U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
U.S. Cellular Salaries. You can even request information on how much does U.S. Cellular pay if you want to. Learn about salaries, pros and cons of working for U.S. Cellular directly from the past employees.
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U.S. Cellular Employees
U.S. Cellular February 2014 - February 2015
Yahnis Company December 2013 - February 2014
Verizon Wireless April 2013 - October 2013
Verizon Wireless October 2011 - September 2013
The Chanticleer Newspaper February 2011 - May 2011
Coastal Carolina University August 2009 - May 2011
South Carolina Organization for Residential Education September 2010 - March 2011
South Carolina Organization for Residential Education February 2010 - February 2011
International Fraternity of Phi gamma Delta 2010 - 2011
Coastal Carolina University August 2007 - May 2009
Skills
Creative Writing, Social Networking, Editing, iWork, Microsoft Office, Research, Computers, Technology, iOS, Windows, Cellular Communications, Tablets, Outlook, Microsoft Excel, Crunching Numbers, Online Gaming, Gaming Industry, Communication, Internal Communications, Sales, Sales Management, Sales Process, Direct Sales
Education
Coastal Carolina University 2005 — 2011
Bachelor of Arts, English
Geek Squad July 2015 - Present
Nationwide Insurance February 2015 - Present
Best Buy September 2014 - June 2015
U.S. Cellular July 2014 - August 2014
DICK'S Sporting Goods March 2014 - August 2014
Clarke University May 2012 - December 2013
IBM June 2013 - September 2013
Clarke University August 2012 - May 2013
Clarke University May 2012 - May 2013
Clarke University August 2012 - December 2012
Skills
Troubleshooting, Teamwork, Java, Communication, Lotus Notes, Visual Basic, Microsoft SQL Server, Customer Service, Problem Solving, Organization, Web Design, Lotus Symphony, Maximo Tool, COBOL, HTML 5, JavaScript, SVG, Unix Shell Scripting, Visual Studio, Sales Associate, Retail Sales, Public Speaking, Sales, Microsoft Excel, Microsoft Word, Applied TAM
Education
Clarke University 2011 — 2014
Bachelor of Arts (B.A.), Computer Information Systems
U.S. Cellular 2008 - 2013
Skills
Bilingual, Typing, People Skills, Organization, Problem Solving, Memorization, Sales, Sales Operations, Customer Service, Customer Retention, Microsoft Office, Windows, Mac, Research, Customer Satisfaction, Customer Support, Indirect Channel Sales
Education
City Colleges of Chicago-Wilbur Wright College
U.S. Cellular October 2006 - Present
TDS Metrocom September 2002 - October 2006
MCI Worldcom October 1998 - May 2002
United States Air Force May 1995 - October 1998
Skills
Telecommunications, Shell Scripting, Microsoft Office, Microsoft Excel, 5ESS, DACS, Linux, Linux System..., ATCA, OMP, OMC, 7750, Grep, Sed, Awk, Bourne
Education
College of DuPage 2011 — 2012
Computer Science, 4.0
Joliet Junior College 2002 — 2002
Cisco CCNA, 4
Lewis University 1989 — 1993
Bachelor of Science (BS), Aviation Maintenance Management
Uber January 2014 - Present
435 Digital March 2014 - July 2014
Dex One March 2011 - March 2014
Dex One March 2010 - March 2011
U.S. Cellular 2004 - 2009
Skills
SEM, Advertising, Consultative Selling, Customer Relations, Budgeting, SEO, Banner Ads, Website Development, Website Promotion, Customer Service, Sales Management, Advertising Sales, Inside Sales, Budgets, Lead Generation, Selling, Sales, Online Advertising, Online Marketing, PPC, Google Adwords, Digital Marketing, Marketing, Social Media, Leadership, Training, B2B
Education
College of Lake County
Mercedes-Benz of Orland park September 2015 - Present
Bill Jacobs Auto Group September 2014 - September 2015
Infiniti of Orland Park April 2014 - September 2014
Gerald subaru/kia November 2013 - April 2014
U.S. Cellular January 2013 - November 2013
U.S. Cellular July 2012 - January 2013
U.S. Cellular January 2009 - July 2012
Empress Casino November 2007 - January 2009
Caterpillar Inc. July 2007 - November 2007
DGY Motorsports April 2006 - July 2007
Skills
Customer Experience, Telecommunications, Quotas, 4G, LTE, Retail, Hiring, Employee Training, Call Center, Sales Operations
Education
College of DuPage 2002 — 2003
certificate, automotive repair
Lyons Township High School 1998 — 2001
Fairfax State Savings Bank June 2015 - Present
KZIA/Z102.9 and KGYM Radio February 2014 - June 2015
U.S. Cellular August 2006 - February 2014
McLeodUSA August 2002 - August 2006
Tanager Place April 2001 - August 2002
Frank N. Magid Associates October 1998 - April 2001
Skills
Strategic Planning, Writing, Marketing Communications, Communications Strategy, Marketing Strategy, Public Relations, Advertising, Promotions, Market Research, Event Management, Leadership, Sponsorship, Strategy, Marketing, Product Management, Brand Management, Strategic Communications, Sales Operations, Sales, Retail, Direct Sales, Coaching, Selling, Market Planning, Sales Management, Customer Satisfaction, Product Marketing, Customer Retention, B2B, Account Management, Sales Process, Competitive Analysis, Strategic Partnerships, Direct Marketing, Grassroots Marketing, Corporate Sponsorship, Project Management, Vendor/Agency Management, Microsoft Office
Education
Coe College 1985 — 1989
Bachelor of Arts (B.A.), English & Sociology
West Delaware 1981 — 1985
General Studies, Honor Student
Hudson Energy April 2013 - Present
U.S. Cellular February 2012 - March 2013
U.S. Cellular August 2009 - February 2012
Coach August 2005 - August 2008
Skills
Energy, Customer Support, Sales, Contract Negotiation, Leadership, Communication, Inventory Control, Telecommunications, Microsoft Excel, Microsoft Word, Outlook, Troubleshooting, Team Building, Team Leadership, Process Improvement, Customer Satisfaction, Customer Service, Strategic Planning, Sales Management, New Business Development, Account Management, Negotiation
Education
College of DuPage 2005 — 2009
Associate of Arts (A.A.)
Bright House Networks March 2015 - Present
U.S. Cellular May 2009 - September 2012
U.S. Cellular May 2008 - May 2009
American Chartered Bank February 2007 - March 2008
American Chartered Bank December 2004 - March 2007
Skills
Microsoft Office, Windows, Wireless Networking, XHTML, Customer Service, Technical Support, Suse Linux Enterprise..., Blackberry, CSS, Web Design, Microsoft Expression Web, Computer Hardware, Troubleshooting, Windows 7, Project Champion, Android, Smartphones, Call Centers
Education
University of Central Florida 2013 — 2016
Master of Arts (MA), History
Western Governors University 2013 — 2014
Bachelor of Science (BS), Information Technology - Security
Joliet Junior College 2010 — 2013
Associate in Applied Science, Computer Information Systems
University of Illinois at Urbana-Champaign 2001 — 2003
Bachelor of Arts (B.A.), History
College of DuPage 1999 — 2001
Associate of Arts (A.A.), General Studies
MarketSource Inc. June 2012 - Present
Comcast November 2011 - June 2012
U.S. Cellular November 2007 - August 2011
AT&T Mobility June 2003 - July 2007
Skills
Sales, Training, Strategy, Retail, Wireless, Troubleshooting, Customer Retention, Sales Operations, Customer Satisfaction, Account Management, Direct Sales, Cold Calling, Sales Management, Telecommunications, Customer Experience, Customer Service, Call Centers, Process Scheduler, Team Building, Sales Process, B2B, Salesforce.com, Selling
Education
College of the Siskiyous 1996 — 1998
Associate Degree, Business Management
Proviso West High School 1992 — 1996
Diploma, Business
Loyola University Medical Center November 2014 - Present
Chamberlain College of Nursing May 2013 - August 2015
Whitehall of Deerfield May 2014 - November 2014
New Century Picture Corp. 2013 - 2013
Sprint January 2010 - June 2011
U.S. Cellular October 2006 - December 2009
Best Buy October 2003 - October 2006
Skills
Patient Advocacy, Patient Education, Nursing Education, Clinical Research, Patient Safety, ACLS, BLS, Medication..., Cpr Certified, Healthcare, Medical Terminology, Health Education, Critical Care, Critical Thinking, Nursing Care, Nursing Homes, Nursing Process, Nursing Documentation, Vital Signs
Education
Chamberlain College of Nursing 2012 — 2015
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
City Colleges of Chicago-Olive-Harvey College 2011 — 2013
General Education, Biology, General
Bank of America April 2014 - Present
Bank of America January 2013 - April 2014
Bank of America November 2011 - January 2013
U.S. Cellular January 2010 - November 2011
United States Cellular March 2007 - January 2010
United States Cellular November 2005 - March 2007
Skills
Retail, Teamwork, Customer Experience, Customer Retention, Banking, Wireless, Direct Sales, Customer Satisfaction, Team Leadership, Performance Management, Sales Operations, Sales, Merchandising
Education
Lewis University
Organizational Leadership
College of DuPage
CDW August 2014 - August 2015
pm2NET 2015 - 2015
Gap Inc./Old Navy August 2013 - September 2014
U.S. Cellular 2012 - 2013
Pacific Sunwear April 2008 - April 2012
Skills
Quotas, Cellular Communications, Customer Retention, Telecommunications, Customer Experience, Retail Sales, Wireless, 4G, CDMA, M2M, Sales Operations, Direct Sales, Cold Calling, Sales Process, Mobile Devices, Customer Satisfaction, EVDO, LTE, Wireless Broadband, Mobile Technology, Sales
Education
Northeastern Illinois University 2011 — 2014
Bachelor's degree, Marketing
College of Lake County 2008 — 2010
General Studies
Engineering IT Shared Services September 2014 - Present
U.S. Cellular February 2012 - June 2014
Coe College August 2010 - February 2012
Skills
Cellular Communications, Troubleshooting, CDMA, Wireless Networking, LTE, PHP, MySQL, Javascript, CSS, CSS3, HTML, HTML 5, C++, Customer Service, Written & Verbal..., Problem Solving
Education
Coe College 2007 — 2012
Bachelor of Science (B.S.), Computer Science
Wapsie Valley High School 2003 — 2007
CNH Industrial February 2015 - Present
U.S. Cellular February 2011 - May 2013
Conquista Title Agency December 2006 - October 2010
American Dream Financial April 2000 - November 2007
Motorola, Inc July 2002 - October 2006
Motorola, Inc May 2001 - July 2002
Motorola Solutions Brasil September 1998 - May 2001
Motorola, Inc July 1997 - September 1998
Motorola, Inc September 1994 - July 1997
Skills
Program Management, SDLC, ITIL, Integration, PMP, Telecommunications, Vendor Management, PMO, Project Delivery, IT Management, Data Center, IT Strategy, Project Portfolio..., Disaster Recovery, Cross-functional Team..., Wireless, Mobile Devices, Networking, Testing, Management, Project Management, VoIP
Education
DeVry University 1990 — 1992
Bachelor's degree, Electrical and Electronics Engineering, 3.87 / 4.00 GPA
College of DuPage 1988 — 1990
Associate's degree, Science, 3.80 / 4.00 GPA
Crye Leike Realtors 2014 - Present
Servpro 2013 - 2014
East Tennessee Coin Machines 2002 - 2012
The Daily Post-Athenian, Jones Media February 2011 - August 2011
U.S. Cellular March 2008 - June 2009
Towne Park, Ltd 2006 - 2007
Synter Resource Group, LLC 2004 - 2006
Synter Resource Group, LLC May 2004 - November 2004
Skills
Relocation Buyers, Seller Representation, Buyer Representation, First Time Home Buyers, Marketing, Social Media Marketing, Marketing Strategy, Contract Negotiation
Education
Cleveland State Community College
Business Management
College of Charleston 1998 — 2002
BA, Communication
College of Charleston 1998 — 2002
B.A, Communication/Media Studies
Cleveland State Community College
A.S, General Studies
Clark College Profit Center ManagerCEDMarch 2008 - February 2010
CED April 2007 - March 2008
CED May 2006 - April 2007
US Army February 2003 - May 2006
U.S. Cellular September 2002 - January 2003
Amerion Internet October 2000 - September 2002
Skills
Information Technology, Computers, Problem Solving, Creative Problem Solving, Communication, Spreadsheets, Windows, Window Operating Systems, Mac OS, Linux, Microsoft Excel, Microsoft Access 2010, Microsoft Word, Social Media, Wholesale Purchasing, Customer Service, Always Punctual
Education
Clark College 2013 — 2014
Associate of Arts and Sciences (AAS), Computer Support
Clark College 2010 — 2013
Associate of Arts (AA)
Glen Martin A&E 2015 - Present
I & I Asset Recovery systems April 2015 - June 2015
SBA Communications November 2014 - March 2015
recently November 2014 - March 2015
Overland Contracting Inc. April 2014 - 2014
U.S. Cellular August 2013 - October 2013
Nokia Siemens Networks September 2012 - May 2013
Chapman construction October 2008 - December 2009
T-Mobile October 2006 - April 2008
T-Mobile October 2005 - June 2006
Skills
LTE, UMTS, Telecommunications, Microwave, Cellular Communications, GSM, 4G, RF, Wireless, CDMA, Construction, 2G, Project Management, Optical Fiber, Transmission, Project Planning, WiMAX, Fiber Optics, Backhaul, IP, RAN, Rollout, Site Acquisition, Telecommunications..., Integration, T1, Project Coordination, RF Engineering, Resource Management, Personnel Management, Scope Management, Quality Assurance, Site Development, Commissioning, MS Project, GPRS, Conflict Resolution, Safety Management..., Microwave Engineering, Operating Systems, Situational Leadership, Strategic Planning, VOip, structual..., FCC/FAA tower..., situational system..., heavy civil engineering, transport, Microsoft Project
Education
Collin County Community College 2008 — 2010
Bachelor of Applied Science (BASc), Construction Management
Texas state Technical Institute 1984 — 1985
construction Management certification, Construction Engineering Technology/Technician, 4.0
University of North Texas 1978 — 1980
Associate of Arts and Sciences (AAS), Construction Management
mesquite high school 1972 — 1977
high school diploma, English Language and Literature, General
Rack Room Shoes January 2015 - Present
U.S. Cellular June 2014 - Present
Heavenly Divine Cleaning Services June 2009 - November 2011
KFC Corporation (U.S.) September 2007 - March 2009
Tabitha Baptist Church January 2007 - August 2007
Oklahoma Health Care Authority January 2005 - May 2005
Sprint PCS Call Center, August 2001 - May 2002
Skills
Hospitality Management, Revenue Analysis, Micros, Hospitality Industry, Hotels, Front Office, Hotel Management, Banquets, Pre-opening, Restaurants, Resorts, Hospitality, Food & Beverage, Budgets, Customer Service, Management, Training, Team Building, Time Management, Leadership, Microsoft Office, Microsoft Word, Public Speaking, Sales
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 4.00
Colorado Technical University 2011 — 2014
Bachelor of Science Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.28
Brink’s September 2013 - Present
U.S. Cellular 2009 - 2012
Hometown Buffet May 2007 - May 2009
Skills
Sales, Customer Service, Cold Calling, Question Answering, Product Knowledge, Cash Management, Microsoft Word, Microsoft Excel, Outlook, Self-starter, Multi Tasking, Inventory Count, Positive Attitude, Office Filing, Auditing DDR, Common Sense, Always Punctual, Customer Focused, Organized, Great With Numbers, Create and Implement..., Accountability, Wireless, Customer Retention, Invoicing, Retail, Time Management, Training, Customer Satisfaction, Cashiering, Inventory Management
Education
College of the Redwoods 2015 — 2017
N/A, Business Administration and Management, General
Ag Photo Design October 2011 - Present
Creative Work Systems September 2012 - May 2013
U.S. Cellular September 2011 - May 2013
Plum Choice April 2010 - September 2011
Pine State Trading Company 2007 - 2010
University of Maine at Augusta May 2006 - May 2008
Colby-Sawyer College August 1999 - May 2003
Upward Bound 1996 - 1999
Skills
Photography, Graphic Design, Direct Sales, Photoshop, Social Media, Mac, Customer Service, Web Design, Adobe Creative Suite, Microsoft Office, Digital Photography, PowerPoint, Excel, Illustrator, Public Speaking, Advertising, Writing, Online Marketing, Art, InDesign, Social Media Marketing, Problem Solving, Editing, HTML, Brochures, Word, Research, Promotions, Production, Marketing Communications, Customer Relations, Teaching, Video, Layout, Scheduling, Retouching, Outlook, Logo Design, Marketing, Customer Retention, Painting, Image Manipulation, Newsletters, Facebook, Event Planning, Portrait Photography, Final Cut Pro, Adobe Acrobat
Education
University of Maine Augusta 2006 — 2013
in progress, Human Services
Colby Sawyer College 1999 — 2003
BFA, Photography
Maine Photographic Workshops 2002 — 2002
Certificate, 7 Week Photography Work Study
University of Southern Maine
U.S. Cellular August 2012 - January 2013
The Retail Outsource August 2011 - April 2012
Walmart March 2011 - August 2011
Skills
Customer Service, Sales, Management, Cashiering, Accounting
Education
Maryville College 2012 — 2015
Bachelor's degree, Political Science and Government
Cleveland State Community College
Associates of Arts, General Studies
Fred Wahl Marine Construction January 2015 - Present
City of Eureka September 2003 - September 2014
U.S. Cellular September 2000 - April 2003
Montgomery Wards September 1990 - May 2000
Skills
Customer Service, Team Building, Customer Satisfaction, Project Management, Access, Outlook, Microsoft Office, Budgets, Microsoft Excel, Strategic Planning, Sales, Coaching, Account Management, Retail, Sales Management, Event Planning, Public Speaking, New Business Development, Marketing Strategy, Program Management, Microsoft Word, Project Planning, Construction, Purchasing, Procurement, AutoCAD, Project Coordination, Engineering, Construction Management, Site Development, Surveying, Process Scheduler, Contractors, Sewer, Research, Contract Negotiation, Government, Policy
Education
College of the Redwoods
WSFL Beasley Broadcasting August 2007 - Present
The Roberts Company June 2014 - November 2014
U.S. Cellular April 2007 - June 2013
Prince Telecommunications April 2005 - March 2007
Skills
Network Design, TCP/IP, Wireless Networking, 4G, Wireless, Switches, Cellular Communications, Telecommunications, CDMA, LTE
Education
Coastal Carolina Community College 1994 — 1994
Certificate, Jailer, 4.0 of 4.0
Coastal Carolina Community College 1990 — 1990
Certificate, MIG welding certification, 4.0 of 4.0
US Marines 1983 — 1983
Jet Engine Repair, A
US Army 1980 — 1981
Computer Networking and Microwave Communications
Cargill August 2014 - Present
Nordex USA, Inc. May 2011 - July 2014
U.S. Cellular 2010 - 2011
U.S. Cellular 2006 - 2010
U.S. Cellular 2005 - 2006
Kelly Services 2004 - 2005
DB Sterlin Consultants, Inc. 2003 - 2004
Skills
Microsoft Excel, Microsoft Office, Contract Management, Microsoft Word, Outlook, PowerPoint, Project Management, Project Planning, Spanish
Education
Purdue University Calumet
Bachelors-In Progress, Business Management with a concentration in Human Resources
College of DuPage
A.A.S., Business Administration, 3.2
ExteNet Systems, Inc. August 2015 - Present
Heritage - Crystal Clean November 2014 - July 2015
Millward Brown Kantar January 2014 - October 2014
U.S. Cellular July 2007 - January 2014
AT&T July 2006 - July 2007
Lagasse June 1999 - June 2006
Skills
Wireless Networking, CDMA, Cellular Communications, Telecommunications, Network Design, Switches, LTE, 4G, TCP/IP, Network Engineering, VoIP, WiMAX, Cisco Technologies, Computer Network..., Networking, WAN, Troubleshooting, Software Installation, Juniper, LAN-WAN, EVDO, CDMA2000, MPLS VPN, Cisco IOS, Juniper Technologies
Education
College of DuPage 1990 — 1992
Wheaton Warrenville
Allstate June 2013 - Present
U.S. Cellular November 2012 - May 2013
U.S. Cellular February 2007 - November 2012
U.S. Cellular 2006 - 2007
Comcast Cable 2005 - 2006
Skills
Call Centers, Leadership, Sales Operations, Customer Satisfaction, Training, Call Center, Team Management, Customer Experience, Process Improvement, Management, Retail, Time Management, Sales, Cross-functional Team..., Forecasting, Sales Management, Team Building, Project Planning, Project Management, Direct Sales, Microsoft Excel, Outlook, PowerPoint, Teamwork, Building Relationships, Cellular Communications, Cold Calling, Customer Retention, B2B, Account Management, Customer Service, Quotas, Competitive Analysis, Process Scheduler, Program Management, Recruiting, Event Planning, Telecommunications, Onboarding, Inventory Management, Administrative..., Team Leadership, Employee Benefits, Sales Process, Employee Training, Wireless
Education
College of DuPage
Human Resources Management
Best Western International May 2014 - Present
U.S. Cellular August 2012 - March 2013
Best Western International September 2011 - August 2012
Walmart January 2010 - August 2012
Skills
Cellular Communications, Quotas, Wireless, 4G, Customer Retention, Team Building, Business Development, Organizational..., Direct Sales, Sales Operations, M2M, EVDO, Wireless Broadband, Internet Recruiting, Internet Strategy, Internet Entrepreneur, Team Management, Marketing Strategy, Event Management, Proactive self-starter, Presentation Development, Recruiting, Highly Organized &..., good judgement, Outstanding time..., sales techniques, Pre-screening, calm under pressure, Multitasking Skills, Brand Development, Written & Verbal..., Outstanding..., communicating across..., Time Management, Training, Sales, Interviews, Management, Retail, Human Resources
Education
B.T.U 2012 — 2014
Bachelor of Business Administration (BBA), Marketing Management & Business Administration, 3.32
Coffeyville Community College 2010 — 2012
Associate of Arts (A.A.), General Studies, 3.7
Alaska Communications April 2012 - December 2013
Alaska Communications 2009 - April 2012
Alaska Communications 2004 - 2009
Alaska Communications 2002 - 2004
Alaska Communications 2001 - 2002
U.S. Cellular 1999 - 2001
U.S. Cellular 1999 - 2000
GTE Mobile - Verizon Wireless 1997 - 1998
Alltel Wireless 1996 - 1997
MTPCS, LLC DBA Cellular One 1994 - 1996
Skills
Telecommunications, Wireless Broadband, Sales Management, Direct Sales, Indirect Sales Channels, Call Centers, Customer Service, Wireless, Retail Sales Experience
Education
Coastal Carolina University 1999 — 2000
Some College, Business Administration and Management, General
U.S. Cellular October 2010 - Present
U.S. Cellular June 2013 - February 2014
Gilbane Building Company September 2007 - July 2009
Ceco Concrete Construction February 2005 - February 2006
JSB Construction and Consulting August 1999 - February 2001
McDonald's Corporation August 1994 - December 1996
Education
College of DuPage 2004 — 2007
Associate in Applied Science, Construction Management Technology, 3.897
University of Illinois Chicago Circle 1974 — 1979
Course work in Architecture, Architecture, 3.0
Sprint PCS Experts June 2014 - October 2014
U.S. Cellular 2001 - 2012
Skills
Wireless, Management, Sales, CDMA, Quotas, Direct Sales, Sales Operations, Mobile Communications, Customer Satisfaction, Customer Retention, Retail Sales, 4G, Cellular Communications, Mobile Devices, Customer Experience, Smartphones, Sales Process, Mobile Technology, Store Management, Retail, Sales Management, Telecommunications, Inventory Management, People Development, Accountability, Merchandising, Wireless Broadband, Inventory Control, Customer Service, Building Relationships, Team Building, Coaching, Servant Leadership, Selling, Customer Acquisition, Leadership, Sales Presentations, LTE, Brand Loyalty, Selling Skills, Income Statement, Wireless Networking, Account Management, B2B, Cold Calling, Forecasting, New Business Development, Cross-functional Team..., Profit, Loss Prevention
Education
Proviso East High School 1969 — 1973
Diploma, General Studies
College of DuPage
U.S. Cellular July 2014 - Present
U.S. Cellular December 2010 - July 2014
U.S. Cellular July 2007 - December 2010
U.S. Cellular January 2006 - July 2007
Skills
Team Leadership, Leadership Development, Telecommunications, Consulting, Sales, Sales Management, Consultative Selling..., Servant Leadership, Visionary Thinking, Business Strategy, Growth Strategies, Customer Experience, Cross-functional Team..., Quotas, Sales Operations, Customer Service, Wireless, Leadership, Customer Satisfaction, Training, Project Planning, Retail, Direct Sales, Sales Process, Human Resources, Customer Retention, Cellular Communications, Business Planning, Solution Selling
Education
Clarke College 2009 — 2012
MBA (Masters Business Administration)
Clarke College 2003 — 2005
BA, Computer Information Systems
Cricket Communications June 2012 - Present
Cricket Communications July 2011 - May 2012
U.S. Cellular October 2005 - June 2011
Advanced Communications April 2004 - August 2005
PageComm Wireless-Limited June 2003 - March 2004
Oscars Beepers and Cellular January 1998 - May 2003
Benacom Beepers February 1991 - December 1998
Skills
Leadership, Public Speaking, Loss Prevention, Store Management, Spanish, Sales, Customer Service, Retail, Sales Management, Merchandising, Inventory Management, Customer Satisfaction, Multi-unit Retail..., Operations Management, Operational Excellence, Inventory Control, Strategic Planning, Strategic Leadership, People Development, Coaching, Cross-functional Team..., New Business Development, Profit, Accountability, Forecasting, B2B, P&L Responsibility, Customer Retention, Account Management, Change Management, Cellular Communications, Solution Selling, Cold Calling, Income Statement, Team Building, Customer Experience, Retail Sales, Telecommunications, Sales Presentations, Sales Process, Direct Sales, Leadership Development, Team Leadership, Building Relationships, Sales Operations, Servant Leadership, Wireless, Selling Skills, Mobile Devices, P&L Management
Education
ITT Technical Institue 2002 — 2004
Associates, Electronic Engineering
City Colleges of Chicago-Wilbur Wright College 1996 — 2001
Alcatel-Lucent October 2013 - Present
U.S. Cellular March 2013 - September 2013
Comcast September 2012 - November 2012
Verizon Wireless August 2000 - March 2010
Ameritech Cellular Services January 1996 - January 2000
Ameritech Mobile Communications January 1992 - January 1996
Skills
Wireless, Telecommunications, CDMA, VoIP, MPLS, IP, Ethernet, Switches, Computer Network..., LTE, Network Design, Telephony, Routers, Wireless Networking, EVDO, LAN-WAN, T1, 3G, WAN, Frame Relay, ATM networks, Networking
Education
DeVry Institute of Technology 1989 — 1992
Bachelor, Science Telecommunications Management
College of DuPage 1987 — 1989
Associate Degree, Applied Science, Travel and Tourism
U.S. Cellular June 2014 - Present
U.S. Cellular September 2007 - June 2014
Best Buy September 2001 - August 2007
Skills
People Development, Retail, Customer Satisfaction, Store Management, Customer Experience, Income Statement, Retail Sales, Merchandising, Inventory Management, Visual Merchandising, Sales Operations, Coaching, Team Building, Leadership, Inventory Control, P&L Management, Sales Process, Hiring, Loss Prevention, P&L, Customer Retention, Profit, Cold Calling, Employee Training, Direct Sales, Sales Management, Driving Results
Education
College of DuPage 1993 — 1995
Marquette University 1991 — 1993
CVS Health February 2013 - Present
PharMEDium Healthcare February 2012 - February 2013
Hospira / Kelly IT January 2012 - February 2012
U.S. Cellular November 2009 - November 2011
Shure Incorporated June 2007 - March 2009
Shure Incorporated October 2005 - June 2007
Shure Incorporated May 2003 - October 2005
Sunrise Chevrolet December 2002 - March 2003
Sunrise Chevrolet March 2002 - December 2002
Vogue Tyre & Rubber Company July 1996 - August 2001
Skills
Visio, Project Management, Project Planning, Process Improvement, Cross-functional Team..., Vendor Management, Program Management, Business Analysis, SAP, Leadership, Training, Management, SharePoint, SDLC, Business Process..., Strategy, Business Process, Team Building, MS Project, Testing, Troubleshooting, IT Management, Risk Management, Budgets, Strategic Planning, PMO, PMP, Team Leadership, Software Project..., Call Centers, Customer Experience, Continuous Improvement, Microsoft Project
Education
The George Washington University - School of Business 2010 — 2011
Keller Graduate School of Management of DeVry University 2004 — 2006
Masters in Business Administration, General Management
Roosevelt University 2002 — 2004
Bachelor of Science in Business Administration, Management
College of DuPage 2000 — 2002
Associate in Applied Science, Management (High Honors)
College of DuPage 2000 — 2002
Associate in Applied Science, Marketing / Retailing (High Honors)
Bank of America April 2014 - Present
Xerox January 2013 - April 2014
U.S. Cellular December 2007 - January 2013
JPMorgan Chase September 2005 - December 2007
Skills
Call Centers, Training, Cross-functional Team..., Customer Service, Selling, Sales, Process Improvement, Supervisory Skills, Troubleshooting, Banking, Negotiation, Coaching, Credit, Wireless, Loans, Customer Satisfaction, Customer Experience, Customer Retention
Education
City Colleges of Chicago-Harold Washington College 2012 — 2014
Associate, Arts in Criminal Justice, Criminal Justice and Corrections
United States Cellular June 2011 - Present
Goodman Networks April 2010 - July 2011
US Cellular (Contractor) October 2009 - January 2010
U.S. Cellular November 2008 - September 2009
Wireless Facilities, Inc. September 2006 - August 2008
General Dynamics June 2005 - September 2006
Securitylink from Ameritech (a.k.a. Wells Fargo Alarm, National Guardian & A.D.T.) April 1992 - April 2005
Skills
Wireless, Cellular Communications, 4G, Telecommunications, WiMAX, CDMA, 3G, Administrative..., Customer Service, Site Acquisition, UMTS, RF, Accounts Receivable, LTE, Microwave, EVDO
Education
College of DuPage 2004 — 2004
G.E.D.
American Eagle Airlines October 2013 - Present
U.S. Cellular April 2009 - May 2013
Walmart March 2007 - February 2009
Abraham Lincoln Centre September 2000 - February 2006
Skills
Cellular Communications, Quotas, Wireless, CDMA, Handsets, Wireless Networking, Mobile Devices, Telecommunications, EVDO, CDMA2000, Customer Satisfaction, Sales, 4G, Retail, Wireless Broadband, TDMA, M2M, Customer Service, RF Engineering, Indirect Channel Sales, Telephone Skills, Leadership, Customer Experience, Customer Retention, Sales Operations, Team Leadership, Call Centers, Time Management, Retail Sales, Direct Sales
Education
College of Lake County 2007 — 2008
Certification, Phlebotomy Technician/Phlebotomist
Chicago Marriott Naperville December 2014 - Present
JW Marriott Chicago May 2014 - November 2014
JW Marriott Chicago October 2010 - May 2014
545 N. Restaurant 2008 - 2010
U.S. Cellular February 2006 - December 2008
Marling Management October 2003 - January 2006
Acme Pizza Company March 2002 - September 2003
Jaspers North Restaurant January 2001 - January 2002
Skills
Culinary Skills, Restaurants, Banquets, Cuisine, Food, Catering, Recipes, Food & Beverage, Cooking, Menu Development, Leadership, Chef, Customer Service, Fine Dining, Event Management, Hospitality, Sanitation, Strategic Planning, Hospitality Management, Food Industry, Restaurant Management, Pastry, Hospitality Industry, Hotels, Food Service, Food Preparation, HACCP, Resorts, Food Safety, Hiring, Management, Hotel Management, Menu Costing, Training, Customer Satisfaction, Inventory Management, Gourmet, Menu Engineering, Food Quality, New Restaurant Openings, Time Management, Culinary Management, ServSafe, Team Building, Scheduling, Purchasing, VIP Services
Education
Libertyville Highschool
Kendall College
Personal Chef And Catering
Kendall College
Professional Cookery
College of Lake County
General Studies
Sprint May 2015 - Present
Comcast July 2013 - May 2015
U.S. Cellular October 2012 - June 2013
U.S. Cellular December 2009 - October 2012
U.S. Cellular January 2009 - January 2010
U.S. Cellular July 2005 - January 2009
Max and Mortgage May 2006 - October 2006
Design Center February 2005 - April 2006
American Income Life November 2003 - January 2005
Foster, Inc September 2001 - November 2003
Skills
Advertising, Sales, Communication, Organization, Interpersonal Skill, Leadership, Marketing, Building Relationships, Recruiting, Sales Management, Telecommunications, Customer Retention, Training, Microsoft Office, Microsoft Word, PowerPoint, B2B, Microsoft Excel, Customer Service, 4G, Selling, Sales Operations, Time Management, Wireless, Business Development, CRM, Cellular Communications, Cold Calling, Competitive Analysis, Customer Satisfaction, Direct Sales, Management, Networking, Retail, Negotiation, Budgets, M2M, Sales Process, Mobile Devices, Account Management, Call Centers, Solution Selling
Education
College of DuPage 2003 — 2006
Business
College of DuPage 2002 — 2005
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Downers Grove South High School 1998 — 2002
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Downers Grove South High School 1998 — 2002
hibu September 2013 - Present
U.S. Cellular September 2008 - July 2013
U.S. Cellular September 2008 - April 2013
Trinity Lutheran Church Walford, Iowa June 2000 - October 2012
DHL December 2007 - May 2008
Target February 2007 - August 2007
Frontier Natural Products July 2006 - October 2006
Von Maur May 2006 - September 2006
Ox Yoke Inn June 2001 - August 2006
Skills
Piano Playing, Clarinet, Solo Piano, Organist, Wireless Communications..., Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Social Media, Smartphones, Blackberry, Windows Mobile, Android, Citrix, Internet Explorer, Shipping, Weddings, Funerals
Education
Coe College 2004 — 2006
Music Performance, General
Benton Community High School Van Horne, Iowa 2001 — 2004
H.S. Diploma
Zurich North America November 2012 - Present
BMO Harris Bank May 2011 - November 2012
JPMorgan Chase November 2010 - May 2011
U.S. Cellular May 2010 - September 2010
ALCATEL-LUCENT TECHNOLOGY, September 2008 - March 2010
IBM Global Business Services December 2007 - September 2008
AT & T April 2003 - September 2007
Motorola March 1993 - April 2003
Skills
Test Planning, Test Cases, System Testing, User Acceptance Testing, Regression Testing, Test Strategy, Performance Testing, Regression, Test Execution, Test Automation, Software Quality..., Quality Center, Testing, Quality Assurance, QTP, Test Director, WinRunner, Unix, Agile, SDLC, Test Management, Documentation, SQL, Troubleshooting, C++, Waterfall, Java, Requirements Analysis, XML, Manual Testing, Telecommunications, Software Quality, Integration Testing, Bugzilla, Operating Systems, Black Box Testing, Solaris, ClearCase, Selenium, SQL Server, Agile Methodologies, Integration, HP Quality Center, HP QTP
Education
Roosevelt University 2005 — 2008
Master, Computer Science
City University of New York City College 1995 — 2001
Bachelor, Electrical Engineering
Discover Network July 2014 - Present
MAKE Corporation/Discovery Financial Network December 2013 - June 2014
Activily Seeking Opportunites June 2013 - December 2013
JPMorgan Chase March 2013 - June 2013
AT&T July 2009 - July 2012
AT&T March 2000 - July 2009
U.S. Cellular April 1998 - March 2000
Sprint 1993 - 1997
Skills
Data Modeling, Database Design, Data Management, Trouble Management, Testing, User Acceptance Testing, Quality Center, Databases, Data Mining, MS Office Suite, Subversion, PowerPoint, SharePoint, HTML, CSS, Six Sigma, SDLC, Microsoft Office, Computer Software..., Software Testing Life..., Software Documentation, Data Warehousing, Software Development, ETL, Quality Assurance, Access, Unix, Integration, Project Management, Troubleshooting, Analysis, System Testing, Cross-functional Team..., Test Planning, Requirements Analysis, Software Project..., Teradata, Oracle, Requirements Gathering, Agile Methodologies, PL/SQL, HP Quality Center
Education
University of Illinois at Chicago 1984 — 1990
Bachelor's degree, Design
City Colleges of Chicago-Wilbur Wright College 1982 — 1984
Engineering
Hales Franciscan High School Chicago 1974 — 1978
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Cigna July 2014 - Present
City Colleges of Chicago July 2013 - July 2014
Xerox Services January 2013 - July 2013
U.S. Cellular October 2010 - December 2012
U.S. Cellular October 2008 - December 2012
Skills
Cellular Communications, Wireless, Customer Retention, CDMA, Customer Experience, Call Centers, 4G, Customer Satisfaction, LTE, Telecommunications, Captivate, Wireless Networking, Training, Higher Education, Customer Service, Coaching, Team Building, Management, Team Leadership
Education
City Colleges of Chicago-Harold Washington College 2008 — 2010
University of Illinois at Urbana-Champaign 2003 — 2007
Bachelor of Arts (BA), English
City of Abilene, Texas September 2004 - Present
Cingular Wireless July 2003 - July 2004
U.S. Cellular May 2000 - July 2003
Skills
Medical Billing, Public Health, Primary Health Care, Contract Management, Payroll, Accounts Receivable, Invoice Processing, Medicaid Managed Care, Medicaid, Family Planning, Policy Review, State Reporting, Health Policy, Healthcare Management
Education
University of Phoenix 2009 — 2011
Bachelor's of Science, Health Administration
Cisco College 2005 — 2009
n/a, Applied Science
Southwest Texas Junior College 2000 — 2003
none, Applied Science
U.S. Cellular March 2013 - Present
U.S. Cellular November 1998 - March 2013
U.S. Cellular October 1999 - November 2003
U.S. Cellular September 1998 - November 1998
Skills
Team Building, Coaching, Customer Service, Vendor Management, Strategic Planning, Project Management, Process Improvement, Entrepreneurship, Leadership, System Administration, Microsoft Office, Social Media Marketing, Social Networking, Telecommunications, Call Centers, Software Documentation, Retail, Time Management, Team Leadership, Troubleshooting, Budgets, Customer Satisfaction, Windows, Program Management, Management, Wireless
Education
Devry University 1996 — 1999
Bachelor, Telecommunications
College of DuPage 1994 — 1996
Associate, Applied Science
University of Chicago 1992 — 1994
General Education
College of DuPage 1990 — 1992
Associate, Applied Arts
Willowbrook High School 1987 — 1990
High School, High School Degree
U.S. Cellular January 2012 - Present
Infinite Convergence Solutions, Inc. February 2010 - September 2011
Motorola October 1999 - February 2010
Northrop Grumman July 1985 - October 1999
Skills
Agile, Waterfall, Iterative, Agile Testing, Collaborative, Team Building, Test Management, Test Automation, Budget Management, Customer Focus, MS Office Suite, MS Project, Primavera, Process Optimization, Leading Projects, Regression Testing, Building Relationships, Cross-functional Team..., Results Oriented, Risk Management, SDLC, Software Engineering, Test Methodologies, Test Suite Opitimization, Inter-Operability..., Test Tools, Staff Development, Staff Retention, Organizational..., Software Development..., Software Quality..., Embedded Software, A3, Ishikawa, Vendor Management, Capital Budgeting, OPEX, Deep Packet Inspection..., Agile Methodologies, Testing, Goal Oriented, Software Development, Software Project..., Management, Budgets, CDMA, Wireless, EVDO, Program Management, LTE
Education
Illinois Institute of Technology 1994 — 1997
MS, Comp Sci
Clarkson University 1981 — 1985
BS, Comp Sci
Longwood High School
U.S. Cellular December 2011 - Present
United States Cellular May 2011 - December 2011
Sentinel Technologies April 2010 - May 2011
WideOpenWest November 2008 - April 2011
Wide Open West May 2004 - November 2008
Skills
Frame Relay, MPLS, TCP/IP, BGP, OSPF, EIGRP, RIP, ATM networks, ISDN, SDH, Switches, Network Design, Software Installation, Firewalls, Troubleshooting, VPN, Networking, Cisco Technologies, CCNA, Routing, WAN, Juniper, Ethernet, IP, Routers, Juniper Technologies
Education
Cisco Networking Academy 2011 — 2011
Certificate in Building Core Network, Service Provider
Devry University Addison, IL 2007 — 2009
Bachelor of Science, Network and Communication Management
Devry University Addison, IL 2006 — 2007
Associate of Applied Science, Network System Administration
College of DuPage 2004 — 2006
General Study, Telecommunication
Intoximeters January 2013 - Present
Intoximeters July 2008 - January 2013
Emerson October 2007 - July 2008
U.S. Cellular August 2005 - July 2007
Advanced Medical Transport January 2004 - August 2005
Skills
Email Marketing, Marketing, Facebook, B2B, Sales, Retail, Account Management, Microsoft Office, Customer Service, Management, Trade Shows, Sales Management, Direct Sales, Sales Operations, Public Relations, New Business Development, Marketing Strategy, Sales Process
Education
University of Missouri-Saint Louis 2010 — 2011
Chancellor's certificate in Electronic Media and Desktop Publishing
Coe College
B. A, Speech Communication and Psychology
Galesburg High School
Walmart July 2014 - Present
Walmart June 2013 - August 2013
U.S. Cellular March 2013 - May 2013
Stanford University October 2010 - June 2012
Mercy Center Inc. November 2009 - June 2010
Mercy Center Inc. September 2008 - November 2009
Prosthetics Outreach Foundation 2008 - 2008
The Touch Foundation June 2007 - August 2007
Crisis Clinic June 2002 - December 2006
American Domestic Violence Crisis LIne June 2006 - July 2006
Skills
Editing, Event Planning, Social Media, Non-profits, Community Outreach, Grant Writing, Leadership, Advertising, Event Management, Nonprofits, Spanish, Data Analysis, Marketing, Strategic Planning, Training
Education
Claremont McKenna College 2004 — 2008
B.A., International Relations, Development Focus; Human Rights, Genocide, and Holocaust Studies Sequence
Lakeside School 2000 — 2004
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (MBA), Marketing
School for International Training
U.S. Cellular March 2015 - Present
U.S. Cellular March 2014 - March 2015
NueVista Group December 2012 - March 2014
Waste Management September 2008 - August 2012
Waste Management, Inc. September 2006 - September 2008
Waste Management, Inc. January 2001 - September 2006
Waste Management, Inc. October 2000 - January 2001
Siemens Energy & Automation July 1997 - October 2000
Voicecom 1992 - 2000
Skills
Process Mapping, Visio, MapPoint, Salesforce.com, Training Skills, PowerPoint, Siebel, Microsoft Word, Microsoft Excel, AS400 system, Customer Service, SurveyMonkey, GIS systems, Exceptionally Organized, Highly detail oriented, Change Management, SnagIt, Business Process Mapping, Training, Business Intelligence, Requirements Gathering, Recycling, Business Process, Employee Training, Management, Process Improvement, CRM, Software Documentation, Business Analysis
Education
MicroTrain Technologies 2012 — 2013
Business Analysis, ITIL Foundations, PMP, SharePoint Foundations
College of DuPage 1988 — 1990
J-BARR INC. March 2015 - Present
PNC October 2014 - Present
Commerce Bank June 2013 - September 2014
U.S. Cellular October 2010 - May 2012
Coe College January 2009 - January 2010
Skills
Direct Sales, Sales, Marketing Communications, Cloud Computing, Social Media Marketing, Social Networking, Windows & Mac operating..., Leadership Development, Portfolio Management
Education
Coe College 2008 — 2012
Bachelors Degree, Business Administration
Parkland College 2006 — 2008
Associates Degree
GreatAmerica Financial Services July 2013 - Present
GreatAmerica Financial Services January 2008 - June 2013
U.S. Cellular 2001 - 2008
US Cellular October 2001 - December 2007
Skills
Business Development, Sponsorship, New Business Development, Negotiation, Program Management, Project Planning, Leadership Development, Account Management, Telecommunications, Sales Management, Solution Selling, Sales, B2B, Direct Sales, Sales Process, Team Leadership, Team Building, Strategic Planning, Customer Satisfaction, Leadership, Selling, Management
Education
University of Iowa - Henry B. Tippie College of Business 2007 — 2009
MBA, Business
Coe College 1997 — 2001
BA, Communications, Business Management
Kirkwood Community College February 2015 - Present
City of Cedar Rapids 2012 - Present
Self-employed 2006 - Present
U.S. Cellular 2009 - 2012
Skills
Art, Photography, Teaching, Photoshop, Customer Experience, Leadership, Coaching
Education
Coe College 2002 — 2006
Bachelor of Arts (BA), Studio Arts
Coe College 2002 — 2006
Bachelor's degree, Art
Elements Massage™ July 2015 - Present
Comcast August 2012 - October 2012
U.S. Cellular May 2011 - June 2012
Massage Envy January 2011 - August 2011
Toys R Us Express August 2010 - January 2011
Skills
Sales, Customer Service, Management, Retail, Time Management, Team Building, Team Leadership
Education
College of DuPage 2008 — 2009
Some Classe, Psychology
Glenbard East 2002 — 2006
Diploma
U.S. Cellular December 2002 - Present
Pliant Corporation March 2001 - October 2002
RMI Network Services, Inc. February 2000 - March 2001
The Dow Chemical Company February 1988 - December 1999
Skills
Executive Support, Calendar Maintenance, Meeting Scheduling, Human Resources, Meeting Planning, Confidentiality, Travel Planning, Microsoft Office, Expense Reporting, Calendars, Time Management, Management, Teamwork, Employee Relations, Customer Service, Leadership, Coordinating Events, Team Leadership, Event Planning, Marketing, Contract Negotiation, Process Scheduler, Employee Training, Special Projects, Expense Management, Software Documentation, Invoicing, Project Planning, SAP HR, Public Relations, Vocalist, Singing, Band, Entertainment, Music, Classic Rock, Rock, POP, Program Management, Cross-functional Team..., Process Improvement, Strategic Planning, Team Building
Education
College of DuPage 1977 — 1979
Seminole Hard Rock Hotel & Casino Tampa June 2015 - Present
Seminole Hard Rock Hotel & Casino Tampa January 2014 - Present
University of South Florida February 2013 - December 2013
USF PRSSA December 2012 - December 2013
USF PRSSA December 2012 - December 2013
Cox Media Group August 2013 - October 2013
Alison Brod Public Relations May 2013 - August 2013
USF PRSSA May 2012 - December 2012
Full Circle PR May 2012 - August 2012
U.S. Cellular January 2011 - May 2011
Skills
Microsoft Excel, Microsoft Word, Photoshop, Java, C, HTML, Research, Public Speaking, Teamwork, Press Releases, Video News Releases, Events, Media Relations, Adobe Creative Suite, Team Leadership, Media Kit, Public Relations, Blogging, Fashion, Event Planning, Marketing, Strategic Communications, Crisis Communications, Time Management, Facebook, Social Networking, PowerPoint, Sales, Customer Service, Social Media, Management, Editing, Cision, Social Media Marketing, Creative Writing, AP Style, Fundraising, Publicity, Newsletters
Education
University of South Florida 2011 — 2013
Coastal Carolina University 2009 — 2011
U.S. Cellular August 2015 - Present
Sprint by Connectivity Source September 2011 - August 2015
The Buckle December 2009 - July 2011
Skills
Cold Calling, Customer Retention, Customer Service, Leadership, Marketing, Recruiting, Sales, Sales Management, Training, Team Building, Retail, Customer Satisfaction, Merchandising, Social Media Marketing, Hiring, Microsoft Office, Microsoft Excel, Advertising, Retail Sales, Store Management, Management, PowerPoint, Microsoft Word, Teamwork, Time Management, Team Leadership, Inventory Management, Public Speaking, Social Networking
Education
The University of Texas at Dallas 2013 — 2015
Marketing
Collin County Community College 2007 — 2013
Associate of Science (AS), Associates Degree of Science
U.S. Cellular November 2007 - Present
U.S. Cellular February 2005 - November 2007
MCI Telecommunications December 1998 - February 2005
Skills
Call Center, Coaching, Leadership, Customer Service, Analysis, Retail, Content Management, Time Management, Editing, Telemarketing, Needs Analysis, Instructional Design, Captivate, Instructor-led Training, ADDIE, Leadership Development, Training Delivery, Call Centers, Training, E-Learning, Team Building, Telecommunications, SnagIt, Workshop Facilitation, Learning Management..., Program Management, Blended Learning, Learning Management, Performance Consulting, WebEx, Curriculum Design, Dreamweaver, Lectora, Employee Training, Organizational Learning, Team Leadership
Education
Capella University 2010 — 2013
MS, Education Instructional Design, 4.0
Coe College 1995 — 1997
BA, Education
Wartburg College 1993 — 1995
Bachelor's degree, Elementary Education
Saturn Freight Systems, Inc. September 2014 - Present
T-Mobile March 2013 - Present
U.S. Cellular July 2011 - February 2013
T-Mobile August 2007 - June 2011
Circuit City November 2004 - July 2007
Skills
Wireless, Retail, Selling, Customer Retention, Cellular Communications, Customer Satisfaction, Direct Sales, Sales Operations, Cold Calling, Customer Experience, Sales, Quotas, Call Centers, Sales Process
Education
Illinois State University 2011 — 2012
General Studies
College of DuPage
Associate of Arts (AA), General Studies
FAA January 2012 - Present
AT&T Mobility September 2010 - December 2011
U.S. Cellular March 2005 - May 2010
AAA CHICAGO MOTOR CLUB September 2002 - September 2004
MCI Worldcom Wireless April 2000 - September 2002
Sprint Nextel November 1999 - April 2000
Skills
Program Management, Call Center, Training, Access, Troubleshooting, Customer Service, Quality Assurance, Management, Outlook, Technical Support, Networking, Team Building, Call Centers, Employee Training, Microsoft Office, Project Management, Telecommunications, Wireless, Coaching, Software Installation, Project Planning, Team Leadership, Microsoft Excel, Business Analysis, Testing, Account Management, Integration, Analysis, Microsoft Word
Education
Colorado Technical University 2010 — 2014
Bachelors of Science, Data Management
ConvaTec March 2014 - Present
U.S. Cellular May 2004 - February 2014
Teleflora June 2002 - May 2004
AT&T Mobility (formerly Southwestern Bell Wireless, Southwestern Bell Corporation) 1991 - 2001
UPS 1986 - 1991
Skills
Cellular Communications, Wireless, M2M, Sales Operations, Quotas, Indirect Channel Sales, Sales, Sales Management, Instructor-led Training, Customer Engagement, Customer Retention, Sales Process, Store Operations, Forecasting, Direct Sales, Customer Experience, Leadership, Training, Customer Satisfaction, Program Management, Recruiting, Mobile Devices, Retail, Management, Product Marketing, Call Centers, Negotiation, Telecommunications, Coaching, 4G, Selling, Marketing Strategy, Cold Calling, Human Resources, Cross-functional Team..., CDMA, Vendor Management, Mobile Technology, Hiring, Budgets, Merchandising, LTE, B2B, Solution Selling, Product Management, Go-to-market Strategy, P&L Management, Mobile Communications, Account Management, Strategic Partnerships
Education
University of Central Oklahoma - College of Business Administration 1985 — 1990
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management
U.S. Cellular 2011 - Present
Aon 2010 - 2011
Hewitt Associates 2010 - 2011
Hewitt Associates 2007 - 2010
Hewitt Associates 2005 - 2007
Hewitt Associates 2002 - 2005
Arthur Andersen 1996 - 2002
ABN AMRO / LaSalle Bank 1996 - 1996
Comerica Bank 1992 - 1995
Affiliated Bank 1990 - 1992
Skills
Disaster Recovery, Business Continuity, Change Management, Novell, Release Management, Infrastructure, Process Management, Project Management, Risk Management, Citrix, Unix, SQL, Linux, Continuous Improvement, Veritas, Integration, Technical Support, Requirements Analysis, ITIL, Leadership, IT Operations, PMP, Management, Data Center, Vendor Management, SDLC, Strategy, Solaris, Security, Outsourcing, Governance, Microsoft SQL Server, Oracle, Windows Server, Software Documentation, IT Management, Servers, PMO, Business Process, Consulting, Enterprise Architecture, IT Service Management, IT Strategy, Information Technology, Management Consulting, Service Delivery, Team Leadership, Virtualization, Visio
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
Purdue University
Bachelors of Science
College of DuPage
Associate of Arts
Wheaton North
Sprint March 2014 - Present
AT&T May 2013 - October 2013
U.S. Cellular March 2008 - May 2013
Skills
Experienced Sales..., Customer Satisfaction, Building Customer..., Needs Analysis, Customer Retention, Telecommunications, Referrals, Hospitality, Sales Process, Training, Sales, Performance Management, Team Building, Coaching, Business Development, Retail, Leadership, Quotas, Marketing Strategy, Customer Service, Networking, Wireless, Customer Experience, Direct Sales, Cellular Communications, Sales Operations, Cold Calling
Education
College of DuPage
Police Science
Glenbard West High School 2001 — 2004
U.S. Cellular November 2014 - Present
U.S. Cellular February 2013 - November 2014
NELSON/Baxter International Inc. March 2008 - January 2013
Christies Auction House October 2003 - July 2006
The John Buck Management Group/Leo Burnett Company March 1997 - July 2002
Skills
Facilities Management, Corporate Interiors, Project Management, Property Management, Interior Design, Construction Management, Renovation, Space Planning, Space Programming, Space Negotiations, Office Relocation, Furniture Specification, Vendor Management, Budget Preparation, Budget Tracking, Reorganization, Implementation of..., AutoCAD, Rendering, Project Planning, Furniture, Space planning, Space-planning, Corporations, Contract Negotiation, Budgets, Design Research, Interior Architecture, Architecture, Sketching, SketchUp, Sustainable Design, Corporate Actions, Negotiation, Spaces, Corporate Real Estate
Education
Columbia College Chicago 1987 — 1991
BA, Architecture & Design
City Colleges of Chicago-Wilbur Wright College
AutoCAD
ADVACARE SYSTEMS September 2012 - Present
Kimberly Smiles 2007 - 2010
AIU Online 2007 - 2007
Oak Park Dental Group 2005 - 2007
U.S. Cellular 2002 - 2005
Skills
Management, Communication, Microsoft Excel, Medical Billing, Training, Customer Service, Microsoft Office, Invoicing, Data Entry, Process Improvement, Outlook, Customer Satisfaction, Accounts Receivable, Healthcare, Call Centers, Leadership, Retail, Time Management, Insurance
Education
City Colleges of Chicago-Wilbur Wright College
Aasonn February 2015 - Present
Verizon Wireless November 2012 - February 2015
U.S. Cellular February 2008 - May 2012
U.S. Cellular April 2007 - February 2008
Aon Hewitt May 2006 - February 2007
Aon Hewitt February 2005 - May 2006
Skills
Merchandising, Sales, Cold Calling, Sales Process, B2B, Customer Service, Leadership, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Sales Operations, Customer Satisfaction, Management
Education
City Colleges of Chicago-Malcolm X College 1997 — 2001
Associate's Degree, General Studies
ITsavvy June 2015 - Present
B2B Industrial Packaging April 2014 - June 2015
U.S. Cellular April 2006 - May 2013
Skills
Wireless, Mobile Devices, Telecommunications, Customer Retention, Wireless Networking, Cellular Communications, Customer Satisfaction, LTE, CDMA, Cold Calling, Networking, Cisco Technologies, Client Relations, Account Management, Sales Process, Direct Sales, Sales, Cloud Computing, Sales Operations
Education
College of DuPage 2010 — 2012
Computer Science
Resolute Technologies, LLC July 2014 - October 2014
U.S. Cellular May 2009 - October 2013
U.S. Cellular April 2004 - May 2009
U.S. Cellular January 2000 - March 2004
U.S. Cellular April 1999 - December 1999
U.S. Cellular December 1998 - March 1999
U.S. Cellular October 1994 - November 1998
U.S. Cellular January 1992 - September 1994
Skills
Wireless, Telecommunications, Customer Retention, Cross-functional Team..., Customer Experience, Customer Service, Process Improvement, Vendor Management, Sales Operations, Mobile Devices, Customer Satisfaction, Product Management, CDMA, Competitive Analysis, Product Marketing, Direct Sales, Team Leadership, Retail, Call Centers, Mobile Technology, Project Planning, Technical Support, Data Analysis, Project Coordination, Leadership Development, Team Building, Team-oriented, Software Quality..., Communication, Strategic Planning, Training, Highly detail oriented, Problem Management, Technical Analysis, Process Optimization, Strategic Leadership, IT Operations, SDLC, Quality Center, Change Management, SharePoint, SOX Compliancy, User Acceptance Testing, Requirements Gathering, Requirements Analysis, Project Management, Visio, Quality Assurance, Business Analysis, Systems Analysis
Education
Columbia College Chicago 2013 — 2014
Business Administration and Management, General, 4.0
College of DuPage 2002 — 2003
Business Administration and Management, General, 4.0
DeVry University 2000 — 2001
Business Administration and Management - Computer Information Systems, 4.0
WEC Energy Group July 2014 - Present
Telephone and Data Systems™ (TDS™) March 2013 - May 2014
U.S. Cellular August 2011 - March 2013
Grant Thornton LLP April 2007 - August 2011
The Professional Education Institute, Inc. April 2003 - November 2006
PolyScience August 2000 - April 2003
Blistex Inc. March 1997 - September 2000
Skills
Procurement, Information Technology, Maintenance & Repair, Purchasing, Supply Chain, Account Management, Contract Negotiation, Process Improvement, Negotiation, Strategic Sourcing, Supply Chain Management, Vendor Management, Project Management, Inventory Management, Strategy, Management, Microsoft Excel, Training, Program Management, SAP, Contract Management
Education
National Louis University 2012 — 2014
BS Management, Business Administration and Management, General, 4.0
College of DuPage 2000 — 2001
AAS, Management
DePaul University 2000 — 2000
Certificate, Supply Chain Management
U.S. Cellular May 2015 - Present
Topco Associates LLC August 2012 - January 2015
Topco Associates LLC September 2008 - July 2012
Claire's August 2006 - August 2008
Claire's February 2004 - August 2006
Claire's October 2002 - February 2004
Spiegel March 2002 - August 2002
Skills
Sourcing, Fashion, Procurement, Merchandising, Global Sourcing, Brand Development, Forecasting, Negotiation, Pricing, Private Label, Product Development, Retail, Purchasing, Supply Chain, Team Leadership, Supplier Negotiation, Inventory Management, Assortment, Strategic Sourcing
Education
Eastern Illinois University 1998 — 2001
College of DuPage 1997 — 1998
Transaction Network Services April 2015 - Present
Transaction Network Services September 2014 - April 2015
Transaction Network Services May 2014 - August 2014
U.S. Cellular September 2013 - April 2014
U.S. Cellular January 2010 - September 2013
U.S. Cellular October 2008 - January 2010
U.S. Cellular December 2006 - October 2008
Lucent Technologies October 2000 - December 2006
Education
Colorado State University 1996 — 2000
B.S. in B.A. with a Concentration in Computer Information Systems, CIS
Project Management Institute 2003 — 2003
PMP, Project Management Professional
Northwestern University - Kellogg School of Management 2010 — 2010
Continuing Education, Negotiation
U.S. Cellular June 2015 - Present
U.S. Cellular December 2010 - Present
U.S. Cellular December 2005 - December 2010
U.S. Cellular December 2002 - December 2005
U.S. Cellular June 2001 - December 2002
Skills
Wireless, Cross-functional Team..., Vendor Management, Telecommunications, Process Improvement, Customer Satisfaction, Customer Experience, Call Center, Inventory Management, Customer Retention, Team Building, Sales Operations, Retail, Mobile Devices, Forecasting, Leadership, Project Planning, Analysis, Troubleshooting, Management, Logistics, SAP, Direct Sales, Time Management, Cellular Communications, Human Resources, Sales, Team Leadership, Account Management, Training, Operations Management, Selling, Strategy, Cold Calling, Sales Process, Call Centers, CRM
Education
Northern Illinois University 1992 — 1994
Bachelors, Sociology / Criminology
College of DuPage 1990 — 1992
Associate of Arts (AA), General Studies
Nuveen Investments August 2013 - Present
Empire Today April 2007 - August 2013
Hewlett-Packard 2005 - 2007
Station Casinos 2002 - 2004
U.S. Cellular July 1997 - December 2002
Skills
Microsoft SQL Server, Active Directory, SharePoint, Windows Server, Troubleshooting, SQL, Windows, Microsoft Exchange, Databases, Network Security, SDLC, Operating Systems, Business Intelligence, Load Balancing, Storage Area Networks, Scrum, Visio, PHP
Education
Lisle High School 1974 — 1978
College of DuPage
U.S. Cellular August 2012 - Present
U.S. Cellular October 2010 - October 2012
U.S. Cellular May 2009 - October 2010
U.S. Cellular March 2008 - May 2009
U.S. Cellular August 2006 - March 2008
U.S. Cellular May 2004 - August 2006
U.S. Cellular October 2001 - May 2004
Selig Chemical Industries 1995 - 2001
Skills
Sales Process, Sales Operations, Direct Sales, Customer Retention, Wireless, Customer Experience, Customer Satisfaction, Sales Management, Retail, Cold Calling, Sales, Recruiting, B2B, Selling, Management, Merchandising, Telecommunications, Business Development, Sales Presentations, Solution Selling, Mobile Devices, Salesforce.com
Education
College of Charleston 1990 — 1994
Bachelor, Psychology
U.S. Cellular February 2015 - Present
U.S. Cellular August 2004 - February 2015
Verizon Wireless November 2001 - May 2003
HickoryTech June 1999 - November 2001
Skills
Wireless, Cellular Communications, CDMA, Telecommunications, EVDO, RF Engineering, Network Design, RF, 3G, Mobile Devices, Distributed Antenna..., Project Management, Repeaters, Return on Investment, Direct Sales, Customer Retention, Customer Experience, Product Management, Sales Operations, Sales Process, CRM, IP, Management, Customer Satisfaction, Antennas, 4G, Wireless Broadband, Integration, Mobile Communications, M2M, Microwave, WiFi, Wireless Networking, GSM, UMTS, T1
Education
St. Ambrose University 2001 — 2003
Masters, Business Administration (MBA)
Coe College 1992 — 1994
BA, Business Administration
Linn-Mar
CNA Insurance April 2014 - Present
CNA November 2011 - Present
Heidrick & Struggles January 2009 - November 2011
Heidrick & Struggles November 2007 - January 2009
Mercer August 2004 - November 2007
United Stationers March 2003 - August 2004
U.S. Cellular May 1997 - March 2003
Baker & McKenzie November 1993 - May 1997
Skills
Performance Management, Succession Planning, Deferred Compensation, Vendor Management, Executive Pay, Change Management, Talent Management, Human Resources, Employee Benefits, Employee Engagement, Compensation & Benefit, Executive Search, HR Consulting, HR Transformation, HRIS, Leadership, Mergers & Acquisitions, Management Consulting, Strategy, Workforce Planning, Onboarding, Organizational Design, Organizational..., Personnel Management, Project Management, Talent Acquisition, Benefits Administration
Education
Loyola University Chicago 1994 — 1996
MS, Industrial Relations/Human Resource Mgmt
College of the Holy Cross 1985 — 1989
BA, Economics
U.S. Cellular June 2010 - Present
J. Crew July 2006 - December 2007
Express September 2001 - June 2006
Skills
Visual Merchandising, Merchandising, Store Management, Loss Prevention, Retail, Retail Sales, Customer Service, Facebook, Sales, Inventory Management, Trend Analysis, Event Planning, Fashion, Time Management, Social Networking, Social Media, Inventory Control, Apparel, Hiring, PowerPoint
Education
Eastern Illinois University 1999 — 2001
B.A., Communications
College of DuPage 1996 — 1998
Associate's degree, Speech Communication and Rhetoric
US Cellular August 2004 - February 2014
U.S. Cellular 2004 - February 2014
United States Cellular 2004 - February 2014
Clarity Communication Systems Inc. March 2002 - September 2003
Lucent Technologies July 1989 - July 2001
Lucent Technologies / AT&T Bell Labs 1973 - 2001
AT&T April 1982 - July 1989
Western Electric September 1973 - April 1982
Skills
Switches, System Design, Wireless, CDMA, EVDO, Cellular, LTE, Wireless Networking, Unix, Integration, 3G, Network Design, Telecommunications, Testing, Troubleshooting, 4G, TDMA, Lucent, Switch, CDMA2000, Cellular Communications, T1, RF, RF Engineering, Microwave, UMTS, WiFi, Ethernet, 3GPP, Computer Network..., Wireless Broadband, SS7, SIP, Antennas, WCDMA, Network Engineering, RAN, Network Optimization, Mobile Communications, VoIP, Fiber Optics, GPRS, Edge, Optical Fiber, Mobile Devices, MPLS, Backhaul, Broadband, Telecommunications..., 2G
Education
North Central College 1993 — 1996
Computer Science
College of DuPage 1978 — 1982
Computer Science
Waubonsee Community College 1973 — 1977
Engineering
Illinois Valley Community College 1971 — 1972
Business Accounting
AeroSys Inc. March 2014 - Present
Frederick School of Cosmetology July 2010 - November 2012
Naval Support Facility Indian Head June 2008 - July 2010
AT&T Mobility May 2006 - June 2008
U.S. Cellular February 2005 - April 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Telegence, Customer Service, Customer Retention, Customer Satisfaction, Sales, Direct Sales, Student Affairs, Student Counseling, Student Financial Aid, Time Management, New Hire Orientations, Appointment Scheduling, Office Administration, Administrative Work, Clerical Skills, Typing, Scanners, Copying, Fax, Phi Theta Kappa, Dean's List, Accounting, Annual Reports, PowerPoint, Access, OneNote, Teamwork, Management, Email, Marketing Material..., Artistic Vision, Artistic Abilities, Problem Solving, Leadership, OPUS, Child Welfare, Youth Programs, Child Development, Military Families, Notary Public, Inventory Control, Prepare Student..., Monitor Student..., Confidentiality, Smart Systems, Attendance Management, Registration
Education
College of Southern Maryland 2010 — 2014
A.A.S, Business Administration
College of Southern Maryland 2010 — 2011
Certificate, Accounting
Henry E. Lackey High School 1996 — 2000
High School Diploma, Scholars Program of Study
Hines Veterans Hospital December 2014 - Present
Midwest Western Dressage 2010 - Present
Friesian Breeding 2008 - Present
FTD July 2010 - February 2015
Godiva Chocolatier February 2012 - January 2015
U.S. Cellular 2008 - 2011
Aircell July 2010 - October 2010
Midas International 2000 - 2004
Skills
Customer Service, Team Building, Strategic Planning, Training, Troubleshooting, Project Management, Software Development, Active Directory, Process Improvement, Business Analysis, Microsoft SQL Server, Microsoft Office, Visio, Team Leadership, Windows, Access, Vendor Management, SharePoint, System Administration, Program Management, Telecommunications, Disaster Recovery, Change Management, Technical Support, Customer Satisfaction, Call Centers, Cross-functional Team..., Sales, Coaching, Computer Hardware, Account Management, Customer Experience, Windows 7, Marketing, Small Business, Hardware, Marketing Strategy, Help Desk Support, New Business Development, Windows Server, Servers
Education
College of DuPage 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Information Technology
Lyons Township High School 1981 — 1985
Diploma, General Studies
U.S. Cellular April 2012 - Present
MDI Electrical Construction October 1999 - April 2012
CAL Communications September 1998 - October 1999
United Cabling August 1997 - August 1998
Connectivity Systems inc October 1994 - July 1997
Telecom Network Design February 1991 - September 1994
Skills
Cabling, Data Center, Telecommunications, CCTV, Card Access, Wireless Network Design, System Design, Project Management, Optical Fiber, Networking, UPS systems, Network Design, Vendor Management, System Deployment, Solution Selling, Wireless Networking, Troubleshooting, Structured Cabling, Infrastructure, Security, Co-location, WiFi, IP, VoIP, WiMAX, Telecommunications..., Routers
Education
Colorado State University-Global Campus 2012 — 2015
Bachelor’s Degree, Business Management, 3.52
Harper College 2006 — 2010
Business management
US Air Force 1990 — 1990
Outside Plant Copper and Fiber Optics Splicer
Weddings by Shari January 1998 - Present
Reiki Ministries June 1998 - Present
U.S. Cellular February 2005 - January 2013
St. Charles Medical Center October 2009 - 2013
Skills
Weddings, Officiating, Public Speaking, Memorial Services, Vow Renewals, Customer Service, Reiki, Event Planning, Healing, Coaching, Compassion, Community Outreach, Sales, Public Relations, Energy Healing, Fundraising, Interfaith Minister, Microsoft Word, Marriage, Events, Event Management, Teaching, Social Media Marketing, Marketing, Nonprofits, Social Media, Social Networking
Education
Clark College 1988 — 1989
Psychology, Psychology
Clark College 1988 — 1989
Evergreen High 1977 — 1979
General
Universal Life
Minister, Religion/Religious Studies
JPMorgan Chase August 2014 - Present
University of Chicago Medicine January 2015 - March 2015
Context 4 Healthcare, Inc. September 2014 - December 2014
Fifth Third Bank July 2011 - June 2014
Bed Bath & Beyond March 2008 - July 2011
US Cellular 2005 - 2007
U.S. Cellular 2005 - 2007
AT&T Wireless July 1997 - April 2005
Ameritech Mobile 1987 - 1997
Skills
Customer Satisfaction, Customer Retention, Retail, Customer Service, Direct Sales, Call Centers, Inventory Management, Merchandising, Cold Calling, Account Management, Sales Operations, Store Management, Training, Team Building, Sales Process, Strategic Planning, Vendor Management, Operations Management, Leadership, Sales Management, Budgets, Loss Prevention, Sales, Retail Sales, Customer Experience, Process Improvement, Telecommunications, Team Leadership, Management, Recruiting, Coaching, CRM, Selling, Profit, Inventory Control, Forecasting, Hiring, Employee Training, Cross-functional Team..., Performance Management
Education
College of DuPage 2011 — 2015
Associate’s Degree, Associates in Applied Science
Eagle Creek Software Services March 2010 - Present
Interstate Chiropractic 2004 - 2012
WTG Terrazzo & Tile October 2005 - January 2010
WTG Terrazzo & Tile2005-2010 October 2005 - January 2010
Stellar Concrete & Masonary May 2004 - October 2006
Paragon Constructors, Inc August 2002 - May 2004
Paragon Constructors, Inc January 1997 - January 2002
Smith Barney January 1995 - January 1997
U.S. Cellular January 1992 - January 1993
Skills
Expenses, Payroll
Education
College of Saint Benedict 1987 — 1991
BA, Accounting
CPP
College of St. Benedict's
B.A, Accounting
Jamberry Nails August 2014 - Present
USAA November 2013 - December 2014
Time Warner Cable April 2010 - June 2013
Answer-Rite Telecommunications August 2008 - April 2010
U.S. Cellular September 2006 - July 2007
Skills
Property & Casualty..., Customer Service, Customer Relations, Telephone Skills, Telecommunications, Office Administration, Microsoft Office, CSG, Phone Etiquette, Social Media Marketing, Recruiting, Direct Sales, Consultative Selling, Sales, Customer Retention, Troubleshooting, Mobile Devices, Sales Management, Sales Operations, Microsoft Word, Call Centers
Education
College of the Redwoods 2003 — 2006
AA, General Studies
Paychex August 2012 - Present
KCT Credit Union May 2011 - August 2012
U.S. Cellular September 2010 - May 2011
First United Bank June 2008 - September 2010
First United Bank November 2005 - June 2008
MidAmerica Bank January 2001 - January 2005
Skills
Banking, Compliance, Customer Service, Training & Development, Team Building, Sales Management, AML, BSA, Employee Training, Bank Secrecy Act, Sales, Credit, Loans, Coaching, Training, Team Leadership
Education
College of DuPage 2001 — 2002
General Studies
NCHS
U.S. Cellular 2012 - Present
MAZ ILLUSTRATION 1990 - Present
American Bar Association 2004 - April 2012
US Robotics 2002 - 2004
Andersen Consulting 1998 - 2004
Skills
Illustration, Graphic Design, Art, Illustrator, Art Direction, Adobe Acrobat, Logos, Corporate Identity, Typography, Brochures, Illustrators, Logo Design, Visual Communication, Retouching, QuarkXPress, Posters, Pre-press, Creative Direction, Visual, Concept Design, InDesign, Storyboarding, Communication Design, Concept Development, Banners, Invitations, Catalogs, Packaging, Adobe Creative Suite, Graphics, Print Collateral, Animation, Print, Layout, Photoshop, Fine Art, Direct Mail, Press Checks, Business Cards, Cartooning, Caricatures, Conceptual Illustration, Label Design, Cover Art, Character Art, Character, Physical Comedy, Dialects, Sketch Comedy, Improv Comedy
Education
Columbia College Chicago 1988 — 1990
None, Animation
Illinois State University 1987 — 1989
BS, Art, Graphic Design, Communications
College of DuPage 1985 — 1987
AA, Graphic Design, Illustration, Speech, Theater
Echo Global Logistics May 2014 - Present
Echo Global Logistics February 2014 - May 2014
Echo Global Logistics May 2011 - February 2014
U.S. Cellular February 2009 - February 2010
Skills
Types 50 wpm, Proficient in all..., Sales, Account Management, Logistics, Operations Management, Sales Operations, Customer Service, Truckload, Logistics Management, Supply Chain Management, Freight, Sales Management, Transportation, 3PL, Customer Satisfaction, Transportation..., Inventory Management, LTL, Time Management, Supply Chain, Container, Shipping
Education
Long Beach City College 2015 — 2017
Bachelor's degree, Industrial and Product Design, Sophmore
City Colleges of Chicago-Harold Washington College 2009 — 2014
Associate of Engineering( AAE), Engineering, Sophmore
Roberto Clemente High Scool 2005 — 2007
High School Diploma, General Studies
TransUnion November 2014 - Present
Creospan Inc. August 2014 - November 2014
Solving IT May 2013 - July 2014
Computer Resource Solutions 2012 - May 2013
U.S. Cellular August 2006 - March 2012
Motorola Mobility 1995 - 2006
Motorola Mobility 1995 - 2006
AT&T Labs, Inc. 1987 - 1995
Skills
Release Management, Change Management, Project Management, ClearQuest, ClearCase, Business Analysis, Process Improvement, ITIL V3 Foundations..., Requirements Analysis, SharePoint, Integration, Business Intelligence, IT Management, Visio, Software Project..., MS Project, SDLC, Agile Methodologies, Quality Assurance, Software Development, ITIL v3 Foundations..., PMO, Testing, IT Strategy
Education
College of DuPage
Associate of Arts and Sciences (A.A.S.), Computer Science
U.S. Cellular November 2010 - Present
Verizon Business January 1993 - June 2010
MCI 1999 - 2000
MCI 1996 - 1999
MCI 1993 - 1996
Iowa Realty 1991 - 1992
Southwest Dining Services 1988 - 1990
Skills
Customer Retention, Training, Call Centers, Leadership, Process Improvement, Team Leadership, Human Resources, Customer Service, Budgets, Strategic Planning, Program Management, Selling, Quality Assurance, Negotiation, Purchasing, Teamwork, Troubleshooting
Education
Coe College 1985 — 1988
Bachelor of Arts, Business Administration
AT&T June 2014 - Present
Verizon Wireless September 2008 - May 2014
U.S. Cellular April 2002 - September 2008
Alcatel-Lucent August 2000 - March 2002
Sprint June 1998 - July 2000
Qualcomm January 1998 - June 1998
Alcatel-Lucent October 1996 - January 1998
Nortel Networks November 1994 - October 1996
Cellular One\Western Wireless October 1992 - November 1994
ARCO September 1990 - July 1991
Skills
CDMA, RF, 4G, RF Engineering, EVDO, LTE, Cellular Communications, Wireless, UMTS, 3G, GSM, Microwave, WiMAX, WCDMA, RF design, HSPA, Network Optimization, Antennas, Actix, Telecommunications, Mobile Communications, RF Design
Education
City University of Seattle 2005 — 2007
Master of Business Administration (M.B.A.), Telcommunications & Technology Management, Magna Cum Laude
Franklin Covey 2006 — 2006
Certificate, Project Management
US Army Missile & Munitions School, Aberdeen Proving Grounds, MD 1994 — 1994
Ordnance Officer Advance Course MOS (91B), Advanced Logistics/Command Preparation, Honor Graduate
US Army Missile & Munitions School, Redstone Arsenal, AL 1991 — 1991
Ordinance Officer Basic Course MOS (91C/B), Maintnenace & Logistics for Electronic & Missile Systems, Distinguished Honor Graduate
Minnesota State University, Mankato 1986 — 1990
Bachelor of Science (BS), Electrical and Electronics Engineering, Cum Laude
US Army Military Intelligence School, Ft. Devens, MA 1983 — 1984
Electronic Warfare Technician MOS (33S), Electronic & Communication Systems Maintenance, Graduate
U.S. Cellular February 2007 - October 2011
United States Marine Corps June 2001 - June 2005
Education
Kaplan University-Davenport Campus 2010 — 2012
Clark State Community College 2005 — 2006
ULTA Beauty December 2014 - January 2015
BFG Communications August 2014 - November 2014
U.S. Cellular May 2010 - September 2013
U.S. Cellular January 2009 - May 2010
U.S. Cellular November 2007 - January 2009
Bath and Body Works (limited brands) June 2006 - November 2007
All About Research May 1999 - August 2006
C.O. Bigelow (limited brands) October 2005 - June 2006
Skills
Marketing Research, Sales, Sales Management, Brand Management, Visual Merchandising, Journalism, Instructor-led Training, Entrepreneurship, Event Management, Event Planning, Broadcast Journalism, Retail, Merchandising, Customer Service, Training, Wireless, Customer Experience, Customer Retention, Instructional Design, Leadership Development, Employee Training, Team Building, Leadership, Sales Operations, Workshop Facilitation, Customer Satisfaction, Sales Process, Coaching, Direct Sales, Management, Cold Calling, Cross-functional Team..., Selling, Strategic Planning, Troubleshooting, Team Leadership, Account Management, B2B, Business Development, Call Centers, Interviews, Inventory Management, Marketing, Networking, New Business Development, Program Management, Recruiting, Retail Sales, Social Networking, Telecommunications
Education
Columbia College Chicago 2004 — 2006
Bachelor of Arts (B.A.), Broadcast Journalism
College of DuPage 2001 — 2004
Associate of Arts (A.A.), General Studies
Comcast January 2014 - Present
U.S. Cellular June 2006 - May 2013
Skills
Troubleshooting, Microsoft Office, Telecommunications, Wireless, Customer Service, Management, Leadership, Wireless Networking, Process Improvement, Customer Satisfaction
Education
ITT Technical Institute-Burr Ridge 2006 — 2008
Computer Engineering
City Colleges of Chicago-Kennedy-King College 2004 — 2005
Computer Engineering
U.S. Cellular July 2013 - Present
The Home Depot September 2012 - July 2013
GFS Marketplace November 1999 - October 2011
Skills
Store Management, Loss Prevention, Merchandising
Education
City Colleges of Chicago-Harry S Truman College 1994 — 1996
Roosevelt University
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Xerox January 2013 - May 2013
U.S. Cellular January 2012 - December 2012
U.S. Cellular August 2006 - December 2012
Skills
Spredfast Social Media..., Outlook, Competitive Analysis, Team Building, Social Networking, Performance Management, Marketing, Customer Service, Customer Retention, Networking, Social Media
Education
Clark Atlanta University 2001 — 2005
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
El Tio Mario February 2013 - Present
U.S. Cellular August 2010 - May 2013
Skills
Fast-paced, Microsoft Office, Inventory Management, Typing, Bilingual-English/Spanis..., Organization, People Skills, Social Skills, Well Mannered, Customer Satisfaction, Customer Service
Education
University of Illinois at Chicago 2013 — 2015
Psychology
City Colleges of Chicago-Richard J Daley College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Psychology
U.S. Cellular April 2011 - Present
Quad/Graphics June 2007 - April 2011
Quad/Graphics Quebecor World Logistics February 2001 - June 2007
Liberty Federal Bank May 1998 - February 2001
Skills
Cisco Technologies, WiFi, Wireless Networking, Networking, Troubleshooting, LAN-WAN, Catalyst Switches, Cisco Wireless, Cisco Routers, Cisco IOS, ASA, Checkpoint, CCNA, Active Directory, Best Practices, DNS, DHCP, TCP/IP, ACE, CiscoWorks, Statseeker, Local Area Network, MCSE 2003, Telecommunications, Switches, Wireless, Data Center, VoIP
Education
College of DuPage 1995 — 1997
Computer Information Systems