Mitel Networks
Industry: Telecommunications company
DescriptionMitel Networks Corporation is a telecommunications company providing unified communications solutions for business. The company previously produced TDM PBX systems and applications, but after a change in ownership in 2001, it now focuses almost entirely on Voice-over-IP products. Customer service: 1 (800) 722-1301 Headquarters: Ottawa, Canada CEO: Richard D. McBee Revenue: 1.3 billion USD (2018) Number of employees: 4,200 (2018) Subsidiaries: Computer Telephony Solutions, Inc., Popular productsAastra Mitel 5370ip (97)Mitel 6867 (2)Mitel MiVoice 5320 (1)Mitel-Aastra Expansion ModuleMitel 50006441 5300 Series Bluetooth Handset/Module Bundle (1)Mitel 612 (30)Mitel MiVoice 5330eMitel MiVoice 6920 IP Phone (1)Mitel 6865 (5)Mitel MiVoice UC360 (1) (function(){google.sc=google.sc||{};google.sc.init=function(b,e,n,f,p,q){if((b=document.getElementById(b))&&(0!=b.offsetWidth||0!=b.offsetHeight)){var h=b.querySelector("div"),k=h.querySelector("div"),c=0,g=h.scrollWidth-h.offsetWidth;if(0
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Mitel Networks Employees
Intelli-Flex February 2015 - Present
Civil Air Patrol January 2014 - Present
ComDirect, Inc. March 2013 - January 2015
Civil Air Patrol 2006 - January 2014
Blue Violet Networks November 2006 - February 2013
Mitel Networks February 1998 - November 2006
Standard Tel Networks August 1993 - December 1998
VMX/Octel 1992 - 1993
Dial Pro Northwest January 1992 - September 1992
Dial Connections February 1988 - January 1992
Skills
VoIP, Telecommunications, Telephony, Unified Communications, Call Centers, Managed Services, Program Management, IVR, SIP, Call Center, Wireless, Solution Selling, Video Conferencing, Sales Operations, Customer Satisfaction, Training, Sales Engineering, Channel, CRM, Disaster Recovery, Management, Networking, Professional Services, Direct Sales, IP, Account Management, Data Center, Project Management, MPLS, WAN, SaaS, Mobile Devices, LAN-WAN, Cisco Technologies, Network Design, Ethernet, Network Architecture, Pre-sales, TCP/IP, Switches, Voice Communications..., Cloud Computing, Sales, Education, Strategic Partnerships, Channel Partners, Strategy, Sales Management, Leadership
Education
Coastline Community College 2007 — 2009
Emergency Services
University of Phoenix-Southern California Campus 2001 — 2002
Educational Leadership and Administration, General
Fullerton College 1979 — 1980
Electrical and Electronics Engineering
Santa Ana College 1977 — 1978
Computer Science
Villa Park High 1971 — 1974
Mitel Networks October 2001 - October 2012
Mitel Networks November 1998 - September 2001
Stentor September 1995 - October 1998
Bell Alliant April 1989 - September 1995
Skills
Telephony, VoIP, Telecommunications, IP, Call Center, Channel, Solution Selling, Unified Communications, Wireless, Program Management, Data Center, Call Centers, Management, Vendor Management, Competitive Analysis, Mobile Devices, Managed Services, Product Management, Channel Partners, SIP, Professional Services, Strategy, WAN, MPLS, Leadership, Direct Sales, Contract Negotiation, Business Intelligence, B2B, SaaS, Sales Management, Networking, IVR, Pre-sales, Sales
Education
Memorial University of Newfoundland 1983 — 1988
Bachelor of Commerce (B.Com.), Marketing
Memorial University of Newfoundland 1983 — 1988
Bachelor of Commerce (B.Com.), Marketing
Mitel June 2010 - Present
Mitel Networks December 2006 - June 2010
Mitel Networks May 2005 - December 2006
Mitel September 2002 - May 2005
Texar Corp October 2001 - June 2002
Delano Technologies May 2000 - July 2001
Xerox Canada January 1997 - May 2000
Carleton University - Data Center 1994 - 1997
Skills
VoIP, Telecommunications, Unified Communications, Data Center, Cloud Computing, Product Management, Telephony, SIP, Managed Services, Virtualization, Negotiation, Technical Presentations, SIP Trunking, IP, Cisco Technologies, Product Demonstration, Public Speaking, Co-location, VMware, Unified Messaging, IP PBX, MPLS, Solution Architecture, LAN-WAN, Video Conferencing, Hosted Services, Leadership, Solution Selling, WAN, Sales Engineering, Conflict Management, Wireless, Strategy, Ethernet, IVR, Avaya, Network Design, Network Architecture, Cloud Computing IaaS, IaaS, UCaaS, SaaS, ShoreTel, Mitel 3300, Team Management
Education
Carleton University 1991 — 1995
BA High Honours
Algonquin College of Applied Arts and Technology 1995 — 1998
Piracle - now an AvidXchange company January 2015 - Present
Vertical Communications October 2012 - September 2014
Mitel Inc October 2010 - September 2012
Mitel Networks September 2008 - October 2010
Toshiba June 2004 - July 2008
Skills
Sales, Selling, Mobile Devices, Direct Sales, Sales Management, Account Management, Solution Selling, Business Development, Competitive Analysis, New Business Development, Salesforce.com, Managed Services, Contract Negotiation, Product Marketing, Call Center, Georgia FireFighter &..., SIP Trunking, Unified Communications, Channel Partners, CRM, Management, Networking, Enterprise Software, Telephony, Call Centers, Cloud Computing
Education
Sacred Heart University 1980 — 1982
MBA, Business Management
Sacred Heart University 1976 — 1980
BS, Finance
Carleton Place and District Memorial Hospital August 2014 - Present
STUDIONOEIGHT April 2011 - Present
Mitel Networks 2001 - Present
the Ottawa Chamber Music Society February 2014 - September 2014
eftia 1999 - 2001
algonquin college 1997 - 2001
Skills
Project Management, Teacher Training, Budget Monitoring, Product Marketing, Management, Marketing Communications, Unified Communications, Mobile Devices, Brand Awareness, Leadership, Graphics, Telecommunications, VoIP, Email Marketing, Strategic Partnerships, Creative Direction, Online Marketing, Integrated Marketing, Advertising, SEO, Brand Development, Corporate Branding
Education
Algonquin College of Applied Arts and Technology 1989 — 1992
Graphic Design, Multi Media
Ontario College of Art and Design 1986 — 1988
Intelli-Flex February 2015 - Present
Blue Violet Networks September 2006 - February 2013
Civil Air Patrol 2009 - 2012
Civil Air Patrol 2007 - 2012
Mitel Networks June 1998 - August 2006
Standard Tel March 1993 - May 1998
DialPro Los Angeles 1989 - 1991
Dial Connections 1985 - 1989
Business Telephone Systems 1980 - 1985
Pacific Telephone 1975 - 1980
Skills
Unified Communications, VoIP, Telecommunications, Call Center, Telephony, PBX, SIP, Consultative Selling, IVR, Wireless, DR/BC voice solutions, Networking, IP, Call Centers, VMware, Cisco Technologies, Disaster Recovery, Solution Selling, Management, Managed Services, Account Management, Training, Cloud Computing, Ethernet, Network Design, Project Management, Mobile Devices, Data Center, MPLS, Pre-sales, Integration, TCP/IP, WAN, Sales Engineering, Virtualization, Selling
Education
Coastline Community College 2009 — 2011
Emergency Services and Business Continuity Planning
University of Phoenix-Southern California Campus 2002 — 2004
General Education
Civil Air Patrol 2005 — 2014
National Incident Management System
Fulllerton College 1983 — 1984
Electronics
Santa Ana College 1976 — 1977
Computer Sciences
Blue Coat Systems May 2012 - Present
Kaspersky Lab January 2011 - January 2012
Avaya December 2009 - October 2010
Nortel Networks July 2008 - December 2009
Mitel Networks January 2006 - July 2007
Symbol Technologies December 2003 - December 2005
Voyager Expanded Learning 2002 - 2003
Nortel Networks 1993 - 2002
AT&T June 1986 - December 1992
New York City Dept, of Parks and Recreation 1983 - 1986
Skills
Sales Management, International Business, Channel Management, Distribution, VARs, Professional Services, Team Leadership, Telecommunications, Account Management, Business Strategy, Coaching, Strategy Development, Forecasting, Financial Planning, Hiring, Hardware, Internet, Key Account Management, Microsoft Office, New Business Development, Outlook, Organizational..., PowerPoint, Planning, Public Speaking, Public Relations, Customer Relations, Market Research, Spanish, Team Building, Team Management, Word, Windows, Security, Leadership, Outsourcing, Strategic Planning, VoIP, Customer Service, Channel Sales, Enterprise Software, Channel, Channel Partners, Sales, Direct Sales, Strategy, Go-to-market Strategy, SaaS, Solution Selling, Managed Services
Education
Columbia University - Columbia Business School 2000 — 2000
Executive Management Course, Marketing Management Program
Harvard Business School 1997 — 1997
Executive Management Course, Leading Professional Services Firms
Nova Southeastern University 1994 — 1996
M.B.A
Pace University 1980 — 1984
B.B.A, Management Information Systems
Wipro Technologies November 2013 - Present
Wipro Technologies April 2000 - January 2012
Nortel Networks 2000 - 2009
Mitel Networks 2004 - 2005
ACCA Networks 2002 - 2004
Skills
Production Support, Telecommunications, Integration, Global Delivery, PMP, Project Management, Program Management, Software Project..., Invoicing, Team Management, Leadership, Management, Requirements Analysis, SDLC, Software Development, Agile Methodologies, Solution Architecture, Pre-sales
Education
Symbiosis Institute of Business Management 2009 — 2010
Executive diploma in management, Project Management
Indian Institute of Technology, Delhi 1998 — 1999
M.Tech, Power Electronics
Acharya Nagarjuna University 1994 — 1998
B.Tech, Engineering
Vignan Junior College 1992 — 1994
Defence Labs School 1987 — 1992
Ciena November 2013 - Present
Innovatia January 2012 - November 2013
Mitel Networks March 2013 - April 2013
Environment Canada February 2013 - March 2013
Industry Canada June 2009 - March 2012
Alcatel-Lucent October 2011 - December 2011
Acart Communications September 2011 - September 2011
Mitel March 2010 - June 2011
Huawei June 2010 - December 2010
Canadian Nuclear Safety Commission October 2009 - March 2010
Skills
FrameMaker, Technical Writing, Technical Documentation, Software Documentation, Visio, SnagIt, Proposal Writing, Telecommunications, Online Help, RoboHelp, DITA, Technical Communication, Editing, Manuals, Adobe Acrobat, Content Management, SharePoint, Analysis, HTML, Proofreading, Management, Training, Leadership, Marketing, Structured Authoring, XMetal, Release Notes, Arbortext, White Papers, Single Sourcing, Content Development, Guides, Newsletters, RFP, Wikis, Technical Training, PaintShop Pro, Information Architecture, Knowledge Management, Technical Editing, Databases, Enterprise Software
Education
Carleton University 1989 — 1993
Bachelor of Journalism, Journalism and Political Science (minor)
Algonquin College of Applied Arts and Technology
Business Administration, Marketing major
Juniper Networks April 2013 - Present
LifeTouch Ministries Inc. May 2012 - Present
Trezo d Haiti November 2013 - November 2014
Sound Inc. May 2011 - April 2013
Mitel (formerly Inter-Tel) February 2006 - May 2012
Lee Station Town Home Asscociation May 2010 - July 2011
Mitel Networks February 2006 - May 2011
Mitel 2006 - May 2011
Kingdom Building Ministries 2004 - 2005
Communications Consulting Services Inc. May 2000 - May 2004
Skills
Solution Selling, Networking, Data Center, Data Center Architecture, Data Center Management, Data Center..., LAN Switching, Network Security, Information Security, Internet Security, Cloud Security, WAN, Routing, Hosted Services, Virtualization, SaaS, Cloud Computing, Channel Partners, Unified Communications, VoIP, Telecommunications, Management, Managed Services, Telephony, Professional Services, Sales Operations, Wireless, SIP, Direct Sales, MPLS, IP, SIP Trunking, Call Centers, Social Media, Video Conferencing, Selling, Unified Messaging, Channel, Project Management, Consulting, Sales Engineering, Sales, Mitel Sales Professional, Virtual Sales..., IP sales professional, Product Demonstration, System Design
Education
Taylor University 2000 — 2004
BS
ShoreTel Boot Camp 2012 — 2012
Mitel Networks 2004 - Present
Mitel 1998 - 2000
Skills
Unified Messaging, SIP, Unified Communications, Testing, Telephony, IP, SIP Trunking, Switches, VoIP, Integration, MPLS, Software Documentation, VMware, TDM, Telecommunications, Product Development, ISDN, Voice Mail, Virtualization
Education
Sheridan College 1982 — 1985
Electronics Engineering Technology
Pendeford High School
Oracle June 2015 - Present
BlueConic July 2014 - December 2014
Veracode July 2012 - May 2014
EnterpriseDB December 2010 - May 2011
Ixia 2008 - 2008
Mitel Networks 2006 - 2007
Foundry Networks 1999 - 2003
3Com Corporation January 1995 - January 1999
Cabletron Systems 1990 - 1991
US Navy September 1985 - September 1989
Skills
Solution Selling, VoIP, Wireless, IP, LAN/WAN, Switches, Direct Sales, Enterprise Software, Account Management, New Business Development, Channel, Consultative Selling, Telecommunications, Start-ups, Unified Communications, Ethernet, WAN, Network Design, Software Sales, Prospecting, Inside Sales, Outside Sales, Open Source, IP Networking, SaaS, Security Management, Security, Application Security, Application Security..., Application Security..., Application Lifecycle..., SDLC, FedRAMP, Strategy, LAN-WAN, Strategic Partnerships, Networking, Qualifying Prospects, Sales Operations, Cloud Computing, Software Industry, Selling, Go-to-market Strategy, Data Center, Mobile Application..., Mobile Security, Managed Services, Channel Partners, Professional Services, Salesforce.com
Education
Southern New Hampshire University
Westwood High School November 2012 - Present
Mitel Networks July 2008 - May 2012
Inter-Tel Inc October 2005 - November 2006
Hays County Victim Services May 2005 - August 2005
Sino Swearingen Aircraft Corporation May 1999 - June 2002
Skills
Microsoft Office, SAP, Drop Ship, Purchasing, Procurement, Victims Of Crime, Advocacy, Team Leadership, Project Management, Contract Negotiation, Team Building, Cross-functional Team..., Outlook, Troubleshooting, IVR, SIP Trunking, Management, Training, Business Strategy, Leadership, Change Management, Customer Service, Telephony, Microsoft Excel, New Business Development, Call Center, Business Process..., Unified Communications
Education
Maricopa Community Colleges 2013 — 2016
Dance
Rio Salado College 2012 — 2015
Teacher Certification, English, Dance
Texas State University 1999 — 2005
B.S.A.S, Applied Sociology; Popular Culture
Taft high school
ITG November 2013 - Present
TriAct Canada Marketplace LP January 2012 - November 2013
RBC Royal Bank August 2010 - January 2012
Mitel Networks June 2009 - May 2010
Skills
Financial Modeling, Bloomberg, Electronic Trading, Portfolio Management, Equities, Financial Statement..., Investments, Fixed Income, Equity Trading, Wealth Management, Securities, Trading, Financial Markets, Capital Markets, Derivatives
Education
University of Toronto 2012 — 2014
Master of Finance, Finance
McMaster University 2004 — 2009
Honours Commerce, Minor Economics, Finance
CFA Institute
CFA
Industry Licensing
Mitel February 2015 - Present
Mitel Networks June 2010 - Present
Export Development Canada August 2005 - August 2010
Mitel July 1992 - July 2005
Skills
Telecommunications, Vendor Management, Business Analysis, Requirements Analysis, Testing, User Experience, Cross Functional Team..., Project Management, Business Process Mapping, Integration, Process Improvement, User Acceptance Testing, Satisfied Clients, SDLC, Visio, Agile Methodologies, Call Centers, Value Realization..., Project Analysis, Management, VoIP, Unified Communications, Managed Services, Solution Selling
Education
Carleton University 1988 — 1992
Mitel Networks February 2014 - Present
Genesys March 2010 - February 2014
Sprint September 2001 - February 2010
Sprint Nextel September 2001 - February 2010
TEKsystems March 1999 - September 2001
Skills
Business Development, VoIP, Project Management, Direct Sales, Telecommunications, Wireless, Channel, Solution Selling, Contract Negotiation, Salesforce.com, Management, New Business Development, Sales Management, Account Management, Unified Communications, Enterprise Software, Strategic Planning, Sales, Strategy, Selling, SaaS, Leadership, Cloud Computing, Call Centers, CRM, Sales Process, Channel Partners, Vendor Management, Contact Centers, SIP, Integration, Go-to-market Strategy, Team Leadership, Customer Retention, IVR, IP, Lead Generation, SIP Trunking, CTI, Sales Presentations, ACD, Partner Management, Pre-sales, Professional Services, Managed Services, Telephony, Strategic Partnerships, Mobile Devices, Sales Operations, Product Management
Education
Jacksonville State University 1995 — 1998
Bachelor of Science (BS), Finance, General
JPMorgan Chase November 2012 - Present
JPMorgan Chase & Co. October 2014 - March 2015
JPMorgan Chase September 2011 - November 2012
JPMorgan Chase September 2008 - August 2011
Mitel Networks March 2006 - September 2008
Skills
Internal Audit, Fraud, Microsoft Excel, Financial Risk, Internal Controls, Financial Reporting, VBA, VBScript, Procedure Development, Risk Management, Risk Assessment, AML, Financial Analysis, Operational Risk..., Operational Risk, SAS Programming, SharePoint
Education
Algonquin College of Applied Arts and Technology 2005 — 2007
Security Management, Corporate Security and Risk Management
Nuveen Investments January 2008 - Present
Mitel Networks August 2007 - December 2008
Skills
IPv4, Cisco Switches, Checkpoint Firewalls
Education
Northeastern Illinois University
ABB December 2010 - Present
Mitel Networks May 2004 - December 2008
Medtronic Microelectronics Center January 1995 - January 2004
Power Convertibles Corporation January 1993 - January 1995
ITT PowerSystems January 1989 - January 1993
Hughes Aircraft January 1986 - January 1989
Martin Marietta January 1984 - January 1986
Skills
Testing, Supply Chain Management, Six Sigma, Validation, Semiconductors, Supplier Quality, Manufacturing, Root Cause Analysis, Lean Manufacturing, Quality Assurance, Program Management, Software Documentation, Electricians, Electronics, Management, IC, Process Simulation, Requirements Analysis, Quality System, Analysis, Solar Energy, Telecommunications, CAPA, FMEA, R&D, Simulations, Failure Analysis, Process Improvement, Product Development, Medical Devices, Engineering, Wireless, Cross-functional Team..., Process Engineering, Technical Writing, Product Management, ISO, Hardware, Troubleshooting, MS Project, Continuous Improvement, Team Leadership, CQE, Matlab, Purchasing, SPC, IP, Design for Manufacturing, Engineering Management, Reliability
Education
New Mexico State University 1978 — 1984
BSET, Computers & Microprocessors
Mitel Networks November 2007 - Present
Mitel August 1985 - November 1997
Lemmex and Associates February 1983 - August 1985
Skills
ITIL, IT Management, Change Management, Incident Management, Process Improvement, Analysis, Problem Solving, Service Desk, Lotus Notes, Testing, Remedy, Deployment, Microsoft Office, Active Directory, SAP Account Management, Oracle Account..., SAP, Troubleshooting, Project Management, I.T. Controls Audit, I.T. Performance..., BMC Remedy, Technical Support, ERP, Integration, Call Centers, System Deployment, VoIP, Telephony, Managed Services, Software Documentation, Security, IT Service Management, IP, TCP/IP, WAN, Data Center, Customer Service, End User Training, PMP, Service Delivery, Vendor Management, Team Leadership, Visio, IT Operations, System Administration, Business Process, Disaster Recovery, Business Analysis
Education
Algonquin College of Applied Arts and Technology 1982 — 1983
1 Yr. Business Communications & Word Processing Program, Business/Corporate Communications, A
Algonquin College of Applied Arts and Technology 1978 — 1982
Computer Programing Certificate Courses (2 Yr Certificate Program), Information Technology
Irdeto March 2013 - Present
Irdeto December 2011 - March 2013
Irdeto September 2010 - December 2011
Mitel Networks November 2005 - September 2010
Export Development Canada November 2002 - November 2005
Corel Corporation March 1998 - November 2002
Skills
Performance Management, HRIS, Executive Pay, Employee Relations, Employee Benefits, Recruiting, Strategy, Sales Compensation, Leadership, Deferred Compensation, Incentive Programs, Microsoft Office, PeopleSoft, Pensions, Expatriate Management, SAP, Succession Planning, Talent Management, Organizational..., SuccessFactors, SharePoint, Spanish, Compensation, MS Office Suite, International Benefits, Equity Compensation, VBA, ADP, 401k, Varicent, Employee Central, Human Resources, Management, Compensation & Benefits
Education
World at Work
CCP
Carleton University
B.Sc
BCS 1988 — 1993
High School
Google April 2014 - August 2014
Google July 2013 - November 2013
Google January 2013 - July 2013
IBM Canada Ltd. May 2012 - August 2012
Mitel Networks June 2011 - August 2011
Sage Data Solutions Inc January 2011 - June 2011
Skills
C, C++, Python, Java, C#, Matlab, Microsoft Office, Pair Programming, Testing, Windows, Microsoft Excel, System Integration..., Exploratory Testing, Software Testing Life..., Software Configuration...
Education
Carleton University 2010 — 2015
Software Engineering, Bachelors in Engineering
Sir Robert Borden High School 2008 — 2010
High School
Sanskriti School 2004 — 2008
High School
KC Public School 2000 — 2004
Mitel July 2013 - Present
Mitel August 2011 - July 2013
Mitel May 2011 - July 2013
Mitel May 2009 - June 2011
Mitel Networks June 2006 - February 2010
Mitel June 2001 - May 2009
Mitel April 1999 - June 2001
Mitel May 1998 - April 1999
Skills
SIP, IP, VoIP, Telecommunications, Telephony, TCP/IP, Wireless, Ethernet, Performance Engineering, Cisco Technologies, Mobile Devices, Data Center, Unified Communications, Networking, MPLS, SaaS, Managed Services, IVR, Switches, LAN-WAN, Network Design, Cloud Computing, QoS
Education
Carleton University 1990 — 1995
Bachelor of Arts (BA)
Carleton University
Bachelor of Arts (BA)
Grok Education Services 2013 - Present
Lab49 2005 - 2013
Beijing Language and Culture University 2003 - 2005
Mitel Networks 1997 - 2003
Benchmarking Partners 1995 - 1997
Education
Massachusetts Institute of Technology
Master's
University of Waterloo
Bachelor's
Mitel July 2013 - Present
Mitel February 2011 - June 2013
Product Support Solutions (PSS) June 2007 - February 2011
Witness Systems/Verint Systems 2007 - 2007
Mitel Networks 2000 - 2007
Mortgage.com 1997 - 2000
PGA of America 1991 - 1997
Skills
Telephony, Telecommunications, VoIP, CTI, IP, MPLS, SIP, LAN-WAN, Call Center, ACD, Technical Support, TCP/IP, Unified Communications, Call Centers, Genesys, Switches, Ethernet, Avaya, IVR, Managed Services, Cloud Computing
Education
Minnesota State University, Mankato 1980 — 1984
Bachelor of Science, Finance Major/Accounting Minor, Cum Laude (3.3/4.0)
Mitel Networks 2009 - Present
CMPA Canadian Medical Protective Association April 2009 - November 2009
Mitel Networks November 2008 - April 2009
CNG Global Services April 2008 - November 2008
Ministry of Public Safety and Emergency Preparedness October 2007 - April 2008
Nortel Networks November 2006 - October 2007
Mitel Networks February 2004 - September 2006
Mitel 1989 - 2006
Mitel 1994 - 1999
Skills
DHCP, CCNA, Unix, IP, SIP, LAN-WAN, VoIP, Telecommunications, ISDN, Call Centers, Testing, TDM, Technical Support, ACD, Networking, Disaster Recovery, Telephony
Education
Self Study 2009 — 2009
CCNA certification, Networking
Algonquin College of Applied Arts and Technology 2008 — 2009
Cisco Networking Administration certificate, Networking
Algonquin College of Applied Arts and Technology 1987 — 1991
Twisted Pair Solutions June 2014 - Present
FEI,LLC November 2009 - Present
Project Management Institute - Puget Sound Chapter March 2009 - May 2012
IBM Tivoli Software February 2007 - February 2009
Intelerad Medical Systems November 2003 - February 2007
Mitel Networks April 1999 - July 2001
Pointer Systems Limited June 1998 - April 1999
Westica Limited May 1997 - May 1998
National Engineering Laboratory July 1983 - May 1997
Skills
Program Management, Project Management, Cross-functional Team..., Product Management, Requirements Analysis, Process Improvement, Quality Assurance, Systems Engineering, Product Development, Management, Telecommunications, Analysis, Team Building, Leadership, Integration, PMP, Training
Education
University of Strathclyde 1980 — 1982
MPhil, Bioenginering
University of Strathclyde 1979 — 1980
MSc, Bioengineering
The University of Manchester 1976 — 1979
BSc, Mechanical Engineering
LifeSize, A division of Logitech April 2011 - April 2014
American Telephone Inc 2009 - April 2011
Infinity Futures 2008 - 2010
Mitel Networks March 1984 - April 2008
Skills
Channel Management, Channel, Sales Management, Business Development, P&L Responsibility, Unified Communications, Managed Services, Telephony, Solution Selling, Video Conferencing, VoIP, MPLS, Avaya, Channel Sales, Telecommunications, Direct Sales, Wireless, SaaS, Professional Services, IP, SIP, Channel Partners, Sales, Account Management, Networking, Product Marketing, Product Management, Key Account Management, Selling, Sales Process, Sales Operations, Leadership, Salesforce.com, Negotiation, Marketing, Cloud Computing, Co-location, Strategic Partnerships, SIP Trunking, Hosted Services, P&L Management, Enterprise Software, Call Centers, Partner Management, Mobile Devices, Data Center, Sales Engineering, Business Alliances, Pre-sales, Telepresence
Education
The University of Kansas 1974 — 1979
Business Administration
Pittsburg High 1969 — 1973
Jive Communications, Inc January 2015 - Present
West IP Communications October 2014 - January 2015
8x8, Inc. May 2012 - September 2014
Verizon Business March 2011 - August 2012
Interactive Intelligence July 2008 - October 2010
Mitel Networks February 2000 - July 2008
TCI February 1997 - February 2000
Holy Name Hospital 1989 - 1997
Cortel Buisness Systems June 1988 - October 1989
Mitel July 1986 - June 1988
Skills
Network Architecture, Telephony, Unified Communications, Sales Engineering, VoIP
Education
Bergen Community College 1980 — 1982
Paramus High School 1975 — 1979
ICF International March 2013 - Present
ICF International March 2010 - March 2013
ICF International January 2009 - March 2010
ICF International March 2008 - January 2009
Perot Systems Government Services April 2005 - March 2008
Scitor Corporation March 2003 - February 2005
Dimension Data March 2002 - February 2003
Mitel Networks June 2000 - February 2002
National Electronics Warranty, Inc. April 1999 - June 2000
Kerr Drug, Inc. November 1998 - March 1999
Skills
Organizational Design, HRIS, Employee Benefits, Onboarding, Employee Relations, Change Management, Deferred Compensation, Performance Management, Talent Management, Organizational..., Program Management, Mergers, Recruiting, Human Resources, Leadership, Workforce Planning, Mergers & Acquisitions, Personnel Management, Talent Acquisition, Succession Planning, Benefits Administration, Organizational..., Strategy, Leadership Development, College Recruiting, Executive Coaching, Applicant Tracking..., Policy
Education
Boston University Questrom School of Business 2005 — 2006
MS, Management
Grove City College 1990 — 1994
BA, Psychology
Grove City College 1990 — 1994
BA, Business Administration
Canadian Nurses Association April 2013 - Present
Mitel September 2011 - September 2012
Mitel Networks 2002 - September 2011
Mitel Networks 1998 - 2002
Mitel Networks 1994 - 1998
Mitel 1991 - 1994
Mitel 1989 - 1991
Mitel 1985 - 1989
Mitel 1982 - 1985
Computel Systems Limited 1981 - 1982
Skills
Data Center, ITIL, Telecommunications, Telephony, Virtualization, Troubleshooting, VoIP, IT Management, Computer Hardware, Team Building, Team Leadership, Team Management, Cross-functional Team..., Network Architecture, Storage Area Networks, WAN, Wireline, Mobile Devices, Mobile Communications, Mobile Applications, Mobile Technology, IT Infrastructure..., Negotiation, Customer Service, TCP/IP, Project Management, Cisco Technologies, VMware, LAN-WAN, Networking, Enterprise Software, Outsourcing, Managed Services, Business Intelligence, Program Management, IT Operations, Information Technology, Management, Infrastructure, Unified Communications, Integration, Technical Support
Education
CTES 2013 — 2013
IT Security, Certificate
Regional Life Safety Design 2013 — 2013
Fire Warden, Certificate
Algonquin College of Applied Arts and Technology 2012 — 2012
Project Management Certificate, Honours
University of Guelph, Kemptville Ont 2012 — 2012
itSMF 2004 — 2004
ITIL Foundation Certificate in IT Service Management
Learning Tree International 2003 — 2004
Certificate, Telecommunications Systems
Bates Project Management Inc. 2000 — 2000
Project Planning and Control
Bates Project Management Inc. 2000 — 2000
Organizing People for Projects
Queen's University 1999 — 1999
Executive Development Program
Microsoft Certification 1995 — 1996
Microsoft Product Specialist
TelePacific Communications January 2015 - Present
TelePacific Communications June 2009 - January 2015
Maverick Networks, Inc December 2008 - June 2009
Mitel December 2006 - November 2008
Mitel Networks November 2006 - November 2008
Mitel 1998 - 2001
Skills
Marketing, Pre-sales, Income Statement, Telephony, VoIP, Switches, Managed Services, Routers, Telecommunications, Unified Communications, SIP Trunking, Selling, Sales Management, MPLS, Direct Sales, Call Centers, Cloud Computing, SIP, Sales, Salesforce.com, Account Management, Solution Selling, Wireless, Co-location, Ethernet, IP, Channel Partners, T1, Professional Services, WAN, Broadband, Data Center, Avaya, LAN-WAN, SaaS, Sales Engineering, Sales Process, Video Conferencing, Hosted Services, Contact Centers, Internet Services, Mobile Devices, Optical Fiber, Network Design, Networking, Cisco Technologies, DSL, IVR, Strategic Partnerships, Channel Sales
Education
Heald College 1990 — 1991
Accounting
Chabot College 1985 — 1987
Business Admin & General Ed.
Mitel Networks December 2011 - Present
Zarlink Semiconductor April 1983 - November 2011
Education
Conestoga College 1981 — 1983
Electronics
Mohawk College 1978 — 1980
Electronics
Mitel Networks February 2012 - August 2012
AT&T (Contract via Aquent Marketing Staffing) April 2006 - October 2010
Nortel Networks May 2001 - December 2004
Nortel Networks June 2000 - May 2001
Nortel Networks December 1999 - June 2000
Nortel Networks October 1997 - December 1999
Nortel Networks March 1997 - October 1997
Nortel Networks April 1996 - March 1997
Nortel Networks September 1994 - April 1996
Northern Telecom May 1990 - August 1992
Skills
Product Marketing, Product Management, Channel Marketing, Demand Generation, Wireless, Sales Support, Unified Communications, VoIP, Lead Generation
Education
Queen's University 1992 — 1994
MBA, Marketing, Finance
University of Toronto
BASc, Electrical Engineering
Digitel Systems Inc September 2012 - Present
Allstream Unified Communications (Delphi Solutions) April 2008 - December 2010
Mitel Networks March 1990 - January 2008
Mitel Corporation January 1981 - March 1990
Skills
Unified Communications, Wireless, Channel, Telecommunications, Video Conferencing, Telephony, ACD, SIP, SIP Trunking, MPLS, VoIP, Sales Process, T1, IP, Managed Services, Co-location, Troubleshooting, IVR, Sales Engineering, IP PBX, CTI, LAN-WAN, Solution Selling, Ethernet, Sales Operations, Call Centers, WAN, Hosted Services, Data Center, Network Design
Education
Algonquin College of Applied Arts and Technology 1975 — 1978
Electronics Technologist
Target Insight (Marketing Communications) 2006 - Present
Nordion 2005 - 2006
PIKA Technologies 2001 - 2005
TASKE Technology 2000 - 2001
Eftia OSS Solutions 1999 - 2000
Mitel Networks 1985 - 1999
Skills
Social Media Marketing, Online Advertising, Copywriting, Event Planning, Offline Marketing, Marketing Communications, Marketing Management, Strategy, Marketing Strategy, B2B Marketing, Direct Marketing, Lead Generation, Email Marketing, Social Media, Public Relations, Demand Generation, Market Research, Advertising, Creative Direction, Trade Shows, Marketing, Strategic Communications, Integrated Marketing, SEO, Project Management, Web Analytics, Start-ups, Brand Development, Newsletters, Corporate Branding, Online Marketing
Education
Algonquin College of Applied Arts and Technology
Diplomas: Marketing Diploma, Marketing Management Diploma.
Trend Micro 2011 - Present
Various 1964 - Present
Prospector Ventures January 2010 - May 2011
Entrust July 2009 - March 2010
Entrust March 2006 - July 2009
AssetMetrix January 2005 - 2005
Mitel Networks 1996 - 2003
Digital Equipment 1990 - 1996
LaserComp Solutions 1986 - 1989
Skills
Product Marketing, Product Management, Marketing Strategy, Product Launch, Marketing, Channel, Go-to-market Strategy, Multi-channel Marketing, Sales Enablement, Strategic Partnerships, Competitive Analysis, Product Lifecycle..., Mobile Devices, B2B Marketing, Messaging, Positioning, Security, Marketing Management, Marketing Communications, Business Development
Education
Carleton University 1983 — 1986
BA, Political Science, Economics
Wind River June 2015 - Present
BitHeads September 2014 - June 2015
DND July 2013 - June 2015
e-val Software Corp. September 2006 - June 2015
Lim Geomatics March 2013 - December 2013
Innovapost July 2011 - July 2013
Innovapost June 2011 - July 2013
e-val Software Corp. August 2006 - 2008
MapleWorks Technologies May 2004 - 2006
Mitel Networks July 2001 - July 2002
Skills
Cloud Computing, Team Leadership, Software Project..., Java, jQuery, Agile Methodologies, Software Development, JavaScript, Strategy, Flex, Integration, Linux, C#, Web Applications, MySQL, REST, Web Development
Education
Queen's University 1981 — 1985
BSc
Government of Canada November 2012 - Present
Government of Canada 2010 - Present
Bronson Consulting Group March 2010 - August 2010
2HT - Ottawa Talent Initiative 2009 - 2010
PlantCML September 2008 - May 2009
Mitel October 2007 - August 2008
Mitel Networks September 2005 - October 2007
Mitel Corporation July 2000 - September 2005
Mitel September 1996 - December 2000
Skills
c, c++, Python, Software Project..., C++, Software Development, C, Integration, SIP, Quality Assurance, Product Development, Testing, Software Design, ClearCase, Test Management, Team Leadership, Telecommunications
Education
McGill University 1993 — 1996
M.Eng
Williams College 1989 — 1993
B. A. with Honors
Glebe Collegiage Institute 1985 — 1989
OSSD
Picture Perfect Cleaning Services September 2012 - Present
Alcatel-Lucent April 2010 - November 2011
Alcatel-Lucent June 2009 - April 2010
Nokia May 2006 - April 2009
Mitel Networks 2002 - 2006
Nokia 2001 - 2002
Skills
Marketing Communications, Content Management, Leadership, Policy, Multi-channel Marketing, Channel, Messaging, B2B Marketing, Telecommunications, Marketing, Program Management, Management, Sales, Home Cleaning, Training
Education
Willis Business College 1989 — 1990
Administrative Assistant, Business
Carleton University 1986 — 1988
Commerce
Mitel Networks February 2015 - Present
One year Sabtical September 2013 - October 2014
Welch LLP September 2012 - August 2013
Welch LLP 2009 - August 2012
PricewaterhouseCoopers 2007 - 2009
Sprott School of Business 2006 - 2007
Carleton University May 2004 - August 2004
Skills
Auditing, Internal Controls, Financial Accounting, Accounting, Corporate Tax, Tax, Financial Audits, Financial Analysis, External Audit, GAAP, Income Tax, Tax Preparation, Internal Audit, Financial Statements, Public Speaking, Financial Reporting, IFRS, Corporate Finance, Entrepreneurship, Variance Analysis, QuickBooks, Non-profit Volunteer, Strategic Planning, Performance Management, Resource Management, Planning Budgeting &..., Risk Management, Pipeline Development, Relationship Management, Market Research, Community Outreach, Proposal Writing, Operations Management, Management, Finance, Analysis, Strategy, Assurance
Education
The Institute of Charted Accountants of Ontario 2007 — 2010
Chartered Professional Accountant, Chartered Accountant
Carleton University 2002 — 2007
Bachelor's Degree, Accounting, Highest Honours
Bell May 2014 - Present
Alteline March 2013 - Present
Alterna Savings September 2011 - March 2013
Bank of Canada March 2009 - September 2011
Halogen Software December 2008 - March 2009
Workstream March 2007 - October 2008
Mitel Networks 1999 - 2007
Kumtor Operating Company, Centerra Gold Inc. 1995 - 1999
Belcom Group 1994 - 1995
Skills
VoIP, Firewalls, Disaster Recovery, Networking, Servers, Switches, VMware, Cisco Technologies, Network Administration, Telecommunications, Data Center, Network Security, Virtualization, System Deployment, Network Design, DNS, Security, System Administration, Windows Server, TCP/IP, IT Service Management, Routers, WAN, LAN-WAN, Unix, Active Directory, NetApp, ITIL, IIS, IT Operations, Information Security..., Integration, Operating Systems, IT Strategy, Network Architecture, CISSP, Information Security, VMware Infrastructure, vSphere, Hardware, Cisco IOS, Storage Area Networks, Troubleshooting, Enterprise Architecture, VMware ESX, Computer Security, IT Management, Infrastructure, Hyper-V, Hospitality Projects
Education
Moscow Technical University of Communications and Informatics (MTUCI) 1987 — 1994
Master's degree, Multi-channel Communications
Moscow Technical Univercity of Telecommunications 1986 — 1993
Masters, Multichannel Communications
BroadSoft May 2013 - Present
Real Product Marketing February 2009 - Present
Kingsford Consulting Ltd September 2009 - May 2013
Macadamian Technologies March 2012 - October 2012
Mitel January 2007 - February 2009
Mitel Networks September 2001 - December 2006
Nortel January 2000 - March 2001
Sabbatical July 1998 - December 1999
Nortel Networks January 1997 - June 1998
Nortel Networks January 1993 - December 1996
Skills
Demand Generation, Go-to-market Strategy, Marketing Strategy, Marketing Communications, Market Research, Integrated Marketing, Product Management, Competitive Analysis, Lead Generation, Business Planning, Channel, B2B, Business Strategy, Strategic Planning, Marketing Management, Product Marketing, Enterprise Software, Sales, Product Development, Management Consulting, Entrepreneurship, Analysis, New Business Development, Strategy, Business Development, Telecommunications, Product Launch, Unified Communications, Mobile Devices, Messaging, Marketing, B2B Marketing, Management, Market Analysis, Leadership, Strategic Partnerships, Program Management
Education
Concordia University 1982 — 1986
B. Eng
CEGEP - John Abbott College 1980 — 1982
DEC
Tigo Energy August 2014 - Present
ADTRAN October 2011 - August 2014
Mitel Networks April 2010 - September 2011
Mitel Networks November 2008 - April 2010
Mitel Networks, Inc. September 2002 - November 2008
VeriSign November 2000 - August 2002
Mitel Networks January 1997 - November 2000
Skills
SaaS, Cloud Computing, Solution Selling, Unified Communications, Direct Sales, Sales Management, Managed Services, Channel, Lead Generation, Go-to-market Strategy, Strategic Partnerships, Telecommunications, Marketing Strategy, Channel Sales, Professional Services, Solar Energy, Solar PV, Solar Power
Education
George Mason University
Bachelor of Science, School of Management
Regis University
Master of Business Administration (MBA), School of Management
Leominster High School
High School Diploma, Leominster, Massachusetts
Berlin American High School
Berlin, Germany, General Studies
Mitel Networks August 2007 - April 2012
Mitel Government Solutions September 1992 - August 2007
Mitel, Inc July 1984 - September 1992
I.T.I. 1977 - 1984
Skills
Unified Messaging, SIP, Call Logging, Telephony, TDM, Unified Communications, SIP Trunking, ACD, VoIP, Sales Engineering, T1, IP, LAN/WAN, VMware VTSP 4, Customer Relations, Call Center, Contact Centers, Customer Service, Telecommunications, TCP/IP, Managed Services, LAN-WAN, Network Design, Call Centers, Pre-sales, Wireless, CTI, Cloud Computing, Video Conferencing, IVR, MPLS, Networking, Ethernet, WAN, Switches, Hosted Services, Voice Mail, Avaya, Solution Selling, Solution Architecture, Cabling, Professional Services, Strategy, Broadband, ISDN, Cisco Call Manager, Routing, Cisco Technologies, QoS, Co-location
Education
Northern Virginia Community College 2000 — 2002
Business Administration studies
Baker Business College- Flint, MI 1981 — 1982
Business Management studies
DeVry Institute of Technology 1975 — 1976
Electronic Technicians Degree, 3.6
Logicworks January 2014 - Present
Logicworks November 2012 - January 2014
Andreessen Horowitz March 2012 - November 2012
Brocade Communications January 2010 - July 2011
Cisco Systems August 2006 - September 2009
MItel Networks November 2004 - August 2006
Polycom Inc. June 2000 - June 2003
Skills
Cloud Computing, Business Development, Go-to-market Strategy, Strategy, Cross-functional Team..., SaaS, Selling, Solution Selling, Managed Services, Enterprise Software, Channel, Data Center, Analytics, Channel Partners, Cisco Technologies, Integration, Unified Communications, Leadership, Management, CRM, Professional Services, Business Alliances, Strategic Partnerships, Salesforce.com, Sales
Education
Columbia University in the City of New York
BA
Northwestern University - Kellogg School of Management
MBA
Currently seeking new opportunities June 2015 - Present
Research In Motion January 2011 - May 2015
Research In Motion February 2010 - February 2011
Research In Motion July 2004 - January 2010
Mitel Networks September 2002 - July 2004
Alpine MicroSystems 2002 - 2002
Nortel 1991 - 2002
Novatel 1989 - 1991
Simrad Mesotech 1986 - 1991
SEL Canada 1981 - 1986
Skills
Cadence, Windows, PCB design, Schematic Capture, PADS, PCAD, EDA, Orcad, Analog, Altium Designer, Signal Integrity, Allegro, Zuken BD, Zuken SD, Zuken Lightning, RF, Hardware Architecture, Circuit Design, Design for Manufacturing, Electronics, DFT, Wireless, Board Layout, IPC, Schematic, CAD, PCB layout design, Polar, Linux, Process Improvement, Embedded Systems, PCB Design, Team Leadership
Education
RCC Institute of Technology 1975 — 1976
EET
Consultant May 2012 - Present
HRSG May 2009 - May 2012
Devera Logic January 2008 - May 2009
James J. Carty December 2007 - May 2009
Halogen Software August 2006 - November 2007
Entrust June 2004 - July 2006
AmikaNow! 2001 - 2004
Mitel 1999 - 2001
Mitel Networks 1991 - 1999
Mitel Networks 1985 - 1991
Skills
Client Service, Sales Presentations, Channel, Team Management, New Business Development, Start-ups, Product Marketing, Negotiation, Public Speaking, Product Management, Cloud Computing, Account Management, Solution Selling, Direct Sales, Marketing, Competitive Analysis, Product Development, VoIP, SaaS, Global Channel..., Talent Management, Competency Management, Application Selling, Sales Training, New Product Introduction, Contract Negotiation, Selling, Telecommunications, Wireless, Sales Operations, CRM, Channel Partners, Sales Process, Sales, Professional Services, Mobile Devices, Training, Management, Entrepreneurship, Program Management, Salesforce.com, Strategy, Strategic Partnerships, Business Development
Education
Algonquin College of Applied Arts and Technology 1970 — 1972
Business Administration, Marketing
D-Wave Systems Inc. April 2015 - Present
Kasian November 2013 - March 2015
Sierra Systems January 2013 - November 2013
PMC-Sierra Inc. June 2007 - July 2012
Spectrum Signal Processing Inc. March 2004 - June 2007
ATP Jenex 2003 - 2004
Optovation 2000 - 2002
Mitel Networks 1999 - 2000
Skills
Performance Management, Employee Relations, Employee Engagement, Talent Management, Succession Planning, HRIS, Talent Acquisition, Change Management, Employee Benefits, Leadership, Strategy, Global Compensation, Sales Compensation, Training and Development, Compliance
Education
Royal Roads University 2010 — 2011
MBA
Queen's University 1992 — 1997
Bachelor of Commerce
Mitel October 2013 - Present
Shared Services Canada (Ibiska) October 2012 - October 2013
Mitel Networks October 2005 - August 2012
Philip J Ouellette Inc August 1996 - October 2005
Crosskeys Corporation June 1995 - August 1996
Newbridge Networks August 1993 - June 1995
Mitel January 1988 - August 1993
CTG Inc. /United Telephone January 1983 - January 1988
Skills
Technical Training, Sales Support, Customer Experience, Unified Communications, Telephony, VoIP, SIP, IP, Channel, Product Management, Managed Services, Wireless, Product Marketing, Video Conferencing, Solution Selling, Call Center, Sales Engineering, Team Leadership, Account Management, MPLS, Sales Management, Mobile Devices, Troubleshooting, Ethernet, Project Planning, Training, TCP/IP, Call Centers, Network Design, Sales Operations, Channel Partners, IVR, Proof of Concept, Professional Services, Network Architecture, Management, WAN, Avaya, LAN-WAN, Cloud Computing, Data Center, SIP Trunking, Avaya Technologies
Education
Laurentian University/Université Laurentienne 1981 — 1983
Canon Canada May 2015 - Present
Larsen & Toubro Integrated Engineering Services September 2013 - March 2014
Shell 2013 - 2014
Mitel Networks June 2011 - September 2012
RBC Dexia Investor Services November 2010 - February 2011
TD Bank May 2008 - November 2010
EllisDon October 2007 - May 2008
Satyam Computer Services Ltd April 2002 - August 2007
ABM Industries 2002 - 2005
R Systems 2001 - 2002
Skills
Lotus Domino, SharePoint, .NET, Visual Studio, PHP, XML, JavaScript, Lotus Notes, System Deployment, SQL, Requirements Analysis, Visio, HTML, jQuery, JSON
Education
Osmania University 1992 — 1996
St. Xavier's High School, Hyderabad
SunLife July 2014 - Present
American Express March 2013 - July 2014
American Express January 2012 - March 2013
Wunderman September 2010 - January 2012
Morguard Investments May 2009 - August 2009
Mitel Networks May 2008 - December 2008
Skills
Marketing Strategy, Direct Marketing, Digital Marketing, Online Advertising, Analytics, Business Intelligence, Data Analysis, Strategic Planning, Email Marketing, Project Management, SEO, Management, Marketing Communications, Web Analytics, Leadership, Marketing
Education
McMaster University 2007 — 2009
MBA, Marketing, minor: eBusiness
McMaster University 2002 — 2006
BA Arts, Economics
McMaster University 2002 — 2006
BA Science, Computer science
City of Ottawa March 2015 - Present
City of Ottawa August 2009 - Present
Innovapost January 2008 - June 2009
Mitel Networks August 1998 - September 2007
Cognos 1997 - 1998
Corel Corporation 1996 - 1997
Skills
Organizational..., Cultural Transformation, Team Alignment, Large Group Facilitation, Culture Change, Change Management, Leadership Development, Training Skills, Learning Management, E-learning, Web-based Training, Instructor-led Training, Training, Workshop Facilitation, Business Transformation, Employee Engagement, E-Learning, Program Management, Consulting, Leadership, Project Management, Strategic Communications, Strategic Planning, Strategy, Team Leadership, Management
Education
Algonquin College of Applied Arts and Technology 1996 — 1996
Post-Diploma Certificate, Interactive Multimedia
Carleton University 1990 — 1994
BA Honours, Mass Communication
brightstack April 2013 - Present
IPC Technologies June 2010 - February 2013
Nu-Tel Communications February 2009 - August 2010
e.comm Technologies January 2008 - February 2009
Phonextra May 2006 - February 2008
Office Solutions Inc September 2002 - May 2006
Mitel Networks 1986 - 2002
Skills
VoIP, Video Conferencing, Unified Communications, Wireless, Telephony, Mobile, Managed Services, Mobile Devices, IP, SIP, Direct Sales, Telecommunications, Business Development, Avaya, Channel Partners, Professional Services, MPLS, SIP Trunking, Solution Selling, Selling, Strategic Partnerships, Data Center, SaaS, Cloud Computing, Co-location, Call Centers, Salesforce.com, Go-to-market Strategy, Networking, Sales Process, Avaya Technologies, Sales
Education
Kean University 1978 — 1982
BA, Political Science and Government
Irvington High 1971 — 1975
Windstream Communications October 2009 - Present
Able Technologies, Inc February 2009 - October 2009
Mitel Networks May 2007 - January 2009
James River Technical June 2006 - May 2007
Abba Technologies December 2001 - June 2006
EMC November 2000 - December 2001
SGI July 1995 - November 2000
Unisys July 1982 - July 1995
Skills
Solution Selling, Managed Services, Cloud Computing, SaaS, Telecommunications, Sales Operations, Sales, New Business Development, Telephony, Account Management, Sales Management, MPLS, VoIP, Co-location, VMware, Technology Sales, Consultative Selling, Broadband Networks, Network Virtualization, Storage Virtualization, Enterprise Storage, Avaya IP Telephony, E-Rate, Cisco Routers, Juniper Switches, EMC Storage, Video Conferencing, MPLS Networking, Wireless Broadband, Sales Support, DRaas, IP Telephony, Enterprise Network..., Enterprise Networking, Linux Clustering, ShoreTel, Rural Healthcare, Miller Heiman, Unisys Mainframe, Telecommunications..., Commercial Enterprise, Healthcare Information..., State and Local..., Fixed Wireless, Department of Energy..., Oil & Gas Industry, System Architecture, Enterprise Software, K-12 and Higher..., Team Mentoring
Education
University of Albuquerque 1980 — 1982
BBA, Business Administration
Adams State College 1978 — 1980
Bachelor of Business Administration (B.B.A.), Business
Watson Communications May 2012 - Present
Mitel Networks October 2009 - May 2012
VH Imports June 2006 - December 2011
Skills
VoIP, Unified Communications, Telecommunications, Telephony, Solution Selling, Managed Services, Data Center, Virtualization, Video Conferencing, Call Center, Cloud Computing, VMware, PBX, Consultative Selling, Enterprise Software, Salesforce.com, CRM, Integration, IP, Direct Sales, SaaS, Management, MPLS, Channel Partners, SIP, Sales, SIP Trunking, Sales Management, Professional Services, Account Management, Strategic Partnerships, WAN, New Business Development, IVR, Sales Operations, Hosted Services, Networking
Education
The College of New Jersey 1992 — 1996
BS
Point Pleasant High School 1985 — 1989
Chipworks October 2009 - January 2013
Chipworks January 2008 - September 2009
Pinpoint Selling April 2003 - December 2007
Mitel Networks March 2000 - June 2002
Deloitte Consulting/Braxton Associates 1989 - 2000
The World Bank May 1987 - August 1987
Skills
Cross-functional Team..., Strategy, Business Development, Product Marketing, Marketing Strategy, Start-ups, Intellectual Property, Strategic Alliances, Product Management, New Business Development, Semiconductors, Business Planning, Leadership, Analysis, Product Development, Management, Marketing, Strategic Planning, Marketing Management, Telecommunications, Sales, Budgets, Sales Operations, Business Strategy, Enterprise Software, Competitive Analysis, Professional Services, Recruiting, Sales Process, Selling, CRM, Solution Selling, Go-to-market Strategy, Strategic Partnerships, International Sales, Salesforce.com
Education
University of Michigan - Stephen M. Ross School of Business 1988 — 1989
MBA, Finance, Marketing
University of Michigan 1986 — 1989
Master of Public Policy, International Trade and Finance
Queen's University 1978 — 1983
BA Honours, Philosophy & Politics
Hillcrest High School
Canada Foundation for Innovation June 2009 - Present
IBM 2008 - 2009
Cognos 2005 - 2008
Mitel Networks 1999 - 2004
The Lowe-Martin Group 1995 - 1999
Canadian Bank Note 1991 - 1995
Skills
Marketing Communications, Event Management, Mentoring, Production, Event Planning, Customer Relations, Online Marketing, Strategic Planning, Team Building, Budgeting, Integrated Marketing, Trade Shows, Account Management, Editing, Corporate Communications, Marketing Strategy, Brand Development, Strategic Communications, Marketing Management, Problem Solving, Customer Service, Lead Generation, CRM, Email Marketing, Budgets, Management, Strategy, Marketing, Social Media, Direct Marketing, Online Advertising, Media Relations, Analysis, Project Management, Public Relations, Sales, Leadership, Public Speaking, Market Research, Blogging, Proposal Writing, Social Media Marketing, Digital Marketing, Research, Product Marketing, Business Strategy, Web Design, B2B Marketing
Education
Algonquin College of Applied Arts and Technology 1990 — 1991
Honours, Desktop Publishing
Coldwell Banker Residential Brokerage October 2014 - Present
CGL RESOURCES, LLC July 2014 - Present
CenturyLink Business December 2012 - June 2014
Siemens Enterprise Communications April 2010 - July 2012
Mitel Networks May 2009 - April 2010
Shared Technologies February 2008 - February 2009
ATT March 2007 - February 2008
BellSouth January 1999 - February 2007
Skills
Selling, Project Management, CRM, Project Planning, Managed Services, Management, Direct Sales, Telecommunications, Forecasting, VoIP, Sales, Unified Communications, Performance Management, Salesforce.com, Business Development, SaaS, Cloud Computing, Sales Process, Solution Selling, Contract Negotiation, Account Management, Lead Generation, New Business Development, Negotiation, Channel Partners, Sales Operations, Cross-functional Team..., Leadership, Training, Customer Satisfaction, Wireless, Networking, Co-location, Professional Services, Telephony, Call Centers, SIP Trunking, SIP
Education
Jackson State University
B.S., Computer Science
Barco Products October 2003 - October 2014
Barco Products 2014 - 2014
Barco Products 2010 - 2014
Barco Products 2010 - 2010
Barco Products 2005 - 2009
Barco Products 2003 - 2005
Mitel Networks 1996 - 2003
Skills
Marketing Strategy, Product Development, Negotiation, Product Management, Marketing, Program Management, Contract Negotiation, Management, Trade Shows, Sales, Strategic Planning, Advertising, Sales Management, Sales Operations, Strategy, Brand Awareness, Organization Skills, Brand Development
Education
Iowa State University
B.S, Public Service Administration
Oak Park River Forest HS
Daviau Technologies Inc. March 2007 - Present
The Halifax Group 2008 - 2012
Mitel Networks January 2005 - September 2006
Mitel Networks June 2001 - January 2005
Mitel Networks July 1998 - June 2001
Mitel Networks Corporation May 1984 - July 1998
Mitel Networks May 1983 - August 1984
Skills
ClearCase, Windows, C, JavaScript, C++, ISDN
Education
Algonquin College of Applied Arts and Technology 1979 — 1983
Computer Science Technologist, Computer Science
Corporate Renaissance Group November 2003 - Present
Mitel Networks January 2003 - October 2003
MD Management 1996 - 2003
Canadian Medical Association October 1998 - September 1999
Royal Bank of Canada July 1988 - March 1994
PC Edge 1991 - 1993
Skills
Solution Selling, Channel Partners, Vendor Management, Microsoft Excel, Business Requirements, Management, Strategic Planning, Business Strategy, Professional Services, Enterprise Software, Business Development, Project Management, Analytics, Strategy, Leadership, Marketing, Pre-sales, SaaS, Strategic Partnerships, IT Management, Business Intelligence, Lead Generation, CRM, Cloud Computing, Business Analysis
Education
University of Ottawa 2012 — 2012
The Leadership Forum
McGill University 2009 — 2009
Executive Leadership
University of Ottawa 2000 — 2002
MBA
Carleton University 1988 — 1992
B.Comm, Information Systems and Finance
Diana Pieper, Independent Contractor 2014 - Present
AP Masons 2006 - Present
WeiTel/HealthSignals 2004 - 2014
Synchronoss Technologies Inc. 2003 - 2004
Mitel Networks 1997 - 2003
Skills
Project Management, Team Leadership, Customer Service, Service Delivery, Process Improvement, Project Coordination, Leadership, Human Resources, Performance Management, Project Planning, Operations Management, Team Management, Employee Relations, Onboarding, Purchasing, Change Management, Account Management, Management, Wireless, Telecommunications
Education
Briarcliffe College
AAS
Caldwell College
Hofstra University
Villanova University
AT&T Mobility 2008 - Present
Black Box Network Services January 2007 - December 2007
Mitel Networks January 2000 - February 2006
Mitel Networks January 1986 - December 1999
Mitel Networks January 1984 - December 1985
Skills
Solution Selling, Product Management, Unified Communications, CRM, Telecommunications, VoIP, Enterprise Software, Sales Management, Management, Channel Partners, Sales, Managed Services, Sales Process, Wireless, Marketing, Strategic Partnerships, Leadership, Cross-functional Team..., Sales Operations, Direct Sales, Mobile Devices
Education
Brenau University
TELUS November 2009 - Present
TELUS April 2007 - Present
Siemens Canada - Chantry Networks October 2005 - March 2007
Siemens Canada - Trango Software May 2004 - September 2005
Mitel Networks May 2002 - August 2003
Skills
PMP, Telecommunications, Requirements Analysis, Software Project..., Wireless, Integration, Business Analysis, SDLC, Software Development, Agile Methodologies, Project Management, Vendor Management, Program Management, Requirements Gathering, Testing, Product Management, MS Project, Software Design, ClearCase, Software Engineering, VoIP, IT Management, Agile Project Management, PMO, Solution Architecture, SharePoint, Business Process
Education
Project Management Institute 2008 — 2008
PMP, Project Management
Nexient Learning 2007 — 2008
Certificate in Business Analysis
Ryerson University 2005 — 2006
Certified J2EE Solution Developer
McMaster University 2000 — 2004
B.Sc., Computer Science, Philosophy
Innovapost January 2013 - Present
CGI October 2012 - January 2013
CGI September 2009 - October 2012
CGI May 2008 - September 2009
CryptoMetrics May 2005 - May 2008
Macadamian January 2005 - May 2005
Natural Convergence June 2004 - January 2005
Mitel Networks August 2001 - September 2003
Creative Shack May 2000 - August 2001
Tapaz Fine Foods September 1991 - December 1998
Skills
Integration, SAP, Process Improvement, Unix, User Acceptance Testing, Test Planning, Team Leadership, Telecommunications, Software Documentation, Testing, Business Analysis, Test Management, Management, Quality Assurance, Requirements Analysis, Project Management, Agile Methodologies, Consulting, Leadership, VMware, Visio, Change Management, Requirements Gathering, SDLC, Microsoft SQL Server
Education
PMI accredited On-Line Learning - SkillsSoft 2007 — 2007
Project Management - PMBOK 3rd Edition
Heritage College
Programmer Analyst
Nubex Technologies
CSTE, Software Testing & Quality Management
The Restaurant School - Philadelphia
Business Management, Business Management/Hospitality
University of Ottawa
Biology
York University
Biology
Crexendo Business Solutions April 2009 - Present
Inter-Tel, Inc December 2004 - April 2009
Mitel Networks December 2004 - April 2009
logica 2000 - 2004
Cisco Systems 2000 - 2004
Microsoft 1999 - 1999
Skills
Mobile Platforms:..., Software Lead Architect, SaaS, Distribute Scalable..., Team/Technical..., Agile Methodologies, Cloud Computing, Languages: C/C++/Java, Product Development..., Problem Solving on..., VoIP..., J2EE Web Services, Oracle, MySQL, SIP/RTP, Spring MVC, Hibernate, Apache Tomcat, Freeswitch, OpenSIPS, SCRUM, VoIP, Scrum, AGILE, Cloud Applications, Problem Solving, Tomcat, Java, Telecommunications, Software Design, Mobile Devices, SIP, Software Development, Mobile Applications, SDLC, Distributed Systems, Apache, Architectures, Management, Start-ups, Strategy, Project Management, Leadership, Integration, Networking, Software Engineering, Unified Communications
Education
The University of Texas at Dallas 1997 — 1999
M.S., Computer Science
Ericsson March 2014 - December 2014
AxesNetwork™ January 2013 - January 2014
International Datacasting June 2007 - December 2012
Library and Archives Canada - Care of Collections January 2006 - May 2007
Symbium Corporation June 2004 - November 2005
Flash Attractions May 2004 - June 2004
TouchLink Inc. September 2002 - August 2003
Mitel Networks September 1996 - October 2001
Newbridge Networks September 1995 - August 1996
Canadian Marconi Company - Canada Systems Group March 1993 - August 1995
Skills
Software Development, Javascript, HTML 5, C#, AJAX, Software Design, Agile Application..., Debugging, Linux, ASP.NET, Microsoft SQL Server, Subversion, .NET, Integration, Software Engineering, IP, C++, Asynchronous module..., Git, SVN, Agile Methodologies, MySQL, Unix, Web Applications, HTML5
Education
Algonquin College of Applied Arts and Technology 1979 — 1982
coomputer science
PrintersPlus 2009 - Present
Independant Consultant - Marketing and Finance 2009 - May 2010
DragonWave Inc. November 2006 - December 2008
Mitel 1996 - 2006
mitel networks 1986 - 1996
Mitel 1982 - 1986
Skills
Channel Marketing, B2B, Manufacturing, B2C, Multi-channel Marketing, Telecommunications
Education
Algonquin College of Applied Arts and Technology 1978 — 1981
Business Management, Accounting
LiveVox September 2013 - December 2014
Mitel Networks September 2011 - May 2013
inContact May 2006 - March 2010
Nortel Networks April 1997 - May 2001
Atria Software August 1993 - April 1997
Data General Corporation May 1988 - June 1993
Tektronix Corporation January 1984 - April 1988
Skills
SaaS, CRM, VoIP, Call Centers, Account Management, Business Development, Management, Sales, ACD, Solution Selling, Cloud Computing, Salesforce.com, Enterprise Software, Unified Communications, Telecommunications, Professional Services, Managed Services, Leadership, Sales Process, Channel Partners, Consulting, Cross-functional Team..., Vendor Management, Call Center, Selling, Direct Sales, Wireless, IVR
Education
Purdue University 1978 — 1984
Mac-Gray Corporation October 2005 - January 2014
AstraZeneca 2003 - 2005
Pegasystems 2003 - 2003
Mitel Networks 1999 - 2002
Mitel Networks 1991 - 2002
Ericsson 1991 - 1991
Octel Communications 1990 - 1991
Bell Atlanticom 1987 - 1990
Skills
VoIP, Telephony, IP, Telecommunications, Call Center, Process Improvement, Project Management, Salesforce.com, SIP, Unified Communications, WAN, Video Conferencing, Call Centers, LAN-WAN, Ethernet, Managed Services, Product Management, Customer Service, Data Center, T1, Account Management, Wireless, Solution Selling, Cloud Computing, Cabling, SIP Trunking, MPLS, Avaya, Contact Centers, IP PBX, ACD, IVR, Avaya Technologies
Education
Northeastern University 1978 — 1978
Blood Systems Inc. July 2013 - Present
State of Arizona March 2013 - April 2013
Kryterion January 2012 - May 2012
Choice Hotels International November 2010 - November 2011
Mitel Networks July 2008 - August 2009
Discoverture Solutions August 2007 - December 2007
I3DEA Research Lab, Arizona State University August 2006 - December 2007
Motorola May 2007 - August 2007
Skills
C++, Java, C, Eclipse, C#, XML, Integration
Education
Arizona State University 2005 — 2007
MS, Computing Studies, 3.57
Bharati Vidyapeeth Deemed University 2001 — 2004
Bachelor of Computer Engineering, Computer Engineering, First Class with Distinction
Bharati Vidyapeeth 1997 — 2000
Diploma in Computer engineering, Computer Engineering, First Class
SafeNet Inc May 2014 - Present
Omnitrol Networks September 2007 - April 2014
Mitel Networks 2005 - 2007
Nortel March 2004 - January 2005
Excelocity 2005 - 2005
Taral Networks May 2001 - November 2003
EmpowerTel January 1999 - February 2001
Saraide September 1998 - January 1999
Nortel January 1995 - 1998
Smart Technologies 1993 - 1995
Skills
SIP, ClearCase, VxWorks, Solaris, Linux, Object Oriented Design, VoIP, SS7, Telephony, Embedded Systems, Software Development, C++, Telecommunications, IP
Education
Algonquin College of Applied Arts and Technology 1979 — 1981
Computing Science Technology
Government of Canada 2014 - Present
Lingua Classica 2012 - 2013
Mitel Networks February 1996 - November 2008
Prior Data Sciences February 1994 - January 1996
Skills
Software Design, Eclipse, ClearCase, JavaScript, Embedded Software, TCP/IP, VoIP, RTOS, Software Development, MySQL, VxWorks, IP, Telecommunications, Embedded Systems, Linux, Object Oriented Design, SIP
Education
Universidade Estadual de Campinas 1988 — 1991
Msc, Eletrical Engineering
Universidade Federal de Pernambuco 1983 — 1987
Bsc, Eletrical Engineering
Mitel July 2013 - Present
Mitel April 2009 - Present
Mitel March 2009 - Present
Objectworld Communications May 2007 - February 2009
Prairiefyre Software February 2005 - May 2007
Mitel July 2001 - February 2005
Mitel Networks 2000 - 2005
Pronexus Software May 1998 - May 2001
Pronexus Inc 1998 - 2001
Skills
Blackberry Enterprise..., BES Administration, MCSE, MCP, CCNA, VoIP, SIP, Call Center, IVR, Microsoft Software, Telecommunications, Telephony, Windows, Testing, PBX, Administration, TCP/IP, Linux, Quality Assurance, Unified Communications, Troubleshooting, Cisco, CTI, Integration, Customer Service, VMware, IP, LAN-WAN, TDM, Technical Support, ISDN, Contact Centers, Call Centers
Education
Memorial University of Newfoundland 1990 — 1992
Mitel 2000 - Present
Mitel Networks 2000 - Present
Pronexus 1999 - 2000
Education
Compuskills 1998 — 2000
yes, Computer science
Algonquin College of Applied Arts and Technology 1988 — 1991
yes, Business Managemnt
Algonquin College of Applied Arts and Technology 1985 — 1987
yes, Computer Systems Tech
Cisco May 2014 - Present
Vodafone October 2013 - April 2014
Cisco Systems March 2007 - October 2013
Mitel Networks 1995 - December 2006
Mitel 1995 - 2006
Skills
Telecommunications, VoIP, Unified Communications, IP, Telephony, Management, Wireless, SIP, Managed Services, Strategy, Proposal Writing, Sales, Cross-functional Team..., Project Management, Editing, Analysis, Product Management, Strategic Planning, Leadership
Education
Algonquin College of Applied Arts and Technology 1990 — 1992
Mitel Networks 2001 - Present
Mitel January 1993 - December 2000
Mitel February 1990 - December 1992
Skills
VoIP, Virtualization, Scrum, Project Planning, Project Management, Process Improvement, IP PBX, ISDN, Telephony, IP, Program Management, Management, Collaboration, Testing, Verification, SIP, Unified Communications, LAN-WAN, Call Centers, Cross-functional Team..., Test Automation, Test Planning, CCNA, H.323, Integration, T1
Education
Algonquin College of Applied Arts and Technology 1987 — 1990
Electronics
CMC Electronics June 2008 - Present
Alcatel-Lucent 2005 - 2008
Nortel 2004 - 2005
Mitel Networks 1992 - 2003
Certelecom Laboratories 1986 - 1992
Skills
Embedded Software, Object Oriented Design, Embedded Systems, Software Design, TCP/IP
Education
Carleton University 1986 — 1989
BSc, Physics
Algonquin College of Applied Arts and Technology 1981 — 1985
BSc, Computer Science
Ericsson February 2012 - Present
The Canadian Real Estate Association September 2009 - February 2012
Mitel Networks September 1994 - November 2008
Education
Algonquin College of Applied Arts and Technology 1991 — 1993
Pika Technologies November 2006 - February 2009
Mitel Networks January 2001 - September 2006
Mitel 2001 - 2006
Education
Carleton University 1999 — 2001
M. A. Sc., Electronics, CAE
Xi'an Jiaotong University 1997 — 1998
M. Eng., Computer Engineering
Xi'an Jiaotong University 1993 — 1997
B. Eng., Computer Science
TelePacific Communications July 2010 - Present
Field Asset Services April 2009 - July 2010
Mitel April 2001 - April 2009
Mitel Networks 2001 - 2009
Skills
Solution Selling, Telephony, ATM networks, Microsoft Office, VoIP, Product Demonstration, Unified Communications, Telecommunications, Provisioning, Product Development, SIP, MPLS, Routers, Salesforce.com, Product Management, Co-location, VPN, Managed Services, Ethernet, Call Centers, Selling, Firewalls, Wireless, IP, SIP Trunking, Networking, WAN, Metro Ethernet, T1, LAN-WAN, Network Engineering, Direct Sales, Cisco Technologies, Servers, Cloud Computing, Video Conferencing, Optical Fiber, ATM Networks
Education
Sul Ross State University
Mitel Networks 1996 - Present
Mitel Asia Ltd 1982 - 1984
Skills
Telecommunications, Ethernet, VoIP, Embedded Systems
Education
Hong Kong Polytechnic 1980 — 1983
Higher Diploma, Electronics Engineering
Amdocs January 2014 - Present
CENX June 2013 - January 2014
Amdocs August 2011 - April 2013
Bridgewater Systems September 2005 - August 2011
AutoSkill International 2004 - 2005
QNX Software Systems 2002 - 2003
Mitel Networks 1998 - 2000
Mitel 1996 - 2000
Education
Aberystwyth University 1975 — 1979
Mitel Networks June 2010 - Present
Technology Group Solutions May 2009 - June 2010
Vital Support Systems October 2006 - April 2009
TelCove/Level 3 Communications 2005 - 2007
Kanss Communications 2002 - 2005
Siemens 2000 - 2002
AT&T/Lucent/Avaya 1993 - 1999
Skills
Unified Communications, VoIP, Telecommunications, Managed Services, Business Development, Solution Selling, Telephony, Sales, Call Centers, New Business Development, Direct Sales, Channel Partners, SIP Trunking, Wireless, Cloud Computing, SIP, IP, Professional Services, WAN, Co-location, Ethernet, Data Center, SaaS
Education
Wilkes University 1990 — 1992
Business Administration
Penn State University 1989 — 1990
Associates, Telecommunications Management
Kansas State University 1983 — 1987
BSBA, Business Management & Economics
The TriZetto Group April 2011 - Present
Mitel Networks February 2002 - March 2011
Concord EFS December 2000 - February 2002
Skills
XML, SaaS, SDLC, Software Quality..., Software Development, Technical Communication, Single Sourcing, Agile Methodologies, Vendor Management, Technical Writing, Visio, FrameMaker, RoboHelp, Online Help, Manuals, Technical Documentation, XMetal, Captivate, Linux, TCP/IP, Troubleshooting, Quality Assurance, Cloud Computing, Telecommunications, Program Management, Team Leadership, Wireless, Adobe Acrobat, VoIP, SharePoint, DITA, Unix, Software Documentation, Integration, Information Architecture, HTML, Project Management, SnagIt, Testing, Requirements Analysis, ClearCase, Software Project..., Mobile Devices, Content Management, Scrum, Product Management, Process Improvement, IP, Content Development, Enterprise Software
Education
California State University San Marcos
Literature and Writing, Literature and Writing
Ubisoft July 2009 - Present
Rheinmetall Canada 2003 - September 2010
Mitel Networks 2001 - 2003
MacDonald Dettwiler Space and Advanced Robotics September 1999 - 2001
Lockheed Martin Canada 1995 - 1999
CAE 1990 - 1995
Education
Université de Montréal - Ecole polytechnique de Montréal 1983 — 1988
BEng
Concordia University
M.A.Sc.
Mitel Networks May 2014 - Present
Invest Ottawa March 2012 - April 2014
BreconRidge - a Sanmina-SCI Company May 2010 - March 2012
BreconRidge January 2004 - May 2010
Brookstreet Hotel March 2003 - December 2003
Tropic Networks June 2000 - December 2002
Newbridge 1986 - 2000
Skills
Project Management, Start-ups, Business Development, Telecommunications, Contract Negotiation, Product Marketing, Change Management, Project Planning, Management, Strategic Planning, Cross-functional Team..., Program Management, Business Strategy, Process Improvement, Wireless, Team Leadership, Manufacturing, Operations Management, Team Building, Leadership, Product Management, CRM, New Business Development, System Administration, Due Diligence, Product Development
Education
Humber College 1972 — 1974
Public Relations
Encore Networks February 2011 - Present
Encore Networks January 2011 - Present
Encore Networks 2003 - 2007
GlobalPhone Corp. 2001 - 2003
Mitel Networks April 1978 - August 2001
Mitel Corp 1981 - 2001
Skills
Telecommunications, Cellular, 3G, VoIP, IP, Direct Sales, Wireless, Customer Relations, New Business Development, Sales Management, Solution Selling, Cellular Communications, Customer Service, Unified Communications, Managed Services, Channel Partners, MPLS, 4G, Mobile Devices, Ethernet, SIP, LTE, Go-to-market Strategy, Telephony, M2M, Product Management, Strategic Partnerships, Pre-sales, Mobile Technology, Mobile Communications, Wireless Networking, Network Design, GSM, Cloud Computing, Product Marketing, SaaS, Business Development, Account Management, Strategy, Sales, Program Management, Professional Services, Management, Sales Process, Sales Operations, Vendor Management, Networking, Contract Negotiation, Integration
Education
St Lawrence College 1975 — 1978
BA, Telecommunications
Saint Lawrence College
Telecommunications Engineering
Alcatel-Lucent June 2002 - Present
Mitel Networks June 2000 - June 2002
Canadian Food Inspection Agency June 1998 - May 2000
Skills
Leadership Development, Executive Coaching, Organizational..., Performance Management, Talent Management, Succession Planning, Human Resources, Program Management, Change Management, Business Process..., Employee Engagement, Strategy, Business Strategy, Organizational Design, Organizational..., Personnel Management, Strategic Planning, Employee Relations, Workforce Planning, HR Consulting, Culture Change, HR Transformation, Deferred Compensation
Education
Concordia University 1996 — 1998
Masters, Human Systems Intervention
Carleton University 1986 — 1990
Bachelor's degree, Sociology
Mitel Networks 1989 - 2008
Education
National University 1991 — 1993
Business Administration, Computers in business
Arbonne International Canada August 2015 - Present
Algonquin College December 2009 - Present
Nokia January 2007 - June 2009
Miklin Enterprises September 2005 - September 2007
Mitel Networks January 2000 - September 2005
Mitel Networks January 1998 - January 2000
Mitel Networks May 1992 - January 1998
Mitel Networks February 1990 - May 1992
CTG June 1980 - January 1990
Skills
Marketing Communications, Event Management, Event Planning, Trade Shows, Marketing Strategy, Marketing, Social Media Marketing, Product Marketing, Social Media, Lead Generation, Marketing Management, Public Relations, Online Advertising, Sponsorship, Corporate Events, B2B Marketing, Team Leadership, Account Management, B2B, Integrated Marketing
Education
York University 1992 — 1992
Diploma, Management Studies
Carleton University 1986 — 1986
Diploma, Management Studies
Queen's University 1985 — 1985
Diploma, Management Studies
Carleton University 1976 — 1980
Bachelor, Law & Sociology
Synaptics August 2012 - Present
IDT Inc. July 2011 - July 2012
IDT Inc. August 2005 - January 2011
Mitel Networks 1998 - 2004
Skills
ASIC, RTL design, Debug, Synthesis, Static Timing Analysis, Formal verification, DFT, ATPG, Verilog, Design Compiler, Primetime, Formality, TetraMax, SoC, AHB, Digital Design, Low Power Design, NC-Verilog, Firmware, TCL, Timing Closure, RTL coding, Functional Verification, VLSI, Logic Design, VCS, Semiconductors, I2C, Digital Electronics, Microcontrollers, Simulation, ARM, Logic Synthesis, Integrated Circuit...
Education
The Chinese University of Hong Kong 1975 — 1979
Bachelor of Science, Electronics
Immanuel Lutheran English Middle School 1968 — 1973
HKCEE, High School
National Research Council Canada 2003 - Present
Mitel Networks. 1995 - 2003
Domtel Telecommunication 1993 - 1995
Skills
Cloud Computing, Telecommunications, Project Management, Software Quality..., ITIL, MCSE 2000, PM Leadership &..., SAP Sigma PM Module, IT Business Analysis, RDIMS 5.3.1 (OpenText..., VOIP, Network Design, Wireless Networking, Electronics, R&D, Test Planning, System Testing, Making Coffee, Project Planning, MS Project, Project Coordination, Project Engineering, Project Estimation, Project Finance, Project Delivery, Proposal Writing, Presentations
Education
Algonquin College of Applied Arts and Technology 1991 — 1993
March Networks December 2012 - Present
Ross Video May 2011 - November 2012
Ross Video October 2009 - May 2011
Ross Video January 2008 - October 2009
Ross Video January 2006 - January 2008
Ross Video January 2005 - January 2006
AutoSkill International March 2003 - January 2005
Nuance Communications July 2000 - October 2002
Mitel Networks November 1999 - July 2000
Avesta Technologies Inc June 1995 - November 1999
Skills
Broadcast Television, Digital Video, Product Management, Product Development, Programming, Product Marketing, Business Planning, Broadcast, Content Management, IPTV, Java, Management, Mobile Devices, MySQL, Program Management, Project Management, Quality Assurance, Software Development, Testing, Training, Video, Video Servers, Volunteering, XML
Education
Algonquin College of Applied Arts and Technology 1996 — 1996
Visual C++, Computer Programming, Specific Applications
Learning Tree International 1996 — 1996
Computer Programming, Specific Applications
Algonquin College Woodroffe Campus 1995 — 1996
Computer Programming Diploma, Computer Programming/Programmer, General
Western University
Bachelor of Arts, English and History
Mitel Networks 2009 - Present
Telfer School of Management at the University of Ottawa 2013 - 2015
Telfer School of Management at the University of Ottawa 2013 - 2015
Telfer School of Management at the University of Ottawa 2013 - 2015
IBM May 2008 - March 2009
Cognos 2005 - 2009
Canada Post Corporation 2003 - 2005
Department of National Defence April 2003 - May 2004
City of Ottawa 2001 - 2003
Richmond Nursery Inc 1998 - 2001
Skills
Sarbanes-Oxley Act, Business Process..., Business Process, ERP, IT Strategy, Internal Audit, Governance, Auditing, Enterprise Risk..., SAP, Risk Management, IT Audit, Internal Controls, Integration, Managerial Finance, Process Improvement, CISA, Business Analysis, Financial Audits, Revenue Recognition, Accounting, Mergers & Acquisitions, Financial Reporting, Financial Accounting
Education
Algonquin College of Applied Arts and Technology 2001 — 2001
2 Year Diploma, Computer Programming/Programmer, General
University of Ottawa 1990 — 1995
Bachelor of Commerce (B.Com.), Accounting, Magna Cum Laude
OpenPeak Inc. August 2014 - February 2015
Unify (Formerly Siemens Enterprise Networks) October 2013 - July 2014
Siemens Enterprise Networks October 2007 - October 2013
Siemens ICN 1999 - 2007
Mitel Networks March 1997 - December 1998
Telesat/Nortel/Ericsson June 1990 - December 1994
Skills
MGCP, Call Processing, ISUP, NSN, H.248, Intelligent Networks, SS7, ClearQuest, Media Gateways, Telecommunications, System Testing, SIP, VoIP, IP, Softswitch, Wireshark, RTP, Unix, Integration, TCP/IP, Wireless, Ethernet, ClearCase, Testing, Linux
Education
Carleton University 1984 — 1990
Bachelor, Electrical Engineering
City of Ottawa September 2012 - Present
Mitel Networks July 2009 - August 2012
Mitel Networks January 1995 - June 2009
Mitel Networks September 1988 - December 1994
Education
Algonquin College of Applied Arts and Technology 1981 — 1982
Technician, Technical
Charter Communications August 2013 - Present
Charter Communications March 2010 - August 2013
Xerox / Sierra Office Solutions February 2009 - March 2010
Mitel Networks March 2007 - November 2008
Gannett 2004 - 2007
Clear Channel Outdoor 2002 - 2004
NBC News 1997 - 2002
Octel Communications 1995 - 1996
US Signal 1990 - 1995
Skills
Cold Calling, Project Management, K-12 Education Networks, B2B, Management, Call Centers, Sales Process, Direct Sales, Selling, Strategy, Telephony, MPLS, Managed Services, VoIP, Wireless, Team Management
Education
Central Michigan University 1985 — 1988
BS in BA, Marketing
Stanley Healthcare Solutions February 2010 - Present
Goulbourn Basketball Association 2006 - Present
Mitel Networks 1996 - 2008
Mitel Networks 1991 - 1996
Skills
VoIP, Product Development, Customer Relations, Telecommunications, Project Planning, Embedded Systems, Problem Solving, Integration, Team Leadership, PMP, Software Development, Cross-functional Team..., Process Improvement, Networking, Management, Customer Service, MS Project
Education
Ryerson University 1978 — 1981
B Technology, Electrical Technology
TriZetto Corporation September 2011 - Present
AZtec Communication Services January 2009 - Present
Apriva, LLC March 2010 - November 2011
Mitel Networks August 2005 - August 2008
Chromalloy Arizona August 2003 - August 2005
Interstate Brands Incorporated June 1990 - January 2000
Skills
Technical Communication, CMS, Wordpress, Drupal, RoboHelp, Joomla, FrameMaker, HTML, PhotoShop, CSS, Online Help, SEO, Email Marketing, Eclipse, Adobe Acrobat, MySQL, Information Architecture, SharePoint, Content Management, Editing, Photoshop, Content Development, Usability, Adobe Creative Suite, XHTML, Software Development, E-Learning, Single Sourcing, Web Development, Web Design, ADDIE, Technical Writing, Web Services, Dreamweaver, Online Marketing, Captivate, Manuals, Visio, Software Documentation, Guides, Scrum, Instructional Design, Agile Methodologies, Technical Documentation, SnagIt, Training, DITA, SEM, Website Development, Social Media
Education
Arizona State University 2001 — 2003
B.S, Multimedia Writing and Technical Communication
Arizona State University, W. P. Carey School of Business 2001 — 2003
B.S., Business Administration, Business Administration and Management, General, 3.94 GPA
Mesa Community College 2000 — 2001
A.A, Computer Information Systems, 4.0 GPA
TELUS Health March 2013 - Present
MD Physician Services Inc. August 2011 - March 2013
Mitel Networks July 2009 - January 2011
Adobe Systems 2007 - 2008
Hewlett-Packard 2006 - 2007
CRYPTOCard 2005 - 2006
Nortel 2002 - 2005
Nortel 1999 - 2002
Nortel 1997 - 1999
Theratronics International Ltd. 1995 - 1997
Skills
DNS, TCP/IP, VPN, Windows Server, DHCP, Integration, Unix, HP, Oracle, Technical Support, Microsoft SQL Server, System Administration, Windows, Network Administration, Solaris, Telecommunications, MySQL, LAN-WAN
Education
Algonquin College of Applied Arts and Technology 2011 — 2011
Diploma, Oracle 11g Database Administration
Fanshawe College 1985 — 1988
Diploma, Business - Data Processing
Cisco Systems May 2000 - Present
Mitel 1995 - 2000
Mitel Networks 1995 - 2000
Tata Consultancy Services 1991 - 1993
Skills
Service Providers, Cloud Computing, Ethernet, MPLS, Virtualization, SIP, Data Center, VoIP, Product Strategy, Carrier Ethernet, VPLS, LAN Switching, Multicast, Product Management, Go-to-market Strategy, Routing, Distributed Systems, Software Development, IP, Network Design, Cisco Technologies, QoS, Pre-sales, Network Security, Network Architecture, Networking, Unified Communications, IPv6, Routing Protocols, SNMP
Education
New York University 2015 — 2016
Master of Science in Business Analytics (MSBA), Business Analytics and Data Sciences
University of Ottawa / Université d'Ottawa 1996 — 2000
MBA
Netaji Subhas Institute of Technology 1986 — 1990
B.E., Computer Engineering
Mitel Networks May 2014 - Present
Mitel Networks November 2005 - Present
Mitel Networks November 2005 - August 2007
Mitel Networks November 2005 - September 2006
Mitel Networks August 1999 - November 2005
Harris & Rick March 1999 - August 2000
Skills
Corporate Governance, Licensing, Corporate Advisory, Intellectual Property, Contract Negotiation, Mergers, Corporate Law, Employment Law, Legal Writing, Contract Management, Management, Mergers & Acquisitions, Privacy Law, Procurement, Software Licensing, Patents, Litigation Management, Due Diligence, Dispute Resolution, Professional Services, Telecommunications, VoIP
Education
Queen's University 1994 — 1997
LLB, Law
University of Ottawa 1991 — 1994
BSSc, Criminology/Psychology
Mitel Networks August 2002 - Present
Mitel Networks January 1997 - July 2002
Mitel Networks January 1987 - December 1996
RCA Service Company January 1984 - December 1986
Education
Madonna University 1998 — 2000
Certificate, Business Management, Information Systems
Tangerine Software May 2015 - Present
Integrated Research Inc. August 2013 - February 2014
Novitek International October 2012 - February 2013
LinkNow Media November 2011 - March 2012
Mitel Networks September 2008 - December 2008
Canadian Space Agency May 2007 - December 2007
Skills
Microsoft SQL Server, PHP, XML, jQuery, MySQL, CSS, Java, Access, Active Directory..., Microsoft Office..., HTML5, SQL Server 2008 R2, VMWare Workstation, Microsoft Outlook, Oracle, TOAD for Oracle, T-SQL Stored Procedures, Business Intelligence, SQL Server 2012
Education
Concordia University 2006 — 2011
Bachelor's Degree, Computer Science (Software Systems option), B-
Saint-Patrick's High School
Saint-Patrick's High School
Saint-Patrick's High School
Mitel Networks April 2015 - Present
Mitel Networks September 2000 - April 2015
Mitel August 1999 - September 2000
Mitel August 1996 - August 1999
Mitel October 1993 - August 1996
Honeywell Aerospace January 1991 - October 1993
Mitel November 1988 - January 1991
Skills
VMware, VoIP, Unified Communications, IP, SIP, Virtualization, LAN-WAN, Blackberry Enterprise..., Telephony, Unified Messaging, Telecommunications, CCNA, SIP Trunking, VCA-DT, VMWare ESX/ESXi, VMware View, MVS, Networking, Lync, Google Apps, Trials, Project Planning, vCentre, Cloud Applications, VMware Infrastructure, vCloud, Hyper-V, Cloud Computing IaaS, TCP/IP, Cloud Computing
Education
Algonquin College of Applied Arts and Technology 1983 — 1987
Electronics Engineering technologist, Telecommunications
Government of Canada June 2011 - Present
Government of Canada July 1992 - October 2014
Mitel Networks 1985 - 1992
Mitel 1982 - 1992
Bell Canada 1973 - 1980
Skills
ACD, IVR, CTI, Telecommunications, Call Center, SIP, VoIP, Telephony, Call Logging, Unified Communications, TDM, Product Management, T1, WAN, Managed Services, Workforce Management, ISDN, Call Centers, Network Architecture, Integration, Networking, Contact Centers, Genesys, Security, Unified Messaging, Video Conferencing, Service Delivery, Voice Mail, Professional Services, LAN-WAN, Switches, Cisco Technologies, Wireless, Cisco Call Manager, Data Center, Avaya, IP, Network Design, SIP Trunking, Ethernet, Solution Selling, TCP/IP, Wireless Networking, Cloud Computing, Customer Experience, ITIL, Troubleshooting, IP PBX, Inbound Marketing, Mobile Devices
Education
McMaster University 1975 — 1979
None, Engineering
ShoreTel September 2012 - Present
ShoreTel April 2012 - September 2012
Mitel Networks November 2006 - March 2012
Mitel November 2006 - May 2011
TTI October 1999 - November 2006
Masters Communications, Inc. March 1995 - September 1999
Skills
Unified Communications, VoIP, Virtualization, Cloud Computing, VMware, Solution Selling, Channel, Direct Sales, Managed Services, Channel Partners, Pre-sales, Telecommunications, IP, Data Center, Telephony, Enterprise Software, Professional Services, SIP, Selling, CRM, Networking, Account Management, MPLS, Call Centers, Security, Wireless, SaaS, SIP Trunking, Sales, Sales Management, Hosted Services, Co-location
Education
The University of Texas at Austin 1986 — 1990
English Literature, Marketing
The University of Texas at Austin
Allstate Insurance July 2015 - Present
John Galt Insurance Agency December 2014 - June 2015
Blue Cross Blue Sheild of Florida/Florida Blue September 2012 - September 2014
Communications Supply Corp. February 2012 - October 2012
AT&T August 2010 - February 2012
Mitel Networks December 2003 - November 2008
Mitel Networks 2003 - 2008
Skills
VoIP, Call Center, Direct Sales, Call Centers, Telecommunications, New Business Development, Business Development, Sales, Cisco Technologies, Customer Satisfaction, Marketing, Managed Services, Account Management, Customer Service
Education
Broward College 1979 — 1981
N/A, Communications, Accoustical Engineering
MidCo Inc. September 2014 - Present
Mitel Networks 1994 - September 2014
Skills
Unified Communications, Managed Services, Solution Selling, VoIP, Channel, Telephony, Telecommunications, Direct Sales, SIP, IP, Account Management, Channel Sales, Professional Services, SIP Trunking, Wireless, MPLS, Networking, Channel Partners, Integration, Call Centers, Co-location, Virtualization, SaaS, Hosted Services, Video Conferencing, Ethernet, Cloud Computing, Enterprise Software, Data Center, WAN, LAN-WAN
Education
Arizona State University 1984 — 1989
Bachelor of Science (BS), Communications/Marketing
Mitel Networks September 2009 - Present
Skills
Lync Server 2010, .NET, Microsoft SQL Server, Windows Server, IIS, Telephony, Troubleshooting, Windows, TCP/IP, Virtualization, VMware, HTML, Visual Studio, Hyper-V, SIP, Lync, Active Directory, DNS
Education
Algonquin College of Applied Arts and Technology
Intel Corporation July 2013 - Present
Apriva November 2010 - Present
Mitel Networks 2007 - 2010
Intel Corporation January 2006 - December 2006
Arizona State University 2005 - 2005
CDOT 1999 - 2002
Skills
Agile Methodologies, Software Engineering, Test Automation, Scrum, Software Development, C++ Development, Microsoft SQL Server, Multithreading, Java, Test Planning, Eclipse, Visual Studio, C#, Testing, Object Oriented Design, Linux, SDLC
Education
Arizona State University 2005 — 2006
MS, Computer Science
Polyt
Polyt
Research In Motion User Experience LeaderMitel NetworksMarch 2014 - Present
Mitel Networks 2000 - 2006
Hippo Design Inc 1999 - 2000
Per Mollerup Designlab 1997 - 1998
CBD A/S 1994 - 1998
Skills
Design Strategy, Industrial Design, Design Thinking, Product Design, Rapid Prototyping, User-centered Design, Experience Design, User Experience, Concept Generation, Concept Development, Product Development, Design Management, User Research, User Experience Design, Product Innovation, Design for Manufacturing
Education
Arkitektskolen i Aarhus
Master, Industrial Design
Istituto Europeo di Design, Milan
Industrial Design
General Motors September 2013 - Present
Mitel Networks 2007 - Present
Inter-Tel, Inc (Now part of Mitel Networks) 2004 - 2007
BayPackets Inc 2000 - 2004
Skills
Java, C/C++, Linux, SQL, J2EE, JBoss, Web Services, Unix Shell Scripting, JBoss Application Server, Java Enterprise Edition, Software Design, Distributed Systems, Software Development, ClearCase, Perl, Subversion, Software Engineering, Object Oriented Design, Testing, Test Automation, Debugging, CVS, SIP, Android, Unix, SOAP, C, Shell Scripting, Eclipse, System Architecture, TCP/IP, Bash, Tomcat, C++, Mobile Devices, Cloud Computing, IP, Multithreading, Mobile Applications, Algorithms, JavaScript, OOP, Architecture, VoIP, XML, Mentoring, Technical Documentation, Problem Solving, EJB, Agile Methodologies
Education
IIT Madras
Bachelor of Technology (B.Tech.)
Mitel Networks ManagerErnst & Young2005 - 2010
Education
Dalhousie University
Guardian 8 Corporation August 2014 - April 2015
Intel Corporation March 2013 - July 2014
Mitel Networks January 2008 - September 2012
Mitel Networks January 2005 - January 2008
Maricopa County Public Health January 2004 - January 2005
Canyon State Courier January 2003 - January 2004
British Motor Classics January 1997 - January 2003
Skills
Electronics, Telecommunications, Hardware, Testing, Microcontrollers, Schematic Capture, Troubleshooting, Debugging, Digital Signal..., Integration, Manufacturing
Education
DeVry University 1997 — 1999
Associate of Applied Science, Electrical Engineering
Mitel Networks October 2013 - Present
MoodPik Inc. February 2012 - February 2015
Mitel Networks (Acquired Cambrai Solutions) May 2012 - October 2013
Cambrai Solutions (Acquired by Mitel Networks) August 2011 - April 2012
Canadian Bank Note February 2007 - August 2007
Hydro One September 2002 - August 2003
Skills
Software Development, Web Services, Java, JBoss Application Server, Eclipse, JavaScript, Linux, Tomcat, Hibernate, Ant, jQuery, XML, Team Management, Leadership, Agile Project Management, Certified Scrum Master..., Scrum, Start-up Environment, J2EE Application..., PostgreSQL, MySQL, Java Enterprise Edition, Team Leadership, Project Management, Full SDLC, API Development, J2EE Web Services, JPA, Spring, RESTful WebServices, Servlets, EJB, JSP development, Android Development, MongoDB, Oracle, Nginx, PHP, JUnit, TestNG, JDBC, Maven, Git, CVS, Object Oriented Design, HTML, CSS, AJAX, Node.js
Education
McGill University 2007 — 2012
Doctor of Philosophy (PhD), Computer Science
McGill University 2004 — 2006
Master's degree, Computer Science