Aegis Communications

Description

Address: 104 Pheasant Run # 105, Newtown, PA 18940, USA Phone: +1 215-504-1275Place name: Category: : : : : Hours: : : Website: Website: http://www.aegiscomm.com/ Category: Publisher Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Aegis Communications Posting publicly on the Web Write a review Reviews Be the first to review

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Aegis Communications Employees

Employee
Years
Job
Industry
Bobby Brigance Bobby Brigance Joplin, Missouri Area Details
Bobby Brigance's Aegis Communications Experience March 2012 - June 2012
Job Give me a chance to earn your business!
Industry Automotive
Experience
Don Davis Automotive   March 2013 - Present
John Hoffer Dodge   October 2012 - March 2013
Aegis Communications   March 2012 - June 2012
Petro Lube  2011 - May 2012
Fletcher Auto Group  September 2006 - October 2010

Skills
Microsoft Office, Data Entry, Outlook, Purchasing, Sales, Microsoft Excel, Customer Satisfaction, Microsoft Word, Vehicles, Customer Service, Team Building, Marketing, Retail, Leadership

Education
University of Phoenix   2011 — 2017
DBA, Business Management

Ron Carr Ron Carr Irving, Texas Details
Ron Carr's Aegis Communications Experience 1995 - 2005
Job Alumni Association Board of Directors President at University of Science and Arts of Oklahoma
Industry Information Technology and Services
Experience
American Express  June 2005 - Present
University of Science and Arts of Oklahoma  November 2014 - Present
University of Science and Arts of Oklahoma  January 2013 - Present
Radiant Systems Inc.  2005 - 2005
Aegis Communications   1995 - 2005
Sybra Inc   1994 - 1995
US Beef Corp  1990 - 1994
Western Marketing and Management   1986 - 1990

Skills
Call Center, Mentoring, Customer Service, Vendor Management, Problem Solving, Call Recording, Data Network, Voice Networks, Application Architecture, Quality Assurance, Telephony, Process Improvement, Call Logging, Business Process..., Business Analysis, Telecommunications, Cellular Communications, Leadership, Call Centers, SDLC, Six Sigma, Change Management, IT Strategy, Troubleshooting, ITIL, Customer Satisfaction, Visio, Project Portfolio..., Service Delivery, Cross-functional Team..., Program Management

Education
University of Phoenix   2004 — 2006
MIS/M, Management Information Systems/Management

University of Science and Arts of Oklahoma   1986 — 1989
BA, Political Science

Winston Powell Winston Powell Greater Philadelphia Area Details
Winston Powell's Aegis Communications Experience May 2015 - Present
Job Information Technology Manager at Aegis Communications
Industry Online Media
Experience
AEGIS Communications   May 2015 - Present
HealthCom Media  February 2014 - April 2015
TourDeFIT.com  2011 - 2014
The Buzzword   September 2009 - April 2011

Skills
Social Media Marketing, Event Planning, Blogging, Entrepreneurship, Marketing, Training, Social Media, PowerPoint, New Media, Social Networking, Brand Development, Strategy, Online Marketing, Facebook, User Experience

Education
The Johns Hopkins University   2005 — 2009
B.A., History, Entrepreneurship and Management

Candice Drais Candice Drais Dallas/Fort Worth Area Details
Candice Drais's Aegis Communications Experience 2011 - 2012
Job Licensed Insurance Agent
Industry Insurance
Experience
Aegis Communications   2011 - 2012

Skills
Property & Casualty..., Health Insurance, Call Center, Employee Benefits, Insurance, Life Insurance

Education
University of North Texas   2005 — 2011
Bachelor of Arts (B.A.), Sociology

Nathan Terry Nathan Terry Fairmont, West Virginia Details
Nathan Terry's Aegis Communications Experience September 2010 - April 2011
Job J.D.
Industry Legal Services
Experience
Washtenaw County Office of the Public Defender  January 2015 - April 2015
Aegis Communications   September 2010 - April 2011
City of Fairmont  June 2009 - August 2009

Skills
Legal Writing, Westlaw, Legal Research, Lexis, Research, Litigation, Team Leadership, Alternative Dispute..., Community Organizing, Microsoft Word, LexisNexis, Trials, Community Engagement, PowerPoint, Criminal Law, Community Outreach, Public Speaking, Team Building, Leadership, Civil Litigation

Education
Thomas M. Cooley Law School   2011 — 2015
Juris Doctor (J.D.)

Washington & Jefferson College   2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government

Sabrina Rush Sabrina Rush Dallas/Fort Worth Area Details
Sabrina Rush's Aegis Communications Experience February 2014 - April 2014
Job Representative at State Farm
Industry Financial Services
Experience
State Farm  April 2014 - Present
Aegis Communications   February 2014 - April 2014
Liberty National Life Insurance Company  November 2013 - January 2014
Stephens Furniture   February 2013 - November 2013
Bank of America  June 2004 - February 2013

Skills
Foreclosure Specialist, Mortgage Default..., Loss Mitigation, Mortgage Servicing, Experienced Trainer, Texas Notary, FPS, AS400 system, LPS Desktop, GIS systems, Team Management, Microsoft Office, Financial Analysis, Accounts Payable, Customer Service

Education
University of Phoenix   2005 — 2014
Bachelor's degree, Business Administration and Accounting, 3.5 GPA

Court Reporting Institute of Dallas
Court Reporting/Court Reporter

darlene quinones darlene quinones Killeen, Texas Details
darlene quinones's Aegis Communications Experience October 2011 - April 2012
Job customer care/ freelance writer
Industry Outsourcing/Offshoring
Experience
Writing and Editing  October 1995 - Present
Aegis Communications   October 2011 - April 2012

Skills
Creative Writer, Music, Poetry, Call Center, Inbound Marketing, Customer Satisfaction, Customer Experience, Customer Service, Team Management, Soft Skills, Training, Telemarketing, Outsourcing, Data Entry, Training Delivery, Customer Support, Telephone Skills, Human Resources, IVR, Team Leadership, Call Centers, Creative Writing, Social Networking, Public Speaking, Public Relations, Social Media, Editing, Leadership, Online Marketing, Marketing Strategy, Digital Media, Social Media Marketing

Education
CNA certified
CNA Certified, Nurses Aid

Temple College
Criminology

Temple College
Criminal Justice and Corrections/ nursing

Shauna Wells Shauna Wells Fort Worth, Texas Details
Shauna Wells's Aegis Communications Experience August 1997 - June 2004
Job Personal Care Attendant at Girling Health Care
Industry Hospital & Health Care
Experience
Girling Health Care  June 2013 - Present
Helping Restore Ability  January 2012 - June 2013
Aegis Communications   August 1997 - June 2004
First Baptist Church of Euless  August 1996 - May 1997

Skills
Medical Terminology, Cpr Certified, Healthcare, Microsoft Office, Nursing, Hospitals, BLS, Customer Service, Microsoft Word, Home Care, Wound Care, Inpatient, Leadership, Acute Care, Patient Advocacy, Data Entry, ACLS, Patient Safety, Health Promotion, Vital Signs, Medical/Surgical, Mental Health, EKG, Elder Care, Medication..., Case Managment, Health Education, Clinical Research, Patient Education, Phlebotomy, Nursing Education, Direct Patient Care, Infection Control, Palliative Care, Nursing Care, Meditech, Quality Patient Care, Registered Nurses, Nursing Process, Telemetry

Education
Tarrant County College   2012 — 2016
Child Development

Akhil Kamalakar Akhil Kamalakar The Colony, Texas Details
Akhil Kamalakar's Aegis Communications Experience May 2010 - July 2010
Job Senior Network Support at AT&T Network Operations
Industry Telecommunications
Experience
AT&T Network Operations  July 2014 - Present
AT&T Network Operations  January 2014 - June 2014
AT&T Network Operations  January 2013 - December 2013
AT&T Network Operations  June 2011 - December 2012
Aegis Communications   May 2010 - July 2010
Aegis Communications   May 2009 - July 2009

Skills
Project Management, Vendor Management, Telecommunications, SQL, Software Project..., Visio, Requirements Analysis, Testing, Program Management, Process Improvement, MS Project, Databases, Integration, Networking, Management, PMP, Data Center, Wireless, Troubleshooting, Microsoft Project

Education
The University of Texas at Austin
Master of Business Administration (MBA)

The University of Texas at Dallas   2007 — 2011
Bachelor's degree, Computer Science

Sinece Williams Sinece Williams Dallas/Fort Worth Area Details
Sinece Williams's Aegis Communications Experience November 2003 - September 2009
Job Senior Operations Manager at Sentinel Customer Acquisition
Industry Marketing and Advertising
Experience
Universal Medical Supply   June 2013 - Present
Sentinel Customer Acquisition   April 2011 - Present
Sentinel Customer Acquisition   April 2011 - Present
Sentinel Customer Acquisition   April 2011 - May 2013
Pain Management Partners of Southlake   November 2010 - April 2011
Aegis Communications   November 2003 - September 2009
Omni Logistics   September 2007 - February 2008
Aegis Communication  October 1996 - January 2007
Stream Inter   August 1995 - September 1999
Perfection Construction   June 1992 - June 1995

Skills
Competitive Analysis, Employee Relations, Mobile Marketing, Business Planning, Sales Operations, Customer Service, Problem Solving, Sustainability, Strategic Planning, Recruiting, Quality Assurance, Leadership, Training, Workforce Management, Call Center

Education
Tarrant County Community College   2012 — 2013
Diploma, Business; Business Administration

Tarrant County College   2011 — 2012
Associate of Arts (A.A.), Business Administration and Management, General

Crenshaw High School   1992 — 1994
General Studies, High School/Secondary Diploma Programs

Jasmine Lanam (Springer) Jasmine Lanam (Springer) Tucson, Arizona Area Details
Jasmine Lanam (Springer)'s Aegis Communications Experience January 2002 - January 2005
Job Business Systems Analyst
Industry Telecommunications
Experience
Afni, Inc.   February 2015 - Present
Afni  July 2013 - Present
Afni  August 2005 - Present
LegalShield, Independent Associate  May 2012 - Present
Afni  August 2005 - August 2010
Communitcations Group   January 2002 - July 2005
Aegis Communications   January 2002 - January 2005

Skills
Customer Service, Call Center, Microsoft Excel, Data Entry, Customer Satisfaction, Outlook, Microsoft Office, Time Management, Leadership, PowerPoint, Project Management, Troubleshooting, Microsoft Word, Access, HTML, Software Documentation, Teamwork, Process Improvement, System Administration, Analysis, Call Centers, Strategic Planning, Team Leadership, Computer Hardware, Management, Team Building, Vendor Management, Training, Windows, Visio, Data Analysis, Business Analysis

Education
University of Phoenix   2006 — 2009
BSIT, Software Development

Pima Community College   2005 — 2006
Computer and Information Sciences, General

Cochise College   2002 — 2004
Associate Degree, General Studies

Connie Williams Connie Williams Dallas/Fort Worth Area Details
Connie Williams's Aegis Communications Experience May 1998 - April 2000
Job Executive HR Director at Oak Cliff Bible Fellowship
Industry Human Resources
Experience
Oak Cliff Bible Fellowship  July 2004 - Present
The Potter's House  April 2000 - July 2004
Aegis Communications   May 1998 - April 2000

Skills
Employee Relations, Performance Management, Leadership, Onboarding, Benefits Administration, Leadership Development, Organizational..., Management, New Hire Orientations, Team Building, Employment Law, Workforce Planning, Talent Management, Personnel Management, Employee Engagement, Policy, Strategic Planning, FMLA, Conflict Resolution, Recruiting, Deferred Compensation, Staff Development, Coaching, Technical Recruiting

Education
Temple Junior College

The University of Texas at Arlington
BA, Management

Shirley Bryan Shirley Bryan Port Saint Lucie, Florida Details
Shirley Bryan's Aegis Communications Experience 2011 - 2011
Job null Professional
Industry Outsourcing/Offshoring
Experience
Liberty Medical Supply  July 2007 - July 2011
Aegis Communications   2011 - 2011

Skills
Computer with..., In mid 90's I started...

Education
University of Alabama at Birmingham   1978 — 1979
One Semester, Sociology

Shelby County High, Columbiana, AL   1965 — 1969
Diploma, General

Wendell Dominique Wendell Dominique Greater New York City Area Details
Wendell Dominique's Aegis Communications Experience August 2012 - May 2013
Job Technical Support Specialist at USAA
Industry Information Technology and Services
Experience
USAA  September 2014 - Present
USAA  July 2014 - September 2014
Websmith Group   July 2013 - May 2014
Aegis Communications   August 2012 - May 2013
Sears Holdings Corporation  2008 - 2011
New York Mets  June 2007 - August 2008
90.3 WKRB-FM   August 2006 - June 2008
Emmis Communications  September 2007 - March 2008

Skills
Radio Broadcasting, Radio Promotions, Customer Service, Help Desk Support, Promotions, Troubleshooting, Technical Support, Client Relations Skills, Broadcast, Digital Media

Education
University at Buffalo   2009 — 2012
Bachelor of Arts (B.A.), Computer Science and Media Studies

CUNY Kingsborough Community College   2006 — 2008
Libral Arts

Virginia State University   2005 — 2006
N/A, Computer and Information Sciences and Support Services

Midwood High School   2001 — 2005
High School Diploma

Greg Yeargan Greg Yeargan Dallas/Fort Worth Area Details
Greg Yeargan's Aegis Communications Experience January 1993 - January 2006
Job Enterprise Business Analyst at Thomson Reuters
Industry Accounting
Experience
Thomson Reuters  October 2013 - Present
Thomson Reuters  June 2006 - October 2013
Aegis Communications   January 1993 - January 2006
GTE Market Resources   January 1990 - January 1993

Skills
Process Improvement, Product Management, Business Analysis, Customer Service, Vendor Management, Project Management, Call Center, CRM, Enterprise Software, SaaS, Business Intelligence, Business Process..., Cloud Computing

Education
University of North Texas   1986 — 1990
BA

giffond hall giffond hall Orlando, Florida Area Details
giffond hall's Aegis Communications Experience August 2011 - January 2012
Job Customer Service Rep at Aegis communications
Industry Hospitality
Experience
Call Center  October 2011 - January 2012
Aegis Communications   August 2011 - January 2012
Wyndham Vacation Ownership  February 2011 - July 2011
Century 21  June 2010 - August 2010
Tiki Bar/ Restaurant   July 2006 - January 2008

Skills
Customer Service, Computer Science, Team Leadership, Problem Solving, Microsoft Excel, Microsoft Word, Access, Business Services, CSS, JavaScript, Customer Satisfaction, Cold Calling, Sales, Call Center, Outlook, Networking, Microsoft Office, PowerPoint, Time Management

Education
Indian River State College   2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General

University of Central Florida
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

LaDawn Brock LaDawn Brock Dallas, Texas Details
LaDawn Brock's Aegis Communications Experience August 1998 - March 1999
Job Web & Media Relations Manager at Texas A&M University Baylor College of Dentistry
Industry Public Relations and Communications
Experience
Texas A&M University Baylor College of Dentistry  March 1999 - Present
Aegis Communications   August 1998 - March 1999

Skills
Media Relations, Marketing, Public Relations, Press Releases, Speech Writing, Strategic Communications, Newsletters, Corporate Communications, Internal Communications, Publicity, Copywriting, Leadership, Crisis Communications, Marketing Communications, Management, Blogging, AP Style, Web Content, Proposal Writing, Publications, Copy Editing, Journalism, Feature Articles, Webcast Scriptwriting, Website Management, Social Media, Project Management, Project Planning, Digital Video, Advertising, Public Speaking, Presentation Skills, Writing Case Studies, Social Media Marketing

Education
Texas Woman's University   1985 — 1991
B.S., Communications

Criswell College
Master's in Ministry

John Romanski John Romanski Narberth, Pennsylvania Details
John Romanski's Aegis Communications Experience August 2010 - May 2012
Job
Industry Internet
Experience
DramaFever  June 2013 - Present
CampusESP   November 2013 - October 2014
SnapOne, Inc.   May 2012 - May 2013
Aegis Communications   August 2010 - May 2012
Franklin and Marshall College  August 2007 - August 2010
Kelsh Wilson Design  September 2003 - August 2007
Philadelphia University  September 2005 - May 2007
160over90  September 2002 - September 2003
fabGorgon   April 2000 - August 2002
Disc Makers  April 1998 - April 2000

Skills
Web Development, Ruby on Rails, jQuery, MySQL, JavaScript, Information Architecture, CMS, Web Applications, Web Design, SQL, WordPress, CSS, AJAX, Android, Drupal, HTML, Mobile Applications, Programming, User Interface Design, Git, HTML 5, XHTML, SEO, Social Media, User Experience, Linux, Software Development, E-commerce, Project Management, Web Services, Craft Beer

Education
Temple University   1990 — 1994
B.A., Telecommunications (RTF)

Livia Santiago-Burgos Livia Santiago-Burgos Greater New York City Area Details
Livia Santiago-Burgos's Aegis Communications Experience September 2012 - April 2013
Job Customer Service Lead at Blue Diamond Fuel Oil Corp
Industry Oil & Energy
Experience
Blue Diamond Fuel Oil Corp   April 2013 - Present
Aegis Communications   September 2012 - April 2013
NYC Department of Parks & Recreation  June 2012 - August 2012
ShoeNet   June 2011 - May 2012
Affiliated Central   September 2010 - April 2011
US Census Bureau  October 2009 - April 2010
Bank of America  September 2007 - July 2009
Best Buy  August 2003 - March 2007
CIGNA Healthcare  September 2001 - June 2003

Skills
Organizational..., Long-term Customer..., Customer Service, Customer Retention, Customer Oriented, Data Entry, Databases, QuickBooks, Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Budget Process, 10 Key, Start-ups, Start-up Consulting, Entrepreneurship, Internet Entrepreneur, Sales, Event Planning, Event Management, Private Events, Time Management, Access, Telephone Skills, Lotus Notes, Office Administration, Call Centers, Administrative..., Supervisory Skills, Administration, Outlook, New Business Development, Account Management, Strategic Planning, Management

Education
Universidad del Turabo   1989 — 1994
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services, Summa Cum Laude

Lincoln High School   1985 — 1988
High School, Cooperative Business Studies

Walter Blankenship Walter Blankenship Burleson, Texas Details
Walter Blankenship's Aegis Communications Experience 1997 - 1998
Job Senior Aerospace Science Instructor at Burleson High School
Industry Education Management
Experience
Burleson High School   January 2013 - Present
US Air Force  July 2004 - January 2013
U.S. Air Force   February 2002 - June 2004
Texas Air National Guard  August 1990 - February 2002
The North Highland Company  2000 - 2001
PricewaterhouseCoopers Limited  1998 - 2000
Aegis Communications   1997 - 1998
MCI  1996 - 1997
Electronic Data Systems  1990 - 1996
United States Air Force  1980 - 1990

Skills
Senior Leadership, International Project..., International Relations, Strategic Planning, Problem Solving, Mentoring, Top Secret, Contact Center..., New Business Development, Leadership, Program Management, Policy, Military, Management, Air Force, Government, Training, Operational Planning, Team Leadership, National Security, Defense, Command, Security Clearance, Vendor Management, Military Operations, DoD

Education
Air War College   2007 — 2007
Senior Leader Course

Troy University   2005 — 2006
Master of Science (M.S.), International Relations and Affairs, 3.83

University of Maryland University College   1982 — 1991
Bachelor of Science (B.S.), Computer Studies, 3.55

United States Air Force Academy

United States Air Force Academy

Karen Locke Karen Locke Dallas/Fort Worth Area Details
Karen Locke's Aegis Communications Experience October 2001 - December 2010
Job Contract Corporate Trainer
Industry Professional Training & Coaching
Experience
Computer Training International, Inc. (CTI)   January 2012 - Present
Wells Fargo  January 2012 - May 2013
TrainingFolks - Bank of America   April 2011 - December 2011
Aegis Communications   October 2001 - December 2010

Skills
Training, Banking, Coaching, Sales, Employee Training, Analysis, Team Leadership, Strategic Planning, Process Improvement, Customer Service, Change Management, Management, Training Delivery, Team Building, Leadership, Organizational..., Business Development, Time Management, Human Resources, Risk Management, Call Centers, Negotiation, Marketing, Recruiting, Customer Retention, Performance Management, Leadership Development, Public Speaking, Outlook, Customer Satisfaction, Budgets, Program Management, Project Management, CRM, Management Consulting, Sales Management, Strategy, Team Management, Quality Assurance, Employee Relations, Project Planning, Operations Management, Onboarding, Cross-functional Team..., Software Documentation, Performance Consulting, Troubleshooting, Employee Engagement, Talent Management, Consulting

Education
Pine Technical Colleg

University of Arkansas at Pine Bluff

Michael Baldwin Michael Baldwin Norfolk, Virginia Area Details
Michael Baldwin's Aegis Communications Experience May 1997 - July 2000
Job V.P. Performance Optimization at C3/CustomerContactChannels, Inc.
Industry Management Consulting
Experience
C3/CustomerContactChannels, Inc.   August 2011 - Present
Making Life Better Solutions   May 2005 - Present
Affinity4  July 2006 - January 2011
The Faneuil Group  January 2001 - September 2005
Aegis Communications   May 1997 - July 2000

Skills
Organizational Change, Leadership Development, Call Center, Business Process..., Project Management, Change Management, Call Centers, Training, Recruiting, Vendor Management, Training Delivery, Process Improvement, Management, Business Development, Leadership, Organizational..., Strategic Planning, Team Building, CRM, Customer Service, Performance Management, Telecommunications, Program Management, Customer Retention, Quality Assurance, Business Analysis, Customer Satisfaction, BPO, Coaching, Customer Experience, Strategy

Education
Thomas Nelson Community College   1997 — 2004
Business Management

Ross Romero Ross Romero Dallas/Fort Worth Area Details
Ross Romero's Aegis Communications Experience April 2003 - July 2004
Job Financial Manager at BT Global Services
Industry Food Production
Experience
BT Global Services  March 2012 - Present
Kraft Foods  January 2009 - November 2011
Cadbury plc.  July 2004 - January 2009
Dr Pepper Snapple Group  2004 - 2007
Aegis Communications   April 2003 - July 2004
Aegis Communications   March 2002 - March 2003
Frontier Communications  March 2001 - March 2002
Frontier Communications  March 2000 - March 2001
Frontier Communications  January 1997 - March 2000
Frontier Communications  September 1995 - January 1997

Education
Texas State University-San Marcos   1986 — 1991
Bachelor of Business Administration, Accounting

Dasheika Roberson Dasheika Roberson Dallas/Fort Worth Area Details
Dasheika Roberson's Aegis Communications Experience 1998 - 2000
Job Paralegal:Professionally Thorough, Personally Intriguing
Industry Legal Services
Experience
Butler & Hosch, P.A.   June 2011 - May 2015
Legal Aid of NorthWest Texas  February 2011 - May 2011
Vecchio & Vecchio Law Firm   January 2011 - April 2011
CUNA Mutual Group  April 2007 - July 2010
AAFES  August 2002 - April 2007
Allegiance Telecom  August 2001 - August 2002
Avaya  May 2000 - August 2001
Aegis Communications   1998 - 2000

Skills
Call Centers, Customer Satisfaction, Customer Service, Data Entry, Insurance, Interviews, Invoicing, Leadership, Legal Research, Loans, Management, Microsoft Word, Office Management, Outlook, Personnel Management, Policy, Time Management

Education
Arlington Career Institute   2010 — 2011
Certificate, Paralegal

University of Phoenix   2004 — 2009
Bachelors, Business Management

Roger Gajdos Roger Gajdos Dallas/Fort Worth Area Details
Roger Gajdos's Aegis Communications Experience October 2008 - October 2009
Job Multiple Lines Representative at State Farm
Industry Financial Services
Experience
State Farm  August 2012 - Present
Coast to Coast Credit Services   January 2012 - June 2012
Plano Benefits   December 2009 - January 2012
Aegis Communications   October 2008 - October 2009
Allstate  2009 - 2009
Dallas Gun Club   2004 - 2008
Flashnet Communications  July 1996 - March 2002

Education
University of North Texas   2003 — 2006
Political Science

Tarrant County College   1998 — 2001
Liberal Arts

Angelo Macchia Angelo Macchia Dallas/Fort Worth Area Details
Angelo Macchia's Aegis Communications Experience 2000 - 2005
Job Chief Operating Officer
Industry Internet
Experience
ReminderFactory.com   February 2007 - Present
Suppliers Online Auctions, Inc.   2004 - 2006
Aegis Communications Group  November 2000 - 2005
Aegis Communications   2000 - 2005
Guardian Technology & Consulting   1999 - 2000
MCI  1997 - 2000
FMC Europe   1993 - 1995
FMC  1988 - 1993
United Defense / FMC Mpls MN & San Jose CA   1987 - 1993
General Electric Factory of the Future   1984 - 1988

Education
Union College   1975 — 1977
MSIA

University of Florida   1965 — 1969
BSEE

Tony Angelini Tony Angelini Greater Philadelphia Area Details
Tony Angelini's Aegis Communications Experience April 2005 - Present
Job President & Owner at Aegis Communications
Industry Publishing
Experience
Aegis Communications   April 2005 - Present

Skills
Marketing Strategy, Dentistry

Education
Temple University   1977 — 1981

Marcianne Taylor Marcianne Taylor Fort Pierce, Florida Details
Marcianne Taylor's Aegis Communications Experience 2012 - 2013
Job Telecommunications Professional
Industry Telecommunications
Experience
Aegis Communications   2012 - 2013
Gulfstream Goodwill Industries, Inc.   June 2003 - September 2011

Skills
Customer Service, Multi-line Phone, Clerical Work, Filing, Data Collection, Progress Monitoring, Time Management, Sales

Education
University of South Florida   1999 — 2001
Special Education and Teaching

Port St. Lucie High   1995 — 1999
High School Diploma, General Studies

Gerald Irvin Gerald Irvin Dallas, Texas Details
Gerald Irvin's Aegis Communications Experience 2011 - 2012
Job Agent at Avon Products, Inc.
Industry Medical Practice
Experience
Avon Products, Inc.   December 2012 - Present
Extend Health  September 2013 - December 2013
Aegis Communications   2011 - 2012
U.S. Department of Commerce   May 2010 - June 2010
Greyhound Lines, Inc.   December 1999 - January 2009

Skills
Fine Art, certified medical..., Digital Photography, Photoshop, Photography, Adobe Creative Suite, Illustrator, InDesign, Web Design, Telephone Skills, Graphic Design, Image Editing, Data Entry, Customer Satisfaction, Social Networking, Process Scheduler, Mac, Social Media, Digital Imaging, First Aid, 10 Key, Call Center, Call Centers

Education
Penn Foster College   2012 — 2013
Accounting, in progress

Sanford-Brown College-Dallas   2009 — 2010
Certificate of completion, Medical Assistant, 3.35

Texas A&M University   1972 — 1979
Bachelor of Science in Education, Elementary Education/Art

Lashawna Butler Lashawna Butler Mesquite, Texas Details
Lashawna Butler's Aegis Communications Experience April 2011 - Present
Job Customer Service Representive at Aegis Communications
Industry Insurance
Experience
Aegis Communications   April 2011 - Present
Aegis Communications Inc  April 2011 - Present

Skills
Call Center, Inbound Marketing, Customer Satisfaction, Customer Service, Data Entry, MIS, Customer Retention, Outlook, Contact Center..., Microsoft Excel, Software Documentation, Microsoft Office, Call Centers

Education
Texas Barber College
Hair Stylist

Tyler Junior College
Licensed Vocational Nursing Studies

Kemp High School   2001 — 2005
Diploma

Kemp High School   2001 — 2005
Diploma

Cindy Hutchins Cindy Hutchins Dallas/Fort Worth Area Details
Cindy Hutchins's Aegis Communications Experience September 2010 - August 2011
Job Repair Tech at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable  November 2011 - Present
Time Warner Cable  2011 - 2014
Aegis Communications   September 2010 - August 2011
National Employee Benefits Company (NEBCO)   July 2009 - August 2010
NYL The Company You Keep   2008 - November 2009
Celanese  February 2001 - July 2005
Ericsson  February 1998 - May 2001
GTE/Verizon  July 1978 - May 1995

Education
NE Campus - TCC   2006 — 2007
Communications

Northlake College - DCCCD   1979 — 1981
AAS, Psychology, Journalism

University of North Texas   1975 — 1975
General Coursework

Bruce Ives, PMP Bruce Ives, PMP Kansas City, Missouri Area Details
Bruce Ives, PMP's Aegis Communications Experience 1998 - 2006
Job Project Manager
Industry Information Technology and Services
Experience
Firestream WorldWide  June 2011 - October 2014
FireStream Worldwide  October 2008 - June 2011
MOHELA  2006 - 2008
Aegis Communications   1998 - 2006
Aegis Communications   1995 - 1998

Skills
Project Management, Management, Vendor Management, Call Centers, Program Management, Process Improvement, Customer Service, Business Analysis, Operations Management, Team Building, Leadership, CRM, Change Management, Business Strategy, Team Leadership, Integration, Training, Call Center, Cross-functional Team..., Outsourcing, Strategic Planning, Recruiting, Troubleshooting, Analysis, Team Management, P&L Management, Microsoft Office, Microsoft Project, Software Project..., Software Engineering, C, HIPAA, PCI DSS

Education
University of Iowa
Bachelor of Science, Computer Science

Pam Mencer Pam Mencer Atlanta, Georgia Details
Pam Mencer's Aegis Communications Experience March 2001 - May 2002
Job VP/Human Resources Director at Cornerstone Bank
Industry Banking
Experience
Cornerstone Bank  February 2007 - Present
Life Therapeutics  June 2004 - October 2006
Aegis Communications   March 2001 - May 2002
Sportime International   December 1993 - January 2001
Georgia Federal Bank  January 1990 - June 1993

Skills
Employee Relations..., Talent Acquisition..., Benefits Administration, Payroll Administration, Employee Training, Coaching, Performance Appraisal, Compensation & Benefits, Leadership, HR Compliance, HR Management, HRIS, Corporate Communications, Special Projects, Corporate Meeting..., New Employee Orientation, 401k Plan Administration, HR Policy Procedure...

Education
University of South Alabama
Bachelor of Science (BS), Business Administration and Management, General

Donald Kennedy Donald Kennedy Greater New York City Area Details
Donald Kennedy's Aegis Communications Experience 2005 - 2009
Job Consultant, Process / Project
Industry Management Consulting
Experience
BarK Technologies   January 2010 - Present
Aegis Communications   2005 - 2009
Modus Operandi  1994 - 2004
Star Data, Starquote International   1987 - 1993
Dataline  1972 - 1984

Skills
Process Mapping, Process Modeling, Process Decomposition, Agile Project Management, Business Process, Business Process..., Project Planning, Business Modeling, Executive Mentoring, Carpentry, Electronics, Planning, Process Engineering, Problem Solving, Business Management, Analysis, Business Transformation, Executive Management, Process Improvement, Management Consulting, Mentoring, Coaching, Team Building, Team Leadership, Business Strategy, Start-ups, Change Management, Business Analysis, People Management, Outsourcing, Cost Reduction, Re-engineering, Continuous Improvement, Organizational Change, Team Management, Process Management, Cabinetry, Management, Business Process Mapping, CRM, SDLC, Strategy, Vendor Management

Education
York University - Schulich School of Business   1975 — 1978

University of Kentucky   1974 — 1975

University of Toronto - Rotman School of Management   1966 — 1975

RCC   1963 — 1964

Cardinal Newman High School   1957 — 1962

Henry Paradiz Henry Paradiz Greater Philadelphia Area Details
Henry Paradiz's Aegis Communications Experience May 2012 - Present
Job Software Engineer & Data Analyst
Industry Internet
Experience
AEGIS Communications   May 2012 - Present
Artician, LLC   August 2006 - Present
Jarvus Innovations  March 2011 - May 2012
DevNuts  May 2010 - May 2012
Temple University  October 2007 - May 2009
Cyberzone, LLC.   February 2003 - May 2005

Skills
JavaScript, PHP, HTML, jQuery, MySQL, Gentoo, Apache, Nginx, ExtJS, NodeJS, AJAX, Xen, Lighttpd, Memcached, Windows 7, Mac OS X, Linux development, Linux Server, Web Development, CSS, Web Analytics, ActiveRecord, OS X, Ext JS, Linux, Java, Software Development, Web Design, JSON

Education
Temple University   2005 — 2010
IS&T, Information Technology

Marchell Williams Marchell Williams Commerce, Texas Details
Marchell Williams's Aegis Communications Experience October 2013 - May 2014
Job Toddler 1&2 Teacher at Arms of Hope
Industry Individual & Family Services
Experience
Arms of Hope  January 2015 - Present
Texas A&M University-Commerce  August 2014 - December 2014
Aegis Communications   October 2013 - May 2014
Project Morry  June 2013 - August 2013
Texas A&M University-Commerce  April 2010 - May 2013
Bath and Body Works  May 2008 - January 2010

Skills
Microsoft Office, Public Speaking, PowerPoint, Customer Service, Microsoft Word, Research, Event Planning, Microsoft Excel, Leadership, Social Media

Education
Texas A&M University-Commerce   2015 — 2019
Bachelor of Science in Psychology, Psychology

Texas A&M University-Commerce   2009 — 2013
Bachelor's Degree, Psychology, 3.2

Joe Marinelli Joe Marinelli Greater Atlanta Area Details
Joe Marinelli's Aegis Communications Experience April 2000 - April 2004
Job Vice President & General Manager at Euramax International, Inc.
Industry Building Materials
Experience
Euramax International, Inc.   July 2014 - Present
jmarinelli,llc   2007 - July 2014
Innovative Courier Solutions   October 2012 - June 2014
EON (Eggs Overnight, Inc.)   November 2008 - June 2010
Allied Automotive Group  April 2004 - August 2007
Aegis Communications   April 2000 - April 2004
National Linen  1998 - 2000
Wells Fargo Armored Service Corporation   1985 - 1998

Education
University of New Hampshire -- Peter T. Paul College of Business and Economics
BS

Shimona Yadav Shimona Yadav Greater Los Angeles Area Details
Shimona Yadav's Aegis Communications Experience March 2008 - July 2009
Job Learning and Development Consultant at Johnson & Johnson
Industry Information Technology and Services
Experience
Johnson & Johnson  January 2014 - Present
Oakton  January 2012 - January 2014
Google India  December 2009 - January 2012
Aegis Communications   March 2008 - July 2009
C3I Support Services   January 2006 - May 2007

Skills
Soft Skills, Training Delivery, Team Management, Employee Engagement, Performance Management, Training, Employee Relations, Talent Management, Management, Talent Acquisition, Team Building, Technical Recruiting, Vendor Management, Sourcing, CRM, Business Development, Leadership

Education
University of Hyderabad   2009 — 2010
PGDBM, Business Management

Emma Berger Emma Berger Deerfield, Illinois Details
Emma Berger's Aegis Communications Experience June 2014 - August 2014
Job Digital Media Coordinator at Modern Luxury
Industry
Experience
Modern Luxury  August 2015 - Present
Chicago Tribune Media Group  February 2015 - Present
Daniel George   October 2014 - January 2015
Harry J. Bosworth  May 2014 - September 2014
AEGIS Communications   June 2014 - August 2014
Douglas County Court Watch   January 2013 - May 2014
ChiIL Productions   June 2013 - August 2013
The Townhouse Restaurant   June 2013 - August 2013

Skills
Social Media, Energetic team player, Communication, Psychology, Social Networking, Strategic Planning, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Mac OS X Server, Event Management, Marketing, Social Media Marketing, Trade Shows, Public Speaking

Education
The University of Kansas   2010 — 2014
Bachelor of Science (B.S.), Psychology

Lisa Friedman Lisa Friedman Boise, Idaho Details
Lisa Friedman's Aegis Communications Experience August 2000 - August 2005
Job Human Resources Manager at Bodybuilding.com
Industry Human Resources
Experience
Bodybuilding.com  March 2015 - Present
RLJ Entertainment, Inc.   December 2011 - March 2015
GlobalSubmit  July 2008 - December 2011
Osstem  April 2005 - April 2008
Aegis Communications   August 2000 - August 2005
Convergys  January 1998 - December 2001
THOR TEMPORARY SERVICES   1988 - 1990

Skills
Human Resources, New Hire Orientations, Background Checks, Recruiting, Benefits Administration, Employee Benefits, Talent Acquisition, Employee Engagement, HRIS, Performance Management, HR Policies, Deferred Compensation, Strategic Planning, Talent Management, Customer Service, Organizational..., Succession Planning, Coaching, Labor Relations, 401k, Benefits Negotiation, Compensation & Benefit, System Administration, Screening, Training, Interviews, Payroll, Management, Onboarding, College Recruiting

Education
University of Arizona   1992 — 1998
Bachelor of Arts (BA), Art History

Beverly Hills High   1984 — 1988
Diploma, General

Laura Folwell Laura Folwell Houston, Texas Area Details
Laura Folwell's Aegis Communications Experience October 2005 - February 2010
Job Performance Consultant at Aegis Communications
Industry Education Management
Experience
Aegis Communications   October 2005 - February 2010
Conroe Independent School District  July 2002 - August 2005
Highland Park Independent School District  July 1998 - July 2002
Duncanville ISD  July 1992 - July 1998

Skills
Call Centers, Coaching, Customer Experience, Employee Training, Leadership Development

Education
Texas Tech University   1989 — 1993
BS Multidisciplinary Studies, Education-English

Frank Menocal Frank Menocal Dallas/Fort Worth Area Details
Frank Menocal's Aegis Communications Experience August 1994 - January 2000
Job Vice President of Engineering at EnTouch Controls
Industry Utilities
Experience
EnTouch Controls  May 2012 - Present
Datamatic  January 2000 - May 2012
Aegis Communications   August 1994 - January 2000

Skills
Outsourcing, Architecture, Enterprise Architecture, Process Improvement, Project Management, Information Security, Vendor Relationships, SaaS, Business Process..., Software Project..., Cloud Computing, IT Strategy, Agile Methodologies, Team Leadership, Management, Team Building

Education
University of Florida   1979 — 1985
BSE, Computer Science

Linda Jung Linda Jung Greater Atlanta Area Details
Linda Jung's Aegis Communications Experience January 1999 - January 2001
Job Implementation Manager Management at ADP
Industry Information Services
Experience
ADP  September 2010 - Present
ADP  May 2001 - September 2010
Aegis Communications   January 1999 - January 2001
Frontier Communications  January 1997 - December 1998
MCI  July 1991 - December 1996
Ogilvy & Mather Public Relations   1987 - 1990

Skills
Team Leadership, Talent Management, Employee Benefits, ADP Payroll, Project Management, Visio, Performance Management, Training, Recruiting, Business Analysis, Team Building, Marketing, SaaS, Workforce Management, Call Center, Account Management, Vendor Management, BPO, Software Implementation, Employee Relations, PeopleSoft, Leadership, Outsourcing, Solution Selling, Salesforce.com, HRIS, CRM, Sales, Process Improvement, Call Centers

Education
University at Albany, SUNY   1979 — 1983
BA

Cory Mathewson Cory Mathewson Indianapolis, Indiana Area Details
Cory Mathewson's Aegis Communications Experience February 1999 - August 2003
Job Business Applications Engineer at G3 Technology Partners
Industry Information Technology and Services
Experience
Indianapolis Power & Light Company  2013 - 2014
Indianapolis Power & Light Company  2013 - 2014
Indianapolis Power & Light Company  2013 - 2014
G3 Technology Partners  March 2010 - January 2013
Nelnet Business Solutions  July 2005 - March 2010
ARINC  July 2004 - July 2005
Aegis Communications   February 1999 - August 2003
US Army  March 1994 - February 1999

Skills
.NET C#, .NET WPF 4.0, Interactive..., .NET MVC 2, .NET Visual Basic, PERL, SQL Server Development, I3 Handlers, I3 Reporting, .NET, Active Directory, Avaya, C#, Call Centers, Integration, Microsoft SQL Server, SaaS, Network Administration, Servers, Switches, WPF, Software Design, Visual Basic, Cloud Computing, Telecommunications

Education
Interactive Intelligence   2011 — 2011
Certified, Interaction Center Developer

University of Phoenix   2008 — 2010
Masters, Business Administration

University of Phoenix   2005 — 2007
B.S., Information Technology

U.S. Army   2005 — 2005
Certification, Instructor

U.S. Army   1998 — 1998
Certification, DGM Team Chief

Cochise College   1990 — 1992
A.S., Electronics

Clarence Willie, PMP Clarence Willie, PMP Greater New York City Area Details
Clarence Willie, PMP's Aegis Communications Experience 1995 - 1998
Job Senior Project Manager at The McGraw Hill Companies
Industry Information Technology and Services
Experience
The McGraw Hill Companies  March 2008 - Present
Trenton Enterprises   2004 - Present
Hayes Architects   2002 - 2004
Kinexus  1998 - 2002
Aegis Communications   1995 - 1998

Education
United States Naval Academy   1985 — 1989
BS, Physical Science

David J. Irwin David J. Irwin South Bend, Indiana Area Details
David J. Irwin's Aegis Communications Experience 2008 - 2009
Job Insurance Professional Call 5742912853
Industry Insurance
Experience
UnitedHealthcare Medicare Solutions  October 2011 - Present
Insurance Career Training, Inc.   September 2010 - Present
Aegis Communications   2008 - 2009
AEGON Direct Marketing Services/Stonebridge Life   2007 - 2008
Rosemont Investment Corp.   2000 - 2008
Sherwin Williams  2005 - 2006
Sentry Insurance  1997 - 1999
CNA Insurance  1995 - 1996
Price Waterhouse (now PricewaterhouseCoopers)   1994 - 1995
Monroe Guaranty (now part of FCCI Insurance Group)   1990 - 1992

Skills
Commercial Lines, General Insurance, Property & Casualty..., Commercial Insurance, Casualty, General Liability, CPCU, Underwriting, Workers Compensation, Teaching, Instructing, Insurance, Medicare Advantage, Medicare Prescription..., Medicare Part D, Call Centers, Customer Service, Employee Benefits, Marketing, Health Insurance, Medicare, Sales

Education
University of Notre Dame - Mendoza College of Business   1992 — 1994
MBA, Accounting and Finance

University of Notre Dame   1980 — 1983
BA, Economics and Government and International Affairs

James Whitcomb Riley High School   1976 — 1979
Diploma

Wesley Phares Wesley Phares Dallas/Fort Worth Area Details
Wesley Phares's Aegis Communications Experience May 2007 - June 2008
Job Director at Maestro
Industry Consumer Services
Experience
Maestro  2008 - Present
Aegis Communications   May 2007 - June 2008
Touchstone Communications  2004 - 2007
The CMI Group  May 2001 - June 2004
Alliance Data Systems  1989 - 2003
Alliance Data  1986 - 2001

Skills
Call Center, Workforce Management, BPO, Executive Support, Outsourcing, Management, CRM, Customer Retention, Team Management, Telemarketing, Call Centers, Performance Management, Employee Training, Training, Leadership, Human Resources, Operations Management, Program Management, Start-ups, Strategy, Customer Experience, Inbound Marketing, Customer Satisfaction, Call Center Development

Education
The Ohio State University   1985 — 1990
BS, Architecture

Teresa (Shelley) McKinney Teresa (Shelley) McKinney Dallas/Fort Worth Area Details
Teresa (Shelley) McKinney's Aegis Communications Experience October 1998 - January 2005
Job Senior Financial Analyst at Fluor
Industry Oil & Energy
Experience
Fluor Corporation  March 2006 - November 2014
Encompass Home Health  March 2005 - March 2006
Aegis Communications   October 1998 - January 2005
Club Corporation   June 1990 - January 1998

Skills
Accounting, Financial Reporting, Forecasting, Financial Analysis, Accounts Payable, General Ledger, Internal Controls, Budgets, Account Reconciliation, QuickBooks, Microsoft Excel, Payroll, PeopleSoft, Hyperion Enterprise, Revenue Recognition, Finance, Variance Analysis, Analysis

Education
University of North Texas   1984 — 1990
BS, Accounting/Management

The University of Texas at Arlington   2000 — 2001
Microbiology

Regena Andrews Regena Andrews Dallas, Texas Details
Regena Andrews's Aegis Communications Experience 1998 - 2001
Job Director of Human Resources at Methodist Health System
Industry Hospital & Health Care
Experience
Methodist Health System  September 2012 - Present
Project HR   August 2007 - November 2014
Tennessee Lottery   April 2004 - May 2008
Aegis Communications   1998 - 2001
Baxter Healthcare  1991 - 1996
Frito Lay  1987 - 1991
Southland Corp  1980 - 1985

Skills
Employee Relations

Education
The University of Texas at Austin
BS, Communications

University of Phoenix

Owen Falls Owen Falls Dallas/Fort Worth Area Details
Owen Falls's Aegis Communications Experience 1995 - 2005
Job Sr. Business Analyst at EMSI
Industry Insurance
Experience
EMSI  August 2005 - Present
Aegis Communications   1995 - 2005

Education
The University of Texas at Arlington

James (Jay) Martorelli James (Jay) Martorelli Greater New York City Area Details
James (Jay) Martorelli's Aegis Communications Experience June 2008 - April 2010
Job East Coast Sales Representative (Dental Division) at PennWell
Industry Publishing
Experience
PennWell  September 2014 - Present
GT Marketing ltd.   February 2013 - September 2014
Bite Tech Inc.  May 2010 - October 2011
Aegis Communications   June 2008 - April 2010
GlaxoSmithKline  May 2005 - May 2008
GlaxoSmithKline  September 1998 - May 2005

Skills
Pharmaceutical Sales, Dental Sales, Consumer Healthcare, Media Sales, Product Launch, Product Marketing, Health Insurance, Sales Operations, Sales, Direct Sales, Direct Mail, Direct Marketing, Market Planning, Brand Management, Sales Presentations, Competitive Analysis, Marketing, Sales Effectiveness, Marketing Management, Global Marketing, Trade Shows, Marketing Strategy

Education
State University of New York at Buffalo   1992 — 1996
Bachelor of Arts (B.A.), Psychology; Health and Human Services

Donald Fan Donald Fan Greater Los Angeles Area Details
Donald Fan's Aegis Communications Experience January 2010 - November 2011
Job Senior Network Engineer at Valley Presbyterian Hospital
Industry Information Technology and Services
Experience
Valley Presbyterian Hospital  November 2011 - Present
Aegis Communications   January 2010 - November 2011
PC Mall  October 2009 - December 2009
Decurion Corporation  October 2008 - October 2009
PeopleSupport  August 2004 - September 2008
Renshaw Consulting   October 2003 - August 2004
RPA  January 1999 - June 2003

Skills
ITIL v3 Foundations..., System Administration, VMware, Active Directory, Disaster Recovery, Windows Server, Microsoft Exchange, Backup Exec, Group Policy

Education
University of Hawaii at Manoa

Tom Hergenrader Tom Hergenrader Lewisville, Texas Details
Tom Hergenrader's Aegis Communications Experience November 2008 - January 2010
Job Registered Representative, TIAACREF Financial Services
Industry Financial Services
Experience
TIAA-CREF  January 2011 - Present
Aegis Communications   November 2008 - January 2010
Adecco  2007 - 2008
Silber Pearlman  February 1994 - November 2006

Skills
Public Speaking, Applicant Tracking..., Training, Leadership Development, Account Management, Process Improvement, Management, Contract Negotiation, Coaching, Performance Management

Education
Southeastern Paralegal Institute
Paralegal Certificate, Paralegal studies

Texas A&M University-Commerce
BS, Radio-Television major, Business minor

Raoul Iotti Raoul Iotti Tucson, Arizona Area Details
Raoul Iotti's Aegis Communications Experience 2000 - 2003
Job Director Contact Center at Agero, Inc.
Industry Telecommunications
Experience
Cross Country Automotive Services  October 2003 - May 2015
Agero, Inc.   October 2003 - May 2015
Aegis Communications   2000 - 2003
First Data Corp  1993 - 2000

Skills
Project Management, BPO, Account Management, Performance Management, Operations Management, Customer Satisfaction, Customer Experience, Business Strategy, Team Leadership, Customer Retention, Coaching, Contact Centers, Cross-functional Team..., Contract Negotiation, Contact Center..., Training, Employee Relations, Telecommunications, Vendor Management, Employee Engagement, Team Building, Product Management, CRM, Recruiting, PowerPoint, Change Management, Forecasting, Business Development, Human Resources, Strategy, Project Planning, Negotiation, Strategic Planning, Microsoft Word, Sales Management, IEX, Management, Outsourcing

Education
University of Phoenix
Masters, Business Administration

Dwight Rosebaum Dwight Rosebaum Dallas/Fort Worth Area Details
Dwight Rosebaum's Aegis Communications Experience 2000 - 2004
Job Shipping and Receiving Manager at Ice and Refrigeration Systems
Industry Computer Software
Experience
Ice and Refrigeration Systems   April 2012 - Present
The Byte Doctor Remedies   September 2009 - June 2012
Aegis Communications   2000 - 2004
United States Navy  1980 - 2000

Skills
Computer Security

Education
Tarrant County College   2007 — 2010
AA, General Associates

Jeremy Webster Jeremy Webster Tucson, Arizona Details
Jeremy Webster's Aegis Communications Experience September 2000 - July 2003
Job Performance and Capacity Management / Systems Engineer at GEICO
Industry Information Technology and Services
Experience
GEICO  August 2013 - Present
GEICO  February 2012 - August 2013
GEICO  February 2011 - February 2012
GEICO  June 2008 - February 2011
Arizona Pima Chemical LLC   February 2006 - September 2007
AOL  August 2003 - March 2005
Aegis Communications   September 2000 - July 2003

Skills
Trend Analysis, Call Center, Software Documentation, Networking, Customer Service, Process Improvement, Telecommunications, Project Management, Microsoft Office, Technical Support, Microsoft Excel, Team Building, Help Desk Support, Troubleshooting, ITIL, SharePoint, Six Sigma, Access, Visio, Active Directory, Windows, Business Analysis, BMC Remedy, DNS, Switches, DHCP, Firewalls, VPN, MOF, Service Desk Management, Help Desk Implementation, Service Measurement, Customer Escalation..., Network Administration, Microsoft Exchange, Security, Team Leadership, VMware, SDLC, Outlook, IT Management, Integration, Vendor Management, SQL, Call Centers, Program Management, Training, Disaster Recovery, System Administration, Management

Education
University of Maryland University College   2011 — 2014
Bachelor of Science (BS), Management Information Systems, General

Cochise College   2001 — 2014
Associate of Science (A.S.), General Studies

University of Phoenix   2003 — 2006
Bachelor of Science (BS), Business Administration, Management and Operations

Judd Kohut Judd Kohut Las Vegas, Nevada Details
Judd Kohut's Aegis Communications Experience October 2008 - May 2009
Job Truck Driver
Industry Transportation/Trucking/Railroad
Experience
Western Express  February 2014 - Present
Gaudin Ford  August 2013 - Present
Towbin Dodge  November 2012 - August 2013
Sykes  November 2010 - March 2012
Lowe's H   March 2010 - June 2010
Aegis Communications   October 2008 - May 2009
Central Refrigerated Service   November 2007 - July 2008
CalCoast Motorsports   August 2005 - June 2006
Excel Messenger Company   February 2005 - July 2005
Richardson Int'l   February 2001 - February 2005

Skills
Customer Satisfaction, Operations Management, Team Building, Process Scheduler, Inventory Management, Management, Sales, Logistics, Team Leadership, Contract Negotiation, Strategic Planning, Outlook, Access, Sales Management, Building Relationships, Forecasting, Merchandising, Process Improvement, Microsoft Word, Customer Retention, Automobile, Automotive, Customer Service, Retail, Time Management

Education
University of Phoenix   2003 — 2006
Bachelors Degree, Business Management

California State University   1982 — 1987
Bachelor's degree

West Valley Occupational Center   1979 — 1980

James Monroe High School   1973 — 1976
High School Diploma, General Studies

Jeffery Crandall Jeffery Crandall Tucson, Arizona Area Details
Jeffery Crandall's Aegis Communications Experience April 2009 - Present
Job ACE Corporate Trainer at Aegis Communications
Industry Telecommunications
Experience
Aegis Communications   April 2009 - Present
Independent Substitutes LLC   January 2004 - Present

Education
Troy University
MPA, Public Administration

Michelle Stoller Michelle Stoller Dallas, Texas Details
Michelle Stoller's Aegis Communications Experience January 1997 - January 2001
Job Inside Sales and Customer Service at CMC Government Services, Inc.
Industry Public Relations and Communications
Experience
CMC Government Services, Inc.   January 2014 - Present
PFSweb  September 2013 - January 2014
Hotels.com  March 2013 - June 2013
Sewell Automotive Companies  January 2001 - July 2012
Aegis Communications   January 1997 - January 2001
Burlington Coat Factory, Plano TX   February 1995 - September 1996
Venture Stores, Garland, TX   January 1994 - December 1994

Skills
Customer Service, Customer Satisfaction, Social Media Marketing, Marketing, Event Management, Training, Sales, Customer Retention, Team Building, Accounts Receivable, Business Development, Sales Management, Teamwork, Data Entry, Phone Etiquette, Telephone Skills, Email Etiquette, Call Centers, Professional Phone..., Customer Experience, Troubleshooting

Education
Texas A&M University   1990 — 1993
Bachelor of Business Administration (B.B.A.), Marketing, Sales

Diane C. Swanson Diane C. Swanson Charlotte, North Carolina Area Details
Diane C. Swanson's Aegis Communications Experience March 2011 - December 2011
Job Administrative Assistant at Portfolio Capital Management
Industry Hospitality
Experience
Portfolio Capital Management   September 2013 - Present
Corporat Advantage Promotions   June 2005 - Present
Corporate Advantage Promotions LLC   January 1999 - Present
Sultra Corporation   November 2012 - June 2013
Aegis Communications   March 2011 - December 2011
QVC  October 2010 - December 2010
Charles R Swanson   February 1997 - June 2005
Bayer Corporation  August 1995 - February 1997
Bayer Corporation  July 1990 - July 1995
Bayer Corporation  April 1988 - July 1990

Skills
Microsoft Office, Customer Service, Management, Retail, Sales, Time Management, Event Planning, Marketing Strategy

Education
University of Pittsburgh   1986 — 1992
Bachelor of Science (BS), Business/Managerial Economics

University of Pittsburgh   1986 — 1992
Bachelor of Arts, Economics

Keith Swindell Keith Swindell Greater New York City Area Details
Keith Swindell's Aegis Communications Experience November 2013 - Present
Job Training Manager at Aegis Communications
Industry Outsourcing/Offshoring
Experience
Aegis Communications   November 2013 - Present
Aegis Communications   September 2009 - November 2013
Aegis Communications   August 2009 - April 2010
Baxter Healthcare  February 2004 - January 2009
American Express  1998 - 2002

Skills
Call Center, Training Delivery, Contact Centers, Call Center Development, Workforce Management, Process Improvement, Training, Customer Retention, Soft Skills, Team Management, Talent Acquisition, Customer Service, Employee Training, Leadership Development, Human Resources, Recruiting, Coaching, CRM, Employee Relations, Call Centers, Management, Leadership, Performance Management, Vendor Management, Team Building, BPO

Education
University of North Carolina at Greensboro   1990 — 1995
BA, Speech Communications

Winston-Salem State University   1990 — 1991

Yvette Vega Yvette Vega Sierra Vista, Arizona Details
Yvette Vega's Aegis Communications Experience August 2011 - September 2011
Job Experienced retail manager
Industry Mental Health Care
Experience
Aegis Communications   August 2011 - September 2011
Sears Holdings Corporation  October 2010 - July 2011
Sears Holdings Corporation  November 2004 - September 2010
Kmart Corporation  September 2008 - December 2008

Education
University of Arizona   2008 — 2010
BA, Psychology

Cochise College   2005 — 2009
AA, Psychology

Tevis Roberts Tevis Roberts Dallas/Fort Worth Area Details
Tevis Roberts's Aegis Communications Experience September 1995 - May 1999
Job Director at Stream Energy
Industry Security and Investigations
Experience
Monitronics International  November 2009 - March 2013
Charter Communications  May 1999 - November 2009
Aegis Communications   September 1995 - May 1999

Skills
Alarm Systems, Call Center, Employee Relations, Coaching, Customer Satisfaction, Team Building, Training, Sales Management, Customer Service, Operations Management, CCTV, Team Leadership, Customer Retention, Telecommunications, Leadership, Contract Negotiation, Employee Training, Account Management, Customer Experience, Call Centers, Direct Sales, Outsourcing, Process Improvement, Performance Management, Sales, Vendor Management, Marketing Strategy, Recruiting, CRM, Cross-functional Team..., Sales Operations, Workforce Management, Leadership Development, Call Center Development, Management, Sales Process, Human Resources, Cold Calling

Education
University of North Texas
Bachelor of Arts (B.A.), Psychology

Janelle Petters Janelle Petters Staten Island, New York Details
Janelle Petters's Aegis Communications Experience June 2012 - November 2012
Job Case worker
Industry Nonprofit Organization Management
Experience
Center for family support  March 2013 - May 2014
Aegis Communications   June 2012 - November 2012

Skills
Team Leadership, Microsoft Office, Filing, Teamwork, Nonprofits, Microsoft Word, Microsoft Excel, Public Speaking, PowerPoint, Outlook, Time Management, English, Customer Service, Telephone Skills, Windows, Critical Thinking

Education
Barry University   2008 — 2011
Bachelor of Arts (B.A.), Philosophy

University of Hartford   2006 — 2008

Marijo Ogle Marijo Ogle Palm City, Florida Details
Marijo Ogle's Aegis Communications Experience November 2012 - Present
Job Consumer Relations Supervisor at Aegis Communications
Industry Biotechnology
Experience
Aegis Communications   November 2012 - Present
Publicis Touchpoint Solutions, Inc.   September 2011 - Present
Graflex, Inc.   March 2009 - September 2011
Parke Davis div. of Warner Lambert Co.   1992 - 1994

Skills
Pharmaceutical Sales

Education
Union College   1988 — 1992
B.S., Biology

Yan Bocharov Yan Bocharov Greater New York City Area Details
Yan Bocharov's Aegis Communications Experience July 2012 - December 2012
Job Insurance Agent
Industry Financial Services
Experience
AEGIS COMMUNICATIONS   July 2012 - December 2012
National Income Life Insurance  March 2011 - June 2012
AMERICAN STOCK TRANSFER AND TRUST CO   October 2007 - January 2011
Rafiana Realty   June 2004 - October 2007

Skills
Customer Satisfaction, Office Management, Microsoft Excel, Sales, Outlook, Customer Service, Microsoft Word, PowerPoint, Program Management, Finance, Financial Services, Investments, Marketing, Microsoft Office, Insurance, Risk Management, Portfolio Management

Education
Touro College   2003 — 2007
Bachelors of Science, Business Management & Administration with concentration in Finance

Deirdre Watson Deirdre Watson Greater New York City Area Details
Deirdre Watson's Aegis Communications Experience August 2000 - May 2014
Job customer service at Aegis Communications
Industry Outsourcing/Offshoring
Experience
Aegis Communications   August 2000 - May 2014

Skills
Telecommunications, Call Centers, Program Management, CRM, Vendor Management, Community Outreach, Performance Management, Leadership, Public Speaking, Training, Fundraising, Management, Research

Education
The College of New Rochelle   2005 — 2015
Bachelor's degree

The College of New Rochelle
Bachelor's degree, Psychology

Shelly Wheat Shelly Wheat Killeen/Temple, Texas Area Details
Shelly Wheat's Aegis Communications Experience August 2013 - August 2015
Job Technology Education Teacher STEM Academy at Robert M Shoemaker HS Killeen Independent School District
Industry Computer Software
Experience
Robert M Shoemaker HS Killeen Texas   August 2015 - Present
Robert M Shoemaker HS Killeen Independent School District   August 2015 - Present
University of Phoenix  March 2009 - Present
Aegis Communications   August 2013 - August 2015
Remax Platinum  June 2011 - August 2012
Convergys  October 2008 - June 2009
GC Services  June 2007 - October 2008
Pactiv  May 2001 - June 2007

Skills
Microsoft Office, Databases, Dreamweaver, SQL (basic), Customer Service, 10 Key, Supervisory Experience, Web Design, Windows Server 2008, General Networking, Data Entry, Photoshop, MS Visio, MS Project, MS Visual Studio, SQL Server, Microsoft Server 2012, .Net, C++, Java, Computer and software..., Netbeans, Notepad++, Virtual and In-Person..., Leadership, Employee Training, Time management, Communications by..., Certified to teach..., Certified to teach..., Time Management, Microsoft SQL Server, Visio, Windows Server

Education
Texas Teachers   2014 — 2014
Texas Teaching Certification, Teaching Technology course for EC-12/6-12, B

University of Phoenix   2013 — 2014
Master of Information Systems, Information Technology

University of Phoenix   2011 — 2013
BSIT/SE, Software Engineer

University of Phoenix   2009 — 2011
AAIT, Information of Technology

W Terry Weiss W Terry Weiss El Cajon, California Details
W Terry Weiss's Aegis Communications Experience October 2010 - February 2011
Job Independent marketing agent, Customer Service Representative
Industry Consumer Services
Experience
KDS Marketing  May 2014 - Present
Uitexas   March 2012 - June 2012
Aegis Receivables Mgt Inc   February 2011 - February 2012
Aegis Communications   October 2010 - February 2011

Skills
Customer Service, Office Management, Microsoft Office, Account Management, Medical Billing, Medical Terminology, Computer Literate, Collections, Restaurant Management, Billing Systems, Adult Education, Special Education, Mortgage Servicing, Teaching Experience, Copy Editing, Direct Mail, Toastmasters, Singing

Education
The Ohio State University   1974 — 1976
Bachelor of Arts (B.A.), Sociology

Glenwood High School   1969 — 1972
Diploma, Mathematics, Latin, English, Science

Lanadia Williams Lanadia Williams Dallas, Texas Details
Lanadia Williams's Aegis Communications Experience November 2008 - November 2009
Job To improve upon a company's reputation
Industry Telecommunications
Experience
TagMobile   October 2012 - Present
Advanced Cleaning and Restoration   August 2010 - August 2012
Aegis Communications   November 2008 - November 2009
Heavenly Hands INC.   February 2007 - May 2009
Grump Group Insurance   January 2002 - April 2003

Skills
Customer Service, Receptionist Duties, Accounts Payable, Accounts Receivable, Administrative..., Clerical Skills, Invoicing, Credit, Problem Solving, Microsoft Word, Organization, Microsoft Office, PowerPoint, Strategic Planning, Microsoft Excel

Education
University of Phoenix   2012 — 2012

Tyler Junior College   1996 — 1997

Jamie Dill Jamie Dill Killeen, Texas Details
Jamie Dill's Aegis Communications Experience 2011 - 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Scott & White Healthcare  October 2012 - Present
Aegis Communications   2011 - 2011
Sallie Mae  August 2009 - October 2010
Sallie Mae  May 2005 - August 2009
Sallie Mae  July 2008 - September 2008
Hobby Lobby  June 2004 - May 2005

Skills
Data Analysis, Business Analysis, Technical Support, Customer Retention, Software Documentation, Customer Experience, Outlook, Teamwork, PowerPoint, Process Improvement, Project Management, Customer Service, Account Management, Customer Satisfaction, Leadership, Visio, PeopleSoft, Performance Management, Financial Services, Troubleshooting, Management, Employee Relations, Microsoft Office, Team Building, Healthcare, Training, Access, Operations Management, Banking, Microsoft Word, Research, Microsoft Excel, Employee Training, Workforce Management, Time Management, Call Centers, Data Entry, Public Speaking, Analysis, Coaching, Event Planning, Fundraising, Marketing, Onboarding, Outsourcing, Recruiting, Strategic Planning, Training Delivery

Education
Texas A&M University   1999 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General

Van Elting Van Elting Fort Worth, Texas Details
Van Elting's Aegis Communications Experience May 1997 - March 2001
Job Desktop Support Analyst at Texas Capital Bank
Industry Information Technology and Services
Experience
Texas Capital Bank  October 2013 - Present
CompuCom Systems, Inc  April 2006 - October 2013
CompuCom Systems, Inc  March 2001 - April 2006
Aegis Communications   May 1997 - March 2001

Skills
Active Directory, Windows Server, Troubleshooting, SQL, Windows 7, VMware, Windows, ITIL, Microsoft SQL Server, XP, Servers, Microsoft Exchange, Hardware, Microsoft Office, Help Desk Support, Computer Hardware, Laptops, A+ Certified, Technical Support, Blackberry, TCP/IP, Printers, BMC Remedy, SCCM, Switches, Blackberry Enterprise..., Norton Ghost, Remote Desktop, Service Desk, Workstations, Dell Computers, Citrix, VPN, Software Installation, Group Policy, Windows XP, CompTIA A+

Education
University of North Texas   1994 — 1999
Bachelors of Science; Degree, Applied Liberal Arts; Sociology

Gary Fleischer Gary Fleischer Sierra Vista, Arizona Details
Gary Fleischer's Aegis Communications Experience Operations OfficerCIADecember 1966 - January 1993
Job customer service representative at Aegis communications
Industry Consumer Services
Experience
Aegis communications   Operations OfficerCIADecember 1966 - January 1993

Education
University of Maryland College Park   1973 — 1976
Bachelor of Arts (BA), Political Science and Government

JAY TAYLOR JAY TAYLOR Dallas/Fort Worth Area Details
JAY TAYLOR's Aegis Communications Experience September 2014 - April 2015
Job FHA Mortgage Review Auditor(Contractor) at Treliant Risk Advisors
Industry Financial Services
Experience
Aegis Communications   September 2014 - April 2015
City of Dallas  June 2014 - August 2014
Sierra Pacific Mortgage Company, Inc.   April 2013 - August 2013
Sente Mortgage  October 2012 - February 2013
Accenture  May 2012 - September 2012
DISYS  July 2011 - February 2012
Open Systems Technologies  August 2010 - December 2010
Countrywide/Bank of America  June 1997 - July 2010

Skills
Mortgage Banking, Mortgage Lending, Loans, Loan Origination, FHA, Loss Mitigation, Mortgage Servicing, Retail Banking, Wholesale Operations, Underwriting, FHA financing, USDA, Compliance, Quality Auditing, Quality Control, Risk Management, Workflow Management, Operations Management, Associate Development, Tax Preparation, Financial Calculations, Collections, Credit Analysis, Credit, Leadership, Strategic Planning, Business Development, Project Management, Loan Modifications, Internal Audit, Refinance, Finance, Financial Analysis, Automated Underwriting..., Forensic Analysis, Financial Services, Operational Risk, Process Improvement, Title Searches, Title Insurance, Loan Servicing, Construction Loans, Correspondent, Purchase Contracts, Financial Risk

Education
University of North Texas
Personnel Management

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