U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
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U.S. Cellular Employees
Mexico School District #59 December 2013 - Present
Mexico School District 59 September 2013 - December 2013
Ralls County RII School District August 2012 - May 2013
Mexico School District #59 September 2010 - June 2012
The Lake Gazette February 2010 - May 2010
U.S. Cellular May 2004 - December 2009
Hannibal Regional Hospital January 1997 - May 2004
Skills
Direct Sales, InDesign, Public Relations, Marketing Communications, Google Docs, Google+, Facebook, Twitter, Desktop Publishing, Creative Problem Solving, Public Speaking, Event Planning, Digital Photography, Event Management, Microsoft Excel, Media Relations, Newsletters, Press Releases, Training, Editing, Marketing, Customer Service
Education
Capella University 2006 — 2010
Master of Science (M.S.), Education
Truman State University 1985 — 1989
Bachelor of Arts (B.A.), Communications/PR and Marketing
Mark Twain High School 1984 — 1985
U.S. Cellular June 2010 - February 2014
Blockbuster May 2004 - June 2010
BB&T May 2004 - April 2005
Skills
CDMA, Cellular Communications, EVDO, Mobile Devices, Wireless, 4G, Customer Retention, LTE, Telecommunications, Wireless Networking
Education
Cape Fear Community College 2003 — 2005
Idaho Department of Health and Welfare April 2015 - Present
MAXIMUS September 2014 - February 2015
U.S. Cellular May 2014 - August 2014
MAXIMUS January 2014 - April 2014
Brown Mackie College Boise September 2009 - September 2013
DIRECTV September 2007 - August 2009
Ace Hardware 2006 - August 2007
Skills
Customer Service, Microsoft Office, Inventory Management, PowerPoint, Sales, Microsoft Excel, Microsoft Word, Event Planning, Outlook, Social Media, Merchandising, Public Speaking, Management, Leadership, Coaching, Recruiting, Retail, Strategic Planning, Budgets, Staff Development, Public Relations, Social Networking, Team Leadership, Training, Access, Research, Team Building, Leadership Development, Employee Training, Teaching
Education
Boise State University
Green River Community College
U.S. Cellular October 2013 - Present
U.S. Cellular September 2007 - October 2013
T-Mobile April 2005 - September 2007
AT&T Wireless February 2000 - April 2005
Skills
Marketing, Direct Sales, Account Management, Customer Retention, Wireless, Sales Management, Sales Process, Sales Operations, Leadership, Leadership Development, Situational Leadership, Microsoft Office 2007, Negotiation, Change Management, Training, Customer Experience, Cold Calling, Team Building, Quotas, Sales, Cross-functional Team..., Management, Customer Satisfaction, Call Centers, Coaching, Human Resources, Networking, B2B, Selling, Telecommunications, Customer Service, Solution Selling, Cellular Communications, Salesforce.com, Mobile Devices, Sales Presentations, Strategic Partnerships, M2M, Building Relationships, Product Marketing, CRM, Team Leadership, Competitive Analysis, Strategy
Education
Lake Forest Graduate School of Management 2012 — 2013
Master of Business Administration (MBA), Leadership
Tulane University - A.B. Freeman School of Business 2006 — 2006
Master Certification, Business Management
University of Notre Dame - Mendoza College of Business 2005 — 2005
Executive Certificate, Negotiations
Boston College 1994 — 1999
B.A., Human Development (Psychology), Communications - Concentrations in Marketing/Advertising
Academy of the Sacred Heart 1990 — 1994
Strike First Security Labs, LLC April 2012 - Present
Cisco Systems January 2013 - February 2014
East West University September 2012 - November 2012
DeVry University July 2008 - May 2012
Fortinet August 2011 - November 2011
PiVital Networks April 2006 - May 2011
Children's Memorial Hospital March 2010 - March 2011
City Colleges of Chicago August 2008 - May 2009
De Vry University February 2008 - April 2009
U.S. Cellular November 2005 - December 2007
Skills
IPSec, Intrusion Detection, SIEM, 802.1x, SSL VPN, AAA, VISA PCI DSS, VPN, CISSP, PCI DSS, RADIUS, TACACS+, WAN, Routers, Firewalls, Routing, Network Architecture, TCP/IP, IPS, Lancope, IPFIX, Netflow, Cisco ISE, Ironport, Cisco Security, Cisco Wireless, Windows Server, LAN-WAN, Juniper, QoS, DNS, OSPF, Data Center, Cisco Routers, BGP, EIGRP, Cisco Technologies, Network Security, Security, Computer Security, Information Security, Penetration Testing
Education
Stanford University Graduate School of Business
Standford Center for Professional Development Certificate Program, Innovation and Entrepreneurship
DePaul University 2005 — 2008
Master of Science, Computer Infromation and Network Security (CINS)
DePaul University 2003 — 2005
Master of Science, Telecommunication Systems, Data and Voice Communications
De Vry University 2000 — 2003
B.S., Telecommunication Systems, Data and Voice Communications
Capella University 2011 — 2011
Doctor of Philosophy (PhD Candidate), Computer and Information Systems Security/Information Assurance
U.S. Cellular June 2014 - Present
Regional Media August 2012 - Present
Verizon Wireless September 2013 - June 2014
Total Connexions Verizon Wireless January 2007 - August 2012
Skills
Sales, Sales Management, Dimensions of..., Customer Satisfaction, Solution Selling, Customer Service, Customer Insight, Customer Experience, Customer Retention, Customer Acquisition, Technology, Cellular Communications, Mechanics, Construction
Education
Black Hawk College 2002 — 2003
Cambridge High School 1998 — 2002
U.S. Cellular January 2014 - Present
Skills
Process Improvement, SAP, Business Analysis, Analysis, Access, Microsoft Excel, Data Analysis, Telecommunications, Budgets, Microsoft Office, Outlook, Cross-functional Team..., Account Management, Project Planning, Customer Satisfaction, Team Leadership, Finance, Six Sigma, Visio, Training, Accounts Payable, Accounting, Business Process..., Databases, Management, Software Documentation, PowerPoint, Sales Operations, Program Management, Accounts Receivable, Supply Chain, Quality Assurance, Troubleshooting, Strategic Planning, Project Management, Leadership, Retail, Operations Management, Financial Analysis, Microsoft Word, Auditing, SharePoint, Financial Reporting, MS Project, Invoicing, Change Management, Supply Chain Management, Procurement
Education
Keller Graduate School of Management 2007 — 2009
Master's, Information Systems Management
Boston University 1990 — 1992
Certificate of Performance, Opera
University of Illinois at Urbana-Champaign 1987 — 1990
Master's of Music, Voice
Verizon Wireless September 2010 - Present
AT&T January 2010 - March 2010
U.S. Cellular February 2008 - December 2009
Blue Etc Sprint June 2006 - February 2008
Aubrey Chevrolet May 2006 - June 2006
Wichita Furniture August 2005 - April 2006
Skills
Sales, Customer Experience, Solution Selling, Sales Process, Sales Presentations, Customer Retention, Networking, Wireless, Telecommunications, Team Leadership, Product Management, Wireless Networking, Managed Services, VoIP, Mobile Devices, Unified Communications, M2M, LTE, 4G, CDMA, Mobile Technology, Cold Calling, 3G, UMTS, Broadband, Ethernet, WAN, Wireless Broadband, Cloud Computing, Mobile Communications, GSM, Direct Sales, Cellular Communications, IP, SIP, CRM, Leadership, Marketing, People Skills
Education
MacArthur High School 1997 — 1999
Diploma, Marketing, Forensics Competitive Speech, Studio Art
Cameron University
U.S. Cellular April 2014 - Present
U.S. Cellular August 2012 - April 2014
U.S. Cellular January 2012 - August 2012
U.S. Cellular September 2010 - January 2012
Wells Fargo Financial May 2009 - September 2010
Wells Fargo Financial December 2008 - May 2009
Wells Fargo Financial May 2007 - December 2008
Wells Fargo Financial October 2006 - May 2007
Perry Communications Group September 2005 - August 2006
Skills
Sales Leadership..., Workshop Facilitation, Sales Management..., Sales, Retail, Leadership Development, Wireless, Strategy, Training Delivery, Telecommunications, Team Leadership, Store Management, Sales Management, Spanish, Operations Management, Customer Experience, Customer Retention, Finance, Training, Coaching, Mobile Devices, Credit, Team Building, Employee Training, Public Relations, Business Planning, Leadership, Program Management, Recruiting, Management, Sales Operations, Sales Process
Education
Oklahoma State University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Sacramento 2003 — 2005
BS, Business Administration: Marketing Emphasis
Brigham Young University 2002 — 2002
Self-employed October 2007 - Present
U.S. Cellular 2006 - 2009
Skills
Events, Sales Process, Customer Service, Social Skills, Weddings, Life Events
Education
Boise State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
College of Southern Idaho
Associate of Arts (A.A.)
U.S. Cellular July 2014 - Present
U.S. Cellular February 2013 - July 2014
U.S. Cellular 2004 - 2013
U.S. Cellular 2002 - 2004
U.S. Cellular 1997 - 2002
U.S. Cellular 1991 - 1996
U.S. Cellular 1990 - 1991
U.S. Cellular 1987 - 1990
Skills
Wireless, 4G, Cellular Communications, CDMA, Telecommunications, Wireless Networking, LTE, Vendor Management, Cross-functional Team..., 3G, EVDO, Project Management..., Contract Negotiation, Lease Negotiations, Budgets, Portfolio Management, Program Management
Education
Brescia University 1999 — 2005
Bachelor of Science (BS), Business
ITT Technical Institute 1981 — 1983
Associate of Science (AS), EET
Primerica September 2015 - Present
Lyft January 2015 - Present
iCracked Inc. August 2015 - Present
Microsoft June 2015 - September 2015
Apple 2014 - 2015
AT&T June 2011 - December 2011
U.S. Cellular July 2010 - January 2011
Heavyweight Records/A&M Records October 2006 - January 2009
Maytag January 2004 - January 2005
American Airlines April 2002 - July 2003
Skills
Entertainment, Music Industry, Music, Music Production, Recording, Songwriting, Music Publishing, Social Media Marketing, Social Media, Studio Recording, Marketing Strategy, New Business Development, Public Speaking, Online Advertising, Music Videos, Songs, Music Supervision, Creative Writer, Record Labels, Customer Service, Management, Social Networking, Sound, Audio Engineering, Concerts, Creative Writing, Entrepreneurship
Education
CompTiA+ 2014 — 2014
Certification, Mobile Technician
Union Public Schools 2012 — 2012
High School Diploma, General Studies
California State University-Dominguez Hills 2003 — 2005
Certificate Of Completion, Horticulture
Centinela Valley School District 2000 — 2001
Certification, Legal Mediation
MUTI January 2015 - Present
MUTI July 2013 - January 2015
U.S. Cellular November 2005 - June 2013
Best Buy October 2004 - May 2007
Skills
Information Technology, Sales, Network Engineering, Customer Service, Networking, Integration, Computer Network..., Hardware, Leadership, IP, Microwave, RF, Routers, Testing, Cellular Communications, Wireless Networking, Wireless
Education
Black Hawk College 2003 — 2005
Computer Science
Associated Bank February 2014 - Present
Associated Bank November 2013 - Present
U.S. Cellular May 2011 - March 2013
U.S. Cellular November 2010 - May 2011
Independent Contractor March 2010 - November 2010
WREX TV December 2007 - March 2009
Illinois Valley Yacht Club July 2007 - December 2007
Dockside Bar March 2007 - July 2007
WEEK-TV August 2003 - March 2007
Skills
Final Cut Pro, Social Media Marketing, Videography, Public Relations, Copywriting, Video Production, Blogging, Event Management, Photoshop, Customer Service, Editing, Event Planning, Newsletters, Public Speaking, Retail, Social Networking, Press Releases, Management, Creative Writing, Microsoft Office
Education
Bradley University 2001 — 2006
Bachelor of Science (B.S.), Communication and Media Studies
Prairie Central High School 1997 — 2001
U.S. Cellular May 2012 - Present
Todd Gray Enterprises April 2011 - May 2012
ARAMARK October 2008 - April 2011
Ace Hardware July 2003 - February 2008
Ace Hardware July 2002 - July 2003
Ace Hardware April 1999 - June 2002
CASH CONVERTERS USA April 1997 - March 1999
Sears, Roebuck and Co. February 1996 - April 1997
Pet Care Plus, Inc. August 1993 - July 1995
Osco Drug January 1989 - August 1993
Skills
Project Implementation, Program Implementation, Plan Implementation, Performance Management, Profit & Loss Management, Market Analysis, Strategic Planning, Strategic Thinking, Achieving Results, Solutions Development, Decision Making, Goal Oriented, Time Management, Internal/External..., Active Listening, Client Relationship..., Building Relationships, Delegation, Empowering Others, Multi-unit Management, Team Leadership, Change Agent, Retail Management, Managing High..., Coaching, Giving Feedback, Program Facilitation, Training & Development, Customer Focus, Inventory Management, Planning, Problem Solving, Innovator, Process Improvement, Process Development, Business Creation, Complaint Handling, Initiating, Visual Merchandising, Budgeting, Vendor Management, Situation Analysis, Leading Cross..., Team Oriented, Retail, Sales Pipeline..., Emotional Intelligence, Talent Identification, Business Management, Product Marketing
Education
Keller Graduate School of Management 1995 — 1999
MBA, Business Administration
Keller Graduate School of Management 1995 — 1999
Graduate Certificate, Human Resource Management
Butler University 1983 — 1987
B.S., Radio/Television, Business
Benedictine University January 2012 - Present
Benedictine University 2012 - Present
Aeropostale August 2008 - December 2009
The Limited Too April 2007 - August 2008
U.S. Cellular March 2007 - August 2007
Claire's Accessories/The Icing February 2006 - January 2007
Filia's August 2002 - August 2006
Skills
Sales, Microsoft Office, Time Management, Leadership, PowerPoint, Customer Satisfaction, Customer Service, Management, Training, Social Media
Education
Benedictine University 2013 — 2016
Bachelor of Business Management, Business/Managerial Economics
Baxter International Inc. May 2015 - Present
Baxter International Inc. August 2013 - Present
U.S. Cellular June 2012 - August 2013
U.S. Cellular January 2011 - May 2012
US Cellular May 2009 - August 2011
U.S. Cellular December 2006 - May 2009
U.S. Cellular September 2004 - November 2006
Oracle Corporation 1994 - 2004
E. Carlson & Associates 1991 - 1994
Skills
Vendor Management, SDLC, Telecommunications, Process Improvement, Business Analysis, Cross-functional Team..., Program Management, Business Intelligence, Data Warehousing, Data Governance, Business Case, Strategic Planning, Analysis, Management, Wireless, Business Process..., Project Planning, Leadership, Data Management, Analytics, Strategy
Education
Boston College
Bachelor's Degree
DePaul University
M.B.A.
MasTec Advanced Technologies May 2015 - Present
Independant Contractor March 2015 - May 2015
Q1 Productions 2014 - March 2015
Analyte Health September 2013 - March 2014
A & J Plating 2013 - March 2014
Verizon Wireless 2010 - 2013
U.S. Cellular 2007 - 2010
Sam Ash Music January 2000 - January 2007
Skills
Account Management, Customer Satisfaction, Customer Service, Enterprise Software, Leadership, Management, Marketing Strategy, Microsoft Office, OS X, SaaS, Sales, Salesforce.com, Solution Selling, Team Building, Team Leadership, Event Planning, Marketing, Sales Management, Social Media, Social Networking, Training, Sales Operations, Time Management, Cold Calling, B2B
Education
Capella University 2015 — 2016
Bachelor's Degree, Information Technology
DePaul University 2012 — 2015
Bachelor of Information Technology
Harper College
Associate of Arts (A.A.), General Education
Supreme Management Group May 2014 - Present
ADT March 2014 - May 2014
ASG Security October 2013 - February 2014
U.S. Cellular November 2012 - October 2013
Advantage Sales and Marketing November 2012 - April 2013
Target October 2012 - December 2012
Wendy's June 2012 - October 2012
Walmart November 2011 - March 2012
Omni Hotels May 2011 - September 2011
Wendy's February 2010 - December 2010
Skills
Customer Service, Microsoft Excel, Microsoft Word, Multitasking Skills, People-oriented, Resolve Issues, Sales, Sales Promotion, Website Promotion, Acting, Voice Acting, Gymnastics, Freelance Writing, Accounting, Telephone Skills
Education
Cape Fear Community College 2012 — 2015
Associate of Science (A.S.), Information Technology
Fernandina Beach High 2003 — 2006
Diploma, Required, 12
U.S. Cellular August 2012 - Present
CME Group August 2006 - August 2012
Ellwood Associates April 2000 - July 2006
US Cellular 1995 - 2000
Skills
ETL, Data Modeling, Oracle, Business Objects, Informatica, Oracle Warehouse Builder, PL/SQL, Unix, Linux, Sagent, SQL Server, UC4, JIRA
Education
Bowling Green State University 1990 — 1995
Bachelors Of Science, Computer Science
U.S. Cellular November 2004 - December 2013
AT&T June 2003 - November 2004
The Kar Mart January 2000 - June 2003
Advance America 1998 - 2000
Skills
Customer Service, Customer Retention, Wireless, Sales, Direct Sales, Customer Satisfaction, Accounting, Account Management, Quotas, Exceeding Quotas, Sales Process, Team Building, Building Relationships, Telecommunications, B2B, Digital Media, Small Business, Marketing, Golf, Facebook, Mac, Sales Operations, Call Centers, Customer Experience, Cold Calling, Salesforce.com, Sales Presentations, Selling, Solution Selling, Sales Management, Strategic Partnerships, Finance, Lead Generation, Competitive Analysis, Selling Skills, CRM, Deal Closure, Customer Acquisition, Outside Sales, Qualifying Prospects, Inside Sales, Sales Force Development, Product Marketing, Business Development, Management, Leadership, Marketing Strategy, Strategic Planning, Team Leadership, Event Planning
Education
St. Ambrose University 2014 — 2016
Marketing and Management
Kishwaukee College 1996 — 1998
Accounting and Finance
Black Hawk College 1995 — 1996
Business/Commerce, General
Rock Island High School
General Studies
Boehringer Ingelheim April 2013 - Present
Transamerica Life Insurance Company 2014 - 2015
Transamerica Life Insurance Company 2014 - 2015
Transamerica Life Insurance Company 2014 - 2015
Verizon Wireless March 2012 - April 2013
U.S. Cellular March 2009 - November 2011
U.S. Cellular April 2008 - March 2009
Skills
Public Speaking, Customer Service, Customer Satisfaction, Sales, Cellular Communications, Team Leadership, Marketing, Wireless, Call Center, Wireless Networking, Events Organizer, Telecommunications, Troubleshooting, Events Coordination, Customer Retention, Mobile Devices, Mobile Technology, Inventory Management, Blackberry, Networking, Technical Support, Call Centers
Education
Buena Vista University 2013 — 2015
Public Administration
Iowa Central Community College 2013 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Kirkwood Community College 2006 — 2010
Associate of Art, Paralegal
Amazon Web Services June 2015 - Present
Emerson Network Power June 2014 - August 2014
Verizon Wireless June 2012 - July 2013
Verizon Wireless June 2008 - June 2012
U.S. Cellular September 2006 - June 2008
Skills
Strategic Planning, Strategy, Data Mining, Optimization, Monte Carlo Simulation, Regression Analysis, Multivariate Analysis, Finance, Market Sizing, SWOT analysis, Forecasting, Operations Research, Telecommunications, Cross-functional Team..., Project Management, Data Analysis, Research, Leadership, Microsoft Excel, Management, Financial Analysis, Process Improvement, Analysis, Microsoft Office, Integration, Product Management
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2015
Master of Business Administration (M.B.A.), General Management, Business Analytics, 3.90 GPA with 28% extra course units
Bucknell University 2002 — 2006
BSEE, Electrical Engineering
Brooks Lawn Service, LLC July 2015 - Present
Verizon Wireless November 2013 - Present
Fred Brooks Photography January 2009 - Present
Brooks Cabling and Telecom June 1998 - Present
Cal Sport Media January 2011 - Present
Icon Sports Media February 2010 - Present
T-Mobile January 2005 - November 2013
TruePosition June 2004 - January 2005
U.S. Cellular March 2001 - May 2004
Ideacom Technologies 1996 - 2001
Skills
Telecommunications, Telephony, Telecommunications..., Telecommunication..., Photography, Sports Photography, Digital Photography, Portrait Photography, Commercial Photography, Information Technology, 3G, Fiber Optics, Cabling, Telecom Switching, UMTS, Computer Network..., Wireless, Management, Organizational..., Organizational..., Ericsson OSS, 4G, Structured Cabling, NOC, Voice Switching, PBX, Lucent 5E, Nortel DMS, GSM, Routers, Wireless Networking, Studio Photography, Event Photography, Telecommunications..., Telecommunications..., Voice Mail, Network Optimization, Wireless Routers, MBA, IT Operations, IT Management, Operations Management, Program Management, Switches, Troubleshooting, Networking, Cellular Communications, Technical Support, WAN
Education
Bethel College (TN) 2012 — 2013
Master of Business Administration (MBA), Information Technology, 3.97
Bethel College (TN) 2010 — 2011
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Southwest Tennessee Community College 2007 — 2008
N/A, Business Administration and Management, General
Pellissippi State Community College 2003 — 2004
N/A, Computer Systems Networking and Telecommunications
University of Tennessee-Knoxville 1990 — 1993
N/A, Human Services, General
Lane College 1987 — 1989
Business Administration and Management, General
Munford High School
Indiana University Health July 2015 - Present
Granite Telecommunications September 2013 - June 2015
U.S. Cellular August 2010 - July 2013
FedEx Express August 2004 - August 2010
Angel Academy January 2004 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Cost Accounting, Sustainability, Sales Process, Management, Supply Chain, Time Management, Access, Financial Reporting, Critical Thinking, Goal Oriented, Account Management, Oral & Written..., Team Leadership, Business Planning, Problem Solving, Collaboration, High level of initiative, Organization, Highly detail oriented, Instruction, Teamwork, Work Well Independently, Timely Decision Making, Performance Improvement, Needs Analysis, Tax Preparation, Wireless Communications..., Process Scheduler, Analysis
Education
University of Wisconsin-Whitewater 2007 — 2013
Bachelor's, Integrated Science-Business (BS)
UNIVERSITY OF WISCONSIN-ROCK COUNTY 2002 — 2007
Associate of Liberal Arts and Science, General Studies
Blackhawk Technical College 2001 — 2001
Emergency Care Attendant (EMT Ambulance), A
US Cellular October 2008 - Present
U.S. Cellular February 2000 - October 2008
US Cellular November 1998 - February 2000
US Cellular July 1996 - November 1998
US Cellular November 1995 - July 1996
Skills
Team Leadership, Technical Leadership, IT Management, Desktop Support..., Process Improvement, Technical Writing, Technical Documentation, Computer Hardware, Troubleshooting, Servers, Microsoft Windows - all..., TCP/IP, Switches, Continuous Improvement, Policy Definition, Telecommunications, Call Center, Wireless, Windows, Call Centers, ITIL v3 Foundations..., Wireless Networking, Cellular Communications, Cabling, Data Center, VoIP, Hardware, System Deployment, Computer Network..., Disaster Recovery, Network Design, Software Installation, T1, Networking
Education
Capella University 2008 — 2010
Masters, Business Administration
University of Tennessee-Knoxville 1993 — 1998
B.A., English
Roland Studios Photography November 2011 - Present
US Cellular April 2009 - November 2011
U.S. Cellular December 2006 - April 2009
Games Workshop May 2004 - March 2006
Games Workshop October 2003 - May 2004
Games Workshop January 2002 - October 2003
Peru Tribune January 1999 - December 2001
Skills
Leadership, Account Management, Marketing, Sales, Sales Management, Inventory Management, Hiring, Forecasting, Strategic Planning, Expense Management, Operating Budgets, Customer Satisfaction, Customer Retention, Project Management, Training, Organizational..., P&L Accountability, Store Operations, Proofreading, Copy Editing, Creative Writing, Marketing Event Planning, Retail, Management, B2B, Market Planning, Advertising, Sales Operations, Customer Service, Cold Calling, Sales Process, Customer Experience, P&L Management, Direct Sales, Strategy, Networking, Selling, Online Advertising, P&L
Education
Butler University 1998 — 1998
Certificate, Business Studies
DePauw University 1994 — 1998
B.A., Communication
ARAMARK May 2013 - Present
Target June 2012 - May 2013
Cargill July 2011 - June 2012
Cargill November 2008 - July 2011
Cargill September 2007 - November 2008
U.S. Cellular June 2006 - June 2007
U.S. Cellular June 2005 - June 2006
U.S. Cellular May 2003 - June 2005
Best Buy 2001 - 2003
Pillsbury Company 1994 - 2001
Skills
Change Management, Operational Excellence, Shared Services, Service Management, Outsourcing Management, ITIL, IT Management, IT Service Management, IT Outsourcing, BPO, Appreciative Inquiry, Team Leadership, SAP, Infrastructure..., Teaching, Strategic Planning, Communication, Business Strategy, ERP, Vendor Management, IT Strategy, Process Improvement, Data Center, Disaster Recovery, Business Analysis, Integration, Enterprise Software, Enterprise Architecture, Strategy, Project Management, Program Management, Business Intelligence, Outsourcing, Business Process, CRM, Cross-functional Team..., Management, Leadership, Information Technology, Team Building, Business Process..., Project Portfolio..., Service Delivery, Software Development, SDLC, Governance, Coaching, SharePoint, PMP, PMO
Education
Bethel University 2002 — 2004
Bachelor's Degree
University of Minnesota-Twin Cities 1989 — 1991
Bethel University 1986 — 1988
U.S. Cellular Disputes Department RepresentativeWells Fargo$
Skills
Cellular Communications, Wireless, Customer Experience..., Sales Management, Customer Service, Telecommunications, Leadership, Training, Customer Satisfaction, Team Leadership, Team Building, Customer Retention, Coaching, Customer Experience
Education
University of Phoenix 2010 — 2012
Master of Management, Management, Human Resources
Buena Vista University 2004 — 2008
Psychology, Psychology, Business
RVIBE March 2012 - April 2015
Rasmussen College July 2010 - February 2012
AGT Tax & Insurance Services February 2009 - July 2010
U.S. Cellular June 2007 - June 2008
Piedmont Group, Inc July 2006 - June 2007
Mack & Associates July 2005 - June 2006
Re:Sources USA IT November 2004 - July 2005
Milhous Childrens' Services June 2004 - September 2004
Community Legal Information Center August 2002 - May 2004
Camp Micah June 2003 - August 2003
Skills
Training, Leadership, Event Planning, Problem Solving, Project Management, Microsoft Office, Team Leadership, Instructional Design, Business Analysis, Strategic Design, Adobe Connect, Project Coordination, Research, Virtual Training, Management, Event Direction, Team Building, Time Management, Sustainability, Program Management, Event Management, Customer Service, Microsoft Word, Concierge Services, Travel Planning, Community Organizing, Non-profit Board...
Education
California State University-Chico 2000 — 2004
BA, Political Science, Pre-Law, Paralegal Certificate
Stevenson High School 1996 — 2000
U.S. Cellular February 2014 - Present
U.S. Cellular July 2012 - Present
U.S. Cellular June 2011 - July 2012
Culligan International September 2008 - March 2011
United Plastics Group February 2008 - September 2008
American Access Casualty Company November 2005 - February 2008
Taste America Group January 1998 - January 2003
Millennium Group November 1996 - December 1997
Skills
Forecasting, Strategic Financial..., Finance, Strategic Planning, Budgets, Product Management, Competitive Analysis, Microsoft Excel, Financial Modeling, Customer Service, Sales Operations, Contract Negotiation, Team Building, Leadership, CRM, Financial Planning, Strategic Partnerships, Training, Product Marketing
Education
Butler University 1992 — 1996
BA, History
North Park University 2003 — 2005
Masters, Business Administration; Finance and Marketing
US Cellular March 2005 - Present
U.S. Cellular 2005 - Present
Abbott Labs February 2002 - December 2004
MG Consulting 2000 - 2003
3Com 1997 - 2000
Skills
Maintenance & Repair, Vendor Management, Project Management, Cross-functional Team..., Process Improvement, Team Building, Customer Satisfaction, Contract Negotiation, Management, Budgets, Sales Operations, Team Leadership, Leadership, Training, Telecommunications, Facilities Management, Retail, Customer Experience, Project Planning, Wireless, Leadership Development, Customer Retention, Sales, Program Management, Call Centers, Strategy, Account Management, Real Estate, Troubleshooting, Inventory Management, Strategic Planning, Operations Management, Direct Sales, Sales Management, Sales Process
Education
Bradley University 1979 — 1983
Bachelor of Arts, Interior Design
MGR Consulting, Inc. June 2013 - Present
Professional Misfits, Inc. January 2011 - June 2013
U.S. Cellular July 2007 - January 2009
Tribune Media Net December 2006 - April 2007
CNA Insurance October 2005 - September 2006
Skills
7+ years of experience..., Highly organized with..., Critical thinker., Microsoft Office,..., Extensive experience..., 7+ years experience in..., Self-starter with..., Expertise in database..., Report transcription..., Microsoft Excel, Recruiting, Leadership, Talent Management, Analysis, Human Resources, Facilitation Skills, Public Speaking, Management, Organizational..., Talent Acquisition, Workshop Facilitation, Training, Program Management, Facilitation
Education
MGR Consulting, Inc. 2009 — 2009
Focused Facilitator Academy, Facilitation
Excelsior College 1999 — 1999
BS, Liberal Arts
MGR Consulting, Inc. 1998 — 1998
FAST Session Leader Workshop, Facilitation
California College of the Arts 1992 — 1998
Fine/Studio Arts, General
RR Donnelley 2015 - Present
U.S. Cellular 2014 - 2014
Inte Q June 2008 - 2014
SHC Direct 2007 - 2008
SHC Direct 2005 - 2007
Indicium Consulting January 2004 - June 2005
MRCI Inc. 2002 - 2004
Skills
Information Security, Penetration Testing, PCI DSS, Vulnerability Management, IT Operations, Information Security..., IT Management, CISSP, Secure Network..., Vulnerability Assessment, Virtualization, VPN, Data Security, Cisco Technologies, Information Security..., Microsoft SQL Server, VMware, Intrusion Detection, .NET, Identity Management, ISO 27001, Splunk, Mobile Devices, Enterprise Risk..., IIS, System Center Suite, Tripwire Enterprise, Nessus, Metasploit, Microsoft Certified..., IT GRC, SSAE16, SAS70, Sarbanes-Oxley, Physical Security, Hyper-V, Linux System..., Windows System..., Rational AppScan, Qualys, Brocade, Datacenter..., SSO, Internal Audit, Policy Writing, Operations Management, IT Security Operations, Quantitative Risk, Checkpoint Security, Palo Alto Networks
Education
Benedictine University
Bachelor of Arts (B.A.), Summa cum laude, 4.0/4.0
Carolina Auto Connection August 2014 - Present
Samsung SDS April 2013 - Present
Cellular Sales/ Verizon Wireless December 2012 - Present
Independent Product Manager and Consultant 2012 - Present
U.S. Cellular June 2014 - August 2014
East Coast Volkswagen April 2010 - November 2011
Wyndham Worldwide January 2009 - January 2010
Buyers Choice Realty 2009 - 2009
Skills
Sales Management, Negotiation, Selling, Sales, Automotive, Customer Service, Social Media Marketing, Retail, Referrals, Purchasing, Social Media, SEO, Marketing, Marketing Strategy, Website Development, Facebook, Digital Marketing, Email Marketing, Business Development, Sales Presentations, Online Marketing, Social Networking
Education
Excelsior College 2011 — 2012
Webmaster Certified, Web/Multimedia Management and Webmaster
Central Piedmont Community College 2004 — 2006
Associate, Arts and Sciences; Business Administration
Cape Fear Community College 2000 — 2002
Schlossmann Auto Group November 2014 - Present
Sears Auto Center March 2014 - October 2014
School and Sport Pics July 2012 - December 2012
Classic Slice January 2011 - October 2012
Pabst Theater August 2006 - August 2010
U.S. Cellular January 2010 - July 2010
FedEx Office and Print Center May 2006 - May 2009
Dominium Property Management January 2000 - January 2004
Little Caesars January 2000 - January 2001
PorterMcDonalds January 1996 - January 2000
Skills
Microsoft Office, Adobe Creative Suite, Graphic Design, Photoshop, HTML, Customer Service, Computer Network..., Windows Administration, Network+, A+, Print Management, Computer Maintenance, Building Maintenance, Preventive Maintenance, Digital Production, International Shipping, Staff Supervision, Production Coordination, Photography, Photography Studio, Candid Photography, Photocopier, Social Photography, Still Photography, Mac
Education
MATC 2010 — 2012
IT, IT-Computer Networking
Brown College 2003 — 2004
Communications-Radio Broadcasting
PSAV February 2015 - Present
U.S. Cellular May 2013 - February 2015
U.S. Cellular August 2010 - May 2013
Sigma Chi - Delta Rho - Housing Corp. May 2009 - February 2013
Central States Funds June 2007 - August 2010
RLI Insurance 2006 - 2007
Merrill Lynch January 2006 - August 2006
Morgan Stanley September 2004 - May 2005
Skills
Forecasting, Financial Analysis, Auditing, Budgets, Team Building, Leadership, Finance, Customer Service, Marketing, Management, Strategy, Analysis
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MAFM, Finance
Bradley University 2003 — 2007
B.S., Finance
Athens High School
Athens High School
Independent Web Developer October 2013 - Present
U.S. Cellular March 2014 - October 2015
The meta Method November 2012 - July 2014
Meta Technical Consulting July 2011 - December 2013
Protexit BV May 2013 - July 2013
PAETEC October 2007 - July 2011
Paw Creek Academy August 2006 - June 2007
Skills
Entrepreneurship, Start-ups, Strategy, Telecommunications, VoIP, Team Building, Marketing Strategy, Training, B2B, Social Networking, Project Planning, Social Media Marketing, IT Strategy, Public Relations, Coaching, Public Speaking, Time Management, Business Planning, CRM, Unified Communications, Critical Thinking, Marketing Communications, Problem Solving, IT Audit, Divergent Thinking, Social Media Strategy, jQuery, Big Data, CSS, HTML 5, CSS3, Node.js, jQuery UI, Express.js, Front-end Development, MongoDB, JavaScript, Linux, RESTful APIs
Education
Self-directed Intensive Research 2003 — 2013
Economic and Cultural Shifts
Southern Evangelical Seminary 2006 — 2006
M.A., Philosophy, 4.0
Calvary Chapel Bible College 2002 — 2004
Bachelor's degree, Philosophy and Religious Studies
Cabrillo College 2005 — 2006
A.A., Liberal Arts
Riverside City College 2004 — 2004
Liberal Arts
Brightstar May 2014 - Present
Brightstar Corp. September 2013 - May 2014
vRide February 2013 - September 2013
Wireless Vision, LLC May 2010 - December 2012
US Cellular October 2009 - May 2010
US Cellular October 2006 - October 2009
U.S. Cellular December 2003 - October 2006
T-Mobile September 2002 - December 2003
Avis Budget Group November 1996 - September 2002
Skills
Workforce Planning, Employee Relations, Employee Engagement, Employer Branding, Training Delivery, Curriculum Development, Sales Management, Sales Operations, Vendor Management, Vendor Selection, Recruiting, Development Of Employees, Employee Communications..., Benefits Negotiation, Employee Benefits, Profitable, Employee Recognition, Employment Law..., Organizational..., Organizational Structure, Strategy, Supplier Evaluation, Talent Acquisition, Talent Management, Applicant Tracking..., Cross-functional Team..., Human Resources, Personnel Management, Management, Training, Sourcing, Contract Negotiation, Hiring, Team Building, Leadership, College Recruiting, Forecasting, Performance Management, Leadership Development, Customer Satisfaction, Operations Management, Onboarding, Cold Calling, B2B, Customer Retention, Sales, Employee Training, Retail, Selling, P&L Management
Education
Capella University 2012 — 2013
Master's Degree
Capella University
Bachelor’s Degree
Spireon, Inc. November 2013 - Present
Spireon, Inc. September 2012 - November 2013
U.S. Cellular July 2008 - August 2012
Expedia April 2002 - July 2006
Skills
Salesforce.com, Direct Sales, Account Management, Sales Process, Solution Selling, Sales Operations, Sales Management, Sales Presentations, Strategic Partnerships, Product Marketing, CRM, SaaS, Fleet Management, NetSuite, Wireless, Telecommunications, Mobile Devices, M2M, Retail, Mobile Technology, Vendor Management, B2B, Training, Customer Service, Leadership, Customer Satisfaction, Contract Negotiation, Channel Partners, Customer Experience, Team Management
Education
Boise State University
U.S. Cellular January 2015 - Present
U.S. Cellular November 2013 - December 2014
U.S. Cellular April 2012 - November 2013
Sears Holdings Corporation January 2011 - March 2012
Sears Holdings Management Corporation September 2006 - December 2011
Sears Holdings Corporation February 2004 - August 2006
PolyOne June 2002 - January 2004
Skills
Product Management, Product Marketing, Marketing Strategy, Process Improvement, Processes Development, Procedure Development, Vendor Relationships, Negotiation, Collaborative Problem..., Business Solutions..., Strategic Planning, Team Facilitation, Supply Chain Management, Sales Operations, Retail, Forecasting, Product Development, Advertising, Pricing, P&L Management, Competitive Analysis, Merchandising, Cross-functional Team...
Education
Bradley University
BA, International Business, Marketing
Early Frost Farms and Greenhouse 2015 - Present
Shopko March 2013 - April 2015
Dunham's Sports February 2008 - March 2013
Target Corporation November 1999 - February 2008
U.S. Cellular June 1994 - November 1999
St. Joseph Mercy Hospital September 1985 - June 1993
Skills
Retail, Merchandising, Leadership Development, Management Development, Strategic Planning, Work Well Independently, Consensus Building, Motivational Speaking, Instructional Videos, Training Leadership, Facilities Management, Training, Management, Leadership, Sales
Education
Briar Cliff University 1981 — 1985
BA, Communications
U.S. Cellular November 2012 - Present
Charter College April 2012 - November 2012
Gonzaga University, Graduate School of Business August 2010 - December 2011
APX Alarm Security Solutions Inc., American Alarms, Firstline Alarms March 2007 - August 2010
AMX International August 2009 - December 2009
Nextel Communications / Alert Cellular Verizon July 2005 - August 2006
The Church of Jesus Christ of Latter-day Saints December 2002 - December 2004
Skills
College Recruiting, Social Media Marketing, Marketing Strategy, Direct Sales and..., Human Relations, Marketing Communications, Brazilian Portuguese, Mobile Devices, Graphic Design, Advertising, Training & Development, Adobe Creative Suite, Microsoft Office, Public Speaking, Customer Service, Web Design, Leadership, Training, Sales, Employee Training, Event Planning, Marketing, People Skills, Management, Microsoft Excel, PowerPoint, Public Relations, Social Networking, Microsoft Word
Education
Gonzaga University 2010 — 2011
MBA, Administration and Marketing
Gonzaga University - School of Business Administration 2010 — 2011
MBA, Business Administration
Brigham Young University - Idaho 2005 — 2009
Bachelors of Science, Communications
kennewick high 1998 — 2001
H3MS
Goodwill Industries of Southeast Wisconsin, Inc. July 2011 - September 2011
U.S. Cellular September 2006 - July 2010
TCF Bank April 2006 - September 2006
Pick N Save January 2004 - April 2006
Education
Bryant and Stratton College 2009 — 2011
Associate's, Business
Bryant & Stratton College
Business Associate
U.S. Cellular September 2010 - Present
Mitchell Martin Inc. - Consultant for CNA Insurance May 2010 - July 2010
CTB/McGraw-Hill May 2008 - November 2009
College of American Pathologists February 2005 - April 2008
Discover Financial Services April 2004 - February 2005
TEKsystems January 2002 - November 2003
Sears, Roebuck and Co. April 1998 - January 2002
Compuware January 1998 - April 1998
ADP January 1996 - December 1997
Spectrum Data Technologies 1993 - 1996
Skills
ITIL, Consulting, Financial Services, Healthcare, Insurance, Manufacturing, Retail, Logistics, Cross-functional Team..., Technical Support, Windows, Infrastructure, Vendor Management, IT Strategy, SDLC, PMP, IT Management, Visio, Business Analysis, SharePoint, Business Process..., ERP, Security, Strategy, Enterprise Software, Information Technology, Program Management, Integration, Management, Project Management, Change Management, Team Leadership, Process Improvement, Leadership, Project Portfolio..., Testing, Training, System Deployment, Software Development, Virtualization
Education
Bradley University 1981 — 1985
BS
Harper College
Sears Holdings Corporation April 2012 - Present
The Chicago School of Professional Psychology September 2011 - Present
The Greenleaf Center for Servant Leadership November 2010 - Present
Benedictine University September 2010 - Present
U.S. Cellular September 2007 - September 2010
U.S. Cellular October 2004 - April 2007
U.S. Cellular September 2000 - September 2004
SBC/Ameritech August 1997 - August 2000
Texas Instruments July 1996 - July 1997
Texas Instruments June 1993 - June 1996
Skills
Leadership Development, Organizational..., Leadership, Talent Management, Team Building, Training, Coaching, Change Management, Strategy, Employee Training, Succession Planning, Cross-functional Team..., Program Management, Performance Management, Management, Organizational..., Emotional Intelligence, Executive Coaching, Strategic Planning, 360 Feedback, Workshop Facilitation, Human Resources, Instructional Design, Group Dynamics, Organizational Learning, Staff Development, Process Improvement, Organizational Design, Career Development, Employee Engagement, Management Consulting, Culture Change, Performance Improvement, Strategic Leadership, Personnel Management, Management Development, Situational Leadership, Workforce Planning, Career Counseling, Appreciative Inquiry, Training Delivery, Business Strategy, Conflict Resolution, Consulting, Mergers & Acquisitions, Organizational Behavior, Organizational..., Facilitators, Personal Development, Servant Leadership
Education
Benedictine University
Ph.D., Organization Development
The University of Texas at Dallas
M.S., Organization Development
Amberton (Amber) University
M.S., Management of Engineering Technology
Amberton (Amber) University
M.B.A.
Fitchburg State University
B.S., Computer Science
RedSky Technologies May 2014 - Present
Hewlett-Packard February 2013 - May 2014
Hewlett-Packard April 2012 - February 2013
U.S. Cellular March 2011 - April 2012
U.S. Cellular May 2010 - March 2011
U.S. Cellular October 2006 - May 2010
RenoSys Corporation May 2003 - September 2006
Galyans Headquarters October 2002 - May 2003
Butler University August 1999 - May 2003
Caremark May 2000 - May 2001
Skills
Troubleshooting, Telecommunications, Product Management, Product Support, Database Administration, Project Management, Technical Support, Software Development, Wireless, Networking, Databases, Business Analysis, Mobile Devices, Active Directory, PMP, Software Documentation, Customer Service, Management, Testing, Cisco Technologies, Strategy, Leadership, Quality Assurance, Switches, Software Installation, Windows, SQL, Integration
Education
DePaul University 2008 — 2011
Masters, Business Information Technology
Butler University 1999 — 2003
Bachelors, Computer Science
Kunes Country Chevy May 2015 - Present
Kunes Country Chevrolet Cadillac September 2012 - Present
U.S. Cellular December 2005 - October 2009
The Mobile Solution October 2003 - April 2005
Skills
Sales, Management, Entrepreneurship, Team Building, Customer Service, Team Leadership, Training, Coaching, Social Networking, Social Media, Retail, Public Speaking, Recruiting, Customer Satisfaction, Inventory Management, Microsoft Office, Automotive, Leadership Development, Cold Calling, PowerPoint, Sales Management, Sales Process, Automobile, Vehicles, Customer Retention, Microsoft Word, Profit, Teamwork, Facebook, Gross Profit, Negotiation, Leadership, Time Management, Sales Operations, Direct Sales
Education
Blackhawk Technical College 2010 — 2013
Associate's degree, Business Administration, Management and Operations
Blackhawk Technical College
Associate's degree, Business Administration and Management, General
Verizon Wireless January 2014 - Present
Gogo July 2013 - January 2014
Insight Global March 2013 - July 2013
U.S. Cellular August 2002 - March 2013
PrimeCo Personal Communications March 1997 - 2002
CellularOne (Southwestern Bell) 1994 - 1997
Skills
Wireless, CDMA, Cellular Communications, LTE, 4G, RF Engineering, Computer Network..., Wireless Networking, Telecommunications, EVDO, UMTS, 3G, WiMAX, CDMA2000, GSM, RF, Network Design, Microwave, Mobile Communications, Troubleshooting, IP, Testing, T1, Mobile Devices, Ethernet, TDMA, MPLS, VoIP
Education
Capella University 2012 — 2017
Bachelor of Science (BS), Business/ Management and Leadership, currently 4.0
ITT Technical Institute 1988 — 2000
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician, 3.5
U.S. Cellular July 2013 - Present
U.S. Cellular May 2009 - July 2013
US Cellular August 2005 - May 2009
U.S. Cellular June 2006 - May 2007
Skills
Leadership, Strategy, Customer Experience, Training, Cross-functional Team..., Call Centers, Project Planning, Telecommunications, Customer Retention, Customer Satisfaction, Vendor Management, Wireless, Quality Assurance, Team Building, Team Leadership, Product Management, Coaching, Change Management, Management, Employee Training, Strategic Planning, Video Production, People Development, Program Management, Project Management, Leadership Development, Process Improvement, E-commerce, Customer Service
Education
Berklee College of Music 2012 — 2013
Music Production
University of Phoenix 2001 — 2003
Business Administration, Business Management
Southern Oregon University 1992 — 1994
Psychology, Computer Sciences
Cognizant August 2014 - Present
U.S. Cellular October 2009 - June 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2005 - September 2009
Tata Consultancy Services July 2000 - July 2005
Skills
Business Intelligence, Data Warehousing, Integration, Oracle, ETL, Analytics
Education
University of Michigan - Stephen M. Ross School of Business 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management
Indian Institute of Engineering Science and Technology, Shibpur, Kolkata, India 1996 — 2000
Bachelor’s Degree, Electronics & Telecommunication Engineering
PeopleFirm, LLC 2010 - Present
Liberty Mutual Insurance 2010 - 2013
CalPERS 2009 - 2010
U.S. Cellular 2007 - 2008
DePaul University 2006 - 2007
Deloitte 1996 - 2006
Skills
Planning, Organizational Agility, Priority Setting, Change Management, Talent Management, Project Planning, Strategy, Leadership Development, Enterprise Software, Mergers & Acquisitions, Organizational..., Consulting, Business Process..., Organizational Design, Management Consulting
Education
University of Washington
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA
Monterey Institute of International Studies
MA
Canterbury Christ Church University
Illinois State University
BA English & History
U.S. Cellular March 2014 - June 2015
Meinhardt Vineyard and Winery/All Things Georgia April 2011 - March 2014
Paula Deen Retail Store September 2009 - October 2013
Kerry Americas February 2009 - September 2009
Paula Kay Artist Management August 2007 - March 2009
International Enrichment August 2003 - May 2007
Congressman Bart Gordon April 2001 - January 2007
Shandong University at Weihai, China August 2003 - January 2004
congressman bart gordon 2001 - 2003
Skills
Teamwork, Inventory Management, Word, Excel, Annual Reports, Scheduling, Shipping, Purchasing, PowerPoint, Customer Service, Budgeting, Microsoft Office, Administration, Event Management, Accounts Payable, Process Scheduler, Budgets, Order Picking, Inventory Distribution, Inventory Valuation, Inventory Accuracy, Perpetual Inventory, Manage Inventory, Vendor Partnerships, Marketing, Human Resources, Leadership, Management, Microsoft Excel
Education
Kaplan Real Estate Education 2015 — 2015
Real Estate, Real Estate
Birkbeck, U. of London 2004 — 2007
MA, Imperialism and Post-Colonial Societies
Carson-Newman College 1999 — 2003
BA, History/Political Science/International Relations/Philosophy
Kaplan Realestate
EMC January 2015 - Present
Nuveen Investments April 2011 - December 2014
Pactiv Corporation December 2002 - February 2011
U.S. Cellular July 2002 - November 2002
Arthur Andersen, LLC July 2001 - June 2002
NetEffect Corporation May 1999 - July 2001
Accenture September 1997 - May 1999
INVESCO Retirement Plan Services January 1996 - January 1997
CIGNA Health Care of Georgia January 1994 - January 1996
Skills
IT Strategy, IT Service Management, ITIL, Program Management, Operations Management, Optimization, Cost, IT Management, Service Management, IT Operations, Change Management, Vendor Management, PMO, Incident Management, Service Desk, Business Alignment, IT Transformation, Strategic Planning, People Management, Service Improvement, Process Engineering, Governance, Process Improvement, Team Building, BMC Remedy, Business Strategy, Team Leadership, IT Financial Management, Cross-functional Team..., Business Process..., IT Governance, Service Delivery, Enterprise Software, Management, Leadership, Business Process, Data Center, Information Technology, Strategy, Telecommunications, Team Management, Project Portfolio..., Project Planning, Integration, Enterprise Architecture, PRINCE2, Testing
Education
Berry College 1990 — 1991
Bachelor of Science, Psychology & English
Pink Elephant (PRINCE2) 2011 — 2011
Projects in Controlled Environments (PRINCE2)
Pink Elephant (ITIL) 2007 — 2011
ITIL Expert, Information Technology Infrastructure Library (ITIL)
CMMI Institute- Carnegie Mellon University 2015 — 2015
CMMI Associate, Capability Maturity Model Integration (CMMI)
Pink Elephant (Lean IT) 2015 — 2015
Lean IT Foundations, Lean IT Foundations: Using Lean Principles For Continual Service Improvement
Inspiration Financial Planning LLC March 2015 - Present
GE Capital June 2013 - March 2015
U.S. Cellular May 2011 - May 2013
Discover Financial Services February 2008 - May 2011
Redwood Analytics August 2006 - February 2008
Sidley Austin May 2001 - August 2006
Motorola January 2000 - May 2001
Education
Boston University 2014 — 2015
Certificate in Financial Planning, Financial Planning and Services
Northwestern University - Kellogg School of Management 2006 — 2010
Master of Business Administration, Accounting, Operations Management
DePauw University 1993 — 1997
BA, Spanish, Management Fellows Program
Comcast Spotlight March 2014 - Present
U.S. Cellular October 2012 - October 2013
Skills
Mobile Devices, Data Analysis, Interactive Advertising, Customer Retention, Microsoft Office, Leadership, Research, Competitive Analysis
Education
Boston College 2003 — 2007
Bachelor of Science (BS), Operations Management and Marketing
UPS Supply Chain Solutions April 2012 - Present
Sprint Nextel August 2009 - April 2012
Family Medicine and Minor Emergency Care Clinic October 2008 - June 2009
AT&T September 2007 - June 2008
U.S. Cellular September 2004 - January 2005
Foot Locker August 2000 - March 2004
Skills
Sales, Account Management, Supply Chain, New Business Development, Customer Satisfaction, Management, Logistics, Operations Management, Process Improvement, Solution Selling, Selling, Customer Service, Team Leadership, Key Account Management, Customer Retention, Sales Operations, Sales Management, Business Development, B2B, Sales Process, Retail, Contract Negotiation, Cold Calling, Transportation, Leadership
Education
Cameron University
Enterprise Truck Rental July 2015 - Present
Love Out Loud, LOL Chicago October 2012 - Present
Enterprise Truck Rental November 2014 - June 2015
Enterprise Commercial Trucks May 2014 - November 2014
Enterprise Rent-A-Car May 2013 - March 2014
Buena Vista University May 2012 - May 2013
Enterprise Rent-A-Car December 2012 - January 2013
Enterprise Rent-A-Car June 2012 - August 2012
U.S. Cellular January 2011 - May 2012
Buena Vista University January 2010 - October 2011
Skills
Public Speaking, Microsoft Office, Customer Service, Event Management, Event Planning, PowerPoint, Editing, Research, Sales, Customer Satisfaction, Leadership, Sales Operations, Social Media, Marketing, Team Leadership, Team Building, Networking, Management, Communication, Group Communication, Marketing Communications, Corporate Communications, Intercultural..., Acting, Marketing Strategy, Email Marketing, Online Marketing, Youth Mentoring, Strategic Communications, Retail, Budgets, Outlook, Microsoft Word, Teamwork, Advertising, Social Media Marketing, Social Networking, Facebook, Business
Education
Bethel University 2014 — 2015
Master of Arts (M.A.), Strategic Leadership
Buena Vista University 2009 — 2013
Bachelor of Arts, Communication Studies, Vocal Music Performance, Alumni
Technology Service Professionals November 2012 - Present
Astron Consulting August 2011 - November 2012
U.S. Cellular August 1997 - June 2011
Skills
Change Management, Microsoft Office, Microsoft Excel, Team Building, Troubleshooting, CDMA, LTE, Team Leadership, Project Planning, Leadership, Customer Service, Software Documentation, Telecommunications, Budgets, Management, MS Project, Customer Satisfaction, Analysis, Microsoft Word
Education
Cameron University 1994 — 2007
Associate of Arts and Sciences (AAS), Electronics Engineering Technology
Verizon Wireless September 2007 - Present
Verizon Wireless January 2006 - August 2007
Verizon Wireless January 2005 - December 2005
U.S. Cellular March 2003 - December 2004
AT&T August 2000 - February 2003
Cincinnati Bell January 2000 - July 2000
Alltel Wireless (Alliant Cellular, First Cellular, Centel Cellular) November 1997 - December 1999
Alltel Wireless (Alliant Cellular, First Cellular, Centel Cellular) August 1991 - October 1997
Alltel Wireless (Alliant Cellular, First Cellular, Centel Cellular) October 1990 - July 1991
Alltel Wireless (Alliant Cellular, First Cellular, Centel Cellular) December 1989 - September 1990
Skills
Management, Strategy, Contract Negotiation, Marketing, Customer Satisfaction, Account Management, Direct Sales, Telecommunications, Internet of Things, Mobile Devices, Product Development, Customer Retention
Education
Bowling Green State University 1985 — 1989
Bachelor of Business Administration (BBA), Sales & Marketing, Advertising
U.S. Cellular July 2014 - Present
U.S. Cellular August 2009 - June 2014
US Army November 1988 - May 1991
Skills
Sales Management, Sales Operations, Sales Process, Wireless, Relationship-builder..., Bilingual-English/Spanis..., Cross Cultural..., Sales, Hispanic Market, Telecommunications, Team Leadership, Customer Retention, Solution Selling, Account Management, Cellular Communications, International Relations, Pastoral Care, International Travel, Management
Education
Southwestern Baptist Theological Seminary 1995 — 2000
Master of Divinity (M.Div.), Theology/Theological Studies
California Baptist University 1993 — 1995
Bachelor's degree, History
KJWW Engineering Consultants October 2008 - Present
Nortel Networks September 2006 - October 2008
Lighting Associates, Inc December 2004 - September 2006
U.S. Cellular May 2001 - December 2004
Lighthouse Communication’s Inc. April 2000 - March 2001
Des Moines Area Community College. July 1999 - April 2000
Brown Engineering, Inc. May 1999 - August 1999
Sprint PCS March 1996 - May 1999
Sprint PCS October 1995 - March 1996
U.S. West New Vector Inc June 1992 - October 1995
Skills
Lighting Design, Architectural Lighting, Lighting, Lighting Control, LEED, Energy Efficiency, CAD, Revit, MEP, Lighting Controls, Energy Conservation, LEED AP, Submittals, Electrical Engineering, AutoCAD, BIM, Solid State Lighting, Green Building, Electricians, Power Distribution, Construction, Sustainable Design, AGI 32, Landscape Lighting, Architectural Design, Space planning, Design Research, LEED projects, Electrical Design, Energy Management, Engineering, Rendering, Manufacturing, Construction Drawings, 3D Modeling, SketchUp, Navisworks, Renovation, Energy Audits, NCQLP 2008 LC Certified, Commissioning Agent -..., Daylighting, Stage Lighting, Project Bidding, Change Orders, Space Planning, Construction Management, Project Management, Management
Education
St Ambrose 1982 — 1984
Business Law 2 Years
Bradley University 1979 — 1981
Construction Engineering, Construction Engineering
Moline Senior High 1976 — 1979
Diploma, Math - Drafting
U.S. Cellular April 2014 - Present
Hibbett Sporting Goods August 2011 - January 2013
Hibbett Sporting Goods August 2011 - January 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Teamwork, Leadership, Retail, Inventory Management
Education
Roane State Community College 2011 — 2013
Associate of Science (A.S.), Elementary Education and Teaching
Bryan College 2010 — 2011
MarketSource March 2014 - Present
U.S. Cellular May 2013 - March 2014
Time Warner Cable March 2011 - April 2013
Time Warner Cable May 2010 - April 2011
Time Warner Cable February 2008 - May 2010
Martin Self Storage March 2006 - February 2008
Skills
Call Centers, Call Center, Broadband, Telecommunications, Customer Experience, Customer Service, Workforce Management, Administrative..., Customer Retention, VoIP, Telephony, Customer Satisfaction, Troubleshooting, Wireless, Avaya, Technical Support, Avaya Technologies, Management, Team Leadership
Education
University of North Carolina at Wilmington 2015 — 2017
Bachelor of Science (B.S.), Chemistry
Cape Fear Community College 2004 — 2014
Associate of Arts (A.A.), Business Administration, Accounting, Economics, Finance and Marketing
Deere Employees Credit Union September 2013 - Present
U.S. Cellular June 2007 - September 2013
I Wireless October 2005 - June 2007
Furniture Row Companies (Oak Express) August 2004 - October 2005
Skills
Analytical Skills, Multitasking Skills, Communication Skills, Organization &..., Listening to customers, Customer Satisfaction, Customer Experience, Customer Retention, Conflict Resolution, Sales Process, Cellular Communications, Wireless, Quotas, 4G, Sales Operations, Direct Sales, Cold Calling, Telecommunications, Mobile Devices, Microsoft Excel, Microsoft Exchange, Microsoft Word, Self-motivated Team..., Fast-paced, Negotiation, Indirect Channel Sales
Education
Black Hawk College
Associate of Arts (AA)
U.S. Cellular 2012 - Present
Hewlett-Packard 2011 - 2012
Cisco Systems, Sanjose CA June 2008 - May 2011
Wells Fargo Bank December 2009 - May 2010
BlueShield of California, San Francisco, CA September 2007 - June 2008
Level 3 Communications, Broomfield, Colorado March 2007 - August 2007
Skills
Data Warehousing, ETL, Business Intelligence, Crystal Reports, Data Analysis, Informatica, Oracle, SDLC, SQL, Software Development, Toad, Unix, PL/SQL, Business Objects
Education
California State University-East Bay 2002 — 2006
MS, Computer Science
Osmania University
BE, Computer Science
Williams Interactive April 2014 - Present
Cargill February 2013 - March 2014
Activision July 2012 - October 2012
Brown College March 2010 - July 2012
NCO Group November 2009 - March 2010
U.S. Cellular June 2006 - August 2009
Atanasoft June 2005 - December 2005
Skills
Programming, C++, C#, Unity3D, Unreal Engine 3, .NET, Java, JavaScript, ActionScript, Windows, Visual Studio, Photoshop, 3D Studio Max, XNA, Linux, Mac OS X, HTML, Android, Computer Animation, Quality Assurance, 3D Modeling, Web Design, Computer Hardware, Databases, Web Development, Software Documentation, OS X, Blender, Software Development, Video Games, Game Design, Texturing, Visual C#, Computer Graphics, Dreamweaver, XP, User Interface Design, Computer Games, Zbrush, Xbox 360, Troubleshooting, Game Development, Character Animation, Visio, Maya, Windows 7, Scripting, Flash, XML, Technical Support
Education
Brown College 2010 — 2012
B.S., Video Game Design
Iowa State University 2003 — 2005
Computer Science
Muscatine Community College 2000 — 2003
A.A. & A.S., Liberal Arts and Science
U.S. Cellular January 2012 - Present
U.S. Cellular March 2006 - January 2012
The Allant Group March 2005 - March 2006
The Allant Group October 1999 - March 2005
The Allant Group January 1999 - October 1999
Creative Automation January 1996 - January 1999
Skills
Cross-functional Team..., Databases, Integrated Marketing, Email Marketing, Digital Marketing, Customer Acquisition, Direct Mail, Multi-channel Marketing, Marketing Strategy, Segmentation, B2B Marketing, Interactive Marketing, Marketing Communications, Analytics, Direct Marketing, Database Design, Data Processing, CRM Integration, Database Marketing, Digital Strategy, B2B, Project Management, Marketing, Product Management, Customer Retention, Mobile Marketing, Leadership, Management, Lead Generation
Education
Bradley University 1990 — 1994
Bachelors, Public Relations
Wireless Universe Inc. April 2014 - Present
Wireless Vision, LLC July 2010 - April 2014
U.S. Cellular November 2003 - July 2010
Skills
Customer Satisfaction, Blackberry, Talent Acquisition, Program Management, Coaching, Wireless, Account Management, Leadership, Training, Workshop Facilitation, Recruiting, Instructional Design, Team Building, Performance Management, Applicant Tracking..., Building Relationships, Business Development, Call Centers, Cold Calling, College Recruiting, Cross-functional Team..., Customer Experience, Customer Retention, Direct Sales, Employee Engagement, Employee Relations, Employee Training, Hiring, Human Resources, Income Statement, Interviews, Leadership Development, Management, Onboarding, Organizational..., Organizational..., Profit, Retail, Sales, Sales Management, Sales Operations, Sales Process, Sourcing, Store Management, Strategy, Succession Planning, Talent Management, Team Leadership, Telecommunications, Training Delivery
Education
Benedictine University
Sunrise Electric Sales/Market Development RepTop DriverOctober 2008 - March 2012
U.S. Cellular 2006 - 2007
Skills
New Business Development, Account Management
Education
Bradley University
Bachelor of Arts, Public Relations and Marketing
Red Hinge LLC July 2013 - Present
U.S. Cellular November 2012 - August 2013
Avots International, Inc. 1992 - August 2013
ASAP - TWS Education + Training May 1999 - May 2013
Health Management Systems August 2011 - August 2012
US Navy November 2006 - July 2011
Navy ERP Program 2006 - 2011
CountryWide Home Loans March 2005 - August 2006
Weyerhaeuser August 2004 - January 2005
Reliant Energy 1999 - October 2002
Skills
SAP R/3, Netcool, Unix, SAP, z/OS, Requirements Analysis, Integration, Unix Shell Scripting, Business Analysis, AIX, Management, Business Process, Solaris, TWS, IT Strategy, Oracle, Testing, Change Management, ERP, Software Development, Software Documentation, Project Planning, Business Intelligence, SQL, IBM Tivoli, Linux, Enterprise Architecture, Windows Server, Shell Scripting, Perl, IT Service Management, Visio, SOA, Software Project..., SDLC, ITIL, Databases, Solution Architecture, Security, Data Warehousing, Data Center, Disaster Recovery, IT Management, Data Migration, Cloud Computing, IT Operations, Virtualization, PMP, SharePoint, DB2
Education
Boston University 1971 — 1977
BS, CompSci
William Blair & Company December 2014 - Present
U.S. Cellular July 2012 - November 2014
CommScope January 2008 - June 2012
Andrew Corporation January 2007 - December 2007
Andrew Corporation 2006 - 2007
Andrew Corporation June 2005 - 2006
Peoples Energy 1991 - 2004
Skills
Computer Security, Risk Management, SAP, DLP, Identity Management, Data Security, SOX, Security, Network Security, SAP R/3, Information Security, Sarbanes-Oxley Act, Program Management, Strategy, IT Audit, Leadership, Project Management, Project Planning, Management, ITIL, Integration, IPS, Business Process..., Cloud Computing, Disaster Recovery, Business Continuity, Information Technology, IT Management, Data Center, Business Process, IT Strategy, Vendor Management, Governance, PMP, Enterprise Software, SDLC, Project Portfolio..., Enterprise Architecture, Vulnerability Management
Education
Loyola University Chicago 1991 — 1993
MBA, Management Science and Computers
Butler University 1987 — 1991
BA, Computer Information Systems/Business Administration
St. Ignatius College Prep
Consulting 2014 - Present
U.S. Cellular 2009 - 2014
T-Mobile USA 2002 - 2009
1stAg 2001 - 2002
BearingPoint 2000 - 2001
Amadeus 1994 - 2000
Royal Caribbean International 1992 - 1994
Infosys 1990 - 1992
Skills
Enterprise Architecture, SOA, SDLC, Integration, Vendor Management, IT Strategy, Telecommunications, Solution Architecture, Agile Methodologies, Software Project..., Business Intelligence, Wireless, Software Development, Data Warehousing, Cloud Computing, Program Management, Requirements Analysis, Mobile Devices, Business Analysis, IT Management, Enterprise Software, Agile Project Management, EAI, PMO, PMP, Architecture
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
MBA, Strategy, Finance, Leadership
Birla Institute of Technology and Science 1985 — 1989
Master of Science, Computer Science
aabdesigninc.com August 2013 - Present
Cengage Learning April 2013 - August 2013
US Cellular March 2011 - January 2013
U.S. Cellular 2009 - May 2011
Hewitt Associates January 2009 - March 2009
Northwestern University School of Law September 2008 - January 2009
Skills
Dreamweaver, CSS, HTML, JavaScript, Flash, MySQL, CMS, Web Design, Adobe Creative Suite, Web Development, Photoshop, Graphic Design, Illustrator, XHTML, InDesign, Mac, Microsoft Office, Layout, PowerPoint, Word, Writing, Social Media, Excel, Problem Solving, Administration, Access, Customer Relations, Customer Service, Teamwork, Strategic Planning, Final Cut Pro, Event Planning, Outlook, Business Intelligence, PHP, Usability, jQuery, Wireframes, SEO, Graphics, ActionScript, WordPress, Email Marketing, Information Architecture, Digital Marketing, User Experience, User Interface Design, HTML 5, Interaction Design, Online Marketing
Education
Northwestern University 2011 — 2013
MSIS, Information Systems
Boston University 2004 — 2006
Bachelor of Arts (BA), Art History, Arts Management
Greyhawk Capital Management December 2008 - Present
U.S. Cellular June 2006 - November 2008
U.S. Cellular June 2006 - August 2008
Sapient 2004 - 2006
Gap Inc. 2002 - 2004
Vixel Corporation 2000 - 2002
PricewaterhouseCoopers 1996 - 2000
Skills
Financial Analysis, Revenue Recognition, Sarbanes-Oxley Act, Forecasting, Financial Reporting, Accounting, SEC filings, Internal Controls, GAAP, Financial Modeling, Process Improvement, Mergers & Acquisitions, US GAAP, Financial Accounting, Analysis, Acquisition Integration, Variance Analysis, Auditing, Strategic Financial..., Financial Forecasting, Finance, CPA, Consolidation
Education
Bentley University 1992 — 1996
B.S., Accounting
Grid Connect October 2010 - Present
Grid Connect October 2004 - October 2010
U.S. Cellular September 2003 - September 2004
Lucent Technologies 1984 - 2002
Skills
VoIP, Ethernet, Wireless, Embedded Systems, C, 4G, Leadership, Telecommunications, LTE, Automation, IP, Profibus, Troubleshooting, Embedded Software, Product Management, Industrial Control, Wireless Networking, Integration
Education
Benedictine University 1986 — 1991
Masters, Management Information Systems (MIS)
University of Michigan 1979 — 1983
BS, Computer Engineering
U.S. Cellular March 2010 - Present
US Cellular April 2009 - March 2010
US Cellular February 2006 - April 2009
US Cellular June 2001 - February 2006
Ameritech December 1997 - May 2001
Caremark October 1996 - December 1997
CCH September 1993 - October 1996
Skills
Forecasting, Budgets, Variance Analysis, Wireless, Telecommunications, Cross-functional Team..., Process Improvement, Financial Analysis, Financial Modeling, Analytics, Financial Reporting, Analysis, Financial Forecasting, Management, Coaching, Sarbanes-Oxley Act, Business Process...
Education
Bradley University 1988 — 1992
Bachelor of Science (Summa Cum Laude), Major in Finance, Minor in Economics
Direct Energy April 2014 - July 2015
VHA Corporation May 2013 - April 2014
Cricket Communications September 2011 - May 2012
Cricket Communications March 2011 - September 2011
NTELOS November 2010 - March 2011
U.S. Cellular February 2005 - August 2010
U.S. Cellular March 2001 - January 2005
Nextel Communications November 1999 - March 2001
SBC/Pacific Bell Wireless 1996 - 1999
McCaw Cellular 1992 - 1996
Skills
B2B, Call Center, Income Statement, Public Speaking, Segmentation, Sales Management, Wireless, Sales Operations, Direct Sales, Account Management, Telecommunications, Retail, Team Building, Recruiting, Team Leadership, Media Trained, Leadership, Forecasting, Customer Experience, Sales, Project Planning, Customer Satisfaction, Coaching, Strategy, Sales Process, Leadership Development, Customer Retention, Call Centers, Customer Service, Cross-functional Team..., Solution Selling, Hiring, Strategic Planning, Management, Product Management, Advertising, Business Development, Channel Partners, Cold Calling, Competitive Analysis, Marketing, Merchandising, P, Product Marketing, Selling, Time Management, Training
Education
California Coast University 1997 — 2003
BS/MBA, Business Administration
University of Nevada-Las Vegas 1989 — 1991
Independent College Bookstore Association February 2007 - August 2015
Dr. Networking October 2006 - February 2007
U.S. Cellular June 2004 - June 2006
Crown Vantage, Inc 1995 - 2001
Signs of Art 1994 - 1995
Biomedical Graduate Studies, University of Pennsylvania May 1985 - 1994
Skills
Customer Service, Event Planning, Public Speaking, Marketing, Higher Education, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Budgets, Research, Outlook, Project Management, Public Relations, Nonprofits, Fundraising, Community Outreach, Teaching, Advertising, Training, Leadership Development, Leadership, Social Networking, Event Management, Team Building, Coaching, Administration, Data Entry, Time Management, Social Media Marketing
Education
Philadelphia University 1999 — 2002
M.S., Instructional Technology
Cabrini College 1990 — 1992
B.A., Organizational Management
Bayer January 2015 - Present
Sprint March 2013 - January 2015
Sprint April 2000 - March 2013
U.S. Cellular May 1996 - April 2000
Skills
Team Leadership, Strategic Planning, Organizational..., Sales Effectiveness, Building Relationships, Team Building, Partnership Development, Partner Management, Meeting Deadlines, Salesforce.com, Partnerships, CRM, Sales Operations, Selling, Customer Service, P&L Management, Leadership, Customer Satisfaction, Customer Retention, Wireless, Sales, Marketing, New Business Development, Sales Enablement, Recruiting, Retail, Dealer Relationships, Sales Management, Telecommunications, B2B, Management, Direct Sales, Sales Process, Solution Selling, Negotiation, Strategy, Cloud Computing, Product Development, Cold Calling, Unified Communications, Account Management, Strategic Partnerships, Managed Services, Customer Experience, Mobile Devices, Channel Partners, Sales Presentations, Product Marketing, Product Management, Cross-functional Team...
Education
Campbell University
BAS, Business Management
JCC
AAS, Business Computer Programming
U.S. Cellular September 2007 - Present
Education
Benedictine University 2005 — 2008
U.S. Cellular August 2015 - Present
Hyatt Hotels Corporation August 2014 - July 2015
Travel Express Aviation January 2012 - January 2014
National Association of Realtors, RAMCO July 2010 - December 2011
National Association of Realtors March 2007 - August 2010
National Association of Realtors March 2003 - March 2007
National Association of Realtors July 1999 - March 2003
Bekins Van Lines January 1997 - January 1999
Coopers & Lybrand January 1996 - January 1997
Skills
Web Development, HTML, Linux, Windows, Program Management, Java, PHP, PowerBuilder, Photoshop, Dreamweaver, XML, Web Services, FlashBuilder, Flex Builder, Atlassian JIRA, Atlassian Confluence, Software Documentation, Management, Leadership, Software Development, Microsoft SQL Server, SaaS, IT Management, JavaScript, Oracle, E-commerce, Web Applications, Testing, Quality Assurance, SDLC, Process Improvement, Databases, SharePoint, Strategy, Enterprise Software, Outsourcing, Integration, IT Strategy, Troubleshooting
Education
Bradley University 1990 — 1994
BS, Computer Information Systems/Business Administration
Verizon April 2014 - Present
Verizon Wireless January 2000 - April 2014
Verizon Wireless 1989 - May 2000
GTE Mobilenet 1996 - 1998
U.S. Cellular March 1994 - June 1996
GTE Mobilenet February 1992 - March 1994
Skills
Solution Selling, Wireless, Direct Sales, M2M, Customer Retention, Mobile Devices, Sales Operations, Unified Communications, Telecommunications, CRM, Data Center, Vendor Management, Customer Service, Wireless Networking, Cross-functional Team..., Managed Services, Networking, Mobile Technology, Sales Process, VoIP, Cellular Communications, Strategic Partnerships, Salesforce.com, Quotas, 4G, Selling, Wireless Broadband, Cold Calling, Call Centers, Account Management, Customer Experience, Sales Management, B2B, Management, Customer Satisfaction, Sales
Education
Bluefield State College
Bachelor's degree, Business Administration and Management, General
U.S. Cellular May 2013 - Present
US Cellular December 2010 - Present
G David Inc November 2004 - Present
VIP Wireless November 2009 - November 2010
Skills
Sales Management, Direct Sales, Retail, Sales Process, Sales, Customer Retention, Telecommunications, Sales Operations, Wireless, Account Management, Customer Service
Education
Berklee College of Music 1999 — 2002
BM
U.S. Cellular February 2014 - Present
U.S. Cellular October 2012 - Present
U.S. Cellular February 2010 - October 2012
U.S. Cellular October 2009 - February 2010
U.S. Cellular April 2007 - October 2009
Bank of America May 2002 - April 2007
First National Bank of Chicago/JP Morgan Chase 1993 - 2001
Skills
Needs Analysis, Vendor Management, Organizational..., Leadership Development, Call Center, Cross-functional Team..., Instructional Design, Learning Management, Training, Strategic Planning, Training Delivery, Learning Management..., Performance Management, Leadership, Team Leadership, Strategy, Business Analysis, Employee Training, Performance Improvement, Analysis, Coaching, Management Consulting, Adult Education, Business Process, E-Learning, Project Management, Program Management, Consulting, Change Management, Management
Education
Benedictine University 2010 — 2013
Master of Science (M.S.), Management and Organization Behavior
Columbia College Chicago 1986 — 1990
Bachelor of Arts (B.A.), Marketing Communications
Northern Illinois University
U.S. Cellular October 2012 - Present
US Cellular 2010 - Present
U.S. Cellular September 2006 - Present
U.S. Cellular August 2004 - August 2006
U.S. Cellular January 2004 - August 2004
U.S. Cellular April 2003 - December 2003
U.S. Cellular August 2002 - April 2003
U.S. Cellular May 2001 - August 2002
U.S. Cellular June 1999 - May 2001
U.S. Cellular March 1999 - June 1999
Skills
Cross-functional Team..., Wireless, Sales Operations, Customer Retention, Competitive Analysis, Telecommunications, Direct Sales, Customer Satisfaction, Team Leadership, Sales, Customer Experience
Education
Brenau University 1981 — 1985
BA, Business
United States Cellular August 2009 - Present
U.S. Cellular April 2013 - Present
Stars and Stripes Baseball May 2012 - Present
Stars and Stripes Baseball 2012 - 2013
H. F. Wilson September 2007 - August 2009
Coast to Coast Baseball 2007 - 2008
Skills
Leases, Analysis, Forecasting, Real Estate, Financial Analysis, Strategic Planning, Budgets, Budgeting, Financial Reporting, Diversity & Inclusion, Excel, Scouting, Coaching, Baseball, Banking, Asset, Loans, Research, Customer Relations, Planning, Microsoft Office, Audit, Financial Modeling, Microsoft Excel, Cellular Communications, Team Building, Project Planning, Leadership, Contract Negotiation, Process Improvement, Customer Service, Management
Education
Sports Management World Wide 2008 — 2009
Baseball GM and Scouting
Western Illinois University 1991 — 1993
BA, Finance
Black Hawk College 1988 — 1991
Iowa State University 1983 — 1985
United Township High School 1979 — 1983
University of Massachusetts, Amherst
Master of Business Administration (MBA)
Haute Shot Golf July 2011 - Present
Apex Property Management Solutions June 2005 - Present
Western Aircraft May 2003 - December 2004
U.S. Cellular January 2001 - March 2003
U.S. Cellular June 1994 - January 2001
Skills
Investment Properties, Real Estate, Residential Homes, Single Family Homes, Investors, Condos, Property Management, Relocation, Customer Service, Entrepreneurship, Management, Negotiation, Referrals, Leadership
Education
University of Idaho College of Law 2015 — 2017
Doctor of Law (J.D.)
Concordia University School of Law 2014 — 2015
Juris Doctor Candidate, Agriculture, Real Estate
Boise State University 2003 — 2005
BBA Business, Marketing
Ecole Superieure de Commerce 2004 — 2004
International Business
Clearwire April 2005 - June 2008
Alamosa PCS/SprintPCS February 2000 - April 2005
U.S. Cellular January 1996 - March 2000
Skills
Mobile Devices, Wireless, Sales, B2B, Management, Telecommunications, Direct Sales
Education
California State University-Los Angeles
BA, Business-Government Administration
Pasadena City College
AA, Industrial Techology
University of Southern California
Business Administration
American Airlines July 2012 - Present
Dallas Diva Designs December 2008 - Present
David's Bridal January 2008 - November 2008
U.S. Cellular 2004 - 2007
Skills
Program Development, Microsoft Office, PowerPoint, Web Design, Microsoft Word, Teaching, Customer Service, Multimedia, Staff Development, Microsoft Excel, Mac, Illustrator, Wordpress, Graphic Arts, Strategic Planning, Training, Program Management, Outlook, Creative Writing, Access, WordPress, Team Building, Administrative..., Troubleshooting
Education
Full Sail University 2011 — 2012
Master of Fine Arts, Media Design
Cambridge College
Master of Education, Instructional Technology
Illinois State University
Bachelor of Science, Industrial Technology
Roosevelt Elementary
University of North Texas
Certificate, Secondary Education
Zeno Office Solutions September 2001 - Present
U.S. Cellular 1999 - 2001
Kemper Business Systems 1995 - 1999
Max Davis Associates 1986 - 1992
Skills
Data Analysis, Document Imaging, Managed Print Services, Sales Process, Hiring Employees, Store Management, Photocopier, Sales Management, B2B, Video Production, Major Accounts, Web Design, Profit, Solution Selling, Sales Growth, Inventory Control, Key Account Management, Sales Presentations, Direct Sales, Cold Calling, Account Management, Customer Retention, Sales Force Development, Document Management, Selling, Scanners, Qualifying Prospects, Print Management, Sales Operations, Outside Sales, Salesforce.com, Office Equipment, Selling Skills, Printers, Sales, Strategic Selling, Customer Satisfaction, Wide Format Printing, P&L Management, New Business Development, Trade Shows, Team Building, Lead Generation, Variable Data Printing, Inventory Management, Laser Printers, Direct Mail, Ricoh, Multifunction Devices
Education
Broward Community College 1975 — 1977
AA, General studies
HD Supply February 2015 - Present
IGS Energy July 2012 - April 2013
Paychex May 2011 - June 2012
RCN October 2005 - March 2011
U.S. Cellular February 2001 - December 2004
Skills
Payroll Processing, Workers Compensation, Insurance, Benefits Administration, Retirement Services, Software Sales and..., Team Leadership, Strategy Development, Account Management, B2B, CRM, Payroll, Performance Management, Recruiting, Retirement, Sales, Sales Management, Sales Operations, Strategy, Sales Process, Cold Calling, Management, New Business Development, Negotiation
Education
Bennett College for Women
BA, Fine Arts
The University of Akron
MA, Public Adminstration
Bank of America August 2014 - Present
Advantage Sales & Marketing October 2013 - 2014
T-Mobile 2012 - 2013
U.S. Cellular 2010 - 2012
Sprint Nextel November 2005 - October 2011
Skills
Sales, Account Management, Marketing, Leadership, Management, Sales Management, Recruiting, Vendor Management, Strategy, Selling, Direct Sales, Negotiation, Strategic Partnerships, Cold Calling, Coaching, Networking, Strategic Planning, B2B, Training, Team Building, Cross-functional Team..., Customer Retention, Employee Training, Customer Satisfaction, Retail, Program Management, Human Resources, Business Strategy, Employee Relations, Budgets, Customer Experience, Sales Operations, Public Relations, Telecommunications, Event Management, Team Leadership, Customer Service, CRM, Leadership Development, Sales Process, Performance Management, Salesforce.com, Call Centers, Onboarding, Business Development, Hiring
Education
American Management Association
Myers-Briggs Type Indicator (MBTI) Certification Program
Benedictine University 2011 — 2013
Master's degree, Leadership
Northern Illinois University 2001 — 2006
Bachelor of Arts (B.A.), Corporate Communication
Kishwaukee College 2005 — 2006
Associate of Arts (A.A.), General Studies
Verizon Wireless August 2007 - August 2010
U.S. Cellular October 1998 - December 2006
Skills
Wireless, Retail, Customer Retention, Direct Sales, Sales Operations, Customer Experience, Sales, Sales Management, Customer Satisfaction, Telecommunications, Cold Calling, Sales Process, Account Management, Solution Selling, Mobile Devices, Selling
Education
Southern New Hampshire University 1998 — 2003
BS, Marketing
Bentley University 1997 — 1998
Trinity Hospital, Unity Point Health August 2014 - Present
U.S. Cellular August 2012 - August 2014
U.S. Cellular May 2007 - August 2012
RadioShack September 2005 - April 2007
Skills
Leadership, Management, Cellular Communications, Retail, Mobile Communications, Direct Sales, Sales Operations, Wireless, Sales Management, Sales Process, Sales, Cold Calling, Nursing Care, Nursing Process, Telecommunications, Customer Experience, Customer Service, Inventory Management, Retail Sales, Mobile Technology, Hiring
Education
Black Hawk College 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse
St. Ambrose University 2004 — 2007
BS, Biology
Moline High School 1995 — 1999
Diploma, General Studies
US Cellular May 2013 - Present
U.S. Cellular March 2003 - December 2013
GTE Wireless 1996 - 2000
Skills
WiMAX, Actix, WCDMA, Wireless, Telecommunications, CDMA, Cellular Communications, 4G, CDMA2000, EVDO, LTE, Network Design, TDMA, UMTS, WiFi, Wireless Networking, 3G
Education
California State University-Long Beach 1980 — 1984
BS-Industrial Technology, Electronics
Letter 10 Media January 2013 - Present
Putnam Toyota - Altus January 2015 - August 2015
ACTIVE Network June 2014 - August 2014
U.S. Cellular August 2013 - May 2014
Cox Communications May 2012 - March 2013
AT&T Mobility July 2006 - May 2012
Walgreens August 2005 - March 2006
Big Lots June 2005 - September 2005
Skills
SEO, Social Media, Management, Project Management, Google+, New Business Development, Android, Windows, Small Business, Wireless, Data Entry, Technical Support, Invoicing, Microsoft Office, Microsoft Excel, Time Management, Microsoft Word, Operating Systems, PowerPoint, Photoshop, Telecommunications, iOS, Music Production, Digital Illustration, YouTube, Social Media Marketing, Troubleshooting, Sales, B2B, Customer Satisfaction, Quotas, WordPress, Social Networking, Customer Retention, Selling, CSS, Customer Service, Marketing, Marketing Strategy, Online Marketing, Team Building, Leadership, Facebook, Strategic Planning, Blogging, Team Leadership, Advertising, Account Management, Business Development
Education
Cameron University 2015 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix
Associates of Arts, Business Technology
Altus High School 1999 — 2002
U.S. Bank May 2013 - Present
U.S. Cellular January 2011 - May 2013
Bergner's June 2006 - April 2011
Mitsubishi Motors North America, Inc. October 1990 - October 2004
Skills
Customer Satisfaction, Inventory Management, Sales, Customer Service, Retail, Team Building, Sales Operations, Leadership, Account Management, Training, Outlook, Customer Retention, Project Planning, Event Management, Troubleshooting
Education
Brigham Young University 1976 — 1977
Bloomington High School 1972 — 1976
Wireless Device Shop June 2014 - Present
Sims Recycling Solutions March 2013 - June 2014
PCS Experts / United Wireless 2012 - 2012
U.S. Cellular May 2006 - November 2011
Skills
Computer Repair, Mobile Devices, Computer Network..., Network Security, Laptops, Operations Management, District Management, Telecommunications, Maintenance & Repair, Wireless Networking, Technical Support, Networking, Troubleshooting, Operating Systems, Management, Software Installation, Hardware, Customer Satisfaction, IP, VoIP
Education
University of Phoenix 2009 — 2012
Bachelor's degree, Information Technology
Bradley University 2008 — 2009
Computer Engineering
Covance January 2012 - Present
TEKsystems December 2007 - January 2012
Wisconsin Medical Society April 2005 - September 2007
Telephone and Data Systems™ (TDS™) June 1999 - April 2005
U.S. Cellular March 1996 - June 1999
American TV September 1993 - March 1996
International Trucks 1988 - 1992
Skills
Team Management, Department Budget..., Strategic Planning, Project Management, Contract Negotiation, Process Improvement
Education
Brandeis University 2006 — 2010
Masters of Software Engineering
UW-Whitewater 1981 — 1985
Bachelor of Business Administration (B.B.A.), Management Computer Systems
Lowe's Home Improvement April 2010 - August 2010
Systel January 2009 - April 2010
Regions Financial Corporation May 2008 - January 2009
U.S. Cellular October 2005 - April 2006
Domino's Pizza November 2004 - September 2005
US Navy 1995 - 2004
Skills
Supervisory Skills, Microsoft Office, Customer Service, Leadership, Team Leadership
Education
Campbell University 2010 — 2012
Bachelors of Science, Psychology
CUNA Mutual Group November 2009 - Present
Fiserv September 2006 - November 2009
Inacom Information Systems - Salisbury MD December 2004 - September 2006
U.S. Cellular December 1994 - December 2004
Skills
Management, Risk Management, Project Management, Insurance, Vendor Management, Process Improvement, Business Analysis, Business Process..., Call Centers, Business Process
Education
Bethel University 1989 — 1994
Bachelor of Arts (B.A.)
U.S. Cellular
Education
Black Hawk College
Associate of Arts (AA), Accounting and Business/Management
St. Ambrose University
Bachelor of Arts (B.A.), Accounting, Economics
St. Ambrose University
Master's degree, Accounting