Experience
Verizon Telematics, Inc.   November 2011 - Present
Hughes Telematics, Inc.   November 2011 - Present
Verint Systems  November 2007 - December 2009
Bellsouth Security Systems   February 2006 - November 2007
Office Depot Inc  December 1998 - February 2006

Skills
Database Management, Certified Internal..., Human Resources, Employee Benefits, Payroll, Employee Relations, Onboarding, HRIS, PeopleSoft, New Hire Orientations, Management, Interviews, Personnel Management, Talent Management, Talent Acquisition, Performance Management, FMLA, Employee Engagement, Benefits Administration, Organizational...

Education
University of Phoenix   2006 — 2007
M.B.A, Human Resource Management

Reinhardt College   1999 — 2003
B.S.B.A, Computer Information Systems

Experience
Verizon Telematics, Inc.   September 2014 - Present
ProEdit  March 2014 - September 2014
Atlanta Diamond Design   August 2012 - February 2014

Skills
Technical Writing, Knowledge Base, Technical Documentation, SharePoint, Copy Editing, Web Editing, Jewelry Design, Handmade Jewelry, Stone Setting, Metalsmithing, Mixed Media, Silversmithing, Jewelry Making, Contemporary Art, Wax Carving, jewelry repair, Goldsmithing, ivory carving

Education
The University of Georgia   2007 — 2012
Bachelor of Fine Arts (BFA), Metal and Jewelry Arts

Experience
State Farm  February 2014 - Present
Verizon Telematics, Inc.   October 2010 - January 2014

Skills
InDesign, Illustrator, Photoshop, Flash, Technical Illustration, Layout, Premiere, User Interface Design, User Experience, Photography, Typography, HTML, CSS, Wireframes, Interaction Design, Logo Design, Advertising, Team Leadership, Agile Methodologies, SDLC, Web Design, Graphic Design, Information Architecture, Packaging, Corporate Branding, Dreamweaver, Illustration

Education
The University of Georgia
BFA, Graphic Design

Experience
Fiserv  August 2015 - Present
The Floow Limited   October 2014 - July 2015
HYLA Mobile - Extending the Life Cycle of Mobile Devices  October 2014 - March 2015
MooreCo Inc.  March 2014 - October 2014
Alpha Comm Enterprises  March 2013 - November 2013
Verizon Telematics, Inc.   October 2010 - March 2013
Access Telecom S.R.L.   March 2009 - November 2010
Walmart  October 2009 - October 2010
ACN  October 2006 - February 2009
Pantech Wireless, Inc.   November 2005 - October 2006

Skills
Supply Chain Management, Customer Service, Negotiation, Customer Relations, Telecommunications, Account Management, Vendor Relations, Operations Management, Vendor Management, Process Improvement, Inventory Management, Supply Chain, Cost Reduction, Contract Negotiation, Team Building, Strategic Planning, Logistics, Pricing, Cross-functional Team..., Team Leadership, Procurement, Sales Operations, ERP, Contract Negotiations, P&L Management, Forecasting, Budgeting, Contract Management, Problem Solving, Inventory Control, P&L, Continuous Improvement, Purchasing, Business Management, Manufacturing, Strategy Development, Sales Management, Business Process..., Call Center, Business Strategy, Budgets, Strategy, Business Process, Management, Wireless, Mobile Devices, Call Centers, Program Management, Start-ups, Business Development

Education
Southern New Hampshire University   2015 — 2017
Master of Business Administration (M.B.A.), International MBA with a concentration in Operations & Supply Chain Management

University of Georgia - Terry College of Business   2015 — 2015
Lean Six Sigma Green Belt

University of North Georgia   2015 — 2015
Project Management

University of Phoenix   2003 — 2008
Dual Bachelor of Science Degree, Business Management & Marketing

University of Maryland College Park   1993 — 1995
Engineering

Our Lady of Good Counsel High School
H.S. Diploma, H.S. Diploma

Experience
The Minacs Group  May 2014 - Present
Aditya Birla Minacs  June 2013 - May 2014
Verizon Telematics, Inc.   July 2012 - June 2013
Hughes Telematics - A Verizon Company   July 2009 - July 2012
Oracle Software  January 2003 - July 2009
Latin American Broadband aka Convergence Communications   1999 - 2003
TMNG  1995 - 1999
Cook Communications (UK) Plc   1990 - 1995

Skills
Agile, Oracle, Oracle SQL, Oracle Siebel, Oracle SOA Suite, Oracle AIA, Oracle BRM, Oracle E-Business Suite, Oracle OBIEE, C, C++, Email Marketing, VMware, Cloud Computing, Automated Regression..., Release Management, Versioning, Subversion, Sentiment Analysis, M2M, TMF, exalogic, Exadata, Exalytics, Integration Architecture, Oracle HR, Agile Methodologies, Business Intelligence, Enterprise Architecture, Solution Architecture, SOA, Telecommunications, Software Project..., SDLC, Vendor Management, Requirements Analysis, Program Management, Integration, Data Warehousing, IT Strategy, Software Development, Business Analysis, System Architecture, VoIP, Lean Startup, International Business..., International Business..., SaaS, SQL, Siebel

Education
London Business School   1992 — 1994
MBA

University of Denver, University College   1984 — 1987
MCIS-Certificate

New Mexico Military Institute

Experience
University of Maryland Orthopedic and Rehabilitation Institute   June 2015 - Present
Genesis Healthcare Partners  February 2014 - August 2014
Verizon Telematics, Inc.   June 2013 - December 2013
Fager's Island  May 2012 - October 2012
Delmarva Bariatric & Fitness Center   January 2011 - June 2012
Phillips Crab House  2009 - 2011

Skills
Personal Training, Medical Terminology, Service Orientation, Active Learning, Customer Service, Community Outreach, Fitness Training, Nutrition Education, Extrovert

Education
Chesapeake College   2014 — 2016
Registered Nursing/Registered Nurse

Salisbury University   2009 — 2012
Bachelor of Science (BS), Interdisciplinary Studies with foci in: Exercise Science & Psychology

Stevenson University   2007 — 2008

Experience
Verizon Telematics, Inc.   September 2015 - Present
Verizon Wireless  August 2000 - Present
Radio Shack  January 2000 - January 2000
Simply Wireless  January 2000 - January 2000

Skills
M2M, Solution Selling, Direct Sales, Wireless, Telecommunications, Cold Calling, Account Management, Quotas, Sales Management, Mobile Devices, Sales Process, Customer Retention, B2B, 4G, Cellular Communications, CDMA, Call Centers, Channel Partners, Customer Experience, Customer Satisfaction, Forecasting, LTE, MPLS, Managed Services, Management, Mobile Communications, Negotiation, Mobile Technology, Networking, SaaS, Sales, Sales Operations, Sales Presentations, Salesforce.com, Selling, Strategic Partnerships, Training, Unified Communications, VoIP, Wireless Broadband, EVDO, Telephony, Solutions Marketing, IP, CRM, Product Marketing, Customer Service

Education
Strayer University   2008 — 2017
Bachelor’s Degree, Business Administration with a concentration in Information Systems, 3.0 GPA

Northern Virginia Community College   1999 — 2008
Business Administration Associate of Science Degree

T.C. Williams   1996 — 1999

Experience
Verizon Telematics, Inc.   November 2012 - Present
Verizon  September 2010 - November 2012
Verizon  July 2007 - September 2010
Verizon  November 2000 - July 2007
IBM  June 1998 - October 2000
Graphx Publishing Systems   January 1996 - June 1998

Skills
Information Technology, Logistics, Software Development, Software Design, Telecommunications, Systems Analysis, Relational Databases, Innovation, Integration, Business Analysis, SQL, Testing, Agile Methodologies, Project Management, IT Management, Business Requirements, Agile Project Management, Management, Web Applications, Unix, Enterprise Architecture, Requirements Gathering, PMP, Software Project..., SDLC, Business Intelligence, Databases, Analysis, SOA, Requirements Analysis, Java Enterprise Edition, Vendor Management, Web Services, Oracle, Solution Architecture, Data Warehousing, Cloud Computing, Visio, Business Process, Data Modeling, UML, Enterprise Software, System Architecture, SharePoint, IT Strategy, Microsoft SQL Server, XML, Database Design, PL/SQL, User Acceptance Testing

Education
Lehigh University   1994 — 1998
Bachelor of Science (BS), Computer Science

Experience
INVISTA  February 2015 - Present
Verizon Telematics, Inc.   August 2009 - January 2015
Georgia-Pacific Gypsum LLC  February 2009 - August 2009
Georgia-Pacific LLC  January 2004 - December 2008
Georgia-Pacific LLC  January 2000 - January 2004

Skills
Direct Marketing, Product Marketing, Integrated Marketing, Leadership, Market Research, Marketing Strategy, Strategy, Marketing Communications, Marketing, Advertising, Strategic Planning, Management, Trade Shows, Project Management, New Business Development

Education
Maryville University of Saint Louis
Bachelor of Science in Marketing/Advertising

Experience
Verizon Telematics, Inc.   January 2015 - Present
Verizon Wireless  February 2010 - January 2015
Verizon Wireless  July 2008 - February 2010

Skills
M2M, Mobile Devices, 4G, Wireless, Cellular Communications, Sales Process, Quotas, Sales, Direct Sales, Mobile Technology, Solution Selling, Telecommunications, Customer Retention, Managed Services, Cold Calling, Unified Communications, Customer Experience

Education
Milwaukee Area Technical College   1999 — 2003
Associate, Marketing Business to Business

Experience
Arkadin  October 2012 - Present
Dream Travels by Patina   January 2013 - Present
Colorado Technical University  January 2010 - November 2012
SunPlus Data Group, Inc.   November 2011 - July 2012
Verizon Telematics, Inc.   April 2011 - October 2011
Primedia Inc.  April 2009 - March 2011
Laureate Higher Education Group  January 2008 - August 2008
Laureate Education  May 2006 - December 2007
Laureate Education  August 2004 - April 2006
Laureate Higher Education Group  September 2002 - July 2004

Skills
E-Learning, Project Management, Business Process..., Program Management, Staff Development, Program Implementation, Instructional Design, Software Documentation, ADDIE, Technical Writing, Adult Education, Captivate, Instructor-led Training, Strategic Planning, Vendor Management, Change Management, K-12 Education, Higher Education Faculty, Higher Education..., Call Center Operations, Experienced Sales..., Career Path Planning, Rapid Design, Create and Deliver..., Applicant Tracking..., Learning Management..., SnagIt, Camtasia, Articulate Suite, Audio and Video..., Public Education..., Telecommunications, Public Education, Designs, Call Center, Training, Leadership Development, Management, Sales Operations, CRM, Leadership, Call Centers, Cross-functional Team..., Analysis, Talent Acquisition, Integration, SaaS, Technical Training

Education
University of Maryland University College   2001 — 2004
MBA, Business Administration

Longwood University   1993 — 1997
Bachelors, Business Administration

Experience
Verizon Telematics, Inc.   June 2014 - Present
BrightHouse  January 2013 - December 2013
Aviva  October 2011 - November 2012
AXA  June 2010 - July 2011

Skills
Business Analysis, Project Management, Risk Management, Stakeholder Management, Project Planning, Marketing Strategy, Business Communications, Negotiation, CRM, Analytical Skills, Project Portfolio..., MS Project, Document Management, Document Review

Education
The University of Hull   2001 — 2004
Bachelor's degree, Business Management and Information Systems

Experience
Verizon Telematics, Inc.   May 2015 - Present
Infosys  October 2007 - April 2015

Skills
SOA Governance, Oracle Fusion Middleware, SOA, Oracle SOA Suite, WSDL, JSP, XSD, XSLT, SOAP, Oracle Applications, BPEL, Oracle BPEL, ESB, Weblogic, Middleware, Agile Methodologies, EAI, Java Enterprise Edition, Struts, JMS, Web Services, Integration, Performance Tuning, XSL, Oracle, PL/SQL, WebLogic, EJB, Java, Requirements Analysis, SQL, SDLC, XML

Education
Mahatma Gandhi University   2003 — 2007
BTECH, Electronics & Communication

Don Bosco   1995 — 2002
12th, Science, Maths

Experience
Verizon Telematics, Inc.   September 2012 - Present
Fellowship of Christian Athletes  May 2011 - October 2012
Assurant Solutions  January 2008 - October 2010
Assurant Solutions  January 2004 - October 2010
GE-Zurich Warranty Management, Inc.   2001 - 2004
TechTeam Global  1991 - 1999

Skills
International Operations, Financial Management, Vendor Relations, Planning, Consolidation, Call Center, Coaching, Vendor Management, Customer Relations, Quality Assurance, Employee Relations, Strategic Planning, Budgeting, Operations Management, Process Improvement, Customer Service, Account Management, Sales Management, Excel, Word, Team Building, Cross-functional Team..., Microsoft Office, PowerPoint, Mentoring, Change Management, Program Management, Contract Negotiation, Financial Analysis, Business Planning, Problem Solving, Insurance, New Business Development, Contract Management, Business Strategy, Negotiation, Forecasting, Contract Negotiations, Analysis, Cost Reduction, Management Consulting, Business Process..., Project Planning, Microsoft Excel, Mergers & Acquisitions, Call Centers, Microsoft Word, Leadership, Business Process, Customer Experience

Education
Macomb Community College
Associate, General Studies, Business Management

Experience
Verizon Telematics, Inc.   June 2015 - Present
Abdelbaki Consulting   February 2010 - Present
Louisiana State University  March 2011 - June 2015
Taproot Foundation  July 2010 - February 2011
Sirius XM Radio Inc  March 2004 - February 2010
Hughes Network Systems  1999 - 2003
Arnold Communications  1996 - 1999
Arnold Worldwide  1996 - 1999
Arnold Worldwide Partners   1996 - 1999
Dutko Worldwide  1992 - 1996

Skills
Positioning, Budgets, Product Development, Leadership, Customer Retention, Income Statement, Channel Partners, Non-profits, Retail, Marketing Strategy, Strategic Planning, Marketing Communications, Market Research, Business Development, Advertising, Strategic Partnerships, Competitive Analysis, Social Media Marketing, Marketing, Marketing Management, Integrated Marketing, Product Marketing, Strategy, CRM, Brand Development, Merchandising, Brand Awareness, Product Launch, Management, Brand Management, Cross-functional Team..., Creative Strategy, Creative Direction, Sales, Nonprofits, Thought Leadership, Creative Briefs, Program Management

Education
Louisiana State University   1982 — 1989
Bachelor, Advertising / Econ

Experience
Verizon Telematics, Inc.   August 2012 - Present
Regions Bank  October 2011 - August 2012
Churchs Chicken  March 2011 - April 2012
Prudential Insurance  August 2008 - March 2011
Honda Financial Services  November 2000 - August 2008
Primus Financial Services  September 1995 - November 2000

Skills
Leadership, Financial Services, Credit, Banking, Portfolio Management, Financial Analysis, Asset Managment, Insurance, Underwriting, Life Insurance, Mutual Funds, Customer Service, Outlook, Process Improvement, Strategic Financial..., Investments, Health Insurance, Risk Management, Microsoft Excel, Finance, Strategy, Team Building, CRM, Credit Analysis, Commercial Lending, Sales, Management

Education
Mississippi State University - College of Business and Industry   1985 — 1989
BS, Business Administration

Luther Rice University   2010 — 2012
Masters of Arts, Master of Leadership Degree

Experience
Verizon Telematics, Inc.   November 2012 - Present
Delphi  June 2006 - November 2012
Harman/Becker Automotive Systems  June 2005 - August 2005

Skills
Systems Engineering, Technical Project..., Embedded Systems, Software Project..., Testing, Requirements Analysis, Requirements Management

Education
Rose-Hulman Institute of Technology   2002 — 2006
BSEE, Electrical Engineering

Experience
Verizon Telematics, Inc.   April 2014 - Present
Verizon Telematics  June 2012 - April 2014
Enabil Solutions  August 2009 - March 2012
Mobily  December 2007 - August 2009
TCS - VSNL   July 2007 - December 2007
Mphasis  February 2005 - July 2007

Skills
Unix, Java Enterprise Edition, Java, Billing Systems, Solaris, Perl, Oracle, SQL, PL/SQL, BSS, Telecommunications, Roaming, Portal Infranet, Weblogic, Software Development, Test Automation, C, Struts, CDMA, Unix Shell Scripting, Web Services, Linux, Architecture, Integration, C++, J2EE, Billing, Oracle BRM, Rating, Interconnect, Oracle HR, Invoicing, Database Design, Solution Architecture, UML, Design Patterns, ITIL v3 Foundations..., WebLogic

Education
Visvesvaraya Technological University   2001 — 2004
MCA, Master of Computer Application

Christ College   1998 — 2001
B.Sc, Computer Science, Mathematics, Statistics

Kendriya Vidyalaya

Experience
Primrose Schools  March 2014 - Present
Verizon Telematics, Inc.   August 2011 - February 2014
Kauffman Tire  December 2008 - July 2011
Kauffman Tire  November 2006 - December 2008
Kauffman Tire  September 2005 - November 2006
Maxxis International  March 2004 - September 2005
Synergy Investment Group  May 2003 - August 2003
Bennigan’s  July 1999 - May 2003

Skills
E-commerce, Email Marketing, Market Planning, Market Research, Trade Shows, Sponsorship, Radio, Newspaper, Negotiation, Pricing, Marketing Strategy, Marketing, Advertising, Account Management, Direct Marketing, Sales, Retail, Strategic Planning, New Business Development, Sales Management, CRM, Sales Operations, Social Media, Leadership, Strategy, Team Management, Multi-channel Marketing, Management

Education
University of Georgia - Terry College of Business   1998 — 2003
Bachelor of Business Administration (BBA), Marketing

dunwoody high school

Experience
Verizon Telematics, Inc.   April 2014 - Present

Skills
Linux System..., Windows Server, VMware, 2008 Administration, Windows, Mobile Device Management, JUNOS, Lotus Notes, Print Servers, QAD, Symantec Endpoint..., ESET, iOS, Mobile Devices, Troubleshooting, Mobile Technology, Printers, Handheld Devices, Research, Gadgets, Android, Active Directory, Windows 7, Computer Hardware, XP, Network Administration, System Administration, Microsoft Office, DHCP, VPN, Visio, Software Installation, Servers, Group Policy, iPhone, SQL, Microsoft SQL Server, Citrix, Help Desk Support, Laptops, Technical Support, SharePoint, IT Operations, Firewalls, Cisco Technologies, IT Service Management, ITIL v3 Foundations..., ITIL Process, Windows XP, Antivirus

Education
Southern Polytechnic State University
BS IT, Information Technology

University of West Georgia   2006 — 2010
B.A, Chemistry

Experience
First Data Corporation  January 2015 - Present
Verizon Telematics, Inc.   March 2014 - January 2015
Verizon Telematics, Inc.   April 2013 - March 2014
Verizon Telematics, Inc.   October 2012 - April 2013
Land O' Lakes  June 2009 - October 2012
Land O' Lakes  January 2002 - June 2009
GE Consulting  1998 - 2002
Carlson Companies  1993 - 1998
ISI Systems, Inc.   1990 - 1993

Skills
New Technology..., Process Improvement, Talent..., Enterprise-Level..., IT Leadership/Strategy, Project Management, Oracle Fusion..., Microsoft .NET..., Web Application..., Database Development..., Mobile Application..., Collaboration and..., Oracle Fusion Middleware, .NET, Oracle, C#, Software Development, Agile Methodologies, Business Analysis, Business Process, Cross-functional Team..., Databases, ERP, Enterprise Architecture, IT Management, IT Strategy, Integration, Leadership, Management, Microsoft SQL Server, Requirements Analysis, Requirements Gathering, SDLC, SQL, SharePoint, Software Project..., Solution Architecture, Strategic Planning, Visio, Web Development, Business Intelligence

Education
Syracuse University
Bachelor of Science (B.S.), Computer Engineering

University of Minnesota-Twin Cities
Computer Science

Experience
Verizon Telematics, Inc.   August 2013 - Present
WellStar Health System  October 2008 - June 2013
McKesson Provider Technologies  June 2008 - October 2008
Graphic Packaging International  December 2006 - May 2008
S1 Corporation  January 2005 - November 2006
Cox Communications  December 2001 - December 2004
Per-Se Technologies  August 2000 - July 2001
EDS /Bellsouth   1999 - 2000

Skills
AIX, Servers, Unix, Disaster Recovery, System Administration, DNS, Troubleshooting, Linux, DHCP, VMware, Virtualization, Data Center, Solaris, Windows Server, ITIL, VMware ESX, SAN, Enterprise Architecture, IT Service Management, Netbackup, Red Hat Linux, HP-UX, Shell Scripting, Storage, Storage Area Networks, Software Installation, HP, Operating Systems, TCP/IP, Server Architecture, vSphere, RedHat, VMware Infrastructure, Technical Support, IT Operations, Unix Shell Scripting, Firewalls, Hyper-V, NetApp, Hardware, Cluster, Cisco UCS, vBlock, Openssh, Apache, Cisco Technologies, IBM AIX

Education
Lipscomb University   1982 — 1987
B.S., Computer Science

Experience
Verizon Telematics, Inc.   August 2011 - Present
Ericsson  November 2008 - April 2011
Track-iT Systems, Inc.   February 2003 - November 2008
ARRIS  February 1998 - December 2002
Pacific NorthWest Economic Region  December 1995 - December 1996
WA State Department of Trade and Economic Development   August 1992 - December 1995

Skills
Corporate Communications, Product Marketing, Value Propositions, Marketing Strategy, Partnershp Marketing, Copywriting, Project Management, Marketing, Account Management, Advertising, Trade Shows, Product Management, Market Research, Team Management, Product Development, Team Leadership, Leadership, Program Management, Management, Business Development, Lead Generation, Sales, SDLC, Marketing Management, Product Launch, Marketing Communications, Strategic Partnerships, CRM, Direct Marketing, Digital Marketing, Integrated Marketing, B2B, Strategy, Cross-functional Team..., Brand Management, Market Planning, Email Marketing, Brand Development, Online Marketing, Newsletters, Marketing Research, Mobile Devices, Online Advertising, Social Media Marketing, Start-ups, Competitive Analysis, E-commerce, Salesforce.com, New Business Development, Sales Operations

Education
Mercer University - Stetson School of Business and Economics
Bachelor of Business Administration, Business, Marketing

Experience
Self Employed  August 2006 - Present
Charles F. Day & Associates, LLC   December 2014 - June 2015
Verizon Telematics, Inc.   November 2013 - December 2014
Serco Inc. Defense and Intelligence   March 2012 - February 2013
BAE Systems Security & Survivability   December 2009 - July 2011
L-3 Communications  October 2006 - November 2009
AT&T Government Solutions  April 2004 - September 2006
PHOTON RESEARCH ASSOCIATES, INC   January 1999 - March 2004

Skills
DFAR, Pricing, Cost, Commercial Contracts, FAR, Contractual Agreements, Proposal Writing, Cost Accounting..., Change Management, Government Contracting, Intellectual Property, Non-disclosure..., Government Procurement, Contract Negotiation, Government, Contract Management, Program Management, Management, Risk Management, DoD, Strategy, Aerospace, Earned Value Management, Process Improvement, Strategic Sourcing, Supply Management, Procurement, Cost Benefit, Operations Management, Cross-functional Team..., Policy, Analysis, Deltek, Security Clearance, Recruiting, Federal Government, ITAR, Technical Writing, Defense, Leadership, Purchasing, Integration, Project Planning, Software Documentation, Military, Negotiation, Strategic Planning, Government Proposals, Training

Education
San Diego State University-California State University   1996 — 2001
MASTERS DEGREE IN PUBLIC ADMINISTRATION, Public Administration

San Diego State University   1984 — 1987
BACHELOR'S DEGREE, POLITICAL SCIENCE AND ENGLISH

Experience
Verizon Telematics, Inc.   June 2012 - October 2014
Georgia Small Business Development Center  August 2011 - June 2012
Hughes Telematics, Inc.   May 2011 - August 2011
The New Rules Golf School   November 2010 - March 2011
Consulting  June 2009 - July 2010
Rosser International  October 2007 - June 2009
Comgroup MRA   January 2007 - May 2007
Wolfbone Marketing  February 2006 - November 2006
Ambrosi and Associates  October 2005 - February 2006
Euro RSCG 4D Impact  August 2003 - October 2005

Skills
Social Media Marketing, Marketing Strategy, Online Marketing, Advertising, Social Media, Integrated Marketing, Marketing Communications, Brand Development, Marketing, Business Development, E-commerce, Agile Methodologies, Competitive Analysis, Leadership, SDLC, Team Leadership, Public Relations, Team Building, Management, Product Development, Facebook, Account Management, Start-ups, Business Strategy, Budgets, Product Launch, CRM, Product Marketing, Cross-functional Team..., Market Research, Strategic Communications, Sponsorship

Education
University of Georgia - Terry College of Business   2010 — 2012
MBA, Market & Customer Management

Stetson University   1999 — 2003
BA, Sport Administration

The Lovett School   1984 — 1999

Experience
Verizon Telematics, Inc.   August 2015 - Present
AT&T  December 2014 - August 2015
AT&T Mobility  May 2013 - December 2014
AT&T Mobility  December 2012 - May 2013
AT&T Mobility  September 2011 - December 2012
Fiserv  May 2009 - September 2011

Skills
CRM, Product Management, Marketing, Advertising, Salesforce.com, B2B, Sales Operations, Product Marketing, Strategy, Product Development, Management, Leadership

Education
The University of Georgia   2005 — 2009
B.B.A., Marketing

University of Georgia - Terry College of Business   2005 — 2009
Bachelor of Business Administration, Marketing

Experience
Verizon Telematics, Inc.   May 2013 - Present

Skills
Mobile Applications, User Interface Design, Business Planning, Startup Consulting, Market Analysis, Product Management, Start-ups, New Ventures, Product Launch, Concept Design, Product Strategy, Product Analysis, Competitive Analysis, Content Management, Content Aggregation, Scope Management, Streaming Media, Online Communities, Recommendations, Revenue Modeling, Consumer Technology, Patents, Copyrights, Trademarks, Product Development, Software Implementation, iPhone, Analytics, User Experience, Digital Media, Content Strategy, Strategy, Mobile Devices

Education
Virginia Polytechnic Institute and State University   1990 — 1995
BS, Environmental Science

University of Georgia - Terry College of Business   2002 — 2004
MBA, Entrepreneurship

Experience
N3  January 2015 - Present
AMA YP Committee   August 2011 - Present
Verizon Telematics, Inc.   January 2012 - January 2015
URS Corporation  June 2007 - December 2011

Skills
Marketing, Management, Strategic Partnerships, Start-ups, Strategy, Leadership, New Business Development, Sales, Program Management, Email Marketing, Market Research, Campaign Management, Social Media Marketing, Account Management, Proposal Writing, Strategic Planning, Event Planning, International Marketing, Product Marketing, CRM, Consulting, Competitive Analysis, Brand Management, B2B Marketing, Time Management, Project Management, Microsoft Office, Market Planning, Public Relations

Education
University of Georgia - Terry College of Business   2013 — 2015
Master of Business Administration (MBA), Cum Laude

Oglethorpe University
Business Administration; Marketing, Cum Laude

North Atlanta high school

Experience
Curse, Inc.   July 2014 - Present
Verizon Telematics, Inc.   January 2011 - July 2014

Skills
Python, Visual C#, Test Automation, C++, Java, Agile Methodologies, Programming, Subversion, XNA, Testing, Software Engineering, C#, Scrum, SQL, Unit Testing

Education
Southern Polytechnic State University   2007 — 2012
BS, Software Engineering, 3.3

Experience
Verizon Telematics, Inc.   September 2015 - Present
Bjbgraphics   January 2000 - Present
ORTEC  May 2014 - June 2015
Ariba, an SAP Company  December 2007 - April 2014
Carsactive   December 2011 - October 2013
Procuri  March 2005 - December 2007
CMSI  July 2004 - March 2005
Interland  June 2003 - May 2004
Hostcentric  February 2001 - June 2003
Slic Network Solutions  September 1999 - January 2001

Skills
CSS, Web Design, Illustrator, JavaScript, Photoshop, User Interface Design, E-commerce, SaaS, Creative Direction, User Experience, HTML, Marketing, Web Development, Marketing Automation, Graphic Design, InDesign, Logo Design, Adobe Creative Suite, Online Advertising, Responsive Web Design, Infographics, Bootstrap, Online Marketing, Mobile Web Design, Sass, Social Media Marketing, SCSS, User Experience Design, Digital Marketing, Corporate Branding, Computer Animation, Illustration, ExpressionEngine, ActionScript, DHTML, AJAX, ASP, ASP.NET, Microsoft SQL Server, Software, jQuery, Event Marketing, Cvent, CrowdCompass, CRM, Management, Graphics, Salesforce.com, Advertising, Eloqua

Education
Mercer County Community College   1997 — 1999
A.A.S Visual Arts, Computer Graphics, 3.75

Experience
Verizon Telematics, Inc.   2014 - Present
Taylor Whitmer   2009 - Present
Avanquest Software  2012 - 2014
Glamping Hub  2010 - 2012
NB Real Estate   2007 - 2010

Skills
Online Marketing, Digital Marketing, Social Media Marketing, Email Marketing, Marketing Strategy, Marketing, Brand Development, Product Marketing, Social Networking, Social Media, Strategy, Problem Solving, Blogging, Entrepreneurship, Facebook, Digital Media, Leadership, Public Relations, B2B Marketing, Product Management, Strategic Communications, Analytics, Business Development, Strategic Partnerships, Event Management, Product Development, Salesforce.com, CRM, Cross-functional Team..., International Marketing, Product Launch, Thought Leadership, Product Strategy, Content Marketing, Brand Management, Google Analytics, Trade Shows, Content Management, Mobile Devices, Go-to-market Strategy, E-commerce, Brand Implementation, Cross-functional..., Online Community..., WordPress, Market Research, New Business Development

Education
University of San Francisco - Masagung Graduate School of Management   2009 — 2011
MBA, International Business, Marketing

Stanford University Graduate School of Business   2007 — 2007
Summer Institute, General Management

University of California, Santa Barbara   2003 — 2007
BA, Communication & BA, English

Experience
Verizon Telematics, Inc.   August 2013 - Present
Sprint/Nextel  April 2010 - August 2013
Broadview Networks  May 2008 - April 2010
Premiere Global Services  February 2005 - May 2008
Telespectrum-King of Prussia, PA   November 2001 - January 2005
CTI Data Solutions   May 1998 - November 2001

Skills
Call Center, Sales, Call Centers, Selling, CRM, Sales Operations, Business Strategy, Solution Selling, Leadership, Customer Satisfaction, Enterprise Software, Salesforce.com, Direct Sales, Sales Process, Managed Services, Cold Calling, Telecommunications, Customer Retention

Education
Temple University   1994 — 1998
Bachelors, Business Administration; Marketing

Villa Maria Academy
College Prep, prep classes

Experience
Cricket Wireless  November 2014 - Present
INTOUCH Interactive  April 2013 - October 2014
CloudBlue Technologies, an Ingram Micro company  March 2012 - March 2013
Verizon Telematics, Inc.   August 2011 - March 2012
LG Electronics  January 2010 - October 2010
Personal Communications Devices, LLC   October 2007 - July 2009
Pantech Wireless   March 2006 - March 2007
Nokia  2005 - March 2006
Nokia Inc.  2004 - 2005
Nokia  2002 - 2004

Skills
Reverse Logistics, Supply Chain, Logistics, Operations Management, P&L Management, Vendor Management, Customer Service, Team Leadership, Customer Experience, Product Management, Strategy, CRM, Management, Start-ups, E-commerce, Electronics Repair, Program Management, Business Development, Supply Chain Management, Mobile Devices, Product Development, Leadership, New Business Development, Account Management, Outsourcing, Project Management, Sales Management, Cross-functional Team..., ERP, Customer Satisfaction, Marketing, Strategic Partnerships, Negotiation, Project Planning, Wireless, Telecommunications, Business Intelligence, Sales Operations, Process Improvement, Contract Negotiation, Team Building, Business Management, Team Management, Key Account Management, Strategic Planning, Business Process..., Six Sigma, Business Strategy, Sales

Education
St. Petersburg College   1991 — 1995

Cold Spring Harbor High School   1984 — 1992
High School Diploma, General Studies

Northeastern University   1987 — 1988
Bachelor of Science (BS), Business Administration and Management, General

Experience
Verizon Telematics, Inc.   June 2013 - Present
Cox Communications  January 2011 - June 2013
AMC Networks  2012 - 2012
Cox Communications  March 2008 - January 2011
AT&T  May 2005 - March 2008
Concurrent Computer Corporation  April 2004 - May 2005
Cox Communications (contract)   November 2003 - May 2004
Scientific-Atlanta (Cisco)   April 2001 - August 2002
Cox Communications  December 1995 - June 2000
By Actively Seeking Opportunities To Learn From Successful People   January 1900 - December 1950

Skills
VOD, Budget Forecasts, Budget Planning and..., Strategic Planning, Business Planning, Post-sale Support, Technology Deployment, Project Management, Vendor Relationships, Vendor Management, Team Leadership, Cross-functional Team..., Business Relationship..., DOCSIS, IPTV, Operations Management, Project Planning, Risk Management, Product Development, Network Engineering, Program Management, Leadership, Broadband, IP, Integration, Training, Product Management, Executive Management, Wireless, VoIP, Strategic Partnerships, Budgets, CRM, Mobile Devices, Cloud Computing, Ethernet, Data Center, System Deployment, Network Design, Telephony, Network Architecture, Troubleshooting, Networking, Acting

Education
Old Dominion University - College of Business and Public Administration   1995 — 1998
MBA, MBA

Strome College of Business   1987 — 1991
BSBA, Management Information Systems

Stanford University
Advanced Project Management, Stanford Center for Professional Development

Other: Technical Certifications

Experience
Verizon Telematics, Inc.   September 2014 - Present
Verizon Telematics, Inc.   February 2013 - September 2014
MetroPCS  October 2007 - February 2013
MetroPCS  April 2007 - October 2007
MetroPCS  October 2004 - April 2007
MetroPCS  November 2002 - October 2004
MetroPCS  January 2002 - November 2002
Brookstone Inc  October 2000 - December 2001
After Hours Formal Wear  November 1999 - October 2000
Tinder Box International   May 1998 - November 1999

Skills
Inventory Management, Excel, PowerPoint, Word, Typing, SharePoint, Microsoft Publisher, Client Relationship..., Customer Service, Account Management, Project Coordination, Financial Analysis, Auditing, Data Entry, Financial Reporting, Regional Development, Training & Development, Marketing Strategy, Direct Sales, Accounting, Negotiation, Budget Development &..., Team Building, Employee Training, Telecommunications, Microsoft Excel, Microsoft Word, Sales Operations, CRM, Team Leadership, Wireless, Sales, Call Centers, Start-ups, Training, Project Management, Strategy, Process Improvement, Management, Business Development, Operations Management

Education
Kennesaw State University   1998 — 2001
Bachelor's Degree in Business Administration, Business Management, B

Pasco High School   1994 — 1997
High School Diploma

Kennesaw State University
Bachelor of Business Administration (B.B.A.)

Experience
Verizon Telematics, Inc.   June 2015 - Present
Verizon Telematics, Inc.   July 2014 - Present
Turner Broadcasting System  April 2014 - June 2014
ProKarma  December 2013 - April 2014
TEKsystems  February 2012 - December 2013
Atlanta Housing Authority  May 2013 - October 2013
Turner Broadcasting System  February 2012 - May 2013
Lockheed Martin  November 2010 - February 2012
Centers for Disease Control and Prevention  November 2010 - February 2012
Metropolitan Atlanta Rapid Transit Authority  October 2009 - December 2010

Skills
SDLC, Business Analysis, Integration, Visio, Process Improvement, Requirements Analysis, Business Intelligence, Project Management, Quality Assurance, Telecommunications, Program Management, Business Process, Agile Methodologies, Management, CRM, Oracle, Government, Testing, Operations Management, Vendor Management, Retail, Manufacturing, Consumer Goods, Solution Architecture, Software Development, Analysis, Information Technology, Scrum, IT Strategy, SQL, Leadership, Data Warehousing, Consulting, ITIL, PMO, Microsoft SQL Server, Business Requirements, SOA, SharePoint, Strategy, Data Migration, ETL, XML, Web Services, Software Project..., Software Documentation, Business Process..., Enterprise Architecture, Team Leadership, TOGAF

Education
The University of Memphis   1996 — 1998
MBA, MIS

The University of Memphis   1992 — 1996
B.B.A, Marketing-Management

Overton High School   1990 — 1992
High School Diploma, Math, Science, English

Experience
Verizon Telematics, Inc.   January 2013 - Present
McKesson Provider Technologies  August 2011 - January 2013
Comcast Cable  December 2009 - June 2011
Comcast Cable  May 2008 - December 2009
Aimco  August 2007 - April 2008
SITA  December 2006 - August 2007
UPS  September 2003 - December 2006
UPS  May 2000 - August 2003
Equifax  July 1996 - August 1997

Skills
Essbase, Variance Analysis, P&L Management, Budgeting, Excel, Financial Reporting, Financial Analysis, Financial Modeling, Forecasting, P&L, SOX, Corporate Finance, Hyperion, Budgets, Analysis, Finance, Process Improvement, Microsoft Excel

Education
Temple University - Fox School of Business and Management   2008 — 2011
Master of Business Administration (MBA), General and Strategic Management

University of Georgia - Terry College of Business   1997 — 2000
Bachelor of Business Administration (BBA), Banking & Finance

University of Georgia - Terry College of Business   2013 — 2013
Bachelor of Business Administration (BBA), Economics

Marietta High School   1989 — 1993

Experience
Verizon Telematics, Inc.   January 2011 - Present
Project Management Preparatory Academy   January 2009 - April 2011
Keller Williams Realty Intown Atlanta  September 2005 - December 2008
Aastra Intecom  January 1992 - May 2005

Skills
Instructor-led Training, Instructional Design, Software Training, Telecommunications, Training Delivery, Call Center, Coaching, E-learning, Process Improvement, Training, Vendor Management, Call Centers, Cross-functional Team..., E-Learning, Leadership Development, Software Documentation, ADDIE, Hands-on Training, Team Building

Education
Texas A&M University-Commerce
Bachelor of Science, English, Secondary Education

Experience
Verizon Telematics, Inc.   March 2014 - Present
4Him Consulting, LLC   January 2013 - March 2014
The Home Depot  September 2011 - January 2013
McKesson  April 2009 - September 2011
McKesson  January 2007 - April 2009
McKesson  January 2003 - January 2007
McKesson  January 2001 - January 2003
McKesson  June 1999 - January 2001
NCR  June 1994 - June 1999
NCR Corporation  March 1989 - June 1994

Skills
Disaster Recovery, Data Center, ITIL, IT Management, Windows, VMware, Virtualization, Vendor Management, Servers, Integration, Security, Active Directory, Hardware, Operational Planning, Change Management, SDLC, IT Strategy, Software Documentation, Strategic Financial..., IT Service Management, Project Management, VMware ESX, Leadership, System Administration, Software Development, Strategic Planning, Windows Server, Storage, Management, Databases, Enterprise Software, Financial Planning, Team Leadership

Education
Kennesaw State University   1983 — 1987
BBA, Management

Kennesaw State University   1983 — 1987
BBA - Management, Minor - Finance

Experience
Verizon Telematics, Inc.   June 2014 - Present
Grizzard Communications Group  2013 - 2014
Grizzard Communications Group  2009 - 2013
Grizzard Communications Group  2007 - 2009

Skills
Direct Mail, Direct Marketing, Email Marketing, Integrated Marketing, Advertising, Marketing Communications, Digital Marketing, Print Management, Marketing Strategy, Fundraising, Adobe Creative Suite, Database Marketing, Account Management, Social Media Marketing, Variable Data Printing, Social Media, Social Media Advertising, Web Design, Web Development, Web Analytics, Website Development, Corporate Websites, Quality Assurance, Project Management, Project Planning, Software Project..., Project Coordination, Project Delivery, Project Estimation, Search Engines, SEO, SEO Audits, Software Development, Leadership, Interactive Marketing, Online Advertising, Marketing, Creative Strategy, Online Marketing, Lead Generation, Mobile Marketing, Trade Shows, Estimating

Education
University of Connecticut   1993 — 1995
Masters of Education, Counseling Psychology

Experience
Verizon Telematics, Inc.   November 2012 - Present
AT&T  January 2007 - November 2012
Oracle  March 2006 - January 2007
Panasonic  February 2004 - February 2006
Sony Ericsson  June 2001 - November 2003
Ericsson  1999 - 2001
Videotron  July 1998 - May 1999
University of Ottawa  November 1997 - July 1998
Laboratoire D'Informatique de Grenoble   October 1994 - October 1997
Bull  October 1993 - October 1994

Skills
M2M, Internet of Things, Telematics, 4G, LTE, Mobile Devices, System Architecture, Integration, Wireless, Embedded Systems, Enterprise Architecture, Software Project..., Software Development, Distributed Systems, Oracle, Enterprise Software, Solution Architecture, Telecommunications, Software Engineering, Databases, Multimedia, Architecture, Software Design, Mobile Applications, SOA, Architectures, Mobile TV, Video Codec, Java Enterprise Edition

Education
Université Joseph Fourier (Grenoble I)   1994 — 1997
Ph.D., Networked Multimedia Technologies

Université Joseph Fourier (Grenoble I)   1993 — 1994
Ms. Sc., Distributed Operating Systems

Institut national polytechnique de Grenoble   1991 — 1994
Ms. Eng., Computer Science

Lycee Technique de Garcons d'Alger   1985 — 1988
BAC mention Bien, Science, Mathematics, Technology

Experience
Verizon Telematics, Inc.   March 2013 - Present
Alcatel-Lucent  September 2010 - January 2013
Peppers & Rogers Group  March 2009 - April 2010
Tellcom   August 2007 - March 2009
Superonline   April 1999 - December 2006
Prizmanet   May 1997 - April 1999

Skills
MPLS, Routing, Routers, Network Design, FTTx, DSL, Telecommunications, Network Operations, Network Engineering, QoS, WAN, VoIP, Network Architecture, Cisco, BGP, OSPF, Switches, TCP/IP, VPN, Wireless, Network Security, IP, Project Planning, IP Networking, People Management, Ethernet, Fiber, WiMAX, Computer Network..., Cisco Technologies, Project Management, Project Delivery, Technical Project..., Core Network Planning, FTTH, FTTP, GPON, VLAN, LAN-WAN, Cisco IOS, EIGRP, Metro Ethernet, Optical Fiber, Management, Security, Firewalls, SIP, Troubleshooting, SDH, ATM networks

Education
Yeditepe University   1998 — 2002
Master of Business Administration (MBA), Business Administration and Management, General

Istanbul Technical University   1992 — 1997
Bachelor of Science (B.S.), Electrical Engineering

Experience
Verizon Telematics, Inc.   October 2014 - April 2015
BCD Travel  January 2014 - June 2014
The Network, Inc.   June 2012 - October 2013
Promethean  June 2010 - April 2011
Matria Healthcare (Alere Medical, Inc.)   2006 - 2007
St. James Consulting Group, Inc.   2000 - 2006
Net Shepherd, Inc./ClickChoice.com   March 1999 - April 2000
IQ2.net (Intelliquest)   December 1997 - March 1999
ADP, National Accounts  August 1996 - December 1997
The Coca-Cola Company  1996 - 1996

Education
University of Connecticut
Master of Business Administration (M.B.A.)

Southern Connecticut State University
BS

Experience
Verizon Telematics, Inc.   December 2014 - Present
Hughes Telematics, Inc.   April 2011 - December 2014
Hughes Telematics, Inc.   October 2010 - April 2011
The I. Grace Company  February 2009 - December 2009
RDRICE Construction   September 2005 - January 2009

Skills
Logistics, Inventory Management, Cross-functional Team..., Process Improvement, Budgets, Strategic Planning, Team Building, Leadership, Management, Operations Management, Vendor Management, Business Process..., Project Management, Contract Management, Customer Satisfaction, Program Management, Strategy, Telecommunications, Supply Chain Management, Supply Chain, Team Leadership, Contract Negotiation, Product Management

Education
University of Colorado at Boulder   2000 — 2005
B.A., Art History

Experience
Verizon Telematics, Inc.   May 2014 - Present
SIMPLEXITY  2005 - March 2014

Skills
Analysis, Process Improvement, Forecasting, Business Analysis, Business Intelligence, Product Management, Analytics, Data Analysis, Visio, Integration, Cross-functional Team...

Education
Rochester Institute of Technology   2000 — 2005
Bachelor's Degree, Computer Engineering Technology

Experience
Vistage Worldwide  July 2015 - Present
DriveCam (a Lytx Inc. company)   April 2013 - May 2015
Verizon Telematics, Inc.   September 2007 - November 2012
Blue Mine Group  2006 - 2007
Digital Solutions Group   2003 - 2006
TriTech Software   2001 - 2003
Change.com  2001 - 2001

Skills
Product Management, Product Development, Cross-functional Team..., SaaS, E-commerce, Strategy, Software Development, Leadership, Marketing Management, Entrepreneurship, Management, SQL, Go-to-market Strategy, Software Documentation, Analysis, Product Marketing, Strategic Partnerships, Mobile Marketing, Start-ups, User Interface Design, Solution Selling, Mobile Applications

Education
University of San Diego   1996 — 1998
MBA, Info Systems & Marketing

The University of Texas at Austin   1994 — 1995
Economics Ph.D Coursework

University of San Diego   1989 — 1993
BBA, Marketing & Economics

Experience
Randstad  August 2015 - Present
Macy's  July 2015 - August 2015
CACI International Inc  December 2014 - June 2015
Verizon Telematics, Inc.   August 2012 - November 2014
AT&T  May 2010 - August 2012
ADP  November 2009 - May 2010
CoxNet  August 2007 - October 2009
Dept of Driver Services   August 2006 - August 2007
ADP  December 2005 - August 2006
Cox Communications  September 2001 - December 2005

Skills
PMP, Software Project..., SDLC, Program Management, Project Portfolio..., MS Project, Vendor Management, PMO, Process Improvement, Project Management, Business Analysis, Resource Management, Cross-functional Team..., Scrum, Agile Methodologies, ITIL, Project Planning, Change Management, Business Process..., Project Delivery, Management, Leadership, Business Process

Education
The Ohio State University   1994 — 1996
BA, English/Criminology

Kentucky State University   1993 — 1994

Experience
Verizon Telematics, Inc.   March 2011 - Present
Verizon Telematics, Inc.   March 2011 - May 2015
Hughes Telematics, Inc.   March 2011 - October 2014
-  September 1998 - March 2011
InterCall  March 2008 - September 2010
Dryads Dancing   2005 - 2009
Accretive Commerce  May 2007 - September 2007
BellSouth/ATT  December 2000 - May 2007
BellSouth  2000 - 2007
BellSouth Telecommunications  2000 - 2007

Skills
Data Analysis, Matrix Management, Billing Systems, Provisioning, Program Management, Process Improvement, Project Management, PMP, Telecommunications, Leadership, Management, PMO, Start-ups, Requirements Analysis, Integration, Team Leadership, Cross-functional Team..., Agile Methodologies, Quality Assurance, Marketing, Vendor Management, CRM, Wireless, Business Planning, Testing, Business Process..., E-commerce, Team Management, Six Sigma, SDLC

Education
University of North Carolina at Chapel Hill   1982 — 1984
Bachelor's degree

Peace College   1980 — 1982
AA

Kinston High School

Experience
Verizon Telematics, Inc.   April 2015 - Present
firstPRO  October 2013 - October 2014
SNI Technology  June 2013 - September 2013
The Intersect Group  March 2012 - June 2013
Revolution Technologies  September 2010 - March 2012
Comsys/Accenture   March 2010 - September 2010
Spherion/Honeywell   December 2007 - December 2008
The Davis Companies  March 2003 - October 2007
TRS Staffing Solutions  2001 - 2003

Skills
Technical Recruiting, Customer Relations, Corporate Recruiting, RPO, Sales, Accounting/Finance, Account Management, Accounts Receivable, Fraud Investigations, Customer Service, Hiring, SDLC, Sourcing, Interviews, Recruiting, Applicant Tracking..., Staffing Services, Payroll, College Recruiting, Internet Recruiting, Temporary Placement, Screening, Background Checks, Fraud, Talent Acquisition, Employee Relations, Benefits Negotiation, Onboarding, Staff Augmentation, Taleo, CRM

Education
Morehead State University
B.A., Communication - Radio & TV

Princeton High School

Princeton High School

Experience
Verizon Telematics, Inc.   August 2010 - Present
Boingo Wireless  July 2007 - July 2010
Bigpond telstra   2006 - 2007
Ozemail Internet   2003 - 2006
Arkin systems   1999 - 2003

Skills
Telecommunications, Billing Systems, Project Planning, Solution Architecture, Integration, Business Strategy, Project Management, Software Development, Wireless, Requirements Analysis, Business Process, Oracle HR, Oracle, Program Management, Agile Methodologies, Leadership, Vendor Management, Cross-functional Team..., SDLC, Offshore Software..., IT Strategy, SOA, Team Building, Unix, Software Project..., Enterprise Architecture, Mobile Devices, Business Intelligence, Testing, BSS

Education
Pondicherry University   1995 — 1999
B.Tech, computer science

Pondicherry University

Experience
Verizon Telematics, Inc.   May 2014 - Present

Skills
ETL, Oracle, Business Analysis, SQL, Datastage, Business Process, Informatica, Ab Initio, MicroStrategy Reporting, LoadRunner, Quality Center, Toad, Unix, HP Quality Center, Integration, Microsoft SQL Server, Crystal Reports, OBIEE, Cognos, .NET, Java, QTP, Netezza, Teradata, Data Warehousing, ETL Tools, Agile & Waterfall..., SQL DB2, Autosys, ClearQuest, SharePoint, JavaScript, VBScript, SoapUI, UFT, SSIS, SSRS, Test Planning, ALM

Education
FHO-Emden,Germany   2000 — 2003
Masters, Masters in IT Technical Management

Kakatiya University   1996 — 1999
Bachelor of Computer Science, Computer and Information Sciences and Support Services, A

Experience
Verizon Telematics, Inc.   January 2012 - May 2015
Hughes Telematics Inc.  July 2007 - January 2012
Verizon Networkfleet  August 2006 - June 2007
Skyterra  June 2003 - July 2006
Alpha Fund Management   January 2000 - May 2003
UPS  October 1980 - October 1999

Skills
Operations Management, P&L Management, Vendor Management, Strategy, Call Centers, Business Process..., Product Management, Process Improvement, Six Sigma, Cross-functional Team..., Start-ups, Forecasting, Outsourcing, Telecommunications, CRM, Business Process, Leadership, Management, Business Development

Education
The University of Chicago   1983 — 1986
MBA, Finance - Accounting

University of Illinois at Chicago   1979 — 1982
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Verizon Telematics, Inc.   January 2009 - Present
IBM  April 2004 - January 2009
Suntrust Bank  April 2003 - January 2004

Skills
SDLC, Cloud Computing, Enterprise Architecture, Requirements Analysis, Solution Architecture, Cross-functional Team..., IT Strategy, Business Analysis, Integration, Vendor Management, Program Management, ERP, Software Project..., Data Warehousing, SOA, Process Improvement, PMP, IT Management, Agile Methodologies, Business Intelligence, Business Process..., Management, PMO, Requirements Gathering, Disaster Recovery, Scrum, Project Management, Business Process

Education
Macquarie Graduate School of Management   1997 — 1999
Associate's Degree, Management

TAFE   1987 — 1991
Associate's Degree, Computer Science

Experience
Verizon Telematics, Inc.   March 2014 - Present
CMI  October 2012 - March 2014
CMI  October 2010 - October 2012
The Marketing Workshop, Inc.   October 2003 - October 2010
Carekeeper Software  2001 - 2003
Eagle Research  1996 - 2000

Skills
Quantitative Research, Segmentation, Market Research, Consumer Insights, Marketing Research, Customer Insight, Qualitative Research, Online Research, Advertising Research, Questionnaire Design, Consumer Behaviour, Primary Research, Focus Groups, Survey Design, Survey Research, Questionnaires, Competitive Intelligence, Brand Equity, Data Collection, Analytics, Ethnography, Consumer Insight, Market Intelligence

Education
The University of Georgia   1997 — 2001
BBA, Business - Marketing

The University of Georgia   1997 — 2001
Bachelor of Business Administration (B.B.A.), Marketing Research

Experience
Verizon Telematics, Inc.   April 2014 - Present
GE Power & Water  June 2012 - September 2013
Siemens Industry US  May 2009 - April 2012
Siemens Industry US  October 2007 - April 2009
Siemens IT, Solutions and Services  May 2001 - September 2007
E-CENTER  September 2000 - April 2001

Skills
Process Improvement, Integration, ITIL, Change Management, Business Process..., Business Process, Business Analysis, Project Management, SAP, Management, CRM, Program Management, PMO, IT Strategy, Requirements Analysis, SDLC, Process Engineering, Cross-functional Team..., Software Development, Security, Governance, Training, Software Project..., Vendor Management, Problem Solving, PMP, Business Development, Project Portfolio..., IT Management, Metrics, Operational Excellence, Process Development, Continuous Improvement, Consultancy, Consulting

Education
Georgia Institute of Technology - Georgia Tech College of Management   2010 — 2011
Masters of Business Administration, Management of Technology

The Silesian University of Technology   1994 — 1999
Master Engineer, Automatic Control, Electronics and Computer Science

Experience
Verizon Telematics, Inc.   June 2013 - Present
Verizon Telematics, Inc.   September 2010 - Present
Healthport LLC  March 2003 - April 2010
SchlumbergerSema  September 1997 - September 2002
Syntellect, Inc  December 1993 - September 1997
CableData  1990 - 1993
Wang Laboratories  1983 - 1989

Skills
Process Improvement, Call Center, Customer Satisfaction, Customer Service, Management, Program Management, Software Documentation, Call Centers, CRM, Budgets, Leadership, Training, Team Leadership, Team Building, Quality Assurance, Business Process..., Operations Management, Strategy, Project Management, Customer Experience, Coaching, Cross-functional Team..., Vendor Management, Telecommunications, Outsourcing

Education
Middle Tennessee State University   1975 — 1979
BS, Psychology

Middle Tennessee State University

Experience
Verizon Telematics, Inc.   October 2012 - Present
Mahindra Satyam  June 2011 - October 2012
Infosys Technologies Ltd  June 2007 - November 2010

Skills
Requirements Analysis, PL/SQL, Oracle, SOA, Solution Architecture, Oracle E-Business Suite, Core Java, Java Enterprise Edition, Oracle Applications, Weblogic, Oracle SOA Suite

Education
Kakatiya University

Experience
Verizon Telematics, Inc.   May 2015 - Present
InfotechPrism LLC   January 2013 - April 2015
Bay Area Credit Service   November 2005 - December 2012

Skills
Cisco Technologies, Cloud Computing, VMware, Telecommunications, Management, Project Management, Security Audits, MPLS, Vendor Management, ITIL, Infrastructure, Microsoft SQL Server, Service Delivery, Oracle, Disaster Recovery, Virtualization, Requirements Analysis, Solution Architecture, Outsourcing, IT Operations

Education
Southern Polytechnic State University   2011 — 2012
Master's degree, Information Technology

Osmania University   1993 — 1997
Bachelor's degree, Computer Science, A

Experience
Verizon Telematics, Inc.   April 2013 - Present
Midnite Express  June 2012 - December 2012
DB Schenker  November 2009 - April 2012
Coldwell Banker Real Estate Professionals  April 2007 - April 2009
Habitat for Humanity of Bowling Green/Warren County   February 2006 - April 2007
Deca Pharmaceuticals LLC   October 2004 - September 2005

Skills
Credit Analysis, Financial Reporting, Accounts Receivable, Accounts Payable, QuickBooks, General Ledger, Financial Analysis, Accounting, Account Reconciliation, Invoicing, Real Estate, Financial Statements, Cash Flow, SAP, Financial Accounting, Microsoft Excel, Finance, Spreadsheets, Credit, Outlook, PeopleSoft, Microsoft Word, Customer Service, Shipping, Access, Purchasing, Analysis, Microsoft Office, Monthly Close Process, Internal Financial..., Auditing

Education
University of Kentucky
Business Management

Western Kentucky University
Finance and Financial Management Services

Experience
Verizon Telematics, Inc.   November 2012 - Present
Cubic Transportation Systems  September 2011 - November 2012
Naviscan, Inc.   July 2006 - September 2011

Skills
C++, Medical Devices, Regression Testing, Troubleshooting, Management, Scrum, Agile Methodologies, Product Development, R&D, Systems Engineering, Testing, Embedded Systems, Project Management, Software Development, Engineering, ISO 13485, Software Documentation, FDA, Process Improvement, Validation, Unix, Perl, Mobile Devices, Quality Assurance

Education
Forbes School of Business, Ashford University   2014 — 2015
Master of Business Administration (MBA), Marketing/Marketing Management, General

San Diego State University-California State University   2012 — 2013
Professional Certificate, Marketing

University of California, San Diego   2002 — 2006
Electrical Engineering, Software

Experience
Verizon Telematics, Inc.   July 2013 - Present
Sysintelli Inc, (Client Best Buy)   May 2013 - July 2013
Sysintelli Inc, (Client Delta Airlines)   2011 - 2012
Smith Micro Software, Inc.   May 2009 - August 2011
Avot Media   May 2008 - May 2009

Education
San Jose State University   2007 — 2009
Master's Degree

Experience
Verizon Telematics, Inc.   July 2013 - Present
SunGard Availability Services  June 2009 - March 2013
SunGard Availability Services  December 2007 - June 2009
VeriCenter, Inc. (Now SunGard Availiability Services)   May 2006 - December 2007
Humana  June 2005 - December 2005
Procter & Gamble - Iams Dayton   May 1997 - February 2005

Skills
Visio, ITIL, Software Documentation, Process Improvement, Troubleshooting, Call Centers, Call center start-up, Call Center Development, Customer Service, Incident Management, Quality Auditing, Work Instructions, Quality Process..., Training, PowerPoint, Access, Microsoft Word, Microsoft Excel, Data Entry, 10 Key, Managing Database, Access Database, Performance Reporting, Ad Hoc Reporting, Process Management, Quality Assurance, Management, Technical Support

Education
Saint Leo University   2014 — 2017
Bachelor’s Degree, Business Administration and Management - Minor in Project Management

Experience
Verizon Telematics, Inc.   July 2014 - Present
Cbeyond  October 2011 - July 2014
SouthStar Energy Services  September 2009 - October 2011
SouthStar Energy Services  September 2007 - September 2009
Georgia-Pacific LLC  May 2006 - September 2007
Georgia-Pacific LLC  February 2004 - May 2006

Skills
Financial Reporting, Financial Analysis, Accounting, Sarbanes-Oxley Act, Variance Analysis, Auditing, General Ledger, Forecasting

Education
Mercer University - Stetson School of Business and Economics
Master of Business Administration (M.B.A.)

Kennesaw State University - Michael J. Coles College of Business   2002 — 2006
Bachelor of Business Administration (B.B.A.), Accounting

Experience
Verizon Telematics, Inc.   May 2014 - Present
Infosys  July 2013 - Present
Infosys  May 2011 - Present
Infosys  May 2011 - Present
Infosys  May 2011 - Present
IBM India Pvt. Ltd - Vodafone Ireland   September 2007 - May 2011

Skills
Telecommunications, Unix, Requirements Analysis, PL/SQL, Solution Architecture, Oracle, Telecommunications..., Business Analysis, Direct Client..., Client Interfacing..., Billing Solutions, Postpaid, Tariffs, Rating, Roaming, Global Cross-Functional..., Requirements Gathering, Service Delivery, Migration Projects, Unix Shell Scripting, Pre-sales, Java, SQL, Oracle BRM, Convergys Billing..., Siebel, Oracle BPEL

Education
Pune Institute of Computer Technology   2004 — 2007
Bachelor's degree, Computer Engineering

Eklavya Ploytechnic   2001 — 2004
Diploma, Computer Engineering

Bal Shikshan mandir ,English medium school
Class 10 (SSC)

Experience
Wells Fargo  February 2014 - Present
Verizon Telematics, Inc.   May 2012 - November 2013
Wells Fargo  December 2005 - March 2012

Education
North Carolina Central University

Experience
Verizon Telematics, Inc.   June 2013 - Present
Verizon Enterprise Solutions  October 2008 - June 2013
Verizon Business  November 2006 - October 2008
WorldCom  June 2004 - November 2006
MCI  December 1999 - June 2004
EDS Group  January 1994 - January 1999
Jarrell Systems, Inc   January 1992 - January 1994

Skills
Gathering and analyzing..., Performing systems..., Designing user..., Designing databases and..., SQL, XML, Java, HTML, PL/SQL, Serving as business and..., Acting as dynamic host..., Managing..., Testing, Designs, Management, Analysis, Gathering, Systems Analysis, Product Life Cycle, SDLC

Education
Mercer University
B.A., Business Management

Experience
Verizon Telematics, Inc.   January 2010 - Present

Skills
Oracle SOA Suite, SOA, EAI, BPEL, Middleware, ESB, Weblogic, Oracle Fusion Middleware, Oracle Application..., Oracle Order and..., Oracle Data Integrator..., Oracle Enterprise..., Oracle Business..., Oracle Service Bus, Oracle ADF, Oracle Enterprise..., EDI, Integration, Integration experience..., WSDL, JDeveloper, Agile Methodologies, JMS, Web Services, Oracle B2B, Java Web Services, Oracle Forms, Oracle Reports, Oracle Discoverer, Informatica, Cognos, Business Objects, Oracle Applications..., Oracle SQL, Oracle PL/SQL..., J2EE Application..., Oracle XML DB, Java Enterprise Edition, SQL, ADF, Performance Tuning, Oracle Enterprise..., PL/SQL, WebLogic

Education
University of Detroit Mercy
Master of Computers and Information Systems, Software Management, 3.93

Visvesvaraya Technological University
Master of Business Administration (M.B.A.), Marketing, 4.0