AT&T Global Services
Industry: Company
DescriptionFounded: 1983 Parent organization: AT&T
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AT&T Global Services Employees
AT&T Global Services May 2013 - Present
Xerox January 2011 - June 2012
ACS A XEROX COMPANY January 2008 - December 2010
RESULTS MARION June 2006 - January 2008
Skills
Program Management, Project Management, Management, Process Improvement, Vendor Management, Software Documentation, Leadership, Business Process, Call Centers, Business Process..., SDLC, Business Analysis, Visio, MS Project, IT Management, Software Project..., Project Planning, Risk Management, Budgets, Change Management, Requirements Analysis, SharePoint, Time Management, Proposal Writing, IT Service Management, Requirements Gathering, Telecommunications, Agile Project Management
Education
University of Notre Dame - Mendoza College of Business 2013 — 2014
Post Graduate Study, Executive Management
Keller Graduate School of Management 2010 — 2011
MBA, Project Management
Olivet Nazarene University 2001 — 2006
B.S., Psychology
So Cal Business Services, Inc. May 2011 - Present
Cupertino Kitchen and Design 2005 - 2011
AT&T Global Services 2002 - 2007
Bartlett and Son Construction Inc 1977 - 2002
Skills
New Business Development, Team Building, Business Strategy, Business Development, Marketing, Lead Generation, Account Management, Leadership, Organizational..., Strategic Planning, Marketing Strategy, Operations Management, Email Marketing, Online Advertising, Entrepreneurship, Social Media Marketing, Small Business, Employee Relations, Customer Service, Social Networking, Sales, Online Marketing, Recruiting, Selling, Coaching, Sales Management, Team Leadership, Cross-functional Team..., Negotiation, Contract Negotiation, Advertising, Salesforce.com, Strategic Partnerships, Leadership Development, Public Speaking, Social Media, Start-ups, Direct Sales, Training, Networking, Management Consulting
Education
Pasadena City College
Associate of Arts (AA)
San Gabriel High School
Graduated
The Renegade Team
AT&T Global Services January 2015 - Present
AT&T Global Services August 2010 - January 2015
AT&T Global Services October 2007 - January 2009
AT&T Global Services January 2003 - October 2007
AT&T Global Services April 2000 - January 2003
IBM Global Services May 1997 - April 2000
Skills
WAN, Pre-sales, IP, MPLS, VoIP, Telecommunications, Managed Services, Networking, Frame Relay, Software Documentation, Management, CRM, ATM networks, Sales Operations, Enterprise Software, Solution Selling, Data Center, Cloud Computing, Unified Communications, Account Management, Sales, Customer Satisfaction, Wireless, Cisco Technologies
Education
New York Institute of 2004 — 2008
MBA, Information Systems Management
New York Institute of Technology 2004 — 2007
MBA, Concentration information systems
University of Tampa 1995 — 2000
Management information systems, Technology
University of Tampa
B.S, Information Technology Management
Baruch College August 2015 - Present
Raj Jewels- Bansal Group March 2014 - Present
AdWebSpark March 2014 - Present
Fashion Institute of Technology August 2014 - December 2014
AT&T Global Services October 2011 - February 2014
Zevarat Inc December 2005 - December 2011
MindsEye Analytics November 2008 - September 2011
Integrated Worldwide April 2008 - June 2008
Gulf News 2004 - 2008
Gray Business Communications 2000 - 2002
Skills
Keyword Analysis, SEO, SMO, Keyword Research, Landing Page..., Link Building, Traffic Generation, Website Monetization, Organic Search, Off Page Optimization, Social Bookmarking, Social Networking..., Social Networking..., Blogger Outreach, Blog Development, Social Media Monitoring, Interactive Marketing..., Trend Tracking, Search Engine Submission, Search Engine..., SEO copywriting, Google Webmaster Tools, Direct Marketing, Email Marketing, Digital Marketing, Analytics, Google Adwords, PPC Bid Management, MPLS VPN, Online Marketing, Web Marketing, Conversion Optimization, Lead Generation, Search Analysis, Marketing Strategy, Social Media Measurement, Blogging, SEM, Google Analytics, Web Analytics, PPC, Content Strategy, E-commerce, Social Networking Sites, Online Social Networking, Trend Following, Blogger, Social Networking
Education
Mercy College 2007 — 2009
MS, Direct and Interactive Marketing
New York University 2007 — 2009
MS, Direct and online marketing
University of Lincholnshire & Humberside 1996 — 1999
BBM, Marketing
Cummins Inc. 2014 - Present
AT&T Global Services September 2011 - May 2014
Skills
Teststand, Excel VBA and Macro, LabVIEW, Using Vector tools, Engine Performance, FMEA process, Microsoft Office, SAE Standards, Open Project, INSITE, Technical Functional..., Leadership, Multisim, Pspice, Windows, C++, PowerPoint, Customer Service, Microsoft Excel, Matlab, Teamwork, Microsoft Word, Time Management, Research, English, C, Ethical Leadership, Social Media, HTML, DMAIC, Event Planning, Power System Simulation..., AutoCAD Electrical, Six Sigma White Belt, Six Sigma, Six Sigma Yellow Belt, AutoCAD, Java, Knowledge in TCP/IP,..., Six Sigma Green Belt, Public Speaking, Expertise with Cisco..., Knowledge of IP Routing..., DFMEA
Education
New Jersey Institute of Technology 2014 — 2015
Master of Science (M.Sc.), Electrical Engineering with specialization in Mechatronics
New Jersey Institute of Technology 2010 — 2014
Bachelor of Science (B.Sc.), Electrical Engineering (Power and Energy Systems, Controls Engineering Options)
Yaba College of Technology
Electrical and Electronics Engineering
UNEAK HAIR BY KENYA March 2014 - Present
Citi January 2013 - May 2013
AT&T Global Services 2009 - 2010
Skills
Customer Service, Cosmetology, Troubleshooting, Routers, LAN-WAN, Networking, Network Security, Windows 7, PowerPoint, Microsoft Office
Education
Ogle School Hair Skin Nails-Arlington 2013 — 2014
Cosmetology/Cosmetologist, General
Northwestern State University
Center for Sustainable Energy (CSE) January 2015 - Present
Burwood Group July 2014 - December 2014
Trace3 July 2011 - July 2014
Sempra Energy January 2005 - July 2011
AT&T Global Services January 2005 - January 2006
County of Santa Barbara 2001 - 2004
Skills
PMP, Consulting, Virtualization, ITIL, Data Center, Project Management, Cross-functional Team..., Information Technology, Infrastructure, Vendor Management, Disaster Recovery, Enterprise Architecture, Business Development, Integration, IT Strategy, Strategy, Program Management, Visio, Telecommunications, Pre-sales, Professional Services, Project Delivery, Management, Networking
Education
Northeastern University
Master of Science (MS), Project Management
University of California, San Diego 2006 — 2008
Project Management Certificate
University of Massachusetts, Amherst 1991 — 1995
B.S., Fisheries Biology
General Datatech January 2012 - Present
AT&T Global Services December 2009 - January 2012
Communication Experts 2006 - 2009
Skills
EIGRP, Juniper, Cisco Technologies, CCNA, CCNP, OSPF, Frame Relay, WAN, BGP, Routers, Switches, LAN-WAN, MPLS, Computer Network..., ATM networks, Cisco IOS, Routing, Networking, Network Engineering
Education
North Lake College 2007 — 2009
CCNA, Cisco
AT&T Global Services March 2013 - Present
NJIT January 2009 - May 2012
Ralph Clayton and Sons Co January 2010 - January 2012
Skills
Microsoft Office, Leadership Development, Windows & Mac operating..., Linux, Technical Support, Telecommunications, HTML, Visio, Adobe Creative Suite, Software Installation, SQL, Microsoft Excel, Communication Skills, Team Building, JavaScript, Oracle PL/SQL..., Motivation, Consultative Sales..., VSP, Visual Basic, Windows, Management, PowerPoint, Sales, Communication, Leadership
Education
New Jersey Institute of Technology 2009 — 2013
B.S, Information Technology
Saint Francis University 2008 — 2009
Studied Developmental and Sports Psychology
Sumo Logic May 2014 - Present
TIBCO Software Inc. April 2013 - May 2014
BlueCat Networks August 2010 - March 2013
AT&T Global Services January 2010 - August 2010
AT&T Global Services June 2009 - February 2010
Network Health August 2007 - February 2009
Network Health February 2007 - August 2007
Mazu Networks, Inc. April 2006 - January 2007
Mazu Networks, Inc. January 2001 - May 2004
Army National Guard November 1995 - February 1998
Skills
DNS, DNS management, DNS administration, DHCP, Dhcpd, DNSSEC, Linux, IPv6, Shell Scripting, STIG, Servers, Firewalls, Security, VPN, Routers, Active Directory, Disaster Recovery, IP, Troubleshooting, Network Security, Network Administration, TCP/IP, CISSP, Cisco, Switches, IP Networking, IDS, Network Engineering, Routing, Unix, System Administration, Network Design, Windows Server, Network Architecture, Windows Server 2003, Information Security, Networking, Computer Security, Project Management, Process Improvement, Managed Services, IPSec, IT Management, Information Security..., Information Technology, System Deployment, Cisco Technologies, Cloud Computing, Enterprise Software, Integration
Education
University of Massachusetts Lowell 2007 — 2011
Bachelors
Middlesex Community College 2006 — 2007
AA
Computer Learning Center 1996 — 1996
Certificate
Near North Health Service Corporation September 2014 - Present
Emed Health iT, INC January 2005 - January 2013
Near North Health Service Corporation May 2002 - January 2005
AT&T Global Services August 1999 - January 2002
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Outlook, English, Windows, Research, Budgets, Strategic Planning, Negotiation, Pharmaceutical Industry, Teaching, HTML, Photoshop, Public Speaking, Sales, Management, Program Management, Administrative..., Healthcare, Event Planning
Education
Northern Illinois University
Bachelor of Science (BS), Biology/Biological Sciences, General
AT&T Global Services 2013 - Present
Verizon Enterprise Solutions Group January 2009 - March 2013
AT&T March 2000 - January 2009
MCI Corporation December 1994 - March 2000
Cable & Wireless, Inc. June 1990 - December 1994
Canon / Ambassador Business Solutions, Inc. November 1988 - June 1990
Skills
Managed Services, Unified Communications, Solution Selling, VoIP, Co-location, Telecommunications, MPLS, Account Management, Direct Sales, Wireless, Cloud Computing, Professional Services, Sales Management, SaaS, CRM, Customer Engagement, Customer Satisfaction, Selling, Channel, Customer Service
Education
Michigan State University 1984 — 1988
Bachelor of Arts
AT&T August 2014 - Present
AT&TA October 2008 - Present
AT&T Global Services November 1997 - Present
Skills
CISSP, Certifications, Community Emergency..., Windows Server, Information Security, Computer Security, Information Security..., Wireless, Telecommunications, Data Center, WAN, Disaster Recovery, Servers, Cisco Technologies, Firewalls, Network Engineering, System Administration, TCP/IP, VPN, Microsoft Certified..., Security, Network Architecture, LAN-WAN, VoIP, Cisco IOS, BGP, Routers, Technical Support, Virtualization, Switches, Network Security, CCNP, IT Operations, Routing, ITIL, Juniper, IT Management, Network Design
Education
McKendree College 1991 — 1993
Bachelor of Business Administration (BBA), Business Administration and Management, General
FilaInc November 2003 - Present
WPUNJ and MOLI 2005 - 2008
AT&T Global Services May 1999 - November 2003
IBM 1968 - 1999
Skills
Program Management, Budgets, Teamwork, Coaching, Customer Service, Java, Social Media, Team Leadership, Teaching, Microsoft Excel, Editing, Public Speaking, C++, Management, Marketing Strategy, Team Building, Photoshop, English, Negotiation, Sales Management, New Business Development, Accounting, Retail, Strategic Planning, Public Relations, Sales, AutoCAD, Microsoft Office, Project Management, Event Management, PowerPoint, Research, SQL, Microsoft Word, Event Planning, C, Outlook, HTML, Project Planning, Inventory Management, Windows, Marketing, Time Management, Data Analysis, Training, Access, Analysis, Leadership, Market Research, Change Management
Education
Passaic County Community College 2014 — 2017
AAS or AS, Homeland Security, Law Enforcement, Firefighting and Related Protective Services
William Paterson University of New Jersey 2007 — 2008
Master of Business Administration (MBA), Management and Finance
William Paterson University of New Jersey 2005 — 2008
BS, MBA, Management and Finance, 3.6
Passic Community College 2005 — 2006
AS, Business and Computer Information
G5 Painting and Construction June 2006 - Present
SPG Solar March 2011 - April 2011
Somerset Management February 2006 - June 2006
Sedgefield Associates, Inc February 2003 - February 2006
EMC November 2000 - November 2002
IBM Global Services October 1995 - September 2000
AT&T Global Services February 1990 - October 1995
Skills
Technical Training, Data Center, Business Strategy, Construction Management, Logistics, Supervisory Skills, Technical Presentations, MS Project, Project Planning, Project Execution, Program Management, Process Improvement, Contract Management, Process Engineering, Vendor Management, Resource Management, Cross-functional Team..., Operations Management, Disaster Recovery, Project Coordination, PMI, Project Implementation, Business Management, Team Building, Vendor Relations, Team Leadership, Business Analysis, Business Process, Problem Solving, IT Management, Planning, Cost Analysis, Documentation, Change Management, Quality Assurance, Customer Relations, Vendor, PMO, Scheduling, Budgeting, Earned Value Management, MS Office Suite, Project Management, Management Consulting, Forecasting, Management, Process Scheduler, Software Documentation, Troubleshooting, Budgets
Education
Sussex County Community College 2010 — 2010
Certificate, Solar Panel Design and Installation
EMC University 2001 — 2001
Certificate, Project Management
New Jersey Institute of Technology 1989 — 1992
MS, Management Information Systems
New Jersey Institute of Technology 1984 — 1989
BS, Industrial Engineering
PHHS 1980 — 1984
AT&T Global Services October 2011 - Present
Skills
Father, Husband, Social Skills, Network Administration, Computer Technology
Education
Mesa Community College
Associate's degree, Computer Science
AT&T Global Services January 2007 - Present
AT&T Network Operations January 1999 - January 2007
Skills
Cisco Technologies, Switches, Wireless, Network Design, Telecommunications, DSL
Education
Penn State University
Twin Lakes High School
AT&T Global Services January 2011 - Present
Affiliated Computer Services (a XEROX Company) October 2004 - February 2011
Solutions 2000! September 2000 - January 2003
Supernet Limited April 1999 - September 2000
Skills
CCNP, Network Design, Cisco Technologies, Juniper, Network Engineering, VPN, MPLS, Network Security, Security, Routing, LAN-WAN, F5 BigIP, BGP, EIGRP, CCIE, OSPF, Frame Relay, Six Sigma, Data Center, Firewalls, Troubleshooting, IT Operations, Servers, DNS, Routers, Networking, ITIL, ISIS, Quantitative Analytics, CCNA, IP, Network Administration, VMware, Managed Services, Disaster Recovery, Virtualization, DHCP, System Deployment, Data Mining, Predictive Modeling, SAS E-Miner, Big Data, Data Analysis, Financial Modeling, Corporate Finance, DCF Valuation, International Business, Project Management, Agile Methodologies, Agile Project Management
Education
Darla Moore School of Business University of South Carolina 2012 — 2014
MBA, International Business Management
NED University of Engineering and Technology 1995 — 1999
Bachelor of Science (BS), Electrical Engineering Technologies/Technicians
Restaurant Technologies, Inc. June 2015 - Present
Restaurant Technologies, Inc. September 2013 - Present
Chicago Tech, Inc. April 2012 - April 2013
Redflex Traffic Systems September 2008 - December 2011
AT&T Global Services 2005 - 2007
Avaya May 2000 - October 2004
IBM 1997 - 2000
Skills
Customer Relations, Contract Negotiation, Customer Satisfaction, Marketing Strategy, Forecasting, Account Management, New Business Development, Team Leadership, Customer Service, Program Management, Sales Process, Selling, Telecommunications, CRM, Management, Strategy, Sales
Education
New York University 2004 — 2007
MS, Management & Information Systems
Western Illinois University 1987 — 1991
B.S, Psychology
AT&T Global Services April 2012 - Present
TELUS Communications May 2006 - February 2012
TELUS Communications 2006 - 2010
Future Electronics - Convergia Networks Inc 2005 - 2006
Panasonic Peru 1996 - 2002
Skills
PMP, PMI, Telecommunications, ITIL, MS Project, Management, Project Management, IP, Analysis, Business Process, Leadership, SharePoint, VoIP, Testing, Forecasting, Integration, Business Analysis, Vendor Management, Managed Services, Software Project..., Product Development, System Deployment, Team Leadership, IT Management, Product Management, Program Management, Project Portfolio..., Microsoft Project
Education
McGill University 2010 — 2011
Project Management
McGill University 2007 — 2008
Cerificate in Treasury and Finance, Management
McGill University 2003 — 2005
Diploma in Management with Internationsl Business Concentration, Management
Universidad de Lima 1986 — 2003
Industrial Engineer, Engineering
MAS
Jobin Realty December 2006 - Present
Microsoft (Tellme Networks) July 2008 - August 2012
AT&T Global Services April 2009 - November 2009
Unisys February 2007 - July 2007
Unisys May 2006 - February 2007
Transaction Network Services July 2005 - February 2007
Primus Telecommunications Group, Inc. March 2005 - July 2005
Qwest Communications July 2000 - October 2004
Sprint October 2000 - March 2001
UUNET December 1999 - June 2000
Skills
Cisco, Network Operations, Network Provisioning, IP Addressing, Telecommunications, Nortel switches, Cisco Switches, Switches, Network Engineering, WAN, LAN, VoIP, Data Center, Cisco IOS, Cisco Call Manager, Juniper, Network Administration, Wireless Networking, IP Networking, IP, DHCP, SSH, Telco, DS3, T1, Fiber Optics, Cable Management, Patch Management, SunOS, Unix, Linux, Microsoft, Cisco Technologies, Cisco Nexus, Technical Support, Troubleshooting
Education
Atlantic Airways 2010 — 2011
Private Pilot
Moseley Real Estate Schools 2006 — 2007
License, Real Estate Salesperson
Professional Bartending School 2004 — 2004
Certificate, Certified Professional Bartender
Northern Virginia Community College 1999 — 2002
A.A.S, Information Systems Technology Networking
Orange Technical Institute 1998 — 1999
Certificate, Microsoft Certified Systems Engineer (MCSE))
Hayfield Secondary School 1990 — 1994
H.S. Diploma, Information Technology
Helping Hands Gallery January 2014 - Present
Sunbelt Business Brokers of New Orleans June 2012 - Present
Healthcare Margin Specialists March 2012 - Present
Cost Reduction Systems October 1985 - Present
University of fondwa August 2010 - December 2012
Westbank Family Medicine, LLC October 2001 - 2011
Canizaro Distribution, Co. April 2000 - August 2002
AT&T Global Services December 1970 - July 1998
Skills
Fundraising, Start-ups, Customer Service, Strategic Planning, Marketing, Sales, Entrepreneurship, Management, Small Business, Nonprofits, Analysis, Non-profits, Budgets, Training, Leadership Development, Program Development, Organizational..., Volunteer Management, Strategy, Team Building, Business Strategy, Retail, Healthcare, Business Planning, Community Outreach, Event Management, Social Networking, Project Planning, Public Speaking, Grant Writing, Event Planning, Proposal Writing, Competitive Advantage, Product Development, Social Media, Coaching, Government, Project Management, Marketing Strategy, Policy, Administration, Community Development, Grants, MBA Certificates, Project/Product..., Due Diligence, Selling Businesses, Mergers & Acquisitions, Deal Execution, Real Estate
Education
Northeastern University 1975 — 1979
Bachelor of Science (BS), Indusrtrial Technology
Wentworth Institute of Technology 1970 — 1975
Engineer's Degree, Electronic Engineering
Frere Instruction Chretienne
Trenton State College
Graduate Training in Finance and Management
Madison Square Park Conservancy September 2013 - Present
Pivot Point Consulting Partnership October 2010 - August 2013
Tamworth Community Foundation March 2011 - Present
Children's Museum of the Arts November 2004 - May 2010
National Track & Field Hall of Fame August 2000 - October 2004
AT&T Global Services June 1990 - July 1994
Princeton University August 1986 - August 1987
Harvard University February 1985 - July 1986
Skills
Non-profits, Fundraising, Public Speaking, Strategic Planning, Non-profit Board..., Budgeting, Community Outreach, Goal Oriented, P&L Financial Management
Education
New York University 1988 — 1990
Master's in Public Administration, Finance
University of New Hampshire 1982 — 1986
BS, Economics
Modern Gourmet Cooking School 1979 — 1980
Professional Certificate in French Cooking
Oxford University 1977 — 1977
Fall Semester Abroad, English Literature, Junior in High school
PROFESSIONAL DEVELOPMENT
Palfrey Street School 1974 — 1978
Cambridge Friends School
Texas U Can Paint August 2011 - Present
Freedom Group Inc USA October 2006 - July 2011
AT&T Global Services February 2004 - October 2006
Skills
Project Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Photoshop, Team Leadership, Software Documentation, Public Speaking, Contract Negotiation, Management, Strategic Planning, Web Design, Budgets, Retail
Education
Pellissippi State Community College 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Civil Engineering Technology/Technician
University of Tennessee-Knoxville 1984 — 1988
Fine/Studio Arts, General
Abacus Data Systems, Inc. February 2015 - Present
AMN Healthcare October 2014 - February 2015
North Island Credit Union March 2011 - May 2014
IBM July 2009 - March 2010
IBM December 2008 - July 2009
IBM Global Services December 2007 - December 2008
AT&T Global Services December 2005 - December 2007
SBC (Pacific Bell) August 1996 - September 2005
Skills
ITIL, Mainframe, Sarbanes-Oxley Act, Disaster Recovery, Data Center, Troubleshooting, Cisco Technologies, Unix, System Administration, Security, Information Technology, IT Service Management, Network Security, Business Continuity, Windows Server, Information Security..., Process Improvement, Operating Systems, Network Administration, Linux, Telecommunications, Servers, Active Directory, Networking, Software Documentation, Microsoft Exchange, Integration
Education
University of California, San Diego 2011 — 2012
Ceritification Program, UCSD Extension \ Healthcare Information Technology
National University 1991 — 1993
MBA, Computer Information Science
San Diego State University-California State University 1985 — 1990
BS, Information Decision Systems
Indepentent Medical Billing Specialist July 2009 - Present
TriWest Healthcare Alliance November 2005 - May 2009
ConocoPhillips April 2004 - October 2005
Avaya September 2000 - February 2002
AT&T Global Services February 1993 - September 2000
Skills
Avaya, Service Delivery, VoIP, Telephony, Management, Troubleshooting, Software Documentation, WAN, Disaster Recovery, Vendor Management, Unified Communications, Cross-functional Team..., Customer Experience, Customer Satisfaction, Help Desk Support, Customer Retention, Networking, Software Installation, Integration, Outsourcing, Data Center, PMP, ITIL, SIP, Contact Centers, Technical Support, System Deployment
Education
University of Denver 1998 — 2000
Project Management
Mt. San Antonio College 1969 — 1971
Associate of Arts (A.A.), Home Economics
Teva Pharmaceuticals April 2015 - Present
Barrick Gold Corporation March 2012 - March 2015
HCL AXON March 2012 - May 2012
Capstar Partners July 2011 - October 2011
Subaru of America 2010 - June 2011
Jacobus Energy 2010 - 2010
Subaru of America October 2007 - December 2009
AT&T Global Services July 2007 - October 2007
Subaru of America November 2005 - June 2007
Pitney Bowes January 2005 - November 2005
Skills
Business Intelligence, CRM, ERP, EPM, Digital Marketing, Email Marketing, Systems Analysis, Databases, Data Warehousing, OBIEE, Data Analysis, Oracle E-Business Suite, SDLC, Testing, Solution Architecture, Oracle, Business Analysis, Informatica, Integration, Requirements Gathering, Oracle Applications, Siebel, Analytics, BI Publisher
Education
Stanford University 2012 — 2013
Stanford Certified Advanced Project Management, Project Management
Michigan Technological University
Master of Science
Aerogen Datacomm January 2009 - Present
Realestate Development Corporation November 2012 - March 2013
Teledata Technology Solutions (TTS Consulting) July 2003 - January 2008
Teledynamic Communications October 1998 - August 2001
Totalcomm Voice and Data Systems February 1993 - September 1998
AT&T Global Services January 1989 - January 1993
Skills
Sales Management, Network Administration, Telecommunications, Start-ups, Cloud Computing, Business Strategy, Security, Network Security
Education
San Jose State University 1988 — 1989
BA, Business Administation
Ohlone College 1986 — 1987
Associates Degree, Computer Science
AT&T June 2014 - Present
AT&T-Labs November 2008 - November 2013
AT&T Global Services January 1991 - November 2008
Skills
Telecommunications, Customer Service, Microsoft Office, Microsoft Excel, Vendor Management, Networking, Program Management, PowerPoint, Strategic Planning, VoIP
Education
University of Phoenix-Atlanta Campus 1999 — 2000
MBA-International Business
Morgan State University 1976 — 1980
Bachelor of Arts (B.A.), Speech Communications
Neuner's Service Center June 2013 - January 2015
Cromie Elementary School June 2013 - September 2014
President of MOMS Club of Warren, MI June 2010 - June 2013
AT&T Global Services 2001 - June 2005
Skills
Fundraising, Event Planning, Volunteer Management, Nonprofits, Community Outreach, Event Management, Public Speaking, Social Media, Customer Service, Grant Writing, Public Relations, Microsoft Office
Education
Mott Community College 1995 — 2000
Child Development, Business Administration, Photography
Davison High School
Bank of America 2009 - 2013
AT&T Global Services August 1988 - November 1998
Skills
Banking, Account Management, Management, Start-ups, Credit, Credit Analysis, Commercial Banking, Loans, Retail Banking, Mortgage Lending, Risk Management, Portfolio Management, Commercial Lending, Customer Service, Public Speaking, Microsoft Office, Coaching, Leadership, Leadership Development, Training, Team Building, Nonprofits, Strategic Planning
Education
Florida State College at Jacksonville
Nova Southeastern University
Summary of Skills January 1985 - Present
ITT Technical Institute January 2006 - October 2011
IHSAA 1998 - 2011
AT&T Global Services 2002 - 2005
Sprint 2001 - 2003
ROLM 1984 - 1993
Skills
Training, Team Building, Strategy, Strategic Planning, Selling, Sales, Recruiting, Public Speaking, Project Management, Program Management, Organizational..., Negotiation, Management, Leadership, Customer Service, Customer Satisfaction, Coaching
Education
Cal State Northridge 1973 — 1979
BS, Sociology
Pasadena City College 1975 — 1977
AS, Sociology
Time Warner Cable Business Class June 2014 - Present
Applied Multimedia, Inc. July 2008 - May 2014
Verizon November 2004 - June 2008
AT&T Global Services January 2003 - April 2004
AT&T Global Services January 1999 - December 2002
Skills
Video Encoding, Streaming Media, Solution Selling, Product Development, Webcasting, Social Media, Telecommunications, Team Leadership, Business Development, Video Coding, Video, Digital Media, Video Production, Product Management, Integration, Salesforce.com, Broadcast, Management, Digital Video, Multimedia, IPTV, Content Management, VOD, New Media, HD Video, Analytics, Mobile Devices, Sound, Digital Asset Management, Strategic Partnerships, Enterprise Software, IP, Mobile Applications, Web Video, Content Strategy, Digital Strategy, Content Distribution..., E-commerce, Transcoding, Web Analytics, Digital Marketing, Corporate Communications, Mobile Marketing, Online Marketing, Product Marketing, User Experience, Cloud Computing, SaaS, Account Management
Education
Old Dominion University
BSEE, Electrical Engineering
S4L Studios, Inc June 2008 - Present
AT&T Global Services February 1999 - February 2008
Skills
Direct Sales, Sales Management, Program Management, Networking, Marketing Strategy, Cloud Computing, Telecommunications, Negotiation, Sales, Event Planning
Education
San Diego State University-California State University 1987 — 1990
Bachelor Of Science, Public Administration
Palomar College 1985 — 1987
AKA MR WONDERFUL LLC April 2015 - Present
AT&T Global Services March 2012 - June 2015
AT&T Signature Client Group West April 2011 - June 2015
AT&T June 2006 - May 2011
AT&T 1996 - 2010
AT&T 1996 - 2010
Choice One Communications December 2002 - November 2004
Connect Point Technologies January 2002 - November 2002
AT&T August 1999 - September 2001
AT&T March 1996 - July 1999
Skills
Cloud Computing, Managed Services, Strategic Partnerships, Telecommunications, Networking, New Business Development, Selling, Enterprise Software, VoIP, Strategy, Start-ups, IP, Solution Selling, CRM, Channel Partners, Integration, Direct Sales
Education
New York University 1980 — 1984
AT&T Mobility August 2010 - Present
AT&T Global Services 2010 - Present
Eiler Technical Enterprises May 2006 - August 2010
EDS Group February 2007 - December 2008
AT&T 2003 - 2006
AT&T Services Inc. 2002 - 2006
Capgemini 1997 - 2001
SECOR 1994 - 1996
Titan Corporation 1985 - 1994
Raytheon 1985 - 1991
Skills
Programming, Web Development, Database Development, Software Engineering, Agile Methodologies, PHP, Project Management, Databases, Eclipse, Unix, Java, Enterprise Software, Subversion, Data Modeling, HTML, Unix Shell Scripting, Database Design, Oracle, XML, SDLC, SQL, Data Warehousing, Software Development, Microsoft SQL Server, Scrum, CSS, C++, Windows, Business Intelligence, Telecommunications, Hardware, Business Analysis, C, Networking, SOA, SharePoint, Testing, Integration, Web Services, Cloud Computing, Linux, Visual Basic, Visio, Requirements Analysis, PL/SQL, Perl, Troubleshooting, Enterprise Architecture, Team Leadership, Software Project...
Education
Michigan State University 1979 — 1983
B.S., Systems Science
Speedway High School
Ace Hardware March 2011 - Present
AT&T Global Services October 2010 - March 2011
Allstate Insurance March 1996 - November 2009
Software Architects January 1989 - March 1996
AT&T 1987 - 1989
AT&T 1985 - 1987
Fannie May Confections Brands Inc. 1984 - 1985
Zack Company 1980 - 1984
Skills
SDLC, Analysis, Mentoring, SQL Server, Excel, Microsoft Office, Databases, Problem Solving, Windows, Crystal Reports, Application Development, DB2, SAP, SQL, Visio, Process Improvement, Requirements Analysis, Documentation, Access, Data Warehousing, Business Intelligence, COBOL, Mainframe, Insurance, Business Analysis, Word, PowerPoint, Visual Basic, Change Management, Quality Assurance, Retail, Business Objects, Microsoft SQL Server, Systems Analysis, Management, Microsoft Word, Program Management, Software Documentation, Integration, Testing, Software Development, Microsoft Excel
Education
Northern Illinois University 1979 — 1984
Bachelor of Science (B.S.), Accountancy and Computer Science
Triton College
Oakton College
AT&T Global Services August 2010 - Present
Danya International July 2009 - July 2010
USi/AT&T July 2008 - May 2009
Celerity August 2006 - December 2008
Sprint/Nextel January 2008 - March 2008
Fannie Mae Foundation August 2006 - December 2007
Visionet Systems Inc. July 2005 - July 2006
Hewitt Associates January 2005 - July 2005
Montclair State University April 2002 - December 2004
Strategic Technology Partners Inc. June 1999 - March 2002
Skills
PMP, Six Sigma, Lean, SOX Controls, Team Management, ITIL, Analysis, Planning, SDLC, Program Management, Project Planning, Visio, Process Improvement, Business Analysis, Software Project..., MS Project, Requirements Analysis, Business Process..., Change Management, Integration, Strategic Planning, Agile Methodologies, Telecommunications, Business Intelligence, Leadership, Management
Education
Montclair State University 1999 — 2004
Masters, Computer Science (Informatics)
University of the Punjab, Lahore 1994 — 1996
Masters, Physics (Microelectronics)
AT&T January 2008 - Present
AT&T Global Services 2008 - 2009
Skills
VoIP, Hosted Services
Education
Missouri State University 2008 — 2011
BA, Computer information systems
Nan McKay and Associates (NMA) September 2015 - Present
South Miami Community Redevelopment Agency May 2014 - Present
Silver Spoon Solutions November 2012 - Present
Outside The Huddle Inc. May 2012 - Present
Branches, Inc. November 2013 - August 2015
Mater Academy High School June 2014 - August 2014
Sunrise Community, Inc June 2013 - June 2014
South Miami Senior High June 2013 - November 2013
AT&T Global Services January 2013 - April 2013
U.S. House of Representatives July 2012 - August 2012
Skills
Technical Consultation, Policy Analysis, Customer Service, PowerPoint, Student Affairs, Microsoft Office, Microsoft Excel, Public Speaking, Public Relations, Community Outreach, Strategic Planning, Social Media, Fundraising, Training, Program Management, Microsoft Word, Teaching, Social Networking, Leadership Development, Research, Leadership, Event Planning
Education
Miles College 2008 — 2012
Political Science, History, International Studies, Government
Miles College 2008 — 2012
Bachelor of Science (BS), Political Science, 3.2
Solectron 1998 - 1999
NCR Corporation 1996 - 1998
AT&T Global Services 1995 - 1996
NCR Corporation 1979 - 1995
Skills
Program Management, Cross-functional Team..., Data Center, Systems Management, Solution Selling, Virtualization, Channel, Partner Management, Process Improvement, Channel Partners, Business Alliances, Six Sigma, Business Process..., Customer Engagement, Customer Account..., Quality Systems, Iso 9000, Customer Satisfaction..., Building Customer..., Customer Loyalty..., Global Management, Global Teams, CRM, Testing, Hardware, Change Management, Supply Management, Product Management, Strategy, Enterprise Software
Education
Wright State University
BS, Computer Science/Computer Engineering
Miami University
Associate of Science (A.S.), Electrical Engineering Technology
UPS February 2013 - May 2013
UPS October 2012 - January 2013
Flyte Tyme Worldwide Transportation April 2011 - September 2012
Antique and Vintage Woods of America September 2010 - April 2011
Northeast Flooring, Inc. August 2004 - September 2010
AT&T Global Services May 1999 - August 2004
AT&T Corporation May 1999 - August 2003
IBM Global Services, Network Services June 1997 - May 1999
Advantis (Joint Venture Between IBM & Sears) April 1996 - June 1997
Advantis (Joint Venture Between IBM & Sears) April 1993 - March 1996
Skills
Inside / Outside Sales..., Telecommunication..., Transportation, Energy, Consumer Products, Options Strategies, Hospitality Industry, Salesforce.com, Microsoft Office, Sales Management, Logistics Management, Electric Vehicles, Tax Preparation
Education
Muhlenberg College 1978 — 1982
BA, Finance - Business Administration
Trinity Pawling School
General Dynamics Health Solutions January 2012 - Present
BCSSI January 2004 - September 2012
AT&T Global Services January 2003 - January 2004
MTL Services International November 2001 - January 2003
CommerceOne 2000 - 2001
United States Marine Corps 1990 - 2000
Skills
Security Clearance, Program Management, Integration, Process Improvement, DoD, Information Assurance, Government Contracting, Operations Management, Strategic Planning, Business Process..., Leadership, Security, Configuration Management, Enterprise Architecture, PMP, Risk Management, Information Technology, Project Management, Proposal Writing, SDLC, SharePoint, Defense, Requirements Analysis, Military, Vendor Management, Systems Engineering, CMMI, Business Intelligence, Resource Management, Skydiving
Education
Naval Postgraduate School 1995 — 1996
MS, Systems Analysis
United States Naval Academy 1986 — 1990
BS, Engineering
Best Practical Solutions, LLC July 2013 - Present
SAP Americas July 2009 - December 2012
Highdeal April 2008 - July 2009
Metratech Business Solutions Inc. January 2005 - April 2008
Excelergy March 2000 - November 2004
AT&T Global Services January 1998 - November 2000
Systems and Computer Technology Corp (SCT) January 1992 - December 1997
Skills
Enterprise Software, Telecommunications, Professional Services, Call Center, SaaS, Cloud Computing, Integration, Solution Selling, Sales, Product Management, Team Building, Business Intelligence, Project Management, Strategic Planning, Management Consulting, Account Management, Requirements Analysis, Consulting, SAP CRM, Collaboration Solutions, Direct Sales
Education
MIT Sloan School (Executive Program)
Executive Management Program, Managing Information Technolgy Change
Niagara University
Bachelor's degree, Secondary Education and Teaching
Providence College
Master's degree, Educational Leadership and Administration
The Kennedy School of Government, Havard University
Executive/Management Program:, Program on Negotiations for Executives
University of Pennsylvania, Wharton School of Business (Executive Program)
Executive/Management Program, Implementing Strategy, Achieving Company Objectives.
z AT&T Corporation
Non-Degree Technical Training, Microcomputer Architecture and Programming, Basic Premises Engineering, and Data Base Administration
z AT&T Corporation
Non-Degree Managment Courses, Engineering Economy and Decision-Making, Labor Relations Mgmt, Network Administration.
z Cambridge Technology Group
Executive Seminar:, Implementing Information Technology for Strategic Business Advantage
z On Target Sales Program
Sales Training Program, The Target Account Sales Methodology, Engaging Executive Clients and Prospects, Sales Account Plan'g
AT&T Global Services September 2009 - Present
L&M Precision Co, Inc 2012 - 2015
L&M Precision Co, Inc 2012 - 2015
L&M Precision Co, Inc 2012 - 2015
Wachovia, A Wells Fargo Company March 2006 - August 2012
HJ Russell & Company July 1996 - May 2004
Skills
Meeting Facilitation &..., Stakeholder Analysis &..., Risk Analysis &..., Gathering, Decomposing..., Issue Management, Change Management, Process Analysis, Conflict Management, Project Planning &..., Vendor Management, Project Status Reports..., Virtual Team Management
Education
New Jersey Institute of Technology 1971 — 1978
BS
Eastside 1967 — 1971
Acedemic
Ocean County Social Services October 2010 - Present
Robert half - office team March 2003 - December 2009
Universal Supply Inc August 2004 - October 2006
AT&T Global Services October 1974 - June 1998
Education
Ocean County College 1975 — 1978
Business, Social Work Art
Duke University Health System July 2013 - August 2014
Health Decisions May 2011 - May 2013
Matrex Solutions Group March 2010 - March 2011
AT&T Global Services September 2009 - March 2010
BB&T May 2008 - March 2009
AT&T Global Services April 2006 - May 2008
IBM October 2005 - July 2006
Time Warner Cable July 2005 - October 2005
E-Compass Communications February 2003 - December 2004
Lee County, NC Government February 2002 - February 2003
Skills
Cisco Technologies, Telecommunications, Disaster Recovery, Virtualization, Data Center, Information Technology, TCP/IP, Entrepreneurship, VMware, Routers, Vendor Management, VoIP, WAN, Active Directory, Computer Network..., Troubleshooting, Software Documentation, Requirements Analysis, Visio, Business Analysis, Windows Server, Team Building, Integration, Network Marketing..., Direct Sales, Business Continuity, Entrepreneurship..., Microsoft Technologies, Sonicwall, Windows Server 2003, Windows Server 2008, ITIL, Leadership Development, Business Coaching, Networking, Leadership
Education
North Carolina Agricultural and Technical State University 1992 — 1995
AT&T Global Services August 1998 - Present
Skills
VoIP, WAN, Switches, Routing, Network Architecture, Network Design, TCP/IP, LAN-WAN, Telecommunications, Call Centers, Telephony, Routers, Computer Network..., Network Engineering, Managed Services, Cisco Technologies, Vendor Management, Ethernet, Integration, QoS, Wireless, IP, Unified Communications
Education
Nova Southeastern University 1989 — 1991
Bachelor of Science (BS), Professional Management
Florida Junior College 1970 — 1973
Associate's degree, Business Administration and Management, General
ATT - Global Services February 2008 - Present
IBM Global Services May 2005 - February 2008
Panasonic September 1989 - May 2005
Skills
Data Center, Vendor Management, Service Delivery, IT Service Management, IT Operations, Program Management, VoIP, Integration, Telecommunications, IT Management, IT Strategy, Project Management, PMP, Product Management, Service Management, Disaster Recovery, ITIL, PMO, Cross-functional Team..., Cloud Computing, Operations Management, Software Project..., CRM, Software Development, Six Sigma, Enterprise Architecture, Management, Outsourcing, Strategy, Cisco Technologies, Analysis, Project Planning, Infrastructure, Leadership, WAN, Information Technology, Managed Services, Networking, Project Portfolio..., Management Consulting, Team Management, Planning Budgeting &..., People Development, People-oriented, Process Consulting, Wireless, Project Delivery, IT Outsourcing
Education
New Jersey Institute of Technology 1983 — 1988
BSEE, Electrical Engineering
The Hobby Shop April 2013 - Present
Avon Products October 2003 - Present
eBay July 2003 - Present
Family Resource Assoc., Inc. September 2006 - August 2009
Home September 2006 - August 2007
Carolyn's House Daycare September 2005 - December 2005
CSG Systems 2002 - 2003
Lucent Technologies 1993 - 2002
AT&T Global Services 1987 - 1993
Skills
Testing, Program Management, Marketing, Telecommunications, Software Documentation, Quality Assurance, Sales, Customer Service, SQL, Troubleshooting, Operating Systems, Child Development
Education
Monmouth University 1990 — 1991
MS, Software Engineering
Manhattan College 1983 — 1987
BS, Computer Science
Soy Technologies June 2003 - Present
Tele-Tech Company, Inc. January 1990 - May 2002
AT&T Global Services 1977 - 1990
Education
Miami University 1973 — 1977
B. S. Business Administration, Marketiing; Computer Science
Centerville High School 1969 — 1973
RE/MAX HomeTowne Realty April 2010 - Present
AT&T Global Services January 1995 - January 2000
Eastman Kodak February 1988 - December 1995
International Business Machines 1978 - 1988
Skills
Short Sales, ABR, Sellers, Sales, Condos, Relocation, Investment Properties, Residential Homes, Real Estate, First Time Home Buyers, Luxury, Buyer Representation, Listings, Townhomes, Referrals, Investors, Foreclosures, New Home Sales, Real Estate Transactions, REO, Buyers, New Homes, Rentals
Education
Montclair State University 1976 — 1981
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Fairleigh Dickinson University-Metropolitan Campus
AT&T Global Services May 2013 - Present
Hope Valley Country Club April 2011 - May 2013
Laytonsville Golf Course April 2010 - November 2010
Sligo Creek Golf Course March 2007 - April 2010
Falls Road Golf Course August 2005 - March 2007
Skills
Cisco Routers, Cisco Firewall Security, LAN-WAN, Routers, Switches, TCP/IP protocols, Cisco Technologies, Golf, PGA, Golf Instruction, Microsoft Excel, Microsoft Office, Photoshop, Web Design, Customer Service, Event Planning, Golf Course Management, Golf Courses, Merchandising, Microsoft Word, Social Media Marketing, Strategic Planning, Social Networking, HTML, Sports, Management, Information Technology, Advertising, CSS, Web Development, Illustrator, JavaScript
Education
University of Maryland College Park 1997 — 2000
Bachelors, Graphic Design
Montgomery College 1992 — 1995
Architecture
AT&T Global Services June 2012 - Present
West Corporation December 2010 - July 2012
Aspect Software January 2005 - December 2010
Concerto Software (Now Aspect Software) 2001 - 2005
CELLIT Technologies May 2001 - December 2001
AT&T 1999 - May 2001
AT&T 1996 - 1998
AT&T 1995 - 1996
AT&T 1990 - 1995
AT&T 1988 - 1990
Skills
SaaS, SMS, Selling, Marketing Management, Self Service, IVR, CTI, Contact Centers, Unified Communications, ACD, Call Center, Workforce Management, Solution Selling, Telephony, Enterprise Software, Voice Over, VoIP, Call Logging, SIP, Telecommunications
Education
Northern Illinois University 1979 — 1983
Bachelor of Science, Computer Science
AT&T Global Services September 2013 - Present
University of North Texas January 2011 - February 2013
University of North Texas January 2010 - January 2011
Skills
Team Building, Metrics Reporting, Project Management, Pareto Analysis, Pareto Charts, Project Planning, SQL, Java, Databases, Access, C++, Microsoft Excel, Windows, Microsoft Office, Excel, Customer Relations, Customer Service, PowerPoint, SQL Server, XML, Word, MS Project, Planning, HTML, Telecommunications, Troubleshooting, Wireless, VoIP, Data Center, Quality Assurance, Testing, Quality Center, SharePoint, Connect Direct
Education
University of North Texas 2010 — 2013
BA, Art and Science in Information Technology, 3.79
University of North Texas 2010 — 2012
Bachelor of Arts and Science, Information Technology
Navarro College 2008 — 2010
BA. Art and Science, Information Technology
IBM August 2015 - Present
AT&T Global Services August 2014 - July 2015
Verizon Wireless February 2014 - August 2014
Data Networks March 2013 - February 2014
SkyLine Network Engineering January 2012 - February 2013
Digicon Corporation/NHGRI October 2011 - January 2012
Integrated Corporate Services Ltd/GUARANTY TRUST BANK PLC September 2006 - December 2009
Skills
Cisco Technologies, Switches, OSPF, Firewalls, BGP, Network Security, VPN, EIGRP, Juniper, Troubleshooting, Network Engineering, Routing, Network Administration, Network Design, Routers, VLAN, Cisco IOS, Data Center, TCP/IP, System Administration, MPLS, Security, RIP, HSRP, Wireless, Network Traffic Analysis, Wireless Networking, DNS, CCNA, Cisco Security, LAN-WAN, QoS, VRRP, VPLS, Wireshark, Red Hat Linux, CentOS, Cisco Nexus, JUNOS, IPv6, CCNP, OS X, MPLS VPN, Cisco Routers, Packet Capture, Sourcefire, VMware ESX, Intrusion Detection and..., Juniper Technologies
Education
University of Maryland University College
Bachelors of Science
Stanly Community College 2013 — 2013
Vmware vSphere: Configure, Install and Manage (V5.0)
Northern Arizona University 2010 — 2010
Some college courses
Yaba College of technology 2003 — 2005
Associate of Science (A.S.)
Ireti Grammar School, Ikoyi Lagos 1994 — 2000
Senior School Certificate Examination
AT&T Global Services April 2005 - Present
NASDAQ OMX July 1997 - September 2005
Skills
Data Center, Cisco Technologies, Disaster Recovery, WAN, Network Security, Routers, Virtualization, Routing, Firewalls, Cloud Computing, Network Architecture, TCP/IP, Facilities Management, Contract Negotiation, Solaris, Switches, VMware, Managed Services, Vendor Management, Security
Education
Montgomery College 1983 — 1984
AT&T July 2007 - Present
AT&T July 2006 - Present
AT&T Global Services January 2002 - Present
Skills
Troubleshooting, Telecommunications, Project Management, Process Engineering, Testing, Cross-functional Team..., Quality Assurance, Windows, Security, Cloud Computing, Program Management
Education
New York University
Master of Fine Arts (MFA), Cinematography and Film/Video Production
University of Florida
Bachelor of Arts (BA), English Literature (British and Commonwealth)
InfoTech Consulting Groups March 2008 - Present
Syntel March 1998 - February 2008
AT&T Global Services May 1990 - January 1998
Skills
CIO Advisory Services, Agile Project Management, Business Development, Corporate Finance, Sales Management, Account Management
Education
Michigan State University 1996 — 1999
Doctor of Philosophy (PhD)
Yale University 1987 — 1990
BS. Computer Science
Futron Incorporated April 2015 - Present
NetCraftsmen November 2013 - April 2015
Start To End Networks November 2011 - November 2013
AT&T Global Services June 2011 - November 2011
MidAtlanticBroadband February 2010 - June 2011
CGI April 2009 - February 2010
Unisys November 2008 - April 2009
Time Warner Cable 2004 - September 2008
Skills
Cisco Call Manager, CCNP, Cisco, VoIP, Gateway, Cisco Switches, H.323, Switches, SIP, ISDN, VLAN, CTI, Unified Communications, CCNA VOICE, CCNP VOICE, Cisco Emergency..., Cisco Unified Presence..., Cisco Unity Connection, Unified Contact Center..., Cisco Unified Border..., CCNA, IP, Networking, Routers, LAN-WAN, Telephony, EIGRP, TCP/IP, VMware, Telecommunications, Virtualization, Active Directory, Collaboration Solutions, Routing, Cisco Nexus, Network Architecture, Network Design, Cisco Technologies, Cisco Certified, WAN, Computer Network...
Education
Northern Virginia Community College 1991 — 1993
Computer Information System
PricewaterhouseCoopers October 2014 - Present
LexisNexis May 2013 - November 2014
Informatica April 2012 - April 2013
IBM February 2010 - May 2012
SAS Institute December 2008 - April 2010
AT&T Global Services November 1998 - November 2008
The City of Lee's Summit, MO June 1995 - November 1998
Sprint June 1992 - June 1995
IBM Global Services June 1984 - June 1992
Skills
Business Intelligence, Solution Selling, Enterprise Software, CRM, IT Strategy, ERP, Business Process, Sales Process, Team Building, Agile Methodologies, Business Planning, Business Development, Business Strategy, PMP, Solutions Architect, Avanced Analytics, Strategic Roadmaps, Whiteboading Solutions, Security Management, Cisco Security Manager, Cyber-security, Cloud Computing, Cloud Applications, Cloud Security, Cloud Computing IaaS, Cloud-based, Big Data, apache hadoop, Executive Management, SDLC, Strategic Planning
Education
Missouri State University 1980 — 1984
B.S.Computer Science, Finance, Business. Minor in Statistics
Missouri State University 1980 — 1984
BS
Viva Video Productions LLC January 2010 - Present
CNN Latino NY 2013 - 2014
IBLNY 2012 - 2012
AT&T Global Services April 2011 - September 2011
Self Employed September 2009 - May 2011
Stage Red Studios 2009 - 2010
Independent Contractor 2004 - 2009
Univision Communications 2007 - 2008
NBCUniversal, Inc. 2007 - 2007
U.S. Chamber of Commerce 2005 - 2007
Skills
Video Production, Video, Video Editing, Final Cut Pro, Post Production, Editing, Copywriting, Social Media, Film, HD Video, After Effects, Photoshop, Camera Operating, Entertainment, Premiere, Mac, DVD Studio Pro, Animation, Digital Media, Television, Broadcast, Graphics, Film Production, Music Videos, New Media, Multimedia, Voice Over, Broadcast Journalism, Non-linear Editing, Camera Operation
Education
New Jersey City University 1999 — 2004
BA, Media Arts
New Jersey City University 1999 — 2004
Bachelor of Arts, Media Arts
AT&T Mobility November 2012 - Present
AT&T Global Services November 2010 - November 2012
The Ballantyne Hotel and Lodge June 2006 - December 2009
Skills
Microsoft Office, Customer Service, Sales, Marketing, Retail, Account Management, Sales Operations, Social Networking, Customer Satisfaction, Time Management
Education
North Carolina State University 2007 — 2010
AT&T Global Services March 2011 - Present
The Pink Poppy November 2003 - May 2012
Cultural Care Au Pair March 2008 - March 2011
AT&T November 1996 - September 2003
AT&T October 2001 - July 2002
AT&T December 1998 - October 2001
AT&T November 1996 - December 1998
World Trade Center July 1996 - November 1996
World Trade Center Boston June 1995 - July 1996
Skills
Social Media, Interior Design, Salesforce.com, Entrepreneurship, Leadership, Microsoft Office, Cloud Computing, Sales, New Business Development, Account Management, Sales Management, Retail, Team Management, Networking, B2B, Direct Sales, Team Building, Public Relations, Marketing Strategy, Selling, Marketing, Project Planning, Project Management, Management, Strategy, Business Development, Product Management, Program Management, Event Planning, Team Leadership, Business Planning
Education
Merrimack College 1992 — 1995
BA, Sociology
University of Massachusetts, Amherst 1991 — 1992
Business
AppsTek, Inc. December 2013 - Present
Professional Alternatives. July 2012 - December 2013
Treadstone Consulting January 2011 - June 2012
McMann & Ransford May 2010 - January 2011
Cross Training Fitness January 2009 - December 2010
Analysts International Corporation (AIC) August 2009 - May 2010
Treadstone Consulting 2006 - 2009
Perficient 2003 - 2005
Robert Half Technology 2001 - 2003
AT&T Global Services 2000 - 2001
Skills
CRM, Business Development, Strategy, Integration, Management Consulting, Management, Business Intelligence, Project Management, Business Process..., Sourcing, New Business Development, Technical Recruiting, Business Analysis, Vendor Management, Professional Services, Account Management, Recruiting, Consulting, Staffing Services, Cloud Computing, Change Management, IT Strategy, Program Management, Process Improvement, ERP, Enterprise Software, Energy, Contract Negotiation, Talent Acquisition, Team Management, Consultants, Analysis, SAP, Information Technology, Executive Management, Start-ups, Talent Management, Sales Management, Networking, SharePoint, Leadership, Temporary Placement, Resource Management, Business Process, Team Leadership, Training, Outsourcing, Business Management, Oracle E-Business Suite, Executive Search
Education
San Diego State University-California State University 1993 — 1995
Oklahoma State University 1987 — 1989
Enid High 1984 — 1987
Brooks Brothers April 2015 - Present
DCM Foundation August 2014 - January 2015
AT&T Global Services April 2012 - September 2014
NJ Department LWD January 2011 - March 2012
Union County College January 2011 - April 2011
MetLife April 2009 - September 2009
Ameriprise Financial Services, Inc. January 2006 - April 2009
JKM, Environmental January 2005 - December 2006
AT&T Consumer Services January 1998 - December 2004
AT&T Business Services January 1995 - December 1998
Skills
Internet Literacy..., Professional Writer, French Language Fluency, MS Project, MS Office Suite, Marketing Communications, Corporate Communications, Internal Communications, Community Relations, Strategic Communications, Consultancy, Management Consulting, Contract Management, Microsoft Office, Internet, Web Applications, Public Relations, Telecommunications, Community Development, Consultants, Strategy, Marketing Strategy, Professional Writing, Start-ups, Executive Coaching, Business Strategy, Strategic Partnerships, Integrated Marketing, Program Management, Management, Account Management, Coaching, Team Building, Vendor Management, Cloud Computing, CRM, Training, Business Planning, Leadership, Online Marketing, Team Leadership, Social Media, Strategic Planning, Product Marketing, Project Management, Social Media Marketing, B2B, Social Networking, E-commerce, Business Development
Education
Monmouth University 2000 — 2002
Bachelor of Science, Business Administration & Management Concentration, Graduated Cum Laude
Computer Insight, Eatontown, NJ 2011 — 2011
Program Completed and Certified, Microsoft Office 2007 Certification Program
St. Catherine University
Liberal Arts and Sciences, General Studies and Humanities, 3.9 GPA
AT&T April 2014 - Present
AT&T April 2007 - March 2014
AT&T Mobility March 2004 - April 2007
AT&T Global Services April 2002 - April 2004
Skills
Green Belt, People Skills, Customer Retention, Customer Satisfaction, Networking, Leadership, Customer Support, Training, Creative Problem Solving, Management, Business, Team Leadership, Customer Service, Team Building, Time Management, Retail, Cross-functional Team..., Customer Experience, Administration, Team-oriented
Education
Morris Brown College 1977 — 1981
Bachelor of Arts (BA), Mass Communication/Media Studies
New Image Inc. November 1998 - Present
AT&T Global Services November 2001 - Present
GoldMine Software August 2002 - October 2002
Advanced PC Technologies February 1999 - September 2001
Skills
Cable T.V. Technician, Computer Maintenance, Computer Tech Support..., Military & Civilian...
Education
Computer Learning Center 1999 — 2000
Computer Installation and Repair Technology/Technician, 3.82
Mt. San Antonio College 1980 — 1981
Associate of Science (A.S.), Electrical/Electronics Maintenance and Repair Technology
Great Lakes Naval Electrician's "A" School 1981 — 1982
Certificate of Completion, Electrician
AIG Technologies September 2013 - Present
Freddie Mac 2008 - 2012
HUD September 2003 - August 2007
IBM January 1999 - August 2002
AT&T Global Services May 1990 - August 1999
Skills
REXX, SAS Base, z/OS, JCL, CA-Top Secret, SAR, SOX Compliancy, IT Security Policies, Microsoft Office, COBOLII, Quality Assurance, 24x7 Production Support, Batch Programming, Performance Analysis, SQL DB2, SDLC, Software Development, Information Security, IBM Mainframe, Production Support, Mainframe
Education
Hayfield Secondary: Alexandria, VA
Northern Virginia Community College
T-Mobile USA April 2014 - Present
T-Mobile March 2005 - April 2014
T-Mobile March 2005 - April 2010
AT&T Global Services 1996 - 2002
AT&T Wireless 1992 - 1996
Skills
Wireless, Telecommunications, Cellular Communications, Program Management, Sales Operations, Solution Selling, Direct Sales, Customer Retention, Management, Account Management, Mobile Devices, Customer Experience, Vendor Management, VoIP, Call Centers
Education
Montclair State University 1984 — 1990
BS, Science
AT&T Global Services March 2012 - Present
Online Business Systems August 2009 - March 2012
Infogain May 2007 - November 2008
Apple 2007 - 2008
IBM Global Business Services June 2004 - May 2007
LendingTree Loans 2006 - 2006
Emdeon May 2001 - June 2004
Skills
Genesys version 8.x, Avaya PBX integration..., Genesys Call Routing..., Genesys, CTI, Integration, IVR, Call Center, ACD, Avaya, Avaya PBX, Call Routing, VoIP, SIP, Siebel, Routing, Telecommunications, CRM, Contact Centers, Cisco Technologies, Call Centers, Telephony, Testing, Cisco Call Manager, Troubleshooting, Cloud Computing, Version, Workforce Management, SaaS, Databases, IT Management, Unified Communications, Servers, Technical Support, Oracle, Solution Architecture, System Deployment, Sales Engineering, Microsoft SQL Server, Avaya Technologies
Education
Nashville State Community College 1991 — 1995
Associate of Applied Science, Micro Computer Information Systems
Nashville State Community College 1991 — 1994
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Nashville State Technical Institute 1991 — 1994
Associate of Applied Science, Mainframe Computer Information Systems
IBM November 2014 - September 2015
IBM Global Services December 2005 - October 2014
IBM Global Services July 1999 - December 2005
AT&T Global Services 1997 - July 1999
Skills
Management, IT Service Management, Outsourcing, IT Outsourcing, Operations Management, Risk Management, Cross-functional Team..., ITIL, Global Sourcing, Data Center, Strategic Planning, Infrastructure, Vendor Relationships
Education
National Louis University 1997 — 1999
BS, Applied Behavioral Science
The George Washington University 1995 — 1997
Masters Cert, Project Management
AT&T Global Services November 1995 - Present
Skills
Cross-functional Team..., Product Management, Management, Team Building, Strategic Planning, Software Development, Business Strategy, Leadership, Microsoft Office, Business Development, Product Marketing, Contract Negotiation, Event Management, Social Media, Coaching, Negotiation
Education
Ohio Dominican College 1986 — 1990
Bachelor of Arts, Business Administration
Anthony Wayne High School 1982 — 1986
Captain Stannard House April 2004 - Present
AT&T Global Services 2000 - 2005
IBM 1966 - 2000
Skills
Hotels, Event Management, Contract Negotiation, Hospitality, Entrepreneurship, Social Networking, Hospitality Industry, Event Planning, Hospitality Management, Small Business, Tourism, Social Media Marketing, Online Marketing, Online Advertising, Resorts, Trade Shows, Management, Marketing Strategy, Marketing, Social Media
Education
All Hallows HS in the3 Bronx
Pace University - Lubin School of Business
Accounting, Accounting & Data Processing
ADCom Solutions March 2014 - Present
AT&T Global Services April 2011 - March 2014
AT&T November 2010 - April 2011
Skills
Wireless, Direct Sales, Solution Selling, Account Management, Telecommunications, Business Development, Selling, Strategic Partnerships, Cloud Computing, VoIP, SaaS, Networking, Sales Operations, MPLS, Sales
Education
Miami University
Bachelor of Arts and Science, Finance
United States Air Force July 2012 - Present
AppleAditya Birla Minacs July 2011 - December 2011
Restaurant November 2009 - January 2011
AT&T Global Services June 2009 - August 2009
Clearwire October 2008 - January 2009
BASF: The Chemical Co January 2005 - January 2006
Education
North Carolina Agricultural and Technical State University 2006 — 2011
BS, Electrical Engineering
North Carolina Agricultural and Technical State University 2006 — 2011
B.S, Electrical Engineering
HSBC Bank, US. June 2010 - Present
Integrys February 2005 - February 2010
Analysts Internantional Corp. January 2004 - February 2005
AT&T Global Services May 1999 - November 2003
IBM Global Services December 1993 - May 1999
Skills
Disaster Recovery, Security, Governance, Information Security, Network Security, Outsourcing, Information Technology, Management, Vendor Management, Leadership, IT Management, Sarbanes-Oxley Act, Team Leadership, Telecommunications, Operations Management, Change Management, Project Management, Team Building, Analysis, Certified Software..., Negotiation, Infrastructure, Business Analysis, Professional Services, Program Management, Risk Management, CISM, Auditing, Budgets, Compliance, Infrastructure Security, Financial Risk, Computer Security, Visio, Certified Information..., CSM, Compliance Management, Security Infrastructure, SOX, Risk, Integration, IT Strategy, Process Improvement, Call Centers, Business Continuity, Business Process, Data Center, Mergers & Acquisitions, Contract Negotiation, SOX 404
Education
The George Washington University 1997 — 1999
Masters Certification, Project Management
Norwich University 1971 — 1975
BS, Business Administration
IBM Global Technology Services January 2013 - Present
IBM Global Technology Services April 2011 - December 2012
Unisys Corp 2004 - 2009
Unisys Corp 2001 - 2004
Unisys Corp 1988 - 2001
AT&T Global Services August 1986 - August 1988
Amtrak June 1981 - August 1986
Amtrak May 1975 - June 1981
Skills
PMP, ITIL v3 Foundation, ITIL, Project Management, IT Management, Management, Project Planning, Integration, Cross-functional Team..., Program Management, Business Process..., Process Improvement, SharePoint, Vendor Management, Change Management, Team Management, Troubleshooting, Solution Architecture, SDLC, IT Strategy, Business Analysis, Project Portfolio..., Software Project..., Project Delivery, Requirements Analysis, IT Service Management, PMO, Leadership, Outsourcing, System Administration, Team Leadership, MS Project, Call Centers, Service Delivery, System Deployment, IT Operations, Information Technology, Disaster Recovery, Global Delivery, Telecommunications, Resource Management, Governance, Enterprise Software, Infrastructure, Microsoft Project
Education
Northern Virginia Community College 1984 — 2009
EarthLink February 2015 - Present
CloudFounders N.V. November 2014 - Present
Birch Communications September 2013 - November 2014
Lightyear Network Solutions January 2005 - November 2014
Lightyear Network Solutions April 1998 - November 2014
NetGain Technologies, Inc. January 2004 - January 2005
AT&T February 1991 - July 1995
AT&T Global Services February 1987 - May 1989
Skills
Sales Management, VoIP, Telecommunications, MPLS, Managed Services, Sales, Sales Process, Sales Operations, Solution Selling, Account Management, Unified Communications, Selling, Marketing, Product Management, Management, SIP, Direct Sales, Product Development, Business Development, Mobile Devices, Wireless, New Business Development, IP, Telephony, Strategic Partnerships, Co-location, Call Centers
Education
Miami University 1978 — 1982
Business Administration and Management, General
AT&T October 2002 - Present
AT&T Global Services September 2002 - Present
AT&T Solutions October 1999 - September 2002
IBM Canada Ltd. April 1989 - September 1999
Skills
MPLS, Telecommunications, WAN, Network Design, Vendor Management, Security, Data Center, IT Service Management, Account Management, Integration, Pre-sales, CRM, Networking, VoIP, Cisco Technologies
Education
Mohawk College 1994 — 1996
Data Processing and Data Processing Technology/Technician
Fidelity Investments February 2015 - Present
Fidelity Investments May 2011 - February 2015
AT&T Global Services June 2007 - May 2011
USinternetworking June 2007 - April 2011
GXS July 2006 - June 2007
Engineous software inc 2005 - 2006
Skills
Tomcat, Spring, XML, SOA, JavaScript, Struts, Hibernate, Oracle, Unix, Java Enterprise Edition, SOAP, Eclipse, Java, Weblogic, Requirements Analysis, Servlets, Maven, Websphere, REST, Databases, Microsoft SQL Server, Web Applications, MySQL, DB2, JPA, Design Patterns, XSLT, Agile Methodologies, Requirements Gathering, Web Services, JUnit, JSP, Software Development, Enterprise Architecture, JDBC, SQL, JBoss Application Server, Scrum, Linux, CVS, AJAX, Apache, PL/SQL, Software Engineering, JMS, Unix Shell Scripting, SDLC, Spring Framework
Education
North Carolina State University 2001 — 2003
Bachelor of Science, Computer Science
University of North Carolina at Charlotte 2000 — 2001
Bachelor of Science (B.S.), Computer Science
AT&T Global Services February 2008 - Present
AT&T 2001 - Present
IBM Network Security 1996 - 2008
Ciba-Geigy 1983 - 1997
Skills
Networking, CISSP, Security, Information Security, Data Center, Firewalls, Cisco Technologies, Network Design, Network Security, Checkpoint, Computer Security, Disaster Recovery, VMware, Vulnerability Assessment, TCP/IP, Juniper, Cloud Computing, Network Architecture, PCI DSS, IPS, Unix, Information Security..., Virtualization, ITIL, IP, Routers, Servers, Switches, Network Administration, Telecommunications, Penetration Testing, Security Audits, IT Service Management, VPN
Education
Penn State University 1978 — 1983
BS and MBA, Biochemistry and Business Admin
Pennsylvania State University-Great Valley Graduate Center 1978 — 1983
AT&T Global Services January 2013 - Present
AT&T September 2011 - December 2012
AT&T Operations September 2010 - December 2012
IBM 1982 - 1998
Skills
Network Design, Managed Services, WAN, Contract Negotiation, Account Management, Networking, Integration, Telecommunications, VoIP, Strategic Partnerships, Wireless, Data Center, Cloud Computing, Vendor Management, Unified Communications
Education
University of Phoenix 1996 — 2009
BS/Business, Information Systems
Pace University 1991 — 1992
Yorktown High School 1972 — 1975
AT&T Inc April 1996 - Present
AT&T Global Services 2000 - 2011
AT&T 2007 - 2008
AT&T April 1998 - December 2000
Skills
Cloud Computing, Virtualization, Red Hat Linux, Managed Services, Data Center, Storage, Hosting, Servers, Utility Computing, Managed Hosting, SaaS, IP, Disaster Recovery, Solution Selling, Network Architecture, Security, Network Design, High Availability, Consultative Selling, SAN, Storage Area Networks, Network Security, VMware, Product Management, Server Architecture, Solution Architecture, Solaris, Contract Negotiations, Enterprise Architecture, Outsourcing, Solution Design, Pre-sales, Professional Services, Unix, Deployment, Colocation, Enterprise Software, Hosted Services, System Architecture, Contract Negotiation, System Deployment, Networking, Windows Server, Infrastructure, MPLS, Cisco Technologies, Unified Communications, VoIP, Integration, Telecommunications
Education
Ocean County College 1996 — 1998
Computer Science & Business Administation
Union Technical Institute 1983 — 1985
Digital Computer Technology, Computer Science
AT&T February 2008 - Present
AT&T Global Services February 2008 - Present
IBM Global Technology Services 1998 - 2008
IBM January 1986 - December 2002
Skills
WAN, Managed Services, IP, Security, Cloud Computing, Networking, ITIL, Network Design, Data Center, VPN, LAN-WAN, Juniper, Service Delivery, Solution Architecture, Technical Support, Team Leadership, Network Engineering, TCP/IP, MPLS, Network Architecture, Ethernet, Cisco Technologies, Routers, IT Service Management, Telecommunications, Virtualization, OSPF, Routing, Unix, Firewalls, Switches, Cisco IOS, Disaster Recovery, Network Security, Integration, VoIP, ASA, BGP, Network Administration, Enterprise Architecture
Education
North Carolina State University 1970 — 1971
PeopleAdmin May 2014 - Present
ProKiosk July 2011 - April 2014
TalentGuard May 2012 - October 2012
Oracle March 2007 - May 2011
fitness and training centers October 2005 - July 2007
AT&T Global Services September 2001 - October 2005
MCI Communications May 1995 - May 2000
Sprint April 1989 - May 1995
Skills
SaaS, Account Management, New Business Development, Business Intelligence, Managed Services, Social Media, Financial Analysis, Mediation, Solution Selling, Strategy, Cloud Computing, CRM, Sales Management, Sales, B2B
Education
University of Wisconsin-Madison - School of Business
MBA, Finance, Marketing
Michigan Technological University
Civil Engineering
Texas Education Program 2012 — 2013
Certification to teach in the State of TX, Business Education
Adcap Network Systems August 2010 - Present
AT&T Global Services May 2005 - Present
BellSouth Communication Systems, LLC 2005 - Present
AT&T Communication Systems 2002 - Present
AT&T June 2002 - May 2005
Education
Miami Dade Community College 1997 — 1999
AT&T Global Services 2012 - Present
AT&T September 2008 - Present
Skills
VoIP, Vendor Management, Call Center, Sales Operations, Program Management, Telecommunications, Service Delivery, Project Planning, Managed Services, Network Design, Interactive Voice..., Cisco Technologies, LAN-WAN, Networking, Call Centers, Management, Troubleshooting, Switches
Education
Millikin University 1970 — 1974
Nova Southeastern University
Master of Business Administration (MBA), Marketing/Marketing Management, General
Shoebuy.com June 2013 - Present
AT&T Global Services February 2012 - May 2013
WoltersKluwer Health/Ovid Technologies, Inc July 2009 - December 2011
SilverPlatter/Ovid Technologies, Inc. November 1999 - July 2009
SilverPlatter Information, Inc. January 1998 - October 1999
SilverPlatter Information, Inc. July 1992 - October 1997
Alsys, Inc January 1992 - May 1992
Skills
Linux, Solaris, Unix, Perl, Cloud Computing, Operating Systems, Servers, Agile Methodologies, Unix Shell Scripting, XML, System Administration, Tomcat, Testing, VMware, Shell Scripting, SQL, Software Development
Education
Muhlenberg College
BS/BA, Computer Science/Philosophy
Tri-County Regional, Continuing Education
Currently pursuing CCNA
IBM 2005 - Present
AT&T Global Services 2003 - 2005
PwC 1989 - 2002
Pfizer 1981 - 1989
Skills
PMP, Software Project..., Requirements Analysis, Global Delivery, SDLC, Project Portfolio..., Project Delivery, Program Management, Business Analysis, Integration, Service Delivery, Adult Learning..., Strategic Learning:..., Strategic Financial..., PMO, Change Management, Project Management, ERP, Solution Architecture
Education
Nova Southeastern University 2002 — 2005
Doctor of Philosophy (PhD), Computing Technology in Education
Nova Southeastern University
EdS Education
Princeton Financial Systems, Inc. A State Street Company June 1998 - Present
Morgan Stanley/Dean Witter March 1997 - May 1998
AT&T Global Services November 1996 - December 1997
Skills
SQL, Unix, SDLC, Data Warehousing, Requirements Analysis, Agile Methodologies
Education
New Jersey City University 1983 — 1986
Bachelor's degree, Computer Science, GPA 3.67
AT&T Global Services 1994 - Present
AT&T January 1987 - Present
AT&T/SBC/Ameritech 1986 - 2009
Skills
Unified Communications, Telephony, Managed Services, VoIP, Telecommunications, MPLS, Wireless, Sales Engineering, Avaya, LAN-WAN, WAN, Selling, Fiber Optics, Cisco Technologies, Optical Fiber, Call Centers, Data Center, Security, Network Security, Troubleshooting, Cabling, Network Design, IP, Integration, Solution Selling, Vendor Management, Networking, TCP/IP, SIP, Network Engineering
Education
BICSI 1994 — 1994
RCDD, Registered Communications Distribution Designer
Oakland Community College 1982 — 1985
Associate, Medical Technology
STS Systems Integration, LLC April 2015 - Present
CNF Technologies March 2013 - Present
CNF Technologies 2013 - 2013
CNA Corporation October 2009 - September 2012
AT&T Global Services March 2009 - June 2009
Computer Sciences Corporation September 2006 - February 2009
SecureInfo 1999 - 2006
USAF 1977 - 1999
Skills
Vulnerability Assessment, Computer Security, DoD, Information Security..., Security+, DIACAP, Security, Military, Penetration Testing, Information Assurance, Network Security, Information Security, CISSP, NIST, Security Awareness, FISMA, Intrusion Detection, IDS, Vulnerability Management
Education
Park University
BS, Computer Science
IBM Global Technology Services (GTS) May 2009 - Present
AT&T Global Services 1987 - 1999
AT&T 1984 - 1987
Skills
ITIL, Lotus Notes, Disaster Recovery, Service Delivery, Contract Negotiation, Requirements Gathering, IT Outsourcing, Data Analysis, Transition Management, Metrics, Data Center, PMO, Vendor Management, Change Management, Process Improvement, Business Analysis, IT Service Management, Outsourcing, Incident Management, PMP, Business Transformation, Business Process..., Process Management, Enterprise Architecture, IT Strategy, Team Leadership, System Deployment, SDLC, Sla, Cloud Computing, Program Management, Cross-functional Team..., Requirements Analysis, Project Portfolio..., Global Delivery, Business Intelligence, Integration, Visio, Service Management, Management, Business Process, Project Management, Software Project..., Enterprise Software, Resource Management, IT Operations, Project Delivery, Project Planning, Software Documentation, MS Project
Education
National-Louis University 1991 — 1992
BA, Business Administration
AT&T Global Services June 2007 - August 2011
AT&T April 2005 - June 2007
AT&T September 2003 - April 2005
AT&T May 2001 - September 2003
AT&T ( SBC Advanced Solutions, Inc.) June 2000 - May 2001
Skills
Project Management, Telecommunications
Education
National University
MBA, Telecommunications Management
New York University
BS, Services Administration
American Express January 2013 - Present
GE Healthcare August 2005 - January 2013
Kendall-LTP/Tyco Healthcare April 2003 - August 2005
AT&T Global Services November 1998 - April 2003
PepsiCo October 1997 - November 1998
Skills
Management, Sales, Business Development, Strategic Planning, Cross-functional Team..., Sales Operations, Account Management, Leadership, New Business Development, Sales Process, Cardiology, Hospitals, Medical Devices, Capital Equipment, EMR, CRM
Education
Xavier University - School of Business Administration 1999 — 2002
Masters of Business Administration, Marketing Concentration
Miami University 1991 — 1995
Bachelor of Science, Marketing
Verizon Federal Network Systems June 2010 - Present
AT&T Global Services March 2009 - December 2010
Delhaize Group August 2007 - January 2009
Black Box Network Services August 2006 - August 2007
Mirant 1998 - 2006
Skills
NICE VOICE RECORDING, British Telecom Turrets, Avaya PBX, Adtran, Avaya, VoIP, Troubleshooting, Telecommunications, Recording, IP, Networking, IVR, Routers, Software Installation, Hardware, Vendor Management, Avaya Technologies, Switches, Cisco Routers, Management, Technical Support
Education
North Carolina A&T State University 1989 — 1993
Industrial Engineering
North Carolina Central University 1988 — 1989
Math
AT&T Global Services December 2013 - Present
AT&T June 2010 - December 2013
Alltel Wireless October 2007 - June 2010
Skills
EVDO, RF Engineering, 4G, CDMA, LTE, Wireless, Actix, RF, Cellular Communications, UMTS, RF design, TDMA, T1, HSPA, WCDMA, Microwave, WiMAX
Education
Owens Community College 1990 — 1993
AS, Electrical/Electronics
Abrado Wellbore Services October 2013 - Present
Texas Renaissance Festival 1982 - 2012
AT&T Global Services September 2009 - November 2011
Bank of America January 2000 - December 2008
Compuware June 1999 - January 2000
Eastman Kodak April 1979 - June 1999
Skills
Management, Business Analysis, Windows, Windows 7, Engineering, Customer Satisfaction, Executive Management, Electronics, Networking, Training, Creative Writing, Photoshop, Customer Service, Social Media, SDLC, Acting, Film, Microsoft Word, SQL, Vendor Management, Social Networking, Leadership, Microsoft Office, Managed Services, Adobe Creative Suite, Public Speaking, Requirements Analysis, Adobe Acrobat, Editing, Entertainment, Event Management, Blogging, Troubleshooting, Film Production, Team Building, Social Media Marketing, Microsoft Excel, PowerPoint, Outlook, Marketing, Photography
Education
Rice University School of Continuing Studies 1998 — 1998
Microsoft Certified Systems Engineer
New Mexico State University 1975 — 1976
IBM Global Services 1999 - Present
AT&T Global Services May 1977 - May 1999
Skills
Solution Selling, Account Management, Direct Sales, Sales Process, Salesforce.com, Key Account Management, Sla, Account Planning, CRM, Mobile Devices, Customer Satisfaction, B2B, Business Development, Outsourcing, Sales, Call Center, Sales Management, Sales Operations, New Business Development, Vendor Management, Project Portfolio...
Education
Nova Southeastern University 1990 — 1993
Bachelor's degree, Business Administration and Management, General
NACR 2011 - Present
Sandia Telecommunications Resource LLC June 2009 - October 2011
AT&T Global Services June 2009 - April 2011
AT&T Worldwide Customer Service June 2009 - April 2011
Avaya 1998 - 2009
Victoria's Secret October 1997 - October 1998
Intuit February 1994 - October 1997
Skills
Avaya, CTI, Troubleshooting, Network Administration, CMS, Telephony, IVR, ACD, Contact Centers, Unified Communications, SIP, VoIP, Telecommunications, Call Centers, Integration, Servers, Switches, IP, Professional Services, Managed Services, Unix, Wireless, Avaya Technologies
Education
National American University 1994 — 1996
Bachelors, Accounting
The University of New Mexico 1985 — 1989
Associates, Pre-law
AT&T Global Services May 2012 - Present
Verizon Wireless August 2011 - May 2012
Sprint Business Solutions February 2010 - April 2011
SBC DataComm January 2000 - March 2009
SBC Communications (now AT&T) 2003 - 2004
SBC 1998 - 2003
Skills
Unified Communications, Managed Services, Telecommunications, Wireless, Solution Selling, T1, Direct Sales, CRM, Co-location, Sales Operations, MPLS, Mobile Devices, Vendor Management, WAN, Data Center, Sales Process, Cloud Computing, Ethernet, Go-to-market Strategy, Management, Call Center, M2M, New Business Development, Channel Partners, Channel, Security, Product Management, Account Management, VoIP, Networking, Sales, SaaS, IP, SIP, Professional Services, Call Centers, Wireless Networking, Salesforce.com, Leadership, Selling, Strategic Partnerships, Telephony, SIP Trunking, Enterprise Software, Hosted Services, Cold Calling, Solutions Marketing, Long Distance, B2B, Cellular Communications
Education
Michigan State University 1970 — 1973
BA, Business
Michigan State University
BA, Business
St. Jude Medical April 2011 - Present
AT&T Global Services November 2007 - February 2011
Microsoft January 2007 - October 2007
UniversityNew Jersey Institute of Technology May 2006 - December 2006
University : New Jersey Institute of Technology September 2005 - May 2006
Skills
Test Automation, QTP, Perl, Scripting, Test Cases, Test Methodologies, Unix, Regression Testing, Shell Scripting, Test Design, Software Quality..., Manual Testing, Linux, Rally, TCP/IP, White Box Testing
Education
New Jersey Institute of Technology 2005 — 2006
Masters, Computer Science
Vasavi college of Engineering 2001 — 2005
Bachelor of Engineering, Computer Science
Terremark August 2012 - Present
AT&T September 2010 - August 2012
AT&T Global Services January 2005 - September 2010
AT&T October 2003 - January 2005
Skills
Managed Services, Solution Selling, VoIP, MPLS, Unified Communications, Co-location, Telecommunications, Direct Sales, Cloud Computing, Wireless, Selling, Telephony, Professional Services, IP, SaaS, Data Center, WAN, Ethernet, Sales
Education
Miami University 1996 — 2000
BS, Marketing, Organizational Behavior
AT&T Global Services December 2009 - Present
Freemantle Media NA, Inc./Marathon Productions/NBC Universal August 2009 - October 2009
Freemantle Media 2009 - 2009
Education
Miami International University of Art and Design 2002 — 2005
BFA, Film and Television Production
Salesforce August 2015 - Present
Salesforce September 2013 - July 2015
Salesforce.com January 2012 - September 2013
Salesforce.com August 2009 - December 2011
AT&T Global Services November 2007 - August 2009
Verizon Business August 2007 - November 2007
Sykes Asia - AT&T VPN/RAS/MPLS Account November 2006 - August 2007
Sykes Asia - AT&T VPN/RAS/MPLS Account May 2004 - November 2006
Skills
Cloud Computing, Cisco Technologies, Cisco IOS, Cisco Routing &..., Cisco Call Manager, Cisco Security, F5 BigIP, BGP, Cisco Wireless, Cisco VPN, Firewalls, MPLS, TCP/IP, WAN Optimisation, Cisco Access Points, ASA, Cisco Nexus, QoS, DHCP, DNS, Microsoft Servers, VMware Infrastructure, Servers, VPN, Networking, Linux, Cisco Routers, VMware, Virtualization, VMware ESX, Microsoft Exchange, Switches, Salesforce.com
Education
Pamantasan ng Lungsod ng Maynila 1999 — 2004
Bachelor of Science, Computer Engineering
Cavite National Science High School 1995 — 1999
AT&T October 2012 - Present
AT&T Mobility May 2011 - October 2012
AT&T October 2007 - June 2011
AT&T Global Services 2008 - 2010
AT&T January 2007 - April 2008
Skills
DWDM, Network Engineering, SDH, MPLS, Ethernet, Telecommunications, T1, Unified Communications, IP, Wireless, Project Management, Fiber Optics, GSM, LTE, SIP, Frame Relay, Data Center, VoIP, UMTS, Managed Services, Cisco Technologies, 4G, Optical Fiber, System Deployment, Computer Network..., ATM networks, WAN, Pre-sales, Telephony, Broadband, Cellular Communications, Switches, Network Design, Routing, Network Architecture, Avaya, DSL, WiMAX, Cabling, Transmission, 3G, RF, Wireless Networking, Routers, Microwave, Networking, Provisioning, CDMA, LAN-WAN, WiFi
Education
University of Minnesota-Twin Cities 2010 — 2011
Project Management
Murray State University 1977 — 1978
General
Amazon 2011 - Present
AT&T Global Services November 1976 - March 2007
Ameritech November 1976 - 1999
Skills
Project Management, Quality Assurance, Network Administration, Computer Network..., Computer Operations, TCP/IP, PC building, Windows 7, Microsoft Office, Musicians, Networking, Testing, Customer Service, Unix, Telecommunications, Data Center, Management, Process Improvement, Troubleshooting, Vendor Management, Program Management
Education
Waukesha County Technical College
Cisco Networking
Milwaukee Area Technical College
Certificate - Computer Operations
WFG - World Financial Group August 2015 - Present
Retired and enjoying time to pursue personal interests and family September 2012 - Present
Varolii Corporation September 2006 - August 2012
Bell South Professional Services Group 2004 - 2006
Alcatel-Lucent 2002 - 2005
Aum Tech Inc 1998 - 2000
AT&T Global Services February 1979 - September 1998
Education
Pamantasan ng Santo Tomas
BS Chemical Engineering, Engineering
Netwise Resources January 2014 - Present
K&J Communications, Inc. January 2011 - November 2013
Windstream Communications February 2009 - December 2010
AT&T Global Services November 2006 - January 2009
Skills
Solution Selling, Solution Architecture, Account Management, Key Account Management, Customer Service, Hardware, Project Management, Strategic Partnerships, TCP/IP, Visio, VoIP, Small Business, Contractors, MPLS, Telecommunications, IP, Cold Calling, Managed Services, T1, SIP, Sales Process, Unified Communications, Ethernet, Sales, Cisco Technologies, Salesforce.com
Education
SUNY-EMPIRE STATE COLLEGE 1982 — 1987
BPA, Applied Science
Monroe Community College 1978 — 1981
Associate of Arts and Sciences (AAS), Audio-Visual Technology/ Lab Management, 4.0
Roosevelt University September 2008 - Present
Columbia Colllege Chicago 2002 - Present
AT&T Global Services September 1971 - May 2001
Skills
Writing, Teaching, Social Media, PowerPoint, Curriculum Design, Instructional Design, Higher Education, Word, Promotions, Microsoft Office, Customer Service, Editing, Non-profits, Facebook, Curriculum Development, Organizational..., Fundraising, Publicity, Grant Writing, Conflict Resolution, Adult Education, Classroom Instruction, Distance Learning, Coaching, Supervisory Skills, Tutoring, Marketing Communications, Market Research, Social Media Marketing, Public Speaking, University Teaching, Nonprofits, Teaching Writing, Academic Advising, Creative Writing, Student Affairs
Education
Northwestern University - Kellogg School of Management
AT&T January 2012 - Present
AT&T Advanced Mobility Solutions (AT&T Corp) January 2012 - Present
AT&T Global Services May 1985 - Present
Skills
Product Managment &..., Technical Systems..., Re-engineering..., Customer Relationship..., Network Engineering..., Business Process..., IT Systems Engineering..., Account Management, Budgets, Business Analysis, Business Development, Business Process..., Business Strategy, CRM, Call Center, Call Centers, Channel, Cisco Technologies, Cloud Computing, Competitive Analysis, Computer Network..., Consulting, Contract Negotiation, Cross-functional Team..., Data Center, Direct Sales, Disaster Recovery, Enterprise Architecture, Enterprise Software, Ethernet, Go-to-market Strategy, IP, IT Management, IT Strategy, ITIL, Information Technology, Integration, Leadership, MPLS, Managed Services, Management, Market Planning, Marketing, Mobile Applications, Mobile Devices, Network Design, Network Architecture, Network Security, New Business Development, Outsourcing
Education
Monmouth University 1985 — 1990
Computer Science
Seoul American High School 1974 — 1980
High School Diploma, 7-12
Cameo Global, Inc. March 2014 - August 2015
HP Enterprise Services November 2012 - August 2013
Cisco Systems June 2010 - August 2011
Extreme Networks January 2008 - February 2010
AT&T Global Services May 2006 - December 2007
Skills
Ethernet, Routing, Switches, BGP, Routing Protocols, OSPF, Wireless Networking, CCNA, Cisco Technologies, Troubleshooting, MPLS, IPv6, Routers, Network Architecture, QoS, RIP, Networking, GNU/Linux
Education
North Carolina Central University 2002 — 2005
BS, Health Education
North Carolina State University 1992 — 1994
Communication
Fairfield College Preparatory School 1988 — 1992
AT&T Global Services February 2011 - Present
Vertex Pharmaceuticals June 2010 - February 2011
Zteksys Solutions Inc October 2009 - December 2009
Novisync Solutions, Inc. June 2009 - September 2009
Skills
VMware ESX, VMware, Data Center, Storage, Windows, Active Directory, Microsoft Exchange, VMware vCenter Server, MS SQL 2008, Windows Server, DNS, Windows 7, Microsoft SQL Server, Cloud Computing, DHCP, Virtualization, VMware vCloud Director, RedHat Linux, Microsoft System Center..., Windows WSUS server, Java Enterprise Edition, JavaBeans, Windows Powershell, vSphere, vSphere PowerCli, Enterprise Architecture, Red Hat Linux, Linux, Cisco UCS Blades, Cisco..., High Availability
Education
Pace University 2008 — 2010
Master's degree, Computer Sciences
MVGR College of Engineering 2004 — 2008
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
U.S. Cellular July 2012 - Present
PepsiCo February 2011 - August 2012
Kraft Foods January 2009 - January 2011
Kraft Foods June 2004 - January 2009
Kraft Foods June 1998 - June 2004
AT&T Global Services June 1996 - June 1998
Euro RSCG December 1988 - June 1996
Skills
Content Development, Marketing Communications, Strategy Development, Marketing Strategy, New Product Ideation, Innovation, Brand Innovation, Turnarounds, Training & Development, Curriculum Development, Curriculum Design, Advertising, Business Strategy, Digital Marketing, Product Development, Strategy, Brand Management, Analytics, Strategic Planning, CRM, B2B Marketing, Cellular Communications, Creative Services, Collateral Materials..., Marketing, Leadership, Brand Architecture, Market Planning
Education
Northwestern University - Kellogg School of Management 1997 — 1999
MBA
Western Illinois University 1987 — 1988
Bachelor of Arts (BA), Marketing
IBM Global Business Services October 2007 - Present
AT&T Global Services July 2002 - October 2007
Skills
ISPF, z/OS, TSO, Operating Systems, CLIST, Disaster Recovery, Unix, Mainframe, IBM Mainframe, Netcool, FTP, JCL, REXX, Netview, IT Service Management, MVS, RACF, SMP/E, IBM Utilities, COBOL
Education
Missouri State University
Bachlor of Science in Information Systems, IT
GDIT 2010 - Present
AT&T Global Services June 2006 - December 2009
ITT Systems July 2004 - June 2006
Skills
Network Security, CCNA, Switches, Network Engineering, Cisco Technologies
Education
NYIT 1995 — 1999
BT, Electrical Engineering Technology
AT&T Global Services July 2012 - Present
AT&T July 2010 - July 2012
Arialink January 2005 - February 2010
Skills
Technical Support, VoIP, VPN, TCP/IP, Troubleshooting, Wireless Networking, Telecommunications, Firewalls, Data Center
Education
Michigan State University 1999 — 2005
Telecommunications, Information Technology
AT&T Global Services January 1991 - June 2010
IBM February 1986 - January 1991
Education
The Ohio State University 1982 — 1983
MA, Physical Education
Wittenberg University 1979 — 1981
BA, History
Ohio University 1976 — 1979
AT&T Global Services Senior - Vendor ManagementAT&TJanuary 2011 - Present
Skills
Integration, Management, Program Management, Requirements Analysis, SDLC, Telecommunications, Vendor Management, Wireless
Education
Webster University 1996 — 1998
Master of Arts (MA), Telecommunications
Missouri State University 1973 — 1977
Bachelor's degree, Marketing
Charles Schwab June 2011 - Present
AT&T January 2005 - June 2011
AT&T Global Services 2005 - 2011
Skills
Network Administration, Frame Relay, Telecommunications, WAN, Cisco IOS, Computer Network..., Wireless Networking, Routers, Data Center, Networking, Technical Support, VoIP, Cisco Technologies, Switches, VPN, BGP, Routing, LAN-WAN, MPLS, Network Engineering
Education
New Mexico State University 1980 — 1983
AT&T Global Services June 2012 - Present
AT&T 2003 - May 2012
Cisco Systems 2000 - 2003
Verizon 1986 - 2000
Datapoint Corporation 1982 - 1986
Skills
Solution Selling, IP, Unified Communications, Telecommunications, Data Center, SaaS, RFP, VoIP, Wireless, Sales, MPLS, Direct Sales, Strategic Partnerships, Professional Services, Telephony, Co-location
Education
Pace University - Lubin School of Business 1986 — 1991
MBA, Corporate Finance
State University of New York College at Oswego 1975 — 1979
BS, Business Accounting/Economics
Gebbers Farms/Chelan Fresh 2011 - Present
Glacier BanCorp Inc June 2008 - July 2011
Glacier BanCorp Inc 1998 - 2008
Tandem computers 1988 - 1991
AT&T Global Services June 1980 - June 1988
Skills
Management, Demand Generation, Banking, Services Marketing, Sales Enablement, Value Propositions, Strategic Partnerships, Marketing, Marketing Communications, Lead Generation, Brand Development, Product Marketing, Account Management, Strategy, Business Development
Education
Massachusetts Institute of Technology - Sloan School of Management 1994 — 1996
Certificate, Information Technology
University of Utah
Bachelor's Degree, Marketing
AT&T Global Services February 2000 - Present
Skills
TCP/IP, BGP, OSPF, Data Center, Cisco Technologies, Routing
Education
Penn State University 1991 — 1995
Fidelity Investments October 2012 - Present
AT&T Global Services July 2012 - October 2012
Railinc January 2012 - July 2012
Charles Schwab August 2010 - January 2012
ATMC September 2006 - August 2010
State Climate Office of North Carolina January 2006 - August 2006
Ogletree Deakins May 2004 - June 2005
Skills
Tomcat, Spring, Eclipse, Web Services, Software Development, XML, JavaScript, Subversion, Oracle, Web Applications, Hibernate, Java, SQL, JUnit, REST, Windows, JSP, Unix, AJAX, SOAP, Web Development, Business Analysis, Product Management, Software Engineering, Requirements Analysis, Scrum, Servlets, Struts, WebSphere Application..., CSS, MySQL, Perl, jQuery, Continuous Integration, HTML 5, PL/SQL, J2EE, DB2, PHP, Agile, Iterative, RAD, Jenkins, Sonar, DBUnit, EasyMock, JSON, Maven, AngularJS, Ember.js
Education
San Diego State University-California State University 2013 — 2015
Advanced Certificate in Web and Mobile Applications Development
North Carolina State University 2002 — 2006
Bachelor of Science
Central Carolina Community College 2001 — 2001
College Transfer
Lee County Senior High 1997 — 2001
High School
AT&T Global Services August 1997 - Present
Skills
Windows, Switches
Education
Moody Bible Institute 1961 — 1965
General Bible
Alcatel-Lucent 1969 - December 2000
AT&T Global Services 1980 - 1998
Western Electric 1969 - 1980
Education
Merrimack College
BS, Accounting, Finance
Alcatel-Lucent October 1998 - Present
AT&T Global Services March 1984 - April 1998
AT&T March 1984 - April 1998
Skills
Telecommunications, Team Leadership, Invoicing, Management, Administrative...
Education
Hesser College 1999 — 2004
Business associate, Business, 3.5
Yes I Can Basketball February 2007 - Present
Wells Fargo Bank December 1996 - Present
Basketball coach, NCAA member 2007 - 2013
Boundless Technical Services, Inc November 1991 - December 1995
AT&T Global Services April 1986 - July 1991
NCR Corporation February 1983 - September 1988
Skills
Visio, Business Analysis, Data Analysis, Banking, Portfolio Management, Analysis, Access, Network Engineering, Network Design, Operations Management, Management Consulting, Risk Management, Risk Assessment, Vendor Management, Networking, Unix
Education
New York Institute of Technology
Bachelor of Professional Sciences, Technological Management
Technical Career Institutes
Engineering-Applied Occupantional Sciences, Engineering Systems and Circuits
AT&T Global Services February 2008 - Present
Interstate Connections October 2004 - December 2006
Interstate Connections January 2005 - October 2006
Education
Medaille College 1986 — 1989
Associate's degree, Business/Commerce, General
AT&T Global Services December 1999 - Present
IBM August 1980 - December 1999
Skills
Routing, OSPF, BGP, Switches, TCP/IP, WAN, QoS, MPLS, Network Security, HSRP
Education
Naugatuck Valley Community College 2001 — 2004
Certificate Degree, Computer Systems Networking and Telecommunications
Johnsons Technical Institute 1977 — 1980
Associate of Arts and Sciences (A.A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
NCR Corporation August 2013 - February 2015
at&t July 2011 - July 2013
Dr. Pepper Bottling Co July 2011 - July 2011
AT&T Global Services June 2011 - June 2011
NSN - Nokia Solutions and Networks August 2010 - December 2010
Fry’s Electronics April 2010 - August 2010
Med Assets February 2010 - February 2010
Texas Health, Presbyterian Hospital Dallas November 2009 - February 2010
Skills
Troubleshooting, Technical Support, Integration, IT Service Management, Telecommunications, Disaster Recovery, Operating Systems, TCP/IP, Active Directory, Servers, Security, Windows 7, Routers, Windows XP, Software Installation
Education
NED University of Engineering and Technology 1994 — 1998
Bachelor of Engineering (B.E.), Electronics Engineering, First
Costume SuperCenter September 2012 - October 2012
Kelly Scientific Resources 2006 - 2008
AT&T March 1996 - February 2001
AT&T Global Services May 1993 - March 1996
AT&T September 1987 - May 1993
Skills
Certified Billing and..., Medical Terminology, HIPAA, ICD-9, CPT, Medicare, Medicaid, Ethics, Adaptability, Basic Anatomy and..., Medisoft, Visio, Micros Retail - Serenade, Microsoft Office, Customer Service, Lotus Notes, Wordperfect, Microsoft Excel, Microsoft Word, Access, Project Management, Procurement, Conference Coordination, Meeting Scheduling, Microsoft Office 2007, Outlook, Google Chrome, Call Centers, Cashiering, Peer Training, Executive Support, Phone Etiquette, PowerPoint, Research, Time Management, Analysis, Flexibility, Corporate Website..., Office Management, Facilities Management, Accounts Payable, Accounts Receivable, Office Equipment..., Travel Management, Events Coordination, Data Entry, Expense Reports, Confidentiality, Leadership, Medical Coding
Education
Middlesex County College 2013 — 2013
certification, Computerized Medical Office Program
Rutgers, The State University of New Jersey-Newark
CenturyLink November 2012 - Present
AT&T Global Services February 2008 - November 2012
IBM September 1998 - February 2008
Mims Distributing March 1996 - September 1998
Skills
Windows, Negotiation, 3G, Troubleshooting, MPLS, Servers, Security, Cloud Computing, PowerPoint, Operating Systems, OSPF, Cisco Technologies, LTE, Microsoft Word, SIP, BGP, IPv6, Wireless, VoIP, C++, IP, Juniper, HTML, Network Security, TCP/IP, Switches, Routers, Customer Service, Networking, Solaris, DNS, Routing, Public Speaking, Budgets, VPN, Teaching, Cisco Routers, Linux, Network Design, Integration, Data Center, Firewalls, Microsoft Excel, Frame Relay, EIGRP, Ethernet, English, QoS, Outlook, Microsoft Office
Education
North Carolina State University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sandhills Community College 1987 — 1989
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Richmond Senior High School 1985 — 1987
Yes, Not much
Time Warner Cable Business Class November 2011 - Present
Time Warner Cable Business Class November 2011 - Present
AT&T Global Services March 2003 - November 2010
Everest Connections February 2002 - February 2003
Aquila October 2000 - February 2002
Birch Communications August 1998 - October 2001
MCI Telecommunications April 1984 - April 1998
Skills
MPLS, Wireless, Telecommunications, VoIP, Unified Communications, Managed Services, Telephony, SIP Trunking, Solution Selling, Ethernet, Optical Fiber, SIP, Co-location, Fiber Optics, T1, Broadband, IP, Sales Engineering, DWDM, WAN, Switches
Education
Metropolitan Community College-Business & Technology 2009 — 2011
Cisco Networking Academy for CCNA certification
AT&T Management and Product Training 2003 — 2010
Various technical training on technology and Management skills more than 80 classes, Pass
MCI Education and Technology Training, 1983 — 1998
Various technical training on technology, Pass
Texas State Technical Institute 1987 — 1988
Air-conditioning Maintenance and Repair, Pass
Rockwell International 1984 — 1985
Microwave Radio Certification, Microwave Digital Radio Maintenance
Ranger Junior College 1983 — 1984
Digital Electronics and Repair of Microprocessors, 3.6
Self Study 1982 — 1983
FCC first phone radio telephone operators license, RF Technology and electronics., Pass
Devry Missouri Institute of Technology 1980 — 1981
Industrial Electronics Technology/Technician, 3.2
OpTech July 2015 - Present
TEKsystems January 2013 - July 2015
Indotronix International Corp October 2012 - December 2012
Collabera February 2011 - March 2012
AT&T Global Services January 2007 - December 2010
Computer Task Group January 2006 - December 2007
Computer Task Group January 2004 - January 2006
MSX International 2003 - 2004
MSX International 2000 - 2003
Skills
System Deployment, Vendor Management, PMO, Cisco Technologies, PMP, Resource Management, Security, Software Documentation, Service Delivery, Data Center
Education
Oakland Community College
Associate of Arts and Sciences (AAS), General Studies
AT&T Global Services Global Project Manager III. Sales & Marketing, Technical Support$
Skills
Sales & Marketing..., Technical Support, International Project..., Computer Hardware, Internet, Email
Education
NYU 1975 — 1984
BA, Liberal Arts and Sciences/Liberal Studies
Academy of Aeronautics 1967 — 1969
Associates, Electronics Technology
Bloomington Public Schools August 2015 - Present
LIFETIME FITNESS March 2014 - Present
Secretary of School Board February 2014 - August 2015
AT&T June 2004 - 2012
Multilingual Word 2000 - 2012
AT&T Global Services June 2001 - 2004
Skills
Invoicing, Call Centers, Telecommunications, Process Improvement, Customer Service, Account Management, Customer Satisfaction, Accounts Receivable, Advisory Boards, Managed Services, Employee Training, Customer Experience, Sales, Training, Team Leadership, Data Entry, Outlook, Business Process..., Microsoft Office, Payments, PowerPoint, Microsoft Excel, Direct Sales, Data Analysis, Program Management
Education
University of Minnesota-Twin Cities 1996 — 1999
Bachelor of Arts (BA), Speech Communication and Rhetoric
Normandale Community College 1993 — 1995
Associate of Arts (AA), General Studies
1762 Azalea October 2010 - Present
AT&T Global Services March 1981 - April 2007
Education
Northeastern Illinois University 1993 — 1994
Bachelor of Arts (BA), Elementary Education and Teaching of Sicence
Niles Township Community High School, Skokie, IL 1955 — 1957
Diploma
AT&T Global Services July 1999 - Present
Skills
TCP/IP, CCNA, Linux, Cisco Technologies, Switches
Education
New Jersey City University
Bachelor's degree, Computer Science
AT&T Global Services June 2012 - Present
Methfessel & Werbel May 2003 - June 2012
Education
New Jersey Institute of Technology 2009 — 2011
Bachelor of Business Administration (BBA), Accounting and Business/Management
Middlesex County College 2006 — 2009
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities
AT&T Global Services 2008 - Present
IBM 1974 - 2008
Skills
VoIP, IMS DB/DC, Direct Sales, Network Architecture, Customer Service, Wireless, Databases, Data Center, DB2, Telecommunications, Performance Tuning, Enterprise Software, Architectures, Managed Services, Datacenter...
Education
Michigan State University 1972 — 1973
Master of Science (MS), Computer Science
Mount St. Mary's University 1968 — 1972
Bachelor's degree, Mathematics and Economics
Mount St. Mary's University 1968 — 1972
Bachelor of Science (BS), Mathematics and Economics
AT&T January 2014 - Present
AT&T Global Services 1978 - 2014
Skills
Project Management, Project Planning, Customer Service, Operations Management, Personnel Management, Personal Development, Business Process..., Mergers & Acquisitions, Integration, Sales Management, Sales Operations, Technical Support, Product Development, Product Management
Education
Missouri University of Science and Technology 1977 — 1978
Master of Science (MS), Engineering/Industrial Management
Missouri University of Science and Technology 1973 — 1977
Bachelor of Science (BS), Engineering/Industrial Management