U.S. Cellular
Industry: Telecommunications company
DescriptionUnited States Cellular Corporation, doing business as U.S. Cellular, is a regional carrier which owns and operates the fifth-largest wireless telecommunications network in the United States, serving 5 million customers in 426 markets in 23 U.S. states as of the first quarter of 2017. Parent organization: Telephone and Data Systems (84%) Headquarters: Chicago, Illinois, United States CEO: Kenneth R. Meyers Subsidiaries: King Street Wireless, L.P.,
U.S. Cellular List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at U.S. Cellular. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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U.S. Cellular Employees
Unemployeed looking for opportunity 2014 - Present
Verizon Wireless February 2012 - September 2014
Burkes Outlet August 2008 - January 2012
Cellular South June 2000 - October 2007
US Cellular May 1997 - April 2000
Skills
Management, Customer Service, Sales Management, Sales, Office Management, Microsoft Word/Excel,...
Education
Blue Ridge Community College 1994 — 1997
Associate in Applied Science/Business Administration, Business Administration and Management, General
Niagara Falls High School 1978 — 1983
General Studies, General Studies
Hewlett-Packard March 2013 - Present
Hewlett-Packard December 2010 - Present
US Cellular August 2009 - December 2010
3Com 2006 - 2009
3Com 2002 - 2006
3Com 2004 - 2005
3Com 1997 - 2002
Dunkin' Donuts 1983 - 1987
Skills
Management, Project Management, Cross-functional Team..., Program Management, Business Intelligence, Strategy, Business Analysis, CRM, Leadership, Forecasting, Vendor Management, Integration, Analysis, SDLC, Change Management
Education
Roosevelt University 2001 — 2003
MBA, Information Systems
Boston University 2008 — 2009
Project Management
Northeastern Illinois University
Bachelors, Business Management / Accounting
Microtrain Technology 2009 — 2009
PMP, Six Sigma - Green Belt, ITIL
St Philip Neri
FurstTransitions, a Division of FurstSearch June 2015 - Present
The Accidental Coach February 2015 - Present
Williams-Manny, Inc. April 2013 - February 2015
Dr. Detail (U.S. Cellular Agent October 2010 - December 2012
US Cellular November 2007 - October 2010
US Cellular August 2005 - November 2007
Cellular South (C-Spire) 2003 - 2005
Journal Publishing 2002 - 2003
Suncom /AT&T 1998 - 2002
US Cellular 1994 - 1998
Skills
Strategic Planning, Sales Management, Public Relations, Leadership, Wireless, Telecommunications, Management, Sales Operations, Team Building, Account Management, Customer Retention, Cold Calling, Direct Sales, Sales, Contract Negotiation, Recruiting, Cellular Communications, Cross-functional Team..., Retail, Customer Experience, Customer Satisfaction, Leadership Development, B2B, Marketing, CRM, Sales Process, Customer Service, Advertising, Call Centers, Selling, Process Improvement, Training, Team Leadership, Strategy, Vendor Management, Coaching, New Business Development
Education
Bellevue University
BA, Organizational Leadership, 3.94 Magna Cum Laude
Bluefield College 1992 — 1994
B.S. in Organizational Leadership, Organizational Management & Dev
Logan High School 1975 — 1978
College Preparatory
Marshall University 1978 — 1980
Psychology
Global Client Solutions August 2008 - November 2012
Vanguard Car Rental USA August 2004 - July 2008
US Cellular January 2004 - August 2004
Wilcom, Inc,(SPR) January 2001 - May 2002
TMA Systems, LLC September 1996 - January 2001
Skills
Data Analysis, SQL, Report Writing, Crystal Reports, Business Objects, Application Support, Software Documentation, Business Analysis, Access, Analysis, Requirements Analysis, Microsoft SQL Server, Project Planning, Teamwork, Microsoft Office, Microsoft Excel, Outlook, Team Leadership, SDLC, PL/SQL, Business Process..., Windows, Data Warehousing, Software Development, Training, ASP.NET, Software Project..., SSRS, Business Intelligence, Database Design, Oracle, Testing, Troubleshooting, Microsoft Word, HTML, SAP, Call Centers, Customer Service, Banking, Visio, Project Management, Management, C#
Education
Cameron University 1976 — 1980
62 hours, English, Business
Control Data Institute
Technical Certification, System Design and Analysis
CVS Health February 2014 - Present
Brown Play School September 2014 - Present
True Value Company March 2013 - February 2014
Walgreens October 2010 - March 2013
US Cellular June 2009 - August 2010
US Cellular March 2007 - June 2009
Ogilvy & Mather July 2002 - July 2004
Andes Ltd. January 2001 - July 2002
Industrial Development Leasing Company October 1999 - November 2000
Skills
MS Project, Program Management, PMO, Project Finance, Business Process..., Retail, Vendor Management, Budgeting, Planning, Requirements Analysis, Merchandising, PMP, Microsoft Office, Promotions, Scheduling, Process Improvement, Change Management, Project Planning, Budgets, Cross-functional Team..., Strategic Thinking, Strategic Planning, Business Case, Process Consulting, Sustainability..., Strategy, Management, Business Analysis, Team Leadership, Project Management, Marketing Communications, Integrated Marketing, Contract Negotiation, Analytics, Team Building, Training, Customer Experience, Sales Operations, Business Process, Leadership, Analysis, Integration, Start-ups, Business Strategy, Marketing, Pricing, E-commerce, Performance Management, Customer Satisfaction, Supply Chain
Education
University of Chicago 2008 — 2008
Certificate, Project Management Strategy
University of Melbourne 2004 — 2005
Graduate Diploma in Applied Commerce, Marketing and Accounting
University of Pune 1997 — 1999
MBA, Marketing
Banaras Hindu University 1994 — 1997
B. Com (Hon), Accounting and Office Management
Rajshahi College
The Chicago School of Professional Psychology April 2013 - Present
Fuller Associates Consulting 2005 - Present
Northern Illinois University, Benedictine University 2000 - Present
The Chicago School of Professional Psychology September 2008 - April 2013
OD Network 2008 - 2011
US Cellular January 2006 - September 2008
International Truck & Engine January 2005 - January 2006
AG Communication Systems, Subsidiary of Lucent Technologies May 1997 - December 2004
Wilson Learning 1995 - 1997
Bethlehem Steel Corp. 1980 - 1989
Skills
Organizational..., Workshop Facilitation, Team Building, Leadership Development, Organizational..., Career Counseling, Program Management, Employee Engagement, Leadership, Talent Management, Performance Management, Change Management, Executive Coaching, Coaching, Career Development, Succession Planning, Employee Relations, Training, Instructional Design, Human Resources, Employee Training, Teaching, Recruiting, Strategic Planning, Personnel Management, Onboarding, Conflict Resolution, Staff Development, Talent Acquisition, Job Analysis, Organizational Design, Organizational Behavior, Interviews, 360 Feedback, Management Development, Resume Writing, MBTI, Adult Education, E-Learning, Executive Development, Higher Education, Psychology, Training Delivery, Management Consulting, Technology Needs..., Culture Change, Needs Analysis, Psychometrics, Performance Improvement, Emotional Intelligence
Education
Benedictine University 1998 — 2001
Ph.D., Organization Development
Fontbonne University 1985 — 1987
MBA, Business
iMex Energy April 2013 - Present
US Cellular 2009 - 2013
US Cellular 2008 - 2009
US Cellular 2006 - 2008
US Cellular 2005 - 2006
SBC 2004 - 2005
Skills
Learning,..., Employee Training, Leadership, Organizational..., Program Management, Training, Management, Onboarding, Business Development, E-Learning, Succession Planning, Call Centers, Coaching, Leadership Development, Team Building, Performance Management, Talent Management
Education
Benedictine University 2010 — 2014
Master's of Science, Management and Organizational Development
Northern Illinois University 1998 — 2000
Bachelor's degree, Corporate Communications and Psychology
Flextronics May 2014 - Present
Start ups and small businesses 2013 - Present
Nextivity Inc. March 2013 - September 2013
Novatel Wireless January 2010 - February 2013
Sierra Wireless 2008 - January 2010
Motorola 2005 - 2007
Motorola 2003 - 2005
US Cellular 2002 - 2003
Motorola 1997 - 2002
Skills
Product planning and..., Product Development, Wireless, Product Innovation, Product Marketing, Product Lifecycle..., Mobile Devices, Mobile Technology, LTE, Cross-functional Team..., Product Management, Cellular Communications, WiMAX, Go-to-market Strategy, CDMA, Strategy, Product Launch, Telecommunications, IP, VoIP, 4G, Strategic Partnerships, M2M, WiFi, Wearables
Education
Chalmers tekniska högskola 1992 — 1997
Master's degree, Electrical Engineering
US Cellular November 2013 - Present
U.S. Cellular May 2012 - November 2013
U.S. Cellular October 2010 - May 2012
U.S. Cellular April 2009 - October 2010
Skills
Team Leadership, Wireless, Sales Management, Sales, B2B, Cold Calling, Customer Retention, Direct Sales, Leadership, Retail, Sales Operations, Sales Process, Mobile Devices, Telecommunications, Customer Experience, Cellular Communications, Quotas, Inventory Management, Merchandising, Hiring, P, Coaching, Retail Sales, Profit, Store Management, VoIP, M2M, Business Planning
Education
Ashford University 2010 — 2011
Psychology
Baxter International Inc. May 2015 - Present
Baxter International Inc. August 2013 - Present
U.S. Cellular June 2012 - August 2013
U.S. Cellular January 2011 - May 2012
US Cellular May 2009 - August 2011
U.S. Cellular December 2006 - May 2009
U.S. Cellular September 2004 - November 2006
Oracle Corporation 1994 - 2004
E. Carlson & Associates 1991 - 1994
Skills
Vendor Management, SDLC, Telecommunications, Process Improvement, Business Analysis, Cross-functional Team..., Program Management, Business Intelligence, Data Warehousing, Data Governance, Business Case, Strategic Planning, Analysis, Management, Wireless, Business Process..., Project Planning, Leadership, Data Management, Analytics, Strategy
Education
Boston College
Bachelor's Degree
DePaul University
M.B.A.
U.S. Cellular August 2012 - Present
CME Group August 2006 - August 2012
Ellwood Associates April 2000 - July 2006
US Cellular 1995 - 2000
Skills
ETL, Data Modeling, Oracle, Business Objects, Informatica, Oracle Warehouse Builder, PL/SQL, Unix, Linux, Sagent, SQL Server, UC4, JIRA
Education
Bowling Green State University 1990 — 1995
Bachelors Of Science, Computer Science
Bureau of Technology , County of Cook November 2014 - Present
The Talution Group January 2014 - July 2014
U.S Cellular May 2010 - June 2013
BCCS/ State of Illinois June 2005 - May 2010
BCCS/ State of Illinois June 2006 - June 2007
Illinois Department of Revenue June 2004 - June 2005
Illinois Liquor Control Commission - State of Illinois April 1999 - June 2004
Skills
IT Management, Servers, Switches, IT Strategy, Vendor Management, ITIL Certified, Project Management, Promotional, Grant Writing, Policy Writing, Process Improvement, Procedure Development, Job Descriptions, Technical Support, Enterprise Software, Management, Strategy, SharePoint, Call Centers, Enterprise Architecture, Help Desk Support, System Administration, Infrastructure, ITIL, Networking, Leadership, Disaster Recovery, Data Center, Telecommunications, Integration, Troubleshooting, Databases, IT Service Management, Wireless Networking, Active Directory, Network Security, Information Technology, Windows Server, VMware, Citrix, Security, Project Planning, Cisco Technologies, IT Operations, Visio, Virtualization, System Deployment, TCP/IP, VPN, Routers
Education
Northwestern University 2006 — 2008
MSC, IT Management and Strategy
Central Michigan University 1987 — 1990
BS, Biology, Business Administration
Avanade February 2014 - Present
Google Motorola Mobility September 2012 - December 2013
Kerry Group October 2011 - September 2012
Premier Farnell plc November 2007 - February 2011
US Cellular 2005 - 2007
Abbott Laboratories 2002 - 2005
Skills
Recruiting, Talent Acquisition, Human Resources, Talent Management, Interviews, Applicant Tracking..., Strategy, Employer Branding, Sourcing, Temporary Placement, Manufacturing, Leadership, Strategic Sourcing, Management, Change Management, Hiring, Consulting, CRM
Education
Benedictine University 1996 — 1998
MBA
US Cellular August 2013 - Present
Mighty Rabbit Studios June 2013 - June 2013
Insomniac Games March 2012 - November 2012
Red Storm Entertainment 2011 - 2012
Skills
PS3, Xbox 360, Multiplayer, Video Games, Quality Assurance, Gameplay, Console, Computer Games
Education
Beaufort County Community College 2000 — 2002
Associate's in Applied Science, Computer Programming
Mattamuskeet
Salon Buzz September 2008 - Present
BJ Grand Salon & Spa May 2006 - September 2008
US Cellular September 2005 - May 2006
D-Star Communications September 2004 - July 2005
US Cellular April 2003 - May 2004
Education
Bradley University 2000 — 2004
Bachelors, Business Management
Bradley University
Bachelor of Science, Business Management and AdministrationMay 2004
US Cellular October 2008 - Present
U.S. Cellular February 2000 - October 2008
US Cellular November 1998 - February 2000
US Cellular July 1996 - November 1998
US Cellular November 1995 - July 1996
Skills
Team Leadership, Technical Leadership, IT Management, Desktop Support..., Process Improvement, Technical Writing, Technical Documentation, Computer Hardware, Troubleshooting, Servers, Microsoft Windows - all..., TCP/IP, Switches, Continuous Improvement, Policy Definition, Telecommunications, Call Center, Wireless, Windows, Call Centers, ITIL v3 Foundations..., Wireless Networking, Cellular Communications, Cabling, Data Center, VoIP, Hardware, System Deployment, Computer Network..., Disaster Recovery, Network Design, Software Installation, T1, Networking
Education
Capella University 2008 — 2010
Masters, Business Administration
University of Tennessee-Knoxville 1993 — 1998
B.A., English
Teleswitch October 2013 - Present
Teleswitch.com January 2012 - Present
Communication Technologies Inc July 2007 - December 2011
TDS Telecommunications Corp. February 1993 - July 2007
US Cellular 1993 - 1996
Skills
System Design, ShoreT, Fiber & Cable Design, Structured Cabling Data..., Colocation, Managed Services, PRI, VoIP, T1, Account Management, Managed Hosting, MPLS, Consultative Selling, ACD, Wireless, DSL, Solution Selling, Internet Services, IVR, Business Relationship..., Ethernet, Team Leadership, IP, Voice Mail, Unified Communications, Avaya, Telecommunications, Video Conferencing, Network Design, Co-location, Cisco Technologies, Firewalls, Telephony, Data Center, Routing, SIP, Sales Engineering, WAN, Selling, SIP Trunking, Mobile Devices, Call Centers, Channel Partners, Networking, LAN-WAN, Enterprise Software, Direct Sales, Business Development
Education
Central Connecticut State University 1973 — 1977
BS, Accounting
Lyman Hall 1970 — 1973
NBCUniversal, Inc. July 2012 - Present
NBCUniversal, Inc. December 2007 - July 2012
City of Hope May 2007 - November 2007
US Cellular October 2006 - April 2007
ShowingTime.com May 2006 - October 2006
Underwriters Laboratories December 2004 - April 2006
Motorola Automotive 2000 - 2004
Advanced Technology Services November 1998 - May 2000
PC Center April 1997 - November 1998
The Computer Workshop, Inc. September 1996 - April 1997
Skills
Panzura, NetApp, VNX, Clariion, Nirvanix, Cisco MDS, Brocade, Solaris, HP-UX, AIX, Linux, SAP BW, SAP ERP, SAP SRM, SAP HCM, SAP eRecruit, SAP CMS, SAP Portal, Mac OS X, Windows Server 2008, Project Planning, ITaaS, Service Delivery, Cloud Computing, EMC design, EMC Storage, Enterprise Storage, Software Project..., Windows Server, Virtualization, Data Center, SharePoint, Disaster Recovery, OS X, Apache, Cisco Technologies, Unix, Troubleshooting, SAN, Agile Methodologies, Oracle, SAP HR, Microsoft SQL Server, Storage Area Networks, SAP, Storage, VMware, Project Management, MySQL, Digital Media
Education
Ashford University 1997 — 2007
Bachelors, Psychology
VTech Electronics September 2014 - Present
U.S. Cellular October 2011 - August 2014
U.S. Celluar April 2010 - November 2011
U.S. Cellular October 2007 - April 2010
US Cellular December 2006 - September 2007
Skills
Mobile Marketing, Campaign Management, Integrated Marketing, Digital Strategy, Creative Development, Advertising, Digital Marketing, Media, Creative Direction, Interactive Marketing, Public Relations, Customer Acquisition, Product Marketing, SEM, Lead Generation, Email Marketing, B2B Marketing, Multi-channel Marketing, Social Media Marketing
Education
Anderson University 2002 — 2006
BA, Communications and Political Science - Double Major
US Cellular October 2009 - August 2012
The Wireless Co. April 2007 - April 2009
Ruby's June 2000 - May 2008
Johnny Vision Enterprises, Inc. - Wireless Xpress and The Phone Zone April 2003 - April 2007
Skills
Customer Service, Customer Retention, Event Planning, Loss Prevention, Shipping, Banking, Schedules, Mergers, Account Reconciliation, Sales, Customer Satisfaction, Inventory Management
Education
Carteret Community College
Honors General Education Diploma, General Education, 3.7
Roland Studios Photography November 2011 - Present
US Cellular April 2009 - November 2011
U.S. Cellular December 2006 - April 2009
Games Workshop May 2004 - March 2006
Games Workshop October 2003 - May 2004
Games Workshop January 2002 - October 2003
Peru Tribune January 1999 - December 2001
Skills
Leadership, Account Management, Marketing, Sales, Sales Management, Inventory Management, Hiring, Forecasting, Strategic Planning, Expense Management, Operating Budgets, Customer Satisfaction, Customer Retention, Project Management, Training, Organizational..., P&L Accountability, Store Operations, Proofreading, Copy Editing, Creative Writing, Marketing Event Planning, Retail, Management, B2B, Market Planning, Advertising, Sales Operations, Customer Service, Cold Calling, Sales Process, Customer Experience, P&L Management, Direct Sales, Strategy, Networking, Selling, Online Advertising, P&L
Education
Butler University 1998 — 1998
Certificate, Business Studies
DePauw University 1994 — 1998
B.A., Communication
StorageCraft Technology Corporation December 2012 - Present
StorageCraft Technology Corporation October 2011 - December 2012
Hannel Consulting April 2010 - October 2011
TestOut Corporation October 2009 - March 2010
HP/Marketstar March 2009 - October 2009
Cisco/Marketstar April 2008 - February 2009
Cisco/Marketstar May 2006 - April 2008
Caesars Utah December 2003 - May 2006
US Cellular October 1998 - June 2001
Associacao Brasil-America 1993 - 1998
Skills
Cloud Computing, Sales Process, Solution Selling, Salesforce.com, Online Advertising, Channel, Hardware, Portuguese, Public Speaking, Business Development, Account Management, Direct Sales, Management, SaaS, Sales, Channel Partners, Lead Generation, Storage, Sales Operations, Marketing Strategy, Strategy, Marketing, Enterprise Software, Selling, B2B, Software Industry, Demand Generation, Strategic Partnerships, Go-to-market Strategy, Unified Communications, CRM, Business Alliances, Product Management, Managed Services, Multi-channel Marketing, Virtualization, Professional Services, Training, Product Marketing, Data Center, Pre-sales, Sales Enablement, Sales Management, Start-ups, Channel Sales, New Business Development, VoIP, Telecommunications, Networking, Security
Education
Associação Brasil América
Brigham Young University - Idaho
History and Business Admin
Fundação Getulio Vargas
ADMINISTRAÇÃO DE EMPRESA, Administração estratégica
Selective Insurance June 2015 - Present
Selective Insurance May 2011 - Present
Selective Insurance June 2010 - May 2011
Selective insurance July 2009 - June 2010
US Cellular July 2008 - January 2009
Selective Insurance May 2008 - August 2008
US Cellular October 2007 - May 2008
Skills
Sales, Property & Casualty..., Insurance, New Business Development, Underwriting, Liability, General Insurance, Workers Compensation, Professional Liability, Umbrella Insurance, Casualty, Commercial Lines, Claim, Casualty Insurance
Education
Auckland University of Technology 2009 — 2009
Bachelor's degree, Business/Commerce, General
University of Iowa 2005 — 2009
BS, Interdepartmental Studies, Entrepreneurship, Leadership
US Cellular March 2005 - Present
U.S. Cellular 2005 - Present
Abbott Labs February 2002 - December 2004
MG Consulting 2000 - 2003
3Com 1997 - 2000
Skills
Maintenance & Repair, Vendor Management, Project Management, Cross-functional Team..., Process Improvement, Team Building, Customer Satisfaction, Contract Negotiation, Management, Budgets, Sales Operations, Team Leadership, Leadership, Training, Telecommunications, Facilities Management, Retail, Customer Experience, Project Planning, Wireless, Leadership Development, Customer Retention, Sales, Program Management, Call Centers, Strategy, Account Management, Real Estate, Troubleshooting, Inventory Management, Strategic Planning, Operations Management, Direct Sales, Sales Management, Sales Process
Education
Bradley University 1979 — 1983
Bachelor of Arts, Interior Design
ORIX Ventures August 2014 - Present
Dingman Center for Entrepreneurship October 2012 - August 2014
Dingman Center Angels October 2012 - August 2014
Pegasystems May 2012 - October 2012
Walnut Venture Associates May 2011 - June 2012
Consultant September 2010 - May 2012
Redstar Ventures LLC April 2011 - August 2011
Sparkplug Communications September 2007 - August 2010
US Cellular May 2006 - July 2007
Wachovia Securities June 2000 - May 2005
Skills
Corporate Finance, Valuation, Venture Capital, Due Diligence, Financial Modeling, Entrepreneurship, Mergers, Financial Analysis, Equities, Investment Banking, Analytics, Business Strategy, Funding, Analysis, Start-ups, Strategic Planning, Forecasting, Market Research, Budgeting, Microsoft Office, Business Acquisition, Acquisition Integration, Private Equity, Strategy, Mergers & Acquisitions, Corporate Development, Budgets
Education
Babson College - Franklin W. Olin Graduate School of Business 2010 — 2012
Master of Business Administration (MBA)
The College of William and Mary 1996 — 2000
BBA
Experience Institute March 2015 - Present
Drink Tank LLC September 2014 - Present
Table XI June 2014 - September 2015
Table XI May 2011 - June 2014
Critical Mass June 2010 - January 2011
TMP Worldwide February 2010 - June 2010
TMP Worldwide February 2009 - March 2010
Tokoni January 2008 - February 2009
US Cellular June 2007 - August 2007
Skills
Integrated Marketing, Digital Strategy, Digital Media, SEO, Strategy, Social Networking, Digital Marketing, Product Marketing, Marketing Strategy, Business Development, Marketing, Online Advertising, Social Media Marketing, Mobile Devices, Lego, Breakdance, Community Management, Analytics, Content Strategy, Interactive Marketing, Mobile Marketing, Web Analytics, E-commerce, Customer Engagement, Design Thinking, Experience Design, Design Strategy
Education
Northwestern University 2006 — 2007
MS, Integrated Marketing Communications (IMC)/ Media Management
Brown University 1997 — 2001
BA, Literatures in English/Hispanic Studies
PepsiCo October 2014 - Present
U.S. Cellular August 2013 - October 2014
U.S. Cellular August 2012 - August 2013
US Cellular January 2007 - July 2012
Clancy's Pub May 2006 - December 2008
Dillards Department Store May 2005 - May 2006
Skills
Customer Satisfaction, Wireless, Telephone Skills, Customer Service, Retail, Inventory Management, Sales Support, Cellular, Cold Calling, Leadership, Telecommunications, Associate Development, Customer Retention, Sales Process, Quotas, Quota Achievement, Sales, Team Management, New Business Development, Sales Operations, Sales Management, Management, Cellular Communications, Marketing, Customer Experience, Training, Marketing Strategy, Direct Sales, Competitive Analysis, Selling, B2B, Process Improvement, Account Management, Merchandising, Solution Selling, Sales Presentations, Cross-functional Team...
Education
Bellevue University 2009 — 2011
Bachelor Degree, Business Management
University of Northern Iowa 2000 — 2005
US Cellular March 2008 - Present
US Cellular January 2005 - March 2008
Sprint February 2000 - January 2005
Nortel June 1996 - January 2000
US Army June 1986 - March 1993
Skills
Cellular Communications, Wireless, CDMA, Networking, Computer Network..., Testing, Team Leadership, VoIP, LTE, Telecommunications, Microwave, Wireless Networking, CDMA2000, Change Management, 4G, Troubleshooting, IP, Leadership, RF, RF Engineering, Cisco Technologies, EVDO, Disaster Recovery, Switches, Ethernet, 3G, Project Planning
Education
Baker University 2000 — 2004
BSM, Management & Leadership
LiveOps March 2014 - Present
Aspen Dental May 2013 - March 2014
Burger King Corporation August 2011 - May 2013
U.S. Cellular November 2008 - September 2011
U.S. Cellular July 2005 - November 2008
US Cellular 2000 - 2006
Skills
Process Improvement, Creative Solutions, Vendor Management, Leadership, Team Building, Leadership Development, Project Management, Sales Operations, Operations Management, Strategic Planning, Team Leadership, Telecommunications, Cross-functional Team..., Employee Training, Coaching, Retail, Training, Wireless, Recruiting, Marketing, Strategy, Business Development, Sales, Forecasting, Marketing Strategy, Management, Enterprise Software, Business Analysis, Account Management, Customer Experience, Performance Management, Inventory Management, Customer Satisfaction, Sales Management, Project Planning, Business Process..., Time Management, Program Management, Product Marketing, Customer Service, Organizational..., Budgets, New Business Development, Call Centers, Change Management, Income Statement, Teamwork, CRM, Customer Retention
Education
Judson University 2008 — 2011
MA, Organizational Leadership
Cardinal Stritch University 2002 — 2003
BA, Business Management
University of Wisconsin-La Crosse 1990 — 1992
Marshfield High School
St John's Catholic School
Raleigh Cary NC New Homes Realty February 2007 - Present
US Cellular 1990 - 2001
US Cellular 1992 - 2000
Skills
Real Estate, Listings, New Home Sales, Real Estate Transactions, Luxury, Referrals, New Homes, Short Sales, Selling, Relocation, Residential Homes, Condos, Foreclosures, Investment Properties, First Time Home Buyers, Marketing, Property, Real Property, ABR, Investors, SFR, e-PRO, Move Up Buyers, Buyers, Waterfront
Education
Barton College 1980 — 1984
BA, Education
Southern Senior High
Mount Carmel Health System May 2015 - Present
Brightstar Corp. April 2014 - March 2015
Gate Gourmet August 2012 - March 2014
Wireless Vision, LLC November 2010 - August 2012
US Cellular January 2009 - November 2010
Gate Gourmet July 2008 - January 2009
EHS Hospitality October 2007 - July 2008
Campbell Hospitality Group March 1997 - February 2008
Patrice and Associates Franchising Inc 2003 - 2005
macaroni grill 1993 - 1996
Skills
Interviewing, P&L, Talent Acquisition, Hiring, Employee Relations, Performance Management, Talent Management, Coaching, Workforce Planning, Employment Law, Strategic Planning, Customer Service, Vendor Management, HRIS, College Recruiting, Sourcing, Applicant Tracking..., Labor Relations, Employer Branding, Benefits, Recruitment/Retention, Full-cycle Recruiting, Succession Planning, Budgeting, Budgets, Recruiting, Temporary Placement, Training, Onboarding, Technical Recruiting, Leadership, Taleo, Employee Benefits, Personnel Management, Strategy, Interviews, Human Resources, Income Statement, Management, Executive Search, Benefits Administration, Team Building, Internet Recruiting, Screening Resumes, Screening, Employee Engagement, New Hire Orientations, CRM, Benefits Negotiation, Employee Training
Education
Capella University
MBA, Human Resources Management
Purdue University
Bachelor Science, Restaurant, Hotel, Institutional Management
US Cellular January 2015 - Present
Sprint January 2006 - March 2014
Sprint January 2004 - December 2005
Sprint April 2000 - December 2003
Sprint February 1996 - April 2000
US Sprint July 1990 - February 1996
US Sprint February 1988 - July 1990
Allnet Communications/ALC Corp August 1983 - February 1988
United States Air Force January 1982 - August 1983
United States Air Force August 1979 - January 1982
Skills
Telecommunications, M2M, CDMA, Wireless, Switches, VoIP, Troubleshooting, Data Center, Solution Selling, IP, WiMAX, Managed Services, MPLS, Unified Communications, Telephony, Cellular Communications, Networking, LTE, WAN, Cloud Computing, Ethernet, Network Design, Mobile Devices, Wireless Networking, 4G, Frame Relay, SaaS
Education
Community College of the Air Force
Associate in Applied Science
Southwestern Illinois College
Bowie State University
US Cellular August 2012 - Present
Cash-Wa Distributing September 2010 - August 2012
Skills
Team Building, Account Management, Strategic Planning, Team Leadership, New Business Development, Sales Presentations, B2B, Coaching, Contract Negotiation, Cross-functional Team..., Customer Retention, Customer Satisfaction, Direct Sales, Leadership, Marketing Strategy, Product Marketing, Retail, Sales, Sales Management, Sales Operations, Sales Process, Selling, Small Business, Solution Selling, Telecommunications, Training, Wireless
Education
Bellevue University 2013 — 2014
Masters of Science, Management - Executive Coaching and Leadership
University of Nebraska at Kearney 1999 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Brightstar May 2014 - Present
Brightstar Corp. September 2013 - May 2014
vRide February 2013 - September 2013
Wireless Vision, LLC May 2010 - December 2012
US Cellular October 2009 - May 2010
US Cellular October 2006 - October 2009
U.S. Cellular December 2003 - October 2006
T-Mobile September 2002 - December 2003
Avis Budget Group November 1996 - September 2002
Skills
Workforce Planning, Employee Relations, Employee Engagement, Employer Branding, Training Delivery, Curriculum Development, Sales Management, Sales Operations, Vendor Management, Vendor Selection, Recruiting, Development Of Employees, Employee Communications..., Benefits Negotiation, Employee Benefits, Profitable, Employee Recognition, Employment Law..., Organizational..., Organizational Structure, Strategy, Supplier Evaluation, Talent Acquisition, Talent Management, Applicant Tracking..., Cross-functional Team..., Human Resources, Personnel Management, Management, Training, Sourcing, Contract Negotiation, Hiring, Team Building, Leadership, College Recruiting, Forecasting, Performance Management, Leadership Development, Customer Satisfaction, Operations Management, Onboarding, Cold Calling, B2B, Customer Retention, Sales, Employee Training, Retail, Selling, P&L Management
Education
Capella University 2012 — 2013
Master's Degree
Capella University
Bachelor’s Degree
Perry Technical Institute June 2015 - Present
Yakima Valley Farm Workers Clinic January 2014 - March 2015
State Farm April 2013 - October 2013
Bank of America April 2009 - January 2012
US Cellular August 2007 - March 2008
AT&T Wireless October 2006 - August 2007
IKEA Home Furnishings November 2002 - October 2006
Trendwest Resorts September 2001 - August 2003
DPR Construction January 2000 - April 2001
Skills
Loans, Consumer Lending, Banking, Credit, Small Business Lending, Mortgage Lending, Commercial Lending, Retail Banking, Lines Of Credit, Cross Selling, Customer Service, Management, Sales Management, Sales, Training
Education
Central Washington University 2005 — 2012
BS, Business Administration/Specialization Human Resource
Yakima Valley Community College 2003 — 2005
AA; Associates of Arts
Department of Revenue- Wisconsin Lottery April 2012 - Present
Frontier Communications June 2010 - April 2012
Telephone and Data Systems March 2007 - October 2008
CUNA Mutual Group July 2006 - February 2007
US Cellular August 2003 - March 2006
US Cellular 2003 - 2006
Telespectrum Worldwide Inc May 2000 - April 2002
Skills
Leadership, Management, Access, Networking, Call Centers, Sales, Customer Service, Security, Microsoft Excel, Microsoft Office, Insurance, Operating Systems, PowerPoint, Microsoft Word, Linux, Financial Services, Telecommunications, Customer Retention, Customer Satisfaction, Customer Experience
Education
Bemidji State University 1998 — 2001
B.S, Economics
Herzing College
Associates of Science, Computer Networking and Security
ViSalus Body by Vi News & Articles January 2012 - Present
NEI Global Relocation April 2014 - May 2015
Goldmark Property Management February 2012 - April 2014
Robert Hancock & Company September 2009 - January 2012
Weichert Realtors - Goodchild Homes January 2009 - June 2009
US Cellular February 2006 - October 2008
US Cellular May 2004 - February 2006
Kelly Services 2003 - 2004
Skills
Customer Service, Customer Relations, Negotiation, Real Estate, Escalation, Contract Writing, Microsoft Office, Team Building, Outlook, Event Planning, Social Media, Budgeting, Coaching, Team Leadership, Word, PowerPoint, Excel, Mentoring, Sales Management, Supervisory Skills, Hiring, Inventory Management, Leadership Development, Budgets, Training, Staff Development, Property Management, Customer Satisfaction, Management, Selling, Leases, Operations Management, Sales, Microsoft Excel, Retail, Contract Negotiation, Residential Homes
Education
Buena Vista University 1999 — 2003
Bachelors, Psychology/Human Resources, Minor: Mass Communications
Platteview High School
Runzheimer International May 2014 - Present
The Novo Group February 2011 - May 2014
Generac Power Systems October 2008 - February 2011
C&C Recruiting and Consulting Inc. June 2006 - January 2009
QPS Companies March 2005 - June 2006
US Cellular January 1996 - January 2005
Skills
Contract Recruitment, Technical Recruiting, Technical Support, Recruiting, Management Consulting, Consultative Approach, Strategic Consulting, Taleo, Negotiation, Passive Candidate..., Qualifying Candidates, Closing Candidates, Talent Acquisition, Sourcing, Applicant Tracking..., Interviews, Human Resources, Temporary Staffing, Staffing Services, Hiring, Networking, Executive Search, Sales, Resume Writing, Permanent Placement, Management, Building Relationships, Talent Management, Internet Recruiting, Screening Resumes, Temporary Placement, Leadership, Relationship Building, Account Management, Consulting, Project Management, Strategic Planning, Process Improvement, Search, Customer Service, Training
Education
University of Wisconsin-Whitewater 1989 — 1994
BA, Social Work
Carroll University 2001 — 2002
Education Program
Verizon Cellular Sales December 2013 - Present
Verizon Cellular Sales April 2011 - December 2013
Wachovia July 2010 - June 2012
Wells Fargo Bank NA October 2009 - April 2011
Wells Fargo Financial October 2009 - July 2010
Ace Wireless June 2009 - October 2009
US Cellular June 2009 - October 2009
The Wireless Co - Alltel June 2008 - June 2009
Alltel Wireless June 2008 - June 2009
Skills
Sales, Credit, Credit Analysis, Loans, Cross Selling, Banking, Mortgage Lending, Loan Origination, Relationship Management, Retail Banking, Financial Analysis, Portfolio Management, Credit Risk, Underwriting, Finance, Customer Service, Sales Management, Customer Retention, Leadership, Account Management
Education
University of North Carolina at Wilmington 2005 — 2009
Bachelor of Science (BS), Business administration; International Business
Central Piedmont Community College
Associate of Arts (AA)
US Cellular April 2015 - Present
Nexius June 2013 - March 2015
Skills
CDMA, Cellular Communications, LTE, Wireless, Microwave, EVDO, UMTS, WiMAX, 3G, RF, RF Engineering, Antennas, Site Acquisition, Backhaul, Wireless Networking, Optical Fiber, Team Leadership, Mobile Devices, GSM, Telecommunications, Fiber Optics, Vendor Management
Education
Blackhawk Technical College 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Applied science
SUNY 1986 — 1988
Accounting
TEKsystems April 2015 - Present
OD Economist 2006 - Present
TEKsystems 2012 - 2015
Organization Development Network of Chicago 2008 - 2012
Lake Forest Graduate School of Management 2007 - 2012
Benedictine University 2007 - 2012
US Cellular 2007 - 2007
Human Synergistics 2004 - 2006
Tweeter 2003 - 2004
University of Illinois at Chicago 2000 - 2002
Skills
Organizational..., Team Building, Corporate Culture, Emotional Intelligence, Performance Management, Organizational Change, Change Management, Leadership Development, Coaching, Employee Engagement, Organizational..., Organizational Design, Instructional Design, Executive Coaching, Talent Management, Project Management, Non-profits, Leadership, Management, Curriculum Design, Training, Management Development, Culture Change, Employee Relations, Workshop Facilitation, Staff Development, Performance Improvement, Career Development, Conflict Resolution, Process Improvement, Strategic Planning, Program Management, Succession Planning, Team Leadership, Management Consulting, Strategy, Personnel Management, Interviews, 360 Feedback, Employee Training, Consulting, Career Counseling, E-Learning, MBTI, Adult Education, Blended Learning, Executive Development, Learning Management, Needs Analysis, Training Delivery
Education
Benedictine University 2012 — 2015
Doctor of Philosophy (Ph.D.), Organization Development
Benedictine University 2006 — 2007
Certificate, Organization Development
University of Illinois at Chicago 2000 — 2004
MBA, International Business
Northern Illinois University 1995 — 1999
MA, Economics
Brigham Young University 1980 — 1982
B.S., Psychology, minors in Spanish and Zoology
U.S. Cellular July 2013 - Present
U.S. Cellular May 2009 - July 2013
US Cellular August 2005 - May 2009
U.S. Cellular June 2006 - May 2007
Skills
Leadership, Strategy, Customer Experience, Training, Cross-functional Team..., Call Centers, Project Planning, Telecommunications, Customer Retention, Customer Satisfaction, Vendor Management, Wireless, Quality Assurance, Team Building, Team Leadership, Product Management, Coaching, Change Management, Management, Employee Training, Strategic Planning, Video Production, People Development, Program Management, Project Management, Leadership Development, Process Improvement, E-commerce, Customer Service
Education
Berklee College of Music 2012 — 2013
Music Production
University of Phoenix 2001 — 2003
Business Administration, Business Management
Southern Oregon University 1992 — 1994
Psychology, Computer Sciences
New York Life February 2015 - Present
T-Mobile February 2014 - February 2015
Us Cellular May 2007 - June 2012
Melanie Fitness Center February 2002 - June 2012
Skills
Sales, Investments, Life Insurance, Leadership, Microsoft Office, Insurance, Finance
Education
Chicago State University 1997 — 1999
Business, Management, Marketing, and Related Support Services
Connecting Kings LLC (Men of Vision & Elite Women) January 2014 - Present
Bad Panda Entertainment April 2010 - Present
Crocs February 2006 - April 2008
US Cellular April 2004 - February 2006
Anheuser-Busch Sales of Tulsa 2002 - 2004
Skills
Sponsorship, Event Marketing, Sports, Experiential Marketing, Promotions, Entertainment, Event Management, Sports Marketing, Brand Development, Mobile Marketing, Advertising, Marketing Management, New Business Development, Marketing Communications, Marketing, Social Media Marketing, Event Planning, Digital Marketing, Marketing Strategy, Blogging, Public Relations, Relationship Marketing, Leadership, Online Advertising, Team Leadership, Online Marketing, Strategy, Brand Awareness, Brand Management, Budgets, Copywriting, Corporate Communications, Creative Direction, Digital Media, Digital Strategy, Direct Marketing, Email Marketing, Entrepreneurship, Facebook, Integrated Marketing, Management, Market Planning, Media Planning, Media Relations, Negotiation, Press Releases, Product Marketing, Radio, Social Media, Social Networking
Education
Castleton State College 1987 — 1991
B.S., Communications
US Cellular July 2013 - April 2015
Joann Fabric & Craft June 2012 - July 2013
GameStop May 2011 - May 2012
Twin River Foods September 2010 - May 2011
Self-Employed Market Gardener January 2010 - May 2011
Sears Outlet Stores, LLC August 2008 - July 2009
Fry's Food and Drug August 2004 - June 2006
EB Games December 2003 - August 2004
Game Crazy June 2003 - December 2003
CompUSA August 2001 - June 2003
Skills
Retail, Customer Service, Operations Management, Marketing, Microsoft Office, Budgets, Editing, Store Management, Team Building, Sales Management, Employee Training, Bilingual-Spanish, Human Resources, Team Management, Staff Development, Excel, Word, Retail Management, Merchandising, Visual Merchandising, Planograms, PowerPoint, Outlook, Outlook Express, Writing, Staff Scheduling, Data Entry, 10 Key, Wordpress, SEO, SEO copywriting, Sales Process, Training & Development, Hiring Practices, Conflict Resolution, Diversity, Windows, Office Equipment, Grocery, Consumer Electronics, Computer Literate, Spanish, English, Web Content, Social Media, Business Correspondence, Leadership, KPI Implementation, Multi-Store Operations, P&L
Education
Arizona State University West 2003 — 2006
English/Spanish
Glendale Community College 2000 — 2003
Associate of Arts (A.A.), English/Spanish
State University of New York at Buffalo 1990 — 1993
English/Spanish
Aurora Health Care December 2014 - Present
US Cellular September 2012 - August 2013
Urban Guard Media April 2011 - September 2012
Wells Fargo Home Mortgage October 2009 - August 2011
Education
DeVry University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Finance and Financial Management Services
Cardinal Stritch University 2006 — 2008
Associate of Science (A.S.), Business Administration and Management, General
Westmoreland Coal Company September 2014 - Present
Westmoreland Coal Company August 2013 - Present
Archstone December 2006 - May 2013
Intrawest July 2006 - November 2006
US Cellular February 2006 - July 2006
HSBC May 2004 - February 2006
Combined Insurance October 2001 - May 2004
Verizon September 1998 - October 2001
Skills
Employee Engagement, Human Resources, Payroll, Sarbanes-Oxley Act, Employee Relations, Succession Planning, HRIS, Strategic Planning, Garnishments, ADP Payroll, Time Management, PeopleSoft, Process Improvement, Leadership Development, Ceridian, Talent Acquisition, Recruiting, Customer Service, Training, Employee Benefits, Performance Management, Deferred Compensation, General Ledger
Education
Colorado State University 2011 — 2013
Master of Education (M.Ed.), Organizational Performance and Change
Augustana College 1993 — 1997
Bachelor of Arts (B.A.), Geography
US Cellular June 2015 - Present
Zebra Technologies October 2014 - February 2015
Motorola Solutions December 2013 - October 2014
Motorola Solutions, Inc. July 2005 - December 2013
Motorola, Inc 1988 - 2005
ThermoKinetics, Inc. June 1986 - June 1987
Skills
Systems Engineering, New Business Development, ITIL, Program Management, Wireless Networking, Cost Reduction, PMI, Global Operations, Software Quality..., Global Management, Change Management, Network Security, Deployment, Continuous Improvement, Vendor Management, Product Development, Software Development, Loyalty Program..., Consultancy, International Sales, PCI DSS, Account Management, WLAN, Cross-functional Team..., Service Delivery, Product Management, Process Improvement, P&L Management, Contract Negotiations, Telecommunications, Business Management, Wireless, Change Control, Professional Services, Six Sigma, Mobile, Business Process..., Integration, Team Leadership, Business Strategy, SaaS, Contract Negotiation, Project Portfolio..., Outsourcing, IT Strategy, Managed Services, PMO, People Management, Customer Relations, Team Management
Education
Clemson University 1987 — 1988
Post Grad
Bob Jones University 1983 — 1987
BS
TransUnion December 2012 - Present
US Cellular June 2010 - October 2012
DePuy Orthopaedics, a Johnson & Johnson company July 2001 - July 2010
Cascade Engineering 1997 - 2001
Skills
Performance Management, Microsoft Excel, Talent Acquisition, Talent Management, Employee Relations, Employee Engagement, Succession Planning, Leadership Development, Coaching, Organizational..., Applicant Tracking..., Change Management, Hiring, Benefits Administration, Technical Recruiting, Team Building, Recruiting, Employment Law, Human Resources, HR Policies, Organizational..., Staff Development, Process Improvement, Employee Benefits, Resume Writing, HR Consulting, Personnel Management, Leadership, Workforce Planning, Onboarding, Management, Employee Training, Strategy, HRIS, Organizational Design, FMLA, Conflict Resolution, Training, Career Development, Interviews
Education
Aquinas College
Master's Degree, Organization Development
Michigan State University
BSW, Social Work
Nokia- HERE Division (former Navteq) 2010 - Present
AC Nielsen July 2007 - November 2008
DBS Communications April 2005 - June 2007
US Cellular January 2003 - April 2005
PMG – Contractor for US Cellular September 2002 - December 2002
3Com Corporation October 2000 - June 2001
Dunn Systems Inc. March 2000 - October 2000
Information Industries - Contractor for Lucent Technologies December 1997 - October 1999
Masoft RC, Canada February 1996 - October 1997
ITCI, Romania October 1993 - December 1995
Skills
Load, Testing Types, SDLC, Regression Testing, Quality Assurance, Integration Testing, Test Strategy, Test Cases, Testing, Unix, Integration, Functional Requirements, Performance Tuning, Agile Methodologies, Scrum, Quality Center, Test Planning, Software Documentation, User Acceptance Testing, Manual Testing, Requirements Analysis, Web Applications, Oracle, Test Automation, System Testing, Software Project..., ClearCase
Education
North Central College 1999 — 2002
BS, Computer Science
Retter College 1996 — 1997
Computer Programming Diploma
University of Civil Engineering 1989 — 1994
Geodesy
Benedictine University
MS, Management and Organizational Behavior
CRCG, Inc. April 2013 - Present
US Cellular November 2005 - February 2012
Skills
Team Building, Budgets, Process Improvement, Vendor Management, Operations Management, Leadership, Customer Satisfaction, Training, Contract Management, Cross-functional Team..., Management, Project Planning, Team Leadership, Contract Negotiation, Inventory Management, Facilities Management, Strategic Planning, Program Management, Customer Service
Education
Capella University 2011 — 2015
Bachelor's Degree, Management and Leadership
Pacifc Harbors Council, BSA April 2014 - Present
Las Vegas Area Council of the Boy Scouts of America March 2011 - April 2014
Schwarze Investor Services January 2006 - August 2010
US Cellular April 1996 - February 2002
Skills
Community Outreach, Volunteer Management, Fundraising, Board Development, Program Development, Customer Service, Strategic Planning, Non-profits, Nonprofits, Non-profit..., Volunteer Recruiting, Volunteer Training, Youth Development, Public Speaking
Education
Brigham Young University - Idaho 2008 — 2010
BA, Political Science, Economics
QBE North America December 2013 - Present
QBE North America May 2012 - Present
CliftonLarsonAllen January 2012 - May 2012
CliftonLarsonAllen 2009 - April 2012
QBE Insurance February 2005 - October 2009
TDS Telecom January 1999 - September 2004
TDS September 1998 - September 2004
US Cellular 1998 - 2004
TDS August 1998 - January 1999
Jon Lancaster Chevrolet May 1989 - July 1998
Skills
Business Analysis, Business Relationship..., Software Project..., Project Management, Information Technology, Disaster Recovery, ITIL, Software Documentation, Technical Support, Business Process..., Enterprise Software, Service Delivery, Management, Databases, Troubleshooting, SharePoint, Analysis, Leadership, Windows, Security, Process Improvement, Visio, Training, Quality Assurance, SQL, Change Management, Strategy, Operations Management, Business Intelligence, Group Policy, IT Management, Citrix, Team Building, Incident Management, IT Strategy, Vendor Management, Help Desk Support, Integration, Data Analysis, Business Process, Windows Server, SCCM, System Administration, Active Directory, Enterprise Architecture, Requirements Gathering, VMware, Unix, SDLC, Project Portfolio...
Education
Cardinal Stritch University 2006 — 2010
Bachelors, Business Management
Madison Area Technical College 1988 — 1990
Associates, Automotive Technology
Benton High
Wireless Advocates January 2014 - Present
North Shore Consulting, Inc. 2007 - Present
G&K Services 2009 - 2012
GMAC Financial Services 2007 - 2008
ATK 2006 - 2007
US Cellular 2002 - 2006
Exelon 2001 - 2002
General Mills The Pillsbury Company 1998 - 2001
Standard Register 1996 - 1998
Skills
IT Strategy, Leadership, Strategy, CRM, Management, Change Management, Program Management, Strategic Planning, Management Consulting, Business Process, Integration, Enterprise Software, Cross-functional Team..., Solution Selling, Vendor Management, Business Strategy, Enterprise Architecture, IT Management, Business Transformation, Consulting, Team Building, Process Improvement, Team Leadership, Executive Management, Business Process..., Business Analysis, Project Management, Information Technology, Lead Generation, IT Service Management, Mergers & Acquisitions, New Business Development, Mergers, Outsourcing, Leadership Development, Sales Management, Coaching, Business Intelligence, Supply Chain Management, Talent Management, Organizational Design, Strategic Sourcing, Portfolio Management, Acquisition Integration, Operations Management, Contract Negotiation, P&L Management, Negotiation, Project Portfolio..., IT Operations
Education
Central Michigan University
B.S., Management Information Systems
Madonna University - Graduate Studies
International Business and Finance
U.S Cellular June 2014 - Present
Stars&Tykes Boutique May 2013 - March 2014
Lowe's Companies, Inc. January 2007 - March 2013
Skills
Retail, Sales, Customer Service, Merchandising, Management, Process Scheduler, Time Management, Inventory Management, Administrative..., Social Networking, Computer Proficiency, Payroll, Sales Operations, Customer Satisfaction, Account Management, Team Building, Event Planning, Event Management, Communication, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, SharePoint, Outlook, Meeting Scheduling, Master Scheduling
Education
Capella University 2008 — 2009
Business Administration and Management, General
San Antonio College 2005 — 2007
N/A, Business Administration and Management, General
Green River Community College 2004 — 2005
N/A, General Studies
Central Washington University 2003 — 2004
N/A, General Studies
Peninsula High School 1999 — 2003
High School Dimploma, General Studies, 3.0
US Cellular Customer Engagement Associate
Arbys March 2012 - March 2013
Mcdonalds May 2007 - August 2010
Skills
Customer Service, Time Management, Employee Relations, Customer Satisfaction, Recruiting, Employee Training, Performance Management, Training, Human Resources, Cashiering, Call Centers, Data Entry, Leadership, Microsoft Office, Teamwork
Education
Blackhawk Technical College 2011 — 2014
Associate's degree, Human Resources Management/Personnel Administration, General
University of Wisconsin Rock County 2009 — 2010
Associate's degree, General Studies
Sedgwick June 2014 - Present
Sedgwick, Inc. June 2012 - June 2014
Sedgwick CMS January 2010 - June 2012
Specialty Risk Services January 2006 - January 2010
JPMorgan Chase July 2004 - December 2005
US Cellular August 2003 - July 2004
Skills
Workers Compensation, Insurance, Claims Management, Claim, Legal Liability, Property & Casualty..., Liability, Customer Service, Commercial Insurance, Risk Management, Sales, Leadership, CRM, Event Management, Life Insurance, Recruiting, Account Management
Education
Aurora University 2009 — 2012
Leadership, MBA
University of Iowa 1999 — 2003
Liberal Arts, Communication Studies, International Business, Portuguese
Transamerica Agency Network, Inc. November 2014 - Present
US Cellular September 2000 - October 2014
S & J Photography 2002 - 2008
Cedar Rapids Schools August 1998 - June 2000
Skills
Wireless, Customer Satisfaction, Cellular Communications, Customer Experience, Call Centers, B2B, Customer Retention, Customer Service, Telecommunications, Team Building, Team Leadership, Account Management, Leadership, Mobile Devices, Coaching, Training, Management, Vendor Management, Troubleshooting, Leadership Development, Cross-functional Team..., Strategic Planning, Process Improvement, Microsoft Office, Sales Operations, Direct Sales, Cold Calling, Sales Process, Networking, Program Management
Education
American Public University System 2012 — 2015
Bachelor's Degree, Legal Studies
Kirkwood Community College 1993 — 2012
AA, Deaf Studies AA in Liberal arts
Alena Harrison Piano Studio April 1994 - Present
US Cellular June 2013 - December 2013
Muscular Dystrophy Association March 2012 - February 2013
Troupis Law Office LLC July 2010 - January 2011
Casimir Jones, S.C. April 2010 - June 2010
Wehrmann's Travel Shop October 2009 - April 2010
Foley & Lardner LLP July 2006 - April 2009
Gannett Fleming, Inc April 2006 - July 2006
Wickwire Gavin, P.C. 1995 - 2006
Whyte Hirschboeck Dudek S.C. June 2005 - November 2005
Skills
Piano teacher, Clerical/computer, Writing/editing, Proofreading, Editing, Real Estate, Marketing, Piano, Litigation, Legal Writing, Teaching, Administration, Music Industry, Singing, Research, Music, Music Education, Public Speaking, Customer Service, Nonprofits
Education
University of Wisconsin-Madison 1999 — 2004
Bachelor of Music, B.A. English, Piano Performance and Pedagogy; English Literature
LDS Institute 1997 — 2002
Diploma plus certificate, Religion
Madison Area Technical College 1998 — 1998
General Studies
Edgewood College 1994 — 1995
General studies, English
Brigham Young University 1991 — 1993
Music and English
Interlochen Arts Academy 1987 — 1988
High School, Specialized in piano performance
DIRECTV August 2009 - Present
US CELLULAR CORPORATION February 2008 - September 2009
U.S Cellular March 2008 - October 2008
AT&T Wireless May 2007 - February 2008
Wal-Mart Corp April 2006 - May 2007
Wal-Mart Corp April 2006 - May 2007
ePerformax December 2005 - April 2006
ePerformax January 2006 - March 2006
Sunterra Resorts October 2005 - December 2005
AEGIS Communication May 2005 - July 2005
Skills
Training Delivery, Training Coordination
Education
Northeastern A&M college 1988 — 1990
vinita high school 1984 — 1988
Cheonggang Academy
NorthEastern A & M College
General Studies
Global Connection Inc. of America February 2015 - Present
Global Connection Inc. of America January 2015 - Present
Wild Ivy Publishing 2014 - Present
Global Connection Inc. of America April 2013 - February 2014
Global Connection Inc. of America July 2012 - April 2013
Cricket Communications September 2011 - August 2012
Cricket Communications May 2010 - April 2012
Cricket Communications January 2008 - July 2010
Cricket Communications December 2005 - January 2008
US Cellular June 1997 - February 2005
Skills
Wireless, Telecommunications, Customer Retention, Leadership, Cross-functional Team..., Sales Operations, Customer Experience, Vendor Management, Call Centers, Account Management, Customer Satisfaction, Direct Sales, Salesforce.com, Product Management, CRM, P&L Management, Product Marketing, Management, Strategic Partnerships, Start-ups, Strategy, Solution Selling, Team Leadership, Retail, B2B, Forecasting, Team Building, Operations Management, Project Management, Training, Sales Management, Competitive Analysis, CDMA, Marketing, Sales Process, Program Management, Executive Management, Call Center, Process Improvement, Contract Negotiation, Business Development, Entrepreneurship
Education
Central Michigan University 2014 — 2015
Master's Degree, MSA - General Administration, 4.0
Charter Oak State College
Bachelor's Degree, Organizational Leadership
University of Tennessee-Knoxville
Marketing & Multi-Media Professional Certificate
Farragut High School
Nebraska Iowa Wireless Association August 2015 - Present
U.S. Cellular 2006 - Present
US Cellular February 2005 - February 2006
US Cellular February 2001 - February 2005
US Cellular May 1998 - February 2001
US Cellular April 1996 - May 1998
Skills
Finance, Cellular Communications, CDMA, Wireless, Computer Network..., Wireless Networking, Telecommunications, 4G, RF, VoIP, LTE, T1, RF Engineering, Network Design, IP, Networking, 3G, People Skills, Team Leadership, Network Engineering
Education
Bellevue University 2012 — 2015
Master of Business Administration (M.B.A.)
Bellevue University 2008 — 2009
Bachelor's Degree
Penn State University 2006 — 2008
Indian Hills Community College 1994 — 1996
AAS
William Penn University 1987 — 1988
Ottumwa High School
aabdesigninc.com August 2013 - Present
Cengage Learning April 2013 - August 2013
US Cellular March 2011 - January 2013
U.S. Cellular 2009 - May 2011
Hewitt Associates January 2009 - March 2009
Northwestern University School of Law September 2008 - January 2009
Skills
Dreamweaver, CSS, HTML, JavaScript, Flash, MySQL, CMS, Web Design, Adobe Creative Suite, Web Development, Photoshop, Graphic Design, Illustrator, XHTML, InDesign, Mac, Microsoft Office, Layout, PowerPoint, Word, Writing, Social Media, Excel, Problem Solving, Administration, Access, Customer Relations, Customer Service, Teamwork, Strategic Planning, Final Cut Pro, Event Planning, Outlook, Business Intelligence, PHP, Usability, jQuery, Wireframes, SEO, Graphics, ActionScript, WordPress, Email Marketing, Information Architecture, Digital Marketing, User Experience, User Interface Design, HTML 5, Interaction Design, Online Marketing
Education
Northwestern University 2011 — 2013
MSIS, Information Systems
Boston University 2004 — 2006
Bachelor of Arts (BA), Art History, Arts Management
U.S. Cellular March 2010 - Present
US Cellular April 2009 - March 2010
US Cellular February 2006 - April 2009
US Cellular June 2001 - February 2006
Ameritech December 1997 - May 2001
Caremark October 1996 - December 1997
CCH September 1993 - October 1996
Skills
Forecasting, Budgets, Variance Analysis, Wireless, Telecommunications, Cross-functional Team..., Process Improvement, Financial Analysis, Financial Modeling, Analytics, Financial Reporting, Analysis, Financial Forecasting, Management, Coaching, Sarbanes-Oxley Act, Business Process...
Education
Bradley University 1988 — 1992
Bachelor of Science (Summa Cum Laude), Major in Finance, Minor in Economics
US Cellular April 2015 - Present
US Cellular March 2011 - Present
Galmont Consulting 2008 - November 2010
U.S. Cellular 2008 - 2010
Riverside Publishing April 2006 - 2007
IBM Global Services 1998 - 2003
Skills
Testing, Test Planning, HP Quality Center, SDLC, Quality Assurance, Unix, Test Cases, Requirements Analysis, Vendor Management, Integration
Education
Aurora University 1995 — 1998
Bachelor's Degree, Computer Science
Razorsight September 2012 - Present
Razorsight January 2012 - September 2012
Razorsight May 2011 - January 2012
US Cellular November 2006 - March 2011
TEOCO 2006 - 2011
SBC November 2003 - November 2005
Creative Mortgage 1998 - 2000
Kennedy King College 1994 - 1999
Skills
Project Management, Access, Telecommunications, Vendor Management, Managed Services, Wireless, Process Improvement, Business Analysis, Professional Services, Cross-functional Team..., Telecommunications..., Business Process..., Team Leadership, Business Objects, Analysis, Cellular Communications, Change Management, Management, Leadership, Business Process, Contract Negotiation, Accounting, Networking, Training, Forecasting, Auditing
Education
Kennedy King College 1994 — 2000
Associate of Science (AS), Accounting, Political Science
Chicago State University 1997 — 1999
Bachelor of Science (BS), Accounting
Sears Holding August 2007 - March 2009
Sears Holdings Corp. August 2007 - March 2009
US Cellular May 2001 - June 2007
Montgomery Ward October 1968 - February 2001
Skills
Inventory Management, Retail, Supply Chain Management, Supply Chain, Purchasing, Logistics, Leadership, Customer Satisfaction, Sales, Budgets, Merchandising, Sales Operations, Team Building, Inventory Control, Forecasting, Negotiation, Product Marketing, Contract Negotiation, Store Management, Management, Marketing, Analysis, SAP, Time Management, Project Planning, CPFR, Cross-functional Team..., P&L Management, Pricing, P&L, Operations Management, Merchandise Planning, Change Management
Education
California State University-Sacramento 1975 — 1977
JAS CONSULTANTS May 2009 - Present
US Cellular-Answer Wireless July 2014 - June 2015
Hexcel Corporation September 2013 - July 2014
US Cellular-Answer Wireless February 2011 - August 2012
Euromonitor International November 2010 - January 2011
US Cellular May 2009 - September 2010
CareerBuilder.com July 2006 - November 2008
Allegis Group Services April 2005 - August 2006
Skills
Talent Acquisition, Applicant Tracking..., Sourcing, Recruiting, Internet Recruiting, Temporary Placement, College Recruiting, Screening Resumes, Onboarding, Technical Recruiting, Talent Management, Strategy, Benefits Negotiation, Employee Relations, Cold Calling, Interviews, Executive Search, Management, Workforce Planning, Leadership, Temporary Staffing, Employer Branding, Interviewing Skills, Telephone Interviewing, Global Staffing, Screening, Permanent Placement, Building Relationships, RPO, Human Resources, Networking, Strategic Sourcing, Employee Benefits, Resume Writing, New Hire Orientations, Hiring, Consulting, Recruitment Advertising, HRIS
Education
Arizona State University 1992 — 1997
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy
Caesars Entertainment Corporation January 2013 - September 2015
US Cellular December 2006 - October 2010
Chicago Park District April 1997 - November 2006
Stein & Co. January 1992 - January 1997
The Chicago Urban League 1985 - 1992
Skills
Budgets, Coaching, Community Outreach, Contract Management, Contract Negotiation, Customer Service, Event Planning, Diversity, Fundraising, Government, Leadership, Leadership Development, Team Building, Strategic Planning, Management, Nonprofits, Public Speaking, Program Management, Process Improvement, Project Management, Organizational..., Marketing, Non-profits, Staff Development, Training, Policy, Recruiting, Strategy, Cross-functional Team..., Performance Management, Program Development
Education
Chicago State University 1975 — 1977
B.S., Special Education
Eastern Illinois University 1973 — 1975
Education
SpringCM October 2009 - Present
optionMONSTER January 2008 - August 2009
W.W. Grainger 2005 - 2007
US Cellular 2001 - 2005
Skills
Project Management, Agile Methodologies, SDLC, Quality Assurance, Quality Center, Scrum, Software Quality..., Test Planning, JIRA, Waterfall, Performance Testing, Testing, Requirements Analysis, SaaS, Test Automation, Agile Project Management, Integration, Visio, Requirements Gathering, User Acceptance Testing, Web Applications, Software Project..., Test Cases, Regression Testing, Test Strategy, System Testing, QTP, XML, Test Management, Manual Testing, LoadRunner, Agile Testing, Unit Testing, WinRunner, VBScript, Defect Tracking, Selenium, HP Quality Center, HP QTP
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1990 — 1995
Zebra Technologies November 2014 - Present
Zebra Technologies January 2014 - November 2014
Consulting 1995 - November 2014
Zebra Technologies November 2011 - January 2014
Zebra Technologies 2006 - 2011
ABN AMRO 2002 - 2006
US Cellular 1995 - 1999
Skills
Business Analysis, Visio, SDLC, Integration, Cross-functional Team..., Requirements Analysis, Salesforce.com, Business Intelligence, Quality Assurance, Agile Methodologies, Vendor Management, E-commerce, Training, CRM, IT Strategy, Software Project..., Analytics, Business Process, Testing, Salesforce.com..., User Experience, Adobe CQ5, Scrum Master, QA Strategy
Education
American Public University System 2007 — 2011
Master of Arts (M.A.), Political Science-American Politics and Government
Capella University 2004 — 2006
Master of Business Administration (M.B.A.)
Capella University 2002 — 2004
Bachelor of Science (BS), Information Technology - Graphics and Multimedia
Xentris Wireless 2013 - Present
EveryScape Inc. 2012 - 2013
Cellular Advantage Inc. November 2008 - August 2011
US Cellular May 2002 - April 2008
Titan Worldwide 2008 - 2008
PrimeCo June 2000 - May 2002
PrimeCo April 1997 - June 2000
Skills
Business Development, Inventory Management, Direct Sales, Customer Service, Customer Satisfaction, Product Development, Mobile Technology, Sales, Sales Management, Sales Operations, Wireless Networking, Wireless, Mobile Devices, Recruiting, Retail
Education
Benedictine University
Grainger March 2015 - Present
Grainger December 2013 - Present
U.S. Cellular November 2012 - November 2013
US Cellular August 2007 - November 2012
Navistar Inc January 2007 - August 2007
Navistar Inc March 2005 - December 2006
Navistar Inc May 2004 - March 2005
Navistar Inc May 2002 - May 2004
Skills
Leadership Development, Talent Management, Organizational..., Employee Engagement, Organizational..., Coaching, Strategy, Organizational Design, Training, Performance Management, Succession Planning, Instructional Design, Human Resources, Change Management, Staff Development, Cross-functional Team..., Interviews, Leadership, Business Strategy, Management Development, Program Management
Education
Benedictine University 2006 — 2007
Masters, Management and Organizational Behavior
University of Illinois at Chicago 1999 — 2001
Bachelor of Science, Marketing
University of Michigan 1995 — 1997
Thomas L. Cardella & Associates May 2008 - Present
US Cellular May 2002 - May 2008
US Cellular May 2001 - December 2007
McLeod USA August 1997 - May 2002
MCI August 1993 - August 1997
Education
Capella University
US Cellular December 2007 - Present
US Cellular 2007 - Present
U.S. Cellular 2007 - Present
Washington Mutual 2000 - 2007
Skills
SDLC, User Acceptance Testing, Testing, Business Analysis, Integration, Telecommunications, Quality Center, Strategy, Enterprise Software, Test Planning, Software Project..., Software Quality..., Quality Assurance, Requirements Analysis, HP Quality Center, Unix
Education
Bauman Moscow State Technical University 1986 — 1992
U.S. Cellular October 2013 - Present
US Cellular January 2004 - Present
Skills
Hiring, Interviewing, Retail, Master Facilitator, Intervention Design, Change Management, Employee Relations, Recruiting, Facilitators, Interviews, Onboarding, Facilitation, College Recruiting, Vendor Management, Performance Management, Leadership Development, Customer Experience, Cold Calling, Customer Retention, Customer Satisfaction, Organizational..., Human Resources, Talent Management, Sales, Leadership, Employee Training, Coaching, Team Leadership, Sales Management, Employee Engagement, Team Building, Training, Interventions, Management
Education
Antioch New England Graduate School, Antioch University 2004 — 2006
Masters of Science in Organizational Management, Organizational Development
Sarah Lawrence College 1994 — 1998
Bachelor of Arts (BA), Jazz History & Performance
Integrated Broadband Services January 2009 - Present
Commtest Incorporated August 2008 - December 2008
Charter Communications November 2005 - May 2008
US Cellular August 2000 - May 2004
United States Air Force July 1996 - July 2000
Education
Community College of the Air Force 1996 — 2000
Electronics
Baker College Business and Corporate Services
U.S. Cellular 2014 - Present
U.S. Cellular 2013 - 2014
US Cellular 2010 - 2013
U.S. Cellular 2007 - 2010
U.S. Cellular 1999 - 2007
U.S. Cellular 1996 - 1999
Skills
Retail Sales, Wireless, Customer Experience, Cellular Communications, Customer Retention, Sales Process, Business Strategy, Strategy, Cross-functional Team..., Mobile Devices, Sales Operations, Leadership, Management, Mobile Technology, Customer Satisfaction, Direct Sales, Account Management, Team Building, Team Leadership, Product Development, CDMA, Telecommunications, Sales Management, Strategic Partnerships, Retail, Strategic Planning, Program Management, Product Management, Selling, Competitive Analysis, Sales, Vendor Management, LTE, Call Centers, Cold Calling, Contract Negotiation, 4G
Education
Benedictine University 1997 — 1998
Missouri State University 1985 — 1989
B.S., Marketing
St. John Vianney 1982 — 1985
High School
Aftermath Services LLC November 2012 - Present
Moose International, Inc. December 2009 - November 2011
Houghton Mifflin April 2008 - October 2008
US Cellular August 2006 - November 2006
Infogix September 2005 - February 2006
Universal Oil Products February 1997 - November 1997
Donnelley Marketing, Inc. September 1995 - October 1996
NovaCare January 1995 - September 1995
Wizdom Systems, Inc. June 1993 - December 1994
Skills
Employee Benefits, Talent Acquisition, Accounting, HRIS, Benefits Administration, FMLA, Onboarding, Employee Relations, Applicant Tracking..., Management, Succession Planning, Sourcing, Training, Process Improvement, Organizational..., Recruiting, Screening Resumes, Policy, Temporary Placement, Deferred Compensation, Customer Service, Human Resources, Personnel Management, Performance Management, New Hire Orientations, Talent Management, Coaching, Employee Engagement, Leadership Development
Education
Benedictine University 1989 — 1993
Bachelor of Arts, Accounting
DePaul University
Cricket Communications/Leap Wireless December 2008 - Present
Viaero Wireless October 2005 - December 2008
Extend America 2002 - 2005
US Cellular 1998 - 2002
AT&T Wireless/McCaw Cellular 1988 - 1998
Education
University of Dallas Graduate School of Management 1994 — 1995
Graduate Telecommunications Program, Telecommunications
Augustana College 1975 — 1979
BA, Double Major/Business & Spanish
Zinwave April 2014 - Present
TE Connectivity January 2010 - March 2014
Verizon June 2008 - December 2009
Dekolink September 2007 - March 2008
InnerWireless June 2006 - September 2007
US Cellular January 2006 - July 2006
Alltel Wireless January 2002 - November 2004
Skills
Communications Audits, Capacity Planning, Customer Support, Telecommunications, 3G, 4G, Management, Network Design, Networking, Optimization, Wireless Networking, Microwave, System Deployment, WiMAX, Computer Network...
Education
Arkansas Tech University 1997 — 2001
BS, Electrical Engineering
Worden Associates, Inc April 2015 - Present
Maine Democratic Party January 2013 - December 2014
Michaud for Governor 2014 November 2013 - December 2013
JobsInTheUS.com January 2013 - October 2013
Mainers United for Marriage August 2012 - November 2012
Equality Maine March 2011 - August 2012
US Cellular February 2007 - 2010
Port Resources May 2006 - February 2007
Sweetser May 2004 - May 2006
Lawrence University 2000 - 2002
Skills
Time Management, Strategic Leadership, Risk Management, Project Management, Training, Program Management, Sales, Budgets, Team Building, Leadership, Team Leadership, Strategic Planning, Management, Cross-functional Team..., Customer Service, Coaching, Account Management, Operations Management, Change Management, Microsoft Office, Retail, Customer Satisfaction, Customer Retention, Direct Sales, Social Media, Employee Training, Fundraising, Recruiting, Leadership Development, Selling, Business Development, Marketing, Sales Management, Vendor Management
Education
Boston University 2007 — 2009
MS Project Management, Business
Boston University Questrom School of Business 2007 — 2009
M.S., Project Management
SMCC 2007 — 2007
Nutrition
Lawrence University 1999 — 2003
B.A. cum laude, Environmental Studies
US Cellular March 2010 - Present
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2001 — 2004
University of Illinois at Urbana-Champaign 1997 — 2001
BS, Business Administration
U.S. Cellular May 2015 - Present
U.S. Cellular August 2014 - May 2015
U.S. Cellular April 2013 - August 2014
U.S. Cellular July 2011 - April 2013
US Cellular August 2009 - July 2011
Mindshare Group June 2009 - August 2009
Ogilvy & Mather April 2009 - June 2009
John and Low Inc. 2003 - 2009
Modern Luxury 2002 - 2007
Conde Nast 2001 - 2002
Skills
Editing, Proofreading, Database Marketing, Statistics, Marketing Strategy, Marketing, Media Planning, Collateral, Integrated Marketing, Copywriting, Content Development, Direct Marketing, Digital Marketing, Marketing Communications, Brand Management, Web Analytics, Brochures, Digital Strategy, Press Releases, Strategy, Direct Mail, Competitive Analysis, Market Research, Social Media, Analytics, Customer Insight, Segmentation, Mobile Marketing, Publishing, Online Marketing, Digital Media, Brand Development
Education
Northwestern University 2008 — 2010
M.S., Integrated Marketing Communications
Carleton College 1995 — 1999
B.A., English Literature
Radcliffe Publishing Program
Certificate, (now the Columbia University Publishing Program)
Second City Chicago
Improvisational comedy
US Cellular
Skills
Customer Service, Inventory Management, Sales, Retail, Management, Microsoft Office, Customer Satisfaction, Team Building, Team Leadership, Process Improvement
Education
Austin Peay State University 1976 — 1981
Cisco November 2014 - Present
Cisco February 2007 - Present
US Cellular October 2003 - February 2007
ABN AMRO March 2004 - September 2004
Imprint Systems February 2000 - April 2004
IKON Technology Services December 1998 - January 2000
United States Army Reserve September 1993 - September 1998
US Army August 1990 - August 1993
Education
Chicago State University 1995 — 1999
BS, Computer Science
T-Mobile May 2012 - Present
Goodman Networks May 2010 - May 2012
ClearWireMarch 2010 February 2010 - May 2010
Concordia Wireless November 2008 - May 2010
Concordia Wireless 2008 - 2010
US Cellular February 2004 - February 2008
U.S February 2004 - February 2008
Sprint PCS October 1999 - February 2004
Sprint August 1999 - February 2004
Special Projects (International) August 1999 - February 2003
Skills
Project Management, Management, Contract Management, Process Improvement, Cellular Communications, Wireless, Telecommunications, Leadership, LTE, UMTS, Six Sigma, Business Development
Education
Benedictine University 2000 — 2002
MBA, Business Administration
Loyola University Chicago 1989 — 1993
BA, Political Science
Benedictine University
Master, Business Administration
Loyola University
Bachelor, Political Science
CORIX Group of Companies June 2012 - Present
Copesan Services, Inc. 2007 - June 2012
US Cellular 2003 - 2007
Metavante 1999 - 2003
Skills
Team Building, Customer Service, Account Management, Sales, Contract Negotiation, Sales Management, New Business Development, Sales Process, Business Development, Sales Presentations, Operations Management, B2B, Customer Satisfaction, Sales Operations, Direct Sales, Negotiation, Training
Education
Cardinal Stritch University 2005 — 2007
Business Adminstration
Marquette University 1975 — 1976
St Joan Antida 1970 — 1974
high school
U.S. Cellular May 2013 - Present
US Cellular December 2010 - Present
G David Inc November 2004 - Present
VIP Wireless November 2009 - November 2010
Skills
Sales Management, Direct Sales, Retail, Sales Process, Sales, Customer Retention, Telecommunications, Sales Operations, Wireless, Account Management, Customer Service
Education
Berklee College of Music 1999 — 2002
BM
Honeywell, Performance Materials and Technologies October 2008 - Present
Honeywell October 2007 - September 2008
UOP March 1997 - September 2007
US Cellular January 1996 - March 1997
Resurrection Health Care September 1993 - December 1995
United States Air Force 1987 - 1992
Skills
Vendor Management, ITIL, Cisco Technologies, Troubleshooting, Integration, Project Management, VoIP, System Deployment, Telecommunications, Network Security, Firewalls, TCP/IP, Testing, Network Administration, Software Installation, Requirements Analysis, IT Strategy, IT Service Management, Process Improvement, Technical Support, XP, Windows Server, Data Center, Networking, Disaster Recovery, Switches, VPN, Network Design, Hardware, Windows, Wireless Networking, Computer Hardware, Routers, Cisco IOS, Information Technology, Service Delivery, DHCP, Infrastructure, Cloud Computing, Managed Services, ITIL v3 Foundations..., WAN, LAN-WAN, Routing, Network Architecture, Cisco Routers, Network Engineering, IP
Education
Devry University 1993 — 1996
Bachelor of Science, Telecommunications Management
California State University-Sacramento 1986 — 1987
Business
Hammond High School 1982 — 1986
Diploma
Keller Graduate School of Management of DeVry University
Management Information Systems and Services
US Cellular January 1993 - Present
BellSouth 1993 - 1997
United States Navy October 1988 - October 1992
Skills
Project Management, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Administration, Office Administration
Education
University of Wisconsin-Madison - School of Business 2011 — 2013
Masters Certificate in Project Management, Project Management
Cardinal Stritch University
Bachelor of Science in Management, Business, 3.8
Madison Area Technical College
Associate in Business Mid-Management, Business
YMCA of Metropolitan Chicago November 2014 - Present
Coleman, Pernell & Bell May 2011 - August 2013
CrossCom National July 2012 - October 2012
Chicago Career Tech October 2010 - April 2011
US Cellular May 2009 - May 2010
US Cellular July 2007 - May 2009
Vedior/U.S. Cellular May 2006 - March 2007
Robert Half Int'l January 2004 - June 2006
Skills
Training, Management, Customer Satisfaction, Sales Operations, Team Building, Strategy, Inventory Management, Analysis, Project Management, Customer Service, Access, Call Centers, Leadership, Marketing Liason, Time Management, Sales, Sales Commissions, Accounts Payable, Accounts Receivable, Payroll, Accounting, Cost Accounting, Income Tax, Government Billing, Logistics, Supply Chain Management, Capstone, Demand Forecasting, Product Marketing, Research Development
Education
Benedictine University 2013 — 2014
Bachelor's Degree, Accounting, 3.64 G.P.A.
National-Louis University 2004 — 2014
Bachelor's Degree, Management, 3.93
US Cellular December 1996 - Present
Payco 1994 - 1996
Skills
Sales, Cold Calling, Customer Service, Solution Selling, Telecommunications, Account Management, CDMA, Mobile Technology, 4G, Product Marketing, Customer Experience, Call Centers, Managed Services, Vendor Management, Sales Presentations, Mobile Communications, Direct Sales
Education
Cardinal Stritch University 2001 — 2004
Associate's degree, Business Management
U.S. Cellular October 2012 - Present
US Cellular 2010 - Present
U.S. Cellular September 2006 - Present
U.S. Cellular August 2004 - August 2006
U.S. Cellular January 2004 - August 2004
U.S. Cellular April 2003 - December 2003
U.S. Cellular August 2002 - April 2003
U.S. Cellular May 2001 - August 2002
U.S. Cellular June 1999 - May 2001
U.S. Cellular March 1999 - June 1999
Skills
Cross-functional Team..., Wireless, Sales Operations, Customer Retention, Competitive Analysis, Telecommunications, Direct Sales, Customer Satisfaction, Team Leadership, Sales, Customer Experience
Education
Brenau University 1981 — 1985
BA, Business
University of Chicago August 2009 - Present
Glotel Inc February 2009 - June 2009
SISG Consulting March 2008 - January 2009
US Cellular September 2007 - March 2008
ABN-AMRO Bank May 2001 - June 2007
Motorola Inc. March 1991 - April 2001
Skills
SQL, Data Warehousing, Data Modeling, ETL, Oracle, Testing, Informatica, Database Design, PL/SQL, Unix, Business Analysis, Databases, Requirements Gathering, Performance Tuning, Software Development
Education
California State University-San Bernardino 1984 — 1988
BS, Computer Science
DePaul University
Master, Information System
Dai Hoc Y Khoa Minh Duc
US Cellular May 2000 - Present
Skills
Telecommunications, Transmission, Testing, TCP/IP, Cellular Communications, Network Design, CDMA, Ethernet, Wireless, UMTS, RF, Wireless Broadband, IP, 3G, Construction, WiMAX, VoIP, Troubleshooting, EVDO, Network Engineering, LTE, Fiber Optics, Switches, Antennas, RF Engineering, Wireless Networking, Computer Network..., WCDMA, Networking, 4G, TDMA, T1, Project Management, Project Planning, Backhaul, GSM, Vendor Management, Program Management, Strategic Planning, WiFi, Microwave, CDMA2000, Integration, Construction Management, SS7, Customer Service, Operations Management, Team Building, Network Optimization, Cabling
Education
Altavista High School 1972 — 1984
Central Virginia Community College
U.S. Cellular August 2011 - Present
US Cellular July 2009 - August 2011
Motorola Mobile Devices 2006 - 2009
Motorola Mobile Devices 2002 - 2006
Motorola 1997 - 2002
Motorola 1993 - 1996
Skills
Six Sigma, Business Process..., Sales, Management, Forecasting, CRM, Product Management, Supply Chain, Product Development, Cross-functional Team..., Competitive Analysis, Strategy, Leadership, Account Management
Education
Thunderbird School of Global Management 1983 — 1985
MBA, Finance/Accounting
Baylor University 1978 — 1982
BA, Foreign Service/Economics
McKesson February 2010 - Present
Broadlane October 2009 - February 2010
Pegasus Logistics Group August 2007 - January 2009
Trailblazer Healthcare Enterprise 2009 - 2009
ACE Cash Express September 2006 - August 2007
Knoxville News Sentinel April 2006 - September 2006
US Cellular March 1994 - December 2005
Education
Syracuse University
B.S, Business Administration
Becker College 1985 — 1985
Certificate of Paralegal Studies, Law
Premier Locations Owner/General ManagerAbruzzi Italian TrattoriaApril 2004 - January 2007
Smitty's on Brookside/Bruhouse April 2004 - July 2006
Cellular Concepts January 2000 - December 2005
US Cellular November 1997 - December 1999
Mondo's Italian Restaurant October 1986 - November 1997
Education
California State University-Northridge 1982 — 1986
Business
State of Iowa June 2007 - Present
Grandview church of Christ July 2000 - Present
US Cellular February 1994 - December 2006
Skills
Missions, Leadership, Contract Negotiation, Preaching, Teaching, Project Management, Adolescents, Community Outreach, Contract Management, Volunteer Management, Nonprofits, Program Development, Community Development, Fundraising, Case Managment, Social Services
Education
Art Institute of Pittsburgh 1987 — 1990
MultiMedia/Photography
US Cellular August 1997 - Present
Skills
Cellular Communications, Quotas, Wireless, Sales Management, Wireless Broadband, Sales, 4G, Customer Retention, Mobile Devices, Telecommunications, Customer Experience, CDMA, M2M, EVDO, Direct Sales, Mobile Technology
Education
Penn Foster
Associate's degree, Business Administration and Management, General
Butte College
Small Business Administration/Management
US Cellular October 2001 - Present
WFI November 1999 - July 2001
Linderlake Corporation July 1998 - November 1999
Xerox October 1986 - January 1995
Skills
Real Estate, Cellular, Contract Negotiation, Negotiation, Telecommunications, Microsoft Office, Customer Relations, Excel, Strategic Planning, Cellular Communications, Customer Service, Leadership, Wireless, Leases, Mergers & Acquisitions, Microsoft Excel, Litigation, Corporate Law
Education
The John Marshall Law School 1996 — 1998
J.D., Law
Dominican University 1990 — 1992
M.B.A., Marketing
Aurora University 1983 — 1986
B.A., Pre-Law/Political Science
U.S. Cellular March 2013 - Present
U.S. Cellular November 2010 - March 2013
US Cellular January 2008 - November 2010
US Cellular April 1998 - January 2008
Skills
Leadership Development, Talent Acquisition, Team Building, Organizational..., Change Management, Talent Management, Sales Management, Customer Service, Internal Communications, Recruiting, Performance Management, Coaching, Onboarding, Cross-functional Team..., Program Management, Leadership, Management, Strategy, Training, Human Resources, Telecommunications, Customer Retention, Sales Operations, Employee Training, Succession Planning, Retail, Customer Experience, Team Leadership, Call Centers, Sales, Customer Satisfaction, Vendor Management, Process Improvement, CRM, Direct Sales, Account Management, Cold Calling, Operations Management, Sales Process, Business Development, Hiring
Education
Cardinal Stritch University
BSBA, Business Management
Langevin Learning International 1998 — 1999
Instructional Design, Instructional Design Certificate
U.S. Cellular March 2015 - Present
U.S. Cellular June 2014 - Present
U.S. Cellular September 2013 - June 2014
U.S. Cellular February 2013 - September 2013
U.S. Cellular February 2008 - February 2013
US Cellular May 2005 - February 2008
Skills
Leadership, Sales Operations, Customer Experience, Wireless, Sales, Customer Satisfaction, Coaching, Customer Service, Sales Management, Strategy, Cross-functional Team..., Management, CRM, Strategic Planning, Training, Selling, Multi-channel Retail, Retail, Change Management, Situational Leadership, Oral & Written..., Data Analysis, Timely Decision Making, Time Management, Indirect Sales Channels, Interpersonal Leadership, Multi-Unit Leadership, Interpersonal Skill, Product Management, Product Marketing, Collaboration Solutions, Influence Others
Education
Northern Illinois University 2013 — 2018
Master of Business Administration (MBA), Marketing, 4.0
Aurora University 2009 — 2012
Business, Administration, 4.0
Evergreen Park
Evergreen Park
US Cellular June 2009 - Present
HSBC August 2001 - April 2009
Alamosa PCS July 2000 - July 2001
Staples April 1999 - June 2000
Future Shop September 1996 - April 1999
Skills
Customer Experience, Account Management, Retail, Coaching, Merchandising, Marketing, Recruiting, Customer Service, Team Building, Sales, Management, Accountability, Performance Management, Wireless, Credit, Income Statement, Cold Calling, Strategy, Sales Process, Training, Marketing Strategy, Customer Satisfaction, Sales Management, Hiring, Finance, New Business Development, Store Management, Leadership, P&L, Customer Retention, Change Management, Sales Operations, Team Leadership
Education
Central Washington University 1992 — 1996
Bachelors of Sciene, Business Administration: Specialty- Marketing
U.S. Cellular July 2013 - Present
Apex Systems-US Cellular January 2013 - July 2013
US Cellular May 2012 - October 2012
Wireless Integration Services Goodman Networks January 2009 - August 2011
Alcatel-Lucent January 1999 - January 2009
Jones Spacelink Cable Television January 1989 - January 1994
Skills
Program Management, Management, SDLC, Project Management, Cross-functional Team..., Wireless, CDMA, Cellular Communications, LTE, Software Documentation, SharePoint, Integration, Testing, Project Planning, Change Management, Leadership, Process Improvement, Vendor Management, Requirements Analysis, PMP, Telecommunications, Team Building, Project Delivery, Risk Management, Team Leadership, Customer Satisfaction, Operations Management, Business Process...
Education
PMI 2005 — 2005
PMP Certification
Benedictine University 2006 — 2008
BBA, Management and Organizational Behavior
Aurora University 1986 — 1989
Diploma, Management Arts
Stevens Institute of
Masters Certification, Project Management
Allstate January 2015 - Present
First Christian Church Aurora August 2014 - Present
Valley View Home Solutions February 2014 - January 2015
Argosy University March 2013 - February 2014
Walmart August 2012 - March 2013
T-Mobile April 2012 - August 2012
State Farm June 2011 - April 2012
US Cellular November 2006 - February 2011
Coca-Cola Enterprises October 2005 - November 2006
Barnes Distribution August 2003 - October 2005
Skills
Sales Management, Sales Process, Operations, Project Implementation, Training & Development, Hiring Practices, Change Management, Merchandising, Profit, Customer Retention, Retail Sales, P, Driving Results, Sales Presentations, Store Operations, Team Leadership, Wireless, People Development, Associate Development, Team Building, Multi-Unit Management, Talent Acquisition, Sales, Hiring, Store Management, Inventory Management, Building Relationships, Cross-functional Team..., Time Management, Interviews, Coaching, Leadership Development, Inventory Control, College Recruiting, Job Coaching, Customer Service, Budgets, Training, Retail
Education
Hope International University 2014 — 2016
Master of Arts (M.A.), Christian Ministry/Pastoral Care
Argosy 2013 — 2015
Master of Arts (MA), Clinical Mental Health Counseling
Ashford University 2009 — 2012
Bachelors, Organizational Management/Minor in Psychology
Purdue University School of TechnologySouth 1997 — 1998
BS
Bluff City Materials, Inc. September 2011 - Present
ACCION Chicago January 2011 - Present
Bluff City Materials March 2011 - September 2011
US Cellular September 2008 - March 2011
Deloitte November 2005 - September 2008
Clifton Gunderson LLP October 2004 - November 2005
ACES Power Marketing September 2003 - October 2004
Skills
CPA, Financial Modeling, Accounting, Financial Reporting, Financial Analysis, Project Management, Sarbanes-Oxley Act, Internal Controls, Finance, GAAP, SEC filings, US GAAP
Education
Ball State University - College of Business 1999 — 2003
Bachelor, Accounting
Goex May 2013 - Present
TriMark Dental Clinic May 2012 - May 2013
Sanford Business to Business April 2008 - March 2010
US Cellular August 2004 - November 2007
Ryan Incorporated Central April 2004 - August 2004
Skills
Microsoft Office, Outlook, Leadership, Customer Service, B2B, Microsoft Word
Education
Blackhawk Technical College 2010 — 2012
Technical Certificate, Advanced Dental Assisting
University of Wisconsin-Whitewater 1999 — 2002
Bachelor of Arts, Journalism, Advertising, Communication
Aviat Networks December 2012 - Present
US Cellular October 2009 - November 2012
U.S. Cellular October 2006 - October 2009
U.S. Cellular April 2004 - October 2006
U.S. Cellular May 2003 - April 2004
Skills
Cellular Communications, TDMA, CDMA, 3G, 4G, LTE, RF, Antennas, Backhaul, Network Operations, Troubleshooting, Wireless Networking, Microwave Engineering, Network Design, Network Engineering, Forecasting, Capital Budgeting, Inventory Management, Multiplexing, Fiber Optic Networks, IP, Routers, Ethernet, Wireless, Computer Network..., GSM, Switches, Telecommunications, Optical Fiber, Integration, Microwave, EVDO, Network Optimization, Networking, CDMA2000, T1, Wireless Broadband, Fiber Optics
Education
Bacone College 2010 — 2012
Bachelor of Science (B.S.), Business Administration, Management and Operations
Tulsa Community College
Associate of Science (A.S.), Computer Science
Xerox January 2013 - Present
Oz Mechanical Services January 2009 - Present
U.S Cellular May 2010 - December 2012
Crowne Plaza Chicago O'Hare June 2009 - November 2009
Crowne Plaza Glen Ellyn Lombard June 2008 - June 2009
Holiday Inn Itasca June 2006 - June 2009
South Berwyn School District October 2006 - June 2007
Crowne Plaza The Silversmith June 2005 - June 2006
Skills
Customer Service, Recruiting, Microsoft Office, Employee Relations, Payroll, Sales Management, Social Media, Hotels, Call Center, Customer Satisfaction, Customer Experience, WebEx, Human Resources, Interviews, Team Building
Education
Carthage College 2002 — 2006
B.A., Music Education
Fannie Mae January 2015 - Present
US Cellular February 2014 - December 2014
Biogen Idec July 2013 - January 2014
HealthNow New York Inc. February 2011 - June 2013
IMS Health October 2009 - January 2011
Lincoln Financial Group January 2009 - September 2009
BNSF Railway November 2007 - December 2008
Skills
ETL, Data Modeling, SQL, Oracle PL/SQL..., Unix Shell Scripting, Data Integration, Informatica, Talend, Erwin, SQL Loader, Microsoft SQL Server, SDLC, DB2, Databases, Requirements Analysis, Linux
Education
Bharathiar University
Bachelor's degree, Computer Science
BlueCross BlueShield of Tennessee December 2013 - Present
BlueCross BlueShield of Tennessee December 2011 - Present
BlueCross BlueShield of Tennessee October 2008 - December 2011
BlueCross BlueShield of Tennessee January 2007 - October 2008
US Cellular 2000 - 2007
Skills
Health Insurance, Medicare, Insurance, Claim, Call Centers, Training, Claims Management, Healthcare, Process Improvement, Commercial Insurance, HIPAA, Leadership, Outlook, Customer Satisfaction, Microsoft Excel, Access, Employee Benefits, Visio, Team Building, Analysis, Data Analysis, Sales, Leadership Development, Customer Service, Team Leadership, Human Resources, Coaching
Education
Capella University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology, Graduated with distinction (4.0 GPA)
The University of Tennessee at Chattanooga 2007 — 2009
Bachelor of Science (B.S.), Psychology
Cleveland State Community College 2003 — 2005
Associate of Science (A.S.), General Studies
Eby-Brown Company, LLC May 2014 - Present
OfficeMax June 2012 - May 2014
OfficeMax October 2010 - June 2012
US Cellular November 2008 - October 2010
US Cellular November 2006 - November 2008
Skills
Sarbanes-Oxley Act, Account Reconciliation, Financial Reporting, Professional..., Oral & Written..., Financial Analysis, Process Engineering, Problem Solving, Auditing, Variance Analysis, Accounting, Finance, Internal Controls, Process Improvement, General Ledger, Microsoft Excel, Analysis
Education
Aurora University 2003 — 2005
Bachelor of Arts (BA), Accounting and Finance
Waubonsee Community College 2001 — 2002
Associate of Arts (AA), Accounting and Finance
Sandwich High School 1996 — 2000
High School Diploma, General Education
Berkshire Hathaway HomeServices First Realty November 2013 - Present
Ankeny Community School District September 2011 - December 2012
Beaver Dam Unified School District September 2008 - August 2012
US Cellular 1994 - 2002
Skills
Special Education, Teaching, Middle School, Public Speaking, Coaching, Event Planning, Fundraising, Lesson Planning, Differentiated..., Classroom Management, Literacy, Classroom, Leadership, K-12, Team Building, Sales, Real Estate, 1st time home buyers, Transferees, Relocation Buyers, Relocation Sellers, New Home Construction, Resale Homes, Residential Homes, New Home Sales, real, First Time Home Buyers, Foreclosures, Single Family Homes
Education
Western Illinois university 1996 — 1998
Business Marketing and Management
Augustana College, Rock Island, Illinois 1992 — 1993
Psychology
Black Hawk College 1990 — 1992
Psychology
Sherrard high school
US Cellular May 2013 - Present
U.S. Cellular March 2003 - December 2013
GTE Wireless 1996 - 2000
Skills
WiMAX, Actix, WCDMA, Wireless, Telecommunications, CDMA, Cellular Communications, 4G, CDMA2000, EVDO, LTE, Network Design, TDMA, UMTS, WiFi, Wireless Networking, 3G
Education
California State University-Long Beach 1980 — 1984
BS-Industrial Technology, Electronics
ANW Special Education Cooperative September 2010 - Present
ANW Special Education Cooperative September 2010 - Present
US Cellular September 2009 - September 2010
Caterpillar Inc. April 1998 - May 2008
Skills
Classroom Management, Lesson Planning, Tutoring, Elementary Education, Classroom, Differentiated..., Teaching, Curriculum Design, Literacy, Curriculum Development, Educational Technology, Educational Leadership, K-12, Smartboard, Behavior Management, IEP, Public Speaking, Language Arts
Education
Pittsburg State University 2013 — 2015
Graduate - Special Edcation 6-12
Western Illinois University 1996 — 1997
BS Communications Radio/TV
Arkansas State University 1993 — 1995
Communication and Media Studies
Illinois Central College 1991 — 1993
General Studies
Illinois Central Collage
Ericsson 2012 - Present
Goodman Networks March 2009 - August 2011
US Cellular October 2005 - December 2008
CKS Management 1996 - 2005
Skills
Cellular Communications, Microwave, CDMA, Telecommunications, Wireless, Contract Management, UMTS, RF, 4G, LTE, Site Acquisition, WiMAX, Backhaul, Testing, Fiber Optics, Zoning, GSM, EVDO, Optical Fiber, 3G, Antennas, T1, Computer Network..., Broadband, Wireless Broadband, RF Engineering, WiFi, Wireless Networking, Transmission, Ethernet, Towers, System Deployment, 2G, VoIP, Telecommunications..., Network Optimization, Switches, SDH, Network Design, GPRS, Site Development, IP, SIP, Network Engineering, Mobile Devices, MPLS
Education
Butte College 1986 — 1988
US Cellular Consultation AgentGeek SquadJune 2015 - Present
T-Mobile April 2012 - June 2015
Education
University of Wisconsin-Whitewater 2005 — 2006
Information systems
Carroll University 2004 — 2005
Computer Science
US Cellular May 2010 - September 2012
Lowe's Home Improvement March 2007 - August 2012
Education
Cameron University 2003 — 2012
Bachelor of Arts, Communication, General
Apple Computers October 2011 - August 2012
AEGON Americas May 2009 - August 2010
Flextronics January 2009 - March 2009
Starken Group June 2008 - December 2008
Bandag February 2008 - June 2008
McLeodUSA May 2006 - November 2007
US Cellular June 2003 - March 2006
Apple March 2002 - April 2003
Skills
Mac OS X, Windows Server, Windows 7, Windows 7 Migration, Help Desk Support, Server Administration, Network Administration
Education
Ashford University 2012 — 2013
Associate of Arts, Business
Banana Republic October 2013 - Present
Us cellular October 2011 - January 2014
Lowe's Home Improvement October 2004 - October 2006
Skills
Customer Service, Event Management, Sales, Retail
Education
Chicago State University 2012 — 2014
Bachelor of Arts (B.A.), Political Science and Government
Venture Wireless September 2014 - Present
US Cellular September 2012 - July 2013
Sprint May 2010 - July 2012
Skills
Customer Service, Sales, Sales Management, Management, Technical Support, Training, Troubleshooting, Retail, Customer Satisfaction, Wireless, Telecommunications, Mobile Devices, Customer Retention, Sales Operations, Team Leadership, Sales Process, Cellular Communications, Direct Sales
Education
Ashworth College 2003 — 2005
Associate's degree, Information Technology