CompuCom Company
Industry: IT service management company
DescriptionCompuCom Systems Inc. is a technology managed services provider and product reseller headquartered in Fort Mill, South Carolina, a southern suburb of Charlotte, North Carolina. It is a wholly owned subsidiary of Office Depot, Inc. Number of employees: 11,000 Headquarters: Fort Mill, South Carolina, United States Founded: 1987 Area served: North America Parent organization: Office Depot Subsidiaries: Getronics USA, Inc., Allcom Inc., ClientLink, Inc.,
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CompuCom Employees
Presbyterian Communtiy Services 2015 - Present
Aviall, A Boeing Company - Contractor March 2015 - April 2015
IntelliQuest Solutions - Contract December 2014 - January 2015
Energy Transfer September 2014 - November 2014
Compushare Inc October 2013 - May 2014
Robert Half Technology February 2012 - July 2013
Contractor July 2011 - February 2013
CompuCom August 2008 - April 2012
Northwestern Memorial Hospital August 1997 - June 2008
Auto Glass Plus 1995 - 1996
Skills
Troubleshooting, Customer Service, Technical Support, Help Desk Support, IT Service Management, Software Documentation, ITIL, Active Directory, Healthcare Information..., Citrix, Process Improvement, Information Technology, Vendor Management, Windows Server, Disaster Recovery, Operating Systems, Blackberry Enterprise..., Computer Hardware, Computer Maintenance, Customer Satisfaction, Hardware, IT Management, IT Operations, Program Management, SQL, Security, Servers, SharePoint, System Administration, VPN, Visio, Windows 7, Windows XP, XP, Change Management, Computer Repair
Education
University of Phoenix 2007 — 2009
MBA, Business
Texas Tech University 1991 — 1993
B.A., English Language and Literature
Stewart Lender Services March 2013 - Present
Royal Technocrats January 2011 - March 2013
CompuCom April 2006 - October 2012
CompuCom August 2006 - October 2011
Skills
Active Directory, Windows Server, XP, Windows 7, ITIL, Troubleshooting, Servers, Help Desk Support, VMware, Blackberry Enterprise..., Computer Hardware, Disaster Recovery, Microsoft Exchange, Laptops, Software Installation, Operating Systems, Windows, Networking, Lotus Notes, BMC Remedy, Printers, Citrix, Technical Support, Microsoft SQL Server, System Deployment, VPN, Group Policy, Hardware, DHCP, Remote Desktop, DNS
Education
Texas Southern University 1990 — 1992
University of Houston 1990 — 1992
ResponsiveEd November 2012 - Present
MedAssets April 2012 - November 2012
DDI Global Inc November 2011 - March 2012
Southlake Carroll ISD September 2009 - November 2011
Brinks Inc. November 2007 - April 2009
Affiliated Computer Services, Inc. May 2005 - November 2007
GameStop Corporation November 2004 - March 2005
General Aluminum Corporation 2000 - 2003
CompuCom 1997 - 2000
Skills
Windows Server, Active Directory, VMware View, VMware ESX, Hyper-V, NetApp Filers, MS Project, Dell EqualLogic SAN, App-V, Microsoft Exchange, Microsoft Office, Citrix Xendesktop
Education
The University of Texas at Dallas 1994 — 1996
Masters of Science, Management Information Systems, General
Texas Tech University 1988 — 1992
Bachelors of Business Administration, Business Management
ABP Technology October 2014 - June 2015
Parts Now LLC March 2013 - April 2014
7Transportation January 2010 - March 2013
McAfee August 2009 - January 2010
CompuCom September 2008 - July 2009
Amherst Technologies March 2003 - May 2008
WorldCom March 2002 - February 2003
Rockwell Automation Sensus June 1997 - March 2002
IKON Office Solutions April 1995 - April 1997
Skills
Siebel/Oracle, SAP,..., Microsoft Office 2010..., Quicken Accounting..., C O R E - Major Account..., Spin - Sales/Marketing..., Salesforce.com, Sales, CRM, Management, New Business Development, Product Development, Recruiting, Training, Account Management, Contract Negotiation, Marketing, Sales Management, Strategic Planning, Social Media Marketing, Lead Generation, Negotiation, Sales Operations, Strategy, Team Building, Enterprise Software
Education
The University of Texas at Arlington 1983 — 1988
Bachelor's Degree, Marketing, 3.3
Centric Systems Inc 2013 - March 2015
CompuCom June 2014 - August 2014
Skills
Technical Recruiting, Talent Acquisition, Sourcing, Benefits Negotiation, Recruiting, Screening, Internet Recruiting, Contract Recruitment, Applicant Tracking..., Staff Augmentation, Vendor Management, Information Technology, Networking, Screening Resumes, Java, Business Analysis, .NET, Staffing Services, Account Management, Oracle, Employee Referral..., Temporary Placement, IT Recruitment
Education
Texas Woman's University 2010 — 2015
Bachelor of Business Administration - Accounting, Accounting
Texas Woman's University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Outa Ma Head Productions January 1998 - Present
Duette Fire and Rescue District November 2006 - October 2012
Tropicana (Kelly Services August 2008 - June 2009
Various Real Estate Companies September 2004 - August 2008
Tropicana Products Inc March 2001 - January 2003
CompuCom January 1998 - January 2000
Verizon 1999 - 2000
Skills
HTML + CSS, Photoshop, InDesign, Word, PowerPoint, Excel, Illustrator, Access, CSS, FrontPage, Dreamweaver, Outlook, Adobe Acrobat, Microsoft Office, Flash, Social Media Marketing, Web Design, Social Media, Graphic Design, Web Development, Adobe Creative Suite, HTML
Education
The Art Institute of Pittsburgh-Online Division
Graphic Design, Graphic Design
State College of Florida 2008 — 2010
Art
Charles Page
Commercial and Advertising Art
IPIX 1999 - 2000
CompuCom December 1995 - October 1998
Software Solutions, Inc. October 1993 - December 1995
Skills
Hardware, Documentation, Marketing, Microsoft Office
Education
The University of Georgia 1985 — 1989
Bachelor of Arts (BA), Journalism
CompuCom July 2015 - Present
Abbott Diagnostics Division September 2014 - Present
CONEXIS August 2014 - August 2014
WorldLink US March 2014 - June 2014
FTS International September 2013 - March 2014
TrainingPros March 2013 - May 2013
Pinnacle Technical Resources September 2012 - January 2013
Santander Consumer USA Inc. February 2012 - July 2012
WorldLink, Inc. June 2011 - January 2012
Samsung Electronics 2011 - 2012
Skills
Adult Learning, Cognitive Design, Metacognition, Instructional Design, Adult Education, Learning Management..., Process Improvement, HTML, Accelerated Learning, Microsoft Office, Adobe Creative Suite, SnagIt, Adobe Captivate, Articulate, ToolBook II, Audio and Video Editing, Captivate, Instructor-led Training, Teaching, Training, Troubleshooting, Technical Training, Voice Over, E-Learning, Employee Training, Leadership Development, Blended Learning, ADDIE, Program Management, Curriculum Design, Workshop Facilitation, Leadership, Curriculum Development, Technical Writing, Software Documentation, Dreamweaver, Project Management, Learning Management, Needs Analysis, Training Delivery, Camtasia, Lectora, SCORM, Hands-on Training, Management, Instructional Technology, Classroom, Distance Learning, Human Resources, Analysis
Education
Devry 2004 — 2005
Bachelors - In Process, Technical Management/Adult Education
The University of Chicago - Booth School of Business 2007 — 2007
Certificate, Negotiation and Decision Making Strategies
CompuCom October 2013 - May 2015
Murphy USA July 2003 - June 2007
Murphy Oil September 2002 - July 2003
Accenture August 1999 - May 2002
Skills
Social Media, Leadership, Strategic Planning, Customer Service, Management, Public Relations, Editing, Public Speaking, Human Resources, Internal Communications
Education
Texas Tech University 1994 — 1999
Bachelor of Arts, Public Relations & Journalism
CompuCom February 1993 - Present
Skills
Computer Hardware, Microsoft Office, Dell Computers, Lenovo Certified, IBM Certified, Novell Netware, Windows 7
Education
Texas State University-San Marcos 1989 — 1993
Bachelor of Science (BS), CIS - Computer Information Systems
Azle High School 1984 — 1988
Furst & Pendergast, LLP June 2010 - August 2010
University of Oregon Center of Sustainable Business March 2010 - June 2010
CompuCom August 2006 - October 2009
Education
The George Washington University 2001 — 2005
BA, Finance, International Businss, Spanish
University of Oregon School of Law
Dell SecureWorks August 2011 - August 2015
Technisource December 2010 - June 2011
CompuCom July 2005 - December 2010
Skills
Help Desk Support, Laptops, Remote Desktop, A+ Certified, Windows 7, Dell Computers, Active Directory, Printers, Microsoft Exchange, Norton Ghost, Blackberry Enterprise..., BMC Remedy, A+, CompTIA, Workstations, LANDesk, Mobile Devices, HP Service Desk, RT, Pointsec, Safeboot, Good For Enterprise, Firewalls, Servers, Technical Support, Network Security, Computer Security, Disaster Recovery, TCP/IP, VPN, Windows Server, DHCP, Networking, Security, CompTIA A+
Education
Computer-Ed Institute 2002 — 2003
Diploma, Network Administration
The University of Georgia 1991 — 1998
Bachelor's, Sociology
Universal American Report Manager, Operations Manager, and Safety ManagerCompuComJune 2011 - October 2014
CompuCom June 2005 - June 2011
Excupay, Inc June 2003 - May 2005
EDS Group December 1996 - June 2002
Skills
Microstrategy, Microsoft Excel, Microsoft Office 2007, Active Directory, SQL, Crystal Reports, Visual Basic, Networking, HTML, Java, Cobol, Microsoft SQL Server, FTP, Visio, Access, Lotus Notes, Outlook, JCL, VDI, Reporting & Analysis, Data Analysis, Integration, Microsoft Office, Troubleshooting, Disaster Recovery, IT Management, Windows Server, Databases, Technical Support, Business Analysis, ITIL, SharePoint, Data Integration, ETL, Analysis, Business Intelligence
Education
University of Houston-Downtown 2005 — 2010
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance
Texas State Technical College 1993 — 1996
Associate of Science (AS), Computer Science
Unisys January 2015 - Present
Unisys July 2013 - December 2014
Unisys June 2009 - December 2014
Russell Reynolds Associates April 2007 - May 2009
CompuCom Systems, Inc. December 2001 - April 2007
CompuCom 2001 - 2007
Rare Medium, Inc. October 1999 - November 2001
CHR Solutions, Formerly Hicks and Ragland Engineering 1997 - 1998
Skills
Active Directory, Integration, Storage, Operating Systems, Cisco Technologies, Microsoft Exchange, Storage Area Networks, System Deployment, Outsourcing, Information Technology, Infrastructure, Vendor Management, Microsoft Technologies, SAN, Management, Computer Hardware, Data Center, Cloud Computing, SharePoint, IT Service Management, HP, Budgets, Architectures, Process Improvement, Enterprise Architecture, IT Strategy, VMware, Unified Communications, Lync, SIP, VPN, Architecture, NAS
Education
Texas Tech University 1989 — 1993
Bachelor of Business Administration, Management Information Systems
Pampa High School 1986 — 1989
High School Diploma
Patriot Consulting August 2015 - Present
YMCA October 2011 - Present
CompuCom August 2012 - March 2014
Market Resource Partners April 2009 - August 2012
Rainmaker April 2007 - January 2009
aflac May 2005 - April 2007
Dillards 2002 - 2007
Travis County CSCD September 2004 - September 2005
dell November 1999 - February 2001
Skills
Cold Calling, HP, Cisco Technologies, VMware, Lead Generation, Computer Hardware, Salesforce.com, Sales, Direct Sales, Sales Process, Hardware, Account Management, Online Advertising, Sales Operations, Sales Presentations, Enterprise Software, SaaS, Cloud Computing, Selling, Online Marketing, Leadership, Professional Services, Customer Retention, Virtualization, Networking, Channel Partners, CRM, Managed Services
Education
Network Learning Institute 2014 — 2014
CCNA CSCO11984247, Cisco networking
Texas State University 1987 — 1992
B.B.A. Business Management, Business
Long and Foster Real Estate July 2014 - Present
RE/MAX Preferred Professionals December 2013 - Present
Self Employed - Consulting October 2012 - December 2013
CompuCom August 2010 - October 2012
CompuCom October 2005 - August 2010
CompuCom June 2000 - October 2005
CompuCom January 1998 - June 2000
CompuCom July 1997 - January 1998
CompuCom March 1997 - July 1997
Skills
Software Documentation, SharePoint, Disaster Recovery, Integration, Process Improvement, Hardware, Troubleshooting, Network Administration, Testing, Project Management, Cloud Computing, Business Analysis, Vendor Management, Enterprise Software, ITIL v3 Foundations..., Computer Hardware, Help Desk Support, Active Directory, Servers, Networking, Data Center, Windows Server
Education
The College of New Jersey 1991 — 1993
Master of Arts (M.A.), Secondary Education and Teaching
The College of New Jersey 1987 — 1989
Bachelor of Arts (BA), English Language and Literature/Letters
Experis at TIAA-CREF April 2011 - October 2011
US Census Bureau April 2009 - June 2009
CompuCom June 2002 - April 2006
Host Marriott 1983 - 1987
Skills
Troubleshooting, XP, Active Directory, Microsoft Exchange, Computer Hardware, System Administration, Laptops, Windows, Software Documentation, Printers, Windows 7, Customer Service, Operating Systems, Security
Education
The Learning Center 1999 — 2000
A+ and MCP, microsoft systems engineering, IT, Computers
The Culinary Institute of America 1979 — 1980
AOS, Culinary Management
Greenfield High School
PCR Business Systems February 2014 - Present
Cliffs Natural Resources December 2010 - October 2013
Rockwell Automation March 2007 - December 2010
CompuCom May 2005 - March 2008
Skills
Cisco Administering..., Cisco Unified..., ITIL V3 Foundation..., Cisco TelePresence..., Implementing Advanced..., Implementing Advanced..., Cisco Call Manager, Six Sigma, Microsoft Excel, Visio, PowerPoint, Process Improvement, Microsoft Exchange, Wireless Networking, Cisco Technologies, Active Directory, Telepresence, Telephony, VMware, Telecommunications, Cisco Telepresence, Blackberry Enterprise..., Troubleshooting, ITIL Certified, Mobile Technology, Unity Connection, IT Management, Disaster Recovery, SharePoint, ITIL, Integration, Data Center, Software Documentation, Vendor Management, Technical Support, Servers, Information Technology, Citrix, Infrastructure, Management, System Administration
Education
The University of Akron 1997 — 1998
Business Management
Firestone High School 1992 — 1996
Graduate
Three Deep Marketing January 2014 - Present
Three Deep Marketing January 2011 - Present
Solutia Consulting February 2009 - January 2011
Concord Technology July 2008 - January 2009
BenchmarkQA October 2006 - July 2008
BenchmarkQA October 2003 - September 2006
CompuCom May 1998 - September 2003
Micron Electronics October 1997 - April 1998
Don Pablo's 1994 - 1997
Skills
Business Analysis, SDLC, Quality Assurance, Requirements Analysis, Agile Methodologies, Testing, Software Quality..., Test Planning, User Acceptance Testing, Solution Architecture, Process Improvement, Requirements Gathering, System Requirements, Functional Requirements, Requirements Management, Requirement..., Business Intelligence, Project Management, Software Development, Business Requirements, Software Project..., Management, Consulting
Education
Texas Tech University 1991 — 1994
Allen Academy 1984 — 1988
CompuCom 2013 - 2014
Atos IT Solutions and Services Inc. January 2009 - February 2013
Siemens IT Solutions and Services Inc. 2002 - July 2008
Entex IT Solutions and Services Inc. 1995 - 2002
Skills
Service Delivery, Outsourcing, ITIL, IT Service Management, IT Outsourcing, Solution Selling, Program Management, Enterprise Architecture, Service Management, Strategic Leadership, Virtualization, Managed Services, Operations Management, Business Transformation, Application Lifecycle..., Sales Process, Team Management, Vendor Management, Strategy, Resource Management, Process Engineering, Professional Services, Management, CRM, Call Centers, IT Management, PMO, IT Strategy, PMP, Change Management, Project Management, Process Improvement, Leadership, Business Process...
Education
Air University 1974 — 1978
Associate’s Degree, Electronic Engineering
IBM Corp.
Six Sigma - Green Belt
IBM Corp.
Service Management Executive
Siemens AG
Outsourcing Leadership Professional Program
Siemens AG
ITILv3 IT Service Management
The George Washington University - School of Business
Professional Project Management
Xerox Corp.
Customer Satisfaction Skills
Xerox Corp.
Management and Interviewing Skills
Seapine Software May 2005 - Present
Construction Software Technologies January 2003 - April 2005
Hewlett-Packard January 2000 - January 2003
CompuCom May 1998 - January 2000
Skills
Agile Methodologies, Account Management, Project Management, Solution Selling, Software Development, Enterprise Software, New Business Development, Business Intelligence, Application Lifecycle..., Game Development, Quality Assurance, Customer Service, Seapine Test Track Pro, Management, Sales Operations, Selling, Product Management, SaaS, Sales, Business Development, CRM, Mobile Devices, Cloud Computing, Start-ups, Salesforce.com, Pre-sales, Software Project..., Professional Services, Strategic Partnerships, Sales Process, Strategy, Product Marketing, Team Leadership, Integration, Business Analysis
Education
The Ohio State University 1993 — 1997
BA, International Relations
Compucom February 2007 - September 2015
American International Services May 2006 - November 2006
Alcatel 1999 - 2001
DSC July 1994 - July 1999
DSC April 1989 - July 1994
Skills
Customer Service, Purchasing, Teamwork, Process Improvement, Product Management, Contract Negotiation, Project Management, Team Leadership, Operations Management, Program Management, Team Building, Negotiation, Telecommunications, Project Planning, Leadership, Budgets, Training, Sales Operations, Procurement, Management, Customer Satisfaction, Product Development, Vendor Management, Access
Education
The University of Dallas 2008 — 2010
MBA, Management, 3.84
Linguaviva 2001 — 2002
None, Spanish Language
Eastfield Junior college 1991 — 1992
None, Telecommunications, 4.0
The University of Texas at Dallas 1981 — 1986
Bachelors of Science in Business Administration, Finance, General
Kar Express, Inc. November 2012 - Present
Action Staffing Personnel December 2011 - April 2012
MDT Personnel February 2011 - December 2011
Computer Clinic May 2010 - December 2010
Exempla Healthcare June 2008 - July 2009
Exempla Healthcare May 2007 - June 2008
Kaiser Permanente IT May 2005 - May 2007
NetVault Communications, Inc. June 2004 - May 2005
Gonzales Consulting Services June 2004 - June 2004
CompuCom May 2002 - June 2004
Skills
Computer Hardware, Computer Repair, MS Office Suite, Remedy, Anti-Virus Applications, Microsoft Windows, Computer Software, C Shell Programming, Internet, Microsoft Office, Programming, BMC Remedy, Applications, Outlook, XP, Windows, Access, Software, World Class Customer..., Virus Removal, Tivoli Access Manager, Project Management, Software Installation, Hardware Installation, LAN-WAN, Management, Customer Satisfaction, Web-based Research, Document Management, Web Browsing, Technical Support, Windows 7, Microsoft SQL Server, Firefox, Wireless Networking, System Deployment, HIPAA, Active Directory, Software Documentation, Microsoft Word, Process Improvement, Team Building, Hardware, Team Leadership, System Administration, Operating Systems, Salesforce.com, Leadership, Microsoft Excel, Microsoft Office 2007
Education
Sterling College 1969 — 1971
Liberal Arts
Avatech Solutions
Autodesk AutoCAD
The George Washington University - School of Business
IT Project Management
University of Maryland University College
Liberal Arts
CompuCom October 2008 - Present
Unisys 1998 - August 2008
Skills
Access, Account Management, Accounting, Analysis, Banking, Budgets, Business Analysis, Business Development, Business Intelligence, Business Process, Business Process..., Business Strategy, CRM, Change Management, Competitive Analysis, Contract Negotiation, Cross-functional Team..., Customer Service, Enterprise Software, Finance, Financial Analysis, Financial Forecasting, Financial Modeling, Financial Reporting, Financial Services, Forecasting, Hyperion Enterprise, IT Management, IT Outsourcing, IT Strategy, Information Technology, Integration, Leadership, MS Project, Management, Management Consulting, Microsoft Excel, New Business Development, Operations Management, Outsourcing, PMP, Pricing, Pricing Strategy, Process Improvement, Program Management, Project Management, Project Planning, Project Portfolio..., Proposal Writing, Requirements Analysis
Education
University of Dallas
MBA, Corporate Finance
The University of Texas-Pan American
BS, Mathematics
Sandia National Laboratories February 2014 - Present
University of New Mexico April 2013 - November 2014
University of New Mexico 2012 - April 2013
CompuCom October 2010 - August 2012
Salazar and Sons Mortuary July 2008 - June 2010
Skills
Java, Operating Systems, C#, C++, Databases, Haskell, JavaScript, Testing, Software Installation, HTML, CSS, Web Design, Web Development, Linux, Software Design, Software Development, Software Documentation, Programming
Education
Central New Mexico Community College 2007 — 2010
Associates of Applied Science, Computer Information Systems; Computer Programming
The University of New Mexico
Computer Science, 3.45
Think Finance August 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2013 - August 2015
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2000 - December 2013
Compucom 1997 - 2000
NetStrategies and Management January 1997 - December 1997
Stream International August 1995 - January 1997
Skills
Disaster Recovery, Vendor Management, ITIL, Enterprise Architecture, IT Governance, Integration, Project Coordination, Service Management, Professional Services, Contract Negotiation, Strategic Planning, Staff Development, Infrastructure Planning, Infrastructure Projects, Agile, Web Design, Web Services, Infrastructure, Agile Methodologies, IT Strategy, Data Center, Management, SharePoint, IT Management, Project Management, Business Process, Process Improvement, Software Documentation, Visio, PMP, Solution Architecture, Program Management, Networking, Business Intelligence
Education
The University of Texas at Arlington 2010 — 2011
Master of Science in Information Systems, Information Technology
Baptist Bible College 1989 — 1993
Bachelor of Arts (B.A.), Bible and Missions
Hewlett-Packard January 2013 - Present
Citrix Systems March 2011 - December 2012
CompuCom May 2008 - March 2011
Quantum May 2006 - April 2008
General Electric November 2002 - May 2006
Learnix October 1997 - January 2002
Skills
Cloud Computing, Solution Selling, VMware, Partner Management, IT Service Management, HP, Selling, Citrix, Cisco Technologies, Sales Operations, Management, Sales, Hardware, Leadership, System Deployment, VDI, Enterprise Software, SaaS, Professional Services, Virtualization, Managed Services, Storage, Channel Partners, Sales Management, Software Industry, Direct Sales, Account Management
Education
The University of Lethbridge 1993 — 1996
Business, Human Resources
COMPAREX October 2014 - Present
CompuCom August 2008 - October 2014
CompuCom November 2005 - August 2008
CompuCom June 2003 - November 2005
Paramount's Kings Island April 1993 - July 2004
PC On Call February 2001 - April 2003
Skills
Problem Solving, Sales Operations, Team Management, Management, Team Building, Strategic Planning, Account Management, Team Leadership, Solution Selling, Project Management, Customer Service, Sales Management, Cloud Computing, Process Improvement, New Business Development, Contract Negotiation, Operations Management, Business Development, Enterprise Software, CRM, Outsourcing, Program Management, SaaS, Sales, Sales Process, Salesforce.com, Software Industry, Vendor Management
Education
The Ohio State University 1995 — 1999
Business Admin
CompuCom September 2009 - Present
SXC September 2008 - June 2009
Skills
Help Desk Support, Remote User Support, Microsoft Office, Remote Desktop, Troubleshooting, Desktop Administration, Hardware Support, CompTIA A+ Certification, Windows XP Pro, Software Documentation, System Administration, Norton Ghost, A+ Certified, Dell Computers, Laptops, Windows XP, Windows 7, Project Management, Process Improvement, Active Directory
Education
The Sage Colleges-Sage College of Albany 1989 — 1990
Associate of Science (A.S.), Computer Information Systems
Oracle December 2014 - Present
Oracle February 2013 - December 2014
NetBoundary September 2012 - December 2012
Blackboard Inc. August 2011 - September 2012
Insight August 2010 - August 2011
Microsoft March 2006 - February 2010
The Harding Group May 2005 - March 2006
Novell 2000 - 2005
CompuCom November 1997 - May 2000
CompUSA October 1995 - November 1997
Skills
Solution Selling, Business Development, Account Management, Coaching, Mentoring, SaaS, Business Intelligence, Educational Technology, Professional Services, Messaging, Public Sector, Higher Education, K-12, Healthcare, Salesforce.com, Cloud Computing, Enterprise Software, Data Center, Integration, Management, Sales Operations, Enterprise Risk..., Software Project..., Infrastructure, Wireless
Education
University of North Texas 1985 — 1988
BBA, Marketing Management
Texas Tech University 1983 — 1985
No Degree, Mechanical Engineering
Wausau Financial Systems August 2010 - Present
Electronic Knowledge Interchange August 2009 - August 2010
Electronic Knowledge Interchange (EKI) 2009 - 2010
Getronics, a CompuCom company July 2008 - August 2009
Getronics April 2006 - August 2009
CompuCom April 2006 - April 2007
Unisys 1978 - 2006
Skills
IT Strategy, Sales, Strategic Planning, Professional Services, CRM, Business Analysis, Management Consulting, Business Process..., Program Management, Enterprise Software, Strategy, Executive Level..., Solution Selling, Product Management, Integration, Financial Services, Outsourcing, New Business Development, Management, Change Management, Business Development, Process Improvement, Leadership, Business Strategy, Business Intelligence, SaaS, Vendor Management, Strategic Partnerships, Consulting, Business Process, Cross-functional Team..., Start-ups, Mergers & Acquisitions, IT Management, Business Transformation, Project Portfolio..., Analytics, Treasury Management, Team Leadership, Cloud Computing, E-commerce, Enterprise Architecture, Software Project..., SDLC, Requirements Analysis, Project Management, PMP, ERP, PMO, Executive Management
Education
The University of Akron 1974 — 1978
Accounting
CompuCom September 2014 - Present
TeleTech November 2013 - February 2014
teleNetwork June 2012 - June 2013
SupportSoft November 2008 - June 2012
AT&T May 2008 - November 2008
Verizon October 2007 - April 2008
Alpine Access March 2006 - August 2007
Telvista March 2005 - February 2006
Envirotech International August 2004 - December 2004
Dell October 2003 - July 2004
Skills
Troubleshooting, Computer Hardware, Customer Service, Software Installation, Sales Management, Sales, Customer Satisfaction, Customer Retention, Customer Support, Malware Analysis, Virus Removal, PC building, Virtual PC, Computer Science, Computer Repair, Computer Security, Computer Proficiency, Computer Maintenance, Networking, Call Centers, Windows, Windows 7, XP, Help Desk Support, Wireless, Operating Systems, Technical Support, Security, Active Directory
Education
The University of Texas at Arlington 2003 — 2004
N/A, Music Education
Devry University 2001 — 2003
N/A, Computer Science
VHA Inc. July 2013 - Present
CompuCom March 2011 - July 2013
CompuCom August 2009 - March 2011
CompuCom July 2007 - August 2009
Chili's November 2003 - December 2007
Skills
Accounting, Fixed Assets, Internal Controls, Account Reconciliation, Auditing, Management, Oracle Applications, Balance, GAAP, Financial Reporting, General Ledger, Expenses, Financial Accounting, Accounts Payable, QuickBooks, Accounts Receivable, Financial Statements, PeopleSoft
Education
The University of Texas at Arlington 2008 — 2009
Master of Science, Accounting
The University of Texas at Arlington 2004 — 2009
Bachelor of Science, Accounting
LogRhythm January 2014 - Present
LogRhythm December 2011 - December 2013
LogRhythm January 2011 - December 2011
Prism Microsystems September 2004 - January 2011
Integrated Chemical Solutions April 2001 - December 2001
Hutton Communications Inc October 1998 - April 2001
CompuCom May 1997 - October 1998
Stream International December 1995 - May 1997
Skills
Data Security, Consulting, Infrastructure, Unified Communications, Apache, IT Management, Active Directory, SIEM, Enterprise Software, Management, Servers, Networking, Information Security, Windows Server, Pre-sales, VPN, Troubleshooting, Software Documentation, Network Security, Cloud Computing, Technical Support, Virtualization
Education
DeVry Institute of Technology 1994 — 1999
BA, Computer Information Systems
University of North Texas 1992 — 1994
Computer Science
Texas Tech University 1988 — 1991
Computer Science
Research Now January 2015 - Present
CompuCom February 2013 - January 2015
EFH/TXU April 2009 - February 2013
SuperMedia LLC May 2008 - March 2009
Jefferson Wells June 2003 - May 2008
Self Employed 2001 - 2003
Skills
IT Audit, Governance, Information Security, Security, ITIL, COBIT, PCI DSS, Information Technology, Sarbanes-Oxley Act, Risk Assessment, Management, Consulting, Analysis, Business Analysis, Leadership, Data Privacy, CISSP
Education
The University of Dallas 1993 — 1996
MBA, Management
University of North Texas
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Siemens PLM Software October 2008 - Present
The Apparel Group April 2003 - October 2008
DB&A - DeWolff, Boberg & Associates, Inc July 2002 - January 2003
CompuCom May 1996 - October 2001
Skills
Process Improvement, Business Analysis, Sarbanes-Oxley Act, Training, Compliance, E-commerce, Risk Assessment, Microsoft Excel, Forecasting, Data Analysis, Analysis, Management, Program Management, Risk Management, Business Process..., Cross-functional Team..., Integration, Solution Selling, Strategy, Product Management, Enterprise Software
Education
Texas State University 1986 — 1991
Apex Systems July 2013 - Present
CompuCom October 2010 - June 2013
Penny Arcade Expo 2005 - 2011
Radioactive Lizard June 2010 - October 2010
The Art Institute of Portland 2008 - 2008
Portland Luggage 2006 - 2006
Malm Luggage 2004 - 2006
BT Office Products International 1999 - 1999
CDI Corporation West 1998 - 1998
CDI Corporation West 1997 - 1997
Skills
Video Games, Maya, Game Development, Character Animation, SQL, C#, HTML 5, CSS3, Community Management, Adobe Creative Suite, Visual Studio, Microsoft Office, Creative Writing, Lip Sync, Game Design, JavaScript, Batch Files, Investigation, Fraud Detection, Team Management, Photoshop, Illustrator, Performance Metrics
Education
The Art Institute of Portland 2007 — 2010
Bachelor of Arts (B.A.), Game Art & Design: Game Animation
The Evergreen State College 1997 — 1999
Communications
CompuCom September 2015 - Present
Texas Instruments January 2012 - September 2015
Texas Instruments August 2010 - December 2011
Texas Instruments January 2009 - August 2010
Texas Instruments January 2008 - December 2008
Texas Instruments April 2005 - December 2008
Texas Woman's University September 2002 - January 2004
Texas Instruments May 2003 - August 2003
Texas Instruments June 2002 - August 2002
Skills
Project Management, Program Management, Leadership, PMP, Integration, Microsoft Office, System Administration, Windows Server, SharePoint, Information Technology, Change Management, Software Engineering, Cross-functional Team..., ITIL v3 Foundations..., Communication Skills, Written & Oral..., Resource Planning &..., Transition Support, Process Improvement, Schedule Control, Schedule Development, Performance Reporting, Testing, Business Requirements, Disaster Recovery, Volunteering, Vendor Management, Java, ASP, SQL, Microsoft Project, Visio, Business Objects, IT Audit, Business Process, Business Analysis, Requirements Analysis
Education
Texas Woman's University 2000 — 2003
Bachelor of Science
IT Glue September 2015 - Present
Fully Managed October 2014 - August 2015
IT Glue June 2014 - December 2014
Fully Managed November 2011 - October 2014
Apple Retail October 2010 - June 2011
Greater Vancouver Youth Unlimited September 2008 - December 2010
Point Grey Community Church August 2004 - September 2008
HSBC September 2003 - August 2004
Sopwith IT Ltd April 2001 - April 2003
CompuCom October 1998 - March 2001
Skills
IT Operations, Microsoft, Apple, ITIL v3 Foundations..., Troubleshooting, Microsoft Exchange, Windows Server, System Deployment, Windows, Leadership, ITIL, Network Administration, Technical Support, iOS, OS X, Active Directory, Mac OS X, Help Desk Support, Servers
Education
University of Southampton 1988 — 1990
Mechanical Engineering
The Open University
Certificate in Management
Summit Pacific College 2005 — 2005
Pastoral Studies
Executive Elements January 2011 - Present
YWCA Columbus 2010 - Present
Ray & Barney Group 2001 - 2010
NCR December 1999 - 2001
CompuCom 1996 - 1999
Accenture 1992 - 1996
Skills
E-Learning, Event Management, Business, Employee Training, Executive Coaching, Executive Search, Leadership Development, Leadership Retreats, Organizational..., Strategic Human..., Organizational Design, Leadership, Executive Development
Education
Leadership Dublin 2010 — 2011
The Ohio State University Fisher College of Business 1989 — 1994
BS
Upper Sandusky High School 1987 — 1989
Social Security Administration August 2014 - Present
HP September 2010 - August 2014
Social Security Administration October 2006 - December 2010
Verizon Business January 2004 - October 2006
CompuCom August 2003 - October 2004
Howard Computers 2002 - 2003
Compaq 1998 - 2002
Skills
Servers, Data Center, VoIP, Cloud Computing, Storage Area Networks, HP, Networking, Storage, Virtualization, Enterprise Architecture, Enterprise Software, Disaster Recovery, Professional Services, Program Management, IT Management, Security, IT Service Management, SAN, Channel Sales, Account Management, Enterprise Storage, Enterprise Mobility, Solution Selling
Education
The Johns Hopkins University 1993 — 1997
M.S., Information and Telecommunication Systems for Business
University of Maryland University College
B.S., Information Systems
Time Warner Cable February 2013 - Present
TelePacific Communications February 2011 - August 2012
CompuCom November 2010 - February 2011
Verizon Business April 2008 - June 2010
Verizon Business / MCI July 2006 - April 2008
Verizon Business / MCI April 2000 - July 2006
MCI December 1998 - April 2000
MCI December 1996 - December 1998
MCI December 1995 - December 1996
MCI December 1993 - December 1995
Skills
Project Management, MS Project, MS Excel Pivot Tables
Education
The Ohio State University
BS, Education
UTC Fire & Security October 2012 - Present
CompuCom November 2006 - September 2012
Amtrak April 1999 - August 2005
Taylor & Francis May 1998 - March 1999
RCN Corporation - Princeton NJ November 1995 - March 1998
Princeton University Press February 1995 - October 1995
Cellular Plus / Commonwealth Communications / C-TEC November 1990 - February 1995
Skills
Windows Server, Vulnerability Assessment, Patch Management, Auditing, Security, Integration, IT Operations, Disaster Recovery, ITIL, Vendor Management, Active Directory, Servers, Data Center, Information Security, VMware, Virtualization, Business Continuity, Software Installation, Networking, Microsoft Exchange, Technical Support, System Deployment, Infrastructure, Testing, Enterprise Software, Software Development, Business Process, System Administration, IT Management, Network Security, IT Strategy, Information Technology, IT Service Management, Hardware, Operating Systems, Troubleshooting, Incident Management, Enterprise Architecture, Databases, IIS, DNS, Visio, HP, Management, VMware ESX, Software Documentation, Citrix
Education
Wilkes University 1992 — 1994
Computer Information Systems
Xavier University 1982 — 1984
Computer Science
The Ohio State University 1981 — 1982
Computer Science
CompuCom September 2014 - Present
The Walt Disney Company February 2008 - Present
The Walt Disney Company April 2006 - February 2008
Lockheed Martin Information Technology March 2002 - April 2006
AT&T Broadband August 1999 - October 2001
AT&T/US West March 1990 - August 1999
Skills
Program Management, CMM, People Management, ITIL, Cross-functional Team..., Strategic Planning, SDLC, Budgeting, Continuous Improvement, PMO, Vendor Management, MS Project, IT Service Management, Business Process, Operations Management, Change Management, Project Portfolio..., IT Operations, Process Improvement, IT Management, Project Planning, Project Management, Telecommunications, Budgets, Management, Team Building, Security, Business Analysis, Outsourcing, CRM
Education
George Washington University 1994 — 1996
Certificate, Project Management
Profile Plastics Inc. October 2010 - Present
FirstFitness May 2001 - May 2010
JPMorganChase March 2000 - March 2008
DMR Consulting November 1997 - October 1999
CSSI January 1996 - September 1997
CompuCom June 1995 - December 1995
Skills
Management, Leadership, Strategy, Business Development, Quality Assurance, IT Management, Technical Support, Networking, Analysis, Access, Product Development, Time Management, Mergers & Acquisitions, Program Management, Help Desk Support, Team Leadership, Manufacturing, Project Management, Process Improvement, Information Technology
Education
Hard Knocks 1963 — 2022
Highest, Life Sciences, Highest
The University of Texas at Arlington 1989 — 1994
Finished 3 years, lacking 2 years to finish B.S. in Electrical Engineering, Electrical Enguineering
JVS Career Services, Cincinnati, OH February 2015 - Present
ERB Solutions April 2010 - January 2015
Trasys, Inc. January 2008 - March 2010
CIBER June 2004 - January 2008
CompuCom May 2003 - May 2004
divine/Whittman-Hart June 1995 - November 2002
Whittman-Hart / marchFIRST / divine 1995 - 2002
Attachmate August 1991 - April 1995
Skills
Executive Management, Talent Acquisition, Permanent Placement, Non-profit Leadership, Start-ups, Professional Services, Strategy, Team Building, Human Resources, CRM, Leadership, Business Process..., Business Analysis, Integration, Consulting, Business Process..., Business Intelligence, Software Development, Solution Selling, Business Development, Selling, Project Management, Manufacturing, Cross-functional Team..., Information Technology, Recruiting, Strategic Planning, Sales Operations, Managed Services, Sales Management, Team Leadership, Business Process, ERP, B2B, Outsourcing, Management, Program Management
Education
Ohio State University 1981 — 1985
B.S.
The Ohio State University Fisher College of Business 1981 — 1985
B.S.
SHI International Corp. April 2015 - Present
CompuCom October 2014 - April 2015
CDW-G 2011 - October 2014
Hewlett-Packard November 2009 - November 2010
The Guardian Life Insurance Company of America November 2008 - June 2009
Zia Trust, Inc. May 2007 - February 2009
Skills
Sales Process, Management, Sales, Virtualization, SaaS, Customer Service, Microsoft Excel, Account Management, Channel, PowerPoint, CRM, Analysis, VoIP, Consulting, NetApp, Symantec, EMC, IT, Cisco UCS, Cisco Certified, Cisco Wireless, Cisco Security, Citrix, VMware, EMC Storage, Nimble, Cloud Applications, VDI, HP Procurve Networking, Aruba Wireless, Microsoft Office, Hyper-V, Microsoft Technologies, K-12, Enterprise Software, Enterprise Architecture, Data Center, Sales Operations, Security
Education
The University of New Mexico - Robert O. Anderson School of Management 2005 — 2008
BBA, Finance, Economics
University of Phoenix 2010 — 2012
MBA, Business Administration and Management, General
Microsoft October 2014 - Present
PROS October 2012 - October 2014
Xactly Corporation 2012 - 2012
Bridge Partners Consulting 2011 - 2012
Microsoft Corporation 2004 - 2011
Microsoft Corporation 2002 - 2004
Microsoft Corporation 1999 - 2002
MicroCrafts (now Metamor Worldwide) 1998 - 1999
ST Labs (Lionbridge) 1997 - 1998
CompuCom 1995 - 1997
Education
The George Washington University 1990 — 1993
Bachelor of Science
GCR Incorporated September 2015 - Present
Academy Sports + Outdoors August 2013 - September 2015
Explorer Digital March 2013 - August 2013
Avanade April 2012 - March 2013
National Oilwell Varco November 2011 - April 2012
CompuCom October 2010 - October 2011
Syntex Management Systems Inc January 2006 - August 2010
Hewlett-Packard September 2004 - September 2006
Mobilis Technologies January 2005 - September 2005
Waste Management January 2004 - December 2004
Skills
SDLC, Microsoft SQL Server, Business Analysis, Requirements Gathering, Business Process..., MS Project, Visio, Software Development, Business Process, Databases, SQL, Quality Assurance, Software Documentation, XML, Testing, User Acceptance Testing, Project Management, SharePoint, Business Requirements, UML, Visual Basic, Business Services, Enterprise Software, Microsoft Project
Education
Texas State University-San Marcos 1983 — 1987
Bachelor's degree, Computer Science
Dell Computer Corporation
B.S, Computer Science
Dresser Industries, Wayne Division
Sterling Information Group
Amazon Web Services May 2015 - Present
Modis February 2015 - April 2015
CompuCom November 2013 - October 2014
T-Mobile January 2013 - April 2013
Expedia June 2012 - December 2012
Nordstrom November 2011 - January 2012
Noble House Hotels & Resorts May 2010 - April 2011
Starbucks January 2010 - April 2010
Skills
Telecommunications, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Account Management, Wireless, Customer Service, Sales, Sales Management, Direct Sales, Team Leadership, Salesforce.com, Hiring, Training, PowerPoint, Recruiting, Onboarding, Microsoft Office, Management, Leadership, Technical Recruiting, Microsoft Excel
Education
Bellevue College 2010 — 2013
The University of Montana - School of Business Administration 2009 — 2010
Cigna January 2015 - Present
Cigna July 2013 - January 2015
Cigna July 2010 - October 2013
University of Connecticut - Husky Tech January 2009 - May 2010
Converse June 2009 - August 2009
CompuCom May 2007 - January 2009
Skills
Microsoft Excel, Outlook, Lotus Notes, Microsoft Word, XP, Remote Desktop, Mac, Bloomberg, Access, Microsoft Office, SharePoint, Visio, Project Management, Microsoft SQL Server, Technical Support, Databases, Management, Business Analysis, Leadership, Process Improvement, SDLC
Education
The University of Connecticut School of Business 2006 — 2010
Bachelors of Science, International Business Management
Spring ISD March 2015 - Present
Spring ISD June 2013 - March 2015
Woodlands Computer Care June 2012 - September 2013
Humble ISD August 2009 - June 2013
Conroe Independent School District August 2008 - June 2009
Arlington ISD August 2005 - June 2008
Arlington ISD August 2002 - July 2005
ARAMARK July 1999 - July 2000
Arlington ISD November 1999 - March 2000
CompuCom February 1998 - July 1999
Skills
Education, Computer Repair, PC, Restaurant Management, Inside Sales, School Administration, Classroom Instruction, Teaching, Curriculum Design, Mathematics, Tutoring, Staff Development, Curriculum Development, Educational Technology, Public Speaking, Writing, E-learning, Microsoft Office, Administration, Instructional Technology, PowerPoint, Educational Leadership, Word, Problem Solving, Customer Service, Excel, Team Building, K-12, English, Supervisory Skills, HTML, ESL, Classroom Management, Lesson Planning, Moodle, RTI, Classroom, Educational Consulting, Special Education, Distance Learning, Event Planning, Higher Education, Adult Education, Teaching Adults, Learning Disabilities, Blended Learning, Differentiated..., Gifted Education, Leadership, Early Childhood...
Education
The University of Texas at Arlington 1999 — 2002
Masters, Education in Teaching
The University of Texas at Arlington 1983 — 1997
Bachelors, Psychology
Shackelford Jr. High
AmWINS Group August 2014 - Present
Site Grafx June 2001 - Present
iEasy Host June 2006 - Present
TTI, Inc. June 2013 - August 2014
CompuCom February 2012 - May 2013
Uplift Education June 2010 - November 2011
Colemont Insurance Brokers August 2006 - May 2010
Harbor Insurance Group August 2002 - August 2006
Network Logic, Inc October 2002 - August 2003
ECI2 April 2001 - October 2002
Skills
Servers, Networking, Integration, HTML, JavaScript, Security, Windows Server, SharePoint, Virtualization, Data Center, SAN, Disaster Recovery, Microsoft Exchange, VMware, Server Architecture, OS X, Software Development, Management, Information Technology
Education
The University of Texas at Arlington 1998 — 2001
martin high school 1995 — 1997
OhioHealth September 2013 - Present
OhioHealth September 2012 - September 2013
CompuCom May 2011 - September 2012
CompuCom 2011 - 2012
The Ohio State University September 2006 - March 2011
Skills
Microsoft Office, Lotus Notes, Data Acquisition, Data Analysis, Technical Writing, Hands-on Training, Troubleshooting, Active Directory, Windows 7, Help Desk Support, Computer Repair, Laptops, Technical Support, Networking, Process Improvement, Software Documentation, Disaster Recovery, System Administration, ITIL, Windows XP
Education
The Ohio State University 2006 — 2010
Bachelor of Science, history
TEMS INCORPORATED September 2015 - Present
IT Service Delivery Management Leaders in the Houston, Texas Area March 2015 - Present
IBM April 2011 - February 2015
Independent Consultant June 2009 - March 2011
CompuCom 2007 - 2009
IBM 2002 - 2007
IBM 1996 - 2002
Texaco 1989 - 1996
Skills
Service Delivery..., IT Service Delivery, IT Management, Data Center, ITIL, Service Delivery, Outsourcing, Enterprise Software, Servers, Security, Disaster Recovery, Project Management, Infrastructure, Incident Management, Windows Server, IT Service Management, Networking, IT Strategy, Microsoft Exchange, Oracle, Integration, CRM, Vendor Management, Change Management, Enterprise Architecture, Unix, Process Improvement, IT Operations, Cisco Technologies, Team Leadership, System Deployment, Virtualization, Solution Architecture, Linux, Microsoft SQL Server, Technical Support, Business Continuity, Managed Services, Storage Area Networks, AIX, Global Sourcing, Software Development, Telecommunications, Service Level Management, High Performance Teams, ITIL Certified, Technical Service..., Service Level Agreements, Outsourcing Engagements, Global Service Delivery
Education
Texas State University
BBA, Management Information Systems
CompuCom
Skills
Data Analysis, Databases, ETL Testing, Microsoft SQL Server, Business Analysis
Education
Texas Woman's University 2011 — 2012
Master of Business Administration (M.B.A.), Busines Finance, 3.5
Big D Media October 2001 - Present
CPSG Partners July 2012 - October 2012
CompuCom September 2011 - April 2012
Five Star Institute March 2011 - September 2011
PepsiCo February 2010 - February 2011
DallasPrinting.com April 2005 - September 2009
Blondicapped, Inc. 2003 - 2008
Sterling Commerce September 1998 - October 2001
Skills
Adobe Acrobat, Photoshop, Illustrator, InDesign, Advertising, HTML, HTML 5, JavaScript, CSS, CSS3, Java Applets, Flash Professional, Vignette CMS, Custom CMS Development, Dashboard Builder, Performance Dashboards, Web Design, Web Development, Web Applications, Web Project Management, Web Content, SQL, PHP, XML, Social Media Marketing, Email Marketing, Brand Developement, User Interface Design, Brand Development, Google Analytics, Copywriting, Google Adwords, SEO, Web Analytics, E-commerce, Logo Design, User Interface, Graphics, Multimedia, Brochures, Flash, Art Direction, Mobile Applications, CMS, WordPress, Information Architecture, User Experience, User Experience Design, Dreamweaver, Website Development
Education
University of Dallas 2000 — 2003
MBA, Information & Technology Management
Midwestern State University 1983 — 1988
BBA, Management Science; Business Administration
Texas Tech University 1983 — 1986
BA, Computer Science
Gould Paper Corporation November 2013 - Present
Self-Employed, Consultant (commercial building permits) March 2010 - November 2013
Franklin Alan LLC October 2007 - February 2010
Reed Prototype + Model, Inc. September 2005 - September 2007
Acres USA Inc April 2003 - September 2005
Ashlar-Vellum January 1999 - March 2002
Vibrant Graphics Inc October 1997 - January 1999
Austin Photo Imaging May 1997 - October 1997
CompuCom July 1996 - April 1997
Ron Scott Inc January 1990 - July 1996
Skills
Marketing Strategy, Direct Mail, Market Research, Marketing, Creative Direction, Marketing Communications, Advertising, Brand Development
Education
Texas Tech University
BA, Photocommunications
Westfield High School
NCH April 2010 - Present
Gibraltar Industries January 2008 - April 2010
CompuCom January 2007 - January 2008
Skills
Purchasing, Forecasting, Manufacturing, Management, MRP, Vendor Management, Analysis, Negotiation, Production Planning, Warehousing, Supply Chain, Supply Chain Management, Six Sigma, Inventory Management, Logistics
Education
The University of Texas at Arlington 2000 — 2005
Bachelors of Science, Mathematics
adacemy sports and outdoors May 2014 - 2014
CompuCom 2013 - 2013
Randstad 2012 - 2013
Addison Group 2012 - 2012
Gamebreaker Technology September 2011 - October 2011
Continental Airlines August 2011 - October 2011
Yahoo Inc.(Web Hosting) Houston, Tx 2007 - 2009
Skills
Web Design, Cisco Routers, Cisco Technologies, Cisco VoIP, Cisco Wireless, HTML, Help Desk Support, Network Administration, Computer Repair, Troubleshooting, Printers, Computer Hardware, Windows Server, Management, Microsoft Office, Networking, Technical Recruiting, Training, Windows 7, Vendor Management
Education
Texas Southern University 1990 — 1995
Electronics
Philips November 2011 - Present
CompuCom October 2007 - November 2011
Education
The University of Georgia 1988 — 1992
BA, Economics
CompuCom June 2014 - Present
F2OnSite January 2014 - June 2014
Sullivan and Cogliano November 2013 - January 2014
Insight Global October 2013 - November 2013
Insight Global February 2013 - November 2013
TestAmerica June 2007 - January 2013
Convergys April 2003 - June 2007
Ortho Cycle Company January 1995 - July 2000
Sarcom April 1998 - June 1998
The Ohio State University September 1995 - June 1998
Skills
Troubleshooting, Access, Visual Basic, Process Scheduler, Servers, Technical Support, Network Administration, Microsoft Office, Desktop Support..., Desktop Application..., Data Entry, Online Data Entry, HTML, software support, Adobe Acrobat, Environmental Scanning, Scanners, Barcode Scanners, Windows XP Pro, Windows 7, Microsoft Office 2008..., Outlook, Cisco Networking, Remote Desktop, Computer Hardware..., Computer Software..., Help Desk Support, Desktop Computers, Desktop Deployment, Software Updates
Education
Devry University - Columbus Ohio 1998 — 2002
BS, Computer Information Systems
The Ohio State University 1995 — 1998
Computer Science
Parkway North High
CompuCom July 2015 - Present
United States Army National Guard July 2013 - Present
Kforce Inc September 2014 - February 2015
ACE Cash Express April 2013 - September 2014
Interactive Response Technologies, (IRT) January 2012 - April 2013
Texas Southern University February 2010 - May 2012
Skills
Customer Service, Data Entry, Access, Microsoft Office, Time Management, Microsoft Excel, Cashiering, Outlook, PowerPoint, Computer Hardware, Inventory Management, Microsoft Word, Troubleshooting, Customer Satisfaction, Management, System Administration, Training, Data Analysis, Analysis, Event Planning, Call Centers, SAP, Telephone Skills, Active Directory, Social Media, Account Management, Administrative..., Sales, Technical Support
Education
Texas Southern University 2007 — 2011
Bachelor's Degree, Management Information Systems, General
Texas Southern University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
CompuCom June 2013 - Present
CompuCom January 2010 - May 2013
CompuCom August 2008 - January 2010
Getronics September 2007 - August 2008
Getronics June 2004 - August 2007
Getronics January 2001 - May 2004
Getronics July 1999 - December 2000
Skills
JavaScript, Project Management, Microsoft SQL Server, Software Development, Visual Basic, ASP.NET, Team Management, Management, ASP, CRM, Integration, SDLC, SharePoint, Requirements Analysis, ITIL, Web Services, IT Management, Visio, Software Project..., Program Management, IT Service Management, IT Strategy, Vendor Management, Data Center
Education
The University of North Dakota 1993 — 1999
B.S., Computer Science
Red River High School 1990 — 1993
CompuCom July 2015 - Present
Hewlett-Packard September 2014 - June 2015
Hewlett-Packard May 2012 - August 2014
EDS February 2008 - April 2012
EDS January 2007 - January 2008
EDS October 2005 - December 2006
EDS July 2001 - September 2005
Sabre Holdings May 1998 - July 2001
Dallas Semiconductor December 1996 - May 1998
Skills
Business Analysis, Cross-functional Team..., Business Process, Project Management, CRM, Team Leadership, Management, Strategy, Analysis, Business Development, Governance, IT Strategy, IT Service Management, Strategic Planning, Solution Architecture, Integration, Training, Outsourcing, Leadership, Business Process..., Program Management, Team Management, Service Delivery, Vendor Management, Cloud Computing, Business Strategy, ITIL, Pre-sales, Enterprise Software, IT Management, HP, IT Outsourcing, PMP
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2010
MBA, MBA
The University of Texas at Arlington 1993 — 1996
Bachelors of Science, Industrial Engineering
Tyler Junior College 1992 — 1993
Associates, Interdisciplinary
Concentra May 2015 - Present
LHP Hospital Group September 2013 - Present
EXL Landa February 2012 - August 2013
Alpha Digital 2009 - 2013
Lehigh Hanson 2006 - 2009
ppoNext 2004 - 2006
VHA Novation September 1998 - September 2004
CompuCom 1991 - 1998
Skills
SDLC, MS Project, Visio, Business Analysis, Project Management, Requirements Analysis, SharePoint, Software Documentation, Process Improvement, Vendor Management, Agile Methodologies, Program Management, Requirements Gathering, Business Intelligence, Systems Analysis, Integration, PMO, Change Management, C#, Software Project..., Project Planning, Software Development, Analysis, Business Process, Testing, ASP.NET, UML, Business Process..., JavaScript, ERP, ITIL, Leadership, PMP, Scrum, Agile Project Management, Business Requirements, IT Management, CRM, HTML, Project Portfolio..., Quality Assurance, Waterfall, Data Warehousing, User Acceptance Testing, XML, Databases, SQL, Visual Basic, Data Modeling, .NET
Education
Texas State Univerwsity 2011 — 2016
Bachelor's Degree, Health Information Management, 3.5
The University of Dallas 1976 — 1979
MBA, Marketing & accounting
The University of Texas at Austin 1968 — 1974
Bachelor of Architecture, Architecture
Jesuit 1964 — 1968
Sogeti September 2013 - Present
CompuCom June 2011 - September 2013
Capgemini February 2007 - May 2011
eStar Technologies July 2004 - February 2007
Centex Homes April 2003 - July 2004
Greyhound Lines July 2001 - December 2002
IBS (Longhorn Solution Office) June 1999 - July 2001
Skills
Vendor Management, Business Intelligence, SDLC, Outsourcing, Management, IT Service Management, Project Management, Project Delivery, Service Delivery, IT Strategy, Integration, Information Technology, Account Management, ERP, Business Development, Software Project..., Leadership, Process Improvement, Consulting, IT Management, Software Development, PMO, Team Management, Data Warehousing, CRM, Professional Services, IT Outsourcing, Salesforce.com, Organizational..., Organizational..., Organizational..., Organizational Design
Education
The University of Texas at Arlington
MBA
Texas Tech University - Rawls College of Business 1994 — 1999
B.B.A., Management Information Systems
NACR June 2014 - Present
Source, Inc. February 2013 - June 2014
SKC March 2011 - February 2013
Source, Inc. 2002 - 2011
Avaya 2001 - 2002
Lucent Technologies 1999 - 2001
CompuCom 1994 - 1999
Turtle & Hughes 1990 - 1994
Skills
Collaboration Solutions, Avaya, Unified Communications, VoIP, Video
Education
Texas Tech University 1985 — 1989
BBA, Marketing
Ludlowe 1984 — 1985
JJ Pearce 1981 — 1984
Slalom Consulting October 2014 - Present
Experis October 2010 - October 2014
PDS Tech, Inc. April 2003 - October 2010
Dallas Technology Group - PDS Technical Services April 2003 - December 2007
CDI Professional Services November 2000 - April 2003
DCI - Decision Consultants July 2000 - November 2000
Hall Kinion June 1999 - November 1999
CDI Corporation 1996 - 1999
CompuCom 1995 - 1996
Skills
Recruiting, Technical Recruiting, Business Development, CRM, Telecommunications, Management, Manufacturing, Engineering, Talent Management, Leadership, Search, College Recruiting, Strategy, Human Resources, Recruitment Advertising, Training, Temporary Staffing, Sales, Temporary Placement, Sourcing, Staffing Services, Salesforce.com, Operations Management, Sales Process, Program Management, Internet Recruiting, Staff Augmentation, Talent Acquisition, Executive Search, Benefits Negotiation, Sales Management, Change Management, Permanent Placement, Strategic Planning, Interviews, Contract Recruitment, Screening Resumes, Negotiation, Account Management, Marketing, Customer Support, Applicant Tracking..., RPO, Networking, IT Strategy, IT Outsourcing, Outsourcing
Education
Texas Tech University 1988 — 1993
BA, Journalism
IEEE
IEEE
Spring Woods Senior High
Construction Software Technologies / iSqFt October 2005 - Present
Josiekat's Trunk January 2005 - Present
COMPUCOM SYSTEMS, INC January 1998 - January 2005
CompuCom September 1996 - December 2004
Electronics Boutique October 1988 - August 1996
Skills
Salesforce.com, Account Management, Solution Selling, Sales Management, Sales, Sales Process, Direct Sales, New Business Development, Sales Presentations, Customer Satisfaction, Team Building, Negotiation, Leadership, Consulting, Professional Services, Cold Calling, Selling, Marketing Strategy, B2B, Marketing, Strategy, Time Management, Software Industry, Sales Operations, Lead Generation, Management, Business Development, Strategic Planning, Enterprise Software, Customer Retention, Contract Negotiation, Product Marketing, Strategic Partnerships, Training, CRM, Cloud Computing
Education
Univeristy of Akron 1986 — 1993
Associates, Computer Programming, Math and Business
The University of Akron 1986 — 1993
Associates Degree, Computer Programming Technology
Cisco Systems July 2014 - July 2015
Cisco Systems 2014 - 2015
Consultant, working at Ericsson June 2012 - March 2014
Collabera-AT&T March 2011 - June 2012
CompuCom January 2010 - January 2011
Alcatel-Lucent June 2005 - July 2009
Cingular Wireless May 2004 - May 2005
Wells Fargo August 2002 - July 2003
EngineX Networks, Inc. October 2001 - December 2001
Sprint July 2001 - September 2001
Skills
Process Development, Logistics, Budget Oversight, Project Management, Budgets, Process Simulation, Data Center, Telecommunications, MS Project, Program Management, PMP, Integration, Project Planning, Troubleshooting, Network Design, Wireless, Switches
Education
The University of Texas at Arlington 1982 — 1985
BSEE
The George Washington University - School of Business 1998 — 2000
Harris Corporation July 2014 - Present
JCPenney December 2009 - July 2014
Oracle Corporation July 1997 - December 2009
CompuCom 1993 - 1997
Skills
Data Warehousing, Business Intelligence, PMP, OBIEE, Data Modeling
Education
The University of Texas at Arlington 1990 — 1993
MBA, MIS
College of Engineering Guindy, Chennai 1986 — 1990
Bachelors in Engineering, Mechanical
Connolly, Inc. November 2011 - Present
Connolly, Inc. 2002 - October 2011
CompuCom February 2001 - May 2002
PRG-Schultz September 1996 - January 2001
Transamerica 1997 - 1998
Skills
People Management, Auditing, SQL Server 2000-2008, Computer Security, Cross-functional Team..., Team Building, Account Management, Risk Assessment, Risk Mitigation, Risk Analysis, Internal Audit, IT Audit, External Audit, Compliance Audits, Cost Recovery, Access, Microsoft Office, Retail Management, Retail Systems, Retail Industry, Reinsurance, Insurance Planning, Quality Auditing, Risk Management, Management, Microsoft SQL Server, Disaster Recovery, VBA, Data Warehousing, Process Improvement, SDLC, Accounting, Financial Analysis, Budgets, Business Analysis, Business Process..., Sarbanes-Oxley Act, Project Management, Data Analysis, Business Intelligence, Vendor Management, Database Design, Data Mining, Visio, Data Modeling, Analytics, IT Management, Databases, Sarbanes-Oxley, Internal Controls
Education
The University of Texas at Arlington 1994 — 1996
BBA, Finance (Major), IS (Minor)
TEKsystems\Cardinal Health October 2012 - Present
CompuCom March 2009 - October 2012
ATX Group May 2007 - March 2009
VHA Inc. August 2002 - May 2007
Accenture November 2000 - August 2002
Johnson & Johnson May 1997 - July 2000
Skills
SDLC, Requirements Gathering, SharePoint, Requirements Analysis, Visio, Business Analysis, Vendor Management, Process Improvement, Agile Methodologies, Software Project..., Project Management, Enterprise Architecture, ServiceNow, ITSM, System Requirements, Business Requirements, Process Modeling, Entity Relationship..., Resource Management, Mentoring, Budgeting, Technical Writing, Data Modeling, SQL, JavaScript, Wireframes, ITIL, Change Management, Incident Management, Configuration Management, Software License..., Sarbanes-Oxley, CRM, IT Service Management, Software Documentation, Business Process, Solution Architecture, Program Management
Education
The University of Texas at Arlington 1996 — 2000
Bachelor of Science (B.S.)
University of North Texas 1992 — 1996
Imagine Communications January 2014 - Present
CompuCom November 2011 - January 2014
GE Energy March 2011 - November 2011
Lineage Power April 2008 - March 2011
Dell May 1998 - April 2008
Skills
Financial Analysis, Forecasting, Process Improvement, Business Process..., Financial Modeling, Competitive Analysis, Corporate Finance, Financial Reporting, Pricing, Contract Negotiation, Cross-functional Team..., Finance, Internal Controls, Management, Managerial Finance, Sarbanes-Oxley Act
Education
Texas State University-San Marcos 1993 — 1997
Bachelor of Science, Finance
JC Penney February 2009 - May 2009
CompuCom March 2007 - December 2008
Volt Technical Resources on site at Microsoft. March 2006 - March 2007
Education
The University of Texas at Arlington
Sogeti April 2015 - Present
Dell July 2013 - April 2015
CompuCom September 2006 - July 2013
CompuCom Systems September 2006 - February 2012
Perot Systems 2002 - 2006
Burlington Resources 2002 - 2002
Skills
Data Warehousing, SDLC, Business Intelligence, Data Modeling, PL/SQL, ETL, Databases, Solution Architecture, Data Integration, Oracle, ITIL, Integration, Unix, Database Design, Dashboard, Shell Scripting, Agile Methodologies, Enterprise Architecture, Business Objects, Software Development, Project Management, Microsoft SQL Server, SQL, Management, Vendor Management, IT Strategy, IT Management
Education
Texas Tech University 1991 — 1996
CDI IT Solutions July 2012 - Present
CompuCom April 2012 - July 2012
CompuCom May 2011 - April 2012
CompuCom October 2010 - 2011
Aeshen LLC February 2010 - July 2010
Hollywood Entertainment October 2005 - December 2009
Bank of America February 2003 - June 2005
Skills
HTML, Windows Server, Operating Systems, JavaScript, XML, Windows, Computer Hardware, Troubleshooting, XHTML, CSS, jQuery, Unix, Databases, Customer Satisfaction, User Interface Design, Software Documentation, Web Development, Quality Assurance, SharePoint, SQL, Apache, PHP
Education
The Art Institute of Portland 2006 — 2011
Bachelor of Science, Web Development and Interactive Media
CompuCom April 2012 - December 2013
CompuCom December 2009 - April 2012
CompuCom December 2005 - October 2008
CompuCom/Pfizer 2002 - 2005
GE IT Solutions/Ogilvy PR October 2001 - August 2002
Surf and Sip January 2000 - September 2001
Skills
Software Documentation, Troubleshooting, Servers, Technical Support, Microsoft Exchange, Process Improvement, Incident Management, Change Management, Software Installation, Hardware, Management, Wireless Networking, Help Desk Support, Sla, Six Sigma, Quality Management, Report Design, ITIL, IT Service Management
Education
The University of Georgia 1996 — 1999
CompuCom 1997 - Present
Skills
Vendor Management, A+ Certified, Computer Hardware, Printers, Troubleshooting, SharePoint, Solution Selling, Process Improvement, Cross-functional Team..., Team Leadership, Program Management, Microsoft Excel, Project Management, Sales
Education
Texas Tech University 1984 — 1989
Bachelor of Business Administration (BBA), Marketing and Finance
St. Jude Medical September 2005 - Present
St. Jude Medical 2005 - 2013
Advanced Neuromodulation Systems 2005 - 2007
Compucom 1990 - 2000
MicroSolutions 1989 - 1991
Education
Texas Tech University 1979 — 1982
Dallas County Community College District 2004 - Present
CompuCom 1992 - 2001
Skills
Microsoft Office, Public Speaking, Higher Education
Education
Texas Woman's University
M.L.S., Library Science
University of Texas at Dallas - Naveen Jindal School of Management
B.S., Business Administration
NorthStar Memorial Group March 2015 - Present
The Men's Wearhouse, Inc July 2009 - March 2015
CompuCom November 2004 - June 2009
GE Energy 2005 - 2009
GE December 1999 - November 2004
GE IT Solutions 2002 - 2004
Skills
Troubleshooting, Vendor Management, Disaster Recovery, IT Service Management, Integration, Project Management, Data Center, ITIL, Process Improvement, IT Management, Cisco Technologies, Active Directory, Technical Support, Windows Server, Servers, SharePoint, Information Technology, Business Analysis, IT Strategy, Windows, Software Documentation, System Administration, Management
Education
New School University 1995 — 1997
B.S. Human Resources Management
Carew International December 2014 - Present
Grainger April 2011 - August 2014
Keller Logistics Group 2014 - 2014
Grainger Industrial Supply June 2006 - April 2011
CompuCom 2005 - 2006
Find SVP 2004 - 2005
SARCOM 2001 - 2004
Network Associates 2000 - 2001
NEC 1999 - 2001
Comark 1994 - 1999
Skills
Solution Selling, Business Development, Management, Leadership, New Business Development, Training, Forecasting, Strategic Planning, Managed Services, Operations Management, Coaching, Market Research, Consulting, Account Management, Cold Calling, Direct Sales, B2B, Sales Presentations, Key Account Management, Talent Management, Team Building, CRM, Strategy, Sales Force Development, Marketing Strategy, Competitive Analysis, Major Accounts, Contract Negotiation, International Sales, Sales, Product Management, Sales Management, Selling, Negotiation, Marketing, Sales Operations, Strategic Partnerships, Sales Process, Channel Partners, Customer Retention, National Accounts, Salesforce.com, Cross-functional Team..., Outside Sales, P&L Management, Qualifying Prospects, Key Account Development, Lead Generation, Selling Skills, Pricing
Education
The Defiance College 2008 — 2009
MBA, Leadership
The Defiance College 2006 — 2008
Master of Business and Organizational Leadership (MBOL), Leadership
The Defiance College 1990 — 1991
BS, Marketing and Management
The Defiance College 1986 — 1988
Associate of Arts, Business Administration
Defiance High School 1982 — 1986
CompuCom April 2014 - Present
Jackalope Radio January 2007 - Present
Hugh McLenaghan - Consultant 2004 - 2015
Hugh McLenaghan - Consultant 2004 - 2015
SMS Systems Maintenance Services 2012 - March 2014
IT decision Management January 2006 - March 2012
ITdM/MVNO Sherpa 2006 - March 2012
Consultant to Trouve Media (ITdM) 2007 - 2011
Examinetics 2004 - January 2006
Sprint e-Solutions 1994 - 2004
Skills
Servers, Windows Server, Cisco Technologies, Network Administration, Unix, Firewalls, Integration, Radio, Linux, Apache, Active Directory, Cloud Computing, TCP/IP, Microsoft Exchange, IIS, SQL, HTML, Telecommunications, Microsoft SQL Server, Wireless, Databases, C#, Security
Education
The University of Glasgow 1988 — 1993
BS, Chemisty
Zurich Financial Services May 2005 - Present
Zurich Insurance Company August 2005 - May 2009
CompuCom 1998 - 2005
University of Georgia June 1997 - May 1998
Skills
SQL, Databases, Analysis, Management, Business Analytics, Database Design, Business Analysis, Process Improvement, Business Process, Web Development, SAP, Ariba, C#, Microsoft Excel, Automation, Access, Microsoft SQL Server, Database Development, Procurement, Webpage Development, Report Automation, Ariba Analysis, Excel Macros, Lean Thinking, Web Applications, KPI Dashboards, Project Management, Change Management, Risk Management, Vendor Management, Business Process...
Education
The University of Georgia 1995 — 1998
Bachelor of Science, Computer Science
Kaskaskia College 1987 — 1989
Associates of Science, Science
Bancsource February 2015 - Present
CompuCom July 2011 - February 2015
Dell November 2010 - December 2010
Convergys September 2009 - April 2010
DigiTec Office Solutions July 2008 - February 2009
City of Houston September 2007 - July 2008
Xerox November 2006 - July 2007
FedEx Services January 1986 - July 2006
Skills
Software Installation, Laptops, Microsoft Certified..., HP, Help Desk Support, Desktop Computers, Hardware Support, Technical Support, Troubleshooting, Hardware, Printers, Computer Hardware
Education
The University of Memphis 1991 — 1992
Management Information Systems
State Technical Institute 1989 — 1990
Associates Degree of Applied Science, Telecommunications Technology
State Technical Institute 1981 — 1990
Associate of Engineering, Biomedical
Compucom 2000 - 2004
Education
The University of Texas at Arlington 1990 — 1993
Cabot High School 1985 — 1988
CompuCom Technical SupportPfizer PharmaceuticalsAugust 2006 - Present
Education
The New School 1997 — 1999
Microsoft August 2015 - Present
Microsoft January 2014 - August 2015
Microsoft September 2012 - January 2014
Microsoft February 2005 - September 2012
CompuCom August 2002 - February 2005
Concur Technologies September 1999 - April 2002
CompuCom January 1999 - July 1999
SolutionsIQ March 1997 - January 1999
Skills
SDLC, Software Project..., Agile Project Management, Software Development, Agile Methodologies, Enterprise Software, Cloud Computing, IT Strategy, Program Management, Business Intelligence, Vendor Management
Education
The Evergreen State College 1995 — 1996
Bachelor’s Degree, Computer Science
Grays Harbor Community College 1995 — 1995
Associate’s Degree, Computer Science, Engineering
CompuCom December 2014 - Present
CompuCom Systems, Inc. July 2014 - Present
Education
The Sage Colleges-Sage College of Albany 2001 — 2005
BS, Computer Information Systems
Microsoft October 2005 - Present
CompuCom April 2000 - October 2005
Education
The Evergreen State College 1994 — 1995
BA, Liberal Arts
Lincoln Electric February 2011 - Present
ProjectorSands.com March 2009 - January 2011
Vital Resources 2000 - 2009
Parker Hannifin November 2004 - September 2008
Parker Hannifin October 2004 - January 2008
Compucom 1989 - 2007
Cap Gemini Ernst & Young 2000 - 2003
Owens Corning April 1994 - September 2000
The Goodyear Tire and Rubber Company 1983 - 1991
Skills
Windows Server, JavaScript, IT Management, Citrix, Lotus Notes, XML, Project Management, Computer Hardware, CRM, Testing, VMware Infrastructure, HTML, Active Directory, C#, Blackberry, Cisco Technologies, Servers, Websphere, .NET, Integration, Software Development, Java, Visio, Microsoft SQL Server, Leadership, VMware, System Deployment, Disaster Recovery, SharePoint, IT Strategy, DHCP, VPN, SCCM, Business Analysis, Management, Vendor Management, Software Documentation, Group Policy, Requirements Analysis, System Administration, Team Leadership, Linux, Server Administration, Virtualization, VB.NET, Blackberry Enterprise..., ASP.NET, Access, Databases, Powershell
Education
The University of Akron 1989 — 1992
BS, Computer Science
Ohio State University (COLS) 1982 — 1987
EE, Physics, Statics, Strength of materials, Chemistry, Mathematics, Other
CompuCom August 2012 - Present
Texas Instruments September 2011 - August 2012
National Semiconductor October 2010 - September 2011
Microsoft Licensing, GP August 2008 - September 2010
CompuCom Systems, Inc 2002 - 2008
Software Spectrum August 1997 - January 2002
Fox Sports Direct 1996 - 1997
Skills
Account Management, Asset Management, Channel Management, Channel Partners, Customer Relations, Forecasting, Microsoft Licensing, Product Management, Software Licensing, Software Sales, Vendor Management, Vendor Relations, Software Asset..., Enterprise Software, SaaS, Software Licensing..., Software License..., Channel, Microsoft Certified..., Cloud Computing, Customer Service, Business Development, Software Industry, Contract Negotiation, Strategic Partnerships, Professional Services, Sales Process, CRM, Managed Services, Direct Sales, Business Alliances, Product Marketing, Go-to-market Strategy, Cross-functional Team..., Demand Generation, Selling, Virtualization, Sales Enablement, Lead Generation, Outsourcing, Multi-channel Marketing, Sales Operations, Sales
Education
Texas Tech University 1992 — 1996
BBA, Business & Marketing
Continuum Managed Services, LLC January 2015 - Present
CompuCom November 2007 - November 2014
Motorola Mobility March 2006 - October 2007
TSN International September 2003 - March 2006
Best Buy September 2001 - September 2003
Pomeroy July 2000 - September 2001
American Eagle Outfitters 1997 - 1998
Skills
Servers, Application Support, Hardware, Security, Help Desk Support, Software Installation, Cisco Technologies, Networking, Windows Vista, Windows XP, Routers, XP, Technical Support, Active Directory, Computer Security, Information Technology, HP, Microsoft Office, Mobile Devices, Remote Desktop, Telecommunications, Windows 7, Troubleshooting
Education
The University of South Dakota
Brinks Inc. Network AdministratorACS2004 - 2007
General Aluminum Inc. September 2000 - November 2003
CompuCom April 1997 - April 2000
Education
University of Texas at Dallas - Naveen Jindal School of Management 1994 — 1996
MS, Management Information Systems
Texas Tech University 1988 — 1992
BBA, Business Management
Sally Beauty July 2015 - Present
Sabre June 2009 - July 2015
Centex January 2008 - May 2009
T-System April 2007 - January 2008
Flowserve April 2005 - April 2007
CompuCom 2000 - 2005
CHEP February 1999 - August 2000
Skills
Recruiting, Onboarding, HRIS, Human Resources, Employee Relations, Analysis, Talent Management, Benefits Administration, Vendor Management, 401k, Mergers, Organizational..., Leadership, Training
Education
Texas Woman's University 1988 — 2002
BBA, Management/Business Administration, Minor: Computer Science
KPMG January 1994 - December 1997
CompuCom January 1989 - January 1994
MP Associates January 1988 - January 1989
Regis McKenna September 1983 - January 1988
Education
The George Washington University 1972 — 1978
MA, Science Technology & Public Policy
University of North Carolina at Chapel Hill 1964 — 1968
BA, Sociology
James Hurt & Co. March 2014 - Present
CompuCom March 2012 - Present
Safety-Kleen November 2009 - November 2011
AMX Corporation June 1999 - May 2007
CompuCom June 1994 - November 1998
Skills
Training, Talent Acquisition, Account Management, Team Building, Performance Management, Sales Management, Needs Analysis, Coaching, Employee Relations, Team Leadership, Talent Management, Customer Service, Strategic Planning, Sales, Customer Retention, Selling, Human Resources, Sales Process, Leadership, Recruiting, Conflict Resolution, Business Development, CRM, Sales Operations, New Business Development, Salesforce.com, Budgets, Leadership Development, Workshop Facilitation, Instructional Design, Networking, Employee Training, Customer Satisfaction, Call Centers
Education
Texas State University 1988 — 1992
BA, Psychology; Social Work
Round Rock HS
Corporate Metrics, Inc. April 2007 - Present
First Data Corporation November 2013 - January 2014
Sabre Holdings March 2013 - September 2013
TD Ameritrade September 2012 - March 2013
Coach America 2009 - 2012
GE August 2008 - February 2009
CompuCom May 2007 - July 2008
Citi April 2004 - April 2007
Verizon February 1997 - November 2003
Sprint Nextel October 1987 - January 1997
Skills
Lean Transformation, Six Sigma, Strategic Planning, Project Management, Business Process..., Business Process Mapping, Statistical Modeling, Leading Change, Change Management, Performance Metrics, Quality Management, Software Quality..., Organizational..., P&L Responsibility, Quality Auditing, Gap Analysis, Root Cause Analysis, Compliance, Performance Improvement, Iso 9000, TL9000, ITIL Certified, Balanced Scorecard, CMMI, FMEA, Process Capability, SPC, PMO set-up, Survey Design, Value Stream Mapping, Value Chain Analysis, Supply Chain Management, Black Belt, Quality Function..., Cost of Quality, Six Sigma Training, Lean Training, Executive Coaching, Team Facilitation, Public Speaking, Master Black Belt, Malcolm Baldrige, Process Improvement, Lean Manufacturing, Training, Cross-functional Team..., Strategy, Operations Management, P&L Management, PMO
Education
University of Wisconsin-La Crosse
Bachelor of Science (B.Sc.), Business Administration, Management Science
The University of Dallas
Master of Business Administration (MBA), Industrial Management
CompuCom May 2010 - Present
Siemens Information Systems & Services, Inc. July 2004 - May 2010
CIGNA Healthcare 1998 - 2004
Healthsource-Provident August 1994 - August 1998
Skills
Software Documentation, Windows 7, Active Directory, Computer Hardware, Technical Support, Help Desk Support, XP, Windows Server, Customer Service, Troubleshooting, Hardware, Printers, Software Installation, Laptops, Windows XP, Servers
Education
The University of Georgia 1984 — 1989
BA, Psychology
CompuCom June 2011 - Present
Mid West New Mexico CAP August 2005 - February 2010
Department of Energy, Abq June 1996 - June 2000
Skills
Network Security, Vendor Management, Information Technology, Program Management, Databases, Infrastructure, Microsoft SQL Server, VoIP, Windows Server, Active Directory, IT Service Management, System Administration, VMware, Business Analysis, SQL, Disaster Recovery, Servers, System Deployment, Data Center, CompTIA A+, Electronic..., Mechanical Product..., Robotics, Laser Printers, Laser Physics, Physical Optics, Plasma Etch
Education
Albuquerque T-VI 1989 — 1992
Associate of Science (A.S.), Instrumentation & Control Technology
The Ohio State University 1974 — 1976
Associate's degree, Criminal Justice/Law Enforcement Administration
Clarity Consultants April 2015 - Present
ExtraTeam 2012 - Present
Technology Integration Group 2010 - 2012
SHI 2008 - 2010
Insight 2006 - 2008
CompuCom 2004 - 2006
CompuCom 1997 - 2004
CompuCom 1991 - 1997
Businessland 1988 - 1991
Skills
Customer Satisfaction, Sales, Selling, P&L Management, Recruiting, SaaS, Solution Selling, Team Building, Professional Services, Managed Services, Strategy, Business Development, Sales Management, Enterprise Software, Direct Sales, Storage, Data Center, Cloud Computing, Outsourcing, Sales Operations, Sales Process, New Business Development, Strategic Partnerships, Management, Lead Generation, Salesforce.com, Leadership, Channel Partners, Strategic Planning, Networking, CRM, Account Management, Team Leadership, Virtualization, Software Industry, Sales Enablement, Cold Calling, Sales Presentations, Product Management, Complex Sales, Consulting, Vendor Management, Unified Communications, Executive Management, Start-ups, Business Intelligence, Cross-functional Team..., Partner Management, Integration, Go-to-market Strategy
Education
University of California, Berkeley 2015 — 2019
B.A., History, Philosophy
The University of British Columbia
MCS, Biblical Studies
Dealertrack Technologies March 2015 - Present
US Navy Reserve November 2003 - Present
TRS-RenTelco May 2012 - April 2015
CompuCom January 1997 - April 2012
Education
Texas Tech University 1989 — 1991
Master of Business Administration (MBA)
Human Solutions, Inc. January 2015 - Present
CSC December 2012 - January 2015
mPower Software Services July 2009 - December 2012
CompuCom December 2006 - July 2009
Skills
Python, FAA, Java, Programming, Linux, Network Administration, Troubleshooting, Cisco IOS, Disaster Recovery, TCP/IP, Unix, DNS, Data Analysis, IPSec, Network Hardware, C++, Ruby on Rails, Perl, Shell Scripting, Data Center, Virtualization, Operating Systems, Windows Server, System Administration
Education
The College of New Jersey 2001 — 2005
Bachelor of Science, Computer Science
CompuCom December 2012 - Present
BancTec December 2007 - December 2012
Perot Systems June 2007 - November 2007
ACS November 2005 - June 2007
Skills
Financial Analysis, Variance Analysis, Accounting, Financial Modeling, Financial Reporting, Sarbanes-Oxley Act, Forecasting, Microsoft Excel, Business Process, Process Improvement, SAP, Business Process..., Managerial Finance, Finance, Business Analysis, Accounts Receivable
Education
Texas Tech University
BBA, Accounting
PRINTSolv/Synnex July 2010 - Present
CompuCom September 2008 - June 2010
MarketStar Corporation January 2008 - August 2008
MarketStar Corporation February 2004 - December 2007
Skills
HP, Hardware, Territory, Solution Selling, Consultative Selling
Education
University of Texas - Dallas 1988 — 1989
Bachelor of Science in Business Administration, Marketing
Texas Tech University 1984 — 1988
Business Administration - Marketing
CompuCom October 2005 - Present
Blockbuster 2003 - 2005
Mizuno USA April 2001 - October 2003
CompuCom October 1998 - April 2001
Skills
PMP, Process Improvement, Account Management, Project Management, Team Leadership, Customer Satisfaction, Customer Service, Forecasting, Team Building, Inventory Management, Pricing, Microsoft Excel, Microsoft Office, Lotus Notes, Sales, Management, Cloud Computing, Supply Chain, Budgets, Vendor Management, Strategy, Troubleshooting
Education
The University of Texas at Arlington 1992 — 1997
BA, Interdisciplinary Studies
Cisco April 2014 - Present
Xerox Business Services, LLC 2013 - April 2014
Xerox Business Services, LLC. September 2004 - November 2012
Affiliated Computer Services, Inc. September 2004 - November 2012
Affiliated Computer Services, Inc. September 2004 - November 2012
Affiliated Computer Services, Inc. September 2004 - November 2012
CompuCom August 2001 - September 2004
Baron & Budd, P.C. August 1993 - August 2001
Skills
Outsourcing, BPO, Vendor Management, SaaS, Contract Negotiation, Negotiation, Program Management, Project Management, Business Process, IT Management, Enterprise Software, Mergers & Acquisitions, IT Service Management, ITIL, Solution Architecture, Team Management, Subcontracts, Bid Strategy, Software License..., Software Licensing..., IT Strategy
Education
The University of Texas at Arlington 1990 — 1992
Bachelor, Pre-law; History and Pol Sci
Southeastern Paralegal 1993 — 1993
Paralegal Certification, Legal Assistant/Paralegal
TrainUSA 2000 — 2000
Microsoft Certified System Engineer, Computer and Information Sciences and Support Services
Experian March 2011 - Present
Experian January 2010 - March 2011
Experian August 2006 - January 2010
CompuCom September 2000 - September 2006
Skills
SDLC, Requirements Analysis, Requirements Gathering, Business Analysis, Software Project..., Business Intelligence, Integration, Visio, Agile Methodologies, Software Development, Microsoft SQL Server, Process Improvement, SQL, Unix, MS Project, Disaster Recovery, PMP, User Acceptance Testing, IT Service Management, IT Strategy, ITIL
Education
The University of Queensland
BE (Chemical), Chemical Engineering
Texas Capital Bank May 2015 - Present
Fannie Mae July 2013 - May 2015
Fannie Mae April 2011 - June 2013
Rent-A-Center October 2007 - April 2011
IBM Global Services February 1999 - September 2007
CompUSA June 1997 - January 1999
CompuCom May 1996 - June 1997
National Health Services, Inc July 1994 - April 1996
Better Business Bureau of Metropolitan Dallas, Inc. March 1990 - June 1994
Skills
Business Analysis, Process Improvement, Vendor Relations, Team Leadership, Operations Management, Change Management, Strategic Communications, Budgets, Outsourcing, Management, Analysis, Program Management, Vendor Management, SDLC, Project Management, Business Process..., Risk Management, Business Process, CRM
Education
Texas Tech University 1985 — 1989
BS, Consumer Economics and Management
Suz Tech 2010 - Present
CompuCom February 2005 - December 2010
SRI Consulting 1995 - 2004
Stanford Research Institute 1977 - 2002
SRI International, SRI Consulting 1976 - 2001
Skills
Machine Learning, Data Center, Strategic Partnerships, Business Development, Entrepreneurship, Algorithms, Program Management, Professional Services, Strategic Planning
Education
George Washington university Graduate School
The George Washington University
Bachelor of Applied Science (B.A.Sc.), Economics and Statistics
Microsoft January 2014 - Present
Synergy Seven November 2011 - June 2013
PTI Global June 2010 - January 2011
CompuCom January 2005 - May 2010
Siemens January 2000 - January 2005
Entex October 1996 - January 2000
Desktop Solutions June 1992 - October 1996
Skills
Linux, Troubleshooting, Operating Systems, Network Administration, Microsoft Certified..., System Administration, Integration, Windows, Servers, Active Directory, Network+, Windows Server, Hardware, Program Management, Project Management, MCDST, Technical Support
Education
The University of New Mexico
Radiological Technology; Radiologic technology, health science; art
SUPERVALU December 2013 - Present
CompuCom May 2013 - December 2013
SUPERVALU April 2012 - May 2013
SUPERVALU October 2011 - April 2012
SUPERVALU May 2011 - September 2011
SUPERVALU July 2009 - May 2011
Skills
Merchandising, Grocery, Retail, Process Improvement, Business Analysis, Inventory Management, Microsoft Excel, Access, Analysis, Data Analysis, Microstrategy, Microsoft Office, Outlook, PowerPoint, Visio, Requirements Gathering, MicroStrategy
Education
The University of North Dakota 2003 — 2008
BBA, Information Systems
Interop Technologies August 2015 - Present
Encaja LLC August 2011 - August 2015
Transit Technology June 2009 - May 2012
The New Group June 2008 - May 2010
CMD May 2007 - June 2008
Malibu Bicicletas February 2004 - April 2007
CompuCom July 2002 - January 2004
Microsoft February 1999 - June 2002
Wizards of the Coast February 1996 - January 1999
Skills
Program Management, User Experience, Leadership, IT Strategy, Product Development, Business Planning, Digital Marketing, Software Development, User Interface Design, Web Development, Business Development, Integrated Marketing, Architecture, Information Architecture, Web Analytics, SEO, E-commerce, Management, Product Management, Mobile Applications, SaaS, Strategic Partnerships, Go-to-market Strategy, Product Marketing, Consulting, B2B, Business Analysis, Marketing, Strategic Planning, Mobile Devices, Strategy, Cloud Computing, Brand Development, Digital Strategy, Marketing Strategy, Project Management, Start-ups, Pragmatic Marketing..., Marketing Management, Proof of Concept, Cellular Communications, Telecommunications, Team Building, Cross Functional Team..., Conference Speaking, Motivational Speaking, B2B Marketing Strategy, B2C
Education
The Evergreen State College 1992 — 1995
BS, Environmental Science
University of Idaho 1990 — 1992
Physics, Computer Science, Foreign Languages
Unisys January 2013 - Present
Pronghorn Computers April 2002 - Present
QA Systems / Austin ISD August 2012 - November 2012
CompuCom January 2012 - June 2012
QA Systems / Austin ISD August 2011 - October 2011
Unisys February 2011 - July 2011
Alamo Title Company San Antonio, TX March 1995 - January 2001
Shirley Data Systems December 1993 - February 1994
Frost National Bank, San Antonio, TX June 1991 - December 1993
Skills
Servers, TCP/IP, Cisco Technologies, Microsoft Exchange, DHCP, Technical Support, Routers, Software Installation, Networking, WAN, Unix, Integration, Printers
Education
Texas State Technical College 1978 — 1980
Associates, Electronic Technology
BSN medical September 2011 - Present
Leggett & Platt February 1999 - August 2011
CompuCom June 1998 - January 1999
Skills
Employee Relations, Employee Benefits, Human Resources, Talent Management, Talent Acquisition, Management, Process Improvement, Recruiting, Organizational..., Performance Management, Training, Labor Relations, Sourcing, Technical Recruiting
Education
The University of Akron 1987 — 1992
Bachelor of Arts
CompuCom January 2007 - April 2009
Education
The University of New Mexico 2012 — 2014
Bachelor's degree, Fine and Studio Arts Management, Applied Mathematics
Central New Mexico Community College 2009 — 2011
Fine/Studio Arts, General
Applied Materials July 2002 - Present
CompuCom June 1997 - June 2000
Romac Internations September 1996 - June 1997
Greyhound Lines, Inc. August 1993 - September 1996
Sunshine Mining, Company June 1990 - December 1992
Sunshine Mining Company November 1988 - June 1990
Sunshine Bullion, a wholly owned susidiary of Sunshine Mining November 1983 - June 1988
Skills
Employee Benefits, ADP Payroll, PeopleSoft, HRIS, Deferred Compensation, Payroll, Benefits Administration, Payroll Taxes, Accounts Payable, Kronos, Sarbanes-Oxley Act, Journal Entries, Account Reconciliation, Accounting, Invoicing
Education
The University of Akron 1980 — 1982
Associate, Data Processing
GE Appliances March 2015 - Present
Grote Industries September 2014 - March 2015
MasterBrand Cabinets April 2014 - August 2014
Baptist Health (KY) December 2013 - April 2014
CompuCom February 2013 - December 2013
Kindred Healthcare June 2009 - January 2013
Keane January 2009 - May 2009
Absolute Networking July 2008 - December 2008
TEKsystems February 2008 - June 2008
Humana January 2007 - January 2008
Skills
Active Directory, Windows Server, DNS, VMware, Disaster Recovery, SharePoint, Servers, Microsoft Exchange, Software Documentation, DHCP, IIS, System Administration, Data Center, Operating Systems, Group Policy, Unix, Databases, VPN, SQL, Business Analysis, Software Installation, Networking, Management, Hyper-V, Virtualization, VMware ESX, Citrix
Education
The Ohio State University 1997 — 1999
Assoc, Business, Computers
D4 Construction Services May 2014 - September 2014
CompuCom May 2013 - May 2014
Quiltcraft Industries December 2008 - March 2013
Current Energy - Mechanical Division July 2008 - November 2008
TMV LLC dba Triune March 2006 - June 2008
Dvaco Inc March 2005 - March 2006
Jamail & Smith Construction, LP March 2004 - January 2006
Constructors and Associates June 2001 - June 2003
W.E. O'Neil Construction October 1999 - May 2001
Skills
Budgets, Microsoft Excel, Microsoft Office, Accounts Receivable, Bank Reconciliation, Accounts Payable, Account Reconciliation, General Ledger, Journal Entries, Invoicing, Cash Receipts, Financial Statements, Payroll, Accounting, QuickBooks, Cash, Financial Reporting, Accruals, Balance, Cash Flow
Education
Texas Tech University
GE Aviation April 2014 - Present
General Electric Aviation February 2012 - April 2014
CompuCom January 2011 - February 2012
Skills
Integration, Systems Engineering, Testing, System Design, Configuration Management, Requirements Management, Software Engineering, Requirements Analysis, System Architecture, Software Design, UML, Systems Analysis, System Testing, Software Project..., Software Development, Embedded Software, Unix, ClearCase, Embedded Systems, Technical Leadership, CMMI, Perl, Visual Studio, Operating Systems, Visual Basic, Shell Scripting, Programming, Test Automation, Software Quality..., System Requirements, XML, Requirements Gathering, .NET, Visio, TCP/IP, Solution Architecture, MS Project, Software Configuration..., Bash, Oracle, Project Management, Root Cause Analysis, Aerospace, Continuous Improvement, Lean Manufacturing, Process Improvement, System Administration, Windows Server
Education
University of Southern Mississippi
Bachelor of Science (BS), Computer Software Engineering
Office Depot February 2013 - Present
SYNNEX November 2010 - February 2013
CompuCom November 2008 - November 2010
Skills
Account Management, Solution Selling, Salesforce.com, Cloud Computing, SaaS, New Business Development, Sales, Enterprise Software, CRM, Business Development, Direct Sales, Sales Management, Sales Process, Customer Service, Management
Education
The University of Texas at Dallas 1988 — 1989
Bachelor of Business Administration (B.B.A.), Marketing
Texas Tech University - Rawls College of Business 1984 — 1988
CompuCom November 2010 - December 2012
Parkway High School September 2008 - August 2010
Japanese English Teaching Exchange Program July 2003 - August 2006
Skills
Japanese, Purchasing, A+ Certified IT..., Problem Solving, Language Teaching, Japanese Language..., Japanese Business..., Japanese Culture, Interpreting, Translation, Technical Translation, Automotive, Procurement, Contingency Planning, Technical Support, Software Installation, XP, Lotus Notes, Microsoft Office, SAP, Adobe Acrobat, Digital Photography, Kaizen, Continuous Improvement, Localization, Globalization, Academic Tutoring, Painting, Fine Art
Education
The Ohio State University 2007 — 2008
K-12 Foreign Language Teaching License
University of Evansville 2000 — 2003
Fine/Studio Arts, General, Bachelor's of Science
Dallas ISD August 2004 - Present
CompuCom August 2000 - May 2004
Skills
Tutoring
Education
The University of Memphis 1971 — 1976
Bachelor of Arts (BA), Journalism
The University of Memphis 1971 — 1976
Bachelor of Arts (B.A.), Journalism, 3.5
Compucom March 2009 - Present
Astadia August 2014 - December 2014
LMS, A Siemens Business September 2004 - March 2009
Skills
Management, Project Management, Microsoft Office, Troubleshooting, Windows, Integration, Team Leadership, Process Improvement, Information Technology, Networking, Computer Hardware, Computer Software...
Education
The Citadel 2000 — 2001
Information Technology
Zama American High 1996 — 2000
High School, Information Technology
Wake Technical Community College
Comptia A+, Information Technology