Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Progressive Insurance August 2013 - Present
Progressive Insurance August 2004 - August 2013
Progressive Insurance June 2001 - August 2004
Progressive Insurance June 2000 - June 2001
Progressive Insurance April 1999 - June 2000
Skills
Needs Analysis, Instructional Design, ADDIE, Instructor-led Training, Lectora, SnagIt, SharePoint, Captivate, Insurance, Technical Writing, Adobe Acrobat, Usability Testing, Microsoft Office, Project Management, Job Aids, Process Improvement, Photoshop, Property, Adult Education, PowerPoint, Requirements Gathering, Leadership, Camtasia, Strategic Planning
Education
Cleveland State University 2009 — 2011
Bachelor of Business Administration (BBA)
Lakeland Community College 2004 — 2009
Associate of Arts (AA)
Progressive Insurance July 2014 - Present
Progressive Insurance September 2013 - July 2014
Progressive Insurance July 2006 - September 2013
General Electric February 2005 - June 2006
Skills
Requirements Analysis, Agile Methodologies, Quality Assurance, SQL, Quality Center, Testing, Software Quality..., XML, Business Strategy, HP Quality Center, Databases, SDLC, Process Improvement, Software Development, Business Analysis
Education
Cleveland State University 2006 — 2010
MBA, Operations and Supply Chain Management
University at Albany, SUNY 2003 — 2006
Business, IT Management
Progressive Insurance July 2013 - Present
Moss Affiliate Marketing July 2012 - July 2013
East Linden Science & Technology Co., LTD October 2010 - June 2011
Skills
Data Analysis, SQL, VBA, SAS, Data Mining, Data Modeling, R, SharePoint, Microsoft Office, Business Intelligence, Databases, Data Quality, Database Design, Microsoft SQL Server, Pivot Tables, SSRS, SPSS, Minitab
Education
Cleveland State University 2012 — 2015
Master's degree, Applied Statistics
Jilin University 2005 — 2010
Bachelor's degree, Medical Information Management and Information System
Christian Personal Finance March 2014 - Present
Pin-n-Tell.com January 2014 - Present
Sweetsy.com December 2013 - Present
WithaSideofThriftiness.com January 2012 - Present
Ohio DODD June 2011 - Present
CheapSally.com June 2012 - December 2013
Progressive Insurance June 2008 - December 2010
Progressive Corporation August 2005 - June 2008
Allstate Insurance Agency November 1999 - August 2005
Allstate Insurance Agency September 1998 - October 1999
Skills
Social Networking, Email Marketing, Marketing, Blogging, Facebook, Strategic Planning, SEO, Pinterest, Event Planning, Lotus Notes, Online Advertising, Bookkeeping, PowerPoint, Google Analytics, Data Center, Quality Auditing, Underwriting, Youth Mentoring, Customer Service, Events, Microsoft Office, Organization, Problem Solving, Wordpress, Twitter, Account Management, Social Media Consulting, Social Media Blogging
Education
Cleveland State University 2001 — 2003
Bachelor of Arts (B.A.), Psychology, Philosophy and Liberal Studies, Cum Laude
Lorain County Community College 1999 — 2000
Associate of Arts (AA), Psychology
Hondros College 1998 — 1999
OH Property & Casualty Licensure, Insurance
Lorain County Community College 1997 — 1999
Associate of Science (AS), Genetics
Keystone High School 1994 — 1998
Honors Diploma, College Track Curriculum / PSEO Student
Progressive Insurance January 2015 - Present
Denberg Entertainment August 2007 - Present
Tuxedo Junction, Inc. August 2008 - January 2015
Smart Business Digital February 2013 - February 2013
Skills
Video Editing, Acting, Voice Acting, Graphic Design, Final Cut Studio, Media Production, Cinematography, Final Cut Pro, Photoshop, Film Editing, Avid Media Composer, Communication, Writing, Grip, Behind the Scenes, Documentaries, Production Assistance, Poetry, Creative Writing
Education
Cleveland State University
Lakeland Community College 2009 — 2011
Mentor High School 2006 — 2009
POD Design January 2015 - Present
POD Design September 2014 - November 2014
ka architecture February 2014 - July 2014
DDR Corp. June 2011 - February 2014
Progressive Insurance October 2010 - June 2011
The Collaborative Inc February 2005 - February 2009
City of Toledo June 2002 - September 2003
Skills
Comprehensive Planning, Design Research, Submittals, Urban Planning, Urban Design, Landscape Architecture, Landscape Design, Architectural Design, AutoCAD, Photoshop, Sustainable Design, SketchUp, Site Planning, Site Plans, Rendering, InDesign, Sketching, Land Use Planning, Streetscape, Parks, Construction Drawings
Education
Cleveland State University 2011 — 2014
Masters, Urban Planning, Design, and Development
The Ohio State University 2000 — 2004
Bachelor of Science, Landscape Architecture
Robert S. Rogers High School 1996 — 2000
Honors High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Operation à GO-GO January 2015 - Present
CrossFit South Bay and CrossFit South Bay Torrance August 2011 - October 2014
Downtown Center Business Improvement District May 2010 - May 2011
Downtown Cleveland Alliance August 2008 - August 2009
Progressive Insurance December 2006 - September 2008
Skills
AutoCAD, GIS, Urban Planning, Microsoft Office, PowerPoint, Economic Development, Policy Analysis, Public Policy, Architectural, Urban Regeneration, Urban Economics, Sales Process, Marketing, Analysis, Management
Education
Cleveland State University 2006 — 2009
Bachelor of Arts, Urban Studies, Urban Planning
El Camino College
Certificate of Architecture, Architecture
Progressive Insurance
Skills
Insurance, Property & Casualty..., Claim, Liability, General Insurance, Claims Management, Commercial Insurance, Casualty, Customer Service, Underwriting, Health Insurance, Legal Liability, Workers Compensation, Outlook, Microsoft Excel, Lotus Notes, Microsoft Office, Commercial Lines, Employee Benefits, Process Improvement
Education
Cleveland State University
BBA
Retailchemy November 2014 - Present
Sherwin Williams May 2014 - November 2014
Micros-Retail November 2009 - May 2014
Progressive Insurance February 2006 - November 2009
Progressive Insurance December 2001 - February 2006
Skills
SDLC, Requirements Gathering, Agile Methodologies, Visio, Requirements Analysis, Microsoft SQL Server, SQL, Business Requirements, Process Improvement, Quality Assurance, Software Project..., Databases, XML, Project Management, Testing, Insurance, C#, Software Documentation, .NET, Software Development, Test Automation, Customer Service, CRM, Visual Studio, Test Driven Development, ASP.NET, Troubleshooting, E-commerce, Windows, Visual Basic, Integration, Business Analysis, SharePoint, Agile Project Management, Business Intelligence, Vendor Management, IT Management
Education
The Ohio State University 1995 — 1998
BA, History
Cleveland State University 1992 — 1994
Progressive Insurance May 2009 - Present
Progressive Insurance May 2009 - August 2009
GE May 2007 - August 2008
Skills
SAS/SQL, Microsoft Office, Minitab, Data Mining, Data Analysis, Market Research, Operations Research, Musical Theatre, Theatre, Sales Management, Analytics, SAS programming, Process Improvement, Training, Access, Internal Controls
Education
Cleveland State University 2008 — 2009
Master of Business Administration (MBA), Operations Research
Cleveland State University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Operations Managment and Business Statistics
Transtar Industries September 2014 - Present
ACCEL Performance Group November 2013 - March 2014
ACCEL Performance Group April 2012 - November 2013
Lake County Gold & Collectibles, LLC June 2011 - February 2012
Wellman Products Group May 2006 - May 2009
MBNA September 2005 - May 2006
Progressive Insurance June 1999 - January 2003
Leisuretime Warehouse May 1996 - September 1998
Skills
Sales, Start-ups, Retail, Trade Shows, Motorsports, Racing, Product Development, Automotive, Marketing Strategy, Product Marketing, Pricing, Sales Management, Lean Manufacturing, Customer Service, New Business Development, Automotive Aftermarket, B2B, Forecasting, Competitive Analysis, Parts, Management, Vehicles, Negotiation, Automobile, Business Planning, Marketing Management, Market Planning, Operations Management, Purchasing, Continuous Improvement, Strategic Planning, Product Launch, Manufacturing, Sales Operations, Profit, International Sales, Marketing, Budgets
Education
Kent State University 2003 — 2005
Bachelors, Marketing
Cleveland State University 1998 — 1999
Progressive Insurance December 2011 - Present
Progressive Insurance December 2004 - December 2011
Progressive Insurance February 2004 - December 2004
Progressive Insurance February 2002 - February 2004
Progressive Insurance June 2000 - February 2002
Progressive Insurance July 1999 - June 2000
Progressive Insurance February 1998 - July 1999
Progressive Insurance July 1997 - February 1998
Skills
Business Analysis, Insurance, Leadership, Process Improvement, Data Analysis, Property & Casualty..., Strategic Planning, Analysis, Finance, Risk Management, SQL, SAS Programming, Internal Controls, Commercial Real Estate
Education
Cleveland State University 2001 — 2004
Masters, Accounting
Dale Carnegie
Leadership Training
John Carroll University 1993 — 1997
Bachelor, Finance
Salem High School (OH) 1989 — 1993
Progressive Insurance June 2009 - Present
Progressive Insurance December 2003 - June 2009
Progressive Insurance May 1998 - December 2003
Progressive Insurance May 1997 - May 1998
Micro Center December 1991 - August 1996
Skills
ITIL, Process Improvement, Incident Management, Business Analysis, Requirements Analysis, Vendor Management, SharePoint, Requirements Gathering, Information Technology
Education
Cleveland State University 1987 — 1991
BBA, Marketing
Eaton Corporation March 2011 - Present
Myers Industries 2009 - 2011
OEConnection LLC 2008 - 2009
Progressive Insurance 2003 - 2007
ABB February 2001 - December 2002
PwC Consulting 1999 - 2001
Analex Corporation 1998 - 1999
Education
Cleveland State University 1993 — 1996
BS
Moscow Aviation Institute (National Research University) 1987 — 1992
BS/MS
Gwinnett Medical Center June 2014 - Present
Gwinnett Medical Center October 2013 - Present
Nuru Networks, Inc February 2002 - Present
Verizon Wireless September 2007 - November 2012
Progressive Insurance January 2002 - November 2005
Skills
IEX, Cellular Communications, Customer Service, Call Center, Creative Writing, Salesforce.com, Event Management, Data Entry, Customer Retention, Microsoft Office, Account Management, Call Centers, Sales, Insurance, Customer Experience, Training
Education
Cleveland State University 2003 — 2008
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Progressive Insurance June 2013 - Present
Skills
SDLC, Microsoft SQL Server, IT Management, IT Strategy, Disaster Recovery
Education
Cleveland State University
Bachelor of Science, Computer and Information Science
L'Oréal January 2011 - Present
Blue Technologies May 2013 - November 2013
Progressive Insurance 2005 - 2010
Progressive Insurance 1997 - 2010
Skills
Quality Center, Test Planning, Test Cases, SDLC, Software Quality..., User Acceptance Testing, Test Automation, System Testing, SQL, Usability, Usability Testing, Requirements Gathering, Requirements Analysis, Telephony, Softphone, Training, Vendor Relationships, Collaborative Problem..., Business Analysis, Analysis, End User Training, Intelligent Call Routing, Software Requirements, Solution Selling, Automation, Regression Testing, Manual Testing, QTP
Education
Cleveland State University
Cuyahoga Community College
Associate of Science (A.S.)
Progressive Insurance June 2014 - Present
Progressive Insurance April 2013 - June 2014
Progressive Insurance 2002 - March 2013
Eaton Corporation 1984 - 2000
Skills
Management, Analysis, Leadership, Software Development, Vendor Management, Training, Business Analysis, SDLC, Enterprise Software, Visio, Microsoft SQL Server, SQL, Agile Methodolgy, SharePoint, Process Improvement, Requirements Analysis, IT Strategy
Education
Cleveland State University 1985 — 1989
MBA, Management
The Ohio State University 1975 — 1979
BS, Medical Communications
ABA Insurance Services May 2010 - Present
PNC Bank May 2003 - May 2010
Progressive Insurance January 1999 - January 2002
Skills
SAS, Visual Basic, Process Engineering, Crystal Reports, Data Modeling, JCL, DB2, Mainframe, Database Design, CICS, SQL, Business Intelligence, COBOL, Data Warehousing, ETL, Access, Programming, Data Analysis, VBA, SQL Server, Windows, Data Mining, Excel, Microsoft Office, TSO, Business Analysis, Analysis
Education
Cleveland State University
Bachelors, Information Systems Technology
OneMain Financial May 2014 - Present
Progressive Insurance January 2013 - May 2014
Reliable Credit August 2011 - January 2013
DiscoverStars/Blaster Music August 2010 - February 2011
JDC Group Inc. April 2010 - August 2010
Roberto Ocasio Foundation September 2009 - March 2010
Neubert Painting May 2005 - August 2009
Cleveland State Sports Marketing September 2008 - March 2009
Skills
Facebook, Sales, Public Relations, Social Media
Education
Cleveland State University 2008 — 2010
BA, Communications (Direction in Public Relations)
Cleveland State University 2008 — 2010
BA, Communications
Progressive Insurance May 2014 - Present
Progressive Insurance June 2011 - May 2014
Entara Management Services June 2009 - June 2011
Zaki Services October 2007 - June 2009
Attevo, Inc. September 2004 - October 2007
Computer Associates 1998 - 2004
Realogic, Inc 1995 - 1998
Dreher Business Products 1990 - 1995
Skills
Business Analysis, Program Management, Software Project..., Software Implementation, IT Strategy, SDLC, Requirements Analysis, Business Process..., Vendor Management, Information Technology, Project Management, IT Service Management, Integration, Change Management, Management, SaaS, PMP, Enterprise Architecture, Disaster Recovery, Business Intelligence, Data Center, Cloud Computing, Professional Services, Solution Architecture, Process Improvement, Project Portfolio..., Agile Methodologies, Business Process, Business Process Design, CRM, Consulting, Cross-functional Team..., Data Warehousing, ERP, Governance, IT Management, ITIL, Outsourcing, PMO, Requirements Gathering, SharePoint, Software Development, Software Documentation, Solution Selling, Stakeholder Management, Strategy, Systems Analysis, Team Leadership, Visio
Education
Miami University 1980 — 1983
BA, Political Science
Cleveland State University 1978 — 1980
Business
Progressive Insurance February 2015 - Present
Campus International School September 2014 - December 2014
Origami Owl 2013 - 2014
Small Hands Big Dreams Learning Centers, LLC June 2012 - May 2013
Lakeland Community College: Teaching & Learning Center September 2011 - December 2011
Skills
Customer Service, Interpersonal..., At Multitasking, Childcare, Classroom, Lesson Planning, Early Childhood...
Education
Cleveland State University 2013 — 2014
Bachelor of Applied Science (BASc), Early Childhood Education and Teaching, 3.55
Lakeland Community College 2008 — 2011
Associate of Science (AS), Early Childhood Education and Teaching
Progressive Insurance August 1997 - Present
Skills
SDLC, Agile Methodologies, C#, Software Quality..., Microsoft SQL Server, SQL, IT Management, Enterprise Architecture, Testing, Software Development, Test Automation, Process Improvement, Performance Testing, SOA, Software Engineering, Requirements Analysis, Quality Assurance, Requirements Gathering, Web Services
Education
Cleveland State University 1993 — 1995
Master, Computer and Information Science
The Ohio State University 1985 — 1991
BS, Industrial and Systems Engineering
Progressive Insurance 2013 - Present
Progressive Insurance 2013 - Present
Progressive Insurance August 2012 - December 2012
Skills
Customer Service, Property & Casualty..., Financial Analysis, General Insurance, Underwriting, Data Analysis
Education
Cleveland State University 2008 — 2012
Bachelor’s Degree, Finance, General, 3.0+
Progressive Insurance January 2006 - Present
3Com January 2003 - January 2005
Skills
Blackberry Enterprise..., SharePoint, Microsoft Exchange, DNS, IIS, Windows Server, Active Directory, Lotus Notes, VMware, VBScript, Lotus Domino..., BMC Remedy, Switches, Microsoft Excel, Catalyst Switches, Powershell, Windows Server 2008, Windows Server 2003, Cisco Catalyst Switches, Digital Signage, Mobile Messaging, Servers, Disaster Recovery, Data Center, Networking
Education
Cleveland State University 2002 — 2005
Bachelor Of Computer Engineering, Computer Science, Electrical Engineering
The Ohio State University 1989 — 1992
N/A, Mechanical Engineering
Cleveland State University August 2014 - Present
Paninis Bar & Grill May 2015 - June 2015
Kohl's Department Stores June 2013 - August 2014
Progressive Insurance April 2013 - June 2013
Skills
Psychology, Biology, Public Speaking, Research, SPSS, Neuroscience, Writing, Statistics
Education
Cleveland State University 2014 — 2015
Bachelor of Science (B.S.), Psychology, Biology
Rutgers University-New Brunswick 2012 — 2013
Pharmacy
Innogistics, LLC May 2014 - Present
Liturgical Publications July 2002 - May 2014
Liturgical Publications July 2001 - May 2014
Liturgical Publications November 2000 - May 2014
Progressive Insurance December 1999 - October 2000
Progressive Insurance January 1999 - December 1999
Progressive Insurance February 1998 - December 1998
Camelot Music November 1992 - January 1998
Camelot Music 1986 - 1997
Skills
Microsoft Office, Excel, Writing, Adobe Acrobat, Customer Relations, InDesign, Photoshop, Editing, Adobe Creative Suite, Word, Customer Service, Mac OS X, Graphic Design, Microsoft Word, Microsoft Excel, Sales, Management, Marketing
Education
Cleveland State University 1989 — 1991
Business / Media Production
Wright State University 1985 — 1985
Theatre Arts
Progressive Insurance October 2006 - January 2012
Skills
Project Management, Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Leadership, Property & Casualty...
Education
Cleveland State University 2014 — 2016
Bachelor’s Degree, Environmental Science
Lakeland Community College 2013 — 2014
Biology/Biological Sciences, General
Chagrin Falls High School 1996 — 2000
High School, General
Progressive Insurance June 2013 - Present
TALERIS CREDIT UNION August 2012 - June 2013
Nova’s Sweepstakes Café June 2010 - June 2013
Industrial Distributors Federal Credit Union January 2012 - April 2012
Skills
Ten Key, Adaptability, Flexibility, Customer Service, Leadership..., Prompt, Close Attention to..., Dependable Team Player, Professional Services, Organization, Banking, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Social Media, Team Building
Education
Cleveland State University 2011 — 2015
Bachelor of Arts (B.A.), Accounting and Business/Management
University of Cleveland Prep - I Can Schools October 2013 - Present
I CAN Schools July 2013 - June 2014
Progressive Insurance October 2005 - July 2013
Shaw High School August 2009 - May 2010
Skills
Training, Teaching, Classroom, Tutoring, Curriculum Design, Leadership, PowerPoint, Public Speaking, Curriculum Development, Staff Development, Microsoft Office
Education
Cleveland State University 2015 — 2016
School Administration/Principal Licensure
Cleveland State University 2009 — 2011
Master's, Curriculum and Instruction
Cleveland State University 2006 — 2008
Bachelor's, Political Science
Université de Bourgogne 2006 — 2006
Certificate of Completion, French Language
Progressive Insurance February 2015 - Present
U.S. Bank June 2014 - February 2015
The Presidents' Council Foundation December 2013 - June 2014
Sears, Roebuck and Co. April 2011 - December 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Fundraising, Merchandising
Education
Cleveland State University 2010 — 2014
Bachelor of Arts (B.A.), Urban Studies/Affairs
Progressive Insurance September 1990 - Present
Skills
Property & Casualty...
Education
Cleveland State University 1985 — 1989
BBA, Marketing
GMAC Insurance September 2012 - Present
Mary Kay Independent Business Owner December 2011 - Present
Progressive Insurance October 2007 - Present
Mary Kay Inc. 2011 - 2012
Hillcrest Hospital 2006 - 2007
Skills
Skin Care, Cosmetics, Customer Service, Outlook, Data Entry, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Microsoft Office, Event Planning, Sales, Customer Satisfaction, Administrative..., Spanish, Training, Organization, Time Management, Coaching, Marketing
Education
Shaw High School 2003 — 2006
High School Diploma
Cleveland State University
Spanish Language Teacher Education
Progressive Insurance July 2014 - Present
Progressive Insurance September 2009 - June 2014
Progressive Insurance November 2007 - September 2009
Progressive Insurance November 2004 - November 2007
Skills
Tableau, SAS, SSIS, VBScript, Java, SQL, Databases, VBA
Education
Cleveland State University 2009 — 2010
Masters, Business Administration
Cleveland State University 2002 — 2003
Bachelor of Business Administration, Information Technology
S&P Solutions November 2014 - Present
Net One Inc. 1993 - Present
Benedictine High School August 2012 - October 2014
CBIZ, Inc. March 2012 - June 2012
Net One, Inc. November 2009 - March 2010
Progressive Insurance 2006 - 2008
S&P Solutions 2001 - 2008
S&P Solutions November 1995 - May 2001
S&P Solutions November 1995 - May 2001
S&P Solutions November 1995 - May 2001
Skills
ASP, Microsoft SQL Server, MySQL, Data Warehousing, Servers, JCL, Information Security, Hardware, HTML, JavaScript, Testing, IBM Mainframe, SDLC, CICS, Access, Software Documentation, Linux, SQL, Windows, DB2, Databases, Management, Networking, SharePoint, Oracle, Project Management, Software Installation, AIX, Data Center, Systems Analysis, Computer Hardware, Troubleshooting, MVS, OS/390, Business Intelligence, Technical Support, Disaster Recovery, Performance Tuning, Security, TSO, .NET, HP-UX, System Administration, Java, Unix, Vendor Management, Mainframe, Visio, Operating Systems, Integration
Education
Cleveland State University 1976 — 1982
Bachelor, Computer Science with Accounting Minor
Institute of Computer Management School of Business Cleveland, Ohio 1974 — 1975
Certification of Completion
Ashtabula Edgewood Senior High
Tri-c
Geauga Couty Board of DD March 2007 - Present
Bryant & Stratton College January 2001 - April 2007
Progressive Insurance April 2004 - March 2007
Skills
Windows Server 2008, Microsoft Office
Education
Cleveland State University 1996 — 1999
MBA
Lake Erie College 1988 — 1991
Bachelors of Science, Business Administration
FirenzaStone, Inc. June 2013 - Present
Chagrin Fine Jewelry 1998 - Present
Progressive Insurance March 1997 - 2011
Skills
Insurance, Process Improvement, Property, Negotiation, Risk Management, Sales
Education
Cleveland State University
Progressive Insurance Mayfield July 2004 - Present
Progressive Insurance April 2003 - Present
Progressive Insurance February 2001 - Present
Progressive Insurance November 1999 - Present
Progressive Insurance January 1999 - Present
United States Postal Service January 1997 - November 1999
United States Postal Service January 1997 - January 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Research, Outlook, HTML, Budgets, C++, VMware, VMware ESX, VMware Infrastructure, Windows Server, Windows, Windows 7, Windows Vista, Windows 2000, Microsoft SQL Server, Systems Management, SMS, SCCM, Cisco UCS, Visual Studio, Citrix, Shell Scripting, Windows Scripting, Linux, Red Hat Linux, Linux System..., Strategic Planning, Platform Architecture, Process Improvement, Process Engineering, Disaster Recovery, Technical Support, Virtualization, Software Installation, Troubleshooting, Vendor Management
Education
Cleveland State University 1996 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cleveland State University 1996 — 2006
B.A, Business Administration
Selman and Company June 2011 - Present
Life Line Screening March 1994 - June 2011
All About Time, Inc. 1993 - 2011
Progressive Insurance September 1988 - February 1994
Skills
Coaching, Insurance, Customer Experience, Call Center, Team Building, Strategic Planning, Account Management, Process Improvement, Customer Service, Sales Operations, Call Centers, Customer Retention, Customer Satisfaction, Performance Management, Marketing, Management, Operations Management, Recruiting, Leadership, Sales, Business Development, Leadership Development, Team Leadership, Sales Management, Microsoft Office, Employee Relations
Education
Cleveland State University 1985 — 1990
BA, Marketing
Cuyahoga Community College 1981 — 1983
Associate, Allied Health
Progressive Insurance May 2015 - Present
Cynergies Solutions Group July 2011 - May 2015
Compuware June 2008 - July 2011
AmTrust Bank June 2007 - May 2008
AmTrust Bank May 2004 - June 2007
Oracle 1995 - 2004
Greater Cleveland Regional Transit Authority 1991 - 1995
Defense Contract Audit Agency 1988 - 1991
Defense Contract Administrative Services Region 1984 - 1988
Skills
Program Management, Oracle Applications, Oracle HR, Project Management, SDLC, Oracle E-Business Suite, Business Analysis, Business Process, Business Intelligence, Vendor Management, Requirements Gathering, ERP, Requirements Analysis, Integration, Databases, Oracle, Software Project..., Testing, Data Migration, Management, PMP, Strategy, Business Requirements, Consulting, Business Process..., IT Strategy, Visio, Enterprise Architecture, Project Portfolio..., PMO, SharePoint
Education
Cleveland State University 1983 — 1987
BBA
Trinity High School 1974 — 1987
Progressive March 1998 - Present
Progressive Insurance 1998 - Present
NCR December 1989 - March 1998
Skills
IT Management, Vendor Management, Process Improvement, Disaster Recovery, SDLC, Business Analysis, Leadership, Software Development
Education
Miami University 1985 — 1989
Bachelor of Science (BS), Information Technology
The George Washington University 1995 — 1996
Masters Certificate in Information Technology Project Management
Cleveland State University 2005 — 2008
Masters, Business
Progressive Insurance May 2007 - Present
Penton Media 1997 - 2007
Telepractice 1996 - 1997
Education
Cleveland State University 1994 — 1996
MS, Computer Information Science
National Sun Yat-Sen University 1986 — 1990
BS, Physics
Cleveland Metropolitan School District January 2015 - Present
Cleveland Municipal School District July 2014 - January 2015
Teaching Institute for Excellence in STEM July 2011 - January 2015
Great Lakes Science Center June 2012 - August 2013
Cleveland Metropolitan School District July 2010 - July 2013
Cleveland Municipal School District July 2009 - January 2011
NYC Department of Education July 2007 - July 2009
AmeriMark Direct January 2006 - July 2007
Progressive Insurance 2001 - 2006
Skills
Creative Writing, Newsletters, Web Content, Blogging, School Administration, School System..., Project-based Learning, STEM Education, Standards-based..., Multidisciplinary Design, Curriculum Design, Differentiated..., Teaching for Multiple..., Data Driven Instruction, National School Reform..., Multicultural Awareness, Student-Centered..., Proofreading, Editing, Copy Editing, Research, Staff Development, Standards-based, Teacher Training, Tutoring, Lesson Planning, Educational Leadership, Curriculum Development, Classroom
Education
Fordham University 2007 — 2009
Masters of Science, English Education
Cleveland State University 2001 — 2005
Bachelor of Arts (B.A.), English and Creative Writing
Cleveland School of the Arts 1997 — 2001
Diploma, Creative Writing
Team Detroit June 2008 - Present
JWT October 2004 - June 2008
Progressive Insurance July 1997 - January 2003
G. Bhalla and Associates December 1995 - December 1996
Wyse Advertising 1981 - 1991
Skills
Analytics, Predictive Modeling, Segmentation, Customer Insight, Data Mining, Statistical Modeling, Marketing Research, Database Marketing, Predictive Analytics, Web Analytics, Market Research, Competitive Analysis, Business Intelligence, Data Analysis, SAS, SPSS, Psychometrics, Neural Networks
Education
Cleveland State University
MS, Mathematics
Kemper Specialty July 2013 - Present
Kemper Specialty October 2011 - July 2013
GMAC May 2011 - October 2011
Nationwide Insurance October 2006 - June 2011
Nationwide Insurance September 2004 - October 2006
Progressive Insurance November 2002 - September 2004
Progressive Insurance April 2000 - November 2002
Skills
Product Management, Pricing, Property & Casualty..., General Insurance, Underwriting, Commercial Insurance, Insurance, Competitive Analysis, Sales Management, Direct Sales, New Business Development, Analysis, Product Marketing, Pricing Strategy, Marketing, Management, Sales, Business Analysis
Education
Cleveland State University 2006 — 2006
MBA
John Carroll University 1999 — 2003
Bachelor of Business Administration (BBA), Marketing
Compellotech July 2014 - Present
Progressive Insurance September 2006 - July 2014
Progressive Insurance June 2012 - June 2013
Beech Brook 1999 - 2006
Skills
Management, Test Management, People Development, Software Quality..., Requirements Gathering, Requirements Analysis, Software Documentation, Client Training, Waterfall, Agile Methodologies, SQL, QTP, Quality Center, Analysis, Regression Testing, Manual Testing, Crystal Reports, Documentation, PeopleSoft, Exploratory Testing, System Integration..., Oracle SQL, SQL database design, Legal Technology, Query Analyzer, SSRS, General Ledger, Toastmasters, Test Analysis, Translation Services, Great Plains Software, Web Testing, End-to-end Testing, Test Estimation, UI testing, ISTQB, Risk Based Testing, Effort Estimation, Lotus Notes, Proofreading, Transcription, Russian, RFI, NDA, SOW, Sourcing, Strategic Sourcing, RFP Generation, IT Procurement, Production Support
Education
Ursuline College 2004 — 2005
BA in IS
Cleveland State University 2003 — 2004
CIS
Progressive Insurance
Skills
COBOL, DB2, CICS, JCL, TSO
Education
University of Michigan-Dearborn
Cleveland State University
M.B.A., Marketing
Cisco Systems July 2000 - Present
IETF November 2002 - Present
Progressive Insurance June 1999 - July 2000
Life Systems, Inc. May 1994 - May 1999
Skills
TCP/IP, WiFi, 802.11i, Security, EAP, TLS, 802.1x, NAC, OMA-DM, IPv6, IP, SSL, WLAN, Wireless, Wireless Networking, SNMP, RADIUS, Routing, QoS
Education
Cleveland State University 2003 — 2005
MBA
The University of Akron 1991 — 1994
MS, EE, Physics
Peking University 1985 — 1989
BS, Physics
Shanghai High School
Progressive Insurance June 1999 - Present
Keane, Inc. 1996 - 1999
FirstEnergy 1986 - 1996
Skills
Requirements Gathering, Agile Methodologies, Business Process..., SDLC, Process Improvement, SharePoint, Business Intelligence, PMP, Software Project..., Data Warehousing, Project Management, Business Analysis, PMO, Project Planning, Visio, Program Management, Requirements Analysis, IT Strategy, SQL, Vendor Management, MS Project, Agile Project Management, IT Management, IT Service Management, Systems Analysis, Integration, Software Development, Microsoft SQL Server, Enterprise Architecture, ETL, Business Requirements, Solution Architecture, Outsourcing, Disaster Recovery, DB2, Change Management, Software Documentation, Databases, Governance, User Acceptance Testing, Quality Assurance, Analysis, SOA, ERP, Project Portfolio..., Resource Management, Business Process, ITIL, Project Delivery, Testing
Education
Cleveland State University 1981 — 1986
Bachelor of Science (BS), Computer Science
Progressive Insurance
Skills
Lectora, Hands-on Training, Instructional Design, Job Aids, Blended Learning, Instructor-led Training, Performance Consulting, E-Learning, SnagIt, Captivate, Content Management, ADDIE
Education
Cleveland State University
Progressive Insurance March 2007 - Present
Progressive Insurance June 1999 - March 2007
Education
Cleveland State University
Medical Mutual July 2013 - Present
Progressive Insurance March 2003 - June 2013
Maverick Consulting June 1999 - March 2003
Medical Mutual of Ohio March 1998 - June 1999
Jo Ann Stores March 1997 - March 1998
KeyBank March 1995 - March 1996
Computer Horizons Corporation 1995 - 1996
Price Waterhouse June 1994 - March 1995
The Limited May 1993 - June 1994
US Air Force July 1986 - December 1992
Education
Cleveland State University 1981 — 1985
Certified Security Solutions January 2015 - Present
Progressive Insurance October 1989 - December 2014
Education
Cleveland State University 1983 — 1989
Medical Mutual of Ohio January 2011 - Present
Progressive Insurance March 1987 - October 1992
Our Lady of Mt. Carmel (w) September 1981 - June 1986
Skills
Instructional Design
Education
Cleveland State University 1978 — 1980
BS, Education
STERIS Corporation April 1999 - Present
Progressive Insurance 1996 - 1999
Skills
Data Center, Change Management, Disaster Recovery, Troubleshooting, Leadership, IT Management, Enterprise Storage, Unix, Management, IT Strategy, Information Technology, System Administration
Education
Cleveland State University 1997 — 1999
BSEE, Electronic Engineering
Lake Health 2014 - Present
Willoughby-Eastlake schools January 2009 - Present
Regency Hospital Company 2011 - 2014
Progressive Insurance September 2004 - July 2006
Education
Cleveland State University 1999 — 2002
Bs Ed, Science and Education/ Duel degree
Progressive Insurance July 2007 - Present
Unmistakably Premier Homes, Inc 2004 - 2007
CB Richard Ellis 2002 - 2004
Trammell Crow Company September 1997 - April 2002
Skills
Data Analysis, Real Estate Investment, Corporate Real Estate, Financial Analysis
Education
Cleveland State University 1977 — 1982
Cuyahoga Community College
Cuyahoga Community College
Progressive Insurance Companies 2006 - Present
Progressive Insurance January 2002 - April 2006
Progressive Insurance October 1998 - January 2002
BP March 1971 - August 1985
Standard Oil of Ohio 1971 - 1985
Skills
Claim, Insurance, Process Improvement, Vendor Management, SharePoint, IT Management, ITIL, Business Analysis, SDLC, Property & Casualty..., Software Documentation, Disaster Recovery, Visio, Requirements Analysis, Enterprise Software, Information Technology, Management, Project Management, Team Building, Servers, IT Strategy, SQL, Windows Server, Microsoft SQL Server, Requirements Gathering, Troubleshooting, Testing, DB2, VMware, Change Management, BMC Remedy, IT Service Management, Team Leadership, Software Development
Education
Cleveland State University 1967 — 1974
Progressive Insurance May 2007 - Present
Skills
C#, Test Automation, QTP, Quality Center, SDM, Software Development..., HTML 5, CSS3, JavaScript, Mobile Testing, Risk Assessment, Test Strategy, Test Planning, Risk Based Testing, Test Design, Test Cases, Exploratory Testing, Integration Testing, Regression Testing, System Testing, Functional Testing, Manual Testing, Microsoft SQL Server, Lotus Notes, HP QTP, SDLC
Education
Cleveland State University 2006 — 2007
Master's degree, Computer and Information science
Punjabi University 1999 — 2002
Bachelor's degree, Computer Science Applications
Progressive Insurance February 2011 - Present
Progressive 2005 - Present
Progressive Insurance July 2005 - February 2011
Skills
Quality Center, QTP, Test Planning, Agile Methodologies, Test Automation, SDLC, System Testing, VBScript, Testing, Requirements Gathering, Requirements Analysis, SQL, Microsoft SQL Server, Claim, C#, Quality Assurance, Waterfall, Manual Testing
Education
Cleveland State University 2007 — 2009
Master's degree, MBA
Ohio University 2001 — 2005
Bachelor's degree, Management Information Systems and Management
Progressive Insurance August 2004 - Present
Victory Capital Management 1990 - February 2004
Skills
Research, Customer Service, Series 63, Series 7, Bloomberg, Equities, Training, Trading, Microsoft Excel, Leadership, Team Building, Risk Management, Investments, Project Management, Strategic Planning, Leadership Development
Education
Cleveland State University
Progressive Insurance Systens AnalystProgressive Corporation2007 - Present
Progressive Insurance 2002 - 2006
Education
Cleveland State University 1983 — 1987
The Ohio State University
Progressive Insurance August 2014 - Present
Skills
Consumer Lending, Branch Management, Lines Of Credit, Branch Banking, Deposits, Loans, Mortgage Lending, Small Business Lending, Home Equity Lines of..., Credit, Retail Banking, Home Equity Loans, Loan Origination, Home Equity, Mortgage, Banking Operations, Banking, Cross Selling, Refinance, Bank Operations, Term Loans, Loan Structuring, Checking, Merchant Services, Personal Loans, Credit Analysis, Mortgage Industry, Mortgage Banking, Credit Unions, Commercial Lending, Risk Management, Commercial Banking, Credit Risk, Relationship Management
Education
Cleveland State University
BBA, Marketing
Mentor High
Mentor High
Progressive Insurance August 1997 - Present
Education
Cleveland State University 2007 — 2010
Bachelor's Degree, Studio Art/Graphic Design
The University of Akron 1994 — 1996
Associate's Degree, Commercial Art
Progressive Insurance IT Business Systems Analyst Ld.Progressive2006 - Present
Education
Cleveland State University 1981 — 1986
BA, Market Research
Progressive Insurance ProgrammerProgressive Corporation1987 - Present
Skills
Data Warehousing, Insurance, Microsoft SQL Server, SharePoint, Business Intelligence, SDLC, Business Analysis, Data Modeling, SSIS, Requirements Analysis, Requirements Gathering, Software Development, Data Analysis, Visio, Process Improvement, Database Design, SQL
Education
Cleveland State University 1982 — 1987
Bachelor's degree, Computer Science
progressive insurance April 2008 - Present
Progressive Insurance April 2008 - Present
Skills
General Insurance, Casualty, Property & Casualty..., Liability, Insurance, Claim, Claims Management, Underwriting, Legal Liability, Commercial Insurance
Education
Cleveland State University 2012 — 2015
Bachelor of Arts (B.A.), Business Administration, Management and Operations
business management degree 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Progressive Insurance May 2011 - Present
Progressive June 1998 - June 2011
Skills
Microsoft SQL Server, ETL, Data Warehousing, Database Design, SDLC, T-SQL, SQL, Business Intelligence, SSIS, SSRS, Business Analysis, Systems Analysis, Organizational..., Team Building, Project Management, DB2, SharePoint
Education
Cleveland State University 2003 — 2004
MBA, Finance
Ohio University 1994 — 1998
Bachelors of Business Administration, Information Technology
Progressive Insurance
Skills
T-SQL, SSIS, Data Warehousing, SharePoint, Business Intelligence, SDLC, DB2, ETL, Data Modeling, Requirements Gathering, Business Analysis, Process Improvement, Vendor Management, Visio, Requirements Analysis, IT Management, IT Strategy, Software Documentation, ITIL, Enterprise Architecture, SSRS, Systems Analysis
Education
Cleveland State University
Bachelor of Science, Computer Science
Progressive Insurance 2008 - Present
Progressive Insurance August 2005 - 2008
Acuity Brands Lighting July 2000 - August 2005
Skills
Team Management, Data Analysis, Business Analysis, Process Improvement, Six Sigma, Project Management, Time Study, Business Intelligence, SQL, Vendor Management, Leadership, Visio, Business Process..., Property & Casualty..., Analysis, Insurance
Education
Cleveland State University 1996 — 2000
BS, Engineering
Progressive Insurance September 1997 - Present
Skills
SDLC, Agile Methodologies, Microsoft SQL Server, SQL, TFS, Visio, C#, Business Analysis, SharePoint, Requirements Analysis, Software Development, Software Project...
Education
Cleveland State University 1982 — 1987
Bachelor's Degree
Progressive Insurance August 2011 - Present
Progressive Insurance February 2009 - August 2011
Skills
Incident Management
Education
Cleveland State University
Business, Operations Mgmt
Progressive Insurance August 2009 - Present
Progressive Insurance September 2006 - August 2009
Progressive Insurance April 2004 - September 2006
Skills
z/OS, z/VM, DB2, VTAM, Software Implementation, Technical Documentation, Presentation Development, Mentoring Of Staff, Team Leadership, Change Management, Incident Management, Meeting Management, JCL, Mainframe, Documentation, Troubleshooting, Disaster Recovery
Education
Marist College 2012 — 2013
DB2 Application Programming Certificate
Marist College 2009 — 2012
System z Professional Certificate, z/OS, DB2, SMP/E, VTAM
Cleveland State University 2006 — 2009
Master, Business Administration
David N. Myers University 2002 — 2004
Bachelor of Science, Information Technology
Cleveland Clinic November 2014 - Present
Cleveland Clinic June 2007 - November 2014
STERIS Corporation January 2004 - January 2007
Progressive Insurance 1997 - 2003
Skills
Process Improvement, Healthcare, Customer Service, HIPAA, Team Building, Hospitals, Sales, Strategic Planning, Insurance, Data Entry, Access, Project Management, Customer Retention, Account Management, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Team Leadership, Management, Epic Systems, Ambulatory, EMR, Software Documentation, Healthcare Information..., Data Analysis, Leadership, CPOE, Revenue Cycle, Outlook, Healthcare Management, EHR, Physician Relations, ICD-9
Education
Cleveland State University 2005 — 2007
BA, Management
Lakeland Community College
Associate of Arts (AA)
Mentor High
Dream Writer Communications & Publishing March 2014 - Present
The University of Akron July 2013 - Present
Scripps Howard News Service September 2007 - July 2013
Progressive Insurance December 2002 - July 2012
Scripps Networks 2007 - 2008
Skills
Breaking News, Journalism, Broadcast Journalism, Online Journalism, Television, News Writing, Broadcast, Video, Editing, Media Relations, Newsletters, Web Content, Storytelling, Social Media, Multimedia
Education
John Carroll University 2009 — 2013
Masters, Communication Management
Cleveland State University 2006 — 2008
Bachelor's degree, Communications
Cuyahoga Community College 2003 — 2005
Journalism, Broadcast Journalism
Fairmount Santrol April 2013 - Present
Barnes Distribution December 2009 - March 2013
Progressive Insurance October 2002 - November 2009
TRW July 1997 - September 2001
Skills
Requirements Analysis, Business Analysis, SharePoint, Business Intelligence, Process Improvement, Access, Visio, SQL, Data Warehousing, Visual Basic, T-SQL, Business Process..., Lotus Notes, Database Design, Microsoft SQL Server, Agile Methodologies, VB.NET, SDLC, Requirements Gathering, SSRS
Education
Cleveland State University 2003 — 2004
MBA, Business
Notre Dame College 1994 — 1998
Bachelor of Arts, Accounting/MIS
Progressive Insurance January 2005 - Present
Skills
Insurance, Property & Casualty..., Sales, Customer Service, Training, Customer Retention, Call Centers
Education
Cleveland State University 2004 — 2006
Bachelors of Arts, Political Science
The University of Akron 1989 — 1994
None, Electrical Engineering
SCF Arizona 2012 - February 2014
CIGNA Voluntary September 2011 - March 2012
AMEX December 2010 - September 2011
Salt River Project 2010 - 2010
Wells Fargo 2010 - 2010
McKesson Pharmaceuticals 2010 - 2010
TSYS Acquiring Solutions August 2008 - August 2009
SagePoint Financial Services 2009 - 2009
Fiserv Insurance Solutions January 2008 - August 2008
Progressive Insurance March 2002 - December 2007
Education
SetFocus 2010 — 2010
Masters Program, Business Intelligence
Villanova University 2006 — 2007
Masters Certificate, Business Analysis
Cleveland State University 1998 — 2000
B.S., Computer Information Science
Progressive Insurance February 2013 - Present
Progressive Insurance February 2012 - February 2013
Progressive Insurance February 2007 - February 2012
Bay Village City School District May 2001 - October 2006
Heinens Fine Foods May 1997 - May 2001
Skills
SAN, Cisco MDS SAN switches, EMC Storage, VMware, System Administration, Storage Area Networks
Education
Cleveland State University 2003 — 2006
BA, Classical & Medieval Studies, Ancient History
Lorain County Community College 2002 — 2003
Kent State University 2000 — 2002
Bay Village High School 1996 — 2000
Progressive Insurance 1987 - Present
Education
Cleveland State University
Cuyahoga Community College
Business Administration and Management, General
Progressive Insurance January 2014 - Present
Falizu Bainean January 2000 - Present
BRIDGES REHABILITATION SERVICES January 2013 - December 2013
JAF Consulting January 2000 - December 2010
Skills
Fiction, Non-fiction, Short Stories, Novels, Fiction Writing, Freelance Writing, Copy Editing, Creative Writing, Proofreading, Editing, Poetry, Journalism, Research, Customer Service, Microsoft Excel
Education
Cleveland State University
Associate of Arts and Sciences (AAS), Health Services Administration
Quicken Loans October 2010 - Present
Insurance.com August 2005 - August 2010
Federal Business Council June 2004 - August 2005
Progressive Insurance May 2001 - June 2004
Skills
Sales, Management, Leadership, Insurance, Call Centers, Customer Service, Marketing, Process Improvement, Sales Management, Analytics
Education
Cleveland State University 1999 — 2003
Business management
Progressive Insurance September 1985 - Present
Skills
General Insurance, Insurance, Process Improvement, Call Centers, Call Center, Claim, Customer Experience, Customer Service
Education
Cleveland State University 1973 — 1979
BA, Sociology/Social Service
Health Data & Management Solutions, Inc. (HDMS) January 2012 - Present
Health Data & Management Solutions, Inc. (HDMS) February 2007 - May 2012
Penske Logistics June 2006 - February 2007
Inpro / Intellinet Inc. December 2005 - June 2006
Progressive Insurance December 2004 - November 2005
Barnes Distribution Center February 2004 - November 2004
Mokasi Medical Systems (Philips Medical Systems Distributor) January 2000 - February 2004
Skills
SQL, PHP, MySQL, Healthcare Information..., Integration, Project Management, Business Intelligence, Unix, HTML, JavaScript, Analytics, Software Project..., Java, Data Analysis, Vendor Management, Data Warehousing, PL/SQL, Disaster Recovery, Business Analysis, CSS, IT Management, Visio, Process Improvement, Databases, IT Strategy, XML, IT Service Management, Microsoft SQL Server, Desktop Deployment, Desktop Administration
Education
Cleveland State University
Master of Business Administration
John Carroll University, University
Bachelors
Progressive Insurance 2012 - Present
Progressive Insurance 2005 - 2012
Skills
Call Center, Property & Casualty..., Insurance, General Insurance, Customer Satisfaction, Customer Service, Customer Experience, Process Improvement, Coaching, Team Building, Performance Management, Change Management, Contact Centers, Call Centers, Training, Talent Acquisition, Customer Retention
Education
Cleveland State University 2002 — 2005
Master's degree, MBA
The Ohio State University 1993 — 1997
Bachelor's degree, Communication, General
Progressive Insurance August 2011 - March 2015
Skills
Research, Training, Photoshop
Education
Cleveland State University
Operations Management and Business Statistics
Progressive Insurance January 1997 - November 2007
Internal Revenue Service June 1992 - August 1996
Handisoft Foundation July 1991 - May 1992
Skills
.NET
Education
New Horizons Computer Learning Center 2010 — 2011
MCTS 70-630, Sharepoint Server 2007, Configuring
The University of Akron 2007 — 2009
Graduate Certificate, E-business
Cleveland State University 2005 — 2005
Certificate, Computer Forensics
The University of Akron 1997 — 2002
BS, Computer Science
Progressive Insurance January 2011 - Present
Progressive Insurance February 2006 - January 2011
Skills
Insurance, SDLC, Property & Casualty..., Claim, Business Analysis, SharePoint, Visio, Process Improvement, General Insurance, Requirements Gathering, Vendor Management
Education
Cleveland State University 1996 — 1999
Progressive Insurance March 1991 - Present
Skills
Accounts Receivable, Internal Audit, Banking, Payroll, Internal Controls, Cash Management, Project Management, Finance, Sarbanes-Oxley Act, Auditing, Business Process..., Accounting, Financial Analysis, General Ledger, Cost Accounting, Accounts Payable, Sarbanes-Oxley, CPA, Fixed Assets, Leadership
Education
Notre Dame College 1982 — 1984
Bachelor of Arts (BA), Accounting
The Ohio State University 1969 — 1972
Math & Science general studies, General Studies
Cleveland State University
Master of Business Administration (MBA), Executive MBA
Progressive Insurance January 2014 - Present
Progressive Insurance May 2011 - January 2014
Cleveland State University May 2010 - May 2011
Western Reserve Historical Society 2008 - 2009
Skills
Microsoft SQL Server, SSRS, DataFlux, Business Intelligence, Business Rules, Microsoft Excel, Accounting, Research, Microsoft Office, Customer Service, Managerial Finance, Non-profits, Data Analysis, Higher Education, Nonprofits
Education
Cleveland State University 2008 — 2011
Masters of Accountancy, Accounting
Kent State University 2004 — 2008
Bachelors of Fine Arts, Textiles
Progressive Insurance November 2003 - Present
KeyBank January 1998 - October 2003
KeyBank January 1995 - March 2003
Skills
Insurance, Claim, Property & Casualty..., Claims Management, Casualty, General Insurance, Claim Investigation, Training, Legal Liability, Commercial Insurance, Liability
Education
Cleveland State University
bachelor of science - biology
American Red Cross December 2006 - Present
Madison Food Center October 2006 - Present
Art Avenue August 2005 - August 2009
Progressive Insurance July 1990 - December 2005
Skills
Community Outreach, Nonprofits, Training, Customer Service, Public Speaking, Staff Development, Coaching, Teaching
Education
Cleveland State University 1983 — 1987
BSED, Education
Progressive Insurance September 2013 - Present
Skills
Financial Reporting, Financial Analysis, Accounting, Finance, Auditing, Budgets, Microsoft Excel, Healthcare, Revenue Cycle, Medicare, Healthcare Management, GAAP, Microsoft Word, Outlook, Microsoft Office, Managed Care, Healthcare Information..., Hospitals, Payroll, PowerPoint, EMR, Nonprofits, Microsoft Access, VBA programming in...
Education
Cleveland State University
BBA, Accounting
Eastlake North HIgh School
Progressive Insurance May 2003 - Present
Skills
Team Building, Underwriting, General Insurance, Casualty Insurance, Fraud Detection, Fraud Investigations, Insurance Fraud
Education
Cleveland State University 1993 — 1997
BS, Communication
Cleveland State University 1992 — 1997
Bachelor's degree, Communication, General
Progressive Insurance February 2015 - Present
Progressive Insurance December 2004 - Present
Skills
Insurance, General Insurance, Property & Casualty..., Commercial Lines, Commercial Insurance
Education
Cleveland State University
Bachelor of Business Administration (B.B.A.)
Franklin County May 2014 - Present
Cuyahoga County January 2006 - September 2011
Progressive Insurance March 2003 - April 2005
OM Group September 2001 - May 2003
Skills
Customer Service, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, Intercultural..., Policy, Management, Invoicing, Budgets, Public Speaking, Research, Community Outreach, Nonprofits, Event Planning, Fax
Education
Columbus State Community College 2013 — 2015
Associate’s Degree, CulinaryArts/Baking and Pastry Track
Cleveland State University 1996 — 2000
Bachelor’s Degree
Bay Area News Group October 2005 - Present
Pointe of Departure 2004 - 2012
Progressive Insurance April 2001 - October 2005
Skills
Project Planning, Project Management, Strategic Planning, Quality Management, Productivity Improvement, Organizational..., Workforce Development, Change Management, Department Budgeting, Performance Reporting, Financial Reporting
Education
Cleveland State University
Progressive Insurance
Skills
SDLC, Microsoft SQL Server, SQL, SharePoint, Visio, Data Warehousing, Requirements Gathering, Requirements Analysis, Agile Methodologies, C#, ASP.NET, Business Analysis, .NET, XML, T-SQL
Education
Cleveland State University
Master's degree, Computer and Information Sciences and Support Services
Cleveland State University
Bachelor of Arts (B.A.), Political Science and Government
Progressive Insurance 2011 - September 2013
State of Ohio February 2000 - June 2010
Skills
SDLC, Business Analysis, Insurance, Process Improvement, Business Process..., Claim, Vendor Management
Education
Cleveland State University 1975 — 1979
Bachelor's degree
Progressive Insurance April 2005 - Present
Education
Cleveland State University 1979 — 1983
BS in computer science
Progressive Insurance January 2007 - Present
Education
Cleveland State University 1999 — 2006
Master of Business Administration (MBA)
Dension University 1972 — 1976
Bachelor of Arts (BA), Economics
Progressive Insurance January 2004 - Present
Calvert Wire & Cable March 2000 - August 2002
MJM Industries, Inc February 1985 - March 2000
Skills
Process Improvement, Insurance, Leadership, Team Building, Project Management, Customer Service, Management, Change Management, Strategic Planning, Training, Coaching, Microsoft Office
Education
Cleveland State University 2004 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
John Carroll University
Bachelor of Science (BS), Psychology
Progressive Insurance October 2009 - Present
Northeast ABLE Resource Ctr. August 2006 - October 2009
Education
Cleveland State University 2001 — 2006
Bachelor of Arts (BA), English Language and Literature, General
Progressive Corporation July 2002 - Present
Progressive Insurance January 2000 - July 2002
Progressive Insurance January 1990 - January 2000
Progressive Insurance July 1986 - January 1990
Education
The University of Akron 1984 — 1986
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cleveland State University 1977 — 1981
Bachelor of Business Administration (B.B.A.), Operations Research