U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
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U.S. Cellular Employees
Younique Products March 2015 - Present
Northstar Lottery Group, LLC August 2013 - December 2014
Comcast Business Class November 2010 - July 2013
AT&T December 2008 - December 2010
CRICKET September 2008 - January 2010
US Celluar May 2004 - September 2008
U.S. Cellular January 2007 - August 2007
U.S. Cellular January 2004 - January 2007
AT&T January 2000 - January 2002
AT&T January 1998 - January 2000
Skills
Cross-functional Team..., Sales Operations, B2B, Sales Management, Sales, Cold Calling, Customer Service, New Business Development, AT&T Business Direct, Training, Telecommunications, Selling, Sales Process, Account Management, Customer Retention, Leadership, Wireless, Team Building, CRM, Mobile Devices, Call Centers, Forecasting, Coaching, Customer Satisfaction, Merchandising, Customer Experience, Management, Sales Presentations, Retail, Direct Sales, Business Planning, Time Management, Solution Selling, Strategic Partnerships, Marketing Strategy, Salesforce.com, Pricing, Marketing, Managed Services, Entrepreneurship, Process Improvement, Product Marketing, Networking, Project Management, Market Planning
Education
Concordia University 2008 — 2011
Bachelor of Science, Organizational Leadership, 4.0
Columbia College Chicago 2007 — 2011
Bachelor's degree, Organizational Leadership
The Warranty Group December 2014 - Present
The Warranty Group June 2013 - November 2014
Tiffany & Co. October 2011 - March 2014
U.S. Cellular August 2012 - May 2013
Asia Bistro July 2011 - 2013
T-Mobile USA July 2009 - August 2012
Sterling Jewelers August 2004 - July 2009
T-Mobile March 2000 - November 2004
Skills
Sales Management, Retail, Sales, Inventory Management, Customer Retention, Change Management, Strategic Consulting, Corporate Training, Leadership, Customer Service, Luxury Goods, Telecommunications, Organizational..., Relationship-building..., Account Management, Process Implementation, Selling, Marketing Strategy, Entrepreneurship, Marketing, Coaching, Human Resources, Process Improvement, Project Planning, Employee Relations, Customer Experience, Time Management, Salesforce.com..., Sales Operations, Talent Acquisition, Customer Satisfaction, MS Project, Project Management, Program Implementation, Automotive, Property & Casualty..., IBM iSeries, Salesforce.com, Relationship Building
Education
Concordia University-St. Paul 2009 — 2011
MBA, Organizational Leadership
Duke University 2013 — 2013
Certificate of Project Management, Project Management
University of Minnesota-Twin Cities 1999 — 2003
BA, Sociology- Law, Criminology and Deviance
Manifest Destiny Performing Arts Group December 2012 - Present
The Academy of St Benedict the African September 2010 - Present
U.S. Cellular March 2010 - August 2011
US Cellular-Answer Wireless October 2006 - March 2010
Skills
Modern Dance, African Dance, hip hop, Songwriting, Spoken Word, Public Speaking, Acting, Singing, Teaching, Motivation, Music
Education
Columbia College Chicago 2011 — 2014
Bachelor's of music, Contemporary Urban and Pop Music/ Minor in Dance
South Suburban College 2009 — 2010
Associate's degree, Liberal Arts and Sciences/Liberal Studies
IK Multimedia February 2013 - Present
Audio Raiders 2012 - 2013
Beatport 2011 - 2012
Native Instruments 2009 - 2011
Steinway of Chicago 2008 - 2009
Meiotic Promotions Chicago 2006 - 2009
Shure Incorporated 2008 - 2008
U.S. Cellular 2002 - 2007
Education
New York University 2013 — 2014
Digital Media Marketing Studies (distance)
Columbia College Chicago 2004 — 2009
Bachelor of Arts (BA)
University of Wisconsin 2001 — 2003
Associate of Arts (AA)
Old Town School of Folk Music, Chicago 2008 — 2009
Wisconsin Conservatory of Music 2000 — 2001
UW Health February 2008 - Present
Sprint Nextel October 2006 - February 2008
LOCKNET Inc, June 2004 - June 2006
U.S. Cellular April 2001 - June 2004
Allied Computer Group July 1998 - April 2001
American Appraisal Associates December 1997 - July 1998
Skills
Integration, HL7, Cloverleaf, Problem Solving, Troubleshooting, Medical Imaging, Healthcare IT, Healthcare Information..., PACS, DICOM, RIS, Radiology, McKesson, Nuance, Customer Service, Cerner, Imaging, System Administration, Active Directory, Clinical Information..., A+ Certified, Customer Relations, Epic Systems, Epic Bridges Certified
Education
Colorado Technical University 2005 — 2006
BS, Software Engineering
Milwaukee Area Technical College 1996 — 1998
AAS, Computer Science
Transamerica March 2014 - Present
U.S. Cellular August 2013 - March 2014
U.S. Cellular March 2010 - August 2013
U.S. Cellular February 2009 - March 2010
U.S. Cellular January 2007 - February 2009
U.S. Cellular March 2006 - January 2007
U.S. Cellular April 2005 - March 2006
Grant Wood Area Education Agency August 2004 - March 2006
Sam's Club June 2001 - March 2005
Skills
Call Center, Call Centers, Customer Service, Wireless, Customer Experience, Leadership, Customer Retention, Technical Support, Troubleshooting, Customer Satisfaction, Telecommunications, Training, Workforce Management, Team Building, Vendor Management, Cellular Communications, Coaching, Cross-functional Team..., Change Management, Recruiting, Mobile Devices, Team Leadership
Education
Walden University 2007 — 2009
Master of Business Administration (M.B.A.), Leadership
Cornell College 2000 — 2004
B.A., Secondary Education and Psychology
Dave Meute Consulting, LLC January 2008 - Present
VW Credit, Inc. May 2013 - November 2014
Northern Trust Corporation May 2012 - April 2013
Disney ABC Television Group July 2011 - July 2012
Bridgestone Retail Operations LLC November 2011 - May 2012
Dearborn National May 2011 - November 2011
Northern Trust Corporation August 2010 - May 2011
dave meute consulting 2011 - 2011
U.S. Cellular March 2010 - August 2010
Walgreens November 2009 - March 2010
Skills
Data Warehouse..., Data Warehousing, Data Analysis, Solution Architecture, ETL, Abinitio, Talend, Teradata, Oracle, SQL Server, MySQL, MS Access, SQL, Data Architect, Data Modeling, Logical Data Modeling, Physical Data Modeling, Erwin, DB2, Databases, Requirements Analysis, Application Design, AIX, Data Integration, Data Quality, Data Governance, Database Design, SDLC, Systems Analysis, Access, Integration, Data Architecture, Data Marts, Relational Databases, Perl, Stored Procedures, Data Profiling, Business Requirements, Dimensional Modeling, Unix Shell Scripting, Microsoft SQL Server
Education
Concordia University Chicago 1984 — 1988
B.A., Computer Science
Maine South
Weatherford August 2012 - Present
U.S. Cellular May 2010 - July 2012
US Coast Guard June 2000 - May 2010
Skills
Industrial Safety, Training, Safety, Environmental Compliance, Environmental Awareness, Fall Protection, Environmental Issues, Patient Safety, Oil & Gas, TapRoot, Healthcare Management, Wireless, Customer Retention, Customer Satisfaction, Telecommunications, Sales Operations, Customer Service, Sales, Wireless Networking, Inventory Management, Sales Process, Team Leadership, Cold Calling, Leadership, Direct Sales, Team Building, Blackberry, Troubleshooting, Cellular Communications, Sales Management, Oil/Gas, EMT, Employee Training, Supervisory Skills, Call Centers, Operations Management, Networking, Cross-functional Team..., Process Scheduler, Contract Negotiation, Situational Leadership, Loss Prevention, Incident Investigation, Occupational Health, Safety Management..., Gas, Inspection, Petroleum
Education
Columbia Southern University 2014 — 2015
Occupational Safety and Health Technology
Taft College 2012 — 2014
St. John's Medical Center May 2012 - August 2012
U.S. Cellular April 2005 - October 2010
Skills
Paralegals, Customer Service, Customer Satisfaction, Customer Retention, Customer Oriented, Legal Research, Advocacy, Medical Records
Education
Community Care College 2012 — 2013
Tulsa Technology Center-Lemley Campus 2010 — 2011
Cerficiate of training, Medical/Health Management and Clinical Assistant/Specialist
U.S. Cellular April 2014 - Present
U.S. Cellular May 2013 - April 2014
U.S. Cellular May 2006 - May 2013
U.S. Cellular July 2004 - May 2006
Sprint Nextel November 2000 - July 2004
Skills
CDMA, LTE, Troubleshooting, EVDO, Disaster Recovery, Networking, Network Performance, Access, MySQL, Unix, Aircom Optima, IBM COGNOS Business..., Antennas, Actix, Optimization, Drive Test, MapInfo, Planet EV, CDMA 1X, Windcatcher, Network Optimization, RF Engineering, Oracle SQL Developer, RF Planning, Mobile Communications, Network Engineering, VoIP, Mobile Technology, RAN, DAS, Wireless Broadband, Backhaul, RF design, IBM Prospect, InfoVista, 3G, Pivot Charts & Tables, Macro Enabled..., 4G, Spectrum Analyzer, Cellular Communications
Education
Jefferson College 2003 — 2003
Data Networking and Programming
Linn State Technical College 1996 — 1998
Degree: Associate's of Applied Science, ACR&R Technologies
Columbia College
Bachelor's degree, General Studies
The Village Squire April 2013 - Present
Self-employed 2009 - May 2012
U.S. Cellular September 2006 - June 2009
Skills
Restaurants, Restaurant Management, Customer Service, Food Service, Food & Beverage, Microsoft Office, PowerPoint, Microsoft Word, Bartending, Microsoft Excel, Hospitality, Time Management, Event Planning, Menu Development, Food
Education
University of Wisconsin Milwaukee 2012 — 2016
Bachelor of Science (BS), Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Columbia College 2006 — 2009
Bachelor of Arts (B.A.), History
U.S. Cellular 2013 - Present
Tennessee Valley Authority November 2009 - July 2013
Nissan North America May 2003 - December 2008
Skills
Data Center, Linux, TCP/IP, DNS, WAN, Cisco Technologies, Network Administration, Troubleshooting, Networking, Firewalls, Switches, Cisco IOS, Cisco Nexus, Project Planning, VLAN
Education
Colorado Technical University 2007 — 2009
Associates of Science, Information Technology
Western Governors University
B.S., Network Admin/Security
U.S. Cellular June 2014 - Present
U.S. Cellular June 2008 - May 2014
Sprint March 2005 - June 2008
Aegis Consulting August 2003 - May 2004
Skills
Cellular Communications, Wireless, Quotas, Customer Retention, CDMA, 4G, Sales Operations, M2M, Direct Sales, Cold Calling, Customer Satisfaction, Sales Process, Telecommunications, Mobile Devices, Customer Experience, Sales, Team Leadership, Team Building, Customer Service, Account Management, Leadership, Retail, Management, Solution Selling
Education
Columbia College 2012 — 2014
Bachelor of Arts (B.A.), Psychology
Moberly Area Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Educational Psychology
SCHUNK January 2015 - Present
Hallmark Greeting Cards, Inc November 2010 - January 2015
U.S. Cellular November 2005 - November 2010
Skills
Sales, Sales Operations, Marketing, Sales Management, Account Management, Direct Sales, Retail, Competitive Analysis, Customer Satisfaction, Customer Retention, Sales Process, Product Marketing, Cold Calling, Product Development, Marketing Strategy, Training, Management
Education
NAMSR - RMSR Certified
RMSR
Concordia University-Wisconsin 2009 — 2012
Master of Business Administration (MBA), Marketing
Concordia University-Wisconsin 2004 — 2006
Bachelors Degree, Business Management & Communication
Madison Area Technical College 2001 — 2003
Associates Degree, Science
Columbus High School 1998 — 2001
High School Diploma
U.S. Cellular May 2015 - Present
U.S. Cellular June 2013 - May 2015
U.S. Cellular September 2005 - June 2013
U.S. Cellular March 2004 - September 2005
Skills
LTE, Cellular Communications, RF, CDMA, 4G, Wireless, 3G, GSM, EVDO, Telecommunications, Network Optimization, Antennas, CDMA2000, Drive Test, Mobile Devices, Network Performance, 2G, 3GPP, Optimization, SS7, Spectrum Analyzer, TDMA, Agilent, Wireless Broadband, Actix, MapInfo, TEMS, Mobile Communications, IP, TEMS Investigation, TCP/IP, RF Engineering, RF design, WiMAX, RF Planning, Ethernet, WiFi, Troubleshooting, Network Design, VoIP, RF Design
Education
Columbia College 2012 — 2014
Master of Business Administration (MBA), Business/Commerce, General
ITT Technical Institute-Earth City 2003 — 2005
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Mommy and Me September 2012 - Present
Wells Fargo Financial April 2009 - September 2012
Verizon Wireless October 2007 - April 2009
The Law Office of John P. Frye November 2005 - September 2007
U.S. Cellular February 2002 - October 2005
Skills
Agility, Goal-oriented..., Dedication to..., Highly Dedicated, Close Attention to..., Highly Reliable, Inventory Control, Microsoft Office, Sales Presentations, Sales Management, Customer Service..., Customer Satisfaction, Solving people related..., Customer Retention, Customer Engagement, Training Facilitation, Community Participation, Team Building, Team Leadership, Cultural Diversity, Consultative Selling..., Organizational Learning, Culture, Financial Reporting, Revenue Forecasting, Appointment Scheduling, Crew Scheduling, Organizational..., Strategic Communications, Internal Communications, Business Planning, Business Communications, Customer Service, Sales, Leadership Development
Education
Bluefield State College 2003 — 2012
Bachelor's Degree, Organizational Leadership
Concord University 1998 — 1999
N/A
Greenbrier East 1995 — 1998
Diploma High School
Citizens Bank August 2012 - Present
U.S. Cellular May 2008 - August 2012
Skills
Quotas, Wireless, Cellular Communications, Customer Retention, Cold Calling, Sales Process, Direct Sales, Sales Operations, Sales Management, Customer Satisfaction, Telecommunications, Account Management, Customer Experience, Solution Selling, B2B, Sales, Mobile Devices, Retail, Team Building
Education
University of Phoenix 2009 — 2011
MBA
Columbia International University 2002 — 2006
BS, Psychology
U.S. Cellular May 2006 - Present
Gametap August 2005 - May 2006
Skills
Troubleshooting, Mobile Devices, Network Design, RF, Switches, Telecommunications, 4G, TCP/IP, EVDO, RF Engineering, Linux, Android, VoIP, Unix, Network Security, SQL*Plus, K Shell, C Shell, Bash, Tcpdump, Snoop, Ethereal, SMS, MMS, OTA, CDMA 1X, MIP, BREW, Ev-Do, LTE, PDSN, RADIUS, AAA, HA, FA, HSS, OneNDS, PGW, SGW, PCRF, Perl, C++, Java, HTML, Tandem, X86, Cisco Nexus, Juniper Switches, Windows 7, Routers
Education
Colorado Technical University 2015 — 2016
Master of Science (MS), Information Technology Management
ITT Technical Institute-Knoxville
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
DMI (Digital Management, Inc.) April 2015 - Present
Freelance / Music Is Life Chicago August 2005 - Present
Univision America "El Derecho Del Pueblo" con el Abogado Mateo Katz September 2013 - September 2015
DMI (Digital Management, Inc.) April 2014 - April 2015
U.S. Cellular April 2010 - January 2014
U.S. Cellular January 2012 - 2014
C3 Presents / Lollapalooza 2013 - 2013
Good Shepherd Church June 2010 - January 2012
RadioShack October 2006 - July 2009
Star Trax Recordings 2007 - 2007
Skills
Customer-focused, Customer Retention, Customer Satisfaction, Retail Sales, Performance Management, Leadership Development, Staff Mentor, Coaching, Training Program Design, Multi-Unit Management, Strategic Planning, P&L Management, Marketing Management, Inventory Management, Shrink Management, Sales Operations, Training, DJ, Music Production, Live Sound, Photoshop, Serato Scratch Live, Pro Tools, Sound, Retail, Mobile Devices, Customer Experience, Cold Calling, Wireless, Store Management, Sound Editing, Audio Engineering, Event Management, Social Media, Leadership, Change Management, Promotions, Event Planning, Social Media Marketing, Social Networking, Music Industry, Recording, Audio Editing, Audio Post Production, B2B, Sales Process, Entertainment, Sales Management, Facebook, Multimedia
Education
Columbia College Chicago 2004 — 2007
Bachelors Degree in Audio Arts & Acoustics, Sound Engineer/Recording
Morton College 2000 — 2003
Associate of Arts (AA)
Farragut High School 1995 — 1999
High School Diploma
U.S. Cellular January 2014 - Present
Currently studying for PMP and Lean Six Sigma Certifications June 2013 - Present
RCN August 2013 - January 2014
Cricket Communications September 2008 - January 2013
River North Sales and Service February 2007 - August 2008
T-Mobile USA January 2004 - October 2006
MCI Corporation May 1997 - July 2003
Evangelical Lutheran Church in America 1993 - 1997
Skills
B2B, Wireless, Operations Management, Retail, Auditing, Microsoft Word, Customer Service, Customer Satisfaction, Customer Retention, Sales Operations, Employee Training, Cross-functional Team..., Telecommunications, Project Management, Community Outreach, Leadership, Training, Team Building, Retail Operation..., Microsoft Excel, National Account..., Instructor-led Training, Direct Sales, Indirect Sales Channels, Policy, Reports, Hands-on Training, Presentations, Multi Tasking, Retail Sales, Small Business Customer..., PowerPoint, Program Management, Management, Time Management, Cellular Communications, Mobile Devices, Human Resources, Budgets, Process Improvement, Customer Experience, Call Centers, Team Leadership, Sales Management, Marketing, Strategic Planning, Analysis, Software Documentation, Managed Services, Product Development
Education
Microtrain Technologies 2013 — 2013
IT Management 4
Concordia College 1980 — 1984
Bachelor of Arts (B.A.), Communications
Chicago Vocational High School 1976 — 1980
H.S, Dipolma, Cabinetmaking and Millwork
Deep Fiber Solutions, Inc. August 2015 - Present
Farmhouse South January 2011 - May 2015
Verizon Wireless March 2007 - April 2011
AT&T January 2004 - March 2007
U.S. Cellular February 1999 - December 2003
United States Air Force June 1991 - December 1997
Skills
Networking, Computer Network..., Troubleshooting, Integration, Satellite Communications, GSM, Cellular Communications, Project Management, Technical Support, DSL, Network Design, TCP/IP, VoIP, Microsoft Office, Mobile Communications, Nokia, Special Operations, Survival Skills, WLAN, Telecommunications..., Network Engineering, LAN-WAN, Cisco Technologies, Linux System..., Command Line, Windows, Solaris, Macintosh, Cisco, Sun, Fault Management, Systems Support, Nortel, EVDO, Wideband, Wireless Engineering, Electrical Engineering, network operations, Remedy ITSM, NetExpert, Documentation, Motorola, Resource Management, Escalations Management, MS Office, LTE, Microwave, SATCOM, hybrid fiber-coax, HFC
Education
East Tennessee State University
Mathematics, Computer Science
Community College of the Air Force 1991 — 1997
Electrical and Electronics Engineering, Wideband Communications
U.S. Cellular October 2013 - Present
U.S. Cellular November 2007 - Present
Maritz Research Europe August 2005 - April 2007
Skills
Coaching, Goal Setting, Training, Leadership Development, Sales Management, Sales Operations, Customer Satisfaction, Customer Service, Account Management, Leadership, Employee Relations, Customer Retention, Sales, Retail, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Team Building, Sales Process, Cold Calling, Customer Experience, Human Resources, Recruiting, Inventory Management, Team Leadership, Quotas
Education
Columbia College 2012 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
Columbia College 2007 — 2010
BA.BS, Business Administration and Management, General
Plank Road Pub and Grill June 2014 - Present
U.S. Cellular May 2005 - June 2014
Valley Cabinet, Inc 1988 - 2005
Skills
Cold Calling, Customer Retention, Sales, Wireless, Team Building, Customer Service, Cellular Communications, Quotas, Retail, Telecommunications, Direct Sales, Selling, Microsoft Word, Microsoft Excel, PowerPoint, Solution Selling, Sales Process, Change Management, Coaching, Management, Sales Operations, Sales Management, Consultative Sales..., Leadership, Leadership Development, Situational Leadership, Customer Satisfaction, Associate Development, Store Management, Inventory Control, Procurement, Supplier Negotiation, Project Estimation, Inventory Management, Physical Inventory, Customer Experience, Account Management, B2B, M2M, Sales Presentations
Education
Concordia University-Wisconsin
Business Management
Cage and Aquarium Productions February 2010 - Present
U.S. Cellular January 2008 - July 2010
Authentic Drywall Design June 2002 - January 2008
Skills
Bilingual, Sales Process, Event Management, Word, Excel, Microsoft Office, Customer Service, Cold Calling, Outlook, PowerPoint, Music, Scheduling, Spanish, Supervisory Skills, Microsoft Excel, Process Scheduler, Microsoft Word, Marketing, Time Management, Management, Retail, Sarcasm, Student Development, Career Counseling, Admissions, Admissions Counseling, Social Media, Sales, Sales Operations, Customer Satisfaction
Education
Kankakee Community College 2010 — 2011
Electrical, Entry Level photo-voltaic certificate
Columbia College Chicago 2004 — 2008
Bachelor's degree, Business
SiteXpedite June 2014 - Present
Data Cell Systems, Inc., a MasTec Co. at MasTec Network Solutions October 2012 - June 2014
U.S. Cellular February 2011 - October 2012
Skills
Entrepreneurship, Start-ups, Strategic Partnerships, Business Development, Business Strategy, Mobile Applications, Strategy, Wireless, Mobile Technology, Product Development, E-commerce, Strategic Planning, Construction Management, Mobile Devices, Analytics, Cross-functional Team..., Executive Management, Management, Marketing Strategy, Networking, Product Marketing, Program Management, Project Planning, Training, Vendor Management
Education
Cornell University 1993 — 1994
Master's Civil Engineering, Structural Analysis and Design
Union College 1989 — 1993
Bachelor of Science (B.S.), Civil Engineering
U.S. Cellular November 2013 - Present
U.S. Cellular August 2012 - October 2013
U.S. Cellular 2012 - 2013
U.S. Cellular September 2008 - August 2012
U.S. Cellular 1995 - 2012
U.S.Cellular August 2004 - August 2008
Skills
Customer Retention, Cellular Communications, Wireless, Quotas, Leadership, M2M, 4G, Account Management, Building Relationships, B2B, CDMA, Call Centers, Cold Calling, Cross-functional Team..., Customer Experience, Customer Satisfaction, Direct Sales, EVDO, Indirect Channel Sales, LTE, Merchandising, Mobile Communications, Mobile Devices, Mobile Technology, Retail, Retail Sales, Sales, Sales Management, Sales Operations, Sales Process, Selling, Servant Leadership, Solution Selling, Team Building, Team Leadership, Telecommunications, Vendor Management, Wireless Broadband, Strategic Partnerships
Education
Columbia College
Bachelor of Business Administration (B.B.A.)
Colorado Technical University 2014 - Present
Applebee's October 2006 - April 2014
U.S. Cellular October 2010 - October 2011
Skills
Bartending, Restaurant Management, Restaurants, Food & Beverage, Culinary Skills, Micros, ServSafe, New Restaurant Openings, Fine Dining, Catering, Food, Food Service, Banquets, Menu Development, Cashiering, MICROS, Customer Service, Customer Satisfaction
Education
Colorado Technical University 2014 — 2015
Associate of Science (A.S.), Health and Medical Administrative Services
Fort Chiswell High School 2004 — 2007
Gallery Furniture 2013 - Present
National Museum of Mexican Art 2011 - Present
U.S. Cellular 2005 - 2013
Marwen 2010 - 2012
Skills
Blogging, Social Media, Social Networking, Teaching, Social Media Marketing, Event Planning, Facebook, Editing, Copywriting, Public Relations, Marketing Communications, Email Marketing, Advertising, Adobe Creative Suite, Press Releases
Education
Columbia College Chicago
University of Illinois at Chicago
Mastering Grant Writing
Walgreens June 2014 - Present
carlton at the lake May 2011 - January 2014
U.S. Cellular May 2009 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Google Docs, Microsoft Exchange, Social Networking, Bilingual-English/Spanis..., Teamwork, Customer Service, Customer Retention, Customer Satisfaction, Administrative Work, Office Administration, Front Office, People Skills
Education
Colorado Technical University-Online 2012 — 2014
Associate of Science (AS), Health/Health Care Administration/Management
Catamaran December 2014 - Present
Nosey girl, LLC January 2014 - Present
freelance January 2012 - Present
1iota - The Fan Agency April 2015 - May 2015
U.S. Cellular March 2013 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2013 - December 2014
Macy's May 2012 - March 2013
Robert Bosch November 2010 - February 2011
Comcast Cable June 2009 - June 2010
BUILD Inc November 2006 - May 2009
Skills
Leadership, Pro Tools, Songwriting, Broadcast, Music Industry, Microsoft Excel, Non-profits, Creative Writing, Customer Service, Marketing, Public Relations, Sales, Social Networking, Social Media Marketing, Social Media, Event Planning, Facebook, Entertainment, Editing, Event Management, Public Speaking, Music, Writing, Digital Media, Blogging, Twitter, Microsoft Office, Marketing Strategy, Marketing Communications, PowerPoint, Film
Education
Columbia College Chicago 2005 — 2010
Radio Broadcasting
Malcom X College
General Studies
Lawton Public Schools August 2015 - Present
DIRECTV March 2015 - August 2015
Tec-Masters, Inc. June 2015 - July 2015
Case & Associates May 2014 - November 2014
Assembly of God October 2013 - June 2014
United States Air Force August 2011 - July 2013
U.S. Cellular January 2011 - July 2011
Aaron's, Inc April 2010 - February 2011
Best Buy August 2009 - November 2009
Jeanne Mayo Ministries September 2006 - June 2008
Skills
Access Control..., Active TS/SCI Clearance, AFSCN, AFSCN COMPUSEC, Analysis, Avaya IP Telephony, Cable Management, Cisco IP Telephony..., Cisco Routers, CompTIA Security+, Computer Hardware..., Computer Network..., Computer Network..., Computer Science, COMSEC, Copper Cabling, COTS Integration, Cryptography, Customer Service, Data Network, DISA, DoD, Electrical Engineering, Fiber Optic Technology, Fireberd, Information Assurance, Intrusion Detection, IT Infrastructure..., Leadership, Logistics, Maintenance & Repair, Microsoft Office, Military Experience, Network Design, Network Engineering, Network Infrastructure, Networking, Preventive Maintenance, Promina, Sales Management, Signal Generators, System Testing, Systems Security..., Team Building, Telecommunications..., Transport Networks, Troubleshooting, Video Networking, Voice Networking, Public Speaking
Education
Southwestern Assemblies of God University 2008 — 2015
Bachelor's Degree, Occupational Leadership
Community College of the Air Force 2011 — 2013
Associate of Applied Science, Electrical, Electronics and Communications Engineering
U.S. Cellular August 2010 - September 2012
L.L.Bean October 2006 - August 2010
Eastern Mountain Sports August 2005 - September 2006
Skills
Customer Retention, Customer Satisfaction, Direct Sales, Quotas
Education
Community College of Vermont
U.S. Cellular November 2012 - Present
Save-A-Lot February 2011 - September 2012
Homeshield July 2010 - January 2011
The Home Depot February 2006 - April 2010
Orchard View Farms June 2004 - August 2007
Skills
Store Management, Sales, Loss Prevention, Customer Service, Leadership, Grocery, Inventory Management, Profit, Distribution Center..., Retail Sales, Shrinkage, Store Operations, Merchandising, Retail, Customer Satisfaction, Time Management, Inventory Control
Education
Columbia Gorge Community College 2006 — 2007
No Degree, Early Childhood Education and Teaching
Eastern Oregon University 2005 — 2006
Transfer No Degree, Elementary Education and Teaching
Crook County High School 2001 — 2005
High School Diploma
Verizon Wireless March 2013 - Present
Verizon Wireless August 2012 - March 2013
U.S. Cellular March 2011 - July 2012
U.S. Cellular August 2010 - March 2011
U.S. Cellular June 2009 - June 2010
U.S. Cellular July 2006 - June 2009
Skills
Cellular Communications, Wireless, CDMA, Customer Satisfaction, Call Center, Customer Experience, Telecommunications, LTE, 4G, EVDO, Cross-functional Team..., Customer Retention, Coaching, Team Building, Broadband, Troubleshooting, Situational Leadership, Leadership, Team Leadership, Call Center Development, Call Centers, Customer Service...
Education
Strayer University-Tennessee 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Cornell College 2004 — 2006
Psychology
Verizon Business July 2011 - Present
Verizon Business October 2010 - June 2011
Fidelity Residential Solutions October 2008 - June 2010
Fidelity Residential Solutions 2008 - 2010
Family Financial LLC April 2007 - August 2008
2004 DIAL AMERICA August 2005 - November 2007
U.S. Cellular August 2004 - December 2006
Martin Lamar Loose January 1996 - January 2002
The Sportsman's Guide January 1998 - January 1999
Skills
Microsoft Excel, Customer Satisfaction, Customer Service, Account Management, Process Improvement, Real Estate, Microsoft Office, Loans, Sales, Short Sales, Mortgage Lending, First Time Home Buyers, Outlook, Sellers, Selling, Call Center, Negotiation, Team Leadership, Contract Negotiation, Invoicing
Education
Concordia University-St. Paul
SHI International Corp. November 2014 - Present
CDW August 2007 - September 2014
U.S. Cellular March 2006 - March 2007
The Mobile Solution July 2004 - August 2005
Skills
Sales, Software, Computer Hardware, B2B, New Customer..., Selling, Higher Education, Sales Operations, Cloud Computing, HP, Business Development, Training, Solution Selling, Sales Management, Cold Calling, Management, Sales Process, Salesforce.com, New Business Development, Channel Partners
Education
DePaul University 2011 — 2013
Management Information Systems, General
Columbia College Chicago 2003 — 2004
Movie Production
Parkland College 2001 — 2003
Business
Deloitte Consulting July 2013 - Present
Peace & Harmony Solutions, Inc. August 2010 - Present
Deloitte Services LP June 2006 - July 2009
U.S. Cellular November 2005 - March 2006
Joi d’ Vive Productions September 2002 - October 2005
Skills
Microsoft Office, Social Media, Customer Service, Diversity & Inclusion, Avid, Management, Training, Advertising, Nonprofits, Marketing, Copywriting, SEO, Event Management, Recruiting, Marketing Strategy, Marketing Communications, Sales, Analysis, Strategic Planning, Negotiation, Facebook
Education
Roosevelt University 2002 — 2004
Masters of Science, Integrated Marketing and Communication
Columbia College Chicago 1993 — 1997
Bachelor of Arts, Television Producing and Production
Hibbett Sporting Goods November 2014 - Present
Alleghany Motors April 2014 - October 2014
A Wireless - Verizon Wireless Premium Retailer October 2013 - December 2013
Bob Evans September 2012 - January 2013
U.S. Cellular January 2009 - November 2012
The Greenbrier May 2010 - October 2010
Seneca Trail Christian Academy June 2008 - August 2008
Bob Evans April 2006 - August 2008
Mountainside ENT May 2004 - August 2006
Skills
Sales Support, Sales Process, Customer Service, Customer Satisfaction, Customer Retention, Filing, Organizing, Cleaning, Diversity Training, Inclusion, Dynamics, Able To Multi-task, Time Management, Timeliness, Follow-up, Responsibility
Education
Concord University 2012 — 2014
Political Science
Seneca Trail Christian Academy
High School Diploma, 3.5
Verizon Wireless March 2014 - Present
H-H Wireless October 2013 - February 2014
U.S. Cellular May 1998 - June 2013
Skills
Cellular Communications, EVDO, CDMA, Wireless, LTE, CDMA2000, TDMA, RF Engineering, Telecommunications, Wireless Networking, T1, Networking, Network Optimization, Backhaul, SS7, HSPA, 3G, Drive Test, iDEN, WiMAX, Wireless Broadband, 4G
Education
Community College of the Air Force
Electronic Systems Technology, Communication, General
Vernon College
Associate in Applied Science, Business Administration and Management, General
Crystal Group June 2012 - Present
Freelance web January 2008 - Present
U.S. Cellular November 2008 - June 2012
Skills
CSS, XHTML, MySQL, SQL, Microsoft SQL Server, .NET, C#, Visual Studio, Adobe Creative Suite, Sales, JavaScript, jQuery, Windows Server, Requirements Analysis, ASP
Education
Cornell College 2006 — 2009
Computer Science
U.S. Cellular April 2015 - Present
U.S. Cellular September 2013 - April 2015
U.S. Cellular February 2012 - September 2013
United States Cellular February 2011 - February 2012
U.S. Cellular October 2007 - February 2011
Robert Half International August 2005 - July 2007
Legacy Analytics September 2003 - June 2005
Marberry, Miller and Bales CPAs, P.C. June 2001 - June 2002
Skills
Business Case Modelling, Strategic Financial..., Financial Modeling, Business Strategy, Innovation, Valuation, Project Accounting, Personal Financial..., Financial Advisory, Competitive Analysis, Strategy, Wireless, Financial Analysis, Forecasting, Financial Planning, Telecommunications, Cross-functional Team..., Management
Education
The George Washington University - School of Business
MS, Finance
Columbia College
BS, Accountancy
NetRoadshow July 2014 - Present
simplifyMD January 2013 - June 2014
simplifyMD January 2011 - January 2013
simplifyMD June 2008 - December 2010
U.S. Cellular January 2007 - March 2008
Blockbuster June 2004 - December 2007
Barnes & Noble January 2002 - April 2004
Macromedia January 2001 - January 2002
United States Air Force June 1995 - August 2001
Skills
Linux, Project Management, MySQL, Security, Databases, Unix, Customer Service, Management, Microsoft Office, Technical Support, Quality Assurance, Salesforce.com, CRM, Team Management, Shell Scripting, IT Management, Leadership, HL7, WordPress, Networking, Call Center Development, Process Improvement, QA Testing, SugarCRM, Mirth, PHP, Servers, EHR, Troubleshooting, Network Security, Employee Development, Basecamp, Wordpress Design, Ruby, Ruby on Rails
Education
Community College of the Air Force 1996 — 1998
Associates, Computer Science
USAF Basic Training 1995 — 1995
USAF Technical School - 3C0X1, Programmer 1995 — 1995
ADA, Assembly, ADA
Smithson Valley High School 1991 — 1995
General Studies
Financial Equipment Company 2014 - Present
CS3 Technology 2011 - 2014
Trintech 2010 - 2011
The Picture People 2010 - 2010
The Picture People 2007 - 2010
ACE Cash Express 2005 - 2007
Cimarron Contractors 2004 - 2005
Delphi Automotive Systems 2003 - 2004
U.S. Cellular 2000 - 2003
Dollar Thrifty Automotive Group 2000 - 2000
Skills
Access, PowerPoint, Adaptive Planning, Essbase, Microsoft Excel, Forecasting, Budgets, Microsoft Word, Plannning, Sales Operations, Pricing, Financial Reporting, Accounting, Process Improvement, Financial Analysis, Management, Finance, BizInsights, Sage 100 ERP, Intacct, Payroll, Analysis, Managerial Finance, Account Reconciliation, ERP, Auditing, System Implementations, Variance Analysis, Strategic Planning, Project Management, Project Planning
Education
Oklahoma State University
MBA, Business Administration
Concordia University Texas
BA, Business Management
Molex June 2014 - Present
Molex August 2013 - June 2014
U.S. Cellular August 2012 - August 2013
U.S. Cellular August 2010 - August 2012
U.S. Cellular February 2010 - August 2010
Career Education Corporation January 2007 - February 2010
Skills
Performance Management, Talent Management, Analytics, Employee Training, Detailed Organization, Customer Service, Management, Interpersonal Skill, German, Cultural Awareness, HR Metrics, Project Management, Data Analysis, Microsoft Excel, SPSS, Microsoft Office, PowerPoint, Microsoft Word, Data Mining, Training, Customer Retention, Leadership, Analysis, Human Resources, Coaching, Customer Experience, Leadership Development, Team Leadership, Cellular Communications, Cross-functional Team..., Project Planning, Team Building, Account Management, Process Improvement, Forecasting, CRM, Sales, Vendor Management
Education
Universität Wien / University of Vienna 2003 — 2006
Diploma, Germanic Languages, Literatures, and Linguistics
Colorado Technical University-Online 2007 — 2009
Accounting
Lisle Senior High School 1999 — 2003
Aspen Dental October 2015 - Present
Party Bombs, Inc. February 2012 - Present
Stagecoach Trail Limestone July 2014 - September 2015
American Family Insurance February 2014 - July 2014
Aspen Dental November 2010 - January 2012
U.S. Cellular September 2006 - October 2010
Skills
Strategic Planning, Marketing Strategy, Sales Management, New Business Development, Business Strategy, Product Development, Budgets, Team Building, Negotiation, Customer Service, Change Management, Cross-functional Team..., Sales, Business Planning, Insurance, Trade Shows, Sales Operations, Management
Education
Columbia College 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Highland Community College 2006 — 2008
Associate of Science (A.S.), Social Sciences
North American Drillers September 2009 - Present
U.S. Cellular February 1995 - June 2002
United States Air Force October 1980 - January 1988
Education
Community College of the Air Force 2000 — 2007
Associate's degree, Logistics, Materials, and Supply Chain Management, 3.5
Fairmont State University 1977 — 1978
U.S. Cellular November 2009 - May 2014
Hyatt Hotels & Resorts May 2008 - February 2009
Hyatt Hotels & Resorts/Hyatt International Corp. October 2006 - May 2008
Hyatt International Corp. March 2000 - October 2006
Hyatt International Corp. July 1998 - March 2000
Arnstein & Lehr LLP July 1997 - July 1998
Anesi, Ozmon, Rodin, Novak & Kohen, Ltd. November 1993 - July 1997
Skills
Marketing Communications, Marketing Strategy, Marketing, Product Marketing, SharePoint, Google Analytics, Salesforce.com, Product Management, Content Management, Channel Marketing, SEO, Virtual Goods, Online Marketing, Brand Management, Marketing Management, WordPress, MMS Messaging, Revenue Management, Advertising, Basecamp, Public Relations, Management, Social Media Marketing, SMS Messaging, International Marketing, Corporate Communications, Press Releases, Brand Development, Provisioning, Newsletters, Integrated Marketing, Digital Asset Management, Graphic Design, Brochures, Graphics, Hospitality Industry, Internal Communications, Copywriting, Social Media, Telecommunications, Global Marketing, Premium Content..., Metadata, Event Management, Employee Training, CRM, Strategy, Sales, Customer Service, Strategic Planning
Education
University of Illinois at Chicago
Liberal Arts and Sciences, General Studies and Humanities
Columbia College Chicago
Advertising Copywriting, Public Relations Writing Techniques
Milwaukee College Prep School March 2012 - Present
New Horizon Center Inc March 2011 - November 2011
HDC August 2008 - February 2011
U.S. Cellular January 1997 - January 2001
Skills
Business Planning, Negotiation, Business Analysis, Financial Accounting, Quality Assurance, Case Management, Public Speaking, Public Relations, Employee Management, Employee/Labor Relations, Multi-state Payroll, Interviews, Leadership, Training, Personnel Management, Employee Training, Recruiting, Employee Relations, Case Managment, Leadership Development, Management, Coaching, Policy, Teaching, Conflict Resolution, Human Resources, Team Building, Customer Service, Community Outreach, Staff Development, Strategic Planning
Education
Herzing University-Madison 2015 — 2016
Master of Business Administration (MBA), Human Resources Management and Services
Concordia University 2007 — 2007
MBA, Human Resources
Concordia University 2004 — 2006
BA, Human Resource Management
Concordia University 2004 — 2006
BA, Business Management/Communications
Nike June 2013 - Present
U.S. Cellular February 2010 - May 2013
U.S. Cellular June 2005 - February 2010
Circuit City 2002 - 2005
Skills
Inspiring Teams, Inspiring Leadership, Profit/Loss..., Leadership..., Change Management, Expectations Management, Project Management, Sales Management, Store Management, Delivering Results, Operations Management, Sales, Event Planning, Marketing Research, Marketing Communications, Strategic Planning, Collaborative Leadership, Collaborative Problem..., Leadership Development, Personal Development, SWOT analysis, Bilingual, Wireless, Retaining Customers, Retail, Exceeding Customer..., Accountability, Associate Development, Goal Setting, Spanish-English, Customer Engagement, Customer Experience, Customer Service, Presentations, Leading Meetings, Sales Leadership..., Sales Rep Training, Coordinating Events, Customer Satisfaction, Leadership, Sales Operations, Customer Retention, Quotas, 4G, Performance Management, Direct Sales, Servant Leadership, Cold Calling
Education
Columbia College Chicago 2002 — 2006
Bachelor of Arts (B.A.), Marketing Communication, Concentration in Advertising
The School of the Art Institute of Chicago 1999 — 2001
Early College Program
Independent May 2014 - Present
Grove Recruiting November 2010 - May 2014
Impact Solutions August 2006 - November 2010
St Francis / Midamerica Bank January 2005 - August 2006
U.S. Cellular February 1999 - June 2005
Schwaab Inc. January 1991 - January 1999
Skills
Operations Management, Training, New Hire Orientations, Team Building, Customer Service, Account Management, Employee Benefits, Team Leadership, HRIS, Performance Management, Process Improvement, Coaching, Strategic Planning, Leadership Development, Social Networking, Succession Planning, Personnel Management, Microsoft Office, Social Media, Project Management, Hiring, Program Management
Education
Concordia University-Wisconsin 1997 — 2002
BA, Management & Communication
Milwaukee Lutheran High School
Waukesha County Technical College 2015 - Present
Mount Mary University August 2013 - March 2015
Sanford-Brown College - Milwaukee March 2010 - October 2013
Sanford-Brown College - Milwaukee February 2009 - March 2010
Sanford-Brown College - Milwaukee April 2005 - February 2009
U.S. Cellular August 2000 - March 2005
Skills
Business Development, Student Recruiting, Research, Program Management, Team Building, Resume Writing, Student Affairs, Microsoft Word, Microsoft Excel, Employee Training, Enrollment Management, Microsoft Office, Healthcare, Leadership Development, Curriculum Design, Social Media, Recruiting, Data Entry, Project Management, Customer Service, Access, Management, Career Development, Accreditation, Curriculum Development, Staff Development, Conflict Resolution, Student Development, Budgets, Student Financial Aid, Time Management, Distance Learning, Sales Management, Leadership, Public Speaking, Teaching, PowerPoint, Retaining Customers, E-Learning, Classroom, Admissions, Editing, Coaching, Career Counseling, Employee Relations, Training, Instructional Design, Adult Education, Higher Education, Technology Integration
Education
Concordia University-Wisconsin 2002 — 2004
Master's, Business Administration - Management
Xavier University of Louisiana 1996 — 2000
Bachelor of Science, Computer Information Systems
Riverside University High School 1992 — 1996
High School Diploma, Business Administration and Management, General
US Cellular January 2015 - Present
US Cellular June 2014 - December 2014
U.S. Cellular 2012 - 2014
US Cellular August 2007 - October 2012
Skills
Sales Management, Management, Wireless, Direct Sales, Telecommunications, Sales Process, Sales Operations, Customer Retention, Sales, Mobile Devices, Customer Experience, Customer Satisfaction, Solution Selling, Cold Calling, Account Management
Education
Columbia College 2009 — 2011
Bachelor's Degree, Business Administration and Management
Moberly Area Community College 2006 — 2008
Associate's Degree
Kohner Properties, Inc. Business Growth ManagerAbstrakt Marketing GroupMay 2013 - July 2013
U.S. CELLULAR November 2009 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Wireless
Education
Columbia Southern University 2013 — 2015
Health Care Administration/EMS Management, Bachelor of Science
Columbia Southern University 2011 — 2013
Associate of Applied Science, Business Administration and Management, General
Sanford Brown College 2006 — 2007
Medical Assistant Diploma, Medical/Clinical Assistant
First Student May 2012 - Present
First Student August 2014 - October 2014
Lamers Bus Lines May 2006 - June 2011
Quality Placement Services February 2006 - April 2006
U.S. Cellular June 2004 - August 2004
Kohl's Department Stores May 2004 - June 2004
The Mark Travel Corporation June 1999 - May 2004
Golden Living June 1997 - May 1999
Skills
Customer Service, Training, Data Entry, Team Building, Leadership Development, HRIS, Administrative..., Administration, Organizational..., Coaching, Training and Employee..., Employee Benefits, Employee Law, Microsoft Office, Front Office, Mac OS, Microsoft Word, PowerPoint, Facebook, Web Design, Social Media Blogging, Twitter, Instagram, Conflict Resolution
Education
Concordia University-Wisconsin 2010 — 2015
B.A. Human Resources Management, Human Resource Management, 3.2
Milwaukee Area Technical College 2001 — 2008
A.A., Teacher Education
State Farm May 2015 - Present
Wells Fargo October 2012 - January 2015
U.S. Cellular April 2012 - March 2013
U.S. Bank October 2008 - March 2012
Blockbuster January 2004 - October 2008
Skills
Customer Service, Loans, Mortgage Lending, Risk Management, Financial Services, Finance, Microsoft Office, Team Building, Portfolio Management, Life Insurance, Banking, Cross Selling, Outlook, Small Business, Property, Data Entry, Microsoft Word, Marketing, Investments
Education
Columbia Gorge Community College 2014 — 2015
Associate's degree, General Studies, 4.0
QPS Employment Group July 2013 - Present
Cumulus Media July 2012 - March 2013
Ashford University November 2011 - July 2012
U.S. Cellular September 2011 - November 2011
U.S. Cellular February 2011 - November 2011
Quad Cities River Bandits June 2009 - October 2010
Skills
Quotas, Cellular Communications, Wireless, M2M, Retail Sales, Customer Retention, Direct Sales, Telecommunications, Customer Satisfaction, Sales, Cold Calling, Retail, Media Relations, Facebook, Sports, Social Media, Baseball, Ticket Sales, Marketing, Sponsorship, Social Networking
Education
Cornell College 2006 — 2010
Bachelor's degree, Sports Marketing & Management
Mid-Columbia Medical Center January 2014 - Present
One Community Health November 2012 - January 2014
The Springs at Mill Creek September 2012 - January 2013
U.S. Cellular September 2003 - May 2011
Skills
Microsoft Excel, Microsoft Word, Access, Microsoft Publisher, Accounts Receivable, Accounting, Tax Returns, Google Docs, PowerPoint, Outlook, Multi-line Phone, QuickBooks, Quicken, Accounts Payable, Prior Authorization, Prioritize Workload
Education
Columbia Gorge Community College 2013 — 2015
Associate of Science (A.S.), Business Administration and Management, General, GPA 3.46
The Dalles High School 1998 — 2002
High School Diploma, 12
FTD March 2014 - Present
Colorado Technical University October 2013 - March 2014
Xerox May 2013 - October 2013
Xerox March 2013 - May 2013
U.S. Cellular October 2011 - March 2013
U.S. Cellular November 2010 - October 2011
Scrip Companies January 2010 - June 2010
Quantum Professional Search June 2009 - January 2010
Skills
Call Centers, Leadership, Training, Social Media, Facebook, Sales, Management, Customer Service, Customer Satisfaction, Customer Experience, Time Management, Social Media Marketing, Social Networking, Interviews, Leadership Development, Employee Training, Wireless, Team Leadership, Coaching, Organizational..., Salesforce.com, Call Center Development, Microsoft Office, Communication Skills, Team Building, Teamwork, Workforce Management, Technical Support, Cellular Communications, Avaya, Multi Tasking, YouTube, Mobile Marketing, Microsoft Word, Twitter, LinkedIn, Interpersonal Skill, Writing, Reading, Supervising, Organization, Driving Results, Mobile Devices, Outlook, Telecommunications, Data Entry, Brand Management, Instagram, E-commerce, Hootsuite
Education
Colorado Technical University 2012 — 2015
Bachelor of Science, Psychology-Organizational Behavior, 4.0
Waubonsie Valley High School 2002 — 2006
High School Diploma, Regular/General High School/Secondary Diploma Program
Life Navigators December 2013 - Present
Kelly Services April 2012 - November 2013
SaintA November 2012 - September 2013
U.S. Cellular February 2010 - March 2012
Lund Van Dyke, Inc. Autism & Behavior Specialists December 2010 - May 2011
Dungarvin August 2008 - October 2009
Outpost Natural Foods Cooperative September 2006 - November 2008
United Cerebral Palsy of Southeast Wisconsin August 2007 - December 2007
Osco Drug October 2000 - September 2006
Skills
Crisis Intervention, Family Therapy, Professional Counseling, Community Organizations, Grant Writing, Disability Advocacy, Training, Individual Counselling, Group Therapy, Microsoft Office, Technology, Mindfulness, Customer Service, Psychology
Education
Concordia University-Wisconsin 2011 — 2013
Master's Degree, Professional Counseling
Ottawa University-Wisconsin 2010 — 2011
Bachelor's Degree, Human Services, General
Milwaukee Area Technical College 2005 — 2007
Associate's Degree, Human Services, General
Private Stock January 2014 - Present
Saba/Pivot Gang December 2012 - Present
Heart of the City TV August 2011 - Present
Mick Jenkins & Kirk Knight Nationwide Tour February 2015 - February 2015
React Presents September 2012 - October 2013
BIZ 3 Publicity June 2012 - October 2013
U.S. Cellular March 2010 - May 2013
New Futuro February 2012 - June 2012
Skills
Social Media, Entertainment, Facebook, Press Releases, Content Strategy, Event Planning, Television, Marketing Strategy, Film, Publicity, Social Networking, Social Media Marketing, Marketing, Microsoft Office, Music, Event Management, Music Industry, Music Videos, Hip Hop, Video Production, Videography, Music Publicity, Project Management, Music Festivals, Event Production, Live Events, Management, Blogging, Customer Service, Public Relations, Writing, Advertising
Education
Columbia College Chicago 2005 — 2010
BA, Marketing Communications
Greenbrier Valley Medical Center, Ronceverte, WV November 2014 - Present
Pocahontas Memorial Hospital May 2011 - November 2014
U.S. Cellular August 2008 - May 2011
Verizon Wireless November 2006 - May 2008
Skills
Active Directory, Project Management, Disaster Recovery, IT Management, Windows, Security, HTML, Crystal Reports, VMware, Network Administration, Vendor Management, Troubleshooting, Windows Server, SharePoint, System Administration, HIS Implementation, Microsoft Exchange, HMS, Microsoft Office, Technical Support, Servers, EHR, HL7, Help Desk Support, Windows 7, Training, Software Documentation, Marketing
Education
Liberty University 2014 — 2016
Bachelor of Science (BS), Networking & Security
National Institute of Technology 2002 — 2002
Networking Certificate
Concord University 1997 — 2001
Spectrum Business March 2015 - Present
D Metal, LLC January 2005 - Present
Five Star Cellular, Inc November 2003 - March 2015
U.S. Cellular December 1999 - November 2003
Skills
Sales Operations, Wireless, Management, Customer Retention, B2B, Sales, Advertising, Retail, Customer Experience, Cellular Communications, Training, Marketing, Customer Satisfaction, Direct Sales, Mobile Devices, Sales Management, Telecommunications, Coaching, Customer Service
Education
Concordia University
Bachelor of Arts, Management & Communications
U.S. Cellular April 2007 - Present
Bending Design, Inc. January 2003 - Present
Cloud60 2006 - December 2011
IBD Creative Group May 2005 - August 2009
US Cellular May 2005 - April 2007
Artisan 2005 - 2005
Hans Design 2005 - 2005
Cardean Learning Group (aka: CLG, formerly: Unext) November 1999 - September 2004
Manta Media 1998 - 1999
Sears June 1996 - June 1998
Skills
After Effects, Dreamweaver, Final Cut Pro, HTML, Web Development, Video, Multimedia, Video Editing, Motion Graphics, Digital Media, E-Learning, Illustrator, Web Design, Photoshop, CSS, Animation, Mac, Audio, Interactive Media, jQuery, Adobe Creative Suite, Corporate Branding, Logo Design
Education
Columbia College Chicago 1994 — 1998
Bachelor of Arts (B.A.), Multimedia & Computer Graphics
Northeastern Illinois University 1990 — 1994
Art -Gen Ed. Part-time.
Cook County Recorder of Deeds Office April 2015 - Present
City of Chicago April 2014 - April 2015
Cook County Sheriff's Department July 2013 - April 2014
Cook County Public Defender's Office June 2011 - June 2013
U.S. Cellular April 2007 - September 2012
U.S. Cellular April 2007 - September 2012
Metropolitan Planning Council August 2006 - June 2008
More Than Enough 2007 - 2008
Chicago Tribune Corporation August 2007 - December 2007
Best Buy 2000 - 2005
Skills
Criminal Law, Criminal Defense, Creative Writing, Creative Thinking, Negotiation, Litigation, Wireless Sales, Retail Management, Legal Research, Legal Writing, Sports Law, Employment Litigation, Employment Law, Public Speaking, Oral Communications, Motivational Speaking, Diversity, Cultural Differences, Team-oriented, Tenacious, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Wireless, Store Management, Civil Litigation, Mediation, Coaching, Marketing, Blogging, Public Relations, Fundraising, Time Management, Westlaw, Critical Thinking, Retail, Customer Retention, Training, Leadership, Newspapers, Customer Satisfaction, Research, Politics, Public Policy, Contract Negotiation, Courts, Social Networking, Social Media
Education
The John Marshall Law School 2008 — 2011
Juris Doctorate, Public Interest Law/Criminal Defense, 3.2
Columbia College Chicago 2006 — 2008
Bachelors of Arts with Honors, Journalism, 3.9
Rich East High School 1995 — 1999
High School Diploma, Journalism, 3.9
O.W. Huth Middle School 1993 — 1995
Scripps Networks Interactive Inc. September 2011 - Present
United States Cellular April 2010 - March 2011
US Cellular March 1999 - April 2010
US Cellular 1997 - 1999
U.S. Cellular 1993 - 1997
United States Air Force 1985 - 1992
Skills
Cellular Communications, Vendor Management, EVDO, Telecommunications, Wireless Networking, Mobile Devices, LTE, Wireless, CDMA, 4G, Process Improvement, GSM, 3G, UMTS, Change Management, Managed Services, Integration, Management, Leadership, Product Management, TCP/IP, Cross-functional Team..., Computer Network..., Customer Satisfaction, Mobile Communications, Mobile Technology, PMP, System Deployment, SDLC, Telecommunications..., Release Management, ITIL, Project Portfolio..., IT Management
Education
West Virginia Wesleyan College 1984 — 1985
Computer Programming
Community College of the US Air Force
Electronics Engineering
DeVry University
Technical Management
U.S. Cellular October 2014 - Present
U.S. Cellular October 2013 - October 2014
U.S. Cellular 2012 - October 2013
U.S. Cellular 2009 - 2012
U.S. Cellular 2007 - 2009
U.S. Cellular 2005 - 2007
U.S. Cellular 2003 - 2005
US Cellular 2000 - 2003
Experian Automotive 1998 - 2000
Sears Holdings Corporation 1996 - 1998
Skills
Leadership, Vendor Management, Cross-functional Team..., Program Management, Change Management, Strategy, Project Management, Strategic Planning, Risk Management, Budgets, Wireless, Business Strategy, SDLC, Telecommunications, Process Improvement, Organizational..., Business Analysis, Business Intelligence, Business Relationship..., CRM, Contract Negotiation, Enterprise Software, Governance, Guitar Playing, Integration, Leadership Development, Mergers, Negotiation, Portfolio Management, Project Planning, Sales, Team Leadership, Team Building, Training
Education
University of Pennsylvania 1990 — 1991
Post Graduate Studies, Northwest Semitic Philology
New York University 1989 — 1990
Post Graduate Work, Ancient Near Eastern Languages and Literatures
Cornell University 1987 — 1989
MA, Northwest Semitic Philology
Princeton Theological Seminary 1984 — 1987
M.Div., Hebrew & Ancient Near Eastern Studies
Eastern Nazarene College 1979 — 1983
BA, Philosophy, Religion
The Dalles Chronicle Account ExecutiveThe Dalles ChronicleMarch 2012 - Present
U.S. Cellular July 2006 - March 2007
Skills
Cold Calling, Customer Retention, Sales
Education
Portland State University 2012 — 2014
Criminology/Criminal Justice
Columbia Gorge Community College 2008 — 2011
Associate's degree, Criminal Justice and Corrections
Cellcom June 2013 - Present
Global Recruiters Network of Chilton 2013 - 2013
U.S. Cellular 2000 - 2012
SEEK Careers/Staffing July 2000 - October 2000
SEEK Careers/Staffing May 2000 - July 2000
Wegner Office Supply Co Inc October 1999 - May 2000
Haentze Floral & Greenhouses April 1999 - October 1999
Wegner Office Supply Co Inc September 1997 - April 1999
Skills
Sales Operations, Leadership, Cold Calling, Customer Satisfaction, Customer Retention, Recruiting, Sales, Sales Process, Training, Customer Service, Coaching, Sales Management, Management, B2B, CRM, Customer Experience, Networking, Direct Sales, Inventory Management, Selling, Hiring, Team Building, Marketing, Human Resources, Merchandising, Telecommunications, Interviews, Performance Management, Forecasting, Grassroots Organizing, Account Management, Quotas, Mobile Devices, Product Marketing, Time Management, Solution Selling, Team Leadership, Cross-functional Team..., Salesforce.com, Strategy, Sales Presentations, Operations Management, Building Relationships, Business Development, Competitive Analysis, Contract Negotiation, New Business Development, Trade Shows
Education
Lakeland College 2013 — 2016
Bachelor's Degree, Business Administration with Economics Emphasis, 3.88
Concordia University-Wisconsin 2012 — 2013
Business Management, 3.45
Moraine Park Technical College 2009 — 2012
Associate's Degree, Business Management, 3.5
Moraine Park Technical College 1999 — 2001
Information Technology – Technical Support Specialist
L.P. Goodrich High School 1993 — 1996
High School
SOCKET November 2005 - Present
US Cellular March 1999 - August 2005
U.S. Cellular March 1999 - August 2005
Journeys March 1998 - March 1999
Kinney Shoes June 1996 - March 1998
MBS 1991 - 1992
Skills
PRI, Telecommunications, Wireless, Telephony, SIP Trunking, Long Distance, Hosted Services, Co-location, Sales, Networking, MPLS, Ethernet, VoIP, Customer Service, T1, DSL, Sales Process, WAN, Metro Ethernet, Cellular Communications, 4G, Customer Satisfaction, Management, Solution Selling, Managed Services, ATM networks, Direct Sales, M2M, LAN-WAN, Cold Calling, Customer Retention, Sales Operations, Cisco IOS, Frame Relay, Private Line, Account Management, Strategic Planning, Team Building, Hosted Voice, Unified Communications, Sales Engineering, Cloud Computing, Sales Management, New Business Development, Troubleshooting, Broadband, Process Improvement, Small Business, Medium Business, Salesforce.com
Education
Columbia College 1995 — 1997
N/A, Business Admin
Hickman High 1990 — 1993
Crate and Barrel November 2014 - Present
U.S. Cellular April 2010 - August 2015
Freelance 2013 - 2014
Culligan June 2007 - April 2010
Kraft Foods January 2007 - November 2008
The Center for International Rehabilitation (CIR), Non-Profit; E-Learning industry November 2004 - December 2006
Unext (now Cardean Learning Group) June 2000 - September 2004
Riha Design Group 1998 - 2000
Mulberry Neckwear 1995 - 1996
Skills
Graphic Design, Web Design, InDesign, Logo Design, Graphics, Brochures, Illustration, Marketing, Posters, Multimedia, Adobe Creative Suite, CSS, Art, Creative Direction, Dreamweaver, Flash, Illustrator, User Experience, Photoshop, User Interface Design, Information Architecture, Publications, Interaction Design
Education
Columbia College Chicago 1990 — 1994
Bachelor of Arts (B.A.), Graphic Design & Fine Art
US Cellular March 2015 - Present
U.S. Cellular August 2012 - Present
U.S. Cellular April 2010 - August 2012
U.S. Cellular August 2005 - April 2010
RBC Mortgage May 2003 - May 2005
Learning Insights 2000 - 2001
Skills
Telecommunications, Call Center, CTI, IVR, Troubleshooting, Integration, VoIP, Vendor Management, Telephony, SIP, Call Centers, Avaya, Cabling, Data Center, ITIL, ACD, Voice Mail, Networking, SDLC, Workforce Management, T1, ISDN, TCP/IP, Cellular Communications, Wireless Networking, Technical Support, Routing, Contact Centers, Servers, Wireless, Software Installation, IP, Switches, TDM, Linux, Unified Communications, WAN, Cisco Technologies, Cisco Call Manager, System Deployment, LAN-WAN, Ethernet, Network Design, Testing, Avaya Technologies
Education
Columbia College Chicago 2000 — 2002
The Mark Travel Corporation May 2013 - Present
Kohl's Department Stores June 2011 - May 2013
Kohl's Department Stores May 2008 - June 2011
SOCAP 2009 - 2010
Taylar Development January 2008 - April 2008
US Cellular September 2007 - January 2008
US Cellular December 2004 - September 2007
U.S. Cellular December 2004 - July 2005
Network US, Inc. February 2001 - February 2004
Christopher Morgan 2003 - 2004
Skills
Wireless, Cellular Communications, Regulatory Affairs, Long Distance, T-1, T-3, ISDN, DSL, Telephony, Telecommunications, Tariffing, Sales, Sales Operations, Sales Management, Operations Management, Contract Management, Contract Negotiation, Project Management, Information Management, Training, Recruiting, M&A experience, IVR, Workforce Management, Leadership Development, Customer Service, Customer Acquisition, Customer Retention, Customer Satisfaction, Customer Experience, Vendor Management, Vendor, Finance, Servant Leadership, BPO, Invoice Verification, Cross-functional Team..., Process Improvement, Team Leadership, Leadership, Strategic Planning, Coaching, Change Management, Program Management, Retail, Direct Sales, Sales Process, Team Building, Call Center, Call Centers
Education
Concordia University-Wisconsin 1998 — 2002
Masters, Finance
Concordia University-Wisconsin 1992 — 1996
Bachelors, Management and Communications
U.S. Cellular May 2013 - Present
U.S. Cellular October 2011 - May 2013
U.S. Cellular April 2008 - October 2011
U.S. Cellular March 2006 - April 2008
U.S. Cellular October 1999 - March 2006
Skills
Leadership, Program Management, Sales, Marketing Strategy, Strategy, Customer Satisfaction, Vendor Management, Sales Operations, Customer Experience, Cross-functional Team..., Wireless, Project Management, Retail, Process Improvement, Strategic Partnerships, Team Leadership, Sales Management, Strategic Planning, Cellular Communications, Telecommunications, Relationship Management, Team Building, Operations Management, Contract Negotiation, B2B, Management, Training, Product Management, Change Management, Organizational..., Competitive Analysis, Customer Retention, Analysis, Project Planning, Account Management, CRM, Direct Sales
Education
DePaul University / Linkage 2012 — 2012
Certificate in Organizational Development, HR/OD
Columbia College Chicago 1990 — 1991
Bachelor, Marketing Communications
Elgin Community College 1988 — 1990
Associate of Arts (A.A.), Fine Arts
Heartland Business Systems September 2013 - Present
CDW-G September 2005 - September 2013
U.S. Cellular August 2004 - September 2005
InteGreat Technologies June 2001 - September 2004
Equitec Proprietary Markets September 2003 - August 2004
Skills
Cisco Certified, Cisco Security, Cisco Technologies, Data Center, Firewalls, Hardware, IP, Juniper, Microsoft Exchange, Network Security, Networking, OSPF, Routers, Routing, Switches, Troubleshooting, VLAN, VoIP, Wireless Networking
Education
Columbia College Chicago 1988 — 1992
Bachelor of Arts (B.A.)
U.S. Cellular January 2011 - September 2011
HSBC GSC Bangalore August 2004 - December 2006
Skills
Business Analysis, Vendor Management, Cross-functional Team..., Process Improvement
Education
Concordia University-Wisconsin 2007 — 2009
Cerebral Palsy of Mideast Wisconsin January 2013 - September 2014
Cerebral Palsy of Mideast Wisconsin July 2008 - December 2012
MetaStar, Inc. June 2005 - December 2007
U.S. Cellular March 1995 - September 2005
Skills
Strategic Planning, Fundraising, Community Outreach, Event Planning, Leadership Development, Nonprofits, Team Building, Public Speaking, Customer Service, Volunteer Management, Conflict Resolution, Non-profits, Leadership, Employee Relations, Coaching, Grant Writing, Marketing, Policy, Program Development, Workshop Facilitation, Public Relations, Community Development, Small Business, Career Counseling, Organizational..., Staff Development, Event Management, Social Networking, Training, Budgets, Resume Writing, Non-profit Volunteer, Management, Social Media, Recruiting, •Data Collection and..., Program Management, resourceful in the...
Education
Concordia University-Wisconsin 2006 — 2008
Bachelor's Degree, Human Services, 3.8 GPA
Warsaw Central High School, Warsaw, New York 1969 — 1973
Business, Science and Business Major
U.S. Cellular October 2013 - September 2015
U.S. Cellular September 2010 - October 2013
U.S. Cellular January 2009 - September 2010
U.S. Cellular September 2006 - January 2008
U.S. Cellular November 2002 - September 2006
Cingular Wireless June 1990 - November 2002
Skills
Wireless, Cellular Communications, M2M, 4G, Leadership, Cross-functional Team..., Telecommunications, Customer Satisfaction, Sales, Customer Retention, Customer Experience, Team Leadership, Marketing Strategy, Management, Strategy, Sales Operations, Negotiation, Mobile Devices, Budgets, Change Management, Sales Management, B2B, LTE, Program Management, Sales Process, Customer Service, Direct Sales, Retail, Mobile Technology, Integration, Product Management, Process Improvement, Vendor Management, Competitive Analysis, Wireless Broadband, Call Centers, Product Marketing, Solution Selling, CDMA, Go-to-market Strategy, Human Resources, Strategic Partnerships, Mobile Communications, Account Management, CRM, Salesforce.com, P&L Management, Customer Acquisition, Cold Calling, Selling
Education
Roosevelt University 1998 — 2000
MS, Marketing Communications
Columbia College Chicago 1988 — 1990
BS, Marketing Communications
U.S. Cellular April 2013 - Present
U.S. Cellular May 2006 - April 2013
Skills
Customer Experience, Retail, Sales Management, Wireless, Quotas, Cellular Communications, Customer Retention, Training, Cold Calling, Leadership, B2B, Customer Satisfaction, Sales, Management, Sales Operations, Coaching, Networking, Sales Process, Telecommunications, Direct Sales, Business Development, Business Planning
Education
Columbia College
Business Administration and Management, General
U.S. Cellular April 1992 - Present
Skills
Quotas, Cellular Communications, Wireless, 4G, M2M, Mobile Devices, CDMA, Customer Retention, Direct Sales, Telecommunications, Solution Selling, Customer Experience, Sales Process, Cold Calling, Mobile Technology
Education
Concordia University-Wisconsin 1998 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services, Summa cum Laude
TTX Company December 2012 - Present
U.S. Cellular February 2011 - December 2012
Nicor Gas February 2009 - February 2011
International Truck and Engine January 2007 - January 2009
City of Blue Island November 1999 - December 2006
City News Bureau of Chicago October 1996 - October 1998
Skills
ERP, SAP, Business Analysis, Business Intelligence, Process Improvement, Requirements Gathering, PMO, Business Requirements, Testing, Change Management, MS Project, PMP, Project Management, Vendor Management, Editing, Systems Analysis
Education
University of Scranton 2012 — 2012
Certificate, Enterprise Resource Planning / SAP
Columbia College Chicago 1992 — 1996
Bachelor of Arts (B.A.), Journalism
Lewis University
MBA, MIS
U.S. Cellular June 2015 - Present
U.S. Cellular December 2013 - June 2015
U.S. Cellular October 2012 - December 2013
US Cellular June 2007 - October 2012
Midwest Communications, Inc March 2005 - June 2007
Skills
Account Management, Customer Retention, Wireless, New Business Development, Solution Selling, Product Marketing, Sales, Budgets, Cellular Communications, Pricing, Sales Management, Customer Experience, Quotas, Leadership, Sales Process, Selling, Customer Satisfaction, Telecommunications, Sales Presentations, Contract Negotiation, Mobile Devices, Sales Operations, Call Centers, Managed Services, VoIP, Direct Sales, B2B, Cold Calling
Education
Concordia University-Wisconsin 1994 — 1996
University of Wisconsin-Green Bay 1985 — 1986
Biology
U.S. Cellular February 2011 - Present
Potawatomi Bingo Casino December 2006 - February 2011
University of Wisconsin Milwaukee January 2000 - January 2003
Skills
Employee Relations, Human Resources, Performance Management, Customer Service, Leadership Development, Talent Acquisition, Applicant Tracking..., Recruiting, Employee Benefits, Onboarding, Team Building, College Recruiting, Employee Engagement, Talent Management, Training, Coaching, HRIS, Leadership, Microsoft Office, Event Planning, Sourcing, PowerPoint, PeopleSoft, Change Management, Account Management
Education
Concordia University-Wisconsin 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Wisconsin-Milwaukee 2000 — 2007
Bachelors, Business Administration Human Resource Management
U.S. Cellular September 2014 - Present
U.S. Cellular September 2013 - September 2014
U.S. Cellular August 2009 - September 2013
Avon Products, Inc. July 2000 - June 2009
Wells Lamont February 1997 - December 1999
Niles Park District 1992 - 1996
Citicorp Services, Inc. 1984 - 1992
Skills
Direct Sales, Sales Support, Outlook, Excel, Word, PowerPoint, Event Planning, Microsoft Office, Access, Administration, Team Building, Problem Solving, Lotus Notes, Project Coordination, Teamwork, Customer Service, Microsoft Word, Microsoft Excel, Sales Operations, Human Resources, Program Management, Time Management, System Administration, Recruiting, Marketing, Strategy, Project Management, Sales, Advertising, Leadership, Administrative..., Training, Team Leadership, Customer Satisfaction
Education
Colorado Technical University 2006 — 2012
Bachelor of Business Administration (B.B.A.)
Wright Jr. College, Chicago IL
None
HGS Global Solutions May 2014 - July 2015
U.S. Cellular September 2011 - May 2013
AT&T Mobility September 2006 - December 2010
Cingular June 2002 - September 2006
Skills
Financial Analysis, Financial Reporting, Operations Management, Call Center, Customer Experience, Vendor Management, Workforce Management, Telecommunications, Process Improvement, Customer Satisfaction, Forecasting, Customer Service, Customer Retention, Cross-functional Team..., Wireless, Team Leadership, Leadership, Project Planning, Team Building, Call Centers, Contract Negotiation, Account Management, Sales Operations, Coaching, Retail, Call Center Development, Performance Management, Management, Cellular Communications, CRM, Sales Process, Outsourcing, Strategy, Direct Sales, Sales Management, Product Management, Business Process..., Solution Selling, Change Management, Mobile Devices
Education
Murray State University 1992 — 1993
M.S., Occupational Safety and Health Management
Cornell College 1974 — 1978
BA, Sociology/Politcal Science
Groupon April 2015 - Present
Melinda Holm & Associates November 2014 - April 2015
Financial Management Systems April 2014 - July 2014
Enova International June 2010 - April 2014
Computershare US December 2009 - June 2010
Arrow Financial Services Call-Center February 2008 - March 2009
U.S. Cellular February 2007 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Strategic Planning, Negotiation, Team Building, Coaching, Leadership, Training, Team Leadership, Project Management, Event Planning, Leadership Development, Management, Organizational..., Project Planning, Market Research, Entrepreneurship, Social Media, Social Networking, Sales, Nonprofits
Education
Roosevelt University 2010 — 2016
Finance, General
Joseph Business School 2009 — 2010
Dipolma, Entrepreneurship/Entrepreneurial Studies
Computer Systems Institute 2007 — 2009
Certification, Project Management, 4.0
T-Mobile October 2015 - Present
PAWS Chicago March 2014 - May 2015
DeVry University September 2013 - March 2014
U.S. Cellular September 2010 - June 2013
Cramer Krasselt April 2008 - August 2010
Omnicom Group January 2006 - April 2008
22squared May 2006 - January 2007
GM Planworks April 2004 - December 2005
Skills
Integrated Marketing, Media Strategy, Digital Strategy, Media Planning, Media Buying, Contract Negotiation, Large Budget Management, Sponsorship, Television, Radio, Digital Media, Outdoor Advertising, Newspaper, Magazines, Brand Management, Advertising, Broadcast, Brand Awareness, Digital Marketing, Mobile Advertising, Display Advertising, Social Media Marketing, Lead Generation, Online Advertising, Marketing, Marketing Strategy, Social Media, B2B, Creative Direction, Internal Communications, Newspapers, Strategy, Marketing Communications, Online Marketing, Analytics
Education
Columbia College Chicago 2000 — 2004
Bachelor of Arts, Marketing Communication
LIMCO Airepair, Inc. September 2006 - Present
Alliant Energy October 2005 - July 2006
U.S. Cellular August 2004 - August 2005
MCI Corporation January 2001 - July 2004
Kelly Services July 2000 - December 2000
Rockwell Collins March 1999 - June 2000
United States Department of Defense May 1979 - November 1998
US Army November 1975 - May 1979
Skills
Public Speaking, Project Management, Team Building, Program Development, Account Management, Problem Solving, Contract Negotiation, Contract Management, Process Improvement, ITAR, Technical Documentation, Operations Management, Aerospace, Aviation, Aircraft, Supply Chain, Inventory Management, Lean Manufacturing, MRP, Materials Management, Accounts Payable, Management, Procurement, Sales, Six Sigma, Customer Service, Manufacturing
Education
Columbia College 1980 — 1999
Bachelor of Science (B.Sc.), Business Administration and Management, General, 3.33
Troy State University 1984 — 1987
None, General Studies, 3.0
U.S. Cellular January 2006 - Present
Witty Enterprises LLC December 2005 - December 2008
Sprint Nextel March 2000 - April 2005
Office Depot December 1996 - February 1999
Skills
Sales Management, Coaching, Retail Management, Merchandising, Loss Prevention, Retail, Hiring, Customer Service, Inventory Management, Customer Satisfaction, Stores, Quotas, Customer Relations, Inventory Control, Team Building, Accountability, Customer Retention, Customer Experience, Scheduling, Wireless, Wireless Solutions, Account Management, Cellular Communications, Income Statement, Leadership, Management, Performance Management, Process Scheduler, Product Marketing, Retail Sales, Sales, Sales Operations, Store Management
Education
Columbia Southern University 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Waukesha North High School
Earthlink Hewitt AssociatesHewitt AssociatesNovember 2005 - Present
U.S. Cellular 1994 - 2002
Education
Columbia College Chicago 1989 — 1992
Bachelors, Journalism/English
Stoked Web Promotions October 2013 - Present
U.S. Cellular April 2004 - October 2013
Skills
Sales, Customer Retention, Customer Satisfaction, Sales Operations, Account Management, Social Media, Direct Sales, Quotas, Customer Experience, Customer Service, Inventory Management, Marketing, Product Management, Social Networking, Sales Management, Mobile Devices, Microsoft Office, Wireless, Cold Calling, Management, Sales Process, B2B, Strategic Planning, Responsive Web Design, Web Design, Web Development, Web Applications, Website Development, Web Content Management
Education
Columbia College Chicago 1998 — 2000
Music Management
U.S. Cellular 2008 - 2010
Education
Colorado Technical University 2009 — 2011
U.S. Cellular September 2014 - Present
U.S. Cellular January 2014 - September 2014
Iowa Wesleyan College September 2011 - November 2013
TeleTech July 2010 - August 2011
Cornell College August 2007 - May 2010
Skills
Conflict Resolution, Customer Service, Social Media, Microsoft Office, Social Networking, Higher Education, Student Recruiting, Student Affairs, Appointment Scheduling, Microsoft Word, Microsoft Excel, PowerPoint, CAMS, Sales, Public Speaking, Data Entry
Education
Cornell College 2006 — 2010
B.A., Political Science
IBM March 2014 - Present
Sprint by Wireless View October 2012 - March 2014
CenturyLink January 2011 - January 2012
U.S. Cellular March 2009 - October 2010
Skills
Call Center, Troubleshooting, Customer Service, Telecommunications, DSL, Account Management, Avaya, Customer Satisfaction, Telephony, VoIP, Long Distance, Microsoft Office, Customer Experience, Wireless, Ethernet, Customer Retention, Team Leadership, Technical Support, Training, Call Centers, Inventory Management, Sales, Networking, Time Management, Mobile Devices, Selling, Retail, Cold Calling, Direct Sales, B2B, Leadership, Management, Contract Negotiation, Cellular Communications, New Business Development, Team Building, Process Improvement, Operations Management, Marketing, Sales Process, Marketing Strategy, Project Management, Market Planning, Coaching, Mobile Marketing, 4G, Interviews, Advertising, Social Networking, Online Marketing
Education
Columbia College 2002 — 2005
BS Marketing and BA Business Management, Marketing and Business Management, B
Columbia College 2002 — 2005
BS Marketing and BA Business Management and Administration, Marketing/Marketing Management, General
Hickman High School
Diploma for General Studies, certified in Microsoft Applications
U.S. Cellular April 2013 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Team Building, Leadership, Event Planning, Training, Time Management
Education
Columbia College
Bachelor of Arts (BA), Psychology minor in Sociology
U.S. Cellular November 2008 - Present
Foran Glennon Palandech & Ponzi, PC October 2006 - May 2007
SmithAmundsen, LLC, April 2004 - July 2006
Skills
Cellular Communications, Quotas, Wireless, CDMA, Customer Retention, Cold Calling, Sales Process, Telecommunications, Customer Satisfaction, Sales Operations, Direct Sales, Carriers, Retail Sales, Servant Leadership, Sales
Education
Concordia University-Wisconsin 2012 — 2014
Business Managment with Human Resource Minor
Northeast Wisconsin Technical College 2008 — 2011
Associate of Arts (A.A.), Paralegal
Purdue University 1995 — 1997
Providence Health & Services August 2015 - Present
Sprint May 2015 - August 2015
Mid-Columbia Medical Center - Columbia Crest Family Medicine September 2012 - July 2014
Mid-Columbia Medical Center February 2009 - August 2013
Hood River Care Center February 2008 - February 2009
Oregon Veterans' Home July 2008 - September 2008
U.S. Cellular July 2006 - June 2007
CenturyLink - Embarq/Sprint August 2005 - July 2006
Best Western International May 2004 - February 2006
DK Motel July 2003 - October 2003
Skills
Nursing, Vital Signs, Direct Patient Care, Healthcare, Compassion, EKG, BLS, Patient Education, Medical Terminology, Cpr Certified, ACLS, Health Promotion, Pediatrics, Immunization, Medical Records, Data Entry, Patient Safety, EMR, Meditech, HIPAA, Medicine, EHR, Hospitals, Patient Advocacy, Medication..., Quality Patient Care, Medical/Surgical, Inpatient, Wound Care, Acute Care, Ambulatory, Nursing Education, JCAHO, Palliative Care, CPOE, Ambulatory Care, Medical Billing, Physician Relations, Health Information..., Clinics, Blood Pressure, Patient Support, Customer Service, Public Speaking, Team Building, Leadership
Education
Columbia Gorge Community College 2010 — 2012
Associates Degree, General Studies and Science Transfer
Hood River Valley High School 1998 — 2002
High School Graduate; Diploma, Pre-Nursing Studies, General Education
LEAF Commercial Capital, Inc. July 2012 - Present
U.S. Cellular September 2009 - July 2012
Skills
Sales Management
Education
Columbia College 2007 — 2010
Bachelor of Science (B.S.), Business Management/Human Resource
U.S. Cellular September 2012 - Present
RadioShack October 2011 - August 2012
Claire's Accessories June 2010 - August 2012
Education
Columbia College 2011 — 2013
Currently Enrolled, Criminal Justice/Law Enforcement Administration/ Business Administraion
No Company as of now March 2013 - Present
Trilliant April 2011 - March 2013
U.S. Cellular April 2003 - April 2011
RI Air National Guard March 1989 - March 2003
Skills
Data Management, Secure Communications, Cable Installation, T-1 Troubleshooting, Cell Site deployment, RF troubleshooting, RF Test, RF, Troubleshooting, Testing, Antennas, Hardware, Networking
Education
Community College of the US Air Force 1998 — 2003
Associate's degree, Electrical, Electronics and Communications Engineering
Manchester High School 1981 — 1982
GED, High School GED
U.S. Cellular March 2012 - Present
U.S. Cellular January 2010 - March 2012
LatinWorks May 2008 - January 2010
Skills
US Hispanic Market, Direct Marketing, Customer Retention
Education
Columbia College Chicago 2002 — 2007
Bachelor of Science (BS), Marketing Communications
U.S. Cellular 2007 - 2014
Education
Concordia University-Wisconsin 1990 — 1995
Bachelor's degree, Elementary Education and Teaching