QBE First
Industry: Protection company
DescriptionHeadquarters: Atlanta, GA Founded: 1996 Parent organization: National General Holdings Subsidiaries: Seattle Specialty Insurance Services, Inc., Sterling National Insurance Agency, Inc. People also search for: National General Holdings, National General Insurance, General Casualty Insurance
QBE First List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at QBE First. You can filter them based on skills, years of employment, job, education, department, and prior employment.
QBE First Salaries. You can even request information on how much does QBE First pay if you want to. Learn about salaries, pros and cons of working for QBE First directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
299 QBE First employees in database. Find out everything there's to know about QBE First employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
QBE First Employees
Prelude Systems Inc Sr Software DeveloperFirst American TitleJune 2014 - Present
QBE FIRST July 2007 - May 2014
Skills
ASP.NET, SSIS, ASP.NET AJAX, WCF, LINQ, TFS, ASP.NET MVC, SOA, .NET, Web Services, C#, SQL 2008/2005/2000, C# 2.0, Entity Framework, JavaScript, jQuery, ETL Tools, Stored Procedures, Databases, AJAX, Telerik Web Controls, Mule ESB, Windows Azure, SDLC, T-SQL, Software Development
Education
University of Madras 1999 — 2002
Master of Computer Applications (MCA), Computer Software Engineering
joythi Balamandir, khammam
eSecuritel March 2015 - Present
QBE FIRST January 2002 - December 2014
Lucent Technologies September 1996 - March 2001
AT&T October 1985 - September 1996
Skills
SDLC, Test Planning, Quality Center, User Acceptance Testing, System Testing, Waterfall, Insurance, Software Documentation, Process Improvement, Test Management, Agile Methodologies, Testing, Business Analysis, SharePoint, General Insurance, Microsoft Excel, Change Management, Microsoft Office, Customer Service, Disaster Recovery, Software Quality..., Manual Testing, Metrics, Defect Tracking, SQL, Analysis, Integration, Databases, Regression Testing, Property, Access, Training, Project Management, Data Analysis, Windows, Business Requirements, Quality Assurance, Property & Casualty..., Requirements Analysis, Requirements Gathering, Visio, Underwriting, Test Cases, HP Quality Center
Education
Reinhardt University 1983 — 1985
A.A., Liberal Arts
Assurant Solutions February 2014 - Present
WellPoint December 2011 - February 2014
QBE FIRST July 2005 - December 2011
Canada Life August 1992 - November 2004
US Navy August 1988 - August 1992
Skills
Business Requirements, Insurance, Requirements Gathering, Business Analysis, Visio, SDLC, Process Improvement, Property & Casualty..., Software Documentation, Requirements Analysis, Underwriting, Health Insurance, General Insurance, Software Project..., Test Case Generation, Software Quality..., Technical Writing, Technical Support, Claims Management, Term Life Insurance, Analysis, Call Centers, User Acceptance Testing, Waterfall, Risk Management, Testing
Education
Kennesaw State University 1994 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Hermitage Springs
Marietta High School
Loan Protector Insurance Services, A Willis North America Company July 2014 - Present
QBE FIRST May 2009 - July 2014
LoanCare Servicing Center December 2006 - May 2009
LandAmerica Tax and Flood 2002 - 2006
Bank of America Mortgage 1999 - 2002
First Union Mortgage 1998 - 1999
Huntington Mortgage Company 1992 - 1998
Skills
Six Sigma experience, Mortgage Lending, Process Improvement, Strategic Planning, Six Sigma, Loans, Underwriting, Default, Mortgage Banking, Banking, Credit, Mortgage Servicing, Loan Servicing, Loss Mitigation, Risk Management, Loan Origination, Leadership, Insurance, Financial Risk, Residential Mortgages, Portfolio Management, Finance, Management, Vendor Management, Cash Management, CRM, Executive Management, Outsourcing, Budgets, Relationship Management, Business Development, Financial Analysis, Credit Analysis, Financial Services, Negotiation, Credit Risk, P&L Management, Mergers & Acquisitions, Strategic Financial..., Call Centers, Business Process..., Financial Modeling, Due Diligence, Investments, Securities, Human Resources, Analysis
Education
The Ohio State University 1988 — 1991
BS, Finance
California Southern University September 2014 - Present
EdgeMAC March 2013 - September 2014
QBE FIRST April 2008 - March 2013
Financial Freedom 2007 - 2008
Southern Wine & Spirits 2003 - 2007
Skills
Human Resources, Employee Benefits, Interviews, Payroll, Recruiting, Training, Onboarding, Performance Management, Employee Relations, Benefits Administration, Management, Leadership, Talent Acquisition, New Hire Orientations, Insurance, Applicant Tracking..., Analysis, Personnel Management, HRIS, Succession Planning, College Recruiting, PeopleSoft, Job Fairs, Talent Management, Technical Recruiting, Taleo, Screening, Workforce Planning, Sourcing, Deferred Compensation, Hiring, Job Descriptions, Employee Training, HR Policies, Employee Engagement, FMLA, Employment Law, Compensation & Benefit, Internet Recruiting
Education
Saddleback College
TruGreen January 2015 - Present
Cortland Partners April 2014 - January 2015
QBE FIRST July 2007 - April 2014
QBE FIRST July 2003 - July 2007
QBE FIRST July 1999 - July 2003
Security Finance February 1996 - July 1999
Milliken & Company June 1992 - February 1996
Milliken & Company July 1989 - June 1992
US Army July 1985 - July 1989
Skills
Data Warehousing, SDLC, Business Analysis, Requirements Analysis, IT Operations, Data Analysis, Data Modeling, Microsoft SQL Server, System Design, Data Warehouse Design, ETL, Data Analytics, OLAP, SQL Server, Business Objects, Business Intelligence, Process Improvement, IT Strategy, Enterprise Architecture, Team Leadership, Disaster Recovery, Business Continuity..., Data Center Management, Program Management, Operations Management, Project Planning and..., Performance Analysis, Agile Methodologies, Document Management, Reporting & Analysis, Data Warehouse..., SSIS, IT Management, Business Requirements, Software Project..., Crystal Reports, Integration, Software Development, Database Design, Business Process, Oracle, Databases, SQL, Requirements Gathering, Enterprise Software, Data Center, Testing, Analysis, Systems Analysis
Education
The University of Georgia 1980 — 1985
Bachelors of Science, Computer Science
George Walton Comprehensive High School
Walton High School
Walton High School
Milliman October 2012 - Present
Spreadsheet Solutions 2013 - 2015
Spreadsheet Solutions 2013 - 2015
Spreadsheet Solutions 2013 - 2015
QBE FIRST May 2010 - September 2012
Bank of America June 2007 - April 2010
Countrywide Financial Corporation January 2005 - June 2007
Milliman, Inc August 1998 - December 2004
Skills
Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Powerpoint, Microsoft SQL Server, Data Analysis, Data Mining, Product Management, Product Development, PowerPoint, Team Building, Customer Service, Process Improvement, Negotiation, Project Planning, Change Management, CRM, Microsoft Office, Access, Insurance, Program Management, Strategy, Management, Competitive Analysis, Marketing, Risk Management, Actuarial Science, Business Analysis, Financial Analysis, Financial Modeling, Entrepreneurship, Finance, Property & Casualty..., Actuarial Consulting
Education
Pepperdine University 2009 — 2012
Graziadio School of Business and Management, Entrepreneurship/Entrepreneurial Studies, 3.696
Pepperdine University, The George L. Graziadio School of Business and Management 2009 — 2012
Master of Business Administration (MBA), Entrepreneurship
Union College 1992 — 1996
Bachelor of Science, Applied Mathematics
Chapman Collision Ctr April 2015 - Present
Glass America March 2014 - April 2015
Sterling Autobody Centers May 2012 - March 2014
QBE FIRST February 2005 - May 2012
Farmers Insurance February 1998 - February 2005
Skills
Property & Casualty..., Business Development, Customer Service, Leadership, New Business Development, Problem Solving, Quality Assurance, Management, Liability, Analysis, Claim, Pricing, Sales, Training, Sales Management, Claims Management, Negotiation, Legal Liability, Insurance, General Insurance, Casualty Insurance, Commercial Insurance, Workers Compensation, Team Building
Education
University of Phoenix
Business Administration and Management, General
University of Maryland, The Netherlands
Randstad May 2014 - Present
QBE FIRST October 2009 - April 2014
Progressive Lighting May 2006 - September 2009
Apartment Media Works July 2005 - April 2006
QBE First December 2000 - June 2005
General Motors Acceptance Corporation May 1989 - May 1999
Skills
Accounting, Account Reconciliation, General Ledger, Accounts Payable, Financial Reporting, Cash Flow, Payroll, Journal Entries, Financial Statements
Education
State University of New York College at Oswego
Bachelor of Science (B.S.), Business Administration
City of Wichita Falls December 2014 - Present
QBE First July 2012 - October 2013
Ameristar November 2009 - May 2011
All-Fund Appraisal Group April 2005 - May 2008
Skills
Customer Service, Telephone Skills, Data Entry, Microsoft Office, Accounts Payable, Microsoft Excel, 10 Key, Microsoft Word, Typing, Microsoft Publisher, PowerPoint, AS400 system, CCS, Outlook, Invoicing, Accounts Receivable, Filing, Receptionist Duties, Office Management, Office Equipment, Email, Multi Tasking, Bartending, Waitressing, Office Administration, Clerical Skills, Property & Casualty..., Food & Beverage, Hospitality Industry, Internet, Quality Control, Restaurants, Windows, XP, Management, Account Management, Leadership, Sales, Customer Satisfaction, Inventory Management, Team Building, Marketing, Time Management, Access, First Time Home Buyers, HUD, Habitat for Humanity, CDBG, Minor/Emergency Repair..., Community Development
Education
Tarrant County College 2008 — 2010
Nursing
Richland High School
Allstate August 2015 - Present
QBE FIRST June 2012 - May 2015
The Tap Room May 2010 - April 2012
TRIO - Upward Bound June 2010 - August 2010
Small Enterprise Growth Fund January 2010 - May 2010
University of Maine - Campus Activities and Student Engagements August 2008 - May 2010
University of Maine - New Student Programs June 2009 - August 2009
TRIO - Upward Bound June 2007 - August 2008
University of Maine - Residence Life 2005 - 2007
Skills
Leadership, Team Building, Management, Event Planning, Public Speaking, Customer Service, Microsoft Excel, Microsoft Office, Project Planning, Leadership Development, Building Relationships, Student Development, Interdepartmental..., Marketing, Negotiation, Budget, Presentations, Advising People, Mentoring, Student Affairs, Change Management, Business Process..., Leading Meetings, Interdepartmental..., Strategic Communications, Employee Training, PowerPoint, Strategic Planning
Education
University of Maine 2008 — 2011
Masters, Business Administration
University of Maine 2004 — 2008
Bachelors, Surverying Engineering Tech.
Falmouth High School 2000 — 2004
High School Diploma
CVS Health September 2014 - Present
CVS Caremark Corporation August 2014 - Present
CVS Caremark Corporation January 2014 - August 2014
QBE FIRST March 2011 - October 2013
QBE FIRST January 2011 - March 2011
Farmers Insurance March 2004 - December 2010
Skills
Marketing, Insurance, Sales, Strategic Planning, Customer Service, Team Building, Account Management, Commercial Insurance, Public Speaking, Property & Casualty..., New Business Development, Marketing Strategy, General Insurance, Building Relationships, Training, Time Management, Small Business, Coaching, Employee Benefits, Program Management, Business Analysis, Data Analysis, Quality Assurance, Market Analysis, Business Development, Management, Negotiation, Budgets, Finance, Project Management, Forecasting, Risk Management, Analysis, Leadership, CRM
Education
University of Phoenix 2010 — 2011
Master of Business Administration (M.B.A.)
St. Cloud State University 1996 — 2001
Bachelor of Science (BS)
Farmers Insurance Group of Companies May 2014 - Present
Farmers Insurance Group of Companies April 2012 - May 2014
QBE FIRST June 2011 - April 2012
Bank of America June 2008 - June 2011
Countrywide Insurance Services April 2007 - June 2008
Countrywide Insurance Services November 2006 - April 2007
Countrywide Insurance Services April 2006 - November 2006
Countrywide Insurance Services August 2005 - April 2006
Countrywide Insurance Services November 2003 - August 2005
Countrywide Insurance Services July 2002 - November 2003
Skills
SDLC, Process Improvement, Leadership, Business Analysis, Risk Management, Management, Project Management, Insurance, Business Process..., PMO, Analysis
Education
University of Phoenix 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Sole Technology August 2015 - Present
Sole Technology May 2014 - August 2015
Freedom Communications Inc. (Parent to the OC Register) November 2011 - March 2013
Royalty Carpet Mills Inc. June 2011 - December 2011
QBE FIRST November 2010 - June 2011
Premier Business Centers August 2010 - November 2010
Tetratech Inc. January 2008 - August 2009
General Electric August 2007 - January 2008
GE November 2006 - August 2007
GE November 2005 - November 2006
Skills
Forecasting, Accounts Payable, General Ledger, Accounting, Account Reconciliation
Education
University of Louisville 2004 — 2006
Certification in Accounting, Accounting
University of Pune 1998 — 2003
Bachelors, Business and Accounting
Abhinava Vidyalaya English Medium School
HCL Technologies November 2011 - August 2014
QBE FIRST December 2009 - September 2011
CiVentiChem May 2008 - December 2009
BCBSNC 2008 - 2008
Affiliated Computer Services 2007 - 2008
Account 4 Business Solutions February 2002 - February 2005
Skills
Customer Service, Microsoft Office, Access, Management, Business Analysis, Project Management, Program Management, Team Leadership, Software Documentation, Leadership, Process Improvement, Analysis, Microsoft Excel, Community Outreach, Public Speaking, Makeup Artistry, Beauty Industry
Education
University of North Carolina at Greensboro 2001 — 2002
Garner Senior High School
High School Diploma
Wake Technical Community College
Tailgate Guys August 2015 - Present
Impact Cryotherapy May 2015 - Present
QBE FIRST July 2011 - Present
ATMIA 2005 - Present
AT&T April 2004 - Present
Chick-fil-A February 2001 - Present
Shoap Technical Services, LLC November 1986 - Present
Global Payments 1986 - Present
PGi June 2015 - Present
Omni International 2012 - Present
Skills
Payment Card Processing, Electronic Payments, Technical Writing, Mobile Payments, Product Management, Organizational..., Business Analysis, Writing, Software Documentation, Merchant Services, E-commerce, Training, Access, Visio, Payment Gateways, Payments, Process Improvement, Program Management, Requirements Analysis, Agile Methodologies, Business Intelligence, Acquiring, Requirements Gathering, Quality Assurance, E-payments, Credit Cards, ACH, Cards, Strategic Partnerships, SaaS, Smart Cards, Salesforce.com, Vendor Management, Payment Systems, SharePoint, Debit Cards, Mobile Commerce, Team Leadership, Technical Documentation, PCI DSS, Transaction Processing, SDLC, Business Process, E-Learning, Analysis, Payment Industry, Content Management, POS, Project Management, SnagIt
Education
University of Massachusetts, Amherst 1971 — 1979
Ph.D., English
Temple University 1966 — 1970
BA, English
Central High 1962 — 1966
BA, 225 Class
Dana F. Cole & Company, LLP, Lincoln NE January 2015 - Present
Chloe + Isabel Inc. December 2014 - Present
QBE First March 2009 - May 2013
Cabela's Worlds Foremost Bank November 2008 - March 2009
1st Bank of Colorado August 2005 - September 2008
Skills
Online Marketing, Direct Sales, Data Entry, Creating Media Kits, Microsoft Office, File Review, Customer Service, Outbound Customer..., Assist in training new..., Social Networking, Event Management, Marketing Communications, Marketing Strategy, Blogging
Education
Nebraska Wesleyan University 2013 — 2015
Bachelor of Science (BS), Organizational Communication, Emphasis: Public Relations
Bank of America September 2012 - Present
Balboa Insurance Group/Bank of America/QBE October 2005 - Present
QBE FIRST June 2011 - September 2012
Balboa Insurance Group/Bank of America/QBE October 2005 - September 2012
Bank of America June 2009 - June 2011
Countrywide Home Loans November 2005 - June 2009
Nexicore Services, Inc October 2000 - November 2005
Nexicore Services, Inc October 2000 - November 2005
Skills
Quality Assurance, SharePoint, Management, Account Management, Customer Service, Access, Service Management, SAP, Property, Microsoft Excel, Purchasing, Troubleshooting
Education
Rio Salado College 2009 — 2013
Rio Salado College
Business
Rio Salado College
Business
Novartis Vaccines June 2013 - Present
QBE FIRST November 2005 - June 2013
Sterling National Corp. November 2005 - June 2013
QBE FIRST November 2005 - June 2013
New Hanover County Sheriffs Dept 2005 - 2005
Skills
Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Project Planning, Team Leadership, Reports, Quality Auditing, Access, Data Analysis, Time Management, Business Analysis, Outlook, Software Documentation, Quality Assurance
Education
Wake Technical Community College 2012 — 2016
Biopharmaceutical Technology
Illinois Central College 2004 — 2006
Associate of Science (A.S.), Crime Scene Technology
Southern Illinois University, Carbondale 1991 — 1993
Nelnet Diversified Solutions December 2014 - Present
Nelnet Diversified Solutions August 2013 - December 2014
Nelnet Diversified Solutions May 2013 - August 2013
QBE FIRST November 2004 - May 2013
Ameritas August 1998 - January 2000
Skills
Insurance, Claim, Claims Management, Call Centers, Health Insurance, Customer Service, Process Improvement, Visio, Training, Leadership, Program Management, Employee Relations, Employee Benefits, Analysis, Vendor Management, Performance Management, Team Building, Underwriting, Microsoft Office
Education
University of Nebraska-Lincoln 1990 — 1994
Bachelor of Arts (B.A.), Psychology
University of Nebraska-Lincoln 1990 — 1994
Bachelor of Arts (B.A.), Psychology
BCBSNC February 2014 - July 2014
QBE Insurance May 2012 - March 2013
QBE FIRST March 2007 - May 2012
Humana August 2005 - March 2007
Universal Health September 2005 - March 2006
Raleigh Coordinated Services June 2004 - August 2005
Skills
Call Centers, Outlook, Management, Customer Service, Employee Benefits, Microsoft Excel, Microsoft Office, PowerPoint, Policy, Invoicing, Databases, Healthcare, Loans, Insurance, Process Improvement, Customer Satisfaction, Lotus Notes, Software Documentation, Access, Customer Retention
Education
University of Phoenix 2007 — 2011
Bachelor of Arts, Business Management
2004- 2005South Side Community College 2004 — 2005
Diploma, Phlebotomy Technician/Phlebotomist
Town of Garner, NC March 2015 - Present
Town of Morrisville December 2014 - Present
Town of Garner June 2014 - March 2015
QBE FIRST October 2012 - June 2014
QBE FIRST September 2010 - November 2012
City of Concord, NC May 2008 - September 2008
Skills
Public Policy, Analysis, Policy Analysis, Management, Research, Auditing, Government, Public Speaking, Statistics, Mortgage Servicing, Data Analysis, Public Administration, Claim, Local Government, Public Budgeting, Escrow Servicing, Policy, Budgets, Strategic Planning
Education
UNC Charlotte 2007 — 2009
Master of Public Administration (M.P.A.)
UNC Charlotte 2002 — 2006
Politcal Science & Criminal Justice, Public Policy
North Mecklenburg High School (Huntersville, NC) 1998 — 2002
Diploma
AIG Insurance Aerospace October 2013 - Present
QBE FIRST August 2008 - March 2013
Allstate Insurance September 1997 - August 2008
Skills
Litigation Management, Property & Casualty..., Insurance, Management, Subrogation, Claim, Claims Handling
Education
University of South Alabama 1988 — 1992
Bachelor of Arts, Organizational Communication
Emory Litigation Management College
Insurance claim litigation
QBE First March 2005 - Present
Skills
Financial Services, Call Centers, Auto Insurance, Property & Casualty..., Cash Handling, Data Entry, PeopleSoft, Microsoft Excel, Lotus Notes, Foreign Languages, Teaching, Proofreading, Insurance
Education
University of Pittsburgh 2002 — 2007
Linguistics
Bank of America July 2013 - Present
QBE FIRST June 2012 - July 2013
Bank of America October 2010 - June 2012
Heyday Tech May 2007 - September 2010
Skills
SAP BPC, SAP BI, Microsoft SQL Server, SSIS, SSRS, ETL, Oracle, Data Warehousing, SQL, Business Objects, SAP BW, XML, ERP, Erwin, Enterprise Architecture, Data Integration, T-SQL, VBA, SAP Netweaver, OBIEE, Informatica, Solution Architecture, Business Process, Software Project..., PL/SQL, C#, Visio, Integration, SOA, Data Migration, Data Modeling, Databases, SDLC, Software Development, Crystal Reports, Business Analysis, Database Design, Data Warehouse..., Analysis Services, ASP.NET, OLAP, Master Data Management, Cognos, Requirements Analysis, Dimensional Modeling, Visual Basic, VB.NET
Education
Texas A&M University-Kingsville 2008 — 2010
Master's degree, Computer Science
Brightway Insurance June 2013 - March 2015
Citizens Property Insurance May 2012 - March 2013
QBE FIRST June 2010 - June 2012
Convergys July 2007 - November 2009
Bank of America October 2008 - February 2009
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
ADT 2007 - 2007
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Strategic Planning, PowerPoint, Risk Management, Property & Casualty..., Change Management, Business Analysis, Process Improvement, Health Insurance, Underwriting, Commercial Insurance, Negotiation, Team Building, General Insurance, Call Centers, Analysis, Customer Satisfaction, Liability, Umbrella Insurance, Workers Compensation, Property Damage
Education
Saint Johns River State College 2005 — 2007
Florida State College of Jacksonville
Associate of Arts (A.A.)
GlobalOptions August 2014 - Present
QBE FIRST June 2011 - August 2014
Balboa Insurance Group December 2006 - July 2010
Countrywide 2006 - January 2008
USAA 2002 - 2006
CNA INSURANCE 1996 - 2002
Great American Insurance 1992 - 1995
Skills
Fraud, Claim, Insurance, Liability, Claims Management, Investigation, Claim Investigation, Property & Casualty..., Litigation Management, Risk Management, Private Investigations, Legal Liability, Subrogation, Fraud Claims, Commercial Insurance, General Insurance, Workers Compensation, Property Damage, Automobile Accidents, Management, Background Checks, Risk Assessment, Underwriting, Casualty, Claims Resolution, Claims Investigations, Property Claims, Accident, Fraud Detection, Investigative Research, Internal Investigations, Commercial Lines, Claims Handling, Insurance Law, Certified Fraud Examiner, Reinsurance, Performance Management, Analysis, Interviews, Litigation, Liability Analysis, Health Insurance, Life Insurance, Professional Liability, Umbrella Insurance, Skip Tracing, Investigative Reporting, Financial Risk, Surveillance, Fraud Compliance
Education
University of Phoenix 1994 — 1998
Business Administration, Business Administration, Management and Operations
Utah Peace Officers Academy
Certified Police Officer, Law Enforcement Investigation and Interviewing
PayPal December 2014 - Present
S3- Shared Service Solutions, LLC October 2012 - November 2014
QBE FIRST March 2010 - September 2012
ServiceLink February 2008 - February 2009
Reese Teleservices January 2006 - August 2008
Skills
Consumer Lending, Customer Service, Cash Management, Loan Origination, Call Centers, Customer Contact, Accurate Data Entry, Commercial Banking, Credit Cards, Cross Selling, Microsoft Office, PowerPoint, Team Building, Microsoft Excel, Cash Receipts, Desktop Computers, Recruiting
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Penn State University 2004 — 2006
Associate of Arts and Sciences (A.A.S.)
Pennsylvania state university 2004 — 2006
Associate's degree, Business
Assurant June 2014 - Present
QBE FIRST April 1991 - May 2014
Softech Systems August 1986 - April 1991
The Bankers Assurance August 1981 - August 1986
Skills
IT Project Leadership, Software Development, Training, Quality Assurance, User Acceptance Testing, Business Analysis, Access, Mainframe, Management, Software Documentation, Visio, SDLC, SharePoint, Systems Analysis
Education
Santa Ana College 2005 — 2008
various Spanish, accounting and Photoshop classes
Delta College 1979 — 1981
Associate's degree, Computer Programming
Lincoln Heritage September 2013 - Present
QBE FIRST August 2011 - May 2013
Capital Group January 2011 - August 2011
Alltel Wireless January 2009 - August 2009
Dish Network July 2008 - January 2009
Verizon Wireless January 2006 - July 2008
LunchClub.com January 2004 - August 2004
Federal Communications Group February 2000 - October 2001
RadioShack June 1999 - February 2000
Skills
Customer Service, Call Centers, Information Technology, Technical Support, Retail Sales, Office Administration, Cellular Communications, Satellite TV, Telephone Skills, Training, Leadership, Customer Support, Outlook, Data Entry, Troubleshooting, Windows 7, Hardware, Administration, Windows XP, Sales, Marketing, Customer Retention, Customer Experience, Customer Satisfaction, Databases, Networking, Investments, Cold Calling, Team Leadership, Employee Training, Telecommunications, Music Production, Songwriting, Guitar, Bass Guitar, Drum Set, Singing, Live Sound, Alternative Rock, Video Production, Video Editing, Directing, Social Media Marketing, Social Media, Digital Media, Creative Writing, Film Criticism, Music Criticism, Podcasting, Video Blogging
Education
Mesa Community College 2009 — 2011
University of Phoenix 2004 — 2006
Contractor Connection August 2013 - Present
QBE First January 2011 - Present
Randstad July 2013 - July 2013
Randstad April 2013 - June 2013
United Parcel Service November 2008 - September 2011
Spherion October 2010 - January 2011
Comcast March 2006 - August 2006
Publix Super Markets July 1997 - August 2003
Skills
Certified Associate..., Solid computer skills, experience in zips,..., Customer Service, Software Documentation, Insurance, Microsoft Excel, Direct Sales, Sales Operations, Time Management, Telephone Skills, 10 Key, Office Administration, Sales Management, Goal Oriented, Phone Etiquette, Computer Hardware, Highly motivated..., Medical Terminology
Education
University of North Florida - College of Business Administration 2004 — 2007
Bachelor of Business Administration (B.B.A.), Business Management
Saint Johns River Community College 1997 — 2003
Associate of Arts (A.A.), no major
QBE FIRST 2011 - Present
Caliber Collision June 2009 - June 2011
Senorx Inc May 2008 - April 2009
IBM October 2006 - October 2007
FileNet November 2000 - October 2006
First Financial Resources January 1998 - January 2000
Associated Aviation Underwriters January 1994 - January 1998
Skills
Microsoft Office, SAP, Great Plains Software, Due Diligence, Cost Benefit, Invoicing, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Analysis, Forecasting, Accounting, Account Reconciliation, General Ledger
Education
San Diego State University-California State University 1984 — 1987
Bachelor of Science, Financial Services
PNC June 2014 - Present
QBE FIRST January 2005 - June 2014
Comcast Corp. January 1999 - May 2004
Skills
Process Improvement, SDLC, Risk Management, Business Analysis, Vendor Management, Six Sigma, Project Management, PMO, Business Process..., PMP, Program Management, Project Portfolio..., Requirements Analysis, Software Project..., Requirements Gathering, SharePoint, MS Project, Software Documentation, Cross-functional Team...
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Penn State University 1994 — 1997
B. S., Workforce Education
Montour High School 1985 — 1989
Nebraska Furniture Mart March 2015 - Present
LERETA, LLC August 2014 - December 2014
QBE North America July 2013 - August 2014
QBE FIRST December 2011 - July 2013
Cedar Bluffs Public Schools June 2008 - March 2012
Computer Services, Inc. March 2008 - March 2011
Skills
Windows Server, Customer Service, Network Administration, Active Directory, Servers, VMware, Vendor Management, Microsoft Office, Process Improvement, Customer Satisfaction, Citrix, Information Security..., Profiles, Problem Solving, DNS, Technical Support, Microsoft Exchange, Creative Solutions, Critical Thinking, System Administration, Windows 7, Troubleshooting, Virtualization, Symantec Endpoint..., Dell PowerEdge Servers, Server Administration, System Deployment, VDI, Quest vWorkspace, VMware View, Dell Workstations, Hyper-V
Education
Southeast Community College 2006 — 2007
Network Management / PC Support
U.S. Bank June 2012 - December 2013
QBE FIRST October 2011 - May 2012
iLeads.com January 2002 - September 2011
Aames Home Loan 2002 - 2003
Independent Consultant July 1999 - November 2002
Residential Money Centers(a GMAC company) 2000 - 2002
Yum! Brands October 1997 - March 1999
Ernst & Young February 1996 - October 1997
Epicor Software 1995 - 1996
Coldwell Banker 1993 - 1995
Skills
SSIS, ETL, SDLC, C#, WCF, System Deployment, Encryption, Office Automation, BSP, Microsoft SQL Server, SQL, .NET, Business Intelligence, Testing, SSRS, Crystal Reports, Visual Basic, VB.NET, Business Analysis
Education
University of California, Irvine 1990 — 1993
BS, Information and Computer Science
Saddleback College
AA, Real Estate Broker
Blue Cross and Blue Shield of North Carolina March 2015 - Present
BCBSNC August 2013 - March 2015
QBE FIRST November 2004 - August 2013
Jorge Carmona 2001 - 2006
Sheraton Imperial 2003 - 2004
Skills
Call Center, Leadership, Quality Control, Process Improvement, Insurance, Performance Management, Customer Service, Vendor Management, Team Building, Leadership Development, Employee Relations, Quality Assurance, Change Management, Customer Satisfaction, Call Centers, Management, Business Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Project Planning, Program Management, Project Management, Cross-functional Team..., Employee Training, CRM, Team Leadership, Forecasting, Analysis, Operations Management, Data Analysis
Education
East Carolina University 2012 — 2015
BS, Business, 4.0
University of North Carolina at Chapel Hill 2001 — 2003
BS, Political Science
Stewart September 2013 - Present
North Carolina American Society of Landscape Architects October 2013 - Present
Pinnacle Lighting Group February 2013 - August 2013
North Carolina State University May 2013 - July 2013
Smart Landscapes December 2012 - May 2013
The Nature Conservancy January 2013 - March 2013
Planters, Inc. May 2012 - October 2012
Raleigh Urban Design Center October 2011 - May 2012
Coaly Design October 2011 - May 2012
QBE FIRST January 2011 - December 2011
Skills
Landscape Architecture, Landscape Design, Urban Design, Sustainable Design, Comprehensive Planning, SketchUp, Parks, Submittals, Site Plans, ArcGIS, Adobe Creative Suite, Rendering, Land Use Planning, AutoCAD, Urban Planning, Site Planning, Design Research, Landscaping, Planting Plans, Streetscape, LEED, LEED AP, Garden Design, Drawing, Community Design, Horticulture, Construction Drawings, Mixed-use, Grading, Historic Preservation, Zoning, Urban, Green Infrastructure, CAD, Sketching, Residential Design, Concept Design, Sustainability, Trails, Ecological Design, Environmental Design, Placemaking, Garden, Land Development, Stormwater Management, Master Site Planning, Low Impact Development, Hardscape, Building Relationships, Professional Network
Education
North Carolina State University 2004 — 2008
BLA, Landscape Architecture
Leesville Road High School 2000 — 2004
QBE FIRST July 2011 - Present
Pilot Catastrophe Services April 2011 - July 2011
Safeco/Liberty Mutual September 2008 - September 2010
UT Southwestern December 2007 - August 2008
Dell Perot Systems October 2006 - December 2007
Pilot Catastrophe Services October 2005 - August 2006
Healthmarkets May 2004 - October 2005
Skills
Program Knowledge:..., Claim, Insurance, Analysis, Claims Management, Commercial Insurance, General Insurance, Liability, Management, Medical Billing, Medicare, Policy, Property
Education
Tarrant County College 1994 — 1997
Computer Science, 3.5
Big Spring High School 1989 — 1993
Diploma, General Studies, 3.0
QBE FIRST March 2007 - Present
American Safety Insurance May 2005 - March 2007
Cotton States Insurance October 2001 - May 2005
Skills
Underwriting, Legal Liability, Property & Casualty..., Teamwork, Liability, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Life Insurance, Workers Compensation, Casualty Insurance, Claim, Reinsurance, Claims Management, Umbrella Insurance, Professional Liability, Health Insurance
Education
University of Southern Mississippi
Bachelor of Science (BS), Political Science
QBE FIRST March 2000 - Present
Inspire Insurance Solutions, Inc. September 1996 - March 2000
Skills
Analysis, Business Requirements, Microsoft Excel, Insurance, Requirements Gathering, Microsoft Word, Project Coordination, Disaster Recovery, Process Improvement, Business Analysis, Visio, Software Documentation, Change Management, SDLC, Access, SharePoint, Requirements Analysis, Vendor Management, Project Management, Program Management, Risk Management, User Acceptance Testing, Business Process..., Project Portfolio..., PMO, Business Intelligence, Waterfall, IT Management, Quality Assurance, PMP
Education
University of Central Florida - College of Business Administration 1983 — 1985
BSBA, Accounting
Capgemini May 2013 - Present
HEIRLOOM CONSULTING April 2009 - May 2013
QBE FIRST December 2011 - May 2012
Comerica April 2011 - December 2011
JP Morgan Chase March 2010 - March 2011
Capital One July 2007 - March 2009
Detroit Edison Credit Union March 2001 - June 2007
EDISON CREDIT UNION April 2004 - September 2006
EDISON CREDIT UNION March 2001 - April 2004
Skills
Project Portfolio..., Project Implementation, Project Delivery, Problem Solving, Budgeting, PMP, SDLC, MS Project, Troubleshooting, Management, Process Improvement, PMO, Business Analysis, Quality Assurance, Budgets, Oracle, Strategy, Project Management, Security, Databases, IT Service Management, Integration, Cross-functional Team..., Leadership, Analysis, Risk Management, IT Strategy, Software Documentation, Vendor Management, Team Building, SharePoint, Software Project..., Change Management
Education
University of Phoenix 2003 — 2005
MBA, Business Administration
Olabisi Onabanjo University 1989 — 1995
B.Sc., Computer Science
Saint Greogory's College 1982 — 1987
GCE, Major subjects
LERETA, LLC September 2014 - Present
QBE FIRST January 2010 - September 2014
Assurant Specialty Property April 2008 - January 2010
Mortgage Lenders Network January 2005 - January 2007
United States Mortgage February 2002 - October 2004
Conseco Finance June 1999 - May 2000
Equitable Mortgage March 1995 - March 1996
Skills
Change Management, Management, Leadership, Mortgage Lending, Operations Management, Outsourcing, Six Sigma, Banking, Business Analysis, Call Center, Customer Service, Marketing Strategy, Insurance, Process Improvement, Team Building, Performance Tuning, Sales, Microsoft Excel, Visio, Underwriting, Training, Strategic Planning, Vendor Management, Call Centers, Analysis, Business Process...
Education
Trident Technical College 1992 — 1995
Associates, Business Admin and International Business
PLS Financial Services February 2015 - Present
Allstate Insurance / Corey Hinson & Associates October 2014 - Present
RoundPoint Financial Group April 2013 - September 2014
QBE FIRST January 2012 - March 2013
Kelly Services/Wells Fargo July 2011 - December 2011
Randstad / IBM-LBPS July 2010 - July 2011
Express Employment / Fred's Food Club August 2010 - October 2010
Wal-Mart July 2009 - July 2010
State of North Carolina/N.C. Education Lottery March 2006 - May 2009
Leiner Health Products June 2005 - November 2005
Skills
Mortgage Lending, Management, Loans, Customer Service, Analysis, Sales, Microsoft Word, PeopleSoft, Data Entry, Outlook, Microsoft Excel, Microsoft Office, Software Documentation, Access, Finance, PowerPoint, Process Scheduler, Benefits Administration, Customer Satisfaction, Credit, Call Centers, Time Management, Inventory Management, QuickBooks, Loan Modifications, Loan Servicing, Property & Casualty..., Health Insurance, Life Insurance, Commercial Insurance, Umbrella Insurance, Mortgage Underwriting, Mortgage Banking, Residential Mortgages, Commercial Mortgages, Mortgage Servicing, Jumbo Mortgage, Reverse Mortgages, Citrix, Adobe Acrobat, Research, Troubleshooting, Document Management, Document Review, Office Administration, Insurance, General Insurance
Education
Wake Technical Community College 2009 — 2013
Business Management
UNC Charlotte 1998 — 2001
Biology
Winston-Salem State University 1997 — 1998
Biology
First Data Corporation May 2014 - Present
QBE First December 2000 - April 2014
Harbor Dental, LLC January 1999 - November 2000
KPMG September 1996 - January 1999
Skills
General Ledger, Accounting, Financial Accounting, Financial Reporting, Financial Analysis, Auditing, Account Reconciliation, Accounts Payable, Internal Controls, GAAP, Insurance, Accounts Receivable, Process Improvement, Financial Statements, US GAAP, Financial Technology, Microsoft Excel, Microsoft Dynamics GP, PeopleSoft, Great Plains Software
Education
Kennesaw State University - Michael J. Coles College of Business 1996 — 2001
Bachelor of Business Administration (B.B.A.), Accounting
Southern Polytechnic State University 1994 — 1995
Sodexo May 2015 - Present
Sodexo North America May 2012 - May 2015
QBE FIRST October 2008 - May 2012
Target June 2007 - October 2008
Maurices August 2000 - May 2007
Skills
Merchandising, Hiring, Applicant Tracking..., Sourcing, College Recruiting, Job Fairs, Interviewing, Talent Acquisition, Leadership Development, Coaching, Performance Management, Talent Management, Change Management, Succession Planning, Employment Law, Employee Relations, Full-cycle Recruiting, Negotiation, Process Improvement, Talent Development, HRIS, Social Media, Social Networking, Onboarding, Compliance, Vendor Management, Interviews, Recruiting, Leadership, Training, Employee Training, Human Resources, Sales, Screening
Education
University of Nebraska-Lincoln 2001 — 2007
Bachelors, Merchandising/Marketing
PulteGroup July 2013 - Present
Westwood Insurance Agency (A QBE FIRST company) July 2012 - July 2013
QBE FIRST February 2011 - July 2012
Natural Expectations June 2010 - August 2010
Medical Hair Restoration October 2009 - June 2010
Medical Hair Restoration June 2008 - September 2009
Medical Hair Restoration March 2007 - November 2007
Skills
Skin Care, Marketing, Strategic Planning, Management, Recruiting, Social Media, Accounts Receivable, Sales, Customer Service, Team Building, Account Reconciliation, Human Resources, Event Planning, Healthcare, Cold Calling, Manage Client..., Training, Account Management, Budgets, Aesthetics, Leadership, Insurance, Microsoft Excel, Contract Negotiation, Outlook, Cosmetics, Employee Benefits, Employee Relations, Retail, Sales Management, Sales Operations
Education
University of Central Florida - College of Business Administration 2001 — 2006
Business Management, Business
Assurant Specialty Property December 2013 - Present
Dell Insurance Services October 2012 - December 2013
QBE FIRST October 2009 - October 2012
QBE First formerly ZC Sterling June 2005 - October 2009
ZCSterling March 2003 - June 2005
ZCSterling formerly Sterling National April 2001 - March 2003
Education
University of Phoenix
QBE FIRST October 2012 - Present
AQUILEX-WSI, CORPORATE June 2009 - April 2012
INTERCONTINENTAL HOTEL BUCKHEAD September 2008 - February 2009
WOLCOTT HOTEL October 2004 - July 2008
TRAVEL PLANNERS, INC December 1999 - October 2004
Skills
Microsoft Excel, Microsoft Office, Payroll, Outlook, Customer Service, Microsoft Word, PowerPoint, Holidex, ADP ReportSmith, ADP HRB, GDS systems, Opera, Oracle HR, Cybershift, QuickBooks
Education
Monroe College 2006 — 2008
BA, Business
Monroe College 2006 — 2008
Bachelor of Business Administration, Business Management
QBE North America November 2013 - Present
QBE FIRST June 2012 - November 2013
Dean Health Plan January 2009 - July 2012
Inacom January 2007 - January 2009
Dean Health Plan June 2005 - January 2007
Skills
Active Directory, Microsoft Exchange, Citrix, Servers, SDLC, EMC Storage, Isilon, RecoverPoint, Data Domain, EMC SAN Administration, Cisco MDS SAN switches
Education
Madison Area Technical College 2002 — 2004
Computer Information Systems, Network Specialist
EverBank January 2014 - Present
Wells Fargo Home Mortgage April 2012 - January 2014
QBE FIRST June 2011 - May 2012
Alexander Consulting Group September 2010 - July 2011
Proficio Mortgage Ventures LLC September 2009 - August 2010
One World Mortgage Corporation January 2002 - September 2009
HomeGold Financial January 2002 - December 2002
Washington Mutual, Inc. July 1999 - March 2000
Merrill Lynch Credit Corporation July 1992 - July 1999
Merrill Lynch Credit Corporation 1993 - 1999
Skills
Credit Analysis, Credit Risk, Mortgage Underwriting, Mortgage Servicing, Reverse Mortgages, Training & Development, Project Implementation, Employee Training, Credit, Mortgage Lending, Mortgage Banking, Loans, Finance, Investment Properties, Loan Servicing, Relationship Management, Real Estate, Residential Mortgages, Portfolio Management, Underwriting, FHA, Loan Origination, Call Centers, Insurance, Training, Financial Analysis, Cross Selling, VA loans, Leadership, VA Loans, Banking, Management
Education
University of Florida 1981 — 1985
BS
Keystone Heights High 1977 — 1981
Diploma
Bi-State Development Agency September 2004 - Present
QBE First 2012 - 2012
Metropolitan Life 2001 - 2004
Anheuser-Busch 1998 - 2000
MEMC Electronic Materials 1997 - 1998
A. G. Edwards 1996 - 1997
LeGrand Computing Services, Inc 1995 - 1996
Education
Southern Illinois University, Edwardsville 1992 — 1996
BS, Computer Science
InComm April 2015 - Present
American Cancer Society June 2013 - August 2014
QBE FIRST June 2012 - April 2013
Equifax November 2011 - May 2012
SunTrust Bank July 2010 - October 2011
Atlanta American Corp. April 2002 - May 2010
Skills
Disaster Recovery, VMware, Servers, DNS, Active Directory, VMware ESX, Data Center, Microsoft Exchange, DHCP, SAN
Education
Siena College
Marketing/Marketing Management, General
Technical Career Institute
Associate of Science (AS), Computer and Information Sciences and Support Services
Bank of America September 2014 - Present
Wells Fargo May 2013 - Present
MarketSource Inc. July 2011 - Present
QBE First November 2012 - February 2013
Electric League of Arizona February 2012 - June 2012
Macy's May 2010 - April 2011
Best Buy June 2009 - October 2010
Tellepsen August 2005 - May 2009
Abercrombie & Fitch February 2005 - April 2009
The Walt Disney Company August 2004 - January 2005
Skills
Interpersonal..., Data Entry, Data Analysis, Office Machine Operation, Problem Identification..., Confidential..., 10 Key, Business Correspondence, Mail Routing, Team Building, Community Relations, Volunteer Recruiting, Scheduling, Event Planning, MS Office Suite, Viewpoint, Paperless Environments, Telecommunications, Time Management, Multitasker, Sales
Education
Universal Technical Institute 2005 — 2006
Prfessional Diploma, Automotive Collision Repair and Refinishing
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2005
Architecture
Starbucks February 2015 - Present
ONEWEST BANK/RANDSTAD 2014 - Present
QBE FIRST March 2011 - 2014
BANK OF AMERICA/COUNTRYWIDE 2001 - 2011
Pleasant Holidays January 1996 - December 2000
Skills
Budgets, Event Management, General Insurance, Administrative..., Customer Service, Office Management, Insurance, PowerPoint, Management, Property & Casualty..., Microsoft Word, Access, Administrative..., Business Analysis, Microsoft Excel, Microsoft Office, Process Improvement
Education
Moorpark College 1994 — 1996
Was in the process of obtaining Associates of Arts Degree
QBE First July 1999 - October 2013
Dean Foods October 1992 - June 1999
Skills
Insurance, General Insurance, Corporate Finance, Financial Analysis, Project Finance, Budget Process, Operating Budgets, Budget Monitoring, Budget Forecasts, Management, Leadership, Project Management, Financial Accounting, Manage Client..., Client Liaison, Client Presentation, Financial Forecasting, Integration, Strategic Planning, Time Study, Pricing Strategy, Collection Development, Employee Training, IBM AS/400, Great Plains Software, Cognos, Business Intelligence, Offshore Management, Manufacturing, Process Improvement, Cost Reduction..., Proformas, Mentoring, Forecasting, Business Process...
Education
University of North Florida
Business Administration and Management, General
The Home Depot August 2015 - Present
QBE FIRST December 2011 - August 2015
Ventyx August 2008 - September 2011
Ventyx September 1999 - August 2008
Indus March 1998 - September 1999
SNA Inc. April 1994 - January 1998
Skills
Data Center, Unix, Disaster Recovery, Linux, VMware ESX, Windows Server, Management, Servers, Solaris, AIX, Networking, VMware, SDLC, Operating Systems, System Administration, TCP/IP, Storage Area Networks, Databases, IBM AIX, SAN
Education
Lakeland Community College 1992 — 1994
Vivint January 2015 - Present
Image Source July 2013 - January 2015
Praxair October 2011 - June 2013
Praxair October 2011 - June 2013
QBE FIRST December 2010 - October 2011
Praxair January 2007 - July 2007
LA Fitness July 2006 - December 2006
Skills
Customer Service, Team Building, Sales, Coaching, Public Speaking, Sales Process, Food, Account Management, Insurance, Sales Management, Food, Event Planning, Social Media Marketing, Strategic Planning, Management, Marketing, Sales Operations, Social Networking
Education
University of Hawaii at Manoa 2007 — 2010
Bachelors, Human Communication
University of Hawaii at Manoa 2007 — 2010
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
CorVel Corporation January 2015 - April 2015
Esurance March 2014 - December 2014
Verizon Wireless March 2013 - February 2014
APAC Customer Services November 2012 - March 2013
QBE First February 2011 - July 2012
SCF Arizona October 2005 - May 2010
Skills
Property & Casualty..., Call Centers, Customer Service, Insurance, Microsoft Office, Underwriting, Sales, Strategic Planning, Training, Workers Compensation, AS400 system, Mac OS X Server, Insurance Claims, ILOG, ACSS
Education
Keller Graduate School of Management of Devry University 2008 — 2011
Masters of Business Administration, MBA
Michigan State University
Bachelor of Arts (B.A.), Communications
QBE North America May 2015 - Present
QBE Financial Partner Services September 2010 - May 2015
QBE FIRST January 2008 - September 2010
Holy Family Childcare Center August 2007 - January 2008
Lincoln Lighting Center August 2003 - August 2007
Skills
Customer Service..., Writing, Retail Sales, Teaching, Call Centers, Customer Service, Newsletters, Insurance, Leadership, Process Improvement, Team Building, Training, Management
Education
University of Nebraska-Lincoln
Bachelor of Journalism, Advertising
Apria Healthcare February 2014 - Present
QBE FIRST 2009 - 2013
Skills
Insurance, Risk Management, Leadership, Property & Casualty..., Training, Team Building, Process Improvement, Property Tax, Account Analyst
Education
University of Mount Olive 2013 — 2017
Business Administration, Healthcare Management
Cortland Partners October 2013 - Present
QBE FIRST October 2011 - April 2013
Cobb County Schools September 2008 - December 2012
TSG FINANCIAL MANAGEMENT February 2010 - October 2011
Coca Cola Enterprises, Inc August 2008 - October 2008
Mann Bracken, LLC September 2006 - November 2007
MAG Mutual Insurance Company January 2003 - September 2006
Szabo Associates, LLC 1998 - 2001
Skills
Leadership, Team Building, Microsoft Office, Customer Service, Insurance, Program Management, Litigation, Access
Education
Shorter University 2004 — 2008
Bachelor of Arts, Business Management
QBE FIRST May 2008 - Present
Sentry Insurance April 2007 - April 2008
Education
University of Phoenix
Bachelor's degree, Business/Commerce, General
QBE First June 2012 - February 2015
Michael Daniel Photography June 2008 - September 2013
Assurant Specialty Property June 2006 - September 2009
Skills
Range of Motion, ADL, Neuromuscular Therapy, Functional Transfers, Stereognosis Activities, Oral Motor Stim..., Positioning, Visual Motor Activities, Retrograde Massage, Proprioceptive..., Vestibular Activities, CPR Certified
Education
Stanbridge College 2013 — 2015
Associate’s Degree, Associates of Occupational Science, Cum Laude
Santa Ana College 2009 — 2012
Associate’s Degree, Liberal Arts
Wells Fargo January 2015 - Present
IBM December 2013 - August 2014
Wells Fargo September 2010 - November 2013
QBE FIRST November 2005 - July 2010
Skills
Microsoft Excel, Microsoft Word, Home loan processing..., Microsoft Office, Animal Science, banking, finance, Loan Servicing, Volunteering, Non-profit Volunteer, Bankruptcy, Foreclosures, Quality Assurance, Home Equity Loans, Loan Modifications, Government Loans, Tax Research, Cash Handling, Mortgage Banking, Employee Training
Education
North Carolina Agricultural and Technical State University 1996 — 2001
Bachelorâs Degree, Animal Sciences, 3.2
QBE FIRST June 2010 - Present
Bank of America August 2003 - April 2006
Maricopa Community Colleges July 1999 - April 2006
Insightful Overview of New Business Beginnings January 1998 - April 2006
Skills
Public Relations, Public Speaking, Call Center, Customer Service, Process Improvement, New Business Development, Call Centers, Marketing, Training, Outlook
Education
Mesa Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.68
QBE FIRST January 2011 - Present
Fired Up Grill October 2013 - March 2014
JC Penney August 2008 - April 2011
Skills
Customer Service, Insurance, Microsoft Excel, Microsoft Office, Team Building, Outlook, Microsoft Word, Leadership, PowerPoint, Sales, Project Management, SharePoint, Quality Assurance, Inventory Management, Business Process..., Process Improvement, Risk Management, Access, Software Documentation, Analysis, Training, Business Analysis, Data Entry, Time Management, Teamwork, Telephone Skills, General Insurance
Education
Rio Salado College
A1 Garage Door Services September 2013 - Present
GO Financial August 2012 - March 2013
QBE First September 2010 - November 2011
Skills
Bilingual, Customer Retention, Customer Escalation..., Customer Service, Telephone Interviewing, Sales, Managerial, Management, Operations Management, Call Center Development, PowerPoint, Team Building
Education
Mesa Community College 2010 — 2013
Associate's degree, Mass Communication/Media Studies
UPMC January 2015 - Present
EDMC - The Art Institutes January 2012 - November 2014
QBE First August 2008 - January 2012
Skills
Event Planning, Higher Education, Community Outreach, Public Speaking, Student Affairs, Staff Development, Career Counseling, Leadership, Social Networking
Education
South University 2013 — 2014
Master of Business Administration (M.B.A.), Human Resources
University of South Carolina-Columbia 2004 — 2007
Bachelor of Arts (B.A.), Journalism and Mass Comunication
Auto Zone September 2013 - Present
QBE FIRST January 2012 - April 2013
QBE FIRST April 2003 - January 2012
Spherion November 2002 - April 2003
Skills
Work well in team..., Quick learner with..., Quality Assurance, Customer Service, Customer-focused Sales, Take criticism and use..., Training, Management, Call Centers, Insurance, Analysis, Scheduling, Sales Operations, Customer Satisfaction, Coaching, Outlook, Retail, Team Building, Leadership, Business Analysis, Data Entry, Auditing, Process Improvement, Hiring, Conflict Resolution, Strategic Planning, Invoicing, Inventory Management, Account Management, Employee Training, Requirements Analysis, PowerPoint, Sales, Business Process..., Quality Control, Telephone Skills, Communication, Social Networking, Vendor Management
Education
Southeast Community College 1995 — 1995
Accounting, 3.75
Oracle January 2013 - Present
Oracle October 2012 - December 2012
QBE FIRST May 2012 - October 2012
Dish Network December 2011 - May 2012
Fifth Third Bank January 2011 - December 2011
Navisite October 2008 - December 2010
L&T Infotech November 2004 - October 2008
Skills
DB2, Siebel, AIX, Oracle, Siebel Administrator, OBIEE, Siebel Loyalty, Siebel Marketing, BI Publisher 10g, ICRM Desktop, Windows Server, Oracle Enterprise Linux, SDLC, Database Administration, SOA, Unix, Weblogic, Shell Scripting, Informatica, Virtualization, CRM, Linux, Solution Architecture
Education
University of Rajasthan 2000 — 2004
B.E., Computer Science
Bikaner Boys School 1984 — 2000
School, High School
QBE FIRST January 2008 - May 2015
QBE FIRST January 2007 - January 2008
QBE FIRST January 2001 - January 2007
QBE FIRST January 1997 - January 2001
Hoag Hospital July 1991 - July 1997
Skills
Insurance, Health Insurance, Data Entry, Software Documentation, Outlook, Customer Service, Quality Assurance, Lotus Notes, Access, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Training, Analysis, Coaching, Event Planning, Public Speaking, Event Management, Sports, Team Building
Education
Rancho Santiago College 1985 — 1989
Associate of Arts (A.A.), Radio and Television Broadcasting Technology/Technician
Stereotaxis October 2013 - Present
PrepMD, LLC May 2013 - October 2013
QBE FIRST August 2012 - November 2012
SECU October 2011 - July 2012
SECU January 2011 - October 2011
Dick’s Sporting Goods August 2010 - January 2011
The Golf Club at Ballantyne June 2010 - November 2010
Skills
Access, Life Insurance, Financial Services, Financial Analysis, Customer Service, Managerial Finance, Risk Management, Investments, Mutual Funds, Mortgage Lending, Strategic Financial..., Credit Analysis, Finance, Insurance, Auditing, Underwriting, Banking, Loans, Financial Risk, Financial Reporting, Microsoft Excel, Accounting, Credit Risk, Credit, Cash Management, Leadership, Analysis
Education
University of North Carolina at Pembroke 2006 — 2010
Bachelor's degree, Finance, General, 3.13
QBE FIRST May 2012 - Present
1040max 1991 - Present
Focus-on-Video Productions 1990 - Present
Focus-on-Video Productions 1990 - Present
Equifax November 2011 - May 2012
Equifax 2011 - 2012
SunTrust Bank July 2010 - October 2011
SunTrust Bank July 2010 - September 2010
SunTrust Bank July 2010 - September 2010
Atlantic American Corp April 2002 - April 2010
Education
Technical Careers Institute 1986 — 2000
AS, Computer Electronics
Westcon 1994 — 1995
Network Administration
Siena College 1979 — 1983
Marketing
Benjamin Franklin HS 1974 — 1978
HS
Telfair County HS
Wake Health Services, Inc March 2015 - Present
State Government August 2013 - Present
QBE First August 2012 - July 2013
Premiere Global Sports 2011 - 2012
Cisco Systems May 2011 - August 2011
Skills
Microsoft Office, ACL, SAP, Great Plains Software, Microsoft Excel, Data Entry, Financial Analysis, Outlook, Financial Accounting, QuickBooks, Strategic Planning, Contract Negotiation, PeopleSoft, Access Lists, Access, Customer Service, Accounting
Education
North Carolina State University 2008 — 2012
Bachelor of Science (BS), Accounting
QBE FIRST November 2010 - Present
Affiliated Computer Service October 2009 - May 2010
Weichert Realtors May 2005 - June 2007
Skills
General Insurance, Casualty, Health Insurance, Microsoft Excel, Microsoft Word, microsoft outlook, Typing, Data Entry, Customer Service, Clerical Skills, Team Leadership, Problem Solving, Phone Skills, Phone Etiquette, Time Management, Committed to..., Work Ethic, Business Ethics, Outlook
Education
Liberty University 2012 — 2013
Associate of Arts (A.A.), Religion/Religious Studies
Penn Foster Career School 2012 — 2013
Diploma, Medical Billing and Coding
Ohio Christian University 2011 — 2012
Associate's degree, Business Administration and Management, General
Willis January 2015 - Present
Willis January 2012 - December 2014
Willis January 2008 - January 2012
GE Capital June 2004 - December 2007
QBE FIRST February 2002 - June 2004
American Modern Insurance Group (Munich Re) September 1999 - February 2002
Risk Management Resource, Ltd. February 1997 - September 1999
Marsh Risk Consulting October 1990 - February 1997
Otterbein College January 1993 - January 1997
Skills
Mergers, Risk Modeling, Risk, Pricing, Enterprise Risk..., Risk Management, Risk Assessment, Financial Risk, Insurance, Underwriting
Education
Purdue University 1985 — 1990
Ph.D.
South Dakota State University 1983 — 1985
M.S.
QBE FIRST January 2010 - Present
IPOWER April 2010 - August 2010
Uniq Motorsports April 2009 - August 2009
Education
University of Advancing Technology 2006 — 2010
Bachelor of Arts in Digital Video, Digital Video/Video Editing
University of Advancing Technology
Bachelor of Arts, Digital Video; Video Editing
Cobb EMC March 2015 - Present
Printpack October 2014 - March 2015
American Safety Insurance September 2012 - July 2014
QBE North America March 2012 - September 2012
QBE FIRST February 2001 - March 2012
Target 1999 - 2000
Insurance House 1997 - 1999
Allmerica Financial/The Hanover Insurance Group 1991 - 1997
Skills
Employee Benefits, Onboarding, HRIS, Succession Planning, Performance Management, Human Resources, Benefits Administration, Talent Management, Deferred Compensation, Applicant Tracking..., HR Policies, Talent Acquisition, Employee Relations, SuccessFactors, Process Improvement, Leadership, FMLA, Workforce Planning, New Hire Orientations, Compensation & Benefit, Employee Engagement, PeopleSoft, Job Analysis, Job Descriptions, College Recruiting, Recruiting, Workers Compensation
Education
Kennesaw State University
Bachelor of Science, Political Science
QBE FIRST June 2007 - March 2015
Verizon April 1997 - June 2006
Verizon June 1993 - March 1997
GTE February 1993 - May 1993
GTE January 1989 - January 1993
GTE July 1979 - December 1988
Education
Southern Illinois University, Edwardsville 1973 — 1979
MA/BS, Economics and Finance
Belleville East High School
Sedgwick CMS October 2013 - Present
QBE FIRST October 2011 - October 2013
Liberty Mutual Insurance May 2011 - October 2011
Abelard Construction 2010 - 2011
Skills
Insurance Consulting, Property & Casualty..., Catastrophic Loss, Sales Management, General management, Daily Operations, Claims Investigations, Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Property Damage, Property Claims, Food & Beverage, Restaurant Management, New Restaurant Openings
Education
University of Louisville
SWBC January 2015 - Present
QBE FIRST June 2011 - December 2014
QBE FIRST May 2010 - June 2011
QBE FIRST May 2004 - May 2010
Balboa Insurance Group May 2003 - May 2004
Washington Mutual July 2001 - May 2003
Countrywide Financial Corporation May 1999 - July 2001
Countrywide Financial Corporation January 1997 - May 1999
Skills
Process Improvement, Team Leadership, Quality Assurance, Outsourcing, Vendor Management, Risk Management, Business Analysis, Leadership, Analysis, Management, Call Centers, Business Process, Business Process..., Cross-functional Team..., Team Building, Change Management, Budgets, Program Management, Performance Management, Integration, Operations Management, SDLC, Access, Insurance, Analytics
Education
University of Maine 1990 — 1992
MBA, Finance/Securities Trading
State University of New York College at Oswego 1986 — 1990
BS, Business Administration/Economics/Psychology
QBE North America February 2012 - Present
QBE FIRST July 2010 - February 2012
Meyn America LLC February 2008 - June 2009
Hewlett Packard February 2000 - May 2007
Compaq June 1996 - February 2000
Digital Equipment Corporation July 1992 - May 1996
Digital Equipment Corporation October 1989 - July 1992
Digital Equipment Corporation June 1983 - October 1989
Skills
Operating Systems, Cross-functional Team..., Outsourcing, ITIL, Testing, Software Development, System Administration, ERP, Troubleshooting, SDLC, Project Management, IT Strategy, Microsoft SQL Server, Servers, Business Analysis, SAP, Process Improvement, Networking, Data Center, System Deployment
Education
Milwaukee Area Technical College 1981 — 1983
Associate Degree, Computer Science
Westfield LLC August 2013 - Present
QBE FIRST November 2011 - August 2013
Sisters of Mercy Health System December 2007 - November 2011
A G Edwards & Sons 2005 - 2007
Skills
Data Warehousing, PL/SQL, Unix, Datastage, Oracle SQL, UC4, Appworx, Subversion, Quality Center, SQL, Requirements Analysis, Teradata, Microsoft SQL Server, ETL, Databases, Oracle, Performance Tuning, SDLC, Testing, Visio, Business Intelligence, Data Modeling, Business Analysis, ETL Tools
Education
New York Institute of Technology-Old Westbury 2003 — 2005
Master's degree, Environmental Engineering Technology/Environmental Technology
QBE FIRST October 2003 - Present
APMsafe 1999 - 2001
Skills
Process Improvement, Insurance, Risk Management, Business Analysis, Vendor Management, Business Process..., Call Centers, Financial Analysis, Forecasting, Change Management, Banking, Financial Risk, Finance, Auditing, Analysis, Project Management
Education
Occidental College 1996 — 2000
Bachelor of Arts (B.A.), Business/Managerial Economics
Occidental College 1996 — 2000
Bachelor of Arts (B.A.), Spanish Literary Studies
QTC Management/ Lockheed Martin Company March 2015 - July 2015
ARB Construction April 2014 - January 2015
QBE FIRST April 2012 - February 2014
Easton Bell Sports, INC February 2009 - September 2011
IBM Global Services 2008 - February 2009
Capital One Auto Finance February 2006 - February 2009
IBM 2008 - 2009
CapitalOne Auto Finance 2006 - 2009
jetBlue Airways August 2002 - July 2005
Winstead, Sechrest, & Minick PC January 2000 - June 2002
Skills
Trend Micro, Data Center, Disaster Recovery, VoIP, Windows Server, VMware, Virtualization, Windows, Linux, Active Directory, Security, Troubleshooting, Project Management, Database Administration, Network Security
Education
Our Lady of the Lake University 1998 — 2001
MIS/CIS
Equator, LLC June 2014 - March 2015
QBE FIRST August 2010 - January 2014
Bank of America February 2008 - February 2010
Portellus, Inc. 2005 - 2007
JustLend January 2005 - August 2005
Greenlight Financial Services 2003 - 2005
BookVegas, TheReservationCompany 2002 - 2003
Prudential Securities 2001 - 2001
UBS PaineWebber 1998 - 2001
Skills
Quality Assurance, Finance, SDLC, Business Analysis, Visio, Requirements Gathering, Banking, Mortgage Lending, Vendor Management, Systems Analysis, Software Project..., Business Requirements, Software Documentation, Integration, Program Management, Process Improvement, Requirements Analysis, Microsoft SQL Server, Business Process, Analysis, Project Management
Education
University of California, Los Angeles 1994 — 1998
BS, Political Science
Sands Insurance Agency May 2015 - Present
States & Associates, LLC February 2015 - May 2015
QBE FIRST March 2005 - February 2015
Balboa Insurance Group March 2005 - July 2011
Skills
Operations Management, Insurance, Underwriting, Strategy, Risk Management, Process Improvement, Banking, Vendor Management, Business Analysis, Leadership, Business Process..., Mergers & Acquisitions, Team Building, Management, Call Centers, Strategic Planning
Education
Northern Illinois University 1977 — 1979
Southern Methodist University 1975 — 1978
QBE FIRST August 2003 - Present
Skills
Insurance, Underwriting, Property & Casualty..., Reinsurance, Process Improvement, Business Analysis, Leadership, Banking, Risk Management
Education
New Mexico State University 1983 — 1987
BBA, Finance
n/a - currently unemployed January 2011 - Present
QBE FIRST June 2011 - December 2011
Sterling National Corp. October 1996 - June 2011
ZC Sterling October 1996 - January 2010
Skills
Insurance, Negotiation, Mergers, Compliance, Strategic Planning, Business Strategy, Leadership, Team Building, Process Improvement, Mergers & Acquisitions, Leadership Development, Budgets, Outsourcing, Risk Management, Vendor Management, Finance, Analysis, Change Management, Management, Performance Management, Executive Management, Financial Analysis, Business Analysis, Business Process..., Investments, Contract Negotiation, Program Management, Management Consulting
Education
The University of Connecticut School of Law 1972 — 1976
JD, Law
Yale University 1965 — 1969
Bachelor's degree, American History (United States)
QBE FIRST August 2012 - Present
QBE FIRST (formerly Sterling National) April 2008 - Present
Skills
Insurance, Property & Casualty..., Litigation Management, Underwriting, Liability, General Insurance, Management, Professional Liability, Insurance Law, Reinsurance, Claim, Claims Management, Casualty, Commercial Insurance, Legal Liability, Casualty Insurance
Education
Thiel College 1972 — 1976
Lakeview High School 1966 — 1972
Penn State University
Paralegal Certification, Legal
Hewlett-Packard September 2012 - Present
QBE FIRST October 2011 - September 2012
MCIC Vermont, Inc. August 2011 - October 2011
The Home Depot March 2010 - May 2011
ING Americas 2006 - 2009
Hewlett-Packard Company 1986 - 2005
Skills
PMP, PMI, Requirements Analysis, Business Analysis, Customer Relations, Budgeting, Retail, SDLC, MS Project, Business Requirements, Microsoft Office
Education
Kennesaw State University - Michael J. Coles College of Business 1980 — 1986
BS, Computer Science
Portrait Society Conference-Atlanta
Your Studio
Volt April 2015 - Present
QBE FIRST February 2006 - April 2015
KPMG May 2006 - January 2007
Philippine Veterans Bank October 2001 - September 2006
SGV & Co. November 1997 - September 2001
Skills
CPA, Insurance, Auditing, Accounting, General Ledger, Internal Controls, US GAAP, Financial Reporting, Sarbanes-Oxley Act, GAAP, Financial Analysis, Financial Accounting, Financial Statements, Internal Audit, Analysis, External Audit
Education
University of Santo Tomas 1993 — 1997
BSA, Accounting
University of Santo Tomas
The Ken Blanchard Companies May 2013 - Present
QBE FIRST March 2013 - May 2013
Bank of America April 2011 - March 2013
LA Fitness December 2010 - March 2011
Kelley Blue Book 2007 - December 2010
Kelley Blue Book 2006 - 2008
Encore Credit Corp 2004 - 2006
Skills
Microsoft SQL Server, SSIS, SSRS, VB.NET, Visual C#, Data Analysis, C#, SDLC, Agile Methodologies, Scrum, C++, MVC, ASP.Net, SQL, .NET, Content Management, Kentico, ASP.NET, Web Services
Education
Southern Illinois University, Carbondale 2001 — 2003
Masters, Electrical and computer Eng.
Kendriya Vidyalay CRPF Durgapur
Paragon Asset Recovery Services Inc. September 2013 - Present
QBE FIRST September 2012 - September 2013
NationalLink LP July 2012 - September 2012
Regional Acceptance Corp August 2010 - July 2012
SocialMancer, LLC August 2009 - August 2010
U.S. Census Bureau -- Census Coverage Management January 2010 - June 2010
Skills
Credit, Sales, Strategic Planning, Marketing, Online Marketing, Collections, Insurance, Mortgage Servicing, Mortgage Lending, Telephone Skills, Accounting, Management, Loans, New Business Development, Team Building, Training, Business Development, Coaching, Account Management, Negotiation, Customer Service, Microsoft Excel, Team Management, Marketing Strategy, Teamwork, Microsoft Word, Telecommunications, Mortgage Banking, Residential Mortgages, Mortgage Underwriting, Commercial Mortgages, General Insurance, Commercial Insurance, Umbrella Insurance, Property & Casualty..., Skip Tracing, Repossessions, Debtors, Debt Elimination, Consumer Debt, Electronic Payment..., Payment Card Processing, Social Media, Team Leadership, Small Business
Education
Slippery Rock University of Pennsylvania 2005 — 2009
Bachelor of Arts (B.A.), Philosophy
QBE FIRST November 2011 - Present
Pacific Monarch Resorts January 2008 - November 2011
Argent Mortgage Company, LLC September 2003 - November 2007
Education
University of Nebraska at Omaha 1998 — 2002
MIS, IT
Dell January 2014 - Present
Randstad September 2013 - January 2014
Nebraska Book Company December 2012 - September 2013
Awards Unlimited August 2012 - October 2012
QBE First September 2010 - February 2012
Gaylord Entertainment September 2009 - January 2010
Joe Christensen, Inc. November 1996 - July 2009
Skills
Insurance, Call Center, Customer Service, Customer Satisfaction, Outlook, Data Entry, Proofreading
Education
University of Nebraska-Lincoln 1989 — 1991
MA, English
University of Nebraska-Lincoln 1985 — 1989
BA, English
Lincoln Southeast 1983 — 1985
High School diploma, college prep
PCIC Insurance Agency April 2012 - Present
QBE First June 2006 - April 2012
Education
University of Houston-Clear Lake 2002 — 2003
BBA, Marketing
QBE FIRST July 2002 - Present
Skills
Underwriting, Insurance, Vendor Management, Business Analysis, Business Process..., SDLC, Process Improvement, Team Building, Leadership, Change Management
Education
University at Albany, SUNY 1978 — 1982
BS, Economics
QuestPro Consultants April 2013 - September 2013
QuestPro Consultants February 2012 - March 2013
QuestPro Consultants April 2011 - August 2011
QBE FIRST May 2010 - April 2011
Safeco Insurance March 2009 - May 2010
Liberty Mutual Insuarance March 2000 - May 2008
Skills
Property Damage, Fraud, Claim, Liability, Training, Subrogation, Adjustments, Underwriting, Property Claims, Management, Claims Management, Commercial Lines, Legal Liability, Casualty, Insurance, General Insurance, Liability Analysis, Commercial Insurance, Negotiation, Adjusters, Claims Handling, Property & Casualty..., Claim Investigation, Leadership, Workers Compensation, Policy, Insurance Adjusting, Claims Resolution
Education
The University of Texas at Arlington 2004 — 2006
Masters, Criminology and Criminal Justice
QBE FIRST June 2011 - Present
Balboa Insurance Group June 2005 - June 2011
Citizens Bank November 2001 - May 2005
Mellon Bank June 1994 - November 2001
Corning Incorporated September 1989 - November 1992
Corning Incorporated June 1985 - September 1989
Skills
SDLC, Vendor Management, Business Intelligence, Business Process..., Integration, SharePoint, Data Analysis, IVR, Systems Analysis, Business Process, Change Management, MS Project, PMP, Quality Assurance, Microsoft SQL Server, Analysis, Operations Management
Education
Syracuse University 1989 — 1992
MBA, Business Administration and Management, General
Penn State University 1981 — 1985
BS, Chemical Engineering
Federal Home Loan Bank of Chicago March 2014 - Present
QBE FIRST November 1999 - March 2014
Precision Response Corporation 1998 - 1999
JP Morgan Chase February 1990 - 1998
Skills
Insurance, Real Estate, Mergers, Process Improvement, Risk Management, Mortgage Lending, Account Management, Negotiation, Team Building, Strategic Planning, Analysis, Sales, Budget, Leadership, Training, Banking, Budgets, Marketing, Mergers & Acquisitions, Customer Service, Loan Servicing, Project Management, Management, Finance, Financial Analysis, Vendor Management, Underwriting, Mortgage Servicing, Business Analysis, Mortgage Banking, Call Centers, Business Development, Outsourcing, Loans, Relationship Management
Education
University of Florida
QBE FIRST February 2005 - Present
Education
Kennesaw State University - Michael J. Coles College of Business 2009 — 2010
M.B.A.
University of California, San Diego
B.S., Management Science
Charles & Colvard March 2015 - Present
QBE April 2012 - March 2015
QBE FIRST June 2007 - April 2012
GreenPoint Mortgage May 2005 - June 2007
Wendover Financial Services November 2000 - May 2005
Bank of America September 1995 - September 2000
Skills
Call Centers, Insurance, Process Improvement, Relationship Management, Financial Services, Call Center, Customer Support, Customer Service, Customer Satisfaction, Customer Experience, Performance Management, Customer Retention, Mortgage Servicing, Team Leadership, Software Documentation, Recruiting, Management, Leadership, Business Analysis, Account Management, Cross-functional Team..., Thinking Outside The Box, Quality Assurance, Team Building
Education
North Carolina Agricultural and Technical State University 1987 — 1993
Communications
LERETA, LLC September 2014 - Present
QBE FIRST August 2012 - Present
QBE FIRST October 2007 - August 2012
Ellis Enterprises May 1998 - September 2007
Skills
Customer Service, Outlook, Spreadsheets, Microsoft Excel, Lotus Notes, Executive Support, Process Scheduler, Microsoft Office, PowerPoint, Data Entry, Microsoft Word, Access, Accounting, Account Management, Account Reconciliation, Strategic Planning, Project Planning, Product Management, Product Development, Six Sigma, Project Management, New Business Development, Business Process..., Change Management, Contract Negotiation, Call Centers, Risk Management, Office Management, Training, MS Project, Management, Leadership
Education
Project Management Institute 2013 — 2013
Project Management Professional, Project Management
Strayer University (DC) 2010 — 2011
Master of Business Administration (M.B.A.), Project Management, 4.0
Kennesaw State University 2006 — 2007
Graduate Certificate, Paralegal Certification, 4.0
University of West Georgia 2002 — 2006
B.A., Political Science/Public Administration/Pre-Law, 3.8
ITC Solutions & Services Group (ITC SSG) April 2015 - Present
Assurant Specialty Property June 2014 - February 2015
QBE FIRST July 2013 - May 2014
State Street IMS November 2000 - February 2013
Nations Data.Com. June 1999 - September 2000
Deloitte February 1999 - June 1999
MetLife March 1998 - August 1998
Skills
Business Analysis, Back Office, Process Improvement, Settlement, Program Management, Banking, Analysis, Vendor Management, Bloomberg, Middle Office, Mutual Funds, Data Analysis, Securities, SWIFT payments, Corporate Actions, Fixed Income, Project Management, Risk Management, Access, Financial Services, Visio, Sybase, Software Project..., SDLC, SharePoint, IT Strategy, System Administration, Business Process..., Business Requirements, Testing, Information Technology, Business Process, PMO, Requirements Analysis, Performance Tuning, AML, Disaster Recovery, Leadership, COBOL, Integration, Databases, DB2, SQL, Unix
Education
Osmania University 1986 — 1989
Bachelor of Arts (B.A.), Public Administration
St Andrews Junior College, Mumbai 1983 — 1985
Higher Secondary Certificate
St Xavier's High School, vile parle, Mumbai 1972 — 1982
Secondary School Certificate, 10th
Florida Blue August 2014 - Present
University of North Florida June 2014 - Present
Equator, LLC February 2012 - February 2014
QBE First September 2003 - February 2012
Ohio Dominican University October 2000 - October 2002
Skills
Training
Education
The Ohio State University 1994 — 1997
MFA, English
San Diego State University-California State University 1985 — 1990
Berkley Southeast Insurance Group (a W. R. Berkley Company) November 2013 - Present
QBE FIRST December 2011 - September 2013
Ingenico October 2009 - December 2011
In Zone Brands, Inc. December 2008 - July 2009
Ledger Plus May 2006 - December 2008
Skills
Accounting, Cash Management, General Ledger, Great Plains Software, Financial Analysis, Microsoft Excel, Payments, Financial Reporting, Internal Controls, Analysis, Fixed Assets, Payroll, Financial Accounting, Account Reconciliation, Accounts Payable, Financial Statements, GAAP, Journal Entries, ERP, Accruals, Bank Reconciliation, Payroll Taxes, Accounts Receivable
Education
Kennesaw State University - Michael J. Coles College of Business 2003 — 2008
Bachelors, Accounting
University of Alabama 2000 — 2002
QBE FIRST February 2007 - June 2015
Cobb County Schools 2001 - 2007
Cobb County Schools 2001 - 2007
Skills
Insurance, Property & Casualty..., Product Management, Business Analysis, SDLC, Data Analysis, Process Improvement, Statistics, Data Mining, R, SAS
Education
Texas A&M University 2009 — 2011
MS, Statistics
University of Northern Colorado 1989 — 1993
BA, Mathematics
Kofile Conversion Services Inc. January 2015 - Present
QBE FIRST October 2010 - Present
Data Trace November 1994 - October 2009
Skills
Project Management, Business Ethics, Report Writing, Creative Problem Solving, Information Security, Performance Reviews, Written Correspondence, Process Improvement, Vendor Management, Operations Management, Software Documentation, Training, Active Directory, Troubleshooting, Budgets, Customer Service, Leadership, Management, Problem Solving, Team Building, Business Analysis
Education
Tarrant County College 2009 — 2010
Education
The University of Texas at Arlington 1990 — 1992
Nestlé Purina North America August 2013 - Present
Washington State University August 2011 - May 2013
QBE FIRST June 2009 - August 2011
Target May 2007 - June 2009
Skills
Microsoft Excel, Event Planning, Risk Management, Time Management, Microsoft Office, Customer Service, Sports, Leadership, PowerPoint
Education
Washington State University 2011 — 2013
Masters of Education, Sport Management
Nebraska Wesleyan University 2003 — 2007
B.A., Business Administration, Sport Management
QBE First May 2012 - Present
Bank of America January 2009 - May 2012
Balboa Insurance Group September 2003 - December 2008
Skills
PMO, Process Improvement, SDLC, Software Project..., PMP, Business Analysis, Vendor Management, Business Process..., Requirements Analysis, Requirements Gathering, Project Portfolio..., Analysis, Business Requirements, Risk Management
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM 1993 — 1997
Bachelor of Science (BS), Industrial Engineering
QBE North America March 2015 - May 2015
QBE FIRST January 1999 - March 2015
Skills
Call Centers, Claim, Insurance, Underwriting, Claims Management, Property, Microsoft Office, Staff Development, Staff Supervision, Casualty, General Insurance
Education
Saint Leo University
Kenan Institute of Private Enterprise September 2013 - Present
Kenan-Flagler Business School November 2011 - September 2013
Bennett Aerospace July 2010 - October 2011
QBE FIRST December 2003 - October 2008
Skills
Research, Project Management, Strategic Planning, Microsoft Office, Customer Service, Social Media, Event Planning, Fundraising, Program Management, Public Speaking, Editing, PowerPoint, Higher Education, Event Management, Proposal Writing, Microsoft Excel, Management, Team Building, Microsoft Word, Data Analysis, Business Planning, Government, Leadership, Community Outreach, Analysis, Internal Communications, Public Relations, Leadership Development, Policy, Human Resources, Training, Strategy, Organizational..., Team Leadership, Economic Development, Program Development, Budgets, Staff Development, Economic D, Policy Analysis, Management Consulting, Project Planning
Education
UNC Kenan-Flagler Business School 2012 — 2012
UNC Business Essentials - Business Certificate
University of North Carolina at Chapel Hill
Bachelor, International Studies
The Chinese University of Hong Kong 2009 — 2009
Asian Business and Management
QBE FIRST February 2007 - May 2014
ORIX USA Corporation August 2001 - November 2004
Chase Manhattan Mortgage July 1999 - August 2001
Chase Manhattan Mortgage March 1997 - July 1999
Skills
Software Documentation, Business Analysis, Call Centers, Visio, SDLC, Insurance, Vendor Management, Process Improvement, Leadership, Underwriting, Risk Management, Customer Service, Management, Banking, Team Building, Microsoft Office, Team Management, Microsoft Excel, Coaching, Credit, Sales
Education
Sacramento City College
Marketing
QBE FIRST June 2011 - Present
Bank of America July 2008 - June 2011
Countrywide Insurance Group July 2005 - July 2008
Self-Employed March 2002 - August 2005
Verify, Inc. October 1998 - February 2002
World Savings & Loan December 1997 - October 1998
Shipley's July 1989 - November 1997
Skills
Property & Casualty..., Banking, Risk Management, Financial Risk, Insurance, Business Analysis
Education
University of California, Irvine 1989 — 1993
B.A., Economics
QBE FIRST March 2010 - Present
Clayton Services September 1995 - March 2010
Skills
Mortgage Lending, Mortgage Banking, Property & Casualty..., Mortgage Servicing, Reinsurance, Insurance, Loans, Underwriting, Risk Management, Credit, Loss Mitigation, Banking, Financial Risk, Loan Origination, Due Diligence, Loan Servicing, Strategic Planning, FHA, Mortgage Underwriting, Residential Mortgages
Education
Quinnipiac University School of Law 1985 — 1988
Law, Legal Studies, General
The University of Connecticut
BA, Political Science and Government
QBE FIRST December 2010 - Present
QBE FIRST December 2009 - Present
Farmers Insurance February 2005 - September 2007
Farmers Insurance February 2005 - August 2006
Thorobred Chevrolet Body Shop May 2004 - February 2005
Progressive Insurance June 1996 - April 2004
Bank of America January 1993 - June 1996
Bank of America fund January 1994 - January 1995
Skills
Banking, Credit, Loans, Mortgage, Mortgage Lending
Education
University of Phoenix 2003 — 2006
University of Phoenix 1993 — 1996
BA in Business Management
Pasadena City College
University of Phoenix
Bachelor of Arts, Business Management
Akamai Technologies September 2012 - June 2013
MorphoTrak March 2012 - June 2012
QBE FIRST August 2011 - February 2012
National Creditors Connection Inc. August 2003 - May 2010
Experian January 2001 - January 2003
Skills
Data Entry, Quality Assurance, Client Service, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Process Improvement, Network Security, Call Center
Education
Santa Ana College
AA, Liberal Arts
QBE FIRST
Skills
Claims Management, Claim Investigation, Property Claims, Construction, Claims Auditing
Education
St. Ambrose University 1997 — 2001
Bachelor of Arts (B.A.), Business/Commerce, General
QBE FIRST November 2007 - Present
Education
University of Phoenix 2007 — 2008
Associate's degree, Business Administration and Management, General
Corona del sol High School 1998 — 2002
QBE FIRST January 2007 - Present
Infinity Insurance July 2005 - August 2006
Indian Nations Insurance Company May 2004 - May 2005
Skills
Property & Casualty..., Mortgage Banking, Claim, Process Improvement, Liability, Insurance
Education
Western International University 1996 — 1998
Bachelor's degree, Information Systems
Northern Arizona University 1991 — 1995
Master's degree, Education
VyStar Credit Union October 2012 - March 2013
QBE FIRST 2009 - August 2012
FIS - Fidelity Information Services June 2006 - September 2008
Bank of America (Barnett Bank/Equicredit Mtg) June 1997 - June 2008
Skills
Claim, Underwriting, General Insurance, Liability, Commercial Insurance, Claims Management, Casualty, Reinsurance, Health Insurance, Legal Liability, Life Insurance, Risk Management, Commercial Lines, Call Centers
Education
WestEnd High 1977 — 1980
West End High, B.O.E
University of Phoenix
Associate's degree, Business Administration and Management, General
University of Phoenix
Associate's degree, Business Administration and Management, General
First National Bank of Omaha February 2014 - Present
Lincoln Financial Group May 2013 - January 2014
QBE FIRST February 2009 - May 2013
Education
University of Nebraska-Lincoln 2004 — 2012
Bachelor of Business Administration (B.B.A.)
QBE FIRST November 2009 - Present
Mustang Claims October 2008 - May 2009
Zurich North America November 2005 - July 2006
The Hartford September 2004 - January 2005
AAA Chicago Motor Club June 2002 - August 2004
Skills
Responsible for..., Computer Proficiency, Interpersonal..., Highly motivated..., Multi Tasking, Strategic..., Vendor Relationships, Industry Networking, Scheduling Maintenance, Budget Management, Customer Relationships, Business Development, Quality Assurance, Cross-Functional Skills, Project Management, Relationship Building, Process Implementation, Subrogation, Analysis, Networking, CRM, Claim, Training, Budgets, Property Damage, Cross-functional Team..., Microsoft Word
Education
Prairie State College
Oakwood Worldwide May 2012 - Present
QBE FIRST November 2007 - May 2012
Education
University of Arizona 2000 — 2005
Philosophy and Spanish
Geist Global June 2014 - Present
QBE FIRST March 2007 - January 2014
Skills
Insurance, Claim, Call Centers, General Insurance, Process Improvement, Customer Service, Microsoft Excel, Customer Satisfaction, Analysis, Leadership, Training
Education
Culinary Institute of America
Associate of Arts (AA), Hospitality Administration/Management
QBE FIRST VP, Executive Relationship ManagerQBE
Skills
Call Centers, Relationship Management, Property & Casualty..., Insurance, Vendor Management
Education
Penn State University
Coming Soon November 2014 - Present
QBE North America January 1998 - March 2015
QBE FIRST 1998 - March 2015
IBM Global Process Services October 1995 - December 1997
Investors Group May 1992 - October 1995
Skills
Databases, SSIS, Data Modeling, SDLC, Data Warehousing, Database Design, T-SQL, ETL, SSRS
Education
The University of Winnipeg 1989 — 1998
Bachelor of Science (BSc), Business Computing
John Taylor
John Taylor
QBE FIRST February 2005 - Present
Sterling National Corp. March 2001 - February 2005
Penncorp Financial (Universal American Financial Corporation) December 1995 - December 2000
Skills
CRM, Management, Strategy, Call Centers, Customer Service, Sales, Team Building
Education
University of North Carolina at Chapel Hill 1990 — 1994
Bachelor of Arts (B.A.), International Studies and Spanish
QBE FIRST September 2000 - Present
Windsor Group January 1998 - September 2000
Skills
Business Analysis, Visio, Requirements Analysis, IT Management, SDLC, SharePoint, Software Development, Microsoft SQL Server, Requirements Gathering, Software Project..., Data Warehousing, Vendor Management, Systems Analysis, Enterprise Architecture, IT Strategy
Education
University of Central Oklahoma
Bachelor of Business Administration (BBA)
QBE First November 2007 - Present
QBE First March 1999 - October 2007
BT Alex Brown March 1995 - March 1999
Jupiter Transportation 1994 - January 1995
Skills
Business Intelligence, ETL, SSIS, Microsoft SQL Server, Business Analysis, Data Warehousing, Requirements Analysis, BO Web Intelligence, Software Development, Software Development..., SDLC, Requirements Gathering, Code Review, Quality Assurance, T-SQL, Project Management, Crystal Reports, Data Modeling, Web Development, SSRS, Database Design, Technical Requirements..., Agile Methodologies, Microsoft Excel
Education
University of South Africa/Universiteit van Suid-Afrika
QBE First December 1997 - August 2013
QBE First 1995 - 2013
Skills
Detailed oreinted, Critical Thinking, Self Management, Quality Assurance, Quality Control, AS400 system, Fidelity, Teamwork, Property Claims, Dedicated to work, Policy Analysis, Process Improvement, Microsoft Office, Data Entry, Customer Service, Call Centers, Tracking
Education
Los Angeles Trade Technical College 1994 — 1996
Associate's degree, General Studies
Pasadena City College 1992 — 1994
Banner Health March 2014 - Present
Preferred Homecare August 2013 - March 2014
QBE First November 2010 - August 2013
Victoria's Secret May 2009 - January 2011
Education
Pima Medical Institute-Mesa 2014 — 2016
Associate's degree, Registered Nursing/Registered Nurse