8x8, Inc.
8x8 Inc. is a provider of cloud communications and customer engagement solutions. 8x8 solutions include cloud-based voice, contact center, video, mobile and unified communications for small, medium to enterprise businesses. Customer service: 00 1 408-687-4120 Headquarters: San Jose, California, United States CEO: Vik Verma Subsidiaries: LeChat, Inc., MarianaIQ, Inc., Contactual, Inc.,
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8x8, Inc. Employees
Volkswagen of America, Inc August 2015 - Present
VMware June 2015 - August 2015
8x8, Inc. February 2015 - May 2015
Cabin John Consulting January 2014 - September 2014
World Trade Center Institute September 2013 - December 2013
Skills
SAS, SPSS, SQL, Social Media Marketing, Social Networking, Integrated Marketing, Microsoft Office, Business Development, Advertising, Leadership, Business Statistics, financial analysis for..., Business Networking, digital marketing, market research, HTML, Photoshop, Wordpress Web..., Social Media, Market Research, Digital Marketing, Management, Data Analysis, Research, Marketing, Analysis
Education
The Johns Hopkins University
8x8 Inc. November 2011 - Present
Good Karma Vegan Cafe July 2006 - Present
Jonny Manak and The Depressives January 2006 - Present
Reach Around Records January 2006 - Present
Metro Publishing June 2008 - November 2011
Beer Run Skateboards June 2006 - June 2011
Zero Magazine November 2003 - May 2008
Sessions September 2007 - December 2007
Systems Skateboard Distribution September 2001 - November 2003
Skills
Marketing, Sales, Selling, Music, SEO, Entertainment, Social Networking, Management, Salesforce.com, Cloud Computing, Advertising, New Business Development, Strategy, Lead Generation, Audio Engineering, Studio Recording, Mac, SaaS, Talent Booking, Skateboarding, Ghostwriting, UCaaS, Booking Shows, Composing Music, Scoring to Picture, Song Writer, Audio Production, Account Management, Social Media, Social Media Marketing, Sales Management
Education
California Recording Institute 1998 — 2000
Sound Engineer, Recording Arts Technology/Technician
Ohlone College 1996 — 1998
Associate of Arts (AA)
8x8 Inc. October 2010 - Present
Solis Winery May 2007 - Present
San Luis Obispo Social Services January 2006 - January 2009
Skills
Salesforce.com, CRM, Account Management, Sales Operations, Switchboard, VoIP, NetSuite, Product Management, Event Planning, Project Coordination, SaaS, Troubleshooting, Cloud Computing, Sales, Customer Satisfaction, Product Marketing
Education
California Polytechnic State University-San Luis Obispo 2006 — 2009
Clinical Child Psychology
8x8, Inc. January 2014 - Present
8x8, Inc. December 2011 - January 2014
8x8, Inc. June 2011 - November 2011
Skills
Financial Analysis, Microsoft Excel, Stata, Mathematics, PeopleSoft, Data Analysis, Accruals, Financial Accounting, General Ledger, Accounts Payable, Software Documentation, Business Analysis, Finance, Salesforce.com, Outlook
Education
University of San Francisco 2012 — 2013
Master's degree, Financial Analysis
University of California, Santa Cruz 2005 — 2009
Bachelor's degree, Mathematics
University of California, Santa Cruz 2005 — 2009
Bachelor of Arts (BA), Economics
Cogent Communications August 2014 - Present
Comcast Business January 2014 - July 2014
Ricoh Americas Corporation July 2013 - January 2014
American Solar Direct Inc. October 2012 - March 2013
8x8 Inc January 2007 - July 2011
AT&T September 2001 - January 2007
Compaq Computer Co January 2000 - January 2001
Nortel Networks Inc May 1997 - January 1999
Philips 1995 - 1997
Skills
B2B Sales, Marketing Event Planning, HR Generalist, People Skills, Customer Retention, Customer Service, Bilingual-English/Spanis..., Cloud Computing, Call Centers, experience with CALA, Marketing Communications, Outside Sales, Executive..., Contract Negotiation, Contractor's California..., Salesforce.com, Sales Management..., Presidents Club, B2B, VoIP, Trade Shows, Event Planning
Education
University of Phoenix
Bachelor of Science, Business Management
San Jose State University 1993 — 1994
Business Management
8x8 Inc March 2010 - Present
8x8, Inc. May 2008 - March 2010
SanDisk October 2006 - October 2007
Allied Telesis August 2005 - August 2006
Lockheed Martin July 2003 - July 2005
Skills
VoIP, Telecommunications, Networking, Unified Communications, Technical Support, Customer Support, Customer Retention, A+ Certified, Routers, Switches, Firewalls, Wireshark, Wireless Security, Wireless Networking, SIP, VPN, QoS, Computer Maintenance, Ethernet, Software Installation, Windows, Red Hat Linux, LAN-WAN, Testing, IP, TCP/IP, Cisco IOS, Computer Network...
Education
Xavier University (PH)
Bachelor's degree, Electrical Engineering
Heald College-San Jose
Associate's degree, Computer Technology / Networking Technology
8x8 Inc January 2007 - Present
WorkMetro Acquired by Jobing.com January 2006 - December 2006
Bell Microproducts August 2000 - January 2006
Skills
Solution Selling, Channel Partners, CRM, Salesforce.com, VoIP, New Business Development, Telephony, SaaS, Strategic Partnerships, Unified Communications, Cold Calling, Product Marketing, Sales Process, Data Center, Call Centers, Cloud Computing, Account Management, Management, PABX, Channel, Sales Presentations, Telecommunications, Direct Sales, B2B, Product Management, Customer Service, Sales Operations, Sales, SIP, Servers, Managed Services, Selling, Sales Management, Pricing, Video Conferencing, Customer Retention, Business Development, Lead Generation, SIP Trunking, Wireless, Enterprise Software, Mobile Devices, Professional Services, Hosted Services
Education
De Anza College
Business Administration
Tavant Technologies September 2011 - Present
Symantec March 2011 - May 2011
Acme Computer June 2009 - November 2010
applera-corporation January 2008 - May 2008
Applied Materials May 2007 - October 2007
8x8, Inc. June 2006 - December 2006
R-Wild Horse Ranch April 2006 - June 2006
Independant Consultant October 2004 - March 2006
Lansmart Ltd. December 2003 - August 2004
Achieve! Limited February 2002 - December 2003
Skills
Troubleshooting, Software Documentation, Software Installation, XP, Active Directory, Technical Support, Network Security, Windows, Computer Hardware, Hardware, System Administration, VoIP, Networking, Printers, Help Desk Support, VPN, Laptops, BMC Remedy, VMware, Operating Systems, Information Technology, Windows Server, TCP/IP, Network Administration, Cloud Computing, Windows 7, A+ Certified, Dell Computers, Disaster Recovery, WAN, OS X, Routers, IT Management, CRM, IT Service Management, Remote Desktop, DNS, Windows XP, Integration, Microsoft Exchange, Management, Infrastructure, CompTIA A+
Education
Anderson Union High School 1984 — 1988
Diploma, General Education
Shasta College
N/A, Comptia A+ Certification
Synopsys December 2012 - Present
SpringSoft (Acquired by Synopsys) June 2007 - December 2012
Synopsys Inc. July 2004 - June 2007
Chip Express 2003 - 2004
8x8 Inc 1999 - 2003
Motorola Inc. 1988 - 1999
Skills
EDA, ASIC, SoC, Verilog, Semiconductors, Debugging, SystemVerilog, TCL, IC, VLSI, Unix, Linux, C++, Product Management, RTL design, Integrated Circuit..., Embedded Systems, Mixed Signal, Pre-sales, RTL Design
Education
ASU 1989 — 1993
MBA
RIT 1984 — 1988
BS
Houghton College 1983 — 1984
Pre-engineering
Barracuda Networks August 2007 - Present
Marfic Inc May 2007 - June 2007
8x8 Inc August 2006 - May 2007
E&K Scientific Products 2002 - 2005
Skills
Firewalls, TCP/IP, Cloud Computing, Network Security, DNS, Networking, VPN, SMTP, Load Balancing, Linux, DHCP, Antivirus, Technical Support, Routers, VMware, Switches, Content Filtering, Network Administration, LDAP, Security, Operating Systems, VMware ESX, VLAN, Routing, Virtualization, Servers, Troubleshooting, Shell Scripting, Barracuda Spam Firewall, System Administration, Active Directory, Network Architecture, FreeBSD, UDP, VoIP, Network Design, Bash, Hardware, Unix, IP, POP3, FTP, Email Hosting, OpenSSH, DNS management, XenClient, VirtualBox, SIEM, Nmap, IPSec
Education
De Anza College
Computer Sciences
Mid peninsula high school
XO Communications August 2014 - Present
8x8, Inc. September 2012 - September 2014
Jim Wayne Engineering July 2008 - August 2012
Polycom March 2003 - June 2007
Cisco July 1999 - June 2002
Cisco November 1991 - May 1998
Skills
Sales Engineering, VoIP, CCIE, BGP, ospf, VLAN, OSI Model, New Business Development, Salesforce.com, Sales Process, Channel Partners, Networking, Business Development, MPLS, Unified Communications, SIP, Telephony, IP, Wireless, Ethernet, Data Center, C++, OSPF, SIP Trunking, SaaS, Cloud Computing, Solution Selling, Telecommunications, Direct Sales, Managed Services, Strategic Partnerships, Enterprise Software, Product Management, Sales, Account Management, Call Centers, Professional Services, Cisco Technologies, WAN, Pre-sales, Sales Operations
Education
University of San Francisco 1988 — 1991
Bachelor of Science (B.S.), Computer Science
8x8, Inc. 1991 - Present
Data Control Corporation 1978 - 1989
Skills
Posix threads on..., Network Programming, User Interface Design, C, Programming, Subversion, Scalability, Embedded Systems, Software Development, Linux, Git, Mobile Devices, SaaS, TCP/IP, Unix
Education
UC Santa Cruz 1989 — 1991
MS, Computer Science
UC Davis 1976 — 1978
BS, Mathematics
University of California, Davis 1976 — 1978
Bachelor of Science (BS), Mathematics
Galaxy Volleyball Academy November 2013 - Present
8x8, Inc. April 2015 - Present
8x8, Inc. March 2014 - April 2015
ShoreTel April 2012 - March 2014
QuinStreet February 2010 - April 2012
Johnson & Johnson June 2008 - January 2009
Skills
Salesforce.com, Sales Operations, Competitive Analysis, Strategic Partnerships, Product Marketing, Lead Generation, Business Development, Analytics, Online Marketing, Online Advertising, Demand Generation, Marketing, Management, Leadership
Education
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor of Science (B.S.), Finance, General
8x8, Inc. March 2009 - Present
Covad Communications January 2003 - March 2009
NorthPoint Communications 2000 - 2001
Valiant Networks 2000 - 2000
Pacific Bell Video Services 1992 - 1999
Pacific Telesis 1993 - 1998
Tele-TV 1995 - 1997
BellSouth Communications 1986 - 1992
BellSouth 1986 - 1992
Skills
Product Management, SaaS, Customer Experience, Go-to-market Strategy, Product Marketing, Telecommunications, Digital Marketing, Direct Marketing, Marketing Management, Marketing, Search Advertising, Marketing Leadership, Strategic Partnerships, Salesforce.com, Product Launch, Mobile Devices, Competitive Analysis, Start-ups, Direct Sales, Email Marketing, Lead Generation, Integrated Marketing, Solution Selling, Leadership, Marketing Strategy, Demand Generation, Management, Multi-channel Marketing, B2B Marketing, Sales, Customer Retention, CRM
Education
University of Alabama at Birmingham 1977 — 1983
BS, MS, Mathematics
Zoom Video Communications April 2015 - Present
WebEx May 2014 - April 2015
Genesys August 2013 - February 2014
Genesys October 2012 - August 2013
Trend Micro June 2011 - July 2012
Cisco April 2010 - November 2010
Excite Social Media, LLC January 2007 - April 2010
8x8 Inc. July 2007 - March 2008
8x8 Inc. September 2005 - July 2007
8x8 Inc. September 2005 - March 2006
Skills
Community Management, Social Media, Digital Marketing, Organic Search, Social Media Marketing, Social Media Monitoring, Conversational Marketing, Interactive Marketing, HTML, Video Editing, Digital Photography, Promoted Twitter..., LinkedIn Ads, Social Gamification, SEO, Wordpress, Vendor Management, Social Listening, Radian6, Sprinklr, Brand Awareness, Spredfast, StumbleUpon, Twitter EPP, Promoted Tweets, Adobe Photoshop, Twitter, LinkedIn, Social Media Measurement, Online Marketing, Marketing, Lead Generation, WordPress, Strategy, Marketing Management, Cross-functional Team..., Leadership, Competitive Analysis, Analytics, Integrated Marketing, Social Networking, Blogging, Facebook
Education
University of San Francisco 2006 — 2009
B.S., Organizational Behavior and Leadership (Behavioral Science)
Safety Consulting Firm June 2015 - Present
Spring Valley Volunteer Fire Department September 2010 - Present
Infineon Raceway Fire/Safety June 2009 - Present
S1 Safety First November 2014 - June 2015
Evoke Systems Inc. March 2014 - July 2014
8x8 Inc. April 2013 - February 2014
Voice Carrier June 2011 - April 2013
RockMed April 2009 - September 2012
ooma 2009 - June 2011
SetCom Corporation August 2005 - May 2008
Skills
Leadership, Management, Customer Service, VoIP, Telecommunications, Contract Negotiation, Public Safety, Emergency Services, Project Management, Troubleshooting, Firefighting, Program Management, Process Improvement, Linux, Sales, Public Speaking, Networking, Microsoft Office, Marketing, Emergency Management, Training, Microsoft Excel, SIP, Vendor Management, Social Networking, SIP Trunking, Carrier Relationship..., Carrier Development, Vendor Relationships, Carrier Selection, Leadership Development, Regulatory Submissions, Regulatory Requirements, Analysis, OSHA Safety, Construction Safety, OSHA Record Keeping, Coordinating with Labor..., Safety Program..., Safety Program..., Safety Issue Corection, Incident Investigation, Incident Management
Education
Mission College 2007 — 2008
Fire Protection Technology, Fire Protection Technology, 4.0
Columbia College 1985 — 1993
Aeronautical Engineering, Flight Operations
OSHA Training Center
OSHA Training Center
8x8 Inc. April 2013 - Present
8x8, Inc. March 2012 - April 2013
Vocera Communications June 2010 - February 2012
San Jose State University October 2009 - September 2011
Spartan Shops Inc January 2008 - May 2010
Skills
Troubleshooting, Networking, Customer Service, VoIP, Customer Satisfaction, Process Improvement, Windows, Microsoft Office, Research, Sales, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Computer Repair, Software Documentation, Salesforce.com, Computer Literate, Customer Relations, Word, Excel, Photoshop, Documentation, Mac, Writing, Linux, PeopleSoft, JIRA, Zendesk, VBA, JavaScript, Satmetrix, Management, Cloud Computing, Telecommunications, SaaS
Education
San Jose State University 2007 — 2011
Bachelor of Science, Psychology
8x8 Inc. February 2013 - Present
Skills
Crystal Reports, PL/SQL, Unix, Requirements Analysis, Oracle, SQL, ETL, SDLC, XML, Microsoft SQL Server, Software Development, Unix Shell Scripting, Databases, Performance Tuning, JavaScript
Education
National Institute of Technology Rourkela 2000 — 2003
MCA, Computers
Vikram Dev College 1996 — 1999
BSc, Physics, Chemistry, Mathematics, Biology
VMware July 2013 - Present
Five9 December 2012 - June 2013
8x8, Inc. January 2011 - December 2012
8x8 Inc. August 2010 - January 2011
8x8 Inc. January 2009 - August 2010
LinkedIn September 2008 - January 2009
Sahil English and Computer Institute January 2006 - August 2008
http://www.allmac.com/ September 2001 - December 2006
Skills
Linux, CCNA, A+, VoIP, PC maintenance, Customer Service, Multilingual, Troubleshooting, Cisco Technologies, DNS, Servers, Telecommunications, Wireless Networking, Windows, Technical Support, Networking, Routers, Switches, Firewalls, Data Center, Computer Maintenance, WAN, IP, Operating Systems, XP, Unix, Routing, SIP, MPLS, QoS, CentOS, Mobile Devices, Nagios, Software Installation, Red Hat Linux, Hardware, TCP/IP, Cisco IOS, VPN, Pre-sales, DHCP, Cloud Computing, SNMP, Windows 7, Unified Communications, Computer Hardware, Project Management, Telephony, Call Centers, Windows Server
Education
Ohlone College 2009 — 2010
CCNA & Linux
National University 1998 — 2002
Bachelor of Science, Computer science Information Technology
San Diego State University-California State University 1993 — 1998
Telecommunication and Film
De Anza College 1989 — 1993
Associates of Arts, Radio Film and Television
Tesseract Labs May 2015 - Present
8x8, Inc. September 2011 - June 2015
Thinktree Creative March 2007 - September 2011
Harland Clarke August 2010 - August 2011
Zerigo June 2008 - June 2011
Alamo Architects January 2002 - August 2007
Lake Flato Architects January 2000 - January 2002
Skills
Cloud Architecture, Full-Stack Development, User Experience, User Interface, User Interface Design, Web Design, Web Development, E-commerce, Information Architecture, Usability, jQuery, Graphic Design, User-centered Design, XHTML, CSS, Adobe Creative Suite, Online Advertising, Interaction Design, Advanced CSS, UI Design, UX, Ruby on Rails, Usability Testing, Web Analytics, HTML 5, HTML5, Project Coordination, Illustrator, Social Media, JavaScript, Front-end, Project Engineering, CRM software, Market Planning, Start-ups, Web Applications, Web Standards, Architecture, Online Marketing, CMS
Education
The University of Texas at San Antonio 2004 — 2006
Batchelor of Science, Architecture
Jusdon ISD
Innovative Solutions 2008 - Present
8x8, Inc. 2006 - 2008
Skills
Business Development, Direct Sales, Communication, Consultative Sales..., Solution Selling, Account Management, Sales Process, New Business Development, Strategic Planning, Project Management, Business Analysis, Process Improvement, Cross-functional Team..., Product Management, Sales, Cold Calling, Team Building, Business Strategy, Program Management
Education
Saint John Fisher College 2000 — 2004
Bachelor of Science, Business Administration
Marketo January 2015 - Present
EMC June 2011 - December 2014
EMC 2011 - 2014
8x8, Inc April 2008 - May 2011
Santa Cruz Seaside Company April 2006 - April 2008
Wilcox High School May 2005 - May 2007
Skills
Outlook, Microsoft Word, Microsoft Excel, Customer Service, Sales, Troubleshooting, Microsoft Office, Sales Management, Management, Account Management, Telecommunications, Salesforce.com, CRM, Training, Interviews, Program Management, Call Centers, Access, Inventory Management
Education
Heald College 2013 — 2015
Working on my Associates, Business Administratoin
Cabrillo College 2007 — 2008
University of California, Santa Cruz 2005 — 2006
Wilcox High School
Leadsarehot.com January 2011 - Present
ReadyTech 2010 - 2010
Propertyline, Inc. August 2009 - October 2009
8x8, Inc. June 2006 - May 2009
Wiley X 2005 - 2008
Marin Acura 2005 - 2007
Astro Business Technologies 2004 - 2005
Education
Kaplan University 2011 — 2015
Criminal Justice
University of Louisville 1996 — 1998
BS, Business
8x8, Inc. February 2014 - Present
HP Enterprise Services April 2013 - February 2014
Agheera January 2011 - March 2013
Savi Networks LLC December 2007 - November 2010
Savi Technology May 2000 - December 2007
Orient Overseas Container Line (USA) April 1996 - April 2000
Skills
Business Analysis, Integration, Cross-functional Team..., Solution Design, UML, Business Process, Requirements Analysis, Visio, Testing, SDLC, Logistics, Supply Chain, Quality Assurance, Databases, SQL, Software Documentation, Project Management, Enterprise Software, Program Management, Software Development, Business Requirements, Management, Process Improvement, Training, Supply Chain Management, Analysis, Vendor Management, ERP
Education
University of Santo Tomas
Bachelor of Science, Architecture
8x8, Inc. May 2014 - Present
StrongView Systems September 2010 - May 2014
Adobe Systems March 2008 - January 2010
BEA Systems July 1999 - August 2007
Tandem Computers January 1990 - July 1999
Skills
Enterprise Software
Education
Stanford University
MSEE, Computer Engineering
Stanford University
BS Math Sci, Math, Computer Science, Engineering
8x8, Inc. June 2015 - Present
Spiritus Solutions LLC January 2015 - Present
B+B SmartWorx November 2014 - July 2015
Axcient March 2013 - November 2014
NComputing January 2012 - March 2013
NComputing May 2011 - January 2012
NComputing April 2010 - June 2011
NComputing July 2008 - April 2010
NComputing May 2007 - June 2008
Skills
VMware, Channel, Strategy, Coaching, Microsoft Excel, Contract Management, VDI, Salesforce.com, Sales Management, Sales, Virtualization
Education
Simpson University 2004 — 2007
BA, Business Administration
8x8, Inc. October 2009 - Present
Global X-Teams July 2009 - September 2011
Momentum Plus December 2002 - August 2009
Skills
Strategic Partnerships, Negotiation, Sales, Cloud Computing, VoIP, Call Centers, New Business Development, International Business..., Entrepreneurship, Start-ups, Sales Management, Telecommunications, International Expansion, Team Leadership, Public Speaking, Global Strategy, Executive Management, SaaS, Business Development, Cloud Communications
Education
Sonoma State University 1992 — 1995
International Economics, Latin America and Asia
Santa Rosa Junior College 1990 — 1992
International Economics
8x8, Inc. June 2015 - Present
8x8, Inc. June 2015 - Present
Power Packs Plus 2013 - 2015
Kuehne + Nagel April 2007 - 2013
Speedy Tech Services January 2007 - April 2007
Harbor Freight Tools January 2001 - January 2007
Skills
PC and Network Repair, Retail POS Design and..., Hardware (IE. Hard..., MIS Technician, Linux (Redhat 6 –..., Windows XP – System..., Windows Server 2000 –..., Helpdesk / Phone support, Computer Repair /..., Network repair /..., Cisco Systems, Active Directory, Configure and..., Able to perform..., Networking, Computer Hardware, Hardware, Network Security, Disaster Recovery, Access, Routing, Computer Maintenance, Security, Management
Education
University of Phoenix 2010 — 2012
Information Technology
Ventura College 1992 — 1993
Computer Science
Buena Ventura High School 1989 — 1992
Highschool diploma
Self-Employed Freelance Designer March 2010 - Present
8x8, Inc. May 2015 - Present
Mindlance July 2014 - April 2015
Austin Visuals 3D Animation Studio April 2014 - September 2014
Suddath Relocation Systems January 2014 - July 2014
AetherEdge December 2013 - April 2014
DeepSpaceRobots September 2013 - December 2013
Suddath Relocation Systems June 2013 - December 2013
Suddath Relocation Systems May 2012 - June 2013
University of Central Florida August 2011 - May 2013
Skills
Character Animation, Animation, 3D animation, Traditional Animation, Storytelling, Visual Storytelling, Object Modeling, Character Modeling, Storyboarding, Digital Art, Photoshop, Matte Painting, Computer Animation, 3D Modeling, After Effects, Maya, Illustrator, Final Cut Pro, 3D, Rigging, Motion Graphics
Education
University of Central Florida 2008 — 2013
B.A. Digital Media, Animation & 3D Modeling, 3.5
iAnimate School for Animation 2013 — 2015
Animation
TruPoint Communication Solutions 2014 - Present
8x8, Inc. 2009 - 2014
ClearSlide, Inc. 2012 - 2013
Accounting & Business School of the Rockies 2008 - 2009
MCV Inc 2005 - 2008
Skills
B2B, Business Development, Sales Operations, Sales, Business Intelligence, Enterprise Software, Negotiation, Telecommunications, Strategic Partnerships, Sales Presentations, Start-ups, New Business Development, Connectivity Solutions, Cloud Computing, Solution Selling, Customer Satisfaction, CRM, Call Center, Networking, Direct Sales, SaaS, Sales Process, Customer Service, Cold Calling, Account Management, Leadership, Lead Generation, Sales Management, Unified Communications, VoIP, Selling, Management, Call Centers, Customer Retention, Salesforce.com, Training, Managed Services, Mobile Devices, Team Building, Channel Partners, Product Marketing, Team Leadership, Professional Services, Bandwidth Optimization, Channel Sales, Sales Channel..., UCaaS
Education
University of Central Florida 2001 — 2006
Business Administration
8x8, Inc. January 2012 - Present
Cisco WebEx January 2003 - January 2012
WebEx Communications February 2002 - January 2003
Healtheon/WebMD January 1997 - December 2001
UBS Investment Bank April 1994 - December 1996
Skills
Product Management, Market Requirements, SAML, OpenSocial, Identity Management, Cloud Computing, SaaS, Product Strategy, Product Requirements, Product Marketing, Enterprise Software, Healthcare, Telecommunications, Mobile, Product Development, Competitive Analysis, Product Life Cycle..., Software Development, Mobile Devices, Product Lifecycle..., Cross-functional Team..., Mobile Applications, Scalability, Salesforce.com, Integration, Unified Communications, Strategy, Go-to-market Strategy, Management
Education
University of California, Berkeley - Walter A. Haas School of Business
MBA, Marketing and Corporate Strategy
University of Michigan
BS, Computer Science
Bronx High School of Science
Broadcom February 2012 - Present
NetLogic Microsystems February 2006 - February 2012
Cypress Semiconductor February 2002 - February 2006
Sahasra Networks (acquired by Cypress) August 2001 - February 2002
Hifn January 1997 - October 2001
SiMart (acquired by Hifn) November 1995 - January 1997
8x8, Inc. May 1992 - October 1996
Weitek June 1985 - May 1992
Skills
ASIC, Wireless, Semiconductors, Algorithms, DSP
Education
Stanford University 1981 — 1985
MS, BS, Electrical Engineering
8x8, Inc. October 2012 - Present
8x8 Inc. September 2011 - Present
San Jose Networks June 2008 - April 2011
Integrated Telecom Solutions July 2006 - May 2008
Skills
Marketing Strategy, Direct Sales, Business Development, Salesforce.com, Solution Selling, VoIP, Telecommunications, Enterprise Software, Selling, SaaS, Team Building, Unified Communications, Management, Sales Operations, Cloud Computing, Product Management
Education
San Jose State University 1986 — 1990
B.S., Business Administration/ Marketing Emphasis
Beautifulharmony Multimedia January 2004 - Present
8x8, Inc. February 2012 - September 2012
8x8, Inc. 2010 - February 2012
8x8 Inc. March 2010 - August 2010
EVault April 2008 - September 2009
i365 April 2008 - September 2009
Fourelle Systems, Inc. April 2000 - March 2001
Fourelle Systems, Inc April 2000 - March 2001
Concurrent Technologies Corporation December 1998 - February 2000
Concurrent Technologies Corporation December 1998 - February 2000
Skills
Troubleshooting, Technical Support, Windows, Telecommunications, Microsoft Office, Programming, Cloud Computing, Networking, Editing, VoIP, Layout, DNS, Usability, Active Directory, Operating Systems, Microsoft Exchange, Customer Service, Leadership, Salesforce.com, Microsoft SQL Server, Program Management, VMware, Software Documentation, TCP/IP, Windows 7
Education
University of Pittsburgh 1996 — 1998
MSIS, Information Sciences, empahsis on Interactive Design
University of Pittsburgh-Greensburg 1990 — 1994
BA, English
Academy of Art College San Francisco
visual and film arts
University of Pittsburgh
Master of Science, Information Science
University of Pittsburgh
Bachelor of Arts, English Writing
8x8, Inc. 2014 - Present
Independent 2014 - 2014
Fonality 2010 - 2014
Audiona Telecom 2008 - 2010
Fonality 2006 - 2008
Audiona Speaker Systems 2005 - 2006
EADS Telecom/Intecom 1995 - 2005
Skills
Account Management, Solution Selling, Telephony, VoIP, Managed Services, Unified Communications, CRM, Sales, Telecommunications, Business Development, SaaS, Cloud Computing, Hosted Services, Channel, Channel Partners, IP, Direct Sales, Servers, Professional Services, Sales Operations, Avaya, Call Centers, Strategic Partnerships, Wireless, Enterprise Software, SIP, Networking, Pre-sales, Troubleshooting, Salesforce.com, Testing, Consulting, Training, TCP/IP, SIP Trunking, Project Management, Linux, Switches, Firewalls, T1, Ethernet
Education
University of California, Davis 1992 — 1994
Bachelor's Degree, History
Santa Cruz County Human Services Department August 2014 - Present
8x8, Inc. February 2014 - August 2014
ZVOX Audio July 2013 - February 2014
8x8, Inc. May 2012 - January 2013
Whole Foods Market January 2010 - January 2012
Peet’s Coffee and Tea January 2006 - January 2010
It’s A Grind Coffee House January 2003 - January 2006
Skills
Detail Orientation, Able To Multi-task, Fast Learner, take directions well, Customer Service, Phone Etiquette, Data Entry, Phone Skills, Time Management, Critical Thinking, Inventory Management, Customer Satisfaction, Outlook, Teamwork, Microsoft Office, Merchandising, Retail, Microsoft Excel, Sales, Troubleshooting, Customer Retention, Social Networking, Team Leadership, Training, Call Center, Call Centers, Telephone Skills, Management, PowerPoint, Leadership, Microsoft Word, Salesforce.com, Team Building, Event Planning, Facebook, Social Media Marketing, Data Analysis, Social Media
Education
University of Massachusetts, Amherst 2013 — 2015
Health and Human Services
West Valley College 2010 — 2012
Associate's degree, Sociology
8x8, Inc. August 2015 - Present
Joannacyprys.com January 2014 - Present
Community Media Access Partnership 2011 - 2014
MyDigiStory 2010 - 2010
Global Nomads Group 2005 - 2010
Skills
Video Production, Documentaries, Post Production, Film Production, Video Editing, Final Cut Pro, Film, Television, Video, Producing, Broadcast, Directing, Social Networking, Project Management, Event Planning, Logistics, Project Planning, Crew Scheduling, Community Outreach, Educational Workshops, Website Development, Multimedia, Media Production, Digital Media
Education
Temple University 2001 — 2005
BA, Film and Media Arts
Freelance Translator January 2015 - Present
8x8, Inc October 2013 - December 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada November 2012 - August 2013
Yellow Pages Group / Groupe Pages Jaunes – Canada January 2011 - July 2012
Air Canada 2008 - 2009
Aeroplan 2004 - 2007
Aeroplan 2001 - 2004
Aeroplan 1999 - 2001
Aeroplan 1998 - 1999
Consultant 1996 - 1998
Skills
Project Management, Integration, Business Process, Business Analysis, Telecommunications, Cloud Computing, VoIP, Management Consulting, Workforce Management, Telephony, IT Management, Change Management, Vendor Management, IT Strategy, PMO, Process Improvement, PMP, French, Contact Centers, Unified Communications, Optimization, Solution Design, Project Delivery, Operations Management, Quality Management, CRM, Contact Center Design, Contact Management, Telecom Technologies, Visio, IVR, Team Management, Requirements Analysis, IT Operations, Siebel, Service Delivery, Product Management, Resource Management, Sales, Software Documentation, IT Service Management, Software Project..., Coaching, Recommendations, Management, Team Leadership, Call Centers, Agile Methodologies, SaaS, Problem Solving
Education
Collège Universitaire de St-Boniface 1992 — 1995
Sociology
University of Manitoba 1992 — 1995
Criminology/Sociology
8x8, Inc. November 2009 - Present
A-Pro Inspection Services March 2005 - December 2008
Tharas Systems September 2001 - December 2004
Webango September 2000 - August 2001
interHDL, Inc June 1994 - March 2001
TCT Technical Training 1990 - 1994
Hilton Hotels Corporation, SF Airport Hilton June 1983 - 1990
Skills
VoIP, SaaS, Solution Selling, Salesforce.com, Direct Sales, Unified Communications, Account Management, Hosted Services, Cold Calling, Lead Generation, B2B, Cloud Computing, Call Center, SIP Trunking, Trade Shows, MPLS, Sales Operations, Telephony, Customer Satisfaction, CRM, Call Centers, Data Center, Sales, Telecommunications, Selling, Management, Leadership, Strategy, Managed Services, Training, Channel Partners, Marketing, Strategic Partnerships, Forecasting, Customer Retention, SIP, Networking, Wireless, Mobile Devices, Professional Services, Video Conferencing, Enterprise Software, Sales Presentations, Partner Management, Go-to-market Strategy, Inside Sales
Education
University of California, Santa Barbara 1979 — 1983
Bachelors, Sociology
Patrick Henry 1977 — 1978
Diploma, General Education
8x8, Inc. July 2015 - Present
Verizon April 2011 - April 2015
Customer Care Success, Inc. January 2010 - April 2015
LiveOps March 2010 - March 2011
American Customer Care, Inc. December 2001 - January 2010
DialAmerica Marketing April 2000 - November 2001
Telerx March 1997 - March 1999
AT&T March 1982 - September 1996
Skills
Email Marketing, Call Center, SaaS, CRM, Outsourcing, Lead Generation, Contact Centers, Customer Experience, Telemarketing, BPO, Inbound Marketing, Customer Retention, Management, Sales, Call Centers, Strategic Planning, Solution Selling, Strategy, Strategic Partnerships, Networking, Leadership, Direct Sales, Salesforce.com, Telecommunications, Account Management, Professional Services, Vendor Management, Sales Process, Managed Services, Sales Operations, Business Development, Enterprise Software, Customer Satisfaction, Unified Communications, B2B, Selling, VoIP, Channel Partners, Workforce Management, Customer Acquisition, Cloud Computing, Executive Management, IVR, Start-ups, Telephony, New Business Development, P&L Management, Sales Management, Cross-functional Team..., Multi-channel Marketing
Education
University of New Haven - MBA
MBA, Marketing & International Business
State University of New York at Albany
Bachelor of Science (BS), Marketing
8x8, Inc. December 2014 - Present
Bugaboos Treasures April 2013 - Present
Palo Alto Medical Foundation July 2002 - October 2004
University of Washington Medical Center June 2001 - June 2002
Skills
Autism Spectrum..., Social Media Blogging, Special Education, Special Needs, IEP, Writing, Blogging, Customer Service, Project Coordination, Medical Transcription, Patient Education, Medical Records, Medical Coding, Surgery Scheduling, Appointment Scheduling, Hospitals, Physicians, Medical Terminology, Psychology, Multi Tasking, Microsoft Word, Microsoft Office, IP Networking, VoIP, VoIP protocols SIP, Telecommunications..., Public Speaking, Healthcare, Event Planning, Community Outreach, Social Networking, Teaching, Social Media, Training
Education
UCSC 1999 — 2001
Bachelor of Arts (B.A.), Psychology
8x8, Inc. June 2015 - Present
Koala Tapioca February 2015 - June 2015
JS2 Communications June 2014 - September 2014
UCLA June 2013 - February 2014
UCLA June 2012 - August 2012
Planned Parenthood Mar Monte November 2006 - August 2011
Skills
Public Speaking, Microsoft Office, Writing, Microsoft Word, Leadership, Qualitative Research, Microsoft Excel, CisionPoint, Social Media Marketing, Salesforce.com, Marketing
Education
University of California, Los Angeles 2011 — 2015
Bachelor of Arts (B.A.), Economics
Crowne Plaza Cabaña Palo Alto October 2014 - Present
Pampas Palo Alto June 2014 - August 2014
Fraiche November 2012 - June 2013
Frankie, Johnnie & Luigi Too! June 2010 - August 2012
Pasta Pomodoro June 2008 - March 2010
8x8, Inc July 2007 - December 2007
California Cafe Bar & Grill July 2006 - July 2007
Gordon Biersch Restaurant & Brewery July 2004 - January 2006
Bally Total Fitness July 2001 - September 2003
Maddalena's & Cafe Fino January 1998 - April 2001
Skills
Customer Service, Marketing & Branding, Strategic Planning, Cross Functional Team..., Social Media, Event Planning, Sentiment Analysis, Problem Solving, Scheduling, Sales & Business..., Inventory Management, Sales, Food, Hospitality, Restaurant Management, Restaurants, Event Management, Wine, Marketing, Coaching, Catering, Food & Beverage, Time Management, Sales Management, Budgets, Process Scheduler, Leadership, Customer Satisfaction, Menu Development, Management, Account Management, Forecasting, Sales Operations, Hospitality Management, Hiring, Hospitality Industry, Social Networking, Food Service, Team Building, Alternative Rock, Recruiting, Open Table, Training, Fine Dining, Banquets
Education
Foothill College 1992 — 1994
A.A.S, Program, Graphic Design
D'Anza College 1991 — 1991
A.A.S, Program, Art History
BuildingConnected, Inc. March 2013 - Present
Nomic January 2012 - February 2013
8x8, Inc. March 2011 - January 2012
Revvim January 2010 - January 2012
IronKey, Inc. January 2010 - May 2011
IronKey by Imation September 2008 - January 2010
UC Davis School of Law June 2005 - June 2008
PagePoint Web Solutions June 2004 - September 2004
Skills
Team Oriented, Salesforce.com, Online Marketing, SaaS, SEO, Online Advertising, Team-oriented, CRM, Marketing Strategy, Start-ups, SEM, HTML 5, Lead Generation, Demand Generation, Management, User Experience, Web Development, Analytics, Digital Marketing, Email Marketing, Mobile Devices, Enterprise Software, Product Management, E-commerce
Education
University of California, Davis 2003 — 2008
BS, Mechanical and Aeronautical Sciences Engineering
College Preparatory School 1999 — 2003
Santa Clara Computer & High Tech Law Journal March 2014 - Present
Dechert LLP May 2014 - July 2014
Hayabusa Asuka Law Offices July 2013 - August 2013
Santa Clara University January 2013 - April 2013
Eviction Defense Collaborative May 2011 - January 2012
8x8 Inc. June 2005 - February 2007
Skills
Legal Writing, Legal Research, Westlaw, Lexis, International Law, Intellectual Property, Litigation, Information Technology, Public Speaking
Education
Santa Clara University School of Law 2012 — 2015
Santa Clara University 2009 — 2011
Bachelor of Arts (B.A.), History, Magna Cum Laude, 3.9
Qualcomm June 2015 - Present
Intel Corporation February 2003 - June 2015
8x8, Inc. February 2002 - February 2003
Luxxon May 1999 - February 2002
Motorola 1998 - 1999
Faroudja Labs May 1997 - April 1998
General Instrument September 1993 - May 1997
Hughes Missile Systems Group May 1989 - September 1993
Skills
SoC, ASIC, RTL design, Device Drivers, Debugging, ARM, Processors, FPGA, VLSI, Video, MPEG, H.264, Hardware, IC, Firmware, Embedded Systems, Verilog
Education
UCLA 1991 — 1994
MSEE, Electrical Engineering
University of Oklahoma 1983 — 1989
BSEE, Electrical Engineering
8x8, Inc. June 2014 - Present
Beautiful U Travel July 2013 - March 2015
Logitech October 2011 - August 2012
Cisco August 2005 - August 2011
Cisco Systems Inc October 2004 - September 2005
Cisco Systems August 2003 - August 2004
Cisco Systems October 1999 - June 2003
Skills
Training & Development, Social Media Marketing, Websphere, Web Project Management, Change Management..., Mentoring Teams, Ideation, Program Management, Idea Generation, Change Management, Project Management, Social Media, Cross-functional Team..., Employee Training, Leadership, Management, Competitive Analysis, Event Management, Team Building, Marketing Strategy, Team Leadership, Vendor Management, Sales, Budgets, Public Speaking, Product Management, Facebook, Training, Strategy, Integrated Marketing, Process Improvement, Coaching, Internal Communications, Negotiation, Social Networking, Marketing Communications, Go-to-market Strategy, Integration, Salesforce.com, Business Development, Marketing Management, Account Management, Marketing, Strategic Partnerships, Online Marketing, Demand Generation, Networking, Digital Marketing, Lead Generation, Product Marketing
Education
University of Phoenix 1999 — 2005
BS, Double Major: Business Management & Business Marketing, 3.7 GPA
George Washington University 2005 — 2006
Master's Certificate, Project Management
YTB e-Campus Training 2013 — 2014
Certified Travel Agent, Tourism and Travel Services Management
Hoopla Software September 2014 - Present
Aerohive Networks May 2013 - September 2014
Aerohive Networks April 2012 - May 2013
Aerohive Networks August 2011 - April 2012
Point of Me POM "The Ultimate POV Camera" December 2010 - September 2011
Sciforma Corporation January 2011 - August 2011
8x8, Inc. May 2009 - February 2011
8x8, Inc. May 2009 - November 2009
Zoom Cycles November 2006 - May 2009
Get Fixed October 2008 - February 2009
Skills
Enterprise Software, Sales, Start-ups, Salesforce.com, VoIP, Strategy, Action Sports, Marketing, Wireless, SaaS, Leadership, People Skills, Entrepreneurship, Social Media Marketing, Direct Sales, Solution Selling, Sales Management, Racing, Management, WLAN, CRM, Telecommunications, Team Motivator, Project Portfolio..., Cloud Computing, Sales Presentations, Cold Calling, Selling, Product Marketing, Go-to-market Strategy, Inside Sales, B2B, Agile Project Management, Entrepreneurial..., Entrepreneurial Skills, Team Building, Account Management, Wireless Solutions, Hosted VoIP, PPM, Web Application Firewall, Routing Protocols, policy enforcement, Strategic Partnerships, Channel Partners, EV Motorcycles, Sales Strategy, Fire Breathing, Ice Breakers, Underwater Acoustics
Education
Sonoma State University 2007 — 2009
Business Management/Marketing, Marketing
Cupertino High 2002 — 2005
8x8, Inc. December 2014 - Present
8x8, Inc. October 2011 - November 2014
Contactual 2010 - September 2011
Contactual 2008 - 2010
Arena Solutions 2007 - 2008
Arena Solutions 2006 - November 2007
Skills
SaaS, Salesforce.com, Demand Generation, Enterprise Software, Mobile Devices, Cloud Computing, Solution Selling, Business Development, Professional Services, Sales, Start-ups, Product Management, Lead Generation, Strategic Partnerships, Sales Process, Direct Sales, Channel Partners, Unified Communications, Go-to-market Strategy, CRM, VoIP, Telecommunications, Contact Centers, Consulting
Education
University of California, Santa Cruz 2000 — 2005
Webcollage by Answers May 2015 - Present
Talend March 2014 - March 2015
LeanData June 2013 - February 2014
8x8, Inc. May 2012 - May 2013
Trubates March 2011 - March 2012
CONCERT Global Group Ltd. June 2010 - September 2010
Delta Sigma Pi - Gamma Xi Chapter January 2010 - June 2010
UBS December 2009 - April 2010
Kaufmann and Goble Inc. August 2009 - December 2009
Skills
Team Building, Account Management, Financial Forecasting, Executive Management, Financial Analysis, B2B, Sales Presentations, Cloud Computing, Cold Calling, CRM, Business Development, Social Media Marketing, Lead Generation, Start-ups, Marketing, Salesforce.com, Sales, Social Networking, New Business Development, Management, Sales Management, Telecommunications, E-commerce, Analysis, Business Intelligence, Business Analysis, Microsoft Office
Education
Santa Clara University - Leavey School of Business 2007 — 2011
Bachelor of Science, Finance, Management Information Systems
Lynbrook High School 2003 — 2007
High School
Stonyfish, Inc. April 2010 - March 2012
Sgiggle Inc. October 2009 - February 2010
Kiha Software September 2008 - March 2009
Wake3 June 2007 - December 2008
8x8, Inc. July 2003 - January 2006
8x8, Inc. February 2001 - July 2003
Sony Advanced Video Technology Center June 1990 - August 1990
Sony Corporation 1987 - 1989
Nexus Engineering 1985 - 1986
Education
Stanford University 1989 — 1995
PhD, MSc, MA, Electrical Engineering, Statistics
Simon Fraser University 1984 — 1988
8x8 Inc. January 2013 - Present
BT Global Services November 2009 - October 2012
Verizon September 2004 - November 2009
Verizon March 2003 - August 2004
Earthlink July 1999 - March 2003
Skills
Switches, Routers, Telecommunications, Troubleshooting, TCP/IP, WAN, Network Engineering, Fiber Optics, VoIP, CCNA, DSL, IP, Data Center, Network Administration, Broadband, SIP, SDH, QoS, VPN, Business Analysis, CCNP, Juniper, Security, Vendor Management, Provisioning, Satellite Communications, ATM networks, HTML, Servers, Citrix, Call Center, OC3, RIP, DHCP, ATM, Cisco, LAN/WAN, Remedy, SIPP, Cellular, Desktop Support, Network Operations, Switch, OC192, OSPF, Routing Protocols like..., UcaaS, Technical Support, Call Centers, MPLS
Education
AAA University 2013 — 2013
Cisco CCNA® Routing and Switching, Unified Networking--Routing and Switching
University of Phoenix 2008 — 2010
MBA TM, Technology Management
Colorado College 2002 — 2004
Engineering, Communications & Fiber Optics
University of Phoenix 1996 — 2001
Bacherlor BSBA, Business Administration, 3.5
St. Augustine College 1987 — 1989
Associate of Arts and Sciences (AAS), Information Systems and Programming, 4.0
Colegio Bautista, Santa Ana El Salvador 1984 — 1986
High School, Math and Physics
8x8, Inc. April 2013 - Present
Communicaid, Inc. 2009 - April 2013
South Bay Long Term Care Insurance Services 2002 - 2012
Metricom, Inc. 2000 - 2001
Metricom, Inc. 1997 - 2000
Tom James Company 1993 - 1996
The Southwestern Company 1989 - 1993
Skills
Public Speaking, Customer Relations, Insurance, Account Management, Direct Sales, Inside Sales, Telephone Skills, Client Relationship..., Business Relationship..., Connecting People, Sales Prospecting, Cold Calling, Key Account Acquisition..., Customer Service, Long Term Care Insurance, CRM, LinkedIn, Marketing Strategy, Salesforce.com
Education
University of California, Santa Barbara
Bachelor of Arts
Harbor High School (Santa Cruz)
College Prep
Chester Jr./Sr. High School
MegaPath September 2014 - Present
Barracuda Networks August 2012 - August 2014
Barracuda Networks February 2011 - October 2012
8x8, Inc. April 2005 - February 2011
8x8, Inc. June 2006 - October 2007
Skills
Salesforce.com, Direct Sales, SaaS, Solution Selling, Sales Process, Leadership, Cloud Computing, Management, Channel Partners, Selling, Unified Communications, Marketing, Sales Operations, Strategic Partnerships, Networking, Managed Services, Virtualization, Software Industry, Sales Presentations, Storage, Product Marketing, CRM, Product Management, Start-ups, Sales
Education
St. Cloud State University - Herberger Business School 2000 — 2002
Business Management
NCR Corporation August 2012 - September 2013
Nextplane.net January 2010 - August 2012
8x8, Inc. 2007 - 2009
Palm 2005 - 2007
FDC- Dubai 2002 - 2005
Barmate Corporation 1995 - 2002
Bentley Systems 1993 - 1994
Skills
Strategic Partnerships, SaaS, Product Management, Enterprise Software, Strategy, Cloud Computing, Start-ups, Cross-functional Team..., CRM, Mobile Devices, Go-to-market Strategy, Competitive Analysis, Salesforce.com, Solution Selling, Business Development, Lead Generation, E-commerce, Program Management, Product Development, Integration
Education
San Jose State Universty
B.S.M.E, Mechanical Engineering
Stanford University
M.S.M.E., ME & Product Design
Bon Appétit @ Google July 2015 - Present
Goodwin Hospitality March 2014 - June 2015
Visalus Sciences July 2012 - February 2014
8x8, Inc. February 2013 - January 2014
Coldwell Banker Platinum Group 2005 - October 2013
Excel Hotel Group May 2011 - February 2013
Morgan Hill Chamber of Commerce and Visitors Center November 2011 - December 2012
Silver Creek Hospitality August 2009 - February 2011
Radisson Plaza Hotel San Jose Airport March 2008 - August 2009
Best Western Lanai Garden Inn June 2003 - March 2008
Skills
Food & Beverage, Revenue Management, Property Management, Front Office, Forecasting, Budgeting, Negotiation, Contract Negotiation, Accounting, Hotels, Restaurants, Banquets, Hospitality, Hospitality Management, Hospitality Industry, Guest Satisfaction, Hotel Management, Guest Service, Renovation, Sourcing, Yield Management, P&L, Menu Development, Micros, Tourism, Employee Relations, Event Management, B2B, Rooms Division, Opera, Cost Control, Staff Training, Hiring, Food Service, Property Management..., Contract Negotiations, Leisure, Profit, Lodging, Inventory Management, Operations Management, Market Planning, Team Building, Facilities Management, Sales Management, Event Planning, Catering, Restaurant Management, Purchasing, Menu Design
Education
University of Phoenix 2002 — 2005
MBA, Accounting
University of Nevada-Las Vegas 1998 — 2001
Bachelor of Science, Hospitality Administration/Management
Silver Creek High School 1988 — 1992
Diploma, Business Administration and Management, General
LinkedIn May 2012 - Present
Education.com November 2011 - April 2012
Education.com July 2010 - November 2011
8x8, Inc. November 2009 - January 2010
Skills
DART for Publishers, DART Sales Manager, Marketing, Humor, Social Intelligence, Fresh Ideas, A/B testing, Ad Serving, Email Marketing, Salesforce.com, Social Media Marketing, Online Advertising, DoubleClick, Facebook, Google Analytics, Blogging, Google Adwords, SEO, Microsoft Excel, DFP, Twitter, Excel, Analytics, Advertising Operations, PPC, Link Building, Omniture, PowerPoint, Online Marketing, Jumpers, Web Marketing, Lead Generation, Ad Exchanges, Management, Photoshop, Hootsuite, Open Site Explorer, Social Networking, Web Analytics, DoubleClick for..., Hitting Targets, Digital Marketing, Digital Media, Digital Strategy, Display Advertising, Campaign Management, SQL, Drums, Ghosts
Education
University of California, Irvine
Bachelor of Arts (B.A.), Cognitive Psychology and Psycholinguistics
Bellarmine College Preparatory
Green Oak Realty June 2004 - Present
8x8, Inc. August 1998 - March 2003
Transamerica Intellitech December 1995 - August 1998
Skills
Forecasting, Selling, Business Strategy, Budget, Negotiation, New Business Development, Strategic Planning, Sales Management, Account Management, Team Building, Management, Market Research, Real Estate, Investment Properties, Budgets, Contract Negotiation, Finance
Education
University of California, Davis 1992 — 1994
MA, Economics
University of California, San Diego 1984 — 1987
BA, Economics
8x8 Inc. February 2013 - Present
THE PLUS GROUP, INC February 2010 - May 2010
NETWORK REMEDY September 2008 - January 2010
THE PLUS GROUP, INC August 2006 - July 2008
MINDTRUST INNOVATIVE STAFFING SOLUTIONS May 2006 - July 2006
VOLT SERVICES GROUP September 2004 - January 2006
NETWORK REMEDY May 2002 - March 2004
JAR CONSULTING INTERNATIONAL, LLC August 2000 - May 2002
Skills
Technical Support, XP, Windows Server, Active Directory, Servers, Hardware, Software Documentation, Networking, Troubleshooting, Microsoft Exchange, Help Desk Support, Microsoft Office, Operating Systems, Laptops, Software Installation, Information Technology, Printers, HTML, Outlook
Education
Heald College 2010 — 2012
Associate in Applied Science Degree, IT Administration
Hello Computers 2000 — 2001
Boot Camp, MCSE
John F. Kennedy High 1988 — 1992
HS Diploma, GED
Dolby Laboratories October 2009 - Present
Semiconductor and Consumer Electronics August 2007 - November 2009
Stream Processors, Inc. March 2005 - July 2007
Cradle Technologies April 2004 - March 2005
Vweb Corporation January 2000 - July 2002
Sun Microsystems October 1996 - January 2001
Minerva Networks Systems March 1995 - September 1996
8x8 Inc. September 1993 - March 1995
Cypress Semiconductor August 1991 - September 1993
cypress 1991 - 1993
Skills
H.264, Digital Signal..., Embedded Systems, Embedded Software, Digital Signal..., Set Top Box, Streaming Media, Firmware, Product Development, Leadership, SoC, ARM, Mobile Devices, Pre-sales, Project Management, RTP, MP3, Product Management
Education
University of California, Berkeley - Walter A. Haas School of Business 2011 — 2012
Certificate of Completion, Product Management
University of California, Santa Cruz 1990 — 1992
MSCE, Computer Engineering
Sharda Mandir 1979 — 1981
Espial, Inc December 2007 - Present
360 Degree Customer Inc. April 2006 - November 2007
8x8, Inc July 2004 - April 2006
Storbux, Inc February 2003 - June 2004
DirectTV January 2001 - February 2003
HCL Technologies April 1990 - October 2001
HCL Technologies August 1981 - March 1990
Skills
SaaS, Product Management, Telecommunications, IPTV, Agile Methodologies, Software Development, Program Management, VoIP, Start-ups, Integration, SOA, Enterprise Software, Unix, XML, IT Operations, ERP, Linux, Cross-functional Team..., CRM, SDLC, Enterprise Architecture, Perl, Databases, ITIL, Strategy, Data Center, Project Management, Microsoft SQL Server, Management, Quality Assurance, IT Solutions, Software Project...
Education
Annamalai University 1986 — 1987
DBA, Business Administration
Chaudhary Charan Singh University 1977 — 1980
MS, Mathematics
Delhi Vishwavidyalaya 1973 — 1977
BS, Physical Sciences
Time Warner Cable July 2014 - July 2015
8x8 Inc. November 2012 - May 2014
Comcast October 2010 - November 2012
Skills
Customer Satisfaction, Telecommunications, Customer Service, Account Management, Sales Operations, Management, Customer Retention, Sales, Client Retention..., Quality Assurance, Forecasting, Retention Strategies, Strategic Planning, PHP and Pearl..., VoIP, Cisco VoIP, Ethernet, Microsoft Office, Microsoft Word, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Computer Software Engineering
Mission College 2011 — 2013
AA in Liberal Arts, Mathematics
8x8, Inc. July 2014 - Present
Skills
Unified Communications, Account Management, Mobile Devices, Strategic Partnerships, Sales Operations, Customer Service, Professional Services, VoIP, SaaS, Sales Presentations, Solution Selling, Enterprise Software, Vendor Management, Telecommunications, Call Centers, New Business Development, Sales Process, Direct Sales, Partner Management, Salesforce.com, Call Center, Marketing, Customer Retention, Key Account Management, Sales, Cross-functional Team..., Selling, Leadership, Product Management, B2B, Software Industry, Contract Negotiation, Cold Calling, Competitive Analysis, Wireless, Go-to-market Strategy, Channel, Business Development, Managed Services, Sales Management, Product Marketing, Channel Partners, Cloud Computing, International Sales, Lead Generation, CRM, Data Center, Team Leadership, SIP, MPLS
Education
University of North Texas 1986 — 1991
Marketing
Gemological Institute of America September 2007 - July 2008
Robert Half International April 2007 - August 2007
Franklin Templeton October 2006 - March 2007
Fujitsu Consulting 2007 - 2007
8x8 Inc February 2006 - September 2006
E & Y September 2005 - January 2006
PeopleSoft Inc June 2003 - August 2005
Verizon February 2003 - June 2003
Duke Energy February 2002 - January 2003
University of South Florida July 2001 - January 2002
Education
Institute of Chartered Accountants of India 1984 — 1987
ACA, Accounting and Auditing
Institute of Cost and Work Accountants of India 1984 — 1987
AICWA, Cost and Management Accounting
Osmania University 1980 — 1983
Bachelorate, Commerce
Power Integrations, Inc. 2004 - Present
ChipX, Inc. 2001 - 2003
Sapiential Prime 2001 - 2001
8x8 1998 - 2001
8x8, Inc. 1996 - 1998
8x8, Inc. 1994 - 1996
8x8, Inc. 1992 - 1994
LSI Logic Corporation 1990 - 1992
Inmos 1988 - 1990
Marconi Electronic Devices (Subsidiary of BAE) 1984 - 1988
Skills
Semiconductors, ASIC, Product Marketing, Embedded Systems, IC, Digital Signal..., Semiconductor Industry, Product Management, Sales Engineering, Electronics, Power Management, Analog, VoIP, M2M, Components, Wireless, GSM, Video, Video Compression, Mixed Signal, Engineering Management, Strategic and Tactical..., Start-Up and High Growth, P&L, Budget, and..., Global Brand Value..., Corporate Marketing ..., Market Development, Value-Selling ..., Innovation and..., Embedded System..., Large-scale Change..., Product Marketing ..., Merchandising and..., Talent Management, Strategic Planning, Tactical Planning, Business Strategy, Start-ups, High-growth, P&L Management, Budgets, Resource Management, Value Engineering, Corporate Branding, Value Selling, Go-to-market Strategy, Innovation Management, Change Management, Product Development, Brand Development
Education
University of Birmingham
BEng, Electronics and Radar Engineering
8x8, Inc. June 2015 - Present
Sushi Totoro October 2013 - June 2015
GreekLifeThreads.com February 2013 - February 2015
Kaiju Eats October 2014 - December 2014
Eviction Defense Collaborative June 2014 - December 2014
Fish N Gari August 2014 - November 2014
Kasa Indian Eatery June 2014 - October 2014
Owner Zee Cooks LLC. / Creperie Saint Germain June 2012 - June 2014
South Shore Florist May 2014 - May 2014
Owner Zee Cooks LLC. / Creperie Saint Germain June 2012 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, English, Cashiering, Sales, Filing, Bookkeeping, Mac, Management, Event Planning, Public Speaking, Time Management, Leadership
Education
University of California, Santa Cruz 2011 — 2015
Bachelor of Arts (B.A.), Community Studies
George Washington High School 2007 — 2011
Trend Micro May 2010 - Present
Self-Employed January 1995 - Present
Phoenix Technologies May 2009 - January 2010
McAfee Inc. May 2006 - April 2009
8x8 Inc. June 2004 - May 2006
InnoMedia May 1999 - September 2002
8x8, Inc. May 1997 - April 1999
Fremont Hospital October 1996 - April 1997
Ontario Medical Association December 1987 - June 1996
Old Globe Theatre 1983 - 1985
Skills
Script writing, Social Media, Newsletters, Success Stories, Copywriting, Copy Editing, Web Content, Email Marketing, Acting, Editorial, Microsoft Word, Microsoft Excel, Social Networking, Theatre, Writing, Wordpress, Advertising, Blogging, Program Management, Corporate Communications, WordPress, Creative Direction
Education
UC Irvine 1979 — 1981
BA
Palomar College 1977 — 1979
A.A.
Orange Glen High School 1973 — 1977
Comcast October 2014 - Present
8x8 Inc October 2009 - October 2014
RG & Associates February 2009 - July 2009
Girls Incorporated June 1994 - November 2008
KDIA 1995 - 1996
Skills
Unified Communications, Consultative Selling, Event Management, Customer Relations, Customer Service, Salesforce.com, CRM, Sales Process, Direct Sales, Selling, Marketing, SaaS, New Business Development, B2B, Account Management, Lead Generation, Enterprise Software, Sales Operations, Management, Solution Selling, VoIP, Leadership, Sales, Customer Satisfaction, Strategic Partnerships, Telecommunications, Sales Management, Customer Retention, Cold Calling, Program Management, Mobile Devices, Sales Presentations, Contract Negotiation, Event Planning, Go-to-market Strategy, Channel Partners, Call Centers, Product Marketing, Networking, Competitive Analysis, Strategy, Cloud Computing, Professional Services, Partner Management, Managed Services, Product Management, Start-ups, Business Development, Public Relations, Cross-functional Team...
Education
University of California, Berkeley
University of San Francisco
8x8, Inc. March 2014 - March 2015
Transera January 2010 - March 2014
TuVox 2007 - June 2009
TuVox October 2004 - 2007
Edify Corp. June 1995 - October 2004
Edify/S1 2000 - 2004
Skills
IVR, Call Center, Integration, Project Management, Enterprise Software, Project Planning, Software Development, Training, SaaS, Training Delivery, Program Management, Call Centers, CRM, SDLC, Team Leadership, Vendor Management, Salesforce.com, Cloud Computing, Product Management, Pre-sales, Cross-functional Team...
Education
Stanford University
B.S., Biological Sciences
University of Washington
OL2 Inc October 2012 - June 2015
8x8 Inc June 2010 - October 2012
8x8 Inc May 2010 - June 2010
8x8 Inc June 2007 - May 2010
DeVry University December 2004 - October 2005
Skills
Troubleshooting, Data Center, Linux, System Deployment, System Administration, Bash, Ruby, Apache, Nagios, Puppet, Cloud Computing, Servers, Switches, TCP/IP, Networking, IP, Unix, Management, Routers, Windows
Education
DeVry University
Bachelor of Science, Network Communications Management
Qualcomm December 2006 - Present
Airgo Networks, Inc April 2003 - December 2006
Broadcom 1998 - 2002
Philips Semiconductors 1995 - 1998
8x8 Inc. 1990 - 1994
Sid Microeletrônica 1986 - 1989
Sid Microeletrônica 1986 - 1989
Skills
Timing Closure, Static Timing Analysis, Low-power Design, Floorplanning, Integrated Circuit..., Place & Route, ASIC, SoC, EDA, Layout Verification, Physical Design, Verilog, Primetime, IC, Semiconductors, VLSI, TCL, Flow Development
Education
Stanford University 1999 — 2000
M.S.Electrical Engineering, Electrical Engineering - Semiconcuctors, Computer Architecture
Universidade de São Paulo 1981 — 1985
Electrical Engineer, Electrical Engineering - Microelectronics, Digital Design
Colegio Rio Branco 1978 — 1980
High School Diploma, Exact Sciences
8x8 Inc. 2013 - Present
Panasas 2011 - 2011
IBM 2010 - 2010
Applied Materials 2008 - 2009
Synaptics 2007 - 2008
Flextronics 2004 - 2008
Cronos Consulting 2002 - 2003
Skills
Full-cycle Recruiting, Technical Recruiting, Start-ups, IT Recruiting, Manufacturing Recruiting, Consumer Electronics..., Taleo, Jobvite, Salary Negotiation, Semiconductor Recruiting, Exempt and Non-Exempt..., Immigration, Relocation, Interviewing, Strategic Sourcing, Applicant Tracking..., Onboarding, Job Fairs, Candidate Screening, Candidate Selection, Candidates Searching, PowerPoint, Microsoft Excel, Interviews, Recruiting, Benefits Negotiation, Screening Resumes
Education
Northern Illinois University
BS, Education
8x8, Inc. February 2010 - Present
8x8, Inc. March 2005 - November 2010
8x8 September 1998 - March 2005
8x8 December 1997 - September 1998
Quest Search Associates August 1996 - December 1997
Coopers & Lybrand L.L.P. July 1993 - August 1996
Education
Santa Clara University 1991 — 1995
B.S., Business
Cadence Design Systems October 2010 - Present
Cadence Design Systems October 1995 - September 2010
8x8, Inc. 1987 - 1995
Skills
SoC, ASIC, EDA, TCL, Physical Design, IC, Low-power Design, VLSI, CMOS, Place & Route, Timing Closure, Static Timing Analysis, Semiconductors, Integrated Circuit..., Verilog, FPGA, Processors, Mixed Signal, Analog
Education
Santa Clara University
MSEE, Computer Engineering
Deutsche Telekom HBS July 2013 - August 2014
Microsoft Tellme November 2010 - June 2011
8x8 Inc. March 2007 - September 2010
The Entrepreneur's Source 2002 - 2004
On Command Corp. 2000 - 2003
Intel Corp. 1997 - 2000
Stanford Graduate School of Business 1997 - 1997
Netscape Communications Corporation 1996 - 1997
F.E.M.A. 1994 - 1995
Self-employed 1984 - 1994
Skills
Troubleshooting, SaaS, Team Leadership, Linux, VoIP, SIP, Salesforce.com, Cloud Computing, Program Management, Networking, Product Marketing, Training, Technical Support, VoIP Telephony, RTP, TCP/IP, SMTP, Cross-functional Team..., Social Media, Usability, HTML, Consulting, Wireshark, Customer Service, Customer Retention, Business Development, Management, Lead Generation, Integration, Business Intelligence, Start-ups, Leadership, Strategic Partnerships, Customer Satisfaction, Mobile Devices, Telecommunications, Call Centers, CRM, Enterprise Software, Unified Communications
Education
University of California Santa Cruz Extention Program 2004 — 2005
Certificate in Marketing
Computer Training Academy 1994 — 1995
Certificate, Computer Technology Specialist
University of Massachusetts
B.A., English Literature, 4.0
8x8, Inc. October 2013 - Present
Huawei Technologies September 2011 - September 2013
Alcatel-Lucent July 2006 - August 2011
Genesys August 2002 - June 2006
Telera 1999 - 2002
AtMotion 1997 - 1999
Centigram 1995 - 1997
Skills
SaaS, VoIP, Speech Recognition, Software Development, Contact Centers, VXML, CRM, Multimedia, SIP, CTI, IVR, Cloud Computing, Genesys, Unified Communications, Telecommunications, Product Management, Product Development, Integration, Professional Services, Architecture, Enterprise Software, Mobile Devices, Go-to-market Strategy, Product Marketing, Wireless, IP
Education
University of Illinois at Urbana-Champaign
Ph.D.
Tsinghua University
M.S.
Tsinghua University
B.S.
Cadence Design Systems April 2013 - Present
Tensilica May 2001 - April 2013
Stanford University 1997 - 2000
Hewlett-Packard Laboratories June 1999 - September 1999
8x8 Inc. June 1998 - September 1998
Hewlett-Packard June 1995 - December 1995
Bell Northern Research October 1994 - April 1995
Hewlett-Packard January 1994 - April 1994
Computing Devices Canada May 1993 - August 1993
CAE January 1992 - April 1992
Skills
Embedded Systems, Processors, ASIC, Debugging, Digital Signal..., SoC, EDA, IC, Firmware, Semiconductors, Computer Architecture, Hardware Architecture, Simulations, C, Algorithms, C++, Linux
Education
Stanford University 1996 — 1998
MSEE, Electrical Engineering
University of Waterloo
B.A.Sc., Electrical Engineering
8x8 Inc. 2013 - Present
Deutsche Bank 2007 - 2012
Capgemini 2000 - 2005
Wipro 1998 - 2000
Tata Motors 1997 - 1998
Skills
Investment Banking, Corporate Development, Valuation, Financial Modeling, Investments, Capital Markets, Due Diligence, Corporate Finance, Private Equity, Equities, Venture Capital, Emerging Markets, Financial Analysis, Business Strategy, Fixed Income, Telecommunications, Unified Communications, Deal Sourcing, Deal Execution, Cross-functional..., Consulting, Cloud Computing, Technology, Media, Internet Technologies, Mergers & Acquisitions
Education
Columbia University - Columbia Business School 2005 — 2007
MBA, Finance and Management
IIT, Delhi
M.Tech, Production Engg.
Kakatiya University
B.Tech, Mechanical Engg.
8x8, Inc. October 2014 - June 2015
ShoreTel September 2011 - September 2014
QuinStreet October 2008 - September 2011
Johnson & Johnson Vision Care APAC June 2006 - August 2006
Leo Burnett Company December 2003 - May 2004
Procter & Gamble Taiwan Ltd. June 2000 - September 2003
Skills
SaaS, Business Analysis, Marketing Operations, Marketing Automation, Marketo, Marketing Analytics, Sales Analysis, Forecasting, Pricing, CRM, Online Marketing..., Salesforce.com, Competitive Analysis, Email Marketing, Analysis, Sales Operations, Online Advertising, Advertising, Product Development, Silverpop, Management, Strategy, BigMachines, Microsoft SQL Server
Education
Washington University in St. Louis 2005 — 2007
MBA, Marketing/Marketing Management, General
University of California, Irvine 2007 — 2008
Master, Demographic and Social Analysis
Amazon Lab126 March 2014 - Present
8X8 inc May 2013 - March 2014
Motorola Mobility January 2013 - May 2013
Netflix March 2008 - September 2012
Microsoft January 2007 - March 2008
Simply Hired October 2006 - January 2007
Yahoo -Messenger team March 2006 - October 2006
Google 2005 - 2006
Skills
Test Automation, Quality Assurance, Test Planning, Cross-functional Team..., Testing, Selenium Webdriver, Java, Jenkins
Education
Osmania University 1997 — 2000
Masters in computer architecture, Computer Science
Startup in Stealth Mode 2014 - Present
Pinger April 2012 - March 2014
Berkeley Quantitative September 2010 - September 2012
Progress Financial January 2009 - September 2010
8x8 Inc. July 2005 - May 2008
8x8, Inc. July 2005 - October 2006
Alcatel USA February 2004 - June 2005
Coriolis Networks August 2000 - January 2004
Hewlett Packard March 2000 - August 2000
Ascendsoft March 2000 - August 2000
Skills
Java, Software Development, Agile Methodologies, Scrum, Scalability, Web Services, Apache, SOAP, Linux, REST, Virtualization, Start-ups, SaaS, Unix, SOA, Distributed Systems, Technology Leadership, XML, Architectures, Product Management, Perl, Design Patterns, Shell Scripting, Spring, Integration, System Architecture, SDLC, Databases, Java Enterprise Edition, Software Engineering, Oracle, Embedded Systems, Cloud Computing, Software Design, Data Warehousing, Database Design, Mobile Advertising, Mobile Technology, Ruby on Rails, ESB, Groovy, Strategic Leadership, Leadership, Big Data, Mobile Devices, Mobile Applications
Education
Cochin University of Science and Technology 1996 — 1998
M. Tech, Digital Electronics
Shivaji University 1992 — 1996
B.E., Electronics
Codepath 2014 — 2014
Android Bootcamp
VCE 2014 - Present
Cisco 2009 - Present
The Little Gym International, Inc. 2003 - 2011
8x8 Inc 2006 - 2009
Cisco Systems 2000 - 2006
Cisco Systems 1998 - 2000
MCI Corp 1995 - 1998
Skills
SIP, Cisco Technologies, Routers, Switches, VoIP, Data Center, Integration, Network Administration, Ethernet, Cisco Call Manager, TCP/IP, Networking, Cisco Routers, CCNA, IP, Routing, Virtualization, VMware
Education
Universitas Tarumanagara (Untar) 1985 — 1990
BSc, Architecture
Golden Gate University 1996 — 2000
Telecommuncation
BD June 2013 - October 2014
Lab126 August 2011 - September 2012
Kno Inc October 2010 - April 2011
Logitech May 2007 - August 2010
Qualcomm 2000 - 2007
Snaptrack 1999 - 2000
8x8 Inc 1998 - 1999
Litton Industries 1996 - 1998
Skills
Embedded Systems, Perl, Linux, Consumer Electronics, Software Engineering, Python, Mobile Devices, Operating Systems, Testing, Embedded Linux, Agile Methodologies, ARM, C++, Hardware, Test Automation, Debugging, Software Development, Device Drivers, Android, Software Design, Unix, TCP/IP, RTOS, System Architecture, Firmware, Distributed Systems, Algorithms, C, Java, OOP, Git, Shell Scripting, Embedded Software, Bash, ClearCase, Mobile Applications, Linux Kernel
Education
Pittsburg State University 1993 — 1996
BS, Computer Science and Mathematics
8x8, Inc. September 2013 - Present
Savi Technology September 1993 - August 2008
Education
Stanford University
8x8, Inc January 2007 - Present
All Tune & Lube June 2000 - June 2009
Skills
Routers, VoIP, Network Administration, Cisco Technologies
Education
Asia-Pacific International University
Associates Degree
Cabrillo College
Cabrillo College
De Anza College
Gunderson High
General Education
West Valley College
Viorca April 2005 - Present
ACCESS Systems Americas March 2006 - August 2006
8x8, Inc. June 2005 - June 2006
2Wire, Inc. January 2005 - March 2006
3Dlabs Inc., Ltd. March 2005 - January 2006
Accellion December 2004 - January 2006
ACTEL March 2005 - November 2005
Accuray Incorporated May 2005 - August 2005
Acer America January 2005 - August 2005
Cisco Systems August 1992 - December 2004
Education
University of Illinois at Urbana-Champaign 1988 — 1992
8x8, Inc. January 2011 - Present
RingCentral, Inc. February 2006 - November 2010
Telosa Software June 2004 - December 2005
ICLUBcentral 1998 - 2002
Skills
Technical Support, Affiliate Management, CRM, Affiliate Marketing, Project Management, Lead Generation
Education
University of California, Davis 1997 — 1998
BA, Psychology
8x8, Inc October 2009 - Present
8x8, Inc. November 2008 - October 2009
8x8, Inc. August 2007 - November 2008
8x8, Inc. August 2006 - August 2007
Skills
SaaS, Linux, Apache, Enterprise Software, Telecommunications, Product Management, VoIP, JavaScript, Web Development, Integration, SIP, Salesforce.com, TCP/IP, Java, Software Development, Cloud Computing
Education
University of California, Irvine 2000 — 2005
Xpertech Automotive Service December 2012 - Present
Malcolm St. Clair March 2012 - December 2012
Barnwell Whaley Patterson Helms LLC December 2007 - January 2012
Palm Coast Auto Service April 2003 - November 2007
NetSpeak Inc August 2000 - June 2002
8x8, Inc November 1996 - July 2000
C-Cube Microsystems February 1992 - October 1996
LSI Logic February 1989 - February 1992
Emulex 1982 - 1989
Skills
Public Relations, Advertising, Strategic Planning, Marketing Communications, Product Marketing, Copywriting, Event Management, Writing, Consumer Electronics, Marketing Strategy, Program Management, Product Management, Start-ups, Business Management, Product Development, Business Planning, Management, Brand Development, Strategic Partnerships, Strategy, Event Planning, Corporate Communications, Business Strategy, Business Development, Cross-functional Team..., Entrepreneurship, CRM, Brand Management
Education
California Polytechnic State University-San Luis Obispo 1974 — 1980
Bachelor of Arts, English Literature
8x8, Inc. December 2014 - Present
Oracle America October 2009 - November 2014
Sophoi Inc (Acquired by Oracle) August 2004 - October 2009
Salem Associates Inc May 2001 - August 2005
Deloitte Consulting September 2003 - August 2004
SysArc Infomatix Pvt. Ltd. 2001 - 2003
Suvi Info 2000 - 2000
Skills
SOA, Oracle, Web Services, Java, Java Enterprise Edition, Solution Architecture, JavaScript, Requirements Analysis, Weblogic, SQL, XML, Enterprise Architecture, Agile Methodologies, Spring, SDLC, Software Project..., Hibernate, Struts, Enterprise Software, EJB, Unix, ERP
Education
University of Madras 1994 — 1998
Bachelor of Engineering
Barracuda Networks December 2006 - Present
8x8, Inc November 2004 - December 2006
Earthlink Inc July 2000 - December 2003
Skills
Troubleshooting, VoIP, Technical Support, TCP/IP, DNS, Routers, Salesforce.com, Firewalls, VPN, SMTP, Networking, Network Security, Active Directory, Customer Service, Telecommunications, Security, Windows, Computer Hardware, Solaris, Antivirus, Servers
Education
San Jose State University 2000 — 2005
Bachelor's degree, Industrial & System Engineering
San Jose State University 1999 — 2005
B.S, Industrial and System Engineering
West Valley College
A.S, Liberal Arts
8x8, Inc. April 2015 - Present
8x8, Inc. April 2014 - April 2015
NASA Ames Research Center July 2013 - March 2015
Mainframe2 April 2013 - May 2014
Getty Images April 2012 - January 2013
Stream Global Services February 2011 - August 2012
Stream International July 2007 - January 2011
Microsoft July 2007 - January 2011
CeSID December 2003 - December 2007
Communication July 2002 - September 2002
Skills
Portrait Photography, Digital Photography, Commercial Photography, Event Photography, Fine Art Photography, Fashion Photography, Microsoft Licensing, Microsoft Technologies, Photoshop, MS Office Suite, Lotus Domino, Lotus Notes, Technical Translation, Windows 7, Windows XP Professional, Cisco Call Manager, Mobile Marketing, Social Media, Photography, Analysis, Quality Assurance, Web Development, Social Networking, XP, Microsoft Office, Marketing, Troubleshooting, Lightroom, Online Marketing, Customer Satisfaction, User Experience, Technical Support, Big Data, Data Analysis, Machine Learning, Data Mining, VDI, Cloud Computing, Cloud Applications, SaaS, HTML, Dreamweaver, Call Centers, Management, Project Management, Networking, Network Administration, Graphic Design, Analytics, Entrepreneurship
Education
University EDUCONS 2007 — 2011
Bachelor of Science (B.Sc.), Business, Management, Marketing, and Related Support Services
Università per Stranieri di Perugia 2002 — 2003
CELI3, Italian
Ampro ADLINK Technology, Inc. November 2006 - Present
8x8, Inc. 2006 - 2006
Skills
Channel, Product Marketing, Product Management, Cross-functional Team..., Strategic Partnerships, Manufacturing, Competitive Analysis, Channel Partners, Solution Selling, Key Account Management, Sales Operations, Go-to-market Strategy
Education
University of California, Riverside 2001 — 2006
Bachelor of Science (B.S.), Computer Science
FICO March 2014 - Present
Adobe Systems January 2008 - March 2014
8x8, Inc. April 2007 - January 2008
Finance America / NB Lending / Aegis Mortgage March 2003 - April 2007
San Pacific International February 1989 - January 2003
Skills
SaaS, Management, B2B, Marketing, Product Development, Sales, Operations Management, Finance, Business Intelligence, CRM, Solution Selling, Strategic Partnerships, Cloud Computing, Enterprise Software, Account Management, Program Management
Education
The University of Texas at Austin 1980 — 1984
Bachelor of Arts (B.A.), Social Psychology, Magna Cum Laude
8x8, Inc. June 2007 - Present
Skipper Wireless June 2005 - June 2007
Skills
Linux, Cloud Computing, Management, Software Development, JavaScript, TCP/IP, Java, C++, Objective-C, Cocoa Touch, Project Management, Spring Framework, RESTful WebServices, VoIP, Shell Scripting, Python, Relational Databases, Redis, MongoDB, Big Data, Hadoop/HBase, Docker, OAuth, SAML
Education
South China University of Technology 1996 — 2003
Master's degree, Computer Systems Networking and Telecommunications
Cisco September 2006 - Present
Raza Microelectronics 2002 - 2006
Propulsion Networks 2001 - 2002
Candlestick Networks 2000 - 2001
8x8, Inc. 1995 - 2000
Education
Stanford University
MS, EE
University of Wisconsin-Madison
BS, E
bebe stores August 2012 - Present
American Technologies, Inc March 2011 - August 2012
Fireside Bank July 2008 - February 2010
Fireside Bank December 2006 - July 2008
8x8 Inc. January 2006 - December 2006
8x8 Incorporated January 2006 - December 2006
Embarcadero Technologies November 2004 - March 2005
Skills
Active Directory, Networking, Troubleshooting, Technical Support, VoIP, Routers, Microsoft Exchange, Software Installation, Computer Hardware, SQL, Help Desk Support, Training, Testing, Software Documentation, System Administration, Vendor Management, Windows 7, Project Management, Customer Service, Microsoft Office, DNS, Windows, Access, Servers
Education
San Francisco State University 2006 — 2006
Paralegal Studies Certificate, Paralegal Studies
San Jose State University 1998 — 2001
B.S in Business Administration, Management Information Systems
8x8, Inc. September 2013 - Present
8x8, Inc. February 2002 - September 2013
8x8, Inc. April 1990 - February 2002
Education
Stanford University 1989 — 1990
Master's Degree, Electrical Engineering
Stanford University 1985 — 1989
Bachelor's Degree, Electrical Engineering
Hewlett-Packard September 2013 - Present
8x8 Inc. September 2012 - September 2013
8x8, Inc. April 2010 - September 2012
8x8, Inc. June 2008 - April 2010
8x8, Inc. June 2006 - June 2008
8x8, Inc. August 2004 - June 2006
Spherion Professional Services May 2004 - August 2004
Skills
Troubleshooting, Call Center, SIP, VoIP, Telecommunications, Technical Support, Linux, Testing, Windows, Unified Communications, Networking, TCP/IP, IP, Wireless, Call Centers, Telephony, DNS, Cloud Computing, Hardware, Wireless Networking, Switches, Routers, Management, Data Center, Firewalls
Education
California State University-Chico 1987 — 1991
Computer Science
SMIC November 2003 - Present
TSMC September 1998 - October 2001
8x8, Inc. October 1995 - November 1996
Actel October 1990 - September 1995
Skills
Semiconductors, Semiconductor Industry, IC, SoC, Mixed Signal, EDA, Product Management, Electronics, Analog, Start-ups
Education
University of California, Berkeley
B.S., Engineering
8x8, Inc. February 2011 - Present
Skills
Web Services, SQL, SDLC, XML, Microsoft SQL Server, ASP.NET, Java Enterprise Edition, Agile Methodologies, C#, Oracle, Requirements Analysis, .NET, Design Patterns, Visual Studio
Education
University of Madras 1996 — 2000
BE, Computer Science
BrandVia October 2014 - Present
8x8 Inc. December 2012 - October 2014
Coldwell Banker August 2009 - December 2012
IBM January 2006 - April 2009
IBM June 2001 - December 2006
IBM Corp June 1998 - June 2001
IBM Corp January 1997 - January 1998
Skills
ERP, Program Management, SDLC, Project Management, Testing, Vendor Management
Education
University of Phoenix 1999 — 2001
MBA, Business Administration
San Jose State University
Bachelor of Science, Management Information Systems/Accounting
San Jose City College
8x8, Inc. 2011 - Present
Acma Computers August 2006 - September 2009
Taylor Lombardo Architects 2005 - 2006
Windwood Homes 2004 - 2005
University of California, Berkeley Art Museum and Pacific Film Archive August 2000 - July 2004
Skills
Salesforce.com, SaaS, Unified Communications, Photoshop, Microsoft Office, Solution Selling, Direct Sales, Selling, Networking, Account Management, Cloud Computing, Cold Calling, Lead Generation, Management, Sales, Sales Management, Security, VoIP
Education
University of California, Berkeley 1999 — 2003
BA, Architecture
Impetus Technologies October 2012 - Present
8x8 Inc. January 2012 - Present
Impetus July 2006 - October 2012
NEC Australia March 2010 - March 2010
Contactual 2009 - 2009
Skills
SaaS, High Availability, Cloud Computing, Linux, SIP, VoIP, Asterisk, OpenSER, Nagios, Core Java, XML, VMware ESX, PHP, Openfire, Cacti, MySQL, Oracle RAC, Call Center Architecture, Technical Support, CRM Integration, Shell Scripting, JTAPI, Jabber, JUnit, Apache, Tomcat, OpenLDAP, JProfiler, Eclipse, Cisco Switches, Agile Methodologies, UML Tools, Netscaler, Data Center, Tortoise SVN, DNS management, Salesforce.com, Wireshark, Google Maps, HTML, Java, Servlets, Java Enterprise Edition, Spring
Education
Devi Ahilya Vishwavidyalaya 2002 — 2006
BE, Computer Science
8x8 Inc. April 2012 - Present
Cuill, Inc. June 2007 - September 2010
Softix, Inc 1996 - 2003
Skills
Entrepreneurship, Business Development, Cloud Computing, SaaS, Start-ups, Cross-functional Team..., Strategic Partnerships, Management, Sales, Telecommunications, Product Management, Solution Selling, Enterprise Software
Education
University of Oregon 1973 — 1977
BA, Community Service and Public Affairs
American School of Lima
8x8, Inc. July 2014 - Present
CA Technologies July 2011 - Present
Realization Technologies February 2010 - July 2011
Informatica January 2008 - April 2009
Washington Mutual Home Loans January 2003 - January 2008
Skills
Enterprise Software, Business Alliances, Professional Services, Cloud Computing, Data Management, Big Data, Strong Hunting Skills, Business Development, Management, Selling, Customer Retention, Sales, Project Management, Direct Sales, Strategic Partnerships, Product Management, Marketing, Sales Enablement, New Business Development, CRM, Go-to-market Strategy, Channel Partners, E-commerce, Sales Management, Analytics, Product Marketing, Cold Calling, Demand Generation, Start-ups, Account Management, Consulting, Strategy, Complex Sales, Finance, Sales Presentations, Cross-functional Team..., B2B, Pre-sales, Sales Operations
Education
University of California, Davis 1979 — 1984
BS, Managerial Economics
University of California, Davis
Managerial Economics
Kaspick & Company August 2015 - Present
Coretelligent July 2013 - August 2015
Coretelligent July 2012 - July 2013
8x8, Inc. August 2006 - July 2012
WaferNet August 1999 - April 2003
Skills
Servers, Troubleshooting, Windows, Linux, Operating Systems, Network Administration, Wireless Networking, Customer Satisfaction, VMware, Scripting, Desktop Environment, Remote Access, Mac OS X, Active Directory, DHCP, DNS, Java, JavaScript, LAN-WAN, Microsoft Exchange, Microsoft Office, Networking, SMTP, SNMP, SQL, Information Architecture, System Administration, Technical Support, Systems Engineering, SAN, Firewalls, VPN, Windows Server, Symantec Backup, Arcserve, TCP/IP, Apache, NIS, Samba, HTML, PC building, Cloud Computing, VoIP, Routers, VMware ESX, Windows 7, XP, Virtualization, Cisco Technologies, Switches
Education
University of Phoenix 2009 — 2011
Bachelor's Degree, Information Technology
West Valley College 2004 — 2007
Associate Degree, Computer and Information Systems
West Valley College 1999 — 2003
Associate Degree, Liberal Arts
talech May 2014 - February 2015
Google November 2012 - March 2014
Signature Bloom May 2010 - January 2012
Made in Japan Auto Repair April 2009 - August 2009
8x8, Inc October 2005 - March 2009
Leisure Kingdom, Inc June 2005 - October 2005
Fry's Electronics October 2004 - June 2005
AOL / Netscape October 2000 - July 2002
Skills
Over 3 years of..., Excellent..., Practical experience..., Exceptional written &..., Extensive call center..., Effective personnel..., Fast learner, Knowledgeable in..., Well versed in the art..., Skilled trainer,..., Call Centers, VoIP, Software Installation, Sales, Customer Experience, Customer Satisfaction, Customer Service, Networking, Customer Retention, Technical Support, Salesforce.com, Team Leadership, Troubleshooting, Mobile Devices
Education
University of California, Santa Cruz 1990 — 1994
Bachelor of Arts, Theatre Arts; Film and Video Production
8x8, Inc. November 2012 - Present
8x8 Inc. 2012 - 2013
eBay December 2010 - October 2012
Cognizant Technology Solutions May 2007 - October 2012
Skills
Core Java, SQL, RichFaces, JDBC, SDLC, Java Enterprise Edition, Java, Agile Methodologies, Software Development, OOP, JMS, MongoDB, JSON, JSP, Spring, Hibernate
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology, Electronics
8x8, Inc. July 2014 - Present
ShoreTel January 2012 - July 2014
Standard Tel Networks June 2010 - January 2012
TAMCO 2007 - 2009
VINA Technologies March 2000 - September 2002
Tie Communications 1992 - 1998
WilTel Communications 1991 - 1992
Skills
Solution Selling, Unified Communications, Telecommunications, Telephony, Direct Sales, VoIP, SIP Trunking, Channel Partners, Managed Services, IP, SIP, Call Centers, Sales Process, Sales Management, Business Development, MPLS, Co-location, Wireless, SaaS
Education
St. Mary's University 1988 — 1991
BBA, Entrepreneurial Studies
8x8, Inc. December 2013 - Present
AccelOps, Inc. April 2013 - October 2013
Oracle July 2008 - August 2012
BEA Systems July 2007 - July 2008
BD November 2003 - April 2005
Beyond.com October 1999 - March 2002
Cisco Systems March 2000 - January 2002
LSI Corporation October 1997 - October 1999
Sun Microsystems January 1997 - January 1998
Skills
Computer Skills..., Summary of..., Solution Selling, Enterprise Software, Product Management, Management, Sales Process, Cloud Computing, Cross-functional Team..., Sales Operations, Strategy, Program Management, Account Management, Direct Sales, Forecasting, Sales, Sales Management, Salesforce.com, Security
Education
University of Phoenix 2007 — 2009
Bachelor of Business Administration (BBA)
San Mateo County June 2010 - Present
8x8, Inc. June 2006 - April 2009
8x8 Inc June 2006 - April 2009
Allied-Barton @ NVIDIA August 2003 - March 2005
Skills
Printers, Technical Support, Troubleshooting, Access, Windows, BMC Remedy, TCP/IP, Customer Service, Routers, VoIP, Networking, Call Centers, Active Directory, SQL, VMware, VMware vSphere, Group Policy, VBScript, Security, IP, Management
Education
San Jose City College 2013 — 2015
DeVry University 1999 — 2002
B.S, Computer Information Systems
8x8, Inc. June 2015 - Present
8x8, Inc. February 2010 - June 2015
8x8, Inc. September 2005 - February 2010
Direct Way Networks February 2002 - October 2005
8x8, Inc. June 2005 - September 2005
Siemens ICN 1995 - 2001
Skills
SaaS, Salesforce.com, Telecommunications, VoIP, Unified Communications, Product Management, Solution Selling, Cloud Computing, Telephony, Product Marketing, Customer Retention, Selling, Customer Satisfaction, Call Centers, Sales Operations, SIP, IP, Management, Integration, Managed Services, Wireless, Sales, Mobile Devices, Direct Sales, Channel Partners
Education
University of California, San Diego
BA, Economics
8x8, Inc September 2010 - Present
8x8, Inc. August 2009 - July 2010
8x8, Inc. June 2008 - August 2009
Namco Bandai Games of America June 2006 - September 2007
AMC Theaters October 2001 - July 2005
Skills
VoIP, Troubleshooting, TCP/IP, Switches, Linux, Technical Support, Routers, SIP, Telecommunications, Data Center, Cloud Computing, Unified Communications, Cisco Technologies, Bash, Computer Network..., Networking, Network Administration, Servers
Education
Heald College 2006 — 2008
AAS, Network Security
Senior Technical Writer and Manager Manager and Senior Technical Writer, Product Documentation8x8, IncMay 2015 - Present
8x8, Inc. May 2014 - Present
8x8, Inc. September 2011 - Present
Skills
Technical Writing, Technical Documentation, Software Documentation, XML, Manuals, Online Help, Content Management, Mobile Devices, Single Sourcing, Telecommunications, CRM
Education
University of California, Berkeley
Post Graduate Diploma, Computer Information Systems
University of Mysore
Master of Science degree, Library and Information Science
Deanza College
Certificate in Technical Communication
Jim Avalos - Selma City Council Member August 2004 - Present
8X8 Inc March 2012 - April 2012
Universal Protection Services October 2011 - February 2012
Murhpy. McKay and Associates October 2006 - October 2011
Pinnacle Technologies March 2010 - March 2010
Morgan's TV November 2007 - February 2009
Fry's Electronics October 2006 - September 2007
Skills
Troubleshooting, Routers, Cabling, Computer Hardware, Windows, Inventory Management, Microsoft Office, Customer Service, Linux, HTML
Education
DeVry University 2004 — 2010
Bachelor of Science, Network and Communications Management
8x8 Inc. November 2012 - Present
8x8, Inc. July 2011 - November 2012
8x8, Inc. September 2010 - July 2011
8x8, Inc. June 2009 - September 2010
8x8, Inc. October 2007 - June 2009
Prime Mortgage Funding January 2006 - August 2008
AT&T August 1999 - January 2006
AT&T August 1999 - January 2006
AT&T August 1999 - January 2006
AT&T August 1999 - January 2006
Skills
•PC Hardware..., •Installed and..., XP, Vista, Win7; Mac OS..., •Microsoft Office ’97,..., RAID Configuration, PHP, MySQL, VoIP, SIP, DNS, Servers, Troubleshooting, Routers, Linux, Networking, Network Administration, WAN, Technical Support
Education
Heald College-San Francisco 2000 — 2002
Associate's degree, Computer/Information Technology Administration and Management
Mission High School-San Francisco
High School Diploma, College preparatory programs
Broadcom February 2008 - Present
Marvell Semiconductor February 2003 - February 2008
Minerva Networks July 2000 - February 2003
Aureal Semiconductor, Inc. May 1999 - June 2000
Tiger Jet Networks, Inc. September 1996 - June 1999
8x8, Inc. September 1994 - September 1996
Skills
IEEE 802.11, Firmware, Wifi Direct, ThreadX, Linux, Windows, Device Drivers, Embedded Systems, ARM, Wireless, SDIO, USB
Education
Tsinghua University
Master of Science (MS), Electrical and Electronics Engineering
Tsinghua University
Bachelor of Science (BS), Electrical and Electronics Engineering
Comcast Business April 2014 - Present
8x8 Inc. January 2008 - April 2014
AT&T June 2006 - May 2007
Old Republic Home Protection March 2003 - June 2005
Skills
Networking, VoIP, Troubleshooting, LAN-WAN, IP, Telephony, Data Center, Hardware, Salesforce.com, Enterprise Software, Telecommunications, Cloud Computing, Unified Communications, Managed Services, Routing
Education
Heald College 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Information Technology
Michigan State University 1980 — 1984
Bachelor's degree, Health and Physical Education/Fitness
8x8 Inc. October 2009 - Present
T&C Custom Electric 2006 - 2009
Jaxan Electric 2003 - 2006
Clausen Electric Inc 2000 - 2003
Kinetics Fluid Systems 1997 - 2000
All Reasons Moving 1994 - 1997
Skills
Vendor Management, Troubleshooting, Management, Security, Customer Service, Managed Services, CRM, Unified Communications
Education
De Anza College
8x8, Inc. May 2014 - August 2014
Education
University of Nebraska-Lincoln 2012 — 2016