U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
U.S. Cellular Salaries. You can even request information on how much does U.S. Cellular pay if you want to. Learn about salaries, pros and cons of working for U.S. Cellular directly from the past employees.
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U.S. Cellular Employees
U.S. Cellular April 2012 - Present
U.S. Cellular December 1997 - October 2012
Nabisco Biscuit Company September 1993 - July 1997
Skills
Applicant Tracking..., College Recruiting, Internet Recruiting, Onboarding, Talent Acquisition, Benefits Negotiation, Technical Recruiting, Recruiting, Temporary Placement, Job Fairs, Cold Calling, Taleo, Hiring, Customer Retention, Customer Satisfaction, Customer Service, Sales, Account Management, Telecommunications, Team Building, Customer Experience, Leadership, Wireless, Sales Operations
Education
Southern Oregon University
U.S. Cellular September 2003 - Present
Accent Monograms, Inc. March 1990 - Present
Skills
Customer Experience, Cellular Communications, Account Management, Wireless, Sales, Customer Satisfaction, Customer Retention, Telecommunications, Mobile Devices, Wireless Networking
Education
St. Cloud State University
U.S. Cellular December 2003 - Present
Derryfield Condo Association September 2009 - May 2010
U.S. Cellular May 1999 - November 2003
U.S. Cellular December 1995 - April 1999
Skills
Marketing Strategy, Marketing Communications, Training & Development, Personal Training, Training Delivery, Training Skills, Telecommunications, Cellular, Interior Design, Home Staging, Training, Public Speaking, Project Planning, Project Management, Cellular Communications, Leadership Development, CRM, Management, Customer Retention, Leadership, Wireless, Employee Training, Customer Satisfaction, Sales Operations, Quotas, Customer Experience, Direct Marketing
Education
Southern NH University 2006 — 2009
B.S. Organizational Leadership, Business Administration and Management, General
Notre Dame College Manchester, NH 1993 — 1995
Organizational Leadership, Child Development
Alcoa May 2013 - Present
Comcast May 2010 - May 2013
Comcast December 2006 - May 2010
U.S. Cellular October 2000 - October 2006
Skills
Call Center, Direct Sales, VoIP, Wireless, Customer Retention, Telephony, Long Distance, Customer Satisfaction, Sales, Telecommunications, Salesforce.com, Workbench, Cable Modems, Cable Television, Communication, Coordination, Sales Retention, Public Speaking, Microsoft Office, Call Centers, Customer Service, Team Building, Leadership
Education
Strayer University-Tennessee 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.2
Tusculum College 2005 — 2008
Bachelor's degree, Business Administration, Management and Operations
C Spire February 2013 - Present
C Spire Wireless December 2009 - March 2013
U.S. Cellular May 2007 - January 2009
U.S. Cellular December 2000 - April 2007
U.S. Cellular August 1998 - December 2000
United States Cellular February 1998 - August 1998
Skills
Product Marketing, Wireless, Telecommunications, Product Development, Marketing Strategy, Strategic Planning, Vendor Relations, Product Management, Market Planning, Mobile Communications, Analysis, Pricing, Mobile, Mobile Devices, Strategy, Sales Operations, Cellular Communications, Mobile Technology, Leadership, Customer Experience, Sales Process, Management, Marketing, Direct Sales, Customer Retention, Solution Selling, Customer Satisfaction, Business Development, Cross-functional Team..., Strategic Partnerships, B2B, Competitive Analysis, Product Launch, Go-to-market Strategy, P&L Management, Integration, Vendor Management, Start-ups, CRM, Process Improvement, Solutions Marketing, Unified Communications, Forecasting
Education
Devry University 2004 — 2007
Bachelor of Science in Technical Management, Computer Systems Networking and Telecommunications
Tallahassee Community College 1989 — 1993
Associate of Arts, Business Administration
VIP Healthcare September 2014 - Present
Hertz February 2014 - April 2015
U.S. Cellular July 2005 - May 2013
U.S. Cellular January 2007 - December 2009
Electonic Merchant Services June 2004 - July 2005
Gateway 1999 - 2004
Skills
Quotas, CDMA, Telecommunications, 4G, Wireless, Cellular Communications, Sales Operations, Mobile Technology, Customer Experience, Servant Leadership, Coordinating Events, Team Building, Trade Shows, Employee Training, Diversity, Product Training, EVDO, Wireless Broadband, Retail, Troubleshooting, Customer Satisfaction, Training, Leadership, Budgets, B2B, Inventory Management, Customer Retention
Education
Southwestern Illinois College 1996 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Exceptional Leaders Institute November 2012 - Present
Cox Business September 2002 - August 2006
NuVox September 2000 - July 2002
Sprint August 1996 - August 2000
U.S. Cellular September 1991 - September 1996
Skills
Petroleum, Energy, New Business Development, Strategic Planning, Negotiation, Business Development, Contract Negotiation, Sales Management, Business Strategy, Account Management, Marketing Strategy, Sales, Fundraising, Telecommunications, Team Building, Event Management, Event Planning, Customer Service, Retail, Marketing Communications, Public Relations, B2B, Marketing, Email Marketing, Social Media, Online Marketing, Direct Sales, Team Leadership, Strategy, Social Media Marketing, Advertising, Business Planning, Leadership, Entrepreneurship, Start-ups, Market Research, Product Marketing, Budgets, CRM, Market Planning, Social Networking, Trade Shows, E-commerce, Brand Development
Education
Southern Methodist University 1973 — 1976
Bachelor of Business Administration (B.B.A.), Marketing
Verizon Wireless May 2015 - Present
U.S. Cellular May 2010 - May 2015
Laser Quest July 2008 - May 2010
Skills
Management, Cellular Communications, Retail Sales Experience, Exceptional People..., Conscientious, Microsoft Office, Leadership, Android, Information Technology, CRM, Fundraising, Accountability, CITI Training Certified, Supply Ordering, Customer Service, Technical Support, Job Coaching, Public Speaking, US Cellular Customer..., Team Leadership, Sales, Sales Management, Project Planning, Customer Satisfaction, Customer Retention, Time Management, Social Networking, PowerPoint, Microsoft Excel
Education
University of Nebraska-Lincoln 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration
Southeast Community College 2011 — 2013
Academic Transfer, 4.0
Lincoln High School 2006 — 2010
High school diploma
Western Collection Bureau Inc. September 2011 - Present
Nordstrom November 2005 - August 2011
North American Financial Group March 2003 - October 2005
U.S. Cellular November 2001 - February 2003
Skills
Customer Service, Sales, Management, Retail, Customer Satisfaction, Customer Retention, Forecasting, Inventory Management, Team Building, Credit, Call Centers, Sales Management, Leadership, Credit Cards, Hiring, Cold Calling, Strategic Planning, Accounts Receivable, Loss Prevention, Invoicing, Credit Analysis, Customer Acquisition, Credit Risk, Credit Management, Skip Tracing, Customer Support, Social Media, Sports, Government, Team Leadership, Store Management, Billing, Call Center, Collections, Process Improvement, Compliance, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Southern Oregon University
Envoy Air Inc., formerly American Eagle Airlines June 2015 - Present
World of Powersports, Inc January 2015 - May 2015
U.S. Cellular May 2013 - March 2014
Verizon Wireless October 2010 - May 2013
Verizon Wireless January 2008 - October 2010
Verizon Wireless November 2006 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Time Management, Sales, Team Leadership, Retail, Leadership, Inventory Management, Team Building, Training, Management, Social Networking, Customer Retention, Account Management, Direct Sales, Customer Satisfaction, Customer Experience, Sales Management, Sales Operations, Solution Selling, Sales Process, Telecommunications, Mobile Devices, Cold Calling
Education
OSF Healthcare / AMT 2015 — 2015
EMT-B, Emergency Medical Technology/Technician
Southern Illinois University, Carbondale 2001 — 2006
Bachelor of Science (BS), Aviation Flight / Aviation Management
Leapfrog Online August 2014 - Present
Nielsen March 2012 - January 2014
Wolters Kluwer December 2009 - September 2011
Wolters Kluwer October 2008 - December 2009
Risetime, Inc. February 2007 - August 2008
Geeks On Call November 2004 - December 2006
Risetime January 2002 - November 2004
Life Fitness June 1995 - September 1997
U.S. Cellular 1993 - 1994
Ameritech Cellular 1991 - 1993
Skills
SDLC, Project Management, Software Project..., Agile Methodologies, Software Development, Vendor Management, Requirements Analysis, Management, Business Intelligence, PMP, Integration, Quality Assurance, IT Strategy, Enterprise Architecture, Cross-functional Team...
Education
Stanford University 1985 — 1986
MS, Computer Science
University of Pennsylvania 1981 — 1985
BSE, Computer Science and Engineering
U.S. Cellular August 2013 - Present
Ericsson January 2013 - May 2013
Research In Motion August 2012 - January 2013
Alcatel-Lucent May 2012 - August 2012
Southern Methodist University January 2012 - May 2012
SMU Cox School of Business August 2011 - May 2012
airtel August 2010 - April 2011
SDIPA May 2006 - December 2009
Skills
LTE, VOLTE, Wireshark, WiFi, GSM, RF, CDMA, WCDMA, GPRS, Matlab, C, C++, WLAN, IP, 3GPP, 4G, Omnipeek, Program Management, RF troubleshooting, VPN, UMTS, TCP/IP, RFP, Sanity Testing, Product Management, OSPF, Network Architecture, Testing, Antennas, Antenna Measurements, UDP, QCAT, QPST, DNS, Wireless, OTA, Distributed Antenna..., Vendor Management, Python, MIMO, Leadership, Network Engineering, Network Design
Education
Stanford University 2015 — 2017
Business Administration, Management and Operations
Southern Methodist University 2011 — 2013
Master of Science in Telecommunication Engineering, Wireless and Networking, 3.8
P.V.P.P.COE 2006 — 2011
Bachelor's degree, Electrical, Electronics and Communications Engineering
king george
U.S. Cellular February 2004 - May 2013
Circuit City June 2001 - August 2003
Tri-State Nursing March 1998 - April 2002
Skills
Microsoft Office, Typing, Microsoft Word, Microsoft Excel, PowerPoint, Communication, Customer Service, Retail, Team Leadership, Passion for Helping..., Call Centers, Customer Retention, Customer Satisfaction, Data Entry, Inventory Management, Leadership, Merchandising, Outlook, Sales, Sales Management, Team Building, Time Management, Training, Wireless, Customer Experience
Education
South Suburban College 2010 — 2014
Associate's degree, Registered Nursing/Registered Nurse
Westwood College-Dupage 2001 — 2003
Associate's degree, Graphic Design
Thornton township 1995 — 1999
Southern Maine Community College October 2013 - Present
Propel August 2012 - Present
U.S. Cellular January 2011 - February 2013
Skills
Networking, SMB Sales, Wireless, Team Building, Team-oriented, Team Leadership, Cellular Communications, M2M, 4G, Quotas, Leadership, Direct Sales, CDMA, Telecommunications, Customer Retention, B2B, Customer Satisfaction, Sales, Customer Service, Account Management, Sales Management, Customer Experience, Cold Calling
Education
Southern New Hampshire University
Bachelor of Business Administration (B.B.A.), Organizational Leadership
U.S. Cellular October 2012 - Present
U.S. Cellular 2009 - October 2012
U.S. Cellular 2007 - 2009
U.S. Cellular 2004 - 2007
Skills
Direct Sales, Wireless, B2B, Sales Management, Account Management, New Business Development, Selling, Wireless Solutions, Quotas, Consultative Selling, Cold Calling, Customer Retention, Forecasting, Closing Deals, Sales Process, Team Building, Marketing Strategy, Solution Selling, Customer Relations, Wireless Services, Strategic Planning, Carriers, Customer Service, Contract Negotiations, M2M, Sales Presentations, Business Planning, Coaching, Cellular, Building Relationships, Business Strategy, Customer Acquisition, Small Business, Sales Support, Business Development, Strategy, Leadership, Sales, Telecommunications, Management, Sales Operations
Education
Southern NH University 1984 — 1988
BS, Business Management
U.S. Cellular October 2013 - Present
US Cellular February 2009 - October 2013
Midwest Airlines July 2001 - July 2008
Outboard Marine Company April 2000 - September 2000
Metavante January 2000 - March 2000
Johnson Controls October 1983 - June 1999
Skills
Employee Relations, Talent Management, Leadership Development, Performance Management, Talent Acquisition, Coaching, Succession Planning, Change Management, Process Improvement, Deferred Compensation, Human Resources, Recruiting, Leadership, Management, Temporary Placement, Hiring, Strategy
Education
Slippery Rock University of Pennsylvania 1971 — 1975
BS, Education
Edward Jones May 2015 - Present
Kasper January 2014 - May 2015
Ann Taylor Factory Store August 2013 - February 2014
U.S. Cellular July 2005 - May 2013
Linens N Things February 2005 - August 2005
St. Anthony's Catholic Church 2000 - 2003
Skills
Wireless, Telecommunications, Operations Management, Mobile Devices, Building Relationships, Inventory Management, Cross-functional Team..., Operational Excellence, Customer Service..., Administrative..., Microsoft Office, Vendor Relationships, Customer Service, Sales, Sales Support, SAP, Governmental Regulation..., Coordinating Special..., Shrink Management, Critical Thinking, Close Attention to..., Confidentiality, Merchandising, Customer Satisfaction, Customer Retention, Cellular Communications, Process Scheduler, Retail Sales, Customer Experience, Direct Sales, Sales Process, Call Centers, Sales Operations, Relationship Building
Education
Southeast Community College 1978 — 1979
Associate of Arts and Sciences (AAS), Computer Science
Graybar February 2015 - Present
UnitedHealth Group August 2014 - February 2015
AT&T Mobility March 2014 - July 2014
Bellefontaine Habilitation Center May 2013 - February 2014
Charter Communications March 2013 - May 2013
U.S. Cellular August 2005 - June 2012
Skills
Wireless, Customer Service, Telecommunications, Call Centers, Troubleshooting, Inventory Management, Forecasting, Operations Management, Training, Supply Chain Management, Customer Experience, Retail, Inventory Control, Management, Supply Chain, Inventory Accuracy, SAP, Customer Retention, Invoicing, Purchasing, Logistics, Sales, Distribution Center..., Physical Inventory, Cellular Communications, Pricing, Merchandising, Teamwork, Outlook, Employee Training, Shipping, Inventory, Retail Sales, Customer Satisfaction, Sales Operations, Time Management, Vendor Management, Sales Process
Education
St. Louis Community College
Human Services, General
PartsTrader LLC October 2012 - Present
SMaRT Technology Services, Inc. 2011 - 2012
U.S. Cellular March 2009 - June 2011
U.S. Cellular December 2008 - March 2009
CDW June 2007 - October 2008
Skills
Microsoft Office, Windows Server, Windows 7, Windows XP Pro, Windows Vista, AS400 system, SharePoint, Remote Desktop, LogMeIn, GoToAssist, SPSS, Blackberry OS, Windows Mobile, Android, iOS, Ghost Imaging, Service Manager 7, Remedy Ticketing System, McAfee, Norton Internet Security, Avast, AVG
Education
Southern Illinois University, Carbondale 2003 — 2007
Bachelor of Arts, Psychology
NewAge Mobile LLC February 2009 - Present
U.S. Cellular February 2009 - Present
Precision Exterior Solutions/S & S Investment Management November 2010 - January 2015
Quintergy, Inc. January 2013 - November 2013
Lowes Home Improvement May 2006 - February 2010
Cellular One March 2005 - May 2006
Best Buy November 2001 - February 2005
Skills
Direct Sales, Sales Management, Sales, Wireless, Account Management, Retail, Mobile Devices, New Business Development, Telecommunications, Team Building, Cross-functional Team..., Sales Process, Customer Service, Cold Calling, Sales Operations, Power Quality, Consultative Sales..., Power Management, Territory Account..., Solution Selling, Technology, IT Relationship..., Inventory Management, Strategic Planning, Selling, Strategic Partnerships, B2B, Marketing Strategy, Management, Cellular Communications, Contract Negotiation, Outside Sales, Customer Retention, Product Management, Competitive Analysis, Lead Generation, Operations Management, Sales Presentations, Product Marketing, Key Account Management, Budgets, Social Networking, Advertising, Team Leadership, Business Strategy, Social Media Marketing, Outlook, Salesforce.com, Marketing Communications, Customer Satisfaction
Education
Tennessee Technological University
Computer Systems Networking and Telecommunications
Priority Dispatch, Inc. January 2010 - Present
Wee Three Kings Preschool October 2006 - January 2010
Big Trux March 2005 - January 2006
Knox County Schools October 2004 - March 2005
Knox County Schools September 2003 - October 2004
Covenant Staffing Services May 2002 - September 2003
U.S. Cellular October 2001 - May 2002
Baptist Hospital of East Tennessee February 1999 - August 1999
Bapitst Hospital of East Tennessee August 1997 - November 1997
Baptist Hospital of East Tennessee January 1994 - January 1997
Skills
Human Resources, Interviews, Recruiting, New Hire Orientations, Hiring, Temporary Placement, Payroll, Management, Administration, Screening, Employee Benefits, Microsoft Excel
Education
Tennessee Technological University 1987 — 1992
B.S, Business Administration; Personnel and Labor Relations
Apple July 2014 - Present
University of New Mexico August 2013 - May 2014
University of New Mexico August 2012 - May 2014
U.S. Cellular March 2012 - July 2012
Lowe's Home Improvement March 2012 - July 2012
Greenbrier East High School January 2012 - May 2012
Greenbrier County School District November 2011 - February 2012
Lowe's Home Improvement March 2011 - August 2011
Orange High School July 2008 - July 2011
Lowe's Home Improvement May 2009 - March 2011
Skills
Customer Service, Music Education, Teaching, Public Speaking, Microsoft Word, Trumpet, Music, Band, Research, Social Media, Marching Band, Orchestral Music, Microsoft Office, PowerPoint, Classical, Vocal, Choral, Arts Administration, Performing Arts, Music Theory, Conducting, Composition, Musicians, Musical Theatre, Piano, Singing, Music Industry, Marching, Concerts, Brass, Chamber Music, Music Performance, Facebook, Ensemble, Bands, Microsoft Excel, Social Networking
Education
The University of New Mexico 2012 — 2014
Master of Music, Trumpet Performance
Slippery Rock University of Pennsylvania 2006 — 2010
Music Education/Trumpet Performance, Music
Lowndes County Schools August 2009 - Present
Vending Business 2003 - Present
Southland Church August 2004 - July 2009
Lowndes County Schools August 2002 - July 2004
U.S. Cellular 1999 - 2000
Skills
Teaching, Higher Education, Public Speaking, Leadership Development, Nonprofits, Event Planning, Training, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Curriculum Design, Educational Leadership, Marketing
Education
Southeastern University 2007 — 2008
Master of Arts (MA), Leadership
Valdosta State University 1999 — 2001
Bachelor of Science (B.S.), Middle Grades Education Math & Science
U.S. Cellular July 2011 - Present
American TV June 2008 - August 2011
That'sa Nice'a Pizza May 2003 - June 2008
Skills
Management, Customer Service, Sales, Cash Flow, Employee Training, Troubleshooting, Computer Proficiency, Staff Supervision
Education
St. Louis Community College 2011 — 2013
Associate of Arts (A.A.), Education
Charter Communications May 2015 - Present
Sievers Electronics 2004 - Present
U.S. Cellular 2004 - Present
RadioShack 2004 - Present
Skills
E-commerce, Sales, Direct Sales, Customer Experience, Email Marketing, Customer Retention, Marketing Strategy, Marketing, Sales Operations, Account Management, Product Marketing, Online Marketing, Direct Marketing, Digital Marketing, SEO, Google Analytics, Web Development, Screen Repair, Electronics Repair, SEM, Microsoft Office, LAN Switching, Cisco Routers, Cisco Technologies, Mobile Devices, Management, Networking, Troubleshooting
Education
Southern Illinois University, Carbondale 2002 — 2003
Civil Engineering
Jersey Community High School 1998 — 2002
High School
EdisonLearning September 2014 - Present
SAIC August 2007 - September 2014
U.S. Cellular February 2003 - July 2007
IDeACOM Communications Group, Inc. September 1999 - January 2003
Skills
Troubleshooting, Technical Support, Windows 7, Windows Server, Help Desk Support, Servers, Software Documentation, Windows XP, Computer Hardware, SharePoint, Software Installation, VMware, Hardware, BMC Remedy, Disaster Recovery, Networking, Operating Systems, Wireless Networking, DHCP, Information Technology, System Deployment, Routers, Switches, Access, TCP/IP, Printers, Citrix, IT Service Management, Windows, DNS, Cisco Technologies, Process Improvement, Network Administration, ITIL
Education
Strayer University 2008 — 2011
Bachelor's degree, Business Administration and Management, General
U.S. Cellular March 2012 - June 2013
Kelly OCG (Outsourcing & Consulting Group) July 2010 - March 2012
LTD Commodities September 2007 - May 2010
Blockbuster 2002 - 2007
Skills
Recruiting, Applicant Tracking..., Human Resources, Training, Employee Training, Interviews, Outlook, HRIS, Customer Service, Call Centers, Research, Curriculum Development, E-Learning, Training Facilitation, Program Facilitation, WebEx, Microsoft Office, Onboarding, Interview Skills, Management, Selling Skills, Soft Skills, Program Management, Personnel Management
Education
Southern Illinois University, Carbondale 2007 — 2009
MSEd
Southern Illinois University, Carbondale 2005 — 2007
Bachelors of Science in Workforce Education & Development
US Cellular June 2015 - Present
US Cellular August 2014 - September 2015
U.S. Cellular July 2013 - July 2014
US Cellular July 2012 - July 2013
US Cellular August 2011 - July 2012
Skills
Social Media Marketing, Team Building, Wireless, Retail, Sales Process, Account Management, Social Media, Direct Sales, Sales, Customer Retention, Cold Calling, Customer Service, Sales Management, Advertising, Telecommunications, Online Advertising, Entrepreneurship, Online Marketing, Sales Operations, Customer Satisfaction, Email Marketing, Mobile Devices, Time Management
Education
Antioch New England Graduate School, Antioch University 2008 — 2011
Clinical Mental Health Counseling, Counseling Psychology
Keene State College 2000 — 2004
European History, European History
University of Florida 1999 — 2000
Pre - med, Pre-Medicine/Pre-Medical Studies
Southern New Hampshire University
Organizational Leadership
Ericsson August 2014 - Present
U.S. Cellular July 2013 - August 2014
TELUS September 2010 - July 2013
Rogers Communications August 2009 - August 2010
TELUS August 2007 - August 2009
Amdocs April 2006 - August 2007
Skills
J2EE, Billing Systems, Billing, Java, Telecommunications, MySQL, Weblogic, Unix Shell Scripting, EJB, Unix, Testing, PL/SQL, JBoss, Eclipse, Shell Scripting, SQL, Oracle SQL, XML, Order Management, BSS, Test Planning, Linux, C++, Windows, Application Development, Architecture, Product Marketing, Account Management, Invoicing, Quality Assurance, Quality Center, SharePoint, Software Development, Java Enterprise Edition, Integration, Telecommunications..., Requirements Analysis, Oracle, Software Design, Project Management, Team Management, Agile Methodologies, Solution Architecture, Software Project..., Web Services, Object Oriented Design, SDLC, Systems Analysis, Open Source Software, System Architecture
Education
Nazareth Baptist school
Technion-Machon Technologi Le' Israel
Computer science
U.S. Cellular December 2012 - Present
Penn Station East Coast Subs February 2010 - December 2012
Collinsville Public Library August 2009 - May 2011
United Parcel Services May 2004 - July 2009
Carlos O' Kellys July 2005 - November 2007
East St. Louis Center Housing Authority June 2000 - August 2004
Skills
Marketing Research, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, SPSS, Marketing Strategy, Marketing Communications, Microsoft Word, Public Relations, Teamwork, Customer Service, Time Management, Public Speaking, Direct Sales, Leadership Development, Customer Satisfaction, People Skills, Networking, Training, Team Leadership, Management, Research, Sales, Leadership, Project Management, Teaching, Data Analysis, Analysis, Sales Process, Account Management, Customer Retention, CRM, Customer Experience, Social Networking, Troubleshooting
Education
Southern Illinois University 2006 — 2011
Bachelor of Science, Business Administration; Marketing
Southern Illinois University, Edwardsville 2006 — 2011
Business Adminstration BS, Marketing
Southern Illinois University, Edwardsville 2006 — 2011
BS, Business Adminstration
RJ O'Brien & Associates LLC February 2015 - Present
U.S. Cellular August 2010 - February 2015
Monsanto Company August 2009 - August 2010
A.G. Edward / Wachovia / Wells Fargo July 2008 - July 2009
Air Mobility Command (NCI Information Systems) March 2000 - June 2008
Skills
Security, Penetration Testing, Security Architecture..., Network Security, Vulnerability Scanning, Information Security, PCI DSS, Vulnerability Management, Wireless, Security Engineering, Computer Security, Information Security..., C, IPS, Firewalls, Servers, Data Loss Prevention, Vulnerability Assessment, Network Architecture, Threat & Vulnerability..., Disaster Recovery, Data Center, Vendor Management, Troubleshooting, DLP, Proxy, Perl Automation
Education
State University of New York College at Plattsburgh 1994 — 1996
Computer Science (Programming Focus), 3.5
Regions Financial Corporation May 2015 - Present
Robert Half - Office Team May 2014 - May 2015
GolfThere November 2011 - May 2014
U.S. Cellular February 2010 - October 2010
Skills
Account Management, Hotels, Sales, Customer Service, Event Planning, Management, Social Media, Social Networking, Leadership, Time Management
Education
Simpson College 2004 — 2008
BS, Communication and English
Fishco Group August 2015 - Present
Fishco Group August 2012 - Present
Panduit July 2011 - July 2012
U.S. Cellular October 2008 - July 2011
Skills
Account Management, Sales Management, Sales Operations, Sales Process, Inventory Management, Team Building, Sales, Pricing, Cold Calling, Key Account Management, Sales Presentations, Direct Sales
Education
Southern Illinois University, Edwardsville 2004 — 2008
Bachelor's degree, Sociology/Criminal Justice
Benevis November 2014 - Present
Benevis November 2014 - Present
RBD Retail Business Development August 2014 - Present
Mary Kay Cosmetics July 2013 - August 2014
U.S. Cellular September 2008 - May 2013
Skills
Quotas, Sales, Retail, Customer Service, Salesforce.com, Sales Management, Store Management, Leadership, Merchandising, Cellular Communications, Inventory Management, Time Management, Wireless, Team Building, Microsoft Office, Customer Retention
Education
Shawnee Community College 1994 — 1996
General Studies
Meridian High School 1990 — 1994
Regular/General High School/Secondary Diploma Program
Pro Wireless Medford Or June 2003 - Present
U.S. Cellular February 1997 - March 2002
Education
Medford High School, Southern Oregon University
Southern Oregon University
Communication and Media Studies
U.S. Cellular May 2007 - Present
U.S. Cellular August 2009 - July 2012
National City Bank September 1999 - February 2007
Skills
Retail Sales, Inventory Control, Retail Wireless, Home Health Care, Operations Management, Wireless
Education
St. Louis Community College
Business Administration and Management, General
Brauer Supply Company December 2014 - Present
U.S. Cellular October 2010 - May 2013
U.S. Cellular January 2009 - September 2010
OfficeMax September 1997 - June 2008
Skills
Team Leadership, Sales Management, Strategic Planning, Driving Results, Values-based Leadership, Interpersonal Skill, High Impact..., Merchandising, Store Management, Inventory Management, Retail, Multi-Unit Management, Leadership Development, Sales Operations, Recruiting, Wireless, Customer Retention, Customer Satisfaction, Performance Management, Training, Customer Experience, Cellular Communications, Leadership, Hiring, Team Building, Sales Process, Sales, Interviews, Management, Inventory Control
Education
Southern Illinois University, Edwardsville
Bachelor of Science, Speech Communication
U.S. Cellular April 2010 - Present
U.S. Cellular July 2008 - April 2010
Ultimate Wireless March 2004 - July 2008
Education
Webster University 2010 — 2012
MBA, Business Adminitration
Southern Illinois University, Edwardsville 2002 — 2005
Bachelors in Arts and science, Computer Management and Information Systems
US Cellular May 2012 - Present
U.S. Cellular October 2004 - April 2012
Telcordia Technologies June 1995 - July 2001
AT&T 1990 - 1996
Skills
Wireless, Telecommunications, Cross-functional Team..., Program Management, Team Leadership, VoLTE, LTE, 4G, EVDO, 3G, Network Engineering, Engineering, CDMA, Cellular Communications, 3GPP, SDLC, Leadership, Security, PMP, Team Building, Network Design, Backhaul, Integration, Management, Vendor Management, Training, Process Improvement, Computer Network..., Testing, Troubleshooting, Mentoring, Mobile Devices, Start-ups, Wireless Networking, RF Engineering, Switches, VoIP, Wireless Broadband, WiFi, RF design, Networking
Education
University of Michigan 1986 — 1990
BSCE, Computer Engineering
Stevens Institute of Technology 2002 — 2004
MS, Masters in Telecom Management
AT&T November 2013 - Present
Orkin Pest Control February 2012 - January 2014
AAMCO Transmissions March 2010 - December 2011
U.S. Cellular October 2009 - February 2010
Sprint September 2008 - October 2009
T-Mobile USA March 2001 - August 2008
Custom Cellular January 1999 - March 2001
Custom Cellular January 1999 - March 2000
Hardees 1988 - 1996
Skills
Sales, Leadership, Training, Retail, Customer Service, Management, Coaching, Marketing, Strategy, Customer Experience, Sales Operations, Customer Retention, Merchandising, Time Management, Customer Satisfaction, Account Management
Education
Southeast Missouri State University 1985 — 1986
Business Education
University of Missouri-Columbia 1984 — 1985
Math Education
Jefferson College 1983 — 1984
Math Education
Herculaneum High School 1979 — 1983
Diploma, Math
U.S. Cellular 2010 - Present
U.S. Cellular August 2014 - November 2014
U.S. Cellular November 2010 - August 2014
U.S. Cellular February 2010 - November 2010
U.S.A Steak Buffet February 2005 - November 2010
Skills
Leadership, Team Motivation, Sales, Quotas, Outlook, Microsoft Word, Microsoft Excel, Customer Service, Coaching, PowerPoint, Problem Solving, Windows, Retail, Teaching, Team Building, Team Leadership, Teamwork, Technical Support, Typing
Education
Southeast Community College 2008 — 2010
U.S. Cellular November 2003 - Present
Skills
Wireless, Direct Sales, Cellular Communications, Telecommunications, Mobile Devices, Customer Retention, Solution Selling, Sales Process, Sales Operations, Cold Calling, Account Management, Sales Management, Customer Satisfaction, Sales, Customer Experience
Education
Southern Oregon University 1994 — 1995
Sociology
Grants Pass High School 1991 — 1994
U.S. Cellular February 2013 - Present
BMO Financial Group September 2010 - February 2013
High Tech Solutions November 2008 - September 2010
Bank of America (formerly LaSalle Bank) 1991 - 2008
Skills
Change Management, Coaching, Strategic Planning, Project Management, Microsoft Office, Contact Centers, Business Analysis
Education
St. Ambrose University 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
St. Ambrose University
AT&T Mobility October 2013 - Present
Verizon Wireless February 2013 - October 2013
U.S. Cellular 2004 - February 2013
Sprint Nextel December 2003 - March 2004
Sprint Nextel March 1999 - December 2003
Sprint Nextel November 1995 - March 1999
Skills
CDMA, EVDO, LTE, TCP/IP, Windcatcher, Actix, Agilent, QXDM, Wireshark, Spectrum Analyzer, Mentum Planet, MapInfo Professional, GIS, Red Hat Linux, Unix Shell Scripting, Perl, MySQL, Iperf, RF Engineering, RF, Wireless, 3G, 4G, CDMA2000, Network Performance, RF design, Optimization, UMTS, RAN, Network Optimization, Cellular Communications, Atoll, WiFi, 3GPP2, Wireless Broadband, 3GPP, Drive Test, Computer Network..., MapInfo, Wireless Networking, Antennas, Microwave, Telecommunications, WiMAX, IP, Network Design, HSPA, Optimizations, Troubleshooting, WCDMA
Education
Southeast Missouri State University
Bachelor of Science (B.S.), Electronics
Southeast Missouri State University
Bachelor of Science (B.S.), Physics
InsideSTL.com August 2010 - Present
U.S. Cellular August 2008 - February 2011
ABS Communications - U.S. Cellular Authorized Agent May 2006 - August 2008
The Eagles Nest May 2000 - August 2006
Hat World / Lids.com August 2005 - January 2006
Education
St. Louis Community College 2002 — 2005
General Studies / Business Classes
Solomon's Lounge September 2010 - Present
ORS Nasco March 2010 - Present
U.S. Cellular 2006 - 2010
Fort Scott District 2001 - 2005
Skills
Entrepreneurship, Sales, Account Management, Team Building, Customer Service, Leadership, Start-ups, Training, Strategic Planning, Concerts
Education
Southern Nazarene University 2015 — 2017
Oranizational Leadership
Home Sweet Home September 2012 - Present
U.S. Cellular February 2002 - August 2012
Global Knowledge Network December 1995 - March 1998
Digital Equipment Corporation September 1987 - December 1995
Times Conferences & Exhibitions January 1981 - August 1987
Skills
Quotas, Wireless, Cellular Communications, Servant Leadership, Customer Retention, Cold Calling, Retail Sales, Customer Acquisition, Direct Sales, Sales Process, Sales Operations, Mobile Devices, Sales, M2M, Customer Satisfaction, Customer Experience
Education
Singapore Institute of Management
Marketing and Advertising
Tung Ling Bible College
School of Ministry
U.S. Cellular October 2013 - Present
National Wireless Ventures, LLC. August 2012 - May 2013
Prairie Bread Kitchen April 2003 - July 2010
Skills
Management, Customer Service, Leadership, Sales, Microsoft Office, PowerPoint, Social Media, Public Speaking, Social Media Marketing, Public Relations, Real Estate, Site Acquisition
Education
Southern New Hampshire University 2014 — 2017
University of Illinois at Urbana-Champaign 2006 — 2008
Townsquare Interactive September 2015 - Present
Townsquare Interactive October 2014 - Present
Dynamic Entertainment January 2006 - Present
Maine Red Claws November 2012 - August 2015
FairPoint Communications December 2012 - October 2014
Carnival Cruise Lines June 2012 - July 2012
Binga's Stadium June 2010 - November 2011
U.S. Cellular December 2006 - June 2010
Skills
Advertising, Social Media, Sales, Marketing, Event Management, Entrepreneurship, Social Media Marketing, Customer Service, Management, Social Networking, B2B, Event Planning, Business Development, Sales Management, Time Management, Public Speaking, Fundraising, Retail, Marketing Communications, Marketing Strategy, Entertainment, Customer Satisfaction, Leadership, Public Relations, Email Marketing, Budgets, Account Management, Photoshop, Graphic Design, Facebook, Online Advertising, Team Building, Business Strategy, Project Management, Promotions, Brand Development, Music, Team Leadership, Direct Sales, Cold Calling, Online Marketing, Trade Shows, Direct Marketing, Networking, Outside Sales, Salesforce.com, Product Marketing, SEO, Search Engine Technology, Online Reputation...
Education
University of Southern Maine 2007 — 2009
Marketing/Marketing Management, General
Southern Maine Community College 2005 — 2007
Business Administration and Management, General
DataVizion, LLC February 2015 - Present
Office Depot/Max September 2007 - February 2015
U.S. Cellular July 2005 - May 2007
Red Lobster February 2002 - July 2005
Skills
Employee Training, Computer Hardware, Inventory, Retail, Sales Management, Interviews, Cash Management, Customer Service, Schedules, Computer Repair, Microsoft Office, Server Administration, Microsoft Windows, Linux, Android
Education
Southeast Community College 2000 — 2003
Associate of Applied Science Degree, Microcomputer Technology, Network Administration
Chinowth & Cohen May 2013 - Present
Apple Gold, Inc. April 2007 - September 2012
U.S. Cellular November 2005 - April 2007
Sonic Restaurants, Inc. June 2001 - November 2005
Skills
Employee Relations, Talent Management, Recruiting, Human Resources, Succession Planning, Talent Acquisition, Personnel Management, Leadership, Management, Strategic Planning, Business Development, Performance Management, Customer Service, Employee Benefits, Employee Engagement, HR Policies, Training
Education
Southwestern College 1991 — 1994
B.A., Human Resources
Molina Healthcare December 2013 - Present
21st Century Cellular June 2011 - September 2013
U.S. Cellular October 2007 - May 2011
A & B Video May 2005 - May 2007
Skills
Oral & Written..., Microsoft Office, Organizational..., Typing, Independence, Administrative Work, Sales Effectiveness, Sales, Customer Service, Customer Acquisition, Office Administration, Windows, Retail, Customer Retention, Customer Experience, Wireless, Customer Satisfaction, Sales Operations, Time Management, Team Leadership, Retail Sales, Sales Process, Team Building, Data Entry, Telephone Skills, Mobile Devices, Inventory Management
Education
Southern New Hampshire University 2014 — 2017
Bachelor of Science (B.S.), Health/Health Care Administration/Management
University of Phoenix 2011 — 2014
Associate of Arts (A.A.), Health/Health Care Administration/Management
AT&T July 2009 - Present
CBS Radio May 2007 - July 2009
U.S. Cellular January 1998 - January 2007
Skills
Telecommunications, Wireless, VoIP, IP, Managed Services, MPLS, Unified Communications, Call Centers, Cisco Technologies, Mobile Devices, Ethernet, Vendor Management, Solution Selling, Network Design, Telephony, WAN, Direct Sales, Product Management, Data Center, GSM
Education
University of Phoenix 1999 — 2000
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
Shoreline Community College 1992 — 1993
Associate of Arts and Sciences (A.A.S.), Automotive Engineering Technology/Technician
U.S. Cellular August 2012 - Present
U.S. Cellular November 2006 - August 2012
Answer Wireless (Authorized Agent for U.S. Cellular) January 2002 - November 2006
Circuit City May 2002 - October 2005
Skills
Sales, Sales Management, Event Management, Coaching, Retail, Sales Operations, Customer Satisfaction, Merchandising, Customer Retention, Cold Calling, Customer Experience, Direct Sales, Sales Process, Account Management, Customer Service, Retail Sales, Quotas, B2B, Sales Presentations, Building Relationships, Selling, Marketing, Store Management, Team Building
Education
South Suburban College
Pursuing AAS, Business, Management, Marketing, and Related Support Services
Cookeville Regional Medical Center January 2003 - Present
Cookeville-Putnam County Emergency Management Agency 1999 - Present
Cookeville Children's Theatre 2004 - December 2012
U.S. Cellular 2000 - 2002
Kmart Corporation 1984 - 1998
Skills
Microsoft Excel, Healthcare Management, Hospitals, Healthcare Information..., Customer Service, Cpr Certified, Leadership, Public Speaking, PowerPoint, Healthcare, Project Management, Strategic Planning, Microsoft Office, Social Media Marketing, Marketing, Facebook, Microsoft Word, Team Building, Social Media, CPR Certified
Education
Tennessee Technological University 1997 — 1997
EMT, Emergency Medical Tech.
Tennessee Technological University - College of Business Administration 1986 — 1995
BS, Business
Melodie Whiton State Farm Insurance Agency January 2014 - Present
Principal Financial Group June 2013 - December 2013
U.S. Cellular August 2012 - June 2013
State Farm Insurance May 2010 - August 2012
State Farm Insurance June 2008 - May 2010
Nebraska Wesleyan University January 2009 - March 2010
Skills
Building Relationships, Team Leadership, Insurance, Interviewing, LinkedIn, Self Driven, Results Oriented, Team Oriented, Sports, Coaching, Networking, Smal Business, Field Recruiting, Strategic Sourcing, Social Networking, Internet Recruiting, Recruiting, Interviews, College Recruiting, Time Management, Onboarding, Business Networking, Leadership, Human Resources, Resume Writing, Account Management, Entrepreneurship, Technical Recruiting, Marketing, Employee Benefits, Applicant Tracking..., Teamwork, Self-driven, Sales, Employee Training, Sourcing, Team-oriented, Team Building, Staffing Services, Employee Relations, Screening Resumes, Cold Calling, Taleo, Hiring, Customer Retention, Leadership Development, Talent Acquisition, Goal Oriented, Sales Operations, Talent Management
Education
Simpson College 2004 — 2008
Business Management
US Cellular July 2007 - Present
U.S. Cellular 2002 - 2007
MCI 1988 - 2002
Skills
Cellular Communications, Wireless, CDMA, LTE, Telecommunications, RF, Cross-functional Team..., Mobile Devices, Wireless Networking, 4G, Vendor Management, EVDO, Program Management, Change Management, GSM, Ethernet, WiFi, Mobile Technology, IP, Business Development, Computer Network..., Process Improvement, Product Management, CDMA2000, Project Management, RF Engineering, VoIP
Education
St. Joseph's College (IN) 1988 — 1992
Bachelor's degree, Business Management
U.S. Cellular December 2012 - Present
Z Wireless April 2011 - April 2012
Life Communications December 2009 - April 2011
Skills
Android, Mobile Devices, Mobile Technology, Sales, Mobile Internet, Sales Management, Mobile Applications, Customer Service, Cold Calling, iPhone, M2M, Smartphones, Wireless
Education
Simpson College 2000 — 2004
ba, economics
KQFX / NMIZ-TV (NPG of Missouri) 2015 - Present
Dex Media 2014 - 2015
Randstad USA 2013 - 2014
U.S. Cellular 2010 - 2013
Wireless Vision, LLC (T-Mobile Retailer) 2009 - 2010
I.E.C., Inc. 2006 - 2008
Durango Mountain Resort 2003 - 2006
American General Media 2001 - 2006
Cumulus Broadcasting Company 2000 - 2001
Holladay Broadcasting Company 1996 - 2000
Skills
Marketing, Advertising, Public Relations, Sales, Leadership, Social Media, Sales Management, Management, Customer Retention, Sales Operations, Team Leadership, Sales Process, Retail, Online Advertising, Event Management, Recruiting, Copywriting, New Business Development, Wireless, Mobile Devices, CDMA, GSM, LTE, Android, iOS, Brand Management, SMS Marketing, Staff Development, Facebook, Budgets, Broadcast, Leadership Development, Cold Calling, Account Management, Direct Sales, Time Management, B2B, Social Networking, Marketing Management, Customer Service, Marketing Strategy, Social Media Marketing, Lead Generation, Mobile Marketing, Operations Management, Team Building, Team Management, Customer Satisfaction, Negotiation, Marketing Communications
Education
Webster University 2011 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern Illinois University, Carbondale 1991 — 1995
Bachelor's of Science, Journalism
Wireless Zone - Verizon Wireless Premium Retailer November 2010 - Present
U.S. Cellular January 1996 - October 2008
Skills
Wireless, Cellular Communications, Wireless Networking, Mobile Devices, Telecommunications, Mobile Technology, Direct Sales, Account Management, Customer Experience, Customer Service, Sales Management, Sales Operations, Mobile Communications, Sales Process, Solution Selling, Customer Retention, Customer Satisfaction, B2B, Product Marketing, Selling, Cold Calling, Sales
Education
Southern NH University
Bachelor of Science (BS), Business Studies/Concentration Marketing, 3.4
Verizon Wireless January 2011 - Present
U.S. Cellular May 2009 - December 2010
Skills
Sales Operations, Marketing Strategy, Sales, Customer Service, Team Leadership, Business Strategy, Analysis, Recruiting, Retail, Marketing Research, Wireless, Training, Sales Management, Team Building, Customer Retention
Education
Shepherd University 2005 — 2010
Bachelor of Science, Business Administration; Business Marketing
Unique Prices' Photography December 2014 - Present
Gibbor Defense Solutions February 2004 - Present
U.S. Cellular 2006 - 2013
Skills
Wireless, Customer Service, Cellular Communications, Customer Retention, Wireless Networking, Troubleshooting, Microsoft Word, Sales, EVDO, 4G, iOS, Android, CDMA, Windows Mobile, Blackberry OS, Real Estate Transactions, Real Estate License, Real Estate Marketing, Microsoft Office, Leadership, Customer Satisfaction
Education
Southern Illinois University, Carbondale 1998 — 2000
Kinesiology and Exercise Science
Clearfield Job Corps Center 1994 — 1996
Diploma Facilities Maintenance, Facilities Maintenance
East Saint Louis Senior High 1989 — 1992
High School, General Studies
Lichtenstein Rowan REALTORS December 2005 - Present
LONG & FOSTER INC December 2005 - February 2010
U.S. Cellular April 2003 - December 2005
Us Cellular April 2002 - November 2005
AIRGATE PCS/SPRINT PCS AFFILIATE July 2002 - March 2003
SUNCOM AT&T WIRELESS May 2000 - June 2002
ADAMS CHIROPRACTIC CLINIC August 1995 - April 2000
Skills
Relocation, ABR, National Association of..., Real Estate, Selling, Downtown, Sellers, Referrals, First Time Home Buyers, Short Sales, Investment Properties, Residential Homes, Condos, Foreclosures, Investments, Customer Service, Mortgage Lending, FHA, Property, Training, Real Estate Transactions, Marketing, Retail, Listings, Buyer Representation, New Home Sales, Leadership, Sales, Buyers, Move Up Buyers, Single Family Homes, Investors, HUD, New Homes, Home Staging, Townhomes, SFR, Luxury, e-PRO, Seniors, Relocation Buyers, Seller Representation, Resellers, Waterfront, Rentals, Property Management, Vacation Homes, Real Property, Listing Homes, Buyer's Agent
Education
Limited Radiography Technology, Southwest Virginia Community College 1996 — 1997
Limited Radiographic Certification, XRay
Early Childhood Education, Southern Connecticut State University 1982 — 1984
Southern Connecticut State University 1982 — 1984
1982-1984, Early Childhood Ed
Southern Connecticut State University 1982 — 1984
Southbury 1979 — 1982
HS, General
Crescent Services, LLC March 2013 - Present
Crescent Services, LLC October 2011 - March 2013
Griffin Communications June 2010 - December 2011
U.S. Cellular July 2007 - June 2010
U.S. Cellular® August 2005 - July 2007
U.S. Cellular June 2004 - August 2005
Skills
Training, Leadership, Sales, Customer Satisfaction, Management, Sales Management, Marketing, New Business Development, Budgets, Project Planning, Customer Service, Customer Retention, Coaching, Employee Training, Customer Experience, Incident Investigation, Industrial Safety, DOT regulations, First Aid/CPR, H2S Trainer, Oil & Gas Industry, Heavy Equipment Trainer, New Hire Orientations, SafelandUSA Trainer, Root Cause Analysis
Education
Southern Nazarene University 1995 — 2003
Bachelor's of Arts, Business Management
Advantage Sales & Marketing October 2013 - Present
Advantage Sales & Marketing May 2013 - October 2013
Doll Distributing, LLC January 2013 - May 2013
U.S. Cellular May 2012 - January 2013
Skills
Sales
Education
Simpson College
Bachelor of Arts (B.A.), Marketing
World Wide Technology June 2015 - Present
Enterprise Rent-A-Car May 2014 - May 2015
Enterprise Rent-A-Car May 2013 - May 2014
U.S. Cellular April 2012 - May 2013
Sears Holdings Corporation September 2007 - April 2012
Skills
Retail, Sales, Customer Satisfaction, Customer Service, Wireless, Customer Experience, Customer Retention, Telecommunications, Sales Operations, Sales Management, management, marketing, Logistics
Education
Southern Illinois University, Edwardsville 2008 — 2012
Bachelor's degree, Business Administration- Marketing
Alton High School 2004 — 2008
OKSBDC April 2014 - Present
U.S. Cellular August 2012 - April 2014
Aviation Power Support January 2011 - December 2012
Alorica December 2011 - August 2012
Romas Italian Resturant May 2007 - December 2011
Skills
Food Industry, Cellular Communications, Sales, Marketing, Sales Management, Restaurants, Restaurant Management, Multilingual, Arabic, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Graphics, Fast Learner, Fast-paced, Coachable, Self-starter, Workaholic, People Skills, People-oriented, Leadership, Customer Service, Teamwork, Training, Customer Satisfaction, Marketing Strategy, Public Relations, Analysis, Public Speaking, Advertising, Retail, Team Building, Time Management, Management, Customer Experience, Social Networking, Facebook
Education
Southeastern Oklahoma State University 2014 — 2016
Master's Degree, MBA
Southeastern Oklahoma State University 2007 — 2012
Business, Marketing
Private High School in Amman, Jordan 2003 — 2007
Verizon Wireless Solutions SpecialistVerizon WirelessOctober 2011 - July 2014
U.S. Cellular May 2010 - October 2011
U.S. Cellular May 2004 - May 2010
Skills
Telecommunications, Mobile Devices, Wireless, Sales, Solution Selling, Team Leadership, Customer Service
Education
St. Lawrence College 1997 — 1999
Ontario College Diploma, Public Relations, Advertising, and Applied Communication
St. Clair College 1996 — 1997
Graphic Design
Syracuse Marketing Acquisitions March 2015 - Present
Macy's December 2013 - October 2014
U.S. Cellular January 2011 - May 2013
Best Buy 2010 - 2011
GoJet Airlines 2009 - 2010
Skills
Customer Service, Retail Sales, Teamwork, Hospitality, Consultative Selling..., Customer Retention, Communication, Adaptability, Microsoft Office, Client Confidentiality, Maintaining Strong..., Enthusiasm to learn, Customer Education, Creative Solutions, Development of Sales..., Sales, Community Engagement, Wireless Applications, Events Coordination, Leadership, Customer Satisfaction, Organization &..., Multi Tasking, Flexible to Change, Office Equipment, Cash Handling Experience, Payment Systems, Cold Calling, Sales Process, Retail, Wireless, Cellular Communications, Troubleshooting, Inventory Management
Education
State University of New York College of Agriculture and Technology at Morrisville 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Norwich High School
U.S. Cellular March 2014 - September 2014
King County June 2010 - October 2012
University of Washington October 2008 - June 2010
T-Mobile June 2005 - December 2005
Nextel Communications August 2004 - March 2005
Raytheon Polar Services October 2003 - February 2004
Verizon Wireless June 2001 - March 2002
Nortel Networks September 2000 - March 2001
United States Navy April 1990 - April 1994
Skills
RF, Testing, Telecommunications, Antennas, Software Installation, Hardware, Electronics, MapInfo, Microwave, CDMA, Networking, Cellular Communications, Data Analysis, Microsoft Office, Research, Supervisory Skills, Troubleshooting, Analysis, GSM, Problem Solving, RF systems, Network Operations, LTE, EVDO, GSM EDGE
Education
Southern Illinois University, Carbondale 1994 — 2000
Bachelor of Applied Science, Electronics Management
Apple June 2015 - Present
Apple February 2015 - June 2015
UnitedHealth Group July 2013 - January 2015
American Family Insurance April 2012 - November 2012
Sprint August 2010 - May 2011
U.S. Cellular May 2007 - April 2010
FACS Group June 2006 - November 2006
Justice March 2004 - May 2005
Skills
Coaching, Team Leadership, Issues Resolution, Wireless Services, Innovative Thinking, Customer Service, Customer Focus, Innovative Problem..., Building Relationships, Customer Retention, Mobile Devices, Administrative Support, Wireless, Training, Time Management, Leadership, Conflict Resolution, Customer Experience, Retail, Customer Satisfaction, Account Management, Management, Relationship Building, Sales, Team Building
Education
St. Louis Community College 2007 — 2009
General Studies
Southern Illinois University, Edwardsville 2005 — 2006
Business Administration
Hazelwood East High School
High School Diploma, College Prep
Verizon February 2013 - Present
Verizon October 2010 - April 2013
Verizon August 2008 - October 2010
U.S. Cellular September 2005 - June 2008
Skills
Sales Operations, Direct Sales, Customer Satisfaction, Cold Calling, Sales Process, B2B, Customer Experience, Customer Retention, Sales, Salesforce.com, Account Management, Retail, Solution Selling
Education
University of Maryland University College 2009 — 2012
Master of Science, Management; Human Resource Management
Shepherd University 2002 — 2008
Bachelor of Science, Business Administration; Human Resources
ABF Security February 2015 - Present
The Sound Room May 2013 - January 2015
U.S. Cellular March 2012 - May 2013
Nordstrom April 2011 - March 2012
Ultimate Electronics September 2008 - April 2011
Nordstrom August 2006 - September 2008
Brown Shoe Company August 2003 - April 2006
Skills
Merchandising, Sales, Store Management, Customer Retention, Sales Operations, Consumer Electronics, Retail Sales, Situational Leadership, Retail, Management, Sales Effectiveness, Training, Servant Leadership, Footwear, Recruiting, Sales Workshops, Operation Monitoring, Sales Process, Sales Management, Home Theater, Control Systems Design, Home Automation, Relationship Management, Crestron, Lighting Control, Low Voltage Design, Customer Service, Windows, Distributed Audio, Video Distribution, Cabling, B2B
Education
St. Louis Community College 2001 — 2003
N/A, Psychology
Lafayette Senior High School 1996 — 2000
Diploma
U.S. Cellular July 2007 - Present
Portage High School August 2002 - June 2007
Skills
Customer Service, Wireless, Sales, Mobile Devices, Training, Telecommunications, Team Building, Inventory Management, Account Management, Troubleshooting, Time Management
Education
St. Cloud State University
Bachelor's degree, Special Education and Teaching
U.S. Cellular October 2013 - Present
U.S. Cellular 2007 - October 2013
U.S. Cellular 2003 - 2007
U.S. Cellular 2002 - 2003
U.S. Cellular 2001 - 2002
U.S. Cellular 1999 - 2001
United States Army Reserve 1991 - 2001
Skills
Strategic Leadership, Sales Management, Budget Analysis, Project Planning, Change Management, Servant Leadership, Building Strong Teams, Influential, Developing Talent, Customer Negotiations, Customer Focus, Customer Loyalty, Sales Process, Building Relationships, Developing Markets, People Development, Inspiration, Direct Sales, Budgets, Negotiation, Leadership, Customer Retention, Sales Operations, Marketing, Customer Oriented, High Performance Teams, Human Resources, Brand Loyalty, Sales, Sales Presentations, Customer Satisfaction, Strategy, Training, Management, Customer Experience, B2B, CRM, Team Leadership, Wireless, Retail, Recruiting, Program Management, P&L Management, Telecommunications, Cross-functional Team..., Team Building, Cellular Communications, Mobile Devices, Account Management
Education
University of Phoenix
Master of Business Administration (MBA), Management
Strome College of Business
B.S., Business Administration
NASCO May 2015 - Present
Perficient May 2015 - Present
American Family Insurance June 2014 - April 2015
Clarity Solution Group September 2011 - April 2015
U.S. Cellular December 2013 - June 2014
Aviva USA September 2011 - November 2013
Liberty Mutual Insurance July 2010 - September 2011
Supremesoft Corporation December 2007 - May 2010
Skills
Informatica, Teradata, Oracle, Unix, Data Integration, Data Warehouse..., Data Warehousing, Data Modeling, Requirements Gathering, SQL, SDLC, Business Intelligence, Requirements Analysis, Business Analysis, ETL, Consulting, PL/SQL, Software Project..., Microsoft SQL Server, Agile Methodologies, DB2
Education
Stratford University
Masters, Information Systems
Marshalltown Community School District August 2013 - Present
Ames Community Schools November 2012 - August 2013
U.S. Cellular June 2011 - August 2013
University of Northern Colorado August 2009 - May 2011
Skills
English, English Literature, Writing, Wireless, Theatre, Communication, Speech, American Sign Language, Microsoft Word, Editing, Customer Service, Public Speaking
Education
University of Northern Colorado 2009 — 2011
Master's degree, English Language and Literature, General
Simpson College 2005 — 2009
Bachelor of Arts (BA), English/Language Arts Teacher Education
WageWorks 2013 - Present
Dassault Systèmes March 2011 - January 2012
U.S. Cellular December 2006 - October 2010
Lincoln Financial Group September 2002 - July 2004
Starwood Hotels & Resorts Worldwide, Inc. May 2000 - September 2002
Skills
Talent Management
Education
Southern New Hampshire University
M.S. & M.B.A., Human Resources
University of New England
M.S.W., Clinical Social Work
University of Southern Maine
Bachelor of Arts (B.A.), Criminology
Dyn, Inc. September 2012 - Present
Dyn September 2012 - Present
MRI Software LLC October 2011 - August 2012
Bostonpost Technology September 2007 - September 2011
U.S. Cellular January 2006 - August 2007
Skills
Project Management, Collaborative Problem..., Customer Service, Customer Experience..., Strategic Consulting, Team Leadership, Data Analysis, IaaS, SaaS, Data Conversion, Management, Leadership, Process Improvement, CRM, Enterprise Software, Analysis, Salesforce.com, Sales, Software Documentation, Strategy, Account Management, Cloud Computing, Training
Education
University of New Hampshire 2002 — 2006
Bachelor of Arts Degree, History
Southern New Hampshire University
Master's degree, Organizational Leadership
SDL Capital / SDL Ventures November 2013 - April 2014
Venrock February 2007 - June 2013
Apax Partners 2001 - 2006
Affymax, Inc. 2001 - 2001
Telegis Networks 2000 - 2001
Aerial Communications (now T-Mobile) 1995 - 2000
U.S. Cellular 1992 - 1995
Skills
Venture Capital, Heavy Calendaring, Administrative..., Expense Management, High Level Of..., Investor Relations, Coordinating Events, Private Equity, Travel Planning, Start-ups, Event Planning, Outstanding..., PowerPoint, Salesforce.com, Microsoft Office, QuickBooks, Concur
Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.)
U.S. Cellular July 2014 - Present
AT&T November 2007 - July 2014
AT&T Mobility January 2005 - November 2007
Skills
Wireless, Solution Selling, Sales, Customer Retention, Customer Satisfaction, Telecommunications, Sales Management, Creative Problem Solving, Team Leadership, Management, Direct Sales, Retail, Sales Operations, Sales Process, Customer Experience, Mobile Devices
Education
Southern New Hampshire University 2004 — 2011
Bachelor of Science (B.S.), Marketing, Finance, 3.73
NAMCO ENTERTAINMENT INC. February 2014 - Present
U.S. Cellular August 2005 - April 2013
U.S. Cellular May 2003 - March 2005
Premier Locations December 2002 - May 2003
Skills
Wireless, Customer Satisfaction, Cellular Communications, Customer Retention, Troubleshooting, CDMA, Mobile Devices, Customer Service, Wireless Networking, Sales, Sales Operations, Customer Experience, Retail, Customer Acquisition, Wireless Broadband, Testing, Wireless Security, Mobile Device Management, Account Management, Contract Negotiation, Sales Process, Telecommunications, EVDO, 4G, Direct Sales, Leadership, Call Centers, T1, Beta Testing, Cold Calling, RF, Networking, Electronics Repair, Arcade Repair, Arcade Troubleshooting, Soldering
Education
Southern Illinois University, Carbondale 1998 — 2002
Theater / Communications
INOC, LLC March 2014 - March 2015
INOC, LLC October 2013 - March 2014
University of Wisconsin-Madison April 2013 - August 2013
Wisconsin Department of Workforce Development April 2012 - April 2013
Paragon Development Systems January 2012 - February 2012
TASCET, Inc November 2011 - January 2012
ITT Technical Institute October 2010 - November 2011
Dean Health Plan, Inc. June 2011 - October 2011
U.S. Cellular February 2008 - September 2009
Verizon Business January 2008 - February 2008
Skills
Troubleshooting, Desktop Support, Microsoft Office, Cisco Call Manager, Cisco Switches, Microsoft Outlook, Open Source, VMware, VDI, PXE, Network Security, Network Administration, System Administration, Operating Systems, Unix Administration, UNIX Script, Unix Networking, Asterisk, Cable Management, Malware Analysis, Viruses, LANDesk, Systems Monitoring, Asset Management, Inventory Management, Ticketing, ITIL, Networking, XP, Outlook, Unix, Project Management, Software Installation, Windows Server, Software Documentation, Windows XP, Visio, Technical Support, System Monitoring, Security, Active Directory, Cisco Routers, Windows 7, Cisco Nexus, Computer Hardware, Training, Cisco Technologies, Hardware
Education
ITT Technical Institute 2010 — 2012
IT Computer Network Systems - AAS, Technology, 4.0
St. Norbert College 2003 — 2004
N/A, General Education
Waunakee High School 1999 — 2003
High School Diploma, General Education
Lake Shore Associates, Inc. August 2014 - Present
United Stationers May 2013 - May 2014
U.S. Cellular September 2012 - January 2013
U.S. Cellular August 2007 - September 2012
US Cellular June 2005 - June 2007
BearingPoint October 1997 - May 2005
Skills
Customer Experience, Wireless, Sales Operations, Strategy, Management, Cellular Communications, Customer Service, Budgets, Customer Retention, Business Development, Training, Cross-functional Team..., Vendor Management, Call Center, Customer Satisfaction, Team Building, Telecommunications, Team Leadership, Performance Management, Operations Management, Change Management, Strategic Planning, Business Process..., Business Strategy, Project Planning, Outsourcing, Talent Management, Organizational..., Mobile Devices, Inventory Management, Call Centers, Employee Engagement, Program Management, Leadership, Human Resources, Sales, B2B, Marketing, Leadership Development, Process Improvement, Retail
Education
University of Tulsa 1995 — 1996
Masters, Industrial/Organizational Psychology
Southwestern University 1991 — 1995
BA, Double Major in Psychology & Sociology
Tata Consultancy Services July 2014 - Present
Frontier Communications April 2014 - July 2014
The Advanced Technology Group 2005 - July 2014
U.S. Cellular January 2013 - April 2014
AT&T 2007 - 2007
T-Mobile 2005 - 2006
Sprint 2004 - 2005
Amdocs 2001 - 2005
CenturyTel 2001 - 2004
Skills
User Acceptance Testing, SDLC, Software Project..., Billing Systems, Requirements Analysis, Integration, Unix, Telecommunications, Telecommunications..., Business Analysis, Agile Methodologies, SQL, Business Intelligence, Software Development, Vendor Management, Oracle, Wireless, Requirements Gathering, Systems Analysis, Quality Center, PL/SQL, BSS
Education
Southern Illinois University, Edwardsville 1997 — 2000
BS, Management Information Systems, General
Andrew Reise Consulting July 2006 - Present
Paddy O'Quigley's Pub & Grille April 2013 - Present
Adastra Metro Golf, LLC August 2001 - Present
US Cellular 2008 - December 2013
U.S. Cellular April 2008 - May 2009
H&R Block February 2004 - July 2006
Accenture July 1999 - February 2004
Skills
Customer Experience, Strategy Development, Business Strategy, Consulting, PMO, Vendor Management, SDLC, Program Management, Management Consulting, Process Improvement, Change Management, Business Process, Project Management, Software Project..., Product Management, Strategy, Business Analysis, Business Development, Business Process..., Business Transformation, Leadership, Project Portfolio..., Telecommunications, Strategic Planning, CRM, Team Leadership, Cross-functional Team...
Education
University of Kansas - Graduate School of Business 1997 — 1999
MBA, IT and Finance
St. Mary's University 1992 — 1997
Bachelor of Science (B.S.), Electrical and Electronics Engineering
CUNA Mutual Group October 2013 - Present
U.S. Cellular August 2005 - October 2013
Exacta Corporation July 1999 - July 2005
US Cellular October 1994 - June 1999
Skills
Unix, Agile Methodologies, SQL, SDLC, Software Development, Perl, XML, Linux, Java, Tcpdump & Wireshark, Web Logic, Oracle (v6-v11), Oracle Enterprise..., Business Objects Report..., Clear Case/Clear Quest, Exceeds / Putty, Panther/Jam Forms and..., Metropolis Database, Code1, Verazip, BMC Remedy, Quality Center, SOA, Web Services
Education
SUNY Polytechnic Institute 1992 — 1994
Bachelor of Science, Computer Information Systems, Computer Science
SUNY Canton 1990 — 1992
Associate of Science, Computer Information Systems, Computer Science
Galmont Consulting February 2011 - March 2015
Brink’s January 2014 - February 2015
Essilor January 2013 - September 2013
Project Leadership Associates October 2011 - October 2012
U.S. Cellular July 2011 - September 2011
Bally Total Fitness May 2011 - July 2011
Lerner, Sampson, & Rothfuss April 2007 - January 2011
Skills
SDLC, Test Planning, Requirements Analysis, Functional Testing, Integration Testing, System Testing, Regression Testing, User Acceptance Testing, Black Box Testing, Quality Center, SQL, Oracle E-Business Suite, SharePoint, Quality Assurance, Software Quality..., HP Quality Center, Test Cases, Agile Methodologies, Unix
Education
Sullivan University 2005 — 2006
Bachelor of Science in Business Administration, Finance
University of Kentucky 2002 — 2005
U.S. Cellular October 2014 - Present
U.S. Cellular January 2013 - October 2014
U.S. Cellular March 2007 - January 2013
Verizon Business July 2002 - March 2007
Verizon Business June 2000 - July 2002
Verizon Business March 1995 - June 2000
Verizon Business October 1993 - March 1995
Verizon Business October 1991 - October 1993
Verizon Business April 1989 - October 1991
Skills
Telecommunications, Vendor Management, Wireless, Program Management, Cross-functional Team..., PMP, PMO, Process Improvement, Project Management, LTE, Project Portfolio..., Software Project..., Cellular Communications, MS Project, SDLC, SharePoint, Network Engineering, Budget, Business Strategy, Business Analysis, Business Process..., Business Process, EVDO, CDMA, Disaster Recovery, Economics, Microsoft Excel, IT Project..., Telecommunications..., Billing Systems, Microsoft Office, Microsoft Word, PowerPoint, Requirements Gathering, Business Requirements, Requirements Analysis, Requirements Management, Testing, Test Planning, Test Management, User Acceptance Testing, Engineering, Issue Management, Risk Management, Risk Assessment, Human Resources, Resource Management, Schedules, Project Control, Change Control
Education
St. Ambrose University 2008 — 2009
MBA, Human Resources Concentration
St. Ambrose University 1995 — 1998
MBA, Business Administration
University of Northern Iowa 1984 — 1988
BA, Economics
U.S. Cellular August 2013 - Present
DISH Network January 2013 - Present
DISH Network August 2010 - December 2012
DISH Network November 2009 - August 2010
DISH Network February 2007 - November 2009
DISH Network July 2005 - February 2007
DISH Network March 2004 - July 2005
Skills
Management, Marketing Strategy, Sales Operations, Sales Management, Sales, Account Management, Salesforce.com, Direct Sales, Strategic Planning, Marketing, Strategy, Business Development, Team Leadership, Retail, Leadership, Integrated Marketing, Strategic Partnerships
Education
St. Norbert College 1999 — 2003
St. Norbert College
Bachelor, Business Administration; General Management
Risetime, Inc. September 2011 - Present
DSR Management December 2008 - Present
Bowne 2008 - Present
U.S. Cellular 2008 - Present
The Judge Group May 2013 - May 2014
Kaslan Group 2009 - 2009
Wheels, Inc. 2006 - 2007
AT&T uVerse 2006 - 2006
ABN AMRO Services 2004 - 2005
AT&T WorldNet 1999 - 2001
Skills
User Acceptance Testing, Business Analysis, Software Quality..., Microsoft SQL Server, Visio, SharePoint, Quality Center, Test Planning, SDLC, Agile Methodologies, SQL, Requirements Analysis
Education
Southern Polytechnic State University 1984 — 1988
U.S. Cellular February 2012 - Present
Motorola Mobile Devices April 2008 - November 2011
United Rentals Highway Technologies May 2006 - November 2007
Dorna USA November 2000 - May 2006
United States Marine Corps September 1991 - December 2000
Skills
Change Leadership, Team Building, Strategic Planning, Budget Analysis, Educational Training, Quality Management, System Support, Problem Solving, Lean Manufacturing, Supply Chain Operations, Communications Reporting, Transportation, Performance Management, Global Vendor..., Lead Development, Inventory Management, Program Management, International Project..., Operations Management, Process Improvement, Supply Chain, Vendor Relations, P&L, Product Development, Continuous Improvement, Budgets, Customer Service, Training, Income Statement, Change Management, Sales Process, Business Development, Manufacturing, Sales Operations, Cross-functional Team..., Management, Leadership, Strategy, Product Management
Education
The George Washington University 2008 — 2010
Master Certificate, Project Management
University of Illinois at Chicago 1998 — 2001
MBA, Marketing
Southern Illinois University, Carbondale 1986 — 1991
BS, Aviation Management
Universal Learning, Inc. August 2010 - Present
The Cara Group 2008 - 2014
Hudson 2003 - 2014
desme Inc. January 2003 - August 2010
U.S. Cellular 2010 - 2010
Children's Memorial Hospital 2008 - 2009
Allstate 2006 - 2006
Grainger 2004 - 2005
VeriClaim, Inc. December 1997 - August 2004
Marcia J. Kepler September 1996 - October 1997
Skills
E-Learning, Articulate Storyline, Articulate Studio, Captivate, Instructional Design, Instructor-led Training, Technical Writing, Needs Analysis, Project Management, Learning Management, Technical Training, SharePoint, Leadership, Requirements Analysis, Coaching, Microsoft Office, Camtasia
Education
State University of New York College at Brockport 1984 — 1988
State University of New York College at Brockport 1984 — 1988
a Bachelor's Degree; which included, Recreation and Leisure; Travel and Tourism, as well as Liberal Arts
Vern Kennedy Consulting September 2008 - Present
Infinite Innovation Inc. July 2008 - September 2014
Partners Construction March 2006 - September 2007
SOU 2001 - 2004
U.S. Cellular 1990 - 2001
Skills
Construction, Bookkeeping, Accounting, Scheduling, MS Project, Contract Management, Project Coordination, MS Office Suite, Construction Management, Microsoft Office, Supervisory Skills, Quickbooks, Proposal Writing, Budgeting, Excel, Word, Outlook, Coordination, Contract Negotiation, AutoCAD, PowerPoint, Planning, Retail, Spreadsheets, Office Management, Customer Service, Invoicing, Critical Thinking, Real Estate, Hospitality, Time Management, Administrative Support, Inventory Management, Team Building, Adobe Acrobat, Customer Relations, Contractors, Process Scheduler, Pre-construction, Access, Budgets
Education
Southern Oregon University 2008 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Rogue Community College 2004 — 2006
AA, Construction Management
Southern Oregon University 1996 — 2004
Bachelor of Science, Business, Management, Marketing, and Related Support Services
U.S. Cellular July 2012 - Present
Windstream, PAETEC, US LEC August 2003 - July 2012
US LEC August 2003 - February 2007
Budget Rent a Car May 1996 - July 2003
Value Financial Services, Inc February 1995 - April 1996
Skills
Accounting, Tax, Corporate Tax, Tax Compliance, Tax Audits, Auditing, Sarbanes-Oxley Act, Payroll
Education
Southeast Missouri State University
BA Accounting
JCPenney March 2011 - Present
U.S. Cellular June 2009 - March 2011
GOODY'S CO December 2004 - January 2009
Goody's Family Clothing 2003 - 2004
Goody's Family Clothing 2001 - 2002
Goody's 1995 - 2002
Goody's CO January 1995 - January 1996
Goody's CO January 1992 - January 1995
Skills
Customer Service, Inventory Management, Purchasing, Sales, Microsoft Excel, Training, Team Building, Store Management, Leadership, Recruiting, Strategic Planning, Income Statement, Merchandising, Visual Merchandising, Apparel, Profit, Retail, Marketing, Fashion, Management, Budgets, Loss Prevention, Inventory Control
Education
Tennessee Technological University
Bachelor of Science, Marketing
US Cellular December 2013 - Present
U.S. Cellular December 2001 - Present
uscellular November 1998 - Present
US Cellular 1999 - 2011
Skills
LTE, Wireless, CDMA, EVDO, WiMAX, 4G, RF Engineering, Cellular Communications, Telecommunications, 3G, IP, UMTS, RF, CDMA2000, VoIP, GSM, RF design, Microwave, Actix, WiFi, RAN, Wireless Networking, Network Performance, RF Planning
Education
South Dakota State University 1998 — 2001
Bachelor of Applied Science (BASc), Electrical and Electronics Engineering
U.S. Cellular September 2010 - Present
The LaSalle Network April 2010 - September 2010
Northwestern Mutual April 2009 - December 2009
PepsiCo October 2001 - October 2008
Quaker Oats March 1999 - October 2001
Quaker Oats March 1997 - March 1999
Quaker Oats October 1994 - March 1997
Education
Southern Illinois University, Carbondale
B.S., Engineering
NORTHSIDE POWER CENTER July 2011 - Present
GO WIRELESS September 2007 - October 2008
U.S. Cellular Acquired BellSouth CellularOne Properties May 1995 - September 2006
U.S. Cellular May 1995 - September 2006
CENTURYTEL, Inc dba - CELLULINK May 1991 - May 1995
MENARD'S August 1989 - May 1991
Education
Southwestern Baptist Theological Seminary 2009 — 2011
Certificate in Biblical Counseling
FOX VALLEY TECHNICAL COLLEGE 1988 — 1990
ASSOCIATE DEGREE, APPLIED SCIENCE, 3.42
Manitowoc Cranes December 2014 - Present
Manitowoc Ice March 2011 - October 2013
Nextera Energy January 2011 - March 2011
Two Rivers Public School District October 2010 - January 2011
Roncalli High School October 2010 - January 2011
St. Francis Cabrini October 2010 - January 2011
Riverside Foods March 2008 - July 2010
Seek 2010 - 2010
U.S. Cellular June 2007 - August 2008
Kohler Company January 2006 - May 2007
Skills
Leadership, Office Administration, Coordination, Coaching, Team Building, Teaching, Administrative..., Administrative..., Organizational..., Time Management, Training, Positivity, Interviewing Skills, Project Management, Customer Service, Inventory Management, Retail, Teamwork, Purchasing, Analysis, Management, Team Leadership, Budgets, Sales, Marketing, Data Entry, PowerPoint, Human Resources, Microsoft Excel, Process Improvement, Outlook, Recruiting, Hiring, Microsoft Word, Microsoft Office
Education
Silver Lake College 2009 — 2011
Master of Science, Management and Organizational Behavior
Silver Lake College 2006 — 2009
Bachelors, Business Management
Lakeshore Technical College 2003 — 2005
Associate, Marketing
Horizon Behavioral Health July 2014 - Present
Care Connection Inc March 2012 - July 2013
Waste Management February 2011 - January 2013
JPMorgan Chase June 2009 - January 2011
U.S. Cellular September 2007 - May 2009
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Accurate Data Entry, Adaptability, Customer Service, Training, Auditing, PowerPoint, Superior Work Ethic, AS400 system
Education
Shepherd University 2004 — 2009
Bachelor of Arts (B.A.), Psychology
U.S. Cellular April 2004 - Present
Skills
Team Leadership, Sales, Budgets, Customer Service, Sales Management, Microsoft Office, PowerPoint, Research, English, Negotiation, Outlook, Microsoft Excel, Microsoft Word, Management Consulting, Employee Relations, Recruiting, Human Resources, Account Management, Team Building, Customer Satisfaction, Time Management, Coaching, Leadership
Education
Strayer University
U.S. Cellular March 2013 - Present
Global Girls Inc June 2010 - Present
Motorola Solutions September 2011 - August 2012
Hines VA Hospital July 2011 - September 2011
State of Illinois August 2008 - April 2010
University of Illinois Hospital August 2007 - December 2007
British Petroleum January 2007 - March 2007
LaSalle Bank December 2006 - January 2007
AON Inc. June 2006 - October 2006
Bankers Life and Casualty December 1998 - October 2005
Skills
Help Desk Support, XP, Troubleshooting, Active Directory, VPN, Computer Hardware, Windows 7, Network Administration, DHCP, Windows Server, Microsoft Exchange, Laptops, Operating Systems, WAN, Software Documentation, Networking, Switches, DNS, Servers, Hardware, Routers, Technical Support, Software Installation, Cisco Technologies, Data Center, Disaster Recovery, Access, TCP/IP, Computer Repair, Network Engineering, Citrix, System Administration, System Deployment, Windows, IP, Printers, Information Technology, Antivirus, Testing, Wireless Networking, VLAN, LAN-WAN, Windows XP, VMware, Firewalls, Network Security, Wireless, Customer Service, Leadership, Program Management
Education
Southern Illinois University, Carbondale 1983 — 1989
BS, Computer Information Processing
Southern Illinois University, Carbondale
Bachelor of Science (B.S.), Computer Information Processing
Zappos Family of Companies June 2015 - Present
U.S. Cellular October 2014 - March 2015
American Airlines July 2013 - October 2014
Skills
Customer Service..., Team Leadership, Collaborative Problem..., Marketing Strategy, Team Building, Retail Sales, Process Improvement
Education
Simpson College 2008 — 2012
Marketing, Minor in History
Liberty Mutual Insurance October 2014 - Present
U.S. Cellular 2012 - 2014
AT&T 2007 - 2012
Skills
Account Management, Sales, Sales Management, Customer Service, Direct Sales, Marketing, Customer Retention, Management, Leadership, Team Building, Sales Process, Customer Satisfaction
Education
Shepherd University 2002 — 2006
GENCO, A FedEx Company November 2012 - Present
Lowe's Home Improvement November 2011 - November 2012
Be There Wireless, inc. May 2007 - February 2011
U.S. Cellular June 2001 - April 2007
Strongwell June 1998 - June 2001
Skills
Performance Management, Employee Relations, Talent Acquisition, Onboarding, Talent Management, Employee Engagement, Human Resources, Leadership Development, Recruiting, College Recruiting, Employment Law, Customer Service, Coaching, Succession Planning, Retail, Team Building, Strategic Planning, Negotiation, Employee Benefits, HRIS, Customer Satisfaction, Change Management, Sales Operations, Management, Hiring, Customer Retention, Sales, Training, Personnel Management, Leadership, Strategy, Process Improvement, Applicant Tracking..., Cold Calling, Deferred Compensation, Employee Training, New Hire Orientations, Organizational Design, Organizational..., Organizational..., Policy, Sourcing, Temporary Placement, Workforce Planning, Benefits Administration, HR Policies, Interviews, Payroll, Technical Recruiting, Vendor Management
Education
Tennessee Technological University 1985 — 1990
Bachelor of Science (B.S.), Business Administration, Management and Operations
U.S. Cellular January 2010 - Present
U. S. Air Force July 1984 - December 2004
Education
Chapman University 2002 — 2004
Master's degree, Organizational Leadership
Southern Illinois University, Carbondale 1998 — 2002
Bachelor of Science (BS), Workforce Education and Development
Virginia Farm Bureau July 2014 - Present
U.S. Cellular December 2002 - June 2014
Skills
Sales Process, Sales Operations, Wireless, M2M, Quotas, 4G, Customer Satisfaction, Cold Calling, Retail, Telecommunications, Strategy, Solution Selling, Customer Experience, Customer Retention, Sales, Cellular Communications, Account Management, Team Leadership, Sales Management, Call Centers, LTE, Direct Sales, Mobile Devices
Education
Surry Community College 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Randstad November 2011 - Present
Jackson Hewitt December 2011 - April 2012
U.S. Cellular March 2009 - March 2011
Skills
Cellular Communications, Servant Leadership, Wireless, M2M, CDMA, Telecommunications, Mobile Devices, Quotas, Cross-functional Team..., Cross Functional..., LTE, 4G
Education
Southern Nazarene University 2010 — 2012
Bachelor's, Organizational Leadership
Wright Career College 2006 — 2007
Certification, Information Management
GE March 2015 - Present
ITT Technical Institute February 2014 - Present
Bangor Hydro Electric October 2012 - August 2013
U.S. Cellular July 2011 - October 2012
U.S. Cellular August 2008 - July 2012
University of Maine January 2012 - May 2012
Rite Aid November 2005 - August 2008
Skills
Leadership, Inventory Management, Marketing, Retail Sales, Sales Management, Customer Service, Cold Calling, Microsoft Word, Account Management, Sales, Retail, Management, Merchandising, Direct Sales, Sales Process, Call Centers, Telecommunications, PowerPoint, Troubleshooting, Store Management, Business Strategy, Human Resources, Budgets, Communication Skills, Marketing Communications, Community Outreach, Event Planning, SQL, Microsoft Office, Microsoft Excel, micros, Public Speaking, Training
Education
Southern New Hampshire University 2013 — 2015
Master's Degree
University of Maine 2007 — 2012
Business Administration
Hermon High School 2003 — 2007
Diploma
Verizon Wireless April 2013 - Present
Verizon Wireless December 2010 - March 2013
U.S. Cellular December 2002 - December 2010
PrimeCo Personal Communications May 2002 - November 2002
PrimeCo Personal Communications June 2001 - May 2002
Skills
Wireless, CDMA, Telecommunications, RF, LTE, Cellular, Microsoft Office, Antennas, Budgeting, Team Building, Excel, Planning, Word, Optimization, RF Engineering, 3G, Inventory Management, PowerPoint, Team Leadership, 4G, RF design, Troubleshooting, MapInfo, Zoning, EVDO, Network Design, Problem Solving, Mobile, 2G, DAS, CDMA2000, Cellular Communications, Actix, Network Optimization, Network Performance, RF Planning, Mobile Devices, TDMA, Budgets, Project Planning, Optimizations
Education
Southern Illinois University, Carbondale 1996 — 2001
Bachelor of Science, Electrical Engineering
U.S. Cellular October 2009 - Present
Education
Southeastern Community College 2009 — 2012
Information Technology
HSBC November 2004 - Present
U.S. Cellular March 2004 - June 2010
American Express Financial Advisors May 2003 - December 2003
American Express Financial Services 2001 - 2003
Skills
Proven Decisive..., Self-Motivated, Outstanding Human..., Human Resources, Project Management, Office Management, Assertiveness, Events Coordination
Education
University of Phoenix 2007 — 2012
Business Administration
Southern Illinois University, Carbondale 1993 — 1997
Psychology
CDM Shows August 2012 - Present
Iowa Telecom September 2007 - September 2010
U.S. Cellular May 1993 - October 2006
Education
Simpson College
McCarthy and Holthus June 2013 - May 2015
Netflix March 2013 - March 2013
Pacific Crest Federal Credit Union May 2012 - October 2012
Drew's Boots April 2009 - October 2011
Quiznos February 2009 - August 2010
U.S. Cellular September 2007 - September 2008
Quiznos January 2006 - September 2007
Skills
Microsoft Office, Public Speaking, Microsoft Word, Acting, Retail, Theatre, Merchandising, Visual Merchandising, Sales, Social Networking
Education
Southern Oregon University 2000 — 2005
Bachelor of Arts (BA), Theatre/Theater
Ojai Valley School 1997 — 2000
High School Diploma
McDonald's Corporation August 2012 - Present
U.S. Cellular 2007 - 2008
Education
York County CC 2011 — 2013
Associate's degree, Criminal Justice
Southern Maine Community College 2005 — 2006
N/A, Behavioral Health and Human Services
U.S. Cellular April 1990 - Present
Crotched Mountain Ski Area August 1986 - October 1990
Snow Valley Ski Area 1980 - 1986
Pine Hollow Country Club March 1974 - November 1980
Education
State University of New York at Stony Brook 1976 — 1978
Bachelor of Business Administration (B.B.A.)
University of Massachusetts, Amherst 1968 — 1971
Associate's degree, Golf Course Operation and Grounds Management
AT&T Mobility January 2005 - October 2013
AT&T November 2001 - August 2007
U.S. Cellular November 1997 - November 2001
U.S. Cellular November 1995 - November 1997
Skills
Wireless, Telecommunications, Solution Selling, Direct Sales, Account Management, Sales Management, Leadership, Sales, Selling, Vendor Management
Education
St. Mary's University 1980 — 1983
Bachelor of Business Administration (BBA), Marketing
Leidos September 2013 - Present
SAIC November 2008 - September 2013
Radio Systems Corp 2003 - 2008
U.S. Cellular 1995 - 2000
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Employee Training, Instructor-led Training, Accounts Payable, Customer Service, Long-term Customer..., Customer Support, Customer Oriented, Team Leadership, Quality Assurance, Financial Audits, Costpoint, Conflict Management, Motivated self-starter, PowerPoint, Compliance, SOX Compliancy, Communication Skills, Experienced Speaker, Confidential Documents, Ethics, Shared Service Center, Sarbanes-Oxley Act, Deltek, FISMA, Hyperion Enterprise
Education
Strayer University-Tennessee 2010 — 2015
Currently Attending, BBA
U.S. Cellular October 2010 - Present
Skills
Leadership, Training, Management, Sales Process, Sales Operations, Account Management, Sales Management, Selling, Salesforce.com, Call Centers
Education
Strayer University 2013 — 2017
Human Resources Management - Organizational Learning and Development
Dr. Martin Luther College 1982 — 1986
Bachelor of Science E, Elementary Education and Teaching