, Customer Experience, Continuous Improvement, Performance Improvement
Education
Eckerd College
BA Business, Business Administration and Management, General
The Auto Club Group October 2011 - Present
AAA Auto Club South January 2007 - October 2011
Skills
Management, Process Improvement, Customer Satisfaction, Call Centers, Team Building, Strategic Planning, Leadership, Coaching, Budgets, Account Management, Vendor Management, Customer Service, Sales Management, Operations Management, Team Leadership, New Business Development, Marketing Strategy, Customer Experience, Continuous Improvement, Performance Improvement
Education
Eckerd College
BA Business, Business Administration and Management, General
Gene Keeler's The Auto Club Group Experience 2006 - Present
Job Engineering Manager at AAA Michigan
Industry Insurance
Experience
The Auto Club Group 2006 - Present
AAA Michigan June 2006 - March 2011
Auto Club Group of Michigan 2006 - 2010
Auto Club Group of Michigan 2006 - 2010
CMS Energy 2006 - 2008
The Auto Club Group (AAA Michigan) 2000 - 2008
AAA Nebraska 1996 - 2008
Skills
Vendor Management, Call Center, Insurance, IT Management, ITIL, Servers, IT Strategy, SDLC, Data Center, Strategic Planning, Process Improvement, Disaster Recovery, Telecommunications, Business Analysis, Project Management, Integration, Enterprise Architecture, Call Centers, Cisco Technologies, Solution Architecture, PMP, Security, Visio, PMO, Networking, Software Documentation, Requirements Gathering
Education
Eastern Michigan University 1982 — 1987
Batchelors of Science, Computer-aided Technology and Manufacturing
The Auto Club Group 2006 - Present
AAA Michigan June 2006 - March 2011
Auto Club Group of Michigan 2006 - 2010
Auto Club Group of Michigan 2006 - 2010
CMS Energy 2006 - 2008
The Auto Club Group (AAA Michigan) 2000 - 2008
AAA Nebraska 1996 - 2008
Skills
Vendor Management, Call Center, Insurance, IT Management, ITIL, Servers, IT Strategy, SDLC, Data Center, Strategic Planning, Process Improvement, Disaster Recovery, Telecommunications, Business Analysis, Project Management, Integration, Enterprise Architecture, Call Centers, Cisco Technologies, Solution Architecture, PMP, Security, Visio, PMO, Networking, Software Documentation, Requirements Gathering
Education
Eastern Michigan University 1982 — 1987
Batchelors of Science, Computer-aided Technology and Manufacturing
Jim McDowell's The Auto Club Group Experience January 1992 - December 1994
Job DJM Consulting
Industry Management Consulting
Experience
DJM Consulting April 2009 - Present
AAA Arizona February 1997 - April 2009
Affinity Group, Inc. January 1995 - May 1996
The Auto Club Group January 1992 - December 1994
American Automobile Association (AAA) 1986 - 1992
Skills
Leadership, Strategic Partnerships, Insurance, Business Planning, Strategy, Team Building, Customer Service, Public Speaking, New Business Development, Strategic Planning, CRM, Contract Negotiation, Project Management, Marketing, Management, Team Leadership, Marketing Strategy, Business Strategy, Training, Vendor Management, Sales Operations, Management Consulting, Process Improvement, Change Management, Operations Management, Budgets, Sales Management, Leadership Development, P&L Management, Coaching, Executive Management, Sales, Product Development, Start-ups, Marketing Communications, Mergers, Mergers & Acquisitions, Negotiation, Business Analysis, Program Management, Customer Satisfaction, Product Management, Forecasting, Account Management, Customer Experience
Education
Harvard Business School 1990 — 1990
AMP 107, Management
The George Washington University 1970 — 1973
MEA, Engineering Administration
Western Michigan University 1961 — 1966
BS, Automotive Engineering And Technology
DJM Consulting April 2009 - Present
AAA Arizona February 1997 - April 2009
Affinity Group, Inc. January 1995 - May 1996
The Auto Club Group January 1992 - December 1994
American Automobile Association (AAA) 1986 - 1992
Skills
Leadership, Strategic Partnerships, Insurance, Business Planning, Strategy, Team Building, Customer Service, Public Speaking, New Business Development, Strategic Planning, CRM, Contract Negotiation, Project Management, Marketing, Management, Team Leadership, Marketing Strategy, Business Strategy, Training, Vendor Management, Sales Operations, Management Consulting, Process Improvement, Change Management, Operations Management, Budgets, Sales Management, Leadership Development, P&L Management, Coaching, Executive Management, Sales, Product Development, Start-ups, Marketing Communications, Mergers, Mergers & Acquisitions, Negotiation, Business Analysis, Program Management, Customer Satisfaction, Product Management, Forecasting, Account Management, Customer Experience
Education
Harvard Business School 1990 — 1990
AMP 107, Management
The George Washington University 1970 — 1973
MEA, Engineering Administration
Western Michigan University 1961 — 1966
BS, Automotive Engineering And Technology
Darrick Swanson's The Auto Club Group Experience July 2012 - Present
Job Manager, Voice Technology at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group July 2012 - Present
The Auto Club Group August 2008 - June 2012
PAETEC Communications Inc. September 1999 - 2008
Skills
Cisco Technologies, Telecommunications, Data Center, VoIP, LAN-WAN, Avaya, SDLC, IVR, Vendor Management, Disaster Recovery, Telephony, Call Centers, Integration, WAN, Enterprise Architecture, Network Design, Technical Support, Cloud Computing, Networking, System Deployment, MPLS, Switches, TCP/IP
Education
Eastern Michigan University
The Auto Club Group July 2012 - Present
The Auto Club Group August 2008 - June 2012
PAETEC Communications Inc. September 1999 - 2008
Skills
Cisco Technologies, Telecommunications, Data Center, VoIP, LAN-WAN, Avaya, SDLC, IVR, Vendor Management, Disaster Recovery, Telephony, Call Centers, Integration, WAN, Enterprise Architecture, Network Design, Technical Support, Cloud Computing, Networking, System Deployment, MPLS, Switches, TCP/IP
Education
Eastern Michigan University
Donna Shivak's The Auto Club Group Experience November 2007 - Present
Job Sr. Pricing & Product Development Technician at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group November 2007 - Present
Skills
Property & Casualty..., Insurance, Sales, Customer Service, Team Building, Data Analysis, Analysis, Team Leadership, Management, Strategic Planning, Troubleshooting, Project Management, Outlook, Process Improvement, Program Management
Education
University of Phoenix 2005 — 2006
Master of Business Administration
Lawrence Technological University
Web Design Certificate
University of Phoenix 1998 — 2001
Bachelor of Science in Business, Information Systems
Henry Ford Community College 1987 — 1991
Associate in Liberal Arts
The Auto Club Group November 2007 - Present
Skills
Property & Casualty..., Insurance, Sales, Customer Service, Team Building, Data Analysis, Analysis, Team Leadership, Management, Strategic Planning, Troubleshooting, Project Management, Outlook, Process Improvement, Program Management
Education
University of Phoenix 2005 — 2006
Master of Business Administration
Lawrence Technological University
Web Design Certificate
University of Phoenix 1998 — 2001
Bachelor of Science in Business, Information Systems
Henry Ford Community College 1987 — 1991
Associate in Liberal Arts
Ruth Sammons's The Auto Club Group Experience October 1990 - July 2000
Job Retail Professional
Industry Retail
Experience
Dillards February 2011 - February 2012
Dillards December 2003 - September 2008
AAA Auto Club South August 2000 - March 2003
The Auto Club Group October 1990 - July 2000
Skills
Travel Planning
Education
Gateway Technical College 1988 — 1989
Diploma, Travel
Tremper High School 1965 — 1969
Diploma
Dillards February 2011 - February 2012
Dillards December 2003 - September 2008
AAA Auto Club South August 2000 - March 2003
The Auto Club Group October 1990 - July 2000
Skills
Travel Planning
Education
Gateway Technical College 1988 — 1989
Diploma, Travel
Tremper High School 1965 — 1969
Diploma
Theresa Verburg's The Auto Club Group Experience April 2010 - Present
Job Sr. Electronic Forms Developer
Industry Computer Software
Experience
The Auto Club Group April 2010 - Present
D+H April 2004 - April 2014
Mid-Michigan BFMA 2005 - 2008
Skills
Adobe Acrobat, Content Management, HTML, Microsoft Office, XML, JavaScript, Project Management, InDesign, Training, Troubleshooting, Pdf, Testing, Dreamweaver, Adobe Creative Suite, Adobe LiveCycle Designer
Education
Ferris State University 1986 — 1988
Grand Rapids Community College
Computer Applications and Programming
The Auto Club Group April 2010 - Present
D+H April 2004 - April 2014
Mid-Michigan BFMA 2005 - 2008
Skills
Adobe Acrobat, Content Management, HTML, Microsoft Office, XML, JavaScript, Project Management, InDesign, Training, Troubleshooting, Pdf, Testing, Dreamweaver, Adobe Creative Suite, Adobe LiveCycle Designer
Education
Ferris State University 1986 — 1988
Grand Rapids Community College
Computer Applications and Programming
chase sari's The Auto Club Group Experience April 2007 - August 2009
Job Delivery Manager at Domino's Pizza
Industry Entertainment
Experience
Mortgage Bankers Field Services June 2014 - Present
Domino's Pizza February 2013 - Present
Necessari Music September 2011 - Present
Thomas M. Cooley Law School January 2011 - August 2013
Thomas M. Cooley Law School January 2011 - August 2013
Market Connect Group Michigan November 2012 - February 2013
Chuck Latham Associates, Inc. August 2012 - October 2012
Chuck Latham Associates Inc. Michigan August 2012 - October 2012
Specialty Retail Ventures LLC. Jackson September 2011 - January 2012
The Auto Club Group April 2007 - August 2009
Skills
Social Media, Social Media Marketing, Copywriting, Public Speaking, Event Planning, Marketing, Advertising, Customer Service, Public Relations, Broadcast, Radio, Entertainment, Video, Event Management
Education
Specs Howard School of Media Arts 2005 — 2005
Certificate of Completion, Radio
Eastern Michigan University 1994 — 2000
Telecommunications & Film
Napoleon High School 1988 — 1992
Diploma
Specs Howard School of Broadcast Arts
Mortgage Bankers Field Services June 2014 - Present
Domino's Pizza February 2013 - Present
Necessari Music September 2011 - Present
Thomas M. Cooley Law School January 2011 - August 2013
Thomas M. Cooley Law School January 2011 - August 2013
Market Connect Group Michigan November 2012 - February 2013
Chuck Latham Associates, Inc. August 2012 - October 2012
Chuck Latham Associates Inc. Michigan August 2012 - October 2012
Specialty Retail Ventures LLC. Jackson September 2011 - January 2012
The Auto Club Group April 2007 - August 2009
Skills
Social Media, Social Media Marketing, Copywriting, Public Speaking, Event Planning, Marketing, Advertising, Customer Service, Public Relations, Broadcast, Radio, Entertainment, Video, Event Management
Education
Specs Howard School of Media Arts 2005 — 2005
Certificate of Completion, Radio
Eastern Michigan University 1994 — 2000
Telecommunications & Film
Napoleon High School 1988 — 1992
Diploma
Specs Howard School of Broadcast Arts
John Fanta's The Auto Club Group Experience March 2002 - Present
Job Assistant General Counsel at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group March 2002 - Present
Education
Harvard Law School 1980 — 1983
J.D., Law
University of Rochester 1976 — 1980
B.A., Biology
Oak Park - River Forest High School 1972 — 1976
The Auto Club Group March 2002 - Present
Education
Harvard Law School 1980 — 1983
J.D., Law
University of Rochester 1976 — 1980
B.A., Biology
Oak Park - River Forest High School 1972 — 1976
Colleen Hurley's The Auto Club Group Experience May 2011 - Present
Job Senior Financial Analyst at The Auto Club Group
Industry Accounting
Experience
The Auto Club Group May 2011 - Present
Nortrax December 2008 - October 2009
Network Liquidators December 2007 - September 2008
Metro Development Group April 2005 - December 2007
OSI Restaurant Partners September 2000 - April 2005
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Accounting, Finance, General Ledger, Financial Accounting, Variance Analysis, Microsoft Excel
Education
Florida State University - College of Business 1996 — 2000
Bachelors, Accounting
The Auto Club Group May 2011 - Present
Nortrax December 2008 - October 2009
Network Liquidators December 2007 - September 2008
Metro Development Group April 2005 - December 2007
OSI Restaurant Partners September 2000 - April 2005
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Accounting, Finance, General Ledger, Financial Accounting, Variance Analysis, Microsoft Excel
Education
Florida State University - College of Business 1996 — 2000
Bachelors, Accounting
Beverly Caffee's The Auto Club Group Experience October 2002 - February 2008
Job Experience Claims Adjuster
Industry Insurance
Experience
The Auto Club Group October 2002 - February 2008
AAA Auto Club Services October 2002 - February 2008
The Auto Club Group March 1976 - October 2002
AAA Auto Club Services March 1976 - October 2002
Skills
Insurance
Education
Ferris State University 1969 — 1971
Accounting
Oakland University
Bachelors of Arts, Sociology
The Auto Club Group October 2002 - February 2008
AAA Auto Club Services October 2002 - February 2008
The Auto Club Group March 1976 - October 2002
AAA Auto Club Services March 1976 - October 2002
Skills
Insurance
Education
Ferris State University 1969 — 1971
Accounting
Oakland University
Bachelors of Arts, Sociology
Leslie Morrison's The Auto Club Group Experience July 2009 - Present
Job Insurance Sales Manager
Industry Insurance
Experience
AAA Insurance July 2009 - Present
The Auto Club Group July 2009 - Present
Nationwide Insurance March 1993 - June 2009
Skills
Insurance, Liability, Claim, Training, Call Centers, Sales, Property & Casualty..., General Insurance, Underwriting, Life Insurance, Commercial Insurance, Health Insurance, Term Life Insurance, Umbrella Insurance, Fixed Annuities
Education
Springfield College 1976 — 1978
Bachelor of Science (B.S.), Sociology
Endicott College 1974 — 1976
Associate of Arts (A.A.), Liberal Arts
AAA Insurance July 2009 - Present
The Auto Club Group July 2009 - Present
Nationwide Insurance March 1993 - June 2009
Skills
Insurance, Liability, Claim, Training, Call Centers, Sales, Property & Casualty..., General Insurance, Underwriting, Life Insurance, Commercial Insurance, Health Insurance, Term Life Insurance, Umbrella Insurance, Fixed Annuities
Education
Springfield College 1976 — 1978
Bachelor of Science (B.S.), Sociology
Endicott College 1974 — 1976
Associate of Arts (A.A.), Liberal Arts
Holly Campbell (Sartorius)'s The Auto Club Group Experience September 2013 - Present
Job Payroll Analyst at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group September 2013 - Present
Dawghouse Bar & Grill March 2010 - Present
The Auto Club Group August 2005 - September 2013
Skills
Property & Casualty..., Life Insurance, Insurance, Term Life Insurance, Casualty, Health Insurance, Underwriting, General Insurance, Fixed Annuities, Disability Insurance, Whole Life, Long-term Care, Universal Life, Employee Benefits, Umbrella Insurance, Commercial Insurance, Strategic Financial..., Legal Liability, Liability
Education
Henry Ford Community College
Associates, General Business
National Institute of Technology 2003 — 2004
Diploma, Medical Billing/Coding
Wayne County Community College District
Associate of Applied Science, Accounting
The Auto Club Group September 2013 - Present
Dawghouse Bar & Grill March 2010 - Present
The Auto Club Group August 2005 - September 2013
Skills
Property & Casualty..., Life Insurance, Insurance, Term Life Insurance, Casualty, Health Insurance, Underwriting, General Insurance, Fixed Annuities, Disability Insurance, Whole Life, Long-term Care, Universal Life, Employee Benefits, Umbrella Insurance, Commercial Insurance, Strategic Financial..., Legal Liability, Liability
Education
Henry Ford Community College
Associates, General Business
National Institute of Technology 2003 — 2004
Diploma, Medical Billing/Coding
Wayne County Community College District
Associate of Applied Science, Accounting
Krystal Weldon's The Auto Club Group Experience August 2013 - Present
Job Product SpecialistInsurance at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group August 2013 - Present
The Auto Club Group May 2012 - August 2013
AAA February 2000 - May 2012
Skills
Customer Satisfaction, Customer Service, Insurance
Education
Eastern Michigan University 1989 — 1992
Psychology Major
Wyandotte Roosevelt 1985 — 1989
The Auto Club Group August 2013 - Present
The Auto Club Group May 2012 - August 2013
AAA February 2000 - May 2012
Skills
Customer Satisfaction, Customer Service, Insurance
Education
Eastern Michigan University 1989 — 1992
Psychology Major
Wyandotte Roosevelt 1985 — 1989
Jackie Owsinek, CPIA, CTC's The Auto Club Group Experience April 2009 - Present
Job Sales and Service Agent at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group April 2009 - Present
The Auto Club Group December 1991 - April 2009
Hallissey Travel March 1991 - December 1991
Premium Travel Services, Inc. April 1990 - March 1991
Rosenbluth Travel Agency October 1988 - April 1990
Manore-Haynes Travel February 1987 - October 1988
Days Inn by Embassy Suites Detroit Metropolitan Airport June 1985 - December 1986
Skills
Insurance, Term Life Insurance, General Insurance, Umbrella Insurance, Property & Casualty..., Health Insurance, Underwriting, Life Insurance, Call Center, Claim, Customer Service, Casualty, Whole Life
Education
Henry Ford Community College 1985 — 1988
Southeastern Academy, Kissimmee, Florida 1985 — 1986
Diploma, Travel and Tourism
Oscar A. Carlson 1981 — 1985
Diploma
The Auto Club Group April 2009 - Present
The Auto Club Group December 1991 - April 2009
Hallissey Travel March 1991 - December 1991
Premium Travel Services, Inc. April 1990 - March 1991
Rosenbluth Travel Agency October 1988 - April 1990
Manore-Haynes Travel February 1987 - October 1988
Days Inn by Embassy Suites Detroit Metropolitan Airport June 1985 - December 1986
Skills
Insurance, Term Life Insurance, General Insurance, Umbrella Insurance, Property & Casualty..., Health Insurance, Underwriting, Life Insurance, Call Center, Claim, Customer Service, Casualty, Whole Life
Education
Henry Ford Community College 1985 — 1988
Southeastern Academy, Kissimmee, Florida 1985 — 1986
Diploma, Travel and Tourism
Oscar A. Carlson 1981 — 1985
Diploma
Mike Toole's The Auto Club Group Experience May 2014 - Present
Job Manager LSSE at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group May 2014 - Present
The Auto Club Group June 2011 - May 2014
The Auto Club Group August 2003 - June 2011
NBD 1978 - 2003
Bank One 1978 - 2003
Skills
IT Management, JCL, Disaster Recovery, ITIL, Documentation, VSAM, CICS, COBOL, DB2, Database Design, Fileaid, Analysis, Business Analysis, Strategic Planning, Problem Solving, Team Management, Team Leadership, Team Building, Enterprise Architecture, SDLC, Software Documentation, Security, Agile Methodologies, Integration, Requirements Analysis, SQL, Process Improvement, Vendor Management, Solution Architecture, IT Strategy, Visio, PMO, PMP, Requirements Gathering, Software Project..., SharePoint, Business Intelligence
Education
Henry Ford Community College 1972 — 1974
The Auto Club Group May 2014 - Present
The Auto Club Group June 2011 - May 2014
The Auto Club Group August 2003 - June 2011
NBD 1978 - 2003
Bank One 1978 - 2003
Skills
IT Management, JCL, Disaster Recovery, ITIL, Documentation, VSAM, CICS, COBOL, DB2, Database Design, Fileaid, Analysis, Business Analysis, Strategic Planning, Problem Solving, Team Management, Team Leadership, Team Building, Enterprise Architecture, SDLC, Software Documentation, Security, Agile Methodologies, Integration, Requirements Analysis, SQL, Process Improvement, Vendor Management, Solution Architecture, IT Strategy, Visio, PMO, PMP, Requirements Gathering, Software Project..., SharePoint, Business Intelligence
Education
Henry Ford Community College 1972 — 1974
Brenda Hoskins's The Auto Club Group Experience August 2011 - Present
Job AAA Insurance Agent Muskegon,MI
Industry Insurance
Experience
The Auto Club Group August 2011 - Present
Allstate Insurance Agency October 1982 - June 2010
Skills
Insurance, Health Insurance, Life Insurance, Fixed Annuities, IRAs, Property & Casualty..., Sales, Term Life Insurance, Universal Life, Whole Life, Casualty, Roth IRA
Education
Henderson State University 1971 — 1975
BS, EDUCATION
The Auto Club Group August 2011 - Present
Allstate Insurance Agency October 1982 - June 2010
Skills
Insurance, Health Insurance, Life Insurance, Fixed Annuities, IRAs, Property & Casualty..., Sales, Term Life Insurance, Universal Life, Whole Life, Casualty, Roth IRA
Education
Henderson State University 1971 — 1975
BS, EDUCATION
Christopher Stotler's The Auto Club Group Experience May 2012 - Present
Job IT Architect at The Auto Club Group
Industry Information Technology and Services
Experience
The Auto Club Group May 2012 - Present
The Auto Club Group August 2010 - May 2012
TechTeam Global August 2006 - August 2010
TechTeam Global May 2005 - August 2006
DaimlerChrysler contracted by TechTeam Global November 2001 - May 2005
Ford Motor Company contracted by TechTeam Global May 2001 - November 2001
DaimlerChrysler contracted by TechTeam Global June 1999 - May 2001
TechTeam Global December 1997 - June 1999
Skills
Dell PowerEdge Servers, HP Proliant, VMware Infrastructure, VMware ESX, Red Hat Linux, SCO Unix, SAN, VMware, DNS, Windows Server, ITIL, Servers, System Administration, Disaster Recovery, Active Directory, DHCP, Data Center, Virtualization, HP, Microsoft Exchange, Troubleshooting, Storage Area Networks, Unix, Hardware, Enterprise Architecture, High Availability, Windows 7, IT Management, Apache, Linux, Solaris, Powershell, Server Architecture, XP, vSphere, TCP/IP, Cluster, System Deployment, Application Performance..., Capacity Planning, ITIL Certified, PHP, HTML, Shell Scripting, Infrastructure, Storage, Integration, IT Strategy, IT Service Management, Vendor Management
Education
Henry Ford Community College 1992 — 1994
Associates, General Studies
The Auto Club Group May 2012 - Present
The Auto Club Group August 2010 - May 2012
TechTeam Global August 2006 - August 2010
TechTeam Global May 2005 - August 2006
DaimlerChrysler contracted by TechTeam Global November 2001 - May 2005
Ford Motor Company contracted by TechTeam Global May 2001 - November 2001
DaimlerChrysler contracted by TechTeam Global June 1999 - May 2001
TechTeam Global December 1997 - June 1999
Skills
Dell PowerEdge Servers, HP Proliant, VMware Infrastructure, VMware ESX, Red Hat Linux, SCO Unix, SAN, VMware, DNS, Windows Server, ITIL, Servers, System Administration, Disaster Recovery, Active Directory, DHCP, Data Center, Virtualization, HP, Microsoft Exchange, Troubleshooting, Storage Area Networks, Unix, Hardware, Enterprise Architecture, High Availability, Windows 7, IT Management, Apache, Linux, Solaris, Powershell, Server Architecture, XP, vSphere, TCP/IP, Cluster, System Deployment, Application Performance..., Capacity Planning, ITIL Certified, PHP, HTML, Shell Scripting, Infrastructure, Storage, Integration, IT Strategy, IT Service Management, Vendor Management
Education
Henry Ford Community College 1992 — 1994
Associates, General Studies
Tashara Edwards's The Auto Club Group Experience June 2014 - Present
Job Licensed Member Representative
Industry Higher Education
Experience
The Auto Club Group June 2014 - Present
The Home Depot March 2013 - June 2014
Care One January 2012 - September 2013
Academic Advising & Career Development Center January 2012 - September 2012
Walt Disney World January 2011 - July 2011
Skills
Communication, Team Building, Finance, Marketing, Public Relations
Education
Eastern Michigan University 2010 — 2014
Bachelor's degree, Public Relations, Advertising, and Applied Communication, 3.0
The Auto Club Group June 2014 - Present
The Home Depot March 2013 - June 2014
Care One January 2012 - September 2013
Academic Advising & Career Development Center January 2012 - September 2012
Walt Disney World January 2011 - July 2011
Skills
Communication, Team Building, Finance, Marketing, Public Relations
Education
Eastern Michigan University 2010 — 2014
Bachelor's degree, Public Relations, Advertising, and Applied Communication, 3.0
Eric Westin's The Auto Club Group Experience November 2012 - Present
Job Life Specialist. AAA Life Insurance Company.
Industry Insurance
Experience
The Auto Club Group November 2012 - Present
Thrivent Financial for Lutherans June 2008 - December 2012
Trussway Inc January 2002 - July 2007
Skills
Sales, Sales Management, Customer Service, Investment Strategies
Education
Eastern Michigan University 1983 — 1985
BA, Marketing and Sales Promotion
The Auto Club Group November 2012 - Present
Thrivent Financial for Lutherans June 2008 - December 2012
Trussway Inc January 2002 - July 2007
Skills
Sales, Sales Management, Customer Service, Investment Strategies
Education
Eastern Michigan University 1983 — 1985
BA, Marketing and Sales Promotion
Lynn Grammel's The Auto Club Group Experience January 1999 - April 2005
Job
Industry Insurance
Experience
AAA Portage Agency September 2006 - Present
The Auto Club Group January 1999 - April 2005
The Auto Club Group April 1989 - April 1998
Skills
Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking
Education
Ferris State University 1984 — 1988
Bachelor's degree, Business Administration
AAA Portage Agency September 2006 - Present
The Auto Club Group January 1999 - April 2005
The Auto Club Group April 1989 - April 1998
Skills
Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking
Education
Ferris State University 1984 — 1988
Bachelor's degree, Business Administration
Joshua Sprigg's The Auto Club Group Experience July 2011 - Present
Job Information Delivery Specialist at The Auto Club Group
Industry Information Services
Experience
The Auto Club Group July 2011 - Present
JP Morgan Chase August 2010 - July 2011
The Home Depot September 2009 - August 2010
Stream Global Services November 2007 - May 2009
Education
Embry Riddle Aeronautical University-Worldwide 2012 — 2013
Master of Science (MS), Aeronautics/Aviation/Aerospace Science and Technology, General
University of South Florida 2009 — 2011
Bachelors, Information Systems Management
The Auto Club Group July 2011 - Present
JP Morgan Chase August 2010 - July 2011
The Home Depot September 2009 - August 2010
Stream Global Services November 2007 - May 2009
Education
Embry Riddle Aeronautical University-Worldwide 2012 — 2013
Master of Science (MS), Aeronautics/Aviation/Aerospace Science and Technology, General
University of South Florida 2009 — 2011
Bachelors, Information Systems Management
Jon Tugan's The Auto Club Group Experience September 2014 - Present
Job Call Advocate at The Auto Club Group
Industry Retail
Experience
The Auto Club Group September 2014 - Present
Amstore September 2013 - September 2014
Cig Jan Products July 2012 - September 2013
Wal-Mart March 2011 - June 2012
Skills
Customer Service, Retail, Microsoft Office, Merchandising, Inventory Management, Time Management, Organizational..., Hilo Operator, Fast Learner, Attention to Detail, Team Leadership
Education
Grand Rapids Community College 2008 — 2010
Mechanical Engineering
The Auto Club Group September 2014 - Present
Amstore September 2013 - September 2014
Cig Jan Products July 2012 - September 2013
Wal-Mart March 2011 - June 2012
Skills
Customer Service, Retail, Microsoft Office, Merchandising, Inventory Management, Time Management, Organizational..., Hilo Operator, Fast Learner, Attention to Detail, Team Leadership
Education
Grand Rapids Community College 2008 — 2010
Mechanical Engineering
Parsons Gary's The Auto Club Group Experience May 2005 - Present
Job insurance agent at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group May 2005 - Present
Skills
Umbrella Insurance, Commercial Insurance, General Insurance, Liability, Health Insurance, Fixed Annuities, Underwriting, Disability Insurance
Education
Gordon College 1982 — 1986
Business/Commerce, General
The Auto Club Group May 2005 - Present
Skills
Umbrella Insurance, Commercial Insurance, General Insurance, Liability, Health Insurance, Fixed Annuities, Underwriting, Disability Insurance
Education
Gordon College 1982 — 1986
Business/Commerce, General
Cindy Kalandek's The Auto Club Group Experience September 1989 - September 1996
Job Computer Software Professional
Industry Computer Software
Experience
Fast Switch, Ltd. = "Right Talent. Right Time." March 2012 - Present
The Henry Ford September 2005 - October 2010
Ajilon Consulting September 1996 - June 2002
The Auto Club Group September 1989 - September 1996
Skills
SQL, Visual Studio, Databases, XML, HTML, Software Development, Visio, SDLC, Mainframe, Microsoft Office, Customer Service, Troubleshooting
Education
Henry Ford Community College 1982 — 1996
Associates of Science, CIS
University of Michigan 1986 — 1989
Bachelor's degree, Computer Science
Fast Switch, Ltd. = "Right Talent. Right Time." March 2012 - Present
The Henry Ford September 2005 - October 2010
Ajilon Consulting September 1996 - June 2002
The Auto Club Group September 1989 - September 1996
Skills
SQL, Visual Studio, Databases, XML, HTML, Software Development, Visio, SDLC, Mainframe, Microsoft Office, Customer Service, Troubleshooting
Education
Henry Ford Community College 1982 — 1996
Associates of Science, CIS
University of Michigan 1986 — 1989
Bachelor's degree, Computer Science
Charlotte Gniewek's The Auto Club Group Experience April 2006 - Present
Job
Industry Insurance
Experience
The Auto Club Group April 2006 - Present
The Auto Club Group February 1964 - March 2006
Skills
Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Chadsey High School 1959 — 1963
Henry Ford Community College
Business
The Auto Club Group April 2006 - Present
The Auto Club Group February 1964 - March 2006
Skills
Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Chadsey High School 1959 — 1963
Henry Ford Community College
Business
Mike Zeitoun's The Auto Club Group Experience June 2011 - Present
Job Sr. IT Consultant at The Auto Club Group
Industry Information Technology and Services
Experience
The Auto Club Group June 2011 - Present
Dell Services August 2010 - June 2011
Hadla Design Inc September 2007 - August 2010
Skills
SCCM, Active Directory, DHCP, Microsoft Certified..., Windows Server, Windows, Linux, MDT, WSUS, Microsoft Office, Terminal Services, OSD, Wise Packaging, Application Packaging, Wise Packaging Studio, Wise Installer, Application Lifecycle..., AdminStudio, Windows 7 Migration, Windows 7
Education
Henry Ford Community College 2010 — 2012
Computer Information Systems, Network Administration
The Auto Club Group June 2011 - Present
Dell Services August 2010 - June 2011
Hadla Design Inc September 2007 - August 2010
Skills
SCCM, Active Directory, DHCP, Microsoft Certified..., Windows Server, Windows, Linux, MDT, WSUS, Microsoft Office, Terminal Services, OSD, Wise Packaging, Application Packaging, Wise Packaging Studio, Wise Installer, Application Lifecycle..., AdminStudio, Windows 7 Migration, Windows 7
Education
Henry Ford Community College 2010 — 2012
Computer Information Systems, Network Administration
Ashley Parkins's The Auto Club Group Experience August 2011 - December 2012
Job Event and Outreach Coordinator at DC Bar
Industry Events Services
Experience
DC Bar May 2014 - Present
DC Bar March 2013 - May 2014
The Auto Club Group August 2011 - December 2012
AAA Auto Club South November 2010 - August 2011
Georgia State University June 2010 - September 2010
Skills
Event Management, Event Planning, Meeting Planning, Cvent, Contract Negotiation, RFP Generation, Site Selections, Sales, Customer Service, Community Outreach, Marketing, Public Speaking, Social Media, Social Networking, Public Relations, Leadership, Customer Satisfaction, CRM Databases
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Management, Minor Hospitality
DC Bar May 2014 - Present
DC Bar March 2013 - May 2014
The Auto Club Group August 2011 - December 2012
AAA Auto Club South November 2010 - August 2011
Georgia State University June 2010 - September 2010
Skills
Event Management, Event Planning, Meeting Planning, Cvent, Contract Negotiation, RFP Generation, Site Selections, Sales, Customer Service, Community Outreach, Marketing, Public Speaking, Social Media, Social Networking, Public Relations, Leadership, Customer Satisfaction, CRM Databases
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Management, Minor Hospitality
Carol Torro's The Auto Club Group Experience July 2006 - Present
Job Service Desk Representative at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group July 2006 - Present
The Auto Club Group July 1996 - July 2006
The Auto Club Group September 1986 - July 1996
Skills
Insurance, Casualty, Property & Casualty...
Education
Henry Ford Community College
Accounting and Business/Management
The Auto Club Group July 2006 - Present
The Auto Club Group July 1996 - July 2006
The Auto Club Group September 1986 - July 1996
Skills
Insurance, Casualty, Property & Casualty...
Education
Henry Ford Community College
Accounting and Business/Management
Chris Remley's The Auto Club Group Experience August 2011 - Present
Job Claims Manager at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group August 2011 - Present
InsTrust Insurance Group April 2007 - October 2011
Progressive Insurance November 1999 - April 2007
Skills
Property and Casualty..., Claims Project..., Tort Litigation..., Claim, Claims Management, Insurance, Property & Casualty..., Property Damage, Liability, General Insurance, Casualty Insurance, Commercial Insurance, Legal Liability
Education
Florida State University - College of Business 2005 — 2007
Masters Degree, Business Administration
Florida State University - College of Business 1995 — 1997
BS, Finance
The Auto Club Group August 2011 - Present
InsTrust Insurance Group April 2007 - October 2011
Progressive Insurance November 1999 - April 2007
Skills
Property and Casualty..., Claims Project..., Tort Litigation..., Claim, Claims Management, Insurance, Property & Casualty..., Property Damage, Liability, General Insurance, Casualty Insurance, Commercial Insurance, Legal Liability
Education
Florida State University - College of Business 2005 — 2007
Masters Degree, Business Administration
Florida State University - College of Business 1995 — 1997
BS, Finance
Nicholas Glass's The Auto Club Group Experience January 2012 - October 2012
Job Telesales Representative
Industry Telecommunications
Experience
The Auto Club Group January 2012 - October 2012
GC Insurance & Financial January 2010 - August 2011
GMAC Insurance January 2007 - January 2010
Skills
Insurance, Sales Management, Marketing Strategy, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Legal Liability, General Insurance, Casualty, Life Insurance, Commercial Lines, Fixed Annuities, Term Life Insurance, Liability, Sales
Education
Saint Leo University 2012 — 2014
Grand View College 2002 — 2005
Bachelor of Arts, Biology
The Auto Club Group January 2012 - October 2012
GC Insurance & Financial January 2010 - August 2011
GMAC Insurance January 2007 - January 2010
Skills
Insurance, Sales Management, Marketing Strategy, Umbrella Insurance, Property & Casualty..., Commercial Insurance, Legal Liability, General Insurance, Casualty, Life Insurance, Commercial Lines, Fixed Annuities, Term Life Insurance, Liability, Sales
Education
Saint Leo University 2012 — 2014
Grand View College 2002 — 2005
Bachelor of Arts, Biology
Cynthia Hodge, CTP's The Auto Club Group Experience May 2013 - Present
Job Treasury Analyst at The Auto Club Group
Industry Accounting
Experience
The Auto Club Group May 2013 - Present
RHP Properties January 2013 - May 2013
Borders April 2009 - July 2011
H&R Block December 2003 - April 2009
Domino's Pizza January 1990 - December 1999
James Blain and Associates June 1987 - October 1989
Skills
Tax, Treasury, Account Reconciliation, Accounts Payable, General Ledger, Accounting, Financial Reporting, Payroll, Cash Flow, Auditing, Accounts Receivable, Forecasting, Journal Entries, Financial Accounting, Sarbanes-Oxley Act, Financial Analysis, Bank Reconciliation, Tax Accounting, QuickBooks, Cash Management
Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Accounting and Computer Science
The Auto Club Group May 2013 - Present
RHP Properties January 2013 - May 2013
Borders April 2009 - July 2011
H&R Block December 2003 - April 2009
Domino's Pizza January 1990 - December 1999
James Blain and Associates June 1987 - October 1989
Skills
Tax, Treasury, Account Reconciliation, Accounts Payable, General Ledger, Accounting, Financial Reporting, Payroll, Cash Flow, Auditing, Accounts Receivable, Forecasting, Journal Entries, Financial Accounting, Sarbanes-Oxley Act, Financial Analysis, Bank Reconciliation, Tax Accounting, QuickBooks, Cash Management
Education
Eastern Michigan University
Bachelor of Business Administration (BBA), Accounting and Computer Science
Ellen Zickerman's The Auto Club Group Experience February 2004 - Present
Job Casualty Claim Representative at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group February 2004 - Present
GMAC Insurance October 1987 - July 2003
Skills
Customer Satisfaction, Auto Claims, Bodily Injury Claims, Personal Injury Claims, Theft and Fire Claims
Education
Eastern Michigan University
The Auto Club Group February 2004 - Present
GMAC Insurance October 1987 - July 2003
Skills
Customer Satisfaction, Auto Claims, Bodily Injury Claims, Personal Injury Claims, Theft and Fire Claims
Education
Eastern Michigan University
Cindy Clink's The Auto Club Group Experience February 2014 - Present
Job Learning Consultant at The Auto Club Group
Industry Information Technology and Services
Experience
The Auto Club Group February 2014 - Present
Dell / Perot Systems August 1996 - February 2014
Education
Ferris State University 1981 — 1984
Bachelor's degree, Computer and Information Sciences and Support Services
The Auto Club Group February 2014 - Present
Dell / Perot Systems August 1996 - February 2014
Education
Ferris State University 1981 — 1984
Bachelor's degree, Computer and Information Sciences and Support Services
Kaye Ross's The Auto Club Group Experience November 1997 - Present
Job Underwriting Tech at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group November 1997 - Present
J & L Corporation May 1988 - July 1995
Skills
Property & Casualty..., Typing, Computers, Business Process, Manual Drafting, Insurance, General Insurance, Underwriting, Umbrella Insurance, Claims Management, Claim, Property Damage, Casualty, Small Business, Term Life Insurance, Property Claims, Liability, Subrogation, Employee Benefits, Homeowners
Education
Henry Ford Community College 1983 — 1987
Associate's Degree of Commerce Mangement, Business/Commerce, General
Lawrence Technological University 1980 — 1982
General Study, Mechanical Drafting and Mechanical Drafting CAD/CADD
The Auto Club Group November 1997 - Present
J & L Corporation May 1988 - July 1995
Skills
Property & Casualty..., Typing, Computers, Business Process, Manual Drafting, Insurance, General Insurance, Underwriting, Umbrella Insurance, Claims Management, Claim, Property Damage, Casualty, Small Business, Term Life Insurance, Property Claims, Liability, Subrogation, Employee Benefits, Homeowners
Education
Henry Ford Community College 1983 — 1987
Associate's Degree of Commerce Mangement, Business/Commerce, General
Lawrence Technological University 1980 — 1982
General Study, Mechanical Drafting and Mechanical Drafting CAD/CADD
Eric Neubert's The Auto Club Group Experience March 1987 - July 1995
Job IT Consultant at Fast Switch
Industry Logistics and Supply Chain
Experience
Fast Switch September 2012 - Present
Sears Holdings Corporation September 1997 - September 2012
Computer Methods Corporation July 1995 - September 1997
The Auto Club Group March 1987 - July 1995
Skills
JCL, COBOL, DB2, JSP, Architectures, XML, SDLC, SQL, Vendor Management, IBM Mainframe, IMS DB/DC, Java, Visio
Education
Henry Ford Community College 1984 — 1987
Associate of Science (A.S.), Computer Science
Fast Switch September 2012 - Present
Sears Holdings Corporation September 1997 - September 2012
Computer Methods Corporation July 1995 - September 1997
The Auto Club Group March 1987 - July 1995
Skills
JCL, COBOL, DB2, JSP, Architectures, XML, SDLC, SQL, Vendor Management, IBM Mainframe, IMS DB/DC, Java, Visio
Education
Henry Ford Community College 1984 — 1987
Associate of Science (A.S.), Computer Science
Jenica Wurm's The Auto Club Group Experience August 2012 - January 2015
Job Sr. Data Analyst at Kobie Marketing
Industry Information Services
Experience
The Auto Club Group August 2012 - January 2015
Florida Department of Education January 2012 - July 2012
Florida Department of Education May 2010 - December 2011
Institute of Education Sciences, U.S. Department of Education September 2008 - June 2009
University of Virginia August 2007 - August 2008
Skills
Data Analysis, Data Mining, Analysis, Program Management, Statistical Modeling, Statistics, Project Management, Leadership, SAS programming, Research, Predictive Modeling, Analytics, Statistical Data..., Quantitative Research, Predictive Analytics, Marketing, Empirical Research, Microsoft Office, Business Analytics, Econometrics, SQL, Research Methods, Stata, Business Intelligence, Logistic Regression, Business Analysis
Education
University of Virginia 2005 — 2009
Doctor of Philosophy (PhD) (A.B.D.), Economics
University of Virginia 2005 — 2007
Master's degree, Economics
Florida State University 2002 — 2005
Bachelor's degree, Economics
The Auto Club Group August 2012 - January 2015
Florida Department of Education January 2012 - July 2012
Florida Department of Education May 2010 - December 2011
Institute of Education Sciences, U.S. Department of Education September 2008 - June 2009
University of Virginia August 2007 - August 2008
Skills
Data Analysis, Data Mining, Analysis, Program Management, Statistical Modeling, Statistics, Project Management, Leadership, SAS programming, Research, Predictive Modeling, Analytics, Statistical Data..., Quantitative Research, Predictive Analytics, Marketing, Empirical Research, Microsoft Office, Business Analytics, Econometrics, SQL, Research Methods, Stata, Business Intelligence, Logistic Regression, Business Analysis
Education
University of Virginia 2005 — 2009
Doctor of Philosophy (PhD) (A.B.D.), Economics
University of Virginia 2005 — 2007
Master's degree, Economics
Florida State University 2002 — 2005
Bachelor's degree, Economics
Angelica Knappen's The Auto Club Group Experience May 2006 - August 2009
Job Customer Service Representative
Industry Insurance
Experience
HCM Staffing 2012 - 2012
The Auto Club Group May 2006 - August 2009
Skills
Developed skills and..., Time Management, Determination, Patience, Organizational..., Strategic Thinking, Ethics, Teamwork, Problem Solving, Communication, Reliability, Sales Abilities
Education
Grand Rapids Community College 1990 — 1992
Associate of Arts (AA), Business Administration and Management, General
HCM Staffing 2012 - 2012
The Auto Club Group May 2006 - August 2009
Skills
Developed skills and..., Time Management, Determination, Patience, Organizational..., Strategic Thinking, Ethics, Teamwork, Problem Solving, Communication, Reliability, Sales Abilities
Education
Grand Rapids Community College 1990 — 1992
Associate of Arts (AA), Business Administration and Management, General
John Szutarski's The Auto Club Group Experience 2004 - 2007
Job
Industry Insurance
Experience
The Auto Club Group 2004 - 2007
Skills
Insurance, General Insurance, Property & Casualty..., Liability, Management, Underwriting, Commercial Insurance, Umbrella Insurance, Life Insurance, Legal Liability, Claim, Workers Compensation, Health Insurance, Casualty Insurance, Claims Management
Education
Fordham University - Graduate School of Business Administration 1971 — 1974
Master of Business Administration (MBA), Business Administration and Management, General, Passed
The College of Insurance 1965 — 1970
Bachelor of Business Administration (BBA), Insurance Management, Passed
St. Anthony of Padua
High school diploma
The Auto Club Group 2004 - 2007
Skills
Insurance, General Insurance, Property & Casualty..., Liability, Management, Underwriting, Commercial Insurance, Umbrella Insurance, Life Insurance, Legal Liability, Claim, Workers Compensation, Health Insurance, Casualty Insurance, Claims Management
Education
Fordham University - Graduate School of Business Administration 1971 — 1974
Master of Business Administration (MBA), Business Administration and Management, General, Passed
The College of Insurance 1965 — 1970
Bachelor of Business Administration (BBA), Insurance Management, Passed
St. Anthony of Padua
High school diploma
Stephanie Roman's The Auto Club Group Experience January 2013 - Present
Job Business Support Consultant at The Auto Club Group
Industry Automotive
Experience
The Auto Club Group January 2013 - Present
The Auto Club Group October 2010 - December 2012
Toastmasters Club 2011 - 2012
AAA Auto Club South July 2007 - October 2010
AAA Auto Club South April 2006 - July 2007
Skills
Process Improvement, Team Leadership, Call Centers, Project Planning, Quality Assurance, Analysis, Databases, Vendor Management, Customer Satisfaction, Team Building, Leadership, Program Management, Strategic Planning, Customer Service, Project Management, Data Analysis, Management, Training, Performance Management, Coaching
Education
Florida State University 1997 — 2001
BA, English Literature with an emphasis in Business
The Auto Club Group January 2013 - Present
The Auto Club Group October 2010 - December 2012
Toastmasters Club 2011 - 2012
AAA Auto Club South July 2007 - October 2010
AAA Auto Club South April 2006 - July 2007
Skills
Process Improvement, Team Leadership, Call Centers, Project Planning, Quality Assurance, Analysis, Databases, Vendor Management, Customer Satisfaction, Team Building, Leadership, Program Management, Strategic Planning, Customer Service, Project Management, Data Analysis, Management, Training, Performance Management, Coaching
Education
Florida State University 1997 — 2001
BA, English Literature with an emphasis in Business
James Bur's The Auto Club Group Experience 2004 - 2009
Job Mainframe Systems Programmer
Industry Computer Software
Experience
The Auto Club Group 2004 - 2009
Skills
Mainframe Systems..., IMS DB/DC, Mainframe, JCL, TSO
Education
Eastern Michigan University 1979 — 1982
Master of Business Administration (MBA), Business
University of Detroit Mercy 1962 — 1971
Bachelor of Arts (B.A.), Mathematics
The Auto Club Group 2004 - 2009
Skills
Mainframe Systems..., IMS DB/DC, Mainframe, JCL, TSO
Education
Eastern Michigan University 1979 — 1982
Master of Business Administration (MBA), Business
University of Detroit Mercy 1962 — 1971
Bachelor of Arts (B.A.), Mathematics
Yonkers Joshua's The Auto Club Group Experience October 2007 - Present
Job Real Time Traffic Coordinator at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group October 2007 - Present
Education
Grand Rapids Community College
The Auto Club Group October 2007 - Present
Education
Grand Rapids Community College
Grace Sidebottom's The Auto Club Group Experience July 1978 - Present
Job Sales Agent at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group July 1978 - Present
The Auto Club Group July 1986 - Present
Skills
Property & Casualty..., Life Insurance, Umbrella Insurance, General Insurance, Term Life Insurance, Whole Life, Homeowners, Sales, Insurance, Commercial Insurance, Health Insurance, Casualty Insurance, Liability, Underwriting, Disability Insurance, Legal Liability, Claim, Workers Compensation
Education
Henry Ford Community College 1978 — 1981
The Auto Club Group July 1978 - Present
The Auto Club Group July 1986 - Present
Skills
Property & Casualty..., Life Insurance, Umbrella Insurance, General Insurance, Term Life Insurance, Whole Life, Homeowners, Sales, Insurance, Commercial Insurance, Health Insurance, Casualty Insurance, Liability, Underwriting, Disability Insurance, Legal Liability, Claim, Workers Compensation
Education
Henry Ford Community College 1978 — 1981
Joan Garvin's The Auto Club Group Experience 2002 - Present
Job Director, Field Support at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group 2002 - Present
Education
Eastern Michigan University 1978 — 1984
Bachelor of Business Administration (BBA), Operations Research
The Auto Club Group 2002 - Present
Education
Eastern Michigan University 1978 — 1984
Bachelor of Business Administration (BBA), Operations Research
Nick Kurtinaitis's The Auto Club Group Experience September 2013 - Present
Job Homeowner Large Loss Claim Manager atThe Auto Club Group
Industry Insurance
Experience
The Auto Club Group September 2013 - Present
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Casualty, Legal Liability, Liability, Umbrella Insurance, Management, Casualty Insurance, Customer Service, Team Building, Strategic Planning, Claim, Claims Management, Commercial Insurance, Commercial Lines, Sales, Term Life Insurance
Education
Henry Ford Community College
The Auto Club Group September 2013 - Present
Skills
Insurance, Property & Casualty..., Underwriting, General Insurance, Casualty, Legal Liability, Liability, Umbrella Insurance, Management, Casualty Insurance, Customer Service, Team Building, Strategic Planning, Claim, Claims Management, Commercial Insurance, Commercial Lines, Sales, Term Life Insurance
Education
Henry Ford Community College
Lorraine Ackerman's The Auto Club Group Experience Technical writer. Document user manuals for insurance systems.Processing AnalystThe Auto Club Group1998 - 2005
Job Documentation Specialist at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group Technical writer. Document user manuals for insurance systems.Processing AnalystThe Auto Club Group1998 - 2005
The Auto Club Group 1995 - 1998
Jo-Ann Stores, Inc. 1986 - 1994
Education
Eastern Michigan University 1982 — 1986
Bachelor's degree, Fashion Merchandising
The Auto Club Group Technical writer. Document user manuals for insurance systems.Processing AnalystThe Auto Club Group1998 - 2005
The Auto Club Group 1995 - 1998
Jo-Ann Stores, Inc. 1986 - 1994
Education
Eastern Michigan University 1982 — 1986
Bachelor's degree, Fashion Merchandising
David Van der Linden's The Auto Club Group Experience October 2010 - May 2013
Job Consumer Solutions at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance June 2014 - April 2015
Grand Valley State University January 2014 - May 2014
The Auto Club Group October 2010 - May 2013
Charter Communications June 2006 - July 2009
Compulit Inc. March 2003 - July 2006
Skills
Art History, Office Management, Microsoft Office, Data Entry, Digital Archiving, Property & Casualty..., Adobe Creative Suite, Graphic Design, Archival Processing, Archival Research, Qualitative Research, Condition Reporting, Art Exhibitions, French
Education
Grand Valley State University 2012 — 2014
Bachelor of Arts (B.A.), Art History, Criticism and Conservation, 3.77
Grand Rapids Community College 2010 — 2012
Associate's degree, Fine and Studio Arts
Farmers Insurance June 2014 - April 2015
Grand Valley State University January 2014 - May 2014
The Auto Club Group October 2010 - May 2013
Charter Communications June 2006 - July 2009
Compulit Inc. March 2003 - July 2006
Skills
Art History, Office Management, Microsoft Office, Data Entry, Digital Archiving, Property & Casualty..., Adobe Creative Suite, Graphic Design, Archival Processing, Archival Research, Qualitative Research, Condition Reporting, Art Exhibitions, French
Education
Grand Valley State University 2012 — 2014
Bachelor of Arts (B.A.), Art History, Criticism and Conservation, 3.77
Grand Rapids Community College 2010 — 2012
Associate's degree, Fine and Studio Arts
Molly Morales's The Auto Club Group Experience June 2013 - Present
Job Caller Advocate 1 at The Auto Club Group
Industry Insurance
Experience
The Auto Club Group June 2013 - Present
Randstad Staffing October 2012 - June 2013
Compass Group North America May 2012 - April 2013
CROSSMARK April 2011 - November 2012
DNR MCCC Americorps October 2010 - August 2011
State of Michigan, Holland State Park May 2010 - September 2010
WMU-DMA-Gear Up/College Day June 2007 - December 2008
WMU-DMA-Upward Bound July 2008 - September 2008
Great Lakes Label, LLC August 2003 - August 2006
Skills
Experienced using...
Education
Western Michigan University 2006 — 2008
Bachelor of Science, Environmental Analysis & Resource Management Minor:Criminal Justice
Grand Rapids Community College 2003 — 2006
Associate's degree, Liberal Arts
The Auto Club Group June 2013 - Present
Randstad Staffing October 2012 - June 2013
Compass Group North America May 2012 - April 2013
CROSSMARK April 2011 - November 2012
DNR MCCC Americorps October 2010 - August 2011
State of Michigan, Holland State Park May 2010 - September 2010
WMU-DMA-Gear Up/College Day June 2007 - December 2008
WMU-DMA-Upward Bound July 2008 - September 2008
Great Lakes Label, LLC August 2003 - August 2006
Skills
Experienced using...
Education
Western Michigan University 2006 — 2008
Bachelor of Science, Environmental Analysis & Resource Management Minor:Criminal Justice
Grand Rapids Community College 2003 — 2006
Associate's degree, Liberal Arts
John Malczyk's The Auto Club Group Experience June 1988 - January 1995
Job Technical Specialist at IBM
Industry Information Technology and Services
Experience
IBM December 2007 - Present
AT&T June 1998 - December 2007
Maxum Group January 1995 - June 1998
The Auto Club Group June 1988 - January 1995
Electronic Data Systems March 1985 - June 1988
Skills
JCL, MVS, TSO, z/OS, Vendor Management, ISPF, Lotus Notes, Software Installation, Windows 7, Cloud Computing
Education
Henry Ford Community College 1981 — 1991
Associate’s Degree, Computer Science
IBM December 2007 - Present
AT&T June 1998 - December 2007
Maxum Group January 1995 - June 1998
The Auto Club Group June 1988 - January 1995
Electronic Data Systems March 1985 - June 1988
Skills
JCL, MVS, TSO, z/OS, Vendor Management, ISPF, Lotus Notes, Software Installation, Windows 7, Cloud Computing
Education
Henry Ford Community College 1981 — 1991
Associate’s Degree, Computer Science
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY