Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Progressive Insurance 2004 - Present
Skills
Claims Management, Claim, Property & Casualty..., Customer Service, Customer Satisfaction, Claim Investigation, Leadership, Team Development, Team Leadership, Process Improvement, Performance Management, Employee Training, Customer Retention, Conflict Resolution, Team Building, Risk Management, Team Motivation, Claims Resolution, Microsoft Excel
Education
Texas State University 1991 — 1995
Bachelor's Degree, Business Administration and Management, General
Freelance Fashion Forecaster & Strategic Planner May 2014 - Present
WhiteStar Manufacturing May 2014 - Present
Progressive Insurance July 2011 - Present
Coach November 2008 - July 2011
Skills
PowerPoint, Microsoft Excel, Microsoft SQL Server, Teamwork, Microsoft Office, Budgets, Research, HTML, Project Management, Project Planning, Strategic Planning, Program Management, Fashion, Trend Analysis, Strategy, Sales, Brand Development, Styling, Communication, Leadership
Education
The Art Institute of Austin 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Fashion & Retail Management
Progressive Insurance August 2003 - Present
Raymond ISD January 2002 - May 2003
Skills
Auto Appraisal, Estimating, Negotiation, Customer Service, Insurance, Vehicles, Policy, Subrogation, Facilities Management, Claims Management, Liability, Casualty, Claim, Property Damage, Claim Investigation, Claims Handling, Property & Casualty...
Education
Texas Tech University 1996 — 2001
Bachelor of Arts (B.A.), Anthropology
Texas Tech University 1996 — 2001
Bachelor of Arts (B.A.), Political Science and Government
Bosch North America October 2012 - Present
Bosch North America January 2009 - April 2011
Bosch North America July 2007 - January 2009
Bosch North America July 2004 - July 2007
Progressive Insurance June 2002 - July 2004
Skills
Cost Accounting, Headcount Reporting, Internal Controls, Inventory Analysis, Physical Inventory, Fixed Assets, Finance, Financial Forecasting, Insurance, SAP, Business Planning
Education
The Citadel 2011 — 2013
Master of Business Administration (MBA)
Michigan State University - The Eli Broad School of Business 1997 — 2002
Bachelor of Arts (B.A.), Finance
Progressive Insurance March 2011 - Present
Progressive Insurance October 2004 - March 2011
Progressive Insurance February 2004 - September 2004
Progressive Insurance November 2000 - February 2004
Skills
Property & Casualty..., Liability, Claim, Casualty, Claims Management, Subrogation, Insurance, Legal Liability, General Insurance, Property Damage, Liability Analysis, Claim Investigation, Claims Resolution, Claims Handling, Property Claims, Professional Liability, Motorcycle, Auto Claims, Litigation Management
Education
San Marcos High School 1991 — 1993
Southwest Texas State University
James A. Baker III Institute for Public Policy -- Rice University July 2015 - Present
Progressive Insurance May 2015 - July 2015
James A. Baker III Institute for Public Policy -- Rice University June 2014 - August 2014
James A. Baker III Institute for Public Policy -- Rice University January 2013 - August 2013
Skills
Energy Policy, Renewable Energy Policy, Chinese Foreign Policy, Quantitative and..., Data Analysis, Policy Analysis, Legislative Research, Due Diligence, Editing, Stata
Education
The College of Wooster 2013 — 2017
Bachelor's Degree, Economics and East Asian studies, 3.6
Gainsco February 2013 - Present
Gainsco March 2011 - February 2013
Gainsco October 2009 - March 2011
Gainsco January 2009 - October 2009
Wackenhut January 2007 - September 2008
Progressive Insurance June 2003 - January 2007
Skills
Insurance, Claim Investigation, Claims Handling, Claims Management, PIP Litigation, Claim, Property & Casualty..., Liability, Liability Analysis, Property Damage, Risk Management, Casualty, General Insurance, Casualty Insurance, Personal Injury
Education
University of North Texas 2001 — 2003
Bachelor of Arts (B.A.), English
Texas Wesleyan University 2000 — 2001
English
Enterprise Rent-A-Car September 2013 - Present
Progressive Insurance September 2012 - July 2013
Greystar 2009 - 2012
Wells Fargo June 2008 - March 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, Yardi Property..., Clerical Skills, Microsoft Word, Electronics, Loans, Problem Solving, Communication, Sales, Budgets, Banking, Teamwork, Time Management
Education
Texas State University-San Marcos 2001 — 2007
Bachelor of Arts (B.A.), Economics
Texas State University - Admissions September 2014 - December 2014
KTSW - San Marcos, 89.9 FM July 2013 - May 2014
Texas State University November 2010 - May 2014
KTSW - San Marcos, 89.9 FM November 2012 - May 2013
Orion Processing April 2009 - October 2010
Progressive Insurance April 2007 - March 2009
Skills
Audio Editing, Audio Post Production, Digital Media, Web Development, Social Media, WideOrbit, Sound Board Operation, Copy Editing, Microsoft Office, PowerPoint, Public Speaking, Radio Broadcasting, Radio Advertising, Radio Host, Radio, Research, Higher Education, Data Analysis, Student Affairs, Event Planning, Microsoft Word, Microsoft Excel, Time Management, Customer Service, Community Outreach, Digital Audio, Adobe Creative Suite, FCC, Technical Support, Windows Troubleshooting, Apple Troubleshooting
Education
Texas State University 2012 — 2014
Bachelor's Degree, Mass Communication (Digital Media)/Business Management, 3.0
Reagan Hospital District October 2013 - Present
Reagan Hospital District January 2013 - Present
City Of Big Lake May 2014 - September 2015
Texas Tech University September 2012 - January 2013
Texas Tech University February 2012 - August 2012
Progressive Insurance October 2011 - January 2012
Geek Squad July 2010 - October 2011
Texas Tech University February 2008 - December 2009
Hollywood Video March 2005 - November 2007
Skills
Healthcare Information..., ARRA, IT Management, Information Technology, Windows XP Pro, Project Management, Windows Server, Windows 7, IT Strategy, IT Service Management, Meditech, Microsoft Technologies, Information Systems, Digital Media, Customer Service, Social Media, Microsoft Office, Social Networking, OS X, Public Speaking, Telecommunications, Adobe Acrobat, Data Backup Solutions, Healthcare, Management, Budgets, System Administration, Active Directory, Leadership, HIPAA, Networking
Education
Texas Tech University 2004 — 2009
Electronic Media Communications, Mass Communications
Texas Tech University 2004 — 2009
Photocommunications, Mass Communications
Professional Welding Supply August 2007 - Present
AAA Texas May 2002 - September 2004
Progressive Insurance February 2000 - May 2002
Allstate February 1988 - February 2000
Skills
Risk Management, Analysis, Process Improvement, Strategic Planning, Budgets, Project Management, Change Management, Data Analysis, Financial Analysis, Management, Leadership, PowerPoint, Program Management, Business Analysis, Forecasting, Financial Modeling, Financial Reporting
Education
Texas State University-San Marcos 1980 — 1984
BSAS, Applied Sociology, emphasis Criminology
IGT January 2004 - Present
New Horizons Computer Learning Centers January 2001 - May 2002
Progressive Insurance January 1990 - October 2000
Skills
Account Management
Education
Texas State University-San Marcos 1992 — 1996
Master of Business Administration (MBA), Business Administration and Management, General, 3.6
Unveristy of Texas at Austin 1986 — 1990
BS Communication
Progressive Insurance June 2015 - Present
BBVA Compass October 2014 - July 2015
Caliber Collision Centers October 2013 - October 2014
Farmers Insurance February 2011 - October 2013
Farmers Insurance Group February 2009 - February 2011
Farmers Insurance Group January 2007 - February 2009
Skills
Property & Casualty..., Property Damage, Liability, Insurance, Claim, Subrogation, Liability Analysis, Property Claims, Claims Handling, Claim Investigation, Claims Management, Commercial Insurance, Customer Service, General Insurance, Microsoft Office, Casualty Insurance, Management
Education
Texas Tech University 2002 — 2006
Bachelor of Arts, Economics
Zurich North America August 2015 - Present
Affirmative Insurance March 2015 - August 2015
FedEx Services October 2014 - February 2015
Progressive Insurance January 2014 - October 2014
Progressive Insurance May 2012 - January 2014
Progressive Insurance August 2011 - May 2012
Skills
Property Damage, Subrogation, Casualty, Claims Handling, Property & Casualty..., Liability Analysis, Liability, Claim, Claims Management, Claim Investigation, Claims Resolution, Insurance, Xactimate, Property Claims, Casualty Insurance
Education
Texas Tech University 2000 — 2011
Bachelor of Arts (B.A.), General Studies
Newman Smith High School 1996 — 2000
Liberty Mutual Insurance July 2011 - Present
Progressive Insurance April 2010 - July 2011
Progressive Insurance May 2009 - April 2010
Progressive Insurance March 2008 - May 2009
Skills
Homeowners Insurance, Insurance, Automobile Liability, Xactimate, Multitasking Skills, Customer Service, Customer Satisfaction, Microsoft Office, Time Management, Bilingual, Spanish-speaking, Employee Training, Project Management, Motivated self-starter, Team Leadership, Quality Assurance, Liability, Claims Handling, Claims Management, Estimating, Mentoring New Hires, Customer Oriented
Education
Texas State University 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
23andMe January 2013 - Present
Netflix August 2011 - January 2013
Netflix March 2010 - August 2011
Esurance July 2007 - March 2010
Progressive Insurance October 2006 - June 2007
Progressive Insurance August 2005 - September 2006
Skills
Analytics, Marketing, Customer Acquisition, Online Marketing, SEM, SEO, Web Analytics, Product Management, Marketing Strategy, E-commerce, A/B testing, Product Development
Education
The London School of Economics and Political Science (LSE) 2003 — 2004
Economics
The College of Wooster
B.A. Magna Cum Laude, Economics, Business, Mathematics
Qvinci Software June 2014 - Present
OutboundEngine January 2014 - May 2014
SHI International Corp. November 2012 - December 2013
Progressive Insurance March 2011 - November 2012
KeyStaff April 2009 - January 2011
CarMax August 2008 - February 2009
Skills
Business Development, Account Management, Cold Calling, Salesforce.com, Sales, Direct Sales, Sales Process, Insurance, Customer Service, Selling, Customer Retention, Sales Management, CRM, Solution Selling, Sales Operations, SaaS, Lead Generation, Enterprise Software, Management, Sales Presentations, Call Centers, Channel Partners, Pricing, Analysis, Negotiation, B2B, Customer Satisfaction, Bilingual-English/Spanis..., Building Relationships, Marketing, Professional Services, Strategic Partnerships, Strategy, Email Marketing, Social Media Marketing, Inside Sales, Trade Shows, Networking, New Business Development, Social Networking, Leadership, Cloud Computing, Social Media, Marketing Strategy
Education
Texas State University-San Marcos
Sociology w/ Minor in Mass Communications
RBSM LLP July 2015 - Present
Southwest Wood Specialties August 2011 - April 2014
Progressive Insurance September 2007 - August 2011
Education
Texas Tech University - Rawls College of Business 2011 — 2013
Bachelor of Business Administration, Accounting
Virginia Polytechnic Institute and State University 1998 — 2003
Bachelor of Science, Fisheries Science
Affirmative Insurance June 2013 - Present
Affirmative Insurance November 2012 - May 2013
Affirmative Insurance July 2010 - December 2012
GAINSCO AUTO INSURANCE August 2008 - July 2010
Progressive Insurance June 2004 - July 2008
Skills
Microsoft Office, Claims, Compliance, Customer Service, Team Building, Process Improvement, Process Development, Process Management, Training & Development, Claims Management, Team Leadership, Leadership Development, People Management, Claim, Employee Training, Insurance, Subrogation, Property Damage, Coaching, Performance Management, Property & Casualty..., Claim Investigation, Management, Liability, Liability Analysis, Casualty, Legal Liability, Process Simulation, Casualty Insurance
Education
Texas Tech University 1999 — 2003
B.B.A, Business Management
National Interstate Insurance Company August 2014 - Present
Progressive Insurance December 2013 - July 2014
Cleveland Clinic February 2013 - October 2013
Cleveland Clinic August 2012 - January 2013
The College of Wooster April 2010 - June 2011
The College of Wooster August 2007 - May 2011
The College of Wooster April 2008 - April 2010
The College of Wooster April 2008 - April 2010
World Camp for Kids 2010 - 2010
Skills
Tumblr, Facebook, PowerPoint, iMovie, Microsoft Excel, Recruiting, Access, Skype, Garageband, Foursquare, Higher Education, Student Affairs, Community Outreach, Event Planning, Customer Service
Education
The College of Wooster 2007 — 2011
Bachelor of Arts, English
Germania Insurance August 2015 - Present
Liberty Mutual Insurance February 2013 - August 2015
Liberty Mutual Insurance July 2012 - February 2013
Liberty Mutual Insurance August 2011 - July 2012
Liberty Mutual Insurance July 2007 - August 2011
Progressive Insurance 1997 - 2007
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Property Damage, Automobile, Analysis, Process Improvement, Legal Liability, Casualty, Claim Investigation, Commercial Insurance, Commercial Lines, General Insurance, Liability, Liability Analysis, Subrogation, Workers Compensation, Umbrella Insurance, Underwriting, Claims Handling, Professional Liability, Adjustments, Homeowners, Inland Marine
Education
Texas Tech University
Del Valle ISD July 2015 - Present
Progressive Insurance June 2014 - July 2015
Sprint March 2007 - December 2013
Skills
Sales, Sales Management, Communication, Education, Spanish, Customer Service
Education
Texas State University 2011 — 2014
Master of Education (MEd), Secondary Education and Teaching, 3.75
Texas State University 2008 — 2011
Bachelor of Arts (B.A.), Communication Studies
Progressive Insurance September 2013 - Present
Performance Bicycle January 2010 - August 2013
Club One at Freescale December 2005 - October 2009
Skills
ACSM Health and Fitness..., AFAA Certified Personal..., AFAA Certified Group..., Management, Strategic Planning, Sales, Training, Leadership, Customer Service, Event Management, Event Planning, Marketing, Marketing Strategy, Public Speaking, Social Media, Sports, Triathlon, Lacrosse, Social Media Marketing, Coaching
Education
Texas State University 2000 — 2005
Bachelor of Science, Health and Fitness Management
University of North Texas 1999 — 2000
Health and Wellness, General
H.C Custom Cabinets September 2014 - Present
UTC Aerospace Systems April 2011 - Present
State Farm Insurance September 2009 - April 2011
Dell February 2007 - March 2009
Progressive Insurance December 1999 - April 2005
Skills
Financial Analysis, Management, Budgets, Variance Analysis, Analysis, SAP, Leadership, Program Management, Marketing
Education
Texas State University-San Marcos 2004 — 2006
BBA, Accounting
The General ® August 2015 - Present
Assurance America Corp December 2008 - September 2015
Progressive Insurance May 2003 - December 2008
Skills
Property & Casualty..., Property Damage, Strategic Planning, Subrogation, Microsoft Office, Liability, Legal Liability, Insurance, General Insurance, Claims Resolution, Claims Management, Claim, Casualty, Claims Handling
Education
The Citadel 1998 — 2002
Business Administration and Management, General
Progressive Insurance September 2015 - Present
USPS July 2014 - August 2015
Executive Health Resources March 2011 - December 2013
Acme Markets September 2010 - March 2011
MTV Networks February 2010 - April 2010
Skills
Animation, Maya, Motion Graphics, Interaction Design, Photoshop, Illustration, Storyboarding, Storytelling, Drawing, Game Design, Video Production, Microsoft Office, Art, Video Games, Film, Final Cut Pro, Texturing, Video, After Effects, Mac OS, Customer Service, Data Entry, User Experience, User Interface Design, Graphic Design, Adobe Creative Suite, Illustrator, Computer Animation, Mac, Dreamweaver, 3D, Character Animation, Multimedia
Education
Animation Mentor 2012 — 2013
Diploma of Advanced Studies, Character Animation
The College of New Jersey 2006 — 2010
Bachelor's, Interactive Multimedia, 3.365
Progressive Insurance June 2012 - January 2014
Rockfish Seafood Grill September 2010 - June 2012
Central Market May 2010 - September 2010
Wildwood Grill October 2009 - September 2010
Chapel Hill Children's School August 2009 - March 2010
The Cheesecake Factory March 2007 - September 2009
The Blue Moose October 2005 - March 2007
Green Eggs and Hammocks May 2001 - December 2003
Skills
Restaurant Management, Menu Development, Food & Beverage, Customer Service, Event Planning, Web Design, Informational Design, Licensed Claims Adjuster
Education
Texas Tech University 1999 — 2003
Bachelor of Arts, English: Technical Communication
State Farm 2009 - 2011
Progressive Insurance 2008 - 2009
RainSoft Water Treatment Systems 2007 - 2008
LA Weight Loss 2005 - 2007
Goetting & Associates, Inc. 2003 - 2005
Education
Texas State University-San Marcos
BBA, Management
Progressive Insurance November 2005 - Present
Downtown Cleveland Partnership April 2003 - November 2005
Deloitte August 1999 - April 2003
Skills
Corporate Real Estate, Real Estate, Project Management, Due Diligence, Nonprofits, Real Estate Development, Strategic Planning
Education
University of North Carolina at Chapel Hill 1997 — 1999
MRP, City and Regional Planning
The College of Wooster 1993 — 1997
BA, Urban Studies
Voya Financial August 2014 - Present
ING North America June 2008 - August 2014
State Farm March 2000 - June 2008
Progressive Insurance February 1990 - February 2000
Skills
Insurance, Medical Underwriting, Life Insurance, Financial Risk, Risk Management, Term Life Insurance, Universal Life, Reinsurance, Project Management, Forensic Analysis, Continuous Improvement, Process Improvement, Product Launch, Disability Insurance, Claim, Customer Service, Underwriting, Employee Benefits, Property & Casualty..., Operational Efficiency
Education
Texas State University
Bachelor’s Degree, Mass Communication/Media Studies
CBM35 Advisors April 2015 - Present
Franchise Examiners November 2010 - May 2011
Progressive Insurance December 1990 - April 2010
Progressive Insurance January 1994 - January 1999
Progressive Insurance January 1991 - January 1994
Skills
Risk Management, Analysis, Process Improvement, Insurance, Customer Satisfaction, Management, Six Sigma, Claim, Property & Casualty..., Leadership, Underwriting, Employee Benefits, Training, Team Building, General Insurance, Start-ups, Contact Centers, Commercial Insurance, Lean Manufacturing, Staff Development
Education
Texas State University 1983 — 1988
Bachelors, Computer Science
Southwest Texas State University (Texas St
Computer Science
Progressive Insurance April 2015 - Present
Ginger.Ella Pet and House Sitting Concierge January 2008 - Present
Self-employed June 2007 - Present
eBay Inc August 2013 - April 2015
ArthroCare Corporation April 2012 - April 2013
ArthroCare Corporation June 2011 - April 2012
HomeAway.com April 2009 - September 2010
HomeAway.com July 2008 - April 2009
Supportkids June 2007 - July 2008
Clinical Pathology Laboratories June 2002 - July 2007
Skills
Salesforce.com, Training, Process Improvement, Leadership, Customer Service, Management, Customer Satisfaction, Team Leadership, Retail, Quality Assurance, Customer Advocacy, Social Media, Recruiting, Analysis, Cross-functional Team..., Siebel, Coaching
Education
Texas State University 2003 — 2007
Bachelor of Arts, English with emphasis on Professional Writing
Texas State University-San Marcos 2003 — 2007
Bachelor of Arts, Anthropology
Align Networks July 2011 - Present
Farmers Insurance October 2007 - July 2011
Progressive Insurance January 2006 - October 2007
Education
The Citadel 2000 — 2004
Bachelor's degree, History
Progressive Insurance 2014 - Present
JB Goodwin REALTORS® May 2011 - June 2015
Associated Content April 2008 - December 2010
The Austin Chronicle August 2008 - September 2010
Northern Colorado Communications Group June 2003 - July 2008
Greeley Tribune 2003 - 2008
Swift Communications 2003 - 2008
NCCG 2003 - 2008
Skills
Real Estate, New Home Sales, Investment Properties, Residential Homes, Negotiation, Real Estate Transactions, First Time Home Buyers, Contract Negotiation, Buyers, Senior Relocation, Tenant Representation, Listing Homes, Real Estate Marketing, Home Staging, Inside Sales, Advertising Sales, Marketing Communications, Copywriting, Social Media
Education
Texas State University 1978 — 1982
BA, Journalism/Advertising
Insights November 2014 - Present
Insights May 2013 - November 2014
eCivis September 2012 - March 2013
Marsh & McLennan Companies, Inc. October 2009 - April 2011
ShoreTel March 2009 - July 2009
ePsolutions Inc September 2006 - February 2009
National Instruments July 2005 - May 2006
Progressive Insurance January 2005 - July 2005
AT&T June 1999 - October 2003
Skills
Leadership, Customer Service, Client Representation, Customer Satisfaction, Client Development, Client Education, Account Management, Project Management, Project Coordination, Instructor-led Training, Training, Education, Process Improvement, Program Management, Management
Education
Texas State University-San Marcos 2000 — 2004
Bachelor of Education (B.Ed.), Exercise Science & Sports Science
Progressive Insurance March 2011 - Present
Anchor Blue Retail Group July 2008 - January 2011
Anchor Blue Retail Group April 2006 - July 2008
Anchor Blue Retail Group November 2003 - April 2006
Education
Texas State University 2009 — 2010
Bachelor's, Journalism (with a minor in Sociology)
AmeriText Communications LLC February 2010 - Present
Progressive Insurance July 2001 - December 2002
Harte-Hanks Response Management 1997 - 2001
IBM August 1994 - October 1996
Education
The University of Texas at Austin 2007 — 2008
Masters of Science
Texas Tech University 2003 — 2006
Bachelor of Arts
Progressive Insurance January 2015 - Present
Progressive Insurance September 2014 - January 2015
Progressive Insurance November 2013 - September 2014
Progressive Insurance January 2013 - November 2013
Progressive Insurance June 2012 - January 2013
Daelsys Inc. June 2011 - June 2012
Scholastic May 2011 - August 2011
Scholastic May 2010 - August 2010
IQ Dental Supply May 2009 - August 2009
EatNow.com May 2008 - August 2008
Skills
Event Planning, PowerPoint, French, Microsoft Excel, Microsoft Word, Market Research, Customer Service, Resource Management, Russian, Social Media Integration, Product Sampling, Positive Psychology, Social Media Marketing, Marketing
Education
The College of New Jersey 2008 — 2012
Bachelor of Arts (BA), Public and Mass Communication, Marketing, Management
American Business School - Paris, France 2011 — 2011
Marketing, Management
The Federal Reserve Bank of Cleveland July 2012 - Present
Sohlberg Consulting Partners July 2011 - June 2012
Corporate College, a Division of Cuyahoga Community College November 2009 - July 2011
Sohlberg Consulting Partners 2008 - 2009
National City Corporation March 2005 - September 2007
National City Corporation August 2002 - March 2005
National City Corporation 2001 - 2002
National City Corporation November 1998 - 2001
Progressive Insurance 1996 - 1998
Progressive Insurance 1993 - 1996
Skills
Talent Management, Succession Planning, Performance Management, Talent Acquisition, HR Consulting, Strategic Leadership, Thought Leadership, Organizational..., Leadership Development, Workforce Planning, Employee Engagement, Human Resources, Budgets, Strategy, Change Management, Training, Recruiting, Employee Relations, Organizational..., Executive Coaching, HRIS, Process Improvement, Employee Benefits, Program Management, Onboarding, Six Sigma, Personnel Management, Leadership, Employee Training, Coaching, Team Building
Education
Texas Tech University 1983 — 1985
Master of Public Administraiton, Human Resources and Health Care Administration
University of South Florida 1979 — 1982
Bachelor of Arts, Political Science
Progressive Insurance September 2011 - Present
Frost Bank August 2009 - March 2011
Nokia Siemens Networks May 2009 - July 2009
Best Buy June 2007 - May 2009
Skills
Customer Service, Microsoft Office, Accounting, Advertising, Analysis, Budgets, Business Analysis, Financial Analysis, Financial Reporting, Leadership, Marketing, Public Speaking, Research, Risk Management, Strategic Planning, Time Management
Education
The University of Texas at Arlington 2013 — 2015
Master of Business Administration (MBA), MBA
Texas Wesleyan University 2007 — 2011
Bachelors, Marketing, Computer Information Systems
Progressive Insurance June 2004 - April 2014
Spurs Sports & Entertainment September 2003 - September 2004
Skills
Insurance, Marketing, Claim, Casualty, Public Relations, Property, Negotiation, Liability, Claims Management, Legal Liability, General Insurance, Property Damage, Subrogation, Claims Handling, Commercial Lines, Claim Investigation, Microsoft Office, Sales, Litigation, Mediation, Microsoft Word, Outlook, Customer Service
Education
Western International University 2007 — 2010
MBA, Marketing
Texas State University 2000 — 2004
Mass Communication, Public Relations
Progressive Insurance October 2012 - Present
Allen Systems Group (ASG) November 2007 - April 2011
ASG July 2006 - November 2007
Diversified Software Systems 2000 - 2006
USAA May 1981 - December 1999
Skills
PMP, MS Project, Risk Assessment, Project Management, ITIL, Waterfall, Professional Services, Visio, Software Development, Leadership, Integration, Product Management, Data Center, Software Project..., PMO, Agile Methodologies, Business Process, Process Improvement, SDLC, Management, Business Intelligence, Requirements Analysis, COBOL, Disaster Recovery, Resource Management, Software Implementation, Databases, MVS, Business Development, JCL, IT Strategy, Pre-sales, Software Documentation, Solution Architecture, SaaS, Team Leadership, Requirements Gathering, IT Service Management, Security, CICS, IBM Mainframe, SharePoint, Testing, Business Analysis, CRM, Mainframe, Project Planning, Cloud Computing, Infrastructure, Vendor Management
Education
Texas State University-San Marcos 1976 — 1981
Bachelor of Science (BS), Mathematics
City of Fort Worth February 2012 - Present
DFW Metroplex September 2011 - February 2012
City of Fort Worth August 2011 - February 2012
DallasHR January 2011 - December 2011
Weir SPM March 2011 - June 2011
Independent August 2010 - June 2011
Carrot Mob with Dallas Green Drinks April 2010 - October 2010
Various August 2001 - March 2010
Progressive Insurance January 2001 - January 2001
Kencoil/Scott Armature January 1999 - January 2001
Skills
Recruiting, Training, Employee Relations, Human Resources, Employee Engagement, HRIS, Performance Management, Talent Acquisition, Employee Benefits, Talent Management
Education
University of North Texas
M. Ed
Texas Tech University
B. F. A
Central Junior High
Community Residences, Inc. August 2015 - Present
The George Washington University August 2013 - Present
Community Connections, Inc. August 2014 - May 2015
Community Counseling Services Center - George Washington University August 2014 - May 2015
Texas Department of Motor Vehicles May 2009 - July 2013
Texas Department of Transportation October 2008 - May 2009
Progressive Insurance June 2006 - October 2008
Skills
Grant Monitoring, Grant Writing, Government Procurement, Policy, Federal Government, Government Contracting, Public Administration, Legislative Relations, Legal Writing, Grant Administration, Mental Health Counseling, Public Speaking
Education
The George Washington University 2013 — 2015
Master’s Degree, Clinical Mental Health Counseling
St. Edwards University 2012 — 2013
Master of Arts (MA), Mental Health Counseling/Counselor
Texas State University-San Marcos 2003 — 2005
Bachelor of Fine Arts (B.F.A.), Directing and Theatrical Production
United States Air Force 2014 - Present
Progressive Insurance 2012 - 2014
United States Air Force 2010 - 2014
Philadelphia Corporation for Aging 2009 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets
Education
Thomas Edison State College 2011 — 2013
Master's Degree, Human Resources Management and Services
The College of New Jersey 2004 — 2008
Bachelor's Degree, Women & Gender Studies / Sociology
Pennsauken High School 2000 — 2004
Children's Hope Residential Services, Inc. September 2010 - August 2014
Unitrin Direct July 2008 - December 2008
Progressive Insurance September 2003 - July 2008
Bill Clayton Detention Center June 2000 - August 2003
Skills
Cooking, Microsoft Word, Customer Service, Microsoft Office, Sewing, Babysitting
Education
Texas Tech University 1994 — 2000
Bachelor of Arts (B.A.), Clinical/Medical Social Work
Texas Tech University 1994 — 2000
BS, Social Work
Progressive Insurance February 1999 - Present
Skills
Liability, Claim, Insurance, Claims Resolution, Property, Insurance Claims, Customer Service, Casualty Insurance, General Insurance, Accident
Education
The Art Institute of Austin 1999 — 2011
Art History, Criticism and Conservation
IAS August 2005 - Present
Progressive Insurance February 2004 - August 2005
EchoStar Corporation February 2003 - October 2003
WSNet August 2000 - February 2003
EDS Group April 1997 - August 2000
Skills
Automotive Aftermarket, Customer Service, Quality Control, Microsoft Office, Project Coordination, Outlook, Microsoft Excel, Project Management, Call Center, Software Installation, Customer Satisfaction, Social Media, Call Centers, Management, Strategic Planning, Team Management, Coaching, Sales, Troubleshooting, Quality Assurance, Process Improvement, Customer Retention, Account Management, Team Building
Education
Texas State University-San Marcos 1995 — 1997
Progressive Insurance 2004 - Present
Skills
Relationship Management, Customer Relations, Driving Results, Employee Management, Team Leadership, Inventory Management
Education
Texas State University 1999 — 2003
Bachelor’s Degree, Finance and Financial Management Services
Progressive Insurance May 2015 - Present
The College of Wooster August 2013 - Present
Fives May 2014 - July 2014
Skills
Microsoft Office, Public Speaking, Social Media, Research, Microsoft Excel, Microsoft Word, Leadership, Editing
Education
The College of Wooster 2012 — 2016
Bachelor's degree, Mathematics and Philosophy
Enservio October 2014 - Present
Enservio February 2014 - October 2014
Mochas and Javas September 2012 - October 2014
Students of Sustainability January 2014 - August 2014
Enservio October 2011 - September 2012
Progressive Insurance October 2010 - October 2011
Enservio November 2010 - May 2011
Whole Foods Market March 2010 - December 2010
Mochas and Javas April 2007 - October 2010
Silvertech Solutions January 1999 - December 2001
Skills
Customer Service, Management, Training, Microsoft Office, Marketing, Business Development, Account Management, Social Media, Retail, Leadership, Insurance, Microsoft Excel, Team Building, Customer Retention, Event Planning, Public Relations, Customer Satisfaction, Public Speaking, Team Leadership, Strategic Planning, New Business Development, Sales, Coaching, Advertising, Sales Management, Data Analysis, Business Analysis, Marketing Strategy, Microsoft Word, Recruiting, Inventory Management, Social Networking, Social Media Marketing, PowerPoint, Event Management, Process Improvement, Business Strategy, Employee Training, Performance Management, Networking, Product Development, Online Advertising, Editing, Environmental Awareness, Onboarding, Project Management, Community Outreach, SEO, SaaS, Salesforce.com
Education
Texas State University-San Marcos 2012 — 2015
Master of Science and Interdisciplinary Studies (MSIS), Sustainability
Texas State University 2012 — 2014
Graduate Certificate, Professional Ethics
Texas State University-San Marcos 2005 — 2009
Bachelor of Science (BS), Psychology
Texas State University-San Marcos 2005 — 2009
Bachelor of Arts (BA), Philosophy
CHA Law Group, PC September 2013 - Present
Progressive Insurance October 1999 - January 2015
Travis County- Office of Child Representation April 2012 - September 2012
CASA of Travis County May 2005 - June 2009
CASA of Travis County December 2001 - May 2002
AmeriCorps*NCCC September 1998 - August 1999
Skills
Social Services, Non-profits, Case Managment, Volunteer Management, Community Outreach, Event Planning, Public Speaking, Social Media, Leadership Development, Research, Team Building, Training, Microsoft Office, Nonprofits, Leadership, Organizational..., Legal Research, Legal Writing, PowerPoint, Public Relations, Microsoft Word, Microsoft Excel, Customer Service, Interviews, Westlaw, Recruiting, Family Law, Courts, Data Entry, Conflict Resolution, Adolescents, Sales, Youth Development, Administration, Editing, Child Development, Time Management, Outlook, Trials, Strategic Planning, Program Development, Program Evaluation, Higher Education, Analysis, Management, Supervisory Skills, Employee Relations
Education
The University of Texas at Austin 2012 — 2012
Paralegal Certification, Legal Assistant/Paralegal
Texas State University-San Marcos 1996 — 2002
Bachelor of Applied Science (BASc), Sociology/Psychology
Progressive Insurance October 2014 - Present
Progressive Insurance July 2008 - October 2014
Progressive Insurance April 2005 - July 2008
Allergan March 2003 - March 2005
AstraZeneca September 2000 - March 2003
Chartwells (Higher Education Division) July 1996 - September 2000
Enterprise Rent-A-Car January 1995 - July 1996
Skills
Property & Casualty..., Sales, Marketing, Sales Operations, Negotiation, CRM, Commercial Insurance, Casualty, General Insurance, Liability, Insurance, Commercial Lines, Underwriting, Umbrella Insurance, Legal Liability, Claim, Professional Liability, Brokers, Sales Management, New Business Development
Education
University of North Texas 1991 — 1994
BS, Hotel/Restaurant Management, Minor in Business/Economics
Texas Tech University
Watters International Realty January 2015 - Present
Catalyst Realty September 2014 - January 2015
Progressive Insurance November 2011 - September 2014
Citywide Realty February 2008 - July 2013
WTA October 2006 - February 2008
Education
Texas State University-San Marcos 2000 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Independent Bank of Austin February 2014 - Present
DHI Mortgage April 2013 - February 2014
TicketCity August 2011 - April 2013
Round Rock ISD January 2011 - June 2011
Progressive Insurance July 2010 - January 2011
Skills
Customer Service, Loans, Leadership, Financial Analysis, Sales, Finance, Management
Education
Texas State University-San Marcos 2003 — 2009
Bachelor of Science (B.S.), Education
GlobalOptions July 2014 - Present
ICS Merrill April 2014 - July 2014
LJ Investigative Consultants September 2010 - April 2014
Progressive Insurance April 2002 - December 2009
Skills
Case Managment, Background Checks, Investigation, Fraud, Claims Investigations, Private Investigations, Interviewing Skills, Case Analysis, Public Speaking, Skip Tracing, Internal Investigations, Surveillance, Surveillance Detection, Missing Persons, Criminal Investigations, Accident Investigation, Incident Investigation, Undercover, Claim, Enforcement, Counter Surveillance, Security, investi, Investigative Research, Loss Prevention, Loss Prevention..., Interviews, Sports Coaching, Professional Mentoring, Evidence, Interrogation
Education
The College of New Jersey 1997 — 2001
Bachelors, Criminal Justice
The REID Institute
Certification, Advanced Interviewing & Interrogation
SHI International Corp. October 2012 - Present
Progressive Insurance September 2010 - October 2012
Bella Property Management March 2008 - August 2010
Zacatecas Barreteros (LNBP) August 2006 - February 2008
Skills
Insurance, Cold Calling, Customer Service, Sales, Property & Casualty..., Account Management, Customer Satisfaction, Marketing, Direct Sales, Lead Generation, Building Relationships, Client Development, New Business Development, Sales Operations, Management, Selling, Channel Partners, Recruiting, Leadership, Training, Time Management, B2B, Team Leadership, Sales Management, Networking, Social Media Marketing, Negotiation, Microsoft Excel, Team Building, Sales Presentations, Email Marketing, Sales Process, Strategic Partnerships, Customer Retention, Solution Selling, CRM
Education
Texas State University-San Marcos 2002 — 2006
Bachelor of Applied Science (B.A.Sc.), Sociology
Williamsburg / James City County 2012 - Present
Baker & Hostetler LLP 2011 - 2012
Howrey LLP 2010 - 2011
Progressive Insurance 2004 - 2007
Skills
Litigation, Legal Writing, Civil Litigation
Education
The College of William and Mary - Marshall Wythe Law School 2007 — 2010
J.D.
The College of William and Mary 2000 — 2004
B.A., Economics and History
Armstrong Tutoring, LLC January 2013 - Present
Progressive Insurance May 2011 - July 2012
The University of Akron August 2008 - May 2010
Education
The University of Akron 2009 — 2011
MS, Mathematics
The University of Akron 2008 — 2010
MA, Economics
The College of Wooster 2003 — 2007
BA, Spanish, Minor in International Business Economics
Farmers Insurance December 2011 - Present
Farmers Insurance Company of Arizona April 2003 - March 2012
Progressive Insurance April 1997 - March 2003
Maryland Casualty Company April 1996 - March 1997
Skills
Leadership Development, Coaching, Performance Management, Employee Training, Insurance, Claims Management, Property Damage, Process Improvement, Legal Liability, Homeowners, Subrogation, Commercial Lines, Property & Casualty..., Casualty, Liability Analysis, Claims Handling, Claim Investigation, Property Claims, General Insurance, Adjusters, Auto Claims, Claim, Sales, Claims Investigations, Management, Leadership, Customer Service, Liability, Change Management, Commercial Insurance, Casualty Insurance
Education
Texas State University-San Marcos 1991 — 1995
Bachelor of Science (B.S.), Criminal Justice
Semi Retired Due to Medical Condition July 2014 - Present
Kinnser Software February 2012 - May 2015
Kinnser Software January 2011 - February 2012
FramesDirect.com August 2009 - January 2011
Progressive Insurance June 2003 - December 2008
Skills
Public Speaking, Team Building, Customer Service, Microsoft Office, New Business Development, Training, Social Media, Call Center, HIPAA, Team Leadership, Technical Support, Troubleshooting, Software Documentation, Outlook, Management, Leadership
Education
Southwest Texas State University 1981 — 1984
Political Science
Progressive Insurance 2012 - Present
State Farm February 2005 - March 2012
State Farm Insurance January 2003 - December 2005
Skills
Investigations, Healthcare, Arbitration, Litigation, Fraud Investigations, Fraud, Defense, Liability, Insurance, Policy, Analysis, Insurance Claims, Compliance, Claims, Investigation, Access, Excel, Interviewing, Customer Service, Microsoft Office, Customer Relations, Microsoft Excel, Claim, Claims Management
Education
The College of New Jersey 1990 — 1994
BS, Law & Justice
Allstate Insurance Agency January 2013 - Present
Progressive Insurance March 2011 - January 2013
Progressive Insurance August 2010 - September 2011
Skills
Commercial Insurance, Personal Insurance, New Business Development
Education
National American University- Austin Campus 2007 — 2009
Bachelor's, Business Administration
Texas State University 2006 — 2007
Progressive Insurance July 2012 - Present
Progressive Insurance November 2011 - July 2012
Progressive Insurance February 2011 - November 2011
eInventoryNow 2009 - 2010
The Taverne of Richfield June 2008 - July 2009
Raindrop Technology January 2001 - January 2008
Netsville Inc May 1999 - January 2000
Netsville Inc January 1999 - May 1999
Skills
Marketing Strategy, Email Marketing, Online Marketing, Digital Marketing, Marketing, Innovation, Invention, Direct Sales, Customer Service, Customer Retention, Customer Acquisition, Direct Mail Campaigns
Education
The College of Wooster 1995 — 1999
The College of Wooster
B.S, Business Economics
Outdoor Channel May 2015 - Present
Kwal Paint August 2012 - April 2014
Kroenke Sports & Entertainment November 2006 - August 2012
Summit Sports/ August 2000 - October 2006
Progressive Insurance August 2003 - August 2005
Classic Sports Companies September 2002 - June 2003
Skills
Marketing Strategy, Brand Management, Marketing, Marketing Communications, Advertising, Account Management, Event Management, Sales, Competitive Analysis, Product Development, Event Planning, New Business Development, Social Media, Product Management, Strategic Planning, Customer Service, Budgets, Management, Press Releases, Sports Marketing, Coaching, B2B, Work Ethic, Sports, Leadership, Sponsorship, Social Media Marketing
Education
Texas Tech University 1995 — 1999
Bachelor of Business Administration (B.B.A.), 3.75 GPA
Progressive Insurance January 2014 - Present
Frost Brown Todd May 2008 - December 2013
National Center for State Courts May 2007 - May 2008
Skills
Employment Law, Traditional Labor Law, Employment..., Workers Compensation, Administrative Law, Civil Litigation, Arbitration
Education
The College of William and Mary - Marshall Wythe Law School 2006 — 2009
Doctor of Law (J.D.), Law
The College of Wooster 2002 — 2006
Bachelor of Arts (B.A.), Mathematics
CSAA Insurance Group September 2013 - Present
Allianz Global Assistance July 2012 - August 2013
Alfa Alliance Insurance Corporation April 2009 - July 2012
Bank of America June 2007 - April 2009
Progressive Insurance March 2005 - May 2007
SunTrust Bank February 2003 - March 2005
Education
The College of William and Mary - The Mason School of Business
MBA, Business
ITS Property & Casualty Consulting September 2012 - Present
Direct General Insurance March 2011 - August 2012
Permanent General September 2006 - March 2011
Progressive Insurance October 2003 - September 2006
Progressive Insurance December 1997 - September 2003
Progressive Insurance September 1994 - December 1997
Payless Cashways 1987 - 1990
Skills
Claims, Business Analysis, Insurance, Project Implementation, Project Planning, MS Project, Business Process..., Process Mapping, Project Management, Training, Training Measurement, Development & Delivery..., MS Office Suite, Visio, ClaimCenter by Guidewire, Claim, Camtasia, SnagIt, Property Damage, Performance Improvement, Process Improvement, Management, SharePoint, Business Process, Program Management, Casualty, Business Intelligence, Claim Investigation, Property & Casualty..., Claims Resolution, Six Sigma, Liability Analysis, Litigation Management, Risk Management, Microsoft Office, Legal Liability, Business Process Mapping
Education
Texas Tech University 1987 — 1990
BBA
The Hartford January 2013 - Present
Kemper Corporation January 2009 - January 2013
Kemper Corporation October 2005 - December 2008
AIG Personal Lines Claims 2004 - 2005
Progressive Insurance 1995 - 2004
Skills
Performance Management, Organizational..., Claims Management, Property & Casualty..., Insurance, Leadership Development, Change Management, Vendor Management, Organizational..., Coaching, Program Management, Strategic Planning, Process Improvement, Team Building, Negotiation, Organizational Design, Personnel Management, Contract Negotiation, Conflict Resolution, Cross-functional Team..., Quality Management, Bilingual-Spanish, Business Turnaround, Claims Resolution, Consultancy, Cultural Diversity, Cultural Transformation, Customer Advocacy, Customer Experience, Employee Relations, Employee Selection, Ethics, Industrial-Organizationa..., Internal Audit, Interviewing, Job Analysis, Job Design, Litigation Management, Organizational Behavior, Organizational Change, Organizational..., Organizational..., Performance Appraisal, Problem Solving, Process Development, Strategic Leadership, Training & Development, Transformational..., Workforce Management, Consulting
Education
The Chicago School of Professional Psychology 2011 — 2012
Master of Arts, Industrial and Organizational Psychology, 4.0
University of Houston 1990 — 1994
Bachelor of Arts, English - Applied Linguistics, 3.5
Ashton Solutions June 2014 - Present
WRIS Web Services September 2011 - June 2014
Q-Medic, LLC October 2010 - September 2011
Q-Medic, LLC September 2009 - September 2011
KeyBank August 2003 - October 2008
Progressive Insurance May 2002 - May 2003
Progressive Insurance May 2001 - May 2002
Progressive Insurance January 1997 - May 2001
Skills
Marketing, Product Development, Business Development, Product Marketing, Contract Negotiation, Competitive Analysis, Competitive Intelligence, Market Research, Online Marketing, Marketing Strategy, Medical Devices, Marketing Research, Social Media, Social Media Marketing, Social Media Outreach, SEO, Strategic Thinking, Strategic Partnerships, Online Advertising, Client Development, Business Relationship..., Long-term Customer..., Segmentation, Pricing, Team Building, Product Management, Analytics, Email Marketing, Market Analysis, New Business Development, Analysis, Sales Operations, Leadership, Digital Marketing, Strategy, Advertising, Sales, Sales Management, Web Analytics, Management, Vendor Management, Customer Retention, Lead Generation, Trade Shows, E-commerce, CRM, Direct Marketing, SEM, Salesforce.com
Education
The College of Wooster 1987 — 1991
BA
University School 1975 — 1987
Writer July 2014 - Present
Occhio Appello January 2014 - Present
Progressive Insurance December 2007 - September 2013
USAA September 1997 - May 2006
Skills
Personal Training, Fitness Training, Health Education, Fitness, Health Promotion, Cpr Certified, Corporations, Nutrition, Yoga, Nutritional Counseling, Sports, Athletics, Teaching, Sports Nutrition, Microsoft Office, Microsoft Word, Managed Care, Medicare, Injury, Public Speaking, PowerPoint, Microsoft Excel, Wellness, Pilates, Employee Wellness, Exercise Physiology, First Aid, Wellness Coaching, AED, Weight Training, Functional Training, Kettlebells, Nutrition Education, Strength Training, Therapeutic Massage, Certified Group..., ACSM, Weight Management, Weight, Athletic Training, Exercise Prescription, Cardio, AFAA, Lifestyle Coaching, Prevention, Lifestyle, Group Training, Behavior Change, Employee Wellness..., Cycling
Education
University of the Incarnate Word 2002 — 2006
Master's of FA, Communications
Texas State University-San Marcos 1992 — 1997
Bachelor of Arts (B.A.), Communications, Health and Wellness, 3.0
Towers Watson 2011 - Present
EMB America LLC 2007 - 2011
Progressive Direct January 1995 - September 2007
Progressive Insurance March 1987 - January 1995
Nationwide Insurance January 1980 - March 1987
Skills
Pricing, Claim, Insurance, Financial Risk, Leadership, Property & Casualty..., Actuarial Science, Strategic Planning, Risk Management, Reinsurance, Workers Compensation, Process Improvement, Product Development, Product Management, General Insurance, Competitive Intelligence, Business Intelligence, Management, Analytics, Data Analysis, Sales, Commercial Lines, Mergers & Acquisitions, Marketing Strategy, Marketing, Predictive Modeling, Business Analysis
Education
The Ohio State University Fisher College of Business 1976 — 1979
MBA, Finance
The College of Wooster 1971 — 1975
BA, Mathematics
Towers Watson February 2011 - Present
EMB America LLC March 2008 - February 2011
Progressive Insurance September 2006 - February 2008
Progressive Insurance August 2005 - September 2006
Progressive Insurance July 2003 - August 2005
Skills
Insurance, Property & Casualty..., Sales, Sales Management, Product Management, Marketing, Marketing Strategy, Analytics, Pricing, Business Analysis, Data Analysis, Competitive Analysis, Strategic Planning, Online Advertising, Market Research, Event Management, Event Planning, Strategic Sales Plans, Pipeline Management, Proposal Production, Salesforce Training, Marketing Communications, Management, Strategy, Advertising, Analysis
Education
The College of Wooster 1999 — 2003
B.A., French, Mathematics, Art History
IES Abroad 2001 — 2002
French Grammar and Phonetics, French History, French Art, French Literature
The Hartford August 2013 - July 2015
National Interstate Insurance Company October 2010 - May 2012
Zurich Insurance December 2008 - October 2010
AIG March 2006 - December 2008
Progressive 2002 - 2006
Progressive Insurance 2002 - 2006
Ecotran 1996 - 1997
Skills
Sales, Property & Casualty..., Insurance, Training, Selling, Leadership, Commercial Insurance, Liability, Business Development, Commercial Lines, Casualty, Professional Liability, Marketing
Education
The College of Wooster 1988 — 1992
Bachelor of Arts, History
Progressive Insurance April 1998 - Present
Cleveland Clinic April 1992 - April 1998
TRW January 1988 - April 1992
Memorex Telex January 1977 - January 1988
Raytheon January 1974 - January 1977
Skills
Cisco Technologies, Network Security, Telecommunications, Disaster Recovery, Data Center, Enterprise Architecture, Juniper, Network Engineering, Visio, IP, Networking
Education
The University of Akron 1969 — 1991
BSET, Electronics
The College of Wooster 1968 — 1969
Mathmatics
Progressive Insurance May 2013 - Present
Westfield Group July 2003 - May 2013
LION Bioscience 1997 - 2003
Skills
Regression, SDLC, Testing, Business Requirements, Test Planning, Web Applications, Regression Testing, User Acceptance Testing, Test Cases, Defect Tracking, System Testing, Requirements Analysis, XML, Test Strategy, Java, Quality Center, SOA, Manual Testing, Test Execution, Test Automation, Agile Methodologies, Requirements Gathering, DB2, SQL
Education
College of Wooster 1978 — 1982
GE Corporate May 2014 - Present
mySmartSimulations, Inc June 2010 - April 2014
mySmartSimulations, Inc. April 2008 - June 2010
T&E Associates, Inc February 2007 - April 2008
M&T Bank July 2003 - February 2007
Progressive Insurance 2002 - 2003
Skills
Project Management, Management, Time Management, E-Learning, Training, Team Building, Instructional Design, Process Improvement, Program Management, Training Delivery, Software Documentation, Team Leadership, Leadership, Employee Training, Human Resources
Education
The College of Saint Rose 1998 — 2002
Bachelor of Science (B.S.), Business Administration and Management, General
Progressive Insurance April 2006 - Present
SunTrust July 2003 - April 2006
Allstate May 1999 - July 2003
Nationwide Insurance August 1994 - May 1999
WESCO Distribution April 1993 - August 1994
South Carolina Farm Bureau Insurance Companies July 1991 - April 1993
Skills
SC Continuing Education..., Company Advisor,..., Member, South Carolina..., Process Improvement, Insurance, Liability, Sales, Claim, Casualty, Management, Customer Service, Legal Liability, Umbrella Insurance, Commercial Insurance, Casualty Insurance, Workers Compensation, Life Insurance
Education
The Citadel 1987 — 1991
Bachelor of Science (BS), Business Administration
Wren HS 1983 — 1987
Expiscor Land, LLC February 2015 - Present
Percheron, LLC February 2014 - February 2015
Statoil November 2013 - February 2014
M.D. Dixon, LLC April 2013 - July 2013
Percheron, LLC October 2009 - December 2012
M.D. Dixon, LLC October 2005 - September 2009
Progressive Insurance May 2000 - May 2005
Dress Barn January 1998 - May 2000
Skills
Microsoft Excel, Microsoft Word, Adobe Acrobat, Research, Access, Microsoft Office, Customer Service, Oil/Gas, Energy, Natural Gas, Leasing, Negotiation, Title Searches, Platting, Project Management, Due Diligence, Deeds, Windows, PowerPoint, Division Orders, Mineral Rights, Abstracting, Titles, Petroleum, Oil & Gas
Education
Texas State University-San Marcos 1994 — 1999
Bachelor of Fine Arts (B.F.A.)
Jack C. Hays High School 1990 — 1994
City of Austin August 2013 - Present
Progressive Insurance May 2011 - April 2012
Austin Regional Clinic 2006 - 2011
St. David's Hospital May 2004 - December 2005
Skills
Administrative...
Education
Texas State University-San Marcos 2005 — 2009
BBA, Management
Progressive Insurance April 1997 - Present
Skills
SDLC, Insurance, SharePoint, Business Analysis, Requirements Analysis, Testing, Vendor Management, Project Management, Analysis, Quality Assurance, Visio, Requirements Gathering, Leadership, Process Improvement, IT Management, IT Strategy, Software Documentation, Agile Methodologies, ITIL
Education
College of Wooster 1991 — 1995
BS, Mathematics
Progressive Insurance September 2014 - Present
Acacia Energy July 2013 - June 2014
Data Recognition Corporation March 2010 - May 2014
RCL Portrait Design August 2012 - August 2013
Target May 2009 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Operations Management, Problem Solving, Time Management, Communication Skills, Professional Phone..., Telephone Skills, Customer Satisfaction, Teamwork, Supervisory Skills, Leadership, Account Management
Education
Texas State University-San Marcos 2004 — 2008
Bachelor of Arts (BA), Psychology
Lake Travis high school 1999 — 2003
Diploma, General Studies
AAA Texas August 2012 - Present
Nationwide Insurance December 2006 - August 2012
Progressive Insurance June 2006 - December 2006
Progressive Insurance May 2006 - June 2006
Progressive Insurance November 2004 - May 2006
Progressive Insurance October 2003 - November 2004
Enterprise Rent-A-Car May 2002 - September 2003
Skills
Customer Service, Insurance, Leadership, Claim, Liability
Education
Texas State University-San Marcos 1996 — 2001
Bachelors of Science Excercise and Sport Science, Health and Fitness Management
Progressive Insurance ownerJoylynne Harris Equestrian PhotographyJune 2006 - Present
Education
Texas Tech University 1997 — 2002
Agricultural and Applied Economics, AgEco
William Woods University 1993 — 1995
Equestrian Science
Allstate August 2012 - Present
Progressive Insurance March 2001 - October 2005
Skills
Personal Insurance, Commercial Insurance, Contractor E&O Insurance, Motorcycle Insurance, Boat and RV Insurance, Flood and Winstorm..., Life Insurance, Umbrella Insurance, Term Life Insurance, Homeowners, Insurance
Education
Texas State University-San Marcos 1993 — 1996
Progressive Insurance February 2006 - December 2010
Progressive Insurance March 2004 - February 2006
Progressive Insurance November 2002 - March 2004
Fleet Bank 2000 - November 2002
Skills
Customer Service, Customer Satisfaction, Property & Casualty..., Claims Management, Liability, Workers Compensation, Commercial Insurance, Casualty, Automobile Accidents, Mathematics, Automobile Liability, Personal Injury..., Personal Injury, Customer Relations, Banking, Investment Banking, Policy Analysis, Team Management, Time Management, Science, English Grammar
Education
The College of Saint Rose 1999 — 2001
Biology/Biological Sciences, General
Schalmont High School
High School Diploma
Maxum Specialty Insurance Group July 2005 - Present
Lancer Insurance Company August 1995 - July 2004
Progressive Insurance 1991 - 1994
Skills
Risk Management, Insurance, Legal Liability, Claim, Underwriting, Property & Casualty..., Commercial Insurance, Inland Marine, Professional Liability, Workers Compensation, Brokers, Reinsurance, Liability, General Insurance, Casualty, Commercial Lines
Education
The College of Wooster 1983 — 1987
BA, Business Economics
Progressive Insurance May 2011 - Present
Stinger Ghaffarian Technologies January 2006 - March 2011
Stinger Ghaffarian Technologies (SGT) April 2005 - March 2011
InDyne, Inc. May 2003 - April 2005
Recom Technologies July 2002 - April 2003
Cuyahoga Community College February 2001 - August 2002
Lakewood Public Library July 1999 - August 2000
Kinko's July 1998 - July 1999
Skills
OS X, Windows, SQL, System Administration, Software Development, Web Development, CSS, Technical Support, Visual Studio, Linux, JavaScript, Troubleshooting, Networking, Testing
Education
The College of Wooster
Bachelor of Arts, Philosophy and English
Progressive Insurance July 2012 - Present
Waterloo Ice House May 2011 - July 2012
Quik Print of Austin, Inc. May 2010 - May 2011
FedEx Office August 2000 - March 2010
Skills
Customer Service, Customer Satisfaction, Team Building, Microsoft Office, Sales
Education
Texas State University-San Marcos 1999 — 2003
Bachelor's, Mass Communications/English
Paragon Consulting, Inc March 2011 - March 2014
ICNS/County Engineers (Cuyahoga) February 2011 - March 2011
Costco Wholesale November 2009 - December 2009
THI/Victoria (Nationwide Insurance) March 2008 - January 2009
Progressive Insurance May 1991 - November 2007
JL Goodman / Ethan Allen Furniture Gallery May 1990 - December 1990
Skills
Test Planning, Requirements Analysis, Testing, Documentation, Test Cases, SDLC, Software Documentation
Education
The College of Wooster
Bachelor of Arts, Business Economics
Self-study of Syllabus 2010 — 2010
NOSQAA
Department of Health and Human Services October 2009 - May 2011
First Data Corporation July 2006 - October 2008
AppleOne Employment Services April 2006 - June 2006
Leading Edge Personal Services September 2005 - February 2006
Texas Medicaid and Healthcare Partnership/MMC July 2004 - July 2005
Texas Medicaid and Healthcare Partnership / ACS September 2003 - July 2004
EDS Advanced Solutions / NHIC June 2002 - August 2003
Progressive Insurance March 2001 - March 2002
Dell August 2000 - February 2001
Unisys June 1996 - August 2000
Skills
Customer Service, Insurance, Research, Outlook, Call Center, Microsoft Office, Microsoft Excel, Access, Lotus Notes, PowerPoint, Microsoft Word, Customer Satisfaction, Software Documentation, Time Management, PeopleSoft, Quality Assurance, Program Management, Call Centers
Education
Texas State University 1985 — 1988
BBA, Management
Progressive Insurance December 2002 - Present
Education
Texas Tech University 1971 — 1975
Bachelors, Psychology
Cardinal Health February 2014 - Present
Cardinal Health July 2011 - February 2014
Fisher College of Business September 2010 - June 2011
Battelle June 2010 - September 2010
Progressive Insurance September 2007 - August 2009
Progressive Insurance August 2005 - August 2007
Education
The Ohio State University - The Max M. Fisher College of Business 2009 — 2011
MBA, Corporate Finance, Strategy
The College of Wooster 2001 — 2005
B.A., Mathematics
Progressive Insurance January 2010 - Present
Progressive Insurance May 2007 - December 2009
Progressive Insurance 2003 - 2007
Progressive Insurance 2002 - 2003
Progressive Insurance 2000 - 2002
Progressive Insurance 1997 - 2000
Skills
Claims Management, Claim, Property & Casualty..., Insurance, General Insurance, Training Delivery
Education
The College of Saint Rose 1990 — 1992
BA, Mathematics
Adirondack Community College 1988 — 1990
AS, Liberal Arts
The Hartford June 2013 - Present
The Hartford July 2008 - June 2013
GMAC Insurance December 2003 - June 2008
Progressive Insurance 1997 - 2003
Skills
Property & Casualty..., Commercial Insurance, Insurance, Casualty, Underwriting, Commercial Lines, General Insurance, Liability, Umbrella Insurance, Brokers, Sales Management, Salesforce.com, Strategic Planning, Customer Service, New Business Development, Disability Insurance, Direct Sales, Sales, Marketing, Sales Operations, Workers Compensation, Casualty Insurance
Education
Texas Tech University 1990 — 1993
Progressive Insurance November 1987 - Present
Progressive Insurance November 1987 - Present
Skills
Licensed pilot,..., Claim, Property & Casualty..., Insurance, Liability
Education
Texas State University-San Marcos 1980 — 1981
BBA, Marketing, with special emphasis on finance.
Progressive Insurance June 2013 - Present
Enterprise Holdings Inc. December 2001 - May 2010
Education
The College of Idaho 1997 — 2001
Bachelor of Arts (B.A.), International Business
Progressive Insurance March 2015 - Present
Progressive Insurance November 2012 - March 2015
Public Storage September 2009 - October 2012
Public Storage Inc July 2006 - September 2009
Skills
Property Management, Rentals, Leases, Selling, Investment Properties, Retail, Sales
Education
Texas State University 2008 — 2011
Bachelors, Business Administration
Texas State University 2008 — 2011
Bachelor's, Business Administration; Management
TARG - Travis Austin Recovery Group February 2014 - Present
OCPNA - Onion Creek Park Neighborhoods Alliance November 2013 - Present
Progressive Insurance February 2011 - Present
E-Light November 2009 - December 2012
Wells Fargo November 2009 - October 2011
The Hayman Company October 2008 - October 2009
Skills
Insurance, Sales Management, Sales, Customer Retention, Banking, Relationship Management, Customer Service, Mortgage Lending, Credit, Loans, Account Management, Cold Calling, Customer Satisfaction, Marketing, Leadership, CRM, Team Leadership, Management
Education
The University of Texas at Austin 2004 — 2008
Bachelor of Science in Communication, Communication and Media Studies
Texas State University
Texas Medical Association January 2010 - Present
Texas Medical Association October 1999 - January 2010
Progressive Insurance September 1994 - April 1999
Skills
Outlook, Webinar Management, CME Education..., PowerPoint, Word, Event Planning, Non-profits, Nonprofits, Fundraising, Strategic Planning, Healthcare, Program Management, Microsoft Word, Newsletters, Meeting Planning, Event Management, Research, Editing
Education
Texas State University-San Marcos
Progressive Insurance November 2011 - Present
Skills
Public Speaking, Microsoft Office, Microsoft Word, Social Media
Education
Texas State University 2010 — 2013
Justice Project NM October 2009 - Present
Stevenson & Associates, Inc April 2007 - June 2009
Progressive Insurance November 1988 - June 2004
Education
Southwest Texas State University 1972 — 1975
BS, Education
Clear Creek High School 1969 — 1972
High School Graduate, Business and Mathematics
Progressive Insurance May 2014 - Present
Progressive Insurance September 2012 - Present
Emerge Wireless January 2009 - September 2012
Texans for Rick Perry August 2009 - May 2010
Skills
Sales
Education
Texas Tech University
Bachelor of Arts (B.A.), Political Science and Government
Brite Success, LLC August 2012 - Present
Progressive Insurance October 2000 - September 2007
American Red Cross June 1999 - August 2000
Skills
Communions, Coordination Skills, Social Media, Blogging, Facebook, Leadership, Public Speaking, Event Planning, Microsoft Excel, Social Networking, Marketing, Microsoft Office, PowerPoint, Customer Service, Online Marketing, Sales, Microsoft Word, Outlook, Social Media Marketing, Marketing Communications
Education
Texas Tech University 1994 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
Kingwood High
St. Paul's
Lowe's Home Improvement 2013 - Present
Progressive Insurance May 2012 - November 2012
Texas Department of Family and Protective Services July 2007 - November 2009
Skills
Microsoft Excel
Education
Texas Tech University 2002 — 2006
Bachelor of Science (B.S.), Human Development and Family Studies, General
Rogers Processing, LLC January 2015 - Present
Self-employed April 2013 - Present
Progressive Insurance June 2011 - April 2013
Sinsations March 2003 - September 2009
Skills
Property & Casualty..., Insurance, Loans, Liability, Mortgage Lending, General Insurance
Education
Texas State University-San Marcos 2001 — 2003
Bachelor of Science (B.S.), Sociology
Progressive Insurance September 2010 - Present
Progressive Insurance May 2006 - September 2010
Progressive Insurance October 2004 - May 2006
RadioShack 1998 - 2001
Skills
Claims Management, Claims Resolution, Claims Handling, Computer Repair, Computer Hardware, Computer Program, Property Damage, Claim Investigation, General Insurance, Property & Casualty..., Commercial Insurance, Casualty, Liability, Subrogation, Claim, Insurance, Property Claims, Customer Service, Legal Liability, Professional Liability, Liability Analysis, Sales
Education
Texas Tech University 1998 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Nashville State Tech 1996 — 1998
Associate of Science (A.S.), Computer and Information Sciences, General
Bobcat Promotions January 2014 - Present
Progressive Insurance February 2011 - Present
GattiTown June 2006 - February 2011
Austin Independent School District June 2009 - June 2010
Skills
Customer Service..., Complaint handling and..., Bilingual Communications, Customer Satisfaction, Front-End Supervision, Sales Management, Team Building, Team Training, Cost Control, Cost Management, Cost Planning, Cost Reduction, Cost Reduction..., Cost Reduction..., Order Fulfillment, Social Media, Media Relations, Media Planning, Newsletters, New Media, Press Releases, Inventory Management
Education
Texas State University
Bachelor’s Degree, Mass Communication/Media Studies, Senior