U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
U.S. Cellular Salaries. You can even request information on how much does U.S. Cellular pay if you want to. Learn about salaries, pros and cons of working for U.S. Cellular directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
5,567 U.S. Cellular employees in database. Find out everything there's to know about U.S. Cellular employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
U.S. Cellular Employees
Regional Education Service Agencies - One July 2014 - Present
U.S. Cellular December 2012 - June 2014
Love Family Practice Group November 2011 - October 2012
Boles Technology July 2010 - September 2011
Love Family Practice Group December 2009 - July 2010
Skills
Active Directory, Windows Server, Troubleshooting, System Administration, Network Administration, Windows, Microsoft Office, Servers, Microsoft Exchange, Windows 7, Disaster Recovery, Switches, Windows XP, Routers, Wireless Networking, Networking, Information Technology, Computer Hardware, TCP/IP, Hardware, Software Installation
Education
Mountain State University 2002 — 2006
Forensic Science and Technology
Nicholas County High School 2001 — 2002
Diploma, High School/Secondary Diplomas and Certificates
New York Law School August 2014 - Present
Thomas Jefferson University Hospitals 2011 - 2013
U.S. Cellular February 2007 - June 2008
Champion Physical Therapy June 1998 - August 2001
Skills
HIPAA, Friendly Personality, Criminal Law, Contract Law, Legal Writing, Customer Service, Microsoft Office 2007, Quality Patient Care, Patient Administration, Medical Billing, Patient Tracking and..., Microsoft Office, Medical Records, Leadership, Legal Research, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Research, Social Media, Time Management
Education
New York Law School 2014 — 2017
Doctor of Law (JD), Law, 1L
Rutgers, The State University of New Jersey-Camden 2001 — 2013
Bachelor of Arts (BA), Psychology
Steve Lundean Equine Services September 2005 - Present
U.S. Cellular April 2002 - September 2005
US Cellular March 2000 - April 2002
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML
Education
Milwaukee Area Technical College 1981 — 1983
Associate Degree, Agribusiness
University of Wisconsin 1980 — 1981
Associate's degree, Agricultural Business and Management
Custer High School 1977 — 1980
high school diploma
Scentsy August 2015 - Present
Quad/Graphics September 2012 - Present
Frontier Airlines August 2010 - November 2011
Cafe Manna May 2010 - August 2010
U.S. Cellular May 2009 - September 2009
Quad/Graphics November 2005 - May 2009
Skills
Training, Customer Service, Troubleshooting, Microsoft Office, Team Building, Call Centers, Process Improvement, Software Documentation, Employee Relations, Program Management, Supervisory Skills, Servers, Flights, Aircraft, Commercial Aviation, Direct Sales
Education
Milwaukee Area Technical College 2010 — 2011
A.A.S, Administrative Professional
Wild Rose Highschool 1998 — 2001
Highschool Diploma
Amazon Web Services July 2014 - Present
U.S. Cellular June 2012 - July 2014
Verizon Wireless November 2010 - July 2012
Gravitas May 2010 - November 2010
Vodafone Essar Cellular Limited October 2007 - August 2008
Skills
BGP, OSPF, EIGRP, Cisco Technologies, Routers, Routing, CCNA, MPLS, Network Design, Troubleshooting, Cisco IOS, Cisco Routers, MPLS VPN, VRRP, HSRP, LAN Switching, CCNP, WAN, VPN, Switches, Routing Protocols, VLAN, Network Engineering, IP, RIP, STP, Ethernet, VTP, LTE, Telecommunications, Metro Ethernet, Cisco Nexus, Frame Relay, CCIE, CCIP, Cisco IOS-XR, Juniper JUNOS, MPBGP, Cisco, Cisco Switches, TCP/IP, IP Networking, LAN/WAN, Network Operations, Wireless Networking, Load Balancing, Networking, Catalyst Switches, CCIE R&S, Network Architecture
Education
New Jersey Institute of Technology 2008 — 2010
M.S.ECE, Network & Information system, 3.55
Government Engineering College 2003 — 2007
BS, Electronics & Communication Engineer, 3.76
T-Mobile/Metro July 2015 - Present
Community Chapel Church October 2014 - Present
Howler Films September 2012 - Present
U.S. Cellular October 2012 - September 2013
T-Mobile April 2011 - August 2012
T-Mobile March 2010 - August 2011
T-Mobile July 2009 - May 2011
Skills
Sales Operations, Leadership, Strategic Planning, Team Leadership, Training, Sales, Team Building, Sales Process, Wireless, Time Management, Customer Retention, Customer Service, Analysis, Self-driven, Management, Coaching, Direct Sales, Customer Satisfaction, Customer Experience, Sales Leadership..., Recruiting, Sales Presentations, Sales Management, Account Management, Building Relationships, Interviews, Cold Calling, Salesforce.com, Merchandising, Organization, Business Development, Marketing, Human Resources, Forecasting, Retail, Event Planning, Onboarding, Public Speaking, Competitive, Staff Development, Business Analysis, Communication Skills, Metrics Reporting, Telecommunications, Store Management, Employee Training, Mobile Devices, Film, Film Production, Documentaries
Education
Missouri Southern State University
Political Science and Government
Bath & Body Works May 2014 - Present
Coldwater Creek February 2014 - August 2014
Gap Inc. 2013 - 2014
Charming Charlies 2012 - 2013
Tween Brands July 2008 - October 2012
Names and Numbers 2003 - 2006
U.S. Cellular January 1998 - October 2001
Skills
Store Management, Loss Prevention, Store Operations, Driving Results, Visual Merchandising, Merchandising, Retail, New Store Openings, Retail Sales, Profit, Inventory Control, Inventory Management, Shrinkage, Apparel, Planograms, New Store Development, Multi-unit, Hiring, Associate Development, Fashion, Merchandise Planning, Window Displays, Sales, Customer Satisfaction, Customer Experience, Customer Service, District Management, Recruiting, People Development, Styling, Employee Training, Multi-channel Retail, Time Management, Cashiering, Team Building
Education
NorthWest Arkansas Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
Pittsburg State University 1997 — 1998
pre-reqs, Business Administration and Management, General
Missouri Southern State University 1995 — 1996
General Studies
Carthage High school
JP Pest Services October 2013 - Present
Northern Lights Landscape Products LLC June 2013 - October 2013
Citizens Bank August 2011 - May 2012
Action Authorized Parts December 2010 - August 2011
U.S. Cellular 2010 - 2011
Skills
Project Management, Writing, Marketing, Social Media Marketing, Phone Etiquette, Email, Filing, Accounts Payable, Accounts Receivable, Organization, Supply Ordering, HR Consulting, Human Resources, Payroll Services, Applicant Tracking..., Screening Resumes, Job Postings, Job Descriptions, Job Description Creation, Reading, Market Research, Payroll, Customer Service, Facebook, Sales, Social Media
Education
Southern New Hampshire University 2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Nashua Community College 2008 — 2010
Associate's degree, Business Administration and Management
Hollis Brookline High School 2004 — 2008
Diploma
Topco Associates LLC September 2014 - Present
U.S. Cellular January 2012 - September 2014
Quill August 2009 - January 2012
LTD Commodities September 2007 - August 2009
Skills
Copy Editing, Copywriting, Creative Writing, Email Marketing, Editing, Web Content, Marketing, Advertising, Creative Direction
Education
National Louis University
B.A., English
American Airlines March 2014 - Present
Best Buy July 2013 - October 2013
JetBlue Airways May 2011 - October 2012
Expedia Local Expert November 2010 - May 2011
SeaWorld Parks & Entertainment April 2010 - November 2010
U.S. Cellular July 2007 - December 2009
Verizon Wireless 2003 - 2004
Skills
Microsoft Office, Mac OS, Internet Explorer, Telecommunications, Salesforce.com, Customer Service, Social Media, Airlines, Tourism, Hospitality Industry, Hospitality, Writing, Creative Writing, Blogging, Screenwriting, Smartphones, Sports Writing, Entertainment Journalism, Film, Film Criticism, Retail Sales, Sales, Retail, Facebook, Customer Retention, Blackberry, Telephone Skills, Outlook, Data Entry, OS X, Direct Sales, Social Networking, Leadership, Training, Team Leadership, Team Building, Project Planning, Program Management, Marketing, Teamwork, Call Centers, Time Management, Customer Satisfaction, Interviews, Cold Calling, Management, Account Management, Customer Experience, Recruiting, Coaching
Education
Morton College 2008 — 2009
University of Central Florida 2002 — 2003
Smith Creek Enterprises LLC 2013 - Present
U.S. Cellular July 2011 - May 2013
Victoria's Secret November 2010 - July 2011
Walgreens June 2007 - November 2010
Clarkson Valley Early Childhood Center August 2005 - May 2007
Skills
Team Leadership, Merchandising, Retail, Inventory Management, Customer Service, Store Management, Sales, Loss Prevention, Inventory Control, Retail Sales, Visual Merchandising, Team Building, Profit, Coaching, Training, Driving Results, Store Operations, Time Management, Customer Satisfaction, Sales Management, Performance Management, Sales Process, Sales Operations, Account Management, Customer Retention, Human Resources, Selling, Recruiting, Hiring, Customer Experience, Leadership, Wireless, Microsoft Office, Management, Marketing, Leadership Development, Employee Training, Cross-functional Team...
Education
Missouri State University 2000 — 2005
business, Education
Missouri State University
Bachelor Degree of Science in Early Childhood Education
U.S. Cellular January 2015 - Present
Herring Family June 2014 - Present
Streets To Homes March 2013 - June 2014
Durham Regional Financial Center 2001 - 2002
Skills
Sales, Customer Service, Debt Collection, Call Centers, Non-profit Program..., Microsoft Office, Front Office, Community Outreach, Strategic Planning
Education
North Carolina Central University 2000 — 2001
N/A, Political Science and Government
James Kenan High School 1996 — 2000
Diploma
RateLinx July 2015 - Present
City of Sun Prairie April 2015 - Present
Sun Prairie Area School District November 2014 - April 2015
U.S. Cellular 2013 - August 2014
U.S. Cellular 2003 - 2013
US Cellular 2000 - 2003
TDS Telecom 1998 - 2000
Alliant Energy 1991 - 1998
Skills
EVDO, Cellular Communications, 4G, CDMA, RF Engineering, CDMA2000, LTE, TDMA, RF, Microwave, Wireless, Backhaul, Network Engineering, 3G, RF design, Telecommunications, Wireless Broadband, WiFi, Optical Fiber, DAS, 2G, Ethernet, Network Performance, RF Planning, Wireless Networking, T1, IP, SAP, Switches, Network Design, Network Optimization, Engineering Change..., Wireless Routers, Networking, Management
Education
Missouri University of Science and Technology 1985 — 1991
Bachelor's Degree, Electrical Engineering
Buena Vista Children's Services December 2014 - Present
Choice4Care May 2013 - June 2013
Ozark Public Television February 2013 - May 2013
Target October 2012 - January 2013
U.S. Cellular January 2010 - July 2010
Deck the Walls August 2009 - February 2010
Skills
Social Media, Customer Service, Retail, Facebook, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Social Networking, Retail Sales, Public Speaking, Event Management, Sales, Social Media Marketing, Public Relations, Teamwork, Marketing
Education
Missouri State University 2010 — 2014
Bachelor of Arts (B.A.), Public Relations
HisWork Graphics & Design January 2013 - Present
Zurvita January 2011 - Present
Redeemed By Grace Church January 2006 - Present
ERGE Entertainment January 2003 - Present
Redeemed By Grace Church January 2001 - Present
C & L Services July 2010 - February 2012
DIRECTV August 2010 - January 2011
U.S. Cellular June 2006 - August 2009
Big J Trucking Co February 2005 - March 2006
Decision One March 2004 - March 2005
Skills
Website Development, Graphic Design, Product Marketing, Online Advertising, Online Marketing, Advertising, Social Media Marketing, Marketing, Management, Event Planning, Mobile Marketing, Team Building, Marketing Strategy, Social Networking, Salesforce.com, Email Marketing, Customer Service, New Business Development, Coaching, Small Business, Social Media, Entrepreneurship, Leadership, Training, Public Relations, Marketing Communications, Networking, Direct Marketing, Time Management, Lead Generation, Public Speaking, Strategic Planning, Sales, Microsoft Office, Leadership Development, Event Management, Fundraising, Project Management
Education
Missouri State University 1991 — 1994
Communications and Marketing
Tulsa Community College 2010 — 2011
Internet Marketing and Web Development
Oklahoma City Community CollegeOklahoma 1994 — 1995
Computer Graphics
Booker T Washington Highschool 1988 — 1991
High School Diploma
U.S. Cellular August 2012 - January 2013
Hy Vee November 2009 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork
Education
Northwest Missouri State University 2010 — 2012
Bachelor of Science, Interactive Digital Media: Visual Imaging
Moberly Area Community College 2009 — 2010
Associate of Arts (AA), General Education
Orbitz for Business March 2014 - Present
Orbitz for Business April 2013 - March 2014
U.S. Cellular May 2008 - April 2013
Washington Mutual May 2007 - May 2008
Skills
Sales Operations, Customer Service, Customer Satisfaction, Customer Retention, Direct Sales, Account Management, Customer Experience, Cold Calling, Sales Process, Marketing Strategy, Management, Sales Management, Salesforce.com, B2B, Selling, Sales Presentations, Sales, Call Centers, Solution Selling, CRM, Training, Building Relationships, Team Building, Leadership, Retail, Marketing, Competitive Analysis, New Business Development, Product Marketing, Time Management, Business Development
Education
CustomerCentric Selling
Trinity Christian College
Bachelors, Bachelor Of Science in Business
Moraine Valley Community College
Associate, Arts
City of Brentwood, California January 2002 - Present
U.S. Cellular 1993 - 2001
Skills
Government, Economic Development, Leadership, Management, Training, Project Management, Public Relations, Business Process..., Marketing, Public Policy, Public Administration, Policy Analysis, Policy, Local Government, Community Development, Grant Writing, Grants
Education
National Louis University 1995 — 1999
Master of Science - Partial Complete, Communications
Columbia College 1988 — 1993
BA, Communication
US Cellular August 2014 - Present
U.S. Cellular June 2013 - Present
U.S. Cellular June 2006 - June 2013
U.S. Cellular June 2001 - June 2006
Skills
Antennas, EVDO, 4G, Wireless Networking, RF design, 3G, Spectrum Analyzer, TDMA, Telecommunications, 3GPP, CDMA, Cellular Communications, RF Engineering, LTE, RF, Wireless, CDMA2000
Education
Milwaukee School of Engineering 1997 — 2001
Bachelor of Science (B.S.), Electrical Engineering Technology
U.S. Cellular November 2008 - June 2011
Time Warner Cable October 2010 - January 2011
Boston Store October 2007 - January 2008
Tri City National Bank May 2007 - August 2007
Sears Holdings Corporation October 2005 - January 2006
Skills
Retail Sales, Customer Satisfaction, Retail, Sales, Cellular Communications, Customer Service, Wireless Broadband, Merchandising, Wireless, Leadership
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, Meeting and Event Planning
Riverside University High School 2002 — 2006
High School/Secondary Diplomas and Certificates
University of Michigan, Stephen M. Ross School of Business - Class of 2016 August 2014 - Present
The Boston Consulting Group June 2015 - August 2015
U.S. Cellular February 2015 - April 2015
GLOBALFOUNDRIES December 2009 - December 2013
Nanyang Technological University, Singapore August 2005 - July 2009
Skills
Data Analysis, Project Management, Cross-functional Team..., Customer Experience, Logical Framework..., Client Presentation, Collaborative Problem..., Leadership, Strategy, Strategic Planning, Management Consulting, Business Strategy, Consulting, Management, Microsoft Office, Program Management, R, Training, Analysis, Product Management, Research, Financial Analysis
Education
University of Michigan - Stephen M. Ross School of Business 2014 — 2016
Master of Business Administration (MBA), management consulting and general management
Nanyang Technological University 2005 — 2013
PhD, Materials Science
Nanyang Technological University 2001 — 2005
B.Eng, Materials Engineering
Green Biologics Ltd. November 2014 - Present
Young Living Essential Oils January 2014 - Present
Easy Energy Systems February 2014 - November 2014
U.S. Cellular July 2012 - January 2014
Scandia Corporation November 2003 - May 2012
Good Samaritan Nursing Home January 1999 - January 2006
The Flower Market January 1999 - January 2004
Minnesota West Community and Technical College September 2001 - May 2003
Skills
Customer Service, Sales, Marketing, Microsoft Office, Networking, Public Speaking, Project Management, Retail Sales, Cellular Communications, Inventory Management, Training, Leadership, Customer Satisfaction, Windows, Technical Support, Team Leadership, Sales Management, Management, Software Installation, Troubleshooting, Retail, Team Building, Account Management, Selling
Education
Minnesota West Community and Technical College 2001 — 2003
Associate of Applied Science Degree, ComputerEngineering Technology
Jackson County Central High School 1997 — 2001
Associate of Applied Science Degree, Computer Engineering Technology
AT & T August 2014 - Present
U.S. Cellular April 2013 - September 2014
School of Public and International Affairs August 2010 - December 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, HTML, Wireless, Sales, Team Leadership, Social Networking, Customer Satisfaction, Retail, Cold Calling, Windows, Troubleshooting, Direct Sales, Time Management, Teamwork, Leadership, Inventory Management, Networking, Communication, Sales Process, Telecommunications, Editing
Education
Strayer University 2015 — 2017
Master of Business Administration (MBA), Marketing
Pitt Community College 2014 — 2014
Paralegal Certification, Graduate Paralegal Program
North Carolina State University 2008 — 2012
Bachelor of Arts (B.A.), Political Science and Government
Cintas August 2015 - Present
Verizon Wireless June 2014 - Present
Verizon Wireless August 2012 - June 2014
U.S. Cellular May 2010 - August 2012
Skills
Sales, Customer Service, Cold Calling, Communication Skills, Wireless, Cellular Communications, Customer Retention, Direct Sales, Telecommunications, Quotas, Customer Experience, Mobile Devices, Customer Satisfaction, Sales Operations, Retail Sales, Sales Process, 4G, Retail, Mobile Technology, Account Management, Sales Management, Sales Presentations, Selling, B2B, Salesforce.com, Broadband, Wireless Broadband, EVDO, Outside Sales, CDMA, Mobile Communications
Education
North Carolina Wesleyan College 2005 — 2010
Accounting, Major
PNC August 2013 - Present
U.S. Cellular October 2009 - August 2013
Halifax County Schools November 2008 - October 2009
Primary PhysicianCare February 2008 - November 2008
Alltel January 2006 - January 2007
NC A&T State University January 2004 - May 2006
Skills
Customer Service, Sales Operations, Sales, Marketing, Wireless, Customer Retention, Telecommunications, Troubleshooting, Program Management, Time Management, Customer Satisfaction, Direct Sales, Microsoft Office, Networking, Leadership, Business Planning, Cold Calling, Sales Management, Retail, Inventory Management, Training, Team Leadership, Account Management, Call Centers, Customer Experience, Sales Process, Selling, Team Building, Management, Sales Presentations, Salesforce.com, Banking, Personal Banking
Education
North Carolina Agricultural and Technical State University 2003 — 2006
BS, criminal justice, psychology
U.S. Cellular February 2012 - April 2013
Skills
Project Management, Product Innovation, Customer Satisfaction, Operational Efficiency, Event Management, Organization &..., Employee Empowerment, Employee Recognition, Social Networking, Motivated self-starter, Computer Maintenance, Computer Repair, Software Installation
Education
Missouri Western State University 2007 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
U.S. Cellular June 2015 - Present
Telenor 2011 - 2014
Pakistan Mobile Communications Ltd July 2010 - August 2010
Skills
TEMS Investigation, MapInfo Professional, Actix Analyzer, Nemo Outdoor, Nemo Analyzer, Agilent ADS, Ansoft HFSS, Matlab, AutoCAD, C++, Cubase, Nemo Multilite, Actix, ANSYS, TEMS, GSM, NSN, Network Performance, Optimization
Education
University of Maryland College Park
Master of Science (MS), Telecommunications Engineering, 3.81
National University of Science and Technology
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
U.S. Cellular January 2012 - Present
Skills
Switches, Routers, LTE, WiMAX, Troubleshooting, MPLS, OSPF, BGP, Wireless Networking, IP, 4G, CDMA, Wireless, DHCP, Network Security, QoS, Networking, Servers, Network Administration, Linux, Testing, Cisco Routers, Disaster Recovery, Core Network, Integration, TCP/IP
Education
Monash University 2004 — 2006
masters in network computing
Mumbai University 1999 — 2003
B.S
G.D Somani 1987 — 1997
HIgh School
SPECIALIZED SUPPORT SERVICES, INC February 2015 - Present
Specialized Support Services November 2014 - Present
Whitney Harrison Insurance May 2014 - September 2014
U.S. Cellular June 2008 - April 2014
Kirksville Manor Care September 2007 - May 2008
Walmart September 2003 - May 2008
Skills
Customer Satisfaction, Retail, Customer Retention, Customer Service, Wireless, Cellular Communications, Sales Process, Customer Experience, Sales Operations, Quotas, Cold Calling, Sales, Team Leadership, Direct Sales, 4G, Blackberry, Wireless Networking, Call Centers, Team Building, Microsoft Office, Mobile Devices, Direct Patient Care, CPR Certified, MANDT, Disabilities, DDMA, New Hire Orientations, First Aide
Education
Columbia College Online 2012 — 2013
Business Administration and Management, General
Moberly Area Community College 2004 — 2007
Associate of Arts (A.A.)
Kirksville Senior High 2001 — 2004
High School
Illinois Department of Veterans' Affairs November 2013 - Present
State of Illinois November 2008 - November 2013
U.S. Cellular September 2008 - May 2013
CCSD 21 September 2006 - June 2008
Chicago Public Schools March 2004 - June 2006
Skills
Sales, Networking
Education
University of Illinois at Urbana-Champaign 1994 — 1996
Bachelor of Science Business Administration, Business Administration and Management, General
National-Louis University 1993 — 1994
Master of Teaching, Elementary Education and Teaching
U.S. Cellular June 2013 - Present
U.S. Cellular February 2012 - June 2013
U.S. Cellular July 2009 - February 2012
U.S. Cellular December 2008 - July 2009
U.S. Cellular June 2008 - June 2009
JP Morgan Chase January 2007 - December 2007
Skills
Recruiting, Customer Satisfaction, Leadership, Training, Applicant Tracking..., Sales Process, Retail, College Recruiting, Management, Sales, Wireless, Workforce Planning, Talent Management, Performance Management, Talent Acquisition, Cross-functional Team..., Onboarding, Leadership Development, Employee Relations, Customer Retention, Team Building, Human Resources, Interviews, Hiring, Customer Experience
Education
Missouri State University 2004 — 2006
Bachelor of Science, Marketing
Missouri Western State University 2001 — 2004
Marketing
Aurora Sinai Medical Center September 2014 - Present
Creative Healthcare Solutions, LLC February 2011 - April 2011
Next Step in Residential Services LLC May 2010 - July 2010
Midwest Orthopedic Specialty Hospital January 2010 - May 2010
U.S. Cellular April 2008 - January 2010
Aurora Health Center/Aurora Wilkinson Clinic October 2006 - April 2008
Skills
Nursing, BLS, Hospitals, Cpr Certified, Clinical Research, Medical/Surgical, Home Care, Medical Records, Operating Room, Long-term Care, Healthcare, Patient Education, Nursing Education, EMR, CPR Certified, Pediatrics
Education
Milwaukee School of Engineering 2011 — 2015
Bachelor of Science (BS), Registered Nursing/Registered Nurse, Senior
Waukesha County Technical College 2007 — 2010
Associate's degree, Surgical Technology/Technologist, Senior
Carroll University 1996 — 2002
Bachelor of Science (BS), Psychology, Pre-Law, Senior
Waukesha North High School 1993 — 1996
High School Diploma, Advanced Math, Sciences, and English, Senior
Altria Group Distribution Company January 2015 - Present
U.S. Cellular November 2013 - January 2015
Department of Diversity and Inclusion (Virginia Tech) July 2013 - November 2013
Finish Line May 2013 - October 2013
Foot Locker July 2010 - April 2013
Kroger August 2008 - August 2010
Skills
Visual Merchandising, Store Management, Merchandising, Loss Prevention, Retail Sales, Retail, Store Operations, Cashiering, Inventory Management, Inventory Control, Apparel, Driving Results, Sales, Fashion, Merchandise Planning, Profit, Customer Service, Assortment, Customer Satisfaction, Trend Analysis, Data Analysis, Statistical Data..., Statistics
Education
Virginia Polytechnic Institute and State University 2010 — 2013
Bachelor of Science (BS), Sociology
New River Community College 2008 — 2010
Hines December 2014 - Present
Hudson November 2013 - Present
PCAOB July 2014 - November 2014
MediaVest November 2013 - June 2014
Abbott Smith Associates (company closed) February 2013 - October 2013
Panda Restaurant Group August 2012 - January 2013
Wireless Vision, LLC September 2010 - August 2012
U.S. Cellular December 2006 - September 2010
Midwest Airlines October 2005 - November 2006
Air Wisconsin Airlines September 2004 - September 2005
Skills
Applicant Tracking..., Recruitment Training, Recruiting, Management, Human Resources, Strategic Sourcing, Strategic Planning, Performance Management, Sourcing, High Impact..., Talent Acquisition, College Recruiting, Employee Relations, Executive Search, Hiring, Interviews, Onboarding, Employee Benefits, Talent Management, New Hire Orientations, Screening, Benefits Negotiation, Employer Branding, Employee Engagement, Internet Recruiting, Training, Leadership, Temporary Placement, Program Management, Vendor Management, Deferred Compensation, Personnel Management
Education
National Louis University 1999 — 2001
MS, Human Resources
The University of Kansas 1992 — 1997
BGS, Communications
Verizon Wireless August 2015 - Present
Verizon June 2014 - July 2015
hhgregg June 2013 - June 2014
Capital Choice Financial March 2010 - April 2014
JPMorgan Chase February 2012 - January 2013
U.S. Cellular February 2011 - February 2012
Skills
Sales&Marketing, Communicative Skills, Problem Solving, Coaching, Managing Associates, Exceptional public..., Recruitment Training, Customer Service..., Licensed Life Insurance..., Sales, Sales Management, Leadership, Recruiting, Customer Service, Life Insurance, Customer Retention, Risk Management, Term Life Insurance, Retail, Property & Casualty..., Reporting & Analysis, Customer Experience, Direct Sales, Microsoft Excel, Microsoft Word, Cross Selling, Marketing, Insurance
Education
Moraine Valley Community College 2001 — 2002
Computer Systems Networking and Telecommunications
U.S. Cellular September 2010 - Present
U.S. Cellular 2009 - 2010
U.S. Cellular 2006 - 2009
Olin Employees Credit Union 2005 - 2006
Skills
Onboarding, Employee Relations, Human Resources, Public Relations, Talent Management, Team Building, Succession Planning, Recruiting, Coaching, College Recruiting, Employee Engagement, Hiring, Interviews, Leadership Development, Leadership, Organizational..., Performance Management, Strategy, Talent Acquisition, Training
Education
Missouri State University 2003 — 2005
Master of Science (M.S.), Industrial and Organizational Psychology
Southern Illinois University, Edwardsville 2000 — 2003
Bachelor of Science (B.S.), Psychology
U.S. Cellular March 2014 - Present
Sommerfelds Trains May 2003 - Present
Wisconsin Department of Transportation October 2013 - March 2014
U.S. Cellular November 2000 - June 2013
U.S. Cellular July 1996 - November 2000
American Paging August 1994 - June 1996
MobileMedia / MetroMedia Paging April 1990 - July 1994
Square D Company January 1989 - March 1990
Milwaukee 2-Way - Motorola April 1984 - December 1988
Skills
RF Engineering, CDMA, Cellular Communications, LTE, Antennas, Wireless, EVDO, RF design, 4G, Testing, TDMA, Switches, RAN, MapInfo, CDMA2000, WiMAX, WiFi, Troubleshooting, Outlook, Soldering, Microsoft Excel, Distributed Antenna..., Repeaters, Microsoft Word, Ethernet, FCC License, Spectrum Analyzer, Optimization, Wireless Broadband, Network Optimization, 3GPP, 3G, Trunking, Backhaul, Mobile Devices, Cellular, RF, Geological Mapping, antenna sweeping, RF Design
Education
Milwaukee Area Technical College 1980 — 1982
Associate Degree, Electronic Communications
High School 1975 — 1979
Graduate, General Education
Procter & Gamble April 2013 - Present
U.S. Cellular October 2012 - May 2013
Sprint Inc April 2010 - June 2012
T-Mobile August 2007 - January 2010
Bell Industries/ SunRocket Internet Phone Company June 2006 - July 2007
Boys & Girls Club of Springfield, Inc. June 2005 - August 2006
Washington University April 2003 - January 2006
Skills
Microsoft Office, Linux, VirtualBox, Open Source Software, Cisco Routers, Cisco Networking, Equipment Installation, Network Administration, Databases, Data Entry, SIP, Customer Service, Technical Leadership, Data Analysis, Process Management, Operating Systems, Mobile Applications, Customer Satisfaction, Networking, Telecommunications, Process Improvement
Education
Missouri State University 2003 — 2009
Bachelor of Science, Computer Information Systems 2003
Central Missouri State University 2002 — 2003
Business Adminstration/ Marketing
Parkway North H.S 1998 — 2002
H.S Diploma, General Studies
Barstool Central September 2012 - Present
Custom Boat Service January 2006 - Present
Skyline Southern Wisconsin June 2011 - September 2012
First Weber Group June 2010 - June 2011
BarStool Central September 2007 - June 2011
The Idea Centre @ Skyline November 1996 - October 2004
U.S. Cellular 1995 - November 1996
ABC Outdoor Advertising 1985 - 1994
Skills
Trade Shows, Customer Service, Small Business, Advertising, Social Networking, Sales, Marketing Strategy, Contract Negotiation, Social Media Marketing, Retail, Sales Management, Leadership, Negotiation, New Business Development, Relocation, Event Planning, Event Management, Social Media, Online Marketing, Account Management, B2B, Team Building, Budgets, Project Management, Real Estate, Customer Satisfaction, Public Relations, Email Marketing, Time Management, Strategic Planning, New Home Sales, Referrals, Marketing Communications, Direct Marketing, Market Research, Cold Calling, Market Analysis, Lead Generation, Strategy
Education
Mount Mary University 1981 — 1982
Bachelor's of Arts, Business
Brookfield Central High School 1976 — 1980
High School
U.S. Cellular July 2011 - Present
U.S. Cellular June 2009 - July 2011
Skills
Cellular Communications, Customer Experience, LTE, 4G, Wireless Broadband, Mobile Technology, Mobile Devices, Wireless, Call Centers, Troubleshooting, CDMA, Customer Satisfaction, Telecommunications, Customer Retention, Sales Operations, Digital Photography, RF Engineering, Photography, Computer Network..., IP, Wireless Networking, Mobile Communications, EVDO, T1, Networking, Blackberry, RF, Microwave
Education
New England School of Communications 1999 — 2001
Associate of Arts and Sciences (A.A.S.), WebMedia
U.S. Cellular January 2013 - September 2013
Enterprise Rent-A-Car April 2012 - January 2013
Aflac November 2010 - April 2012
Skills
Cold Calling, Customer Satisfaction, Customer Retention, Fleet Management, Marketing, Sales Operations, Account Management, Sales, Customer Service, Sales Management, Negotiation, Insurance, Program Management
Education
Milwaukee Area Technical College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies
US Cellular May 1998 - Present
U.S. Cellular March 1999 - June 2002
Skills
CDMA, Customer Retention, Customer Satisfaction, Call Center, EVDO, Customer Service, Team Building, Coaching, Selling, Team Leadership, B2B, Account Management, Retail, Cold Calling, Call Centers
Education
Mount Mercy College 2011 — 2013
Bachelors in Business and Marketing with a Finance Minor
Enova International December 2014 - Present
Motorola Mobility June 2013 - November 2014
US Cellular January 2011 - May 2013
U.S. Cellular January 2007 - December 2010
U.S. Cellular October 2004 - December 2006
U.S. Cellular March 2003 - October 2004
McLeodUSA 1996 - 2002
Skills
Call Centers, Customer Experience, Telecommunications, Vendor Management, Process Improvement, Cross-functional Team..., Customer Retention, Customer Satisfaction, Customer Service, Leadership, Wireless, Cellular Communications, Team Building, Coaching, Change Management, Strategy, Mobile Devices, Team Leadership, Account Management, Sales Operations, Sales Process, Call Center, CRM, Product Marketing, Training, Project Planning, Product Management, Direct Sales, Salesforce.com, Solution Selling, B2B, Competitive Analysis, Management, Business Process..., Leadership Development, Business Strategy, Quality Assurance, Strategic Planning, Technical Support, Servant Leadership, Organizational Culture, Project Management, Sales, Troubleshooting, Business Analysis, Emotional Intelligence
Education
Mount Mercy College 1996 — 2006
Bachelor's Degree, Business Management and Marketing
U.S. Cellular October 2012 - Present
T-Mobile May 2011 - August 2012
MarketSource August 2010 - May 2011
T-Mobile April 2009 - August 2010
Walmart 2002 - 2009
Skills
Retail, New Business Development, Customer Satisfaction, Wireless, Account Management, Financial Analysis, Communication Skills, Training, Building Relationships, Organizational..., Management, Customer Service, Sales Operations, Leadership, Sales, Team Leadership, Team Building, Customer Retention, Sales Management, Direct Sales, Coaching, Telecommunications, Time Management, Inventory Management, Mobile Devices, Cellular Communications, Program Management, Sales Process, Cold Calling, Customer Experience, Selling, Solution Selling, Relationship Building
Education
Missouri Southern State University 2005 — 2010
Business Administration, Economics/Finance
College Heights Christian School 2002 — 2005
GoDaddy June 2013 - Present
GoDaddy.com July 2012 - June 2013
GoDaddy.com October 2011 - July 2012
Source Media Group May 2011 - October 2011
Sprint Nextel March 2008 - May 2011
Sprint March 2008 - October 2010
U.S. Cellular February 2002 - June 2007
National Kidney Foundation of Iowa September 1997 - February 2002
Skills
Business Development, Sales Operations, Brand Awareness, Direct Sales, Customer Service, Account Management, Strategic Planning, Leadership, Sales Management, Customer Retention, Time Management, B2B, Marketing, Social Media, Team Building, Mobile Devices, CRM, Strategy, Sales Process, Wireless, Social Media Marketing, Project Planning, Marketing Strategy, Sales, Selling, Management, Cold Calling, Business Strategy, Cross-functional Team..., Entrepreneurship, Budgets, Customer Satisfaction, Solution Selling, Public Relations, Product Management, Advertising, Telecommunications, Market Planning, Marketing Communications, Social Networking, Online Advertising, New Business Development, Program Management, Product Marketing, Retail, Fundraising, Strategic Partnerships, Online Marketing, Salesforce.com
Education
Mount Mercy College 1992 — 1996
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Purple Communications, Inc April 2015 - Present
Cintas uniforms August 2006 - April 2015
AT&T wireless December 2004 - August 2006
U.S. Cellular September 2002 - December 2004
Skills
Building Relationships, Territory..., Retail Marketing, Indirect Sales Channels, Program Management, Field Marketing, Training, Mentoring New Hires, Youth Mentoring, Service Improvement, Consultative Selling..., Volunteering, Cultural Diversity, Sales, Leadership, Management, Selling, Customer Service
Education
National-Louis University
B.A studies
U.S. Cellular January 2014 - June 2014
U.S. Cellular June 2013 - December 2013
Heritage House Restarurant January 2013 - July 2013
Variety Wholesalers - Roses May 2013 - May 2013
Adecco Group March 2013 - March 2013
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Word, Invoicing
Education
North Carolina State University 2011 — 2012
N/A, N/A
Bertie STEM High School 2007 — 2011
High School Diploma
Exedy America Corporation September 2013 - Present
Self-employed 2010 - February 2014
Elavon/U.S. Bank October 2010 - July 2012
Cura Partners, LLC March 2009 - August 2010
MAXIMUS May 2007 - December 2008
U.S. Cellular May 1998 - February 2007
Skills
Onboarding, Performance Management, Leadership, Talent Acquisition, Coaching, Personnel Management, Process Improvement, Payroll, FMLA, Employee Training, Performance Appraisal, HRIS, Career Counseling, Vendor Management, Succession Planning, Benefits Administration, EEO, Americans with..., Alternative Dispute..., Civil Rights Law, Employee Relations, Human Resources..., Recruiting, HR Management
Education
New York Institute of Technology-Old Westbury 2004 — 2006
Master of Business Administration, Human Resources Management
University of Tennessee-Knoxville
Bachelor of Arts, Economics (International)
U.S. Cellular October 2012 - Present
Verizon Wireless April 2011 - October 2012
Target Wireless March 2010 - April 2011
Skills
Android, iOS, OS X, Microsoft Word, Microsoft Excel, PowerPoint, Film Production, Film Editing, Audio Editing, Networking, Word Of Mouth Marketing
Education
Ava High School
Missouri State University
Dynacare December 2013 - Present
ProCare Medical Group October 2013 - December 2013
Milwaukee Job Corps May 2013 - October 2013
Milwaukee Career College November 2012 - July 2013
U.S. Cellular June 2012 - October 2012
DDN January 2012 - April 2012
FIS May 2011 - December 2011
MONSTER WORLDWIDE Inc October 2004 - February 2010
ATOS MEDICAL (Kforce Professional Staffing) May 2004 - October 2004
EBIX, INC February 2001 - October 2003
Skills
Accounts Receivable, Customer Service, Data Entry, Time Management, Accounting, Microsoft Word, Training, Analysis, Customer Satisfaction, Public Speaking, Microsoft Excel, Payroll, Human Resources, Administration, Outlook, Phlebotomy, EKG, Vital Signs, Medical Billing, Specimen Collection, Specimen processing
Education
Milwaukee Career College 2012 — 2013
Certification, Medical/Clinical Assistant
Miles College 1986 — 1991
BA of Arts, Communications
Mississippi Department of Revenue January 2015 - Present
U.S. Cellular 2013 - July 2014
Wells Fargo December 2012 - July 2013
T-Mobile September 2003 - January 2012
Skills
Business Development, Financial Analysis, Business Analysis, Management, Wireless, Training, Sales, Operating Budgets, Job Coaching, Analytical Skills, Account Management, Customer Retention, Customer Service, Building Relationships, Sales Process..., New Business Development, Sales Operations, Telecommunications, Time Management
Education
The University of Southern Mississippi 2007 — 2010
Bachelor, Business Administration
Mississippi Gulf Coast Community College 2004 — 2006
Associate of Arts, Business
Great Circle September 2015 - Present
JMARK Business Solutions, Inc. January 2015 - August 2015
U.S. Cellular May 2012 - December 2014
Project ACCESS 2006 - May 2012
Missouri State Foundation September 2001 - June 2006
Southwest Missouri Office on Aging June 1996 - September 2001
Hospice of Southwest Missouri Foundation January 1991 - June 1996
Skills
Non-profits, Public Speaking, Event Planning, Public Relations, Social Media, Editing, Fundraising, Community Outreach, Teaching, Media Relations, Team Building, Press Releases, Event Management, Leadership Development, Newsletters, Time Management, Marketing Communications, Research, Strategic Planning, Customer Service, Marketing, Sales, Online Marketing, Social Networking, Nonprofits, Small Business, Leadership, Training, Strategic Communications, Advertising, Marketing Strategy, Social Media Marketing, Coaching, Facebook, Blogging, Volunteer Management, Copywriting, Community Development
Education
Missouri State University
MA, Communication w/ an emphasis in Conflict Mgt. & Dispute Resolution
Missouri State University
Graduate Degree, Conflict Management and Dispute Resolution
Ozarks Technical Community College
Medical Transcription
Southwest Missouri State University
BS, Communication
U.S. Cellular 1991 - Present
US Cellular January 2005 - January 2012
Skills
High Impact Communicator, People Development, Culture Development, Sales Process, Sales Management, Wireless, Retail Management, Selling, Hiring, Customer Focus, Customer Satisfaction, Team Building, Direct Sales, Customer Retention, Team Leadership, Customer Experience, Sales, Sales Presentations, Cross-functional Team..., Cold Calling, Store Management, Cellular Communications, Account Management, Management, Telecommunications, Inventory Management, Training, Leadership Development, Sales Operations, Recruiting, Leadership, Retail, M2M, Coaching, Market Planning, Passion for Helping..., Solution Selling, Call Centers
Education
William Penn University College for Working Adults 2013 — 2014
Master of Business Leadership
Missouri State University 1987 — 1991
BS Administrative Office Systems
US Cellular June 2014 - Present
U.S. Cellular 2009 - Present
US Cellular February 2001 - August 2009
US Cellular January 2000 - January 2001
Peters Tree Service January 1996 - January 2000
ARC of Wilson County January 1996 - January 2000
Peters Tree Service January 1996 - January 2000
Skills
Accounts Payable, Computer Hardware, Product Development, Cold Calling, Advertising, 4G, Quotas, Cellular Communications, Call Centers, Solution Selling, Retail, CDMA, Forecasting, Training, Cross-functional Team..., Mobile Devices, M2M, VoIP, Go-to-market Strategy, Account Management, Customer Retention, Customer Experience, Management, Sales Operations, Sales Management, Wireless, Telecommunications, Customer Service
Education
Montreat College 2013 — 2014
Associate's Degree, Business Administration and Management, General
Wilson Technical Community College 2012 — 2013
Associate's degree, Business Administration and Management, General
None at present 2015 - Present
Wireless Vision, LLC November 2011 - April 2014
U.S. Cellular June 2010 - September 2011
AT&T August 1999 - November 2009
Skills
Team Building, Leadership, Leadership Development, Oral & Written..., Positive Team Player, Coachable, Store Management, Retail, Wireless, Retail Sales, Customer Retention, Sales Management, Customer Satisfaction, Sales, Sales Operations, Customer Experience, Direct Sales, Merchandising, Call Centers, Quotas, Recruiting, Management, P&L, Cold Calling
Education
University of Phoenix 2007 — 2009
Certified, Pastoral Studies/Counseling
Missouri Valley College 1990 — 1993
Elementary Education and Teaching
Wireless Zone November 2013 - June 2014
Verizon Wireless September 2011 - May 2013
Flextronics November 2009 - September 2011
U.S. Cellular October 2008 - November 2009
US Army August 2007 - May 2009
US Army July 2001 - July 2005
Skills
Customer Service, Leadership, Microsoft Office, Troubleshooting, Sales, Communication, HTML, Networking, Technical Support, Windows
Education
NHTI, Concord's Community College 2014 — 2016
Associate's Computer Science, Computer Programming, Specific Applications, 3.80
Self-employed November 2005 - Present
Mortgage Beacon, L.L.C. January 2005 - October 2005
Fidelity Investments April 2004 - December 2004
Fidelity Investments October 2001 - April 2004
Fidelity Investments October 2000 - October 2001
Fidelity Investments October 1998 - October 2000
Reardon Associates June 1998 - September 1998
U.S. Cellular May 1996 - June 1998
Skills
Training, Employee Benefits, CRM, Project Management
Education
University of New Hampshire 1992 — 1996
Bachelor's degree, Psychology, honors
New Hampshire Institute of Art 2004 — 2005
Interior Design
Bank of America August 2015 - Present
hhgregg May 2013 - August 2015
Sears, Roebuck and Co. 2010 - 2013
Citi Mortgages 2009 - 2009
Verizon Wireless 2007 - 2009
U.S. Cellular 2007 - 2007
Cingular Wireless PCS Store 2004 - 2007
Mid Rivers Golf Course 2003 - 2004
Golf Discount Of St Louis 2001 - 2003
Mid Rivers Golf Course 1999 - 2001
Skills
Sales, Microsoft Office, Customer Service, Management, Retail, Leadership, Training, Sales Management, Merchandising, Inventory Management, Customer Satisfaction, Team Building, Recruiting, Time Management, Visual Merchandising, Team Leadership, Store Management, Research, Sales Operations, Profit, Retail Sales, Coaching, Forecasting, Project Management, Microsoft Word, Employee Training, Direct Sales
Education
St Charles Community College 2008 — 2009
Business Administration and Management, General
Missouri Baptist University 2001 — 2002
Business Administration and Management, General
Verizon Wireless May 2014 - Present
Verizon Wireless February 2013 - May 2014
U.S. Cellular March 2011 - February 2013
TCC Communications T-Mobile Limited April 2010 - February 2011
Teens Against Drunk Driving September 2007 - March 2010
Skills
Sales, Small Business, Medium Business, Direct Sales, Retail, Sales Management, Selling, Customer Service, Customer Retention, Business, Team Building, Marketing, New Business Development, Training, Coaching, Sales Operations, Customer Experience, Telecommunications, Sales Process, Wireless, Customer Satisfaction, Solution Selling, Team Leadership, Cold Calling, Account Management, B2B, Networking, Quotas, Retail Sales, Merchandising
Education
Morton College 2010 — 2015
degree, business management
Morton College 2009 — 2014
J sterling morton west highschool 2004 — 2007
highschool diploma
B&H Computers LLC March 2008 - Present
U.S. Cellular March 2008 - March 2013
Skills
Sales Process, Customer Retention, Wireless, Customer Experience, Sales, Leadership, Sales Growth, Small Business, Connected Devices, Apple Certified, Sales Management
Education
New River Community College
Golden Spirit Alpaca January 2015 - Present
FrankCrum July 2013 - Present
Innisbrook, a Salamander Resort & Spa July 2014 - April 2015
Aveda August 2014 - December 2014
U.S. Cellular February 2013 - July 2013
Greener by the Yard April 2012 - October 2012
Lake City Country Club May 2011 - September 2012
Carnegie Cafe February 2009 - August 2011
Skills
Sales, Building Relationships, Customer Service, Communication, Customer Retention, CRM, Team Building, Training, PEO, Modeling, Cold Calling, Business, Sales Process, Sales Presentations, Consultative Selling..., Electronics
Education
St. Petersburg College 2014 — 2016
Associate's degree, Business/Commerce, General
Iowa Central Community College 2012 — 2013
Business, Management, Marketing, and Related Support Services
New York Conservatory for Dramatic Arts 2011 — 2012
Film/Cinema/Video Studies
Southern Cal High School 2007 — 2011
Diploma, Business/Commerce, General
U.S. Cellular June 2014 - Present
The Great American Cookie Co April 2013 - June 2014
GameStop May 2012 - April 2013
Best Buy October 2009 - May 2012
Game Crazy May 2008 - October 2008
Nash Community College (Midway Cafe) June 2007 - June 2008
Skills
Retail Sales, People-oriented, Retail, Sales, Customer Experience, Customer Satisfaction, Customer Service, Leadership, Customer Retention
Education
Nash Community College
U.S. Cellular August 2011 - Present
Wal-Mart Stores, Inc 2007 - 2011
Wal-Mart, Auburn Maine 2005 - 2007
Skills
Customer Satisfaction, Inventory Management, Leadership Development, Leadership, Loss Prevention, Retail, Sales Operations, Team Building, Customer Service, Customer Retention, Store Management, Sales, Hiring, Customer Experience, Employee Training
Education
Moody Bible Institute 1997 — 2001
BA, Education
Fidelity Investments February 2015 - Present
Symmetry Financial Group August 2014 - February 2015
U.S. Cellular February 2013 - August 2014
The Home Depot November 2011 - February 2013
Walmart March 2009 - November 2011
Skills
Inventory Management, Retail, Customer Service, Customer Experience, Sales, Customer Retention, Management, Wireless, Customer Satisfaction, Retail Sales
Education
Truman State University 2010 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Moberly Area Community College 2008 — 2010
Associate of Arts (A.A.), General education
Assurance June 2013 - Present
U.S. Cellular September 2008 - May 2013
Alltel Wireless September 2007 - May 2008
Discovery Center of Springfield June 2006 - August 2006
Rockwood School District June 2002 - August 2005
Skills
Account Management, Customer Service, Solution Selling, Sales Process, Employee Benefits, Health Insurance, Event Planning, Customer Satisfaction, Written & Oral..., Team Leadership, Team Building, Customer Retention, Wireless, Troubleshooting, Telecommunications, Marketing, Promotions, Mentoring
Education
Missouri State University 2003 — 2007
Bachelor of Science (B.S.), Communication and Media Studies, 3.27 GPA
Microsoft February 2014 - Present
CDW October 2011 - February 2014
CDW-G March 2010 - October 2011
CDW 2007 - March 2010
CDW 2006 - 2007
eVolved Soltuions, Berbee, and CDW Berbee January 2000 - March 2006
TDS Telecommunications Corp. 1998 - 2000
U.S. Cellular 1996 - 1998
Bellsouth Cellular Corp 1991 - 1996
Skills
Lync, Virtualization, VMware, Lync Server 2010, Microsoft Technologies, Cloud Computing, SCOM, Solution Architecture, Hyper-V, Servers, Windows Server, Unified Communications, Enterprise Software, IIS, Active Directory, Microsoft Exchange, SharePoint, Server Architecture, Infrastructure, Data Center
Education
University of Wisconsin-Stout 1987 — 1989
BS, Business Administration
Milwaukee School of Engineering 1984 — 1986
Computer Science and Engineering
Cleo August 2014 - Present
U.S. Cellular May 2012 - September 2014
Research Group at UW-Milwaukee June 2010 - February 2013
Milwaukee School of Engineering May 2009 - May 2010
Skills
C, Java, Linux, Red Hat Linux, Python, Perl, Oracle PL/SQL..., System Administration, SQL, Programming
Education
Milwaukee School of Engineering 2008 — 2012
Bachelor of Science (B.S.), Computer Engineering
Milwaukee School of Engineering 2008 — 2012
Bachelor of Science (BS), Computer Engineering
JustFab Inc. August 2015 - Present
Career Education Corporation March 2015 - May 2015
HTC Global Services June 2014 - March 2015
Wisco Hotel Group January 2014 - May 2014
HSA Home Warranty June 2013 - January 2014
HSA Home Warranty May 2013 - June 2013
U.S. Cellular July 2011 - December 2012
U.S. Cellular May 2010 - June 2011
Manpower July 2009 - March 2010
GE Healthcare May 2006 - August 2006
Skills
Workforce Management, Call Center, Leadership, Customer Service, Training, Business Analysis, Strategic Planning, Verint Impact 360, Aspect eWFM, IEX Total View, Blue Pumpkin, Call Center Forecasting, Call Center Scheduling, Call Center Real Time..., Project Management, Team Leadership, Software Deployment, Business Requirements, Business Consultation, Gap Analysis, Organizational Change..., Business Documentation, End User Training, Project Teams, Verint Workforce..., Verint Quality..., Verint Back Office, Verint Desktop Process..., Avaya CMS, Nortel Symposium..., Aspect RTA, Genesys Contact Center..., Genesys CC Pulse, Microsoft Office, Microsoft Excel, Microsoft SharePoint, Microsoft Project, Microsoft Visio, Google Docs, Google Drive, Google Calendar, Google Sheets, Google Talk
Education
St. Cloud State University 2007 — 2009
Bachelor of Science (B.S.), Business Administration, Management and Operations
Milwaukee School of Engineering 2005 — 2007
Business Administration and Management, General
Waldorf College 2004 — 2004
Engineering
North Division High School 2000 — 2004
Brown & Roberto, PLLC January 1989 - Present
ORNL Federal Credit Union May 2013 - January 2014
U S Department of Education May 2010 - January 2012
U.S. Cellular November 1996 - December 2004
AT&T Wireless August 2003 - May 2004
Milligan and Gilbert , PC 1989 - 1996
Skills
Training, Recruiting, Call Center, Management, Interviews, Customer Service, Sales, Project Management, Customer Retention, Start-ups, Hiring, Leadership Development, Outsourcing, Leadership, Coaching, Outlook, Team Building
Education
Norfolk State University 1973 — 1976
Bachelor, Human Services
School name:
Monsanto Company February 2013 - Present
MGI Freight Solutions, Inc. June 2011 - August 2012
Prime Inc. January 2010 - May 2011
Best Buy February 2009 - May 2011
U.S. Cellular April 2006 - May 2008
Skills
Transportation, Efficient Meeting..., Red Prairie, Logistics, SAP, Customer Service, Freight, Microsoft Office, Shipping, Sales, Microsoft Excel, Inventory Management, IBM AS/400, Microsoft Word, Transportation..., Account Management, PowerPoint, Operations Management, Customer Satisfaction, Warehousing, Leadership, Management, Time Management
Education
Missouri State University 2008 — 2011
Bachelor of Science, Logistics/Supply Chain Management and International Marketing
U.S. Cellular November 2013 - Present
U. S. Cellular February 2008 - Present
U.S. Cellular May 2003 - February 2008
At&T 1993 - 2003
Skills
Customer Experience, Wireless, Product Management, Sales Operations, Telecommunications, Sales Management, Customer Retention, Cross-functional Team..., Direct Sales, Account Management, Customer Satisfaction, Marketing Communications, Vendor Management, Cellular Communications, Team Building, Management, Retail, Cold Calling, Relationship Management, Competitive Analysis, Sales Process, B2B, Microsoft Excel, Sales, Leadership, Training, Quotas, Mobile Devices, Market Research, Salesforce.com, Call Centers, Solution Selling, Process Improvement, Selling, M2M, Indirect Channel Sales, Product Development, Product Marketing, Program Management, Project Planning, Sales Presentations, Strategic Partnerships, Strategy, Team Leadership, Wireless Broadband
Education
Monmouth University
U.S. Cellular May 2008 - June 2014
Skills
Cellular Communications, Quotas, Wireless, 4G, CDMA, Customer Retention, Mobile Devices, Mobile Technology, LTE, EVDO, Customer Experience, Sales, Wireless Broadband, Direct Sales, Telecommunications, Mobile Communications, Microsoft Word, Microsoft Excel, PowerPoint, Mac, Windows 7, Windows Vista, Windows XP Pro, Windows Phone, Blackberry, iPhone, OS X, iOS, Call Centers, Cold Calling, Research, Typing, YouTube, Ubuntu, Internet, Invoicing, Organization, Android, Customer Service, Social Media, Small Business, GSM, Keynote, 10 Key, Xbox 360, Consulting, VMware, Negotiation, Networking, Playstation
Education
Moberly Area Community College 2005 — 2006
Associate's degree, Business Administration, Management and Operations
North Callway High School 2000 — 2004
High School Diploma, General studies
ManpowerGroup April 2014 - Present
Wheaton Franciscan Healthcare October 2011 - April 2013
Wheaton Franciscan Medical Group October 2011 - April 2013
Aurora Health Care June 2008 - September 2011
Aurora Health Care January 2008 - January 2011
CC&N January 2008 - June 2008
CC&N January 2007 - January 2008
U.S. Cellular January 1997 - January 2007
U.S. Cellular January 1997 - January 2007
Skills
Customer Service, Training, Call Centers, Retail, Technical Support, Negotiation, Wireless, Merchandising, Customer Retention, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Customer Satisfaction, Market Research, Public Speaking, PowerPoint, Team Building, Help Desk Support
Education
Mount Mary College 1997 — 2001
B.A, Graphic Design
Mount Mary College 1996 — 2001
Bachelor's, Graphic Design
Heartland Financial USA, Inc. September 2012 - Present
U.S. Cellular September 2008 - September 2012
Skills
Mobile Communications, Telecommunications, Financial Analysis, Credit Analysis, Risk Based Testing, Microsoft Excel, AS400 system, Analysis, Retail, Sales, Customer Service, Microsoft Office, Team Building, Time Management
Education
University of Dubuque 2013 — 2015
Master of Business Administration (MBA)
Mount Mercy College 2010 — 2012
Bachelor of Arts (B.A.), Finance, Economics, Marketing
Kirkwood Community College 2007 — 2010
Associate of Arts (A.A.)
U.S. Cellular June 2014 - Present
U.S. Cellular June 2012 - June 2014
U.S. Cellular July 2010 - June 2012
U.S. Cellular March 2008 - July 2010
US Cellular November 2003 - March 2008
Skills
Sales, Sales Management, Solution Selling, Leadership, Sales Process, Management, Marketing, Forecasting, New Business Development, Selling, Marketing Strategy, Coaching, Strategic Planning, Wireless, Customer Experience, Performance Management, Entrepreneurship, Customer Service, Human Resources, Advertising, Project Planning, Management Consulting, Store Management, Business Planning, Customer Retention, Sales Operations, Account Management, Training, Team Building, Mobile Devices, Salesforce.com, Cross-functional Team..., Building Relationships, Contract Negotiation, Recruiting, Team Leadership, Consulting, Change Management, Quotas, Budgets, Retail, Merchandising, Customer Satisfaction, Direct Sales, Telecommunications, B2B, Program Management, Cold Calling, Time Management, Cellular Communications
Education
Mount Mercy University
Bachelor of Business Administration (BBA), Emphasis in Marketing and Finance
Floyd Consulting
Dream Manager, Employee Engagement
Reynolds Leveraged Services 2011 - Present
First Presbyterian Church Deerfield September 1997 - 2014
Savoyaires August 2008 - October 2012
x-Pactiv/Rank/ReynoldsPkg October 1997 - December 2011
Park Ridge Community Chorus February 2006 - April 2010
North Shore Choral Society September 1997 - April 2010
U.S. Cellular 1996 - September 1997
U S Cellular 1995 - 1997
Zenith Data Systems 1994 - 1996
Moody Bible Institute July 1983 - August 1987
Skills
SQL, EDI, Integration, J2EE, XML, Perl, Unix, Linux, Eclipse, HTML, Java, Web Services, Operating Systems, Troubleshooting, Disaster Recovery, webMethods, EAI, Enterprise Architecture, Databases, Java Enterprise Edition, Middleware, AIX, Enterprise Software, DB2, Shell Scripting, Software Project..., Oracle, Solution Architecture, SDLC, IT Service Management, SharePoint, ITIL, Solaris, IBM AIX
Education
Wheaton College 1988 — 1991
unspecified
Moody Bible Institute 1983 — 1984
Graduate Certificate
Taylor University 1973 — 1979
B.S.
U.S. Cellular April 2015 - Present
Randstad Sourceright February 2015 - Present
ManpowerGroup June 2014 - December 2014
aap3 September 2013 - February 2014
Headway Workforce Solutions July 2013 - September 2013
Volt Workforce Solution February 2011 - July 2013
Shawlsmith London October 2010 - January 2011
Crabtree & Evelyn August 2004 - May 2005
Skills
Recruiting, Applicant Tracking..., Human Resources, Interviews, Sourcing, New Hire Orientations, Management, College Recruiting, Internet Recruiting, SDLC, Hiring, Technical Recruiting, Staffing Services, Screening Resumes, Temporary Placement, Talent Acquisition
Education
North Carolina State University 2003 — 2008
BA, Psychology
North Carolina State University 2003 — 2008
Bachelor of Arts, Psychology
RPO-TTSM Learning
Sourcing Certification
AutoXcel July 2015 - Present
PNC April 2015 - July 2015
Surf City Beach Supply April 2012 - July 2015
U.S. Cellular November 2012 - May 2014
Cumulus Media Inc. 2009 - 2010
Lomax Custom Interiors, LLC March 2004 - May 2009
Skills
Sales, Business Planning, Retail, Account Management, Sales Management, Direct Sales, Customer Service, Cold Calling, Marketing, Social Media Marketing, Advertising, Marketing Strategy, Team Building, B2B, Social Media, New Business Development, Sales Operations, Selling, Marketing Communications, Strategic Planning, Market Planning, Radio, Radio Advertising, Social Networking
Education
University of North Carolina at Wilmington 1994 — 1997
BA, Psychology
Cape Fear Community College 1989 — 1992
AAS, Business Administration
North Carolina State University
U.S. Cellular June 2013 - Present
U.S. Cellular May 2010 - June 2013
Major Telecommnications Company October 2009 - May 2010
CHC Design January 2009 - May 2010
DCG, Inc. September 2008 - October 2009
Major Cellular Provider July 2007 - July 2008
Neumann Homes March 2001 - June 2007
Neumann Homes June 2005 - December 2005
Neumann Homes May 2003 - June 2005
Neumann Homes March 2001 - May 2003
Skills
Visio, MS Project, Microsoft Office, Selling Skills, HRIS, Training, Instructional Design, Instructor-led Training, WebEx, Performance Management, Talent Management, Human Resources, Onboarding, Talent Acquisition, Software Documentation, Program Management, Strategy, Project Management, SuccessFactors, SAP, Photoshop, Captivate, Presenter, Quizmaker, Lectora, Ceridian, Applicant Tracking..., Recruiting, Management, Workshop Facilitation
Education
North Central College
Bachelor of Arts, Education
Oswego High School
Diploma
US Cellular June 2008 - Present
U.S. Cellular 2005 - Present
U.S. Cellular 2005 - 2008
Education
Missouri State University 1997 — 2001
B.S., Marketing, Advertising and Promotion
U.S. Cellular November 2012 - Present
US Cellular August 2004 - October 2010
Education
Missouri Southern State University 1998 — 2004
U.S. Cellular June 2014 - Present
Coastal Choice Realty September 2012 - Present
Time Warner Cable July 2013 - June 2014
Strayer University March 2012 - July 2013
Time Warner Cable August 2002 - November 2011
Skills
Marketing Communications, Account Management, Marketing Strategy, Customer Retention, Telecommunications, Marketing, Product Marketing, Social Media Marketing, Email Marketing, Social Media, Budgets, Event Planning, Event Management, Digital Marketing, Direct Sales, Management, Digital Media, Strategic Partnerships, Advertising, Time Management, Recruiting, Sales, Leadership, CRM, Customer Satisfaction, Sales Management, Sales Operations
Education
North Carolina State University - College of Management 1998 — 2002
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Ericsson @ T-Mobile July 2014 - Present
U.S. Cellular December 2013 - July 2014
Amdocs February 2010 - December 2013
Amdocs January 2001 - January 2010
Fantastic Corporation Ag 1999 - 2000
East West Information Technologies 1999 - 2000
Indotronix 1999 - 1999
Skills
Billing Systems, Unix, Weblogic, Requirements Analysis, Telecommunications, PL/SQL, Telecommunications..., Software Project..., SDLC, Integration, Solution Architecture, Software Development, Java, Perl, SQL, BSS, Business Intelligence, Oracle, Java Enterprise Edition, SOA, Open Source Software, Agile Methodologies, Shell Scripting, Websphere, Spring, Solaris, EJB, WebLogic, Spring Framework, Java Enterprise...
Education
Nagpur University 1990 — 1994
B Tech, Computer Technology
Nagpur University 1990 — 1994
Bachelor of Engineering (B.E.), Computer Engineering
U.S. Cellular May 2014 - Present
Airgas August 2013 - May 2014
U.S. Cellular November 2012 - August 2013
One Hour Heating & Air Conditioning March 2012 - November 2012
Cargill August 2011 - April 2012
Verizon Wireless/Alltel December 2004 - September 2010
Hunt Midwest October 2000 - October 2004
Missouri Department of Corrections September 1996 - October 2000
Skills
Customer Service, Sales Management, Retail, Inventory Management, Telecommunications, Direct Sales, Inside Sales, Procurement, Procure to Pay, Excel, Word, Microsoft Office, Outlook, Corel Draw, Coaching, Microsoft Excel, Sales, Microsoft Word, Account Management, Cold Calling, Customer Retention, Customer Satisfaction, Leadership, Management, Marketing, New Business Development, Sales Operations, Wireless, SAP, Store Management, Retail Sales, Merchandising, B2B, Procure-to-Pay, Sales Process, Selling
Education
Missouri State University 1992 — 1993
Technology
Chillicothe High School 1988 — 1992
High School Diploma, Industrial Technology/Technician
U.S. Cellular December 2011 - Present
Convergence Acceleration Solutions/CAS Group September 2010 - December 2011
Amdocs February 2002 - September 2010
Complete solutions January 2001 - February 2002
India Software Group November 1999 - September 2000
Hofinsoft February 1998 - November 1999
Skills
Telecommunications, BSS/OSS, Solution Architecture, Enterprise Architecture, Requirements Analysis, SDLC, CRM, Product Catalog, Middleware, Weblogic Administration, Oracle SQL, Performance Tuning, Integration, SOA, Software Project...
Education
Pondicherry University 1998 — 1999
MFT, Economics
Loyola College 1994 — 1997
BSc, Chemistry
National Institute of Information Technology 1994 — 1997
GNIIT, Information Technology
Doveton Corrie 1992 — 1994
High School, Science
FeatherShark February 2013 - Present
US Cellular March 2008 - May 2013
U.S. Cellular March 2005 - March 2008
QDI September 2002 - March 2005
QDI September 1999 - June 2002
Six Flags St Louis 1990 - 1996
Skills
Team Leadership, Cross-functional Team..., Strategic Planning, Drive Results, Values-based Leadership, Empowerment, Pride, Respect, Passion for Helping..., High Impact..., Interpersonal..., Interpersonal Skill, Sales Management, Account Management, Territory Management, Territory Development, Revenue Growth..., Merchandising, Building Relationships, Maintaining..., Passion to Succeed, Strategic Thinking, Product Marketing, Sales Force Development, Coaching, Management, Training, Retail, Leadership, Team Building, Recruiting, Sales Operations, Customer Retention, Wireless, Strategy, Sales Process, Customer Satisfaction, Customer Experience, Telecommunications, Business Planning, Sales, Market Planning, B2B, Negotiation, Sales Presentations, Quotas, Solution Selling, Advertising, Cellular Communications, M2M
Education
Missouri State University
Bachelors of Science, Communications Management
St Francis Borgia
PDS Tech, Inc. July 2015 - Present
U.S. Cellular April 2014 - May 2015
U.S. Cellular July 2012 - April 2014
Herzog Railroad Services, Inc. October 2011 - July 2012
PlaneTechs June 2010 - October 2011
AT&T September 2008 - March 2010
Skills
Technical Recruiting, Applicant Tracking..., Temporary Staffing, Internet Recruiting, Onboarding, Screening Resumes, Sourcing, Staffing Services, Talent Acquisition, Recruiting, Temporary Placement, Contract Recruitment, College Recruiting, Interviews, Employee Relations, Training, Hiring, Cold Calling, Resume Writing, Team Building, Talent Management, Permanent Placement, Human Resources, Job Fairs, New Hire Orientations, Customer Service, Background Checks, Leadership, Screening, Employee Training, Business Development, Recruitment Advertising, Team Leadership, Employee Benefits, Workforce Planning, Account Management, Time Management, Microsoft Office, Personnel Management, Outlook, Employee Engagement, Performance Management
Education
Missouri Southern State University 2013 — 2014
Bachelor of Science (BS), Human Resources Management
South University 2010 — 2012
Associate of Science (A.S.), Business Administration and Management, General
Mark Twain High 2000 — 2004
Diploma, General Studies
SGS Consulting June 2015 - Present
American Family Insurance January 2015 - June 2015
American Family Insurance April 2014 - January 2015
American Family Insurance October 2010 - April 2014
U.S. Cellular March 2006 - September 2010
U.S. Cellular April 2003 - March 2006
Skills
Employee Relations, Adult Learning Theory, Adult Learning..., Benefits & Compensation..., Change Management, Leadership Development, Staff Development, Talent Management, Talent Retention..., Training Delivery, Experiential Learning, Team Building, Leading Change, Selling Skills, Negotiation Skills, Consultative Selling..., Recruiting, Behavioral Interviewing, Business Process..., Instructional Design, Program Management, Management, Negotiation, Workshop Facilitation, Strategy, Leadership, Project Planning, Employee Training
Education
Minnesota State University, Mankato 1990 — 1993
B.S. Education, English, Athletics
U.S. Cellular April 2015 - Present
U.S. Cellular October 2012 - April 2015
U.S. Cellular December 2006 - October 2012
U.S. Cellular October 2000 - December 2006
U.S. Cellular November 1993 - October 2000
A+ Communications January 1990 - October 1993
Skills
Sales, Training, Leadership, Management, Customer Retention, Direct Sales, Retail, Sales Process, Cold Calling, Customer Experience, Telecommunications, Customer Satisfaction, Sales Operations, Wireless, Call Centers
Education
Nashville State Community College 2010 — 2013
Working toward Associate of Arts and Sciences (AAS), Accounting, 3.8 GPA
Bearden High School
Progressive Insurance August 2014 - Present
Mo's Sweetside 2009 - Present
U.S. Cellular July 2002 - August 2014
Skills
Technical Support, Wireless, Wireless Networking, Troubleshooting, Customer Retention, Cellular Communications, CDMA, Mobile Devices, LTE, Blackberry, Customer Experience, Mobile Technology, 4G, Networking, Customer Service, Switches, EVDO, Sales, Wireless Broadband, Telecommunications, Call Centers
Education
Cardinal Stritch University 2011 — 2013
Bachelor of Science Management, Business and Management, General
Milwaukee Area Technical College 2003 — 2005
Liberal Arts of Science, Liberal Arts and Sciences/Liberal Studies
Wireless Communications January 2014 - Present
Radio One Motorola Solutions Partner July 2012 - January 2014
U.S. Cellular April 2011 - October 2012
Skills
Mobile Devices, Wireless, Telecommunications, Direct Sales, Sales Process, Account Management, Cold Calling, Sales, Customer Retention, Sales Management, Sales Operations, Sales Presentations, Customer Satisfaction, Product Marketing, Lead Generation, Motorola Digital Systems, Mototrbo, Digital Radio, Mototrbo Applications
Education
North Carolina State University 1989 — 1991
Pfeiffer University, 1987 — 1989
Bachelor of Business Administration (B.B.A.)
Visa 2012 - Present
PreCash 2004 - 2012
VTech 2002 - 2004
AT&T (formerly SBC/Ameritech), 1995 - 2000
U.S. Cellular 1994 - 1995
TeleChoice 1991 - 1994
Skills
Product Management, Product Development, Payment Card Processing, Mobile Applications, Product Requirements, Product Launch, User Stories, User Experience Design, Debit Cards, Electronic Payments, Project Management, Vendor Management, Mobile Payments, Payments, Start-ups, Requirements Analysis, Pricing, Cards, Credit Cards, Payment Industry, Financial Services, E-commerce, Acquiring, Relationship Management, Market Analysis, Transaction Processing, Payment Services, Business Development, ACH, Analytics, Mobile Commerce, Product Marketing, Cross-functional Team..., Leadership, Payment Systems, NFC, Strategy, Payment Cards, Competitive Analysis, E-payments, Merchant Services, Strategic Partnerships, Payment Gateways, Executive Management, Electronic Funds..., Customer Acquisition, PCI DSS, Smart Cards, Gift Cards, Loyalty Programs
Education
New York University 1986 — 1990
Gordie Boucher Ford Lincoln March 2012 - Present
Countryside Ford Mercury July 2008 - April 2012
Countryside Ford Mercury June 2008 - August 2011
U.S. Cellular September 2004 - July 2007
Curry's IGA January 2003 - August 2004
Education
University of Phoenix 2009 — 2010
Moraine Park Technical College 2002 — 2004
U.S. Cellular December 2002 - Present
Skills
Wireless, Wireless Networking, Cellular Communications, EVDO, CDMA, Telecommunications, 4G, 3G, Backhaul, Antennas, Broadband, CDMA2000, Cabling, Computer Network..., DS3, DSL, Ethernet, Fiber Optics, GSM, IP, LTE, Microwave, Mobile Communications, Mobile Devices, Network Design, Network Engineering, Optical Fiber, Routers, SS7
Education
Mount Washington College 1990 — 2010
Hollis High School 1970 — 1974
Grenville Management and Printing July 2010 - July 2012
FedEx Office April 2007 - June 2010
FedEx Office March 2007 - June 2010
U.S. Cellular January 2007 - April 2007
Hewitt November 2006 - February 2007
Sprint Nextel June 2003 - August 2006
Sprint-Nextel June 2003 - August 2005
Education
National-Louis University
Bachelors of Arts
Toyota Financial Services June 2014 - Present
Erb's August 2012 - May 2014
U.S. Cellular July 2003 - August 2012
Best Buy 2000 - 2003
Skills
Customer Retention, Cold Calling, Cellular Communications, Customer Satisfaction, Sales Process, Direct Sales, Quotas, Sales, Retail, Telecommunications, Wireless, Sales Management, CDMA, 4G, Sales Presentations, Solution Selling, VMware, Technology, Selling, M2M
Education
Mount Mercy University 2014 — 2017
Master of Business Administration (M.B.A.), Business, Management, Marketing
Mount Mercy University 2007 — 2009
B.A., Marketing and Management
Washington highschool 1994 — 1998
U.S. Cellular November 2009 - Present
Education
Murray State University 2009 — 2013
Bachelor, Computer Info. Sys./Telecommunications Sys Mgmt.
West Kentucky Community and Technical College
Associate of Science, Computer Information Systems
Abbott Labs / Abbvie October 2012 - Present
U.S. Cellular April 2009 - November 2012
StarTek April 2006 - April 2008
MoneyGram International February 2005 - April 2007
Zurich Insurance March 2001 - March 2002
MCI Corporation January 1994 - March 2001
Skills
Call Center, Workforce Management, Vendor Management, Customer Service, Process Improvement, Telecommunications, Customer Experience, Customer Retention, Cross-functional Team..., Customer Satisfaction, Forecasting, Leadership, Wireless, Operations Management, Call Centers, CRM, Outsourcing
Education
Southwest Missouri State University 1989 — 1993
BA, Bussiness
Wisconsin Department of Justice November 2012 - Present
Department of Justice 2012 - Present
University of Wisconsin-Madison June 2004 - November 2012
U.S. Cellular 1997 - 2004
El Paso Intelligence Center 1991 - 1997
Skills
Databases, SQL, Data Analysis, Database Design, Programming, Microsoft SQL Server, Perl, Java, JavaScript, Access, Linux, HTML, Visual Basic, C#, CSS, Oracle, MySQL
Education
New Mexico State University 1983 — 1991
Bachelor of Science (BS), Computer Science
None May 2000 - September 2011
U.S. Cellular May 1997 - April 1999
Education
National-Louis University 1997 — 1998
Master of Science, Management
U.S. Cellular August 2008 - November 2010
American TV October 2002 - August 2010
Marcus Center for the Performing Arts November 1999 - October 2002
Education
Milwaukee Area Technical College 2011 — 2015
Nursing
Chocolaterie Stam October 2008 - Present
Olmsted Financial Group February 2007 - April 2008
U.S. Cellular September 2002 - May 2007
Ozark National Life Insurance Company January 2006 - January 2007
Skills
Retail Management, Sales Management, Inventory Management, Excel, PowerPoint, Inside Sales, Marketing Strategy, Market Planning, Product Marketing, Leading People, Personal Finance, People Skills, Financial Advisory, Leadership, Customer Satisfaction, Sales, Store Management
Education
Minnesota West Community and Technical College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer Science
Minnesota West Community and Technical College 1999 — 2000
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Insight February 2015 - Present
The Skinny Improv August 2009 - Present
The Berry Company January 2012 - January 2015
U.S. Cellular October 2010 - November 2011
The Skinny Improv August 2009 - September 2010
Skills
Wireless, Sales Process, B2B, Customer Service, Retail, Sales Management, Customer Satisfaction, HTC, Activations, Coaching, POS, Improvisation, Cellular, Cash Handling, Wireless Products, M2M, Mobile, Event Management, Sketch Comedy, Comedy, Stand-up Comedy, Improv Comedy, Federal Government, Cisco Technologies, HP
Education
Missouri State University
U.S. Cellular September 2015 - Present
U.S. Cellular May 2015 - July 2015
US Cellular December 2012 - April 2015
Wireless Consulant January 2012 - December 2012
Skills
Wireless, Customer Retention, Mobile Devices, Customer Experience, Sales Process, Direct Sales, Mobile Technology, Telecommunications
Education
NHTI, Concord's Community College 2009 — 2012
Gogo April 2015 - Present
U.S. Cellular March 2013 - April 2015
iNetworks Group, Inc January 2010 - March 2013
Level 3 Communications January 2007 - January 2010
Broadwing Communications September 2004 - January 2007
Focal Communications August 2003 - September 2004
Skills
General Ledger, Account Reconciliation, Financial Analysis, Tax Accounting, Tax Research, US GAAP, Internal Controls, Financial Reporting, Auditing, Fixed Assets, Variance Analysis, Sales and Use Tax, Telecommunications..., Telecommunications..., Property Tax, FCC 499 Compliance, SAP
Education
National-Louis University 1998 — 2003
Bachelor of Arts, Accounting, 3.8 /4.0 GPA, Graduated with Honors in Accounting
ManpowerGroup July 2013 - Present
U.S. Cellular February 2010 - July 2013
U.S. Cellular February 2007 - January 2010
U.S. Cellular October 2004 - January 2007
U.S. Cellular July 2002 - September 2004
Skills
Wireless, Customer Service, Process Improvement, Media Relations, Strategic Communications, Sales Operations, Training, Leadership, Coaching, Retail, Management, Customer Satisfaction, Telecommunications, Customer Retention, Sales, Employee Training, Customer Experience, Cross-functional Team..., Call Centers, Analysis, Forecasting, Team Leadership, Internal Communications, Change Management, Employee Engagement, Corporate Communications, Strategy, Leadership Development, Vendor Management, Team Building, B2B, Marketing Communications, Strategic Planning, Sales Process, CRM, Marketing, Product Marketing, Direct Sales, Project Planning, Account Management
Education
Mount Mary College 1997 — 2000
Bachelor of Science
Viterbo University 1996 — 1997
U.S. Cellular January 2014 - Present
Great Lakes Higher Education March 2005 - August 2013
Kohl's November 2011 - August 2012
Skills
Inventory Management, Microsoft Office, PowerPoint, Sales, Team Building, Public Relations, Strategic Planning
Education
Nicolet College 1998 — 1999
Accounting and Finance
DIRECTV January 2013 - Present
U.S. Cellular November 2010 - November 2012
U.S. Cellular March 2009 - November 2010
Shaws Supermarket August 2008 - January 2009
T-Mobile March 2007 - August 2008
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Computers, Microsoft Word, Social Networking, Communication
Education
New England College 2006 — 2007
English Language and Literature, General
Dos Amigos Burritos April 2013 - Present
Best Buy 2012 - 2013
U.S. Cellular January 2008 - May 2012
Skills
Mobile Devices, Retail, Retail Sales, Sales, Customer Satisfaction, Customer Experience, Store Management, Inventory Management, Customer Service, Loss Prevention
Education
Hesser College 2010 — 2012
Associate's degree, Business Administration and Management, General
Laconia High School 2000 — 2004
High School
U.S. Cellular August 2012 - Present
U.S. Cellular June 2009 - August 2012
U.S. Cellular November 2003 - June 2009
Skills
Business Development, Sales & Marketing..., Sales Management, Sales, Retail Sales, Business Strategy, Business Planning, Customer Retention, Direct Sales, Mobile Devices, Sales Operations, Sales Process, Selling, Strategic Partnerships, Wireless
Education
Missouri Southern State University 1998 — 2002
U.S. Cellular May 2000 - Present
U.S. Cellular May 2000 - Present
U.S. Cellular May 2000 - Present
Skills
T-1 Troubleshooting, Microwave Deployment, BTS maintenance, Power Distribution, Microsoft Excel
Education
Alcatel Lucent 2010 — 2011
Moraine Valley Community College 2005 — 2008