Progressive Insurance
Industry: Car insurance company
DescriptionThe Progressive Corporation is one of the largest providers of car insurance in the United States. The company also insures motorcycles, boats, RVs and commercial vehicles, and provides home insurance through select companies. Progressive has expanded internationally as well, offering car insurance in Australia. Headquarters: Mayfield, Ohio, United States CEO: Tricia Griffith Number of employees: 30,000 Founders: Joseph Lewis, Jack Green
Progressive Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Progressive Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Progressive Insurance Salaries. You can even request information on how much does Progressive Insurance pay if you want to. Learn about salaries, pros and cons of working for Progressive Insurance directly from the past employees.
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11,735 Progressive Insurance employees in database. Find out everything there's to know about Progressive Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Progressive Insurance Employees
Concur January 2015 - Present
Concur Technologies February 2013 - January 2015
LG&E & KU Energy, PPL Companies September 2011 - January 2013
Humana March 2009 - September 2011
Progressive Insurance August 2005 - March 2009
Skills
Talent Management, Performance Management, Organizational..., Employee Engagement, Succession Planning, Human Resources, Leadership Development, Change Management, Organizational Design, Management, Management Development, Career Development, Organizational..., Human Capital, Coaching, SPHR
Education
University of Central Florida 2001 — 2003
Master's, Human Resources and Change Management
University of Central Florida 1996 — 2000
BSBA, Human Resources
Farmers Insurance 2009 - 2014
AIG June 2005 - June 2009
Progressive Insurance September 2003 - June 2005
American July 1998 - June 2003
Crawford & Company March 1997 - July 1998
Home Insurance Company June 1986 - March 1989
Travelers March 1979 - June 1986
Skills
Liability, Legal Liability, Commercial Insurance, Litigation Management, Casualty Insurance
Education
Western State University College of Law 1982 — 1986
Doctor of Law (J.D.), Law
University of California, Santa Barbara 1974 — 1978
Bachelor of Arts (B.A.), Business Economics
Classical Conversations June 2014 - Present
Classical Conversations June 2014 - Present
Classical Conversations January 2013 - December 2013
Classical Conversations January 2012 - December 2012
Progressive Insurance December 2005 - December 2006
Skills
Customer Service, Training, Social Media, Team Building, Editing, Staff Development, Teaching, Public Speaking, Marketing, Coaching
Education
University of California, San Diego 2000 — 2004
Bachelor of Arts (BA), Writing and Literature
Gainsco May 2013 - Present
Gainsco January 2011 - April 2013
Gainsco July 2008 - December 2010
Gainsco April 2007 - June 2008
Progressive Insurance August 2005 - April 2007
Skills
Claim, Property & Casualty..., Insurance, Liability, Casualty Insurance, Claims Management, General Insurance, Legal Liability, Underwriting
Education
University of Central Florida
Bachelor of Arts (BA), Mass Communication
Blue Waters Mortgage and Real Estate August 2013 - Present
Progressive Insurance December 2007 - June 2013
Skills
Strategic Planning, Financial Services, Mortgage Lending, Residential Homes, Real Estate Transactions, Real Estate Financing, Communication, English, Real Estate, Wealth Management, Strategic Financial..., Asset Management, Refinance
Education
University of California, San Diego 2003 — 2007
Bachelor of Arts (B.A.), Economics
Jesuit High School Sacramento, CA 1999 — 2003
Progressive Insurance September 2013 - Present
P2 Energy Solutions April 2004 - July 2013
Tobin International, Ltd February 2001 - April 2004
Colorado State University – Denver Extension November 1998 - November 2001
TRW Incorporated August 2000 - February 2001
GeoGraphix Incorporated March 1996 - August 2000
Woodward-Clyde Federal Services November 1990 - February 1996
Kaldveer Associates March 1990 - November 1990
Chevron USA February 1989 - March 1990
Q.C. Data Collectors June 1987 - February 1989
Skills
Oil, Budgeting, Databases, ArcGIS, GIS, Strategic Planning, Management, Business Development, Energy, Spatial Analysis, Microsoft Office, Microsoft Excel, Recruiting, PowerPoint, Analysis, Enterprise Software, Software Documentation, Software Project..., Software Quality..., Embedded Software, Quality Assurance, Quality Management, Team Management, Visual Basic, SharePoint, Test Management, Test Planning, Manual Testing, Regression Testing, Geological Mapping, Petroleum Geology, System Testing, Project Management, MS Project, Agile Methodologies, ERP, Petroleum, Budgets, Program Management, SDLC, Cross-functional Team..., Unix, Resource Management, Requirements Analysis, Project Planning, Leadership, Integration, Business Analysis, Business Process..., Requirements Gathering
Education
University of Colorado 1982 — 1986
Bachelor of Arts; Bachelor Arts, Geology; Economics
University of California, Santa Barbara 1985 — 1985
Saddleback Valley Christian Schools March 2012 - Present
Iteris, Inc. October 2007 - June 2008
Arbonne International June 2006 - July 2007
ICU Medical, Inc. February 2004 - May 2006
Automobile Club of Southern California June 2001 - February 2004
Automobile Club of Southern California January 2000 - June 2001
EER Systems, Inc. August 1998 - December 1999
Progressive Insurance May 1996 - August 1998
Education
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts (B.A.), Business/Economics
Progressive Insurance March 2013 - Present
Campus Village at Auraria June 2010 - January 2013
US Army September 2005 - January 2010
Skills
Intelligence Analysis, Military, Army, Critical Thinking, Organizational..., National Security, Security Clearance, Leadership, Public Speaking, Crisis Management, Military Experience, Intelligence, Military Operations, Microsoft Office, Military Training
Education
University of Colorado Colorado Springs 2013 — 2015
Master of Public Administration (MPA), Homeland Security and Emergency Management
University of Colorado at Denver 2010 — 2012
Bachelor of Arts (B.A.), English Writing
Netskope June 2015 - Present
Atlantis Law, LLP January 2014 - June 2015
Alder Law October 2012 - September 2013
Robinson Calcagnie Robinson Shapiro Davis, Inc. January 2011 - November 2012
Robinson, Calcagnie, & Robinson July 2008 - December 2010
Progressive Insurance January 2006 - June 2007
Skills
Legal Research, Product Liability, Mediation, Personal Injury, Civil Litigation, Alternative Dispute..., Litigation, Torts, Personal Injury..., Depositions, Trials, Courts, Legal Writing, Class Actions, Automobile Accidents, Medical Malpractice, Document Review, Westlaw, Wrongful Death, Public Liability, Family Law, Legal Issues, Business Litigation, Bankruptcy, Immigration Law, Estate Planning, SaaS, Sales, Cloud Computing
Education
Whittier Law School 2007 — 2010
Juris Doctor
University of California, Santa Barbara 2000 — 2004
BA
Los Altos High 1996 — 2000
High School Diploma
Progressive Insurance May 2013 - Present
University of Central Florida March 2010 - May 2013
Susan G. Komen November 2011 - May 2012
The Pointe at Central June 2010 - December 2010
Nathaniel E. Green, P.A. December 2009 - December 2009
Skills
Higher Education, Research, Microsoft Office, Event Planning, PowerPoint, Microsoft Excel, Microsoft Word, Teaching, Community Outreach, Editing, Fundraising, Customer Service, Event Management, Outlook, Teamwork, Data Entry, Volunteer Management, Leadership, Critical Thinking, Time Management, Public Speaking, Data Analysis, Nonprofits, Budgets, Insurance, Strategic Planning, Facebook, Administration, Training, Administrative..., Negotiation, Leadership Development, Office Management, Coaching, Conflict Resolution, Proofreading, Claim, Office Administration, English, Telephone Skills, Customer Satisfaction, Community Development, Liability
Education
University of Central Florida 2009 — 2012
Bachelor's Degree, Political Science and Government
Progressive Insurance September 2015 - Present
Travelers February 2014 - September 2015
Publix Super Markets July 2011 - February 2014
TheatreUCF August 2010 - May 2012
University of Central Florida December 2008 - December 2011
Skills
Microsoft Office, Proficient Typing Skills, Spanish
Education
University of Central Florida 2008 — 2013
Bachelor of Arts (B.A.), Theatre Studies
University of Minnesota-Twin Cities 2007 — 2008
TorreyCove Capital Partners LLC December 2014 - Present
Progressive Insurance June 2011 - December 2014
U.S. Department of Commerce March 2011 - June 2011
Alliance Wealth Strategies February 2010 - March 2011
Skills
Public Speaking, Customer Service, Microsoft Office, Microsoft Excel, Social Media, Public Relations, PowerPoint, Outlook, Microsoft Word, Leadership, Social Networking, Program Management, New Business Development, Management, Government, Facebook
Education
University of California, Santa Barbara 2009 — 2011
B.A., Business Economics, Minor in Applied Psychology
Progressive Insurance January 2015 - Present
Gamboas Body & Frame August 2012 - September 2014
Farmers Insurance Group of Companies November 2010 - September 2012
Esurance June 2007 - November 2010
Progressive Insurance August 2005 - June 2007
Skills
Insurance, Auto Claims, Claims Resolution, Litigation Management, Casualty, Liability, Claims Management, Claim, Legal Liability, Customer Service, Property & Casualty..., Property Damage, Litigation
Education
University of California, Santa Cruz 2001 — 2005
Bachelor's, American Studies
Suncoast Credit Union September 2013 - Present
Progressive Insurance 2012 - 2013
Lowe's Home Improvement November 2004 - April 2012
The E.W. Scripps Company May 2007 - July 2009
Skills
Property & Casualty..., Insurance, Casualty, General Insurance, Liability, Kitchen & Bath Design, Chyron, Customer Service, Graphic Design, Graphics, Sales, Animation, Customer Retention, Marketing, Retail Banking, Banking, Video Production, Customer Satisfaction, Team Building
Education
University of Central Florida 2001 — 2005
Bachelor's degree, Mass Communication/Media Studies
Great Oak Construction, Inc. April 2013 - Present
Southwest Ohio Property Preservation May 2010 - April 2013
Westfield Group/Westfield Insurance May 1997 - June 2010
Progressive Insurance April 1996 - May 1997
American Modern Insurance Group August 1993 - September 1995
Skills
16 years as a claims..., Fire, water, smoke,..., Property Damage, Underwriting, Commercial Insurance, Claims Management, Commercial Lines, Subrogation, Casualty, Insurance, Foreclosures, Sellers, Property, Legal Liability, Casualty Insurance, Customer Service, Workers Compensation
Education
University of Cincinnati 1987 — 1991
Criminal Justice
Glen Este 1987 1983 — 1987
Progressive Insurance May 1999 - Present
Immaculate Heart of Mary Children's Liturgy August 2010 - Present
Immaculate Heart of Mary Parish September 2007 - Present
Immaculate Heart of Mary Parent's Association January 2012 - June 2014
Immaculate Heart of Mary January 2009 - January 2012
Barnes-Jewish Hospital November 1994 - May 1999
K. C. Masterpiece Barbecue & Grill May 1994 - November 1998
Skills
Claim, Liability, Insurance, Legal Liability, Mediation, Liability Analysis, Claim Investigation, Accident, Claims Resolution, Property & Casualty..., Product Liability, Casualty, Civil Litigation, Personal Injury
Education
University of Missouri 1990 — 1995
Bachelor of Arts, Psychology
University of Central Florida 1992 — 1993
Bachelor of Science (BS), Psychology
PRO Unlimited (onsite @ Facebook) July 2015 - Present
Google August 2014 - July 2015
Kforce Inc. January 2010 - August 2014
Accountants International August 2006 - June 2009
The TemPositions Group of Companies June 2004 - June 2006
Progressive Insurance June 2002 - June 2004
Explorer Insurance November 2000 - November 2002
Industrial Light & Magic 2001 - 2002
Skills
Temporary Placement, Employee Benefits, Training, Temporary Staffing, Talent Acquisition, Applicant Tracking..., College Recruiting, Recruiting, Technical Recruiting, Sourcing, Executive Search, Internet Recruiting, Contract Recruitment, Onboarding, Human Resources, CRM, Employee Relations, Employee Training, Finance, Hiring, Interviews, Leadership, Management, Networking, New Hire Orientations, Personnel Management, Sales, Staffing Services, Benefits Negotiation, Cold Calling, Consulting, Job Fairs, Permanent Placement, Screening, Screening Resumes, Time Management
Education
American Staffing Association 2009 — 2009
Certified Staffing Professional Designation
University of California, Santa Barbara 1995 — 1998
BA
Calliber July 2013 - Present
Progressive Insurance June 2000 - July 2013
Progressive Insurance June 2000 - July 2013
Sterling Insurance, A Windsor Health Group Company 1993 - 1999
Skills
Insurance Adjusting, Property & Casualty..., Commercial Insurance, Information Technology, Customer Service, Estimates
Education
University of Central Oklahoma 1992 — 1993
Business Administration and Management, General
Wright Career College 1992 — 1993
Associate's Degree, Accounting and Business/Management
Legal June 2014 - Present
Siemens Energy May 2014 - April 2015
ABC Legal Services July 2012 - April 2014
ABC Legal Services December 2010 - July 2012
Progressive Insurance May 2010 - December 2010
Skills
Excellent Personal..., Administrative..., Customer Service, Outlook, Data Entry, Management, Office Management, Administration, Microsoft Excel, Time Management, Office Administration, Access, Microsoft Office, Invoicing, Administrative...
Education
Coconut Creek High School 2002 — 2005
High School Diploma, High School/Secondary Diploma Programs
University of Central Florida
General Studies, General Studies
Progressive Insurance October 2013 - Present
Progressive Insurance September 2010 - October 2013
Progressive Insurance December 2004 - September 2010
Progressive Insurance September 2002 - September 2004
Board of education, Yamanashi prefecture, Nirasaki city, Japan June 1999 - June 2002
Skills
PowerPoint, Employee Relations, Event Planning, Management, Microsoft Excel, Customer Service, Leadership, Team Building, Microsoft Office
Education
University of California, Santa Barbara 1994 — 1999
York High School, Monterey, Ca 1990 — 1994
State Farm Insurance Company August 2008 - Present
State Farm Insurance Cos 2002 - Present
African-American Chamber of Commerce 2009 - 2010
Delta Sigma Theta Sorority, Inc. 1997 - 2010
State Farm Insurance October 2002 - December 2007
Progressive Insurance 1999 - 2002
Skills
Health Insurance, Property & Casualty..., Insurance
Education
University of Cincinnati 1992 — 1997
BA, Communication Arts
Walnut Hills HS 1988 — 1992
Garzor Insurance August 2008 - Present
Woodmen of the World March 2011 - Present
AIG Agency Auto November 2006 - November 2008
Nationwide Insurance June 2004 - December 2005
Progressive Insurance October 2002 - June 2005
Skills
Property & Casualty..., Insurance, Casualty, Commercial Insurance, General Insurance, Legal Liability, Underwriting, Liability, Life Insurance, Workers Compensation, Health Insurance, Professional Liability, Sales, Customer Service, Commercial Lines, Claim, Claims Management, Marketing, Sales Management, Team Building, Casualty Insurance, Disability Insurance, Management
Education
University of Central Florida 1999 — 2001
Bachelors of Art, Organizational Communication
International Risk Management Institute (I.R.M.I) 2012 — 2013
Construction Risk and Insurance Specialist (CRIS), Construction Risk and Insurance Specialist (CRIS)
The Welch Group, LLC May 2012 - Present
Progressive Insurance August 2011 - May 2012
Skills
Personal Auto, Variable Life
Education
Chantilly High School
National Career Institute
University of Central Florida
Progressive Insurance June 2012 - Present
Bridgestone / Firestone Complete Auto Care Company February 2010 - May 2012
Amscot Financial Services August 2009 - February 2010
Oerther Foods Inc January 2003 - August 2009
McDonald's Corporation June 2008 - December 2008
Skills
Customer Service, PowerPoint, Word, Promotions, Microsoft Office, Advertising, Excel, Facebook, Public Speaking, Retail, Coaching, Customer Relations, Team Building, Administrative Support, Microsoft Word, Microsoft Excel
Education
Webster University 2010 — 2013
Master of Business Administration (MBA), MBA
University of Central Florida 2007 — 2009
Bachelor of Arts, Business Administration / Marketing
Charles Schwab April 2013 - Present
Avery Dennison February 2010 - August 2011
PNC Financial Services Group June 2008 - February 2010
Progressive Insurance April 2004 - May 2008
Bright Side April 2001 - April 2004
Agilysys January 2000 - April 2001
IMS Company November 1998 - January 2000
Juvenile Diabetes Research Foundation July 1995 - November 1998
Skills
Integrated Marketing, Strategic Communications, Marketing Strategy, Strategic Planning, Change Management, Mergers, Crisis Communications, Corporate Branding, Employee Engagement, Corporate Communications, Social Media, Video Production, Content Management, Internal Communications, B2B Marketing, B2C marketing, Executive Communications, Brand Awareness, Cross-functional Team..., Copywriting, Communication Training, Global Communications, Marketing Communications, Budgets, Newsletters, Leadership, Organizational..., Public Relations, Marketing, Media Relations, Management, Team Building, Communications Planning, Advertising, B2B
Education
University of Cincinnati
BFA, Broadcasting
McKenzie & Snyder LLP August 2013 - Present
WilmerHale October 2012 - August 2013
Warden Law Firm, LLC November 2011 - November 2012
Eagen & Wykoff Co., L.P.A. March 2010 - October 2010
The Ohio Innocence Project May 2009 - May 2010
Progressive Insurance April 2003 - August 2008
Skills
Claims Resolution, Claims Handling, Claim Investigation, Property & Casualty..., Legal Research, Litigation, Personal Injury, Arbitration, Litigation Support, Liability, Workers Compensation, Claim, Civil Litigation, Product Liability, Courts, Legal Writing, Trials, Appeals
Education
University of Cincinnati College of Law 2008 — 2011
JD, Cum Laude, Legal Studies
Wright State University 1997 — 2002
B.S., Biology
Progressive Insurance August 2013 - Present
Reflectx Services March 2012 - July 2013
Enterprise Rent-A-Car March 2002 - March 2011
Skills
Account Management, Recruiting, Talent Acquisition, Customer Service, Building Relationships
Education
University of Central Florida - College of Business Administration 1999 — 2001
Management, Information Systems
LSU Health Sciences Center Dental StudentUCSFSeptember 2010 - June 2014
AmeriPark 2008 - 2010
Progressive Insurance July 2005 - December 2007
Skills
Customer Service, PowerPoint, Microsoft Excel, Healthcare, Microsoft Office, Research, Social Networking, Event Planning
Education
University of California, San Francisco 2010 — 2014
DDS, Dentistry
University of Southern California - Marshall School of Business 2001 — 2005
BS, Real Estate Finance
Bellarmine College Preparatory 1997 — 2001
Target June 2013 - Present
Target August 2011 - June 2013
Target June 2007 - August 2011
Progressive Insurance August 2006 - July 2007
Florida Department of Corrections July 2003 - August 2006
Skills
Asset Protection, Store Management, Inventory Control, Inventory Management, Retail, Internal Investigations, Customer Service, Loss Prevention, Organized Retail Crime, Merchandising, Leadership, Big Box, Private Investigations, Team Building, Shrinkage, Investigation, Driving Results, Training, Inspiring Teams
Education
University of Central Florida 1999 — 2003
Bachelor of Arts, Criminal Justice
Alexander W. Dreyfoos Jr. School of the Arts 1993 — 1999
High School, Visual Arts, 7-12
Progressive Insurance Problem ManagementProgressive InsuranceMay 1999 - Present
Progressive Insurance May 1999 - Present
Skills
ITIL, Team Building, IT Management, Problem Management, Vendor Management, Process Improvement, Leadership, Incident Management, Team Leadership, Mobile Devices, .NET, IT Strategy, SDLC, Disaster Recovery, SharePoint, IT Service Management, Analysis, Business Analysis, Visio, Software Documentation
Education
University of Cincinnati 1993 — 1997
Bachelor's degree, Music, Computer Science
University of Cincinnati 1993 — 1996
Progressive Insurance February 2015 - Present
Park Here LLC 2011 - December 2014
Keller Williams at the Parks August 2013 - October 2014
Maingate Valet 2010 - 2011
ETourandTravel 2009 - 2010
Ted Thomas Inc. 2006 - 2007
Skills
5C Analysis, Case Studies, Market Demand Analysis, Break-even, Sales, Building Customer..., Customer Lifetime Value, Marketing Mix, Market Segmentation, Marketing Research, Dimensions of..., Consumer Behavior, Services Marketing, Marketing Intelligence, Strategic Management, International Business, Consumer Behaviour, Customer Service, Segmentation, Training, Business Strategy
Education
University of Central Florida 2010 — 2012
Bachelor of Arts (B.A.), Marketing
LUCKY SEVEN VINTAGE August 2012 - Present
Progressive Insurance May 2005 - April 2012
Borders July 1999 - May 2005
Skills
Mid Century Modern..., VINTAGE FURNITURE, MId Century Design, Vintage Furniture Resale, Sales Management, Team Management, Home Staging, Vintage, ETSY, Online Auctions, auction, Auctions, Store Management, Resale pricing and..., Interior Design, Inventory Management, Making Connections, Building Connections, Building Strong..., Facebook Marketing, People-oriented, Inspiring People, Mac OS, Strategic Leadership, Independent Thinking, WordPress, Blog Marketing, Internet Resources, Highly resourceful, Resourceful..., Timely Delivery, Creative Problem Solving, Root Cause Problem..., Leadership, Start-ups, Selling
Education
University of Central Florida 2005 — 2008
Insurance Certification, Insurance
Valencia Community College 2000 — 2002
Associate's degree, General Education
Mitchell International January 2012 - Present
Helzberg Diamonds 2010 - 2011
Progressive Insurance 2007 - 2009
AIG 2006 - 2007
Enterprise Rent-A-Car 2004 - 2006
Drinker Biddle & Reath LLP June 2001 - June 2003
Skills
Training, Sales, Analysis, Claim, Negotiation, B2B, Risk Management, Microsoft Excel, Salesforce.com, Property Damage, Cold Calling, Account Management, Customer Retention, Sales Process, Sales Operations, Lead Generation, Customer Satisfaction, Direct Sales, New Business Development, Selling, Leadership, Strategy, Inventory Management, SaaS, Process Improvement, Business Development, Cross-functional Team..., Market Research, Marketing, Strategic Planning, Contract Negotiation, Retail, Management, CRM, Sales Presentations, Team Leadership, Time Management, Customer Service, Competitive Analysis, Budgets, Product Management, Recruiting, Team Building, Forecasting
Education
University of California, Santa Cruz 1997 — 2001
Bachelor of Arts (x2), Environmental Studies, Political Science
USAA September 2013 - Present
Toyota Financial Services February 2007 - September 2013
Toyota Financial Services, USA February 2007 - September 2013
Progressive Insurance 2004 - 2007
Skills
Market Research, Segmentation, Analytics, Customer Insight, Competitive Intelligence, Marketing Research, Competitive Analysis, Quantitative Research, Market Analysis, Consumer Behaviour, Focus Groups, Strategy
Education
University of Cincinnati 1988 — 1992
Bachelor of Arts (B.A.), Organizational Communication, General
Liberty Mutual Insurance July 2013 - Present
Westlake Financial Services June 2011 - April 2012
Progressive Insurance August 2003 - July 2011
Skills
Business Analysis, Claim Investigation, Customer Service, Liability Analysis, Litigation Management, Analysis, Claims Handling, Data Analysis, Microsoft Office, Property & Casualty..., Insurance, Claim, Liability, General Insurance
Education
University of California, San Diego 1989 — 1991
Bachelor of Arts (B.A.), Communication, General
Progressive Insurance January 2005 - Present
Marriott International May 2001 - December 2004
Early Academic Outreach Program September 2000 - June 2004
California Employment Development Department 1999 - August 2000
Skills
Insurance, Liability, Claims Management, Casualty, Property, Claim, Customer Service, Claim Investigation, Property Damage, Liability Analysis, Claims Resolution, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Leadership Development, Team Building, Commercial Lines, Legal Liability, Claims Handling, Property & Casualty..., Litigation Management, Property, Subrogation
Education
University of California, San Diego 2000 — 2004
Bachelor, Human Development
Explorer Insurance / ICW Group, Inc. February 2000 - February 2011
Progressive Insurance January 1986 - January 2000
Progressive Insurance / United Financial Adjusting Company 1992 - 1998
Progressive Insurance 1988 - 1992
Lehigh Design 1985 - 1986
Skills
Risk Management, Auto, Casualty, Property & Casualty..., Insurance, Liability, Commercial Insurance, General Insurance, Claim, Subrogation, Litigation Management, Team Building, Analysis, Management, Executive Management, Legal Liability, Negotiation, Liability Analysis, Commercial Lines, Claims Management, Leadership, Underwriting, Professional Liability, Claim Investigation, Brokers, Casualty Insurance
Education
University of Central Florida 1979 — 1983
B.A., Organizational Communications, Speech
Liberty Mutual Insurance November 2012 - Present
Liberty Mutual Insurance May 2007 - November 2012
Progressive Insurance January 2005 - May 2007
Skills
Term Life Insurance, Insurance, General Insurance, Legal Liability, Claim, Fixed Annuities, Homeowners, Life Insurance, Training, Sales, Underwriting, Microsoft Office, Long-term Care, Public Speaking, Risk Management, Financial Analysis, Small Business, Health Insurance, Umbrella Insurance, Disability Insurance, Property & Casualty..., Strategic Planning, Marketing Strategy, Commercial Insurance, Leadership, Marketing, Customer Service, Coaching, New Business Development, Casualty, Management, Sales Operations, Liability, Workers Compensation, Account Management
Education
University of California, San Diego 2000 — 2004
Villa Park High School
Progressive Insurance February 2015 - Present
Moskowitz, Mandell, Salim & Simowitz, P.A. November 2010 - Present
American Gulf Insurance October 2008 - October 2010
Broward Count Public Defender August 2005 - October 2008
Skills
Civil Litigation, Litigation, Trials, Commercial Litigation, Legal Writing, Legal Research, Criminal Defense..., Jury Trials, Contract Negotiation, Westlaw, Corporate Law, Foreclosures, Motions, Legal Discovery, Depositions, Mediation, Training, Sales, Leadership, Courts, Criminal Defense, Microsoft Excel, Management, Research, Microsoft Word, Microsoft Office, Trial Practice
Education
University of Miami School of Law 2002 — 2005
Juris Doctor (J.D.)
University of Central Florida 1998 — 2002
Bachelor's Degree, Public Relations, Advertising, and Applied Communication/Minor in Marketing
Infinity Insurance August 2013 - Present
Ditman's Key Service 2008 - Present
Progressive Insurance March 2006 - June 2008
Kemp-Hable Financial May 2005 - February 2006
Skills
Management, Customer Service, Sales, Property Claims, Claims Management, Claims Investigations, Locksmithing
Education
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts (B.A.), Geography/Global Studies
Progressive Insurance September 2013 - Present
Imagineeering of Colorado 2001 - Present
Verizon Business 2007 - 2013
Entegris 2004 - 2006
Underwater Connection 1998 - 2005
Agilent Technologies 1999 - 2001
Hewlett-Packard 1981 - 1999
Skills
Master Instuctor,..., Privat Pilot, AOPA..., Vendor Management, PMP, CRM, Process Improvement, Quality Assurance, Agile Methodologies, Project Management, SDLC, Testing, Management, Program Management, Telecommunications, Requirements Analysis, Visio, Integration, Software Project..., Business Analysis, Databases, Cross-functional Team..., IT Management, Software Development, Cloud Computing, Product Management, Business Process..., Analysis, Change Management, Enterprise Software, Requirements Gathering, SQL, Team Leadership, Test Planning, Test Management, Scrum, User Acceptance Testing, Disaster Recovery, Data Center, Business Requirements, ITIL, IT Strategy, Software Quality..., SharePoint, Oracle, Resource Management, CMMI, MS Project
Education
University of Colorado at Colorado Springs 1999 — 2003
Masters, Business Administration, 3.75
National Technological University 1986 — 1993
Master of Science (MS), Computer Science, 3.2
Washington State University 1977 — 1981
Bachelors of Science, Electrical and Electronics Engineering, 3.36
Linked In
KLA Industries December 2013 - Present
Total Quality Logistics February 2012 - March 2013
Farmers Insurance May 2009 - February 2012
MedPro Staffing 2007 - 2008
ACA Talent June 2006 - September 2007
Progressive Insurance 2004 - 2006
Skills
Interviewing, Sourcing, New Business Development, Contract Negotiation, Contract Management, Building Relationships, Brand Development, Training, Interviews, Recruiting, Human Resources, Leadership Development, Marketing, Talent Acquisition, Technical Recruiting, Business Development, Temporary Staffing, Sales, Employee Relations, Management, Customer Service, Strategic Sourcing, Time Management, Applicant Tracking..., Logistics, Executive Search, Transportation, Cold Calling, College Recruiting, Coaching, Talent Management, New Hire Orientations, Contract Recruitment, Networking, Sales Operations, Temporary Placement, Leadership, Account Management, Team Building, Hiring, Sales Management, Onboarding, Staffing Services
Education
Stratford Career Institute 2007 — 2008
Certificate, Business Management
University of Cincinnati 1993 — 1999
BA, Communication
Re/Max Professionals November 2007 - Present
Re/Max Professionals 2007 - 2015
Progressive Insurance June 1999 - December 2004
Skills
Relocation, Short Sales, Foreclosures, Residential, Real Estate, First Time Buyers, First Time Home Buyers, Sellers, Single Family Homes, Distressed Property, REO, Condos, Luxury, Buyer Representation, Listings, Residential Homes, Property, Townhomes, Move Up Buyers, Investors, New Home Sales, Relocation Buyers, Buyers, Rentals, Vacation Homes, ABR, Home Staging, Seniors, Resellers, Investment Properties, Referrals, Real Property, SFR, FHA, Real Estate Transactions, Sales, HUD, e-PRO, New Homes, Council of Residential..., Income Properties, National Association of..., 1031 Exchanges, Listing Homes, Seller Representation
Education
University of Colorado Boulder 1995 — 2000
Business Management
Marsh & McLennan Companies, Inc. August 2014 - Present
Progressive Insurance March 2012 - August 2014
Progressive Insurance November 2008 - February 2012
Progressive Insurance September 2007 - October 2008
Skills
Negotiation, Vendor Management, Conflict Resolution, Solution Provider, Claims Management, Account Management, Data Analysis, Policy, Management Consulting, Team Leadership, Business Strategy, Solution Selling, Public Speaking, Program Management, Strategic Partnerships, Process Improvement, Sales, Customer Service, Strategic Planning, Team Building, Insurance, Cross-functional Team..., Property & Casualty..., Product Management, Marketing, Leadership, Project Management, Management, Microsoft Office, Analysis, Operations Management, Subrogation, Business Analysis, Coaching, Claims Resolution, Customer Satisfaction, Change Management, Human Resources, Liability, Performance Management, Property Damage, CRM, Customer Retention
Education
UCSB 2003 — 2007
History, Global and International Studies
Elevate Services September 2014 - Present
ALEXI Professional Services, Inc. February 2013 - Present
InvoicePrep June 2013 - Present
The Main Street America Group March 2011 - February 2013
Louisiana Citizens Property Insurance Corporation May 2008 - October 2010
CNA Insurance June 2006 - May 2008
Renaud Cook Drury Mesaros May 2005 - June 2006
Progressive Insurance July 2003 - April 2005
Zurich North America July 2001 - July 2003
Querrey & Harrow, Ltd. September 1997 - July 2001
Skills
Insurance Law, Litigation Management, Claims Management, Insurance Bad Faith, Insurance Coverage, Alternative Dispute..., Insurance Defense..., Class Actions, Insurance, Claim, Mediation, Arbitration, Public Liability, Subrogation, Civil Litigation, Product Liability, Litigation, Personal Injury, Workers Compensation, Trials, Defense, Courts, Hearings, Legal Liability, Corporate Law, Legal Assistance, Property & Casualty..., Corporate Governance, Trial Practice, Liability, Medical Malpractice, Personal Injury..., Motions, Depositions, Bad Faith, Professional Liability, Torts, Construction Law, Wrongful Death, Dispute Resolution, Liability Analysis, Dispute, Legal Writing, Property Damage, Automobile Accidents, Toxic Tort, Legal Research, Appeals, Litigation Support, Legal Issues
Education
Sandra Day O'Connor College of Law at Arizona State University 1992 — 1995
Doctor of Law (J.D.), Law
University of California, Santa Barbara 1987 — 1990
Bachelor of Arts (B.A.), Psychology
DH Pace May 2013 - Present
Lee's Summit Baseball Association April 2005 - Present
Progressive Insurance November 2010 - May 2013
Farmers Insurance June 2007 - November 2010
Skills
Adult CPR, Teaching, Public Speaking, Payroll, Schedule, Customer Service, Property Damage, Training, Subrogation, Insurance
Education
Central Missouri State University 2001 — 2006
Bachelor of Science in Education (B.S.E), Theatre/Theater, Speech Communication Education (9-12)
University of Central Missouri 2001 — 2006
Bachelor of Education (B.Ed.), Theatre/Theater
Progressive Insurance October 2007 - Present
Progressive Insurance 2007 - Present
Eagle Aviation Services & Technology Inc. October 2005 - September 2007
VT Griffin Services, Youngstown ARS September 2000 - October 2005
Health Environmental Loss Prevention Inc. September 1995 - October 2000
State of Ohio BWC Div. Safety & Hygiene August 1992 - August 1995
Health Environmental Loss Prevention, Inc. March 1983 - August 1992
Skills
Quality Assurance, Workers Compensation, NFPA, Risk Management, Emergency Management, Risk Assessment, Facilities Management, Program Management, Process Improvement, Training, Government, Policy, Team Building, Contract Management, Investigation, Operations Management, Private Investigations, Strategic Planning, Project Management, Contract Negotiation, Employee Training, Team Leadership, Time Management, Project Planning, Budgets, Management, Accident Investigation, Six Sigma, Leadership, Security, OSHA Certified, Safety, Construction Safety
Education
Mid America Training Institute 2007 — 2008
Certified, OSHA 501 Train-the-Trainer Industrial Safety
Defense Security Services Academy 2007 — 2007
Certificate, Security
Villanova University 2005 — 2006
Master Certificate Six Sigma/Lean, Six Sigma Green, Black, Lean & Masters Belts
University of Cincinnati 1983 — 2000
Certificate, Environmental Hazard Abatement
Various Vocational Career Training 1979 — 2000
Certification, Safety, Environmental, Logistics
Community College of US Air Force 1990 — 1999
9-Level Master Journeyman, Risk Management/Explosive Safety/Fire Prevention
Ohio BWC Occupational Center for Safety & Health 1990 — 1993
Certification, Occupational Safety & Health
Community College of US Air Froce 1987 — 1989
9 Level Master Journeyman, Bio-Environmental Engineering
Community College of US Air Force 1980 — 1987
9 Level Master Journeyman, Flight Engineer
Youngstown State University 1979 — 1983
Safety Management
RSND Group February 2013 - May 2014
Progressive Insurance February 2012 - May 2013
Starwood Hotels & Resorts Worldwide, Inc. August 2008 - February 2012
University of Colorado Boulder, School of Architecture & Planning December 2006 - May 2008
Premier Image Agency October 2006 - December 2007
Guess?, Inc. May 2006 - August 2006
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Food & Beverage, Tourism, Revenue Analysis, Sales, Customer Service, Management, Microsoft Office
Education
University of Colorado at Boulder 2004 — 2008
Bachelor, Environmental Design
Progressive Insurance December 1999 - Present
Royal Automotive June 1993 - November 1999
Skills
Property, Management, Business Strategy, Leadership, Process Improvement, Operations Management, Customer Service, Insurance, Liability, Property & Casualty..., Risk Management, Strategic Planning, Casualty, Property Damage, Claims Management, Claim Investigation, Legal Liability
Education
University of Charleston 2010 — 2011
MBA, Business
University of Charleston 1994 — 1998
BA, Music Business
Julia Sauget Photography LLC June 2010 - Present
CNA Insurance November 2013 - September 2014
Charley's Angels Premier Newborn Hospital Photography February 2013 - November 2013
USAA 2012 - 2013
Dress Barn July 2010 - July 2012
Progressive Insurance 2007 - 2010
Dress Barn April 2005 - April 2007
Education
University of Colorado at Colorado Springs
Bachelor of Arts (B.A.), Visual and Performing Arts (Emphasis in Photography)
Progressive Insurance May 2015 - Present
Florida Department of Agriculture and Consumer Service January 2014 - May 2015
Florida Deaprtment of Children and Families August 2011 - January 2014
Florida Department of Business and Professional Regulations August 2010 - August 2011
Skills
Government, Policy, Legal Research, Public Policy, Legal Writing, Criminal Law, Policy Analysis, Courts, Legislative Relations, Litigation, Administrative Law, Civil Litigation, Westlaw, Enforcement, Mediation, Criminal Justice, Legislation, Trials, Public Administration, Appeals, Public Speaking, Community Outreach, Investigation, Nonprofits, Microsoft Office, Microsoft Excel, Research, Fraud, Leadership, Emergency Management, Outlook
Education
University of Central Florida 2012 — 2015
Graduate Student, Masters in Criminal Justice
University of Central Florida 2012 — 2015
All lines claims adjuster, Insurance
Florida International University 2006 — 2009
Bachelor of Science in Criminal Justice, Criminologist
Zarwin Baum June 2015 - Present
Campbell Campbell Edwards & Conroy January 2012 - May 2015
Deasey, Mahoney, Valentini & North, Ltd. September 2005 - January 2012
Progressive Insurance September 2003 - September 2005
Education
Villanova Law School 1999 — 2002
J.D.
University of California, Santa Barbara
Fortegra July 2015 - Present
Fortegra May 2012 - July 2015
Carolina Casualty Insurance Group, LLC April 2010 - May 2012
QBE Regional Insurance May 2009 - April 2010
QBE Regional Insurance January 2006 - May 2009
Progressive Insurance October 2003 - January 2006
Skills
Property & Casualty..., Casualty, Actuarial Science, Liability, General Insurance, Insurance, Commercial Insurance, Professional Liability, Catastrophe Modeling, Commercial Lines
Education
University of Colorado Boulder 1998 — 2003
B.A., Mathematics
University of Colorado Boulder 1998 — 2003
B.A., Economics
University of Colorado Boulder 1998 — 2003
Certificate, Actuarial Science
Progressive Insurance August 2011 - Present
Alorica December 2010 - August 2011
IN-N-OUT May 2005 - August 2011
GLAAD 2010 - 2010
Fontainebleu Optional Housing June 2008 - September 2008
United Latino Students November 2007 - June 2008
Skills
Customer Service, Emotional Intelligence, Training, Management, Team Building, Negotiation, Interpersonal Skills, Confidentiality, Communication, Microsoft Excel
Education
University of California, Santa Barbara 2006 — 2010
Bachelor of Arts, Sociology
Progressive Insurance August 2015 - Present
The Buckle, Inc. June 2015 - August 2015
Wet Seal, Inc April 2009 - January 2015
Skills
Customer Service, Calculator, Management, Computer Literate, Visual, Communication, Community Service, Children, Listening to customers, Listening Skills, Passion for Helping..., Hard Worker, Team Leadership, Patient, Creativity, Insightful, Fairness, Estimating, Flexible Working, Persistent, Trust, Critical Thinking, Persuasion Skills, Organization, Determined, Apparel, Social Skills, Fashion, Fairness Opinions, Time Management, Visual Basic, Flexible Schedule, Teamwork, Microsoft Excel, Social Networking, Microsoft Office, Microsoft Word
Education
Central Missouri State University 2011 — 2015
Bachelor of Science (B.S.), Fashion Textiles of Clothing and Business
University of Central Missouri 2011 — 2015
Bachelor, Fashion Merchandising
Blue Valley Southwest High SchoolBlue Valley North High School
Baker Hughes December 2014 - Present
Farmers Insurance April 2010 - August 2014
GEICO January 2005 - January 2010
Progressive Insurance 2002 - 2004
US Army 1992 - 1999
Skills
Claim, Risk Management, Insurance, Property & Casualty..., Claims Management, Liability, General Insurance, Commercial Insurance, Workers Compensation, Casualty Insurance, Legal Liability
Education
University of Central Oklahoma 1999 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.6
Big Tree Comics June 2014 - Present
Progressive Insurance December 2012 - Present
Skills
Wireless, Customer Service, Customer Retention, Customer Satisfaction, Call Centers, Customer Experience, Public Speaking, Microsoft Office, Strategic Planning, Leadership, Coaching, Team Building, Leadership Development
Education
UCSB
American Express June 2013 - Present
American Express November 2012 - June 2013
American Express July 2011 - November 2012
Farmers Insurance May 2010 - July 2011
Farmers Insurance November 2007 - May 2010
Farmers Insurance June 2005 - September 2006
American National Bank March 2002 - December 2005
Progressive Insurance March 2004 - June 2005
Skills
Insurance, Underwriting, Risk Management, General Insurance, Project Management, Analysis, Microsoft Office, Change Management, Research, Process Improvement, Data Analysis, Commercial Insurance, Operations Management, Training, Business Analysis, Management, PMP, Budgets, Leadership
Education
University of Manchester 2006 — 2008
Masters, Social Anthropology
University of Colorado Colorado Springs 2000 — 2005
Bachelors, Anthropology
Coding Dojo June 2015 - Present
Coding Dojo March 2015 - June 2015
Progressive Insurance 2013 - 2015
JMP Business Systems 2012 - 2013
The Bottom Line 2011 - 2011
University of California, Santa Barbara 2010 - 2011
UC Davis Medical Center June 2009 - September 2009
Skills
Research, Public Speaking, Editing, Community Outreach, Consultative Sales..., Training, Social Networking, Ruby on Rails, LAMP, MEAN, AngularJS, Node.js, AJAX, Git, Github, jQuery, Bootstrap, PHP, MySQL, JavaScript, CodeIgniter, MongoDB, Express, Socket.io, Heroku, Test Driven Development, CoffeeScript, Sales, Microsoft Office, PowerPoint, Social Media
Education
Coding Dojo Silicon Valley 2015 — 2015
Black Belt, Web and Application Development
University of California, Santa Barbara 2008 — 2012
BA, Literature, 3.8 Major GPA
Ponderosa High School 2004 — 2008
High School Diploma
Progressive Insurance June 2004 - Present
Freelance Web Design 2001 - 2009
Signal US Communications September 2002 - December 2003
Ice Palace Productions May 2001 - August 2002
Denver Boulder Couriers May 2000 - May 2001
Intron Interactive April 1999 - April 2000
Skills
Web Design, Video Editing, User Interface Design, User Experience, Adobe Creative Suite, Web Development, Information Architecture, Photoshop, Video, Multimedia
Education
University of Cincinnati 1994 — 1998
Bachelor of Arts, Electronic Media
Esurance May 2014 - Present
Esurance July 2012 - May 2014
Esurance November 2011 - July 2012
Esurance February 2007 - November 2011
Esurance September 2005 - February 2007
Progressive Insurance 2002 - 2005
Skills
Claim, Property & Casualty..., Professional Liability, Liability Analysis, Business Requirements, Accident, SDLC, Visio, SharePoint, PeopleSoft, Training, Microsoft Office, Project Management, Management
Education
University of California, Santa Barbara 1998 — 2002
B.A., Business Economics
Progressive Insurance August 2002 - June 2010
Skills
Customer Relations, Negotiation, Sales Management, Strategic Planning, New Business Development, Consultative Selling, Marketing Strategy, Account Management, Customer Retention, Product Marketing, Customer Service
Education
University of Colorado at Boulder 1998 — 2002
Mathmatics
Progressive Insurance April 2012 - Present
Wells Fargo 2010 - 2012
BREVARD INSURANCE & MARKETING 2007 - 2010
Skills
Claims Management, Property & Casualty..., Liability, Claim, Strategic Financial..., Customer Retention, Customer Satisfaction, Customer Service, Creative Problem Solving, Investigation, Insurance Law, Sales, Marketing
Education
University of Central Florida 2012 — 2012
INSURANCE ADJUSTOR LICENSING COURSE, Education, PASS
University of Central Florida 2004 — 2008
Bachelor's degree, Education
Kelly Services September 2014 - Present
IQNavigator November 2010 - August 2014
Education Sales Management June 2009 - November 2010
InsureMe December 2006 - June 2009
Vercuity May 2005 - December 2006
IPtimize, Inc. February 2004 - May 2005
Expanets March 2001 - February 2004
Adecco Technical / Quantitude October 2000 - March 2001
ICG September 1999 - October 2000
Progressive Insurance July 1997 - September 1999
Skills
Account Management, Project Management, Call Centers, Cross-functional Team..., New Business Development, PMP, Management, Business Process, Analysis, Quality Assurance, Budgets, Outsourcing, Telecommunications, SEO, Strategic Planning, ERP, Requirements Analysis, Vendor Management, SaaS, CRM, Program Management, Customer Satisfaction, Sales
Education
University of Colorado Boulder 1990 — 1993
BA, Communication
University of Northern Colorado 1989 — 1990
Computer Resources August 2013 - Present
Progressive Insurance January 2013 - June 2013
PC Planet, Inc. January 2007 - October 2012
Skills
Strategic Planning, Marketing Strategy, Network Administration, Windows Server, Leadership, Cloud Computing, Microsoft Office, Computer Repair, Time Management, Program Management
Education
University of Central Florida 2006 — 2012
Associate of Arts (AA), Business & IT
Travelers June 2014 - Present
Travelers August 2012 - June 2014
Travelers January 2006 - August 2012
Progressive Insurance February 2004 - January 2006
TGI Fridays May 2002 - February 2004
Skills
Insurance Claims, Auto Liability, Casualty, Property & Casualty..., Property Damage, Insurance, Claim, Claims Management, Liability, Personal Injury, Legal Liability, Commercial Insurance, Workers Compensation, Commercial Lines, Claims Handling, Liability Analysis, Claim Investigation, Professional Liability, Litigation Management, Insurance Law, Claims Resolution, Arbitration, Reinsurance, Accident, Product Liability, General Insurance, Negotiation, Fraud, Customer Service, Property, Investigation, Subrogation, Property Claims
Education
University of Central Florida 1999 — 2003
BS, Legal Studies and Criminal Justice
Microsoft January 2013 - Present
Progressive Insurance September 2011 - January 2013
Key Bank September 2010 - August 2011
Key Bank October 2007 - September 2010
United Transportation Union July 2006 - October 2007
LCG Technologies March 2004 - July 2006
Hartland & Co. March 2003 - March 2004
NetPeople, Inc. November 1995 - March 2003
NewMedia November 1994 - November 1995
National City Bank May 1994 - November 1994
Skills
Cloud Strategy and..., Cloud Computing, Enterprise Architecture, IT Strategy, Solution Architecture, IT Management, SOA, Business Intelligence, Application Architecture, Strategy, Business Process, Management, Strategic Planning, Technical Architecture, Risk Management, Business Architecture, Leadership, Governance, Management Consulting, Security, Data Architecture, Insurance, Vendor Management, Organizational..., Thought Leadership, Commercial Banking, Retail Banking, Capital Markets, Investment Banking, Healthcare Information..., Healthcare, SDLC, CRM, Cross-functional Team..., Sales, Pre-sales
Education
University of Cincinnati
BBA
RelayRides April 2015 - Present
Progressive Insurance June 2005 - April 2015
Skills
Insurance, Claim, Claims Management, General Insurance, Liability, Casualty, Property & Casualty..., Customer Service
Education
University of California, Santa Barbara
Jamieson Insurance OwnerJamieson Insurance Agency IncDirectorNorthfield Savings Bank VT2009 - 2014
Progressive Insurance 2000 - 2003
Skills
Property & Casualty..., Commercial Insurance
Education
University of Colorado Boulder 1986 — 1990
Intuit December 2013 - Present
Industry, Inc January 2013 - November 2013
Wayfair October 2012 - January 2013
EMC July 2007 - September 2012
Progressive Insurance June 2003 - July 2007
Droox.com 2002 - 2003
Skills
iOS, Linux, Web Services, Project Management, Cloud Computing, iOS development, Agile Methodologies, Software Development, Leadership, Android, Software Engineering, Technical Leadership, REST, Enterprise Software, Storage, SOAP, Android Development, Objective-C, Unix, Distributed Systems, MongoDB, SaaS, Node.js, Amazon Web Services..., Scrum
Education
University of Cincinnati
Master of Science
University of Madras
Bachelor of Engineering
Progressive Insurance November 2009 - Present
Progressive Insurance June 2008 - November 2009
Progressive Insurance September 2007 - June 2008
Progressive Insurance August 2004 - September 2007
General Electric June 2003 - August 2004
General Electric June 2001 - June 2003
Skills
Process Improvement, SDLC, Vendor Management, Business Analysis, Agile Methodologies, Business Process..., Databases, Information Technology, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, SQL, SharePoint, Software Development, Visio
Education
University of Cincinnati 1996 — 2001
BS, Computer Engineering
Progressive Insurance December 2000 - Present
SunTrust Bank January 1997 - December 2000
Skills
Property Damage, Claims Management, Subrogation, Claim Investigation, Casualty, Property & Casualty..., Liability, Claim, Legal Liability, Liability Analysis, Claims Resolution, Commercial Lines, Claims Handling, General Insurance, Commercial Insurance, Insurance, Litigation Management, Adjusters, Professional Liability
Education
University of Maryland College Park 2010 — 2012
Master's degree, Financial Management
University of Central Florida 1997 — 2000
BS, Business Adminstration
Helios - Brighter Pharmacy Benefit Management, Ancillary, and Settlement Solutions June 2006 - Present
AIG Auto Insurance June 2003 - June 2006
Progressive Insurance March 1994 - May 2003
Skills
Workers Compensation, Outlook, SDLC, Healthcare, Microsoft Excel, Microsoft Office, Claim, Insurance, Requirements Analysis, Training, Business Analysis, Program Management, Software Documentation, Process Improvement, Leadership, Vendor Management, Visio, Business Process..., Liability
Education
University of Central Florida - College of Business Administration 1989 — 1991
Panama Canal College 1988 — 1989
Associates, Business Administration
Progressive Business Systems ConsultantProgressive Insurance1990 - Present
The Progressive Group of Insurance Companies 1990 - Present
Progressive 1990 - 2009
Progressive Insurance February 1999 - 2001
Skills
Business Analysis, Requirements Gathering, SDLC, Process Improvement, Claim, Insurance
Education
University of Cincinnati 1986 — 1990
LPS March 2008 - Present
Progressive Insurance October 2005 - March 2008
Clarity Commerce Solutions March 2005 - October 2005
Optika 1998 - 2000
Insurance Technologies 1996 - 1998
Skills
AJAX, WPF
Education
University of Colorado Colorado Springs 1993 — 2000
BS, Computer Science
Wickenburg High School
Progressive Insurance
Skills
Performance Management, Call Centers, Customer Satisfaction, Employee Relations, Insurance, Property & Casualty..., Talent Management, Customer Retention, Call Center, Coaching, Customer Service, Leadership, Process Improvement, Management, Training, Employee Training, Team Building
Education
University of Colorado Colorado Springs 1990 — 1994
Liberty High School
Progressive Insurance December 2012 - Present
Westfield Group 2002 - 2007
Alltel 1997 - 2000
United States Air Force July 1980 - November 1992
Skills
Agile Methodologies, Business Analysis, Business Process..., Process Improvement, Quality Assurance, Requirements Analysis, SDLC, Testing, Training
Education
Air Force Institute of Technology 1980 — 1982
Engineering
University of Central Florida 1975 — 1979
Bachelor of Science Electrical Engineering
Google January 2011 - Present
EMC March 2010 - December 2010
Actuate December 2008 - March 2010
Box.net June 2008 - December 2008
Google August 2007 - May 2008
Progressive Insurance December 2005 - July 2007
Skills
Salesforce.com, Lead Generation, Recruiting, Business Development, Management, SaaS
Education
University of California, Santa Cruz 2004 — 2005
Leland High School
Brocade April 2012 - Present
Progressive Insurance May 2009 - April 2012
Progressive Insurance May 2008 - May 2009
Skills
IP Networking, Network Operations, Virtualization, Data Center, Servers, VMware, Cisco Technologies, Hardware, System Administration, SAN, Troubleshooting, Networking, Cloud Computing, Software Installation, IT Operations, Testing, Dell PowerEdge Servers, TCP/IP, Juniper, OSPF, BGP, Cisco Nexus, Cisco IOS, IP, Routing, Computer Network...
Education
University of Colorado Boulder 2007 — 2009
Masters, IP Networking & Telecommunications
University of Mumbai 2003 — 2007
Bachelor of Engineering, Telecommunications
Progressive Insurance August 2013 - Present
Lockheed Martin July 2006 - August 2013
Skills
Systems Engineering, Software Development, Java, Television
Education
University of Colorado Boulder 1997 — 2001
University of Colorado Colorado Springs
Progressive Insurance December 2007 - Present
First Magnus Financial Corporation December 2006 - August 2007
Sebring Capital March 2006 - December 2006
NB Lending August 2005 - December 2005
Education
Northglenn High School
University of Colorado Boulder
Washington Online University
Certificate, Paralegal
The Progressive Group of Insurance Companies 2009 - Present
Progressive Insurance 2000 - 2009
Prgressive 1991 - 2000
Progressive Insurance 1987 - 1990
Skills
Claim, Litigation, Litigation Management, Liability, Claims Management, Risk Management, Property & Casualty..., Casualty, Insurance, Property Damage, Legal Liability, General Insurance, Claim Investigation
Education
University of Cincinnati 1982 — 1987
B.A., Liberal Arts
Progressive Insurance September 2014 - Present
Knox Lemmon & Anapolsky, LLP April 2013 - September 2014
Farmer, Smith & Lane, LLP April 2008 - April 2013
California Court of Appeal, Third District June 2007 - August 2007
Valley Vision, Inc. October 2003 - May 2007
Skills
Litigation, Civil Litigation, Legal Research, Legal Writing, Trials, Commercial Litigation, Employment Law, Mediation, Westlaw, Appeals, Courts, Arbitration
Education
University of the Pacific - McGeorge School of Law 2003 — 2007
Juris Doctor
University of California, Santa Barbara 1999 — 2003
Bachelor of Arts, Business Administration/Economics
Brookfield School
Bachus & Schanker, LLC January 2014 - Present
University of Florida Alumni Association/Rocky Mountain Gator Club September 2012 - Present
Progressive Insurance February 2012 - December 2013
Progressive Insurance May 2011 - January 2012
The Florida Everblades January 2010 - March 2010
Skills
Customer Service, Microsoft Office, Leadership, Property & Casualty..., Microsoft Excel, Process Improvement, Microsoft Word, Team Building, Marketing, PowerPoint, Insurance, Time & Resource..., Sales, Project Management, Account Management, Business Development, Salesforce.com, Event Planning, Social Media, Management, Social Media Marketing
Education
University of Central Florida - College of Business Administration 2007 — 2010
Regional Transportation District October 2010 - Present
Colorado Technical University August 2009 - Present
Consortio Services January 2006 - Present
Progressive Insurance August 2006 - July 2009
Hewlett-Packard 1996 - 2006
Education
University of Colorado Colorado Springs 2002 — 2004
MBA, Business, Information Technology
University of Phoenix 1999 — 2001
Bachelor of Science in Business with emphasis in Information Systems
National Lloyds Insurance January 2015 - Present
Jawitz and Associates September 2014 - December 2014
The Hanover Insurance Group October 2010 - September 2014
The Hartford January 2008 - September 2010
The Hartford March 2005 - December 2007
Progressive Insurance 1999 - 2005
Allstate Insurance Company 1987 - 1998
Allstate 1987 - 1998
Skills
Insurance, Marketing Management, Distribution, Leadership, Casualty, Property & Casualty..., Marketing, Sales Management, Underwriting, Commercial Insurance, Strategy, Sales, Program Management, Strategic Planning, General Insurance, Executive Management, Pricing, New Business Development, Legal Liability, Management, P&L Management, B2B, Motivational Speaking
Education
University of California, San Diego 1983 — 1987
BA, Economics
Chatsworth High
American Farmers & Ranchers Mutual Insurance Company November 2011 - Present
Farmers Insurance May 2011 - November 2011
American Farmers and Ranchers Mutual Insurance Company September 2008 - May 2011
AIG Insurance March 2003 - September 2008
GEICO 2002 - March 2003
Progressive Insurance 1996 - 2002
Skills
Claim, Property & Casualty..., Casualty, Claims Handling, Claims Management, Commercial Insurance, Commercial Lines, Customer Service, General Insurance, Health Insurance, Insurance, Leadership, Legal Liability, Liability, Litigation, Process Improvement, Team Building, Underwriting, Workers Compensation
Education
University of Central Oklahoma 1995 — 1996
Teacher Certification, Secondary Education and Teaching, 3.9
University of Oklahoma 1988 — 1992
Bachelor of Science (B.S.), Zoology, 3.22
Progressive Insurance August 2014 - April 2015
T. Rowe Price March 2013 - July 2014
Progressive Insurance June 2011 - March 2013
Affiliated Computer Services August 2010 - June 2011
Postal Annex + May 2009 - February 2010
Ingersoll Rand Security Technologies January 2006 - December 2008
American Eagle Outfitters September 2004 - July 2005
Sears August 2003 - June 2004
Skills
Excel, Outlook, PowerPoint, Access, Windchill, Customer Service, Microsoft Office, Six Sigma, Procurement, Product Development, Shipping, Sourcing, Compliance, Supply Chain Management, Inventory Management, Word, Customer Satisfaction, Team Leadership, Problem Solving, Scheduling, Customer Relations, Documentation, Teamwork, Lotus Notes, Administration, SAP, Team Building, Mentoring, Process Improvement, Sales, Negotiation, Coaching, Property & Casualty..., Recruiting, Leadership
Education
University of Phoenix Southern Colorado 2008 — 2010
MBA, Business Administration
University of Colorado Colorado Springs 2003 — 2008
Bachelor's of Science, International Business
Progressive Insurance May 2014 - Present
Progressive Insurance June 2012 - May 2014
Progressive Insurance January 2008 - June 2012
Progressive Insurance September 2004 - January 2008
Army National Guard August 2001 - August 2007
Skills
Insurance Claims, Property & Casualty..., Claims, Casualty, Liability, Microso, Customer Retention, Negotiation, Insurance, Claims Management, Claim, Leadership, Training, Subrogation, Property Damage, Claim Investigation, Liability Analysis, Legal Liability, Litigation Management, Claims Handling, Claims Resolution, Performance Management, Adjusters, Human Resources, Property Claims, Claims Investigations, General Insurance, Commercial Insurance, Professional Liability, Auto Claims, Casualty Claims, Adjustments, Excess, Workers Compensation, Accident, Umbrella Insurance, Insurance Adjusting, Automobile Liability, Insurance Law, Loss Adjusting, Catastrophe, Staff Development, Analysis, Casualty Insurance
Education
University of Central Florida 2005 — 2008
Psychology
Florida State University 2001 — 2003
General Studies
Valencia Community College
Associate in Arts Degree
Progressive Insurance October 2009 - Present
Rockwell Automation 2004 - October 2008
Rockwell Automation 2000 - 2004
Rockwell Automation 1995 - 2001
Education
University of Colorado Boulder
BA, Mathematics with Computer Science Option
Berge Ford October 2014 - Present
Riverview Toyota - Scion August 2014 - October 2014
AlphaGraphics Old Town August 2013 - August 2014
Signal Graphics #10 January 2007 - May 2013
Progressive Insurance October 2002 - February 2007
Education
University of Colorado Colorado Springs 1984 — 1988
Trinity College 1972 — 1974
Great American Insurance August 2001 - Present
Progressive Insurance April 1998 - August 2001
Hamiliton County Department of Human Services February 1996 - April 1998
Education
University of Cincinnati 1990 — 1995
BA, Psychology, Criminal Law
Progressive Insurance November 2011 - Present
Dolyk & Zeiher October 2008 - November 2011
Beachbody February 2010 - July 2011
Western & Southern Financial Group November 2010 - May 2011
Progressive Insurance December 2005 - February 2008
Skills
Notary Public, Insurance, Commercial Insurance, Workers Compensation, Property & Casualty..., Customer Service, Liability, Coaching, Employee Benefits, Sales, Training, Casualty, Legal Research, Public Speaking, Microsoft Excel, Legal Liability, Team Building, Office Management, Strategic Financial..., General Insurance, Investigation, Mentoring, Health Insurance, Wellness Coaching, Fitness Training, Mediation, Personal Injury, Negotiation, Claims Resolution, Subrogation, Healthcare, Product Liability, Claim Investigation, Litigation, Real Estate, Claims Management, Claim, Arbitration, Claims Handling, Fitness, Trials
Education
University of Cincinnati 2000 — 2004
Bachelor's of Arts with Honors in Politcal Science, Political Science emphasis in Pre-Law
Bellevue High School 1996 — 2000
Locust Lumber Company, Inc. June 2015 - Present
Carolinas Healthcare System April 2012 - August 2015
Presbyterian Hospital April 2009 - April 2012
University Hospitals of Cleveland November 2008 - December 2008
Progressive Insurance September 1999 - April 2008
Cleveland Clinic June 1996 - September 1999
Cleveland Clinic June 1995 - June 1996
Skills
Customer Service, Medical Records, Medicine, Vital Signs, Healthcare, EMR
Education
Remington College 2008 — 2008
Certificate, Medical Assisting
University of Cincinnati 1988 — 1990
Business
Klosterman Baking Company 2014 - Present
GE Aviation April 2011 - Present
The Kroger Company April 2004 - April 2011
Progressive Insurance 1994 - August 1999
United States Marine Corps April 1995 - January 1996
Schulhoff Tool Rental 1991 - 1991
Skills
Purchasing, Supply Management, Strategic Sourcing, Procurement, Contract Negotiation, Manufacturing, Sourcing, Logistics, Contract Management, Inventory Management, Negotiation, Inventory Control, Supply Chain Management, Materials Management, Warehousing, Process Improvement, Change Management, Supply Chain, Forecasting, Global Sourcing, Leadership, Management, Continuous Improvement, Cross-functional Team..., Product Development, Team Building, Strategic Planning, Pricing, Customer Service, MRP, Supplier Evaluation, Supplier Negotiation
Education
University of Cincinnati
Bachelor, Paralegal Studies, IT
the shadowlight group July 2013 - Present
Masco Cabinetry September 2010 - August 2011
KraftMaid Cabinetry June 2006 - March 2009
Masco Retail Cabinet group January 2006 - March 2009
The Creative Group October 2002 - October 2005
Spectrum Design Services September 2000 - July 2001
Progressive Insurance October 1993 - September 2000
Commercial Design Services 1989 - 1993
Skills
AutoCAD, Word, Outlook, MS Project, Lotus Smartsuite, CAP, Facilities Planning, Interior Design, Excel, Cabinetry, Space Planning, PowerPoint, Space planning, Project Management, Microsoft Excel, Kitchen & Bath Design, Team Building, Trade Shows
Education
University of Cincinnati 1984 — 1989
BS in Interior Design, Interior Design & Histroic Preservation
Ursuline College 1982 — 1984
Interior Design
Progressive Insurance October 1996 - Present
Enterprise Rent-A-Car May 1996 - October 1996
Skills
Property & Casualty..., Insurance, Claims Management, Liability, Claim, Commercial Insurance, Casualty Insurance, General Insurance, Management, Customer Service
Education
University of Central Missouri 1992 — 1996
BS, Public Relations/Speech Communication
Progressive Insurance January 2010 - Present
University of Colorado at Boulder August 2008 - December 2009
Cable Television Laboratories May 2008 - August 2008
Microteck Enterprises February 2006 - August 2007
Anglo Platinum December 2004 - February 2005
Skills
C#, ASP.NET MVC, Microsoft SQL Server, SQL DB2, MySQL, Core Java, jQuery, jQuery UI, JavaScript, C++, HTML, CSS, Matlab, NUnit, MSTest, Visual Studio Team..., NMock, ASP.NET, Networking, SSIS, SSRS, Android Development, WCF Services, LINQ, Entity Framework, Ninject, MVC 2/3, Web Services, XSLT, .NET
Education
University of Colorado at Boulder 2007 — 2009
Master of Science (MS), Electrical and Computer Engineering, 3.76
University of Cape Town 2002 — 2005
Bachelor of Science, Electrical and Computer Engineering, 3.6
Allianz Global Corporate & Specialty (AGCS) June 2010 - Present
Liberty Mutual April 2009 - October 2009
Deloitte March 2008 - April 2009
Progressive Insurance June 2005 - March 2008
Skills
Actuarial Science, Predictive Modeling
Education
University of California, San Diego
Management Science, Econometrics
Sedgwick December 2012 - Present
Macy's October 2010 - Present
Northwest Local School District January 2008 - June 2012
Community Behavioral Health May 2009 - June 2011
Insurance Overload Staffing January 2008 - October 2009
Progressive Insurance October 2002 - October 2007
Ohio Casualty Group August 1999 - October 2002
Skills
Claim, Liability, Insurance, Investigation, Property Damage, Personal Injury, Liability Analysis, Mentoring, Private Investigations, Management, Claims Handling, Property & Casualty..., Claims Management, Casualty, Legal Liability, Commercial Insurance, General Insurance, Adjustments, Supervising, Coaching, Call Center, Customer Engagement, Estimating, Trucking, Cargo Insurance, Automotive, Automotive Repair
Education
University of Cincinnati 1991 — 1995
Bachelor of Arts (B.A.), Accounting
Keep Collective March 2015 - Present
Young Living Essential Oils July 2014 - Present
Pure Romance August 2012 - January 2014
Noyd and Noyd Insurance Agency November 2012 - September 2013
Cashmere Valley Bank August 2012 - November 2012
Progressive Insurance July 2005 - August 2012
Skills
Liability, Claim, Claims Resolution, Customer Service, Motorcycle, Commercial Insurance, Commercial Lines, Claim Investigation, Claims Management, Sales, Life Insurance, Insurance, Property & Casualty..., Casualty, General Insurance, Legal Liability, Subrogation, Call Center, Claims Handling, Property Damage, Umbrella Insurance, Accident, Professional Liability, Employment Practices..., Health Insurance, RV, Liability Analysis, Customer Retention, Microsoft Excel, Property Claims, Microsoft Word, Brokers, Customer Satisfaction, Inland Marine, Medicare, Outlook, Boat, SharePoint, Marine Insurance, Lotus Notes, Direct Sales, Mentoring, Mentoring New Hires, Business Strategy, New Business Development
Education
University of California, San Diego 2001 — 2005
BS, Social Science
University of California, San Diego 2001 — 2005
Sociology
Progressive Insurance May 2003 - Present
Universal Studios May 2002 - May 2003
Skills
Claim, Claims Management, Property & Casualty..., Property Damage, Risk Management, Private Investigations, Liability
Education
University of Central Florida 1998 — 2002
Bachelor of Applied Science (BASc), Criminal Justice
Progressive Insurance July 2003 - Present
Progressive Insurance January 2007 - January 2009
Progressive Insurance June 2005 - January 2007
Progressive Insurance July 2003 - June 2005
MCI Corporation April 2002 - July 2003
Skills
Property Damage, Casualty, Claims Management, Property & Casualty..., Liability, Subrogation, Claim, Legal Liability, Liability Analysis, Commercial Lines, Claim Investigation, Claims Handling, Litigation Management, Professional Liability, Insurance, Commercial Insurance, Property Claims, Claims Investigations, Claims Resolution, General Insurance, Customer Service, Casualty Insurance
Education
University of Missouri-Saint Louis 2005 — 2006
Bachelor of Science (B.S.), Business Administration, Finance
University of Colorado at Colorado Springs 2003 — 2005
Business Administration
Berean Christian High School 1998 — 2001
Valedictorian
Progressive Insurance February 2013 - Present
Total Quality Logistics March 2010 - February 2013
GMR Marketing March 2011 - March 2012
Frederick Steel Company January 2009 - September 2009
MeadWestvaco June 2008 - September 2008
Skills
Logistics, Negotiation, Time Management, Management, Accounts Receivable, Product Marketing
Education
University of Cincinnati 2005 — 2010
Bachelors, Marketing
University of Cincinnati College of Business 2005 — 2010
Bachelor of Business Administration, Marketing
Florida League of Cities March 2011 - Present
Farmers Insurance February 2003 - March 2011
US Securities/Hamilton Risk Insurance Company January 2002 - February 2003
Progressive 1999 - 2003
Progressive Insurance 1995 - 1999
Skills
Property & Casualty..., Litigation, Property Damage, Insurance, Claims Management, Liability, Legal Liability, Claim, Workers Compensation
Education
University of Cincinnati 1987 — 1991
Bachelor, Management/Marketing
National General Insurance October 2012 - Present
BPC October 2011 - May 2012
Progressive Insurance October 2007 - February 2011
Progressive Insurance April 2005 - October 2007
Progressive Insurance August 2000 - April 2005
Progressive Insurance August 1999 - August 2000
Progressive Insurance July 1996 - August 1999
Progressive Insurance April 1995 - July 1996
Diehl Insurance Agency October 1994 - April 1995
Skills
Strategic Planning, Account Management, Sales, New Business Development, Marketing, Property & Casualty..., Sales Management, Insurance, Commercial Insurance, Marketing Strategy
Education
University of Cincinnati 1988 — 1993
BBA, Accounting
American Family Insurance August 2005 - Present
Safeco 2004 - 2005
Safeco 2003 - 2004
Progressive Insurance 2001 - 2003
Progressive Insurance 2000 - 2001
Progressive Insurance 1997 - 2000
Education
University of Cincinnati 1989 — 2003
Bachelor of Business Administration, Management and Marketing
Progressive Insurance May 2006 - Present
Education
UC Santa Barbara 2001 — 2003
English Early Modern Literature, B.A.0
UCSC 1999 — 2001
Associate's degree, Biology, General, Passing
Wells Fargo Insurance Services August 2012 - Present
AlienVault March 2012 - August 2012
Flashbay Inc October 2011 - February 2012
Progressive Insurance April 2008 - March 2011
Hertz June 2007 - March 2008
Tri-City Brokerage June 2003 - September 2003
Skills
Sales, Microsoft Excel, Account Management, Salesforce.com, Customer Service, Management, Microsoft Office, Marketing, Outlook, Business Development, New Business Development, Insurance, Team Building, Cold Calling, Business Strategy, Customer Satisfaction, Leadership, Social Media Marketing, Social Networking, Microsoft Word, Time Management, Event Planning, Social Media, PowerPoint, Research
Education
UC Santa Cruz 2006 — 2008
BS, Business Management, Economics
UC Santa Cruz 2004 — 2008
Bachelor's, Business Management, Econ
ESIS Claims SupervisorFarmers Insurance2006 - 2013
Progressive Insurance 1988 - 2006
Skills
Casualty, Legal Liability, Claims Management, Claim, Liability, Subrogation, Property & Casualty..., Customer Service, General Insurance, Liability Analysis, Claim Investigation, Litigation Management, Claims Resolution, Professional Liability, Claims Handling
Education
UCSB 1974 — 1979
Bachelor of Arts (B.A.), English Language and Literature, General
Progressive Insurance April 2014 - Present
TBC Corporation March 2012 - April 2014
Enterprise Rent-A-Car October 2005 - October 2011
Skills
Customer Service, Sales Management, Hiring, Cold Calling, Social Media, Profit, Customer Satisfaction, Customer Relations, Account Management, Profitability, Operations Management, Coaching
Education
University of Central Florida 1997 — 2000
Bachelors in Science, Physical Education
Liberty Mutual Insurance November 2009 - Present
Infinity Insurance May 2007 - November 2009
Progressive Insurance January 2005 - May 2007
Skills
Subrogation, Commercial Insurance, Insurance, Property & Casualty..., Customer Service, Claim, Claims Management, Casualty, Liability
Education
University of Central Florida - College of Business Administration 2000 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
Progressive Insurance January 2005 - Present
Education
University of Colorado at Boulder 1991 — 1995
Bachelor's degree, International Relations and Affairs
Palm Terrace of Lakeland April 2014 - Present
Verge Solutions, LLC June 2013 - February 2014
Progressive Insurance January 2008 - November 2012
Taylor Agency November 2005 - January 2008
Education
University of Central Florida 2000 — 2004
Bachelor of Science (B.S.), Marketing
Progressive Insurance September 2012 - Present
Buffets, Inc. 2010 - 2012
Coastal Lending Services June 2008 - February 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Access, Microsoft Outlook, CALIX, Communication Skills, Multi Tasking, Master Scheduling, Inventory Management, Inventory Control, Loan Servicing, Home Equity Loans, Home Equity Lines of..., Hospitality Management, Restaurant Management, New Restaurant Openings, Training
Education
University of Central Florida 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Daytona State College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Progressive Insurance January 2012 - May 2013
Progressive Insurance December 2008 - January 2012
Progressive Insurance January 2006 - December 2008
Progressive Insurance October 2004 - January 2006
Horsemen Investigations October 2002 - October 2004
Skills
Claim, Claims Management, Property & Casualty..., Liability, Casualty, Insurance, Legal Liability, Commercial Insurance, General Insurance, Subrogation, Commercial Lines, Property Damage, Private Investigations, Customer Service, Interviews, Public Speaking, Human Resources, Customer Satisfaction, Negotiation, Casualty Insurance
Education
UCSD 2000 — 2002
Bachelor's degree, Communication, General
West Valley College 1997 — 2000
Associate's degree, Communication, General
USAA November 2013 - Present
Colorado Springs Police Department November 1997 - November 2013
Progressive Insurance June 1994 - November 1997
Skills
Customer-focused Service, Crisis Communications, Proficient Typing Skills, Organization &..., Team-oriented, Critical Thinking, Written & Verbal..., Time Management, Timely Decision Making, Creative Problem Solving, Multi Tasking, Outstanding..., Data Entry, Microsoft Office, Insurance, Problem Solving
Education
Parks College (Aurora, CO) 1992 — 1994
Associates Degree, Business Administration and Management, General
University of Colorado Colorado Springs 1990 — 1992
Business Administration and Management, General
University of Southern Colorado at Pueblo 1989 — 1990
Business Administration and Management, General
Progressive Insurance November 2004 - Present
CarMax June 2001 - November 2004
Skills
Customer Service, Customer Satisfaction, Negotiation, Computer Proficiency, Sales
Education
University of Central Florida 2001 — 2004
Bachelor of Science (BS), Management Information Systems, General
Kemper Cost Management January 2014 - Present
Farmers Insurance October 2009 - November 2013
Progressive Insurance March 2004 - October 2009
Skills
Problem Solving, Negotiation, Time Management, Team Management, Supervisory Skills, Reporting & Analysis, Report Writing, Document Review, Critical Thinking, Internal Communications, Auditing, Medical Records, Written Communication, verbal communication, Meeting Facilitation
Education
University of Central Oklahoma
Bachelor of Arts (B.A.), Communications Public Relations