U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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U.S. Cellular Employees
US Cellular November 2013 - Present
Allstate Insurance August 2000 - November 2013
Motorola October 1999 - March 2000
Verizon Wireless/Ameritech Cellular August 1997 - October 1999
Sprint February 1988 - August 1997
Skills
Insurance, SDLC, Team Leadership, Leadership, Project Management, ITIL, Avaya, Management, Customer Retention, Analysis, Process Improvement, Contact Centers, Performance Management, Customer Experience, Change Management, Program Management, Business Analysis, Customer Service, Cross-functional Team..., Customer Satisfaction, Strategy, Troubleshooting, Business Process..., Training, Forecasting, Workforce Planning, Avaya Technologies
Education
Emporia State University 1982 — 1987
Marketing & Business Administration
Herington High 1979 — 1982
U.S. Cellular March 2013 - Present
US Cellular March 2008 - March 2013
Skills
Wireless, Sales Management, Cellular Communications, Telecommunications, Mobile Devices, Sales Operations, Customer Retention, Team Leadership, Sales Process, Retail, Customer Satisfaction, Leadership, Sales, Customer Experience, Direct Sales, Team Building, Solution Selling, Account Management, Selling, Cold Calling, Call Centers, B2B, Quotas
Education
Franklin Pierce College 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, Management
Virginia Western Community College 1993 — 1997
Associate of Science (A.S.), Business, Management
INOVA Federal Credit Union March 2013 - Present
Ashley Furniture Home Store August 2012 - March 2013
US Cellular June 2010 - August 2012
KeyBank June 2009 - June 2010
Verizon Wireless March 1996 - June 2009
Skills
Sales Operations, Sales, Customer Service, Management, Coaching, Customer Retention, Selling, Retail, Wireless, Store Management, Retail Sales, Selling Skills, Sales Management, Direct Sales
Education
Goshen College 1987 — 1991
BA, Business/Economics
Google April 2013 - Present
TiVo January 2011 - April 2013
TiVo September 1999 - December 2011
US Cellular 1995 - 1999
Skills
Information Technology, Management, Cross-functional Team..., Vendor Management, Process Improvement, Call Center, Operational Excellence, Customer Satisfaction, Operations Management, Forecasting, Product Management, Customer Retention, Program Management, Competitive Analysis, Salesforce.com, Call Centers, E-commerce, Leadership, Business Strategy, Product Development, Strategic Partnerships, Start-ups, Sales, Project Management, Contract Negotiation, Outsourcing, Strategy, Sales Operations, Business Intelligence, Integration, Business Development, Executive Management, Supply Chain Management, CRM, P&L Management, Mobile Devices, Cloud Computing, Product Marketing, Team Leadership, Enterprise Software, Analytics, Team Building, Business Process..., SaaS, Go-to-market Strategy, Professional Services, Account Management, Solution Selling, Telecommunications, Customer Experience
Education
East Carolina University - College of Business 1995 — 1997
MBA, Management
Old Dominion University 1989 — 1993
BS Business, Accounting
U.S. Cellular September 2013 - Present
U.S. Cellular July 2012 - October 2013
US Cellular June 2006 - May 2009
US CELLULAR CORPORATION June 2006 - May 2009
US Cellular June 2004 - June 2006
US CELLULAR CORPORATION April 2004 - June 2006
US CELLULAR CORPORATION April 2000 - April 2006
US Cellular April 2002 - June 2004
PrimeCo Personal Communications April 2000 - April 2002
Skills
Sales Operations, CRM, Training, Customer Experience, Sales Management, Selling, Time Management, Sales, Leadership, Telecommunications, B2B, Wireless, Customer Satisfaction, Inventory Management, Customer Service, Customer Retention, Microsoft Office, Retail, Management, Cross-functional Team..., Retail Sales, Program Management, Wireless Networking, Cellular Communications, Cold Calling, Mobile Devices, Budgets, Marketing Strategy, Marketing, Government Programs, Field Support, Vendor Relationships, Business Process, Account Management, Direct Sales, Business Development, Building Relationships, Business Planning, Vendor Management, Mobile Technology, Quotas, Call Centers, Sales Process
Education
Keller Graduate School of Management of DeVry University
Master of Human Resource Management
DeVry University 2007 — 2010
Human Resource Management
DeVry University 2006 — 2010
Bachelors of Science, Business Administration
BP September 2013 - Present
U.S. Cellular March 2008 - August 2013
US Cellular March 2008 - May 2009
NTS Realty Group, LLC October 2005 - October 2007
Bally Total Fitness June 2003 - October 2005
Bally Total Fitness November 1998 - June 2003
Skills
Cross-functional..., Exceptional People..., High Level Of..., High Organizational..., Skilled Multi-tasker, Meet Deadlines, Training, Hiring Practices, Human Resources, Customer Service, Operations Management, Retail Category..., Taleo, Applicant Tracking..., Management, College Recruiting, Leadership
Education
DeVry University
Bachelor of Science in Business Administration, Human Resources Management and Services
Intouch Communications May 2014 - Present
Cable One April 2012 - June 2014
Bank of America August 2011 - April 2012
US Cellular Corporation March 2008 - April 2011
US Cellular March 2008 - April 2011
Self employed September 2002 - May 2010
Check 'n Go September 2006 - September 2007
Cellular One June 2002 - March 2005
Skills
Customer Service, Sales, Sales Operations, Customer Retention, Cold Calling, Direct Sales, Customer Satisfaction, B2B, Budgets, Business Development, Contract Negotiation, Hiring, Customer Experience, Inventory Management, Leadership, Management, Marketing, Recruiting, Retail, Sales Process, Selling, Solution Selling, Team Building, Telecommunications, Training, Wireless
Education
Fort Hays State University 2006 — 2007
Organizational Leadership
Independence Community College 2005 — 2006
Liberal Arts
Half Price Books February 2010 - Present
Louis Glunz Beer, Inc June 2008 - January 2011
Chicago Dog June 2008 - February 2010
US Cellular August 2006 - June 2008
Skills
Retail, Leadership, Microsoft Office, Customer Satisfaction
Education
Elmhurst College
Philosophy; English
US Cellular November 2012 - April 2013
TAI Reinsurance June 2012 - September 2012
Elmhurst College January 2012 - June 2012
CSM Fastener May 2009 - September 2011
Elmhurst College August 2008 - May 2009
American Eagle January 2009 - January 2009
Skills
SQL, Microsoft SQL Server, Java, Linux, Active Directory, JavaScript, XML, Windows Server, Unix, Oracle, C#, MySQL, Software Development, SDLC, HTML, System Administration, VMware, ASP.NET, Network Administration, PHP, Programming
Education
Elmhurst College 2007 — 2011
BA, Computer Science
Elmhurst College 2007 — 2011
Bachelor of Science Degree, Computer Science
US Cellular July 2012 - Present
U.S. Cellular 2008 - 2012
U.S. Cellular July 2006 - 2008
Shred-it March 2005 - July 2006
Lakeview resort June 2004 - March 2005
Education
Fairmont State University 1995 — 1997
Education
West Virginia University 1993 — 1995
Exercise Physiology
Retired 2010 - Present
US Cellular October 2006 - May 2010
Alltel Wireless 2004 - 2006
Skills
Customer Service, Microsoft Office, Strategic Planning, Microsoft Excel, Sales, Public Speaking, Microsoft Word, Team Building, PowerPoint, Coaching
Education
Franklin Pierce University 2007 — 2010
BNI Epic Referral October 2014 - Present
Providence Home Lending, a division of Network Funding LP # 2297 February 2013 - Present
BNI Epic Referrals May 2013 - October 2014
Randy Lenz 2014 - 2014
Network Funding, LP Madison Branch #2297 June 2010 - February 2013
Inlanta Mortgage - Madison, WI June 2010 - January 2011
First Wisconsin Mortgage May 2005 - June 2010
US Cellular May 2000 - March 2005
Skills
FHA, Mortgage Lending, First Time Home Buyers, VA loans, Investment Properties, USDA, Purchase, Refinance, 203K, Reverse Mortgages, VA, Mortgage, Mortgage Planning, Home, Loans, Conforming, Credit, Residential Mortgages, Mortgage Industry, Mortgage Banking, WHEDA, HARP, DU Refi Plus, Open Access, Fannie Mae, Government Loans, Loan Origination, Real Estate, FHA financing, Residential Homes, Foreclosures, Banking, Funding, Home Equity Lines of..., Debt Consolidation, Credit Scoring, Home Equity Loans, Referrals, Mortgage Underwriting, Wholesale Lending, REO, Sales, New Home Purchase, Real Estate Transactions, HUD, Property, Condos, Loss Mitigation, Finance, Credit Analysis
Education
Georgia Tech 2000 — 2002
Madison Area Technical College 1996 — 1998
Associate of Arts and Sciences (A.A.S.), Accounting and Finance
University of Miami - School of Business 1992 — 1994
Minnesota State University, Mankato 1991 — 1992
General Studies
Edgewood HS 1987 — 1991
Diploma, General
Deloitte July 2013 - Present
Deloitte September 2009 - June 2013
Deloitte July 2007 - September 2009
Abacus Consultancy Services June 2003 - July 2007
JPM Chase March 2006 - September 2006
Fidelity Investments July 2005 - March 2006
US CELLULAR December 2004 - June 2005
McGraw Hill January 2004 - December 2004
BANK ONE July 2003 - December 2003
Skills
Testing, LoadRunner, Performance Testing, SDLC, Quality Assurance, Test Automation, Performance Tuning, Performance Engineering, Requirements Analysis, Agile Methodologies, Databases, PMP, Program Management, Quality Center, Software Project..., Automation, Test Planning, PMO, SQL, Performance Center, HP, Capacity Planning, Gamification, Microsoft SQL Server, Project Management, SiteScope, SQL Server, Agile, Omniture, Web Performance, Gephi, CRM, .NET
Education
The Johns Hopkins University 2014 — 2014
The Data Scientist’s Toolbox
University of Pennsylvania - The Wharton School 2012 — 2012
Gamification
Devi Ahilya Vishwavidyalaya
Bachelor's degree, Computer Engineering
Wright State University
Master's degree, Computer Science
US Cellular January 2014 - Present
US Cellular February 2001 - Present
Skills
Quotas, Cellular Communications, Wireless, M2M, 4G, CDMA, Retail Sales, Customer Retention, Customer Satisfaction, Sales Operations, LTE, Telecommunications, Sales, Wireless Networking, Leadership, Sales Management, Customer Experience, Management, Mobile Devices
Education
Franklin Pierce College 2007 — 2009
Master of Business Administration (MBA), Leadership
Franklin Pierce College 1997 — 2002
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Franklin Pierce College 1997 — 2000
Associate's degree, Financial Managment
US Cellular March 2011 - July 2014
KALAHARI RESORTS AND CONVENTION CENTER June 2009 - 2010
Hy Cite Corporation July 2006 - January 2008
Skills
Training, Leadership, Recruiting, Human Resources, Management, Quality Assurance, Call Centers, Interviews, Coaching, Time Management, Employee Benefits, Customer Service, Policy, Spanish, Public Relations
Education
Globe University-Wausau
Masters, Organizational Behavior and Human Resources
Universidad Espíritu Santo
B.A., Business, Management, Marketing, and Related Support Services
Bosselman Companies October 2013 - Present
McCain Foods July 2013 - October 2013
Bosselman Companies October 2010 - July 2013
First Holiday Tour and Travel February 2010 - October 2010
US Cellular December 1996 - January 2010
Country General October 1993 - September 1995
Skills
Employee Training, Administrative..., Hiring, New Hire Orientations, Training, Benefits Administration, FMLA, Data Entry, Employee Benefits, Employee Relations, Interviews, HR Policies, Human Resources, Recruiting
Education
Doane College 2014 — 2014
Human Resources Management and Services, 97.4
Spencer School of Business
St. Paul High School
Conn's April 2013 - Present
Kohl's Department Stores May 2011 - April 2013
Kohl's Department Stores May 2010 - May 2011
Kohl's Department Stores August 2009 - May 2010
Kohl's Department Stores September 2008 - August 2009
Kohl's Department Stores October 2007 - September 2008
US Cellular 2001 - 2007
Skills
Risk Management, Team Building, Leadership Development, Leadership, Coaching, Customer Service, Team Leadership, Customer Satisfaction, Recruiting, Sales, Call Centers, Microsoft Office, Time Management, Performance Management, Training, Customer Retention, Operations Management
Education
Marquette University 1997 — 2008
BS, Communication Studies
Gonzaga University
Master of Arts (M.A.), Organizational Leadership
Home Decor Outlets July 2013 - Present
Gold Stop LLC January 2013 - June 2013
Avenue July 2012 - March 2013
LSG Staffing 2013 - 2013
MusuemPix October 2011 - June 2012
DirectBuy August 2010 - January 2011
Convergys Corp February 2010 - May 2010
US Cellular October 2008 - April 2009
Fontbonne University February 2008 - August 2008
White Castle March 2007 - September 2007
Skills
Customer Service, Cold Calling, Filing, French, Computer Literate, Team Leadership, Cellular, Sales Operations, Inventory Control, Public Relations, Telecommunications, Telemarketing, Call Center, Answering Phones, Photography, Photoshop, Fax, Merchandising, Management, Microsoft Word, POS, Hiring Employees, firing, Schedules, Loss Prevention, Call Centers, Training, Retail, Customer Retention, Marketing, Customer Satisfaction, Time Management, Sales, Social Networking, Communication, Coaching
Education
Lafayette Senior High 2003 — 2007
High School Diploma, General Studies
Fontbonne University
Rogers Memorial Hospital September 2015 - Present
The Youth and Family Project, Inc. September 2015 - Present
US Cellular June 2015 - September 2015
U.S. Cellular July 2012 - June 2015
Lloyd Barbee Montessori School January 2014 - June 2014
Aurora Psychiatric Hospital August 2013 - December 2013
Youth and Family Project January 2013 - May 2013
First Resources Corp. June 2011 - July 2012
iWireless 2009 - 2011
iWireless 2009 - 2011
Skills
Behavioral Health, Conflict Resolution, Leadership, Adolescents, Social Skills, Customer Service, Microsoft Office, Public Speaking, Interventions, Training, Teaching, Group Therapy, Family Therapy, Art Therapy, Youth Development, Program Development, Crisis Intervention, Diversity Training, Volunteer Management, Nonprofits, Community Outreach, Mental Health, Anger Management, Counseling Psychology, Mental Health Counseling, Research
Education
Mount Mary University 2012 — 2015
Master's degree, Art Therapy/Therapist
Grand View College 2011 — 2012
Certificate, Art Therapy/Therapist
William Penn University 2005 — 2010
Bachelor of Arts (B.A.), Psychology, Communication: Fine Arts
Cox communication September 2014 - Present
Apex Systems December 2013 - February 2015
Dick's Sporting Goods October 2011 - April 2013
Coca-Cola Refreshments March 2010 - October 2011
US Cellular October 2006 - October 2009
US Cellular Tulsa March 2005 - October 2006
US Cellular, Tulsa October 2003 - March 2005
Decision One January 1995 - 2000
Radio Shack 1990 - 1996
Skills
Inside Sales, Telecommunications, Customer Service, Call Center, Call Centers, Customer Satisfaction, Leadership, Management, Networking, Sales, Quality Assurance, Technical Support, Time Management, Selling, Teamwork, Customer Retention, Employee Relations, Team Leadership, Customer Experience, Training, Account Management, Recruiting, Hiring, Process Improvement, Team Building, Vendor Management, Sales Operations, Microsoft Office, Troubleshooting, Databases, Cold Calling
Education
Francis Tuttle Technology Center 2013 — 2014
Enterprise Support Technician, Network and System Administration/Administrator, 3.0
Gallup high school 1976 — 1980
Diploma
Tulsa Community College
Computer/network
University of Phoenix
Computer Management, 3.0
US Cellular June 2015 - Present
US Cellular April 2014 - June 2015
U.S. Cellular June 2013 - July 2014
Sterling Jewelers (Kay) March 2008 - June 2013
Skills
Sales, Customer Service, Cold Calling, Customer Retention, Cellular Communications, Retail Sales, Quotas, Wireless, Data Entry, Team Building, Team Leadership, Customer Experience, Time Management, Smartphones, Qualifying Prospects, Interviews, Retail, Inventory Management, Hiring, Leadership, Training, Public Speaking, Leadership Development
Education
Elizabeth City State University 2000 — 2004
Wells Fargo July 2015 - Present
AT&T Mobility March 2012 - July 2015
US Cellular September 2006 - January 2010
Verizon Wireless June 2004 - August 2006
Skills
Wireless, Solution Selling, Telecommunications, Direct Sales, Mobile Devices, Customer Retention, Cellular Communications, Managed Services, Customer Satisfaction, Customer Service, Sales Management, Management, Team Leadership, Account Management, Sales, Strategic Planning
Education
Elizabeth City State University 1994 — 1995
Elizabeth City State University
Us Cellular March 2015 - Present
US Cellular March 2015 - Present
SAFE Fire Detection November 2013 - Present
Harris Teeter September 2013 - November 2013
Harris Teeter January 2013 - August 2013
Harris Teeter January 2012 - January 2013
Harris Teeter January 2010 - January 2012
Walmart January 2009 - December 2009
Walmart January 2007 - January 2009
Metrotainment Cafes January 2006 - January 2007
Skills
Customer Service, Microsoft Excel, Microsoft Word, Training, Management, Communication, Microsoft Office, Outlook, Leadership, Coaching Staff, Organization, Shrink Reduction, QuickBooks, Problem Solving, Telephone Skills, Sales, Time Management, Data Entry, Retail, Inventory Management
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (B.B.A.), Hospitality and Management, 3.8
University of Phoenix 2010 — 2011
Associate's degree, Travel and Tourism, 4.0
Georgia Perimeter College 2005 — 2006
US Cellular October 2013 - Present
The Original HoneyBaked Ham 2012 - October 2013
Wolfies Frozen Custard August 2010 - April 2012
Mobys Coffee Company December 2004 - August 2010
Starbucks Coffee Company 1996 - 2004
Skills
Franchise Consulting, Retail Management, Entrepreneurial..., P&L Accountability, Training, Multi-Unit Experience, Investor Relations, Owners Representative, Strategic Partnerships, Community Engagement, Non-profit Environments, Internal & External..., Press Releases, Franchise Sales, Franchise Agreements, Coffee Shops, New Restaurant Openings, Marketing Strategy, Income Statement, Entrepreneurship, Sales, Marketing, Coaching, Multi-unit
Education
Glendale Community College 1992 — 1993
Associate of Arts Degree, Social Sciences, 3.2
Live Oak High School 1985 — 1988
Corporate Quarters, Inc. January 2004 - Present
Furnished Apartments & Realty Service January 2004 - Present
US Cellular September 1999 - December 2003
Skills
Hospitality, Account Management, Sales Management, Customer Satisfaction, Customer Service, Sales, Selling, Negotiation, Strategic Planning, Marketing, Event Planning, Team Building, Contract Negotiation, Sales Process, Sales Presentations, Budgets
Education
Dowling College 1994 — 1998
US Cellular 2015 - 2015
Panduit June 2012 - June 2014
Newark Electronics March 2006 - January 2011
Zebra Technologies July 2005 - February 2006
Plexus April 2003 - July 2005
NEC Display Solutions February 2001 - February 2003
Motorola 1994 - 2001
Skills
Product Management, Vendor Management, Cross-functional Team..., Product Development, Product Marketing, Business Strategy, Supply Chain Management, Management, Process Improvement, Competitive Analysis, Key Account Management, Strategic Planning, Contract Negotiation, International Business, Forecasting, Manufacturing, Account Management, Supply Chain, Sales Operations, Six Sigma, Purchasing, Lean Manufacturing, Continuous Improvement, Strategy, Pricing, Strategic Sourcing, Pricing Strategy, Supply Management
Education
Emory University - Goizueta Business School 1990 — 1992
MBA, Business
University of Wisconsin-Madison 1983 — 1987
BSIE, Industrial Engineering
Allscripts June 2012 - Present
GE Healthcare 2009 - June 2012
Qualcomm 2007 - 2009
US Cellular 2003 - 2007
Motorola 2000 - 2003
Sears Holdings Management Corporation 1993 - 2000
Skills
Intellectual Property, Telecommunications, Licensing, Contract Negotiation, IP, Privacy, Wireless, SLA, Mobile, Outsourcing, Cloud Computing, SaaS, Open Source, Technology Transactions, Business Transactions, Health Care Law, Distribution, Trademarks, Privacy Law, Corporate Law, Commercial Litigation, Litigation, Mobile Devices, Corporate Governance, Mergers & Acquisitions
Education
DePaul University College of Law 1981 — 1984
JD, Law Degree
University of Illinois at Urbana-Champaign 1975 — 1979
BA, Pre-Law
Cocktailz & Candy February 2012 - Present
Cox Communications April 2006 - Present
2011 Lady Bug Club May 2009 - October 2011
Cox Communications April 2007 - May 2009
US Cellular September 2002 - August 2005
Time Warner Cable July 2000 - September 2002
Education
DeVry University 1998 — 2000
Assos., Computer Information Systems
DeVry University
US
Messmer H.S; Messmer H SGeneral Diploma
US Cellular September 2015 - Present
Samsung Electronics via 20/20 Companies May 2014 - August 2015
MarketSource July 2012 - August 2013
MarketSource June 2010 - February 2012
Small World Wireless AT&T August 2007 - November 2008
CompUSA August 2006 - May 2007
Skills
Customer Relations, Customer Service, Retail, Problem Solving, Customer Satisfaction, Sales Management, Sales Support, Marketing Strategy, Team Leadership, Merchandising, Consumer Electronics, Product Marketing, Training, Sales Operations, Selling, Direct Sales, Sales Process, Customer Retention, Sales Presentations, Sales, Account Management, B2B, Cold Calling
Education
Middlesex Community College 2009 — 2011
Attended majority of classes toward a degree in Mechanical Engineering., Computer Science
Greater Lowell Technical School 2000 — 2004
Trade skill, Electronics
U.S. Cellular August 2011 - Present
U.S. Cellular September 2009 - August 2011
US Cellular January 2006 - September 2009
Claritas January 2004 - October 2005
Thoroughbred Daily News May 1998 - May 2001
Education
Grove City College 1993 — 1998
BA
Walgreens July 2013 - Present
US Cellular June 2007 - July 2013
A. Epstein & Sons 2005 - 2007
Site Design Group September 2001 - September 2005
Skills
Construction Management, Value Engineering, Furniture Specification, Vendor Management, Concept Development, RFP, Contract Negotiations, Space-planning, Construction Documents, AutoCAD, Design Specifications, Seating, Finishes, LEED
Education
Harrington College of Design 2001 — 2004
AA, Interior Design
Franciscan University of Steubenville 1990 — 1992
BA, Mental Health
United Airlines September 2014 - Present
IRI May 2012 - September 2014
Topco Associates LLC August 2011 - May 2012
DePaul University Department of Finance June 2009 - August 2011
DePaul University, Department of Finance August 2007 - June 2009
US Cellular June 2008 - September 2008
Cement Investment and Development Co. September 2004 - September 2006
Peyvand Consulting Co. August 2004 - August 2006
Pars Tousheh Holding Co. August 2001 - September 2004
Skills
Data Analysis, Business Analysis, Analysis, Business Strategy, Financial Analysis, Strategy, Analytics, SAS, Management, Microsoft Office, Microsoft Word, Statistics, Market Analysis, Business Intelligence, SPSS, Finance, Leadership, Strategic Planning, Quantitative Analytics, SAS,SPSS, and Business..., Access, Financial Modeling, PowerPoint, Competitive Analysis, Business Development, Excel, PowerPoint,..., Data Mining, Economics, Market Research, Return on Investment, Business Intelligence..., Sensitivity Analysis, Qualitative Research, Valuation, IRI, ROI, NPV, Cash..., WebFOCUS, Infoassist, Marketing Research, Segmentation, Customer Insight, Google Analytics, BigQuery, Microsoft SQL Server
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2007 — 2009
MBA, Dual concentration in Finance and Marketing Strategy and Planning
Azad Science and Research University 2004 — 2006
M.A, Management
University of Tehran 1998 — 2001
B.A, Economics
gogo September 2014 - Present
gogo September 2012 - August 2014
AT&T Mobility September 2011 - March 2012
T-Mobile August 2010 - May 2011
AirCell June 2009 - July 2010
U.S. Cellular 1994 - 2008
US Cellular 1994 - 2008
United States Cellular 1994 - 2008
Education
Governors State University 1982 — 1997
BA, B.O.G.
Northern Illinois University
Doheny Water Warehouse May 2009 - July 2009
LTD Commodities July 2007 - March 2009
Randstad Staffing July 2007 - December 2007
Roeschen Omnicare July 2007 - December 2007
Hatch Staffing Services March 2006 - October 2006
Spherion Staffing Services September 2005 - March 2006
Express Personnel Services July 2005 - August 2005
U.S Cellular February 2005 - May 2005
Washington Mutual May 2003 - September 2004
Kemper Insurance September 2000 - April 2003
Education
Gateway Technical College 2010 — 2012
Early Childhood Education
Waukegan High School
High School Diploma
College of Lake County
Business
Immaculate Conception School
US Cellular July 2015 - Present
MarketSource Inc. April 2015 - July 2015
Best Western International April 2014 - April 2015
Domino's Pizza September 2013 - April 2015
Hamilton CapTel March 2012 - April 2013
Gap Inc./Old Navy November 2011 - January 2012
Cracker Barrel January 2010 - July 2010
Tupperware Brands July 2008 - July 2009
McDonald's Corporation April 2006 - January 2009
JCPenny August 2004 - February 2005
Skills
Time Management, Customer Service, Sales, Retail, Microsoft Word, Selling, Data Entry, Microsoft Office, PowerPoint, Microsoft Excel, Healthcare, Outlook, Training, Leadership, Management, Customer Satisfaction, Social Networking, Social Media, Sales Management, Team Leadership, Team Building, Sales Process
Education
DeVry University 2008 — 2011
Associate's degree, Health Information/Medical Records Technology/Technician
Janesville Craig High School 2006 — 2007
High School Diploma
Janesville Parker High School 2004 — 2007
High School Diploma
Ledbetter Services, LLC September 2014 - Present
Randstad USA March 2014 - October 2014
Randstad USA September 2013 - March 2014
Randstad US, Professionals February 2013 - September 2013
U.S. Bank June 2012 - September 2012
US Cellular October 2011 - June 2012
KLAK Management June 2011 - October 2011
Chrysler November 1994 - May 2009
NEXTgen Computer Sales August 1999 - July 2003
Skills
Financial Analysis, Manufacturing, Sales Management, Customer Satisfaction, Customer Retention, Inventory Management, Retail, Sales Operations, Team Leadership, Customer Service, Sales, Profit, Contract Negotiation, Income Statement, Customer Experience, Microsoft Office, Leadership, Forecasting, Purchasing, Time Management, Management, Cross-functional Team..., Sales Process, Process Improvement, Team Building, Marketing, Teamwork, Training, Call Centers, Account Management, Banking, Invoicing, Operations Management, Quality Assurance, Microsoft Excel
Education
Jefferson College 2009 — 2011
Associate of Science, Business/Management
Fontbonne University 2006 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Comcast Cable September 2014 - Present
US Cellular November 2007 - May 2011
Skills
Sales, Customer Retention, Call Centers, Help Desk Support, Technical Support, Telephony, Telephone Skills, Leadership, Retail, Customer Experience, Events Coordination, Fundraising, Salesforce.com, Wireless, Customer Satisfaction, Customer Service, Account Management, Team Building, Management, Telecommunications
Education
Fisher College 2010 — 2013
Bachelor of Business Administration (BBA), Business
WesBanco October 2014 - Present
US Cellular October 2009 - March 2014
G & S Wireless (US Cellular) March 2007 - May 2009
Skills
CDMA, Telecommunications, 4G, Call Centers, Sales Process, Sales, Cold Calling, Wireless Networking, Customer Service, Retail, Microsoft Excel, Store Management, Sales Operations
Education
University of Phoenix 2013 — 2015
Bachelor's degree, Computer Systems Networking and Telecommunications
Fairmont State University 2003 — 2005
Bachelor of Business Administration (B.B.A.)
East Fairmont High School 1997 — 2001
High School
US Cellular March 2012 - February 2015
U.S. Cellular September 2010 - March 2012
Generac Power Systems July 2000 - July 2007
Generac Power Systems July 1998 - July 2000
Education
Gateway Technical College 2007 — 2008
EMT - Basic, Certification
UW Whitewater 1993 — 1998
N/A, Education
U. S. Cellular October 2013 - Present
US Cellular October 2007 - Present
US Cellular December 2006 - October 2007
US Cellular December 2004 - December 2006
US Cellular March 2001 - December 2004
Skills
College Recruiting, Talent Acquisition, Customer Retention, Hiring, Onboarding, Applicant Tracking..., Recruiting, Leadership Development, Talent Management, Interviews, Performance Management, Employee Relations, Succession Planning, Coaching, Team Building, Account Management, Employee Engagement, Sales, Human Resources, Leadership, Training, Employee Benefits, Call Centers, Building Relationships, Employee Training, Customer Satisfaction, Workforce Planning, Temporary Placement, New Hire Orientations
Education
East Carolina University 2002 — 2005
Communications, Public Relations
Intetics March 2012 - Present
Follett Software December 2006 - March 2011
Aon Hewitt March 2006 - August 2006
US Cellular September 2004 - March 2006
Epson May 2003 - August 2004
Skills
Sales Management, Microsoft Office, Sales Process, Social Media Marketing, Marketing Strategy, SQL, Data Analysis, HTML, Computer Hardware..., Library Automation, LAN/WAN, MARC, Facebook, Customer Satisfaction, Customer Retention, Customer Service, People Skills, Salesforce.com, K-12, Higher Education, Account Management, Client Services, Software Implementation, SaaS, Customer Relations, Training Skills, Learning Management, Access, PowerPoint, Word, WAN, Managerial Experience, Excel, Problem Solving, Wireless, Business Analysis, Team Building, Process Improvement, Analysis, Visio, Team Leadership, Social Media, Business Relationship..., Telecommunications, BPO, Troubleshooting, Servant Leadership, Sales, Management, Networking
Education
Keller Graduate School Of Management 2007 — 2009
Master of Business (MBA) - MBA, Management, Networking and Telecommunications
DeVry University 2001 — 2004
Bachelor of Science, Business Administration
US Cellular August 2007 - March 2011
Amazon.com March 2001 - September 2004
Amazon.com September 2000 - March 2001
Skills
Lead Generation, Management, Sales, Customer Service, Retail, Teamwork, Wireless, Software Installation, Technical Support, Mobile Devices, Product Marketing
Education
DeVry University 2011 — 2013
BS, Business Administration: Sales and Marketing
Mountain State University
B.S, Computer Information Systems
Emecole, Inc. March 2015 - Present
Mettler Toledo January 2010 - March 2015
CIVision, LLC May 2007 - January 2010
PWC - Diamond Management & Technology 2004 - 2007
Allstate Financial 2006 - 2006
US Cellular 2006 - 2006
Goldman Sachs 2005 - 2005
Motorola 2004 - 2005
Visa 2004 - 2004
TSYS 2004 - 2004
Skills
Management, Finance, Cross-functional Team..., Business Strategy, Process Improvement, Strategy, Business Process..., Change Management, Product Management, Program Management, Management Consulting, Product Development, Strategic Planning, Project Management, Business Analysis, Manufacturing, Start-ups, Continuous Improvement, Business Planning, Business Development, Mergers & Acquisitions, Forecasting, Competitive Analysis, Operations Management, Risk Management, Supply Chain Management, Analysis, Process Engineering, Six Sigma, Supply Chain, Vendor Management, ERP, Business Process, Outsourcing, Business Transformation, Business Intelligence, Leadership, Acquisition Integration, Executive Management, CRM, P&L Management, Integration, Analytics, Team Leadership, Consulting, New Business Development, IT Strategy, Marketing Strategy, Sales, Sales Management
Education
The University of Chicago Booth School of Business
MBA, Finance, Accounting & Strategy
Georgetown University
BSBA, Finance
Wheaton Central High School
Sampson Bladen Oil October 2013 - Present
Halifax Linen June 2011 - October 2013
UniFirst Corporation January 2009 - August 2011
US Cellular February 1999 - December 2008
Skills
Contract Negotiation, Customer Retention, Customer Satisfaction, B2B, Salesforce.com, Business Development, Sales, Cold Calling, Lead Generation, Customer Service, Direct Sales, Key Account Management, Marketing, Telecommunications, Retail, Temporary Staffing, Solution Selling, Sales Operations, Training, Sales Process, Management, Cross-functional Team..., Team Building, Leadership, Recruiting, Account Management, Budgets, Sales Presentations, Sales Management, Time Management, Selling, New Business Development, Qualifying Prospects, Sales Force Development, Outside Sales, Negotiation, Key Account Development, P&L Management, CRM, Market Planning, Forecasting, Pricing, Product Marketing, Hiring, Inventory Management, P&L, Quotas, Coaching, Merchandising, Team Leadership
Education
East Carolina University 1987 — 1992
Bachelor's degree
U.S. Cellular June 2014 - Present
U.S. Cellular February 2012 - Present
US Cellular October 2007 - January 2012
US Cellular January 2005 - October 2007
Hobby Lobby July 2004 - January 2005
Skills
SAP, CARES, Documentum, Microsoft Office, Flexible, Dedicated, Responsible, Analytical Skills, Leadership, Close Attention to..., Goal Oriented, Organized Self-Starter, Team-Oriented, Change Management, Project Management, MS Project, PowerPoint, Microsoft Excel, Visio, OneNote, Internal Communications, Strategic Planning, Inventory Management, Inventory Control, Policy Writing, Security Management, Cross Functional..., Timely Decision Making, Risk Management, Forecasting, Management, Strategy, Retail, Team-oriented, Analysis
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2012
Masters, Business Administration
University of Northern Iowa 1999 — 2004
BA, Social Work
WS Packaging Group 2010 - Present
US Cellular 2009 - September 2010
Harris Corporation, Broadcast Communications Division 2008 - 2009
RR Donnelley 2004 - 2007
Moore Wallace 2003 - 2004
Wallace 1995 - 2003
Wallace 1991 - 1995
Skills
Supply Chain Management, Cross-functional Team..., Six Sigma, Purchasing, Strategic Sourcing, Leadership, Negotiation, Strategy, Procurement, Lean Manufacturing, Sourcing, Management, Manufacturing, Logistics, Supply Chain
Education
Northern Illinois University 1992 — 1995
MBA, Business
University of Wisconsin-Madison 1988 — 1989
Certificate, Purchasing
Elmhurst College 1984 — 1988
BS, Business
Dupage Medical Group April 2014 - Present
US Cellular November 2013 - April 2014
State Farm August 2012 - October 2013
BriTek Consulting March 2012 - August 2012
Motorola Solutions October 2011 - December 2011
Dupage Medical Group March 2011 - August 2011
Red Box September 2008 - May 2010
CheckFree now know as Fiserv March 2006 - August 2008
Apria Healthcare March 2003 - March 2006
Apria Healthcare October 2001 - March 2003
Skills
Call Center, Access, Customer Service, SharePoint, Microsoft Office, Avaya, Cisco Call Manager, Workforce Planning, Project Coordination, Data Analysis, Call Centers, Networking, Management, Strategic Planning, Leadership, Integration, Cisco CVP, icm scripting, Telecommunications, Customer Satisfaction, Analysis, Vendor Management, Visio, Cisco Technologies, Team Building
Education
DeVry 1998 — 2001
B.S., Computer Information Systems
Elmhurst College 1987 — 1991
B.A., Political Science and History
U.S. Cellular November 2012 - Present
U.S. Cellular June 2012 - November 2012
US Cellular January 2009 - June 2012
Jubilee Promotional Company February 2006 - August 2008
St. Louis Steamers December 2004 - December 2005
Skills
Sales, Event Planning, Coaching, Team Building, Passion for Helping..., Customer Service, Cross-functional Team..., Public Relations, Leadership, Strategic Planning, Time Management, Sales Management, Sales Process, Sales Operations, Management, Selling, Telecommunications, Customer Experience, Store Management, Leadership Development, Cold Calling, Training, Team Leadership, Recruiting, Customer Retention, Customer Satisfaction, Negotiation, Retail, Business Planning, Inventory Management, Account Management, Direct Sales, B2B, Merchandising
Education
Gardner-Webb University 2015 — 2017
Master of Business Administration (M.B.A.)
Rockhurst University 2013 — 2015
Continuing Education, National Seminars Training
McKendree University 2000 — 2004
Bachelor of Business Administration (BBA), Marketing/Management, 3.75
Collinsville High School 1996 — 2000
Diploma, General Studies
Horizon Pharma plc December 2014 - Present
Real Estate January 2012 - Present
ADP December 2012 - December 2014
Roofmax August 2011 - March 2012
JPMorgan Chase May 2010 - October 2011
US Cellular March 2005 - March 2010
Skills
Real Estate, Referrals, Customer Retention, Sales Operations, Investment Properties, Account Management, Outside Sales, Cold Calling, Sales Management, Territory Growth, Management, Entrepreneurship, Payroll, Training, Small Business, Human Resources, Finance, Networking, Insurance, Leadership, Employee Benefits, Salesforce.com, Sales Presentations, Consulting, Banking, Strategic Planning, Business Development, Recruiting, Accounting, Lead Generation, Business Networking
Education
East Carolina University
Bachelors, Business Administration
Goodrich High School
Indiana Bible College
Associates, Music/Theology
US Cellular 2000 - 2010
U.S. Cellular 2000 - 2010
Skills
Cellular, Vendor Management, Wireless, Project Planning, Construction Management, Scheduling, Budgeting, Negotiation, Site Development, Construction, Project Management, Budgets, Telecommunications, CDMA, Management, Cellular Communications, RF, LTE
Education
Fort Hays State University
Kings Athletic Club Inc August 2010 - Present
Trinity Christian School June 2011 - Present
ComDoc March 2013 - April 2014
Raese for Senate August 2012 - November 2012
US Cellular July 2009 - August 2012
US Cellular May 2002 - July 2009
US Cellular November 2001 - May 2002
US Cellular May 2001 - November 2001
Skills
Wireless, Sales Management, B2B, Cross-functional Team..., Direct Sales, Selling, Telecommunications, Sales Operations, Account Management, Strategic Planning, Strategy, Team Building, Marketing Strategy, CRM, Business Development, Sales, Leadership, Marketing, Management, Customer Service, Training, Process Improvement, Mobile Devices, Customer Retention, Retail, Team Leadership, Coaching, Forecasting, Recruiting, Business Planning, Sales Process, New Business Development, Product Development, Negotiation, Contract Negotiation, Human Resources, Customer Satisfaction, Solution Selling, Cold Calling, Budgets, Strategic Partnerships, Operations Management, P&L, Executive Management, Pricing, Product Marketing, Competitive Analysis, P&L Management, Leadership Development, Start-ups
Education
University of Phoenix 2010 — 2014
MM, Masters of Managment
Fairmont State University 2001 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
Advanced Mobile Integration July 2013 - Present
The 4M/The MMMM/Morgan's Many Mini Materials July 2001 - Present
US Cellular via TEKsystems February 2013 - June 2013
TEKSystems June 2011 - December 2012
US Cellular June 2011 - December 2012
TEKsystems June 2008 - June 2011
AT&T June 2008 - June 2011
Cognizant April 2007 - June 2008
AT&T April 2007 - June 2008
Cingular the New AT&T January 2007 - March 2007
Skills
PMP, PMI, Program Management, Project Management, Project Portfolio..., Six Sigma, Scrum, Software Project..., Green Belt, Project Management..., Vendor Management, Telecommunications..., MBA, Unix Operating Systems, Billing Systems, Microsoft Office, Visio, MS Project, Primavera P6, TeamPlay, Process Improvement, Quality Management, Telecommunications, PMO, PMO Development, Wireless, Change Management, System Deployment, Cross Functional Team..., BMC Remedy, Resource Management, PMBOK, SDLC, LTE, 4G, GSM, Certified Scrum Master..., Integration, IP, Mobile Devices, UMTS, Requirements Gathering, Software Development, Cross-functional Team..., Troubleshooting, Microsoft Project, Project Planning, ITIL, IT Service Management, Unix
Education
Keller Graduate School, Masters Telecommunications
Masters, Telecommunications
Keller Graduate School, Masters Project Management
Masters, Project Management
Keller Graduate School of Management of DeVry University 1993 — 1997
MBA
Georgia Institute of Technology 1991 — 1995
Certificate, UNIX System Administration
Gardner-Webb University 1978 — 1985
BS, Business Administration/MIS
Cleveland Technical College 1975 — 1985
AS, Business Administration
Cleveland Technical College
AS, Accounting
Harper College
Certificate, Web Maintenance and Design
Harper College
Certificate, Web Animation
McHenry County College 2009 — 2009
Welding Bootcamp
Acciona Energy August 2008 - Present
US Cellular 1998 - 2008
Oxford Health Plans (formerly Compass Healthcare Plans) 1996 - 1998
Virgil Associates 1986 - 1996
Skills
Financial Analysis, Accounting, Budgets, Finance, Business Planning, Financial Reporting, Financial Modeling, Forecasting, Sarbanes-Oxley Act, Internal Controls, Process Improvement, Financial Accounting, Due Diligence, Accounts Payable, Analysis, Corporate Finance
Education
Northern Illinois University 1982 — 1984
BS, Accounting
Elgin Community College 1978 — 1982
AS, General
Xerox June 2006 - Present
US Cellular February 2005 - June 2006
Education
East Carolina University - College of Business 2002 — 2006
BSBA - Business Adminisration, Marketing
Citi August 2012 - Present
GP Strategies Corporation December 2011 - July 2013
CitiFinancial December 2010 - May 2011
Headsprout August 2009 - December 2009
GE Money 2006 - 2006
US Cellular 2004 - 2006
Comcast 2002 - 2004
Comcast 2002 - 2004
AT&T Broadband 2000 - 2002
Citibank 1997 - 2000
Skills
Bilingual-Spanish, Marketing Communications, Instructional Design, Instructor-led Training, Web-based Training..., Human Performance..., Management Consulting, E-Learning, Performance Improvement, Technology, ADDIE, Technical Writing, Adult Education, Needs Analysis, Learning Management..., Blended Learning, Captivate, Learning Management, Management, Organizational..., Camtasia, Technical Training, Coaching, Staff Development, Distance Learning, Leadership Development, Knowledge Management, Performance Management, Hands-on Training, Curriculum Design, Training Delivery, Call Centers, Leadership, Curriculum Development, Presenter, Organizational..., Multimedia, Content Development, Instructional Technology, Training Facilitation, SnagIt, Customer Experience, Virtual Teams, Organizational Learning, Technology Needs..., Workshop Facilitation, Customer Satisfaction, Lectora, Employee Training, Training
Education
University of Oklahoma 2010 — 2011
Masters of Art, Administrative Leadership
Florida State University 2008 — 2009
Masters of Science, Performance Improvement/Human Resource Development
Florida State University 2006 — 2008
Bachelors of Science, Social Science
Florida Community College at Jacksonville 1990 — 1992
Associate of Arts, Associate of Arts
US Cellular November 2014 - Present
Education
East Carolina University 1999 — 2004
Bachelor of Applied Science (BASc), Hospitality Administration/Management
US Cellular National Network Operation Center EngineerU.S. CellularApril 2006 - Present
U.S. Cellular April 2006 - Present
Skills
Wireless Networking, Wireless, Networking, LTE, EVDO, CDMA, WiMAX, Telecommunications, Cellular Communications, 3G, Troubleshooting, 4G, CDMA2000, Microwave, RF
Education
DeVry University-California 1998 — 2001
Associate's degree, Industrial Electronics Technology/Technician
Joseph S. Massie Unit May 2014 - Present
US Cellular September 2012 - June 2014
Pizza Hut May 2007 - September 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Frostburg State University 2010 — 2014
Bachelor's degree, Psychology
Packaging Corporation of America September 2014 - Present
U.S. Cellular September 2013 - September 2014
US Cellular February 2010 - September 2013
Make-A-Wish Foundation of Illinois November 2006 - August 2012
Newark Electronics April 2007 - February 2010
CDW May 2003 - April 2007
CDW January 2000 - May 2003
CDW January 1998 - May 2000
CDW November 1993 - January 1998
Skills
Budgets, Contract Negotiation, Workforce Management, Talent Management, Executive Reporting, Forecasting, Process Improvement, Call Center, Cross-functional Team..., Strategic Planning, Financial Analysis, Account Management, Leadership, Vendor Management, Change Management, Financial Reporting, Customer Retention, Call Centers, Telecommunications, Customer Experience, Customer Service, Customer Satisfaction, Accounting, Performance Management, Team Leadership, Analysis, Management, Finance, Risk Management, Business Analysis, Microsoft Excel, Accounts Receivable, P, Retail, PeopleSoft, Accounts Payable, Outsourcing, Mergers, Negotiation, Strategic Financial..., Income Statement, Recruiting, Sales Operations, Sales, Strategy, Project Planning, Time Management, Marketing, Executive Management, Sales Management
Education
Dominican University 1993 — 1995
MBA, Finance
Dominican University 1991 — 1993
BA, Corporate Communication
Loyola University Chicago 1990 — 1991
N/A, Core classes
Maine East High School 1986 — 1990
High School, General Education Courses
Avant Credit October 2014 - Present
Comcast September 2011 - May 2014
Allstate May 2009 - July 2010
US Cellular July 2006 - December 2008
Skills
Microsoft Office, Customer Service, Microsoft Excel, Sales, Microsoft Word, PowerPoint, Social Media, Training, Team Leadership, Teamwork
Education
DeVry University 2015 — 2018
Bachelor of Business Administration (BBA), Marketing
Allay Home Care November 2013 - Present
Small Talk Business Consultants August 2012 - Present
Angmar Medical Holdings, Inc. November 2011 - June 2012
BAYADA Home Health Care April 2011 - November 2011
Heartland Home Healthcare & Hospice April 2010 - April 2011
Interim HealthCare January 2007 - April 2010
All Valley Home Care August 2004 - December 2006
Pitney Bowes October 2002 - August 2004
US Cellular August 1999 - February 2002
Skills
Sales Management, Salesforce.com, Marketing Strategy, Market Planning, Direct Marketing, Microsoft Office, Team Leadership, Mass Mailings, Start-ups, Start-up Consulting, Customer Service, Instructor-led Training, Troubleshooting, Strategic Planning, Business Strategy, Business Analysis, Business Development, Sales Rep Training, Customer Service..., Home Health Agencies, Home Care, Training, Elder Care, Healthcare, Hospitals, Medicare, Long-term Care, Marketing, Healthcare Management, Recruiting, Coaching, Sales Operations, Managed Care, Management, Strategy, Sales, Selling, Leadership
Education
Eastern Oregon University 1998 — 2006
Masters, Business Administration
Eastern Oregon University 1998 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
Eastern Oregon University 1998 — 2003
Bachelor of Science, Business Administration, double; Marketing; and Leadership, Organizational and Behavioral Skills
Columbia High School 1996 — 1998
of Achievement, Leadership
US Cellular January 2014 - Present
US Cellular May 2009 - January 2014
U.S. Cellular September 2007 - May 2009
AT&T April 2007 - September 2007
Verizon Wireless September 2005 - May 2007
Nextel December 1997 - September 2005
Skills
Customer Experience, Strategic Planning, CRM, Sales Management, Customer Retention, Team Building, Marketing Strategy, Leadership, Sales Operations, Sales, B2B, Retail, Building Relationships, Sales Process, Wireless, Training, Contract Negotiation, Microsoft Exchange, Lead Generation, Selling, Cross-functional Team..., 4G, Customer Satisfaction, Business Development, Mobile Applications, Business Planning, Work Orders, Cellular Communications, Direct Sales, Transportation, Core Java, Account Management, Mobile Data, Team Management, Telecommunications, Mobile Devices, Team Leadership, Recruiting, Strategic Partnerships, Manufacturing, Channel, New Business Development, Professional Services, Time Management, VoIP, Customer Service, Sales Presentations, Negotiation, Call Center, Cold Calling
Education
Eastern Florida State College 1986 — 1990
AS, General Education
Eastern Florida State College 1986 — 1990
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
US Cellular January 2014 - October 2014
West Liberty Foods March 2012 - October 2012
West Liberty Foods March 2000 - March 2012
Iowa Army National Guard March 1999 - March 2005
Skills
Customer Service, Management, Sales, Telecommunications, Wireless
Education
University of Iowa 2014 — 2016
Bachelor of Fine Arts (B.F.A.), Three Dimensional Design
Eastern Iowa Community College District
Associate of Arts (A.A.)
Dollar Tree Stores August 2013 - Present
US Cellular November 2005 - January 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Bilingual(Spanish), Windows, Teaching, English, Outlook, Customer Service
Education
Guilford Technical Community College 2015 — 2017
CNC Machinist
US Cellular January 2015 - Present
U.S. Cellular July 2014 - December 2014
Universal AdCom April 2014 - June 2014
Driven Church March 2009 - March 2014
Skills
Organization Skills, Cold Calling, Sales, Retail Sales, Public Speaking, Interpersonal..., Leadership Development, Budgeting, Needs Assessment, Overcome Objections, Microsoft Office, Mac OS, Apple Pages, Team Leadership, Customer Satisfaction, Customer Retention, Team Building, Sales Process, Management
Education
Global University 2008 — 2011
Associate's degree, Bible/Biblical Studies
Illinois State University 2006 — 2007
Samsung Network Services America February 2014 - July 2015
DebMed January 2012 - February 2014
MetroPCS December 2010 - December 2011
US Cellular March 2004 - November 2010
Cricket Communications January 2001 - March 2004
Sprint, PCS October 1998 - January 2001
LCC International, Inc. July 1996 - October 1998
Eastman Kodak July 1992 - July 1997
US Navy June 1983 - July 1992
Skills
CDMA, Wireless, Cellular Communications, GSM, Wireless Networking, RF Engineering, UMTS, Computer Network..., Antennas, Telecommunications, LTE, CDMA2000, MPLS, Testing, Optimization, Project Planning, Troubleshooting, EVDO, RF, VoIP, Mobile Devices, 4G, Switches, Network Engineering, Integration
Education
Keller Graduate School of Management of DeVry University
Master, Business Administration
DeVry University
Bachelor of Science, Business Administration
Excelsior College
Associate, Science
Clareity Security June 2015 - Present
Edison Learning August 2013 - June 2015
US Cellular June 2011 - August 2013
CoreLogic November 2009 - June 2011
Skills
Computer Security, Cloud Computing, Linux, Network Security, Security, Mobile Devices, Microsoft Office, Information Security, Customer Service, Computer Hardware, Networking, Troubleshooting, Windows 7, Wireless Networking, Technical Support, Team Building
Education
DeVry University 2012 — 2015
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.75
Roane State Community College 1998 — 2000
no degree, Business Administration and Management, General
US Cellular September 2007 - Present
Amica Wireless 1998 - 2002
Education
Franklin Pierce University 2007 — 2010
US CELLULAR May 2012 - Present
Jupiter Images December 2003 - May 2009
Jupiterimages December 2003 - May 2009
there is no name 1901 - 2008
Skills
SQL, Database Administration, SQL Server, Linux, Oracle SQL, Oracle RAC, AIX, Oracle, Microsoft SQL Server, Software Project..., Operating Systems, HP-UX, PL/SQL, Solaris, Perl, Unix, RMAN, Databases, ITIL, Unix Shell Scripting, Requirements Analysis, Database Design, VMware, Software Development, Windows Server, Enterprise Architecture, SQL Tuning, Performance Tuning, Database Admin, PeopleSoft, Disaster Recovery, Data Warehousing, Shell Scripting, Business Intelligence, Troubleshooting, Red Hat Linux, System Administration, MySQL, Oracle Enterprise..., Oracle Applications, Data Modeling, Data Migration, High Availability, Oracle E-Business Suite, Apache, ETL, Weblogic, Oracle HR, Replication, DB2
Education
Gujarat University 1989 — 1990
M.Phil, Economics
Gujarat University 1986 — 1989
MA, Economics
St. Xavier's College 1986 — 1989
B.A, Economics
Comcast Business June 2014 - Present
Bank of America June 2010 - Present
US Cellular September 2009 - June 2010
Bank of America August 2008 - May 2009
Bank of America February 2007 - August 2008
Skills
Leadership, Credit, Time Management, Customer Service
Education
DeVry University 2009 — 2014
Bachelor, Accounting
North Park University 2005 — 2006
Bachlor, Accounting
Proviso West High School 2001 — 2005
High School Diploma, General Studies
Edward Jones July 2014 - Present
US Cellular October 1997 - May 2014
Piney Bowes May 1994 - October 1997
Salem-Teikyo University August 1993 - April 1994
Glenville State College August 1990 - June 1993
Skills
Quotas, Cold Calling, Customer Retention, Cellular Communications, Direct Sales, Wireless, Sales Operations, Customer Satisfaction, Sales Process, Sales Management, Account Management, B2B, Sales, Telecommunications, Customer Service, Forecasting, New Business Development, Leadership, Contract Negotiation, 4G, Marketing, Retail, Marketing Strategy, Team Leadership, Selling, Sales Presentations, Team Building, Recruiting, Time Management, Solution Selling, Customer Experience, Mobile Devices, Wireless Broadband, Strategic Partnerships, Call Centers, M2M, Enterprise Software, Mobile Communications, Mobile Technology, VoIP, Product Marketing, Managed Services, Unified Communications, CRM, Networking, Lead Generation, Building Relationships, T1, Qualifying Prospects
Education
Glenville State College 1986 — 1990
BA, Sports Management
Glenville State College 1986 — 1990
Bachelor of Arts (BA), Sports Management
Arthur J. Gallagher & Co. April 2012 - Present
Baxter Healthcare Corporation August 2007 - April 2012
RR Donnelley April 2006 - August 2007
US Cellular December 2004 - March 2006
Quebecor World November 2001 - December 2004
Quebecor World September 1997 - November 2001
Skills
Data Warehousing, Databases, Project Management, Data Integration, Master Data Management, Dimensional Modeling, Relational Databases, Data Marts, Business Intelligence, Data Modeling, ETL, Database Design, Business Objects, SDLC, SharePoint, Cognos, Oracle, Integration, Data Governance, Microsoft SQL Server, OLAP, Solution Architecture, Agile Methodologies, Analytics, Business Intelligence..., Data Warehouse..., Data Management, Performance Tuning, Enterprise Software, SSIS, Dashboard, Informatica, DB2, Enterprise Architecture, Datastage, Data Quality, DataStage, Team Management
Education
Baxter 2008 — 2009
Six Sigma Green Belt
DePaul University - Charles H. Kellstadt Graduate School of Business 2001 — 2005
MBA / MIS, Business / Information Systems
Kiev International University of Civil Aviation 1980 — 1987
MSME, Airborne Vehicles and Aircraft Engines Maintenance, Computer Science
Project Management Institute
Certified Project Manager Professional
Butch Blum April 2014 - Present
BrandEvolve July 2007 - October 2014
PINK by Victoria's Secret May 2012 - August 2013
Gap Inc./Banana Republic November 2011 - May 2012
National Planning Corporation (NPC) June 2010 - May 2012
Burgopak May 2008 - November 2008
US Cellular April 2007 - November 2007
Frame of Style January 2006 - January 2007
American Express Financial Advisors March 2004 - July 2005
Skills
Knowledge of Visual..., Space Planning, Hand Rendering and..., Computer Rendering, Adobe Photoshop CS5, Adobe Illustrator CS5, Adobe Professional, Analyze and Forecast..., Project Management, Apparel, Photoshop, Marketing Strategy, Illustrator, Mentoring, Space planning, Packaging, Retail, Management, Merchandising, Fashion, Leadership, Visual Merchandising, Customer Service, Marketing, Social Media
Education
Fashion Institute of Design & Merchandising 2010 — 2011
Professional Designation, Visual Communications
University of Maryland - Robert H. Smith School of Business 1999 — 2003
Bachelor of Science (BS), Marketing
Zurich North America November 2012 - Present
Paychex, Inc. March 2011 - November 2012
Paychex, Inc. July 2006 - March 2011
US Cellular September 2005 - July 2006
Copresco April 1995 - September 2005
Skills
Garnishments, Multi-State Sales Tax, Benefits Administration, HRIS, Employee Benefits, Payroll Taxes, Payroll, Employee Relations, Human Resources, PEO, Time & Attendance, Onboarding, Training, ADP Payroll, Core Payroll, Customer Retention, Tax Returns, Applicant Tracking..., Leadership, Deferred Compensation, Management, Time Management, Customer Service, Workers Compensation, Performance Management, Employee Training, Customer Satisfaction, Cold Calling, Process Improvement
Education
DeVry University 1998 — 2002
Bachelor's degree, Telecommunications Management, 3.5
University of Illinois at Chicago 1988 — 1990
Liberal Arts/Economics
US Cellular February 2005 - Present
U.S. Cellular 2005 - Present
Dr. Notes January 2004 - December 2004
First Realty Management Corp. December 2001 - October 2003
IBC Life Sciences 2000 - 2001
Education
Elon University 1994 — 1998
BA, Human Services
Nissan North America August 2012 - Present
Nissan North America March 2009 - August 2012
Nissan North America March 2006 - March 2009
US Cellular 2004 - 2006
Legal Video Solutions 2002 - 2004
US Cellular 2001 - 2002
Arthur Andersen 1999 - 2001
Worldspan 1997 - 1999
Riverwood International 1993 - 1997
Skills
Pricing Strategy, Product Management, Product Development, Business Planning, Financial Planning, Financial Analysis, Competitive Analysis, Cross-functional Team..., Analytics, Strategic Financial..., Market Analysis, Business Strategy, Forecasting, Customer Satisfaction, Customer Retention, Strategy, Team Leadership, Operations Management, Automotive, Product Planning, Pricing, Product Marketing, Analysis
Education
Georgia State University
BBA
U.S. Cellular July 2014 - Present
U.S. Cellular June 2012 - July 2014
U.S. Cellular November 2005 - June 2012
U.S. Cellular January 2004 - November 2005
US Cellular April 2000 - January 2004
US Cellular April 1999 - April 2000
US Cellular May 1998 - March 1999
US Cellular March 1997 - April 1998
US Cellular July 1995 - December 1995
US Cellular November 1994 - June 1995
Skills
Data Warehousing, Team Building, Business Intelligence, Cellular Communications, Wireless, Wireless Networking, Mobile Devices, Telecommunications, Access, SQL, Analytics, Team Leadership, Cross-functional Team..., Data Analysis, Strategy, Process Improvement, Business Objects, Analysis, Management, Requirements Gathering, Finance, Leadership, Customer Retention, CRM, Forecasting, Vendor Management, Integration, Budgets, Program Management, Training, Business Process..., Business Analysis, Team Management, SDLC, Product Management, Customer Experience, Call Centers, Networking, SQL Tuning, Cognos, Project Management, Solution Architecture, Enterprise Software, Visio, Software Project..., Requirements Analysis, IT Management, IT Strategy, Databases, Troubleshooting
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1998 — 2001
MBA
University of Michigan 1988 — 1992
Bachlor of Arts
NICE Systems November 2013 - Present
NICE Systems June 2012 - November 2013
NICE Systems December 2006 - June 2012
Bekins Van Lines October 2005 - January 2007
US Cellular 2002 - 2004
Cingular Wireless 1994 - 2000
Skills
Telecommunications, Enterprise Software, SaaS, Management, Vendor Management, Call Centers, Cloud Computing, CRM, Integration, Professional Services, Contact Centers, Customer Service, Quality Management, Management Consulting, Quality Assurance, Leadership, Call Center, Outsourcing, Team Leadership, Customer Experience, Customer Satisfaction, Project Management, Wireless, CTI, Process Improvement, IVR, Cross-functional Team..., Business Process...
Education
Eastern Illinois University 1988 — 2001
BA, Liberal Arts
PPD March 2015 - Present
PPD March 2011 - Present
PPD Inc March 2007 - March 2011
AAIPharma 2005 - 2007
AAIPharma 2003 - 2005
AAIPharma 2001 - 2003
Corning Incorporated January 2001 - October 2001
US Cellular May 1998 - December 2000
Skills
Validation, Pharmaceutical Industry, FDA, 21 CFR Part 11, GMP, Sop, Quality Assurance, Data Management, LIMS, Process Improvement, CRO, Clinical Trials, Change Control, Cross-functional Team..., CAPA, V&V, Quality Control, Software Documentation, Root Cause Analysis, Testing, Computer System..., GLP, GxP, GCP, Manufacturing, Technology Transfer, Biotechnology, Quality System, SOP
Education
University of North Carolina at Wilmington 2006 — 2008
Masters, Business Administration
East Carolina University 1992 — 1999
Bachelor of Science (BS), Industrial Technology
E.A. Laney High School 1988 — 1992
Diploma
Frontier Communications January 2011 - Present
Frontier 2010 - 2013
TDS Metrocom March 2005 - February 2011
US Cellular 2000 - March 2005
Ameritech Cellular 1993 - 1998
Sherwin Williams 1992 - 1994
Skills
Direct Sales, Sales Management, Managed Services, Telecommunications, Solution Selling, Management, B2B, Channel, New Business Development, Account Management, Product Management, Sales Operations, Leadership, Sales Process, Cold Calling, Sales, Business Development, Salesforce.com, Product Marketing, Strategic Partnerships, Selling, Lead Generation, Marketing Management, Marketing Strategy, VoIP, Wireless, Channel Partners, Cloud Computing, Unified Communications, Call Centers, Telephony, Customer Retention, Team Leadership, MPLS, IP
Education
Eastern Illinois University 1990 — 1992
B.A., Economics
Eastern Illinois University 1990 — 1992
Bachelor's degree, Economics
American Medical Association June 2014 - Present
U.S. Cellular January 2014 - June 2014
US Cellular April 2008 - January 2014
U.S. Cellular December 2005 - April 2008
Creative Automation July 2002 - November 2005
R.R. Donnelley & Sons March 1999 - July 2002
Motorola September 1997 - March 1999
Motorola August 1993 - August 1995
Alcatel July 1991 - July 1993
Skills
Cross-functional Team..., Leadership, Leadership Development, IT Service Management, IT Management, IT Operations, IT Infrastructure..., IT Strategy, Business Process..., IT Recruitment, People Management, Management, Business Intelligence, Data Warehousing, Enterprise Architecture, Disaster Recovery, Problem Management, Incident Management, High Availability, Data Center, Software Development, Enterprise Software..., Solution Architecture, Databases, Requirements Analysis, Oracle, Microsoft SQL Server, Integration, Data Integration, SDLC, Performance Tuning, Operating Systems, Servers, Data Migration, Unix, Data Guard, Database Design, Database Administration, Software Licensing..., Data Modeling, Oracle Exadata, HP-UX, IBM-AIX, SuSE &..., Oracle RAC, Shell Scripting, Linux, ETL, SQL Tuning, Oracle RAC, Data Guard,..., Oracle Enterprise..., Unix Shell Scripting
Education
University of Illinois at Chicago 1995 — 1997
Master, Computer Science
East China Normal University 1987 — 1991
BS, Computer Science
Xiang Ming High School
U.S. Cellular May 2009 - Present
U.S. Cellular 2004 - Present
US Cellular September 2007 - March 2009
Skills
Cost Accounting, Inventory Management, Financial Reporting, Retail, Auditing, Team Building, Management, Finance, Customer Satisfaction, Training, Project Management, Process Improvement, Business Process, Cross-functional Team..., Sales Operations, Business Process..., Forecasting, Business Analysis, Leadership
Education
DeVry University 2003 — 2006
Bachelor of Science, Business Administration/Information Systems
Gustavus Adolphus College
AT&T June 2014 - Present
AT&T October 2003 - May 2014
Specialized Technologies February 2003 - September 2003
US Cellular 1999 - 2002
Skills
Wireless, Mobile Devices, LTE, Cellular Communications, CDMA, RF, Mobile Communications, GSM, UMTS, 4G, Telecommunications, 3G, Troubleshooting, Wireless Networking, Testing, WiFi, Agilent, 3GPP, HP, Soldering, VoIP, IP, EVDO, Microwave, WiMAX, Anite, Spirent, 10776, USIM, AVL, RF Engineering, HSPA, GPRS, Ethernet, Mobile Technology, Networking
Education
DeVry University 2013 — 2016
Bachelor's Degree, Computer Information Systems - Information Systems Security
International Association of Privacy Professionals 2014 — 2015
Certified Information Privacy Professional, Privacy, Certification
Culin Karate Black Belt Center
Taekwondo
US Cellular H R DirectorU.S. Cellular2003 - Present
Skills
Talent Acquisition, College Recruiting, Talent Management, Cold Calling, Training, Coaching, Human Resources, Performance Management, Onboarding, Employee Engagement, Applicant Tracking..., Leadership, Workforce Planning, Succession Planning, Customer Retention, Employee Relations, Vendor Management, Recruiting, Sales, HRIS, Leadership Development, Organizational..., Team Building, Interviews, Employee Benefits, Deferred Compensation, Hiring, New Hire Orientations, Employee Training, Taleo, Benefits Administration, Organizational..., Employer Branding, Internet Recruiting, FMLA
Education
University of Minnesota-Twin Cities 1970 — 1973
Georgia State University
Master's degree in Business, Human Resources and Organizational Behavior
Goodman Networks - Network Knowledge Delivered 2010 - 2011
Integrated Project Management October 2008 - March 2009
Clearlinx September 2007 - August 2008
US Cellular 2001 - 2007
Lucent Technologies 1998 - 1999
Education
Georgia Institute of Technology 1990 — 1996
U.S. Cellular October 2013 - Present
U.S. Cellular March 2011 - Present
US Cellular March 2008 - March 2011
Siemens July 2007 - March 2008
Hewitt Associates March 2004 - July 2007
Takeda Pharmaceuticals December 2001 - March 2004
Boise Office Solutions June 1999 - December 2001
INX International Ink Co. February 1997 - June 1999
Skills
Process Improvement, Cross-functional Team..., Project Management, Business Analysis, Vendor Management, Business Process..., Competitive Analysis, Program Management, Strategy, Change Management, Leadership, Product Management, Team Leadership, SDLC, Forecasting, Team Building
Education
Elmhurst College 1992 — 1996
Bachelor of Applied Science (BASc), Accounting
Looking for a new career challenge August 2015 - Present
Overture Promotions January 2013 - August 2015
US Cellular October 2007 - January 2013
US Cellular June 2005 - September 2007
First Health Group Corp June 2001 - June 2005
First Health October 1998 - May 2001
ComEd March 1996 - September 1998
Teng & Associates 1992 - March 1996
Skills
Advanced Excel skills,..., Account Reconciliation, Forecasting, General Ledger, Accounting, Internal Controls, Variance Analysis, Financial Modeling, Process Improvement, Analysis, Financial Statements, Accruals, Invoicing, Cross-functional Team..., Journal Entries, Bank Reconciliation, Software Documentation, Management, Financial Audits, Sarbanes-Oxley Act, GAAP, Financial Analysis, Revenue Recognition, Finance, SAP, Financial Reporting, Auditing, Budgets, Microsoft Excel, Accounts Payable, Financial Accounting
Education
Keller Graduate School 2006 — 2008
Masters of Business Administration, Finance
DeVry University 1996 — 1998
Bachelor of Science, Accounting
US Cellular August 1994 - Present
Education
Keller Graduate School of Management of DeVry University 1996 — 2000
MBA, Information Systems
Florida State University 1983 — 1987
B.S.
Hampton inn November 2006 - July 2015
US Cellular May 2003 - June 2006
Body Shop January 2000 - April 2004
Skills
Customer Service, Sales, Event Planning, Team Building, Sales Management, Customer Satisfaction, Marketing, Coaching, Hospitality, Event Management, Public Speaking, Retail, Social Media, Inventory Management, Strategic Planning, Budgets, Account Management, Training, Microsoft Word, Fundraising, Sales Operations, OnQ, Management, Social Media Marketing, Trade Shows, Hotels, Youth Development, B2B, Selling, Mock Interviews, Hospitality Management, Hospitality Industry, Leadership, Awesomeness, Positive Youth..., On-camera Interviews
Education
Florida Institute of Technology 1996 — 2000
Psychology
US Cellular
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, Accounts Payable
Education
Eastern Illinois University 2003 — 2004
M.B.A, Concentration in Accounting
Eastern Illinois University 1999 — 2003
Bachelors of Science, Accounting
US Cellular December 2005 - Present
US Cellular April 2003 - December 2005
Sprint PCS July 2000 - April 2002
Skills
Strategic Planning, Budgeting, Change, Leadership Development, Telecommunications, Organizational..., Team Building, Management, Budgets, Wireless, Cellular Communications, Coaching, Contract Negotiation, Change Management, 4G, Cross-functional Team..., Leadership, Vendor Management, Strategy, Program Management, Nonprofits, Business Development, Switches, Team Leadership, Process Improvement, Computer Network..., Public Speaking, Project Management
Education
Fielding Graduate University 2008 — 2013
Ph.D., Human and Organization Development
Fielding Graduate University 2008 — 2011
M.A., Human and Organizational Systems
University of California, Los Angeles 1985 — 1989
B.A., English Literature
University of Cambridge 1987 — 1987
Pembroke College
Paris Presents Incorporated May 2013 - Present
Terlato Wines International May 2013 - May 2013
Terlato Wines International August 2010 - April 2013
The Fuqua School of Business, Duke University August 2008 - May 2010
US Cellular June 2009 - August 2009
MaPS July 2007 - April 2008
MaPS July 2006 - June 2007
MaPS November 2005 - June 2006
Mt. Hope Family Center (University of Rochester) June 2004 - October 2005
University of Rochester August 2002 - May 2004
Skills
Market Research, Research, Economics, Event Management, Marketing Research, Marketing, Social Media Marketing, Brand Management, Marketing Strategy, Marketing Management, Product Marketing
Education
Duke University - The Fuqua School of Business 2008 — 2010
MBA, Marketing
University of Rochester 2000 — 2004
BA, Psychology, Economics
The London School of Economics and Political Science (LSE) 2002 — 2002
Economics
Hinsdale Central High School 1996 — 2000
Los Gatos High School 1996 — 1997
US Cellular 2004 - February 2008
US Cellular 2002 - 2004
US Cellular 2001 - 2002
Education
East Tennessee State University
TeleWorld Solutions September 2014 - Present
US Cellular August 2006 - September 2014
US Cellular December 1997 - August 2006
Skills
EVDO, Cellular Communications, CDMA2000, CDMA, 3GPP2, 4G, Wireless, Telecommunications, Actix, DAS, Wireless Broadband, Handsets, LTE, MapInfo, Agilent, Spectrum Analyzer, Network Optimization, CDMA 1X, Network Performance, Windcatcher, 3G, 3GPP, Antennas, 5ESS, AMPS, Backhaul, Computer Network..., Distributed Antenna..., Drive Test, Frame Relay, GSM, High Impact..., Mentum Planet, Microwave, Mobile IP, RAN, Planet EV, RF, RF Engineering, RF Planning, RF design, Site Acquisition, T1, TDMA, UMTS, WiFi, WiMAX, Wireless Networking, RF Design
Education
Elgin Community College
Cox Communications September 2014 - Present
Bellevue University March 2010 - Present
Cox Communications November 2010 - August 2014
US Cellular December 1996 - October 2010
Skills
Retail, Sales Management, Customer Service, Team Building, Strategic Planning, Coaching, Customer Relations, Public Speaking, Mentoring, Sales Operations, Team Leadership, Wireless, Customer Satisfaction, Customer Experience, Selling, Training, Customer Retention, Leadership Development, Cross-functional Team..., Direct Sales, Sales, Account Management, Strategy, Employee Training, Management, Recruiting, Sales Process, Performance Management, Business Development, Cold Calling, B2B, Salesforce.com, Marketing, Marketing Strategy
Education
Gonzaga University 2006 — 2008
Masters of Arts, Organizational Leadership
Drake University 2001 — 2003
BS, Management/Marketing
Columbia St. Mary's January 2014 - Present
Columbia St. Mary's November 2011 - January 2014
US Cellular September 2003 - November 2011
Liberty Mutual 1995 - 1998
Meriter Hospital 1987 - 1995
Meriter Hospital 1987 - 1995
Skills
Customer Service, Software Documentation, Troubleshooting, Training, Process Improvement, PowerPoint, Microsoft Word, Data Entry, Microsoft Excel, Microsoft Office, Leadership
Education
Edgewood College 1990 — 1995
Madison Area Technical College 1987 — 1990
Associate, Data Processing - Computer Operations
XL Management Solutions, Inc 2009 - Present
US Cellular 2007 - 2008
Alcatel Lucent 2004 - 2007
Motorola 2000 - 2004
Moore Corporation 1999 - 2000
Brinker International 1993 - 1999
CCC Information Services 1988 - 1992
Morningstar 1987 - 1988
Skills
Program Management, SDLC, Project Management, Agile Methodologies, Business Process..., Cross-functional Team..., Process Improvement, CRM, PMO, Strategy, Project Portfolio..., Six Sigma, Management, Business Intelligence, Enterprise Software, Integration, Vendor Management, Strategic Planning, Business Strategy, Resource Management, Project Planning, Mergers & Acquisitions, Contract Negotiation, P&L Management, Business Process..., Budgets, Leadership Development, PMP, Leadership
Education
Florida Institute of Technology
Master of Business Administration (MBA), Finance, General
Northwestern University
Bachelors, Economics
U.S. Cellular August 2012 - Present
U.S. Cellular June 2011 - August 2012
NTELOS 2003 - 2009
NTELOS 1998 - 2003
US Cellular 1992 - 1997
Skills
Wireless, Customer Satisfaction, Organizational..., B2B, Team Building, Leadership, Sales, Retail, Customer Retention, Sales Process, Program Management, Management, Customer Experience, Direct Sales, Cold Calling, Sales Operations, Solution Selling, Product Management, Strategy, Vendor Management, Employee Training, Telecommunications
Education
West Virginia University
BS, HR&ED
George Mason University
Management Certificate, Essentials of Human Resource Management
Fiserv 2012 - Present
Fiserv 2010 - 2012
CheckFree - FISERV May 2000 - June 2010
CIBA Vision 1995 - 2000
OHM Remediation Services 1994 - 1995
US Cellular 1990 - 1994
Skills
Accounts Payable, SAP, Process Engineering, Systems Analysis, Accounting, SOX, Process Improvement, Internal Controls, SAP FI, Open Text, SAP SRM, Software Documentation, SAP R/3, Sarbanes-Oxley Act, ERP, Account Reconciliation, Business Intelligence, Change Management, Project Management, Strategic Planning, Integration, Finance, Management, Invoicing, Requirements Gathering, Data Migration, Oracle, SAP Implementation, Business Analysis, SAP ERP, Business Process, Vendor Management, Business Process..., PeopleSoft, Leadership, Enterprise Software, Procure-to-Pay, PTP, P2P, Program Management, Analysis
Education
Elmhurst College
Bachelor of Science, Accounting
Lindblom Tech HS
High School Diploma
Northern Illinois University
BS, Public Relations, Business Communications
seeking new opportunities April 2015 - Present
Automobile Club of Southern California November 2014 - April 2015
Forever 21 July 2013 - October 2014
Superior Grocers March 2013 - July 2013
F. Espinoza Taxes Inc. September 2011 - February 2013
AIDS Healthcare Foundation July 2010 - August 2011
U.S. Cellular November 2007 - August 2009
US Cellular March 2000 - October 2007
Skills
Customer Retention, Vendor Management, Onboarding, Call Centers, Performance Management, Talent Management, Cold Calling, Cellular Communications, College Recruiting, Customer Satisfaction, Team Building, Training, Coaching, Payroll, HRIS
Education
DeVry University 2005 — 2008
Master of Business Administration (MBA), Human Resources Management
Michael Kors November 2012 - Present
T-Mobile (Wireless Vision) March 2011 - November 2012
US Cellular June 2005 - February 2011
May Department Stores February 2000 - June 2005
Darden Restaurants May 1996 - May 2000
Skills
Change Management, Inventory Management, Customer Relations, Customer Satisfaction, Retail, Customer Service, Analysis, Product Development, Sales, CRM, Training, Leadership, Sales Management, Recruiting, Customer Retention, Coaching, Forecasting, Strategic Planning, Wireless, Management, Human Resources, Contract Negotiation, Leadership Development, Customer Experience, Employee Training, Direct Sales, Cold Calling, B2B, Servant Leadership, Diversity & Inclusion, Team Leadership, Sales Operations, Merchandising, Project Planning, Store Management, Team Building, Performance Management, Sales Process, Strategy, Cross-functional Team..., Selling, Account Management, Hiring, P&L Management, Call Centers, Income Statement, Marketing, Profit, Market Planning, Sales Presentations
Education
Fontbonne University 2002 — 2006
MBA, Business Adminstration/Sales Management
Southeast Missouri State University 1992 — 1994
General Studies
McClure North 1989 — 1992
US Cellular December 2000 - Present
U.S. Cellular July 2005 - October 2009
US Cellular 2004 - July 2005
Skills
Wireless, Telecommunications, Computer Network..., CDMA, VoIP, SDLC, Integration, GSM, Troubleshooting, Vendor Management, 3G, Cellular Communications, Cross-functional Team..., Unix, LTE, Mobile Devices, Switches, Wireless Networking, Ethernet
Education
Fountainhead College of Technology
US Cellular Retail Wireless ConsultantU.S. CellularSeptember 2002 - October 2005
RadioShack March 1987 - July 2002
Education
Oklahoma Wesleyan University 2007 — 2008
Bachelors, Business Administration - Management
Northwest Nazarene University 1985 — 1986
Religion
San Jose State University 1975 — 1976
Foothill College 1972 — 1975
General Ed
U.S. Cellular July 2014 - Present
U.S. Cellular January 2011 - July 2014
US Cellular February 2009 - January 2011
U.S. Cellular May 2008 - February 2009
Claire's Accessories June 2006 - April 2008
Marshall Field's June 2005 - June 2006
Marshall Field's June 2003 - June 2005
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2011
MBA, Leadership/Change Management & Marketing Strategies
University of Illinois at Urbana-Champaign 2000 — 2003
Marketing & Finance
US Cellular June 2006 - Present
Verizon Wireless 1999 - 2001
Ameritech Cellular 1993 - 1999
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
University of Illinois at Urbana-Champaign
B.S.
US Cellular January 2005 - Present
Skills
Process Improvement, Business Analysis, Telecommunications, Forecasting, Financial Analysis, Internal Controls, Auditing, Financial Reporting, Sarbanes-Oxley Act, Accounting, Business Process..., Access, Analysis, Budgets, Business Process, Leadership, Vendor Management
Education
Governors State University
Bachelor's degree, Accounting
US Cellular April 2010 - Present
U.S. Cellular 2010 - Present
walmart 1989 - July 2010
Wal-Mart January 2002 - February 2009
Wal-Mart 1994 - 2002
Wal-Mart 1989 - 1994
Education
University of Phoenix 2001 — 2004
MBA, Business Management
East Tennessee State University 1985 — 1989
BBA, Business Management
Verizon Wireless April 2012 - Present
Marquette University 2009 - January 2014
US Cellular June 2005 - April 2012
US Cellular June 2003 - June 2005
US Cellular November 2000 - June 2003
Skills
Associate Development, Wireless Networking, Customer Service, Troubleshooting, Budgeting, Project Management, Microsoft Office, Cisco Technologies, LTE, Budgets, Telecommunications, Wireless, Networking, Cellular Communications, Leadership, CDMA
Education
Milwaukee Area Technical College 2013 — 2014
Computer Systems Networking and Telecommunications
Stanford University 2012 — 2014
Certificate, Project Management
Gonzaga University 2007 — 2008
MA, Organizational Leadership
Marquette University 2002 — 2007
BS, Organization and Leadership
Thomas More High School 1994 — 1998
US Cellular November 2013 - Present
Kirk School, NSSEO (Northwest Suburban Special Education Organization) December 2011 - November 2013
Arlington Heights School District 25 September 2004 - December 2011
Verizon (formerly Alltel, 360˚Communications, Sprint and Centel) 1997 - 1999
Centel Corporation 1995 - 1997
Centel Corporation 1993 - 1995
Cook County Graduate School of Medicine 1986 - 1989
Skills
Project Planning, Process Improvement, Project Implementation, Business Analysis, Systems Analysis, System Design, Management Consulting, Social Media, Customer Service, Microsoft Office, Training, Curriculum Design, Teaching, Requirements Analysis, Leadership, Testing, Program Management, Fundraising, Cross-functional Team..., Project Management
Education
Elmhurst College 1982 — 1986
BS, Organization Management
Nature's International Certification Services September 2015 - Present
US Cellular November 2007 - February 2015
American Home Mortgage February 2005 - May 2007
American Home Mortgage March 2001 - February 2005
Skills
Mortgage Lending, Loans, Process Scheduler, Financial Analysis, Customer Retention, Sales Management, Customer Service, Credit, Sales, Team Building, Coaching, Account Management, Team Leadership, Training, Mortgage Banking, Employee Training, Customer Experience, Direct Sales, Quotas, Cellular Communications, Retail, Credit Analysis, Outlook, Microsoft Excel, Microsoft Word, Retail Sales, Microsoft Office, Wireless, Leadership, Process Improvement
Education
Elmhurst College 2001 — 2004
BS, Biology, Business
Oakton Community College 1999 — 2001
AA, General
Edgewood College 1998 — 1999
General
Verizon Business March 2011 - Present
MCI/Verizon Business January 2004 - Present
Verizon Business March 2003 - Present
2004-2005 March 2003 - Present
Verizon Business December 1992 - Present
Verizon January 2005 - March 2011
Mci December 1992 - June 2002
US Cellular January 1999 - January 2002
MCI WorldCom January 1992 - January 2002
Mci January 1992 - January 1996
Skills
Telecommunications, Managed Services, VoIP, IP, ITIL, Project Management, Unified Communications, Switches, Change Management, T1, Data Center, Pre-sales, Networking, Management, Team Management, Leadership, MPLS, Vendor Management
Education
Devry 1985 — 1987
Telecommunications, Telecom
DeVry Institute of Technology
Curie
Mainsail Lodging & Development February 2014 - Present
US Cellular July 2006 - June 2013
Cable Beach Resorts May 2004 - June 2006
Colony Beach and Tennis Resort June 2003 - May 2004
Cendant February 1997 - April 2003
Hotel Software Systems November 1995 - February 1997
North Central Management June 1990 - November 1995
North Central Management October 1987 - June 1990
T.J. Pepper's/LaBelle Management 1986 - 1988
LaBelle Management 1983 - 1986
Skills
Customer Retention, Wireless, Call Center, Cellular Communications, Call Centers, Troubleshooting, Telecommunications, Customer Satisfaction, Training, Telephony, Customer Experience, Wireless Networking, Vendor Management, VoIP, Leadership, Mobile Devices, Avaya, Sales Operations
Education
Florida Metropolitan University 2004 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Northwood University 1985 — 1987
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management
Northern Michigan University 1976 — 1979
Early Childhood Education and Teaching
AMDIS Co January 2014 - Present
US Cellular January 2014 - October 2014
VML July 2013 - December 2013
Kforce September 2012 - May 2013
Apple June 2011 - September 2012
Aircell January 2010 - June 2011
Epson America Inc. November 2008 - January 2010
FatWire Software December 2006 - June 2009
iManage/Interwoven August 2003 - September 2004
BroadVision September 1999 - August 2003
Skills
Java Enterprise Edition, SOA, JBoss Application Server, Tomcat, Agile Methodologies, Enterprise Content..., Java, Spring, JSP, Struts, Enterprise Architecture, Ant, Web Services, Oracle, Apache, XML, Eclipse, Subversion, Integration, Microsoft SQL Server, JDBC, Web Applications
Education
Dnipropetrovs'kij Nacional'nij Universitet 1981 — 1987
MS, Math and Computer Science
C Spire Personalized Wireless June 2010 - Present
Cellular South September 2009 - Present
Markham Consulting Services, Inc 1999 - Present
T-Mobile November 2007 - March 2009
SunCom Wireless July 2006 - November 2007
TELUS September 2005 - June 2006
Verio September 2003 - September 2005
US Cellular July 2002 - September 2003
Teleglobe May 2001 - April 2002
Triton PCS February 2000 - April 2001
Education
University of Connecticut 1990 — 1993
BS, Computer Science and Engineering
Fairfield University 1987 — 1990
BA, Computer Science and Engineering
Walgreens September 2014 - Present
Walgreens September 2010 - August 2014
U.S. Cellular May 2005 - April 2010
US Cellular January 2003 - April 2005
U.S. Cellular July 1999 - December 2002
U.S. Cellular July 1997 - June 1999
TCI September 1995 - June 1997
Skills
Access, Microsoft Excel, Microsoft Word, PowerPoint, Lotus Notes, SAP ERP, Accounting, Sarbanes-Oxley Act, Financial Analysis, SAP, Variance Analysis, Accounts Receivable, Internal Controls, General Ledger, Account Reconciliation, Process Improvement, Financial Reporting, Finance, Financial Statements
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1998
Masters, Accountancy
Loyola University of Chicago 1987 — 1991
BBA, Accounting
US Cellular 1990 - Present
Skills
CDMA, Wireless Networking, Wireless, EVDO, Microwave, T1, LTE, Computer Network..., Cellular Communications, VoIP, Troubleshooting, 4G, RF Engineering, Telecommunications, UMTS, RF, 3G, WiMAX, TDMA, Wireless Broadband, GSM, CDMA2000, WCDMA, Switches, Networking, Ethernet, Backhaul, Mobile Communications, Network Engineering, Mobile Devices, SS7, Process Improvement, IP, Fiber Optics, Optical Fiber, Network Design, Cabling, Optimization, MPLS, WiFi, LAN-WAN, Antennas, SIP, TCP/IP, Broadband, Network Optimization, MapInfo, Network Architecture, System Deployment, Routing
Education
East Tennessee State University 2004 — 2006
Bachelor of Science, Engineering Technology
Missouri Botanical Garden November 2013 - Present
Adecco Group April 2013 - October 2013
Twice Blessed Resale Shop January 2010 - April 2013
AJF Properties, Inc May 2009 - January 2010
Jabber Jaw Mobile June 2008 - March 2009
Tree Top Wiress (US Cellular Agent) October 2007 - June 2008
US Cellular February 2007 - July 2007
Gymboree April 2005 - January 2007
Skills
sales experience in..., met and exceeded sales..., Customer Service, Sales, Accounts Payable, Sales Process, Social Media, Payroll, Event Planning, Public Speaking, Budgets, Editing, PowerPoint, Time Management, Training, Retail, Sales Management, Leadership, Management, Outlook, Data Entry, Microsoft Office, Microsoft Excel, Team Building, Research, Teamwork, Social Networking, Access
Education
Webster University 2012 — 2014
Master of Business Administration (MBA), Master's of Business Administration
Fontbonne University 2009 — 2011
Science, Business Administration
St. Louis Community College 2001 — 2008
Science, Business Management
European Image Salon Suppliers 2009 - Present
Capel Rugs 2008 - Present
Cheek Int 2002 - Present
The Home Depot 2007 - 2007
Kitchens of Distinction 2006 - 2007
Clark's Cabinets 2003 - 2006
Home Builders Supply Co. 2001 - 2003
Deborah Jamieson & Associates 2000 - 2001
US Cellular 1995 - 1999
Skills
Space Planning, Interior Design, SketchUp, Rendering, Design Research, Interior Architecture, Sketching, Residential Design, Submittals, Furniture, Concept Design, 3D Studio Max, AutoCAD, Architectural Design, Architectural Drawings, Commercial Design, Kitchen & Bath Design, Art Direction, Trend Forecasting, Visual Merchandising, Project Management, Sales Presentations, Building Relationships, Business Development, Territory..., Consultative Selling..., Account Management, Trade Shows, Cold Calling, Merchandising, Textiles, Technical Drawing, Textile Design
Education
East Carolina University 1994 — 2000
Bachelor's Degree, Interior Design
NobleVoice LLC March 2012 - Present
S&K Food and Liquor January 2001 - March 2012
U.S Cellular September 2011 - November 2011
Ashbary's Coffeehouse July 2006 - August 2011
Unique Solutions July 2010 - July 2010
Arabesque Festival July 2009 - August 2009
Steve Neil State Farm, Orland Park, Illinois August 2004 - November 2004
Skills
Customer Service
Education
Eastern Illinois University 2006 — 2011
BA, English
Moraine Valley Community College 2004 — 2006
A.A, Liberal Arts
Giant Eagle, Inc. June 2015 - Present
Bob Evans November 2014 - June 2015
US Cellular January 2013 - November 2014
Knights of Columbus February 2010 - November 2014
Pressley Ridge April 2012 - March 2013
Colossantes March 2011 - May 2012
Boston Beanery Restaurant & Tavern June 2004 - March 2011
Morgantown Area Youth Service Project August 2009 - January 2010
Skills
Excel, PowerPoint, Microsoft Word, Access, Typing, Filing, Instructional Design, Webcasting, Podcasting, Wiki Development, Web 2.0, Problem Solving, Multi Tasking, American Sign Language, Detailed Organization, Communication Skills, Avatars, Grammar, Works well individually, Works well in a team, Communication, Organization, Microsoft Excel
Education
University of Phoenix 2011 — 2012
Masters in Adult Education and Training, Adult Education/Training and Development
Fairmont State University 2004 — 2010
Regents Bachelor of Arts, Sociology and Political Science
US Cellular May 2009 - January 2013
Fairmont State University February 2008 - May 2009
Doodle's Place February 2004 - May 2005
Skills
Customer Service, Computer Proficiency, Goal Oriented, Organization, Communication, Flexibility, Business Intelligence, Perseverance, Tenacious, Quick Thinker
Education
Fairmont State University 2011 — 2012
Master of Business Administration
Fairmont State University 2005 — 2009
BS, Business Administration/Marketing
US Cellular May 2015 - August 2015
CDK Global June 2013 - May 2015
AT&T March 2010 - March 2013
Punch Graphix Americas October 2005 - May 2009
Meyer Material Company August 1988 - November 2003
Education
Dominican University 1989 — 1991
Master of Business Administration (MBA)
St. Joseph's College (IN) 1976 — 1980
Bachelor's degree, Accounting and Music Theory and Composition
Lithia Motors July 2010 - Present
Sprint 2008 - 2010
US Cellular 1998 - 2008
Skills
Automobile, Automotive Aftermarket, Management, Microsoft Office, Automotive, Customer Service, Customer Satisfaction, Profit, Vehicles, Sales Operations, Sales Management, Team Building, Sales, Customer Retention, Sales Process, Negotiation, Account Management
Education
Des Moines Area Community College
U.S. Cellular April 2008 - February 2014
US Cellular March 1998 - April 2008
Skills
Time Management, Retail, Retail Sales, Analysis, Selling, Inventory Management, Customer Satisfaction, Customer Retention, Inventory Control, Customer Experience, Sales Operations, Sales, Merchandising, Customer Service, Leadership, Team Building
Education
East Carolina University 1994 — 1998
Nutrition and Dietetics
Peace College 1993 — 1994
none, none