Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Progressive Insurance December 2013 - April 2014
Renaissance Seattle Hotel October 2012 - October 2013
Renaissance Seattle Hotel August 2012 - October 2012
TownePlace Suites by Marriott Seattle-Southcenter March 2011 - August 2012
WASHINGTON MOTORCYCLE ROAD RACING ASSOCIATION April 2003 - April 2012
LES SCHWAB TIRE CENTER October 2009 - March 2011
EWU BOOKSTORE February 2007 - August 2009
CLEAR IMAGE AUTOMOTIVE June 2005 - August 2006
Skills
Retail, Customer Service, Inventory Management, Sales, Customer Satisfaction, Inventory Control, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Event Planning, Time Management, New Business Development, Management
Education
Western Governors University 2014 — 2015
Bachelor’s Degree, Business Administration and Management, General
Eastern Washington University 2006 — 2014
Bachelor of Science (BS), Business Administration and Management, General
Lindbergh High School 2001 — 2006
HS Diploma
Allstate May 2015 - Present
Rio Rancho Public Schools August 2007 - May 2015
Hawk's Tri Cycle May 2011 - October 2013
Performance Bicycles 2010 - 2011
Farmers Insurance September 2006 - August 2007
Progressive Insurance December 2004 - September 2006
Skills
Spanish, ESL, Translation, PowerPoint, Customer Service, Coaching, Proofreading, Creative Writing, Microsoft Word, Microsoft Excel, Editing, K-12, Classroom, Claim, Teaching, Strategic Planning, Curriculum Design, Community Outreach, Microsoft Office, Leadership Development
Education
Grand Canyon University 2012 — 2017
Doctor of Philosophy (Ph.D.), Cognitive Science
Eastern New Mexico University 2000 — 2004
M.Ed, Secondary Education/English
Eastern New Mexico University 1995 — 2000
BA, Spanish
Progressive Insurance October 2014 - Present
Chili's November 2011 - Present
HMSHost November 2011 - Present
BJ's Wholesale Club April 2007 - December 2010
Skills
Customer Service, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Teamwork, Data Entry, Cashiering, Facebook, Critical Thinking, Social Media, Customer Satisfaction, Event Planning, Telephone Skills, Cpr Certified, Outlook, Leadership, Public Speaking, Social Networking, Team Leadership, Training
Education
University of South Florida 2011 — 2014
Public Health
Edison Community College 2008 — 2010
Associate of Arts (AA), General Studies
State Farm October 2000 - Present
Progressive Insurance August 1997 - October 2000
Allstate July 1995 - July 1997
Skills
Insurance, Claim, Property & Casualty..., Term Life Insurance, Renters, Commercial Insurance, General Insurance, Umbrella Insurance, Disability Insurance, Life Insurance, Health Insurance, Homeowners, Universal Life, Legal Liability, Liability, Professional Liability, Workers Compensation, Small Business, Casualty Insurance, Whole Life, Casualty, Long-term Care, Commercial Lines, Motorcycle, Permanent Life Insurance, Licensed Property &..., Claims Management, Inland Marine, Licensed Life & Health..., Accident, Agents, Underwriting, Flood Insurance, Health Savings Accounts, Liability Analysis, Long Term Care Insurance, Marine Insurance, Property Claims, Property Damage
Education
University of Central Florida 1984 — 1987
BSBA, Marketing
Edison Community College 1982 — 1984
Associate of Arts (A.A.), Computer Science
QBE Insurance April 2012 - Present
Liberty Mutual Insurance May 2011 - March 2012
Sexton And Sabatino LLC June 2009 - May 2011
Progressive Insurance March 2007 - May 2009
Progressive Insurance 2005 - 2009
Saint Joseph Mercy Hospital January 2004 - May 2005
Education
Eastern Michigan University 1996 — 2000
BFA, Graphic Design/Web Design
I attended J.F.Kennedy/West Junior HIgh
IBEX Global April 2015 - Present
SPi Global October 2013 - March 2015
Dish Network April 2005 - October 2013
Progressive Insurance June 2000 - April 2005
Checks Unlimited September 1997 - June 2000
Skills
Customer Experience, Call Center, Process Improvement, Workforce Management, Vendor Management, Customer Satisfaction, Customer Retention, Outsourcing, Customer Service, Strategy, Management, Project Management, CRM, Operations Management, Strategic Planning, Leadership, Contract Negotiation, Sales, Performance Management, Call Centers, Quality Assurance, Strategic Partnerships, Cross-functional Team..., Team Leadership, Recruiting, Training, Program Management, Team Building, Account Management, Telecommunications, Employee Engagement, Analytics, Leadership Development, Change Management, Budgets, Business Process..., Coaching, Business Development, Team Management, Time Management, Start-ups, Contact Centers, Call Center Development, Executive Management, Sales Operations, SaaS, Salesforce.com, Direct Sales, Lead Generation, BPO
Education
Eckerd College 1991 — 1995
BA, Human Development with a concentration in Mental Health
Shelter Insurance Companies May 2015 - Present
Progressive Insurance November 2010 - May 2015
Sysco September 2009 - November 2010
GE November 2007 - March 2009
GE April 2005 - November 2007
GE July 2003 - April 2005
Skills
Insurance, Liability, Commercial Insurance, Property & Casualty..., Casualty, General Insurance, Commercial Lines, Account Management, Sales, Cold Calling, Customer Service, Direct Sales, Sales Management, Life Insurance, Customer Satisfaction, Pricing, Sales Process, Customer Retention, Sales Operations, Management, Training
Education
Keller Graduate School of Management 2010 — 2012
Master's degree, Accounting and Financial Managment
Eastern Kentucky University 1996 — 2000
Bachelor of Arts (B.A.), Organizational Communication, General
South Oldham 1992 — 1996
South Oldham
Repwest Insurance Company July 2002 - Present
Progressive Insurance May 1997 - June 2000
Express Retail Store November 1994 - May 1996
Skills
Leadership, Self-motivated Team..., Dedicated Professional, Employee Loyalty, Communication, Enthusiastic..., Sales
Education
East Stroudsburg University of Pennsylvania 1989 — 1994
Bachelor of Science,, Elementary Education, 3.0
Keystone College 1986 — 1988
Associates degree, Fashion Merchandising
Ford Motor Company January 2014 - Present
Nexient September 2013 - December 2013
Ford Motor Company May 2013 - August 2013
University of Michigan January 2008 - May 2013
Borders Group, Inc. April 2005 - January 2008
Detroit Historical Society August 2004 - April 2005
Progressive Insurance January 2004 - August 2004
Wayne State University 2001 - 2003
Skills
Michigan Worker's..., Conflict Resolution, Customer Service, Customer Retention, HR Policies, Employment Law, Employee Engagement, Public Speaking, Leadership Development, Management, Employee Relations, Workers Compensation, Change Management, Employee Training, Employee Benefits
Education
Eastern Michigan University 2011 — 2013
Master of Science, Human Resources/Organizational Development
Wayne State University 2001 — 2003
B.A., Liberal Arts
Progressive Insurance April 2013 - Present
NFL- STYLEZ G. WHITE June 2008 - Present
The City of Ft.Myers Police Department January 1998 - May 2006
Family Institute For Family Involvement February 2002 - February 2005
Skills
Advertising, Analysis, Budgets, Coaching, Consulting, Contract Negotiation, Customer Service, Crisis Management, Entrepreneurship, Facebook, Fundraising, Human Resources, Leadership, Leadership Development, Legal Writing, Management, Marketing, Marketing Strategy, Microsoft Office, Microsoft Excel, Microsoft Word, New Business Development, Outlook, Project Planning, Public Speaking, Recruiting, Small Business, Social Networking, Sports, Strategic Planning, Team Building, Time Management, Training, Event Management, Event Planning, Public Relations, Community Outreach, Email Marketing, Marketing Communications, Mentoring, Negotiation, Nonprofits, PowerPoint, Sales, Social Media, Social Media Marketing, Social Services, Volunteer Management
Education
Hodges University 2006 — 2007
Bachelors of Science, Business Management
Edison Community College 1998 — 1999
A. A., Criminal Justice
Buccholz High School
Progressive Insurance April 2014 - Present
Bill Ussery Motors, Inc. November 2012 - Present
Oklahoma City Metro Tech January 2009 - December 2010
Greys Paint & Collision October 2008 - December 2010
Skills
Management, Leadership, Customer Service, Project Planning, Microsoft Excel, Social Media, Automotive, Public Speaking, Sales
Education
East Central University 2005 — 2009
Bachelors, Entrepreneurship, Business
Allstate November 2013 - Present
Encompass Insurance November 2013 - September 2014
The Eichholz Law Firm May 2013 - November 2013
Grange Insurance August 2004 - May 2013
Progressive Insurance July 2000 - August 2004
Law Firms June 1997 - July 2000
Skills
Multi Tasking, Communication Skills, Leadership, Negotiation, Analysis, Investigation, Medical Terminology, Medical Malpractice, Claim, Insurance, Casualty, Claim Investigation, Claims Management, Liability Analysis, Liability, Claims Handling, Claims Resolution, Commercial Lines, Property, Property Claims, Casualty Claims, Commercial Insurance, Insurance Law, Reinsurance, Homeowners, Umbrella Insurance, Automobile Liability, Claims Investigations, Legal Liability, Property Damage, Injury, Fraud, Personal Injury, Insurance Adjusting, Defense, Adjustments, Customer Retention, Time Management, Personal Injury..., Auto Claims, Outlook, Customer Service
Education
Eastern Kentucky University 1993 — 1997
Bachelors of Science, Paralegal Science
Morehead State University 1992 — 1993
Miami University November 2007 - Present
NCAA September 2010 - August 2014
Progressive Insurance July 2002 - October 2007
Tennessee Technological University March 1994 - March 2003
Skills
Higher Education, Sports, Event Planning, Event Management, Sports Management, Student Development, Athletics, Public Speaking, Teaching, Student Affairs, Leadership, Social Media, Fundraising, Relationship Management, Microsoft Office, PowerPoint, Coaching, Time Management, Community Outreach
Education
Miami University 1985 — 1988
BA, Psychology, 3.40 GPA
Eastern Kentucky University 1991 — 1992
Master of Science (MS), Sport Administration & Physical Education, 4.0 GPA
Progressive Insurance July 2012 - Present
Progressive Insurance November 2010 - July 2012
Progressive Insurance February 2007 - November 2010
Progressive Insurance February 2005 - February 2007
Skills
Claim, Property & Casualty..., Claims Management, Insurance, Subrogation, Casualty, Liability, Process Improvement, Property Damage, Litigation Management, General Insurance, Underwriting, Customer Service, Risk Management, Legal Liability, Management, Analysis, Leadership, Training, Quality Assurance, Performance Management, Business Process, Budgets, Claims Handling, Claims Investigations, Claims Resolution, Commercial Insurance, Liability Analysis, Project Planning, Commercial Lines, Investigation, Motorcycle, Casualty Insurance
Education
Edinboro University of Pennsylvania 1986 — 1991
BS Computer Science, Computer Progamming, Math, & Physics
Progressive Insurance January 2013 - Present
DigitalCustom Group March 2001 - September 2012
McGraw-Hill Publishing 1998 - 2001
Skills
Advertising, Graphic Design, Customer Service, Photography
Education
University of Phoenix 2006 — 2008
Eastern Kentucky University 1991 — 1994
Progressive Insurance January 2008 - Present
Progressive Insurance 2007 - 2008
Progressive Insurance 2004 - 2007
Cole Managed Vision January 2001 - December 2002
LTV Steel 1998 - 2000
Caliber logistics 1999 - 1999
Revco January 1994 - December 1998
Arbor Drugs, Inc. 1989 - 1994
Chrysler Group LLC 1987 - 1989
Dana Commercial Credit, Inc. 1985 - 1987
Skills
Strategic Planning, IT Management, ITIL, Integration, Team Building, Outsourcing, Strategy, Organizational..., Enterprise Software, Management, Leadership, Mergers & Acquisitions, Data Center, Databases, Data Warehousing, Software Development, Technology Management, Analysis, Problem Solving, Mergers, High Performance Teams, Enterprise IT..., IT Operations Management, PCI Standards, SOX Compliancy, Project Delivery, Service Delivery, IT Infrastructure..., Disaster Recovery, Process Improvement, Business Analysis, Vendor Management, SDLC, Information Technology, IT Strategy
Education
Eastern Michigan University
BBA
Eastern Michigan University
BBA
Erie Insurance Group September 2013 - Present
Erie Insurance Group April 2010 - September 2013
Erie Insurance Group September 2009 - April 2010
Pantek, Incorporated August 2009 - September 2009
Molded Fiber Glass Companies January 2008 - November 2008
Progressive Insurance August 1997 - November 2007
Progressive Insurance August 1990 - August 1997
I D Networks, Incorporated April 1985 - August 1990
Andover Industries January 1984 - April 1985
Skills
Project Management, Applications..., People Development, SDLC, Process Improvement, IT Management, Business Intelligence, Program Management, Agile Methodologies, IT Strategy, Vendor Management, IT Service Management, Integration, Cross-functional Team..., Quality Assurance, Business Analysis, Change Management, Insurance, Requirements Analysis, ITIL, Software Development, Management, Project Portfolio...
Education
Weatherhead School of Management at Case Western Reserve University 1997 — 1998
Executive Management Program
Edinboro University of Pennsylvania 1983 — 1983
B.S., Computer Science
Kent State University 1980 — 1982
Computer Science
Progressive Insurance April 1996 - Present
Skills
Project Management, Performance Management, Data Analysis, Negotiation, Claims Process..., Management, Leadership, Strategy, Casualty
Education
Eastern Michigan University
Bachelor of Science (BS), Social Studies
Todd Comalander and Associates May 2012 - Present
Seibels Insurance Technologies September 2011 - April 2012
Nationwide Insurance May 2006 - August 2011
Progressive Insurance January 1996 - April 2006
ACE Cash Express November 1993 - December 1995
Skills
Customer Service, Team Management, Negotiation, Team Building, Microsoft Excel, Claims Management, Casualty, Liability, Claim, Property & Casualty..., Legal Liability, Commercial Lines, Commercial Insurance, General Insurance, Leadership, Insurance
Education
Eastern Connecticut State University 1986 — 1989
BS, Business Administration
University Hospitals of Cleveland July 2015 - Present
University Hospitals of Cleveland July 2013 - July 2015
Cleveland Clinic November 2012 - July 2013
Cleveland Clinic May 2011 - November 2012
Cleveland Clinic May 2010 - March 2011
Cleveland Clinic January 2008 - May 2010
Progressive Insurance January 2005 - January 2007
Progressive Insurance January 2002 - January 2005
Progressive Insurance January 2000 - January 2002
Progressive Insurance January 1995 - January 2002
Skills
Healthcare Information..., Training, Patient Safety, Strategic Planning, Inpatient, Management, HIPAA, Team Building, Program Management, EHR, Customer Service, Leadership, Coaching
Education
Eastern Michigan University 1991 — 1994
Bachelor's Degree, Bachelors of Arts (BA) in Foreign Language - Spanish
Lorain County Community College 1989 — 1991
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Security First Florida April 2013 - Present
QBE FIRST September 2009 - Present
QBE FIRST May 2008 - September 2009
Progressive Insurance October 2003 - February 2008
Skills
Claims, Investigations, Fraud, Fraud Investigations, Insurance, Liability, Accident, Background Checks, Property Damage, Interviewing, Word, Excel, Microsoft Office, Writing, Testimony, Lotus Notes, Outlook, Problem Solving, Microsoft Excel, Interviews, Claim
Education
East Stroudsburg University of Pennsylvania 1991 — 1995
BA, Sociology/Social Work
Monroe Township High School 1981 — 1985
Progressive Insurance June 2011 - Present
Edgewood College February 2009 - May 2011
OfficeMax October 2008 - February 2009
Best Western Vineyard Inn and Suites February 2008 - October 2008
Shopko July 2007 - December 2007
Skills
Training, Interviews, System Administration, Human Resources, Insurance, Analysis, Microsoft Office, Management, Project Management, Networking, Customer Service, Troubleshooting, Recruiting, Administration, Time Management
Education
Edgewood College 2009 — 2011
Bachelor's of Science, History
State University of New York College at Potsdam 2002 — 2006
Business Administration, Music Business
Farmacy Tower Gardens March 2013 - Present
Jubilant HollisterStier LLC December 2011 - Present
BRONKHORST DJ ENTERTAINMENT January 2001 - Present
Progressive Insurance August 2010 - January 2011
HOLLISTER STIER LABORATORIES August 2009 - February 2010
Bronkhorst DJ Entertainment January 2001 - January 2009
SUNDOWN VIDEO June 2004 - August 2008
TRANS-SYSTEMS INC July 2006 - June 2008
Skills
Management, Training, Six Sigma, Leadership, Process Improvement, Quality Assurance, Data Analysis, Data Management, Database Administration, Technical Documentation, Technical Writing, Company Presentations, Continuous Process..., Analysis
Education
Eastern Washington University 2008 — 2009
Bachelor of Business Administration, Operations Management
Eastern Washington University 2008 — 2009
Bachelors, Operations Management
Spokane Falls Community College 2005 — 2007
A.A. Degree, Business Administration
Progressive Insurance May 2015 - Present
Rotator Staffing Services Inc July 2014 - March 2015
Randstad July 2013 - July 2014
Fahrenheit IT April 2013 - July 2013
EarthLink Business June 2012 - January 2013
AvePoint August 2010 - June 2012
Fastenal February 2007 - July 2009
Skills
Solution Selling, Account Management, Lead Generation, Cold Calling, SharePoint, Salesforce.com, Microsoft Dynamics, Data Center, Enterprise Software, Virtualization, CRM, Strategic Partnerships, SaaS, Cloud Computing, Sales Process, Management
Education
East Carolina University
Bachelors, English/Business Minor
Sparta High School
High School Diploma
ADP June 2014 - Present
Miers Insurance April 2013 - May 2014
SuperMedia LLC February 2011 - April 2013
Progressive Insurance October 2010 - February 2011
Progressive Insurance March 2004 - October 2010
Enterprise Rent-A-Car June 2003 - March 2004
Enterprise Rent-A-Car July 2002 - June 2003
Enterprise Rent-A-Car August 2000 - July 2002
Skills
Customer Service, Insurance, Marketing, Management, Sales, Team Building, Sales Management, Microsoft Office, Direct Sales, Cold Calling, Employee Training, Strategic Planning, Salesforce.com, Risk Management, Selling, Customer Retention, Licensed Property &..., Licensed Motor Vehicle..., Lead Generation, Sales Process, Sales Presentations, B2B, Account Management, Online Marketing, Social Networking, New Business Development, Commercial Insurance, Online Advertising, Email Marketing, Small Business, Customer Satisfaction, Social Media Marketing, Leadership, Sales Operations, Property & Casualty..., Training, CRM
Education
East Stroudsburg University of Pennsylvania 1997 — 2000
Bachelor of Science, Sport Management: Journalism & Broadcasting, 3.4 GPA
Northampton Community College 1994 — 1997
Associate, General Studies
Freedom High School 1990 — 1994
High School
The Hanover Insurance Group July 2014 - Present
Progressive Insurance June 2012 - July 2014
Affliated Medical of Dearborn May 2010 - February 2012
Extended Stay Hotels September 2008 - February 2010
Michaels Arts and Crafts September 2004 - September 2007
Skills
Insurance, Claim, Property & Casualty..., Health Insurance, Claims Management, Liability, Casualty, Legal Liability, General Insurance, Claims Handling, HIPAA, Professional Liability, Customer Service, Subrogation, Process Improvement, Employee Benefits, Outlook, PIP, Training, Medical Coding, Healthcare, Administrative..., Claims Resolution, Leadership, Lotus Notes, Office Management, Invoicing, Access, Risk Management, Medical Terminology, Call Centers, Customer Satisfaction, Analysis, Data Entry, Accounts Receivable, Claim Investigation, Team Building, Medical Billing, Time Management, Microsoft Office, Filing, Workers Compensation, Software Documentation, Medicaid, Policy
Education
Wayne State University 2013 — 2016
Master of Public Administration (MPA)
Madonna University 2012 — 2013
Master's degree, Health Services Administration
Eastern Michigan University 2006 — 2011
Bachelor of Science (BS), Health/Health Care Administration/Management
Progressive Insurance Sr. Casualty Mgr.Progressive Insurance1982 - 2012
Skills
Property & Casualty..., Liability, Legal Liability, Casualty, Commercial Insurance, Insurance, General Insurance, Claims Management, Property Damage, Liability Analysis, Litigation Management, Claim, Golf, Adjusters, Subrogation, Claim Investigation, Commercial Lines, Underwriting, Casualty Insurance
Education
Eastern Kentucky University 1973 — 1977
Bachelor of Arts (B.A.), Political Science and Government/Business, 3.2
General Electric Company June 2015 - August 2015
Progressive Insurance May 2014 - August 2014
National Association of Black Accountants August 2013 - May 2014
CoMIS Case Competition April 2014 - April 2014
PricewaterhouseCoopers LLP June 2013 - August 2013
Ned's Bookstore August 2012 - May 2013
Sears Holdings Corporation July 2010 - August 2012
University of Michigan Health System July 2008 - August 2009
Skills
Leadership, Management, Microsoft Office, Project Management, Accounting, SAP, Analytical Skills, C#, Visual Basic for..., Networking &..., Customer Service, Time Management, PowerPoint, Social Media, Training, Analysis, Attention to Detail, Event Planning, Project Planning, Analytical, Recruiting
Education
Eastern Michigan University 2014 — 2015
Master's Degree, Information Systems, Graduate Student
Michigan State University 2011 — 2014
Bachelor's Degree, Accounting
Marketing and International Comparative Dimensions of Business Study Abroad 2012 — 2012
Participant
Progressive Insurance June 2011 - Present
Progressive Insurance March 2004 - June 2011
Education
Eckerd College 2005 — 2007
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
Moloney & O'neill Insurance July 2009 - Present
Progressive Insurance October 2003 - May 2009
Washington Mutual January 2001 - October 2003
Skills
Commercial Insurance, Insurance, Property & Casualty..., General Insurance, Professional Liability, Commercial Lines, Umbrella Insurance, Liability, Workers Compensation, Customer Service, Underwriting, Employee Benefits, Legal Liability, Brokers, Casualty Insurance, Sales, Claim
Education
Eastern Washington University 1999 — 2003
BA, Business Administration - Finance
Progressive Insurance July 2008 - Present
Bradley Bowl August 2002 - May 2009
Select Physical Therapy September 2001 - July 2008
Education
Eastern Connecticut State University 2003 — 2006
Bachelors of Science, Physical Education and Health Teacher Certification
Manchester Community College 2001 — 2003
none, General Studies
FoxCreek Family Tennis Center and Portsmouth Tennis Academy 2009 - Present
Progressive Insurance 2003 - 2009
US Bank 1999 - 2003
Jacobson Stores Inc 1988 - 1999
Education
Eastern Kentucky University 1982 — 1986
BS, Fashion Merchandising/Marketing
Portsmouth High School
International Academy of Design and Technology Online May 2011 - Present
International Academy of Design and Technology Online June 2009 - May 2011
Large Document Imaging January 2006 - February 2009
Progressive Insurance February 2005 - October 2005
Dish Restaurant January 2002 - April 2003
Skills
Sales Management, Customer Service, Call Center
Education
South University Online 2010 — 2012
Associate of Science, Information Technology
Eckerd College 1997 — 2001
Bachelor of Arts, Business Management
The Hanover Insurance Group May 2007 - Present
Progressive Insurance January 2005 - May 2007
Progressive Insurance June 2004 - December 2004
Progressive Insurance August 2003 - May 2004
Fifth Third Bank June 2000 - August 2003
Skills
Leadership, Analysis, Michigan PIP, Insurance, Claims Management, Time Management
Education
National Alliance for Insurance Education 2011 — 2011
Eastern Michigan University 1997 — 2001
Bachelor of Science (B.S.)
Progressive Insurance January 2015 - Present
Progressive Insurance April 2013 - Present
Progressive Insurance July 2012 - April 2013
St. Paul's Day School October 2004 - June 2012
ReminderMedia January 2012 - May 2012
Eastern Unviersity August 2008 - May 2012
Education
Eastern University 2008 — 2012
Bachelors of Science, Business Managment
Westfield High School 2004 — 2008
University VW Audi March 2011 - Present
Barrett's Collision September 2009 - March 2011
Farmers Insurance November 2006 - July 2009
O'Brien Auto Group April 2006 - November 2006
Progressive Insurance July 2004 - March 2006
Fred Meyer July 2002 - June 2004
Skills
Insurance, Claim, Liability, Training, Sales, Customer Satisfaction
Education
Eastern Washington University 2002 — 2004
BA, Business, Human Resource Management, Communications
Progressive Insurance January 2009 - Present
The Progressive Corporation January 2009 - Present
The Progressive Corporation September 2007 - January 2009
Walgreens May 2006 - September 2007
Walgreens Pharmacy April 2006 - August 2006
Skills
Excel, Microsoft Office, Negotiation, Customer, Management, Third Party Vendor..., Communication, Microsoft Excel, Process Improvement, Business Analysis, Project Management, Leadership, Competitive Analysis, Sales, Budgets, Analysis
Education
University of California, Davis 2010 — 2012
Masters, Business Administration
Eastern Michigan University 2005 — 2007
Bachelor of Arts, Business Administration
University of California, Berkeley
Master of Business Administration, Strategy Business Analytics & Technologies
Standard Mutual Insurance Company March 2014 - Present
COUNTRY Financial® May 2013 - March 2014
Meemic February 2012 - December 2012
Progressive Insurance June 2008 - February 2012
TJX September 2007 - June 2008
US Army 1999 - 2002
Skills
Property & Casualty..., Insurance, Claim, General Insurance, Liability, Casualty, Claims Management, Legal Liability, Commercial Insurance, Commercial Lines, Professional Liability, Claim Investigation, Subrogation, Property Damage, Litigation Management, Liability Analysis, Claims Handling, Claims Resolution, Property Claims, Accident
Education
Western Illinois University 2005 — 2007
Bachelor's degree, Law enforcement & justice administration, Sociology
Eastern Illinois University 2002 — 2005
Progressive Insurance April 2013 - Present
Progressive Insurance June 2011 - April 2013
Skills
Insurance, Claim, Health Insurance, Liability, Claims Handling, Claim Investigation, Claims Resolution, Litigation, Customer Service, Subrogation, Litigation Management, Claims Management, Personal Injury, Workers Compensation, Medicare, Civil Litigation
Education
Eastern Michigan University 2007 — 2011
Bachelors of Science, Health Administration
Hyland, creator of OnBase October 2012 - Present
Hyland, creator of OnBase April 2006 - October 2012
Parker Hannifin 2000 - 2006
Progressive Insurance 1994 - 2000
Independent Health 1993 - 1994
Skills
Enterprise Software, Requirements Gathering, Business Analysis, Software Development, Document Management, Software Documentation, Records Management, JavaScript, HTML, Product Management, Enterprise Content..., Solution Architecture, Software Implementation, Requirements Analysis, Business Process, Process Improvement, Business Process Design, OnBase, Testing, Technical Documentation, Software Consulting, Document Imaging, Integration, SharePoint, Business Development, Software Project..., Consulting
Education
Durham University 1991 — 1992
MA, Archaeology
Kenyon College 1986 — 1990
BA, Anthropology
National General Insurance June 2015 - Present
Progressive Insurance October 2011 - June 2015
Golden Gate Pool and Spa Supplies January 2001 - August 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, Public Speaking
Education
Florida Gulf Coast University 2002 — 2004
Bachelor of Arts (B.A.), Communication, General
Edison Community College 2000 — 2002
Associate of Arts (A.A.), General Studies
Progressive Insurance April 2013 - August 2015
Progressive Insurance August 2010 - March 2013
Enterprise Rent-A-Car February 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Estimating, Personal Injury, Liability, Organization, Public Speaking, Problem Solving, Collaboration Solutions, Customer Service, Time Management, Sales, Leadership, Account Management, Team Building, Program Management, Outlook, Management, Strategic Planning, Training, Customer Retention, Property, Marketing, Sales Management, Customer Satisfaction, Business Development, Insurance, Coaching, Marketing Strategy, CRM, Analysis, Claim, Event Planning, New Business Development, Property & Casualty..., Research, Budgets, Leadership Development, PowerPoint
Education
Eastern Oregon University 2005 — 2009
Bachelor of Science (B.S.) in Business Administration, Management
Progressive Insurance May 2013 - Present
Enterprise Rent-A-Car February 2011 - April 2013
Skills
Customer Service, Insurance, Training, Sales, Management, Property & Casualty..., General Insurance, Customer Satisfaction, Claims Management, Commercial Insurance, Property, Liability
Education
Eastern Washington University 2008 — 2011
Bachelor's Degree, Communication and Media Studies, 3.3
Massey University 2009 — 2009
studied abroad/no degree, Communication and Media Studies, n/a
Progressive Insurance June 2015 - Present
Performance Solutions Group LLC May 2014 - May 2015
East Tennessee State University January 2012 - December 2014
Charming Charlie July 2012 - December 2012
Skills
Social Media, Customer Service, Team Building, Social Networking, Facebook, Social Media Marketing, Event Planning, PowerPoint, Marketing, Microsoft Office, Microsoft Word, Time Management, Sales, Microsoft Excel, Advertising, Public Relations
Education
East Tennessee State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Wilson Central High School 2007 — 2011
High School Diploma, General Studies
Chubb Insurance July 2011 - Present
Allstate June 2010 - July 2011
Progressive Insurance March 2008 - June 2010
Skills
High Net Worth Insurance, Commercial Insurance, Property Claims, Project Management, Claim Investigation, Claim Managment, Large loss Claim..., Construction Management, Claims Resolution, Negotiation, Microsoft Excel, Construction Estimating, High Net Worth..., Insurance Adjusting, Customer Service, Claims Management, Insurance, Property & Casualty...
Education
State University of New York Empire State College 2006 — 2008
Bachelor’s Degree, Business Administration and Management, General
Dutchess Community College
Associate of Arts and Sciences (A.A.S.)
Progressive Insurance July 2000 - Present
Skills
Insurance, Liability Analysis, Claim Investigation, Claim, Liability, Casualty
Education
Eastern Kentucky University 1993 — 1998
Marketing
Progressive Insurance March 2015 - Present
Lake Erie Harley-Davidson October 2013 - February 2015
Morgan Stanley Smith Barney October 2012 - February 2013
Harley-Davidson of Washington, DC September 2007 - June 2012
Skills
Fixed Income, Retirement, Asset Management, Securities, Estate Planning, Customer Service, Motorcycling, Insurance
Education
University of Maryland University College 2007 — 2011
Bachelor of Science (BS), Psychology
Eastern Washington University 2001 — 2003
Kemper Preferred Insurance February 2012 - Present
GMAC Insurance February 2011 - February 2012
Star Casualty Insurance Company August 2010 - February 2011
Progressive Insurance December 2001 - June 2010
Enterprise Rent-A-Car August 2000 - December 2001
Skills
Sales, Marketing, Strategy, Insurance, Property, B2B, Account Management, Recruiting, New Business Development, Customer Service, Casualty, Sales Operations, General Insurance, Training, Underwriting, Property & Casualty..., Management, Commercial Insurance, Sales Management, Business Development, Customer Retention, Leadership, Negotiation, Property, Homeowners, Inland Marine, Umbrella Insurance
Education
Eastern Kentucky University 1996 — 2000
Bachelors, Business With Emphasis on Health Care Administration
Hartman-Imbriale, LLP January 2010 - Present
Progressive Insurance January 2001 - December 2009
Weinstock & Scavo, P.C. 1996 - 2001
Skills
Premises Liability, Medical Malpractice, Wrongful Death, Personal Injury, Litigation, Public Liability, Personal Injury..., Courts, Insurance Law, Civil Litigation, Bad Faith, Torts, Construction Law, Trials, Arbitration, Automobile Accidents, Product Liability, Trial Practice, Appeals, Legal Research
Education
Detroit College of Law at Michigan State University 1992 — 1995
Juris Doctorate, Law
Eastern Michigan University 1989 — 1992
BS, Criminal Justice
Progressive Insurance November 2004 - Present
Skills
Software Documentation, Insurance, Management, Computer Hardware, Photography, Computer Proficiency, Personal Lines Auto, Claims Resolution
Education
Edison Community College 1992 — 1994
FedEx Ground October 2013 - Present
Progressive Insurance November 1999 - September 2013
Enterprise Rent-A-Car August 1997 - August 1999
Skills
Claims Resolution, Customer Service, Civil Litigation, Close Attention to..., PowerPoint, Microsoft Excel, Microsoft Word, Windows, Sales, Customer Experience, Team Building, Team Leadership, Team Management, Administrative Work, Personal Injury..., Personal Injury, Confidence Building, Work Ethic, Integrity, Highly motivated...
Education
Duquesne University 1994 — 1996
Bachelor of Arts (B.A.), Psychology
Makee Insurance Agency, Inc. July 2000 - Present
Progressive Insurance March 1998 - July 2000
Prgressive Insurance March 1998 - June 2000
Sun Television July 1996 - April 1998
Skills
Insurance, Property, Commercial Insurance, General Insurance, Liability, Professional Liability, Underwriting, Claim, Legal Liability, Umbrella Insurance, Commercial Lines, Casualty, Customer Service, Homeowners, Marketing, Sales, Claims Management, Microsoft Word, Microsoft Excel, New Business Development, Life Insurance, Direct Sales, Property & Casualty..., Workers Compensation, Business Planning, Leadership, Disability Insurance, Business Strategy, Long-term Care, Health Insurance
Education
Duquesne University 1994 — 1996
Business
Brownsville Area Highschool 1990 — 1994
Brownsville Area Highschool
Brownsville Area Highschool
Gemini Small Business Solutions, LLC March 2011 - Present
Travelers May 2006 - March 2011
Progressive Insurance January 2004 - May 2006
Education
Eastern Connecticut State University 2000 — 2004
Bachelor's, History
St. Bernard High School, Uncasville, CT 1996 — 2000
WA Department of Social & Health Services May 2013 - Present
BW Enterprises, LLC 2007 - January 2014
Prestige Financial Services, Inc. December 2011 - November 2012
Discover Financial Services January 2010 - December 2011
Progressive Insurance 2003 - 2007
Skills
Financial Analysis, Budgets, Team Building, Insurance, Management, Leadership, Negotiation, Credit Analysis, Liability Analysis, Policy Analysis
Education
Washington State University - College of Business and Economics 1998 — 2000
BA, Human Resources & Business Management
Eastern Washington University 2002 — 2002
MBA, Business Administration, Management and Operations
Thermo Fisher Scientific February 2014 - Present
Thermo Fisher Scientific July 2011 - Present
Bombardier Transportation November 2008 - July 2011
Bombardier April 2007 - November 2009
Progressive Insurance June 2003 - April 2007
Skills
Analysis, Change Management, Continuous Improvement, Contract Management, Contract Negotiation, Cross-functional Team..., Data Analysis, Engineering, Engineering Management, Leadership, Lean Manufacturing, MS Project, Management, Microsoft Office, Operations Management, PMP, Process Improvement, Procurement, Program Management, Project Management, Project Planning, Risk Management, Six Sigma, Strategic Planning, Supply Chain Management, Systems Engineering, Team Building, Business Process..., Process Engineering, Product Development
Education
Duquesne University 2005 — 2007
Masters in Business Administration, Business
Grove City College 1999 — 2003
B.S., Business Management, Minor Communication
Thomas Jefferson High School
Travelers January 2014 - Present
Travelers May 2011 - Present
Travelers 2007 - Present
Progressive Insurance January 2005 - January 2007
Michael's Jewelers 2003 - 2005
The Limited 2001 - 2003
The Hershey Company 1999 - July 2001
Skills
Insurance, Property & Casualty..., Commercial Insurance, Claim, Liability, Customer Service, General Insurance, Workers Compensation, Casualty, Legal Liability, Account Management, Marketing, Sales, Subrogation, Liability Analysis, Claims Management
Education
Eastern Connecticut State University
Bachelor of Arts (B.A.), English
Progressive Insurance August 2008 - Present
Sapphire Technologies February 2007 - August 2008
Myers Internet an MGIC Company April 2003 - January 2007
Liberty Toyota September 2003 - April 2004
Toyota of Greenville May 2003 - July 2003
Modern Woodmen of America August 2002 - October 2002
MCI September 1996 - April 2002
The Registry, Inc. February 1996 - September 1996
Network Six, Inc. July 1993 - January 1996
IBM June 1987 - May 1993
Skills
Project Management, Quality Assurance, Database Design, Software Development, Business Analysis, Integration, Requirements Analysis, SDLC, Databases, Software Documentation, DB2, Testing, Program Management, Agile Methodologies, XML, Visio, Data Warehousing, Analysis, SQL, Quality Center
Education
University of Phoenix 1995 — 1998
MBA
SUNY Polytechnic Institute 1991 — 1993
BS, Computer and Information Science
Dutchess Community College 1987 — 1991
AS, Computer Science
Progressive Insurance April 2010 - Present
Progressive Insurance March 2007 - April 2010
Progressive Insurance October 2006 - March 2007
Progressive Insurance May 2005 - October 2006
Progressive Insurance May 2003 - May 2005
Progressive Insurance September 2002 - May 2003
Fred Astaire Dance Studio August 1996 - September 2002
Skills
Technical Writing, Blended Learning, Instructional Design, Captivate, PowerPoint, Social Media, SnagIt, Adult Education, Staff Development, Training, Project Management, Articulate Studio, E-Learning, Training Facilitation, Meeting Facilitation, Presentation Skills, Performance Improvement, Interpersonal..., Instructor-led Training, Employee Training, Needs Analysis
Education
Eastern Florida State College 2014 — 2018
Bachelor of Science (BS), Industrial and Organizational Psychology
Tampa Technical Institute 2000 — 2002
Associate of Science (A.S.), Computer Networking Technologies
American Coaster Enthusiasts September 2014 - Present
American Coaster Enthusiasts 2007 - Present
Progressive Insurance October 2000 - Present
American Coaster Enthusiasts September 2010 - September 2014
Freese Enterprises Inc February 1998 - October 2000
Skills
Microsoft SQL Server, SQL, C#, Software Documentation, TFS, .NET
Education
Eastern Michigan University 1993 — 1998
Bachelor's Degree, Computer Science
Progressive Insurance April 2014 - Present
Progressive Insurance May 2013 - April 2014
Progressive Insurance November 2010 - May 2013
Cleveland Indians April 2007 - March 2013
Progressive Insurance January 2009 - November 2010
National Association of C July 2007 - July 2008
Clevelannd State University in Athleic Department August 2006 - May 2007
Cleveland State University 2006 - 2007
Duquesne University Athletic Department February 2004 - May 2006
Pittsburgh Steelers August 2005 - January 2006
Skills
Event Planning, Sports Marketing, Event Management, Time Management, Marketing
Education
Duquesne University 2006 — 2008
Master of Science in Sports Leadership
Duquesne University 2002 — 2006
Sports Marketing/ Marketing, Sports
AIG June 2015 - Present
AIG April 2013 - June 2015
Integrity Insurance July 2010 - April 2013
Progressive Insurance 2004 - 2010
Skills
Claim, Property & Casualty..., Insurance, Commercial Insurance, Liability, Commercial Lines, Legal Liability, Casualty, General Insurance, Workers Compensation, Underwriting, Professional Liability, Employee Benefits, Claims Management, Claim Investigation, Casualty Insurance
Education
Eastern Illinois University 1999 — 2003
Bachelor of Arts (B.A.), Journalism
Eastern Illinois University 1999 — 2003
Bachelor's degree, Journalism
Wells Fargo 2007 - Present
WMC Mortgage 2005 - 2007
Alaska USA Federal Credit Union 2003 - 2005
Progressive Insurance 1998 - 2001
Education
Eastern Washington University 1985 — 1990
First Acceptance Insurance Company November 2006 - Present
Progressive Insurance May 2002 - October 2006
Skills
General Insurance, Insurance, Subrogation, Underwriting, Legal Liability, Litigation Management, Property Damage, Property & Casualty..., Claim Investigation, Personal Injury, Human Resources
Education
Eastern Illinois University
Bachelor of Science
Progressive Insurance September 2012 - Present
Progressive Insurance August 2008 - September 2012
Progressive Insurance August 2004 - August 2008
Progressive Insurance 1999 - August 2004
Alltel October 1997 - November 1999
KCSI May 1995 - October 1997
QSOFT (DOD) November 1993 - May 1995
Skills
Software Requirements, SQL Server, .NET, C#, JavaScript, C++, C, VBScript, Visual Basic, SDLC, Data Warehousing, VB.NET, Visual Studio, ASP.NET, Agile, Business Analysis, SQL, ITIL, Requirements Analysis, XML, OOP, Web Services, SOA, Web Applications, Testing, Software Development, Web Development, HTML, Architecture, Database Design, Customer Relations, TFS, Microsoft SQL Server, Agile Methodologies, Business Process, Process Modeling, Software Design, Vendor Relationships, Requirements..., Requirement..., Requirements Gathering, Requirements..., Requirements Management, Requirements Workshops, Requirements..., SharePoint, DB2, Quality Center, Systems Analysis, Visio
Education
Edinboro University of Pennsylvania 1989 — 1993
Bachelor of Science (BS), Computer Science
Edinboro University of Pennsylvania 1989 — 1993
Bachelor of Science (BS), Mathematics
Progressive Insurance March 2002 - Present
Progressive Insurance January 1997 - February 2002
Skills
Claims Management, Property & Casualty..., Insurance, SAS, Risk Management, Strategic Financial..., Process Improvement, Business Analysis, Claim, Vendor Management, Financial Analysis, Property Damage, Analysis, Liability, Accounting, General Insurance, Change Management, Project Management, Leadership Development, Casualty
Education
Edinboro University of Pennsylvania 1981 — 1990
Bachelors, Accounting
Asurint August 2015 - Present
Safeguard Properties February 2009 - July 2015
OEConnection October 2007 - January 2009
Parker Hannifin June 2004 - October 2007
Progressive Insurance August 2003 - May 2004
Banyan Technology October 2000 - August 2003
Meritage Technologies November 1999 - October 2000
Cap Gemini June 1999 - November 1999
Books.com March 1998 - June 1999
Cleveland Clinic March 1997 - February 1998
Skills
.NET, Microsoft SQL Server, SDLC, Vendor Management, SQL, C#, ASP.NET, TFS, Software Development, E-commerce, XML, Web Applications, Oracle, jQuery
Education
Edinboro University of Pennsylvania 1992 — 1997
Bachelor, Computer Science
State Street Global Advisors July 2010 - Present
State Street March 2009 - July 2010
State Street February 1999 - March 2009
State Street Global Advisors 1999 - March 2009
Unicare April 1997 - February 1999
St. Mary's Woman and Infant Center July 1996 - April 1998
Progressive Insurance January 1991 - July 1996
Skills
Administrative..., Executive Management, Lotus Notes, Outlook, Office Administration, Visio, PeopleSoft, Customer Service, Accounts Receivable, Microsoft Office, Microsoft Excel, Training, Recruiting, Insurance, Payroll, Accounting, SharePoint, Human Resources, Office Management, Professional Services, Interviews, Calendaring, Employee Benefits, Invoicing, Management, Adobe Acrobat, Vendor Management, Employee Relations, PowerPoint, Microsoft Word, Travel Arrangements, Process Scheduler, Leadership, Software Documentation, Data Entry, Expense Reports, Executive Support, Analysis, Confidentiality, Budgets, College Recruiting, Onboarding, Financial Services, Process Improvement, Time Management
Education
Eastern Nazarene College 1994 — 1996
BSBA, Small Business Administration/Management
Lesley University 1993 — 1993
Business Administration and Management, General
Quincy College 1992 — 1993
Associates, Business
Newbury College 1985 — 1986
Accounting
Progressive Insurance July 2014 - Present
Progressive Insurance October 2011 - Present
Progressive Insurance August 2009 - October 2011
Progressive Insurance July 2003 - August 2009
ABB May 2001 - August 2001
Skills
TFS, C#, .NET, VBScript, Test Automation, Microsoft SQL Server, SDLC, XML, DB2, Problem Solving, Performance Testing, Stress Testing, JavaScript, Visual Studio, Load Testing, Visual Studio Load..., Testing, Software Quality..., Quality Center, Test Planning
Education
Pennsylvania State University-Erie Campus 2001 — 2003
Bachelor of Science (B.S.), Computer Engineering
Edinboro University of Pennsylvania 1997 — 2003
B.A., Physics
Progressive Insurance Human Resources ManagerProgressive InsuranceOctober 2000 - Present
Commerce Bank November 1996 - October 2000
Education
Eastern Illinois University 1990 — 1994
Bachelor, Management
Washington University in St. Louis
Mapfre USA (Commerce Insurance) 2010 - Present
Arcon Building Services, Inc. May 2006 - 2010
Progressive Insurance 2004 - May 2006
Progressive Insurance 2001 - 2004
Liberty Mutual Insurance 1999 - 2001
Progressive Insurance 1997 - 1999
Allmerica Financial 1994 - 1996
Skills
Customer Service, Negotiation, Teamwork, Microsoft Office, Property Damage, Organization, Communication, Problem Solving, Evaluation, Highly resourceful, Highly motivated..., Supervisory Experience, Project Management, Multi-task & Handle...
Education
Eastern Connecticut State University 1990 — 1994
Bachelor of Science (BS)
Putnam High School
XL Parts 2013 - 2015
Farmers Insurance April 2004 - May 2013
Progressive Insurance 1997 - 2004
Skills
Insurance, Claims, Customer Service, Coaching, Performance Management, Lotus Notes, Mentoring, Customer Relations, Team Building, Problem Solving, Public Speaking, PowerPoint, Word, Negotiation, Microsoft Office, Retail, Teaching, Leadership Development, Property & Casualty..., Hiring, Interviewing, Claim, Microsoft Word, Interviews, Customer Satisfaction, Microsoft Excel, Management, Leadership, Contract Negotiation
Education
Eastern Michigan University 1989 — 1993
Bachelor of Science, Psychology
Progressive May 2009 - Present
Progressive Insurance August 2005 - May 2009
Skills
Property Damage, Casualty, Property & Casualty..., Claims Management, Liability, Liability Analysis, Claim, Commercial Lines, Legal Liability, Litigation Management, Insurance, Claim Investigation, Awesomeness, Professional Liability, Casualty Insurance, Claims Handling, General Insurance, Commercial Insurance
Education
Eastern Connecticut State University
Bachelor of Arts (B.A.), Economics
Progressive Insurance April 2010 - Present
The Home Depot March 2005 - April 2009
The Home Depot March 2004 - April 2009
Jo Ann Stores September 2003 - March 2005
Education
Eastern Michigan University 2001 — 2004
arts, Graphic Design minor Japanese
Progressive Insurance January 1997 - Present
Education
Eastern Connecticut State University 1988 — 2002
BA, Business Management
American Commerce Insurance, a MAPFRE Company December 2007 - Present
AIG August 1999 - December 2007
Progressive Insurance October 1996 - August 1999
Progressive Insurance 1996 - 1999
Skills
Certified Project..., Change Management, ADKAR certified, Train the Trainer..., Management Essentials,..., Management, Claims Management, Property & Casualty..., Insurance, Risk Management, Casualty, Process Improvement, Liability, Claim, General Insurance, Underwriting, Claim Investigation, Workers Compensation, Subrogation, Professional Liability, Breakthrough Leadership..., Casualty Insurance, Project Management
Education
University of Florida 1993 — 1995
BA, Food and Resource Economics
Edison Community College 1991 — 1993
AA, Liberal Arts
State Farm Agent July 2008 - Present
Progressive Insurance 2000 - 2007
Philadelphia Police Department 1991 - 2000
Skills
Management, Training, Marketing, Strategic Planning, Business Planning, insura, Life Insurance, Property & Casualty..., Retirement Planning, Key Account Development, Sales Management..., Customer Service, Leadership, Insurance, Small Business, Team Building, Social Networking, Entrepreneurship, Claim, Financial Services, Marketing Strategy, Sales Management
Education
West Catholic 1982 — 1986
Eastern University
Temple University
Progressive Insurance August 2007 - May 2009
Progressive Insurance April 2006 - June 2006
Progressive Insurance June 2004 - April 2006
Education
Eastern Washington University 1998 — 2002
BA, Business Administration- MIS
Cigna July 2014 - Present
CIGNA Healthcare January 2013 - Present
CIGNA Healthcare October 2011 - February 2013
Progressive Auto Insurance June 2004 - January 2010
Progressive Insurance December 2000 - June 2004
Car Temps August 1996 - December 2000
Skills
Claim, Claims Management, Insurance, Performance Management, Property, Training
Education
Central Catholic
Duquesne University
BS, Business Management
Sedgwick February 2015 - Present
National General Insurance - formerly GMAC Insurance November 2005 - January 2015
Balboa Insurance Group November 2004 - November 2005
Progressive Insurance December 2003 - November 2004
Infinity Insurance March 2001 - December 2003
Florida Department of Corrections January 1995 - March 2001
Skills
Claim, Property Damage, Insurance, Property & Casualty..., Subrogation, Casualty, Liability, Insurance Claims, Microsoft Office, ClaimsIQ, COA, Wrexpert, Mitchell Decisionpoint, Liability Analysis, Claims Management, Legal Liability, Commercial Insurance, Claim Investigation, Workers Compensation, General Insurance, Professional Liability, Litigation Management, Claims Handling, Personal Injury, Claims Resolution, Accident, Risk Management, Insurance Law, Claims Investigations, Customer Service
Education
Eastern Kentucky University 1990 — 1992
B.S., Police Administration
University of Kentucky 1987 — 1990
N/A, General
Star & Shield Group April 2014 - Present
Turngate Holdings Incorporated July 2013 - February 2014
Personable Insurance April 2012 - July 2013
AssuranceAmerica December 2008 - April 2012
Progressive Insurance January 2000 - December 2008
Skills
Liability, Insurance, Claim, Claims Management, Personal Injury, Leadership, General Insurance, Property Damage, Subrogation, Casualty, Legal Liability, Property & Casualty..., Claims Handling, Commercial Insurance
Education
Edinboro University of Pennsylvania 1993 — 1997
BS, Environmental Science
Progressive Insurance October 2012 - Present
Progressive Insurance August 2007 - October 2012
Skills
Coaching, Insurance, Property & Casualty..., Licensed Property &..., Call Centers, Leadership Development, Customer Service, Team Building, Leadership, Process Improvement, Training, Claim, General Insurance, Workers Compensation, Liability, Commercial Insurance, Life Insurance, Strategic Planning
Education
Saint Leo University 2007 — 2009
Master's, MBA-Master's of Business Administration
Edinboro University of Pennsylvania 1999 — 2003
Bacholor, Business Administration
Progressive Insurance November 2014 - Present
Seaside Mulch April 2011 - November 2014
Swim Wilmington, Inc. January 2003 - April 2011
Skills
Sales, Marketing Strategy, Marketing, Strategic Planning, Sales Management, Sales Operations, Pricing, B2B, Selling, Sales Process, Team Building, Direct Sales, Cold Calling, Market Planning
Education
East Carolina University 2009 — 2012
Master of Business Administration (M.B.A.), Finance
North Carolina State University 1995 — 2000
B.S., Parks and Recreation Management
Nationwide Insurance June 2015 - Present
Nationwide Insurance July 2012 - June 2015
Progressive Insurance February 2005 - July 2012
Education
East Carolina University 2000 — 2004
BS, Political Science
Progressive Insurance June 2013 - Present
Peace Corps August 2010 - August 2012
Big Y Foods November 2004 - July 2010
Waddell & Reed June 2009 - May 2010
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Community Outreach, French, International..., International Relations, Customer Service, Telephone Skills, Intercultural..., Oral, Training, Research, Non-profits, Nonprofits, Community Development, Fundraising, Volunteer Management, Grant Writing, Spanish, Program Evaluation, Public Speaking
Education
Eastern Connecticut State University 2008 — 2010
Bachelors, Business Administration
Valley Forge Military Academy & College 2006 — 2008
Associates, Business Administration
Progressive Insurance November 1993 - Present
Education
Eastern Illinois University 1988 — 1991
Bachelor of Science (BS), Marketing
Synergis Education, Inc. June 2012 - Present
Northern Arizona University January 2006 - June 2012
Progressive Insurance 2003 - 2006
Eastern Arizona College 2001 - 2003
Pima Unified School District 2002 - 2002
Skills
Adobe Creative Suite, Microsoft Office, Drupal, Moodle, XHTML, CSS, PHP, Adobe Captivate, Camtasia, Blackboard Vista, Google Apps, Elluminate, Windows XP Pro, Windows 7, Mac OS X, Linux, Captivate, OS X, Adult Education, Distance Learning, Flash, Instructional Design, E-Learning, ADDIE, Learning Management, Dreamweaver, Instructor-led Training, Multimedia, Email, Educational Technology, Curriculum Development, Curriculum Design, Staff Development, Higher Education, Adult Learning Theory, Student Affairs, College Teaching, Blended Learning, Needs Analysis, Teacher Training, University Teaching, Resume Writing, Career Counseling, Admissions
Education
Northern Arizona University
Master of Education (M.Ed.), Educational/Instructional Technology, 4.0
Northern Arizona University
Bachelor of Applied Science (BASc), Computer Technology
Eastern Arizona College
Associate of Arts and Sciences (AAS), Computer Information Specialist
Nationwide Insurance July 2014 - Present
Progressive Insurance May 2013 - January 2014
Franciscan University of Steubenville July 2012 - August 2012
The Medicine Shoppe October 2011 - November 2011
Skills
C++, Linux, Java, SQL, CCNA, C programming, Unix Shell Scripting, Network Operations..., C#, PHP, Visual Studio, .NET, Relational Databases
Education
Franciscan University of Steubenville 2011 — 2012
Bachelor of Science (BS), Computer and Information Sciences, General, 3.3 GPA
Franciscan University of Steubenville 2004 — 2008
Bachelor of Arts (B.A.), Communications, 3.4
Eastern Gateway Community College
CCNA
Progressive Insurance July 2013 - Present
Progressive Insurance July 2012 - July 2013
Progressive Insurance November 2009 - July 2012
Progressive Insurance March 2007 - November 2009
Skills
Insurance, Customer Service, Sales, Team Building, Microsoft Excel, Coaching, Marketing, Training, Pricing, Commercial Insurance, Team Leadership, Customer Retention, Time Management, Microsoft Word, Customer Satisfaction, Vendor Management, Retail, Market Research, Property & Casualty..., Analysis
Education
John Carroll University 2009 — 2012
Master of Business Administration (MBA), Marketing, 3.25
Eastern Michigan University 2000 — 2004
Bachelor of Science (BS), Apparel and Textile Marketing Management, 3.66
HealthSouth June 2013 - Present
LaVie Rehab March 2011 - September 2011
Wuesthoff June 2010 - March 2011
Progressive Insurance April 1998 - September 2004
Education
Eastern Florida State College 2008 — 2010
ADN, NURSING
Rollins College 1992 — 1996
BA, HISTORY/ POLITICAL SCIENCE
ASMGi November 2011 - Present
Certified Security Solutions July 2010 - April 2011
Progressive Insurance 1984 - 2010
Skills
CISM, Security, Network Security, Risk Management, Disaster Recovery, Security Management, ITIL, Information Security, PCI DSS, Data Center, Change Management, Business Continuity, IT Management, Identity Management, Enterprise Software, Management, Information Security..., Computer Security, IT Strategy
Education
Edinboro University of Pennsylvania
Master's degree, Education
Downing-Frye Realty, Inc. January 2015 - Present
Self-Employed May 2014 - December 2014
Morgan & Morgan, P.A. January 2010 - May 2014
Viles & Beckman LLC January 2007 - May 2010
Progressive Insurance 2004 - 2006
Progressive Insurance 1996 - 2004
Progressive Insurance 1989 - 1996
Skills
Claims Management, Claims Resolution, Casualty, Property & Casualty..., Liability, auto liab, case manager/analyst, Product Liability, Subrogation, Personal Injury, Claim, Public Liability, Medical Malpractice, Trials, Personal Injury..., Litigation, Litigation Support, Casualty Insurance, Mediation, Legal Research
Education
Edison Community College
Business
Oregon Mutual Insurance April 2014 - Present
Progressive Insurance 2011 - April 2014
Blasingame Insurance 2004 - 2008
Safeco Insurance 2001 - 2002
Safeco Insurance 1998 - 2001
Education
Eastern Washington University 1993 — 1995
Business Administration, Finance, Economics
Progressive Insurance January 2014 - Present
Dollar General May 2011 - October 2014
Flying J October 2008 - October 2010
Skills
Human Resources, Sales, Business Development, Program Management, Management, Leadership
Education
Eastern Michigan University 1988 — 1993
BBA, Marketing
Affirmative Insurance June 2013 - Present
Affirmative Insurance July 2012 - June 2013
Affirmative Insurance April 2011 - July 2012
Hallmark Insurance Company October 2010 - February 2011
Esurance August 2008 - September 2010
Progressive Insurance June 1997 - August 2008
Skills
Claim, Subrogation, Property & Casualty..., Insurance, Liability, Reinsurance, Risk Management, Medical Billing, Call Centers, Property Claims, Claims Management, Human Resources, Casualty, Legal Liability, Underwriting, Management, Coaching, Litigation Management, Liability Analysis, Policy, Claim Investigation, Property Damage, Claims Handling, General Insurance, Commercial Lines, Leadership, Interviews, Legal Writing, Claims Resolution, Commercial Insurance, Litigation, Workers Compensation, Employee Benefits, Casualty Insurance
Education
Eastern New Mexico University 1986 — 1991
BA, Business Administration, Personnel Management
Progressive Insurance February 1995 - Present
IBM July 1988 - February 1995
IBM February 1985 - July 1988
Skills
Microsoft Word, Microsoft Excel, Troubleshooting, SharePoint, IT Strategy, Visio, Software Documentation, Vendor Management
Education
National Institute of Technology 1983 — 1985
Associate's degree, Electrical Engineering Technology
Eastern Michigan University
Progressive Insurance August 1993 - Present
Progressive Insurance August 1993 - Present
Prudential Financial February 1987 - August 1993
Skills
Management, Claim, Insurance, Property & Casualty..., Customer Service, Strategic Planning, Commercial Insurance, Subrogation, Workers Compensation, Coaching, Employee Benefits, Selling, Risk Management, Claim Investigation, Liability Analysis, Claims Management, Insurance Law, Life Insurance, Public Speaking
Education
East Stroudsburg University of Pennsylvania
Progressive Insurance May 2004 - Present
Education
Edinboro University of Pennsylvania 1987 — 1991
Bachelor's Degree, Elementary Education and Teaching, K-8
LKQ Corporation 2011 - Present
Progressive Insurance April 2004 - August 2011
Skills
Automotive, Negotiation, Customer Satisfaction, Insurance, Customer Retention, Process Improvement, Sales, Sales Management, Customer Service, Training, Automotive Aftermarket, Parts, Time Management, Automobile, Pricing, Leadership, Vehicles, Team Building
Education
East Carolina University 2000 — 2002
BS, Business Administration
U.S. Army August 2012 - Present
PA Army National Guard November 2007 - Present
SHINE Systems & Technologies May 2012 - August 2012
BAE Systems March 2011 - April 2012
Concurrent Technologies Corporation March 2010 - March 2011
US Army - Task Force Troy C-IED February 2009 - March 2010
NY State Dept. of Corrections June 2007 - February 2009
Progressive Insurance April 2003 - June 2007
Empire Vision Centers April 1997 - April 2003
Skills
All-Source Analysis, C-IED Analysis, Intelligence Analysis
Education
Edinboro University of Pennsylvania
BA, Philosophy
Progressive Insurance 1998 - 2008
Education
Edinboro University of Pennsylvania 1996 — 1998
Communication and Media Studies
Marshalltown Community College 1994 — 1996
Associate's degree, General Studies
Progressive Insurance April 1997 - Present
Progressive January 1997 - January 2012
Network Servers and Infrastructure January 1998 - January 2000
Progressive January 1997 - January 1998
KeyCorp January 1991 - January 1997
KeyCorp January 1991 - January 1997
Specialized Development Services January 1994 - January 1996
Information Access Technologies January 1992 - January 1994
National City Bank June 1988 - August 1991
National City Bank January 1988 - January 1991
Skills
ITIL, Data Center, Disaster Recovery, Integration, Process Improvement, Business Analysis, Insurance, Program Management, Vendor Management, Leadership, IT Management, Project Management, Management, Business Process, Property & Casualty..., Testing, Security, Strategy, SDLC, Governance, Team Building, IT Strategy
Education
Kent State University 1976 — 1979
Master of Biological Sciences
Eastern Nazarene College 1970 — 1973
Bachelor of Science (B.Sc.), Chemistry
Forsythe Insurance Services Inc. June 2012 - Present
Progressive Insurance December 2010 - February 2012
Education
Edison Community College 2011 — 2014
Associate of Arts and Sciences (AAS), Criminal Justice and Corrections
BestLaminate February 2012 - Present
Progressive Insurance March 1997 - December 2004
Skills
Account Management, Sales, Sales Management, New Business Development, Key Account Management, Negotiation, Customer Service, Contract Negotiation, Strategic Planning, Direct Sales, Cold Calling, Sales Operations, Team Building, Sales Process, Pricing, Selling
Education
Edinboro University of Pennsylvania 1990 — 1994
Bachelor of Science (B.S.), Education
Progressive Insurance January 2012 - April 2013
State Farm Insurance November 2000 - 2012
Skills
Customer Service, Insurance, Sales, Microsoft Excel, Team Building, Customer Satisfaction, Outlook, Property Claims, Property & Casualty..., Risk Management, Liability, General Insurance, Customer Retention, Negotiation
Education
Eastfield College
Progressive Insurance November 2004 - Present
Skills
Insurance, Property, Customer Service
Education
Eastern Kentucky University 1998 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Homesite Insurance December 2013 - Present
Travelers January 2005 - December 2013
Progressive Insurance February 2001 - January 2005
Education
Eastern Connecticut State University 1997 — 2000
Bachelor's degree, Economics
Progressive Insurance December 2014 - Present
Education
Edinboro University of Pennsylvania 2010 — 2013
Bachelor of Science (B.S.), Economics
GEICO June 2014 - Present
Progressive Insurance April 2012 - December 2013
Boys & Girls Clubs August 2004 - April 2012
Skills
Management, Youth Development, Customer Service, Data Entry, Expense Reports, Team Building, Leadership, Event Planning, Lesson Planning
Education
East Texas Baptist University 2002 — 2007
Bachelor of Science, Education