U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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U.S. Cellular Employees
Ruby Tuesday March 2008 - Present
U.S. Cellular February 2013 - November 2014
Skills
Restaurant Management, Business Strategy, Business Process..., Technical Support, Inventory Control, Inventory Management, Sales, Retail Sales, Sales Management, Business Development
Education
University of Tennessee-Knoxville 2015 — 2017
Bachelor's Degree, Business Administration and Management, General, Junior
Pellissippi State Community College 2009 — 2012
Associate's Degree, Business Administration and Management, General
North Naples Fire Academy 2007 — 2007
National Certification, Fire Science/Fire-fighting
Edison Community College 2007 — 2007
National Certification, Emergency Medical Technology/Technician (EMT Paramedic)
JET PARTS, INC. May 2005 - Present
Verizon Wireless January 2003 - May 2005
U.S. Cellular January 2000 - January 2003
Skills
P&L Responsibility, Call Center, Income Statement, RFP, Business Acumen, Contract Negotiation, Conflict Resolution, Purchasing, Team Building, P&L Management, Pricing, Logistics, Supply Chain Management, Aircraft, Procurement, Aviation, Account Management, Call Centers, Retail, Negotiation, Team Leadership, Sales, Operations Management
Education
Florida State University 1997 — 2001
Bachelor of Science, Management
PetSmart March 2015 - Present
U.S. Cellular 2012 - January 2015
Verizon Wireless August 2009 - March 2012
Verizon Wireless October 2006 - August 2009
Verizon Wireless March 2005 - September 2006
Verizon Wireless June 2004 - February 2005
AT&T March 2001 - May 2004
AT&T March 2003 - October 2003
AT&T October 2000 - March 2001
Skills
E-commerce, Strategy, Microsoft Office, Management, Product Marketing, Call Centers, Email Marketing, Leadership, CRM, Vendor Management, Account Management, Wireless
Education
Franklin University 2005 — 2007
Master of Science Degree, Marketing and Communication
Franklin University 1995 — 2000
Bachelor of Science Degree, Accounting
TDS Telecommunications Corp. August 2015 - Present
CyntrX January 2015 - Present
TDS Metrocom June 2014 - January 2015
Wenger Corporation August 2013 - July 2014
FedEx Office February 2012 - July 2013
U.S. Cellular February 2006 - June 2010
Skills
Customer Satisfaction, Sales, Customer Service, Account Management, Sales Presentations, Cold Calling, Direct Sales, Salesforce.com, B2B, New Business Development, Direct Marketing, Building Relationships, Solution Selling, VoIP, IP, Telecommunications, Managed Services, CRM, Training, Forecasting, Sales Operations, Fleet Management, Logistics, Telematics, Management, Leadership, Sales Management
Education
Edgewood College 2005 — 2010
Bachelor’s Degree, Secondary Education, Broad Field Social Studies
Madison Area Technical College 2003 — 2003
Certified Nursing Aid, Nursing Education
McFarland High School 1999 — 2003
GED, Generals
U.S. Cellular March 2013 - Present
US Cellular March 2008 - March 2013
Skills
Wireless, Sales Management, Cellular Communications, Telecommunications, Mobile Devices, Sales Operations, Customer Retention, Team Leadership, Sales Process, Retail, Customer Satisfaction, Leadership, Sales, Customer Experience, Direct Sales, Team Building, Solution Selling, Account Management, Selling, Cold Calling, Call Centers, B2B, Quotas
Education
Franklin Pierce College 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Business, Management
Virginia Western Community College 1993 — 1997
Associate of Science (A.S.), Business, Management
A&B Enterprises October 2015 - Present
U.S. Cellular September 2014 - October 2015
Sprint October 2011 - August 2014
Skills
Customer Service, Training, Recruiting, Customer Satisfaction, Process Scheduler, Budgets, Retail, Store Management, Sales, Coaching, Customer Experience, Customer Retention, Direct Sales, Management, Sales Management, Sales Operations, Solution Selling, Telecommunications, Wireless, Account Management, Sales Process, Team Building, Leadership, Salesforce.com, Team Leadership, Time Management, Inventory Management
Education
Eastern Oregon University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
A. Lava & Son April 2014 - Present
Vanguard Logistics Services December 2013 - March 2014
Vanguard Logistics Services December 2013 - March 2014
Trader Joe's June 2012 - February 2014
U.S. Cellular November 2009 - May 2013
lightology llc December 2002 - November 2009
monarch marketing group November 2000 - December 2001
Skills
Team Leadership, Hardwork, Listening to customers, Follow Instructions, Social Listening, Flexibility, Motivated self-starter, Kindness, Goal-driven leader, Goal Oriented, Goal Setting, Motivation, Leadership, Organizational..., Strategic Leadership, Follow Through, Followership, Customer Follow-up, Pallet Jack, Forklift Operator, Pallets, Hard Labor, Physical Inventory, Fast-paced, Common Sense, Employee Loyalty, Building Customer..., Loyal, Time Management, Retail, Dependable Team Player, Inventory, Warehousing, Cash Handling Experience, Cash Register, Team-oriented, Customer-focused, Enthusiasm to learn, Cashiering, Long-term Customer..., Customer Experience
Education
East-West University 1996 — 1997
Benito Juarez High School 1992 — 1996
ALE Solutions September 2015 - Present
Orbitz Worldwide September 2013 - August 2015
See's Candies July 2013 - September 2013
U.S. Cellular August 2012 - June 2013
FTD March 2009 - August 2012
Capgemini 2007 - 2009
Direct Holdings Inc. (Time Life Music & Lillian Vernon) 2004 - 2006
Harry and David 2002 - 2004
Siebel Systems 1999 - 2002
Skills
Call Center, BPO, Customer Satisfaction, Vendor Management, Vendor Relations, Workforce Management, Customer Relations, Operations Management, Customer Experience, Outsourcing, P&L Management, Six Sigma, Performance Management, Strategic Planning, Customer Service, Contract Negotiations, Team Building, Sales Management, Forecasting, Start-ups, Coaching, Quality Assurance, New Business Development, Telecommunications, Process Improvement, Account Management, Mentoring, Business Analysis, Problem Solving, Budgeting, Program Management, Analysis, Business Strategy, Contact Center Design, International Business, B2C, B2B, B2B eCommerce, ecommerce, Help Desk Management, CRM software, CRM, Call Centers, Leadership, Direct Marketing, Budgets, Contact Centers, Sales, Project Planning, Cross-functional Team...
Education
Elmira College
BS, Double Major: Economics and Management, 3.6/4.0 GPA
Six Sigma Yellow Belt (call center)
Insight Managed Solutions
Capgemini Project Management Certification
Capgemini Professional Services
American School in Japan
High School
PNC April 2008 - Present
Regions Financial Corporation April 2005 - March 2008
Prime Plus Mortgage 2002 - 2004
U.S. Cellular 2002 - 2002
Skills
Banking, Sales Management, Credit, Team Building, Branch Management, Loan Origination, Loans, Portfolio Management, Small Business Lending, Wealth Management, Finance, Risk Management, Sales, Mentoring, Underwriting, Lines Of Credit, Mortgage Lending, Customer Service, Credit Analysis, Leadership, Cross Selling, Retail Banking, Mortgage Banking, Management, Consumer Lending, Financial Analysis, Treasury Management, Relationship Management, Account Management, Cash Management, Financial Risk, Team Management, Deposits, Real Estate, Credit Risk, CRM, Commercial Banking, Investments, Commercial Lending, Financial Services, Refinance, Commercial Mortgages, Mutual Funds, Residential Mortgages, Credit Cards, Strategic Financial..., FHA, Financial Planning
Education
Florida State University - College of Business 1997 — 2002
BS, Finance
Seminole High School 1994 — 1997
Diploma
U.S. Cellular January 2012 - Present
U.S. Geological Survey (USGS) December 2010 - December 2011
ANIMART, Inc. December 2005 - December 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Teamwork, Public Speaking, HTML
Education
Edgewood College 2011 — 2014
Bachelor of Science (B.S.), Biology, General
Madison Area Technical College 2009 — 2011
Associate's Applied Science Degree, Biotechnology
La-Z-Boy Furniture Galleries October 2011 - Present
U.S. Cellular August 2010 - September 2011
Convergys June 2008 - August 2010
Education
Fontbonne University 2007 — 2010
Bachelor of Science (B.S.), Sports Management and Business Administration
Living Gospel Church March 2015 - Present
Karrie Landsverk LLC November 2011 - Present
AmericanWay University January 2013 - July 2015
AmericanWay University November 2011 - July 2015
Hometown Pharmacy November 2006 - March 2012
lia sophia Jewelry February 2006 - May 2008
U.S. Cellular August 1997 - January 2006
Skills
Motivational Speaking, Training & Development, Leadership Development, Training, Sales, Coaching, Problem Solving, Decisiveness, Public Speaking, Customer Service, Writing, Employee Training, Marketing, Team Building, Change Management, Business Development, Management, Fundraising, Marketing Strategy, Sales Process, Staff Development, Performance Management, Public Relations, Employee Engagement, Time Management, Employee Relations, Customer Satisfaction, Selling, Operations Management, Organizational..., Sales Management, Social Networking, Team Leadership, Leadership, Interviews, Community Outreach, Small Business, Executive Coaching, Budgets, Employee Benefits, Strategic Planning, Call Centers, Strategy, Event Planning, Recruiting, Teamwork, Hiring, Elder Care, Conflict Resolution, Workshop Facilitation
Education
Edgewood College 1992 — 1996
BA, Criminal Justice
The Center for Accelerated Learning 2014 — 2014
Certificate Received for Train the Trainer in Accelerated Learning, Accelerated Learning
Rio High School
Dawson Monument Company, LLC. September 2012 - Present
U.S. Cellular March 2009 - May 2012
Skills
Graphic Design, Web Design, Sales, Direct Sales, CAD, Monuments, Customer Retention, Social Media, Retail, Social Networking, Customer Service, Microsoft Office, Team Building, Customer Satisfaction, Leadership
Education
Emporia State University 2003 — 2004
Winfield High School 1999 — 2003
US Cellular July 2012 - Present
U.S. Cellular 2008 - 2012
U.S. Cellular July 2006 - 2008
Shred-it March 2005 - July 2006
Lakeview resort June 2004 - March 2005
Education
Fairmont State University 1995 — 1997
Education
West Virginia University 1993 — 1995
Exercise Physiology
U.S. Cellular May 2015 - Present
DVA Leadership & Development Training January 2015 - Present
AT&T 2010 - 2014
AT&T 2010 - 2010
AT&T 2009 - 2010
AT&T 2008 - 2009
Kraft Foods Group 2008 - 2008
Youth Outreach Services 2002 - 2007
Office of US Senator Barack Obama 2005 - 2005
Skills
Customer Service, Customer Relations, Team Building, Machine to Machine..., Cost Savings and..., Customer Experience, Product Management, Product Marketing, Management, Public Speaking, Team Management, Project Planning, Telecommunications, Cross-functional Team..., Competitive Analysis, Enterprise Software, Program Management, Strategy, Team Leadership, Vendor Management, Wireless, Leadership, Marketing, Mobile Devices, Strategic Partnerships, Sales, Strategic Planning, Project Management, Analysis, Solution Selling, Managed Services, Product Development, Business Strategy, SaaS, Marketing Strategy, Business Development, Call Centers, Process Improvement, Training, CRM, VoIP, Account Management, Microsoft Office, Networking, Sales Operations, Mobile Technology, Service Delivery, Leadership Development, Consulting, Customer Satisfaction
Education
Elmhurst College 2005 — 2008
Bachleor's of Science, Political Science, Business Administration, Sociology
Triton College 2003 — 2005
Associates Degree, Triton Scholars Program
Erickson Technologies April 2010 - Present
Verizon Wireless 2002 - 2010
U.S. Cellular 2000 - 2002
Skills
Networking, Sales Management, Customer Service, New Business Development, Strategic Planning, Account Management, Backup Solutions, IT Solutions, Marketing, Sales Process, Entrepreneurship, Sales, Start-ups, Direct Sales
Education
Florida Atlantic University 2003 — 2005
Bachelor of Science (BS), Economics
U.S. Cellular October 2014 - Present
VNA Health Care September 2013 - July 2014
Lakeshore December 2012 - April 2013
Navistar August 2007 - September 2012
Contracted through Populus Group April 2007 - September 2012
AON Corporation May 2006 - March 2007
CNA Insurance December 2000 - March 2006
Public Affairs Generalist FERMILAB August 1999 - April 2000
ACOSTA-PMI March 1997 - August 1999
Allstate October 1987 - February 1995
Skills
Customer Service, Onboarding, Microsoft Office, Travel Planning, Event Planning, Business Visas, US Passport, Customer Support, Confidentiality, Calendars, Office Management, Office Administration, Expense Management, New Hire Orientations, Executive Support, Cultural Diversity, Executive Administrative, Executive..., High Level Of..., Recruiting, Training, Calendaring, Project Management, Teamwork, Data Entry, Sales, Employee Benefits, Payroll, College Recruiting, Time Management
Education
Eastern Illinois University 2008 — 2010
Bachelor of Arts, Liberal Arts/ Minor in Business
Triton College 2003 — 2007
Associated of Arts Degree, Business Administration and Management, General
DePaul School of New Learning 2000 — 2004
BA School of New Learning, Liberal Arts and Sciences, General Studies and Humanities
U.S. Cellular May 2015 - Present
U.S. Cellular February 2007 - Present
Arbonne International February 2011 - Present
SHRM Maine State Council April 2010 - December 2014
Time Warner Cable July 2006 - February 2007
MBNA America May 1995 - April 2005
Skills
Human Relations, Full-cycle Recruiting, Internet Recruiting, Diversity, Diversity Recruitment, Interviewing, Leading Projects, Leading People, Direct Sales, Strategic Leadership, Interview Coaching, Mock Interviews, Business Relationship..., Talent Acquisition, Networking, Social Networking, Social Media, Communication, People Skills, Recruiting, Skin Care, Team Leadership, Network Marketing, Diversity Training, Leadership, Interviews, Home Based Business, Diversity & Inclusion, Diversity & Inclusion..., Organization, Close Attention to..., Interpersonal..., Interpersonal Skill, Multi Tasking, SDLC, Wellness, Job Coaching, Management, Training, Strategy, Talent Management, Technical Recruiting, Applicant Tracking..., Onboarding, Program Management, College Recruiting, Time Management, Workforce Planning, Business Networking, Sales
Education
University of Southern Maine 2007 — 2014
PHR, PHR Certification
Franklin Pierce College 2009 — 2012
MBA, MBA in HR Management
University of Southern Maine 1994 — 2006
Bachelors of Science, Communication
PC Connection, Inc. August 2013 - Present
UPS Freight September 2012 - Present
Circle K June 2011 - February 2012
U.S. Cellular October 2006 - March 2010
Skills
Help Desk Support, Customer Service, Customer Support, Telecommunications, Data Entry, Sales, Outlook, Microsoft Office, Computer Hardware, VoIP, Citrix, Customer Retention, Edge, Call Centers, Analysis, Customer Satisfaction, Telephone Skills, Windows 7, Software Documentation, Team Leadership, Customer Experience, Wireless Networking, Networking, Technical Support, Microsoft Exchange, Windows XP, Dispatching, Internet Explorer, Logistics, Access, Troubleshooting, Printers, LAN-WAN, Active Directory, Blackberry, BMC Remedy, Blackberry Enterprise..., Teamwork, Windows Server, Windows Vista, Microsoft Office 2007, System Deployment, Software Installation, System Administration, Computer Maintenance, Operating Systems, Computer Security
Education
Everest University-Brandon 2010 — 2013
Associate's degree, Computer and Information Sciences and Support Services
Telephone and Data Systems™ (TDS™) October 2010 - Present
Telephone and Data Systems™ (TDS™) October 2008 - September 2010
TDS Telecommunications Corp. December 2004 - September 2008
Telephone and Data Systems™ (TDS™) March 2002 - November 2004
U.S. Cellular February 2001 - March 2002
Skills
Accounting, Tax, Microsoft Excel, Sales Tax, Auditing, Income Tax, Process Improvement, Outlook, Financial Reporting, Microsoft Office, Analysis, SAP, Tax Research, Financial Analysis, Project Planning, Internal Controls, Microsoft Word, Account Reconciliation, Access
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Accounting and Financial Management, Accounting
Edgewood College 2003 — 2005
Bachelor, Business Administration
Illinois Mutual April 2012 - Present
U.S. Cellular July 2011 - June 2012
Verizon November 2007 - April 2009
Skills
Customer Service, Disability Insurance, Insurance, Life Insurance, Sales, Sales Management, Leadership, PowerPoint, Microsoft Office, Employee Benefits, Account Management, Training, Term Life Insurance, Marketing, Strategic Planning, Sales Trainings
Education
Robert Morris University - Illinois 2015 — 2016
Master of Business Administration (M.B.A.), Management
Faulkner University 2005 — 2008
Bachelor's Degree, Business Administration and Management, General
ADP Tax Credits March 2014 - Present
JPMorgan Chase August 2012 - January 2013
Florence, SC January 2012 - January 2013
JPMorgan Chase November 2009 - August 2012
JPMorgan Chase November 2006 - November 2009
JPMorgan Chase February 2003 - November 2006
Southern Office Supply, Furniture and Design January 2000 - July 2001
U.S. Cellular January 1995 - December 1999
Skills
Articulation, Management, Motivated self-starter, Sales&Marketing, Great Motivator, Problem Solving, Team-oriented, Team Mentoring, Peer Mentoring, Skilled Communicator, Operational Excellence, Operational Due..., Staff Management, Staff..., Recruiting, High Energy Level, Leadership, Call Centers, Loan Servicing, Mortgage Banking, Sales, Loans, Banking, Retail Banking, Credit, Mortgage Lending, Training, Loan Origination, Risk Management, Loss Mitigation, Consumer Lending, Credit Analysis, Portfolio Management, Change Management, Strategy, Succession Planning, Mortgage Servicing, Time Management, Financial Services, Employee Training, Commercial Banking, Finance, Coaching, Mortgage Underwriting, Credit Risk, Negotiation, Operational Risk..., Process Improvement, Small Business Lending, Financial Risk
Education
Francis Marion College 1982 — 1986
BS
Francis Marion University 1982 — 1986
Bachelor's degree
U.S. Cellular April 2012 - Present
Motorola August 2000 - April 2012
Aerial Communications (Now T-Mobile) June 1997 - July 2000
Telegen Group July 1994 - June 1997
Ameritech Cellular (now Verizon Wireless) July 1991 - June 1994
Convergys August 1988 - July 1991
Skills
Telecommunications, Cellular Communications, Mobile Communications, Product Marketing, UMTS, Program Management, Wireless, 4G, GSM, Managed Services, Call Center, Mobile Devices, Cross-functional Team..., Operations Management, Team Management, CDMA, Customer Experience, IP, Start-ups, SIP, Mobile Technology, Vendor Management, Network Design, Customer Retention, Computer Network..., Process Improvement, VoIP, 3G, Product Management, Sales Operations, SS7, Networking, WiMAX, Integration, Product Lifecycle..., Team Leadership, Broadband, Customer Satisfaction, EVDO, LTE, Project Management, Business Case, Management, RF, Ethernet, Microwave, WCDMA, Call Centers, GPRS, BSS
Education
Eastern Washington University 1983 — 1987
The George Washington University
PMP
US Cellular June 2015 - Present
US Cellular April 2014 - June 2015
U.S. Cellular June 2013 - July 2014
Sterling Jewelers (Kay) March 2008 - June 2013
Skills
Sales, Customer Service, Cold Calling, Customer Retention, Cellular Communications, Retail Sales, Quotas, Wireless, Data Entry, Team Building, Team Leadership, Customer Experience, Time Management, Smartphones, Qualifying Prospects, Interviews, Retail, Inventory Management, Hiring, Leadership, Training, Public Speaking, Leadership Development
Education
Elizabeth City State University 2000 — 2004
Tableau Software 2013 - Present
Sesame Communications 2012 - 2012
ChaseHealthAdvance, JPMorgan Chase 2006 - 2012
Graylink Wireless 2002 - 2003
Metrocall Wireless 2000 - 2002
U.S. Cellular 1999 - 2000
U.S. Cellular 1998 - 1999
Skills
Healthcare, Dental Sales, Direct Sales, Sales Presentations, Consultative Selling..., Relationship Development, Professional Networking, Account Management, Negotiation, Process Improvement, Team Dynamics, Salesforce.com, Trade Shows, Marketing, Medical Devices, Solution Selling, Sales, CRM, Sales Operations, Customer Satisfaction, Business Development, New Business Development, Sales Management, B2B, Group Dynamics, Business Networking, Selling, Cold Calling, Training, Management, Forecasting, Lead Generation, Leadership, Sales Process
Education
Florida State University 2003 — 2006
Bachelor of Science (B.S.), Psychology
Lincoln High
Contractor at OSC / Ace Info Solutions, Inc. August 2012 - Present
Hollywood Casino at Charles Town Races and Slots October 2010 - August 2012
Sheehans Damage Appraisals June 2011 - June 2012
Shepherd University - Graduated May 2011 August 2009 - May 2011
Bob Evans Restaurant May 2009 - May 2011
Boys and Girls Club of Ranson March 2010 - March 2011
U.S. Cellular April 2010 - September 2010
Bob Evans Restaurant November 2007 - July 2010
Sheehan's Damage Appraisals January 2006 - April 2009
Skills
Business Major, Computer Information..., Entrepreneur, Customer Service, Excel, Time Management, Word, PowerPoint, Microsoft Office, Teamwork, Administration, Microsoft Excel, Event Planning, Data Entry, Microsoft Word, Management, Training, Creative Solutions
Education
Shepherd University 2013 — 2014
Master of Business Administration (MBA)
Shepherd University 2009 — 2011
2011. Bachelor of Science, Business Administration; Small Business/Entrepreneurship
Fairmont State University 2007 — 2009
Business, Business, Math, Computer Science
Hedgesville High SchoolHedgesville, West Virginia US 2003 — 2007
High School Diploma, College Prep
Lowe's Home Improvement September 2012 - Present
U.S. Cellular February 2012 - September 2012
U.S. Cellular November 2007 - February 2012
Jewish Community Center 2011 - 2011
Alltel June 2004 - May 2007
Mike's Pawn Shop February 2000 - May 2004
Skills
Customer Service, Ten key, Computer literate, Customer Satisfaction, Telephone Skills, Outlook, Hiring, Data Entry, Human Resources, Sales, Sales Operations, Telecommunications, Retail, Customer Retention, Employee Training, Management, Ten Key, Customer Experience, Team Building, Wireless
Education
Western Carolina University 2009 — 2011
Master's of Science, Human Resource Management
University of South Florida 2004 — 2006
B.A., Interdisciplinary Social Science
Florida State University 1998 — 2004
A.A., Liberal Arts
Florida State University 1998 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Antero Resources January 2014 - Present
Clearwater Land Services July 2012 - January 2014
Sprint November 2010 - July 2012
U.S. Cellular August 2009 - November 2010
Skills
Gas, Oil/Gas, Petroleum, Contract Negotiation, Negotiation, Leases, Sales, Operations Management, Energy, Investment Properties, Sales Management, Selling, Customer Service, Natural Gas, Customer Satisfaction, Oil & Gas, Customer Retention, Supervisory Skills, Contract Management, Microsoft Office, Leadership, Microsoft Excel, Management, Microsoft Word, Team Building
Education
Fairmont State College 2002 — 2005
Psychology/Pre-Med
Robert C. Byrd
Robert C. Byrd
First Advantage October 2011 - Present
U.S. Cellular May 2010 - October 2011
First Advantage September 2008 - May 2010
Morgan Stanley February 2000 - February 2005
Kinney Shoes 1990 - 2000
Skills
Visio, Training, Management, Team Leadership, Quality Assurance, Call Centers, Customer Service, Testing, Product Management, Customer Satisfaction, Selling, Recruiting, Human Resources, Account Management, Employee Relations, Salesforce.com, Software Documentation, Vendor Management, Operations Management, Process Improvement, Customer Retention, Leadership
Education
FMU 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Northeastern University 1998 — 1999
Bachelors of Science, Criminal Justice
Samsung Telecommunications America July 2013 - Present
Target Mobile June 2013 - June 2013
U.S. Cellular January 2013 - May 2013
U.S. Cellular March 2010 - January 2013
PETCO Animal Supplies, Inc. June 2009 - August 2010
Skills
Microsoft Office, Sales, High Impact..., Problem Solving, Windows 7, Windows Vista, Mobile Devices, Leadership, Customer Retention, Sales Management, Quotas, Wireless, Cellular Communications, Sales Process, Customer Satisfaction, Retail, B2B, Cold Calling, Customer Experience, Team Building, Training, Management, M2M, Direct Sales, Sales Operations, Time Management, Wireless Broadband, Coaching, Leadership Development, Customer Service, Telecommunications, Call Centers, 4G, Selling, Account Management, CDMA, Mobile Technology, Solution Selling, Building Relationships, Retail Sales, Cross-functional Team..., Servant Leadership, Mobile Communications, Hiring, Sales Presentations, Wireless Networking, Customer Acquisition
Education
Elgin Community College 2011 — 2015
Accounting and Business/Management
U.S. Cellular August 2013 - Present
US Cellular Inc. June 2010 - August 2013
ChiTEQ 2006 - June 2010
Motorola 2005 - 2006
Motorola 2000 - 2005
Motorola 1996 - 2000
Motorola 1993 - 1996
Motorola 1990 - 1993
Rockwell International 1987 - 1990
Rockwell International 1985 - 1987
Skills
PMP, SDLC, Agile Methodologies, Software Engineering, Vendor Management, Program Management, SharePoint, Software Project..., PMO, Process Improvement, ITIL, Cross-functional Team..., Release Management, Scrum, Team Building, CMMI, Quality Assurance, Six Sigma, IT Service Management, Product Development, Metrics, Software Quality..., Agile Project Management, Quality Management, Budgets, Process Simulation, Integration, PMBOK, RFP, SOW, Service Management, CMS, Netcool, Negotiation, Balanced Scorecard, Root Cause Analysis, Software Quality, Configuration Management, Resource Management, Software Configuration..., Waterfall, Capacity Planning, Business Process..., Strategy, Key Performance..., Dashboard, Project Management, Team Leadership, Software Development, Project Portfolio...
Education
Illinois Institute of Technology 1986 — 1991
MSCS, Computer Science
Elmhurst College 1981 — 1985
BSCS, Computer Science
University of Virginia 2010 - Present
Quest Development and Construction July 2006 - December 2009
City of Roanoke, Facilities Dept May 2003 - June 2006
U.S. Cellular December 2000 - June 2003
Skills
Scheduling, Supervisory Skills, Problem Solving, Microsoft Office, Excel, Customer Service, Budgeting, Word, PowerPoint, Writing, Planning, Mentoring, Administration, Customer Relations, Team Building, Strategic Planning, Coordination, Project Planning, Outlook, Program Management, Contract Management, Inventory Management, Negotiation, Microsoft Excel, Telecommunications, Microsoft Word
Education
Everett Community College
Construction and Architecture
U.S. Cellular June 2015 - Present
U.S. Cellular April 2014 - June 2015
Oakton Community College May 2013 - April 2015
Colliers International June 2006 - April 2014
Oakton Community College April 2012 - April 2013
Panera Bread September 2004 - June 2006
Skills
10 Key Proficient, Internet Savvy, Microsoft Office..., Solomon, Financial Analysis, Accounting, Financial Reporting, Outlook, Real Estate, Microsoft Office, Project Planning, Account Reconciliation, Marketing, Budgets, Finance, Leadership, Accounts Payable, Human Resources
Education
Northern Illinois University 2015 — 2016
Master's Degree, Higher Education/Higher Education Administration
Oakton Community College 2011 — 2013
Certificate, CPA Preparation
Elmhurst College 2009 — 2011
B.S., Economics & Marketing
Oakton Community College 2006 — 2009
A.A., General Business
Edgewood College August 2013 - Present
Robert Half International July 2012 - August 2013
MasterGraphics June 2006 - July 2012
Generac Power Systems February 2006 - June 2006
U.S. Cellular August 2003 - October 2005
U.S. Cellular January 2002 - August 2003
U.S. Cellular June 2001 - January 2002
Skills
Direct Sales, Accounting, Sales Management, Sales, Account Management, Budgets, B2B, Management, Sales Process, Key Account Management, Operations Management, Sales Operations, Customer Service, Team Building, Marketing, Leadership, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Edgewood College 2010 — 2012
MS
Edgewood College 2007 — 2009
BBA
University of Wisconsin-Whitewater 1995 — 2001
Beltone Hearing Centers March 2014 - Present
WBOY July 2009 - October 2013
AT&T May 2006 - July 2009
U.S. Cellular February 1996 - November 2006
Skills
Marketing, Sales, Television Producing, Advertising, Social Media Marketing, Social Media, Public Relations, New Media, Press Releases, Facebook, Media Relations, Broadcast, Social Networking, Blogging, Radio
Education
Fairmont State College 1991 — 1995
Bachelor of Applied Science (BASc), Double Major in Marketing and Management
Grafton High School 1988 — 1991
College Prep
ManpowerGroup May 2013 - Present
Big Time Audio, Proaudiomart.com 2012 - Present
Nature Lover 2010 - 2012
U.S. Cellular May 2003 - January 2010
Huf North America 1995 - 2003
Eaton Corporation 1988 - 1995
Skills
Hiking, Team Building, Event Planning, Hotels, Leisure Travel, Leisure, Tourism, Budgets, Hospitality, Sales, Customer Service
Education
Elmhurst College
Bachelor of Science (BS)
Glenbard North HS
Samsung Mobile November 2014 - Present
U.S. Cellular June 2012 - November 2014
U.S. Cellular February 2010 - June 2012
U.S. Cellular January 2008 - February 2010
U.S. Cellular May 2004 - January 2008
Skills
Retail Management, Merchandising, Market Planning, Sales Management, Customer Retention, Sales Process, Consultative Selling, Customer Loyalty, Retail, Building Relationships, Selling, Wireless, Store Management, Sales Operations, Hiring, Sales, Customer Experience, Team Building, Account Management, Customer Satisfaction, Cold Calling, Cellular Communications, Leadership, Brand Loyalty, Cross-functional Team..., Team Leadership, Product Marketing, Sales Presentations, B2B, Mobile Devices, Competitive Analysis, Direct Sales, Telecommunications, M2M, Solution Selling, Strategic Partnerships, P&L Management, Customer Acquisition, Go-to-market Strategy, Mobile Technology, Product Management, Quotas, Wireless Broadband, 4G
Education
University of Phoenix 2007 — 2009
MBA, Marketing
Eureka College 2000 — 2004
BS, Business Administration
Anco Fine Cheese March 2012 - Present
Pinnacle Food Sales January 2009 - March 2012
T-Mobile July 2007 - December 2008
U.S. Cellular 2000 - 2006
Skills
Visual Merchandising, Leadership, Cheese, Time Management, Computer Proficiency, Road Warrior, Sales, Sales Management, Account Management, Trainers, Microsoft Office, Merchandising, Consumer Goods, Specialty Retail, Management
Education
Strayer University 2014 — 2015
MBA Candidate, MBA - Management
Liberty University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Minor Marketing
Edgecombe Community College 2009 — 2011
Associate's degree, Associate in General Education
The Art Institutes November 2012 - Present
Lifetouch Portrait Studios (jcp portraits) November 2012 - July 2013
U.S. Cellular August 2011 - August 2012
Skills
Digital Photography, Photoshop, Portrait Photography, Photography, Image Manipulation, Lightroom, Microsoft Word, Fine Art Photography, Commercial Photography, Adobe Bridge, Studio Lighting, Photojournalism, Documentaries, Nature Photography, Social Media
Education
The Art Institute of Raleigh-Durham 2012 — 2014
Bachelor's of Fine Arts, Photography
Edgecombe Community College 2008 — 2011
Associate of Arts (A.A.)
The Jackson Laboratory April 2013 - Present
Drost Effect November 2012 - Present
The Jackson Laboratory May 2012 - April 2013
The Jackson Laboratory March 2011 - May 2012
Hannaford Bros. Co. September 2009 - March 2011
Eastern Maine Medical Center January 2010 - December 2010
S.C. Kiosk August 2008 - September 2009
Day's Jewelers 2006 - 2009
U.S. Cellular October 2006 - August 2008
Security Federal Bank October 2004 - November 2005
Skills
Commitment to Customer..., Data Entry, Customer Service, In Vivo, Genetics, Animal Models, Cellular Communications, Pharmacy Technicians, Sales, Sales Management, Leadership, Team Leadership, Retail Banking, Retail Sales, Barista Training, Committees, Employee Recognition, Call Centers, Event Planning, Photography, Portrait Photography, Wedding Photography, Event Photography, Grassroots Marketing, Networking, Performance Appraisal, Prescription Drugs, HIPAA, Management, Animal Work, Laboratory, Animal Welfare, Lifesciences, Molecular Biology, Training, Life Sciences, Research, Biotechnology, Cell Culture
Education
Eastern Maine Community College 2007 — 2010
Business Management
Mattanawcook Academy 1996 — 2000
High School Diploma
US Cellular 2000 - 2010
U.S. Cellular 2000 - 2010
Skills
Cellular, Vendor Management, Wireless, Project Planning, Construction Management, Scheduling, Budgeting, Negotiation, Site Development, Construction, Project Management, Budgets, Telecommunications, CDMA, Management, Cellular Communications, RF, LTE
Education
Fort Hays State University
AHIMA 2012 - Present
Advanced Technology Services November 2011 - June 2012
U.S. Cellular May 2006 - April 2011
Scitec Inc 2004 - 2005
Unitech Systems (Now Infogix) 2002 - 2004
Novarra (Now part of Nokia) 2001 - 2002
Lucent Technologies (Now Alcatel-Lucent) 1980 - 2001
Skills
Product Marketing, Product Launch, Product Development, Wireless, P&L Management, Business Planning, Product Management, Vendor Management, Telecommunications, Product Life Cycle..., Cross-functional Team..., Pricing, Competitive Analysis, Sales Operations, Team Building, Strategy, Team Leadership, Business Development, Mobile Devices, Strategic Partnerships, Process Improvement, Leadership, Program Management, Solution Selling, Management, SDLC, Strategic Planning, Product Lifecycle...
Education
Northwestern University - Kellogg School of Management 1986 — 1991
MBA, Marketing and Human Resources Management
Elmhurst College 1984 — 1986
BS, Computer Science
Northern Illinois University 1978 — 1980
BS, Electrical Engineering Technology
Electronic Systems, Inc. March 2013 - Present
U.S. Cellular September 2011 - February 2013
A Wireless - Verizon Wireless Premium Retailer September 2010 - April 2011
Skills
Contract Management, Sales, Strategic Planning, Sales Operations, Direct Sales, Customer Retention, Lease Documentation, Solution Selling, Sales Process, Account Management, Customer Satisfaction, Networking, B2B, Customer Experience, Consulting, Sales Management, Cold Calling, Sales Presentations, Building Relationships, New Business Development, Strategy, Coaching, Qualifying Prospects, Time Management, Strategic Partnerships, RFP Design, Wireless Networking, Contract Negotiation, Customer Service
Education
Liberty University 2010 — 2014
Business Administration and Management, General
Elizabeth City State University 2009 — 2011
Business Administration and Management, General
Royal Canin February 2015 - Present
Royal Canin October 2012 - February 2015
Astellas Pharma August 2010 - October 2012
Secura Insurance February 2010 - August 2010
Merck February 2007 - April 2009
U.S. Cellular August 2003 - February 2007
Skills
Sales, Process Improvement, Cold Calling, Team Leadership, Workshop Facilitation, Product Launch, Customer Retention, Customer Service, Business Analysis, Sales Presentations, Management, Human Resources, Pharmaceutical Sales, Leadership, Sales Operations, Retail, Time Management, Sales Management, Training, Team Building
Education
Edgewood College 2004 — 2006
BS, Clinical Psychology
Milwaukee Area Technical College 2002 — 2004
PHS
Carilion Clinic August 2012 - Present
Family Preservation Services May 2011 - June 2012
U.S. Cellular January 2009 - May 2011
Skills
Problem Solving, Leadership, Diversity & Inclusion, Exceed Sales Goals, Crisis Communications, Family Therapy, Discharge Planning, Case Management, Group Work
Education
Virginia Polytechnic Institute and State University 2010 — 2012
Master’s Degree, Mental Health Counseling/Counselor, 4.0
Ferrum College 2006 — 2009
Bachelor’s Degree, Criminal Justice and Corrections, 3.4
Sears Holdings Corporation July 2015 - Present
UMG/DEL MEDICAL August 2013 - July 2015
UMG/DEL MEDICAL June 2013 - August 2013
U.S. Cellular December 2012 - May 2013
Best Buy/Geek Squad August 2006 - November 2012
Skills
Customer Service, Team Leadership, Phone Skills, Computers, Computer Repair, Computer Hardware, Communication, Microsoft Office, Access, Data Entry, Databases, Warehousing, Order Fulfillment, Cash Handling Experience, Retail, Telephone Reception, Cashiering, Inventory Management, Outlook, Visual Merchandising, Pay Close Attention to..., People Skills, Telephone Skills, Teamwork, Customer Experience, POS, Customer Satisfaction
Education
DeVry University-Illinois 2013 — 2016
Bachelor of Computer Information Systems, Database Administration
Northern Illinois University 2012 — 2013
Associate of Science (AS), Accounting
Elgin Community College 2008 — 2012
Associate of Arts (A.A.), Accounting and Finance
Bartlett High School 2004 — 2008
General Education, General Education, 3.2
U.S. Cellular November 2013 - Present
U.S. Cellular October 2011 - November 2013
EXPRESS October 2007 - November 2011
Nationwide Insurance March 2006 - September 2007
JPMorgan Chase October 2003 - March 2006
JPMORGAN CHASE SR September 1999 - January 2003
Skills
Leadership, Performance Improvement, Curriculum Design, Instructional Design, Training, Project Management, E-Learning, Employee Training, Coaching, Customer Service, Instructor-led Training, Needs Analysis, Vendor Management, ADDIE, Leadership Development, Training Needs Analysis, Learning Management, Learning Management..., Organizational Learning, Organizational..., Evaluation, Content Development, Mobile Learning, Management, Team Building, Sales, Microsoft Office, Staff Development
Education
Franklin University 1999 — 2001
Bachelor's degree, Business Administration
Kent State University 1994 — 1998
Fashion Design
Chicago Network Leaders in Operations & Customer Service 2015 - Present
U.S. Cellular 2014 - Present
U.S. Cellular 2011 - 2014
Avon Products 2006 - 2011
Avon Products 2001 - 2006
BlueMeteor, Inc. 2000 - 2001
Allstate Insurance 1997 - 2000
Skills
Cross-functional Team..., Leadership, Management, Strategy, Call Centers, CRM, Program Management, Outsourcing, Process Improvement, Team Leadership, Team Building, Change Management, Performance Management, Vendor Management, Sales Operations, Customer Satisfaction, Business Development, Business Planning, Operations Management, Customer Experience, Sales, Customer Retention, Sales Process, Employee Engagement, Recruiting, Training, Telecommunications, Sales Management, Marketing, Budgets, Retail, Direct Sales, Forecasting, Customer Service, Strategic Planning, Time Management, Quality Assurance, SDLC, Entrepreneurship, Service Delivery, Project Management, Operational Planning, Business Analysis, Client Relations, Client Services, Client Presentation, Public Speaking
Education
Elmhurst College
Bachelor’s Degree, Marketing
Call Center Institute Advisory Committee (CIAC)
Certified Strategic Leader
DePaul University 2011 - 2012
U.S. Cellular January 2010 - August 2011
U.S. Cellular January 2010 - 2011
Express Scripts October 2006 - February 2009
EXPRESS-SCRIPTS, INC October 2006 - February 2009
CONVERGYS CORPORATION January 1996 - September 2006
Convergys 1996 - 2006
Maritz 1995 - 2006
Skills
Leadership, Business Process..., Business Planning, Budgets, Coaching, Training, Workforce Management, Management, Customer Service, Call Center, Vendor Management, Program Management, Team Building, Employee Training, Public Speaking, Quality Assurance, Operations Management, Strategic Planning, Call Centers, Human Resources, Analysis, Software Documentation, CRM, Customer Satisfaction, Telecommunications, Time Management, Sales, Business Process, Team Leadership, Performance Management, Process Improvement, Customer Experience, Cross-functional Team..., Customer Retention, Business Analysis, Strategy, Hiring, Recruiting, Leadership Development, Change Management, Healthcare, Account Management, Sales Operations, Project Management, Employee Relations, Sales Management, Organizational..., Inventory Management, Employee Engagement, P&L Management
Education
Fontbonne University 2007 — 2009
Masters, Business Administration
Fontbonne University 2007 — 2009
Masters of Business Administration, Business Administration and Management, General
SAINT LOUIS UNIVERSITY
Bachelors of Arts, Organizational Studies
Saint Louis University 2001 — 2006
Bachelors, Organizational Studies w/ Minor Communications
Murray State University
Interior Design
U.S. Cellular July 2015 - Present
State Farm January 2015 - June 2015
Muriales Italian Restaurant September 2007 - January 2015
Aquarium Lounge January 2013 - September 2013
Skills
Written and oral..., Handling stressful..., Sales and monetary..., Exceptional time and..., Preparation Skills, Facilitating and..., Basic business and..., Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Time Management, Customer Service, Communication, Management, Outlook, Training, Social Media, Event Management, Hospitality, PowerPoint, Public Relations, Catering, Cashiering, Restaurants
Education
Fairmont State University 2010 — 2014
Bachelor of Business Administration (BBA), Criminal Justice and Corrections
Gallant Building Solutions May 2015 - Present
Lewke Partners with Keller Williams Success Realty September 2013 - May 2015
U.S. Cellular 2013 - 2013
PSS October 2009 - October 2012
Meijer June 2008 - October 2009
MJ Reporting June 2004 - June 2008
Peters & Associates March 1996 - April 2001
Skills
Microsoft Office 2003, Microsoft Office 2007, Calculator, Soft Proofing, 10 Key, Microsoft Suites, Gemba, Safety Compliance, Management, Process Scheduler, Process Improvement, Problem Solving, Microsoft Word
Education
Elgin Community College
General Studies
William Howard Taft High School
Diploma, General Studies
U.S. Cellular August 2008 - Present
U.S. Cellular February 2006 - August 2008
U.S. Cellular July 2000 - June 2005
Skills
Customer Satisfaction, Customer Retention, Telecommunications, Leadership, Training, Wireless, Microsoft Office, Customer Service
Education
Edgewood College 2013 — 2014
Master of Science (M.S.), Organization Development
University of Wisconsin-Platteville
Bachelor of Science (B.S.), Criminal Justice
Ingram Micro September 2015 - Present
Anacapa Micro Products, Inc. May 2014 - August 2015
Ingram Micro September 2012 - May 2014
Verizon August 2010 - September 2012
U.S. Cellular October 2008 - August 2010
Circuit City 2004 - 2008
Skills
Value Based Selling, Customer Satisfaction, Customer Oriented, Personal Values, Building Relationships, Reliability, Sales Operations, Solution Selling, Salesforce.com, Sales, Sales Process, Cloud Computing, Channel Partners, SaaS, B2B, New Business Development, Business Development, Strategic Partnerships, Account Management, Sales Management
Education
Erie Community College
Illinois Center for Broadcasting-Lombard Campus
Licentiate degree, Radio and Television Broadcasting Technology
Franciscan Physician Network March 2015 - Present
U.S. Cellular May 2014 - February 2015
Tower Cloud, Inc. February 2012 - May 2014
Catalina Marketing May 2006 - February 2012
City of St. Petersburg September 2005 - May 2006
GS Equipment, Inc. April 2004 - September 2005
Skills
Hyperion Enterprise, General Ledger, Variance Analysis, Sarbanes-Oxley Act, Financial Reporting, Essbase, GAAP, Internal Controls, Auditing
Education
Florida Institute of Technology 2013 — 2015
Master of Business Administration (MBA)
University of South Florida - College of Business Administration
Bachelor of Science, Finance
University of South Florida - College of Business Administration
Bachelor of Science, Accounting
U.S. Cellular June 2013 - Present
Skills
Information Systems, Wireless Communications..., Retail Sales, Cisco IOS, Cisco VPN, Oracle Applications
Education
Fairmont State University 2010 — 2014
Bachelor of Science (BS), Business Information Systems Management
U.S. Cellular April 2014 - Present
U.S. Cellular February 2010 - April 2014
Chamberlain College of Nursing (DeVry Inc.) July 2007 - February 2010
DeVry Inc June 2005 - July 2007
The General Board of Pensions and Health Benefits April 2001 - June 2005
Skills
SDLC, Process Improvement, Mentoring, Team Leadership, Business Analysis, Building Relationships, Project Delivery, PMP, Project Management, Program Management, Requirements Analysis, Integration, Project Planning, Management, PMO, Vendor Management, Leadership, Team Building, Business Process..., Cross-functional Team..., Software Project..., Analysis, Strategy, Project Portfolio..., Resource Management, Strategic Planning, Budgets, Training, Testing, Enterprise Software, MS Project, Business Strategy, Operations Management, Telecommunications, IT Strategy, IT Management, Business Intelligence, Change Management, CRM, Leadership Development, SharePoint, Outsourcing, Requirements Gathering, Business Process, Quality Assurance, Recruiting, Software Documentation, Enterprise Architecture, Information Technology, Governance
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Master of Business Administration (M.B.A.)
Keller Graduate School of Management of DeVry University
Graduate Certificate in Financial Analysis
Elmhurst College
Bachelor of Arts (B.A.)
Business Process Management, Project Risk Management, Six Sigma: Total Quality, Oracle Applications
Mylan June 2014 - Present
Mylan August 2012 - Present
U.S. Cellular March 2007 - August 2012
Skills
Wireless, Sales Operations, Direct Sales, Customer Retention, Telecommunications, Mobile Devices, Sales Process, Sales, Sales Management, Account Management, Cold Calling, Solution Selling, Product Marketing, B2B, Product Management, Customer Satisfaction, Cross-functional Team..., Customer Experience, Competitive Analysis
Education
Fairmont State University 2006 — 2010
Bachelor of Science (BS), Business and Marketing
U.S. Cellular October 2011 - Present
TEKsystems January 2006 - September 2011
Skills
Internet Recruiting, Technical Recruiting, Benefits Negotiation, Talent Acquisition, Applicant Tracking..., College Recruiting, Recruiting, Telecommunications, Sourcing, Networking, Human Resources, Screening Resumes, Professional Services, Temporary Placement, Talent Management, Permanent Placement, Cold Calling, Staff Augmentation, Employee Engagement, Executive Search, Technical Support, Screening, Project Management, Enterprise Software, IT Recruitment, SDLC, HRIS, Management, Enterprise Architecture, Temporary Staffing, Contract Recruitment, Wireless, VMware, Vendor Management, Resume Writing, Building Relationships, Recruitment Advertising, Resource Management, PeopleSoft, Virtualization, Unix, Training, Staffing Services, Consulting, Performance Management, Information Technology, Employee Relations, Taleo, Employer Branding, Interviews
Education
Eastern Illinois University 1999 — 2003
DREISILKER Electric Motors Inc. October 2013 - Present
Chamberlain Group/LiftMaster May 2012 - February 2013
Billy Casper Golf Management 2003 - November 2011
JMG - Johnson Marketing Group August 2002 - February 2003
U.S. Cellular May 1995 - August 2002
Responsive Marketing Communications September 1993 - April 1995
White Hen Pantry 1988 - 1993
Skills
Creative Direction, Brand Development, Merchandising, Marketing Strategy, Marketing Communications, New Business Development, Cross-functional Team..., Marketing, Email Marketing, Web Marketing, Product Launch, Market Planning, PowerPoint, Sales, Relationship Marketing, Strategy, Collateral Design, Creative Problem Solving, Collateral Material..., Customer Lifecycle..., Ideation, Operational and process..., Merchandising Strategies, On-line Marketing, E-commerce, Strategy Development, Marketing..., Presentation Development, Organizational..., Print Management, Corporate Identity, Process Management, MS Office Suite, Silverpop, Constant Contact, Basic Photoshop, Promotions, Direct Marketing, Online Marketing, Point of Purchase, Promotional Products, Web Content Management, Content Writing, Media Buying, InDesign, Trade Shows, Media Relations, B2B, Public Relations, Integrated Marketing
Education
Elmhurst College
Bachelors of Science, Marketing
U.S. Cellular November 2010 - Present
U.S. Cellular December 2007 - November 2010
Best buy October 2004 - December 2007
Sears Auto Center June 2003 - October 2004
Skills
adaptable to any..., Contract Negotiation, Customer Satisfaction, Retail, Customer Retention, Sales, Retail Sales, Customer Experience, Direct Sales, Sales Process, Cold Calling, Sales Management, Sales Operations, Account Management, Solution Selling, Time Management, POS, Strategic Planning, Selling, Brand Loyalty, Call Center, B2B, Situation Analysis, Team Leadership, Loss Prevention, Networking, Marketing, Salesforce.com, Profit, Merchandising, Coaching, Leadership, Team Building, Customer Service, Budgets, Building Relationships, Forecasting, CDMA, Cellular Communications, Telecommunications, Strategic Partnerships
Education
Almeda University 2010 — 2011
Bachelors Degree in Business Administration, Major in business Managment
Edgecombe Community College 2005 — 2006
Business Administration, Business
Tabernacle Christian Academy High School 2001 — 2004
High School, High School/Secondary Diploma Programs
U.S. Cellular October 2013 - Present
U.S. Cellular April 2012 - October 2013
U.S. Cellular® February 2011 - April 2012
U.S. Cellular® February 2009 - February 2011
U.S. Cellular® February 2008 - January 2009
U.S. Cellular® October 2002 - January 2008
Skills
Cross-functional Team..., Change Management, Project Management, Sales Operations, Wireless, Product Marketing, Project Planning, Customer Experience, Sales Management, Customer Satisfaction, Marketing Communications, Sales, Strategic Planning, Marketing, Inventory Management, Telecommunications, Project Coordination, Project Delivery, Marketing Strategy, Store Management, Performance Management, Video Production, Digital Video, Microsoft Office, MS Project, Project Implementation, Project Execution, Sales Support, Retail Management, Retail Sales, MS Office Suite, Cross-functional..., Cross-functional..., Cross-functional..., Cross-functional..., Mac OS X, Organization, Event Planning, Associate Engagement, Editing, Strategic Communications, Strategy, Strategic Partnerships, Leadership, Program Management, Management, Training
Education
Elmhurst College 2005 — 2008
Bachelors of Arts, Organizational Communication
Elgin Community College 2002 — 2005
General Education
Northeast Wireless Networks June 2014 - Present
U.S. Cellular December 2009 - June 2014
Subway February 2009 - November 2009
Bank of America December 2000 - March 2003
Skills
Customer Service, Sales, Troubleshooting, Customer Satisfaction, Computer Repair, Computer Network..., Wireless Communications..., Cellular Communications, Inventory Management, Customer Retention, Management, Call Centers, Customer Experience, Microsoft Office, Team Management, Account Management, CDMA, Telecommunications, LTE
Education
Eastern Maine Community College 2008 — 2008
Liberal Studies / Medical
Searsport District High 1995 — 1999
U.S. Cellular February 2014 - December 2014
U.S. Cellular May 2013 - February 2014
U.S. Cellular January 2011 - May 2013
U.S. Cellular April 2008 - January 2011
U.S. Cellular April 2007 - April 2008
U.S. Cellular February 2006 - April 2007
U.S. Cellular October 2004 - February 2006
U.S. Cellular April 2004 - October 2004
Skills
Leadership, Change Management, Wireless, Sales Operations, Training, Retail, Team Leadership, Customer Satisfaction, Project Management, Sales, Coaching, Sales Management, Marketing, Human Resources
Education
The Chicago School of Professional Psychology 2009 — 2009
Applied Industrial/Organizational Psychology Certificate Program, I/O Psychology
Edgewood College
Bachelors Degree, Psychology
Edgewood College
MBA, Business
Wells Fargo Home Mortgage September 2013 - Present
Wells Fargo Home Mortgage July 2012 - Present
Wells Fargo Home Mortgage June 2012 - Present
Inman Chiropractic March 2012 - May 2013
U.S. Cellular July 2008 - July 2010
Dollar General October 1998 - February 2008
Riverside Book and Bible May 1996 - October 1998
Iowa Veterans Home January 1996 - August 1996
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, PowerPoint, Microsoft Word, Outlook, Leadership, Research, Strategic Planning, Team Building, Recruiting, Training, Marketing, Event Planning
Education
Marshalltown Community College 2010 — 2012
AA, Computer Applications in Business Management
Ellsworth Community College
U.S. Cellular 2003 - 2010
Honeywell 2001 - 2003
Honeywell 1999 - 2001
AlliedSignal 1998 - 1999
AlliedSignal 1995 - 1998
AlliedSignal 1994 - 1995
Skills
Business Process, Strategy, Program Management, Outsourcing, Process Improvement, Shared Services, Cross-functional Team..., Change Management, Leadership, Vendor Management, Team Building, Restructuring, Financial Analysis, Mergers & Acquisitions, Management, Strategic Planning, Strategic Leadership, Contract Negotiation, Six Sigma, Business Process..., Forecasting, Human Resources, Operations Management, Employee Engagement, Telecommunications, Project Management, Integration
Education
Fairleigh Dickinson University
M.B.A., Finance
Saint John's University
B.S., Accounting
The Daily Reflector September 2015 - Present
Off The Hook Yacht Sales May 2015 - Present
Boseman's Sporting Goods June 2013 - November 2014
U.S. Cellular April 2011 - March 2013
Education
University of North Carolina at Wilmington 2013 — 2015
Bachelor of Arts, Communication and Media Studies, 3.48
Edgecombe Community College 2011 — 2013
Associate’s Degree
Hillermann & Associates Insurance Agency August 2013 - Present
U.S. Cellular October 2011 - May 2013
Target November 2008 - October 2011
St. Francis Borgia RHS January 2009 - May 2011
Skills
Microsoft Word, Microsoft PowerPoint, Point of Purchase, Sales Process, Customer Service, Interpersonal..., Organizational..., Time Management
Education
Fontbonne University 2004 — 2008
Bachelor of Arts (B.A.), History
St. Francis Borgia RHS 2000 — 2004
General Diploma, General Studies
Dart Container Corporation June 2015 - Present
U.S. Cellular January 2014 - Present
U.S. Cellular February 2010 - January 2014
HSBC 2005 - 2009
HSBC 2003 - 2005
Conseco Finance 1998 - 2003
Skills
Business Process..., User Acceptance Testing, Business Analysis, Leadership, Vendor Management, Project Portfolio..., Risk Management, Strategic Planning, Problem Solving, Project Management, Innovation, Operations Management, User Experience, Change Management, Resource Management
Education
Eastern Michigan University
Bachelor of Science (BS), Accounting and Finance
ISACA April 2012 - Present
Wolters Kluwer Law & Business March 2011 - April 2012
Panduit December 2008 - March 2011
Wolters Kluwer North America 2005 - 2009
Sears, Roebuck and Company September 2004 - May 2005
U.S. Cellular 2000 - 2004
G.E. Capital Mortgage Services 1996 - 2000
Skills
PMO, PMP, Six Sigma, PMI, Vendor Management, MS Project, Project Portfolio..., Software Project..., Cross-functional Team..., Program Management, Agile Project Management, Process Improvement, Business Analysis, Visio, Project Management, SDLC, Strategy, Leadership, Telecommunications, Business Process, IT Strategy, Change Management, Business Process..., Project Planning, Training, IT Management, Outsourcing, Solution Architecture, Agile Methodologies, Governance, Business Intelligence, Integration
Education
Fontbonne University 1998 — 2000
Masters, Management: Emphasis in Project Management
University of Missouri-St. Louis 1992 — 1994
BSBA, Business Administration
Rockhurst College
US Cellular February 2005 - Present
U.S. Cellular 2005 - Present
Dr. Notes January 2004 - December 2004
First Realty Management Corp. December 2001 - October 2003
IBC Life Sciences 2000 - 2001
Education
Elon University 1994 — 1998
BA, Human Services
Verizon Wireless April 2014 - Present
U.S. Cellular August 2010 - April 2014
Public Telecommunication Company (bravO!) December 2006 - July 2010
Sprint July 2005 - November 2006
Nextel January 2000 - July 2005
Future Aerospace Science & Technology Center for Space Cryoelectronics January 1997 - December 1998
Skills
4G, CDMA, EVDO, BSS, LTE, RF Engineering, RAN, RF, Wireless Networking, WiMAX, Wireless, Telecommunications, iDEN, Team Leadership, Cellular Communications, Product Management, Actix, UMTS, Integration, 2G, WCDMA, Mobile Communications, Program Management, Transmission, GSM, 3G, MapInfo, WiFi, Computer Network..., PMP, Network Design, Microwave, Vendor Management, Troubleshooting, Antennas, Mobile Devices, Optimization, Network Optimization, Communications Audits, GPRS, Fiber Optics, Wireless Broadband, Telecommunications..., SDH, IP
Education
Florida International University 1997 — 1999
Master of Science (M.S.), Electrical Engineering, Communications and Superconductivity
Florida International University 1994 — 1997
Bachelor of Science (B.S.), Electrical Engineering, Specialization: Communications / Minor: Mathematics
North Miami Senior
High School
U.S. Cellular May 2006 - Present
U.S. Cellular June 2002 - May 2006
Education
Franklin Pierce University 2007 — 2011
Walgreens October 2013 - Present
Nielsen 2014 - Present
Nielsen 2014 - 2015
Allstate 2014 - 2014
Allstate March 2013 - October 2013
American Family Insurance August 2012 - March 2013
Walgreens 2013 - 2013
U.S. Cellular December 2007 - August 2012
Motorola August 1989 - July 2007
Skills
CDMA, Telecommunications, Cellular Communications, Wireless, Enterprise Software, IT Service Management, LTE, Vendor Management, ClearCase, 4G, System Deployment, Testing, Integration, EVDO, Mobile Devices, Mobile Communications, Unix, VoIP, PMP, 3G, UMTS, Program Management, Project Management, Process Improvement, Release Management, Change Management, ven, ITIL V3
Education
Illinois Institute of Technology 1998 — 2001
Fairleigh Dickinson University
American Family Insurance November 2014 - Present
Alliant Energy August 2013 - November 2014
Telephone and Data Systems™ (TDS™) 2007 - April 2013
Telephone and Data Systems™ (TDS™) June 2001 - June 2007
U.S. Cellular April 2006 - November 2006
Telephone and Data Systems™ (TDS™) April 2005 - July 2006
Telephone and Data Systems™ (TDS™) May 2002 - August 2002
Telephone and Data Systems™ (TDS™) January 2000 - June 2001
Telephone and Data Systems™ (TDS™) April 1997 - January 2000
Telephone and Data Systems™ (TDS™) August 1998 - October 1998
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, SOX 404, Sarbanes-Oxley, IT Audit, Process Improvement, Risk Assessment, SEC filings, External Audit, Business Analysis
Education
UW-Whitewater 2004 — 2010
Master of Business Administration (MBA)
Edgewood College 1985 — 1988
Bachelor of Science
Madison Area Technical College 1983 — 1985
Associate
Wireless Central, LLC 2002 - Present
U.S. Cellular 2002 - Present
Universal Cellular Inc. 1994 - 2000
Skills
Wireless, Business Planning, Leadership, Sales Management, Customer Service, Account Management, Product Management, Selling, Sales Operations, Sales Process, Sales, Business Development, Customer Retention, B2B, Direct Sales, Cross-functional Team..., Negotiation, Retail, Marketing Strategy, Product Marketing, Team Building, Team Leadership, Management, Customer Satisfaction, New Business Development, Telecommunications, Solution Selling, Cellular Communications, Cold Calling
Education
Eastern Illinois University 1985 — 1989
Bachelor of Science (B.S.), Business
U.S. Cellular October 2013 - Present
U.S. Cellular March 2011 - Present
US Cellular March 2008 - March 2011
Siemens July 2007 - March 2008
Hewitt Associates March 2004 - July 2007
Takeda Pharmaceuticals December 2001 - March 2004
Boise Office Solutions June 1999 - December 2001
INX International Ink Co. February 1997 - June 1999
Skills
Process Improvement, Cross-functional Team..., Project Management, Business Analysis, Vendor Management, Business Process..., Competitive Analysis, Program Management, Strategy, Change Management, Leadership, Product Management, Team Leadership, SDLC, Forecasting, Team Building
Education
Elmhurst College 1992 — 1996
Bachelor of Applied Science (BASc), Accounting
Kerry March 2015 - Present
Kerry Ingredients May 2012 - Present
U.S. Cellular August 2007 - May 2012
U.S. Cellular July 2002 - August 2007
U.S. Cellular 1998 - 2002
Skills
Advertising, Cross-functional Team..., Customer Retention, Salesforce.com, Marketing Strategy, Account Management, Event Planning, Product Marketing, Contract Negotiation, New Business Development, Digital Marketing, B2B, Team Building, Marketing Management, Marketing, Strategic Planning, Market Research, Online Advertising, Budgets, Business Development, Sponsorship, Strategy, Project Planning
Education
Edgewood College 1989 — 1993
BS, Business Marketing and Management
Systems & Software, a division of Harris Computer January 2013 - Present
NetCracker June 2012 - Present
CONVERGYS, Cincinnati Ohio, 1991 – 2012 1991 - 2012
U.S. CELLULAR 1990 - 1991
U.S. COMPUTER SERVICES, CableData Division 1987 - 1990
Skills
Project Management, Change Management, Issue Management, Proposal Development..., Complex Projects, Microsoft Office, Microsoft Excel, MS Project, Coordination, Problem Solving, Telecom BSS, PMO, PMP, Integration, Business Analysis, Management, Vendor Management, System Deployment, Project Portfolio..., Visio, Resource Management, SDLC, Requirements Analysis, Microsoft Project
Education
Florida Atlantic University 2011 — 2011
Continuing Education, Advanced Project Management
The George Washington University 1987 — 1999
Masters, Project Management
Western Illinois University
Bachelor's degree, Marketing
U.S. Cellular June 2010 - Present
Telephone & Data Systems, Inc. 2009 - Present
TDS February 2008 - Present
U.S. Cellular, TDS Family Of Companies 2006 - Present
US Cellular- TDS Corp 2005 - Present
US Army December 1992 - August 2011
United States Cellular 2006 - 2009
Bearingpoint 2004 - 2006
Education
Eastern University 2003 — 2005
MBA, Management
GfK May 2014 - Present
Bader Rutter June 2011 - May 2014
Aurora Healthcare July 2010 - June 2011
Jockey International, Inc November 2009 - July 2010
Jockey International, Inc October 2008 - November 2009
Ipsos Forward Research August 2007 - August 2008
U.S. Cellular July 2006 - August 2007
U.S. Cellular January 2005 - July 2006
NameProtect, Inc. (now Corporation Service Company) June 2004 - January 2005
Skills
Marketing Strategy, Marketing Research, Marketing, Data Analysis, Qualitative Research, Analysis, Segmentation, Market Research, Strategy, Presentations, Written & Oral..., Consumer Insight, Conducting Interviews, Online Research, Market Planning
Education
Southern Illinois University, Edwardsville
Master of Marketing Research, Marketing Research
Edgewood College
MBA, Business
University of Wisconsin-Whitewater
Bachelor of Fine Arts, Theatre
US Cellular December 2000 - Present
U.S. Cellular July 2005 - October 2009
US Cellular 2004 - July 2005
Skills
Wireless, Telecommunications, Computer Network..., CDMA, VoIP, SDLC, Integration, GSM, Troubleshooting, Vendor Management, 3G, Cellular Communications, Cross-functional Team..., Unix, LTE, Mobile Devices, Switches, Wireless Networking, Ethernet
Education
Fountainhead College of Technology
Lowe's Home Improvement November 2013 - Present
Secure US June 2008 - November 2013
Office Depot January 2006 - October 2008
U.S. Cellular June 1999 - March 2004
Skills
Public Speaking, Customer Service, Microsoft Office, Strategic Planning, Team Building, Team Leadership, Sales Management, Risk Management, Project Management, Public Relations, New Business Development, Microsoft Excel, Microsoft Word, PowerPoint, Sales Operations, Leadership, CCTV, Inventory Management, Sales
Education
Fairmont State University
Associate's degree, Business Administration and Management, General
ICONMA April 2014 - June 2014
UnitedHealth Group July 2012 - April 2013
U.S. Cellular 2007 - 2009
Interstate Connections October 2006 - February 2007
Daniel L. Crandall & Associates June 2004 - November 2004
Skills
Customer Experience, Wireless, Direct Sales, Customer Service, Retail, Call Centers, Telephone Skills, Inventory Management, Training, Data Entry, Time Management, Sales Management, Team Building, Blackberry, Building Relationships, Microsoft Word, Microsoft Office, Mobile Devices, Sales Presentations, Microsoft Excel, Recruiting, Hiring, Outlook, Loss Prevention, Employee Training, Merchandising, Filing, Fax, Notary Public, Sales Process, Telecommunications, College Recruiting, Employee Benefits, Insurance, Coaching, Social Networking, Retail Sales, Inventory Control, 10 Key, Employee Relations, Critical Thinking, Team-oriented, Conflict Resolution, New Hire Orientations, Store Management, Multi-line Phone, People Skills, Health Insurance, Administrative Work
Education
Medical Careers Institute 2009 — 2010
AAS, Medical Assisting
National College of Business and Technology 2002 — 2004
AAS, Paralegal
ECPI University
William Fleming
Brown Mackie College October 2011 - Present
U.S. Cellular 2006 - 2008
Education
Lindenwood University 2010 — 2012
Masters, School/Professional Counseling
Fontbonne University 2002 — 2004
Masters, Business administration
U.S. Cellular January 2013 - Present
CNA Insurance 2006 - January 2013
CNA Insurance 2005 - 2006
ACNielsen, a VNU Inc. Company 2002 - 2005
ACNielsen, a VNU Inc. Company 1998 - 2002
AAR Corporation 1988 - 1999
Skills
Supplier Diversity, Strategic Sourcing, Vendor Management, Spend Analysis, E-procurement, Sourcing, Outsourcing, Process Improvement, Negotiation, Risk Management, Change Management, Pricing, Supply Management, Purchasing Processes, Hardware, Software, Telecommunications, Professional Services, Supply Chain
Education
Eastern Illinois University
Bachelor of Science (B.S.), Accounting
Kohl's Department Stores November 2008 - Present
U.S. Cellular June 1996 - November 2009
United States Cellular August 1992 - November 2008
Skills
Call Center, Customer Satisfaction, Troubleshooting, Technical Support, Networking, Telecommunications, Team Leadership, Customer Service, Software Documentation, Security, Team Building, Computer Hardware, Windows, Vendor Management, Windows 7, Customer Experience, Windows XP, System Administration, Data Center, Active Directory, Visio, Call Centers, Software Installation, Wireless Networking, Disaster Recovery, Cisco Technologies, Help Desk Support, Switches
Education
ECPI University 2006 — 2008
associates, criminal justice
EFC Systems, Inc. April 2014 - Present
Mattress Firm July 2012 - April 2014
Verizon Wireless September 2011 - June 2012
Graduate Student October 2009 - April 2012
Sears Holdings Corporation/Sears AutoCenter June 2011 - August 2011
Enterprise Fleet Management October 2010 - June 2011
AT&T Wireless August 2009 - December 2010
U.S. Cellular May 2005 - July 2009
City of Chesterfield November 2008 - May 2009
Sprint 2001 - 2004
Skills
Emotional Intelligence, Database Administration, Purchasing, Contract Management, Budgets, Project Planning, Contract Negotiation, Pricing, Event Planning, Leadership, Leadership Development, Problem Solving, Public Speaking, Social Networking, Time Management, Training, Coaching, Program Management, Social Media, Account Management, Networking, Microsoft Word
Education
Fontbonne University 2009 — 2013
MSCM, Supply Chain Management
Fontbonne University 2009 — 2011
MBA, Business Administration
Southeast Missouri State University 2007 — 2009
Bachelor Of Science, Industrial Technology (Concentration in Construction Management)
St. Louis Community College 2004 — 2007
Associate in Applied Science, Civil Engineering Technology
St. Louis Community College 2005 — 2006
Certificate of Specialization, Computer Aided Design and Drafting
U.S. Cellular August 2014 - Present
Hintzsche Companies May 2013 - August 2014
U.S. Cellular June 2012 - May 2013
U.S. Cellular June 2011 - June 2012
U.S. Cellular June 2010 - February 2012
U.S. Cellular December 2009 - August 2010
U.S. Cellular June 2009 - August 2009
Skills
Cross-functional Team..., Leadership, Project Support, Change Management, Project Management Plan, Analytics, Metrics Reporting, Reporting & Analysis, Sales, Customer Retention, Telecommunications, Customer Experience, Vendor Management, Team Leadership, Team Building, Hiring, Project Planning, MS Project, Situational Leadership, Leadership Development, Retail, Customer Satisfaction, Wireless, Recruiting, Project Management, Sales Process, Management, Cellular Communications, Talent Acquisition, Human Resources, Coaching, Quotas, Talent Management, Call Centers, M2M, Budgets, Cold Calling, Sales Operations, Marketing, Strategy, B2B, Direct Sales, Building Relationships, Mobile Devices, Wireless Broadband, Indirect Channel Sales, Training, Servant Leadership, Employee Training, College Recruiting
Education
Elmhurst College
Bachelor of Science, Human Resource Management and Economics
U.S. Cellular January 2013 - Present
iBridge Solutions January 2011 - August 2012
Sara Lee Corporation August 2009 - January 2011
Sara Lee Corporation March 2005 - October 2009
Graybar Electric Company March 2002 - March 2005
Graybar Electric Company January 1998 - March 2002
Skills
Software Documentation, Supply Chain, Analysis, Cross-functional Team..., Materials Management, SAP, MRP, Training, Management, Project Planning, Logistics, SAP R/3, Forecasting, Manufacturing, Procurement, Microsoft Office, Process Improvement, SAP ERP
Education
Webster University 2005 — 2007
Master of Arts, Procurement and Acquisitions Management
Fontbonne University 2000 — 2003
Bachelor of Business Administration
Freelance March 2012 - Present
Actor June 2009 - Present
Second Chance Real Estate January 2006 - August 2010
Student Housing Solutions, LLC August 2003 - November 2006
Kidd Group January 2000 - July 2003
Connell Consulting February 1998 - December 1999
U.S. Cellular January 1996 - January 1998
DC Communications August 1994 - November 1995
Skills
Commercial Real Estate..., Real Estate Investor, Film, Producing, Entertainment, Personal Development, Marketing, Integrated Marketing, Television, Sales, Customer Service, Marketing Strategy, Business Development, Social Media, Strategic Planning, Advertising, Entrepreneurship
Education
Florida State University 2003 — 2006
Bachelor of Science (B.S.), Advertising
Commercial Investing
U.S. Cellular May 2015 - Present
Toyota Tsusho America July 2011 - May 2015
UniFirst Corporation October 2010 - May 2011
21st Mortgage January 2009 - January 2010
Bank of Putnam County June 2007 - August 2007
Skills
Microsoft Office, Windows, AS400, Customer Relations, Customer Service, Negotiation, Strategic Planning, New Business Development, ISO9001 Auditor, Process Improvement, Project Management, IBM iSeries, Automotive, Inventory Management
Education
Fachhochschule Aachen 2008 — 2008
Study Abroad, International Business
Tennessee Technological University - College of Business Administration 2003 — 2008
Bachelor of Science, International Business and Finance
Cookeville High School 1999 — 2003
High School Degree, College Path
University of Alaska Fairbanks July 2012 - May 2014
Muskingum University July 2010 - July 2012
Ancilla College October 2008 - August 2010
U.S. Cellular July 2008 - September 2009
PC Connection September 2006 - April 2008
Franklin Pierce University August 2006 - April 2008
Skills
Marketing, Recruiting, Coaching, Community Outreach, Higher Education, Sales, Budgets, Training, Sports, Management
Education
Franklin Pierce University 2006 — 2008
MBA, Leadership
Tri-State University 2001 — 2005
Bachelor of Science, Sport Management
Chase January 2009 - Present
Chase Bank November 2005 - January 2009
Washington Mutual January 2002 - January 2005
U.S. Cellular January 1991 - December 2000
Education
Francis Marion University
Bachelor of Science (BS)
U.S. Cellular October 2013 - Present
U.S. Cellular March 2011 - October 2013
U.S. Cellular February 2010 - March 2011
Allstate 2000 - 2001
Skills
Software Quality..., Test Planning, Testing, Agile Methodologies, Vendor Management, Telecommunications, Requirements Analysis
Education
Eastern Illinois University 1991 — 1994
B.S., Computer Management
U.S. Cellular May 2012 - Present
Jim & Judy's Food Market January 2012 - April 2012
Lakeland College Food Service January 2008 - December 2011
Lakeland College August 2007 - December 2011
American Red Cross May 2011 - August 2011
Skills
Blackbaud Raiser's Edge, Fundraising, Grant Writing, Microsoft Office, Volunteer Management, Volunteer Coordination, Non-profit Marketing, Donor Management, Donor Recognition, Strategic Planning
Education
Edgewood College 2013 — 2015
Master's degree, Organizational Development
Lakeland College 2007 — 2011
B.A, Sociology, Nonprofit Organization Management
Catholic Central High School 2003 — 2007
High School Diploma, College prepatory studies
U.S. Cellular June 2014 - Present
U.S. Cellular August 2012 - June 2014
U.S. Cellular April 2011 - August 2012
U.S. Cellular April 2007 - April 2011
Skills
Wireless, Wireless Solutions, Cellular, Customer Retention, Retail Management, Cold Calling, Consultative Selling, Territory, Closing Deals, Sales Management, Accountability, Direct Sales, Hiring, Quotas, Customer Satisfaction, Building Relationships, B2B, 4G, Sales Operations, Customer Experience, Solution Selling, Telecommunications, Selling, Sales Process, Retail Sales, Deal Closure, Call Centers, Cellular Communications, Store Management, M2M, Mobile Technology, Indirect Channel Sales, Mobile Communications, Sales, Relationship Building
Education
Fairmont State University
Jet Parts, Inc. Sales ManagerVerizon WirelessJanuary 2003 - May 2005
U.S. Cellular January 2000 - January 2003
Education
Florida State University - College of Business 1997 — 2001
BS, Management
U.S. Cellular September 2011 - August 2012
U.S. Cellular September 2011 - August 2012
U.S. Cellular August 2010 - August 2012
U.S. Cellular 2008 - 2012
U.S. Cellular August 2008 - August 2010
Skills
Computer Proficiency, Customer Service, Customer Satisfaction, Customer Retention, Customer Engagement, Customer Support, Retail, Retail Sales, Sales Management, Sales, Social Media, Social Networking, Acting, Singing, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Eastern Illinois University 1997 — 2000
Physics
Easter Illinois University
U.S. Cellular August 2005 - Present
Job Title or Position August 2005 - Present
Skills
Wireless, Cellular Communications, Quotas, Telecommunications, Mobile Devices, Customer Retention, Sales Process
Education
Edgecombe Community College 2009 — 2013
Associate's degree, Business Administration and Management, General 2013
Edgecome Community College
Associate, Business Administration
H.S
West Edgecombe Baptist Church
H.O.S
U.S. Cellular September 1996 - Present
Skills
4G, Cellular Communications, CDMA2000, EVDO, LTE, CDMA, Wireless Networking, Agilent, RF design, Actix, RF, RF Engineering, Wireless, 3G, Telecommunications, T1, Network Performance
Education
Elgin Community College
American Eagle Airlines January 2014 - Present
U.S. Cellular November 2009 - May 2013
Swissport October 2007 - October 2009
Z Leon Ace Inc January 2003 - August 2007
Skills
Customer Service, Wireless, Computers, Retail Sales, Retail, Organization, Microsoft Office, Android, Blackberry OS, iOS, Aviation, Aircraft, Small Business, Internet, Highly detail oriented, Flexibility, Courtesy, Highly responsible, Highly Reliable, Dependable Team Player, Airlines, Sales, Tourism
Education
Elgin Community College
U.S. Cellular
Skills
Wireless, Telecommunications, Sales, Customer Service, Mobile Devices, Customer Retention, Customer Satisfaction, Cellular Communications, Direct Sales, Sales Operations, Customer Experience, Sales Process, Sales Management, Cold Calling, Solution Selling, Account Management, Team Leadership, Call Centers, Team Building, B2B, Mobile Technology, Wireless Networking, Networking, Inventory Management, Retail Sales, Troubleshooting, Sales Presentations, Strategy, Mobile Communications
Education
Ferris State University 1981 — 1983
BS Marketing, Business Administration and Management, General
U.S. Cellular
Skills
Customer Retention, CDMA, Wireless, Cellular Communications, Customer Experience, Customer Satisfaction, Team Leadership
Education
Edinboro University of Pennsylvania 1977 — 1981
Bachelor's Degree, Accounting and Business/Management
T-Mobile August 2004 - Present
T-Mobile September 2001 - August 2004
Voicestream Wireless August 1997 - September 2001
Aerial Communications June 1996 - August 1997
U.S. Cellular May 1995 - June 1996
Skills
Telecommunications, Wireless, Network Design, VoIP, Cisco Technologies, IP, Switches, MPLS, TCP/IP, GSM, Routers, Routing, Network Engineering, OSPF, BGP, Wireless Networking, Troubleshooting, WAN
Education
St. Petersburg College 2000 — 2015
Bachelor of Applied Science (BASc), Technology Development and Management
Elgin Community College 1990 — 1993
Associate of Science (AS), Pre-Chiropractic Studies, 3.8
Xerox May 2013 - Present
U.S. Cellular July 2012 - December 2012
Education
Fisk University 2008 — 2010
Bachelor of Arts (BA), Mass Communication/Media Studies
Kennedy King College
Associate's degree, Radio and Television