Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
USAA January 2013 - Present
Ameriprise Auto & Home Insurance June 2006 - April 2010
Progressive Insurance June 2005 - June 2006
Progressive Insurance March 2003 - June 2005
Progressive Insurance January 2003 - March 2003
Progressive Insurance January 2000 - January 2003
Skills
Property Damage, Claim, Employee Benefits, Training, Liability, Insurance, Personal Injury, Commitment to Customer..., Highly detail oriented, Claims Handling, Liability Analysis, Casualty, Property, General Insurance, Claim Investigation, Underwriting, Time Management, Claims Resolution, Customer Service
Education
Tiffin University 2002 — 2004
B.A, Organizational Business Management
Lakeland Community College 1999 — 2002
A.A., Associate, Liberal Arts
North High School 1994 — 1999
College preparatory
Spectrum October 2013 - Present
Vocational Guidance Services December 2012 - October 2013
Achievement Centers for Children June 2013 - August 2013
Progressive Insurance September 2007 - August 2010
Skills
Training, Customer Service, PowerPoint, Job Coaching
Education
Cleveland State University 2010 — 2013
Bachelor of Arts (B.A.), Speech and Hearing
Lakeland Community College 2007 — 2009
Associate of Arts (A.A.)
Company 119 July 2015 - Present
Boost Creative Marketing June 2011 - Present
Progressive Insurance June 2001 - June 2003
Orlando Baking Company June 1998 - July 2001
Skills
Social Media, Advertising, Social Media Marketing, Marketing, Brand Awareness, Marketing Strategy, Website Development, Google Analytics, Web Project Management, SEO, Brand Loyalty, Online Advertising, Online Marketing, Google Adwords, SEO copywriting, Brand Development, Creative Strategy, Client Relations Skills, Marketing Copy, Web Services, Copywriting, Client Representation, Television Producing, Commercials, Eblasts, B2B Marketing, B2B Marketing Strategy, Web Marketing, Account Management, Email Marketing, Marketing Communications, Networking, Mobile Internet, Idea Generation, Promotions, Web Development, Advertising Agency, Radio Advertising, Copy Editing, Digital Marketing, Digital Media, Management, Integrated Marketing, Facebook, Strategy
Education
Lakeland Community College 1998 — 2000
Advertising
Willoughby South High 1992 — 1996
Progressive Insurance July 2013 - Present
Progressive Insurance June 2012 - July 2013
Neece, Malec, Seifert, & Vitaz Inc. July 2009 - May 2012
Parts Pro Automotive Warehouse July 2008 - July 2009
Skills
Filing, Administrative..., Customer Service, Data Entry, Invoicing, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Imaging, Medical Terminology, Organization, PowerPoint, Problem Solving, Priority Setting, Payroll, Secretarial Skills, Phone Skills, Claim, Customer Satisfaction, Team Building, Public Speaking
Education
Lakeland Community College 2007 — 2009
Associate of Arts, General Arts
Mentor High School 2006 — 2009
Diploma, Core
Progressive Insurance November 2001 - Present
Skills
Leadership, Requirements Analysis, Agile Methodologies, Microsoft Excel, SDLC, Process Improvement, Business Analysis, Training, Testing, Analysis, SharePoint, XML, Customer Service, Software Documentation, Outlook, Requirements Gathering, Team Building, Research
Education
Lakeland Community College
Associate of Applied Business Degree, Business Information Management
University of Memphis, Center for Research in Educational Policy August 2015 - Present
Robinson Memorial Hospital February 2015 - August 2015
Robinson Memorial Hospital November 2014 - August 2015
Classic Auto Group October 2012 - August 2014
Progressive Insurance July 2011 - October 2012
Huntington National Bank June 2010 - July 2011
Skills
Healthcare, Microsoft Word, Phone Etiquette, Hospitals, PowerPoint, Public Speaking, Customer Service, Multi-line Phone, Dietetics, Receptionist Duties, Customer Oriented, Communication Skills, Hosting, Apple OS, Microsoft Office, Email, Writing, Motivation, Kindness, Passion for Helping..., Helping Clients, Sales, Time Management, Telephone Skills, Customer Satisfaction, Data Entry, Event Planning, Teamwork, Training, Critical Thinking, Call Centers, Leadership, Clinical Research, Health Education, Team Building, Negotiation, Nutrition, Wellness, Microsoft Excel, Community Outreach, HIPAA, Customer Retention, Registration, Health Insurance, Emergency Room, Emergency Services, Quality Patient Care, Research, Employee Training
Education
The University of Memphis 2015 — 2017
Master’s Degree, Nutrition Sciences
Kent State University 2012 — 2015
Bachelor’s Degree, Dietetics and Clinical Nutrition Services
Lakeland Community College 2008 — 2011
Associate of Arts (A.A.), Dietetics and Clinical Nutrition Services
Progressive Insurance June 2013 - Present
Progressive Insurance January 2011 - Present
Transworld Entertainment October 2009 - December 2011
Pat Catans July 2009 - October 2009
Game Crazy July 2006 - June 2009
Skills
Management, Probing, Confidence Building, Information Technology, Property & Casualty..., Schedules, Communication, Customer Service, Customer Satisfaction, Customer Insight, Customer Retention, Long-term Customer..., Organization, Windows 7, Outlook, Listening to customers, PowerPoint, Microsoft Excel, Coaching, Spreadsheets
Education
Lakeland Community College 2006 — 2010
Associate's degree, Business Administration and Management, General
J.O. Combs Unified School District IT Support TechnicianCloudBlue Technologies, an Ingram Micro companyNovember 2013 - May 2015
Progressive Insurance October 2012 - October 2013
Progressive Insurance October 2009 - October 2012
Progressive Insurance March 2006 - October 2009
AT&T 1998 - 2005
Skills
Active Directory, Windows 7, Windows XP, Windows Server, SharePoint, Lotus Notes, Troubleshooting, Technical Support, Call Centers, Visio, Software Documentation, Insurance, Customer Service, Help Desk Support, Computer Hardware, BMC Remedy, Servers, Disaster Recovery, VMware, Access
Education
Lakeland Community College 2012 — 2014
Associate's degree, Management Information Systems, General
Progressive Insurance 2013 - Present
Progressive Insurance January 2004 - Present
Education
Lakeland Community College 1995 — 1999
Associate of Arts (A.A.), Early Childhood Education and Teaching
Riverside High School 1990 — 1994
Progressive Insurance June 2004 - Present
Progressive Insurance February 2003 - June 2004
Progressive Insurance April 2001 - February 2003
MetLife March 1999 - April 2001
Skills
Call Centers, Insurance, Property & Casualty..., General Insurance, Process Improvement, Claim, Customer Satisfaction, Customer Service, Customer Retention, Customer Experience, Liability, Underwriting, Call Center, Management, Performance Management, Training
Education
Lakeland Community College 1995 — 2008
Euclid High School 1990 — 1994
Cornerstone IT March 2015 - July 2015
Case Western Reserve University - School of Medicine November 2014 - February 2015
Dots, LLC June 2013 - April 2014
Aclara Systems January 2009 - April 2013
Sorenson Communications February 2009 - April 2009
Progressive Insurance January 2007 - December 2008
Progressive Insurance November 1998 - January 2007
Rockwell Automation May 1994 - August 1994
Skills
Web Design, Software Installation, Wireless Networking, Networking, Troubleshooting, Windows Server, SharePoint, Windows 7, Active Directory, Adobe Photoshop, Windows Systen Update..., Symantec Endpoint..., Windows 2008 Server, Microsoft System Center..., Good for Enterprise, Altiris Console, Microsoft Office, LAN-WAN, Microsoft Visual Studio..., HTML, XHTML, CSS3, JavaScript, Lotus Notes, Mercury Test Tools, CompTIA Network+, Help Desk Support, Visual Studio, CSS, Technical Support, TCP/IP, Hardware, Windows, VPN, Photoshop, Windows XP, Servers
Education
Rochester Institute of Technology 1992 — 1996
Applied Associate of Science, Applied Computer Technology
Lakeland Community College 2007 — 2009
Associate of Applied Business degree, Web Content Developer Concentration
New Horizon Training Center 2012 — 2012
CompTIA Network +
Mayfield High 1987 — 1992
Diploma, General Studies
Dell Software Inc May 2013 - October 2013
TERiX May 2011 - May 2013
STERIS Corporation November 2006 - May 2011
SourceOne Healthcare Technologies August 2003 - October 2006
Progressive Insurance May 1990 - December 2002
Skills
Oracle--Email/Outlook--N..., Customer Satisfaction, Customer Service, Training, Sales Operations, Cross-functional Team..., Salesforce.com, New Business Development
Education
Lakeland Community College 1984 — 1986
Business / Art
Mentor High School 1980 — 1984
Diploma, Business/ Art
Ohio Department of Health October 2009 - Present
Progressive Insurance March 2009 - December 2009
University Suburban Health Care June 2009 - October 2009
Lake Health September 1976 - 2009
Kohl's Department Stores November 2007 - June 2008
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Hospitals, Team Building, Strategic Planning, Healthcare, EMR, Healthcare Information...
Education
Lakeland Community College
Youngstown State University
Progressive Corporation 2010 - Present
Progressive Insurance 2006 - Present
Progressive Insurance 2000 - 2006
Progressive Insurance 1996 - 2000
Skills
FMLA, STD, LTD, Disability Benefits, Benefits Administration, Employee Benefits, Human Resources, Recruiting, Training, Employee Training, Interviews, Conflict Resolution, Employee Relations, Leadership Development, Team Building, Training Delivery, Outlook, Payroll, PeopleSoft, Coaching
Education
Lakeland Community College
Winkler Agency January 2015 - Present
Bankers Life and Casualty Company August 2014 - December 2014
Foundations Worldwide July 2012 - January 2014
Progressive Insurance 2007 - 2012
Skills
Licensed Property &..., Life Insurance, Term Life Insurance, Fixed Annuities, Health Insurance, Long-term Care, Retirement Planning, Homeowners, Property Damage, Call Centers, Motorcycle, Invoicing, Accounts Receivable, Deposits, Journal Entries, Accounts Payable, Account Reconciliation, Whole Life, Insurance, Casualty Insurance, Property, Accident, Critical Illness, Commercial Insurance
Education
The University of Akron 2013 — 2016
Bachelor of Business Administration (BBA), Accounting
Lakeland Community College
Lorain County Community College
Progressive Insurance November 2011 - January 2015
Progressive Insurance March 2010 - November 2012
Progressive Insurance March 2009 - March 2010
Progressive Insurance September 2004 - March 2009
Progressive Insurance July 1999 - September 2004
Skills
Insurance, Customer Service, Call Centers, Data Entry, Healthcare, Outlook, Process Improvement, Lotus Notes, Access, Microsoft Excel, Microsoft Office, SharePoint, Microsoft Word, Employee Benefits, Training, PowerPoint, Business Analysis, Property & Casualty..., PeopleSoft, Time Management, Leadership, Teamwork, Nursing Process, Patient Safety, Patient Education
Education
Lakeland Community College 2012 — 2014
Nursing, Registered Nursing/Registered Nurse
Lakeland Community College 2004 — 2008
Associate's Degree, Science/Arts
JPMorgan Chase & Co. May 2015 - Present
JPMorgan Chase January 2013 - Present
JPMorgan Chase April 2012 - January 2013
Progressive Insurance June 2011 - April 2012
Valvoline Instant Oil Change September 2005 - June 2011
Valvoline Instant Oil Change September 2005 - April 2011
Valvoline Instant Oil Change September 2005 - April 2011
Subway October 2002 - February 2004
Skills
Microsoft Office, Microsoft Technologies, Networking, Customer Satisfaction, Customer Service, Management, Sales, Training, Leadership, Troubleshooting, Social Networking, Recruiting, Windows 7, Budgets, Team Leadership, Retail, Customer Retention, Insurance, Inventory Management, Accounting, Team Building, Account Management, Interviews, Time Management
Education
Lakeland Community College 2008 — 2012
Transferring to Franklin University, Organizational leadership; Human Resource Management, Business Law, and Organizational Behavior
Tallmadge High School 1991 — 1995
Diploma, General
La Parola Scritta, LLC 2012 - Present
Sherwin-Williams Headquarters, Cleveland March 2009 - October 2011
Progressive Insurance August 1999 - July 2008
Skills
Event Planning, Marketing, Project Management, Analysis, Negotiation, Administrative..., Outlook, Office Management, Customer Service, Microsoft Excel, Lotus Notes, PowerPoint
Education
Lakeland Community College 2006 — 2010
Liberal Arts, Business and Communication, 3.0
Auburn Career Center
2 yr. Cert. - Business, Information Technology
ControlSoft Inc. May 2013 - Present
The Veale Foundation/HTV Industries November 2011 - January 2012
Progressive Insurance November 2006 - February 2009
Progressive Insurance September 2003 - November 2006
Progressive Insurance November 1998 - September 2003
Xonex International February 1998 - July 1998
Things Remembered/Cole National October 1992 - May 1997
Skills
Marketing, Project Management, Marketing Communications, Event Planning, Office Administration, Property & Casualty...
Education
Lakeland Community College
Business Management-Marketing
In Kate's Care August 2015 - Present
Progressive Insurance February 2015 - Present
PNC January 2011 - December 2012
Alltel Wireless August 2008 - February 2010
Skills
Childcare, Working With Children, Child Development, Customer Experience, Organizational..., Leadership, Home Care, Family Caregiving
Education
Lakeland Community College 2005 — 2006
Paralegal Studies
Greg Noble LLC February 2015 - Present
Progressive Insurance December 2013 - Present
TEKsystems / Progressive Insurance May 2013 - December 2013
STERIS Corporation January 2012 - May 2013
STERIS Corporation June 2011 - January 2012
STERIS Corporation August 2010 - June 2011
STERIS Corporation January 2006 - August 2010
Skills
JavaScript, C#, .NET, ASP.NET, Android, Ext JS, Visual Studio, JSON, PHP, MVC, WCF, CSS, Oracle, Xcode, Web Applications, Mobile Applications, Subversion, Java, SQL, Sencha, AJAX, Web Development, Web Services, PhoneGap, NUnit, HTML, Stubbing, Quality Center, Entity Framework, Unity, rhinomocks, Web Services API, TFS, REST, HTML 5, Software Development, Eclipse, IIS, ASP.NET MVC
Education
Free Code Camp 2015 — 2018
Full Stack Web Development, Computer Software Engineering
Lakeland Community College 2006 — 2011
Associate of Arts, Web Content Development
Mentor High School
Progressive Insurance September 2014 - Present
Safeguard Properties October 2013 - September 2014
PNC 2011 - 2013
Subway Restaurants March 2010 - August 2011
Charlotte Russe November 2009 - February 2010
Blue Chip Mfg January 2006 - October 2009
Skills
Retail Banking, Management, Banking, Sales
Education
Lake Catholic High School
Lakeland Community College
Downtown Cleveland Alliance September 2007 - Present
Downtown Cleveland Alliance September 2007 - Present
Lakeland Community College June 2007 - August 2007
Lakeland Community College July 2002 - May 2003
Progressive Insurance December 1997 - January 2001
Skills
Administrative..., Event Management, Access, Non-profits, Event Planning, Microsoft Office, Executive..., Office Management, Vendor Relationships, Nonprofits, Travel Arrangements, Policy, Administrative...
Education
Lakeland Community College 2004 — 2007
Business, Management
Lakeland Community College 2003 — 2007
Associate of Applied Business, Office Management
Progressive Insurance 2014 - Present
Progressive Insurance July 2012 - July 2014
Walgreens March 2005 - July 2012
Sterling Jewelers 1996 - 2004
Skills
Store Management, Loss Prevention, Retail, Merchandising, Visual Merchandising, Inventory Management, Customer Satisfaction, Retail Sales, Customer Service, Inventory Control, Sales, Time Management
Education
Lakeland Community College
Associate of Arts (A.A.)
Lakeland Community College September 2001 - Present
Willoughby United Methodist Church January 2002 - May 2007
Malone University March 2002 - December 2004
Cleveland State University August 2000 - December 2001
The City Mission January 1999 - December 2000
Sherwin Williams May 1997 - January 1999
Progressive Insurance August 1994 - May 1997
Skills
Public Speaking, Fundraising, Nonprofits, Higher Education, Training, Community Outreach, Research, Leadership Development, Teaching, Program Development, Team Leadership, Non-profits, Management, Workshop Facilitation, Editing, Marketing Strategy, Process Improvement, Marketing, Volunteer Management, Adult Education, Curriculum Development, Microsoft Office, Entrepreneurship, Organizational..., Distance Learning, Coaching, Social Media, Project Management, Creative Writing, Strategic Planning, College Teaching, Budgets, Public Relations, Team Building, Curriculum Design, Student Development
Education
Weatherhead School of Management at Case Western Reserve University 1996 — 1997
Master of Business Administration (M.B.A.), Intl. Mgmt. / Cert. in Public Policy, 3.0
The University of Akron 1994 — 1996
Bachelor's Degree, Marketing, 3.40 Cum Laude
Lakeland Community College 1992 — 1994
Business Management
Benjamin Logan High School 1980 — 1984
High School, college prep
Progressive Insurance May 2010 - Present
Progressive Insurance June 2008 - July 2010
Progressive Insurance January 2007 - June 2008
Progressive Insurance December 2003 - January 2007
Progressive Insurance July 2002 - March 2003
Skills
SharePoint, SSIS, Lotus Notes, Databases, SDLC
Education
Lakeland Community College 1994 — 1997
Business
West Geauga High School 1988 — 1992
FedEx Services October 2013 - Present
FedEx Services July 2009 - October 2013
FedEx Custom Critical July 2006 - July 2009
Progressive Insurance January 1994 - June 2006
Concurrent Computer Corporation October 1989 - December 1993
Skills
Disaster Recovery, Compliance, Business Continuity, Emergency Management, Change Management, Testing, Policy, Requirements Analysis, Program Management, Process Improvement, Incident Management, Business Analysis, Documentation, SOX, Quality Assurance, Leadership, Analysis, Computers, Computer Proficiency, Training, Computer Security, Governance, Project Management, Visio, Security, SharePoint, PMP
Education
Ohio University 2015 — 2018
Master’s Degree, Information and Telecommunications Systems
The University of Akron 2011 — 2014
B.S, Emergency Management & Homeland Security, Magna Cum Laude
The University of Akron 2011 — 2014
Associate's Degree, Criminal Justice Technology - Public Safety & Security Administration, With Highest Distinction
Lakeland Community College 2009 — 2011
Emergency Management
Progressive Insurance January 2014 - Present
Horseshoe Casino June 2013 - Present
Safeguard Properties March 2012 - August 2012
Dunkin' Donuts National DCP, LLC December 2011 - March 2012
Eye Master February 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Internet, Typing, Email, Administrative..., Customer Service, Facebook, Insurance, Sales, Interviews
Education
Lakeland Community College 2011 — 2015
Criminal Justice and Corrections
Harvey High School 2006 — 2010
dipolma
Love Insurance Agency June 2015 - Present
Progressive Insurance July 2013 - August 2014
Classic Auto Group December 2011 - July 2013
McKinney Advertising & Public Relations September 2010 - December 2010
Skills
Driven, Creative, Efficient, Cooperative, Dependable, Hard Working, Mature, Highly Motivated, Microsoft Word, Leadership, Microsoft Excel, Customer Service, Microsoft Office
Education
Cleveland State University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Lakeland Community College 2010 — 2012
Progressive Insurance August 2011 - Present
Progressive Insurance October 2008 - August 2011
Progressive Insurance January 2005 - October 2008
Skills
Insurance, Licensed Property &..., Property Damage, Process Improvement, Customer Service, Liability Analysis, Customer Service..., Customer Retention, Commercial Insurance, Liability, Property & Casualty..., Change Management, Escalation Resolution, Coaching, Call Centers, Sales, Sales Management, Claim, Casualty, Underwriting
Education
Lakeland Community College 2000 — 2002
Associate's degree, Business Administration and Management, General
Grange Mutual Insurance February 2004 - Present
University of South Florida January 2003 - December 2003
Progressive Insurance July 1996 - January 2003
ABB April 1993 - July 1996
Progressive Insurance March 1987 - April 1993
Skills
Property Damage, Process Improvement, Claim, Customer Service, General Insurance, Claims Management, Subrogation, Liability, Insurance, Commercial Insurance, Property & Casualty..., Team Building, Legal Liability, Commercial Lines, Casualty, Workers Compensation, Claim Investigation, Inland Marine
Education
University of South Florida 2000 — 2003
BA, Economics, International Business
Lakeland Community College 1988 — 1992
AAB, Computer Tech
Insurance Institute of America
AIC, Associate in Claims
Progressive Insurance March 2003 - Present
Progressive Insurance March 2003 - Present
Progressive Insurance September 2008 - December 2008
Progressive Insurance May 2007 - November 2007
Skills
Customer Service, Insurance, Event Management, Catering, PeopleSoft, People Skills, Data Analysis, Quality Assurance, Insurance Claims, Claims, Microsoft Office 2010, Customer Service..., Claim, Business Analysis, Problem Solving
Education
Lakeland Community College 2011 — 2015
Associates Degree; obtaining my Bachelors in Business/Health Care Management, Business/Corporate Communications, 3.6
Progressive Insurance January 2012 - Present
Progressive Insurance Company January 2011 - January 2012
Education
Lakeland Community College 1999 — 2002
Alpha Imaging November 2011 - Present
Nationwide Insurance 2008 - 2011
Progressive Insurance 2001 - 2007
Skills
Customer Service, Purchasing, Bill of Materials, Property & Casualty..., Invoicing, Process Improvement, Customer Satisfaction, Data Entry, Call Centers, Commercial Insurance, Management, Troubleshooting, Software Documentation, Hospitals, Healthcare Information..., Medical Devices, PACS
Education
Lakeland Community College 2008 — 2011
Associate's degree, Social Work
Buckely-Loda 1983 — 1986
Progressive Insurance 2013 - 2014
Skills
Customer Relations, Customer Service, Insurance, Claims Handling, Clerical Skills, Human Resources
Education
Lakeland Community College 2012 — 2013
Business Administration and Management, General
Progressive Insurance January 2012 - Present
Progressive Insurance February 2009 - Present
Progressive Insurance September 2005 - February 2009
Princeton Search, formerly Management Recrutiers) 1997 - 2005
The Cleveland Indians 1994 - 1997
Skills
Leadership/People..., Strategic Partnerships, Organizational Change, Targeted Selection, Interviewing, Performance Management, Talent Management, Coaching, Career Development, Leadership Development, Sourcing, Talent Acquisition, Management, Interviews, Change Management, Human Resources, Training, Leadership, Employee Engagement, Recruiting, Team Building, Applicant Tracking..., Onboarding, Networking, Deferred Compensation, Technical Recruiting, Social Networking, College Recruiting, Vendor Management, Internet Recruiting, Employee Relations
Education
Lakeland Community College 1978 — 1979
Progressive Insurance May 2004 - Present
Progressive Insurance January 2000 - May 2004
Progressive Insurance 1997 - 2000
Progressive Insurance 1992 - 1997
Skills
SDLC, Quality Center, Agile Methodologies, Quality Assurance, Testing, Software Quality..., Requirements Analysis, Requirements Gathering, SharePoint, Analysis, Software Documentation, Program Management, Management, Test Planning, Leadership, Visio, User Acceptance Testing, Business Analysis, Process Improvement, QTP, Waterfall, Business Requirements, Test Cases, System Testing, Defect Tracking, Software Development, IT Management, Test Automation, Regression Testing, DB2, Software Project..., SQL, Test Strategy, Test Management, Exploratory Testing, Agile Project Management, Manual Testing, Agile Testing, LoadRunner, TFS, VBScript, Performance Testing, Integration Testing, Scrum, COBOL, Black Box Testing, Systems Analysis, Mainframe, Microsoft SQL Server, HP QTP
Education
Lakeland Community College 2004 — 2007
Associates, Business Information Management
IT University - Essential Facilitation
Windstream September 2015 - Present
Hospice of the Western Reserve April 2014 - October 2014
Progressive Insurance August 2008 - October 2013
Progressive Insurance May 2005 - August 2008
Progressive Insurance March 2003 - May 2005
LOGOS Communications 1999 - 2003
Skills
SharePoint, Data Center, SDLC, Information Technology, Business Analysis, ITIL, Disaster Recovery, Vendor Management, IT Management, Visio, IT Strategy, Enterprise Architecture, Requirements Gathering, PMP, Requirements Analysis
Education
Lakeland Community College 1983 — 1986
Business Management
Progressive Insurance January 2004 - Present
Compuware March 2001 - December 2003
Skills
Testing, Security, Project Management, Change Management, Release Management, Agile Methodologies, Business Analysis, Enterprise Software, ITIL, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Development, Vendor Management
Education
Lakeland Community College 1999 — 2000
Certificate, Microcomputer Client/Server
Ohio University 1991 — 1995
B.S., Biology
Medical Mutual of Ohio July 2007 - Present
Progressive Insurance 2003 - 2007
Agilysys 2000 - 2003
Cardinal Home Products April 1998 - April 2000
Renaissance October 1997 - December 1998
Skills
C#, TFS, Agile Methodologies, .NET, Project Management, JavaScript, Microsoft SQL Server
Education
Lakeland Community College 1997 — 2004
Associates, Computer Arts
Progressive Insurance December 2008 - Present
Progressive Insurance December 2008 - December 2011
Progressive Insurance July 2007 - December 2007
Progressive Diversified Business Group 1991 - 2002
Skills
Requirements Gathering, Insurance, Agile Methodologies, SDLC, XML, Vendor Management, Visio, SharePoint, Requirements Analysis, Property & Casualty..., Process Improvement, Information Architecture, Claim, Business Analysis, Software Project..., Agile Project Management, Business Requirements, Software Documentation
Education
Lakeland Community College 1990 — 1995
Associate of the Arts
Progressive Insurance June 2006 - Present
Progressive Insurance January 2004 - June 2006
Progressive Insurance January 1997 - January 2004
Skills
XML, Requirements Gathering, C#, Project Management, Analysis, COBOL, Management, Budgets, Coaching, SDLC, SharePoint, Visio, Business Analysis, Microsoft SQL Server, SQL, Requirements Analysis, Systems Analysis, Business Intelligence, Software Documentation
Education
Lakeland Community College
Progressive Insurance IT SYSTEMS ANALYST SRProgressive1979 - Present
Education
Lakeland Community College
St. Marys Church Collinwood November 2010 - Present
Progressive Insurance February 1992 - Present
Skills
Social Media, Event Planning, Analysis, Instructional Design, Marketing, Instructor-led Training, Editing, Social Networking, Leadership Development, Microsoft Office, Process Improvement, Web Design, Lectora, Captivate, Marketing Communications, Strategic Planning, PowerPoint development, Photoshop, Adobe Audition, Video Production, Fundraising
Education
Lakeland Community College 1990 — 1991
Progressive Insurance September 1996 - Present
Skills
QTP, Quality Center, Test Planning, Test Cases, Regression Testing, Software Quality..., XML Spy, Test Automation, Manual Testing, User Acceptance Testing, Test Driven Development, Test Design, Test Strategy, TFS
Education
Lakeland Community College 2007 — 2008
Katherine Gibbs 1992 — 1994
Activities Press April 2007 - Present
Adecco Engineering & Technical February 2006 - October 2006
Progressive Insurance June 1994 - October 2005
Education
Lakeland Community College 1988 — 1990
Progressive Insurance June 1994 - Present
Progressive Insurance February 2003 - February 2005
Education
Lakeland Community College 1993 — 2000
Progressive Insurance August 2011 - Present
Progressive Insurance January 2008 - August 2011
Progressive Insurance January 2005 - January 2008
Progressive Insurance January 1990 - January 2005
Progressive Insurance March 1983 - January 1990
Skills
F5 BigIP, Cisco Technologies, Disaster Recovery, Juniper, VPN, ITIL, Network Architecture, Enterprise Architecture, VMware, Network Security, Active Directory, Data Center, TOGAF, Avaya IP Telephony, Aruba Wireless, EMC Storage, Technical Architecture, Enterprise Architecture..., Windows Server, VMware Infrastructure, Infrastructure, Network Infrastructure, IT Infrastructure Design, Enterprise Storage, Enterprise IT..., Computer Network..., Network Engineering, IT Operations, Firewalls, Storage Area Networks
Education
Lakeland Community College
Associate of Arts (AA)
Progressive Insurance September 1998 - Present
Maaco Enterprises January 1996 - September 1998
Spirit Rent a Car January 1994 - January 1996
Skills
Insurance, Requirements Gathering, SharePoint, SDLC, Visio, Agile Methodologies, Process Improvement, Business Analysis, Microsoft SQL Server, SQL, Requirements Analysis, C#, Software Quality..., Quality Assurance, Testing, Business Requirements, .NET, Systems Analysis, Software Development, Software Documentation
Education
Lakeland Community College
Business Management Information Systems
Progressive Insurance September 2006 - Present
Progressive Insurance 2004 - 2004
Progressive Insurance 2001 - 2004
Slowey Krueger Insurance Agency 1999 - 2001
Skills
Insurance, Call Center, Customer Service, Consultative Selling, Call Centers
Education
Lakeland Community College 1992 — 2007
Big Brothers Big Sisters of Northeast Ohio January 2009 - Present
Progressive Insurance August 1999 - October 2007
Education
FHS
Lakeland Community College
None, Accounting and Real Estate
Progressive Insurance 2013 - Present
Progressive Insurance 2010 - 2013
Progressive Insurance 2004 - June 2010
Skills
Captivate, Content Development, Blended Learning, Employee Training, Instructor-led Training, Training, Leadership, Needs Analysis, Instructional Design, Coaching, Team Building, Insurance, Process Improvement, Web Design, Web Development, Analysis, Task Analysis
Education
Lakeland Community College
Progressive Insurance October 2003 - Present
TJ Maxx October 1994 - June 2003
Skills
Insurance, Risk Management, Property & Casualty..., General Insurance, Commercial Insurance, Claim, Liability, Underwriting, Health Insurance, Customer Service, Claims Management, Life Insurance, Leadership, Sales, Process Improvement
Education
Lakeland Community College 1994 — 1996
West Geauga High School 1975 — 1980
High School
Progressive Insurance Payroll Specialist, Leave of Absence CounselorProgressive InsuranceMarch 1986 - July 2004
Parker Hannifin June 1977 - March 1986
Skills
Human Resources
Education
Lakeland Community College
Associates, Business Management
Progressive Insurance February 2014 - Present
Progressive Insurance October 2010 - February 2014
Progressive Insurance January 2010 - October 2010
Progressive Insurance January 2006 - January 2010
Progressive Insurance February 2004 - January 2006
United States Air Force August 1997 - August 2001
Skills
Cisco Technologies, VPN, Servers, Juniper, Checkpoint, F5 BigIP, VMware ESX, VMware Infrastructure, Cisco Firewall Security, Cisco Wireless, C#, Routers, Switches, Fortinet
Education
Lakeland Community College 2001 — 2003
Associate of Applied Science, Network Engineering - Cisco Systems, 4.0
Chardon High School 1993 — 1997
Progressive Insurance IT HD AuditorProgressive InsuranceNovember 2004 - March 2009
Education
Lakeland Community College 1999 — 2003
A.A.B., , Microcomputer Specialist Degree, Computer / IT Business
Giant Eagle 2011 - Present
Progressive Insurance January 1989 - November 2007
Skills
Administrative..., Management, Office Management, Project Management, Event Planning, PowerPoint, Fax, Customer Service, Leadership, Team Building, Spreadsheets, Time Management, Microsoft Office
Education
Cleveland Institute of Dental-Medical Assistants, Inc. 2010 — 2010
Diploma, Medical Secretary
Computer Savvy 2009 — 2009
PC Specialist Certification Program
Lakeland Community College
Personal Computers, Business, and Business Administrative
Progressive Insurance May 2010 - Present
Progressive Insurance June 2006 - May 2010
Progressive Insurance August 1999 - June 2006
Progressive Insurance January 1997 - September 1999
State Chemical March 1994 - December 1998
Skills
Project Management, Project Status Reporting, Vendor Management, Change Management, Claim Investigation, Liability, Casualty, AKDAR, Process Improvement, Business Analysis, Call Centers, Business Process, Business Process..., Claims Management
Education
Ursuline College 1999 — 2001
Bachelor of Arts (BA), English/History
Lakeland Community College 1991 — 1993
Associate of Arts (AA)
Edgewood Senior High School 1986 — 1990
Progressive Insurance July 2015 - Present
Diemert & Associates April 2012 - June 2015
Skills
Advanced knowledge in..., Personal Injury, Litigation, Civil Litigation, PACER, Personal Injury..., Appeals, Corporate Law, Motions, Legal Writing, PowerPoint, Microsoft Word, Outlook, Legal Research
Education
Lakeland Community College 2014 — 2016
Working on Bachelor's in paralegal studies., Paralegal
Lakeland Community College 2012 — 2014
Certificate, Paralegal Studies
Mantua Police Academy 1997 — 1997
Police Certificate, Police
The University of Akron 1995 — 1997
Criminal Justice, Political Science
Cambridge Integrated Services 2000 - Present
Progressive Insurance 1988 - 2000
Education
Lakeland Community College
Business Management
Progressive Insurance May 1999 - Present
Wood Workings 2007 - 2014
Progressive Claims 2005 - 2007
Pummel Home Furnishings, Inc. March 1987 - May 1999
Surface Materials 1995 - 1997
Skills
Product Marketing
Education
Lakeland Community College
Computer, American Sign Language
Licensed Insurance Agent - Casualty, Life, Property, Variable
Progressive Insurance March 2011 - Present
North Coast Canine Freestylers 2009 - 2013
Progressive Insurance April 2004 - March 2011
Compuware 1995 - 2002
Lake Hospital System 1988 - 1995
Computer Task Group 1984 - 1988
Fabri-Centers of America 1982 - 1984
Skills
Business Analysis, SDLC, SharePoint, Visio, Agile Methodologies, Process Improvement, Requirements Analysis, Quality Center, Requirements Gathering, SQL, Business Requirements, Testing, Software Documentation, OneNote, Requirements Management
Education
Lakeland Community College 1978 — 1981
Associate Degree, Data Processing
Progressive Insurance June 2011 - Present
Valoline Instant Oil Change September 2005 - Present
Valvoline Instant Oil Change September 2005 - Present
Valvoline September 2005 - June 2011
Chuck E February 2004 - March 2005
Subway October 2002 - February 2004
Education
Lakeland Community College 2008 — 2011
Business
Lakeland Community College
Associate of Applied Business; a Bachelor of Arts, Organizational leadership; Human Resource Management, Business Law, and Organizational Behavior
Progressive Insurance October 1997 - Present
Education
Lakeland Community College 1992 — 1995
Ohio University 1990 — 1992
Progressive Insurance August 2010 - Present
Progressive Insurance January 1998 - August 2011
Skills
Property & Casualty..., Business Analysis, Commercial Insurance, Underwriting, General Insurance, Insurance, Project Planning, Meeting Planning, Leading Meetings, Web Content, Web Applications, PowerPoint, Microsoft Excel, Casualty, Liability
Education
Lakeland Community College 1997 — 2000
Associate, Arts
Progressive Insurance January 2007 - Present
Progressive Insurance December 2000 - January 2007
Skills
PeopleSoft, Business Analysis, Design Research, Customer Satisfaction, Customer Support, Test Planning, User Acceptance Testing, Health Insurance, Insurance, Property & Casualty..., General Insurance, Claims Management, Underwriting, Employee Benefits
Education
Lakeland Community College 1985 — 1987
Human Resources Management and Services
Progressive Insurance IT ManagerProgressive InsuranceJanuary 2000 - December 2008
Education
Lakeland Community College
No, Business
Beauti Control July 2014 - Present
JFSA September 2010 - June 2012
Barnes & Noble April 2006 - December 2008
Progressive Insurance January 2000 - October 2003
Skills
Program Development, Social Services, Nonprofits, Community Outreach, Fundraising, Volunteer Management, Public Speaking, Event Planning, Sales & Marketing..., Cosmetics
Education
Lakeland Community College 1996 — 1999
Associate's degree, Human Services, General
Richmond Heights High School 1982 — 1985
High School Diploma, College Prep Course Work
Progressive Corporation June 2012 - Present
Progressive Insurance January 2004 - June 2012
Build-A-Bear Workshop July 2002 - January 2004
Education
Lakeland Community College
Accounting
Lakeland Community College
American Sign Language (ASL)
Acacia Country Club October 2005 - Present
Progressive Insurance June 1998 - October 2005
Education
Lakeland Community College 1997 — 2000
Associates, Business Management
Euclid High School 1993 — 1997
Honors, College Prep
Progressive insurance March 2008 - Present
Education
Lakeland Community College 2002 — 2005
Chardon high school 1999 — 2003
Diploma
University of Cincinnati August 2014 - Present
Euclid Animal Shelter July 2011 - July 2014
Sherwin Williams July 2013 - June 2014
Euclid Symphony Orchestra August 2010 - December 2012
Progressive Insurance 2012 - 2012
Lake Health July 2011 - August 2011
Skills
Help Desk Support, Computer Hardware..., CCNA, CCENT, Cisco Technologies, Cisco Certified, Cisco Routers, Cisco IOS, Cisco Routing &..., Computer Network...
Education
University of Cincinnati 2014 — 2018
Bachelor's Degree, Information Technology Cybersecurity Track
Lakeland Community College 2011 — 2014
Associate's Degree, Computer Systems Networking and Telecommunications, A
Euclid High School 2009 — 2012
High School Diploma, General Studies, A
Time Warner Cable January 2005 - January 2009
Progressive Insurance January 2001 - January 2005
Progressive Insurance January 2000 - January 2001
Progressive Insurance January 1999 - January 2000
Progressive Insurance January 1997 - January 1999
Skills
Problem Solving, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Communication, ICD-9-CM, CPT, Medical Terminology, EKG, Troubleshooting, Time Management, Crystal Reports, Access, Training, Job Coaching, Quality Auditing
Education
Lakeland Community College 2010 — 2013
Associate of Science (AS), Multi Skilled Health
Lakeland Community College
Associate's Degree, Multi Skilled Health
Progressive Insurance July 2003 - Present
Education
Chardon High School
Lakeland Community College
None November 2013 - Present
US Army September 2012 - Present
U.S Army August 2010 - December 2013
Progressive Insurance November 2001 - December 2013
Skills
Yoga, Fitness, Wellness, Nutrition, Personal Training, Fitness Training, Wellness Coaching, Strength Training, Holistic Health, Teaching, Hatha Yoga, Coaching, Team Building, Insurance, Claim, Training, Property & Casualty...
Education
Pink Lotus Yoga 2013 — 2013
Yoga Teacher Training
Lakeland Community College
Paralegal Studies
Progressive Insurance August 2007 - Present
Skills
Access, Sales, Training, Team Building, Management, Account Management, Fixed Annuities, Insurance
Education
Lakeland Community College 1997 — 1999
Associate of Arts and Sciences (AAS), Business/Human Resources
Progressive Insurance May 2013 - May 2013
Skills
Networking, Microsoft Office, Wireless Networking
Education
Lakeland Community College 2013 — 2016
Mentor High School 2009 — 2013
Euclid High School
Mary Kay Independent Consultant October 2012 - Present
Progressive Insurance January 1998 - Present
Skills
Insurance
Education
Lakeland Community College 1981 — 1996
Associate of Arts (A.A.), Social Sciences, 3.2
Lakeland Community College
Motorists Insurance Group October 2005 - Present
Progressive Insurance January 2003 - October 2005
Progressive Insurance January 2003 - October 2005
Skills
Insurance, Commercial Insurance, General Insurance, Liability, Claim, Casualty, Commercial Lines, Legal Liability, Professional Liability, Workers Compensation, Umbrella Insurance
Education
Lakeland Community College
Progressive Insurance October 2010 - Present
Education
Lakeland Community College 2010 — 2015
Progressive Insurance May 1998 - Present
John H. Harland Co. March 1991 - September 1996
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Process Improvement, Strategic Planning, Training, Team Building
Education
Lakeland Community College 1990 — 1992
Willoughby-Eastlake Technical School 1985 — 1988
Accounting
Progressive Insurance July 2008 - Present
Skills
Insurance, Accounting, Auditing, Financial Reporting, Financial Analysis, Account Reconciliation, Accounts Payable, General Ledger, Sarbanes-Oxley Act, Internal Controls, Financial Statements
Education
Lakeland Community College
Progressive Insurance
Skills
Property & Casualty..., Customer Service, Casualty, Liability, Insurance
Education
Lakeland Community College 1991 — 1993
Associate's degree, Office Adminstration
Eastlake North High 1987 — 1991
High School Diploma
Pollutro Rossley Insurance Agency March 2009 - Present
House Market Research August 2003 - July 2005
Progressive Insurance March 1986 - August 2003
Skills
Casualty, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Insurance
Education
Lakeland Community College
Progressive Insurance February 1997 - Present
Education
Lakeland Community College 1973 — 1974
Progressive Insurance August 2015 - Present
Mackinaw Administrators, LLC March 2014 - April 2015
Paragon Capital Group LLC July 2011 - March 2014
Skills
•Experienced in liquor..., •Experienced technical..., oInsurance specific..., oMicrosoft Office:..., oScanning, printing,..., •Highly trained office..., •Excellent..., •Exceptional verbal..., Administrative..., Data Entry, Management, Communication, Insurance
Education
Lakeland Community College
Associate's degree, Business
Progressive Insurance QAS Application Developer Sr.Progressive InsuranceOctober 2003 - Present
Skills
Mainframe
Education
Lakeland Community College