CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
ByteGrid October 2014 - Present
Robert Half September 2014 - October 2014
Qdabra Software July 2014 - September 2014
CompuCom March 2013 - July 2014
Aerotek August 2011 - February 2013
TEK Systems May 2011 - June 2011
Aerotek November 2010 - February 2011
Skills
Customer Satisfaction, Microsoft Office, BMC Remedy, Remedy Ticketing System, Microsoft Excel, Quality Assurance, Access, Customer Service, Outlook, Data Entry, PowerPoint, Data Analysis, Appointment Scheduling, Telephone Skills, Friendly Personality, Time Management, CompTIA A+ Certification, Technical Support, Software Documentation, Windows 7, Help Desk Support, CompTIA A+, Troubleshooting, SharePoint, Windows Server
Education
Erie Community College 2005 — 2008
Associate of Science (A.S.), Computer Installation and Repair Technology
Currently seeking a career in recruiting, personnel staffing coordination or management Owner--- Doolin Business Training and Consultation
CompuCom February 2014 - May 2014
Wellpoint Anthem June 2013 - November 2013
Serco January 2010 - December 2011
Serco March 2009 - January 2010
Military Personnel Services Corporation August 2007 - March 2009
Army National Guard August 1983 - August 2007
Skills
Human Resources, Microsoft Office, Recruitment Training, Contract Recruitment, Volunteer Recruiting, Law Enforcement..., Law Enforcement..., Law Enforcement..., Team Leadership, Leadership Development, Situational Leadership, Leadership, Sales Management, Program Management, Risk Management, Operations Management, Organization, Instructional Design, Instructional Skills, Instructional Technology, Instructional..., Instructional Manuals, Instructional Systems..., Adobe Creative Suite, Blackboard, Learning Management, Distance Learning, Blended Learning, Learning Management..., Experiential Learning, Mobile Learning, Security Clearance, Project Management, DoD, Training, Team Building, Employee Training, Instructor-led Training, Captivate, Needs Analysis, Military, ADDIE, Recruiting, Security, E-Learning, Career Counseling, Curriculum Development, Staff Development, Organizational..., Management
Education
US Army and US Army National Guard 1983 — 2011
Various courses throughout my career in the Armed Forces, Training Developer, Human Resources Management/Personnel Administration, Recruiter
Excelsior College 2004 — 2006
None, Business Administration and Management, General, 4.0
CompuCom June 2015 - Present
Compucom July 2013 - Present
Lowe's Companies, Inc. March 1999 - April 2012
Mervyn's Department Stores 1988 - 1999
Skills
Vendor Management, Project Management, Team Leadership, Windows, IT Strategy, Management, Microsoft Office, Operating Systems, Network Security, Business Analysis, Process Improvement, Networking, Telecommunications, Customer Service, Hardware, Technical Documentation, Technical Training, Technical Leadership, Troubleshooting, Field Service, Information Technology, System Deployment, Technical Support, Service Delivery, Computer Hardware, Integration
Education
Fairfield University
Bachelor's Degree, Business Marketing and Physics
F1 Consultancy Ltd October 2012 - Present
F1 Consultancy Ltd March 2011 - October 2012
CompuCom May 2001 - March 2011
Skills
Event Planning, Corporate Events, Event Management, Event Support, Project Planning, Project Implementation, Project Finance, Project Execution, International Project..., Project Management, Windows 7, Windows 8, Microsoft Office, People Management, People Skills, Windows, Management, SharePoint, Wireless Networking, Program Management, IT Service Management, Integration, MS Project, System Administration, Troubleshooting, Windows Server, Visio, IT Management, Networking, Disaster Recovery, Microsoft Exchange, ITIL, Technical Support, Cisco Technologies, Data Center, System Deployment, Microsoft Technologies, Network Administration, Active Directory, Team Leadership, Technical Planning
Education
Everett Community College
Wyoming Technical School
ExxonMobil January 2015 - Present
Marathon Oil Corporation September 2014 - December 2014
Texas Children's Hospital April 2014 - August 2014
Texas Children's Hospital March 2014 - April 2014
CompuCom February 2014 - April 2014
Jabil Global Services August 2010 - January 2014
Jabil August 2010 - July 2012
JeVel Technologies LTD, Information Technology. October 2007 - August 2010
Self Employed October 2007 - August 2010
Flextronics/Remedy Intelligent Staffing. October 2006 - October 2007
Skills
Active Directory, Operating Systems, Troubleshooting, Computer Hardware, System Administration, Software Installation, System Deployment, Cisco Technologies, Citrix, Systems Management, Remote Access, Telecom BSS, Network Security, Wireless Networking, TCP/IP, Database Administration, Internet Security, Embedded Systems, Wireless Security, Data Management, DNS, Rist Management System, Cisco, Technical Support, Microsoft Exchange, Network Administration, System Support, HP, Integration, IIS, Unix, Management System, IT Service Management, VMware, Telecommunications, Databases, Servers, Windows 7, Laptops, SQL, Computer Security, Printers, Jabil Global services, Access and Rights, Live Video Streaming, Cisco Telepresence, Telepresence, SAP, Active Role Server, Service Now
Education
Dell Trained Field Engineer 2009 — 2009
Certification, Information Technology
Techskill LCC 2008 — 2009
MCP, Information Technology
Apple Portable Engineer 2007 — 2009
PGD, Information Technology
Federal University of Technology Owerri 1988 — 2009
Comptia 2006 — 2008
A+, Network+, MCP, Information Technology
Peak System Inc 2007 — 2007
Dell Certified System Expert, System Administration
Dell Trained and Certified System Engineer 2006 — 2007
Dell Certified System Expert, Information Technology
Techskill LCC 2006 — 2007
A+, Computer Hardware, Software, Operating System
Flextronics 2006 — 2006
Apple Portable Repair Technician, Computer engineering/Apple software
University of Nigeria 1997 — 2001
Bsc, Accountancy
Yodle January 2015 - Present
Whole Foods Market September 2013 - October 2014
CompuCom November 2010 - April 2013
IBM/Forest Services August 2010 - November 2010
Stonebridge Companies January 2007 - August 2010
Skills
VPN, DHCP, Active Directory, Windows Server, Troubleshooting, Switches, Routers, Group Policy, Firewalls, Symantec Endpoint..., BMC Remedy, Microsoft Exchange, Windows XP, System Migration, Windows 7
Education
Front Range Community College
Associate of Applied Science Degree, Computer Information Systems
CompuCom March 2015 - Present
Skills
CompTIA, Six Sigma, ITIL Certified, ITIL, Microsoft Certified..., Software Documentation, A+ Certified, Network+, Laptops, Active Directory, Troubleshooting, System Deployment, Hardware, IT Service Management, Technical Support, Project Management, SharePoint, Software Installation, Process Improvement, Information Technology, Printers, Operating Systems, Lotus Notes, Computer Hardware, PMO, Program Management, Networking, IT Operations, IT Management, Windows, Visio, Windows XP, Help Desk Support, Management, Change Management, Windows 7, System Administration, Service Delivery, ITIL v3 Foundations...
Education
Ottawa University-Milwaukee
Information Systems, B.S.
Gateway Community and Technical College
Information Systems, A.A.S
University of Wisconsin-Milwaukee
Roswell Park Cancer Institute December 2013 - Present
Brady Corporation February 2013 - December 2013
CompuCom February 2013 - February 2013
Small Business Consulting & Service January 2005 - October 2012
Synacor August 2004 - January 2005
PC Expanders April 2004 - September 2004
Technology Distribution Network September 1998 - April 2002
Unimax Technologies, LLC December 1996 - September 1998
Skills
Microsoft Office, Windows, Microsoft Excel, Computer Hardware, Java, Customer Service, Microsoft Word, PowerPoint, HTML, Photoshop, Servers, Troubleshooting, Operating Systems, Security, Windows 7, Printers
Education
The Career Learning Zone 2003 — 2004
A+, Net+, MCP, Advanced Information Technology
Erie Community College 1997 — 1999
Computer Science, Information Technology
The Nielsen Company July 2008 - Present
Nielsen October 2006 - July 2008
Nielsen October 2002 - August 2006
Tech Data 2000 - 2001
Tech Data 1999 - 2000
CompuCom September 1996 - January 1998
Skills
Customer Insight, Account Management, Management, Instructional Design, Networking, Microsoft Office, Survey Research, MCSE 2003, Primary Research, Adobe Creative Suite, Camtasia, Windows 7, Adobe Muse, Adobe Creative Cloud, Adobe Technical..., SharePoint 2013, Adobe Photoshop, Articulate Storyline II, Robohelp 2015
Education
St. Petersburg College 2004 — 2005
SQL Programming, 3
St. Petersburg College 2003 — 2004
Access 2000 / SQL, 3
St. Petersburg College 2001 — 2002
Microsoft Certified Systems Engineer (MCSE), Microsoft, 3
Florida Metropolitan University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Computer Science
CompuCom January 2012 - Present
US Army August 2008 - Present
Insight Global January 2006 - August 2007
United States Marine Corps January 2002 - January 2006
Pemstar November 2000 - May 2001
Skills
Lexmark Printers, Xerox Printers, Troubleshooting, Operating Systems, Windows, Hardware, Computer Hardware, Security, Network Security, Time Management, Team Leadership, Teamwork, Project Planning, Analysis, Leadership, Networking, Information Technology, Training, Help Desk Support, Technical Support, DNS, Laptops, Printers, HP, Active Directory, Computer Repair, Security Clearance, Dell Computers, Desktop Computers, Windows XP, Microsoft Exchange, Windows 7, DHCP, CompTIA, DoD, Information Assurance, IT Management, Servers, Software Installation
Education
Fort Gordon Signal School 2013 — 2014
Certification, Computer and Information Systems Security/Information Assurance, 3.5
High Tech Regional Training Facility, Tobyhanna Army 2010 — 2010
Certification, Desktop - Network Administration
Heald College 2005 — 2006
Network Security
Evergreen Valley College 2000 — 2003
Associate's Degree, Business Management, 3.5
29 Palms School of Communications 2002 — 2002
Certification, PC - Network Management
CompuCom November 2014 - Present
Smart Source USA October 2013 - Present
J & M Computer Consultants 2000 - Present
1 PlanIT Technology Group April 2014 - May 2014
CompuCom February 2014 - March 2014
Smart Source USA February 2014 - February 2014
Signature Technology Group February 2014 - February 2014
Smart Source USA October 2013 - January 2014
Lockheed Martin December 2013 - December 2013
Techway Services December 2013 - December 2013
Skills
Active Directory, Windows Server, Technical Support, Windows 7, Operating Systems, Networking, Hardware, Troubleshooting, Visual Basic, Printers, XP, SharePoint, Computer Hardware, Servers, Blackberry Enterprise..., Windows Vista, Wireless Networking, Microsoft Office 2003, Windows XP, Network Administration, BMC Remedy, Databases, Computer Repair, Management, Routers, Windows, System Administration, Desktop Support, Help Desk Support, Norton Ghost, Remote Desktop, Blackberry, OS X, IT Management, Android, Mac OS, Mobile Devices, iPad, iPod, Tablets, Tablet PC, windows 8, Acronis True Image, Acronis, Bluetooth, Data Migration, Office 365, Desktop Support..., McAfee Antivirus, Microsoft Exchange
Education
Florida International University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Florida International University - College of Business Administration 2011 — 2015
Management Information Systems, (MIS) B.S., Information Technology
Miami-Dade College, North Campus, Miami, FL 2004 — 2009
Computer Information Systems, AA, Information Technology
SUGAR ME SWEET Natural Skin Care February 2013 - Present
Danvers Public Schools September 2012 - June 2014
The Traveling Vineyard November 2002 - April 2005
CompuCom September 1997 - January 2002
MRI Sales Consultants of Boston 1994 - 1997
Accelerated Bureau of Collections 1992 - 1994
Skills
Facebook, Event Planning, Management, Retail, Skin Care Products, Social Networking, Customer Service, Outlook, Sales, Social Media Marketing, Blogging, Editing, Advertising, Microsoft Excel, PowerPoint, Public Speaking, Digital Photography, Microsoft Office, Music, Microsoft Word, Film, Leadership, Social Media, Event Management
Education
North Shore Community College 2002 — 2003
1 yr, Early Childhood Education and Teaching
Endicott College 1986 — 1989
Associates, Fashion Merchandising
LPL Financial March 2013 - Present
Collabera August 2012 - November 2012
Self-Employed IT Consultant October 2010 - July 2012
New Horizons Computer Learning Centers February 2012 - March 2012
CompuCom July 2010 - October 2010
MetLife July 2007 - February 2009
HP Enterprise Services June 2006 - February 2007
Altria Corporate Services Inc. January 2001 - June 2006
ALTRIA CORPORATE SERVICES February 2001 - March 2004
NABISCO BRANDS INC May 1999 - February 2002
Skills
Networking, Data Center, Troubleshooting, Leadership, Cisco Technologies, Firewalls, WAN, Visio, SharePoint, Active Directory, Integration, Business Analysis, Process Improvement, ITIL, Project Management
Education
Fairleigh Dickinson University 2001 — 2003
MBA, Finance
King's College 1996 — 2000
BS, Computer Information Systems
Dell August 2015 - Present
T-Mobile May 2015 - August 2015
Teleperformance, USA September 2014 - March 2015
CompuCom December 2012 - December 2012
Telvista Inc. August 2012 - October 2012
Legends Hospitality July 2011 - November 2011
AAFES August 2009 - January 2010
Kennedy's Desktop Publishing January 2001 - January 2009
SOURCECORP August 2007 - February 2008
Skills
Windows 7, Computer Repair, Windows, Troubleshooting, Customer Service, Networking, XP, Call Center, Help Desk Support, Active Directory, Technical Support, Microsoft Office, Printers, Customer Satisfaction, Computer Hardware..., Computer Hardware, WAN, Access, Network Administration, Network Security, Desktop Publishing, Router Configuration, Time Management, Operating Systems, Software Installation, Windows Vista, System Administration, Call Centers
Education
ITT Technical Institute-Richardson 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Systems Cybersecurity
ITT Tech 2010 — 2012
Associates Degree in Computer Science, Computer Networking Systems
Everest College-Dallas 2006 — 2006
Certification, Medical Insurance Billing and Coding
Pomeroy July 2010 - January 2012
CompuCom August 2008 - June 2010
Unisys September 2003 - July 2008
Perot Systems (now Dell Services) August 1997 - August 2003
Union Bank of Switzerland June 1996 - July 1997
New York University March 1993 - May 1996
Port Authority of NY & NJ May 1990 - February 1993
Skills
Business Process..., Program Management, Strategic Consulting, IT Service Management, IT Strategy, IT Management, ITIL, Governance, Business Analysis, Service Delivery, Vendor Management, Enterprise Architecture, Integration, Outsourcing, Cross-functional Team..., Business Process, Process Improvement, SharePoint, Change Management, Project Management, MS Project, IT Outsourcing, Project Portfolio..., Project Planning, Team Leadership, Business Strategy, Cloud Computing, IT Operations, PMO, Data Center, Professional Services, Management, Risk Management, Business Transformation, Operations Management, Security, ITIL Certified, Service Desk, Contract Management, Business Intelligence, Disaster Recovery, IT Transformation, Team Building, Managed Services, Resource Management, Incident Management, Strategic Planning, Project Delivery, Budgets, Infrastructure
Education
Harvard Business School 2002 — 2003
Certificate, Promoting Innovation and Change
Harvard Business School 2002 — 2003
Certificate, Managing People for Maximum Performance
ITIL Foundation Course 2001 — 2002
Certificate
Fordham University - Graduate School of Business Administration 1994 — 1996
MBA, Information Systems Management and Global Business
Fordham University 1987 — 1990
BA, Economics and Mathematics
State Center Community College District August 2012 - Present
CompuCom August 2008 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, Public Speaking, Dell PowerEdge Servers, Dell Workstations, Dell PowerVault, HP Server Hardware, HP Proliant, Lexmark Printers, Xerox Printers, Lenovo Certified, IBM Certified, Hitachi Storage, Toshiba, Motorola Hardware, Cisco Routers, Visio, NEC, Symbol
Education
Fresno City College 2008 — 2012
Computer Network Technian, Computer and Information Sciences and Support Services
CompuCom September 2014 - Present
Hartel PCtech January 2010 - Present
Alternative Information Systems 2013 - June 2014
Skills
Software Installation, Hardware Installation, Problem Solving, Microsoft Office, Hardware Diagnostics, Software Deployment, Computer Maintenance, Troubleshooting, Internet Troubleshooting, Desktop Deployment, Desktop Application..., Technical Documentation, Soldering, Customer Support, Laptops, Windows XP, Technical Support, Windows 7, Desktop Computers, Computer Hardware, Computer Repair, Hardware, Windows 8, Printers
Education
Erie Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Computer Installation and Repair Technology/Technician
Florida Power & Light December 2012 - Present
A-1 Power Contractors, Inc. August 2008 - Present
EyeTalker August 2012 - December 2013
CompuCom September 2011 - November 2012
Florida Power & Light May 2011 - September 2011
MetWest Commercial Lender January 2007 - August 2008
Skills
Strategic Planning, Competitive Analysis, Contract Negotiation, Process Scheduler, Project Management, Account Management, Budgets, Sales, Proposal Writing, Microsoft Excel, Microsoft Project, Microsoft Office, Business Development, Negotiation, Facilities Management, Project Planning, Customer Satisfaction, Customer Service, Management, C++, Java, Unix, Linux, VHDL, VLSI, HFSS, MMAna, COMSOL, Antennas, Microstrip, Artificial Neural..., Telecommunications..., MS Project, Team Leadership, Troubleshooting, Telecommunications, Matlab, C, Testing, Analysis, Engineering
Education
Florida International University 2009 — 2012
Combined Master/Bachelor of Science, Electrical Engineering
Miami Dade College 2007 — 2009
Associates in Arts, Electrical and Electronics Engineering
Marriott International January 2015 - Present
MedImmune April 2012 - January 2015
Visionary Integration Professionals (VIP) June 2011 - April 2012
ActioNet, Inc. September 2010 - April 2011
National Public Radio October 2001 - September 2010
TEKSystems, Inc. February 1999 - September 2001
Compucom March 1997 - March 1999
Marriott 1997 - 1999
Bayley Reporting, Inc. 1994 - 1997
Thera-Kinetics 1989 - 1995
Skills
Project Management, Business Analysis, ITIL, PMP, Integration, IT Service Management, Software Documentation, SharePoint, Visio, SDLC, Agile Project Management, Program Management, PMO, Analysis, Management, Leadership, Information Technology, Cross-functional Team..., Change Management, Process Improvement, Vendor Management, IT Strategy, Requirements Analysis, Project Portfolio..., Windows 7, Data Center, Enterprise Software, Business Intelligence
Education
University of Florida 1983 — 1988
BA
Florida Southern College 1982 — 1983
Angry Sheep Productions LLC September 2015 - Present
CompuCom October 2014 - Present
Alliant Integrators, Inc. June 2012 - Present
Skills
Low Voltage, Life Safety, First Aid, Access Control, CCTV, Cpr Certified, Software Documentation, Windows 7, Office Administration, Customer Satisfaction, Interpersonal..., Project Planning, Emergency Management, Troubleshooting, Game Design, Character Animation, Drawing, ZBrush, Texturing, Autodesk Software, Concept Design, Storyboarding, Game Development, Video Games
Education
Full Sail University 2010 — 2012
Game art and design, Graphic Design
NTT Data, Inc. June 2013 - Present
Expert Global Solutions September 2012 - June 2013
Hewlett-Packard May 2011 - August 2012
HP August 2008 - April 2011
EDS September 2005 - August 2008
Electronic Data Systems January 2003 - September 2005
EDS - General Motors Account 1999 - January 2003
CompuCom January 1998 - December 1998
Electronic Data Systems March 1985 - December 1997
Skills
Federal Regulations, Security Clearance, Procure to Pay, Supply Chain Management, Program Management, IT Asset Management, Business Process..., ISO, IT Outsourcing, Vendor Management, Strategic Sourcing, Outsourcing, BPO, Outsourcing Management, Process Improvement, IT Service Management, SLA, SOW, Supply Chain, Global Delivery, Procurement, Negotiation, Continuous Improvement, Contract Negotiation, Supplier Management, Cost Savings, IT Operations, IT Management, Cost Reduction, Contract Management, Business Relationship..., P&L Management, Supply Management, Spend Management, Sla, Regulations, Procure-to-Pay, Management, Strategy, Service Delivery, Analysis, Leadership, Operations Management, Budgets, Business Analysis, Business Planning, Business Process, Business Transformation, CRM, Change Management
Education
Ferris State University
B.S., Data Processing
Walsh College of Accountancy and Business Administration
MBA
Appian Corporation February 2012 - Present
Appian Corporation October 2007 - February 2012
Appian Corporation January 2005 - September 2007
HandySoft November 2001 - December 2004
BroadVision January 2001 - November 2001
OneSoft 1999 - 2001
Inotech 1998 - 1999
CompuCom August 1997 - 1998
Florida State University - College of Law 1996 - 1997
Florida State University 1995 - 1996
Skills
Enterprise Software, SaaS, Cloud Computing, Business Process..., Enterprise Architecture, Business Process Design, SOA, Product Management, Solution Selling, Agile Methodologies, Go-to-market Strategy, Pre-sales, Salesforce.com, Business Intelligence, Sales Enablement, Enterprise Content..., Business Alliances, Professional Services, Product Marketing, Business Process, Strategy
Education
Florida State University
BS, Computer Science
Riverview High School, Sarasota, Florida 1989 — 1993
The Light Company April 2014 - Present
Questeq February 2012 - Present
CompuCom August 2011 - January 2012
System Medic April 2010 - June 2011
Pittsburgh Technical Institute June 2002 - May 2004
Skills
Microsoft Office, Customer Service, Research, Photoshop, English, Outlook, Teaching, HTML, Budgets, C++, C, Active Directory, Group Policy, Millenium, OWA, Microsoft SQL Server, VNC, Oracle RDC, BWA, Phone Skills, Phone Etiquette, Configuration Management, Microsoft Exchange, Dreamweaver, Network Administration, Network Design, Wireless Security, VMware Infrastructure, Deep Freeze, Adobe Acrobat, Printers, Hardware Support, Recording, Oracle VM, Windows Server, Lync, Telnet, Troubleshooting, Juniper Switches, Windows 95, Microsoft Windows 98, Windows 2000, Windows Vista, Windows 7, Server 2000-2008, Mac OS, Help Desk Support
Education
Full Sail University 2007 — 2009
Associate of Science (AS), Recording Arts Technology/Technician
Pittsburgh Technical Institute 2002 — 2004
Associate of Science (AS), Computer Systems Networking and Telecommunications
PNM Resources October 2014 - December 2014
CompuCom August 2014 - October 2014
Jacksonville Aviation Authority April 2013 - October 2013
Enterprise Integration March 2013 - April 2013
Crowley Maritime January 2013 - March 2013
PGA TOUR November 2012 - January 2013
St. Vincent Medical Center October 2011 - March 2012
Coach July 2011 - October 2011
St. Vincent Medical Center April 2011 - June 2011
PGA TOUR February 2011 - April 2011
Skills
Microsoft Office, Windows, Troubleshooting, Active Directory, Microsoft Windows 98, Windows 3.1, Customer Service, Windows 7, Windows 8, Windows Vista, Computer Hardware, Operating Systems, Mac OS X, Networking, Windows 2000, Windows 95, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Windows Server, IBM Lotus Notes 8x, RDP, VNC, Dameware, Gencontrol, Symantec Ghost, Novell ConsoleOne, Novell GroupWise, Outlook Express, Norton Ghost, Novell, Software Installation, OS X, Hardware, Printers, Groupwise, Technical Support, Windows XP
Education
Florida Technical College 1997 — 1997
Associate of Science (A.S.), Computer Technology
U.S. Marine Amphibian Assault School 1991 — 1991
Certificate, Specialized Military Training
Broward Police Academy 1985 — 1985
Certificate, Law Enforcement
U.S. Army Military Police School 1982 — 1982
Certificate, Law Enforcement
Pace High School 1975 — 1979
Certificate, General Studies
CompuCom October 2012 - Present
FlightSafety International May 2004 - October 2012
Remedy Corporation July 2000 - March 2002
Koch Industries 1997 - 2000
Skills
Network Administration, Desktop Support, Software Installation, Troubleshooting, Computer Hardware, XP, Windows, Networking, Microsoft Office, Process Improvement, Active Directory, Program Management, Aviation, Customer Service, Servers, Disaster Recovery, Windows Server
Education
Friends University 1995 — 1997
MMIS, Management and Information Systems
Wichita State University 1983 — 1989
Bachelor of General Studies, Computer Science
CompuCom July 2015 - Present
CompuCom IT Workforce Solutions December 2013 - Present
NCR Corporation October 2009 - Present
CompuCom October 2014 - July 2015
NCR Corporation May 2013 - December 2013
NCR Corporation May 2001 - September 2009
Skills
Windows, C++, Java, Computer Hardware, Microsoft Office, Linux, C, Remedy 7.6, NetOp, Netterm, VDI, PNE Suite, RDP, Troubleshooting, Software Installation, Servers, IBM 4690, Technical Support, Printers, Hardware, Team Leadership, Help Desk Support, Switches, Windows Server, Networking, Vendor Management, Process Improvement
Education
Everest University-South Orlando
HHSC November 2014 - Present
Calyx Software January 2013 - November 2014
State of Texas Health and Human Services Commission 2011 - June 2012
Mosaic Sales Solutions March 2008 - February 2011
CompuCom April 1995 - April 2004
Skills
Active Directory, Account Management, Network Administration, System Administration, Computer Hardware, Computer Science, Networking, Help Desk Support, Sourcing, Software Documentation, Windows, Customer Service, Information Technology, Process Improvement, Training, Integration, Project Management, Security, Troubleshooting, Windows XP, Program Management, Management, Business Development, Software Installation, Leadership, Salesforce.com, SharePoint, Teamwork, Interviews, Applicant Tracking..., Servers, Time Management, Windows 7, SDLC, CRM, Customer Satisfaction, Human Resources, Project Planning, Consulting, Business Analysis
Education
Everest University-Tampa 2007 — 2010
Associates, Computer Science/Networking
Everest University-Tampa 2007 — 2010
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager
MTI America October 2012 - Present
Stanton Group (Stanton Magnetics, Cerwin-Vega, KRK Systems) April 2005 - December 2012
Integrated Technology Consultants October 2003 - April 2005
Zambelli Fireworks 2004 - 2005
Zambelli Fireworks 2004 - 2005
EDS July 2000 - October 2003
CompuCom February 1995 - July 2000
IBM Corporation November 1981 - February 1996
Skills
Microsoft Certified..., Certified Novell..., Windows Server 2003, Windows Server 2008, Microsoft Active..., Microsoft Exchange, MAS 200 ERP, WatchGuard Firebox, Symantec Backup Exec, VOIP, DNS, Windows Server, Watchguard, VoIP, Active Directory, Citrix Metaframe, VMware, Data Center, Operating Systems, Networking, Firewalls, Business Intelligence, Network Administration, VMware ESX, Technical Support, Backup Exec, Cisco Technologies, Databases, Software Installation, Blackberry Enterprise..., TCP/IP, Computer Hardware, Windows 7, Storage Area Networks, Troubleshooting, WAN, Network Security, Network Engineering, VMware Infrastructure, Telecommunications, Switches, Project Management, Servers, Virtualization, Help Desk Support, Laptops, Enterprise Software, Microsoft Servers, XP, IT Management
Education
Florida Atlantic University 1977 — 1980
BA, Business Administration and Management, General
Osprey Consulting February 2010 - Present
Comcast Business February 2013 - December 2013
Real Soft Inc. / Liberty Mutual Insurance April 2011 - May 2012
ZOLL Medical Corporation September 2009 - February 2010
CompuCom September 2008 - June 2009
The Gem Group June 2008 - September 2008
Amergent February 2008 - May 2008
Nuance Communications, Inc August 2006 - November 2007
Cingular Wireless May 2005 - October 2005
Cingular Wireless September 2004 - November 2004
Skills
System Administration, XP, Troubleshooting, Software Documentation, Active Directory, Microsoft Office, Account Management, VPN, Windows, Microsoft SQL Server, Training, Software Installation, Analysis, Testing, Cross-functional Team..., Management, Servers, Databases, Technical Support, Hardware, Microsoft Exchange, Quality Assurance, Customer Service, Integration, Security, Windows XP
Education
Fitchburg State University 1994 — 1994
none, English Literature, Education
University of Maine at Augusta
None, General Studies
CB&S Bank August 2012 - Present
Deep Blue Yacht Supply March 2006 - Present
Textron August 2005 - December 2010
CompuCom January 2000 - August 2005
Skills
Problem Solving, Online User Experience, Solutions Development, Web Design, E-commerce, User Interface Design, Team Management, Information Architecture, Enterprise Architecture, Six Sigma, Offshore Resource..., Web Development, Requirements Analysis, IT Strategy, User Experience, Vendor Management, Process Improvement, IT Service Management, Business Analysis, Software Development, Software Project..., Cross-functional Team..., Project Management, Leadership, Management, Integration, Business Intelligence, Strategic Planning, Information Technology, SharePoint, SDLC, IT Management, Negotiation, Business Process..., Visio, Business Process, Disaster Recovery, ITIL, Analytics, Strategy, Program Management, Enterprise Software
Education
Massachusetts Institute of Technology - Sloan School of Management 2008 — 2010
Executive Certificate, Management and Leadership
Florida State University 1996 — 1999
BS, Management Information Systems
Louisiana State University 2013 — 2015
Graduate School of Banking
RANSTAD/CVS CAREMARK CALL CENTER February 2015 - Present
HMG AMERICA/HCL/STATE STREET September 2014 - November 2014
TRICOM TECHNICAL SERVICES July 2013 - May 2014
CompuCom April 2009 - June 2013
Allstaff Technical Solutions, Inc. January 2013 - January 2013
Robert Half Technology November 2012 - November 2012
USmax/General Dynamics IT August 2011 - September 2012
TEKSYSTEMS August 2007 - October 2010
FIELD SOULTIONS March 2009 - July 2010
MANPOWER PROFESSIONAL STAFFING November 2004 - October 2007
Skills
A+ Certified, Computer Hardware, Troubleshooting, Software Installation, Technical Support, Hardware, Printers, Windows, Laptops, Mac OS X, Adobe Acrobat, Photoshop, XP, Networking, Windows 7, Management, Active Directory, Windows XP, Operating Systems, Software Documentation, OS X, Help Desk Support, VPN, Information Technology, Access, System Deployment, Databases, Lotus Notes, BMC Remedy, Norton Ghost, Training
Education
Penn Valley Community College 2003 — 2005
PTK, Digital Prepress Program
National Institue of Expressive Therapy 1993 — 1995
Ph.D., Expressive Therapy
Ottawa University 1987 — 1987
Certificate, Visual Art Education
The University of Kansas 1971 — 1983
B.F.A., Painting
Emporia State University 1977 — 1978
M.S., Psychology w/emphasis in Art Therapy
The University of Kansas 1971 — 1976
B.G.S., Psychology
Emporia State University 1969 — 1971
Certificate, Visual Art
Kansas State Teachers College 1969 — 1971
Certificate, Visual Art
Washington High School, KCK 1966 — 1969
H,S., Visual Art
University of Exeter 1968 — 1968
Certificate, Archeology
Pinnacle Agriculture Holdings April 2015 - Present
CompuCom May 2014 - April 2015
Center Partners May 2013 - July 2013
Yoder Electrical Services June 2007 - March 2013
Skills
Java, C++, CompTIA A+, Windows, Help Desk Support, Eclipse, C++ Language, Microsoft Visual Studio..., German, A+ Certified, Visual Studio, OOP, Programming, Object Oriented Design
Education
Front Range Community College 2015 — 2015
Associate’s Degree, Computer Science, ~3.0
Front Range Community College 2008 — 2011
Computer Science
CompuCom September 2014 - Present
Geek Squad October 2007 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Computer Repair, Troubleshooting, Computer Hardware, Windows 7, Customer Satisfaction, Sales, Windows XP, Networking, Retail
Education
Technical College of the Lowcountry 2012 — 2014
Associate's degree, Industrial Electronics Technology/Technician
Farmingdale State University of New York 2008 — 2010
Associate's degree, Computer Science
RealPage, Inc. May 2011 - Present
Johnson Equipment Company April 2013 - May 2015
CompuCom November 2012 - April 2013
The Connor Group February 2012 - November 2012
Robbins Brothers July 2011 - February 2012
Reeds Jewelers August 2010 - July 2011
Zale July 2007 - August 2010
Nurses On Wheels, Inc. May 2005 - July 2007
Skills
Sales, Event Planning, Customer Service, Time Management, Leadership, Marketing, Inventory Management, Microsoft Excel, Outlook, Social Media, Management, Access, Retail, Microsoft Office, PowerPoint, Microsoft Word, Visual Merchandising, Customer Satisfaction, Facebook, Billing Systems, Merchandising, Training, Social Networking, Contract Management, Journal Entries, Cash Posting, Certificates Of..., Invoicing
Education
Texas A&M University-Corpus Christi 2008 — 2011
Bachelors, Marketing and Accounting
Elmira College 2005 — 2007
Central Penn College June 2012 - Present
Pennsylvania State System of Higher Education October 2011 - May 2012
Wilson College June 2011 - September 2011
CompuCom December 2010 - February 2011
Harrisburg School District January 2005 - July 2010
Holy Name of Jesus/St. Margaret Mary's January 1980 - May 2010
Office of Liquidations & Rehabilitations Pa. State Insurance Department April 1987 - February 2001
Skills
Network Administration, Web Development, Training, Business Services, Active Directory, Hardware, Software, Software Installation, CompTIA, Citrix, A+ Certified, Windows 7, Computer Hardware, Windows Server, System Administration, Help Desk Support, XP, Antivirus, Troubleshooting, VMware, Windows 8, Access, Windows, Windows XP, Public Speaking, Technical Support
Education
Elizabethtown College 2007 — 2010
Bachelor of Science, Information Systems2010
HACC, Central Pennsylvania's Community College 2005 — 2007
Associate of Arts, Computer Information Systems2007
Thompson Technical Institute 1995 — 1996
Certificate of Completion, Electronics
Thomas More College 1980 — 1981
Philosophy
CACI International Inc August 2012 - Present
DOC/ITA 2013 - 2014
Apex Systems March 2012 - August 2012
Alion Science and Technology February 2011 - January 2012
Indepent Consultant August 2010 - February 2011
CompuCom May 2005 - August 2010
SAIC June 2002 - April 2005
Veritect Incorporated April 2001 - May 2002
Veridian January 2000 - March 2001
CSC August 1995 - December 1999
Skills
Java, Operating Systems, SQL, Solaris, Databases, Automation, C, C++, Linux, Software Development, Unix, Security, J2EE, SDLC, XML, Integration, Architecture, Requirements Analysis, Business Requirements, Software Project..., Information Assurance, PMP, System Architecture, Information Security, Vulnerability Assessment, Windows Server, Computer Security, FISMA
Education
University of Phoenix 2003 — 2005
M.S, Computer Information Systems
Fairleigh Dickinson University 1984 — 1986
B.S, Electrical Engineering
Norwich University 1979 — 1984
Electrical Engineering
All Copy Products October 2012 - Present
CompuCom May 2012 - August 2012
Unemployed and seeking opportunity April 2011 - May 2012
Integrated Listening Systems December 2008 - April 2011
The Home Depot November 2003 - March 2010
Home Depot June 2002 - August 2002
Skills
Customer Service, Excel, Word, Problem Solving, Windows, Computer Hardware, Public Speaking, Microsoft Excel, Microsoft Word, Troubleshooting, Windows 7, Printers, Hardware, Inventory Management, Switches
Education
Front Range Community College 2003 — 2012
Associates of Science, Sciences
University at Buffalo 2001 — 2003
Aerospace Engineering
Boulder High School 1997 — 2001
Diploma
Leader Quest
A+ and Network+ certifications
Epsilon July 2015 - Present
Epsilon April 2014 - Present
CompuCom April 2009 - April 2014
RSpeed Inc April 2006 - April 2009
Simpson Thacher & Bartlett LLP March 2005 - April 2006
Bimbo Bakeries USA 2002 - 2005
Data Return 1999 - 2002
Blockbuster 1993 - 1998
Skills
Vendor Management, Project Management, Financial Reporting, Budgets, Forecasting, Data Center, Program Management, Disaster Recovery, Outsourcing, Leadership, Management, ITIL, Virtualization, Operations Management, Human Resources, Start-ups, Strategic Planning, Change Management, Information Technology, CRM, Account Management, Strategy, Business Intelligence, Business Continuity, Team Management
Education
Project Management Institute 2008 — 2008
PMP, PMP
Florida Atlantic University 1989 — 1993
BBA, Management Information Systems
Mount Saint Michael Academy 1985 — 1989
Hennepin County June 2011 - Present
Project Management Institute of Minnesota (PMI-MN) 2012 - 2014
Project Management Institute of Minnesota (PMI-MN) 2012 - 2014
Project Management Institute of Minnesota (PMI-MN) 2012 - 2014
CompuCom October 2009 - March 2011
US Bank February 2002 - March 2009
Raytheon 2000 - 2002
International Network Services 1996 - 2001
Rockwell International (currently Boeing) 1985 - 1995
Litton Guidance and Control Systems 1983 - 1985
Skills
PMP, Program Management, PMO, Vendor Management, Process Improvement, Project Portfolio..., ITIL, Enterprise Architecture, Integration, IT Strategy, Business Analysis, Project Management, SharePoint, Business Process..., Visio, Risk Management, Business Process, IT Management, Change Management
Education
Golden Gate University 1995 — 1995
MS, Telecommunications Management
Pepperdine University, The George L. Graziadio School of Business and Management 1988 — 1990
MBA, Business Management
DeVry Institute of Technology 1980 — 1983
BS, Electronic Engineering Technology
Fudan University
Turtle Wax, Inc November 2013 - Present
Power Great Lakes September 2012 - November 2013
Kaplan University November 2007 - March 2012
LRS November 2006 - February 2008
CompuCom 1996 - 1996
Skills
Troubleshooting, Process Improvement, Active Directory, Windows Server, Windows, XP, Windows 7, Technical Support, Computer Hardware, System Administration, Software Documentation, Servers, Project Management, Access, Microsoft Office, SharePoint, Printers, Hardware, Visio, Software Installation, Laptops, Disaster Recovery, Databases, Operating Systems, Help Desk Support, Group Policy, Citrix, Microsoft Exchange, Networking, Data Center, VMware, VPN, Management, Cloud Computing, Firewalls, Network Administration, Hyper-V, IT Management
Education
Fort Hays State University 2015 — 2019
Management Information Systems, General
Chase September 2013 - Present
CompuCom 2011 - May 2013
KeyBank September 1998 - January 2011
Diebold Inc May 1997 - September 1998
Skills
Installing and..., Troubleshooting pc..., Remote Troubleshooting, Internet Troubleshooting, Server Administration, backups and restores, Installing printers and..., Technical Support, Hardware Support, mobile devices support, Security, Laptops, Software Installation, Windows XP, Windows 7, Servers, Computer Hardware, Customer Service, Team Building, Coaching, Leadership
Education
Kent State University 1989 — 1993
Bachelor's of Science, Industrial Technology/Technician
ETI Technical College 1987 — 1989
Associate's degree, Electonics
House of Raeford December 2013 - Present
IT consultant Self Employed January 2008 - December 2013
Compucom April 2013 - November 2013
Reynolds American Inc March 2012 - March 2012
Winston-Salem Forsyth County Schools May 2005 - August 2006
Quiznos July 2003 - January 2005
Skills
Pspice, Electrical Engineering, Labview, Electronics, Electricians, Matlab, VHDL, Microcontrollers, Assembly Language, Engineering, Multisim, Analog Circuit Design, Embedded Systems, Troubleshooting, Oscilloscope, MS Visio, Windows 7, PLC, Soldering, Digital Electronics, Programming, Manufacturing
Education
University of North Carolina at Charlotte 2007 — 2010
BSET, Electrical Engineering Technology
Forsyth Technical Community College 2005 — 2007
Associates Degree of Science, Computer Engineering Technology
New York City Transit June 2015 - Present
Unisys March 2013 - Present
NYU Langone Medical Center June 2012 - February 2013
CompuCom May 2012 - June 2012
Unisys December 2011 - April 2012
CompuCom November 2011 - December 2011
Skills
Software Installation, Windows Vista, Troubleshooting, Windows Server, Laptops, Windows 7, Technical Support, TCP/IP, System Deployment, Operating Systems, VMware, Citrix, Software Documentation, DNS, Blackberry Enterprise..., BMC Remedy, Network Administration, Help Desk Support, Servers, Printers, Group Policy, Networking, Information Technology, DHCP, Hardware Support, Computer Hardware, XP, Windows, Hardware, Computer Repair, Disaster Recovery, Active Directory, Cisco Technologies, Firewalls, Security, Routers, Antivirus, A+ Certified, HP, VMware ESX, Switches, Microsoft Exchange, Blackberry, Remote Desktop, LAN-WAN, VPN, Norton Ghost, CompTIA A, Windows XP
Education
Per Scholas 2011 — 2011
Information Technology
Farmingdale State University of New York 2006 — 2008
Bachelor of Science, Bioscience, Computer Science
Insight - Apex March 2013 - November 2013
Allstate Insurance - Compucom November 2012 - March 2013
CompuCom January 2012 - September 2012
Walden Technical Services September 2007 - December 2010
Zehnco Inc January 2000 - December 2008
Skills
Computer Hardware, Networking, CCENT, CCNA, Windows, Computer Repair, Windows 7, Troubleshooting, Servers, XP, Laptops, Printers, Routers, Workstations, A+ Certified, CompTIA, Active Directory, Network Administration, Windows Server, Peripherals, Operating Systems, Security, Dell Computers, Network+ Certified, Linux+ Certified, Amateur Radio License...
Education
College od Du Page 2000 — 2011
Computers (Computer Hardware - Software - Electronics)
Elmhurst College 1984 — 1986
B. S, Marketing
Valparaiso University 1980 — 1984
Business
Think Performance Coaching May 2009 - Present
Omni Funding Corp. March 2015 - Present
Private Client Group LLC May 2008 - 2010
Coverall Health-Based Cleaning System 2006 - 2007
Ricoh Business Solutions 2003 - 2005
CareerFairs USA 2000 - 2002
Philip Morris 1997 - 1999
CompuCom 1997 - 1999
US Computer 1995 - 1997
Skills
Coaching, Leadership Development, Team Building, New Business Development, Customer Relations, B2B, Consultative Selling, Sales Process, Sales Management, Marketing Strategy, Customer Service, Change Management, Small Business, Problem Solving, Account Management, Selling, Business Planning, Personal Development, Leadership, Life Coaching, Training, Entrepreneurship, Strategic Planning, Executive Coaching, Business Consulting, Business Process..., Management Consulting, Management, Sales
Education
Bethpage High School
North Babylon High School
iPEC
Certified Professional Coach, Professional Coach
Farmingdale State University of New York
Sports Management
Nassau Community College
Associate's Degree, Business Administration and Management, General, 3.03
PayPal June 2014 - Present
Compucom February 2012 - March 2013
McCormick 2013 - 2013
ReliaSource October 2011 - January 2012
Agora Publishing June 2009 - January 2010
The Game Trade Journal January 2009 - April 2009
Bray & Scarff Appliances January 2008 - November 2008
Best Buy 2003 - 2007
Gamers.com January 2000 - January 2002
Phillips Business Information January 1999 - January 2000
Skills
Copy Editing, SEO, Google Adwords, Editing, Copywriting, Publishing, Newsletters, HTML, Customer Service, Management, Leadership, Press Releases, Research, Microsoft Office, Writing
Education
Frostburg State University 1995 — 1997
Bachelor of Science, Mass Communications
Delaware Technical and Community College 1992 — 1994
Associate of Applied Science, Communications
CompuCom April 2013 - Present
Mainline Information Systems July 2008 - April 2013
CompServ, LLC January 2006 - July 2008
Bisk Education November 2001 - July 2005
Skills
Business, Business Strategy, Enterprise Architecture, Storage, Integration, Virtualization, Management, Wireless, Leadership, Data Center, Consulting, Software Documentation, Networking, Project Management, CRM, VoIP, Sales, PMO, Security, Salesforce.com, Databases, Information Technology, Troubleshooting, Finance
Education
Villanova University 2002 — 2003
Project Management Certifications, Project Management
Gardner-Webb University 1996 — 2001
MIS, MIS
Georgia State Univ 1994 — 1996
Tech Drafting
PMI
CAPM
Pro-Sphere Tek August 2014 - Present
CompuCom February 2012 - August 2014
Long View Systems May 2011 - February 2012
Tek Systems August 2008 - December 2010
Greenride CO May 2009 - May 2010
Aspen Laser & Technology November 2007 - July 2008
Dental Systems March 2007 - June 2007
Blaine County School District January 2005 - November 2006
Engineers, Inc October 2001 - June 2003
TransNet Corp June 1993 - September 2001
Skills
A+ Certified, Active Directory, Zen, Computer Hardware, Troubleshooting, HP, Customer Service, Printers, Windows, Customer Relations, Microsoft Office, Desktop Support, Technical Support, Software Installation
Education
Front Range Community College 2009 — 2009
Certificate, energy boost, Clean Energy
Union County College 1973 — 1978
AAS, Business
Union County Technical Institute 1973 — 1975
AA, Business
David Brearley Regional High School 1969 — 1973
HS Diploma, College Prep
ComputerCare June 2015 - Present
Milestone Technologies, Inc. March 2007 - February 2015
CompuCom February 2004 - August 2006
Alternative Resources Corp February 1997 - December 2003
Prudential Financial March 1993 - December 1996
US Army October 1989 - March 1993
Skills
CompTIA A+ Certification, Troubleshooting, Help Desk Support, Technical Support, Computer Hardware, System Deployment, Printers, Hardware, CompTIA, Workstations, Laptops, Software Installation, Managed Services, A+ Certified, Microsoft Office, Windows, Project Management, Team Leadership, Inventory Management, IT Service Management, Cloud Computing, Operating Systems, IT Operations, XP, Windows 7, Security, Warehouse Management, Desktop Deployment, Reverse Logistics, Management, Networking, Customer Satisfaction, Telecommunications, HP, Wireless Networking, Software Documentation, OS X, Computer Repair, Unix, SAN, Active Directory, Computer Security, Servers, Windows XP
Education
Fayetteville State University 1992 — 1992
Speech Communication and Rhetoric
Thomas Toledo
Expedia, Inc. 2013 - Present
Starbucks 2013 - 2013
CompuCom 2012 - 2013
Amazon 2007 - 2008
Amazon 2005 - 2006
Amazon 2000 - 2005
Skills
Process Improvement, Windows 7, Customer Service, Cisco Networking, Active Directory, Microsoft Exchange, Network Security, Technical Writing, Technical Support, Troubleshooting, Identity Management, Access Management, Escalation Resolution, SailPoint, ServiceNow, 1980s Television Shows
Education
South Seattle College 2008 — 2010
Associate of Applied Science, Network and System Administration, Dean's List
Excelsior College 2000 — 2000
Bachelor of Science (BS), Liberal Arts and Sciences
Provincial Health Services Authority November 2014 - May 2015
University Medical Hospital April 2014 - July 2014
Efusion Technologies September 2013 - April 2014
CompuCom May 2012 - September 2013
Ledcor February 2012 - March 2012
Demonware July 2011 - December 2011
Cisco Systems 2009 - 2010
Microsoft 2007 - 2009
Skills
Linux, Unix, Hardware, Cisco, Data Center, Microsoft Office, Microsoft Exchange, Active Directory, Citrix, Windows Server, Windows 7, Windows Vista, VMware, Windows XP Pro, Mac, Windows 8, Blackberry Enterprise..., Software Documentation, Cisco Technologies, Computer Hardware, Servers, Networking
Education
NJIT 2008 — 2010
BSC, computer science
Frontier Institute 2007 — 2008
MCSA, MCSE, MCP, CCNA, Computer
Netcom Institute 2007 — 2007
A+, N+, Computer Network and Hardware
Essex County College 2005 — 2007
BA, Computer science
CompuCom September 2015 - Present
ATI Specialty Materials February 2007 - September 2015
Sonoco-Flexible Packaging February 2001 - February 2007
Georgia-Pacific LLC 1984 - 2001
Skills
Manufacturing, Engineering, Process Improvement, Leadership, Financial Analysis, ERP, Continuous Improvement, 5S, Supply Chain Management, Operations Management, Lean Manufacturing, Process Engineering, Cost Accounting, Forecasting, Cross-functional Team..., Accounting, Financial Reporting, Pricing Strategy, Financial Modeling, Microsoft Excel, Project Management, Change Management, Pricing, Plastics Industry
Education
Francis Marion University 1997 — 2000
BA, Finance
Francis Marion University
Bachelor of Arts (B.A.), Business Finance
GE Transportation September 2015 - Present
CompuCom January 2014 - September 2015
CompuCom 2005 - September 2015
CompuCom August 2008 - December 2013
CompuCom January 2000 - August 2008
ComputerLand 1998 - 2005
ComputerLand January 1998 - April 2000
Skills
XP, Hardware, Help Desk Support, Desktop Computers, Computer Hardware, Windows 7, Active Directory, Computer Repair, Servers, Citrix, A+ Certified, VPN, Windows Server, Laptops, DHCP, Visio, Windows XP
Education
Erie Business Center-Erie 1996 — 1998
ASB, Information Technology
McMaster University September 2014 - Present
Humber College 2013 - 2014
Best Doctors February 2012 - October 2013
Wellington Management March 2011 - November 2011
CompuCom October 2009 - October 2010
Micros Retail Systems September 2008 - July 2009
Skills
Integration, Help Desk Support, SharePoint, Windows Server, Active Directory, SQL, Business Analysis, Technical Support, SDLC, Requirements Analysis, MS Project, Management, Technical Writing, Visio, Requirements Gathering, Business Integration, Databases, Project Management, Security
Education
Framingham State College 2009 — 2011
BITM, IT
George Brown College 2001 — 2004
Associate, Computer Networking
Mfanstipim School
Compucom September 2015 - Present
Hubbell Lighting June 2010 - January 2015
Self-Employed December 2007 - June 2010
Reliant Manufacturing May 2005 - October 2007
International Circuit & Component Inc. June 1987 - May 2005
Skills
Microsoft Office, SAP ERP, Exact Macola, Made2Manage, Crystal Reports, Computer Hardware, Computer Repair, Computer Network..., Computer Maintenance, Telephony
Education
BPLP
Associate of Arts (AA), Tour & Travel Management
Fullerton College
Computer and Information Systems
Esurance July 2014 - Present
Scotiabank August 2013 - June 2014
Mosaic Sales Solutions June 2012 - August 2013
Volenday January 2012 - April 2012
Palantir September 2010 - June 2011
CompuCom July 2008 - June 2010
Apple February 2006 - August 2006
Tekstrom Inc September 2005 - August 2006
Fidelity National Information Services September 2005 - January 2006
Skills
Integration Testing, Quality Center, Unix, Usability Testing, Client/server, Quality Assurance, Bug Tracking, POS, Test Cases, Regression Testing, Web Applications, Black Box Testing, Process Improvement, Mobile Devices, ITIL, SQL, Problem Solving, Test Planning, XML, System Testing, Business Requirements, SDLC, Android Apps, Mobile Applications, windows App, Pay Close Attention to..., R&D, Oil & Gas Industry, Retail Banking, Test Processes, Business Process Testing, Web Content Management, Highly Dedicated, Positive Can-do Attitude, ITIL Process, Social Media
Education
Excelsior College
Bachelor's of Science in Information Technology
HP Certified Professional
HPO-M16, HP Quick Test Pro
Bloomberg
Bloomberg Certification, APOD, B-Unit, Bloomberg on Blackberry
ITIL - V3
ITIL-V3 Fundamental Awarness Training
Sheridan Institute of Technology and Advanced Learning
Systems Analyst/Computer Programmer
BLM Technologies, Inc. December 2014 - June 2015
NCR Corporation April 2012 - November 2014
CompuCom July 1982 - April 2013
Skills
Management, Microsoft Office, Project Management, Customer Service, Microsoft Excel, Leadership, Strategic Planning, Sales, Microsoft Word, Program Management, IT Management, Field Force Management
Education
Florida State College at Jacksonville 1982 — 2007
Associate's degree, Business Administration and Management, General
Paxon High School 1978 — 1981
The Gorilla Glue Company March 2015 - Present
CompuCom August 2003 - August 2014
Education
Gateway Community and Technical College 2012 — 2015
Associate's Degree, Computer and Information Technology, 3.6
JPMorgan Chase & Co. April 2015 - Present
Haven National; November 2014 - March 2015
CompuCom June 2014 - November 2014
Citi Group January 2013 - June 2014
USRG June 2011 - December 2012
J Blue Real Estate Services July 2008 - June 2011
RPM ASSET Management October 2005 - March 2008
Venterra Realty June 2004 - October 2005
Fifteen Asset Management June 2003 - June 2004
Skills
Management, Budgets, Due Diligence, Training, Strategic Planning, Marketing, Negotiation, Asset Management, Sales, Property, Financial Reporting, Recruiting, Real Estate, Investment Properties, Sellers, Real Estate Transactions, First Time Home Buyers, Residential Homes, Contract Negotiation, Small Business, Business Development, Commercial Real Estate, Business, Customer Satisfaction, Vendor Management, Yardi, Lease Negotiations, Portfolio Management, Affordable Housing, Single Family Homes, Real Estate Economics, Market Analysis, Corporate Real Estate, Appraisals, Asset, Real Estate Development, Business Planning, REO, Business Services, Condos, Investments, Leases, Facilities Management, Relationship Management, Kepner-Tregoe, Apartment Management, Financial Analysis, P, ITIL v3 Foundations..., Project Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Phoenix-Dallas Campus 2009 — 2011
BACHELORS DEGREE IN BUSINESS MANAGEMENT, Business Administration and Management, General
Everest College-Dallas 2007 — 2009
Associate's degree In Business Administration, Business Administration, Management and Operations
Granite Group Realty Services January 2014 - Present
CompuCom 1995 - 1998
Skills
CBR - Certified Buyer..., SFR Certified, Second Home Market, Investment Properties, Sales Management, Marketing Strategy, Relocation, First Time Home Buyers, Sales, Marketing, Management, Strategic Planning, New Business Development, PowerPoint, Social Media, Event Planning, Public Relations, Microsoft Excel
Education
Suffolk University - Sawyer School of Management 1982 — 1984
Master of Business Administration (MBA), Marketing
Fairfield University 1977 — 1981
Bachelor of Arts (BA), Political Science and Government
CompuCom March 2014 - Present
AppleOne December 2011 - Present
Shell Oil Company February 2009 - December 2011
Skills
Troubleshooting, Microsoft Office, Customer Service, Microsoft Excel, Software Documentation, Windows, Laptops, Active Directory, Networking, Windows 7, Windows XP, Technical Support, Windows Server, Computer Hardware, Help Desk Support
Education
Florida Career College-Miami 2010 — 2011
Associate's degree, Information Technology
CompuCom February 2014 - July 2014
Albuquerque Public Schools April 2001 - January 2012
Skills
Westlaw Research, LexisNexis, LAN-WAN, Help Desk Support, Computer Hardware, computer programming
Education
Florida Coastal School of Law 2014 — 2017
Juris Doctor, Law
The University of New Mexico 2008 — 2012
Bachelor of Arts (B.A.), Economics, B
CompuCom July 2015 - Present
Adams 12 Five Star Schools May 2014 - July 2015
Northpark Liquors March 2014 - February 2015
Zinga! Frozen Yogurt June 2013 - March 2014
Kelly Services August 2011 - April 2013
King Soopers December 2010 - August 2011
King Soopers December 2009 - December 2010
King Soopers August 2007 - December 2009
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Lotus Notes, Windows 7, Windows XP Pro, Ticketing Systems, Telephone Skills, Data Entry, Computer Hardware, Troubleshooting
Education
Northglenn High School 2004 — 2008
High school Diploma
Front Range Community College
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Hartford HealthCare January 2015 - Present
Chemtura July 2010 - January 2015
CompuCom January 2010 - June 2010
nfrastructure September 2009 - December 2009
Total Exploration & Production January 2006 - August 2009
Merpa Communications August 2004 - March 2005
Demadiur Systems Ltd October 2003 - December 2003
Skills
Switches, VPN, Cisco Technologies, Routers, DHCP, VoIP, Firewalls, Cisco IOS, OSPF, Cisco Nexus, DNS, Network Engineering, Troubleshooting, CCNA, CCNP, Networking, TCP/IP, BGP, Network Design, Network Administration, Servers, VMware, WAN, Data Center, EIGRP, Juniper, MPLS, VLAN, Cisco Routers, QoS
Education
Enugu State University of Science and Technology 2000 — 2005
B.Eng, Electrical/Electronics Engineering
Honeywell FM&T June 2013 - August 2013
CompuCom February 2011 - August 2012
i can fix your computer January 2007 - August 2012
KeyBank July 2008 - February 2011
CompuCom May 2007 - July 2008
Pro Computer Solutions, INC November 2006 - April 2007
Skills
Technical Presentations, Delivering Technical..., Software Documentation, AutoCAD, Solidworks, Microsoft Office, Windows 7, Troubleshooting, Hardware, Computer Hardware, Technical Support, Project Management, Customer Service, Process Improvement, Laptops, Wireless Networking, Video Editing, Creative Problem Solving, Remote Support, Python
Education
University of Missouri-Kansas City 2012 — 2017
Bachelor's Degree, Electrical and Computer Engineering, Junior
Penn Valley Community College 2001 — 2002
Spanish
Emporia State University 1997 — 1999
Theatre/Theater
CompuCom May 2014 - Present
CompuCom November 2009 - March 2014
CTG July 2009 - November 2009
University of Memphis August 2008 - February 2009
Ex Libris November 2007 - February 2008
Endeavor Information Systems August 2005 - November 2007
Endeavor Information Systems September 2003 - January 2005
Endeavor Information Systems October 2001 - September 2003
Professional Consulting Services January 2001 - October 2001
Manpower Professional June 1999 - December 2000
Skills
System Administration, Technology Management, Windows, Linux, Solaris, Network Administration, Hardware, Troubleshooting, Vendor Management, Visio, Unix, Integration, Apache, Windows Server, Disaster Recovery, Technical Support, Networking, Windows XP Pro, Windows 7, Windows XP
Education
Excelsior College 1993 — 2003
BBA, MIS
Martin Schools 1980 — 1993
MCPc January 2013 - Present
US Army July 2003 - Present
Jackson Hewitt Tax Service Inc. December 2012 - February 2013
CompuCom April 2012 - August 2012
Circuit City 2007 - 2008
Muskegon Community College 2006 - 2007
Skills
Troubleshooting, Servers, Networking, Windows Server, Help Desk Support, Windows 7, Linux, VMware, OS X, VPN, TCP/IP, DNS, SQL, HTML, Windows Vista, Microsoft Excel, Visio, Microsoft Office, Windows XP, MS Project
Education
Grantham University 2014 — 2016
Master of Business Administration (MBA), Information Management, 4.0 GPA
Ferris State University 2010 — 2012
Bachelor of Science in Business, Computer Information Systems
Muskegon Community College 2006 — 2008
Associate in Applied Science, Computer Networking Technology
University of Washington December 2014 - Present
Wimmer Solutions June 2012 - December 2014
CompuCom August 2011 - June 2012
CompuCom August 2008 - August 2011
AT&T Mobility June 2004 - August 2008
CompUSA February 2003 - June 2004
Prime Time Printing March 2002 - January 2003
Skills
Servers, Windows Server, Troubleshooting, Hardware, Windows 7, Operating Systems, Networking, Laptops, Computer Hardware, Windows, VMware, SAN, Microsoft SQL Server, Microsoft Office, Visio, SCCM, Infrastructure, KVM, Wireless Networking, Software Installation, Excel, Outlook, Computer Repair, Computer Maintenance, Debugging, Debuggers, Infrastructure Planning, Infrastructure Projects, Power Distribution, Power Supplies, IT Operations, Windows Server 2008, Server Management, XP, Windows Server 2003, Blackberry, Printers, System Center Suite, SCOM, SCVMM, Hyper-V, Windows XP
Education
Strategy Computers 2002 — 2003
Certified, Web Master
Everett Community College 2000 — 2002
Associates Degree, Multimedia Design
The Timken Company October 2014 - Present
Ellcon-National, Division of Faiveley Transport North America June 2014 - July 2014
CompuCom March 2014 - May 2014
Bayer Technology Services September 2013 - March 2014
Windstream Communications March 2013 - May 2013
Verizon Wireless April 2007 - March 2013
Agilysys November 2006 - April 2007
Spartan Computer Services May 2006 - October 2006
Nova Gaming LLC September 2005 - March 2006
Skills
Troubleshooting, Technical Support, Windows 7, Networking, A+ Certified, Microsoft Certified..., Customer Satisfaction, Customer Service, Outlook, Remote Desktop, Network+, MCITP, MCSA, Retail, Microsoft Excel, Microsoft Certified..., Telecommunications, Call Centers, XP, Computer Hardware, Switches, VPN, Windows XP, Software Installation, Active Directory, Laptops, Desktop Computers, LAN-WAN, Help Desk Support, Windows Vista, Hardware, CompTIA, Windows XP Pro, Computer Repair, Printers, System Deployment, CompTIA A+
Education
Fayetteville Technical Community College 2010 — 2012
Certification, MCITP, MCTS, 4.0
Pima Community College 2009 — 2009
Certification, A+ Remote Technician, 4.0
Greenville Technical College 2000 — 2005
Network and System Administration/Administrator, 2.0
Eastside
Oracle August 2012 - Present
Quest Energy Solutions February 2012 - August 2012
Granite Telecommunications August 2011 - March 2012
Oracle January 2010 - November 2010
Sun Microsystems October 2000 - November 2010
Sun Microsystems January 2000 - January 2009
CIC Systems/Copley systems January 1994 - September 2000
CompuCom January 1995 - January 2000
Skills
Storage, Enterprise Storage, Cloud Computing, Sun, Storage Solutions, Virtualization, Storage Area Networks, NAS, Enterprise Software, Networking, Sales Operations, Sales, CRM, Professional Services, Disaster Recovery, Solution Selling, Pre-sales, Business Development
Education
Fitchburg State University
BS, Computer Science
Quincy High School
Dell SecureWorks May 2012 - Present
Southern Polytechnic State University (SPSU) August 2011 - December 2011
Southern Polytechnic State University (SPSU) May 2011 - June 2011
EDS (Electronic Data Systems) November 2007 - December 2008
EDS (Electronic Data Systems) April 2001 - October 2007
BellSouth (BellSouth Advertising and Publishing Company) March 1997 - March 2001
CompuCom March 1997 - October 1997
System One Technical Services 1996 - 1997
Teambuilders June 1996 - September 1996
TAC Temps December 1995 - May 1996
Skills
Microsoft Certified..., Active Directory, CompTIA, Security, Disaster Recovery, Microsoft Certified..., Troubleshooting, System Administration, Windows Server, Servers, Data Center, Virtualization, VMware ESX, IT Management, TCP/IP, Integration, Operating Systems, Networking, Microsoft Exchange, WAN, Wireless, Technical Support, System Deployment, Penetration Testing, •QualysGuard Certified..., CompTIA Security+, CompTIA A+ Certified..., Cisco Certified Network..., Certified Dazel..., Compaq Accredited..., Certified Internet..., CompTIA Certified..., Microsoft Certfied...
Education
Southern Polytechnic State University 2010 — 2011
Master of Science (M.S.), Information Technology, 4.0 / 4.0
Florida State University - College of Business 1982 — 1984
Bachelor of Science (B.S.), Accounting
CompuCom April 2014 - Present
IBM November 2013 - January 2014
AT&T Global Services November 2013 - January 2014
Unisys August 2013 - November 2013
Sub-Contracting April 2011 - November 2013
Sedona Technologies November 2012 - March 2013
Plumechoice August 2012 - September 2012
2Wire January 2011 - April 2011
Tele Tech, Doing work for Best Buy.com May 2010 - February 2011
American Home Maintenance March 2009 - December 2009
Skills
TCP/IP, Wireless, Telecommunications, Unix, Routers, VPN, Wireless Networking, Troubleshooting, IPTV, WAN, QoS, Ethernet, Broadband, DNS, MPLS, Active Directory, Cisco Technologies, Perl, Switches, OSPF, Servers, CompTIA A+ Certification, Technical Support, Network Administration, Networking, CompTIA A+, Computer Hardware
Education
Training to you 2012 — 2012
CompTIA A+ NET+
Fairfield University 1993 — 1994
EMC December 2013 - Present
Tata Consultancy Services June 2013 - December 2013
Walgreens October 2012 - June 2013
AIM Consulting Group June 2011 - October 2012
Paradigm Technology December 2009 - March 2011
GE Consumer & Industrial February 2007 - March 2009
CompuCom February 2007 - March 2009
NextSource September 2006 - February 2007
EarthLink, Inc November 1996 - December 2005
Nationwide Insurance May 1990 - November 1996
Skills
DNS, System Administration, Solaris, AIX, NFS, Unix, Linux, Servers, Disaster Recovery, EMC Storage, Legato Networker, EMC Networker, Data Domain, Avamar, Unix Administration, Operating Systems, SunOS, Xenix, Mac OS X, HP Data Protector, RedHat, Ubuntu, FTP, SMTP, TAR, Release Engineering, Fedora, Sh, Internet Services, HP-UX, Apache, Perl, TCP/IP, Shell Scripting, NetApp Filers, SAN, Security, Windows, Bash, MySQL, NDMP, Rsync, SSH, Hardware, Microsoft Exchange, NAS, Data Center, NetApp, Nagios, Sun
Education
State University of New York Institute of Technology at Utica/Rome 1984 — 1986
B.S., Major: Computer & Information Science, Minor: Mathematics
Michigan State University 1979 — 1982
Computer Science, Music, Ag Engineering
Pittsford Mendon High 1976 — 1979
High School Diploma, Mathematics & Music
Fuller Theological Seminary 1997 — 1999
M. Div Theology
World Harvest Bible College 1992 — 1994
Pastoral theology, Pastoral Studies
Verizon Wireless June 2012 - Present
Verizon Wireless June 2010 - June 2012
Investors Savings Bank November 2008 - May 2010
CompuCom June 2006 - March 2008
CompuCom December 2005 - June 2006
GE Capital IT Solutions October 2000 - November 2005
Bill Bradley for President Campaign January 2000 - March 2000
CompUSA May 1997 - January 2000
Varitronics Systems July 1997 - September 1999
Sales Staffers 1997 - 1998
Skills
Windows XP Professional, Windows 7, Microsoft Office, Active Directory, Troubleshooting, Computer Hardware, Windows, Operating Systems, Laptops, Hardware, Technical Support
Education
New Jersey Institute of Technology 1993 — 1998
B.S., Science and Technology Studies
Middlesex County College 1991 — 1993
A.S., Computer Science
Franklin & Marshall College 1988 — 1990
Computer Science
Baylor Health Care System March 2013 - Present
Strategic Growth Initiatives January 2012 - Present
CompuCom June 2009 - March 2013
CSP September 2003 - June 2012
Vertis Communications October 2007 - October 2008
Tosoh Corporation January 1998 - September 2006
The Bama Companies, Inc 1994 - 1998
Skills
Shainin, Six Sigma, Lean Manufacturing, Quality Management, Mergers, Employee Engagement, Organizational Alignment, Organizational Change, Change Management, Strategy Alignment, Cross-functional Team..., Mergers & Acquisitions, Organizational..., Performance Improvement, Continuous Improvement
Education
The University of Texas at Dallas 2011 — 2013
MS, Healthcare Management
Franklin University 1998 — 2000
MBA, Entrepreneurship/Entrepreneurial Studies
University of Tulsa 1993 — 1994
MA, Industrial Organizational Psychology
University of Oklahoma 1989 — 1993
BA, Psychology
CompuCom October 2013 - Present
Compucom October 2005 - Present
BMW Group Financial Services 2005 - December 2011
Ashland 1997 - 2005
Skills
VMware ESX, VBScript, Server Architecture, VMware, xendesktop, powershell, App-V, Citrix, SCCM, Imaging, Desktop Management, MSI, Application Packaging, ITIL, Active Directory, Group Policy, Altiris, VDI, Hyper-V, XenServer, InstallShield, HTML, Microsoft Operating..., Operations Management, Windows Server 2008, Windows 7, Windows Server 2003, ThinApp, User Management, Antivirus, VMware Infrastructure, System Deployment, Virtualization, IT Service Management, IT Strategy, Integration, IT Operations, Citrix Metaframe, Windows Server, Powershell, vSphere, Microsoft Technologies, IT Management, SharePoint, Security, Business Continuity, Network Administration, Disaster Recovery
Education
Franklin University 1998 — 2003
Bachelor, Computer Science
Monroe County Community College 1993 — 1997
Associates, Busness
Cumberland County Department of Public Health September 2014 - Present
Nazka Business Services January 2005 - Present
CompuCom April 2013 - September 2014
Apex Systems August 2012 - April 2013
Educate Online, Inc. September 2011 - July 2012
Family Alternatives, Inc. October 2008 - May 2011
Advanced Technology Partners August 2008 - August 2008
SAIC September 2006 - May 2008
Whiteville City Schools February 2006 - October 2006
Campbell Soup Company September 2002 - April 2005
Skills
Troubleshooting, Active Directory, Windows 7, Sales, Vendor Management, Computer Hardware, Network Administration, Team Leadership, Software Installation, Remote User Support, Ubuntu, DoD, HIPAA, Help Desk Support, Microsoft Exchange, Windows XP Pro, Microsoft SQL Server, Database Administration, System Migration, Windows Server, Servers, TCP/IP, Technical Support, VPN, Cisco Technologies, Printers, Hardware, Software Documentation, Windows, Networking, Laptops, Routers, Visio, WAN, HP, Backup Exec, Windows XP, Operating Systems
Education
Fayetteville Technical Community College 2014 — 2015
Cisco Networking
Strayer University (DC) 1989 — 1991
AA, CL, Computer Information Systems
Antilles School, St. Thomas, VI 1979 — 1981
H.S. Diploma, College Prep.
Accenture October 2010 - Present
CompuCom 1995 - October 2010
Getronics 2001 - 2005
Getronics 1998 - 2001
Skills
Solution Selling, Outsourcing, Managed Services, Professional Services, Program Management, Enterprise Software, Vendor Management, Management, IT Strategy, Management Consulting, IT Outsourcing, Telecommunications, Cloud Computing, SaaS, CRM, IT Service Management, Strategy, Business Process..., Pre-sales, Project Portfolio..., Account Management, Business Process, Business Intelligence, Business Development, Business Transformation, Data Center, Consulting, Business Analysis
Education
Florida State University - College of Business
BA, Marketing
University of Houston
MBA
Charles Schwab January 2014 - Present
Charles Schwab May 2012 - January 2014
Charles Schwab & Co. June 2010 - June 2012
Yola.com December 2008 - November 2010
Ebates.com November 2004 - December 2008
Charles Schwab 2000 - 2004
compucom 1999 - 2000
Skills
Engineering Management, Software Engineering, Software Architecture, Technical Leadership, Java, Python, Hadoop, Splunk, NoSQL, Big Data, Continuous Delivery, Web Services, Product Management, Agile Methodologies, JavaScript, SaaS, Linux, Scalability, Scrum, Architectures, Leadership, REST, Cloud Computing, Enterprise Architecture, Distributed Systems, System Architecture, Open Source, Enterprise Software, PaaS, Web Applications, Agile Project Management
Education
Florida State University 1993 — 1998
BS Computer Science, BS Mathematics
Master Gardener September 2014 - Present
University of North Carolina Hospitals September 2002 - April 2012
CompuCom June 1996 - July 2001
Digital Equipment Corporation 1977 - 1996
Skills
Program Management, Team Building, Team Leadership, Leadership, Process Improvement, Contract Management, Project Management, Customer Service, Healthcare, Visio, Hospitals, Troubleshooting, Supervisory Skills, Management, Strategic Planning, Cross-functional Team..., Microsoft Office, Change Management, Microsoft Word, Leadership Development, Microsoft Excel, Public Speaking, Strategy, Vendor Management, Problem Solving, Master Gardener
Education
Wake County Extension Service / N.C. State University 2014 — 2014
Certificate, Master Gardener
Johnston Community College 2002 — 2004
Certificate, Landscape Gardening
Saint John's University 1971 — 1972
Master of Science (MS), Medical Technology
Fitchburg State University 1967 — 1969
BS, Medical Technology
Duke University Health System June 2014 - Present
SPAWAR Systems Center - ATLANTIC January 2014 - June 2014
SPAWAR Systems Center - ATLANTIC May 2005 - December 2013
ARINC Engineering Services / SPAWAR - Charleston May 2000 - May 2005
Technology Solutions of Charleston November 1998 - April 2000
CompuCom August 1994 - November 1998
The Computer Store 1991 - 1993
Gates / FA Distributing - Arrow Electronics May 1990 - October 1991
Caber Systems 1988 - 1989
South Carolina Federal Credit Union August 1987 - February 1988
Skills
DoD, Security Clearance, Project Planning, Navy, Project Management, Military, Configuration Management, SQL, Windows, Windows Server, XP, Software Development, Commercial Piloting, Instrument Rated Pilot, Multi-Engine Land, Single Engine Land, Microsoft Certified..., Network Administration
Education
Embry-Riddle Aeronautical University 1998 — 2000
Bachelor’s Degree, Technical Operations Management
Trident Technical College 1986 — 1988
Associate of Science (A.S.), Business Management
Compucom January 2012 - Present
Skills
XP, Windows 7, Dameware, PSTools, Robocopy, USMT, OS Migration, Windows 7 Migration, Software Installation, Hardware, Networking, Workstations, Active Directory, Windows Server, Help Desk Support, Troubleshooting, Operating Systems, Laptops, SCCM, Printers, Remote Desktop, Windows, System Deployment, Citrix, Software Documentation, Technical Support, Servers, Desktop Computers, Cisco Technologies, Disaster Recovery, Virtualization, IT Service Management, Windows XP
Education
Morris Community College 2010 — 2010
Chubb Institute of Technology 2003 — 2004
Felician College 2001 — 2003
Felician College 2001 — 2003
St. Mary's High school
Wallington High school
GreenPoint Solutions January 2008 - Present
CAbi August 2008 - 2010
Power Concierge September 2007 - July 2009
Merrill Lynch Investment Managers May 2001 - September 2004
Merrill Lynch Investment Managers August 1998 - May 2001
Merrill Lynch Investment Managers August 1997 - May 2001
CompuCom 1994 - 1996
CompuCom 1990 - 1994
Skills
Vendor Management, CRM, Management, Customer Service, Sales, Business Analysis, Procurement, Project Management, Time Management, Financial Services, Fixed Income, New Business Development, Portfolio Management, Asset Managment, SDLC, IT Strategy, Disaster Recovery
Education
Franklin Pierce University
MoneyGram International August 2012 - Present
Project Consulting Group March 2012 - August 2012
Microsoft Corporation August 2010 - February 2012
Microsoft March 2007 - August 2010
CompuCom February 2006 - February 2007
Smart Source-Zones 2005 - 2006
AAIM Business Services,Inc 2001 - 2005
Accudata America- PRIMIS Marketing Group 1998 - 2001
Skills
Program Management, Business Case, SDLC, Software Project..., Vendor Management, SharePoint, Business Intelligence, PMP, Agile Project Management, Product Management, Cross-functional Team..., Cloud Computing, Business Analysis, Agile Methodologies, IT Strategy, SaaS, Requirements Gathering, Integration, Project Portfolio..., MS Project, Software Development, ITIL, Enterprise Software, Process Improvement, Business Process..., Enterprise Architecture, Outsourcing, Business Process, Visio, Scrum, Requirements Analysis, PMO, Strategy, Service Delivery, CRM, Solution Architecture, Project Management, IT Management, IT Operations, Resource Management, Analysis, Release Management, SQL, Analytics, IT Service Management, Project Delivery, Professional Services, System Deployment, Consulting, Business Requirements
Education
Florida State University 1993 — 1997
BA, E.E.
Edison College 1990 — 1993
A.A, Engineering/Math
Amdocs July 2011 - Present
CompuCom February 2010 - January 2011
Blue Cross Blue Shield of Texas February 2009 - December 2009
Credit Solutions June 2008 - December 2008
Verizon 2005 - 2008
Safeway 1997 - 2000
Pacific Bell 1997 - 2000
Xerox 1986 - 1994
Skills
Cross-functional Team..., Process Improvement, Telecommunications, Management, SDLC, Vendor Management, Software Project..., PMO, Integration, Project Management, Change Management, Team Leadership, Agile Methodologies, Project Coordination, Infrastructure..., Solutions Focused, Customer-focused, CRM, Analysis, Budgets, Leadership, Testing, Resource Management, Requirements Analysis, MS Project, Program Management, SharePoint, Project Planning, Business Process, Security, Project Portfolio..., Microsoft Project
Education
University of Phoenix 2011 — 2012
BSB/PM, Project Management
University of California, Berkeley, Haas School of Business 1998 — 1998
Project Management
Evergreen Valley College 1976 — 1977
Associate of Arts (AA), Business Administration
Sonic Healthcare March 2014 - Present
Advanced Managed Solutions October 2013 - March 2014
Access Nursing Services May 2002 - October 2013
Cashpoint May 2001 - May 2002
RCN November 1999 - May 2001
CompuCom 1996 - 1999
Skills
ITIL, PMP, Troubleshooting, Cloud Computing, Healthcare Information..., System Administration, Management, IT Management, Project Management, Healthcare, Disaster Recovery, Servers, IT Strategy, Process Improvement, Vendor Management, Physicians, Leadership, System Deployment, Data Center, Windows, Integration, Healthcare Management, Home Care, Team Building, Change Management, Strategic Planning, Microsoft Office, IT Service Management, Hospitals, Nursing, Network Administration, Business Analysis, Analysis, Active Directory, WAN, Network Architecture, Network Security, Network Design, Microsoft Exchange, Microsoft SQL Server, Access, VoIP, Windows Server, Team Leadership, Clinical Research, Database Design, Data Management, Sonicwall, Jive, Productivity Improvement
Education
Fairfield University 1987 — 1990
ServiceNow – The Enterprise Cloud Company June 2015 - Present
CompuCom September 2014 - June 2015
CompuCom August 2011 - September 2014
Cognizant Technology Solutions September 2009 - August 2011
Pepperweed Consulting March 2008 - September 2009
Echostar June 1998 - February 2008
Echostar Communication Corp 1998 - 2008
Echostar Satellite LLC 1998 - 2008
Dish Network 1998 - 2008
Echostar Communications Corporation 1998 - 2008
Skills
IT Management, ITIL, Infrastructure, IT Service Management, Program Management, Vendor Management, Business Analysis, SDLC, Management, Service Delivery, Customer Service, Leadership, Requirements Analysis, Troubleshooting, Information Technology, Integration, Consulting, Outsourcing, Business Process, IT Strategy, PMP, Project Management, Systems Analysis, Process Improvement, Business Process..., IT Operations, PMO, Disaster Recovery, Data Center, Team Leadership
Education
Florida Metropolitan University 1992 — 1996
Sterling Medical Staffing Group August 2013 - Present
Eye3Data, Inc. October 2012 - January 2013
IT consultant Self Employed September 2011 - November 2012
CompuCom September 2009 - December 2011
Burlington Coat Factory April 2003 - January 2009
TelPan USA September 2001 - March 2003
PickOnline 1999 - 2000
TigerDirect Inc. 1996 - 1999
Skills
Networking, Network Administration, Hardware, Troubleshooting, Computer Hardware, Windows Server, Software Installation, Active Directory, Windows 7, Operating Systems, Technical Support, System Administration
Education
Florida International University 1989 — 2001
New Hampshire National Guard March 2010 - Present
New Hampshire Army National Guard August 2008 - March 2010
New Hampshire National Guard July 2008 - December 2009
SmartBargains.com June 2005 - July 2008
US Army 2007 - 2008
NetMorf 2000 - 2001
Celarix, Inc. 2000 - 2001
CompuCom February 1998 - October 1999
Massachusetts Army National Guard June 1998 - June 1999
US Army June 1989 - March 1998
Skills
Command, Military, Army, Emergency Management, CBRN, Military Operations, Force Protection, Training
Education
Framingham State College 2000 — 2006
Bachelor of Arts (B.A.)
NYC Health and Hospitals Corporation June 2014 - Present
CompuCom March 1995 - June 2014
GlobalServe Computer Services Limited 1999 - 2000
CompuCom 1995 - 1999
The Ultimate Corporation 1986 - 1995
Skills
ITIL, IT Service Management, Incident Management, Data Center, Integration
Education
Fairleigh Dickinson University 1984 — 1988
FIS September 2008 - Present
CompuCom December 2006 - April 2008
INSP, LLC August 2006 - October 2006
Gaston County Schools March 2004 - June 2006
Microsoft March 1997 - June 2003
FOURTH R (Charlotte) January 2000 - January 2001
New Horizons Computer Learning Centers January 1998 - December 1999
SCANA Corporation October 1995 - March 1997
Montgomery Community College August 1993 - January 1994
Skills
Linux, Networking, HTML, Web Applications, Troubleshooting, VMware, Operating Systems, Software Documentation, Windows, Hardware, Active Directory, Software Installation, Windows Server, Microsoft Exchange, Security, XP, Blackberry, Testing, SQL, Blackberry Enterprise..., Technical Support, Servers, Programming, Databases, Laptops, TCP/IP, Help Desk Support, vSphere, System Deployment, Microsoft Certified..., Disaster Recovery, Network Security, VMware ESX, VPN, Visio, Firewalls, Cisco Routers, IP, Routers, Switches, ASA, Cisco Technologies, DHCP, DNS, Computer Security, Server Administration, Microsoft SQL Server, IIS
Education
Gardner-Webb University 1992 — 1994
Bachelor, Business Administration
Gardner-Webb University 1992 — 1994
Business Administration and Management, General
CompuCom February 2015 - Present
CompuCom November 2012 - Present
Royal Caribbean International January 2012 - November 2012
Royal Caribbean Cruises, Ltd. December 2006 - December 2011
Royal Caribbean Cruises, Ltd. March 2005 - December 2006
Royal Caribbean Cruises, Ltd. August 2003 - March 2005
Royal Caribbean Cruises, Ltd. January 2002 - August 2003
Skills
Technical Support, Servers, Help Desk Support, Disaster Recovery, Windows 7, Windows XP Pro, Active Directory, IT Management, Lotus Notes, Citrix Metaframe, System Administration, Windows Server, Microsoft Office, Troubleshooting, Incident Management, Project Management, Team Leadership, Management, AS400 system, Remedy AR System, Avaya IP Telephony, PeopleSoft, Cisco VPN, Vendor Management, Networking, Amadeus GDS, Remedy Administration, Computer Associates..., A++
Education
Nova Southeastern University 2005 — 2009
MBA, Business Administration
Florida International University 1997 — 2001
Bachelor of Arts (BA), Management Information Systems, General
CompuCom November 2014 - Present
Technosoft Corp. October 2008 - June 2014
Skills
Scrum, XML, Java, C#, Software Engineering, Databases, Microsoft Exchange, Windows Server, Linux System..., Embedded Systems, Networking, Network Security, Network Architecture, Network Engineering, Communication Protocols, Electronics, Microsoft Office, OrCAD, PCB Design, 3D Modeling, x86 Assembly, 8051 Assembly, SaaS, Cloud Computing, Vendor Management
Education
Embry-Riddle Aeronautical University 1996 — 2000
Bachelor of Science (B.S.), Aeronautical Science and Systems, 3.49
IMA Life July 2008 - Present
CompuCom 2005 - 2008
Barrister 2001 - 2007
Holiday Inn 1985 - 1999
Skills
SAP, Process Improvement, Visual Basic, Engineering, Manufacturing, Troubleshooting, Microsoft Office, Change Management, Project Planning, Team Leadership, Automation, SCADA, Budgets, New Business Development, Product Development, Project Management, Testing, MS Project, Strategic Planning, Lean Manufacturing, Windows, R&D, Customer Service, Business Analysis, PLC, Microsoft Excel, Sales Management, Team Building, Technical Writing, Analysis, Validation, Software Documentation, Program Management, Business Strategy, Integration, System Administration, Negotiation, Control Systems Design, 21 CFR Part 11, Supply Chain Management, Six Sigma, Management, Purchasing, Process Engineering, Dell Computers, Cross-functional Team..., Visio, Continuous Improvement, IT Asset Management, Quality Assurance
Education
Erie Community College
CompuCom August 1997 - May 2010
Dayco Products September 1987 - March 1996
Skills
Vendor Management, Account Management, Process Improvement, Business Analysis, Program Management, Sales Management, Software Licensing, Team Building, New Business Development, Customer Service, Customer Satisfaction, Windows, Sales, Computer Hardware
Education
Fisk University 1981 — 1982
Chemistry
CompuCom May 2005 - Present
Education
Florida State College at Jacksonville 1998 — 2000
CompuCom August 2009 - Present
Getronics January 2000 - July 2009
Wang Laboratories, Inc. October 1990 - December 1999
Skills
Business Process..., Payroll, Project Management, Purchasing, Accounts Payable, Business Travel, Transition Management, Acquisition &..., Fleet Management, Fixed Asset Management, SAP, Process Improvement, Finance, IT Management, Change Management, Business Analysis, Management
Education
Franklin Pierce College 1986 — 1991
Bachelor of Science, Accounting
Transplace July 2011 - Present
Transplace December 2009 - July 2011
Transplace July 2008 - December 2009
Transplace January 2004 - July 2008
Ericsson April 1999 - January 2000
CompuCom March 1994 - March 1999
Skills
Logistics, Process Improvement, EDI, Transportation, Supply Chain Management, Operations Management, Customer Service, SaaS, 3PL, Software Development, Warehouse Management, Logistics Management, Supply Chain..., Integration, Transportation..., Freight
Education
Everett Community College 1984 — 1986
Associate of Technical Arts, Management Information Systems, General
Mountlake Terrace Senior High 1971 — 1974
General Studies, Honors Level courses
Graybar, a Fortune 500 Company. 2014 - Present
Alliance Healthcare Services 2010 - 2012
CompuCom 2006 - January 2009
Utica National Insurance Group June 1992 - September 2005
Skills
Employee Relations, Talent Management, Employee Benefits, Human Resources, Personnel Management, Leadership, Onboarding, Policy, Applicant Tracking..., Performance Management, HRIS, Training, Affirmative Action..., OFCCP Compliance, Employment Law, Team Building
Education
Emerson College
B.S., Speech: Management Communication and Public Relations
Newbury College 1992 — 1996
A.S., Human Resource Management, Magna cum Laude
CompuCom March 2012 - Present
CompuCom October 2008 - March 2012
Florida State University September 2006 - August 2008
Education
Florida Agricultural and Mechanical University 2000 — 2006
MBA, Business Management
IMALife August 2008 - Present
CompuCom 2004 - 2008
BOC Edwards January 2004 - January 2007
Barrister Global Services Network 2001 - 2004
Holday Inn 1985 - 2000
Skills
Active Directory, SQL, Disaster Recovery, Servers, Team Building, Hardware, Operating Systems, Automation, Technical Support, Windows Server, Computer Hardware, Process Engineering, Process Improvement, Project Management, Manufacturing, Troubleshooting, Testing, Security, Windows, XP, ITIL, Virtualization, Lean Manufacturing, Customer Service, Data Center, Windows 7, Operations Management, Change Management, Six Sigma, Network Security, VMware, System Administration, IT Management, DHCP, Project Planning, IT Service Management, HP, Integration, IT Operations, Continuous Improvement, System Deployment, Product Development, TCP/IP, Engineering, Vendor Management, Management, Microsoft Office, Software Documentation, Microsoft Exchange, Help Desk Support
Education
Vista training center on genesee street 2013 — 2013
Erie Community College 1989 — 1990
associates, Automated Technology
CompuCom Technical Support AnalystCompuComSeptember 2005 - Present
Monsanto Company 2005 - 2014
Skills
Technical Support, Active Directory, Windows 7, XP, Windows Server, Windows XP, Microsoft Office
Education
Fort Hays State University 2008 — 2010
INT, Information Technology
Fury Software May 2012 - Present
The Computer Guys November 2010 - October 2012
Hewlett-Packard November 2006 - November 2007
CompuCom 1998 - 2006
Hyperlink Technologies June 2001 - August 2003
Entex Information Services (Florida Power and Light) September 1995 - May 2001
Skills
Servers, Hardware, Network Administration, Networking, Laptops, Wireless Networking, Printers, Scripting, Technical Support, IIS, HP, iPhone, Windows 7, Windows Server, Active Directory, Game Development, Game Design, Game Mechanics, Game Programming, Artificial Intelligence, Android, C#
Education
Florida International University 1989 — 1992
Liberal Arts, History, Computer Software
Miami Dade Community College 1985 — 1989
A.A. Computer Science, Computer Programming
General Motors December 2014 - April 2015
General Motors May 2014 - December 2014
General Motors June 2011 - May 2014
CompuCom October 2010 - June 2011
Canadian Embassy April 2010 - October 2010
Nicrobolta S.A. de C.V. September 2007 - March 2010
Skills
Negotiation, Public Relations, International Relations, Automotive, Vehicles, Automobile, Continuous Improvement, Sector automovilístico, Mejora continua, Negociación, Vehículos, Administración de la..., Compras, Estrategia empresarial, Plan de negocio, Gerencia de ventas, Manufactura, Liderazgo de equipos, Seis Sigma, Customer Service, Purchasing, Strategic Planning, Lean manufacturing, Mejora de procesos, Gestión de proyectos, Planificación..., Estrategia de..., Business Strategy, Aumento de proveedores, Administración y..., Project Management, Liderazgo, Supply Chain Management
Education
Fundación Universidad de las Américas, Puebla, A.C. 2007 — 2007
Diplomado, Comercio Internacional
Fundación Universidad de las Américas, Puebla, A.C. 2002 — 2007
Licenciado en Relaciones Internacionales, International Relations and Affairs, 90
University of Westminster 2004 — 2004
Especialidad, Idiomas-inglés
Danal, Inc. March 2015 - Present
Danal, Inc. May 2010 - March 2015
Promatch February 2010 - May 2010
On-Site Manager Inc. August 2008 - September 2009
On-Site Manager Inc. June 2005 - August 2008
ACS Inc 2003 - 2004
Interwoven 2000 - 2002
CompuCom 1999 - 2000
Inacom Information Systems January 1993 - January 1999
Skills
Microsoft Office, Team Leadership, Software Documentation, Team Building, Customer Satisfaction, Customer Service, Leadership, Call Centers, Computer Hardware, Technical Support, Management, Inventory Management, Training, Account Management, Salesforce.com, Hardware, SaaS, Program Management
Education
San Antonio College 2004 — 2005
General Education
Foothill College 2003 — 2004
EMT Certification
US Army Soldier Support Institute
Certification, Personnel Administration
University of New England
General Education
CompuCom 2013 - Present
Clearview Strategic Partners Inc 2011 - 2012
Self-Employed 2009 - 2010
Cinram 2007 - 2008
Universal Music Group 1997 - 2006
Outboard Marine Corporation 1990 - 1996
Skills
RPG, AS400, DB2, COBOL, SQL, iSeries, Mainframe, CICS, IBM iSeries, JCL, Application Development, Software Development, DB2/SQL, Business Analysis, Integration, Programming, Testing, User Acceptance Testing, Data Warehousing, Business Process, EDI, IBM AS/400, Software Documentation, VSAM
Education
Fleming College 1975 — 1985
Certificate, Data Processing
Sir Sandford Fleming
Data Processing
Oratory Prep August 2015 - Present
Banyan School November 2011 - August 2015
CompuCom April 2011 - July 2011
NBA, Secaucus, NJ November 2008 - March 2010
WABC Television - New York, NY January 2006 - November 2008
Skills
Software Installation, Windows Server, Troubleshooting, Active Directory, Windows 7, Servers, Network Administration, Networking, Hardware, Technical Support, Printers, Help Desk Support, Mac OS, iPad, Apple Servers, ESET, Sonicwall, VPN, Router Configuration, Aruba Wireless, System Administration, Data Center
Education
Fairleigh Dickinson University 1987 — 1992
BSEE, Electrical Engineering
Pomeroy July 2011 - Present
Stefanini TechTeam 2010 - 2011
CompuCom 2004 - 2010
Hewlett-Packard 2000 - 2001
Skills
MCSE, MCSA, MCP, CompTIA Network+..., CompTIA Server+, CompTIA A+ Certification, Lexmark Printers, Microsoft Office, Linux, Lenovo Certified, Xerox Printers, Cisco IOS, SQL, Microsoft Exchange, Oracle Applications, HP Proliant, Windows 7, Windows Server, Microsoft Certified..., CompTIA, Remote Desktop, Computer Hardware, Dell Computers, Blackberry Enterprise..., Norton Ghost, A+ Certified, Windows XP Pro, Laptops, Software Documentation
Education
Florida Institute of Technology 2011 — 2015
BA, Business Administration
CompuCom July 2011 - Present
Target July 2011 - June 2015
iupgrade August 2008 - May 2011
computer systems centre August 2003 - August 2008
Staples September 1999 - 2003
Skills
Microsoft Office, Computer Hardware, Computer Repair, Customer Service, Windows XP Pro, Sales, Start-ups, Windows XP, Microsoft Windows 98, Mac OS, iOS, Android, Computer Maintenance, Microsoft Exchange, iPad, iPhone Support, Dell Computers, Lexmark Printers, Lenovo Certified
Education
BLOOR Collegiate / Sir Frederick Banting S.S
Fanshawe College
industrial designing
Target January 2014 - January 2015
TARGET May 2012 - December 2013
CompuCom August 2011 - May 2012
CompuCom August 2009 - July 2011
Getronics December 2007 - December 2008
BuyKool Computers August 2006 - July 2007
SystemWeb.ca April 2006 - July 2006
TeleTech May 2005 - March 2006
Skills
Vendor Management, Technical Documentation, KPI Reports, Reporting & Analysis, SharePoint, Software Documentation, Information Technology, Business Process..., Database Design, Database Administration, PowerPivot, Web Content Management, EDI, VBA, Teamwork, Process Improvement, SharePoint Designer, Performance Management, SAP ERP, SQL, System Integration..., User Acceptance Testing, Integration, Technical Support, Troubleshooting, Windows 7, Microsoft Office, Customer Service, Servers, Hardware, Windows Server, HTML, Web Design, Windows, Computer Hardware, Photoshop, Network Administration, A+ Certified, CompTIA A+, CompTIA Security+, PHP, ASP, Logo Design, Web Development, OS X, Graphic Design, Security+ Certified, Printers, Microsoft Excel
Education
Westervelt College 2001 — 2002
Web Graphic and Design
Fanshawe College 1999 — 2001
Computer Programmer Analyst
CompuCom September 2013 - Present
Crowe Horwath LLP February 2012 - August 2013
KPMG US November 2009 - February 2012
Skills
Accounting, Financial Reporting, Financial Accounting, Internal Controls, CPA, US GAAP, Auditing, GAAP, External Audit, SEC filings, Revenue Recognition
Education
Evangel University 2004 — 2008
Bachelor of Arts (B.A.), Accounting and Business/Management
CompuCom File Server & Print administrationKeyMarch 2011 - Present
KeyBank January 2004 - July 2010
KeyBank February 2004 - June 2006
Skills
Shell Scripting, Unix Shell Scripting, DOS, Kix, VBScript, REXX, Windows, Windows Server, FreeBSD, Windows 2000, Network Administration, Wireless Networking, Computer Network..., Computer Hardware, Computer Repair, Computer Maintenance, IT Operations, Server Administration, Laser Printers, Printer Drivers, Printer Fleet Management, Technical Writing, TCP/IP, Protocols TCP/IP
Education
ETI Technical College 1994 — 1998
Associate's degree, Electrical Engineering Technologies/Technicians
CompuCom February 2009 - Present
Nielsen April 2008 - Present
Universal 30 Rockefeller Plaza August 2007 - February 2008
NBC Universal July 2007 - January 2008
Merck Inc January 2006 - August 2007
Merck Inc August 2005 - June 2007
Hoffman La Roche January 1998 - January 2005
Skills
Analytical Techniques, Investigative trouble..., Patient Safety, Active Directory, XP, Help Desk Support, Software Documentation, Laptops, Citrix, Technical Support, Software Installation, Windows 7, Computer Hardware, Servers, Networking, Data Center, Routers, Windows XP
Education
Chubb Institute Of Technology 1998 — 2000
Diploma, Computer Science
Chubb Institute of Technology 1997 — 1998
Diploma, Data Center Support
Chubb Institute of Technology 1988 — 1989
Diploma, Data Center Support
William Paterson University 1988 — 1989
none, Computer Science Major
Fullerton 1986 — 1987
none, General / Psychology
Fullerton College 1985 — 1986
General Credits, Psychology
Fullerton College
General Courses First year 1986, General Courses First year 1986
CompuCom October 2010 - Present
Washington Township Police Department January 1988 - June 2010
Education
Fairleigh Dickinson University
Masters Degree, Adminstration
CompuCom August 2008 - Present
Skills
A+ Certified..., Network Administration, Troubleshooting, Operating Systems, Servers, Employee Training, Lenovo Certified, Retalix OS
Education
Florida State College at Jacksonville 2014 — 2016
Associate of Science (A.S.), Pursuing A.S. in Computer Science and Networking
CompuCom August 2006 - Present
Skills
IT Service Management, Project Management, Business Analysis, IT Management, Service Delivery, Visio, SharePoint, Disaster Recovery, MS Project, Onboarding, Professional Mentoring, Process Improvement, DMAIC, Minitab, Lean Six Sigma, Kaizen, ITIL, Cross-functional Team..., Customer Service, Six Sigma
Education
6 SIGMA TEK 2008 — 2008
LEAN SIX SIGMA BLACK BELT
Elon University 1996 — 2000
BUSINESS ADMINISTRATION, MIS
Apprentice Information Systems, Inc. December 2013 - Present
CompuCom July 2011 - December 2013
US Navy June 2002 - May 2011
Fleet Area Control and Surveillance Facility March 2008 - January 2011
Naval Mobile Construction Battalion December 2004 - March 2008
Skills
Windows Server, Unix Operating Systems, Cisco Technologies, Nexus 7k, RF Engineering, Fiber Optics, Fiber Optic Networks, VMware, VMware ESX, VMware Infrastructure, Citrix, Citrix Metaframe, .NET, Networking, Security, Microsoft SQL Server
Education
Franklin University 2012 — 2014
Bachelor of Business Administration (BBA), Operations Management and Supervision
Electronics Technician "A" School
Small Combatant Communications "C" School
US Navy 'C' School San Diego, RF theory and radio communication
CompuCom June 2015 - Present
Fairview Parks & Rec Dept. September 2010 - Present
Theodore's Restaurant April 2002 - Present
RTI/Headway November 2011 - June 2015
American Red Cross June 2000 - August 2011
Victory Security/UPMC Hamot December 2010 - 2011
Mercyhurst Preparatory School August 2003 - June 2004
Skills
Proofreading, Team-oriented, Highly Reliable, Public Speaking, Research, Grant Writing, Event Planning, Fundraising, Volunteer Management, Nonprofits, Community Outreach, Time Management, Public Relations
Education
Gannon University 2008 — 2010
MPA, Organizational Learning & Leadership
Gannon University 1997 — 2001
BA, Foreign Languages/Teaching
Girard High School
CompuCom August 2010 - Present
Insight Global February 2008 - August 2010
Education
Fresno City College 2003 — 2009
A.S. Degree, Computer Networking
CompuCom 2010 - Present
CompuCom 2005 - 2010
CompuCom 2004 - 2005
CompuCom 1997 - 2004
Skills
IT Management, ITIL, IT Service Management, Management, Troubleshooting, Customer Satisfaction, Vendor Management, Sla, Data Center, IT Operations, Service Desk, Service Delivery, Incident Management, IT Outsourcing, IT Strategy, Information Technology, Integration
Education
Fairleigh Dickinson University 1973 — 1977
Bachelor of Applied Science (BASc), Biology
CompuCom January 2014 - Present
North of Boston Media Group October 2012 - July 2013
Bishop Fenwick High School September 2007 - June 2012
Haverhill, MA February 2003 - June 2007
West Newbury Computer Service October 1997 - February 2003
Skills
CompTIA A+ Certification, Computer Repair, Customer Service, Computer Maintenance, Microsoft Office, Computer Hardware, Guitarist, Reason, Microsoft Office 2007, Windows Vista, Windows 7, Coaching, Wireless Networking, Music Education, Mac OS X, Software Installation, Network Administration, Live Sound, Networking, Logic Pro, Drums, Help Desk Support, Visual Basic
Education
Fitchburg State College 1990 — 1996
Bachelor of Science (B.S.), Computer Science
Northern Essex Community College
Associate of Science (A.S.), Business
Smart Source June 2011 - Present
CompuCom March 2014 - June 2014
PC Liquidations/BuyPrinters.com October 2012 - March 2014
ICS Merrill July 2012 - October 2012
Wal-Mart February 2012 - August 2012
Medscribe Information Systems June 2002 - July 2009
The Ritz-Carlton Hotel Company LLC October 1999 - April 2002
Skills
IT Management, Microsoft Office, Customer Service, Customer Satisfaction, SQL, Microsoft SQL Server, Visual Basic, Public Speaking, Speech Writing, APA, MLA style, Carpentry, Automotive, Electronics, IT Solutions, Network Design, Cabinetry, Customer Acquisition, Technology Solutions, routers and switches, Hardware, Networking, Windows XP, Visio, Troubleshooting, Software Installation, Computer Repair, Training, Leadership, Project Management, Software Documentation, Team Building, Strategic Planning
Education
Florida State College at Jacksonville 2011 — 2015
Senior B.S. IT -Networking, Computer and Information Sciences and Support Services, A
Florida State College at Jacksonville 2009 — 2015
B.S Networking Technology, Computer Science, 3.6
FSCJ 2011 — 2013
Senior in B.S. program, IT Management
FSCJ 2009 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
AgreeYa Solutions March 2014 - Present
SunPower Corporation November 2013 - December 2013
CompuCom November 2012 - December 2012
Belmont Hardware February 2005 - January 2012
American Audio Visual Center May 2001 - June 2004
Safeway Grocers November 1993 - May 2001
Skills
Software Documentation, Windows 7, Software Installation, Technical Support, Hardware, Sony Vegas, Audio Processing, Operating Systems, System Deployment, Windows XP, Networking, Printers, Remote Desktop
Education
Foothill College
Sequoia High School
Unitek College
A+ Certification
Insight Global June 2015 - Present
CompuCom July 2012 - June 2015
Education
Everett Community College
Associate's degree, Business
CompuCom October 1998 - Present
Darlington County School District 1994 - 1998
Skills
Vendor Management, Project Management, Process Improvement
Education
Francis Marion University 1990 — 1992
Master of Education (MEd), Elementary Education and Teaching
Columbia College, Columbia, South Carolina 1966 — 1970
Bachelor of Arts (BA), Religion and History
CompuCom October 2014 - Present
CompuCom July 2010 - October 2014
Siemens Business Services July 2007 - June 2010
Manpower/Keane IT July 2003 - June 2006
Skills
Integration, IT Service Management, Troubleshooting, Active Directory, Requirements Analysis, Data Center, IT Management, Software Project..., Windows Server, VMware, Testing, Software Development, Disaster Recovery, Servers
Education
Glendale Community College 1991 — 1993
Computer and Information Sciences, General
Embry Riddle Aeronautical University-Prescott 1990 — 1992
Aerospace, Aeronautical and Astronautical Engineering
Pfizer Team LeadHewlett-PackardOctober 2014 - Present
CompuCom September 2008 - Present
The Kemtah Group, Inc. September 2005 - September 2008
Skills
Servers, Active Directory, Technical Support, Social Media, ITIL, Windows Server, Photoshop
Education
Cittone Institute
Server Administration, Server Administration
Essex County College
Quantum Dynamics, Inc. October 2009 - Present
Jacobs October 2008 - October 2009
CompuCom September 2003 - July 2008
Skills
CCDP, CCNA, CISSP
Education
Framingham State University 1978 — 1983
Bachelor's Degree, English Literature (British and Commonwealth)