Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Employee
Years
Job
Industry
Christi Hernandez Christi Hernandez's Progressive Insurance Experience June 2008 - May 2014
Job Litigation Claims Specialist
Industry Insurance
Experience
Specialty Personal Lines June 2015 - Present
Progressive Insurance June 2008 - May 2014
Progressive Insurance February 2005 - June 2008
AIG January 2004 - February 2005
Harleysville Insurance January 2000 - January 2004
State Farm January 1999 - January 2000
Farm Bureau Insurance of Tennessee September 1994 - January 1999
Skills
Litigation, Insurance, Property & Casualty..., Claim, Liability, Casualty, Personal Injury, Commercial Lines, Personal Lines Auto, Strategic Negotiations, Liability Analysis, Automobile Liability, Negotiation, Commercial Lines..., Coverage Issues, Coverages, Personal Injury..., Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Property Claims, Litigation Management, Risk Management, Risk Analysis, Accounting, Business Interruption..., Loss Adjusting, Loss Reserving, Loss Mitigation, Property Damage, Legal Liability, Negligence, Automobile Accidents, Estimating, Evaluations, Settlement, Mediation, Casualty Insurance, Commercial Insurance
Education
Austin Peay State University 1988 — 1993
Accounting and Finance
Specialty Personal Lines June 2015 - Present
Progressive Insurance June 2008 - May 2014
Progressive Insurance February 2005 - June 2008
AIG January 2004 - February 2005
Harleysville Insurance January 2000 - January 2004
State Farm January 1999 - January 2000
Farm Bureau Insurance of Tennessee September 1994 - January 1999
Skills
Litigation, Insurance, Property & Casualty..., Claim, Liability, Casualty, Personal Injury, Commercial Lines, Personal Lines Auto, Strategic Negotiations, Liability Analysis, Automobile Liability, Negotiation, Commercial Lines..., Coverage Issues, Coverages, Personal Injury..., Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Property Claims, Litigation Management, Risk Management, Risk Analysis, Accounting, Business Interruption..., Loss Adjusting, Loss Reserving, Loss Mitigation, Property Damage, Legal Liability, Negligence, Automobile Accidents, Estimating, Evaluations, Settlement, Mediation, Casualty Insurance, Commercial Insurance
Education
Austin Peay State University 1988 — 1993
Accounting and Finance
Kimberly L Kimberly L's Progressive Insurance Experience January 2001 - August 2006
Job Senior Litigation Adjuster
Industry Insurance
Experience
The Hanover Insurance Group August 2013 - Present
The Hartford January 2009 - August 2013
Willis 2007 - 2008
Progressive Insurance January 2001 - August 2006
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Underwriting, Casualty, Commercial Insurance, Legal Liability, General Insurance, Commercial Lines, Subrogation, Workers Compensation, Litigation Management, Claim Investigation, Reinsurance, Professional Liability, Property Damage, Risk Management, Liability Analysis, Claims Handling, Disability Insurance, Claims Resolution, Training, Customer Service, Claims Investigations, Workers' Compensation...
Education
Austin Peay State University 1996 — 1999
The Hanover Insurance Group August 2013 - Present
The Hartford January 2009 - August 2013
Willis 2007 - 2008
Progressive Insurance January 2001 - August 2006
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Underwriting, Casualty, Commercial Insurance, Legal Liability, General Insurance, Commercial Lines, Subrogation, Workers Compensation, Litigation Management, Claim Investigation, Reinsurance, Professional Liability, Property Damage, Risk Management, Liability Analysis, Claims Handling, Disability Insurance, Claims Resolution, Training, Customer Service, Claims Investigations, Workers' Compensation...
Education
Austin Peay State University 1996 — 1999
Marissa Saucedo Marissa Saucedo's Progressive Insurance Experience April 2003 - April 2004
Job Loss Prevention Consultant at Texas Association of School Boards
Industry Education Management
Experience
Texas Association of School Boards September 2011 - Present
Texas Association of School Boards April 2006 - September 2011
Mercury Insurance June 2004 - April 2006
Progressive Insurance April 2003 - April 2004
Financial Corporation of America September 1994 - June 2003
Progressive Insurance February 2000 - April 2003
Progressive Insurance February 1998 - February 2000
Skills
Workers Compensation, Risk Management, Automobile Liability, Property & Casualty..., Safety Training, Accident Investigation, Safety Training Programs, Claim, Claims Management, Loss Prevention, Commercial Insurance
Education
Texas State University 2010 — 2012
Bachelor's Degree, Public Management
William P Hobby Center for Public Service Texas State University 2010 — 2012
Certification, Public Management
Austin Community College 2007 — 2010
Associate's Degree, Psychology
Texas Association of School Boards September 2011 - Present
Texas Association of School Boards April 2006 - September 2011
Mercury Insurance June 2004 - April 2006
Progressive Insurance April 2003 - April 2004
Financial Corporation of America September 1994 - June 2003
Progressive Insurance February 2000 - April 2003
Progressive Insurance February 1998 - February 2000
Skills
Workers Compensation, Risk Management, Automobile Liability, Property & Casualty..., Safety Training, Accident Investigation, Safety Training Programs, Claim, Claims Management, Loss Prevention, Commercial Insurance
Education
Texas State University 2010 — 2012
Bachelor's Degree, Public Management
William P Hobby Center for Public Service Texas State University 2010 — 2012
Certification, Public Management
Austin Community College 2007 — 2010
Associate's Degree, Psychology
Phillip C. Piper Phillip C. Piper's Progressive Insurance Experience October 1993 - February 1998
Job Claims Supervisor at The General
Industry Insurance
Experience
The General ® February 2015 - Present
Germania Insurance October 2013 - February 2015
NCA Group July 2010 - September 2013
Insurance Network Services May 2008 - June 2010
Nationwide Insurance February 2006 - September 2007
Southern United Fire 2002 - 2004
Progressive Insurance October 1993 - February 1998
Skills
Claims, Negotiation, Problem Solving, Sales Management, Casualty, Insurance Claims, Property & Casualty..., Property Damage, Liability, General Insurance, Insurance, Commercial Lines, Adjusting, Commercial Insurance, Claims Management, Customer Service, Investigation, Customer Relations, Coverage, Mediation, Microsoft Office, Settlements, Excel, New Business Development, Coaching, PowerPoint, Mentoring, Team Building, Supervisory Skills, Xactimate, Claim, Adjustments, Claim Investigation, Property Claims, Casualty Insurance
Education
Auburn University at Montgomery 1990 — 1992
B.A., Speech-Language Pathology & Audiology
The General ® February 2015 - Present
Germania Insurance October 2013 - February 2015
NCA Group July 2010 - September 2013
Insurance Network Services May 2008 - June 2010
Nationwide Insurance February 2006 - September 2007
Southern United Fire 2002 - 2004
Progressive Insurance October 1993 - February 1998
Skills
Claims, Negotiation, Problem Solving, Sales Management, Casualty, Insurance Claims, Property & Casualty..., Property Damage, Liability, General Insurance, Insurance, Commercial Lines, Adjusting, Commercial Insurance, Claims Management, Customer Service, Investigation, Customer Relations, Coverage, Mediation, Microsoft Office, Settlements, Excel, New Business Development, Coaching, PowerPoint, Mentoring, Team Building, Supervisory Skills, Xactimate, Claim, Adjustments, Claim Investigation, Property Claims, Casualty Insurance
Education
Auburn University at Montgomery 1990 — 1992
B.A., Speech-Language Pathology & Audiology
Lauren Flores Lauren Flores's Progressive Insurance Experience April 2012 - October 2013
Job Account Manager
Industry Staffing and Recruiting
Experience
Barton Associates Inc. Independent AgentParchman InsuranceNovember 2013 - 2014
Progressive Insurance April 2012 - October 2013
Nationwide Insurance February 2011 - March 2012
HD Supply November 2009 - February 2011
Time Warner Cable, Inc August 2008 - September 2009
HD Supply January 2007 - July 2008
Skills
Insurance, Customer Service, Commercial Insurance
Education
Austin Community College 2013 — 2014
Seguin High School 2001 — 2005
High School
Barton Associates Inc. Independent AgentParchman InsuranceNovember 2013 - 2014
Progressive Insurance April 2012 - October 2013
Nationwide Insurance February 2011 - March 2012
HD Supply November 2009 - February 2011
Time Warner Cable, Inc August 2008 - September 2009
HD Supply January 2007 - July 2008
Skills
Insurance, Customer Service, Commercial Insurance
Education
Austin Community College 2013 — 2014
Seguin High School 2001 — 2005
High School
Ashley Spence's Progressive Insurance Experience August 2013 - Present
Job Sr. Claims Adjuster at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance August 2013 - Present
One West Bank October 2009 - July 2013
Dell Financial Services June 2007 - May 2008
Skills
Claim, Claims Management, Property & Casualty..., Liability, Casualty, Legal Liability, Insurance, Subrogation, General Insurance, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation, Liability Analysis, Claims Handling, Mortgage Banking, Mortgage Servicing, Verification, Calendaring, Mortgage Underwriting, Financial Calculations, Underwriting, Finance, Fraud, Analysis, Mortgage Lending, Risk Management
Education
Austin Community College
University Of Texas at San Antonio
Progressive Insurance August 2013 - Present
One West Bank October 2009 - July 2013
Dell Financial Services June 2007 - May 2008
Skills
Claim, Claims Management, Property & Casualty..., Liability, Casualty, Legal Liability, Insurance, Subrogation, General Insurance, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation, Liability Analysis, Claims Handling, Mortgage Banking, Mortgage Servicing, Verification, Calendaring, Mortgage Underwriting, Financial Calculations, Underwriting, Finance, Fraud, Analysis, Mortgage Lending, Risk Management
Education
Austin Community College
University Of Texas at San Antonio
Mary J. Christian, MBA, PMP, SCLA, CPIM Mary J. Christian, MBA, PMP, SCLA, CPIM's Progressive Insurance Experience 2013 - 2014
Job Principal at IPSInnovative Partnering Solutions, Consulting at Harley Davidson Dealer Systems
Industry Information Technology and Services
Experience
IPS-innovative Partnering Solutions, Consulting at Harley Davidson Dealer Systems January 2013 - Present
Progressive Insurance 2013 - 2014
Westfield Group/Westfield Insurance October 2012 - July 2013
Westfield Group/Westfield Insurance November 2001 - October 2012
Compuware March 1997 - November 2001
Skills
Process Improvement, Leadership, Insurance, Change Management, Property & Casualty..., Project Management, Claims Management, Claim, Training, Business Intelligence, Liability, Vendor Management, Process Analysis, Integration, Operations Management, Performance Management, Strategic Planning, Requirements Analysis, Management Consulting, Project Planning, Commercial Insurance, Customer Experience..., Mentoring, Employee Training, Business Process..., Department Budget..., Development Of Employees, Casualty, Budgets, Risk Assessment, Coaching, Stakeholder Management, SDLC, Agile Methodologies, HP Quality Center, Primavera P6, SharePoint, Management, Business Analysis, Program Management, Risk Management
Education
Baldwin-Wallace College
Master of Business Administration (M.B.A.), Business Management and Operations
The Ohio State University
Bachelor of Science (B.S.), Production, Operations & Management; Marketing Minor
IPS-innovative Partnering Solutions, Consulting at Harley Davidson Dealer Systems January 2013 - Present
Progressive Insurance 2013 - 2014
Westfield Group/Westfield Insurance October 2012 - July 2013
Westfield Group/Westfield Insurance November 2001 - October 2012
Compuware March 1997 - November 2001
Skills
Process Improvement, Leadership, Insurance, Change Management, Property & Casualty..., Project Management, Claims Management, Claim, Training, Business Intelligence, Liability, Vendor Management, Process Analysis, Integration, Operations Management, Performance Management, Strategic Planning, Requirements Analysis, Management Consulting, Project Planning, Commercial Insurance, Customer Experience..., Mentoring, Employee Training, Business Process..., Department Budget..., Development Of Employees, Casualty, Budgets, Risk Assessment, Coaching, Stakeholder Management, SDLC, Agile Methodologies, HP Quality Center, Primavera P6, SharePoint, Management, Business Analysis, Program Management, Risk Management
Education
Baldwin-Wallace College
Master of Business Administration (M.B.A.), Business Management and Operations
The Ohio State University
Bachelor of Science (B.S.), Production, Operations & Management; Marketing Minor
Diana Duran Wettling Diana Duran Wettling's Progressive Insurance Experience March 2011 - July 2012
Job Professional Organizer and Client Services Coordinator
Industry Individual & Family Services
Experience
Practical Arrangements January 2013 - Present
Dress for Success Worldwide October 2013 - Present
Progressive Insurance March 2011 - July 2012
Progressive Insurance March 2011 - July 2012
Progressive Insurance November 2009 - July 2012
Progressive Insurance August 2010 - March 2011
Progressive Insurance November 2007 - March 2011
Progressive Insurance November 2009 - August 2010
Progressive Insurance August 2005 - November 2007
Skills
Leadership, Management, Coaching, Sales, Recruiting, Time Management, Customer Service, Call Center, Team Building, Process Improvement, Microsoft Office, Team Leadership, Training, Account Management, Microsoft Excel, Strategic Planning, Call Centers, Insurance, Social Media, Negotiation, Organization, Networking, Policy, Small Business, Social Networking, Public Speaking, Residential Moving, Organization Skills, Stress Management
Education
Austin Community College 2002 — 2009
The University of Texas at El Paso 1997 — 1999
Practical Arrangements January 2013 - Present
Dress for Success Worldwide October 2013 - Present
Progressive Insurance March 2011 - July 2012
Progressive Insurance March 2011 - July 2012
Progressive Insurance November 2009 - July 2012
Progressive Insurance August 2010 - March 2011
Progressive Insurance November 2007 - March 2011
Progressive Insurance November 2009 - August 2010
Progressive Insurance August 2005 - November 2007
Skills
Leadership, Management, Coaching, Sales, Recruiting, Time Management, Customer Service, Call Center, Team Building, Process Improvement, Microsoft Office, Team Leadership, Training, Account Management, Microsoft Excel, Strategic Planning, Call Centers, Insurance, Social Media, Negotiation, Organization, Networking, Policy, Small Business, Social Networking, Public Speaking, Residential Moving, Organization Skills, Stress Management
Education
Austin Community College 2002 — 2009
The University of Texas at El Paso 1997 — 1999
Andie Espinoza Andie Espinoza's Progressive Insurance Experience February 2015 - Present
Job Underwriter at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance February 2015 - Present
Farmers Insurance May 2008 - October 2013
Triangle Journal January 2005 - November 2007
Skills
Insurance, General Insurance, Property & Casualty..., Life Insurance, Underwriting, Brokers, Customer Service, Call Center, Process Improvement, Customer Retention, Call Centers, Casualty Insurance, Outlook, Research, Microsoft Office, Team Building, Microsoft Excel, Sales, Microsoft Word, Public Speaking
Education
University of Phoenix-Austin Campus 2012 — 2014
Bachelor of Science (B.S.), Marketing
Austin Community College 2009 — 2012
Progressive Insurance February 2015 - Present
Farmers Insurance May 2008 - October 2013
Triangle Journal January 2005 - November 2007
Skills
Insurance, General Insurance, Property & Casualty..., Life Insurance, Underwriting, Brokers, Customer Service, Call Center, Process Improvement, Customer Retention, Call Centers, Casualty Insurance, Outlook, Research, Microsoft Office, Team Building, Microsoft Excel, Sales, Microsoft Word, Public Speaking
Education
University of Phoenix-Austin Campus 2012 — 2014
Bachelor of Science (B.S.), Marketing
Austin Community College 2009 — 2012
Bobbie D. Flores Bobbie D. Flores's Progressive Insurance Experience March 2015 - Present
Job Estimator Associate CCU Rotation/Licensed Adjuster/Sales Rep
Industry Insurance
Experience
Progressive Insurance March 2015 - Present
Nine West Group September 2014 - Present
Progressive Insurance May 2013 - February 2015
Maurices July 2010 - July 2013
Pacific Pulmonary Services May 2012 - May 2013
St. Edward's University August 2009 - December 2010
Longhorn Dental March 2006 - August 2008
Cenpatico Behavioral Health LLC February 2004 - March 2006
Skills
Selling Skills, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Sales, Management, Coaching, Team Building, Multi Tasking, Facebook, Social Media, Public Speaking, Customer Service, Dental Assisting, Front to Back Office, Sales Operations, Marketing, Retail, Salesforce.com, B2B, Insurance, Customer Satisfaction, Teamwork, Payroll, Time Management, Social Networking, Outlook, Recruiting, Cold Calling, Strategic Planning
Education
St. Edward's University 2009 — 2011
B.A. Marketing, Courses include Accounting, International Business, Finance, 3.5
Austin Community College 2006 — 2008
Associate's degree, English Language and Literature, General
Progressive Insurance March 2015 - Present
Nine West Group September 2014 - Present
Progressive Insurance May 2013 - February 2015
Maurices July 2010 - July 2013
Pacific Pulmonary Services May 2012 - May 2013
St. Edward's University August 2009 - December 2010
Longhorn Dental March 2006 - August 2008
Cenpatico Behavioral Health LLC February 2004 - March 2006
Skills
Selling Skills, Microsoft Office, Data Entry, PowerPoint, Microsoft Word, Microsoft Excel, Sales, Management, Coaching, Team Building, Multi Tasking, Facebook, Social Media, Public Speaking, Customer Service, Dental Assisting, Front to Back Office, Sales Operations, Marketing, Retail, Salesforce.com, B2B, Insurance, Customer Satisfaction, Teamwork, Payroll, Time Management, Social Networking, Outlook, Recruiting, Cold Calling, Strategic Planning
Education
St. Edward's University 2009 — 2011
B.A. Marketing, Courses include Accounting, International Business, Finance, 3.5
Austin Community College 2006 — 2008
Associate's degree, English Language and Literature, General
Wayne Sharrah Wayne Sharrah's Progressive Insurance Experience 2000 - 2001
Job CEO, Insurance Claims Management, Inc.
Industry Insurance
Experience
Insurance Claims Management, Inc. January 2015 - Present
Insurance Claims Management, Inc. March 2014 - Present
Esurance June 2006 - June 2013
OneBeacon Insurance 2001 - 2006
Progressive Insurance 2000 - 2001
Skills
Claim, Strategic Planning, Property, Claims Management, Liability, Casualty, Legal Liability, Subrogation, Property Damage, Litigation Management, Claim Investigation, Process Improvement, Claims Resolution, Liability Analysis, Claims Handling, Business Analysis, Vendor Management, Change Management, Insurance Law, Customer Satisfaction, Business Strategy, Call Centers, Fraud, Performance Management
Education
Azusa Pacific University 1984 — 1988
BA, Business
Insurance Claims Management, Inc. January 2015 - Present
Insurance Claims Management, Inc. March 2014 - Present
Esurance June 2006 - June 2013
OneBeacon Insurance 2001 - 2006
Progressive Insurance 2000 - 2001
Skills
Claim, Strategic Planning, Property, Claims Management, Liability, Casualty, Legal Liability, Subrogation, Property Damage, Litigation Management, Claim Investigation, Process Improvement, Claims Resolution, Liability Analysis, Claims Handling, Business Analysis, Vendor Management, Change Management, Insurance Law, Customer Satisfaction, Business Strategy, Call Centers, Fraud, Performance Management
Education
Azusa Pacific University 1984 — 1988
BA, Business
Morgan Emily Morgan Emily's Progressive Insurance Experience October 2014 - Present
Job Senior Claims Adjuster at Progressive Insurance
Industry Consumer Services
Experience
Progressive Insurance October 2014 - Present
Azuma Leasing March 2011 - October 2014
AZUMA Leasing January 2008 - March 2011
Skills
Customer Service, Operations Management, Outlook, Business Development, Microsoft Office, Microsoft Excel, Employee Relations, Microsoft Word, Coaching, Training, Call Centers, Quality Assurance, Invoicing, Troubleshooting, Management, Team Building, Customer Satisfaction
Education
Austin Community College 2004 — 2007
Art and History
McCallum High School 2000 — 2004
High School Diploma
Progressive Insurance October 2014 - Present
Azuma Leasing March 2011 - October 2014
AZUMA Leasing January 2008 - March 2011
Skills
Customer Service, Operations Management, Outlook, Business Development, Microsoft Office, Microsoft Excel, Employee Relations, Microsoft Word, Coaching, Training, Call Centers, Quality Assurance, Invoicing, Troubleshooting, Management, Team Building, Customer Satisfaction
Education
Austin Community College 2004 — 2007
Art and History
McCallum High School 2000 — 2004
High School Diploma
Reynaldo Caballero Reynaldo Caballero's Progressive Insurance Experience August 2015 - Present
Job Claims Adjuster at Progressive Insurance
Industry Financial Services
Experience
Progressive Insurance August 2015 - Present
Protect America January 2014 - August 2015
Capital One 2010 - 2013
Cornell Companies- McCabe Center October 2008 - January 2010
Austin Travis County MHMR August 2007 - October 2008
Oxygen Fitness May 2007 - August 2007
Albertsons May 2000 - May 2007
Skills
Customer Service, Coaching, Sales, Operations Management, Cash Management, Management, Leadership, Banking, Software Documentation, Customer Experience, Team Building, Customer Retention, Outlook
Education
Texas State University-San Marcos 2007 — 2010
Bachelor of Arts (BA), Psychology
Austin Community College 2004 — 2008
Associate of Arts (AA), Psychology
Progressive Insurance August 2015 - Present
Protect America January 2014 - August 2015
Capital One 2010 - 2013
Cornell Companies- McCabe Center October 2008 - January 2010
Austin Travis County MHMR August 2007 - October 2008
Oxygen Fitness May 2007 - August 2007
Albertsons May 2000 - May 2007
Skills
Customer Service, Coaching, Sales, Operations Management, Cash Management, Management, Leadership, Banking, Software Documentation, Customer Experience, Team Building, Customer Retention, Outlook
Education
Texas State University-San Marcos 2007 — 2010
Bachelor of Arts (BA), Psychology
Austin Community College 2004 — 2008
Associate of Arts (AA), Psychology
Michael Wisniewski Michael Wisniewski's Progressive Insurance Experience February 2013 - Present
Job Developer/Architect at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance February 2013 - Present
OverDrive, Inc. May 2012 - January 2013
Progressive Insurance January 2001 - May 2012
GE Transportation June 1999 - December 2000
Seaway Manufacturing June 1998 - June 1999
Skills
Software Development, Systems Analysis, Enterprise Architecture, Project Management, Product Development, Product Management, Product Strategies, Mobile Technology, jQuery, ASP.NET, Visual Studio, Web Services, Software Project..., Agile Methodologies, JavaScript, Business Intelligence, Team Leadership, Mobile Devices, SaaS, HTML, Agile Project Management, Microsoft Technologies, XML, Databases, Cloud Computing, CSS, SDLC, SQL, Testing, Social Media, Web Development, Requirements Analysis, .NET, E-commerce, Content Management, Mobile Applications, Business Analysis, C#, Enterprise Software, TDD, Microsoft SQL Server, Database Design, SOA, TFS, IIS, Web Applications, Scrum, SharePoint, ASP.NET MVC, T-SQL
Education
Baldwin-Wallace College 2005 — 2007
Masters, MBA
Pennsylvania State University-Erie Campus 1996 — 2000
Bachelors, Management Information Systems
Progressive Insurance February 2013 - Present
OverDrive, Inc. May 2012 - January 2013
Progressive Insurance January 2001 - May 2012
GE Transportation June 1999 - December 2000
Seaway Manufacturing June 1998 - June 1999
Skills
Software Development, Systems Analysis, Enterprise Architecture, Project Management, Product Development, Product Management, Product Strategies, Mobile Technology, jQuery, ASP.NET, Visual Studio, Web Services, Software Project..., Agile Methodologies, JavaScript, Business Intelligence, Team Leadership, Mobile Devices, SaaS, HTML, Agile Project Management, Microsoft Technologies, XML, Databases, Cloud Computing, CSS, SDLC, SQL, Testing, Social Media, Web Development, Requirements Analysis, .NET, E-commerce, Content Management, Mobile Applications, Business Analysis, C#, Enterprise Software, TDD, Microsoft SQL Server, Database Design, SOA, TFS, IIS, Web Applications, Scrum, SharePoint, ASP.NET MVC, T-SQL
Education
Baldwin-Wallace College 2005 — 2007
Masters, MBA
Pennsylvania State University-Erie Campus 1996 — 2000
Bachelors, Management Information Systems
Tobin Lunsford's Progressive Insurance Experience February 2002 - April 2007
Job AVP National Material Damage at Infinity Insurance
Industry Insurance
Experience
Infinity Insurance May 2007 - Present
Progressive Insurance February 2002 - April 2007
Progressive Insurance February 1997 - February 2002
Enterprise Rent-A-Car October 1995 - January 1997
Troncali Jaguar November 1993 - January 1994
Auburn Ford October 1992 - September 1993
Union City Chrysler Plymouth September 1991 - October 1992
Ed Voyles Automotive Group May 1991 - September 1991
Ed Voyles Automotive Group May 1990 - September 1990
Skills
Property Damage, HIPAA, Claim, Property & Casualty..., Insurance, Claims Management, Criminal Investigations, General Insurance, Liability, Commercial Insurance, Casualty, Subrogation, Claim Investigation, Motorcycle, Automobile, Customer Satisfaction, Claims Handling, Litigation Management, Vehicles, Training, Process Improvement, Customer Service, Customer Retention, Legal Liability, Commercial Lines, Negotiation, Underwriting, Adjustments, Claims Resolution, Liability Analysis, Workers Compensation, Accident, Umbrella Insurance, Professional Liability, Casualty Insurance
Education
Auburn University 1990 — 1995
BS Business Management, Business, Management, Marketing, and Related Support Services
Auburn University, College of Business 1990 — 1995
BSBM, Business Management
Infinity Insurance May 2007 - Present
Progressive Insurance February 2002 - April 2007
Progressive Insurance February 1997 - February 2002
Enterprise Rent-A-Car October 1995 - January 1997
Troncali Jaguar November 1993 - January 1994
Auburn Ford October 1992 - September 1993
Union City Chrysler Plymouth September 1991 - October 1992
Ed Voyles Automotive Group May 1991 - September 1991
Ed Voyles Automotive Group May 1990 - September 1990
Skills
Property Damage, HIPAA, Claim, Property & Casualty..., Insurance, Claims Management, Criminal Investigations, General Insurance, Liability, Commercial Insurance, Casualty, Subrogation, Claim Investigation, Motorcycle, Automobile, Customer Satisfaction, Claims Handling, Litigation Management, Vehicles, Training, Process Improvement, Customer Service, Customer Retention, Legal Liability, Commercial Lines, Negotiation, Underwriting, Adjustments, Claims Resolution, Liability Analysis, Workers Compensation, Accident, Umbrella Insurance, Professional Liability, Casualty Insurance
Education
Auburn University 1990 — 1995
BS Business Management, Business, Management, Marketing, and Related Support Services
Auburn University, College of Business 1990 — 1995
BSBM, Business Management
Jessica Polk Jessica Polk's Progressive Insurance Experience March 2010 - March 2013
Job Student at Austin Community College
Industry Performing Arts
Experience
Progressive Insurance March 2010 - March 2013
Skills
Transcription, Typing, Faxing, Copying, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Open Office, Corel Office, Photoshop, FileMaker, QuickBooks, Windows XP Pro, MAC OS X Tiger, InDesign, Micros, Aloha, POS, Receptionist Duties, Filing, Photo Editor, Customer Service, Hospitality Management, Invoicing, Inventory Management, Art, Performing Arts, Modeling
Education
Austin Community College 2011 — 2015
Progressive Insurance March 2010 - March 2013
Skills
Transcription, Typing, Faxing, Copying, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Open Office, Corel Office, Photoshop, FileMaker, QuickBooks, Windows XP Pro, MAC OS X Tiger, InDesign, Micros, Aloha, POS, Receptionist Duties, Filing, Photo Editor, Customer Service, Hospitality Management, Invoicing, Inventory Management, Art, Performing Arts, Modeling
Education
Austin Community College 2011 — 2015
Kevin King MBA,MS's Progressive Insurance Experience July 2014 - Present
Job Claims Generalist Associate
Industry Insurance
Experience
Progressive Insurance July 2014 - Present
1st Employment Staffing February 2014 - June 2014
Hotels.com February 2013 - January 2014
University of Phoenix September 2009 - September 2012
Aflac December 2008 - January 2010
Non-Profits January 2006 - January 2009
AT&T October 2003 - November 2008
Springfield Public Schools August 2001 - August 2003
Skills
Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft powerpoint, Windows, Customer Service, Sales Management, Coaching, Sales, Employee Benefits, Call Center, Customer Satisfaction, Insurance, Organization, Conflict Resolution, Critical Thinking, PowerPoint, Leadership, Recruiting, Management, Budgets, Fundraising, Customer Retention, Account Management, Team Leadership, Non-profits, Operations Management, Community Outreach, Strategic Planning, Project Management, Public Speaking, Event Planning, Team Building, Leadership Development, Staff Development, Social Media, Higher Education, Adult Education, Sales Presentations, Teamwork, Time Management, Data Entry, College Recruiting, Research, Call Centers, Social Networking, Public Relations, Nonprofits, Training
Education
University of Phoenix 2011 — 2013
Master's degree, Business Administration and Human Resource Management
University of Phoenix 2009 — 2011
Master's degree, Psychology
Baker University 1997 — 2001
Bachelor's degree, Biology, General
Progressive Insurance July 2014 - Present
1st Employment Staffing February 2014 - June 2014
Hotels.com February 2013 - January 2014
University of Phoenix September 2009 - September 2012
Aflac December 2008 - January 2010
Non-Profits January 2006 - January 2009
AT&T October 2003 - November 2008
Springfield Public Schools August 2001 - August 2003
Skills
Teaching, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft powerpoint, Windows, Customer Service, Sales Management, Coaching, Sales, Employee Benefits, Call Center, Customer Satisfaction, Insurance, Organization, Conflict Resolution, Critical Thinking, PowerPoint, Leadership, Recruiting, Management, Budgets, Fundraising, Customer Retention, Account Management, Team Leadership, Non-profits, Operations Management, Community Outreach, Strategic Planning, Project Management, Public Speaking, Event Planning, Team Building, Leadership Development, Staff Development, Social Media, Higher Education, Adult Education, Sales Presentations, Teamwork, Time Management, Data Entry, College Recruiting, Research, Call Centers, Social Networking, Public Relations, Nonprofits, Training
Education
University of Phoenix 2011 — 2013
Master's degree, Business Administration and Human Resource Management
University of Phoenix 2009 — 2011
Master's degree, Psychology
Baker University 1997 — 2001
Bachelor's degree, Biology, General
Jasmine Greene's Progressive Insurance Experience August 2004 - July 2009
Job Writer for self and, hopefully, you one day.
Industry Writing and Editing
Experience
Self May 2015 - Present
Auntie M's Childcare September 2003 - December 2011
Progressive Insurance August 2004 - July 2009
Walgreens October 1999 - October 2004
Bank of America May 2003 - December 2003
Skills
Customer Service, Teamwork, English, Microsoft Office, Microsoft Word, Research, Social Media, Windows 8.1, Creative Writing, Time Management, Outlook, Team Leadership, New Media, Troubleshooting, Data Entry, Writing, Learning, Mental Health Care, Mental Health Treatment, Child Mental Health, Analysis, Web Authoring, Author (Unpublished), Shopping, Sales, Publishing, Self-publishing, Self-esteem, Suicide Prevention, Office 365, Coupons, Brazilian Waxing, Conflict Resolution, Conflict Management, Talking Points, Medicine, Child Therapy, Family Therapy, Group Therapy, Medication Therapy..., Cooking, Medical Marijuana, Patient Advocacy, Special Education, Critical Thinking, Literary Criticism, Social Networking, Career Path Planning, Self-management, Ethics
Education
Kaplan University 2015 — 2015
Bachelor’s Degree, Accounting
Austin Community College 2013 — 2014
Bachelor’s Degree, Accounting
Rio Salado College 2010 — 2010
Computer networking, Computer Systems Networking and Telecommunications
Self May 2015 - Present
Auntie M's Childcare September 2003 - December 2011
Progressive Insurance August 2004 - July 2009
Walgreens October 1999 - October 2004
Bank of America May 2003 - December 2003
Skills
Customer Service, Teamwork, English, Microsoft Office, Microsoft Word, Research, Social Media, Windows 8.1, Creative Writing, Time Management, Outlook, Team Leadership, New Media, Troubleshooting, Data Entry, Writing, Learning, Mental Health Care, Mental Health Treatment, Child Mental Health, Analysis, Web Authoring, Author (Unpublished), Shopping, Sales, Publishing, Self-publishing, Self-esteem, Suicide Prevention, Office 365, Coupons, Brazilian Waxing, Conflict Resolution, Conflict Management, Talking Points, Medicine, Child Therapy, Family Therapy, Group Therapy, Medication Therapy..., Cooking, Medical Marijuana, Patient Advocacy, Special Education, Critical Thinking, Literary Criticism, Social Networking, Career Path Planning, Self-management, Ethics
Education
Kaplan University 2015 — 2015
Bachelor’s Degree, Accounting
Austin Community College 2013 — 2014
Bachelor’s Degree, Accounting
Rio Salado College 2010 — 2010
Computer networking, Computer Systems Networking and Telecommunications
Jennifer Foss Klander Jennifer Foss Klander's Progressive Insurance Experience February 2009 - Present
Job Claims Adjuster at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance February 2009 - Present
Progressive Insurance July 2007 - February 2009
Skills
Customer Service, Claims Handling, Claims Resolution, Claim Investigation, Training, Social Media, Property Damage, Property & Casualty..., Event Management, Program Management, Claims Management, Estimating, Account Management, Claim, Insurance, Public Speaking, Event Planning, Volunteer Management, Microsoft Office, Liability, Nonprofits
Education
Augustana College (SD) 2000 — 2004
B.A. Communications
Progressive Insurance February 2009 - Present
Progressive Insurance July 2007 - February 2009
Skills
Customer Service, Claims Handling, Claims Resolution, Claim Investigation, Training, Social Media, Property Damage, Property & Casualty..., Event Management, Program Management, Claims Management, Estimating, Account Management, Claim, Insurance, Public Speaking, Event Planning, Volunteer Management, Microsoft Office, Liability, Nonprofits
Education
Augustana College (SD) 2000 — 2004
B.A. Communications
Courtney Barron Courtney Barron's Progressive Insurance Experience February 2011 - January 2013
Job Customer Service
Industry Real Estate
Experience
Element Realty August 2014 - July 2015
Progressive Insurance February 2011 - January 2013
Skills
Customer Service, Microsoft Office, Sales, Management, Microsoft Excel, Marketing, Project Management, Leadership, Negotiation, Microsoft Word, Social Media, PowerPoint, Team Building, New Business Development, Budgets, Strategic Planning, Research, Real Estate, Team Leadership, Training, Business Development
Education
Austin Community College 2005 — 2007
Westwood High School
Element Realty August 2014 - July 2015
Progressive Insurance February 2011 - January 2013
Skills
Customer Service, Microsoft Office, Sales, Management, Microsoft Excel, Marketing, Project Management, Leadership, Negotiation, Microsoft Word, Social Media, PowerPoint, Team Building, New Business Development, Budgets, Strategic Planning, Research, Real Estate, Team Leadership, Training, Business Development
Education
Austin Community College 2005 — 2007
Westwood High School
Shelley Kasiske's Progressive Insurance Experience June 2015 - Present
Job Product Analyst at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance June 2015 - Present
Progressive Insurance April 2008 - June 2015
Central Presbyterian Church, Austin, TX January 2011 - August 2014
Progressive Insurance July 2006 - April 2008
Sips Coffee June 2005 - November 2005
Skills
American Sign Language, Property & Casualty..., Insurance, Underwriting, SAS, Commercial Insurance, Pricing, Health Insurance, Data Analysis, Analytics, Life Insurance, Business Analytics, Lotus Notes
Education
Indiana University 2014 — 2016
Master of Business Administration (MBA)
Virginia Tech 2002 — 2006
BS, Mathematics
Austin Community College 2009 — 2012
Certificate, American Sign Language (ASL)
Progressive Insurance June 2015 - Present
Progressive Insurance April 2008 - June 2015
Central Presbyterian Church, Austin, TX January 2011 - August 2014
Progressive Insurance July 2006 - April 2008
Sips Coffee June 2005 - November 2005
Skills
American Sign Language, Property & Casualty..., Insurance, Underwriting, SAS, Commercial Insurance, Pricing, Health Insurance, Data Analysis, Analytics, Life Insurance, Business Analytics, Lotus Notes
Education
Indiana University 2014 — 2016
Master of Business Administration (MBA)
Virginia Tech 2002 — 2006
BS, Mathematics
Austin Community College 2009 — 2012
Certificate, American Sign Language (ASL)
Guy Flori Guy Flori's Progressive Insurance Experience October 2002 - Present
Job Managed Repair Representative at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance October 2002 - Present
Verizon Information Services May 2002 - October 2002
Travelers Insurance November 1999 - May 2002
Skills
Insurance, Insurance Claims, Liability, Property & Casualty..., Claims, Auto Liability, General Liability, Claims Management, Commercial Lines, Adjusting, Claim, Legal Liability, Personal Injury, Training, Property Damage, Claim Investigation, Subrogation
Education
Augusta Technical College 2012 — 2014
Associates, Business Management
Progressive Insurance October 2002 - Present
Verizon Information Services May 2002 - October 2002
Travelers Insurance November 1999 - May 2002
Skills
Insurance, Insurance Claims, Liability, Property & Casualty..., Claims, Auto Liability, General Liability, Claims Management, Commercial Lines, Adjusting, Claim, Legal Liability, Personal Injury, Training, Property Damage, Claim Investigation, Subrogation
Education
Augusta Technical College 2012 — 2014
Associates, Business Management
Corley Tullos Corley Tullos's Progressive Insurance Experience April 2010 - August 2012
Job Account Manager at All Web Leads, Inc.
Industry Insurance
Experience
All Web Leads, Inc. October 2012 - Present
Progressive Insurance April 2010 - August 2012
Progressive Insurance September 2008 - March 2010
Leif Johnson Ford August 2006 - September 2008
Skills
Customer Service, Windows, Mac, Phone Skills, Phone Etiquette, Education, Listener, Telephone Skills, Customer Retention, Call Centers
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Arts (BA), English Language and Literature, General
Austin Community College
All Web Leads, Inc. October 2012 - Present
Progressive Insurance April 2010 - August 2012
Progressive Insurance September 2008 - March 2010
Leif Johnson Ford August 2006 - September 2008
Skills
Customer Service, Windows, Mac, Phone Skills, Phone Etiquette, Education, Listener, Telephone Skills, Customer Retention, Call Centers
Education
The University of Texas at Austin 2002 — 2007
Bachelor of Arts (BA), English Language and Literature, General
Austin Community College
Melanee Gregorcyk Melanee Gregorcyk's Progressive Insurance Experience September 2010 - January 2012
Job AppleCare Tier 2 Mac At Home Senior Advisor at Apple
Industry Consumer Electronics
Experience
Apple March 2015 - Present
Apple July 2014 - March 2015
AZUMA Leasing February 2012 - July 2012
Progressive Insurance September 2010 - January 2012
Silvermark February 2009 - June 2010
Skills
Customer Service, Business Development, Call Centers, Customer Retention, Sales, Account Management, Customer Satisfaction, Team Building, Process Improvement, Insurance, Management, Training, Marketing, Microsoft Excel, Microsoft Office
Education
Austin Community College 2011 — 2014
Central Texas College 1995 — 1997
Apple March 2015 - Present
Apple July 2014 - March 2015
AZUMA Leasing February 2012 - July 2012
Progressive Insurance September 2010 - January 2012
Silvermark February 2009 - June 2010
Skills
Customer Service, Business Development, Call Centers, Customer Retention, Sales, Account Management, Customer Satisfaction, Team Building, Process Improvement, Insurance, Management, Training, Marketing, Microsoft Excel, Microsoft Office
Education
Austin Community College 2011 — 2014
Central Texas College 1995 — 1997
Daniel J. Meeker Daniel J. Meeker's Progressive Insurance Experience June 2005 - February 2009
Job Front Line Manager at Federal Aviation Administration FAA
Industry Airlines/Aviation
Experience
Federal Aviation Administration - FAA April 2015 - Present
Federal Aviation Administration - FAA January 2015 - April 2015
Federal Aviation Administration October 2013 - January 2015
Federal Aviation Administration November 2010 - September 2013
Federal Aviation Administration - FAA March 2009 - November 2010
Progressive Insurance June 2005 - February 2009
First Data Corporation October 1999 - May 2005
Skills
Process Improvement, Contract Negotiation, Analysis, Operations Management, Risk Management, Training, Program Management, Team Building, Team Leadership, Leadership, Project Planning, Customer Service, Leadership Development, Employee Relations, Management, Microsoft Excel
Education
Baker College Business and Corporate Services 2001 — 2005
Business Administration Management, Business Management, Human Resources
Springville High School
Federal Aviation Administration - FAA April 2015 - Present
Federal Aviation Administration - FAA January 2015 - April 2015
Federal Aviation Administration October 2013 - January 2015
Federal Aviation Administration November 2010 - September 2013
Federal Aviation Administration - FAA March 2009 - November 2010
Progressive Insurance June 2005 - February 2009
First Data Corporation October 1999 - May 2005
Skills
Process Improvement, Contract Negotiation, Analysis, Operations Management, Risk Management, Training, Program Management, Team Building, Team Leadership, Leadership, Project Planning, Customer Service, Leadership Development, Employee Relations, Management, Microsoft Excel
Education
Baker College Business and Corporate Services 2001 — 2005
Business Administration Management, Business Management, Human Resources
Springville High School
Lucy Kazarovich, MBA, CPCU, AU, AIS, CPIW Lucy Kazarovich, MBA, CPCU, AU, AIS, CPIW's Progressive Insurance Experience 1987 - 1992
Job Business Technology Analyst at The Main Street America Group
Industry Insurance
Experience
The Main Street America Group February 2014 - Present
Carolina Casualty Insurance Group, LLC May 2012 - September 2013
Carolina Casualty Insurance Group, LLC June 2010 - May 2012
Carolina Casualty January 2000 - June 2010
Carolina Casualty Insurance Group, LLC 1996 - 2000
Carolina Casualty Insurance Group, LLC 1992 - 1996
Progressive Insurance 1987 - 1992
Skills
Underwriting, Insurance, Property & Casualty..., Transportation, Analytical Skills, Management, CPCU, Specialty Insurance, Commercial Insurance, Analytical Abilities, Managerial Experience, Attention To Detail, Organizational..., Computer Proficiency, Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Process Improvement, Leadership, Business Analysis, General Insurance, Training, Liability, Casualty, Risk Management, Workers Compensation, Brokers, Claims Management, Commercial Lines, Inland Marine, Casualty Insurance
Education
Baldwin-Wallace College 1990 — 1992
M.B.A., Systems Theory
Baldwin-Wallace College 1982 — 1986
B.A., Business Management
Insurance Institute of America
Chartered Property Casualty Underwriter (CPCU), Insurance
Insurance Institute of America
Associate in Underwriting (AU), Insurance - Underwriting
Insurance Institute of America
Associate in Insurance Services (AIS), Insurance Services
National Association of Insurance Women
Certified Professional Insurance Woman (CPIW), Insurance
University of North Florida, Institute for Management Development and Organizational Quality
Certificate Program in Management Practices, Business Administration and Management, General
The Main Street America Group February 2014 - Present
Carolina Casualty Insurance Group, LLC May 2012 - September 2013
Carolina Casualty Insurance Group, LLC June 2010 - May 2012
Carolina Casualty January 2000 - June 2010
Carolina Casualty Insurance Group, LLC 1996 - 2000
Carolina Casualty Insurance Group, LLC 1992 - 1996
Progressive Insurance 1987 - 1992
Skills
Underwriting, Insurance, Property & Casualty..., Transportation, Analytical Skills, Management, CPCU, Specialty Insurance, Commercial Insurance, Analytical Abilities, Managerial Experience, Attention To Detail, Organizational..., Computer Proficiency, Microsoft Office, Microsoft Word, Microsoft Excel, Lotus Notes, Process Improvement, Leadership, Business Analysis, General Insurance, Training, Liability, Casualty, Risk Management, Workers Compensation, Brokers, Claims Management, Commercial Lines, Inland Marine, Casualty Insurance
Education
Baldwin-Wallace College 1990 — 1992
M.B.A., Systems Theory
Baldwin-Wallace College 1982 — 1986
B.A., Business Management
Insurance Institute of America
Chartered Property Casualty Underwriter (CPCU), Insurance
Insurance Institute of America
Associate in Underwriting (AU), Insurance - Underwriting
Insurance Institute of America
Associate in Insurance Services (AIS), Insurance Services
National Association of Insurance Women
Certified Professional Insurance Woman (CPIW), Insurance
University of North Florida, Institute for Management Development and Organizational Quality
Certificate Program in Management Practices, Business Administration and Management, General
Bruce Pfeiffer Bruce Pfeiffer's Progressive Insurance Experience September 2014 - Present
Job Senior Claims Adjuster at Progressive Insurance
Industry Marketing and Advertising
Experience
Progressive Insurance September 2014 - Present
Progressive Insurance August 2013 - September 2014
Meijer State Games of Michigan April 2013 - September 2014
AGA Nation May 2012 - July 2014
Kohls 2008 - May 2013
Michigan's Adventure June 2008 - September 2009
Carmike Cinemas June 2005 - September 2007
Skills
Social Media Marketing, Customer Service, Marketing Communications, Associate Development, Action Sports, Marketing Strategy, Store Management, Store Operations, Retail, Instagram, Planograms, Inventory Management, Online Advertising, Visual Merchandising, Psychology, POS, Cash Handling Experience, Supervising, Driving Results, Cashiering, Facebook, YouTube, Goal Oriented, Microsoft Excel, Google Analytics, Google Docs, Prezi, PowerPoint, Merchandising, Retail Sales, Microsoft Office, Sales, Training, Social Media, Social Networking
Education
Baker College of Muskegon 2007 — 2012
Bachelor's degree, Marketing, A
Baker College of Muskegon 2007 — 2012
Associates Degree, Marketing
Mason County Eastern High School 2003 — 2007
High School Diploma, English Language and Literature/Letters
Progressive Insurance September 2014 - Present
Progressive Insurance August 2013 - September 2014
Meijer State Games of Michigan April 2013 - September 2014
AGA Nation May 2012 - July 2014
Kohls 2008 - May 2013
Michigan's Adventure June 2008 - September 2009
Carmike Cinemas June 2005 - September 2007
Skills
Social Media Marketing, Customer Service, Marketing Communications, Associate Development, Action Sports, Marketing Strategy, Store Management, Store Operations, Retail, Instagram, Planograms, Inventory Management, Online Advertising, Visual Merchandising, Psychology, POS, Cash Handling Experience, Supervising, Driving Results, Cashiering, Facebook, YouTube, Goal Oriented, Microsoft Excel, Google Analytics, Google Docs, Prezi, PowerPoint, Merchandising, Retail Sales, Microsoft Office, Sales, Training, Social Media, Social Networking
Education
Baker College of Muskegon 2007 — 2012
Bachelor's degree, Marketing, A
Baker College of Muskegon 2007 — 2012
Associates Degree, Marketing
Mason County Eastern High School 2003 — 2007
High School Diploma, English Language and Literature/Letters
Arian Brumby Arian Brumby's Progressive Insurance Experience March 2011 - April 2012
Job Assitant Teacher/Performer at Move Your Tale
Industry Photography
Experience
Move Your Tale February 2013 - Present
Camera For A Face January 2005 - Present
Red Eye Transit January 2013 - June 2015
BookPeople January 2013 - April 2014
ColdTowne Theater July 2012 - July 2013
OfficeMax June 2012 - November 2012
Progressive Insurance March 2011 - April 2012
FedEx Office February 2005 - January 2011
Skills
Photography, Social Media, Lightroom, Editing, Marketing, Customer Service, Photos, Adobe Creative Suite, Project Management, Portrait Photography, Commercial Photography, Portraits, Event Photography, Digital Photography, Photojournalism, Wedding Photography, Fine Art Photography, Fashion Photography, Office Equipment, Digital Printing, Supervisory Skills, Project Coordination, Copying, Print Management
Education
Thomas Jefferson High School 1998 — 2000
Diploma
Austin Community College
Move Your Tale February 2013 - Present
Camera For A Face January 2005 - Present
Red Eye Transit January 2013 - June 2015
BookPeople January 2013 - April 2014
ColdTowne Theater July 2012 - July 2013
OfficeMax June 2012 - November 2012
Progressive Insurance March 2011 - April 2012
FedEx Office February 2005 - January 2011
Skills
Photography, Social Media, Lightroom, Editing, Marketing, Customer Service, Photos, Adobe Creative Suite, Project Management, Portrait Photography, Commercial Photography, Portraits, Event Photography, Digital Photography, Photojournalism, Wedding Photography, Fine Art Photography, Fashion Photography, Office Equipment, Digital Printing, Supervisory Skills, Project Coordination, Copying, Print Management
Education
Thomas Jefferson High School 1998 — 2000
Diploma
Austin Community College
Tom Ashworth Tom Ashworth's Progressive Insurance Experience September 1999 - November 2005
Job Senior Manager, Strategic Diversity Management, CVS Health
Industry Human Resources
Experience
CVS Health October 2009 - Present
CVS/Caremark November 2005 - September 2009
Progressive Insurance September 1999 - November 2005
Sitel (formerly ClientLogic) January 1999 - September 1999
Gateway May 1995 - January 1999
Hyatt Hotels Corporation June 1991 - June 1995
Skills
Organizational..., Employee Relations, Diversity, Recruiting, College Recruiting, Training, Training Delivery, Project Management, Project Delivery, Community Engagement, Community Outreach, Communication, Social Media, Succession Planning, Start-ups, Culture Change, Program Management, Human Resources, Talent Acquisition, Coaching, Leadership Development, Management, Conflict Resolution, Leadership, Workforce Planning, Deferred Compensation
Education
Baker University 1994 — 1996
Masters, Management
Syracuse University 1987 — 1991
BS, Speech Communication
CVS Health October 2009 - Present
CVS/Caremark November 2005 - September 2009
Progressive Insurance September 1999 - November 2005
Sitel (formerly ClientLogic) January 1999 - September 1999
Gateway May 1995 - January 1999
Hyatt Hotels Corporation June 1991 - June 1995
Skills
Organizational..., Employee Relations, Diversity, Recruiting, College Recruiting, Training, Training Delivery, Project Management, Project Delivery, Community Engagement, Community Outreach, Communication, Social Media, Succession Planning, Start-ups, Culture Change, Program Management, Human Resources, Talent Acquisition, Coaching, Leadership Development, Management, Conflict Resolution, Leadership, Workforce Planning, Deferred Compensation
Education
Baker University 1994 — 1996
Masters, Management
Syracuse University 1987 — 1991
BS, Speech Communication
Shannon Flowers Shannon Flowers's Progressive Insurance Experience June 2003 - April 2006
Job Business Unit Manager at Hospira
Industry Pharmaceuticals
Experience
Hospira May 2009 - Present
Hospira November 2009 - December 2010
Hospira September 2006 - May 2009
Progressive Insurance June 2003 - April 2006
Motorola June 1999 - June 2002
Motorola March 1993 - June 1999
Skills
Aseptic Processing, GMP, Lean Manufacturing, Validation, Six Sigma, CAPA, FDA, Manufacturing, Sop, Continuous Improvement, Root Cause Analysis, Green Belt, Quality Investigations, SAP R/3, Microsoft Office, PeopleSoft, Kronos Timekeeping, InfinityQS, Trackwise, SmartCAPA, AS400 system, ISOtrain, 5S, ISO 13485, Kaizen, ISO, SPC, 21 CFR Part 11, Pharmaceutical Industry, SAP, Manufacturing Operations, Operational Excellence, Quality System, Change Control, Software Documentation
Education
St. Edward's University
Bachelor of Business Administration, Management
Austin Community College
Associate of Applied Science, Criminal Justice
Hospira May 2009 - Present
Hospira November 2009 - December 2010
Hospira September 2006 - May 2009
Progressive Insurance June 2003 - April 2006
Motorola June 1999 - June 2002
Motorola March 1993 - June 1999
Skills
Aseptic Processing, GMP, Lean Manufacturing, Validation, Six Sigma, CAPA, FDA, Manufacturing, Sop, Continuous Improvement, Root Cause Analysis, Green Belt, Quality Investigations, SAP R/3, Microsoft Office, PeopleSoft, Kronos Timekeeping, InfinityQS, Trackwise, SmartCAPA, AS400 system, ISOtrain, 5S, ISO 13485, Kaizen, ISO, SPC, 21 CFR Part 11, Pharmaceutical Industry, SAP, Manufacturing Operations, Operational Excellence, Quality System, Change Control, Software Documentation
Education
St. Edward's University
Bachelor of Business Administration, Management
Austin Community College
Associate of Applied Science, Criminal Justice
Holly Neal Holly Neal's Progressive Insurance Experience August 2005 - January 2008
Job Commercial Underwriter at Farmers Insurance
Industry Insurance
Experience
Farmers Insurance January 2008 - Present
Progressive Insurance August 2005 - January 2008
UT Center for Space Research January 2002 - September 2002
Apple Inc. 1995 - 2001
Austin Independent School District August 1993 - June 1995
Skills
C++, Python, Fortran, Mac OS X, Visual Basic for Excel, COBOL, SAS, SQL, Programming, Access
Education
Austin Community College 1980 — 2015
BS, Computer Sciences
Almeda University 2005 — 2005
BS, Information Technology
Farmers Insurance January 2008 - Present
Progressive Insurance August 2005 - January 2008
UT Center for Space Research January 2002 - September 2002
Apple Inc. 1995 - 2001
Austin Independent School District August 1993 - June 1995
Skills
C++, Python, Fortran, Mac OS X, Visual Basic for Excel, COBOL, SAS, SQL, Programming, Access
Education
Austin Community College 1980 — 2015
BS, Computer Sciences
Almeda University 2005 — 2005
BS, Information Technology
Rani France's Progressive Insurance Experience January 2015 - Present
Job Beaumont Health System
Industry Hospital & Health Care
Experience
Progressive Insurance January 2015 - Present
Sugar Shack Baking May 2011 - Present
Beaumont Health System November 2011 - April 2013
Skills
Nursing, Healthcare, BLS, Hospitals, Medical Terminology, HIPAA, Cpr Certified, Medical Billing, Epic Systems, Patient Safety, EMR, Medical Coding, Managed Care, Healthcare Management, Medicare, Medicaid, Healthcare Information...
Education
Baker College 2012 — 2014
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Baker College Center for Graduate Studies 2004 — 2006
MBA, Marketing
Wayne State University 1992 — 1997
BS, Psychology
Progressive Insurance January 2015 - Present
Sugar Shack Baking May 2011 - Present
Beaumont Health System November 2011 - April 2013
Skills
Nursing, Healthcare, BLS, Hospitals, Medical Terminology, HIPAA, Cpr Certified, Medical Billing, Epic Systems, Patient Safety, EMR, Medical Coding, Managed Care, Healthcare Management, Medicare, Medicaid, Healthcare Information...
Education
Baker College 2012 — 2014
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Baker College Center for Graduate Studies 2004 — 2006
MBA, Marketing
Wayne State University 1992 — 1997
BS, Psychology
Kaitlin Jocke Kaitlin Jocke's Progressive Insurance Experience December 2013 - July 2015
Job Marketing Communications Specialist at PolyOne
Industry Marketing and Advertising
Experience
PolyOne July 2015 - Present
Progressive Insurance December 2013 - July 2015
Invisible Fence® Brand August 2010 - November 2013
ERC March 2010 - August 2010
Stern Advertising May 2009 - October 2009
Brand Castle January 2009 - May 2009
Alpha Phi International Fraternity January 2008 - January 2009
Cleveland Zoological Society May 2008 - August 2008
Skills
Event Planning, Public Relations, Marketing Communications, Project Coordination, Social Media Marketing, Press Releases, Media Relations, Microsoft Office, Marketing, Microsoft Excel, Event Management, Newsletters, Microsoft Word, Hootsuite, Facebook, Email Marketing, iContact, Vocus, Reporting & Analysis, Organization, Leadership, Online Advertising, Lead Generation, Copywriting, Corporate Communications
Education
Baldwin Wallace University 2006 — 2010
Bachelors, Marketing, International Business
PolyOne July 2015 - Present
Progressive Insurance December 2013 - July 2015
Invisible Fence® Brand August 2010 - November 2013
ERC March 2010 - August 2010
Stern Advertising May 2009 - October 2009
Brand Castle January 2009 - May 2009
Alpha Phi International Fraternity January 2008 - January 2009
Cleveland Zoological Society May 2008 - August 2008
Skills
Event Planning, Public Relations, Marketing Communications, Project Coordination, Social Media Marketing, Press Releases, Media Relations, Microsoft Office, Marketing, Microsoft Excel, Event Management, Newsletters, Microsoft Word, Hootsuite, Facebook, Email Marketing, iContact, Vocus, Reporting & Analysis, Organization, Leadership, Online Advertising, Lead Generation, Copywriting, Corporate Communications
Education
Baldwin Wallace University 2006 — 2010
Bachelors, Marketing, International Business
Connie Dmochowsky Connie Dmochowsky's Progressive Insurance Experience 1998 - 2000
Job Vice President, IT Applications Development at SWBC
Industry Information Technology and Services
Experience
SWBC December 2012 - Present
Insurance Auto Auctions 2010 - 2012
Guarantee Trust Life Insurance 2000 - 2010
Progressive Insurance 1998 - 2000
The Cleveland Clinic 1997 - 1998
ICI Paints 1992 - 1997
ICI Paints 1990 - 1992
ICI Paints 1989 - 1990
Skills
SDLC, Business Intelligence, Program Management, Cross-functional Team..., Integration, Management, Leadership, PMP, SharePoint, Vendor Management, Process Improvement, Enterprise Software, Agile Methodologies
Education
Lake Forest Graduate School of Management 2005 — 2008
MBA, Business Administration and Management, General
Baldwin Wallace University 1991 — 1994
BA, Business
Lakeland Community College 1983 — 1986
AAB, Data Processing, 3.6
Darden Graduate School of Business Administration
Executive Training
SWBC December 2012 - Present
Insurance Auto Auctions 2010 - 2012
Guarantee Trust Life Insurance 2000 - 2010
Progressive Insurance 1998 - 2000
The Cleveland Clinic 1997 - 1998
ICI Paints 1992 - 1997
ICI Paints 1990 - 1992
ICI Paints 1989 - 1990
Skills
SDLC, Business Intelligence, Program Management, Cross-functional Team..., Integration, Management, Leadership, PMP, SharePoint, Vendor Management, Process Improvement, Enterprise Software, Agile Methodologies
Education
Lake Forest Graduate School of Management 2005 — 2008
MBA, Business Administration and Management, General
Baldwin Wallace University 1991 — 1994
BA, Business
Lakeland Community College 1983 — 1986
AAB, Data Processing, 3.6
Darden Graduate School of Business Administration
Executive Training
Evan Ford's Progressive Insurance Experience March 2014 - Present
Job IT Manager at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance March 2014 - Present
Progressive Insurance October 2012 - Present
Progressive Insurance April 2003 - October 2012
Trend Consulting Services October 2000 - April 2003
Skills
VMware, Windows Server, VBScript, Disaster Recovery, Servers, Virtualization, Technical Support, Troubleshooting, Computer Hardware, SCCM, Software Documentation, SharePoint, Requirements Analysis, SQL, Help Desk Support, Testing, IT Management, Management, Visio, Incident Management, Lotus Notes, IT Service Management, Windows 7, System Administration, Active Directory, SDLC, IIS, ITIL, BMC Remedy, Windows XP, Information Technology
Education
Baldwin-Wallace College 1986 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies
Progressive Insurance March 2014 - Present
Progressive Insurance October 2012 - Present
Progressive Insurance April 2003 - October 2012
Trend Consulting Services October 2000 - April 2003
Skills
VMware, Windows Server, VBScript, Disaster Recovery, Servers, Virtualization, Technical Support, Troubleshooting, Computer Hardware, SCCM, Software Documentation, SharePoint, Requirements Analysis, SQL, Help Desk Support, Testing, IT Management, Management, Visio, Incident Management, Lotus Notes, IT Service Management, Windows 7, System Administration, Active Directory, SDLC, IIS, ITIL, BMC Remedy, Windows XP, Information Technology
Education
Baldwin-Wallace College 1986 — 1990
Bachelor of Arts (B.A.), Communication and Media Studies
Allan Stinebaugh Allan Stinebaugh's Progressive Insurance Experience April 2000 - July 2004
Job AuditorInCharge at Progressive
Industry Insurance
Experience
Progressive Group of Insurance Companies August 2004 - Present
Progressive Insurance April 2000 - July 2004
Progressive April 1997 - March 2000
Progressive Insurance 1995 - 1997
Progressive Insurance April 1988 - 1994
Skills
Claim, Claims Management, Casualty, Personal Injury, Analysis, Litigation, Claims Resolution, Insurance, Property & Casualty..., Project Management, Liability, General Insurance, Commercial Insurance, Process Improvement, Legal Liability, Subrogation
Education
Auburn University at Montgomery 1979 — 1984
BS, Business/Political Science
Saint James High School 1970 — 1978
Progressive Group of Insurance Companies August 2004 - Present
Progressive Insurance April 2000 - July 2004
Progressive April 1997 - March 2000
Progressive Insurance 1995 - 1997
Progressive Insurance April 1988 - 1994
Skills
Claim, Claims Management, Casualty, Personal Injury, Analysis, Litigation, Claims Resolution, Insurance, Property & Casualty..., Project Management, Liability, General Insurance, Commercial Insurance, Process Improvement, Legal Liability, Subrogation
Education
Auburn University at Montgomery 1979 — 1984
BS, Business/Political Science
Saint James High School 1970 — 1978
Warren. Kull Warren. Kull's Progressive Insurance Experience January 2005 - February 2008
Job Realtor at Kuper Sotheby's Int.Realty
Industry Real Estate
Experience
Kuper Sotheby's International Realty June 2014 - Present
Capital City Sotheby's Int. Realty June 2008 - Present
Capital City Sothebys Int.Realty June 2008 - Present
Progressive Insurance January 2005 - February 2008
Providian Financial September 2000 - June 2005
Skills
Negotiation, Luxury, Sellers, Real Estate, New Home Sales, Single Family Homes, Relocation, Condos, First Time Home Buyers, Investment Properties, Buyer Representation, Listings, Short Sales, Residential Homes, Referrals, Customer Satisfaction, Townhomes, Vacation Homes, Real Estate Transactions, Investors, Sales, Buyers, New Homes, Real Property
Education
Austin Community College 2000 — 2003
RealEstate
lake travis 1985 — 1998
diploma, lake travis
Kuper Sotheby's International Realty June 2014 - Present
Capital City Sotheby's Int. Realty June 2008 - Present
Capital City Sothebys Int.Realty June 2008 - Present
Progressive Insurance January 2005 - February 2008
Providian Financial September 2000 - June 2005
Skills
Negotiation, Luxury, Sellers, Real Estate, New Home Sales, Single Family Homes, Relocation, Condos, First Time Home Buyers, Investment Properties, Buyer Representation, Listings, Short Sales, Residential Homes, Referrals, Customer Satisfaction, Townhomes, Vacation Homes, Real Estate Transactions, Investors, Sales, Buyers, New Homes, Real Property
Education
Austin Community College 2000 — 2003
RealEstate
lake travis 1985 — 1998
diploma, lake travis
Lorraine Guerrero Lorraine Guerrero's Progressive Insurance Experience 1999 - 2000
Job Customer Service supervisor at Stimpson Co., Inc
Industry Consumer Services
Experience
Stimpson Co., Inc November 2005 - Present
Cingular October 2003 - November 2005
AT&T Wireless April 2002 - October 2003
Apple Computer 2000 - 2001
Progressive Insurance 1999 - 2000
Education
Austin Community College 1999 — 1999
GED
Stimpson Co., Inc November 2005 - Present
Cingular October 2003 - November 2005
AT&T Wireless April 2002 - October 2003
Apple Computer 2000 - 2001
Progressive Insurance 1999 - 2000
Education
Austin Community College 1999 — 1999
GED
Chris Velasquez Chris Velasquez's Progressive Insurance Experience August 2011 - October 2013
Job Insurance Agent at The Zebra
Industry Insurance
Experience
The Zebra October 2013 - Present
Progressive Insurance August 2011 - October 2013
Sprint August 2007 - May 2009
Dell August 2005 - June 2007
Skills
Work Autonomously, Indirect Channel Sales, Quota Achievement, SMB Sales, Cold Calling Experience, Sales Process, Property & Casualty..., Sales, Customer Service, Customer Satisfaction, Microsoft Office, Time Management
Education
Austin Community College 2004 — 2006
The Zebra October 2013 - Present
Progressive Insurance August 2011 - October 2013
Sprint August 2007 - May 2009
Dell August 2005 - June 2007
Skills
Work Autonomously, Indirect Channel Sales, Quota Achievement, SMB Sales, Cold Calling Experience, Sales Process, Property & Casualty..., Sales, Customer Service, Customer Satisfaction, Microsoft Office, Time Management
Education
Austin Community College 2004 — 2006
Favio Conde's Progressive Insurance Experience August 2012 - March 2013
Job Claims Department Supervisor at Open Lending, Inc.
Industry Financial Services
Experience
Open Lending, LLC October 2014 - Present
Open Lending, Inc. March 2013 - October 2014
Progressive Insurance August 2012 - March 2013
Progressive Insurance October 2011 - August 2012
Progressive Insurance July 2011 - October 2011
Progressive Insurance February 2011 - July 2011
Skills
Computer Literate, Multitasker, Attention To Detail, Hard Worker, Results Oriented, Customer Service, Phone Skills, Telephone Skills, Goal Oriented, Time Management, Team-oriented, Teamwork, Spreadsheets, Customer Satisfaction, Customer Retention, Insurance, Outlook, Microsoft Excel, Close Attention to..., Microsoft Word, Result Oriented, Customer Experience, Self-driven, Organization
Education
Texas State University-San Marcos 2011 — 2016
Bachelor's Degree, Accounting
Austin Community College 2005 — 2011
N/A, Completed Core Course Work
Open Lending, LLC October 2014 - Present
Open Lending, Inc. March 2013 - October 2014
Progressive Insurance August 2012 - March 2013
Progressive Insurance October 2011 - August 2012
Progressive Insurance July 2011 - October 2011
Progressive Insurance February 2011 - July 2011
Skills
Computer Literate, Multitasker, Attention To Detail, Hard Worker, Results Oriented, Customer Service, Phone Skills, Telephone Skills, Goal Oriented, Time Management, Team-oriented, Teamwork, Spreadsheets, Customer Satisfaction, Customer Retention, Insurance, Outlook, Microsoft Excel, Close Attention to..., Microsoft Word, Result Oriented, Customer Experience, Self-driven, Organization
Education
Texas State University-San Marcos 2011 — 2016
Bachelor's Degree, Accounting
Austin Community College 2005 — 2011
N/A, Completed Core Course Work
Brittany Senary Brittany Senary's Progressive Insurance Experience September 2012 - October 2013
Job Social Media Manager at SolarCity
Industry Public Relations and Communications
Experience
SolarCity September 2015 - Present
Vitamix October 2013 - September 2015
Progressive Insurance September 2012 - October 2013
Progressive Insurance January 2012 - September 2012
Progressive Insurance June 2010 - January 2012
Cleveland Clinic December 2009 - May 2010
Public Relations Student Society of America Kent State Chapter May 2009 - May 2010
Akron Art Museum September 2009 - December 2009
Robinson Memorial Hospital May 2009 - August 2009
Daily Kent Stater January 2008 - May 2008
Skills
Press Releases, Public Relations, Media Relations, Facebook, Corporate Communications, Crisis Communications, Social Media, Social CRM, Integrated Marketing, Social Media Marketing, Digital Marketing, Marketing Communications
Education
Baldwin-Wallace College 2011 — 2013
Masters of Business Administration, Business Administration, 3.9
Kent State University 2006 — 2010
Bachelor of Science, Public Relations, Marketing, Political Science, 3.58
SolarCity September 2015 - Present
Vitamix October 2013 - September 2015
Progressive Insurance September 2012 - October 2013
Progressive Insurance January 2012 - September 2012
Progressive Insurance June 2010 - January 2012
Cleveland Clinic December 2009 - May 2010
Public Relations Student Society of America Kent State Chapter May 2009 - May 2010
Akron Art Museum September 2009 - December 2009
Robinson Memorial Hospital May 2009 - August 2009
Daily Kent Stater January 2008 - May 2008
Skills
Press Releases, Public Relations, Media Relations, Facebook, Corporate Communications, Crisis Communications, Social Media, Social CRM, Integrated Marketing, Social Media Marketing, Digital Marketing, Marketing Communications
Education
Baldwin-Wallace College 2011 — 2013
Masters of Business Administration, Business Administration, 3.9
Kent State University 2006 — 2010
Bachelor of Science, Public Relations, Marketing, Political Science, 3.58
Nicholas Popp Nicholas Popp's Progressive Insurance Experience May 2014 - September 2015
Job Director of Business Development at Pageplus Wireless
Industry Telecommunications
Experience
Pageplus Wireless September 2015 - Present
Progressive Insurance May 2014 - September 2015
Sprint by Businet Wireless August 2010 - May 2014
Lakewood Country Club March 1998 - November 2010
Vanguard Innovations Inc December 2009 - June 2010
Picc-A-Deli Cafe & Catering April 2009 - December 2009
Skills
Sales, Marketing, Customer Service, Management, Social Media, Leadership, Public Speaking, Microsoft Excel, Recruiting, Sales Management, Account Management, Operations Management, Events Coordination, Asset Allocation, Business Development, Strategic Planning, Networking
Education
Baldwin Wallace University 2004 — 2008
Bachelor’s Degree, Business Administration and Management
Baldwin-Wallace College 2004 — 2008
Bachelor of Arts, Management, Finance
Pageplus Wireless September 2015 - Present
Progressive Insurance May 2014 - September 2015
Sprint by Businet Wireless August 2010 - May 2014
Lakewood Country Club March 1998 - November 2010
Vanguard Innovations Inc December 2009 - June 2010
Picc-A-Deli Cafe & Catering April 2009 - December 2009
Skills
Sales, Marketing, Customer Service, Management, Social Media, Leadership, Public Speaking, Microsoft Excel, Recruiting, Sales Management, Account Management, Operations Management, Events Coordination, Asset Allocation, Business Development, Strategic Planning, Networking
Education
Baldwin Wallace University 2004 — 2008
Bachelor’s Degree, Business Administration and Management
Baldwin-Wallace College 2004 — 2008
Bachelor of Arts, Management, Finance
Bonnie Love, CISR Bonnie Love, CISR's Progressive Insurance Experience November 2004 - June 2006
Job Commercial Marketing Executive at Higginbotham
Industry Insurance
Experience
Higginbotham March 2015 - Present
Insurance Agents Alliance of Texas (IAAT) November 2011 - March 2015
Hertel Insurors Group March 2008 - November 2011
Hertel Insurors Group March 2008 - November 2011
AAA Texas June 2006 - February 2008
Progressive Insurance November 2004 - June 2006
Skills
Property & Casualty..., Workers Compensation, Commercial Insurance, Underwriting, General Insurance, Liability, Claim, Legal Liability, Health Insurance, Brokers, D&O, Sales, Marketing
Education
Austin Community College 2003 — 2005
Associates, Psychology
Higginbotham March 2015 - Present
Insurance Agents Alliance of Texas (IAAT) November 2011 - March 2015
Hertel Insurors Group March 2008 - November 2011
Hertel Insurors Group March 2008 - November 2011
AAA Texas June 2006 - February 2008
Progressive Insurance November 2004 - June 2006
Skills
Property & Casualty..., Workers Compensation, Commercial Insurance, Underwriting, General Insurance, Liability, Claim, Legal Liability, Health Insurance, Brokers, D&O, Sales, Marketing
Education
Austin Community College 2003 — 2005
Associates, Psychology
Sarah Schell's Progressive Insurance Experience March 2006 - January 2007
Job Transportation Underwriter at J.M. Wilson
Industry Insurance
Experience
J.M. Wilson July 2015 - Present
Sedgwick July 2014 - July 2015
Travelers January 2011 - July 2014
Travelers January 2008 - January 2011
Travelers January 2007 - January 2008
Progressive Insurance March 2006 - January 2007
Indian Boundary YMCA February 2004 - March 2006
Skills
Highly motivated..., Highly Dedicated, Casualty, Commercial Lines, Claim, Casualty Insurance, Commercial Insurance, General Insurance, Customer Satisfaction, Customer Service, Insurance, Liability, Property & Casualty..., Workers Compensation, Claims Management, Legal Liability, Analysis
Education
Aurora University 2001 — 2002
Masters of Science, Parks, Recreation and Leisure Studies
Northern Illinois University 1996 — 2001
Bachelor's degree, Sports Management
J.M. Wilson July 2015 - Present
Sedgwick July 2014 - July 2015
Travelers January 2011 - July 2014
Travelers January 2008 - January 2011
Travelers January 2007 - January 2008
Progressive Insurance March 2006 - January 2007
Indian Boundary YMCA February 2004 - March 2006
Skills
Highly motivated..., Highly Dedicated, Casualty, Commercial Lines, Claim, Casualty Insurance, Commercial Insurance, General Insurance, Customer Satisfaction, Customer Service, Insurance, Liability, Property & Casualty..., Workers Compensation, Claims Management, Legal Liability, Analysis
Education
Aurora University 2001 — 2002
Masters of Science, Parks, Recreation and Leisure Studies
Northern Illinois University 1996 — 2001
Bachelor's degree, Sports Management
Christopher Ryba, PMP Christopher Ryba, PMP's Progressive Insurance Experience April 2004 - June 2009
Job Manager Project Management Office at Virtual Hold Technology (VHT)
Industry Information Technology and Services
Experience
Virtual Hold Technology (VHT) August 2014 - Present
Virtual Hold Technology September 2010 - Present
Virtual Hold Technonolgy June 2014 - August 2014
Virtual Hold Technology June 2009 - September 2010
Progressive Insurance April 2004 - June 2009
Progressive Insurance December 2002 - April 2004
Progressive Insurance December 1999 - December 2002
Progressive Insurance March 1998 - December 1999
KeyBank 1993 - 1998
Skills
Call Center, Telecommunications, Analysis, Technical Training, SDLC, Requirements Analysis, Agile Project Management, Business Analysis, Agile Methodologies, Business Intelligence, Telephony, Project Management, Testing, Call Centers, CRM, Troubleshooting, Training, Professional Services, Product Management, Software Documentation, Program Management, Enterprise Software, VoIP, Software Development, Requirements Gathering, Management
Education
Baldwin Wallace University
Virtual Hold Technology (VHT) August 2014 - Present
Virtual Hold Technology September 2010 - Present
Virtual Hold Technonolgy June 2014 - August 2014
Virtual Hold Technology June 2009 - September 2010
Progressive Insurance April 2004 - June 2009
Progressive Insurance December 2002 - April 2004
Progressive Insurance December 1999 - December 2002
Progressive Insurance March 1998 - December 1999
KeyBank 1993 - 1998
Skills
Call Center, Telecommunications, Analysis, Technical Training, SDLC, Requirements Analysis, Agile Project Management, Business Analysis, Agile Methodologies, Business Intelligence, Telephony, Project Management, Testing, Call Centers, CRM, Troubleshooting, Training, Professional Services, Product Management, Software Documentation, Program Management, Enterprise Software, VoIP, Software Development, Requirements Gathering, Management
Education
Baldwin Wallace University
Sara Beckner's Progressive Insurance Experience May 2011 - May 2013
Job Senior Advisor at Apple
Industry Consumer Electronics
Experience
Apple June 2015 - Present
Apple October 2014 - June 2015
Apple June 2014 - October 2014
HomeAway.com May 2013 - June 2014
Progressive Insurance May 2011 - May 2013
ExpressJet May 2008 - May 2011
Skills
Technical Support, Customer Service, Customer Support, Troubleshooting, Customer Experience, iOS, iPhone, Apple Watch, Apple Music, Apple Pay, Apple Pages, Keynote, OS X, Beats, Mobile Devices, iPhone Support, iPad Support, iPod Touch, Microsoft Excel, Social Media, Sales, Java, Agile Methodologies, Web Applications, User Experience, Positive Psychology
Education
Austin Community College 2011 — 2016
Current Student, Social Psychology
St. Agnes Academy 1998 — 2002
Highschool Diploma, General
Apple June 2015 - Present
Apple October 2014 - June 2015
Apple June 2014 - October 2014
HomeAway.com May 2013 - June 2014
Progressive Insurance May 2011 - May 2013
ExpressJet May 2008 - May 2011
Skills
Technical Support, Customer Service, Customer Support, Troubleshooting, Customer Experience, iOS, iPhone, Apple Watch, Apple Music, Apple Pay, Apple Pages, Keynote, OS X, Beats, Mobile Devices, iPhone Support, iPad Support, iPod Touch, Microsoft Excel, Social Media, Sales, Java, Agile Methodologies, Web Applications, User Experience, Positive Psychology
Education
Austin Community College 2011 — 2016
Current Student, Social Psychology
St. Agnes Academy 1998 — 2002
Highschool Diploma, General
Lindsay Cline Lindsay Cline's Progressive Insurance Experience January 2008 - May 2010
Job Territory Sales Manager II at National General Insurance
Industry Insurance
Experience
National General Insurance April 2015 - Present
Kemper Specialty March 2013 - April 2015
State Farm Insurance January 2011 - March 2013
Progressive Insurance January 2008 - May 2010
USAA April 2004 - November 2006
Skills
Sales, Marketing, Customer Service, Billing Systems, Cross Selling, Licensed Life Insurance..., Licensed Life & Health..., Licensed Property &..., Casualty, Commercial Insurance, General Insurance, Insurance, Life Insurance, Property, Casualty Insurance, Team Building, Account Management, Property, Underwriting
Education
Austin Community College
Pikes Peak Community College
National General Insurance April 2015 - Present
Kemper Specialty March 2013 - April 2015
State Farm Insurance January 2011 - March 2013
Progressive Insurance January 2008 - May 2010
USAA April 2004 - November 2006
Skills
Sales, Marketing, Customer Service, Billing Systems, Cross Selling, Licensed Life Insurance..., Licensed Life & Health..., Licensed Property &..., Casualty, Commercial Insurance, General Insurance, Insurance, Life Insurance, Property, Casualty Insurance, Team Building, Account Management, Property, Underwriting
Education
Austin Community College
Pikes Peak Community College
Dan Caporello's Progressive Insurance Experience 2009 - 2010
Job Videographer/Editor
Industry Media Production
Experience
Game Over Videogames, Inc. June 2014 - Present
Shoreline Christian Center August 2013 - Present
Freelance Video Production 2012 - Present
The Freeman Company 2012 - September 2013
Progressive Insurance 2009 - 2010
Game Over Video Games 2006 - 2010
Skills
Video Production, Photography, Creative Writing, Video Editing, Marketing, Photoshop, Film Production, Leadership, Drums, Dependable Team Player, Camera Operator, Bassist, Premiere
Education
Austin Community College 2007 — 2009
Film
Game Over Videogames, Inc. June 2014 - Present
Shoreline Christian Center August 2013 - Present
Freelance Video Production 2012 - Present
The Freeman Company 2012 - September 2013
Progressive Insurance 2009 - 2010
Game Over Video Games 2006 - 2010
Skills
Video Production, Photography, Creative Writing, Video Editing, Marketing, Photoshop, Film Production, Leadership, Drums, Dependable Team Player, Camera Operator, Bassist, Premiere
Education
Austin Community College 2007 — 2009
Film
Kevin Furgason Kevin Furgason's Progressive Insurance Experience September 2014 - Present
Job IT Manager at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance September 2014 - Present
Westfield Group/Westfield Insurance June 2011 - September 2014
Key Bank May 2010 - June 2011
PNC Financial Services (formerly National City Bank) January 2008 - March 2010
National City Bank March 2005 - January 2008
National City Bank July 2000 - February 2005
National City Bank April 1999 - July 2000
Automated Financial Systems June 1995 - April 1999
Bank One September 1991 - June 1995
Skills
Process Improvement, Program Management, Budgeting, Quality Assurance, Analysis, Cross-functional Team..., Team Leadership, Budgets, IT Management, Vendor Management, Requirements Analysis, Project Planning, SDLC, Disaster Recovery, Project Management, MS Project, Management, Project Portfolio..., Strategy, PMP, Banking, IT Strategy, Software Project..., Visio, Mergers & Acquisitions, Enterprise Architecture, Business Requirements, Access, Business Analysis, Enterprise Software, Change Management, Business Process..., Risk Management, Leadership, Integration, Requirements Gathering, CRM, Business Intelligence, Agile Methodologies, Project Delivery, PMO, Resource Management
Education
Baldwin-Wallace College 1999 — 2001
MBA
The Ohio State University 1984 — 1990
BSBA, Finance
Progressive Insurance September 2014 - Present
Westfield Group/Westfield Insurance June 2011 - September 2014
Key Bank May 2010 - June 2011
PNC Financial Services (formerly National City Bank) January 2008 - March 2010
National City Bank March 2005 - January 2008
National City Bank July 2000 - February 2005
National City Bank April 1999 - July 2000
Automated Financial Systems June 1995 - April 1999
Bank One September 1991 - June 1995
Skills
Process Improvement, Program Management, Budgeting, Quality Assurance, Analysis, Cross-functional Team..., Team Leadership, Budgets, IT Management, Vendor Management, Requirements Analysis, Project Planning, SDLC, Disaster Recovery, Project Management, MS Project, Management, Project Portfolio..., Strategy, PMP, Banking, IT Strategy, Software Project..., Visio, Mergers & Acquisitions, Enterprise Architecture, Business Requirements, Access, Business Analysis, Enterprise Software, Change Management, Business Process..., Risk Management, Leadership, Integration, Requirements Gathering, CRM, Business Intelligence, Agile Methodologies, Project Delivery, PMO, Resource Management
Education
Baldwin-Wallace College 1999 — 2001
MBA
The Ohio State University 1984 — 1990
BSBA, Finance
Terri McCarthur Terri McCarthur's Progressive Insurance Experience 2001 - 2007
Job Claims Specialist
Industry Insurance
Experience
U.S. Department of Veterans Affairs May 2015 - Present
IAS Claim Services December 2014 - Present
MegaPath November 2013 - November 2014
Dell September 2013 - October 2013
Apple November 2012 - January 2013
Farmers Insurance November 2010 - November 2012
AT&T 2009 - 2010
Rainmaker 2007 - 2009
Toastmasters International 2006 - 2007
Progressive Insurance 2001 - 2007
Skills
Commercial Insurance, General Insurance, Umbrella Insurance, Casualty, Legal Liability, Customer Service, Customer Retention, Project Management, Sales Management, Direct Sales, SAP, Finance, Technical Support, Mobile Technology, Property & Casualty..., Mobile Data Solutions, Training, Leadership, Call Centers, CRM, Salesforce.com, Cold Calling, Sales Process, Sales, Inside Sales, Management, Customer Experience, Team Building, Time Management, Lead Generation, Team Leadership, Business Development, Employee Training, Telephony, Sales Operations, Vendor Management, Customer Satisfaction
Education
University of Phoenix 2012 — 2015
HR Manangement
Austin Community College
Liberal Arts and Sciences/Liberal Studies
John H. Reagan High School
U.S. Department of Veterans Affairs May 2015 - Present
IAS Claim Services December 2014 - Present
MegaPath November 2013 - November 2014
Dell September 2013 - October 2013
Apple November 2012 - January 2013
Farmers Insurance November 2010 - November 2012
AT&T 2009 - 2010
Rainmaker 2007 - 2009
Toastmasters International 2006 - 2007
Progressive Insurance 2001 - 2007
Skills
Commercial Insurance, General Insurance, Umbrella Insurance, Casualty, Legal Liability, Customer Service, Customer Retention, Project Management, Sales Management, Direct Sales, SAP, Finance, Technical Support, Mobile Technology, Property & Casualty..., Mobile Data Solutions, Training, Leadership, Call Centers, CRM, Salesforce.com, Cold Calling, Sales Process, Sales, Inside Sales, Management, Customer Experience, Team Building, Time Management, Lead Generation, Team Leadership, Business Development, Employee Training, Telephony, Sales Operations, Vendor Management, Customer Satisfaction
Education
University of Phoenix 2012 — 2015
HR Manangement
Austin Community College
Liberal Arts and Sciences/Liberal Studies
John H. Reagan High School
Monica Dowling Monica Dowling's Progressive Insurance Experience April 2011 - April 2012
Job Enhanced Participant Services Rep at Empower Retirement
Industry Financial Services
Experience
EMPOWER Retirement March 2015 - Present
Specktra January 2013 - Present
Cigna April 2012 - March 2015
Progressive Insurance April 2011 - April 2012
Skills
General Securities..., Health Insurance, Management, Customer Service, Call Centers, Finance, Property & Casualty..., Banking, Eligibility, Claims Handling, Benefits Administration, Insurance Billing, Auto Claims, Data Entry, Workers Compensation, Analysis, Leadership, Strategic Planning
Education
Colorado State University-Global Campus 2015 — 2017
Organizational Leadership
Austin Community College 2013 — 2015
Associate of Arts (A.A.), English Language and Literature, General
EMPOWER Retirement March 2015 - Present
Specktra January 2013 - Present
Cigna April 2012 - March 2015
Progressive Insurance April 2011 - April 2012
Skills
General Securities..., Health Insurance, Management, Customer Service, Call Centers, Finance, Property & Casualty..., Banking, Eligibility, Claims Handling, Benefits Administration, Insurance Billing, Auto Claims, Data Entry, Workers Compensation, Analysis, Leadership, Strategic Planning
Education
Colorado State University-Global Campus 2015 — 2017
Organizational Leadership
Austin Community College 2013 — 2015
Associate of Arts (A.A.), English Language and Literature, General
Keith Gibney's Progressive Insurance Experience February 2009 - November 2014
Job Skilled Customer Service Professional
Industry Insurance
Experience
Interactions LLC July 2015 - Present
Progressive Insurance February 2009 - November 2014
County Line Equestrian Center May 2000 - October 2014
IKON Office Solutions April 2008 - February 2009
Dell February 2007 - April 2008
Maersk Line July 2003 - February 2007
Skills
Customer Retention, Management, Customer Service, Customer Satisfaction, Account Management, Customer Experience, Training, Direct Sales, Sales, Call Centers, Insurance, Process Improvement, Property & Casualty..., Creative Direction, Salesforce.com, Microsoft Office, Leadership, Team Building, Microsoft Excel, CRM, Program Management, Strategic Planning, Public Speaking, Technical Support, Microsoft Word, Troubleshooting, Marketing, Coaching, Time Management, Sales Management, Telecommunications, Outlook, Budgets, Project Management, Negotiation, Strategy, Cross-functional Team..., Operations Management, Analysis
Education
Harry Lundberg School of Seamanship 2002 — 2003
Tradeschool Degree, Nautical Science
Pflugerville High School 1993 — 1997
Diploma, General Studies
Austin Community College
Austin Community College
Interactions LLC July 2015 - Present
Progressive Insurance February 2009 - November 2014
County Line Equestrian Center May 2000 - October 2014
IKON Office Solutions April 2008 - February 2009
Dell February 2007 - April 2008
Maersk Line July 2003 - February 2007
Skills
Customer Retention, Management, Customer Service, Customer Satisfaction, Account Management, Customer Experience, Training, Direct Sales, Sales, Call Centers, Insurance, Process Improvement, Property & Casualty..., Creative Direction, Salesforce.com, Microsoft Office, Leadership, Team Building, Microsoft Excel, CRM, Program Management, Strategic Planning, Public Speaking, Technical Support, Microsoft Word, Troubleshooting, Marketing, Coaching, Time Management, Sales Management, Telecommunications, Outlook, Budgets, Project Management, Negotiation, Strategy, Cross-functional Team..., Operations Management, Analysis
Education
Harry Lundberg School of Seamanship 2002 — 2003
Tradeschool Degree, Nautical Science
Pflugerville High School 1993 — 1997
Diploma, General Studies
Austin Community College
Austin Community College
Gina Fuentes's Progressive Insurance Experience November 2010 - Present
Job Senior Trainer/Licensed Adjuster Empowering people to do great things.
Industry Insurance
Experience
Progressive Insurance November 2010 - Present
Progressive Insurance April 2009 - November 2010
Progressive Insurance January 2009 - April 2009
Skills
Customer Service, Auto Claims, Employee Training, Training, Training Delivery, Community Outreach, Training Facilitation, Coaching, Positive Work..., Adult Education, Claims Handling, Claims Resolution, Recorded Statements, Property & Casualty..., Claim, Insurance, Liability, Leadership, Team Building, General Insurance, Casualty Insurance, Commercial Insurance, Microsoft Excel, Claims Management, Management, Public Speaking
Education
Del Mar College
Austin Community College
LBJ
Progressive Insurance November 2010 - Present
Progressive Insurance April 2009 - November 2010
Progressive Insurance January 2009 - April 2009
Skills
Customer Service, Auto Claims, Employee Training, Training, Training Delivery, Community Outreach, Training Facilitation, Coaching, Positive Work..., Adult Education, Claims Handling, Claims Resolution, Recorded Statements, Property & Casualty..., Claim, Insurance, Liability, Leadership, Team Building, General Insurance, Casualty Insurance, Commercial Insurance, Microsoft Excel, Claims Management, Management, Public Speaking
Education
Del Mar College
Austin Community College
LBJ
Robert Ashford Robert Ashford's Progressive Insurance Experience February 2010 - Present
Job Claims Adjuster, SGT US ARMY
Industry Insurance
Experience
E&A Hauling March 2015 - Present
Progressive Insurance February 2010 - Present
US Army May 2009 - Present
Skills
Customer Service, Insurance, Risk Management, Analysis, Leadership, Process Improvement, Training, Access, Government, Operations Management, Policy, Software Documentation, Team Building, Team Leadership, Program Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Customer Satisfaction, Employee Training, Leadership Development
Education
Austin Community College
Associate's degree, Psychology
E&A Hauling March 2015 - Present
Progressive Insurance February 2010 - Present
US Army May 2009 - Present
Skills
Customer Service, Insurance, Risk Management, Analysis, Leadership, Process Improvement, Training, Access, Government, Operations Management, Policy, Software Documentation, Team Building, Team Leadership, Program Management, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Customer Satisfaction, Employee Training, Leadership Development
Education
Austin Community College
Associate's degree, Psychology
Taylor Rutherford Taylor Rutherford's Progressive Insurance Experience March 2012 - December 2012
Job National Account Coordinator at Univision Communications Inc.
Industry Marketing and Advertising
Experience
Univision Communications Inc. January 2013 - Present
Progressive Insurance March 2012 - December 2012
Wells Fargo July 2009 - March 2012
Michaels Stores, Inc. October 2005 - June 2011
Collin County Community College September 2003 - May 2004
WQN June 2003 - May 2004
Skills
Spanish, Advertising, Microsoft Excel, PowerPoint, Online Advertising, OSI, Donovan, Kantar, Matrix, Customer Service, Office Administration, CRM, Customer Satisfaction, Retail
Education
The University of Texas at Austin 2005 — 2008
Bachelor of Liberal Arts, Spanish/Sociology
Austin Community College 2004 — 2005
Collin County Community College 2003 — 2004
Berkner High School 2000 — 2003
High School Diploma
Univision Communications Inc. January 2013 - Present
Progressive Insurance March 2012 - December 2012
Wells Fargo July 2009 - March 2012
Michaels Stores, Inc. October 2005 - June 2011
Collin County Community College September 2003 - May 2004
WQN June 2003 - May 2004
Skills
Spanish, Advertising, Microsoft Excel, PowerPoint, Online Advertising, OSI, Donovan, Kantar, Matrix, Customer Service, Office Administration, CRM, Customer Satisfaction, Retail
Education
The University of Texas at Austin 2005 — 2008
Bachelor of Liberal Arts, Spanish/Sociology
Austin Community College 2004 — 2005
Collin County Community College 2003 — 2004
Berkner High School 2000 — 2003
High School Diploma
Dave Bradshaw's Progressive Insurance Experience August 2008 - Present
Job Enterprise Architect at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance August 2008 - Present
Progressive January 2006 - August 2008
Progressive Insurance January 2005 - January 2006
Progressive Insurance August 2003 - January 2005
Progressive Insurance June 2002 - August 2003
Progressive Insurance October 1995 - March 1999
Progressive Insurance October 1990 - October 1995
S&P Solutions, Inc. March 1990 - October 1990
Self Employed June 1989 - March 1990
Ohio Edison March 1986 - June 1989
Skills
Enterprise Architecture, Web Applications, C#, Visual C++, Web Application Design, Web Services, Application Architecture, Application Frameworks, Process Improvement, Integration Testing, Performance Testing, Unit Testing, Software Development, Team Leadership, Technical Leadership, IT Strategy, SOA, IT Management, Property & Casualty..., Claims Management, SDLC, TOGAF, Agile Methodologies, Architecture, UML, Archimate, JavaScript, Problem Solving, Software Project..., Integration, TFS, Strategy, Security, Enterprise Software, Architectures
Education
Baldwin-Wallace College 1982 — 1986
Bachelor of Science, Mathematics
Port Clinton High School 1978 — 1982
Progressive Insurance August 2008 - Present
Progressive January 2006 - August 2008
Progressive Insurance January 2005 - January 2006
Progressive Insurance August 2003 - January 2005
Progressive Insurance June 2002 - August 2003
Progressive Insurance October 1995 - March 1999
Progressive Insurance October 1990 - October 1995
S&P Solutions, Inc. March 1990 - October 1990
Self Employed June 1989 - March 1990
Ohio Edison March 1986 - June 1989
Skills
Enterprise Architecture, Web Applications, C#, Visual C++, Web Application Design, Web Services, Application Architecture, Application Frameworks, Process Improvement, Integration Testing, Performance Testing, Unit Testing, Software Development, Team Leadership, Technical Leadership, IT Strategy, SOA, IT Management, Property & Casualty..., Claims Management, SDLC, TOGAF, Agile Methodologies, Architecture, UML, Archimate, JavaScript, Problem Solving, Software Project..., Integration, TFS, Strategy, Security, Enterprise Software, Architectures
Education
Baldwin-Wallace College 1982 — 1986
Bachelor of Science, Mathematics
Port Clinton High School 1978 — 1982
Danielle Josler Danielle Josler's Progressive Insurance Experience January 2011 - Present
Job Training & Development Project Leader at Progressive Insurance
Industry Insurance
Experience
Progressive Corporation January 2012 - Present
Progressive Insurance January 2011 - Present
Progressive Insurance February 2001 - January 2012
Progressive Insurance April 1997 - January 2001
Skills
Instructional Design, Project Management, Public Meeting..., Training, Insurance, Claim, Property & Casualty..., SharePoint, Visio, Captivate, Process Improvement, Requirements Gathering, General Insurance, Business Analysis, Blended Learning, Vendor Management, Call Centers, Agile Methodologies, Requirements Analysis, Lotus Notes
Education
Cleveland State University 2000 — 2003
Master's degree, Adult Learning and Development
Austin College 1984 — 1988
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Progressive Corporation January 2012 - Present
Progressive Insurance January 2011 - Present
Progressive Insurance February 2001 - January 2012
Progressive Insurance April 1997 - January 2001
Skills
Instructional Design, Project Management, Public Meeting..., Training, Insurance, Claim, Property & Casualty..., SharePoint, Visio, Captivate, Process Improvement, Requirements Gathering, General Insurance, Business Analysis, Blended Learning, Vendor Management, Call Centers, Agile Methodologies, Requirements Analysis, Lotus Notes
Education
Cleveland State University 2000 — 2003
Master's degree, Adult Learning and Development
Austin College 1984 — 1988
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Lisa Tower Lisa Tower's Progressive Insurance Experience August 2003 - August 2006
Job Program Auditor at Texas Department of Public Safety
Industry Online Media
Experience
Texas Department of Public Safety May 2010 - Present
Hour 11 Studios 2006 - Present
Corporate Express November 2006 - July 2008
Progressive Insurance August 2003 - August 2006
Four Seasons Seamless Gutters January 1999 - July 2002
2003 to 2006 January 1999 - January 2002
South Texas Steakhouse January 2000 - January 2001
Education
San Antonio College 1997 — 2000
Austin Community College
Business Administration Degree, progress
The University of Texas at Arlington
Texas Department of Public Safety May 2010 - Present
Hour 11 Studios 2006 - Present
Corporate Express November 2006 - July 2008
Progressive Insurance August 2003 - August 2006
Four Seasons Seamless Gutters January 1999 - July 2002
2003 to 2006 January 1999 - January 2002
South Texas Steakhouse January 2000 - January 2001
Education
San Antonio College 1997 — 2000
Austin Community College
Business Administration Degree, progress
The University of Texas at Arlington
Jesse Gonzales's Progressive Insurance Experience March 1998 - April 2000
Job National Sales Director at InforcePRO™ software
Industry Computer Software
Experience
InforcePRO™ software May 2015 - Present
InforcePRO™ October 2014 - Present
Red Book Connect April 2014 - September 2014
Abila (formally Sage) November 2007 - April 2014
DMG April 2002 - November 2007
Harte-Hanks August 2000 - March 2002
Progressive Insurance March 1998 - April 2000
Dean Allen & Associates March 1999 - February 2000
Harris Publishing October 1994 - November 1997
AT&T 1981 - 1993
Skills
Lead Generation, Sales Process, Cold Calling, Customer Relations, Selling, Territory, Demand Generation, B2B Marketing, Direct Sales, Account Management, B2B, Sales Support, Software Sales, New Business Development, Sales Operations, Sales Management, Solution Selling, Channel Management, Direct Marketing, Team Leadership, Fundraising, Enterprise Software, Customer Retention, Call Center, Team Building, Analytics, Customer Service, Sage CRM, Sage, SAAS, Install Base, Technical Support, Microsoft Technologies, C-Level Relationships, C-Level Sales, SaaS, Business Development, Cloud Computing, CRM, Sales, Sales Presentations, Software Industry, Salesforce.com, Call Centers, Channel Partners, Management, Leadership, Strategy, Training, Strategic Partnerships
Education
Austin Community College 1980 — 1982
InforcePRO™ software May 2015 - Present
InforcePRO™ October 2014 - Present
Red Book Connect April 2014 - September 2014
Abila (formally Sage) November 2007 - April 2014
DMG April 2002 - November 2007
Harte-Hanks August 2000 - March 2002
Progressive Insurance March 1998 - April 2000
Dean Allen & Associates March 1999 - February 2000
Harris Publishing October 1994 - November 1997
AT&T 1981 - 1993
Skills
Lead Generation, Sales Process, Cold Calling, Customer Relations, Selling, Territory, Demand Generation, B2B Marketing, Direct Sales, Account Management, B2B, Sales Support, Software Sales, New Business Development, Sales Operations, Sales Management, Solution Selling, Channel Management, Direct Marketing, Team Leadership, Fundraising, Enterprise Software, Customer Retention, Call Center, Team Building, Analytics, Customer Service, Sage CRM, Sage, SAAS, Install Base, Technical Support, Microsoft Technologies, C-Level Relationships, C-Level Sales, SaaS, Business Development, Cloud Computing, CRM, Sales, Sales Presentations, Software Industry, Salesforce.com, Call Centers, Channel Partners, Management, Leadership, Strategy, Training, Strategic Partnerships
Education
Austin Community College 1980 — 1982
Patricia Fedler Patricia Fedler's Progressive Insurance Experience January 2014 - Present
Job Sr. Multilines Claims Adjuster at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance January 2014 - Present
Progressive Insurance August 2011 - January 2014
Progressive Insurance January 2004 - August 2011
Budget Rent a Car of Atlanta January 2002 - January 2004
Rusty Eck Ford Bodyshop 2001 - 2001
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Casualty, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation
Education
Pittsburg State University 2002 — 2004
Bachelor of Arts (BA), Business Administration and Management, General
Wichita Area Technical College 2000 — 2001
Associate of Arts and Sciences (AAS), Transportaion and Auto Collision, 4.0
Baker University 1999 — 2001
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Progressive Insurance January 2014 - Present
Progressive Insurance August 2011 - January 2014
Progressive Insurance January 2004 - August 2011
Budget Rent a Car of Atlanta January 2002 - January 2004
Rusty Eck Ford Bodyshop 2001 - 2001
Skills
Insurance, Property & Casualty..., Claim, Claims Management, Liability, Casualty, Property Damage, Commercial Insurance, Commercial Lines, Claim Investigation
Education
Pittsburg State University 2002 — 2004
Bachelor of Arts (BA), Business Administration and Management, General
Wichita Area Technical College 2000 — 2001
Associate of Arts and Sciences (AAS), Transportaion and Auto Collision, 4.0
Baker University 1999 — 2001
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Sandy Hall Sandy Hall's Progressive Insurance Experience June 2005 - March 2010
Job collector 1 at Kohl's Department Stores
Industry Insurance
Experience
Kohl's Department Stores November 2010 - Present
Sprint April 2010 - September 2010
Progressive Insurance June 2005 - March 2010
Providian Financial October 2002 - June 2005
Education
Austin Community College 2007 — 2008
Psychology/Sociology
Our Lady of the Lake University 1994 — 1996
Psychology/Sociology
Kohl's Department Stores November 2010 - Present
Sprint April 2010 - September 2010
Progressive Insurance June 2005 - March 2010
Providian Financial October 2002 - June 2005
Education
Austin Community College 2007 — 2008
Psychology/Sociology
Our Lady of the Lake University 1994 — 1996
Psychology/Sociology
Ralph Mlady Ralph Mlady's Progressive Insurance Experience October 1989 - Present
Job Data Analyst Iv at Progressive Insurance
Industry Insurance
Experience
Mad Dogg Athletics 2007 - Present
Independent Fitness Provider January 2000 - Present
Progressive Insurance October 1989 - Present
Capitol American May 1995 - May 1997
Skills
Microsoft Office, Sports, Teaching, Fitness, Cpr Certified, Coaching, Customer Service, Strategic Planning, Strength Training, Fitness Training, Public Speaking, Training, Wellness, Event Planning
Education
Baldwin Wallace University 2003 — 2010
MED, Masters of Education
Cleveland State University 1991 — 1994
MBA, Business Administrateon
Miami University 1981 — 1985
BS, Accounting
Mad Dogg Athletics 2007 - Present
Independent Fitness Provider January 2000 - Present
Progressive Insurance October 1989 - Present
Capitol American May 1995 - May 1997
Skills
Microsoft Office, Sports, Teaching, Fitness, Cpr Certified, Coaching, Customer Service, Strategic Planning, Strength Training, Fitness Training, Public Speaking, Training, Wellness, Event Planning
Education
Baldwin Wallace University 2003 — 2010
MED, Masters of Education
Cleveland State University 1991 — 1994
MBA, Business Administrateon
Miami University 1981 — 1985
BS, Accounting
Lonna McNally, PMP Lonna McNally, PMP's Progressive Insurance Experience 2002 - 2007
Job Consultant, Project Management at Nationwide Insurance
Industry Information Technology and Services
Experience
Nationwide Insurance January 2009 - Present
National City Bank 2008 - December 2009
Progressive Insurance 2002 - 2007
Acero, Inc 2001 - 2002
Realty One 2000 - 2001
Key Bank 1987 - 2000
Cole National 1984 - 1987
Comshare 1975 - 1982
Skills
SharePoint, SDLC, Business Analysis, Project Management, MS Project, Software Development, Strategic Planning, PMO, Waterfall, Agile Methodologies, Quality Assurance, Software Project..., Program Management, Analysis, Management, Strategy
Education
Muskingum College 2011 — 2014
Masters in Information Strategy, Systems and Technology
Baldwin Wallace University 1970 — 1974
Bachelor of Arts, Accounting
Nationwide Insurance January 2009 - Present
National City Bank 2008 - December 2009
Progressive Insurance 2002 - 2007
Acero, Inc 2001 - 2002
Realty One 2000 - 2001
Key Bank 1987 - 2000
Cole National 1984 - 1987
Comshare 1975 - 1982
Skills
SharePoint, SDLC, Business Analysis, Project Management, MS Project, Software Development, Strategic Planning, PMO, Waterfall, Agile Methodologies, Quality Assurance, Software Project..., Program Management, Analysis, Management, Strategy
Education
Muskingum College 2011 — 2014
Masters in Information Strategy, Systems and Technology
Baldwin Wallace University 1970 — 1974
Bachelor of Arts, Accounting
Jesse Leon Jesse Leon's Progressive Insurance Experience March 2012 - Present
Job Mortgage Loan Officer at DR Horton
Industry Financial Services
Experience
DR Horton 2014 - Present
Progressive Insurance March 2012 - Present
Wells Fargo February 2011 - February 2012
OneWest Bank August 2009 - December 2010
Skills
Insurance, Property & Casualty..., Commercial Insurance, Liability, General Insurance, Underwriting, Casualty Insurance, Claim, Workers Compensation, Legal Liability, Risk Management, Claims Management, Professional Liability, Health Insurance, Employee Benefits, Umbrella Insurance, Sales, Life Insurance, Brokers, Reinsurance
Education
Texas State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminalistics and Criminal Science
Austin Community College 2002 — 2008
DR Horton 2014 - Present
Progressive Insurance March 2012 - Present
Wells Fargo February 2011 - February 2012
OneWest Bank August 2009 - December 2010
Skills
Insurance, Property & Casualty..., Commercial Insurance, Liability, General Insurance, Underwriting, Casualty Insurance, Claim, Workers Compensation, Legal Liability, Risk Management, Claims Management, Professional Liability, Health Insurance, Employee Benefits, Umbrella Insurance, Sales, Life Insurance, Brokers, Reinsurance
Education
Texas State University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminalistics and Criminal Science
Austin Community College 2002 — 2008
Aubrey Bolton Aubrey Bolton's Progressive Insurance Experience 2005 - 2010
Job Professional Relations Coordinator at Sawyer Creek Orthodontics
Industry Health, Wellness and Fitness
Experience
Sawyer Creek Orthodontics 2010 - Present
Progressive Insurance 2005 - 2010
Enterprise Rent-A-Car 2001 - 2005
Skills
Customer Service
Education
Baker College Business and Corporate Services
Bachelor of Business Administration (BBA), Marketing Major, Management Minor
Sawyer Creek Orthodontics 2010 - Present
Progressive Insurance 2005 - 2010
Enterprise Rent-A-Car 2001 - 2005
Skills
Customer Service
Education
Baker College Business and Corporate Services
Bachelor of Business Administration (BBA), Marketing Major, Management Minor
Karen Kenny Karen Kenny's Progressive Insurance Experience January 2015 - Present
Job IT Manager, Enterprise Security Application Engineering at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance January 2015 - Present
Cleveland Clinic August 2011 - December 2014
Cleveland Clinic May 2008 - August 2011
National City Corporation April 2007 - May 2008
National City Corporation June 2001 - August 2007
Skills
Process Improvement, Vendor Management, Program Management, Resource Management, Strategic Planning, CRM, Governance, Public Speaking, Conflict Resolution, Personnel Management, Disaster Recovery, SDLC, Business Analysis, ITIL, SharePoint, Management, IT Service Management, Cloud Computing
Education
Weatherhead School of Management at Case Western Reserve University 2001 — 2005
MBA, Management of Technology
Baldwin Wallace University 1998 — 2001
BS, Computer Science & Mathematics
Holy Name High School 1992 — 1996
High School Diploma
Progressive Insurance January 2015 - Present
Cleveland Clinic August 2011 - December 2014
Cleveland Clinic May 2008 - August 2011
National City Corporation April 2007 - May 2008
National City Corporation June 2001 - August 2007
Skills
Process Improvement, Vendor Management, Program Management, Resource Management, Strategic Planning, CRM, Governance, Public Speaking, Conflict Resolution, Personnel Management, Disaster Recovery, SDLC, Business Analysis, ITIL, SharePoint, Management, IT Service Management, Cloud Computing
Education
Weatherhead School of Management at Case Western Reserve University 2001 — 2005
MBA, Management of Technology
Baldwin Wallace University 1998 — 2001
BS, Computer Science & Mathematics
Holy Name High School 1992 — 1996
High School Diploma
Marcus Cristoforo Marcus Cristoforo's Progressive Insurance Experience July 2003 - December 2004
Job Wiring Schematics Author at MSXI
Industry Automotive
Experience
MSX International December 2013 - Present
XMCO INC November 2012 - November 2013
Tweddle Group August 2009 - May 2012
Delphi December 2004 - August 2009
Progressive Insurance July 2003 - December 2004
Meritor March 2003 - July 2003
Auto Body Service Centers September 2000 - March 2003
General Motors March 1999 - September 2000
General Motors May 1995 - March 1999
Hamilton Chevrolet July 1992 - May 1995
Skills
Technical Writing, FrameMaker, Adobe Acrobat, Software Documentation, Content Management, Automotive, Automotive Engineering, Product Training, Test Management, Technical Documentation, Electric Vehicles, Arbortext, Text Editing, Video Editing, Sound Editing, Information Architecture, SGML, DITA XML, Publishing, InDesign, Product Management, Technical Training, Content Development, Process Improvement, HTML, Quality Assurance, DTD, Auto Body, Cost Planning, Learning Management..., Product Testing, Articulate Suite, TestLog, SCORM, SharePoint, Electrical Diagnosis, Automotive Aftermarket, Automotive Repair, Automotive Electronics, Service Engineering, Product Development, Vehicles, Continuous Improvement
Education
Baker College Business and Corporate Services 1999 — 2001
Bachelor of Business Leadership, Business
Macomb Community College 1992 — 1994
Associate of Applied Science / Automotive Technology, Automotive Technology
MSX International December 2013 - Present
XMCO INC November 2012 - November 2013
Tweddle Group August 2009 - May 2012
Delphi December 2004 - August 2009
Progressive Insurance July 2003 - December 2004
Meritor March 2003 - July 2003
Auto Body Service Centers September 2000 - March 2003
General Motors March 1999 - September 2000
General Motors May 1995 - March 1999
Hamilton Chevrolet July 1992 - May 1995
Skills
Technical Writing, FrameMaker, Adobe Acrobat, Software Documentation, Content Management, Automotive, Automotive Engineering, Product Training, Test Management, Technical Documentation, Electric Vehicles, Arbortext, Text Editing, Video Editing, Sound Editing, Information Architecture, SGML, DITA XML, Publishing, InDesign, Product Management, Technical Training, Content Development, Process Improvement, HTML, Quality Assurance, DTD, Auto Body, Cost Planning, Learning Management..., Product Testing, Articulate Suite, TestLog, SCORM, SharePoint, Electrical Diagnosis, Automotive Aftermarket, Automotive Repair, Automotive Electronics, Service Engineering, Product Development, Vehicles, Continuous Improvement
Education
Baker College Business and Corporate Services 1999 — 2001
Bachelor of Business Leadership, Business
Macomb Community College 1992 — 1994
Associate of Applied Science / Automotive Technology, Automotive Technology
Robert (Bob) Sepulveda Robert (Bob) Sepulveda's Progressive Insurance Experience November 2002 - July 2004
Job Supporting and guiding persons to achieve and sustain recovery from addiction.
Industry Health, Wellness and Fitness
Experience
Austin Community College January 2010 - August 2012
Red Cheetah Software August 2007 - April 2009
Levelfield Inc. July 2004 - December 2007
Progressive Insurance November 2002 - July 2004
Motorola Semiconductor March 1994 - November 2002
Skills
Microsoft Office, Outlook, Customer Relations, Customer Service, Problem Solving, Coaching, Excel, Public Speaking, Microsoft Excel, Community Outreach, Time Management, Project Management, Nonprofits, Training, Teaching, Conflict Resolution, Event Planning, Program Development
Education
Park University 2013 — 2014
Bachelor of Science (B.S.), Social Psychology
Park University 2012 — 2013
Associate of Science (A.S.), Social Psychology
Austin Community College 2010 — 2012
Human Services Addictions Counseling, Human Services
Austin Community College January 2010 - August 2012
Red Cheetah Software August 2007 - April 2009
Levelfield Inc. July 2004 - December 2007
Progressive Insurance November 2002 - July 2004
Motorola Semiconductor March 1994 - November 2002
Skills
Microsoft Office, Outlook, Customer Relations, Customer Service, Problem Solving, Coaching, Excel, Public Speaking, Microsoft Excel, Community Outreach, Time Management, Project Management, Nonprofits, Training, Teaching, Conflict Resolution, Event Planning, Program Development
Education
Park University 2013 — 2014
Bachelor of Science (B.S.), Social Psychology
Park University 2012 — 2013
Associate of Science (A.S.), Social Psychology
Austin Community College 2010 — 2012
Human Services Addictions Counseling, Human Services
Idrissa Davis's Progressive Insurance Experience March 2006 - January 2012
Job Chief Information Officer at Saint Paul Public Schools
Industry Education Management
Experience
Experis November 2013 - July 2014
SUPERVALU January 2012 - June 2013
Progressive Insurance March 2006 - January 2012
Progressive Insurance September 1999 - March 2006
KeyBank June 1998 - September 1999
Cuyahoga Community College April 1996 - June 1998
Skills
Vendor Management, IT Strategy, Process Improvement, Disaster Recovery, Management, IT Service Management, ITIL, Leadership, Project Management, Visio, Enterprise Architecture, Windows Server, Cross-functional Team..., Team Leadership, Troubleshooting, Unix, Information Technology, Active Directory, Servers, Software Documentation, IT Operations, Data Center, Virtualization, Strategy, SharePoint, VMware, Microsoft SQL Server, Project Planning, Quality Assurance, Strategic Planning, Integration, Requirements Gathering, Requirements Analysis, System Deployment, IT Management, Enterprise Software, SDLC, SQL, Software Development, Business Intelligence, Security, Infrastructure, BMC Remedy, Windows XP
Education
Kent State University 2009 — 2011
Executive MBA, Business Administration
Baldwin-Wallace College 1996 — 1999
BS, Computer Information Systems
Cuyahoga Community College 1993 — 1996
Associate of Science (A.S.), Science
Experis November 2013 - July 2014
SUPERVALU January 2012 - June 2013
Progressive Insurance March 2006 - January 2012
Progressive Insurance September 1999 - March 2006
KeyBank June 1998 - September 1999
Cuyahoga Community College April 1996 - June 1998
Skills
Vendor Management, IT Strategy, Process Improvement, Disaster Recovery, Management, IT Service Management, ITIL, Leadership, Project Management, Visio, Enterprise Architecture, Windows Server, Cross-functional Team..., Team Leadership, Troubleshooting, Unix, Information Technology, Active Directory, Servers, Software Documentation, IT Operations, Data Center, Virtualization, Strategy, SharePoint, VMware, Microsoft SQL Server, Project Planning, Quality Assurance, Strategic Planning, Integration, Requirements Gathering, Requirements Analysis, System Deployment, IT Management, Enterprise Software, SDLC, SQL, Software Development, Business Intelligence, Security, Infrastructure, BMC Remedy, Windows XP
Education
Kent State University 2009 — 2011
Executive MBA, Business Administration
Baldwin-Wallace College 1996 — 1999
BS, Computer Information Systems
Cuyahoga Community College 1993 — 1996
Associate of Science (A.S.), Science
Lisa Hric's Progressive Insurance Experience October 2002 - September 2008
Job Product Manager II at Farmers Insurance
Industry Insurance
Experience
Venus Index Systems May 2015 - Present
Farmers Insurance June 2014 - Present
Farmers Insurance June 2012 - June 2014
Mercury Insurance September 2008 - June 2012
Progressive Insurance October 2002 - September 2008
John Carroll University September 1999 - August 2007
Progressive October 2001 - October 2002
Progressive July 1999 - October 2001
Oberlin College January 1999 - May 1999
Skills
Trend Analysis, SAS/SQL, Multivariate Analysis, Pricing Strategy, Commercial Auto..., Property & Casualty..., Statistics, Insurance, Product Design, Competitive Analysis, Staff Development, Segmentation, Product Marketing, Regulatory Strategy, Auto, Product Development, Cross-functional Team..., SAS, Data Analysis, Claim, General Insurance, SAS programming, Strategy, Forecasting, Leadership, Process Improvement, Analysis, Analytics, Business Strategy, Training, Access, Project Management, Management
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA
John Carroll University 1997 — 1998
MS
Baldwin-Wallace College 1990 — 1994
BS
University of Kentucky 1994 — 1996
Venus Index Systems May 2015 - Present
Farmers Insurance June 2014 - Present
Farmers Insurance June 2012 - June 2014
Mercury Insurance September 2008 - June 2012
Progressive Insurance October 2002 - September 2008
John Carroll University September 1999 - August 2007
Progressive October 2001 - October 2002
Progressive July 1999 - October 2001
Oberlin College January 1999 - May 1999
Skills
Trend Analysis, SAS/SQL, Multivariate Analysis, Pricing Strategy, Commercial Auto..., Property & Casualty..., Statistics, Insurance, Product Design, Competitive Analysis, Staff Development, Segmentation, Product Marketing, Regulatory Strategy, Auto, Product Development, Cross-functional Team..., SAS, Data Analysis, Claim, General Insurance, SAS programming, Strategy, Forecasting, Leadership, Process Improvement, Analysis, Analytics, Business Strategy, Training, Access, Project Management, Management
Education
Indiana University - Kelley School of Business 2009 — 2011
MBA
John Carroll University 1997 — 1998
MS
Baldwin-Wallace College 1990 — 1994
BS
University of Kentucky 1994 — 1996
Robert Nixon Jr's Progressive Insurance Experience May 2001 - January 2004
Job Let's Roll Charter Service, LLC. President and CEO
Industry Transportation/Trucking/Railroad
Experience
Let's Roll Charter Service, LLC August 2014 - Present
Mosaic Sales Solutions August 2012 - August 2014
INTEGRATED MARKETING SOLUTIONS (IMS) October 2011 - April 2012
Blizzard Entertainment December 2008 - June 2009
Bradley-Morris May 2007 - April 2008
Insurance Overload Staffing March 2005 - May 2007
Titan Auto Insurance January 2004 - March 2005
Progressive Insurance May 2001 - January 2004
Texas Research March 1997 - May 2001
Skills
Computer Hardware, Gaming, Sales Process, Human Resources, Full-cycle Recruiting, Product Marketing, Negotiation, Microsoft Office, Training & Development, Technical Training, Staff Training, Inside Sales, Direct Sales, Computer software, Training, Team Leadership, Social Networking, Leadership, Management, Team Building, Quality Assurance, Employee Training, Program Management, Interviews, Recruiting, PowerPoint, Sales, Customer Service, SDLC, Time Management, Hiring, Networking, Cold Calling, Call Centers, Marketing Strategy, Temporary Placement, Software, CRM, Payroll, Customer Satisfaction
Education
Austin Community College 1989 — 1993
Associates, Business
Let's Roll Charter Service, LLC August 2014 - Present
Mosaic Sales Solutions August 2012 - August 2014
INTEGRATED MARKETING SOLUTIONS (IMS) October 2011 - April 2012
Blizzard Entertainment December 2008 - June 2009
Bradley-Morris May 2007 - April 2008
Insurance Overload Staffing March 2005 - May 2007
Titan Auto Insurance January 2004 - March 2005
Progressive Insurance May 2001 - January 2004
Texas Research March 1997 - May 2001
Skills
Computer Hardware, Gaming, Sales Process, Human Resources, Full-cycle Recruiting, Product Marketing, Negotiation, Microsoft Office, Training & Development, Technical Training, Staff Training, Inside Sales, Direct Sales, Computer software, Training, Team Leadership, Social Networking, Leadership, Management, Team Building, Quality Assurance, Employee Training, Program Management, Interviews, Recruiting, PowerPoint, Sales, Customer Service, SDLC, Time Management, Hiring, Networking, Cold Calling, Call Centers, Marketing Strategy, Temporary Placement, Software, CRM, Payroll, Customer Satisfaction
Education
Austin Community College 1989 — 1993
Associates, Business
Andrew Krejsa's Progressive Insurance Experience May 2009 - May 2013
Job Business Intelligence Developer
Industry Financial Services
Experience
Vitamix d.o.o. May 2013 - Present
Progressive Insurance May 2009 - May 2013
Riverside Company June 2007 - January 2009
Intuit Real Estate Solutions January 2004 - June 2007
MRI Software LLC 2004 - 2007
National City Bank 2001 - 2003
Skills
SQL, SSRS, Business Intelligence, SharePoint, Data Warehousing, Microsoft SQL Server, SSIS, Databases, Business Analysis, Microsoft Office, Requirements Gathering, Microsoft Excel
Education
Baldwin Wallace University 1996 — 2000
Wright State University 1996 — 1997
Vitamix d.o.o. May 2013 - Present
Progressive Insurance May 2009 - May 2013
Riverside Company June 2007 - January 2009
Intuit Real Estate Solutions January 2004 - June 2007
MRI Software LLC 2004 - 2007
National City Bank 2001 - 2003
Skills
SQL, SSRS, Business Intelligence, SharePoint, Data Warehousing, Microsoft SQL Server, SSIS, Databases, Business Analysis, Microsoft Office, Requirements Gathering, Microsoft Excel
Education
Baldwin Wallace University 1996 — 2000
Wright State University 1996 — 1997
Keith Lang's Progressive Insurance Experience December 2011 - Present
Job IT Systems Engineer at Progressive Insurance
Industry Information Technology and Services
Experience
Progressive Insurance December 2011 - Present
Brigdestone Americas Business Technology Group January 2009 - January 2011
Bridgestone 2009 - 2010
Bridgestone Americas October 2008 - December 2008
Skills
ITIL, IT Service Management, BMC Remedy, IT Management, Process Improvement, IT Strategy, Service Desk, Management, Service Management, Disaster Recovery, Leadership, Change Management, Incident Management, Project Management, Enterprise Software, Information Technology, Strategy, SharePoint
Education
Malone University 2002 — 2005
Business Management
Austin Peay State University
General Studies
Progressive Insurance December 2011 - Present
Brigdestone Americas Business Technology Group January 2009 - January 2011
Bridgestone 2009 - 2010
Bridgestone Americas October 2008 - December 2008
Skills
ITIL, IT Service Management, BMC Remedy, IT Management, Process Improvement, IT Strategy, Service Desk, Management, Service Management, Disaster Recovery, Leadership, Change Management, Incident Management, Project Management, Enterprise Software, Information Technology, Strategy, SharePoint
Education
Malone University 2002 — 2005
Business Management
Austin Peay State University
General Studies
Adina Bergstrom's Progressive Insurance Experience 2002 - 2004
Job Insurance and Construction Attorney at Sauro & Bergstrom PLLC
Industry Law Practice
Experience
Sauro & Bergstrom, PLLC March 2012 - Present
Hammargren & Meyer, P.A. October 2009 - March 2012
Association of Women Contractors 2009 - 2011
Minnesota Women Lawyers 2004 - 2010
Travelers Insurance April 2005 - October 2009
Progressive Insurance 2002 - 2004
MetLife Auto and Home January 2000 - March 2002
St. Paul Companies October 1998 - January 2000
Skills
Insurance Law, Insurance Coverage..., Insurance Claims, Commercial Insurance, General Insurance, Construction Law, Construction Documents, Civil Litigation, Appellate Advocacy, Appraisals, Arbitration, Depositions, Legal Research, Legal Writing, Seminars, Published Author, Property & Casualty..., Corporate Law, Appeals, Trials, Claim, Litigation, Product Liability, Personal Injury, Courts, Liability, Mediation, Commercial Litigation, Property Damage, Alternative Dispute..., Litigation Management, Personal Injury..., Wrongful Death, Trial Practice, Construction, Business Litigation, Legal Liability, Bad Faith, Appellate Practice, Contract Negotiation, Claims Management, Pleadings, Class Actions, Hearings, Legal Issues, Art and Entertainment..., Automobile Accidents, Insurance, Medical Malpractice
Education
Hamline University School of Law 2001 — 2004
JD, Law
Augsburg College 1998 — 2001
BA, Fine Arts- Art Studio and Art History (Double Major)
Fashion Institute of Technology 1991 — 1995
MIddle School
Tartan High School
Sauro & Bergstrom, PLLC March 2012 - Present
Hammargren & Meyer, P.A. October 2009 - March 2012
Association of Women Contractors 2009 - 2011
Minnesota Women Lawyers 2004 - 2010
Travelers Insurance April 2005 - October 2009
Progressive Insurance 2002 - 2004
MetLife Auto and Home January 2000 - March 2002
St. Paul Companies October 1998 - January 2000
Skills
Insurance Law, Insurance Coverage..., Insurance Claims, Commercial Insurance, General Insurance, Construction Law, Construction Documents, Civil Litigation, Appellate Advocacy, Appraisals, Arbitration, Depositions, Legal Research, Legal Writing, Seminars, Published Author, Property & Casualty..., Corporate Law, Appeals, Trials, Claim, Litigation, Product Liability, Personal Injury, Courts, Liability, Mediation, Commercial Litigation, Property Damage, Alternative Dispute..., Litigation Management, Personal Injury..., Wrongful Death, Trial Practice, Construction, Business Litigation, Legal Liability, Bad Faith, Appellate Practice, Contract Negotiation, Claims Management, Pleadings, Class Actions, Hearings, Legal Issues, Art and Entertainment..., Automobile Accidents, Insurance, Medical Malpractice
Education
Hamline University School of Law 2001 — 2004
JD, Law
Augsburg College 1998 — 2001
BA, Fine Arts- Art Studio and Art History (Double Major)
Fashion Institute of Technology 1991 — 1995
MIddle School
Tartan High School
Jeffrey Shively CISSP,PMP,MBA's Progressive Insurance Experience 2006 - 2007
Job Program Management
Industry Information Technology and Services
Experience
1099 Program Management Consulting March 2010 - Present
Kent State University January 2005 - March 2010
American Express April 2008 - December 2008
National City Bank October 2007 - March 2008
Progressive Insurance 2006 - 2007
Ernst & Young International 2003 - 2006
Cap Gemini Ernst & Young 2000 - 2003
Ernst & Young 1994 - 2003
Ernst & Young Consulting 1994 - 2000
United States Marine Corps June 1986 - June 1990
Skills
Infrastructure Projects, Application Development, Security, Infrastructure, Software Development, IT Management, Integration, Virtualization, Enterprise Architecture, Data Center, Business Intelligence, Enterprise Software, Project Management, Agile Methodologies, Project Portfolio..., Program Management, Management, Business Process..., IT Strategy, Business Analysis
Education
Baldwin-Wallace College 1998 — 2000
MBA, Systems
Kent State University 1990 — 1994
Bachelor of Science, Computer Science
Champion High School 1974 — 1986
HS Diploma, College Prep
1099 Program Management Consulting March 2010 - Present
Kent State University January 2005 - March 2010
American Express April 2008 - December 2008
National City Bank October 2007 - March 2008
Progressive Insurance 2006 - 2007
Ernst & Young International 2003 - 2006
Cap Gemini Ernst & Young 2000 - 2003
Ernst & Young 1994 - 2003
Ernst & Young Consulting 1994 - 2000
United States Marine Corps June 1986 - June 1990
Skills
Infrastructure Projects, Application Development, Security, Infrastructure, Software Development, IT Management, Integration, Virtualization, Enterprise Architecture, Data Center, Business Intelligence, Enterprise Software, Project Management, Agile Methodologies, Project Portfolio..., Program Management, Management, Business Process..., IT Strategy, Business Analysis
Education
Baldwin-Wallace College 1998 — 2000
MBA, Systems
Kent State University 1990 — 1994
Bachelor of Science, Computer Science
Champion High School 1974 — 1986
HS Diploma, College Prep
Kathleen Wirkiowski's Progressive Insurance Experience September 2004 - Present
Job Intranet Manager at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance September 2004 - Present
Ernst & Young July 2002 - July 2004
Ernst & Young August 1999 - July 2002
Skills
Content Management, Information Architecture, Intranet, Knowledge Management, Project Management, Event Planning, SharePoint, Visio, Testing, Web Project Management, Web Content Management, Training, Requirements Gathering
Education
Baldwin-Wallace College 2001 — 2003
MBA, Business Administration
Ohio University 1995 — 1999
BBA, Finance and Marketing
Progressive Insurance September 2004 - Present
Ernst & Young July 2002 - July 2004
Ernst & Young August 1999 - July 2002
Skills
Content Management, Information Architecture, Intranet, Knowledge Management, Project Management, Event Planning, SharePoint, Visio, Testing, Web Project Management, Web Content Management, Training, Requirements Gathering
Education
Baldwin-Wallace College 2001 — 2003
MBA, Business Administration
Ohio University 1995 — 1999
BBA, Finance and Marketing
Frank Tu's Progressive Insurance Experience August 2003 - January 2004
Job Total Loss Unit Manager at Esurance
Industry Insurance
Experience
Esurance April 2007 - Present
Progressive October 2002 - February 2007
Progressive Insurance August 2003 - January 2004
Skills
Strategic Analysis, Claims, Liability, Compliance, Property Damage, Documentation, Property & Casualty..., Insurance, Process Improvement, Data Analysis, Performance Management, Customer Satisfaction, Business Analysis, Negotiation, Customer Service, Coaching, Team Leadership
Education
University of Georgia - Terry College of Business 2009 — 2011
MBA, Business
Auburn University, College of Business 1998 — 2002
BBA, Human Resource Management
Esurance April 2007 - Present
Progressive October 2002 - February 2007
Progressive Insurance August 2003 - January 2004
Skills
Strategic Analysis, Claims, Liability, Compliance, Property Damage, Documentation, Property & Casualty..., Insurance, Process Improvement, Data Analysis, Performance Management, Customer Satisfaction, Business Analysis, Negotiation, Customer Service, Coaching, Team Leadership
Education
University of Georgia - Terry College of Business 2009 — 2011
MBA, Business
Auburn University, College of Business 1998 — 2002
BBA, Human Resource Management
David Shallenberger's Progressive Insurance Experience January 2005 - August 2005
Job Manager, CPA, Tax Services at Rea & Associates, Inc.
Industry Accounting
Experience
Rea & Associates, Inc. November 2014 - Present
Rea & Associates, Inc. May 2006 - October 2014
Progressive Insurance January 2005 - August 2005
Skills
Tax, Corporate Tax, Tax Preparation, Accounting, CPA, Financial Statements, Income Tax, Strategic Financial..., Financial Analysis, Estate Planning, Oil & Gas Industry, Retirement Planning, Partnership Taxation, Tax Returns, Business Valuation, Sales Tax, Tax Advisory, Tax Accounting, Fixed Assets, S Corporations, Small Business, GAAP, US GAAP, Cost Accounting, Tax Research, Financial Planning
Education
Baldwin-Wallace College 2001 — 2006
B.A., MBA, Business Administration and Accounting, respectively
Rea & Associates, Inc. November 2014 - Present
Rea & Associates, Inc. May 2006 - October 2014
Progressive Insurance January 2005 - August 2005
Skills
Tax, Corporate Tax, Tax Preparation, Accounting, CPA, Financial Statements, Income Tax, Strategic Financial..., Financial Analysis, Estate Planning, Oil & Gas Industry, Retirement Planning, Partnership Taxation, Tax Returns, Business Valuation, Sales Tax, Tax Advisory, Tax Accounting, Fixed Assets, S Corporations, Small Business, GAAP, US GAAP, Cost Accounting, Tax Research, Financial Planning
Education
Baldwin-Wallace College 2001 — 2006
B.A., MBA, Business Administration and Accounting, respectively
Tanya Simmons, MBA's Progressive Insurance Experience September 2000 - September 2003
Job Experienced Insurance and Claims Professional
Industry Insurance
Experience
Travelers Insurance September 2003 - November 2014
Progressive Insurance September 2000 - September 2003
Progressive Insurance July 1996 - August 2000
Skills
Commercial Lines, General Insurance, Underwriting, Microsoft Word, Sales, PowerPoint, Professional Liability, Microsoft Office, Workers Compensation, Strategic Planning, Reinsurance, Subrogation, Management, Team Leadership, Project Management, Training, Commercial Insurance, Customer Service, Leadership, Claim, Public Speaking, Insurance, Claims Management, Process Improvement
Education
Augusta State University
MBA, Business
Howard University
Bachelor of Business Administration (B.B.A.), Marketing
Travelers Insurance September 2003 - November 2014
Progressive Insurance September 2000 - September 2003
Progressive Insurance July 1996 - August 2000
Skills
Commercial Lines, General Insurance, Underwriting, Microsoft Word, Sales, PowerPoint, Professional Liability, Microsoft Office, Workers Compensation, Strategic Planning, Reinsurance, Subrogation, Management, Team Leadership, Project Management, Training, Commercial Insurance, Customer Service, Leadership, Claim, Public Speaking, Insurance, Claims Management, Process Improvement
Education
Augusta State University
MBA, Business
Howard University
Bachelor of Business Administration (B.B.A.), Marketing
Jason Robinson, CPCU's Progressive Insurance Experience September 2003 - March 2007
Job Claims Service Director at USAA
Industry Insurance
Experience
USAA May 2013 - Present
USAA March 2010 - May 2013
USAA April 2007 - March 2010
Progressive Insurance September 2003 - March 2007
Skills
Leadership, Insurance, Claims Management, Property & Casualty..., Catastrophe, Casualty, Liability, Subrogation
Education
City University of Seattle 2014 — 2019
Master of Arts (MA), Leadership
The Institutes 2008 — 2013
CPCU Professional Designation, Insurance and Risk Management
Texas A&M University-Corpus Christi 2001 — 2003
B.S., Biology
Austin College 1999 — 2001
Bachelor of Science (BS), Biology
USAA May 2013 - Present
USAA March 2010 - May 2013
USAA April 2007 - March 2010
Progressive Insurance September 2003 - March 2007
Skills
Leadership, Insurance, Claims Management, Property & Casualty..., Catastrophe, Casualty, Liability, Subrogation
Education
City University of Seattle 2014 — 2019
Master of Arts (MA), Leadership
The Institutes 2008 — 2013
CPCU Professional Designation, Insurance and Risk Management
Texas A&M University-Corpus Christi 2001 — 2003
B.S., Biology
Austin College 1999 — 2001
Bachelor of Science (BS), Biology
Gracie Aleman's Progressive Insurance Experience June 2012 - Present
Job Sr. Claims Adjuster
Industry Insurance
Experience
Progressive Insurance June 2012 - Present
University Federal Credit Union October 2008 - June 2012
Amplify Credit Union August 2007 - October 2008
Skills
Insurance, Claims Management, Property, Casualty Insurance, Commercial Insurance, General Insurance, Liability, Underwriting, Workers Compensation
Education
Austin Community College 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Music Education/ Business Administration
Texas A&M International University 2006 — 2007
Music Performance/Education, Music/Piano, Freshman
Progressive Insurance June 2012 - Present
University Federal Credit Union October 2008 - June 2012
Amplify Credit Union August 2007 - October 2008
Skills
Insurance, Claims Management, Property, Casualty Insurance, Commercial Insurance, General Insurance, Liability, Underwriting, Workers Compensation
Education
Austin Community College 2007 — 2010
Bachelor of Fine Arts (B.F.A.), Music Education/ Business Administration
Texas A&M International University 2006 — 2007
Music Performance/Education, Music/Piano, Freshman
Cindy Dorfler-Hederer's Progressive Insurance Experience 1994 - 2004
Job Accounting Professional
Industry Accounting
Experience
Texas Medical Liability Trust November 2008 - Present
Internal Revenue Service 2008 - 2008
Barker Roofing, LP 2005 - 2007
Progressive Corporation 1994 - 2004
Progressive Insurance 1994 - 2004
Merritt Schaefer and Brown 1984 - October 2002
Impairment Rating Facts 1992 - 1993
Skills
Invoicing, Data Entry, Customer Service, Accounts Receivable, Accounts Payable, Process Improvement, Team Building, Training, Program Management, Microsoft Excel, Accounting
Education
Austin Community College 1986 — 1995
Business
New Mexico State University 1979 — 1981
Bachelor, Business
Kalamazoo Valley Community College 1978 — 1978
Business
Western Michigan University 1976 — 1978
Business
Lake Michigan College 1974 — 1976
Associates, Business
Lake Michigan Catholic High School 1970 — 1974
Texas Medical Liability Trust November 2008 - Present
Internal Revenue Service 2008 - 2008
Barker Roofing, LP 2005 - 2007
Progressive Corporation 1994 - 2004
Progressive Insurance 1994 - 2004
Merritt Schaefer and Brown 1984 - October 2002
Impairment Rating Facts 1992 - 1993
Skills
Invoicing, Data Entry, Customer Service, Accounts Receivable, Accounts Payable, Process Improvement, Team Building, Training, Program Management, Microsoft Excel, Accounting
Education
Austin Community College 1986 — 1995
Business
New Mexico State University 1979 — 1981
Bachelor, Business
Kalamazoo Valley Community College 1978 — 1978
Business
Western Michigan University 1976 — 1978
Business
Lake Michigan College 1974 — 1976
Associates, Business
Lake Michigan Catholic High School 1970 — 1974
Margo Davis's Progressive Insurance Experience July 1997 - January 2005
Job Life Coach/Self Empowerment/Shadow
Industry Professional Training & Coaching
Experience
Fate Into Destiny LLC May 2009 - Present
Progressive Insurance July 1997 - January 2005
Council for Economic Opportunities for Greater Cleveland C.E.O.G.C.) July 1994 - July 1997
Cuyahoga County Minority Development August 1991 - August 1994
Skills
Coaching, Team Building, Problem Solving, Public Speaking, Customer Service, Training, Leadership, Leadership Development, Organizational..., Performance Management, Time Management, Policy, Staff Development, Interviews, Nonprofits, Employee Relations, Life Coaching, Wellness, Workshop Facilitation
Education
Baldwin Wallace University
Human Resource Management
Cuyahoga Community College
Small Business Management
Ford Institute for Integrative Coaching
Integrative Life Coach
Fate Into Destiny LLC May 2009 - Present
Progressive Insurance July 1997 - January 2005
Council for Economic Opportunities for Greater Cleveland C.E.O.G.C.) July 1994 - July 1997
Cuyahoga County Minority Development August 1991 - August 1994
Skills
Coaching, Team Building, Problem Solving, Public Speaking, Customer Service, Training, Leadership, Leadership Development, Organizational..., Performance Management, Time Management, Policy, Staff Development, Interviews, Nonprofits, Employee Relations, Life Coaching, Wellness, Workshop Facilitation
Education
Baldwin Wallace University
Human Resource Management
Cuyahoga Community College
Small Business Management
Ford Institute for Integrative Coaching
Integrative Life Coach
Karen Schrock, PHR's Progressive Insurance Experience 1991 - 2005
Job Leadership & Management Development at Dealer Tire
Industry Human Resources
Experience
Dealer Tire April 2014 - Present
KAS Consulting Solutions October 2013 - April 2014
KeyBank May 2005 - August 2013
Progressive Insurance 1991 - 2005
Progressive Insurance 1996 - 2000
Progressive Insurance 1994 - 1996
Skills
Professional in Human..., Qualified..., Training Strategy,..., Performance & OD..., Communication &..., Change Management, Leadership Skills..., Project Management /..., Leadership Development, Leadership, Training, Instructional Design, Management, Organizational..., Performance Improvement, Project Management, Strategic Planning, Employee Training, Strategy, Employee Relations, Human Resources, Talent Management, Coaching
Education
Baldwin-Wallace College
Bachelor of Arts (BA), Business Administration
Dealer Tire April 2014 - Present
KAS Consulting Solutions October 2013 - April 2014
KeyBank May 2005 - August 2013
Progressive Insurance 1991 - 2005
Progressive Insurance 1996 - 2000
Progressive Insurance 1994 - 1996
Skills
Professional in Human..., Qualified..., Training Strategy,..., Performance & OD..., Communication &..., Change Management, Leadership Skills..., Project Management /..., Leadership Development, Leadership, Training, Instructional Design, Management, Organizational..., Performance Improvement, Project Management, Strategic Planning, Employee Training, Strategy, Employee Relations, Human Resources, Talent Management, Coaching
Education
Baldwin-Wallace College
Bachelor of Arts (BA), Business Administration
Bill Zahn's Progressive Insurance Experience May 2012 - Present
Job Senior Commercial Account Sales Manager at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance May 2012 - Present
Total Insurance Services,Inc May 2010 - May 2012
Lincoln General Insurance Company June 2008 - January 2010
Skills
Insurance, Professional Liability, Property & Casualty..., Workers Compensation, Commercial Insurance, Transportation..., Manage large truck...
Education
Aurora University 1980 — 1984
BA, Accounting
Progressive Insurance May 2012 - Present
Total Insurance Services,Inc May 2010 - May 2012
Lincoln General Insurance Company June 2008 - January 2010
Skills
Insurance, Professional Liability, Property & Casualty..., Workers Compensation, Commercial Insurance, Transportation..., Manage large truck...
Education
Aurora University 1980 — 1984
BA, Accounting
Andrew Dreimiller's Progressive Insurance Experience September 2014 - Present
Job Senior Network Engineer at Progressive Insurance
Industry Computer Networking
Experience
Progressive Insurance September 2014 - Present
Progressive Insurance June 2011 - Present
Progressive Insurance May 2010 - August 2010
Baldwin Wallace University March 2010 - May 2010
High School mentorship with Progressive Insurance May 2007 - May 2007
Skills
Information Security, Networking, F5 BigIP, SharePoint, Cisco IOS, C++, Cisco Nexus, VPN, Firewalls, Troubleshooting, Windows, Disaster Recovery, Windows 7
Education
Baldwin Wallace University 2009 — 2011
Bachelor of Science (B.S.), Computer Information Systems: Network Analyst, Graduated w/honors
Progressive Insurance September 2014 - Present
Progressive Insurance June 2011 - Present
Progressive Insurance May 2010 - August 2010
Baldwin Wallace University March 2010 - May 2010
High School mentorship with Progressive Insurance May 2007 - May 2007
Skills
Information Security, Networking, F5 BigIP, SharePoint, Cisco IOS, C++, Cisco Nexus, VPN, Firewalls, Troubleshooting, Windows, Disaster Recovery, Windows 7
Education
Baldwin Wallace University 2009 — 2011
Bachelor of Science (B.S.), Computer Information Systems: Network Analyst, Graduated w/honors
Christopher Dirkx's Progressive Insurance Experience April 2011 - June 2012
Job Hotel & Travel Sales, Marketing, Operations & ECommerce Expert with 20+ years experience
Industry Hospitality
Experience
getaroom.com June 2012 - Present
Progressive Insurance April 2011 - June 2012
THE HERTZ CORPORATION 2007 - 2009
THE HERTZ CORPORATION 2004 - 2007
DIRKX DIRECT INTERNATIONAL 2002 - 2004
TRIP.COM (a GALILEO CO.) 2000 - 2002
PEGASUS SYSTEMS, INC. 1998 - 2000
HOTELS.COM (formerly HRN) 1996 - 1998
HOTELS.COM (formerly HRN) 1992 - 1996
ADVENTURE TOURS USA 1989 - 1992
Skills
Corporate and Leisure..., Strong Leadership..., Diverse Travel Industry..., Customer Service, Sales, Marketing, Call Center, Training, Product Development, Social Media, Team Building, Account Management, Marketing Strategy, Event Planning, Event Management, Online Advertising, Advertising, Strategic Planning, Sales Management, Public Relations, New Business Development, Revenue Analysis, Customer Satisfaction, Call Centers, Management, Contract Negotiation, Hospitality, Retail, Hotels, Negotiation, Sales Operations, Start-ups, Microsoft Office, E-commerce, Leadership, Tourism, Online Marketing, Program Management, Social Media Marketing, Budgets, Trade Shows, Social Networking, Resorts
Education
Austin Community College 2009 — 2011
A.A., Education. Also studied History, Spanish, Environmental Science.
Southern Methodist University - Cox School of Business 1999 — 2000
Executive Development Program, Finance, Accounting, Management
International Aviation and Travel Academy 1988 — 1989
Certificate, Travel and Tourism
getaroom.com June 2012 - Present
Progressive Insurance April 2011 - June 2012
THE HERTZ CORPORATION 2007 - 2009
THE HERTZ CORPORATION 2004 - 2007
DIRKX DIRECT INTERNATIONAL 2002 - 2004
TRIP.COM (a GALILEO CO.) 2000 - 2002
PEGASUS SYSTEMS, INC. 1998 - 2000
HOTELS.COM (formerly HRN) 1996 - 1998
HOTELS.COM (formerly HRN) 1992 - 1996
ADVENTURE TOURS USA 1989 - 1992
Skills
Corporate and Leisure..., Strong Leadership..., Diverse Travel Industry..., Customer Service, Sales, Marketing, Call Center, Training, Product Development, Social Media, Team Building, Account Management, Marketing Strategy, Event Planning, Event Management, Online Advertising, Advertising, Strategic Planning, Sales Management, Public Relations, New Business Development, Revenue Analysis, Customer Satisfaction, Call Centers, Management, Contract Negotiation, Hospitality, Retail, Hotels, Negotiation, Sales Operations, Start-ups, Microsoft Office, E-commerce, Leadership, Tourism, Online Marketing, Program Management, Social Media Marketing, Budgets, Trade Shows, Social Networking, Resorts
Education
Austin Community College 2009 — 2011
A.A., Education. Also studied History, Spanish, Environmental Science.
Southern Methodist University - Cox School of Business 1999 — 2000
Executive Development Program, Finance, Accounting, Management
International Aviation and Travel Academy 1988 — 1989
Certificate, Travel and Tourism
David Kinski's Progressive Insurance Experience March 2008 - August 2014
Job Agent at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance March 2008 - August 2014
NetSpend December 2004 - January 2008
Skills
Apple or Macintosh...
Education
Austin Community College 1998 — 2002
Associate's Degree, RTF
Progressive Insurance March 2008 - August 2014
NetSpend December 2004 - January 2008
Skills
Apple or Macintosh...
Education
Austin Community College 1998 — 2002
Associate's Degree, RTF
Holly Beachler's Progressive Insurance Experience May 2002 - August 2003
Job Professional Office Administrator
Industry Hospitality
Experience
Riviera Black Hawk Casino April 2009 - April 2012
Riviera Black Hawk Casino March 2006 - April 2009
Riviera Black Hawk Casino October 2005 - March 2006
Fortune Valley Hotel & Casino January 2004 - October 2005
Fortune Valley Hotel & Casino October 2003 - September 2004
Progressive Insurance May 2002 - August 2003
Skills
Excel Spreadsheets, AS400, Administration, Insurance, Contract Management, Scheduling, Travel Planning, Notary Public, Customer Service, Employee Relations, Microsoft Excel, Microsoft Word, Process Scheduler, Time Management, Administrative..., Hospitality, Human Resources, Casino, Gaming Industry, Training, Administrative..., Marketing Strategy, Strategic Planning
Education
Central Texas College 1990 — 1991
Austin Community College 1989 — 1990
Riviera Black Hawk Casino April 2009 - April 2012
Riviera Black Hawk Casino March 2006 - April 2009
Riviera Black Hawk Casino October 2005 - March 2006
Fortune Valley Hotel & Casino January 2004 - October 2005
Fortune Valley Hotel & Casino October 2003 - September 2004
Progressive Insurance May 2002 - August 2003
Skills
Excel Spreadsheets, AS400, Administration, Insurance, Contract Management, Scheduling, Travel Planning, Notary Public, Customer Service, Employee Relations, Microsoft Excel, Microsoft Word, Process Scheduler, Time Management, Administrative..., Hospitality, Human Resources, Casino, Gaming Industry, Training, Administrative..., Marketing Strategy, Strategic Planning
Education
Central Texas College 1990 — 1991
Austin Community College 1989 — 1990
Law Schuelke's Progressive Insurance Experience May 2003 - August 2003
Job Juris Doctor
Industry Higher Education
Experience
The Princeton Review June 2007 - September 2014
The Princeton Review September 2012 - February 2014
The Princeton Review June 2011 - September 2012
Hennepin County September 2009 - December 2009
Law Clinics at the University of Minnesota January 2009 - December 2009
Tennant Company June 2009 - September 2009
University of Tennessee August 2005 - June 2007
KeyBank May 2004 - August 2004
Progressive Insurance May 2003 - August 2003
S.E. Johnson May 2002 - May 2003
Education
University of Minnesota 2007 — 2011
JD, Law
Uppsala universitet 2010 — 2010
Law
University of Tennessee-Knoxville 2005 — 2007
Higher Education Administration
Audencia Nantes Ecole de Management 2005 — 2005
Business
Bowling Green State University 2000 — 2005
BSBA, Management Information Systems
The Princeton Review June 2007 - September 2014
The Princeton Review September 2012 - February 2014
The Princeton Review June 2011 - September 2012
Hennepin County September 2009 - December 2009
Law Clinics at the University of Minnesota January 2009 - December 2009
Tennant Company June 2009 - September 2009
University of Tennessee August 2005 - June 2007
KeyBank May 2004 - August 2004
Progressive Insurance May 2003 - August 2003
S.E. Johnson May 2002 - May 2003
Education
University of Minnesota 2007 — 2011
JD, Law
Uppsala universitet 2010 — 2010
Law
University of Tennessee-Knoxville 2005 — 2007
Higher Education Administration
Audencia Nantes Ecole de Management 2005 — 2005
Business
Bowling Green State University 2000 — 2005
BSBA, Management Information Systems
Connie Alexander's Progressive Insurance Experience November 2007 - August 2010
Job Supervisor at ACS
Industry Telecommunications
Experience
Xerox Communications Inc 2010 - Present
Progressive Insurance November 2007 - August 2010
MSA Solutions March 2007 - October 2007
Skills
Call Center, Troubleshooting, Telecommunications, Vendor Management, Service Delivery, Process Improvement, Workforce Management, ITIL, Software Documentation, Visio, Avaya, Team Leadership, Project Management, Windows, Sla, Customer Service, Customer Satisfaction, Business Analysis, BPO, Computer Hardware
Education
Faulkner University 2005 — 2006
Master's degree, Human Resources Management and Services
Auburn University at Montgomery 1981 — 1985
Bachelor's degree, Business Administration and Management, General
Xerox Communications Inc 2010 - Present
Progressive Insurance November 2007 - August 2010
MSA Solutions March 2007 - October 2007
Skills
Call Center, Troubleshooting, Telecommunications, Vendor Management, Service Delivery, Process Improvement, Workforce Management, ITIL, Software Documentation, Visio, Avaya, Team Leadership, Project Management, Windows, Sla, Customer Service, Customer Satisfaction, Business Analysis, BPO, Computer Hardware
Education
Faulkner University 2005 — 2006
Master's degree, Human Resources Management and Services
Auburn University at Montgomery 1981 — 1985
Bachelor's degree, Business Administration and Management, General
MONIQUE HILL's Progressive Insurance Experience May 2013 - March 2015
Job
Industry Insurance
Experience
Progressive Insurance May 2013 - March 2015
Miracle Software Systems April 2011 - April 2013
Newland Medical Associates June 2010 - April 2011
Campbell Ewald May 2000 - August 2001
Skills
Account Management, HIPAA, Team Leadership, Customer Satisfaction, Windows, Customer Service, Insurance, Information Technology, Direct Sales, Organization, Microsoft Excel, Linux, DOS, PowerPoint, Assembly Lines, Office Management, Administrative..., Social Networking, Time Management, Business Process..., Sales Management, IBM Websphere Commerce, Seeburger, Management, B2B, CRM, Contract Recruitment, Medical Billing, Medical Records, Medical Coding, Medical Terminology, Social Media, AS400 system, Microsoft Office, Leadership, Software Documentation, Lotus Notes, Training, Vendor Management
Education
Central Michigan University 2014 — 2016
Master's degree
Baker College Business and Corporate Services 2007 — 2011
Bachelor of Science
Baker College 2005 — 2007
Associate of Applied Science
Cody High School 1997 — 1999
Diploma
Cass Technical High School 1995 — 1997
N/A
Progressive Insurance May 2013 - March 2015
Miracle Software Systems April 2011 - April 2013
Newland Medical Associates June 2010 - April 2011
Campbell Ewald May 2000 - August 2001
Skills
Account Management, HIPAA, Team Leadership, Customer Satisfaction, Windows, Customer Service, Insurance, Information Technology, Direct Sales, Organization, Microsoft Excel, Linux, DOS, PowerPoint, Assembly Lines, Office Management, Administrative..., Social Networking, Time Management, Business Process..., Sales Management, IBM Websphere Commerce, Seeburger, Management, B2B, CRM, Contract Recruitment, Medical Billing, Medical Records, Medical Coding, Medical Terminology, Social Media, AS400 system, Microsoft Office, Leadership, Software Documentation, Lotus Notes, Training, Vendor Management
Education
Central Michigan University 2014 — 2016
Master's degree
Baker College Business and Corporate Services 2007 — 2011
Bachelor of Science
Baker College 2005 — 2007
Associate of Applied Science
Cody High School 1997 — 1999
Diploma
Cass Technical High School 1995 — 1997
N/A
jennifer keese's Progressive Insurance Experience August 2009 - Present
Job customer service rep at Progressive Insurance
Industry Insurance
Logan Phelps's Progressive Insurance Experience May 2014 - Present
Job Customer Preservation at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance May 2014 - Present
Progressive Insurance May 2012 - May 2014
The Scooter Store January 2011 - March 2012
Harris Connect May 2006 - October 2010
Innovative Communication Systems November 2003 - March 2006
MCI (Verizon) January 2000 - October 2003
Skills
patient evaluation, knowledge of medical..., excellent communication, Customer Service, Inside Sales, Call Center, Windows 7, Windows XP Professional, Microsoft Office, Outlook Express, Internet Explorer, Internet Research, Data Entry, Quality, Property & Casualty..., Call Centers, Sales, Training, Direct Sales
Education
Austin Community College
Registered Nursing/Registered Nurse, 3.7
Progressive Insurance May 2014 - Present
Progressive Insurance May 2012 - May 2014
The Scooter Store January 2011 - March 2012
Harris Connect May 2006 - October 2010
Innovative Communication Systems November 2003 - March 2006
MCI (Verizon) January 2000 - October 2003
Skills
patient evaluation, knowledge of medical..., excellent communication, Customer Service, Inside Sales, Call Center, Windows 7, Windows XP Professional, Microsoft Office, Outlook Express, Internet Explorer, Internet Research, Data Entry, Quality, Property & Casualty..., Call Centers, Sales, Training, Direct Sales
Education
Austin Community College
Registered Nursing/Registered Nurse, 3.7
jeremiah davila's Progressive Insurance Experience August 2003 - March 2014
Job owner and operator at Davila Business Solutions
Industry Marketing and Advertising
Experience
Davila Business Solutions managerChris' LiquorAugust 2014 - Present
Progressive Insurance August 2003 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
Austin Community College
Associate of Science (A.S.), Business Administration
Texas State University
Business Administration and Management, General
Davila Business Solutions managerChris' LiquorAugust 2014 - Present
Progressive Insurance August 2003 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
Austin Community College
Associate of Science (A.S.), Business Administration
Texas State University
Business Administration and Management, General
Holly Pritchard's Progressive Insurance Experience August 2012 - Present
Job Insurance Agent at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance August 2012 - Present
Skills
Insurance, Property & Casualty...
Education
Austin Community College 2013 — 2015
Associate’s Degree, Business/Corporate Communications
Progressive Insurance August 2012 - Present
Skills
Insurance, Property & Casualty...
Education
Austin Community College 2013 — 2015
Associate’s Degree, Business/Corporate Communications
Rita Villegas's Progressive Insurance Experience January 2005 - June 2006
Job Tax Analyst at Dell, Inc.
Industry Information Technology and Services
Experience
Dell September 2010 - Present
Dell September 2010 - August 2011
Dell July 2007 - September 2010
Answer Financial July 2006 - July 2007
Progressive Insurance January 2005 - June 2006
SBC Communications, Inc. June 2004 - December 2004
Dell November 2001 - June 2004
The Mobile Storage Group, Inc. September 1998 - October 2001
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Process Improvement, SAP, Auditing, Internal Controls, Forecasting, Sales and Use Tax..., Management, Tax Analyst, Business Analyst, Financial Analyst
Education
Texas State University-San Marcos 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Austin Community College 1995 — 1997
Associates of Arts, General Studies
Dell September 2010 - Present
Dell September 2010 - August 2011
Dell July 2007 - September 2010
Answer Financial July 2006 - July 2007
Progressive Insurance January 2005 - June 2006
SBC Communications, Inc. June 2004 - December 2004
Dell November 2001 - June 2004
The Mobile Storage Group, Inc. September 1998 - October 2001
Skills
Sarbanes-Oxley Act, Accounting, Financial Reporting, Process Improvement, SAP, Auditing, Internal Controls, Forecasting, Sales and Use Tax..., Management, Tax Analyst, Business Analyst, Financial Analyst
Education
Texas State University-San Marcos 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Austin Community College 1995 — 1997
Associates of Arts, General Studies
Laura Minette's Progressive Insurance Experience July 2001 - November 2012
Job Insurance Professional
Industry Insurance
Experience
none November 2012 - Present
Progressive Insurance July 2001 - November 2012
Progressive Insurance 2001 - 2012
Skills
Customer Service, Investigation, Automobile Liability, litigation, Coverage Disputes, Claim, Insurance, Property & Casualty..., Liability, Claims Management, Legal Liability
Education
Augustana College (SD) 1981 — 1982
none, Education/Teaching of Individuals in Elementary Special Education Programs
St. Louis Park High School 1978 — 1981
high school diploma, General Studies
none November 2012 - Present
Progressive Insurance July 2001 - November 2012
Progressive Insurance 2001 - 2012
Skills
Customer Service, Investigation, Automobile Liability, litigation, Coverage Disputes, Claim, Insurance, Property & Casualty..., Liability, Claims Management, Legal Liability
Education
Augustana College (SD) 1981 — 1982
none, Education/Teaching of Individuals in Elementary Special Education Programs
St. Louis Park High School 1978 — 1981
high school diploma, General Studies
Heather Rierson-Coha's Progressive Insurance Experience March 2013 - Present
Job Legal Assistant II Progressive Insurance
Industry Insurance
Experience
Progressive Insurance March 2013 - Present
Law Office of Tom R. Pabst 2012 - 2013
Gault Davison 2007 - 2009
Law Office of Julie A. Gafkay 2003 - 2007
Law Office of Glen N. Lenhoff 2001 - 2003
Education
Baker College of Flint 1991 — 1994
Associate's degree, Legal Administrative Assistant/Secretary
Progressive Insurance March 2013 - Present
Law Office of Tom R. Pabst 2012 - 2013
Gault Davison 2007 - 2009
Law Office of Julie A. Gafkay 2003 - 2007
Law Office of Glen N. Lenhoff 2001 - 2003
Education
Baker College of Flint 1991 — 1994
Associate's degree, Legal Administrative Assistant/Secretary
Alissa Weatherton's Progressive Insurance Experience November 2006 - Present
Job Claims Contact Rep at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance November 2006 - Present
Education
Austin Community College 1997 — 1999
Progressive Insurance November 2006 - Present
Education
Austin Community College 1997 — 1999
Breah Franklin's Progressive Insurance Experience September 2013 - Present
Job Claims Rep at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance September 2013 - Present
Education
Huston-Tillotson University 2015 — 2017
Bachelor of Arts (B.A.), Psychology
Austin Community College 2013 — 2015
Associate of Arts (A.A.), Political Science and Government
Progressive Insurance September 2013 - Present
Education
Huston-Tillotson University 2015 — 2017
Bachelor of Arts (B.A.), Psychology
Austin Community College 2013 — 2015
Associate of Arts (A.A.), Political Science and Government
Eric Ostrom's Progressive Insurance Experience
Job Corporate Claim Attorney at Progressive Insurance
Industry Insurance
Experience
Progressive Insurance
Skills
Arbitration, Claims Management, Commercial Insurance, Civil Litigation, Product Liability, Liability, Property & Casualty..., Insurance
Education
The University of Texas at Austin 1986 — 1989
J.D., Law
Austin College 1982 — 1986
B.A., Philosophy
Progressive Insurance
Skills
Arbitration, Claims Management, Commercial Insurance, Civil Litigation, Product Liability, Liability, Property & Casualty..., Insurance
Education
The University of Texas at Austin 1986 — 1989
J.D., Law
Austin College 1982 — 1986
B.A., Philosophy
Progressive Corporation
Progressive
Progressive Insurance Company
Metromile
Progressive Insurance Co
Progressive Insurance Companies
The Progressive Corporation
PGR