U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
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U.S. Cellular Employees
360 Mobile Solutions December 2010 - Present
US Cellular June 2006 - December 2010
Skills
Online Retail, Procurement, Retail Branding, Niche Marketing, Branding Experience, Business Operations, Leadership Management, Retail, Wholesale, Cellular Communications, Customer Experience, Sales Operations, Customer Retention, Sales, Retail Sales, Quotas, Wireless, Mobile Devices, Consumer Electronics, Direct Sales
Education
DePaul University
Bachelor of Science (BS), Marketing
US Cellular Assistant Store ManagerAT&TFebruary 2012 - October 2014
Kinseth Hospitality Management Company May 2010 - January 2012
Tharaldson Lodging October 2009 - June 2010
First Hospitality Group May 2007 - September 2009
Nike 2005 - 2007
Skills
Customer Satisfaction, Sales, Account Management, Marketing, Public Relations, Social Media, Customer Service, Management, Hospitality Management, Event Management, Time Management, Leadership, Microsoft Office, Public Speaking, Facebook, Marketing Communications
Education
Columbia College Chicago 2005 — 2008
BFA, Arts, Entertainment, and Media Management
Princeton High School 2001 — 2005
YMCA of the USA 2013 - Present
Us Cellular January 2012 - January 2013
Skills
Training, Public Speaking, Management, Wellness, Strategic Planning, Customer Service, Customer Retention, Sales, Call Centers, Customer Satisfaction, Microsoft Office, Troubleshooting, Customer Experience, Team Building, Account Management, Coaching
Education
City Colleges of Chicago-Harry S Truman College 1999 — 2001
City Colleges of Chicago-Kennedy-King College
Grainger July 2015 - Present
ADP October 2014 - July 2015
Republic Services Inc July 2011 - October 2014
US Cellular September 2006 - March 2011
Skills
Training, Cross-functional Team..., Leadership, Recruiting, Management, Strategy, Leadership Development, Process Improvement, Human Resources, Organizational..., Coaching, Change Management, Strategic Planning, Customer Satisfaction, Sales, CRM, Marketing, Analysis, Retail, Customer Retention
Education
DePaul University
Master of Arts (M.A.), Organizational Leadership
Tougaoloo College 1989 — 1993
US Cellular April 2015 - Present
Gogo April 2013 - January 2015
Underwriters Laboratories April 2012 - April 2013
Underwriters Laboratories Inc September 2007 - April 2012
Skills
Microsoft Office, Event Planning, Excel, Word, PowerPoint, Engineering, Cross-functional Team..., Continuous Improvement, Project Planning, Account Management, Fundraising, Electrical Engineering, Logistics, Testing, Project Management, Quality Assurance, Microsoft Excel, Budgets, UL, Program Management, Leadership, Training, Integration, Analysis, Auditing
Education
DePaul University 2010 — 2013
Masters of Business Administration (MBA), Finance and Entrepreneurship
University of Illinois at Chicago 2002 — 2007
Bachelors in Engineering, BioEngineering, Electrical Engineering
Navistar Inc October 2011 - Present
Smiths Group plc January 2011 - January 2012
U.S. Cellular® October 2009 - July 2010
US Cellular March 2007 - October 2009
Allstate Insurance Co January 2004 - March 2007
Tellabs Operations, Inc January 1997 - January 2002
Skills
SDLC, SharePoint, Process Improvement, Six Sigma, Software Quality..., Microsoft Office..., Visio, Quality Assurance, Business Analysis, Project Management, MS Project, Software Documentation, Vendor Management, Software Project..., Program Management, Business Intelligence, Business Process, Change Management, Information Technology, Leadership, ITIL, PMO, Business Process..., Quality Management, Testing, Integration, SharePoint Designer, Analysis, Management, Project Planning, Training, Risk Management
Education
DePaul University 2007 — 2011
M.S., Information Systems
DeVry University 1997 — 2002
B.S, Technical Management Concentration on Computer Information Systems
DeVry University 1995 — 1997
A.A.S, Electronics
U.S. Cellular April 2015 - Present
U.S. Cellular February 2014 - Present
United States Cellular May 2011 - Present
US Cellular November 2008 - May 2011
US Cellular June 2007 - November 2008
US Cellular July 2005 - June 2007
Skills
Strategy, Project Management, Vendor Management, Training, Cross-functional Team..., Product Development, Change Management, Management, Sales Operations, Mobile Devices, Wireless, Customer Satisfaction
Education
DePaul University 2009 — 2009
Project Management Certificate, Project Management
DePaul University 2006 — 2008
MA, English - Writing
Winona State University 2001 — 2004
BA, Mass Communication
Western Wisconsin Technical College 1997 — 1999
Associate of Science (AS), Legal Assistant/Paralegal
Freelance Musician and Educator January 1997 - Present
Music Institute of Chicago September 2013 - Present
Music Lessons August 2012 - Present
College of Lake County 2005 - Present
FullScore Chamber Orchestra September 2011 - Present
US Cellular November 2009 - August 2012
NEW AGE TRANSPORTATION February 2005 - July 2009
Verizon Wireless January 1997 - June 2004
Skills
Sales, Team Building, Customer Service, Sales Management, Strategic Planning, Customer Satisfaction, Wireless, Direct Sales, Cellular Communications, Music, Trombone, Sales Process, Concert Band, Conducting, Sales Operations, Music Education, Music Theory, Orchestral Music, Euphonium, Jazz Band, Tuba, Musical Theatre, Trumpet, Cold Calling, Account Management, Customer Retention, Solution Selling, M2M, French Horn, Big Band, Management
Education
Lake Forest Graduate School of Management 2008 — 2012
Masters, Business Administration and Management, General, GPA 3.5
Illinois State University
Bachelor of Arts (B.A.), Music Teacher Education, GPA 3.6
Illinois State University
Bachelor of Science (B.S.), Industrial Technology, GPA 3.5
College of Lake County
Associate, Applied Science – CAD Drafting Technology, GPA 3.6
US Cellular January 2011 - Present
Allstate September 2008 - October 2010
Allstate 2006 - 2008
Allstate 2003 - 2006
Allstate 1996 - 2003
Allstate 1988 - 1996
Skills
Building Relationships, Project Management, Thought Leadership, Performance Management, Leadership Development, MS Project, Business Acumen, Organizational Learning, Vendor Management, Change Management, Process Improvement, Cross-functional Team..., Recruiting, Customer Experience, Leadership, Call Centers, Business Analysis, IT Management, PMO, ITIL, Customer Satisfaction, IT Strategy, SDLC, Team Leadership, Management, Outsourcing, Enterprise Software, Business Process, Program Management, Project Planning, Team Building
Education
DePaul University
TEKsystems June 2009 - Present
3 Sisters Celebration Farm October 2007 - Present
ACT March 2013 - August 2014
Michelle Platt Consulting, Inc. April 1998 - March 2013
US Cellular March 1999 - June 2000
ConAgra Foods October 1997 - April 1998
APAC Customer Services June 1993 - April 1997
Kraft Foods December 1990 - April 1993
Wisconsin Milk Marketing Board December 1986 - December 1990
Creswell, Fultz, Munsell and Zirbel 1981 - 1986
Skills
Business Analysis, Process Improvement, Business Intelligence, Project Portfolio..., SDLC, Project Management, Software Project..., Program Management, New Business Development, Business Development, Call Center Development, Call Center..., Market Research, Competitive Intelligence, Strategic Planning, Agile Project Management, MS Project, Primavera P6, World Class Customer..., Customer Service..., Operations Management, Product Development, Management, Leadership, Start-ups, Team Leadership, Requirements Gathering, Marketing, Budgets, Training, Telecommunications, Business Process, Consulting, Vendor Management
Education
Cornell College
BSS, Economics and Business
Lake Forest Graduate School of Management
MBA coursework
University of Iowa - Henry B. Tippie College of Business
MBA coursework
University of Wisconsin-Madison - School of Business
Masters in Journalism coursework
Spirent Communications September 2012 - Present
Cass-Elby Engineering (CEE) July 2008 - Present
Metrico Wireless February 2010 - January 2013
Interbay Technologies January 2009 - June 2009
US Cellular March 2005 - March 2008
Motorola November 2003 - January 2005
Lucent Technologies May 1998 - December 2002
Safco Technologies March 1996 - May 1998
Sprint Nextel 1995 - 1996
AT&T Network Systems 1986 - 1991
Skills
Wireless, Cellular Communications, Telecommunications, CDMA, LTE, Troubleshooting, Integration, Switches, 3G, EVDO, UMTS, TDMA, TCP/IP, Computer Network..., VoIP, RF Engineering, Product Management, Testing, Mobile Devices, Mobile Communications, MPLS, WCDMA, GPRS, SIP, Routing, WiMAX, Unix, Software Documentation, Software Installation, RF, Technical Support, IP, CDMA2000, GSM, Product Development, Fiber Optics, Wireless Networking, Cisco Technologies, Optical Fiber, 4G, WiFi, T1, Mobile Technology, Microwave, Network Design, ATM networks, Ethernet, Network Engineering
Education
Devry 1984 — 1986
DePaul University
Green Mountain Coffee Roasters October 2012 - Present
Green Mountain Coffee Roasters February 2010 - October 2012
Organic Valley October 2008 - February 2010
Hill's Pet Nutrition July 2002 - October 2008
US Cellular February 1997 - July 2002
Skills
Channel, Merchandising, Sales Operations, Product Development, Sales Management, Cross-functional Team..., Sales, Marketing, Forecasting, Direct Sales, B2B, Retail
Education
Illinois College
BS, Economics & Business Communications
Columbia College
AS, Environmental Studies
Rockwell Collins April 2014 - April 2015
Kirkwood Community College September 2012 - April 2014
US Cellular 2009 - January 2013
Kirkwood Community College October 2011 - September 2012
REM Iowa September 2008 - August 2009
REM Iowa July 2007 - September 2008
Cornell College September 2006 - May 2008
Skills
Customer Service, Software Documentation, Networking, Windows 7, Troubleshooting, Training, Customer Satisfaction, Windows, Outlook, Time Management, Process Scheduler, Organization, Team Leadership, Leadership, Communication, Microsoft Office, Project Management, Mac OS X, Team Building, Data Analysis, Microsoft Exchange, Microsoft Word, Microsoft Excel, PowerPoint, Access
Education
Cornell College 2004 — 2008
Bachelor's degree, Psychology
Cornell College
Groupon November 2012 - Present
GE Capital July 2012 - November 2012
Nokia January 2011 - July 2012
US Cellular July 2007 - January 2011
Orbitz.com May 2003 - June 2007
Unisys 2000 - 2001
Skills
Data Warehousing, Informatica, ETL, Data Integration, Business Intelligence, Oracle, CRM, Teradata, Data Modeling, DB2, SQL, SDLC, Dimensional Modeling, Business Objects, Enterprise Architecture, Data Marts, Hadoop, Big Data, Managing Processes, Team Management, Unix Shell Scripting, Web Analytics, Microsoft SQL Server, Master Data Management, Performance Tuning, Email Marketing, Campaign Management, Cognos, Hive, Python, PL/SQL, Shell Scripting, Data Migration, Agile Project Management, Business Intelligence..., SSIS, Perl, Offshore Management, Outsourcing, OLAP, Databases, Database Design, Requirements Gathering, Data Warehouse..., Data Quality, Unix, Apache Pig, MapReduce, Managing Deadlines, Communication Skills
Education
DePaul University
MS, Management Information Systems
University of Illinois at Chicago
BS, Information and Decision Sciences
U.S. Cellular 2009 - Present
US Cellular 2002 - 2009
Knight Electronics 1998 - 2002
Skills
Instructor-led Training, New Business Development, Business Development, Customer Retention, Direct Sales, Sales Operations, Quotas, Sales Process, Customer Satisfaction, Wireless, B2B, Sales, Retail, Solution Selling, 4G, Customer Service, Coaching, Account Management, Team Building, Management, Inventory Management, Call Center
Education
North Carolina Wesleyan College
Covenant Theological Seminary
Associate's degree, Bible/Biblical Studies
Pitt Community College
FeatherShark February 2014 - Present
Tech Resolution Service LLC April 2013 - March 2014
US Cellular February 2008 - May 2013
US Army Intelligence Center May 2004 - February 2008
US Army April 1986 - May 2006
Skills
Disaster Recovery, Networking, Troubleshooting, Servers, Telecommunications, Technical Support, Vendor Management, Software Installation, VPN, Wireless Networking, Wireless, Network Security, VoIP, Team Leadership, Network Administration, Customer Service, Information Technology, Citrix, System Deployment, Leadership, Switches, Laptops, Printers, Microsoft Certified..., Hardware, Computer Hardware, TCP/IP, Help Desk Support, People Skills, Network Design, Active Directory, Service Delivery, Information Security, VMware, Data Center, DNS, Projects, Staff Management, Windows, Network Engineering, Operating Systems, Telephony, Windows Server, Computer Network..., Cisco Technologies, Windows 7, Microsoft Certified..., Enterprise Information..., Small Business IT..., Desktop Support...
Education
Cochise College 2004 — 2005
Information Technology
US Army Communications & Information Technology Leadership school 1998 — 1998
Management Information Systems, General
US Army Communications & Information Technology school 1993 — 1993
RF Communications & Information Technology
US Army Communications & Electronics 1986 — 1986
RF transmission and Electrical circuitry
South County Tech 1983 — 1986
HVAC & Electrical circuitry
McDermott Will & Emery October 2011 - Present
McDermott Will and Emery June 2010 - October 2011
Chickasaw Nation Industries, Inc. February 2009 - June 2010
TEKsystems March 2008 - January 2009
TechTeam Global November 2005 - March 2008
US Cellular July 2002 - October 2005
Sarcom November 2001 - May 2002
UPS February 1999 - October 2001
Skills
Citrix, CRM, Linux, Firewalls, Mac OS X, Windows 7, Windows XP Pro, Customer Service, Team Building, Team Leadership, Distributed Team..., Computer Software..., Hardware Infrastructure, Quality Assurance, Time Management, Software Implementation, Software Documentation, Project Delivery, Servers, XP, Process Improvement, Windows Server, Networking, Technical Support, Help Desk Support, Information Technology, Security, Access, Microsoft Exchange, Disaster Recovery, SharePoint, Windows XP, Group Policy, Visio, Hardware, Active Directory, Troubleshooting
Education
College of DuPage 1997 — 1999
Incomplete, Management Information Systems
AAA Oregon/Idaho September 2014 - Present
Coastline Office Solutions May 2010 - July 2014
U.S Cellular October 2008 - March 2010
Pepper Technologies December 2004 - October 2008
U.S Bank December 2003 - November 2004
Skills
Accounting, Accounts Payable, Customer Retention, Customer Service, Human Resources, Invoicing, Outlook, Payroll, Project Management, Public Relations, Public Speaking
Education
Cumberland College 1996 — 1998
History
University of Kentucky 1994 — 1996
Associate's degree, General Studies
Girls in the Game August 2012 - November 2012
North American Medical Management June 2012 - October 2012
Concentra June 2011 - July 2012
Advocate Medical Group October 2009 - May 2011
Alltown Bus Service, Inc October 2007 - May 2009
U.S Cellular December 2006 - October 2007
Skills
Fundraising, Training, Microsoft Office, Customer Service, Management, Vendor Management, Access, Hospitality Management, Hospitality, Event Planning, Corporate Events, Meeting Planning, Sales & Marketing..., Sales Leadership..., Program Management, Public Speaking
Education
DePaul University 2009 — 2013
Bachelor of Science in Business, Hospitality Leadership with a concentration in Sales Leadership
Oakton Community College 2007 — 2009
Associate of Arts, Liberal Arts
DePaul University
SRA 2013 - 2014
General Dynamics Information Technology 2011 - 2013
AT&T Mobility October 2009 - March 2011
ITT Systems 2011 - 2011
General Dynamics April 2008 - August 2009
United States Air Force May 2002 - April 2008
US Cellular September 2001 - April 2002
Skills
SharePoint..., Technical and Business..., Help Desk and Network..., Rapid Conflict..., Customer Service and..., Infrastructure and..., Growth and Development..., Troubleshooting and..., Help Desk Support, Microsoft Office Suite..., SharePoint Administrator, Enterprise..., HDI Qualified Help Desk..., Security, SharePoint, Telecommunications, Management, CompTIA, Leadership, Active Directory, Troubleshooting, Security Clearance, Conflict Resolution, DoD, Network Administration, Government, Networking, Access, Information Technology, Hardware, Microsoft Exchange, CompTIA Network+..., Information Assurance, Technical Support
Education
DeVry University 2009 — 2011
Bachelor of Science (B.S.), Technical Management
Community College of the Air Force 2005 — 2008
Associates, Information Systems Technology
HERE, a Nokia company May 2015 - Present
U.S. Cellular August 2013 - May 2015
US Cellular November 2012 - August 2013
US Cellular May 2011 - November 2012
Eastman Kodak (formerly Bowe, Bell, and Howell) January 2010 - May 2011
Eastman Kodak (formerly Bowe, Bell, and Howell) June 2009 - January 2010
Bowe Bell + Howell May 2008 - June 2009
Bowe Bell + Howell January 2005 - April 2008
Motorola March 2002 - December 2004
Motorola June 1999 - March 2002
Skills
Product Management, Product Marketing, Cross-functional Team..., Strategy, Product Launch, Account Management, Marketing Strategy, Project Management, Competitive Analysis, Product Development, Analysis, Business Development, Go-to-market Strategy, Management, Market Research, Program Management, Sales Operations, Leadership, Strategic Partnerships, Sales, Solution Selling
Education
DePaul University
Masters
Marquette University
Bachelor of Science
Bishop Noll Institute 1992 — 1995
High School
Gogo March 2014 - Present
Cars.com July 2011 - March 2014
United Airlines February 2009 - August 2011
Oracle Corporation November 2005 - February 2009
US Cellular March 2003 - November 2005
Ponvia Technology April 2001 - March 2003
Skills
SOA, Enterprise Architecture, Java Enterprise Edition, Agile Methodologies, SDLC, JMS, Web Services, Spring, XML, SOAP, Design Patterns, Web Applications, JSP, Tomcat, Java, Servlets, JUnit, UML, Oracle, Struts, Solution Architecture, Application Architecture, Scrum, Hibernate, Maven, Websphere, Weblogic, WebSphere Application..., JDBC, JPA, Eclipse, REST, Software Development, Unix, Subversion, J2EE Application..., JSON, ESB, Object Oriented Design, OOP, Software Engineering, EAI, Apache Camel, Enterprise Integration..., JBoss Application Server, Spring Framework, WebLogic
Education
DePaul University 1998 — 2001
M.S., Software Engineering
Ricoh Americas Corporation January 2012 - Present
Action Photography July 2009 - Present
Per Mar Security Services August 2010 - December 2011
KCRG-TV9 March 2010 - October 2010
Crescent Electric Supply Company October 2005 - August 2009
Fleet Maintenance Solutions January 2005 - September 2005
US Cellular April 2002 - October 2004
Alliant Energy January 1999 - March 2002
Skills
Management, Customer Service, Time Management, Leadership, Process Improvement, Customer Satisfaction, Project Management, Sales, Coaching
Education
Coe College 1986 — 1988
Business Administration
University of Iowa 1986 — 1988
Military Science
Gemalto November 2007 - Present
US Cellular February 2006 - November 2007
University of Michigan March 2003 - February 2006
Philips Lighting March 2001 - March 2003
Northern Illinois University February 1999 - May 2002
Skills
Active Directory, Windows Server, Microsoft Exchange, Servers
Education
DePaul University 2007 — 2009
M.S., Information Systems
Northern Illinois University 1999 — 2002
B.S., Business Administration
Saudi Aramco November 2012 - Present
Hitachi Consulting January 2010 - October 2012
HMX Tailored May 2007 - March 2010
TTX 2000 - 2007
US Cellular 1996 - 2000
Celtic life insurance company 1993 - 1996
Skills
SAP, FICO, SAP Implementation, SAP R/3, SAP FICO, SAP FI, SAP Solutions, Vendor Management, SAP ERP, SD, Accounts Payable, ABAP, SAP BW, SAP Netweaver, IDOC, ERP, Software Documentation, Accounts Receivable, Business Process, Project Planning, Business Intelligence, ECC
Education
Olivet Nazarene University 1997 — 2000
MBA, Finance
DePaul University 1992 — 1996
BS In Accounting
Little Folks Paradise 1982 — 1986
BS, Accounting
AGL Resources October 2009 - Present
Product Action International, LLC September 2002 - February 2009
Seurat (formerly XOR) April 2000 - July 2002
ACNielsen April 1998 - April 2000
Ameritech Consumer Services October 1995 - April 1998
US Cellular November 1991 - October 1995
Skills
Employee Relations, Talent Acquisition, Employee Benefits, Performance Management, Succession Planning, Onboarding, Organizational..., HRIS, Human Resources, HR Policies, Benefits Administration, Recruiting, Workforce Planning, Leadership, Training, Personnel Management, Talent Management, Strategic Planning, Leadership Development
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1982 — 1984
MBA, Marketing
DePaul University 1980 — 1982
BS, Business Administration
American Dream Restoration May 2010 - Present
The Negotiators December 2009 - Present
US Credit Relief November 2009 - Present
American Dream Restoration October 2009 - Present
Debt Management Professionals September 2009 - Present
Self Employed 2009 - Present
State of California February 2005 - Present
United States Army Reserve February 2009 - June 2009
US Cellular September 2007 - November 2008
California RV Supercenter August 2006 - June 2007
Education
De Anza College 1988 — 1990
Triton College June 1995 - Present
US Cellular February 2015 - Present
Skills
Information Security, Information Security..., IT Audit, Risk Assessment, Disaster Recovery, Business Continuity, Sarbanes-Oxley Act, Project Management, Process Improvement, Data Analysis, Software Documentation, ITIL v3 Foundations..., Six Sigma Certified, Networking, PCI DSS, Security Audits, Network Security, Risk Management, Vendor Management, Auditing, ITIL, IT Management, Integration, Management, Six Sigma, Computer Security, Information Technology, CISSP, Leadership, Visio, Active Directory, Penetration Testing, Vulnerability Management, Project Planning, Governance, SDLC, SharePoint, Information Security..., Firewalls, IT Strategy, Program Management, Change Management, Training, System Administration, Internal Audit, Financial Risk, Vulnerability Assessment, Team Leadership, Windows Server, ISO 27001
Education
DePaul University 1979 — 1981
Master's, Music Performance
DePaul University 1969 — 1974
Bachelor's, Music Performance
Intergraph August 2012 - Present
Telcordia October 2006 - August 2012
AGCO Corporation May 2005 - October 2006
City of Hudson Public Works 2004 - 2004
US Cellular January 2003 - August 2003
Southwestern 2000 - 2002
Skills
Budget & Resource..., Telecommunications, Requirements Analysis, Planning & Forecasting, Product/Service Gap..., Solution Architecture, Product..., Databases, Cross-Functional..., Software Development..., Metrics & Tracking, GIS, Customer-Facing..., Analyses & Quantitative..., Integration, User Experience..., Training Materials &..., SQL, Program Management, Oracle, Pre-sales, ESRI, Software Project..., Software Development, Customer Support, Enterprise Architecture, Testing, Process Improvement, Cloud Computing, IIS, Crystal Reports, Solaris, Database Design, Microsoft SQL Server, Business Intelligence
Education
Florida Institute of Technology 2013 — 2016
Master of Business Administration (M.B.A.)
The University of Akron 2003 — 2005
MS, Geographic Information Technology
Concordia University, Nebraska 1998 — 2002
BA, Geography and Physical Science
Human Factors International
US Cellular March 2008 - Present
Focused Health Solutions January 2002 - January 2008
ChrioSport Family Health Center December 2001 - December 2005
Skills
Data Entry, Administrative..., Mentoring Of Staff, Technical Leadership, Technical Support, World Class Customer..., Training, Wireless, Medical Devices, Medical Terminology, Medical Records, Troubleshooting, Microsoft Office, Typing, Blackberry, Android, Windows Phone, LTE, Wireless Networking
Education
College of DuPage
Downers Grove South High School
Diploma
Gogo January 2007 - Present
Stoneybrook HOA November 2012 - Present
Arcedium Coffeehouse, Inc April 2011 - Present
gogo January 2007 - Present
US Cellular January 2003 - January 2007
AT&T Wireless January 2000 - January 2003
D-Square Communications July 1998 - January 2000
Skills
Wireless, Cellular Communications, Telecommunications, Network Design, Computer Network..., Ethernet, Vendor Management, Microwave Engineering, Contract Negotiation, Network Monitoring Tools, Internet Services, CCNA
Education
J. Sterling Morton West High 1993 — 1996
High School
College of DuPage
Groupon September 2014 - Present
GATX March 2013 - September 2014
GATX February 2011 - March 2013
US Cellular August 2008 - February 2011
TTX Company June 2007 - August 2008
TTX Company June 2006 - June 2007
Skills
Fixed Assets, Analysis, Accounts Payable, General Ledger, Reconciliation, Journal Entries, Accounting, Accountants, Department Budgeting, SOX Compliancy, US GAAP, SAP ERP, SAP Implementation, Rail, Transportation, Tax, Financial Analysis, Financial Reporting, Corporate Finance, Rail Operations, Railway, SAP BPC, SAP, SEC filings, Account Reconciliation, Forecasting, Cash Flow, GAAP, Finance, Auditing, Sarbanes-Oxley Act, SEC Filings
Education
Dominican University 2007 — 2010
MBA, Finance
DePaul University 2002 — 2006
B.S., Accountancy
Ericsson March 2011 - February 2014
Sprint/Nextel May 2007 - January 2009
US Cellular April 2003 - November 2006
Sprint PCS July 1997 - 2003
Sprint August 1987 - July 1997
Wilderness Road Clockworks 1980 - 1997
Skills
Mac OS X, Wireless, CDMA, Telecommunications, Troubleshooting, Problem Solving, Nortel Hardware, Nortel Software, Lucent Hardware, Lucent Software, Windows, Social Media Marketing, Network Security, Wireless Networking, Leadership, Management, Business Development, Mobile Devices, Cellular Communications, Microwave, RF, Switches, Testing, Team Leadership, Training, Strategy, Process Improvement, Team Management, Disaster Recovery, Coaching, Customer Satisfaction, VoIP
Education
Grace & Glory Bible College 1987 — 1990
Associates, Theology
Southwest Missouri State University 1984 — 1987
Business, Computer Science & Military Science
College of the Ozarks 1983 — 1984
Business, Computer Science & Military Science
Drake & Company/Madison National Life January 2011 - February 2011
Express Employment/Tetratech October 2010 - November 2010
Express Employment/PharmacyOne Source September 2010 - October 2010
Goetz & Associates November 2009 - April 2010
US Cellular February 2008 - September 2009
MDA/Express April 2009 - July 2009
Kuhn & Associates December 2008 - April 2009
Education
Creighton University
Bachelor's Degree, English
Regina Dominican High School
Great Glam July 2011 - April 2015
Dollar General July 2006 - July 2011
PETCO August 2005 - July 2006
Sears Roebuck and Co February 2004 - August 2005
Leori M. Parenteau April 1999 - February 2004
US Cellular January 2000 - January 2003
PrimeCo January 2000 - January 2000
PrimeCo January 1999 - January 2000
Skills
Sales Building, Retail, Inventory Management, Budgeting, Profitability, Training, Leadership Development, Management, Sales, Budgets, Leadership, Profit, Store Management, Performance Management, Forecasting, Operations Management, P&L Management, Recruiting, Sales Management, Customer Satisfaction, Human Resources, Strategic Planning, Customer Service, Inventory Control, Hiring, Merchandising, P&L, Team Building, Loss Prevention, Visual Merchandising, Retail Sales, Customer Retention, Employee Training, Sales Operations, Strategy, Team Leadership, Coaching, Store Operations, Time Management, Customer Experience
Education
Columbia College Chicago 1993 — 1997
Western Illinois University 1992 — 1993
Hyde Park Career Academy 1988 — 1992
SourceGas July 2014 - Present
BCCS Associates January 2009 - Present
Xcel Energy September 2008 - July 2014
Friends of the Minnesota Valley 2013 - 2014
AEGON USA 2005 - 2008
Arenson & Zimmermann, PLC 2004 - 2005
US Cellular 1997 - 2004
United States Air Force 1990 - 1994
Skills
Start-ups, Contract Negotiation, Project Management, Business Development, Management
Education
University of Iowa College of Law
JD
University of Iowa - Henry B. Tippie College of Business
MBA
Iowa State University
BLS, English, Economics, Art
Community College of the Air Force
AAS, Electronic Systems Technology
Express Employment Professionals April 2015 - Present
US CELLULAR October 2010 - April 2015
BEST BUY MOBILE September 2008 - October 2010
United States Cellular Corporation September 2005 - September 2008
SPRINT PCS July 2002 - September 2005
OSCO DRUG/SAV-ON DRUGS April 1991 - August 2001
Skills
Leadership, Customer Satisfaction, Data Entry, Sales, Customer Service, Training, Retail, Strategy, Process Scheduler, Team Building, Time Management, Cold Calling, Sales Operations, Account Management, Customer Retention, Sales Management, Inventory Management
Education
College of DuPage
Associates Degree, Liberal Arts
Illinois State University 1992 — 1996
Bachelor of Science, Agribusiness
The University of Georgia
Agribusiness, Horticulture
Samsung Electronics America August 2015 - Present
Comcast May 2014 - August 2015
Comcast May 2014 - October 2014
Better Finance, Inc. (formerly BillFloat, Inc.) March 2014 - May 2014
Motorola July 2012 - January 2014
RadioShack April 2011 - July 2012
Comcast December 2009 - April 2011
US Cellular June 2007 - July 2009
US Cellular October 2001 - June 2007
Sprint/ I.W.O September 2000 - October 2001
Skills
P&L, Sales Support, Team Building, Coaching, Strategic Planning, Sales Operations, Wireless, Sales Management, Retail, Account Management, Forecasting, Product Launch, Income Statement, Sales, Mobile Devices, Direct Sales, Selling, Customer Retention, Leadership, Management, Training, Customer Satisfaction, Recruiting, Telecommunications, Business Development, Solution Selling, Product Marketing, Supervisory Skills, B2B, Customer Experience, Marketing, Employee Training, Product Development, Merchandising, Marketing Strategy
Education
Southern New Hampshire University 1997 — 2005
Bachelors, Business Administration
Daniel Webster College 1996 — 1997
Aviation Management/Flight Operations
Walgreens December 2009 - Present
US Cellular April 2009 - November 2009
AT&T October 2003 - April 2009
Skills
SDLC, Unix, SQL, Oracle, Unix Shell Scripting, PL/SQL, Telecommunications, COBOL, Visio, ANSI C, Tuxedo, C++, NCPDP, Data Warehousing, Billing Systems, Requirements Analysis
Education
DePaul University
University of Illinois at Chicago
B.S. Mathematics & Computer Science, Math, Computer Science
Reynolds Consumer Products May 2014 - Present
Pactiv May 2012 - May 2014
Supply Technologies (India) Pvt Ltd April 2009 - May 2012
OfficeMax October 2007 - January 2009
U.S Cellular August 2002 - September 2007
The Bradford Exchange, Niles IL February 2002 - August 2002
Montgomery Ward December 1987 - December 2000
Skills
Excel, Navision, Inventory Management, Retail, Merchandising, MRP, Purchasing, Replenishment, Forecasting, Supply Chain, Vendor Relations, Supply Chain Management, Procurement, Inventory Control, Customer Service, Negotiation, SAP, Process Improvement, Logistics, Cost Reduction, Word, PowerPoint, ERP, Microsoft Office, Outlook, Analysis, Pricing, CPFR, Management, Leadership, Microsoft Word, Production Planning, Project Planning, Supply Management, Demand Planning, Sales, Strategic Sourcing, Global Sourcing, Process Scheduler, Materials Management, Distribution Center..., Software Documentation
Education
Eastern Illinois University 1985 — 1987
Bachelor of Arts (B.A.), Journalism
College of DuPage 1983 — 1985
Associate of Science (A.S.), Business Administration and Management, General
GreatAmerica Financial Services July 2013 - Present
GreatAmerica Financial Services January 2008 - June 2013
U.S. Cellular 2001 - 2008
US Cellular October 2001 - December 2007
Skills
Business Development, Sponsorship, New Business Development, Negotiation, Program Management, Project Planning, Leadership Development, Account Management, Telecommunications, Sales Management, Solution Selling, Sales, B2B, Direct Sales, Sales Process, Team Leadership, Team Building, Strategic Planning, Customer Satisfaction, Leadership, Selling, Management
Education
University of Iowa - Henry B. Tippie College of Business 2007 — 2009
MBA, Business
Coe College 1997 — 2001
BA, Communications, Business Management
Rodan and Fields 2015 - Present
Total Med staffing 2015 - August 2015
US Cellular 1997 - 2006
Skills
Microsoft Word, Outlook, Customer Service, Sales, English, Microsoft Office, PowerPoint, Management, Microsoft Excel, Team Building
Education
Concordia University-Wisconsin
BSN Nursing, Registered Nursing/Registered Nurse
US Cellular January 2015 - Present
US Cellular June 2014 - December 2014
U.S. Cellular 2012 - 2014
US Cellular August 2007 - October 2012
Skills
Sales Management, Management, Wireless, Direct Sales, Telecommunications, Sales Process, Sales Operations, Customer Retention, Sales, Mobile Devices, Customer Experience, Customer Satisfaction, Solution Selling, Cold Calling, Account Management
Education
Columbia College 2009 — 2011
Bachelor's Degree, Business Administration and Management
Moberly Area Community College 2006 — 2008
Associate's Degree
Lockheed Martin 2013 - Present
Ellucian 2010 - December 2013
T-Mobile 2008 - 2010
US Cellular 2007 - 2008
Motorola 2007 - 2007
Pacific Northwest National Laboratory 2004 - 2007
DePaul University 2003 - 2004
National Institute for Occupational Safety and Health 1999 - 2002
Skills
Wireless Networking, IPS, ASA, NAC, McAfee, Firewalls, Network Security, Load Balancing, Antivirus, Vulnerability Assessment, FWSM, VPN, DNS, Switches, Cisco, Remote Access, IPSec, Project Implementation, Infrastructure Security, Network Design, Technical Documentation, Technical Presentations, IDS, Security, Systems Engineering, Network Architecture, TCP/IP, Wireless, ISE, F5 BigIP, PCI DSS, JUNOS, Cisco Technologies, Troubleshooting, Networking, VoIP, IT Management, Network Engineering, Enterprise Software, Computer Security, Information Security, System Deployment, Routers, Data Center
Education
DePaul University 2002 — 2004
MS, Telecommunication Systems
Gonzaga University 1998 — 2002
BS, Computer Science
Pullman High School 1995 — 1998
Launch Digital Marketing July 2015 - Present
Family Office Exchange July 2014 - Present
Degreed December 2013 - July 2015
Morton Salt November 2010 - June 2014
Klazema Communications August 2013 - December 2013
University of Chicago December 2008 - July 2010
US Cellular October 2004 - August 2008
Fox Television (WFLD- TV) June 2006 - October 2006
WGN-TV March 2004 - October 2004
Peregrine Financial Group, Inc. February 1997 - February 2004
Skills
Time Management, Event Planning, Microsoft Office, Outlook, Customer Service, Microsoft Excel, Administrative..., Microsoft Word, Data Entry, PowerPoint, Office Management, Social Media, Process Scheduler, Leadership, Project Management, Research, Public Speaking, Event Management, Team Building, Management, Writing, Creative Writing, Speech Writing, News Writing, Blogging, Editing, Social Networking
Education
ScreenwritingU 2015 — 2016
Playwriting and Screenwriting
DePaul University 2005 — 2007
Bachelor of Business Administration (BBA), Business Administration
Columbia College Chicago 2002 — 2004
Television Production
Lamson Dugan & Murray, LLP January 2015 - Present
College of Saint Mary January 2013 - December 2014
US Cellular 2008 - 2011
Skills
Legal Research, Legal Writing, Corporate Law, Westlaw, Probate Law, Probate Administration, Intellectual Property, Document Drafting
Education
College of Saint Mary 2012 — 2014
Bachelor's Degree, Legal Assistant/Paralegal
US Cellular July 2013 - Present
Skills
Deferred Compensation, HRIS, Human Resources, Incentive Programs, Executive Pay, Employee Engagement, Compensation & Benefit, Job Evaluation, HR Policies, Job Descriptions, Organizational..., Performance Management, Employee Relations, Compensation & Benefits, Personnel Management, Process Improvement
Education
Dalhousie University 2004 — 2011
MBA, Masters Business Adminsitration
DePaul University 1996 — 1999
Bachelor, Science, Business Administration Major; Human Resources
U.S. Cellular April 2007 - Present
Bending Design, Inc. January 2003 - Present
Cloud60 2006 - December 2011
IBD Creative Group May 2005 - August 2009
US Cellular May 2005 - April 2007
Artisan 2005 - 2005
Hans Design 2005 - 2005
Cardean Learning Group (aka: CLG, formerly: Unext) November 1999 - September 2004
Manta Media 1998 - 1999
Sears June 1996 - June 1998
Skills
After Effects, Dreamweaver, Final Cut Pro, HTML, Web Development, Video, Multimedia, Video Editing, Motion Graphics, Digital Media, E-Learning, Illustrator, Web Design, Photoshop, CSS, Animation, Mac, Audio, Interactive Media, jQuery, Adobe Creative Suite, Corporate Branding, Logo Design
Education
Columbia College Chicago 1994 — 1998
Bachelor of Arts (B.A.), Multimedia & Computer Graphics
Northeastern Illinois University 1990 — 1994
Art -Gen Ed. Part-time.
US Cellular-Answer Wireless January 2015 - Present
US Cellular October 2010 - January 2015
US Cellular-Answer Wireless July 2006 - October 2010
Skills
Management, Cellular Communications, Analysis, Customer Retention, Microsoft Excel, Customer Satisfaction, Telecommunications, Wireless
Education
University of Illinois at Chicago 2003 — 2008
2008, Accounting
DePaul University
MBA, Finance, General
ConAgra Foods June 2015 - Present
ConAgra Foods November 2014 - June 2015
ConAgra Foods February 2013 - October 2014
US Cellular July 2011 - January 2013
The NPD Group April 2010 - June 2011
Target Corporation August 2008 - August 2009
Target Corporation April 2008 - August 2008
Target Corporation January 2007 - April 2008
Analytic Innovations June 2006 - October 2006
Analytic Innovations January 2006 - May 2006
Skills
Customer Insight, Market Research, Analysis, Merchandising, Segmentation, Analytics, Competitive Analysis, Cross-functional Team..., Data Analysis, Marketing Strategy, Forecasting, Marketing Communications, Quantitative Research, Marketing Research, Marketing, Management, Leadership, Shopper Marketing, Market Analysis, Brand Management, Strategy, Consumer Products, Marketing Management, Pricing, Survey Design, Consumer Behaviour
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2010
MBA, Market Research and Analysis
DePaul University 2002 — 2006
BS, Marketing
Cash House Music Group October 2011 - Present
ATT November 2008 - April 2012
YG Trucking LLC January 2011 - March 2012
Sprint Premier Store January 2007 - October 2008
US Cellular August 2005 - January 2007
Skills
Music Production, Music Industry, Music, Recording, Music Publishing, Record Labels, Sales Management, Sales Operations, Direct Sales, Customer Service, Customer Satisfaction, Customer Retention, New Business Development, Small Business, Business Process..., Small Business Online..., Business Service..., Management, Event Management, Music Videos, Windows Movie Maker, Nonprofits, Non-profit Leadership, Non-profit Volunteer
Education
University of Phoenix 2014 — 2016
Entrepreneurial and Small Business Operations and Marketing
College of Lake County 2003 — 2004
Business Administration and Management, General
Glenbrook south high school 1999 — 2002
Comcast Cable September 2013 - Present
Verizon Wireless January 2013 - September 2013
US Cellular December 2007 - January 2013
Park National Bank January 2007 - December 2007
LaSalle Bank October 2005 - January 2007
Washington Mutual April 2004 - October 2005
Washington Mutual September 2003 - April 2004
PrimeCo/U.S. Cellular June 2001 - September 2003
TechSource Providers September 2000 - June 2001
Target May 1994 - September 2000
Skills
Leadership, Team Building, Selling, Coaching, Customer Service, Sales Management, Sales, Business Analysis, Telecommunications, Inventory Management, Contract Negotiation, Management, Direct Sales, New Business Development, Microsoft Excel, Change Management, Team Leadership, Process Improvement, Retail, Account Management, Troubleshooting, Customer Retention, Business Development, Customer Experience, Customer Satisfaction, Cellular Communications, Training, Sales Operations, Wireless, Sales Process, B2B, Quotas, Cold Calling, Mobile Devices, Customer Acquisition, Retail Sales, Solution Selling, Call Centers, Mobile Technology, Salesforce.com, M2M, Cross-functional Team..., Sales Presentations, Negotiation, Product Marketing, Hiring, Vendor Management, Wireless Broadband, 4G, Indirect Channel Sales
Education
Keller Graduate School 2009 — 2012
MBA
Northern Illinois University 1998 — 2000
Bachelor of Science, Human Resource Management
College of DuPage
Network Administration
US Cellular August 2009 - Present
US Cellular November 2007 - August 2009
US Cellular March 2005 - November 2007
Sprint 2004 - 2005
Sprint 2003 - 2004
Sprint 1999 - 2003
USN Communications/Corecomm 1998 - 1999
FTD, Inc. 1994 - 1998
Skills
Training & Development, Leadership Development, Call Center, Performance Management, Instructional Design, Coaching, Talent Management, Training Delivery, Needs Analysis, Training, Instructor-led Training, Customer Experience, Process Improvement, Succession Planning, Employee Training, Customer Service, Customer Satisfaction, Recruiting, Call Centers, Management, Strategy, Retail, Talent Acquisition, Leadership, Strategic Planning, Interviews, Project Management, Workshop Facilitation, Budgets, Human Resources, Performance Improvement, E-Learning, Team Leadership, Workforce Planning
Education
DePaul University 2002 — 2005
LPL Financial Member FINRA/SIPC January 2011 - Present
Edward Jones June 2005 - January 2011
US Cellular 1995 - 2004
Skills
Strategic Financial..., Financial Analysis, Accounting, Financial Planners, Retirement Planning, Insurance, 401k, Financial Reporting, Estate Planning, Small Business, Investments, Wealth Management, Risk Management, Financial Modeling, Tax, Portfolio Management, Retirement, Financial Services, Finance, Mutual Funds, Asset Management, Fixed Annuities, Cash Management, Life Insurance, IRAs, Wealth, Long-term Care, Disability Insurance, Mortgage Lending, Buy-sell Agreements, Mergers & Acquisitions, Financial Advisory, Personal Finance, Underwriting, Term Life Insurance, Credit Analysis, CPA, Employee Benefits, Health Insurance, Credit, Long Term Care Insurance, Due Diligence, Relationship Management, Commercial Lending, Financial Risk, Loans, Cash Flow, Banking, Sarbanes-Oxley Act, Treasury Management
Education
DePaul University 1979 — 1982
Bachlors, Accounting
Notre Dame High School
U.S. Cellular May 2011 - Present
US Cellular July 2007 - August 2011
U.S. Cellular February 2006 - July 2007
ChannelNet 2001 - 2005
Skills
Manage Client..., Change Management, Vendor Management, Customer Service, Public Relations, Leadership, Advertising, Corporate Communications, Event Management, Team Building, Training, Event Planning, Microsoft Office, Adobe, Interpersonal..., Illustration, Financial Reporting, Auditing, Customer Satisfaction
Education
ProSci (Professional Science) 2011 — 2011
Certification, Change Management
DePaul University 2007 — 2009
Bachelors, Advertising & Public Relations
Wayne State University 1999 — 2001
Graphic Design
Henry Ford Community College 1995 — 1999
Associates, Art Studies
Dearborn High 1991 — 1995
Diploma, Focus on Art/Art Studies, Video, American Sign Language
Express Locations July 2007 - Present
US Cellular January 2006 - June 2007
Arlington Park Racetrack January 2006 - December 2006
Circuit City January 2004 - January 2006
Subway Sandwiches January 1997 - January 2006
Skills
Inventory Management, Team Building, Public Safety, Data Entry, Surveillance, Troubleshooting, Sales, Customer Satisfaction, Retail, Process Scheduler, Enforcement, Loss Prevention, Leadership, Wireless, Management, Sales Management, Customer Experience, Customer Retention, Store Management
Education
College of DuPage
Hinsdale South High School
Scripps Networks Interactive Inc. September 2011 - Present
United States Cellular April 2010 - March 2011
US Cellular March 1999 - April 2010
US Cellular 1997 - 1999
U.S. Cellular 1993 - 1997
United States Air Force 1985 - 1992
Skills
Cellular Communications, Vendor Management, EVDO, Telecommunications, Wireless Networking, Mobile Devices, LTE, Wireless, CDMA, 4G, Process Improvement, GSM, 3G, UMTS, Change Management, Managed Services, Integration, Management, Leadership, Product Management, TCP/IP, Cross-functional Team..., Computer Network..., Customer Satisfaction, Mobile Communications, Mobile Technology, PMP, System Deployment, SDLC, Telecommunications..., Release Management, ITIL, Project Portfolio..., IT Management
Education
West Virginia Wesleyan College 1984 — 1985
Computer Programming
Community College of the US Air Force
Electronics Engineering
DeVry University
Technical Management
U.S. Cellular October 2014 - Present
U.S. Cellular October 2013 - October 2014
U.S. Cellular 2012 - October 2013
U.S. Cellular 2009 - 2012
U.S. Cellular 2007 - 2009
U.S. Cellular 2005 - 2007
U.S. Cellular 2003 - 2005
US Cellular 2000 - 2003
Experian Automotive 1998 - 2000
Sears Holdings Corporation 1996 - 1998
Skills
Leadership, Vendor Management, Cross-functional Team..., Program Management, Change Management, Strategy, Project Management, Strategic Planning, Risk Management, Budgets, Wireless, Business Strategy, SDLC, Telecommunications, Process Improvement, Organizational..., Business Analysis, Business Intelligence, Business Relationship..., CRM, Contract Negotiation, Enterprise Software, Governance, Guitar Playing, Integration, Leadership Development, Mergers, Negotiation, Portfolio Management, Project Planning, Sales, Team Leadership, Team Building, Training
Education
University of Pennsylvania 1990 — 1991
Post Graduate Studies, Northwest Semitic Philology
New York University 1989 — 1990
Post Graduate Work, Ancient Near Eastern Languages and Literatures
Cornell University 1987 — 1989
MA, Northwest Semitic Philology
Princeton Theological Seminary 1984 — 1987
M.Div., Hebrew & Ancient Near Eastern Studies
Eastern Nazarene College 1979 — 1983
BA, Philosophy, Religion
SOCKET November 2005 - Present
US Cellular March 1999 - August 2005
U.S. Cellular March 1999 - August 2005
Journeys March 1998 - March 1999
Kinney Shoes June 1996 - March 1998
MBS 1991 - 1992
Skills
PRI, Telecommunications, Wireless, Telephony, SIP Trunking, Long Distance, Hosted Services, Co-location, Sales, Networking, MPLS, Ethernet, VoIP, Customer Service, T1, DSL, Sales Process, WAN, Metro Ethernet, Cellular Communications, 4G, Customer Satisfaction, Management, Solution Selling, Managed Services, ATM networks, Direct Sales, M2M, LAN-WAN, Cold Calling, Customer Retention, Sales Operations, Cisco IOS, Frame Relay, Private Line, Account Management, Strategic Planning, Team Building, Hosted Voice, Unified Communications, Sales Engineering, Cloud Computing, Sales Management, New Business Development, Troubleshooting, Broadband, Process Improvement, Small Business, Medium Business, Salesforce.com
Education
Columbia College 1995 — 1997
N/A, Business Admin
Hickman High 1990 — 1993
Sargent & Lundy October 2005 - Present
Ambrosi July 2005 - October 2005
Follett Higher Education Group January 2005 - July 2005
US Cellular November 2004 - January 2005
Sears, Roebuck & Co. November 2004 - December 2004
U.S. Cellular April 2003 - November 2004
Sargent & Lundy December 2000 - September 2002
Motorola September 2000 - December 2000
Qualcomm May 1998 - March 2000
Barnes & Noble August 1997 - May 1998
Education
DePaul University 1991 — 1995
B.A., Communication
DePaul University
Certified, Professional in Human Resources
HRCI / HR Certification Institute
SPHR (Active), Senior Professional in Human Resources
SHRM / Society for Human Resource Management
SHRM-SCP (Active), SHRM Senior Certified Professional
GSMA North America 2012 - Present
US Cellular 2003 - Present
CDG International Roaming 2006 - 2010
3Com Corp 1999 - 2003
Skills
Wireless, Mobile Devices, CDMA2000, CDMA, LTE, Telecommunications, 4G, SIP, VoIP
Education
University of Notre Dame - Mendoza College of Business 2007 — 2009
EMBA
DePaul University 2001 — 2003
MS, ComputerScience and Telecommunications
The American College, Madurai 1986 — 1989
B.Sc, Physics
U.S. Cellular July 2014 - Present
U.S. Cellular June 2012 - July 2014
U.S. Cellular November 2005 - June 2012
U.S. Cellular January 2004 - November 2005
US Cellular April 2000 - January 2004
US Cellular April 1999 - April 2000
US Cellular May 1998 - March 1999
US Cellular March 1997 - April 1998
US Cellular July 1995 - December 1995
US Cellular November 1994 - June 1995
Skills
Data Warehousing, Team Building, Business Intelligence, Cellular Communications, Wireless, Wireless Networking, Mobile Devices, Telecommunications, Access, SQL, Analytics, Team Leadership, Cross-functional Team..., Data Analysis, Strategy, Process Improvement, Business Objects, Analysis, Management, Requirements Gathering, Finance, Leadership, Customer Retention, CRM, Forecasting, Vendor Management, Integration, Budgets, Program Management, Training, Business Process..., Business Analysis, Team Management, SDLC, Product Management, Customer Experience, Call Centers, Networking, SQL Tuning, Cognos, Project Management, Solution Architecture, Enterprise Software, Visio, Software Project..., Requirements Analysis, IT Management, IT Strategy, Databases, Troubleshooting
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2001
MBA
University of Michigan 1988 — 1992
Bachlor of Arts
US Cellular May 2009 - Present
UTStarcom May 2003 - October 2008
3Com October 2001 - May 2003
CapacityWeb.com, Inc June 2000 - October 2001
UsAtWork.com 1999 - 2000
Skills
Product Management, Mobile Devices, Wireless, Telecommunications, LTE, Product Marketing, Cross-functional Team..., Mobile Technology, Strategy, Business Development, Product Development, Vendor Management, Go-to-market Strategy, Management, Program Management, VoIP, Product Launch, Mobile Music, Competitive Analysis, Wireless Networking, IP, CDMA
Education
Columbia University College of Physicians and Surgeons 1990 — 1992
Molecular Biology
The University of Chicago 1986 — 1990
BA, Philosophy, Biology
U.S. Cellular January 2014 - Present
U.S. Cellular November 2011 - December 2013
U.S. Cellular October 2009 - November 2011
US Cellular January 2008 - October 2009
US Cellular June 2006 - January 2008
Lucent Technologies 2005 - 2006
Lucent Technologies 2001 - 2005
Lucent Technologies 1999 - 2001
Skills
Wireless, Cellular Communications, Telecommunications, Mobile Devices, CDMA, 4G, Product Management, Cross-functional Team..., LTE, Mobile Technology, Product Lifecycle..., Vendor Management, Go-to-market Strategy, Product Marketing, Product Development, Competitive Analysis, Business Case, Location Based Services, 3G, Contract Negotiation, EVDO, Wireless Networking, Leadership, Business Development, Customer Experience, Mobile Communications, Team Leadership, Management, Strategic Partnerships, Strategy, Marketing Strategy, New Business Development, M2M, Sales, Smartphones, Mobile Internet, Solutions Marketing, WiFi
Education
The University of Chicago Booth School of Business 2004 — 2007
MBA, Strategic Management and Managerial and Organizational Behavior
DePaul University 2000 — 2003
MS, Telecommunications
University of Illinois at Urbana-Champaign 1994 — 1999
BS, Industrial Engineering
Dell Secureworks October 2010 - Present
SecureWorks October 2010 - February 2011
US Cellular February 2009 - October 2010
Nortel November 2000 - February 2009
Real Solutions 2000 - 2000
Cybernet Engineering 2000 - 2000
Cyberco 2000 - 2000
Inacom 1995 - 2000
Dynatek 1990 - 1993
Weisman and Weisman 1985 - 1989
Skills
Managed Security..., Risk Management, Security, CISSP, Computer Security, Risk Assessment, Project Management, Management, Information Security, Firewalls, IPS, Information Security..., Network Security, Managed Services, PCI DSS, IDS, Network Design, Data Center, Checkpoint, PKI, Network Architecture, VPN, TCP/IP, Encryption, Disaster Recovery, IP, Juniper, IPSec, Business Continuity, Switches, Network Engineering, Information Technology, Cisco Technologies, LAN-WAN, Routers
Education
DePaul University 2010 — 2014
Master's Degree, Computer Information Network Security, 4.0
Spring Arbor University 1991 — 1992
BA, Management of Human Resources
Ferris State University 1974 — 1976
Secondary Ed - Mathematics
US Cellular March 2015 - Present
U.S. Cellular August 2012 - Present
U.S. Cellular April 2010 - August 2012
U.S. Cellular August 2005 - April 2010
RBC Mortgage May 2003 - May 2005
Learning Insights 2000 - 2001
Skills
Telecommunications, Call Center, CTI, IVR, Troubleshooting, Integration, VoIP, Vendor Management, Telephony, SIP, Call Centers, Avaya, Cabling, Data Center, ITIL, ACD, Voice Mail, Networking, SDLC, Workforce Management, T1, ISDN, TCP/IP, Cellular Communications, Wireless Networking, Technical Support, Routing, Contact Centers, Servers, Wireless, Software Installation, IP, Switches, TDM, Linux, Unified Communications, WAN, Cisco Technologies, Cisco Call Manager, System Deployment, LAN-WAN, Ethernet, Network Design, Testing, Avaya Technologies
Education
Columbia College Chicago 2000 — 2002
T-Mobile May 2011 - Present
T-Mobile April 2007 - May 2011
T-Mobile February 2006 - April 2007
IPCS 2005 - 2006
US Cellular 1997 - 2004
Skills
Wireless, Solution Selling, Direct Sales, Telecommunications, Sales Process, Business Development, Account Management, Sales Management, Sales, Strategic Planning, Retail, Customer Service, Mobile Devices, Customer Experience, Product Management, Team Leadership, Cellular Communications, Cross-functional Team..., Management
Education
Coastal Bend College 1995 — 1997
Associate of Arts (AA), Business Administration and Management, General
Deschutes County Children and Family Commission September 2009 - Present
US Cellular 2008 - October 2010
Fuel Safe – Aircraft Rubber Manufacturing 2007 - 2008
West Gulf Maritime Association 2006 - 2007
Pacific Continental Bank 2006 - 2006
Specialty Cigars International 1997 - 2002
Education
Concordia University-Portland 2004 — 2006
M.B.A., Business Administration – Leadership and Strategic Planning
Linfield College 2002 — 2004
B.A., Social and Behavioral Science/ Sociology
Linfield College
Certificate, Human Resource Management
Oregon Juvenile Corrections Academy
Certificate, Juvenile and Community Corrections
Oregon Juvenile Corrections Training Academy
Certificate, Parole & Probation
Oregon State Police Academy 1991 — 1994
Certifications, General Police Academy Training
Central Oregon Community College 1990 — 1992
A.A., Social and Behavioral Science
The Mark Travel Corporation May 2013 - Present
Kohl's Department Stores June 2011 - May 2013
Kohl's Department Stores May 2008 - June 2011
SOCAP 2009 - 2010
Taylar Development January 2008 - April 2008
US Cellular September 2007 - January 2008
US Cellular December 2004 - September 2007
U.S. Cellular December 2004 - July 2005
Network US, Inc. February 2001 - February 2004
Christopher Morgan 2003 - 2004
Skills
Wireless, Cellular Communications, Regulatory Affairs, Long Distance, T-1, T-3, ISDN, DSL, Telephony, Telecommunications, Tariffing, Sales, Sales Operations, Sales Management, Operations Management, Contract Management, Contract Negotiation, Project Management, Information Management, Training, Recruiting, M&A experience, IVR, Workforce Management, Leadership Development, Customer Service, Customer Acquisition, Customer Retention, Customer Satisfaction, Customer Experience, Vendor Management, Vendor, Finance, Servant Leadership, BPO, Invoice Verification, Cross-functional Team..., Process Improvement, Team Leadership, Leadership, Strategic Planning, Coaching, Change Management, Program Management, Retail, Direct Sales, Sales Process, Team Building, Call Center, Call Centers
Education
Concordia University-Wisconsin 1998 — 2002
Masters, Finance
Concordia University-Wisconsin 1992 — 1996
Bachelors, Management and Communications
Apria Healthcare August 2012 - Present
Encompass Home Health March 2008 - January 2010
Rotech Healthcare January 2007 - March 2008
US Cellular March 2006 - March 2007
Skills
Account Management, Sales, Sales Operations, Sales Management, New Business Development, Healthcare, Cold Calling, Customer Service, Business Development, Customer Satisfaction, Medical Devices, Team Building, Strategic Planning, Contract Negotiation, Oxygen Therapy, Negative Pressure Wound..., Sleep Apnea, Respiratory Products, Respiratory Medications, Leadership
Education
Oklahoma State University 2010 — 2014
Bachelor's degree, Aviation/Airway Management and Operations: Professional Pilot
Tulsa Community College 2003 — 2005
Associate's degree, Business
Connors State College 2001 — 2002
N/A, General Studies
Recently Retired Director of Privacy April 2015 - Present
U.S. Cellular September 2007 - April 2015
US Cellular July 2002 - August 2007
PrimeCo January 2002 - June 2002
Verizon Wireless June 1999 - May 2001
Ameritech Cellular July 1997 - May 1999
Ameritech Cellular January 1993 - June 1997
Ameritech Cellular November 1989 - December 1992
Skills
Privacy, Wireless, Compliance, Management, Privacy Law, Data Privacy, Forecasting, Finance, Direct Marketing, Customer Retention, Analytics, Vendor Management, Contract Negotiation, Telecommunications, Leadership, Financial Analysis, Program Management, Enterprise Software, Strategy, Process Improvement, Cross-functional Team..., Analysis, Sales, Mergers & Acquisitions
Education
DePaul University
MBA, Finance & Marketing
DePaul University
BSC, Accounting
Verizon Wireless July 2009 - Present
Village of Sugar Grove 2011 - 2015
Comcast Corporation February 2008 - December 2009
US Cellular September 2005 - 2008
Sprint Nextel 2001 - 2005
Nextel Communications 1996 - 2005
Education
Columbia College Chicago 1988 — 1990
BA-Fine Arts, Radio
Hersey 1979 — 1983
US Cellular September 2002 - Present
MCI September 2000 - August 2002
Skills
LTE, CDMA, Cellular Communications, Telecommunications, Solaris, Unix, Wireless, Wireless Networking, TCP/IP, CDMA2000, EVDO, SIP, GSM, 3G, UMTS, 4G, SS7
Education
DePaul University 2005 — 2008
Master, Software Engineering
University of Illinois at Chicago 1996 — 2000
BS, Computer Engineering
US Cellular December 2013 - Present
US Cellular/CAS Group August 2011 - December 2013
Sprint August 2008 - August 2011
Skills
Requirements Analysis, IT Strategy, Integration, Customer Satisfaction, Enterprise Architecture, Telecommunications..., M2M, Cross-functional Team..., Telecommunications, CDMA, Project Management, Vendor Management, Mobile Devices, Business Analysis, LTE, Wireless, PMO, Program Management, Unix, Process Improvement, Software Documentation, Solution Selling, Product Management, Software Project..., Mobile Technology, Visio, Business Process, 4G, PMP, SDLC, Troubleshooting, Solution Architecture, Call Centers, Account Management, Software Development, Management, Testing
Education
University of Nebraska-Lincoln 1996 — 1998
Master of Business Administration (M.B.A.), Finance, General
Concordia College 1992 — 1996
Bachelor's Degree, Econcomics
Allstate November 2013 - Present
U.S. Cellular August 2012 - November 2013
US Cellular June 2008 - August 2012
U.S. Army Reserve 2001 - 2009
U.S. Cellular March 2007 - June 2008
U.S. Cellular April 2004 - March 2007
U.S. Cellular April 2003 - 2004
Skills
Windows 7, Windows XP Professional, Avaya PBX, Troubleshooting, Telecommunications, Wireless Networking, Computer Hardware, Call Center, Software Installation, Switches, Active Directory, TCP/IP, Servers, Customer Satisfaction, Networking, Technical Support, Disaster Recovery, Call Centers, Avaya, Network Engineering, Windows Server, XP, Data Center, Routers, VoIP, Leadership, Vendor Management, Security, Cisco Technologies, IP, SharePoint, Microsoft Exchange, VPN, Help Desk Support, Mobile Devices, Network Design, System Deployment, IT Operations, Integration, Network Security, IT Management, Computer Network..., Operating Systems, ITIL, Cabling, Cisco IOS, Firewalls, Windows XP, Management, Wireless
Education
DePaul University 2009 — 2013
Master of Science (M.S.), Network Engineering and Management
DePaul University 2001 — 2005
Bachelor of Science (B.S.), Computer Science
Glenbard North
Total Impact Cleaning f/k/a CleanNet January 2008 - Present
JPMorgan Chase November 2011 - August 2013
AXA-Equitable February 2003 - January 2008
US Cellular November 2000 - August 2002
First of America Bank N/K/A National City Bank September 1996 - September 2000
American Red Cross April 1995 - September 1996
Skills
Mergers, Organizational..., Succession Planning, Performance Management, Employee Relations, Human Resources, Leadership, Talent Management, Personnel Management, Training, Policy, Temporary Placement, Employee Engagement, Onboarding, Strategic Planning, Deferred Compensation, Workforce Planning, HRIS, Talent Acquisition, Employee Benefits, Recruiting, Benefits Administration
Education
DePaul University
BA
Keller Graduate School of Management of DeVry University
Masters in Human Resources Management
US Cellular July 2015 - Present
US Cellular July 2013 - Present
US Cellular February 2007 - July 2013
Skills
Financial Reporting, Sarbanes-Oxley Act, Forecasting, Cross-functional Team..., Finance, Customer Service
Education
DePaul University 1998 — 2006
Telephone and Data Systems, Inc.™ (TDS™) November 2013 - Present
US Cellular July 2007 - November 2013
Greaves Travel May 2005 - July 2007
Abt Electronics December 2001 - May 2005
Menards September 1998 - December 2001
Skills
Financial Reporting, Excel, Financial Analysis, SAP, SOX, Word, Outlook, Quickbooks, PowerPoint, Customer Service, P&L, Process Improvement, Internal Controls, Retail, General Ledger, Financial Accounting, Account Reconciliation, Accounts Payable, Analysis, Forecasting, Microsoft Office, GAAP, Journal Entries, Year End Close, Month End, Accruals, Fluent in Polish, Microsoft Word, Sarbanes-Oxley Act, Accounts Receivable
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2010
MBA, Operations Management and Leadership and Change Management
DePaul University 2003 — 2006
Bachelor of Science, Accounting
Northwestern Business College
A.A.S, Accounting
Niles West High School
US Cellular 2000 - Present
Motorola September 1996 - January 2000
Skills
SDLC, ITIL, Java, Project Management, SOA, Java Web Services, Web Services, ESB, OSB, Weblogic, XQuery, XPath, Agile Methodologies, Unix, Enterprise Architecture
Education
DePaul University 2004 — 2007
BS, Computer Science
Triton College 2000 — 2004
TransUnion May 2013 - Present
TransUnion May 2009 - April 2013
US Cellular September 1996 - June 2008
US Cellular 1996 - 2008
Fannie May Confections Brands Inc. 1989 - 1996
Skills
Sarbanes-Oxley Act, Revenue Recognition, Essbase, Internal Controls, Financial Reporting, Accounting, Forecasting, Financial Analysis, Accounts Payable, PeopleSoft, General Ledger, QuickBooks, Financial Accounting, Managerial Finance, Finance, Sarbanes-Oxley, Process Improvement, Budgets, GAAP, SAP
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1996
Master of Business Administration (MBA)
DePaul University 1988 — 1992
Bachelor's degree, Accounting
Slalom Consulting July 2014 - Present
Rush University Medical Center May 2014 - July 2014
Rush University Medical Center February 2012 - May 2014
Accretive Health October 2011 - January 2012
Avanade July 2006 - September 2011
US Cellular August 2001 - July 2006
Skills
SSRS, SSIS, ETL, Data Warehousing, Data Modeling, Data Warehouse..., Microsoft SQL Server, SQL, SharePoint, Analysis Services, C#, T-SQL, Dimensional Modeling, Oracle, SSAS, MDM, Excel Services, MDX, SAP Business Object..., Informatica, CRM Data Migration, Salesforce
Education
DePaul University 2004 — 2009
MS, Information System
University of Illinois at Chicago 1998 — 2001
BS, Computer Engineering
U.S. Cellular July 2011 - Present
US Cellular April 2009 - September 2011
Siegfried Group October 2004 - April 2009
McDonald's Corporation July 2001 - September 2004
BDO Seidman September 1999 - May 2001
Education
DePaul University 1995 — 1999
Marketing Werks 2005 - Present
Hershey’s Kissmobile Tour May 2005 - November 2005
Latina Media Ventures (Latina Magazine) October 2003 - April 2004
US Cellular 2000 - 2003
Skills
Guerrilla Marketing, Event Management, Mobile Marketing, Sponsorship, Relationship Marketing, Brand Management, Advertising, Brand Awareness, Social Media Marketing, Integrated Marketing, Event Planning, Budgets, Public Relations, Marketing, Social Networking
Education
Columbia College Chicago 1999 — 2003
BA, Marketing Communications
Equity LifeStyle Properties, Inc. April 2013 - Present
Heather Olker Photography January 2012 - Present
Chiquita Brands / Fresh Express September 2010 - April 2013
Chiquita Brands / Fresh Express March 2010 - August 2010
Covidien May 2009 - December 2009
Enviro Mechanical November 2004 - May 2009
US Cellular May 2008 - September 2008
DePaul University January 2007 - August 2008
Chicago Unzipped February 2007 - June 2007
Skills
Organizational..., Project Management, New Hire Orientations, Employee Training, Software Documentation, Microsoft Excel, Time Management, SharePoint, Customer Service, Management, PowerPoint, Photography, Analysis, Workday, Photoshop, Process Improvement, HRIS, Strategy, Microsoft Word, Deferred Compensation, Compliance, Instructional Design, Technical Training, Learning Management..., Technical Writing, Problem Solving, GoTo Training, Innovation, Corporate Communications, Digi Rez (Oracle Based..., Technical..., SnagIt, Webinar Development, Gap Analysis, Affirmative Action, Talent Management, Leadership Development, Training Needs Analysis, Change Management
Education
DePaul University 2004 — 2008
BA, Industrial/Organizational Psychology, Advertising/Public Relations, Photography & Digital Cinema
Adlai E. Stevenson High School 2000 — 2004
Diploma, Accelerated Math and Science
Convergence Technologies August 2012 - Present
US Cellular May 2010 - July 2012
Sunderlage Resource Group August 2007 - December 2009
AIU Online January 2006 - August 2007
Skills
Excel, Financial Reporting, Accounting, Word, PowerPoint, Customer Service, Customer Satisfaction, Organizing, QuickBooks, Collections, Account Reconciliation, Invoicing, Time Management, Journal Entries, Accounts Receivable, Microsoft Office, Bank Reconciliation, Financial Accounting, General Ledger, Outlook, Microsoft Word, Microsoft Excel, Accounts Payable, Data Entry, Insurance, Inventory Management, Leadership, Teamwork
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Masters of Accounting and Financial Management, Accounting
Northern Illinois University 2003 — 2005
BS, Finance
College of DuPage 2001 — 2003
Associate's, Arts; Business, 2003
Hinsdale South 1997 — 2001
Diploma
Carolina Pottery September 2004 - October 2006
Carolina Pottery May 2003 - June 2004
Applied Card Systems November 2000 - November 2002
US Cellular May 1998 - December 1999
AT&T March 1996 - March 1998
AT&T Phone Center April 1993 - March 1996
Education
Concord University 2006 — 2010
CommScope January 2012 - Present
Andrew Corporation May 2009 - January 2012
Sprint Nextel September 2006 - April 2009
Sprint Nextel July 1999 - September 2006
Alltel February 1996 - June 1999
US Cellular August 1994 - January 1996
Skills
Resource Management, Team Building, CDMA, LTE, EVDO, GSM, 3G, Cellular, UMTS, RF Engineering, WCDMA, Network Design, Telecommunications, 4G, Antennas, Microwave, Network Operations, Vendor Management, Deployment, Fiber, Network Engineering, Network Optimization, Cross-functional Team..., Project Planning, Product Management, Integration, Optimization, Mobile, Transmission, ib-wave, In-building Wireless..., Program Management, Strategic Planning, WBS, Team Leadership, Organizational..., Technical Leadership, Problem Identification..., PMP, Designs, Optimizations, Testing, Wireless Networking, RF design, iDEN, Switches, Leadership, Pre-sales, Cellular Communications, Mobile Devices
Education
Roosevelt University 2006 — 2008
MBA, Management
DePaul University 1997 — 1999
MS
Illinois Institute of Technology 1993 — 1996
BSEE
US Cellular June 2007 - Present
US Cellular July 2002 - June 2007
US Cellular November 1999 - July 2002
US Cellular March 1992 - November 1999
Cellular One of Upstate New York 1990 - 1992
GE Aerospace 1989 - 1990
Skills
LTE, CDMA, Cellular Communications, Wireless, 4G, Telecommunications, Wireless Networking, EVDO, RF Engineering, VoIP, TDMA, WiMAX, RF, Computer Network..., UMTS, T1, Ethernet, Network Engineering, Optimization, Microwave, Wireless Broadband, CDMA2000, Network Design, 3G, IP, Switches, Mobile Devices, GSM, Network Optimization, WiFi
Education
Daniel Webster College 1999 — 2002
BS, IT Management
US CELLULAR January 2006 - Present
Skills
RMAN, Solaris, Unix Shell Scripting, Data Guard, Oracle, Shell Scripting, Database Administration, Performance Tuning, Oracle RAC, High Availability, Databases, SQL Tuning, Unix, ETL
Education
DePaul University 2002 — 2004
Master of Science (MS), Management Information Systems (Business Intelligence)
Prospect Mortgage, LLC February 2013 - Present
Wintrust Mortgage Corporation December 2010 - February 2013
Universal Financial Group, Inc. May 2009 - November 2010
Mortgage Mart, Inc January 2002 - April 2009
Premier Financial Services 1992 - 2009
GE Railcar 1992 - 1994
US Cellular 1990 - 1992
United States Cellular 1990 - 1992
Skills
Mortgage Lending, Strategic Planning, QuickBooks, Real Estate, Accounting, Sales Management, First Time Home Buyers, Mortgage Banking, Finance, Loans, Business Planning, Marketing, Refinance, Financial Analysis, Credit Analysis, Insurance, Management, Commercial Lending, Credit, Strategic Financial..., FHA, Sales, Reverse Mortgages, Selling, Real Estate Financing, Residential Mortgages, VA loans, Foreclosures, Risk Management, Leadership, Loan Origination, Due Diligence, FHA financing, Banking, Small Business, Investments, USDA, Team Building, Investment Properties
Education
DePaul University 1986 — 1990
BS, Accounting
Addison Trail 1982 — 1986
Diploma, General Studies
US Cellular August 2006 - August 2010
WPI Us Cellular August 2006 - August 2010
Polo Jeans Co September 2003 - May 2006
Education
UIC 2008 — 2010
Bachelor of Liberal Arts and Science, Psychology, A-B
College of Lake County
Associates, Science; Science; general studies; literature, communication
Oakton Community College
University of Illinois at
Bachelors, Liberal Arts and Science; Science
Warren Township High School
High School Diploma, 2004
Quantum Crossings November 2014 - Present
CorePower Yoga November 2014 - Present
Re:Sources March 2014 - November 2014
US Cellular June 2008 - August 2013
AT&T March 2000 - September 2007
Skills
Wireless, ITIL, EVDO, MS Project, Incident Management, Change Management, CDMA, Microsoft Office 2007, Release Management, Cellular, Telecommunications, ITIL v3 Foundations..., Linux Kernel, Unix, Autosys, Novell Netware, Apache, Oracle AIM, SiteScope, Netcool, BMC Remedy Ticketing..., IT Service Management, ClearQuest, ClearCase, IBM Tivoli, Active Directory, DNS Management, DHCP, Veritas Storage..., NetBackup, Sniffer Pro, TCP/IP, Solarwinds, GSX, Alcatel, Ericsson OSS, LTE, UMTS, GSM, TDMA, Siemens OPENLink, RAN, HVAC, UPS Systems, PDU, Data Center, Troubleshooting, VoIP, Microsoft Office, Servers
Education
DePaul University 2012 — 2015
Information Systems, Information Technology Management
DeVry University 2004 — 2009
Bachelor of Science (B.S.), Technical Management - Computer Systems Networking and Telecommunications
U.S. Cellular May 2010 - Present
US Cellular November 2006 - May 2010
American Express June 2004 - September 2006
GaiaTech 1999 - 2006
Skills
Financial Analysis, Forecasting, Sarbanes-Oxley Act, Financial Reporting, Management, Leadership, Cross-functional..., Dependable Team Player, Building Relationships, Business Process..., High Organizational..., Project Management, Highly Reliable, Exceptional People..., Process Excellence, Reporting & Analysis, Goal-oriented..., Tenacious Work Ethic, Energetic team player, Variance Analysis, Process Improvement
Education
DePaul University
Bachelor of Science (B.S.), Accounting and Business/Management
Trexin Consulting September 2015 - Present
Pace Harmon September 2014 - September 2015
Collegis Education August 2013 - September 2014
Rasmussen College November 2012 - August 2013
Rasmussen College July 2010 - November 2012
Pace Harmon 2009 - July 2010
CareFusion, Inc. 2009 - July 2010
US Cellular 2008 - December 2009
U.S. Cellular 2005 - 2008
Leo Burnett 2001 - 2005
Skills
Enterprise Software, Program Management, Cross-functional Team..., Business Process..., IT Strategy, Project Portfolio..., Telecommunications, Project Management, Vendor Management, Software Project..., Process Improvement, Leadership, Team Leadership, Business Analysis, Management, PMP, Strategy, SDLC, IT Management, Business Process, Integration, CRM, PMO, Business Intelligence, Consulting, Requirements Analysis, Change Management, Enterprise Architecture, Management Consulting
Education
DePaul University 1993 — 1995
B.A., International Studies
Knox College 1991 — 1993
International Studies, Political Science
US Bank September 2009 - Present
Northern Trust January 2009 - September 2009
US Bank November 2008 - April 2009
US Cellular August 2008 - October 2008
JP Morgan Chase September 2005 - August 2008
Skills
Requirements Analysis, Visio, SDLC, Business Requirements, Requirements Gathering, Business Analysis, Financial Reporting, Financial Analysis, Waterfall, Software Project..., Financial Modeling, Vendor Management, SQL, Business Process..., Analysis
Education
DePaul University
Computer Science
US Cellular Marketing AnalystUnited Airlines2004 - 2006
Reynolds & Reynolds 1997 - 2001
Mediatech, Inc. 1994 - 1997
Skills
Database Marketing, Cellular, SAS, Cellular Communications, Segmentation, Customer Analysis, Analytics, Marketing Strategy, Customer Retention, Business Objects, Cognos, Strategy, Marketing, Direct Marketing, Business Intelligence
Education
DePaul University 2000 — 2004
Masters of Science, Information Systems
Verizon Wireless May 2015 - Present
Verizon Wireless April 2011 - Present
US Cellular September 2006 - May 2011
Alcatel-Lucent May 2006 - September 2006
Skills
LTE, CDMA, Network Design, EVDO, MapInfo, RF design, UMTS, Network Optimization, Network Performance, Antennas, Optimizations, Wireless Broadband, TCP/IP, DAS, RF, Wireless, RF Engineering, 4G
Education
DePaul University 2002 — 2005
MS, Telecommunications
NED University of Engineering and Technology 1996 — 2001
Bachelor's degree, Electrical, Electronics and Communications Engineering
The Alliance for Clinical Trials in Oncology April 2015 - Present
Northwestern University, Feinberg School of Medicine July 2013 - April 2015
The Night Ministry December 2012 - June 2013
University of Illinois at Chicago March 2012 - April 2013
The University of Chicago July 2011 - June 2012
Thresholds March 2011 - March 2012
Mintel April 2008 - November 2009
SBC, now AT&T September 2000 - April 2005
US Cellular January 1999 - September 2000
360° Communications January 1997 - January 1999
Skills
Community Outreach, Call Centers, Research, Data Analysis, Qualitative Research, SPSS, Customer Service, Public Speaking, Microsoft Office, Program Evaluation, Leadership
Education
Northwestern University 2014 — 2015
Master's Degree, Regulatory Compliance
Northeastern Illinois University 2008 — 2010
Bachelors, Community Health and Wellness
City Colleges of Chicago-Harry S Truman College 2004 — 2008
AS, Biology
Whitney Young 1986 — 1990
Dyson June 2015 - Present
FDIC April 2010 - April 2014
US Cellular April 2008 - November 2009
Empire Today 2005 - 2008
Cingular Wireless April 1998 - May 2005
Skills
Operations Management, Team Building, Vendor Management, Process Improvement, Customer Service, Contract Negotiation, Project Management, Team Leadership, Microsoft Office, Leadership, Management, Program Management, Troubleshooting, Call Center, Coaching, Visio, Change Management, Negotiation, Strategic Planning, Construction Management, Project Planning, Facilities Management, Budgets, Purchasing, Process Scheduler, Training
Education
College of DuPage 2006 — 2008
Facilities Managment
Downers Grove North
John Silvestri Facility & Maintenance February 2013 - April 2014
US Cellular October 2000 - October 2012
Tierra Limited, Inc. August 1999 - October 2000
Ace Hardware Corporation November 1998 - October 1999
DeVry University September 1995 - November 1998
Skills
Contract Management, Contract Negotiation, Team Building, Corporate Communications, Internal Communications, Telecommunications, Strategic Planning, Vendor Management, Microsoft Office, Budgets, Cellular Communications, Training, Project Management, Account Management, Process Improvement, Negotiation, Customer Satisfaction, Event Planning, Analytics, Program Management, Marketing, Networking, Databases, Market Research, Operations Management, Business Analysis, Strategic Partnerships, Business Development, Marketing Communications, Troubleshooting, Team Leadership, Wireless, Customer Retention, Customer Experience
Education
Elmhurst College
Bachelor of Arts, Managerial Communications
College of DuPage
Applied Arts
Gainesville Regional Utilities August 2010 - Present
City of Gainesville February 2009 - August 2010
City of Gainesville July 2002 - February 2009
US Cellular February 1998 - August 2001
US Cellular August 1996 - February 1998
US Cellular April 1995 - August 1996
Skills
Project Management, Business Analysis, Management, Program Management, Data Analysis
Education
DePaul University 1989 — 1993
B.S., Finance
IPS Staffing August 2015 - Present
Lamb, Little & Co. March 2014 - January 2015
Arthur J. Gallagher May 2009 - October 2013
Arthur J. Gallagher October 2006 - May 2009
US Cellular 2004 - 2005
Wolf Camera 1991 - 2004
Skills
Liability, Risk Management, Workers Compensation, Professional Liability, Microsoft Office, Commercial Insurance, Customer Service, Casualty, Employment Practices..., General Insurance, Underwriting, Commercial Lines, Reinsurance, Brokers, Claims Management, Claim, Directors & Officers..., Risk Assessment, Risk Analysis
Education
DePaul University 1999 — 2002
M.A., Corporate Communication
DePaul University 1992 — 1996
B.A., Communication
U.S. Cellular June 2015 - Present
U.S. Cellular December 2013 - June 2015
U.S. Cellular October 2012 - December 2013
US Cellular June 2007 - October 2012
Midwest Communications, Inc March 2005 - June 2007
Skills
Account Management, Customer Retention, Wireless, New Business Development, Solution Selling, Product Marketing, Sales, Budgets, Cellular Communications, Pricing, Sales Management, Customer Experience, Quotas, Leadership, Sales Process, Selling, Customer Satisfaction, Telecommunications, Sales Presentations, Contract Negotiation, Mobile Devices, Sales Operations, Call Centers, Managed Services, VoIP, Direct Sales, B2B, Cold Calling
Education
Concordia University-Wisconsin 1994 — 1996
University of Wisconsin-Green Bay 1985 — 1986
Biology
US Cellular August 2004 - February 2014
U.S. Cellular 2004 - February 2014
United States Cellular 2004 - February 2014
Clarity Communication Systems Inc. March 2002 - September 2003
Lucent Technologies July 1989 - July 2001
Lucent Technologies / AT&T Bell Labs 1973 - 2001
AT&T April 1982 - July 1989
Western Electric September 1973 - April 1982
Skills
Switches, System Design, Wireless, CDMA, EVDO, Cellular, LTE, Wireless Networking, Unix, Integration, 3G, Network Design, Telecommunications, Testing, Troubleshooting, 4G, TDMA, Lucent, Switch, CDMA2000, Cellular Communications, T1, RF, RF Engineering, Microwave, UMTS, WiFi, Ethernet, 3GPP, Computer Network..., Wireless Broadband, SS7, SIP, Antennas, WCDMA, Network Engineering, RAN, Network Optimization, Mobile Communications, VoIP, Fiber Optics, GPRS, Edge, Optical Fiber, Mobile Devices, MPLS, Backhaul, Broadband, Telecommunications..., 2G
Education
North Central College 1993 — 1996
Computer Science
College of DuPage 1978 — 1982
Computer Science
Waubonsee Community College 1973 — 1977
Engineering
Illinois Valley Community College 1971 — 1972
Business Accounting
US Cellular Network Cost AnalystU.S. CellularJanuary 2009 - Present
Education
DePaul University
Samsung September 2014 - Present
U.S. Cellular July 2014 - September 2014
U.S. Cellular October 2010 - July 2014
US Cellular April 2008 - October 2010
U.S. Cellular March 2004 - April 2008
Skills
Cellular Communications, Wireless, Customer Retention, Customer Satisfaction, CDMA, 4G, Call Centers, Sales Process, Telecommunications, Quotas, Mobile Devices, Customer Experience, M2M, Sales Operations, Direct Sales
Education
Liberty University 2008 — 2010
Masters of Theological Studies, Theology
Cumberland College 2001 — 2004
B.S. in Psychology, Psychology, Music Education
AbbVie Inc March 2014 - Present
AbbVie Inc January 2013 - March 2014
Abbott Laboratories (Consultant) March 2011 - December 2012
US Cellular 2009 - 2010
Motorola Inc May 2008 - 2009
Motorola Inc 2006 - 2008
Motorola Inc 2000 - 2006
Skills
Cross-functional Team..., Vendor Management, Wireless, PMP, Product Lifecycle..., Program Management, Project Management, Quality Management, Quality Assurance, Mobility Management, Testing, Requirements Analysis, Management, Software Development, Project Planning, Mobile Technology, Mobile Devices, Software Project..., Test Planning, Integration, Product Management, Android, Leadership, System Testing, Project Portfolio..., Agile Methodologies, Resource Management, PMO, Telecommunications
Education
DePaul University 2006 — 2008
MS, Software Project Management
Northeastern Illinois University
U.S. Cellular January 2015 - Present
US Cellular June 2009 - January 2015
U.S. Cellular October 2006 - June 2009
Skills
Customer Satisfaction, Retail Sales, Management, Sales Management, Customer Experience, Direct Sales, Conflict Resolution, Conflict Management, Sales Trainings, Sales Process..., Employee Training, M2M, Solution Development, Solution Selling, Solution Implementation
Education
Cornell University 2015 — 2015
Completed, Sales Growth Certification (SGC) Program, A
Missouri Southern State University 2000 — 2002
Undergraduate, General Studies
CJR Tri-Lakes Realtors Berkshire Hathaway Affiliate July 2004 - Present
Boost Mobile August 2009 - December 2014
Nike October 2007 - August 2009
US Cellular April 1999 - April 2002
Skills
Management Accounting, Retail Category..., Multi-channel Retail, Event Management, Lease Negotiations, Real Estate Development, Commercial Real Estate, Human Resources, Team Leadership, New Business Development, New Market Expansion, Innovation, Marketing, Sales Operations, Building Relationships, Sales
Education
Columbia College 2007 — 2010
Bachelors of Science Business Administration, Accounting and Finance
Kelley Drye & Warren LLP May 2010 - Present
The Chicago School of Professional Psychology May 2013 - Present
Purdue University Calumet Campus January 2009 - December 2012
Hadady Corporation May 2007 - April 2009
Latham & Watkins May 2005 - April 2007
Beverly Enterprises 2004 - 2005
US Cellular 2002 - 2004
Arthur Andersen LLP 1998 - 2002
Sonnenschein Nath & Rosenthal LLP 1979 - 1998
Skills
Employee Relations, Employee Benefits, Recruiting, Talent Acquisition, Training, Talent Management, Employee Training, FMLA, Organizational..., Employee Engagement, Policy, Benefits Administration, Onboarding, Coaching, Personnel Management, Applicant Tracking..., Change Management, Management, Human Resources, Organizational..., Temporary Placement, Leadership, Performance Management, Deferred Compensation, Career Development
Education
The Chicago School of Professional Psychology 2009 — 2012
PhD, Organizational Leadership
Lake Forest Graduate School of Management 1997 — 2000
MBA, Human Resources
DePaul University 1993 — 1996
BA, Liberal Arts, concentration HR Mgmt.
Experian Consumer Direct June 2012 - Present
U.S. Cellular August 2001 - June 2012
US Cellular August 2001 - June 2012
Skills
Data Warehousing, SDLC, Unix, ETL, Informatica, SQL, Oracle, Business Intelligence, Data Integration, Disaster Recovery, Integration, Enterprise Architecture, Requirements Analysis, Database Design
Education
DePaul University 2004 — 2006
Master of Science (M.S.), Computer Science
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Arts (BA), Mathematics and Computer Science
JPMorgan Chase August 2014 - Present
University of Chicago Medicine January 2015 - March 2015
Context 4 Healthcare, Inc. September 2014 - December 2014
Fifth Third Bank July 2011 - June 2014
Bed Bath & Beyond March 2008 - July 2011
US Cellular 2005 - 2007
U.S. Cellular 2005 - 2007
AT&T Wireless July 1997 - April 2005
Ameritech Mobile 1987 - 1997
Skills
Customer Satisfaction, Customer Retention, Retail, Customer Service, Direct Sales, Call Centers, Inventory Management, Merchandising, Cold Calling, Account Management, Sales Operations, Store Management, Training, Team Building, Sales Process, Strategic Planning, Vendor Management, Operations Management, Leadership, Sales Management, Budgets, Loss Prevention, Sales, Retail Sales, Customer Experience, Process Improvement, Telecommunications, Team Leadership, Management, Recruiting, Coaching, CRM, Selling, Profit, Inventory Control, Forecasting, Hiring, Employee Training, Cross-functional Team..., Performance Management
Education
College of DuPage 2011 — 2015
Associate’s Degree, Associates in Applied Science
US Foods September 2013 - Present
Videojet November 2012 - July 2013
US Cellular June 2005 - October 2012
AT U.S. CELLULAR June 2005 - September 2012
U.S. Cellular April 2004 - June 2005
US Cellular April 2004 - June 2005
US Cellular September 1998 - April 2004
US Cellular September 1995 - August 1998
Brauvin Real Estate Funds 1994 - 1995
Skills
Forecasting, P&L Analysis, Essbase, Income Statement, Competitive Analysis, Telecommunications, Cross-functional Team..., Sarbanes-Oxley Act, Finance, SAP, Financial Reporting, Project Planning, Account Reconciliation, Accounting, Analysis, Variance Analysis, Hyperion Enterprise, Strategic Financial..., Budgets, Financial Analysis
Education
DePaul University
Bachelor of Science (B.S.), Accounting
DePaul University
Bachelor of Science, Accountancy
The SEC Institute
Northwest Farm Credit Services June 2013 - Present
Title Cash of Idaho August 2012 - June 2013
Great American Insurance December 2007 - May 2012
Premier Insurance June 2000 - December 2007
US Cellular June 1996 - June 2000
Stradley Insurance June 1990 - February 1996
Bowman Communications June 1989 - June 1990
Skills
Superb Customer Service, Skilled Organizer, Excel guru with a love..., Multitasking, Agile Communicator and..., Attention To Detail, Multiline Phone System, Microsoft Office
Education
The National Alliance for Insurance Education & Research 2005 — 2009
CISR Designation, Insurance
College of Southern Idaho 1984 — 1986
Associate of Applied Science in Advanced Bookkeeping, Accounting
College of Southern Idaho 1984 — 1986
Certificate of Applied Science in Bookkeeping, Accounting
H&R Block February 2012 - April 2012
US Cellular September 2010 - May 2011
Fiserv November 2003 - May 2010
AAA Chicago Motor Club 2001 - 2002
Skills
Call Center, Customer Satisfaction, Customer Service, Customer Relations, Microsoft Office, Excel, Word, SAP, Windows, Telephone Skills, Lotus Notes, Documentation, Troubleshooting, Mentoring, Billing, Software Documentation, PeopleSoft, Telecommunications..., Dispatching, Outlook, Training, Team Building, SharePoint, Customer Experience, Employee Training, Call Centers, Access, Team Leadership, Process Improvement, Teamwork, Time Management, Vendor Management, Salesforce.com, Leadership, Management, Analysis, Inventory Management, CRM, Quality Assurance, Business Analysis, Workforce Management, Operations Management, Technical Support, Invoicing, Microsoft Excel
Education
College of DuPage
Jakarta International School
Rockwell Collins April 2015 - Present
anamosa state penitentiary November 2012 - April 2015
GE Capital March 2009 - December 2012
LimoLink 2008 - 2009
GreatAmerica Leasing 2001 - 2004
US Cellular 1999 - 2001
Skills
Credit, Customer Service, Leadership, Microsoft Office
Education
Columbia College 2008 — 2013
Bachelor's degree, Criminal Justice Administration
Kirkwood Community College 2007 — 2008
AAS, Law Enforcement
UNLV May 2003 - Present
US Cellular May 1997 - April 1998
Skills
Tomcat, Oracle, Shell Scripting, JavaScript, Visual Basic, Java, SQL, PL/SQL, XML, Databases, Linux, Database Design, JSP, Microsoft SQL Server, AJAX
Education
DePaul University 1993 — 1994
Computer Programming Certificate, Computer Science
University of Illinois 1982 — 1986
Bachelor of Science (B.S.), Agriculture, General
CRAWLSPACE/ABC SPRAYFOAM March 2008 - Present
A Better Crawlspace March 2008 - July 2010
Happ Controls September 2007 - March 2008
Indecor November 2006 - December 2006
US CELLULAR March 2006 - June 2006
AMERICAN FREIGHT LINES February 2006 - March 2006
ACME-WILEY CORPORATION June 1999 - February 2000
FUTURES MAGAZINE August 1998 - June 1999
TISMA MACHINERY January 1998 - August 1998
ARCON FASTENERS CORPORATION January 1995 - January 1998
Education
DePaul University
Elavon, Inc. November 2014 - Present
US Cellular August 2007 - October 2014
Skills
Wireless Networking, VoIP, Wireless, CDMA, Computer Hardware, Windows 7, Telecommunications, Network Security, Blackberry, Smartphones, Cellular Communications, Network Design, Mobile Devices, Troubleshooting, Customer Service, TCP/IP, Technical Support, Networking, Call Centers, Leadership, Customer Satisfaction, Management, Customer Experience, Vendor Management, Microsoft Office, Sales, Team Leadership
Education
ITT Technical Institute-Knoxville 2010 — 2012
Associate of Arts and Sciences (AAS), Computer Software Engineering, 3.6
Dekalb Technical College 1993 — 1995
Associate of Science (A.S.), Accounting
Advantage Sales & Marketing October 2014 - Present
Thresholds September 2012 - February 2014
Cricket Communications April 2008 - February 2010
Cricket Communications April 2008 - February 2010
Computershare Fund Services/Temp-GES Agency January 2008 - March 2008
Thresholds November 2004 - January 2006
US Cellular May 2001 - September 2004
US Cellular September 1999 - May 2001
Arthur Andersen June 1997 - September 1999
Skills
Event Planning, HRIS, Human Resources, Management, New Hire Orientations, Performance Management, Sales, Software Documentation, Training, Microsoft Office
Education
DePaul University
Human Resources
DePaul University
Human Resources Management
Olive Harvey College
Accounting/Education
Market Day May 2014 - Present
Harris & Harris LTD February 2012 - December 2013
NorthShore University HealthSystem September 2011 - February 2012
Comcast Cable May 2008 - August 2009
Avis Budget Group August 2007 - December 2008
US Cellular December 2005 - July 2007
Krispy Kreme Doughnuts December 2003 - December 2005
AT&T Wireless Business Services August 2000 - October 2003
AT&T Wireless Services September 1998 - June 2000
AT&T Wireless Ser June 1997 - September 1998
Skills
Account Management, New Business Development, Customer Service, Healthcare, Outlook, Sales, Medical Terminology, Compliance, Sales Management, Microsoft Office, Order Processing, Order Fulfillment, Sales Operations
Education
SANFORD BROWN COLLEGE 2011 — 2012
Medical Billing & Coding Diploma, Medical/Health Management and Clinical Assistant/Specialist
University of Arkansas
Associate of Applied Science, Human Environmental Sciences
Illinois Center for Broadcasting
Associate of Arts, Broadcast Communications
Columbia College Chicago 1989 — 1993
Fashion Design/Fashion Business
US Cellular June 2010 - Present
SunCom Wireless April 2005 - March 2010
Skills
Cellular Communications, Wireless, Customer Service, Sales, Team Building, Account Management, Direct Sales
Education
Chowan University
Amtrak December 2009 - Present
MILWAUKEE RADIO GROUP MILWAUKEE August 2009 - December 2009
US CELLULAR February 2008 - December 2009
Skills
Rail, Microsoft Office, Microsoft Word, Microsoft Excel, Process Improvement, Policy, Data Analysis, Policy Analysis, Analysis, Program Management, Research, Finance, Business Process...
Education
Govenors State University 2012 — 2014
Master of heath administation, Health/Health Care Administration/Management
Columbia College Chicago 2005 — 2007
Bachelor of Arts (B.A.), Marketing
Lane College 2003 — 2004
none, Business/Managerial Economics
U.S Cellular 2010 - Present
Education
DePaul University 2010 — 2012
Bachelor's degree, Psychology
US Cellular January 2007 - Present
(Contractor for Alcatel-Lucent) Chicago, IL, Sprint Network Vision Project/Pre Cluster Optimization January 2013 - January 2015
U.S. Cellular December 2002 - April 2007
Nortel Networks April 1999 - October 2002
360 Communications (AllTell) June 1998 - June 1999
Skills
Networking, Hardware, Wireless, LTE, CDMA, Cellular Communications, Telecommunications, RF, 4G, Wireless Networking
Education
DePaul University 2004 — 2007
Master of Science (M.S.), Telecommunication Systems
Northern Illinois University 1992 — 1997
Bachelor of Engineering (BE), Electrical Engineering Technologies