U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
U.S. Cellular Salaries. You can even request information on how much does U.S. Cellular pay if you want to. Learn about salaries, pros and cons of working for U.S. Cellular directly from the past employees.
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U.S. Cellular Employees
Employee
Years
Job
Industry
Russell Kramer Russell Kramer's U.S. Cellular Experience October 2009 - May 2013
Job Mobile IT Support Engineer at Stifel Financial Corp
Industry Information Technology and Services
Experience
Stifel Financial Corp. August 2015 - Present
Stifel Financial Corp. June 2014 - August 2015
Russell Cellular August 2013 - June 2014
Sprint May 2013 - August 2013
U.S. Cellular October 2009 - May 2013
RadioShack June 2003 - October 2009
Skills
Wireless, Customer Retention, Cellular Communications, Inventory Management, Customer Experience, Telecommunications, Sales Process, System Center Suite, Retail Sales, Sales Operations, Customer Satisfaction, Sales, Quotas, Radio Broadcasting, Citrix XenDesktop, Blackberry Enterprise..., RSA SecurID, Pro Tools, Team Building, Leadership, Call Centers, Troubleshooting, SMB Sales, Coaching, Active Directory, Thompson One, Management, Altiris Console, Scott Studios, Audio Post Production, Inventory Control, Sales Management, Remote Access, Presentations
Education
Lewis and Clark Community College 2006 — 2008
Associate of Applied Science, Radio Broadcasting
Lewis and Clark Community College 2004 — 2008
Associate in Arts (A.A.)
Stifel Financial Corp. August 2015 - Present
Stifel Financial Corp. June 2014 - August 2015
Russell Cellular August 2013 - June 2014
Sprint May 2013 - August 2013
U.S. Cellular October 2009 - May 2013
RadioShack June 2003 - October 2009
Skills
Wireless, Customer Retention, Cellular Communications, Inventory Management, Customer Experience, Telecommunications, Sales Process, System Center Suite, Retail Sales, Sales Operations, Customer Satisfaction, Sales, Quotas, Radio Broadcasting, Citrix XenDesktop, Blackberry Enterprise..., RSA SecurID, Pro Tools, Team Building, Leadership, Call Centers, Troubleshooting, SMB Sales, Coaching, Active Directory, Thompson One, Management, Altiris Console, Scott Studios, Audio Post Production, Inventory Control, Sales Management, Remote Access, Presentations
Education
Lewis and Clark Community College 2006 — 2008
Associate of Applied Science, Radio Broadcasting
Lewis and Clark Community College 2004 — 2008
Associate in Arts (A.A.)
Matthew Wallmow Matthew Wallmow's U.S. Cellular Experience August 2007 - July 2008
Job Licensed Minister at International Church of the Foursquare Gospel
Industry Business Supplies and Equipment
Experience
International Church of the Foursquare Gospel February 2015 - Present
Lumedio August 2014 - Present
Charter Communications September 2013 - July 2014
RMM Solutions Inc. September 2013 - April 2014
Verizon Wireless April 2012 - September 2013
Verizon Wireless July 2011 - March 2012
Verizon Wireless August 2008 - July 2011
U.S. Cellular August 2007 - July 2008
Verizon Wireless June 2005 - June 2006
Verizon Wireless September 2004 - June 2005
Skills
Sales Process, Sales, Wireless, Call Centers, M2M, Training, Customer Retention, Direct Sales, Cold Calling, Consultative Selling, Retail, Solution Selling, Customer Satisfaction, Account Management, Building Relationships, Customer Service, Management, Quotas, Cellular Communications, Customer Experience, Mobile Devices, Telecommunications, Managed Services, B2B, Sales Support, Selling, Contract Negotiations, Wireless Solutions, Retail Sales, Territory, Call Center, VoIP, Networking, Cloud Computing, Enterprise Software, New Business Development, Disaster Recovery, Backup Solutions, Servers, Microsoft Exchange, Hosted Services, Switches, Firewalls, Routers, Access Points, Sales Operations
Education
Liberty University 2010 — 2012
Bachelor's degree, Multi/Interdisciplinary Studies
International Church of the Foursquare Gospel February 2015 - Present
Lumedio August 2014 - Present
Charter Communications September 2013 - July 2014
RMM Solutions Inc. September 2013 - April 2014
Verizon Wireless April 2012 - September 2013
Verizon Wireless July 2011 - March 2012
Verizon Wireless August 2008 - July 2011
U.S. Cellular August 2007 - July 2008
Verizon Wireless June 2005 - June 2006
Verizon Wireless September 2004 - June 2005
Skills
Sales Process, Sales, Wireless, Call Centers, M2M, Training, Customer Retention, Direct Sales, Cold Calling, Consultative Selling, Retail, Solution Selling, Customer Satisfaction, Account Management, Building Relationships, Customer Service, Management, Quotas, Cellular Communications, Customer Experience, Mobile Devices, Telecommunications, Managed Services, B2B, Sales Support, Selling, Contract Negotiations, Wireless Solutions, Retail Sales, Territory, Call Center, VoIP, Networking, Cloud Computing, Enterprise Software, New Business Development, Disaster Recovery, Backup Solutions, Servers, Microsoft Exchange, Hosted Services, Switches, Firewalls, Routers, Access Points, Sales Operations
Education
Liberty University 2010 — 2012
Bachelor's degree, Multi/Interdisciplinary Studies
Joe Yakle Joe Yakle's U.S. Cellular Experience December 2006 - February 2011
Job Account RepresentativeJacksonville, Florida at Groupon
Industry Financial Services
Experience
Groupon October 2013 - Present
Groupon October 2012 - July 2013
JP Morgan Chase May 2011 - October 2012
J.P. Morgan May 2011 - October 2012
U.S. Cellular December 2006 - February 2011
Skills
Financial Analysis, Cross-functional Team..., Investments, Sales, Account Management, Customer Service, Risk Management, Retail Banking, Equities, Microsoft Excel, Microsoft Office, Strategic Planning, Leadership, Access, Customer Experience, Customer Satisfaction, Team Building, Customer Retention, Call Centers, Banking, Salesforce.com, Finance, Sales Management, Sales Process, Cold Calling, Training
Education
Lincoln Land Community College 2002 — 2004
Groupon October 2013 - Present
Groupon October 2012 - July 2013
JP Morgan Chase May 2011 - October 2012
J.P. Morgan May 2011 - October 2012
U.S. Cellular December 2006 - February 2011
Skills
Financial Analysis, Cross-functional Team..., Investments, Sales, Account Management, Customer Service, Risk Management, Retail Banking, Equities, Microsoft Excel, Microsoft Office, Strategic Planning, Leadership, Access, Customer Experience, Customer Satisfaction, Team Building, Customer Retention, Call Centers, Banking, Salesforce.com, Finance, Sales Management, Sales Process, Cold Calling, Training
Education
Lincoln Land Community College 2002 — 2004
Benson Klemme Benson Klemme's U.S. Cellular Experience March 2012 - Present
Job Solutions Expert at ATT
Industry Wireless
Experience
Wireless Logic May 2013 - Present
U.S. Cellular March 2012 - Present
U.S. Cellular March 2008 - Present
Sheboygan Chrysler Center March 2006 - March 2008
Resort on cocoa beach April 2002 - March 2003
Dreams Unlimited Music October 1998 - October 2001
Education
Lakeshore Technical College 2003 — 2004
Realty
Wireless Logic May 2013 - Present
U.S. Cellular March 2012 - Present
U.S. Cellular March 2008 - Present
Sheboygan Chrysler Center March 2006 - March 2008
Resort on cocoa beach April 2002 - March 2003
Dreams Unlimited Music October 1998 - October 2001
Education
Lakeshore Technical College 2003 — 2004
Realty
Jason Riedisser Jason Riedisser's U.S. Cellular Experience October 2008 - May 2013
Job Customer Experience Manager at Weekends Only Inc.
Industry Wireless
Experience
Weekends Only Inc. July 2013 - Present
U.S. Cellular October 2008 - May 2013
US Army March 2000 - March 2011
Lowe's Home Improvement March 2003 - August 2008
Skills
Customer Satisfaction, Inventory & Pricing..., People Development, Teach Others, Workshop Facilitation, Salesforce Training, Team Building, Cellular Communications, Loss Prevention, Wireless, Training, Driving Results, Merchandising, Customer Service, Team Leadership, Inventory Management, Retail, Sales Operations, Sales Process, Telecommunications, Sales, Customer Retention, Sales Management, Customer Experience, Inventory Control, Cross-functional Team..., Leadership Development, Direct Sales, Account Management, Troubleshooting, Leadership, Cold Calling, Selling, Call Centers, B2B, Store Management, Operations Management, Performance Management, Time Management, Human Resources, Marketing, Employee Training, Process Scheduler, New Business Development, Retail Sales, Coaching
Education
Lewis and Clark Community College 2003 — 2004
Roxana high school 1997 — 2001
High school diploma
Weekends Only Inc. July 2013 - Present
U.S. Cellular October 2008 - May 2013
US Army March 2000 - March 2011
Lowe's Home Improvement March 2003 - August 2008
Skills
Customer Satisfaction, Inventory & Pricing..., People Development, Teach Others, Workshop Facilitation, Salesforce Training, Team Building, Cellular Communications, Loss Prevention, Wireless, Training, Driving Results, Merchandising, Customer Service, Team Leadership, Inventory Management, Retail, Sales Operations, Sales Process, Telecommunications, Sales, Customer Retention, Sales Management, Customer Experience, Inventory Control, Cross-functional Team..., Leadership Development, Direct Sales, Account Management, Troubleshooting, Leadership, Cold Calling, Selling, Call Centers, B2B, Store Management, Operations Management, Performance Management, Time Management, Human Resources, Marketing, Employee Training, Process Scheduler, New Business Development, Retail Sales, Coaching
Education
Lewis and Clark Community College 2003 — 2004
Roxana high school 1997 — 2001
High school diploma
Adrion Allen Adrion Allen's U.S. Cellular Experience October 2006 - October 2010
Job Lead IT Support at Family & Children's Services
Industry Information Technology and Services
Experience
Family & Children's Service of Tulsa January 2012 - Present
HP Enterprise Services July 2011 - January 2012
U.S. Cellular October 2006 - October 2010
Sabre Holdings May 2000 - October 2006
Skills
IT Service Management, Disaster Recovery, System Administration, Access, Wireless Networking, Help Desk Support, Process Improvement, Security, Software Installation, Network Administration, Laptops, Project Management, Printers, Management, Information Technology, VPN, Hardware, Networking, Training, Leadership, Technical Support
Education
Langston University 2010 — 2011
Bachelor
Tulsa Community College 2009 — 2011
Associates
Family & Children's Service of Tulsa January 2012 - Present
HP Enterprise Services July 2011 - January 2012
U.S. Cellular October 2006 - October 2010
Sabre Holdings May 2000 - October 2006
Skills
IT Service Management, Disaster Recovery, System Administration, Access, Wireless Networking, Help Desk Support, Process Improvement, Security, Software Installation, Network Administration, Laptops, Project Management, Printers, Management, Information Technology, VPN, Hardware, Networking, Training, Leadership, Technical Support
Education
Langston University 2010 — 2011
Bachelor
Tulsa Community College 2009 — 2011
Associates
Nicole Rauch Nicole Rauch's U.S. Cellular Experience April 1994 - January 2008
Job Associate Manager Website Consultants at hibu
Industry Consumer Services
Experience
hibu July 2015 - Present
hibu January 2015 - September 2015
hibu July 2011 - January 2015
Honey Creek Cottage June 2011 - July 2011
APAC Customer Services 2008 - 2011
U.S. Cellular April 1994 - January 2008
Skills
Customer Service..., Cross-functional Team..., Team Building, Committed to Customer..., Call Centers, Customer Retention, Customer-focused Service, Continuous Process..., People Development, Technical Support
Education
Kirkwood Community College 2008 — 2008
hibu July 2015 - Present
hibu January 2015 - September 2015
hibu July 2011 - January 2015
Honey Creek Cottage June 2011 - July 2011
APAC Customer Services 2008 - 2011
U.S. Cellular April 1994 - January 2008
Skills
Customer Service..., Cross-functional Team..., Team Building, Committed to Customer..., Call Centers, Customer Retention, Customer-focused Service, Continuous Process..., People Development, Technical Support
Education
Kirkwood Community College 2008 — 2008
Jeanna Giese Jeanna Giese's U.S. Cellular Experience April 2013 - August 2013
Job Rabies Survivor, Motivational Speaker and Educator, Experienced in Animal Behavior
Industry Environmental Services
Experience
Fox River Animal Hospital May 2015 - Present
Ace Hardware of Appleton August 2013 - Present
Global Alliance for Rabies Control July 2011 - Present
U.S. Cellular April 2013 - August 2013
Skyline Shepherds August 2008 - August 2013
JGear, Inc. October 2012 - March 2013
Fond du Lac Humane Society January 2012 - April 2012
Chelstar's Bed & Biscuit Pet Lodge July 2010 - December 2011
Christo Rey Ranch July 2010 - August 2011
Marian University Student Development Center November 2007 - June 2010
Skills
Animals, Public Speaking, Conservation, Animal Welfare, Animal Behavior, Dogs, Environmental Education, Community Outreach, Wildlife, Conservation Issues, Wildlife Rehabilitation, Animal Husbandry, Zoology, Pets, Animal Work, Biology
Education
Lakeland College 2010 — 2011
Bachelor's of Arts, Biology
Marian University 2007 — 2009
Bachelor of Science, Biology
Fox River Animal Hospital May 2015 - Present
Ace Hardware of Appleton August 2013 - Present
Global Alliance for Rabies Control July 2011 - Present
U.S. Cellular April 2013 - August 2013
Skyline Shepherds August 2008 - August 2013
JGear, Inc. October 2012 - March 2013
Fond du Lac Humane Society January 2012 - April 2012
Chelstar's Bed & Biscuit Pet Lodge July 2010 - December 2011
Christo Rey Ranch July 2010 - August 2011
Marian University Student Development Center November 2007 - June 2010
Skills
Animals, Public Speaking, Conservation, Animal Welfare, Animal Behavior, Dogs, Environmental Education, Community Outreach, Wildlife, Conservation Issues, Wildlife Rehabilitation, Animal Husbandry, Zoology, Pets, Animal Work, Biology
Education
Lakeland College 2010 — 2011
Bachelor's of Arts, Biology
Marian University 2007 — 2009
Bachelor of Science, Biology
Don Viecelli's U.S. Cellular Experience October 1995 - August 2000
Job Contractor at Avrio RMS Group
Industry Wireless
Experience
Avrio RMS Group (Now part of Hitachi Data Systems) September 2012 - Present
Boingo Wireless/Concourse Communications January 2006 - April 2012
Motorola, Inc. August 2000 - December 2001
U.S. Cellular October 1995 - August 2000
Northern Telecom Cable Group August 1991 - October 1995
Skills
Very proficient in..., Very proficient in..., Expert in RFP/RFI..., Marketing Strategy, Wireless, Product Management, Go-to-market Strategy, Product Marketing, Cross-functional Team..., Multi-channel Marketing, Strategic Partnerships, Product Lifecycle..., Product Development, Vendor Management, LTE, Data Center, Product Launch, Telecommunications, Management, Leadership, VoIP, Account Management, Strategy
Education
Lake Forest Graduate School of Management 1983 — 1987
M.B.A., General Management
Michigan State University 1966 — 1971
B.A., Advertising/Marketing
Avrio RMS Group (Now part of Hitachi Data Systems) September 2012 - Present
Boingo Wireless/Concourse Communications January 2006 - April 2012
Motorola, Inc. August 2000 - December 2001
U.S. Cellular October 1995 - August 2000
Northern Telecom Cable Group August 1991 - October 1995
Skills
Very proficient in..., Very proficient in..., Expert in RFP/RFI..., Marketing Strategy, Wireless, Product Management, Go-to-market Strategy, Product Marketing, Cross-functional Team..., Multi-channel Marketing, Strategic Partnerships, Product Lifecycle..., Product Development, Vendor Management, LTE, Data Center, Product Launch, Telecommunications, Management, Leadership, VoIP, Account Management, Strategy
Education
Lake Forest Graduate School of Management 1983 — 1987
M.B.A., General Management
Michigan State University 1966 — 1971
B.A., Advertising/Marketing
Kelsey Hamm Kelsey Hamm's U.S. Cellular Experience March 2004 - March 2008
Job Business Account Executive Construction Specialist at Verizon
Industry Information Technology and Services
Experience
Verizon April 2013 - February 2015
Verizon September 2011 - March 2013
Verizon March 2010 - September 2011
Tomorrows Scapes Landscaping January 2009 - January 2010
U.S. Cellular March 2004 - March 2008
Skills
Technology, Wireless Broadband, Cellular Communications, Construction, Wireless Communications..., M2M, Sales Operations, Wireless, Sales, Management, Cold Calling, Networking, Pricing, Training, Retail, Solution Selling
Education
Lakeland College
Verizon April 2013 - February 2015
Verizon September 2011 - March 2013
Verizon March 2010 - September 2011
Tomorrows Scapes Landscaping January 2009 - January 2010
U.S. Cellular March 2004 - March 2008
Skills
Technology, Wireless Broadband, Cellular Communications, Construction, Wireless Communications..., M2M, Sales Operations, Wireless, Sales, Management, Cold Calling, Networking, Pricing, Training, Retail, Solution Selling
Education
Lakeland College
J William Walter IV J William Walter IV's U.S. Cellular Experience July 2008 - September 2010
Job Learning Technology Consultant at McGrawHill Higher Education
Industry Publishing
Experience
McGraw-Hill Higher Education July 2013 - Present
Enterprise Rent-A-Car September 2010 - June 2013
U.S. Cellular July 2008 - September 2010
Skills
Bilingual-Spanish, Employee Development, Employee Engagement, New Business Acquisition, Customer Retention, Program Management, Business Acquisition, Sales, Strategic Leadership, Account Management, Team Building, Training, Process Improvement, Cold Calling, Human Resources, Employee Training, Leadership, Time Management, Customer Service, Retail, Spanish, Customer Satisfaction, Team Leadership, Change Management, Customer Experience, Sales Management, Inventory Management, Marketing, CRM, Sales Process, Management, Coaching
Education
Southern Illinois University, Edwardsville 2008 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Lewis and Clark Community College 2007 — 2008
Associate of Arts (A.A.), General Studies
McGraw-Hill Higher Education July 2013 - Present
Enterprise Rent-A-Car September 2010 - June 2013
U.S. Cellular July 2008 - September 2010
Skills
Bilingual-Spanish, Employee Development, Employee Engagement, New Business Acquisition, Customer Retention, Program Management, Business Acquisition, Sales, Strategic Leadership, Account Management, Team Building, Training, Process Improvement, Cold Calling, Human Resources, Employee Training, Leadership, Time Management, Customer Service, Retail, Spanish, Customer Satisfaction, Team Leadership, Change Management, Customer Experience, Sales Management, Inventory Management, Marketing, CRM, Sales Process, Management, Coaching
Education
Southern Illinois University, Edwardsville 2008 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Lewis and Clark Community College 2007 — 2008
Associate of Arts (A.A.), General Studies
Richard Courtade Richard Courtade's U.S. Cellular Experience January 2009 - February 2011
Job Change Manager at BMO Harris Bank
Industry Financial Services
Experience
BMO Harris Bank August 2013 - Present
Health Care Services Corporation (HCSC) July 2012 - July 2013
Accenture August 2011 - July 2012
US Cellular January 2009 - February 2011
U.S. Cellular 2004 - 2009
State of Michigan 1995 - 2002
Skills
Product Management, Mobile Applications, Project Management, Change Management, Negotiation, Strategic Thinking, Cross-functional Team..., Agile Methodologies, Thought Leadership, Business Case, Wireless, Mobile Devices, Integration, Program Management, Strategy, Mobile Technology, Leadership, Management, Vendor Management
Education
University of Illinois at Chicago 2002 — 2003
Bachelor, Psychology
Lansing Community College 2000 — 2002
Associates, Computer Science
BMO Harris Bank August 2013 - Present
Health Care Services Corporation (HCSC) July 2012 - July 2013
Accenture August 2011 - July 2012
US Cellular January 2009 - February 2011
U.S. Cellular 2004 - 2009
State of Michigan 1995 - 2002
Skills
Product Management, Mobile Applications, Project Management, Change Management, Negotiation, Strategic Thinking, Cross-functional Team..., Agile Methodologies, Thought Leadership, Business Case, Wireless, Mobile Devices, Integration, Program Management, Strategy, Mobile Technology, Leadership, Management, Vendor Management
Education
University of Illinois at Chicago 2002 — 2003
Bachelor, Psychology
Lansing Community College 2000 — 2002
Associates, Computer Science
LaTrina Shepherd's U.S. Cellular Experience September 2008 - September 2011
Job Sr. Media Relations Specialist at Wells Fargo and SSA #49 Commissioner
Industry Retail
Experience
Special Service Area #49 - City of Chicago January 2015 - Present
Wells Fargo July 2014 - Present
Random Glam, Inc. March 2012 - March 2015
U.S. Cellular September 2008 - September 2011
Johnson Publishing Company January 2003 - February 2008
ComEd December 2000 - January 2003
Will County State's Attorney's Office June 1999 - November 2000
Joliet Herald News November 1993 - June 1999
Skills
Media Relations, Public Relations, Marketing Communications, Copywriting, Event Management, Program Management, Product Development, Campaigns, Grant Writing, Press Releases, Integrated Marketing, Social Media, Strategic Communications, Corporate Communications, Blogging, Advertising, Editing, Publicity, Event Planning, Magazines, Journalism, Publishing, Marketing Strategy, Fashion, Leadership, Entrepreneurship, Facebook, Social Networking, Newsletters, Online Marketing, Brand Development, Internal Communications, New Media
Education
Lewis University 1987 — 1991
Bachelors of Arts
Second City Writing Program 2011 — 2013
Special Service Area #49 - City of Chicago January 2015 - Present
Wells Fargo July 2014 - Present
Random Glam, Inc. March 2012 - March 2015
U.S. Cellular September 2008 - September 2011
Johnson Publishing Company January 2003 - February 2008
ComEd December 2000 - January 2003
Will County State's Attorney's Office June 1999 - November 2000
Joliet Herald News November 1993 - June 1999
Skills
Media Relations, Public Relations, Marketing Communications, Copywriting, Event Management, Program Management, Product Development, Campaigns, Grant Writing, Press Releases, Integrated Marketing, Social Media, Strategic Communications, Corporate Communications, Blogging, Advertising, Editing, Publicity, Event Planning, Magazines, Journalism, Publishing, Marketing Strategy, Fashion, Leadership, Entrepreneurship, Facebook, Social Networking, Newsletters, Online Marketing, Brand Development, Internal Communications, New Media
Education
Lewis University 1987 — 1991
Bachelors of Arts
Second City Writing Program 2011 — 2013
Vickie Corraro, CPLP Vickie Corraro, CPLP's U.S. Cellular Experience January 2015 - Present
Job
Industry Professional Training & Coaching
Experience
U.S. Cellular January 2015 - Present
Skills
Instructional Design, Instructor-led Training, Blended Learning, Training, ADDIE, Coaching, Leadership Development, Organizational..., Workshop Facilitation, Performance Consulting, Performance Management, Change Management, E-Learning, Call Centers, Training Delivery, Talent Management, Leadership, Management, Program Management, Project Management, Team Leadership, Project Planning, Human Resources, Business Process..., Learning Management..., Public Speaking, Employee Training
Education
Langston University 2006 — 2007
Bachelor's, Liberal Education
Tulsa Community College
U.S. Cellular January 2015 - Present
Skills
Instructional Design, Instructor-led Training, Blended Learning, Training, ADDIE, Coaching, Leadership Development, Organizational..., Workshop Facilitation, Performance Consulting, Performance Management, Change Management, E-Learning, Call Centers, Training Delivery, Talent Management, Leadership, Management, Program Management, Project Management, Team Leadership, Project Planning, Human Resources, Business Process..., Learning Management..., Public Speaking, Employee Training
Education
Langston University 2006 — 2007
Bachelor's, Liberal Education
Tulsa Community College
Jesse Martin Jesse Martin's U.S. Cellular Experience November 2011 - April 2012
Job Owner/Operations/DJ Rac Man Christian Radio
Industry Broadcast Media
Experience
Self-employed March 2012 - Present
O'Reilly Auto Parts March 2012 - August 2013
U.S. Cellular November 2011 - April 2012
Schwans May 2010 - June 2011
Don Martin Ranch 1983 - 1985
Skills
Retail, Inventory Management, Sales Management, Merchandising, Sales, Customer Satisfaction, Profit, Retail Sales, Inventory Control, Customer Service, Sales Operations, Team Building, Account Management, Social Media, Radio, Marketing, Project Management, Teamwork, Microsoft Word, Facebook, Music, Time Management, Visual Merchandising, Store Management, Event Planning, Sales Process, Event Management, Customer Experience, Social Media Marketing, Team Leadership, Leadership, Nonprofits, Social Networking, Pricing, Management, P&L Management, PowerPoint, Marketing Communications, Advertising, Income Statement, Marketing Strategy, Public Speaking, Public Relations, Budgets, Change Management, Coaching, Microsoft Office, Hiring, Project Planning, Training
Education
Klamath Community College 2005 — 2008
Associate of Business, Business Management
Oregon State Unversity
Self-employed March 2012 - Present
O'Reilly Auto Parts March 2012 - August 2013
U.S. Cellular November 2011 - April 2012
Schwans May 2010 - June 2011
Don Martin Ranch 1983 - 1985
Skills
Retail, Inventory Management, Sales Management, Merchandising, Sales, Customer Satisfaction, Profit, Retail Sales, Inventory Control, Customer Service, Sales Operations, Team Building, Account Management, Social Media, Radio, Marketing, Project Management, Teamwork, Microsoft Word, Facebook, Music, Time Management, Visual Merchandising, Store Management, Event Planning, Sales Process, Event Management, Customer Experience, Social Media Marketing, Team Leadership, Leadership, Nonprofits, Social Networking, Pricing, Management, P&L Management, PowerPoint, Marketing Communications, Advertising, Income Statement, Marketing Strategy, Public Speaking, Public Relations, Budgets, Change Management, Coaching, Microsoft Office, Hiring, Project Planning, Training
Education
Klamath Community College 2005 — 2008
Associate of Business, Business Management
Oregon State Unversity
Jeff Radtke Jeff Radtke's U.S. Cellular Experience August 1997 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular August 1997 - Present
Scandia Plastics November 1988 - April 1997
Skills
Customer Satisfaction, Wireless, Customer Retention, Customer Service, Sales Process, Direct Sales, Retail, Time Management, Customer Experience, Cellular Communications, Call Centers, Telecommunications, Team Building, Sales and Customer..., B2B, Sales, Leadership
Education
Lakeshore Technical College 2010 — 2010
Sheboygan South High School 1978 — 1981
Diploma, General
U.S. Cellular August 1997 - Present
Scandia Plastics November 1988 - April 1997
Skills
Customer Satisfaction, Wireless, Customer Retention, Customer Service, Sales Process, Direct Sales, Retail, Time Management, Customer Experience, Cellular Communications, Call Centers, Telecommunications, Team Building, Sales and Customer..., B2B, Sales, Leadership
Education
Lakeshore Technical College 2010 — 2010
Sheboygan South High School 1978 — 1981
Diploma, General
Jesse Knopp Jesse Knopp's U.S. Cellular Experience February 2010 - February 2014
Job Systems Analyst at US Cellular Corp
Industry Wireless
Experience
US Cellular Corp February 2014 - Present
U.S. Cellular February 2010 - February 2014
RadioShack July 2007 - February 2010
Skills
Wireless, Sales, Troubleshooting, Computer Science, Sales Management, Communication, Leadership, Product Management, Product Development, Wireless Networking, Outside Sales, Time Management, Corporate Events, Computer Hardware, Marketing, Customer Service, Training, Mobile Devices, Blackberry, Retail, Merchandising, Software Quality..., Software Systems, EPC
Education
Lake Land College 2006 — 2007
Network Administration
US Cellular Corp February 2014 - Present
U.S. Cellular February 2010 - February 2014
RadioShack July 2007 - February 2010
Skills
Wireless, Sales, Troubleshooting, Computer Science, Sales Management, Communication, Leadership, Product Management, Product Development, Wireless Networking, Outside Sales, Time Management, Corporate Events, Computer Hardware, Marketing, Customer Service, Training, Mobile Devices, Blackberry, Retail, Merchandising, Software Quality..., Software Systems, EPC
Education
Lake Land College 2006 — 2007
Network Administration
Kris Alexander Kris Alexander's U.S. Cellular Experience December 2009 - May 2014
Job Customer Care Manager at Transamerica
Industry Financial Services
Experience
Transamerica May 2014 - Present
US Cellular December 2009 - May 2014
U.S. Cellular May 2008 - December 2009
U.S. Cellular December 2006 - May 2008
U.S. Cellular June 2005 - December 2006
McLeodUSA 1998 - 2005
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Call Center, Leadership, Process Improvement, Telecommunications, Call Centers, Wireless, Customer Retention, Account Management, Sales Operations, Training, Cross-functional Team..., Networking, Workforce Management, Customer Service, Team Leadership, Solution Selling, Coaching, Leadership Development, Quality Assurance, Team Building
Education
Kirkwood Community College 1993 — 1996
Associates Degree, Nursing
Transamerica May 2014 - Present
US Cellular December 2009 - May 2014
U.S. Cellular May 2008 - December 2009
U.S. Cellular December 2006 - May 2008
U.S. Cellular June 2005 - December 2006
McLeodUSA 1998 - 2005
Skills
Customer Experience, Vendor Management, Customer Satisfaction, Call Center, Leadership, Process Improvement, Telecommunications, Call Centers, Wireless, Customer Retention, Account Management, Sales Operations, Training, Cross-functional Team..., Networking, Workforce Management, Customer Service, Team Leadership, Solution Selling, Coaching, Leadership Development, Quality Assurance, Team Building
Education
Kirkwood Community College 1993 — 1996
Associates Degree, Nursing
Jennifer LaCour Jennifer LaCour's U.S. Cellular Experience July 2004 - August 2013
Job Senior Independent Mary Kay Beauty Consultant
Industry Cosmetics
Experience
The MET (Metropolitan Baptist Church) June 2015 - Present
CC'S Cosmetology College May 2014 - August 2014
U.S. Cellular July 2004 - August 2013
MCIWORLDCOM 1996 - 2001
Washburn University 1987 - 1994
Skills
Process Improvement, Sales, Vendor Management, Training, Leadership, Call Centers, Coaching, Microsoft Office, Leadership Development, Microsoft Word, Public Speaking, Marketing, Social Media, Community Outreach, Research, Public Relations, Program Development, Time Management, Editing, Interviews, Recruiting, Event Planning, Team Leadership, Microsoft Excel
Education
Langston University 1997 — 1998
Sociology
Washburn University 1991 — 1994
.124 hours of study/ Internship, Social Work/Applied Science Alcohol & Drug Counseling
The MET (Metropolitan Baptist Church) June 2015 - Present
CC'S Cosmetology College May 2014 - August 2014
U.S. Cellular July 2004 - August 2013
MCIWORLDCOM 1996 - 2001
Washburn University 1987 - 1994
Skills
Process Improvement, Sales, Vendor Management, Training, Leadership, Call Centers, Coaching, Microsoft Office, Leadership Development, Microsoft Word, Public Speaking, Marketing, Social Media, Community Outreach, Research, Public Relations, Program Development, Time Management, Editing, Interviews, Recruiting, Event Planning, Team Leadership, Microsoft Excel
Education
Langston University 1997 — 1998
Sociology
Washburn University 1991 — 1994
.124 hours of study/ Internship, Social Work/Applied Science Alcohol & Drug Counseling
Craig Brosinski Craig Brosinski's U.S. Cellular Experience 2001 - 2010
Job Multiline Representative State Farm Westlake
Industry Insurance
Experience
State Farm Agent July 2014 - Present
The VIRGINIA TALK RADIO NETWOK October 2013 - July 2014
Evergreen Basement Systems October 2010 - October 2013
U.S. Cellular 2001 - 2010
Skills
Budgets, Customer Service, Construction, Microsoft Office, Strategic Planning, System Administration, Sales Management, Microsoft Excel, Team Leadership, Training, Marketing, Business Development, Project Planning, Process Scheduler, Sales Process, Team Building, Microsoft Word, Leadership, CRM
Education
Liberty University 1993 — 1996
1996, Marketing
State Farm Agent July 2014 - Present
The VIRGINIA TALK RADIO NETWOK October 2013 - July 2014
Evergreen Basement Systems October 2010 - October 2013
U.S. Cellular 2001 - 2010
Skills
Budgets, Customer Service, Construction, Microsoft Office, Strategic Planning, System Administration, Sales Management, Microsoft Excel, Team Leadership, Training, Marketing, Business Development, Project Planning, Process Scheduler, Sales Process, Team Building, Microsoft Word, Leadership, CRM
Education
Liberty University 1993 — 1996
1996, Marketing
Ross Rhuems Ross Rhuems's U.S. Cellular Experience January 1994 - July 2013
Job Commercial and Industrial Sales at WCA Waste Corp
Industry Environmental Services
Experience
WCA Waste Corporation June 2014 - Present
HIX Corporation/DoughXpress January 2014 - July 2014
U.S. Cellular January 1994 - July 2013
Skills
Sales, Customer Service, Cellular Communications, Wireless, Mobile Devices, Customer Retention, Customer Satisfaction, Mobile Technology, Account Management, Retail, Telecommunications, Management, Sales Management, Direct Sales, Marketing, Sales Operations
Education
Labette Community College 1989 — 1991
Pittsburg high school 1984 — 1988
WCA Waste Corporation June 2014 - Present
HIX Corporation/DoughXpress January 2014 - July 2014
U.S. Cellular January 1994 - July 2013
Skills
Sales, Customer Service, Cellular Communications, Wireless, Mobile Devices, Customer Retention, Customer Satisfaction, Mobile Technology, Account Management, Retail, Telecommunications, Management, Sales Management, Direct Sales, Marketing, Sales Operations
Education
Labette Community College 1989 — 1991
Pittsburg high school 1984 — 1988
Jennifer Cecily Addo's U.S. Cellular Experience February 2012 - May 2013
Job Technology Specialist for Verizon Wireless
Industry Retail
Experience
Verizon Wireless 2013 - Present
U.S. Cellular February 2012 - May 2013
Walmart August 2009 - June 2012
Velocity Merchant Services May 2011 - August 2011
Vector Marketing June 2009 - August 2009
Skills
Customer Service, Wireless, Sales, Customer Retention, Customer Satisfaction, Call Centers, Telephone Skills, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Inventory Management, Cashiering, Customer Experience, Advertising, Management, Time Management, Visual Merchandising, Retail, Outlook, Training, Merchandising, Troubleshooting, Retail Sales, Social Networking, Inventory Control, Critical Thinking, Team Building, Windows 7, Invoicing, Administration, Loss Prevention, Phone Etiquette, Cold Calling
Education
Lewis University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Baker College of Flint 2008 — 2009
Human Resources Management and Services
Romeoville High School 2004 — 2008
General education
John Robert Powers 2005 — 2006
Acting/modeling
Verizon Wireless 2013 - Present
U.S. Cellular February 2012 - May 2013
Walmart August 2009 - June 2012
Velocity Merchant Services May 2011 - August 2011
Vector Marketing June 2009 - August 2009
Skills
Customer Service, Wireless, Sales, Customer Retention, Customer Satisfaction, Call Centers, Telephone Skills, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Inventory Management, Cashiering, Customer Experience, Advertising, Management, Time Management, Visual Merchandising, Retail, Outlook, Training, Merchandising, Troubleshooting, Retail Sales, Social Networking, Inventory Control, Critical Thinking, Team Building, Windows 7, Invoicing, Administration, Loss Prevention, Phone Etiquette, Cold Calling
Education
Lewis University 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Baker College of Flint 2008 — 2009
Human Resources Management and Services
Romeoville High School 2004 — 2008
General education
John Robert Powers 2005 — 2006
Acting/modeling
Joshua Wesner Joshua Wesner's U.S. Cellular Experience October 2013 - June 2015
Job Sr. Customer Account Coordinator at Intertrade A Rockwell Collins Company
Industry Wireless
Experience
Intertrade - A Rockwell Collins Company June 2015 - Present
U.S. Cellular October 2013 - June 2015
U.S. Cellular October 2010 - October 2013
U.S. Cellular October 2009 - October 2010
Skills
Customer Retention, Wireless, Cellular Communications, Sales, Quotas, Sales Process, Sales Process..., M2M, Direct Sales, Customer Experience, Telecommunications, Customer Satisfaction, Sales Operations, Team Building, Customer Service, Team Leadership, Account Management, Retail, Mobile Devices, Sales Management, B2B, Solution Selling
Education
University of Iowa 2010 — 2013
Bachelor of Business Administration (BBA), Certificate In Entrepreneurial Management, Business Administration and Management, General
Kirkwood Community College 2007 — 2009
Associate of Arts (AA), Business Administration and Management, General
Intertrade - A Rockwell Collins Company June 2015 - Present
U.S. Cellular October 2013 - June 2015
U.S. Cellular October 2010 - October 2013
U.S. Cellular October 2009 - October 2010
Skills
Customer Retention, Wireless, Cellular Communications, Sales, Quotas, Sales Process, Sales Process..., M2M, Direct Sales, Customer Experience, Telecommunications, Customer Satisfaction, Sales Operations, Team Building, Customer Service, Team Leadership, Account Management, Retail, Mobile Devices, Sales Management, B2B, Solution Selling
Education
University of Iowa 2010 — 2013
Bachelor of Business Administration (BBA), Certificate In Entrepreneurial Management, Business Administration and Management, General
Kirkwood Community College 2007 — 2009
Associate of Arts (AA), Business Administration and Management, General
Heather Janssen Heather Janssen's U.S. Cellular Experience October 2010 - Present
Job Author & Owner at The Crafty Mommy Blog
Industry Wireless
Experience
The Crafty Mommy Blog February 2012 - Present
U.S. Cellular October 2010 - Present
Education
Kirkwood Community College 2003 — 2006
Associate's Degree, Graphic Design
Mount Vernon High School 1999 — 2003
High School
The Crafty Mommy Blog February 2012 - Present
U.S. Cellular October 2010 - Present
Education
Kirkwood Community College 2003 — 2006
Associate's Degree, Graphic Design
Mount Vernon High School 1999 — 2003
High School
Christine Wyrick's U.S. Cellular Experience May 2009 - February 2014
Job Director, digital marketing strategy and planning
Industry Insurance
Experience
Zurich North America February 2014 - Present
U.S. Cellular May 2009 - February 2014
U.S. Cellular February 2003 - May 2009
U.S. Cellular November 2000 - February 2003
C.P.R.i. November 1998 - November 2000
Universal Outdoor March 1994 - April 1998
Skills
E-commerce, Program Management, Strategic Planning, Team Leadership, Marketing Strategy, Marketing Communications, Wireless, Outdoor Industry, Digital Marketing, Cross-functional Team..., Strategy, Customer Experience, Telecommunications, Vendor Management, Leadership, Team Building, Project Management, Marketing, Competitive Analysis, Management, Product Marketing, Product Management, Integration, Multi-channel Marketing, Customer Retention, Mobile Devices, Strategic Partnerships
Education
Lake Forest Graduate School of Management 2006 — 2010
MBA, Organizational Behavior
University of Illinois at Chicago 1990 — 1994
B.A., Psychology
Zurich North America February 2014 - Present
U.S. Cellular May 2009 - February 2014
U.S. Cellular February 2003 - May 2009
U.S. Cellular November 2000 - February 2003
C.P.R.i. November 1998 - November 2000
Universal Outdoor March 1994 - April 1998
Skills
E-commerce, Program Management, Strategic Planning, Team Leadership, Marketing Strategy, Marketing Communications, Wireless, Outdoor Industry, Digital Marketing, Cross-functional Team..., Strategy, Customer Experience, Telecommunications, Vendor Management, Leadership, Team Building, Project Management, Marketing, Competitive Analysis, Management, Product Marketing, Product Management, Integration, Multi-channel Marketing, Customer Retention, Mobile Devices, Strategic Partnerships
Education
Lake Forest Graduate School of Management 2006 — 2010
MBA, Organizational Behavior
University of Illinois at Chicago 1990 — 1994
B.A., Psychology
Jessi Perry's U.S. Cellular Experience February 2013 - March 2014
Job Retail Sales Manager at Cellular World AT&T Authorized Retailer
Industry Wireless
Experience
Cellular World AT&T Authorized Retailer April 2015 - Present
Cellular World AT&T Authorized Retailer March 2014 - Present
U.S. Cellular February 2013 - March 2014
Rite Aid February 2012 - February 2013
Skills
Sales, Cellular Communications, Inventory Management, Sales Process, Microsoft Office, Cashiering, Customer Satisfaction, Computer Proficiency, First Aid, Cpr Certified, Computer Maintenance, TOPS, Microsoft Exchange, Mathematics, Calculator, Cash Register, Daily Deposits, Visual Arts, Reading 350-400 wpm, Typing 60-70 wpm, Open Office, Android, Apple, Windows, Management, Purchase Orders, Scheduling, Email Management, Cash Handling, Bill Payment, Customer Service, Employee Training
Education
Lincoln Memorial University 2010 — 2012
No Degree Recieved-Withdrew due to medical complications, Registered Nursing/Registered Nurse, 3.5 GPA
Union County High School 2006 — 2010
High School Diploma, High School Diploma, 4.0 GPA
Cellular World AT&T Authorized Retailer April 2015 - Present
Cellular World AT&T Authorized Retailer March 2014 - Present
U.S. Cellular February 2013 - March 2014
Rite Aid February 2012 - February 2013
Skills
Sales, Cellular Communications, Inventory Management, Sales Process, Microsoft Office, Cashiering, Customer Satisfaction, Computer Proficiency, First Aid, Cpr Certified, Computer Maintenance, TOPS, Microsoft Exchange, Mathematics, Calculator, Cash Register, Daily Deposits, Visual Arts, Reading 350-400 wpm, Typing 60-70 wpm, Open Office, Android, Apple, Windows, Management, Purchase Orders, Scheduling, Email Management, Cash Handling, Bill Payment, Customer Service, Employee Training
Education
Lincoln Memorial University 2010 — 2012
No Degree Recieved-Withdrew due to medical complications, Registered Nursing/Registered Nurse, 3.5 GPA
Union County High School 2006 — 2010
High School Diploma, High School Diploma, 4.0 GPA
Jordan Gaul Jordan Gaul's U.S. Cellular Experience February 2007 - August 2009
Job Used Car Salesman at McGrath Family of Dealerships (McGrath Auto Group)
Industry Automotive
Experience
McGrath Family of Dealerships (McGrath Auto Group) September 2009 - Present
McGrath Auto September 2009 - December 2011
U.S. Cellular February 2007 - August 2009
Skills
Automotive, Sales Management, Sales Process, Vehicles, Sales, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Account Management, Profit, Customer Service, Direct Sales, Purchasing, Selling, Training
Education
Kirkwood Community College 2005 — 2008
Tipton High School 2001 — 2005
McGrath Family of Dealerships (McGrath Auto Group) September 2009 - Present
McGrath Auto September 2009 - December 2011
U.S. Cellular February 2007 - August 2009
Skills
Automotive, Sales Management, Sales Process, Vehicles, Sales, Automotive Aftermarket, Customer Retention, Customer Satisfaction, Account Management, Profit, Customer Service, Direct Sales, Purchasing, Selling, Training
Education
Kirkwood Community College 2005 — 2008
Tipton High School 2001 — 2005
Trevor Glisch Trevor Glisch's U.S. Cellular Experience February 2012 - August 2013
Job Retail Wireless Consultant at U.S. Cellular
Industry Information Technology and Services
Experience
Kirkwood Community College January 2013 - Present
U.S. Cellular February 2012 - August 2013
Starbucks March 2008 - January 2012
Hy-vee February 2005 - January 2008
Skills
Computer Hardware, Internet Troubleshooting, Computer Software..., Cellular Communications, Cellular..., Software Installation, Supervising
Education
Kirkwood Community College 2011 — 2014
Kirkwood Community College January 2013 - Present
U.S. Cellular February 2012 - August 2013
Starbucks March 2008 - January 2012
Hy-vee February 2005 - January 2008
Skills
Computer Hardware, Internet Troubleshooting, Computer Software..., Cellular Communications, Cellular..., Software Installation, Supervising
Education
Kirkwood Community College 2011 — 2014
Taylor Barr Taylor Barr's U.S. Cellular Experience September 2012 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular September 2012 - Present
Tidbits Bakery June 2011 - August 2012
The Yankee Candle Company, Inc. June 2010 - May 2012
Skills
Volunteering, Animal Sheltor volunteer, Softball, College Student
Education
Kirkwood Community College 2011 — 2014
Liberal Arts and Sciences/Liberal Studies
U.S. Cellular September 2012 - Present
Tidbits Bakery June 2011 - August 2012
The Yankee Candle Company, Inc. June 2010 - May 2012
Skills
Volunteering, Animal Sheltor volunteer, Softball, College Student
Education
Kirkwood Community College 2011 — 2014
Liberal Arts and Sciences/Liberal Studies
Daman Amber Daman Amber's U.S. Cellular Experience November 2002 - January 2012
Job
Industry Investment Management
Experience
Scentsy Independent Consultant November 2010 - Present
Transamerica March 2013 - November 2013
U.S. Cellular November 2002 - January 2012
Skills
Customer Service, Sales, Direct Sales, Inventory Management, Team Building, Customer Retention, Customer Satisfaction, Sales Operations, Training, Leadership, Account Management, Budgets, Cold Calling, Vendor Management, Process Improvement, Strategic Planning, Team Leadership, Coaching, Management, Performance Management, Call Centers, Operations Management, Employee Relations, Business Development
Education
Mount Mercy College 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Kirkwood Community College
Associate of Arts (AA)
Scentsy Independent Consultant November 2010 - Present
Transamerica March 2013 - November 2013
U.S. Cellular November 2002 - January 2012
Skills
Customer Service, Sales, Direct Sales, Inventory Management, Team Building, Customer Retention, Customer Satisfaction, Sales Operations, Training, Leadership, Account Management, Budgets, Cold Calling, Vendor Management, Process Improvement, Strategic Planning, Team Leadership, Coaching, Management, Performance Management, Call Centers, Operations Management, Employee Relations, Business Development
Education
Mount Mercy College 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Kirkwood Community College
Associate of Arts (AA)
Heather Houser's U.S. Cellular Experience September 2003 - July 2007
Job Graphic Designer
Industry Graphic Design
Experience
Brownstone Marketing / Motorcar Media May 2014 - Present
ZAZU November 2010 - Present
Community Media Group, Inc. March 2013 - January 2014
ABCM Corporation May 2011 - March 2013
StoneRiver July 2008 - November 2012
Wells Fargo November 2008 - January 2009
Holiday Inn July 2007 - January 2008
U.S. Cellular September 2003 - July 2007
Skills
Marketing, Sales, Sales Management, Photoshop, InDesign, Graphic Design, Adobe Creative Suite, Web Design, Adobe Acrobat, Flash, HTML, Hotels, Digital Photography, Advertising, Corporate Branding, Copywriting
Education
Upper Iowa University 2014 — 2016
Graphic Design, Graphic Design, 3.5
Kirkwood Community College 2006 — 2008
AAS, Graphic Communications, 3.75
Independence High School 2002 — 2006
High School Diploma, General Studies, 4.0
Brownstone Marketing / Motorcar Media May 2014 - Present
ZAZU November 2010 - Present
Community Media Group, Inc. March 2013 - January 2014
ABCM Corporation May 2011 - March 2013
StoneRiver July 2008 - November 2012
Wells Fargo November 2008 - January 2009
Holiday Inn July 2007 - January 2008
U.S. Cellular September 2003 - July 2007
Skills
Marketing, Sales, Sales Management, Photoshop, InDesign, Graphic Design, Adobe Creative Suite, Web Design, Adobe Acrobat, Flash, HTML, Hotels, Digital Photography, Advertising, Corporate Branding, Copywriting
Education
Upper Iowa University 2014 — 2016
Graphic Design, Graphic Design, 3.5
Kirkwood Community College 2006 — 2008
AAS, Graphic Communications, 3.75
Independence High School 2002 — 2006
High School Diploma, General Studies, 4.0
Jessie Mally Jessie Mally's U.S. Cellular Experience March 2008 - January 2012
Job Help Desk Analyst at Transamerica
Industry Wireless
Experience
Transamerica July 2012 - Present
U.S. Cellular March 2008 - January 2012
US Cellular 2008 - 2012
Four Oaks Phase September 2007 - March 2008
China Inn restaurant February 2006 - September 2007
Youth Shelter November 2001 - February 2006
Cedar Rapids Community school District June 1999 - November 2001
Skills
Computer Hardware..., Solid computer skills, Windows, Blackberry, Android, Mac OS, iPhone, Hardware, Help Desk Support, Leadership, Networking, Software Documentation, Switches, Technical Support, Time Management, Training
Education
Kirkwood Community College 1999 — 2001
Transamerica July 2012 - Present
U.S. Cellular March 2008 - January 2012
US Cellular 2008 - 2012
Four Oaks Phase September 2007 - March 2008
China Inn restaurant February 2006 - September 2007
Youth Shelter November 2001 - February 2006
Cedar Rapids Community school District June 1999 - November 2001
Skills
Computer Hardware..., Solid computer skills, Windows, Blackberry, Android, Mac OS, iPhone, Hardware, Help Desk Support, Leadership, Networking, Software Documentation, Switches, Technical Support, Time Management, Training
Education
Kirkwood Community College 1999 — 2001
Lisa Sara Lisa Sara's U.S. Cellular Experience July 2006 - November 2013
Job Neiman Marcus
Industry Apparel & Fashion
Experience
Neiman Marcus August 2014 - Present
U.S. Cellular July 2006 - November 2013
US Cellular July 2006 - November 2013
Nordstrom Direct March 2004 - February 2006
Kirkland's, Inc. July 2000 - November 2001
Victorias Secret Stores November 1998 - July 2000
Zales Jewelers February 1997 - July 1999
Kohl's Department Stores July 1996 - February 1997
Skills
Telecommunications, Wireless, Call Centers, Cellular Communications, Customer Satisfaction, Troubleshooting, Customer Experience, Microsoft Office, Aspect, eWFM, Genesys, Retail, Retail Sales, Marketing Strategy, Retail Marketing, Sales Management, Team Management, Employee Training, Customer Service, Customer Support, Project Planning, Personal Shopping, Creative Problem Solving, Collaboration Solutions, Methodical, Method Development, Team Facilitation, Organization, Creation Of Training..., ACD, Call Center Development, Inbound Marketing
Education
Mount Mercy College 2003 — 2006
Bachelor of Science, Business
Kirkwood Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Neiman Marcus August 2014 - Present
U.S. Cellular July 2006 - November 2013
US Cellular July 2006 - November 2013
Nordstrom Direct March 2004 - February 2006
Kirkland's, Inc. July 2000 - November 2001
Victorias Secret Stores November 1998 - July 2000
Zales Jewelers February 1997 - July 1999
Kohl's Department Stores July 1996 - February 1997
Skills
Telecommunications, Wireless, Call Centers, Cellular Communications, Customer Satisfaction, Troubleshooting, Customer Experience, Microsoft Office, Aspect, eWFM, Genesys, Retail, Retail Sales, Marketing Strategy, Retail Marketing, Sales Management, Team Management, Employee Training, Customer Service, Customer Support, Project Planning, Personal Shopping, Creative Problem Solving, Collaboration Solutions, Methodical, Method Development, Team Facilitation, Organization, Creation Of Training..., ACD, Call Center Development, Inbound Marketing
Education
Mount Mercy College 2003 — 2006
Bachelor of Science, Business
Kirkwood Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Jessi Perry Jessi Perry's U.S. Cellular Experience February 2013 - Present
Job Sales Agent at U.S. Cellular
Industry Retail
Experience
U.S. Cellular February 2013 - Present
Rite Aid February 2012 - February 2013
Skills
Computer Proficiency, Microsoft Office, Teletracker, Datascape, Keyboard Skills, AIM, First Tech, Cash Register, CPR, First Aid, Drawing, Painting
Education
Union County High School 2006 — 2010
Diploma, High School Diploma, 4.0
Lincoln Memorial University 2010 — 2012
Nursing Practice
U.S. Cellular February 2013 - Present
Rite Aid February 2012 - February 2013
Skills
Computer Proficiency, Microsoft Office, Teletracker, Datascape, Keyboard Skills, AIM, First Tech, Cash Register, CPR, First Aid, Drawing, Painting
Education
Union County High School 2006 — 2010
Diploma, High School Diploma, 4.0
Lincoln Memorial University 2010 — 2012
Nursing Practice
Dean Schwartz Dean Schwartz's U.S. Cellular Experience October 2010 - July 2013
Job Veterans Affairs School Certifying Official at Southside Virginia Community College
Industry Education Management
Experience
Southside Virginia Community College July 2014 - Present
Southside Virginia Community College July 2013 - July 2014
U.S. Cellular October 2010 - July 2013
The Wexford Group August 2009 - February 2010
T-Mobile October 2008 - August 2009
James H. Quillen VA Medical Center August 2008 - October 2008
Kappa Sigma Fraternity, Pi-Delta Chapter August 2007 - May 2008
Kappa Sigma Fraternity, Pi-Delta Chapter August 2006 - May 2007
Virginia Army National Guard December 2003 - November 2004
Virginia Army National Guard February 2002 - December 2003
Skills
Contract Negotiation, Wireless, CDMA, Community Outreach, Financial Modeling, Project Management, Event Management, Customer Service, Marketing Strategy, Strategic Planning, Mobile Devices, Operations Management, Telecommunications, Marketing, Nonprofits, Direct Sales, Management, 4G, Team Building, Research, Social Media, Customer Retention, Microsoft Office, Event Planning, Retail Sales, Cold Calling, Sales Management, Leadership, Sales Process, Leadership Development, Public Speaking, Quotas, Cellular Communications, Fundraising, New Business Development, Employee Relations, Customer Experience, Program Management, LTE, Mobile Technology, Wireless Broadband, EVDO, Budgets, Editing, M2M, Customer Satisfaction, Sales Operations, Sales, Retail, Wireless Networking
Education
Liberty University 2013 — 2015
Master of Business Administration (M.B.A.)
University of Virginia's College at Wise 2001 — 2008
Bachelor's degree, Business Administration and Management, General
Southside Virginia Community College July 2014 - Present
Southside Virginia Community College July 2013 - July 2014
U.S. Cellular October 2010 - July 2013
The Wexford Group August 2009 - February 2010
T-Mobile October 2008 - August 2009
James H. Quillen VA Medical Center August 2008 - October 2008
Kappa Sigma Fraternity, Pi-Delta Chapter August 2007 - May 2008
Kappa Sigma Fraternity, Pi-Delta Chapter August 2006 - May 2007
Virginia Army National Guard December 2003 - November 2004
Virginia Army National Guard February 2002 - December 2003
Skills
Contract Negotiation, Wireless, CDMA, Community Outreach, Financial Modeling, Project Management, Event Management, Customer Service, Marketing Strategy, Strategic Planning, Mobile Devices, Operations Management, Telecommunications, Marketing, Nonprofits, Direct Sales, Management, 4G, Team Building, Research, Social Media, Customer Retention, Microsoft Office, Event Planning, Retail Sales, Cold Calling, Sales Management, Leadership, Sales Process, Leadership Development, Public Speaking, Quotas, Cellular Communications, Fundraising, New Business Development, Employee Relations, Customer Experience, Program Management, LTE, Mobile Technology, Wireless Broadband, EVDO, Budgets, Editing, M2M, Customer Satisfaction, Sales Operations, Sales, Retail, Wireless Networking
Education
Liberty University 2013 — 2015
Master of Business Administration (M.B.A.)
University of Virginia's College at Wise 2001 — 2008
Bachelor's degree, Business Administration and Management, General
Amber Rainwater Amber Rainwater's U.S. Cellular Experience January 2009 - March 2012
Job Registered Dental Hygienist
Industry Hospital & Health Care
Experience
Sunset Hills Family Dental May 2013 - Present
Laurie's Place March 2012 - May 2013
U.S. Cellular January 2009 - March 2012
Skills
Customer Service, Time Management, Microsoft Word, Microsoft Office, Leadership, Team Building, Healthcare, Cpr Certified, Sealants, Infection Control, Dental Assisting, Local Anesthesia, Periodontal Disease, Soft Tissue, Oral Care, Radiography, Patient Education
Education
Lewis and Clark Community College 2010 — 2012
Associate Applied Science, Dental Hygiene/Hygienist
Lewis and Clark Community College 2010 — 2011
Certificate of Dental Asssisting, Dental Assistant
Southwestern Illinois College 2006 — 2008
Associate of Science (A.S.)
Sunset Hills Family Dental May 2013 - Present
Laurie's Place March 2012 - May 2013
U.S. Cellular January 2009 - March 2012
Skills
Customer Service, Time Management, Microsoft Word, Microsoft Office, Leadership, Team Building, Healthcare, Cpr Certified, Sealants, Infection Control, Dental Assisting, Local Anesthesia, Periodontal Disease, Soft Tissue, Oral Care, Radiography, Patient Education
Education
Lewis and Clark Community College 2010 — 2012
Associate Applied Science, Dental Hygiene/Hygienist
Lewis and Clark Community College 2010 — 2011
Certificate of Dental Asssisting, Dental Assistant
Southwestern Illinois College 2006 — 2008
Associate of Science (A.S.)
Devon Hudnut Devon Hudnut's U.S. Cellular Experience November 2011 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular November 2011 - Present
U.S. Cellular April 2009 - November 2011
Circuit City May 2008 - February 2009
Skills
Analytical Skills, Microsoft Office, Interpersonal..., Project Planning, Organizational..., Organizational..., Customer Service, B2B sales
Education
Lewis and Clark Community College 2002 — 2005
AAS, Radio Broadcasting
U.S. Cellular November 2011 - Present
U.S. Cellular April 2009 - November 2011
Circuit City May 2008 - February 2009
Skills
Analytical Skills, Microsoft Office, Interpersonal..., Project Planning, Organizational..., Organizational..., Customer Service, B2B sales
Education
Lewis and Clark Community College 2002 — 2005
AAS, Radio Broadcasting
Hillerie Salat Hillerie Salat's U.S. Cellular Experience May 2006 - October 2012
Job Weigh Master at Martin Marietta Materials
Industry Consumer Services
Experience
Martin Marietta Materials June 2013 - Present
Transamerica October 2012 - March 2013
US Cellular May 2006 - October 2012
U.S. Cellular January 1996 - October 2012
Kmart Corporation May 1989 - January 1996
Skills
Wireless Networking, Blackberry, Wireless, Troubleshooting, Call Center, BMC Remedy, Help Desk Support, Telecommunications, Computer Network..., Windows 7, Blackberry Enterprise..., Customer Satisfaction, VPN, Cellular Communications, Wireless Broadband, Quotas, Account Management, Leadership, Cold Calling, Sales Operations, Sales, Networking, Salesforce.com, Avaya, 4G, New Business Development, Disaster Recovery, Microsoft Exchange, Retail, Servers, Customer Experience, Cross-functional Team..., Team Leadership, Selling, Software Installation, CDMA, Sales Process, Customer Service, System Deployment, Call Center Development, Direct Sales, Mobile Devices, XP, Retail Sales, Training, B2B, Customer Retention, Solution Selling, Team Building, Vendor Management
Education
Kirkwood Community College 2011 — 2013
Martin Marietta Materials June 2013 - Present
Transamerica October 2012 - March 2013
US Cellular May 2006 - October 2012
U.S. Cellular January 1996 - October 2012
Kmart Corporation May 1989 - January 1996
Skills
Wireless Networking, Blackberry, Wireless, Troubleshooting, Call Center, BMC Remedy, Help Desk Support, Telecommunications, Computer Network..., Windows 7, Blackberry Enterprise..., Customer Satisfaction, VPN, Cellular Communications, Wireless Broadband, Quotas, Account Management, Leadership, Cold Calling, Sales Operations, Sales, Networking, Salesforce.com, Avaya, 4G, New Business Development, Disaster Recovery, Microsoft Exchange, Retail, Servers, Customer Experience, Cross-functional Team..., Team Leadership, Selling, Software Installation, CDMA, Sales Process, Customer Service, System Deployment, Call Center Development, Direct Sales, Mobile Devices, XP, Retail Sales, Training, B2B, Customer Retention, Solution Selling, Team Building, Vendor Management
Education
Kirkwood Community College 2011 — 2013
Krystina Lafler Krystina Lafler's U.S. Cellular Experience Customer ServiceU.S. CellularMay 2008 - April 2009
Job Data Tech Support at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular Customer ServiceU.S. CellularMay 2008 - April 2009
Education
Kirkwood Community College 2008 — 2011
na, Buisness Managment
U.S. Cellular Customer ServiceU.S. CellularMay 2008 - April 2009
Education
Kirkwood Community College 2008 — 2011
na, Buisness Managment
John Kadletz, AAMS® CWS® John Kadletz, AAMS® CWS®'s U.S. Cellular Experience May 1994 - January 2001
Job President / Owner at Kadletz Wealth Management, LLC
Industry Financial Services
Experience
Kadletz Wealth Management September 2012 - Present
First Allied Securities 2012 - Present
Edward Jones September 2001 - September 2012
U.S. Cellular May 1994 - January 2001
Kadletz Welding June 1990 - November 1994
Cellular One May 1992 - May 1994
Education
Lakeland College 1998 — 2002
Undergrad, Business & Finance
Northeast Wisconsin Technical College 1990 — 1992
Associate Degree, Civil Engineering Technology
Northeast Wisconsin Technical College 1989 — 1990
Diploma, Welding Technology
Shawano High School
Kadletz Wealth Management September 2012 - Present
First Allied Securities 2012 - Present
Edward Jones September 2001 - September 2012
U.S. Cellular May 1994 - January 2001
Kadletz Welding June 1990 - November 1994
Cellular One May 1992 - May 1994
Education
Lakeland College 1998 — 2002
Undergrad, Business & Finance
Northeast Wisconsin Technical College 1990 — 1992
Associate Degree, Civil Engineering Technology
Northeast Wisconsin Technical College 1989 — 1990
Diploma, Welding Technology
Shawano High School
Betty Burke Betty Burke's U.S. Cellular Experience April 2011 - Present
Job Manager, IS Business Analysis at U.S. Cellular
Industry Telecommunications
Experience
U.S. Cellular April 2011 - Present
Consulting December 2009 - April 2011
Motorola January 2005 - November 2009
Motorola November 2000 - January 2005
McDonald's Corporation 1999 - 2000
Ameritech New Media 1997 - 1999
Cincinnati Bell Information Systems 1985 - 1997
Skills
SDLC, Cross-functional Team..., Business Analysis, Six Sigma, Program Management, Change Management, Leadership, Quality Assurance, Management, Project Management, Training, Strategy, Testing, Product Development, Business Process, Continuous Improvement, Telecommunications, Vendor Management, Quality Management, Call Centers, Coaching, Process Improvement, Software Documentation, Project Planning, Team Management, Customer Satisfaction, Integration, PMP, Team Leadership, Project Portfolio..., Product Management, Team Building, Business Process...
Education
University of Phoenix
MAOM, Organizational Management
Roosevelt University
BS, Computer Science
Lake Forest Graduate School of Management
studies, MBA
Adaptive Business Solutions
Trained, Lean Leadership
George Washington University
Masters Certificate, Project Management
PMI
PMP, Project Management Certification
Quality Assurance Institute (QAI)
CQA, Certified Quality Analyst
Quality Assurance Institute (QAI)
CSTE, Certified Software Test Engineer
U.S. Cellular April 2011 - Present
Consulting December 2009 - April 2011
Motorola January 2005 - November 2009
Motorola November 2000 - January 2005
McDonald's Corporation 1999 - 2000
Ameritech New Media 1997 - 1999
Cincinnati Bell Information Systems 1985 - 1997
Skills
SDLC, Cross-functional Team..., Business Analysis, Six Sigma, Program Management, Change Management, Leadership, Quality Assurance, Management, Project Management, Training, Strategy, Testing, Product Development, Business Process, Continuous Improvement, Telecommunications, Vendor Management, Quality Management, Call Centers, Coaching, Process Improvement, Software Documentation, Project Planning, Team Management, Customer Satisfaction, Integration, PMP, Team Leadership, Project Portfolio..., Product Management, Team Building, Business Process...
Education
University of Phoenix
MAOM, Organizational Management
Roosevelt University
BS, Computer Science
Lake Forest Graduate School of Management
studies, MBA
Adaptive Business Solutions
Trained, Lean Leadership
George Washington University
Masters Certificate, Project Management
PMI
PMP, Project Management Certification
Quality Assurance Institute (QAI)
CQA, Certified Quality Analyst
Quality Assurance Institute (QAI)
CSTE, Certified Software Test Engineer
Mark Kirby Mark Kirby's U.S. Cellular Experience October 2009 - January 2013
Job Manager, Customer Care at AmerisourceBergen
Industry Pharmaceuticals
Experience
AmerisourceBergen April 2013 - Present
U.S. Cellular October 2009 - January 2013
manroland September 2004 - October 2009
Yellow Cab Management May 2000 - August 2004
Goss International 1989 - 1998
Skills
Call Center Development, Wireless, Customer Service..., Process Improvement, Team Building, Workforce Management, Troubleshooting, Vendor Management, Avaya, Sales Operations, Technical Support, Customer Engagement, Account Management, Operations Management, Cellular Communications, Sales, Employee Training, Solution Selling, SAP, Printers, CRM, Salesforce.com, Sales Process, Negotiation, Cold Calling, Building Relationships, Inventory Control, P&L Management, B2B, World Class Customer..., Mobile Devices, Direct Sales, Recruiting, Pricing, Budgets, Business Process..., Product Management, Sales Management, Forecasting, Time Management, Blackberry, Inventory Management, Broadband, Contract Negotiation, Selling, Change Management, Project Planning, Situational Leadership, Purchasing, Key Account Management
Education
Lewis University 1990 — 1994
Bachelor of Arts (BA), Business Management
AmerisourceBergen April 2013 - Present
U.S. Cellular October 2009 - January 2013
manroland September 2004 - October 2009
Yellow Cab Management May 2000 - August 2004
Goss International 1989 - 1998
Skills
Call Center Development, Wireless, Customer Service..., Process Improvement, Team Building, Workforce Management, Troubleshooting, Vendor Management, Avaya, Sales Operations, Technical Support, Customer Engagement, Account Management, Operations Management, Cellular Communications, Sales, Employee Training, Solution Selling, SAP, Printers, CRM, Salesforce.com, Sales Process, Negotiation, Cold Calling, Building Relationships, Inventory Control, P&L Management, B2B, World Class Customer..., Mobile Devices, Direct Sales, Recruiting, Pricing, Budgets, Business Process..., Product Management, Sales Management, Forecasting, Time Management, Blackberry, Inventory Management, Broadband, Contract Negotiation, Selling, Change Management, Project Planning, Situational Leadership, Purchasing, Key Account Management
Education
Lewis University 1990 — 1994
Bachelor of Arts (BA), Business Management
Tecwyn Roberts III Tecwyn Roberts III's U.S. Cellular Experience June 2014 - June 2015
Job Retail Wireless Consultant at U.S. Cellular
Industry Consumer Goods
Experience
Lakeland Automotive November 2013 - Present
Vector Marketing February 2010 - Present
U.S. Cellular June 2014 - June 2015
Lakeland Automotive September 2013 - May 2014
Vector Marketing August 2012 - August 2013
Vector Marketing April 2011 - November 2011
A Leap Above Dance August 2008 - December 2010
Panera Bread February 2006 - November 2009
Sheraton August 2007 - February 2008
TIBIA Professional Clinic June 2007 - August 2007
Skills
Microsoft Office, Public Speaking, Customer Service, Problem Solving, Sales, Training, Leadership, Management, Time Management, Direct Sales, Recruiting, Sales Management, Marketing, Telephone Skills
Education
Lakeland College 2009 — 2013
BA, Marketing, Business Management
TIBIA Massage School 2006 — 2007
Certificate, Massage Therapy and Bodywork
Lakeland Automotive November 2013 - Present
Vector Marketing February 2010 - Present
U.S. Cellular June 2014 - June 2015
Lakeland Automotive September 2013 - May 2014
Vector Marketing August 2012 - August 2013
Vector Marketing April 2011 - November 2011
A Leap Above Dance August 2008 - December 2010
Panera Bread February 2006 - November 2009
Sheraton August 2007 - February 2008
TIBIA Professional Clinic June 2007 - August 2007
Skills
Microsoft Office, Public Speaking, Customer Service, Problem Solving, Sales, Training, Leadership, Management, Time Management, Direct Sales, Recruiting, Sales Management, Marketing, Telephone Skills
Education
Lakeland College 2009 — 2013
BA, Marketing, Business Management
TIBIA Massage School 2006 — 2007
Certificate, Massage Therapy and Bodywork
Daniel Taylor-Roman's U.S. Cellular Experience September 2010 - January 2013
Job Sales Representative at Unifirst Corporation
Industry Wireless
Experience
Unifirst Corporation January 2013 - Present
U.S. Cellular September 2010 - January 2013
Staples September 2010 - October 2012
Skills
Customer Satisfaction, Cold Calling, Sales Process, Sales, New Business Development, Direct Sales, Customer Retention, Sales Operations, Salesforce.com, Selling, Account Management, Solution Selling, Sales Management, Sales Presentations, Inventory Management, Retail, B2B, Merchandising, Building Relationships, Customer Experience, Lead Generation, Customer Service, CRM
Education
Lee University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pellissippi State Community College
Unifirst Corporation January 2013 - Present
U.S. Cellular September 2010 - January 2013
Staples September 2010 - October 2012
Skills
Customer Satisfaction, Cold Calling, Sales Process, Sales, New Business Development, Direct Sales, Customer Retention, Sales Operations, Salesforce.com, Selling, Account Management, Solution Selling, Sales Management, Sales Presentations, Inventory Management, Retail, B2B, Merchandising, Building Relationships, Customer Experience, Lead Generation, Customer Service, CRM
Education
Lee University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pellissippi State Community College
Christy Peterson Christy Peterson's U.S. Cellular Experience March 2009 - September 2011
Job Sr. National Sales Manager
Industry Wireless
Experience
Ice Mobility November 2014 - Present
Kiefer Swim Products July 2014 - October 2014
Huawei Technologies March 2014 - July 2014
Huawei April 2012 - June 2014
Huawei September 2011 - April 2012
U.S. Cellular March 2009 - September 2011
Motorola 1995 - 2009
Motorola Mobile Devices 1995 - 2008
Education
Lake Forest Graduate School of Management 2006 — 2008
MBA
Ice Mobility November 2014 - Present
Kiefer Swim Products July 2014 - October 2014
Huawei Technologies March 2014 - July 2014
Huawei April 2012 - June 2014
Huawei September 2011 - April 2012
U.S. Cellular March 2009 - September 2011
Motorola 1995 - 2009
Motorola Mobile Devices 1995 - 2008
Education
Lake Forest Graduate School of Management 2006 — 2008
MBA
Dorothy Hutson's U.S. Cellular Experience November 2009 - Present
Job Sr Pgm Mgr at US Cellular
Industry Telecommunications
Experience
U.S. Cellular November 2009 - Present
CNA Insurance January 2005 - June 2009
CNA Insurance January 2003 - December 2005
CNA Insurance September 2001 - December 2003
SBC January 1996 - September 2001
Boeing September 1980 - December 1995
Skills
Testing, Program Management, Strategic Planning, Process Improvement, Change Management, Enterprise Software, Project Management, Leadership, Team Leadership, Agile Methodologies, Human Resources, ERP, Software Development..., Project Planning, Information Technology, Business Development, Business Strategy, Vendor Management, SDLC, Software Development, Customer Satisfaction, PMP, PMO, Microsoft Office, Surveying, Budgets
Education
Lake Forest Graduate School of Management
Northern Illinois University
B. S., Computer Science
U.S. Cellular November 2009 - Present
CNA Insurance January 2005 - June 2009
CNA Insurance January 2003 - December 2005
CNA Insurance September 2001 - December 2003
SBC January 1996 - September 2001
Boeing September 1980 - December 1995
Skills
Testing, Program Management, Strategic Planning, Process Improvement, Change Management, Enterprise Software, Project Management, Leadership, Team Leadership, Agile Methodologies, Human Resources, ERP, Software Development..., Project Planning, Information Technology, Business Development, Business Strategy, Vendor Management, SDLC, Software Development, Customer Satisfaction, PMP, PMO, Microsoft Office, Surveying, Budgets
Education
Lake Forest Graduate School of Management
Northern Illinois University
B. S., Computer Science
Desiree Day Desiree Day's U.S. Cellular Experience 2002 - 2005
Job Consultant at Artistry/Nutrilite
Industry Cosmetics
Experience
Artistry/Nutrilite January 2009 - Present
Advantage Mortgage Group April 2007 - December 2008
U.S. Cellular 2002 - 2005
Sam's Club January 2002 - November 2002
Education
Liberty University 2009 — 2011
MAT, Education
Sweet Briar College 1996 — 2000
Georgetown Visitation 1992 — 1996
Artistry/Nutrilite January 2009 - Present
Advantage Mortgage Group April 2007 - December 2008
U.S. Cellular 2002 - 2005
Sam's Club January 2002 - November 2002
Education
Liberty University 2009 — 2011
MAT, Education
Sweet Briar College 1996 — 2000
Georgetown Visitation 1992 — 1996
Shaun Kinney Shaun Kinney's U.S. Cellular Experience December 2009 - October 2013
Job Election Technician with the Johnson County Auditor's Office
Industry Government Administration
Experience
Johnson County Auditor's Office April 2015 - Present
US Bank January 2015 - April 2015
Northwestern Mutual October 2014 - January 2015
That Cellular Place, Authorized Agent for US Cellular October 2013 - September 2014
U.S. Cellular December 2009 - October 2013
U.S. Senator Tom Harkin May 2008 - August 2008
Skills
Sales, Wireless, Marketing, Event Planning, Communication, Customer Advocacy, Management, Building Relationships, Selling, Cold Calling, Direct Sales, Customer Satisfaction, Quotas, Customer Retention, Relationship Building
Education
University of Iowa 2008 — 2010
Bachelor of Arts (BA), Communication Studies
Kirkwood Community College 2006 — 2010
Communications/Public Relations
University of Northern Iowa 2006 — 2008
Public Relations
Clear Creek Amana High School 2003 — 2006
High School, General Studies
Post High School Education
Johnson County Auditor's Office April 2015 - Present
US Bank January 2015 - April 2015
Northwestern Mutual October 2014 - January 2015
That Cellular Place, Authorized Agent for US Cellular October 2013 - September 2014
U.S. Cellular December 2009 - October 2013
U.S. Senator Tom Harkin May 2008 - August 2008
Skills
Sales, Wireless, Marketing, Event Planning, Communication, Customer Advocacy, Management, Building Relationships, Selling, Cold Calling, Direct Sales, Customer Satisfaction, Quotas, Customer Retention, Relationship Building
Education
University of Iowa 2008 — 2010
Bachelor of Arts (BA), Communication Studies
Kirkwood Community College 2006 — 2010
Communications/Public Relations
University of Northern Iowa 2006 — 2008
Public Relations
Clear Creek Amana High School 2003 — 2006
High School, General Studies
Post High School Education
Joshua Akin Joshua Akin's U.S. Cellular Experience November 2013 - Present
Job Business Sales Executive at U.S. Cellular
Industry Telecommunications
Experience
U.S. Cellular November 2013 - Present
Skills
Customer Service, Leadership, Process Improvement, Team Leadership, Team Building, Training, New Business Development, CRM, Team Management, Operations Management
Education
Liberty University
Business
U.S. Cellular November 2013 - Present
Skills
Customer Service, Leadership, Process Improvement, Team Leadership, Team Building, Training, New Business Development, CRM, Team Management, Operations Management
Education
Liberty University
Business
Devon Hailey Devon Hailey's U.S. Cellular Experience August 2015 - Present
Job Business Account Manager
Industry Retail
Experience
U.S. Cellular August 2015 - Present
US Cellular July 2009 - August 2015
US Cellular March 2005 - July 2009
Skills
Cellular Communications, Customer Retention, 4G, Wireless, Consultative Sales..., Situational Leadership, Coaching, Change Management, Servant Leadership, Culture Change, Talent Acquisition, Quality Assurance, Talent Developer, Team Building, Customer Engagement, Workshop Facilitation, Building Relationships, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Telecommunications, Quotas, College Recruiting, Vendor Management, Team Leadership, Leadership, Training, Customer Service, Sales Operations, Relationship Building
Education
Liberty University
Organizational Psychology
U.S. Cellular August 2015 - Present
US Cellular July 2009 - August 2015
US Cellular March 2005 - July 2009
Skills
Cellular Communications, Customer Retention, 4G, Wireless, Consultative Sales..., Situational Leadership, Coaching, Change Management, Servant Leadership, Culture Change, Talent Acquisition, Quality Assurance, Talent Developer, Team Building, Customer Engagement, Workshop Facilitation, Building Relationships, Call Center, Call Centers, Customer Experience, Customer Satisfaction, Telecommunications, Quotas, College Recruiting, Vendor Management, Team Leadership, Leadership, Training, Customer Service, Sales Operations, Relationship Building
Education
Liberty University
Organizational Psychology
Jennifer Biewen's U.S. Cellular Experience June 1999 - October 2002
Job Network Analyst II at Windstream Communications
Industry Telecommunications
Experience
Windstream Communications April 2003 - Present
U.S. Cellular June 1999 - October 2002
Skills
VoIP, Telecommunications, Ethernet, Network Design, IP, MPLS, Wireless, Telephony, Troubleshooting, WAN
Education
Kirkwood Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Telecommunications Technology/Technician
Rock Valley College 1996 — 1998
Computer and Information Sciences and Support Services
Oregon High School
Windstream Communications April 2003 - Present
U.S. Cellular June 1999 - October 2002
Skills
VoIP, Telecommunications, Ethernet, Network Design, IP, MPLS, Wireless, Telephony, Troubleshooting, WAN
Education
Kirkwood Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Telecommunications Technology/Technician
Rock Valley College 1996 — 1998
Computer and Information Sciences and Support Services
Oregon High School
Taylor Merritt Taylor Merritt's U.S. Cellular Experience September 2012 - February 2014
Job Processing Enrollment Associate at Transamerica
Industry Financial Services
Experience
Transamerica February 2014 - Present
U.S. Cellular September 2012 - February 2014
The Yankee Candle Company, Inc. May 2010 - May 2012
Skills
Sales, Retail, Retail Sales, Customer Service, Communication, Time Management, Leadership, Customer Experience, Customer Retention, Inventory Management, Retirement, Enrollment Services, At Multitasking
Education
Kirkwood Community College 2011 — 2014
Associate of Science (A.S.), Science
Kirkwood Community College 2011 — 2014
Associate of Science (A.S.), Science
Transamerica February 2014 - Present
U.S. Cellular September 2012 - February 2014
The Yankee Candle Company, Inc. May 2010 - May 2012
Skills
Sales, Retail, Retail Sales, Customer Service, Communication, Time Management, Leadership, Customer Experience, Customer Retention, Inventory Management, Retirement, Enrollment Services, At Multitasking
Education
Kirkwood Community College 2011 — 2014
Associate of Science (A.S.), Science
Kirkwood Community College 2011 — 2014
Associate of Science (A.S.), Science
Melissa Stagg Melissa Stagg's U.S. Cellular Experience December 2010 - Present
Job Sr. Business Support RepBusiness Escalation Queue at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
Ben Nitsch Ben Nitsch's U.S. Cellular Experience March 2014 - March 2015
Job Associate Project Manager at Priority Sign Inc.
Industry Insurance
Experience
Priority Sign Inc. March 2015 - Present
U.S. Cellular March 2014 - March 2015
Ansay & Associates October 2010 - March 2014
Revolution Board Shop August 2008 - October 2010
Brisco County Wood Grill September 2006 - August 2008
Skills
Business Development, New Business Development, Customer Service, Insurance, Commercial Insurance, Sales, Data Cleaning, Microsoft Office, Property & Casualty..., Customer Satisfaction, Customer Oriented, Customer Experience, Health Insurance, Close Attention to..., Pay Close Attention to..., Communication, Finance, Business, Consumer Marketing, Data Management, Cold Calling, Retail, Retail Sales, Retail Marketing, Customer Engagement, Customer Support, Highly detail oriented, Insurance Brokerage, Engaging Speaker, Always On Time, Time Management, Multi Tasking, Respect, Highly responsible, Hardwork, Accounting, Financial Accounting, Month End Close
Education
Lakeshore Technical College 2009 — 2010
Emergency Medical Technology/Technician (EMT Paramedic)
Sheboygan South High School 2005 — 2009
Priority Sign Inc. March 2015 - Present
U.S. Cellular March 2014 - March 2015
Ansay & Associates October 2010 - March 2014
Revolution Board Shop August 2008 - October 2010
Brisco County Wood Grill September 2006 - August 2008
Skills
Business Development, New Business Development, Customer Service, Insurance, Commercial Insurance, Sales, Data Cleaning, Microsoft Office, Property & Casualty..., Customer Satisfaction, Customer Oriented, Customer Experience, Health Insurance, Close Attention to..., Pay Close Attention to..., Communication, Finance, Business, Consumer Marketing, Data Management, Cold Calling, Retail, Retail Sales, Retail Marketing, Customer Engagement, Customer Support, Highly detail oriented, Insurance Brokerage, Engaging Speaker, Always On Time, Time Management, Multi Tasking, Respect, Highly responsible, Hardwork, Accounting, Financial Accounting, Month End Close
Education
Lakeshore Technical College 2009 — 2010
Emergency Medical Technology/Technician (EMT Paramedic)
Sheboygan South High School 2005 — 2009
Christopher Badalik Christopher Badalik's U.S. Cellular Experience May 2012 - January 2013
Job Customer focused pro, with general management and training experience, looking to positively impact a new organization.
Industry Consumer Services
Experience
Assurant Health May 2014 - Present
GE Healthcare June 2013 - May 2014
U.S. Cellular May 2012 - January 2013
Nielsen Media Research July 2010 - January 2011
J&M Industries,Inc April 2000 - December 2009
Assurance Driving School February 1993 - April 2000
Skills
Product Development, Entrepreneurial..., Market Identification, Managing High..., Sales Improvement, Profitability..., Training &..., Training Delivery, Customer Service, Payroll Processing, Inside Sales, Staff Training, Small Business..., Social Media Marketing, Online Marketing, Marketing ROI, Internet Product..., Interactive Media, Team Building, Team Leadership, Contract Negotiation, Account Management, exceeding sales quotas, relationship selling, B2B sales, Consultative Selling, B2B, Business Development, Sales, Product Marketing, Management, Strategy, Leadership, Training, Entrepreneurship, Customer Retention, Process Improvement
Education
University of Wisconsin-Milwaukee 1997 — 1999
Bachelor of Arts (BA), Economics, Political Science
University of Wisconsin-Milwaukee 1996 — 1996
Windows NT system administrator
Lenoir-Rhyne College 1991 — 1993
Biology, Forestry
Lourdes Academy 1987 — 1991
Assurant Health May 2014 - Present
GE Healthcare June 2013 - May 2014
U.S. Cellular May 2012 - January 2013
Nielsen Media Research July 2010 - January 2011
J&M Industries,Inc April 2000 - December 2009
Assurance Driving School February 1993 - April 2000
Skills
Product Development, Entrepreneurial..., Market Identification, Managing High..., Sales Improvement, Profitability..., Training &..., Training Delivery, Customer Service, Payroll Processing, Inside Sales, Staff Training, Small Business..., Social Media Marketing, Online Marketing, Marketing ROI, Internet Product..., Interactive Media, Team Building, Team Leadership, Contract Negotiation, Account Management, exceeding sales quotas, relationship selling, B2B sales, Consultative Selling, B2B, Business Development, Sales, Product Marketing, Management, Strategy, Leadership, Training, Entrepreneurship, Customer Retention, Process Improvement
Education
University of Wisconsin-Milwaukee 1997 — 1999
Bachelor of Arts (BA), Economics, Political Science
University of Wisconsin-Milwaukee 1996 — 1996
Windows NT system administrator
Lenoir-Rhyne College 1991 — 1993
Biology, Forestry
Lourdes Academy 1987 — 1991
Chris Pifer Chris Pifer's U.S. Cellular Experience November 2013 - May 2014
Job Professional Sales Executive
Industry Retail
Experience
Cellular Sales July 2014 - Present
Carolina Talent February 2012 - Present
Port City Movers March 2009 - Present
U.S. Cellular November 2013 - May 2014
Worley Catastrophe Response, LLC November 2012 - May 2013
Greenman Horticultural Services July 2006 - November 2008
Pifer Properties May 2004 - August 2008
Skills
Sales Management, Sales Operations, Sales, Sales Process, Business Development, Policy Analysis, Data Analysis, Carpentry, Customer Satisfaction, Financial Analysis, Customer Engagement, Customer Retention, Market Analysis, Construction Management, Drywall, Demolition, Contractors, Blueprint Reading, Property Maintenance, Landscape Maintenance, Waterfalls, Tenant Improvement, Ceilings, Subcontracting, Lawn Care, Pressure Washing, Accounting, Business, Criminal Justice, Acting, Modeling, Athletics, Motorcycle, Automotive, Art, Graphic Design, Retail Sales, Retail Sales Analysis, Inventory, Inventory Management, Inventory Control, Customer Service, Business Analysis, Data Entry
Education
Liberty University
Bachelor of Science: Multidisciplinary, Business, Accounting, and Criminal Justice
NRCC Real Estate Appraisal
Real Estate
Cellular Sales July 2014 - Present
Carolina Talent February 2012 - Present
Port City Movers March 2009 - Present
U.S. Cellular November 2013 - May 2014
Worley Catastrophe Response, LLC November 2012 - May 2013
Greenman Horticultural Services July 2006 - November 2008
Pifer Properties May 2004 - August 2008
Skills
Sales Management, Sales Operations, Sales, Sales Process, Business Development, Policy Analysis, Data Analysis, Carpentry, Customer Satisfaction, Financial Analysis, Customer Engagement, Customer Retention, Market Analysis, Construction Management, Drywall, Demolition, Contractors, Blueprint Reading, Property Maintenance, Landscape Maintenance, Waterfalls, Tenant Improvement, Ceilings, Subcontracting, Lawn Care, Pressure Washing, Accounting, Business, Criminal Justice, Acting, Modeling, Athletics, Motorcycle, Automotive, Art, Graphic Design, Retail Sales, Retail Sales Analysis, Inventory, Inventory Management, Inventory Control, Customer Service, Business Analysis, Data Entry
Education
Liberty University
Bachelor of Science: Multidisciplinary, Business, Accounting, and Criminal Justice
NRCC Real Estate Appraisal
Real Estate
Jake Schoemann's U.S. Cellular Experience March 2008 - April 2011
Job Sales Manager | Senior Loan Officer | Client Retention Specialist | Operations and Marketing Manager
Industry Financial Services
Experience
Bank of England - Mortgage Division October 2012 - Present
Spiderz Sports October 2012 - Present
Quest CE April 2012 - October 2012
Austin Plumbing & Polar Express Heating and Air April 2011 - November 2011
U.S. Cellular March 2008 - April 2011
Seahafer Broadcasting Co. August 2004 - December 2005
Skills
Account Management, New Business Development, Direct Sales, Consultative Selling, Solution Selling, Social Networking, Building Relationships, Contract Negotiation, Retention, Marketing Strategy, FINRA Firm Element, Compliance Training, Compliance Consulting, Client Relationship..., Social Media Outreach, Social Media Tracking..., Email Archiving..., Broker-Dealer Compliance, Investment Advisor..., Regulatory Requirements, FINRA, Web-Ex, Product Demonstration, Continuing Education, Customer Retention, Selling, CRM, Retail, Customer Satisfaction, Customer Experience, Management, Business Development, Social Media Marketing, Cold Calling, Sales, Relationship Building
Education
Lakeland College 2006 — 2008
Studied: Psychology & Criminal Justice
MLHS
Bank of England - Mortgage Division October 2012 - Present
Spiderz Sports October 2012 - Present
Quest CE April 2012 - October 2012
Austin Plumbing & Polar Express Heating and Air April 2011 - November 2011
U.S. Cellular March 2008 - April 2011
Seahafer Broadcasting Co. August 2004 - December 2005
Skills
Account Management, New Business Development, Direct Sales, Consultative Selling, Solution Selling, Social Networking, Building Relationships, Contract Negotiation, Retention, Marketing Strategy, FINRA Firm Element, Compliance Training, Compliance Consulting, Client Relationship..., Social Media Outreach, Social Media Tracking..., Email Archiving..., Broker-Dealer Compliance, Investment Advisor..., Regulatory Requirements, FINRA, Web-Ex, Product Demonstration, Continuing Education, Customer Retention, Selling, CRM, Retail, Customer Satisfaction, Customer Experience, Management, Business Development, Social Media Marketing, Cold Calling, Sales, Relationship Building
Education
Lakeland College 2006 — 2008
Studied: Psychology & Criminal Justice
MLHS
Dustin Slater Dustin Slater's U.S. Cellular Experience July 2013 - February 2015
Job Customer Service Expert , with Excellent Supervisor Skills
Industry Telecommunications
Experience
Transamerica Life Insurance Company February 2015 - Present
U.S. Cellular July 2013 - February 2015
Benjamin Franklin Plumbing, LLC October 2012 - July 2013
LimoLink February 2012 - October 2012
Nordstrom Direct October 2011 - January 2012
WEHRENBERG THEATRES March 2011 - August 2011
The Eastern Iowa Airport October 2010 - March 2011
Baymont Inn & Suites January 2009 - October 2010
Skills
Customer Service, Sales Management, Marketing, Report Writing, Performance Reviews, Quality Assurance, Quality Auditing, Customer Retention, Customer Oriented, Account Management, Management, Supervisory Experience, Retail Sales, Call Centers, Customer Satisfaction, Microsoft Office, Coaching, Teaching
Education
Kirkwood Community College 2008 — 2010
Associate's degree, Mass Communication/Media Studies
John F Kennedy Senior High School 1990 — 1994
H.S. Diploma, H.S. Diploma
Transamerica Life Insurance Company February 2015 - Present
U.S. Cellular July 2013 - February 2015
Benjamin Franklin Plumbing, LLC October 2012 - July 2013
LimoLink February 2012 - October 2012
Nordstrom Direct October 2011 - January 2012
WEHRENBERG THEATRES March 2011 - August 2011
The Eastern Iowa Airport October 2010 - March 2011
Baymont Inn & Suites January 2009 - October 2010
Skills
Customer Service, Sales Management, Marketing, Report Writing, Performance Reviews, Quality Assurance, Quality Auditing, Customer Retention, Customer Oriented, Account Management, Management, Supervisory Experience, Retail Sales, Call Centers, Customer Satisfaction, Microsoft Office, Coaching, Teaching
Education
Kirkwood Community College 2008 — 2010
Associate's degree, Mass Communication/Media Studies
John F Kennedy Senior High School 1990 — 1994
H.S. Diploma, H.S. Diploma
Sandra Phipps Sandra Phipps's U.S. Cellular Experience May 2002 - December 2008
Job Liscensed Insurance Agent at Cuna MutualGroup
Industry Accounting
Experience
Cuna MutualGroup February 2013 - Present
Empowerment Through Opportunity September 2009 - December 2012
U.S. Cellular May 2002 - December 2008
U.S. Cellular May 2001 - May 2002
U.S. Cellular May 2000 - May 2001
U.S. Cellular May 1999 - May 2000
Skills
PowerPoint, Financial Services, Time Management, Sales Process, A/R, A/P, A/R Collections, G/L Reconciliations, SAP ERP, Cash Management, Databases, Lockbox Reconcilliation, General Accounting, Bank Reconciliation, Reporting & Analysis, Data Entry, Six Sigma, Microsoft Excel, Access, Life Insurance, High Level Of..., Deadline Oriented, High Level Of Accuracy, Organization Skills, Detailed, Research Abilities, Team Player, Communication Skills, Customer Experience
Education
Lakeland College 2015 — 2019
Master’s Degree, CPA Accounting
Lakeland College 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Accounting
Cuna MutualGroup February 2013 - Present
Empowerment Through Opportunity September 2009 - December 2012
U.S. Cellular May 2002 - December 2008
U.S. Cellular May 2001 - May 2002
U.S. Cellular May 2000 - May 2001
U.S. Cellular May 1999 - May 2000
Skills
PowerPoint, Financial Services, Time Management, Sales Process, A/R, A/P, A/R Collections, G/L Reconciliations, SAP ERP, Cash Management, Databases, Lockbox Reconcilliation, General Accounting, Bank Reconciliation, Reporting & Analysis, Data Entry, Six Sigma, Microsoft Excel, Access, Life Insurance, High Level Of..., Deadline Oriented, High Level Of Accuracy, Organization Skills, Detailed, Research Abilities, Team Player, Communication Skills, Customer Experience
Education
Lakeland College 2015 — 2019
Master’s Degree, CPA Accounting
Lakeland College 2015 — 2019
Bachelor of Applied Science (B.A.Sc.), Accounting
Bobby McElhaney's U.S. Cellular Experience April 2006 - February 2007
Job Account Protection Specialist at American Express
Industry Financial Services
Experience
American Express November 2014 - Present
PayPal Credit October 2012 - November 2014
ProWireless June 2010 - September 2011
Sterling Savings Bank August 2009 - July 2010
U.S. Cellular April 2006 - February 2007
N.E.W. Customer Service Companies, Inc April 2004 - April 2006
Sykes September 2001 - July 2003
Skills
Soft Skills, Cash Management, Customer Service, Escalation Resolution, Customer Escalation..., Ten Key, Phone Skills, Phone Etiquette, Face-to-face, Face to Face Sales, Training, Event Management, Computer Maintenance, Computer Proficiency, Telephone Skills, Customer Experience, Call Centers, Analysis, Sales, Technical Support, Customer Support
Education
New Charter University 2012 — 2014
Business Administration and Management, General
Klamath Community College
Business/Managerial
American Express November 2014 - Present
PayPal Credit October 2012 - November 2014
ProWireless June 2010 - September 2011
Sterling Savings Bank August 2009 - July 2010
U.S. Cellular April 2006 - February 2007
N.E.W. Customer Service Companies, Inc April 2004 - April 2006
Sykes September 2001 - July 2003
Skills
Soft Skills, Cash Management, Customer Service, Escalation Resolution, Customer Escalation..., Ten Key, Phone Skills, Phone Etiquette, Face-to-face, Face to Face Sales, Training, Event Management, Computer Maintenance, Computer Proficiency, Telephone Skills, Customer Experience, Call Centers, Analysis, Sales, Technical Support, Customer Support
Education
New Charter University 2012 — 2014
Business Administration and Management, General
Klamath Community College
Business/Managerial
Matthew Leisgang Matthew Leisgang's U.S. Cellular Experience September 2007 - May 2011
Job Group Solutions Advisor at National General Benefits Solutions
Industry Insurance
Experience
National General Insurance May 2015 - Present
AT&T July 2014 - May 2015
Humana December 2011 - November 2013
DanLeis Enterprises LLC December 2009 - December 2011
U.S. Cellular September 2007 - May 2011
Younkers June 2005 - May 2007
Skills
Customer Service, Leadership, Insurance, Project Management, Term Life Insurance, Life Insurance, Sales, Strategic Planning, Health Insurance, Management, New Business Development, Sales Management, Cold Calling
Education
Kirkwood Community College 2006 — 2008
In Progress, Business Administration and Management, General
National General Insurance May 2015 - Present
AT&T July 2014 - May 2015
Humana December 2011 - November 2013
DanLeis Enterprises LLC December 2009 - December 2011
U.S. Cellular September 2007 - May 2011
Younkers June 2005 - May 2007
Skills
Customer Service, Leadership, Insurance, Project Management, Term Life Insurance, Life Insurance, Sales, Strategic Planning, Health Insurance, Management, New Business Development, Sales Management, Cold Calling
Education
Kirkwood Community College 2006 — 2008
In Progress, Business Administration and Management, General
Michael T. Munckton's U.S. Cellular Experience December 2012 - Present
Job Customer Care and Center Support Management at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular December 2012 - Present
Knoxville Tennessee September 1993 - Present
U.S. Cellular August 2008 - December 2012
U.S. Cellular July 2006 - August 2008
Skills
Customer Satisfaction, Customer Retention, Customer Service, Telephone Skills, Training & Development, Technical Communication, Strategic Communications, Business Communications, Wireless Services, Strategic Planning, Cellular Technology, Business Impact Analysis, Wireless, Leadership, Technical Support, Training, Employee Training
Education
Dale Carnegie Communications Course 2008 — 2009
Communications Certificate, Business Communications, Public Speaking, Strategic Communication
Kirkwood Community College 2005 — 2007
Journalism, Composition & Management
Marion Highschool 2004 — 2006
Highschool Diploma, General Studies
Cedar Rapids Symphony School 2001 — 2006
Violin Performance
Marion Homeschool Assistance Program 1996 — 2006
High School Diploma, General Studies
Preucil School of Music 2005 — 2005
Concert Violin
U.S. Cellular December 2012 - Present
Knoxville Tennessee September 1993 - Present
U.S. Cellular August 2008 - December 2012
U.S. Cellular July 2006 - August 2008
Skills
Customer Satisfaction, Customer Retention, Customer Service, Telephone Skills, Training & Development, Technical Communication, Strategic Communications, Business Communications, Wireless Services, Strategic Planning, Cellular Technology, Business Impact Analysis, Wireless, Leadership, Technical Support, Training, Employee Training
Education
Dale Carnegie Communications Course 2008 — 2009
Communications Certificate, Business Communications, Public Speaking, Strategic Communication
Kirkwood Community College 2005 — 2007
Journalism, Composition & Management
Marion Highschool 2004 — 2006
Highschool Diploma, General Studies
Cedar Rapids Symphony School 2001 — 2006
Violin Performance
Marion Homeschool Assistance Program 1996 — 2006
High School Diploma, General Studies
Preucil School of Music 2005 — 2005
Concert Violin
Jacob Neeley Jacob Neeley's U.S. Cellular Experience October 2014 - Present
Job Business Development Manager at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular October 2014 - Present
U.S. Cellular August 2010 - Present
U.S. Cellular April 2008 - August 2010
Darden Restaurants February 1995 - April 2008
Skills
Coaching, Retail, Servant Leadership, Sales Management, Wireless, Customer Satisfaction, Customer Service, Vendor Management, Leadership Development, Direct Sales, Sales Process, Team Leadership, Customer Retention, Sales Operations, Sales, Cold Calling, Account Management, Hiring, Customer Experience, Telecommunications, Leadership, Team Building, Selling
Education
Lincoln University (MO) 1996 — 1997
Southwest Baptist University 1995 — 1996
U.S. Cellular October 2014 - Present
U.S. Cellular August 2010 - Present
U.S. Cellular April 2008 - August 2010
Darden Restaurants February 1995 - April 2008
Skills
Coaching, Retail, Servant Leadership, Sales Management, Wireless, Customer Satisfaction, Customer Service, Vendor Management, Leadership Development, Direct Sales, Sales Process, Team Leadership, Customer Retention, Sales Operations, Sales, Cold Calling, Account Management, Hiring, Customer Experience, Telecommunications, Leadership, Team Building, Selling
Education
Lincoln University (MO) 1996 — 1997
Southwest Baptist University 1995 — 1996
Elizabeth French's U.S. Cellular Experience October 2009 - August 2011
Job Paralegal at HeplerBroom LLC
Industry Legal Services
Experience
HeplerBroom LLC October 2014 - Present
HeplerBroom LLC April 2014 - October 2014
U.S. Cellular October 2009 - August 2011
U.S. Bank August 2008 - October 2009
Beauty Brands September 2007 - August 2008
Skills
Legal Research, Microsoft Office, Outlook, Microsoft Excel, Westlaw, Microsoft Word, Administrative..., Administrative..., Telephone Skills, Typing, Pleadings, Lexis File & Serve, LexisNexis, Legal Transcription
Education
Lewis and Clark Community College 2012 — 2014
Associate in Science, General Studies
Lewis and Clark Community College
Associate in Applied Science, Paralegal Studies
HeplerBroom LLC October 2014 - Present
HeplerBroom LLC April 2014 - October 2014
U.S. Cellular October 2009 - August 2011
U.S. Bank August 2008 - October 2009
Beauty Brands September 2007 - August 2008
Skills
Legal Research, Microsoft Office, Outlook, Microsoft Excel, Westlaw, Microsoft Word, Administrative..., Administrative..., Telephone Skills, Typing, Pleadings, Lexis File & Serve, LexisNexis, Legal Transcription
Education
Lewis and Clark Community College 2012 — 2014
Associate in Science, General Studies
Lewis and Clark Community College
Associate in Applied Science, Paralegal Studies
Nicholas Neblock Nicholas Neblock's U.S. Cellular Experience July 2006 - October 2007
Job Social Media Strategist at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact September 2014 - Present
Iowa Wing Chun January 2005 - Present
Yellowbook 2010 - August 2014
AT&T January 2009 - September 2009
U.S. Cellular July 2006 - October 2007
Skills
Sales, Web Design, Management, Team Leadership, Sales&Marketing, Photoshop, Customer Satisfaction, Team Building, Computer Graphics, Social Media Marketing, Long-term Customer..., Training, Mobile Devices, Online Advertising, Sales Management, Microsoft Network, Retentions, Online Marketing, Social Media, Social Networking, Sales & Marketing
Education
Kirkwood Community College 2010 — 2015
Web technologies/ Web Design, Web Page, Digital/Multimedia and Information Resources Design, Still attending
Infinity Contact September 2014 - Present
Iowa Wing Chun January 2005 - Present
Yellowbook 2010 - August 2014
AT&T January 2009 - September 2009
U.S. Cellular July 2006 - October 2007
Skills
Sales, Web Design, Management, Team Leadership, Sales&Marketing, Photoshop, Customer Satisfaction, Team Building, Computer Graphics, Social Media Marketing, Long-term Customer..., Training, Mobile Devices, Online Advertising, Sales Management, Microsoft Network, Retentions, Online Marketing, Social Media, Social Networking, Sales & Marketing
Education
Kirkwood Community College 2010 — 2015
Web technologies/ Web Design, Web Page, Digital/Multimedia and Information Resources Design, Still attending
Danielle Koonce's U.S. Cellular Experience July 2012 - Present
Job Director of Sales at Atlantic Wireless Communications
Industry Wireless
Experience
Atlantic Wireless Communications 2015 - Present
U.S. Cellular July 2012 - Present
U.S. Cellular May 2011 - July 2012
Skills
Customer Service, Customer Retention, Sales Operations, Quotas, Wireless, Sales Management, Direct Sales, Selling, Marketing Strategy, Leadership, Program Management, Sales, Cold Calling, Negotiation, Customer Experience, Sales Process
Education
Liberty University
Marketing
Atlantic Wireless Communications 2015 - Present
U.S. Cellular July 2012 - Present
U.S. Cellular May 2011 - July 2012
Skills
Customer Service, Customer Retention, Sales Operations, Quotas, Wireless, Sales Management, Direct Sales, Selling, Marketing Strategy, Leadership, Program Management, Sales, Cold Calling, Negotiation, Customer Experience, Sales Process
Education
Liberty University
Marketing
Bryan McLeod Bryan McLeod's U.S. Cellular Experience December 2014 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Telecommunications
Experience
U.S. Cellular December 2014 - Present
TrueLine Publishing July 2014 - November 2014
U S Cellular October 2007 - June 2014
United States Cellular January 2005 - October 2007
Skills
Telecommunications, Wireless, Cellular Communications, Social Media, Customer Service, Customer Satisfaction, Sales, Microsoft Office, Customer Retention, Direct Sales, Retail, Troubleshooting, Customer Experience, Time Management, Training, Singing, Networking, Account Management, Cold Calling, Team Leadership, Teamwork, Team Building, Leadership, Sales Process, Social Networking, Sales Operations, Inventory Management, Public Speaking
Education
Lawrence University 1998 — 2003
BA, Music/ History
Lawrence University 1998 — 2003
Bachelor's degree, Music
U.S. Cellular December 2014 - Present
TrueLine Publishing July 2014 - November 2014
U S Cellular October 2007 - June 2014
United States Cellular January 2005 - October 2007
Skills
Telecommunications, Wireless, Cellular Communications, Social Media, Customer Service, Customer Satisfaction, Sales, Microsoft Office, Customer Retention, Direct Sales, Retail, Troubleshooting, Customer Experience, Time Management, Training, Singing, Networking, Account Management, Cold Calling, Team Leadership, Teamwork, Team Building, Leadership, Sales Process, Social Networking, Sales Operations, Inventory Management, Public Speaking
Education
Lawrence University 1998 — 2003
BA, Music/ History
Lawrence University 1998 — 2003
Bachelor's degree, Music
Kalen Felder Kalen Felder's U.S. Cellular Experience June 2014 - February 2015
Job Retention Supervisor at Mediacom Communications
Industry Telecommunications
Experience
Mediacom Communications March 2015 - Present
U.S. Cellular June 2014 - February 2015
U.S. Cellular October 2013 - June 2014
U.S. Cellular(Next Generation Wireless) September 2011 - October 2013
Skills
Team Leadership, Customer Satisfaction, Sales, Customer Service, Technical Support, Athletics, CDMA, Customer Retention, Customer Experience, Telecommunications, Retail, Cold Calling, Wireless, Cellular Communications, Direct Sales, Sales Management, Account Management, Team Building, Sales Operations, Sales Process, Leadership, Solution Selling, B2B
Education
Kirkwood Community College 2011 — 2013
Associate's degree with emphasis in Business Administration, Business Administration and Management, General
Mediacom Communications March 2015 - Present
U.S. Cellular June 2014 - February 2015
U.S. Cellular October 2013 - June 2014
U.S. Cellular(Next Generation Wireless) September 2011 - October 2013
Skills
Team Leadership, Customer Satisfaction, Sales, Customer Service, Technical Support, Athletics, CDMA, Customer Retention, Customer Experience, Telecommunications, Retail, Cold Calling, Wireless, Cellular Communications, Direct Sales, Sales Management, Account Management, Team Building, Sales Operations, Sales Process, Leadership, Solution Selling, B2B
Education
Kirkwood Community College 2011 — 2013
Associate's degree with emphasis in Business Administration, Business Administration and Management, General
Anna Balthazor Anna Balthazor's U.S. Cellular Experience November 2014 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Cosmetics
Experience
U.S. Cellular November 2014 - Present
Mary Kay Independent Business Owner May 2014 - Present
Ariens Company August 2014 - October 2014
TLC Homes Inc September 2013 - May 2014
Piggly Wiggly Midwest July 2011 - August 2012
Skills
Marketing, Customer Service, Event Planning, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Research, Photoshop, Teaching, Editing, English, Windows, Sales, Outlook, Public Speaking
Education
Lakeshore Technical College 2013 — 2015
Associate Degree, Business Management, 3.6 GPA
U.S. Cellular November 2014 - Present
Mary Kay Independent Business Owner May 2014 - Present
Ariens Company August 2014 - October 2014
TLC Homes Inc September 2013 - May 2014
Piggly Wiggly Midwest July 2011 - August 2012
Skills
Marketing, Customer Service, Event Planning, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Research, Photoshop, Teaching, Editing, English, Windows, Sales, Outlook, Public Speaking
Education
Lakeshore Technical College 2013 — 2015
Associate Degree, Business Management, 3.6 GPA
Arcelia Magana Arcelia Magana's U.S. Cellular Experience August 2012 - May 2014
Job Accounting
Industry Consumer Services
Experience
SEEK Professionals, LLC April 2015 - Present
A.J. Produce Wholesale May 2014 - May 2015
U.S. Cellular August 2012 - May 2014
Bath & Body Works June 2010 - April 2012
Associated Bank May 2010 - August 2011
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Microsoft Excel, Teamwork, Time Management, Event Planning, Leadership, Outlook, Data Entry, Teaching, Training, Research, Higher Education, Social Media, Telephone Skills, Staff Development, Fundraising, Organization, Personal Financial..., Personal Finance, Visio, Access, Accounts Payable, QuickBooks, Peachtree, Tax Preparation, Multi Tasking, Cost Accounting, Journal Entries, Accounts Receivable, Tax Accounting, Internal Audit, Management, Retail, Team Building, Payroll, Budgets
Education
Lakeshore Technical College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Accounting
Lakeshore Technical College 2005 — 2005
Certificate, Dental Assisting/Assistant
SEEK Professionals, LLC April 2015 - Present
A.J. Produce Wholesale May 2014 - May 2015
U.S. Cellular August 2012 - May 2014
Bath & Body Works June 2010 - April 2012
Associated Bank May 2010 - August 2011
Skills
Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Microsoft Excel, Teamwork, Time Management, Event Planning, Leadership, Outlook, Data Entry, Teaching, Training, Research, Higher Education, Social Media, Telephone Skills, Staff Development, Fundraising, Organization, Personal Financial..., Personal Finance, Visio, Access, Accounts Payable, QuickBooks, Peachtree, Tax Preparation, Multi Tasking, Cost Accounting, Journal Entries, Accounts Receivable, Tax Accounting, Internal Audit, Management, Retail, Team Building, Payroll, Budgets
Education
Lakeshore Technical College 2011 — 2014
Associate of Arts and Sciences (A.A.S.), Accounting
Lakeshore Technical College 2005 — 2005
Certificate, Dental Assisting/Assistant
Justin Pansegrau Justin Pansegrau's U.S. Cellular Experience July 2008 - May 2010
Job Technical Solutions Analyst 2 at Hibu
Industry Marketing and Advertising
Experience
Hibu August 2010 - Present
U.S. Cellular July 2008 - May 2010
Skills
Account Management, Management, New Business Development, B2B, Blackberry, Active Directory, VPN, Hardware, McAfee Antivirus, Microsoft Office, Android, SCCM, Remedy Ticketing System, AS400 system, SQL, PL/SQL, Wireless, Access, Troubleshooting
Education
Kirkwood Community College 2004 — 2006
Associate's degree, System, Networking, and LAN/WAN Management/Manager
South Tama High School 1997 — 2001
Hibu August 2010 - Present
U.S. Cellular July 2008 - May 2010
Skills
Account Management, Management, New Business Development, B2B, Blackberry, Active Directory, VPN, Hardware, McAfee Antivirus, Microsoft Office, Android, SCCM, Remedy Ticketing System, AS400 system, SQL, PL/SQL, Wireless, Access, Troubleshooting
Education
Kirkwood Community College 2004 — 2006
Associate's degree, System, Networking, and LAN/WAN Management/Manager
South Tama High School 1997 — 2001
Vicki Brei Vicki Brei's U.S. Cellular Experience August 2001 - June 2012
Job Financial Associate II Defined Contributions at Fidelity Investments
Industry Financial Services
Experience
Fidelity Investments November 2014 - Present
Fidelity Investments September 2012 - November 2014
U.S. Cellular August 2001 - June 2012
Cornell College March 1993 - January 2002
APAC Customer Services August 1999 - August 2001
Skills
Customer Service, Call Center, Customer Satisfaction, Telephone Skills, Billing, Customer Relations, Customer Retention, Troubleshooting, Sales Support, Typing, PowerPoint, Wireless, Customer Focus, Microsoft Office, Excel, Remedy, Problem Solving, Documentation, Data Entry, Mentoring, Teamwork, Outlook, Empathy, Positivity, Highly responsible, Trust, Team-oriented, Integrity, Dependable Team Player, Appreciative Inquiry, Personal Training, Telecommunications, Cellular Communications, Blackberry, Android, Windows Mobile, Investment Advisory, Microsoft Excel, Call Centers
Education
Kirkwood Community College
Certificate, Legal Secretary
Fidelity Investments November 2014 - Present
Fidelity Investments September 2012 - November 2014
U.S. Cellular August 2001 - June 2012
Cornell College March 1993 - January 2002
APAC Customer Services August 1999 - August 2001
Skills
Customer Service, Call Center, Customer Satisfaction, Telephone Skills, Billing, Customer Relations, Customer Retention, Troubleshooting, Sales Support, Typing, PowerPoint, Wireless, Customer Focus, Microsoft Office, Excel, Remedy, Problem Solving, Documentation, Data Entry, Mentoring, Teamwork, Outlook, Empathy, Positivity, Highly responsible, Trust, Team-oriented, Integrity, Dependable Team Player, Appreciative Inquiry, Personal Training, Telecommunications, Cellular Communications, Blackberry, Android, Windows Mobile, Investment Advisory, Microsoft Excel, Call Centers
Education
Kirkwood Community College
Certificate, Legal Secretary
Debbie Hahn Debbie Hahn's U.S. Cellular Experience September 2003 - September 2005
Job Educator at Hahn Homeschool Group
Industry Construction
Experience
Hahn Homeschool Group September 2012 - Present
JDA Construction Inc. November 1996 - Present
Northwestern Mutual May 2006 - February 2013
U.S. Cellular September 2003 - September 2005
Genworth Financial November 1997 - September 2003
Skills
Organizational Design, Microsoft Office, Customer Service, Management, Human Resources, Sales Management, Marketing, Project Planning, Public Relations, Leadership, Insurance, Call Centers, Coaching, Payroll, Training, Team Building, Strategic Planning, Employee Relations, Team Leadership
Education
Liberty University 2009 — 2011
Bachelor of Science, Interdisciplinary Studies
Liberty University 2009 — 2010
Associate of Arts, General Studies
Hahn Homeschool Group September 2012 - Present
JDA Construction Inc. November 1996 - Present
Northwestern Mutual May 2006 - February 2013
U.S. Cellular September 2003 - September 2005
Genworth Financial November 1997 - September 2003
Skills
Organizational Design, Microsoft Office, Customer Service, Management, Human Resources, Sales Management, Marketing, Project Planning, Public Relations, Leadership, Insurance, Call Centers, Coaching, Payroll, Training, Team Building, Strategic Planning, Employee Relations, Team Leadership
Education
Liberty University 2009 — 2011
Bachelor of Science, Interdisciplinary Studies
Liberty University 2009 — 2010
Associate of Arts, General Studies
Jonathan DeWitt's U.S. Cellular Experience February 2014 - Present
Job
Industry Wireless
Experience
U.S. Cellular February 2014 - Present
Microbac Laboratories November 2010 - January 2012
Lincoln Memorial University August 2009 - May 2010
Sea Ray Boats July 2007 - January 2009
Sea Ray of Knoxville May 2005 - July 2007
Cendant Travel July 2001 - April 2005
MetroOne Telecom Services March 1998 - July 2001
Skills
Process Improvement, Management, Team Building, Operations Management, Strategic Planning, Leadership
Education
Lincoln Memorial University 2007 — 2010
MBA, Marketing Concentration
Middle Tennessee State University 1990 — 1997
B.S, Biology/Chemistry
U.S. Cellular February 2014 - Present
Microbac Laboratories November 2010 - January 2012
Lincoln Memorial University August 2009 - May 2010
Sea Ray Boats July 2007 - January 2009
Sea Ray of Knoxville May 2005 - July 2007
Cendant Travel July 2001 - April 2005
MetroOne Telecom Services March 1998 - July 2001
Skills
Process Improvement, Management, Team Building, Operations Management, Strategic Planning, Leadership
Education
Lincoln Memorial University 2007 — 2010
MBA, Marketing Concentration
Middle Tennessee State University 1990 — 1997
B.S, Biology/Chemistry
Natasha Schwinn Natasha Schwinn's U.S. Cellular Experience March 2009 - March 2014
Job Student at The Chicago School of Professional Psychology
Industry Mental Health Care
Experience
Allendale Association August 2014 - Present
US Cellular March 2009 - March 2014
U.S. Cellular February 2006 - March 2009
US Cellular August 2003 - May 2006
US Cellular April 2000 - January 2003
Office Max June 1996 - February 2000
Skills
Customer Satisfaction, Telecommunications, Call Center, Cross-functional Team..., Customer Service, Customer Retention, Coaching, Vendor Management, Team Building, Leadership Development, Leadership, Process Improvement, Team Leadership, Training, Troubleshooting, Account Management, Budgets, Business Process..., CRM, Call Centers, Change Management, Data Analysis, Employee Relations, Employee Training, Inventory Management, Management, Onboarding, Operations Management, Performance Management, Program Management, Project Management, Project Planning, Recruiting, Sales, Sales Operations, Software Documentation, Strategic Planning, Time Management
Education
The Chicago School of Professional Psychology 2013 — 2015
Master of Arts (M.A.), Forensic Psychology
Lewis University 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Joliet Junior College 2005 — 2008
Associate of Arts (A.A.)
Allendale Association August 2014 - Present
US Cellular March 2009 - March 2014
U.S. Cellular February 2006 - March 2009
US Cellular August 2003 - May 2006
US Cellular April 2000 - January 2003
Office Max June 1996 - February 2000
Skills
Customer Satisfaction, Telecommunications, Call Center, Cross-functional Team..., Customer Service, Customer Retention, Coaching, Vendor Management, Team Building, Leadership Development, Leadership, Process Improvement, Team Leadership, Training, Troubleshooting, Account Management, Budgets, Business Process..., CRM, Call Centers, Change Management, Data Analysis, Employee Relations, Employee Training, Inventory Management, Management, Onboarding, Operations Management, Performance Management, Program Management, Project Management, Project Planning, Recruiting, Sales, Sales Operations, Software Documentation, Strategic Planning, Time Management
Education
The Chicago School of Professional Psychology 2013 — 2015
Master of Arts (M.A.), Forensic Psychology
Lewis University 2009 — 2012
Bachelor of Arts (B.A.), Psychology
Joliet Junior College 2005 — 2008
Associate of Arts (A.A.)
Jesse R Lopez's U.S. Cellular Experience October 2013 - Present
Job Incident and Change Manager at U.S. Cellular, ITIL, MBA
Industry Telecommunications
Experience
U.S. Cellular October 2013 - Present
U.S. Cellular January 2013 - Present
US Cellular September 2010 - January 2013
Comcast Cable Corporation July 2007 - September 2010
Comcast Corporation October 2002 - July 2007
Chicago Bus Sales 2000 - 2001
Corn Products International 2000 - 2000
Skills
Leadership Development, Telephony, IVR, Workforce Management, IEX, Forecasting, Scheduling, Excel, Call Center, Management, Project Management, Process Scheduler, Sales, Microsoft Excel, Vendor Management, Leadership, Call Centers, Avaya, CRM, Training, Customer Satisfaction, Analysis, Strategic Planning, Recruiting, Customer Service, Telecommunications, Customer Retention, Team Building, Customer Experience, Business Strategy, Employee Training, Business Analysis, Performance Management, Time Management, Data Analysis, Employee Relations, Coaching, Process Improvement
Education
Lewis University 2007 — 2010
MBA, Business / Marketing
Robert Morris University 2001 — 2005
B.B.A, Business Management
Robert Morris University 2001 — 2005
A.A.S, Computer Networking
U.S. Cellular October 2013 - Present
U.S. Cellular January 2013 - Present
US Cellular September 2010 - January 2013
Comcast Cable Corporation July 2007 - September 2010
Comcast Corporation October 2002 - July 2007
Chicago Bus Sales 2000 - 2001
Corn Products International 2000 - 2000
Skills
Leadership Development, Telephony, IVR, Workforce Management, IEX, Forecasting, Scheduling, Excel, Call Center, Management, Project Management, Process Scheduler, Sales, Microsoft Excel, Vendor Management, Leadership, Call Centers, Avaya, CRM, Training, Customer Satisfaction, Analysis, Strategic Planning, Recruiting, Customer Service, Telecommunications, Customer Retention, Team Building, Customer Experience, Business Strategy, Employee Training, Business Analysis, Performance Management, Time Management, Data Analysis, Employee Relations, Coaching, Process Improvement
Education
Lewis University 2007 — 2010
MBA, Business / Marketing
Robert Morris University 2001 — 2005
B.B.A, Business Management
Robert Morris University 2001 — 2005
A.A.S, Computer Networking
Justin Hackman Justin Hackman's U.S. Cellular Experience February 2008 - October 2011
Job Inside Sales Account Manager at Schimberg Co.
Industry Plastics
Experience
Schimberg Co. March 2015 - Present
Rockwell Collins March 2014 - March 2015
Cope Plastics October 2011 - February 2014
U.S. Cellular February 2008 - October 2011
Skills
Customer Service, Retail, Sales, Management, Direct Sales, Inventory Management, Cellular Communications, Wireless, Outlook, Coaching, Customer Retention, Customer Satisfaction, Retail Sales, Cold Calling, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales Process, Telecommunications, Key Account Management, Marketing
Education
Kirkwood Community College
Schimberg Co. March 2015 - Present
Rockwell Collins March 2014 - March 2015
Cope Plastics October 2011 - February 2014
U.S. Cellular February 2008 - October 2011
Skills
Customer Service, Retail, Sales, Management, Direct Sales, Inventory Management, Cellular Communications, Wireless, Outlook, Coaching, Customer Retention, Customer Satisfaction, Retail Sales, Cold Calling, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales Process, Telecommunications, Key Account Management, Marketing
Education
Kirkwood Community College
Jennifer Hilleshiem's U.S. Cellular Experience November 2012 - Present
Job Business Account Manager at US Cellular
Industry Wireless
Experience
U.S. Cellular November 2012 - Present
US Cellular May 2010 - November 2012
U.S. Cellular October 2005 - May 2010
U.S. Cellular January 2008 - July 2008
U.S. Cellular June 2003 - October 2005
Skills
Wireless, Sales Management, Direct Sales, Customer Satisfaction, Sales Operations, Cellular Communications, Leadership, Customer Retention, Sales, Customer Experience, Telecommunications, Customer Service, Quotas, Mobile Devices, 4G, Team Leadership, Sales Process, Cold Calling, Retail, New Business Development, M2M, Solution Selling, Store Management, Management, Merchandising, Product Management, B2B, Selling, Call Centers, Wireless Broadband, Networking, Account Management, Sales Presentations, Cross-functional Team..., Mobile Communications, Building Relationships, Strategic Partnerships, Mobile Technology, EVDO, Competitive Analysis, Retail Sales, Hiring, Team Building, CDMA, Training, Coaching, Inventory Management, Product Marketing, Relationship Building
Education
Kirkwood Community College 1999 — 2002
Business
Kennedy High School 1994 — 1998
U.S. Cellular November 2012 - Present
US Cellular May 2010 - November 2012
U.S. Cellular October 2005 - May 2010
U.S. Cellular January 2008 - July 2008
U.S. Cellular June 2003 - October 2005
Skills
Wireless, Sales Management, Direct Sales, Customer Satisfaction, Sales Operations, Cellular Communications, Leadership, Customer Retention, Sales, Customer Experience, Telecommunications, Customer Service, Quotas, Mobile Devices, 4G, Team Leadership, Sales Process, Cold Calling, Retail, New Business Development, M2M, Solution Selling, Store Management, Management, Merchandising, Product Management, B2B, Selling, Call Centers, Wireless Broadband, Networking, Account Management, Sales Presentations, Cross-functional Team..., Mobile Communications, Building Relationships, Strategic Partnerships, Mobile Technology, EVDO, Competitive Analysis, Retail Sales, Hiring, Team Building, CDMA, Training, Coaching, Inventory Management, Product Marketing, Relationship Building
Education
Kirkwood Community College 1999 — 2002
Business
Kennedy High School 1994 — 1998
Jim Rairigh Jim Rairigh's U.S. Cellular Experience August 2011 - 2015
Job Sales Professional
Industry Automotive
Experience
Button Dodge April 2015 - June 2015
U.S. Cellular August 2011 - 2015
Indiana Wesleyan University 2010 - 2014
U.S. Cellular September 2006 - August 2011
U.S. Cellular December 2003 - September 2006
Skills
Quotas, Cellular Communications, Wireless, Customer Retention, Sales Operations, Cold Calling, Direct Sales, Sales Process, Customer Satisfaction, Sales Management, Customer Experience, Telecommunications, Retail, Sales, Account Management, Solution Selling, Cross-functional Team..., Team Building, Inventory Management, Merchandising, Microsoft Office, Management, Strategic Thinking, Marketing Strategy, Competitive Analysis, B2B, M2M, Change Management, Employee Relations, Leadership, Situational Leadership, Applicant Tracking..., Indirect Channel Sales, Talent Management, Microsoft Excel, Operations Management, Sales Presentations, Coaching, Strategic Planning, Talent Acquisition, Leadership Development, 4G, Customer Service, Budgets, Project Management, College Recruiting, Process Scheduler, Recruiting, Contract Negotiation, Wireless Broadband
Education
Liberty University 2015 — 2016
Bachelor of Interdisciplinary Studies, Business & Religion
North Miami
Button Dodge April 2015 - June 2015
U.S. Cellular August 2011 - 2015
Indiana Wesleyan University 2010 - 2014
U.S. Cellular September 2006 - August 2011
U.S. Cellular December 2003 - September 2006
Skills
Quotas, Cellular Communications, Wireless, Customer Retention, Sales Operations, Cold Calling, Direct Sales, Sales Process, Customer Satisfaction, Sales Management, Customer Experience, Telecommunications, Retail, Sales, Account Management, Solution Selling, Cross-functional Team..., Team Building, Inventory Management, Merchandising, Microsoft Office, Management, Strategic Thinking, Marketing Strategy, Competitive Analysis, B2B, M2M, Change Management, Employee Relations, Leadership, Situational Leadership, Applicant Tracking..., Indirect Channel Sales, Talent Management, Microsoft Excel, Operations Management, Sales Presentations, Coaching, Strategic Planning, Talent Acquisition, Leadership Development, 4G, Customer Service, Budgets, Project Management, College Recruiting, Process Scheduler, Recruiting, Contract Negotiation, Wireless Broadband
Education
Liberty University 2015 — 2016
Bachelor of Interdisciplinary Studies, Business & Religion
North Miami
Ron Jurkowski Ron Jurkowski's U.S. Cellular Experience November 2009 - March 2013
Job I.T. Professional Living the Dream
Industry Information Services
Experience
Linn County April 2015 - Present
Windstream Communications (via contract through Robert Half Technology) January 2014 - December 2014
St. Paul's UMC Cedar Rapids Iowa 2014 - 2014
Collective Data Inc March 2013 - September 2013
U.S. Cellular November 2009 - March 2013
AEGON Americas October 2000 - October 2009
Skills
Troubleshooting, Networking, Integration, System Deployment, Technical Support, Software Documentation, Call Centers, Telecommunications, Team Leadership, Disaster Recovery, Visio, Windows, Technical Writing, Creative Writing, Communication, Customer Service, Customer Satisfaction, Editing, Proofreading, Problem Solving, Problem Analysis, Process Improvement, Software & Hardware..., Software Installation, Inventory Management, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.9
University of Phoenix 2010 — 2012
Associate's degree, Marketing/Marketing Management, General, 3.97
Kirkwood Community College 1992 — 1996
Associate's Degree, Computer Programming, 3.479
Linn County April 2015 - Present
Windstream Communications (via contract through Robert Half Technology) January 2014 - December 2014
St. Paul's UMC Cedar Rapids Iowa 2014 - 2014
Collective Data Inc March 2013 - September 2013
U.S. Cellular November 2009 - March 2013
AEGON Americas October 2000 - October 2009
Skills
Troubleshooting, Networking, Integration, System Deployment, Technical Support, Software Documentation, Call Centers, Telecommunications, Team Leadership, Disaster Recovery, Visio, Windows, Technical Writing, Creative Writing, Communication, Customer Service, Customer Satisfaction, Editing, Proofreading, Problem Solving, Problem Analysis, Process Improvement, Software & Hardware..., Software Installation, Inventory Management, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services, 3.9
University of Phoenix 2010 — 2012
Associate's degree, Marketing/Marketing Management, General, 3.97
Kirkwood Community College 1992 — 1996
Associate's Degree, Computer Programming, 3.479
Irina Kobrinovitch, PMP's U.S. Cellular Experience January 2013 - July 2013
Job
Industry Telecommunications
Experience
Toyota Financial Services Securities USA Corporation May 2015 - Present
Alaska Airlines July 2013 - February 2015
U.S. Cellular January 2013 - July 2013
Pfizer, New York, NY 2012 - 2013
U.S. Cellular, Chicago, IL 2011 - 2012
First Command Financial Services, Dallas/Fort Worth, TX 2011 - 2011
Clearwire, Bellevue, WA 2009 - 2010
ASC, Anchorage, Alaska 2009 - 2009
WellPoint, Indianapolis, IN / Cincinnati, OH 2008 - 2009
TELUS, Vancouver, BC, Canada 2005 - 2008
Skills
SDLC, Requirements Analysis, Software Project..., Business Analysis, Integration, Enterprise Architecture, PMO, Testing, Agile Methodologies, Program Management, PMP, Quality Assurance, Telecommunications, Vendor Management, Project Management, Requirements Gathering, Business Intelligence, Risk Assessment, Business Process, Risk Management, Release Management, MS Project
Education
Kyiv National Taras Shevchenko University
MS
Northwestern University
Toyota Financial Services Securities USA Corporation May 2015 - Present
Alaska Airlines July 2013 - February 2015
U.S. Cellular January 2013 - July 2013
Pfizer, New York, NY 2012 - 2013
U.S. Cellular, Chicago, IL 2011 - 2012
First Command Financial Services, Dallas/Fort Worth, TX 2011 - 2011
Clearwire, Bellevue, WA 2009 - 2010
ASC, Anchorage, Alaska 2009 - 2009
WellPoint, Indianapolis, IN / Cincinnati, OH 2008 - 2009
TELUS, Vancouver, BC, Canada 2005 - 2008
Skills
SDLC, Requirements Analysis, Software Project..., Business Analysis, Integration, Enterprise Architecture, PMO, Testing, Agile Methodologies, Program Management, PMP, Quality Assurance, Telecommunications, Vendor Management, Project Management, Requirements Gathering, Business Intelligence, Risk Assessment, Business Process, Risk Management, Release Management, MS Project
Education
Kyiv National Taras Shevchenko University
MS
Northwestern University
Cherie Baber's U.S. Cellular Experience May 2007 - May 2009
Job Sr. Consultant Mobile Application Developer at IBM Global Business Services
Industry Wireless
Experience
IBM Global Business Services April 2012 - Present
OrderXOWiiNow November 2009 - November 2010
U.S. Cellular May 2007 - May 2009
US Cellular 2007 - May 2009
Commercial Financial Services (CFS) 1997 - 1999
Skills
Wireless, Direct Sales, Product Development, Team Building, Cellular Communications, Sales, Team Leadership, CDMA, Telecommunications, New Business Development
Education
Langston University 1991 — 1994
Bachelor's degree, Computer Science
Tulsa Community College
Mobile Application Development
IBM Global Business Services April 2012 - Present
OrderXOWiiNow November 2009 - November 2010
U.S. Cellular May 2007 - May 2009
US Cellular 2007 - May 2009
Commercial Financial Services (CFS) 1997 - 1999
Skills
Wireless, Direct Sales, Product Development, Team Building, Cellular Communications, Sales, Team Leadership, CDMA, Telecommunications, New Business Development
Education
Langston University 1991 — 1994
Bachelor's degree, Computer Science
Tulsa Community College
Mobile Application Development
Holly Albright's U.S. Cellular Experience June 2005 - December 2009
Job Sr. Conferencing Coordinator at Verizon Enterprise Solutions
Industry Telecommunications
Experience
Verizon Enterprise Solutions May 2013 - Present
AEGON Americas June 2011 - June 2012
AEGON October 2010 - June 2011
SmartLead May 2010 - October 2010
SmartLead February 2010 - May 2010
U.S. Cellular June 2005 - December 2009
U.S. Cellular December 2004 - June 2005
U.S. Cellular January 2003 - December 2004
U.S. Cellular January 1998 - January 2003
U.S. Cellular January 1996 - January 1998
Skills
Call Center, Customer Experience, Customer Satisfaction, Customer Service, Team Leadership, Customer Retention, Team Building, Coaching, Troubleshooting, Avaya, Project Management, Call Centers, Quality Assurance, Training, Databases, Access, Microsoft Excel, Workforce Management, Wireless, Outlook, Product Management, Mobile Devices, Microsoft Office, Employee Training, Leadership Development, IVR, Performance Management, Technical Support, Management
Education
Mount Mercy 2004 — 2005
University of Phoenix 2002 — 2004
University of Northern Iowa 1993 — 1995
Kirkwood Community College 1991 — 1993
Verizon Enterprise Solutions May 2013 - Present
AEGON Americas June 2011 - June 2012
AEGON October 2010 - June 2011
SmartLead May 2010 - October 2010
SmartLead February 2010 - May 2010
U.S. Cellular June 2005 - December 2009
U.S. Cellular December 2004 - June 2005
U.S. Cellular January 2003 - December 2004
U.S. Cellular January 1998 - January 2003
U.S. Cellular January 1996 - January 1998
Skills
Call Center, Customer Experience, Customer Satisfaction, Customer Service, Team Leadership, Customer Retention, Team Building, Coaching, Troubleshooting, Avaya, Project Management, Call Centers, Quality Assurance, Training, Databases, Access, Microsoft Excel, Workforce Management, Wireless, Outlook, Product Management, Mobile Devices, Microsoft Office, Employee Training, Leadership Development, IVR, Performance Management, Technical Support, Management
Education
Mount Mercy 2004 — 2005
University of Phoenix 2002 — 2004
University of Northern Iowa 1993 — 1995
Kirkwood Community College 1991 — 1993
Aixa Alvarez's U.S. Cellular Experience October 2011 - Present
Job Device Launch Manager II at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular October 2011 - Present
U.S. Cellular May 2009 - October 2011
US Cellular November 2007 - May 2009
US Cellular 2000 - 2009
U.S. Cellular 2006 - 2007
Skills
Project Management, Vendor Management, Product Management, Business Process..., Customer Retention, Team Leadership, Team Building, Management, Leadership, Customer Experience, Cross-functional Team..., Wireless, Product Development, Program Management, Troubleshooting, Cellular Communications, Customer Service, Account Management, GSM, Mobile Devices, Telecommunications, Mobile Technology, Strategic Planning, Process Improvement, Call Center, Negotiation, Operations Management, Sales Operations, EVDO, 4G, Smartphones, Solution Selling, Call Centers
Education
Lake Forest Graduate School of Management 2010 — 2012
MBA, Global Business
University of Tennessee-Knoxville 1998 — 2001
Bachelor of Science (B.S.), Language and World Business
U.S. Cellular October 2011 - Present
U.S. Cellular May 2009 - October 2011
US Cellular November 2007 - May 2009
US Cellular 2000 - 2009
U.S. Cellular 2006 - 2007
Skills
Project Management, Vendor Management, Product Management, Business Process..., Customer Retention, Team Leadership, Team Building, Management, Leadership, Customer Experience, Cross-functional Team..., Wireless, Product Development, Program Management, Troubleshooting, Cellular Communications, Customer Service, Account Management, GSM, Mobile Devices, Telecommunications, Mobile Technology, Strategic Planning, Process Improvement, Call Center, Negotiation, Operations Management, Sales Operations, EVDO, 4G, Smartphones, Solution Selling, Call Centers
Education
Lake Forest Graduate School of Management 2010 — 2012
MBA, Global Business
University of Tennessee-Knoxville 1998 — 2001
Bachelor of Science (B.S.), Language and World Business
Kerri Cleppe's U.S. Cellular Experience February 2014 - Present
Job External Support Manager at U.S. Cellular
Industry Telecommunications
Experience
U.S. Cellular February 2014 - Present
US Cellular March 2008 - Present
U.S. Cellular June 2004 - Present
U.S. Cellular January 2000 - Present
Skills
Wireless, Cellular Communications, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Call Centers, Direct Sales, Customer Service, Sales Operations, Cross-functional Team..., Vendor Management, Team Leadership, Leadership, Management, Leadership Development, Coaching
Education
Kirkwood Community College 2010 — 2013
Associate's degree, Business Administration and Management, General
U.S. Cellular February 2014 - Present
US Cellular March 2008 - Present
U.S. Cellular June 2004 - Present
U.S. Cellular January 2000 - Present
Skills
Wireless, Cellular Communications, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience, Call Centers, Direct Sales, Customer Service, Sales Operations, Cross-functional Team..., Vendor Management, Team Leadership, Leadership, Management, Leadership Development, Coaching
Education
Kirkwood Community College 2010 — 2013
Associate's degree, Business Administration and Management, General
Sue Vanderwiel's U.S. Cellular Experience December 2011 - September 2014
Job Sr. Director, Gatorade Insights & Analytics at PepsiCo
Industry Market Research
Experience
PepsiCo September 2014 - Present
U.S. Cellular December 2011 - September 2014
Walgreens April 2010 - December 2011
OTX August 2008 - April 2010
PepsiCo 2001 - June 2008
Sears 1998 - 2001
Quaker Oats 1982 - 1998
Skills
Strategy, Customer Insight, Market Research, Consumer Behaviour, Brand Equity, Shopper Marketing, Segmentation, Marketing Research, Consumer Products, Analytics, Brand Architecture, Brand Management, Competitive Analysis, Focus Groups
Education
Lewis University
B.A., Marketing
PepsiCo September 2014 - Present
U.S. Cellular December 2011 - September 2014
Walgreens April 2010 - December 2011
OTX August 2008 - April 2010
PepsiCo 2001 - June 2008
Sears 1998 - 2001
Quaker Oats 1982 - 1998
Skills
Strategy, Customer Insight, Market Research, Consumer Behaviour, Brand Equity, Shopper Marketing, Segmentation, Marketing Research, Consumer Products, Analytics, Brand Architecture, Brand Management, Competitive Analysis, Focus Groups
Education
Lewis University
B.A., Marketing
Brent Kennel's U.S. Cellular Experience November 2012 - Present
Job Project Manager at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular November 2012 - Present
U.S. Cellular April 2007 - November 2012
U.S. Cellular February 2005 - April 2007
Skills
Project Management, Project Coordination, MS Project, SAP, Regulatory Filings, Microsoft Office, Budget Monitoring, Leasing, Purchase Requisitions, Management, Team Leadership, Vendor Relationships, Process Improvement, Cell Site Construction, Oral & Written..., Project Tracking, Project Status Reporting, Prioritize Workload, Business Acumen, Critical Thinking, Building Relationships, Payroll, Customer Service, Goal Setting, Performance Appraisal, Budget Reconciliation, Inventory Control, Cellular Communications, Wireless, Microwave, EVDO, RF, 4G, LTE, Wireless Networking, CDMA, Telecommunications, 3G, UMTS, Leadership, GSM, Fiber Optics, Mobile Technology, Mobile Devices, Ethernet
Education
University of Phoenix 2000 — 2004
BSBM, Business
Lake Tahoe Community College
U.S. Cellular November 2012 - Present
U.S. Cellular April 2007 - November 2012
U.S. Cellular February 2005 - April 2007
Skills
Project Management, Project Coordination, MS Project, SAP, Regulatory Filings, Microsoft Office, Budget Monitoring, Leasing, Purchase Requisitions, Management, Team Leadership, Vendor Relationships, Process Improvement, Cell Site Construction, Oral & Written..., Project Tracking, Project Status Reporting, Prioritize Workload, Business Acumen, Critical Thinking, Building Relationships, Payroll, Customer Service, Goal Setting, Performance Appraisal, Budget Reconciliation, Inventory Control, Cellular Communications, Wireless, Microwave, EVDO, RF, 4G, LTE, Wireless Networking, CDMA, Telecommunications, 3G, UMTS, Leadership, GSM, Fiber Optics, Mobile Technology, Mobile Devices, Ethernet
Education
University of Phoenix 2000 — 2004
BSBM, Business
Lake Tahoe Community College
Patrick Stambaugh's U.S. Cellular Experience 1997 - 2001
Job Project Controller at SAIC
Industry Information Technology and Services
Experience
SAIC 2004 - Present
SAIC 2003 - 2004
U.S. Cellular 1997 - 2001
Skills
PMP, MS Project, PMO, Wireless, Team Leadership, Program Management, Business Analysis, Process Improvement, Vendor Management, SAP, Project Planning, Business Intelligence, Telecommunications, Analysis, Strategic Planning, Forecasting
Education
Lincoln Memorial University 2007 — 2008
M.B.A., Business Administration
University of Michigan-Flint 1992 — 1996
B.S., Actuarial Mathematics
SAIC 2004 - Present
SAIC 2003 - 2004
U.S. Cellular 1997 - 2001
Skills
PMP, MS Project, PMO, Wireless, Team Leadership, Program Management, Business Analysis, Process Improvement, Vendor Management, SAP, Project Planning, Business Intelligence, Telecommunications, Analysis, Strategic Planning, Forecasting
Education
Lincoln Memorial University 2007 — 2008
M.B.A., Business Administration
University of Michigan-Flint 1992 — 1996
B.S., Actuarial Mathematics
Eric Weatherwax's U.S. Cellular Experience May 2011 - June 2011
Job Product Specialist at LG Electronics Mobilecomm USA Inc.
Industry Wireless
Experience
LG Electronics October 2011 - Present
U.S. Cellular May 2011 - June 2011
HTC November 2010 - February 2011
ServiceMagic March 2010 - November 2010
QDI June 2009 - October 2009
Samsung Electronics America December 2007 - March 2009
Verizon Wireless August 2005 - December 2007
Sprint January 2003 - July 2005
Best Buy August 2000 - December 2002
Skills
Account Management, Customer Retention, Leadership, Product Marketing, Sales Process, Sales, Mobile Devices, Direct Sales, Wireless, Telecommunications, Team Leadership, Sales Management, Sales Operations, Customer Service, B2B, Customer Satisfaction, Training, Product Management, Management, Marketing
Education
Kirkwood Community College 1996 — 2000
Kirkwood Community College
LG Electronics October 2011 - Present
U.S. Cellular May 2011 - June 2011
HTC November 2010 - February 2011
ServiceMagic March 2010 - November 2010
QDI June 2009 - October 2009
Samsung Electronics America December 2007 - March 2009
Verizon Wireless August 2005 - December 2007
Sprint January 2003 - July 2005
Best Buy August 2000 - December 2002
Skills
Account Management, Customer Retention, Leadership, Product Marketing, Sales Process, Sales, Mobile Devices, Direct Sales, Wireless, Telecommunications, Team Leadership, Sales Management, Sales Operations, Customer Service, B2B, Customer Satisfaction, Training, Product Management, Management, Marketing
Education
Kirkwood Community College 1996 — 2000
Kirkwood Community College
Sara Singh's U.S. Cellular Experience January 2011 - Present
Job Projet Manager at U.S. Cellular
Industry Telecommunications
Experience
U.S. Cellular January 2011 - Present
U.S. Cellular 2009 - January 2011
AT&T 2000 - 2009
Skills
SDLC, Telecommunications, Program Management, Integration, Unix, Vendor Management, Requirements Analysis, Management, Wireless, Cellular Communications, Cross-functional Team..., Leadership, PMP, Software Project..., SQL, Process Improvement, Business Analysis, Data Warehousing, Project Management, SharePoint
Education
Lake Forest Graduate School of Management
U.S. Cellular January 2011 - Present
U.S. Cellular 2009 - January 2011
AT&T 2000 - 2009
Skills
SDLC, Telecommunications, Program Management, Integration, Unix, Vendor Management, Requirements Analysis, Management, Wireless, Cellular Communications, Cross-functional Team..., Leadership, PMP, Software Project..., SQL, Process Improvement, Business Analysis, Data Warehousing, Project Management, SharePoint
Education
Lake Forest Graduate School of Management
Jason Vaught's U.S. Cellular Experience June 2012 - Present
Job Manager
Industry Wireless
Experience
U.S. Cellular June 2012 - Present
The Results Companies January 2008 - January 2009
The Results Companies January 2007 - January 2008
Skills
Management, Customer Service, Project Management, Leadership, Strategic Planning, Sales, Team Leadership, Program Management, Retail, Customer Satisfaction, Customer Retention, Leadership Development, Team Building
Education
Liberty University 2005 — 2007
None, Psychology
Galax high school 2000 — 2004
Advanced Studies
Wytheville Community College
U.S. Cellular June 2012 - Present
The Results Companies January 2008 - January 2009
The Results Companies January 2007 - January 2008
Skills
Management, Customer Service, Project Management, Leadership, Strategic Planning, Sales, Team Leadership, Program Management, Retail, Customer Satisfaction, Customer Retention, Leadership Development, Team Building
Education
Liberty University 2005 — 2007
None, Psychology
Galax high school 2000 — 2004
Advanced Studies
Wytheville Community College
Sheldon Fliegelman's U.S. Cellular Experience January 2010 - December 2011
Job Business Systems Analyst at Dell
Industry Information Technology and Services
Experience
Dell July 2012 - Present
Atlas Financial Holdings, Inc. January 2012 - July 2012
U.S. Cellular January 2010 - December 2011
US Cellular May 2009 - December 2009
US Cellular August 2007 - May 2009
U.S. Army Reserves February 2002 - August 2007
AT&T Wireless Services 1996 - 2002
Skills
Telecommunications, Process Improvement, Business Analysis, Team Leadership, Cross-functional Team..., Customer Service, Project Management, Program Management, Troubleshooting, Vendor Management, Software Documentation, SDLC, Analysis, Strategy, Training, Visio, Product Management, Team Building, Quality Assurance, Business Process..., Integration, Testing, CRM, Requirements Analysis
Education
Lewis University 2007 — 2012
BA, Business Administration
Cochise College 2003 — 2004
AAS, Intelligence Operations
Dell July 2012 - Present
Atlas Financial Holdings, Inc. January 2012 - July 2012
U.S. Cellular January 2010 - December 2011
US Cellular May 2009 - December 2009
US Cellular August 2007 - May 2009
U.S. Army Reserves February 2002 - August 2007
AT&T Wireless Services 1996 - 2002
Skills
Telecommunications, Process Improvement, Business Analysis, Team Leadership, Cross-functional Team..., Customer Service, Project Management, Program Management, Troubleshooting, Vendor Management, Software Documentation, SDLC, Analysis, Strategy, Training, Visio, Product Management, Team Building, Quality Assurance, Business Process..., Integration, Testing, CRM, Requirements Analysis
Education
Lewis University 2007 — 2012
BA, Business Administration
Cochise College 2003 — 2004
AAS, Intelligence Operations
Greg Brewer's U.S. Cellular Experience August 2015 - Present
Job Operations Manager Reverse Logistics at U.S. Cellular
Industry Logistics and Supply Chain
Experience
U.S. Cellular August 2015 - Present
PRC Industries, Inc. and Global Warranty Group, LLC November 2013 - July 2015
Brightstar September 2011 - September 2013
Raytheon April 2011 - September 2011
MetroPCS 2006 - December 2010
Blockbuster 2000 - 2005
Frisco Music 1998 - 2000
STMicroelectronics 1995 - 1998
Skills
Reverse Logistics, Forward Logistics, Inventory Management, Process Improvements, Business Analysis, Product Management, Cost Reductions, Financial Analysis, Corporate Reporting, Supply Chain Operations, KPI Reports, Forecasting and..., System Integration..., Regulatory Compliance, Internal Auditing, Business development, Purchasing, Recycling, Supplier Negotiation, Multi-channel Retail, Distribution Center..., Music Industry, Market Analysis, Sales Operations, WMS Implementations, Systems Analysis, Process Improvement, Forecasting, Logistics, Cross-functional Team..., Wireless, P&L Management, Manufacturing, Leadership, Operations Management, Vendor Management, Business Development, Sales, Inventory Control, Warehouse Management, Pricing, P&L, Logistics Management, Warehousing
Education
LeTourneau University
BSBM, Management
Richland Community College
US Coast Guard
Electronics Technician
U.S. Cellular August 2015 - Present
PRC Industries, Inc. and Global Warranty Group, LLC November 2013 - July 2015
Brightstar September 2011 - September 2013
Raytheon April 2011 - September 2011
MetroPCS 2006 - December 2010
Blockbuster 2000 - 2005
Frisco Music 1998 - 2000
STMicroelectronics 1995 - 1998
Skills
Reverse Logistics, Forward Logistics, Inventory Management, Process Improvements, Business Analysis, Product Management, Cost Reductions, Financial Analysis, Corporate Reporting, Supply Chain Operations, KPI Reports, Forecasting and..., System Integration..., Regulatory Compliance, Internal Auditing, Business development, Purchasing, Recycling, Supplier Negotiation, Multi-channel Retail, Distribution Center..., Music Industry, Market Analysis, Sales Operations, WMS Implementations, Systems Analysis, Process Improvement, Forecasting, Logistics, Cross-functional Team..., Wireless, P&L Management, Manufacturing, Leadership, Operations Management, Vendor Management, Business Development, Sales, Inventory Control, Warehouse Management, Pricing, P&L, Logistics Management, Warehousing
Education
LeTourneau University
BSBM, Management
Richland Community College
US Coast Guard
Electronics Technician
Earl Putz's U.S. Cellular Experience August 2015 - Present
Job Sales and Customer Service
Industry Retail
Experience
U.S. Cellular August 2015 - Present
Prairie Lakes Church August 2013 - August 2015
iWireless March 2013 - August 2013
i-wireless August 2009 - March 2013
iPCS Wireless Inc October 2006 - August 2009
Skills
Wireless, Cellular Communications, 4G, Direct Sales, Customer Experience, Mobile Technology, Mobile Communications, Customer Retention, Smartphones, Team Leadership, Broadband, Quotas, Wireless Broadband, Wireless Networking, Sales Operations, Mobile Devices, M2M, CDMA, Telecommunications, LTE, Mobile Internet, GSM, Android, Retail, Employee Training, Sales, Management, Telecommunications..., Performance Management, Volunteer Management, Teaching
Education
Liberty University 2011 — 2014
Hawkeye Community College 2003 — 2005
n/a, Business Administration
U.S. Cellular August 2015 - Present
Prairie Lakes Church August 2013 - August 2015
iWireless March 2013 - August 2013
i-wireless August 2009 - March 2013
iPCS Wireless Inc October 2006 - August 2009
Skills
Wireless, Cellular Communications, 4G, Direct Sales, Customer Experience, Mobile Technology, Mobile Communications, Customer Retention, Smartphones, Team Leadership, Broadband, Quotas, Wireless Broadband, Wireless Networking, Sales Operations, Mobile Devices, M2M, CDMA, Telecommunications, LTE, Mobile Internet, GSM, Android, Retail, Employee Training, Sales, Management, Telecommunications..., Performance Management, Volunteer Management, Teaching
Education
Liberty University 2011 — 2014
Hawkeye Community College 2003 — 2005
n/a, Business Administration
Dustin Tuttle's U.S. Cellular Experience December 2008 - December 2009
Job Athenahealth.com
Industry Hospital & Health Care
Experience
athenahealth August 2012 - Present
Xerox Services August 2011 - July 2012
U.S. Cellular December 2008 - December 2009
Access Worldwide / AT&T California 2006 - 2008
Old Town / Royal Fun Time September 2002 - December 2005
MCI Wireless August 2001 - August 2002
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Photoshop, Teamwork, Leadership, Sales, Team Building, Customer Satisfaction, Management, Strategic Planning, Recruiting, Training
Education
Liberty University 2010 — 2013
Bachelor of Business Administration (BBA), International Business/Trade/Commerce, 3.2
University of Phoenix 2008 — 2010
Business Administration, Business Administration and Management, General, 3.2
athenahealth August 2012 - Present
Xerox Services August 2011 - July 2012
U.S. Cellular December 2008 - December 2009
Access Worldwide / AT&T California 2006 - 2008
Old Town / Royal Fun Time September 2002 - December 2005
MCI Wireless August 2001 - August 2002
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Public Speaking, Photoshop, Teamwork, Leadership, Sales, Team Building, Customer Satisfaction, Management, Strategic Planning, Recruiting, Training
Education
Liberty University 2010 — 2013
Bachelor of Business Administration (BBA), International Business/Trade/Commerce, 3.2
University of Phoenix 2008 — 2010
Business Administration, Business Administration and Management, General, 3.2
Jeff Hanlin's U.S. Cellular Experience September 2007 - Present
Job Consultant at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular September 2007 - Present
Education
Lee University 1979 — 1983
Bachelor of Science (BS), Business/Commerce, General
U.S. Cellular September 2007 - Present
Education
Lee University 1979 — 1983
Bachelor of Science (BS), Business/Commerce, General
Christopher Urban's U.S. Cellular Experience October 1996 - June 1997
Job Datacenter Technical Specialist US Education at Microsoft
Industry Information Technology and Services
Experience
Microsoft December 2011 - Present
Dell March 2011 - December 2011
Microsoft Corporation October 2005 - March 2011
Intrinsic Technologies March 2004 - March 2005
Urban Consulting Group, LLC. January 2002 - March 2004
TEKsystems March 2000 - December 2001
CoreComm July 1998 - November 1999
Ameritech Cellular June 1997 - June 1998
U.S. Cellular October 1996 - June 1997
North Chicago School District #187 August 1995 - October 1996
Skills
Cloud Computing, Private Cloud, Microsoft Certified..., MCT, ITIL Certified, Microsoft MVP, Solution Selling, System Center Products, Educational Technology, Enterprise Architecture, Technical Leadership, Technical Presentations, Server Architecture, Data Center, Microsoft Technologies, Enterprise Software
Education
Lake Forest Graduate School of Management 2009 — 2012
MBA
Northeastern Illinois University 1992 — 2000
Criminal Justice, Criminal Justice, Computer Science
Western Illinois University 1990 — 1992
BA, Criminal Justice, Computer Science
Glenbard North High School
Microsoft December 2011 - Present
Dell March 2011 - December 2011
Microsoft Corporation October 2005 - March 2011
Intrinsic Technologies March 2004 - March 2005
Urban Consulting Group, LLC. January 2002 - March 2004
TEKsystems March 2000 - December 2001
CoreComm July 1998 - November 1999
Ameritech Cellular June 1997 - June 1998
U.S. Cellular October 1996 - June 1997
North Chicago School District #187 August 1995 - October 1996
Skills
Cloud Computing, Private Cloud, Microsoft Certified..., MCT, ITIL Certified, Microsoft MVP, Solution Selling, System Center Products, Educational Technology, Enterprise Architecture, Technical Leadership, Technical Presentations, Server Architecture, Data Center, Microsoft Technologies, Enterprise Software
Education
Lake Forest Graduate School of Management 2009 — 2012
MBA
Northeastern Illinois University 1992 — 2000
Criminal Justice, Criminal Justice, Computer Science
Western Illinois University 1990 — 1992
BA, Criminal Justice, Computer Science
Glenbard North High School
Mark Tummillo, CISSP's U.S. Cellular Experience October 2005 - September 2012
Job Program Management Consultant at Dell Secureworks
Industry Computer & Network Security
Experience
Dell Secureworks September 2012 - Present
U.S. Cellular October 2005 - September 2012
Chicago Mercantile Exchange - CME Group August 1996 - October 2005
First Chicago Bank & Trust 1989 - 1995
Skills
Information Security..., Information Security..., Information Security..., Financial Analysis, Financial Planning, IS Project Management, PCI DSS, Risk Management, Information Security, ITIL v3 Foundations..., Security, Project Management, Vendor Management, Program Management, Leadership
Education
Lake Forest Graduate School of Management 1999 — 2001
Master of Business Administration (M.B.A.), 3.89
Northern Illinois University 1981 — 1985
Bachelor of Science (BS), Political Science and Government
Marmion Academy
Dell Secureworks September 2012 - Present
U.S. Cellular October 2005 - September 2012
Chicago Mercantile Exchange - CME Group August 1996 - October 2005
First Chicago Bank & Trust 1989 - 1995
Skills
Information Security..., Information Security..., Information Security..., Financial Analysis, Financial Planning, IS Project Management, PCI DSS, Risk Management, Information Security, ITIL v3 Foundations..., Security, Project Management, Vendor Management, Program Management, Leadership
Education
Lake Forest Graduate School of Management 1999 — 2001
Master of Business Administration (M.B.A.), 3.89
Northern Illinois University 1981 — 1985
Bachelor of Science (BS), Political Science and Government
Marmion Academy
Bonita Freshour's U.S. Cellular Experience November 1996 - March 2002
Job Accounts Receivable at Bush Brothers & Company
Industry Food Production
Experience
Bush Brothers & Company March 2005 - Present
U.S. Cellular November 1996 - March 2002
Skills
Forecasting, Accounts Receivable, Continuous Improvement
Education
Liberty University
Bush Brothers & Company March 2005 - Present
U.S. Cellular November 1996 - March 2002
Skills
Forecasting, Accounts Receivable, Continuous Improvement
Education
Liberty University
Jessi Neighbors's U.S. Cellular Experience March 2012 - April 2013
Job Receptionist at Springfield Clinic Prompt Care
Industry Medical Practice
Experience
Springfield Clinic April 2013 - Present
U.S. Cellular March 2012 - April 2013
Sunglass Hut June 2003 - March 2012
Parkway Gift Shop / Patricia's May 2009 - March 2011
Skills
Customer Service, Visual Merchandising, Merchandising, Retail, PowerPoint, Cashiering, Microsoft Word, Microsoft Excel, Retail Sales, Data Entry, Loss Prevention, Time Management, Sales, Inventory Management, Social Media, Store Management, Outlook, Public Speaking, Research, Training, Event Planning, Process Scheduler, Microsoft Office, Recruiting, Team Building
Education
University of Illinois at Springfield 2005 — 2009
BA, Psychology
Lincoln Land Community College 2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Springfield Clinic April 2013 - Present
U.S. Cellular March 2012 - April 2013
Sunglass Hut June 2003 - March 2012
Parkway Gift Shop / Patricia's May 2009 - March 2011
Skills
Customer Service, Visual Merchandising, Merchandising, Retail, PowerPoint, Cashiering, Microsoft Word, Microsoft Excel, Retail Sales, Data Entry, Loss Prevention, Time Management, Sales, Inventory Management, Social Media, Store Management, Outlook, Public Speaking, Research, Training, Event Planning, Process Scheduler, Microsoft Office, Recruiting, Team Building
Education
University of Illinois at Springfield 2005 — 2009
BA, Psychology
Lincoln Land Community College 2002 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Emmanuel Poole's U.S. Cellular Experience February 2005 - September 2013
Job Marketing representative at State Farm
Industry Insurance
Experience
State Farm September 2013 - Present
U.S. Cellular February 2005 - September 2013
i-wireless LLC September 2001 - February 2005
U.S. Cellular April 1999 - September 2001
Skills
Account Management, Sales, Customer Service, Store Management, Customer Retention, Cellular Communications, Customer Experience, Direct Sales, Quotas, Sales Management, Wireless, Customer Satisfaction, Mobile Devices, Sales Operations, Data Analysis, Coaching, Forecasting, Leadership, Management, Market Planning, Marketing, Merchandising, New Business Development, Selling, Solution Selling, Team Building, Team Leadership, Telecommunications, Training, Cold Calling, B2B, Consulting, Retail, Retail Sales, Time Management, Inventory Control, Exceed Sales Goals
Education
University of Iowa
Bachelor's degree, Business/Commerce, General
Kirkwood Community College
Associate's degree
State Farm September 2013 - Present
U.S. Cellular February 2005 - September 2013
i-wireless LLC September 2001 - February 2005
U.S. Cellular April 1999 - September 2001
Skills
Account Management, Sales, Customer Service, Store Management, Customer Retention, Cellular Communications, Customer Experience, Direct Sales, Quotas, Sales Management, Wireless, Customer Satisfaction, Mobile Devices, Sales Operations, Data Analysis, Coaching, Forecasting, Leadership, Management, Market Planning, Marketing, Merchandising, New Business Development, Selling, Solution Selling, Team Building, Team Leadership, Telecommunications, Training, Cold Calling, B2B, Consulting, Retail, Retail Sales, Time Management, Inventory Control, Exceed Sales Goals
Education
University of Iowa
Bachelor's degree, Business/Commerce, General
Kirkwood Community College
Associate's degree
Ginny Whorton's U.S. Cellular Experience May 1990 - July 1999
Job Financial Services at General Electric
Industry Electrical/Electronic Manufacturing
Experience
General Electric July 1999 - Present
U.S. Cellular May 1990 - July 1999
Avis April 1988 - August 1990
Skills
horse training, sled dog racing
Education
college community 1960 — 1964
Kirkwood Community College
General Electric July 1999 - Present
U.S. Cellular May 1990 - July 1999
Avis April 1988 - August 1990
Skills
horse training, sled dog racing
Education
college community 1960 — 1964
Kirkwood Community College
Summer Cranston's U.S. Cellular Experience November 2006 - Present
Job Sr Business Specialist at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular November 2006 - Present
Education
Mt Mercy 2010 — 2012
Business Admin/Marketing
Kirkwood Community College 2007 — 2010
Associate, Liberal Arts
U.S. Cellular November 2006 - Present
Education
Mt Mercy 2010 — 2012
Business Admin/Marketing
Kirkwood Community College 2007 — 2010
Associate, Liberal Arts
Cory Canfield's U.S. Cellular Experience September 2008 - February 2009
Job Customer Service Rep at Michaels Energy
Industry Utilities
Experience
Michaels Energy July 2013 - Present
CRPrideFest 2011 - Present
Kelly Services February 2012 - July 2013
LimoLink May 2011 - September 2011
Nordstrom October 2010 - May 2011
APAC Customer Services February 2009 - October 2010
McDonald's Corporation November 2005 - September 2009
U.S. Cellular September 2008 - February 2009
Skills
Customer Service, Cashiering, Dispatching, Data Entry, Multi Tasking, Microsoft Excel, Multi-line Phone, Administrative...
Education
Kirkwood Community College 2010 — 2011
Associate's degree, Surgical Technology/Technologist
Center Point Urbana 2004 — 2008
High School Diploma
Michaels Energy July 2013 - Present
CRPrideFest 2011 - Present
Kelly Services February 2012 - July 2013
LimoLink May 2011 - September 2011
Nordstrom October 2010 - May 2011
APAC Customer Services February 2009 - October 2010
McDonald's Corporation November 2005 - September 2009
U.S. Cellular September 2008 - February 2009
Skills
Customer Service, Cashiering, Dispatching, Data Entry, Multi Tasking, Microsoft Excel, Multi-line Phone, Administrative...
Education
Kirkwood Community College 2010 — 2011
Associate's degree, Surgical Technology/Technologist
Center Point Urbana 2004 — 2008
High School Diploma
Correy Daum's U.S. Cellular Experience February 2006 - December 2012
Job Security Coverage Team Lead
Industry Computer Software
Experience
Security Coverage 2013 - Present
U.S. Cellular February 2006 - December 2012
U.S. Cellular February 2004 - February 2006
Skills
Customer Satisfaction, Problem Solving, Timely Decision Making, Root Cause Analysis, Oral & Written..., Computer Proficiency, Team Leadership, Call Center, Cellular Communications, Call Centers, Time Management
Education
Mount Mercy University 2013 — 2014
Bachelor's degree, Human Resources Management and Services; Economics- Minor
Kirkwood Community College 2007 — 2013
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Security Coverage 2013 - Present
U.S. Cellular February 2006 - December 2012
U.S. Cellular February 2004 - February 2006
Skills
Customer Satisfaction, Problem Solving, Timely Decision Making, Root Cause Analysis, Oral & Written..., Computer Proficiency, Team Leadership, Call Center, Cellular Communications, Call Centers, Time Management
Education
Mount Mercy University 2013 — 2014
Bachelor's degree, Human Resources Management and Services; Economics- Minor
Kirkwood Community College 2007 — 2013
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Nancy Goldsworth's U.S. Cellular Experience February 2012 - August 2012
Job Administrative Professional with Office and Facilities Management
Industry Consumer Services
Experience
U.S. Cellular February 2012 - August 2012
United Fire Group 2012 - 2012
Education
Kirkwood Community College
AA, Business Administration
Marion High School, Marion, IA
U.S. Cellular February 2012 - August 2012
United Fire Group 2012 - 2012
Education
Kirkwood Community College
AA, Business Administration
Marion High School, Marion, IA
Derek Haas's U.S. Cellular Experience November 2006 - October 2007
Job Implementation Consultant at Wells Fargo
Industry Banking
Experience
Real Asset Management May 2015 - Present
Wells Fargo June 2013 - May 2015
BNY Mellon March 2012 - July 2013
Wells Fargo Home Mortgage October 2010 - October 2011
EDS Corporation – an HP Company August 2008 - October 2009
Target May 2008 - August 2008
U.S. Cellular November 2006 - October 2007
Easy Money Check Cashing June 2002 - June 2004
Skills
Project Management, Business Analysis, Customer Service, Leadership, Microsoft Word, Loans, Negotiation, Outlook, Microsoft Excel, Access, Time Management, Analysis, Underwriting, Data Entry
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Strategic Management & Implementation
AIB College of Business 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Kirkwood Community College 2006 — 2008
Associate of Arts (AA), General Studies
Real Asset Management May 2015 - Present
Wells Fargo June 2013 - May 2015
BNY Mellon March 2012 - July 2013
Wells Fargo Home Mortgage October 2010 - October 2011
EDS Corporation – an HP Company August 2008 - October 2009
Target May 2008 - August 2008
U.S. Cellular November 2006 - October 2007
Easy Money Check Cashing June 2002 - June 2004
Skills
Project Management, Business Analysis, Customer Service, Leadership, Microsoft Word, Loans, Negotiation, Outlook, Microsoft Excel, Access, Time Management, Analysis, Underwriting, Data Entry
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Strategic Management & Implementation
AIB College of Business 2008 — 2010
Bachelor of Science (BS), Business Administration and Management, General
Kirkwood Community College 2006 — 2008
Associate of Arts (AA), General Studies
Joni Fowler's U.S. Cellular Experience 2006 - Present
Job Technician at U.S. Cellular
Industry
Experience
U.S. Cellular 2006 - Present
Education
Kirkwood Community College
Bachelor of Business Administration (B.B.A.)
U.S. Cellular 2006 - Present
Education
Kirkwood Community College
Bachelor of Business Administration (B.B.A.)
Elissa Green's U.S. Cellular Experience March 2008 - June 2008
Job Wireless Professional
Industry Wireless
Experience
Vangent, Inc. June 2008 - September 2008
U.S. Cellular March 2008 - June 2008
Unicom Wireless March 2007 - March 2008
Fashion Bug March 2006 - March 2007
Skills
Call Center, Troubleshooting, Customer Service, Customer Satisfaction, Technical Support, Project Management, Team Leadership, Sales, Problem Solving, Typing, Cash Handling, Record Keeping, Merchandising, Windows, Computer Proficiency, Basic Math, Telephone Ettiquite, Computerized POS System, General Office, Employee Supervision, Internet Knowledgeable, Retail Sales, Conflict Management, Business Correspondence, Mobile Phone Industry, Multi Tasking, Microsoft Office, Sales Tracking, Sales Motivation, Communication, Attention to Detail, Training, Customer Support, Customer Relations, Customer Experience, Spreadsheets
Education
Kirkwood Community College 1997 — 1998
Vangent, Inc. June 2008 - September 2008
U.S. Cellular March 2008 - June 2008
Unicom Wireless March 2007 - March 2008
Fashion Bug March 2006 - March 2007
Skills
Call Center, Troubleshooting, Customer Service, Customer Satisfaction, Technical Support, Project Management, Team Leadership, Sales, Problem Solving, Typing, Cash Handling, Record Keeping, Merchandising, Windows, Computer Proficiency, Basic Math, Telephone Ettiquite, Computerized POS System, General Office, Employee Supervision, Internet Knowledgeable, Retail Sales, Conflict Management, Business Correspondence, Mobile Phone Industry, Multi Tasking, Microsoft Office, Sales Tracking, Sales Motivation, Communication, Attention to Detail, Training, Customer Support, Customer Relations, Customer Experience, Spreadsheets
Education
Kirkwood Community College 1997 — 1998
Dan Chute's U.S. Cellular Experience May 2013 - Present
Job Customer Service at U.S. Cellular
Industry Insurance
Experience
U.S. Cellular May 2013 - Present
Transamerica November 2006 - May 2013
Skills
Call Centers, Insurance, Customer Experience, Customer Satisfaction, Health Insurance, Customer Service, Customer Retention, Life Insurance, Process Improvement, Financial Services, Relationship Management, Outlook
Education
Mount Mercy College 2012 — 2014
Accounting
Kirkwood Community College 2011 — 2012
Associate of Arts (A.A.)
U.S. Cellular May 2013 - Present
Transamerica November 2006 - May 2013
Skills
Call Centers, Insurance, Customer Experience, Customer Satisfaction, Health Insurance, Customer Service, Customer Retention, Life Insurance, Process Improvement, Financial Services, Relationship Management, Outlook
Education
Mount Mercy College 2012 — 2014
Accounting
Kirkwood Community College 2011 — 2012
Associate of Arts (A.A.)
Arthur Frausto's U.S. Cellular Experience January 2011 - October 2012
Job Bilingual customer service at MC Machinery
Industry Machinery
Experience
MC Machinery October 2012 - Present
U.S. Cellular January 2011 - October 2012
Skills
Customer Service, Data Entry, File Management, Order Processing, Spanish-speaking, Customer Satisfaction, Troubleshooting, Microsoft Office, Inventory Control, Inventory Management, Cashiering, Telephone Skills, Customer Retention, Retail
Education
Lincoln College of Technology-Melrose Park 2005 — 2006
Automotive Engineering Technology/Technician
MC Machinery October 2012 - Present
U.S. Cellular January 2011 - October 2012
Skills
Customer Service, Data Entry, File Management, Order Processing, Spanish-speaking, Customer Satisfaction, Troubleshooting, Microsoft Office, Inventory Control, Inventory Management, Cashiering, Telephone Skills, Customer Retention, Retail
Education
Lincoln College of Technology-Melrose Park 2005 — 2006
Automotive Engineering Technology/Technician
Rich Younts's U.S. Cellular Experience August 2007 - Present
Job Retail Wireless Consultant at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular August 2007 - Present
Wireless Central August 2006 - August 2007
Skills
Wireless, Cellular Communications, Quotas, Customer Retention, Sales Operations, Direct Sales, Cold Calling, Sales Process, Customer Satisfaction, 4G, Customer Experience, Telecommunications, CDMA, Mobile Devices, Sales, M2M
Education
Kirkwood Community College 2007 — 2009
Business Management
U.S. Cellular August 2007 - Present
Wireless Central August 2006 - August 2007
Skills
Wireless, Cellular Communications, Quotas, Customer Retention, Sales Operations, Direct Sales, Cold Calling, Sales Process, Customer Satisfaction, 4G, Customer Experience, Telecommunications, CDMA, Mobile Devices, Sales, M2M
Education
Kirkwood Community College 2007 — 2009
Business Management
Nicole Cochran's U.S. Cellular Experience February 2005 - Present
Job Help Desk Coach at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular February 2005 - Present
US Cellular 2005 - Present
Skills
CDMA, Cellular Communications, LTE, Wireless, RF, Call Centers, Cross-functional Team...
Education
Kirkwood Community College 2013 — 2014
Associate of Arts (A.A.)
U.S. Cellular February 2005 - Present
US Cellular 2005 - Present
Skills
CDMA, Cellular Communications, LTE, Wireless, RF, Call Centers, Cross-functional Team...
Education
Kirkwood Community College 2013 — 2014
Associate of Arts (A.A.)
Jesse Pattison's U.S. Cellular Experience June 2009 - December 2011
Job Store Manager at Starbucks
Industry Retail
Experience
Starbucks January 2012 - Present
U.S. Cellular June 2009 - December 2011
Education
Lincoln Land Community College 2012 — 2015
Associate's degree, Business Administration and Management, General
Starbucks January 2012 - Present
U.S. Cellular June 2009 - December 2011
Education
Lincoln Land Community College 2012 — 2015
Associate's degree, Business Administration and Management, General
Roy Badillo's U.S. Cellular Experience June 2013 - Present
Job Sales Manager at U.S. Cellular
Industry Wireless
Experience
Bug Boys Pest Control August 2014 - Present
U.S. Cellular June 2013 - Present
US Cellular November 2011 - June 2013
Skills
Sales, Sales Management, Account Management, Management, Telecommunications, Sales Operations, Direct Sales, Sales Process, Team Building, Team Leadership, Fully bilingual Spanish, Employee Training, Performance Management
Education
Liberty University 2009 — 2010
Master of Arts (M.A.), Theology/Theological Studies
Liberty University 2004 — 2009
Bachelor of Business Administration (BBA), International Business
Bug Boys Pest Control August 2014 - Present
U.S. Cellular June 2013 - Present
US Cellular November 2011 - June 2013
Skills
Sales, Sales Management, Account Management, Management, Telecommunications, Sales Operations, Direct Sales, Sales Process, Team Building, Team Leadership, Fully bilingual Spanish, Employee Training, Performance Management
Education
Liberty University 2009 — 2010
Master of Arts (M.A.), Theology/Theological Studies
Liberty University 2004 — 2009
Bachelor of Business Administration (BBA), International Business
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia